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#8 [00:29] <ElyosOfTheAbyss> Can someone help me, when I try to log into minecraft launcher it keeps telling me "CertificateException: No name matching AuthServer.mojang.com found"
#9 [00:30] <mattym> ??> ElyosOfTheAbyss tools/hjt
#10 [00:30] <Absol> ElyosOfTheAbyss: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#11 [00:30] <Absol> ElyosOfTheAbyss: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#13 [00:33] <M_S_> So uh. I'm trying to log into MC, but it keeps giving me error "CertificateException: No matching authserver.mojang.com found"
#14 [00:33] <mattym> ??> M_S_ tools/hjt
#15 [00:33] <Absol> M_S_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#16 [00:33] <Absol> M_S_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#18 [00:35] <ElyosOfTheAbyss> http://paste.ubuntu.com/23692878/
#19 [00:35] <mattym> ?> ElyosOfTheAbyss info/mcleaks
#20 [00:35] <mattym> ??> ElyosOfTheAbyss info/mcleaks
#21 [00:35] <Absol> ElyosOfTheAbyss: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#22 [00:35] <Absol> ElyosOfTheAbyss: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#23 [00:35] <mattym> ??> ElyosOfTheAbyss win/hosts/edit
#24 [00:35] <Absol> ElyosOfTheAbyss: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#25 [00:35] <Absol> ElyosOfTheAbyss: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#26 [00:39] <ElyosOfTheAbyss> I cant find anything like McLeaks or AltDispenser
#27 [00:39] <ElyosOfTheAbyss> on my system
#28 [00:39] <mattym> ElyosOfTheAbyss, Follow through the rest of the instructions.
#29 [00:39] <ElyosOfTheAbyss> okay that worked, thanks
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#36 [01:19] <portuguesebeast> I need help fixing the launcher. It loads but when i try to open the profile editor i get an error fatal also i can not even access the demo version. plz help me fix this.
#37 [01:20] <mattym> portuguesebeast, What error?
#38 [01:20] <portuguesebeast> [23:10:59 INFO]: Minecraft Launcher 1.6.70 (through bootstrap 100) started on osx... [23:10:59 INFO]: Current time is Dec 26, 2016 11:10:59 PM [23:10:59 INFO]: System.getProperty('os.name') == 'Mac OS X' [23:10:59 INFO]: System.getProperty('os.version') == '10.12.2' [23:10:59 INFO]: System.getProperty('os.arch') == 'x86_64' [23:10:59 INFO]: System.getProperty('java.version') == '1.8.0_74' [23:10:59 INFO]: System.getProperty('java.vendor') ==
#39 [01:21] <mattym> ??> portuguesebeast launcher/crash-log
#40 [01:21] <Absol> portuguesebeast: We need to see your crash log, which appears after a crash.
#41 [01:21] <Absol> portuguesebeast: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#42 [01:22] <portuguesebeast> why do you need all of it?
#43 [01:23] <portuguesebeast> and why do i need to go to a separate cite to do so
#44 [01:23] <mattym> portuguesebeast, Cause its all important, and too long for the chat itself
#45 [01:24] <portuguesebeast> ok i did that
#46 [01:24] <mattym> portuguesebeast, Need the link to it
#47 [01:24] <portuguesebeast> http://paste.ubuntu.com/23693024/
#48 [01:25] <mattym> ??> portuguesebeast mac/reinst
#49 [01:25] <Absol> portuguesebeast: You may need to reinstall the locally installed files that Minecraft puts into place.
#50 [01:25] <Absol> portuguesebeast: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#51 [01:26] <mattym> portuguesebeast, Try the instructions Absol wrote. Let me know if anything changes with the error after that
#52 [01:26] <portuguesebeast> how do i open a terminal?
#53 [01:26] <mattym> portuguesebeast, Its a program on your Mac, should be in Applications -> Utilities
#54 [01:29] <portuguesebeast> thank you guys so much
#55 [01:29] <portuguesebeast> i never would have figured that out it is updating again will let you know when i get into game
#56 [01:33] <portuguesebeast> thank you so much in game now!
#57 [01:33] <mattym> portuguesebeast, Excellent, enjoy!
#58 [01:33] <portuguesebeast> thanks for the help
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#63 [01:49] <benta> Hi guys, anyone else having difficulty logging into a realm? I uploaded a world and cannot connect to a new realm account i just created
#64 [01:52] <mattym> benta, Unfortunately we arent too familiar with realms here, best bet would be to check in the forums for anyone with a similar issue.
#65 [01:53] <benta> yeah its not great :( there are a lot of people with similar issues from as far back as several years but my error is not exactly the same as it seems to be just if i upload a world to the realm
#66 [01:53] * Da_PDOG [Da_PDOG@notlogged] has joined #minecrafthelp
#67 [01:53] <Da_PDOG> Hi.
#68 [01:53] <benta> hi
#69 [01:53] <Chromaryu> hi.
#70 [01:53] <Da_PDOG> Can someone help me make a minecraft server please?
#71 [01:54] <benta> is anyone self hosting a server for minecraft windows 10 edition?
#72 [01:54] <Da_PDOG> I downloaded the minecraft.net server, but when I double click on the jar file, I get this an error.
#73 [01:54] <Da_PDOG> No.
#74 [01:54] <mattym> ??> Da_PDOG mp/server-setup
#75 [01:54] <Absol> Da_PDOG: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#76 [01:54] <mattym> Da_PDOG, There are quite a few more steps involved in the server setup, check the info Absol linked
#77 [01:55] <mattym> benta, Was the world you uploaded working for you in single player?
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#80 [01:58] <benta> yeah the world works great in single
#81 [01:58] <benta> single / local multi with my son
#82 [01:59] <mattym> benta, And its a Win10/PE Realm?
#83 [01:59] <benta> yeah
#84 [01:59] <benta> created within the game, i just subscribed to there server as i could not get pocketmine to work on my server with the update
#85 [01:59] <mattym> benta, So you dont have the option to turn that off/on right?
#86 [02:00] <benta> turn what off or on?
#87 [02:00] <mattym> benta, The realm
#88 [02:00] <benta> erm, i dont know
#89 [02:00] <benta> i know i can reset the map
#90 [02:00] * Da_PDOG [Da_PDOG@notlogged] has joined #minecrafthelp
#91 [02:00] <benta> delete the map etc
#92 [02:00] <mattym> benta, No.
#93 [02:00] <Da_PDOG> Hi. Can someone please help me with my minecraft server?
#94 [02:00] <mattym> benta, It would be an option in the REalms settings within the game
#95 [02:01] <benta> like a reboot?
#96 [02:01] <mattym> benta, But i dont think its an option on the mobile version of realms
#97 [02:01] <Da_PDOG> mattym, think you can help me real quick?
#98 [02:01] <mattym> Da_PDOG, Everything you need is in that link.
#99 [02:01] <Da_PDOG> No it's not.
#100 [02:01] <Chromaryu> Da_PDOG: Why?
#101 [02:01] <mattym> benta, Yeah, but i think they only option you have would also clear the map
#102 [02:01] <Da_PDOG> I'm getting an error message halfway through and there is no fix for it in that link.
#103 [02:01] <mattym> Da_PDOG, If your getting an error, you missed a step
#104 [02:02] <Da_PDOG> Ugh. Can you just listen to my problem?
#105 [02:02] <Da_PDOG> It's not that I'm missing a step.
#106 [02:02] <mattym> Da_PDOG, Yes, but the answer will be to re-read the instructions.
#107 [02:02] <Da_PDOG> I'm getting an error with java run.
#108 [02:02] <Da_PDOG> You're actually no help...
#109 [02:02] <Chromaryu> Da_PDOG: Which error
#110 [02:02] <Chromaryu> mattym: I'll take over
#111 [02:03] <Chromaryu> Da_PDOG: Er, we need actual error
#112 [02:03] <Da_PDOG> I'm getting it.
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#115 [02:05] <benta> what do you mean by clear the map
#116 [02:05] <benta> launch a brand new one?
#117 [02:05] <Da_PDOG> https://snag.gy/yKqHDv.jpg this is the error message.
#118 [02:06] <Chromaryu> Da_PDOG: how did you run the jar file?
#119 [02:06] <Da_PDOG> Just by double clicking it..
#120 [02:06] <Chromaryu> Da_PDOG: Read instruction again.
#121 [02:06] <Da_PDOG> Can I get the link?
#122 [02:06] <Chromaryu> Double clicking just won't work
#123 [02:07] <Chromaryu> Da_PDOG: scroll up?
#124 [02:07] <Da_PDOG> Can't. I accidentaly deleted this tab.
#125 [02:07] <Chromaryu> Da_PDOG: ... scrool up chat?
#126 [02:07] <Da_PDOG> I can't.
#127 [02:07] <Chromaryu> Why?
#128 [02:07] <Da_PDOG> The chat history isn't there..
#129 [02:09] <Da_PDOG> Chromaryu: I found the link, but I cannot do one of the steps.
#130 [02:09] <Chromaryu> Da_PDOG: Why?
#131 [02:09] <Da_PDOG> It's telling me to double click on the jar file...
#132 [02:09] <Da_PDOG> I get the error message if I do that.
#133 [02:09] <Da_PDOG> https://snag.gy/yKqHDv.jpg
#134 [02:10] <Chromaryu> Da_PDOG: Did you install Java?
#135 [02:10] <Da_PDOG> Yes.
#136 [02:11] <Chromaryu> open cmd, type java -version and tell me
#137 [02:11] <Da_PDOG> I jsut did that.
#138 [02:11] <Chromaryu> Result?
#139 [02:11] <Da_PDOG> I have java version 1.8.0_111
#140 [02:12] <Da_PDOG> So...
#141 [02:12] <Chromaryu> Da_PDOG: do Configuring from the command line
#142 [02:12] <Chromaryu> and Creating a .bat file to store the commands
#143 [02:12] <Chromaryu> Better for you.
#144 [02:12] <Da_PDOG> Ok, so you want me to follow those instructions instead/
#145 [02:12] <Chromaryu> yes.
#146 [02:13] <Da_PDOG> I'll try
#147 [02:14] <Da_PDOG> I don't see those instructions
#148 [02:15] <Da_PDOG> These are the only instructions I see regarding a .bat file:
#149 [02:15] <Da_PDOG> To start the configured Minecraft server, without having to enter all commands every time, you can create a .bat file in the server folder. You can include the pause command to tell the window to stay open after the /stop command is issued. Useful if you want to read what happened as it shut down.
#150 [02:15] <mattym> Da_PDOG, Read the whole page, like you were told to from the start.
#151 [02:15] <mattym> Da_PDOG, Skip anything not for your OS.
#152 [02:15] <mattym> Da_PDOG, You will need to read all the rest in order to understand what you are doing with the server.
#153 [02:22] <Da_PDOG> STill doesn't help.
#154 [02:23] <mattym> Da_PDOG, Setting up a server is not easy. If you cant figure it out from the info on that page, consider a hosting solution.
#155 [02:23] <Chromaryu> ^
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#157 [02:28] <Da_PDOG> mattym: I figured it out. I got the server 100% running.
#158 [02:29] <Da_PDOG> But, I need to know, what IP do I give to my friends so they can join the server?
#159 [02:29] * Grimsaa [Grimsaa@notlogged] has joined #minecrafthelp
#160 [02:29] <mattym> Da_PDOG, Your public IP
#161 [02:29] <Da_PDOG> Okay.
#162 [02:29] <Chromaryu> Da_PDOG: Don't forget port forward
#163 [02:29] <Da_PDOG> OHHHHH Thx Chromaryu .
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#168 [02:34] <Pokemon> my minecraft isnt working
#169 [02:34] <Chromaryu> ??> Pokemon ask
#170 [02:34] <Absol> Pokemon: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#171 [02:34] <Absol> Pokemon: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#172 [02:35] <Pokemon> everytime i try to join a server it crashes me
#173 [02:36] * david_ [david_@notlogged] has joined #minecrafthelp
#174 [02:36] <david_> im having trouble logging into my account
#175 [02:37] <mattym> david_, What happens when you try?
#176 [02:37] <mattym> ??> Pokemon launcher/crash-log
#177 [02:37] * lucas [lucas@notlogged] has joined #minecrafthelp
#178 [02:37] <Absol> Pokemon: We need to see your crash log, which appears after a crash.
#179 [02:37] <Absol> Pokemon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#180 [02:37] <david_> it says error email can not be found
#181 [02:37] <mattym> david_, What is the exact error you get?
#182 [02:37] <Pokemon> http://paste.ubuntu.com/23693238/
#183 [02:37] <david_> let me check one min
#184 [02:38] * Grimsaa [Grimsaa@notlogged] has joined #minecrafthelp
#185 [02:38] <Pokemon> Thats the URL
#186 [02:38] <mattym> ??> Pokemon win/reinst
#187 [02:38] <Absol> Pokemon: You may need to reinstall the locally installed files that Minecraft puts into place.
#188 [02:38] <Absol> Pokemon: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#189 [02:39] <Pokemon> I already Tried that twice and it didnt work
#190 [02:39] <mattym> Pokemon, You said it worked fine when you did it several hours ago
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#192 [02:40] <Pokemon> before it didnt let me start minecraft so i thought i was all good
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#194 [02:40] <Da_PDOG> mattym: I port forwarded properly, but when I type my public ip into minecraft, I can't join the server.
#195 [02:40] <mattym> ??> Pokemon win/dxdiag
#196 [02:40] <Absol> Pokemon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#197 [02:40] <mattym> Da_PDOG, Only people from outside your network should use the Public IP,
#198 [02:40] <mattym> Da_PDOG, Are you playing on the same PC the server is running on?
#199 [02:41] <Da_PDOG> Yes.
#200 [02:41] <mattym> Da_PDOG, Connect with either localhost or 127.0.0.1
#201 [02:41] <Pokemon> http://paste.ubuntu.com/23693249/
#202 [02:41] <Pokemon> Thats the url
#203 [02:42] <mattym> Pokemon, Do you know how to change the game version?
#204 [02:42] <Lily> I have tryed logging in to my mojang account several times, knowing the correct email and password for sure, but it still doesn't work, and I opened minecraft and clicked on the existing user tab, and clicked my username and clicked login, but it asked me to login again but it yet still doesn't work.
#205 [02:42] <Pokemon> Yes, i do
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#207 [02:42] <mattym> Lily, Have you tried to reset the password?
#208 [02:43] <Lily> Yes
#209 [02:43] <Lily> It still doesn't work
#210 [02:43] <mattym> Pokemon, Try starting version 1.7.2 and see if you can load a world
#211 [02:43] <mattym> ??> Lily login/throttle
#212 [02:43] <Absol> Lily: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#213 [02:43] <Absol> Lily: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#214 [02:43] <Pokemon> ok
#215 [02:43] <Lily> Okay, thank you
#216 [02:43] <Pokemon> in single player or multi player?
#217 [02:44] <mattym> Pokemon, Any world
#218 [02:44] <Pokemon> ok
#219 [02:44] * Da_PDOG [Da_PDOG@notlogged] has quit. (Ping timeout: 195 seconds)
#220 [02:44] <Pokemon> its like glitched or something
#221 [02:44] <Pokemon> nvm
#222 [02:45] <Pokemon> it just froze for a second
#223 [02:45] <Pokemon> oh btw it says Old graphics card detected and it gave me this link
#224 [02:45] <Pokemon> https://help.mojang.com/customer/portal/articles/325948?ref=game
#225 [02:46] <mattym> Pokemon, Yeah, its looking like your hardware isnt going to support the game properly.
#226 [02:47] <Pokemon> It didnt say that a few days ago when it was working fine.
#227 [02:48] <mattym> Well that doesnt change what happening now.
#228 [02:49] <mattym> Pokemon, Try installing the driver from this page again https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81520
#229 [02:49] <Pokemon> okay bby <3
#230 [02:49] * Lily [Lily@notlogged] has quit. (Ping timeout: 195 seconds)
#231 [02:49] <mattym> Pokemon, Make sure you follow all the instructions the installer gives you.
#232 [02:49] <mattym> Pokemon, If that doesnt help it, you need to invest in a new computer.
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#247 [03:13] <Crashstyler75> Hi, mein Minecraft Name ist Crashstyler75 und ich habe folgendes Problem: Wenn ich mein Minecraft starten will funktioniert es nicht, weil mein Graphik Treiber zu schlecht ist. Ich habe auch schon die Hilfeschritte auf der Seite: Ubuntu Pastebin und Support Pixel Format befolgt, aber ich weiß nicht wie ich fortfahren soll, wenn ich den Link auf Ubuntu Pastebin eingegeben habe. Da steht nur, dass ich den Text downloaden kann, abe
#248 [03:14] * Chunkr [Chunkr@notlogged] has joined #minecrafthelp
#249 [03:14] <Crashstyler75> Chunkr, kannst du mir helfen?
#250 [03:14] * Jaffa [Jaffa@notlogged] has joined #minecrafthelp
#251 [03:14] <Crashstyler75> Chunkr, can you help me?
#252 [03:15] <Chromaryu> ??> Crashstyler75 lang/de
#253 [03:15] <Absol> Crashstyler75: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#254 [03:15] <Crashstyler75> Hi, My Minecraft name is Crashstyler75 and I have the following problem: If I want to start Minecraft it does not work because my graphics driver is too bad. I have already followed the help steps on the page: Ubuntu pastebin and support pixel format, but I do not know how I should proceed, if I entered the link on Ubuntu Pastebin. There is just that I can download the text, but nothing else. It would be great if you could write
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#257 [03:20] <Crashstyler75> hi
#258 [03:20] <Crashstyler75> how are you?
#259 [03:24] <Crashstyler75> #minecrafthelp
#260 [03:24] <Crashstyler75> #minecrafthelp
#261 [03:29] <Crashstyler75> Hi, My Minecraft name is Crashstyler75 and I have the following problem: If I want to start Minecraft it does not work because my graphics driver is too bad. I have already followed the help steps on the page: Ubuntu pastebin and support pixel format, but I do not know how I should proceed, if I entered the link on Ubuntu Pastebin. There is just that I can download the text, but nothing else. It would be great if you could write
#262 [03:36] <Crashstyler75> Hi, My Minecraft name is Crashstyler75 and I have the following problem: If I want to start Minecraft it does not work because my graphics driver is too bad. I have already followed the help steps on the page: Ubuntu pastebin and support pixel format, but I do not know how I should proceed, if I entered the link on Ubuntu Pastebin. There is just that I can download the text, but nothing else. It would be great if you could write
#263 [03:36] <Crashstyler75> Hi, My Minecraft name is Crashstyler75 and I have the following problem: If I want to start Minecraft it does not work because my graphics driver is too bad. I have already followed the help steps on the page: Ubuntu pastebin and support pixel format, but I do not know how I should proceed, if I entered the link on Ubuntu Pastebin. There is just that I can download the text, but nothing else. It would be great if you could write
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#266 [03:52] <hal1> help me !
#267 [03:55] <hal1> I created a minecraft server in finished I said, I bounce it calls the error com.mojang.authlib.GameProfile@1eb6fdf[id=<null>,name=qwqq,properties={},legacy=false] (/192.168.1.115:49841) lost connection: Disconnected
#268 [03:55] <hal1> +@
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#275 [04:29] <BiggerD> Hello, i have a problem here.
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#292 [05:06] <Denizylmnbs> Mojang I can not enter the account user name yada password is wrong e-mail also the password changed correctly 2-3 times the password
#293 [05:07] <Denizylmnbs> hello ?
#294 [05:18] * Shadow_1337_YT [Shadow_1337_YT@notlogged] has joined #minecrafthelp
#295 [05:19] <Shadow_1337_YT> Help me Crash Report that good
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#302 [05:31] <SamirHeseno> sa
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#306 [05:35] <morgantaylor> how do you aculally get toplay minecraft like what website ?
