#1 [00:12] * edg3za [edg3za@notlogged] has joined #minecrafthelp
#2 [00:15] <Mr-Frog> Looks like my graphics card doesn't support minecraft 1.9+
#3 [00:15] <mattym> Mr-Frog, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#4 [00:15] <edg3za> I have the default minecraft client I can use (works on my PC) installing on my tablet (windows 10 tablet) - however it keeps crashing and none of the things to do to try fix it have worked. I want to replace my client by using the windows 10 addition (I got a key) but the windows store say its already been redeemed and cant find with what it was redeemed. Can there be help for what I missed that might be a simple thing for me to do to install the win
#5 [00:15] <Mr-Frog> hmm ill try
#6 [00:16] <mattym> ??> edg3za launcher/crash-log
#7 [00:16] <Absol> edg3za: We need to see your crash log, which appears after a crash.
#8 [00:16] <Absol> edg3za: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#9 [00:16] <edg3za> mattym: just give me a moment. need to boot the tablet
#10 [00:17] <mattym> edg3za, If you can join the chat from the tablet once its on, it will make it easier
#11 [00:17] <edg3za> will try
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#15 [00:21] <khyle> i cant join any server ,, when i joined , its says failed to verify the usernaem
#16 [00:21] <khyle> username
#17 [00:22] <mattym> khyle, Whats the exact message?
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#19 [00:23] <mattym> edg3za_tablet, Do you need the instructions again?
#20 [00:25] <edg3za> no Im keeping both screens open thanks. Just takes long to open minecraft to where it crashes
#21 [00:27] <edg3za> didnt help this be fast - its downloading an update
#22 [00:34] <edg3za_tablet> here http://paste.ubuntu.com/23652087/ it said for the first time theres a java crash.
#23 [00:35] <mattym> edg3za_tablet, Are you able to get to the main menu?
#24 [00:36] <edg3za> yes it only crashes when it loads a world, or it does load a world and when you walk it crashes, or when on a multiplayer server the same thing. graphics settings are what I could change to lowest
#25 [00:36] <mattym> edg3za_tablet, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#26 [00:37] <edg3za> trying that now - its slow when it crashes to let me open mc again
#27 [00:40] <edg3za> turned off vbo and 3d anaglyph since it just turned itself on. loading now
#28 [00:41] <edg3za> it loaded and hasnt crashed yet but need to fetch the keyboard to move around and check
#29 [00:44] <edg3za_tablet> alright thanks for the VBOs suggestion that is clearly literally what kept crashing it. If the other part of the question is a no thats fine: where can I used the windows store code I got which doesnt say where I used it or with what and says it has been used?
#30 [00:46] <mattym> edg3za_tablet, Best bet is to log into the store on any possible windows account you may have had active
#31 [00:46] <mattym> edg3za_tablet, Check if you have access to the game on them.
#32 [00:46] <mattym> edg3za_tablet, If you dont, there unfortunately isnt anything you can do.
#33 [00:54] <edg3za> well thanks. It hasnt been used on any of my 3 microsoft store accounts. I should contact microsoft store. Thanks for the help. Catch you next time
#34 [00:56] <edg3za> oh wow - my pc closed and reopened everything and now it shows its ownded :D thanks!
#35 [00:57] <mattym> edg3za, Excellent, enjoy!
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#38 [01:01] <Mr-Frog> Whoo vbos fixed it :D
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#41 [01:05] <maxjca> Hello
#42 [01:06] <maxjca> I really need help. Can anyone help me?
#43 [01:06] <maxjca> oops
#44 [01:06] <maxjca> didnt see the rule
#45 [01:06] <maxjca> well I accidently download mcleaks, and now i can not log into my minecraft account
#46 [01:06] * doomtwig [doomtwig@notlogged] has joined #minecrafthelp
#47 [01:06] <maxjca> it says
#48 [01:06] <maxjca> SunCertPathBuilderException
#49 [01:06] <maxjca> something about that
#50 [01:07] <maxjca> Does anyone know how to fix this?
#51 [01:07] <mattym> ??> maxjca info/mcleaks
#52 [01:07] <Absol> maxjca: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#53 [01:07] <Absol> maxjca: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#54 [01:07] <mattym> maxjca, To fix the hosts file yuou will need the following instructions
#55 [01:07] <mattym> ??> maxjca win/hosts/edit
#56 [01:07] <Absol> maxjca: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#57 [01:07] <Absol> maxjca: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#58 [01:07] <maxjca> I really really dont want to reset my pc this is not mine :(
#59 [01:07] <maxjca> I am on mac
#60 [01:07] <mattym> ??> maxjca mac/hosts/edit
#61 [01:07] <Absol> maxjca: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#62 [01:08] <Absol> maxjca: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
#63 [01:11] <doomtwig> Hi folks. I'm having a consistent error, crashing on gmae launch. Exception in thread "main" java.lang.UnsatisfiedLinkError [...]\lwjgl64.dll: Can't find dependent libraries. I have up-to-date java 8x64 on a Windows 10 PC. Lowering my anti-virus shields and white-listing both the Minecraft program folder and the .minecraft AppData folder are not solutions, nor are deleting those files or reinstalling either minecraft o
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#65 [01:11] <maxjca> alright I am in my hosts, what do I do from there.
#66 [01:12] <mattym> ??> doomtwig launcher/crash-log
#67 [01:12] <Absol> doomtwig: We need to see your crash log, which appears after a crash.
#68 [01:12] <Absol> doomtwig: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#69 [01:12] <mattym> maxjca, Delete any lines containing the word mojang in them.
#70 [01:12] <mattym> maxjca, Then save and close the file
#71 [01:13] <maxjca> wait it says I do not own it and I can not edit it. it wants to make a duplicate and only the duplicate will contain my changes.
#72 [01:13] <mattym> maxjca, You need to make sure you have both enabled and logged in as the root user
#73 [01:13] <mattym> maxjca, The instructions that were linked had info on how to do both
#74 [01:13] <doomtwig> Thanks for the clear instructions: http://paste.ubuntu.com/23652198/
#75 [01:14] <mattym> doomtwig, Thats all it shows?
#76 [01:14] <doomtwig> in the launcher window after the crash, yes
#77 [01:14] <mattym> doomtwig, Are the any other tabs in the launcher
#78 [01:15] <maxjca> it says to choose, edit, yet I don't see the word edit on the directory utility
#79 [01:15] <doomtwig> there are. Do you want the Launcher log?
#80 [01:16] <mattym> doomtwig, Yeah
#81 [01:16] <mattym> maxjca, I think your reading it wrong.
#82 [01:17] <maxjca> I do not understand it though?
#83 [01:17] <maxjca> look it says to do this
#84 [01:17] <maxjca> Choose Edit > Enable Root User, then enter the password that you want to use for the root user.
#85 [01:17] <maxjca> but I do not see edit?
#86 [01:17] <doomtwig> Is is safe to assume that what is relevant is everything after "Launching Game?" Everything before is just the launcher downloading some things...
#87 [01:18] <mattym> doomtwig, Get the full log via the paste site
#88 [01:18] <mattym> it can all be useful in determining an issue
#89 [01:18] <doomtwig> kk
#90 [01:19] <maxjca> mattym, what do I do from there? I do not see edit
#91 [01:19] <doomtwig> Here we are: http://paste.ubuntu.com/23652207/
#92 [01:20] <mattym> maxjca, In the director utility it says to click the lock icon then select the password and user info
#93 [01:20] <maxjca> oh my god I am so sorry It meant the top of the screen edit not in the window.
#94 [01:20] <maxjca> I am sorry :( didn't mean to waste your time :(
#95 [01:20] <mattym> doomtwig, Hmm
#96 [01:21] <mattym> ??> doomtwig win/dxdiag
#97 [01:21] <Absol> doomtwig: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#99 [01:23] <mattym> ??> maxjca mac/hosts/edit
#100 [01:23] <Absol> maxjca: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#101 [01:23] <Absol> maxjca: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
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#103 [01:24] <mattym> maxjca_, instructions again ^
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#105 [01:24] <Sea213> Hello
#106 [01:24] <mattym> Sea213, hello
#107 [01:25] <doomtwig> the dxdiag: http://paste.ubuntu.com/23652224/
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#109 [01:26] <mattym> doomtwig, Ok lets try a driver update, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/111036/en-us
#110 [01:26] <mattym> doomtwig, After its finished you will need to restart the computer, then check the game again.
#111 [01:26] <Sea213> I'm stuck in a block on play.dancraft.net skyblock. I tried getting out for 4 months now and no luck
#112 [01:27] * maxjca [maxjca@notlogged] has joined #minecrafthelp
#113 [01:27] <mattym> Sea213, Contact their staff.
#114 [01:27] <maxjca> @absol, what was the sudo command you gave me? I am now logged in as root
#115 [01:27] <mattym> ??> maxjca mac/hosts/edit
#116 [01:27] <Absol> maxjca: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#117 [01:27] <Absol> maxjca: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
#118 [01:27] <maxjca> Thank you
#119 [01:27] <Sea213> There staff does not answer. Messaged dan on twitter in November 10 no response from anyone
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#121 [01:28] <mattym> Sea213, Nothing anyone here can do about it.
#122 [01:28] <Sea213> K thanks.
#123 [01:29] <maxjca> mattym, after I deleted every line with the word mojang in it, saved the file, I can then log into my normal account and it should be fixed yes?
#124 [01:29] <Sea213> Helped a lot xd
#125 [01:29] <mattym> maxjca, Should be yes.
#126 [01:29] <maxjca> Thank you so much :D
#127 [01:30] <maxjca> I am so so sorry that I was bad and tried to use mcleaks :( I was banned on a server for briefing but it was really my older brother :(
#128 [01:30] <maxjca> griefing*
#129 [01:30] <maxjca> Thanks again
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#131 [01:31] <doomtwig> MY PC is currently experiencing a great deal of internet usage. It is likely that this driver download will take me some time (30m, projected).
#132 [01:31] <mattym> doomtwig, Ok
#133 [01:31] <mattym> doomtwig, You may want to copy the following down
#134 [01:32] <doomtwig> k
#135 [01:32] <mattym> ??> doomtwig win/reinst
#136 [01:32] <Absol> doomtwig: You may need to reinstall the locally installed files that Minecraft puts into place.
#137 [01:32] <Absol> doomtwig: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#139 [01:32] <mattym> doomtwig, After the restart if you still have issues, try the instructions from Absol
#140 [01:33] <maxjca> Um, hi again. It didn't give me the same error, but when I logged in it says invalid credentials. I no longer have access to the email that account is logged into, what do I do??
#141 [01:33] <doomtwig> Ok, yeah: I've done that one before (will do it agin, obviously).
#142 [01:33] <mattym> doomtwig, Yeah give it a try after the driver update if it doesnt work directly after restarting the PC.
#143 [01:34] <maxjca> mattym?
#144 [01:34] <maxjca> I no longer have access to that email, what do I do?
#145 [01:34] <mattym> maxjca, What do you mean?
#146 [01:35] <maxjca> Well it says invalid credentials, but I do not have access to the change password email that the account is linked to. What do I do?
#147 [01:35] <mattym> maxjca, You probably got locked out
#148 [01:35] <mattym> maxjca, Wait 3 hours without trying to log in
#149 [01:35] <mattym> maxjca, Then try again after that
#150 [01:36] <maxjca> Why would I have gotten locked out? oh.
#151 [01:36] <maxjca> Nevermind.
#152 [01:36] <mattym> maxjca, Failed attempts to login
#153 [01:36] <maxjca> Ok, if that doesn't work?
#154 [01:36] <mattym> maxjca, If that doesnt work you will need to recover the account.
#155 [01:37] <maxjca> yes but I do not have access to the recovery email the account is linked to any more. So what should I do? Is there a way to change the email?
#156 [01:37] <mattym> ??> maxjca account/send-email
#157 [01:37] <Absol> maxjca: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#158 [01:37] <Absol> maxjca: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#159 [01:39] <maxjca> Alright thank you, though how may I found my transaction ID?
#160 [01:39] <mattym> ??> maxjca account/trans-id
#161 [01:39] <Absol> maxjca: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#162 [01:40] <maxjca> As I said, I will not be able to look for the transaction ID I was sent, I do not have access to that email anymore.
#163 [01:40] <maxjca> What should I do?
#164 [01:40] <mattym> maxjca, That link has other ways to get it
#165 [01:41] <mattym> maxjca, If you cant recover it, then there is nothing you can do.
#166 [01:42] <maxjca> Okay :(
#167 [01:42] <maxjca> I hope that the first thing you said was true, because I will not be able to get my password changed.
#168 [01:42] <maxjca> Thanks :(
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#187 [02:46] <Coffe> I accidentally changed the Excutable text on the profile editor and now my minecraft won't launch is there a way i can fix this issue?
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#189 [02:48] <Coffe> What do i put back into the text box
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#217 [03:05] <LukeIgnis> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000698e2b80, pid=8548, tid=19032 help
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#220 [03:18] <Zyf_B_Gone> .
#221 [03:20] <Beaneater> Hello all. I have recently started getting the "failed to create a child event loop" error when launching Minecraft (1.11 using launcher 1.6.70). I have done two scans for malware (AVG + Malwarebytes) and found nothing interesting. I do not have Windows Firewall activated. I temporarily killed all AVG processes and that didn't help either. Any help would be appreciated!
#222 [03:20] <Andrio> ??> Beaneater AV/AVG
#223 [03:20] <Absol> Beaneater: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#224 [03:20] <Absol> Beaneater: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#225 [03:21] <Andrio> You might need to remove AVG
#226 [03:38] <Beaneater> Thanks for the responses. AVG, including LinkScanner, is currently turned off and I still have the same error. I've been using this machine (with AVG activated) for Minecraft for a good while now, and the error message has only started popping up within the last 3 days or so.
#227 [03:41] * Zyferus is now known as Zyf_B_Gone
#228 [03:42] <Beaneater> Is there any fundamental difference between disactivating AVG and uninstalling it? I would prefer not to uninstall it since I am on a metered internet connection and don't want to burn all my MBs reinstalling/updating AVG.
#229 [03:50] <rymate1234> any way of viewing the fps in the windows 10 UWP edition of minecraft?
#230 [03:57] * Zyf_B_Gone is now known as Zyferus
#231 [04:04] <Beaneater> Andrio, I don't know what "??> Beaneater AV/AVG" means. Could you restate that?
#232 [04:04] <Beaneater> Absol, I don't know how to "see ?? av/avast
#233 [04:05] <Beaneater> Sorry, accidentally hit return key. Absol, I don't know how to "see ?? av/avast" as you mentioned. Yes, I'm a noob.
#234 [04:09] <rymate1234> ??> Beaneater av/avast
#235 [04:09] <rymate1234> ??> Beaneater av/avast
#236 [04:09] <Absol> Beaneater: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#237 [04:09] <rymate1234> basically it's a link to an alternative antivirus that doesn't interfere with minecraft like AVG does iirc
#238 [04:09] <rymate1234> basically it's a link to an alternative antivirus that doesn't interfere with minecraft like AVG does iirc
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#240 [04:15] <Beaneater> OK, thanks all. However, I am still having this issue even though I have disactivated all AVG components. In my non-computer-nerd, brain, that means AVG is not the problem. Am I wrong about that?
#241 [04:16] <Lutzee> AVG believes its smarter than users and doesn't really disable everything
#242 [04:17] <Lutzee> Even when it says it does it still messes with stuff
#243 [04:17] <Beaneater> Ah. I love it when programs think they're smarter than me!
#244 [04:17] <Beaneater> So I need to uninstall AVG and see if that helps, right?
#245 [04:18] <Lutzee> Yes
#246 [04:18] <Beaneater> [Groan.]
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#250 [04:20] <Beaneater> I will try that. Thanks, all.
#251 [04:21] <Beaneater> /topic #MinecraftHelp
#252 [04:22] <Beaneater> Well, that worked...
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#267 [07:35] <Pizzafuglen> so my account doesnt work
#268 [07:35] <Pizzafuglen> ive tried everything
#269 [07:35] <Pizzafuglen> ive reset my password and all
#270 [07:36] <Pizzafuglen> but it just keeps giving me a weird error
#271 [07:36] <thgilfodrol> what's the error that comes up when you try?
#272 [07:37] <Pizzafuglen> two sec ill just check
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#274 [07:37] <Pizzafuglen> oh..
#275 [07:38] <Pizzafuglen> well i think it sorted itself out ^^
#276 [07:47] * Maxi [Maxi@notlogged] has joined #minecrafthelp
#277 [07:47] <Maxi> hallo
#278 [07:47] <Maxi> i cant install minecraft
#279 [07:47] <Maxi> i cant install minecraft
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#283 [07:53] <Sxvaaze_Turtle> http://paste.ubuntu.com/23653457/ some1 help me
#284 [07:54] <thgilfodrol> Sxvaaze_Turtle: restart your computer
#285 [07:54] <Sxvaaze_Turtle> Im getting a crash uppon minecraft i tried everything do you think a restart will fix it/
#286 [07:55] <Sxvaaze_Turtle> or will it be a waste of time
#287 [07:55] <thgilfodrol> it's a troubleshooting step
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#290 [07:56] <Sxvaaze_Turtle> So i should restart and then see if its fixed?
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#294 [07:59] <Sxvaaze_Turtle> So just a last question should I try restarting it rn? or nothing will change
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#296 [08:00] <Sxvaaze_Turtle> @thgilfodrol...
#297 [08:00] <Sxvaaze_Turtle> Should i restart or not
#298 [08:01] * Spiry [Spiry@notlogged] has joined #minecrafthelp
#299 [08:01] <Spiry> tem algum br ae para me ajudar?
#300 [08:01] <Sxvaaze_Turtle> Is any1 here not afkk.
#301 [08:02] <Spiry> help error "Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"
#302 [08:02] <Spiry> help error "Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"
#303 [08:02] * Sxvaaze_Turtle [Sxvaaze_Turtle@notlogged] has left #minecrafthelp
#304 [08:04] <thgilfodrol> Spiry: Spiry shouldn't cause an error
#305 [08:05] * Sxvaaze_Turtle_ [Sxvaaze_Turtle_@notlogged] has joined #minecrafthelp
#306 [08:05] <Sxvaaze_Turtle_> IS ANY1 HERE NOT AFK.
#307 [08:05] <thgilfodrol> Sxvaaze_Turtle_: please don't type in caps
#308 [08:05] <Sxvaaze_Turtle_> I restarted my pc nothing happened.
#309 [08:05] <Sxvaaze_Turtle_> I have the DX file
#310 [08:06] <thgilfodrol> can you generate a new dxdiag
#311 [08:06] <Sxvaaze_Turtle_> It will be the same as last.
#312 [08:06] <Sxvaaze_Turtle_> the errors are the same
#313 [08:06] <thgilfodrol> just generate a new dxdiag
#314 [08:06] <Sxvaaze_Turtle_> ok.
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#316 [08:09] <Sxvaaze_Turtle_> http://hastebin.com/umomicacom.tex her
#317 [08:09] <Sxvaaze_Turtle_> here*
#318 [08:11] <thgilfodrol> download and install the driver at http://www.nvidia.com/download/driverResults.aspx/110260/en-us
#319 [08:12] <Sxvaaze_Turtle_> k let me try
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#324 [08:18] <khaziggs010> i need help
#325 [08:19] <khaziggs010> totally
#326 [08:19] <khaziggs010> need a help
#327 [08:19] <jrbennyboy11> Hello. I just recently recovered my account which had been compromised. The instructions told me to go to the minecraft site, do a forgot password on my old email which had been compromised, then follow the link to sent to my email to reset my password. I followed the steps and changed my password successfully. I then went to log into that account and it is telling me "Error: Unknown e-mail or password". I tried retrying these steps again and di
#328 [08:19] <thgilfodrol> ??> khaziggs010 ask
#329 [08:19] <Absol> khaziggs010: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#330 [08:19] <Absol> khaziggs010: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#331 [08:20] <khaziggs010> my minecraft crash
#332 [08:20] <khaziggs010> i need a solution
#333 [08:20] <thgilfodrol> ??> khaziggs010 launcher/crash-log
#334 [08:20] <Absol> khaziggs010: We need to see your crash log, which appears after a crash.
#335 [08:20] <jrbennyboy11> I then went to migrate account since it was an old account and it says it was already migrated
#336 [08:20] <Absol> khaziggs010: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#337 [08:20] <khaziggs010> ---- Minecraft Crash Report ---- // My bad. Time: 12/19/16 10:01 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.
#338 [08:20] <thgilfodrol> khaziggs010: please follow the instructions
#339 [08:21] <khaziggs010> http://paste.ubuntu.com/23653572/
#340 [08:21] <thgilfodrol> jrbennyboy11: to confirm, are you getting password reset emails right now
#341 [08:21] <thgilfodrol> ??> khaziggs010 win/dxdiag
#342 [08:21] <Absol> khaziggs010: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#344 [08:22] <jrbennyboy11> @thgilfodrol - Yes, both times I requested a password reset, I got an email almost immediately following with a link to reset my password - which I followed and entered a new password
#345 [08:22] * deividaslord [deividaslord@notlogged] has joined #minecrafthelp
#346 [08:22] <khaziggs010> so you need my dxdiag?
