#1 [00:00] <cordax> I'm unable to log in with the same information I originally had
#2 [00:00] <cordax> And the password recovery isn't working either
#3 [00:01] <urielsalis> cordax, you dont get the email?
#4 [00:01] <cordax> Yes
#5 [00:01] <urielsalis> erm so you get it or not?
#6 [00:02] <cordax> I do not
#7 [00:02] <cordax> I tried to make a new account with the same email and it doesn't say it's used
#8 [00:02] <urielsalis> cordax, that means the account was changed to another email
#9 [00:02] <urielsalis> ??> cordax account/send-email
#10 [00:03] <Absol> cordax: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#11 [00:03] <Absol> cordax: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#12 [00:03] <urielsalis> ??> cordax account/trans-id
#13 [00:03] <Absol> cordax: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#14 [00:04] <cordax> I don't have that email
#15 [00:05] <CubeTheThird> cordax, what method of payment did you use to purchase your account?
#16 [00:05] <cordax> I purchased from minecraft.net
#17 [00:05] <CubeTheThird> cordax, using what to pay?
#18 [00:06] <cordax> Don't remember, it was a while back
#19 [00:06] <CubeTheThird> cordax, credit card, paypal, or gift code. Those are the options
#20 [00:06] <cordax> Probably paypal
#21 [00:06] <CubeTheThird> cordax, and approximately when did you purchase it?
#22 [00:06] <cordax> 2011?
#23 [00:06] <CubeTheThird> ??> cordax account/trans-id/paypal
#24 [00:06] <Absol> cordax: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#25 [00:06] <Absol> cordax: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#26 [00:07] <CubeTheThird> ??> cordax paypal/history
#27 [00:07] <Absol> cordax: To view older PayPal account history, login to https://paypal.com, select Activity, Statements -> Activity Export, and choose Basic search. This will allow you to search older transaction history.
#28 [00:07] * darkill [darkill@notlogged] has joined #minecrafthelp
#29 [00:12] <cordax> I don't see it in my paypal history, I must've used credit then
#30 [00:13] <CubeTheThird> cordax, in that case, would you be able to be more specific about when you purchased it?
#31 [00:13] <cordax> When I try to import my account to mojang, it says my account has already been migrated, which means it's able to recognize my account
#32 [00:13] <cordax> I wouldn't be able to
#33 [00:14] <cordax> nvm
#34 [00:14] <CubeTheThird> cordax, what I'm looking for is if you purchased it before or after mid-2011 (i.e. after july 2011)
#35 [00:14] <CubeTheThird> oh?
#36 [00:14] <cordax> It seems to do that for everything
#37 [00:14] <CubeTheThird> ah
#38 [00:15] <cordax> I don't remember when I bought it
#39 [00:15] <cordax> would it be possible to see if there was a history of using a certain email?
#40 [00:15] <CubeTheThird> cordax, there is no public information for that
#41 [00:15] <cordax> alright
#42 [00:16] <CubeTheThird> cordax, there are 2 different payment providers Mojang used for when you may have purchased it. I'll give you the info for both
#43 [00:16] <CubeTheThird> ??> cordax account/trans-id/skrill
#44 [00:16] <Absol> cordax: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#45 [00:16] <Absol> cordax: If you need to recover your transaction ID from this service, call or email here: https://www.skrill.com/en/siteinformation/contact-us/
#46 [00:16] <Absol> cordax: Should you choose the email option, select I do not have a Skrill account yet), and choose the category Payments -- Send money. Be sure to include the email used for the purchase.
#47 [00:16] <CubeTheThird> ??> cordax account/trans-id/DIBS
#48 [00:16] <Absol> cordax: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#49 [00:16] <Absol> cordax: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#50 [00:18] <Chromaryu> CubeTheThird: ( is it only myself that see Absol having wrong sentence?)
#51 [00:18] <CubeTheThird> hmm?
#52 [00:18] <cordax> Well thanks for the help anyways. I'm kinda screwed without my transaction key
#53 [00:20] <CubeTheThird> well I'm off to bed
#54 [00:20] <Chromaryu> CubeTheThird: (they will provider
#55 [00:29] * IcePik6699 [IcePik6699@notlogged] has joined #minecrafthelp
#56 [00:29] <IcePik6699> Hello. I'm having issues trying to play minecraft online with my roommate
#57 [00:32] <IcePik6699> I had no issue with connecting LAN about 6 months ago. He bought Minecraft and is unable to connect either by searching or direct connect
#58 [00:38] * Dom [Dom@notlogged] has joined #minecrafthelp
#59 [00:39] <Dom> Hey I need some help running my game.
#60 [00:40] <Dom> What seems to be the issue: In NVIDIA Control Panel, when I select the preferred graphics processor for "javaw.exe" to "High-performance NVIDIA processor", the game crashes on launch and gives me exit code -1073741819. When I set "java.exe" preferred graphics processor to my GPU the game does not crash. It only seems to be javaw.exe.
#61 [00:41] <Dom> Please tell me how run "javaw.exe" with my GPU, my CPU just doesn't cut it, Y'know?
#62 [00:42] <thgilfodrol> that code looks familiar
#63 [00:42] <Dom> how so
#64 [00:42] <thgilfodrol> oh, never mind, I was thinking of -1073740777
#65 [00:43] <thgilfodrol> ??> Dom launcher/crash-log
#66 [00:43] <Absol> Dom: We need to see your crash log, which appears after a crash.
#67 [00:43] <Absol> Dom: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#68 [00:44] <Dom> http://paste.ubuntu.com/23676694/
#69 [00:46] <thgilfodrol> that's the launcher log, could I get your crash log?
#70 [00:47] <Dom> hold on a sec
#71 [00:51] <Dom> http://paste.ubuntu.com/23676717/
#72 [00:52] <thgilfodrol> yeah, that's not the crash log either; guessing it's the jvm crashing then
#73 [00:53] <thgilfodrol> do you know what version of java you have installed?
#74 [00:53] <Dom> not off the top of my head, another sec
#75 [00:54] <Dom> Java 8 Update 112 (64bit) (x64)
#76 [00:56] <thgilfodrol> in your launcher, if you click on Edit Profile, what does it say in the last line, where it says "Executable"?
#77 [00:57] <thgilfodrol> also, is the checkbox ticked?
#78 [00:58] <Dom> C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
#79 [00:58] <Dom> the program I'm having a problem with
#80 [00:59] <thgilfodrol> is the Executable checkbox ticked?
#81 [01:00] <Dom> it's not
#82 [01:01] <Dom> should I?
#83 [01:01] <thgilfodrol> try ticking it and see if anything changes
#84 [01:01] <Dom> still crashed
#85 [01:02] <thgilfodrol> what if you set the path of the executable to the java8 update 112 you have installed?
#86 [01:03] <Dom> I'd have to find the path first, but I could try that
#87 [01:05] <Dom> where do I go from C:\Program Files\Java\jre1.8.0_112
#88 [01:05] <thgilfodrol> go to \bin
#89 [01:05] <thgilfodrol> put that path in the box and put javaw.exe at the end
#90 [01:06] <Dom> ok
#91 [01:09] <thgilfodrol> does it still crash?
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#93 [01:16] <Dom> Sorry my browser crashed
#94 [01:16] <thgilfodrol> all good
#95 [01:17] <Dom> The game started, but when I went into single player and hit f3 its still using mt cpu, should I set the new javaw.exe in NVIDIA Control Panel to my gpu
#96 [01:17] <thgilfodrol> yeah, try that
#97 [01:19] <Dom> still crashed
#98 [01:20] <thgilfodrol> ??> Dom win/dxdiag
#99 [01:20] <Absol> Dom: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#100 [01:21] <thgilfodrol> was the crash a popup saying the java vm has stopped working, or did the game itself crash (without a popup)?
#101 [01:22] * dark [dark@notlogged] has joined #minecrafthelp
#102 [01:24] <Dom> It says it stopped working everytime so far.
#103 [01:24] * livpvp [livpvp@notlogged] has joined #minecrafthelp
#104 [01:25] <thgilfodrol> alright
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#107 [01:25] <Dom> http://paste.ubuntu.com/23676795/
#108 [01:25] <dark> is there a way for me to change email addresses when i can't log in into my old email address that is not available.
#109 [01:25] * livpvp [livpvp@notlogged] has quit. (Client Quit)
#110 [01:25] <thgilfodrol> dark: only way is to contact mojang
#111 [01:25] <thgilfodrol> ??> dark account/send-email
#112 [01:25] <Absol> dark: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#113 [01:25] <Absol> dark: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#114 [01:26] <thgilfodrol> ??> dark account/trans-id
#115 [01:26] <Absol> dark: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#118 [01:30] <Dom> here was my DxDiag http://paste.ubuntu.com/23676795/
#119 [01:31] <mattym> Dom, Can you copy the full report to the paste site
#120 [01:31] <mattym> and get a new link
#121 [01:31] <Dom> sorry, thought I did
#122 [01:32] * Sebass13 [Sebass13@notlogged] has joined #minecrafthelp
#123 [01:32] <Sebass13> hola
#124 [01:32] <Sebass13> Tengo un problema
#125 [01:32] <Sebass13> Al iniciar secion
#126 [01:32] <Sebass13> En minecraft
#127 [01:32] <Sebass13> Alguien que me pueda ayudar?
#128 [01:32] <mattym> Dom, Make sure you copy the endire file, not just what the example on the instructions show.
#129 [01:32] <Dom> I got it
#130 [01:32] <mattym> ??> Sebass13 lang/es
#131 [01:32] <Absol> Sebass13: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#132 [01:32] <Dom> http://paste.ubuntu.com/23676816/
#133 [01:33] <mattym> ??> Dom gpu/nvidia/optimus
#134 [01:33] <Absol> Dom: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#135 [01:33] <mattym> Dom, Follow the instructions from Absol
#136 [01:34] <mattym> Dom, Make sure both minecraft and Java are set to use the nvidia hardware based on the instructions Absol linked
#137 [01:34] <Sebass13> Hello somebody I could help start section in minecraft.net and noe let me in I get a annoying sign all the time
#138 [01:34] <Sebass13> Hello somebody I could help start section in minecraft.net and noe let me in I get a annoying sign all the time
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#141 [01:35] <Dom> Thanks, I'll try it out and tell ya how it goes
#142 [01:35] <mattym> Sebass13, What happens when you try?
#143 [01:36] * cakedere_chan [cakedere_chan@notlogged] has quit. (Ping timeout: 195 seconds)
#144 [01:36] <Sebass13> Says! UPS! An error prevented your request from being processed. Try again please.
#145 [01:37] <Sebass13> I try later and nothing else comes out
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#147 [01:37] <mattym> Sebass13, On the website or game launcher?
#148 [01:38] * ILuvCakes [ILuvCakes@notlogged] has quit. (Quit: Web client closed)
#149 [01:38] <Sebass13> Yes, in the web
#150 [01:38] * sgtlaggy_ [sgtlaggy_@notlogged] has quit. (Read error: Connection reset by peer)
#151 [01:39] <mattym> ??> Sebass13 tools/hjt
#152 [01:39] <Absol> Sebass13: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#153 [01:39] <Absol> Sebass13: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#154 [01:39] * GoodMorningMusic [GoodMorningMusic@notlogged] has joined #minecrafthelp
#155 [01:41] <GoodMorningMusic> hey, is there anyone online?
#156 [01:43] <Sebass13> I do not quite understand what they're trying to tell me
#157 [01:44] * jonathan4i20 [jonathan4i20@notlogged] has joined #minecrafthelp
#158 [01:44] <thgilfodrol> GoodMorningMusic: what is the issue?
#159 [01:44] * jonathan4i20 [jonathan4i20@notlogged] has quit. (Client Quit)
#160 [01:44] <mattym> Sebass13, Follow the instructions Absol wrote
#161 [01:44] <Sebass13> As I can send them a screenshot so they can see my mistake so they tell me what I have to do and I do it at once
#162 [01:47] <mattym> Sebass13, No
#163 [01:47] <mattym> Sebass13, Do the instructions Absol wrote
#164 [01:47] <Sebass13> Okay
#165 [01:47] <Dom> Guys, this is everything I have been saying from the beginning.I have already done these specific steps numerous times, but for some reason when I set these programs to run with my gpu the game crashes.