#307 [05:35] <GreyVulpine> For what platform? PC? Console? Mobile?
#308 [05:36] <morgantaylor> computer
#309 [05:36] <GreyVulpine> You start by creating a Mojang account at https://www.mojang.com -- You pay for minecraft through: https://www.minecraft.net/store
#310 [05:36] <GreyVulpine> https://www.minecraft.net/download -- has the download link
#311 [05:37] <morgantaylor> thank you!!!
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#314 [05:43] <TheFighter86> i have the problem pixel format not accelerated but i can`t update my grapics card drivers and sorry for my bad english
#315 [05:43] <GreyVulpine> Got a dxdiag link?
#316 [05:43] <TheFighter86> what mean you? a photo from dxdiag?
#317 [05:44] <GreyVulpine> TheFighter86 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#318 [05:48] <TheFighter86> this is the link: http://paste.ubuntu.com/23693908/
#319 [05:48] <GreyVulpine> Wait one
#320 [05:49] <GreyVulpine> TheFighter86 - Download these updated video drivers and install them: http://www.geforce.com/drivers/results/112594
#321 [05:49] <TheFighter86> i try it
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#331 [06:24] <Tutti> hi
#332 [06:26] <Tutti> Hello?
#333 [06:26] <Chromaryu> ??> Tutti ask
#334 [06:26] <Absol> Tutti: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#335 [06:26] <Absol> Tutti: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#336 [06:27] <Tutti> um i accidentally redeemed a free account for windows 10
#337 [06:27] <Tutti> are u still there
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#341 [06:29] <Tutti> Hello
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#343 [06:33] <Tutti> Hello
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#346 [06:35] <Ovry> Hello?
#347 [06:38] <Ovry> Hi
#348 [06:41] <Ovry> Hello
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#351 [06:43] <Ovry> Hello??
#352 [06:44] <Ovry> Hello
#353 [06:44] <Ovry> Hello?
#354 [06:47] <Ovry> Hello
#355 [06:47] <Ovry> Hello
#356 [06:48] <Chromaryu> Ovry: Why Redeeming Free Win10 MC problem?
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#359 [06:49] <Ovry> yes
#360 [06:49] <Chromaryu> Tell me, Why
#361 [06:49] <Ovry> i dont know how to do it but i have the code
#362 [06:50] <Ovry> how can i get the account
#363 [06:50] <Ovry> i have all the info Chromaryu
#364 [06:52] <Ovry> it didnt send me anything to get the account could u help me or tell what to do
#365 [06:52] <Andrio> There's a link you can use to redeem it on your Mojang account page; did you use that?
#366 [06:53] <Ovry> nope
#367 [06:53] <Andrio> Use that?
#368 [06:53] <Ovry> could u send me it
#369 [06:53] <Andrio> https://account.mojang.com/me
#370 [06:53] <Ovry> i redeemed it already
#371 [06:54] <Andrio> Mm
#372 [06:54] <Andrio> You should be able to access the game from the Windows Store then
#373 [06:54] <Ovry> it takes me to the microsoft thingy
#374 [06:55] <Ovry> but when i but my code it wont it doesnt send me anything
#375 [06:56] <Andrio> Can you access the game from the Windows Store?
#376 [06:56] <Ovry> i already redeemed the code but i dont know what to do next it didnt send me any info
#377 [06:56] <Ovry> could u send me a link to that please?
#378 [06:56] <Andrio> It's on the Start menu
#379 [06:57] <Ovry> ok il look
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#382 [06:58] <Ovry> andrio
#383 [06:59] <Ovry> i already have the game but i dont have the account
#384 [06:59] <Andrio> Do you have a Microsoft account?
#385 [07:00] <Ovry> yes i used my uncle's cuz he owns this computer were i play recently
#386 [07:00] <Andrio> mm
#387 [07:00] <Andrio> It should be on that one then.
#388 [07:02] <Ovry> how do i find it
#389 [07:02] <Ovry> im in the microfsoft account right now
#390 [07:02] <Andrio> Windows Store
#391 [07:05] <Ovry> im in the thing what should i press i says free trial redeem code buy game hub
#392 [07:05] <Andrio> Are you signed in to the same Microsoft account?
#393 [07:05] <Ovry> yes
#394 [07:05] <Ovry> wait
#395 [07:06] <Ovry> if i segn it to my microsoft account i there it will give me the game for free? cuz of the code and i can make a new acc?
#396 [07:07] <Ovry> or should i uninstall my minecraft on this loptop and install that one?
#397 [07:08] <Ovry> Andrio
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#399 [07:11] <TJ> Hi when I launch minecraft I get an error and it crashes. The error says pixel format not accelerated at top and a bunch of other gibberish. Ive seen this error before and I searched it up. There were no drivers needed. So I used the hopper.minecraft site and it said to paste my dxdiag log into ubuntu.
#400 [07:11] <TJ> So here is the paste http://paste.ubuntu.com/23694243/
#401 [07:11] <Ovry> tj
#402 [07:13] <TJ> yes
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#404 [07:13] <Ovry> why are we in the same chat
#405 [07:13] <Tamzeid> i need help with mcpe
#406 [07:14] <TJ> what do you mean
#407 [07:14] <Chromaryu> Ovry: This is Public chat
#408 [07:14] <Chromaryu> not private
#409 [07:14] <Ovry> ow
#410 [07:14] <TJ> It says
#411 [07:14] <TJ> never midn
#412 [07:15] <TJ> Hi when I launch minecraft I get an error and it crashes. The error says pixel format not accelerated at top and a bunch of other gibberish. Ive seen this error before and I searched it up. There were no drivers needed. So I used the hopper.minecraft site and it said to paste my dxdiag log into ubuntu.
#413 [07:15] <TJ> So here is the paste http://paste.ubuntu.com/23694243/
#414 [07:16] <Andrio> TJ, install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
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#416 [07:16] <TJ> ok thanks
#417 [07:16] <TJ> Ill see if it works
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#427 [07:51] <Nemwew> I have problems with buying an Minecraft accountedge
#428 [07:52] <Nemwew> Hello?
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#432 [07:57] <baixagame> como eu entro
#433 [07:57] <baixagame> no jogo
#434 [07:57] <baixagame> no jogo
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#436 [07:57] <baixagame> como
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#439 [08:01] <stdyrmx> hey does anyone know how to get the enchanted item effect on minecraft food?
#440 [08:02] * Garmamadlred [Garmamadlred@notlogged] has joined #minecrafthelp
#441 [08:03] <Garmamadlred> Hello I would like to as if it is legal to get minecraft pe for free if I own windows 10 edition?
#442 [08:04] <Garmamadlred> hello?
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#444 [08:05] <Garmamadlred> anybody?
#445 [08:05] <stdyrmx> Garmamadlred: be patient
#446 [08:05] <Garmamadlred> ok
#447 [08:06] <stdyrmx> Garmamadlred: they are volunteers
#448 [08:06] <Garmamadlred> wow
#449 [08:06] <Garmamadlred> you too?
#450 [08:06] <stdyrmx> No, I am learning a little
#451 [08:06] <Garmamadlred> ok
#452 [08:06] <Garmamadlred> thanks
#453 [08:06] <stdyrmx> No problem.
#454 [08:07] <Garmamadlred> Could you answer my question please?
#455 [08:07] <Garmamadlred> ok
#456 [08:07] <stdyrmx> Do you have the normal Minecraft on your PC?
#457 [08:07] <stdyrmx> Probably
#458 [08:07] <Garmamadlred> yes and also windows 10 edition
#459 [08:08] <stdyrmx> I'm not sure
#460 [08:08] <Garmamadlred> ok
#461 [08:08] <Garmamadlred> thanks anyways
#462 [08:08] <stdyrmx> :D
#463 [08:08] <Garmamadlred> >:(
#464 [08:08] <Garmamadlred> xD
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#466 [08:09] <Garmamadlred> are you a new employee?
#467 [08:09] <stdyrmx> No
#468 [08:09] <stdyrmx> I am just watching how they do stuff
#469 [08:09] <Garmamadlred> nice
#470 [08:09] <stdyrmx> Stuff = help
#471 [08:09] <Garmamadlred> lol
#472 [08:09] <Garmamadlred> so...
#473 [08:09] <Garmamadlred> any people there now?
#474 [08:09] <stdyrmx> Wait a little
#475 [08:10] <Garmamadlred> ok
#476 [08:10] <stdyrmx> If anyone gets on they will let you know what to do
#477 [08:10] * Chromaryu spawns
#477 [08:10] <Chromaryu> Garmamadlred: Redeem em?
#478 [08:10] <Garmamadlred> how?
#479 [08:11] <Garmamadlred> I don't have a code for pocket edition
#480 [08:11] <Garmamadlred> but I own windows 10 edition
#481 [08:11] <Chromaryu> Windows 10 Edition != MC:PE
#482 [08:11] <Garmamadlred> so...
#483 [08:12] <Garmamadlred> what should I do
#484 [08:12] <stdyrmx> It's basically the same
#485 [08:12] <Garmamadlred> so it' legal?
#486 [08:12] <Chromaryu> ^ But different Platform, so !=
#487 [08:12] <Garmamadlred> !=...?
#488 [08:12] <Chromaryu> Garmamadlred: if you redeem Windows 10 Edition FROM Mojang is ok
#489 [08:12] <Chromaryu> != is Not Equal
#490 [08:12] <Garmamadlred> Chromayu
#491 [08:12] <Chromaryu> wat
#492 [08:13] <Garmamadlred> I already have windows 10 edition
#493 [08:13] <Chromaryu> Then?
#494 [08:13] <Garmamadlred> I'm asking to see if it is legal to get pocket edition for free if I own it
#495 [08:13] <Chromaryu> No.
#496 [08:13] <Garmamadlred> why?
#497 [08:13] <stdyrmx> Garmamadlred: where are you planning to download it from?
#498 [08:13] <Garmamadlred> play store if possible
#499 [08:13] <Chromaryu> You own Windows 10 Edition; it is not MC:PE.
#500 [08:14] <Chromaryu> There are completely other stuff.
#501 [08:14] <Garmamadlred> for example?
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#503 [08:14] <stdyrmx> Yeah but they are similar
#504 [08:14] <Garmamadlred> what is different?
#505 [08:14] <Chromaryu> ^ But it is not "SAME" sutff.
#506 [08:14] <stdyrmx> Chromaryu: Yeah I know
#507 [08:14] <Garmamadlred> The difference?
#508 [08:15] <Garmamadlred> You can still play pocket edition mode in windows10 edition
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#510 [08:15] <Chromaryu> Win10 Edition is C/C++
#511 [08:15] <Garmamadlred> same as pockeet
#512 [08:15] <Chromaryu> MC:PE is Android(Java(?))
#513 [08:16] <Garmamadlred> android java?
#514 [08:16] <Chromaryu> Yes.
#515 [08:16] <Garmamadlred> so...
#516 [08:16] <Chromaryu> So what?
#517 [08:16] <stdyrmx> Java is a programming/coding language
#518 [08:16] <Garmamadlred> why can;t I get that if I also own desktop version?
#519 [08:17] <Chromaryu> because it is different software
#520 [08:17] <Chromaryu> and answer is no.
#521 [08:17] <Garmamadlred> mann.
#522 [08:17] <Andrio> stdyrmx, well, the Notch apple has it normally; for other items you'll need to apply an enchantment using a save editor, or a command such as /give, /summon, /entitydata or /replaceitem (you can also hide the enchantment).
#523 [08:17] <Chromaryu> ^
#524 [08:17] <Garmamadlred> thanks anyway
#525 [08:17] <Chromaryu> ^^
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#527 [08:18] <vaszoly> Hi all! Anybody can to help me? Today I can't login to minecraft. I replaced my password, account.mojang site working successfully, but minecraft login page answer: Invalid email address or password.
#528 [08:18] <Garmamadlred> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
#529 [08:18] * Chromaryu sighs
#529 [08:18] <Garmamadlred> lol
#530 [08:18] <Garmamadlred> *sigh* *sigh* *sigh*
#531 [08:19] <Chromaryu> ??> Garmamadlred scold/reverse-trolling
#532 [08:19] <Absol> Garmamadlred: This is a community of people volunteering their time to offer technical support for a game which they enjoy, and wish to help others to be able to enjoy. We are here to help. We are not here to fool you or waste your time.
#533 [08:19] <Absol> Garmamadlred: We offer the best advice we have. Nothing other than experience is forcing us to offer any specific solutions; and nothing is forcing you to follow our advice if you don't like it.
#534 [08:19] <Chromaryu> nvm
#535 [08:19] * Chromaryu facedesks
#535 [08:19] <Andrio> vaszoly, how many times did you try on minecraft.net?
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#539 [08:21] <Chromaryu> Ping T/O
#540 [08:22] <Andrio> mm
#541 [08:23] <Dziq1337> Hello I wanted me to change my emial but I have email on the Polish side and not think none verification email
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#543 [08:24] <Dziq1337> helloo?
#544 [08:24] <Chromaryu> Dziq1337: Hm?
#545 [08:24] <Dziq1337> Hello I wanted me to change my emial but I have email on the Polish side and not think none verification email
#546 [08:24] <Chromaryu> There is no Verify Email?
#547 [08:24] <Dziq1337> ye
#548 [08:24] <Dziq1337> yes
#549 [08:24] <Chromaryu> also
#550 [08:24] <Andrio> Is that the new email inbox that isn't receiving the email?
#551 [08:25] <Chromaryu> (O_O)
#552 [08:25] <Andrio> (o_o)
#553 [08:25] <Dziq1337> not receiving email from other countries
#554 [08:26] <Dziq1337> what can i do now ?
#555 [08:26] <Dziq1337> heyyy
#556 [08:26] <Dziq1337> anybody here?
#557 [08:26] <Chromaryu> ... I think Andrio and me is here.
#558 [08:26] <Dziq1337> can u help me
#559 [08:26] <Dziq1337> now
#560 [08:26] <Dziq1337> ?
#561 [08:27] <Chromaryu> ??> Dziq1337 account/email-missing
#562 [08:27] <Andrio> Use a different one?
#563 [08:27] <Absol> Dziq1337: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#564 [08:27] <Absol> Dziq1337: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#565 [08:27] <Chromaryu> ^
#566 [08:27] <Andrio> Like Gmail
#567 [08:27] <Andrio> If your email system doesn't work, don't use it
#568 [08:27] <Andrio> Also, though, check your spam folder before writing it off.
#569 [08:28] * Rik [Rik@notlogged] has joined #minecrafthelp
#570 [08:28] <Rik> Hello
#571 [08:29] <Rik> My Minecraft does't work
#572 [08:29] <Chromaryu> ??> Rik ask
#573 [08:29] <Absol> Rik: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#574 [08:29] <Absol> Rik: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#575 [08:29] <Dziq1337> I click continue to come to me for a verification message and nothing fck and buy minecraft one day ago
#576 [08:29] <Rik> http://paste.ubuntu.com/23694693/
#577 [08:29] <Dziq1337> I click continue to come to me for a verification message and nothing fck and buy minecraft one day ago
#578 [08:30] <Chromaryu> Rik: Install AMD driver
#579 [08:30] <Dziq1337> chromaryu
#580 [08:30] <Chromaryu> Dziq1337: Follow what Andrio...
#581 [08:31] * Skillz [Skillz@notlogged] has joined #minecrafthelp
#582 [08:32] <Dziq1337> Chromaryu i check spam i dont have anything there
#583 [08:32] <Rik> You sure you can help me
#584 [08:32] <Rik> ?
#585 [08:32] <Chromaryu> Rik: Yea.
#586 [08:32] * Andrio wonders how Chromaryu can be.
#586 [08:32] <Rik> Ok
#587 [08:33] * Chromaryu can be Swordsman and Gunner... Oh I can be Knight too
#587 [08:33] <Andrio> I should go
#588 [08:33] <Chromaryu> Nope Nethack, I'll play later on
#589 [08:33] <Andrio> Are there guns in NetHack?
#590 [08:34] <Rik> I just want to play Minecraft, but he crash.
#591 [08:34] <Chromaryu> Nope
#592 [08:34] <Chromaryu> lol
#593 [08:34] <Andrio> mm
#594 [08:34] <Chromaryu> Knight part^
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#597 [08:34] <Andrio> Rik, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2032.
#598 [08:35] <Rik> Andrio. Im Downloading it
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#600 [08:35] <Rik> And now?
#601 [08:36] <Rik> I cant play
#602 [08:36] <Chromaryu> Rik: Install it
#603 [08:36] <Rik> ---- Minecraft Crash Report ----
#604 [08:36] <Rik> I dit
#605 [08:37] <Rik> I have installed it. and now?
#606 [08:37] <Andrio> Did you actually open the file?
#607 [08:37] <Rik> uhh
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#609 [08:37] <Rik> No
#610 [08:37] <Andrio> you'll need to.
#611 [08:37] <Rik> it is in dutch
#612 [08:38] <Andrio> It is?
#613 [08:38] <Andrio> That's supposed to be the English site.
#614 [08:38] <Rik> C:\Program Files\AMD\CIM\Reports\Report.xml
#615 [08:38] <Andrio> I'm not sure whether there's a Dutch one.
#616 [08:38] <Rik> do that in you're browser
#617 [08:39] <Andrio> yeah, I don't have that.
#618 [08:39] <Dziq1337> still nothing comes I can not personally change emial on lewickitomek40@gmail.com
#619 [08:39] <Dziq1337> still nothing comes I can not personally change emial on lewickitomek40@gmail.com
#620 [08:39] <Rik> Help!!!
#621 [08:39] <Andrio> Rik, what happened?
#622 [08:39] <Dziq1337> Andrio still nothing comes I can not personally change emial on lewickitomek40@gmail.com
#623 [08:40] <Rik> I installed it. its on my PC but i cant play Minecraft
#624 [08:40] <Andrio> ??> Dziq1337 scold/repeat
#625 [08:40] <Absol> Dziq1337: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#626 [08:40] <Absol> Dziq1337: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#627 [08:40] <Chromaryu> Rik: restart
#628 [08:40] <Rik> Restart what?
#629 [08:40] <Dziq1337> nice
#630 [08:40] <Andrio> Dziq1337, is lewickitomek40@gmail.com your new email address?
#631 [08:40] <Dziq1337> yes
#632 [08:41] <Dziq1337> I can not change this email because I do not have the verification email
#633 [08:41] <Andrio> hm
#634 [08:41] <Rik> RESTART WHAT?>
#635 [08:41] <Chromaryu> PC?
#636 [08:41] <Andrio> Rik, your PC
#637 [08:41] <Dziq1337> You can change my account Mojang to this email?
#638 [08:41] <Rik> Ok
#639 [08:42] <Andrio> Dziq1337, are you sure you typed it right?
#640 [08:42] <Andrio> Dziq1337, even if we could, that'd kinda defeat the purpose of the verification system.
#641 [08:42] * hi [hi@notlogged] has joined #minecrafthelp
#642 [08:42] <Dziq1337> what can i do then
#643 [08:43] <Dziq1337> i pay 20 $
#644 [08:43] * nachoXDXD [nachoXDXD@notlogged] has joined #minecrafthelp
#645 [08:43] <Andrio> Dziq1337, are you sure you typed it right?
#646 [08:43] <hi> i can not log on it
#647 [08:44] * hassanttko [hassanttko@notlogged] has joined #minecrafthelp
#648 [08:44] <hi> HELP
#649 [08:44] <Dziq1337> andrio yes
#650 [08:44] <hi> i can not log on??/
#651 [08:45] <Andrio> ??> Dziq1337 account/email-missing
#652 [08:45] <Absol> Dziq1337: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#653 [08:45] <Absol> Dziq1337: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#654 [08:45] <Andrio> hi, what happens when you try?
