#1 [00:00] * CreeperSqueeker [CreeperSqueeker@notlogged] has joined #minecrafthelp
#2 [00:01] <billy_> ---- Minecraft Crash Report ---- // Uh... Did I do that? Time: 12/10/16 9:55 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(
#3 [00:01] <CreeperSqueeker> Hi, I need to change my version into 1.9 because im taking a coding class and that version is required
#4 [00:03] <billy_> go to edit profile
#5 [00:03] <CreeperSqueeker> do i have to do anything after?
#6 [00:03] <billy_> no
#7 [00:03] <CreeperSqueeker> oh and were do i go to edit profile
#8 [00:03] <billy_> start minecraft
#9 [00:03] <CreeperSqueeker> ok
#10 [00:04] <billy_> but before you launch
#11 [00:04] <CreeperSqueeker> yes...
#12 [00:04] <billy_> there is a minecraft launcher
#13 [00:04] <billy_> stay there
#14 [00:04] <billy_> and find edit profile
#15 [00:04] <CreeperSqueeker> ok thank you very much!
#16 [00:05] <billy_> NP
#17 [00:05] <billy_> NP
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#20 [00:06] <CubeTheThird> billy_, do you have a dxdiag report?
#21 [00:06] <billy_> How do i access that
#22 [00:06] <CubeTheThird> ??> billy_ win/dxdiag
#23 [00:06] <Absol> billy_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#28 [00:10] <billy_> I have the dixdiag
#29 [00:10] <billy_> http://paste.ubuntu.com/23612116/
#30 [00:11] <CubeTheThird> billy_, ok one moment
#31 [00:11] <CubeTheThird> billy_, ok try download and install http://www.nvidia.com/Download/driverResults.aspx/82701/en-us
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#33 [00:12] <hare_> hello
#34 [00:12] <CubeTheThird> hello hare_
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#36 [00:13] <billy_> ok i am installing the driver
#37 [00:13] <hare_> I need help
#38 [00:14] <hare_> I downloaded Minecraft on my PC
#39 [00:14] <CubeTheThird> hare_, what's the problem?
#40 [00:14] <hare_> But when I tried to play, it instantly crashed
#41 [00:14] <mattym> hare_, Did you reinstall Windows 7, or get a new computer since you were here last?
#42 [00:14] <hare_> What?
#43 [00:15] <mattym> hare_, You were already told what to do, have you either reinstalled windows 7, got a different computer or installed a new graphics card since you were last in the chat?
#44 [00:15] <hare_> I have to go
#45 [00:16] <billy_> Thanks cubethethird it worked
#46 [00:16] <CubeTheThird> billy_, awesome!
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#50 [00:23] <purachett> http://paste.ubuntu.com/23612213/
#51 [00:24] <purachett> minecraft cannot run. Can you read this??
#52 [00:24] <purachett> http://paste.ubuntu.com/23612213/
#53 [00:24] <CubeTheThird> purachett, one moment
#54 [00:25] <CubeTheThird> purachett, delete your minecraft launcher, and install the newer one from https://minecraft.net/download
#55 [00:28] <purachett> thanks
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#60 [01:00] <Maya_> Minecraft keeps crashing
#61 [01:01] <Maya_> I shut down my laptop but its still crashing
#62 [01:01] <Maya_> So can you help me?
#63 [01:02] <mattym> ??> Maya_ launcher/crash-log
#64 [01:02] <Absol> Maya_: We need to see your crash log, which appears after a crash.
#65 [01:02] <Absol> Maya_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#66 [01:02] <Maya_> i did
#67 [01:03] <Maya_> but how do i like send you the crash log?
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#69 [01:03] <mattym> Maya_, Read the instructions from Absol
#70 [01:04] <Maya_> k
#71 [01:04] <tutoro> Help me
#72 [01:05] <Maya_> i just pasted it
#73 [01:05] <mattym> Maya_, We need the link/url to the page it created
#74 [01:05] <mattym> tutoro, Please explain the problem you are having.
#75 [01:06] <Maya_> i dont understand you mattym
#76 [01:06] <mattym> Maya_, We need the address of the page it took you to after hitting paste
#77 [01:06] <Maya_> do you mean i need to post it in this page?
#78 [01:06] <mattym> Maya_, Like paste.ubuntu.com/15835390 but with different numbers
#79 [01:07] <mattym> put that in the chat
#80 [01:07] <Maya_> k
#81 [01:07] <Maya_> System Information
#82 [01:07] <Maya_> if i paste it it will only say system information
#83 [01:08] <mattym> Maya_, No
#84 [01:08] <mattym> Maya_, You need to write the URL here, that is the address of the page
#85 [01:08] <mattym> Maya_, Like paste.ubuntu.com/15835390 but with different numbers
#86 [01:08] <Maya_> i did on the page absol sent
#87 [01:09] <mattym> Maya_, Right, and we need you to copy the address of the page it made with your log on it
#88 [01:09] <mattym> Maya_, Look at the top of the internet browser for the page address, i told you what it will look like
#89 [01:10] <Maya_> ok
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#92 [01:13] <OG_Reckless> Is anyone here that can help me??
#93 [01:13] <OG_Reckless> mattym: ?
#94 [01:13] <OG_Reckless> pie_flavor: ?
#95 [01:14] <OG_Reckless> Anyone?
#96 [01:14] <Maya_> whats your problem?
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#98 [01:14] <OG_Reckless> Whats the link so i can put my error into it and just send you the link so you can see it??
#99 [01:15] <OG_Reckless> Maya_: ^
#100 [01:15] <mattym> ??> OG_Reckless paste
#101 [01:15] <Absol> OG_Reckless: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#102 [01:15] <OG_Reckless> mattym: <3
#103 [01:15] <OG_Reckless> mattym: ok give me a sec
#104 [01:17] <OG_Reckless> mattym: http://paste.ubuntu.com/23612327/
#105 [01:18] <mattym> OG_Reckless, You know by now we dont help with modded.
#106 [01:18] <OG_Reckless> mattym: not even pixolmon... :(
#107 [01:18] <mattym> None
#108 [01:18] <OG_Reckless> mattym: pliz BB help me. :( private msg me or something i really need help :(
#109 [01:19] <Maya_> minecraft wont work!!!
#110 [01:19] <GreyVulpine> We don't know pixelmon, we can't help with what we don't know
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#113 [01:19] <OG_Reckless> GreyVulpine: mattym knows everything. :)
#114 [01:20] <OG_Reckless> :)
#115 [01:20] <OG_Reckless> were can i get help for that then??
#116 [01:20] <GreyVulpine> Google.
#117 [01:20] <OG_Reckless> Think i havent tryed that
#118 [01:20] <GreyVulpine> Then I'm out of ideas.
#119 [01:20] <Maya_> youtube
#120 [01:21] <OG_Reckless> UGGGGGHHHH
#121 [01:21] <Maya_> but why is minecraft crashing for me??
#122 [01:21] <Maya_> :(
#123 [01:21] <mattym> Maya_, If you can follow the directions we can help
#124 [01:21] <Maya_> i did
#125 [01:21] <mattym> Maya_, Read what Absol says
#126 [01:22] <mattym> ??> Maya_ launcher/crash-log
#127 [01:22] <Absol> Maya_: We need to see your crash log, which appears after a crash.
#128 [01:22] <Absol> Maya_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#129 [01:22] <Maya_> i did that
#130 [01:22] <mattym> Maya_, We need the url to the page you create by pasting your crash log
#131 [01:22] <Maya_> k ill do it again
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#133 [01:26] <Maya_> done
#134 [01:26] <mattym> Maya_, We do not get the report
#135 [01:27] <mattym> Maya_, You need to copy the web pages address/url/link and write it in the chat
#136 [01:27] <Maya_> urgh
#137 [01:27] <Maya_> but it doesnt type it all
#138 [01:27] <mattym> Maya_, Thats cause your not reading
#139 [01:28] <Maya_> it just types a few words
#140 [01:28] <mattym> you are not putting the report in the chat
#141 [01:28] <Maya_> im trying
#142 [01:28] <mattym> you need to put the website address of the page its pasted on in the chat
#143 [01:28] <Maya_> ooooh
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#145 [01:29] <Maya_> ubuntu pastebin
#146 [01:30] <Anna> copy abd paste it, it has numbers at the end we need
#147 [01:31] <Maya_> Ubuntu PastebinPaste from Maya at Sun, 11 Dec 2016 07:04:47 +0000
#148 [01:31] <mattym> Maya_, Higher up than that
#149 [01:31] <mattym> Maya_, In the internet program, not on the actual page
#150 [01:31] <GreyVulpine> Press F6, then Ctrl+C, come here, press ctrl V and press enter
#151 [01:32] <Maya_> http://paste.ubuntu.com/23612311/
#152 [01:32] <Anna> there we go
#153 [01:33] <Maya_> thanks for the help
#154 [01:33] <mattym> Maya_, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22165/
#155 [01:33] <Maya_> k
#156 [01:35] <Maya_> its downloading
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#163 [02:02] <Haze546> I bought minecraft pe and it did not please me so I want my money back is the ok?
#164 [02:03] <thgilfodrol> ??> Haze546 account/refund
#165 [02:03] <Absol> Haze546: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#170 [02:13] <polyeau> I can not connect me to minecraft
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#174 [03:00] <adamec475101> hello, i've got a problem with my MC. when i want to play, it crashes and gives me this error: java.lang.IllegalStateException: failed to create a child event loop, i've already reinstaled Avast!, used the programme to remove McAfee products and reinstalled Java, but nothing helped
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#179 [03:03] <PennypPayer> gять это что?\
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#185 [03:10] <moops> i am getting this error that says: java.lang.nullpointerexception
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#187 [03:12] <Zlig03> is it possiable if someone gets your mojang email and password that they can change the email its under, because i think that may have happened and is there a way i can get it back, and ive already sent in aticket but how could i recover my account on my own
#188 [03:13] <thgilfodrol> if they changed the email, you would have to contact mojang
#189 [03:13] <Dayton> Okay so, I have not played Minecraft in 3-5 years and I have completely forgot my email and password. I have my old Username and possible emails. Is there anyway for some admin/supprt agent to help me with that issue?
#190 [03:13] <Zlig03> ok, thanks imso sorry, i just read the header
#191 [03:14] <thgilfodrol> Dayton: your best bet would be to try all of your emails in the password recovery tool on the website
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#194 [03:14] <thgilfodrol> if that doesn't work out, you should contact mojang with your transaction id
#195 [03:15] <thgilfodrol> ??> Dayton account/send-email
#196 [03:15] <Absol> Dayton: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#197 [03:15] <Absol> Dayton: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#198 [03:15] <thgilfodrol> ??> Dayton account/trans-id
#199 [03:15] <Absol> Dayton: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#200 [03:15] <moops> who knows how to fix this java.lang.nullpointerexception
#201 [03:15] <thgilfodrol> moops: can you provide the full log?
#202 [03:15] <thgilfodrol> ??> moops paste
#203 [03:15] <Absol> moops: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#204 [03:15] <moops> thats all it says
#205 [03:16] <thgilfodrol> where does it say it?
#206 [03:16] <Dayton> Im going to be honest, there is no way I would be able to find my transaction email
#207 [03:16] <moops> when i try to join alot of servers
#208 [03:16] <Dayton> I played since Minecraft first became a thing
#209 [03:16] <moops> i mean by alot different servers
#210 [03:16] <thgilfodrol> moops: can you try joining mctest.ae97.net ?
#211 [03:16] <moops> ok
#212 [03:17] <Dayton> I'll take that suggestion on trying every single email I can think of.
#213 [03:17] <moops> no i can not join
#214 [03:18] <Dayton> Is there a easier way than emails?
#215 [03:18] <Dayton> Like a username and password combination
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#218 [03:18] <thgilfodrol> moops: same message?
#219 [03:18] <moops> yea
#220 [03:19] <thgilfodrol> ??> moops tools/hjt
#221 [03:19] <Absol> moops: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#222 [03:19] <Absol> moops: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#224 [03:21] <moops> http://paste.ubuntu.com/23612645/
#225 [03:23] <thgilfodrol> moops: how long has this problem been occurring?
#226 [03:24] <moops> just today when i got mc
#227 [03:25] <thgilfodrol> has it ever worked?
#228 [03:25] <moops> no
#229 [03:25] <thgilfodrol> ??> moops win/reinst
#230 [03:25] <Absol> moops: You may need to reinstall the locally installed files that Minecraft puts into place.
#231 [03:25] <Absol> moops: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#239 [03:48] <acho20> have trouble login in to minecraft change password three time still saying error unrecognized email / password . try checking the email link it is change password again still saying it
#240 [03:48] <thgilfodrol> ??> acho20 login/throttle
#241 [03:48] <Absol> acho20: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#242 [03:48] <Absol> acho20: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#243 [03:49] <acho20> ok kool
#244 [03:55] * Thisguy_ is now known as Thisguy_|Zzz
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#251 [04:26] <Dayton> Okay, So I have a question. How long does it take for a new password to take affect. I have recently reset my password and it still says my email or password is incorrect even when its the same email it sent to.
#252 [04:27] * karlfredrik04 [karlfredrik04@notlogged] has joined #minecrafthelp
#253 [04:28] <thgilfodrol> Dayton: immediately, but you're likely getting throttled
#254 [04:28] <karlfredrik04> hello i have i front of mee withe strips araound oal bocks
#255 [04:28] <thgilfodrol> ??> Dayton login/throttle
#256 [04:28] <Absol> Dayton: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#257 [04:28] <Absol> Dayton: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#259 [04:28] <thgilfodrol> hello karlfredrik04, did you need help?
#260 [04:28] <karlfredrik04> yes
#261 [04:29] <karlfredrik04> i have wite strips in front of mee
#262 [04:29] <karlfredrik04> i true its a f3
#263 [04:29] <karlfredrik04> but i dont know
#264 [04:29] <thgilfodrol> you have white lines around all blocks?
#265 [04:29] <Dayton> And by the way, whenever I am logging into the launcher do I put in my email or username?
#266 [04:29] <karlfredrik04> no 10 i front
#267 [04:30] <leighton> i cannot access my minecraft app data file onWindows 10, im trying to use a resource pack? Any ideas how to open the files for minecraft
#268 [04:30] <karlfredrik04> i dont use tecsture pc
#269 [04:30] <thgilfodrol> leighton: in minecraft's options, go to video settings, then resource packs
#270 [04:30] <thgilfodrol> leighton: you should be able to click on a button named "Open Resource Pack Folder" or something similar
#271 [04:30] <karlfredrik04> i have played minecraft in 4 years so dath i know
#272 [04:31] <thgilfodrol> ??> karlfredrik04 irc/multitask
#273 [04:31] <thgilfodrol> ??> karlfredrik04 irc/multitasking
#274 [04:31] <Absol> karlfredrik04: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#275 [04:31] * karlfredrik04 [karlfredrik04@notlogged] has quit. (Client Quit)
#276 [04:31] <thgilfodrol> karlfredrik04: sorry, I'm not sure what you mean by- rip
#277 [04:31] * karlfredrik04 [karlfredrik04@notlogged] has joined #minecrafthelp
#278 [04:31] <thgilfodrol> karlfredrik04: sorry, I'm not sure what you mean by "10 i front"- could you clarify?
#279 [04:32] <karlfredrik04> have you skype ore somting
#280 [04:32] <Dayton> Whenever I log into my launcher should I be using my Username or Email. Its been a while
#281 [04:32] <karlfredrik04> so i can send you a picture
#282 [04:33] <leighton> how do i download texture packs from the internet and place them into minecraft on windows 10?
#283 [04:33] <thgilfodrol> karlfredrik04: you can take a screenshot simply by pressing the "Print Scrn" button on your keyboard and then going to http://imgur.com and pressing Ctrl + V
#284 [04:33] <karlfredrik04> ok i tru to exsplane bether
#285 [04:34] <thgilfodrol> Dayton: if you haven't migrated your account, use your username
#286 [04:34] <Dayton> Alrighty, Thanks
#287 [04:34] <Dayton> Have a good night guys
#288 [04:34] * thgilfodrol waves
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#289 [04:34] <thgilfodrol> leighton: is this on the windows 10 edition of minecraft?
