#1 [00:00] <coolgaming> yes but its not removed
#2 [00:00] <coolgaming> i am never remove anything what i dont know
#3 [00:01] <mattym> coolgaming, Copy the website address/url of the page it takes you to into the chat, it should look like paste.ubuntu.com/12344829 but with different numbers
#4 [00:01] <coolgaming> ok i am gonna copy and paste it to the chat
#5 [00:01] <coolgaming> http://paste.ubuntu.com/23606751/
#6 [00:02] <coolgaming> finish
#7 [00:02] * OctoberSoldier [OctoberSoldier@notlogged] has joined #minecrafthelp
#8 [00:02] <mattym> coolgaming, That is a dxdiag report, can also get me a link to just the crash minecraft gives you
#9 [00:02] <OctoberSoldier> im back
#10 [00:03] <coolgaming> wait
#11 [00:03] <OctoberSoldier> yeah it was my graphics card i took it out and put it back and it worked
#12 [00:03] <OctoberSoldier> thank you
#13 [00:03] <coolgaming> um who is OktoberSoldier?
#14 [00:04] * MissMary1 [MissMary1@notlogged] has joined #minecrafthelp
#15 [00:04] <mattym> coolgaming, Another person that was being helped before
#16 [00:04] <mattym> coolgaming, Its a public chat, multiple conversations may be happening at once
#17 [00:06] <coolgaming> http://paste.ubuntu.com/23606792/
#18 [00:06] <coolgaming> hey mattym i just give you the minecraft crash report
#19 [00:07] * OctoberSoldier [OctoberSoldier@notlogged] has quit. (Ping timeout: 195 seconds)
#20 [00:07] <mattym> coolgaming, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81509
#21 [00:07] <MissMary1> i went to go try and log into my account, which ive paid for (and have received no emails or other notifications stating that the account has been closed/ moved etc) and i no longer have access to it. ive tried everything to regain access but the best i can do is the demo version which is timed.... is there anything i can do short of just buying minecraft again?
#22 [00:08] <coolgaming> um why that so much word about url?
#23 [00:09] <coolgaming> did i have click the blue button on the left side?
#24 [00:09] <mattym> coolgaming, Yes
#25 [00:09] <mattym> MissMary1, What have you done?
#26 [00:09] <coolgaming> ok i do it but what happened when after downloading?
#27 [00:10] <mattym> coolgaming, Download it, run it, follow the instructions it gives you
#28 [00:10] <coolgaming> i need a view second for downloading ok
#29 [00:10] <coolgaming> i am gonna drink first wait ok
#30 [00:11] <coolgaming> ok i am back
#31 [00:12] <coolgaming> did i am have to click yes?
#32 [00:12] <mattym> coolgaming, On what?
#33 [00:13] <coolgaming> this aplication give me question
#34 [00:13] <mattym> coolgaming, You need to install it, so you probably need to say yes every time it asks
#35 [00:13] <coolgaming> ok
#36 [00:14] <MissMary1> i went over to my neighbours house ( who originally helped me set up my account) and we went though the steps on the minecraft site to recover a lost account. it said that if my account had been canceled etc, that it would have sent me an email or notification of some sort... i checked my email for hours an there was nothing. i tried phoning the support line but no one answers..we arent sure what else to try, and the best i was ab
#37 [00:14] <MissMary1> sure what else to do at this point
#38 [00:14] <coolgaming> its working ^_^ but i need to waiting
#39 [00:15] <mattym> MissMary1, There is no phone support, so chances are if you thing you had instructions that asked to you to call somewhere, you were not following the correct instructions
#40 [00:15] <coolgaming> i need restart
#41 [00:15] <mattym> MissMary1, But, you said that you are getting no emails?
#42 [00:15] <coolgaming> ti am glicth
#43 [00:15] <mattym> coolgaming, Yes that seems correct. restart when it tells you
#44 [00:15] <coolgaming> ti am glitch
#45 [00:16] <MissMary1> no i havent received any emails saying that my account has been hacked or shut down or anything like that
#46 [00:16] <coolgaming> i am gonna restart i be right back ^_^
#47 [00:16] <mattym> ??> MissMary1 account/send-email
#48 [00:16] <Absol> MissMary1: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#49 [00:16] <Absol> MissMary1: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#50 [00:18] <MissMary1> what if i dont have that information though... my old neighbour might but, he just moved..... didnt end up giving it to me bacuse it was my birthday or something
#51 [00:18] <mattym> MissMary1, If you dont have the info, you would be out of luck.
#52 [00:19] <MissMary1> alright well... thanks anyways
#53 [00:20] * coolgaming [coolgaming@notlogged] has quit. (Ping timeout: 195 seconds)
#54 [00:26] * coolgaming [coolgaming@notlogged] has joined #minecrafthelp
#55 [00:26] <coolgaming> hello again
#56 [00:27] <coolgaming> what i gonna do when after restart because i am finish download it and install it?
#57 [00:28] * Jakbob [Jakbob@notlogged] has joined #minecrafthelp
#58 [00:28] <Jakbob> Hi Can i get help from someone
#59 [00:29] <coolgaming> hello mytym or i dont know
#60 [00:30] * GameK1ng [GameK1ng@notlogged] has joined #minecrafthelp
#61 [00:30] <GameK1ng> minecraft is unable to create temporary directory
#62 [00:31] <coolgaming> mattym are u there?
#63 [00:31] <mattym> coolgaming, After the restart, try the game again
#64 [00:31] <GameK1ng> can anyone help?
#65 [00:31] <coolgaming> ok
#66 [00:31] <mattym> GameK1ng, What do you mean exactly?
#67 [00:32] <GameK1ng> minecraft is unable to create temporary directory i dont know why
#68 [00:32] <mattym> GameK1ng, Where does it say that?
#69 [00:32] <GameK1ng> whenever i try to launch the game on the launcher
#70 [00:33] <mattym> GameK1ng, Is it giving you an error, or a full crash log?
#71 [00:33] <Jakbob> yes me too
#72 [00:33] <GameK1ng> an error
#73 [00:33] <mattym> GameK1ng, What does the whole thing say?
#74 [00:33] <Jakbob> i click play it goes on the game and its about to go on the home page but then crashes
#75 [00:33] <GameK1ng> Unable to create temporary directory.
#76 [00:33] <mattym> ??> Jakbob launcher/crash-log
#77 [00:33] <Absol> Jakbob: We need to see your crash log, which appears after a crash.
#78 [00:33] <Absol> Jakbob: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#79 [00:34] <GameK1ng> there is no crash lof
#80 [00:34] <GameK1ng> log
#81 [00:34] <Jakbob> http://paste.ubuntu.com/23606934/
#82 [00:35] <GameK1ng> i dont understand what to do here
#83 [00:35] <mattym> GameK1ng, One moment
#84 [00:35] <mattym> ??> Jakbob win/reinst
#85 [00:35] <Absol> Jakbob: You may need to reinstall the locally installed files that Minecraft puts into place.
#86 [00:35] <Absol> Jakbob: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#87 [00:35] <mattym> GameK1ng, Do you have a ! in your computer username?
#88 [00:35] <GameK1ng> i use mac
#89 [00:35] <GameK1ng> i use mac not windows
#90 [00:35] <mattym> GameK1ng, If you dont see your name at the start of the message, its not for you
#91 [00:36] <GameK1ng> sorry im new here
#92 [00:36] <Jakbob> it doesnt let me delete resource pack
#93 [00:36] <mattym> Jakbob, Do you still have the game open?
#94 [00:37] * coolgaming [coolgaming@notlogged] has quit. (Quit: Web client closed)
#95 [00:37] <mattym> GameK1ng, Honestly, im not sure what would cause that issue on a Mac, and I have no clue how you would fix it.
#96 [00:37] <GameK1ng> ok then :(
#97 [00:37] <GameK1ng> thanks anyways
#98 [00:38] <Jakbob> i have something in the resourcepack folder its novaskin but i cant delete it
#99 [00:38] <mattym> GameK1ng, Are you sure that message is all its giving you?
#100 [00:38] <mattym> Jakbob, Is the game still open? or game launcher/crash log still open?
#101 [00:38] <Jakbob> IT WORKS OMG <33333 ABSOL FOR LYFE
#102 [00:38] <Jakbob> <3 ABSOL
#103 [00:38] <Jakbob> <3
#104 [00:42] <Jakbob> http://paste.ubuntu.com/23606959/ whats this plz help!
#105 [00:43] <mattym> Jakbob, You get that when you try to enter fullscreen?
#106 [00:44] <Jakbob> ye
#107 [00:44] <mattym> ??> Jakbob win/dxdiag
#108 [00:44] <Absol> Jakbob: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#109 [00:46] <Jakbob> http://paste.ubuntu.com/23606973/
#110 [00:47] <mattym> Jakbob, Ah, probably an error in the most recent drivers from Nvidia, you will probably have to wait till they update it, for now just dont use fullscreen
#111 [00:47] <Jakbob> ok
#112 [00:47] <Jakbob> but GreyVulpine say to
#113 [00:48] <mattym> Jakbob, You have the most recent drivers, there is probably a mistake in them
#114 [00:48] <mattym> Jakbob, You will need to wait for the company to update them
#115 [00:50] <Jakbob> ok
#116 [00:50] <Jakbob> sorry
#117 [00:51] <Jakbob> Well thanks for your guys' help
#118 [00:51] <Jakbob> bye!
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#120 [00:56] * OverMC [OverMC@notlogged] has joined #minecrafthelp
#121 [00:57] <OverMC> I have a problem with the graphics card, when I start Minecraft I miss an error and that is why I do not let me play
#122 [00:57] <thgilfodrol> OverMC: what's the error that comes up when you try?
#123 [00:59] <OverMC> Said this:
#124 [01:00] <OverMC> We're sorry, but its seems there was an error while trying to render aspects for game. To solve this error, its is recommended that you update your graphics drivers.
#125 [01:01] * iamtakingiteasy [iamtakingiteasy@notlogged] has quit. (Read error: Connection reset by peer)
#126 [01:01] <OverMC> You may have to update your pc drivers
#127 [01:02] <thgilfodrol> ??> OverMC win/dxdiag
#128 [01:02] <Absol> OverMC: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#130 [01:22] * Soggydumpling [Soggydumpling@notlogged] has joined #minecrafthelp
#131 [01:23] * Retroific [Retroific@notlogged] has joined #minecrafthelp
#132 [01:25] <Retroific> Hey im having a problem that whenever i open any server i get this error:java.lang.nullpointerexception.I reopen and close minecraft for 5-7 times then it works but after 2 minutes disconnect and have the same error
#133 [01:25] <Retroific> I watched some videos saying it was a antivirus software or firewall and i stopped both but its still has the same error
#134 [01:26] <Soggydumpling> Hey guys i really need help as I want to change mc skin but it asks me for security questions i dont know and when i try to reset them with the emaol the message just does not come through
#135 [01:27] <thgilfodrol> Soggydumpling: have you tried all your emails, and the spam or junk folders?
#136 [01:27] <thgilfodrol> ??> Retroific tools/hjt
#137 [01:27] <Absol> Retroific: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#138 [01:27] <Absol> Retroific: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#139 [01:28] <Soggydumpling> well you ser i have a shitty domain that auto delete the message considering it as spam
#140 [01:28] <Absol> Soggydumpling: Please keep it civil
#141 [01:28] <thgilfodrol> Soggydumpling: try setting mojang's email address as a trusted sender
#142 [01:29] <Soggydumpling> how? i use outlook
#143 [01:30] <Soggydumpling> I am wonfering if you guys could just help me personally
#144 [01:30] <thgilfodrol> Soggydumpling: we have no access to account data here
#145 [01:31] <Soggydumpling> Can i cobtact someone who has
#146 [01:31] * Thisguy_|Zzz [Thisguy_|Zzz@notlogged] has quit. (Quit: I'm here twice apparently.)
#147 [01:31] <Soggydumpling> ??
#148 [01:32] <thgilfodrol> Soggydumpling: if you would like to change the email address linked to your mojang account, you would have to contact mojang with your transaction id
#149 [01:32] <thgilfodrol> ??> Soggydumpling account/trans-id
#150 [01:32] <Absol> Soggydumpling: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#151 [01:32] <thgilfodrol> ??> Soggydumpling account/send-email
#152 [01:32] <Absol> Soggydumpling: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#153 [01:32] <Absol> Soggydumpling: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#154 [01:32] <Soggydumpling> Howd i get that?
#155 [01:32] <thgilfodrol> Soggydumpling: refer to the instructions Absol wrote above
#156 [01:33] <Soggydumpling> k
#157 [01:33] <Soggydumpling> ty fir tge help 😀
#158 [01:34] <thgilfodrol> np, good luck with the email change process
#159 [01:34] * Soggydumpling [Soggydumpling@notlogged] has quit. (Quit: Web client closed)
#160 [01:36] * Retroific [Retroific@notlogged] has quit. (Quit: Web client closed)
#161 [01:42] * comrade_nachman [comrade_nachman@notlogged] has joined #minecrafthelp
#162 [01:43] <comrade_nachman> Having an issue with a player repeatedly disconnecting from my server. They get a few moments and are kicked. They receive this error msg: internal exception: java.io.IOException: An established connection was aborted by the software in your host machine
#163 [01:44] <comrade_nachman> Did some googling and it shows as a bug that was resolved several versions ago. Not sure what to do or whether this is on my end or the player's end.
#164 [01:44] <mattym> comrade_nachman, Usually means they are not getting a strong enough connection to the server
#165 [01:44] <mattym> usually something out of either of your control
#166 [01:45] <mattym> comrade_nachman, I think you could adjust something in the server, but that may cause more issues in the end
#167 [01:45] <comrade_nachman> The " aborted by the software in your host machine" part does not make that an inuitive thing
#168 [01:45] <comrade_nachman> What would you recommend adjusting, if I were to do that?
#169 [01:46] <mattym> comrade_nachman, Usually means the server is rejecting them because their connection isnt replying fast enough
#170 [01:47] <comrade_nachman> hm, ok
#171 [01:47] <comrade_nachman> Thanks for the response
#172 [01:47] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#173 [01:47] * comrade_nachman [comrade_nachman@notlogged] has quit. (Client Quit)
#174 [02:04] * MemeStrafe [MemeStrafe@notlogged] has joined #minecrafthelp
#175 [02:04] <MemeStrafe> hallo guys
#176 [02:04] <thgilfodrol> hello
#177 [02:04] <MemeStrafe> when im ranning minecraft its crashing and going for crash reports file
#178 [02:05] <MemeStrafe> can u help me with that?
#179 [02:09] <thgilfodrol> ??> MemeStrafe launcher/crash-log
#180 [02:09] <Absol> MemeStrafe: We need to see your crash log, which appears after a crash.
#181 [02:09] <Absol> MemeStrafe: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#182 [02:12] <MemeStrafe> http://paste.ubuntu.com/23607175/
#183 [02:13] * christof49 [christof49@notlogged] has joined #minecrafthelp
#184 [02:13] <MemeStrafe> the link for the crash log is http://paste.ubuntu.com/23607175/
#185 [02:13] * christof49 [christof49@notlogged] has quit. (Client Quit)
#186 [02:14] <MemeStrafe> Absol
#187 [02:14] <thgilfodrol> ??> MemeStrafe mods
#188 [02:14] <Absol> MemeStrafe: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#189 [02:14] <MemeStrafe> the link for the crash log is http://paste.ubuntu.com/23607175/
#190 [02:14] <Absol> MemeStrafe: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#191 [02:15] <MemeStrafe> what?
#192 [02:15] <thgilfodrol> mods are unsupported here
#193 [02:15] <MemeStrafe> ok
#194 [02:15] <thgilfodrol> type /join #ftb
#195 [02:15] <MemeStrafe> so how i check witch of them?
#196 [02:15] <MemeStrafe> write it where?
#197 [02:15] <thgilfodrol> in the box you just typed that in
#198 [02:16] <MemeStrafe> k
#199 [02:17] <MemeStrafe> no one is online there
#200 [02:17] <thgilfodrol> MemeStrafe: there are 298 people connected to that channel
#201 [02:17] <MemeStrafe> so why no one answer?
#202 [02:18] <thgilfodrol> nobody is obligated to help you with anything- you have to be patient and wait
#203 [02:18] <MemeStrafe> ...
#204 [02:20] * IcantplayMC [IcantplayMC@notlogged] has quit. (Ping timeout: 195 seconds)
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#206 [02:21] * AstiMish [AstiMish@notlogged] has quit. (Client Quit)
#207 [02:21] * gy [gy@notlogged] has joined #minecrafthelp
#208 [02:22] <gy> how to change skin?
#209 [02:22] <thgilfodrol> that was like less than 10 seconds lol
#210 [02:24] * fjegjrirth [fjegjrirth@notlogged] has joined #minecrafthelp
#211 [02:25] * MemeStrafe [MemeStrafe@notlogged] has quit. (Quit: Web client closed)
#212 [02:26] <fjegjrirth> I have problems loging in into minecraft the error is SocketTimeoutException: connect timed out
#213 [02:26] <fjegjrirth> I have problems loging in into minecraft the error is SocketTimeoutException: connect timed out
#214 [02:27] * fjegjrirth [fjegjrirth@notlogged] has left #minecrafthelp
#215 [02:33] * xSwaggieZz [xSwaggieZz@notlogged] has joined #minecrafthelp
#216 [02:34] <xSwaggieZz> My minecraft crash by the initializing
#217 [02:39] <thgilfodrol> ??> xSwaggieZz launcher/crash-log
#218 [02:39] <Absol> xSwaggieZz: We need to see your crash log, which appears after a crash.
#219 [02:39] <Absol> xSwaggieZz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#220 [02:45] <xSwaggieZz> What text most i copy?
#221 [02:55] <thgilfodrol> copy the text that comes up when your game crashes
#222 [02:55] <xSwaggieZz> Okay thnx
#223 [02:55] <xSwaggieZz> http://paste.ubuntu.com/23607245/
#224 [02:55] <xSwaggieZz> Absol heres the link http://paste.ubuntu.com/23607245/
#225 [02:57] <thgilfodrol> ??> xSwaggieZz win/dxdiag
#226 [02:57] <Absol> xSwaggieZz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#227 [02:59] <xSwaggieZz> I have do all
#228 [03:00] <xSwaggieZz> I have save
#229 [03:00] <xSwaggieZz> But than come i by this chat
#230 [03:01] <xSwaggieZz> I click now on download as text
#231 [03:02] <thgilfodrol> xSwaggieZz: I'll need to see the dxdiag report log to be able to help, as per Absol's instructions
#232 [03:03] <xSwaggieZz> http://paste.ubuntu.com/23607245/
#233 [03:06] <xSwaggieZz> Sorry but i think that you cant me help, i go call to mojang!
#234 [03:10] <thgilfodrol> that was the same crash report >.>
#235 [03:10] <Chromaryu> >.>
#236 [03:10] <Chromaryu> hi thgilfodrol
#237 [03:10] <thgilfodrol> hey Chromaryu
#238 [03:12] <Chromaryu> hey
#239 [03:16] * StaubBlatt [StaubBlatt@notlogged] has joined #minecrafthelp
#240 [03:17] <StaubBlatt> i got minecraft crash-report and cant play
#241 [03:17] <thgilfodrol> ??> StaubBlatt launcher/crash-log
#242 [03:17] <Absol> StaubBlatt: We need to see your crash log, which appears after a crash.
#243 [03:17] <Absol> StaubBlatt: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#244 [03:17] <StaubBlatt> ---- Minecraft Crash Report ----
#245 [03:18] <StaubBlatt> ---- Minecraft Crash Report ----
#246 [03:18] <StaubBlatt> i cannot past it
#247 [03:18] <StaubBlatt> y sense!
#248 [03:18] <thgilfodrol> StaubBlatt: paste it at http://paste.ubuntu.com , as written
#249 [03:19] <StaubBlatt> i did it
#250 [03:20] <StaubBlatt> and yet?
#251 [03:20] <thgilfodrol> and then share with us the link (the URL) that it takes you
#252 [03:20] <thgilfodrol> to
#253 [03:20] <StaubBlatt> http://paste.ubuntu.com/23607306/
#254 [03:20] <thgilfodrol> ??> StaubBlatt win/dxdiag
#255 [03:21] <Absol> StaubBlatt: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#256 [03:23] <StaubBlatt> i did it
#257 [03:23] <thgilfodrol> can you link the url here
#258 [03:23] <StaubBlatt> dxdiag?
#259 [03:24] * StaubBlatt [StaubBlatt@notlogged] has joined #minecrafthelp
#260 [03:24] <thgilfodrol> yes, the dxdiag
#261 [03:24] <StaubBlatt> hello iam back
#262 [03:24] * StaubBlatt [StaubBlatt@notlogged] has quit. (Client Quit)
#263 [03:24] * StaubBlatt [StaubBlatt@notlogged] has joined #minecrafthelp
#264 [03:24] <StaubBlatt> hello?
