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#4 [00:09] <iEzFraaanZ> Español?
#5 [00:09] * phuc12344432 [phuc12344432@notlogged] has joined #minecrafthelp
#6 [00:10] <iEzFraaanZ> Hola?
#7 [00:10] <iEzFraaanZ> Hello?
#8 [00:10] <iEzFraaanZ> Hello?
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#11 [00:12] <iEzFraaanZ> Hello, I changed the name of my premium account of minecraft with success, I go to the launcher of minecraft and the old name of my account appears to me, when I start the game and I want to enter a server says to me ¨¨No autenticated with minecraft.net
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#15 [00:39] <Nomin99> Just a quick question in regards to Minecraft Win10 and Addons. Are there supposed to be .tga files in the Vanilla Texture Pack?
#16 [00:40] <Nomin99> If memory serves me correctly, they should just be .png files no?
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#19 [00:44] <Deepy_2003> I've got Minecraft pe and I want to get the flows he texture pack does anyone know how to get it
#20 [00:45] <Deepy_2003> Hello
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#22 [00:45] <Deepy_2003> Anyone
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#25 [00:48] <Andrio> Google?
#26 [00:48] <Andrio> Nomin99, .tga is also an image format, so I wouldn't be surprised
#27 [00:49] <Deep> Hello I have minecraft pocket edition and I want to get the flows hd texture pack I downloaded it on my iPad and I got it on iCloud but how do I apply it
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#29 [00:51] <Nomin99> I just found the use of TGA files odd. I know in the past, those files were PNG, unless they are making changes to which file types will be used.
#30 [00:51] <Andrio> mm
#31 [01:07] * redstoner [redstoner@notlogged] has joined #minecrafthelp
#32 [01:07] <redstoner> hi
#33 [01:07] <redstoner> badly need help
#34 [01:07] <redstoner> with redstone
#35 [01:08] <redstoner> im on a server that has NO pistons
#36 [01:08] <redstoner> redstone help here
#37 [01:09] * iEzFraaanZ [iEzFraaanZ@notlogged] has quit. (Quit: Web client closed)
#38 [01:09] <redstoner> did chat close or what
#39 [01:09] <redstoner> i realy need help with something
#40 [01:10] <redstoner> in minecraft
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#43 [01:28] <Andrio> ??> redstoner ask
#44 [01:28] <Absol> redstoner: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#45 [01:28] <Absol> redstoner: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#50 [01:37] * Absol kicked Sky_voice_within from #minecrafthelp (Reason: ky_voice_within :Nothing good comes from Mibbit users (#417))
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#55 [01:51] <Skinecrafykiimine> On my pe when I go in after the new update it always crashs when I make a world plz help I really want to see the new update
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#58 [01:52] <mattym> Skinecrafykiimine, What device are you using it on?
#59 [01:53] <Skinecrafykiimine> iPad Pro lastest iOS
#60 [01:54] <mattym> Skinecrafykiimine, Have you made sure everything else is closed on the device while trying to run the app.
#61 [01:54] <Skinecrafykiimine> Let me check
#62 [01:55] <Skinecrafykiimine> Yes everything is closed
#63 [01:55] <Skinecrafykiimine> So it crashing as soon as I make a new worlds and I have no old worlds just started
#64 [01:56] <mattym> Skinecrafykiimine, Only thing we would really suggest with PE here is to reinstall it, and on an Apple device that can be a challenge to to w/o loosing stuff.
#65 [01:56] <mattym> Skinecrafykiimine, So in your case, with no saved worlds, try a reinstall
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#67 [02:00] <Skinecrafykiimine> Ok this might take a while
#68 [02:01] <Skinecrafykiimine> Nvm it worked
#69 [02:01] <Skinecrafykiimine> I fully restart the iPad and now it works weird
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#71 [02:07] <alexandro> http://paste.ubuntu.com/23716040/
#72 [02:07] <Skinecrafykiimine> Quit
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#79 [02:10] <alexandro> i need help whit this http://paste.ubuntu.com/23716040/
#80 [02:11] <mattym> alexandro, Unfortunately your graphics hardware is not fully supported on Windows 8, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#81 [02:11] <alexandro> thanks
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#89 [02:58] <Onggae> Is there a dictionary site about mcpe add-ons?
#90 [02:58] <pie_flavor> Onggae: Not as of yet.
#91 [03:01] <Onggae> In mcpe add-ons, trigger has 3 parameters. First is event, second is target, and third is filter. Is there any other example about "target"?. All of "target" are "self". When Irongolem get a target, I want to make exploding his target.
#92 [03:10] <Onggae> Are there anyone know about MCPE add-on's trigger's "target"?