#347 [08:22] <thgilfodrol> khaziggs010: yes
#348 [08:22] <thgilfodrol> jrbennyboy11: might just be getting throttled
#349 [08:23] <thgilfodrol> ??> jrbennyboy11 login/throttle
#350 [08:23] <Absol> jrbennyboy11: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#351 [08:23] <Absol> jrbennyboy11: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#352 [08:23] <deividaslord> is someone here has time to read my crashlog i found be happy :) http://pastebin.com/insMRUwu
#353 [08:23] <jrbennyboy11> Absol: Ok, thank you
#354 [08:23] <khaziggs010> http://paste.ubuntu.com/23653582/
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#357 [08:23] <thgilfodrol> deividaslord: one moment
#358 [08:23] <deividaslord> ty
#359 [08:23] <khaziggs010> this right?
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#362 [08:24] <thgilfodrol> ??> deividaslord mods
#363 [08:24] <Absol> deividaslord: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#364 [08:24] <Absol> deividaslord: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#365 [08:24] <deividaslord> yes
#366 [08:24] <deividaslord> its modded
#367 [08:24] <thgilfodrol> deividaslord: unless it also happens on a vanilla install, you should go to a modded minecraft help channel
#368 [08:25] <asher> hey have u guys had a problem installing minecraft onto windows 10?
#369 [08:25] <deividaslord> where do i find modded minecraft help channel ?
#370 [08:25] <deividaslord> last question then :D
#371 [08:25] <thgilfodrol> deividaslord: type "/join #ftb" in the chat and give them the crash log
#372 [08:26] <khaziggs010> what should i do now?
#373 [08:26] <thgilfodrol> khaziggs010: link your paste here
#374 [08:26] <khaziggs010> http://paste.ubuntu.com/23653582/
#375 [08:26] <khaziggs010> this?
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#377 [08:27] <thgilfodrol> khaziggs010: unfortunately, your graphics processor is unsupported by Windows 10
#378 [08:27] <khaziggs010> ya i regret to upgrade to win10
#379 [08:27] <thgilfodrol> khaziggs010: to be able to play minecraft, you should downgrade your windows to windows 7, or upgrade your cpu
#380 [08:28] <khaziggs010> but i cant change back to win7
#381 [08:28] <Sxvaaze_Turtle_> My mc worked on windows 10
#382 [08:28] <Sxvaaze_Turtle_> but out of nowhere it stoped working rn.
#383 [08:28] <thgilfodrol> Sxvaaze_Turtle_: have you installed the driver?
#384 [08:28] <Sxvaaze_Turtle_> Im doing the task rn
#385 [08:28] <Sxvaaze_Turtle_> The .exe one
#386 [08:28] <khaziggs010> can help me to downgrade to win7?
#387 [08:29] <Sxvaaze_Turtle_> its 82%
#388 [08:30] <thgilfodrol> khaziggs010: look for a sticker on the bottom of your laptop- it should have a product key for the original windows edition that came with it _(DO NOT type it here)_
#389 [08:31] <khaziggs010> i saw 2 sticker
#390 [08:31] <thgilfodrol> khaziggs010: then, download the windows 7 install media tool at https://www.microsoft.com/en-ca/software-download/windows7
#391 [08:31] <khaziggs010> 1 sticker is s/n and sdid
#392 [08:31] <thgilfodrol> khaziggs010: from there, back up necessary files on your computer, and install windows 7 onto the computer as per the guide from there on
#393 [08:32] <thgilfodrol> khaziggs010: it should formatted as: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
#394 [08:33] <Sxvaaze_Turtle_> Its deleting the previous edition i had since 2009 when i got my g105
#395 [08:33] <Sxvaaze_Turtle_> I think im ending then what should i do?
#396 [08:33] <thgilfodrol> Sxvaaze_Turtle_: when it finishes, it should prompt you to restart the computer
#397 [08:33] <Sxvaaze_Turtle_> k
#398 [08:33] <khaziggs010> nope
#399 [08:33] <thgilfodrol> Sxvaaze_Turtle_: if it doesn't, restart anyway
#400 [08:33] <khaziggs010> dont have any product key
#401 [08:34] <Sxvaaze_Turtle_> KhaZiggs010 did u upgrade to wi10 from the free trial or did u buy it?
#402 [08:34] <Sxvaaze_Turtle_> free upgrade*
#403 [08:34] <khaziggs010> free trial
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#405 [08:34] <Sxvaaze_Turtle_> Idont know then ;p
#406 [08:34] <Sxvaaze_Turtle_> I think u should just fully remove the windows 10
#407 [08:34] <Sxvaaze_Turtle_> Im not sure how tho.
#408 [08:34] <khaziggs010> system call me upgrade then i just upgrade then i regret
#409 [08:34] <Sxvaaze_Turtle_> I didint regret.
#410 [08:35] <Sxvaaze_Turtle_> but I got this bug rn
#411 [08:35] <thgilfodrol> khaziggs010: if your computer originally came with windows 7, it should look something like this: http://thgil.ganks.me/MaO77otS.jpg
#412 [08:35] * rens501 [rens501@notlogged] has quit. (Client Quit)
#413 [08:36] <khaziggs010> dont have the sticker
#414 [08:36] <Andrio> Apparently there's this new thing whereby I finally found a horse, dismount it and it becomes invisible. I wonder if my Forge mods could cause that...
#415 [08:37] <khaziggs010> maybe my win7 is installed by cd
#416 [08:37] <khaziggs010> but my cd lost
#417 [08:38] <thgilfodrol> khaziggs010: your computer should still have the product key sticker on it
#418 [08:38] <thgilfodrol> khaziggs010: though I think it's still possible to find the product key from the control panel
#419 [08:38] <Sxvaaze_Turtle_> Khaziggs010 try going
#420 [08:38] <Sxvaaze_Turtle_> on your C: memory disc
#421 [08:38] <Sxvaaze_Turtle_> http://prntscr.com/dlbizw
#422 [08:38] <Sxvaaze_Turtle_> go there
#423 [08:38] <Sxvaaze_Turtle_> and click the previous versions
#424 [08:38] <Sxvaaze_Turtle_> there may be a w7 there.
#425 [08:38] <Sxvaaze_Turtle_> who knows
#426 [08:40] <Sxvaaze_Turtle_> Ok im restarting my pc brb
#427 [08:42] <khaziggs010> ya have a product key
#428 [08:42] <khaziggs010> but
#429 [08:42] <khaziggs010> i think it's win10 product key
#430 [08:43] <khaziggs010> it's XXXXX-XXXXX-XXXXX-XXXXX
#431 [08:44] <thgilfodrol> it should say what windows version the key is for
#432 [08:44] * Sxvaaze_Turtle_ [Sxvaaze_Turtle_@notlogged] has quit. (Ping timeout: 195 seconds)
#433 [08:45] <khaziggs010> dint say anything
#434 [08:47] <khaziggs010> it's said my window edition was window10 pro
#435 [08:47] <thgilfodrol> when did you buy the computer?
#436 [08:47] <khaziggs010> forget :p
#437 [08:47] <khaziggs010> i just remember
#438 [08:48] <khaziggs010> since i was 7years old
#439 [08:48] <khaziggs010> it's already there
#440 [08:48] <thgilfodrol> hmm, might be vista
#441 [08:48] <khaziggs010> acer
#442 [08:48] <khaziggs010> intel
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#445 [08:48] <thgilfodrol> yeah, at that point you might just be better off upghrading to a computer with newer hardware
#446 [08:48] <Sxvaaze_Turtle> Ok i restarted what should I do now?
#447 [08:48] <thgilfodrol> Sxvaaze_Turtle: try minecraft again
#448 [08:49] <Sxvaaze_Turtle> Discord is in the way ;-; rip
#449 [08:49] <Sxvaaze_Turtle> have to wait for it to open
#450 [08:50] <khaziggs010> means i cant downgrade to window 7 again?
#451 [08:51] <khaziggs010> wait
#452 [08:51] <khaziggs010> can you teach me how to factory reset?
#453 [08:51] <thgilfodrol> khaziggs010: you wouldn't be able to downgrade to 7 if the computer came with vista
#454 [08:51] <thgilfodrol> khaziggs010: given the age of the computer (seems like at least 8 years) it may be best to just leave it on windows 10 and get a new computer
#455 [08:51] <Sxvaaze_Turtle> Mine came with vista Changed it to 7 then to 8 then to 8.1 then to 10
#456 [08:51] <Sxvaaze_Turtle> xD
#457 [08:52] <khaziggs010> how to factory reset my laptop
#458 [08:52] <thgilfodrol> yeah, in your case nvidia still has drivers for your graphics processor though @ Sxvaaze_Turtle
#459 [08:53] <thgilfodrol> khaziggs010: you'd probably need your drivers cd for that @ khaziggs010
#460 [08:54] <khaziggs010> i remember i have a cd for download window7
#461 [08:54] <khaziggs010> but totally forgot where i place it
#462 [08:57] <Sxvaaze_Turtle> thgilfodrol i fixed it ty :)
#463 [08:57] <Sxvaaze_Turtle> But i seem to be lagging more now.
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#466 [08:58] <thgilfodrol> Sxvaaze_Turtle: could try reducing view distance, setting graphics to fast, etc
#467 [08:59] <Sxvaaze_Turtle> I did it I was standrat 60 fps now 40 ;/
#468 [09:05] * Chowder [Chowder@notlogged] has joined #minecrafthelp
#469 [09:06] <Chowder> Hello! My daughter is able to connect and play Minecraft on my main PC but when I try to log into it on her laptop it keeps crashing? I've updated Java and it still crashes, I've also tried putting more memory towards it and it still crashes. I'm not sure what the next steps should be?
#470 [09:08] <thgilfodrol> ??> Chowder launcher/crash-log
#471 [09:08] <Absol> Chowder: We need to see your crash log, which appears after a crash.
#472 [09:08] <Absol> Chowder: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#473 [09:08] <Chowder> Okay!, I'll be right back to show the logs!
#474 [09:09] * Beaneater [Beaneater@notlogged] has joined #minecrafthelp
#475 [09:10] <Chowder> Here is the link of the crash logs http://paste.ubuntu.com/23653734/
#476 [09:11] * Furasta [Furasta@notlogged] has joined #minecrafthelp
#477 [09:11] <thgilfodrol> Chowder: launch the game again, but don't enter a world or server
#478 [09:12] * Furasta [Furasta@notlogged] has quit. (Client Quit)
#479 [09:12] <thgilfodrol> Chowder: go to Options, then Video Settings- what is Use VBOs set to?
#480 [09:12] <Beaneater> Hello all. I posted about 6 hours ago mentioning that I had the infamous "failed to create a child event loop" error (this is Minecraft 1.11, launcher 1.6.70, running on Windows 8.1). The general consensus was that my AVG antivirus was probably at fault. I finally got around to uninstalling AVG... and I still have the same error message. Does anyone have any other clever ideas?
#481 [09:13] <Chowder> VBOs is on thegilfodrol
#482 [09:13] <thgilfodrol> Chowder: can you try turning it off, and see if it still crashes?
#483 [09:13] <thgilfodrol> ??> Beaneater tools/hjt
#484 [09:13] <Absol> Beaneater: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#485 [09:13] <Absol> Beaneater: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#486 [09:14] <Chowder> Sure, I'll see! Report back shortly
#487 [09:14] <Beaneater> Roger that, Absol. Back in a minute...
#488 [09:16] <Chowder> Well hot dog. It's up and running so far. I really appreciate the help! Hope that's the last you hear from me, Happy Holidays!
#489 [09:16] <thgilfodrol> Chowder: happy holidays to you too
#490 [09:18] <Beaneater> I don't know how to post a clickable link. I may have mentioned that I'm a noob. The address is http://paste.ubuntu.com/23653768/.
#491 [09:18] <Beaneater> Oh hey look, it linkified it automagically!
#492 [09:18] <thgilfodrol> all good, I don't use a mouse anyway
#493 [09:19] <thgilfodrol> ??> Beaneater win/covenant-eyes
#494 [09:19] <Absol> Beaneater: If you are using the Covenant Eyes software. Log into your Covenant Eyes account here: https://covenanteyes.com/myaccount/login/ and go to the Downloads section, make sure you download and use version 7.2.0 or newer.
#495 [09:19] <Absol> Beaneater: If you have a much older version of Covenant Eyes(4.5.3 or older), uninstall Covenant Eyes and then install it again with the most recent version.
#496 [09:20] <Beaneater> I've got Covenant Eyes 7.2.22.
#497 [09:20] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#498 [09:21] <Beaneater> I uninstalled and reinstalled CE today because I know it can mess things up.
#499 [09:24] <thgilfodrol> hmm
#500 [09:24] <thgilfodrol> can you try installing the game?
#501 [09:24] <thgilfodrol> ??> Beaneater win/reinst
#502 [09:24] <Absol> Beaneater: You may need to reinstall the locally installed files that Minecraft puts into place.
#503 [09:24] <Absol> Beaneater: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#504 [09:27] <Beaneater> Argh. That means going somewhere that I can get unmetered net access. That will take an hour or so.
#505 [09:28] <Beaneater> I have other freaky stuff going on with my computer, too. Is it worth my telling you about that, not so that you can be my general-service IT guy :) , but in order to maybe get a handle on what's up with my Minecraft?
#506 [09:28] <thgilfodrol> sure, if you want
#507 [09:29] * TelevisonHd [TelevisonHd@notlogged] has joined #minecrafthelp
#508 [09:29] <thgilfodrol> by the way, did you restart after uninstalling avg?
#509 [09:29] * TelevisonHd [TelevisonHd@notlogged] has quit. (Client Quit)
#510 [09:30] <Beaneater> Yeah... uh... I think so. Agh. I should probably do that too, to make sure.
#511 [09:32] * Adrijan07 [Adrijan07@notlogged] has joined #minecrafthelp
#512 [09:32] <Beaneater> First, though, I can no longer send or receive email using Thunderbird (it just sort of hangs when receiving, and when sending I get some sort of "cannot get password" error). Also, my usual browser (Comodo IceDragon) can no longer access https: sites. I get some sort of missing certificate error. But Chrome and Firefox will view https: sites fine. It's weird. I have used all of these programs on this very machine for months with n issues...
#513 [09:32] <Beaneater> no issues, that is.
#514 [09:32] * Adrijan07 [Adrijan07@notlogged] has quit. (Client Quit)
#515 [09:32] <thgilfodrol> when did this issue start happening?
#516 [09:34] <Beaneater> The latest email in my inbox is from Thursday evening. So I haven't gotten email since then, I guess. I didn't notice the Minecraft issue until last noght when my son couldn't get MC to launch.
#517 [09:36] <thgilfodrol> do you know if any software was installed, or any system changes were made?
#518 [09:37] <Beaneater> Since then? I don't think so.
#519 [09:37] <Beaneater> And I had clean AVG and Malwarebytes scans this morning.
#520 [09:38] * Sxvaaze_Turtle [Sxvaaze_Turtle@notlogged] has quit. (Ping timeout: 195 seconds)
#521 [09:41] <Beaneater> Lemme restart my machine real quick and get back with you.
#522 [09:41] <thgilfodrol> alright
#523 [09:44] * Beaneater [Beaneater@notlogged] has joined #minecrafthelp
#524 [09:45] <Beaneater> Nope, that didn't work either.
#525 [09:46] <thgilfodrol> hmm, not sure what else could be causing it
#526 [09:47] <GreyVulpine> Got a hjt report?
#527 [09:48] <Beaneater> I'm back to suspecting Covenant Eyes. Now that I think about it, I was unable to uninstall it today. I tried, but Control Panel told me it had already been uninstalled. which is weird, because it is definitely installed.
#528 [09:48] <thgilfodrol> GV: here it is http://paste.ubuntu.com/23653768/
#529 [09:49] * _ContentDeleted [_ContentDeleted@notlogged] has joined #minecrafthelp
#530 [09:49] <GreyVulpine> Going to have to agree on Covenant Eyes.
#531 [09:50] * lazar [lazar@notlogged] has joined #minecrafthelp
#532 [09:50] <Beaneater> That's flattering!
#533 [09:50] * lazar [lazar@notlogged] has quit. (Client Quit)
#534 [09:51] <_ContentDeleted> Hi! I have an issue on trying to migrate Mincraft accounts, I seem to have issues on it due to me not being able to provide a(n) email that was linked to it since the start. :/
#535 [09:51] <thgilfodrol> _ContentDeleted: is the email no longer accessible?
#536 [09:52] <_ContentDeleted> Sadly it is not.
#537 [09:52] * Pear [Pear@notlogged] has joined #minecrafthelp
#538 [09:52] <Beaneater> OK, thanks much, thgilfodrol and GV. I'll contact Cov Eyes tech support. Hopefully that will sort me out. If not...
#539 [09:52] * laki [laki@notlogged] has joined #minecrafthelp
#540 [09:53] <thgilfodrol> ??> _ContentDeleted account/send-email
#541 [09:53] <Beaneater> All the best to both of you this fine December evening (well, it's evening where I am, anyway...).
#542 [09:53] <Absol> _ContentDeleted: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#543 [09:53] <Absol> _ContentDeleted: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#544 [09:53] <thgilfodrol> ??> _ContentDeleted account/trans-id
#545 [09:53] <Absol> _ContentDeleted: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#546 [09:53] <thgilfodrol> Beaneater: you too, hope you manage to sort it out
#547 [09:53] <_ContentDeleted> Ok, Thanks!
#548 [09:53] * Beaneater [Beaneater@notlogged] has quit. (Quit: Web client closed)
#549 [09:59] * eran [eran@notlogged] has joined #minecrafthelp
#550 [09:59] <eran> i need help
#551 [09:59] <thgilfodrol> eran: what do you need ehlp with?
#552 [10:01] <eran> ok so i can log in to mojang site normally but when i try to log in with the same email and password to the minecraft site it says that it is inncorrect and i cant log in
#553 [10:01] <eran> why is it
#554 [10:01] <eran> it wasnt like this before
#555 [10:01] <thgilfodrol> ??> eran tools/hjt
#556 [10:01] <Absol> eran: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#557 [10:01] <Absol> eran: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#558 [10:01] <eran> what ???
#559 [10:02] * KraTosPvP_12 [KraTosPvP_12@notlogged] has joined #minecrafthelp
#560 [10:02] <eran> is this neccecery
#561 [10:02] * laki [laki@notlogged] has quit. (Quit: Web client closed)
#562 [10:02] <thgilfodrol> eran: yes
#563 [10:02] <KraTosPvP_12> hellp
#564 [10:02] <thgilfodrol> KraTosPvP_12: what do you need help with?
#565 [10:03] * laki [laki@notlogged] has joined #minecrafthelp
#566 [10:03] <KraTosPvP_12> e...
#567 [10:03] <laki> jhjkhuhjkukuhu
#568 [10:03] <KraTosPvP_12> i am italian
#569 [10:03] <KraTosPvP_12> sono italianoh
#570 [10:03] <thgilfodrol> ??> KraTosPvP_12 lang/it
#571 [10:03] <Absol> KraTosPvP_12: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#572 [10:04] <KraTosPvP_12> ah ok
#573 [10:04] * GamerShow1703 [GamerShow1703@notlogged] has joined #minecrafthelp
#574 [10:04] <KraTosPvP_12> by by
#575 [10:04] * KraTosPvP_12 [KraTosPvP_12@notlogged] has quit. (Client Quit)
#576 [10:04] <GamerShow1703> Oi como faço para comprar o minecraft original
#577 [10:04] <eran> http://paste.ubuntu.com/23653948/
#578 [10:05] * laki [laki@notlogged] has quit. (Client Quit)
#579 [10:05] <thgilfodrol> ??> GamerShow1703 lang/es
#580 [10:05] <Absol> GamerShow1703: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#581 [10:06] <thgilfodrol> eran: have you tried changing your password?
#582 [10:06] * appha [appha@notlogged] has joined #minecrafthelp
#583 [10:06] <eran> yes
#584 [10:06] * appha [appha@notlogged] has quit. (Client Quit)
#585 [10:07] <thgilfodrol> eran: do you get the emails?
#586 [10:07] <eran> what email
#587 [10:07] <thgilfodrol> eran: to reset your password
#588 [10:08] <eran> yes and i reset it
#589 [10:08] <eran> the problem is i can connect to mojang but no minecraft
#590 [10:08] * ryanbooby11 [ryanbooby11@notlogged] has joined #minecrafthelp
#591 [10:08] <ryanbooby11> hey
#592 [10:09] <thgilfodrol> ryanbooby11, hi
#593 [10:09] * Bilal05051 [Bilal05051@notlogged] has joined #minecrafthelp
#594 [10:09] <thgilfodrol> eran: have you tried signing out of your launcher and signing in again?
