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#8 [00:39] <Devoidluig> hello?
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#11 [00:45] <bbBrandon> hi can i have someone whos good with PEX to join my server and make some ranks and permissions please
#12 [00:45] * xXCarnageXx [xXCarnageXx@notlogged] has joined #minecrafthelp
#13 [00:46] <xXCarnageXx> what is the boungeecord i cant logg in to skybound
#14 [00:48] <xXCarnageXx> hello
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#16 [00:49] <xXCarnageXx> what that
#17 [00:50] <bbBrandon> can someone whos good with PEX join my server and help me make some groups and permissions
#18 [00:51] <xXCarnageXx> what is the boungeecord ir won't late me join the server
#19 [00:52] <xXCarnageXx> well i dont have the patient pls answer pls
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#25 [01:02] <xXCarnageXx> HELP WITH THE BOUNGEECORD I DON'T NOW WHAT THAT IS AND I NEED HELP TO TAKE IT OFF
#26 [01:03] <GreyVulpine> Uh, what?
#27 [01:05] <xXCarnageXx> what is the boungeecord it wont late me join the sever
#28 [01:06] <GreyVulpine> Bungeecord is a server-side plugin that manages how players connect to a game server. It's all done server-side.
#29 [01:06] <GreyVulpine> If you're having problems with it, contact that game server's admin(s)
#30 [01:07] <xXCarnageXx> how
#31 [01:07] <GreyVulpine> Look up the server's website, if they have one, and look for support there
#32 [01:07] <xXCarnageXx> ok thx
#33 [01:08] <xXCarnageXx> i one morething what the waterfall
#34 [01:08] <GreyVulpine> Sorry, can you elaborate?
#35 [01:08] <xXCarnageXx> the waterfall
#36 [01:08] <GreyVulpine> What about a waterfall?
#37 [01:09] <xXCarnageXx> is on the server and is have that on the top
#38 [01:09] <GreyVulpine> I have no idea what that is.
#39 [01:10] <xXCarnageXx> ok thx for the help
#40 [01:12] <xXCarnageXx> it have a site but no support
#41 [01:13] <GreyVulpine> What is the site?
#42 [01:13] <xXCarnageXx> http://savage.games/
#43 [01:14] <GreyVulpine> Post in their forums: http://savage.games/forums/
#44 [01:15] <xXCarnageXx> ok
#45 [01:16] * Jackson413 [Jackson413@notlogged] has joined #minecrafthelp
#46 [01:22] <xXCarnageXx> now what i do it steel wont late me join
#47 [01:23] <GreyVulpine> Did a staff member or admin of that server get back to you?
#48 [01:23] <xXCarnageXx> no
#49 [01:23] <GreyVulpine> Then you'll need to wait for them to do so
#50 [01:24] <xXCarnageXx> ok
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#52 [01:26] <xXCarnageXx> bye thx for you help
#53 [01:27] <GreyVulpine> Have a good one.
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#56 [01:30] * CB [CB@notlogged] has joined #minecrafthelp
#57 [01:32] <CB> hi i cant login it gives me an error saying"Certificate exception: noname matching authserver.mojang.com found"
#58 [01:33] <GreyVulpine> ??> CB tools/hjt
#59 [01:33] <Absol> CB: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#60 [01:33] <Absol> CB: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#61 [01:33] <GreyVulpine> CB - Please follow Absol's instructions.
#62 [01:42] <CB> http://paste.ubuntu.com/23667550/
#63 [01:43] <GreyVulpine> Used MCleaks or some sort of alt launcher/switcher for minecraft?
#64 [01:44] <Chromaryu> (FASTÎÞÏßÍø¿¨¿Í»§¶ËÓ¦ÓóÌÐò)
#65 [01:44] <CB> this is my brothers computer i thought to play minecraft in this because my old one is broken
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#67 [01:45] <iPhoneCue> Hello?
#68 [01:45] <CB> hi
#69 [01:45] <Chromaryu> iPhoneCue: Ask here.
#70 [01:45] <GreyVulpine> ??> CB win/hosts
#71 [01:45] <Absol> CB: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#72 [01:45] <Absol> CB: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#73 [01:45] <iPhoneCue> Would anyone be interested to buy a MineCon Cape 2016?
#74 [01:46] <GreyVulpine> iPhoneCue - That's against the terms of service for Minecraft, you cannot do that
#75 [01:46] <iPhoneCue> Oh well add me on Skype if anyone need anything
#76 [01:46] <iPhoneCue> Skype name is xaviergarcia0909
#77 [01:46] <GreyVulpine> Please don't advertise here
#78 [01:46] <Chromaryu> ^
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#80 [01:47] <CB> http://paste.ubuntu.com/23667562/
#81 [01:47] * GreyVulpine sighs
#81 [01:47] * Chromaryu sighs
#81 [01:47] <CB> http://paste.ubuntu.com/23667562/
#82 [01:48] <GreyVulpine> Tell your brother to stop trying to pirate software and games.
#83 [01:48] <GreyVulpine> That's one of the reasons why minecraft isn't working for you
#84 [01:48] <CB> ya he's a big @@@@, he always gets me in trouble
#85 [01:48] <GreyVulpine> Now, you've actually purchased minecraft, right?
#86 [01:49] <Chromaryu> Andrio: see CB's link.
#87 [01:49] <CB> my dad bought it for me
#88 [01:49] <GreyVulpine> Right, I assume you're on windows? Which windows?
#89 [01:49] <CB> Windows 7
#90 [01:50] <GreyVulpine> Okay, in the start menu, in the search bar, type in notepad and do not press enter. Instead, in the search results, right click on notepad and choose Run as Administrator
#91 [01:50] <GreyVulpine> Let me know when you have notepad open
#92 [01:50] * Andrio looks.
#92 [01:50] <CB> ok
#93 [01:50] <CB> done
#94 [01:50] <Andrio> 127.0.0.1 activation.cloud.techsmith.com – malware?
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#96 [01:51] <GreyVulpine> No, techsmith, software dev that makes snagit and other screen capture software
#97 [01:51] <Andrio> Ah
#98 [01:51] <GreyVulpine> Paid for software, but this guy's brother is apparently pirating it
#99 [01:51] <CB> done
#100 [01:51] <GreyVulpine> CB - In notepad, go to "Open", then in the filename, type in: %SystemRoot%\System32\drivers\etc\hosts
#101 [01:52] <GreyVulpine> Press enter. Do you see the hosts file open, with 4 lines?
#102 [01:52] <CB> YES
#103 [01:52] <GreyVulpine> Delete the first two lines with Mojang in it. Save it.
#104 [01:53] <GreyVulpine> Leave the last two alone, I'm not going to worry about those.
#105 [01:53] <GreyVulpine> Then after saving the file, run minecraft, attempt to log in
#106 [01:54] <CB> It asks me to where to save
#107 [01:54] <GreyVulpine> Same place.
#108 [01:54] <GreyVulpine> %SystemRoot%\System32\drivers\etc\hosts
#109 [01:55] <CB> it says"this file is set to read-only try again with a different file name"
#110 [01:55] <GreyVulpine> Bleh, right then.
#111 [01:56] <CB> ???
#112 [01:56] <GreyVulpine> Wait one.
#113 [01:56] <CB> ok
#114 [01:56] <GreyVulpine> Press your Windows+R keys at the same time. In the run command, type in: %SystemRoot%\System32\drivers\etc
#115 [01:56] <GreyVulpine> Press enter. Do you see the hosts file?
#116 [01:57] <CB> yes
#117 [01:57] <GreyVulpine> There may be more than one, let me know if you see more than one
#118 [01:57] <CB> yes
#119 [01:57] <GreyVulpine> You do see more than one?
#120 [01:57] <CB> yes
#121 [01:58] <GreyVulpine> Okay, do you see the type of file? One may be an ICS type, one is a regular file
#122 [01:59] <CB> yes
#123 [01:59] <GreyVulpine> The one that's not an ICS file, right click on it, go to properties.
#124 [01:59] <CB> ok
#125 [01:59] <GreyVulpine> Uncheck the "Read-only" flag
#126 [01:59] <GreyVulpine> Go back to notepad, and resave the file.\
#127 [02:00] <CB> done
#128 [02:00] <GreyVulpine> Now try minecraft
#129 [02:01] <CB> OMMMGGG THANKS
#130 [02:01] <CB> THANK YOU SO MUCH
#131 [02:01] <GreyVulpine> Anytime, tell your brother that his pirated copy of minecraft may not work now.
#132 [02:01] <GreyVulpine> But yeah, enjoy.
#133 [02:05] * zelpa [zelpa@notlogged] has joined #minecrafthelp
#134 [02:05] <zelpa> Yo where can I report issues with the minecraft.net website? Can't find a contact email or anything regarding the site.
#135 [02:05] <GreyVulpine> zelpa - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#136 [02:07] <zelpa> Seems to be for game issues, it asks which game version the issue is for.
#137 [02:07] <GreyVulpine> It's really the only means of reporting issues
#138 [02:08] <zelpa> Surely Microsoft should have their own email for the site itself? Like a webmaster contact or something?
#139 [02:08] <GreyVulpine> Nope
#140 [02:08] <zelpa> That just seems kinda silly honestly
#141 [02:09] <GreyVulpine> Microsoft owns the IP, Mojang is still the company that develops and supports minecraft for the PC/mobile editions.
#142 [02:09] <zelpa> The site is designed by Microsoft though isn't it? It even has their logo at the bottom and everything.
#143 [02:09] <GreyVulpine> Nope
#144 [02:09] <GreyVulpine> It's all Mojang, still.
#145 [02:10] <zelpa> "© 2016 Microsoft"
#146 [02:10] <GreyVulpine> Mojang © 2009-2016. "Minecraft" is a trademark of Mojang Synergies AB
#147 [02:10] <zelpa> I'll harass one of the devs on twitter or something I suppose
#148 [02:10] <GreyVulpine> Let us know if that works.
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#152 [02:20] <Sea> I redeemed my minecraft windows ten edtion code and so it said i had to go to my downloads and etc
#153 [02:20] <Sea> Wait i got it1
#154 [02:20] <Sea> Sorry for wasting your time
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#165 [03:50] <Quinna> My minecraft on my iPad keeps crashing
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#168 [03:54] <Quinna> My minecraft on my iPad keeps crashing
#169 [03:54] <samanto1422> Salve
#170 [03:55] <samanto1422> Parli italiano?
#171 [03:55] <Quinna> What
#172 [03:55] <Quinna> What
#173 [03:55] <samanto1422> Italiano??
#174 [03:55] <Quinna> No
#175 [03:55] <samanto1422> I doni speak English
#176 [03:56] <Quinna> Me no Italiano
#177 [03:56] <samanto1422> One moment
#178 [03:57] <samanto1422> Usino Magic And love we ve manager To gather some fatalismo abitanti The crash
#179 [03:58] <samanto1422> And The Will investigatori this a Soon a wr can
#180 [03:58] <samanto1422> I dont play
#181 [03:58] <Quinna> Ok thanks
#182 [03:59] <samanto1422> ???
#183 [03:59] <Quinna> Me don't speak Italian
#184 [03:59] <samanto1422> Yyou spek English
#185 [04:00] <Quinna> Yes
#186 [04:00] <samanto1422> Ok
#187 [04:01] <samanto1422> I Can Not play
#188 [04:01] <Quinna> Ya cab play
#189 [04:01] <Quinna> Can
#190 [04:02] <samanto1422> What do i have To do ?
#191 [04:02] <samanto1422> ????
#192 [04:03] <Quinna> Donalod minecraft
#193 [04:03] <samanto1422> Done
#194 [04:04] <Quinna> Make a world
#195 [04:04] <samanto1422> Done
#196 [04:04] <Quinna> Does it crash
#197 [04:06] <samanto1422> I get written so
#198 [04:06] <samanto1422> It looks lire The game ha crashed
#199 [04:06] <Quinna> Ya
#200 [04:07] <samanto1422> What do I do
#201 [04:07] <Quinna> I'm trying to figure that one out
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#203 [04:08] <FirePower> Is there any more add ins to mine raft
#204 [04:09] <Quinna> It's keeps crashing
#205 [04:09] <FirePower> Add ons very sorry auto type
#206 [04:10] <FirePower> Ok thanks but is texture packs that's created by community also gonna crash my game?
#207 [04:10] <Quinna> Ya lots
#208 [04:11] <FirePower> What if I use the global texture packs? Will the game crash also?
#209 [04:12] <Quinna> It's just a bug the will fix it
#210 [04:13] <FirePower> Thanks for answering my questions Quinna
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#215 [04:35] * Zyf_B_Gone is now known as Zyferus
#216 [04:48] * Master [Master@notlogged] has joined #minecrafthelp
#217 [04:48] <Master> Is this a place to sort out your account...?
#218 [04:48] <Master> Or is this chat built mainly for other pronlems?
#219 [04:49] * KinqMarshmello [KinqMarshmello@notlogged] has joined #minecrafthelp
#220 [04:49] <Master> hi
#221 [04:49] <KinqMarshmello> cant login to minecraft
#222 [04:49] <Master> Same!
#223 [04:49] <KinqMarshmello> tryed to change my password 2 times xD
#224 [04:50] <Master> Well i haven't had access to my account for over a year...
#225 [04:50] <Master> And i'm still trying to get it back
#226 [04:50] <KinqMarshmello> ohh, that`s sad :(
#227 [04:50] <Master> Ikr
#228 [04:50] <KinqMarshmello> are you a helper
#229 [04:50] <Master> I'm just waiting for someone to help us... :/
#230 [04:51] <Master> (I'm no helper, sorry...)
#231 [04:51] <KinqMarshmello> how long have u waited?
#232 [04:51] <Master> For at least a minute now
#233 [04:51] <KinqMarshmello> gonna try emailing mojang
#234 [04:51] <KinqMarshmello> do u know theyre email?
#235 [04:52] <GreyVulpine> That would be best. Nobody here works for Mojang, and the majority of helpers right now are probably asleep.
#236 [04:52] <GreyVulpine> KinqMarshmello - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#237 [04:55] <Master> Hello!
#238 [04:55] <pie_flavor> Herro!
#239 [04:55] <GreyVulpine> Master - Hello.
#240 [04:56] <Master> *gasp* Are you a helper GreyVulpine? :/
#241 [04:56] <pie_flavor> We both are.
#242 [04:56] <Master> Oh good! :D
#243 [04:56] <GreyVulpine> Indeed.
#244 [04:56] <Master> Right, i'll tell you what happened!
#245 [04:56] <KinqMarshmello> Me 2
#246 [04:56] <Master> So sit back and relax! ^_^
#247 [04:56] <Master> Okay!
#248 [04:56] * skunkdonkey [skunkdonkey@notlogged] has joined #minecrafthelp
#249 [04:57] <pie_flavor> KinqMarshmello: You can't change your password because you're locked out.
#250 [04:57] <pie_flavor> KinqMarshmello: This resets after 3 hours.
#251 [04:57] <KinqMarshmello> ive tried to change my password 2 times does not work to login and it comes up InvalidCreans
#252 [04:57] <skunkdonkey> pie is that the same for your ip being locked
#253 [04:57] <KinqMarshmello> what do u mean?
#254 [04:57] <pie_flavor> skunkdonkey: What do you mean
#255 [04:58] <skunkdonkey> after too many failed attempts
#256 [04:58] <Master> So, over a year ago, my account login didn't work anymore.... My email address didn't work either so i tried to change it to a different one, the email went through but the link didn't work because the security questions weren't working due to the fact that i hadn't done them on my account
#257 [04:58] <Master> So there's nothing i can do...
#258 [04:58] <pie_flavor> KinqMarshmello: Hang on, do you mean that you're unable to log into the website, or into Minecraft? And if the answer is Minecraft, can you log into the website?
#259 [04:58] <Master> ...help! XD
#260 [04:58] <KinqMarshmello> ive being waiting and trying like 5 hours in 2 days!
#261 [04:58] <pie_flavor> skunkdonkey: Yes, it's per-IP not per-account.
#262 [04:58] <KinqMarshmello> ill try
#263 [04:59] <GreyVulpine> Master - You'll have better luck trying to get help from Mojang's Customer Support. You can contact them from: https://help.mojang.com/customer/portal/emails/new
#264 [04:59] <skunkdonkey> Ok
#265 [04:59] <skunkdonkey> So 3 hours?
#266 [04:59] <Master> Ok, thank you
#267 [04:59] * Master [Master@notlogged] has quit. (Quit: Web client closed)
#268 [04:59] <skunkdonkey> pie_flavor Is that for 3 hours, correct?
#269 [04:59] <pie_flavor> skunkdonkey: Yep!
#270 [04:59] <pie_flavor> skunkdonkey: Make sure to reset without logging in first, too, or else it'll just restart the timer.
#271 [05:00] <skunkdonkey> pie_flavor: reset my pw?
#272 [05:00] <KinqMarshmello> pie
#273 [05:00] <KinqMarshmello> i cant login to the website or minecraft
#274 [05:00] <pie_flavor> skunkdonkey: Actually, that depends. Did you screw up your password, or did someone else change it?
#275 [05:01] <pie_flavor> KinqMarshmello: Wait three hours, and then reset your password on Mojang's website.
#276 [05:01] <skunkdonkey> pie_flavor: I found my pw, it was me just screwing it up
#277 [05:01] <pie_flavor> skunkdonkey: In that case, you're good to go after three hours.
#278 [05:01] <KinqMarshmello> no i quit minecraft and fuck up mojang instead
#279 [05:01] <Absol> KinqMarshmello: Please keep it civil
#280 [05:01] <skunkdonkey> pie_flavor: I'll reset just in case
#281 [05:01] <pie_flavor> skunkdonkey: A good idea. You can always reset it to what you already think it is.
#282 [05:02] <KinqMarshmello> im so fucking pissd can you fucking mojang cunts do something?
#283 [05:02] * Absol kicked KinqMarshmello from #minecrafthelp (Reason: inqMarshmello :Keep it civilized, you are just a human being)
#284 [05:02] <pie_flavor> skunkdonkey: Just be sure to wait the 3 hours before resetting it.
#285 [05:02] <skunkdonkey> pie_flavor: I'll set a timer
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#289 [05:30] <bugjp2> is there a command or anyway i can make a shop in realms? without the use of a plugin?
#290 [05:31] <pie_flavor> There are a few theoretical designs for redstone-powered shops, but they're somewhat breakable given enough analysis, and spawn protection only goes so far.
#291 [05:31] <pie_flavor> Short answer is no.
#292 [05:32] <pie_flavor> Realms is designed for small-scale derping with friends.
#293 [05:33] <bugjp2> ok, my next question is, is it true that we can not use mods or plugins on realms because they are built on a vanilla server only
#294 [05:33] <pie_flavor> Realms cannot run plugins because it is a vanilla server, yes. It's slightly modified for Mojang's purposes but Mojang hosts it, and therefore only does so with the official content.
#295 [05:34] <pie_flavor> If you're looking for something with such complex constructs as shops, you're probably looking for a hosted server.
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#297 [05:34] * Kai [Kai@notlogged] has joined #minecrafthelp
#298 [05:34] <Kai> Hello,
#299 [05:34] <pie_flavor> Hello,
#300 [05:35] <Kai> German or english? What Unterstand you?
#301 [05:35] <pie_flavor> We only speak English here; use Google Translate if your English is bad.
#302 [05:36] * Zyferus is now known as Zyf_B_Gone
#303 [05:39] <Kai> I get two e-mails tomorrow. First e-Mail: your password was changed ; Second e-Mail: your email was changed
#304 [05:39] <pie_flavor> Kai: Sounds like someone hacked your account.
#305 [05:40] <pie_flavor> Kai: Send Mojang a service request at http://is.gd/email_mojang.
#306 [05:42] <Kai> Ok thank you. I dont know all gaps
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#314 [05:45] <Kai> Hello? Pie_flavor?
#315 [05:45] <pie_flavor> Hello.
#316 [05:46] <Kai> What was your Last answer? I Had a Problem with my Internet
#317 [05:47] <pie_flavor> [03:39:44] <pie_flavor> Kai: Sounds like someone hacked your account.
#318 [05:47] <pie_flavor> [03:40:03] <pie_flavor> Kai: Send Mojang a service request at http://is.gd/email_mojang.
