#1 [00:00] <SMFRY> my password stopped working and mojang isn't sending the password reset email
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#6 [00:10] <Macafrizzle> I need help with a refund
#7 [00:11] <Macafrizzle> I NEED HELP
#8 [00:11] <Andrio> ??> Macafrizzle account/refund
#9 [00:11] <Absol> Macafrizzle: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#13 [00:13] <derekj> help
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#15 [00:13] <derekj> too many login attempts
#16 [00:13] <derekj> what do
#17 [00:13] <derekj> help
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#21 [00:35] <PiinqSimNSollo> why i don't can play mine craft please help me btw i am norwegian
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#24 [00:37] <Sithu> i cant login minecraft
#25 [00:38] <PiinqSimNSollo> why i don't can play mine craft please help me btw i am norwegian
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#34 [01:32] <snails123> I have about a 6-7 year old account and Im trying to play realms its saying i need to merge with my mojang account but now what i thought my minecraft.net login says i havent even bought the game yet
#35 [01:32] <snails123> I have about a 6-7 year old account and Im trying to play realms its saying i need to merge with my mojang account but now what i thought my minecraft.net login says i havent even bought the game yet
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#38 [01:53] <Limuruau> pie_flavor: I have one more question, if you wouldn't mind?
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#43 [02:29] * _X_Creeper_X__ [_X_Creeper_X__@notlogged] has joined #minecrafthelp
#44 [02:29] <_X_Creeper_X__> y
#45 [02:29] * MIKE_1000 [MIKE_1000@notlogged] has joined #minecrafthelp
#46 [02:29] <_X_Creeper_X__> Hello?
#47 [02:29] <_X_Creeper_X__> Is anyone here?
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#49 [02:30] <_X_Creeper_X__> When i add a server to a empty multiplayer list, my minecraft crashes
#50 [02:30] <_X_Creeper_X__> And i cant open it afterwards
#51 [02:33] * deni500 [deni500@notlogged] has joined #minecrafthelp
#52 [02:34] <deni500> Hello, when I minimalized the window of minecraft I can't put it back .. first when I click on it, it do nothing, but If I do more clicks it say: The program not responding so JAVA not responding and I don't know why... sry for my english .
#53 [02:35] <deni500> And I can send picture of it.
#54 [02:35] * kroqer [kroqer@notlogged] has joined #minecrafthelp
#55 [02:36] <kroqer> hello everyone i have a big issue. my account only works on a laptop and not my pc. i tried it with 2 accounts both can log in from the laptop but not the pc. it gives the invaled cre..
#56 [02:37] <kroqer> Invalid Credentials
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#59 [02:39] <_X_Creeper_X__> Waiting for 10 mins, no response
#60 [02:40] <kroqer> omg lol no hope for e then i guess
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#63 [02:47] <GreyVulpine> As this is a volunteer-run community help channel, there will be times when there are nobody around to help. Please come back at another time when our volunteers are on and active.
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#68 [03:08] <kacker> my game does not start
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#85 [04:20] <Sleacky> Hi ! I've changed my password twice using my e-mail adress and when i attempt to log in it tells me that either my adress or password is incorrect even if i just changed it O_o
#86 [04:22] <Anna> Sleacky: how many times have you tried to log in?
#87 [04:22] <Sleacky> 4 or 5 times
#88 [04:22] <Anna> ??> Sleacky login/throttle
#89 [04:22] <Absol> Sleacky: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#90 [04:22] <Absol> Sleacky: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#91 [04:22] <Sleacky> But it seems that it's only on the website because it worked on the game
#92 [04:23] <Anna> were you already logged on in the launcher?
#93 [04:23] <Sleacky> No
#94 [04:23] <Sleacky> I couldn't connect to it that's why i tried changing my password
#95 [04:23] <Anna> hm, what is your username?
#96 [04:23] <Sleacky> Same as this one
#97 [04:24] <Anna> and you're loggin in with email instead of username?
#98 [04:24] <Sleacky> Oh well, it works now
#99 [04:24] <Sleacky> Yes
#100 [04:24] <Chromaryu> (lolwat)
#101 [04:24] <Sleacky> Actually, i tried both
#102 [04:25] <Sleacky> Thinking that my username could be wrong
#103 [04:25] <Anna> should be email to log in with for you, since it's a mojang account
#104 [04:32] * MisurGB [MisurGB@notlogged] has joined #minecrafthelp
#105 [04:32] <MisurGB> Hello... I can't play Minecraft since I updated to Windows 10
#106 [04:33] <Chromaryu> ??> MisurGB win/dxdiag
#107 [04:33] <Absol> MisurGB: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#108 [04:33] <MisurGB> I start the game, and even in the tittle screen, it runds at 0 fps, without even being able to make it crash http://paste.ubuntu.com/23642025/
#109 [04:34] <MisurGB> I did follow them, and tried to install every driver update as said, but nothing fixes, that's why I am here
#110 [04:35] <MisurGB> If it helps: I cannot even play Windows 10 Edition, after a brief time it stops and I have to force it to close
#111 [04:37] <Chromaryu> MisurGB: https://downloadcenter.intel.com/download/26229
#112 [04:37] <Chromaryu> Try this driver
#113 [04:37] <MisurGB> Okay :)
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#115 [04:38] <MisurGB> Wow thanks @Chromaryu, hope it works
#116 [04:39] <MisurGB> Do I need to restart the laptop?
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#118 [04:41] <MisurGB> Okay I can't install it because it isn't validated to my system...
#119 [04:41] * MarcusHolstA [MarcusHolstA@notlogged] has joined #minecrafthelp
#120 [04:41] <MarcusHolstA> I dont remember my Email for my mojang account
#121 [04:41] <MarcusHolstA> SO i cant access it at all
#122 [04:41] <MarcusHolstA> Does anyone know how to locate it?
#123 [04:43] <thgilfodrol> MarcusHolstA: have you tried all of your emails?
#124 [04:44] <MarcusHolstA> No. Cause i have bunch
#125 [04:44] <MarcusHolstA> It's also a long time since i bought the account.
#126 [04:47] <MisurGB> Chromaryu, do you have any other things that could solve my problem? I'm stucked in 1.8
#127 [04:47] <thgilfodrol> MarcusHolstA: your only other option would be to send mojang an email with your transaction ID
#128 [04:48] <thgilfodrol> MarcusHolstA: of the two, trying out all your email addresses is faster
#129 [04:49] <MarcusHolstA> But i dont know how to find the transaction id
#130 [04:49] * Lucarioclaw [Lucarioclaw@notlogged] has joined #minecrafthelp
#131 [04:49] <MarcusHolstA> It's years back since i bougt the account
#132 [04:49] <thgilfodrol> MarcusHolstA: try all of your email accounts
#133 [04:49] <MarcusHolstA> Will do.
#134 [04:50] <thgilfodrol> MarcusHolstA: check all of your spam and junk folders
#135 [04:50] <MarcusHolstA> Ok.
#136 [04:52] <Chromaryu> MisurGB:
#137 [04:53] <Chromaryu> Hmmm...
#138 [04:53] <thgilfodrol> MisurGB: can you try running windows update to see if it can find any display drivers?
#139 [04:53] <MisurGB> There arent any
#140 [04:54] <thgilfodrol> MisurGB: can you download and install http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.15.4248_W10x64_A.zip?acerid=635754868429194634&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E5-571&OS=ALL&LC=en&BC=ACER&SC=PA_6 ?
#141 [04:55] <thgilfodrol> ^ from the product page of your laptop, https://www.acer.com/ac/en/US/content/support-product/5344?b=1
#142 [04:55] <MisurGB> okay, I'll try!
#143 [04:56] <MarcusHolstA> thgilfodrol, i've tried all the emails that i can remember and still no luck :(((((
#144 [04:56] <MarcusHolstA> It's not a long time since i changed my name to "MarcusHolstA" instead of "marc6848er"¨
#145 [04:56] <MarcusHolstA> Can i use that for anything?
#146 [04:57] * MasterBruce07 [MasterBruce07@notlogged] has joined #minecrafthelp
#147 [04:58] <thgilfodrol> MarcusHolstA: that account's name was changed "Quadruple_Wield"
#148 [04:59] <thgilfodrol> http://thgil.ganks.me/Vr-xcUfu.jpg
#149 [04:59] <thgilfodrol> if you didn't change it, and you're unable to access your account, your only option would be to contact Mojang
#150 [05:00] <MarcusHolstA> So someone infiltrated my account?
#151 [05:00] <Chromaryu> ( thgilfodrol Nice MC nh service)
#152 [05:01] <thgilfodrol> Chromaryu: wrote a tool for it ingame because it's more convenient otherwise
#153 [05:01] <thgilfodrol> MarcusHolstA: most likely, yeah
#154 [05:01] <Chromaryu> lel
#155 [05:01] <MarcusHolstA> How can they help me get it back then=
#156 [05:01] <MarcusHolstA> ?*
#157 [05:01] * sam [sam@notlogged] has joined #minecrafthelp
#158 [05:01] <MarcusHolstA> I have no clue of my Transaction ID, so i have no proof that the account is actually mine
#159 [05:01] <thgilfodrol> MarcusHolstA: what did you pay with?
#160 [05:02] * sam is now known as Guest25258
#161 [05:02] <MarcusHolstA> My dads debit card i think :P
#162 [05:02] <MarcusHolstA> But thats a couple years back
#163 [05:02] <thgilfodrol> see if you can find your transaction ID in an emailed receipt
#164 [05:02] * Guest25258 [Guest25258@notlogged] has quit. (Client Quit)
#165 [05:03] <MarcusHolstA> I dont know which email was used to purchase it
#166 [05:03] <MarcusHolstA> I have litteraly no idea
#167 [05:03] <thgilfodrol> if not, you could try sending mojang an email through the form, and give as much information as possible
#168 [05:03] <thgilfodrol> every single thing you know, esp. payment details
#169 [05:04] <thgilfodrol> i.e. stuff that someone trying to break in wouldn't know
#170 [05:04] <MarcusHolstA> Ok.
#171 [05:04] <MarcusHolstA> I cant believe someone stole my account O.o
#172 [05:04] <MarcusHolstA> I never gave a pass to anyone
#173 [05:05] <thgilfodrol> did you use any alternate clients?
#174 [05:06] * MisurGB [MisurGB@notlogged] has quit. (Ping timeout: 195 seconds)
#175 [05:06] <MarcusHolstA> Such as?
#176 [05:06] <thgilfodrol> anything other than the vanilla client
#177 [05:06] <MarcusHolstA> No.
#178 [05:07] * Kitty_Kawaii33 [Kitty_Kawaii33@notlogged] has joined #minecrafthelp
#179 [05:07] * Kitty_Kawaii33 [Kitty_Kawaii33@notlogged] has quit. (Client Quit)
#180 [05:08] <thgilfodrol> eh, could have been a malicious program, or phishing links
#181 [05:09] * MisurGB [MisurGB@notlogged] has joined #minecrafthelp
#182 [05:09] <MisurGB> No, it didnt work
#183 [05:09] <thgilfodrol> MisurGB: what happens when you try?
#184 [05:09] <MisurGB> Same, I installed it and the problem wasnt fixed
#185 [05:10] <thgilfodrol> have you tried restarting?
#186 [05:10] <MisurGB> Yes
#187 [05:11] * iceman35256 [iceman35256@notlogged] has joined #minecrafthelp
#188 [05:11] <MisurGB> What else can II do?
#189 [05:11] <iceman35256> i have crash report when i luanch minecraft
#190 [05:12] <thgilfodrol> ??> iceman35256 launcher/crash-log
#191 [05:12] <Absol> iceman35256: We need to see your crash log, which appears after a crash.
#192 [05:12] <Absol> iceman35256: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#193 [05:12] <iceman35256> http://paste.ubuntu.com/23642150/
#194 [05:12] <thgilfodrol> MisurGB: can I get your crash report too?
#195 [05:12] <MisurGB> Thgilfodrol you can't because my minecraft is so laddy can even is unable to force a crash
#196 [05:12] <iceman35256> the url http://paste.ubuntu.com/23642150/
#197 [05:12] <MisurGB> laggy*
#198 [05:13] <thgilfodrol> MisurGB: wait, so it doesn't crash?
#199 [05:13] <MisurGB> No
#200 [05:13] <iceman35256> can you help me
#201 [05:13] <thgilfodrol> MisurGB: in control panel, can you look for Power Options (or something similar)?
#202 [05:14] <iceman35256> this my report // Who set us up the TNT? Time: 23/12/16 02:00 م Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwj
#203 [05:14] <MisurGB> It doenst show up anything related to that
#204 [05:14] * sam [sam@notlogged] has joined #minecrafthelp
#205 [05:14] <thgilfodrol> ??> iceman35256 scold/patience
#206 [05:14] <Absol> iceman35256: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#207 [05:14] <Absol> iceman35256: In short, your supplications will be answered, in the order in which they are received.
#208 [05:15] <iceman35256> ok
#209 [05:15] * sam is now known as Guest61991
#210 [05:15] <MisurGB> Accesibility, System and securiy, user, custom, hardware and sound...
#211 [05:15] <MisurGB> - thgilfodrod
#212 [05:15] <thgilfodrol> iceman35256: unfortunately, your graphics processor is too old to run minecraft on windows 10- to be able to play the game, you should either downgrade to windows 7 or upgrade your computer
#213 [05:16] <Guest61991> how to ip
#214 [05:16] <thgilfodrol> MisurGB: in the search bar, can you type in Power and see what it says?
#215 [05:16] <MisurGB> ok
#216 [05:16] <thgilfodrol> MisurGB: I don't have a windows 10 pc nearby to test
#217 [05:16] <iceman35256> download w 7 !!
#218 [05:16] <MisurGB> okay
#219 [05:16] <MisurGB> battery info
#220 [05:16] <Guest61991> what is java.lang
#221 [05:17] <thgilfodrol> MisurGB: is there anything like Power Settings?
#222 [05:17] <thgilfodrol> ??> Guest61991 paste
#223 [05:17] <MisurGB> yes
#224 [05:17] <Absol> Guest61991: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#225 [05:17] <iceman35256> how to update processor ??
#226 [05:17] <thgilfodrol> MisurGB: can you click on that, and tell me what the settings are set to?
#227 [05:17] <thgilfodrol> iceman35256: not worth it on a laptop
#228 [05:17] * Guest61991 [Guest61991@notlogged] has quit. (Client Quit)
#229 [05:18] <MisurGB> high performance
#230 [05:18] <thgilfodrol> iceman35256: with the laptop's age it would be more money efficient to buy a new one entirely, since upgrading would only give you a minimal performance in crease
#231 [05:18] <thgilfodrol> MisurGB: are you plugged in?
#232 [05:18] <MisurGB> yes
#233 [05:19] <iceman35256> but what if i run minecraft on w 7 mod
#234 [05:20] <thgilfodrol> MisurGB: are there other programs running that may slow down performance?
#235 [05:20] * marci0308 [marci0308@notlogged] has joined #minecrafthelp
#236 [05:20] <thgilfodrol> iceman35256: there are no mods for that- your cpu's integrated graphics simply don't have windows 10 drivers
#237 [05:21] * Harry [Harry@notlogged] has joined #minecrafthelp
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#239 [05:21] <MisurGB> thgilfodrod: Nope, there arent
#240 [05:21] * Rune_killer [Rune_killer@notlogged] has quit. (Client Quit)
#241 [05:21] <iceman35256> ok no minecraft anymore ):
#242 [05:22] <marci0308> I cant update video card driver
#243 [05:22] <marci0308> error code:
#244 [05:22] <marci0308> [7DB8:7E80][2016-12-17T11:59:39]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\marci\Downloads\Intel Components\SetupChipset.exe, cmdline: '' [7DB8:7E80][2016-12-17T11:59:39]i000: Initializing string variable 'IIF_ProductVersion' to value '10.1.1.14' [7DB8:7E80][2016-12-17T11:59:39]i000: Initializing string variable 'IIF_InstallerVersion' to value '3.1.6' [7DB8:7E80][2016-12-17T11:59:39]i000: Ini
#245 [05:22] <thgilfodrol> ??> marci0308 paste
#246 [05:22] <Absol> marci0308: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#247 [05:23] <marci0308> yes thank you
#248 [05:23] <thgilfodrol> MisurGB: can I get your minecraft's launcher and game output logs?
#249 [05:23] <thgilfodrol> ??> MisurGB launcher/log
#250 [05:23] <Absol> MisurGB: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#251 [05:23] <Absol> MisurGB: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#252 [05:23] <thgilfodrol> ??> MisurGB launcher/game-output
#253 [05:23] <Absol> MisurGB: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#254 [05:23] <Absol> MisurGB: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#255 [05:24] <MisurGB> Okay!
#256 [05:24] <marci0308> pasted
#257 [05:24] <MisurGB> the old or new launcher?
#258 [05:24] <marci0308> old
#259 [05:24] <thgilfodrol> MisurGB: which launcher are you using?
#260 [05:24] <MisurGB> the new one
#261 [05:24] <marci0308> 1.11
#262 [05:24] <thgilfodrol> marci0308: can you put the link here?
#263 [05:24] <thgilfodrol> ??> marci0308 irc/multitasking
#264 [05:24] <Absol> marci0308: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#265 [05:25] <thgilfodrol> MisurGB: does the issue happen on the old one?
#266 [05:25] <marci0308> what i speaking hungary, english so so
#267 [05:25] <MisurGB> yes
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#269 [05:25] <thgilfodrol> MisurGB: can I get the logs from the old one?
#270 [05:25] <marci0308> how?
#271 [05:25] <MisurGB> sure, but i gotta download it
#272 [05:26] <marci0308> how to donwload you i how upgrade?
#273 [05:27] <thgilfodrol> marci0308: after you paste it, look in your browser's address bar
#274 [05:27] <thgilfodrol> marci0308: can you put the link in there, in this chat?
#275 [05:27] <MisurGB> thgilfodrol, it may take a while
#276 [05:27] <marci0308> any second
#277 [05:27] <marci0308> --- Minecraft Crash Report ---- // Uh... Did I do that? Time: 2016.12.15. 15:08 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow
#278 [05:28] <thgilfodrol> marci0308: for future reference, don't paste it in chat
#279 [05:28] <thgilfodrol> s/don't paste/don't paste the full log in chat
#280 [05:28] <marci0308> oh sorry
#281 [05:28] <thgilfodrol> it's fine
#282 [05:28] <thgilfodrol> ??> marci0308 win/dxdiag
#283 [05:28] <Absol> marci0308: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#284 [05:29] <marci0308> ok any minutes
#285 [05:31] <MisurGB> My game output: http://paste.ubuntu.com/23642251/
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#287 [05:32] <MisurGB> My Launcher log: http://paste.ubuntu.com/23642253/
#288 [05:32] <marci0308> ok
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#290 [05:33] <marci0308> ready
#291 [05:33] <marci0308> http://paste.ubuntu.com/23642254/
#292 [05:35] * marci0308 [marci0308@notlogged] has quit. (Quit: Web client closed)
#293 [05:36] <thgilfodrol> MisurGB: can you try reinstalling the game?
#294 [05:36] <thgilfodrol> ??> MisurGB win/reinst
#295 [05:36] <Absol> MisurGB: You may need to reinstall the locally installed files that Minecraft puts into place.
#296 [05:36] <Absol> MisurGB: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#297 [05:36] * marci [marci@notlogged] has joined #minecrafthelp
#298 [05:37] <marci> Hi i cant update video card driver:(
#299 [05:37] * funn5 [funn5@notlogged] has joined #minecrafthelp
#300 [05:37] <marci> Hi i cant update video card driver:(
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#302 [05:38] <thgilfodrol> marci: your graphics processor is not supported past WIndows 8
#303 [05:38] <MarcusHolstA> thgilfodrol, after hard work, i've found the email of the person who has comprimised my accont
#304 [05:38] <MarcusHolstA> Account*
#305 [05:38] <MarcusHolstA> thijsvergossen@hotmail.com
#306 [05:38] <thgilfodrol> MarcusHolstA: to be able to play minecraft, you should either buy a new computer or downgrade to windows 8.1 (or 7)
#307 [05:39] <thgilfodrol> MarcusHolstA: how did you find out the email?
#308 [05:39] <marci> http://paste.ubuntu.com/23642254/
#309 [05:40] <MisurGB> thgilfodrol: Reinstalling the game didn't work, do you want the launcher log?
#310 [05:40] <marci> about 8 times already installed again
#311 [05:41] <marci> and not work
#312 [05:41] <MarcusHolstA> thgilfodrol, he has changed the mojang accounts email to thijsvergossen@hotmail.com
#313 [05:41] <MarcusHolstA> That's how i found it
#314 [05:41] <MarcusHolstA> He has also changed the pass.
#315 [05:42] <thgilfodrol> MarcusHolstA: contact Mojang support, we can't do anything about compromised accounts from here
#316 [05:42] <thgilfodrol> ??> MarcusHolstA account/send-email
#317 [05:42] <Absol> MarcusHolstA: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#318 [05:42] <marci> sended
#319 [05:42] <Absol> MarcusHolstA: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#320 [05:42] <thgilfodrol> marci: to be able to play minecraft, you should either buy a new computer or downgrade to windows 8.1 (or 7)
#321 [05:43] <marci> i os windows 10
#322 [05:43] <thgilfodrol> marci: I know
#323 [05:43] <thgilfodrol> marci: your hardware is unsupported by Windows 10
#324 [05:43] <marci> downupgrade?
#325 [05:43] <thgilfodrol> marci: yes, you would have to downgrade to Windows 8 or 7
#326 [05:43] <marci> i buy windows 10 pro !and buy windows 8.1???
#327 [05:43] <marci> license
#328 [05:44] <MisurGB> thgilfodrol: Reinstalling the game didn't work, do you want the launcher log?
#329 [05:44] <thgilfodrol> MisurGB: sure
#330 [05:44] <marci> bye thank you
#331 [05:44] <marci> i downgrade windows
#332 [05:45] <thgilfodrol> marci: you could, but it'd be more cost efficient to just buy a new computer
#333 [05:45] <MisurGB> http://paste.ubuntu.com/23642278/
#334 [05:45] <thgilfodrol> marci: if you have to buy a new license, that is
#335 [05:45] <marci> i downgrade windows
#336 [05:45] <thgilfodrol> marci: if you can downgrade for free then go with that
#337 [05:45] <marci> i donwload cracked
#338 [05:45] <marci> windows 8.1
#339 [05:46] <marci> bye
#340 [05:46] * Llordasami991 [Llordasami991@notlogged] has joined #minecrafthelp
#341 [05:47] <Llordasami991> I have a problem lauching minecraft: when i click play it crashes
#342 [05:47] <MisurGB> thgilfodrol: http://paste.ubuntu.com/23642278/ This is the launcher log of reinstalled minecraft
#343 [05:47] <thgilfodrol> ??> Llordasami991 launcher/crash-log
#344 [05:47] <Absol> Llordasami991: We need to see your crash log, which appears after a crash.
