#1 [00:00] <frogie> If you can not believe what I'm saying, here's the login: comicsbookssuperheroes1@gmail.com/superman1938
#2 [00:00] <CubeTheThird> frogie, you realize you just shared your information in a public chatroom?
#3 [00:00] <CubeTheThird> frogie, we do not work for Mojang here, and that information is useless to recover your account
#4 [00:01] <frogie> ...
#5 [00:02] <frogie> "minecrafthelp"
#6 [00:02] <frogie> lol
#7 [00:02] <CubeTheThird> frogie, yes. This is a community run channel, handled by volunteers
#8 [00:03] <frogie> Eu entendo que você não pode me ajudar, certo?
#9 [00:03] <frogie> I understand you can not help me, right? ***
#10 [00:03] <CubeTheThird> frogie, if you're unable to provide Mojang with the info they need to prove you own the account, I doubt they can do anything. You are welcome to email them without it
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#14 [00:20] <xPNOYxBOY97> i currently dont have access to the email that my mojang account was created on, and i need to change it to my current email, but i have no clue what the answers are to the security questions. is there any way that i can get around this
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#16 [00:20] <bbBrandon> hello can i have a DEV who is good with config files and PEX come into my server please
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#31 [02:48] <grif> So, gotta question. I'm on mcx360, and I created two worlds with the same seed. One in creative, and the other survival. (Technically I did survival first, and played it for a while). In the creative world, there is a village at certain coordinates, and in survival there is not. Why is this?
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#34 [02:57] * beyonce is now known as Guest22954
#35 [02:57] <Guest22954> i need help
#36 [02:58] <Guest22954> hi
#37 [02:58] <grif> Guest 22954, I also need help, but maybe I can help you while I wait
#38 [02:58] <Guest22954> so i made a server and like my friend cant join it for some reason
#39 [02:58] <Guest22954> we have macs
#40 [02:58] <Guest22954> so we cant do like that whole port foward
#41 [02:59] <grif> can't do it why? I'm assuming your friends are not at your house, correct?
#42 [02:59] <Guest22954> no lmaoo
#43 [02:59] <Guest22954> they like cant join
#44 [02:59] <grif> right, got that... and you're on a Mac? Me too.
#45 [02:59] <Guest22954> si
#46 [02:59] <el> the port forward only worked on windows i think
#47 [03:00] <grif> it's a router thing. Do you know off the top of your head what kind of router you have?
#48 [03:00] <Guest22954> no clue
#49 [03:00] <grif> FYI, you get what you pay for with my support. I've not been an IT guy for several years now and am out of practice
#50 [03:01] <Guest22954> its ok i know nothing
#51 [03:01] <grif> how do you connect to the internet. Is it a residential internet connection, DSL or Cable, FiOS maybe? Or do you use like a phone hotspot or something
#52 [03:01] <Guest22954> wifi lol
#53 [03:01] <grif> that helps... the thing that broadcasts the wifi is most likely your router. Can you tell me what brand it is?
#54 [03:02] <Guest22954> no loli have no idea
#55 [03:02] <Guest22954> its black
#56 [03:02] <grif> go look at it. what name is on the side
#57 [03:02] <Guest22954> ok
#58 [03:03] <Guest22954> wait this is gonna help my friend get on my server???
#59 [03:03] <grif> yep
#60 [03:03] <grif> So there are two things to worry about here. The first is the firewall on your computer. Think of it like a room with locked doors and windows
#61 [03:04] <grif> the router would be the house, also with locked doors and windows
#62 [03:04] <Guest22954> i have xfinity
#63 [03:04] <grif> You need to give a key for the room AND the house to your friends so they can connect to your server
#64 [03:04] <grif> alright, hold on one sec
#65 [03:04] <Guest22954> kk
#66 [03:05] <grif> go to this page and tell me which one looks like yours
#67 [03:05] <grif> https://customer.xfinity.com/help-and-support/internet/comcast-supported-routers-gateways-adapters/
#68 [03:05] <Guest22954> exactly like the very first one
#69 [03:05] <Guest22954> it has the same address too the 10.0. whatever
#70 [03:06] <grif> cool. now there's no guarantee this will work, but try going to that address http://10.0.0.1
#71 [03:06] <grif> it's a local address, which means you have to be connected to that network to access it.
#72 [03:07] <Guest22954> it says i need a username and password
#73 [03:08] <grif> according to that support page, the login is admin (exactly as typed) and the password is password (exactly as typed)
#74 [03:08] <grif> that may or may not work
#75 [03:08] <Guest22954> it worked
#76 [03:08] <grif> awesome. Let me see if I can find out more. hold on
#77 [03:09] <grif> I think it should be about the same as mine
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#79 [03:09] <grif> does it say "arris" at the top? and next to that "Wireless", "HSD" and "Logout"?
#80 [03:10] <Guest22954> nop
#81 [03:10] <grif> what does it have
#82 [03:11] <Guest22954> a box that looks like a little battery that says N/A and internet with a check mark and wifi with a check mark and low security with an X
#83 [03:11] <grif> any logo or anything to help me identify it better
#84 [03:11] <grif> ?
#85 [03:12] <Guest22954> umm
#86 [03:12] <Guest22954> no just xfinity
#87 [03:12] <grif> hmm... alright, hold on a sec
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#89 [03:13] <grif> alright... let's see
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#91 [03:14] <grif> I'm going to need the model number of the router... It will probably be on the back where all the cables plug in. It will most likely be one of the following
#92 [03:14] <grif> TG852G, TG862G, SMCD3DNV, TC8305C
#93 [03:14] <grif> DPC3939
#94 [03:14] <grif> DPC3941T, TC8717, TG1682G
#95 [03:14] <Guest22954> how do we like connect this to my friends?
#96 [03:14] <grif> one of those, or something pretty similar
#97 [03:14] <grif> your friends will need your I.P. address, but that's only after the ports are forwarded
#98 [03:15] <Guest22954> oh ok brb lemme get those
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#100 [03:15] <grif> What we're doing now is allowing the traffic through the router to your computer and ultimately to the server
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#102 [03:17] <Guest22954> ok it was on the front i believe
#103 [03:17] <grif> could be. which one was it
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#105 [03:17] <Guest22954> TG862?
#106 [03:18] <grif> TG862G?
#107 [03:18] <Guest22954> ya
#108 [03:18] <Guest22954> minus the ?
#109 [03:18] <grif> yep
#110 [03:19] <grif> alright, first step... you still logged into that one page?
#111 [03:19] <Guest22954> ya
#112 [03:20] <grif> is there a list of options on the left side? Gateway, Connected Devices, Parental Controls, etc.?
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#114 [03:20] <Guest22954> ya
#115 [03:20] <grif> click "Advanced
#116 [03:20] <grif> "
#117 [03:21] <Guest22954> got it
#118 [03:21] <grif> Then click "Port Forwarding"
#119 [03:21] <Guest22954> enable?
#120 [03:21] <grif> yes
#121 [03:21] <Guest22954> ok
#122 [03:22] <grif> now the dropdown box should have some options... select "Other"
#123 [03:22] <grif> in the box below that, type Minecraft
#124 [03:22] <grif> (The name isn't actually important)
#125 [03:22] <Guest22954> wait there is no other
#126 [03:22] <grif> what have you got?
#127 [03:23] <Guest22954> Service Name Type Start Port End Port Server IPv4 Server IPv6 Active
#128 [03:23] <grif> yeah, service name, what's next to that
#129 [03:23] <Guest22954> type
#130 [03:24] <grif> click that, then click other
#131 [03:24] <Guest22954> i cant click them
#132 [03:24] <Guest22954> is ther any way i can show u a pic
#133 [03:24] <grif> you're on a mac?
#134 [03:25] <nelly156> HI. need help getting Tinker and Mantle mods to work. Followed all instructioons and minecraft crashes when almost doneleading. get not enough memory warning and have followed fix instructions but still crashin at same spot. Any ideas?
#135 [03:25] <Guest22954> ya
#136 [03:25] <Guest22954> hold on nelly
#137 [03:25] <grif> you use iMessage?
#138 [03:25] <Guest22954> please
#139 [03:25] <Guest22954> yes
#140 [03:25] <grif> add me, pilot2b@mac.com
#141 [03:26] <Guest22954> it didnt work lmao
#142 [03:27] <Guest22954> like ur emailk
#143 [03:27] <grif> hold on...
#144 [03:27] <grif> try ucantstopnapster@gmail.com
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#173 [04:38] <itskaleb> I need help with invalid credentials
#174 [04:42] <itskaleb> Please respond asap im really angry ):
#175 [04:48] <Andrio> ??> itskaleb login/throttle
#176 [04:48] <Absol> itskaleb: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#177 [04:48] <Absol> itskaleb: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#178 [04:48] <itskaleb> Absol
#179 [04:49] <itskaleb> I tried to reset my password like 3 times and i havent got 1 response please help! i just want to play minecraft again ):" please help
#180 [04:50] <Andrio> Did you wait?
#181 [04:51] <itskaleb> i did it 3 times nothing then i went to reset password did it and nothing?!?!?!?
#182 [04:51] <Andrio> Because that gets locked out too.
#183 [04:51] <itskaleb> how long do i have to wait?
#184 [04:51] <Andrio> We don't know exactly
#185 [04:52] <itskaleb> can u go around and ask please?
#186 [04:52] <itskaleb> im really scared right now i just want to play mc
#187 [04:52] <Andrio> ask whom?
#188 [04:53] <Andrio> I've been meaning to, actually
#189 [04:53] <itskaleb> im scared
#190 [04:53] <itskaleb> i just wanna play mc
#191 [04:54] <itskaleb> should i wait like over night orr?
#192 [04:54] * LOLNICECOOL [LOLNICECOOL@notlogged] has joined #minecrafthelp
#193 [04:54] <Andrio> That should work; otherwise contact Mojang.
#194 [04:54] * LOLNICECOOL [LOLNICECOOL@notlogged] has quit. (Client Quit)
#195 [04:54] <itskaleb> OK
#196 [04:55] <itskaleb> kk
#197 [04:55] <itskaleb> im really annoyed so bloody much!!
#198 [04:55] <Andrio> ._.
#199 [04:55] <itskaleb> ikr
#200 [04:56] <itskaleb> i just want to play cosmicpvp.com so much
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#211 [05:57] <WeSweat> I need help with running my minecraft launcher.
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#214 [06:01] <teda24> hallo
#215 [06:01] <teda24> brauch hilfe kann meine maps von der ps3 nicht auf die 4 übertragen
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#225 [06:35] <JoshM> I'm having a problem with my main world I've been playing on for almost 2 years, it's is on Xbox one, the problem is when I go to press on the world nothing happens, a grass block is shown next to the name of the world, I click A on the controller to load up the menu for loading up the world and nothing happens, I've tried many things suggested by other users on the forum and none have worked so far, would be greatly appreciated if someone could help ot
#226 [06:41] * Icreeper506 [Icreeper506@notlogged] has joined #minecrafthelp
#227 [06:42] <Icreeper506> I can't see mobs at all, sometimes if they kill me and I go back up to them then they appear but it is VERY annoying, please help
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#238 [07:04] <Zesty_Plays> hi
#239 [07:05] <Zesty_Plays> #minecrafthelp!
#240 [07:05] <Zesty_Plays> #minecrafthelp
#241 [07:05] <Zesty_Plays> e
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#245 [07:10] <defsound> This error has been happening on my computer, OS X, for months. I have seen it on a few threads, but no answers as to how to fix it. Can;t login - minecraft certificateException: No name matching authserver.mojang.com found
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#253 [07:18] <Icreeper506> I was trying to do a clean reinstall of Minecraft to stop a glitch but when I did a clean reinstall in didn't reinstall all the mc files, I' tried reinstalling it again but it did the same thing...HELP!!!!
#254 [07:20] <dilara> hi when i open minecraft it says 'run time error microsoft visual C + + run time library R6025 help me pls
#255 [07:24] <dilara> ??
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#261 [07:45] <Aledelfino> Hols
#262 [07:46] <Aledelfino> Cambie mi nombre de minecraft por accidente como lo recupero el anterior?
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#270 [08:11] <nipfis> I need help
#271 [08:11] <thgilfodrol> nipfis: what do you need help with?
#272 [08:12] <nipfis> I was hacked
#273 [08:12] <thgilfodrol> ??> nipfis account/hacked
#274 [08:12] <Absol> nipfis: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#275 [08:12] <Absol> nipfis: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#278 [08:21] <kodey> hey
#279 [08:21] <thgilfodrol> hello kodey
#280 [08:22] <kodey> when ever i try loging into mincraft this pops up n error prevented your request from being processed. Please try again.
#281 [08:22] <thgilfodrol> is this in the launcher, or a webpage?