#290 [04:34] <leighton> yes
#291 [04:35] <karlfredrik04> no minecraft
#292 [04:36] <karlfredrik04> http://imgur.com/a/4zNcZ
#293 [04:36] <karlfredrik04> you see
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#295 [04:36] <thgilfodrol> leighton: can you press the windows key + R, and type %AppData% in the window that pops up, and press enter?
#296 [04:37] <karlfredrik04> ok
#297 [04:37] <thgilfodrol> ??> karlfredrik04 irc/multitasking
#298 [04:37] <Absol> karlfredrik04: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#299 [04:38] <karlfredrik04> http://imgur.com/a/4zNcZ here you have a picture
#300 [04:38] <karlfredrik04> you can see the problem dere
#301 [04:38] <thgilfodrol> karlfredrik04: I saw it
#302 [04:38] <karlfredrik04> yes how i fix it
#303 [04:38] <thgilfodrol> karlfredrik04: do you have an AMD or NVidia gpu?
#304 [04:39] <leighton> I have done that step however nothing about minecraft appears?
#305 [04:39] <karlfredrik04> intel cpu and gtx 760
#306 [04:40] * matrox [matrox@notlogged] has joined #minecrafthelp
#307 [04:40] <thgilfodrol> karlfredrik04: in your NVidia control panel, can you turn off antialiasing and threaded optimization for minecraft?
#308 [04:40] <matrox> dlaczego nie moge grać
#309 [04:40] <karlfredrik04> i am from norway i am not so good in english
#310 [04:40] <thgilfodrol> leighton: are you at the appdata folder?
#311 [04:40] <thgilfodrol> ??> matrox lang/pl
#312 [04:40] <Absol> matrox: Na tym kanale mowimy tylko w jezyku angielskim. Prosze uzyc Google Translate: https://translate.google.com/#pl/en
#313 [04:41] <matrox> to sobie przetłumacz
#314 [04:41] <matrox> dlaczego nie mogę grac odpowiedz mi
#315 [04:41] <matrox> żul
#316 [04:42] <karlfredrik04> hey now I use the AFTER. Ok I have intel core i5 I know / invisible stripes around my blocker little farther away I think it's a f3 key but are a little u sure
#317 [04:43] <thgilfodrol> matrox: nie moge cie zrozumiec wlasciwie
#318 [04:44] <thgilfodrol> matrox: https://translate.google.com/#pl/en/
#319 [04:44] <thgilfodrol> karlfredrik04: try the steps I mentioned earlier, it's unlikely an F3 option is causing that
#320 [04:44] <karlfredrik04> ok
#321 [04:45] <leighton> yes i am at the appdata folder and there is no folder for miecraft
#322 [04:45] <matrox> why can not I play
#323 [04:46] * AHMED [AHMED@notlogged] has joined #minecrafthelp
#324 [04:47] <thgilfodrol> leighton: click on Local, then Packages
#325 [04:47] <AHMED> HAY PLZ told my how to fixe the internal exception java.lang.nullpointerexception
#326 [04:47] <AHMED> real
#327 [04:47] <thgilfodrol> leighton: do you see a folder named something like Microsoft.Minecraft?
#328 [04:47] <AHMED> werre
#329 [04:47] <karlfredrik04> not now
#330 [04:47] <thgilfodrol> matrox: depends on what the issue is- what happens when you try?
#331 [04:47] <thgilfodrol> ??> AHMED irc/multitasking
#332 [04:47] <Absol> AHMED: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#333 [04:48] <AHMED> i enter to the server end give my the internal exception java.lang.nullpointerexception
#334 [04:48] <thgilfodrol> ??> AHMED tools/hjt
#335 [04:48] <Absol> AHMED: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#336 [04:48] <Absol> AHMED: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#337 [04:48] <matrox> Help me this why can not I play Minecraft
#338 [04:48] <AHMED> ok
#339 [04:49] <thgilfodrol> matrox: what happens when you try to play the game?
#340 [04:49] <leighton> I am on the ap data folder and there is nothing to do with minecraft there, under microsoft it just says word and powerpoint
#341 [04:49] <karlfredrik04> i just get up microsoft flight simulator
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#343 [04:49] <matrox> pops crash
#344 [04:50] <thgilfodrol> leighton: did you click on Local then Packages?
#345 [04:50] <thgilfodrol> ??> matrox launcher/crash-log
#346 [04:50] <Absol> matrox: We need to see your crash log, which appears after a crash.
#347 [04:50] <Absol> matrox: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#348 [04:51] <leighton> By "local" do you mean "this PC"?
#349 [04:51] <thgilfodrol> leighton: I mean Local, inside AppData
#350 [04:51] * kiarazockt [kiarazockt@notlogged] has joined #minecrafthelp
#351 [04:52] <leighton> There is no local option
#352 [04:52] <leighton> should there be one for minecraft or is there not meant to be?
#353 [04:52] * timo_ [timo_@notlogged] has quit. (Ping timeout: 195 seconds)
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#355 [04:53] <thgilfodrol> leighton: can you confirm that you don't have a Local folder inside AppData?
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#358 [05:04] <leighton> i can fully confirm that there is no local folder
#359 [05:04] <leighton> oh no! wait i have found it
#360 [05:05] <leighton> i am on packages
#361 [05:06] <thgilfodrol> can you enter the folder that starts with Minecraft.Minecraft?
#362 [05:06] <leighton> no it ist available
#363 [05:07] <leighton> hold on,yes itis
#364 [05:07] <leighton> i found it insidd something else
#365 [05:07] <thgilfodrol> from there on, enter LocalState, the games, com.mojang, tyhen click on resource_packs
#366 [05:08] <leighton> then whatdo i click
#367 [05:08] <leighton> do i copy my mod into that
#368 [05:08] <thgilfodrol> copy your texture pack folder into it
#369 [05:09] <leighton> then when i load minecraft will flows hd be available?
#370 [05:10] <thgilfodrol> you should be able to click on Global Resources within settings to select the pack
#371 [05:11] <leighton> it isnt there
#372 [05:11] <leighton> does itmatter what version the pack is in
#373 [05:12] <thgilfodrol> for compatibility, yes
#374 [05:14] <leighton> please can you tell me what version my minecraft is? its only just been downloaded and iis the most recent update of windows 10
#375 [05:15] <thgilfodrol> should be 0.16.2
#376 [05:15] <leighton> okay,will i need to find a version of flows hd that matches that vrsion?
#377 [05:15] <leighton> or if not what flows do i need
#378 [05:16] <thgilfodrol> yes, you should find a version of the texture pack for that version
#379 [05:18] <leighton> ok i will try
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#385 [05:56] * alice [alice@notlogged] has joined #minecrafthelp
#386 [05:57] <alice> Hello I heard from someone that LAN doesn't work when I'm trying to join the same world with one account on two computers
#387 [05:57] <alice> is this true?
#388 [05:58] <elcharely> I'm in windows 10 and it says lack graphics update or something like that, i've been in ubuntu and have copy the URL should i sent you the URL
#389 [05:58] * CuzImJugendlich [CuzImJugendlich@notlogged] has joined #minecrafthelp
#390 [05:58] <elcharely> ??
#391 [05:59] <Andrio> alice, yes.
#392 [06:00] <elcharely> ANYONE?
#393 [06:00] <Andrio> elcharely, yes.
#394 [06:00] <elcharely> I sent you the URL?
#395 [06:00] <Andrio> No?
#396 [06:00] <Andrio> You didn't.
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#398 [06:01] <elcharely> http://paste.ubuntu.com/23613152/
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#400 [06:01] <Andrio> elcharely, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#401 [06:02] <elcharely> yeah but i try to downgrade but i cant becouse it has been more than 1 month
#402 [06:03] <Andrio> mm
#403 [06:03] <Andrio> Do you still have Windows 7 or recovery disks?
#404 [06:04] * CuzImJugendlich [CuzImJugendlich@notlogged] has quit. (Ping timeout: 195 seconds)
#405 [06:04] <elcharely> there's any version of minecraft for windows 10?
#406 [06:04] <elcharely> i dont know whats a recovery disk
#407 [06:04] <elcharely> im spanish XD
#408 [06:08] <Andrio> well, there's the PC version and the Windows 10 edition, which is in the Windows 10 store.
#409 [06:08] <Andrio> You should have a code for the latter on your Mojang account, too.
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#411 [06:11] * burak [burak@notlogged] has joined #minecrafthelp
#412 [06:12] <dorian> I can not play pixelmon mod for minecraft
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#415 [06:18] <techno156> ??>> dorian mods
#416 [06:18] <thgilfodrol> he poofed
#417 [06:18] <techno156> yes
#418 [06:19] <techno156> that's why I added the >>
#419 [06:19] <techno156> may as well check if the bot explodes when that happens, anyway
#420 [06:19] <techno156> lol
#421 [06:19] <thgilfodrol> ah, that messages him if he returns?
#422 [06:27] * nafnaf [nafnaf@notlogged] has joined #minecrafthelp
#423 [06:28] <nafnaf> hello evertime I want to start minecraft it gives me this error EXCEPTION_ACCESS_VIOLATION
#424 [06:29] <nafnaf> everytime*
#425 [06:29] <thgilfodrol> ??> nafnaf launcher/crash-log
#426 [06:29] <Absol> nafnaf: We need to see your crash log, which appears after a crash.
#427 [06:29] <Absol> nafnaf: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#428 [06:30] <nafnaf> I think I pasted it in that link
#429 [06:31] <nafnaf> http://paste.ubuntu.com/23613257/
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#433 [06:33] <thgilfodrol> how long ago has this started happening?
#434 [06:34] <nafnaf> don't know I just got a new laptop and haven't played minecraft in months
#435 [06:34] <thgilfodrol> has it ever worked on your new laptop?
#436 [06:34] <nafnaf> nope
#437 [06:34] <thgilfodrol> ??> nafnaf win/dxdiag
#438 [06:34] <Absol> nafnaf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#439 [06:35] <nafnaf> ok thank you very much i'm gonna try that
#440 [06:35] <nafnaf> I will let you know how it went
#441 [06:35] <thgilfodrol> it's only meant to provide me with your system configuration, not intended as a fix
#442 [06:35] <thgilfodrol> it's only meant to provide me with your system configuration, not intended as a fix
#443 [06:35] * xXBABYxpanterXx [xXBABYxpanterXx@notlogged] has left #minecrafthelp
#444 [06:36] <nafnaf> ow ok I get it i'm almost done
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#446 [06:38] <nafnaf> http://paste.ubuntu.com/23613268/
#447 [06:39] <Nick0ver> I have change my password but i can't be connect to my account
#448 [06:40] <thgilfodrol> ??> Nick0ver login/throttle
#449 [06:40] <Absol> Nick0ver: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#450 [06:40] <Absol> Nick0ver: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#451 [06:41] * lokofoda1 [lokofoda1@notlogged] has joined #minecrafthelp
#452 [06:41] <Nick0ver> Ok thank you
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#454 [06:42] <nafnaf> I forget to say i send the link for what you asked :)
#455 [06:42] <thgilfodrol> nafnaf: got it, looking at it now
#456 [06:46] <thgilfodrol> nafnaf: unfortunately, your graphics card is unsupported past windows vista
#457 [06:46] <thgilfodrol> to be able to play minecraft, you would have to either upgrade to a computer that meets the minimum requirements, or downgrade to windows vista
#458 [06:47] <nafnaf> ow nevermind then Minecraft isn't that important for me but thanks a lot for your help and time!
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#460 [06:48] <thgilfodrol> np, good luck
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#466 [06:59] * XxYouLingxX [XxYouLingxX@notlogged] has joined #minecrafthelp
#467 [07:01] <Adnot> Hello,My friend witch nickname syca has got stealing his account. Sorry for grammar but I am from czech republick
#468 [07:01] <thgilfodrol> ??> Adnot account/hacked
#469 [07:01] <Absol> Adnot: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#470 [07:01] <Absol> Adnot: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#472 [07:04] <XxYouLingxX> when i enter the minecraft server, it show me "java.lang.NullPointerException", how do i fixed it?
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#476 [07:17] <Vaporised> HI, I have a problem where my minecraft will not launch, just crash.Ive tried updating the graphics drivers but there is no update for them.
#477 [07:20] <Andrio> ??> Vaporised win/DXDiag
#478 [07:20] <Andrio> ??> Vaporised win/DXDiag
#479 [07:20] <Absol> Vaporised: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#480 [07:20] <Vaporised> I have the report http://paste.ubuntu.com/23613398/
#481 [07:21] <Vaporised> HI, I have a problem where my minecraft will not launch, just crash.Ive tried updating the graphics drivers but there is no update for them.
#482 [07:21] <Vaporised> I have the report http://paste.ubuntu.com/23613398/
#483 [07:22] <Andrio> Vaporised, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#484 [07:22] <Vaporised> thanks
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#487 [07:37] * stdyrmx [stdyrmx@notlogged] has joined #minecrafthelp
#488 [07:37] <stdyrmx> hi
#489 [07:38] <stdyrmx> on 1.10 and 1.11 i try to put on a texture pack then the game lags as soon as i click the resource pack poption in the settings
#490 [07:38] <stdyrmx> after when im in i cannot select a texture pack nor can i exit out of it so i end the task with task amanger
#491 [07:38] <stdyrmx> any help/advice?
#492 [07:41] * Smulski [Smulski@notlogged] has joined #minecrafthelp
#493 [07:41] <Smulski> Hello
#494 [07:41] <Smulski> I have a Problem..
#495 [07:41] <Smulski> Im willing to play Minecraft after a very long time now, but i dont remember my email adress for the account
#496 [07:41] <Smulski> Do you know how I find out which email i used to registrate?
#497 [07:42] <Smulski> How i can find out*
#498 [07:42] <thgilfodrol> Smulski: try using all your email addresses for account recovery, and check all the spam/junk folders
#499 [07:43] <thgilfodrol> Smulski: if you don't find the correct one, you'll have to contact mojang with your transaction id
#500 [07:43] <thgilfodrol> ??> Smulski account/send-email
#501 [07:43] <Absol> Smulski: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#502 [07:43] <Absol> Smulski: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#503 [07:43] <thgilfodrol> ??> Smulski account/trans-id
#504 [07:43] <Absol> Smulski: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#505 [07:44] <thgilfodrol> stdyrmx: are you running the game with any mods?
#506 [07:48] <Smulski> I cant look in my Junk/Spam Folder, because I dont know with which Email Adress I registered my Minecraft Account.. and im just logged into my Main Email Adress because I dont remember the other/old ones
#507 [07:49] <thgilfodrol> yeah, you'll have to contact mojang then
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#509 [07:54] <stdyrmx> thgilfodrol no i am not
#510 [07:55] <stdyrmx> i have an i7 2.2ghz 8gb ram win10 64x intel iris
#511 [07:55] <stdyrmx> i get lke 300 fps on minecraft
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#514 [08:17] * babadu86 [babadu86@notlogged] has joined #minecrafthelp
#515 [08:17] <babadu86> slt
#516 [08:19] * Onicorn [Onicorn@notlogged] has joined #minecrafthelp
#517 [08:19] <Onicorn> Hi guiys! I have a problem with my password. Keep getting invalidcredentials.. I waited 10 hours and still getting it. Changed the password 3 times so far
#518 [08:20] <Onicorn> I can login to mojang but I can't login into Launcher or minecraft.net
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#525 [08:34] <RealDeadGamer> suspecting my sons account to be hacked coz he suddenly cant log in
#526 [08:34] * smilsey [smilsey@notlogged] has joined #minecrafthelp
#527 [08:34] <Brahm_> Hi mojang, i have a problem, i not access to my account, i try change the pass 3 times, but not logged me, please, i not know what to do :( , please, answer me, i want to play :'(
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#529 [08:37] <RealDeadGamer> anyone?
#530 [08:37] * RealDeadGamer [RealDeadGamer@notlogged] has quit. (Client Quit)
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#533 [08:43] <smilsey> Hi mojang, i have a problem : when i downloaded Windows 10 on my PC Minecraft crashed at 4 times and when i successed to start minecraft i had 2 fps and 0 chunks so it is impossible to do anything.I don't know what i need to do. Need i to re-install minecraft ? and how can i do it ?