#319 [05:48] <Kai> Yes i can't write in all gaps because i don't know all
#320 [05:48] <pie_flavor> I don't know what you mean by 'all gaps'.
#321 [05:48] <pie_flavor> Oh, boxes?
#322 [05:49] <pie_flavor> Which ones don't you know?
#323 [05:51] <Kai> Yes boxes I don't know my Transaction ID and i'm Not sure By my username
#324 [05:52] <pie_flavor> Kai: Your username is your Minecraft name. If you don't know that, I'm not sure how, but you can leave it blank if you're absolutely not sure.
#325 [05:52] <pie_flavor> As for Transaction ID, there is a link right next to it saying how to find it.
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#328 [05:55] <Kai> Ok where is The link?
#329 [05:56] <pie_flavor> Kai: You see how it says "Transaction ID (or order number, gift code, or prepaid PIN) - 2Where can I find this?"?
#330 [05:56] <pie_flavor> Kai: You click the bit that says 2Where can I find this?.
#331 [05:58] <Kai> Oh okay :D thanks
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#336 [06:01] <stdyrmx> hi anyone one?
#337 [06:01] <stdyrmx> hi anyone on*
#338 [06:01] <stdyrmx> when i type a command in the command block to get a coloured sign, it doesnt place it in the right direction, what can i do?
#339 [06:02] <stdyrmx> ??
#340 [06:02] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#341 [06:02] <pie_flavor> hi!
#342 [06:02] <stdyrmx> hi
#343 [06:02] <MJ_Playz_> hello, i want to change my email but it keeps on asking for my transaction code. i have no idea what mine is
#344 [06:02] * Zablorg [Zablorg@notlogged] has joined #minecrafthelp
#345 [06:02] <pie_flavor> stdyrmx: Is the command a /setblock or a /give?
#346 [06:02] <Zablorg> hello
#347 [06:02] <pie_flavor> MJ_Playz_: http://is.gd/mc_trans_id/
#348 [06:03] <stdyrmx> ./setblock
#349 [06:03] <stdyrmx> you can join my server and see it if you want
#350 [06:03] <stdyrmx> pie_flavor: ?
#351 [06:03] <Zablorg> i have a "legacy account" or whatever and I have no codes or anything cant remember email and password etc..need help getting account back
#352 [06:03] <pie_flavor> stdyrmx: I can fix it from here.
#353 [06:03] <stdyrmx> ok
#354 [06:03] <stdyrmx> shall i paste it so you can see the command?>
#355 [06:04] <stdyrmx> into paste bin?
#356 [06:04] <pie_flavor> Zablorg: Can you please go to http://is.gd/mc_trans_id and try to find your Transaction ID?
#357 [06:04] <Zablorg> ok
#358 [06:04] <pie_flavor> stdyrmx: Yeah, that'd be awesome.
#359 [06:04] <stdyrmx> pie_flavor: https://paste.ubuntu.com/23668254/
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#361 [06:05] <Zablorg> Ive seen that and i bought it lso long ago i dont have that information
#362 [06:05] <MJ_Playz_> is there a way to change your email without your transaction code?
#363 [06:05] <stdyrmx> I don't know
#364 [06:05] <pie_flavor> MJ_Playz_: If you can log in, you can change it from your account profile. If not, then no.
#365 [06:05] <pie_flavor> Zablorg: It's proof of purchase and the only way you can get help.
#366 [06:06] <stdyrmx> pie_flavor: you found the problem with the command?
#367 [06:06] <pie_flavor> stdyrmx: I'll convert it into a /give, one sec
#368 [06:06] * thgilfodrol [thgilfodrol@notlogged] has joined #minecrafthelp
#369 [06:06] <Zablorg> how do yall expect me to keep an email thats 6 years old
#370 [06:06] <stdyrmx> pie_flavor: okay thanks
#371 [06:06] <Zablorg> :(
#372 [06:06] <pie_flavor> Zablorg: There are other ways of finding a transaction ID if you scroll down.
#373 [06:06] <MJ_Playz_> pie_flavor i can log in but how would i do it
#374 [06:06] * Xiretza [Xiretza@notlogged] has joined #minecrafthelp
#375 [06:06] <stdyrmx> Zablorg: I've had mine since 2009
#376 [06:06] <pie_flavor> Zablorg: And the correct answer is to not delete the email!
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#378 [06:06] <Zablorg> k ill look again
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#380 [06:06] <MJ_Playz_> pie_flavor - i can log in but how would i do it
#381 [06:06] * Haziz [Haziz@notlogged] has joined #minecrafthelp
#382 [06:07] <stdyrmx> MJ_Playz_: just write pie then hit tab to get pie_flavor
#383 [06:07] <pie_flavor> MJ_Playz_: https://account.mojang.com/me/settings and change the email
#384 [06:07] <nighter> Zablorg, if you can't find it you should still contact mojang cs
#385 [06:07] * Lutzee [Lutzee@notlogged] has joined #minecrafthelp
#386 [06:07] <pie_flavor> nighter: You need it in order to contact CS.
#387 [06:07] <nighter> no
#388 [06:07] <pie_flavor> yes
#389 [06:07] <nighter> no
#390 [06:07] <stdyrmx> pie_flavor: lol he is trying it
#391 [06:07] <stdyrmx> he/she
#392 [06:07] <pie_flavor> it's proof of purchase. They don't help without it.
#393 [06:07] <nighter> they do
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#395 [06:08] <Zablorg> all those other methods require IDs for the respective payment method which would have been emails aswell
#396 [06:08] <Haziz> I have problem with my mojang account, someone migrate account from minecraft.net to mojang on some weird email that i dont have password, i dont know new answers for security questions , any idea how to get my account back?
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#400 [06:08] <stdyrmx> pie_flavor: you still here??
#401 [06:08] <pie_flavor> Haziz: Yep! You'll need to send a Mojang support request at http://is.gd/email_mojang
#402 [06:09] * mn [mn@notlogged] has joined #minecrafthelp
#403 [06:09] <pie_flavor> stdyrmx: absolutely, there's just so many issues in chat at once
#404 [06:09] <pie_flavor> and at 4am. whee.
#405 [06:09] <Zablorg> holy dina
#406 [06:09] <Zablorg> this chat
#407 [06:09] <stdyrmx> pie_flavor: you in the US or in AUS
#408 [06:09] <Zablorg> all those other methods require IDs for the respective payment method which would have been emails aswell
#409 [06:09] <stdyrmx> pie_flavor: its 12:09 here
#410 [06:09] <pie_flavor> team USA! WOOOOOO
#411 [06:09] <stdyrmx> XD
#412 [06:10] <stdyrmx> you guys out for christmas?
#413 [06:10] <nighter> Zablorg, just send CS an email, explain that you're unable to find your TID. They'll look up your account (if you have username/email address), and then they'll give you instructions for how you can recover it.
#414 [06:10] <pie_flavor> Zablorg: fun times. You can take your chances with CS then.
#415 [06:10] <pie_flavor> stdyrmx: 'us guys'?
#416 [06:10] <stdyrmx> sue
#417 [06:10] <stdyrmx> sure*
#418 [06:10] <Zablorg> >< i sent an email i cant remember my ingame name
#419 [06:10] <Haziz> What if i dont have Transaction ID anymore ;v ?
#420 [06:10] <Zablorg> i know hes wearing a capatian falcon skin
#421 [06:10] <pie_flavor> Haziz: Do what nighter said
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#423 [06:11] <nighter> Just give them multiple possibilities for your username or email addresses
#424 [06:11] <Haziz> thx
#425 [06:11] <nighter> anything that can be of help
#426 [06:11] <Zablorg> ok maybe ill send antoher email mor thourough
#427 [06:11] <stdyrmx> pie_flavor: whenever you're done just tab me
#428 [06:11] <nighter> Zablorg, if you've sent one email, it's better if you wait until they reply to that one
#429 [06:11] <pie_flavor> stdyrmx: /give @p sign 1 0 {BlockEntityTag:{Text1:"[{\"text\":\" \"}]",Text2:"[{\"text\":\"Preston\",\"color\":\"dark_red\",\"bold\":\"true\"}]",Text3:"[{\"text\":\" \"}]",Text4:"[{\"text\":\" \"}]"}}
#430 [06:11] <stdyrmx> pie_flavor: oh thanks I will try it
#431 [06:12] <Zablorg> ok
#432 [06:12] <pie_flavor> stdyrmx: You don't actually need the text1, 3, and 4 tags if you're not using them, just so you know.
#433 [06:12] <nighter> Zablorg, if they need more info, they'll ask for it
#434 [06:12] <stdyrmx> Nope
#435 [06:12] <stdyrmx> Doesn't work
#436 [06:12] <pie_flavor> orly? what's wrong with it
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#438 [06:12] <stdyrmx> When I place the sign it says text 1 etc and it is just called sign
#439 [06:12] <stdyrmx> Not custom sign
#440 [06:13] <stdyrmx> Wanna join and see it? I can't really explain
#441 [06:13] <pie_flavor> Sure, and I can troubleshoot from there.
#442 [06:13] <Zablorg> i wanted to explore and peep sick caves listen to some music b4 bed XD
#443 [06:13] <pie_flavor> Type /msg pie_flavor <ip address>
#444 [06:13] <stdyrmx> Ok
#445 [06:13] <Zablorg> thanks nighter and all for help
#446 [06:13] <pie_flavor> What version is it?
#447 [06:15] <stdyrmx> pie_flavor: got the IP?
#448 [06:15] <pie_flavor> stdyrmx: yes
#449 [06:15] <pie_flavor> and the message you sent 3 times
#450 [06:15] <pie_flavor> lol
#451 [06:15] <stdyrmx> pie_flavor: 3 times?
#452 [06:16] <pie_flavor> that you're building a map
#453 [06:16] <stdyrmx> Yea
#454 [06:16] <stdyrmx> Yeah*
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#458 [06:35] * IchWillDich [IchWillDich@notlogged] has joined #minecrafthelp
#459 [06:35] <IchWillDich> Hello
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#464 [06:37] <SynteckzZ> hey everyone i installed the new Java version on my MacBook Air... and now.... Minecraft don't open anything... no launcher...no game... no no :D what can i do ?
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#467 [06:46] <thgilfodrol> SynteckzZ: what's the error that comes up when you try?
#468 [06:46] <SynteckzZ> nothing
#469 [06:46] <iBeaturstatsQG> 'Hey guys so i recently installed minecraft and it keeps saying the same error the error is Pixel Format Not Accelerated
#470 [06:47] <SynteckzZ> when i try t
#471 [06:47] <thgilfodrol> ??> iBeaturstatsQG win/dxdiag
#472 [06:47] <Absol> iBeaturstatsQG: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#473 [06:47] <SynteckzZ> to start.... nothing :D
#474 [06:47] <thgilfodrol> ??> SynteckzZ mac/reinst
#475 [06:47] <Absol> SynteckzZ: You may need to reinstall the locally installed files that Minecraft puts into place.
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#477 [06:47] <Absol> SynteckzZ: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#478 [06:47] <iBeaturstatsQG> it doesnt work
#479 [06:48] <thgilfodrol> o.O curling a script and running it directly
#480 [06:48] <thgilfodrol> iBeaturstatsQG: what doesn't work?
#481 [06:48] <iBeaturstatsQG> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#482 [06:48] <thgilfodrol> iBeaturstatsQG: does the page not load for you?
#483 [06:49] <SynteckzZ> curl -L git.io/rmc | sh % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0 100 3143 100 3143 0 0 3489 0 --:--:-- --:--:-- --:--:-- 34163 Attempting to auto
#484 [06:49] <iBeaturstatsQG> no it loads but when i download the amd/ati launcher cause i have amd it says that it is already installed
#485 [06:49] <iBeaturstatsQG> and i updated my drivers
#486 [06:50] <SynteckzZ> i try again.... nothing :D
#487 [06:50] <thgilfodrol> iBeaturstatsQG: I'm requesting your dxdiag, not a driver update
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#489 [06:51] <iBeaturstatsQG> You mean the graphics card
#490 [06:51] <iBeaturstatsQG> ?
#491 [06:51] <thgilfodrol> iBeaturstatsQG: no, follow the instructions on the page
#492 [06:51] <iBeaturstatsQG> wait
#493 [06:53] <SynteckzZ> shit apple... i hate my life :D
#494 [06:53] <Absol> SynteckzZ: Please keep it civil
#495 [06:53] <thgilfodrol> SynteckzZ: do you get any errors?
#496 [06:54] <SynteckzZ> no error... is doesn't open the launcher
#497 [06:54] <SynteckzZ> reinstall do nothing new :D
#498 [06:54] <iBeaturstatsQG> ------------------ System Information ------------------ Time of this report: 12/22/2016, 14:50:38 Machine name: ANNITA-PC Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: English (Regional Setting: English) System Manufacturer: Acer System Model: Aspire 5738 BIOS: Ver 1.00PARTTBL
#499 [06:54] <thgilfodrol> ??> iBeaturstatsQG paste
#500 [06:54] <Absol> iBeaturstatsQG: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#501 [06:55] <iBeaturstatsQG> ok
#502 [06:56] <thgilfodrol> ??> SynteckzZ mac/java/reinst
#503 [06:56] <Absol> SynteckzZ: To reinstall Java on Mac OS X, refer to the following page for directions.
#504 [06:56] <Absol> SynteckzZ: http://hints.macworld.com/article.php?story=2009051215025819
#505 [06:56] <iBeaturstatsQG> http://paste.ubuntu.com/23668376/
#506 [06:58] <SynteckzZ> i don't understand that :D im german :D
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#508 [07:01] <thgilfodrol> iBeaturstatsQG: click the first download button on this page, and install the driver software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#509 [07:01] <thgilfodrol> hold on
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#511 [07:02] <thgilfodrol> yeah, install that one
#512 [07:02] <iBeaturstatsQG> thats for vista i have win7
#513 [07:02] <iBeaturstatsQG> nvm
#514 [07:02] <iBeaturstatsQG> i am stupid
#515 [07:02] <thgilfodrol> that's for vista and win7
#516 [07:02] <iBeaturstatsQG> i just read it
#517 [07:03] <iBeaturstatsQG> lets hope that it will work
#518 [07:04] * SynteckzZ [SynteckzZ@notlogged] has quit. (Ping timeout: 195 seconds)
#519 [07:04] <iBeaturstatsQG> i am installing it
#520 [07:05] <iBeaturstatsQG> nvm it crashed
#521 [07:05] <thgilfodrol> what was the crash message?
#522 [07:07] <iBeaturstatsQG> it now says finished
#523 [07:07] <iBeaturstatsQG> It worked thanks
#524 [07:07] <thgilfodrol> np, have fun
#525 [07:08] <iBeaturstatsQG> thanks <3
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#528 [07:12] <DeenSquad> I have minecraft installed on my pc
#529 [07:13] <DeenSquad> and whenever i try to click start. it loads a bit and crashes then in cause of bad driver
#530 [07:13] <DeenSquad> why is that? i also did a dxdiag report
#531 [07:13] <DeenSquad> here it is
#532 [07:14] <DeenSquad> http://paste.ubuntu.com/23668406/
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#541 [07:32] <stdyrmx> pie_flavor: ?
#542 [07:32] <pie_flavor> hi
#543 [07:32] <pie_flavor> just died
#544 [07:32] <stdyrmx> what heppened
#545 [07:32] <pie_flavor> don't know why
#546 [07:32] <stdyrmx> idek
#547 [07:32] <pie_flavor> connectexception
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#549 [07:33] <pie_flavor> what did you do
#550 [07:33] <stdyrmx> nothing
#551 [07:33] <pie_flavor> oh its back
#552 [07:33] <Max_Richardson> as
#553 [07:33] <stdyrmx> yeah
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#555 [07:33] <pie_flavor> with a slight rollback
#556 [07:33] <pie_flavor> odcd
#557 [07:33] <pie_flavor> odd*
#558 [07:36] <pie_flavor> what the shit
#559 [07:36] <Absol> pie_flavor: Please keep it civil
#560 [07:36] <pie_flavor> oops
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#563 [07:36] <pie_flavor> stdyrmx: what is going on
#564 [07:36] <stdyrmx_> wth is happening?
#565 [07:36] <xFredz> My problem is with McLeaks
#566 [07:36] <pie_flavor> stdyrmx_: same
#567 [07:36] <stdyrmx_> idk
#568 [07:37] <stdyrmx_> xFredz: why did you even use it
#569 [07:37] <xFredz> Don't know im stupid
#570 [07:37] <stdyrmx_> xFredz:
#571 [07:37] <pie_flavor> ??> xFredz win/hosts/edit
#572 [07:37] <Absol> xFredz: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#573 [07:37] <stdyrmx_> they chnged you server or something, i remember
#574 [07:37] <Absol> xFredz: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#575 [07:37] <stdyrmx_> hosts
#576 [07:37] <stdyrmx_> thats it
#577 [07:37] <pie_flavor> xFredz: once you do that, remove any line that says 'mojang' and save the file
#578 [07:38] <stdyrmx_> pie_flavor:
#579 [07:38] <pie_flavor> stdyrmx_: it rolled back again
#580 [07:38] <stdyrmx_> pie_flavor: its not saving anything
#581 [07:38] <pie_flavor> stdyrmx_: i swear to god
#582 [07:38] <stdyrmx_> pie_flavor: yeah i know
#583 [07:38] <pie_flavor> stdyrmx_: i can make it force save actually
#584 [07:38] <stdyrmx_> pie_flavor: please do
#585 [07:38] * stdyrmx [stdyrmx@notlogged] has quit. (Ping timeout: 195 seconds)
#586 [07:38] <stdyrmx_> no
#587 [07:38] <stdyrmx_> i havent quit
#588 [07:38] <stdyrmx_> wth
#589 [07:38] <stdyrmx_> am i being ddos
#590 [07:39] <stdyrmx_> HELP
#591 [07:40] <xFredz> what do you mean with press file ?
#592 [07:41] <xFredz> Absol
#593 [07:41] <stdyrmx_> xFredz: when you open notepad you click file
#594 [07:41] <stdyrmx_> then open
#595 [07:42] <stdyrmx_> then paste this %SystemRoot%\System32\drivers\etc\hosts
#596 [07:42] <stdyrmx_> as the file na,e
#597 [07:42] <stdyrmx_> then press open
#598 [07:42] <stdyrmx_> then remove any line that says mojang
#599 [07:43] <stdyrmx_> just like pie_flavor said
#600 [07:45] * lukas [lukas@notlogged] has joined #minecrafthelp
#601 [07:45] <lukas> hello
#602 [07:46] <lukas> can someone help me?
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#604 [07:46] <lukas> so
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#606 [07:47] <lukas> i dont know my account password and email
#607 [07:47] <lukas> just the username
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#612 [07:52] <Rafael2203> HI i need help so mincraft says your one of my drivers are not updated but i dont have any update for my graphics drivers
#613 [07:53] <Rafael2203> sorry for my bad english
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#617 [07:54] <thomassen9143> g
#618 [07:54] <thomassen9143> Lost transcation ID
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#640 [09:09] <GodOfAxes> Hi, when i join i get error code (SocketTimeoutException: connection timed out) i've tried disabling my fire wall but still no joy
#641 [09:12] * Steve_ [Steve_@notlogged] has joined #minecrafthelp
#642 [09:12] <Steve_> Hi
#643 [09:12] <Steve_> Hey
#644 [09:13] <Steve_> My skin will not change. The game also will not update. When I try to change my skin it blanks out of the game
#645 [09:20] * Crazy_Wolf1234 [Crazy_Wolf1234@notlogged] has joined #minecrafthelp
#646 [09:20] <Steve_> Hello lol I'm girl plz help!
#647 [09:21] <Crazy_Wolf1234> I am and have been unable to open Minecraft multiplayer for days now to get to my town in survival. is there a problem with the server?
#648 [09:21] * Bae_Licious123 [Bae_Licious123@notlogged] has joined #minecrafthelp
#649 [09:22] <Bae_Licious123> I need to know how to change my username
#650 [09:22] <Steve_> I can't do that either! I also can't change my skin
#651 [09:23] <Steve_> Go to setting bae
#652 [09:23] <Bae_Licious123> where issettings??
#653 [09:23] <Bae_Licious123> *is settings
#654 [09:24] <Steve_> Under play or o
#655 [09:24] <Steve_> Underplay or in options
#656 [09:24] <Crazy_Wolf1234> anyone else having issues loging into multi player?