#282 [08:22] <kodey> webpage
#283 [08:23] <thgilfodrol> what page are you trying to sign in to?
#284 [08:23] <kodey> minecraft.net
#285 [08:24] <thgilfodrol> what happens when you try to log in to your client?
#286 [08:24] <kodey> have not tryed
#287 [08:25] <thgilfodrol> see if you can get into that
#288 [08:25] <kodey> ok
#289 [08:28] <kodey> it says make sure your online and minecraft is not blocked certificationcaption no name matching authservers.mojang.net found
#290 [08:28] <thgilfodrol> kodey: ever used mcleaks
#291 [08:28] <kodey> once
#292 [08:28] <thgilfodrol> ??> kodey info/mcleaks
#293 [08:28] <Absol> kodey: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#294 [08:28] <Absol> kodey: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#295 [08:28] <thgilfodrol> ??> kodey win/hosts/edit
#296 [08:28] <Absol> kodey: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#297 [08:28] <Absol> kodey: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#298 [08:29] <thgilfodrol> going to brb in a bit, stay in the chat if you still have issues
#299 [08:29] <kodey> im on max
#300 [08:29] <kodey> mac
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#302 [08:35] <SP2k16> An error prevented your request from being processed. Please try again. How to fix it
#303 [08:35] <SP2k16> ?
#304 [08:36] <SP2k16> And when i log in to my account on launcher ... it sais that my minecraft is blocked or minecraft is not connected to minecraft.net
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#313 [09:05] <dan_> hi
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#325 [09:23] <Critter95> minecraft stay crashing when i starting it
#326 [09:24] <Critter95> does anyone haves tips???????
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#329 [09:35] <HaardStone> fui hackeado
#330 [09:37] <HaardStone> hacked
#331 [09:37] <HaardStone> you hacked
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#336 [09:44] <bbBrandon> hello can i have a minecraft DEV who is good with config files and PEX
#337 [09:45] <mattym> ??> bbBrandon mods
#338 [09:45] <Absol> bbBrandon: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#339 [09:45] <Absol> bbBrandon: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#340 [09:45] <bbBrandon> its spigot/bukkit plugins
#341 [09:45] <mattym> bbBrandon, Actually read what Absol said.
#342 [09:45] <bbBrandon> i did
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#353 [09:57] <Cookiejar_> Hi I'm on kindle , version 0.16.0 and I want to play on 1.0.0 cause my friends on that version and without that version minecraft is useless is their a way I can be on version 1.0.0?
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#355 [09:58] <Cookiejar_> ....
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#361 [10:02] <number135> hi
#362 [10:03] <number135> i need to help to reedem my password cant login
#363 [10:05] <number135> what you you
#364 [10:05] <mattym> number135, What happens when you try to log in?
#365 [10:05] <number135> i cant log in with my password
#366 [10:05] <mattym> number135, What happens when you try to log in?
#367 [10:06] <number135> it says it is the wrong password
#368 [10:06] <mattym> number135, Have you tried to reset the password?
#369 [10:07] <number135> yes but i cant reset it cause i used an old mail that got locked so cant confirm
#370 [10:07] <mattym> ??> number135 account/send-email
#371 [10:07] <Absol> number135: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#372 [10:07] <Absol> number135: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#378 [10:19] <Dumbo62> http://paste.ubuntu.com/23673805/
#379 [10:19] <Dumbo62> help please.
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#389 [10:47] <Rask_> Hey everyone, my game crashes everytime I attempt to launch it via the launcher, any idea what could be wrong?
#390 [10:47] <mattym> ??> Rask_ launcher/crash-log
#391 [10:47] <Absol> Rask_: We need to see your crash log, which appears after a crash.
#392 [10:47] <Absol> Rask_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#393 [10:48] * Mulle1234 [Mulle1234@notlogged] has joined #minecrafthelp
#394 [10:51] <Mulle1234> i cant not log in.... Minecraft Crash Report ---- // Ouch. That hurt :( Time: 23-12-16 17:14 Description: Initializing game java.lang.OutOfMemoryError: Java heap space at java.awt.image.DataBufferByte.<init>(DataBufferByte.java:92) at java.awt.image.ComponentSampleModel.createDataBuffer(ComponentSampleModel.java:445) at java.awt.image.Raster.createWritableRaster(Raster.java:941) at javax.imageio.ImageTypeSpecifier.create
#395 [10:52] <mattym> ??> Mulle1234 launcher/crash-log
#396 [10:52] <Absol> Mulle1234: We need to see your crash log, which appears after a crash.
#397 [10:52] <Absol> Mulle1234: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#398 [10:53] <Mulle1234> ------------------ System Information ------------------ Time of this report: 12/23/2016, 17:28:07 Machine name: DESKTOP-SRFJJIC Machine Id: {7A8F143C-0F92-4F92-A583-BE7FD7648F16} Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252) Language: Danish (Regional Setting: Danish) System Manufacturer: MSI
#399 [10:53] <mattym> Mulle1234, Please follow the instructions
#400 [10:53] <Rask_> Hey, here's the info I get from the crash, thanks guys. http://paste.ubuntu.com/23673921/
#401 [10:54] <mattym> ??> Rask_ win/reinst
#402 [10:54] <Absol> Rask_: You may need to reinstall the locally installed files that Minecraft puts into place.
#403 [10:54] <Absol> Rask_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#404 [10:54] <mattym> Rask_, Try the instructions from Absol, let me know what happens when you try to start the game again after
#405 [10:55] <Mulle1234> what you mean??? ---- Minecraft Crash Report ---- // Ouch. That hurt :( Time: 23-12-16 17:14 Description: Initializing game java.lang.OutOfMemoryError: Java heap space at java.awt.image.DataBufferByte.<init>(DataBufferByte.java:92) at java.awt.image.ComponentSampleModel.createDataBuffer(ComponentSampleModel.java:445) at java.awt.image.Raster.createWritableRaster(Raster.java:941) at javax.imageio.ImageTypeSpecifier.create
#406 [10:55] <mattym> ??> Mulle1234 launcher/crash-log
#407 [10:55] <Absol> Mulle1234: We need to see your crash log, which appears after a crash.
#408 [10:55] <Absol> Mulle1234: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#409 [10:55] <Rask_> I'll go try that now, thanks guys
#410 [10:55] <mattym> Mulle1234, Follow the instructions, get me the crash log the way it says
#411 [10:56] <Mulle1234> ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 23-12-16 17:15 Description: Initializing game java.lang.OutOfMemoryError: Java heap space at cue.a(SourceFile:230) at cua.b(SourceFile:130) at cua.a(SourceFile:77) at cxh.j(SourceFile:553) at cxh.a(SourceFile:139) at cxk.a(SourceFile:23) at cvt.a(SourceFile:99) at bsu.aj(SourceFile:437) at bsu.a(SourceFile:299) at net.minecraft.client.main.Main.main(SourceFi
#412 [10:56] <mattym> Mulle1234, If I told you twice that was wrong, why would you post it again
#413 [10:57] <mattym> Mulle1234, Read the instructions, get the link that is asked for
#414 [11:03] <Rask_> It's working now! Thanks so much lads.
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#425 [11:12] <Disco_Queen> Hi, I'm having issues connecting to my kids computer to play along even though were all on the same network
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#429 [11:17] <gator> i got something on a server called cosmicpvp and my purchase is not going threw i would love if you can help me
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#431 [11:18] <Lord_Ralex> You need to talk with that server
#432 [11:18] <Lord_Ralex> Mojang nor us have any control over that
#433 [11:18] <gator> i did
#434 [11:19] <gator> they wont give money back or anything
#435 [11:19] <gator> i thought you guys would talk to them or something you guys did that with my friend and he got his money back
#436 [11:19] <Lord_Ralex> We cannot do anything about it
#437 [11:19] <gator> aw man
#438 [11:19] <gator> okay
#439 [11:20] <gator> thank you anyway
#440 [11:20] <gator> do you know where i can go to get help or i have to talk to server
#441 [11:20] <Lord_Ralex> That server
#442 [11:20] <gator> okay
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#446 [11:24] <Mulle1234> ------------------ System Information ------------------ Time of this report: 12/23/2016, 17:28:07 Machine name: DESKTOP-SRFJJIC Machine Id: {7A8F143C-0F92-4F92-A583-BE7FD7648F16} Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252) Language: Danish (Regional Setting: Danish) System Manufacturer: MSI
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#456 [11:34] <Fdisco2> Hi there - my minecraft login is not working - I've my email correct, I do have transaction ID on the same email, I also know my password, but MineCraft is not allowing me to log in. Sent them email late last night - no response
#457 [11:34] <tissue_box> i am trying to log in to my mc account but it gives me a error i dont know if it is stolen or something please help.
#458 [11:34] <Fdisco2> when I say forgot password and enter my email, same story - they can't find my email either....
#459 [11:35] <tissue_box> can someone help?
#460 [11:35] <tissue_box>
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#462 [11:38] <Richard_> i cant make a purchase
#463 [11:38] <urielsalis> hi tissue_box what is your issue?
#464 [11:38] <urielsalis> hi Fdisco2 what is your issue?
#465 [11:38] <urielsalis> hi Richard_, what happens when you try?
#466 [11:39] <Richard_> it says i need to check my info
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#468 [11:40] <urielsalis> looks like it solved itself
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#470 [11:41] <R4P> Hi
#471 [11:41] <urielsalis> hi R4P
#472 [11:41] <R4P> I've lost my minecraft account can you help meh
#473 [11:41] <R4P> Me?
#474 [11:42] <urielsalis> R4P, why you think so?
#475 [11:42] <R4P> I can't log with my account and the secure answer wars changed
#476 [11:42] <R4P> Was*
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#479 [11:43] <R4P> I can give you all the info about it
#480 [11:43] <urielsalis> R4P, DONT
#481 [11:43] <urielsalis> R4P, this is a public chat
#482 [11:43] <urielsalis> ??> R4P account/send-email
#483 [11:43] <Absol> R4P: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
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#485 [11:43] <Absol> R4P: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#486 [11:43] <urielsalis> ??> R4P account/trans-id
#487 [11:43] <Absol> R4P: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#491 [11:51] <CeerLP> http://paste.ubuntu.com/23674155/
#492 [11:51] <CeerLP> whats the problem
#493 [11:51] <CeerLP> can any one help me please
#494 [11:51] <CeerLP> i cant play anymore
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#496 [11:51] <thgilfodrol> CeerLP: one moment
#497 [11:53] <mattym> CeerLP, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#498 [11:53] <thgilfodrol> CeerLP: your gpu is unsupported by Minecraft on Windows 10
#499 [11:53] <thgilfodrol> ninja'd
#500 [11:53] <mattym> lol
#501 [11:53] <CeerLP> it worked perfect till yesterday
#502 [11:53] <CeerLP> 1 month without problem
#503 [11:54] <mattym> CeerLP, It will usually work until your computer replaces the drivers with the 'newer' default ones
#504 [11:55] <CeerLP> aha
#505 [11:55] <mattym> CeerLP, Unfortunately those are not sufficient for the game, and you cannot reverse the process while still on Windows 10
#506 [11:55] <CeerLP> i installed the newest driver for my graphic card
#507 [11:56] <CeerLP> what i have to do now?
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#510 [11:56] <mattym> CeerLP, Reinstall Windows 8, or whatever you had before 10
#511 [11:57] <FenixSword> Hello. I haven't played for a year and don't know any of my login credentials. What can I do?
#512 [11:57] <CeerLP> i buyed this computer with windows 10
#513 [11:57] <thgilfodrol> ??> FenixSword account/forgot-login
#514 [11:57] <Absol> FenixSword: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#515 [11:58] <Absol> FenixSword: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#516 [11:58] <mattym> CeerLP, Then if you can return it you should
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#518 [11:58] <CeerLP> ok thanks guys
#519 [11:58] <mattym> CeerLP, Otherwise, you will need to find a way to reinstall whatever it previously had. You can sometimes find that out by looking to see if the Product Key sticker is still attached
#520 [12:00] * Simsteren2001 [Simsteren2001@notlogged] has joined #minecrafthelp
#521 [12:01] <Simsteren2001> Hello, I have an issue logging in to Minecraft and I think it might have been hacket, can you help me?
#522 [12:03] <thgilfodrol> Simsteren2001: what happens when you try?
#523 [12:04] * JoeyG [JoeyG@notlogged] has joined #minecrafthelp
#524 [12:06] <JoeyG> I do not know my email address for minecraft is there any help i could get retrieving my account?
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#526 [12:07] <mattym> JoeyG, Do you not remember what email you used, or do you not know which of the emails you do know was used?
#527 [12:09] <JoeyG> That is the problem i do not know my email address would you like my bank details instead?