#166 [01:48] <mattym> Dom, Did you set the specific version of Java that MC is using, to always use the nvidia hardware
#167 [01:49] <Dom> yes, it crashes when it is set to my gpu, but not when it's set to my cpu.
#168 [01:50] <Sebass13> This absol is already Http://paste.ubuntu.com/23676860/
#169 [01:50] <Sebass13> what do I do now?
#170 [01:51] <mattym> Dom, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/111030/en-us
#171 [01:51] <Dom> does anyone even recognize exit code -1073741819 ?
#172 [01:52] <Dom> thanks
#173 [01:52] <mattym> Dom, During the install, when it gives you the option, choose Custom Install, then check the option to do a Clean Install
#174 [01:52] <mattym> ??> Sebass13 info/mcleaks
#175 [01:52] <Absol> Sebass13: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#176 [01:52] <Absol> Sebass13: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#177 [01:52] <mattym> Sebass13, To fix the hosts file you will need the following info from Absol
#178 [01:53] <mattym> ??> Sebass13 win/hosts/edit
#179 [01:53] <Absol> Sebass13: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#180 [01:53] <Absol> Sebass13: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#181 [01:54] <Sebass13> Woo
#182 [01:55] <Sebass13> It complicates me a little
#183 [01:55] <Sebass13> Wait I have to do it first?
#184 [01:56] <mattym> ??> Sebass13 win/hosts/edit
#185 [01:56] <Absol> Sebass13: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#186 [01:56] <Absol> Sebass13: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#187 [01:56] <mattym> Sebass13, Do those instructions form Absol
#188 [01:56] <mattym> Sebass13, When you have the file open let me knwo
#189 [02:01] <Sebass13> Already now that ago?
#190 [02:02] <mattym> Sebass13, Do you have the file open?
#191 [02:02] <Sebass13> Yeah
#192 [02:03] <mattym> Sebass13, Delete any lines that contain the word mojang in them. Then save the file.
#193 [02:03] <Sebass13> Absol now what do I have to do?
#194 [02:04] <Sebass13> Are you sure bro?
#195 [02:05] <GreyVulpine> We wouldn't tell you to do so, if we weren't sure
#196 [02:06] <Sebass13> Okay
#197 [02:06] <Sebass13> For example these? 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com
#198 [02:07] <GreyVulpine> Yes, those
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#200 [02:08] <Sebass13> Thank you very much.
#201 [02:08] <Sebass13> Really thank you very much
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#203 [02:08] <Sebass13> I worked
#204 [02:09] <GreyVulpine> Now, don't use MCleaks, or altdispenser, as it will cause the same issue as before
#205 [02:09] <GreyVulpine> If you haven't purchased minecraft ,we would highly recommend it
#206 [02:10] <Sebass13> okay thank
#207 [02:13] <helps444> poador
#208 [02:14] <helps444> poadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoador
#209 [02:14] <helps444> poadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorp
#210 [02:14] <helps444> poadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoadorpoador
#211 [02:14] <GreyVulpine> !k helps444
#212 [02:14] * GreyBot kicked helps444 from #minecrafthelp (Reason: elps444 :<Kicks:1501>)
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#221 [02:55] <Dom> I did the clean installation, the game still crashed when javaw.exe is set to my gpu.
#222 [02:56] <mattym> Dom, Is your computer plugged in?
#223 [02:56] <Dom> yus
#224 [02:56] <Dom> I'm considering restarting it
#225 [02:57] <mattym> Dom, Have you not?
#226 [02:57] <Dom> lol. brb
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#228 [03:03] * Ky|e-- [Ky|e--@notlogged] has joined #minecrafthelp
#229 [03:03] <Ky|e--> ok sooooo
#230 [03:03] <Ky|e--> I need alil help
#231 [03:03] <mattym> Ky|e--, explain the issue
#232 [03:03] <Ky|e--> I got minecraft windows 10 edition on my new laptop
#233 [03:04] <Ky|e--> and I got a older laptop
#234 [03:04] <Ky|e--> I wanted to buy pc edition for
#235 [03:04] <Ky|e--> will the 2 be able to play with each other?
#236 [03:04] <thgilfodrol> Ky|e--: no, they wouldn't be
#237 [03:05] <Ky|e--> thats dumb as hell
#238 [03:05] <Ky|e--> any way to get the windows 10 edition to work on a older bs of windows?
#239 [03:05] <Ky|e--> bs=vs
#240 [03:05] <thgilfodrol> not that I know of, sorry
#241 [03:06] <Ky|e--> It's all your fault
#242 [03:06] <Ky|e--> wtf did you do that for
#243 [03:06] <Ky|e--> big ole jackass
#244 [03:06] <Ky|e--> ;P
#245 [03:06] <Ky|e--> jp
#246 [03:06] <thgilfodrol> while it is possible to have a server implementation that bridges the two, there's too many missing features between the two versions
#247 [03:06] <Ky|e--> Thanx for the help
#248 [03:06] <thgilfodrol> happy holidays
#249 [03:06] <Ky|e--> well shit
#250 [03:06] <Absol> Ky|e--: Please keep it civil
#251 [03:08] <Ky|e--> that is just so dumb... looks like I gotta feed the monster and buy 2 copies of pc edition tomorrow
#252 [03:08] <Ky|e--> or the kids will not be happy
#253 [03:09] * Ky|e-- slaps the shit outta Absol
#253 [03:09] * Absol kicked Ky|e-- from #minecrafthelp (Reason: y|e-- :Keep it civilized, you are just a human being)
#254 [03:09] <Andrio> So long, eh Bowser
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#279 [05:02] <Frederikwlc> I just logged on to minecraft and all my stuff is gone
#280 [05:03] <Frederikwlc> I played the game yesterday, and had no problems
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#282 [05:07] <EvilDream_> i cant not buy minecraft even if the codes are just
#283 [05:07] <Frederikwlc> What do i do? All my stuff is gone. What do i have to do to get it back
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#290 [05:19] <ege> egepro123
#291 [05:19] <ege> e4rff
#292 [05:19] <ege> egegegegeggegegge
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#297 [05:38] <obaid> um hi do you guys know what the title says for minecraft payment when youu are finding your transaction code/id?
#298 [05:41] <Chromaryu> obaid: Searching for Email from Mojang will work
#299 [05:42] <Andrio> Depends on when you bought it. My most recent one was 'Receipt For Order #[id]'
#300 [05:42] <obaid> how much did minecraft cost before in about 2013 ish?
#301 [05:42] <Andrio> mm
#302 [05:42] <obaid> was it £14.99?
#303 [05:43] <Andrio> About that, yeah.
#304 [05:43] <obaid> ok thanks
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#307 [06:11] <Koolkolb1467> I can't find wheat seeds. Anyone know how to get wheat seeds
#308 [06:12] <Koolkolb1467> I can't find wheat seeds on Minecraft pe
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#311 [06:15] <Georg> Hey?
#312 [06:17] <obaid> break grass
#313 [06:17] <obaid> hi
#314 [06:18] <obaid> if i email mojang with the username will they give me the email of the username? cuz i forgot the email and password GOD HELP ME :(
#315 [06:21] <Georg> I can not login although my password and email are 100% correct.
#316 [06:21] <Georg> same problem like obaid.
#317 [06:22] <obaid> hmmmm try reseting password
#318 [06:22] <Chromaryu> Georg: How many time did you try to login?
#319 [06:23] <Georg> 10-20 :(
#320 [06:23] <Chromaryu> ??> Georg login/throttle
#321 [06:23] <Absol> Georg: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#322 [06:23] <Absol> Georg: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
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#326 [06:28] <Georg> but mojang dont anBut mojang send me no mails :(
#327 [06:29] <Georg> *But mojang send me no mails
#328 [06:30] <Andrio> You wouldn't get an email in that case.
#329 [06:30] <Andrio> You wouldn't get an email in that case.
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#332 [06:32] <obaid> bye guys
#333 [06:33] <obaid> ty for the help
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#335 [06:33] <Andrio> :o
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#337 [06:34] <Georg> So, what i can do now? xD
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#359 [07:27] <YASSER> I NEED PLAY MINECRAFT
#360 [07:27] <gloire> hey i need your help i think my minecraft account was hacked
#361 [07:28] <YASSER> YES PLEASE
#362 [07:34] <YASSER> I CAN.T PIAY MINECRAFT
#363 [07:34] <YASSER> I CAN.T PIAY MINECRAFT
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#367 [07:43] <Andrio> ??> gloire account/hacked
#368 [07:43] <Absol> gloire: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#369 [07:43] <Absol> gloire: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#372 [07:48] <olaffrozen36> Hi. I played on Minecraft Pocket Edition latest 1.0. On 2 A.M. my client crashed and my today progress is lost. PLS HELP ME
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#387 [08:26] <my_redstone_lab> Well my minecraft says i doessnt have pack.mcmeta so i have no sound or skinns D:
#388 [08:28] <Andrio> With a resource pack?
#389 [08:28] * allyson [allyson@notlogged] has joined #minecrafthelp
#390 [08:28] <my_redstone_lab> So how can i get back Pack.mcmeta btw reinstalling minecraft is not the solution
#391 [08:28] * Romarin [Romarin@notlogged] has joined #minecrafthelp
#392 [08:28] <my_redstone_lab> Yes where do i get it
#393 [08:28] <Romarin> Hello
#394 [08:29] <my_redstone_lab> Hi
#395 [08:29] <Romarin> I need help.
#396 [08:29] <my_redstone_lab> With what
#397 [08:29] <Andrio> my_redstone_lab, is it an old texture pack?
#398 [08:29] <my_redstone_lab> No its the Default minecraft stuff
#399 [08:29] <Romarin> My Account Minecraft was hacked he change my e-mail and my password and i can change more.
#400 [08:29] <my_redstone_lab> The pack.mcmeta
#401 [08:30] <Andrio> my_redstone_lab, is it modded?
#402 [08:30] <my_redstone_lab> Hypixel look so f####d up with Steve heads instead of the custom heads
#403 [08:30] <my_redstone_lab> No
#404 [08:30] <my_redstone_lab> Vanilla
#405 [08:30] <Andrio> oh?
#406 [08:30] <my_redstone_lab> D:
#407 [08:30] <Andrio> ??> Romarin account/send-email
#408 [08:30] <Absol> Romarin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#409 [08:30] <Absol> Romarin: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#410 [08:33] <my_redstone_lab> 1 sex
#411 [08:33] <Romarin> But i don't have my Transaction ID
#412 [08:33] <my_redstone_lab> Oeps sec
#413 [08:33] <Andrio> my_redstone_lab, is it only player heads that are affected?
#414 [08:33] <Andrio> mm~
#415 [08:33] <my_redstone_lab> And sounds
#416 [08:33] <Romarin> It's on a realy old E-Mail
#417 [08:33] <Andrio> ??> Romarin account/trans-ID
#418 [08:33] <Absol> Romarin: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#419 [08:34] <my_redstone_lab> Wait im joining with my laptop.
#420 [08:34] <Romarin> Ok, my account i'ts lost?
#421 [08:34] <Romarin> Have a nice day
#422 [08:34] <Andrio> huh?
#423 [08:34] <Andrio> No?
#424 [08:37] * my_redstone_lab_ [my_redstone_lab_@notlogged] has joined #minecrafthelp
#425 [08:37] <my_redstone_lab_> back
#426 [08:37] * hey [hey@notlogged] has joined #minecrafthelp
#427 [08:37] <my_redstone_lab_> so what do i need to do?
#428 [08:37] * my_redstone_lab [my_redstone_lab@notlogged] has quit. (Ping timeout: 195 seconds)
#429 [08:37] <Andrio> Well, I'd like to see the launcher log.
#430 [08:38] <my_redstone_lab_> ?
#431 [08:38] <Andrio> PC version, right?
#432 [08:38] <hey> I cant get in Mojang
#433 [08:38] <my_redstone_lab_> oh you probbably have to wait 30 min to 24 hiurs
#434 [08:38] <my_redstone_lab_> due to login failuers
#435 [08:38] <hey> I have a email and pass but i cant get in i reset my pass 2 times but it still dont work
#436 [08:39] <my_redstone_lab_> yes
#437 [08:39] <hey> only in mojang in minecraft it work
#438 [08:39] <my_redstone_lab_> YOU HAVE FAILED TO LOGIN TO MANY TIMES
#439 [08:39] <Andrio> mm
#440 [08:39] <my_redstone_lab_> oke JUST wait 30 MIN and try again ELSE wait 24 hours
#441 [08:39] <my_redstone_lab_> and no sec less
#442 [08:40] <hey> I will wait 30 Min and try agian to log in ?