#657 [09:24] <Steve_> Me
#658 [09:25] <Bae_Licious123> im on the computer
#659 [09:25] <Steve_> Lol I'm a girl
#660 [09:25] <Bae_Licious123> same
#661 [09:25] <Steve_> Oh I'm on kindle fire
#662 [09:25] <Bae_Licious123> ok
#663 [09:25] <Bae_Licious123> pc is difficult
#664 [09:25] <Crazy_Wolf1234> so you can't open multi player on minecraft either steve?
#665 [09:25] <Steve_> We need some help I need to change my skin and update
#666 [09:26] <Crazy_Wolf1234> you can change your skin by going to Miners need shoes
#667 [09:26] * KottStolle2 [KottStolle2@notlogged] has joined #minecrafthelp
#668 [09:27] <Steve_> Im on kindle fire not pc
#669 [09:27] <Crazy_Wolf1234> go online and look it up. it's a skin generator for minecraft
#670 [09:27] <Bae_Licious123> to change ur skin u go to settings and then u should have a "person" and it will be spinning and it will say change skin then u go to camera roll, u have to save a skin to ur cameraa roll from online
#671 [09:27] <Steve_> Rally. But my mom won't let me get on PC :(
#672 [09:27] <Crazy_Wolf1234> if your kindle has internet access you can use it
#673 [09:27] <Steve_> Under k hold on
#674 [09:28] <Steve_> What's it called?????
#675 [09:28] <Crazy_Wolf1234> miners need shoes
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#677 [09:28] <Bae_Licious123> but can someone help me, i cant figure out how to change my user on pc
#678 [09:29] <Steve_> Thnx
#679 [09:29] <Crazy_Wolf1234> you'll make a jpg image of your figure and save it. the online program will do it for you automaticaly
#680 [09:29] <Bae_Licious123> ?
#681 [09:30] <Crazy_Wolf1234> i wish I could help with that Bae
#682 [09:30] <Bae_Licious123> k
#683 [09:30] <Bae_Licious123> because clearly tis user is kinda stupid
#684 [09:30] <Bae_Licious123> *this
#685 [09:30] <Crazy_Wolf1234> I think you would need to change the entire settings of your profile
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#688 [09:32] <Crazy_Wolf1234> I know there is a profile link on the game startup just before you open the game completely
#689 [09:32] <Bae_Licious123> ok
#690 [09:33] <Crazy_Wolf1234> if you altready own the game and have opened it on another system, you may only need to open it in a pc and save the data
#691 [09:34] <Crazy_Wolf1234> I only wish I had answers why I can't get onto multi player to play my own game. I haven't been able to for days now
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#705 [09:51] <Bunnie> I don't know how to make a new account. Because I have an old one but I forgot username and password for it.
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#717 [10:07] <Itz_QuiNy> my minercaft keeps crashing i went to a site that send me over here i needed to post this
#718 [10:07] <Itz_QuiNy> ------------------ System Information ------------------ Time of this report: 12/22/2016, 17:03:03 Machine name: BABYLON Machine Id: {CF680249-417A-4E72-9404-D5A9CE37E754} Operating System: Windows 10 Pro 32-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Hewlett-Packard Sy
#719 [10:09] <Itz_QuiNy> i ment this
#720 [10:09] <Itz_QuiNy> ------------------ System Information ------------------ Time of this report: 12/22/2016, 17:03:03 Machine name: BABYLON Machine Id: {CF680249-417A-4E72-9404-D5A9CE37E754} Operating System: Windows 10 Pro 32-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Hewlett-Packard Sy
#721 [10:10] * Mia [Mia@notlogged] has joined #minecrafthelp
#722 [10:10] <Mia> hello
#723 [10:11] <Mia> anyone know how to fix a minecraft launcher that wont show version and the play button says loading and thats all it does?
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#726 [10:13] <Mia> i messaged mojang about it but it does not help
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#729 [10:14] <Jay> Hi
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#731 [10:14] * Jay is now known as Guest69443
#732 [10:14] <Guest69443> I have a crosshairs problem
#733 [10:16] <Guest69443> When I stand still or look up or down the crosshairs will go back to the middle of the screen making me look straight when I'm minding blocks it makes me look up straight
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#735 [10:19] <mattym> Guest69443, What do you mean exactly, the crosshairs are always mean to be at the center of the screen
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#741 [10:32] <NSTam> Hey! I was playing Minecraft about an hour ago and I logged out when I was done. When I tried to log back in the message "Incorrect Username or Password" kept appearing. I tried changing my password and it didn't help. Nothing is working please help!
#742 [10:32] <mattym> ??> NSTam login/throttle
#743 [10:32] <Absol> NSTam: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#744 [10:32] <Absol> NSTam: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#746 [10:33] <NSTam> But does it tell you that you have been locked out?
#747 [10:33] <mattym> No
#748 [10:33] <NSTam> Why not?
#749 [10:34] <NSTam> It should tell you if you have been locked out otherwise you sit there for 10 minutes trying to log in!
#750 [10:34] <mattym> NSTam, Kinda the point of the system
#751 [10:35] <NSTam> Ok so I just wait 3 hours?
#752 [10:35] <mattym> NSTam, Yes, after 3 hours do another password reset.
#753 [10:35] <NSTam> Ok thanks for the help!
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#763 [10:54] <roxy> I can no open my minecraft servers because of the error internal exception: java.lang.NullPointerExcption
#764 [10:54] <mattym> ??> roxy tools/hjt
#765 [10:54] <Absol> roxy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#766 [10:54] <Absol> roxy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#769 [11:05] <Jack123> Hey there, about slime spawns:
#770 [11:05] <Jack123> Do slimes spawn ONLY in slime chunks
#771 [11:05] <Jack123> and then only in swamps at low light anywhere and non-swamp below layer 40
#772 [11:05] <Jack123> or do they spawn in swamps AND in slime chunks below layer 40
#773 [11:06] <Jack123> ?
#774 [11:06] <Jack123> or in other words
#775 [11:06] <Jack123> If I see a slime in a swamp at night
#776 [11:06] <Jack123> have I found a slime chunk?
#777 [11:09] <mattym> Jack123, In swamps at night
#778 [11:10] <mattym> Jack123, Or outside of a swamp where they need to be both in a slime chunk, and below the required elevation
#779 [11:11] <Jack123> Okay, thanks!
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#785 [11:20] <Darmisias> Can anyone assist with issues when moving Raspberry Pi 1.11 Server to full MineOS Linux box server?
#786 [11:20] <Darmisias> The Raspberry Pi server seemed to create multiple directories [XXXX_World, XXXX_World_nether, XXXX_World_the_end, world, world_nether, world_the_end]; and while I can find the player information (I play with my two kids); the world information is just that, an "empty world" (or the same world, but as if nothing was built on it). The full-up mineos install only seems to have one directory. So again, when I copied the "XXXX_
#787 [11:20] <LoganTP> Hi, I'm trying to download shaders mod right now and am having issues. When I download ShadersMod-v2.5.3mc1.10.2 to launch the packs the game begins to act up. Playing minecraft works fine, but when I go onto my server the chat is insane. Its all bubble text and I can not read a thing. As soon as I leave the server the whole Minecraft platform and other servers have this chat issue. No error, the game does not crash, ev
#788 [11:21] <Darmisias> -- all the player info is there (levels, items), but only a 'starting world' -- none of the buildings, dogs, horses or the other things we've built up. Any suggestions on how to port over all the data?
#789 [11:21] <LoganTP> I've located the options for regular and shaders mod and changed the chat config to try to fix the issue but it has done nothing.
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#791 [11:22] <mattym> Darmisias, If you used a custom server setup that arranged it that way, you will need to figure out how to properly reconstruct it.
#792 [11:22] <mattym> ??> LoganTP mods
#793 [11:22] <Absol> LoganTP: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#794 [11:22] <Absol> LoganTP: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#797 [11:23] <Xwentron_HD> ich komme nicht mehr auf mein mc acc was kann ich machen das es wieder geht ?
#798 [11:24] <mattym> ??> Xwentron_HD lang/de
#799 [11:24] <Absol> Xwentron_HD: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#800 [11:24] <Darmisias> mattym: I would have thought all the data was in the Mineshaft.dat folder in the /data directory...?
#801 [11:24] <_Evelin_> Is somebody speaking german?
#802 [11:25] <_Evelin_> i have a problem...
#803 [11:25] <_Evelin_> sooo i bought mc this year in april on ebay...
#804 [11:26] <Lord_Ralex> So, you got scammed
#805 [11:26] <_Evelin_> and i have no more accesstp get in my acc
#806 [11:26] <Lord_Ralex> You cannot buy accounts from Ebay for Minecraft, that's against the TOS and Mojang cannot assist with such problems.
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#808 [11:27] <Xwentron_HD> Ok could help me yes or no?
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#813 [11:28] <mattym> Darmisias, None of those are default names or formats.
#814 [11:28] <mattym> Darmisias, You seemingly used some specific server environment or setup.
#815 [11:28] <mattym> Darmisias, You will need to look up the documentation for what you used, and see what they changed, and reverse it
#816 [11:28] <Darmisias> mattym: (sigh) .... thanks =/
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#823 [11:43] <AguCastro> Olá
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#827 [11:55] <Silverhand66> getting pixel format is not accelerated error
#828 [11:56] <mattym> Silverhand66, Do you have the link to your dxdiag report? If so please post the link in this chat.
#829 [11:56] <Silverhand66> ----------------- System Information ------------------ Time of this report: 12/22/2016, 11:49:04 Machine name: DESKTOP-EA7B78P Machine Id: {C23DA65C-5EB1-428D-9ED4-DDD9FA802597} Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packar
#830 [11:56] <mattym> ??> Silverhand66 paste
#831 [11:56] <Absol> Silverhand66: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#832 [11:56] <Silverhand66> sorry
#833 [11:57] <Silverhand66> http://paste.ubuntu.com/23669535/
#834 [11:57] <mattym> Silverhand66, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#835 [11:57] <Silverhand66> ok i was worried about that when I kep erroring out the driver updates
#836 [11:57] <Silverhand66> thanks
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#844 [12:14] <DoctorDerpYT> Hello
#845 [12:15] <DoctorDerpYT> How can I reset my account?
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#849 [12:18] <DoctorDerpYT> I need to reset my account - how can I do this
#850 [12:18] <killervol22> ку
#851 [12:18] <DoctorDerpYT> ?
#852 [12:18] <killervol22> helo
#853 [12:19] <DoctorDerpYT> Are you a helper
#854 [12:19] <killervol22> not
#855 [12:20] <DoctorDerpYT> Why are you talking to me?
#856 [12:20] <killervol22> you speak
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#858 [12:20] * Absol kicked Coex from #minecrafthelp (Reason: oex :Nothing good comes from Mibbit users (#417))
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#861 [12:22] <Coex_> hello there
#862 [12:22] <DevoidPancake99> Yes minecraft pe ender dragon update issue I updated and got on and all my world's were deleted it created a new one then exit to menu and I click on my new world it exit out I got back on and it was deleted it can't play it won't let me create world's?
#863 [12:23] <Coex_> How do i buy Minecraft as a gift for somebody?
#864 [12:23] <Coex_> for Christmas
#865 [12:24] <DevoidPancake99> When will the update to fix the issue with creating new world's and saving them be released?
#866 [12:24] <killervol22> hello
#867 [12:25] <killervol22> fak
#868 [12:25] <DevoidPancake99> This is Bullshit what a damn waste of time
#869 [12:25] <Absol> DevoidPancake99: Please keep it civil
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#874 [12:35] <Coex_> how patient do i have to be, to get an answer?
#875 [12:44] <thgilfodrol> Coex_: you can buy a minecraft gift card, or send them a key to their email
#876 [12:45] <Coex_> how do i do that? its not clear via the homepage
#877 [12:46] <Coex_> can they use this key for multiple platforms? PC, Android Phone?
#878 [12:46] <thgilfodrol> nope, each platform is a separate purchase
#879 [12:46] <Coex_> meh
#880 [12:47] <urielsalis> Coex_, PC/Mac is one, Android is other, iOS is other, Consoles are other
#881 [12:47] <thgilfodrol> here's a link showing the stores that distribute prepaid cards: https://minecraft.net/en/prepaid/
#882 [12:47] <Coex_> well my nephew uses PC and Android Phone
#883 [12:47] <urielsalis> Coex_, they are made by different teams, the PC is the original one while the android one is still trying to catch up
#884 [12:47] <Coex_> thanks!
#885 [12:48] <Coex_> really? i didnt know
#886 [12:48] <Coex_> i thought you cann access it via some account
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#888 [12:48] <urielsalis> Coex_, the account one is the pc/mac one
#889 [12:48] <Coex_> but i have to take it as it is
#890 [12:49] <Coex_> urielsalis, you helped me a lot. thanks !!
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#892 [12:49] * urielsalis tips hat
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#897 [13:01] <Emistar02> I can not login in minecrafz
#898 [13:01] <urielsalis> Emistar02, what happens when you try?
#899 [13:03] <Emistar02> It comed an error who is writting: make sure that minecrafz is not blocker
#900 [13:04] <Emistar02> Hello?
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#907 [13:07] <Ethan> Hi, i was trying to log into my account and i used forgot password because it did not work, but when i had an email sent i never recieved the email?
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#909 [13:08] <urielsalis> ??> Ethan account/send-email
#910 [13:08] <Absol> Ethan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#911 [13:08] <Absol> Ethan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#914 [13:09] <Anonymus> i can not login in my minecraft acc
#915 [13:10] <Anonymus> can anybody help me?
#916 [13:10] <urielsalis> Anonymus, hi again emistart02
#917 [13:10] <urielsalis> Anonymus, what antivirus you have?
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#925 [13:22] <RatchetGaming> Hello
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#927 [13:24] <Coex_> urielsalis are you still there?
#928 [13:24] <urielsalis> Coex_, maybe
#929 [13:24] <Coex_> hehe
#930 [13:24] <Coex_> i registered @ Mojang
#931 [13:24] <Coex_> but i do not see any option to buy a MC Code
#932 [13:24] <Coex_> online
#933 [13:24] <urielsalis> Coex_, one moment
#934 [13:25] <Coex_> k
#935 [13:26] * DoctorDerpYT [DoctorDerpYT@notlogged] has quit. (Ping timeout: 195 seconds)
#936 [13:26] <urielsalis> Coex_, I dont think you can buy a gift code without having Minecraft yourself
#937 [13:26] <urielsalis> Coex_, but you can follow this https://minecraft.net/es/store/minecraft/ and create an account for him
#938 [13:27] <urielsalis> Coex_, just one thing, save your transaction ID! We get a lot of people that cant recover their accounts when they get hacked as they dont have that info
#939 [13:28] <Coex_> mhhhh
#940 [13:28] <Coex_> this seems very complicated
#941 [13:28] <urielsalis> Coex_, they changed the layout of the store so I dont know where the gift code is now
#942 [13:28] <Coex_> i dont like it att all
#943 [13:29] <Coex_> now i am able to choose between Win10 edition and regular MC
#944 [13:29] <urielsalis> Coex_, here! https://account.mojang.com/buy/minecraft?agent=minecraft
#945 [13:29] <urielsalis> Coex_, get regular MC
#946 [13:29] <urielsalis> Coex_, it comes with a free Win10 edition code
#947 [13:29] <Coex_> ok, thanks
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#949 [13:29] <urielsalis> Coex_, the Win10 edition is like the Android version, is still missing features, while the regular MC works for all pcs
#950 [13:30] <GamerBoy> hey i need help with my minecraft my pixel format isn't accelerated
#951 [13:30] <urielsalis> GamerBoy, you have a dxdiag?
#952 [13:30] <GamerBoy> yeah
#953 [13:30] <urielsalis> GamerBoy, can you give me the link?
#954 [13:30] <Coex_> well, i landed on redeem while buying
#955 [13:30] <GamerBoy> let me make new one
#956 [13:30] <Coex_> this is aoying...
#957 [13:30] <urielsalis> Coex_, here is the link https://account.mojang.com/buy/minecraft?agent=minecraft#
#958 [13:31] <urielsalis> Coex_, you might need to be logged in with your account to do it
#959 [13:31] <Coex_> i got it!!!
#960 [13:31] <Coex_> woah
#961 [13:32] <Coex_> this isnt userfriendly at all, but i got it now
#962 [13:32] <urielsalis> Coex_, save the gift code in a safe place!
#963 [13:32] <urielsalis> Coex_, thats your transaction ID, its like your receipt
#964 [13:32] <Coex_> thanks again urielsalis
#965 [13:32] * urielsalis tips hat
#965 [13:32] <Coex_> yeah i know
#966 [13:32] <Coex_> ty
#967 [13:32] * meepmeep22 is now known as Meep
#968 [13:32] <urielsalis> Coex_, no problem :)
#969 [13:32] <GamerBoy> http://paste.ubuntu.com/23669852/
#970 [13:32] <GamerBoy> its thatr
#971 [13:33] <urielsalis> ??> GamerBoy oem/hp/product-number
#972 [13:33] <Absol> GamerBoy: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#973 [13:33] <Absol> GamerBoy: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#974 [13:34] <GamerBoy> G3R12UAR#ABA
#975 [13:35] <urielsalis> GamerBoy, download and install http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71870.exe
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#977 [13:37] <Hypnos> So my skeleton spawned turned into a pig today, what happened?
#978 [13:38] <urielsalis> Hypnos, the pig one is the default when the nbt of the spawner gets deleted
#979 [13:38] <Hypnos> What's an nbt
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#981 [13:39] <Hypnos> Is there anyway for me to fix it?
#982 [13:39] <GamerBoy> btw it downloading rn
#983 [13:40] <urielsalis> Hypnos, NBT Editor or just going into creative and replacing it with a skeleton spawner
#984 [13:40] <GamerBoy> this is like my 10th time downloading it for rea
#985 [13:40] <GamerBoy> real*
#986 [13:40] <Hypnos> I've never opened creator with this world and its my first ever 2 years+ old I wanted to keep I that way
#987 [13:40] <urielsalis> Hypnos, you can use a NBT editor or MCEdit
#988 [13:41] <Hypnos> Well it's on Xbox one
#989 [13:41] <urielsalis> Hypnos, no idea then, we sorta specialize in the pc version here
#990 [13:41] <Hypnos> I get you, I do appreciate it though
#991 [13:42] * urielsalis tips hat
#991 [13:42] <Hypnos> Do you know of anywhere or anyone I can ask that may be able to help with the Xbox version?
#992 [13:42] <urielsalis> Hypnos, minecraftforums.net
#993 [13:42] <Hypnos> Thanks
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#1010 [14:20] <Paul> Hello. I haven't played Minecraft in a while, and the other day I was like 'Why not pop on' so I entered my details and then hit me. I deleted the email I used to log into my Minecraft, also I've forgotten the Password. I've tried every passworrd I've ever used for any Game/Website I have, but no luck. A lot of people are saying I'm f*cked. But surely theres a way to retrieve my account.
#1011 [14:21] <mattym> ??> Paul account/send-email
#1012 [14:21] <Absol> Paul: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1013 [14:21] <Absol> Paul: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1015 [14:22] <Paul> Ah, but the thing is the Account was actually my friends. Long story short. I got banned from a server, so my homie sorted me out with a new account and email. I accidentally the email. I haven't spoken my homie in ages bruv, do I need to buy a new one?
#1016 [14:23] <mattym> Paul, Yeah, cause that would be his account to recover.
#1017 [14:23] <Paul> Shit fam.
#1018 [14:23] <Absol> Paul: Please keep it civil
#1019 [14:23] <Paul> Sorry.
#1020 [14:24] <Paul> If I buy a new account, will the server I originally got banned from be able to know it's me?
#1021 [14:27] <Coex_> Maybe there is a reason why you were banned?
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#1024 [14:28] <Paul> It's a roleplay server, I started metagaming. Got banned permanently.
#1025 [14:29] <Paul> So my homie hooked me up with an account, but email got deleted. So if I buy a new one will they know?