#345 [05:47] <Absol> Llordasami991: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#346 [05:48] <thgilfodrol> ??> MisurGB tools/hjt
#347 [05:48] <Absol> MisurGB: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#348 [05:48] <Absol> MisurGB: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#349 [05:48] <Llordasami991> ok one sec
#350 [05:49] <Llordasami991> http://paste.ubuntu.com/23642282/
#351 [05:49] <Llordasami991> there Absol
#352 [05:49] <MisurGB> My Hijackthis: http://paste.ubuntu.com/23642285/
#353 [05:49] <thgilfodrol> ??> Llordasami991 win/dxdiag
#354 [05:49] <Absol> Llordasami991: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#355 [05:50] <Llordasami991> ok i know the dxdiag
#356 [05:51] <MisurGB> thgilfodrol: My Hijackthis: http://paste.ubuntu.com/23642285/
#357 [05:51] <thgilfodrol> MisurGB: when did this issue start happening?
#358 [05:51] <MisurGB> Once I started using Windows 10
#359 [05:52] <Llordasami991> http://paste.ubuntu.com/23642291/
#360 [05:53] <MisurGB> thgilfodrol: Should I attach my situation as a bug report?
#361 [05:54] <Llordasami991> +thgilfodrol http://paste.ubuntu.com/23642291/
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#365 [05:56] <Llordasami991> Absol : http://paste.ubuntu.com/23642291/
#366 [05:56] <thgilfodrol> Llordasami991: your graphics processor is unsupported past windows 7
#367 [05:56] * Haribonoob05 [Haribonoob05@notlogged] has joined #minecrafthelp
#368 [05:57] <thgilfodrol> Llordasami991: to be able to play the game, please downgrade to windows 7, or (recommended) buy a new graphics card
#369 [05:57] <Llordasami991> ok
#370 [05:57] <thgilfodrol> Llordasami991: cpu should still meet mc requirements
#371 [05:57] <Llordasami991> ok
#372 [05:57] <Llordasami991> thank you and bye
#373 [05:57] <thgilfodrol> MisurGB: what do you mean?
#374 [05:58] <MisurGB> thgilfodrol: What else can I try?
#375 [05:58] <MisurGB> thgilfodrol: The issue started in 1.9 and w10. But in 1.8 I cant use Resource-Packs
#376 [05:58] <thgilfodrol> MisurGB: does the issue still happen in 1.11?
#377 [05:59] <MisurGB> thgilfodrol: Yes
#378 [05:59] <MisurGB> thgilfodrol: and in the newest snapshot
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#380 [06:01] <thgilfodrol> MisurGB: I'm not sure what else it could be; might just be that it doesn't meet the requirements
#381 [06:01] <MisurGB> thgilfodrol: But it does in w8?
#382 [06:04] <thgilfodrol> MisurGB: yeah, I'm not sure about the cause
#383 [06:04] <MisurGB> So it' not the famous pixel format not....
#384 [06:04] <MisurGB> ?
#385 [06:07] <MisurGB> thgilfodrol: So you recommend downgrade?
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#391 [06:41] <Foxxs> I cant play on any Server or Realm i got this: java.lang.nullpointerexception: Group
#392 [06:42] * afjafsdakflureigiu [afjafsdakflureigiu@notlogged] has joined #minecrafthelp
#393 [06:44] <afjafsdakflureigiu> My minecraft crashes shortly after I joined a server or go in a singleplayer world-
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#401 [06:48] <afjafsdakflureigiu> My minecraft crash shortly after I join a server or go into a singleplayer world. I use version 1.8.8.
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#403 [06:50] <Foxxs> I cant play on any Server or Realm i got this: java.lang.nullpointerexception: Group
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#406 [06:56] <TrevorDylanP> hey
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#408 [06:57] <TrevorDylanP> I cant login and if i change the password and i type it in correctly it does not work
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#412 [07:01] <stdyrmx> thgilfodrol hey
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#414 [07:02] <stdyrmx> yesterday person sent me a link to a website where it made the command i wanted, do you know what the command is for floating text?
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#419 [07:21] <coalapple> Hello, I'm trying to buy minecraft, but the "buy-page" doesnt allow me to fill my creditcard information. Anyone know what
#420 [07:21] <coalapple> s up?'
#421 [07:22] * stdyrmx [stdyrmx@notlogged] has quit. (Ping timeout: 195 seconds)
#422 [07:22] <coalapple> it lets me fill the zipcode, but not the creditcard number etc
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#428 [07:34] <Naikoon> Hello, I registered my account at minecraft.net in 24. 6. 2012. I played minecraft last time 2 or more yerars ago. Now I cant access in to my account, I forgot password and nothing on my email. Anybody help ? Thx
#429 [07:35] * pp89 [pp89@notlogged] has joined #minecrafthelp
#430 [07:37] <pp89> i think my minecraft has a bug that only shows a part of the game to the bottom left and the rest of the screen is black or either white.
#431 [07:37] <coalapple> Naikoon, i asked for help 15 mintues ago and sill no answer, i dont think this channel is actaully being used for anything
#432 [07:37] <pp89> really ?
#433 [07:38] <pp89> by the way this place looks like a place for hackers
#434 [07:38] <pp89> lol
#435 [07:38] <Chromaryu> ...
#436 [07:38] <pp89> anyway here is my problem
#437 [07:38] <pp89> http://paste.ubuntu.com/23642618/
#438 [07:38] <Naikoon> :/
#439 [07:38] <Chromaryu> coalapple: Which card are you using?
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#441 [07:39] <pp89> wait ill check
#442 [07:39] <Chromaryu> Naikoon: you might want to search for transaction ID
#443 [07:39] * Chromaryu sighs
#443 [07:39] <coalapple> Naikoon, i asked for help 15 mintues ago and sill no answer, i dont think this channel is actaully being used for anything. the web page doesnt ahave textboxes where youre supposed to fill in the info, im using mastercard, but the textboxes dont exist
#444 [07:39] <Chromaryu> pp89: I strongly recommended use newer PC
#445 [07:40] <Chromaryu> coalapple: Try different browser
#446 [07:40] <pp89> ok thank you anyway
#447 [07:40] * milo [milo@notlogged] has joined #minecrafthelp
#448 [07:40] <Chromaryu> (.. Celeron PC...?)
#449 [07:40] <pp89> yes
#450 [07:40] <pp89> celeron
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#452 [07:40] <Chromaryu> ??< index
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#454 [07:41] <Chromaryu> ??> pp89 gpu/intel/965
#455 [07:41] <Absol> pp89: Due to a bug in the latest drivers from Intel, 965GM video cards are unable to play 1.7.4 and future versions of Minecraft using Microsoft Windows. You will need to buy a new video card or computer, or use Linux to play new versions.
#456 [07:41] <Absol> pp89: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
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#458 [07:41] <pp89> ok
#459 [07:41] <pp89> ty
#460 [07:42] <Chromaryu> (yep, that is why I recommended to use Newer PC)
#461 [07:42] <pp89> ok
#462 [07:42] <pp89> ty anyway
#463 [07:43] * Chromaryu sighs
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#469 [07:58] <lucapapa07> Hello! I have a problem with my account. I forgot my email address and can not log in to the minecraft.net site
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#471 [07:59] * lucapapa07 [lucapapa07@notlogged] has joined #minecrafthelp
#472 [08:00] <lucapapa07> Hello! I have a problem with my account. I forgot my email address and can not log in to the minecraft.net site
#473 [08:02] * Nidalee_The_Slet [Nidalee_The_Slet@notlogged] has joined #minecrafthelp
#474 [08:02] <lucapapa07> Hello! I have a problem with my account. I forgot my email address and can not log in to the minecraft.net site
#475 [08:02] <Nidalee_The_Slet> Hi.. i played minecraft, then shut it off, and it logged me out in launcher, 2 minutes i tried log back.. and it says invalit creditals and over and over on 2 accounts.. even when i changed password..
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#477 [08:07] <Andrio> ??> Nidalee_The_Slet login/throttle
#478 [08:07] <Absol> Nidalee_The_Slet: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#479 [08:07] <Absol> Nidalee_The_Slet: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#484 [08:20] <va> http://paste.ubuntu.com/23642847/
#485 [08:20] <va> know what
#486 [08:21] <va> 23642847
#487 [08:22] <va> plz anyone can help me or i will leave plz anyone
#488 [08:23] <va> i have a problem you can fix it
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#490 [08:23] * Michael is now known as Guest90246
#491 [08:24] <Guest90246> Heyy. So i'm trying to link my account to twitch, But when i open my settings it says nothing at all about twitch at all
#492 [08:24] * sdsd [sdsd@notlogged] has joined #minecrafthelp
#493 [08:25] <sdsd> Лол
#494 [08:25] <sdsd> МАЙНКРАФТ хелп ахахах
#495 [08:25] <sdsd> МАЙНКРАФТ хелп ахахах
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#497 [08:28] <Andrio> Guest90246, you can't do that any more.
#498 [08:28] <Andrio> It was removed because things like OBS worked better.
#499 [08:29] <Guest90246> Ohh right, I was going to try it because i used to use obs, But since they updated it, it's just so pixelated.
#500 [08:30] <Andrio> Oh?
#501 [08:30] <Andrio> Can you increase the resolution?
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#504 [08:32] <Guest90246> It's on 1920x1080, I fluctuated it, and nothing
#505 [08:32] <A> Is anybody else not able to log onto there realm, it says to update
#506 [08:32] <A> ?
#507 [08:33] <Guest90246> Been watching youtube videos for about 2 hours now and nothing, it's almost like there's a screen infront of the stream that's just making it all blurry.
#508 [08:33] <A> I CANT LOL IN TO REALM ON PE it says update but there isn't one
#509 [08:33] <A> Log
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#516 [08:58] <Zygno> Hi I have a problem where my email that I don't have access to, is being used for minecraft. I don't remember the security questions either so what can I do?
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#526 [09:15] <Morgenstern> http://paste.ubuntu.com/23643085/
#527 [09:16] * Morgenstern [Morgenstern@notlogged] has quit. (Client Quit)
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#529 [09:20] * fabian [fabian@notlogged] has quit. (Quit: Web client closed)
#530 [09:20] <Almaster009> alguem ?
#531 [09:20] * Almaster009 [Almaster009@notlogged] has quit. (Client Quit)
#532 [09:20] * Almaster009 [Almaster009@notlogged] has joined #minecrafthelp
#533 [09:20] <Almaster009> oi
#534 [09:21] <Almaster009> meu minecraft deu erro de crash report e nao quer mair sair
#535 [09:21] <Almaster009> tipo eu ja atualizei o driver e tudo
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#538 [09:23] <Almaster009> como resolver o erro de crash report ?
#539 [09:23] <Almaster009> ja tentei de tudo atualizar o drive e tudo mais
#540 [09:23] <Almaster009> so que continua dando crash report
#541 [09:26] * Semprinius [Semprinius@notlogged] has joined #minecrafthelp
#542 [09:26] <Almaster009> como resolver o erro de crash report ja tentei de tudo atualizar o drive e tudo mais so que continua dando crash report
#543 [09:27] * Svonni [Svonni@notlogged] has joined #minecrafthelp
#544 [09:27] <Almaster009> -' bele niguem ajuda
#545 [09:28] <Semprinius> I'm seeing "Your realm will soon be updated. You will need an update too. Check for Game Update now?"
#546 [09:28] <Semprinius> but there's no game update available
#547 [09:28] <Semprinius> and I'm unable to log in to my realm
#548 [09:28] <Semprinius> what does this message mean?
#549 [09:29] <Semprinius> I'm on v.16.2 (win10 beta edition)
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#555 [09:33] <Svonni> I know my username and password but I still did not enter? what is the problem.
#556 [09:33] * hack102030 [hack102030@notlogged] has quit. (Client Quit)
#557 [09:33] <Svonni> and I've even forgotten my mail to this user
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#564 [09:49] <Svonni> I know my username and password but I still did not enter? what is the problem.and I've even forgotten my mail to this user
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#566 [09:49] * Sturm350N [Sturm350N@notlogged] has joined #minecrafthelp
#567 [09:54] <Svonni> I know my username and password but I still did not enter? what is the problem.
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#571 [09:58] * Dicus1337 [Dicus1337@notlogged] has joined #minecrafthelp
#572 [09:58] <Dicus1337> mam problem ze nie moge sie zalgować
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#576 [10:01] * tobi067d [tobi067d@notlogged] has quit. (Client Quit)
#577 [10:01] <ValemsGB> Hi, I have a problem with my game that has no sound.
#578 [10:02] <ValemsGB> Can somebody help me
#579 [10:03] * lipe [lipe@notlogged] has quit. (Client Quit)
#580 [10:03] <ValemsGB> Please
#581 [10:04] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#582 [10:10] * Semprinius [Semprinius@notlogged] has quit. (Ping timeout: 195 seconds)
#583 [10:11] <ValemsGB> No?,bye
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#586 [10:15] * CG [CG@notlogged] has joined #minecrafthelp
#587 [10:17] <CG> When I hit f11 to go into full screen mode the game is shifted down and to the right. The screen is too big and I can't see part of the game. I'm not sure what I've done, it was fine yesterday? Thanks in advance for help!
#588 [10:19] * Haggis [Haggis@notlogged] has joined #minecrafthelp
#589 [10:19] <Haggis> having trouble with realms on the windows 10 edition
#590 [10:19] <Haggis> when trying to connect it says an update is coming soon
#591 [10:20] <Haggis> other people can get into the realm
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#598 [10:29] * elias [elias@notlogged] has joined #minecrafthelp
#599 [10:29] * Michael is now known as Guest34252
#600 [10:30] <Guest34252> I was forced to log into my Minecraft for the first time in over a year, I went through the process on Mojang's site to register, now it's only allowing me to play the demo
#601 [10:30] * elias [elias@notlogged] has quit. (Client Quit)
#602 [10:30] <Guest34252> I purchased Minecraft in it's Beta, I shouldn't have to purchase it again
#603 [10:30] * Guest34252 [Guest34252@notlogged] has quit. (Client Quit)
#604 [10:30] * Michael [Michael@notlogged] has joined #minecrafthelp
#605 [10:30] <Michael> I'm having trouble accessing my Minecraft account
#606 [10:30] * ImNotRox [ImNotRox@notlogged] has joined #minecrafthelp
#607 [10:31] <Michael> I purchased Minecraft in it's Beta
#608 [10:31] <Michael> and I have rarely had to login again
#609 [10:31] * Michael is now known as Guest74261
#610 [10:31] <ImNotRox> hi
#611 [10:31] <Guest74261> Is there a reason I would be forced to purchase this game again
#612 [10:32] <CG> They can't help with accounts here. Look at the top of chat and you'll see a link.
#613 [10:32] * Guest74261 [Guest74261@notlogged] has quit. (Client Quit)
#614 [10:33] <CG> Oh no, you're welcome. >.>
#615 [10:34] * BLOODWORK213 [BLOODWORK213@notlogged] has joined #minecrafthelp
#616 [10:35] <BLOODWORK213> Hi i`m not abled to install Minecraft on my Windows Laptop
#617 [10:35] * ImNotRox [ImNotRox@notlogged] has quit. (Ping timeout: 195 seconds)
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#619 [10:38] <CG> Nevermind. Fixed my question myself. Have a good day.
#620 [10:39] * Pierre [Pierre@notlogged] has joined #minecrafthelp
#621 [10:39] <Pierre> Hello
#622 [10:39] <Pierre> do you speak french ?
#623 [10:40] <Pierre> I'm so sorry for my english but i don't speak perfect english ..
#624 [10:40] <Pierre> But
#625 [10:40] * BLOODWORK213 [BLOODWORK213@notlogged] has quit. (Ping timeout: 195 seconds)
#626 [10:41] <iManosGamer> hello?
#627 [10:41] <Pierre> I have a problem with my Micraft Launcher ... He can't start
#628 [10:41] <iManosGamer> Im sorry my computer was lagging
#629 [10:42] <Pierre> and a follow the instrution ...
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#631 [10:42] <iManosGamer> my minecraft launcher doesent work
#632 [10:42] <iManosGamer> it keep on crashing when i press play
#633 [10:43] <thgilfodrol> ??> iManosGamer launcher/crash-log
#634 [10:43] <Absol> iManosGamer: We need to see your crash log, which appears after a crash.
#635 [10:43] <Absol> iManosGamer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#636 [10:43] <thgilfodrol> Pierre: what's the error that comes up when you try?
#637 [10:43] <iManosGamer> i will copy and paste it please wait
#638 [10:43] <thgilfodrol> ??> iManosGamer paste
#639 [10:43] <Absol> iManosGamer: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#640 [10:44] <iManosGamer> ok
#641 [10:45] <iManosGamer> do i put my real name or my username?
#642 [10:45] <Pierre> I don't know why but my launcher didn't go ..;
#643 [10:46] <Pierre> and i have this for you .. http://paste.ubuntu.com/23643414/
#644 [10:46] <iManosGamer> here it is: http://paste.ubuntu.com/23643473/
#645 [10:48] <thgilfodrol> one moment
#646 [10:50] * Edu_GamePlay [Edu_GamePlay@notlogged] has joined #minecrafthelp
#647 [10:51] <Pierre> ?
#648 [10:51] * Edu_GamePlay [Edu_GamePlay@notlogged] has quit. (Client Quit)
#649 [10:52] <thgilfodrol> ??> iManosGamer win/dxdiag
#650 [10:52] <Absol> iManosGamer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#651 [10:53] <iManosGamer> ok
#652 [10:53] <Pierre> And for me pls
#653 [10:53] <thgilfodrol> Pierre: your graphics card is unsupported by Windows 7
#654 [10:53] <thgilfodrol> s/by/past
#655 [10:53] <iManosGamer> mine is windows 10
#656 [10:53] <thgilfodrol> oh right, extremebot died
#657 [10:53] <thgilfodrol> iManosGamer: I'm aware
#658 [10:54] * firearms15lark [firearms15lark@notlogged] has joined #minecrafthelp
#659 [10:54] <Pierre> Ok ...I download Windows 10 ?
#660 [10:54] <thgilfodrol> Pierre: no, you have to either downgrade to Windows Vista or upgrade your graphics card
#661 [10:54] <thgilfodrol> Pierre: of the two, I recommend upgrading your graphics card
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#664 [10:55] <Relictus> how do i get an activated redstone lamp with worldedit?
#665 [10:55] <thgilfodrol> Pierre: there's a forums thread on AMD's site with a guy saying he managed to get the vista driver running on Windows 10
#666 [10:56] <thgilfodrol> Pierre: wouldn't recommend it, but if you're willing to take the risk I can link you the vista driver
#667 [10:57] <Pierre> You can take a webpage for me ^^'
#668 [10:59] <thgilfodrol> Pierre: manually installing drivers not intended for your operating system is dangerous, but here you go
#669 [10:59] <thgilfodrol> Pierre: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#670 [10:59] * Silly_Dilly72 [Silly_Dilly72@notlogged] has joined #minecrafthelp
#671 [10:59] <thgilfodrol> Relictus: one moment
#672 [11:00] <iManosGamer> can you please fix my launcher here is the ubuntu web: http://paste.ubuntu.com/23643530/
#673 [11:00] <thgilfodrol> Relictus: does not appear to be possible (tested in 1.11)
#674 [11:01] <thgilfodrol> Relictus: commands I used were "/set redstone_lamp_on", and "/set 124"
#675 [11:02] <iManosGamer> can you please fix my launcher here is the ubuntu web: http://paste.ubuntu.com/23643530/
#676 [11:03] * Silly_Dilly72 [Silly_Dilly72@notlogged] has quit. (Ping timeout: 195 seconds)
#677 [11:03] <thgilfodrol> iManosGamer: can you try restarting your computer?
#678 [11:03] <iManosGamer> ok
#679 [11:03] <iManosGamer> i'll be back in a few minutes
#680 [11:04] <iManosGamer> oh no
#681 [11:04] <iManosGamer> it says update and restart... great it will take more time
#682 [11:04] <thgilfodrol> iManosGamer: take your time
#683 [11:05] <thgilfodrol> iManosGamer: I'm going to go grab something to eat, just wait in the channel if you have a question and there's nobody around
#684 [11:05] * Stranger [Stranger@notlogged] has joined #minecrafthelp
#685 [11:05] <Stranger> HEllo
#686 [11:05] <thgilfodrol> hello
#687 [11:05] <Stranger> so I recently built a pc and loaded minecraft in it,
#688 [11:06] <Stranger> when i run minecraft from the launcher, it crashes right away
#689 [11:06] <Stranger> I need help
#690 [11:06] <thgilfodrol> ??> Stranger launcher/crash-log
#691 [11:06] <Absol> Stranger: We need to see your crash log, which appears after a crash.
#692 [11:06] <Absol> Stranger: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#693 [11:07] <Stranger> ok
#694 [11:07] <Stranger> http://paste.ubuntu.com/23643601/
#695 [11:07] <Stranger> there you go
#696 [11:08] <Stranger> I hope you could help me
#697 [11:08] * iManosGamer [iManosGamer@notlogged] has quit. (Ping timeout: 195 seconds)
#698 [11:08] <thgilfodrol> ??> Stranger win/dxdiag
#699 [11:08] <Absol> Stranger: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#700 [11:08] <Stranger> ok
#701 [11:09] <Stranger> it says 502 bad gateway and doesn't open the site
#702 [11:09] <Stranger> Help
#703 [11:09] <thgilfodrol> rip
#704 [11:09] <Stranger> Lol
#705 [11:09] <Stranger> Yeah
#706 [11:10] <thgilfodrol> ??> Stranger win/dxdiag/manual
#707 [11:10] <Absol> Stranger: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#708 [11:10] <Absol> Stranger: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#709 [11:11] <Stranger> Are you sure you are not gonna hack me?
#710 [11:11] * OrangeJuiceMix [OrangeJuiceMix@notlogged] has joined #minecrafthelp
#711 [11:12] <Stranger> This has like all my information, I am sorry but is there another way?