#265 [03:24] <thgilfodrol> hello
#266 [03:24] <thgilfodrol> paste the link to the dxdiag, please
#267 [03:25] <StaubBlatt> i cannot i
#268 [03:26] * marchio2000 [marchio2000@notlogged] has joined #minecrafthelp
#269 [03:26] * marchio2000 [marchio2000@notlogged] has quit. (Client Quit)
#270 [03:27] <StaubBlatt> http://paste.ubuntu.com/23607322/
#271 [03:28] <StaubBlatt> it is
#272 [03:28] <StaubBlatt> hello?
#273 [03:28] * StaubBlatt [StaubBlatt@notlogged] has quit. (Client Quit)
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#275 [03:28] <StaubBlatt> hello
#276 [03:28] <StaubBlatt> http://paste.ubuntu.com/23607322/
#277 [03:28] <thgilfodrol> hello
#278 [03:28] <StaubBlatt> here it id
#279 [03:28] <StaubBlatt> is*
#280 [03:29] <StaubBlatt> my dxdiag
#281 [03:29] <StaubBlatt> did u have skype then we can talk its better
#282 [03:29] <Andrio> I doubt that.
#283 [03:30] <Andrio> StaubBlatt, install this driver: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81513
#284 [03:30] <thgilfodrol> o/ Andrio
#285 [03:31] <Andrio> \o thgilfodrol
#286 [03:31] <Andrio> you OK?
#287 [03:31] <StaubBlatt> what did i must do? yet?
#288 [03:31] <Andrio> StaubBlatt, install this driver: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81513
#289 [03:31] <thgilfodrol> yeah, though semi-actively checking irc- trying to push out a paper due in 10 hours
#290 [03:32] <Andrio> oh
#291 [03:32] <Andrio> good luck.
#292 [03:32] <thgilfodrol> ty
#293 [03:32] <StaubBlatt> are you fro m germany?
#294 [03:33] <Andrio> Probably not.
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#308 [04:07] <AlexBerg> Hello?
#309 [04:07] <thgilfodrol> hello
#310 [04:07] <AlexBerg> Well i bought Minecraft about 3/4 years ago
#311 [04:08] <AlexBerg> And i had a old minecraft premium account
#312 [04:08] <AlexBerg> Now i dont remember the password
#313 [04:08] <AlexBerg> and when i change it it still doesnt work
#314 [04:08] <AlexBerg> Its like the account has vanished..
#315 [04:08] <AlexBerg> DO you have any idea what couldve happened?
#316 [04:09] <thgilfodrol> AlexBerg: are you getting password reset emails and are able to change the password?
#317 [04:09] <AlexBerg> Yes
#318 [04:09] <AlexBerg> Ive changed it
#319 [04:09] <AlexBerg> But still doesnt work
#320 [04:09] <thgilfodrol> ??> AlexBerg login/throttle
#321 [04:09] <Absol> AlexBerg: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#322 [04:09] <Absol> AlexBerg: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#323 [04:09] <AlexBerg> Wait
#324 [04:10] <AlexBerg> Ive done this 100s of times
#325 [04:10] <AlexBerg> But it seems like tha cc is jsut gone
#326 [04:10] <AlexBerg> I havent been on the acc for about 1 year
#327 [04:10] <thgilfodrol> if you're getting reset emails, the account should still be there?
#328 [04:10] <AlexBerg> And ive bought ranks and stuff on it for like 2000bucks +..
#329 [04:10] <thgilfodrol> what was the username?
#330 [04:11] <AlexBerg> eiw3
#331 [04:11] <AlexBerg> Ive changed many times...
#332 [04:11] <AlexBerg> my first name was kroken7
#333 [04:12] <thgilfodrol> yeah, the account is still there under that name
#334 [04:12] <thgilfodrol> best to wait 3 hours, reset your pw, and try again
#335 [04:12] <AlexBerg> Under "eiw3"?
#336 [04:12] <thgilfodrol> yup
#337 [04:13] <AlexBerg> Okay i will try so, but what if this doesnt work?
#338 [04:13] <thgilfodrol> if it doesn't work, contact Mojang directly with your transaction ID
#339 [04:13] <thgilfodrol> ??> AlexBerg account/send-email
#340 [04:13] <AlexBerg> Well
#341 [04:13] <Absol> AlexBerg: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#342 [04:13] <Absol> AlexBerg: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#343 [04:13] <AlexBerg> I got a preoblem
#344 [04:13] <AlexBerg> The acc was bought on my dads email
#345 [04:13] <AlexBerg> And he deleted it...
#346 [04:14] <AlexBerg> So i dont have the ID
#347 [04:14] <thgilfodrol> if your dad can find the receipt in his financial records, mojang may be able to alternatively verify the purchase that way
#348 [04:15] <AlexBerg> But the thing is that i dont need that account, i jsut need a account that i can play with. Because i have all the ID's for the purchases so i can get the stuff back. but i really wanna play
#349 [04:15] <AlexBerg> OKay
#350 [04:15] <AlexBerg> Okay, i will talk to my dad
#351 [04:15] <AlexBerg> Can you check if the account has been online?
#352 [04:15] <AlexBerg> Do you have the perms to do that?
#353 [04:16] <AlexBerg> I wanna find out if someone has been on it
#354 [04:16] <thgilfodrol> we have no access to account data here
#355 [04:16] <AlexBerg> Okay
#356 [04:16] <AlexBerg> Is it any way you can get that kinda data?
#357 [04:17] <thgilfodrol> not at all, this channel is manned solely by volunteers
#358 [04:17] <AlexBerg> Well i will try and log in later, if it doesnt work i will come back here. Okay?
#359 [04:17] <thgilfodrol> ??> AlexBerg info/volunteer
#360 [04:17] <Absol> AlexBerg: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#361 [04:17] <AlexBerg> Well i will maybe see you guys later
#362 [04:17] <AlexBerg> Bye! :)
#363 [04:17] <thgilfodrol> good luck
#364 [04:18] <AlexBerg> Thanks for the help btw
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#366 [04:19] <AlexBerg> Absol?
#367 [04:20] * Thisguy_ is now known as Thisguy_|Zzz
#368 [04:20] <Thisguy_|Zzz> ?? Bot
#369 [04:20] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#370 [04:21] * Thisguy_|Zzz is now known as Thisguy_
#371 [04:21] <Thisguy_> Not to take credit for helping you
#372 [04:21] <AlexBerg> Hello?
#373 [04:21] <AlexBerg> What does it mean that the account maybe is "Blocked"?
#374 [04:22] <thgilfodrol> AlexBerg: where are you seeing that?
#375 [04:22] * Thisguy_ is now known as Thisguy_|Zzz
#376 [04:22] <AlexBerg> When i try tp log in it says "Make sure youre account is online or is not Blocked
#377 [04:23] <thgilfodrol> are you sure that it says that your account is blocked, as opposed to the servers/connection?
#378 [04:23] <AlexBerg> Wait
#379 [04:23] <AlexBerg> Let me check
#380 [04:24] <AlexBerg> "Please make sure that youre online and youre minecraft is not blocked
#381 [04:24] <thgilfodrol> ??> AlexBerg tools/hjt
#382 [04:24] <Absol> AlexBerg: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#383 [04:24] <Absol> AlexBerg: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#385 [04:27] <Shanked> Hello, i need help, i changed my password to mojang account cause apparently i forgot the previous one, and even when i changed it it doesn't work
#386 [04:27] <thgilfodrol> ??> Shanked login/throttle
#387 [04:27] <AlexBerg> Shanked?
#388 [04:27] <Absol> Shanked: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#389 [04:27] <Absol> Shanked: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#390 [04:28] <Shanked> I meant that i changed the password, tried to login with that one and even tho i was 100% sure that i typed it right it still said that something is incorrect
#391 [04:28] <thgilfodrol> yes- try waiting 3 hours and changing the password again
#392 [04:28] <AlexBerg> Same with me
#393 [04:28] <Shanked> I've changed it 3 times, 3 times i was sure that this was the password that i have chosen and it still didn't let me in
#394 [04:29] <AlexBerg> Shanked i have the same problem
#395 [04:29] <thgilfodrol> Shanked: the lockout is on the network, not your account
#396 [04:29] <AlexBerg> Im completely sure i did it right
#397 [04:29] <Shanked> Oh okay, so it's just problem with servers, at least it's not my fault
#398 [04:30] <Shanked> Okay, i'll wait 3 hours then, thank you
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#403 [04:40] <Thomas_> Hey, iam back, my minecraft is blocked again. Already did the Micro Hijack thing but dont know how to do it from now. please help
#404 [04:42] <thgilfodrol> Thomas_: can you post the link to the hijackthis log?
#405 [04:42] <Thomas_> http://pastebin.com/ZTycksQr
#406 [04:42] <Thomas_> I seee the authserver.mojang.com and sessionserver.mojang.com
#407 [04:43] <thgilfodrol> ??> win/hosts/edit
#408 [04:43] <Thomas_> Only I forgot how to do it from now
#409 [04:43] <thgilfodrol> ??> Thomas_ win/hosts/edit
#410 [04:43] <Absol> Thomas_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#411 [04:43] <Absol> Thomas_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#412 [04:43] <thgilfodrol> ??> Thomas_ info/mcleaks
#413 [04:43] <Absol> Thomas_: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#414 [04:43] <Absol> Thomas_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#415 [04:44] <thgilfodrol> be sure to remove it- such a tool shouldn't be used
#416 [04:44] <Thomas_> Okay.
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#420 [05:12] <Illibilli> Hallo ist die kommónikation auch in deutsch möglich?
#421 [05:12] <thgilfodrol> ??> Illibilli lang/de
#422 [05:12] <Absol> Illibilli: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#423 [05:14] <Illibilli> Hello. I have a problem. I can not log in to my account
#424 [05:15] <thgilfodrol> Illibilli: what happens when you try?
#425 [05:16] <Illibilli> It says Wrong Email or Password. When I go to password reset and the email address gives, I get no email to reset.
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#427 [05:17] <thgilfodrol> Illibilli: have you tried all of your emails, and checked the spam and junk folders?
#428 [05:19] <Illibilli> I am sure that it is the right email address, since I have in my emailbox also the emails from the first registration and also the confirmation of the Maincraft code
#429 [05:20] <thgilfodrol> how long have you waited for the email?
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#431 [05:22] <Illibilli> Yes spam I have also looked.I have already tried several times back. I have always waited several days for the email. 3 times I tried it. Since the first attempt have now passed 2 weeks.
#432 [05:23] <thgilfodrol> Illibilli: contact mojang with your transaction ID to have them reset your email
#433 [05:23] <thgilfodrol> ??> Illibilli account/send-email
#434 [05:23] <Absol> Illibilli: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#435 [05:23] <Absol> Illibilli: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#436 [05:23] <thgilfodrol> ??> Illibilli account/trans-id
#437 [05:23] <Absol> Illibilli: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#438 [05:25] * ILoikePogemunGu [ILoikePogemunGu@notlogged] has joined #minecrafthelp
#439 [05:26] <Illibilli> Ok will do so. Thanks for your help. A question still contact in English writing?
#440 [05:26] <ILoikePogemunGu> Hi! Ive tried to join my minecraft using the Pixelmon 5.0.0 mod and it didnt work even tho i gave the game more RAM.... Plz help
#441 [05:26] <thgilfodrol> Illibilli: it may be best to use english, yeah
#442 [05:26] <thgilfodrol> ??> ILoikePogemunGu mods
#443 [05:26] <Absol> ILoikePogemunGu: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#444 [05:26] <Absol> ILoikePogemunGu: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#445 [05:27] <ILoikePogemunGu> Oh ok
#446 [05:31] <ILoikePogemunGu> Is there a channel made just for pixelmon??
#447 [05:31] <Illibilli> thx by
#448 [05:32] * ILoikePogemunGu [ILoikePogemunGu@notlogged] has quit. (Quit: Web client closed)
#449 [05:32] <thgilfodrol> ILoikePogemunGu: you'll have to searc- rip
#450 [05:32] <thgilfodrol> bye Illibilli, good luck
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#454 [05:34] <Humxn> my minecraft account says that I didn't purchased minecraft, but i did it one year ago. what i have to do?
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#475 [07:52] <NikolausEsel> ich kann mich nicht einloggen obwohl ich immer neues passwort habe
#476 [07:52] <thgilfodrol> ??> NikolausEsel lang/de
#477 [07:52] <Absol> NikolausEsel: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#478 [07:53] <NikolausEsel> I can not log in although I always have new password
#479 [07:54] <thgilfodrol> NikolausEsel: have you tried to reset your password?
#480 [07:54] <NikolausEsel> Yes more
#481 [07:54] * ConnorBoyo [ConnorBoyo@notlogged] has joined #minecrafthelp
#482 [07:54] <ConnorBoyo> Hell
#483 [07:54] <ConnorBoyo> Hello
#484 [07:54] <thgilfodrol> hello
#485 [07:54] <ConnorBoyo> Can u gelp me
#486 [07:55] <ConnorBoyo> Can you help me
#487 [07:55] <thgilfodrol> well, you have to state the problem first
#488 [07:55] <NikolausEsel> It just does not matter what I do
#489 [07:55] <ConnorBoyo> What
#490 [07:55] <thgilfodrol> NikolausEsel: if you are having problems logging in even after changing your password successfully, you may be getting throttled
#491 [07:55] <thgilfodrol> ??> NikolausEsel login/throttle
#492 [07:55] <Absol> NikolausEsel: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#493 [07:56] <Absol> NikolausEsel: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#494 [07:56] <thgilfodrol> ??> ConnorBoyo ask
#495 [07:56] <Absol> ConnorBoyo: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#496 [07:56] <Absol> ConnorBoyo: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#497 [07:56] <ConnorBoyo> Can you update minecraft pocket edition
#498 [07:56] <ConnorBoyo> Please
#499 [07:56] <ConnorBoyo> ??
#500 [07:56] <ConnorBoyo> Hello
#501 [07:57] <NikolausEsel> ok
#502 [07:57] <thgilfodrol> ??> ConnorBoyo scold/eta
#503 [07:57] <Absol> ConnorBoyo: The only date or time we can give you for the next release is "When it's done, and Mojang decides to release it."
#504 [07:57] <ConnorBoyo> Can you update minecraft pocket edition
#505 [07:57] <thgilfodrol> ConnorBoyo, refer to what Absol said
#506 [07:57] <ConnorBoyo> Answer me
#507 [07:57] <thgilfodrol> I did
#508 [07:57] <ConnorBoyo> When
#509 [07:58] <thgilfodrol> Absol has already provided you with the answer
#510 [07:58] <ConnorBoyo> So i can get all new blocks and that glider think
#511 [07:58] <thgilfodrol> yes, when the update arrives
#512 [07:59] <ConnorBoyo> When will it arive
#513 [07:59] <thgilfodrol> when it's done, and Mojang decides to release it.
#514 [07:59] <ConnorBoyo> Ask them because its doing my heading waiting
#515 [08:00] <thgilfodrol> ConnorBoyo: we have no direct contact with mojang, and even if we did, you'd still get the same answer
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#519 [08:19] <Datatag> anyone need help?
#520 [08:19] <Datatag> I NEED HELP
#521 [08:19] <Datatag> haha jk
#522 [08:23] <Andrio> You'd be surprised how many fools actually use that as their opening, or only, move.
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#527 [08:30] <tauntblood> I bought minecraft but its still on demo!
#528 [08:30] <GreyVulpine> tauntblood - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#529 [08:30] <tauntblood> I already did
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#531 [08:30] <tauntblood> They did not anwser
#532 [08:30] <GreyVulpine> It takes a few days for them to answer.
#533 [08:31] <tauntblood> They told they'll anwser within 24hours
#534 [08:31] <GreyVulpine> It's usually a few days
#535 [08:31] <GreyVulpine> Anyways, they're the only ones who can help you with your account.
#536 [08:31] <tauntblood> Then they are lying
#537 [08:31] * krizu [krizu@notlogged] has joined #minecrafthelp
#538 [08:33] <tauntblood> To be honest microsoft/mojang support is useless...
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#545 [08:41] <Azzy> hello
#546 [08:42] <thgilfodrol> hello
#547 [08:42] <Azzy> so i have been having this problem with minecraft recently, it keeps on crashing and saying not enough memory i have deleted alot of stuff to free up ram and other memory and no apps are opened while i run minecraft
#548 [08:43] <thgilfodrol> does this happen with both singleplayer and multiplayer?
#549 [08:43] <Azzy> yes
#550 [08:43] <thgilfodrol> do you have any mods installed?
#551 [08:43] <Azzy> i dont play singleplayer, i play on multiplayer alot
#552 [08:43] <Azzy> no
#553 [08:44] * techno156 [techno156@notlogged] has quit. (Quit: Leaving)
#554 [08:44] <thgilfodrol> can you provide an example crash log?
#555 [08:44] <Azzy> okay
#556 [08:44] <Azzy> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x526611f5, pid=10172, tid=3988 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) # Problematic frame: # C [ig4icd32.dll+0x11f5] # # Failed to write core dump. Minidumps are not enabled by default on client versions
#557 [08:44] <thgilfodrol> ??> Azzy paste
#558 [08:44] <Absol> Azzy: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#559 [08:45] <thgilfodrol> that doesn't look like an out of memory crash
#560 [08:45] <Azzy> http://paste.ubuntu.com/23608360/
#561 [08:45] <thgilfodrol> try going to your video settings and turning off VBOs
#562 [08:45] <Azzy> ok
#563 [08:46] <Azzy> they are off
#564 [08:46] <Azzy> already off*
#565 [08:46] <thgilfodrol> try turning them on
#566 [08:46] <Azzy> ok
#567 [08:47] * IzackBruh [IzackBruh@notlogged] has joined #minecrafthelp
#568 [08:47] <IzackBruh> hello
#569 [08:47] <thgilfodrol> hello
#570 [08:47] <Azzy> i just turned it on
#571 [08:47] <Azzy> and played eggwars
#572 [08:47] <IzackBruh> i just read that i can't ask for login issues smh
#573 [08:47] <Azzy> and it crashed saying this
#574 [08:48] <Azzy> http://paste.ubuntu.com/23608365/
#575 [08:48] <thgilfodrol> IzackBruh: what is the issue?
#576 [08:48] <Azzy> thats what it says
#577 [08:48] <IzackBruh> it says sorry, but we couldn't connect to our servers
#578 [08:48] <Azzy> it crashed like 3mins after
#579 [08:49] <thgilfodrol> IzackBruh: is this in the launcher?
#580 [08:49] <IzackBruh> yes it is
#581 [08:49] <thgilfodrol> Azzy: can you provide the launcher log?
#582 [08:49] <thgilfodrol> ??> Azzy launcher/log
#583 [08:49] <Absol> Azzy: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#584 [08:49] <Absol> Azzy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#585 [08:49] <thgilfodrol> ??> IzackBruh tools/hjt
#586 [08:49] <Absol> IzackBruh: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#587 [08:49] <Absol> IzackBruh: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#588 [08:50] <IzackBruh> tools/hjt ?
#589 [08:50] <thgilfodrol> IzackBruh: refer to what Absol said directly below
#590 [08:50] <thgilfodrol> ??> IzackBruh bot
#591 [08:50] <Absol> IzackBruh: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#592 [08:50] <Azzy> ok
#593 [08:50] * line38 [line38@notlogged] has joined #minecrafthelp
#594 [08:51] <Azzy> http://paste.ubuntu.com/23608374/
#595 [08:51] <Azzy> thats my launcher log
#596 [08:52] <thgilfodrol> Azzy: in your launcher, click on Edit Profile
#597 [08:52] <Azzy> yes
#598 [08:52] <thgilfodrol> Azzy: in the last line, where it says JVM arguments, what does it say?
#599 [08:53] <Azzy> it says this --> -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#600 [08:54] <IzackBruh> got it working, the program told me to do something in hosts files so i went there and there was a mojang code. deleted it and now it works
#601 [08:54] <IzackBruh> thats for the help
#602 [08:54] <IzackBruh> thanks*
#603 [08:54] <thgilfodrol> IzackBruh: make sure to not use mcleaks in the future :p
#604 [08:54] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#605 [08:55] <IzackBruh> :p
#606 [08:55] * IzackBruh [IzackBruh@notlogged] has quit. (Quit: Web client closed)
#607 [08:55] <Azzy> thgilfodrol: -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#608 [08:56] * Valentin [Valentin@notlogged] has joined #minecrafthelp
#609 [08:56] <thgilfodrol> Azzy: does the issue still happen without optifine, on a vanilla profile?
#610 [08:56] <Azzy> yes
#611 [08:57] <Azzy> i have 4gb ram btw and windows 10 pro - 32 bit operating system
#612 [08:57] <Azzy> i had windows 7 but i downloaded windows 10 pro from the windows website for free like 1 month ago
#613 [08:59] <thgilfodrol> can you try switching to a vanilla version, without optifine? if it crashes, paste the log at paste.ubuntu.com
#614 [09:00] <Azzy> ok
#615 [09:00] * MakerAmongMen [MakerAmongMen@notlogged] has joined #minecrafthelp
#616 [09:01] <MakerAmongMen> Hello i cannot login to my mojang account although the passwoord and email is correct
#617 [09:02] <thgilfodrol> MakerAmongMen: have you tried resetting your password?