#1026 [14:29] <mattym> Not unless you tell them
#1027 [14:29] <Paul> Aight, sick bruv
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#1029 [14:33] <SkreeOnMyJay> hello my name is cj
#1030 [14:33] <SkreeOnMyJay> i need help with my minekwaf account
#1031 [14:34] <SkreeOnMyJay> i cannot access my account
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#1034 [14:41] <sonic> So when I try to login on minecraft or the mojang website on my computer it tells me that my username or password is incorrect. But when I try on my phone is logs me in just fine
#1035 [14:45] <sonic> please help
#1036 [14:46] <sonic> So when I try to login on minecraft or the mojang website on my computer it tells me that my username or password is incorrect. But when I try on my phone is logs me in just fine. please help
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#1042 [14:52] <reiz> http://paste.ubuntu.com/23670129/
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#1049 [14:54] <sonic> So when I try to login on minecraft or the mojang website on my computer it tells me that my username or password is incorrect. But when I try on my phone is logs me in just fine. please help
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#1052 [14:55] <Spain107> Hey, when i click "Play" the game crashes and the crash report says it is because the "Pixel format is not accelerated" I have this DxDiag thing http://paste.ubuntu.com/23670098/ please help me!
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#1059 [15:04] <Jakbob> Hello can i get some help?
#1060 [15:05] <Jakbob> Anyone?
#1061 [15:11] * ManiacoBoss [ManiacoBoss@notlogged] has joined #minecrafthelp
#1062 [15:11] <ManiacoBoss> hey, how can i fix the error Certificate exception: No subject alternative DNS name matching authserver.mojang.com found?
#1063 [15:11] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1064 [15:14] <Jakbob> Can i get help
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#1068 [15:25] <Jakbob> Can i get some help?
#1069 [15:26] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1070 [15:27] <thgilfodrol> ??> Jakbob ask
#1071 [15:27] <Absol> Jakbob: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1072 [15:27] <Absol> Jakbob: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1073 [15:27] <Jakbob> Hi im missing folders on my .minecraft
#1074 [15:27] <Jakbob> i only have resourcepacks thats it
#1075 [15:29] <Jakbob> ....
#1076 [15:29] <thgilfodrol> ??> Jakbob launcher/log
#1077 [15:29] <Absol> Jakbob: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1078 [15:29] <Absol> Jakbob: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1079 [15:30] <Jakbob> http://paste.ubuntu.com/23670268/
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#1082 [15:32] <Jakbob> http://paste.ubuntu.com/23670268/
#1083 [15:33] <thgilfodrol> Jakbob: in your launcher, can you create a profile?
#1084 [15:33] <Jakbob> a profile?
#1085 [15:33] <thgilfodrol> yeah
#1086 [15:34] <Jakbob> ok done
#1087 [15:34] <Jakbob> a 1.8.9?
#1088 [15:34] <thgilfodrol> do 1.11.2
#1089 [15:34] <Jakbob> ok
#1090 [15:34] <Jakbob> im launching rn
#1091 [15:35] <Jakbob> ok i made it 1.11.2
#1092 [15:35] <Jakbob> now?
#1093 [15:35] <Jakbob> what
#1094 [15:37] <thgilfodrol> Jakbob: are the files created now?
#1095 [15:37] <Jakbob> I havent launched yet
#1096 [15:37] <Jakbob> i just clicked 1.11.2
#1097 [15:38] <thgilfodrol> Jakbob: try launching
#1098 [15:38] <Jakbob> Do you want me to launch
#1099 [15:40] <thgilfodrol> yes
#1100 [15:41] <Jakbob> No , i dont have my files
#1101 [15:41] <Jakbob> i launched
#1102 [15:41] <thgilfodrol> can you share your launcher log again?
#1103 [15:42] <Jakbob> http://paste.ubuntu.com/23670313/
#1104 [15:44] <Jakbob> ...
#1105 [15:44] <Jakbob> i still have only 1 folder (resourcepacks)
#1106 [15:45] * landon [landon@notlogged] has joined #minecrafthelp
#1107 [15:45] <landon> hello
#1108 [15:45] <Jakbob> .......
#1109 [15:45] <Jakbob> Hello!
#1110 [15:46] <landon> here is my problem
#1111 [15:46] <thgilfodrol> Jakbob: do you own minecraft on that account?
#1112 [15:46] <landon> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:42:16] [Client thread/INFO]: Setting user: LandonionPlays [16:42:16] [Client thread/INFO]: (Session ID is <censored>) [16:42:23] [Client thread/INFO]: LWJGL Version: 2.9.1 # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000069b99195, pid=3732, tid=3892 # # JRE version: Java(TM)
#1113 [15:46] <Jakbob> do i own minecraft?
#1114 [15:46] <thgilfodrol> ??> landon paste
#1115 [15:46] <Absol> landon: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1116 [15:46] <thgilfodrol> Jakbob: yes
#1117 [15:46] <Jakbob> Whta does that mean
#1118 [15:47] <Jakbob> What*
#1119 [15:47] <thgilfodrol> Jakbob: have you bought minecraft on the account you're using to sign in?
#1120 [15:47] <landon> http://paste.ubuntu.com/23670326/
#1121 [15:47] <Jakbob> Well i bought minecraft 4 years ago does that matter
#1122 [15:47] <Jakbob> I have bought minecraft 4 years ago
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#1124 [15:48] <thgilfodrol> Jakbob: can you sign in to your account at https://accounts.mojang.com/login ?
#1125 [15:48] <Jakbob> ok done
#1126 [15:49] <thgilfodrol> Jakbob: under My Games, do you see Minecraft listed there?
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#1128 [15:49] * Zyferus is now known as Zyf_B_Gone
#1129 [15:49] <Jakbob> Yes
#1130 [15:49] <FabiSMC> n concigo acessar minha conta da erro
#1131 [15:49] <thgilfodrol> ??> FabiSMC lang/es
#1132 [15:49] <Absol> FabiSMC: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1133 [15:49] <Jakbob> It says Game Minecraft Since - 2013 January 3
#1134 [15:50] <urielsalis> ??> FabiSMC lang/pt
#1135 [15:50] <Jakbob> 6th
#1136 [15:50] <Absol> FabiSMC: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1137 [15:50] <thgilfodrol> Jakbob: can you go to C:\Program Files (x86)\Minecraft and delete everything there?
#1138 [15:50] <urielsalis> thgilfodrol, geoip is brazil lol
#1139 [15:50] <mattym> ??> landon win/dxdiag
#1140 [15:50] <Absol> landon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1141 [15:50] <landon> ok
#1142 [15:50] <FabiSMC> I can not access my error account?
#1143 [15:50] <thgilfodrol> urielsalis: I'm bad with spanish regions, are brazilians generally portuguese?
#1144 [15:50] <urielsalis> thgilfodrol, all the country
#1145 [15:50] <urielsalis> thgilfodrol, is the only country in latin america that doesnt speak spanish
#1146 [15:50] <Jakbob> it didnt let me delete game and runtime
#1147 [15:51] <FabiSMC> hi
#1148 [15:51] <thgilfodrol> urielsalis: I meant to ask you the other day because as a non-speaker of either I'm not sure which one to use
#1149 [15:51] <FabiSMC> I can not access my error account
#1150 [15:51] <urielsalis> thgilfodrol, but Steam decided that it must be the only server location for csgo -.-
#1151 [15:51] <urielsalis> thgilfodrol, if you even see a h between a consonant and a vocal, portuguese
#1152 [15:51] * FabiSMC [FabiSMC@notlogged] has quit. (Client Quit)
#1153 [15:51] <mattym> Jakbob, Make sure the launcher is closed when you try to remove them
#1154 [15:51] <Jakbob> *oops*
#1155 [15:51] <urielsalis> thgilfodrol, or ê or the weird c
#1156 [15:52] <Jakbob> ok deleted
#1157 [15:52] <thgilfodrol> urielsalis: what was the first char? comes up as ? for me
#1158 [15:52] <Jakbob> so in .minecraft i have Resource packs
#1159 [15:52] <Jakbob> tahts it
#1160 [15:52] <thgilfodrol> well, closest ascii representation
#1161 [15:52] <urielsalis> thgilfodrol, its a e with a hat
#1162 [15:52] <thgilfodrol> ah, that one
#1163 [15:53] <Jakbob> thgilfodrol - I deleted them in %appdata% .minecraft i have Resource packs only
#1164 [15:54] <thgilfodrol> ??> landon win/dxdiag
#1165 [15:54] <Absol> landon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1166 [15:55] <Jakbob> thgilfodrol - do you want me to try launch?
#1167 [15:55] <thgilfodrol> Jakbob: did you delete the files in the folder I mentioned?
#1168 [15:55] <Jakbob> yep
#1169 [15:55] <Jakbob> do i try launch now
#1170 [15:55] <thgilfodrol> okay, can you redownload the launcher and try again?
#1171 [15:55] <Jakbob> can i get a link to download
#1172 [15:55] * Oren_ [Oren_@notlogged] has joined #minecrafthelp
#1173 [15:56] <thgilfodrol> ??> Jakbob dl/client/win
#1174 [15:56] <Absol> Jakbob: Installer: https://launcher.mojang.com/download/MinecraftInstaller.msi
#1175 [15:56] <Absol> Jakbob: Standalone: https://launcher.mojang.com/download/Minecraft.exe
#1176 [15:56] <Jakbob> thanks
#1177 [15:57] <Jakbob> do i launch on 1.8.9
#1178 [15:58] <Jakbob> or 1.11.1
#1179 [15:58] <Jakbob> 2*
#1180 [15:58] <Oren_> I play minecraft xbox obe edition one of my survival worlds intu46 is not loading up it brings me back to the home page of the xbox
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#1183 [15:59] <Oren_> I am having the issue on the console edition in TU46l
#1184 [15:59] <mattym> Oren_, If you use the Xbox Live cloud storage, see if you have a copy of your world. Otherwise there isnt anything we can do for you.
#1185 [16:00] <thgilfodrol> Jakbob: try the latest, 1.11.2
#1186 [16:00] <Oren_> Ok thank you
#1187 [16:00] <Jakbob> i did but i still only have resourcepacks
#1188 [16:02] <Oren_> Were do you go to see the cloud storage
#1189 [16:02] <mattym> Oren_, Do you have an xbox live subscription?
#1190 [16:02] <Oren_> No
#1191 [16:03] <Jakbob> .....
#1192 [16:03] <mattym> Oren_, Then i dont believe you would have had access to that feature.
#1193 [16:04] <mattym> Jakbob, Is the game itself starting for you? Are you able to load into a world?
#1194 [16:04] * reportedteemo [reportedteemo@notlogged] has joined #minecrafthelp
#1195 [16:04] <reportedteemo> hello
#1196 [16:04] <Jakbob> no
#1197 [16:04] * Zyf_B_Gone is now known as Zyferus
#1198 [16:04] <Oren_> So what can i do
#1199 [16:04] <mattym> Jakbob, What happens when you hit the Play button in the launcher?
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#1201 [16:04] <Jakbob> i dont have the launcher
#1202 [16:05] <Jakbob> i dont know what happend
#1203 [16:05] <mattym> Oren_, Not sure, you will need to check the forums, or an xbox support resource.
#1204 [16:05] <Jakbob> it deleted it
#1205 [16:05] <Jakbob> and said it does not support
#1206 [16:05] <mattym> Oren_, We arent familiar enough with console issues here.
#1207 [16:05] <mattym> Jakbob, What do you mean?
#1208 [16:06] <mattym> Jakbob, You were instructed to re-download and reinstall the launcher. Did you do that?
#1209 [16:06] <Jakbob> it says problem with short cut do you want to delete
#1210 [16:06] <Jakbob> i did
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#1212 [16:06] <mattym> Jakbob, Ok that means you havent reinstalled it yet
#1213 [16:06] * manuelamatias [manuelamatias@notlogged] has joined #minecrafthelp
#1214 [16:07] <mattym> Jakbob, Download and run the Installer: https://launcher.mojang.com/download/MinecraftInstaller.msi
#1215 [16:08] <Jakbob> it says the window installer service can not be accesse
#1216 [16:08] <Jakbob> d
#1217 [16:08] <Jakbob> when i click on it
#1218 [16:08] <mattym> ??> Jakbob tools/hjt
#1219 [16:08] <Absol> Jakbob: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1220 [16:08] <Absol> Jakbob: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1221 [16:09] * Kevin_ [Kevin_@notlogged] has joined #minecrafthelp
#1222 [16:09] <Jakbob> ok download and installed
#1223 [16:10] <mattym> Jakbob, Read the rest of the instructions Absol wrote
#1224 [16:10] <Jakbob> k
#1225 [16:10] <Jakbob> wait
#1226 [16:10] <Jakbob> where did it go
#1227 [16:11] <mattym> Jakbob, Its not a program you install, just run the download again
#1228 [16:11] <Jakbob> http://paste.ubuntu.com/23670415/
#1229 [16:12] <Jakbob> ... done
#1230 [16:12] <mattym> Jakbob, Ok lets try this
#1231 [16:12] <mattym> ??> Jakbob av/adwcleaner
#1232 [16:12] <Absol> Jakbob: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1233 [16:12] <Absol> Jakbob: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1234 [16:13] <mattym> Jakbob, After the restart, try running the Minecraft Installer again.
#1235 [16:15] <Jakbob> how do i delete everything
#1236 [16:15] * Kevin_ [Kevin_@notlogged] has quit. (Quit: Web client closed)
#1237 [16:15] <Jakbob> how do i clean everything it finds
#1238 [16:16] * Kevin_ [Kevin_@notlogged] has joined #minecrafthelp
#1239 [16:16] <Kevin_> I can't update my minecraft
#1240 [16:16] <Jakbob> Anyone how do i clean everything
#1241 [16:17] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1242 [16:17] <urielsalis> Jakbob, you will know when the scan finishes
#1243 [16:17] <Jakbob> ok
#1244 [16:17] <urielsalis> Kevin_, what happens when you try?
#1245 [16:17] <Kevin_> My minecraft doesn't update
#1246 [16:17] <Jakbob> ok so im on main menu
#1247 [16:17] <Jakbob> and i click scan only
#1248 [16:17] <Jakbob> or scan and save log file
#1249 [16:18] <Kevin_> it says: can't update to minecraft native launcher
#1250 [16:18] <Jakbob> ......
#1251 [16:19] <urielsalis> Kevin_, what antivirus you have?
#1252 [16:19] <Jakbob> ok im starting minecraft
#1253 [16:19] <Kevin_> what do you mean by that?
#1254 [16:19] <Jakbob> Urielsalis i cant
#1255 [16:19] <Jakbob> !
#1256 [16:19] <Jakbob> i dont have minecraft!
#1257 [16:19] <Jakbob> it didnt download
#1258 [16:19] <Jakbob> the shortcut didnt work
#1259 [16:20] <urielsalis> ??> Jakbob irc/multitasking
#1260 [16:20] <Absol> Jakbob: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1261 [16:20] <urielsalis> ??> Kevin_ tools/hjt
#1262 [16:20] <Absol> Kevin_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1263 [16:20] <Absol> Kevin_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1264 [16:20] <urielsalis> ??> Jakbob av/adwcleaner
#1265 [16:20] <Absol> Jakbob: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1266 [16:20] <Absol> Jakbob: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1267 [16:21] <Jakbob> im getting stressed out
#1268 [16:22] <Kevin_> I have a mac so I can't open the website up
#1269 [16:23] <urielsalis> ??> Kevin_ mac/gatekeeper
#1270 [16:23] <Absol> Kevin_: Newer versions of OS X add new security measures which give scary warning messages for any programs not from the App store. To force your computer to allow you to play Minecraft, disable Gatekeeper entirely by following the instructions at http://support.apple.com/kb/HT5290
#1271 [16:23] <Jakbob> adw doesnt open i click it and nothing happen
#1272 [16:23] <Absol> Kevin_: This is what the gatekeeper dialog looks like: http://cargo.dcurt.is.s3.amazonaws.com/unsigned.jpg
#1273 [16:23] <Jakbob> http://paste.ubuntu.com/23670415/
#1274 [16:24] <Jakbob> umm sorry
#1275 [16:24] <Jakbob> adw doesnt open i click it and nothing happen
#1276 [16:25] <Jakbob> anyone help
#1277 [16:25] <Jakbob> plz
#1278 [16:26] <Jakbob> fdvm
#1279 [16:26] <Jakbob> oops
#1280 [16:27] <Jakbob> ...
#1281 [16:28] <Kevin_> it doesn't say where I can disable gatekeeper
#1282 [16:29] <Jakbob> !!!!!
#1283 [16:35] <Jakbob> anyone
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#1288 [16:41] <mattym> Jakbob, If none of its working, try restarting the computer, then running Adwcleaner
#1289 [16:44] <Jakbob> ok
#1290 [16:46] * Jakbob_ [Jakbob_@notlogged] has joined #minecrafthelp
#1291 [16:46] <Jakbob_> i downloading now
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#1299 [17:05] * Zyferus is now known as Zyf_B_Gone
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#1301 [17:10] <Foureyegaming> Do you guys know how to help with block launcher?
#1302 [17:11] <urielsalis> Foureyegaming, what is your username?
#1303 [17:11] * mrkirby153 [mrkirby153@notlogged] has quit. (Ping timeout: 189 seconds)
#1304 [17:11] <Foureyegaming> Foureyegaming is my username.
#1305 [17:11] <kinggoesgaming> Foureyegaming: android?
#1306 [17:12] <Foureyegaming> Kindle fire.
#1307 [17:12] <urielsalis> Foureyegaming, so android
#1308 [17:12] <Foureyegaming> I need help with block launcher.
#1309 [17:12] * pleasehelp [pleasehelp@notlogged] has joined #minecrafthelp
#1310 [17:12] <pleasehelp> hey guys please help me
#1311 [17:13] <kinggoesgaming> yea this channel focuses on Java Edition ... also we dont support modded
#1312 [17:13] <Foureyegaming> Darn.
#1313 [17:13] <kinggoesgaming> ??> pleasehelp help
#1314 [17:13] <kinggoesgaming> pleasehelp: ask away
#1315 [17:13] <pleasehelp> i can log on my miencraft acc via mojang/the website but i cant log in through the launcher!
#1316 [17:13] <Foureyegaming> Block launcher?
#1317 [17:13] <urielsalis> pleasehelp, what happens when you try?
#1318 [17:14] <pleasehelp> says my password is incorrect
#1319 [17:14] <pleasehelp> can log in on websitebut not the loader
#1320 [17:15] * Seritath [Seritath@notlogged] has joined #minecrafthelp
#1321 [17:15] <urielsalis> pleasehelp, what is your username?
#1322 [17:15] <urielsalis> ??> Foureyegaming mods
#1323 [17:15] <Absol> Foureyegaming: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1324 [17:15] <Absol> Foureyegaming: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1325 [17:15] <pleasehelp> BacardiBoss
#1326 [17:15] * Giftinguhc [Giftinguhc@notlogged] has joined #minecrafthelp
#1327 [17:15] * _DuduPvP [_DuduPvP@notlogged] has joined #minecrafthelp
#1328 [17:15] <pleasehelp> "DO NOT SHARE YOUR LOGIN INFORMATION IN THE CHAT!
#1329 [17:15] <pleasehelp> why u asking for my info xdd
#1330 [17:15] <Seritath> Hello, might anyone be able to help me with unlocking an account that has had too many attempts made on it WITHOUT having to wait a whole day?
#1331 [17:16] <urielsalis> pleasehelp, your username is not your login information lol
#1332 [17:16] <Seritath> It's hard to remember legacy information nearly a decade old.
#1333 [17:16] <urielsalis> Seritath, its 3 hours
#1334 [17:16] <urielsalis> ??> Seritath login/throttle
#1335 [17:16] <Absol> Seritath: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1336 [17:16] <Absol> Seritath: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1337 [17:16] <urielsalis> pleasehelp, have you tried resetting your password?
#1338 [17:16] <pleasehelp> yah
#1339 [17:16] <urielsalis> pleasehelp, still doesnt work?
#1340 [17:16] <kinggoesgaming> pleasehelp: ur game name not your email stuff :P
#1341 [17:16] <pleasehelp> works on the website/mojang
#1342 [17:17] <urielsalis> ??> pleasehelp tools/hjt
#1343 [17:17] <Absol> pleasehelp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1344 [17:17] <Absol> pleasehelp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1345 [17:17] * Foureyegaming [Foureyegaming@notlogged] has quit. (Ping timeout: 195 seconds)
#1346 [17:18] <pleasehelp> ??