#528 [12:09] <mattym> JoeyG, No
#529 [12:09] <mattym> ??> JoeyG account/send-email
#530 [12:09] <Absol> JoeyG: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#531 [12:09] <Absol> JoeyG: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#545 [13:00] <ProFighterPvP> my minecraft have bean crash
#546 [13:00] <Danajae> Hello! I have minecraft pe on my iPad, recently I have been having trouble with it where after about a minute of play the app crashes, is there anyway to fix thiis? Both my iPad and the app are all up to date . Thank you!
#547 [13:00] <ProFighterPvP> my minecraft on my computer have bean crash
#548 [13:02] <mattym> ??> ProFighterPvP launcher/crash-log
#549 [13:02] <Absol> ProFighterPvP: We need to see your crash log, which appears after a crash.
#550 [13:02] <Absol> ProFighterPvP: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#551 [13:02] <Kasima> Absol
#552 [13:02] <mattym> Danajae, Try making sure there are no other apps running in the background when you try to play the game.
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#554 [13:03] <Danajae> Nothing is running when I'm playing it,I've even deleted more apps off of my iPad to see if it was a memory issue and still no change
#555 [13:03] <mattym> Danajae, What model/generation iPad?
#556 [13:05] <Danajae> I believe it's an iPad mini 2
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#560 [13:08] <mattym> Danajae, Do you know if this happens in new worlds, or just those you already had.
#561 [13:09] <Danajae> I only have the one that I've made, should I try and make a new one?
#562 [13:09] <mattym> Danajae, See if it happens in a new one.
#563 [13:10] <mattym> Danajae, If it still happens, you will likely need to wait for them to patch/update it.
#564 [13:10] <Danajae> Okay, thank you!
#565 [13:10] <Danajae> Okay, thank you!
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#584 [13:41] <Doubleshotdanny> I changed my minecraft username today to real dawddy well i was playing on cubecraft and my game i logged out and loged back in and tryed to get on hypixel and it said you are not registered with minecraft. net
#585 [13:41] * jamie1811818 [jamie1811818@notlogged] has joined #minecrafthelp
#586 [13:41] <Doubleshotdanny> what so i do
#587 [13:41] <Doubleshotdanny> what do i do
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#590 [13:42] <Drox> Hello?
#591 [13:43] <Drox> When I try to change my skin it says I havent brought the game
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#596 [13:52] <theking1738> Minecraft is not Spondon would
#597 [13:52] <theking1738> to my would
#598 [13:52] <theking1738> wold
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#602 [13:54] <Arun> I just got Minecraft for the computer, and I don't understand what key to press to place a block. Is there an instruction guide? Or can someone just tell me?
#603 [13:55] <Anna> controls should be in settings which can be accessed by the menu
#604 [13:55] <Anna> by default place block should be the mouse right click button
#605 [13:56] <Anna> make sure you are holding a block in your hand
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#607 [13:57] <Arun> Thanks Anna!
#608 [13:58] <Anna> yw
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#613 [14:04] <TOBIAS> HOLA
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#616 [14:07] <yo> hello
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#618 [14:08] <yo> hello ?
#619 [14:08] <yo> hello ?
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#622 [14:10] <Arun> I was trying to build an end portal, and I wanted to put the blaze powder on, but when I right-clicked to place it, it spawned a guy...?
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#625 [14:12] <Morphix> hi All, I am trying to update to version 1.11.2 as my server has updated but the Windows (7) msi or the exe just run the old version and I cannot connect to the updated server, any ideas please ?
#626 [14:13] <Morphix> Are other people seeing this ? or is this my machine ?
#627 [14:13] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#629 [14:15] <bigfootun2015> hallo
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#633 [14:23] <Arruda> I can´t play minecraft, every time i try to play appear the laucher and a crash mensage
#634 [14:24] <Arruda> What i do?
#635 [14:25] <Arruda> Arruda
#636 [14:25] <Arruda> Arruda
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#639 [14:27] <Arruda> I can´t play minecraft, every time i try to play appear the laucher and a crash mensage. what i can do to fix it?
#640 [14:29] <Anna> ??> Arruda launcher/crash-log
#641 [14:29] <Absol> Arruda: We need to see your crash log, which appears after a crash.
#642 [14:29] <Absol> Arruda: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#643 [14:29] <Arruda> i do that
#644 [14:29] <Anna> Arun: you use eyes of ender for end portals, not blaze powder
#645 [14:30] <Anna> also you may have used a blaze spawn egg instead of blaze powder
#646 [14:30] <Arruda> you need the link?
#647 [14:30] <Anna> Arruda: yea
#648 [14:30] <Arruda> http://paste.ubuntu.com/23674807/
#649 [14:32] <Anna> Arruda: try download and install this driver: https://downloadcenter.intel.com/download/26404
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#651 [14:35] * jimmy is now known as Guest33036
#652 [14:36] <Guest33036> I have an old account before mojang accounts were required and no longer have that email and forgot that password how do i recover
#653 [14:36] <GreyVulpine> Guest33036 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#654 [14:37] <Arruda> I download the driver. so, what i do now?
#655 [14:39] <GreyVulpine> Run and install it.
#656 [14:40] <Arruda> ok
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#659 [14:44] <andopando> hi i have lack of updated graphics drivers how can i fix that?
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#661 [14:45] <GreyVulpine> andopando - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#663 [14:46] <andopando> thanks greyvulpine
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#666 [14:46] <Jojor> hi
#667 [14:46] <Arruda> i download the driver
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#669 [14:47] <Arruda> what i do now?
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#672 [14:49] <sk8erace1> I have windows 7 and I can not download minecraft sp
#673 [14:49] <GreyVulpine> Have you paid for minecraft?
#674 [14:49] <Arruda> i download the driver, what i do??
#675 [14:49] <GreyVulpine> Arruda - Run it
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#677 [14:50] <Arruda> how?
#678 [14:50] <sk8erace1> I've tried with several ways to download but I always get "error"
#679 [14:51] <Thomas1729> Ho do I turn gamer rages off on Xbox one
#680 [14:51] <Thomas1729> Tags**
#681 [14:51] <GreyVulpine> sk8erace1 - Have you paid for minecraft?
#682 [14:52] <GreyVulpine> Thomas1729 - Settings, Options, In-Game Gamertags
#683 [14:52] <sk8erace1> How do I do that?
#684 [14:53] <sk8erace1> How do I do that?
#685 [14:53] <GreyVulpine> sk8erace1 - Have you paid for minecraft?
#686 [14:53] <sk8erace1> How do I do that?
#687 [14:53] <GreyVulpine> minecraft.net/store
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#689 [14:54] <sk8erace1> i se
#690 [14:54] <Saltyy> Hey guys! So all of a sudden i cant log in, i dont know whats up, i was playing minecraft 1 hour ago but now i cant access it.
#691 [14:55] <sk8erace1> do I have to pay something?
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#693 [14:55] * SPTSMrzSebastian [SPTSMrzSebastian@notlogged] has quit. (Client Quit)
#694 [14:56] <sk8erace1> GreyVulpine do I have to pay something?
#695 [14:56] <Saltyy> Whats your question sk8?
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#697 [14:57] <GreyVulpine> sk8erace1 - Yes, Minecraft is not free
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#700 [14:57] <sk8erace1> whenever I download minecraft I get "error"
#701 [14:57] <GreyVulpine> What error?
#702 [14:58] <sk8erace1> just "error"
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#706 [14:58] <GreyVulpine> sk8erace1 - Can you elaborate at all?
#707 [14:58] <Saltyy> So, i cant log into my account anymore, and i was playing minecraft 1 hour ago, whats up with that?
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#709 [14:59] <EchoSpirit> My minecraft keeps crashing
#710 [14:59] <GreyVulpine> Saltyy - Usually, it's due to an account lockout, perhaps from logging in with a wrong password too many times.
#711 [15:00] <GreyVulpine> Saltyy - Just simply wait without logging in at all, and try again in a bit
#712 [15:00] <GreyVulpine> EchoSpirit - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#713 [15:00] <Saltyy> Oh, maybe? I know for sure i know the password.
#714 [15:01] <sk8erace1> I'm bored whit minecracft
#715 [15:01] <Saltyy> So, when will i know to try again?
#716 [15:01] <sk8erace1> goodbye
#717 [15:01] <EchoSpirit> http://paste.ubuntu.com/23674944/
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#719 [15:01] <GreyVulpine> Saltyy - Timeouts can be up to a few hours, it varies the more incorrect tries you do.
#720 [15:01] <GreyVulpine> Saltyy - I'd start with just waiting a half hour before trying again
#721 [15:01] <GreyVulpine> Saltyy - If it still does it, wait an hour, reset your password, then try again
#722 [15:02] <Saltyy> But they never told me about these timeouts, strange. Also, i use this email for minecraft but it was a old email, and i forgot the secuirtiy questions and such to get into the email to change to a new one.
#723 [15:02] <Saltyy> Is there maybe a different way to change emails?
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#727 [15:06] <GreyVulpine> Saltyy - Two methods of changing emails, you can either log into your mojang account at https://account.mojang.com/me/settings
#728 [15:06] <obaid> Hi I need help i forgot my login details for a account i probably used 2-3 years ago please
#729 [15:06] <GreyVulpine> Saltyy - Or if you can't do it that way, you can contact Mojang Support and they can help
#730 [15:06] <GreyVulpine> Saltyy - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#731 [15:06] <GreyVulpine> obaid - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#732 [15:06] <obaid> ok
#733 [15:07] <Saltyy> So for the log in issue, its normal to see when they say "Error! Unknown e-mail address or password." because i just have to wait correct?
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#735 [15:07] <GreyVulpine> Yes
#736 [15:08] <Saltyy> Ok, well i guess ill wait, thanks!
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#738 [15:08] <EchoSpirit> http://paste.ubuntu.com/23674944/
#739 [15:08] <GreyVulpine> EchoSpirit - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#740 [15:08] <EchoSpirit> Ok
#741 [15:10] <obaid> i cant find my transaction id :/
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#744 [15:12] <GreyVulpine> obaid - You can either try and retrieve it, or send in the form without it and see what Mojang can do to further authenticate your account
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#746 [15:13] <EchoSpirit_> http://paste.ubuntu.com/23674985/
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#748 [15:13] <GreyVulpine> EchoSpirit - Could you do that again? The dxdiag got cut off at the bottom
#749 [15:13] <EchoSpirit_> Yes
#750 [15:14] <EchoSpirit_> http://paste.ubuntu.com/23674985/
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#752 [15:16] <GreyVulpine> EchoSpirit_ - Please repost to paste.ubuntu.com and submit it again, that report is cut off
#753 [15:16] <EchoSpirit_> Ok
#754 [15:18] <EchoSpirit_> http://paste.ubuntu.com/23675007/
#755 [15:19] <brunorochaoliveira> welcome to the mainecraft help channel. just say what you need help with. be as specific as possible. do not just say ´´ i need help.if nobody answers you, be patient and wait, somebody will be around
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#763 [15:27] <EchoSpirit_> http://paste.ubuntu.com/23675007/
#764 [15:28] <GreyVulpine> EchoSpirit_ - Rog, wait one
#765 [15:29] <EchoSpirit_> Hm?
#766 [15:29] <GreyVulpine> EchoSpirit_ - Wait one moment, reading it over
#767 [15:29] <EchoSpirit_> Ok
#768 [15:30] <GreyVulpine> EchoSpirit_ - You'll need to download and install updated video drivers from: http://www.nvidia.com/download/driverResults.aspx/110262/en-us
#769 [15:30] <EchoSpirit_> Ok
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#774 [15:49] <leugim23PT> Hello. I tried two resourcepacks in Minecraft 1.8.8 that are kind of the same, but one is 256x256 pixels and the other is 512x512 pixels. When I clicked "Done" ate the resourcepack menu it crashed and said I have no memory. I clicked the button "Fix the problem" and I followed all of the instructions (Even the "Still not working?"). It still says I don't have memory. Can someone help me?
#775 [15:50] <Saltyy> GreyVulpine, i tried again and it didnt work, but what wouldn't make sense is that i tried the real password way before, why would it stop working?
#776 [15:52] <leugim23PT> I also can´t open the game anymore. If i want to play again I need to change the resourcepack name in the .minecraft directory.
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#780 [15:57] <TheDogeKiller> why I can not change my gmail?
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#783 [15:58] <TheDogeKiller> why I can not change my gmail?
#784 [15:58] * maikondouglasmiss__ [maikondouglasmiss__@notlogged] has joined #minecrafthelp
#785 [15:59] <TheDogeKiller> why I can not change my gmail?
#786 [15:59] <TheDogeKiller> in main account
#787 [16:00] <TheDogeKiller> hello?