#618 [09:02] <MakerAmongMen> In fact i could loging to this help menu and that worked
#619 [09:02] <MakerAmongMen> but when i loging on the login page its says that either
#620 [09:02] <thgilfodrol> what do you mean by "logging into this help menu"?
#621 [09:02] <MakerAmongMen> it says that: Error! Unknown e-mail address or password.
#622 [09:03] <MakerAmongMen> I logged in on http://minecraftirc.net/minecrafthelp/landing/
#623 [09:03] <thgilfodrol> ah, that doesn't use your mojang account afaik
#624 [09:03] <MakerAmongMen> with the same email and password that dont work on the login page
#625 [09:04] <MakerAmongMen> well i pressed the "login to services
#626 [09:04] <MakerAmongMen> "
#627 [09:05] <thgilfodrol> yeah, those fields are intended for logging into your irc account on this network, Esper
#628 [09:05] <thgilfodrol> have you tried resetting your password at mojang's website?
#629 [09:05] <MakerAmongMen> anyway, i cant login although i just changed my password and used the email that the reset password email was sent to
#630 [09:06] <thgilfodrol> ??> MakerAmongMen login/throttle
#631 [09:06] <Absol> MakerAmongMen: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#632 [09:06] <Absol> MakerAmongMen: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#633 [09:06] <Azzy> thgilfodrol: it crashed again this is launcher log http://paste.ubuntu.com/23608426/
#634 [09:06] <MakerAmongMen> THANK YOU SO MUCH
#635 [09:06] <MakerAmongMen> I wil try this
#636 [09:06] <MakerAmongMen> bye
#637 [09:06] * thgilfodrol waves
#637 [09:07] <Azzy> helloo?
#638 [09:07] <thgilfodrol> Azzy: in video settings, what is Use VBOs set to
#639 [09:08] <Azzy> on u said
#640 [09:08] <Azzy> u said set it on
#641 [09:08] <Azzy> and it still crashed
#642 [09:08] <thgilfodrol> try setting it to off
#643 [09:08] <thgilfodrol> this is a pure vanilla profile right?
#644 [09:08] * OneHacking [OneHacking@notlogged] has joined #minecrafthelp
#645 [09:08] <OneHacking> help
#646 [09:08] <OneHacking> pls
#647 [09:08] <Azzy> yes
#648 [09:09] <thgilfodrol> ??> OneHacking ask
#649 [09:09] <Absol> OneHacking: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#650 [09:09] <Absol> OneHacking: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#651 [09:09] <thgilfodrol> Azzy: try setting it to off, yeah
#652 [09:09] <Azzy> ok
#653 [09:10] * xXMuluksXx [xXMuluksXx@notlogged] has joined #minecrafthelp
#654 [09:11] <OneHacking> I open minecraft but when I select the version it crashes
#655 [09:11] <thgilfodrol> ??> OneHacking launcher/crash-log
#656 [09:11] <Absol> OneHacking: We need to see your crash log, which appears after a crash.
#657 [09:11] <Absol> OneHacking: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#658 [09:11] <Azzy> thgilfodrol: it crashed again,
#659 [09:11] <OneHacking> http://paste.ubuntu.com/23608459/
#660 [09:12] <thgilfodrol> ??> OneHacking win/dxdiag
#661 [09:12] <Absol> OneHacking: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#662 [09:12] * xXMuluksXx [xXMuluksXx@notlogged] has quit. (Client Quit)
#663 [09:12] <thgilfodrol> Azzy: can you post the crash report?
#664 [09:12] * margarida75 [margarida75@notlogged] has joined #minecrafthelp
#665 [09:12] <Azzy> http://paste.ubuntu.com/23608460/
#666 [09:13] * margarida75 [margarida75@notlogged] has quit. (Client Quit)
#667 [09:13] <OneHacking> First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to. [09:11] <Azzy> thgilfodrol: it crashed again,
#668 [09:13] <OneHacking> http://paste.ubuntu.com/23608459/
#669 [09:13] <OneHacking> http://paste.ubuntu.com/23608459/
#670 [09:14] <thgilfodrol> OneHacking: that's the crash log, not the dxdiag report
#671 [09:15] <thgilfodrol> Azzy: can you paste the file at C:\Users\Gaming\AppData\Roaming\.minecraft\hs_err_pid4544.log ?
#672 [09:16] <Azzy> ok
#673 [09:16] <Azzy> thgilfodrol: here it is http://paste.ubuntu.com/23608472/
#674 [09:17] <thgilfodrol> Azzy: could you also provide a dxdiag report?
#675 [09:17] <thgilfodrol> ??> Azzy win/dxdiag
#676 [09:17] <Absol> Azzy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#677 [09:18] <OneHacking> http://paste.ubuntu.com/23608477/
#678 [09:19] <OneHacking> http://paste.ubuntu.com/23608477/
#679 [09:19] <thgilfodrol> OneHacking: I saw it
#680 [09:20] <Azzy> thgilfodrol: this is the dxdiag report http://paste.ubuntu.com/23608491/
#681 [09:20] <thgilfodrol> Azzy: one moment
#682 [09:21] <OneHacking> After
#683 [09:22] * biel8 [biel8@notlogged] has joined #minecrafthelp
#684 [09:23] <thgilfodrol> OneHacking: your computer hardware is insufficient to run minecraft- your only option to be able to play on that machine is to upgrade the computer itself
#685 [09:23] <thgilfodrol> ??> OneHacking requirements
#686 [09:23] <Absol> OneHacking: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#687 [09:23] * CallMemilo [CallMemilo@notlogged] has joined #minecrafthelp
#688 [09:23] * TheDarksniper19 [TheDarksniper19@notlogged] has joined #minecrafthelp
#689 [09:24] * TheDarksniper19 [TheDarksniper19@notlogged] has quit. (Client Quit)
#690 [09:24] <CallMemilo> http://paste.ubuntu.com/23608501/
#691 [09:24] <Azzy> thgilfodrol ??
#692 [09:24] <CallMemilo> runnning windows 10 now minecraft woint work
#693 [09:25] <thgilfodrol> CallMemilo: hold on
#694 [09:25] <CallMemilo> okay
#695 [09:26] <thgilfodrol> Azzy: download and install the driver at https://downloadcenter.intel.com/download/25179
#696 [09:28] * biel8 [biel8@notlogged] has quit. (Ping timeout: 195 seconds)
#697 [09:28] <Azzy> downloading now
#698 [09:28] <Azzy> why do i need that btw
#699 [09:28] <Azzy> is it better
#700 [09:28] <CallMemilo> anyone stilll here?
#701 [09:28] <Azzy> thgilfodrol ????
#702 [09:28] <thgilfodrol> CallMemilo: one moment
#703 [09:28] <CallMemilo> okie dokie
#704 [09:30] <thgilfodrol> Azzy: if that driver doesn't work, you may be only able to play on versions below 1.7
#705 [09:31] <thgilfodrol> CallMemilo: I'm afraid your processor's graphic are unsupported on windows 10- they are only supported for windows 7 and below
#706 [09:31] <Azzy> erm it says your computer does not meet the minimum requierments for installing the software
#707 [09:31] <CallMemilo> so what do i do
#708 [09:31] <CallMemilo> ?
#709 [09:31] <Azzy> callmemilo go back to windows 7
#710 [09:31] <Azzy> u can downgrade back to it from the start menu
#711 [09:31] <thgilfodrol> CallMemilo: you'll have to either downgrade back to windows 7 and install the official drivers, upgrade your cpu/gpu
#712 [09:32] <CallMemilo> i bought a new pc with windows 10 on it
#713 [09:32] <CallMemilo> cant go back
#714 [09:32] * daster [daster@notlogged] has joined #minecrafthelp
#715 [09:32] <thgilfodrol> wait, new?
#716 [09:32] <CallMemilo> yes
#717 [09:32] <daster> i have a serius problem---
#718 [09:33] <thgilfodrol> that cpu has been outdated for years by now; if you paid anything more than $200-300 I recommend you take it back
#719 [09:33] <thgilfodrol> daster: what is the problem?
#720 [09:33] <Azzy> thgilfodrol: so what do i do
#721 [09:33] <CallMemilo> paid less than $200
#722 [09:33] <CallMemilo> get what you pay for i guess:/
#723 [09:34] <thgilfodrol> CallMemilo: yeah, that makes sense
#724 [09:34] <CallMemilo> so there is nothing i can do?
#725 [09:34] <thgilfodrol> Azzy: when did this issue start occurring?
#726 [09:34] <Azzy> like 2 weeks ago
#727 [09:34] <thgilfodrol> CallMemilo: not unless you buy a new cpu or buy a gpu
#728 [09:34] <CallMemilo> alright
#729 [09:34] <CallMemilo> thanks anyways
#730 [09:34] <thgilfodrol> good luck
#731 [09:34] <CallMemilo> bye
#732 [09:34] * thgilfodrol waves
#732 [09:34] * Kittje [Kittje@notlogged] has joined #minecrafthelp
#733 [09:34] <daster> someone in russian hack ny account... i need back to the normallity, (has today)
#734 [09:34] <Kittje> Hello all
#735 [09:35] * Kittje [Kittje@notlogged] has quit. (Client Quit)
#736 [09:35] <thgilfodrol> ??> daster account/hacked
#737 [09:35] * CallMemilo [CallMemilo@notlogged] has quit. (Quit: Web client closed)
#738 [09:35] <Absol> daster: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#739 [09:35] <Absol> daster: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#740 [09:35] * Kittje [Kittje@notlogged] has joined #minecrafthelp
#741 [09:35] <daster> okok
#742 [09:35] * Mulhermaravilha [Mulhermaravilha@notlogged] has joined #minecrafthelp
#743 [09:35] <thgilfodrol> Azzy: quite frankly, I'm not sure what could have suddenly caused that problem, unless there were changes made to the system hardware/software during that time
#744 [09:35] <Kittje> Why i dont recieve any mail i have asked a couple of hours ago to kpnmail.nl
#745 [09:35] <daster> i canr change my username DX
#746 [09:35] <Azzy> oh ok
#747 [09:36] <thgilfodrol> Kittje: have you checked your spam and junk folders, in all of your emails?
#748 [09:36] <thgilfodrol> Azzy: feel free to wait around in the chat for someone who might know
#749 [09:36] <Kittje> Yup also
#750 [09:36] <Kittje> nothing
#751 [09:36] <thgilfodrol> daster: what happens when you try?
#752 [09:36] <thgilfodrol> Kittje: try resetting your email address
#753 [09:36] <thgilfodrol> ??> Kittje account/reset-email
#754 [09:36] <Absol> Kittje: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#755 [09:37] <Kittje> Thats the problem i cant login i have forgotten my security quastions
#756 [09:37] <Kittje> Iam stuck on confirm identity
#757 [09:37] <Azzy> im going to try and play 1.7.10
#758 [09:37] <Azzy> thgilfodrol: ^
#759 [09:37] <thgilfodrol> Kittje: in that case, your only option will be to contact mojang
#760 [09:37] <thgilfodrol> ??> Kittje account/send-email
#761 [09:38] <Absol> Kittje: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#762 [09:38] <Absol> Kittje: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#763 [09:38] <thgilfodrol> ??> Kittje account/trans-id
#764 [09:38] <Absol> Kittje: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#765 [09:38] <Kittje> Yes i did but nothing
#766 [09:38] <thgilfodrol> Azzy: good idea, let me know how it goes
#767 [09:38] <thgilfodrol> Kittje: it often takes a few days for them to get a response back
#768 [09:38] <daster> well today i got a mojang mail said: my username has change,mail.pass.... me: HOW!?
#769 [09:38] * BlauerNegger [BlauerNegger@notlogged] has joined #minecrafthelp
#770 [09:39] <BlauerNegger> hello
#771 [09:39] <BlauerNegger> can someone help me
#772 [09:39] <daster> i cant change my usermane for 30 days= Me(iugh
#773 [09:39] <BlauerNegger> @absol
#774 [09:39] <BlauerNegger> hello
#775 [09:39] * BlauerNegger [BlauerNegger@notlogged] has quit. (Client Quit)
#776 [09:40] <Azzy> thgilfodrol: its going great soo far xD
#777 [09:40] <Azzy> lets hope it doesnt crash ;?
#778 [09:42] <daster> well i will try get my account to normallity
#779 [09:42] <thgilfodrol> Azzy: if it works well on 1.7, you may only be able to play that- some graphics code was changed in 1.8 that upped the requirements
#780 [09:42] * OneHacking [OneHacking@notlogged] has quit. (Quit: Web client closed)
#781 [09:42] <thgilfodrol> daster: contact mojang if you think your account has been stolen
#782 [09:42] * Azzy_ [Azzy_@notlogged] has joined #minecrafthelp
#783 [09:42] <Azzy_> thgilfodrol: it crashed again
#784 [09:43] <daster> how thgilfodrol ... i neeed steep for step
#785 [09:43] <Azzy_> send me the link to the paste thing
#786 [09:43] <thgilfodrol> ??> Azzy_ paste
#787 [09:43] <Absol> Azzy_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#788 [09:43] <thgilfodrol> ??> daster mojang/send-email
#789 [09:43] <thgilfodrol> ??> daster account/send-email
#790 [09:43] <Absol> daster: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#791 [09:44] <Absol> daster: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#792 [09:44] <thgilfodrol> ??> daster account/trans-id
#793 [09:44] <Absol> daster: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#794 [09:44] <Azzy_> thank you absol
#795 [09:44] <Azzy_> thgilfodrol: look at this, it says this http://paste.ubuntu.com/23608627/
#796 [09:45] * GunnerBoy [GunnerBoy@notlogged] has joined #minecrafthelp
#797 [09:45] * Azzy [Azzy@notlogged] has quit. (Ping timeout: 195 seconds)
#798 [09:45] <Azzy_> im azzy
#799 [09:45] <Azzy_> btw
#800 [09:45] <thgilfodrol> yeah
#801 [09:45] <Azzy_> there is _ in my name now
#802 [09:46] <thgilfodrol> feel free to change it back using /nick Azzy
#803 [09:46] <daster> okok thankyouuu
#804 [09:46] * Azzy_ is now known as Azzy
#805 [09:46] <Azzy> thank you
#806 [09:46] <GunnerBoy> i need help
#807 [09:46] <GunnerBoy> who can help me
#808 [09:46] <thgilfodrol> Azzy: yeah, I'm not sure what could suddenly be causing the issue
#809 [09:46] <Azzy> GunnerBoy: say what you need help with
#810 [09:46] <thgilfodrol> GunnerBoy: what's the issue?
#811 [09:46] <thgilfodrol> Azzy: if you stay in the channel, someone else might know more than I do re: it
#812 [09:47] <GunnerBoy> i want to dowload java nullpointer
#813 [09:47] <Azzy> thgilfodrol: okay i will stay
#814 [09:47] <thgilfodrol> ??> GunnerBoy launcher/log
#815 [09:47] <Absol> GunnerBoy: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#816 [09:47] <GunnerBoy> how to dowlorad?
#817 [09:47] <Absol> GunnerBoy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#818 [09:47] * Eziel [Eziel@notlogged] has joined #minecrafthelp
#819 [09:47] <GunnerBoy> kk ty guys
#820 [09:47] <GunnerBoy> kk ty guys
#821 [09:47] * Eziel [Eziel@notlogged] has left #minecrafthelp
#822 [09:49] <GunnerBoy> k bye all i go to sleep
#823 [09:49] <GunnerBoy> good night :)
#824 [09:50] * daster [daster@notlogged] has quit. (Ping timeout: 195 seconds)
#825 [09:50] <Azzy> thgilfodrol:
#826 [09:50] <thgilfodrol> yes?
#827 [09:50] <thgilfodrol> yes?
#828 [09:50] * GunnerBoy [GunnerBoy@notlogged] has left #minecrafthelp
#829 [09:50] <Azzy> is there anyway i can make more ram into minecraft
#830 [09:51] <Azzy> like add more
#831 [09:51] <thgilfodrol> Azzy: yes- in your launcher, click on Edit Profile, and in the last line, JVM Arguments, replace the -Xmx1G with -Xmx2G to allocate 2gb of ram
#832 [09:52] <thgilfodrol> it shouldn't be the cause of the issue if the issue only appeared recently, but it'd probably worth a shot
#833 [09:52] <Azzy> ok
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#837 [09:58] <Azzy> thgilfodrol: omg i think it works
#838 [09:58] <Azzy> 2gb is much better
#839 [09:58] <Azzy> dsnt crash now
#840 [09:58] <Azzy> thank you <3
#841 [09:58] <thgilfodrol> neat, that's interesting
#842 [09:58] <thgilfodrol> thanks for reporting back with your solution- good luck with the game
#843 [09:59] <Azzy> <3
#844 [09:59] <Azzy> byee
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#846 [10:06] <AshRed> k
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#870 [10:39] <lan> hifwbk
#871 [10:39] <lan> gsekib
#872 [10:40] <thgilfodrol> lan: did you have a question?
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#876 [10:48] <mineking1046> i cant play hexxit because it says i have bad video card divers. plz help. http://paste.ubuntu.com/23608926/
#877 [10:49] <thgilfodrol> ??> mineking1046 mods
#878 [10:49] <Absol> mineking1046: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#879 [10:49] <Absol> mineking1046: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#880 [10:49] <c^> mineking1046 > you're using integrated graphics? Try updating the driver.
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#882 [10:52] <Haylie> My game is modded in 1.7.10 and it wont load anymore because I have the error of java heap space, i tried looking up how to fix it online and nothing works, please help!
#883 [10:52] <thgilfodrol> ??> Haylie mods
#884 [10:52] <Absol> Haylie: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#885 [10:52] <Absol> Haylie: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#886 [10:53] <Haylie> How do you fix java heap space?
#887 [10:54] <thgilfodrol> mineking1046: there doesn't seem to be a driver past windows 8 designed for the i5-2500 from intel- to be able to play minecraft, you would have to downgrade windows or upgrade your cpu/gpu
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#891 [10:54] <thgilfodrol> Haylie: you could start with increasing your ram allocation
#892 [10:55] <Haylie> how do i do that? lol sorry for sounding like a noob
#893 [10:55] <thgilfodrol> in your launcher, look for a java arguments field and increase the number in -Xmx1G
#894 [10:56] <thgilfodrol> 1 means 1 gigabyte- changing it to 2 would give it 2GB
#895 [10:56] <Haylie> oh ive done that already and it works when i dont use my modded game but when i try to it always says java heap space
#896 [10:56] <Haylie> yeah ive done that
#897 [10:56] <thgilfodrol> could try adding more, e.g. 3G
#898 [10:56] <GreyVulpine> Then you're not giving it enough space, you're using too many mods, or you're using 32 bit java
#899 [10:56] <Haylie> ok so far ive only added 2g
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#901 [10:57] <Haylie> oh ok, ill remove some mods
#902 [10:57] <Haylie> im using a 64-bit java
#903 [10:57] <Haylie> thank you so much, ill try right now and see if it works
#904 [10:58] <Kirol> I need some help. My minecraft keeps crashing after entering a world or server.
#905 [10:58] <thgilfodrol> ??> Kirol launcher/crash-log
#906 [10:58] <Absol> Kirol: We need to see your crash log, which appears after a crash.
#907 [10:58] <Absol> Kirol: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#908 [10:59] <Kirol> I don't get a crash log, but when I look in the Launcher Log I can see some errors
#909 [11:00] <thgilfodrol> paste that and send it over
#910 [11:04] <Kirol> hello?
#911 [11:04] <thgilfodrol> hello
#912 [11:04] <thgilfodrol> have you pasted it?
#913 [11:04] <Kirol> yep
#914 [11:04] <thgilfodrol> could you post the link in here?
#915 [11:04] <Kirol> http://paste.ubuntu.com/23609012/
#916 [11:05] <thgilfodrol> yeah, I'll need the crash log
#917 [11:05] <Kirol> how can I get it?
#918 [11:05] <thgilfodrol> when the client closes itself, it should be displayed in the launcher
#919 [11:06] <Kirol> hmm
#920 [11:06] <Kirol> i'll try and get it
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#923 [11:08] <Kirol> Is it Game Output?
#924 [11:08] <thgilfodrol> could try that, yeah
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#926 [11:08] <Kirol> ok.
#927 [11:09] <Guest34562> i cant log into minecraft and when i do it says cant connect to minecraft.net normally i click on play offline but it says not downloaded.
#928 [11:09] <thgilfodrol> ??> Guest34562 launcher/relog
#929 [11:09] <Absol> Guest34562: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#930 [11:11] <Guest34562> no it still doesnt work
#931 [11:11] <Haylie> thank you so much! it worked! i took out nevermine because i know it takes up alot of space and it worked! im so happy thanks so much!