#595 [10:09] <ryanbooby11> ive havent been on mincraft in like 6 months , i come back and its saying i have to buy minecraft again ?
#596 [10:09] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#597 [10:10] <thgilfodrol> ryanbooby11: at the mojang website, after signing in, what does it say under My Games?
#598 [10:11] <eran> never mind im fine thanks love u
#599 [10:11] <thgilfodrol> eran: okay, have fun
#600 [10:12] <Bilal05051> Hey I'm Bilal05051 I hacked with this account I have proof. Can you help me Tip: So I use translate goes from slow
#601 [10:12] * eran [eran@notlogged] has quit. (Quit: Web client closed)
#602 [10:12] <thgilfodrol> ??> Bilal05051 account/hacked
#603 [10:12] <Absol> Bilal05051: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#604 [10:12] <Absol> Bilal05051: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#605 [10:12] <ryanbooby11> i cant log into mojang , it asking for security question which i dont know ?
#606 [10:12] <Bilal05051> both
#607 [10:12] <thgilfodrol> ryanbooby11: did you set those questions?
#608 [10:12] <ryanbooby11> i cant remember
#609 [10:12] <thgilfodrol> Bilal05051: what do you mean?
#610 [10:12] <Bilal05051> Hey I'm Bilal05051 I hacked with this account I have proof. Can you help me Tip: So I use translate goes from slow
#611 [10:13] * knu [knu@notlogged] has quit. (Quit: Reboot...)
#612 [10:13] <thgilfodrol> ryanbooby11: you can't remember if you set the questions, or you can't remember the answers?
#613 [10:13] <thgilfodrol> Bilal05051: read what Absol wrote
#614 [10:13] <ryanbooby11> well i just requested to reset the security question so give me to secs
#615 [10:13] <ryanbooby11> 2 ^+*
#616 [10:14] * Neninho [Neninho@notlogged] has joined #minecrafthelp
#617 [10:14] <Bilal05051> I do, but no one responds
#618 [10:15] <Bilal05051> Please help me
#619 [10:15] <Neninho> Error in install
#620 [10:15] <thgilfodrol> Bilal05051: you should expect a couple days for a response to your email
#621 [10:15] <thgilfodrol> Bilal05051: we cannot help you with account issues- we do not have access to any data here
#622 [10:15] <thgilfodrol> Neninho: can you give us the error?
#623 [10:15] <thgilfodrol> ??> Neninho paste
#624 [10:15] <Absol> Neninho: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#625 [10:16] <ryanbooby11> im on to my mojang account now thgilfodrol
#626 [10:16] * knu [knu@notlogged] has joined #minecrafthelp
#627 [10:16] <Bilal05051> I forgot my password and when I pressed at Mojang to change it, but I get nothing on my email
#628 [10:16] <thgilfodrol> ryanbooby11: at the mojang website, after signing in, what does it say under My Games?
#629 [10:16] <thgilfodrol> Bilal05051: have you checked the spam or junk folders, for all of your emails?
#630 [10:16] <Bilal05051> Help my Please
#631 [10:16] * Acarii [Acarii@notlogged] has joined #minecrafthelp
#632 [10:16] <ryanbooby11> it says import old minecraft acccount ?
#633 [10:17] <Bilal05051> I received not, but at Forum they say that one email is not on any account
#634 [10:17] <Neninho> I do, post there
#635 [10:17] * imnotyourchiken [imnotyourchiken@notlogged] has joined #minecrafthelp
#636 [10:17] <thgilfodrol> Neninho: can you put the link here?
#637 [10:18] <thgilfodrol> ryanbooby11: try doing that
#638 [10:18] <Neninho> http://paste.ubuntu.com/23653984/
#639 [10:18] <thgilfodrol> ??> Bilal05051 account/send-email
#640 [10:18] <Absol> Bilal05051: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#641 [10:18] <Absol> Bilal05051: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#642 [10:19] <thgilfodrol> ??> Bilal05051 account/trans-id
#643 [10:19] <Absol> Bilal05051: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#644 [10:19] <Bilal05051> Can you help me, I have proof that my account
#645 [10:19] <thgilfodrol> ??> Neninho win/dxdiag
#646 [10:19] <Absol> Neninho: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#647 [10:19] <thgilfodrol> Bilal05051: we cannot help you with account issues here
#648 [10:19] <thgilfodrol> Bilal05051: you must contact Mojang directly, as instructed
#649 [10:19] <ryanbooby11> this is awkward i just tried my other email to log into minecraft and it worked xD
#650 [10:19] <thgilfodrol> ryanbooby11: glad you got it fixed
#651 [10:20] <ryanbooby11> thanjs
#652 [10:20] * samuel [samuel@notlogged] has joined #minecrafthelp
#653 [10:20] <ryanbooby11> <3
#654 [10:20] * ryanbooby11 [ryanbooby11@notlogged] has quit. (Quit: Web client closed)
#655 [10:20] * ryanbooby11 [ryanbooby11@notlogged] has quit. (Quit: Web client closed)
#656 [10:20] * samuel [samuel@notlogged] has left #minecrafthelp
#657 [10:20] <Bilal05051> Can you give me the link for contact, I can not find it
#658 [10:21] <thgilfodrol> ??> Bilal05051 account/send-email
#659 [10:21] <Absol> Bilal05051: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#660 [10:21] <Absol> Bilal05051: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#661 [10:21] * Acarii [Acarii@notlogged] has quit. (Remote host closed the connection)
#662 [10:21] * samuel [samuel@notlogged] has joined #minecrafthelp
#663 [10:22] <Neninho> I posted, http://paste.ubuntu.com/23654001/
#664 [10:22] <thgilfodrol> ??> Neninho win/dxdiag
#665 [10:22] <Absol> Neninho: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#666 [10:24] <Bilal05051> Thank you,
#667 [10:24] <Bilal05051> I can not find anything, I see later
#668 [10:24] * Bilal05051 [Bilal05051@notlogged] has quit. (Quit: Web client closed)
#669 [10:25] <Neninho> its ok? http://paste.ubuntu.com/23654009/
#670 [10:26] * Acarii [Acarii@notlogged] has joined #minecrafthelp
#671 [10:27] <thgilfodrol> Neninho: sorry about that, didn't see your first one
#672 [10:28] <Neninho> No problem
#673 [10:28] <thgilfodrol> Neninho: try downloading and installing the driver at https://downloadcenter.intel.com/download/18223
#674 [10:33] * Neninho [Neninho@notlogged] has quit. (Ping timeout: 195 seconds)
#675 [10:33] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#676 [10:35] * imnotyourchiken [imnotyourchiken@notlogged] has quit. (Ping timeout: 195 seconds)
#677 [10:37] * Maxime [Maxime@notlogged] has joined #minecrafthelp
#678 [10:40] <Maxime> bonjour quand j'essaie de me connecter au launcher moinecraft celui ci me dit "sorry but we coudl'ntconnect to our server
#679 [10:40] <thgilfodrol> ??> Maxime lang/fr
#680 [10:40] <Absol> Maxime: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#681 [10:41] <Maxime> Hello when I try to connect to the launcher moinecraft this one says "sorry but we coudl'ntconnect to our server
#682 [10:41] <Maxime> Hello when I try to connect to the launcher minecraft this one says "sorry but we coudl'ntconnect to our server
#683 [10:41] <thgilfodrol> Maxime: is this in the launcher when signing in to your account, or when trying to join a server?
#684 [10:43] <Maxime> this is in the launcher when signing in to your accoun
#685 [10:43] <thgilfodrol> ??> Maxime tools/hjt
#686 [10:43] <Absol> Maxime: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#687 [10:43] <Absol> Maxime: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#688 [10:45] <Maxime> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 17:45:25, on 19-12-16 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.14393.0000) FIREFOX: 50.0.2 (x86 fr) Boot mode: Normal Running processes: D:\Jeux\STEAM\Steam.exe C:\Users\tivan\AppData\Roaming\Spotify\SpotifyWebHelper.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe D:\Jeux\STEAM\bin\cef\cef.win7\steamwebhelper.exe
#689 [10:45] <thgilfodrol> Maxime: paste it at the website provided, and include the link here
#690 [10:47] * Neninho [Neninho@notlogged] has joined #minecrafthelp
#691 [10:47] <Neninho> hello
#692 [10:47] <thgilfodrol> hello
#693 [10:48] <Neninho> the error remain
#694 [10:48] <Maxime> and after ?
#695 [10:48] <thgilfodrol> Neninho: have you installed the driver, and restarted?
#696 [10:48] <thgilfodrol> Maxime: put the link here
#697 [10:48] <Maxime> what link ?
#698 [10:49] <thgilfodrol> Maxime: the link to the paste
#699 [10:49] * jope [jope@notlogged] has joined #minecrafthelp
#700 [10:49] <Maxime> http://paste.ubuntu.com/23654075/
#701 [10:49] <Maxime> this ?
#702 [10:49] * knu [knu@notlogged] has quit. (Quit: Reboot...)
#703 [10:49] <thgilfodrol> ??> Maxime info/mcleaks
#704 [10:49] <Absol> Maxime: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#705 [10:49] <Absol> Maxime: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#706 [10:49] <thgilfodrol> ??> Maxime win/hosts/edit
#707 [10:49] <Absol> Maxime: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#708 [10:49] <Absol> Maxime: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#709 [10:49] <Neninho> I'll post the new one.
#710 [10:50] * felipe [felipe@notlogged] has joined #minecrafthelp
#711 [10:50] <jope> hi, when i open mionecraft it says "sorry, it looks like the game has crash"
#712 [10:50] * felipe [felipe@notlogged] has quit. (Client Quit)
#713 [10:50] <thgilfodrol> ??> jope launcher/crash-log
#714 [10:50] <Absol> jope: We need to see your crash log, which appears after a crash.
#715 [10:50] <Absol> jope: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#716 [10:50] * iliistprofi [iliistprofi@notlogged] has joined #minecrafthelp
#717 [10:50] <jope> http://paste.ubuntu.com/23654071/
#718 [10:50] <thgilfodrol> Neninho: if you've installed the driver already and it still doesn't work, you may only be able to play minecraft versions up to 1.7.10 due to lack of hardware support
#719 [10:51] <thgilfodrol> jope: that's the dxdiag- can you also paste your crash report?
#720 [10:52] <jope> no i cant
#721 [10:52] * knu [knu@notlogged] has joined #minecrafthelp
#722 [10:52] <thgilfodrol> jope: how come?
#723 [10:52] <Neninho> How I found this version ?
#724 [10:52] <Lord_Ralex> thgilfodrol, the general thing is that if they post the dxdiag report, the crash is obvious
#725 [10:53] <jope> mybe is this:
#726 [10:53] <jope> ---- Minecraft Crash Report ---- // I just don't know what went wrong :( Time: 19/12/16 01:42 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.
#727 [10:53] <thgilfodrol> Lord_Ralex: yeah, just wanted to confirm because it wasn't exceptionally old
#728 [10:53] <Lord_Ralex> thgilfodrol, it's kinda a waste of time to, and gets more confusing for users ;)
#729 [10:54] <Neninho> How I found this version (The 1.7.10)
#730 [10:54] <thgilfodrol> Neninho: in your launcher, click on Edit Profile and select the version from the "Use Version:" dropdown list
#731 [10:54] <thgilfodrol> Lord_Ralex: alright
#732 [10:55] <thgilfodrol> jope: download and install the driver at https://downloadcenter.intel.com/download/26404
#733 [10:55] <thgilfodrol> jope: wait
#734 [10:55] <jope> thanks
#735 [10:55] <jope> ok
#736 [10:55] * cole [cole@notlogged] has joined #minecrafthelp
#737 [10:56] <thgilfodrol> jope: your graphics processor is unsupported by Minecraft on windows 10
#738 [10:57] <Neninho> It worked, what do I need to play the newer versions?
#739 [10:57] <thgilfodrol> jope: to be able to play the game, you should either downgrade to windows 8.1, or get a graphics card
#740 [10:57] * cole [cole@notlogged] has quit. (Client Quit)
#741 [10:57] <thgilfodrol> Neninho: the only way to be able to play a newer version would be to upgrade to a computer with newer hardware
#742 [10:58] <jope> but i was playing with windows 10 without trouble
#743 [10:59] * KingPJ_HD [KingPJ_HD@notlogged] has joined #minecrafthelp
#744 [10:59] <thgilfodrol> jope: ah, I see what you mean
#745 [10:59] <KingPJ_HD> Hello
#746 [10:59] <Neninho> ok thanks!
#747 [10:59] <KingPJ_HD> i have a Problem
#748 [10:59] <thgilfodrol> jope: there is a workaround you can try- delete your current launcher and any shortcuts, and download the latest launcher from the minecraft site
#749 [11:00] <thgilfodrol> KingPJ_HD: what is the problem?
#750 [11:00] <Neninho> where i find the server address to play online ?]
#751 [11:00] <jope> ok i try that
#752 [11:00] <KingPJ_HD> i cant in my acc, i forget my passwort
#753 [11:00] <jope> thanks
#754 [11:00] <thgilfodrol> Neninho: you can host your own 1.7.10 server, or you can look for public 1.7.10 servers to join
#755 [11:01] <thgilfodrol> KingPJ_HD: have you tried to reset your password?
#756 [11:01] <KingPJ_HD> yes ist ok
#757 [11:02] <KingPJ_HD> i start Minecraft and than `` Play Demo`` i have a full version
#758 [11:02] <thgilfodrol> ??> KingPJ_HD account/bug/demo
#759 [11:02] <Absol> KingPJ_HD: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#760 [11:03] <KingPJ_HD> You have an old Minecraft account that was never migrated to a Mojang account. This is my problem
#761 [11:04] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#762 [11:04] <KingPJ_HD> what can i download, to play a full version
#763 [11:04] <thgilfodrol> KingPJ_HD: it should be the same launcher
#764 [11:04] <thgilfodrol> KingPJ_HD: if you sign in to the mojang website, what do you see under "My Games"?
#765 [11:05] * thorni1234 [thorni1234@notlogged] has joined #minecrafthelp
#766 [11:06] <KingPJ_HD> i cant sign to the mojang
#767 [11:06] * thorni1234 [thorni1234@notlogged] has quit. (Client Quit)
#768 [11:07] <thgilfodrol> KingPJ_HD: have you tried resetting your password?
#769 [11:08] <KingPJ_HD> If you bought Minecraft back in the day and have an old Premium Minecraft Account you can import it into this account. what you do mean ?
#770 [11:09] * ricky03 [ricky03@notlogged] has joined #minecrafthelp
#771 [11:09] <thgilfodrol> KingPJ_HD: I'm not sure what you're trying to say- do you have access to your account?
#772 [11:10] <thgilfodrol> it sounds like you're trying to either reset a password or migrate an account, either of which are impossible unless you migrate it first
#773 [11:10] <thgilfodrol> unless you have access*
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#776 [11:12] * ricky03 [ricky03@notlogged] has quit. (Client Quit)
#777 [11:12] * HIPPO33 [HIPPO33@notlogged] has joined #minecrafthelp
#778 [11:12] <thgilfodrol> KingPJ_HD: if you do not have access to your account and you aren't receiving emails, contact mojang for support with recovery
#779 [11:12] * jope [jope@notlogged] has quit. (Ping timeout: 195 seconds)
#780 [11:12] <thgilfodrol> ??> KingPJ_HD account/send-email
#781 [11:12] <Absol> KingPJ_HD: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#782 [11:12] <Absol> KingPJ_HD: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#783 [11:12] <thgilfodrol> ??> KingPJ_HD account/trans-id
#784 [11:13] <Absol> KingPJ_HD: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#786 [11:15] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
#787 [11:16] * Buruberii [Buruberii@notlogged] has joined #minecrafthelp
#788 [11:16] <HIPPO33> HI. I HAVE A PROBLEM. IF I TRY CONNECTING TO MULTIPLAYER AND I SELECT THE SERVER IT SAYS 'JAVA.LANG.NULLPOINTEREXEPTION:GROUP. WHAT DO I HAVE TO DO?
#789 [11:17] <Buruberii> I have a problem with loging into my account at minecraft.net and the launcher. i can do it just fine on my laptop but on this it just dont want to. do anyone know what the reason might be?
#790 [11:18] * Neninho [Neninho@notlogged] has quit. (Ping timeout: 195 seconds)
#791 [11:18] <HIPPO33> ERROR 10106! WHAT DO I HAVE TO DO?
#792 [11:20] <urielsalis> HIPPO33, stop with the caps
#793 [11:20] <urielsalis> Buruberii, what happens when you try?
#794 [11:20] <HIPPO33> Could you answer me please?
#795 [11:21] <KingPJ_HD> i will import my old minecraft account.. I dont no
#796 [11:21] <urielsalis> HIPPO33, what antivirus you have?
#797 [11:23] <HIPPO33> Avira
#798 [11:23] <urielsalis> ??> HIPPO33 tools/hjt
#799 [11:23] <Absol> HIPPO33: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#800 [11:23] <Absol> HIPPO33: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#801 [11:29] <HIPPO33> Ok just a second
#802 [11:29] * nickdragon385 [nickdragon385@notlogged] has joined #minecrafthelp
#803 [11:30] <nickdragon385> I need help logging into my account. Password doesn't work and recovery email won't send.
#804 [11:32] <mattym> nickdragon385, Who is your email provider?
#805 [11:33] <nickdragon385> I believe it is Yahoo.
#806 [11:34] <nickdragon385> I don't think I would have changed it. I requested a password reset a few weeks ago and it hasn't sent. Not in the spam folder either
#807 [11:34] <mattym> nickdragon385, Does your email account have any other junk type folders?
#808 [11:34] <mattym> nickdragon385, Also did you try sending the password reset to any email you may have used?
#809 [11:34] <mattym> nickdragon385, Also did you try sending the password reset to any email you may have used?
#810 [11:34] * KingPJ_HD [KingPJ_HD@notlogged] has left #minecrafthelp
#811 [11:35] <nickdragon385> Nope. It is just one spam folder and it isnt in there
#812 [11:36] <mattym> ??> nickdragon385 account/send-email
#813 [11:36] <Absol> nickdragon385: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#814 [11:36] <Absol> nickdragon385: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#815 [11:36] <nickdragon385> I can try that but I doubt there was another email I used. I've had this account for over 6 years since alpha and I don't think I can get the Transaction ID
#816 [11:36] * Jen__ [Jen__@notlogged] has joined #minecrafthelp
#817 [11:36] <nickdragon385> I don't remember if I purchased it or if a friend did for me
#818 [11:37] <mattym> nickdragon385, If your not getting the emails, it usually means someone has gotten control of the account and changed it.
#819 [11:37] <mattym> nickdragon385, You will need to recover it using the form Absol linked
#820 [11:38] <nickdragon385> Ah. fun. is there a way to get ahold of it again without the transaction ID?
#821 [11:38] <mattym> ??> nickdragon385 account/trans-id
#822 [11:38] <Absol> nickdragon385: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#823 [11:38] <mattym> nickdragon385, Read through the info in that link
#824 [11:38] <urielsalis> nickdragon385, and its against the TOS to buy accounts or give them
#825 [11:38] <mattym> nickdragon385, See if any of the situations apply to you and if they lead to another recovery method
#826 [11:39] * Eldemin [Eldemin@notlogged] has joined #minecrafthelp
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#828 [11:39] <nickdragon385> Well I meant it could have been a gift code or something. It's been a while
#829 [11:39] <nickdragon385> Ill read through those links. Thanks
#830 [11:39] <urielsalis> nickdragon385, if it was a gift code, thats your transaction id
#831 [11:40] <Eldemin> Just bought Minecraft, cannot login, connect timed out. What can I try? D:
#832 [11:40] <nickdragon385> thanks
#833 [11:40] * nickdragon385 [nickdragon385@notlogged] has quit. (Quit: Web client closed)
#834 [11:41] <Eldemin> Mojang account vs Minecraft account, they are different?
#835 [11:41] <urielsalis> Eldemin, yes
#836 [11:41] <urielsalis> Eldemin, Mojang accounts are the new system, Minecraft accounts are the legacy system that is being faded out
#837 [11:42] <Eldemin> aha, hmm I can login to https://account.mojang.com but not to minecraft.net
#838 [11:42] * Mati_games [Mati_games@notlogged] has joined #minecrafthelp
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#840 [11:42] <Eldemin> Is it supposed to be like that?
#841 [11:44] * HIPPO33 [HIPPO33@notlogged] has quit. (Ping timeout: 195 seconds)
#842 [11:47] <mattym> Eldemin, When logged in at account.mojang.com/me what do you see written under "My Games"?
#843 [11:48] <Buruberii> urielsalis i get a message saying SocketTimeoutException: connect timed out. this is on the laucher.