#712 [11:13] <OrangeJuiceMix> It says that my graphics drivers are out of date for 1.10.2 and the DxDiag says that there is no issue. http://paste.ubuntu.com/23643636/
#713 [11:13] <thgilfodrol> Stranger: I can't hack you by knowing your hardware specs
#714 [11:13] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#715 [11:13] <Stranger> I know but there is stuff like device id and other things
#716 [11:14] <Stranger> If you want I could tell u the specs
#717 [11:14] <thgilfodrol> OrangeJuiceMix: your graphics processor, the Intel Mobile 4 Series Express, is unsupported by Windows editions past Windows 7
#718 [11:15] <thgilfodrol> OrangeJuiceMix: to be able to play Minecraft, you would have to either downgrade to Windows 7, or upgrade your computer
#719 [11:15] <Stranger> Ok I will paste the link
#720 [11:15] <thgilfodrol> Stranger: again, those cannot be used to identify you
#721 [11:16] <OrangeJuiceMix> OK, thank you for the help.
#722 [11:16] <Stranger> ok
#723 [11:16] * _REMCO_ [_REMCO_@notlogged] has joined #minecrafthelp
#724 [11:16] <thgilfodrol> OrangeJuiceMix: np, good luck
#725 [11:16] <_REMCO_> hey
#726 [11:17] <Stranger> http://paste.ubuntu.com/23643659/
#727 [11:17] <thgilfodrol> _REMCO_, hi
#728 [11:17] <_REMCO_> wtf was that
#729 [11:17] <Stranger> That was for a crash
#730 [11:17] <_REMCO_> for what?
#731 [11:17] <Stranger> thgilforrol is helping me
#732 [11:17] * OrangeJuiceMix [OrangeJuiceMix@notlogged] has quit. (Quit: Web client closed)
#733 [11:17] <Stranger> minefraft
#734 [11:17] <_REMCO_> how do i use it?
#735 [11:18] <Stranger> They will guide you just ask your question
#736 [11:18] <thgilfodrol> Stranger: could you try restarting your computer?
#737 [11:18] <Stranger> ok
#738 [11:18] <Stranger> ill join again
#739 [11:18] <thgilfodrol> yeah
#740 [11:19] <_REMCO_> does anybody use the replay mod?
#741 [11:19] <_REMCO_> no
#742 [11:19] <_REMCO_> ok
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#745 [11:23] <Stranger> Hello
#746 [11:23] * DizazterXD [DizazterXD@notlogged] has joined #minecrafthelp
#747 [11:24] <Stranger> OMG They actually helped me!!!!!
#748 [11:24] <DizazterXD> Does anyone know how I can get my Minecraft username?
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#750 [11:24] * stdyrmx [stdyrmx@notlogged] has joined #minecrafthelp
#751 [11:24] <stdyrmx> hey anyone on?
#752 [11:24] * Pear [Pear@notlogged] has joined #minecrafthelp
#753 [11:24] <stdyrmx> thgilfodrol?
#754 [11:25] <DizazterXD> I need help getting my Minecraft username.
#755 [11:25] <stdyrmx> how can i get text to show on screen when going over a trip hook wire?
#756 [11:25] <stdyrmx> ?? DizazterXD
#757 [11:25] <stdyrmx> lol idek what i am doing
#758 [11:25] <stdyrmx> ?? account
#759 [11:26] * DizazterXD [DizazterXD@notlogged] has quit. (Client Quit)
#760 [11:27] <thgilfodrol> stdyrmx: you would use the /title command
#761 [11:29] * stdyrmx [stdyrmx@notlogged] has quit. (Ping timeout: 195 seconds)
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#765 [11:34] <Freep> I NEED HELP
#766 [11:34] <thgilfodrol> Freep: what do you need help with
#767 [11:35] <Freep> the Java.lang.NullPointerException: Group erro
#768 [11:35] <Freep> error
#769 [11:35] <thgilfodrol> ??> Freep tools/hjt
#770 [11:35] <Absol> Freep: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#771 [11:35] <Absol> Freep: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#772 [11:35] <Freep> what is tools/hjt
#773 [11:36] <thgilfodrol> Freep: the trigger for Absol's hijackthis factoid
#774 [11:36] <Freep> i have the progam what i do
#775 [11:36] <thgilfodrol> Freep: follow Absol's instructions
#776 [11:37] <Freep> ok
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#781 [11:41] <Freep> hablan español el ingles no es lo mio
#782 [11:41] <thgilfodrol> ??> Freep lang/es
#783 [11:41] <Absol> Freep: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#784 [11:41] * Lundeg [Lundeg@notlogged] has joined #minecrafthelp
#785 [11:42] <Freep> i have the notebook what i do
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#787 [11:42] * Relictus [Relictus@notlogged] has quit. (Ping timeout: 195 seconds)
#788 [11:43] <thgilfodrol> Freep: paste it on the site and give us the link, as Absol said
#789 [11:43] <Freep> ok
#790 [11:43] <Freep> http://paste.ubuntu.com/23643756/
#791 [11:43] <Freep> is that
#792 [11:44] <thgilfodrol> Freep: can you paste the full log?
#793 [11:44] <Freep> yes
#794 [11:44] <Freep> oh no wait
#795 [11:44] <Freep> is an error
#796 [11:44] <thgilfodrol> Freep: what error?
#797 [11:45] <Freep> is that link http://paste.ubuntu.com/23643779/
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#802 [11:46] <Freep> what i do thgilfodrol
#803 [11:46] <joe> I'm trying to get passowrd resent email from mojang, is anyone else having issues login into their account?
#804 [11:47] <thgilfodrol> joe: what happens when you try?
#805 [11:47] <joe> Error! Unknown e-mail address or password.
#806 [11:47] <joe> i've yet to recieve an email from them yet
#807 [11:48] <Freep> for
#808 [11:48] <thgilfodrol> Freep: where do you get the NullPointerException: group error?
#809 [11:48] <thgilfodrol> joe: have you checked the spam or junk folders, for all of your emails?
#810 [11:48] <Freep> in servers of minecraft when i try to connect
#811 [11:48] <joe> yup
#812 [11:49] <thgilfodrol> Freep: try connecting to mctest.ae97.net
#813 [11:49] <thgilfodrol> joe: how long have you waited?
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#815 [11:49] <joe> 30 mins
#816 [11:49] <Freep> ok
#817 [11:49] <thgilfodrol> joe: what's your ingame username?
#818 [11:49] <thgilfodrol> joe: what's your ingame username?
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#821 [11:50] <joe> randomhero492
#822 [11:51] <thgilfodrol> joe: are you logging in with your username?
#823 [11:51] <joe> username and email
#824 [11:51] <joe> both don't work
#825 [11:52] <thgilfodrol> ??> joe account/send-email
#826 [11:52] <Absol> joe: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#827 [11:52] <Absol> joe: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#828 [11:52] <thgilfodrol> ??> joe account/trans-id
#829 [11:52] <Absol> joe: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#830 [11:52] <Freep> when i enter to mctest.ae97.net appears this Internal Exception: java.lang.NullPointerException
#831 [11:52] <thgilfodrol> ??> Freep win/reinst
#832 [11:52] <Absol> Freep: You may need to reinstall the locally installed files that Minecraft puts into place.
#833 [11:52] <Absol> Freep: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#834 [11:52] <Freep> ok thank you
#835 [11:52] <joe> thanks
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#842 [11:55] <TheMemeMan> hello
#843 [11:56] * MisaelReyes [MisaelReyes@notlogged] has joined #minecrafthelp
#844 [11:56] <MisaelReyes> hi
#845 [11:56] <thgilfodrol> TheMemeMan, hello
#846 [11:56] <thgilfodrol> MisaelReyes, hi
#847 [11:56] <TheMemeMan> every time I select a world to play on, it loads but then crashes immediatly
#848 [11:57] <TheMemeMan> after i get on
#849 [11:57] <thgilfodrol> ??> TheMemeMan launcher/crash-log
#850 [11:57] <Absol> TheMemeMan: We need to see your crash log, which appears after a crash.
#851 [11:57] <Absol> TheMemeMan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#852 [11:57] <TheMemeMan> [11:30:29 FATAL]: Fatal error launching game. Report this to http://bugs.mojang.com please! java.io.FileNotFoundException: File 'C:\Users\Reese\AppData\Roaming\.minecraft\assets\indexes\legacy.json' does not exist at org.apache.commons.io.FileUtils.openInputStream(FileUtils.java:299) ~[launcher.jar:1.6.70] at org.apache.commons.io.FileUtils.readFileToString(FileUtils.java:1711) ~[launcher.jar:1.6.70] at net.minec
#853 [11:57] <thgilfodrol> TheMemeMan: follow the instructions
#854 [11:57] <TheMemeMan> this happens with every version from at least 1.8.x-1.11.x
#855 [11:58] <thgilfodrol> ??> TheMemeMan paste
#856 [11:58] <Absol> TheMemeMan: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#857 [11:58] <MisaelReyes> i will buy minecraft account but my two last accounts MikeYeah and BlueReyes were erased...
#858 [11:58] <TheMemeMan> oh ok
#859 [11:59] <thgilfodrol> MisaelReyes: what makes you think they were erased?
#860 [12:00] <MisaelReyes> because i dont play... only play in my first account MisaelReyes... My brothers used the others account to play with me :/
#861 [12:01] <thgilfodrol> MisaelReyes: what happens if you try to log in?
#862 [12:03] <TheMemeMan> also on my other computer i can play minecraft, but cant login to servers or the launcher.
#863 [12:03] <MisaelReyes> mojang say...i dont bought minecraft in two accounts
#864 [12:04] <MisaelReyes> sorry for my bad english xD
#865 [12:04] <thgilfodrol> TheMemeMan: put the link to the paste here
#866 [12:06] <thgilfodrol> ??> MisaelReyes account/send-email
#867 [12:06] <Absol> MisaelReyes: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#868 [12:06] <Absol> MisaelReyes: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#869 [12:06] <thgilfodrol> ??> MisaelReyes account/trans-id
#870 [12:06] <Absol> MisaelReyes: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#873 [12:07] <MisaelReyes> I searched in es.namemc.com and the accounts name are exist
#874 [12:07] <TheMemeMan> the pastebin diddnt work
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#876 [12:08] <thgilfodrol> TheMemeMan: what do you mean by "didn't work"?
#877 [12:08] <Tino> I can't access my old minecraft account
#878 [12:08] <thgilfodrol> Tino: what's the error that comes up when you try?
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#880 [12:09] <Tino> can't access my old account
#881 [12:09] <Tino> don't remember my user name
#882 [12:09] <thgilfodrol> Tino: is the account migrated?
#883 [12:09] <Tino> no
#884 [12:09] <thgilfodrol> ??> Tino account/send-email
#885 [12:09] <Absol> Tino: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#886 [12:09] <Absol> Tino: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#887 [12:09] <thgilfodrol> ??> Tino account/trans-id
#888 [12:09] <Absol> Tino: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#892 [12:14] <TheMemeMan> sorry my internet is going in and out
#893 [12:14] <MisaelReyes> i dont have the trans-id but i have the migrating minecraft account to mojang account email ...
#894 [12:14] <TheMemeMan> have to reset the router
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#898 [12:16] <mattym> MisaelReyes, Do you remember the type of payment method you used when you purchased the two accounts you have problems with?
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#903 [12:17] <fiscalpegasus> anyone out there that could answer a quick log in related issue?
#904 [12:17] <fiscalpegasus> anyone out there that could answer a quick log in related issue?
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#906 [12:17] <mattym> fiscalpegasus, Explain the issue.
#907 [12:18] <MisaelReyes> i bought one a friend and the other i bought a other person in facebook :/
#908 [12:18] <fiscalpegasus> so i can log into the mojang website with my email/password
#909 [12:18] <fiscalpegasus> i need to use my username/password for the client because i bought the game a long time ago
#910 [12:18] <fiscalpegasus> i have already migrated my account
#911 [12:18] <mattym> MisaelReyes, Then neither of those accounts are yours to recover.
#912 [12:18] <fiscalpegasus> but i can't log into the client
#913 [12:18] <fiscalpegasus> the password must not be synced with the mojang website password
#914 [12:19] <fiscalpegasus> since it uses my old username instead of the email address
#915 [12:19] <mattym> fiscalpegasus, If you migrated the account, use your email and password everywhere you log in
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#917 [12:19] <fiscalpegasus> oh sweet
#918 [12:19] <fiscalpegasus> sounds good ty
#919 [12:19] <fiscalpegasus> more troubleshooting
#920 [12:19] <fiscalpegasus> ttyl
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#925 [12:20] * TheMemeMan [TheMemeMan@notlogged] has quit. (Ping timeout: 195 seconds)
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#929 [12:20] <thomas35789> hello mojang i'm thomas and my email of my minecraft accounts is changing and i'm not take my accounts sorry for my english i'm french
#930 [12:20] <MisaelReyes> the accounts are mine but i dont have the trans-id, i have the migrated email of one account, the other email account i dont remenber :c
#931 [12:21] <mattym> MisaelReyes, Unless you purchased the account from Mojang, its not your account. It doesnt matter if someone else gave or sold them to you. You have no way to recover them.
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#933 [12:22] <mattym> thomas35789, What do you mean?
#934 [12:22] <thomas35789> My account was hacked and they changed the e-mail address what should I do?
#935 [12:23] <mattym> ??> thomas35789 account/send-email
#936 [12:23] <Absol> thomas35789: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#937 [12:23] <Absol> thomas35789: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#938 [12:23] <thomas35789> thx
#939 [12:23] * fiscalpegasus [fiscalpegasus@notlogged] has joined #minecrafthelp
#940 [12:24] <fiscalpegasus> is there a quick fix for the "socketexception: Permission denied: connect" issue?
#941 [12:26] <MisaelReyes> If i buy an account, it wont be deleted like those two. I dont want to pay to lose the bill again :/
#942 [12:26] * alituna [alituna@notlogged] has joined #minecrafthelp
#943 [12:27] <alituna> I received error whi
#944 [12:28] * hi [hi@notlogged] has joined #minecrafthelp
#945 [12:28] <alituna> I received error while starting Minecraft Runtime Environment. I've tried several times to reinstall Minecraft but it did not work
#946 [12:29] <alituna> What shall I do?
#947 [12:29] <hi> I need help i try log into minecraft but when i do it says wrong email or password but its correct. I tried changing password and it said that its done but i still cant login in to minecraft or mojang
#948 [12:30] <hi> I need help i try log into minecraft but when i do it says wrong email or password but its correct. I tried changing password and it said that its done but i still cant login in to minecraft or mojang
#949 [12:30] <hi> is anyone even here to help anymore
#950 [12:31] <hi> whenever i come here for help for the same problem no one replies
#951 [12:31] <hi> but when i start swearing and get angry all the helpers are online all of a sudden telling me to stop and they kick me
#952 [12:31] <hi> amazing
#953 [12:31] * MisaelReyes [MisaelReyes@notlogged] has quit. (Quit: Web client closed)
#954 [12:32] <hi> yep fucking shiity site
#955 [12:32] <Absol> hi: Please keep it civil
#956 [12:32] <hi> wow
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#958 [12:32] <hi> fucking hell
#959 [12:32] * Absol kicked hi from #minecrafthelp (Reason: i :Keep it civilized, you are just a human being)
#960 [12:33] * FistMePapi [FistMePapi@notlogged] has joined #minecrafthelp
#961 [12:33] <FistMePapi> hello
#962 [12:33] <FistMePapi> hello
#963 [12:33] <FistMePapi> hello?
#964 [12:33] <FistMePapi> shiityy site no one replies
#965 [12:33] * Lord_Ralex kicked FistMePapi from #minecrafthelp (Reason: istMePapi :Here is the door)
#966 [12:40] <fiscalpegasus> any quck resolutions to the "socketexception: Permission denied:connect" issue?
#967 [12:40] <fiscalpegasus> i updated java
#968 [12:40] <fiscalpegasus> but that didn't help
#969 [12:41] <GreyVulpine> Generally is due to some sort of firewall or network security software on the computer that's blocking java
#970 [12:41] <fiscalpegasus> lame
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#972 [12:42] <fiscalpegasus> was my firewall
#973 [12:42] <fiscalpegasus> thx
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#982 [12:55] <TapOut> I need help because my minecraft keeps crashing everytime i press F11 for full screen
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#988 [13:00] <mattym> ??> TapOut launcher/crash-log
#989 [13:01] <Absol> TapOut: We need to see your crash log, which appears after a crash.
#990 [13:01] <Absol> TapOut: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#991 [13:02] * thomas35789 [thomas35789@notlogged] has quit. (Ping timeout: 195 seconds)
#992 [13:02] <TapOut> okay
#993 [13:05] <TapOut> http://paste.ubuntu.com/23644242/
#994 [13:05] <TapOut> there
#995 [13:05] <mattym> ??> TapOut mods
#996 [13:05] <Absol> TapOut: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#997 [13:05] <Absol> TapOut: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1003 [13:13] <stdrmx> hi anyone on?
#1004 [13:13] <stdrmx> thgilfodrol: /
#1005 [13:13] * FacuCraftXD [FacuCraftXD@notlogged] has quit. (Ping timeout: 195 seconds)
#1006 [13:13] <stdrmx> ?
#1007 [13:13] <stdrmx> ??
#1008 [13:13] <thgilfodrol> ??> stdrmx ask
#1009 [13:13] <Absol> stdrmx: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1010 [13:13] <Absol> stdrmx: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1011 [13:14] <stdrmx> how can i make a player head send a link in chat?
#1012 [13:14] <stdrmx> ?
#1013 [13:15] <thgilfodrol> send a link in chat upon what happens?
#1014 [13:15] <thgilfodrol> i.e. upon what trigger
#1015 [13:15] <stdrmx> foor example
#1016 [13:16] <stdrmx> i right click the head on the wall
#1017 [13:16] <stdrmx> and
#1018 [13:16] <stdrmx> it snds a link it chat
#1019 [13:16] <stdrmx> like a yt link
#1020 [13:16] <thgilfodrol> not possible afaik
#1021 [13:16] <stdrmx> ive seen people do it
#1022 [13:16] <stdrmx> on tbnrfrags video he right clicked a head and it sent a link in chat
#1023 [13:16] <stdrmx> cant i do it with a sing
#1024 [13:17] <stdrmx> sign*
#1025 [13:17] <thgilfodrol> yes, but heads don't contain json data so you can't bind a clickEvent handler to it
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#1027 [13:18] <stdrmx> wait
#1028 [13:18] <stdrmx> can yo ujoin my server real quick and show me how to do it?
#1029 [13:18] <stdrmx> its a server bc i was building it with my friend
#1030 [13:19] <thgilfodrol> stdrmx: I don't know of a way you'd be able to do that in vanilla
#1031 [13:19] * joshbryan_br [joshbryan_br@notlogged] has quit. (Ping timeout: 195 seconds)
#1032 [13:19] <stdrmx> how about signs?
#1033 [13:20] <stdrmx> steadyremiix.myserver.gs
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#1036 [13:20] <stdrmx> can you join or not?
#1037 [13:20] <thgilfodrol> stdrmx: you would use the clickEvent tag in the json data for the sign
#1038 [13:21] <stdrmx> i dont know what all that means
#1039 [13:21] <thgilfodrol> stdrmx: I'm talking in 3 irc channels, logged into 2 servers, and am busy writing a script
#1040 [13:21] <stdrmx> oh
#1041 [13:21] <stdrmx> ok
#1042 [13:21] <thgilfodrol> stdrmx: you were given a link to documentation to the clickEvent tag yesterday
#1043 [13:22] <thgilfodrol> use the guide that was linked, and make signs with the tags as it instructs you
#1044 [13:23] <thgilfodrol> feel free to come back for help after you've tried doing what the guide says
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#1051 [13:32] <pulgamx> help
#1052 [13:32] <pulgamx> inecraft Version: 1.11 Operating System: Windows 10 (amd64) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 50797448 bytes (48 MB) / 151461888 bytes (144 MB) up to 1060372480 bytes (1011 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncremental
#1053 [13:32] <thgilfodrol> ??> pulgamx paste
#1054 [13:32] <Absol> pulgamx: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#1057 [13:36] <stdrmx> hey thgilfodrol
#1058 [13:36] <stdrmx> i tried
#1059 [13:36] <stdrmx> and it doesnt work
#1060 [13:36] <stdrmx> look this is what i did
#1061 [13:37] <stdrmx> http://paste.ubuntu.com/23644374/
#1062 [13:37] <stdrmx> thgilfodrol:
#1063 [13:38] <thgilfodrol> stdrmx: for future reference, never say "it doesn't work" again
#1064 [13:38] <thgilfodrol> stdrmx: can you give more information than "it doesn't work"?
#1065 [13:38] <stdrmx> it does work
#1066 [13:38] <stdrmx> but it says my [name] name https://www.youtube.com/user/PrestonPlayz
#1067 [13:39] <stdrmx> how can i make it so that it's just the link
#1068 [13:39] <thgilfodrol> you would use /tellraw
#1069 [13:39] <pulgamx> opengl: ~~error ~~ No openGL context found in the current thread .. HELP
#1070 [13:40] <thgilfodrol> pulgamx: follow the instructions by Absol above
#1071 [13:40] <stdrmx> so like this?
#1072 [13:40] <pulgamx> I AM A NEW USER I JUST PURCHASED THE APPLICATION AND DO NOT EXECUTE IT SEND ME ERROR SCREEN, YOU CAN HELP ME
#1073 [13:41] <thgilfodrol> pulgamx, I think your caps lock is stuck
#1074 [13:41] <stdrmx> thgilfodrol: like this? http://paste.ubuntu.com/23644396/
#1075 [13:42] <thgilfodrol> stdrmx: that's the same text as before
#1076 [13:42] <stdrmx> i just realised
#1077 [13:42] <stdrmx> xd
#1078 [13:42] <pulgamx> OK.
#1079 [13:43] <stdrmx> http://paste.ubuntu.com/23644403/
#1080 [13:44] <thgilfodrol> stdrmx: might work, but you should put the link in json
#1081 [13:44] <stdrmx> yeah it doesnt, it gives me the sign with the coloured text but when i right click
#1082 [13:44] <stdrmx> it doesnt giv e a link
#1083 [13:44] <pulgamx> SORRY ...THERE IS SUPPORT IN SPANISH !!
#1084 [13:44] <thgilfodrol> stdrmx: e.g. {\"text\":\"https://www.youtube.com/user/PrestonPlayz\"}
#1085 [13:44] <thgilfodrol> replace the link with that
#1086 [13:45] <thgilfodrol> pulgamx: please stop typing in caps
#1087 [13:45] <thgilfodrol> ??> pulgamx lang/es
#1088 [13:45] <stdrmx> kk
#1089 [13:45] <Absol> pulgamx: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1090 [13:45] <stdrmx> ill try
#1091 [13:45] <thgilfodrol> ??> pulgamx paste
#1092 [13:45] <Absol> pulgamx: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1093 [13:46] * Isaac [Isaac@notlogged] has joined #minecrafthelp
#1094 [13:47] <Isaac> I can´t join to mi account
#1095 [13:47] <Isaac> my*
#1096 [13:47] * Crishtian [Crishtian@notlogged] has joined #minecrafthelp
#1097 [13:47] <thgilfodrol> Isaac: what's the error that comes up when you try?