#932 [11:12] <thgilfodrol> ??> Guest34562 tools/hjt
#933 [11:12] <Absol> Guest34562: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#934 [11:12] <Absol> Guest34562: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#935 [11:12] <Kirol> Hey, i'm back. here is the "Game Output": http://paste.ubuntu.com/23609100/
#936 [11:12] <thgilfodrol> Kirol: the crash report window should look something like this: http://thgil.ganks.me/jpmLH1jg.jpg
#937 [11:14] <Kirol> Does the game auto-close? Because I have to close it when it freezes.
#938 [11:14] <thgilfodrol> yeah, the game should close itself, and the launcher will show you the crash report
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#940 [11:15] <Kirol> well. I'm not sure what to do then.
#941 [11:15] <Kirol> i can give you the "Event Viewer" crash log
#942 [11:16] <Kirol> not sure that would work though
#943 [11:16] <thgilfodrol> eh, I don't think that'll have information on the minecraft freeze
#944 [11:16] <thgilfodrol> when did this start happening?
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#949 [11:17] <taklakral> hi
#950 [11:17] <thgilfodrol> taklakral, hello
#951 [11:17] <taklakral> the minecraft expensive
#952 [11:17] <Kirol> My minecraft used to work on my old laptop, but now I have upgraded to a new PC it has stopped working.
#953 [11:18] <thgilfodrol> Kirol: has it ever worked?
#954 [11:18] <taklakral> In Turkey, we can not get the game we like very much under these conditions
#955 [11:19] <thgilfodrol> taklakral: sorry, what do you mean?
#956 [11:19] <Kirol> It worked on my old Laptop, and it sometimes loads the world, but after about 15 seconds it freezes again.
#957 [11:19] <taklakral> I can't not buy the game
#958 [11:19] <taklakral> I can get it if it's cheap
#959 [11:20] <thgilfodrol> Kirol: sorry, to clarify- has it ever worked on the new computer?
#960 [11:20] <Kirol> No.
#961 [11:20] <thgilfodrol> taklakral: are you saying you can't purchase the game at the price it's sold at?
#962 [11:20] <Kirol> I have all the drivers tho.
#963 [11:20] <thgilfodrol> ??> Kirol win/dxdiag
#964 [11:20] <Absol> Kirol: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#965 [11:21] <taklakral> yes
#966 [11:22] <taklakral> 23.95 euro:87 Turkısh Lıra
#967 [11:22] <taklakral> expensıve
#968 [11:22] <thgilfodrol> taklakral: unfortunately, we can't do anything about lowering the price here- neither can mojang
#969 [11:22] <taklakral> link ?
#970 [11:22] <thgilfodrol> taklakral: your only option would be to save up to purchase the game
#971 [11:23] <taklakral> okey
#972 [11:23] <taklakral> Garbariusa abone olun
#973 [11:23] <Kirol> ok! got the log: http://paste.ubuntu.com/23609185/
#974 [11:25] <thgilfodrol> Kirol: does the issue still happen without optifine installed?
#975 [11:26] <Kirol> Yep.
#976 [11:26] <thgilfodrol> can you download and install the driver at https://downloadcenter.intel.com/download/26404 , just to rule out a driver issue?
#977 [11:26] <thgilfodrol> actually, before you do that
#978 [11:26] <thgilfodrol> can you send me the output of the hjt tool?
#979 [11:26] <thgilfodrol> ??> Kirol tools/hjt
#980 [11:26] <Absol> Kirol: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#981 [11:26] <Absol> Kirol: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#982 [11:27] <Kirol> ok.
#983 [11:29] <Kirol> Here is the hjt: http://paste.ubuntu.com/23609223/
#984 [11:30] <Kirol> should I still get the driver?
#985 [11:32] * AlexBerg [AlexBerg@notlogged] has joined #minecrafthelp
#986 [11:32] <AlexBerg> Hello?
#987 [11:32] <thgilfodrol> hello
#988 [11:32] <thgilfodrol> Kirol: one moment
#989 [11:33] <AlexBerg> You remember me?
#990 [11:33] <thgilfodrol> no, but my logs do
#991 [11:33] <thgilfodrol> AlexBerg: one moment
#992 [11:33] <AlexBerg> Okay
#993 [11:33] <AlexBerg> Well what ive done now is that ive done what you guys told me to. wait 3 hrs then reset pass then try log in. It Didnt work!
#994 [11:34] <thgilfodrol> ??> AlexBerg tools/hjt
#995 [11:34] <Absol> AlexBerg: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#996 [11:34] <Absol> AlexBerg: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#997 [11:34] <thgilfodrol> Kirol: in your task bar, look for the Kaspersky AntiVirus logo
#998 [11:34] <AlexBerg> Ive done that Absol..
#999 [11:34] <thgilfodrol> can you right click it, and click "Pause protection", and try minecraft again? perhaps it's flagging it as a false positive
#1000 [11:35] <thgilfodrol> AlexBerg: you didn't post the link here, as the instructions stated
#1001 [11:35] <AlexBerg> Okay
#1002 [11:35] <AlexBerg> Then i will do it now
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#1004 [11:36] <AlexBerg> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 18:42:13, on 10.12.2016 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.18525) Boot mode: Normal Running processes: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Users\Jan Petter\AppData\Local\Microsoft\BingSvc\BingSvc.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C:\Program Files (x86)\Clownfish\Clownfish.exe C:\Users\Jan
#1005 [11:36] <AlexBerg> Is it that?
#1006 [11:36] <thgilfodrol> ??> AlexBerg paste
#1007 [11:37] <Nieck> Hi
#1008 [11:37] <Absol> AlexBerg: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1009 [11:37] <thgilfodrol> Nieck: hi
#1010 [11:37] <Nieck> Somewone nl
#1011 [11:37] * Biel_Gui [Biel_Gui@notlogged] has joined #minecrafthelp
#1012 [11:37] <thgilfodrol> ??> Nieck lang/nl
#1013 [11:37] <Absol> Nieck: Wij spreken hier alleen Engels. U kunt echter, indien u dat wenst, het proberen met behulp van een vertaler, zoals https://translate.google.com/#nl/en
#1014 [11:38] <Nieck> @Greybot hi
#1015 [11:38] <Nieck> Ok
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#1017 [11:40] <AlexBerg> thgilfodrol?
#1018 [11:40] <AlexBerg> How do i paste it into here?
#1019 [11:40] <thgilfodrol> AlexBerg: paste the log into the box as per the instructions Absol wrote
#1020 [11:40] <thgilfodrol> and link me the url it sends you
#1021 [11:41] <AlexBerg> Well thgilfodrol ive pmed u
#1022 [11:42] <thgilfodrol> AlexBerg: yes, but just talk in this channel- there's no need to PM me
#1023 [11:42] <AlexBerg> okay
#1024 [11:42] <AlexBerg> http://paste.ubuntu.com/23609274/
#1025 [11:42] <thgilfodrol> ??> AlexBerg info/mcleaks
#1026 [11:42] <Absol> AlexBerg: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1027 [11:42] <Absol> AlexBerg: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1028 [11:42] <thgilfodrol> ??> AlexBerg win/hosts/edit
#1029 [11:42] <Absol> AlexBerg: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1030 [11:42] <Absol> AlexBerg: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1031 [11:45] <AlexBerg> Ye
#1032 [11:45] <AlexBerg> Done it
#1033 [11:45] <thgilfodrol> now try minecraft again
#1034 [11:45] <AlexBerg> Okay
#1035 [11:46] <AlexBerg> Didint work
#1036 [11:46] <AlexBerg> Well
#1037 [11:46] <AlexBerg> So what do i have to do, to get mcleaks of my computer?
#1038 [11:46] <thgilfodrol> yes
#1039 [11:46] <thgilfodrol> remove the tool first, before editing the file
#1040 [11:49] <AlexBerg> Now?
#1041 [11:49] <thgilfodrol> try mc again
#1042 [11:50] <AlexBerg> Its jsut timing out
#1043 [11:50] <AlexBerg> The conection is timing out
#1044 [11:50] <thgilfodrol> the connection to what?
#1045 [11:51] <AlexBerg> When i try to log in on MC
#1046 [11:52] <AlexBerg> "SocketTimeoutException:connect timed out
#1047 [11:52] <AlexBerg> Thats what it says
#1048 [11:52] <AlexBerg> "Sorry but we couldnt connect to our server"
#1049 [11:52] <thgilfodrol> have you removed the lines from your hosts file?
#1050 [11:52] <AlexBerg> What you mean?
#1051 [11:53] <thgilfodrol> after you opened your hosts file in notepad, did you delete the lines containing mojang and save it?
#1052 [11:53] <AlexBerg> Ye ive donbe it
#1053 [11:53] <AlexBerg> No
#1054 [11:53] <thgilfodrol> is it yes or no?
#1055 [11:54] <AlexBerg> Ive done it now
#1056 [11:54] <AlexBerg> Okay i got logged in now
#1057 [11:54] <AlexBerg> But it says i can only play"Demo" xD
#1058 [11:54] <thgilfodrol> it's a simple matter of reading all the instructions
#1059 [11:55] <thgilfodrol> ??> AlexBerg account/bug/demo
#1060 [11:55] <Absol> AlexBerg: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1061 [11:55] <GreyVulpine> Question is, have you actually purchased minecraft?
#1062 [11:56] <AlexBerg> Yes
#1063 [11:56] <AlexBerg> I did about 3 years ago
#1064 [11:56] <AlexBerg> My first name wich i purchased on was kroken7
#1065 [11:57] <AlexBerg> Ive cnaged it multiple times
#1066 [11:57] <AlexBerg> So now it should be eiw3
#1067 [11:57] <Kirol> Um... are you guys still looking at my thing or nah
#1068 [11:57] <AlexBerg> Kirol
#1069 [11:57] <AlexBerg> You have to do it all by urself..
#1070 [11:57] <thgilfodrol> Kirol: did you try disabling kaspersky, and trying again?
#1071 [11:58] <AlexBerg> Thgilfodrol?
#1072 [11:58] <Kirol> will do.
#1073 [11:58] <AlexBerg> The accoutn was bought on my dads mail
#1074 [11:58] <AlexBerg> Should i try log in with his mail?
#1075 [11:58] <thgilfodrol> if that's the email the account is tied to, yes
#1076 [12:00] <AlexBerg> Well
#1077 [12:00] <AlexBerg> I did that
#1078 [12:00] <AlexBerg> And i got to the Demo thing..
#1079 [12:00] <AlexBerg> So what do i have to do now?
#1080 [12:01] <thgilfodrol> AlexBerg: try logging out of your launcher and logging in again
#1081 [12:01] <Kirol> Yeah, After disabling kaspersky it still crashes
#1082 [12:02] <AlexBerg> Still Demo
#1083 [12:02] <thgilfodrol> AlexBerg: contact mojang with your transaction id
#1084 [12:02] <thgilfodrol> ??> AlexBerg account/send-email
#1085 [12:02] <Absol> AlexBerg: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1086 [12:02] <Absol> AlexBerg: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1087 [12:03] <thgilfodrol> ??> AlexBerg account/trans-id
#1088 [12:03] <Absol> AlexBerg: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1089 [12:03] <thgilfodrol> Kirol: see if the following instructions apply to you
#1090 [12:03] <thgilfodrol> ??> Kirol av/kaspersky
#1091 [12:03] <Absol> Kirol: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1092 [12:03] <thgilfodrol> on second thought, the above instructions probably aren't applicable
#1093 [12:04] <thgilfodrol> I'm not sure what could be causing your game to hang upon joining, could you try reinstalling the game?
#1094 [12:04] <thgilfodrol> ??> Kirol win/reinst
#1095 [12:04] <Absol> Kirol: You may need to reinstall the locally installed files that Minecraft puts into place.
#1096 [12:04] <Absol> Kirol: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#1098 [12:07] <AlexBerg> Thgilfodrol?
#1099 [12:07] <thgilfodrol> yes?
#1100 [12:07] <AlexBerg> I cant get this to work
#1101 [12:08] <AlexBerg> Im trying to get the Id
#1102 [12:08] <AlexBerg> But i dont ahve a clue what to do
#1103 [12:08] <AlexBerg> Not the best in English
#1104 [12:08] <thgilfodrol> have you looked at the instructions Absol linked for finding the transaction id?
#1105 [12:08] <AlexBerg> Ye
#1106 [12:08] <AlexBerg> I dont understand
#1107 [12:08] <thgilfodrol> what part are you stuck on?
#1108 [12:09] <AlexBerg> My dad doesnt remember on what thing (Card,paypal) He doesnt know what he payed on?
#1109 [12:09] <AlexBerg> !*
#1110 [12:10] * supertiger [supertiger@notlogged] has joined #minecrafthelp
#1111 [12:10] <thgilfodrol> the financial institution and paypal should have a search function for payments
#1112 [12:10] <thgilfodrol> the financial institution and paypal should have a search function for payments
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#1114 [12:10] <AlexBerg> Im just gona give up
#1115 [12:10] <AlexBerg> ...
#1116 [12:11] <AlexBerg> I guess i need to buy a new account
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#1120 [12:12] <Kirol> Much better! Thank you thgilfodrol!
#1121 [12:12] <thgilfodrol> did reinstalling work?
#1122 [12:12] <Kirol> Yup!
#1123 [12:12] * supertiger [supertiger@notlogged] has joined #minecrafthelp
#1124 [12:12] <Kirol> i'll come back if I have any other problems
#1125 [12:12] <thgilfodrol> that's awesome, glad we found the issue
#1126 [12:12] <jaybug> i have forgot my email address to sign in
#1127 [12:12] <Kirol> Thanks
#1128 [12:12] * Kirol [Kirol@notlogged] has quit. (Quit: Web client closed)
#1129 [12:13] <supertiger> minecraft keeps crashing
#1130 [12:13] <thgilfodrol> ??> supertiger launcher/crash-log
#1131 [12:13] <Absol> supertiger: We need to see your crash log, which appears after a crash.
#1132 [12:13] <Absol> supertiger: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1133 [12:13] <thgilfodrol> ??> jaybug reset-email
#1134 [12:13] <supertiger> ok
#1135 [12:13] <thgilfodrol> ??> jaybug account/reset-email
#1136 [12:13] <Absol> jaybug: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#1137 [12:13] <jaybug> thank you
#1138 [12:15] <supertiger> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x27674a77, pid=2248, tid=4040 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) # Problematic frame: # C [ig4icd32.dll+0x104a77] # # Failed to write core dump. Minidumps are not enabled by default on client versions of Win
#1139 [12:15] <thgilfodrol> ??> supertiger paste
#1140 [12:15] <Absol> supertiger: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1141 [12:15] <thgilfodrol> ??> supertiger win/dxdiag
#1142 [12:15] <Absol> supertiger: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1143 [12:16] * Thisguy_|Zzz is now known as Thisguy_
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#1145 [12:18] * sw [sw@notlogged] has joined #minecrafthelp
#1146 [12:18] <sw> hello
#1147 [12:18] <thgilfodrol> hello
#1148 [12:18] <sw> help java.lang.NullPointerException: group
#1149 [12:19] <thgilfodrol> ??> sw tools/hjt
#1150 [12:19] <Absol> sw: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1151 [12:19] <Absol> sw: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1152 [12:19] <sw> thanks
#1153 [12:21] <AlexBerg> Thgilfodrol?
#1154 [12:21] <thgilfodrol> yes?
#1155 [12:21] <AlexBerg> Im on paypal acc now
#1156 [12:21] <AlexBerg> Nothing there..
#1157 [12:22] <AlexBerg> That means it was bought on credit card..
#1158 [12:22] <thgilfodrol> probably
#1159 [12:22] <AlexBerg> How to i get that ID now then?
#1160 [12:22] <AlexBerg> How do i get into the purchase thigns for the card?
#1161 [12:23] <sw> hey absol http://paste.ubuntu.com/23609484/
#1162 [12:23] <sw> Is it OK?
#1163 [12:25] <thgilfodrol> sw: I should have asked, the message pops up when minecraft crashes, right?
#1164 [12:25] <sw> no
#1165 [12:25] <sw> I can not enter servers
#1166 [12:26] <thgilfodrol> and that message comes up inside the game?
#1167 [12:26] <sw> I was entering yesterday
#1168 [12:26] <sw> yeap
#1169 [12:27] <supertiger> is not helping
#1170 [12:27] <thgilfodrol> sw: did you install any mods?
#1171 [12:28] <thgilfodrol> supertiger: it's not meant to help you, it's meant to tell me your hardware
#1172 [12:28] <sw> kodumun şeyini bilen yokmu
#1173 [12:28] <AlexBerg> Thgilfodrol you didnt answer me..
#1174 [12:28] <supertiger> is good thing?
#1175 [12:29] <thgilfodrol> AlexBerg: I don't know about your credit card setup
#1176 [12:29] <AlexBerg> How and where do i find the ID on a credit card?
#1177 [12:29] <AlexBerg> Do you know where i can find it? i have a visa card
#1178 [12:29] <mattym> AlexBerg, Read the other information on the page Absol linked you.
#1179 [12:29] <AlexBerg> Omg
#1180 [12:29] <AlexBerg> Im done
#1181 [12:29] <AlexBerg> Fuck this
#1182 [12:29] <Absol> AlexBerg: Please keep it civil
#1183 [12:31] <mattym> AlexBerg, We give people that link, cause it has all the steps. If you read through it, it should tell you what you can do if anything to recover it.
#1184 [12:31] <sw> kodumun çocukları
#1185 [12:31] <sw> bi yardımcı olamadınız
#1186 [12:31] <sw> absol seninde amına koyayım
#1187 [12:32] <mattym> ??> sw av/adwcleaner
#1188 [12:32] <Absol> sw: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1189 [12:32] <Absol> sw: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1190 [12:32] <mattym> sw, Follow the instructions Absol wrote
#1191 [12:32] <supertiger> kicks me out on minecraft servers then says: # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x27674a77, pid=2248, tid=4040 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) # Problematic frame: # C [ig4icd32.dll+0x104a77] # # Failed to write core dump. Minidumps are not
#1192 [12:32] <mattym> supertiger, Stop
#1193 [12:32] <mattym> supertiger, Follow the directions you were given
#1194 [12:32] <mattym> ??> supertiger win/dxdiag
#1195 [12:32] <Absol> supertiger: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1196 [12:32] <supertiger> I DID
#1197 [12:33] <mattym> supertiger, We dont have the link those instructions tell you to provide us with, so you havent finished the instructions
#1198 [12:33] * AlexBerg [AlexBerg@notlogged] has quit. (Ping timeout: 195 seconds)
#1199 [12:35] <supertiger> IDK LAST STEP
#1200 [12:36] <supertiger> *sigh*
#1201 [12:36] <mattym> supertiger, Like I just said
#1202 [12:36] <mattym> supertiger, Get us the link to the page it has you create
#1203 [12:37] <supertiger> http://paste.ubuntu.com/23609474/
#1204 [12:37] <supertiger> sorry
#1205 [12:37] <mattym> supertiger, And can you also get the crash log from minecraft in the same type of link
#1206 [12:38] <supertiger> # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x27674a77, pid=2248, tid=4040 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) # Problematic frame: # C [ig4icd32.dll+0x104a77] # # Failed to write core dump. Minidumps are not enabled by default on client versions of Windo
#1207 [12:38] <mattym> supertiger, I said through the same paste site
#1208 [12:39] <supertiger> i cant find it
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#1210 [12:40] * Orest [Orest@notlogged] has quit. (Client Quit)
#1211 [12:40] <mattym> supertiger, Just like you did with the other report, put the crash onto paste.ubuntu.com and get us the link to it, just like the instructions you were given in the first place told you to do.
#1212 [12:41] * NeusbeerOMG_YT [NeusbeerOMG_YT@notlogged] has joined #minecrafthelp
#1213 [12:41] <supertiger> http://paste.ubuntu.com/23609566/
#1214 [12:42] <mattym> supertiger, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1215 [12:43] <supertiger> k
#1216 [12:43] <supertiger> done
#1217 [12:44] <supertiger> end?
#1218 [12:44] <mattym> supertiger, See if the game work
#1219 [12:45] * NeusbeerOMG_YT [NeusbeerOMG_YT@notlogged] has quit. (Ping timeout: 195 seconds)
#1220 [12:46] <supertiger> it work
#1221 [12:46] <supertiger> thx
#1222 [12:46] <supertiger> what are VBO's
#1223 [12:47] <mattym> supertiger, Something your computer doesnt support
#1224 [12:47] <supertiger> ok bye
#1225 [12:49] * davizack [davizack@notlogged] has joined #minecrafthelp
#1226 [12:51] * joeloYOUTUBE [joeloYOUTUBE@notlogged] has joined #minecrafthelp
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#1229 [12:56] * minecrafthelp446 [minecrafthelp446@notlogged] has joined #minecrafthelp
#1230 [12:56] <minecrafthelp446> How to get cape
#1231 [12:56] <MZampieri> boa tarde
#1232 [12:56] <mattym> minecrafthelp446, Go to Minecon.
#1233 [12:56] <minecrafthelp446> Then what
#1234 [12:56] <mattym> minecrafthelp446, Then you get one. No other way.