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#539 [08:50] <smilsey> Hi mojang, i have a problem : when i downloaded Windows 10 on my PC Minecraft crashed at 4 times and when i successed to start minecraft i had 2 fps and 0 chunks so it is impossible to do anything.I don't know what i need to do. Need i to re-install minecraft ? and how can i do it ?
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#541 [09:00] <Siwat2545> Hi guy my mouse is getting output every 1 second like i move right after that 1 sec to move but my keyboard work fine and when i hold right mouse or left mouse it not geting a 1 sec lag
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#546 [09:22] <ActiveSkill> Everytime i try to log into minecraft i am presented with the message "Sorry, but we couldn't connect to our servers. Please make sure that you are online and that minecraft is no blocked.{SocketTimeoutException: connect timed out}" I have tried everything to log in. I have reinstalled java, minecraft, deleted the ".mincraft" file in "%appdata%" and restarted my wifi, pc and ive made sure the password is correct. Please contac
#547 [09:22] <thgilfodrol> ??> ActiveSkill tools/hjt
#548 [09:23] <Absol> ActiveSkill: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#549 [09:23] <Absol> ActiveSkill: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#550 [09:23] <ActiveSkill> I just went to Mojang technical support and it pointed me to this thing. I have no idea how to use it.
#551 [09:24] <thgilfodrol> follow the instructions above and once it generates the log, paste it at the second link provided and give us the link
#552 [09:28] <ActiveSkill> http://paste.ubuntu.com/23613996/
#553 [09:28] <ActiveSkill> Here it is
#554 [09:29] <thgilfodrol> ??> ActiveSkill info/mcleaks
#555 [09:29] <Absol> ActiveSkill: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#556 [09:29] <Absol> ActiveSkill: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#557 [09:29] <thgilfodrol> ??> ActiveSkill win/hosts/edit
#558 [09:29] <Absol> ActiveSkill: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#559 [09:29] <Absol> ActiveSkill: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#560 [09:30] <ActiveSkill> yeah i know. I used it once and i instently regreated it. I could not fine a way to rmeove it.
#561 [09:31] <ActiveSkill> I do not know how to find note pad form the start menu. I am using windows 10 and im not up to date with it completly yet to be honest.
#562 [09:32] <thgilfodrol> try clicking on run, and typing notepad.exe
#563 [09:33] <ActiveSkill> Ok its open.
#564 [09:34] <ActiveSkill> Ok i have got the %SystemRoot%\System32\drivers\etc\hosts in it. Post it in a pastebin and put it in here>
#565 [09:34] <ActiveSkill> ?
#566 [09:36] <thgilfodrol> no need, the instructions above will suffice
#567 [09:36] <ActiveSkill> Ok, what do i do with it now?
#568 [09:37] <thgilfodrol> what part are you on?
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#570 [09:37] <eclipse000> i need help to get my skin. I try to download it but it doesnt work
#571 [09:37] <ActiveSkill> I have opened notepad as administrator and have opened %SystemRoot%\System32\drivers\etc\hosts in it
#572 [09:38] <eclipse000> how do i download a skin to my minecraft, it doesnt work
#573 [09:38] <thgilfodrol> ActiveSkill: remove all lines with mojang in it, as Absol said
#574 [09:38] <eclipse000> ?
#575 [09:39] <ActiveSkill> what does "remove all lines with mojang in it" Literaly remove the lines with mojang in it?
#576 [09:39] <thgilfodrol> yes, literally remove the lines with mojang in it
#577 [09:39] <eclipse000> how
#578 [09:39] <thgilfodrol> ??> eclipse000 irc/multitasking
#579 [09:39] <Absol> eclipse000: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#580 [09:40] <ActiveSkill> Ok, i removed to ips that had the work mojang on the line.
#581 [09:40] <thgilfodrol> ActiveSkill: you need to remove the entire lines, not just the IPs
#582 [09:40] <ActiveSkill> Yes i did that
#583 [09:40] <ActiveSkill> Removed the entire line
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#585 [09:41] <thgilfodrol> ActiveSkill: okay, now save the file and try minecraft again
#586 [09:41] <ActiveSkill> I close out of the file now after i saved it?
#587 [09:42] <ActiveSkill> Ok it worked. Thank you for your help.
#588 [09:42] <thgilfodrol> that's good, remember to not use tools like mcleaks in the future
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#590 [09:43] <ActiveSkill> I wont be using them now. Thanks for the help. I appreciate it.
#591 [09:43] <ActiveSkill> Now i got to go find all the servers i had on my list...
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#593 [09:43] <ActiveSkill> I tryed deleting my .minecraft trying to fix the problem
#594 [09:44] <thgilfodrol> in future reinstalls, you can make a copy of the servers.dat file in .minecraft
#595 [09:44] <thgilfodrol> that file stores your servers
#596 [09:44] <ActiveSkill> Yeah i remembered that after reading about something saying "save your server file" some where online...
#597 [09:44] <ActiveSkill> Ill get them back tho. Its no problem
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#602 [10:09] <Kim_> hello
#603 [10:10] <Kim_> If i only know my ingame username and forgot what email i used when i bought the game back in 2011 what should i do ?
#604 [10:10] <Kim_> because now you cant sign in with your username
#605 [10:11] <thgilfodrol> if you didn't migrate your account, you can still sign in with your username
#606 [10:11] <Kim_> but i need to know my email to reset my password
#607 [10:12] * takomy55 [takomy55@notlogged] has joined #minecrafthelp
#608 [10:12] <Kim_> because i only remember the username, i last logged in 5 years ago..
#609 [10:12] <thgilfodrol> have you tried using all your emails for account recovery, and seeing if you get any emails?:
#610 [10:12] <Kim_> yes
#611 [10:13] <Kim_> i tried to use all the emails i have and none of them work
#612 [10:13] <thgilfodrol> you would have to contact mojang then
#613 [10:13] <thgilfodrol> ??> Kim_ account/send-email
#614 [10:13] <Absol> Kim_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#615 [10:13] <Absol> Kim_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#616 [10:13] <thgilfodrol> ??> Kim_ account/trans-id
#617 [10:13] <Absol> Kim_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#618 [10:14] <Kim_> okay thanks
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#628 [10:25] <olle> my account has been hacked
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#632 [10:27] <kole> Ok, i have a question........
#633 [10:28] <kole> I have a Minecraft Console world, and we haven't been to the End yet, once the End City/ Elytra update comes out, will we still get the End Citys in we haven't been to the end yet?
#634 [10:28] <kole> *if we haven't been
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#636 [10:30] <kole> Hello????
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#640 [10:33] <kole> I have a Minecraft Console world, and we haven't been to the End yet, once the End City/ Elytra update comes out, will we still get the End Citys in we haven't been to the end yet?
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#643 [10:39] <DerpyKid1> PLEASE help me i cant log into my minecraft account
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#645 [10:40] <DerpyKid1> it says wrong email or password but its the right one and when i reset password i still cant login
#646 [10:40] <DerpyKid1> ok no help at all thanks man
#647 [10:40] <kole> I dont know how to solve your problem
#648 [10:40] <kole> Sorry
#649 [10:40] <DerpyKid1> nnot you
#650 [10:41] <DerpyKid1> the moderators
#651 [10:41] <kole> Oh
#652 [10:41] <DerpyKid1> they dont even respond
#653 [10:41] <DerpyKid1> useless
#654 [10:44] <DerpyKid1> THANKS FOR THE FUCKING HELP YOU FUCKING CUNT GO KYS NEVER REPLY LITTLE SHITS UR PARENT NEVER LOVED YOU YOU GAY ASS MUVAFICKERS
#655 [10:44] <Absol> DerpyKid1: Please keep it civil
#656 [10:44] <DerpyKid1> NOOO
#657 [10:44] * GreyVulpine kicked DerpyKid1 from #minecrafthelp (Reason: erpyKid1 :Sorry, we cannot help you here.)
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#678 [11:51] <Blond_Demon> i am trying to connect to my old pc minecraft account and it is not working i tried my old account info and that doesnt work and i tried reseting but its still does not work after ive rest my password
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#688 [12:17] <tristanio66> hello
#689 [12:17] <tristanio66> is there someone
#690 [12:17] <tristanio66> i have a question related to minecraft
#691 [12:17] <tristanio66> because i am getting an error if i start it up
#692 [12:17] <GreyVulpine> Simply just ask
#693 [12:18] <tristanio66> Completely ignored arguments: [--nativeLauncherVersion, 307] [19:15:38] [Client thread/INFO]: Setting user: Tristanio66 [19:15:42] [Client thread/INFO]: LWJGL Version: 2.9.4 # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0966131c, pid=11284, tid=492 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM)
#694 [12:18] <tristanio66> this is the error
#695 [12:18] <GreyVulpine> tristanio66 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#696 [12:18] <tristanio66> http://paste.ubuntu.com/23614980/
#697 [12:19] <tristanio66> i already tried to reinstall minecraft and java
#698 [12:19] <GreyVulpine> Has minecraft worked before?
#699 [12:19] <tristanio66> yes
#700 [12:19] <tristanio66> but then i uninstalled it because i didnt have time
#701 [12:19] <tristanio66> and i reinstalled it and it stopped working
#702 [12:19] <GreyVulpine> Tried toggling the VBOs video option inside minecraft's options?
#703 [12:20] <tristanio66> no because i couldnt find options.txt
#704 [12:20] * camander1990 [camander1990@notlogged] has joined #minecrafthelp
#705 [12:20] <GreyVulpine> Can you launch minecraft at all?
#706 [12:20] * SebKidd [SebKidd@notlogged] has joined #minecrafthelp
#707 [12:20] <tristanio66> sometimes it starts but i doesnt even gets to the mojang logo
#708 [12:20] <GreyVulpine> tristanio66 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#709 [12:20] <tristanio66> then it crashes and it says java se binary has stopped working
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#711 [12:21] <camander1990> i cant login on computer but can on phone
#712 [12:21] <SebKidd> Hey?
#713 [12:21] <GreyVulpine> camander1990 - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#714 [12:21] <SebKidd> Can Anybody help me with my issue?
#715 [12:21] <GreyVulpine> SebKidd - What issue?
#716 [12:21] <tristanio66> your link is not working
#717 [12:21] <SebKidd> Well
#718 [12:21] <SebKidd> its a long story
#719 [12:22] <SebKidd> Will you help me?
#720 [12:22] <Ankgora> Hello I have a problem, I connect to optifine and since I can no longer connect to minecraft, the site mojang and minecraft (I'm French)
#721 [12:22] <SebKidd> GreyVulpine
#722 [12:22] <GreyVulpine> tristanio66 - Pixel Format Not Accelerated - Hopper
#723 [12:22] <GreyVulpine> er
#724 [12:22] <GreyVulpine> tristanio66 - http://hopper.minecraft.net/help/pixel-format-not-accelerated/
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#726 [12:22] <SebKidd> GreyVulpine Can you help me?
#727 [12:22] <GreyVulpine> SebKidd - Only if you tel lme
#728 [12:22] <SebKidd> Ok!
#729 [12:22] <SebKidd> So
#730 [12:22] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 206 seconds)
#731 [12:23] <SebKidd> I was playing mc n stuff
#732 [12:23] <SebKidd> I logged out
#733 [12:23] <tristanio66> thanks ill try it
#734 [12:23] <Ankgora> I have a problem, I connect to optifine and since I can no longer connect to minecraft, the site mojang and minecraft (I'm French)
#735 [12:23] <SebKidd> got back on and it only let me play offline, I uninstalled mc and reinstalled it restarted my pc, and went on mc.
#736 [12:23] <mattym> Ankgora, What happens when you try to connect?
#737 [12:24] <Ankgora> Sorry, but your username or password is incorrect
#738 [12:25] <mattym> Ankgora, Have you tried a password reset?
#739 [12:25] <GreyVulpine> SebKidd - Do you get any error messages when trying to log in?
#740 [12:25] <SebKidd> It said it got corrupt or something and recommended re-installing it again, I did that same thing, i used the fix option, then ran mc as administartor and it let me on, I had to login and I did, but it said Sorry, cant connect try unblocking the game or make sure you are online. my internet is working and the game is not blocked, Please help me"
#741 [12:25] <SebKidd> help me!*
#742 [12:25] <GreyVulpine> ??> SebKidd tools/hjt
#743 [12:25] <Absol> SebKidd: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#744 [12:25] <Absol> SebKidd: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#745 [12:25] * fabiogamerj3 [fabiogamerj3@notlogged] has joined #minecrafthelp
#746 [12:26] <SebKidd> ?
#747 [12:26] <GreyVulpine> SebKidd - Follow Absol's instructions
#748 [12:26] <SebKidd> Okay
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#750 [12:28] <SebKidd> http://paste.ubuntu.com/23615029/
#751 [12:28] <SebKidd> Absol?
#752 [12:28] <SebKidd> GreyVulpine?
#753 [12:28] <mattym> ??> SebKidd scold/patience
#754 [12:28] <Absol> SebKidd: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#755 [12:29] <Absol> SebKidd: In short, your supplications will be answered, in the order in which they are received.
#756 [12:29] <SebKidd> Ok
#757 [12:29] <GreyVulpine> SebKidd - I see you've used MCleaks
#758 [12:29] <SebKidd> Yeah I have tryed tons of stuff
#759 [12:29] <SebKidd> tried
#760 [12:29] <SebKidd> never works though for me
#761 [12:29] <SebKidd> these things
#762 [12:29] <GreyVulpine> Indeed, it's a nasty piece of software.
#763 [12:30] <SebKidd> my brother uses my account and tries everything
#764 [12:30] <SebKidd> is mcleaks that alt thing?
#765 [12:30] <GreyVulpine> Also, root cause would probably be the mcafee firewall/security software. It's been known to block minecraft
#766 [12:30] <GreyVulpine> Yes
#767 [12:31] <SebKidd> Oh Ok, sorry i am not good with the technical parts of minecraft
#768 [12:31] <mattym> without being able to install it, hes not even getting to the Mcleaks error yet
#769 [12:31] <GreyVulpine> So, which would you like to try first? Deleting MCleaks, or removing mcafee?
#770 [12:31] <SebKidd> i dont know what root is?
#771 [12:31] * Patukas [Patukas@notlogged] has joined #minecrafthelp
#772 [12:31] <SebKidd> Idk whatever works I guess?
#773 [12:31] <SebKidd> Try McLeaks
#774 [12:31] <Patukas> Hello?
#775 [12:31] <GreyVulpine> You'll need to do both
#776 [12:31] <GreyVulpine> Patukas - Hello
#777 [12:31] <SebKidd> Me?
#778 [12:31] <mattym> He will also have to remove Avast, as if it was installed same time as MCAfee its likely broken/busted
#779 [12:31] <GreyVulpine> SebKidd - Yes
#780 [12:32] <GreyVulpine> mattym - Yeah, probably
#781 [12:32] <SebKidd> Wait GreyVulpine can you try Deleting MCLeaks first?
#782 [12:32] <GreyVulpine> ??> SebKidd win/hosts
#783 [12:32] <Absol> SebKidd: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#784 [12:32] <Absol> SebKidd: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#785 [12:32] <SebKidd> ?
#786 [12:32] <GreyVulpine> SebKidd - Again, follow Absol's instructinos
#787 [12:32] <GreyVulpine> instructions, even
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#789 [12:33] <Ankgora> Please help ! Hello I have a problem, I am connected to optifine and since I can no longer connect to minecraft, the site mojang and minecraft
#790 [12:33] <SebKidd> Hey are you guys staff?
#791 [12:33] <SebKidd> you seem to knw your stuff
#792 [12:33] <SebKidd> know*
#793 [12:33] <GreyVulpine> We've been doing this for years.
#794 [12:34] <SebKidd> wow nice
#795 [12:34] <mattym> Ankgora, Answer the questions you have been given. Have you tried a password reset?
#796 [12:34] <SebKidd> http://paste.ubuntu.com/23615056/
#797 [12:34] <Ankgora> No
#798 [12:34] <mattym> Ankgora, Then try.
#799 [12:35] <mattym> SebKidd, Remove the last two lines. THen save and close the file
#800 [12:35] <SebKidd> Ok
#801 [12:35] <Ankgora> This is the account to my brother, I do not have access to mailbox. But optifine is scam !