#93 [03:23] * Carl [Carl@notlogged] has joined #minecrafthelp
#94 [03:24] <Carl> Hey guys i've tryied to change my password,but the password change email has not come,I've waited 24 h
#95 [03:26] * syn [syn@notlogged] has joined #minecrafthelp
#96 [03:26] <syn> my account got hacked idk what to do
#97 [03:27] <Carl> Syn, send a email to mojang support
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#100 [03:34] <Andrio> ??> syn account/hacked
#101 [03:34] <Absol> syn: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#102 [03:34] <Absol> syn: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#103 [03:37] <syn> ty got it back
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#105 [03:38] <Andrio> o
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#112 [04:29] <Eclip> I don't know my email but I know my minecraft username and password and maybe one security question
#113 [04:36] <Eclip> I don't know my email but I know my minecraft username and password and maybe one security question please someone help me
#114 [04:36] <Eclip> I don't know my email but I know my minecraft username and password and maybe one security question please someone help me
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#117 [04:37] <Eclip> I don't know my email but I know my minecraft username and password and maybe one security question
#118 [04:37] <Andrio> ??> Eclip account/send-email
#119 [04:37] <Absol> Eclip: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#120 [04:37] <Absol> Eclip: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#124 [04:39] <Eclip> what do I do if I don't know my Transaction ID do I lose my account? :(
#125 [04:39] <Andrio> Try to find it?
#126 [04:39] <Andrio> ??> Eclip account/trans-ID
#127 [04:39] <Absol> Eclip: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#128 [04:40] <Eclip> Ok wait
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#130 [04:41] <Eclip> I paid by a credit card
#131 [04:41] <Eclip> so what now?
#132 [04:44] <Andrio> What does that page say about credit card payments?
#133 [04:48] <Eclip> I read everything am sending an email to you guys but I have already sent a email before a day ago saying how can I recover my email now I know so am sending another email
#134 [04:48] <Andrio> we aren't Mojang, so I hope not.
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#136 [04:50] <suza> I don't remember the login username for my account. I know the email attached to it, and I reset the password, but I've tried logging into the game with my email, but it still says invalid credentials.
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#138 [04:51] <Eclip> what so who are you? who should I send this to??
#139 [04:51] <Andrio> suza, tried resetting your password at https://account.mojang.com/?
#140 [04:51] <suza> Yes.
#141 [04:51] <Andrio> ??> Eclip Mojang/email
#142 [04:51] <Absol> Eclip: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#143 [04:51] <Absol> Eclip: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#144 [04:51] <Andrio> suza, when did you buy Minecraft?
#145 [04:51] <suza> a couple years ago
#146 [04:51] <suza> I can't remember
#147 [04:51] <Andrio> mm
#148 [04:51] <Andrio> ??> suza account/send-email
#149 [04:51] <Absol> suza: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#150 [04:51] <suza> before they got bought for sure
#151 [04:51] <Absol> suza: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#153 [04:52] <suza> ok I'll send a support ticket
#154 [04:52] <Eclip> Andrio so who should I send this email to?
#155 [04:52] <Andrio> Eclip, Mojang?
#156 [04:52] <GreyVulpine> Eclip - Follow Absol's link. You'll be filling out a support ticket form that'll be submitted to Mojang's Customer Support
#157 [04:52] <Andrio> mm
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#159 [04:53] <Eclip> Ok
#160 [04:54] <suza> oh
#161 [04:54] <suza> i had to reset it again... oops.
#162 [04:54] <suza> ty tho..
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#164 [04:54] <Eclip> I hope mojang replies
#165 [04:55] <GreyVulpine> They do. Just be patient.
#166 [04:56] <Eclip> I know by the way New Year is tomorrow I wanted to say Thank you and Happy new Year
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#170 [05:10] <Eclip> how long do they usually take to reply your email just a quick question before I go?
#171 [05:11] <Eclip> if you don't know then that's fine
#172 [05:11] <Andrio> 'Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies'
#173 [05:11] <Eclip> oh okay thanks!
#174 [05:11] <Eclip> bye
#175 [05:13] <Eclip> oh I see so they will take longer than usual well ok that's fine at least I have a chance to get my account recovered
#176 [05:13] <Eclip> alright I got go bye
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#178 [05:25] * johnswarez [johnswarez@notlogged] has joined #minecrafthelp
#179 [05:25] <johnswarez> Hello
#180 [05:25] * KSRemike [KSRemike@notlogged] has joined #minecrafthelp
#181 [05:25] <johnswarez> Hello>
#182 [05:25] <KSRemike> v
#183 [05:26] <KSRemike> hello
#184 [05:26] <johnswarez> i need help
#185 [05:26] <KSRemike> Ok what
#186 [05:26] <johnswarez> i bought mc in 2011 and this hole fucking Migration thing fucked my account i want it back i have told mojang so manny times
#187 [05:26] <Absol> johnswarez: Please keep it civil
#188 [05:27] * TomCZH [TomCZH@notlogged] has joined #minecrafthelp
#189 [05:27] <Andrio> ...what specifically happened
#190 [05:27] * TomCZH [TomCZH@notlogged] has quit. (Client Quit)
#191 [05:27] <Andrio> ?