#655 [08:45] * Rik [Rik@notlogged] has quit. (Ping timeout: 195 seconds)
#656 [08:47] <hi> it sais that is is verifing email but is doen nothing eals
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#659 [08:47] <Dziq1337> Andrio
#660 [08:48] <Dziq1337> I know but to change emial I have verified the old email and I can not verify it because the message from Mojang can not come to my email because this email is of Polish and at the Polish emal not come message from Mojang and I want you to tell me changed the email itself because I I can not
#661 [08:49] <Andrio> I feel like I'm missing something...
#662 [08:49] <Dziq1337> ?
#663 [08:49] <Andrio> Dziq1337, perhaps this page will help: https://help.mojang.com/customer/portal/articles/901432
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#666 [08:53] <Dziq1337> Andrio I do not have access to the old email!
#667 [08:53] <Andrio> ah
#668 [08:54] <Dziq1337> u cant help me?
#669 [08:54] <Andrio> Dziq1337, perhaps this page will help: https://help.mojang.com/customer/portal/articles/901432
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#673 [09:03] <Dziq1337> FCK IT
#674 [09:03] <Dziq1337> i cant
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#680 [09:09] <themarinedude> hello?
#681 [09:09] <themarinedude> I NEED HELP
#682 [09:11] <themarinedude> I NEED HELP
#683 [09:11] <themarinedude> I cant access to my minecraftr acc and Mojang acc, idk why i reset like 3 times and nothing please i need help
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#685 [09:12] * themarinedude [themarinedude@notlogged] has joined #minecrafthelp
#686 [09:12] <themarinedude> hello
#687 [09:12] <themarinedude> i cant access to my minecraft acc and mojang acc
#688 [09:12] <themarinedude> i reset like 3 times
#689 [09:12] <themarinedude> but i cant
#690 [09:18] * stdyrmx [stdyrmx@notlogged] has joined #minecrafthelp
#691 [09:18] <stdyrmx> how can i make minecraft heads sayy something in chat when right-clicked on
#692 [09:18] * thymajestictree [thymajestictree@notlogged] has joined #minecrafthelp
#693 [09:18] <stdyrmx> ?
#694 [09:19] <thymajestictree> anyone know how to sortout runtime problem
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#696 [09:22] <themarinedude> help?
#697 [09:23] <themarinedude> i cant access to my minecraft acc
#698 [09:23] <themarinedude> and mojang acc
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#701 [09:23] <themarinedude> heeeeeeeelp
#702 [09:23] <themarinedude> please
#703 [09:23] <themarinedude> wtf
#704 [09:24] <themarinedude> i cant access to my minecraft acc and mojang acc
#705 [09:24] <themarinedude> why?
#706 [09:24] <themarinedude> im trying 3 times and nothin
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#712 [09:32] <Haider> Hello?
#713 [09:32] * mattmattyoti [mattmattyoti@notlogged] has joined #minecrafthelp
#714 [09:32] <Haider> Hello?
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#717 [09:34] <jurian> i have a problem
#718 [09:35] <jurian> i cannot run minecraft on my windows pc
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#730 [09:53] <maan> can't start minecraft...Completely ignored arguments: [--nativeLauncherVersion, 307] [16:49:57] [Client thread/INFO]: Setting user: spamloos [16:49:58] [Client thread/WARN]: Skipping bad option: lastServer: [16:49:58] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:49:58] [Client thread/INFO]: Reloading ResourceManager: Default [16:49:59] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:49:59] [Thread-5/INFO]: Initial
#731 [09:54] * iBurke [iBurke@notlogged] has joined #minecrafthelp
#732 [09:55] <iBurke> .log iBurke@@
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#745 [10:18] <Xaden> After using the correct login information it still says I have invalid credentials
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#749 [10:19] <snowtx> hello?
#750 [10:19] <gamer06yt> non riesco a giocare
#751 [10:20] <snowtx> i cant login to my minecraft account is there any problem?
#752 [10:20] * Jhon [Jhon@notlogged] has joined #minecrafthelp
#753 [10:20] <gamer06yt> credo che il mio computer non supporti il gioco
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#755 [10:21] * Jhon [Jhon@notlogged] has quit. (Client Quit)
#756 [10:21] <gamer06yt> puoi scrivere in italiano per favore
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#759 [10:23] <Orus_> hello
#760 [10:23] <gamer06yt> si.
#761 [10:23] <Orus_> im here today to tell you about minecraft crash
#762 [10:23] <Orus_> i cant open minecraft
#763 [10:23] <gamer06yt> ho aggiornato anche il pc
#764 [10:24] <Orus_> but the launcher its ok
#765 [10:24] <gamer06yt> scusate capisco poco l'inglese
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#771 [10:28] <Orus_> http://paste.ubuntu.com/23695218/
#772 [10:29] <Orus_> HELP ME PLS T.T
#773 [10:29] <Orus_> I CANT ENTER TO MINECRAFT
#774 [10:34] * iBurke [iBurke@notlogged] has joined #minecrafthelp
#775 [10:35] <gamer06yt> gamer06yt---- Minecraft Crash Report ---- // Quite honestly, I wouldn't worry myself about that. Time: 27/12/16 17.32 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDispl
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#779 [10:38] <iBurke_> |log
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#783 [10:40] <iBurke_> ??> gamer06yt win/dxdiag
#784 [10:40] <Absol> gamer06yt: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#785 [10:42] <iBurke_> ??> Orus_ win/dxdiag
#786 [10:42] <Absol> Orus_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#796 [10:53] <AbstractTitan> #minecrafthelp: Just downloaded Minecraft on my new PC and it keeps on crashing. Here is the information that it gave me on mojang to show to you guys... http://paste.ubuntu.com/23695326/
#797 [10:53] <Orus_> iBurke_
#798 [10:53] <Orus_> and now?
#799 [10:53] <Orus_> http://paste.ubuntu.com/23695337/
#800 [10:54] <AbstractTitan> As soon as I try to boot it up, it crashes.
#801 [10:54] <Orus_> i have new pc and the launcher is broken , i dont know
#802 [10:54] <AbstractTitan> Ugh... It this just a problem for all of these guys?
#803 [10:55] <Orus_> yes !!
#804 [10:55] <jorge> Hello, I want to buy minecraft but the name I want is not available, but nobody uses that name because it has no skin, I would like to know if they can put that name available to buy it, the name is PinkiBoy
#805 [10:56] * iBurke__ [iBurke__@notlogged] has joined #minecrafthelp
#806 [10:56] <Orus_> burke i did
#807 [10:56] <Orus_> the instructions
#808 [10:56] <iBurke__> Where is it?
#809 [10:56] <Orus_> http://paste.ubuntu.com/23695337/
#810 [10:56] <AbstractTitan> #minecrafthelp: Just downloaded Minecraft on my new PC and it keeps on crashing. Here is the information that it gave me on mojang to show to you guys... http://paste.ubuntu.com/23695326/
#811 [10:57] <iBurke__> AbstractTitan: we received your message already. Please wait for a response.
#812 [10:57] <Orus_> and me ?
#813 [10:57] <Orus_> :(
#814 [10:58] <iBurke__> Orus_: I'm researching
#815 [10:58] <iBurke__> |log
#816 [10:59] <jorge> Hello, I want to buy minecraft but the name I want is not available, but nobody uses that name because it has no skin, I would like to know if they can put that name available to buy it, the name is PinkiBoy
#817 [10:59] <iBurke__> jorge: if it is not available then someone has the account already. Mojang cannot change account names or remove accounts with no skin.
#818 [10:59] <iBurke__> Just because someone doesn't have a skin does not mean they do not play.
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#820 [11:01] * iBurke__ is now known as iBurke
#821 [11:02] <Orus_> iBurke what do you found?
#822 [11:02] <Orus_> what did you find?
#823 [11:02] <iBurke> Can you please wait? I'm on a very very slow connection right now.
#824 [11:03] <Orus_> :( ok
#825 [11:05] * Buzzatto [Buzzatto@notlogged] has joined #minecrafthelp
#826 [11:05] <Buzzatto> estou com problema e diz que é placa de vídeo
#827 [11:05] <Buzzatto> http://paste.ubuntu.com/23695373/
#828 [11:05] <iBurke> Orus_: You have a very old graphics card which is not supported on Windows 8, 8.1, or 10 and therefore may not work properly or at all with Minecraft. You can try to download a driver here http://www.intel.com/content/www/us/en/support/graphics-drivers/legacy-graphics/graphics-drivers-for-intel-g33-express-chipset.html but there is no guarantee. Your options beyond this are: Upgrade your graphics
#829 [11:06] <iBurke> card (desktop PC only) // Downgrade to Windows 7 // Buy a modern PC or Laptop
#830 [11:07] <iBurke> ??> Buzzatto lang/pt
#831 [11:07] <Absol> Buzzatto: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#832 [11:07] <iBurke> AbstractTitan: Run Windows Update and see if you can get your drivers updated.
#833 [11:08] <iBurke> AbstractTitan: let me know if you need more help
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#835 [11:09] <Buzzatto> ok
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#837 [11:10] * SpeschAmSkilln [SpeschAmSkilln@notlogged] has joined #minecrafthelp
#838 [11:10] <iBurke> Buzzatto: Try running Windows Update to update your graphics card drivers. Let me know if you need more help.
#839 [11:10] * SpeschAmSkilln [SpeschAmSkilln@notlogged] has quit. (Client Quit)
#840 [11:12] <Buzzatto> I'll try to run!
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#844 [11:19] <Orus_> Burke ty
#845 [11:20] <iBurke> No problem :)
#846 [11:20] * John_ [John_@notlogged] has joined #minecrafthelp
#847 [11:20] * J4X [J4X@notlogged] has joined #minecrafthelp
#848 [11:20] <John_> My account has been hacked and they changed the email what do i do?
#849 [11:21] <iBurke> Contact customer support
#850 [11:22] <iBurke> John_: https://help.mojang.com/customer/en/portal/articles/361483-my-account-was-stolen
#851 [11:23] <John_> I cant change the password because they changed the email to the account
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#853 [11:23] * ZonePlaysYT [ZonePlaysYT@notlogged] has joined #minecrafthelp
#854 [11:23] <ZonePlaysYT> Hello
#855 [11:23] <ZonePlaysYT> i need help
#856 [11:23] <ZonePlaysYT> http://paste.ubuntu.com/23695523/
#857 [11:23] * Ix5loodz [Ix5loodz@notlogged] has joined #minecrafthelp
#858 [11:24] <John_> It was changed back in aug cause i havent played for awhile and when i click to dispute it, it tells me invalid token
#859 [11:24] <Ix5loodz> Hello , I can't open my account
#860 [11:24] <iBurke> If you are sure that your account was compromised, locate your transaction ID or gift code and contact customer support.
#861 [11:25] <John_> what if i do not know where that stuff is?
#862 [11:26] * ZonePlaysYT_ [ZonePlaysYT_@notlogged] has joined #minecrafthelp
#863 [11:26] <iBurke> http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#864 [11:26] <ZonePlaysYT_> http://paste.ubuntu.com/23695523/
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#866 [11:27] * Ix5loodz [Ix5loodz@notlogged] has quit. (Client Quit)
#867 [11:28] <ZonePlaysYT_> http://paste.ubuntu.com/23695523/ i think its a problem with the driver
#868 [11:28] <ZonePlaysYT_> can anyone help me?
#869 [11:29] <iBurke> Wait please
#870 [11:29] <ZonePlaysYT_> ok
#871 [11:29] * chance [chance@notlogged] has joined #minecrafthelp
#872 [11:30] <chance> hi
#873 [11:30] <chance> hi
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#875 [11:30] <iBurke> ZonePlaysYT_: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows+7+-+64
#876 [11:31] <ZonePlaysYT_> ok thx
#877 [11:31] * iBurke_ [iBurke_@notlogged] has joined #minecrafthelp
#878 [11:31] <iBurke_> .log iburke_@@
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#880 [11:32] * iBurke_ is now known as iBurke
#881 [11:32] * picklepotman [picklepotman@notlogged] has joined #minecrafthelp
#882 [11:34] <picklepotman> Me and my 2 brothers are trying to lan, all on different minecraft accounts on three computers (mac) but whenever I try to connect with them it says no route to host???+
#883 [11:35] * HippiHermine [HippiHermine@notlogged] has joined #minecrafthelp
#884 [11:36] * Jospatz1970 [Jospatz1970@notlogged] has joined #minecrafthelp
#885 [11:36] * ZonePlaysYT_ [ZonePlaysYT_@notlogged] has quit. (Ping timeout: 195 seconds)
#886 [11:37] <iBurke> picklepotman: connected to the same network, rigjt?
#887 [11:37] <picklepotman> yes
#888 [11:37] <iBurke> Right?*
#889 [11:37] * Drecake [Drecake@notlogged] has joined #minecrafthelp
#890 [11:38] <iBurke> Possibly blocked by antivirus or firewall?
#891 [11:38] <Jospatz1970> hi. how i can get back my login datas for minecraft? the system calls "contact customer support " but ther are only helps, not contact to support
#892 [11:38] <picklepotman> no firewalls
#893 [11:38] <mattym> ??> Jospatz1970 account/send-email
#894 [11:38] <Absol> Jospatz1970: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#895 [11:38] <Absol> Jospatz1970: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#898 [11:42] <mattym> picklepotman, Are all the computers Macs?
#899 [11:42] <picklepotman> Yes
#900 [11:43] <Jospatz1970> thx
#901 [11:43] * topugamer [topugamer@notlogged] has joined #minecrafthelp
#902 [11:44] <mattym> picklepotman, Is it always the same computer that cant connect, or does it matter which order you try to connect to the host?
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#905 [11:46] <gibb0ns> hello
#906 [11:46] <picklepotman> My brother opens his world to lan, my other brother connects easily but then I can't even see server, he gives me the numbers for the world, I try to connect; No route to host
#907 [11:46] <gibb0ns> i need help with my mac
#908 [11:46] <gibb0ns> i am unsure of how to get to my versions folder on mac
#909 [11:48] <mattym> picklepotman, What numbers are you using?
#910 [11:48] <iBurke> In the launcher, choose Open Game Directory
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#912 [11:49] <picklepotman> When he opens his game to lan it says something like local game hosted on port (some numbers)
#913 [11:50] <mattym> picklepotman, Yes, but thats not the full address.
#914 [11:50] <mattym> picklepotman, Ok lets try this.
#915 [11:51] <mattym> picklepotman, On the host computer, open up the Terminal App, its found in Applications -> utilities
#916 [11:51] <picklepotman> ok
#917 [11:52] <mattym> picklepotman, Remember, you need to do this on the computer that is going to be used as the host, or do it again should you change which computer is hosting
#918 [11:52] <picklepotman> ok
#919 [11:52] <mattym> picklepotman, In terminal type the command: ifconfig
#920 [11:52] <mattym> picklepotman, That should make it display some info
#921 [11:53] <mattym> picklepotman, look for where is says, 'intet'
#922 [11:53] <mattym> 'inet*'
#923 [11:53] <mattym> picklepotman, Next to one may be a number like 127.0.0.1, ignore that one
#924 [11:54] <mattym> picklepotman, What is next to the other/s inet entries
#925 [11:56] <picklepotman> there are so many inets which one am I supposed to look for
#926 [11:56] <mattym> picklepotman, Ignore any inet6's
#927 [11:56] <mattym> picklepotman, Its wireless right?
#928 [11:57] <picklepotman> netmask 0xff000000
#929 [11:57] <mattym> picklepotman, Its wireless right?
#930 [11:57] <picklepotman> wireless?
#931 [11:57] * topugamer [topugamer@notlogged] has quit. (Ping timeout: 195 seconds)
#932 [11:57] <mattym> picklepotman, The host computer, is connected to the internet how?
#933 [11:57] <picklepotman> yes it is wireless
#934 [11:58] <mattym> picklepotman, Close terminal, go to the Network settings app
#935 [11:59] <picklepotman> yes
#936 [11:59] <mattym> picklepotman, If you select the wireless network you are using from the list, it should tell you your internal IP address that the network gave that computer..
#937 [11:59] <mattym> Restart the LAN game on the host computer, copy down the number it gives you and the IP
#938 [12:00] <mattym> Then on your computer, direct connect to the IP:PORT
#939 [12:00] <mattym> where the PORT is the number the game gave you
#940 [12:00] <mattym> and IP is the number from the network settings app, and include the : between them
#941 [12:00] <picklepotman> okok
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#943 [12:01] * iBurke [iBurke@notlogged] has quit. (Read error: Connection reset by peer)
#944 [12:01] <picklepotman> And should that connect me?
#945 [12:02] <mattym> picklepotman, Lets see
#946 [12:02] <mattym> picklepotman, You need to note, the IP part will change based on which computer is hosting
#947 [12:02] * belmin [belmin@notlogged] has joined #minecrafthelp
#948 [12:02] <picklepotman> ok
#949 [12:02] <mattym> And sometimes your router will reassign the IPs it gives to the computer.
#950 [12:03] <mattym> So if this does work, should it not in the future, you will need to check the numbers again
#951 [12:03] <mattym> So if this does work, should it not in the future, you will need to check the numbers again
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#954 [12:04] <picklepotman> wait there are three number things ipv4, subnet something and router is that the ip?
#955 [12:04] * davi [davi@notlogged] has joined #minecrafthelp
#956 [12:04] <picklepotman> and the numbers are all the same on all computers
#957 [12:04] * gamer06yt [gamer06yt@notlogged] has quit. (Quit: Web client closed)
#958 [12:05] <picklepotman> where can I find this IP
#959 [12:05] <mattym> picklepotman, Do you see where it says status?
#960 [12:06] <picklepotman> no
#961 [12:06] * iBurke [iBurke@notlogged] has joined #minecrafthelp
#962 [12:07] <mattym> picklepotman, You are in the Network app on the mac right?
#963 [12:07] * davi [davi@notlogged] has quit. (Ping timeout: 195 seconds)
#964 [12:08] <picklepotman> I'm not even sure anymore, where is it
#965 [12:09] <mattym> picklepotman, http://www.wikihow.com/Find-Your-IP-Address-on-a-Mac
#966 [12:11] <picklepotman> aaaa there it is I just went to advanced
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#970 [12:12] <picklepotman> but ok now I know the IP of the host computer and I should use IP:port
#971 [12:12] <picklepotman> correct?
#972 [12:12] <mattym> picklepotman, yes including the :
#973 [12:12] <picklepotman> ok thank you very much for the help and your patience
#974 [12:15] <picklepotman> I will name my firstborn after you
#975 [12:15] <mattym> picklepotman, Did it work?
#976 [12:15] <picklepotman> I'm just joking, but really thank you so much, you just saved us 5 days of not doing anything it worked
#977 [12:16] <mattym> Yeah, really there is a deeper issue in one or several of the computers or the routers settings.
#978 [12:16] <mattym> Im just not familiar enough with Macs to know where to start with that.
#979 [12:17] <picklepotman> Ok, but you definitely helped alot! We're not at home, so we don't know the routers, maybe it will work at home
#980 [12:34] * SombraNCraft [SombraNCraft@notlogged] has joined #minecrafthelp
#981 [12:34] <SombraNCraft> ola
#982 [12:34] * J4X [J4X@notlogged] has quit. (Quit: Going offline, see ya! (www.adiirc.com))
#983 [12:34] <SombraNCraft> ola
#984 [12:35] <SombraNCraft> ei
#985 [12:35] <SombraNCraft> alguém?
#986 [12:35] * JOE [JOE@notlogged] has joined #minecrafthelp
#987 [12:35] <SombraNCraft> Ola joe
#988 [12:36] <JOE> Hi there
#989 [12:36] <JOE> I'm trying to link my minecrft on all systems
#990 [12:36] <mattym> JOE, What do you mean?
#991 [12:37] <SombraNCraft> So today I was opening my minecraft.