#443 [08:40] <hey> right
#444 [08:40] <my_redstone_lab_> yes
#445 [08:40] <my_redstone_lab_> and if that doessnt work wait 24 hours
#446 [08:41] <hey> thanks
#447 [08:41] <my_redstone_lab_> and i recomend u wait 35 minutes just to be sure
#448 [08:41] <hey> but 1 question
#449 [08:41] <my_redstone_lab_> yes?
#450 [08:41] <hey> what if it dont work after 24 hours
#451 [08:42] <my_redstone_lab_> u contact minecraft service i had this exact thing befor but theye have to to well hidden on minecraft.net
#452 [08:42] <my_redstone_lab_> so no worrys
#453 [08:42] <hey> The last time i log in in minecraft is min 1 year ago
#454 [08:42] <my_redstone_lab_> oh
#455 [08:42] <my_redstone_lab_> maby u had the wrong password witht eh fist feuw times
#456 [08:42] <hey> yea i jjust wanted to start and change my pass
#457 [08:43] <my_redstone_lab_> and than it indeed blocs
#458 [08:43] <hey> can i open it ?
#459 [08:43] <my_redstone_lab_> what?
#460 [08:44] <hey> but i can log in in minecraft only in mojang not and in the minecraft app
#461 [08:44] <my_redstone_lab_> oh thats weard
#462 [08:44] <hey> i mean i cant join in in mojang and the minecraft launcher
#463 [08:44] <my_redstone_lab_> oh yeah just lleave minecraft and everything around it COMPLETLY ALONE for 35 minute
#464 [08:44] <my_redstone_lab_> YES THATS WHAT I ALSO INDEED MEAN
#465 [08:45] <hey> But i leav it for year alone
#466 [08:46] <my_redstone_lab_> yes but NOW u failed loggin in
#467 [08:46] <hey> k i will wait 35 min and than try it agian if it dont work tomorow and if it dont work than ?
#468 [08:46] <my_redstone_lab_> tJUST LEAVE IT ALONE FOR FUCKING 35 MINUTES
#469 [08:46] <Absol> my_redstone_lab_: Please keep it civil
#470 [08:46] <my_redstone_lab_> sorry
#471 [08:46] <hey> no i am srry i am a person who ask lots of question
#472 [08:47] <hey> well thanks i will wai 35 min
#473 [08:47] <hey> one question is my englsih good? BECAUSE I AM GERMAN ß
#474 [08:47] <hey> Srry caps
#475 [08:47] <my_redstone_lab_> hey i do to
#476 [08:47] <my_redstone_lab_> no sorry for that
#477 [08:48] <my_redstone_lab_> people also rage at me for asking to may questions xD
#478 [08:48] <my_redstone_lab_> and im dutch bwt
#479 [08:48] <hey> xD
#480 [08:48] <hey> du kanst also deutsch :D
#481 [08:48] <hey> kannst*
#482 [08:48] <my_redstone_lab_> no ik spreek nederlands
#483 [08:48] <hey> oh xD
#484 [08:48] <my_redstone_lab_> not deutch but dutch
#485 [08:49] <my_redstone_lab_> holland
#486 [08:49] <hey> Well but thanks i will wait 35 min
#487 [08:49] <hey> i hope it will work
#488 [08:49] <my_redstone_lab_> yea i had the same it will work for sure
#489 [08:49] <hey> thanks m8
#490 [08:49] <my_redstone_lab_> WHOOHOOOOOOOOO I HAVE MINECRAFT BACK AGAIN!!!!!!!!!!!!!!!!!!1 FULLY WORKING@@@ OKMMMMGGGGG
#491 [08:49] <my_redstone_lab_> WHOOHOHOHOHOHOOH
#492 [08:49] <my_redstone_lab_> IM SO HAPPY
#493 [08:50] <Andrio> :o
#494 [08:50] <hey> see ya have a nice day and good luck with the people here xD
#495 [08:50] <my_redstone_lab_> I HEAR THE MUSIC WHEN I STARTED MINECRRAFT ITS SOUNDS SO GREAT AGAIN AFTER 2 MONTHS
#496 [08:50] <my_redstone_lab_> omg
#497 [08:50] <my_redstone_lab_> :D
#498 [08:50] <hey> well i wait to hear the sound for 1 year xD
#499 [08:50] <my_redstone_lab_> and the clicking noise
#500 [08:51] <my_redstone_lab_> i have tears in my eyes no joke
#501 [08:51] <hey> :D
#502 [08:51] <hey> how is you name in mc :D
#503 [08:51] <my_redstone_lab_> now i hope i didnt lost my worlds cuz some of them contain a ppiicture of me that is 90 by 160 blocks al spesificly placed
#504 [08:52] <hey> see ya i am going
#505 [08:52] <my_redstone_lab_> by
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#507 [08:53] <landon> hey
#508 [08:54] <landon> Completely ignored arguments: [--nativeLauncherVersion, 307] [09:49:48] [Client thread/INFO]: Setting user: LandonionPlays [09:49:49] [Client thread/INFO]: (Session ID is <censored>) [09:50:06] [Client thread/INFO]: LWJGL Version: 2.9.1 # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000069b99195, pid=3644, tid=5164 # # JRE version: Java(TM)
#509 [08:55] <landon> https://paste.ubuntu.com/23678135/
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#512 [09:01] <my_redstone_lab_> and mc start i and close it and now icant start it fuck my life
#513 [09:01] * Absol kicked my_redstone_lab_ from #minecrafthelp (Reason: y_redstone_lab_ :Keep it civilized, you are just a human being)
#514 [09:01] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#515 [09:02] * d3ath2005 [d3ath2005@notlogged] has joined #minecrafthelp
#516 [09:03] <d3ath2005> Hello! What's Invalid Credentials Login Problem?
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#518 [09:03] <my_redstone_lab> im done
#519 [09:03] <my_redstone_lab> oh
#520 [09:03] <my_redstone_lab> hi... :/
#521 [09:04] <my_redstone_lab> pples help
#522 [09:04] <my_redstone_lab> mc doessnt start only laucher does
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#525 [09:04] <stdyrmx> pie_flavor: ?
#526 [09:05] <stdyrmx> can someone help me? i have made a world on a free hosting website called server.pro how do i get the world i made on thta onto my singleplayer?
#527 [09:05] <stdyrmx> i donwloaded it but when i put it in my saves folder it is a different normal world
#528 [09:05] <my_redstone_lab> mc doessnt start only laucher does
#529 [09:06] <my_redstone_lab> help
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#538 [09:18] <zSonLuke> i need help
#539 [09:20] <zSonLuke> when i try to log on site the browser says "Un errore ha impedito di processare la tua richiesta. Riprova."
#540 [09:20] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#545 [09:25] <Dom> My game crashes on start up everytime I try to set "javaw.exe" to run with my gpu in NVIDIA Control Panel, heres a crash log http://pastebin.com/embed/WfLGwUKj
#546 [09:26] <Wenz> Add the official minecraft server
#547 [09:28] <Wenz> Add the official minecraft server
#548 [09:28] <Wenz> Add the official minecraft server
#549 [09:28] <Wenz> Add the official minecraft server
#550 [09:28] <Wenz> Add the official minecraft server
#551 [09:28] * Absol kicked Wenz from #minecrafthelp (Reason: enz :Stop spamming)
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#558 [09:42] <gammaitachi> hi i forgot my email for my account
#559 [09:43] <gammaitachi> can you help me recover my account
#560 [09:48] * Chris is now known as Kirito
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#569 [10:26] <gabe> my game keeps crashing
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#572 [10:37] <urielsalis> hi gabe what is your issue?
#573 [10:42] * Kasper1996x96 [Kasper1996x96@notlogged] has joined #minecrafthelp
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#575 [10:43] <Kasper1996x96> I have trouble logging in to Minecraft, it says that it cannot identify my account, so its impossible for me to log in
#576 [10:43] <Kasper1996x96> My username is Kasper1996x96, Code hullaen2, email Kasperffx@gmail.com
#577 [10:44] * Arkace99 [Arkace99@notlogged] has joined #minecrafthelp
#578 [10:45] <Arkace99> GRAFIC PROBLEM CAN NOT INSTALL MINECRAFT
#579 [10:46] <thgilfodrol> Arkace99: what's the error that comes up when you try?
#580 [10:46] <thgilfodrol> Kasper1996x96: have you tried changing your password?
#581 [10:46] <urielsalis> Arkace99, turn off caps
#582 [10:47] <urielsalis> Kasper1996x96, apart from posting it here, a public chat?
#583 [10:47] <Arkace99> error while trying to render same aspects of the game
#584 [10:48] <thgilfodrol> ??> Arkace99 paste
#585 [10:48] <Absol> Arkace99: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#586 [10:48] * Kasper1996x96 [Kasper1996x96@notlogged] has quit. (Quit: Web client closed)
#587 [10:48] <thgilfodrol> Arkace99: can you paste the full log at the site above?
#588 [10:48] <Arkace99> http://paste.ubuntu.com/23678497/
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#590 [10:49] <urielsalis> Arkace99, There are no drivers for your graphics card for Windows 10. Downgrade to Windows 7, get a new gpu or play in another pc
#591 [10:51] <Arkace99> Thank you very much i will try to install windows 7
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#595 [11:16] <David_> Are you able to allow me to change my name back to what it was?
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#598 [11:18] <David_> anyone there?
#599 [11:19] <David_> can you make it so i can change my username again please?
#600 [11:21] * simon [simon@notlogged] has joined #minecrafthelp
#601 [11:21] <simon> I need to be able to change my username back please
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#606 [11:30] <Renee> My son had tried to get into his Minecraft game but unfortunately it isnt allowing him to. If you click on app the screen turns black then it goes back to the previous screen
#607 [11:31] <Renee> I have Uninstalled the app and reinstalled it but still nothing.
#608 [11:33] <Renee> Any idea what it could be?
#609 [11:40] <thgilfodrol> Renee: what platform are you on?
#610 [11:41] * HackSlayer_ [HackSlayer_@notlogged] has joined #minecrafthelp
#611 [11:43] <Renee> Sorry... im new at all this....what is a platform? Lol
#612 [11:43] <thgilfodrol> Renee: what kind of device is it?
#613 [11:43] <Renee> Note 3
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#615 [11:45] * Meep is now known as meepmeep22
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#617 [11:47] <WidoGames> hello?
#618 [11:47] <thgilfodrol> WidoGames, hi
#619 [11:47] <Renee> Hello
#620 [11:47] <WidoGames> mi minecraft is crashed
#621 [11:47] <thgilfodrol> ??> WidoGames launcher/crash-log
#622 [11:47] <WidoGames> help plis
#623 [11:47] <Absol> WidoGames: We need to see your crash log, which appears after a crash.
#624 [11:48] <Absol> WidoGames: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#625 [11:48] <WidoGames> lack of update Graphics drivers
#626 [11:48] <thgilfodrol> Renee: are there any updates for the device?
#627 [11:49] <thgilfodrol> ??> WidoGames win/dxdiag
#628 [11:49] <Absol> WidoGames: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#629 [11:49] <Renee> How would i know if my sons minecraft has crashed? No updates already up to date
#630 [11:49] <WidoGames> no
#631 [11:49] <WidoGames> thgilfodrol yes
#632 [11:49] <WidoGames> me drivers all update minecraft crashed
#633 [11:50] <thgilfodrol> Renee: to clarify, I mean android updates- perhaps it's a version incompatibility
#634 [11:50] <thgilfodrol> WidoGames: I'll need your dxdiag log to proceed further
#635 [11:50] <Renee> I wouldn't know it worked fine and then it just stopped
#636 [11:50] <WidoGames> yes me copy dxdiag?
#637 [11:50] <thgilfodrol> Renee: when did it stop working?
#638 [11:51] <thgilfodrol> WidoGames: yes, then paste it at http://paste.ubuntu.com and put the link here
#639 [11:51] <Renee> 2 days ago i believe
#640 [11:51] <Renee> That is when he came to me with the problem
#641 [11:51] <WidoGames> yes link : http://paste.ubuntu.com/23678794/
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#644 [11:53] <thgilfodrol> WidoGames: your graphics processor is unsupported by Minecraft on Windows 10
#645 [11:54] <WidoGames> ahhh me windows 7 yes?