#1347 [17:18] * _DuduPvP [_DuduPvP@notlogged] has quit. (Client Quit)
#1348 [17:18] <Seritath> So let me get this straight, I am forced in order to use a piece of equipment I purchased years ago supporting it's start up to wait for a 3 hour period, with no possibility for override even though I have found the correct credentials, because I couldn't remember decades old information in order to connect my Minecraft and Mojang accounts? I just want to make sure I am understanding this insanity correctly.
#1349 [17:18] <kinggoesgaming> pleasehelp: follow instructions by Absol
#1350 [17:18] <urielsalis> ??> Seritath info/volunteer
#1351 [17:18] <Absol> Seritath: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1352 [17:19] <urielsalis> Seritath, so we have nothign to do with that, we can just tell you what is wrong
#1353 [17:19] <Seritath> Gotcha, sorry to bother you then.
#1354 [17:19] <urielsalis> Seritath, its no bother :)
#1355 [17:21] <pleasehelp> hey
#1356 [17:21] <pleasehelp> is the hijackthis legit
#1357 [17:21] <kinggoesgaming> yes
#1358 [17:21] <urielsalis> pleasehelp, is by Trend Micro, a AV company
#1359 [17:22] * itok [itok@notlogged] has joined #minecrafthelp
#1360 [17:22] <pleasehelp> why i download something from an adult video company
#1361 [17:22] <pleasehelp> ???
#1362 [17:23] <kinggoesgaming> what??? you meant the popup advert stuff... ignore that stuff
#1363 [17:23] <urielsalis> sourceforge ads are really annoying
#1364 [17:23] <urielsalis> we need a direct link for hjt
#1365 [17:24] <pleasehelp> hey
#1366 [17:24] <pleasehelp> i scanned it
#1367 [17:24] <pleasehelp> what do i do now
#1368 [17:24] <itok> when i try to log into minecraft in launcher it says Sorry, but we couldn't connect to your servers. Please make sure that you are online and that minecraft is not blocked. (SunCertPathBuilderException:unable to find valid certification path to requested target) and when i try on website it says an error prevented your request from being processed yester day i had same problem with launcher but the website worked
#1369 [17:25] <urielsalis> pleasehelp, continue following the instructions
#1370 [17:25] <urielsalis> itok, know mcleaks?
#1371 [17:25] <itok> the account getting website
#1372 [17:25] * pleasehelp [pleasehelp@notlogged] has quit. (Quit: Web client closed)
#1373 [17:25] <urielsalis> itok, the ones that steal accounts and post them on their website
#1374 [17:25] <itok> yeah?
#1375 [17:25] <urielsalis> ??> itok info/mcleaks
#1376 [17:25] <Absol> itok: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1377 [17:25] <Absol> itok: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1378 [17:25] <urielsalis> ??> itok win/hosts/edit
#1379 [17:25] <Absol> itok: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1380 [17:25] <Absol> itok: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1381 [17:26] <urielsalis> itok, and after you did all that, change your password, they might have gotten it too
#1382 [17:26] <itok> wait i opened the file
#1383 [17:27] <itok> what do i do after opening file?
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#1385 [17:27] <urielsalis> itok, the first instructions
#1386 [17:27] <itok> what
#1387 [17:27] <urielsalis> <@Absol> itok: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1388 [17:27] <itok> how do i remove it
#1389 [17:28] <urielsalis> itok, using your brain
#1390 [17:28] <itok> im sorry im not good at this
#1391 [17:28] <urielsalis> itok, select the whole line and click the backspace key
#1392 [17:29] <itok> then what
#1393 [17:30] <urielsalis> itok, save it
#1394 [17:30] * Giftinguhc [Giftinguhc@notlogged] has quit. (Quit: Web client closed)
#1395 [17:30] <itok> ok
#1396 [17:30] <itok> do i close it?
#1397 [17:30] <urielsalis> itok, yes
#1398 [17:30] <itok> now what
#1399 [17:31] <urielsalis> itok, change your password
#1400 [17:31] <itok> why for
#1401 [17:31] <itok> i just change it yestarday
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#1403 [17:31] <urielsalis> itok, its sent to their servers when you try to login, and considering their bussinesss is stealing accounts, they might have it
#1404 [17:31] <urielsalis> itok, change it again
#1405 [17:31] <itok> can you change it
#1406 [17:31] <urielsalis> itok, we are not Mojang here
#1407 [17:32] <itok> what
#1408 [17:32] <urielsalis> ?? info/volunteer
#1409 [17:32] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1410 [17:32] <itok> i am mojang because i have minecraft
#1411 [17:32] <itok> so i can use minecraft on the computer because i am mojang owner
#1412 [17:32] <urielsalis> itok, what?
#1413 [17:32] <itok> i am mojang because i have minecraft
#1414 [17:32] <urielsalis> itok, that sentence doesnt make sense
#1415 [17:32] <itok> how not
#1416 [17:33] <urielsalis> itok, Mojang is a company
#1417 [17:33] <itok> no i am mojang
#1418 [17:33] * EL_Ritch_pvp [EL_Ritch_pvp@notlogged] has joined #minecrafthelp
#1419 [17:33] <urielsalis> itok, you dont own Microsoft because you bought Windows
#1420 [17:33] <EL_Ritch_pvp> hello
#1421 [17:33] <itok> yeah i do
#1422 [17:33] <urielsalis> hi EL_Ritch_pvp
#1423 [17:33] <itok> why it says microsoft on my icons then
#1424 [17:33] <itok> see
#1425 [17:33] <itok> i am mojang and microsoft
#1426 [17:33] <itok> and dell
#1427 [17:33] * Lord_Ralex kicked itok from #minecrafthelp (Reason: tok :Here is the door)
#1428 [17:34] <urielsalis> that was too much
#1429 [17:34] <urielsalis> XD
#1430 [17:34] * osuka_ [osuka_@notlogged] has quit. (Quit: Couldn't come up with a part & quit message. This is my part & quit message.)
#1431 [17:34] <superazer123> hey
#1432 [17:35] <urielsalis> hi superazer123
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#1434 [17:35] <EL_Ritch_pvp> I have a problem to enter my account, my problem is that I put my email and my contraceña and says that I'm sorry for my English I speak Spanish
#1435 [17:35] <urielsalis> EL_Ritch_pvp, what does it say?
#1436 [17:37] <EL_Ritch_pvp> you speak spanish??
#1437 [17:37] <urielsalis> EL_Ritch_pvp, yes, but we prefer to help in english here
#1438 [17:38] <EL_Ritch_pvp> It's okay my problem is that when I put my account to enter to play it tells me that it is not correct
#1439 [17:39] <urielsalis> EL_Ritch_pvp, have you tried resetting your password?
#1440 [17:39] * Mr_cake28 [Mr_cake28@notlogged] has joined #minecrafthelp
#1441 [17:40] <EL_Ritch_pvp> If you try all that
#1442 [17:40] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1443 [17:42] * Mr_cake28 [Mr_cake28@notlogged] has quit. (Client Quit)
#1444 [17:42] <EL_Ritch_pvp> And I do not want to lose my 30 dollars
#1445 [17:43] * CopiaDeZombieGP [CopiaDeZombieGP@notlogged] has joined #minecrafthelp
#1446 [17:43] * CopiaDeZombieGP [CopiaDeZombieGP@notlogged] has quit. (Client Quit)
#1447 [17:43] <urielsalis> EL_Ritch_pvp, you receive the email with the password reset?
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#1450 [17:46] <EL_Ritch_pvp> yes
#1451 [17:47] <urielsalis> ??> EL_Ritch_pvp login/throttle
#1452 [17:47] <Absol> EL_Ritch_pvp: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1453 [17:47] <Absol> EL_Ritch_pvp: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1454 [17:47] * Kevin_ [Kevin_@notlogged] has quit. (Ping timeout: 195 seconds)
#1455 [17:49] <EL_Ritch_pvp> ook
#1456 [17:49] <EL_Ritch_pvp> thanks
#1457 [17:50] * urielsalis tips hat
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#1458 [17:53] * sebas1yt [sebas1yt@notlogged] has joined #minecrafthelp
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#1461 [17:55] <Moo> How do you change your IGN?
#1462 [17:55] <urielsalis> Moo, you have a migrated account?
#1463 [17:56] <Moo> I dont know what that is lol
#1464 [17:56] <Moo> So im guessingno
#1465 [17:57] <urielsalis> Moo, I dont see guessingno as a registered username
#1466 [17:58] <Moo> my username is GiiNG3R_HD but i want to change it to something else, i just dont know how
#1467 [17:58] <urielsalis> Moo, go to account.mojang.com, login, where it says Minecraft (and your name) click Change
#1468 [17:58] <urielsalis> Moo, mind that you can only change your username every 30 days
#1469 [17:59] <Moo> okay, thank you!!
#1470 [18:00] * urielsalis tips hat
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#1471 [18:04] * ^_^_ [^_^_@notlogged] has joined #minecrafthelp
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#1473 [18:06] * Michael [Michael@notlogged] has joined #minecrafthelp
#1474 [18:07] * Michael is now known as Guest72814
#1475 [18:08] <Guest72814> I purchased an Minecraft account for my son, what i thought i used as his email and account says demo. Is there any way to figure out what login we used for him?
#1476 [18:08] <urielsalis> Guest72814, you rememeber the username/
#1477 [18:08] <Guest72814> the profile i had in my computer was tgsadler0809 but thats profile
#1478 [18:09] <Guest72814> it would be something similar to tgsadler
#1479 [18:09] <Guest72814> tgsadler789 would be an alternative
#1480 [18:09] <urielsalis> Guest72814, well, tgsadler was never registered but tgsadler0809 was
#1481 [18:09] <urielsalis> Guest72814, samething with tgsadler789, it was never registered
#1482 [18:09] <Guest72814> this other issue his my sons computer crashed so i can't see their logins but i thought they did it under my computer as well
#1483 [18:10] <urielsalis> ??> Guest72814 account/forgot-email
#1484 [18:10] <Absol> Guest72814: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1485 [18:10] <urielsalis> Guest72814, for the crash, you have a crash report?
#1486 [18:10] <Guest72814> when i go to tgsalder0809 it shows demo and doesn't act like it was ever purchased
#1487 [18:10] <Guest72814> the computer itself crashed, not the game
#1488 [18:11] <Guest72814> i can login as tgsadler0809 and the email tied to it but it acts like the minecraft game was never purchased under that account
#1489 [18:11] <Guest72814> its demo only
#1490 [18:11] <urielsalis> Guest72814, you used to login with a email or with that username?
#1491 [18:11] <Guest72814> i used the email address
#1492 [18:11] <urielsalis> Guest72814, can you try logging in to account.mojang.com and tell me what you see under games?
#1493 [18:11] <Guest72814> thomas.sadler@att.net
#1494 [18:12] <urielsalis> Guest72814, dont post private information here, this is a public chat
#1495 [18:13] <Guest72814> sorry, thats what i was afraid of, should of asked first
#1496 [18:13] <Guest72814> under my games, it says import old minecraft game
#1497 [18:13] <Guest72814> (for minecraft)
#1498 [18:13] * Justin_Plays14 [Justin_Plays14@notlogged] has joined #minecrafthelp
#1499 [18:14] <Justin_Plays14> I need help updating my graphics drivers with minecraft
#1500 [18:14] <urielsalis> Guest72814, that means someone moved it to another email
#1501 [18:14] <urielsalis> Guest72814, you will need to email Mojang
#1502 [18:14] <urielsalis> ??> Guest72814 account/send-email
#1503 [18:14] <Absol> Guest72814: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1504 [18:14] <Absol> Guest72814: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1505 [18:14] <urielsalis> ??> Guest72814 account/trans-id
#1506 [18:14] <Absol> Guest72814: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1507 [18:14] <urielsalis> Justin_Plays14, you have a dxdiag?
#1508 [18:14] <Justin_Plays14> yes i do
#1509 [18:15] <Justin_Plays14> do you want the link?
#1510 [18:15] <urielsalis> Justin_Plays14, yup
#1511 [18:15] <Justin_Plays14> http://paste.ubuntu.com/23670846/
#1512 [18:15] <urielsalis> Justin_Plays14, we need the full dxdiag
#1513 [18:15] <Guest72814> yeah thats my biggest issue is that i purchased the card last christmas and have no idea what it is...
#1514 [18:16] <Justin_Plays14> this is the full dxdiag
#1515 [18:16] <urielsalis> Guest72814, you can still email them and ask for other ways of identification
#1516 [18:16] <urielsalis> Justin_Plays14, a full dxdiag is more than 5000 lines long
#1517 [18:16] <Guest72814> k thank you very much
#1518 [18:17] <Justin_Plays14> i know but that is what the website that i got help from told me to do
#1519 [18:17] <urielsalis> ??> Justin_Plays14 win/dxdiag
#1520 [18:17] <Absol> Justin_Plays14: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1521 [18:17] <urielsalis> Justin_Plays14, read it again
#1522 [18:18] <urielsalis> ?? bot
#1523 [18:18] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1524 [18:18] * urielsalis tips hat
#1524 [18:19] <Justin_Plays14> http://paste.ubuntu.com/23670867/
#1525 [18:20] <Justin_Plays14> there it is
#1526 [18:21] <urielsalis> Justin_Plays14, download and install https://downloadcenter.intel.com/product/81501
#1527 [18:22] <Justin_Plays14> which one
#1528 [18:22] <Justin_Plays14> i have windows 8
#1529 [18:22] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1530 [18:23] <urielsalis> Justin_Plays14, third link in https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81501
#1531 [18:24] * WinterFox [WinterFox@notlogged] has joined #minecrafthelp
#1532 [18:24] * Zyf_B_Gone [Zyf_B_Gone@notlogged] has quit. (Read error: Connection reset by peer)
#1533 [18:25] <Justin_Plays14> from the second link that you sent me?
#1534 [18:25] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#1535 [18:25] <urielsalis> Justin_Plays14, yup
#1536 [18:25] <Justin_Plays14> ok
#1537 [18:25] <Justin_Plays14> thank you
#1538 [18:26] <Justin_Plays14> what do i do after i download it?
#1539 [18:27] * wuibirt [wuibirt@notlogged] has joined #minecrafthelp
#1540 [18:28] <WinterFox> hello, have problem with minecraft: when i launch it (with optifine) it crashes and i have a message that says "out of memory" i went to minecraft help but it still doesn't work can someone tell me if i can fix it ?
#1541 [18:28] <wuibirt> Ubuntu Pastebin Paste from wuibirt at Fri, 23 Dec 2016 00:24:46 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69
#1542 [18:28] <urielsalis> Justin_Plays14, install it
#1543 [18:28] <urielsalis> ??> WinterFox mods
#1544 [18:28] <Absol> WinterFox: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1545 [18:28] <Absol> WinterFox: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1546 [18:28] <urielsalis> wuibirt, give us the link
#1547 [18:28] <WinterFox> optifine with shaders
#1548 [18:28] <WinterFox> but i have enought RAM
#1549 [18:28] <urielsalis> WinterFox, we dont support mods here
#1550 [18:29] * wuibirt [wuibirt@notlogged] has quit. (Client Quit)
#1551 [18:29] <WinterFox> it still doens't work even with minecraft vanilla
#1552 [18:30] <urielsalis> WinterFox, can you give me a crash report in vanilla?
#1553 [18:31] <WinterFox> it says "Minecraft could not continue as it run out of memory"
#1554 [18:33] * Melyme [Melyme@notlogged] has joined #minecrafthelp
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#1557 [18:35] <Guest72814> btw, i figured it out. There was a gmail account that i setup last year and i found it. That was the account i used. Its all good. Thanks for your help
#1558 [18:36] <Guest72814> Thanks Urielsalis
#1559 [18:36] * Guest72814 [Guest72814@notlogged] has quit. (Quit: Web client closed)
#1560 [18:38] * WinterFox [WinterFox@notlogged] has quit. (Quit: Web client closed)
#1561 [18:42] * mikevine1612 [mikevine1612@notlogged] has joined #minecrafthelp
#1562 [18:43] <mikevine1612> So I have an account that I'm signed into with the email (mikemelka1612@gmail.com) on mojang, but I forgot the password. It's auto saved though and my emial got hacked. I want to change the email and pass...
#1563 [18:43] * Luke_ [Luke_@notlogged] has joined #minecrafthelp
#1564 [18:44] <mikevine1612> So I have an account that I'm signed into with the email (mikemelka1612@gmail.com) on mojang, but I forgot the password. It's auto saved though and my emial got hacked. I want to change the email and pass...
#1565 [18:44] * Captain829 [Captain829@notlogged] has joined #minecrafthelp
#1566 [18:44] <urielsalis> mikevine1612, you will need to recover your email for that
#1567 [18:44] <mikevine1612> how
#1568 [18:44] * Wylard [Wylard@notlogged] has joined #minecrafthelp
#1569 [18:44] <mikevine1612> i tried
#1570 [18:44] <mikevine1612> but it doesnt let me
#1571 [18:44] <urielsalis> mikevine1612, with your email provider
#1572 [18:44] <Wylard> Hi
#1573 [18:44] <mikevine1612> i tried fucking everything
#1574 [18:44] <Absol> mikevine1612: Please keep it civil
#1575 [18:44] <mikevine1612> fucking 50 times
#1576 [18:44] * Absol kicked mikevine1612 from #minecrafthelp (Reason: ikevine1612 :Keep it civilized, you are just a human being)
#1577 [18:44] * Luke_ [Luke_@notlogged] has quit. (Client Quit)
#1578 [18:44] <Wylard> Please help...
#1579 [18:45] * Luke_ [Luke_@notlogged] has joined #minecrafthelp
#1580 [18:45] * mikevine1612 [mikevine1612@notlogged] has joined #minecrafthelp
#1581 [18:45] <mikevine1612> please someone
#1582 [18:45] <mikevine1612> help
#1583 [18:45] <mikevine1612> im begging
#1584 [18:45] * Luke_ [Luke_@notlogged] has quit. (Client Quit)
#1585 [18:45] <Wylard> I lost my account minecraft...
#1586 [18:45] <mikevine1612> So I have an account that I'm signed into with the email (mikemelka1612@gmail.com) on mojang, but I forgot the password. It's auto saved though and my emial got hacked. I want to change the email and pass...
#1587 [18:45] <mikevine1612> i lost email account pass
#1588 [18:45] <mikevine1612> and i cant recover
#1589 [18:45] <mikevine1612> someone please help!
#1590 [18:45] <mikevine1612> i really need the account
#1591 [18:45] <mikevine1612> omfg
#1592 [18:45] <Captain829> Can anyone help me figure out why my buildings are destroyed while im off the game?
#1593 [18:45] <mikevine1612> come on!
#1594 [18:46] <mikevine1612> STAFF
#1595 [18:46] <mikevine1612> help
#1596 [18:46] <Captain829> I saved it and when i came back to it they werent there anymore
#1597 [18:46] <mikevine1612> So I have an account that I'm signed into with the email (mikemelka1612@gmail.com) on mojang, but I forgot the password. It's auto saved though and my emial got hacked. I want to change the email and pass...
#1598 [18:47] <kinggoesgaming> pls dont share credentials here mikevine1612
#1599 [18:47] <mikevine1612> so thats it
#1600 [18:47] <mikevine1612> u just say that
#1601 [18:47] <mikevine1612> and leave
#1602 [18:47] <mikevine1612> wow
#1603 [18:48] <Wylard> I have a worry I lost my password minecraft and my email the only thing that I remember is that I rename the nickname toren1998 to DJ_2015 and then changed to Wylard 1 month later it's all What I remember I have no further evidence ...
#1604 [18:48] <mikevine1612> i really need my account
#1605 [18:48] <mikevine1612> ffs
#1606 [18:48] * mikevine1612 [mikevine1612@notlogged] has quit. (Client Quit)
#1607 [18:49] <Captain829> Anybody able to help??
#1608 [18:49] <kinggoesgaming> in order to reset you need your transaction ID then
#1609 [18:49] <kinggoesgaming> Captain829: how can i help?