#1235 [12:56] * MZampieri [MZampieri@notlogged] has quit. (Client Quit)
#1236 [12:56] <minecrafthelp446> I gotta buy it?
#1237 [12:57] <mattym> minecrafthelp446, You need to purchase a ticket for, and attend the next Minecon.
#1238 [12:57] <minecrafthelp446> Ob no
#1239 [12:57] <minecrafthelp446> OK
#1240 [12:57] <minecrafthelp446> THX
#1241 [12:59] * MagicMaster125 [MagicMaster125@notlogged] has joined #minecrafthelp
#1242 [12:59] <Orest> wasist das
#1243 [12:59] <Orest> HE???
#1244 [13:00] <Orest> Help me
#1245 [13:00] <MagicMaster125> I can not see anyones skin exept my own. I have tried multiple lan and other servers, as well as tried to spawn in heads. how can I fix this?
#1246 [13:01] <mattym> ??> MagicMaster125 tools/hjt
#1247 [13:01] <Absol> MagicMaster125: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1248 [13:01] <Absol> MagicMaster125: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1249 [13:01] <MagicMaster125> one moment
#1250 [13:01] <mattym> MagicMaster125, Take your time.
#1251 [13:02] <MagicMaster125> do you mean run HijackLink?
#1252 [13:02] * joeloYOUTUBE [joeloYOUTUBE@notlogged] has quit. (Ping timeout: 195 seconds)
#1253 [13:02] <mattym> MagicMaster125, Yes
#1254 [13:05] <MagicMaster125> http://paste.ubuntu.com/23609654/
#1255 [13:05] <MagicMaster125> Is that what you needed?
#1256 [13:06] <mattym> MagicMaster125, Yeah one moment.
#1257 [13:06] <MagicMaster125> of course, take your time
#1258 [13:07] * PushDima [PushDima@notlogged] has joined #minecrafthelp
#1259 [13:08] <PushDima> How to create your own sever
#1260 [13:08] <mattym> MagicMaster125, Are you on your home network, or a school/work/public connection?
#1261 [13:08] <mattym> ??> PushDima mp/server-setup
#1262 [13:08] <Absol> PushDima: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1263 [13:08] <PushDima> thanks
#1264 [13:08] <MagicMaster125> I am on my home network
#1265 [13:08] * Orest [Orest@notlogged] has quit. (Quit: Web client closed)
#1266 [13:09] <MagicMaster125> it has been doing this from 1.8, i was told it would fix in 1.9, but we are at 1.11 and they are still not working
#1267 [13:09] * PushDima [PushDima@notlogged] has quit. (Client Quit)
#1268 [13:09] <mattym> MagicMaster125, Its usually something outside of minecraft causing the issue
#1269 [13:10] * Tito [Tito@notlogged] has joined #minecrafthelp
#1270 [13:10] <mattym> MagicMaster125, I see youve removed some McAfee stuff at one point, did you have or install any other antivirus programs?
#1271 [13:10] <MagicMaster125> I have PCcleaner on here, would that set it off
#1272 [13:10] <Tito> no not recently
#1273 [13:11] <mattym> MagicMaster125, No, thats more of a cleanup program than antivirus
#1274 [13:11] <mattym> ??> MagicMaster125 av/adwcleaner
#1275 [13:11] <Absol> MagicMaster125: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1276 [13:11] <Absol> MagicMaster125: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1277 [13:11] <mattym> MagicMaster125, Download and run the one Absol linked.
#1278 [13:11] <mattym> MagicMaster125, After the restart, check to see if you can see skins/heads
#1279 [13:12] <MagicMaster125> OK, will it put me on the same server or will I end up talking to someone else?
#1280 [13:12] <mattym> MagicMaster125, Same
#1281 [13:12] * mau5leine [mau5leine@notlogged] has joined #minecrafthelp
#1282 [13:12] <pie_flavor> MagicMaster125: It's public chat, you'll always be in the same place.
#1283 [13:13] <Tito> Hi I had a power outage last night and the world i was in stopped showing up in my Worlds list
#1284 [13:13] <mau5leine> I forgot my E-mail that I used around 2010 to make my minecraft account, now i want to migrate but when i use the forgot password feature none of my emails get a mail from mojang or whatever, someone that knows what i could do? I have my username and password but cant log into minecraft.net with it
#1285 [13:13] <pie_flavor> Tito: Oh, that's not good.
#1286 [13:14] <mattym> ??> mau5leine account/send-email
#1287 [13:14] <Absol> mau5leine: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1288 [13:14] <Absol> mau5leine: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1289 [13:14] <mattym> mau5leine, You will need to follow the instructions Absol wrote to you
#1290 [13:14] <pie_flavor> Tito: Do you know how to get to your .minecraft folder?
#1291 [13:15] <Tito> pie_flavor: yes
#1292 [13:15] <pie_flavor> Tito: Do you know how to get to your .minecraft folder?
#1293 [13:15] <pie_flavor> woops
#1294 [13:15] <pie_flavor> pressed up by accident
#1295 [13:15] <pie_flavor> Tito: Please go to the 'saves' folder, and open the folder with the same name as your world.
#1296 [13:16] <Tito> ok
#1297 [13:16] <pie_flavor> Tito: Is there a file named level or level.dat?
#1298 [13:17] <pie_flavor> and perhaps files named level.dat_old and level.dat_mcr?
#1299 [13:17] * mau5leine [mau5leine@notlogged] has quit. (Ping timeout: 195 seconds)
#1300 [13:18] <Tito> yes i see them except level.dat_mcr
#1301 [13:18] <pie_flavor> hmm
#1302 [13:18] <pie_flavor> level.dat is what makes the game recognize it
#1303 [13:18] <pie_flavor> idk what would cause it to not have the world show up
#1304 [13:18] <pie_flavor> Tito: Do you know how to use Google Drive?
#1305 [13:19] <Tito> yeah
#1306 [13:19] <mattym> The hard stop could have corrupted it, i would rename it, then rename level.dat_old and try starting it with the old one to see if it works.
#1307 [13:19] <pie_flavor> mattym: I'm going to check that.
#1308 [13:20] <pie_flavor> Tito: Could you please put the level.dat file on Google Drive, and put a link to it in chat?
#1309 [13:20] <mattym> No need for google drive tho, you can just rename the ones that exist.
#1310 [13:20] <pie_flavor> mattym: It can cause other errors down the line, and lose information.
#1311 [13:20] <pie_flavor> mattym: Best to know for sure first.
#1312 [13:20] <mattym> Not really. Its kinda the reason the files exist that way
#1313 [13:21] <pie_flavor> mattym: dat_old is an older format
#1314 [13:21] <pie_flavor> i.e. it doesn't have 1.10 things in it
#1315 [13:22] * MagicMaster125 [MagicMaster125@notlogged] has joined #minecrafthelp
#1316 [13:22] <mattym> If anything it should force it to 'update' the world to the latest version.
#1317 [13:22] <MagicMaster125> hello again
#1318 [13:22] <pie_flavor> mattym: Yeah, but information will be lost
#1319 [13:22] <pie_flavor> MagicMaster125: Yo, do skins work again?
#1320 [13:22] <pie_flavor> mattym: it's an old format, it doesn't encode some of the newer information
#1321 [13:23] <MagicMaster125> about to find out, minecraft is launching
#1322 [13:23] <MagicMaster125> yes! thank you so much
#1323 [13:24] <Tito> https://drive.google.com/open?id=0B671j9HsF4nZdWpxMWItbjh0WDg here is the level.dat
#1324 [13:25] <pie_flavor> yep looks to be corrupted
#1325 [13:25] <pie_flavor> also, mattym, dat_old is older than dat_mcr
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#1327 [13:25] * moises [moises@notlogged] has quit. (Client Quit)
#1328 [13:26] <pie_flavor> i'm going to open it in a hex editor, see if i can salvage anything
#1329 [13:26] <mattym> Yeah, so the map was made a while ago, but the game will still convert it to the latest, the map would have had to be converted at some point
#1330 [13:26] <Tito> thank you
#1331 [13:26] <pie_flavor> nothing there
#1332 [13:26] <mattym> It wont loose any info more than it would have already
#1333 [13:26] <pie_flavor> it's just a bunch of zeroesa
#1334 [13:27] <pie_flavor> Tito: Ok. Rename the level.dat file to corrupted.dat or something like that
#1335 [13:27] <pie_flavor> doesn't matter what, just make the game not recognize it
#1336 [13:27] <mattym> before that
#1337 [13:27] <pie_flavor> and then rename the level.dat_mcr file to level.dat
#1338 [13:27] <mattym> make an extra copy of the world folder
#1339 [13:27] <pie_flavor> oh yeah
#1340 [13:27] <pie_flavor> copy the world folder and put it somewhere safe
#1341 [13:28] <pie_flavor> then rename the thigns
#1342 [13:28] <Tito> yeah i have a copy already
#1343 [13:28] <Tito> there is no level.dat_mcr in my folder
#1344 [13:28] <pie_flavor> Tito: oh that's not good
#1345 [13:28] <pie_flavor> Tito: Ok, then rename level.dat_old to level.dat then
#1346 [13:29] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1347 [13:29] <Tito> ok
#1348 [13:30] <pie_flavor> It'll ask you if you want to change the file extension, click yes
#1349 [13:30] <pie_flavor> Then try Minecraft again.
#1350 [13:31] * person [person@notlogged] has joined #minecrafthelp
#1351 [13:31] * Dil [Dil@notlogged] has joined #minecrafthelp
#1352 [13:31] <Tito> Yes!!! it worked !
#1353 [13:31] <person> My Minecraft wont startt anymore,It keeps crahsing
#1354 [13:31] <Tito> Thanks so much you guys are awesome!
#1355 [13:31] <pie_flavor> ??> person launcher/crash-log
#1356 [13:31] <Absol> person: We need to see your crash log, which appears after a crash.
#1357 [13:31] <Absol> person: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1358 [13:31] <pie_flavor> Tito: You're welcome. :3
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#1360 [13:35] * person [person@notlogged] has quit. (Ping timeout: 195 seconds)
#1361 [13:36] * Trailoftnt [Trailoftnt@notlogged] has joined #minecrafthelp
#1362 [13:38] <Trailoftnt> I have an issue, when I log into minecraft and play for around 10-15 minutes minecraft suddenly freezes, so I exit full screen and the screen becomes completely white, leaving me the only choice but to X out.
#1363 [13:39] <pie_flavor> Trailoftnt: Could you force a crash please? When you enter the game, hold F3+C for about ten seconds.
#1364 [13:39] <pie_flavor> Trailoftnt: Then put the log on paste.ubuntu.com and put the link in chat.
#1365 [13:39] <Trailoftnt> Okay one minute
#1366 [13:42] <Trailoftnt> http://paste.ubuntu.com/23609830/
#1367 [13:43] <pie_flavor> hmm
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#1369 [13:43] * person [person@notlogged] has joined #minecrafthelp
#1370 [13:43] <Trailoftnt> I don't know if this would help but my sister plays an online game called Roblox and that does the exact same thing...
#1371 [13:44] <pie_flavor> Trailoftnt: I don't _think_ that's relevant?
#1372 [13:44] <pie_flavor> I don't know.
#1373 [13:44] <person> why does my minecraft keep crashing??
#1374 [13:44] <pie_flavor> person: Good question.
#1375 [13:44] <pie_flavor> ??> person launcher/crash-log
#1376 [13:44] <Absol> person: We need to see your crash log, which appears after a crash.
#1377 [13:44] <Absol> person: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1378 [13:44] <pie_flavor> Trailoftnt: Do you know how to make the launcher stay open?
#1379 [13:45] <Trailoftnt> No, I dont assume you mean just not Xing out... so no
#1380 [13:45] <pie_flavor> ??> Trailoftnt launcher/open
#1381 [13:45] <Absol> Trailoftnt: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1382 [13:46] <Trailoftnt> Okay thanks
#1383 [13:46] <pie_flavor> Trailoftnt: Once you've done that, play until you get the broken game.
#1384 [13:46] <person> http://paste.ubuntu.com/23609853/
#1385 [13:46] <Trailoftnt> Okay it might take a second
#1386 [13:46] * zlig03 [zlig03@notlogged] has joined #minecrafthelp
#1387 [13:46] <pie_flavor> Trailoftnt: At that point, we'll need the launcher log.
#1388 [13:46] <Trailoftnt> Okay
#1389 [13:46] <pie_flavor> Trailoftnt: Come back here when the game has turned white (and don't do anything else).
#1390 [13:47] * sabrinagar [sabrinagar@notlogged] has quit. (Ping timeout: 195 seconds)
#1391 [13:47] <Trailoftnt> Okay
#1392 [13:47] <pie_flavor> person: That is not a crash report.
#1393 [13:47] <pie_flavor> person: That is a tiny fragment of a launcher log.
#1394 [13:48] * minecrafthelp446 [minecrafthelp446@notlogged] has quit. (Ping timeout: 195 seconds)
#1395 [13:48] <zlig03> Hello, i have a pc and am using a external screen and everytime i go into mc my pc tells me to update my drivers, ive been through this yesterday, her is my report http://paste.ubuntu.com/23609854/
#1396 [13:49] <pie_flavor> zlig03: And the result was that you should not have the external screen plugged in via USB.
#1397 [13:49] <zlig03> why is that, and hi again
#1398 [13:49] <pie_flavor> Either connect it using a regular method such as HDMI, or don't use it when playing minecraft.
#1399 [13:50] <pie_flavor> That's because your computer seems to recognize the USB screen as its display driver, and therefore can't use the Intel one.
#1400 [13:50] <zlig03> but i have had this for 1 yr and never had this problem
#1401 [13:51] <pie_flavor> zlig03: Does your computer have an HDMI port
#1402 [13:51] * Mrflappyfins [Mrflappyfins@notlogged] has joined #minecrafthelp
#1403 [13:51] <Mrflappyfins> I need help logging in to minecraft
#1404 [13:51] <pie_flavor> Mrflappyfins: How so?
#1405 [13:51] * person [person@notlogged] has quit. (Ping timeout: 195 seconds)
#1406 [13:51] <zlig03> yes but that isnt the plug the external screen has im using a adapter to use usb
#1407 [13:52] <pie_flavor> zlig03: What does it adapt?
#1408 [13:52] <Mrflappyfins> I know my password and username, but it keeps saying that they're wrong
#1409 [13:52] <Mrflappyfins> or that they don't exist
#1410 [13:52] <pie_flavor> zlig03: DVI?
#1411 [13:52] <pie_flavor> ??> Mrflappyfins login/throttle
#1412 [13:52] <Absol> Mrflappyfins: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1413 [13:52] <Absol> Mrflappyfins: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1414 [13:52] <pie_flavor> zlig03: Whatever it is, you need to get an adapter to HDMI rather than USB.
#1415 [13:52] <Mrflappyfins> thank you
#1416 [13:53] <pie_flavor> zlig03: If it's plugged in via USB, your computer recognizes it as a device, and does miscellaneous things with it.
#1417 [13:53] <pie_flavor> zlig03: If it's plugged in via HDMI, your computer uses it for display/sound purposes ONLY.
#1418 [13:53] * Hkn [Hkn@notlogged] has joined #minecrafthelp
#1419 [13:53] * Tyler [Tyler@notlogged] has joined #minecrafthelp
#1420 [13:54] <Tyler> Hi. How do i make a server
#1421 [13:54] <Hkn> How can I find out my e-mail I registered my old minecraft acc with? I've tried all of my e-mails, but remember password and username
#1422 [13:54] <pie_flavor> ??> Tyler mp/server-setup
#1423 [13:54] <mattym> Hkn, You need to contact Mojang like you were told
#1424 [13:54] <Absol> Tyler: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1425 [13:54] <pie_flavor> Hkn: Changing your name doesn't change the result, mau5leine..
#1426 [13:54] <mattym> Hkn, If you never migrated your account, none of the methods to recover info will work for you, you need to contact Mojang
#1427 [13:55] <Hkn> Really? They don't have a phone number I can call either? I'll have to wait like 2-3 days for an e-mail?
#1428 [13:55] <pie_flavor> Hkn: They in fact do not have a phone number.
#1429 [13:55] <GreyVulpine> They have no phone number
#1430 [13:56] <pie_flavor> If there was a phone number, there would have to be a call center managing it.
#1431 [13:56] <Hkn> Thats kind of bad
#1432 [13:56] <Hkn> Oh well, cya.
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#1434 [13:56] * person [person@notlogged] has joined #minecrafthelp
#1435 [13:56] <person> why does my minecraft keep crashing??
#1436 [13:57] * Dalto [Dalto@notlogged] has joined #minecrafthelp
#1437 [13:57] <pie_flavor> person: please stop
#1438 [13:57] <pie_flavor> person: you have been asked several times now to provide a crash report
#1439 [13:57] <person> http://paste.ubuntu.com/23609897/
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#1441 [13:57] <pie_flavor> person: there we go, that's a reasonable crash report.
#1442 [13:57] <pie_flavor> person: looks like it was out of memory.
#1443 [13:58] <person> ok thx
#1444 [13:58] <pie_flavor> ??> person launcher/more-ram
#1445 [13:58] <Absol> person: A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/tutorials-and-faqs/1871637-tutorial-allocate-more-memory-for-minecraft
#1446 [14:00] <Dalto> Minecraft for Xbox 360 character was frozen could not move. After update game is stuck on utilizing server screen. It is totally unplayable. Brand new game just purchased.
#1447 [14:00] <pie_flavor> Dalto: We don't support the console edition, sorry. Contact Microsoft Support.
#1448 [14:01] <Dalto> What is happening here? Is it a server issue?
#1449 [14:01] <pie_flavor> Dalto: Read what i just said.
#1450 [14:01] <Dalto> Ok
#1451 [14:01] * doty164 [doty164@notlogged] has joined #minecrafthelp
#1452 [14:01] <doty164> hi
#1453 [14:02] * Dalto [Dalto@notlogged] has quit. (Quit: Web client closed)
#1454 [14:03] <doty164> um my skins arent working I've tried resetting files redownloading minecraft what do i do
#1455 [14:03] <Trailoftnt> I dont know how pie_flavor... but it seems to be fine all of a sudden, anyways I'll keep an eye out.. thank you.
#1456 [14:03] <pie_flavor> ??> doty164 tools/hjt
#1457 [14:03] <Absol> doty164: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1458 [14:03] <Absol> doty164: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1459 [14:04] <Trailoftnt> Never mind it's frozen
#1460 [14:04] <Trailoftnt> and the screen is black
#1461 [14:04] <pie_flavor> Trailoftnt: Ok. I need you to bring up the launcher now, it should still be open.
#1462 [14:04] <Trailoftnt> It is
#1463 [14:04] * Taxter [Taxter@notlogged] has joined #minecrafthelp
#1464 [14:04] <pie_flavor> ??> Trailoftnt launcher/log
#1465 [14:05] <Absol> Trailoftnt: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1466 [14:05] <Absol> Trailoftnt: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1467 [14:05] <doty164> its exe I'm on a mac
#1468 [14:05] <pie_flavor> ^ this, except it should be labeled Game Output.
#1469 [14:05] <pie_flavor> doty164: well that's interesting
#1470 [14:05] <Taxter> Why do it crash when i try to play with Forge?
#1471 [14:05] <Trailoftnt> Okay Absol
#1472 [14:05] <pie_flavor> ??> Taxter mods
#1473 [14:05] <Absol> Taxter: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1474 [14:05] <Absol> Taxter: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1475 [14:05] <pie_flavor> ??> Trailoftnt bot
#1476 [14:05] <Absol> Trailoftnt: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1477 [14:05] <Trailoftnt> Oh okay
#1478 [14:05] <pie_flavor> Trailoftnt: What I actually need is the Game Output.
#1479 [14:06] <Trailoftnt> Okay it's just a bunch of chat since it's a server that causes it, do you still need it?
#1480 [14:06] <pie_flavor> Trailoftnt: Yeah
#1481 [14:06] <pie_flavor> Both the game output and the launcher log, actually.
#1482 [14:06] <Taxter> Pie_flavor it's saying: ---- Minecraft Crash Report ---- WARNING: coremods are present: Contact their authors BEFORE contacting forge // Ooh. Shiny. Time: 10-12-16 21:04 Description: Initializing game java.lang.NoClassDefFoundError: bxf at java.lang.Class.getDeclaredFields0(Native Method) at java.lang.Class.privateGetDeclaredFields(Class.java:2575) at java.lang.Class.getField0(Class.java:2967) at java.lang.Class.getFiel
#1483 [14:06] <pie_flavor> put them in separate pastes
#1484 [14:06] <doty164> do what do i do
#1485 [14:07] <doty164> cuz skins are still derping
#1486 [14:07] <pie_flavor> ??> Taxter mods/!
#1487 [14:07] <Absol> Taxter: We do not support mods. Try using a search engine.
#1488 [14:07] <doty164> only steve and alex
#1489 [14:07] <Taxter> Omg
#1490 [14:07] * person [person@notlogged] has quit. (Quit: Web client closed)
#1491 [14:08] <Trailoftnt> Here you go https://paste.ubuntu.com/23609946/
#1492 [14:08] <Trailoftnt> launcher log also?