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#793 [16:07] <AbyJr> Hello I need help on minecraft because it keeps crashing everytime it launches
#794 [16:09] <GreyVulpine> AbyJr - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#795 [16:09] * mrkirby153 [mrkirby153@notlogged] has quit. (Ping timeout: 206 seconds)
#796 [16:10] <AbyJr> ok
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#800 [16:11] <Dusty410> Minecraft is crashing at world load when i run vanilla 1.9 and up, first error is 'failed to create a child event loop'
#801 [16:11] <Dusty410> i dont have any antivirus besides windows defender, turning it off doesn';t help
#802 [16:11] <Dusty410> any ideas?
#803 [16:12] <AbyJr> http://paste.ubuntu.com/23675185/
#804 [16:12] <AbyJr> there
#805 [16:12] <GreyVulpine> ??> Dusty410 tools/hjt
#806 [16:12] <Absol> Dusty410: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#807 [16:12] <Absol> Dusty410: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#808 [16:13] <GreyVulpine> AbyJr - Need the error log at: C:\Users\Aby\AppData\Roaming\.minecraft\hs_err_pid9024.log
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#810 [16:13] <ResidentOrb20> I am having trouble buying the game. My question is can I buy minecraft with a prepaid gift card?
#811 [16:13] <AbyJr> then what do i do
#812 [16:13] <GreyVulpine> ResidentOrb20 - Minecraft has its own minecraft redemption card.
#813 [16:14] <GreyVulpine> AbyJr - Copy the contents of the file at: C:\Users\Aby\AppData\Roaming\.minecraft\hs_err_pid9024.log -- to paste.ubuntu.com and submit it, then give us the URL
#814 [16:14] <Dusty410> Will do. Here's the crash log file: https://paste.ubuntu.com/23675191/
#815 [16:14] <GreyVulpine> Dusty410 - Rog, need the HJT report
#816 [16:15] <AbyJr> http://paste.ubuntu.com/23675200/
#817 [16:15] <AbyJr> there
#818 [16:15] <GreyVulpine> Erm
#819 [16:15] <osuka_> Not exactly minecraft help but related: I haven't set up a server since bukkit and I'm trying to find out what the de facto server wrapper is nowadays, if any. Can anyone point me in the right direction?
#820 [16:15] <ResidentOrb20> I am having trouble buying the game. My question is can I buy minecraft with a prepaid gift card?
#821 [16:15] <GreyVulpine> AbyJr - Need you to open that file up, copy the contents inside and post it
#822 [16:15] <GreyVulpine> ResidentOrb20 - Generally, no
#823 [16:15] <AbyJr> how
#824 [16:15] <GreyVulpine> ResidentOrb20 - But you can go out to a store and purchase a minecraft-branded prepaid card to purchase minecraft with a gift code
#825 [16:16] <Dusty410> https://paste.ubuntu.com/23675208/
#826 [16:16] <ResidentOrb20> oh dear can I do that online?
#827 [16:17] * Pinkchihuhua [Pinkchihuhua@notlogged] has quit. (Ping timeout: 195 seconds)
#828 [16:17] <Dusty410> There's the HJT log
#829 [16:18] <AbyJr> http://paste.ubuntu.com/23675212/
#830 [16:18] <AbyJr> 23675212/
#831 [16:18] <AbyJr> there
#832 [16:19] <ResidentOrb20> grey is there a way to do get a gift code online?
#833 [16:19] * bymau [bymau@notlogged] has joined #minecrafthelp
#834 [16:19] <bymau> hi guys if i start minecraft i crash?
#835 [16:20] <AbyJr> me too
#836 [16:20] <AbyJr> what do we do
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#838 [16:21] <AbyJr> hello
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#842 [16:23] <AbyJr> hello i need help because my minecraft keeps crashing
#843 [16:24] <AbyJr> hello anybody there
#844 [16:26] * Zyferus is now known as Zyf_B_Gone
#845 [16:26] <AbyJr> helo
#846 [16:27] <AbyJr> I need help
#847 [16:27] * EchoSpirit [EchoSpirit@notlogged] has joined #minecrafthelp
#848 [16:27] <AbyJr> hello i need help because my minecraft keeps crashing
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#850 [16:30] * mrkirby153 [mrkirby153@notlogged] has joined #minecrafthelp
#851 [16:32] <ResidentOrb20> is there any way I can get a minecraft code online
#852 [16:34] * Misutoo [Misutoo@notlogged] has joined #minecrafthelp
#853 [16:34] <Misutoo> hello my email was currently disabled and i was wondering how i could update it to my new email
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#858 [16:50] <Jim2029> I have a clean install of Windows 8.1 Java is installed. Just downloaded Minecraft from the website. It crashes as the world starts to load in. Im on an Acer Aspire V17 laptop. Intel i7, 16GB ram, GTX960m.
#859 [16:55] * Zyf_B_Gone is now known as Zyferus
#860 [16:55] * Zyferus is now known as Zyf_B_Gone
#861 [16:56] * Zyf_B_Gone is now known as Zyferus
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#863 [16:57] <kinggoesgaming> ??> Jim2029 win/dxdiag
#864 [16:57] <Absol> Jim2029: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#866 [16:58] <kinggoesgaming> also would love to see the crash report
#867 [16:58] <kinggoesgaming> Jim2029: ^
#868 [17:02] * HMJH [HMJH@notlogged] has joined #minecrafthelp
#869 [17:02] <HMJH> how do you get out of demo mode?
#870 [17:03] <HMJH> I just bought the game and downloaded it to my computer.
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#875 [17:15] <HMJH> Is anyone able to assist? I'm trying to get out of Demo Mode in Minecraft.
#876 [17:16] <osuka_> HMJH are you logged in?
#877 [17:16] <HMJH> @osuka - yes
#878 [17:17] <osuka_> Close the game and launcher. When you reopen the launcher double check you're logged in with the right account and try again
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#882 [17:28] <LEONCSV> i for got my old account and the email i had issnt here anymore
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#885 [17:35] <Captain_K2> I do not remember the email account linked to my Minecraft account, I can log in on the client. I have full access to it, but I can;t transfer it to a new email because I dont know the old email.
#886 [17:37] <Jim2029> Sorry, had to run for a minute. I'm back, You still around Kinggoesgaming?
#887 [17:37] <kinggoesgaming> yea
#888 [17:37] <kinggoesgaming> ??> Jim2029 win/dxdiag
#889 [17:37] <Absol> Jim2029: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#890 [17:37] <kinggoesgaming> also the crash report
#891 [17:37] <Jim2029> ------------------ System Information ------------------ Time of this report: 12/23/2016, 17:57:39 Machine name: ACERLAPTOP Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500) Language: English (Regional Setting: English) System Manufacturer: Acer System Model: Aspire VN7-791G BIOS: V1.11 Processor: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
#892 [17:38] <Jim2029> How do i post it in here?
#893 [17:38] <Jim2029> Actually... here it is.... http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2775533-crashes-on-world-loading
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#896 [17:50] <Jim2029> http://paste.ubuntu.com/23675535/
#897 [17:51] <kinggoesgaming> one sec
#898 [17:51] * XFERCHO [XFERCHO@notlogged] has joined #minecrafthelp
#899 [17:52] <XFERCHO> hello
#900 [17:52] <XFERCHO> i need help
#901 [17:52] <XFERCHO> i have a problem, i wrong my email but i have the password
#902 [17:52] <XFERCHO> how recover my email?
#903 [17:53] <kinggoesgaming> hmm Jim2029 i really dont remember what issue is hang around till someone else gets to you
#904 [17:53] * XFERCHO [XFERCHO@notlogged] has joined #minecrafthelp
#905 [17:53] <XFERCHO> pls repeat your message
#906 [17:53] <kinggoesgaming> ??> kinggoesgaming index
#907 [17:53] <Absol> kinggoesgaming: See https://cp.ae97.net/factoid for the Absol Database System
#908 [17:54] <kinggoesgaming> ??> XFERCHO account/forgot-email
#909 [17:54] <Absol> XFERCHO: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#910 [17:54] <XFERCHO> thank you men!
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#912 [17:54] <kinggoesgaming> if that doesnt work then
#913 [17:55] <kinggoesgaming> ??> XFERCHO account/forgot-login
#914 [17:55] <Absol> XFERCHO: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#915 [17:55] <Absol> XFERCHO: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#916 [17:55] <XFERCHO> yes men
#917 [17:57] <Jim2029> Alright, thanks for looking. has me puzzled too.
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#920 [18:01] * Xbxplyr11 [Xbxplyr11@notlogged] has joined #minecrafthelp
#921 [18:02] <Xbxplyr11> i am having problems logging in even when i try to log into minecraft.net it keeps bringing up and error and i know i got my account details correct
#922 [18:02] * jrick [jrick@notlogged] has joined #minecrafthelp
#923 [18:02] <jrick> End city isnt creating in new update
#924 [18:02] <jrick> what do i do?
#925 [18:03] <andrew_> i purchased minecraft some years ago and i cannot access the account in which i cannot access i migrated my old minecraft account to mojang account yet i can only play the demo
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#928 [18:06] <kinggoesgaming> andrew_: whats the ingame name?
#929 [18:07] <chris_> hi
#930 [18:07] <chris_> wxsterman
#931 [18:07] <kinggoesgaming> chris_: how can i help?
#932 [18:08] <chris_> ive been trying to reset my password for 2days but it wont send the email to let me reset it i dont no what else i can do ?
#933 [18:08] <kinggoesgaming> you sure its the right email?
#934 [18:08] <chris_> 100% it even says its roght and everything
#935 [18:09] <chris_> just no email is in my email haha :/
#936 [18:09] <kinggoesgaming> ??> chris_ login/throttle
#937 [18:09] <Absol> chris_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#938 [18:09] <Absol> chris_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#939 [18:09] <chris_> ok but what if it still does not send the email after who do i go to ?
#940 [18:10] <kinggoesgaming> then you may want to get in touch with mojang
#941 [18:10] <chris_> ok thank you
#942 [18:10] <jrick> Why aren't my end cities spawning?
#943 [18:11] <kinggoesgaming> jrick: that is some thing you need to report to bug reporter
#944 [18:11] <kinggoesgaming> ??> jrick bug-report
#945 [18:11] <Absol> jrick: To report an ingame bug, please go to Mojang's JIRA System (also called Mojira), available here: https://bugs.mojang.com/browse/MC
#946 [18:11] <Absol> jrick: Before reporting a bug, please verify that 1. Your "bug" is not caused by your system, or a mod, and 2. the bug has not been reported before or fixed.
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#952 [18:23] <Flipperkast> is here sombody who can help me?
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#958 [18:34] <kinggoesgaming> someone will be here if you wait...
#959 [18:49] <Dusty410> Not sure if someone saw this and is working on it, but Minecraft v1.9 and higher crashes every time i try to load a world. Crash log: https://paste.ubuntu.com/23675681/ HJT scan log: https://paste.ubuntu.com/23675676/
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#961 [18:50] <Dusty410> 1.8 and lower run fine
#962 [18:53] <kinggoesgaming> one sec
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#964 [18:55] <kinggoesgaming> Dusty410: go into video settings and tell me the value of VBOs
#965 [18:56] <Dusty410> kinggoesgaming: VBOs is on
#966 [18:57] <kinggoesgaming> try turning off and then joining a world
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#968 [18:57] <Dusty410> kinggoesgaming: nope, still crashes
#969 [18:58] <kinggoesgaming> hmm
#970 [18:58] <Dusty410> I've been reading that this error sometimes is caused by antivirus, but i only have windows defender installed, and it crashes when i turn that off
#971 [18:59] <Dusty410> i should say, it crashes even when i turn it off
#972 [18:59] <kinggoesgaming> i can see its a netty issue and i am horrible with that
#973 [18:59] <kinggoesgaming> maybe hang around till someone does know the error gets to you
#974 [19:00] <kinggoesgaming> the AV shouldnt affect since its a internal network connection
#975 [19:01] <Dusty410> What's AV?
#976 [19:03] <kinggoesgaming> anti virus
#977 [19:05] <Dusty410> i have tried reinstalling minecraft, java, and my video drivers, no luck
#978 [19:06] <osuka_> Dusty410 have you ever had an av suite installed on that system?
#979 [19:06] <Dusty410> Don't think so, if i have it's been YEARS. is there anyway to scan to see if there's a hidden one? or pieces left over
#980 [19:07] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#981 [19:07] <osuka_> it's usually recommended to reinstall the os if you uninstall an antivirus
#982 [19:07] <Dusty410> the weird thing is that Minecraft was running fine before last night
#983 [19:07] <Dusty410> i've been playing it on this computer for years too
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#985 [19:08] <Dusty410> and i can't think of anything that I've done differntly that would have made it start crashing like this
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#987 [19:10] <kinggoesgaming> one thing we can try is try minecraft files reinstall
#988 [19:11] <Dusty410> yep, tried that, didn't work. i'll do it again right now
#989 [19:11] <osuka_> can you check that you have a file called lsass.exe under windows\system32?