#1098 [13:47] <Crishtian> Hi!
#1099 [13:48] <thgilfodrol> Crishtian, hello
#1100 [13:48] <Isaac> it have detected error with my password several times
#1101 [13:48] <stdrmx> if youve entered it wrong multiple times, mojang blocks your ip for a while i think
#1102 [13:49] <stdrmx> also thgilfodrol you mean like this?
#1103 [13:49] <stdrmx> http://paste.ubuntu.com/23644419/
#1104 [13:49] <thgilfodrol> Isaac: have you tried to reset your password?
#1105 [13:49] <Isaac> I tried to change mi password but the email never appears te message in my email
#1106 [13:49] * artareto777 [artareto777@notlogged] has joined #minecrafthelp
#1107 [13:49] <Crishtian> My problem is that when I want to log in I get this:(Minecraft "Sorry but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked"),
#1108 [13:49] <thgilfodrol> stdrmx: replace "/say" with "/tellraw"
#1109 [13:49] <thgilfodrol> ??> Crishtian tools/hjt
#1110 [13:49] <Absol> Crishtian: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1111 [13:49] <Absol> Crishtian: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1112 [13:50] <thgilfodrol> Isaac: have you checked the spam or junk folders, for all of your emails?
#1113 [13:50] * artareto777 [artareto777@notlogged] has quit. (Client Quit)
#1114 [13:50] <Isaac> Yes, i checked
#1115 [13:50] <thgilfodrol> Isaac: how long have you waited?
#1116 [13:50] <Isaac> More than a week
#1117 [13:50] <thgilfodrol> ??> Isaac account/send-email
#1118 [13:50] <Absol> Isaac: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1119 [13:50] <Absol> Isaac: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1120 [13:50] <thgilfodrol> ??> Isaac account/trans-id
#1121 [13:50] <Absol> Isaac: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1122 [13:51] * Crishtian [Crishtian@notlogged] has quit. (Client Quit)
#1123 [13:51] <Isaac> I don´t know i have my account since a long time
#1124 [13:51] <Isaac> and mi Minecraft was a gift
#1125 [13:51] <thgilfodrol> Isaac: was it a gift code?
#1126 [13:51] <Isaac> Let me check
#1127 [13:52] <stdrmx> thgilfodrol:
#1128 [13:52] <stdrmx> http://paste.ubuntu.com/23644437/
#1129 [13:52] <stdrmx> still doesnt work
#1130 [13:54] <Isaac> My gift code is: H4R6-D3K2-P7T2
#1131 [13:54] <thgilfodrol> Isaac: if that's the code on your gift card, use that as your transaction ID to mojang
#1132 [13:55] <Isaac> How?
#1133 [13:55] <thgilfodrol> stdrmx: can you try http://paste.ubuntu.com/23644447/
#1134 [13:55] <thgilfodrol> Isaac: use the instructions Absol wrote above
#1135 [13:56] <thgilfodrol> Isaac: look for where Absol's name is in red
#1136 [13:56] <stdrmx> thgilfodrol: it doesn't even give me a sign now
#1137 [13:57] <thgilfodrol> stdrmx: what was happening before that?
#1138 [13:58] <stdrmx> it gave me a sign
#1139 [13:58] <stdrmx> now
#1140 [13:58] <stdrmx> when i replace the cmd block, but when i place the sign it takes me to where i write on it
#1141 [14:01] * Max4TheWin [Max4TheWin@notlogged] has joined #minecrafthelp
#1142 [14:01] <Max4TheWin> Soc
#1143 [14:01] * Max4TheWin [Max4TheWin@notlogged] has quit. (Client Quit)
#1144 [14:02] <stdrmx> thgilfodrol: ?
#1145 [14:02] <thgilfodrol> stdrmx: I'm not sure, see if a tellraw generator could help
#1146 [14:02] <thgilfodrol> haven't used the feature much myself
#1147 [14:02] <stdrmx> something like this? https://minecraftcommand.science/command-sign-generator
#1148 [14:03] <Isaac> How long can it take to respond?
#1149 [14:05] * ChavezXgamer [ChavezXgamer@notlogged] has joined #minecrafthelp
#1150 [14:06] * Stimpay [Stimpay@notlogged] has joined #minecrafthelp
#1151 [14:06] <Stimpay> Um ok. how can i varificate my email.
#1152 [14:06] <Stimpay> on mojang accounts
#1153 [14:06] <Stimpay> Someone fucking answer
#1154 [14:06] <Absol> Stimpay: Please keep it civil
#1155 [14:06] <Stimpay> Stfu
#1156 [14:07] <Stimpay> .....
#1157 [14:07] <Stimpay> Shitty costumer service faggots
#1158 [14:07] * Absol kicked Stimpay from #minecrafthelp (Reason: timpay :Keep it civilized, you are just a human being)
#1159 [14:07] <Isaac> hahaha xD
#1160 [14:07] * SpycroLeTrayar2h [SpycroLeTrayar2h@notlogged] has joined #minecrafthelp
#1161 [14:07] * gageee [gageee@notlogged] has joined #minecrafthelp
#1162 [14:07] <ChavezXgamer> What is my minecraft resource code?
#1163 [14:09] * SpycroLeTrayar2h [SpycroLeTrayar2h@notlogged] has quit. (Client Quit)
#1164 [14:09] <gageee> I forgot my email address connected to my account but i still remember the password and username. what can i do? is there a way i can reset the email with the password and username?
#1165 [14:10] <mattym> ??> gageee account/forgot-email
#1166 [14:10] <Absol> gageee: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1167 [14:10] * CorBlime [CorBlime@notlogged] has joined #minecrafthelp
#1168 [14:10] <mattym> ChavezXgamer, What do you mean?
#1169 [14:10] * Isaac [Isaac@notlogged] has quit. (Ping timeout: 195 seconds)
#1170 [14:11] * CorBlime [CorBlime@notlogged] has quit. (Client Quit)
#1171 [14:11] <stdrmx> mattym: do you know how to make a command block send a YouTube link in the Minecraft chat? Just the link in chat
#1172 [14:11] <mattym> stdrmx, No
#1173 [14:11] <ChavezXgamer> Hello, I need to know what my minecraft resource code is, that someone entered my account and I need to verify my name on a server and not let me enter
#1174 [14:11] <stdrmx> I legit spent an hour with thgilfodrol
#1175 [14:12] <stdrmx> But still, it doesn't work
#1176 [14:12] * DocFilo [DocFilo@notlogged] has joined #minecrafthelp
#1177 [14:12] <mattym> stdrmx, Yeah thats not really the purpose of this channel
#1178 [14:12] <mattym> stdrmx, Try googling for ways its done
#1179 [14:12] <stdrmx> Are there any other channels?
#1180 [14:12] <stdrmx> Except #minecrafthelp
#1181 [14:12] <mattym> ChavezXgamer, That does not sound like the normal server configuration.
#1182 [14:13] <mattym> stdrmx, You can try reading through the forums, or googling for another resource.
#1183 [14:13] <stdrmx> Do you know of any?
#1184 [14:14] <stdrmx> mattym: ?
#1185 [14:15] <mattym> stdrmx, You will need to find them on your own,
#1186 [14:15] <stdrmx> Ok
#1187 [14:15] <ChavezXgamer> Is the cubecraft server only says my minecraft account is compromised. Please, change your password .. and then tell me this ??? Please enter your resource code that you have assigned in Minecraft
#1188 [14:15] * hn [hn@notlogged] has joined #minecrafthelp
#1189 [14:16] <mattym> ChavezXgamer, Yeah that has nothing to do with the game itself, so you will need to contact the server support about that.
#1190 [14:16] <hn> how can i change my old email to a new email for my account
#1191 [14:16] <DocFilo> hey, I have a silly problem with my minecraft, I'm in versione 1.11 release Mac OSX. I opened minecraft yesterday trying to play on a server, but I was lagging too much, it got stuck on the loading terrain screen for like 10 minutes then it let me in, but i had like 204995445 ping. I tried different servers, but same result. I tried to remove and reinstall minecraft, but it didn't change anything. Any ideas? (this has never happe
#1192 [14:16] <mattym> hn, Are you currently able to log into the account?
#1193 [14:16] <hn> no i can't log in
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#1195 [14:17] <mattym> DocFilo, Sounds like a connection issues
#1196 [14:17] <DocFilo> How could i fix it?
#1197 [14:17] <mattym> DocFilo, Have you tried restarting the computer and your internet modem/router?
#1198 [14:17] <DocFilo> yeah
#1199 [14:18] <mattym> DocFilo, You should call your internet provider and see if there is an issue then.
#1200 [14:18] <ChavezXgamer> Thank you for your help i will try to see what i do
#1201 [14:18] <DocFilo> k I'll try
#1202 [14:18] <pulgamx> sorry
#1203 [14:18] <pulgamx> I'm sorry, I hope it's the right procedure http://paste.ubuntu.com/23644568/
#1204 [14:19] <thgilfodrol> ??> pulgamx win/dxdiag
#1205 [14:19] <Absol> pulgamx: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1210 [14:32] <pulgamx> http://paste.ubuntu.com/23644632/
#1211 [14:33] <stdrmx> thgilfodrol:
#1212 [14:33] <stdrmx> Now I made this
#1213 [14:33] <stdrmx> http://paste.ubuntu.com/23644637/
#1214 [14:33] <stdrmx> How do I make it so that when I click a sign that comes up?
#1215 [14:34] <stdrmx> When I run that command I sent you, in chat 'Preston's Channel' comes up then I can go onto the link. But how can I make it so that the sign makes it appear in chat?
#1216 [14:34] <gageee> I do not know the email that i used. like i have no idea what it is, i have tried all the emails that i have, and my parents have to my knowledge. none of them work.
#1217 [14:35] <gageee> i made my account back in 2012 and i cannot remember the email, but i can remember the password and user.
#1218 [14:35] <gageee> winter 2012.
#1219 [14:35] <mattym> gageee, Did you check any spam/junk folders in the emails you tried?
#1220 [14:36] <gageee> yes i did. all of them.
#1221 [14:36] <mattym> ??> gageee account/send-email
#1222 [14:36] <Absol> gageee: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1223 [14:36] <Absol> gageee: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1224 [14:36] <gageee> alright will do. thanks.
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#1227 [14:44] * StanHUN [StanHUN@notlogged] has joined #minecrafthelp
#1228 [14:45] <StanHUN> mojang wont send me a secret question reset email, what can i do? :c
#1229 [14:45] * ItsYeBoi2016 [ItsYeBoi2016@notlogged] has joined #minecrafthelp
#1230 [14:46] <ItsYeBoi2016> hey, i cant log into minecraft it says "Sorry, but we couldn't connect to our servers. Please make sure that you are online and Minecraft is not blocked. (SunCertPathBuilderException: unable to find valid certification path to requested target)" please help
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#1233 [14:47] <Sluggerr> mattym
#1234 [14:47] <Sluggerr> Problem happened and I got the log
#1235 [14:48] <Sluggerr> uriel told me to remove eset but that didnt fix problems
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#1243 [15:01] * saidas [saidas@notlogged] has joined #minecrafthelp
#1244 [15:02] <mehdi> i pressed a button on my keyboard when playing minecraft and now i cant minimize and maximize it
#1245 [15:02] <mehdi> the restore down button is not functioning
#1246 [15:03] * TheValdoXxX [TheValdoXxX@notlogged] has joined #minecrafthelp
#1247 [15:04] <TheValdoXxX> how fix java.lang.NullPointerException: group error?
#1248 [15:05] <mehdi> ?
#1249 [15:05] <mehdi> will you guys help me
#1250 [15:06] <TheValdoXxX> when i try to join in to the server its says java.lang.NullPointerException: group
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#1255 [15:13] * RandomGgames [RandomGgames@notlogged] has joined #minecrafthelp
#1256 [15:14] <RandomGgames> Hello, I got a new modem today, and got to port forwarding, but IDK what server IP (10.0.0.#) I should put in so I can host it for my friends.
#1257 [15:16] * TheRylix [TheRylix@notlogged] has joined #minecrafthelp
#1258 [15:16] * eduardo_ [eduardo_@notlogged] has joined #minecrafthelp
#1259 [15:17] <TheRylix> For 1 minute I have change my passwort , but now I can´t login to my Mojang Profile
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#1262 [15:19] * TheRylix [TheRylix@notlogged] has quit. (Client Quit)
#1263 [15:19] * TheRylix [TheRylix@notlogged] has joined #minecrafthelp
#1264 [15:19] <TheRylix> For 1 minute I have change my password , but now I can´t login to my Mojang Profile
#1265 [15:19] * Nina [Nina@notlogged] has joined #minecrafthelp
#1266 [15:19] <eduardo_> My minecraft is not working so speaking that it is to update the drivers and java
#1267 [15:20] <Nina> I just downloaded minecraft into my computer for my son. He is not able to connect to the network and there is no reason why.
#1268 [15:21] * TheRylix [TheRylix@notlogged] has quit. (Client Quit)
#1269 [15:22] <mattym> eduardo_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1270 [15:22] <mattym> Nina, What is the exact error message you get?
#1271 [15:22] <eduardo_> What do I do to solve my problem?
#1272 [15:22] * mahanna [mahanna@notlogged] has joined #minecrafthelp
#1273 [15:22] * TheRylix [TheRylix@notlogged] has joined #minecrafthelp
#1274 [15:22] <TheRylix> For 1 minute I have change my passwort , but now I can´t login to my Mojang Profile what I can do ?
#1275 [15:23] <mahanna> are logins down? I can't login even after changing password
#1276 [15:23] <mattym> TheRylix, What error do you get?
#1277 [15:23] <eduardo_> ------------------ System Information ------------------ Time of this report: 12/17/2016, 19:10:20 Machine name: EDUARDO-PC Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: HP-Pavilion System Model: BK331AA-AC4 b6000br BIOS: Default System BIOS Processor: Pentium(
#1278 [15:23] <mattym> ??> eduardo_ win/dxdiag
#1279 [15:23] <Absol> eduardo_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1280 [15:23] <mattym> eduardo_, Do the instructions from the link Absol wrote
#1281 [15:23] <mattym> mahanna, What happens when you try/ what error do you get?
#1282 [15:24] <TheRylix> Unknown e-mail address or password
#1283 [15:24] <mahanna> i get the same as therylix
#1284 [15:24] <mahanna> worked this morning
#1285 [15:24] <mattym> TheRylix and mahanna are you both getting the password reset email?
#1286 [15:24] <mahanna> yes reset it twice
#1287 [15:24] <TheRylix> same
#1288 [15:24] <eduardo_> already tried
#1289 [15:25] <mattym> Ok, both read the following message from Absol
#1290 [15:25] <mattym> ?? login/throttle
#1291 [15:25] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1292 [15:25] <Absol> login/throttle: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1293 [15:25] <mattym> eduardo_, Do all the instructions i need the link it has you make.
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#1296 [15:27] <RandomGgames> Trying to host a server for some friends, but port forwarding isn't working..
#1297 [15:27] <mattym> ??> RandomGgames mp/server-setup
#1298 [15:27] <Absol> RandomGgames: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1299 [15:27] <mattym> RandomGgames, Check the info in the link from Absol
#1300 [15:28] <RandomGgames> I already set it all up, but I can't figure out what the server port is (10.0.0.#) as I got a new modem, and redoing port forwarding.
#1301 [15:28] * eduardo_ [eduardo_@notlogged] has quit. (Ping timeout: 195 seconds)
#1302 [15:28] <mattym> RandomGgames, You need to forward the address of the computer acting as the server.
#1303 [15:29] <RandomGgames> the one that shows in ipconfig in cmd?
#1304 [15:29] <mattym> RandomGgames, Yes
#1305 [15:29] <RandomGgames> Yea that's not working, which is the weird thing.
#1306 [15:29] <mattym> RandomGgames, If you run that command on the server machine
#1307 [15:29] <mattym> RandomGgames, How do you know its not working?
#1308 [15:29] <RandomGgames> My friend tried it out, and I tried connecting via IP/noIP
#1309 [15:30] <RandomGgames> and no connection.
#1310 [15:30] <mattym> RandomGgames, Is the server itself running, can you connect to it locally
#1311 [15:30] <RandomGgames> Yes.
#1312 [15:30] * Furgas [Furgas@notlogged] has joined #minecrafthelp
#1313 [15:31] <mattym> RandomGgames, Have you allowed the server through the firewall?
#1314 [15:31] <RandomGgames> I feel like I also have to port forward another thing before I can port forward anything else (this was the case last time I had this type of modem)
#1315 [15:32] * andrej [andrej@notlogged] has joined #minecrafthelp
#1316 [15:32] <thgilfodrol> isn't 10.0.0.x a range of local IPs?
#1317 [15:32] <RandomGgames> Should be.... unless I have to re-enable it when I got the new modem.
#1318 [15:32] <mattym> RandomGgames, Yeah, if its one of those, you may need to contact your ISP about the proper way to forward the network. You may need to use a specific thing
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#1320 [15:32] <mattym> thgilfodrol, Yeah, but its often used in places where there are multiple layers in the network
#1321 [15:33] <thgilfodrol> oh
#1322 [15:34] <RandomGgames> I used to have my PC connected to my router, connected to my modem, but now I'm connected directly into the modem.
#1323 [15:34] <RandomGgames> I remember I came here last time and we figured it out... but can't remember what we did
#1324 [15:35] <mattym> RandomGgames, Yeah it could be another setting in the new modem. Or the way it was configured.
#1325 [15:35] <mattym> RandomGgames, Double check that all the correct ports are assigned to the correct pc
#1326 [15:35] <mattym> Run the ipconfig again to check it still has the same internal ip.
#1327 [15:36] <RandomGgames> still same 10.0.0.
#1328 [15:36] <mattym> RandomGgames, Whats the actuall number you get
#1329 [15:36] <RandomGgames> 203
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#1331 [15:37] <mattym> RandomGgames, And thats on the server machine correct?
#1332 [15:37] <RandomGgames> yes
#1333 [15:37] <mattym> RandomGgames, Can you take a screenshot of the port forwarding configuration
#1334 [15:37] <RandomGgames> yea
#1335 [15:38] <RandomGgames> http://imgur.com/a/L8Utm
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#1337 [15:39] * shiguy102 [shiguy102@notlogged] has joined #minecrafthelp
#1338 [15:39] <mattym> RandomGgames, Have you changed anything in your server.properties file for the minecraft server
#1339 [15:40] <shiguy102> g
#1340 [15:40] <RandomGgames> Nope, only got a new modem.
#1341 [15:41] <mattym> RandomGgames, And the server is located on the network you are connecting to the chat from right?
#1342 [15:41] <RandomGgames> yes.
#1343 [15:41] <mattym> RandomGgames, External test show it online
#1344 [15:41] <RandomGgames> ?
#1345 [15:41] <RandomGgames> ah.
#1346 [15:41] <mattym> RandomGgames, Have your friend try to connect again.
#1347 [15:42] <shiguy102> How can i start my minecraft account i just bought it and i do not know how to start
#1348 [15:42] <mattym> shiguy102, You should have gotten an Email with all the information when you purchased it.
#1349 [15:42] <RandomGgames> mattym: he had to do something. he's not around, but I can't connect through my own machine... I used to be able to
#1350 [15:42] <mattym> RandomGgames, If you are connecting through your own machine, use localhost as the ip
#1351 [15:43] <RandomGgames> I have been, however I've been using my IP as well as noIP to make sure it's online, and it's not showing up.
#1352 [15:44] <mattym> RandomGgames, Well then those tests are not accurate.
#1353 [15:44] <shiguy102> If I received it but I do not know if it is the same password that with I register
#1354 [15:45] <mattym> shiguy102, What?
#1355 [15:45] <shiguy102> wait
#1356 [15:46] <mattym> RandomGgames, I ran a check 3 times, and it shows the server online each time, with the motd RandomGgames's Survival Server
#1357 [15:46] <shiguy102> My english is bad I'm practicing and I get confused by the words let me see
#1358 [15:46] <mattym> RandomGgames, Are you connecting from the server machine, or from another machine on your network?
#1359 [15:46] <RandomGgames> no
#1360 [15:46] * Jewan1991 [Jewan1991@notlogged] has joined #minecrafthelp
#1361 [15:47] <RandomGgames> I use the same machine for everyhing, and IK how bad it is, but it was working before I got the new modem.
#1362 [15:47] <Jewan1991> Hey everybody, Sorry for my bad english first.
#1363 [15:47] <mattym> RandomGgames, Try using 127.0.0.1 as the ip for the local machine
#1364 [15:47] <RandomGgames> in port forwarding?
#1365 [15:47] <mattym> RandomGgames, No, when you try to connect
#1366 [15:47] <RandomGgames> k
#1367 [15:47] <shiguy102> The same password that I use when registering with my account is the same password that I have to use to start the game?
#1368 [15:47] <Jewan1991> i can't remember my username and password. i request a email for change but i dont receive any
#1369 [15:48] <mattym> RandomGgames, Like I said, the port forwarding is fine
#1370 [15:48] <mattym> RandomGgames, Tested ok
#1371 [15:48] <RandomGgames> works fine.
#1372 [15:48] <mattym> shiguy102, Yes
#1373 [15:48] <RandomGgames> [16:44:18 INFO]: RandomGgames[/127.0.0.1:60171] logged in with...
#1374 [15:49] <mattym> ??> Jewan1991 account/send-email
#1375 [15:49] <shiguy102> ok thank you
#1376 [15:49] <Absol> Jewan1991: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1377 [15:49] <RandomGgames> mattym:
#1378 [15:49] <Absol> Jewan1991: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1379 [15:49] <RandomGgames> can you try connecting yourself?
#1380 [15:50] <Jewan1991> Absol, i will read it
#1381 [15:50] <mattym> RandomGgames, If your having any further issues, ill have to ask you to try without any addons. Regular test shows its working. If you are having any further connections issues, we wont help if its modded in any way.
#1382 [15:51] <RandomGgames> mattym: switched to a vanilla server
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#1384 [15:51] <Jewan1991> Itwas a friend of me who make the transaction, few years ago. It seems i have migrate but i dont really know
#1385 [15:51] <mattym> Jewan1991, Then only your friend can recover it.
#1386 [15:52] <mattym> RandomGgames, Working fine
#1387 [15:52] <RandomGgames> why can't I connect than...