#1493 [14:08] <doty164> so does anyone know hot to fix skins its only steve and alex I've reset files and redownloaded minecraft plz help
#1494 [14:09] <mattym> doty164, Do you have an antivirus program installed on your Mac?
#1495 [14:09] <doty164> no
#1496 [14:09] <doty164> well i think
#1497 [14:09] <pie_flavor> Trailoftnt: Sure, I'd love that.
#1498 [14:09] <doty164> i dont know
#1499 [14:09] * ThatOneMark [ThatOneMark@notlogged] has joined #minecrafthelp
#1500 [14:09] <zlig03> pie flavor u still there
#1501 [14:09] * ThatOneMark [ThatOneMark@notlogged] has quit. (Client Quit)
#1502 [14:09] <Trailoftnt> https://paste.ubuntu.com/23609955/
#1503 [14:10] <pie_flavor> zlig03: yes
#1504 [14:10] <zlig03> is there any way for it to not use it as a diver
#1505 [14:10] <doty164> so now what?
#1506 [14:10] <pie_flavor> Trailoftnt: Hmm.
#1507 [14:10] * MatijaPilipovic12 [MatijaPilipovic12@notlogged] has joined #minecrafthelp
#1508 [14:10] <pie_flavor> Trailoftnt: Do you have a resource pack on?
#1509 [14:10] <mattym> doty164, You may want to come back at a time someone more familiar with Mac can help you, or check in the forums.
#1510 [14:11] <doty164> k
#1511 [14:11] <Trailoftnt> Yes it's a server resource pack
#1512 [14:11] * doty164 [doty164@notlogged] has quit. (Quit: Web client closed)
#1513 [14:11] <pie_flavor> Trailoftnt: Hmm.
#1514 [14:11] * MatijaPilipovic12 [MatijaPilipovic12@notlogged] has quit. (Client Quit)
#1515 [14:11] <pie_flavor> Trailoftnt: Do you know how to get into your .minecraft folder?
#1516 [14:11] <Trailoftnt> Yes
#1517 [14:11] <pie_flavor> Trailoftnt: All right. There are a few files you want to keep from there - the saves folder, the servers.dat file, and the options.txt file.
#1518 [14:12] <pie_flavor> Trailoftnt: I want you to go into the folder and delete everything else.
#1519 [14:12] <pie_flavor> Trailoftnt: After closing Minecraft, of course.
#1520 [14:12] <Trailoftnt> Okay so a reinstall.
#1521 [14:12] <pie_flavor> Trailoftnt: Basically.
#1522 [14:14] <Trailoftnt> Okay sould I open minecraft now?
#1523 [14:14] <Trailoftnt> should*
#1524 [14:14] <pie_flavor> Trailoftnt: yes.
#1525 [14:15] <zlig03> is there?
#1526 [14:15] <pie_flavor> zlig03: yes
#1527 [14:15] <pie_flavor> zlig03: oh i missed your message sorry
#1528 [14:15] <zlig03> oh its ok
#1529 [14:15] <pie_flavor> zlig03: the way that it can not use it as a driver
#1530 [14:16] <zlig03> yes
#1531 [14:16] <pie_flavor> zlig03: is if you plug it in via hdmi and not usb
#1532 [14:16] <zlig03> would i need a hdmi adapter?
#1533 [14:16] <pie_flavor> yes, if the screen doesn't have an hdmi port
#1534 [14:16] <Trailoftnt> I'm in should I enter the server and accept the resource pack?
#1535 [14:16] <pie_flavor> Trailoftnt: Yeah, go ahead.
#1536 [14:17] <pie_flavor> Trailoftnt: Just play normally. If it breaks again, come back here.
#1537 [14:17] <zlig03> hmm ok thanks i guess for now i will play without the screen
#1538 [14:17] <Trailoftnt> Okay
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#1546 [14:33] * doty164 [doty164@notlogged] has joined #minecrafthelp
#1547 [14:33] <doty164> hi im back
#1548 [14:33] <thgilfodrol> hi
#1549 [14:33] <pie_flavor> hi
#1550 [14:34] <pie_flavor> about 20 minutes later was not what was in mind
#1551 [14:34] <pie_flavor> more like a couple of hours
#1552 [14:34] <doty164> so does anyone here know a lot about macs for minecraft?
#1553 [14:34] <doty164> for me?
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#1555 [14:34] * doty164 [doty164@notlogged] has joined #minecrafthelp
#1556 [14:36] * Trailoftnt [Trailoftnt@notlogged] has quit. (Quit: Web client closed)
#1557 [14:37] <doty164> hi again
#1558 [14:37] * Ahmad [Ahmad@notlogged] has joined #minecrafthelp
#1559 [14:37] <pie_flavor> hi
#1560 [14:38] <pie_flavor> like i said
#1561 [14:38] <pie_flavor> try waiting a couple hours
#1562 [14:38] <doty164> k
#1563 [14:38] <Ahmad> مرحبا
#1564 [14:38] <Ahmad> Hi
#1565 [14:38] <pie_flavor> Ahmad: hi
#1566 [14:39] <Ahmad> With me Email for minecraft but with me not mine craft
#1567 [14:39] <pie_flavor> what
#1568 [14:40] <Ahmad> Are you speak arabic
#1569 [14:40] <pie_flavor> no
#1570 [14:40] <pie_flavor> nobody here does
#1571 [14:40] <Ahmad> I not good in speak English
#1572 [14:40] <pie_flavor> i am aware
#1573 [14:41] <Ahmad> What
#1574 [14:42] <Ahmad> hey guys
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#1576 [14:47] * Trailoftnt [Trailoftnt@notlogged] has joined #minecrafthelp
#1577 [14:48] <Trailoftnt> Pie_flavor if you happen to be there the issue continues
#1578 [14:48] <pie_flavor> hi
#1579 [14:48] <Trailoftnt> Hello
#1580 [14:48] <pie_flavor> i've got no bloody clue
#1581 [14:49] <pie_flavor> if you fully reinstalled the game
#1582 [14:49] <Trailoftnt> I don't even know anymore...
#1583 [14:49] <mattym> Based on the errors it was throwing, could be an issue with that servers pack
#1584 [14:49] <pie_flavor> maybe
#1585 [14:49] <Trailoftnt> Maybe it has to do with the computer
#1586 [14:50] <Trailoftnt> Same exact thing happens on other games so... it probably is
#1587 [14:50] <pie_flavor> actually if they viaversion it
#1588 [14:50] <pie_flavor> that could cause problems
#1589 [14:50] <pie_flavor> but idk
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#1592 [14:51] <Trailoftnt> This is extremely annoying
#1593 [14:51] <pie_flavor> graphics drivers, maybe?
#1594 [14:51] <Trailoftnt> Maybe shall I update them?
#1595 [14:51] <pie_flavor> sure
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#1598 [15:00] <Trailoftnt> They're all up to date
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#1600 [15:01] <Rikairchy> what error is it tossing?
#1601 [15:02] <pie_flavor> Rikairchy: no error
#1602 [15:02] <pie_flavor> screen goes white
#1603 [15:02] <Rikairchy> tf
#1604 [15:02] <pie_flavor> exactly
#1605 [15:02] <Rikairchy> checked a launcher dump?
#1606 [15:03] <mattym> Missing texture errors in game output
#1607 [15:03] <pie_flavor> ^
#1608 [15:03] <mattym> https://paste.ubuntu.com/23609946/
#1609 [15:03] <Rikairchy> custom texture packs?
#1610 [15:03] <Rikairchy> it's missing...a lot.
#1611 [15:03] <Rikairchy> we can fix this.
#1612 [15:04] <Rikairchy> but we're going to need a boat.
#1613 [15:04] * Jakbob [Jakbob@notlogged] has joined #minecrafthelp
#1614 [15:04] <Jakbob> Hi can i get some help
#1615 [15:04] <Rikairchy> preferably without an anchor already.
#1616 [15:04] <Rikairchy> this is #minecraftnohelping
#1617 [15:04] <Rikairchy> ofc you can't.
#1618 [15:04] <Trailoftnt> This issue has happened on a separate game, could be coincidental...
#1619 [15:04] <Rikairchy> Trailoftnt, what game?
#1620 [15:04] <pie_flavor> roblox
#1621 [15:04] <Trailoftnt> My sister reported it to me
#1622 [15:05] <Jakbob> Anyone there
#1623 [15:05] <Jakbob> i need some help
#1624 [15:05] <Rikairchy> ??> Jakbob ask
#1625 [15:05] <Absol> Jakbob: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1626 [15:05] <Absol> Jakbob: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1627 [15:06] <Rikairchy> dxdiag?
#1628 [15:06] <Jakbob> Oh hi absol
#1629 [15:06] <Rikairchy> ??> Jakbob bot
#1630 [15:06] <Absol> Jakbob: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1631 [15:06] <Jakbob> Rikairchy
#1632 [15:06] <Rikairchy> si
#1633 [15:07] <Trailoftnt> Could it be a general system issue?
#1634 [15:08] <Jakbob> Yesterday i got help and downloaded a geforce drive and deleted my .minecraft except save, Am i alowed to download Optifine or will it break the game again
#1635 [15:08] <Rikairchy> Trailoftnt, can you provide a Dxdiag report?
#1636 [15:08] <Rikairchy> ??> Jakbob mods
#1637 [15:08] <Absol> Jakbob: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1638 [15:08] <Absol> Jakbob: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1639 [15:08] <Trailoftnt> How?
#1640 [15:08] <Rikairchy> ??> Trailoftnt win/dxdiag
#1641 [15:08] <Absol> Trailoftnt: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1642 [15:09] <Jakbob> Rikairchy - When i launched the game up it crashed instantly
#1643 [15:09] <Rikairchy> ??> Jakbob launcher/log
#1644 [15:09] <Absol> Jakbob: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1645 [15:09] <Absol> Jakbob: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1646 [15:09] <Rikairchy> please do that after a crash.
#1647 [15:10] <Rikairchy> remember, after a crash.
#1648 [15:11] <Trailoftnt> I hope you speak computer :P https://paste.ubuntu.com/23610196/
#1649 [15:12] <Rikairchy> little bit.
#1650 [15:13] <Jakbob> No , Now its fixed i just want to know if i can download & install optifine
#1651 [15:13] <mattym> Trailoftnt, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496
#1652 [15:13] <mattym> Jakbob, Its up to you, if it causes an issue, we wont fix it.
#1653 [15:14] <Trailoftnt> Okay
#1654 [15:14] <Rikairchy> ...
#1655 [15:14] <Rikairchy> why not https://downloadcenter.intel.com/downloads/eula/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F26229%2Feng%2Fwin64_154028.4501.exe ?
#1656 [15:15] <mattym> Rikairchy, Cause intels pages are not in any way reliable
#1657 [15:15] <Rikairchy> ah
#1658 [15:16] <mattym> Rikairchy, Direct link usually breaks their code/script/format
#1659 [15:16] <Rikairchy> ah
#1660 [15:17] <Trailoftnt> Restart computer?
#1661 [15:17] <Trailoftnt> I'd assume so
#1662 [15:17] <Rikairchy> yerp
#1663 [15:18] <Trailoftnt> K thanks guys, this probably was out of your standard minecraft support, so thanks for going out of your way
#1664 [15:19] <mattym> Graphics drivers probably account for more than half of what this channel does actually
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#1671 [15:34] <Rikairchy> ikr
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#1679 [15:44] <byUnited> Guten Tag, ich habe ein Problem. Ich habe meine Minecraft-Account-Daten bzw. die E-Mail Adresse vergessen. Was kann ich nun tun?
#1680 [15:45] <mattym> ??> byUnited lang/de
#1681 [15:45] <Absol> byUnited: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1682 [15:45] * yukarin [yukarin@notlogged] has joined #minecrafthelp
#1683 [15:45] <byUnited> Hello, I have a problem. I forgot my Minecraft account data or the email address. What can I do now?
#1684 [15:46] <mattym> ??> byUnited account/forgot-email
#1685 [15:46] <Absol> byUnited: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1686 [15:46] <Guest93200> I'm trying to Minecraft 1.2.5 and it keeps crashing on that version. I seem to be able to run all other versions, including 1.11, but after I click play in the launcher, it switches screens and tells me it has crashed. Any thoughts?
#1687 [15:47] <mattym> Guest93200, For older versions, you will need to create a separate launcher profile, and edit it to use a different game directory
#1688 [15:47] * Vaporised [Vaporised@notlogged] has joined #minecrafthelp
#1689 [15:48] <Guest93200> Why can I play 1.3.1 just fine, but not 1.2.5. I was playing in that version just fine until a week ago. Then it stopped working.
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#1691 [15:49] <mattym> Guest93200, Because if you dont use different game directories for them, they will all try to use the same config file, and some versions will not work with config values from newer versions.
#1692 [15:50] <Guest93200> Ok. How do I create different launcher profile and where do I change game directories?
#1693 [15:50] <mattym> Guest93200, On the launcher, you can create a new profile, and edit it, there is a part that says Game Directory, you need to change it to another folder on your computer
#1694 [15:51] <mattym> Guest93200, That will keep a separate set of config and other files for that version.
#1695 [15:51] <mattym> Guest93200, And as long as you only use that version for that profile, it shouldnt have the same issue
#1696 [15:51] * Redbullz [Redbullz@notlogged] has joined #minecrafthelp
#1697 [15:52] <Redbullz> jemand da der mir helfen kann?
#1698 [15:52] <mattym> ??> Redbullz lang/de
#1699 [15:52] <Absol> Redbullz: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1700 [15:53] <Guest93200> That did it! Thank you, mattym!
#1701 [15:53] <Redbullz> Someone who can help me
#1702 [15:53] <mattym> Redbullz, Explain the problem you are having.
#1703 [15:54] <Redbullz> I have requested a new pw and now I have to answer the security questions but I do not know what to do
#1704 [15:54] * Onicorn [Onicorn@notlogged] has joined #minecrafthelp
#1705 [15:54] <Onicorn> Hello.
#1706 [15:55] <mattym> Redbullz, Did you get the password reset email?
#1707 [15:55] <Redbullz> yes
#1708 [15:55] <Onicorn> I'm receiving the following error while trying to login "please make sure that you are online and that minecraft is not blocked".
#1709 [15:55] <mattym> Redbullz, Do you not know the answers to your security questions?
#1710 [15:55] <mattym> ??> Onicorn tools/hjt
#1711 [15:55] <Absol> Onicorn: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1712 [15:55] <Absol> Onicorn: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1713 [15:55] <Vaporised> Hi, I have this issue on windows 10 where my minecraft will not launch. It works perfectly on windows 7 but not 10... i tried updating drivers there all up to date and dxdaig. i have been redirected to this place for some help.
#1714 [15:55] <mattym> Vaporised, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1715 [15:56] <Vaporised> Yes http://paste.ubuntu.com/23610347/
#1716 [15:56] <mattym> Vaporised, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1717 [15:56] <Vaporised> Oh ok thanks for the help.
#1718 [15:56] <Onicorn> "For some reason your system denied access to the Host File."
#1719 [15:56] <Onicorn> I keep getting this pop-up.
#1720 [15:57] <Redbullz> yes i dont know the answer
#1721 [15:57] <mattym> Onicorn, Thats normal
#1722 [15:57] <mattym> Onicorn, You should be able to click Ok and it will continue
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#1724 [15:57] <mattym> Redbullz, One moment
#1725 [15:57] <Redbullz> @mattym thx
#1726 [15:57] <Onicorn> Thanks. Here it is: http://paste.ubuntu.com/23610395/
#1727 [15:58] * Rohan [Rohan@notlogged] has joined #minecrafthelp
#1728 [15:58] <mattym> ??> Redbullz account/send-email
#1729 [15:58] <Absol> Redbullz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1730 [15:58] <Absol> Redbullz: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1731 [15:58] <mattym> Redbullz, You will need to do the instructions Absol wrote
#1732 [15:58] * Rohan [Rohan@notlogged] has quit. (Client Quit)
#1733 [15:58] <Redbullz> redbullz2008@hotmail.de
#1734 [15:58] * byUnited [byUnited@notlogged] has quit. (Quit: Web client closed)
#1735 [15:58] <mattym> Redbullz, Read the information Absol wrote
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#1737 [15:58] <mattym> ??> Onicorn info/mcleaks
#1738 [15:58] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1739 [15:58] <Absol> Onicorn: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1740 [15:58] <Absol> Onicorn: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1741 [15:59] <mattym> Onicorn, Do remove those lines from your hosts file you will need the following instructions from Absol
#1742 [15:59] <mattym> ??> Onicorn win/hosts/edit
#1743 [15:59] <Absol> Onicorn: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1744 [15:59] <Absol> Onicorn: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1745 [15:59] <Vaporised> Do you know how to somehow avoid these crashes?
#1746 [16:00] <mattym> Vaporised, Like I said, reinstall Windows 7 or use another computer, or buy a graphics card that will both support windows 10 and fit/work with the rest of your PC
#1747 [16:00] <Onicorn> Ok Matt, So I just delete those two entries.
#1748 [16:00] <mattym> Onicorn, Yes
#1749 [16:01] <Vaporised> thank you matt sorry for wasting time
#1750 [16:01] <Onicorn> The problem with McLeaks is that I haven't installed it.
#1751 [16:01] <Onicorn> I just opened it.
#1752 [16:01] <Redbullz> mattym you send me a mail?
#1753 [16:01] <mattym> Onicorn, Then delete the file for it
#1754 [16:01] <mattym> Redbullz, No, read the information Absol wrotes
#1755 [16:01] <mattym> ??> Redbullz account/send-email
#1756 [16:01] <Absol> Redbullz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1757 [16:01] <Absol> Redbullz: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1759 [16:02] <Onicorn> Alrite Matt, I'm just getting InvalidCredentials now :). I guess it did the trick.
#1760 [16:03] <Redbullz> ok now i have it
#1761 [16:03] <Redbullz> thx
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#1763 [16:05] <Onicorn> I still have it messed up :). Can't login on minecraft.net , the login username and pass box aren't showing..
#1764 [16:06] <Onicorn> Still getting invalidcredentials though I changed the password 2 min ago.
#1765 [16:06] <mattym> Onicorn, Did you remove the lines from the host file and save/close it?
#1766 [16:06] <Onicorn> Yup
#1767 [16:06] <mattym> Onicorn, And you get the password reset email?
#1768 [16:08] <Onicorn> Yep.
#1769 [16:08] <Onicorn> Did it agian.
#1770 [16:08] <mattym> Onicorn, Then you've managed to trigger the lockout.
#1771 [16:08] <mattym> ??> Onicorn login/throttle
#1772 [16:08] <Absol> Onicorn: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1773 [16:08] <Absol> Onicorn: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1774 [16:08] <Onicorn> I see!
#1775 [16:08] <Onicorn> Thanks a lot :).
#1776 [16:08] <Onicorn> You are awesome!
#1777 [16:09] <Onicorn> Have a great evening there.
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#1780 [16:10] <Vaporised> Hi Would These Drivers work on windows 8? http://paste.ubuntu.com/23610454/
#1781 [16:11] <mattym> Vaporised, No, thats why you were told 7
#1782 [16:11] <Vaporised> ok sorry
#1783 [16:11] * lewis [lewis@notlogged] has joined #minecrafthelp
#1784 [16:13] * TheAnimeGamer [TheAnimeGamer@notlogged] has joined #minecrafthelp
#1785 [16:13] <TheAnimeGamer> is it true that some computers cant handle Minecraft?
#1786 [16:13] * lewis [lewis@notlogged] has quit. (Client Quit)
#1787 [16:14] <mattym> TheAnimeGamer, Yes\
#1788 [16:14] <TheAnimeGamer> ugh
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#1799 [16:29] <update1_11> how do i upgrade my mc to 1.11
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#1803 [16:32] <lando> my minecraft when i hit play it loads but crashes and says openGL: No what does that mean?
#1804 [16:32] * MANUvargas [MANUvargas@notlogged] has joined #minecrafthelp
#1805 [16:32] <update1_11> anyone there?
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#1807 [16:34] * Zlig03 [Zlig03@notlogged] has joined #minecrafthelp
#1808 [16:34] <Zlig03> how do i update my mc to 1.11
#1809 [16:36] * MANUvargas [MANUvargas@notlogged] has quit. (Ping timeout: 195 seconds)
#1810 [16:37] <Chromaryu> ?? mc/change-version
#1811 [16:38] <Chromaryu> ??<< index
#1812 [16:38] <lando> my minecraft when i hit play it loads but crashes and says openGL: No what does that mean?
#1813 [16:38] <Chromaryu> ??> Zlig03 launcher/change-version
#1814 [16:38] <Absol> Zlig03: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1815 [16:39] <Chromaryu> ??> lando launcher/crash-log
#1816 [16:39] <Absol> lando: We need to see your crash log, which appears after a crash.