#646 [11:54] <thgilfodrol> WidoGames: to be able to play again, you should either buy a new graphics card that meets the requirements, or downgrade back to windows 7
#647 [11:54] <WidoGames> ok gracias :D
#648 [11:54] <thgilfodrol> np, happy holidays
#649 [11:56] <thgilfodrol> Renee: I'm not too sure what could have caused it to stop working; we aren't as well equipped to deal with mobile issues compared to PC minecraft issues
#650 [11:56] <thgilfodrol> Renee: could try uninstalling, restarting the device, and reinstalling though
#651 [11:57] <Renee> Ok well thank you for your time. I will try that.... Have a Merry Christmas
#652 [11:57] <thgilfodrol> Renee: thank you, you too- sorry I couldn't help more
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#656 [12:11] <Hd> I can Run minecraft up to 1.8 but anything newer wont run. It gets stuck downloading commons io 2.4
#657 [12:12] <Hd> Tried everything i know how to do, reinstall java, minecraft, deleted .minecraft, dowloaded the file in questions and replaced it in the game folders, nothing works
#658 [12:14] <Hd> To note, when downloading the commons io 2.4, it came in zip form, and when unzipping it the pc froze and windows search reloaded, not sure what the problem might be...
#659 [12:14] <thgilfodrol> ??> Hd tools/hjt
#660 [12:14] <Absol> Hd: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#661 [12:14] <Absol> Hd: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#662 [12:15] * hippster_lincon [hippster_lincon@notlogged] has joined #minecrafthelp
#663 [12:15] <Hd> Ok
#664 [12:16] <hippster_lincon> it will not let me login to anything, and i've changed my password and it still wont let me login
#665 [12:16] <thgilfodrol> ??> hippster_lincon login/throttle
#666 [12:16] <Absol> hippster_lincon: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#667 [12:16] <Absol> hippster_lincon: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#668 [12:17] <hippster_lincon> i dont have time for that can i just answer my sercurity questions
#669 [12:17] <thgilfodrol> hippster_lincon: unfortunately not, we have no access to account data here
#670 [12:18] * balqes [balqes@notlogged] has quit. (Quit: Web client closed)
#671 [12:18] <hippster_lincon> who does ill contact them, im in college i've played this game for years
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#673 [12:19] <Hd> Https://paste.ubuntu.com/23678907/
#674 [12:20] <Hd> Thats what i got
#675 [12:21] <thgilfodrol> can you try reinstalling the game?
#676 [12:21] <thgilfodrol> ??> Hd win/reinst
#677 [12:21] <Absol> Hd: You may need to reinstall the locally installed files that Minecraft puts into place.
#678 [12:21] <Absol> Hd: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#679 [12:21] <Hd> Ive do e that countless times..
#680 [12:21] <Hd> Done*
#681 [12:22] <thgilfodrol> can I get the launcher log when it gets stuck?
#682 [12:22] <thgilfodrol> ??> Hd launcher/log
#683 [12:22] <Absol> Hd: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#684 [12:22] <Absol> Hd: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#685 [12:23] * nappihei [nappihei@notlogged] has joined #minecrafthelp
#686 [12:23] <Hd> Doing that
#687 [12:25] <nappihei> How do we get our minecraft multiplayer to work? We have tried to open the LAN but the other player can't see my world in the "multiplayer" thing
#688 [12:25] <Hd> Https://paste.ubuntu.com/23678923/
#689 [12:25] <Hd> Thats what shows up in the launcher log
#690 [12:25] <thgilfodrol> nappihei: try directly connecting to the router address and the port it gives you
#691 [12:26] <nappihei> how do I do that?
#692 [12:26] <Hd> The status bar is stuck saying downloading commons-io-2.4.jar
#693 [12:27] <thgilfodrol> hold on
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#695 [12:29] <my_redstone_lab> hi
#696 [12:29] <my_redstone_lab> ???
#697 [12:29] <my_redstone_lab> anyone
#698 [12:29] <nappihei> hi
#699 [12:30] * xMicky24 [xMicky24@notlogged] has joined #minecrafthelp
#700 [12:30] <my_redstone_lab> anyone wanna play one hypixel {my playre name = my_redstone_lab}
#701 [12:30] <Hd> This is what i get after it starts freezing
#702 [12:30] <my_redstone_lab> pls
#703 [12:30] <xMicky24> Hi, how can I write on #minecraft channel?
#704 [12:30] <Hd> Https://paste.ubuntu.com/23678948/
#705 [12:30] <my_redstone_lab> just like u did
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#707 [12:32] * Ash [Ash@notlogged] has joined #minecrafthelp
#708 [12:32] <Ash> Is this real
#709 [12:33] <CubeTheThird> is what real?
#710 [12:33] <Ash> I need help please
#711 [12:33] <CubeTheThird> Ash, with?
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#713 [12:34] <hd_> sorry it was on my ipad and it ran out of batterry
#714 [12:34] <hd_> anything after my last message I didnt see
#715 [12:34] <Ash> Ok sorry I am new to this. I boss get my daughter Minecraft story mode complete edition
#716 [12:35] <Ash> It only let her play to it only let her play to episode 4.
#717 [12:35] <CubeTheThird> Ash, I believe the later episodes are a separate purchase
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#719 [12:36] <Ash> So we have to wait to play rest of game? I paid 25.00 for just 4 episodes
#720 [12:37] <CubeTheThird> Ash, did you get it on steam or somewhere else?
#721 [12:37] <Ash> gamestop
#722 [12:38] <CubeTheThird> Ash, oh. I'm not sure then. I know that at least on steam the first half of it is a separate purchase from the rest. I don't know how it works for the purchase you made
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#724 [12:39] <CubeTheThird> Ash, as we mostly provide support for the PC edition of the game (not story mode) here, I recommend you look for info on the minecraft forums, or ask the people at gamestop
#725 [12:39] <Ash> I called the store and they said I needed to download rest from online. We don't have Xbox live. This site said you can live for free
#726 [12:39] <Ash> Oh man ok thank you
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#730 [12:45] <Bob> when I buy minecraft game, do I get it for windows and iOS?
#731 [12:46] <CubeTheThird> Bob, which edition of the game?
#732 [12:46] <CubeTheThird> Bob, the Pocket Edition is for either iOS or android (separate purchases)
#733 [12:47] <Bob> I'm on the purchase page using windows. It looks like it automatically selected PC: $26.95 (26.95 USD) for Minecraft PC.
#734 [12:47] <CubeTheThird> Bob, that one will get you the PC edition, which works on PC, OSX and Linux. It will also get you a free download code for the Windows 10 beta edition
#735 [12:47] <CubeTheThird> or.. guess it's not in beta anymore
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#737 [12:48] <Bob> if it works on iOS and windows, sounds like the one i want
#738 [12:48] <CubeTheThird> Bob, no. Not iOS. OSX
#739 [12:48] <Bob> iOS as in a MacBook
#740 [12:48] <CubeTheThird> Bob, macbook is OSX
#741 [12:49] <CubeTheThird> Bob, iOS is iPhone and iPad
#742 [12:49] <CubeTheThird> Bob, so the PC edition will be what you want yes
#743 [12:49] <Bob> so does the minecraft game work on OSX and windows?
#744 [12:49] <CubeTheThird> yes
#745 [12:49] <Bob> great. thank you
#746 [12:49] <osuka_> technically, after Sierra, macOS, but yes
#747 [12:50] <osuka_> It runs on any computer that has Java. Linux, too, and other operating systems
#748 [12:50] <CubeTheThird> oh they changed the name finally?
#749 [12:50] <osuka_> They did
#750 [12:50] <osuka_> pretty neat
#751 [12:50] <CubeTheThird> no. It runs on any x86 or amd64 computer that runs java
#752 [12:50] <CubeTheThird> it doesn't run on ARM
#753 [12:51] <osuka_> I mean yes, but is there even any desktop running on an arm processor
#754 [12:51] <CubeTheThird> some chromebooks for example
#755 [12:51] <osuka_> barely a computer
#756 [12:51] <CubeTheThird> and I believe the original surface computers
#757 [12:51] <CubeTheThird> *tablets
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#760 [13:00] <Color> So I haven't played mc in like five months, and around a month ago I tried to log in but failed. I messaged a friend and she said she had the same problem that the email that was sent to retrieve her password hadn't sent. She told me to refresh the page and continue to try, but it never worked. I was like, okay, so I'll wait. I did, but it never worked. I let it go for a while and now a month later, I go onto name mc, typ
#761 [13:00] <Color> seen.
#762 [13:01] <CubeTheThird> Color, so you aren't receiving the reset password email?
#763 [13:01] * Leyla_zicke [Leyla_zicke@notlogged] has joined #minecrafthelp
#764 [13:01] <Color> No.
#765 [13:01] <Color> I'm not recieving it.
#766 [13:02] <CubeTheThird> Color, you'll have to contact Mojang about that then
#767 [13:02] <CubeTheThird> ??> Color mojang/email
#768 [13:02] * my_redstone_lab [my_redstone_lab@notlogged] has quit. (Ping timeout: 195 seconds)
#769 [13:02] <Absol> Color: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#770 [13:02] <Absol> Color: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#789 [13:53] <petitetigre> mojang account wont let e reset my password
#790 [13:55] <mattym> petitetigre, What do you mean?
#791 [13:56] <petitetigre> like when i get to the reset password screen
#792 [13:56] <petitetigre> everything i try to put in will just return a meesage like "too simple" related to word"EXAMPLE" in dictionary
#793 [13:57] * osuka_ [osuka_@notlogged] has quit. (Quit: ...and the computer's sleeping again. Could someone wake it up for me?)
#794 [13:57] <mattym> petitetigre, Then come up with something new, usually best to include at least one number symbol and capitol letter
#795 [13:58] * alonsolurita [alonsolurita@notlogged] has joined #minecrafthelp
#796 [13:58] <petitetigre> even then...
#797 [13:58] <petitetigre> can i not resemble at word at all?
#798 [13:59] <petitetigre> it**
#799 [13:59] <mattym> petitetigre, It may not allow passwords that contain any dictionary word, as that would make breaking them very easy
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#801 [14:00] <petitetigre> even if i use a bunch of numbers, mt phone number, it says too simple
#802 [14:00] <mattym> petitetigre, Like I said, combination of letters, with at least one capitol, numbers, and acceptable symbols
#803 [14:01] <petitetigre> what is acceptable symbols?
#804 [14:01] * alonsolurita [alonsolurita@notlogged] has quit. (Ping timeout: 195 seconds)
#805 [14:01] <mattym> petitetigre, Usually anything you can do by pressing the Shift Key and one of the numbers on your keyboard
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#808 [14:04] <petitetigre> why does it have to be so damn complicated... i will never rember what i just put in off by heart
#809 [14:05] <|Noah> Hello I am trying to access the server play.gotpvp.com and it will not allow me to connect there is a bug that will say loading terrain then it will timeout anyone know how to fix this
#810 [14:05] <|Noah> Hello I am trying to access the server play.gotpvp.com and it will not allow me to connect there is a bug that will say loading terrain then it will timeout anyone know how to fix this
#811 [14:05] * scullman22 [scullman22@notlogged] has joined #minecrafthelp
#812 [14:05] <|Noah> Hello I am trying to access the server play.gotpvp.com and it will not allow me to connect there is a bug that will say loading terrain then it will timeout anyone know how to fix this
#813 [14:06] <scullman22> I also have a really BIG problem
#814 [14:06] <|Noah> Hello I am trying to access the server play.gotpvp.com and it will not allow me to connect there is a bug that will say loading terrain then it will timeout anyone know how to fix this
#815 [14:06] <Lord_Ralex> |Noah, do not repeat yourself
#816 [14:06] <scullman22> Lord_Ralex can you help me?
#817 [14:07] <|Noah> well can you help me
#818 [14:07] <|Noah> i take that as a no
#819 [14:08] <|Noah> this is the wurst place on the internet i swear cant help fuck all a place for pedophiles i bet you fucking cunts
#820 [14:08] <Absol> |Noah: Please keep it civil
#821 [14:08] * Lord_Ralex kicked |Noah from #minecrafthelp (Reason: Noah :Here is the door)
#822 [14:09] <petitetigre> so why do mojang passwords now have to be so complicated?