#1610 [18:50] * Wylard [Wylard@notlogged] has quit. (Quit: Web client closed)
#1611 [18:50] <kinggoesgaming> ??< kinggoesgaming index
#1612 [18:50] <kinggoesgaming> ??> kinggoesgaming index
#1613 [18:50] <Absol> kinggoesgaming: See https://cp.ae97.net/factoid for the Absol Database System
#1614 [18:50] <Captain829> I saved my workd and when i came back to play one of the houses i had saved was very damaged. I was on survival when i exited and saved the game
#1615 [18:51] * AbyJr [AbyJr@notlogged] has joined #minecrafthelp
#1616 [18:51] <kinggoesgaming> modded?
#1617 [18:52] <Captain829> No
#1618 [18:52] <Captain829> No mods on any of my worlds
#1619 [18:52] * EL_Ritch_pvp [EL_Ritch_pvp@notlogged] has quit. (Ping timeout: 195 seconds)
#1620 [18:53] <kinggoesgaming> could be just minecraft having fun saving data
#1621 [18:54] <Captain829> So go into it again and see if its still like that?
#1622 [18:54] <kinggoesgaming> nope onnce its saved and then exited minecraft read the saved file which means you lost the data
#1623 [18:55] * AbyJr [AbyJr@notlogged] has joined #minecrafthelp
#1624 [18:55] <Captain829> Ok. Thanks
#1625 [18:55] <kinggoesgaming> you could cheat and fix it... since it wasnt really your fault
#1626 [18:55] <urielsalis> mcedit too
#1627 [18:55] <Captain829> How do i cheat and fix it?
#1628 [18:55] <kinggoesgaming> singleplayer?
#1629 [18:56] <Captain829> Yes
#1630 [18:56] <kinggoesgaming> one sec
#1631 [18:56] <Captain829> Ok
#1632 [18:57] <kinggoesgaming> pause the game -> open to lan -> enable cheats
#1633 [18:57] <kinggoesgaming> then run command /gamemode 1
#1634 [18:57] <kinggoesgaming> after you dont fixing save the world and open the world again
#1635 [18:58] <kinggoesgaming> s/dont/done
#1636 [18:58] <ExtremeBot> kinggoesgaming meant to say: after you done fixing save the world and open the world again
#1637 [18:58] <Captain829> Is this for xbox or pc?
#1638 [18:59] <kinggoesgaming> wait what platform are you on?
#1639 [18:59] <Captain829> Xbox one
#1640 [18:59] <kinggoesgaming> yea then i have no idea never played on console editions sorry
#1641 [18:59] <kinggoesgaming> look around on the internet
#1642 [19:00] <Captain829> Iim just going to rebuild
#1643 [19:01] * mike10 [mike10@notlogged] has joined #minecrafthelp
#1644 [19:02] <AbyJr> hello i need help on how to launch minecraft
#1645 [19:03] <mike10> having an issue with minecraft it says there is an open GL error
#1646 [19:04] <Captain829> Thank you
#1647 [19:05] * mike10 [mike10@notlogged] has quit. (Client Quit)
#1648 [19:06] <AbyJr> yeah so can you help me fix it
#1649 [19:06] <AbyJr> anybody there
#1650 [19:06] * IFXCKEDYOBISH [IFXCKEDYOBISH@notlogged] has joined #minecrafthelp
#1651 [19:07] <AbyJr> hello
#1652 [19:07] <mattym> AbyJr, What exactly is the problem you are having?
#1653 [19:07] <IFXCKEDYOBISH> hello i was wondering there was anyway i would my change my account was just hacked and someone changed my name to something really bad and i got banned from the only server i play on
#1654 [19:08] <IFXCKEDYOBISH> account name*
#1655 [19:08] <AbyJr> um like when i try to launch th minecraft it says its having problems
#1656 [19:08] <mattym> ??> IFXCKEDYOBISH account/send-email
#1657 [19:08] <Absol> IFXCKEDYOBISH: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1658 [19:08] <Absol> IFXCKEDYOBISH: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1659 [19:08] * Captain829 [Captain829@notlogged] has quit. (Ping timeout: 195 seconds)
#1660 [19:08] <mattym> AbyJr, What exactly does it say?
#1661 [19:08] <AbyJr> hello mattym
#1662 [19:08] <AbyJr> um it says
#1663 [19:08] <IFXCKEDYOBISH> will they ask me for my tid
#1664 [19:09] <mattym> IFXCKEDYOBISH, Yes
#1665 [19:09] <IFXCKEDYOBISH> because i dont have it
#1666 [19:09] <mattym> IFXCKEDYOBISH, Did you regain access to the account?
#1667 [19:09] <IFXCKEDYOBISH> it was not my account
#1668 [19:09] <IFXCKEDYOBISH> it was my name
#1669 [19:09] <IFXCKEDYOBISH> but yes i have my account
#1670 [19:09] <mattym> IFXCKEDYOBISH, Then I cant really help you any further.
#1671 [19:10] <mattym> IFXCKEDYOBISH, You will need to wait the 30 days to change it.
#1672 [19:10] <IFXCKEDYOBISH> NOOOOO
#1673 [19:10] <IFXCKEDYOBISH> w
#1674 [19:10] <IFXCKEDYOBISH> w
#1675 [19:10] <IFXCKEDYOBISH> w
#1676 [19:10] * Absol kicked IFXCKEDYOBISH from #minecrafthelp (Reason: FXCKEDYOBISH :Stop spamming)
#1677 [19:10] <AbyJr> it says its havin troubles with therender aspects
#1678 [19:10] * IFXCKEDYOBISH [IFXCKEDYOBISH@notlogged] has joined #minecrafthelp
#1679 [19:10] * IFXCKEDYOBISH [IFXCKEDYOBISH@notlogged] has quit. (Client Quit)
#1680 [19:10] <mattym> AbyJr, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1681 [19:11] <AbyJr> yes i do
#1682 [19:11] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 206 seconds)
#1683 [19:11] <AbyJr> do i send the numbers too
#1684 [19:11] <mattym> AbyJr, The whole website link
#1685 [19:11] <AbyJr> ok coming in
#1686 [19:11] <AbyJr> http://paste.ubuntu.com/23670937/
#1687 [19:11] <AbyJr> there
#1688 [19:12] <mattym> AbyJr, Ok one moment
#1689 [19:12] <AbyJr> ok
#1690 [19:12] <kinggoesgaming> i have no idea whats wrong with my minecraft... as i walk around and stuff the player looks either completely up or completely down
#1691 [19:13] <mattym> AbyJr, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-?product=92135
#1692 [19:13] <AbyJr> ok
#1693 [19:14] <AbyJr> its going to take 3 minutes
#1694 [19:14] * Seritath [Seritath@notlogged] has quit. (Ping timeout: 195 seconds)
#1695 [19:14] <AbyJr> what is that going to do
#1696 [19:15] <mattym> AbyJr, Update/Install the graphics drivers your computer needs
#1697 [19:15] <AbyJr> oh ok
#1698 [19:15] <AbyJr> 30 second left
#1699 [19:15] <AbyJr> 10
#1700 [19:15] <AbyJr> done
#1701 [19:18] <AbyJr> it said it was the wrong one
#1702 [19:19] <AbyJr> here is the link
#1703 [19:19] <AbyJr> http://www.intel.com/content/www/us/en/support/graphics-drivers/000005469.html
#1704 [19:19] <mattym> AbyJr, Hmm, one moment
#1705 [19:22] <mattym> AbyJr, Try wit this one instead http://downloads.dell.com/FOLDER03317004M/1/Video_Driver_8WD9X_WN32_10.18.15.4256_A02.EXE
#1706 [19:22] <AbyJr> ok
#1707 [19:22] <AbyJr> what will that do
#1708 [19:23] <mattym> AbyJr, Same thing
#1709 [19:23] <AbyJr> oh but different on system
#1710 [19:24] <mattym> AbyJr, First was direct from Intel, this is from Intel but packaged by Dell
#1711 [19:24] <AbyJr> ok
#1712 [19:24] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1713 [19:24] * Joseph [Joseph@notlogged] has joined #minecrafthelp
#1714 [19:24] <AbyJr> so it is kind of different
#1715 [19:25] <mattym> AbyJr, Does the same thing
#1716 [19:25] * Kylo [Kylo@notlogged] has joined #minecrafthelp
#1717 [19:25] <Joseph> Hello, I would like help locating a minecraft account
#1718 [19:25] <mattym> Joseph, What do you mean?
#1719 [19:26] <AbyJr> this is gong to update my computer or not?
#1720 [19:26] <Joseph> I have a old minecraft account that has always been, iffy. Sometimes it would work but I would usally have to put in my email other than my account username, It wouldn't be a problem unless I lost my accounts email
#1721 [19:26] * ezeepedano [ezeepedano@notlogged] has joined #minecrafthelp
#1722 [19:26] <mattym> AbyJr, It should
#1723 [19:27] <ezeepedano> hola
#1724 [19:27] <mattym> Joseph, Are you unsure of what email you need to log in with?
#1725 [19:27] <AbyJr> oh ok then its doing its job
#1726 [19:27] <mattym> ??> ezeepedano lang/es
#1727 [19:27] <Absol> ezeepedano: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1728 [19:27] <Joseph> That is correct
#1729 [19:27] <mattym> ??> Joseph account/forgot-email
#1730 [19:27] <Absol> Joseph: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1731 [19:28] <Kylo> Hello, I'm getting a fatal error that causes a crash "exception_access_violation (0xc0000005)" and my client won't launch.
#1732 [19:28] <mattym> ??> Kylo launcher/crash-log
#1733 [19:28] <Absol> Kylo: We need to see your crash log, which appears after a crash.
#1734 [19:28] <Absol> Kylo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1735 [19:28] <ezeepedano> hola , no puedo entrar a mi cuenta de minecraft , parece que mi mail por alguna razon se elimino de los servidores
#1736 [19:28] <ezeepedano> sorry
#1737 [19:28] <ezeepedano> 115/5000 Hi, I can not log into my minecraft account, it seems that my mail for some reason was removed from the servers
#1738 [19:29] <mattym> ezeepedano, what happens when you try to log in?
#1739 [19:29] * Zyferus is now known as Zyf_B_Gone
#1740 [19:29] <AbyJr> mattym, it says it is succesful
#1741 [19:29] <Kylo> http://paste.ubuntu.com/23671071/
#1742 [19:29] <mattym> AbyJr, It should be telling you to restart the computer if its finished
#1743 [19:30] <AbyJr> its not yet i think
#1744 [19:30] <mattym> AbyJr, It should let you know when its completely done
#1745 [19:30] <mattym> Kylo, Are you running any video recording/capture software?
#1746 [19:30] <AbyJr> ok it says if i will want to restart my computer
#1747 [19:31] <ezeepedano> it says "invalid username or password" , but i have a backup of my password and my username and im sure thats are correct
#1748 [19:31] <Kylo> nope
#1749 [19:31] <mattym> AbyJr, Restart, then check the game.
#1750 [19:31] <mattym> ezeepedano, Have you tried to reset the password?
#1751 [19:31] <AbyJr> will that be it
#1752 [19:31] <mattym> AbyJr, Should be
#1753 [19:31] <mattym> ??> Kylo win/reinst
#1754 [19:31] <Kylo> wait pc still has raptr on it
#1755 [19:31] <Absol> Kylo: You may need to reinstall the locally installed files that Minecraft puts into place.
#1756 [19:31] * Joseph [Joseph@notlogged] has quit. (Quit: Web client closed)
#1757 [19:31] <Absol> Kylo: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1758 [19:31] <AbyJr> ok thank you so so much
#1759 [19:32] <AbyJr> mattym
#1760 [19:32] <mattym> Kylo, Oh, you may want to dissable that then try the game
#1761 [19:32] <mattym> Kylo, If that doesnt help, try the instructions AbyJr wrote.
#1762 [19:32] <mattym> sorry
#1763 [19:32] <AbyJr> mattym, bye
#1764 [19:32] <Kylo> thanks
#1765 [19:32] <mattym> Kylo, If that doesnt work try the instructions Absol wrote
#1766 [19:32] <Kylo> will do
#1767 [19:32] <Kylo> cheers
#1768 [19:33] <AbyJr> bye mattym
#1769 [19:33] <mattym> AbyJr, Ok
#1770 [19:33] <ezeepedano> Yes, but I can not. When I try to enter the minecraft or mojang web says the same thing
#1771 [19:33] <mattym> ??> ezeepedano account/reset-password
#1772 [19:33] <Absol> ezeepedano: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1773 [19:33] <Absol> ezeepedano: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1774 [19:34] <mattym> ezeepedano, Try the link Absol provided.
#1775 [19:34] <ezeepedano> okey i try again
#1776 [19:34] * alimessi248 [alimessi248@notlogged] has joined #minecrafthelp
#1777 [19:34] <alimessi248> hello
#1778 [19:35] <mattym> Hello alimessi248
#1779 [19:35] <alimessi248> i just changed my profile name and suddenly i cant access to login in to server
#1780 [19:35] <mattym> ??> alimessi248 launcher/relog
#1781 [19:35] <Absol> alimessi248: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1782 [19:35] * Joseph [Joseph@notlogged] has joined #minecrafthelp
#1783 [19:35] <Kylo> uninstalled raptr, cleared the directory client not launching log -- http://paste.ubuntu.com/23671094/
#1784 [19:36] <Joseph> Hello, I would like some help locating a account email
#1785 [19:36] <alimessi248> its giving me authentic failed to login mincraft.net
#1786 [19:36] <mattym> Joseph, Did you try you emails at the link you were given?
#1787 [19:36] <ezeepedano> No , it doesn't work. Say "Error! Unknown e-mail address or password".
#1788 [19:36] <mattym> alimessi248, Did you do the instructions Absol just wrote?
#1789 [19:36] <Joseph> Yes and found one, but alas was not the one that I bought the minecraft game copy
#1790 [19:36] <mattym> ezeepedano, Did you get the reset email?
#1791 [19:37] <mattym> ??> Joseph account/send-email
#1792 [19:37] <Absol> Joseph: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1793 [19:37] <Absol> Joseph: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1794 [19:37] <mattym> ??> Kylo win/dxdiag
#1795 [19:37] <Absol> Kylo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1796 [19:37] * Michael_M1612 [Michael_M1612@notlogged] has joined #minecrafthelp
#1797 [19:37] <Michael_M1612> is there a staff on?
#1798 [19:37] <Kylo> came back clean for me yesterday, gimme a sec to post
#1799 [19:37] <ezeepedano> yes,I received it.
#1800 [19:37] <mattym> Michael_M1612, There is no 'staff' here, what is the issue?
#1801 [19:37] <Michael_M1612> I had this account "Michael_M1612
#1802 [19:37] <Michael_M1612> i forgot the email name
#1803 [19:37] <Michael_M1612> just email
#1804 [19:38] <Michael_M1612> i forgot it and now i cant get it back
#1805 [19:38] <mattym> ezeepedano, So it still gives you the error after completing the reset?
#1806 [19:38] <Michael_M1612> mattym can u message me the email please i want it
#1807 [19:38] <Kylo> dxdiag -- http://paste.ubuntu.com/23671101/
#1808 [19:38] <mattym> ??> Michael_M1612 account/send-email
#1809 [19:38] <ezeepedano> Yes, the error still continues
#1810 [19:38] <Absol> Michael_M1612: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1811 [19:38] <Absol> Michael_M1612: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1812 [19:38] * MajGenRelativity [MajGenRelativity@notlogged] has quit. (Quit: Leaving)
#1813 [19:38] <Michael_M1612> mattym
#1814 [19:38] <mattym> ??> ezeepedano login/throttle
#1815 [19:38] <Absol> ezeepedano: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1816 [19:38] <Absol> ezeepedano: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1817 [19:39] <Joseph> Can I please just send someone a MineCraft username and someone send me the MineCraft account email located with it>
#1818 [19:39] <Michael_M1612> I had this account with the username "Michael_M1612" i forgot email just the email can you tell me what the email was
#1819 [19:39] <Michael_M1612> please
#1820 [19:39] <Michael_M1612> mattym
#1821 [19:39] <mattym> Kylo, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#1822 [19:39] * Pear [Pear@notlogged] has joined #minecrafthelp
#1823 [19:39] <Michael_M1612> mattym
#1824 [19:39] <Michael_M1612> please
#1825 [19:39] <Michael_M1612> I had this account with the username "Michael_M1612" i forgot email just the email can you tell me what the email was
#1826 [19:39] <mattym> Michael_M1612, No one, not even Mojang will just give you the email associated with the account.
#1827 [19:40] <mattym> Michael_M1612, Fill out the form you were linked.
#1828 [19:40] <Michael_M1612> how do i get it
#1829 [19:40] <mattym> Michael_M1612, There is nothing else anyone can do about it.
#1830 [19:40] <Michael_M1612> can u link me again
#1831 [19:40] <mattym> Michael_M1612, No, read back
#1832 [19:40] <Michael_M1612> which one
#1833 [19:40] <Michael_M1612> theres 50 links
#1834 [19:40] <ezeepedano> okey I will try later.
#1835 [19:40] <ezeepedano> but
#1836 [19:40] <Kylo> ^ https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- this one?
#1837 [19:40] <ezeepedano> 153/5000 I have the original data of the account, there is no way to reset everything to enter with the email and password orginal when I buy the account?
#1838 [19:41] <Michael_M1612> mattym
#1839 [19:41] <Michael_M1612> which one
#1840 [19:41] <mattym> ezeepedano, No, you just need to wait 3 hours without attempting to log in, then do another password reset after that and it should work.
#1841 [19:41] <mattym> Michael_M1612, Read back to where Absol gave you instructions on what to do.
#1842 [19:42] <ezeepedano> Okay, I'll wait and I'll get back to you if the problem persists
#1843 [19:43] <ezeepedano> thaks !
#1844 [19:43] <ezeepedano> thaks !
#1845 [19:43] * ezeepedano [ezeepedano@notlogged] has left #minecrafthelp
#1846 [19:45] <Michael_M1612> mattym
#1847 [19:45] <Michael_M1612> i hope they respond to me
#1848 [19:45] <Michael_M1612> this means a lot to me
#1849 [19:46] <Kylo> alright i installed the latest radeon drivers, restart or try launching?
#1850 [19:47] <mattym> Kylo, Restart first
#1851 [19:47] <Kylo> k
#1852 [19:47] <mattym> Kylo, Then give it a try
#1853 [19:47] <Kylo> brb
#1854 [19:47] <Kylo> alright
#1855 [19:47] <Kylo> thanks
#1856 [19:49] * Michael_M1612 [Michael_M1612@notlogged] has quit. (Ping timeout: 195 seconds)
#1857 [19:50] * Kylo [Kylo@notlogged] has quit. (Ping timeout: 195 seconds)
#1858 [19:50] <Joseph> Alright, i have tried almost every single email that I think that I had at the time of the account creation. But I was sadly locked out, I do have the account name and I have a few rough guesses for the passowrd
#1859 [19:51] <Joseph> Just not the email
#1860 [19:51] * Filipd16 [Filipd16@notlogged] has joined #minecrafthelp
#1861 [19:51] <mattym> ??> Joseph account/send-email
#1862 [19:52] <Absol> Joseph: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1863 [19:52] <Absol> Joseph: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1864 [19:52] <mattym> Joseph, You will need to follow the instructions Absol wrote.
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#1867 [19:55] * dilan [dilan@notlogged] has quit. (Client Quit)
#1868 [19:55] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 206 seconds)
#1869 [19:56] * Kylo [Kylo@notlogged] has joined #minecrafthelp
#1870 [19:57] <Kylo> hey
#1871 [19:57] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1872 [19:57] <mattym> Any luck?
#1873 [19:57] <Kylo> nope
#1874 [19:57] <Kylo> want crash log?
#1875 [19:57] <mattym> Sure
#1876 [19:58] <Kylo> https://paste.ubuntu.com/23671152/
#1877 [19:58] * austin [austin@notlogged] has joined #minecrafthelp
#1878 [19:59] * austin [austin@notlogged] has quit. (Client Quit)
#1879 [19:59] * Joseph [Joseph@notlogged] has quit. (Ping timeout: 195 seconds)
#1880 [19:59] <mattym> ??> Kylo win/reinst
#1881 [19:59] <Absol> Kylo: You may need to reinstall the locally installed files that Minecraft puts into place.