#990 [19:11] <kinggoesgaming> ??> Dusty410 win/reinst
#991 [19:11] <Absol> Dusty410: You may need to reinstall the locally installed files that Minecraft puts into place.
#992 [19:11] <Absol> Dusty410: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#993 [19:12] <Dusty410> Yep, deleted that, uninstalled Minecraft in programs and features in control panel. reinstalling right now
#994 [19:12] <osuka_> You deleted what?
#995 [19:13] <Dusty410> the entire .minecraft folder in %appdata%
#996 [19:13] <osuka_> Oh, never mind my poor attention span
#997 [19:13] <Dusty410> no worries :)
#998 [19:14] <Dusty410> launcher is downloading files...
#999 [19:14] <kinggoesgaming> i dont even use windows anymore... its crap
#1000 [19:14] <kinggoesgaming> linux all the way
#1001 [19:15] <kinggoesgaming> far better for my plugin development stuff
#1002 [19:15] <Dusty410> If it makes you feel better, my private server is running on ubuntu :)
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#1004 [19:15] <kinggoesgaming> i use arch linux variant Apricity OS on my laptop
#1005 [19:15] <osuka_> It depends on what you're doing. I run macOS and Windows, I do development and I don't really see a need for linux in my life
#1006 [19:15] <osuka_> Linux is amazing for servers but I don't really have a server, yeah
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#1008 [19:16] <kinggoesgaming> i have macOS and windows in virtualboxes for when i need to build stuff for them
#1009 [19:17] <kinggoesgaming> if you mac yea it basically has the tools same as linux
#1010 [19:17] <Dusty410> alright, launcher's done, minecraft is open, clicking on single player
#1011 [19:17] <kinggoesgaming> good luck
#1012 [19:17] <osuka_> mac does some things perfectly and I really do miss many of the features when I'm running windows
#1013 [19:17] <Dusty410> clicked create new world, did some loading, then crashed :(
#1014 [19:17] <kinggoesgaming> its just that macs have a narrower hardware support support
#1015 [19:17] <CubeTheThird> I've been using Arch as my main OS for over year now. No regrets there
#1016 [19:17] <Dusty410> MC version i'm trying to run is 1.11.2
#1017 [19:17] <osuka_> But windows is a good ux if you know your way around it, too (and arguably even if you don't)
#1018 [19:18] <osuka_> Dusty410 is it the same crash?
#1019 [19:18] <kinggoesgaming> oi oi CubeTheThird
#1020 [19:18] <CubeTheThird> o/
#1021 [19:18] <CubeTheThird> can I haz link to crash report?
#1022 [19:18] <osuka_> So what I'm trying to say here is that there's absolutely nothing that you can run under linux that you can't run under windows
#1023 [19:18] <osuka_> https://paste.ubuntu.com/23675681/
#1024 [19:18] <Dusty410> Yep, same crash, here's the pastebin: https://paste.ubuntu.com/23675757/
#1025 [19:19] <osuka_> I have gcc running on my windows machine, and I'm pretty sure I could get clang going there if I really wanted to
#1026 [19:19] <CubeTheThird> do we have a trend micro report?
#1027 [19:19] <kinggoesgaming> my os: https://usercontent.irccloud-cdn.com/file/q85fmry2/
#1028 [19:19] <osuka_> We do, somewhere up there
#1029 [19:19] <CubeTheThird> can I haz too?
#1030 [19:19] <Dusty410> Here you go, HJT report: https://paste.ubuntu.com/23675676/
#1031 [19:20] <osuka_> I'm leaning towards a weird os installation
#1032 [19:20] <osuka_> honestly if I were you, I'd just go for the nuke
#1033 [19:20] <CubeTheThird> have any malware scans been run?
#1034 [19:20] <Dusty410> Not yet.
#1035 [19:20] <Dusty410> What do you recommend?
#1036 [19:20] <CubeTheThird> ??> Dusty410 av/adwcleaner
#1037 [19:20] <Absol> Dusty410: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1038 [19:20] <Absol> Dusty410: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1039 [19:20] <CubeTheThird> that ^^
#1040 [19:20] * Enderdragon9 [Enderdragon9@notlogged] has joined #minecrafthelp
#1041 [19:20] <CubeTheThird> to start
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#1043 [19:20] <Dusty410> I'll do that right now
#1044 [19:21] <osuka_> adwcleaner? I'd just do mbam, honestly
#1045 [19:21] <CubeTheThird> actually malwarebytes bought adwcleaner
#1046 [19:21] <osuka_> I never knew
#1047 [19:21] <CubeTheThird> and it catches a lot of stuff, not to mention it's much faster to run
#1048 [19:22] <CubeTheThird> kinggoesgaming, is that a custom gnome environment with your distro?
#1049 [19:22] <Dusty410> scanning now, also trying to run v1.8.9
#1050 [19:22] <osuka_> let us know if it runs
#1051 [19:23] <Dusty410> success with 1.8.9
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#1053 [19:23] <kinggoesgaming> changed icons and cursor to Paper theme, otherwise its distro's custom yes
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#1055 [19:23] <CubeTheThird> ah ok
#1056 [19:23] <osuka_> what's cool about arch is that you can make it look like whatever you want
#1057 [19:24] <osuka_> what's not cool about it is that you pretty much have to build it, though I guess that's part of the fun for a lot of people
#1058 [19:24] <kinggoesgaming> i have a usb with 19 distros ready to go live ^_^
#1059 [19:24] <kinggoesgaming> its 128gb so figured i could give some partitions for this
#1060 [19:25] <CubeTheThird> I love arch because it starts with nothing, and you can install everything you need. And it isn't broken like Ubuntu ;)
#1061 [19:25] <osuka_> oh canonical
#1062 [19:25] <CubeTheThird> getting my GPU to work in Ubuntu to me a few months. In arch it was seconds
#1063 [19:25] <kinggoesgaming> i first had ubuntu but had to ditch it when my laptop refused to connect to internet
#1064 [19:25] <osuka_> what are you, a wizard?
#1065 [19:26] <osuka_> Let's please not talk about graphics drivers in linux
#1066 [19:26] <kinggoesgaming> ha
#1067 [19:26] <osuka_> nouveau just blows
#1068 [19:26] <osuka_> it makes me sad
#1069 [19:26] <Dusty410> ADW cleaner is 75% done with scan
#1070 [19:26] <CubeTheThird> I'm talking hybrid intel/nvidia graphics with proprietary drivers for nvidia
#1071 [19:28] <osuka_> sometimes that's hard to get working on windows, let alone under linux
#1072 [19:28] <Dusty410> found 99 threats. hm.
#1073 [19:28] <Dusty410> CLEAN!
#1074 [19:29] <CubeTheThird> technically it's a hack under linux, because X11 doesn't support using multiple display devices at the same time
#1075 [19:29] <osuka_> Can we get a log?
#1076 [19:29] <osuka_> but x11 is trash
#1077 [19:29] <CubeTheThird> can't wait for Wayland
#1078 [19:29] <osuka_> It's like from the paleozoic era but there's really no options
#1079 [19:29] <CubeTheThird> actually, once X.org 1.19 lands in Arch, I'm probably gonna switch
#1080 [19:30] <Dusty410> AWD cleaner scanlog: https://paste.ubuntu.com/23675799/
#1081 [19:30] <CubeTheThird> Dusty410, reboot once the cleaning is done
#1082 [19:31] <kinggoesgaming> you have ask o.O
#1083 [19:32] <osuka_> kind of but not really
#1084 [19:32] <osuka_> looks like a partial detection or install
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#1087 [19:35] * Dusty410 [Dusty410@notlogged] has joined #minecrafthelp
#1088 [19:35] <Dusty410> Back, restarted, no luck
#1089 [19:35] <Dusty410> minecraft still crashes
#1090 [19:36] <CubeTheThird> ??> Dusty410 av/malwarebytes
#1091 [19:36] <Absol> Dusty410: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1092 [19:36] <Absol> Dusty410: Download it here: http://www.malwarebytes.org/
#1093 [19:36] <CubeTheThird> ok deeper cleaning
#1094 [19:39] <Dusty410> downloading malwarebytes
#1095 [19:40] <Dusty410> Here's the cleanup log from ADW https://paste.ubuntu.com/23675822/
#1096 [19:40] * AbyJr [AbyJr@notlogged] has joined #minecrafthelp
#1097 [19:40] <AbyJr> hello i need help in my minecraft because it keeps crashing every time i launch it
#1098 [19:41] <kinggoesgaming> AbyJr: crash report pls
#1099 [19:41] <AbyJr> ok
#1100 [19:41] <AbyJr> Dec 23, 2016 7:36:41 PM net.minecraft.launchwrapper.LogWrapper log INFO: Loading tweak class name optifine.OptiFineTweaker Dec 23, 2016 7:36:41 PM net.minecraft.launchwrapper.LogWrapper log INFO: Using primary tweak class name optifine.OptiFineTweaker Dec 23, 2016 7:36:41 PM net.minecraft.launchwrapper.LogWrapper log INFO: Calling tweak class optifine.OptiFineTweaker OptiFineTweaker: acceptOptions OptiFineTweaker: injec
#1101 [19:41] <CubeTheThird> AbyJr, does it crash without mods?
#1102 [19:42] <AbyJr> yes i dont have any mods or hacks it just crashes instantly
#1103 [19:43] * Lil [Lil@notlogged] has quit. (Ping timeout: 195 seconds)
#1104 [19:44] <Dusty410> malwarebytes installed, i'm running a scan
#1105 [19:44] * xxgrace2356xX [xxgrace2356xX@notlogged] has joined #minecrafthelp
#1106 [19:44] <xxgrace2356xX> Hello
#1107 [19:45] <osuka_> Dusty410 let us know when it's over
#1108 [19:45] <xxgrace2356xX> My Email that my minecraft account is in has shut down and i can't remember my last vercation code is
#1109 [19:45] <Dusty410> will do, osuka_
#1110 [19:46] <xxgrace2356xX> i can't get into my account because my email has been shut down and i need to reset my Security Questions
#1111 [19:47] <thgilfodrol> ??> xxgrace2356xX account/send-email
#1112 [19:47] <Absol> xxgrace2356xX: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1113 [19:47] <Absol> xxgrace2356xX: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1114 [19:47] <thgilfodrol> ??> xxgrace2356xX account/trans-id
#1115 [19:47] <Absol> xxgrace2356xX: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1116 [19:48] * AbyJr_ [AbyJr_@notlogged] has joined #minecrafthelp
#1117 [19:49] <AbyJr_> my minecraft crashes when i launch i
#1118 [19:49] <AbyJr_> t
#1119 [19:49] <thgilfodrol> ??> AbyJr_ launcher/crash-log
#1120 [19:49] <Absol> AbyJr_: We need to see your crash log, which appears after a crash.
#1121 [19:49] <Absol> AbyJr_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1122 [19:49] <CubeTheThird> AbyJr_, optifine is mod btw
#1123 [19:51] * AbyJr [AbyJr@notlogged] has quit. (Ping timeout: 195 seconds)
#1124 [19:52] <AbyJr_> ok its coming
#1125 [19:54] * AbyJr [AbyJr@notlogged] has joined #minecrafthelp
#1126 [19:55] <AbyJr> hello i need help because my minecrraft always crashes
#1127 [19:55] <AbyJr> when i launch it
#1128 [19:55] <osuka_> ??> AbyJr launcher/crash-log
#1129 [19:55] <Absol> AbyJr: We need to see your crash log, which appears after a crash.
#1130 [19:55] <Absol> AbyJr: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1131 [19:55] <AbyJr> here
#1132 [19:56] <AbyJr> http://paste.ubuntu.com/23675855/
#1133 [19:56] * BrokkelTroll [BrokkelTroll@notlogged] has joined #minecrafthelp
#1134 [19:56] <Dusty410> alrighty, malwarebytes scan finished, only found one potential threat, and it's the program i use to sync my music with my phone via wifi
#1135 [19:56] <Dusty410> so didn't find anything else :(
#1136 [19:56] * BrokkelTroll [BrokkelTroll@notlogged] has quit. (Client Quit)
#1137 [19:56] <CubeTheThird> AbyJr, again, does it crash without mods? Optifine is a mod
#1138 [19:57] <kinggoesgaming> Dusty410: this is how optifine works... it modifies minecraft when you run it.. on the fly
#1139 [19:58] <CubeTheThird> lol
#1140 [19:58] <CubeTheThird> wrong person
#1141 [19:58] <kinggoesgaming> derp
#1142 [19:58] <CubeTheThird> Dusty410, can you make a new trend micro report?