#192 [05:27] <johnswarez> idk i lost my account becasue of mojang
#193 [05:27] <johnswarez> its you fault
#194 [05:28] <johnswarez> wait you are mojang right
#195 [05:28] <Andrio> No.
#196 [05:28] <johnswarez> I HATE MOJANG
#197 [05:29] <KSRemike> Make a new mojang pop upxD
#198 [05:29] <johnswarez> ??
#199 [05:30] <KSRemike> s See youtube
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#201 [05:35] * GetsugAa_4 [GetsugAa_4@notlogged] has joined #minecrafthelp
#202 [05:39] <GetsugAa_4> Hi ! I tried to install the "FTB Presents HermitPack" to play modded but the game crashes due to lack of RAM, I checked how to allocate more RAM to the game but the game has 3G of RAM and still crashes... I'm playing on the MacBook Pro 2015 Retina with 8G of RAM and Into Core i5 2,7GHz (Turbo Boost 3,1GHz). Can I get help ? :)
#203 [05:39] * roben [roben@notlogged] has joined #minecrafthelp
#204 [05:40] <Andrio> Are you using a resource pack?
#205 [05:40] <GetsugAa_4> Nope
#206 [05:41] <GetsugAa_4> In fact, I can't even get the game to start because it crashes before the installation is complete...
#207 [05:41] <Andrio> oh
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#213 [06:08] <gian_noob> no me deja entrar al servidor de EPICUBE me dice NOT AUTHENTICATED WITH MINECRAFT.NET ayudaaaaaaaaaaaaaa
#214 [06:11] <GetsugAa_4> No hablo muy bien español pero quizás puedes traer ir al website de minecraft y cambiar tu nickname o cambiar tu password ? O sea que es lo que hizo cuando tuve el mismo problema y funcionó...
#215 [06:18] * Dar [Dar@notlogged] has joined #minecrafthelp
#216 [06:19] <Dar> ı need help
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#221 [06:20] <Dar> IS ANYBODY CAN HELP ME
#222 [06:20] <Dar> IS ANYBODY CAN HELP ME
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#224 [06:20] <Dar> IS ANYBODY CAN HELP ME
#225 [06:21] * carmine2008 [carmine2008@notlogged] has left #minecrafthelp
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#233 [06:46] <JetCubeMC> http://paste.ubuntu.com/23716888/
#234 [06:47] <GreyVulpine> JetCubeMC - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#235 [06:47] <JetCubeMC> ok
#236 [06:48] <JetCubeMC> its mt first time
#237 [06:49] * gamedame [gamedame@notlogged] has joined #minecrafthelp
#238 [06:49] <JetCubeMC> do i need to downgrade this computer to windows 10?
#239 [06:50] <GreyVulpine> You're already running windows 10
#240 [06:50] <gamedame> I just bought Minecraft and can't log on with the username and password i entered -- I know it's the right username and password - I have a MAC
#241 [06:51] <gamedame> Is there some kind of customer service phone number so I can call someone?
#242 [06:51] <GreyVulpine> gamedame - There is not
#243 [06:51] <JetCubeMC> it keep crashing me i dont know why
#244 [06:51] <JetCubeMC> do i need to go to windows 7 or should i stay on windows 10?
#245 [06:52] <gamedame> Thank you
#246 [06:52] <GreyVulpine> JetCubeMC - As I've already told you, you're running windows 10. Windows 10 doesn't support some of your computer's hardware fully. Because of that, minecraft won't work on your computer unless you downgrade to an earlier version of windows or you uprade your computer
#247 [06:52] <JetCubeMC> gamedame
#248 [06:53] <JetCubeMC> ok thanks now i go and downgrade to windows 7!
#249 [06:54] <JetCubeMC> bye
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#251 [07:03] * Bartleboss2 [Bartleboss2@notlogged] has joined #minecrafthelp
#252 [07:04] <Bartleboss2> You Speak French ?
#253 [07:05] <Bartleboss2> Bonjour, j'ai un problème depuis ce matin mon skin est complétement buggé il est tout noir pourtant je l'ai change quatre fois ! Que dois-je faire ? Désolé pour mauvais anglais je suis français.
#254 [07:06] <Bartleboss2> Hello, I have a problem since this morning my skin is completely buggy it is all black yet I change it four times! What should I do ? Sorry for bad English I am French.
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#257 [07:12] * Ben_ [Ben_@notlogged] has joined #minecrafthelp
#258 [07:13] <Ben_> +i cant login with my minecraft acount.