#1388 [15:52] <Jewan1991> oh damn
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#1390 [15:52] <RandomGgames> I always used to be able to
#1391 [15:52] * Szeitz [Szeitz@notlogged] has joined #minecrafthelp
#1392 [15:52] <mattym> RandomGgames, You must be doing something wrong.
#1393 [15:53] <mattym> RandomGgames, Stop using any other method
#1394 [15:53] <mattym> RandomGgames, If you are on the same computer as the server, use either localhost or 127.0.0.1 as the address
#1395 [15:53] <RandomGgames> It always worked, nothing has changed except that I got a new modem. I was always able to connect before until now.
#1396 [15:54] <RandomGgames> That's why I'm so dumbfounded as to why it's not working, especially because you can connect just fine.
#1397 [15:54] <Szeitz> moment
#1398 [15:54] <mattym> RandomGgames, When trying to fix the portforwarding issue, did you make any other changes
#1399 [15:54] <RandomGgames> not that I'm aware of.
#1400 [15:54] <Szeitz> Layers can be evil Inquirer
#1401 [15:55] <RandomGgames> except that I'm no longer pluged into my router
#1402 [15:55] <RandomGgames> directly into the modem/router combo.
#1403 [15:55] <mattym> RandomGgames, What if you use your own external ip
#1404 [15:56] <Szeitz> I look at him what a good summer sorry to interrupt
#1405 [15:56] <RandomGgames> 98.216.##.###?
#1406 [15:56] * Szeitz [Szeitz@notlogged] has quit. (Client Quit)
#1407 [15:56] <mattym> RandomGgames, Yes
#1408 [15:56] <RandomGgames> not working.
#1409 [15:57] <mattym> RandomGgames, And what about your own internal ip
#1410 [15:57] <RandomGgames> If you can connect using randomggames.ddns.net, than I guess I need no further assistance.... I just can't tell if it's working anymore from my side.
#1411 [15:58] <RandomGgames> 127.0.0.1? that works fine.
#1412 [15:58] <mattym> RandomGgames, Yeah if that works than whats the issue?
#1413 [15:58] <RandomGgames> I used to be able to connect through my public IP, but I can't anymore.
#1414 [15:59] <mattym> RandomGgames, Yeah thats the way it should be
#1415 [15:59] <RandomGgames> huh...
#1416 [15:59] <mattym> RandomGgames, No need to connect through the internet to get back to the machine you are already on
#1417 [15:59] <RandomGgames> true, but that way I knew it was online.
#1418 [15:59] <mattym> Your new modem must prevent you from doing it at all
#1419 [15:59] <RandomGgames> I still used localhost
#1420 [15:59] * Caden [Caden@notlogged] has joined #minecrafthelp
#1421 [15:59] <mattym> which is really a good thing
#1422 [15:59] <RandomGgames> yeah probably..
#1423 [16:00] <mattym> RandomGgames, https://dinnerbone.com/minecraft/tools/status/
#1424 [16:00] <RandomGgames> Alright... guess I'm all set than if it's online.
#1425 [16:00] <RandomGgames> Alright... guess I'm all set than if it's online.
#1426 [16:00] * Caden [Caden@notlogged] has left #minecrafthelp
#1427 [16:00] <mattym> RandomGgames, Just use that link, to check if its visible online
#1428 [16:00] <RandomGgames> mattym: WELL I wish I knew about that a long time ago...
#1429 [16:00] <RandomGgames> THANK you very much :)
#1430 [16:01] <RandomGgames> Got what I needed. You are awesome ;P chears!
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#1436 [16:02] <Shroototem> Hello I'm haveing a problem with my FPS but only when minecraft in in the maximized window. Do you have any idea what would cause this?
#1437 [16:06] <Shroototem> I have a Windows 7 Ultimate with a Duo CPU @3.16GHz and 6G of RAM. My java version is 1.8.0_111 and my graphics card is an ATI Radeon HD 3400 Series
#1438 [16:08] * Bubby [Bubby@notlogged] has joined #minecrafthelp
#1439 [16:08] <Shroototem> I have allocated 2G of RAM to minecraft and in the 850x480 resolution I get 60 fps but in 1920x1018 I get 30 or lower.
#1440 [16:08] <Bubby> hello, im having issues with my minecraft, when i launch it. it crashes
#1441 [16:09] <Shroototem> Hi bubby! Is your minecraft modded at all?
#1442 [16:09] <Bubby> yes it is, but it says its a java run time environment crash
#1443 [16:10] <Shroototem> If not you might have to tell minecraft where you java is.
#1444 [16:10] <Bubby> dumb question, how would i do that
#1445 [16:11] <Shroototem> if you click edit profile you should see java executable.
#1446 [16:11] <Bubby> ok, i see it
#1447 [16:11] <Shroototem> Replace what is there with you java path
#1448 [16:12] <Shroototem> It would be something like C:\Program Files\Java\jre1.8.0_111\bin\javaw.exe or C:\Program Files(86)\Java\jre1.8.0_111\bin\javaw.exe
#1449 [16:13] <Bubby> ok i changed it
#1450 [16:13] <Bubby> java was in system32
#1451 [16:13] <Shroototem> now test it out and see if that fixed it.
#1452 [16:14] <Shroototem> um... no. I think you are looking at the java shortcut. It should be in C:\Program Files\Java\jre1.8.0_111\bin\javaw.exe
#1453 [16:15] <Bubby> ok, it crashed again anyways again
#1454 [16:15] <Bubby> ill change it to that
#1455 [16:15] <Furgas> Anyone know why an account might get an "incorrect username or password" on one network and work perfectly fine on another ?
#1456 [16:16] <Furgas> My friend cannot login on any of her home computers, and I just logged in on both minecraft and mojang website without problems for her :/
#1457 [16:16] <Shroototem> What do you mean on one network?
#1458 [16:16] <mattym> Furgas, Your friend is locked out, the need to wait 3 hours without any login attempts
#1459 [16:16] <mattym> ??> Bubby win/reinst
#1460 [16:16] <Absol> Bubby: You may need to reinstall the locally installed files that Minecraft puts into place.
#1461 [16:16] <Absol> Bubby: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1462 [16:16] <mattym> Bubby, Do the instructions Absol wrote
#1463 [16:17] <mattym> Shroototem, The FPS you are getting are more than reasonable for your hardware.
#1464 [16:17] <Bubby> ok
#1465 [16:17] <Bubby> ill try that
#1466 [16:17] <Shroototem> But I had this computer running Minecraft at 700 FPS in 1.6.4?
#1467 [16:18] <Shroototem> Now it only goes to 60
#1468 [16:18] <mattym> Shroototem, Yeah, that was a lot of versions ago, and that number was probably wrong
#1469 [16:19] <Shroototem> I don't think so. I was doing tests with it at the time and I was able to run shaders with no problem. but now if I try I get 10 FPS.
#1470 [16:19] * shiguy102 [shiguy102@notlogged] has quit. (Quit: Web client closed)
#1471 [16:20] <mattym> Shroototem, You have 10 year old graphics hardware. The numbers you are getting are normal.
#1472 [16:20] <Shroototem> Why was there a large drop from then to now?
#1473 [16:20] <Bubby> it started
#1474 [16:20] <mattym> Shroototem, Cause the old info was incorrect.
#1475 [16:20] <Bubby> should i remod it?
#1476 [16:21] <mattym> Bubby, No
#1477 [16:21] <mattym> Bubby, We dont help with mods.
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#1479 [16:22] <Shroototem> I tested this before and I have visually seen the difference. The numbers where not incorect I would have seen it.
#1480 [16:24] <Shroototem> I can tell the difference between 10 and 60 fps.
#1481 [16:24] <mattym> Shroototem, You most likely have a monitor that can only actually display up to 60, so anyting above that wouldnt be seen. Ignore the past.
#1482 [16:25] <mattym> Shroototem, The numbers you are getting are accurate for your hardware.
#1483 [16:25] <Shroototem> It can only do 30 FPS?
#1484 [16:25] <mattym> Shroototem, Sounds about right
#1485 [16:25] <Shroototem> Well then.....
#1486 [16:25] * Lainter [Lainter@notlogged] has joined #minecrafthelp
#1487 [16:26] <Shroototem> Thanks for the help. I hope I can some how get the crazy FPS back. Bye!
#1488 [16:27] <Lainter> hey i have problem with minecraft everytime i play with it my framerate is 2-1 and i wont fix after i updated to windows 10 also here is a direct x link http://paste.ubuntu.com/23645057/ please try to help me
#1489 [16:28] <mattym> Lainter, One moment
#1490 [16:28] <mattym> Lainter, First, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/111030/en-us
#1491 [16:29] <mattym> Lainter, Once you finish the installation program it will ask you to restart. Do so, then check the game. If you still get the issue come back there may be one more step.
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#1494 [16:32] <Lainter> well i can say it again... after i updated my computer to windows 10 everything has changed and my minecraft cant be played. before i didnt lag and now its 2-1 framerate all the time and i dont know how to fix it. but heresa link to what my problems migth be http://paste.ubuntu.com/23645057/
#1495 [16:32] <mattym> Lainter, First, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/111030/en-us
#1496 [16:32] <mattym> Lainter, Once you finish the installation program it will ask you to restart. Do so, then check the game. If you still get the issue come back there may be one more step.
#1497 [16:34] * Kyel [Kyel@notlogged] has joined #minecrafthelp
#1498 [16:34] <Kyel> Pr
#1499 [16:35] <Kyel> Stop
#1500 [16:36] * Kyel is now known as Kyle
#1501 [16:36] <Kyle> K
#1502 [16:36] <Kyle> &6.
#1503 [16:37] <Kyle> B(
#1504 [16:37] <Kyle> &on
#1505 [16:37] <Kyle> &3ish
#1506 [16:37] <Kyle> T
#1507 [16:41] * rileypetr [rileypetr@notlogged] has joined #minecrafthelp
#1508 [16:43] <rileypetr> i keep having to download my minecraft versions over and pver but if i open om my game diectory its says i dont have enough ram wich i do i have 8 gb of ram
#1509 [16:44] <urielsalis> rileypetr, what is the full error
#1510 [16:44] * rileypetr [rileypetr@notlogged] has quit. (Client Quit)
#1511 [16:45] <urielsalis> quitting also solves it
#1512 [16:45] <Lainter> ^^
#1513 [16:46] <urielsalis> hi Lainter, what is your issue?
#1514 [16:46] <Lainter> im getting helped
#1515 [16:46] <Lainter> im doing it
#1516 [16:46] <Lainter> just waiting for the download
#1517 [16:46] <urielsalis> Lainter, sure :)
#1518 [16:47] <Lainter> why did i have to send in password to gain acess here ?
#1519 [16:49] <urielsalis> Lainter, you sent your password?
#1520 [16:49] <urielsalis> Lainter, you shouldnt have
#1521 [16:49] <Lainter> to acess here
#1522 [16:49] <urielsalis> Lainter, change it immediately
#1523 [16:49] <urielsalis> Lainter, you remember how or where it was asked?
#1524 [16:49] <urielsalis> Lainter, go to account.mojang.com now and change it
#1525 [16:51] <Lainter> did it
#1526 [16:51] <urielsalis> Lainter, now, you remember how or where it was asked?
#1527 [16:51] <urielsalis> Lainter, it was a private message from someone?
#1528 [16:51] <Lainter> no
#1529 [16:51] <Lainter> you know i was talking about this website :P?
#1530 [16:51] <urielsalis> Lainter, it was asked in the webchat?
#1531 [16:51] <urielsalis> Lainter, ohhh, thats if you have a account with esper
#1532 [16:51] <Lainter> oh:P
#1533 [16:52] <urielsalis> Lainter, if you click auth to services, you log in lol
#1534 [16:52] <Lainter> thanks for saying
#1535 [16:52] * urielsalis tips hat
#1535 [16:52] <urielsalis> Lainter, also, mattym had to step away for a bit so I will continue helping you if the driver update doesnt work :)
#1536 [16:54] <Lainter> thanks
#1537 [16:59] * opmc [opmc@notlogged] has joined #minecrafthelp
#1538 [16:59] <Lainter> i didnt tell me to restart tho
#1539 [16:59] <urielsalis> Lainter, it said it finished succesfully?
#1540 [16:59] <Lainter> ye
#1541 [16:59] <urielsalis> Lainter, restart anyway
#1542 [16:59] <Lainter> computer?
#1543 [16:59] <urielsalis> Lainter, yup
#1544 [17:13] * BNGamer26 [BNGamer26@notlogged] has joined #minecrafthelp
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#1546 [17:15] * Carn [Carn@notlogged] has joined #minecrafthelp
#1547 [17:16] <Carn> Yo
#1548 [17:16] <Carn> My MC Keeps Crashing
#1549 [17:16] <Carn> Everytime I Log Onto Any Server D:
#1550 [17:16] <urielsalis> ??> Carn launcher/crash-log
#1551 [17:16] <Absol> Carn: We need to see your crash log, which appears after a crash.
#1552 [17:16] <Absol> Carn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1553 [17:17] <Carn> http://paste.ubuntu.com/23645281/
#1554 [17:18] <urielsalis> ??> Carn mods
#1555 [17:18] <Absol> Carn: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1556 [17:18] <Absol> Carn: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1557 [17:19] <Carn> What Mods I Use?
#1558 [17:20] * rodrigo [rodrigo@notlogged] has joined #minecrafthelp
#1559 [17:20] <urielsalis> Carn, optifine for example
#1560 [17:20] <urielsalis> Carn, or mcpatcher
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#1565 [17:23] <Lainter> i hi
#1566 [17:23] <Lainter> i just came back
#1567 [17:23] * Carn [Carn@notlogged] has quit. (Ping timeout: 195 seconds)
#1568 [17:23] <Lainter> to say thank you
#1569 [17:23] <Lainter> it worked
#1570 [17:23] <urielsalis> hi again Lainter
#1571 [17:23] * urielsalis tips hat
#1571 [17:23] <Lainter> thank god for your help :>
#1572 [17:23] <urielsalis> Lainter, and will pass it to mattym too :)
#1573 [17:23] * jordan_ [jordan_@notlogged] has joined #minecrafthelp
#1574 [17:23] <Lainter> :D :D :D
#1575 [17:23] <Lainter> bye !
#1576 [17:23] <urielsalis> o/
#1577 [17:24] * rodrigo [rodrigo@notlogged] has quit. (Ping timeout: 195 seconds)
#1578 [17:24] <Lainter> thanks alot :D!
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#1589 [17:32] <LordStarcraft> Hey I can't login to my account after I switched the password
#1590 [17:33] <LordStarcraft> did sb. know why?
#1591 [17:33] * enity [enity@notlogged] has joined #minecrafthelp
#1592 [17:33] * enity [enity@notlogged] has quit. (Client Quit)
#1593 [17:33] <thgilfodrol> ??> LordStarcraft login/throttle
#1594 [17:33] <Absol> LordStarcraft: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1595 [17:33] <Absol> LordStarcraft: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1596 [17:34] * wilson2015 [wilson2015@notlogged] has joined #minecrafthelp
#1597 [17:34] <LordStarcraft> and youre shure that after 3 hours everything will be fine?
#1598 [17:34] <thgilfodrol> LordStarcraft: yeah- if it still doesn't work, feel free to come back for help
#1599 [17:34] <LordStarcraft> its really crasy my optifine cape was switched to another ingame name too
#1600 [17:35] <thgilfodrol> LordStarcraft: you're getting mojang's password reset emails right?
#1601 [17:35] <LordStarcraft> yes
#1602 [17:35] * wilson2015 [wilson2015@notlogged] has quit. (Client Quit)
#1603 [17:36] <LordStarcraft> why?
#1604 [17:36] <LordStarcraft> i try it three or four times and then everything crashed
#1605 [17:37] <LordStarcraft> is it possible that the optifine page can lock my account too after three incorrect trys?
#1606 [17:38] <thgilfodrol> hmm
#1607 [17:38] <thgilfodrol> it could I suppose
#1608 [17:38] <LordStarcraft> because its the same account you have to use
#1609 [17:39] <thgilfodrol> yeah, I know
#1610 [17:39] <LordStarcraft> I'm also banned on lots of servers because of hacking but i didn't hack at these servers
#1611 [17:39] <LordStarcraft> tthats like one month ago
#1612 [17:39] <thgilfodrol> per-server bans don't have an effect on account login issues
#1613 [17:40] <LordStarcraft> on most i was unbanned. They say it was a failure
#1614 [17:40] <LordStarcraft> yes but it seems like someone locked into my account
#1615 [17:40] * LegendHelo [LegendHelo@notlogged] has joined #minecrafthelp
#1616 [17:40] <LordStarcraft> then i just want to switch my password and now :'(
#1617 [17:41] <LordStarcraft> it's completely broken
#1618 [17:41] <urielsalis> LordStarcraft, if you are getting banned for hacking but you never did, most likely someone is using your account]
#1619 [17:42] * LegendHelo [LegendHelo@notlogged] has quit. (Client Quit)
#1620 [17:42] <LordStarcraft> yes i know
#1621 [17:42] <LordStarcraft> tafter that i switched my password
#1622 [17:42] <LordStarcraft> teverything is fine
#1623 [17:42] <urielsalis> LordStarcraft, have you tried resetting your password?
#1624 [17:42] <LordStarcraft> yes
#1625 [17:42] <urielsalis> LordStarcraft, you get the email?
#1626 [17:42] <LordStarcraft> today i realised that my optifine cape wasn't there and i locked in at the optifine page
#1627 [17:43] <LordStarcraft> after that everithing crashed and my password wasn't accepted anymore
#1628 [17:43] <LordStarcraft> yes i get the e_mail and switched the passwor with the link but after that I still can't log in
#1629 [17:44] * Whereami [Whereami@notlogged] has joined #minecrafthelp
#1630 [17:44] <LordStarcraft> i tried 3 times
#1631 [17:45] * Whereami [Whereami@notlogged] has quit. (Client Quit)
#1632 [17:45] <urielsalis> ??> LordStarcraft login/throttle
#1633 [17:45] <Absol> LordStarcraft: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1634 [17:45] <Absol> LordStarcraft: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1635 [17:46] <LordStarcraft> what means login throttle?
#1636 [17:46] <LordStarcraft> where should i do this command?
#1637 [17:48] <urielsalis> LordStarcraft, its a command for Absol
#1638 [17:48] <urielsalis> LordStarcraft, so it shows you that message
#1639 [17:48] <urielsalis> ?? bot
#1640 [17:48] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1641 [17:49] <LordStarcraft> which message?
#1642 [17:49] <urielsalis> LordStarcraft, the one that it showed you\
#1643 [17:50] <LordStarcraft> hä? i don't get it :(
#1644 [17:51] <mattym> LordStarcraft, You read it the first time, you need to wait 3 hours without attempting to log in at all
#1645 [17:51] <mattym> LordStarcraft, After that, do one more password reset and then attempt to log in.
#1646 [17:51] <LordStarcraft> so i think i will wait the three hours and if it still doesn't work i will come back
#1647 [17:51] <LordStarcraft> yes
#1648 [17:52] <LordStarcraft> thanks
#1649 [17:53] * ryane [ryane@notlogged] has joined #minecrafthelp
#1650 [17:53] * Ali [Ali@notlogged] has joined #minecrafthelp
#1651 [17:54] <Ali> i need to change my minecraft email
#1652 [17:54] <ryane> I got a new computer and it is not letting me login on minecraft
#1653 [17:54] * esnfermeraasesina [esnfermeraasesina@notlogged] has joined #minecrafthelp
#1654 [17:54] * esnfermeraasesina [esnfermeraasesina@notlogged] has quit. (Client Quit)
#1655 [17:55] <Ali> i need to change my minecraft email
#1656 [17:57] * opmc [opmc@notlogged] has quit. (Ping timeout: 189 seconds)
#1657 [17:57] * opmc [opmc@notlogged] has joined #minecrafthelp
#1658 [17:57] * ryane [ryane@notlogged] has quit. (Client Quit)
#1659 [17:57] <urielsalis> Ali, have you tried doing so in account.mojang.com?
#1660 [18:02] * Ali [Ali@notlogged] has quit. (Ping timeout: 195 seconds)
#1661 [18:04] * ineedhelp [ineedhelp@notlogged] has joined #minecrafthelp
#1662 [18:04] * opmc [opmc@notlogged] has quit. (Quit: Leaving)
#1663 [18:05] <ineedhelp> well this is sort of an "account issue", i just want to change my username but the webpage seems to not work and tell me it's been already taken even if i type in random strings
#1664 [18:07] <urielsalis> ineedhelp, can you give me some of the usernames you tried?
#1665 [18:07] * Derpdedo [Derpdedo@notlogged] has joined #minecrafthelp
#1666 [18:08] <ineedhelp> urielsalis: test3_3_00_34344
#1667 [18:08] <Derpdedo> my game says that it has problems rendering aspects of the game
#1668 [18:08] <urielsalis> ineedhelp, have you tried reloading and trying again?
#1669 [18:08] <urielsalis> Derpdedo, you have a dxdiag?
#1670 [18:08] <Derpdedo> yes
#1671 [18:08] <ineedhelp> urielsalis: i did, and i disabled all browser plugins and i already tried a different browser ^^
#1672 [18:09] <urielsalis> Derpdedo, can you give me the link?
#1673 [18:09] <urielsalis> ineedhelp, which is your current username?
#1674 [18:09] <ineedhelp> urielsalis: Ger_Domi
#1675 [18:09] <Derpdedo> how to i give you the link
#1676 [18:10] <urielsalis> ??> Derpdedo win/dxdiag
#1677 [18:10] <Absol> Derpdedo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1678 [18:10] <urielsalis> ineedhelp, hm, you never changed your name before right?