#992 [12:37] <SombraNCraft> And he does not want to log in with my account
#993 [12:38] <JOE> I want to let my kids play on the pc and Xbox one or iPad together in the same world or relm
#994 [12:38] <mattym> JOE, Thats not possible.
#995 [12:38] <SombraNCraft> okk
#996 [12:39] <mattym> JOE, Win 10 Edition, and the Pocket Editions, can play on the same Realm or World
#997 [12:39] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#998 [12:39] <JOE> It says it is online
#999 [12:39] <mattym> JOE, All other versions are independent of each other.
#1000 [12:39] <SombraNCraft> I found it very strange, my account does not work, I put email and password but it does not come in, what could have happened?
#1001 [12:39] <mattym> SombraNCraft, What is the exact error you get
#1002 [12:39] <JOE> Whtsthd point of the relm than
#1003 [12:40] <mattym> JOE, An always on server you dont have to worry about running.
#1004 [12:40] <mattym> They still clearly state what versions of the game they are for.
#1005 [12:40] <JOE> I am reading right here you can play across windows 10 and pc
#1006 [12:40] <mattym> JOE, And where are you reading this?
#1007 [12:40] <JOE> And the Xbox one
#1008 [12:41] <JOE> Online clear as dAy
#1009 [12:41] <SombraNCraft> I hope this is a customer support
#1010 [12:41] <mattym> JOE, Where? What website link?
#1011 [12:41] * yeet [yeet@notlogged] has joined #minecrafthelp
#1012 [12:41] <SombraNCraft> I hope this is a customer support
#1013 [12:41] <yeet> The verificiation email will not come through to me
#1014 [12:41] <mattym> SombraNCraft, What is the exact error you get when attempting to log in?
#1015 [12:42] <mattym> yeet, Who is your email provider?
#1016 [12:42] <yeet> My school.
#1017 [12:42] <mattym> yeet, Then use another email account.
#1018 [12:43] <yeet> How do I switch emails? I haven't played the game in years and was just looking to hop on for a little bit. How can I change my email while retaining access to the game?
#1019 [12:43] * SombraNCraft [SombraNCraft@notlogged] has quit. (Quit: Web client closed)
#1020 [12:44] <mattym> yeet, Wait, if you have played before, you should not be expecting any verification email.
#1021 [12:45] <mattym> yeet, What is it you are expecting to receive?
#1022 [12:45] <yeet> Years ago before you had to create a Mojang account. IT said I needed to verify my email.
#1023 [12:46] <mattym> yeet, Are you currently trying to create a Mojang account?
#1024 [12:46] <yeet> YEs
#1025 [12:47] <mattym> yeet, Then just use a different email to create the mojang account.
#1026 [12:48] <yeet> I don't want to buy the game again
#1027 [12:48] <mattym> yeet, What is your ingame player name.
#1028 [12:49] <yeet> menadog
#1029 [12:50] <mattym> yeet, Ok, you have an unmigrated account. So this is very simple.
#1030 [12:50] <mattym> yeet, Create a new account on mojang.com using a regular email service like Gmail.
#1031 [12:50] <mattym> yeet, And migrate you minecraft account to the new one.
#1032 [12:51] * Bloodbayne [Bloodbayne@notlogged] has joined #minecrafthelp
#1033 [12:51] <yeet> thank you
#1034 [12:52] <Bloodbayne> Hello?
#1035 [12:52] <mattym> Yes Bloodbayne
#1036 [12:57] * iThies [iThies@notlogged] has joined #minecrafthelp
#1037 [13:00] <iThies> Every time I try to login i will get the error: (SunCertPathBuilderException: unable to find valid certification path to requested target).... how to solve this? please help.
#1038 [13:00] * GeoNoDie [GeoNoDie@notlogged] has joined #minecrafthelp
#1039 [13:00] * sgtlaggy [sgtlaggy@notlogged] has joined #minecrafthelp
#1040 [13:00] <GeoNoDie> hy
#1041 [13:01] <GeoNoDie> i have problem with mincraft laucher
#1042 [13:02] <GeoNoDie> When you get on a game server gives me crash
#1043 [13:02] <GeoNoDie> can i help me ?
#1044 [13:02] <GeoNoDie> see that
#1045 [13:02] <GeoNoDie> see that
#1046 [13:02] <GeoNoDie> Http://prntscr.com/dokd9v
#1047 [13:02] <GeoNoDie> Http://prntscr.com/dokatt
#1048 [13:02] <GeoNoDie> can i help me ?
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#1052 [13:04] <GeoNoDie> @absol ?
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#1057 [13:11] <iThies> Every time I try to login i will get the error: (SunCertPathBuilderException: unable to find valid certification path to requested target).... how to solve this? please help.
#1058 [13:12] * pjnoah [pjnoah@notlogged] has joined #minecrafthelp
#1059 [13:12] <pjnoah> Hi
#1060 [13:12] <pjnoah> I needh elp
#1061 [13:12] <pjnoah> I need help**
#1062 [13:12] <iThies> ok
#1063 [13:12] <iThies> with what
#1064 [13:12] <pjnoah> wait ur staff right?
#1065 [13:12] <iThies> no
#1066 [13:12] <pjnoah> well
#1067 [13:12] <GeoNoDie> guys can help me anyone ?
#1068 [13:13] <iThies> maybe i can help you? im not staff
#1069 [13:13] <GeoNoDie> Http://prntscr.com/dokd9v
#1070 [13:13] <GeoNoDie> pls
#1071 [13:13] <GeoNoDie> help
#1072 [13:13] <GeoNoDie> me
#1073 [13:13] * Absol kicked GeoNoDie from #minecrafthelp (Reason: eoNoDie :Stop spamming)
#1074 [13:13] <iThies> Abso1?
#1075 [13:13] * alika [alika@notlogged] has joined #minecrafthelp
#1076 [13:13] <iThies> Every time I try to login i will get the error: (SunCertPathBuilderException: unable to find valid certification path to requested target).... how to solve this? please help.
#1077 [13:13] * GeoNoDie [GeoNoDie@notlogged] has joined #minecrafthelp
#1078 [13:13] <GeoNoDie> pls :3
#1079 [13:13] <alika> java.lang.nullpointerexcaption
#1080 [13:13] <GeoNoDie> why icked me
#1081 [13:13] <GeoNoDie> :(
#1082 [13:13] <GeoNoDie> Http://prntscr.com/dokd9v
#1083 [13:13] <GeoNoDie> pls i need help
#1084 [13:13] <pjnoah> Well first of I'm korean and japanese and I have a korean friend we go on a korean server right and I try to type to my friend in korean doesn't work So I use google translator and it works please tell me how to fix the language chat (Btw I do have the keyboard thing for korean and Im on a mac)
#1085 [13:14] * alika [alika@notlogged] has quit. (Client Quit)
#1086 [13:15] <pjnoah> hello??
#1087 [13:17] * bob [bob@notlogged] has joined #minecrafthelp
#1088 [13:17] <pjnoah> Can someone help?
#1089 [13:18] <bob> my game i just got wont open will only crash
#1090 [13:18] <bob> i tried everything
#1091 [13:18] <pjnoah> Well first of I'm korean and japanese and I have a korean friend we go on a korean server right and I try to type to my friend in korean doesn't work So I use google translator and it works please tell me how to fix the language chat (Btw I do have the keyboard thing for korean and Im on a mac)
#1092 [13:19] <bob> is anyone gonna help?
#1093 [13:19] <bob> bye
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#1100 [13:21] <pjnoah> Well first of I'm korean and japanese and I have a korean friend we go on a korean server right and I try to type to my friend in korean doesn't work So I use google translator and it works please tell me how to fix the language chat (Btw I do have the keyboard thing for korean and Im on a mac
#1101 [13:21] <pjnoah> can someone help with that
#1102 [13:24] * Selina9 [Selina9@notlogged] has joined #minecrafthelp
#1103 [13:25] <Selina9> Hallo
#1104 [13:25] <Selina9> Kunt u mij helpen
#1105 [13:26] * Rasmus [Rasmus@notlogged] has joined #minecrafthelp
#1106 [13:27] <Rasmus> I changed minecraft versions from 1.11 to 1.7, now i changed it back to 1.11, and all my items are gone, this is singleplayer
#1107 [13:27] <Rasmus> Can i Restore all my items by the log files somehow?
#1108 [13:28] <pjnoah> can someone help?
#1109 [13:28] <Rasmus> Can someone help me with this issue?
#1110 [13:29] <pjnoah> Reassume did you have 1.11 stuff in ur chests?
#1111 [13:29] * Selina9 [Selina9@notlogged] has quit. (Client Quit)
#1112 [13:30] <Rasmus> Im pretty sure i had some new stuff
#1113 [13:30] <Rasmus> even the flowers in the pots are gone, and my chests are invisible until i touch them
#1114 [13:31] <GeoNoDie> Http://prntscr.com/dokd9v can help me ?
#1115 [13:33] * Justrim [Justrim@notlogged] has joined #minecrafthelp
#1116 [13:33] <Justrim> I recently installed windows 7 and minecraft keeps crashing...
#1117 [13:33] <Justrim> ---- Minecraft Crash Report ---- // I just don't know what went wrong :( Time: 27.12.16 20:27 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.c
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#1128 [13:44] <Rasmus> I changed minecraft versions from 1.11 to 1.7, now i changed it back to 1.11, and all my items are gone, its a singleplayerworld, i was wondering if I could manage to log in into an erlier safe in the singleplayerworld
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#1131 [13:45] <Anna> Rasmus: unless you saved an older versoon of it, not really. or if your computer has backups of it
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#1144 [13:58] <SaikoCze> Hello, I have a problem. I can not log in to my minecraft account (the game). And when, after some time I log in, so it will not let me on the servers, need advice.
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#1150 [14:03] <SaikoCze> #minecrafthelp
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#1152 [14:03] <SaikoCze> Hello, I have a problem. I can not log in to my minecraft account (the game). And when, after some time I log in, so it will not let me on the servers, need advice.
#1153 [14:04] <thakeray> i bought a minecraft giftcard to make a realm with it. but when i try to activate the code it says that i already have a minecraft account? id do own a minecraft account but i wanted to use the code for a realm. how can i make a realm with it?
#1154 [14:04] <Anna> did you buy a realm card or a minecraft account card? they are two different cards
#1155 [14:04] <Anna> SaikoCze: what does it say exactly?
#1156 [14:05] <SaikoCze> Just give me something blbne an account
#1157 [14:05] <thakeray> i just bought a card with minecraft pc/mac on it
#1158 [14:06] <SaikoCze> my minecraft an account half of the year and 100% work suddenly stopp
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#1160 [14:06] <SaikoCze> please help :/
#1161 [14:06] <SaikoCze> please help :/
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#1163 [14:07] <Lombaxy> heya im having a problem where the game crashes every time i load in. no mods.
#1164 [14:07] <Anna> thakeray: you may have got a minecraft account card instead of a realms one then
#1165 [14:07] <SaikoCze> Six months my minecraft account working and suddenly I can not log in, and when you log in, so I do not servers.
#1166 [14:07] <Anna> SaikoCze: what exactly does it say?
#1167 [14:07] <Anna> ??> Lombaxy launcher/crash-log
#1168 [14:07] <Absol> Lombaxy: We need to see your crash log, which appears after a crash.
#1169 [14:07] <Absol> Lombaxy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1170 [14:08] <Lombaxy> java se crash, http://pastebin.com/u9q22vm5
#1171 [14:08] <Lombaxy> oh
#1172 [14:08] <thakeray> is there anyway i can change it?
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#1174 [14:09] <Lombaxy> there is no crash shown in game output launcher screen
#1175 [14:10] <SaikoCze> On my minecraft account the not sign and when I log in so I can not connect to minecraft servers. I'm sorry but I do not speak English.
#1176 [14:10] <SaikoCze> Ok
#1177 [14:10] <SaikoCze> Screen
#1178 [14:11] <Lombaxy> http://paste.ubuntu.com/23696335/
#1179 [14:11] <SaikoCze> Když jsem přihlášen na original minecraft učtu, tak mi to píše toto https://ctrlv.cz/rkHQ
#1180 [14:12] <SaikoCze> sorry
#1181 [14:12] <SaikoCze> sorry guys
#1182 [14:12] <SaikoCze> When I logged onto the original minecraft account, so I'm writing this https://ctrlv.cz/rkHQ
#1183 [14:13] <thakeray> so is there any way i can change my code into a realm code?
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#1187 [14:16] <nouk2003> iemand hier nederlands?
#1188 [14:16] <nouk2003> hello?
#1189 [14:18] <nouk2003> i can not play mincraft and i could this wel how work this
#1190 [14:19] <nouk2003> i delete mincraft and than there is minecraft 1´
#1191 [14:20] <Lombaxy> my problem persists regardless of version
#1192 [14:20] <nouk2003> i need hulp
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#1194 [14:23] <Lombaxy> "AL lib: (EE) alc_cleanup: 1 device not closed Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"
#1195 [14:23] <Lombaxy> what does this mean?
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#1197 [14:24] <agusriel> ñ
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#1200 [14:27] * MrMatty [MrMatty@notlogged] has joined #minecrafthelp
#1201 [14:27] <MrMatty> hi
#1202 [14:28] <MrMatty> My minecraft is giving the error pixel format not accelerated
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#1204 [14:30] <MrMatty> hello????
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#1206 [14:30] <Mop> hello?
#1207 [14:31] <MrMatty> hi
#1208 [14:31] * Alecia [Alecia@notlogged] has joined #minecrafthelp
#1209 [14:31] <Mop> Can anyone help me with account stuff
#1210 [14:31] <Mop> I can't get on my minecraft account
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#1212 [14:31] <Mop> it's been a while
#1213 [14:32] <MrMatty> error pixel format not accelerat
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#1215 [14:32] <MrMatty> HOW TO SOLVE??
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#1217 [14:33] <MrMatty> On windows 8 did not give a problem, but I upgraded to windowns 10 and gave this error
#1218 [14:33] <osuka_> MrMatty 9 times out of 10 your hardware isn't supported by windows 10, so only solutions are to either downgrade or get a new graphics processor
#1219 [14:33] <osuka_> Try updating drivers, though. That could solve it
#1220 [14:34] <MrMatty> thanks
#1221 [14:35] <MrMatty> I'll try
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#1224 [14:37] <MrMatty> hi
#1225 [14:37] <osuka_> hi
#1226 [14:38] <MrMatty> So there's no way I can play minecraft on windows 10?
#1227 [14:38] <osuka_> Try updating drivers. That could work
#1228 [14:39] <osuka_> If it doesn't, get a new graphics processor. Otherwise, nope
#1229 [14:39] <MrMatty> And if it does not work??
#1230 [14:40] <osuka_> If updating drivers doesn't work, maybe consider reading all of my messages before asking for the same answer three times in a row
#1231 [14:40] <osuka_> Or buying a new graphics card. That, too
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#1233 [14:43] <hi> I can't purchase minecraft. I enter my card information and it says that it cant verify the information. The information is correct and i have contacted my bank. They say there is no problem on there end.
#1234 [14:44] <hi> I am located in the united states and am using a master card debit card.
#1235 [14:47] <MrMatty> I updated it and nothing
#1236 [14:48] <MrMatty> osuka
#1237 [14:48] <osuka_> So read the rest of the message
#1238 [14:48] <osuka_> selective blindness isn't amusing
#1239 [14:49] <osuka_> it's annoying, really, because it's the fourth time you're asking me the same thing
#1240 [14:49] <osuka_> Get a new graphics processor or downgrade
#1241 [14:50] <MrMatty> It will take on your ass.
#1242 [14:51] <MrMatty> I do not understand what you're talking about, I'm Brazilian.
#1243 [14:51] <osuka_> So am I
#1244 [14:51] <MrMatty> voce tambem é brasileira??
#1245 [14:52] <MrMatty> fala alguma coisa
#1246 [14:52] <MrMatty> suck my dick
#1247 [14:52] <Absol> MrMatty: Please keep it civil
#1248 [14:53] <MrMatty> sorry
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#1252 [15:04] <hi> minecraft says can't verify credit card
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#1255 [15:10] <thgilfodrol> hi, have you tried another card?
#1256 [15:10] <hi> yes
#1257 [15:10] <hi> i tried two
#1258 [15:10] <hi> it says can't verify either
#1259 [15:11] <thgilfodrol> might be something about foreign currency/transactions I guess
#1260 [15:11] <thgilfodrol> are you able to buy a gift card from a local store?
#1261 [15:11] <hi> I'm not sure if my local wal mart carries it
#1262 [15:11] <hi> but I know people who have purchased it online
#1263 [15:12] <hi> I'm not sure why it's giving me such a problem
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#1267 [15:17] <GeoNoDie> hy
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#1269 [15:17] <GeoNoDie> Http://prntscr.com/dokd9v
#1270 [15:17] <GeoNoDie> can help me ?
#1271 [15:17] <GeoNoDie> my minecraft
#1272 [15:17] <GeoNoDie> get crashe
#1273 [15:18] <GeoNoDie> crashed*
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#1275 [15:19] <ApplePie> Hello so i got a problem : I just restarted this PC and its pretty much like new but Minecraft tells me i have to update my graphics driver. I'm not really fond of computers so it would be nice if someone could help me..
#1276 [15:19] <thgilfodrol> GeoNoDie: one moment
#1277 [15:19] <GeoNoDie> okey
#1278 [15:20] <thgilfodrol> ??> ApplePie win/dxdiag
#1279 [15:20] <Absol> ApplePie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1280 [15:20] <thgilfodrol> GeoNoDie: launch minecraft, and go to your options
#1281 [15:21] <thgilfodrol> in video settings, look for a Use VBOs setting
#1282 [15:21] <GeoNoDie> options in game or on launcher?
#1283 [15:21] <thgilfodrol> can you switch that off, and try opening a world/joining a server?
#1284 [15:21] <GeoNoDie> i have off VBOs
#1285 [15:21] <thgilfodrol> options ingame
#1286 [15:21] <thgilfodrol> try turning it on
#1287 [15:22] <GeoNoDie> thgilfodrol ?
#1288 [15:22] <GeoNoDie> in game or in launcher
#1289 [15:22] <ApplePie> http://paste.ubuntu.com/23696607/
#1290 [15:23] <thgilfodrol> GeoNoDie: ingame?
#1291 [15:23] <GeoNoDie> ok i'm on settings
#1292 [15:24] <GeoNoDie> settings are what you want to tell?
#1293 [15:24] <thgilfodrol> GeoNoDie: video settings
#1294 [15:24] <GeoNoDie> okey
#1295 [15:24] <GeoNoDie> after?
#1296 [15:25] <ApplePie> This could be a problem because i just noticed that the dxdiag is in german because my computer is so. I hope i can still get help
#1297 [15:25] <thgilfodrol> ApplePie: should be fine
#1298 [15:25] <ApplePie> Glad to hear that
#1299 [15:25] <thgilfodrol> ApplePie: was the computer bought from a store, or did someone build it for you?
#1300 [15:26] <ApplePie> Yeah it was bought
#1301 [15:26] <thgilfodrol> GeoNoDie: what are USe VBOs set to?
#1302 [15:26] <thgilfodrol> ApplePie: do you happen to know what your graphics card is?
#1303 [15:26] <GeoNoDie> is on
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#1305 [15:27] <ApplePie> Thats exactly why i came here I dont know.
#1306 [15:27] <thgilfodrol> GeoNoDie: turn it off, and try singleplayer or multiplayer
#1307 [15:27] <GeoNoDie> ok
#1308 [15:27] <thgilfodrol> ApplePie: can you go to windows update, and check for drivers?
#1309 [15:27] <ApplePie> Sure thing
#1310 [15:27] <GeoNoDie> i try
#1311 [15:27] <GeoNoDie> and get crashed
#1312 [15:28] <GeoNoDie> continously
#1313 [15:28] <GeoNoDie> on singleplayer
#1314 [15:28] <GeoNoDie> and or multiplayer
#1315 [15:28] <thgilfodrol> GeoNoDie: have you turned off VBOs?