#1882 [19:59] <Absol> Kylo: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1883 [20:00] <mattym> Kylo, Can you try that again post update ^
#1884 [20:00] <Kylo> alright, ill do matty's first then try your solution absol
#1885 [20:00] <Kylo> or is it the same thing lol
#1886 [20:00] <mattym> Smae
#1887 [20:00] <mattym> Same
#1888 [20:00] <urielsalis> ?? bot
#1889 [20:00] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1890 [20:01] <Kylo> oh
#1891 [20:03] <Kylo> crash
#1892 [20:03] <Kylo> same message
#1893 [20:03] <mattym> ??> Kylo tools/hjt
#1894 [20:03] <Absol> Kylo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1895 [20:03] <Absol> Kylo: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1896 [20:04] <Kylo> http://paste.ubuntu.com/23671171/
#1897 [20:05] <mattym> Kylo, Hmm
#1898 [20:05] <Kylo> stumped you haha
#1899 [20:05] <mattym> ??> Kylo av/adwcleaner
#1900 [20:05] <Absol> Kylo: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1901 [20:05] <Absol> Kylo: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1902 [20:06] <Kylo> will do boss
#1903 [20:06] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1904 [20:06] <mattym> Kylo, Try the program Absol linked, after the restart once again check MC
#1905 [20:06] <urielsalis> Kylo, wait
#1906 [20:06] <Kylo> ok
#1907 [20:06] <urielsalis> Kylo, you had mcafee before?
#1908 [20:07] <mattym> urielsalis, That just looks like the standalone scan
#1909 [20:07] <urielsalis> Kylo, also, a message popped about the hosts file not being able to be read?
#1910 [20:07] <Kylo> geez ive had this rig for 4 years, i probably did
#1911 [20:07] <Kylo> its not installed now tho
#1912 [20:07] <Kylo> and not sure about the host files part
#1913 [20:08] <urielsalis> Kylo, also when was the last time you updated Overwolf?
#1914 [20:08] <mattym> Kylo, Its fine, none of that usually has anything to do with the type of crash you have.
#1915 [20:08] <urielsalis> mattym, overwolf mighty
#1916 [20:08] <mattym> Yeah
#1917 [20:08] <Kylo> a while ago, i tried uninstalling it when I transfered data to my ssd
#1918 [20:08] <urielsalis> Kylo, can you uninstall it?
#1919 [20:08] <Kylo> will do
#1920 [20:09] <Kylo> gone
#1921 [20:09] <Kylo> want me to try client again?
#1922 [20:09] <urielsalis> Kylo, can you try Minecraft now?
#1923 [20:10] <Kylo> nope
#1924 [20:10] <Kylo> saem crash
#1925 [20:10] <mattym> Continue with Adwcleaner
#1926 [20:10] <urielsalis> Kylo, then continue with mattym instructions :)
#1927 [20:10] <Kylo> will do
#1928 [20:11] * Kylo_ [Kylo_@notlogged] has joined #minecrafthelp
#1929 [20:11] <Kylo_> scan just finished, cleaning threats up now
#1930 [20:11] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 198 seconds)
#1931 [20:12] <Kylo_> got to restart, brb
#1932 [20:14] * Kylo [Kylo@notlogged] has quit. (Ping timeout: 195 seconds)
#1933 [20:15] * Kylo_ [Kylo_@notlogged] has quit. (Ping timeout: 195 seconds)
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#1935 [20:19] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#1936 [20:19] <Kylo> mattym: just ran the scan, cleaned and restarted. still crashed
#1937 [20:19] <mattym> Kylo, Do you know how to get to the Radeon Settings program?
#1938 [20:20] <Kylo> think so
#1939 [20:20] <mattym> Kylo, Should be in your system tray, open it up, go to the tab marked Gaming, then click on the Global Settings
#1940 [20:21] <mattym> Kylo, Once in there let me know what the Wait for Vertical Refresh is set to.
#1941 [20:21] <Kylo> i dont have any installed
#1942 [20:21] <Kylo> that i can find
#1943 [20:21] * Overwall6678243 [Overwall6678243@notlogged] has joined #minecrafthelp
#1944 [20:21] <mattym> Kylo, What?
#1945 [20:22] <Kylo> i cant seem to find the amd settings program
#1946 [20:22] <Overwall6678243> I need help with something can anyone help
#1947 [20:22] <mattym> Kylo, If you click you windows button, and type/search for AMD Radeon Settings, nothing comes up?
#1948 [20:22] <mattym> Overwall6678243, Explain the issue.
#1949 [20:23] <Kylo> the only thing that comes up is web results
#1950 [20:24] <mattym> Kylo, Can you re-run the dxdiag program and get me a new report.
#1951 [20:24] <Overwall6678243> I am trying to go in the Xbox world in minecraft but I can't get in how can I get in from minecraft pe
#1952 [20:24] <mattym> Overwall6678243, You cant.
#1953 [20:25] <Kylo> https://paste.ubuntu.com/23671254/
#1954 [20:25] * zWeeGirlBR [zWeeGirlBR@notlogged] has joined #minecrafthelp
#1955 [20:25] <Overwall6678243> Ok that's all thanks for everything
#1956 [20:25] * zWeeGirlBR [zWeeGirlBR@notlogged] has quit. (Client Quit)
#1957 [20:25] <mattym> Kylo, Did you get any issues when the driver install was run?
#1958 [20:26] <mattym> Cause its still showing the same one as being installed.
#1959 [20:26] <Kylo> well i did think something mightve went wrong, I downloaded the drivers and ran them. a popup came up and prompted me to install them and I did but nothing came up after
#1960 [20:27] <mattym> Kylo, Ok, download the first option here http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#1961 [20:28] <Overwall6678243> Can I tell you another question
#1962 [20:28] <mattym> Kylo, Run it, it should get to a point where it asks what you want to install, make sure you check everything.
#1963 [20:28] <mattym> Overwall6678243, Yes
#1964 [20:28] <Overwall6678243> How do you use commands in minecraft pe
#1965 [20:29] <Overwall6678243> For the new update
#1966 [20:30] <Kylo> ok
#1967 [20:30] <mattym> Overwall6678243, Through chat, i would image in the same way as the regular version of Minecraft.
#1968 [20:30] <Overwall6678243> I know how but when I was done then it didn't work
#1969 [20:31] <mattym> Overwall6678243, Then you may have entered something incorrectly or something that doesnt work on pocket edition
#1970 [20:32] <Overwall6678243> Do you like dantdm and stampy and all the other minecraft youtubers
#1971 [20:33] <Kylo> alright so it just finished the download from the link (canadian internet lol) and a pop up asked for my consent to install and I gave it
#1972 [20:34] <Kylo> alright installs done and the window disappeared
#1973 [20:34] <mattym> Kylo, No thats probably just the installer program itself
#1974 [20:34] <Kylo> ok
#1975 [20:35] <mattym> Kylo, It should open up the actual installation suite in a moment
#1976 [20:35] <Kylo> it hasnt yet
#1977 [20:35] <mattym> Kylo, Give it a moment, it was very slow last time I had to do it.
#1978 [20:36] <Kylo> alright ill just leave it for 5 or so
#1979 [20:36] <Kylo> thanks for the help dude
#1980 [20:36] <mattym> Kylo, Yeah, let me know if nothing happens within the next 5 min.
#1981 [20:40] <Kylo> nothing popped up
#1982 [20:40] <mattym> Kylo, Ok, read through the instructions on this page, http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
#1983 [20:41] <mattym> Kylo, Download the tool they link, and run it according to those instructions, once its made you restart, try running the driver installer again.
#1984 [20:43] * Olokc [Olokc@notlogged] has joined #minecrafthelp
#1985 [20:43] <Olokc> Hi
#1986 [20:43] * SKELETON666 [SKELETON666@notlogged] has joined #minecrafthelp
#1987 [20:44] * SKELETON666 [SKELETON666@notlogged] has quit. (Client Quit)
#1988 [20:45] <Kylo> do you want the report?
#1989 [20:46] <mattym> Kylo, No
#1990 [20:46] <Kylo> k, restarting now
#1991 [20:46] * Guest77888 is now known as mrkirby153
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#1993 [20:50] * alimessi248 [alimessi248@notlogged] has quit. (Quit: Web client closed)
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#1995 [20:52] <Kylo> ok i just restarted
#1996 [20:52] <mattym> Kylo, Run the file you downloaded again.
#1997 [20:53] <mattym> Kylo, The Radeon Software one
#1998 [20:53] <Kylo> drivers right/
#1999 [20:53] <Kylo> ?
#2000 [20:53] <mattym> Yeah
#2001 [20:56] <Kylo> yea this time the software came up after the install
#2002 [20:56] <mattym> Kylo, Yeah make sure you let it install everything
#2003 [20:57] <mattym> Kylo, It will eventually ask you about the 'relive' software, thats optional
#2004 [21:00] <Kylo> alright done with all that, restarting agaaaaaaaaaaaain :]
#2005 [21:01] * Zyf_B_Gone is now known as Zyferus
#2006 [21:01] * Zyferus is now known as Zyf_B_Gone
#2007 [21:01] * Zyf_B_Gone is now known as Zyferus
#2008 [21:02] * Silvertryo [Silvertryo@notlogged] has joined #minecrafthelp
#2009 [21:03] <Silvertryo> Hey, an hour ago, It crashed while I was being attcked and now everytime I load the Realm, it crashes.
#2010 [21:03] <Silvertryo> Thanks in advance!
#2011 [21:04] * Kylo [Kylo@notlogged] has quit. (Ping timeout: 195 seconds)
#2012 [21:04] <mattym> Silvertryo, Try restarting your realm
#2013 [21:05] <Silvertryo> It's an offical Realm, how do you restart it?
#2014 [21:05] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#2015 [21:05] <mattym> Silvertryo, Through your control panel turn it off, wait a minute or two, then back on. Then see if you can join it.
#2016 [21:06] * hailey [hailey@notlogged] has joined #minecrafthelp
#2017 [21:07] * Kylo [Kylo@notlogged] has joined #minecrafthelp
#2018 [21:07] <Silvertryo> Totally forgot to specify I'm on the mobile version
#2019 [21:07] <Kylo> holy shit i think it worked
#2020 [21:07] <Absol> Kylo: Please keep it civil
#2021 [21:07] <Kylo> .
#2022 [21:08] <hailey> okay so i have had a problem with my account i have lost the password anyhow i have changed it several times and i still cant get into my account i am very devastated because i love minecraft with all my heart so lease help me
#2023 [21:10] <mattym> hailey, What exactly happens?
#2024 [21:11] <hailey> okay so i click login and type my email in and my password but then it says cant fined account try again
#2025 [21:11] <Kylo> Hey Matty, after all this it worked. Thanks a billion dude, you have my eternal gratitude :] Happy Holidays, cheers man.
#2026 [21:11] <mattym> Kylo, Excellent, enjoy!
#2027 [21:11] <mattym> hailey, What is the exact message it says>?
#2028 [21:14] * hailey_ [hailey_@notlogged] has joined #minecrafthelp
#2029 [21:15] * Colin_ [Colin_@notlogged] has joined #minecrafthelp
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#2032 [21:15] <hailey_> it just logs me in as a demo player
#2033 [21:15] <CubeTheThird> hailey_, what is your minecraft username?
#2034 [21:16] <hailey_> HaileyTheKiller
#2035 [21:16] * Colin_ [Colin_@notlogged] has joined #minecrafthelp
#2036 [21:17] <CubeTheThird> hailey_, when you login to account.mojang.com/me do you see that name?
#2037 [21:17] <hailey_> ill check
#2038 [21:18] <Colin_> I am playing on the PS4 edition. Every time I start up one specific world the game crashes and I have tried many things to fix this but I still cannot start up the world. Is there anything that I could do?
#2039 [21:18] <mattym> Colin_, Do you have a PS+ subscription
#2040 [21:19] <CubeTheThird> Colin_, I recommend you check on the minecraft forums for info. We mainly support the PC edition here
#2041 [21:19] <hailey_> where do you find your name?
#2042 [21:19] <Colin_> Yes. Its an error code not a connection issue though
#2043 [21:19] <CubeTheThird> hailey_, should look like this: http://i.imgur.com/ySNIi0V.png
#2044 [21:20] <Colin_> It is my own world so I am not connecting to anyone
#2045 [21:20] <mattym> Colin_, See if you have an alternate copy/save of your world in the online save data utility. If so, try restoring that version.
#2046 [21:20] * Da_PDOG [Da_PDOG@notlogged] has joined #minecrafthelp
#2047 [21:20] <Da_PDOG> Hi. Can someone help me please?
#2048 [21:21] <CubeTheThird> Da_PDOG, with what?
#2049 [21:21] <mattym> Colin_, If you dont have one, or it doesnt help, check in the forums for more info.
#2050 [21:21] <Da_PDOG> CubeTheThird: I have a problem connection to other servers. Think you got a few minutes to help?
#2051 [21:21] * Silvertryo [Silvertryo@notlogged] has quit. (Ping timeout: 195 seconds)
#2052 [21:21] <CubeTheThird> Da_PDOG, what's the problem exactly?
#2053 [21:21] <hailey_> it isnt there
#2054 [21:21] <Colin_> How do I restore
#2055 [21:21] <CubeTheThird> hailey_, then you're most likely logging in with the wrong email
#2056 [21:22] <Da_PDOG> So, I quit minecraft for like 3 months, but I decided to come back. So when I came back, I played on 2 servers, hypixel, and a factions server
#2057 [21:22] <mattym> Colin_, If you have a recent copy of the save in the online storage, it should give you the option to move it to the console
#2058 [21:23] <Da_PDOG> And the problem is: I cannot connect to any other servers except one. It's so weird. I can only connect to one server. If I try to connect to any other server it disconnects me.
#2059 [21:23] <CubeTheThird> Da_PDOG, what's the address to the server that works?
#2060 [21:23] <Da_PDOG> play.lemoncloud.org
#2061 [21:23] <CubeTheThird> Da_PDOG, and do you get an error message ?
#2062 [21:23] <Da_PDOG> Yea.
#2063 [21:23] <CubeTheThird> Da_PDOG, which is?
#2064 [21:24] <Colin_> The only data I have is in my system storage in my PS4 settings
#2065 [21:24] <Da_PDOG> Let me get the error again, 1 sec.
#2066 [21:24] <mattym> Colin_, Then you should check the forums to see if anyone knows steps you can take to try and fix the map.
#2067 [21:24] <Da_PDOG> The error is: java.netConnectException: Connection timed out: no further information:
#2068 [21:25] <Colin_> Also, Wat is the weckomended amount of detotated wam I should have to server?
#2069 [21:25] <CubeTheThird> Da_PDOG, what are the addresses to the servers that don't work?
#2070 [21:25] <Da_PDOG> Every single server.
#2071 [21:25] <CubeTheThird> Da_PDOG, can you test this one: mctest.ae97.net
#2072 [21:26] <Da_PDOG> Sure one minute.
#2073 [21:26] <Da_PDOG> Same error.
#2074 [21:26] * hailey_ [hailey_@notlogged] has quit. (Ping timeout: 195 seconds)
#2075 [21:27] <CubeTheThird> Da_PDOG, you're using 1.11.2 right?
#2076 [21:27] <Da_PDOG> I've tried this with all versions, but right now I am using 1.8
#2077 [21:27] <Da_PDOG> 1.8.9 to be exact.
#2078 [21:27] <CubeTheThird> Da_PDOG, please test with the latest vesrion
#2079 [21:27] <CubeTheThird> *version
#2080 [21:27] <Da_PDOG> Ok.
#2081 [21:28] <Da_PDOG> Same error.
#2082 [21:29] * Colin_ [Colin_@notlogged] has quit. (Ping timeout: 195 seconds)
#2083 [21:29] <CubeTheThird> Da_PDOG, what anti-virus and firewall software do you have?
#2084 [21:29] <Da_PDOG> I have windows 10 default firewall.
#2085 [21:30] <Da_PDOG> I don't download much so I have no reason for a bigger firewall.
#2086 [21:30] <CubeTheThird> Da_PDOG, and.. anti-virus?
#2087 [21:30] <Da_PDOG> How do I find out?
#2088 [21:30] <CubeTheThird> ??> Da_PDOG tools/hjt
#2089 [21:30] <Absol> Da_PDOG: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2090 [21:30] <Absol> Da_PDOG: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2091 [21:31] <Da_PDOG> I'll do that, but what does it do for you?
#2092 [21:32] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#2093 [21:32] <CubeTheThird> Da_PDOG, it generates a log of everything you have installed and running on your system
#2094 [21:33] <Da_PDOG> http://paste.ubuntu.com/23671439/ There ya go.
#2095 [21:35] <CubeTheThird> Da_PDOG, ok one moment
#2096 [21:36] <CubeTheThird> Da_PDOG, hmm not seeing anything that looks like anti-virus. In that case I highly recommend you do a malware scan
#2097 [21:36] <CubeTheThird> ??> Da_PDOG av/adwcleaner
#2098 [21:36] <Absol> Da_PDOG: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2099 [21:36] <Absol> Da_PDOG: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2100 [21:36] <Da_PDOG> DO I really have to restart the computer?
#2101 [21:37] <CubeTheThird> yes
#2102 [21:39] <Da_PDOG> What if the scan says it found 0 threats?
#2103 [21:39] <CubeTheThird> Da_PDOG, if it didn't find anything it wouldn't tell you to reboot
#2104 [21:39] <Da_PDOG> Oh wait, ok. It found 8 threats, so now I clean it?
#2105 [21:40] <CubeTheThird> Da_PDOG, yes clean, then reboot
#2106 [21:43] * Da_PDOG_ [Da_PDOG_@notlogged] has joined #minecrafthelp
#2107 [21:43] <Da_PDOG_> Hi
#2108 [21:43] <CubeTheThird> welcome back
#2109 [21:43] <Da_PDOG_> I'm back from my computer restart
#2110 [21:43] <Da_PDOG_> What do I do know?
#2111 [21:43] <Da_PDOG_> now*/
#2112 [21:43] <CubeTheThird> Da_PDOG_, try your servers again
#2113 [21:43] <Da_PDOG_> Ok.
#2114 [21:44] * Caden [Caden@notlogged] has joined #minecrafthelp
#2115 [21:45] <Da_PDOG_> CubeTheThird: still doesn't work.
#2116 [21:46] <CubeTheThird> Da_PDOG_, hmm ok. Since the last time you played when it worked, did you get a new router/modem ?
#2117 [21:46] <Da_PDOG_> Yes.
#2118 [21:47] <CubeTheThird> Da_PDOG_, hmmm ok. Might be a firewall on that that's blocking it
#2119 [21:47] <CubeTheThird> Da_PDOG_, quick test. see if you can connect to this: mctest.ae97.net:25566
#2120 [21:47] <Da_PDOG_> nope
#2121 [21:47] <Da_PDOG_> same thing
#2122 [21:48] <CubeTheThird> Da_PDOG_, hmm ok. Do you know how to access you router/modem's settings?
#2123 [21:48] * Caden [Caden@notlogged] has quit. (Ping timeout: 195 seconds)
#2124 [21:48] <Da_PDOG_> That's mainly something my dad does. But yes Idi
#2125 [21:48] <Da_PDOG_> I do*
#2126 [21:49] <CubeTheThird> Da_PDOG_, oh, so then are you permitted to access it?
#2127 [21:49] <Da_PDOG_> I think so.
#2128 [21:50] <Da_PDOG_> Want me to get into my router settings?
#2129 [21:50] <CubeTheThird> Da_PDOG_, alright, so when you open it, see if you can find settings for firewall, security, or filtering
#2130 [21:50] <Da_PDOG_> ok.
#2131 [21:52] <Da_PDOG_> I found a thing called firewall status
#2132 [21:52] <CubeTheThird> Da_PDOG_, alright. What options does it list?
#2133 [21:52] <Da_PDOG_> None. I just tells me a bunch of firewall features
#2134 [21:52] <Da_PDOG_> I'm using centurylink btw
#2135 [21:53] <CubeTheThird> Da_PDOG_, what features?
#2136 [21:54] <Da_PDOG_> It's a huge list of stuff like Applications, Port forwarding, dmz, firewall settings
#2137 [21:54] <Da_PDOG_> Most of them are UPnP. What ever that is.
#2138 [21:54] <CubeTheThird> Da_PDOG_, what's under firewall settings?
#2139 [21:54] <CubeTheThird> Da_PDOG_, I'm looking for settings like filtering level
#2140 [21:55] <Da_PDOG_> I can't click on the firewall settings.