#1679 [18:10] <ineedhelp> urielsalis: nope first time since beta ^^
#1680 [18:10] * opmc [opmc@notlogged] has joined #minecrafthelp
#1681 [18:12] <Derpdedo> http://paste.ubuntu.com/23645452/
#1682 [18:12] <urielsalis> Derpdedo, There are no drivers for your graphics card for Windows 10. Downgrade to Windows 7, get a new gpu or play in another pc
#1683 [18:14] * steve_ [steve_@notlogged] has joined #minecrafthelp
#1684 [18:14] * Magiobiwan [Magiobiwan@notlogged] has quit. (Ping timeout: 198 seconds)
#1685 [18:17] * Derpdedo [Derpdedo@notlogged] has quit. (Quit: Web client closed)
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#1688 [18:18] * RecnLags [RecnLags@notlogged] has joined #minecrafthelp
#1689 [18:18] * Ender [Ender@notlogged] has left #minecrafthelp
#1690 [18:18] <RecnLags> i need my username and password
#1691 [18:18] <urielsalis> RecnLags, we cant provide that
#1692 [18:18] <urielsalis> RecnLags, no one can
#1693 [18:18] * Ender [Ender@notlogged] has joined #minecrafthelp
#1694 [18:19] <RecnLags> at all? i reformatted my comp and i cant get anyof my credintials correct
#1695 [18:19] <urielsalis> RecnLags, you should remember your username, and for password, you can reset it
#1696 [18:19] <urielsalis> ??> RecnLags account/reset-password
#1697 [18:19] <Absol> RecnLags: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1698 [18:19] <Absol> RecnLags: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1699 [18:20] <urielsalis> RecnLags, also, you might been throttled
#1700 [18:20] <urielsalis> ??> RecnLags login/throttle
#1701 [18:20] <Absol> RecnLags: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1702 [18:20] <Absol> RecnLags: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1703 [18:20] * RecnLags [RecnLags@notlogged] has quit. (Client Quit)
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#1705 [18:22] * steve_ [steve_@notlogged] has quit. (Quit: Web client closed)
#1706 [18:22] * Ender [Ender@notlogged] has quit. (Ping timeout: 195 seconds)
#1707 [18:23] * Jaum [Jaum@notlogged] has joined #minecrafthelp
#1708 [18:27] <Jaum> http://paste.ubuntu.com/23645476/
#1709 [18:27] <Jaum> Need help
#1710 [18:27] <urielsalis> Jaum, we need the full dxdiag
#1711 [18:29] <Jaum> System Information ------------------ Time of this report: 12/17/2016, 22:17:29 Machine name: SABRINA_PC Operating System: Windows 8.1 32-bit (6.3, Build 9600) (9600.winblue_ltsb.160930-0600) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Itautec S.A. System Model: Infoway ST-4254 BIOS: Default System BIOS Processor: Pentium(R) Dual-Core CPU E5800 @ 3.20GHz (2 CPUs), ~3
#1712 [18:29] <Jaum> Need help
#1713 [18:31] <Jaum> I do not know how to send complete
#1714 [18:31] <urielsalis> ??> Jaum win/dxdiag
#1715 [18:31] <Absol> Jaum: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1716 [18:33] <Jaum> http://paste.ubuntu.com/23645523/
#1717 [18:33] <Jaum> That's right ?
#1718 [18:34] <urielsalis> Jaum, There are no drivers for your graphics card for Windows 8.1. Downgrade to Windows 7, get a new gpu or play in another pc
#1719 [18:45] * Gavyn [Gavyn@notlogged] has joined #minecrafthelp
#1720 [18:46] <Gavyn> Hello, I have a pre 2012 minecraft account im having trouble accessing because i forgot what password i had and the email that is used on the account no longer exists.
#1721 [18:49] * Generalstarwars333 [Generalstarwars333@notlogged] has joined #minecrafthelp
#1722 [18:50] <Generalstarwars333> Hey, so I'm trying to play minecraft, but it keeps crashing.
#1723 [18:50] <Generalstarwars333> I've tried singleplayer and multiplayer, and multiple versions, but it always crashes.
#1724 [18:50] <Generalstarwars333> I'll try to go to a world, and it will either crash when it says "loading terrain", or crash a few seconds after it loads.
#1725 [18:51] <urielsalis> ??> Generalstarwars333 launcher/crash-log
#1726 [18:51] <Absol> Generalstarwars333: We need to see your crash log, which appears after a crash.
#1727 [18:51] <Absol> Generalstarwars333: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1728 [18:51] <Generalstarwars333> There is no crash log.
#1729 [18:52] <Generalstarwars333> It just closes and a tiny window pops up saying "Java Platform (TM) SE Binary has stopped working"
#1730 [18:52] <urielsalis> Generalstarwars333, if you crash, a crash log opens
#1731 [18:52] <Generalstarwars333> IDK if it's actually a crash.
#1732 [18:52] <Generalstarwars333> It just stops and closes the game.
#1733 [18:53] <urielsalis> Generalstarwars333, happens everytime you try to load a world?
#1734 [18:53] <Generalstarwars333> Yep.
#1735 [18:54] * wesleyevil00 [wesleyevil00@notlogged] has joined #minecrafthelp
#1736 [18:54] * wesleyevil00 [wesleyevil00@notlogged] has quit. (Client Quit)
#1737 [18:55] <Gavyn> Hello, I have a pre 2012 minecraft account im having trouble accessing because i forgot what password i had and the email that is used on the account no longer exists.
#1738 [18:55] * Gavyn [Gavyn@notlogged] has quit. (Quit: Web client closed)
#1739 [18:55] <urielsalis> ??> Generalstarwars333 win/dxdiag
#1740 [18:55] <Absol> Generalstarwars333: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1741 [18:56] <Generalstarwars333> That link just says "502 Bad gateway".
#1742 [18:56] <urielsalis> Generalstarwars333, sigh, hopper is down again
#1743 [18:57] <Generalstarwars333> I can put in the launcher log and game output if it would help.
#1744 [18:57] <urielsalis> Generalstarwars333, it will be back up in a couple of minutes
#1745 [18:57] <urielsalis> Generalstarwars333, sure
#1746 [18:57] <urielsalis> ??> Generalstarwars333 paste
#1747 [18:57] <Absol> Generalstarwars333: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1748 [18:58] <Generalstarwars333> Here's the launcher log: http://paste.ubuntu.com/23645609/
#1749 [18:58] * opmc [opmc@notlogged] has quit. (Quit: Leaving)
#1750 [18:59] * Pear [Pear@notlogged] has joined #minecrafthelp
#1751 [18:59] <urielsalis> Generalstarwars333, hm, according to the launcher log a crash report should have opened [19:44:45 INFO]: Ignoring visibility rule and showing launcher due to a game crash
#1752 [19:00] <urielsalis> Generalstarwars333, also, why are you using 512MB of ram instead of the default 1GB?
#1753 [19:01] <Generalstarwars333> I have no idea...
#1754 [19:01] <urielsalis> Generalstarwars333, hopper is back up, lets try getting that dxdiag
#1755 [19:01] <urielsalis> ??> Generalstarwars333 win/dxdiag
#1756 [19:01] <Absol> Generalstarwars333: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1757 [19:04] <Generalstarwars333> k.
#1758 [19:06] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#1759 [19:07] <Generalstarwars333> So I got the dxdiag according to the instructions.
#1760 [19:07] <Generalstarwars333> Now what?
#1761 [19:08] <urielsalis> Generalstarwars333, give me the link
#1762 [19:09] <Generalstarwars333> http://paste.ubuntu.com/23645633/
#1763 [19:09] <urielsalis> Generalstarwars333, download and install https://downloadcenter.intel.com/download/24973
#1764 [19:10] <urielsalis> Generalstarwars333, and also, follow the following instructions
#1765 [19:10] <urielsalis> ??> Generalstarwars333 win/reinst
#1766 [19:10] <Absol> Generalstarwars333: You may need to reinstall the locally installed files that Minecraft puts into place.
#1767 [19:10] <Absol> Generalstarwars333: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1768 [19:12] <Generalstarwars333> So I should delete everything in the .minecraft folder except for the "saves" folder?
#1769 [19:12] <urielsalis> Generalstarwars333, yup
#1770 [19:13] * Cclay21 [Cclay21@notlogged] has joined #minecrafthelp
#1771 [19:13] <Cclay21> Hi
#1772 [19:14] <Generalstarwars333> Okay, I did it.
#1773 [19:14] <Generalstarwars333> The only thing in the .minecraft folder is a folder called "saves".
#1774 [19:15] <urielsalis> Generalstarwars333, now finish installing the driver then
#1775 [19:15] <urielsalis> hi Cclay21
#1776 [19:16] <Cclay21> I'm having trouble with Minecraft when I go to the launcher log and press play it brings me to game output
#1777 [19:16] <Cclay21> I'm not sure what it is though
#1778 [19:16] <Cclay21> But this prevents me from being able to play Minecraft
#1779 [19:16] <urielsalis> ??> Clarkcj paste
#1780 [19:16] <Absol> Clarkcj: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1781 [19:17] <Cclay21> Ok
#1782 [19:17] <Generalstarwars333> Ah, soo, I don't know what version of windows my computer is using. I know it isn't windows 7, but I don't know much more than that.
#1783 [19:17] <Generalstarwars333> Oh wait, nvm
#1784 [19:17] <Cclay21> I'm a window 10
#1785 [19:18] <Generalstarwars333> should I get the .exe or the .zip download?
#1786 [19:18] <Cclay21> So I just type in the paste bin right
#1787 [19:18] <urielsalis> Cclay21, copy the game output there
#1788 [19:18] <urielsalis> Generalstarwars333, exe
#1789 [19:18] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1790 [19:18] <urielsalis> Generalstarwars333, its Windows 8.1
#1791 [19:18] <Cclay21> Ok
#1792 [19:19] <Generalstarwars333> Do I save or open it?
#1793 [19:19] <urielsalis> Generalstarwars333, open
#1794 [19:20] <kinggoesgaming> i see a wild urielsalis o/
#1795 [19:20] * urielsalis hides
#1795 [19:21] * Cclay21_ [Cclay21_@notlogged] has joined #minecrafthelp
#1796 [19:22] * Cclay21 [Cclay21@notlogged] has quit. (Ping timeout: 195 seconds)
#1797 [19:23] <Generalstarwars333> So it wants to restart my computer.
#1798 [19:23] <Generalstarwars333> But my computer takes a while to restart...
#1799 [19:23] <Generalstarwars333> Should I restart it now, or later?
#1800 [19:24] <mattym> Generalstarwars333, Now
#1801 [19:26] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1802 [19:29] * cclay21 [cclay21@notlogged] has joined #minecrafthelp
#1803 [19:30] <cclay21> hi
#1804 [19:31] <cclay21> im having trouble with minecraft when i go onto the launcher and click play it brings me to game out put
#1805 [19:35] * keptoman2 [keptoman2@notlogged] has joined #minecrafthelp
#1806 [19:36] <keptoman2> I can't log in to my minecraft account anymore and I don't know what to do anymore?
#1807 [19:37] <cclay21> what happened
#1808 [19:37] <keptoman2> idk
#1809 [19:37] <keptoman2> I can't login anymore
#1810 [19:37] <keptoman2> I played 6 months ago
#1811 [19:37] <cclay21> is it with laucher
#1812 [19:37] <keptoman2> no the site
#1813 [19:38] <cclay21> oh
#1814 [19:38] <cclay21> does it have to do with security question
#1815 [19:38] * KurunaiPlayzz [KurunaiPlayzz@notlogged] has joined #minecrafthelp
#1816 [19:38] <keptoman2> no
#1817 [19:38] <cclay21> ok
#1818 [19:38] <KurunaiPlayzz> everytime i login it says error
#1819 [19:38] <keptoman2> and my accont is migrated
#1820 [19:38] <KurunaiPlayzz> then when i click forget password and i login it also says error
#1821 [19:38] <keptoman2> *account
#1822 [19:39] <cclay21> ok
#1823 [19:39] <cclay21> keptoman 2 go to monjang support center
#1824 [19:39] <keptoman2> ok
#1825 [19:40] <KurunaiPlayzz> and when i first opened the launcher it was auto logged in but when i clicked play it says it couldnt log me in, then when i entered in my info it just showed me a demo account
#1826 [19:40] <cclay21> ask how to fix a migrated account
#1827 [19:41] * KurunaiPlayzz [KurunaiPlayzz@notlogged] has quit. (Client Quit)
#1828 [19:41] <cclay21> did it help u
#1829 [19:42] <keptoman2> wait 2s
#1830 [19:42] <cclay21> ok
#1831 [19:42] <keptoman2> no
#1832 [19:42] <keptoman2> it didn't help me
#1833 [19:43] <cclay21> did you type in migrated account
#1834 [19:43] <keptoman2> yes
#1835 [19:43] <cclay21> ok ill type it in on monjang support and send you the instructions
#1836 [19:43] <keptoman2> ok
#1837 [19:45] <cclay21> If you receive an error message stating that account migration from a Minecraft to a Mojang account failed, please first make sure that you have typed your information correctly, and that you do not already have a migrated account under the same email address. Also, make sure that you have filled in the correct email address from when you registered your Minecraft account, and try another if you are unsure of which is correct. If you
#1838 [19:46] <keptoman2> my account is migrated
#1839 [19:46] <cclay21> it just says it was migrated
#1840 [19:46] <keptoman2> yes
#1841 [19:47] <cclay21> ok do you have skype
#1842 [19:47] <keptoman2> yes
#1843 [19:47] <cclay21> whats your name
#1844 [19:47] <urielsalis> hi keptoman2 what is your issue?
#1845 [19:47] <urielsalis> hi cclay21 what is oyur issue?
#1846 [19:47] <keptoman2> Jonathan Lajoie-Noel
#1847 [19:47] <urielsalis> keptoman2, this is a public chat, dont put personal information here
#1848 [19:48] <keptoman2> ok
#1849 [19:48] <urielsalis> cclay21, this is a public chat, dont ask for personal information
#1850 [19:48] <cclay21> sry it was my fault
#1851 [19:48] <cclay21> i told him too
#1852 [19:49] <keptoman2> but yhea urielsalis I can't login anymore
#1853 [19:50] <keptoman2> and I played 6 months ago
#1854 [19:50] <urielsalis> keptoman2, what happens when you try?
#1855 [19:51] * Chromaryu [Chromaryu@notlogged] has quit. (Quit: I think ZNC server restarting or command)
#1856 [19:52] <keptoman2> Invalid email address or password
#1857 [19:52] <keptoman2> but they are valid
#1858 [19:52] <urielsalis> keptoman2, have you tried resetting your password?
#1859 [19:52] * Chromaryu [Chromaryu@notlogged] has joined #minecrafthelp
#1860 [19:52] <keptoman2> yes
#1861 [19:52] <urielsalis> keptoman2, you receive the email?
#1862 [19:53] <keptoman2> nope
#1863 [19:53] <urielsalis> keptoman2, then you will have to email Mojang
#1864 [19:53] <urielsalis> ??> keptoman2 account/send-email
#1865 [19:53] * eduardo_ [eduardo_@notlogged] has joined #minecrafthelp
#1866 [19:53] <Absol> keptoman2: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1867 [19:53] <Absol> keptoman2: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1868 [19:53] <urielsalis> ??> keptoman2 account/trans-id
#1869 [19:53] <Absol> keptoman2: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1870 [19:55] <eduardo_> Did not work
#1871 [19:56] * cclay21 [cclay21@notlogged] has quit. (Quit: Web client closed)
#1872 [20:01] * Pear [Pear@notlogged] has joined #minecrafthelp
#1873 [20:02] * BIB1345 [BIB1345@notlogged] has joined #minecrafthelp
#1874 [20:02] * loganmack97 [loganmack97@notlogged] has joined #minecrafthelp
#1875 [20:03] <loganmack97> My minecraft won't open. It crashes every time before it even gets to the main menu
#1876 [20:03] <loganmack97> How do I fix it
#1877 [20:03] <loganmack97> I've tried uninstalling and redownloading and everything but nothing is working.
#1878 [20:05] * BIB1345 [BIB1345@notlogged] has quit. (Ping timeout: 195 seconds)
#1879 [20:07] <Andrio> ??> loganmack97 launcher/crash-log
#1880 [20:07] <Absol> loganmack97: We need to see your crash log, which appears after a crash.
#1881 [20:07] <Absol> loganmack97: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1882 [20:10] <loganmack97> http://paste.ubuntu.com/23645848/
#1883 [20:10] <loganmack97> Is that what you needed?
#1884 [20:15] <Andrio> loganmack97, that's not the game log
#1885 [20:15] <Andrio> that's the launcher log.
#1886 [20:16] * eduardo_ [eduardo_@notlogged] has quit. (Ping timeout: 195 seconds)
#1887 [20:16] <loganmack97> That's the only thing that popped up
#1888 [20:16] <Andrio> No game log?
#1889 [20:16] * Gaz [Gaz@notlogged] has quit. (Quit: Fucking Mice and ethernet cables)
#1890 [20:16] <loganmack97> Give me one sec. I'll check again.
#1891 [20:17] * Gaz [Gaz@notlogged] has joined #minecrafthelp
#1892 [20:17] <loganmack97> Would it be the tab that says Game Output?
#1893 [20:17] <Andrio> Yes
#1894 [20:18] <loganmack97> http://paste.ubuntu.com/23645876/
#1895 [20:18] <loganmack97> That's it then
#1896 [20:19] <loganmack97> I think so anyway.
#1897 [20:21] * Peebs [Peebs@notlogged] has joined #minecrafthelp
#1898 [20:21] <Andrio> hm
#1899 [20:22] <Andrio> loganmack97, looks like your resource pack is too big.
#1900 [20:22] <loganmack97> That's really all it is?
#1901 [20:22] <Andrio> You can remove it, or try allocating more RAM to Minecraft.
#1902 [20:22] <Andrio> mm
#1903 [20:23] <loganmack97> I deleted it. Let me see if it'll load now
#1904 [20:23] <loganmack97> it loaded.... I can't believe it was that simple....
#1905 [20:23] <loganmack97> Thank!
#1906 [20:24] * loganmack97 [loganmack97@notlogged] has quit. (Quit: Web client closed)
#1907 [20:24] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#1908 [20:29] * cclay21 [cclay21@notlogged] has joined #minecrafthelp
#1909 [20:29] <cclay21> hi what is game output
#1910 [20:30] <cclay21> because when i go to the laucher screen and click play it brings me to game output
#1911 [20:30] * Katie [Katie@notlogged] has joined #minecrafthelp
#1912 [20:30] * Katie [Katie@notlogged] has quit. (Client Quit)
#1913 [20:31] <Andrio> It records any console messages that occur during the game, including exception reports
#1914 [20:31] <cclay21> what do you mean
#1915 [20:31] <Andrio> Have you looked at it?
#1916 [20:32] <cclay21> the launch log
#1917 [20:32] <Andrio> I guess not.
#1918 [20:32] <Andrio> Is there any text in the game log?
#1919 [20:33] <cclay21> in the lauch log it says deleting user cclay21
#1920 [20:33] * keptoman2 [keptoman2@notlogged] has quit. (Ping timeout: 195 seconds)
#1921 [20:33] <Andrio> Is there any text in the game log?
#1922 [20:34] <cclay21> where can yo find the game log
#1923 [20:35] <Andrio> If you're using the stable launcher, there should be a tab in the launcher headed 'Game Output'
#1924 [20:35] <Andrio> with the staging one, it's merged with the launcher log.
#1925 [20:36] <cclay21> i dont see it
#1926 [20:37] <cclay21> im not using the laucher from the minecraft sitee
#1927 [20:37] <cclay21> *site
#1928 [20:38] <Andrio> mm
#1929 [20:38] <Andrio> You said earlier it brings you to Game Output
#1930 [20:38] <Andrio> what happened to that?
#1931 [20:38] <cclay21> yeah it does
#1932 [20:38] <cclay21> but it says nothing
#1933 [20:38] <Andrio> mm
#1934 [20:38] <Andrio> ??> cclay21 launcher/log
#1935 [20:39] <Absol> cclay21: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1936 [20:39] <Absol> cclay21: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1937 [20:39] <cclay21> ok
#1938 [20:41] <cclay21> did it send
#1939 [20:41] <Andrio> No
#1940 [20:41] * Jup [Jup@notlogged] has joined #minecrafthelp
#1941 [20:42] <cclay21> i need to create an account
#1942 [20:42] <cclay21> sry i forgot
#1943 [20:42] <Andrio> No
#1944 [20:43] <Andrio> 'then share with us the link (the URL) that it takes you to'
#1945 [20:43] <Jup> I forgot my old premium account's email address, and I'm trying to migrate. I don't know how my transaction ID as well since it's been years
#1946 [20:43] <Andrio> ??> Jup account/trans-ID
#1947 [20:43] <Absol> Jup: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1948 [20:44] <cclay21> ill send you the text in this chat
#1949 [20:45] <cclay21> [21:10:10 INFO]: Minecraft Launcher 1.6.70 (through bootstrap 100) started on windows... [21:10:10 INFO]: Current time is Dec 17, 2016 9:10:10 PM [21:10:10 INFO]: System.getProperty('os.name') == 'Windows 10' [21:10:10 INFO]: System.getProperty('os.version') == '10.0' [21:10:10 INFO]: System.getProperty('os.arch') == 'amd64' [21:10:10 INFO]: System.getProperty('java.version') == '1.8.0_25' [21:10:10 INFO]: System.getProperty('java.ven
#1950 [20:45] <Andrio> ??> cclay21 paste
#1951 [20:45] <Absol> cclay21: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1952 [20:46] <cclay21> ok
#1953 [20:48] * Dreycom_Gamer [Dreycom_Gamer@notlogged] has joined #minecrafthelp
#1954 [20:48] <Dreycom_Gamer> http://paste.ubuntu.com/23645943/
#1955 [20:49] <Dreycom_Gamer> Please Help
#1956 [20:49] <Dreycom_Gamer> Minecraft Crash
#1957 [20:50] <Andrio> Dreycom_Gamer, I'm not sure that that can run Minecraft, but try installing this driver: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81526
#1958 [20:51] <Dreycom_Gamer> okay
#1959 [20:54] <cclay21> did i paste
#1960 [20:55] <cclay21> do you see it
#1961 [20:56] <Andrio> cclay21, you haven't shown me the link yet.
#1962 [20:56] <cclay21> but you see the text right
#1963 [20:56] <Andrio> No
#1964 [20:57] <cclay21> do you have skype
#1965 [20:57] <Andrio> Yes.
#1966 [20:58] <cclay21> ok whats your skype name
#1967 [20:59] <Andrio> I don't give people here my Skype name; sorry.
#1968 [20:59] <cclay21> its fine i understand
#1969 [20:59] <cclay21> [21:10:10 INFO]: Minecraft Launcher 1.6.70 (through bootstrap 100) started on windows... [21:10:10 INFO]: Current time is Dec 17, 2016 9:10:10 PM [21:10:10 INFO]: System.getProperty('os.name') == 'Windows 10' [21:10:10 INFO]: System.getProperty('os.version') == '10.0' [21:10:10 INFO]: System.getProperty('os.arch') == 'amd64' [21:10:10 INFO]: System.getProperty('java.version') == '1.8.0_25' [21:10:10 INFO]: System.getProperty('java.ven
#1970 [21:00] <Andrio> you sure?
#1971 [21:00] <cclay21> yeah
#1972 [21:00] <cclay21> ill contact monjang
#1973 [21:00] <Andrio> ...