#1316 [15:29] <GeoNoDie> yea
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#1318 [15:29] <GeoNoDie> and get crashe.
#1319 [15:29] <GeoNoDie> crashed*
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#1321 [15:29] <thgilfodrol> ??> GeoNoDie win/dxdiag
#1322 [15:29] <Absol> GeoNoDie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1323 [15:29] <Isaac> Hi, I'm having problems with a new install of MC on my new Gaming PC. I've updated all my graphics drivers and windows updates and still having problems starting MC. I get a message saying Pixel Format Not Accelerated. I have followed the help guid and have the link to my text dialog - http://paste.ubuntu.com/23696596/
#1324 [15:29] <GeoNoDie> hut?
#1325 [15:29] <GeoNoDie> whut*
#1326 [15:29] <ApplePie> I dont see anything about drivers there
#1327 [15:29] <GeoNoDie> what is win/dxdiag?
#1328 [15:30] <GeoNoDie> i have windows
#1329 [15:30] <GeoNoDie> :/
#1330 [15:30] <thgilfodrol> ApplePie: windows update should be able to fetch the latest drivers
#1331 [15:30] <GeoNoDie> if that's what you mean
#1332 [15:30] <thgilfodrol> GeoNoDie: yes, follow the instructions linked by Absol
#1333 [15:30] <GeoNoDie> okey
#1334 [15:30] <GeoNoDie> thanks <3
#1335 [15:30] <ApplePie> I just updated my windows a few hours ago
#1336 [15:30] <ApplePie> But it still doesnt work
#1337 [15:30] <thgilfodrol> Isaac: one moment
#1338 [15:30] <Isaac> Thanks :)
#1339 [15:30] <thgilfodrol> ApplePie: there was an issue with your graphics processor, or at least the software for it
#1340 [15:31] <ApplePie> That means?
#1341 [15:31] <thgilfodrol> ApplePie: so I'm wondering if running windows update again would fix the issue
#1342 [15:31] <ApplePie> Or what do i have to do , it worked just fine before i resetted it
#1343 [15:32] <ApplePie> Oh okay then im gonna run it again. I'll come back if it still doesnt workq
#1344 [15:32] <ApplePie> Thanks for the help :)
#1345 [15:32] <thgilfodrol> np, good luck
#1346 [15:33] <thgilfodrol> Isaac: could I get your crash log?
#1347 [15:33] <thgilfodrol> ??> Isaac launcher/crash-log
#1348 [15:33] <Absol> Isaac: We need to see your crash log, which appears after a crash.
#1349 [15:33] <Absol> Isaac: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1350 [15:33] <Isaac> Yeah i did this above
#1351 [15:33] <Isaac> http://paste.ubuntu.com/23696596/
#1352 [15:33] <thgilfodrol> Isaac: that's the dxdiag, the crash report is something different
#1353 [15:34] <Isaac> oh ok..
#1354 [15:34] <Isaac> How do i get the crash log?
#1355 [15:34] <thgilfodrol> Isaac: refer to the instructions from Absol
#1356 [15:37] <GeoNoDie> thgilfodrol
#1357 [15:37] <GeoNoDie> see that
#1358 [15:37] <GeoNoDie> paste.ubuntu.com/23696664/
#1359 [15:37] <Isaac> http://paste.ubuntu.com/23696679/
#1360 [15:37] <Isaac> I think this is right?
#1361 [15:38] <GeoNoDie> thgilfodrol
#1362 [15:38] <GeoNoDie> i paste
#1363 [15:38] <thgilfodrol> GeoNoDie: I noticed it, thanks
#1364 [15:39] <GeoNoDie> everything is in order so you can help me?
#1365 [15:39] <thgilfodrol> Isaac: have you tried restarting after you've installed the drivers?
#1366 [15:39] <Isaac> Yeah i restarted once
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#1369 [15:41] <GeoNoDie> ?
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#1372 [15:41] <Isaac> Shall i try to restart again?
#1373 [15:41] <thgilfodrol> ??> GeoNoDie scold/patience
#1374 [15:41] <Absol> GeoNoDie: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
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#1376 [15:41] <Absol> GeoNoDie: In short, your supplications will be answered, in the order in which they are received.
#1377 [15:41] * Narduckers [Narduckers@notlogged] has joined #minecrafthelp
#1378 [15:41] <thgilfodrol> Isaac: can you try reinstalling minecraft?
#1379 [15:41] <thgilfodrol> ??> Isaac win/reinst
#1380 [15:41] <Absol> Isaac: You may need to reinstall the locally installed files that Minecraft puts into place.
#1381 [15:41] <Absol> Isaac: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1382 [15:42] <Narduckers> hi
#1383 [15:42] <thgilfodrol> Narduckers, hi
#1384 [15:43] <Isaac> Thanks thgilfodrol: i'll try that now
#1385 [15:43] <Narduckers> OLLE IS Q I FORGOT THE SAFETY TESTS AND I WAS NOT THE Q BUY THE ACCOUNT WAS A FAMILY AND HAS THE MAIL AND I HAVE NOT CONTACT ASI AVER IF YOU CAN HELP ME
#1386 [15:43] <Narduckers> ?
#1387 [15:44] <Isaac> and thanks Absol: :)
#1388 [15:44] <thgilfodrol> Narduckers: first off, type in lowercase
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#1390 [15:44] <thgilfodrol> Narduckers: emailsandfolders
#1391 [15:44] <thgilfodrol> Narduckers: have you checked the spam or junk folders, for all of your emails?
#1392 [15:45] * CrAzZyAlBoO [CrAzZyAlBoO@notlogged] has joined #minecrafthelp
#1393 [15:45] <thgilfodrol> Narduckers: look for an email from mojang after you attempt to change it
#1394 [15:45] <CrAzZyAlBoO> hola alguien me ayuda?
#1395 [15:45] <thgilfodrol> ??> CrAzZyAlBoO lang/es
#1396 [15:45] <Absol> CrAzZyAlBoO: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1397 [15:46] <Narduckers> E SAYS ONLY THE EMAIL IS NOTHING MORE
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#1399 [15:46] <GeoNoDie> okey i wait
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#1401 [15:47] <CrAzZyAlBoO> Hello, change the email and password of my minecraft account, add security questions and still tell me that the run returned to the original. I've already passed 2 times this and I do not know what's happening
#1402 [15:47] <thgilfodrol> Narduckers: to clarify, are you unable to access the email account?
#1403 [15:47] <GeoNoDie> okey absol i wait :)
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#1405 [15:48] <thgilfodrol> CrAzZyAlBoO: are you able to sign into your account?
#1406 [15:48] <CrAzZyAlBoO> do not
#1407 [15:49] <Narduckers> NOT THE ONE I BUY IT WAS A FAMILY NAME THE KEY OF THE MAIL
#1408 [15:49] <Lord_Ralex> Narduckers, turn off the caps
#1409 [15:49] <thgilfodrol> CrAzZyAlBoO: have you tried resetting your password?
#1410 [15:49] <CrAzZyAlBoO> I can not because the original email is from a guy who sold me the bill
#1411 [15:50] <thgilfodrol> CrAzZyAlBoO: you'll have to get it from him then
#1412 [15:50] <Narduckers> NOSE Q ARE TAPAS?
#1413 [15:50] * Lord_Ralex kicked Narduckers from #minecrafthelp (Reason: arduckers :Read. Stop with caps.)
#1414 [15:50] <CrAzZyAlBoO> But I do not understand why that happens if you change everything, the password, email and you add security questions
#1415 [15:50] <GeoNoDie> absol
#1416 [15:50] <GeoNoDie> i resolve my problme he is on... my drivers
#1417 [15:50] <Ravy> Hello! I keep getting this error when I try to log in. Does anyone know how to fix or get around the issue? OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
#1418 [15:50] <thgilfodrol> GeoNoDie: I'm looking for a driver for you now
#1419 [15:50] <GeoNoDie> thank you <3
#1420 [15:50] <thgilfodrol> GeoNoDie: oh, awesome
#1421 [15:50] <GeoNoDie> i resolve man
#1422 [15:50] <GeoNoDie> thank you for help
#1423 [15:50] <thgilfodrol> GeoNoDie: np, have fun
#1424 [15:51] <GeoNoDie> thank you
#1425 [15:51] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1426 [15:51] <thgilfodrol> ??> Ravy win/dxdiag
#1427 [15:51] <Absol> Ravy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1428 [15:51] <GeoNoDie> you have skype or neah,another social network for contact you ?
#1429 [15:51] <thgilfodrol> GeoNoDie: if you run into more issues, just come back here
#1430 [15:51] <GeoNoDie> aa okey
#1431 [15:51] <GeoNoDie> thank you
#1432 [15:51] <GeoNoDie> bye
#1433 [15:51] * thgilfodrol waves
#1433 [15:53] <CrAzZyAlBoO> hello?
#1434 [15:53] <CrAzZyAlBoO> I need help
#1435 [15:53] <CrAzZyAlBoO> It has happened to me twice
#1436 [15:53] <Isaac> Hello again all! I'm all sorted! :D i reinstalled MC and i'm good to go :) thank you all so much
#1437 [15:53] <CrAzZyAlBoO> I had to buy 2 times
#1438 [15:53] <thgilfodrol> Isaac: awesome, have fun
#1439 [15:53] <Isaac> :)
#1440 [15:53] <Ravy> K let me work that for you real quick
#1441 [15:54] <thgilfodrol> Isaac: sweet setup by the way
#1442 [15:54] <thgilfodrol> CrAzZyAlBoO: sorry, what did you try twice?
#1443 [15:54] <Isaac> Thanks! :D
#1444 [15:55] <Isaac> I've got it hooked up to my 50" 4k tv its amazballs!
#1445 [15:55] * GeoNoDie [GeoNoDie@notlogged] has quit. (Ping timeout: 195 seconds)
#1446 [15:55] <CrAzZyAlBoO> I have passed 2 times this problem, the first time I happened I had to buy another account and now I will have to buy another ...
#1447 [15:55] * ApplePie [ApplePie@notlogged] has joined #minecrafthelp
#1448 [15:55] * F3XX [F3XX@notlogged] has joined #minecrafthelp
#1449 [15:56] <thgilfodrol> CrAzZyAlBoO: how did you buy your account?
#1450 [15:56] <CrAzZyAlBoO> At minecraft.net
#1451 [15:56] * Cervium [Cervium@notlogged] has joined #minecrafthelp
#1452 [15:56] <thgilfodrol> CrAzZyAlBoO: are you able to access your email account?
#1453 [15:56] <F3XX> Hi, I forgot my password and i dont get a password reset mail, any way to check if i am using the correct email?
#1454 [15:57] <thgilfodrol> F3XX: no direct way, unfortunately
#1455 [15:57] <ApplePie> http://paste.ubuntu.com/23696607/ I updated my Windows and it still doesnt work :(
#1456 [15:57] <thgilfodrol> F3XX: best way is to check the spam or junk folders, for all of your emails
#1457 [15:57] <Cervium> Hey, I get the message "Failed to login: The authentication servers are down" while they are all up, I reinstalled / relogged but nothing is working
#1458 [15:57] <CrAzZyAlBoO> I can not access changed my entire account
#1459 [15:57] <thgilfodrol> ??> Cervium tools/hjt
#1460 [15:57] <Absol> Cervium: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1461 [15:57] <Absol> Cervium: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1462 [15:57] * ROLA_ [ROLA_@notlogged] has joined #minecrafthelp
#1463 [15:57] * SpudThePotatoBoy [SpudThePotatoBoy@notlogged] has joined #minecrafthelp
#1464 [15:57] <thgilfodrol> ??> CrAzZyAlBoO account/send-email
#1465 [15:57] <Absol> CrAzZyAlBoO: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1466 [15:58] <Absol> CrAzZyAlBoO: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1467 [15:58] <Cervium> Will do
#1468 [15:58] <thgilfodrol> ??> CrAzZyAlBoO account/trans-id
#1469 [15:58] <Absol> CrAzZyAlBoO: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1470 [15:58] <CrAzZyAlBoO> And I had security questions I do not know how it happened
#1471 [15:58] <thgilfodrol> CrAzZyAlBoO: you'll have to contact Mojang to recover your account- refer to Absol's instructions above for help
#1472 [15:58] * SpudThePotatoBoy [SpudThePotatoBoy@notlogged] has quit. (Client Quit)
#1473 [15:58] <F3XX> Already looked in my spam folder, i bought it of ebay so I am afraid I may got scamed, it worked once tho and i tought i had changed the password and email
#1474 [15:59] <ROLA_> .JIOJNNMJÓIHNOI´J
#1475 [15:59] <ROLA_> FDJJH
#1476 [15:59] <CrAzZyAlBoO> I send the transaction id
#1477 [15:59] <ROLA_> SDSADSAJK
#1478 [15:59] <ROLA_> @ROLA
#1479 [15:59] <thgilfodrol> ROLA_: did you need help with anything?
#1480 [15:59] * ROLA_ [ROLA_@notlogged] has quit. (Client Quit)
#1481 [15:59] <thgilfodrol> F3XX: ah, yeah- in the future, always buy it from Mojang or another official means
#1482 [16:00] <ApplePie> So is there any other way to help me or is my pc just too bad?
#1483 [16:00] <thgilfodrol> F3XX: to confirm, this was a plain account, right? not a gift card code?
#1484 [16:00] <thgilfodrol> ApplePie: one moment
#1485 [16:00] <ApplePie> Sure :)
#1486 [16:02] <thgilfodrol> ApplePie: it's not necessarily because your PC is bad, but rather because it's using a fallback driver that ahs taken the place of an official one designed for your gpu
#1487 [16:02] <Ravy> does dxdiag usually take a while to finish?
#1488 [16:02] <thgilfodrol> ApplePie: do you have the model number of your computer?
#1489 [16:02] <thgilfodrol> Ravy: shouldn't take longer than a couple seconds
#1490 [16:02] <ApplePie> Nope , its like really really old I dont even remember buying it , sorry
#1491 [16:03] * Isaac [Isaac@notlogged] has quit. (Ping timeout: 195 seconds)
#1492 [16:04] <thgilfodrol> ApplePie: you'll need to install a driver designed for your device, but we'd need to know the graphics processor
#1493 [16:04] <thgilfodrol> do you know how old the computer is?
#1494 [16:04] <CrAzZyAlBoO> If I did not ask for the change of mail I make?
#1495 [16:05] <ApplePie> Dunno , when i boot up the pc it says something about 2005 but its really quick so i cant read it
#1496 [16:05] <thgilfodrol> CrAzZyAlBoO: sorry, I'm not sure I understand
#1497 [16:05] <ApplePie> its surely before 2011
#1498 [16:05] <Ravy> http://paste.ubuntu.com/23696817/
#1499 [16:05] * F3XX [F3XX@notlogged] has quit. (Ping timeout: 195 seconds)
#1500 [16:06] * Charlie [Charlie@notlogged] has joined #minecrafthelp
#1501 [16:07] * Charlie is now known as Guest38085
#1502 [16:07] <Cervium> Here is the ubuntu pastebin link: http://paste.ubuntu.com/23696827/
#1503 [16:07] * Voss [Voss@notlogged] has joined #minecrafthelp
#1504 [16:08] <Cervium> For some reason I don't have acces to my hosts file while im the only user of the PC
#1505 [16:09] <Voss> Without having access to my email, would it be possible for someone tosteal my account when migrating from the old mojang thing to the new one, if they knew my minecraft username/pass/email ?
#1506 [16:09] <Voss> My email doesnt seem to be registered to an account anymore
#1507 [16:09] <Guest38085> Hi, so maybe about 3 or 4 years ago i began to play MC and then i stopped a while back, later at some point I created a new email address, not the same as the one i made with my minecraft account. Now I'm trying to get back in and I can't remember my password I made so many years ago but i can't, I also can't send an email to myself to re set it because its an old email. What do I do?
#1508 [16:09] <thgilfodrol> Voss: you should contact mojang for support if you're unable to migrate
#1509 [16:10] * CrAzZyAlBoO [CrAzZyAlBoO@notlogged] has quit. (Ping timeout: 195 seconds)
#1510 [16:10] <thgilfodrol> ??> Guest38085 account/send-email
#1511 [16:10] <Absol> Guest38085: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1512 [16:10] <Absol> Guest38085: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1513 [16:10] <thgilfodrol> ??> Guest38085 account/trans-id
#1514 [16:10] <Absol> Guest38085: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1515 [16:10] <thgilfodrol> Cervium: have you ever used mcleaks?
#1516 [16:10] <Cervium> Nevermind, fixed it
#1517 [16:10] <ApplePie> Can i someone figure out that thing that you wanted if i open the Pc and look for the name?
#1518 [16:10] <Cervium> there were 2 lines of random code
#1519 [16:10] <Cervium> in my hosts file
#1520 [16:11] <ApplePie> somehow*
#1521 [16:11] <Voss> I bought it in 2011
#1522 [16:11] <Cervium> a mojang ip or something
#1523 [16:11] <Voss> I really dont remember
#1524 [16:11] <Voss> what card i used
#1525 [16:11] <Voss> or if i used paypal
#1526 [16:11] <Cervium> I deleted the two lines and now I can acces servers again
#1527 [16:11] <thgilfodrol> Cervium: yeah, that was left there by mcleaks, if you've used it before
#1528 [16:11] <Cervium> Well thanks anyway, have a nice day
#1529 [16:11] <thgilfodrol> Cervium: you too, happy new year
#1530 [16:12] <thgilfodrol> ApplePie: yes, you probably could
#1531 [16:12] <Voss> @thgilfodrol, it says that my account has already migrated
#1532 [16:12] <ApplePie> Just tell me what to look for and im gonna try my best :)
#1533 [16:12] <thgilfodrol> ApplePie: I'd recommend taking it to someone familiar with computers to check it though, lest you damage it
#1534 [16:12] <Voss> but when i try to recover my password to my email, I get nothing.. and yes - i did look in the spam folder lol
#1535 [16:12] <thgilfodrol> ApplePie: either way the hardware is fairly dated
#1536 [16:12] <thgilfodrol> Voss: did you migrate it yourself?
#1537 [16:12] <ApplePie> I live in a pretty small village so there are no PC shops in around 30km
#1538 [16:13] <Voss> I don't remember doing so, no
#1539 [16:13] <thgilfodrol> ??> Voss account/send-email
#1540 [16:13] <Absol> Voss: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1541 [16:13] <Absol> Voss: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1542 [16:13] <thgilfodrol> ??> Voss account/trans-id
#1543 [16:13] <Absol> Voss: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1544 [16:13] <ApplePie> And I dont really know anyone familiar with that kind of stuff
#1545 [16:14] <ApplePie> So I kind of have no choice but to try it myself :/
#1546 [16:14] <Voss> Is it possible to check if a minecraft account tied to a certain email even exists?
#1547 [16:15] <Voss> So that I can know whether my account was stolen
#1548 [16:15] * Cervium [Cervium@notlogged] has quit. (Ping timeout: 195 seconds)
#1549 [16:15] <thgilfodrol> ApplePie: before you decide to open it up, can you go to the start menu, then select system -> display?
#1550 [16:16] <thgilfodrol> Voss: no such tool exists for that; what was your username?
#1551 [16:16] <Voss> Either Vozs, vozs15, or maybe voss15
#1552 [16:16] <Voss> leaning towards Vozs
#1553 [16:16] <thgilfodrol> ApplePie: from that screen, go to Advanced Display Settings, and then Display Adapter Properties
#1554 [16:16] <ApplePie> With start menu you mean windows key? I kinda have to guess and translate because my Computer is german
#1555 [16:17] <thgilfodrol> Voss: well, the account is still under that username which is good, but if it wasn't you who migrated it I recommend you contact mojang to switch it back to an email address you control
#1556 [16:17] <thgilfodrol> ApplePie: yes, that's correct
#1557 [16:17] <Voss> can you see if its tied to my email?