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#803 [12:35] <SebKidd> done
#804 [12:35] <SebKidd> now what
#805 [12:35] <tristanio66> GreyVulpine heres the link you asked me to send
#806 [12:35] <tristanio66> http://paste.ubuntu.com/23615063/
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#808 [12:36] <mattym> tristanio66, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#810 [12:36] <GreyVulpine> SebKidd - Remove mcafee using their tool at: https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwiQxdqK5OzQAhXhs1QKHb2FD0cQFggcMAA&url=https%3A%2F%2Fservice.mcafee.com%2Fwebcenter%2Fportal%2Fcp%2Fhome%2Farticleview%3FarticleId%3DTS101331&usg=AFQjCNFlt4fmgcRTbccbvNj3eil30Dw1WA
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#812 [12:36] <Ankgora> This is the account to my brother, I do not have access to mailbox. But optifine is scam !
#813 [12:36] <GreyVulpine> SebKidd - Er, one moment
#814 [12:36] <SebKidd> ??
#815 [12:36] <SebKidd> Huh
#816 [12:36] <tristanio66> mattym i have played minecraft on windows 10 a week or 3 ago
#817 [12:36] <tristanio66> and it worked
#818 [12:36] <GreyVulpine> SebKidd - https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS101331&_afrLoop=968244277565312#!%40%40%3F_afrLoop%3D968244277565312%26articleId%3DTS101331%26centerWidth%3D100%2525%26leftWidth%3D0%2525%26rightWidth%3D0%2525%26showFooter%3Dfalse%26showHeader%3Dfalse%26_adf.ctrl-state%3Dlwgvc1bj3_94
#819 [12:37] <mattym> tristanio66, Yeah, that was before it replaced your drivers with the 'newer' "default" drivers
#820 [12:37] <Ankgora> mattym : This is the account to my brother, I do not have access to mailbox. But optifine is scam !
#821 [12:37] <mattym> tristanio66, Which you cannot fix on windwos 10
#822 [12:37] <mattym> Ankgora, Then ask your brother for help
#823 [12:37] <tristanio66> do i need to buy windows 7 again
#824 [12:37] <tristanio66> because i upgraded form 7 to 10
#825 [12:37] <SebKidd> Do i download mcpr?
#826 [12:37] <mattym> tristanio66, Did your computer come with 7 on it?
#827 [12:37] <mattym> SebKidd, Yes
#828 [12:38] <tristanio66> yes
#829 [12:38] <SebKidd> kk
#830 [12:38] <tristanio66> but i upgraded to 10
#831 [12:38] <tristanio66> wich was free
#832 [12:38] <Ankgora> Ok, But it's bizarre anyway, just after I log on optifine
#833 [12:38] <mattym> SebKidd, Download it, run it, restart your PC when it tells you to, after the restart, reinstall Minecraft again, if it still gives you an issue come back
#834 [12:38] <SebKidd> Ok!
#835 [12:38] <tristanio66> but it says java se binary runtime error
#836 [12:38] <mattym> tristanio66, There should still be a sticker on your computer with your Windows 7, product key (DO NOT post it here)
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#839 [12:39] <tristanio66> alright
#840 [12:39] <mattym> tristanio66, Find that Key, enter it into the website here https://www.microsoft.com/en-us/software-download/windows7
#841 [12:39] <Ankgora> mattym : But it's bizarre anyway, just after I log on optifine
#842 [12:39] <tristanio66> do i lose my pictures and files if i downgrade to windows 7
#843 [12:39] <mattym> tristanio66, And you will be given the files and instructions on how to make a CD or USBstick to reinstall Windows 7 with
#844 [12:40] * ciasteqPompa [ciasteqPompa@notlogged] has quit. (Client Quit)
#845 [12:40] <tristanio66> well i guess that is the only option
#846 [12:40] <tristanio66> but do i lose my files and photos
#847 [12:40] <GreyVulpine> You would need to back them up before reinstalling windows.
#848 [12:40] <mattym> tristanio66, IF you dont back them up, yes
#849 [12:41] <tristanio66> can i back them up on the pc or do i need to back them on an usb or cloud
#850 [12:41] <mattym> tristanio66, If it seems more complicated than you want, most stores that sell computers or computer parts will offer a backup/reinstall service
#851 [12:41] <mattym> tristanio66, Any cloud or external device
#852 [12:42] <tristanio66> well most clouds dont take that much gigabytes for free so that sucks
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#856 [12:43] <mattym> tristanio66, Like I said, if you dont have the storage needed, consider having someone do the backup/reinstall for you
#857 [12:43] <tristanio66> if they can do it i can do it
#858 [12:43] <tristanio66> with some instructions
#859 [12:44] <SebKidd> mattym im uninstalling mcaffe right now, are you sure this will work??
#860 [12:44] <mattym> SebKidd, Its part of what you need to do.
#861 [12:44] <mattym> SebKidd, As you were already told, there are several issues detected on your PC
#862 [12:44] <SebKidd> so when i have to restart my pc i come back here
#863 [12:44] <mattym> SebKidd, This is one of them, we will see what happens after the restart
#864 [12:44] * fvvvvv [fvvvvv@notlogged] has joined #minecrafthelp
#865 [12:44] <SebKidd> im only trying to fix minecraft btw
#866 [12:45] * iRuxy [iRuxy@notlogged] has joined #minecrafthelp
#867 [12:45] <mattym> SebKidd, Yes, several issues on your PC, that have to do with the MC error you are getting
#868 [12:45] <SebKidd> oh ok
#869 [12:45] <SebKidd> so theres a chance it will work after this restart thingy?
#870 [12:45] <SebKidd> but probably not
#871 [12:45] <SebKidd> ?
#872 [12:45] <tristanio66> but the only thing i am worried about is that when i downgrade back to 7 i cant get windows 10 for free anymore. And if games stop supporting 7 i have to buy windows 10.
#873 [12:46] <mattym> SebKidd, Chance, but im guessing that at least 1 more thing needs to be done
#874 [12:46] <SebKidd> Ok
#875 [12:46] <iRuxy> Help
#876 [12:46] <SebKidd> but after allof this it will work right?
#877 [12:46] <SebKidd> all of*
#878 [12:46] <mattym> tristanio66, Well you cant go back to Windows 10 with that computer, so it wont matter
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#880 [12:47] <iRuxy> i have a question
#881 [12:47] <mattym> SebKidd, Yes, should
#882 [12:47] <SebKidd> Ok
#883 [12:47] <mattym> iRuxy, Just ask.
#884 [12:47] <iRuxy> !
#885 [12:47] <iRuxy> ok..
#886 [12:47] <tristanio66> nevermind matty
#887 [12:47] <iRuxy> My Minecraft doesnt start is Crash
#888 [12:47] <tristanio66> i just realised i have a windows 10 copy on an usb
#889 [12:47] <mattym> ??> iRuxy launcher/crash-log
#890 [12:47] <Absol> iRuxy: We need to see your crash log, which appears after a crash.
#891 [12:47] <Absol> iRuxy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#892 [12:48] <iRuxy> http://paste.ubuntu.com/23615100/
#893 [12:48] <mattym> tristanio66, Regardless of that, you need to remain on 7 with that computer.
#894 [12:49] <iRuxy> So, Is that fixxed
#895 [12:49] <mattym> iRuxy, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/111036/
#896 [12:49] * wiliam [wiliam@notlogged] has joined #minecrafthelp
#897 [12:49] <iRuxy> Ok Thx mattym
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#901 [12:51] <iRuxy> mattym?
#902 [12:51] <iRuxy> I have another question
#903 [12:51] * baseballkid5 [baseballkid5@notlogged] has joined #minecrafthelp
#904 [12:51] <baseballkid5> anyone here
#905 [12:51] <iRuxy> yes
#906 [12:52] <leighton> I am on windows 10 edition minecraft 0.16.2, I am trying to use texture packs off the internet. I have placed them into the resource_packs folder but they do not appear in the game
#907 [12:52] <baseballkid5> It says i have a mojang account but it doesnt send a email reset why?
#908 [12:52] * SebKidd [SebKidd@notlogged] has joined #minecrafthelp
#909 [12:52] <SebKidd> Hello?
#910 [12:52] * mikiemike [mikiemike@notlogged] has joined #minecrafthelp
#911 [12:52] <baseballkid5> Hello
#912 [12:52] <SebKidd> Vulpine? Matt?
#913 [12:53] <baseballkid5> ?
#914 [12:53] <SebKidd> Absol?
#915 [12:53] <mattym> baseballkid5, Are you sure you used the right email?
#916 [12:53] <mattym> SebKidd, Try to reinstall or run the game and see if you are still getting the same error
#917 [12:53] <baseballkid5> I think i have, is there a way to see what email is connected to my account
#918 [12:53] <baseballkid5> I think i have, is there a way to see what email is connected to my account
#919 [12:53] * mikiemike [mikiemike@notlogged] has left #minecrafthelp
#920 [12:53] <baseballkid5> I haven't been on in awhile
#921 [12:53] <SebKidd> I tryed running it and same error
#922 [12:53] <mattym> baseballkid5, No
#923 [12:53] <baseballkid5> Dang
#924 [12:53] <leighton> I am on windows 10 edition minecraft 0.16.2, I am trying to use texture packs off the internet. I have placed them into the resource_packs folder but they do not appear in the game
#925 [12:53] <mattym> ??> baseballkid5 account/forgot-email
#926 [12:53] <Absol> baseballkid5: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#927 [12:54] <mattym> baseballkid5, Try all your emails in the link Absol wrote
#928 [12:54] <mattym> leighton, One moment
#929 [12:54] * iRuxy [iRuxy@notlogged] has quit. (Quit: Web client closed)
#930 [12:54] <baseballkid5> Will do
#931 [12:54] <SebKidd> mattym
#932 [12:54] <mattym> SebKidd, Patience
#933 [12:54] <SebKidd> ok
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#936 [12:55] <tristanio66> mattym
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#938 [12:55] <tristanio66> can i also download windows 7 on 1 user but keep windows 10 on the other
#939 [12:55] <baseballkid5> So i tried my main one, i asked for a password reset but it doesnt send one?
#940 [12:55] <mattym> tristanio66, No
#941 [12:56] <mattym> baseballkid5, Try all your emails
#942 [12:56] <baseballkid5> Ok
#943 [12:56] <mattym> baseballkid5, Then check them all, and any spam or junk folders
#944 [12:57] <SebKidd> mattym?
#945 [12:57] <baseballkid5> My account got hacked
#946 [12:57] <SebKidd> should i try reinstalling mc again?
#947 [12:57] <mattym> leighton, Currently only resource packs from the 'Store' are officially supported on that version
#948 [12:57] <mattym> SebKidd, No
#949 [12:57] <SebKidd> ok
#950 [12:57] <baseballkid5> I just saw a email saying someone changed it to a random account
#951 [12:57] <SebKidd> what should i do
#952 [12:57] <mattym> SebKidd, Ok, two things to install
#953 [12:57] <SebKidd> ?
#954 [12:57] <baseballkid5> Is there anything i can do if my account has gotten hacked?
#955 [12:57] <mattym> baseballkid5, Click that email, see if you can still try to undo it
#956 [12:58] * wiliam [wiliam@notlogged] has quit. (Quit: Web client closed)
#957 [12:58] <baseballkid5> Ok
#958 [12:58] <mattym> SebKidd, Do you know how to uninstall a program from the Control Panel?
#959 [12:58] <SebKidd> no
#960 [12:58] <baseballkid5> Error! Invalid token. Try requesting another password reset e-mail.
#961 [12:58] <mattym> SebKidd, Do you know how to open the Control Panel in windows?
#962 [12:58] <SebKidd> no
#963 [12:58] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 206 seconds)
#964 [12:58] <mattym> ??> baseballkid5 account/send-email
#965 [12:58] <SebKidd> wait
#966 [12:58] <Absol> baseballkid5: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#967 [12:58] <ViktorSt> Hello, can anyone help me? My Minercraft doesnt start! http://paste.ubuntu.com/23615064/
#968 [12:58] <Absol> baseballkid5: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#969 [12:58] <baseballkid5> Wait a second
#970 [12:58] <baseballkid5> I hit dispute
#971 [12:58] <leighton> but some resource packs say that they support 0.16.2, once i have installed these they do not work
#972 [12:58] <SebKidd> yeah I can open Control Panel mattym
#973 [12:59] <mattym> SebKidd, Ok, find the Programs/Features option, or it may be called Add/Remove Program
#974 [12:59] <SebKidd> yeah
#975 [12:59] <mattym> leighton, Its not officially supported, we wont help with it here.
#976 [12:59] * blaketheboss564 [blaketheboss564@notlogged] has joined #minecrafthelp
#977 [12:59] <blaketheboss564> test
#978 [12:59] <blaketheboss564> ok good
#979 [12:59] <SebKidd> found it
#980 [12:59] <mattym> SebKidd, Ok, does it list all the installed programs?
#981 [13:00] <SebKidd> yeah
#982 [13:00] <leighton> okay, thats shit man
#983 [13:00] <Absol> leighton: Please keep it civil
#984 [13:00] <mattym> SebKidd, You need to remove two things. Hamachi, and Avast
#985 [13:00] <leighton> sucks
#986 [13:00] <SebKidd> Ok
#987 [13:00] <baseballkid5> mattym i saw a email that said my email has been changed. I clicked dispute and it says it has changed my account back to its orginal email?
#988 [13:00] <leighton> fuck this shit
#989 [13:00] * Absol kicked leighton from #minecrafthelp (Reason: eighton :Keep it civilized, you are just a human being)
#990 [13:00] <mattym> baseballkid5, So now try the password reset with that email address, the one where you got the email about it being changed
#991 [13:01] <baseballkid5> Ok thank you
#992 [13:01] * mike_ [mike_@notlogged] has joined #minecrafthelp
#993 [13:01] <blaketheboss564> ok i have been trying to login into my account i waited 3 hours still didn't work i can't even login to minecraft.net
#994 [13:01] * Chris [Chris@notlogged] has joined #minecrafthelp
#995 [13:01] <mattym> blaketheboss564, What does it say when you try?
#996 [13:01] <blaketheboss564> invaid cer...
#997 [13:01] <mike_> hey i signed up for minecraft a few years ago and i want to know if my account is gone or if it can be retreaved
#998 [13:01] * Chris is now known as Guest95126
#999 [13:02] <blaketheboss564> i don't fell like spelling
#1000 [13:02] * tristanio66_ [tristanio66_@notlogged] has joined #minecrafthelp
#1001 [13:02] <tristanio66_> mattym
#1002 [13:02] * tristanio66 [tristanio66@notlogged] has quit. (Ping timeout: 195 seconds)
#1003 [13:02] <tristanio66_> theres only on problem
#1004 [13:02] <mattym> blaketheboss564, Tell me exactly what it says, or neither do i.
#1005 [13:02] <blaketheboss564> ok i will sorry
#1006 [13:02] <baseballkid5> It still will not send a email
#1007 [13:03] <tristanio66_> i just saw that the sticker on the bottom of my pc wich contains the windows 7 product key is missing
#1008 [13:03] <mike_> where can i go to get my ACCOUNT BACK!
#1009 [13:03] <baseballkid5> This happened November 22nd
#1010 [13:03] <mattym> baseballkid5, Did you enter your email address, the one you got the email about the change on
#1011 [13:03] <SebKidd> mattym i have uninstalled them both do I restart pc now?
#1012 [13:03] <baseballkid5> Yes i did
#1013 [13:03] <mattym> SebKidd, Yes
#1014 [13:03] * Guest95126 [Guest95126@notlogged] has quit. (Client Quit)
#1015 [13:03] <SebKidd> k
#1016 [13:03] <mattym> SebKidd, If it works after that
#1017 [13:03] <mattym> SebKidd, You can reinstall the latest Avast
#1018 [13:03] <blaketheboss564> ok mattym {InvalidCredentialsexception: invalid cerdentials. invaid username or password.}
#1019 [13:03] <mattym> SebKidd, The rest of the stuff, will only cause issues
#1020 [13:03] <mike_> WHERE DO I GO TO GET MY ACCOUNT BACK
#1021 [13:03] <blaketheboss564> and i already changed it but it still didn't work
#1022 [13:03] <mattym> blaketheboss564, Do you get the same or similar error on both the Website and Minecraft
#1023 [13:04] <mattym> ??> mike_ scold/patience
#1024 [13:04] <Absol> mike_: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1025 [13:04] <Absol> mike_: In short, your supplications will be answered, in the order in which they are received.