#1974 [21:01] * Jup [Jup@notlogged] has quit. (Quit: Web client closed)
#1975 [21:01] <cclay21> akward
#1976 [21:01] <Andrio> mm
#1977 [21:01] <Andrio> do you understand 'you need to show me the link to the post on Ubuntu Pastebin'?
#1978 [21:02] <cclay21> no
#1979 [21:02] <Andrio> ok
#1980 [21:02] <Andrio> That link is what will be highlighted when you press F6 in your browser.
#1981 [21:03] <cclay21> sry i have to go to bed
#1982 [21:04] <cclay21> thx for the help
#1983 [21:04] <LordStarcraft> guys thanks for the support i got everything back
#1984 [21:04] <Andrio> ok..
#1985 [21:04] <LordStarcraft> its 3 hours ago xD
#1986 [21:04] * cclay21 [cclay21@notlogged] has quit. (Quit: Web client closed)
#1987 [21:04] <LordStarcraft> but i have to wait because my account was locked xD
#1988 [21:08] * Furgas [Furgas@notlogged] has quit. (Ping timeout: 195 seconds)
#1989 [21:14] * drew [drew@notlogged] has joined #minecrafthelp
#1990 [21:14] * Welfare_Mom [Welfare_Mom@notlogged] has joined #minecrafthelp
#1991 [21:14] <drew> hello
#1992 [21:14] <Welfare_Mom> can i have help?
#1993 [21:14] <pie_flavor> drew: Hello!
#1994 [21:14] <pie_flavor> Welfare_Mom: Definitely! Just ask your question.
#1995 [21:15] <drew> My minecraft is not working and says it needs to update drivers and when i did the scan, it showed failure.
#1996 [21:15] <Welfare_Mom> every single server i join says "failed to login: authentication servers are currently down for maintence
#1997 [21:15] <drew> i have my pastebin
#1998 [21:15] <Welfare_Mom> i dont understand why and how to fix it
#1999 [21:16] <pie_flavor> drew: Please put the link in the chat, then.
#2000 [21:16] * droxigames [droxigames@notlogged] has joined #minecrafthelp
#2001 [21:16] <drew> http://paste.ubuntu.com/23646025/
#2002 [21:16] <pie_flavor> ??> Welfare_Mom tools/hjt
#2003 [21:16] <Absol> Welfare_Mom: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2004 [21:16] <Absol> Welfare_Mom: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2005 [21:16] <pie_flavor> drew: Unfortunately, your graphics card, the Intel G33, isn't supported past Windows 7. You'll need to install Windows 7 or use a different computer.
#2006 [21:16] <drew> ahh ok
#2007 [21:17] <drew> Thanks for the help
#2008 [21:17] <pie_flavor> drew: No problem.
#2009 [21:17] * drew [drew@notlogged] has quit. (Client Quit)
#2010 [21:18] <Welfare_Mom> should i do that or is it going to give u controll of my computer
#2011 [21:18] <pie_flavor> Welfare_Mom: It does not give us any kind of control over anything.
#2012 [21:18] <pie_flavor> Welfare_Mom: Absol is simply a paste bot for longer messages we don't want to type out; you can see I told him to say that with the command tools/hjt right before that.
#2013 [21:18] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#2014 [21:19] * droxigames [droxigames@notlogged] has quit. (Client Quit)
#2015 [21:19] <pie_flavor> Welfare_Mom: The program generates a report of things that are currently running on your computer; something is obviously messing with your internet connection, and this will tell us what.
#2016 [21:19] <Welfare_Mom> do a system scan and asve a log file?
#2017 [21:19] <pie_flavor> Welfare_Mom: Yes, follow Absol's instructions as closely as possible.
#2018 [21:20] * LordStarcraft [LordStarcraft@notlogged] has quit. (Ping timeout: 195 seconds)
#2019 [21:21] <Welfare_Mom> how do i know this int goign to mess up my computer
#2020 [21:22] <pie_flavor> Welfare_Mom: You don't. All you have is my word for it.
#2021 [21:22] <pie_flavor> Welfare_Mom: However, Absol is an operator, the highest staff member possible, on this channel.
#2022 [21:22] <Welfare_Mom> http://paste.ubuntu.com/23646047/
#2023 [21:22] <Welfare_Mom> here
#2024 [21:22] <pie_flavor> Welfare_Mom: And Mojang officially recommends this channel, meaning the staff have to be honest.
#2025 [21:22] <Welfare_Mom> yeah i agree
#2026 [21:24] <pie_flavor> Welfare_Mom: It looks like it might be some sort of malware.
#2027 [21:24] <pie_flavor> ??> Welfare_Mom av/malwarebytes
#2028 [21:24] <Absol> Welfare_Mom: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2029 [21:24] <Absol> Welfare_Mom: Download it here: http://www.malwarebytes.org/
#2030 [21:25] <Welfare_Mom> how do i know if absol is an opperator ?
#2031 [21:25] * _NekoTheDino_ [_NekoTheDino_@notlogged] has joined #minecrafthelp
#2032 [21:26] <pie_flavor> Welfare_Mom: It doesn't show on the iris client (i.e. the webpage you're on), but if you type /whois absol, you can see that it says @#minecrafthelp, meaning he's @ (operator) on this channel.
#2033 [21:26] <pie_flavor> Welfare_Mom: On my client, HexChat, I can see it directly next to his name, eliminating that need.
#2034 [21:27] <pie_flavor> Welfare_Mom: @ means operator, + means voice (lower staff), and nothing means basic member.
#2035 [21:27] <Welfare_Mom> ok gotcha
#2036 [21:27] <Welfare_Mom> is malwarebytes safe?
#2037 [21:27] <_NekoTheDino_> Hello I'm trying to login to my minecraft/mojang account but it say invalid email or password even after i changed the password (which requires for your email to be registered)
#2038 [21:27] <pie_flavor> Welfare_Mom: Yes, it's widely trusted in the software world.
#2039 [21:28] <Welfare_Mom> ok im downloading it now what do i do afterwords?
#2040 [21:28] <pie_flavor> Welfare_Mom: Install it once it downloads.
#2041 [21:28] <Welfare_Mom> almmost downloaded
#2042 [21:28] <pie_flavor> Welfare_Mom: When it opens, you'll see an enormous button saying Start Scan or something similar; click it and follow the steps.
#2043 [21:29] <pie_flavor> ??> _NekoTheDino_ login/throttle
#2044 [21:29] <Absol> _NekoTheDino_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2045 [21:29] <Absol> _NekoTheDino_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#2046 [21:30] <Welfare_Mom> what about windows defender
#2047 [21:30] <_NekoTheDino_> no you see I have already reset my password (which requires my email to be registered with my account which it is) and when i try to login with mojang or minecraft it says invalid email or password
#2048 [21:30] <pie_flavor> _NekoTheDino_: You did not read the message.
#2049 [21:31] <pie_flavor> _NekoTheDino_: Lockout means you can't log in and you can't reset your password.
#2050 [21:31] <pie_flavor> Welfare_Mom: Windows Defender is by no means a complete system, and has a primary purpose of defending against viruses.
#2051 [21:31] <pie_flavor> Welfare_Mom: There's many things it doesn't catch, and it almost never catches lower-level malware.
#2052 [21:31] <_NekoTheDino_> hmmmmmm... but no messae popped up or anything (if its supposed to)
#2053 [21:31] <_NekoTheDino_> *message
#2054 [21:32] <pie_flavor> _NekoTheDino_: Yes, this is to prevent against hackers.
#2055 [21:32] * franklinplay [franklinplay@notlogged] has joined #minecrafthelp
#2056 [21:32] <Welfare_Mom> instaling
#2057 [21:32] <pie_flavor> _NekoTheDino_: If it says you're locked out, you'd try something else; if it just says it's incorrect, you don't know where to go from there.
#2058 [21:32] <_NekoTheDino_> Ok I'll try it... but what if it dosen't work?
#2059 [21:33] <Welfare_Mom> do i click the scan now button
#2060 [21:33] <pie_flavor> Welfare_Mom: Yes.
#2061 [21:33] <pie_flavor> _NekoTheDino_: Then come back here. For now, wait three hours.
#2062 [21:33] <pie_flavor> _NekoTheDino_: Then come back here. For now, wait three hours.
#2063 [21:33] * franklinplay [franklinplay@notlogged] has left #minecrafthelp
#2064 [21:33] <pie_flavor> _NekoTheDino_: When the three hours is up, reset the password without trying to log in first. Then you can log in normally.
#2065 [21:33] <_NekoTheDino_> Ok.. until then bye
#2066 [21:33] <Welfare_Mom> it says "malwarebytes has stopped working
#2067 [21:33] * _NekoTheDino_ [_NekoTheDino_@notlogged] has quit. (Quit: Web client closed)
#2068 [21:33] <pie_flavor> _NekoTheDino_: Bye, and good luck!
#2069 [21:33] <pie_flavor> Welfare_Mom: Well, that's bothersome.
#2070 [21:33] <Welfare_Mom> damn
#2071 [21:34] <pie_flavor> Welfare_Mom: Whatever is breaking your connection clearly doesn't want you to run any antivirus either.
#2072 [21:34] <Welfare_Mom> well i dont like that very much
#2073 [21:34] <pie_flavor> Welfare_Mom: Unfortunately, I have to go right now, and I know that it's annoying given I've just started helping.
#2074 [21:35] <Welfare_Mom> its absol able to help?
#2075 [21:35] <Welfare_Mom> and thanks anyways :D youre a good person
#2076 [21:35] <pie_flavor> Welfare_Mom: No, as I said, he's simply a robot. He does stuff when told to.
#2077 [21:35] <pie_flavor> ?? test
#2078 [21:35] <Absol> test: I am the very model of a modern major-general.
#2079 [21:35] <Welfare_Mom> oh lol
#2080 [21:35] <Welfare_Mom> gotcha
#2081 [21:35] <pie_flavor> Welfare_Mom: Anyway, I've asked someone else to help you, but I have no idea whether they're even online.
#2082 [21:35] <pie_flavor> Welfare_Mom: Sorry about that.
#2083 [21:36] <pie_flavor> Welfare_Mom: I bid you good luck and good day.
#2084 [21:36] <Welfare_Mom> thanks anyways
#2085 [21:36] <urielsalis> if yuou give me 5 minutes I can hop in
#2086 [21:36] <pie_flavor> urielsalis: Yes, please do.
#2087 [21:36] <pie_flavor> Welfare_Mom: urielsalis can help you.
#2088 [21:36] <pie_flavor> Welfare_Mom: Goodbye!
#2089 [21:36] <Welfare_Mom> THANK YOU
#2090 [21:36] <urielsalis> hi Welfare_Mom what is your issue?
#2091 [21:36] <Welfare_Mom> and hello urielsalis
#2092 [21:36] * The_Doctors_Life_ [The_Doctors_Life_@notlogged] has joined #minecrafthelp
#2093 [21:37] <Welfare_Mom> one second
#2094 [21:39] <Welfare_Mom> it said "cannot connect to server: authentication servers are not currently available
#2095 [21:39] <Welfare_Mom> wait no
#2096 [21:39] <urielsalis> ??> Welfare_Mom tools/hjt
#2097 [21:39] <Absol> Welfare_Mom: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2098 [21:39] <Welfare_Mom> failed to login:the authentication servers are currently down for maintenance
#2099 [21:39] <The_Doctors_Life_> I'm getting an "pixel not accelerated", here is a paste of dxdiag information: http://paste.ubuntu.com/23646093/
#2100 [21:40] <Absol> Welfare_Mom: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2101 [21:40] <urielsalis> The_Doctors_Life_, There are no drivers for your graphics card for Windows 10. Downgrade to Windows 7, get a new gpu or play in another pc
#2102 [21:40] <Welfare_Mom> i already did the hijackthis and they said it was a malware so they told me to download malwarebytes
#2103 [21:40] <Welfare_Mom> so i downloaded it so what now
#2104 [21:41] <Welfare_Mom> http://paste.ubuntu.com/23646047/
#2105 [21:41] <Welfare_Mom> heres the pastebin if you care to look
#2106 [21:41] <urielsalis> Welfare_Mom, did it said anything about not having access to the hosts file when you ran it?
#2107 [21:41] <Welfare_Mom> ran what?
#2108 [21:42] <urielsalis> Welfare_Mom, HJT
#2109 [21:42] <Welfare_Mom> no
#2110 [21:42] <Welfare_Mom> i dont believe so
#2111 [21:42] <urielsalis> Welfare_Mom, run hjt again as admin(Right click, run as administrator)
#2112 [21:42] <Welfare_Mom> gotcha
#2113 [21:43] <The_Doctors_Life_> urielsalis: I'm running Windows 8.1 pro, and I don't have a way to legally downgrade to windows 7. I'm running a laptop so getting a new gpu probably won't work. So is there a way I can avoid trying to play on a different pc?
#2114 [21:43] * Thisguy_ [Thisguy_@notlogged] has joined #minecrafthelp
#2115 [21:43] <Welfare_Mom> where do i say run as administrator
#2116 [21:43] <urielsalis> The_Doctors_Life_, that laptop came with Windows 7 right?
#2117 [21:43] <urielsalis> Welfare_Mom, right click the hjt .exe
#2118 [21:44] <Welfare_Mom> the what
#2119 [21:44] <Welfare_Mom> where is that
#2120 [21:44] <urielsalis> ??> Welfare_Mom tools/hjt
#2121 [21:44] <Absol> Welfare_Mom: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2122 [21:44] <Absol> Welfare_Mom: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2123 [21:44] <urielsalis> Welfare_Mom, Is that thing you downloaded ^
#2124 [21:44] <The_Doctors_Life_> urielsalis: Originally came with Vista, when I bought it had windows 8.1 pro installed.
#2125 [21:44] <Welfare_Mom> yes it is
#2126 [21:45] <urielsalis> The_Doctors_Life_, the one that put Windows 8.1 pro messed it up, sigh
#2127 [21:45] <urielsalis> The_Doctors_Life_, licenses for Windows 7 are sold cheaply if you look, I think its 20USD or something
#2128 [21:45] <urielsalis> The_Doctors_Life_, https://www.reddit.com/r/microsoftsoftwareswap/
#2129 [21:45] <Welfare_Mom> is it before the "do a system scan and save a logfile?
#2130 [21:45] <urielsalis> Welfare_Mom, yes
#2131 [21:45] <Welfare_Mom> how much before
#2132 [21:45] * Bryan [Bryan@notlogged] has joined #minecrafthelp
#2133 [21:46] <urielsalis> Welfare_Mom, instead of double clicking HijackThis.exe, you right click it and click Run as Administrator
#2134 [21:46] <Welfare_Mom> the link?
#2135 [21:46] <Bryan> Hello, my single player world is having a lot of block lag, could someone help?
#2136 [21:46] <Welfare_Mom> do i right click the link?
#2137 [21:46] <The_Doctors_Life_> urielsalis: RIP me then. guess I'll look into grabbing that after I get the key of the install. Thanks for your help.
#2138 [21:46] <urielsalis> Welfare_Mom, you have downloaded it right?
#2139 [21:46] * urielsalis tips hat
#2139 [21:46] <Welfare_Mom> yes i have
#2140 [21:47] <urielsalis> Welfare_Mom, go to your Downloads folder
#2141 [21:47] <Welfare_Mom> im there
#2142 [21:47] <urielsalis> Welfare_Mom, look for HijackThis.exe
#2143 [21:47] <Welfare_Mom> ok i see it
#2144 [21:47] <urielsalis> Welfare_Mom, right click it, a menu will open
#2145 [21:48] <Welfare_Mom> ok
#2146 [21:48] <Welfare_Mom> i said run as administrator
#2147 [21:48] <Bryan> Im having single player block lag, can someone please help?
#2148 [21:48] <urielsalis> Welfare_Mom, it will open now, follow the same instructions to get me the logs
#2149 [21:48] <urielsalis> Bryan, in singleplayer?
#2150 [21:48] <Bryan> Yes
#2151 [21:48] <Welfare_Mom> ok now do i clock do a system scan and save a logfile?
#2152 [21:48] <Welfare_Mom> click
#2153 [21:49] <urielsalis> Bryan, you have any resource packs or mods?
#2154 [21:49] <urielsalis> Welfare_Mom, yes
#2155 [21:49] <Bryan> I downloaded Optifine to try to resolve the lag but it does not help
#2156 [21:49] <Welfare_Mom> wheres the pastebin for it?
#2157 [21:50] <urielsalis> Welfare_Mom, paste.ubuntu.com
#2158 [21:50] <Welfare_Mom> http://paste.ubuntu.com/23646118/
#2159 [21:50] <Welfare_Mom> here
#2160 [21:50] <urielsalis> ??> Bryan win/dxdiag
#2161 [21:50] <Absol> Bryan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2162 [21:50] <Bryan> I am using a mac
#2163 [21:50] <urielsalis> Welfare_Mom, I see malwarebytes is there
#2164 [21:50] <urielsalis> Welfare_Mom, what happens when you try to run a scan?
#2165 [21:50] <Welfare_Mom> yep they told me to download it
#2166 [21:50] <urielsalis> Bryan, hmm, that makes it more difficult
#2167 [21:51] <Bryan> Sorry
#2168 [21:51] <Welfare_Mom> the first time i scanned it said i couldnt
#2169 [21:51] <Welfare_Mom> now im scanning again
#2170 [21:51] <urielsalis> Bryan, lets try something, Vsync off, VBO on, mipmap off, render distance 8
#2171 [21:51] <Welfare_Mom> and its letting me
#2172 [21:51] <urielsalis> Welfare_Mom, good!\
#2173 [21:52] <Bryan> Its a little better, but still a little block lag
#2174 [21:53] <urielsalis> Bryan, what macbook you have?
#2175 [21:53] <Bryan> Pro
#2176 [21:53] <urielsalis> Bryan, year?
#2177 [21:53] <Bryan> 2015
#2178 [21:53] <Welfare_Mom> [items scanned; 383,891] [threats detected:0]
#2179 [21:53] <Welfare_Mom> wtf
#2180 [21:53] <urielsalis> Bryan, its connected to power right now?
#2181 [21:54] <urielsalis> Welfare_Mom, it finished?
#2182 [21:54] <Welfare_Mom> it says nothing is wrong
#2183 [21:54] <Bryan> Yes
#2184 [21:54] <Welfare_Mom> it just finished
#2185 [21:54] <urielsalis> Bryan, is it hot?
#2186 [21:54] <Bryan> No
#2187 [21:54] <urielsalis> Welfare_Mom, well, in the hjt report alone I definately see some stuff
#2188 [21:54] <urielsalis> Welfare_Mom, lets try with somethign else
#2189 [21:54] <Bryan> Actually, the block lag stopped
#2190 [21:54] <urielsalis> ??> Welfare_Mom av/adwcleaner
#2191 [21:54] <Absol> Welfare_Mom: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2192 [21:54] <Absol> Welfare_Mom: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2193 [21:55] <Welfare_Mom> alrighty ill give it a try
#2194 [21:55] <Bryan> I guess it was just the rendering distance
#2195 [21:55] * urielsalis tips hat
#2195 [21:55] <Bryan> Thank you
#2196 [21:55] <Welfare_Mom> it downloaded
#2197 [21:56] <Welfare_Mom> do i click scan?
#2198 [21:56] <urielsalis> Welfare_Mom, yup
#2199 [21:56] <Welfare_Mom> its doing its thing
#2200 [21:59] <Welfare_Mom> still scaning
#2201 [21:59] <urielsalis> Welfare_Mom, it can take a while
#2202 [22:01] * Generalstarwars333 [Generalstarwars333@notlogged] has quit. (Ping timeout: 195 seconds)
#2203 [22:03] <Welfare_Mom> lol so most of the way it was found 0 threats not its says found 60 threats
#2204 [22:03] <Welfare_Mom> damn
#2205 [22:03] <pie_flavor> back
#2206 [22:03] <pie_flavor> Welfare_Mom: It scans sections at a time; it probably found the 60 threats in the same spot.
#2207 [22:04] <Welfare_Mom> yeah i assumed so
#2208 [22:04] <Welfare_Mom> so what do i do?
#2209 [22:04] <Welfare_Mom> click clean?
#2210 [22:04] * The_Doctors_Life_ [The_Doctors_Life_@notlogged] has quit. (Ping timeout: 195 seconds)
#2211 [22:04] <pie_flavor> Welfare_Mom: Yes.
#2212 [22:04] <Welfare_Mom> gotcha
#2213 [22:08] <urielsalis> pie_flavor, you can continue from here?
#2214 [22:08] * Welfare_Mom [Welfare_Mom@notlogged] has quit. (Ping timeout: 195 seconds)
#2215 [22:09] * Welfare_Mom [Welfare_Mom@notlogged] has joined #minecrafthelp
#2216 [22:10] <Welfare_Mom> hello?????
#2217 [22:10] <Welfare_Mom> im back if youre here?
#2218 [22:11] <pie_flavor> Hello!
#2219 [22:11] <pie_flavor> Welfare_Mom: Did the scan finish?
#2220 [22:11] <Welfare_Mom> ok so something weird is happening
#2221 [22:11] <Welfare_Mom> yes scan finished
#2222 [22:11] <Welfare_Mom> and i clicked clean
#2223 [22:12] <Welfare_Mom> and it worked and computer restarted as it said
#2224 [22:12] <Welfare_Mom> then i joined minecraft and i play for like 15 seconds and it crashes
#2225 [22:12] <pie_flavor> Welfare_Mom: That
#2226 [22:12] <pie_flavor> stupid enter key
#2227 [22:12] <pie_flavor> Welfare_Mom: That's a separate problem; let's solve that one now.
#2228 [22:12] <Welfare_Mom> alright
#2229 [22:12] <pie_flavor> ??> Welfare_Mom paste
#2230 [22:12] <Absol> Welfare_Mom: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2231 [22:13] <pie_flavor> Welfare_Mom: Right click, the crash report, click Copy All Text, and then do what Absol said.
#2232 [22:13] <Welfare_Mom> http://paste.ubuntu.com/23646192/
#2233 [22:13] <Welfare_Mom> here ya go
#2234 [22:14] <pie_flavor> Welfare_Mom: That's a simple fix. Before joining a world, open the options, click video settings, and turn VBOs off.
#2235 [22:14] <Welfare_Mom> thats good
#2236 [22:14] <Welfare_Mom> ill do it now
#2237 [22:15] <Welfare_Mom> whatare vbo's
#2238 [22:15] <Welfare_Mom> and i turned it off
#2239 [22:15] <pie_flavor> Welfare_Mom: VBOs are a special type of rendering. It's faster, but some computers don't support it. Yours is one of them.