#259 [07:14] <Ben_> Hello?
#260 [07:14] <iBurke> Ben_: Have you tried resetting your password?
#261 [07:14] <Ben_> yes
#262 [07:14] <iBurke> Ben_: and?
#263 [07:15] <Ben_> no,error
#264 [07:15] <Bartleboss2> Hello, I have a problem since this morning my skin is completely buggy it is all black yet I change it four times! What should I do ? Sorry for bad English I am French.
#265 [07:15] <iBurke> ??> Ben_ account/reset-password
#266 [07:15] <Absol> Ben_: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#267 [07:15] <Absol> Ben_: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#268 [07:16] <iBurke> ??> Bartleboss2 tools/hjt
#269 [07:16] <Absol> Bartleboss2: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#270 [07:16] <Absol> Bartleboss2: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#271 [07:16] <Ben_> Thanks
#272 [07:18] <Bartleboss2> http://paste.ubuntu.com/23717045/
#273 [07:18] <Bartleboss2> http://paste.ubuntu.com/23717045/
#274 [07:18] * Ben_ [Ben_@notlogged] has left #minecrafthelp
#275 [07:18] <iBurke> ??> Bartleboss2 av/kaspersky
#276 [07:18] <Absol> Bartleboss2: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#277 [07:19] <iBurke> Bartleboss2: This should fix the skins issue
#278 [07:20] * divad_05 [divad_05@notlogged] has joined #minecrafthelp
#279 [07:20] <Bartleboss2> I do not have kaspersky purge but kaspersky internet security
#280 [07:20] * Loorinda [Loorinda@notlogged] has joined #minecrafthelp
#281 [07:23] <iBurke> One sec...
#282 [07:23] * divad_05 [divad_05@notlogged] has quit. (Ping timeout: 195 seconds)
#283 [07:24] <Bartleboss2> OK
#284 [07:26] <iBurke> Bartleboss2: are you using a mac or windows computer?
#285 [07:26] <Bartleboss2> Windows 10
#286 [07:28] <iBurke> Okay, I can't find a help link so I'm going to try and walk you through it
#287 [07:28] <Bartleboss2> OK thank
#288 [07:28] <iBurke> Open Kaspersky Internet Security
#289 [07:28] <Bartleboss2> OK
#290 [07:29] <iBurke> Open preferences
#291 [07:29] <Bartleboss2> OK
#292 [07:29] <iBurke> Click the "Protection" tab
#293 [07:29] <Bartleboss2> OK
#294 [07:29] <iBurke> Under the Web Antivirus section, untick Scan Secure Connection (HTTPS)
#295 [07:30] <Bartleboss2> wait...
#296 [07:30] <iBurke> ?
#297 [07:31] <Bartleboss2> wait i send pictures because i dont found https
#298 [07:32] <Bartleboss2> http://hpics.li/82a1d70
#299 [07:34] <Bartleboss2> http://hpics.li/a44cf81
#300 [07:35] * iBurke [iBurke@notlogged] has quit. (Quit: Mutter: www.mutterirc.com)
#301 [07:36] <Bartleboss2> srx
#302 [07:36] <Bartleboss2> !!!
#303 [07:38] * iBurke [iBurke@notlogged] has joined #minecrafthelp
#304 [07:39] <iBurke> Sorry Bartleboss2, give me a second to review the pics
#305 [07:39] <Bartleboss2> Phew, I thought you were gone
#306 [07:39] <Bartleboss2> http://hpics.li/82a1d70 http://hpics.li/a44cf81
#307 [07:40] <iBurke> Went to get food and timed out x.x
#308 [07:40] <Bartleboss2> OK x)
#309 [07:40] <iBurke> It's hard for me to understand because I only speak English. Are you under the protection tab?
#310 [07:42] <Bartleboss2> On the first image I am on the general tab and on the second I am on the tab protection in internet antivirus
#311 [07:43] * Athiux [Athiux@notlogged] has joined #minecrafthelp
#312 [07:43] * Elf_The_Dwarf [Elf_The_Dwarf@notlogged] has joined #minecrafthelp
#313 [07:44] <Athiux> hello
#314 [07:44] <Elf_The_Dwarf> hey
#315 [07:44] <Bartleboss2> Hey
#316 [07:44] <Athiux> So About Acouple month's Ago My account was hijacked
#317 [07:44] <iBurke> Bartleboss2: Click Configuration
#318 [07:44] <Athiux> password was changed
#319 [07:44] <Athiux> email
#320 [07:44] <Athiux> too
#321 [07:44] <Athiux> and sq code
#322 [07:44] <iBurke> ??> Athiux account/send-email
#323 [07:45] <Absol> Athiux: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#324 [07:45] <Absol> Athiux: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#325 [07:45] <Bartleboss2> configuration advanced in second pictures ?