#1026 [13:04] <mattym> mike_, What information do you know about the account?
#1027 [13:04] <baseballkid5> Im really confused
#1028 [13:04] <blaketheboss564> yes mattym
#1029 [13:04] <blaketheboss564> and i know i put it in right
#1030 [13:04] <mattym> baseballkid5, Try all the emails again in the reset link, see if you get one
#1031 [13:04] <mike_> i know nothing about it
#1032 [13:05] <baseballkid5> Ok
#1033 [13:05] <mattym> baseballkid5, And remember to check spam/junk folders
#1034 [13:05] <blaketheboss564> because i changed it like 10 times and it still won't work
#1035 [13:05] <mike_> i just need to know how to retreive it
#1036 [13:05] <mattym> mike_, Can you find your confirmation email from when you got it?
#1037 [13:05] <mike_> that was years ago
#1038 [13:05] <mattym> ??> blaketheboss564 login/throttle
#1039 [13:05] <Absol> blaketheboss564: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1040 [13:05] <Absol> blaketheboss564: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1041 [13:05] <mattym> mike_, And thats not an excuse.
#1042 [13:06] <mattym> mike_, Do you remember what type of payment method you used?
#1043 [13:06] <blaketheboss564> i already did that absol
#1044 [13:06] <mattym> blaketheboss564, Read everything Absol wrote
#1045 [13:06] <mike_> i dont have any way of telling but i know i used to have it and other than that i guess ill get out of your hair
#1046 [13:06] <ViktorSt> Hello, can anyone help me? Or are you bussy now? My Minercraft doesnt start! http://paste.ubuntu.com/23615064/
#1047 [13:06] <blaketheboss564> i already did that and didn't work for me
#1048 [13:06] <blaketheboss564> yesterday
#1049 [13:06] * SebKidd [SebKidd@notlogged] has quit. (Ping timeout: 195 seconds)
#1050 [13:07] <mattym> mike_, Yeah, there is no way to recover it if you dont have the proof of purchase or a way to recover it.
#1051 [13:07] <mike_> i didnt even buy it
#1052 [13:07] <mattym> mike_, So if you dont know the answer to any of the stuff I asked, you really wont be able to do much
#1053 [13:07] <mike_> i downloaded it
#1054 [13:07] <mattym> blaketheboss564, You get the reset password email, correct?
#1055 [13:07] <mike_> off some website from a few years ago
#1056 [13:07] * SebKidd [SebKidd@notlogged] has joined #minecrafthelp
#1057 [13:07] <SebKidd> I restarted mattym
#1058 [13:07] <blaketheboss564> yes i get i
#1059 [13:07] <blaketheboss564> it
#1060 [13:08] <mattym> mike_, Yeah, its not free so if you never baught, it you dont have an account to recover.
#1061 [13:08] <baseballkid5> Nothing
#1062 [13:08] <mattym> SebKidd, Try the game again
#1063 [13:08] <SebKidd> kk
#1064 [13:08] <baseballkid5> I checked all emails i know of
#1065 [13:08] <mattym> ??> baseballkid5 account/send-email
#1066 [13:08] <blaketheboss564> wait do you mean the you sent me or just when i reset it mattym
#1067 [13:08] <Absol> baseballkid5: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1068 [13:08] <Absol> baseballkid5: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1069 [13:08] <mattym> baseballkid5, Fill out the form Absol linked.
#1070 [13:08] <mike_> ok well i guess im screwd, well see ya and thanks for tryin'
#1071 [13:09] <mattym> blaketheboss564, When you ask it for a password reset, you actually recieve the email correct?
#1072 [13:09] * mike_ [mike_@notlogged] has quit. (Quit: Web client closed)
#1073 [13:09] <blaketheboss564> ok ty for clearing that up yes i do get the email
#1074 [13:09] <SebKidd> mattym same thing
#1075 [13:09] <mattym> blaketheboss564, If you get the email still, but resetting it does nothing, it means you are locked out.
#1076 [13:10] * rem223 [rem223@notlogged] has joined #minecrafthelp
#1077 [13:10] <mattym> SebKidd, Try reinstalling it completely
#1078 [13:10] <SebKidd> kk
#1079 [13:10] <SebKidd> k
#1080 [13:10] <blaketheboss564> ok mattym so you can't get rid of the lock and i have to wait 3 hours then reset the password
#1081 [13:11] <tristanio66_> mattym, i lost the microsoft 7 product key
#1082 [13:11] <mattym> blaketheboss564, Yes, 3 hours without any attempts to log in or change the account info.
#1083 [13:11] <blaketheboss564> ok but what if that still doesn't work
#1084 [13:11] <mattym> tristanio66_, Try taking it to a store, they may be able to verify you owned it and do the reinstall for you.
#1085 [13:12] <mattym> blaketheboss564, Then wait longer.
#1086 [13:12] <blaketheboss564> ok
#1087 [13:12] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1088 [13:12] <mattym> blaketheboss564, Like I said, if you are able to actually complete the password reset, but still get that error. Its means its the lockout
#1089 [13:12] <blaketheboss564> alright thank you for your help
#1090 [13:12] <ViktorSt> Can anyone help me now?
#1091 [13:13] <mattym> ViktorSt, Did you explain your error?
#1092 [13:13] <ViktorSt> im sorry
#1093 [13:13] * rem223 [rem223@notlogged] has quit. (Client Quit)
#1094 [13:13] <SebKidd> mattym same thing
#1095 [13:13] <baseballkid5> Alright i sent a email to them
#1096 [13:13] <mattym> ??> SebKidd tools/hjt
#1097 [13:13] <Absol> SebKidd: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1098 [13:13] <Absol> SebKidd: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1099 [13:13] <mattym> SebKidd, Can you redo the instructions Absol just wrote
#1100 [13:13] * John_ [John_@notlogged] has joined #minecrafthelp
#1101 [13:14] <SebKidd> k
#1102 [13:14] <mattym> SebKidd, Make sure you do them from the top, it needs to make a new report
#1103 [13:14] <SebKidd> Ok
#1104 [13:14] * John_ [John_@notlogged] has quit. (Client Quit)
#1105 [13:14] <baseballkid5> thanks for the help mattym ill be back if it didnt work otherwise ill be gone if it did thanks for the help
#1106 [13:15] <SebKidd> http://paste.ubuntu.com/23615252/
#1107 [13:15] * tristanio66 [tristanio66@notlogged] has joined #minecrafthelp
#1108 [13:16] <mattym> SebKidd, You didnt do the proper instructions for removing the stuff from your hosts
#1109 [13:16] <tristanio66> Mattym, cant i just go back to my previous graphics driver
#1110 [13:16] <SebKidd> huh
#1111 [13:16] <mattym> ??> SebKidd win/hosts/edit
#1112 [13:16] <Absol> SebKidd: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1113 [13:16] <Absol> SebKidd: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1114 [13:16] <tristanio66> downgrading
#1115 [13:16] <mattym> SebKidd, Make sure you follow those instructions form Absol exactly
#1116 [13:16] <SebKidd> start menu?
#1117 [13:16] <SebKidd> oh ok
#1118 [13:16] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 198 seconds)
#1119 [13:16] <mattym> SebKidd, Once its open, delete the two lines at the bottom, then save and close it, then try Minecraft
#1120 [13:16] <mattym> tristanio66, No
#1121 [13:17] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1122 [13:17] <mattym> tristanio66, They dont make a windows 10 compatable driver for your hardware.
#1123 [13:17] <SebKidd> k
#1124 [13:17] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#1125 [13:17] <mattym> tristanio66, You cant reinstall it, windows has now replaced it with a newer general purpose driver that wont support Minecraft
#1126 [13:18] * baseballkid5 [baseballkid5@notlogged] has quit. (Ping timeout: 195 seconds)
#1127 [13:18] <SebKidd> omg
#1128 [13:18] <ViktorSt> My Minecraft doesnt start, it has crashed. I dont no what to do. :(
#1129 [13:18] <SebKidd> thanks so much!!!!!!!!!!!!!!
#1130 [13:18] * tristanio66 [tristanio66@notlogged] has quit. (Client Quit)
#1131 [13:18] <SebKidd> you gusy are legends!
#1132 [13:18] <mattym> ??> ViktorSt launcher/crash-log
#1133 [13:18] <Absol> ViktorSt: We need to see your crash log, which appears after a crash.
#1134 [13:19] <Absol> ViktorSt: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1135 [13:19] * tristanio66 [tristanio66@notlogged] has joined #minecrafthelp
#1136 [13:19] <Ankgora> Optfine is scam
#1137 [13:19] * tristanio66 [tristanio66@notlogged] has quit. (Client Quit)
#1138 [13:19] <mattym> SebKidd, You can reinstall the latest Avast if you want now.
#1139 [13:19] <mattym> SebKidd, With all the other stuff gone, that wont cause an issue now
#1140 [13:19] * Pandragocorn [Pandragocorn@notlogged] has joined #minecrafthelp
#1141 [13:19] <SebKidd> ok
#1142 [13:20] <Pandragocorn> I can't close minecraft and the game is stuck on a black screen what should i do to fix it?
#1143 [13:22] * Ankgora [Ankgora@notlogged] has quit. (Quit: Web client closed)
#1144 [13:22] <Pandragocorn> also I'm using the Mac/PC edition
#1145 [13:23] <ViktorSt> This? http://paste.ubuntu.com/23615282/
#1146 [13:23] * SebKidd [SebKidd@notlogged] has quit. (Ping timeout: 195 seconds)
#1147 [13:23] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 384 seconds)
#1148 [13:24] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 206 seconds)
#1149 [13:25] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#1150 [13:28] <mattym> ??> ViktorSt win/dxdiag
#1151 [13:28] <Absol> ViktorSt: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1152 [13:28] <mattym> Pandragocorn, Is it still stuck open?
#1153 [13:28] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1154 [13:29] <ViktorSt> http://paste.ubuntu.com/23615064/
#1155 [13:29] <mattym> ViktorSt, Download and Install the file from this page http://www.nvidia.com/Download/driverResults.aspx/110254
#1156 [13:38] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1157 [13:38] * blaketheboss564 [blaketheboss564@notlogged] has quit. (Quit: Web client closed)
#1158 [13:44] * sean [sean@notlogged] has joined #minecrafthelp
#1159 [13:44] <sean> hello?
#1160 [13:45] <sean> can anyone help me? :0 Ive no idea what my MC account name is? how would i go about resetting it
#1161 [13:45] <mattym> sean, What do you remember about your account?
#1162 [13:46] <sean> nothing really just the emaikl
#1163 [13:46] <sean> email*
#1164 [13:47] <mattym> ??> sean account/forgot-email
#1165 [13:47] <Absol> sean: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1166 [13:48] <mattym> sean, Enter your email in the link Absol provided
#1167 [13:48] <mattym> sean, See if it sends a response
#1168 [13:48] <sean> oh i got it :D i guessed the password XD
#1169 [13:48] <sean> thanks for your help anyway :D
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#1171 [13:49] * PhillCarrone [PhillCarrone@notlogged] has joined #minecrafthelp
#1172 [13:50] <PhillCarrone> i can not play minecraft on my computer it said manufacture refurbished but the drivers are out of date help?
#1173 [13:50] <mattym> PhillCarrone, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1174 [13:50] <PhillCarrone> http://paste.ubuntu.com/23615384/
#1175 [13:51] <mattym> PhillCarrone, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1176 [13:51] <PhillCarrone> how do i reinstall windows 7?
#1177 [13:51] <PhillCarrone> its a laptop
#1178 [13:51] <mattym> PhillCarrone, Did your computer come with 7 on it?
#1179 [13:52] <PhillCarrone> 10
#1180 [13:52] <mattym> PhillCarrone, Is there still a sticker on the bottom of it that says Windows Product Key somewhere?
#1181 [13:52] <PhillCarrone> yes
#1182 [13:52] <mattym> PhillCarrone, If so what version of windows does it say on the sticker
#1183 [13:53] <PhillCarrone> it doesnt
#1184 [13:53] <mattym> Doesnt what?
#1185 [13:54] <PhillCarrone> have a windows version
#1186 [13:55] * CarnageMK2 [CarnageMK2@notlogged] has joined #minecrafthelp
#1187 [13:55] <PhillCarrone> buti opened setting and it says windows 10 pro
#1188 [13:56] <CarnageMK2> Can I speak German in this chat?
#1189 [13:56] <mattym> ??> CarnageMK2 lang/de
#1190 [13:56] <Absol> CarnageMK2: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1191 [13:57] <mattym> PhillCarrone, Put your Product Key from the sticker onto the following page https://www.microsoft.com/en-us/software-download/windows7
#1192 [13:57] * Anukeinplanu [Anukeinplanu@notlogged] has joined #minecrafthelp
#1193 [13:57] <mattym> PhillCarrone, If its valid, it will give you the files and instructions you need to reinstall it.
#1194 [13:57] * Anukeinplanu [Anukeinplanu@notlogged] has quit. (Client Quit)
#1195 [13:58] <CarnageMK2> I can not log into my Mojang acc, nor in my minecraft acc, no matter how often I change my password, it just happened in the middle of the game I do not know why and my computer has been rebooted
#1196 [13:59] <mattym> CarnageMK2, Is it saying you were able to successfully change the password?
#1197 [13:59] <CarnageMK2> Yes and its not working
#1198 [13:59] * toby1st [toby1st@notlogged] has joined #minecrafthelp
#1199 [13:59] <mattym> ??> CarnageMK2 login/throttle
#1200 [13:59] <Absol> CarnageMK2: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1201 [13:59] <Absol> CarnageMK2: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1202 [14:00] <CarnageMK2> ok thanks
#1203 [14:00] * CarnageMK2 [CarnageMK2@notlogged] has quit. (Client Quit)
#1204 [14:00] <toby1st> someone hacked my account and my email and password was change and it happened while i was moving out of state
#1205 [14:01] <mattym> ??> toby1st account/hacked
#1206 [14:01] <Absol> toby1st: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1207 [14:01] <Absol> toby1st: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1208 [14:01] <toby1st> thanks how do i get the transaction id/
#1209 [14:01] <toby1st> ?
#1210 [14:01] <mattym> toby1st, There should be a little link in the form
#1211 [14:01] <toby1st> ok thanks
#1212 [14:01] <mattym> ??> toby1st account/send-email
#1213 [14:01] <Absol> toby1st: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1214 [14:02] <Absol> toby1st: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1215 [14:02] <mattym> toby1st, First link from Absol
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#1217 [14:03] * AMCICO [AMCICO@notlogged] has joined #minecrafthelp
#1218 [14:05] * SebKidd [SebKidd@notlogged] has joined #minecrafthelp
#1219 [14:05] <SebKidd> I need help
#1220 [14:05] <SebKidd> anybody there?
#1221 [14:06] <mattym> What happened?
#1222 [14:06] <SebKidd> it happened again D:
#1223 [14:06] <mattym> SebKidd, Whats it saying now?
#1224 [14:06] <SebKidd> same thing
#1225 [14:06] <mattym> SebKidd, Remind me of exactly what its saying
#1226 [14:07] <SebKidd> just says play ofline
#1227 [14:07] <SebKidd> offline*
#1228 [14:07] <SebKidd> not online
#1229 [14:07] <PhillCarrone> i tried the link and it lead me nowhere
#1230 [14:07] * AMCICO [AMCICO@notlogged] has quit. (Ping timeout: 195 seconds)
#1231 [14:08] <mattym> PhillCarrone, Did you enter your product key from the computer into where it asks for it?
#1232 [14:08] * gafi1998 [gafi1998@notlogged] has joined #minecrafthelp
#1233 [14:08] <SebKidd> mattym
#1234 [14:08] <PhillCarrone> cant find it the sticker is worn out
#1235 [14:08] <mattym> ??> SebKidd tools/hjt
#1236 [14:08] <Absol> SebKidd: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1237 [14:08] <Absol> SebKidd: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1238 [14:08] <SebKidd> I think its a thing called altloader
#1239 [14:08] <mattym> PhillCarrone, Then you will need to take the computer to a store that will reinstall/downgrade it for you.