#844 [11:49] <Eldemin> exactly the same like me. Can you login to minecraft.net? I can't
#845 [11:49] <mattym> Eldemin, When logged in at account.mojang.com/me what do you see written under "My Games"?
#846 [11:49] <mattym> ??> Buruberii tools/hjt
#847 [11:49] <Absol> Buruberii: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#848 [11:49] <Absol> Buruberii: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#849 [11:50] <Eldemin> I see Minecraft under 'My Games'
#850 [11:50] <mattym> Eldemin, Does it list your ingame name and when you got it?
#851 [11:51] <Buruberii> i can log in to minecraft . net but not on this computer
#852 [11:51] <Eldemin> yeah
#853 [11:51] <mattym> Buruberii, Do the instructions Absol wrote to you
#854 [11:51] <mattym> Eldemin, Are you sure you are logging in both places with the same information
#855 [11:51] <Eldemin> I have tried a few times
#856 [11:52] <mattym> ??> Eldemin tools/hjt
#857 [11:52] <Absol> Eldemin: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#858 [11:52] <Absol> Eldemin: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#859 [11:52] * SteaMonkey [SteaMonkey@notlogged] has joined #minecrafthelp
#860 [11:53] <SteaMonkey> If i play minecraft 1.10+ my game crashes after a sec when i get into any world (Single & Multi-player)
#861 [11:54] <Buruberii> http://paste.ubuntu.com/23654598/
#862 [11:54] <SteaMonkey> ?
#863 [11:55] <Eldemin> http://paste.ubuntu.com/23654620/
#864 [11:55] <SteaMonkey> http://paste.ubuntu.com/23654577/
#865 [11:57] * NarutoGamer1470 [NarutoGamer1470@notlogged] has joined #minecrafthelp
#866 [11:57] <Eldemin> Is it illegal to play with cracked launcher if I have a legit account? I guess so? :/
#867 [11:57] <mattym> Ok one moment
#868 [11:57] <SteaMonkey> I dont think its legal, since its crack...
#869 [11:58] <urielsalis> Eldemin, you never know what they include in them
#870 [11:58] <urielsalis> Eldemin, I seen a lot that steal accounts
#871 [11:58] <mattym> Eldemin and Buruberii both do the following
#872 [11:58] <Eldemin> ou
#873 [11:58] <urielsalis> Eldemin, plus, why use a cracked launcher when you can use the original one?
#874 [11:58] <mattym> ?? info/mcleaks
#875 [11:58] <Absol> info/mcleaks: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#876 [11:58] <Absol> info/mcleaks: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#877 [11:58] <mattym> Eldemin and Buruberii you will need the following instructions from Absol to access the hosts file
#878 [11:58] <mattym> ?? win/hosts/edit
#879 [11:58] <Absol> win/hosts/edit: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#880 [11:58] <Absol> win/hosts/edit: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#881 [11:59] <mattym> SteaMonkey, One moment.
#882 [11:59] <Eldemin> aha I did use that :P
#883 [11:59] <SteaMonkey> Ok. :)
#884 [11:59] <urielsalis> Eldemin, change your password then
#885 [12:00] <urielsalis> Eldemin, their bussiness is stealing accounts
#886 [12:00] <Eldemin> dang
#887 [12:00] <mattym> SteaMonkey, Download and Install this driver http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3574_W81x64_A.zip?acerid=635524963765611252&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20ES1-512&OS=81P1&LC=en&BC=ACER&SC=PA_6
#888 [12:00] <SteaMonkey> ok
#889 [12:00] <mattym> SteaMonkey, You will need to complete the download then extract it. Run the setup file it contains.
#890 [12:00] <SteaMonkey> Ok
#891 [12:00] * NarutoGamer1470 [NarutoGamer1470@notlogged] has quit. (Ping timeout: 195 seconds)
#892 [12:01] <SteaMonkey> = Extract open in file?
#893 [12:02] <SteaMonkey> (Im dutch)
#894 [12:02] <Eldemin> is hosts file a Windows thing?
#895 [12:02] <Eldemin> there are only 2 rows, both containing mojang, well, so I empty that file
#896 [12:03] <GreyVulpine> The hosts file is not just a windows thing, many operating systems use a hosts file.
#897 [12:04] <urielsalis> (although they are in different paths)
#898 [12:04] <urielsalis> like /etc/hosts in linux
#899 [12:04] <Eldemin> awesome, it's working! Thanks a lot!
#900 [12:04] <urielsalis> Eldemin, never use mcleaks again
#901 [12:04] <Eldemin> and thanks for the knowledge :D
#902 [12:04] <SteaMonkey> Mattym? Whats extract file? im on a dutch computer, so i dont really know :/
#903 [12:05] <Eldemin> That's the least I can do. I changed my password. Thanks!
#904 [12:07] <Eldemin> extract = decompressing the file. On windows I can right click the zip file and one of the options should be to extract the file
#905 [12:09] * PedroCRDS [PedroCRDS@notlogged] has joined #minecrafthelp
#906 [12:10] <PedroCRDS> I have minecraft on your computer, and wanted to get on my cell phone by GooglePlay, need to buy again ?
#907 [12:10] <GreyVulpine> Yes
#908 [12:11] <PedroCRDS> My God... Okay
#909 [12:11] <PedroCRDS> Bye
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#911 [12:23] * jrbennyboy11 [jrbennyboy11@notlogged] has joined #minecrafthelp
#912 [12:24] <DG-StolenNick> How did Pedro get Minecraft onto someone else's computer?
#913 [12:24] * DG-StolenNick is now known as DopeGhoti
#914 [12:25] <jrbennyboy11> Hello. So I have recently recovered my minecraft account that had been confiscated. I reset the password via https://account.mojang.com/password. Tried logging in - "Error! Unknown e-mail address or password". Tried resetting again. Same message. Went to the forums this morning. Was told to wait 3 hours and try again. Just did. Same message
#915 [12:25] <jrbennyboy11> By forums I mean this IRC
#916 [12:26] * fling [fling@notlogged] has quit. (Ping timeout: 384 seconds)
#917 [12:26] <DopeGhoti> So you used the password reset tool via that link, followed the instructions you received in the email, and are still unable to log into https://account.mojang.com ?
#918 [12:26] <jrbennyboy11> DopeGhoti: Yes
#919 [12:27] <jrbennyboy11> This is the third time I have done it today. twice this morning (approx 5 hours ago) and then again just now
#920 [12:27] <DopeGhoti> The only explanation for that is that you are entering either your email address or password incorrectly when attempting to log in, particularly given that your email account is receiving the reset email
#921 [12:28] <urielsalis> DopeGhoti, or
#922 [12:28] <DopeGhoti> The only other thing I can think of that might explain this is that your email account may be compromised. Try changing the password on your_email_ account.
#923 [12:28] <urielsalis> ??> jrbennyboy11 login/throttle
#924 [12:28] <Absol> jrbennyboy11: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#925 [12:28] <Absol> jrbennyboy11: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#926 [12:28] * jp [jp@notlogged] has joined #minecrafthelp
#927 [12:28] <jrbennyboy11> Yes that's what I was told this morning
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#929 [12:28] <jrbennyboy11> I waited 5 hours
#930 [12:28] <urielsalis> jrbennyboy11, remember you have to reset your password after the 3 hours, then use that new password
#931 [12:28] <jrbennyboy11> Yes I did that
#932 [12:29] <urielsalis> jrbennyboy11, and if you try to login(or someone in your network tyries) before the 3 hours, it resets
#933 [12:29] <jrbennyboy11> I waited for 5 hours without attempting at all. Maybe 4 at the very least
#934 [12:29] <urielsalis> jrbennyboy11, and you are sure nobody in your network tried?
#935 [12:30] <urielsalis> jrbennyboy11, if you are receiving the password reset email, it means that email is the one registered in the account
#936 [12:30] <jrbennyboy11> I would hope not. Unless the person who previously confiscated my account has been trying to log in again
#937 [12:30] <jrbennyboy11> Which I would think is someone who is not on my network
#938 [12:30] <urielsalis> jrbennyboy11, and you are sure your email is not compromised?
#939 [12:30] * jimbo [jimbo@notlogged] has joined #minecrafthelp
#940 [12:31] <jrbennyboy11> The email could very well be compromised
#941 [12:31] <urielsalis> jrbennyboy11, is it your email or a parents email?
#942 [12:32] <jrbennyboy11> my email
#943 [12:32] <urielsalis> jrbennyboy11, change the email password, wait 3 hours and try again
#944 [12:32] <urielsalis> jrbennyboy11, someone might be intercepting the new passwords
#945 [12:32] <jimbo> Hello, i need some help with recovering my account. I used to have an account username instead of an e-mail but when i tried to convert my account into an e-mail addres it says it already has an e-mail registered to it.
#946 [12:33] <urielsalis> jimbo, what is your usenrame?
#947 [12:33] <jimbo> jimbojwz
#948 [12:33] <urielsalis> jimbo, that account is already migrated
#949 [12:33] <jimbo> it used to be
#950 [12:33] <urielsalis> jimbo, and the name was changed to Dempter
#951 [12:33] * IRCcat1212 [IRCcat1212@notlogged] has joined #minecrafthelp
#952 [12:33] <jimbo> thanks for the help
#953 [12:33] <IRCcat1212> I need help fot the new launcher
#954 [12:33] <urielsalis> jimbo, on the 21/12/2015
#955 [12:34] * jimbo [jimbo@notlogged] has quit. (Client Quit)
#956 [12:34] <urielsalis> IRCcat1212, the beta one? You have to ask in the reddit post for that one
#957 [12:34] * AlejandraGamer77 [AlejandraGamer77@notlogged] has joined #minecrafthelp
#958 [12:34] <IRCcat1212> I guess link plz
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#960 [12:34] * IRCcat1212 [IRCcat1212@notlogged] has quit. (Client Quit)
#961 [12:35] <jrbennyboy11> Ok, I will change the email password and try again in 3 hours. It's just strange because if I go to the link, I am able to enter a new password twice. When I try the link again it says its expired. I would think I am the only one who has gone to the link
#962 [12:35] <jrbennyboy11> Will I be able to change the email associated wih my account after I am able to log in?
#963 [12:35] <urielsalis> jrbennyboy11, wait
#964 [12:35] <urielsalis> ??> jrbennyboy11 tools/hjt
#965 [12:35] <Absol> jrbennyboy11: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#966 [12:35] <Absol> jrbennyboy11: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#967 [12:37] <jrbennyboy11> http://paste.ubuntu.com/23654838/
#968 [12:38] <urielsalis> jrbennyboy11, is that a school or work pc
#969 [12:38] <urielsalis> ?
#970 [12:38] <jrbennyboy11> work pc
#971 [12:38] <jrbennyboy11> I doubt anyone from my work network is hijacking my connections
#972 [12:38] <urielsalis> jrbennyboy11, yeah, then someone in your network might be trying to login, and is resetting the timer
#973 [12:38] <urielsalis> jrbennyboy11, plus, work networks are the most monitored networks there are, so...
#974 [12:39] <jrbennyboy11> I mean I understand that. I was just excited about finally getting my account back. Was going to try and change the email/password/security questions asap
#975 [12:40] <jrbennyboy11> I guess as long as the account is being associated with my email again, I can just wait to try again.
#976 [12:41] <jrbennyboy11> Thank you all for your help
#977 [12:41] * urielsalis tips hat
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#987 [13:04] * Max [Max@notlogged] has joined #minecrafthelp
#988 [13:04] <Max> I think my account has been hacked.
#989 [13:05] * Max [Max@notlogged] has quit. (Client Quit)
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#993 [13:12] <Buruberii> thank you guys 4 the help. apreciate it
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#1012 [13:33] <jamdodger123> Yo
#1013 [13:33] <jamdodger123> Is anyone familiar with McLeaks?
#1014 [13:33] <jamdodger123> And the bugs related to it?
#1015 [13:33] <jamdodger123> My friend tried to use it on my computer
#1016 [13:33] <urielsalis> "bugs"
#1017 [13:33] <urielsalis> ??> jamdodger123 info/mcleaks
#1018 [13:33] <Absol> jamdodger123: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1019 [13:33] <Absol> jamdodger123: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1020 [13:33] <urielsalis> ??> jamdodger123 win/hosts/edit
#1021 [13:33] <Absol> jamdodger123: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1022 [13:33] <Absol> jamdodger123: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1023 [13:33] <urielsalis> jamdodger123, and change your password, Mcleaks business is stealing accounts
#1024 [13:34] <jamdodger123> So in summary?
#1025 [13:34] <jamdodger123> Change my password?
#1026 [13:34] <urielsalis> jamdodger123, first message is summary, then its instructions in how to remove it
#1027 [13:34] <jamdodger123> Alright. Thanks Uriel <3
#1028 [13:34] <urielsalis> jamdodger123, Dont use Mcleaks again
#1029 [13:34] <jamdodger123> I won't.
#1030 [13:34] <jamdodger123> It wasn't my intention
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#1033 [13:38] <jamdodger123> Thank you so much Uriel
#1034 [13:38] * urielsalis tips hat
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#1041 [13:59] <Peita14> Ok, I've been trying to load up my game more than once, and it's starting to annoy me. Yes, I've tried to delete some worlds and mods that I never use, but my game is still crashing. I try to give it a few minutes before I try to load it up again, but it doesn't work. Can someone please help me?
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#1045 [14:04] <ED> Hallo,
#1046 [14:04] <ED> Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\Edgars\AppData\Roaming\.minecraft\versions\1.11\1.11-natives-1513298296622\lwjgl64.dll: %1 is not a valid Win32 application at java.lang.ClassLoader$NativeLibrary.load(Native Method) at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1929) at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1847) at java.lang.Runtime.loadLibrary0(Runtime.java:8
#1047 [14:04] <ED> Please help
#1048 [14:05] <ED> Spiel startet nicht
#1049 [14:05] <Peita14> Huh?
#1050 [14:05] <ED> Minekraft
#1051 [14:06] <Peita14> Can you help me with my issue?
#1052 [14:07] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1053 [14:08] <Peita14> Sorry...
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#1060 [14:15] <jj> I forgot my email for my minecraft account
#1061 [14:15] <zLapide> Hello I would like to make a refund on my purchase
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#1063 [14:16] <DopeGhoti> zLapide: https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy
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#1066 [14:25] <Maxime> Hello I allow you to derange me since since I buy minecraft this afternoon, it is impossible for me to connect to the launcher ca puts it:Sorry, but we couldn't connect to our servers
#1067 [14:25] * BySmiiZ [BySmiiZ@notlogged] has joined #minecrafthelp
#1068 [14:25] <phteeeven> I NEED HELP
#1069 [14:25] <BySmiiZ> Help me
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#1071 [14:26] <thgilfodrol> ??> phteeeven ask
#1072 [14:26] <Absol> phteeeven: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1073 [14:26] <Absol> phteeeven: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1074 [14:26] <Maxime> I have already asked to have it and I was told that it came from CMLears or that I do not even know what it is, I was told to delete all the files related to and I Search and I can not find them
#1075 [14:27] <thgilfodrol> ??> Maxime win/hosts/edit
#1076 [14:27] <Absol> Maxime: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1077 [14:27] <Absol> Maxime: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1078 [14:27] <thgilfodrol> ??> Maxime info/mcleaks
#1079 [14:27] <Absol> Maxime: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1080 [14:27] <Absol> Maxime: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1081 [14:28] <Maxime> but i I have already looked for any folder but I can not find and the problem is always the
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#1083 [14:28] <phteeeven> ill try to connect to my mojang account but all my passwords no not work and the email adress i added to my mojang account was cancelled an i want to change my email to an actuall email adress to change my pw.. could someone help me ?
#1084 [14:29] <mattym> ??> Maxime win/hosts/edit
#1085 [14:29] <Absol> Maxime: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1086 [14:29] <Absol> Maxime: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1087 [14:30] <mattym> Maxime, Follow the instructions from Absol, remove the lines in that file that contain the word mojang, then save and close it.
#1088 [14:30] <mattym> ??> phteeeven account/send-email
#1089 [14:30] <Absol> phteeeven: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1090 [14:30] <Absol> phteeeven: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1100 [14:47] <asdfasdfadsfas> help
#1101 [14:47] <asdfasdfadsfas> i did /setworldspawn
#1102 [14:47] <asdfasdfadsfas> and it doesnt make people spawn at the exact spot
#1103 [14:47] <asdfasdfadsfas> and i did /gamerule spawnradius 0
#1104 [14:47] <asdfasdfadsfas> and it didnt do anything
#1105 [14:47] <asdfasdfadsfas> im in 1.8.9
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#1110 [14:50] <Miguel_Glock> I have baught minecraft but i ccan only play the demo how can i fix this?
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#1115 [14:53] <Keko> Excuse me I want to buy a Minecraft account. I made a new username and everything, then I come to log in and it says "An error prevented your request from being processed. Please try again."
#1116 [14:53] <GingerukA> I have an account linked to aa certain email, but now the account is gone. it says there is no minecraft bought on this mojang account
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#1125 [15:23] <Antgont> hello i have an issue with logging into my friend's server
#1126 [15:24] <Antgont> it keeps saying internal exception: java.net.SocketTimeoutException: Read timed out
#1127 [15:26] <Antgont> i am using hamachi
#1128 [15:27] <thgilfodrol> Antgont: hamachi is generally unsupported here
#1129 [15:27] <Antgont> why?
#1130 [15:28] <thgilfodrol> it squats on a block of IP addresses it doesn't have the right to use iirc
#1131 [15:28] <Antgont> anyways
#1132 [15:29] <DopeGhoti> well, the first step in troubleshooting this problem is "Uninstall Hamachi"
#1133 [15:29] <Antgont> alright
#1134 [15:29] * viktornickel1999 [viktornickel1999@notlogged] has joined #minecrafthelp
#1135 [15:30] <Antgont> wait
#1136 [15:30] * viktornickel1999 [viktornickel1999@notlogged] has quit. (Client Quit)
#1137 [15:30] <Antgont> but we use it to play
#1138 [15:30] <thgilfodrol> Antgont: set up proper port forwarding
#1139 [15:31] <Antgont> how do i do that
#1140 [15:31] <thgilfodrol> Antgont: your friend who's hosting the server would have to
#1141 [15:31] <thgilfodrol> ??> Antgont net/pf/forum
#1142 [15:31] <Absol> Antgont: http://www.minecraftforum.net/topic/1598228-guide-included-portforwarding-megathread-post-your-port-forwarding-questions-here/
#1143 [15:32] <Antgont> the thing is my other friends are able to connect and play
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#1145 [15:33] <lilly> i cant login
#1146 [15:33] <thgilfodrol> lilly: what's the error that comes up when you try?
#1147 [15:33] <lilly> invalid iformation
#1148 [15:33] <thgilfodrol> Antgont: troubleshoot that with hamachi support- we can help with port forwarding here if you need it though
#1149 [15:34] <Antgont> alright
#1150 [15:34] <thgilfodrol> lilly: have you tried resetting your password?
#1151 [15:34] <lilly> yes
#1152 [15:34] <thgilfodrol> lilly: are you receiving emails from mojang for the password reset?
#1153 [15:34] <lilly> yes
#1154 [15:34] <thgilfodrol> ??> lilly login/throttle
#1155 [15:34] <Absol> lilly: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1156 [15:35] <Absol> lilly: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1157 [15:35] <lilly> ok
#1158 [15:36] <lilly> thanks
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#1160 [15:46] <DutchGuyTom> hi there,
#1161 [15:47] <DutchGuyTom> I am experiencing an in-game issue where after typing a message in the chat bar or going to sleep (which causes the chat bar to appear) the movement keys (i.e. WASD and spacebar) get stuck or do not respond properly
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#1164 [15:47] <maxjca> Hello! I have started a minecraft server, but when I run the start_server.command it says that it failed to bind port. Is there any suggestions?
#1165 [15:48] <maxjca> **** FAILED TO BIND TO PORT! [13:48:21 WARN]: The exception was: java.net.BindException: Can't assign requested address [13:48:21 WARN]: Perhaps a server is already running on that port? [13:48:21 INFO]: Stopping server
#1166 [15:48] <maxjca> That is the error message.
#1167 [15:49] <DJ> Hi. I try to get into minecraft, but it crashes. I did everything it told ne to fix it and got this link. http://paste.ubuntu.com/23655655/
#1168 [15:49] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1169 [15:50] <Lord_Ralex> DJ, your computer is too old for Windows 10
#1170 [15:50] <Lord_Ralex> maxjca, remove the server-ip from the server.properties
#1171 [15:50] <DJ> i have windows ten though
#1172 [15:50] <maxjca> alright, thank you.