#1558 [16:17] <thgilfodrol> Voss: we have no access to account data here- every helper in this channel is a volunteer
#1559 [16:18] <thgilfodrol> Voss: would you like instructions on contacting mojang?
#1560 [16:18] <Voss> nah i have the tab open
#1561 [16:18] <thgilfodrol> alright
#1562 [16:18] <Voss> i just dont wanna wait over a week :P
#1563 [16:18] <thgilfodrol> yeah, I get what you mean
#1564 [16:18] <Ravy> here is my ubuntu pastebin http://paste.ubuntu.com/23696817/
#1565 [16:19] <thgilfodrol> Ravy: does the issue still happen if you use your laptop's built in monitor?
#1566 [16:20] <ApplePie> I got it thgilfodrol. What now?
#1567 [16:20] <Ravy> ehhh, that is a good question. This is my parent's setup how do i go about switching that?
#1568 [16:20] <thgilfodrol> ApplePie: do you see an Adapter tab?
#1569 [16:20] <thgilfodrol> Ravy: try disconnecting the cable to the monitor from the laptop
#1570 [16:20] <ApplePie> I do
#1571 [16:21] * John_ [John_@notlogged] has joined #minecrafthelp
#1572 [16:21] <thgilfodrol> ApplePie: click on that, and click on the Properties button
#1573 [16:21] <ApplePie> And now?
#1574 [16:21] <thgilfodrol> ApplePie: then click on the Driver tab, select Update driver, and click on Search Automatically
#1575 [16:21] <John_> Can i get a refund
#1576 [16:21] <thgilfodrol> ??> John_ account/refund
#1577 [16:21] <Absol> John_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1578 [16:22] <John_> So
#1579 [16:22] <ApplePie> It says the driver is up to date
#1580 [16:22] <John_> What do I do
#1581 [16:22] <Ravy> ok it does run without the monitor but is it possible to run it with the other monitor? I know it used to be able to but that was probably over a year ago.
#1582 [16:22] <thgilfodrol> John_: read through the article Absol linked
#1583 [16:22] <thgilfodrol> Ravy: can you do a new dxdiag, without the monitor attached?
#1584 [16:23] <Ravy> sure thing
#1585 [16:23] * Hi_Guy_HI [Hi_Guy_HI@notlogged] has joined #minecrafthelp
#1586 [16:23] * _Cillz_ [_Cillz_@notlogged] has joined #minecrafthelp
#1587 [16:23] <Hi_Guy_HI> I need help with a legacy minecraft account
#1588 [16:23] * mib_by3cih [mib_by3cih@notlogged] has joined #minecrafthelp
#1589 [16:23] * Absol kicked mib_by3cih from #minecrafthelp (Reason: ib_by3cih :Nothing good comes from Mibbit users (#417))
#1590 [16:25] <Hi_Guy_HI> I cant remember what email i used but i remember my minecraft username and password. basically i just need the minecraft start up application and ill be fine... how long ago did mojang switch over to mojang accs instead of minecraft ones?
#1591 [16:25] <thgilfodrol> ApplePie: can you download and try installing this driver here?
#1592 [16:25] <thgilfodrol> http://www.nvidia.com/download/driverResults.aspx/112596/en-us\
#1593 [16:25] <ApplePie> Sure , be right back
#1594 [16:25] <thgilfodrol> ApplePie: sorry, use this http://www.nvidia.com/download/driverResults.aspx/112596/en-us
#1595 [16:25] <Ravy> Here ya go http://paste.ubuntu.com/23696947/
#1596 [16:25] <ApplePie> Oh , okay
#1597 [16:25] * NewLibertyMC [NewLibertyMC@notlogged] has joined #minecrafthelp
#1598 [16:25] * NewLibertyMC [NewLibertyMC@notlogged] has quit. (Network ban)
#1599 [16:26] <thgilfodrol> Hi_Guy_HI: something like 3 years ago
#1600 [16:26] <Hi_Guy_HI> damn lmao!
#1601 [16:26] <thgilfodrol> Hi_Guy_HI: I'd recommend you recover your account and use that to download it
#1602 [16:27] <Hi_Guy_HI> okay well i havent had a computer in awhile and only got a beast of one for christmas, and wdym by recover it
#1603 [16:27] <thgilfodrol> Ravy: do you know if you're using the AMD graphics card for minecraft?
#1604 [16:28] <_Cillz_> how do i update the grafic drivers , it will not let me open minecraft
#1605 [16:28] <thgilfodrol> Hi_Guy_HI: do you have access to your account?
#1606 [16:28] <thgilfodrol> ??> _Cillz_ win/dxdiag
#1607 [16:28] <Absol> _Cillz_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1608 [16:28] <Ravy> I have no clue is there somewhere that will tell me that information?
#1609 [16:29] <Hi_Guy_HI> I mean, I remember my username and password that I would use to login with the minecraft boot up application,i dont remember any emails. if that means i dont have access, then no i dont
#1610 [16:30] <thgilfodrol> Ravy: you should be able to use the software to specify that you want the AMD gpu to power the other monitor
#1611 [16:30] <thgilfodrol> Ravy: actually, I'm thinking your issue may be a bug with the game- there's a similar bug report on the bug tracker right now
#1612 [16:31] <thgilfodrol> Hi_Guy_HI: you should contact mojang to reset your email, so you can recover your account if it gets lost
#1613 [16:31] <Ravy> hmmm ok
#1614 [16:31] <thgilfodrol> ??> Hi_Guy_HI account/send-email
#1615 [16:31] <Absol> Hi_Guy_HI: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1616 [16:31] <Absol> Hi_Guy_HI: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1617 [16:31] <thgilfodrol> ??> Hi_Guy_HI account/trans-id
#1618 [16:31] <Absol> Hi_Guy_HI: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1619 [16:31] <Hi_Guy_HI> thank you very much sir
#1620 [16:32] * MuriloPigatti [MuriloPigatti@notlogged] has joined #minecrafthelp
#1621 [16:32] <MuriloPigatti> hello
#1622 [16:32] <MuriloPigatti> I need help
#1623 [16:32] <MuriloPigatti> I brazilian
#1624 [16:32] <thgilfodrol> MuriloPigatti: what do you need help with?
#1625 [16:33] <MuriloPigatti> My account of Minecraft have a error
#1626 [16:33] <Ravy> so Is it just unusable for now then?
#1627 [16:33] <MuriloPigatti> InvalidCredentialsException
#1628 [16:33] <MuriloPigatti> My account dont open!
#1629 [16:33] <thgilfodrol> MuriloPigatti: have you tried resetting your password?
#1630 [16:34] <MuriloPigatti> I try to open my Minecraft with the correct password and email, but it does not open
#1631 [16:34] <thgilfodrol> Ravy: go to this bug report: https://bugs.mojang.com/browse/MC-5520 , then scroll down to the comments section and see if any of those fixes works for you
#1632 [16:34] <MuriloPigatti> I tried but no email arrives in my email
#1633 [16:34] <thgilfodrol> MuriloPigatti: have you checked the spam or junk folders, for all of your emails?
#1634 [16:35] <Hi_Guy_HI> i bought this game probably 5 years ago lol, doubt ill find the transaction id, ill probably just buy the game again bc i hate this name anyways. thanks for the help!
#1635 [16:35] <MuriloPigatti> yes
#1636 [16:35] * Hi_Guy_HI [Hi_Guy_HI@notlogged] has quit. (Quit: Web client closed)
#1637 [16:35] <thgilfodrol> MuriloPigatti: how long has it been?
#1638 [16:35] <MuriloPigatti> Well, it's been about 5 months.
#1639 [16:36] <MuriloPigatti> or more
#1640 [16:36] <MuriloPigatti> I need help, I really wanted to play and I can not afford to buy another
#1641 [16:37] <MuriloPigatti> My account is MuriloPigatti_BR
#1642 [16:37] * hi_ [hi_@notlogged] has quit. (Ping timeout: 195 seconds)
#1643 [16:37] <thgilfodrol> ??> MuriloPigatti account/send-email
#1644 [16:37] <Absol> MuriloPigatti: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1645 [16:37] <Absol> MuriloPigatti: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1646 [16:37] <thgilfodrol> ??> MuriloPigatti account/trans-id
#1647 [16:37] <Absol> MuriloPigatti: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1648 [16:38] <Ravy> alrighty thank you!
#1649 [16:39] * Ravy [Ravy@notlogged] has quit. (Quit: Web client closed)
#1650 [16:39] <MuriloPigatti> I need to get my Transaction ID, right?
#1651 [16:40] <ApplePie> Its not compatible thgilfodrol
#1652 [16:40] <thgilfodrol> MuriloPigatti: that's correct, yeah
#1653 [16:40] * mindkeep [mindkeep@notlogged] has quit. (Ping timeout: 384 seconds)
#1654 [16:40] <thgilfodrol> ApplePie: you may have to update your computer's hardware then
#1655 [16:41] <ApplePie> I just dont get it , it worked perfectly fine until one day..
#1656 [16:41] <MuriloPigatti> I bought my Minecraft for bank slip, but I can not remember the Transaction ID
#1657 [16:42] <thgilfodrol> ApplePie: it may be that windows overwrote the official driver provided by the manufacturer in the recent windows update
#1658 [16:42] <ApplePie> Is there any way to revert that?
#1659 [16:42] <thgilfodrol> MuriloPigatti: in your email to mojang, specify that and as much information you can provide about the transaction as possible
#1660 [16:42] <thgilfodrol> ApplePie: not that I know of, unless you have a system restore point
#1661 [16:43] <ApplePie> Well i resetted the computer so I dont know if there are any system restore points left
#1662 [16:43] * J4X [J4X@notlogged] has joined #minecrafthelp
#1663 [16:44] <MuriloPigatti> have to send an email to a Mojang?
#1664 [16:44] * mindkeep [mindkeep@notlogged] has joined #minecrafthelp
#1665 [16:44] <thgilfodrol> ApplePie: for the long term though, the components are dated enough that you wouldn't have been able to play the game much longer either way
#1666 [16:44] <thgilfodrol> MuriloPigatti: yes, do you need the instructions again?
#1667 [16:45] <ApplePie> Well thats a shame. Do I only have to replace the graphicscard or the whole computer?
#1668 [16:46] <MuriloPigatti> How long does it take Mojang to respond to me?
#1669 [16:48] <thgilfodrol> ApplePie: you could get a new graphics card, but otehr things may/will need upgrading too
#1670 [16:48] <thgilfodrol> MuriloPigatti: usually a couple days
#1671 [16:48] <ApplePie> So in the long run a new computer is better , I see
#1672 [16:48] <ApplePie> Well thanks for the help even if it didnt work :)
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#1674 [16:48] <ApplePie> Have a good day
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#1676 [16:54] <MuriloPigatti> I sent an email to Mojang, I hope it works and I get my account back
#1677 [16:55] <MuriloPigatti> Thank you thgilfodrol
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#1680 [16:57] <thgilfodrol> MuriloPigatti: np, good luck
#1681 [16:57] <SeTry_> Sometime I get rapid mouse acceleration when I just slightly move my mouse, is there anything I can do to fix this?
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#1684 [16:59] * Chris is now known as Guest49054
#1685 [17:00] <Guest49054> I just bought a minecraft card and I put it in and everything but when I try to open it I can open the launcher but not the full game
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#1689 [17:04] <Guest35144> Minecraft wont open
#1690 [17:06] <thgilfodrol> Guest35144: what's the error that comes up when you try?
#1691 [17:06] <Guest35144> Well the launcher closes and reopens then shows the crash report
#1692 [17:08] <thgilfodrol> ??> Guest35144 paste
#1693 [17:08] <Absol> Guest35144: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1694 [17:08] <thgilfodrol> can you put the crash report there and give us the link?
#1695 [17:09] <Guest35144> Ok give me a second
#1696 [17:11] <Guest35144> ---- Minecraft Crash Report ---- // I feel sad now :( Time: 12/27/16 6:10 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.j
#1697 [17:11] <thgilfodrol> Guest35144: at the website, as per the instructions next time
#1698 [17:11] <thgilfodrol> ??> Guest35144 win/dxdiag
#1699 [17:11] <Absol> Guest35144: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1703 [17:18] <Iron_Mahn> I can not login to my MC account. Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked is what it says
#1704 [17:19] <Iron_Mahn> never mind just saw what it said at the top
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#1707 [17:20] <Sonjoaquin> Hello, I don't know if I need to install Minecraftx64, I can only download x86, and the main menu lags, server list lags...
#1708 [17:21] <thgilfodrol> minecraft does not have separate builds for 32 or 64
#1709 [17:21] <thgilfodrol> do you mean java?
#1710 [17:21] <Sonjoaquin> I've got 8GB RAM, Intel Core i5-5200
#1711 [17:21] <Sonjoaquin> N, I mean Minecraft Client.
#1712 [17:22] <thgilfodrol> yeah, the minecraft client supports both in one application
#1713 [17:22] <Sonjoaquin> Main menu lags in 1.9, 1.10 and 1.11.
#1714 [17:22] <Sonjoaquin> And same with server list.
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#1717 [17:25] <Sonjoaquin> What I need to do to stop lag in main menu, server list and gaming in versions 1.9, 1.10 and 1.11?
#1718 [17:25] <thgilfodrol> is it also lagging in worlds?
#1719 [17:25] <Sonjoaquin> Yeah, sometimes more, sometimes less.
#1720 [17:27] <thgilfodrol> what kind of fps do you get?
#1721 [17:27] <Sonjoaquin> Lemme see.
#1722 [17:28] * mattmattyoti [mattmattyoti@notlogged] has quit. (Ping timeout: 195 seconds)
#1723 [17:30] <Sonjoaquin> 2 fps right now in a server.
#1724 [17:30] <thgilfodrol> ??> Sonjoaquin win/dxdiag
#1725 [17:30] <Absol> Sonjoaquin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1729 [17:31] <Sonjoaquin> thgiffodrol, what do you need from there?
#1730 [17:31] <cj> I am unable to run minecraft for my son. I get an error stating, at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) at org.lwjgl.opengl.Display.cre
#1731 [17:32] <mattym> cj, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1732 [17:32] <cj> what is that?
#1733 [17:33] <mattym> ??> cj launcher/crash-log
#1734 [17:33] <Absol> cj: We need to see your crash log, which appears after a crash.
#1735 [17:33] <Absol> cj: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1736 [17:33] <cj> okay, I am new to this, so thanks for the patience...
#1737 [17:34] <cj> working on it
#1738 [17:34] <Sonjoaquin> http://paste.ubuntu.com/23697308/
#1739 [17:34] <mattym> Sonjoaquin, Have you tried to do a clean install of the game?
#1740 [17:35] * mir [mir@notlogged] has joined #minecrafthelp
#1741 [17:35] <cj> I just pasted it
#1742 [17:35] <mattym> cj, We will need the link to the page it created
#1743 [17:36] <cj> http://paste.ubuntu.com/23697317/
#1744 [17:36] <Sonjoaquin> Yeah.
#1745 [17:36] <cj> Thanks
#1746 [17:36] <mattym> ??> cj win/dxdiag
#1747 [17:36] <Absol> cj: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1748 [17:36] <mattym> cj, New instructions ^
#1749 [17:36] <cj> okay
#1750 [17:37] <Sonjoaquin> Right now I'm (trying) to play in this new installation of Minecraft.
#1751 [17:38] <mattym> Sonjoaquin, Are you using any mods, or do you have anything else running on the computer?
#1752 [17:38] <cj> coming now
#1753 [17:38] <Sonjoaquin> Nope, firefox and minecraft, just for talking to you.
#1754 [17:39] <cj> http://paste.ubuntu.com/23697337/
#1755 [17:39] <mattym> Sonjoaquin, Download and Install the 3rd file listed on the left of this page https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210
#1756 [17:39] <cj> posted
#1757 [17:40] <mattym> cj, Ok one moment
#1758 [17:40] <cj> 58
#1759 [17:40] <Sonjoaquin> win64_154028.4501.exe?
#1760 [17:40] <mattym> Sonjoaquin, Yes
#1761 [17:41] <Sonjoaquin> running.
#1762 [17:41] <mattym> cj, Download and Install the file from this page http://www.geforce.com/drivers/results/113442
#1763 [17:41] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1764 [17:42] <cj> okay, loading now
#1765 [17:42] * _Miner_Steve_ [_Miner_Steve_@notlogged] has joined #minecrafthelp
#1766 [17:44] <_Miner_Steve_> I just got the game for christmas, and it continuely faults out 15 seconds into game. I have never played PC version before
#1767 [17:45] <mattym> _Miner_Steve_, What happens when it stops?
#1768 [17:45] <_Miner_Steve_> failed to write core dump is error message
#1769 [17:45] <cj> @mattym, thanks for the help. This should fix it?
#1770 [17:45] <mattym> ??> _Miner_Steve_ launcher/crash-log
#1771 [17:45] <Absol> _Miner_Steve_: We need to see your crash log, which appears after a crash.
#1772 [17:45] <Absol> _Miner_Steve_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1773 [17:45] <_Miner_Steve_> i tried the you tube fixes, but no dice
#1774 [17:45] <mattym> cj, Yes, reun the installer and follow the directions it gives you.
#1775 [17:46] <_Miner_Steve_> ok
#1776 [17:46] <cj> Thanks, in progress
#1777 [17:46] <_Miner_Steve_> http://paste.ubuntu.com/23697369/
#1778 [17:47] <mattym> cj, It will ask you to restart when its done. If it doesnt work after that, as it seemed you have no drivers installed, you may need to let Windows Update run through everything it can, then run the Nvidia installer again
#1779 [17:47] * mir [mir@notlogged] has joined #minecrafthelp
#1780 [17:47] <_Miner_Steve_> i reinstalled twice - no dice
#1781 [17:47] <mir> hi i cant keep getting error messages, this is a new computer not sure i the drivers are working here is my report http://paste.ubuntu.com/23697311/
#1782 [17:47] <mattym> _Miner_Steve_, And you can get to the main menu right? Only happens when your in a world for a bit?
#1783 [17:47] <_Miner_Steve_> yes
#1784 [17:47] <mattym> mir, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1785 [17:47] <mattym> _Miner_Steve_, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1786 [17:48] <mir> this is a brand new computer
#1787 [17:48] <mattym> mir, Maybe you just got it, but its not in any way new.
#1788 [17:48] <mir> ok thanks
#1789 [17:49] * leonardo [leonardo@notlogged] has joined #minecrafthelp
#1790 [17:49] <_Miner_Steve_> mattym you solved my problem - Thank You!
#1791 [17:49] * cj [cj@notlogged] has quit. (Ping timeout: 195 seconds)
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#1795 [17:50] <Sonjoaquin> I'm running the driver.
#1796 [17:51] <Sonjoaquin> It's not valid
#1797 [17:51] <mattym> Sonjoaquin, One moment
#1798 [17:53] <mattym> Sonjoaquin, Try with this driver instead http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.15.4248_W10x64_A.zip?acerid=635735802814510590&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E5-573&OS=ALL&LC=en&BC=ACER&SC=PA_6
#1799 [17:53] <mattym> Sonjoaquin, You will need to extract it, and run the Setup file it creates
#1800 [17:53] <Sonjoaquin> Ok.
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#1805 [18:00] <Sonjoaquin> running
#1806 [18:00] <Sonjoaquin> Not valid again.
#1807 [18:00] <mattym> Sonjoaquin, Really?
#1808 [18:00] <Sonjoaquin> Yes.
#1809 [18:01] <mattym> Sonjoaquin, You may want to contact Acer support.
#1810 [18:01] <Sonjoaquin> And what I should ask?