#326 [07:45] <iBurke> Yes
#327 [07:45] <Bartleboss2> OK
#328 [07:45] <Bartleboss2> then
#329 [07:45] <Athiux> what is transaction id
#330 [07:45] <Athiux> ?
#331 [07:46] <Elf_The_Dwarf> So I know this is technically not allowed, but my account is not letting me in no matter what I do. Changing the password does not work, as I have copied and pasted the exact same password into all the boxes and I copy and pasted the Email into the box too. I have waited 2 hours and tried again. Please help
#332 [07:46] <iBurke> ??> Athiux account/trans-is
#333 [07:46] * zJack27_ [zJack27_@notlogged] has joined #minecrafthelp
#334 [07:46] <zJack27_> hi I got a problem
#335 [07:46] <Elf_The_Dwarf> ?
#336 [07:46] <iBurke> ??> Athiux account/trans-id
#337 [07:46] * stdyrmx [stdyrmx@notlogged] has joined #minecrafthelp
#338 [07:46] <Absol> Athiux: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#339 [07:46] * stdyrmx [stdyrmx@notlogged] has quit. (Client Quit)
#340 [07:46] * ewouty [ewouty@notlogged] has joined #minecrafthelp
#341 [07:47] <iBurke> Elf_The_Dwarf: give me a second
#342 [07:47] <iBurke> ??> zJack27_ ask
#343 [07:47] <Absol> zJack27_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#344 [07:47] <Absol> zJack27_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#345 [07:47] <Athiux> wait how do i get my transfare Id
#346 [07:47] <ewouty> hi my ip has changed and i want my friend to join my server, how do i do that?
#347 [07:47] <iBurke> Bartleboss2: can you take a picture
#348 [07:47] <Athiux> of?
#349 [07:47] <iBurke> ewouty: go to whatismyip.Com
#350 [07:47] <Athiux> take a pic of what
#351 [07:48] <Athiux> who me?
#352 [07:48] <iBurke> ??> Athiux irc/multitasking/?
#353 [07:48] <Athiux> what's that
#354 [07:48] <Bartleboss2> OK
#355 [07:48] <iBurke> ??> Athiux irc/multitasking/!
#356 [07:48] <Bartleboss2> wait
#357 [07:48] <Absol> Athiux: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#358 [07:48] <Absol> Athiux: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#359 [07:48] <ewouty> iBurke: i know what my ip is i just want my friend to join since it changed
#360 [07:48] <Athiux> no that's my name
#361 [07:48] <zJack27_> when I try to login on minecraft launcher premium I put my email and password and is not working I log in and nothing I renstall my minecraft and it doing the same on minecraft.net
#362 [07:48] <Bartleboss2> i translate picture for you
#363 [07:48] <Athiux> who's talking to me
#364 [07:49] <Elf_The_Dwarf> I have the same problem zJack27_
#365 [07:49] <Athiux> somany people are talking
#366 [07:49] <ewouty> Athiux: whoever talks to you has your name at the begginng
#367 [07:49] <Athiux> Ok
#368 [07:49] <zJack27_> I just buy the premium
#369 [07:49] <Athiux> Right my account was stole completely
#370 [07:49] <zJack27_> to my friend is working but to me no
#371 [07:49] <Athiux> password Ect...
#372 [07:49] <Athiux> I have no acsses
#373 [07:49] <iBurke> ewouty: Can you send the IP to your friend?
#374 [07:49] <Athiux> what do i do
#375 [07:49] <iBurke> ??> Athiux account/hijacked
#376 [07:49] <Athiux> Yh
#377 [07:49] <ewouty> iBurke: do i not chnage anything to do with the server?
#378 [07:50] <ewouty> Athiux: be patient
#379 [07:50] <Athiux> ok
#380 [07:50] <ewouty> he's trying to help
#381 [07:50] <iBurke> ewouty: Unless you specified the IP in server.properties, no. I also recommend leaving it blank
#382 [07:50] <ewouty> ok thx
#383 [07:50] <zJack27_> hello ?
#384 [07:50] <iBurke> ??> Athiux account/send-email
#385 [07:50] <Absol> Athiux: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#386 [07:50] <Absol> Athiux: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#387 [07:50] <zJack27_> some staffer on ?
#388 [07:50] <iBurke> zJack27_: I'm helping 4 people at once please be patient and I will get to you as soon as possible.