#1240 [14:09] <mattym> SebKidd, Stop using it, remove it the same way you did before.
#1241 [14:09] <SebKidd> Wait
#1242 [14:09] * gafi1998 [gafi1998@notlogged] has quit. (Client Quit)
#1243 [14:09] <SebKidd> it just says pla offline
#1244 [14:09] <SebKidd> play*
#1245 [14:09] <PhillCarrone> theres no alternative place my product key is?
#1246 [14:09] <SebKidd> shall I do what absoll said
#1247 [14:09] <mattym> PhillCarrone, No
#1248 [14:09] <PhillCarrone> k thanks
#1249 [14:09] <mattym> SebKidd, No, if youve been using the alt programs again, just remove it from your hosts file again.
#1250 [14:10] <SebKidd> k
#1251 [14:10] <SebKidd> i think I have
#1252 [14:10] <SebKidd> wait 1 sec
#1253 [14:10] <mattym> SebKidd, There are no 'Alts' in Minecraft, if you want a second account, you need to buy it, all the other methods are against the terms of your account.
#1254 [14:10] <SebKidd> oh
#1255 [14:10] <SebKidd> i did not know that.
#1256 [14:11] <SebKidd> http://paste.ubuntu.com/23615505/
#1257 [14:11] <mattym> SebKidd, These programs are also redirecting information from your computer to them, you should change the password on your account after you remove the stuff from your hosts file.
#1258 [14:11] <SebKidd> mattym
#1259 [14:11] <SebKidd> k
#1260 [14:11] * xMaxii [xMaxii@notlogged] has joined #minecrafthelp
#1261 [14:12] <SebKidd> mattym
#1262 [14:12] <mattym> SebKidd, Do you remember how to remove it from the hosts file?
#1263 [14:12] <SebKidd> nope
#1264 [14:12] <mattym> ??> SebKidd win/hosts/edit
#1265 [14:12] <Absol> SebKidd: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1266 [14:12] <Absol> SebKidd: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1267 [14:12] * xMaxii [xMaxii@notlogged] has quit. (Client Quit)
#1268 [14:13] <mattym> SebKidd, Then remove the last two lines, save and exit
#1269 [14:13] <SebKidd> k
#1270 [14:13] <SebKidd> then restart?
#1271 [14:13] <mattym> SebKidd, No
#1272 [14:13] <SebKidd> oh
#1273 [14:13] <mattym> SebKidd, Once you remove the lines, save and close the file
#1274 [14:13] <mattym> SebKidd, THen check the game again
#1275 [14:14] <SebKidd> oh it works thanks
#1276 [14:14] <SebKidd> thank u!
#1277 [14:19] * H [H@notlogged] has joined #minecrafthelp
#1278 [14:19] <H> hey ich brachia hilfe
#1279 [14:19] * H is now known as Guest13871
#1280 [14:19] <Guest13871> ich komme nicht mehr in die 1.10.2 forge rein
#1281 [14:20] <mattym> ??> Guest13871 lang/de
#1282 [14:20] <Absol> Guest13871: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1283 [14:20] <mattym> ??> Guest13871 mods
#1284 [14:20] <Absol> Guest13871: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1285 [14:20] <Absol> Guest13871: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1286 [14:21] <Guest13871> i am not can to play minecraft in the 1.10.2
#1287 [14:21] <mattym> Guest13871, What happens when you try?
#1288 [14:21] <Guest13871> please help me :(
#1289 [14:22] * PhillCarrone [PhillCarrone@notlogged] has quit. (Quit: Web client closed)
#1290 [14:25] * Mittron [Mittron@notlogged] has joined #minecrafthelp
#1291 [14:26] <Mittron> I have a problem with Javan binary SE not responding lul
#1292 [14:26] * claudio [claudio@notlogged] has joined #minecrafthelp
#1293 [14:27] * claudio [claudio@notlogged] has quit. (Client Quit)
#1294 [14:27] <mattym> Mittron, Does the launcher give you a crash log or game output log after that happens?
#1295 [14:27] <Mittron> Crash log
#1296 [14:27] <Mittron> The game is modded tho
#1297 [14:27] <Mittron> Has over 200 mods
#1298 [14:27] <mattym> ??> Mittron mods
#1299 [14:27] <Absol> Mittron: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1300 [14:27] <Absol> Mittron: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1301 [14:28] <Mittron> The thing is that it's the same thing without mods
#1302 [14:28] <mattym> Mittron, Can you get me a crash log from it unmodded.
#1303 [14:29] <mattym> ??> Mittron launcher/crash-log
#1304 [14:29] <Absol> Mittron: We need to see your crash log, which appears after a crash.
#1305 [14:29] <Absol> Mittron: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1306 [14:29] <Mittron> It doesn't crash straight away jyst after few minutes
#1307 [14:29] <mattym> Mittron, Yeah take your time
#1308 [14:29] <Mittron> Ok
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#1310 [14:31] * InfernalWithin [InfernalWithin@notlogged] has joined #minecrafthelp
#1311 [14:31] * Pixel_ [Pixel_@notlogged] has joined #minecrafthelp
#1312 [14:31] * _NoXus_ [_NoXus_@notlogged] has joined #minecrafthelp
#1313 [14:31] <Pixel_> Hello :(
#1314 [14:31] <_NoXus_> Hi
#1315 [14:32] <_NoXus_> I have a problem
#1316 [14:32] <InfernalWithin> Hi there, I am not able to login to my minecraft account. I am positive I am using the right email and password, yet it still says it is incorrect. I even reset my password around 6 times, but it still says that either my username or password is incorrect
#1317 [14:32] * _NoXus_ [_NoXus_@notlogged] has quit. (Client Quit)
#1318 [14:33] * InfernalWithin [InfernalWithin@notlogged] has quit. (Client Quit)
#1319 [14:34] <Mittron> I guess unmodded i ok now
#1320 [14:34] <Mittron> I changed java thingy to 256
#1321 [14:34] <Mittron> Maybe thats why
#1322 [14:34] <mattym> Mittron, Which thing?
#1323 [14:34] <Mittron> 1 sec
#1324 [14:35] <Mittron> Enviremnent variables
#1325 [14:36] <mattym> Mittron, Yeah you should undo that
#1326 [14:36] <Pixel_> Can I change My name under The 30 days ? :/
#1327 [14:36] <Mittron> It helped with unmodded
#1328 [14:36] <mattym> Mittron, Thats would be severely limiting the game either way, modded or not
#1329 [14:36] * NOMNOMCAR [NOMNOMCAR@notlogged] has joined #minecrafthelp
#1330 [14:36] <mattym> Pixel_, No
#1331 [14:36] <Mittron> Deleted
#1332 [14:36] <Mittron> What now
#1333 [14:37] <mattym> Mittron, If it works fine in unmodded, then you will need to go seek help from sources that do modded stuff
#1334 [14:37] <Pixel_> This is because my pseudo-polemic
#1335 [14:37] * osita25 [osita25@notlogged] has joined #minecrafthelp
#1336 [14:37] <Mittron> What's the channel for modded?
#1337 [14:37] <mattym> ??> Mittron mods
#1338 [14:37] <Absol> Mittron: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1339 [14:37] <Absol> Mittron: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1340 [14:38] <Mittron> THANKS
#1341 [14:38] <Mittron> fagots
#1342 [14:38] <osita25> osita
#1343 [14:38] <Mittron> suck
#1344 [14:38] <Mittron> D
#1345 [14:38] <osita25> sorry
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#1347 [14:39] * GreyVulpine kicked Mittron from #minecrafthelp (Reason: ittron :Go away.)
#1348 [14:40] <Pixel_> Please mattym , This is because my pseudo-polemic
#1349 [14:40] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 384 seconds)
#1350 [14:40] <mattym> Pixel_, I have no idea what that means, nor would it matter, you need to wait 30 days to do a name change.
#1351 [14:43] * NDNM [NDNM@notlogged] has joined #minecrafthelp
#1352 [14:46] <NDNM> Hi guys. Can anyone of you tell me what to do.. When I try to log in i get this message: java.net.connectexception: Connection timed out: No further information
#1353 [14:47] <mattym> NDNM, Are you able to log in on the web page?
#1354 [14:48] <NDNM> Mattym; I havent tried.. Ill do it now
#1355 [14:48] <NDNM> Yeah.. I can log in om minecraft.net
#1356 [14:48] <NDNM> *on
#1357 [14:49] <mattym> ??> NDNM tools/hjt
#1358 [14:49] <Absol> NDNM: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1359 [14:49] <Absol> NDNM: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1360 [14:53] * ViktorSt [ViktorSt@notlogged] has quit. (Ping timeout: 195 seconds)
#1361 [14:53] <NDNM> http://paste.ubuntu.com/23615691/
#1362 [14:54] <mattym> NDNM, Nothing problematic there.
#1363 [14:54] <mattym> NDNM, Could be that your connection isnt completing.
#1364 [14:54] <mattym> NDNM, Are you on a home network, or some type of public one?
#1365 [14:55] <NDNM> Well my bf is sitting right next to me.. and dont have any issues
#1366 [14:55] <NDNM> home network
#1367 [14:56] * Pixel_ [Pixel_@notlogged] has quit. (Ping timeout: 195 seconds)
#1368 [14:56] <NDNM> My concern was maybe the windows defender have been updated or java..
#1369 [14:56] <mattym> NDNM, Windows defender hasnt been an issue yet.
#1370 [14:56] <mattym> ??> NDNM av/adwcleaner
#1371 [14:56] <Absol> NDNM: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1372 [14:57] <Absol> NDNM: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1373 [14:57] <mattym> NDNM, Try the instructions Absol wrote
#1374 [14:58] <NDNM> KK See you soon
#1375 [15:01] * NDNM_ [NDNM_@notlogged] has joined #minecrafthelp
#1376 [15:01] <NDNM_> Now I cleaned me computer for malware.. further instructions?
#1377 [15:02] <mattym> NDNM_, See if its working yet
#1378 [15:03] <NDNM_> same problem
#1379 [15:03] <mattym> NDNM_, Hmm, nothing specific looked out of place in the report. And if that didnt find anything, im not sure what else it could be.
#1380 [15:04] <mattym> NDNM_, We can try a longer more detailed scan, but if that doesnt find anything, it may just be a connection issues.
#1381 [15:05] <NDNM_> I have searched for suggestions on the net and it recommanered that you ereased some in a host file.. can that be an idea?
#1382 [15:05] * EndlessParadox [EndlessParadox@notlogged] has joined #minecrafthelp
#1383 [15:06] <mattym> NDNM_, No, your report would have shown if that were the issue
#1384 [15:06] <mattym> NDNM_, Is there any other information its giving you besides "java.net.connectexception: Connection timed out: No further information"
#1385 [15:08] <NDNM_> well.. it also says "failed to connect to the server"
#1386 [15:09] <mattym> NDNM_, Yeah thats usually something blocking it, or it not being able to connect
#1387 [15:10] <mattym> NDNM_, The hjt report showed nothing, and the adwcleaner should have gotten anything else.
#1388 [15:10] <mattym> NDNM_, Sounds more and more like some connection issue.
#1389 [15:10] <mattym> NDNM_, You may want to try restarting your network, the modem/router.
#1390 [15:10] <NDNM_> I havent changed the anything about connection. but Im up for trying any idead that you have
#1391 [15:11] <NDNM_> kk.. ill try.. and if its not gonna I will get back to you to morrow
#1392 [15:11] <NDNM_> thanks for trying
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#1394 [15:16] * Isaiah [Isaiah@notlogged] has joined #minecrafthelp
#1395 [15:17] <Isaiah> cannot launch minecraft. crash report received. [16:10:16 INFO]: Minecraft Launcher 1.6.70 (through bootstrap 100) started on windows... [16:10:16 INFO]: Current time is Dec 11, 2016 4:10:16 PM [16:10:16 INFO]: System.getProperty('os.name') == 'Windows 10' [16:10:16 INFO]: System.getProperty('os.version') == '10.0' [16:10:16 INFO]: System.getProperty('os.arch') == 'amd64' [16:10:16 INFO]: System.getProperty('
#1396 [15:18] <mattym> ??> Isaiah launcher/crash-log
#1397 [15:18] <Absol> Isaiah: We need to see your crash log, which appears after a crash.
#1398 [15:18] <Absol> Isaiah: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1399 [15:18] * sharon [sharon@notlogged] has joined #minecrafthelp
#1400 [15:18] <sharon> hello
#1401 [15:19] <Isaiah> ---- Minecraft Crash Report ---- // This is a token for 1 free hug. Redeem at your nearest Mojangsta: [~~HUG~~] Time: 12/11/16 4:10 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.crea
#1402 [15:19] * sharon [sharon@notlogged] has quit. (Client Quit)
#1403 [15:20] <Isaiah> hello
#1404 [15:20] <mattym> Isaiah, Please follow the instructions next time
#1405 [15:20] <mattym> ??> Isaiah win/dxdiag
#1406 [15:20] <Absol> Isaiah: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1407 [15:20] * sharon [sharon@notlogged] has joined #minecrafthelp
#1408 [15:20] <sharon> --- Minecraft Crash Report ---- // I blame Dinnerbone. Time: 12/11/16 9:13 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.crea
#1409 [15:20] <Isaiah> ok
#1410 [15:20] <sharon> here is my dxdiag
#1411 [15:20] <sharon> http://paste.ubuntu.com/23615791/
#1412 [15:21] <mattym> sharon, You need to copy the entire report onto the paste site.
#1413 [15:21] <Isaiah> ok
#1414 [15:22] <sharon> like my minecraft crash report
#1415 [15:22] <mattym> sharon, No
#1416 [15:22] <mattym> sharon, Copy all the of the information in the dxdiag report, it is several hundred lines, put that on the paste.ubuntu site and get a new link
#1417 [15:23] <sharon> http://paste.ubuntu.com/23615813/
#1418 [15:24] <mattym> sharon, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1419 [15:24] * Teskio13 [Teskio13@notlogged] has joined #minecrafthelp
#1420 [15:24] * Szymek [Szymek@notlogged] has joined #minecrafthelp
#1421 [15:24] <sharon> ok thanks
#1422 [15:25] <Teskio13> i need help
#1423 [15:25] <Teskio13> pls
#1424 [15:27] <Teskio13> oooo
#1425 [15:27] <Isaiah> http://paste.ubuntu.com/23615827/
#1426 [15:27] <Szymek> I Have a pasword but my e-mail od diasppear i can play mineraft premiom but i cant change nick can you Helu
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#1428 [15:28] * RjSam [RjSam@notlogged] has joined #minecrafthelp
#1429 [15:29] <Isaiah> hi sharon
#1430 [15:29] <Isaiah> do u see my report
#1431 [15:29] <mattym> Isaiah, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1432 [15:30] <Teskio13> the my problem is crash http://paste.ubuntu.com/23615807/
#1433 [15:30] <Teskio13> help me please
#1434 [15:31] <mattym> Teskio13, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1435 [15:31] * octavio [octavio@notlogged] has joined #minecrafthelp
#1436 [15:31] <Isaiah> suggestions on what graphics hardware i require?
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#1438 [15:32] * RjSam [RjSam@notlogged] has quit. (Client Quit)
#1439 [15:32] <Teskio13> oh thanks mattym for fixxed my problem
#1440 [15:36] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1441 [15:36] * Teskio13 [Teskio13@notlogged] has quit. (Ping timeout: 195 seconds)
#1442 [15:36] * Swaigh [Swaigh@notlogged] has joined #minecrafthelp
#1443 [15:39] * ville [ville@notlogged] has joined #minecrafthelp
#1444 [15:39] <Swaigh> Hi all. I'm having issues loading Minecraft. A box keeps popping up saying that "The Registry refers to a nonexistent Java Runtime Environment installation or the Runtime is corrupted. Not sure how to go about fixing this??? Any help would be appreciated.