#1811 [18:01] <mattym> Sonjoaquin, Ask if they can assist in finding the most up to date Graphics Driver for your model.
#1812 [18:01] <mattym> Sonjoaquin, The most recent link was the one they have listed on their site for it.
#1813 [18:02] <mattym> Sonjoaquin, No reason it should have given you that error, so best bet would be to contact them.
#1814 [18:02] <Sonjoaquin> Ty.
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#1816 [18:03] <Sonjoaquin> And what about device manager? I can update it from there.
#1817 [18:03] <mattym> Sonjoaquin, You can try. It may or may not find a newer one that you have
#1818 [18:03] <mattym> Sonjoaquin, But the first one I gave you, from Intel, is at least a year newer than what you have installed currently.
#1819 [18:04] <Sonjoaquin> It looks like it's working from the manager.
#1820 [18:04] <Sonjoaquin> It should fix the lag?
#1821 [18:04] <mattym> Sonjoaquin, The Acer site indicated you may also want to try running Windows Update if you continue to have issues.
#1822 [18:05] <mattym> Sonjoaquin, Ideally it should. The drivers you have now predate Windows 10, so the most recent ones should improve the performance.
#1823 [18:06] * Glitchy [Glitchy@notlogged] has joined #minecrafthelp
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#1825 [18:07] <Sonjoaquin> did it.
#1826 [18:07] <Sonjoaquin> I'm gonna try it now.
#1827 [18:08] <Sonjoaquin> Wow.
#1828 [18:08] <Sonjoaquin> Thanks a lot.
#1829 [18:08] <mattym> Sonjoaquin, You should restart the PC
#1830 [18:08] <Sonjoaquin> 0 lag.
#1831 [18:08] <mattym> Sonjoaquin, Some driver installs wont completely finish until you do
#1832 [18:08] <Sonjoaquin> It's working.
#1833 [18:09] <Sonjoaquin> but ok
#1834 [18:09] <Sonjoaquin> Thanks mattym, I owe you one.
#1835 [18:09] <Glitchy> Hi, I am unable to play the 1.10, onward updates. My Minecraft crashes every time I try.
#1836 [18:09] <mattym> ??> Glitchy launcher/crash-log
#1837 [18:09] <Absol> Glitchy: We need to see your crash log, which appears after a crash.
#1838 [18:10] <Absol> Glitchy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1839 [18:10] <Glitchy> Okay
#1840 [18:13] <Sonjoaquin> One more question. I want to (try) to host a server in my house for 1-10 players. 7.7Mbps download, 1.8Mbps upload, 32GB RAM, 4 cores.
#1841 [18:13] <Sonjoaquin> It's ok for hosting?
#1842 [18:13] <mattym> Sonjoaquin, Do you have a separate PC from the one you are playing on?
#1843 [18:14] <Sonjoaquin> It's a server.
#1844 [18:14] <mattym> Sonjoaquin, Your internet speed may be a little on the slow side for hosting.
#1845 [18:14] <Sonjoaquin> Just for max 10 players at once.
#1846 [18:14] * travisjf [travisjf@notlogged] has joined #minecrafthelp
#1847 [18:15] <mattym> Sonjoaquin, Yeah, little on the slow side for hosting at all
#1848 [18:15] <mattym> Sonjoaquin, It will probably get by, but dont expect it to be perfect.
#1849 [18:15] <travisjf> I am attempting to migrate my old premium account to my mojang account and it is saying since it is old and has no email attached to it, i do not enter any email on the line, but when I do that it requires an email to be entered to go to the next page.
#1850 [18:16] <mattym> travisjf, All account have an email connected with them in some way.
#1851 [18:16] <mattym> travisjf, Have you created a Mojang account yet to migrate it to?
#1852 [18:16] <Sonjoaquin> So If I put it up, I won't be able to have a nice connection for youtube, etc.
#1853 [18:17] <travisjf> I have, but I suppose if that is true then i cannot remember any email that could be attached to it, as it was about 12 years ago give or take
#1854 [18:17] <mattym> Sonjoaquin, you will probably notice a drop in performance in one of those
#1855 [18:17] <Sonjoaquin> Thanks.
#1856 [18:17] <Glitchy> Is this it? http://paste.ubuntu.com/23697456/
#1857 [18:17] <mattym> travisjf, Thats a little too long
#1858 [18:18] <Sonjoaquin> Bye and merry christmas to everyone.
#1859 [18:18] <travisjf> So then i must buy another copy to play on my friend's realms world because i bought the game too long ago? seems a little unfair
#1860 [18:18] <mattym> Glitchy, Can you get to the main menu? is it only crashing in a world?
#1861 [18:18] <mattym> ??> travisjf account/send-email
#1862 [18:18] <Absol> travisjf: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1863 [18:18] <Absol> travisjf: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1865 [18:18] <mattym> Glitchy, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1866 [18:18] <Glitchy> Yeah, I load a world, cant move, then it crashes
#1867 [18:21] <Glitchy> Omg thank you! It works!
#1868 [18:22] <Glitchy> Thank you so much
#1869 [18:22] <mattym> Glitchy, Excellent, enjoy!
#1870 [18:23] * ElementalClaire [ElementalClaire@notlogged] has joined #minecrafthelp
#1871 [18:23] <ElementalClaire> Hewo?
#1872 [18:23] <ElementalClaire> I have a question about realms
#1873 [18:24] <ElementalClaire> I NEED HELP
#1874 [18:25] * KrystineParks22 [KrystineParks22@notlogged] has joined #minecrafthelp
#1875 [18:25] * Glitchy [Glitchy@notlogged] has quit. (Ping timeout: 195 seconds)
#1876 [18:26] <ElementalClaire> hai
#1877 [18:26] <ElementalClaire> I NEEDZ HELP
#1878 [18:28] <Morrolan> Just describe your problem - then fetch a cup of coffee or chocolate, and wait for an answer. :)
#1879 [18:28] <Morrolan> Mind, all volunteers in here, so can take a while to get a response.
#1880 [18:28] * Tiffany_ [Tiffany_@notlogged] has joined #minecrafthelp
#1881 [18:29] <Tiffany_> How do i eneter my realms code??
#1882 [18:30] <mattym> Tiffany_, If You log in at account.mojang.com/me with your Minecraft account, there is an option to Redeem Gift Code or Prepaid Card
#1883 [18:31] <Morrolan> Tiffany_: See https://account.mojang.com/prepaid/realms for detailed instructions, if you need them. :)
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#1885 [18:33] <mattym> Hmm that link isnt 100% accurate
#1886 [18:34] <Morrolan> Really? That's kinda amusing. Suggest you prod Marzenia about it, next time she's around. :)
#1887 [18:35] <mattym> Jira has a web section right?
#1888 [18:35] <Morrolan> I haven't the faintest.
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#1891 [18:47] <bowtiecat> I just created a new account from card i purchased. I have a personal computer (apple) with windows. the game downloads, it gets stuck saying "launching." I have the newest version. any idea what the issue could be?
#1892 [18:47] <mattym> bowtiecat, What do you mean by gets stuck?
#1893 [18:48] <bowtiecat> it freezes during the launch
#1894 [18:50] <bowtiecat> i select play, then when it says "launching..." and freezes. nothing happens. I disabled the firewall as well.
#1895 [18:51] <mattym> bowtiecat, So you said your running Windows?
#1896 [18:51] <bowtiecat> yes
#1897 [18:51] <mattym> bowtiecat, Did you install windows instead of the Mac OS?
#1898 [18:52] <bowtiecat> windows was already installed on the computer. for the game, i installed pc mac
#1899 [18:52] <mattym> bowtiecat, In the launcher, is the a tab marked Launcher Log?
#1900 [18:53] <bowtiecat> yes
#1901 [18:53] <mattym> ??> bowtiecat launcher/log
#1902 [18:53] <Absol> bowtiecat: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1903 [18:53] <Absol> bowtiecat: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1904 [18:53] <bowtiecat> my husband usually does this and he's at work so this is fairly new to me sorry I'm a little slow :)
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#1908 [18:54] <bowtiecat> ok. ill do that.
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#1910 [18:54] <Federal> How to fix this....? Unexpected error java.lang.NullPointerException: Unexpected error??
#1911 [18:54] <purpleface12> so when my minecraft opens i have to open it several times for my audio to work for MC
#1912 [18:54] <Pear> My Minecraft launcher broke itself. It had a update so I let it update itself, now it's giving me error about Java runtime.
#1913 [18:54] <purpleface12> why is that
#1914 [18:55] <mattym> Federal, Where do you see that error show up?
#1915 [18:55] <mattym> Pear, Whats the exact error?
#1916 [18:55] <Pear> Um
#1917 [18:55] <mattym> ??> purpleface12 win/reinst
#1918 [18:55] <Absol> purpleface12: You may need to reinstall the locally installed files that Minecraft puts into place.
#1919 [18:55] <Absol> purpleface12: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1920 [18:55] <mattym> purpleface12, Try the instructions Absol wrote
#1921 [18:55] <bowtiecat> heres the linkhttp://paste.ubuntu.com/23697576/
#1922 [18:56] <mattym> purpleface12, It may take some time to start up the first time after.
#1923 [18:56] <Pear> Let me make a screenshot
#1924 [18:56] <Federal> It comes up when my Minecraft crash's. It does this every 10mins or so... :/
#1925 [18:56] <red_> eae
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#1927 [18:56] <mattym> ??> Federal launcher/crash-log
#1928 [18:56] <Absol> Federal: We need to see your crash log, which appears after a crash.
#1929 [18:56] <Absol> Federal: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1930 [18:57] <mattym> bowtiecat, Do you have any antivirus software installed on the computer?
#1931 [18:57] <Federal> Crash-log
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#1934 [18:57] <bowtiecat> i have antivirus on the computer but disabled it
#1935 [18:57] <mattym> Federal, Read the instructions Absol wrote
#1936 [18:57] <mattym> bowtiecat, Which program is it?
#1937 [18:57] <bowtiecat> firewall
#1938 [18:58] <Pear> I'm using the new launcher by the way but it was working fine earlier. https://i.gyazo.com/4453d0b260365ebe24f675719dee49b1.png
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#1940 [18:58] <mattym> bowtiecat, Besides a firewall, are there any other antivirus programs installed?
#1941 [18:58] <mattym> ??> Pear tools/hjt
#1942 [18:58] <Absol> Pear: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
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#1944 [18:58] <Absol> Pear: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1945 [18:58] <bowtiecat> i don't see anything else but ill double check.
#1946 [18:59] <Pear> actually, I think I can fix this by going back to a older version
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#1948 [19:01] <mattym> bowtiecat, Last message in the log states it cant create a folder it needs. This is most likely caused by something not giving it access to do so.
#1949 [19:03] <red_> aaaa
#1950 [19:03] <bowtiecat> im not seeing anything. whats the easiest way to see if there is an antiviral? i did a search but found nothing. i only see firewall.
#1951 [19:03] <mattym> bowtiecat, Yeah on a Mac, im not sure of an easy way.
#1952 [19:04] <mattym> bowtiecat, Do you share the computer?
#1953 [19:04] * j78080d [j78080d@notlogged] has quit. (Ping timeout: 195 seconds)
#1954 [19:04] <bowtiecat> yes. its my sons computer. he and my husband usually use it. i don't.
#1955 [19:06] * red_ [red_@notlogged] has quit. (Ping timeout: 195 seconds)
#1956 [19:09] <mattym> bowtiecat, Are there multiple user accounts on the computer?
#1957 [19:10] * Maci2021 [Maci2021@notlogged] has joined #minecrafthelp
#1958 [19:10] <bowtiecat> theres 2
#1959 [19:11] <mattym> bowtiecat, Its possible the one you are on is set up in a way that its not allowed to install certain things.
#1960 [19:11] <bowtiecat> i just checked to see if theres antivirus and there is not. i disabled everything to allow any program to work on the computer and that still did not work.
#1961 [19:12] <mattym> bowtiecat, Im not familiar enough with Mac to say for sure. But i know the error its showing seems to suggest something is not allowing it access to a portion of the computer.
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#1967 [19:18] <XenonGamer919> Good, I have problems to start section in minecraft.net, I try to buy the game but when I create the account said "the account was created correctly but could not log in" and I try to do it manually but says ah happened An error and and not start section, could you help me?
#1968 [19:19] <mattym> XenonGamer919, Whats the exact error you get?
#1969 [19:20] * popularmmoos [popularmmoos@notlogged] has joined #minecrafthelp
#1970 [19:21] <XenonGamer919> I put my password and my email to start section but it says "an error prevented start section, please try again" I have been trying to buy it for 3 days and I still keep saying this error
#1971 [19:22] <mattym> ??> XenonGamer919 tools/hjt
#1972 [19:22] <Absol> XenonGamer919: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1973 [19:22] <Absol> XenonGamer919: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1975 [19:23] * Chris [Chris@notlogged] has joined #minecrafthelp
#1976 [19:24] <Chris> wrong passwords after changing
#1977 [19:24] * Chris is now known as Guest76928
#1978 [19:24] <maicolgarzon> maicolgarzon
#1979 [19:24] <mattym> Guest76928, What?
#1980 [19:25] <Guest76928> I've changed my password, and when I go to log in after just changing my password it says invalid
#1981 [19:25] <XenonGamer919> ok wait
#1982 [19:25] <mattym> ??> Guest76928 login/throttle
#1983 [19:25] <Absol> Guest76928: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1984 [19:25] <Absol> Guest76928: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1985 [19:25] <maicolgarzon> @absol
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#1989 [19:33] <XenonGamer919> emm this is link http://paste.ubuntu.com/23697756/
#1990 [19:33] <mattym> ??> XenonGamer919 info/mcleaks
#1991 [19:33] <Absol> XenonGamer919: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1992 [19:33] <Absol> XenonGamer919: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1993 [19:33] <mattym> XenonGamer919, You will need the next instructions from Absol in order to remove the info from the hosts file.
#1994 [19:34] <mattym> ??> XenonGamer919 win/hosts/edit
#1995 [19:34] <Absol> XenonGamer919: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1996 [19:34] <Absol> XenonGamer919: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#1999 [19:37] <ClassicGamer66MC> Anyone aroung?
#2000 [19:37] <ClassicGamer66MC> around*
#2001 [19:37] <mattym> ClassicGamer66MC, Yeah
#2002 [19:37] <ClassicGamer66MC> Im trying to get back into my minecraft account after a year or so and im having trouble
#2003 [19:37] <ClassicGamer66MC> I dont remember which email I used and now I cant login
#2004 [19:37] * hggnrs [hggnrs@notlogged] has joined #minecrafthelp
#2005 [19:38] <ClassicGamer66MC> I tried going to the mojang website for answers but ive got nothing helpful
#2006 [19:38] <mattym> ??> ClassicGamer66MC account/forgot-email
#2007 [19:38] <Absol> ClassicGamer66MC: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#2008 [19:38] <ClassicGamer66MC> this was before the whole switch thing or whatever happend
#2009 [19:38] <ClassicGamer66MC> its an old minecraft account from a while ago
#2010 [19:39] <mattym> ClassicGamer66MC, Oh, so never migrated?
#2011 [19:39] <ClassicGamer66MC> nope and I cant because I cant login to my old account
#2012 [19:39] <ClassicGamer66MC> :P
#2013 [19:40] <mattym> ??> ClassicGamer66MC account/send-email
#2014 [19:40] <Absol> ClassicGamer66MC: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2015 [19:40] <Absol> ClassicGamer66MC: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2017 [19:40] <XenonGamer919> Ready, thanks for the help
#2018 [19:41] <ClassicGamer66MC> But thats the thing I dont know the email I used so none of that helps me
#2019 [19:41] <mattym> ??> ClassicGamer66MC account/trans-id
#2020 [19:41] <Absol> ClassicGamer66MC: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2021 [19:41] <mattym> ClassicGamer66MC, See the link from Absol to see if you have a way to recover your transaction ID withouth your old email
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#2023 [19:43] <ClassicGamer66MC> I bought minecraft years ago I dont have the transaction id....
#2024 [19:44] <mattym> ClassicGamer66MC, Do you remember the payment method used?
#2025 [19:45] <ClassicGamer66MC> a card from wallmart
#2026 [19:45] <ClassicGamer66MC> its hopeless
#2027 [19:45] <mattym> ClassicGamer66MC, Yeah without that ID, you wont be able to recover it through Mojang support.
#2028 [19:45] <mattym> ClassicGamer66MC, Your best bet would be to try and remember and gain access to the email you used.
#2029 [19:46] <ClassicGamer66MC> but I did it before the migration
#2030 [19:46] <ClassicGamer66MC> ive entered every email ive ever had and still doesnt work
#2031 [19:47] * Slayer [Slayer@notlogged] has joined #minecrafthelp
#2032 [19:47] <ClassicGamer66MC> oh shit nigger I got it
#2033 [19:47] <Absol> ClassicGamer66MC: Please keep it civil
#2034 [19:47] <ClassicGamer66MC> oh s h ii t t n i bba
#2035 [19:47] <ClassicGamer66MC> got it
#2036 [19:47] <Slayer> why is it that when i try to log into my account it says the password is wrong but i just changed it?
#2037 [19:48] <mattym> ??> Slayer login/throttle
#2038 [19:48] <Absol> Slayer: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2039 [19:48] <Absol> Slayer: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
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#2042 [19:49] <ClassicGamer66MC> waddup fam
#2043 [19:50] * RobertB [RobertB@notlogged] has joined #minecrafthelp
#2044 [19:58] * BRMinerz01 [BRMinerz01@notlogged] has joined #minecrafthelp
#2045 [19:58] <BRMinerz01> hello
#2046 [19:59] * FenixTigerZ [FenixTigerZ@notlogged] has joined #minecrafthelp
#2047 [19:59] <FenixTigerZ> Hello?
#2048 [19:59] <BRMinerz01> helloooo
#2049 [19:59] <FenixTigerZ> Can someone here help me with something account related?
#2050 [20:00] * BRMinerz01_ [BRMinerz01_@notlogged] has joined #minecrafthelp
#2051 [20:00] <BRMinerz01> hello
#2052 [20:01] <BRMinerz01_> hello
#2053 [20:01] <FenixTigerZ> Hello?
#2054 [20:01] * Thebesthelperofalltime [Thebesthelperofalltime@notlogged] has joined #minecrafthelp
#2055 [20:01] <Thebesthelperofalltime> let me see da problem
#2056 [20:02] <BRMinerz01> i got this "JAVA PLATFORM SE binary has stopped working" error
#2057 [20:02] <FenixTigerZ> My friend has been trying to migrate her legacy minecraft account to a mojang account, but its locked her out, and she doesn't know the email address as her ex bf purchased the game and set up the accoutn for her.
#2058 [20:02] <BRMinerz01> can you help me with this
#2059 [20:02] * vaevictus_net [vaevictus_net@notlogged] has joined #minecrafthelp
#2060 [20:02] <GreyVulpine> FenixTigerZ - Have her file a support ticket with Mojang Support
#2061 [20:03] <GreyVulpine> FenixTigerZ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2062 [20:03] * Thebesthelperofalltime [Thebesthelperofalltime@notlogged] has quit. (Client Quit)
#2063 [20:03] <FenixTigerZ> She already sent one. She's waiting on a response.
#2064 [20:03] <BRMinerz01> lol
#2065 [20:04] <vaevictus_net> i just bought minecraft for my nephew. i can't get it to authenticate on his workstation, though the account works on my workstation. does that make any sense to anyone?
#2066 [20:04] <GreyVulpine> FenixTigerZ - All she can do right now is wait for a response.
#2067 [20:04] <FenixTigerZ> Alright. Thank you.
#2068 [20:04] <vaevictus_net> same results on minecraft.net and mojang.com logins
#2069 [20:04] <GreyVulpine> vaevictus_net - What happens when your nephew tries?