#389 [07:51] <zJack27_> ok
#390 [07:51] <Athiux> where do i get my Transaction ID
#391 [07:51] <ewouty> zJack27_: iBurke is a volunteer so be patient
#392 [07:51] <zJack27_> I will wait
#393 [07:51] <Athiux> I bought it online
#394 [07:51] <iBurke> ??? Athiux account/trans-id
#395 [07:51] <Athiux> what do you mean
#396 [07:51] <Athiux> where am i looking
#397 [07:51] <iBurke> ??> Athiux account/trans-is
#398 [07:51] <iBurke> Hold o
#399 [07:51] <iBurke> Jesus
#400 [07:51] <Elf_The_Dwarf> guys patience
#401 [07:52] <iBurke> ??> Athiux account/trans-id
#402 [07:52] <Absol> Athiux: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#403 [07:52] <Elf_The_Dwarf> If I can wait you all can
#404 [07:52] <iBurke> ??> Elf_The_Dwarf tools/hjt
#405 [07:52] <Absol> Elf_The_Dwarf: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#406 [07:52] <Absol> Elf_The_Dwarf: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#407 [07:52] <Andrio> ewouty, which IP address changed?
#408 [07:52] <iBurke> ??> zJack27_ tools/hjt
#409 [07:52] <Absol> zJack27_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#410 [07:52] <Absol> zJack27_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#411 [07:52] <iBurke> Bartleboss2: sorry I lost you in a flood of chat. Everything ok?
#412 [07:52] <Bartleboss2> I managed to put it in English I managed to put it in English
#413 [07:52] <Athiux> how do i get them to send the id over?
#414 [07:53] <iBurke> Okay thank you very much.
#415 [07:53] <zJack27_> ok will do it
#416 [07:53] <iBurke> Athiux: please read the help page Absol linked you to.
#417 [07:53] <Athiux> im reading it
#418 [07:53] <Athiux> I bought the account like 5 year's ago
#419 [07:53] <Athiux> I cant get the Transaction ID
#420 [07:53] <Athiux> I have over prof i o wn it
#421 [07:54] <Bartleboss2> iBurke: http://hpics.li/8087aa5
#422 [07:54] <zJack27_> ok I done it
#423 [07:54] <zJack27_> http://paste.ubuntu.com/23717152/
#424 [07:54] <iBurke> Yes you can. Please read the article in its entirety.
#425 [07:54] <Athiux> is there a phone number i can ring please
#426 [07:54] <Athiux> to make it easyer
#427 [07:54] <Athiux> for me
#428 [07:54] <Athiux> Can i have a phone number to ring
#429 [07:54] <GreyVulpine> Athiux - There is no phone number for support.
#430 [07:54] <Athiux> ffs
#431 [07:54] <Athiux> i cant find the Transaction ID
#432 [07:55] <ewouty> Andrio: my public one
#433 [07:55] <iBurke> ??> zJack27_ info/mcleaks
#434 [07:55] <Absol> zJack27_: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#435 [07:55] <GreyVulpine> Athiux - You can find it by following that article. What year exactly did you purchase minecraft with?
#436 [07:55] <Absol> zJack27_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#437 [07:55] <zJack27_> iBurke mcleaks ?
#438 [07:55] <Athiux> yh paypal
#439 [07:55] <Andrio> ewouty, you shouldn't need to change anything in your server config then.
#440 [07:55] <zJack27_> what is that sorry ?
#441 [07:55] <GreyVulpine> Athiux - Then go into your paypal history, you can find the transaction ID in there
#442 [07:55] <Athiux> Oh ok
#443 [07:55] <ewouty> Andrio: oh ok kthanks and also do you know how to get a redstone lamp activated without any redstone
#444 [07:56] <Athiux> ok
#445 [07:56] <iBurke> zJack27_: HJT informed us you had MCLeaks in your system. Are you on a shared computer?
#446 [07:56] <zJack27_> no
#447 [07:56] <Andrio> ewouty, you can try placing one in the on state with MCEdit, but it'll probably reset as soon as it gets a block update.
#448 [07:56] <Andrio> ewouty, perhaps you want to use glowstone instead...
#449 [07:57] <ewouty> Andrio: i liked the look of redstone lamps but thanks anways
#450 [07:57] <Andrio> mm
#451 [07:57] <ewouty> anyways*
#452 [07:57] <Andrio> Then power it.
#453 [07:57] <zJack27_> oh iBurke my little brother of 12 years old was installing mcleaks yeah now I remember and what I need to do ?
#454 [07:57] <ewouty> i want it in the core of a tree, as in in the middle leaf
#455 [07:57] <Athiux> ok
#456 [07:57] <iBurke> ??> zJack27_ info/mcleaks
#457 [07:57] <Absol> zJack27_: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#458 [07:57] <Absol> zJack27_: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#459 [07:57] <iBurke> ??> zJack27_ win/hosts
#460 [07:57] <zJack27_> I know but my little brother
#461 [07:57] <Absol> zJack27_: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#462 [07:57] <Absol> zJack27_: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#463 [07:58] <zJack27_> how can I delete ?