#1817 [16:39] <Absol> lando: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1818 [16:40] * lewis [lewis@notlogged] has joined #minecrafthelp
#1819 [16:41] <lewis> it says the games has crashed and it wont load when i click play, first time on pc minecraft so dont know what to do
#1820 [16:41] <Chromaryu> ??> lewis launcher/crash-log
#1821 [16:41] <Absol> lewis: We need to see your crash log, which appears after a crash.
#1822 [16:41] <Absol> lewis: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1825 [16:43] <lewis> http://paste.ubuntu.com/23610619/
#1826 [16:44] <Chromaryu> ??> lewis win/dxdiag
#1827 [16:44] <Absol> lewis: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1829 [16:44] <lando> http://paste.ubuntu.com/23610623/
#1830 [16:44] <Chromaryu> ??> lando win/dxdiag
#1831 [16:45] <Absol> lando: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1832 [16:45] <lando> ok
#1833 [16:48] <lando> what is that suppose to do
#1834 [16:49] <Chromaryu> lando: Post the link here when you've done
#1835 [16:49] <lewis> http://paste.ubuntu.com/23610651/
#1836 [16:49] <lando> http://paste.ubuntu.com/23610644/
#1837 [16:50] * hi [hi@notlogged] has joined #minecrafthelp
#1838 [16:51] <Chromaryu> lewis: lando: Your graphic card is not spported in windows 10, either of you want to downgrade to Windows 7/8, or Buy new graphic card (in Desktop), or Buy new PC
#1839 [16:52] * potatobob [potatobob@notlogged] has joined #minecrafthelp
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#1842 [16:52] <potatobob> Game ended with bad state (exit code -1073741819)
#1843 [16:52] <potatobob> how do i fix the bug???
#1844 [16:52] <hi> i keep trying to log in but the login says that my email or password is incorrect but the email is fine and i reset my password but it still doesn't work
#1845 [16:52] <potatobob> hi
#1846 [16:52] <potatobob> u should
#1847 [16:52] <potatobob> wait a few minutes
#1848 [16:52] <Chromaryu> Hm
#1849 [16:52] <potatobob> then try again
#1850 [16:52] <lando> http://paste.ubuntu.com/23610644/ please read my minecraft crashes
#1851 [16:52] <potatobob> or reset ur pswd
#1852 [16:52] <Chromaryu> I am here
#1853 [16:53] <Chromaryu> To help ya
#1854 [16:53] * Trailoftnt [Trailoftnt@notlogged] has joined #minecrafthelp
#1855 [16:53] <Chromaryu> ??> potatobob launcher/game-output
#1856 [16:53] <Absol> potatobob: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1857 [16:53] <Absol> potatobob: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1858 [16:53] <potatobob> @Chromaryu how do I fix this glitch??? <ERROR> Game ended with bad state (exit code -1073741819)
#1859 [16:53] <Chromaryu> lando: I already answered to you
#1860 [16:53] <Chromaryu> Please read Absol potatobob
#1861 [16:53] <lando> i had to reload
#1862 [16:53] <potatobob> ok thanks
#1863 [16:53] <lando> so i lost it sorry
#1864 [16:53] <Chromaryu> lando: Your graphic card is not spported in windows 10, either of you want to downgrade to Windows 7/8, or Buy new graphic card (in Desktop), or Buy new PC
#1865 [16:54] <lando> ok
#1866 [16:54] <lando> how would i downgrade?
#1867 [16:54] <Chromaryu> ??> win/downgrade
#1868 [16:54] <Chromaryu> ??> lando win/downgrade
#1869 [16:54] <Absol> lando: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1870 [16:55] <potatobob> Absol: http://paste.ubuntu.com/23610670/
#1871 [16:56] <Chromaryu> ??> potatobob bot
#1872 [16:56] <Absol> potatobob: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1873 [16:56] <potatobob> what
#1874 [16:56] <potatobob> oh chromaryu
#1875 [16:56] <potatobob> http://paste.ubuntu.com/23610670/
#1876 [16:56] * lewis [lewis@notlogged] has quit. (Ping timeout: 195 seconds)
#1877 [16:56] <Chromaryu> potatobob: does it happen with vanilla 1.11?
#1878 [16:57] <potatobob> yes, alli have is optifine installed
#1879 [16:57] <potatobob> windows 10 pc 4 gb ram
#1880 [16:57] <Chromaryu> Hm.
#1881 [16:57] <Chromaryu> ??> potatobob win/dxdiag
#1882 [16:57] <Absol> potatobob: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1883 [16:58] <potatobob> should i create a second pastebin?
#1884 [16:58] <Chromaryu> Yes
#1885 [16:58] <Trailoftnt> Chromaryu: You can only downgrade if you upgraded within the last 10 days...
#1886 [16:58] <Chromaryu> Trailoftnt: Yep!
#1887 [16:58] <Chromaryu> I know :P
#1888 [16:58] <Chromaryu> But I don't sure it is downgradeable or not.
#1889 [16:59] <lando> my pc came with win 10
#1890 [16:59] <Chromaryu> I am not whisper or something
#1891 [16:59] <potatobob> http://paste.ubuntu.com/23610680/
#1892 [16:59] <Chromaryu> potatobob: https://downloadcenter.intel.com/download/26404 try this driver first
#1893 [16:59] <potatobob> Okay :)
#1894 [17:00] <Trailoftnt> lando: What type of graphics card do you own?
#1895 [17:01] <Trailoftnt> Okay I didn't notice
#1896 [17:01] <Trailoftnt> lando: can you send me the link?
#1897 [17:01] <Chromaryu> lando: He is using G41
#1898 [17:01] <Trailoftnt> Okay thanks
#1899 [17:02] <Chromaryu> aka P4.
#1900 [17:02] <potatobob> Chromaryu: My pc does not meet minimum install requirements :((
#1901 [17:02] <Chromaryu> Core2 era of integrated graphics are not supported by Minecraft.. neither OpenGL
#1902 [17:02] <Chromaryu> potatobob: Hm.
#1903 [17:03] <potatobob> Should I send my JVM arguments?
#1904 [17:03] <Chromaryu> Nope
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#1906 [17:04] <Chromaryu> potatobob: Tell me what computer do you use?
#1907 [17:04] <potatobob> I am using a lenovo T410
#1908 [17:04] <potatobob> Intel I5
#1909 [17:04] <potatobob> lenovo thinkpad T410
#1910 [17:06] <potatobob> Hello?
#1911 [17:07] <potatobob> Chromaryu?
#1912 [17:07] * lando_ [lando_@notlogged] has joined #minecrafthelp
#1913 [17:07] <Chromaryu> ...
#1914 [17:07] <Chromaryu> waiyt
#1915 [17:07] <lando_> yo
#1916 [17:07] <Trailoftnt> Chromaryu: Is there a free solution to lando's problem...
#1917 [17:07] <potatobob> ok
#1918 [17:07] <Trailoftnt> I cant think of any solution
#1919 [17:07] <Chromaryu> Trailoftnt: Because Windows 10 is not supported
#1920 [17:08] <Trailoftnt> Chromaryu Yeah I understand that
#1921 [17:08] <Chromaryu> potatobob: It might work. I don't know.
#1922 [17:08] <potatobob> What should I do?
#1923 [17:08] <Chromaryu> ??> potatobob win/reinst
#1924 [17:08] <Absol> potatobob: You may need to reinstall the locally installed files that Minecraft puts into place.
#1925 [17:08] <Absol> potatobob: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1926 [17:08] <potatobob> I already tried that
#1927 [17:09] <Trailoftnt> lando_: Hmm...
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#1930 [17:09] <Chromaryu> Trailoftnt: Don't think anout free solution.
#1931 [17:10] <Chromaryu> Windows 10 is not supported under that graphic card, Unless he is using Desktop
#1932 [17:10] <lando_> a desktop computor
#1933 [17:10] <Chromaryu> yes.
#1934 [17:10] <lando_> i am
#1935 [17:11] <Chromaryu> HM E8500...
#1936 [17:11] <Chromaryu> You might want to have graphic card.
#1937 [17:11] <Chromaryu> Core2 E8500 is nice CPU
#1938 [17:11] <lando_> i plan on getting a graphics card
#1939 [17:11] <Chromaryu> yea.
#1940 [17:12] <Chromaryu> potatobob: Sadly I don't have any solution right now.
#1941 [17:12] <m> okay so my brother and I are trying to start a LAN world together. The world shows up on one computer and not ther other. Whenever we try to play together it says java connection timed out. Weve also tried making a server using the minecraft server files but the same issue keeps occuring
#1942 [17:13] <Chromaryu> m what PC does you and your brother uses
#1943 [17:13] <m> um i dont know sorry
#1944 [17:13] <potatobob> umm... I tried uninstalling java, optifine, and minecraft
#1945 [17:14] <potatobob> restarted my pc
#1946 [17:14] <potatobob> downloaded all 3 again
#1947 [17:14] <potatobob> but it still crashes; either exit code 1
#1948 [17:14] <Chromaryu> Exitcode 1?
#1949 [17:14] <potatobob> or exit code exit code -1073741819)
#1950 [17:14] <mattym> potatobob, Stop reinstalling Optifine, its not supported here. See what happens without it.
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#1952 [17:15] <potatobob> ok
#1953 [17:15] <m> Also we tried using a server hosting program so we didnt have to host the server and we can play together on that but we have to pay for it
#1954 [17:15] <potatobob> should i edit profile? or completely uninstall it
#1955 [17:15] <Chromaryu> ??> potatobob win/reinst
#1956 [17:15] <Absol> potatobob: You may need to reinstall the locally installed files that Minecraft puts into place.
#1957 [17:15] <Absol> potatobob: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1958 [17:15] <mattym> m, You will need to allow Minecraft and Java through the firewall, probably on both computers if you are not sure which one is going to host it.
#1959 [17:16] <m> okay
#1960 [17:16] <m> how do I do that
#1961 [17:16] <m> is there a guide or something somewhere
#1962 [17:16] <potatobob> okay ill try that brb
#1963 [17:17] <mattym> m, Are they both Windows computers?
#1964 [17:18] <m> yes
#1965 [17:18] <mattym> m, Open your control panel, go to Windows Firewall, look for the option that says or is similar to "allow a program through the firewall"
#1966 [17:19] <m> okay I'll try that, thanks
#1967 [17:19] <mattym> m, In that window, click change settings, then check all the boxes next to any entry for Java or Minecraft you find in the list.
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#1979 [17:30] <rook> hi
#1980 [17:30] <rook> any one here?
#1981 [17:30] <rook> i cant log in to minecraft
#1982 [17:30] <rook> i havent played in a while
#1983 [17:30] <mattym> rook, Have you tried to reset your password?
#1984 [17:30] <rook> i cant
#1985 [17:31] <mattym> What do you mean?
#1986 [17:31] * Ruben [Ruben@notlogged] has joined #minecrafthelp
#1987 [17:31] <rook> do i use my old username or the one i changed to
#1988 [17:32] <mattym> rook, To do what?
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#1990 [17:32] * Lego [Lego@notlogged] has joined #minecrafthelp
#1991 [17:32] <rook> to reset
#1992 [17:32] <mattym> rook, You use your mojang account username, which should be your email address
#1993 [17:32] <Lego> Hi, how do I get PC mc to work onwindows 10?
#1994 [17:32] <mattym> Lego, What happens when you try?
#1995 [17:32] <Ruben> I can't us my Minecraft code to upgrade from PS3 to ps4
#1996 [17:33] * liviahy [liviahy@notlogged] has quit. (Client Quit)
#1997 [17:33] <Lego> It says java environment version something somethin is needed
#1998 [17:33] <mattym> Ruben, What do you mean by code?
#1999 [17:33] <mattym> Lego, Are you getting a crash log?
#2000 [17:33] <Lego> No it just won't let it open
#2001 [17:33] <Ruben> My redeem code that comes with the PS3 version
#2002 [17:34] <mattym> Lego, Can you tell me exactly what it says.
#2003 [17:34] <Lego> Just a sec
#2004 [17:34] <mattym> Ruben, yeah, thats only for the ps3 version
#2005 [17:34] <Ruben> It's a upgrade code
#2006 [17:35] <Lego> Opening it now
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#2008 [17:35] <mattym> Ruben, So far as im aware, no such code exists
#2009 [17:35] <Lego> Tab comes up named Launch4J
#2010 [17:36] <Lego> Says This application requires java runtime environment 1.6.0
#2011 [17:36] <webrosc> they did upgrade codes for a small fee for a while, but i think they stopped that
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#2013 [17:36] <mattym> Lego, What kind of computer are you trying on?
#2014 [17:36] <webrosc> best speak to sony to see what the code is and why it won't work
#2015 [17:37] <mattym> webrosc, Sony did digital updates, so long as you actually owned and played it on the ps3 before a certain date
#2016 [17:37] <mattym> I dont think they ever had a code redemption with it
#2017 [17:37] <webrosc> ah
#2018 [17:40] <m> OMG Thankyou so much weve been trying to fix this problem for ages...it worked by the way...THANKYOU!!!
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#2023 [18:07] <lubaigamer> ¿si pruebas muchas contraseñas de minecraft que pasa?
#2024 [18:07] * Someone_Far_Away [Someone_Far_Away@notlogged] has joined #minecrafthelp
#2025 [18:07] * GiNT0NiC [GiNT0NiC@notlogged] has joined #minecrafthelp
#2026 [18:07] <GiNT0NiC> Hello ?
#2027 [18:07] <GiNT0NiC> Anyone here ?
#2028 [18:07] <GiNT0NiC> Admin ?
#2029 [18:08] <lubaigamer> hello
#2030 [18:08] <GiNT0NiC> You're Admin ?
#2031 [18:08] <lubaigamer> yes
#2032 [18:08] <GiNT0NiC> I have
#2033 [18:08] <webrosc> no admin here, this is a volunteer run channel
#2034 [18:08] <GiNT0NiC> become a Message
#2035 [18:08] <GiNT0NiC> from mojang
#2036 [18:08] <Someone_Far_Away> i'm not receiving the password reset email, i've checked my spam folder and all the other things it said to do
#2037 [18:08] <GiNT0NiC> and anywhere have stolen my account
#2038 [18:08] <Someone_Far_Away> can someone help me?
#2039 [18:09] <webrosc> Someone_Far_Away, contact Mojang
#2040 [18:09] <GiNT0NiC> Where ?
#2041 [18:09] <webrosc> ??> Someone_Far_Away mojang/email
#2042 [18:09] <Absol> Someone_Far_Away: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2043 [18:09] <Absol> Someone_Far_Away: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2044 [18:09] <Someone_Far_Away> thankyou
#2045 [18:09] <GiNT0NiC> I can't speak good english ^^
#2046 [18:09] <lubaigamer> That happens if you prove many passwords of minecraft?
#2047 [18:09] <webrosc> ??> GiNT0NiC account/hacked
#2048 [18:09] <Absol> GiNT0NiC: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2049 [18:09] <Absol> GiNT0NiC: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2050 [18:09] <GiNT0NiC> Yes
#2051 [18:09] <GiNT0NiC> I have my Traansaction ID
#2052 [18:09] <webrosc> GiNT0NiC, read what Absol just said to you
#2053 [18:09] <GiNT0NiC> i have all ^
#2054 [18:10] <GiNT0NiC> Ok
#2055 [18:10] <GiNT0NiC> I have screenshoted
#2056 [18:10] <GiNT0NiC> my Transaction ID
#2057 [18:10] <webrosc> GiNT0NiC, follow the link Absol gave, do as it says
#2058 [18:11] * Lego [Lego@notlogged] has quit. (Ping timeout: 195 seconds)
#2059 [18:12] <GiNT0NiC> Have you a german site from mojang ?
#2060 [18:12] <GiNT0NiC> my english is not good
#2061 [18:13] <webrosc> https://translate.google.com/translate?sl=auto&tl=de&js=y&prev=_t&hl=en&ie=UTF-8&u=https%3A%2F%2Fhelp.mojang.com%2Fcustomer%2Fportal%2Farticles%2F359446-when-will-i-hear-back-&edit-text=
#2062 [18:13] <webrosc> oops, wrong page
#2063 [18:14] <webrosc> GiNT0NiC, try this https://translate.google.com/translate?hl=en&sl=auto&tl=de&u=https%3A%2F%2Fhelp.mojang.com%2Fcustomer%2Fportal%2Farticles%2F361483
#2064 [18:14] <GiNT0NiC> So i have become a Email from Mojang
#2065 [18:14] <GiNT0NiC> i can dispute the Email from Hacker
#2066 [18:15] <GiNT0NiC> and the original Email will restored
#2067 [18:15] <webrosc> GiNT0NiC, follow the link i just posted, it will help you get account back
#2068 [18:16] <GiNT0NiC> So i have my Account back ^^
#2069 [18:17] <Someone_Far_Away> if i don't have my transaction id, is there any way to still reset my password?
#2070 [18:18] <webrosc> Someone_Far_Away, the transaction id is proof of purchase
#2071 [18:18] <webrosc> when/how did you buy minecraft?
#2072 [18:18] * sobia [sobia@notlogged] has joined #minecrafthelp
#2073 [18:18] <sobia> gfrdffs
#2074 [18:19] <sobia> gfdfdfsgdfgdffhhrtdhfgggggggg
#2075 [18:19] <sobia> retrfgfdfgggggggggggggggggggggggggggggggggggggggfffffffffffffffffffffffffffffffffffyyyyyyyyyyyyyyyyyyyyyyyyyfc
#2076 [18:19] <webrosc> sobia, try real words
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#2078 [18:20] <Someone_Far_Away> i bought it 4+ years ago with a credit card, i think, but i don't know when specifically i did, so i can't use the things on here (https://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-)
#2079 [18:20] <Someone_Far_Away> i don't know if it was 5 years or 3
#2080 [18:20] <webrosc> then you will need to remember, without the transactio id there isn't a way to proove to Mojang the account is yours
#2081 [18:20] <mattym> Someone_Far_Away, You could try the method for both 3 and 5 years ago
#2082 [18:20] <Someone_Far_Away> okay.
#2083 [18:21] <GiNT0NiC> The fu.**ing Hackers Name is "ByJaviFox_HD"
#2084 [18:22] <GiNT0NiC> i can't change my Nick -.-
#2085 [18:22] <webrosc> GiNT0NiC, contact Mojang like i told you many times
#2086 [18:22] <webrosc> we CAN NOT help you here
#2087 [18:22] <GiNT0NiC> Ok
#2088 [18:23] <GiNT0NiC> i will
#2089 [18:28] <Someone_Far_Away> i've done both steps to request my transaction id
#2090 [18:29] <Someone_Far_Away> i also just tried to change my email, (https://account.mojang.com/changeemail/request)
#2091 [18:29] <Someone_Far_Away> but got this: "Error! Request denied. To get help with changing your e-mail address visit our Support Center."
#2092 [18:30] <Someone_Far_Away> what is this error?
#2093 [18:30] <mattym> Someone_Far_Away, Yeah, that would just be the same thing as the previous form
#2094 [18:30] <Someone_Far_Away> is there a reason it isn't going to security questions?
#2095 [18:31] <mattym> Someone_Far_Away, Yeah, because your account has probably been compromised. Wait for a reply from Mojang, or Skrill
#2096 [18:32] <Someone_Far_Away> what do you mean by compromised? (i tried registering a new account with my email, and it says the email is in use, so i'm assuming my account is still associated with my email)
#2097 [18:32] <GiNT0NiC> Can i report the Hacker ?^^
#2098 [18:33] <GiNT0NiC> i have email
#2099 [18:33] <GreyVulpine> GiNT0NiC - Nope
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#2101 [18:33] <GiNT0NiC> Bad
#2102 [18:34] <mattym> Someone_Far_Away, All your issues lead back to needing to contact Mojang, which you have already started the process of. Wait for the response from your attempts to recover the id.
#2103 [18:34] <Someone_Far_Away> alright. thankyou.
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#2107 [18:39] <GiNT0NiC> I have send a Email to Mojang
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#2109 [18:40] <bebo> I am getting invalidloginexception, but am certain I'm using the right credentials. If I login from a different IP, it works. Are logins blocked by IP? If so, how long until this is reset?
#2110 [18:40] <mattym> bebo, 3 hours without any attempts
#2111 [18:41] <bebo> thank you. No way to solve other than to wait?
#2112 [18:41] <mattym> bebo, Correct
#2113 [18:41] <bebo> thnks
#2114 [18:41] <mattym> bebo, If you use the other IP it should work
#2115 [18:41] <mattym> bebo, Just dont even attempt to login on the one thats currently not working
#2116 [18:41] <bebo> yes, it does - but then I pay for bandwidth :) ok
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#2118 [18:42] <GiNT0NiC> Can i make my Account safe ?
#2119 [18:43] * mmmmm [mmmmm@notlogged] has joined #minecrafthelp
#2120 [18:43] <mattym> GiNT0NiC, Did you use a new password?
#2121 [18:43] * mmmmm [mmmmm@notlogged] has quit. (Client Quit)
#2122 [18:43] <GiNT0NiC> Yes
#2123 [18:44] <mattym> GiNT0NiC, Also change the password for whatever email your account it associated with.