#823 [14:09] <scullman22> I have the biggest prob
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#828 [14:25] <medeiro40> http://paste.ubuntu.com/23679391/
#829 [14:25] <mattym> medeiro40, One moment
#830 [14:26] <mattym> medeiro40, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22165
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#834 [14:46] <landon> i need help please
#835 [14:47] <urielsalis> landon, with?
#836 [14:47] * luca1410 [luca1410@notlogged] has joined #minecrafthelp
#837 [14:47] <landon> my minecraft wont work
#838 [14:47] <luca1410> my problem is my passwort is not found
#839 [14:48] <luca1410> why?
#840 [14:48] <urielsalis> landon, what happens when you try?
#841 [14:48] <urielsalis> luca1410, have you tried resetting it?
#842 [14:49] <luca1410> yes but no login
#843 [14:49] <landon> there is a screen that says the game has crashed...
#844 [14:50] <urielsalis> ??> luca1410 login/throttle
#845 [14:50] <Absol> luca1410: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#846 [14:50] <Absol> luca1410: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#847 [14:50] <urielsalis> ??> landon launcher/crash-log
#848 [14:50] <Absol> landon: We need to see your crash log, which appears after a crash.
#849 [14:50] <Absol> landon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#850 [14:51] <landon> k i did it
#851 [14:52] * Sweatychild [Sweatychild@notlogged] has joined #minecrafthelp
#852 [14:52] <landon> did ut work?
#853 [14:52] <landon> it
#854 [14:52] <urielsalis> landon, you need to give me the link
#855 [14:53] <Sweatychild> I need help, I'm having issues with my client. I open minecraft, then randomly like every 7 minutes or so, my mc crashes, with the "incremental cms deprecated" glitch.
#856 [14:53] <Sweatychild> I don't know how to fix it.
#857 [14:54] <Sweatychild> I've tried reinstalling the latest java and it still doesn't help.
#858 [14:54] <landon> http://paste.ubuntu.com/23679502/
#859 [14:54] <urielsalis> Sweatychild, the last message is normal
#860 [14:54] <urielsalis> ??> Sweatychild launcher/crash-log
#861 [14:54] <Absol> Sweatychild: We need to see your crash log, which appears after a crash.
#862 [14:54] <Absol> Sweatychild: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#863 [14:54] <urielsalis> ??> landon win/dxdiag
#864 [14:54] <Absol> landon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#865 [14:54] <Sweatychild> Okay absol let me go crash real quick.
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#868 [14:59] <JonahPlays_06> I get an error message when trying to launch the Minecraft program.
#869 [14:59] <mattym> JonahPlays_06, What does it say?
#870 [15:00] <JonahPlays_06> Minecraft launcher: Unabele to start the Minecraft runtime environment. This is most likely caused by a corruption.
#871 [15:00] <JonahPlays_06> please try to reinstall minecraft
#872 [15:00] <mattym> ??> JonahPlays_06 tools/hjt
#873 [15:00] <Absol> JonahPlays_06: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#874 [15:00] <Absol> JonahPlays_06: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#875 [15:00] <JonahPlays_06> which I have done 10 times now
#876 [15:03] <JonahPlays_06> http://paste.ubuntu.com/23679536/
#877 [15:03] <urielsalis> ?? JonahPlays_06 av/mcafee/uninstall
#878 [15:03] <urielsalis> ?? JonahPlays_06 av/mcafee/uninst
#879 [15:03] <mattym> ??> JonahPlays_06 av/mcafee/uninstall
#880 [15:03] <Absol> JonahPlays_06: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#881 [15:03] <urielsalis> ??> JonahPlays_06 av/mcafee/uninstall
#882 [15:04] <mattym> JonahPlays_06, MCafee is known to cause issues with the game, run the tool Absol linked you, after the restart, try reinstalling it one more time
#883 [15:06] <JonahPlays_06> but is not mcafee the virus protection software?
#884 [15:06] <mattym> JonahPlays_06, Yes, but its also causing your issue
#885 [15:06] <JonahPlays_06> and it is safe to uninstall?
#886 [15:07] <mattym> JonahPlays_06, Do you want to play minecraft?
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#893 [15:26] <fricco> fricco I don't know why Minecraft crashes. Dxdiag: https://paste.ubuntu.com/23679592/
#894 [15:26] * meiihatter [meiihatter@notlogged] has joined #minecrafthelp
#895 [15:27] <mattym> fricco, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#896 [15:27] <mattym> fricco, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#898 [15:27] <fricco> Ok thanks
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#900 [15:34] <Turtle_> I am trying to reset my security questions but the page doesn't load. What do I do?
#901 [15:37] <Turtle_> It just says "Application error"
#902 [15:37] * revisor [revisor@notlogged] has joined #minecrafthelp
#903 [15:37] <mattym> Turtle_, Try accessing the link with a different web browser
#904 [15:37] <Turtle_> Ok
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#906 [15:40] * zReloudGF [zReloudGF@notlogged] has joined #minecrafthelp
#907 [15:40] <zReloudGF> hello
#908 [15:40] <Crocgaming> I can't login to my mojan account
#909 [15:41] <zReloudGF> I cant too login my Account. My Email have a bann and then cant i log in my ACC
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#916 [15:50] <Furious> How do I play the pocket edition mine craft in a mac?
#917 [15:51] <Furious> I have it in a different device
#918 [15:51] <Furious> so can I connect it to the mac
#919 [15:51] * meiihatter [meiihatter@notlogged] has quit. (Client Quit)
#920 [15:51] <mattym> Furious, What do you mean?
#921 [15:51] <GreyVulpine> You can't, unless you do it in an emulator.
#922 [15:51] <Furious> what's a emulator?
#923 [15:52] <Furious> I don't quite know what to do
#924 [15:52] <GreyVulpine> Think of it as installing an operating system on top of your mac, so that you can play minecraft on it
#925 [15:53] <Furious> how do I operate
#926 [15:53] <Furious> the system
#927 [15:53] <Lord_Ralex> If you are asking that, it is too advanced for you
#928 [15:54] <Furious> so what can I do
#929 [15:54] <Furious> I have never done this before
#930 [15:54] <Lord_Ralex> How about "you can't"
#931 [15:54] <Lord_Ralex> PE is for mobile devices
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#933 [15:55] <Furious> ok
#934 [15:59] <revisor> does anyone of you have experiance with running a minecraft server via ipv6?
#935 [16:00] <revisor> i managed to set up the server, configured the port forwarding for tcp and udp 25565
#936 [16:00] <revisor> i checked this with a port scanner -> it works
#937 [16:00] <revisor> but i still cannot connect to the server with the regular minecraft client
#938 [16:00] * Aedan [Aedan@notlogged] has joined #minecrafthelp
#939 [16:00] <mattym> revisor, Is the server on your home network?>
#940 [16:01] <Aedan> I need help, my minecraft account was hacked and i am unable to change the password!
#941 [16:01] <mattym> Aedan, Do you receive the password reset email?
#942 [16:01] <Aedan> Yes
#943 [16:02] <mattym> Aedan, So you are able to change the password?
#944 [16:02] <revisor> yes it is, connected to my home router
#945 [16:02] <revisor> right now i am at another place (my parents place), so im not in the same network
#946 [16:02] <revisor> but even from my own network i was not able to connect
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#948 [16:02] <Aedan> I am, but when i try to log in with the new password, it says "Incorrect password"
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#950 [16:03] <mattym> revisor, Then the server wasnt properly setup if you couldnt even connect while on the same network
#951 [16:03] <mattym> ??> Aedan login/throtle
#952 [16:03] <mattym> ??> Aedan login/throttle
#953 [16:03] <Absol> Aedan: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#954 [16:03] <Absol> Aedan: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Then reset your password using https://account.mojang.com/password -- then try again.
#955 [16:03] <revisor> yes, probably. Do you have any tips what could have gone wrong?
#956 [16:04] <revisor> i can provide more information if needed
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#958 [16:04] <mattym> revisor, We really cant troubleshoot anything if you dont have physical access to the server.
#959 [16:04] <Aedan> I only did 2 resets and login attempts
#960 [16:04] <revisor> well, i have ssh access
#961 [16:04] <revisor> shouldnt that be enough?
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#963 [16:05] <mattym> Aedan, If you get the reset password email, but cant login after, you are locked out.
#964 [16:05] <mattym> revisor, Do you know what steps you took so far?
#965 [16:05] <Aedan> Oh...
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#967 [16:06] <revisor> yes
#968 [16:06] <Aedan> so i need to wait and there is no way to bypass it?
#969 [16:06] <mattym> Aedan, Nope
#970 [16:06] <revisor> i pretty much did this:
#971 [16:06] <revisor> https://www.digitalocean.com/community/tutorials/how-to-set-up-a-minecraft-server-on-linux
#972 [16:06] <Aedan> Oh, and is there a way to logout all logged in seesions under my username?
#973 [16:07] <mattym> revisor, Did you follow those instructions to the letter?
#974 [16:07] <mattym> revisor, Because they are outdate
#975 [16:07] <revisor> not exactly to the letter
#976 [16:07] <revisor> i took another version
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#978 [16:07] <revisor> 1.11.2
#979 [16:07] <Landon> help?
#980 [16:07] <Aedan> mattym, is there a way to logout all logged in seesions under my username?
#981 [16:08] <Landon> i need help
#982 [16:08] <mattym> revisor, My main concern is that if you havent set the forwarding on the proper machine, you wont be able to do that remotely
#983 [16:08] <mattym> Aedan, No, you just need to wait like it says.
#984 [16:08] <Aedan> Ok. Thanks!
#985 [16:09] <mattym> revisor, Did you make any changes to your server.properties?
#986 [16:09] <revisor> probably, but since i can reach the server with a port scanner for this port, doesnt that mean the forwarding works correctly?
#987 [16:09] <revisor> yes, i did one change
#988 [16:10] <revisor> after it didnt work, i hardcoded the ip(v6) address to the corresponding field
#989 [16:10] <revisor> in server.properties
#990 [16:10] <Landon> i need help i cant log into my accout
#991 [16:10] <Landon> account*
#992 [16:10] <mattym> revisor, Remove that, the IP field in that file needs to remain empty
#993 [16:10] <revisor> alright, i will try that again
#994 [16:10] <mattym> revisor, And if you are going to try to connect, you may need to use the ipv4 addy
#995 [16:11] <revisor> i do not have a ipv4 address for my server
#996 [16:11] <revisor> i sitting behind a dualstack-lite NAT node
#997 [16:11] <revisor> which is kinda bad, but i cant change it
#998 [16:11] <revisor> for that i would have to change my ISP
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#1000 [16:12] <revisor> without the ip field in the server.properties i get a different response: connection refused
#1001 [16:13] <mattym> revisor, Yeah i forget if it works or not
#1002 [16:13] <mattym> revisor, What is the IP
#1003 [16:13] <revisor> and now my port scanner doesnt find it anymore
#1004 [16:13] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1005 [16:13] <revisor> i will write it do you in private channel
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#1008 [16:14] <mattym> revisor, You can just /notice mattym **** it to me
#1009 [16:14] <revisor> ye, should have done that, sorry
#1010 [16:14] <revisor> im noob with irc
#1011 [16:14] <mattym> revisor, Are you sure you actually have the server software running atm?
#1012 [16:14] <revisor> yes
#1013 [16:15] <mattym> revisor, Did you ever finish the eula agreement, and did it ever sucesfully create a world
#1014 [16:15] <revisor> yes
#1015 [16:15] <revisor> [23:11:02] [Server thread/INFO]: Starting minecraft server version 1.11.2 [23:11:02] [Server thread/INFO]: Loading properties [23:11:02] [Server thread/INFO]: Default game type: SURVIVAL [23:11:02] [Server thread/INFO]: Generating keypair [23:11:02] [Server thread/INFO]: Starting Minecraft server on *:25565 [23:11:02] [Server thread/INFO]: Using epoll channel type [23:11:04] [Server thread/INFO]: Preparing level "world" [23:11:04] [Ser
#1016 [16:15] <revisor> oh, what a mess, sorry i didnt know it will delete newlines
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#1018 [16:16] <mattym> ??> revisor paste
#1019 [16:16] <GreyVulpine> Yeah, don't paste logs here.