#1143 [19:58] <kinggoesgaming> soz Dusty410 AbyJr ^^^
#1144 [19:59] <Dusty410> yep, one sec
#1145 [19:59] <Dusty410> no worries kinggoesgaming :)
#1146 [20:01] * gabe [gabe@notlogged] has joined #minecrafthelp
#1147 [20:02] <gabe> my game keeps crashing
#1148 [20:02] <Dusty410> Here's the latest trend micro hijackthis report: https://paste.ubuntu.com/23675866/
#1149 [20:02] <AbyJr> so how do i delete optifine
#1150 [20:03] <CubeTheThird> gabe, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1151 [20:03] <CubeTheThird> AbyJr, in the launcher, click Edit Profile, and under version, change the game version
#1152 [20:03] <AbyJr> ok
#1153 [20:04] <gabe> cubethethird i did now what
#1154 [20:04] <CubeTheThird> gabe, give the link to your paste here
#1155 [20:05] <gabe> http://paste.ubuntu.com/23675884/
#1156 [20:05] <gabe> it was working 10 mins ago then it just stopped for some reason
#1157 [20:05] <CubeTheThird> gabe, do you have issues without mods?
#1158 [20:05] <gabe> yes
#1159 [20:05] <gabe> its so wierd i tried reinstalling and everything
#1160 [20:06] <CubeTheThird> gabe, can you send a paste of a crash report without mods?
#1161 [20:06] <gabe> sure
#1162 [20:06] <gabe> give me 1 sec
#1163 [20:06] <AbyJr> should that be all
#1164 [20:06] <CubeTheThird> AbyJr, ya try playing after you change the version
#1165 [20:07] <AbyJr> yes it did not crash
#1166 [20:07] <gabe> oh now its not crashing with mods
#1167 [20:07] * red_ [red_@notlogged] has joined #minecrafthelp
#1168 [20:07] <AbyJr> should that be all
#1169 [20:07] <gabe> thats so wierd the mods were working like 5 mins ago
#1170 [20:08] <CubeTheThird> AbyJr, if it doesn't crash then you're good to go
#1171 [20:08] <CubeTheThird> ??> gabe mods
#1172 [20:08] <Absol> gabe: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1173 [20:08] <Absol> gabe: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1174 [20:08] <gabe> cube you want me to tell u them
#1175 [20:09] <CubeTheThird> gabe, no. read what Absol said
#1176 [20:09] <gabe> ok
#1177 [20:09] <gabe> btw do u get payed for this xD
#1178 [20:09] <kinggoesgaming> no
#1179 [20:09] <CubeTheThird> gabe, this channel is run by community volunteers
#1180 [20:10] <gabe> oh really
#1181 [20:10] <kinggoesgaming> we are volunteers and not anyway connected with mojang itself
#1182 [20:10] <gabe> oh wow thats impressive
#1183 [20:10] <kinggoesgaming> CubeTheThird: you ninja
#1184 [20:10] <gabe> well thank you so much for your help
#1185 [20:10] <CubeTheThird> :3
#1186 [20:12] <Dusty410> Any luck with that trend micro report? ^^^
#1187 [20:12] <CubeTheThird> Dusty410, oh sorry missed it. Lemme see
#1188 [20:12] <gabe> HELP IVE FALLEN AND CANT GET UP
#1189 [20:12] <red_> howdy yall qustion i lost acces to all my info due to a flood and a loss of paperwork is there any way to get my transaction id when i got mc with a prepaid card>?<
#1190 [20:12] * AbyJr [AbyJr@notlogged] has quit. (Ping timeout: 195 seconds)
#1191 [20:13] <gabe> @cubethethird test
#1192 [20:13] <CubeTheThird> Dusty410, uninstall hamachi
#1193 [20:13] <CubeTheThird> gabe, ... what are you doing?
#1194 [20:13] <CubeTheThird> red_, I assume you've lost the card?
#1195 [20:14] <red_> yup D;
#1196 [20:14] <CubeTheThird> red_, you can contact Mojang and ask them, but I dono of a replacement for it
#1197 [20:14] <CubeTheThird> ??> red_ mojang/email
#1198 [20:14] <Absol> red_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1199 [20:14] <Absol> red_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1200 [20:16] <Dusty410> hamachi doesn't appear on my Programs and Features list. Will I have to do some registry editing? :(
#1201 [20:16] <Dusty410> meant for CubeTheThird ^^^
#1202 [20:16] <CubeTheThird> Dusty410, can you check i program files (x86) for it?
#1203 [20:17] <red_> ty for the help ill shoot em a email
#1204 [20:17] <Dusty410> CubeTheThird just did, no folders labeled Hamachi
#1205 [20:17] <CubeTheThird> Dusty410, hmm. Must just be a startup thing left over then
#1206 [20:18] <osuka_> I see way too many left over services
#1207 [20:18] <CubeTheThird> Dusty410, what is "Covenant Eyes"?
#1208 [20:19] <Dusty410> Ah, that's a Christian internet accountability thing. Helps me stay away from porn.
#1209 [20:20] <CubeTheThird> Dusty410, so it's a filtering program?
#1210 [20:21] <Dusty410> Not filtering, just a reporting program. Every site I see gets sent to a friend of mine.
#1211 [20:21] <CubeTheThird> Dusty410, hmm. Can you temporarily disable it and try running the game again?
#1212 [20:22] <Dusty410> Don't know if I can disable it. I'll try.
#1213 [20:23] <CubeTheThird> Dusty410, just to clarify, your cash is caused by something blocking/conflicting with the game's ability to run, typically by anti-virus or malware. Sometimes internet filtering and scanning programs cause it too
#1214 [20:24] <Dusty410> interesting. i have also been messing around with maplestory and trying to get that to work for the last few days too
#1215 [20:24] <Dusty410> just uninstalled the nexon launcher, see if that makes a difference
#1216 [20:25] <Dusty410> nope, no difference
#1217 [20:25] * usernameHelp [usernameHelp@notlogged] has joined #minecrafthelp
#1218 [20:27] <osuka_> Dusty410 maplestory doesn't run either
#1219 [20:27] <osuka_> ?*
#1220 [20:27] <usernameHelp> Is there a way to change my in-game username? I play the Mac version of Minecraft
#1221 [20:27] <Dusty410> Well, that issue is kind of weird. I'm in north america, and when i run it, it gives me a choice of either NA or EUR servers
#1222 [20:27] <CubeTheThird> usernameHelp, on account.mojang.com/me
#1223 [20:28] <Dusty410> i choose north america, and it gives me this error message saying that my ip is banned, or my connection is unstable, or something.
#1224 [20:28] <Dusty410> if i choose EUR servers, it connects just fine
#1225 [20:28] <usernameHelp> Thanks CubeTheThird 😊. I will check that out
#1226 [20:29] <Dusty410> been going back and forth with nexon support about it
#1227 [20:31] * Dusty410_ [Dusty410_@notlogged] has joined #minecrafthelp
#1228 [20:32] <Dusty410_> Back, uninstalled Covenant Eyes, trying to run minecraft v11.1.2
#1229 [20:32] * usernameHelp [usernameHelp@notlogged] has quit. (Quit: Web client closed)
#1230 [20:32] * Dusty410 [Dusty410@notlogged] has quit. (Ping timeout: 195 seconds)
#1231 [20:33] <Dusty410_> holy crap it worked
#1232 [20:33] <Dusty410_> *TRUMPETS PLAY FROM HEAVEN*
#1233 [20:35] <Dusty410_> Come to think of it, Cov. Eyes did update in the last few days...
#1234 [20:35] <Dusty410_> guess I'll contact support for them and let them know it's screwing up my comp
#1235 [20:35] <CubeTheThird> ah glad we figured it out!
#1236 [20:35] <Dusty410_> yessir! thanks very much! time to add all my mods back in...
#1237 [20:39] <Dusty410_> maplestory works now too!
#1238 [20:39] * soph [soph@notlogged] has joined #minecrafthelp
#1239 [20:41] <kinggoesgaming> oh woah... intellij refactor kills gnome :(
#1240 [20:41] <soph> I keep getting a 'failed to write core dump' error. Is this related to Java? I have updated my Java and uninstalled MC to no avail. How do I fix this?
#1241 [20:41] <soph> PC windows 7 ^
#1242 [20:42] <kinggoesgaming> try uninstalling and reinstalling java
#1243 [20:43] <soph> i did that too.
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#1245 [20:56] * xxgrace2356xX [xxgrace2356xX@notlogged] has quit. (Ping timeout: 195 seconds)
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#1247 [21:01] * UndeniablePanda [UndeniablePanda@notlogged] has joined #minecrafthelp
#1248 [21:03] * jo [jo@notlogged] has joined #minecrafthelp
#1249 [21:03] * GANGGANG [GANGGANG@notlogged] has joined #minecrafthelp
#1250 [21:03] <UndeniablePanda> I need some help. When i try to login into Minecraft on the program, it pops up an error saying "CertificateException: No name matching authserver.mojang.com found", what do i do?
#1251 [21:04] <GANGGANG> yo niggas
#1252 [21:04] <Absol> GANGGANG: Please keep it civil
#1253 [21:04] <jo> Hello im recently trying to get back into my mojang account and i know my minecraft username but completely forgot my email what can i do to find the email?
#1254 [21:04] <GANGGANG> gang gang
#1255 [21:04] <GANGGANG> sMOke
#1256 [21:04] <GANGGANG> undeniable
#1257 [21:04] <GANGGANG> panda
#1258 [21:04] <GANGGANG> hive ur account
#1259 [21:04] <GANGGANG> ill fix it
#1260 [21:04] <UndeniablePanda> ...?
#1261 [21:04] <UndeniablePanda> fix it for me?
#1262 [21:04] <GANGGANG> send me ur info ill fix it
#1263 [21:04] <GANGGANG> JK dont
#1264 [21:04] <GANGGANG> lOL
#1265 [21:05] <UndeniablePanda> nice try, scammer... lmao
#1266 [21:05] <UndeniablePanda> lol
#1267 [21:05] <GANGGANG> l0l
#1268 [21:05] <GANGGANG> NIGER
#1269 [21:05] <GANGGANG> nigger
#1270 [21:05] * Absol kicked GANGGANG from #minecrafthelp (Reason: ANGGANG :Keep it civilized, you are just a human being)
#1271 [21:05] <jo> Hello im recently trying to get back into my mojang account and i know my minecraft username but completely forgot my email what can i do to find the email? [22:04] <GANGGANG> gang gang
#1272 [21:05] <jo> if u didnt see it cause of that guy
#1273 [21:06] <UndeniablePanda> wait, you for got your email?
#1274 [21:06] <UndeniablePanda> *you forgot
#1275 [21:06] <jo> yea unfortanuly i believe i have the right one but the forgot password isnt popping up in my email
#1276 [21:06] <UndeniablePanda> that's weird...
#1277 [21:07] <UndeniablePanda> i believe this can help u https://help.mojang.com/customer/en/portal/topics/235497-current-topics/articles
#1278 [21:07] <UndeniablePanda> try contacting the mojang support
#1279 [21:07] <UndeniablePanda> it will pop up in your email
#1280 [21:09] <jo> Error! Unknown e-mail address or password. that pops up when i try using the email and password saved
#1281 [21:09] <UndeniablePanda> oh
#1282 [21:09] <UndeniablePanda> when i was reading an article, it said something about fixing it, i forgot what article it was
#1283 [21:09] * Thisguy_ [Thisguy_@notlogged] has joined #minecrafthelp
#1284 [21:11] <jo> unlucky
#1285 [21:12] <CubeTheThird> UndeniablePanda, can you open cmd?
#1286 [21:13] * ObamaLama [ObamaLama@notlogged] has joined #minecrafthelp
#1287 [21:13] <UndeniablePanda> of minecraft? no
#1288 [21:13] <CubeTheThird> jo, have you tried resetting the password?
#1289 [21:13] <CubeTheThird> UndeniablePanda, no. Command Prompt in Windows
#1290 [21:13] <UndeniablePanda> yes
#1291 [21:13] <jo> yea ive tried the email it doesnt send one at all cube
#1292 [21:13] * ObamaLama [ObamaLama@notlogged] has quit. (Client Quit)
#1293 [21:13] <CubeTheThird> jo, you'll have to contact Mojang about it then
#1294 [21:13] <CubeTheThird> ??> jo mojang/email
#1295 [21:13] <Absol> jo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1296 [21:14] <Absol> jo: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1297 [21:14] <CubeTheThird> UndeniablePanda, there, run this command: ping authserver.mojang.com
#1298 [21:14] <UndeniablePanda> i've heard that Mojang, since it's almost christmas, that they respond slower
#1299 [21:14] <UndeniablePanda> okay
#1300 [21:14] <jo> and i know that its the email because if i look back at my recent it has stuff from mojang
#1301 [21:15] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#1302 [21:15] <CubeTheThird> their website says 2 business day wait currently
#1303 [21:15] <CubeTheThird> that will spike after the holidays
#1304 [21:15] <UndeniablePanda> okay, i've typed the command
#1305 [21:16] <UndeniablePanda> what do i do now?