#464 [07:58] <Athiux> it's my mum's account she wont look
#465 [07:58] <iBurke> zJack27_: Please follow the instructions that @Absol linked to you.
#466 [07:58] <GreyVulpine> Athiux - Then ask her for it
#467 [07:58] <Athiux> she said no
#468 [07:58] <zJack27_> ok
#469 [07:58] <GreyVulpine> Athiux - Then you're out of luck
#470 [07:58] <iBurke> Athiux: There is nothing we can do.
#471 [07:58] * Pear [Pear@notlogged] has joined #minecrafthelp
#472 [07:58] <Athiux> i've got other prof i own it
#473 [07:59] <GreyVulpine> Athiux - The only proof is through that transaction ID
#474 [07:59] <iBurke> That is the only proof Mojang will accept.
#475 [07:59] <Andrio> Bartleboss2, see https://support.kaspersky.com/6851.
#476 [07:59] <Athiux> k
#477 [07:59] <Athiux> Ill ask again
#478 [07:59] <Athiux> hold on
#479 [07:59] <zJack27_> http://paste.ubuntu.com/23717175/
#480 [08:00] <Bartleboss2> OK
#481 [08:00] <iBurke> ??> zJack27_ win/hosts/edit
#482 [08:00] <Absol> zJack27_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#483 [08:00] <Absol> zJack27_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#484 [08:00] <zJack27_> yeah I did that
#485 [08:00] <iBurke> zJack27_: When you have done that, delete the following entires: 137.74.166.76 authserver.mojang.com
#486 [08:00] <iBurke> 137.74.166.76 sessionserver.mojang.com
#487 [08:00] <iBurke> Download as text
#488 [08:00] <iBurke> Ignore that last message
#489 [08:00] <zJack27_> wait what
#490 [08:01] <iBurke> Follow what Absol wrote first and let me know when you have done that.
#491 [08:01] <zJack27_> yes I done that
#492 [08:01] <GreyVulpine> zJack27_ - Delete the last two lines of the file, the ones ending in mojang.com
#493 [08:01] <GreyVulpine> zJack27_ - Save the file, then try minecraft
#494 [08:01] <zJack27_> ok
#495 [08:01] <iBurke> Then I'll walk you through the rest.
#496 [08:02] <zJack27_> then I need to remove 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com ?
#497 [08:02] <iBurke> Yes
#498 [08:03] <zJack27_> ok
#499 [08:03] <iBurke> And save the file then try accessing Minecraft again.
#500 [08:03] <zJack27_> I can't save it
#501 [08:03] <GreyVulpine> zJack27_- What does it say when you try?
#502 [08:03] <zJack27_> a problem
#503 [08:03] <GreyVulpine> What problem?
#504 [08:04] <Pear> you have to get Notepad++ and launch it in Admin Mode in order to save the hosts file
#505 [08:04] <GreyVulpine> Don't need Notepad++, you can just run Notepad in regular administrator mode to save
#506 [08:05] <GreyVulpine> Two reasons why the file isn't saving. Either Notepad wasn't open in administrator mode, or the Read-Only flag was set.
#507 [08:06] <Bartleboss2> Problem settled thanks guys very much!
#508 [08:06] <zJack27_> You do not have permission to save the data in this path
#509 [08:06] <iBurke> Good luck Bartleboss2
#510 [08:06] <ewouty> Pear: you can run it in admin
#511 [08:06] <zJack27_> how
#512 [08:06] <ewouty> righ click
#513 [08:06] <zJack27_> where ?
#514 [08:06] <ewouty> on notepad
#515 [08:06] <zJack27_> ok
#516 [08:06] <ewouty> have you done what absol said?
#517 [08:07] * Bartleboss2 [Bartleboss2@notlogged] has quit. (Quit: Web client closed)
#518 [08:07] <GreyVulpine> zJack27_ - Go to your start menu, type in "Notepad", see the notepad result?
#519 [08:07] * MineWit [MineWit@notlogged] has joined #minecrafthelp
#520 [08:07] <ewouty> then right click it
#521 [08:07] <ewouty> run as adminstartor
#522 [08:07] <GreyVulpine> zJack27_ - Right click on that notepad result. Click on "Run as administrator".
#523 [08:07] <zJack27_> ok
#524 [08:07] <zJack27_> I change the thing of hosts
#525 [08:07] <GreyVulpine> Save it.
#526 [08:08] * MineWit [MineWit@notlogged] has quit. (Client Quit)
#527 [08:08] <zJack27_> I can't save it , it saying a problem
#528 [08:08] <zJack27_> You do not have permission to save the data in this path
#529 [08:08] <GreyVulpine> Right then. Close it.