#1173 [15:50] <Lord_Ralex> DJ, and your computer should not be running it
#1174 [15:50] <Lord_Ralex> DJ, your computer is too old to run it properly
#1175 [15:51] <DJ> ok. thanks
#1176 [15:51] <maxjca> Lord_Ralex, That did not work, it still says
#1177 [15:51] <maxjca> **** FAILED TO BIND TO PORT! [13:48:21 WARN]: The exception was: java.net.BindException: Can't assign requested address [13:48:21 WARN]: Perhaps a server is already running on that port? [13:48:21 INFO]: Stopping server
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#1179 [15:51] <Lord_Ralex> maxjca, full logs using http://paste.ubuntu.com
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#1183 [15:52] <maxjca> Wait what do you want? Do you want me to paste the all of the messages from terminal?
#1184 [15:52] <Lord_Ralex> Yes
#1185 [15:52] <Guest85130> I Can't find my the email i used with my account its like the account just dissapeared
#1186 [15:52] <maxjca> Ok
#1187 [15:52] <Primeh> Help
#1188 [15:53] <Primeh> Im trying to log into multiplayer
#1189 [15:53] <Primeh> But
#1190 [15:53] <maxjca> Lord_Ralex, http://paste.ubuntu.com/23655702/
#1191 [15:53] <Primeh> its says that Minecraft.net has failed
#1192 [15:53] <Lord_Ralex> maxjca, your server is already running in some other terminal
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#1194 [15:54] <maxjca> How can I fix that? I do not see any other terminals open?
#1195 [15:54] * asdfasdfadsfas [asdfasdfadsfas@notlogged] has quit. (Ping timeout: 195 seconds)
#1196 [15:54] <Lord_Ralex> ps aux | grep java
#1197 [15:54] <maxjca> What?
#1198 [15:55] <Lord_Ralex> command which tells you the processes that are java
#1199 [15:55] <maxjca> I type that in terminal?
#1200 [15:55] <Lord_Ralex> yes
#1201 [15:56] <maxjca> Oh shoot, I just force quit the java in activity monitor, and it works now, thank you for the help :D
#1202 [15:56] <maxjca> You guys are awesome :)
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#1204 [15:57] <Guest85130> I Can't find my the email i used with my account its like the account just dissapeared
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#1206 [16:00] <thgilfodrol> Guest85130: have you checked the spam or junk folders, for all of your emails?
#1207 [16:01] <Guest85130> yes
#1208 [16:01] <Guest85130> is there any way to check what email is linked to my account
#1209 [16:01] <thgilfodrol> Guest85130: not unless you have access to the account
#1210 [16:01] <thgilfodrol> ??> Guest85130 account/send-email
#1211 [16:01] <Absol> Guest85130: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1212 [16:01] <Absol> Guest85130: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1213 [16:02] <thgilfodrol> ??> Guest85130 account/trans-id
#1214 [16:02] <Absol> Guest85130: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#1216 [16:02] <Primeh> I tried logging into a multiplayer game but it says Minecraft.net has failed
#1217 [16:02] <Primeh> I tried logging into a multiplayer game but it says Minecraft.net has failed
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#1219 [16:03] <thgilfodrol> Primeh: wha-
#1220 [16:05] <DutchGuyTom> I know this is a volunteer chat group so I don't want to push too much but can anyone help me troubleshoot my issue? If you guys are busy I can come back later
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#1223 [16:06] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1224 [16:07] <thgilfodrol> DutchGuyTom: does this happen on a vanilla game (i.e. no mods)?
#1225 [16:07] <DutchGuyTom> yeah but also on modded versions
#1226 [16:08] <DutchGuyTom> I just uninstalled, deleted (with a back up) all the files on appdata, and reinstalled but the issue persists
#1227 [16:08] <thgilfodrol> ??> DutchGuyTom launcher/game-output
#1228 [16:08] <Absol> DutchGuyTom: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1229 [16:08] <Absol> DutchGuyTom: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1230 [16:08] <DutchGuyTom> will do brb
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#1232 [16:11] <DutchGuyTom> I don't see game output, only update notes, launcher log, and profile editor
#1233 [16:12] <thgilfodrol> DutchGuyTom: edit your profile to have it keep launcher open after the game starts
#1234 [16:12] <DutchGuyTom> done thank you
#1235 [16:13] <DutchGuyTom> here is the output http://paste.ubuntu.com/23655806/
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#1238 [16:14] <thgilfodrol> DutchGuyTom: are you using a laptop or desktop?
#1239 [16:15] <DutchGuyTom> laptop
#1240 [16:15] <DutchGuyTom> laptop
#1241 [16:15] * Guest58264 [Guest58264@notlogged] has left #minecrafthelp
#1242 [16:16] <thgilfodrol> DutchGuyTom: windows?
#1243 [16:17] <DutchGuyTom> yeah
#1244 [16:17] <DutchGuyTom> Its a new laptop bought in early October
#1245 [16:17] <thgilfodrol> DutchGuyTom: can you go into windows update and check for updates? I'm thinking it might be some sort of keyboard driver issue
#1246 [16:18] <DutchGuyTom> Dell Inspiron 15 7000
#1247 [16:18] <DutchGuyTom> no updates
#1248 [16:18] <urielsalis> DutchGuyTom, does it happens only in Minecraft?
#1249 [16:19] <DutchGuyTom> the keyboard performs fine in other games and programs
#1250 [16:19] <DutchGuyTom> so yes
#1251 [16:19] <urielsalis> DutchGuyTom, even in a text editor(Might be that the keys get stuck)
#1252 [16:19] <DutchGuyTom> yep
#1253 [16:19] <tyteen4a03> urielsalis: check 3rd party programs and keyboard model
#1254 [16:20] <urielsalis> ??> DutchGuyTom tools/hjt
#1255 [16:20] <urielsalis> ?? test
#1256 [16:20] <DutchGuyTom> where do I input tools/hjt?
#1257 [16:21] <urielsalis> DutchGuyTom, Download https://sourceforge.net/projects/hjt/, run a scan, and give us the log in paste.ubuntu.com please
#1258 [16:21] <tyteen4a03> ?? index
#1259 [16:21] * tyteen4a03 kicks Absol
#1259 [16:21] <urielsalis> DutchGuyTom, dont mind that, its a command for absol
#1260 [16:21] <urielsalis> tyteen4a03, sec, going to reboot it
#1261 [16:22] * Absol [Absol@notlogged] has joined #minecrafthelp
#1262 [16:22] <urielsalis> ?? test
#1263 [16:22] <DutchGuyTom> I am confused
#1264 [16:22] <Absol> test: I am the very model of a modern major-general.
#1265 [16:22] <urielsalis> ??> DutchGuyTom tools/hjt
#1266 [16:22] <Absol> DutchGuyTom: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1267 [16:22] <Absol> DutchGuyTom: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1268 [16:23] <urielsalis> ?? bot
#1269 [16:23] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1270 [16:23] <DutchGuyTom> I am working on it now
#1271 [16:23] <DutchGuyTom> Sorry I was a bit skeptical downloading a program called HiJackThis
#1272 [16:24] <urielsalis> DutchGuyTom, its safe, its made by Trend Micro(and av company)
#1273 [16:25] <urielsalis> DutchGuyTom, it just the name lol, you can google to see if its safe
#1274 [16:25] <urielsalis> DutchGuyTom, or wikipedia https://en.wikipedia.org/wiki/HijackThis
#1275 [16:25] <DutchGuyTom> http://paste.ubuntu.com/23655852/
#1276 [16:25] <DutchGuyTom> I did google it
#1277 [16:25] <DutchGuyTom> anyways, there is the report
#1278 [16:26] <urielsalis> DutchGuyTom, yup reading it, one moment
#1279 [16:27] <DutchGuyTom> :) take your time
#1280 [16:28] <urielsalis> DutchGuyTom, well, I dont see any 3rd party software that might be interfiering with the keyboard, let me check the driver page to see if there is anything new
#1281 [16:28] <urielsalis> DutchGuyTom, while I do that, follow the following instructions
#1282 [16:28] <urielsalis> ??> DutchGuyTom win/reinst
#1283 [16:28] <Absol> DutchGuyTom: You may need to reinstall the locally installed files that Minecraft puts into place.
#1284 [16:28] <Absol> DutchGuyTom: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1285 [16:29] <DutchGuyTom> I did that before coming here, ran minecraft on a complete clean slate
#1286 [16:30] <urielsalis> DutchGuyTom, reading a bit I found someone saying that pressing WinKey+LeftShift made it work again
#1287 [16:30] <DutchGuyTom> I uninstalled, deleted all local files (put them elsewhere temporarily), reinstalled and then ran the game again without even putting any of the back up files back in the .minecraft file
#1288 [16:31] <DutchGuyTom> i'll try that
#1289 [16:31] <DutchGuyTom> nope, no luck there
#1290 [16:33] <urielsalis> DutchGuyTom, does it also happens with a usb keyboard?
#1291 [16:34] * l0 [l0@notlogged] has joined #minecrafthelp
#1292 [16:35] <DutchGuyTom> I do not own a USB keyboard to try this out with
#1293 [16:35] <DutchGuyTom> unfortunately
#1294 [16:35] <l0> I got this pixel format not accelerated error, from my experience I believe my gpu is not supported?
#1295 [16:36] <thgilfodrol> ??> 10 win/dxdiag
#1296 [16:36] <Absol> 10: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1297 [16:36] <thgilfodrol> could just be drivers
#1298 [16:36] <urielsalis> DutchGuyTom, I see a bug report, but suposedly it was fixed on 2013
#1299 [16:36] <thgilfodrol> DutchGuyTom: could we get your launcher startup log?
#1300 [16:36] * Sk8allday21 [Sk8allday21@notlogged] has joined #minecrafthelp
#1301 [16:36] <thgilfodrol> ??> DutchGuyTom launcher/log
#1302 [16:36] <Absol> DutchGuyTom: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1303 [16:36] <Absol> DutchGuyTom: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1304 [16:36] <urielsalis> ??> thgilfodrol launcher/keep-open
#1305 [16:38] <DutchGuyTom> http://paste.ubuntu.com/23655897/
#1306 [16:38] <urielsalis> DutchGuyTom, also make sure that Sticky Keys is off(Type Keboard in the search box and Choose Ease of Accesss keyboard settings)
#1307 [16:38] <Sk8allday21> I am trying to join my friends and every time we go to join it says that the host has left the game when he/she is still in the game. We have made sure that the game is a online game and we have played in the past so dont know what is wrong!
#1308 [16:38] <DutchGuyTom> there is my launcher log
#1309 [16:38] <DutchGuyTom> Sticky keys is off
#1310 [16:39] <urielsalis> DutchGuyTom, thats a lot of io exceptios
#1311 [16:39] <thgilfodrol> was just about to mention that
#1312 [16:39] <urielsalis> Maybe system.in is getting closed?
#1313 [16:39] <DutchGuyTom> yeah eh? thought so too
#1314 [16:39] <DutchGuyTom> but I don't know what they exactly refer to
#1315 [16:40] <urielsalis> I remember something like that in the bug tracker, one moment
#1316 [16:40] <thgilfodrol> Sk8allday21: what kind of server is it?
#1317 [16:40] <mattym> Sk8allday21, Console version?
#1318 [16:40] <thgilfodrol> that makes sense
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#1320 [16:41] <urielsalis> thgilfodrol, can you redownload the launcher from minecraft.net/download ?
#1321 [16:42] <thgilfodrol> urielsalis: wrong person I think
#1322 [16:42] <urielsalis> DutchGuyTom, can you redownload the launcher from minecraft.net/download ?
#1323 [16:44] * Sk8allday21_ [Sk8allday21_@notlogged] has quit. (Ping timeout: 195 seconds)
#1324 [16:44] <DutchGuyTom> already done that
#1325 [16:44] <DutchGuyTom> but i'll quickly try and see if there is a difference with a new one
#1326 [16:46] <l0> http://paste.ubuntu.com/23655923/
#1327 [16:49] <urielsalis> l0, one moment
#1328 [16:50] <urielsalis> l0, download and install http://support.amd.com/en-us/download/apu?os=Windows%207%20-%2032
#1329 [16:50] <l0> ok
#1330 [16:50] <DutchGuyTom> here is the Launch log for a perfectly clean slate of minecraft with the glitch still appearing: http://paste.ubuntu.com/23655933/
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#1332 [16:51] <urielsalis> ??> DutchGuyTom win/java/update
#1333 [16:51] <urielsalis> ??> DutchGuyTom win/java/reinstall
#1334 [16:51] <urielsalis> ??> DutchGuyTom win/java/reinst
#1335 [16:51] <Absol> DutchGuyTom: You need to reinstall Java.
#1336 [16:51] <Absol> DutchGuyTom: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#1337 [16:53] <DutchGuyTom> sorry, I have already uninstalled and re-installed the latest version of Java
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#1340 [16:55] <l0_> okay so I'm on my phone now
#1341 [16:55] <l0_> I was halfway detecting my radeon when suddenly I got a blue screen
#1342 [16:57] <l0_> yeah...
#1343 [16:58] <l0_> now its not booting up
#1344 [16:59] <urielsalis> l0_, you remember what the bluescreen said?
#1345 [16:59] <urielsalis> DutchGuyTom, then im not sure what it might be
#1346 [16:59] <l0_> No, I might be able to recover the crash data/dump
#1347 [16:59] <urielsalis> DutchGuyTom, only thing I can tell you is to check in Dell update if there is nothing else, or to take it to a service center
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#1349 [16:59] <GreyVulpine> Remember, if you use the .msi version of the installer, minecraft uses its own java jre in c:\program files (x86)\minecraft\runtime
#1350 [16:59] <l0_> I quickly restarted it and it's booting fine
#1351 [17:00] <DutchGuyTom> Thanks for all you have tried
#1352 [17:00] <GreyVulpine> You can try pointing the launcher to the version of java that you install normally, on c:\program files\java\jre\whatever
#1353 [17:00] <DutchGuyTom> I think I will try and go back a version on my keyboard driver and maybe that will resolve the issue
#1354 [17:00] <GreyVulpine> So even if you reinstall java, it only reinstalls java to your normal java path, not the version of java that minecraft normally uses
#1355 [17:01] <DutchGuyTom> GreyVulpine, I will see if I cna find out what version minecraft uses
#1356 [17:02] <thgilfodrol> DutchGuyTom: you're on 1.8.0_25
#1357 [17:02] <thgilfodrol> (which is the version mc bundles)
#1358 [17:02] <thgilfodrol> you can specify a specific java installation to use in your launcher profile, should be the last option
#1359 [17:03] <DutchGuyTom> okay hold on let me see
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#1361 [17:05] <TheGuy007> Is it possible to run minecraft in a virtual machine?
#1362 [17:05] <GreyVulpine> Generally no.
#1363 [17:06] <TheGuy007> Why not? Isn't a virtual machine just another machine?
#1364 [17:06] <Lord_Ralex> No
#1365 [17:07] <Lord_Ralex> It's not that simple
#1366 [17:07] <GreyVulpine> VM has its own virtualized environment, which comes with its own graphical drivers which (in my experience) isn't suited for the level of graphical acceleration that minecraft needs.
#1367 [17:09] <TheGuy007> my friend ran it on his computer once it was working
#1368 [17:09] <GreyVulpine> What OS did he virtualize with?
#1369 [17:09] <TheGuy007> Windows 7
#1370 [17:09] <GreyVulpine> Under what VM?
#1371 [17:10] <TheGuy007> You mean VM software? VMWare
#1372 [17:10] <DutchGuyTom> Congratulations GreyVulpine, urielsalis, and thgilfodrol you have officially solved my problem. I switched out the javaw executable with the one I recently downloaded and the issue is now nonexistent
#1373 [17:10] <GreyVulpine> DutchGuyTom - Awesome.
#1374 [17:10] <urielsalis> DutchGuyTom, nice!
#1375 [17:11] <thgilfodrol> DutchGuyTom: that's neat, never would have thought that could fix it
#1376 [17:11] <DutchGuyTom> I was about to give up tbh
#1377 [17:11] <urielsalis> thgilfodrol, GPU Pass-through enabled?
#1378 [17:11] <thgilfodrol> usually I've seen issues fixed by having people use the bundled java haha
#1379 [17:11] <DutchGuyTom> I wasn't aware that Minecraft uses a different java than what you may have manually installed
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#1381 [17:12] <thgilfodrol> oh yeah, they started doing so a while back
#1382 [17:12] <GreyVulpine> DutchGuyTom - The installer that minecraft uses, installs its own java bundle
#1383 [17:12] <DutchGuyTom> good to know
#1384 [17:12] <GreyVulpine> So it can be a bit behind, 1.8.0_25, instead of 1.8.0_111 which is the latest from oracle
#1385 [17:12] <DutchGuyTom> Only an hour and a half later and its been solved
#1386 [17:12] <DutchGuyTom> Thanks again
#1387 [17:13] <DutchGuyTom> I'm done with minecraft for now but im sure tomorrow ill be excited to play a game
#1388 [17:13] <DutchGuyTom> Have a great day you guys
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#1391 [17:14] <GreyVulpine> TheGuy007 - Hmm, I've never been able to get minecraft to run in any windows, for VMware for years.
#1392 [17:15] <urielsalis> TheGuy007, GreyVulpine I was able to run games while on linux using PCI passthrough in OVMF
#1393 [17:15] <urielsalis> https://wiki.archlinux.org/index.php/PCI_passthrough_via_OVMF
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#1396 [17:16] <GreyVulpine> Interesting.
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#1403 [17:18] <thgilfodrol> urielsalis: how well does that work? I was thinking of doing a windows gpu passthrough setup if I upgrade my gpu
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#1405 [17:19] <urielsalis> thgilfodrol, works relatively well, it was a pain to set up though
#1406 [17:19] <thgilfodrol> urielsalis: I can imagine, I was put off from reading over the guides because they looked fairly complicated
#1407 [17:19] <GreyVulpine> It requires a number of VM-compliant stuff for BIOS. Guest ROM must support UEFI (does that mean the host system needs UEFI as well?)
#1408 [17:20] <urielsalis> GreyVulpine, never tried not using UEFI, but I think so
#1409 [17:20] <GreyVulpine> Oh, GPU Rom must support UEFI, not guest.
#1410 [17:20] <urielsalis> but it behaves more nicely if you use uefi in the guest
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#1414 [17:38] <asdf> org.lwjgl.LWJGLException: Pixel format not accelerated
#1415 [17:38] <asdf> grafic triber is completly updated
#1416 [17:38] <thgilfodrol> ??> asdf win/dxdiag
#1417 [17:38] <Absol> asdf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1418 [17:38] <asdf> it isnt the grafic triber
#1419 [17:39] <thgilfodrol> asdf: if it isn't, then your graphics processor either doesn't have support for the operating system you use, or it's not supported by Minecraft
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#1421 [17:49] <asdf> we did it
#1422 [17:49] <asdf> error log is posted <3
#1423 [17:50] <thgilfodrol> asdf: can you link it here?
#1424 [17:50] <asdf> http://paste.ubuntu.com/23656195/
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#1426 [17:53] <mattym> asdf, Can you get the dxdiag report as well.
#1427 [17:53] <asdf> could link also the directx informations
#1428 [17:54] <asdf> DirectX: http://paste.ubuntu.com/23656221/
#1429 [17:54] <mattym> asdf, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
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#1432 [17:57] <Realm> Hello
#1433 [17:58] <Realm> Microsoft said that my xbox would start downloading minecraft, but it has yet to do that. (I used a code)
#1434 [18:01] <asdf> our a fuc kin genius
#1435 [18:01] <asdf> a damn fuckin genius - its working :)
#1436 [18:01] <Absol> asdf: Please keep it civil
#1437 [18:01] <Realm> To better explain: I clicked redeem code and it told me that my xbox will begin downloading immediately, I made sure that I had storage space before redemption.
#1438 [18:02] <mattym> Realm, You should probably contact Xbox Live support, we dont handle many console issues here.
#1439 [18:02] <Realm> Ok, thank you.
#1440 [18:03] <asdf> mattym: a informaticclerk and a technical support (of a provider) cant solve this :D - thank you very much ;)
#1441 [18:03] <Realm> Is he juat trying to piss people off?
#1442 [18:03] <Absol> Realm: Please keep it civil
#1443 [18:04] <Realm> My apologies but in what way was that barbaric?
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#1448 [18:06] <thgilfodrol> Realm: Absol is a bot, it's just a preconfigured list of words
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#1466 [19:06] * Stewie_Chewie [Stewie_Chewie@notlogged] has joined #minecrafthelp
#1467 [19:06] <Stewie_Chewie> Hello?
#1468 [19:07] <pie_flavor> h
#1469 [19:07] <pie_flavor> hi
#1470 [19:07] <urielsalis> p
#1471 [19:07] <urielsalis> pie_flavor, hi
#1472 [19:07] <Stewie_Chewie> Hi, I have a problem with my Minecraft.
#1473 [19:07] <urielsalis> hi Stewie_Chewie, what problem?
#1474 [19:07] <pie_flavor> it's microsoft's minecraft now
#1475 [19:08] <Stewie_Chewie> I am using a Window Minecraft
#1476 [19:08] <urielsalis> Stewie_Chewie, what is the issue?