#1306 [21:16] <CubeTheThird> UndeniablePanda, after running it, what IP address does it give you?
#1307 [21:17] <UndeniablePanda> it gives me this ips, 137.74.166.76
#1308 [21:17] <CubeTheThird> ??> UndeniablePanda tools/hjt
#1309 [21:17] <Absol> UndeniablePanda: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1310 [21:17] <Absol> UndeniablePanda: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1311 [21:18] * Niox [Niox@notlogged] has joined #minecrafthelp
#1312 [21:18] * landon [landon@notlogged] has joined #minecrafthelp
#1313 [21:18] <landon> hello
#1314 [21:18] * Niox [Niox@notlogged] has quit. (Client Quit)
#1315 [21:18] <CubeTheThird> hello landon
#1316 [21:18] <landon> hey
#1317 [21:18] <UndeniablePanda> tools/hjt? what?
#1318 [21:19] <CubeTheThird> UndeniablePanda, do what Absol said after that
#1319 [21:19] <UndeniablePanda> okay
#1320 [21:19] <landon> heres my problem
#1321 [21:19] <landon> ---- Minecraft Crash Report ---- // I'm sorry, Dave. Time: 12/23/16 10:18 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.creat
#1322 [21:20] <CubeTheThird> landon, do you have a dxdiag report?
#1323 [21:20] <landon> yes
#1324 [21:20] <landon> wait
#1325 [21:20] <landon> whats that
#1326 [21:20] <CubeTheThird> ??> landon win/dxdiag
#1327 [21:20] <Absol> landon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1328 [21:20] <landon> i see i got it]
#1329 [21:21] <CubeTheThird> landon, give a URL to it here
#1330 [21:21] <UndeniablePanda> here is the url Absol
#1331 [21:21] <UndeniablePanda> http://paste.ubuntu.com/23676136/
#1332 [21:21] <UndeniablePanda> did i do it right?
#1333 [21:22] <CubeTheThird> UndeniablePanda, Absol is a robot btw. One moment
#1334 [21:22] <UndeniablePanda> oh
#1335 [21:22] <CubeTheThird> ??> UndeniablePanda info/mcleaks
#1336 [21:22] <Absol> UndeniablePanda: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1337 [21:22] <Absol> UndeniablePanda: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1338 [21:22] <landon> https://paste.ubuntu.com/23676138/
#1339 [21:23] <CubeTheThird> landon, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1340 [21:23] <UndeniablePanda> um, should i listen to the orders absol listed?
#1341 [21:23] <UndeniablePanda> just now?
#1342 [21:24] <CubeTheThird> UndeniablePanda, yes. everything Absol says is from shortcuts we give it
#1343 [21:24] <CubeTheThird> ??> UndeniablePanda bot
#1344 [21:24] <Absol> UndeniablePanda: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1345 [21:25] <UndeniablePanda> wait "remove the tool", what tool? "remove all entries containing mojang in your system's hosts file", i don't understand...
#1346 [21:25] <UndeniablePanda> please explain carefully
#1347 [21:26] <CubeTheThird> <Absol> UndeniablePanda: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1348 [21:26] <CubeTheThird> <Absol> UndeniablePanda: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1349 [21:26] <CubeTheThird> read the WHOLE thing
#1350 [21:27] * Jeff [Jeff@notlogged] has joined #minecrafthelp
#1351 [21:27] * Jeff is now known as Guest36420
#1352 [21:28] * landon [landon@notlogged] has joined #minecrafthelp
#1353 [21:28] <landon> hey
#1354 [21:28] <UndeniablePanda> so, on the Trend Micro HyjackThis, i have to remove anything with "minecraft" in it?or remove the HyjackThis program, and erase all files containing "minecraft"?
#1355 [21:28] * Guest36420 [Guest36420@notlogged] has quit. (Client Quit)
#1356 [21:28] <UndeniablePanda> i still don't understand
#1357 [21:29] <CubeTheThird> UndeniablePanda, ... no. Not with trend micro. MCLeaks, AltDispenser, or whatever other tool you may have used
#1358 [21:29] <UndeniablePanda> im not using any other tool... does Curse count?
#1359 [21:29] <GreyVulpine> So, we typically see this error because people either pirate minecraft, or use an alternative name launcher.
#1360 [21:29] <GreyVulpine> Have you used either?
#1361 [21:29] <landon> cubethethird im on my other pc and my problem is this
#1362 [21:30] <UndeniablePanda> no, i bought minecraft using a giftcard....
#1363 [21:30] <GreyVulpine> UndeniablePanda - Does anybody else use that computer?
#1364 [21:30] * asgar143 [asgar143@notlogged] has joined #minecrafthelp
#1365 [21:30] <landon> Completely ignored arguments: [--nativeLauncherVersion, 307] [22:29:37] [Client thread/INFO]: Setting user: LandonionPlays [22:29:37] [Client thread/INFO]: (Session ID is <censored>) [22:29:41] [Client thread/INFO]: LWJGL Version: 2.9.1 # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000069b99195, pid=1824, tid=4656 # # JRE version: Java(TM)
#1366 [21:30] <UndeniablePanda> use what computer, Grey?
#1367 [21:31] <GreyVulpine> UndeniablePanda - The computer that's having the login issue right now
#1368 [21:31] <thgilfodrol> ??> landon paste
#1369 [21:31] <Absol> landon: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1370 [21:31] <landon> http://paste.ubuntu.com/23676173/
#1371 [21:32] <UndeniablePanda> "is anyone else using the computer with the login issue"? Me, i think, i dont know who else is...
#1372 [21:32] <thgilfodrol> ??> landon win/dxdiag
#1373 [21:32] <Absol> landon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1374 [21:32] <landon> ok
#1375 [21:33] <asgar143> I need help with password reset, i created a minecraft account back during beta and remember maigrating it but can not for the life of me remember the email i used or password
#1376 [21:33] <landon> after thata fod
#1377 [21:33] <UndeniablePanda> what do i do now?
#1378 [21:33] <UndeniablePanda> i've deleted the tools
#1379 [21:33] <CubeTheThird> ??> UndeniablePanda win/hosts/edit
#1380 [21:33] <Absol> UndeniablePanda: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1381 [21:33] <Absol> UndeniablePanda: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1382 [21:33] <CubeTheThird> asgar143, what is your minecraft username?
#1383 [21:33] * SafadaoModz [SafadaoModz@notlogged] has joined #minecrafthelp
#1384 [21:34] <SafadaoModz> como eu altero o meu e-mail?
#1385 [21:34] <asgar143> username is my screen name here, so asgar143
#1386 [21:35] <thgilfodrol> ??> SafadaoModz lang/pt
#1387 [21:35] <Absol> SafadaoModz: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1388 [21:35] <UndeniablePanda> i've done what absol the bot said, what now?
#1389 [21:35] <SafadaoModz> Ola gostaria de saber oque preciso fazer para alterar meu e-mail?
#1390 [21:36] <SafadaoModz> Hi, would you like to know what I need to do to change my email?
#1391 [21:37] <UndeniablePanda> change email?
#1392 [21:37] <thgilfodrol> SafadaoModz: have you migrated your account?
#1393 [21:37] <CubeTheThird> asgar143, as far as I can tell that name was never migrated
#1394 [21:37] <CubeTheThird> UndeniablePanda, remove all the lines in the hosts file with minecraft or mojang in it
#1395 [21:37] <CubeTheThird> ??> SafadaoModz account/reset-email
#1396 [21:37] <Absol> SafadaoModz: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#1397 [21:38] <UndeniablePanda> okay
#1398 [21:38] * Da_PDOG [Da_PDOG@notlogged] has joined #minecrafthelp
#1399 [21:38] <Da_PDOG> Hi
#1400 [21:38] <Da_PDOG> Can someone help me?
#1401 [21:38] <CubeTheThird> hello again Da_PDOG
#1402 [21:38] <asgar143> CubeTheThird, Hey thanks, maybe i last played before the great migration
#1403 [21:38] <Da_PDOG> Hey!
#1404 [21:38] <Da_PDOG> CubeTheThird, where did we leave off?
#1405 [21:38] <CubeTheThird> asgar143, do you have the confirmation email from your account purchase?
#1406 [21:38] <Da_PDOG> I don't remember.
#1407 [21:38] <CubeTheThird> Da_PDOG, I was having you enable telnet
#1408 [21:39] <Da_PDOG> Can you give me the instructions again?
#1409 [21:39] <SafadaoModz> And how do I solve it when I'm going to migrate? Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure you include your game purchase transaction ID.
#1410 [21:39] <CubeTheThird> Da_PDOG, sure one sec
#1411 [21:39] <CubeTheThird> Da_PDOG, http://www.sysprobs.com/install-and-enable-telnet-in-windows-8-use-as-telnet-client
#1412 [21:40] <CubeTheThird> SafadaoModz, what is your minecraft username?
#1413 [21:40] <Da_PDOG> So cube, what do I do on the site?
#1414 [21:40] <asgar143> CubeTheThird, no i do not, like i said i first "purchased" minecraft while it was still in beta
#1415 [21:40] <CubeTheThird> Da_PDOG, follow the instructions to enable telnet
#1416 [21:40] * landon [landon@notlogged] has quit. (Ping timeout: 195 seconds)
#1417 [21:40] <SafadaoModz> CubeTheThird: My Nickname is SafadaoModz
#1418 [21:40] <CubeTheThird> asgar143, what method of payment did you use?
#1419 [21:40] <UndeniablePanda> i will sit back, and will wait until most of the problems are solved
#1420 [21:41] <CubeTheThird> SafadaoModz, that name has already been migrated
#1421 [21:41] <CubeTheThird> UndeniablePanda, if you removed the stuff from the hosts file, and saved it, you should be good to go
#1422 [21:41] <UndeniablePanda> save it where?
#1423 [21:41] <SafadaoModz> I migrated the name but I can not migrate the email
#1424 [21:42] <Da_PDOG> Cube, this may sound dumb, but I cannot find the download button.
#1425 [21:42] <asgar143> CubeTheThird, some long extinct visa giftcard i think? its been like 8 years
#1426 [21:42] <CubeTheThird> UndeniablePanda, if you opened it as instructed you should be able to save it over
#1427 [21:42] <UndeniablePanda> okay
#1428 [21:42] <CubeTheThird> Da_PDOG, ... what? download?
#1429 [21:43] <Da_PDOG> To download telenet.
#1430 [21:43] <Da_PDOG> Or do I just straight follow the instructions?
#1431 [21:43] <CubeTheThird> SafadaoModz, you need to contact Mojang about it
#1432 [21:43] <SafadaoModz> Please, there is nothing I can do to be able to migrate my email now? I really need a lot to migrate.
#1433 [21:43] <CubeTheThird> Da_PDOG, follow the instructions. YOu don't download it
#1434 [21:43] <Da_PDOG> Oh okay. thx
#1435 [21:43] <CubeTheThird> ??> SafadaoModz mojang/email
#1436 [21:43] <Absol> SafadaoModz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1437 [21:43] <Absol> SafadaoModz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1438 [21:43] <CubeTheThird> SafadaoModz, do that ^^^
#1439 [21:44] <Da_PDOG> CubeTheThird: , what do you want me to do now? I enabled telenet.
#1440 [21:44] <CubeTheThird> Da_PDOG, ok next, open a new cmd window
#1441 [21:44] <Da_PDOG> Next.
#1442 [21:45] <SafadaoModz> And what do I have to say in this email so Mojang can respond to my request?
#1443 [21:45] <CubeTheThird> Da_PDOG, run this command: telnet 107.161.27.91 25565
#1444 [21:45] <Da_PDOG> Ok.
#1445 [21:45] <CubeTheThird> SafadaoModz, fill out all the information, and tell them you are trying to change the email for your account
#1446 [21:45] * XuTas_ [XuTas_@notlogged] has joined #minecrafthelp
#1447 [21:45] <CubeTheThird> Da_PDOG, if it fails to connect, then the conclusion we were getting yesterday is correct
#1448 [21:45] <Da_PDOG> It said could not open connections to the host, on port 25565: Connect failed
#1449 [21:46] <Da_PDOG> So what do I do now?
#1450 [21:46] <CubeTheThird> Da_PDOG, yup, that 100% confirms it. Certain ports are being blocked. This is either something done by your modem, or your Internet Service Provider.
#1451 [21:46] <Da_PDOG> Ok. So....
#1452 [21:47] <Da_PDOG> With my modem, what can I do about it?
#1453 [21:47] <CubeTheThird> Da_PDOG, you will need to contact them, and tell them you cannot connect to certain things, and you can specify port 25565 as an example
#1454 [21:47] <Da_PDOG> What if my modem is blocking it? Then what?