#1020 [16:16] <Absol> revisor: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1021 [16:16] <GreyVulpine> Use a paste site like ^
#1022 [16:17] <revisor> alright
#1023 [16:17] <revisor> http://paste.ubuntu.com/23679775/
#1024 [16:18] <GreyVulpine> So then, what type of ip address are you using, and from what physical computer?
#1025 [16:18] <GreyVulpine> Is this server running on one physical machine, and you're trying to connect to it from another?
#1026 [16:18] <GreyVulpine> Give us an idea of your network setup right now.
#1027 [16:19] <GreyVulpine> I'm not asking for the actual ip address, just your network topology
#1028 [16:19] <revisor> Ok, i have my home network, where the server is located (ubuntu server built without xserver stuff)
#1029 [16:19] <revisor> i am in a different network now
#1030 [16:19] <revisor> different ISP
#1031 [16:19] <revisor> i have ssh access to my server
#1032 [16:20] <revisor> and i am running the minecraft server throught that
#1033 [16:20] <GreyVulpine> How is the home network doling out ip addresses?
#1034 [16:20] <revisor> ip address of my server is static
#1035 [16:20] <revisor> ipv6
#1036 [16:20] <GreyVulpine> From the ISP? Through a router?
#1037 [16:20] <revisor> i do not get your question, sorry
#1038 [16:21] <revisor> in ipv6 every device has its own address, globally
#1039 [16:21] <GreyVulpine> From where is it getting that ipv6 address?
#1040 [16:21] <revisor> I used DHCP with the router and this was the address assigned to my server
#1041 [16:22] <revisor> calculated from from the basic routers ipv6 address and the mac-address of my network-card in the server
#1042 [16:22] <GreyVulpine> This router, yours, or was it issued from your ISP?
#1043 [16:22] <revisor> i then changed from dhcp to static
#1044 [16:22] <revisor> and hardcoded exactly this address
#1045 [16:22] <revisor> issued from the isp
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#1047 [16:23] <revisor> sorry, router is not the right word
#1048 [16:23] <revisor> i meant modem
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#1050 [16:24] <GreyVulpine> Alright. Modem, or combination modem/router?
#1051 [16:25] <revisor> im not so good with the terms, but i try to describe it
#1052 [16:25] <GreyVulpine> You've got one line coming in from the wall, attached to this, how many outputs does it have?
#1053 [16:25] <revisor> yes, one line coming from the wall
#1054 [16:25] <revisor> and it has 4 ethernet output slots
#1055 [16:25] <GreyVulpine> Combination modem/router then.
#1056 [16:25] <revisor> one of them is connected to my wifi router
#1057 [16:26] <revisor> and another of them is used to connect my server
#1058 [16:26] <revisor> directly via lan
#1059 [16:26] <revisor> i mean ethernet cable
#1060 [16:26] <GreyVulpine> Yeah, I understand now.
#1061 [16:26] <GreyVulpine> Got a brand/manufacturer/model number of this device? Will need to look it up
#1062 [16:27] <revisor> Kabel Deutschland is the manufacturer
#1063 [16:28] <revisor> but, if you dont mind the question, why are you asking that? I mean i can access via http and via ssh and ftp
#1064 [16:28] <revisor> so i guess it is connected in the right way
#1065 [16:28] <revisor> i guess the problem is something with minecraft
#1066 [16:28] <revisor> but maybe im wrong
#1067 [16:29] <GreyVulpine> Combination modem/routers are finicky. They have a tendancy to have additional options in the device pertaining to network connectivity and security, including firewall options, port forwarding options, and other such things.
#1068 [16:29] <GreyVulpine> Your minecraft console output shows the server running happily and listening for connections.
#1069 [16:29] <GreyVulpine> There's nothing wrong with it.
#1070 [16:29] <revisor> yes
#1071 [16:30] <revisor> hm
#1072 [16:30] <revisor> but i found out the following
#1073 [16:30] <revisor> when i put the ip into the corresponding field in server.properties, a port scanner will find the port open and see a minecraft process listening to it
#1074 [16:30] <GreyVulpine> Server-ip= doesn't do what you think it does.
#1075 [16:30] <revisor> if i dont put the ip address there, the port is closed
#1076 [16:31] <revisor> so it affects the behavior
#1077 [16:31] <GreyVulpine> By putting in an address there, you're essentially telling the server, "Only accept connections coming in from this address"
#1078 [16:31] <revisor> oh
#1079 [16:31] <revisor> ok
#1080 [16:32] <revisor> are there any other ports needed that 25565?
#1081 [16:32] <GreyVulpine> Nope.
#1082 [16:33] <revisor> btw, hosting a teamspeak server works
#1083 [16:35] <GreyVulpine> Did you need to configure the modem for that?
#1084 [16:37] <revisor> i used mac-forwarding for the ports needed by teamspeak and minecraft
#1085 [16:37] <revisor> and ssh and ftp and http
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#1091 [16:41] <revisor> are there any things in server.properties that i have to change?
#1092 [16:41] <revisor> is there a local mode and a global mode for addressing or anything like that?
#1093 [16:41] <HawkeBHA> I seem to be having a problem logging into the game itself. It keeps saying wrong credentials. I reset the password twice and its still saying its wrong. I have used my email and profile name and no dice
#1094 [16:42] <revisor> you probably got locked out after 3 wrong attempts
#1095 [16:42] <revisor> wait 3 hours, then try again
#1096 [16:43] <HawkeBHA> ok, preciate it
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#1102 [16:47] <RamiiKcz> i have problem with opening minecraft : https://paste.ubuntu.com/23679840/
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#1106 [16:51] <RamiiKcz> can you help me?
#1107 [16:52] <revisor> no idea, sorry :/
#1108 [16:53] <GreyVulpine> RamiiKcz - Download and install: https://downloadcenter.intel.com/download/26404/Intel-Graphics-Driver-15-45-?product=88351
#1109 [16:53] <GreyVulpine> Use the first download on the left. Reboot when you're done installing, then try minecraft
#1110 [16:54] <GreyVulpine> revisor - Could you perhaps give us some screenshots of the modem's port forwarding page? I'm not having much luck looking up the manual here
#1111 [16:54] <RamiiKcz> i try it
#1112 [16:55] * GreyVulpine also needs to run off for an hour or so.
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#1115 [17:08] * chris is now known as Guest35116
#1116 [17:09] <Guest35116> How do I unblock minecraft from my PC? Everytime I try to login/use the launcher it says failed to connect to the servers/please check if minecraft is blocked
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#1123 [17:54] <Entity301> hi
#1124 [17:55] <Entity301> I need help
#1125 [17:55] <Entity301> pls
#1126 [17:55] <Entity301> ewiqufryuegtfuewifdewfewfwehg ewufewyg fegeug yuew gfwfr geyw fgwye gf ;-;
#1127 [17:55] <Entity301> :(
#1128 [17:55] <Entity301> thanks >:(
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#1130 [18:01] * Entity301 [Entity301@notlogged] has joined #minecrafthelp
#1131 [18:01] <Entity301> Hi?
#1132 [18:02] <Entity301> anybody here?
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#1136 [18:05] <king> Hello, my minecraft login creditials are correct, however it doesnt recognize my email address
#1137 [18:07] * TheBest2468 [TheBest2468@notlogged] has joined #minecrafthelp
#1138 [18:08] <king> I know I have the correct email because i had a password reset email sent and it went through, the password for my account is correct as well but i get an error "unknown email address or password"
#1139 [18:09] <TheBest2468> When i open minecraft and try to enter a server, it fails to connect and says java.lang.NullpointExceptions:group. so how can i fix that?
#1140 [18:17] * EpiC_TrAnCE [EpiC_TrAnCE@notlogged] has joined #minecrafthelp
#1141 [18:17] <EpiC_TrAnCE> Hey, can anyone help me out?
#1142 [18:17] <TheBest2468> about what?
#1143 [18:17] <EpiC_TrAnCE> Well, i've just recently decided that I want to play minecraft again, after not playing for quite a long time
#1144 [18:18] <EpiC_TrAnCE> I paid for the game when it was still in its beta stage, and I always used my account name to log in, rather than my email adress
#1145 [18:18] <TheBest2468> yes?
#1146 [18:18] <EpiC_TrAnCE> Well, using my account name and the 3-4 usual passwords i use does not work
#1147 [18:18] <EpiC_TrAnCE> So I've tried using my two email adresses,a nd they dont work either
#1148 [18:19] <EpiC_TrAnCE> I have no idea whether or not I actually have my email linked up to my account, i can only assume I do
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#1150 [18:19] <EpiC_TrAnCE> When i try to recover a lost password, I did it for both emails, but I am not recieving any emails about it
#1151 [18:19] <TheBest2468> well
#1152 [18:20] <EpiC_TrAnCE> So the only information I have at all, is the original account name
#1153 [18:21] <TheBest2468> you need to make sure that when you reset your password its at the correct launcher and email
#1154 [18:21] <EpiC_TrAnCE> Just being able to find out which email (if any) this account (Epic_Trance) is linked to, that will be a good start
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#1158 [18:24] <TheBest2468> well do you have any download for example 'Dump.jar' to find your login?
#1159 [18:27] <EpiC_TrAnCE> nope
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#1161 [18:27] <EpiC_TrAnCE> its been years, and ive had several windows reinstalls since then
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#1163 [18:28] <mattym> EpiC_TrAnCE, Whats your ingame name?
#1164 [18:28] <mattym> ??> TheBest2468 tools/hjt
#1165 [18:28] <Absol> TheBest2468: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1166 [18:28] <Absol> TheBest2468: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1167 [18:28] <EpiC_TrAnCE> epic_trance
#1168 [18:29] <mattym> EpiC_TrAnCE, from the information I can find, it would seem your account is unmigrated. You should create an account on mojang.com and try migrating your old account into it.
#1169 [18:29] <EpiC_TrAnCE> I can't migrate my minecraft account to a mojang account, like the webpage says is my only option
#1170 [18:30] <EpiC_TrAnCE> I need my email to do that
#1171 [18:30] <EpiC_TrAnCE> I've tried both of my emails, none of them are working
#1172 [18:30] <mattym> EpiC_TrAnCE, Did you check through all the emails you may have used when you purchased it initially.
#1173 [18:30] <EpiC_TrAnCE> Yep
#1174 [18:31] <mattym> ??> EpiC_TrAnCE account/send-email
#1175 [18:31] <Absol> EpiC_TrAnCE: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1176 [18:31] <Absol> EpiC_TrAnCE: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1177 [18:31] <mattym> EpiC_TrAnCE, You will have to try and complete the instructions Absol wrote.
#1178 [18:31] <EpiC_TrAnCE> That will not yield any useful information for you
#1179 [18:32] <EpiC_TrAnCE> Believe me, I have nothing left of my old minecraft files, logs, transactions
#1180 [18:32] <EpiC_TrAnCE> only an old minecraft account name
#1181 [18:32] <mattym> EpiC_TrAnCE, Then you wont be able to recover it.
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#1189 [18:57] <TheBest2468> epic trance?Z
#1190 [18:57] <TheBest2468> epic trance??
#1191 [18:58] <TheBest2468> sorry for the delay
#1192 [18:58] <pie_flavor> TheBest2468: he's already been helped
#1193 [18:59] <TheBest2468> so how did he go??
#1194 [18:59] <pie_flavor> hmm?
#1195 [18:59] <TheBest2468> epic trance
#1196 [18:59] <pie_flavor> no, what do you mean "how did he go"
#1197 [19:00] <pie_flavor> he went by clicking the x button in his browser
#1198 [19:00] <mattym> TheBest2468, Did you get the instructions Absol wrote you earlier
#1199 [19:00] <TheBest2468> the guy epic trance that u said that he already has been helped
#1200 [19:00] <mattym> ??> TheBest2468 tools/hjt
#1201 [19:00] <Absol> TheBest2468: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1202 [19:00] <Absol> TheBest2468: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1204 [19:01] <TheBest2468> welll i have a report too
#1205 [19:02] <pie_flavor> then follow the instructions on how to give it to us
#1206 [19:03] <TheBest2468> whenever i open a minecraft serv it always says "failed to connect to server: java.lang.NullpointExceptions: group.
#1207 [19:03] <pie_flavor> yes
#1208 [19:03] <pie_flavor> please follow those instructions you were given
#1209 [19:03] <TheBest2468> k
#1210 [19:06] <TheBest2468> well is there any download for mac os x?