#1477 [19:09] <Stewie_Chewie> I have a situation when I get on Minecraft server(PrimeMC), and it usually non stopping crashing..
#1478 [19:09] <pie_flavor> ??> Stewie_Chewie launcher/crash-log
#1479 [19:09] <Absol> Stewie_Chewie: We need to see your crash log, which appears after a crash.
#1480 [19:09] <Absol> Stewie_Chewie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1481 [19:09] <urielsalis> Stewie_Chewie, you just come from the bugtracker right?
#1482 [19:10] <urielsalis> pie_flavor, I have the logs
#1483 [19:10] <urielsalis> pie_flavor, https://bugs.mojang.com/secure/attachment/130910/crash-2016-12-17_12.39.53-client.txt
#1484 [19:10] <urielsalis> Stewie_Chewie, does that only happens on that server or in singleplayer too?
#1485 [19:10] <Stewie_Chewie> When it crashes it show up from the Minecraft launcher
#1486 [19:11] <Stewie_Chewie> It mostly happens on sigleplayer.
#1487 [19:11] <urielsalis> Stewie_Chewie, then can you give us a log in singleplayer?
#1488 [19:11] <Stewie_Chewie> The logs?
#1489 [19:11] <urielsalis> Stewie_Chewie, yes
#1490 [19:12] <Stewie_Chewie> Oh wait Im sorry it happens on multiplayer server
#1491 [19:12] <urielsalis> Stewie_Chewie, a quick search says its due to pistons being left in a invalid state when saving the game
#1492 [19:12] <urielsalis> Stewie_Chewie, and if thats the case, the server owner has to fix it
#1493 [19:13] <urielsalis> Stewie_Chewie, or you can try joining using 1.10
#1494 [19:13] <Stewie_Chewie> Ok
#1495 [19:13] <Stewie_Chewie> Is it the piston blocks?
#1496 [19:13] <urielsalis> Stewie_Chewie, but seems to be a issue with PrimeMC as the forums had a guy with the same problem
#1497 [19:13] <urielsalis> Stewie_Chewie, According to the class that is crashing yes, but it might be another one
#1498 [19:14] <Stewie_Chewie> Ok
#1499 [19:14] <Stewie_Chewie> So the pistons is causing to crash alot right...
#1500 [19:14] * bbBrandon [bbBrandon@notlogged] has joined #minecrafthelp
#1501 [19:14] <bbBrandon> hello
#1502 [19:15] <bbBrandon> i portforwarded correctly but i cant join using my pub IP
#1503 [19:15] <bbBrandon> only using localhost
#1504 [19:15] <urielsalis> Stewie_Chewie, can you try with 1.10.2?
#1505 [19:15] <urielsalis> bbBrandon, what is the ip?
#1506 [19:15] <Stewie_Chewie> Ok
#1507 [19:15] <bbBrandon> im using my public IP
#1508 [19:15] <urielsalis> bbBrandon, 99.226.192.21?
#1509 [19:15] <bbBrandon> but i can only join using localhost and thats only for me
#1510 [19:15] <bbBrandon> uhh yeah
#1511 [19:15] <bbBrandon> dont DDOS :I
#1512 [19:15] <bbBrandon> pls
#1513 [19:15] <bbBrandon> im a youngin trying to play minecraft
#1514 [19:15] <urielsalis> bbBrandon, you cant do anything with a ip alone
#1515 [19:16] <bbBrandon> i put in the port too
#1516 [19:16] <urielsalis> bbBrandon, are you sure you portforwarded correctly?
#1517 [19:16] <urielsalis> bbBrandon, because seems to be closed from here
#1518 [19:16] <pie_flavor> bbBrandon: he means you can't ddos just from an ip
#1519 [19:16] <bbBrandon> oh
#1520 [19:16] <bbBrandon> ok :P idk bout all that stuff
#1521 [19:16] <bbBrandon> would you like to take a look at it?
#1522 [19:16] <bbBrandon> i can screen share on skype
#1523 [19:16] <bbBrandon> or TeamViewer,
#1524 [19:17] <urielsalis> bbBrandon, we dont use skype or teamviewer
#1525 [19:17] <pie_flavor> urielsalis: what are you talking about we totally use teamviewer
#1526 [19:17] <urielsalis> pie_flavor, in rare cases
#1527 [19:17] <pie_flavor> go into random ppls computers
#1528 [19:17] <pie_flavor> mess with things
#1529 [19:17] <pie_flavor> /s
#1530 [19:17] <bbBrandon> lmao
#1531 [19:17] <urielsalis> ....
#1532 [19:17] <bbBrandon> loool
#1533 [19:17] <pie_flavor> bbBrandon: basically, no.
#1534 [19:17] <bbBrandon> alright
#1535 [19:17] <urielsalis> bbBrandon, you portforwarded 25565 to your private ip?
#1536 [19:18] <bbBrandon> private ip meaning?
#1537 [19:18] <bbBrandon> ipv4?
#1538 [19:18] <urielsalis> bbBrandon, the one assigned by your router to your pc in the internal network
#1539 [19:18] <urielsalis> bbBrandon, should start with 192.168.x.x
#1540 [19:18] <urielsalis> or 10.0.x.x but thats rare
#1541 [19:18] <bbBrandon> yea its 0.18
#1542 [19:19] <pie_flavor> what
#1543 [19:19] <bbBrandon> 192.168.0.18 is mine
#1544 [19:19] <urielsalis> pie_flavor, I suppose 192.168.0.18
#1545 [19:19] <bbBrandon> yes
#1546 [19:19] <urielsalis> bbBrandon, check to see if it didnt change
#1547 [19:19] <bbBrandon> it changed
#1548 [19:20] <bbBrandon> to 0.100
#1549 [19:20] <pie_flavor> right
#1550 [19:20] <pie_flavor> re-forward it
#1551 [19:20] <bbBrandon> but before i chedked like 10 times when it was 0.18
#1552 [19:20] <urielsalis> 0.100?
#1553 [19:20] <bbBrandon> ill try again and update you
#1554 [19:20] <urielsalis> I get that one when im still not connected
#1555 [19:20] <bbBrandon> How do i stop my iPv4 from changing all the time?
#1556 [19:21] <bbBrandon> im using Rogers
#1557 [19:22] <urielsalis> bbBrandon, that has nothing to do with your isp
#1558 [19:22] <pie_flavor> bbBrandon: that should also be in the router config
#1559 [19:22] <bbBrandon> i saved it, refreshed the page at went back to original
#1560 [19:22] <urielsalis> bbBrandon, go into your router and check if it has a way to set a MAC address to always get the same ip
#1561 [19:22] <bbBrandon> ok
#1562 [19:22] <bbBrandon> omg i get it now
#1563 [19:23] <bbBrandon> it was 0.14 at first
#1564 [19:23] <urielsalis> still not up from here
#1565 [19:23] <bbBrandon> then i changed it to 0.18 thinking it saved
#1566 [19:23] <bbBrandon> so i just changed it to 0.100 because it changed again and when i refrehsed it didnt save
#1567 [19:24] <bbBrandon> so i went back to 0,14 all over again
#1568 [19:26] <bbBrandon> i cant find MAC address
#1569 [19:27] <urielsalis> bbBrandon, is shown when you do ipconfig
#1570 [19:27] <bbBrandon> oh
#1571 [19:29] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1572 [19:29] <bbBrandon> idk i dont see it
#1573 [19:30] <pie_flavor> bbBrandon: should be six two-digit hex numbers separated by colons
#1574 [19:31] <mattym> bbBrandon, Do ipconfig /all
#1575 [19:31] <mattym> bbBrandon, It will be listed as the physical address for the device you are using to connect to the internet
#1576 [19:32] * SpiderLoL [SpiderLoL@notlogged] has joined #minecrafthelp
#1577 [19:32] * SpiderLoL [SpiderLoL@notlogged] has quit. (Client Quit)
#1578 [19:32] <bbBrandon> oh ya i see
#1579 [19:32] <bbBrandon> Physical Address\
#1580 [19:35] <bbBrandon> this seems to be a difficult sittuation
#1581 [19:35] * andre [andre@notlogged] has joined #minecrafthelp
#1582 [19:35] <pie_flavor> y
#1583 [19:37] * Pear [Pear@notlogged] has joined #minecrafthelp
#1584 [19:39] <bbBrandon> here
#1585 [19:39] <bbBrandon> join.me/274-049-735\
#1586 [19:39] <bbBrandon> join.me/274-049-735
#1587 [19:39] <urielsalis> bbBrandon, this is a public chat
#1588 [19:39] <bbBrandon> yeah
#1589 [19:39] <bbBrandon> copy and paste that URL
#1590 [19:39] <bbBrandon> u can see my screen and walk me through
#1591 [19:39] <urielsalis> bbBrandon, and you given a way to the 144 people here right now to see your screen
#1592 [19:40] <bbBrandon> can i PM you? hehe
#1593 [19:40] <urielsalis> we prefer to help people publicly
#1594 [19:40] * Wario [Wario@notlogged] has joined #minecrafthelp
#1595 [19:40] <bbBrandon> ok well lets start thrn
#1596 [19:41] <bbBrandon> then
#1597 [19:41] <pie_flavor> i can see the screen
#1598 [19:41] <urielsalis> I can too
#1599 [19:41] <bbBrandon> ok do u hear anything
#1600 [19:41] <urielsalis> nope
#1601 [19:41] <bbBrandon> ok i muted up
#1602 [19:41] <bbBrandon> u can use the chat
#1603 [19:41] <bbBrandon> ok the thing
#1604 [19:41] <pie_flavor> or we can use this chat
#1605 [19:41] <pie_flavor> which we are
#1606 [19:41] <bbBrandon> ok
#1607 [19:41] * Wario [Wario@notlogged] has quit. (Client Quit)
#1608 [19:42] <bbBrandon> im locking the room
#1609 [19:42] <pie_flavor> o, screen is ded
#1610 [19:42] <bbBrandon> cant see it>
#1611 [19:42] <bbBrandon> ?
#1612 [19:43] <pie_flavor> no, you closed it i think
#1613 [19:43] <urielsalis> nope
#1614 [19:43] <pie_flavor> oh there it is
#1615 [19:43] <bbBrandon> ok
#1616 [19:43] <bbBrandon> lets begin
#1617 [19:43] <bbBrandon> thats my server
#1618 [19:44] <pie_flavor> bbBrandon: did you do like we said and make the MAC address always have the same IP in the router config?
#1619 [19:44] <bbBrandon> one min moms calling
#1620 [19:45] * LL_TUU [LL_TUU@notlogged] has joined #minecrafthelp
#1621 [19:45] * LL_TUU [LL_TUU@notlogged] has quit. (Client Quit)
#1622 [19:46] <bbBrandon> someones at the door :P
#1623 [19:48] <pie_flavor> bbBrandon: we are not equipped to have the answers/manual for every single router model
#1624 [19:48] <bbBrandon> ok
#1625 [19:48] <bbBrandon> sorry im back
#1626 [19:48] <pie_flavor> there is an option somewhere in the config to keep the ip address of a specific mac address static
#1627 [19:48] <pie_flavor> and to explicitly specify it
#1628 [19:48] <bbBrandon> join.me/274-049-735
#1629 [19:49] <bbBrandon> ok can u take a look at it
#1630 [19:49] <pie_flavor> so i'm not going to click that link
#1631 [19:49] <bbBrandon> its the join.me
#1632 [19:49] <bbBrandon> werent u in it just now
#1633 [19:49] <pie_flavor> yes i'm fully aware it's the join.me
#1634 [19:49] <pie_flavor> no, i left.
#1635 [19:49] <pie_flavor> find the router manual and look it up
#1636 [19:49] <pie_flavor> or use computer skills to infer its loation
#1637 [19:49] <pie_flavor> s/ation/cation/
#1638 [19:49] <ExtremeBot> pie_flavor meant to say: or use computer skills to infer its location
#1639 [19:49] * bbBrandon [bbBrandon@notlogged] has quit. (Quit: Web client closed)
#1640 [19:50] <urielsalis> t
#1641 [19:50] <pie_flavor> tt
#1642 [19:51] * Darkdragon457 [Darkdragon457@notlogged] has joined #minecrafthelp
#1643 [19:51] <Darkdragon457> I am having issues with trophies
#1644 [19:51] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#1645 [19:51] <mattym> Darkdragon457, Which trophies?
#1646 [19:52] <Darkdragon457> It's the overkill trophy for ps4
#1647 [19:53] <mattym> you will usually need to get an enchanted diamond sword of some sort and execute a proper head strike. Down form above.
#1648 [19:53] <Darkdragon457> I have a sword that deals 9 hearts of damage but it won't give me the trophy
#1649 [19:54] <Darkdragon457> I'll try that
#1650 [19:54] <mattym> from*
#1651 [19:55] <Darkdragon457> It's not working
#1652 [19:56] <mattym> Darkdragon457, You may want to check the bug tracker to see if there is currently an issue with that one.
#1653 [19:56] <Darkdragon457> I've already been on there nothing showed up
#1654 [19:57] <mattym> Darkdragon457, You may just need to wait and see then.
#1655 [19:57] <Darkdragon457> Ok thanks anyway
#1656 [19:57] * celesterayen [celesterayen@notlogged] has joined #minecrafthelp
#1657 [19:58] <Darkdragon457> Do you work at mojang because I always see you on here
#1658 [19:58] <mattym> Darkdragon457, This is all just volunteer run.
#1659 [19:58] <Darkdragon457> Ok
#1660 [19:58] <urielsalis> ??> Darkdragon457 info/volunteer
#1661 [19:58] <Absol> Darkdragon457: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1662 [20:05] * Girl_Unicorn [Girl_Unicorn@notlogged] has joined #minecrafthelp
#1663 [20:10] * Dux_ [Dux_@notlogged] has joined #minecrafthelp
#1664 [20:11] * celesterayen [celesterayen@notlogged] has quit. (Ping timeout: 195 seconds)
#1665 [20:11] <Dux_> Can someone help, today I cam home and when I tried to log onto minecraft I only had acssess to the demo version of the game despite
#1666 [20:12] * jesse [jesse@notlogged] has joined #minecrafthelp
#1667 [20:12] <Dux_> purchesingi the full version i dug up my transaction code
#1668 [20:12] <CubeTheThird> Dux_, what is your minecraft username?
#1669 [20:12] <Dux_> ItsDux
#1670 [20:12] * jesse [jesse@notlogged] has quit. (Client Quit)
#1671 [20:12] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#1672 [20:12] <pie_flavor> Dux_: If you have your transaction code, it's very easy. Send it to Mojang along with other relevant information at http://is.gd/email_mojang
#1673 [20:13] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#1674 [20:13] * Arthur [Arthur@notlogged] has joined #minecrafthelp
#1675 [20:13] <CubeTheThird> Dux_, as far as I can tell the name is still registered. You've probably logged in with the wrong email/
#1676 [20:13] <pie_flavor> CubeTheThird: nah, it's a scam
#1677 [20:13] <Dux_> I do have the transaction code, what other relivent info. would be nessisary... Password, Username , Explanation of situation ect.
#1678 [20:14] <pie_flavor> CubeTheThird: someone stole the account and made a new one
#1679 [20:14] <CubeTheThird> ah
#1680 [20:14] <pie_flavor> Dux_: What happened is that your account was stolen, the username was changed, and then they made a new account with the old username and password.
#1681 [20:14] <pie_flavor> Dux_: Yeah, all that is good.
#1682 [20:15] <Dux_> so what do i do?
#1683 [20:15] <clarjon1> Dux_: Check your email if you still have access to it.
#1684 [20:15] <pie_flavor> Dux_: You do that. You fill out the form..
#1685 [20:15] <pie_flavor> Dux_: They'll fix it in a couple of days.
#1686 [20:15] <clarjon1> Dux_: When the email address on the account is changed, an email will be sent out to the current email address
#1687 [20:16] <clarjon1> Dux_: it'll include a link that may be able to immediately restore access to the account
#1688 [20:16] <Dux_> i already did, i do have acsess to the email and i confirmed that it is the one linked with the account
#1689 [20:16] <pie_flavor> clarjon1: if he uses the same password for his email as his account
#1690 [20:16] <pie_flavor> then they'd break into his email and delete those emails
#1691 [20:16] <clarjon1> pie_flavor: I had my account compromised, and was able to recover it this way
#1692 [20:16] <clarjon1> sure
#1693 [20:16] * LL_TUU [LL_TUU@notlogged] has joined #minecrafthelp
#1694 [20:16] <clarjon1> let me dig up the subject line tho
#1695 [20:16] <pie_flavor> that would also be how they are able to confirm the email for the new account
#1696 [20:17] <clarjon1> nah
#1697 [20:17] <clarjon1> pie_flavor: you don't need to click a link to confirm the change
#1698 [20:17] <pie_flavor> o
#1699 [20:17] <clarjon1> you need to click a link to -refute- the change
#1700 [20:17] <pie_flavor> no i mean
#1701 [20:17] <pie_flavor> create the new account
#1702 [20:17] <Dux_> so, what are you saying i do to recover my account
#1703 [20:17] <pie_flavor> Dux_: fill out the form
#1704 [20:17] <clarjon1> Dux_: Log into your email
#1705 [20:17] <pie_flavor> is.gd/email-
#1706 [20:17] <pie_flavor> woops
#1707 [20:17] <pie_flavor> is.gd/email_mojang
#1708 [20:18] <clarjon1> Dux_: Look for an email with the subject: Your Mojang account email was changed
#1709 [20:18] <Dux_> will do , ill be right back
#1710 [20:18] <pie_flavor> clarjon1: if they successfully made a new account with the original email, they'd have to confirm the email
#1711 [20:18] <clarjon1> it'll have contents like
#1712 [20:18] <clarjon1> Hello,
#1713 [20:18] <clarjon1> The email address associated with your Mojang account has been changed to [NEW EMAIL]. If you were not the one to request this change, your account may have been compromised.
#1714 [20:18] <clarjon1> To dispute the change follow this link https://account.mojang.com/dispute/emailchange/[UNIQUE CODE]
#1715 [20:18] <clarjon1> Take care,
#1716 [20:18] <clarjon1> Mojang.
#1717 [20:18] <pie_flavor> clarjon1: meaning they have access to his email
#1718 [20:18] <pie_flavor> clarjon1: meaning they can delete it
#1719 [20:18] <clarjon1> oh
#1720 [20:18] <clarjon1> a -new- account? hm
#1721 [20:19] <clarjon1> pie_flavor: well let's hope they're stupid then \o/
#1722 [20:19] * Acarii [Acarii@notlogged] has quit. (Quit: No Ping reply in 180 seconds.)
#1723 [20:19] <pie_flavor> clarjon1: that's what i'm saying
#1724 [20:19] <Dux_> hasnt been changed
#1725 [20:19] <pie_flavor> clarjon1: they made a new account with the original email and the same password
#1726 [20:19] <Dux_> my email /\
#1727 [20:19] <clarjon1> ah
#1728 [20:19] <pie_flavor> clarjon1: you log in, nothing's different except the demo verseion
#1729 [20:19] <clarjon1> My bad, my knowledge isn't useful then. Apologies! :)
#1730 [20:19] <pie_flavor> Dux_: Yeah. Like I said, you'll have to fill out the form at is.gd/email_mojang
#1731 [20:20] <pie_flavor> Dux_: Mojang will receive the ticket, and they'll fix it in a couple of days.
#1732 [20:20] <Dux_> yep and the fact that instead of dux it says my username is Demo User with a string of numbers and letters after it
#1733 [20:20] * Acarii [Acarii@notlogged] has joined #minecrafthelp
#1734 [20:21] <Dux_> its says on my mojang acccount thats i dont even own minecraft anymore
#1735 [20:21] <pie_flavor> Dux_: Here's what happened.
#1736 [20:21] <pie_flavor> Dux_: You probably use the same password for your Mojang account as your email account
#1737 [20:21] <pie_flavor> Dux_: Hackers broke into your account and changed the email for it
#1738 [20:21] <pie_flavor> Dux_: They broke into your email with the exact same password, and deleted the email saying that's what happened
#1739 [20:22] <pie_flavor> Dux_: They then created a new Mojang account with the original email and password, confirmed it, and deleted the confirmation.
#1740 [20:22] <pie_flavor> Dux_: And it looks to you like nothing's changed except for the game missing.
#1741 [20:22] <Dux_> ok well , i have the transaction code what do i do?
#1742 [20:23] <urielsalis> ??> Dux_ account/send-email
#1743 [20:23] <Absol> Dux_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1744 [20:23] <Absol> Dux_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1745 [20:23] * Girl_Unicorn [Girl_Unicorn@notlogged] has joined #minecrafthelp
#1746 [20:23] <Dux_> great, not what qualifys as relevent info?