#1445 [15:41] * Reaperz_Creeperz [Reaperz_Creeperz@notlogged] has joined #minecrafthelp
#1446 [15:41] <Reaperz_Creeperz> yo
#1447 [15:41] <Reaperz_Creeperz> I need help
#1448 [15:41] <Reaperz_Creeperz> With My account
#1449 [15:42] <ville> Hey, I cant play multiplayer/load skins because i only can play on the .exe. I have tried downloading the main launcher but i get "unable to download minecraft please try again later"
#1450 [15:42] <Reaperz_Creeperz> I want to change my name
#1451 [15:42] * nik75011 [nik75011@notlogged] has joined #minecrafthelp
#1452 [15:43] <Reaperz_Creeperz> cause i got banned on 2 servers cause of ``inapropriate name
#1453 [15:43] <nik75011> hello, is it possible to play minecraft on a mac with a xbox 360 controller ?
#1454 [15:43] <ville> is there anybody here that will help us?
#1455 [15:43] <ville> or is this a dead chat?
#1456 [15:43] <Reaperz_Creeperz> lol probs not
#1457 [15:44] <ville> hello????
#1458 [15:45] <Isaiah> hello
#1459 [15:45] <Isaiah> what is this
#1460 [15:45] <Swaigh> I don't think anyone is available to help ....... I've been waiting for a response but haven't seen anyone else pop up to assist yet
#1461 [15:45] <Isaiah> poop
#1462 [15:45] <Isaiah> for the cure
#1463 [15:45] <ville> ye wtf. there is so many people here but no one answers
#1464 [15:46] <ville> gonna test something
#1465 [15:46] <ville> cunt
#1466 [15:46] <Absol> ville: Please keep it civil
#1467 [15:46] <ville> ok guessing that is a bot
#1468 [15:46] <Swaigh> :D
#1469 [15:46] <ville> welp see ya
#1470 [15:46] * ville [ville@notlogged] has quit. (Quit: Web client closed)
#1471 [15:48] <Isaiah> i know tight
#1472 [15:48] <Isaiah> i know tight
#1473 [15:48] * Swaigh [Swaigh@notlogged] has left #minecrafthelp
#1474 [15:48] <Isaiah> mty email is isaiahzali@gmail.com
#1475 [15:49] * gintamasama [gintamasama@notlogged] has joined #minecrafthelp
#1476 [15:50] <gintamasama> hey
#1477 [15:51] <gintamasama> I have the following thing at the a log it tells me I can play only the demo
#1478 [15:53] * gngk [gngk@notlogged] has joined #minecrafthelp
#1479 [15:55] * firewolf500 [firewolf500@notlogged] has joined #minecrafthelp
#1480 [15:55] <firewolf500> i need help
#1481 [15:55] <firewolf500> plz
#1482 [15:55] <firewolf500> my game keeps crashing
#1483 [15:55] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#1484 [15:56] <firewolf500> i go to the help place and i dont understand it
#1485 [15:56] <firewolf500> so i just came her
#1486 [15:56] * wholesalezake13 [wholesalezake13@notlogged] has joined #minecrafthelp
#1487 [15:56] <firewolf500> wholesalezake13
#1488 [15:57] * gngk [gngk@notlogged] has quit. (Ping timeout: 195 seconds)
#1489 [15:57] <wholesalezake13> I am unable to open my client because of some issues I don't understand I would really appreciate some assistance.
#1490 [15:57] <firewolf500> wholesalezake13
#1491 [15:57] <wholesalezake13> ?
#1492 [15:57] <firewolf500> i cant open minecraft
#1493 [15:57] * Reaperz_Creeperz [Reaperz_Creeperz@notlogged] has quit. (Ping timeout: 195 seconds)
#1494 [15:58] <firewolf500> when i do it crasheds
#1495 [15:58] <wholesalezake13> same
#1496 [15:58] <firewolf500> every time
#1497 [15:58] <Isaiah> [24io5 e[yoaw3u[96'
#1498 [15:58] <firewolf500> t;/
#1499 [15:58] <wholesalezake13> Minecraft was working perfectly on windows 7 but dumbass windows 10 screwed me over
#1500 [15:58] <firewolf500> i was on window 8
#1501 [15:58] * Primitive_Arc [Primitive_Arc@notlogged] has joined #minecrafthelp
#1502 [15:59] <firewolf500> yestrerday it woker like a sharm know it suxs ;/
#1503 [15:59] <firewolf500> *yesterday
#1504 [15:59] <firewolf500> wholesalezake13
#1505 [16:00] <wholesalezake13> i think its because my drivers or something are out of date or something like that
#1506 [16:00] <firewolf500> have you ever played dancraft ?
#1507 [16:00] <wholesalezake13> no
#1508 [16:00] <firewolf500> i gtg
#1509 [16:00] <firewolf500> tcya
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#1511 [16:01] <Primitive_Arc> Good evening all, how is every one? I have had the jave version of minecraft for about a year now. every time i try to luanch it i get a crash report. I have my DxDiag reprot and i was just wondering if anyone would be willing to look at it real quick and tell me what i need to do? Thank you in advance for helping me!!
#1512 [16:02] <wholesalezake13> Same thing im looking for.:((((
#1513 [16:04] * wholesalezake13 [wholesalezake13@notlogged] has quit. (Quit: Web client closed)
#1514 [16:04] * wholesalezake13 [wholesalezake13@notlogged] has joined #minecrafthelp
#1515 [16:05] <Primitive_Arc> does any one know of a web site that you can link you DxDiag reprt to and it tell you if your system will play minecraft
#1516 [16:06] <wholesalezake13> Every time i open my client it crashes. Back when I had windows 7 minecraft was smooth as all, but now since they automatically updated me to windows 10 it no longer works and just crashes every time i try and open it.
#1517 [16:06] <Isaiah> what is this website for?
#1518 [16:06] <wholesalezake13> I need assistance and guidance on this matter.
#1519 [16:06] <mattym> ??> wholesalezake13 launcher/crash-log
#1520 [16:06] <Absol> wholesalezake13: We need to see your crash log, which appears after a crash.
#1521 [16:06] <Absol> wholesalezake13: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1522 [16:06] <mattym> Primitive_Arc, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1523 [16:06] <wholesalezake13> http://paste.ubuntu.com/23615940/
#1524 [16:06] <mattym> Isaiah, I already told you what you need to do, and no we do not do suggestions here.
#1525 [16:07] <mattym> wholesalezake13, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1526 [16:07] <wholesalezake13> And how do i reinstall windows 7? If you know.
#1527 [16:08] <Primitive_Arc> http://paste.ubuntu.com/23616001/ here is the link of the report
#1528 [16:08] <mattym> Primitive_Arc, Ok two things
#1529 [16:09] <mattym> Primitive_Arc, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1530 [16:09] <mattym> Primitive_Arc, In addition to that, even on Windows 7 you will only be able to use up to version 1.7.2 of the game due to your hardware.
#1531 [16:09] * baddy271 [baddy271@notlogged] has joined #minecrafthelp
#1532 [16:09] <baddy271> hello
#1533 [16:09] <mattym> wholesalezake13, Best bet would be to google how, if you dont think you can do it, most stores that sell computers will have a backup/downgrade or reinstall service
#1534 [16:10] <wholesalezake13> Would i be able to run the latest version if i reinstalled windows 7?
#1535 [16:10] <mattym> wholesalezake13, Yes
#1536 [16:10] <wholesalezake13> ok good i think i have someone in mind who might be able to do it for me
#1537 [16:10] <wholesalezake13> wouldn't want to risk screwing this up
#1538 [16:10] <Primitive_Arc> i know its a rock that i'm trying to play on! thank you <mattym> for all of your insite. i will try to reinstall windows 7.
#1539 [16:10] <baddy271> I need to migrate my minecraft account onto mojang to play realms with my friend but, i have forgotten my minecraft e-mail and am unable to guess it
#1540 [16:12] <Primitive_Arc> Hope you have a great night all!!!
#1541 [16:12] <Primitive_Arc> CYL
#1542 [16:12] * Primitive_Arc [Primitive_Arc@notlogged] has quit. (Quit: Web client closed)
#1543 [16:13] <baddy271> I have ran out of attempts and now need to wait for 30 minutes before just attempting to guess again, is there anything i can do? I read that i'll need a transaction ID or something like that to prove identity of account but i don't have that either
#1544 [16:13] <wholesalezake13> Thank you for all the support. See Ya!!
#1545 [16:14] <mattym> ??> baddy271 account/trans-id
#1546 [16:14] <Absol> baddy271: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1547 [16:14] * blaketheboss564 [blaketheboss564@notlogged] has joined #minecrafthelp
#1548 [16:14] <mattym> baddy271, Read the link from Absol to see if you can find it
#1549 [16:14] <mattym> ??> baddy271 account/send-email
#1550 [16:14] <Absol> baddy271: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1551 [16:14] <Absol> baddy271: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1552 [16:14] <mattym> baddy271, If you do fill out the form Absol linked
#1553 [16:16] <blaketheboss564> ty mattym for fixing my problem sorry if i sounded a little rude ealry just was stress out i thought someone hacked into my account
#1554 [16:16] <baddy271> I was really young at the time my account was purchased so i don't belive there is even a chance of me getting this ID
#1555 [16:18] <mattym> baddy271, Check the link, see if there is a way to recover it based on how it was purchased.
#1556 [16:18] <mattym> baddy271, If you cant, you will not be able to get Mojang to help with the account.
#1557 [16:19] <blaketheboss564> ty mattym for fixing my problem sorry if i sounded a little rude ealry just was stress out i thought someone hacked into my account
#1558 [16:19] * Willow [Willow@notlogged] has joined #minecrafthelp
#1559 [16:19] <urielsalis> blaketheboss564, it happens
#1560 [16:19] <blaketheboss564> ya
#1561 [16:20] <blaketheboss564> but have a nice day and keep helping doing a good job mattym
#1562 [16:20] <Willow> I can't access my old email so I cant access my account because I dont know my answers to my questions, so whenever I try to reset it it doesnt go to my new email... Its confusing
#1563 [16:21] <blaketheboss564> try spam
#1564 [16:21] <Willow> spamming what
#1565 [16:21] <blaketheboss564> look in spam of your email
#1566 [16:21] <Willow> okay
#1567 [16:21] <Willow> oh wait
#1568 [16:21] <Willow> my email?
#1569 [16:21] <Willow> I cant get to it
#1570 [16:21] <Willow> at all
#1571 [16:22] <baddy271> okay, well im fucked then
#1572 [16:22] <Absol> baddy271: Please keep it civil
#1573 [16:22] <baddy271> sorry
#1574 [16:22] <Willow> I got a new email, but I cant move my account to my new email
#1575 [16:22] <blaketheboss564> oh then i can't help you with that willow i just know that
#1576 [16:22] <blaketheboss564> but
#1577 [16:22] <blaketheboss564> oh you have to know your old email
#1578 [16:22] <Willow> okay
#1579 [16:23] <Willow> Thank you for trying
#1580 [16:23] * blaketheboss564 [blaketheboss564@notlogged] has quit. (Quit: Web client closed)
#1581 [16:25] * baddy271 [baddy271@notlogged] has quit. (Ping timeout: 195 seconds)
#1582 [16:29] * BenBenA [BenBenA@notlogged] has joined #minecrafthelp
#1583 [16:33] <BenBenA> how do i change your skin
#1584 [16:33] <urielsalis> BenBenA, in minecraft.net/profi,e
#1585 [16:33] <urielsalis> BenBenA, in minecraft.net/profile
#1586 [16:34] * foxy1987 [foxy1987@notlogged] has joined #minecrafthelp
#1587 [16:35] <foxy1987> why am i just grtting the demo
#1588 [16:35] <urielsalis> foxy1987, what is your username?
#1589 [16:35] <foxy1987> foxy1987
#1590 [16:36] <urielsalis> foxy1987, can you see Minecraft under My Games in account.mojang.com/me ?
#1591 [16:36] * MrFinland [MrFinland@notlogged] has joined #minecrafthelp
#1592 [16:36] * MrFinland [MrFinland@notlogged] has joined #minecrafthelp
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#1595 [16:38] <foxy1987> i am at the other site
#1596 [16:40] * thisone123456 [thisone123456@notlogged] has joined #minecrafthelp
#1597 [16:40] <thisone123456> Hi, everyone, forgot my password. Tried "forgot my password" -- got the link from Mojang, reset it...and it's not working.
#1598 [16:40] <thisone123456> Any suggestions?
#1599 [16:41] <urielsalis> ??> thisone123456 login/thottle
#1600 [16:41] * Isaiah [Isaiah@notlogged] has quit. (Ping timeout: 195 seconds)
#1601 [16:41] <urielsalis> ??> thisone123456 login/throttle
#1602 [16:41] <Absol> thisone123456: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1603 [16:41] <Absol> thisone123456: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1604 [16:41] <thisone123456> Thanks!
#1605 [16:41] <thisone123456> Will try
#1606 [16:41] * urielsalis tips hat
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#1607 [16:58] * ScetchLScetch [ScetchLScetch@notlogged] has joined #minecrafthelp
#1608 [16:59] * DaveofDave [DaveofDave@notlogged] has joined #minecrafthelp
#1609 [16:59] <ScetchLScetch> I keep getting this error and I don't know how to fix it http://imgur.com/a/jMk7n
#1610 [17:00] * nik75011 [nik75011@notlogged] has quit. (Ping timeout: 195 seconds)
#1611 [17:01] <DaveofDave> That could possibly be just your internet connection, either that or the bot has left irc channel and therefore server won't be active until the bot reappears
#1612 [17:01] <urielsalis> DaveofDave, what do you mean?
#1613 [17:01] <DaveofDave> or check your ports to make sure they're open
#1614 [17:01] <urielsalis> ScetchLScetch, what server is that happening in?
#1615 [17:02] <ScetchLScetch> All of the servers on my list
#1616 [17:02] <ScetchLScetch> Want ips?
#1617 [17:02] <urielsalis> ScetchLScetch, what antivirus you have?
#1618 [17:02] <ScetchLScetch> Just windows defender I guess
#1619 [17:03] <urielsalis> ??> ScetchLScetch tools/hjt
#1620 [17:03] <Absol> ScetchLScetch: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1621 [17:03] <Absol> ScetchLScetch: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1622 [17:12] <ScetchLScetch> http://paste.ubuntu.com/23616307/
#1623 [17:12] <ScetchLScetch> Did I do it right :/
#1624 [17:13] <urielsalis> ScetchLScetch, can you uninstall anti DDoS guardian?
#1625 [17:14] * parsa [parsa@notlogged] has joined #minecrafthelp
#1626 [17:14] <ScetchLScetch> ok
#1627 [17:15] <parsa> hi so i know my minecraft account was hacked, the email and everything was stolen what is the email for mojang support? or is there a ticket or something i should be submitting
#1628 [17:17] <urielsalis> ??> parsa account/send-emaol
#1629 [17:17] <urielsalis> ??> parsa account/send-email
#1630 [17:17] <Absol> parsa: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1631 [17:17] <Absol> parsa: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1632 [17:17] <urielsalis> ??> parsa account/trans-id
#1633 [17:17] <Absol> parsa: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1634 [17:17] <ScetchLScetch> I have issues with external servers, but all local stuff works fine. I also just uninstalled Anti-DDoS Guardian and it's still not working
#1635 [17:18] <ScetchLScetch> I still have issues on other computers and accounts too
#1636 [17:18] <urielsalis> ScetchLScetch, restart your pc and try again
#1637 [17:20] <DaveofDave> could it possibly just be that in his advance windows firewall settings the ports need to be open ie 25565 udp/tdp ?
#1638 [17:20] <urielsalis> DaveofDave, they shouldnt be closed
#1639 [17:20] <DaveofDave> i had an issue like this before on my laptop
#1640 [17:21] <urielsalis> DaveofDave, the only way for them to be closed is to click Not allow on the first install when windows firewalls asks you to allow a program through it
#1641 [17:21] <urielsalis> DaveofDave, and if it worked before im guessing thats not the case
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#1644 [17:22] <DaveofDave> i guess not, i had norton when this all happened, so no idea if it updates ports or what not, hopefully he gets it sorted
#1645 [17:22] <urielsalis> DaveofDave, norton causes issues regularly
#1646 [17:22] <urielsalis> ??> DaveofDave av/norton
#1647 [17:22] <Absol> DaveofDave: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1648 [17:23] <ScetchLScetch_> I'm still not able to connect
#1649 [17:23] <DaveofDave> yeah norton is a head case with it, i use Eset now and seems to be better so far
#1650 [17:23] <urielsalis> ScetchLScetch_, same error?