#1455 [21:47] <CubeTheThird> Da_PDOG, I dono if it's your modem or not. If it is, you can try temporarily disabling its firewall, thought that's not recommended long term
#1456 [21:47] <UndeniablePanda> OH MAH GOD! THANK YOU CUBE!!!
#1457 [21:48] <CubeTheThird> UndeniablePanda, no problem :3
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#1462 [21:50] <Da_PDOG> Cubethethird, is there any way I can find out if its my isp blocking it?
#1463 [21:50] <Da_PDOG> Or my modem?
#1464 [21:51] * UndeniablePanda [UndeniablePanda@notlogged] has quit. (Ping timeout: 195 seconds)
#1465 [21:51] <CubeTheThird> Da_PDOG, you can try temporarily disabling your modem's firewall. If if works after that, it's the modem. If not, it's your ISP
#1466 [21:52] <Da_PDOG> Ok. I'll try.
#1467 [21:54] * Trailoftnt [Trailoftnt@notlogged] has joined #minecrafthelp
#1468 [21:58] * landon [landon@notlogged] has joined #minecrafthelp
#1469 [21:59] <landon> HELLO
#1470 [21:59] <thgilfodrol> hello
#1471 [21:59] <landon> HI
#1472 [21:59] <thgilfodrol> we'll need your dxdiag to proceed, landon
#1473 [21:59] <thgilfodrol> ??> landon win/dxdiag
#1474 [21:59] <Absol> landon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1475 [21:59] <landon> OK
#1476 [22:00] * Thisguy_ is now known as Death
#1477 [22:01] * ILuvCakes [ILuvCakes@notlogged] has joined #minecrafthelp
#1478 [22:01] <landon> it keeps on poping uplike would you like to bypass and that stuff
#1479 [22:01] <landon> nvm
#1480 [22:02] <ILuvCakes> I can't login to my account. I am 100% sure of my password and username because i changed it the first time it didnt work. Help please ? :v
#1481 [22:02] <thgilfodrol> ??> ILuvCakes login/throttle
#1482 [22:02] <Absol> ILuvCakes: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1483 [22:02] <Absol> ILuvCakes: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1484 [22:03] <ILuvCakes> o.o
#1485 [22:03] <ILuvCakes> Thanks :3
#1486 [22:03] <thgilfodrol> np, happy holidays
#1487 [22:03] <ILuvCakes> I haven't log in to this account for months :/
#1488 [22:04] <landon> WHAT DO I DO AFTER I SAV EALL INFORMATION
#1489 [22:04] <thgilfodrol> ??> landon paste
#1490 [22:04] <Absol> landon: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1491 [22:04] <thgilfodrol> also, please type in lowercase
#1492 [22:04] <landon> ok
#1493 [22:04] * Da_PDOG [Da_PDOG@notlogged] has joined #minecrafthelp
#1494 [22:04] <Da_PDOG> CubeTheThird, you there?
#1495 [22:05] <landon> forgot cap lock was on
#1496 [22:05] <CubeTheThird> Da_PDOG, yes?
#1497 [22:06] <landon> http://paste.ubuntu.com/23676262/
#1498 [22:06] <Da_PDOG> OMFG Thank you so much! I went to my firewall, disabled it and it worked so I fixed it and unblocked 25565 and I can connect to every server!
#1499 [22:06] <Da_PDOG> I can't thank you enough.
#1500 [22:06] <CubeTheThird> Da_PDOG, oh awesome!!
#1501 [22:06] <Da_PDOG> Cube, mind helping me with another problem>
#1502 [22:06] <Da_PDOG> ?
#1503 [22:07] <CubeTheThird> Da_PDOG, the problem being..?
#1504 [22:07] <Da_PDOG> A problem with java and me downloading schematica.
#1505 [22:07] <Da_PDOG> Got a few minutes to help?
#1506 [22:07] <CubeTheThird> Da_PDOG, what's "schematica"?
#1507 [22:08] <CubeTheThird> landon, one moment
#1508 [22:08] <Da_PDOG> 1 second.
#1509 [22:08] <landon> ok
#1510 [22:08] <Da_PDOG> http://mod-minecraft.net/schematica-mod/
#1511 [22:08] <CubeTheThird> landon, download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#1512 [22:08] <Da_PDOG> Please look at that link CubeTheThird.
#1513 [22:08] <CubeTheThird> Da_PDOG, sorry we don't assist with mods
#1514 [22:09] <Da_PDOG> Awwe. Ok.
#1515 [22:09] <CubeTheThird> ??< mods
#1516 [22:09] <CubeTheThird> Da_PDOG, you can try asking in #ftb
#1517 [22:09] <Da_PDOG> ftb?
#1518 [22:09] <Da_PDOG> What's that?
#1519 [22:09] <CubeTheThird> Da_PDOG, /join #ftb
#1520 [22:09] <landon> cube do i install both??
#1521 [22:09] * aris [aris@notlogged] has joined #minecrafthelp
#1522 [22:10] <landon> yes or no
#1523 [22:10] <CubeTheThird> landon, no just the catalyst software
#1524 [22:10] <landon> ok
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#1527 [22:11] * Death is now known as Thisguy_
#1528 [22:12] <landon> after i install it?
#1529 [22:12] <CubeTheThird> landon, after you install it, reboot your computer and try playing again
#1530 [22:13] <landon> reboot??im dumd
#1531 [22:13] <landon> dumb***
#1532 [22:13] <CubeTheThird> landon, restart? Turn off and back on?
#1533 [22:13] <landon> ok
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#1535 [22:23] * landon [landon@notlogged] has quit. (Ping timeout: 195 seconds)
#1536 [22:25] * daffa [daffa@notlogged] has joined #minecrafthelp
#1537 [22:25] <daffa> j87hk6huy
#1538 [22:25] <urielsalis> daffa, fjkelrwle
#1539 [22:25] <daffa> daffa
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#1541 [22:26] * Trailoftnt [Trailoftnt@notlogged] has quit. (Ping timeout: 195 seconds)
#1542 [22:39] * GamerBoy [GamerBoy@notlogged] has joined #minecrafthelp
#1543 [22:39] <GamerBoy> hey
#1544 [22:39] <GamerBoy> so i need help with my pixel format is not accelerated
#1545 [22:41] <GamerBoy> last time i sent in my dxdiag and my product number and you guys told me to download something
#1546 [22:41] <GamerBoy> i did and it still doesn't work
#1547 [22:43] <urielsalis> GamerBoy, can you make a new dxdiag
#1548 [22:43] <urielsalis> ?
#1549 [22:43] <urielsalis> ??> GamerBoy win/dxdiag
#1550 [22:43] <Absol> GamerBoy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1551 [22:44] <GamerBoy> i did
#1552 [22:44] <GamerBoy> i followed the instructions on here already
#1553 [22:45] * elnis [elnis@notlogged] has joined #minecrafthelp
#1554 [22:45] <elnis> hiya i need help putting mods on a multiplayer server?
#1555 [22:48] <urielsalis> ??> elnis mods
#1556 [22:48] <Absol> elnis: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1557 [22:48] <Absol> elnis: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1558 [22:48] <urielsalis> GamerBoy, can you make a new one?
#1559 [22:50] <GamerBoy> uh sure
#1560 [22:53] <GamerBoy> http://paste.ubuntu.com/23676385/
#1561 [22:56] <urielsalis> GamerBoy, doesnt look like the driver installed
#1562 [22:56] <urielsalis> GamerBoy, remember if you got a link from intel or from hp?
#1563 [22:56] <GamerBoy> yeah
#1564 [22:56] <GamerBoy> you gave me a link
#1565 [22:56] <GamerBoy> that downloaded some sp thing
#1566 [22:57] <GamerBoy> then after it told me to restart my comp
#1567 [22:57] <urielsalis> ??> GamerBoy oem/hp/product-number
#1568 [22:57] <Absol> GamerBoy: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1569 [22:57] <Absol> GamerBoy: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1570 [22:57] <GamerBoy> when i did after it said the driver was lost
#1571 [22:58] <GamerBoy> G3R12UAR#ABA
#1572 [22:58] <GamerBoy> there
#1573 [22:58] * loodwig [loodwig@notlogged] has joined #minecrafthelp
#1574 [22:59] <urielsalis> GamerBoy, while I search for the driver, take a look at https://h30686.www3.hp.com/ as you might be elegible
#1575 [22:59] <urielsalis> GamerBoy, download and install http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71870.exe
#1576 [22:59] <loodwig> Good evening. I'm either locked out of my account or unable to get online. I'm trying to reach a resource to reset my password. I attempted to use the web form to reset, but I did not receive a link in my email, spam folder, etc. It has been 30 minutes.
#1577 [22:59] <loodwig> What resources should I pursue next?
#1578 [23:00] <GamerBoy> i downloaded that already
#1579 [23:00] <urielsalis> loodwig, you will have to email Mojang
#1580 [23:00] <urielsalis> ??> loodwig account/send-email
#1581 [23:00] <Absol> loodwig: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1582 [23:00] <GamerBoy> and i dont have a notebook
#1583 [23:00] <Absol> loodwig: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1584 [23:00] <urielsalis> ??> loodwig account/trans-id
#1585 [23:00] <Absol> loodwig: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1586 [23:00] <urielsalis> GamerBoy, it didnt installed according to that dxdiag
#1587 [23:00] <loodwig> Thank you :)
#1588 [23:01] * urielsalis tips hat
#1588 [23:02] <loodwig> I'm right in thinking the web form should have sent the verification email in less than 30 minutes, yes?
#1589 [23:03] <loodwig> Like, I'm not just being impatient.
#1590 [23:03] * GamerBoy [GamerBoy@notlogged] has quit. (Quit: Web client closed)
#1591 [23:04] <urielsalis> loodwig, if it didnt it means the email was changed to something else
#1592 [23:04] <urielsalis> loodwig, thats why im telling you to email Mojang, you might have got hacked
#1593 [23:07] * bee [bee@notlogged] has joined #minecrafthelp
#1594 [23:07] <bee> can someone please teach me how to apply a mod to my server ( i have a mac)
#1595 [23:08] <thgilfodrol> ??> bee mods
#1596 [23:08] <Absol> bee: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1597 [23:08] <Absol> bee: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1600 [23:11] <TheElictor> Hey does anyone who knows whats happenign
#1601 [23:11] <TheElictor> i got looged out and cant get back in
#1602 [23:11] <thgilfodrol> TheElictor: what's the error that comes up when you try?
#1603 [23:11] <TheElictor> invalid credetials
#1604 [23:12] <TheElictor> I have looked at this many times reset at least four times
#1605 [23:12] <TheElictor> my friend is having this happen too
#1606 [23:12] <thgilfodrol> have you tried resetting your password?
#1607 [23:12] <TheElictor> yes 4 tiems
#1608 [23:12] <thgilfodrol> and you get the emails?
#1609 [23:14] <thgilfodrol> ??> TheElictor login/throttle
#1610 [23:14] <Absol> TheElictor: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1611 [23:14] <Absol> TheElictor: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#1613 [23:14] <TheElictor_> yeah
#1614 [23:14] <loodwig> Makes sense. I'm pretty sure my account got locked too. But yeah, email sent anyway for good measure. Thanks again :)
#1615 [23:14] <TheElictor_> idk whats happenign
#1616 [23:15] <thgilfodrol> ??> TheElictor_ login/throttle
#1617 [23:15] <Absol> TheElictor_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1618 [23:15] <Absol> TheElictor_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1619 [23:15] <TheElictor_> crap
#1620 [23:15] <TheElictor_> ok thanks
#1621 [23:15] <TheElictor_> can i go on diffrent wifi
#1622 [23:15] <thgilfodrol> TheElictor: yes, if it has a different ip address
#1623 [23:16] <TheElictor_> thank yuou
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#1625 [23:16] <thgilfodrol> TheElictor: you could even use your phone's data plan, if you have one
#1626 [23:16] <TheElictor_> that was the plan
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#1631 [23:26] <Stephen> I can't log into my account.
#1632 [23:26] <thgilfodrol> Stephen: what happens when you try?
#1633 [23:27] <Stephen> It says "Invalid email address or password"
#1634 [23:27] <Stephen> I just made the account so I know it's valid
#1635 [23:27] <thgilfodrol> have you tried a password reset?
#1636 [23:27] <Stephen> Yes
#1637 [23:28] <thgilfodrol> ??> Stephen login/throttle
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#1639 [23:28] <Absol> Stephen: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1640 [23:28] <Absol> Stephen: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#1641 [23:28] <Stephen> Okay, thanks!
#1642 [23:29] <thgilfodrol> np, happy holidays
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#1650 [23:58] <cordax> I think my the email associated with my account has been changed
#1651 [23:58] <CubeTheThird> cordax, what makes you say that?