#2124 [18:44] <GiNT0NiC> i changed my original Email
#2125 [18:44] <mattym> GiNT0NiC, Then you should be fine.
#2126 [18:44] <GiNT0NiC> Noob Hacker
#2127 [18:44] <GiNT0NiC> What is when he delete my Acc ?
#2128 [18:45] <GiNT0NiC> but i have my Transaction ID.. ?
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#2138 [19:23] <PandaGamer260> When I go into Minecraft PE I press on change skin cuz it's a regular default skin when I press on the hanger or it freezes and exit me out on Minecraft
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#2154 [19:38] <victorgame162> 2
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#2167 [20:07] <mythkill45> dont know my email
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#2170 [20:26] <vkdld78> sakd
#2171 [20:26] <vkdld78> 마인크래프트 1.5부터 다않됨
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#2174 [20:35] <DisRichPerson3> i need help with the launcher 2 things not letting me log in for #1 for #2 im having an issue with it only letting me play offline :(
#2175 [20:38] <thgilfodrol> DisRichPerson3: what's the error that comes up when you try?
#2176 [20:39] * justanon [justanon@notlogged] has joined #minecrafthelp
#2177 [20:39] <DisRichPerson3> its something like Failed to connect to the server Java.lang.nullpointerexception: group
#2178 [20:40] <thgilfodrol> ??> DisRichPerson3 tools/hjt
#2179 [20:40] <Absol> DisRichPerson3: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2180 [20:40] <Absol> DisRichPerson3: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2181 [20:40] <justanon> I have a problem, i cannot log into my minecraft account and each time i try to reset my password with the email that i know i have linked the account to, it still doesn't let me login
#2182 [20:40] <thgilfodrol> ??> justanon login/throttle
#2183 [20:40] <Absol> justanon: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2184 [20:40] <Absol> justanon: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#2185 [20:41] * PurpleWings [PurpleWings@notlogged] has joined #minecrafthelp
#2186 [20:42] * potatobob [potatobob@notlogged] has joined #minecrafthelp
#2187 [20:42] <potatobob> Hello?
#2188 [20:42] <justanon> also, it might also be good to know that it just booted me out of my account on the launcher, and when i was trying to login it didnt work
#2189 [20:42] <potatobob> I have two pastebins
#2190 [20:42] <potatobob> http://paste.ubuntu.com/23611514/
#2191 [20:42] <justanon> mk
#2192 [20:42] <PurpleWings> Please help, I'm having the following problem: http://paste.ubuntu.com/23611489/
#2193 [20:42] <justanon> bye
#2194 [20:43] <justanon> ill try to wait
#2195 [20:43] <justanon> ill try to wait
#2196 [20:43] * justanon [justanon@notlogged] has left #minecrafthelp
#2197 [20:43] <thgilfodrol> PurpleWings: one moment
#2198 [20:43] <potatobob> http://paste.ubuntu.com/23610670/
#2199 [20:43] <potatobob> Im having an error too
#2200 [20:43] <potatobob> It works without optifine
#2201 [20:43] <DisRichPerson3> http://paste.ubuntu.com/23611520/
#2202 [20:43] <potatobob> but once i stop optifine fps drops to 10 ;c
#2203 [20:44] <thgilfodrol> potatobob: does the game crash?
#2204 [20:44] <potatobob> Yes
#2205 [20:44] <potatobob> The crash report is above
#2206 [20:44] <thgilfodrol> can you provide the crash report? what you linked was the launcher log
#2207 [20:44] <potatobob> Oh
#2208 [20:44] <thgilfodrol> ??> potatobob launcher/crash-log
#2209 [20:44] <Absol> potatobob: We need to see your crash log, which appears after a crash.
#2210 [20:44] <Absol> potatobob: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2211 [20:45] <thgilfodrol> PurpleWings: what is the problem you are experiencing?
#2212 [20:45] * lizardlover14 [lizardlover14@notlogged] has joined #minecrafthelp
#2213 [20:45] <potatobob> ok
#2214 [20:45] <lizardlover14> so I was sold a minecraft account
#2215 [20:45] <lizardlover14> & I can't change my skin
#2216 [20:45] <Thisguy_> In 1.8.9, is there a way to allow villagers to breed while mobGriefing is set to false, or at least preserve most of the functions of mobGriefing=false whilst having it set to true? I don't want creeper explosion block damage, but I want villagers to be able to pick up and harvest food.
#2217 [20:46] <lizardlover14> because of security questions
#2218 [20:46] <PurpleWings> Pixel format not accelerated
#2219 [20:46] <mattym> lizardlover14, Accounts arent allowed to be sold. You should seek a refund if possible.
#2220 [20:47] <lizardlover14> what if I can't
#2221 [20:47] <mattym> Thisguy_, Not in the vanilla game no.
#2222 [20:47] <lizardlover14> : (
#2223 [20:47] <lizardlover14> oh well
#2224 [20:47] <mattym> lizardlover14, Learn, and only buy it from Mojang next time.
#2225 [20:47] <potatobob> thegilfodrol: http://paste.ubuntu.com/23611534/
#2226 [20:47] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#2227 [20:47] <mattym> potatobob, You were told earlier, if it fails when you use mods, we cant help you.
#2228 [20:47] <lizardlover14> is there any way to change my skin without answering security questions?
#2229 [20:47] <potatobob> Oh okay
#2230 [20:48] <potatobob> Bye then
#2231 [20:48] <Thisguy_> I found the Villager Fix mod but it isn't for 1.8.9. It's only for 1.8.7, 1.9, and 1.10. Off the top of your head, know any other mods?
#2232 [20:48] <mattym> lizardlover14, Nope.
#2233 [20:48] <mattym> Thisguy_, No
#2234 [20:48] <Thisguy_> (And I tried it on 1.8.9. It will not load.)
#2235 [20:48] <lizardlover14> phooey
#2236 [20:48] <DisRichPerson3> http://paste.ubuntu.com/23611520/
#2237 [20:49] <mattym> ??> DisRichPerson3 info/mcleaks
#2238 [20:49] <Absol> DisRichPerson3: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#2239 [20:49] <thgilfodrol> PurpleWings: two things- 1. your integrated graphics are unsupported past windows 8.1 (you're on win10), and 2. your cpu doesn't meet the minimum requirements and won't provide an optimal experience anyway
#2240 [20:49] <Absol> DisRichPerson3: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#2241 [20:49] <mattym> DisRichPerson3, To edit your hosts file, you will need the following instructions from Absol
#2242 [20:49] <mattym> ??> DisRichPerson3 win/hosts/edit
#2243 [20:49] <Absol> DisRichPerson3: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2244 [20:50] <Absol> DisRichPerson3: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#2245 [20:51] <PurpleWings> So, there's nothing that I can do?
#2246 [20:51] <thgilfodrol> PurpleWings: not without upgrading your computer, no
#2247 [20:51] <thgilfodrol> you could try downgrading to windows 8
#2248 [20:51] * potatobob [potatobob@notlogged] has quit. (Ping timeout: 195 seconds)
#2249 [20:52] <PurpleWings> Ok then, thanks!
#2250 [20:52] <thgilfodrol> then your graphics processor would have official drivers, but your cpu will still be underpowered
#2251 [20:52] <thgilfodrol> then your graphics processor would have official drivers, but your cpu will still be underpowered
#2252 [20:52] * PurpleWings [PurpleWings@notlogged] has left #minecrafthelp
#2253 [20:58] <DisRichPerson3> i dont know what to edit in the hosts notepad file
#2254 [21:00] <mattym> DisRichPerson3, Re-read the instructions
#2255 [21:00] * me [me@notlogged] has joined #minecrafthelp
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#2257 [21:00] <DisRichPerson3> i didnt see where it said what to edit!
#2258 [21:01] <mattym> DisRichPerson3, Then read it again
#2259 [21:04] * WarriorOGaming [WarriorOGaming@notlogged] has joined #minecrafthelp
#2260 [21:05] <WarriorOGaming> hello
#2261 [21:05] <DisRichPerson3> is this gonna fix the launcher problems?
#2262 [21:05] <WarriorOGaming> i have a problem
#2263 [21:05] <mattym> DisRichPerson3, Should, there may be other issues on your machine.
#2264 [21:05] <thgilfodrol> WarriorOGaming: what's the problem?
#2265 [21:06] <WarriorOGaming> i am trying to enter my game and the launcher says wrong credentials
#2266 [21:06] <WarriorOGaming> it always happens then go back to normal
#2267 [21:06] <thgilfodrol> go back to normal as in log in successfully?
#2268 [21:07] <WarriorOGaming> it still says invalid credientials and i am putting in the right stuff
#2269 [21:08] <thgilfodrol> ??> WarriorOGaming login/throttle
#2270 [21:08] <Absol> WarriorOGaming: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2271 [21:08] <Absol> WarriorOGaming: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#2272 [21:08] <WarriorOGaming> ???? whaaatttt whyyyy thats really saddddddddd
#2273 [21:09] <WarriorOGaming> ik its security purposes but
#2274 [21:09] <WarriorOGaming> what casues the login fail
#2275 [21:09] <thgilfodrol> if you typed it incorrectly
#2276 [21:09] <WarriorOGaming> it wasnt entered incorrectly
#2277 [21:10] <thgilfodrol> have you tried resetting your password?
#2278 [21:10] <WarriorOGaming> yes
#2279 [21:11] * DisRichPerson3 [DisRichPerson3@notlogged] has quit. (Quit: Web client closed)
#2280 [21:11] <WarriorOGaming> like 10 times
#2281 [21:11] <thgilfodrol> do you get the email?
#2282 [21:11] <WarriorOGaming> yea
#2283 [21:11] <thgilfodrol> yeah, you're mostly likely getting throttled
#2284 [21:12] * iwhackmc [iwhackmc@notlogged] has joined #minecrafthelp
#2285 [21:13] <iwhackmc> Its not letting me log in to my account "invalid credentials'
#2286 [21:13] <WarriorOGaming> ik its saying that for me
#2287 [21:13] <iwhackmc> How long has it been happening?
#2288 [21:14] <WarriorOGaming> like 10 mins now
#2289 [21:14] <iwhackmc> my has been doing it ever since lastnight :/
#2290 [21:14] <thgilfodrol> iwhackmc: have you tried resetting your password?
#2291 [21:15] <iwhackmc> I cant ive lost the password for my email ;(
#2292 [21:15] <iwhackmc> becuse i made it like 5 years ago
#2293 [21:15] <iwhackmc> because*
#2294 [21:18] <WarriorOGaming> well i have can u explain what is login throttled
#2295 [21:18] <mattym> WarriorOGaming, You were already told what to do, wait 3 hours without attempting to log in, then perform another password reset.
#2296 [21:18] <mattym> ??> iwhackmc account/send-email
#2297 [21:18] <Absol> iwhackmc: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2298 [21:18] <Absol> iwhackmc: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2302 [21:38] * Zlig03 [Zlig03@notlogged] has joined #minecrafthelp
#2303 [21:39] <Zlig03> hello, is it possible to change an email on a mojang account
#2304 [21:40] <GreyVulpine> Yes, you can change it through your mojang account at https://account.mojang.com/me
#2305 [21:42] * coolsa [coolsa@notlogged] has joined #minecrafthelp
#2306 [21:42] <Zlig03> ok so i think someone hacked my account how would i get it back if they did?
#2307 [21:44] <GreyVulpine> Zlig03 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2308 [21:46] <Zlig03> so i have to wait until monday for that?
#2309 [21:47] <GreyVulpine> Probably
#2310 [21:47] <Zlig03> is here any other way?
#2311 [21:47] <GreyVulpine> Nope
#2312 [21:48] <Zlig03> ok, i appreciate your time and help
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#2315 [21:55] <Celery> I can't reset me password....it says It has sent me an email but when I check I don't get an email
#2316 [21:55] * fish_ [fish_@notlogged] has joined #minecrafthelp
#2317 [21:55] <mattym> Celery, Are you sure you sent it to the correct email.
#2318 [21:55] * Celery [Celery@notlogged] has quit. (Client Quit)
#2319 [21:56] * Celery [Celery@notlogged] has joined #minecrafthelp
#2320 [21:56] * Celery [Celery@notlogged] has joined #minecrafthelp
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#2322 [21:56] <Celery> I
#2323 [21:56] <Celery> need
#2324 [21:56] <Celery> help
#2325 [21:56] * YaBoiFish [YaBoiFish@notlogged] has joined #minecrafthelp
#2326 [21:56] <Celery> jfdsdfslfdslkjfdsljkfdslkjfdslkjfdslkjnfdskljfds
#2327 [21:56] <YaBoiFish> MattyM my boi
#2328 [21:57] * Celery_ [Celery_@notlogged] has joined #minecrafthelp
#2329 [21:57] <Celery_> I sent it to the right email yes
#2330 [21:57] <Zlig03> The same thing is happening to me too
#2331 [21:58] <YaBoiFish> Well did you fix it?
#2332 [21:58] <Celery_> ?
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#2334 [22:01] * iwhackmc [iwhackmc@notlogged] has quit. (Ping timeout: 195 seconds)
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#2336 [22:05] <Zlig03> when i tried to send in a request to change my password it dident send to me
#2337 [22:10] <Zlig03> hello?
#2338 [22:10] <CubeTheThird> Zlig03, you mean you don't get the email?
#2339 [22:11] <mattym> Zlig03, Fill out the form you were already told to, and wait for Mojang to contact you.
#2340 [22:13] * matheus [matheus@notlogged] has joined #minecrafthelp
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#2344 [22:22] * blaket [blaket@notlogged] has joined #minecrafthelp
#2345 [22:22] <blaket> ok i can't login to my minecraft and i already reseted it like 3 times
#2346 [22:22] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#2347 [22:23] <mattym> blaket, YOu mean reset the password?
#2348 [22:23] <blaket> yes
#2349 [22:23] <mattym> ??> blaket login/throttle
#2350 [22:23] <Absol> blaket: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2351 [22:23] <Absol> blaket: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#2352 [22:24] <blaket> oh ty but 3 hours lol
#2353 [22:24] <blaket> allright thx tho
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#2360 [22:35] <mfaizras_> I Need a Help for fix this problem http://paste.ubuntu.com/23611837/
#2361 [22:36] <mfaizras_> i need a help for fix a problem game crashed my computer : http://paste.ubuntu.com/23611837/
#2362 [22:36] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 206 seconds)
#2363 [22:36] <mattym> mfaizras_, One moment
#2364 [22:36] * mfaizras [mfaizras@notlogged] has quit. (Ping timeout: 195 seconds)
#2365 [22:37] <mattym> mfaizras_, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/apu?os=Windows%208.1%20-%2064
#2366 [22:38] * blaket [blaket@notlogged] has quit. (Ping timeout: 195 seconds)
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#2368 [22:42] * beginner [beginner@notlogged] has joined #minecrafthelp
#2369 [22:43] <ugh> monsters wont stop spawning in my village in the floor
#2370 [22:43] <beginner> I'm trying to play minecraft in LAN
#2371 [22:43] <beginner> with another person
#2372 [22:43] <beginner> but after turning on LAN, his world doesn't come up in mine
#2373 [22:44] <mattym> beginner, Are you both on the same network?
#2374 [22:44] <beginner> do u mean wifi?
#2375 [22:44] <ugh> i': say like 30-40 monsters have been spawned in the floor of my VILLAGE that i mADE and it wont STOP even in broad daylight
#2376 [22:44] <mattym> beginner, Yes, if thats how your connecting
#2377 [22:44] <beginner> yes we're on the same wifi
#2378 [22:44] <mattym> ugh, Ok, try turning peaceful mode on.
#2379 [22:45] <mattym> beginner, Did you try restarting your game once your friend already opened his to LAN, and checking the multiplayer menu for it
#2380 [22:46] <beginner> i'll try that
#2381 [22:46] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2382 [22:47] <beginner> it still doesn't work
#2383 [22:47] <mattym> beginner, Are you both on Windows computers?
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#2385 [22:47] * ugh [ugh@notlogged] has quit. (Client Quit)
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#2387 [22:48] * beginner [beginner@notlogged] has joined #minecrafthelp
#2388 [22:48] <beginner> sorry i accidently left a chat
#2389 [22:48] <mattym> beginner, Are you both on Windows computers?
#2390 [22:49] <beginner> no
#2391 [22:49] <beginner> I'm on a mac
#2392 [22:49] * coolio [coolio@notlogged] has joined #minecrafthelp
#2393 [22:49] <beginner> and my friend's on a windows computer
#2394 [22:49] <mattym> beginner, Is your friend going to be the host?
#2395 [22:49] <beginner> yeah
#2396 [22:50] <mattym> beginner, Can you have him join the chat from that computer, it will make the next instructions easier
#2397 [22:50] <coolio> Hello, how do i fix the invalidcredentials? i have no idea what is wrong
#2398 [22:50] <beginner> ok
#2399 [22:50] <mattym> coolio, Are you sure you are using the correct log in information
#2400 [22:50] <coolio> 110% yep
#2401 [22:50] <coolio> even reset my password
#2402 [22:50] <mattym> ??> coolio login/throttle
#2403 [22:50] <Absol> coolio: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2404 [22:50] <Absol> coolio: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#2405 [22:51] * Iiiiiiiiii [Iiiiiiiiii@notlogged] has joined #minecrafthelp
#2406 [22:51] <Iiiiiiiiii> Irving
#2407 [22:51] <coolio> well i do like the anti-brute but that it very upsetting
#2408 [22:52] * jack [jack@notlogged] has joined #minecrafthelp
#2409 [22:53] <coolio> well, I thank you for the info. I guess i have to wait. Goodbye -Coolio
#2410 [22:53] <beginner> the user named jack's my friend
#2411 [22:53] * coolio [coolio@notlogged] has quit. (Client Quit)
#2412 [22:53] * jack is now known as Guest21854
#2413 [22:53] <mattym> ??> Guest17501 tools/hjt
#2414 [22:53] <Absol> Guest17501: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2415 [22:53] <Absol> Guest17501: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2416 [22:56] <beginner> mattym what should i do now?
#2417 [22:56] <mattym> beginner, Your friend needs to do the instructions he was sent
#2418 [23:00] <beginner> oh ok thank u but we have to be going, we'll send u the results later
#2419 [23:00] * ho [ho@notlogged] has joined #minecrafthelp
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#2422 [23:00] <ho_> hello
#2423 [23:01] <ho_> I just upgraded to Windows 10
#2424 [23:01] <ho_> But my MC won't work
#2425 [23:01] <ho_> This happened on Windows 7
#2426 [23:01] * Siha [Siha@notlogged] has quit. (Ping timeout: 195 seconds)
#2427 [23:01] <mattym> ho_, What happens?
#2428 [23:02] <ho_> And I remember I asked someone what to do
#2429 [23:02] <ho_> It crashed
#2430 [23:02] <mattym> ??> ho_ launcher/crash-log
#2431 [23:02] <Absol> ho_: We need to see your crash log, which appears after a crash.
#2432 [23:02] <Absol> ho_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2433 [23:02] * Guest21854 [Guest21854@notlogged] has quit. (Ping timeout: 195 seconds)
#2434 [23:03] <ho_> http://paste.ubuntu.com/23611902/
#2435 [23:03] * beginner [beginner@notlogged] has quit. (Ping timeout: 195 seconds)
#2436 [23:04] <ho_> I gave the link ^
#2437 [23:04] <mattym> ??> ho_ win/dxdiag
#2438 [23:04] <Absol> ho_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2441 [23:05] <ho_> http://paste.ubuntu.com/23611907/
#2442 [23:06] <ho_> Link again^
#2443 [23:06] <mattym> ho_, Copy the full dxdiag report to the site
#2444 [23:08] <ho_> http://paste.ubuntu.com/23611936/
#2445 [23:08] <ho_> Link^^
#2446 [23:08] <mattym> ho_, Ok one moment
#2447 [23:08] <ho_> Okay
#2448 [23:09] <mattym> ho_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2449 [23:10] <ho_> Okay
#2450 [23:10] <ho_> Thanks
#2451 [23:20] * MCHellspawn [MCHellspawn@notlogged] has joined #minecrafthelp
#2452 [23:23] * ace123 [ace123@notlogged] has joined #minecrafthelp
#2453 [23:23] <ace123> it says i need to verify my credit card info to buy minecraft but it doesnt say how to verify that info?
#2454 [23:24] <mattym> ace123, It means make sure you have entered all the info correctly.
#2455 [23:24] <ace123> i have done so
#2456 [23:24] <mattym> ace123, Is the card you are attempting to use a regular credit card?
#2457 [23:25] <ace123> its a debit card
#2458 [23:25] <mattym> ace123, Call the provider and make sure they are not blocking international transactions.
#2459 [23:26] <ace123> alright thanks
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#2461 [23:57] * billy_ [billy_@notlogged] has joined #minecrafthelp
#2462 [23:58] <billy_> Hello
#2463 [23:58] <billy_> I need help trying to fix a crash