#1211 [19:06] <pie_flavor> TheBest2468: Are you on Mac OSX?
#1212 [19:06] <mattym> TheBest2468, Do you have an antivirus program installed on your Mac?
#1213 [19:07] <TheBest2468> because i dont have windows and i cant open the file even with winebottler
#1214 [19:07] <TheBest2468> no
#1215 [19:08] <TheBest2468> what site should i go on?
#1216 [19:08] <mattym> ??> TheBest2468 launcher/open
#1217 [19:08] <Absol> TheBest2468: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1218 [19:09] <mattym> First do those instructions ^
#1219 [19:09] <mattym> ??> TheBest2468 launcher/log
#1220 [19:09] <Absol> TheBest2468: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1221 [19:09] <Absol> TheBest2468: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1222 [19:09] <mattym> Then get that ^ log, after you start the game, then try to join a server, and get the following
#1223 [19:09] <mattym> ??> TheBest2468 launcher/game-output
#1224 [19:09] <Absol> TheBest2468: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1225 [19:09] <Absol> TheBest2468: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1227 [19:12] <TheBest2468> the problem is, i have a keinett launcher instead
#1228 [19:12] <pie_flavor> ah
#1229 [19:12] <pie_flavor> then that's the problem
#1230 [19:12] <pie_flavor> ??> TheBest2468 mods
#1231 [19:12] <Absol> TheBest2468: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1232 [19:12] <Absol> TheBest2468: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1233 [19:13] <TheBest2468> well i can give you the development console info
#1234 [19:13] <pie_flavor> but we do not support the launcher
#1235 [19:13] <pie_flavor> for any reaosn
#1236 [19:13] <TheBest2468> ok then i can use the launcher that i downloaded from minecraft.net
#1237 [19:14] <TheBest2468> but its the demo launcher
#1238 [19:14] <pie_flavor> that is the recommended solution, yes.
#1239 [19:14] <pie_flavor> the demo launcher?
#1240 [19:14] <pie_flavor> it's the official launcher
#1241 [19:14] <pie_flavor> the one everyone's supposed to use
#1242 [19:14] <TheBest2468> i didnt pay full price
#1243 [19:14] <pie_flavor> let me get this straight
#1244 [19:14] <pie_flavor> you didn't buy minecraft
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#1246 [19:14] <pie_flavor> and you want support with your pirated copy of minecraft
#1247 [19:15] <pie_flavor> that's simultaneously sad and funny
#1248 [19:15] <TheBest2468> its because i picked the link for mac on minecraft.net
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#1250 [19:15] <pie_flavor> that has nothing to do with anything
#1251 [19:15] <TheBest2468> so it gave me a free one
#1252 [19:15] <pie_flavor> no
#1253 [19:15] <GreyVulpine> Er, what?
#1254 [19:15] <pie_flavor> GreyVulpine: i'm lost too
#1255 [19:15] <TheBest2468> then it came out not the propper minecraft
#1256 [19:15] <GreyVulpine> Have you, or have you not, paid for minecraft?
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#1258 [19:16] <TheBest2468> i have not paid
#1259 [19:16] <pie_flavor> TheBest2468: It is absolutely possible to create a Mojang account without paying for Minecraft, if that's what you're asking.
#1260 [19:16] <GreyVulpine> Then please come back when you have paid for minecraft.
#1261 [19:16] <pie_flavor> However, that doesn't actually purchase the game.
#1262 [19:16] <pie_flavor> Playing on this unofficial launcher without buying the game is straight-up illegal.
#1263 [19:16] <TheBest2468> i can delete it
#1264 [19:16] <pie_flavor> Do.
#1265 [19:16] <pie_flavor> Then BUY THE GAME.
#1266 [19:17] <pie_flavor> I myself pirate games from time to time, but never have I done something so ridiculous as to request tech support with it.
#1267 [19:17] <TheBest2468> since i got the keinett launcher can i use that one??
#1268 [19:17] <GreyVulpine> We do not support unofficial launchers here. You can download the official launcher after purchasing the game
#1269 [19:17] <TheBest2468> ok
#1270 [19:17] * SunkistGirl_ [SunkistGirl_@notlogged] has joined #minecrafthelp
#1271 [19:17] <pie_flavor> Do what you will, but we won't help you with anything other than an official launcher with an official copy of the game.
#1272 [19:18] <TheBest2468> i will purchase the game
#1273 [19:18] <pie_flavor> I'm not saying it's bad, and I'm not saying there's not a solution, but this isn't the place to find it.
#1274 [19:18] <SunkistGirl_> i don't remember password and email but i know my user name
#1275 [19:18] <pie_flavor> SunkistGirl_: Do you have any other information at all?
#1276 [19:19] <SunkistGirl_> i mean i remember emails i have
#1277 [19:19] <SunkistGirl_> don't know what email i used
#1278 [19:19] <pie_flavor> SunkistGirl_: Awesome, that's enough. Try the password reset page with all your emails; the one that receives an email is the right one
#1279 [19:19] * SUNKISTGIRL [SUNKISTGIRL@notlogged] has quit. (Ping timeout: 195 seconds)
#1280 [19:20] <SunkistGirl_> i have 3 accounts i used two emails and i verified them
#1281 [19:20] <SunkistGirl_> i have 2 more email left but i can't access them at all
#1282 [19:20] <TheBest2468> done
#1283 [19:20] <pie_flavor> SunkistGirl_: Well, that's not good.
#1284 [19:21] <pie_flavor> TheBest2468: Now you can download the official launcher and play the game with it.
#1285 [19:21] <SunkistGirl_> i remember the old previous password
#1286 [19:21] <TheBest2468> ok thanks!!
#1287 [19:21] <pie_flavor> SunkistGirl_: You might be able to get Mojang Support help with that
#1288 [19:21] <pie_flavor> SunkistGirl_: Try it at http://is.gd/email_mojang
#1289 [19:21] <pie_flavor> SunkistGirl_: I don't have high hopes, but something is better than nothing
#1290 [19:22] <SunkistGirl_> awesome thanks :)
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#1294 [19:27] <dobby_> Minecraft won't let me place blocks and inhale tried everything
#1295 [19:27] <pie_flavor> dobby_: 'Everything' is meaningless; what, specifically, have you tried?
#1296 [19:28] <dobby_> I have tried re launching my game and I have even switched my game over to another computer and it is still not working
#1297 [19:29] <dobby_> I have also tried different types of settings and that didn't work either
#1298 [19:29] <pie_flavor> dobby_: By 'won't let you place blocks', do you mean that right-clicking does nothing, or that you can see the block and then it disappears?
#1299 [19:29] <dobby_> when I right click and left click its just breaking the blocks not placing them
#1300 [19:30] <pie_flavor> dobby_: And are you on a Mac?
#1301 [19:30] <dobby_> yes
#1302 [19:30] <pie_flavor> dobby_: Most Macs don't have a right-click function. Go into Options, Controls, and set Place block to some other key.
#1303 [19:31] <dobby_> I already tried that and it just to work on my Mac then it just stopped
#1304 [19:31] <pie_flavor> Hmm?
#1305 [19:32] <dobby_> the ability to place blocks always used to work on my Mac but now it just has stopped
#1306 [19:32] <pie_flavor> dobby_: Try what I just said.
#1307 [19:32] <dobby_> Ive already tried that
#1308 [19:32] <dobby_> but I will try again
#1309 [19:32] <dobby_> brb
#1310 [19:33] <pie_flavor> dobby_: All you have to do is bind Place block to a different key, and then use that key to place blocks.
#1311 [19:33] <dobby_> wait
#1312 [19:33] <dobby_> should I try updating my game
#1313 [19:34] <pie_flavor> dobby_: No, this shouldn't have any effect on that. It's a simple control switch, and available on every version of Minecraft.
#1314 [19:34] <dobby_> I changed it to button 1
#1315 [19:34] <pie_flavor> dobby_: No, that's not what i said to do.
#1316 [19:34] <dobby_> oh
#1317 [19:34] <pie_flavor> dobby_: As I just said, Macs don't have a right-click by default.
#1318 [19:34] <pie_flavor> dobby_: Bind it to a KEY. Then use that key to place blocks.
#1319 [19:34] <pie_flavor> dobby_: You could also use a different mouse, one with distinct buttons.
#1320 [19:34] <dobby_> how do I do that??
#1321 [19:35] <pie_flavor> dobby_: You click it, and push a key.
#1322 [19:35] <dobby_> I don't use mouses
#1323 [19:35] <pie_flavor> dobby_: You use a mouse to look around.
#1324 [19:35] <dobby_> its working
#1325 [19:35] <dobby_> your idea worked
#1326 [19:35] <dobby_> thank you so much
#1327 [19:36] <dobby_> merry Christmas and a happy new year
#1328 [19:36] <dobby_> !!!!!!!!!!
#1329 [19:36] <pie_flavor> dobby_: No problem. Remember, if you want your right-click back, you'll need to buy a non-Apple mouse.
#1330 [19:36] <dobby_> ok
#1331 [19:36] <pie_flavor> dobby_: And merry christmas to you too.
#1332 [19:36] <dobby_> thank you
#1333 [19:36] <dobby_> bye bye
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#1336 [20:34] <peglic> hey
#1337 [20:34] <pie_flavor> hey
#1338 [20:35] <peglic> So i have a new acc an i cant log in i tryed all passes and nothing i even went and reset it and still nothing
#1339 [20:35] <pie_flavor> if you try it multiple times you get locked out
#1340 [20:35] <peglic> its says pass sucssesfuly changed and then it says wrong pass
#1341 [20:35] <pie_flavor> it'll stay that way for 3 hours
#1342 [20:35] <pie_flavor> yeah, that's normal
#1343 [20:35] <peglic> so i cant log in ?
#1344 [20:35] <pie_flavor> locked from both resetting and logging in
#1345 [20:35] <peglic> but whats my pass
#1346 [20:35] <peglic> damn
#1347 [20:36] <pie_flavor> wait 3 hours, _then_ reset and __then__ log in
#1348 [20:36] <peglic> ok tnx
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#1350 [20:40] * pokemon092501 [pokemon092501@notlogged] has joined #minecrafthelp
#1351 [20:40] <pokemon092501> Hey
#1352 [20:40] <pie_flavor> Hey
#1353 [20:40] <pokemon092501> I have a problem
#1354 [20:40] <pie_flavor> What's that?
#1355 [20:41] <pokemon092501> Well I havent logged into my minecraft account for about 6 months and now it wont let me log in. I remember the password and username but it wont let me log in
#1356 [20:41] <pokemon092501> Do you think it got terminated
#1357 [20:41] <pie_flavor> That's not a thing; you purchased it, so it's yours permanently.
#1358 [20:42] <pokemon092501> ok
#1359 [20:42] <pie_flavor> Sounds like someone got the credentials and stole it.
#1360 [20:42] <pie_flavor> What's the username/
#1361 [20:42] <pie_flavor> s/\//?/
#1362 [20:42] <ExtremeBot> pie_flavor meant to say: What's the username?
#1363 [20:42] <pokemon092501> pokemon092501
#1364 [20:42] <pie_flavor> You never migrated this account, so you won't be able to reset the password.
#1365 [20:42] <pokemon092501> Dang
#1366 [20:43] <pie_flavor> This requires Mojang Support's assistance. Do you know how to find your transaction ID?
#1367 [20:43] <pokemon092501> No I used a prepaid card like 3 years ago
#1368 [20:43] <pie_flavor> I don't suppose you have the card lying around?
#1369 [20:43] <pie_flavor> or its code?
#1370 [20:44] <pokemon092501> code
#1371 [20:44] <pie_flavor> You do?
#1372 [20:44] <pokemon092501> Oh sorry
#1373 [20:44] <pokemon092501> I dont have it
#1374 [20:44] <pie_flavor> Do you know what email the account was originally registered with?
#1375 [20:44] <pokemon092501> YEs
#1376 [20:44] <pokemon092501> But i dont have that emal anymore
#1377 [20:45] <pie_flavor> Are you able to access it (password recovery, etc)?
#1378 [20:45] <pokemon092501> No
#1379 [20:45] <pie_flavor> The original Minecraft account confirmation email would have this code in it.