#1651 [17:23] <ScetchLScetch_> Yep
#1652 [17:23] <urielsalis> ScetchLScetch_, can you try with mctest.ae97.net ?
#1653 [17:24] <ScetchLScetch_> For the server ip?
#1654 [17:24] <urielsalis> ScetchLScetch_, yes
#1655 [17:25] <ScetchLScetch_> Not working :/
#1656 [17:25] <urielsalis> ScetchLScetch_, one moent
#1657 [17:27] <urielsalis> ScetchLScetch_, can you check in Windows firewall if both Java and Minecraft are allowed?
#1658 [17:28] * DaveofDave is now known as Hadeshots
#1659 [17:28] <ScetchLScetch_> I have javaw.exe, javaw, and java(TM) Platfrom SE binary allowed
#1660 [17:29] <urielsalis> ScetchLScetch_, Minecraft appears in the list?
#1661 [17:29] <ScetchLScetch_> No minecraft
#1662 [17:29] <urielsalis> ScetchLScetch_, it says allowed on both public and private?
#1663 [17:29] <ScetchLScetch_> Yes
#1664 [17:29] <urielsalis> ScetchLScetch_, so both checkbox checked?
#1665 [17:29] <ScetchLScetch_> Yep
#1666 [17:30] <urielsalis> ScetchLScetch_, when doing the hjt report, did you get any error regarding the hosts file?
#1667 [17:31] <ScetchLScetch_> yes... :/
#1668 [17:31] <ScetchLScetch_> ...
#1669 [17:31] <urielsalis> ScetchLScetch_, run it again as admin and give me the log
#1670 [17:33] <ScetchLScetch_> http://paste.ubuntu.com/23616401/
#1671 [17:34] * TJ [TJ@notlogged] has joined #minecrafthelp
#1672 [17:34] <urielsalis> im thinking it might be overwolf as it used to cause issues a long time ago
#1673 [17:34] <mattym> Did you run adwcleaner yet?
#1674 [17:36] <ScetchLScetch_> So you want me to get rid of overwolf
#1675 [17:36] <urielsalis> ScetchLScetch_,can you run adwcleaner?
#1676 [17:36] <urielsalis> ??> ScetchLScetch_ av/adwcleaner
#1677 [17:36] <Absol> ScetchLScetch_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1678 [17:36] <Absol> ScetchLScetch_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1679 [17:38] <TJ> ware do you find the spawn egg colors in a resoers pack on 1.11 yusing a pc ?
#1680 [17:38] <mattym> TJ, Check the wiki
#1681 [17:39] <TJ> i did
#1682 [17:39] * Xx_Artcate_xX [Xx_Artcate_xX@notlogged] has joined #minecrafthelp
#1683 [17:41] <Xx_Artcate_xX> Hi, my problem is outlook block my account of hotmail because i put the wrong password 3 times and this email of outlook is for minecraft, and i try to login to minecraft but say the email is wrong what can i do?
#1684 [17:41] <Hadeshots> Aren't spawn egg colors hard-coded into minecraft? pretty they cant be changed with modding the game
#1685 [17:42] <Hadeshots> to my knowledge that is
#1686 [17:42] <Hadeshots> without*
#1687 [17:42] <Hadeshots> there is a thing called MCPatcher that could possibly work
#1688 [17:42] <TJ> ok
#1689 [17:43] <Hadeshots> if your planning on doing your own pack, then if MCPatcher works, anyone who downloads your potential resource pack would also need to have MCPatcher installed for it to work, otherwise it would just show default colours
#1690 [17:43] <mattym> Xx_Artcate_xX, You would need to contact Hotmails support about getting back into your email.
#1691 [17:44] <Xx_Artcate_xX> Ok, thanks
#1692 [17:45] <mattym> Xx_Artcate_xX, This way you would be able to see any emails related to the minecraft account. If you cant get into the email account, there wont be much you can do.
#1693 [17:45] <TJ> is there a nuther way?
#1694 [17:46] * ScetchLScetch_ [ScetchLScetch_@notlogged] has quit. (Ping timeout: 195 seconds)
#1695 [17:46] <Hadeshots> Nope TJ, spawn egg colors are hard-coded, and best of my knowledge MCPatcher is only thing that will let you edit the colour properties/values
#1696 [17:47] <TJ> ok thank you
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#1699 [17:50] <ScetchLScetch> I think it's my routers firewall, but I can't connect to my router to see, because my firewall stops me from doing so
#1700 [17:51] <ScetchLScetch> :/
#1701 [17:51] <mattym> are you on wireless?
#1702 [17:51] <ScetchLScetch> Yes
#1703 [17:51] <Jr> I can not play on minecraft 1.10 and higher severs
#1704 [17:51] <mattym> ScetchLScetch, Can you try connecting to it with a cable?
#1705 [17:51] <mattym> Jr, What happens when you try?
#1706 [17:52] <ScetchLScetch> I um...Kinda don't have a cable
#1707 [17:52] <Jr> It says that the are java SE won't connect
#1708 [17:52] <Hadeshots> How long you encountered this problem for? like have you been able to get on previously via wireless
#1709 [17:52] <mattym> ScetchLScetch, To bad, might have let you access it easier.
#1710 [17:52] * Xx_Artcate_xX [Xx_Artcate_xX@notlogged] has quit. (Ping timeout: 195 seconds)
#1711 [17:52] <mattym> Jr, Can you open the game to the main menu?
#1712 [17:53] <Jr> Yes
#1713 [17:53] <mattym> Jr, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1714 [17:53] <Jr> Ok I did that
#1715 [17:54] <mattym> Jr, Try the game agian
#1716 [17:54] <Jr> Ok
#1717 [17:55] <Jr> It is loading into the game
#1718 [17:56] <Jr> It worked thank you
#1719 [17:56] <mattym> Excellent, enjoy!
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#1724 [18:16] <Uchija_Sasuke> '-'
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#1737 [19:06] * ___Kszer [___Kszer@notlogged] has joined #minecrafthelp
#1738 [19:07] <___Kszer> hello my minecraft premium expired and I do not know what to do to recover your account
#1739 [19:08] * lele123 [lele123@notlogged] has joined #minecrafthelp
#1740 [19:09] * lele123 [lele123@notlogged] has quit. (Client Quit)
#1741 [19:09] <___Kszer> witam moje konto minecraft wygasła i nie wiem co zrobić, aby odzyskać swoje konto
#1742 [19:09] * parsa [parsa@notlogged] has quit. (Ping timeout: 195 seconds)
#1743 [19:10] <___Kszer> hello my minecraft account has expired and I do not know what to do to recover your account i need help
#1744 [19:13] * Puurrp [Puurrp@notlogged] has joined #minecrafthelp
#1745 [19:14] <Puurrp> Hi, I forgot my password and i'm not receiving an email to reset it
#1746 [19:15] <___Kszer> Puuurrp i think you minecraft premium is die ;c
#1747 [19:15] <___Kszer> me too
#1748 [19:15] <Puurrp> what do you mean
#1749 [19:16] <Puurrp> dead?
#1750 [19:19] * mancooploop [mancooploop@notlogged] has joined #minecrafthelp
#1751 [19:19] * Puurrp [Puurrp@notlogged] has quit. (Ping timeout: 195 seconds)
#1752 [19:20] <mancooploop> When i try to open minecraft it says move the dmg to the applications but i already did that
#1753 [19:20] <mancooploop> I'm on a mac
#1754 [19:22] * camilly [camilly@notlogged] has joined #minecrafthelp
#1755 [19:23] <camilly> boa noite
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#1767 [19:56] * Kirito yawns and throws Andrio into a NullPointerException
#1767 [19:56] * urielsalis throws Kirito into a Pixel format not accelerated
#1767 [19:57] * Andrio catches the null pointer exception and passes Kirito a non-null-terminated string.
#1767 [19:57] <Andrio> Heya Kirito and urielsalis.
#1768 [19:57] <urielsalis> o/
#1769 [19:57] * Kirito buys urielsalis a new graphics card
#1769 [19:57] <Kirito> o/
#1770 [19:57] <urielsalis> Kirito, Thanks!, pls ship it to the following address
#1771 [19:57] * Kirito unsuccessfully parses the string as JSON
#1771 [19:58] <urielsalis> {to: "Kirito", address:"Donaciano del campillo 1535, Cordoba, Argentina", message:"danke!"}
#1772 [19:59] <urielsalis> (real address but not mine lol)
#1773 [20:00] <Kirito> String v = "TotallyNotSqlInjecting'); DROP TABLE RegisteredNicks;--"; Statement st = sql.sendQuery("CREATE TABLE " + v);
#1774 [20:00] <Kirito> s/E "/E '"/
#1775 [20:00] <ExtremeBot> Kirito meant to say: String v = "TotallyNotSqlInjecting'); DROP TABLE RegisteredNicks;--"; Statement st = sql.sendQuery("CREATE TABLE '" + v);
#1776 [20:00] <urielsalis> imagine if ExtremeBot was vulnerable to it
#1777 [20:00] <Kirito> Ah screw it, forgot the other quote but I never use SQL so
#1778 [20:00] <urielsalis> dont want to try it with vox lol
#1779 [20:00] <Kirito> Oh boy
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#1782 [20:01] <Kirito> I haven't been as active on IRC as I've wanted to be.
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#1796 [22:12] * theMANLYmuffin [theMANLYmuffin@notlogged] has joined #minecrafthelp
#1797 [22:14] <theMANLYmuffin> hey, im currently trying to log into my minecraft and it gets to the screen that has the word play, once i press play it trys to load minecraft but says that there is an issue and leaves me an error message saying it may be that my minecraft is modded
#1798 [22:15] <mattym> ??> theMANLYmuffin launcher/crash-log
#1799 [22:15] <Absol> theMANLYmuffin: We need to see your crash log, which appears after a crash.
#1800 [22:15] <Absol> theMANLYmuffin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1801 [22:15] <theMANLYmuffin> http://paste.ubuntu.com/23617266/
#1802 [22:16] <theMANLYmuffin> i tried to load other games ive bought on steam but they were extremely laggy, and some wouldnt load because it said my graphics card was out dated
#1803 [22:16] <mattym> theMANLYmuffin, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26229
#1804 [22:16] <theMANLYmuffin> i was easily playing minecraft all day yesterday so i dont belive that is the problem
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#1807 [22:19] <theMANLYmuffin> i downloaded the .exe file
#1808 [22:21] <theMANLYmuffin> it said that the .exe file wasnt compatable with my computer
#1809 [22:22] <mattym> theMANLYmuffin, One moment
#1810 [22:23] <mattym> theMANLYmuffin, Try with this driver instead http://downloads.dell.com/FOLDER03791165M/1/Video_Driver_565CR_WN32_20.19.15.4463_A04.EXE
#1811 [22:24] <Andrio> Is there actually a 250 ms delay before downloading each file with the new launcher, or is that some odd Internet connection glitch?
#1812 [22:25] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1813 [22:25] <mattym> Andrio, Not that I can see or test currently
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#1815 [22:28] <Andrio> hm... en_AU used to be a joke language file; apparently it's not any more.
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#1817 [22:31] * JUANCARLOSOC [JUANCARLOSOC@notlogged] has joined #minecrafthelp
#1818 [22:31] <JUANCARLOSOC> Hello!
#1819 [22:32] <JUANCARLOSOC> I Need help with my account my account was created before the mail thing so my account runs with the username , my problem is that i forgot the mail of the ACCOUNT and i cant change my skin or do some things
#1820 [22:32] <JUANCARLOSOC> I Need help with my account my account was created before the mail thing so my account runs with the username , my problem is that i forgot the mail of the ACCOUNT and i cant change my skin or do some things
#1821 [22:32] <Andrio> ??> JUANCARLOSOC account/send-email
#1822 [22:32] <Absol> JUANCARLOSOC: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1823 [22:32] <Absol> JUANCARLOSOC: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1824 [22:34] <JUANCARLOSOC> i forgot the mail which I used to create my minecraft account
#1825 [22:35] <Andrio> Leave that blank then.
#1826 [22:37] <JUANCARLOSOC> it says i need to migrate my account
#1827 [22:37] <JUANCARLOSOC> but i cant do it if i do not know my mail
#1828 [22:38] <mattym> JUANCARLOSOC, Which is why you were given a link to fill out a support ticket with Mojang
#1829 [22:40] <JUANCARLOSOC> What?
#1830 [22:40] <mattym> ??> JUANCARLOSOC account/send-email
#1831 [22:40] <Absol> JUANCARLOSOC: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1832 [22:40] <Absol> JUANCARLOSOC: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1833 [22:40] <mattym> JUANCARLOSOC, Read the instructions Absol wrote to you
#1834 [22:41] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 206 seconds)
#1835 [22:43] <JUANCARLOSOC> Absol , i dont understand what do i have to do?
#1836 [22:43] <JUANCARLOSOC> the question mark went on by accident
#1837 [22:44] * falcon [falcon@notlogged] has joined #minecrafthelp
#1838 [22:45] <JUANCARLOSOC> Hello?
#1839 [22:45] <falcon> hello i have one issue with mcpe
#1840 [22:47] <JUANCARLOSOC> What do i have to do to import my account into a mojang account?
#1841 [22:47] <mattym> JUANCARLOSOC, We told you, if you dont remember the email, you need to fill in the form Absol linked.
#1842 [22:49] <JUANCARLOSOC> What if i dont have the TRANSACTION ID
#1843 [22:49] <JUANCARLOSOC> ?
#1844 [22:50] <mattym> JUANCARLOSOC, Then you wont be able to recover the account, and wont be able to migrate
#1845 [22:50] <falcon> mcpe issue: a world corruption is ongoing since 0.17 build 1
#1846 [22:50] <falcon> let me explain
#1847 [22:51] <falcon> world is loadable but there are many malfunctions
#1848 [22:51] <mattym> falcon, There is no such version
#1849 [22:51] <JUANCARLOSOC> But i bought the account like 4 years ago , how i am able to recover the transaction ID?
#1850 [22:52] <falcon> if i say mcpe 1.0 build 1?
#1851 [22:52] <falcon> i said it wrong
#1852 [22:52] <JUANCARLOSOC> The credit cards i used to buy it already expired and i do not have the transaction ID
#1853 [22:52] <mattym> JUANCARLOSOC, Click the link in the form next to where it says transaction-ID, see if you can find it.
#1854 [22:53] <mattym> falcon, Still not an actual version, we dont help with unreleased versions, and those previews are expected to be buggy.
#1855 [22:54] <JUANCARLOSOC> it is imposible to recover
#1856 [22:54] <falcon> mattym, what can be done to recover my world to old state? it works but it's annoying atm
#1857 [22:54] <mattym> falcon, Nothing
#1858 [22:54] <JUANCARLOSOC> i do not know when or how i purchased the account
#1859 [22:55] <mattym> falcon, There are clear instructions that you should expect issues and corruption with any beta/preview versions
#1860 [22:55] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1861 [22:55] <mattym> JUANCARLOSOC, Then you wont be able to recover the info. Try to remember the email you used.
#1862 [22:56] <falcon> yeah, since i didn't have any issues for many versions i dismissed it :(
#1863 [22:57] <falcon> black dots in water, snow blocks everywhere, snowing even in hot biomes in snow blocks, incorrect grass color and even gradients in grass!
#1864 [22:58] <falcon> world is 2 years old and important for me :(
#1865 [22:58] <mattym> falcon, Well, read the information next time, or wait for official releases.
#1866 [22:59] <falcon> chunk reset?
#1867 [22:59] <falcon> i have read it somewhere
#1868 [23:00] <mattym> falcon, Did you make a copy of your world before entering the beta?
#1869 [23:01] <falcon> no i dismissed it since i had no problems with betas for a loooong time
#1870 [23:01] <falcon> ;(
#1871 [23:01] <mattym> falcon, If you didnt make a copy, there is nothing you can do.
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#1873 [23:03] <falcon> sad :( gotta play with all dots, thanks for help ;)
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#1882 [23:57] <dilan1230> dilan1230