#2141 [21:55] <CubeTheThird> oh?
#2142 [21:55] <Da_PDOG_> The firewall setting says lan ip: N/A then it says Applied Rule: Firewall Set to Low with Table Change
#2143 [21:56] <Da_PDOG_> Nothing on here that says filtering level
#2144 [21:56] <CubeTheThird> hmm so it probably has to do with it being on 'low' then
#2145 [21:56] <CubeTheThird> I'm not gonna tell you to turn it off though
#2146 [21:57] <Da_PDOG_> So what should I do?
#2147 [21:57] <CubeTheThird> hmm
#2148 [21:57] <CubeTheThird> Da_PDOG_, can you run a speedtest on speedtest.net ?
#2149 [21:58] <Da_PDOG_> Sure.
#2150 [21:59] <Da_PDOG_> http://www.speedtest.net/my-result/5904286295
#2151 [21:59] <Da_PDOG_> There
#2152 [21:59] <CubeTheThird> hmm definitely not an issue there
#2153 [21:59] <Da_PDOG_> Everyone says my internet is very impressive, is it?
#2154 [22:00] <CubeTheThird> it's quite good yes
#2155 [22:00] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 206 seconds)
#2156 [22:00] <CubeTheThird> I just can't explain why you'd be unable to connect to some servers, while others work. Normally that's because of different ports, but they all use the same by default
#2157 [22:01] <Da_PDOG_> And I haven't changed any ports and neither have any of my family members using my router/modem. So the ports are the same.
#2158 [22:01] <mattym> Da_PDOG_, You are currently on your home network right?
#2159 [22:01] <Da_PDOG_> Yup.
#2160 [22:02] * Zyferus is now known as Zyf_B_Gone
#2161 [22:03] * CayD24 [CayD24@notlogged] has joined #minecrafthelp
#2162 [22:03] <mattym> Da_PDOG_, Other than trying to restart the modem/router, not sure what else to suggest, thats very odd behavior
#2163 [22:04] <CubeTheThird> hmm.. unless it's incorrect IP addresses
#2164 [22:04] <CubeTheThird> Da_PDOG_, can you open cmd?
#2165 [22:04] <CayD24> Can I get my worlds from Xbox 369 without the 360
#2166 [22:04] <Da_PDOG_> Yes, I can open cmd.
#2167 [22:04] <CubeTheThird> CayD24, in what sense?
#2168 [22:04] <urielsalis> CayD24, if you have backups
#2169 [22:04] <CubeTheThird> Da_PDOG_, run: ping mctest.ae97.net
#2170 [22:04] <Da_PDOG_> ok.
#2171 [22:04] <Da_PDOG_> Now what cube?
#2172 [22:05] <CubeTheThird> Da_PDOG_, what IP address does it give you?
#2173 [22:05] <CayD24> Can I transfer what do you mean??
#2174 [22:05] <CubeTheThird> CayD24, are you trying to transfer your worlds to another xbox 360?
#2175 [22:05] <Da_PDOG_> I don't know. Lol. Is it safe for me to just copy and paste my cmd results to you?
#2176 [22:05] <Da_PDOG_> Like, will it give you any of my personal info
#2177 [22:06] <CubeTheThird> Da_PDOG_, no, shouldn't be anything personal. Paste it onto http://paste.ubuntu.com though
#2178 [22:06] <CayD24> Does anyone have help
#2179 [22:06] <CubeTheThird> CayD24, you didn't answer my question
#2180 [22:06] <Da_PDOG_> http://paste.ubuntu.com/23671500/ That's after I typed ping mctest.ae97.net
#2181 [22:06] * MarvelousDream [MarvelousDream@notlogged] has joined #minecrafthelp
#2182 [22:07] <CubeTheThird> Da_PDOG_, hmm well that's the correct IP address, so that's not the issue...
#2183 [22:08] <Da_PDOG_> It bugs me because I've gone to computer experts, I've asked like 50 people on here, I've emailed mojang. No one knows why.
#2184 [22:09] <CubeTheThird> Da_PDOG_, hmm we can try doing a more thorough malware scan I suppose, while I try thinking of something else
#2185 [22:09] <CubeTheThird> ??> Da_PDOG_ av/malwarebytes
#2186 [22:09] <Absol> Da_PDOG_: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2187 [22:09] <Absol> Da_PDOG_: Download it here: http://www.malwarebytes.org/
#2188 [22:09] <mattym> Da_PDOG_, Have you contacted your ISP at all?
#2189 [22:09] * CayD24 [CayD24@notlogged] has quit. (Ping timeout: 195 seconds)
#2190 [22:10] <Da_PDOG_> What does ISP mean?
#2191 [22:10] <Da_PDOG_> Lol. I'm dumb. Sorry.
#2192 [22:10] <mattym> Your internet provider.
#2193 [22:10] <Da_PDOG_> Yup.
#2194 [22:12] * Zyf_B_Gone is now known as Zyferus
#2195 [22:12] <Da_PDOG_> Anyone got suggestions? I'm literally down for anything. I've gone as far as factory resetting my computer.
#2196 [22:12] <CubeTheThird> Da_PDOG_, use what Absol just gave you
#2197 [22:13] <CubeTheThird> Da_PDOG_, wait, you've had this issue even after a factory reset?
#2198 [22:13] <Da_PDOG_> I thought I already did that.
#2199 [22:13] <Da_PDOG_> Before and after the factory reset. I thought the factory reset would help, but i didn't.
#2200 [22:13] <CubeTheThird> Da_PDOG_, then it's definitely NOT something on your compute
#2201 [22:13] * gui [gui@notlogged] has joined #minecrafthelp
#2202 [22:13] <CubeTheThird> Da_PDOG_, are you able to connect your computer to a different network? (e.g. a mobile network)?
#2203 [22:14] <Da_PDOG_> No. We only have 1 network.
#2204 [22:14] <CubeTheThird> Da_PDOG_, is your computer a laptop?
#2205 [22:14] <Da_PDOG_> Pc.
#2206 [22:14] <CubeTheThird> so a desktop then..
#2207 [22:15] <Da_PDOG_> yes
#2208 [22:15] <CubeTheThird> Da_PDOG_, well I'm not almost certain the issue is your router/modem in some way or another
#2209 [22:15] <CubeTheThird> Da_PDOG_, unless you've tried with a different computer on your network?
#2210 [22:16] <Da_PDOG_> I don't see how. I had this issue even before I got my new router/modem and after my new one.
#2211 [22:16] <CubeTheThird> woops. meant I AM almost certain
#2212 [22:16] <Da_PDOG_> And yes, I have 4 pc's in my house and I've tried it with all 4.
#2213 [22:16] <CubeTheThird> Da_PDOG_, is it a router or a modem?
#2214 [22:16] <Da_PDOG_> Idk the difference.
#2215 [22:16] <Da_PDOG_> Wait, It's a modem.
#2216 [22:17] <CubeTheThird> Da_PDOG_, is there a router connected into it, or are you plugged directly into the modem?
#2217 [22:17] <Da_PDOG_> Plugged into the modem
#2218 [22:17] <CubeTheThird> Da_PDOG_, wired connection?
#2219 [22:17] * gui [gui@notlogged] has quit. (Client Quit)
#2220 [22:18] <Da_PDOG_> Wireless.
#2221 [22:18] <Da_PDOG_> Lol. I can tell you just absolutley have no clue what to do. Right?
#2222 [22:18] <CubeTheThird> Da_PDOG_, hmm. Not too many ideas no. I trust everything else internet related works fine?
#2223 [22:19] <Da_PDOG_> Yes. I play other pc games, servers work just fine.
#2224 [22:19] <CubeTheThird> Da_PDOG_, hmm let's take a look at the game logs then
#2225 [22:19] <CubeTheThird> ??> Da_PDOG_ launcher/open
#2226 [22:19] <Da_PDOG_> My internet is flawless. (not to brag)
#2227 [22:19] <Absol> Da_PDOG_: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2228 [22:19] <Da_PDOG_> After that what do I do?
#2229 [22:19] <CubeTheThird> Da_PDOG_, after you do that, open the game, try connecting to some servers, then paste both the Launcher Log and Game Output onto http://paste.ubuntu.com
#2230 [22:20] <Da_PDOG_> ok.
#2231 [22:20] <CubeTheThird> btw I applaud you for being able to follow instructions
#2232 [22:21] <Da_PDOG_> Lol. Are most people incapable of reading and following?
#2233 [22:21] <CubeTheThird> yes
#2234 [22:22] <CubeTheThird> at least, many we get here
#2235 [22:22] <Da_PDOG_> http://paste.ubuntu.com/23671540/ Here you go. I did you a favor and I connected to one server that doesn't work then the only server that does so you can compare it.
#2236 [22:23] <CubeTheThird> Da_PDOG_, and launcher log please
#2237 [22:23] <Da_PDOG_> o
#2238 [22:23] <Da_PDOG_> ok
#2239 [22:24] <CubeTheThird> Da_PDOG_, oh. Wait. I see the problem I think. I'd still like to see the launcher log though
#2240 [22:25] <Da_PDOG_> No problem.
#2241 [22:25] <Da_PDOG_> http://paste.ubuntu.com/23671548/
#2242 [22:25] <CubeTheThird> Da_PDOG_, ok ya launcher log looks good. Just wanted to be sure
#2243 [22:25] <Da_PDOG_> So what was the problem you saw?
#2244 [22:26] <CubeTheThird> Da_PDOG_, so your game output shows that the server you can reach does in fact use a different port to connect (50102 in this case). The default port for the game (25565) isn't working, as wella s 25566 which I had you try earlier
#2245 [22:26] <Da_PDOG_> Ok, to be honest that doesn't make sense but what do I do now?
#2246 [22:27] <CubeTheThird> Da_PDOG_, well one last thing we can do is run a test to be 100% sure it's the port that's blocked. One sec lemme pull up instructions
#2247 [22:28] <CubeTheThird> Da_PDOG_, ok do this to enable telnet: http://www.sysprobs.com/install-and-enable-telnet-in-windows-8-use-as-telnet-client
#2248 [22:28] <Da_PDOG_> What is it?
#2249 [22:29] <CubeTheThird> Da_PDOG_, telnet is a communication tool. Basically it will allow us to try connecting to a network with a certain port
#2250 [22:29] <Da_PDOG_> Ugh! I'm so sorry, I have to go. Will you be on tomorrow?
#2251 [22:30] <Da_PDOG_> Think I can get your skype or something then we can work at this tomorrow?
#2252 [22:30] <CubeTheThird> Da_PDOG_, you can just come back here. I should be around
#2253 [22:30] <CubeTheThird> Da_PDOG_, we're almost done though
#2254 [22:30] <Da_PDOG_> I know, but I have to go.
#2255 [22:30] <CubeTheThird> alrighty
#2256 [22:31] <Da_PDOG_> Think you'll remember me? I don't want to have to reexplain all of this
#2257 [22:31] <Da_PDOG_> Lol
#2258 [22:31] <CubeTheThird> ya I can't forget this
#2259 [22:31] <CubeTheThird> just poke me when you're around, in case I'm AFK
#2260 [22:33] <Da_PDOG_> Alright. Thanks for the help. If I don't see you around, happy holidays!
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#2263 [22:48] * Kole37 [Kole37@notlogged] has joined #minecrafthelp
#2264 [22:49] * EvilJaguar [EvilJaguar@notlogged] has joined #minecrafthelp
#2265 [22:50] <Kole37> I'm having an issue with completing my Minecraft installation, just got a new computer with McAfee pre-installed & had an issue with it before, don't remember what the solution was for it though. Anyone able to help?
#2266 [22:51] <EvilJaguar> Hello, I played in 1.5 and I cannot remember my Email used. FAQ has no answers. I used the one of the only 2 emails I have with the Password I am 100% sure was used but it says "email or password wrong".
#2267 [22:51] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#2268 [22:53] <Andrio> ??> EvilJaguar login/throttle
#2269 [22:53] <EvilJaguar> @Kole37 Have you tried running the installer as Administrator?
#2270 [22:53] <Absol> EvilJaguar: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2271 [22:53] <Absol> EvilJaguar: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#2272 [22:53] <Andrio> Kole37, probably to get rid of McAfee.
#2273 [22:54] <EvilJaguar> It doesn't even recognize the Email though. I know I used the correct password.
#2274 [22:54] <Kole37> How would one go about getting rid of McAfee?
#2275 [22:54] <Andrio> ?? AV/McAfee
#2276 [22:54] <Absol> av/mcafee: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#2277 [22:54] <EvilJaguar> Control Panel Kole.
#2278 [22:54] <Absol> av/mcafee: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#2279 [22:54] <Andrio> mm
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#2281 [23:06] * idkagoodnickname [idkagoodnickname@notlogged] has joined #minecrafthelp
#2282 [23:07] <idkagoodnickname> sup
#2283 [23:07] <idkagoodnickname> some one help meh
#2284 [23:08] * frogie [frogie@notlogged] has joined #minecrafthelp
#2285 [23:08] <idkagoodnickname> hello??
#2286 [23:08] <urielsalis> hi ik
#2287 [23:08] <urielsalis> hi idkagoodnickname
#2288 [23:08] <frogie> hi
#2289 [23:08] <idkagoodnickname> hi
#2290 [23:09] <urielsalis> hi frogie
#2291 [23:09] <idkagoodnickname> Ive been getting an issue connecting to this minecraft server
#2292 [23:09] <urielsalis> idkagoodnickname, what server and what issue?
#2293 [23:09] <idkagoodnickname> its says that the network is unreachable
#2294 [23:09] <urielsalis> idkagoodnickname, what is the server?
#2295 [23:10] <idkagoodnickname> its says"java.net.socketexception
#2296 [23:10] <frogie> I would like to know if someone here can help me, I would like to change my nickname and put one that is available in the "namemc", but by placing the nick on the mojang site I am notified that the nickname is already in use
#2297 [23:10] <urielsalis> idkagoodnickname, to what server?
#2298 [23:10] <idkagoodnickname> mineverse.com
#2299 [23:10] <urielsalis> frogie, because somebody else took it
#2300 [23:11] <urielsalis> idkagoodnickname, thats the full ip?
#2301 [23:11] <idkagoodnickname> yeah
#2302 [23:11] <urielsalis> idkagoodnickname, The requested server matched the Mojang blacklist for servers violating the Minecraft End User License agreement. Starting from May 2016 players will no longer be able to connect to the specified server until it is found compliant with the license agreement.
#2303 [23:11] <idkagoodnickname> ok
#2304 [23:12] <idkagoodnickname> i just need to know what i should do.. i mean i can connect to all the other servers
#2305 [23:12] <frogie> Urielsalis no one is using the nick according to namemc, that in the case and "FUCK"
#2306 [23:12] <Absol> frogie: Please keep it civil
#2307 [23:12] <urielsalis> idkagoodnickname, the server has been blacklisted because it doesnt follow the Minecraft terms and services
#2308 [23:12] <idkagoodnickname> oh
#2309 [23:12] <idkagoodnickname> then nvm
#2310 [23:12] <urielsalis> idkagoodnickname, that could be because they sell gameplay stuff, are pay2win or something like that
#2311 [23:12] <idkagoodnickname> ok
#2312 [23:13] <urielsalis> idkagoodnickname, http://www.mineverse.com/threads/important-announcement.115232/
#2313 [23:13] * Zyferus is now known as Zyf_B_Gone
#2314 [23:13] <idkagoodnickname> well thanks for ur help
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#2316 [23:15] <frogie> Urielsalis could not help me? I do not understand why a nickname that is not in use and still be unable to use
#2317 [23:15] <urielsalis> frogie, what is the username you tried to change to?
#2318 [23:15] <frogie> nickname:"FUCK"
#2319 [23:15] * Absol kicked frogie from #minecrafthelp (Reason: rogie :Keep it civilized, you are just a human being)
#2320 [23:16] <urielsalis> that worked
#2321 [23:16] <urielsalis> XD
#2322 [23:16] * frogie [frogie@notlogged] has joined #minecrafthelp
#2323 [23:16] <urielsalis> frogie, Mojang doesnt allow those usernames
#2324 [23:16] <frogie> ?
#2325 [23:17] <CubeTheThird> frogie, there are some names you cannot register
#2326 [23:17] <urielsalis> frogie, and if they find someone with any of those names, they change it
#2327 [23:18] <urielsalis> frogie, like that user that was called MojangSuckDick and they changed it to NoWeDont
#2328 [23:18] <frogie> So the notification on mojang website would have to be different ..
#2329 [23:18] <CubeTheThird> frogie, no it's correct
#2330 [23:18] <CubeTheThird> frogie, they simply list names they block as being registered, with no account associated
#2331 [23:20] <urielsalis> frogie, https://www.reddit.com/r/Minecraft/comments/3657bp/mojang_changed_my_minecraft_name/
#2332 [23:20] <urielsalis> frogie, there you have a official response too explaining it
#2333 [23:20] <frogie> You only speak English? Because I'm having to translate...
#2334 [23:20] <frogie> ok
#2335 [23:23] <frogie> Is there any way to get a minecon cover for free?
#2336 [23:23] <urielsalis> frogie, no and sites that claim to do it probably are there to steal your account
#2337 [23:24] <CubeTheThird> I assume you mean cape?
#2338 [23:24] <frogie> yes
#2339 [23:25] <CubeTheThird> then no. You cannot get a free minecon cape
#2340 [23:30] <frogie> If I have an account whose email I do not have access to and security questions I can not remember. Is there no way to recover the account? Remember that I only have your login and email password
#2341 [23:30] <CubeTheThird> frogie, do you have proof of purchase?
#2342 [23:31] <frogie> Unfortunately not ...
#2343 [23:31] <CubeTheThird> frogie, what method of payment did you use to purchase it?
#2344 [23:32] <frogie> Debit card
#2345 [23:32] <CubeTheThird> frogie, when did you make the purchase?
#2346 [23:32] <frogie> Many years ago ...
#2347 [23:32] <urielsalis> CubeTheThird, wait
#2348 [23:33] <urielsalis> CubeTheThird, you cant purcahse Minecraft with a debit card
#2349 [23:33] <urielsalis> CubeTheThird, debit cards cant be used for international purcahses
#2350 [23:33] <frogie> what?
#2351 [23:33] <urielsalis> frogie, you cant use debit cards for international purchases
#2352 [23:33] <frogie> My parents told me it was debit card
#2353 [23:34] <urielsalis> frogie, well, ask them again. A debit card cant be used for international purchases, and Mojang is in sweden
#2354 [23:34] <CubeTheThird> it would have been a debit/credit card
#2355 [23:35] <CubeTheThird> frogie, in what year
#2356 [23:35] <frogie> 14
#2357 [23:36] <CubeTheThird> ??> frogie account/trans-id/braintree
#2358 [23:36] <Absol> frogie: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#2359 [23:36] <Absol> frogie: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#2360 [23:36] <CubeTheThird> ??> frogie mojang/email
#2361 [23:36] <Absol> frogie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2362 [23:36] <Absol> frogie: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2363 [23:39] <frogie> I believe then that they bought with a credit / debit card
#2364 [23:39] <CubeTheThird> frogie, follow ALL the instructions Absol gave you in order to retrieve your account
#2365 [23:46] <frogie> "Import your old Premium Minecraft Account"Only works with purchased accounts on what date?
#2366 [23:46] <CubeTheThird> frogie, that's for migrating account purchased before 2013
#2367 [23:48] <frogie> The account that in the case was totally lost access even to the "id" is useless?
#2368 [23:49] <CubeTheThird> frogie, as I said, follow the instructions Absol gave you in order to contact Mojang to recover your account
#2369 [23:52] <frogie> Not having transaction ID, makes it impossible to use the methods imposed by Absol
#2370 [23:53] <CubeTheThird> <Absol> frogie: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#2371 [23:53] <CubeTheThird> <Absol> frogie: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#2372 [23:53] <CubeTheThird> frogie, read ^^^
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#2374 [23:55] * Zyf_B_Gone is now known as Zyferus
#2375 [23:56] <frogie> The purchase was made a long time ago, as I said, so I no longer have access to this information
#2376 [23:58] <CubeTheThird> frogie, you no longer have access to the card that was used to purchase it?
#2377 [23:59] <frogie> yes
#2378 [23:59] <CubeTheThird> frogie, then you should contact your bank/credit card company to retrieve the information