#1747 [20:23] * Minimeep1 [Minimeep1@notlogged] has joined #minecrafthelp
#1748 [20:24] <pie_flavor> Dux_: just everything in the form
#1749 [20:24] <Dux_> ok
#1750 [20:25] <Minimeep1> I can't login to my account. I've changed my password, but when I try to login with the new password
#1751 [20:25] <Minimeep1> It doesnt work
#1752 [20:26] <Minimeep1> I've changed it 3 times, but every time it says my password or email isn't valid. When I know both are.
#1753 [20:26] <urielsalis> ??> Minimeep1 login/throttle
#1754 [20:26] <Absol> Minimeep1: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1755 [20:26] <Absol> Minimeep1: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1756 [20:27] <Minimeep1> But if 3 attempts didnt work when I know the information was correct... What would change in 3 hours?
#1757 [20:27] * RafieMY [RafieMY@notlogged] has joined #minecrafthelp
#1758 [20:27] <RafieMY> hello
#1759 [20:27] <urielsalis> hi RafieMY
#1760 [20:27] <pie_flavor> Minimeep1: What would change in 3 hours is that you would no longer be locked out from changing your password.
#1761 [20:27] <Minimeep1> I understand I'm NOW locked out. But it was how I got locked out in the first place
#1762 [20:27] <RafieMY> i hv probs to open port 25 for mc hosting, can u help
#1763 [20:28] <Minimeep1> I know all 3 attempts had the right info
#1764 [20:28] <urielsalis> Minimeep1, somebody in your network maybe
#1765 [20:28] <pie_flavor> Minimeep1: Someone may have hacked your account.
#1766 [20:28] <pie_flavor> Minimeep1: Or what urielsalis said, it's per network not per account.
#1767 [20:28] <urielsalis> RafieMY, minecraft doesnt use port 25
#1768 [20:28] <RafieMY> 25565
#1769 [20:28] <urielsalis> RafieMY, 25 is used for email iirc
#1770 [20:28] <urielsalis> RafieMY, what problems?
#1771 [20:28] <Girl_Unicorn> my minecraft is giving error mojiira issue MC-34749
#1772 [20:28] <Minimeep1> I'm on a privatenetwork
#1773 [20:28] <urielsalis> Girl_Unicorn, one moment
#1774 [20:29] <urielsalis> Girl_Unicorn, what antivirus you have?
#1775 [20:29] <RafieMY> i recently tried to open port 25565, but it seem to be down ?
#1776 [20:29] <pie_flavor> why does mojira take so long to open
#1777 [20:29] <pie_flavor> RafieMY: down?
#1778 [20:29] <pie_flavor> RafieMY: ports aren't "down"
#1779 [20:29] <urielsalis> pie_flavor, av caused issue
#1780 [20:29] <RafieMY> i mean blocked
#1781 [20:29] <urielsalis> pie_flavor, either broken avast, mcafee or outpust security
#1782 [20:29] <pie_flavor> RafieMY: that is in fact what opening it means
#1783 [20:30] <mattym> Minimeep1, Its fairly simple, regardless of how it happened, if you are able to complete the password change process but still are unable to log in, it means you are locked out.
#1784 [20:30] <pie_flavor> RafieMY: you're telling it that a connection from the outside world on port 25565 needs to go to your computer on 25565
#1785 [20:30] * Minimeep1 [Minimeep1@notlogged] has quit. (Quit: Web client closed)
#1786 [20:31] <RafieMY> i did read about setting up mc server
#1787 [20:31] <pie_flavor> RafieMY: you need to port-forward port 25565
#1788 [20:31] <RafieMY> i did
#1789 [20:31] <pie_flavor> RafieMY: you're sure?
#1790 [20:32] <pie_flavor> RafieMY: check your computer's ip, did it change?
#1791 [20:32] <Dux_> ok i have sent the email, checked how long it will take ect, should i try to re install MC with my transaction code?
#1792 [20:32] <pie_flavor> Dux_: The installation is meaningless.
#1793 [20:32] <urielsalis> Dux_, https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1794 [20:32] <pie_flavor> Dux_: It's all to do with the accounts.
#1795 [20:32] <Girl_Unicorn> avast and ccleaner
#1796 [20:32] <RafieMY> and i check from a 'por checker' website and it said unavailable
#1797 [20:32] <urielsalis> Girl_Unicorn, uninstall avast, restart your pc and install it again
#1798 [20:32] <RafieMY> port*
#1799 [20:33] <urielsalis> RafieMY, what is the ip of the server?
#1800 [20:33] <Dux_> ok thanks, good night people, and again thanks for the help, really appreciate it
#1801 [20:33] <pie_flavor> urielsalis: bet u its 8.37.233.110
#1802 [20:33] <urielsalis> RafieMY, 8.37.233.110?
#1803 [20:33] <RafieMY> not currently at home, sry
#1804 [20:33] <urielsalis> RafieMY, can you return when you are?
#1805 [20:33] <Girl_Unicorn> ok thank you
#1806 [20:34] <pie_flavor> RafieMY: we can't really help you unless you're at a computer to interpret our requests
#1807 [20:34] <pie_flavor> Girl_Unicorn: it said it in the mojira page
#1808 [20:34] <RafieMY> i think, this is the ip.. where im right now
#1809 [20:34] <pie_flavor> Girl_Unicorn: "This issue is most commonly caused by a broken installation of Avast! free edition Anti-virus software. A reinstallation of Avast! and a reboot usually fixes it."
#1810 [20:34] * Arthur [Arthur@notlogged] has quit. (Quit: Web client closed)
#1811 [20:34] * Dux_ [Dux_@notlogged] has quit. (Quit: Web client closed)
#1812 [20:34] <pie_flavor> RafieMY: you need to come back here when you're at home
#1813 [20:36] <LL_TUU> Hi, I am having an issue where it consistently tells me that authentication servers are down, I've tried updating java, resetting pc, and even disabling firewall, to no avail, I also tried to reinstall, but it fails to install correctly, if at all
#1814 [20:36] <RafieMY> im from malaysia, but why 'whatsmyip' said im at california
#1815 [20:37] <RafieMY> not using any VPN
#1816 [20:37] <pie_flavor> <pie_flavor> RafieMY: you need to come back here when you're at home
#1817 [20:37] <mattym> LL_TUU, What is the exact error and where does it show up?
#1818 [20:37] <RafieMY> im now
#1819 [20:38] <pie_flavor> RafieMY: is your connection proxied
#1820 [20:38] <LL_TUU> mattym, it tells me that the authentication servers are down after the logging in... screen whenever I try to join a server
#1821 [20:38] <mattym> ??> LL_TUU launcher/relog
#1822 [20:38] <urielsalis> LL_TUU, been around mcleaks?
#1823 [20:38] <Absol> LL_TUU: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1824 [20:39] * stiven [stiven@notlogged] has joined #minecrafthelp
#1825 [20:39] <LL_TUU> I've triend launcher relog, and don't know what mcleaks is
#1826 [20:39] <urielsalis> ??> LL_TUU tools/hjt
#1827 [20:39] <Absol> LL_TUU: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1828 [20:39] <Absol> LL_TUU: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1829 [20:39] <RafieMY> sry.. currently not having laptop at hand..
#1830 [20:39] <pie_flavor> RafieMY: jesus
#1831 [20:39] <RafieMY> i'll give the ip when i got my laptop back
#1832 [20:39] <pie_flavor> RafieMY: i mean come back here when you can actually follow the instructions in question
#1833 [20:39] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1834 [20:40] <RafieMY> im at my phone
#1835 [20:40] <pie_flavor> RafieMY: yes i am aware of that
#1836 [20:40] * stiven [stiven@notlogged] has quit. (Client Quit)
#1837 [20:40] <pie_flavor> RafieMY: to help you with your computer, i actually need you to be at your computer
#1838 [20:41] * Girl_Unicorn [Girl_Unicorn@notlogged] has quit. (Ping timeout: 195 seconds)
#1839 [20:41] <RafieMY> i just wanna know does some ISP block port 25565 or the firewall or something (just asking :D)
#1840 [20:41] <pie_flavor> RafieMY: no
#1841 [20:41] <urielsalis> RafieMY, pie_flavor some do
#1842 [20:41] <pie_flavor> RafieMY: that's not how internet works
#1843 [20:42] <urielsalis> Some isps block a lot of game hosting ports
#1844 [20:42] <pie_flavor> they're jerks then
#1845 [20:42] <urielsalis> Example: The isp I had before
#1846 [20:42] <pie_flavor> RafieMY: who's your host
#1847 [20:42] * Erin12 [Erin12@notlogged] has joined #minecrafthelp
#1848 [20:42] <pie_flavor> ISP*
#1849 [20:42] <RafieMY> TMnet
#1850 [20:43] <pie_flavor> top kek they block 6667
#1851 [20:43] <pie_flavor> that might be it
#1852 [20:43] <LL_TUU> Okay I'm back with that link, it's http://paste.ubuntu.com/23656747/
#1853 [20:43] <LL_TUU> Okay I'm back with that link, it's http://paste.ubuntu.com/23656747/
#1854 [20:43] * Erin12 [Erin12@notlogged] has left #minecrafthelp
#1855 [20:43] <urielsalis> ??> LL_TUU av/mcafee/uninstall
#1856 [20:43] <Absol> LL_TUU: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1857 [20:43] <RafieMY> my ISP block it ?
#1858 [20:44] <pie_flavor> RafieMY: it's possible that your computer's ip address changed, rendering the port forward invalid.
#1859 [20:44] <pie_flavor> RafieMY: Otherwise, your ISP may well be blocking it.
#1860 [20:44] <urielsalis> RafieMY, (the 192.168.x.x one)
#1861 [20:44] <RafieMY> ok, what about it ?
#1862 [20:45] <pie_flavor> RafieMY: he's clarifying that's what I mean by your computer's ip address
#1863 [20:45] <RafieMY> so.. nothing could i do ?
#1864 [20:45] <RafieMY> owh..
#1865 [20:45] <pie_flavor> RafieMY: you can check if your computer's ip address changed
#1866 [20:45] <pie_flavor> RafieMY: and then port forward to the new one
#1867 [20:45] <pie_flavor> RafieMY: and set up a static ip for your computer so it doesn't happen again
#1868 [20:46] <pie_flavor> RafieMY: if it wasn't changed, then you're out of luck.
#1869 [20:46] <RafieMY> port forward to new one ??
#1870 [20:46] <urielsalis> (or you can use a different port)
#1871 [20:46] <pie_flavor> yeah
#1872 [20:46] <RafieMY> i can ?
#1873 [20:46] <pie_flavor> RafieMY: in server.properties you can say what port it uses
#1874 [20:46] <RafieMY> i thought that minecraft hosting only run on 25565
#1875 [20:46] <LL_TUU> Okay I ran the uninstall, it's making me reboot so I'll be back after that
#1876 [20:47] <pie_flavor> RafieMY: it can run on whatever port you want
#1877 [20:47] <pie_flavor> RafieMY: the difference is that you can just enter a hostname or ip address when connecting if the port is 25565
#1878 [20:47] <pie_flavor> RafieMY: if it's not 25565, you have to also enter the port
#1879 [20:47] <RafieMY> owh.. thx u very much for the informstion
#1880 [20:48] <RafieMY> so.. i had to give my friend my 'public ip:port' ?
#1881 [20:48] <urielsalis> RafieMY, yes
#1882 [20:48] <pie_flavor> yeah
#1883 [20:48] <pie_flavor> make sure it's the same port you set in server.properties
#1884 [20:48] <pie_flavor> urielsalis: did you know that server.properties is a website?
#1885 [20:49] <urielsalis> lol
#1886 [20:49] <RafieMY> owh.. k. I'll get back when got my laptop back
#1887 [20:49] <RafieMY> no.. its a file ?
#1888 [20:49] <pie_flavor> yeah
#1889 [20:49] <pie_flavor> you open it as a text file
#1890 [20:49] <pie_flavor> with wordpad or somethign
#1891 [20:49] <RafieMY> yea.. did changed it
#1892 [20:49] <pie_flavor> NOT notepad
#1893 [20:49] <pie_flavor> oh i get it
#1894 [20:50] <pie_flavor> no if you go to http://server.properties it's an actual website
#1895 [20:50] <RafieMY> wat ?
#1896 [20:50] * LL_TUU [LL_TUU@notlogged] has quit. (Ping timeout: 195 seconds)
#1897 [20:50] <pie_flavor> try it
#1898 [20:51] <RafieMY> lol.. how could i open it even im on phone ?
#1899 [20:51] <pie_flavor> by going to the website
#1900 [20:51] <pie_flavor> because phones can go to websites
#1901 [20:51] <pie_flavor> type server.properties in the address bar
#1902 [20:53] <RafieMY> i did ask for the help from andrio (cant remember when), but it still cant be fix
#1903 [20:53] <pie_flavor> RafieMY: the underlying point here is we can't help you until you are at your laptop
#1904 [20:53] <RafieMY> :3... ok.
#1905 [20:54] <RafieMY> thx.. 'll see u next time
#1906 [20:54] * RafieMY [RafieMY@notlogged] has quit. (Quit: Web client closed)
#1907 [20:55] * LL_TUU [LL_TUU@notlogged] has joined #minecrafthelp
#1908 [20:55] <LL_TUU> hi, I'm back, mcafee should be uninstalled now
#1909 [20:55] <pie_flavor> try minecraft
#1910 [20:56] <LL_TUU> I already did, same as before
#1911 [20:56] <pie_flavor> get a new hjt report
#1912 [20:56] <LL_TUU> I'll try
#1913 [20:59] * frvr [frvr@notlogged] has joined #minecrafthelp
#1914 [20:59] <LL_TUU> okay I think this should be right, http://paste.ubuntu.com/23656805/
#1915 [21:00] * josh__ [josh__@notlogged] has joined #minecrafthelp
#1916 [21:00] <frvr> I recently emailed Mojang support with my information and transaction ID. My account was hacked, and my name was changed to something vulgar, that I would not like to be associated with my player. When they get my account back, will they change my name back to the previous one?
#1917 [21:01] <pie_flavor> frvr: No clue. I'd guess they will.
#1918 [21:01] <frvr> Okay, thanks.
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#1925 [21:06] <LL_TUU> I don't know that the last message went through entirely, so I'll just resend the link: http://paste.ubuntu.com/23656805/
#1926 [21:06] <pie_flavor> yes it idd
#1927 [21:06] <pie_flavor> patience
#1928 [21:07] <LL_TUU> oh sorry
#1929 [21:07] <pie_flavor> you may have some sort of malware on your system blocking it
#1930 [21:07] <LL_TUU> I just wasnt sure
#1931 [21:07] <pie_flavor> ??> LL_TUU av/adwcleaner
#1932 [21:07] <Absol> LL_TUU: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1933 [21:07] <Absol> LL_TUU: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1934 [21:07] <LL_TUU> okay, will do
#1935 [21:08] * Matt__ [Matt__@notlogged] has joined #minecrafthelp
#1936 [21:09] <Matt__> SOMEBODY HELP
#1937 [21:09] <pie_flavor> ??> Matt__ scold/shout
#1938 [21:09] <Absol> Matt__: There is no need to yell. The acoustics in here are wonderful.
#1939 [21:09] * WADITH [WADITH@notlogged] has joined #minecrafthelp
#1940 [21:09] <Matt__> I Get an error on my computer and I can't play minecraft at all on that computer
#1941 [21:10] * Darkdragon457 [Darkdragon457@notlogged] has quit. (Ping timeout: 195 seconds)
#1942 [21:10] <pie_flavor> Matt__: What is the error?
#1943 [21:10] <Matt__> It says one second
#1944 [21:10] * WADITH [WADITH@notlogged] has quit. (Client Quit)
#1945 [21:11] <Matt__> SocketTimeoutException connect timed out
#1946 [21:11] <Matt__> I looked online and tried to trouble shoot for months
#1947 [21:11] <Matt__> Weeks*
#1948 [21:11] <pie_flavor> Matt__: Where does it say that?
#1949 [21:11] <Matt__> When I try to log in
#1950 [21:11] <pie_flavor> ??> Matt__ tools/hjt
#1951 [21:11] <Absol> Matt__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1952 [21:11] <Absol> Matt__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1953 [21:12] <Matt__> What?
#1954 [21:12] <pie_flavor> Matt__: Read what Absol said.
#1955 [21:12] <Matt__> What will that do
#1956 [21:13] <pie_flavor> well, if you follow the instructions entirely, it will give us a diagnostic report on your comptuer
#1957 [21:13] <pie_flavor> and we can then fix whatever's wrong
#1958 [21:13] <Matt__> It works on other computers
#1959 [21:13] <pie_flavor> yes i'm aware of that
#1960 [21:14] <pie_flavor> because it is a problem on your computer
#1961 [21:14] <pie_flavor> please follow absol's instruction
#1962 [21:14] <Matt__> I am wit please
#1963 [21:14] * LL_TUU [LL_TUU@notlogged] has quit. (Ping timeout: 195 seconds)
#1964 [21:14] <Matt__> I'm gonna log back on this on my computer
#1965 [21:15] <Matt__> My name will still be Matt
#1966 [21:17] * Afootpluto [Afootpluto@notlogged] has joined #minecrafthelp
#1967 [21:19] * LL_TUU [LL_TUU@notlogged] has joined #minecrafthelp
#1968 [21:19] * Matt___ [Matt___@notlogged] has joined #minecrafthelp
#1969 [21:19] <Matt___> Ok im back
#1970 [21:19] <Matt___> pie flavor
#1971 [21:19] <Matt___> its matt
#1972 [21:19] <pie_flavor> hi
#1973 [21:19] * Matt__ [Matt__@notlogged] has quit. (Quit: Web client closed)
#1974 [21:19] <pie_flavor> did you follow the instructions
#1975 [21:19] <Matt___> put the link again
#1976 [21:20] <pie_flavor> ??> Matt___ tools/hjt
#1977 [21:20] <Absol> Matt___: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1978 [21:20] <Absol> Matt___: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1979 [21:20] <LL_TUU> okay, it reset my pc, and I'm back, I tried minecraft and had the same issue
#1980 [21:22] <mattym> LL_TUU, Can you try to connect to this server in Minecraft and see if you get an error: mctest.ae97.net
#1981 [21:22] <LL_TUU> I'll try
#1982 [21:23] <LL_TUU> I can't connect, it's on 1.11 and minecraft won't let me install the latest version
#1983 [21:23] * Thisguy_ [Thisguy_@notlogged] has quit. (Quit: Gambling that I can still restart)
#1984 [21:23] <pie_flavor> LL_TUU: Why won't it let you install the latest version?
#1985 [21:24] <mattym> LL_TUU, Go to minecraft.net/download and download the installer
#1986 [21:24] <LL_TUU> they won't appear in the versions list
#1987 [21:24] <mattym> LL_TUU, Run the installer, and make sure you start the game with the new shortcut or entry it makes for minecraft.
#1988 [21:24] <mattym> LL_TUU, Best bet is to delete any shortcuts or launchers you currently have.
#1989 [21:24] <CubeTheThird> LL_TUU, what do you get if you select 'use latest version' in the versions list?
#1990 [21:25] * Thisguy_ [Thisguy_@notlogged] has joined #minecrafthelp
#1991 [21:26] <LL_TUU> use the latest tells me 1.10 is latest, and trying the launcher seems to work, until it tells me suddenly that no minecraft versions exist to try to run or download
#1992 [21:26] <pie_flavor> CubeTheThird: likely because of the aforementioned server blockage
#1993 [21:26] <CubeTheThird> oh? must have missed that
#1994 [21:26] <pie_flavor> CubeTheThird: that's the problem here
#1995 [21:26] <pie_flavor> the servers are blocked
#1996 [21:27] <CubeTheThird> ??> LL_TUU launcher/log
#1997 [21:27] <Absol> LL_TUU: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1998 [21:27] <Absol> LL_TUU: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1999 [21:29] <LL_TUU> http://paste.ubuntu.com/23656908/
#2000 [21:30] <pie_flavor> LL_TUU: You aren't... changing anything in the HJT reports, are you?
#2001 [21:30] * Stewie_Chewie [Stewie_Chewie@notlogged] has quit. (Ping timeout: 195 seconds)
#2002 [21:30] <pie_flavor> LL_TUU: Would you happen to use MCLeaks or AltDispenser?
#2003 [21:30] <pie_flavor> Because we know these errors very well.
#2004 [21:30] * Matt__ [Matt__@notlogged] has joined #minecrafthelp
#2005 [21:32] <LL_TUU> I'm not changing any reports to my knowledge, I don't know what mcleaks or altdispenser are
#2006 [21:32] <Matt__> ok pie flavor
#2007 [21:32] <Matt__> send the instructions again please
#2008 [21:32] <pie_flavor> ??> Matt__ tools/hjt
#2009 [21:32] <Absol> Matt__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2010 [21:32] <Absol> Matt__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2011 [21:33] <mattym> LL_TUU, Did you do what I said, and remove any minecraft launcher files or shortcuts, then download the installer from minecraft.net/download and run it?