#2240 [22:16] <Welfare_Mom> ok gotcha
#2241 [22:16] <pie_flavor> Welfare_Mom: That's almost always the cause of EXCEPTION_ACCESS_VIOLATION errors.
#2242 [22:16] <Welfare_Mom> well it seems like im good thank you for everything
#2243 [22:16] <Welfare_Mom> you are insane are helping
#2244 [22:16] <pie_flavor> No problem.
#2245 [22:17] <pie_flavor> Welfare_Mom: I like being insane. :3
#2246 [22:17] <Welfare_Mom> im going to go now thanks for helping :D
#2247 [22:18] <pie_flavor> Welfare_Mom: No problem. Have fun!
#2248 [22:18] * Welfare_Mom [Welfare_Mom@notlogged] has quit. (Quit: Web client closed)
#2249 [22:26] * Aarush [Aarush@notlogged] has joined #minecrafthelp
#2250 [22:27] <Aarush> When I load minecraft, it seems to be working, but as soon as i select a world, the game crashes in seconds. What do I do?
#2251 [22:27] <pie_flavor> Aarush: Does it say EXCEPTION_ACCESS_VIOLATION?
#2252 [22:28] <Aarush> Let me check...
#2253 [22:29] * Tisha [Tisha@notlogged] has joined #minecrafthelp
#2254 [22:30] <Aarush> No, its says "COMPLETELY_IGNORED_ARGUMENTS", for some reason...
#2255 [22:30] * gthtrhtrhtrht [gthtrhtrhtrht@notlogged] has joined #minecrafthelp
#2256 [22:30] <pie_flavor> Aarush: All right, could you please put the whole thing on paste.ubuntu.com?
#2257 [22:31] <pie_flavor> Aarush: And then put the link in chat.
#2258 [22:31] <pie_flavor> Aarush: Hang on, you said completely ignored arguments?
#2259 [22:31] <pie_flavor> Aarush: Does it directly close? Or does it first say Java (TM) Platform SE Binary has stopped working...?
#2260 [22:32] * Elain [Elain@notlogged] has joined #minecrafthelp
#2261 [22:32] <Elain> My minecraft is continuously crashing
#2262 [22:32] * Bato [Bato@notlogged] has joined #minecrafthelp
#2263 [22:32] * Tisha [Tisha@notlogged] has quit. (Ping timeout: 195 seconds)
#2264 [22:32] <Elain> Please help
#2265 [22:32] <pie_flavor> Elain: Please put the crash report on paste.ubuntu.com and put the link in chat.
#2266 [22:33] <Elain> Like copy and paste the entire thing?
#2267 [22:33] <Bato> I forgot the email associated to one of my accs :( but i have the transaction id where do i send the ticket from cant seem to find it :x
#2268 [22:33] <Aarush> I do not know, check it on http://paste.ubuntu.com/23646257/. It is too confusing.
#2269 [22:33] <Bato> wait nvm
#2270 [22:33] * Bato [Bato@notlogged] has quit. (Client Quit)
#2271 [22:33] <pie_flavor> Elain: Yes. Copy and paste the entire thing into the website paste.ubuntu.com
#2272 [22:33] <pie_flavor> Aarush: It does not say COMPLETELY_IGNORED_ARGUMENTS, in fact.
#2273 [22:34] <pie_flavor> Aarush: A better answer to my question was 'no'.
#2274 [22:34] <pie_flavor> Aarush: And this is a launcher output, not a crash log.
#2275 [22:34] <Aarush> Ok, so what do i do?
#2276 [22:34] <pie_flavor> Aarush: My second question was something entirely different, not related to the log. I was simply asking what happens when it crashes.
#2277 [22:34] <Elain> ---- Minecraft Crash Report ---- // I blame Dinnerbone. Time: 12/17/16 8:31 PM Description: Batching chunks java.lang.NullPointerException: Batching chunks at bqb.a(SourceFile:172) at bqb.a(SourceFile:72) at bqb.run(SourceFile:42) at java.lang.Thread.run(Thread.java:745) A detailed walkthrough of the error, its code path and all known details is as follows: ---------------------------------------------------------------------------------------
#2278 [22:34] <Elain> That
#2279 [22:34] <Elain> ?
#2280 [22:35] <pie_flavor> Elain: I have said three times now, please do not put it directly in chat. Please put it on paste.ubuntu.com, and put the LINK in chat.
#2281 [22:35] * Cyrus [Cyrus@notlogged] has quit. (Read error: Connection reset by peer)
#2282 [22:35] <pie_flavor> Aarush: So, I'm just going to copy and paste what I already said:
#2283 [22:35] <pie_flavor> <pie_flavor> Aarush: Does it directly close? Or does it first say Java (TM) Platform SE Binary has stopped working...?
#2284 [22:35] * gthtrhtrhtrht [gthtrhtrhtrht@notlogged] has quit. (Ping timeout: 195 seconds)
#2285 [22:35] <Elain> The chat is disappearing. Please don't be fickle about the matter.
#2286 [22:35] <Elain> https://paste.ubuntu.com/
#2287 [22:36] <pie_flavor> Elain: I am not being fickle, as you put it. And there is a scroll bar; you can simply scroll up to see earlier chat.
#2288 [22:36] <pie_flavor> Elain: You must first enter a name in the Name field, and then click the Paste! button at the bottom.
#2289 [22:36] <Aarush> See, when I load the game, it plays for two or three seconds, and the n I see this huge page of text on the launcher...
#2290 [22:36] <pie_flavor> Aarush: Yes. You are not answering my question.
#2291 [22:36] <pie_flavor> Aarush: So, to repeat my question,
#2292 [22:37] <pie_flavor> <pie_flavor> <pie_flavor> Aarush: Does it directly close? Or does it first say Java (TM) Platform SE Binary has stopped working...?
#2293 [22:37] <Elain> I'm sorry https://paste.ubuntu.com/23646268/
#2294 [22:37] <pie_flavor> Elain: Do you have mods installed?
#2295 [22:37] <Elain> No
#2296 [22:38] <pie_flavor> Elain: Do you have Optifine installed?
#2297 [22:38] <Elain> Yes
#2298 [22:38] <pie_flavor> Elain: Optifine is a mod.
#2299 [22:38] <pie_flavor> ?? mods
#2300 [22:38] <Absol> mods: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2301 [22:38] <Elain> Oh sorry
#2302 [22:38] <Absol> mods: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2303 [22:39] <Elain> How can I fix it
#2304 [22:39] <pie_flavor> Elain: You can uninstall Optifine.
#2305 [22:39] <pie_flavor> Elain: Optifine is an annoying mod to uninstall; it leaves traces everywhere.
#2306 [22:39] <Aarush> Ok. first, I can reach the spot where you can pick singleplayer, multipayer or Realms. So, it does not directly close. Then, when I go to singleplayer and choose a world, I can move around for a bit and then it crashes.
#2307 [22:39] <Elain> So I just can't have Optifine? Is there anything else I can do about it?
#2308 [22:40] <pie_flavor> Elain: Do or don't use Optifine, it's your choice.
#2309 [22:40] <pie_flavor> Elain: I'm sure there's a solution that doesn't involve uninstalling it.
#2310 [22:40] <Chromaryu> ??> Aarush win/dxdiag
#2311 [22:40] <Absol> Aarush: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2312 [22:40] <Aarush> And, I have not seen this- Java (TM) Platform SE Binary has stopped working
#2313 [22:40] <pie_flavor> Chromaryu: No, I got this.
#2314 [22:40] <pie_flavor> Aarush: That was the thing I asked like five times.
#2315 [22:40] <Chromaryu> Ok
#2316 [22:40] <pie_flavor> Aarush: In Options, turn VBOs off.
#2317 [22:41] <pie_flavor> Aarush: This should fix the whole thing.
#2318 [22:41] <Elain> So Optifine is whats causing the issue?
#2319 [22:41] <Aarush> Wait a second...
#2320 [22:41] <pie_flavor> Elain: Yes. Optifine is the problem. There is likely a solution that doesn't involve removing Optifine, but this channel is not where you would find such a solution.
#2321 [22:41] <Elain> Okay. Thank you.
#2322 [22:41] <pie_flavor> It's not that Optifine is bad, it's that we won't support it; you'd have to find help elsewhere.
#2323 [22:42] <Aarush> How do I reach VBOs
#2324 [22:42] <pie_flavor> Aarush: Go to Options, and click Video Settings.
#2325 [22:42] <Aarush> What is the path?
#2326 [22:42] * gamingphantom [gamingphantom@notlogged] has joined #minecrafthelp
#2327 [22:42] <pie_flavor> Aarush: You should then see a button saying VBOs: ON, change it to OFF.
#2328 [22:43] <Aarush> I do not see this.
#2329 [22:44] <pie_flavor> Aarush: Go through every single button, it's there somewhere.
#2330 [22:44] <Aarush> Is it Vsync?
#2331 [22:44] <pie_flavor> Aarush: No. The literal name of the button is VBOs.
#2332 [22:44] <Aarush> Where do I send you a screenshot, cuz IT IS NOT THERE!!!
#2333 [22:45] <Aarush> you need to see this
#2334 [22:45] <Chromaryu> ?? imgur
#2335 [22:45] <Absol> imgur: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2336 [22:45] <gamingphantom> i am having a problem. i cannot connect to a single multiplayer server, i have been searching all over the internet for a solution and so far none of the solutions have fixed my problem. Of course any videos or forums i find are from 2014 or earlier so is there any new solutions for the newest version of minecraft i am unaware of?
#2337 [22:45] <pie_flavor> Aarush: Press PrtSc, go to imgur.com, and press Ctrl V.
#2338 [22:46] <Andrio> gamingphantom, what server?
#2339 [22:46] <pie_flavor> gamingphantom: There are many problems that can happen, meaning that 'why isn't my multiplayer working' won't turn up many results. What error do you get?
#2340 [22:46] <pie_flavor> gamingphantom: And to clarify, do you mean there is only one you can't connect to, or that you can't connect to any of them?
#2341 [22:46] <gamingphantom> any server. it is as if i do not have an internet connection.
#2342 [22:46] <pie_flavor> gamingphantom: What is the error that you see?
#2343 [22:47] <Andrio> mm
#2344 [22:48] <Aarush> Any other site?
#2345 [22:48] <pie_flavor> Aarush: Why do you need another site?
#2346 [22:49] <Aarush> K9 web protection does not allow me
#2347 [22:49] <gamingphantom> well if i search for hypixle right now it just says "connection timed out: no further information" when i search but if i click on multiplayer it just has a red line through the connection bars
#2348 [22:49] <Aarush> But I am trying
#2349 [22:49] <pie_flavor> Aarush: LOL.
#2350 [22:49] <Aarush> ...
#2351 [22:49] <pie_flavor> gamingphantom: Please go to speedtest.net and take the test.
#2352 [22:49] <gamingphantom> ok
#2353 [22:49] <pie_flavor> Aarush: Yes, there are other image sharing services. However, those would likely be blocked too.
#2354 [22:50] <pie_flavor> Aarush: However, I am insisting it's there. Perhaps you need to scroll down on the menu?
#2355 [22:51] <pie_flavor> Aarush: How about this - You can see Vsync, can you tell me what button is directly below it?
#2356 [22:51] <Aarush> OHHHHHHH!
#2357 [22:51] <Aarush> I SAW IT!
#2358 [22:51] <Aarush> THANK YOU!!
#2359 [22:51] <Aarush> but what next?
#2360 [22:51] <pie_flavor> Aarush: You're welcome. If you set that to "OFF", you will no longer crash.
#2361 [22:52] <Aarush> Wait, let me try it...
#2362 [22:53] <Aarush> it worked!
#2363 [22:53] <Aarush> But now my colors are all wrong
#2364 [22:53] <pie_flavor> Aarush: How do you mean?
#2365 [22:54] <Aarush> The pixels have lost their color.
#2366 [22:54] <Aarush> Please do not tell me I must live with that!
#2367 [22:54] <pie_flavor> Aarush: Bother, and you can't send me a screenshot..
#2368 [22:55] <Aarush> Lemme try..
#2369 [22:56] <pie_flavor> Aarush: If imgur.com is blocked, try imgsafe.com with the same procedure.
#2370 [22:57] <pie_flavor> Aarush: Press PrtSc, go to imgsafe.com, press Ctrl V, click Upload, right click the little image, click copy link address, and paste it in chat.
#2371 [22:58] <Aarush> it is saying that this website is for sale...
#2372 [22:58] <Aarush> Any other?
#2373 [22:58] <mattym> imgsafe.org
#2374 [22:58] <pie_flavor> Aarush: I'm sorry, imgsafe.org.
#2375 [22:59] <Aarush> and................................................ IT IS BLOCKED!!!
#2376 [22:59] <pie_flavor> wheeee
#2377 [22:59] <pie_flavor> Aarush: I'll bet Google Drive isn't blocked. Do you know how to use Google Drive?
#2378 [22:59] <mattym> Aarush, Can you further describe what you mean by lost the color
#2379 [23:00] <Aarush> It is all blocky(not like that)
#2380 [23:00] <Aarush> The color
#2381 [23:00] <pie_flavor> Aarush: Do you know how to use Google Drive?
#2382 [23:00] <Aarush> I forgot how to use google drive. Can you walk me through?
#2383 [23:00] * WxKAZUKIxW [WxKAZUKIxW@notlogged] has joined #minecrafthelp
#2384 [23:01] <pie_flavor> Aarush: Yes, it's a simple process. First, create the file. To do this, press PrtSc, open Paint, press Ctrl V, and save it to your desktop or something.
#2385 [23:01] <Aarush> Ok, next?
#2386 [23:01] <pie_flavor> Aarush: Then, go to drive.google.com. Click New, click File Upload, select the file, and it should upload to your Drive.
#2387 [23:02] <pie_flavor> Aarush: You'll probably need to sign in first if you're not already.
#2388 [23:02] <pie_flavor> Aarush: Finally, right click it in drive, and click Get Shareable Link. Copy and paste it in chat.
#2389 [23:04] * WxKAZUKIxW [WxKAZUKIxW@notlogged] has quit. (Client Quit)
#2390 [23:04] <Aarush> Here is the link-
#2391 [23:04] <Aarush> https://drive.google.com/open?id=0B1GYIAdUln3bNHlsM0RMbkdzbXM
#2392 [23:05] <pie_flavor> Aarush: Ah, that's the 3D mode. Go to Video Settings, and turn 3D Anaglyph off.
#2393 [23:05] <Chromaryu> (3d mode)
#2394 [23:05] <Aarush> Ok...
#2395 [23:05] <pie_flavor> Aarush: This would otherwise look really cool if you had red-blue 3d glasses.
#2396 [23:05] <Chromaryu> lol
#2397 [23:06] <Chromaryu> (pie_flavor: I know it is easy to make with Red and Blue Film)
#2398 [23:06] <Aarush> HA!
#2399 [23:06] <Aarush> YAAAAAAYYYYYYYYYYYYY!
#2400 [23:07] <Aarush> THANK YOU SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO MUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#2401 [23:07] <Aarush> I OWE YOU A MILLION!
#2402 [23:07] <pie_flavor> Aarush: Careful, you'll get kicked for spam.
#2403 [23:07] <Aarush> ...
#2404 [23:07] <pie_flavor> Aarush: No problem. Have fun!
#2405 [23:08] <Aarush> Bye!
#2406 [23:08] <pie_flavor> Aarush: Bye!
#2407 [23:09] <Chromaryu> (whoa)
#2408 [23:09] <pie_flavor> Chromaryu: what
#2409 [23:09] <Chromaryu> :P
#2410 [23:09] * Chromaryu runs away
#2410 [23:10] <Andrio> ('really cool' is pushing it a bit)
#2411 [23:10] <Chromaryu> lol
#2412 [23:10] <pie_flavor> Andrio: the more energetic you are, the less retarded the customers act.
#2413 [23:10] <Chromaryu> gg
#2414 [23:10] <Andrio> o
#2415 [23:11] * Aarush [Aarush@notlogged] has quit. (Ping timeout: 195 seconds)
#2416 [23:12] <pie_flavor> being energetic is how i was able to fix hc_ljr's problems
#2417 [23:12] <pie_flavor> if you can do that, you can do anything.
#2418 [23:12] * Little_teemo [Little_teemo@notlogged] has joined #minecrafthelp
#2419 [23:13] * Little_teemo [Little_teemo@notlogged] has quit. (Client Quit)
#2420 [23:15] <pie_flavor> 'when execute, text apple spill
#2421 [23:15] <pie_flavor> '
#2422 [23:15] <Chromaryu> wth.
#2423 [23:16] <pie_flavor> http://imgur.com/a/UlFLb
#2424 [23:19] <Andrio> (o_o)
#2425 [23:22] <Chromaryu> I know that happened
#2426 [23:23] <pie_flavor> .@
#2427 [23:24] <pie_flavor> o wrong channel
#2428 [23:26] * AwfulRat [AwfulRat@notlogged] has joined #minecrafthelp
#2429 [23:26] <AwfulRat> http://paste.ubuntu.com/23646454/
#2430 [23:26] <AwfulRat> Check that out i cannot run mc cause i need my drivers updated
#2431 [23:27] <mattym> AwfulRat, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2432 [23:27] <AwfulRat> Hmm
#2433 [23:27] <AwfulRat> I:
#2434 [23:27] <AwfulRat> color a
#2435 [23:27] <AwfulRat> xD
#2436 [23:27] <AwfulRat> .c
#2437 [23:29] <Chromaryu> ()
#2438 [23:29] <pie_flavor> []
#2439 [23:30] <Chromaryu> {}
#2440 [23:30] <pie_flavor> <>
#2441 [23:30] * Endruxx [Endruxx@notlogged] has joined #minecrafthelp
#2442 [23:31] <Endruxx> Need help!
#2443 [23:31] <Chromaryu> Endruxx, ask here
#2444 [23:31] <pie_flavor> Endruxx: How so?
#2445 [23:31] <Endruxx> I can´t enter to my minecraft account
#2446 [23:32] <pie_flavor> Endruxx: What happens when you try?
#2447 [23:32] * Zan [Zan@notlogged] has joined #minecrafthelp
#2448 [23:33] <Endruxx> I put my e-mail and my password and Minecraft says: Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked:
#2449 [23:33] <pie_flavor> ??> Endruxx tools/hjt
#2450 [23:33] <Absol> Endruxx: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2451 [23:33] <Absol> Endruxx: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2452 [23:35] <Endruxx> Ok, I will try this
#2453 [23:35] * AwfulRat [AwfulRat@notlogged] has quit. (Quit: Web client closed)
#2454 [23:35] <pie_flavor> Endruxx: This isn't a solution, it just generates a report.
#2455 [23:35] <Endruxx> And if I have mi account blocked, what I have to do?
#2456 [23:35] <pie_flavor> Endruxx: Your account isn't blocked.
#2457 [23:39] * Endruxx [Endruxx@notlogged] has quit. (Ping timeout: 195 seconds)
#2458 [23:43] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 198 seconds)
#2459 [23:44] <pie_flavor> guarantee he comes back saying 'it didn't work'
#2460 [23:44] <Chromaryu> lol
#2461 [23:51] * Efawttty [Efawttty@notlogged] has joined #minecrafthelp
#2462 [23:52] <Efawttty> Hello, I have not logged onto my minecraft account in a few years, I definelty bought the game, and I am pretty sure I migrated it as well. However, I know that my email is correct but i never rceive the email to reset the password so i just give up. Thought i would see some help if any actual minecraft tech support can help me out.?
#2463 [23:53] <pie_flavor> Efawttty: Hello! What is your email provider?
#2464 [23:53] <Efawttty> LOOOL i just read u cant help with account issues NEVERMIND XD
#2465 [23:53] <pie_flavor> Efawttty: Well, we can try.
#2466 [23:53] <Efawttty> Umm okay. Well I am with hotmail
#2467 [23:54] <pie_flavor> Efawttty: Hotmail, among many others, is known to have problems with Mojang system emails.
#2468 [23:54] <Efawttty> Ohh dam. Well what can i do? I dont want to buy another copy of the game
#2469 [23:54] <Efawttty> I have a legit account, and I want to play on tekit
#2470 [23:54] <pie_flavor> Efawttty: You can contact Mojang's account support at https://is.gd/email_mojang.
#2471 [23:55] <pie_flavor> Efawttty: You'll need your transaction ID, do you know how to find that?
#2472 [23:55] <Efawttty> yes i have that
#2473 [23:55] <Efawttty> from 2011
#2474 [23:55] <Efawttty> thankfully
#2475 [23:55] <Efawttty> so what I just put that in an email and sent it to them?
#2476 [23:55] <Efawttty> is there not any chat where i can talk to minecraft officials? who i can give my account details to\
#2477 [23:55] * super [super@notlogged] has joined #minecrafthelp
#2478 [23:55] <pie_flavor> Efawttty: Yeah. You go to the website I linked, you fill out the form, and they get back to you within a week.
#2479 [23:56] <pie_flavor> Efawttty: There's no actual chat, and the tech support I'm describing is only for account issues, and takes about a week to get a response from
#2480 [23:56] <Efawttty> within a week!? oh gossh thats long
#2481 [23:56] <pie_flavor> Efawttty: When it says email, put a different email, preferrably one that's hosted by Gmail. They're the best.
#2482 [23:56] <Efawttty> Hmm i guess i will just leave it for another couple of years
#2483 [23:56] <pie_flavor> Efawttty: Mojang will migrate the email over for you, and you won't ever have this problem again.
#2484 [23:56] <super> i bought this minecraft account a long time ago and i used my old email to get the minecraft account started i lost access to that email account a couple years ago and it wont let me switch my account over
#2485 [23:56] <Efawttty> Seems all too technical can i call them?
#2486 [23:57] <pie_flavor> Efawttty: There's no calling, there's no chat. You fill out a form, they take their sweet time, and they give you your account back.
#2487 [23:57] <pie_flavor> Efawttty: The form can be found here: https://is.gd/email_mojang/
#2488 [23:57] <pie_flavor> super: You'll need to in fact do the same thing I'm telling Efawttty about.
#2489 [23:57] <pie_flavor> super: Do you know how to find your transaction ID?
#2490 [23:58] <super> i dont
#2491 [23:58] <super> if its the card i bought to start my account i lost that ages ago
#2492 [23:58] <pie_flavor> super: I'm afraid you're out of luck then.
#2493 [23:58] <super> that sucks thanks anyway
#2494 [23:58] <mattym> super, Try recovering access to your email
#2495 [23:59] <super> theirs no way i can
#2496 [23:59] <super> that email is long gone
#2497 [23:59] * super [super@notlogged] has quit. (Client Quit)
#2498 [23:59] <Efawttty> well thank god i dont lose my emails