#2070 [20:04] <vaevictus_net> GreyVulpine: i'm on his workstation via teamviewer
#2071 [20:04] <vaevictus_net> i'm certain i'm not doing it wrong.
#2072 [20:04] <GreyVulpine> vaevictus_net - So, what happens, exactly?
#2073 [20:05] <vaevictus_net> invalidcredentialsexception
#2074 [20:05] <GreyVulpine> Is that the whole error message?
#2075 [20:05] <vaevictus_net> or on the webpages "invalid username or password"
#2076 [20:05] <vaevictus_net> no, i can ge tpasswords
#2077 [20:05] <FenixTigerZ> One more question. How long does it take for migration attempts to unlock? She's been locked from attempting to migrate for three days now.
#2078 [20:06] <GreyVulpine> FenixTigerZ - That'll be something Mojang will need to answer for you
#2079 [20:06] * vegetta [vegetta@notlogged] has joined #minecrafthelp
#2080 [20:06] <GreyVulpine> vaevictus_net - Hmm, I assume this is on windows?
#2081 [20:06] * vegetta [vegetta@notlogged] has quit. (Client Quit)
#2082 [20:07] <vaevictus_net> https://i.imgur.com/7PKQbab.png
#2083 [20:07] <vaevictus_net> yeah, windows 10
#2084 [20:07] <GreyVulpine> vaevictus_net - Pull up the command prompt, type in: ping authserver.mojang.com and press enter. Let me know what ip address that resolves to.
#2085 [20:07] <vaevictus_net> good idea
#2086 [20:07] <vaevictus_net> i checked the hosts file
#2087 [20:08] <FenixTigerZ> Alright, thank you. Have a wonderful night!
#2088 [20:08] <vaevictus_net> 216.137.43.55
#2089 [20:08] <vaevictus_net> which is different from mine
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#2093 [20:10] <vaevictus_net> GreyVulpine: it's a cloudfront ip?
#2094 [20:10] <GreyVulpine> vaevictus_net - Looks alright.
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#2096 [20:10] * XenonGamer919 [XenonGamer919@notlogged] has quit. (Ping timeout: 195 seconds)
#2097 [20:10] <vaevictus_net> crap, that might have been easier to fix if he had a dns issue.
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#2099 [20:10] <BRMinerz01> Can someone help me with this? Whenever I open my worlds in minecraft it will say not responding and give this error "JAVA(TM) PLATFORM SE binary has stopped working".
#2100 [20:11] <GreyVulpine> vaevictus_net - There's really two or three reasons why he's getting it. One, he's actually putting in the wrong username/password. Two, he's locked himself out from using the wrong username/password too many times. Or three, he was resolving the authentication server incorrectly.
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#2103 [20:12] <GreyVulpine> vaevictus_net - If it's not the third, it's probably the second. Mojang tends to temporarily ip-ban if a person tries to log in incorrectly 3 times in a row.
#2104 [20:12] * stellarstead [stellarstead@notlogged] has quit. (Ping timeout: 198 seconds)
#2105 [20:13] <GreyVulpine> vaevictus_net - I'd wait an hour or two without attempting to log in at all, then try logging in once. If it still doesn't do it, reset the password and try logging in
#2106 [20:13] <vaevictus_net> GreyVulpine: i've personally put in the password several times on both sides
#2107 [20:13] <vaevictus_net> good to know about the ip ban
#2108 [20:13] <vaevictus_net> does avast disable windows built in dns service?
#2109 [20:14] <GreyVulpine> I wouldn't assume it did, but I'm not familiar with avast much.
#2110 [20:14] <GreyVulpine> Avast's firewall has been known to block minecraft from time to time, but with a different error message
#2111 [20:18] * Vaevictus [Vaevictus@notlogged] has joined #minecrafthelp
#2112 [20:18] <Vaevictus> GreyVulpine: <-- i'm vaevictus_net btw.
#2113 [20:18] * GreyVulpine nods
#2113 [20:18] <Vaevictus> GreyVulpine: so... i changed his dns settings to google public dns and it's all good now
#2114 [20:18] <GreyVulpine> Oh.. really.
#2115 [20:18] <Vaevictus> yup
#2116 [20:18] <GreyVulpine> That's good to know
#2117 [20:19] <Vaevictus> so either he's got something funny going on at his isp or his network.
#2118 [20:19] <GreyVulpine> First time I've heard of changing the DNS fixing that kind of issue. Interesting.
#2119 [20:19] <Vaevictus> well, it resolved differently on our machines
#2120 [20:19] <Vaevictus> maybe the isp has dns poisoning or something heinous going on
#2121 [20:19] <BRMinerz01> helppp
#2122 [20:19] <BRMinerz01> heeeelllllppp
#2123 [20:20] <BRMinerz01> pleeasssseeeee
#2124 [20:20] <GreyVulpine> Or just that particular cloudfront server having issues. Not completely uncommon
#2125 [20:20] <GreyVulpine> Thanks for letting me know.
#2126 [20:20] <BRMinerz01> JAVA(TM) PLATFORM SE binary has stopped working
#2127 [20:21] * ElementalClaire [ElementalClaire@notlogged] has quit. (Quit: Web client closed)
#2128 [20:21] <BRMinerz01> idk why this happens but whenever i start one of my worlds, 3 seconds later it will say not respoding and give that error "JAVA(TM) PLATFORM SE binary has stopped working"
#2129 [20:21] <GreyVulpine> BRMinerz01 - Does it work on other worlds?
#2130 [20:21] <BRMinerz01> yes
#2131 [20:22] <GreyVulpine> BRMinerz01 - Possibly that world got corrupted in some manner then.
#2132 [20:22] <BRMinerz01> and there will be a button saying "close program"
#2133 [20:22] <BRMinerz01> i'll try making a new world and see if it still happens
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#2135 [20:24] <BRMinerz01> yep
#2136 [20:24] <BRMinerz01> it still happens
#2137 [20:24] <mattym> BRMinerz01, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
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#2139 [20:25] <BRMinerz01> I will try that mattyn and type here the results
#2140 [20:27] <BRMinerz01> just a minute
#2141 [20:28] <BRMinerz01> ohhh it works like charm!!!
#2142 [20:28] <BRMinerz01> thank you mattym!!
#2143 [20:29] <BRMinerz01> this chat is really helpful, it helped me years back lol
#2144 [20:33] <Vaevictus> GreyVulpine: just to be sure, minecraft auth uses cloudfront?
#2145 [20:34] <GreyVulpine> Yes
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#2155 [21:08] <DG_> My minecraft won't load, and when i looked at the lancher log this came up.[19:52:00 ERROR]: Couldn't launch game java.io.IOException: Cannot run program "C:\Program Files\Java\jre1.8.0_91\bin\javaw.exe" (in directory "C:\Users\DroidGirl\AppData\Roaming\.minecraft"): CreateProcess error=2, The system cannot find the file specified
#2156 [21:09] <mattym> ??> DG_ launcher/log
#2157 [21:09] <Absol> DG_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2158 [21:09] <Absol> DG_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2159 [21:12] <DG_> http://paste.ubuntu.com/23698096/
#2160 [21:12] <mattym> DG_, Ok one moment
#2161 [21:14] <mattym> DG_, Have you changed anything in your launcher profile?
#2162 [21:14] <DG_> I have updated my minecraft to the newest version, but nothing else.
#2163 [21:16] <Extreme> DG_: click on Edit Profile on your launcher and uncheck "Executable" under "Java Settings"
#2164 [21:17] <DG_> Thank you so much, it worked.
#2165 [21:17] <Extreme> no problem.
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#2168 [21:36] <MrCalebToday> I Need Help. Before You Say I Did I Didnt use MCLeaks. I Reinstalled Java, and Reinstalled Minecraft. I Just Cannot login To My minecraft.net Account.
#2169 [21:36] <mattym> MrCalebToday, What happens whe you try?
#2170 [21:37] <MrCalebToday> It Just Says That I Dont Have An Account Associated For Mojang Auth Server, but I Can Log Into Mojang.com
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#2173 [21:37] <MrCalebToday> Just Not Minecraft.net or The Laincher
#2174 [21:37] <mattym> ??> MrCalebToday tools/hjt
#2175 [21:37] * Beverly [Beverly@notlogged] has joined #minecrafthelp
#2176 [21:38] <Absol> MrCalebToday: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2177 [21:38] <Absol> MrCalebToday: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2179 [21:40] <MrCalebToday> http://paste.ubuntu.com/23698178/
#2180 [21:40] <mattym> ??> MrCalebToday info/mcleaks
#2181 [21:40] <Absol> MrCalebToday: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#2182 [21:40] <Absol> MrCalebToday: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#2183 [21:42] * PersonWhoNeedsHelp [PersonWhoNeedsHelp@notlogged] has joined #minecrafthelp
#2184 [21:44] <PersonWhoNeedsHelp> when i try to log in on the website, it says an error occurred please try again later any suggestions to help?
#2185 [21:44] <mattym> PersonWhoNeedsHelp, What happens if you try to log in with the launcher?
#2186 [21:44] <PersonWhoNeedsHelp> it doesnt work either
#2187 [21:44] <mattym> PersonWhoNeedsHelp, What error if any does it give you?
#2188 [21:45] <PersonWhoNeedsHelp> could not connect to servers, check if you are online, or if minecraft is blocked.
#2189 [21:45] <mattym> ??> PersonWhoNeedsHelp tools/hjt
#2190 [21:45] <PersonWhoNeedsHelp> mc is not blocked and i am online
#2191 [21:45] <Absol> PersonWhoNeedsHelp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2192 [21:45] <Absol> PersonWhoNeedsHelp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2194 [21:47] <MrCalebToday> Ok, now What
#2195 [21:48] <mattym> MrCalebToday, Did you do everything the instructions said?
#2196 [21:48] <MrCalebToday> So Far Yes
#2197 [21:48] <mattym> MrCalebToday, Then try the game again
#2198 [21:49] <MrCalebToday> I Cant Connect With The Laucher Or Minecraft.net Still
#2199 [21:49] <mattym> MrCalebToday, Then you havent properly completed the instructions
#2200 [21:49] <MrCalebToday> And I Just Bought My Card, And Mojang Support Said They Couldnt Do Anything
#2201 [21:50] <mattym> MrCalebToday, Yeah they generally dont help people who are pirating it.
#2202 [21:50] <MrCalebToday> I Didnt Pirate It
#2203 [21:50] <MrCalebToday> My Card Is Right In Front Of Me
#2204 [21:51] <mattym> MrCalebToday, Your computer shows MCLeaks was used. Follow the instructions to fix it. If its not fixed, the instructions werent followed.
#2205 [21:51] <MrCalebToday> where does it say it at
#2206 [21:51] <mattym> MrCalebToday, All that matters is it does.
#2207 [21:51] <MrCalebToday> So It Doesnt
#2208 [21:51] <GreyVulpine> MrCalebToday - We can see that you previously used MCleaks.
#2209 [21:51] <mattym> MrCalebToday, YOu can argue all you like, if you want the game to work, do the instructions you were given
#2210 [21:52] <MrCalebToday> I Did On My Other Account
#2211 [21:52] <GreyVulpine> MrCalebToday - And that's why you're having problems, follow the instructions as you were instructed to fix it
#2212 [21:53] <MrCalebToday> Do i reinstall The Launcher
#2213 [21:53] <MrCalebToday> ??
#2214 [21:53] <GreyVulpine> No.
#2215 [21:53] <MrCalebToday> I Went into My Files And Deleted All My Mojang Related folders and Files
#2216 [21:54] <mattym> MrCalebToday, Not what the instructions say to do. ANd if the launcher is still opening, no need to reinstall it
#2217 [21:56] <MrCalebToday> tell Me the Instructions Once more
#2218 [21:56] <mattym> They should still be in your chat.
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#2221 [21:58] <MrCalebToday> how do i get to system/hosts
#2222 [21:58] <mattym> ??> MrCalebToday win/hosts/edit
#2223 [21:58] <Absol> MrCalebToday: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2224 [21:58] <Absol> MrCalebToday: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#2225 [21:59] <MrCalebToday> k
#2226 [22:00] <MrCalebToday> now what
#2227 [22:00] <mattym> MrCalebToday, Do the rest of the instructions you were already told
#2228 [22:01] <MrCalebToday> I Did And Now Notepad With The Text Is Open
#2229 [22:01] <GreyVulpine> Copy the entirety of it to paste.ubuntu.com, submit it, then give us the link to it
#2230 [22:02] <MrCalebToday> http://paste.ubuntu.com/23698236/
#2231 [22:02] <GreyVulpine> See lines 22 and 23?
#2232 [22:02] <MrCalebToday> yes
#2233 [22:02] <GreyVulpine> That's how we know you've pirated minecraft before.
#2234 [22:02] <GreyVulpine> Remove them, save the file, then try minecraft again
#2235 [22:03] <MrCalebToday> ok 1 momento
#2236 [22:05] <MrCalebToday> its telling me to reinstall minecraft. It says most likely caused by a corruption
#2237 [22:05] * gummer [gummer@notlogged] has joined #minecrafthelp
#2238 [22:05] <gummer> Hello
#2239 [22:06] <mattym> ??> MrCalebToday av/mcafee/uninstall
#2240 [22:06] <Absol> MrCalebToday: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2241 [22:06] <mattym> MrCalebToday, McAfee is known to cause that among other issues, remove it with the tool Absol linked
#2242 [22:06] * KIngMateo15 [KIngMateo15@notlogged] has joined #minecrafthelp
#2243 [22:06] <gummer> is there a way to change my name before the 30 days? my account was taken and the name was changed and i really would like to change my name back to what it was before
#2244 [22:06] <MrCalebToday> nvm launcher finally cooperated and opened
#2245 [22:06] <mattym> ??> gummer account/send-email
#2246 [22:07] <Absol> gummer: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2247 [22:07] <Absol> gummer: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2248 [22:07] <MrCalebToday> OMG Thank you guys so mucg
#2249 [22:07] <KIngMateo15> when i try playing i can only play the demo mode of minecraft, is there any way i can fix this?
#2250 [22:07] <mattym> KIngMateo15, Make sure you are logging in with the Mojang account the game was purchased on.
#2251 [22:08] <KIngMateo15> i am, but it switches to demo mode
#2252 [22:08] <GreyVulpine> If it switches to demo mode, you're not logging in with the mojang account that you used to purchase minecraft with
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#2254 [22:08] <GreyVulpine> Demo mode activates because you haven't purchased minecraft under that particular Mojang account.
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#2261 [22:14] <Showa971> Ive bought minecraft on the microsoft store and when i went to log in on mojang with the same account i bought minecraft on. i tried playing minecraft that way and it keeps telling me to play the demo
#2262 [22:14] <mattym> Showa971, If you got it on the MS Store, thats the WIndows 10 Edition
#2263 [22:14] <mattym> Showa971, That does not get you access to the regular Minecraft game.
#2264 [22:14] <Showa971> is there a difference?
#2265 [22:15] <GreyVulpine> Yes
#2266 [22:15] <Roger> Ive been trying to bye minecraft but every time i try it either says that the info is wrong or it just takes a long time to load
#2267 [22:15] <mattym> Showa971, Yes, they are two different games.
#2268 [22:15] <mattym> Roger, You mean it says the credit card info is wrong?
#2269 [22:15] <Roger> its doesn't say that <mattyn>
#2270 [22:16] <mattym> Whats the exact message you get?
#2271 [22:16] <Showa971> <mattym> yeah i was telling my friend who got minecraft from the site that theyre different but he insisted that they were the same.
#2272 [22:17] <mattym> Showa971, And?
#2273 [22:17] <GreyVulpine> Showa971 - Your friend was wrong.
#2274 [22:17] <Showa971> try telling him that hes a stubborn guy lol
#2275 [22:18] <Showa971> anyways thanks for the help
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#2277 [22:19] <Roger> this is the exact message it gives me "An error occurred while placing order, please verify credit card info and try again"
#2278 [22:20] <mattym> Roger, Is it a Credit/Debit card, or Pre-Paid/Gift card?
#2279 [22:20] <Roger> what do you mean?
#2280 [22:20] <Roger> Debit card
#2281 [22:21] <mattym> Roger, Try calling the card provider, make sure they do not block international transactions.
#2282 [22:21] <Roger> they dont block international transactions i have made sure of that
#2283 [22:21] <mattym> Roger, Did you actually call and speak to a person to ask?
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#2285 [22:22] <Roger> i have never had a problem like this before for any other thing i have bought off the internet
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#2287 [22:23] <mattym> Roger, That doesnt mean its not an issue this time.
#2288 [22:23] <Roger> No help im out
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#2292 [22:57] <Presley108> Why can I not purchase minecraft?
#2293 [23:00] <osuka_> Presley108 lol you should be able to. What seems to be the problem?
#2294 [23:01] <Presley108> Everytime I try to buy it an error message pops up
#2295 [23:01] <osuka_> and what does it say
#2296 [23:03] <Presley108> Error you're not able to purchase at this time. Please check card information to make sure its correct and everything is right
#2297 [23:03] <osuka_> And I'm assuming you've checked that everything is right
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#2299 [23:04] <Presley108> Yes everything is correct and I have more than enough money to purchase it
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#2301 [23:05] <osuka_> Have you checked with your bank to see whether something on their end could be going wrong? In many cases, some security system will deny the transaction and just not tell you about it
#2302 [23:06] <Presley108> I will have to check that, I'll do that tomorrow. Thanks for your help!
#2303 [23:06] <osuka_> Just make sure it's Mojang's website, and not your bank. That can save you a lot of time since you can just call up your bank, but Mojang is probably not going to pick up the phone if you find their number
#2304 [23:07] <osuka_> Alright. Best of luck and happy holidays!
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#2309 [23:24] <kitkat15> someone talk french?
#2310 [23:24] <thgilfodrol> ??> kitkat15 lang/fr
#2311 [23:24] <Absol> kitkat15: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#2312 [23:24] <kitkat15> ok lol
#2313 [23:24] <kitkat15> hum i will try!
#2314 [23:26] <kitkat15> y buying minecraft and i ont have no sound in my folder...
#2315 [23:27] <kitkat15> dont*
#2316 [23:27] <thgilfodrol> ??> kitkat15 launcher/log
#2317 [23:27] <Absol> kitkat15: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2318 [23:27] <Absol> kitkat15: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2319 [23:34] <kitkat15> https://paste.ubuntu.com/23698553/
#2320 [23:35] <thgilfodrol> kitkat15: what do you mean by how sounds aren't in your folders?
#2321 [23:38] <kitkat15> i dont see any " sound" in my folder. when i start the game, they are no sound who playing....
#2322 [23:39] <kitkat15> i try to understand why! and on internet they said, ; this is a bug....so..i dont know what to do...
#2323 [23:39] <thgilfodrol> in your volume mixer, make sure minecraft isn't muted
#2324 [23:39] <kitkat15> where?
#2325 [23:41] <kitkat15> i my other game that ok ! i haveth sound
#2326 [23:41] <thgilfodrol> kitkat15: in your task bar, right click the volume icon and click "Open Volume Mixer"
#2327 [23:45] <kitkat15> Do I get senced in the games?
#2328 [23:46] <thgilfodrol> sorry, I'm not sure I follow
#2329 [23:46] <kitkat15> because i dont see in my volume mixer , minecraft...
#2330 [23:47] <kitkat15> Do I have to be in the game to see if it is disabled?
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#2333 [23:50] <JacobSandel> Hey, someone available to help?
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#2335 [23:52] <thgilfodrol> kitkat15: yes
#2336 [23:52] <kitkat15> ok
#2337 [23:56] <kitkat15> yes minecraft isnt muted
#2338 [23:58] <mattym> ??> kitkat15 launcher/open
#2339 [23:58] <Absol> kitkat15: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2340 [23:58] <mattym> kitkat15, Close the game, then do the instructions Absol wrote
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