#2012 [21:34] <LL_TUU> I'll try it again
#2013 [21:34] <mattym> LL_TUU, Make sure you delete any current shortcuts or launchers you use
#2014 [21:34] <mattym> LL_TUU, You should be starting minecraft with a completely new icon after the installer is run
#2015 [21:34] * AlanLinkWr [AlanLinkWr@notlogged] has joined #minecrafthelp
#2016 [21:35] <AlanLinkWr> hola
#2017 [21:35] <pie_flavor> hol
#2018 [21:35] <pie_flavor> a
#2019 [21:35] <Matt__> ok pie i just put the link in this chat
#2020 [21:35] <pie_flavor> Matt__: yes
#2021 [21:36] <Matt__> and people oe say mojang blocked the app on my computer
#2022 [21:36] <Matt__> is that fixable
#2023 [21:36] <pie_flavor> Matt__: no mojang did not block anything on your computer
#2024 [21:36] <Matt__> well
#2025 [21:36] <AlanLinkWr> alguien me ayuda cambie mi contraseña pero al querer logear me marca error me logge en mojang pero ahi si me deja logear en minecraft.net no me deja ni en minecraft alguien me ayuda ?
#2026 [21:36] <pie_flavor> Matt__: please put the link in chat
#2027 [21:37] <Matt__> it just doesnt work on this computer
#2028 [21:37] <CubeTheThird> ??> AlanLinkWr lang/es
#2029 [21:37] <Absol> AlanLinkWr: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2030 [21:37] <Matt__> wait its loading
#2031 [21:37] <AlanLinkWr> ok
#2032 [21:37] <Matt__> http://paste.ubuntu.com/23656931/
#2033 [21:37] <AlanLinkWr> Someone help me change my password but to want to logear me mark error me loge in mojang but there if you leave me logear in minecraft.net does not leave me nor in minecraft anyone help me?
#2034 [21:39] <Matt__> pie flavor?
#2035 [21:39] <Matt__> whats wrong
#2036 [21:40] <LL_TUU> ok I did the launcher thing and it is the same
#2037 [21:40] <pie_flavor> Matt__: i have found the problem
#2038 [21:40] <pie_flavor> Matt__: the problem is you have installed the illegal software MCLeaks onto your computer
#2039 [21:41] <Matt__> oh no, my brother -_-
#2040 [21:41] <mattym> ??> LL_TUU win/reinst
#2041 [21:41] <Absol> LL_TUU: You may need to reinstall the locally installed files that Minecraft puts into place.
#2042 [21:41] <Absol> LL_TUU: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2043 [21:41] <Matt__> ughhh how can i fix it!!! i want to play!!
#2044 [21:41] <pie_flavor> Matt__: First, follow Absol's instructions below.
#2045 [21:41] <pie_flavor> ??> Matt__ win/hosts/edit
#2046 [21:41] <Absol> Matt__: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2047 [21:41] <Absol> Matt__: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#2048 [21:42] <Matt__> ok then what
#2049 [21:43] <pie_flavor> Matt__: you should see two lines of text
#2050 [21:43] <pie_flavor> containing an IP and either authserver.mojang.com or sessionserver.mojang.com
#2051 [21:43] <pie_flavor> delete both of those entire lines
#2052 [21:43] <pie_flavor> save the file
#2053 [21:43] <pie_flavor> minecraft works again
#2054 [21:43] <pie_flavor> also, change your mojang password. you've just sent it to them; they'll steal your account.
#2055 [21:44] <Matt__> lol ok
#2056 [21:44] * PBrito [PBrito@notlogged] has joined #minecrafthelp
#2057 [21:44] <LL_TUU> I tried the reinst thing, I now have no minecraft versions when i try to pull it up, and none available
#2058 [21:45] <pie_flavor> LL_TUU: when we say version
#2059 [21:45] <pie_flavor> LL_TUU: we mean version
#2060 [21:45] <pie_flavor> LL_TUU: not profile
#2061 [21:45] <pie_flavor> you click 'edit profile' and select the correct version
#2062 [21:45] <LL_TUU> I mean version
#2063 [21:45] <mattym> pie_flavor, That has nothing to do with whats currently being instructed.
#2064 [21:46] <pie_flavor> LL_TUU: Are you using the default launcher provided by Mojang?
#2065 [21:46] <Matt__> PIE FLAVOR
#2066 [21:46] <PBrito> i tried to login my account minecraft, and i cant login, so i put forgot my password, and them i go to the email and i didnt received any message.
#2067 [21:46] <LL_TUU> yes
#2068 [21:46] <mattym> LL_TUU, Once you have completed the instructions, run the game again.
#2069 [21:46] <PBrito> i tried to login my account minecraft, and i cant login, so i put forgot my password, and them i go to the email and i didnt received any message.
#2070 [21:46] <pie_flavor> mattym: LL_TUU is saying that there are no available versions
#2071 [21:46] <pie_flavor> PBrito: please do not repeat yourself
#2072 [21:46] <LL_TUU> I can't run the game, the launcher says there are no versions to run
#2073 [21:46] <Matt__> I LOVE YOU
#2074 [21:46] <pie_flavor> LL_TUU: Please send a screenshot.
#2075 [21:46] <PBrito> AMANSA E RESPONDE
#2076 [21:46] <pie_flavor> PBrito: HOLD ON JESUS
#2077 [21:46] <pie_flavor> PBrito: what is your email host
#2078 [21:47] <PBrito> pedro_brito_1996@hotmail.com
#2079 [21:47] <pie_flavor> hotmail has issues receiving mojang emails
#2080 [21:47] <pie_flavor> gmail is recommended
#2081 [21:47] <PBrito> can you change my email account?
#2082 [21:47] <pie_flavor> no, but mojang can
#2083 [21:47] <pie_flavor> ??> PBrito account/send-email
#2084 [21:47] <Absol> PBrito: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2085 [21:48] <Absol> PBrito: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2086 [21:48] <LL_TUU> okay I got that screenshot http://imgur.com/a/MAHpz
#2087 [21:48] <PBrito> MOJANG they suck
#2088 [21:48] <mattym> LL_TUU, Are there multiple user accounts on your PC?
#2089 [21:49] <LL_TUU> no
#2090 [21:49] <PBrito> they dont answerme like a 1 week
#2091 [21:49] <mattym> LL_TUU, Do you have any parental control software installed?
#2092 [21:49] <PBrito> and i want to play right now
#2093 [21:49] <LL_TUU> nope
#2094 [21:49] <PBrito> vai levar no cu otário
#2095 [21:49] <pie_flavor> mattym: remember there was a SCPBE in the log
#2096 [21:49] <PBrito> de merda
#2097 [21:49] * CubeTheThird kicked PBrito from #minecrafthelp (Reason: Brito :PBrito)
#2098 [21:49] <pie_flavor> PBrito: Well, that's not happening. Sorry.
#2099 [21:50] <AlanLinkWr> Help when you want to register on the launcher and on the minecraft.net page do not leave me on the launcher I have this "sorry but we could not connect to our servers please make sure it is online and that minecraft is not blocked" Y On the page I get "Error processing your request, please try again". But I loge on the mojang page and there if I can login that helps
#2100 [21:50] <mattym> pie_flavor, Yeah, but that was in a log of something that launched, not something that made no connection to the service.
#2101 [21:50] * Matt__ [Matt__@notlogged] has quit. (Ping timeout: 195 seconds)
#2102 [21:50] <pie_flavor> i gtg eat din
#2103 [21:51] <mattym> ??> AlanLinkWr tools/hjt
#2104 [21:51] <Absol> AlanLinkWr: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2105 [21:51] <Absol> AlanLinkWr: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2106 [21:51] <mattym> LL_TUU, Ok lets try something else.
#2107 [21:51] <mattym> ??> LL_TUU av/malwarebytes
#2108 [21:51] <Absol> LL_TUU: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2109 [21:51] <Absol> LL_TUU: Download it here: http://www.malwarebytes.org/
#2110 [21:52] <mattym> LL_TUU, Download the tool Absol linked, run it, do a full scan, and when it completes have it clean/quaranteen/do whatever it wants.
#2111 [21:52] <AlanLinkWr> ok wait
#2112 [21:52] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2113 [21:54] <AlanLinkWr> That I put in Poster and in Syntax
#2114 [21:55] <mattym> AlanLinkWr, Dont touch syntax, anything you want in poster
#2115 [21:56] <AlanLinkWr> Is Impressions put my nick? I do not use anything
#2116 [21:56] <mattym> AlanLinkWr, put anyting you want
#2117 [21:57] <AlanLinkWr> Ok, I'll send it
#2118 [21:58] <AlanLinkWr> now?
#2119 [21:58] * PBrito [PBrito@notlogged] has joined #minecrafthelp
#2120 [21:59] <mattym> AlanLinkWr, We need the link to it
#2121 [21:59] <AlanLinkWr> http://paste.ubuntu.com/23657027/
#2122 [22:00] <mattym> ??> AlanLinkWr info/mcleaks
#2123 [22:00] <Absol> AlanLinkWr: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#2124 [22:00] <Absol> AlanLinkWr: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#2125 [22:00] <mattym> AlanLinkWr, To fix the hosts file you will need the following instructions form Absol
#2126 [22:00] * thedude [thedude@notlogged] has joined #minecrafthelp
#2127 [22:00] <mattym> ??> AlanLinkWr win/hosts/edit
#2128 [22:00] <Absol> AlanLinkWr: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2129 [22:00] <Absol> AlanLinkWr: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#2130 [22:01] * PBrito [PBrito@notlogged] has quit. (Ping timeout: 195 seconds)
#2131 [22:02] <AlanLinkWr> Which notebook
#2132 [22:03] <thedude> anyone else having a hard time loggin into their minecraft account?
#2133 [22:04] <mattym> thedude, No, what happens when you try?
#2134 [22:05] <thedude> it just keeps askiing for password. had to enter it in almost 10times before it logged me in.
#2135 [22:06] <AlanLinkWr> which notebook absol ?
#2136 [22:06] <thedude> and yes i was typing the password correctly,
#2137 [22:06] <thedude> i even typed it out in notepad and just started pasting it in.
#2138 [22:06] <mattym> AlanLinkWr, Read the instructions you were given, it has all the information
#2139 [22:07] <mattym> thedude, If it says its wrong, you should try waiting a few minutes before making another attempt.
#2140 [22:07] <AlanLinkWr> I do not know what notebook in which it is located
#2141 [22:07] <mattym> thedude, You have probably locked yourself out.
#2142 [22:07] <mattym> ??> AlanLinkWr win/hosts/edit
#2143 [22:07] <Absol> AlanLinkWr: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2144 [22:07] <Absol> AlanLinkWr: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#2145 [22:07] <mattym> AlanLinkWr, Follow the instructions exactly
#2146 [22:08] <thedude> nope. i finally got in. and its not just me. four of myfriends all had it happing in the last 30min.
#2147 [22:08] <mattym> thedude, Well there are no issues with the service, it could be an local internet issue, or any number of other issues.
#2148 [22:09] <thedude> when we tried to connect to a server. it said failed conection.
#2149 [22:09] <thedude> I am going to call my ISP and have them reset everything.
#2150 [22:09] <LL_TUU> it's getting late, I think I'll have to let malwarebytes run, and pick up tomorow, thanks all
#2151 [22:10] * LL_TUU [LL_TUU@notlogged] has quit. (Quit: Web client closed)
#2152 [22:16] * Mining4dawin [Mining4dawin@notlogged] has joined #minecrafthelp
#2153 [22:16] <AlanLinkWr> I already did what I was told now that I delete the files that I get?
#2154 [22:17] <mattym> AlanLinkWr, Do you have the text file open?
#2155 [22:17] <AlanLinkWr> yes
#2156 [22:17] <mattym> AlanLinkWr, Remove the lines that have the word mojang in them, then save and close the file
#2157 [22:17] <Mining4dawin> Alright so my issue is that i forgot my email for my original minecraft account when trying to migrate now the thing is the stupid section on "forgot your email?" doesn't help whatsoever... i can't do anything despite having access to this account for years, this new stupid migration shit is annoying me..
#2158 [22:17] <Absol> Mining4dawin: Please keep it civil
#2159 [22:18] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#2160 [22:18] <AlanLinkWr> You do not have lines
#2161 [22:18] <mattym> ??> Mining4dawin account/send-email
#2162 [22:18] <Absol> Mining4dawin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2163 [22:18] <Absol> Mining4dawin: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2164 [22:19] <mattym> AlanLinkWr, Did you remove them yet?
#2165 [22:19] <AlanLinkWr> There are no lines in mojang
#2166 [22:19] <mattym> AlanLinkWr, What do you see in the file you opened in notepad?
#2167 [22:20] <AlanLinkWr> I can spend what I get out only 2 things come out?
#2168 [22:21] * Mining4dawin [Mining4dawin@notlogged] has quit. (Ping timeout: 195 seconds)
#2169 [22:21] * ZombyHD [ZombyHD@notlogged] has joined #minecrafthelp
#2170 [22:22] <mattym> AlanLinkWr, Delete the two lines in the hosts file, then save the file close it, and try minecraft again.
#2171 [22:23] <AlanLinkWr> So that only the block of notes remains? .
#2172 [22:23] <mattym> Yes
#2173 [22:26] * Cyrus [Cyrus@notlogged] has quit. (Ping timeout: 206 seconds)
#2174 [22:27] <AlanLinkWr> Do not leave me
#2175 [22:28] <AlanLinkWr> But do not let me enter the page of minecraft.net
#2176 [22:28] <mattym> AlanLinkWr, Then you havent done the instructions properly
#2177 [22:29] <AlanLinkWr> As if you will not let me enter the page or the launcher
#2178 [22:31] <mattym> AlanLinkWr, Find someone that can help you understand. The instructions that were given will fix your issue, if its still happening you havent properly completed the instructions.
#2179 [22:31] <AlanLinkWr> ok
#2180 [22:31] * AlanLinkWr [AlanLinkWr@notlogged] has quit. (Quit: Web client closed)
#2181 [22:39] * aconfusedyak [aconfusedyak@notlogged] has joined #minecrafthelp
#2182 [22:40] <aconfusedyak> i need help fixing my minecraft account i havent played in awile and it wont let me transfer my old minecraft account into a mojang account
#2183 [22:41] <mattym> aconfusedyak, What happens when you try?
#2184 [22:41] <aconfusedyak> so i click the "migrate account" button at the bottem of the screen and nothing happens
#2185 [22:42] <mattym> aconfusedyak, What is your ingame username?
#2186 [22:42] * ThatGuy71310 [ThatGuy71310@notlogged] has joined #minecrafthelp
#2187 [22:42] <aconfusedyak> i belive it is "aconfusedyak" or "A Confused Yak"
#2188 [22:43] <mattym> aconfusedyak, After you click on the option to migrate, you dont see where it asks you for the email associated with your account, or asks for the username and password
#2189 [22:44] <aconfusedyak> i have entered the minecraft account credentials and the details for your new mojang account and have checked the terms and conditions box
#2190 [22:45] <mattym> aconfusedyak, Does it give you an error or anything when you try to submit it?
#2191 [22:45] * ThatGuy71310 [ThatGuy71310@notlogged] has quit. (Ping timeout: 195 seconds)
#2192 [22:46] <aconfusedyak> for a fraction of a second it says "checking account status" and reverts back to the prior "migrate account" button
#2193 [22:46] <mattym> ??> aconfusedyak account/send-email
#2194 [22:46] <Absol> aconfusedyak: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2195 [22:46] <Absol> aconfusedyak: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2196 [22:47] <aconfusedyak> and what do i do if it was given to me years ago and i dont have that in formation anymore?
#2197 [22:47] <mattym> aconfusedyak, Then you wont be able to migrate
#2198 [22:48] <aconfusedyak> well that sucks
#2199 [22:48] <aconfusedyak> thanks for the help
#2200 [22:49] <mattym> aconfusedyak, You may just want to try the migration again at a later time.
#2201 [22:49] <mattym> aconfusedyak, Otherwise you will need to contact Mojang if it continues to give you errors.
#2202 [23:26] * Samuru [Samuru@notlogged] has joined #minecrafthelp
#2203 [23:29] <Samuru> The heads and some blocks in my Minecraft inventory are backwards what is probably causing this? And how could I fix this?
#2204 [23:30] <thgilfodrol> backwards? what do you mean?
#2205 [23:32] <Samuru> In the inventory for heads and some blocks like the observer block is pointed backwards
#2206 [23:33] <Andrio> I think that was fixed in version 16w50a.
#2207 [23:34] <thgilfodrol> ah, I see what you mean
#2208 [23:34] <Samuru> Okay I will check on that and be back if its not fixed
#2209 [23:39] <Samuru> Okay Thank you a lot for helping so much! I had it snapshots off thank you.
#2210 [23:40] * bottlecapper [bottlecapper@notlogged] has joined #minecrafthelp
#2211 [23:40] <Samuru> Have a great rest of day/night
#2212 [23:41] <bottlecapper> hello i need help migrating my old minecraft account to a mojang account but i forgot my old username i know my old email land password
#2213 [23:41] <mattym> bottlecapper, Check your email for the confirmation, it should list your username
#2214 [23:42] <bottlecapper> how do i do that?
#2215 [23:42] <mattym> bottlecapper, Seach your email for the initial confirmation from when you purchased it.
#2216 [23:42] * bottlecapper [bottlecapper@notlogged] has quit. (Client Quit)
#2217 [23:44] * zetsubou [zetsubou@notlogged] has joined #minecrafthelp
#2218 [23:45] <zetsubou> Bought the game, game kept crashing
#2219 [23:45] <zetsubou> anyone had same issue?
#2220 [23:45] <mattym> ??> zetsubou launcher/crash-log
#2221 [23:45] <Absol> zetsubou: We need to see your crash log, which appears after a crash.
#2222 [23:45] <Absol> zetsubou: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2223 [23:45] <zetsubou> gimem a sec
#2224 [23:46] <zetsubou> http://paste.ubuntu.com/23657346/
#2225 [23:46] <zetsubou> there it is
#2226 [23:46] <mattym> zetsubou, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2227 [23:47] <zetsubou> i should have one
#2228 [23:47] <zetsubou> gimme a second
#2229 [23:47] <zetsubou> http://paste.ubuntu.com/23657348/
#2230 [23:48] <zetsubou> dxdiags in there
#2231 [23:48] <mattym> zetsubou, Ok one moment
#2232 [23:48] <zetsubou> thanks
#2233 [23:48] <mattym> zetsubou, Download and Install the 3rd file listed on the left of this page https://downloadcenter.intel.com/download/25977
#2234 [23:49] <zetsubou> what's wrong?
#2235 [23:50] <zetsubou> i JUST updated one of the drivers ungh
#2236 [23:51] <zetsubou> yeah for some reason whenever I try to update the intel driver it says incompatible with my computer no matter which one i download
#2237 [23:51] <zetsubou> this has happened before
#2238 [23:51] <mattym> ??> zetsubou oem/hp/product-number
#2239 [23:51] <Absol> zetsubou: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#2240 [23:51] <Absol> zetsubou: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#2241 [23:52] <zetsubou> one sec
#2242 [23:53] <zetsubou> 2ce3310kdh
#2243 [23:53] <mattym> zetsubou, Keep looking, make sure you find whats listed as the HP Product Number
#2244 [23:54] <zetsubou> thats it up there
#2245 [23:54] <zetsubou> hold on thats serial number
#2246 [23:54] <zetsubou> is that the same thing?
#2247 [23:54] <mattym> zetsubou, No
#2248 [23:54] <zetsubou> k
#2249 [23:54] <zetsubou> one sec
#2250 [23:56] <zetsubou> E1Z20UT#ABA
#2251 [23:56] <zetsubou> taht should be it
#2252 [23:56] <mattym> Ok
#2253 [23:57] * jenselcraft [jenselcraft@notlogged] has joined #minecrafthelp
#2254 [23:57] <mattym> zetsubou, Hmm i know thats a product id, it fits the format, but its not bringing anything up on HP's site
#2255 [23:57] <mattym> zetsubou, Give me a moment
#2256 [23:58] * Cyrus [Cyrus@notlogged] has joined #minecrafthelp
#2257 [23:58] * jenselcraft [jenselcraft@notlogged] has quit. (Client Quit)
#2258 [23:58] <zetsubou> wooo
#2259 [23:58] <zetsubou> ok ive got a ghost laptop
#2260 [23:58] <zetsubou> awesome
#2261 [23:58] <zetsubou> still doesnt really explain minecraft not even bothering to launch
#2262 [23:59] <mattym> zetsubou, Well you have outdated graphics drivers, it cant launch without updated ones.
#2263 [23:59] <mattym> zetsubou, Download and Install the file from this page http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5229456&swItemId=ob_145661_1&swEnvOid=4059