#1380 [20:45] <pokemon092501> Am I able to pm you the last known password and username
#1381 [20:45] <pokemon092501> or would thata not work
#1382 [20:45] <pie_flavor> I'm not mojang, nobody here is.
#1383 [20:45] <pokemon092501> Oh
#1384 [20:46] <pokemon092501> Dang
#1385 [20:46] <pie_flavor> We're just the official volunteer support.
#1386 [20:46] <pokemon092501> Oh
#1387 [20:46] <pie_flavor> If you have that, you _might_ be able to get it back. No promises. Contact the _real_ support at http://is.gd/email_mojang
#1388 [20:46] <pie_flavor> Normally you need the transaction ID, but they might be able to get the account for you.
#1389 [20:46] <pokemon092501> Ok wish me luck
#1390 [20:47] <pie_flavor> good luck sir!
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#1392 [20:50] <pokemon092501> Ok I sent my email to them
#1393 [20:50] <pokemon092501> Hope they can help me
#1394 [20:50] <pokemon092501> Lol i just got the an email hang on
#1395 [20:51] <pokemon092501> ok We will see if I can get my account back
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#1400 [21:07] <number135> what you you
#1401 [21:10] <number135> help cant get my acc to work and i tried your service via hotmail have not got anwser in 3 days
#1402 [21:10] <mattym> number135, You will need to wait for a reply from Mojang
#1403 [21:10] <mattym> ??> number135 mojang/email
#1404 [21:10] <Absol> number135: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1405 [21:10] <Absol> number135: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1406 [21:11] <mattym> number135, See the second link from Absol for wait times
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#1409 [21:17] <Akuma> Hi andrio
#1410 [21:18] <lostnarwhal> I have two debit cards and a discover card. I tried both debit cards to buy minecraft where I was informed my information was "incorrect". After this I attempted to buy with my discover card where I was supposed to redirect me to enter the information. It would not do this and still insisted my information was "incorrect" even though I had not entered anything. I am frustrated send help
#1411 [21:18] <Akuma> When i installed 1.11.2 it crashed http://pastebin.com/BweUPYvP
#1412 [21:19] <mattym> lostnarwhal, Call the credit card provider. Make sure they arent blocking international transactions.
#1413 [21:19] <mattym> ??> Akuma win/reinst
#1414 [21:19] <Absol> Akuma: You may need to reinstall the locally installed files that Minecraft puts into place.
#1415 [21:19] <Absol> Akuma: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1416 [21:19] <Akuma> thx
#1417 [21:19] <lostnarwhal> My discover card allows international transactions. I will call the bank about the debit cards though thank you!
#1418 [21:21] <mattym> lostnarwhal, If you still have issues with those cards on the Minecraft site, you can consider this method https://www.amazon.com/gp/product/B010KYDNDG/ref=s9_simh_gw_g367_i1_r?ie=UTF8&fpl=fresh&pf_rd_m=ATVPDKIKX0DER&pf_rd_s=&pf_rd_r=JAGPC0RT8VR5NJ3CJJFD&pf_rd_t=36701&pf_rd_p=f58829ef-ff4e-4868-b5c8-fe8c3bd9f769&pf_rd_i=desktop&th=1
#1419 [21:21] <lostnarwhal> Awesome if my other PC will not place the order I will use Amazon, thank you so much!
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#1421 [21:24] <Akuma> hm...
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#1423 [21:38] * XtremeDesignz [XtremeDesignz@notlogged] has joined #minecrafthelp
#1424 [21:39] <XtremeDesignz> Hello i haven't played minecraft for a long time and i forgot my email and my password but i still have my prepaid minecraft card that i bought can someone please help me
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#1426 [21:39] <Akuma_> When i go full screen, it crashes http://pastebin.com/K0B7KR5Q
#1427 [21:39] <mattym> ??> XtremeDesignz account/send-email
#1428 [21:39] <Absol> XtremeDesignz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1429 [21:39] <Absol> XtremeDesignz: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1430 [21:40] <mattym> ??> Akuma_ mods
#1431 [21:40] <Absol> Akuma_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1432 [21:40] <Absol> Akuma_: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1433 [21:40] <XtremeDesignz> ok thank you so much have a good christmas
#1434 [21:46] <Akuma_> I have the same error when i run the official minecraft client
#1435 [21:46] <Akuma_> http://pastebin.com/0n9QZUkc
#1436 [21:47] <mattym> ??> Akuma_ win/dxdiag
#1437 [21:47] <Absol> Akuma_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1438 [21:47] <Akuma_> fine
#1439 [21:47] <Akuma_> i mean ok
#1440 [21:47] <Akuma_> soz
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#1442 [21:50] <Akuma_> http://pastebin.com/k4Uft4A9 dxdiag info
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#1444 [21:50] <mattym> Akuma_, Can you try re-running it, it missed the first part, and for this one please use the provided paste site
#1445 [21:50] <Akuma_> oh ok
#1446 [21:51] <Akuma_> http://paste.ubuntu.com/23680660/
#1447 [21:52] <mattym> Akuma_, When you start the dxdiag program are you preventing it from collecting all the info?
#1448 [21:52] <Akuma_> im not sure
#1449 [21:53] <mattym> Akuma_, Can you try removing one monitor, then starting the game and see if it crashes when you go fullscreen
#1450 [21:53] <Akuma_> ok
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#1457 [22:10] <DragonGamesRJ> My Minecraft Is Crashing.But,Im don't know What is the problem or it's because the DirectX or because Java. PLS HELP ME
#1458 [22:10] <mattym> ??> DragonGamesRJ launcher/crash-log
#1459 [22:10] <Absol> DragonGamesRJ: We need to see your crash log, which appears after a crash.
#1460 [22:10] <Absol> DragonGamesRJ: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1461 [22:10] <DragonGamesRJ> Ok
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#1467 [22:13] <Blue_> whenever i go above 1.9, my game drops FPS significantly (2-5 fps)
#1468 [22:14] <mattym> Blue_, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off. See if that has an effect
#1469 [22:17] <Blue_> it's fps is fine now, but it crashes whenever i try to join a world or server
#1470 [22:18] <DragonGamesRJ> Ok It's finished now the link
#1471 [22:18] <DragonGamesRJ> http://paste.ubuntu.com/23680707/
#1472 [22:18] <DragonGamesRJ> here
#1473 [22:18] <mattym> Blue_, Then you will need to reverse that setting, and try lowering some other Video Settings to improve the FPS
#1474 [22:18] <mattym> DragonGamesRJ, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1475 [22:18] <DragonGamesRJ> The link are here
#1476 [22:18] <DragonGamesRJ> http://paste.ubuntu.com/23680707/
#1477 [22:19] <mattym> ??> DragonGamesRJ win/dxdiag
#1478 [22:19] <Absol> DragonGamesRJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1479 [22:19] <Blue_> so turn VBOs on again?
#1480 [22:19] <mattym> Blue_, Well you said it crashed with them off, right?
#1481 [22:19] <Blue_> yeah but when they're on, the fps is terrible
#1482 [22:20] <Blue_> and my settings are basically as low as they can get
#1483 [22:20] <mattym> Blue_, Well if it crashes with it off, you cant keep it off. Turn it back on, then try lowering other settings.
#1484 [22:20] <Blue_> in 1.8.9 or lower it works fine with 60fps more or less
#1485 [22:21] <mattym> ??> Blue_ win/dxdiag
#1486 [22:21] <Absol> Blue_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1487 [22:28] <DragonGamesRJ> Well The Link are here
#1488 [22:28] <DragonGamesRJ> http://paste.ubuntu.com/23680725/
#1489 [22:29] <mattym> DragonGamesRJ, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1490 [22:29] <mattym> DragonGamesRJ, In addition to that, on Windows 7, you will only be able to run up to version 1.7.2 of the game due to the specific graphics hardware you have.
#1491 [22:30] <DragonGamesRJ> But my thing of video it's Mobile Intel(R) Express Chipset Family (WDDM 1.1)
#1492 [22:30] <mattym> DragonGamesRJ, Read what I said.
#1493 [22:30] <DragonGamesRJ> Ok
#1494 [22:32] <DragonGamesRJ> Im think what im need install other place of video driver
#1495 [22:32] <DragonGamesRJ> Or im need made what you said
#1496 [22:32] <mattym> DragonGamesRJ, The problem is that for your hardware, the only driver that exists, supports up to Windows 7
#1497 [22:33] <mattym> DragonGamesRJ, And due to an issue in that driver, it will not run anything above version 1.7.2 of the game.
#1498 [22:33] <mattym> DragonGamesRJ, It is a known issue, the only way to deal with it is a new computer.
#1499 [22:33] <DragonGamesRJ> You are saying what my PC gonna launch just the 1.7.2 ?
#1500 [22:34] <mattym> DragonGamesRJ, Before anything, you would need to reinstall Windows 7
#1501 [22:34] <DragonGamesRJ> Ok
#1502 [22:34] <mattym> DragonGamesRJ, Even after that, the highest version you can run will be 1.7.2
#1503 [22:34] <DragonGamesRJ> And the 1.8 e others versions ?
#1504 [22:34] <mattym> DragonGamesRJ, You would need a different computer.
#1505 [22:37] <DragonGamesRJ> But, my computer was already windows 7 and it was running Minecraft 1.8 as long as the drivers on my PC were up to date
#1506 [22:37] <mattym> DragonGamesRJ, But there is no way to reinstall those drivers.
#1507 [22:40] <DragonGamesRJ> But my sister plays The Sims 3 And if I delete it she kills me
#1508 [22:41] <DragonGamesRJ> Bye Guys
#1509 [22:41] <DragonGamesRJ> And happy christmas
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#1511 [22:54] <Blockslayer420> Hey guys trying to redeem a minecraft card and it tells me that i already own 1 copy of minecraft .
#1512 [22:55] <Blockslayer420> Yes I know I own minecraft I wanna put money in so I can buy stuff like rank
#1513 [22:56] <Blockslayer420> Is anyone here
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#1520 [23:24] <Kasai> The email to my Minecraft account has been deleted for inactivity. What can I do about this?
#1521 [23:24] <thgilfodrol> ??> Kasai account/send-email
#1522 [23:24] <Absol> Kasai: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1523 [23:24] <Absol> Kasai: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1524 [23:24] <thgilfodrol> ??> Kasai account/trans-id
#1525 [23:24] <Absol> Kasai: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1526 [23:26] <Kasai> My account was bought through a debit card from someone I am no longer able to get in touch with.
#1527 [23:27] <Kasai> I do not have the Minecraft card with the code either
#1528 [23:29] <mattym> Kasai, Unfortunately as accounts are non-transferable you will not be able to recover that account. Only the original owner could.
#1529 [23:29] <Kasai> I am the original owner. I know the email and password. However the email was deleted for inactivity. That is my issue. I cannot request an email change just because that email does not exist any more
#1530 [23:30] <Kasai> I still have access to the account but I do not have access to the email.
#1531 [23:30] <mattym> Kasai, You said you purchased it from someone.
#1532 [23:31] <urielsalis> Kasai, that means its not yours
#1533 [23:31] <urielsalis> Kasai, its from that someone
#1534 [23:31] <urielsalis> Kasai, Mojang TOS doesnt allow sharing or selling of accounts
#1535 [23:31] <Kasai> I said it was bought through another person's debit card as a gift for me
#1536 [23:31] <Kasai> OR that is what I meant
#1537 [23:31] <urielsalis> Kasai, using someone else debit card, then him giving it to you counts as selling
#1538 [23:31] <Kasai> He bought the card for me?
#1539 [23:31] <urielsalis> Kasai, then counts as sharing
#1540 [23:31] <Kasai> Still counts?
#1541 [23:31] <urielsalis> Kasai, and if he bought a gift code/prepaid card, that code is your transaction id
#1542 [23:32] <mattym> Kasai, Even so, if it was bought with a card, you would need that card.
#1543 [23:32] <Kasai> What if I do find the Minecraft card
#1544 [23:32] <Kasai> I can veriify myself through that?
#1545 [23:32] <urielsalis> Kasai, you have to find it
#1546 [23:32] <urielsalis> Kasai, and thats like you receipt, is the only way to verify its your account
#1547 [23:32] <mattym> Kasai, If you find the card, you can contact Mojang and they will be able to recover the account and change the email for you
#1548 [23:33] <Kasai> That'll be difficult as the card is several years old
#1549 [23:33] <Kasai> Thanks I'll try finding it
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