#530 [08:08] <zJack27_> ok
#531 [08:08] <GreyVulpine> Let's start from the beginning. Notepad isn't open, right?
#532 [08:08] <zJack27_> yeah
#533 [08:08] * MineFlint [MineFlint@notlogged] has joined #minecrafthelp
#534 [08:08] <GreyVulpine> zJack27_ - Go to your start menu, type in "Notepad", see the notepad result?
#535 [08:09] <zJack27_> I'm confuse now
#536 [08:09] <GreyVulpine> What are you confused about?
#537 [08:09] <zJack27_> I need to open notepad or I need to close it ?
#538 [08:10] <MineFlint> Hey Guys, i´ve got a problem. When i log in, it shows the error of having typed the wrong username or password. I tried the forgot password link 2 times, it worked, but the launcher shows the error with the new password again. Can you please help me?
#539 [08:10] <GreyVulpine> We're starting from the beginning. You're going to open up notepad following my directions exactly.
#540 [08:10] <zJack27_> ok
#541 [08:10] <iBurke> ??> MineFlint login/throttle
#542 [08:10] <Absol> MineFlint: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#543 [08:10] <Absol> MineFlint: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#544 [08:10] <GreyVulpine> If you don't open notepad using these directions, you won't be able to save the changes, getting that error you got.
#545 [08:10] <MineFlint> Thank you very much
#546 [08:11] <zJack27_> ok greyvulpine
#547 [08:11] <GreyVulpine> zJack27_ - Now, go to your start menu, type in "Notepad", see the notepad result?'
#548 [08:11] <iBurke> No problem. Good luck.
#549 [08:11] <zJack27_> yeah I can see it
#550 [08:11] <GreyVulpine> zJack27_ - Right-click on that notepad result, do you see the "Run as administrator" option?
#551 [08:11] <zJack27_> yes
#552 [08:11] <GreyVulpine> zJack27_ - Click on that
#553 [08:11] <zJack27_> ok
#554 [08:11] <GreyVulpine> zJack27_ - Does notepad open?
#555 [08:12] <zJack27_> yes
#556 [08:12] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#557 [08:12] <zJack27_> yes it opening
#558 [08:13] <GreyVulpine> zJack27_ - Go to File -> Open. In the filename box, type in exactly: %SystemRoot%\System32\drivers\etc\hosts
#559 [08:13] <zJack27_> ok
#560 [08:13] <GreyVulpine> zJack27_ - Press Enter. Do you see the file open?
#561 [08:14] <zJack27_> yeah I save it now
#562 [08:14] <GreyVulpine> zJack27_ - You saved it after deleting both lines: "137.74.166.76 authserver.mojang.com" and "137.74.166.76 sessionserver.mojang.com", yes?
#563 [08:14] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#564 [08:14] <zJack27_> THANKS
#565 [08:14] <zJack27_> IT WORKING !
#566 [08:14] * iBurke [iBurke@notlogged] has quit. (Quit: Mutter: www.mutterirc.com)
#567 [08:15] <zJack27_> but on minecraft.net I think is not working
#568 [08:15] <zJack27_> yeah
#569 [08:15] <zJack27_> it working thanks you guys
#570 [08:15] <GreyVulpine> zJack27_ - Tell your little brother to stop using your computer to pirate games.
#571 [08:15] <zJack27_> if you wasn't here I can't do nothing
#572 [08:15] <zJack27_> ok I hate my brothe xD
#573 [08:15] <zJack27_> brother*
#574 [08:16] <zJack27_> thanks guys again and cya ! :D
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#576 [08:16] <Athiux> Im in the paypal
#577 [08:17] <Athiux> how do i look for the ID
#578 [08:17] * Snowmanot [Snowmanot@notlogged] has joined #minecrafthelp
#579 [08:17] <Athiux> hello
#580 [08:18] <Athiux> Im on the paypal
#581 [08:18] <GreyVulpine> Athiux - Payment history. Use the calendar option to input the year in which you purchased minecraft to find the transaction ID
#582 [08:18] <Athiux> ok
#583 [08:18] <GreyVulpine> Do not share it here. You'll use that transaction ID to fill out the support form with
#584 [08:19] * Bugboy1028|Laptop [Bugboy1028|Laptop@notlogged] has joined #minecrafthelp
#585 [08:19] <Bugboy1028|Laptop> ??? help
#586 [08:19] <Bugboy1028|Laptop> ??? index
#587 [08:19] <Bugboy1028|Laptop> -.-
#588 [08:19] <Bugboy1028|Laptop> ??< index
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#593 [08:24] <Athiux> the paypal
#594 [08:24] <Athiux> wont go back to 2015
#595 [08:24] <Athiux> 2014*
#596 [08:24] <Athiux> i cant get the id
#597 [08:24] <Athiux> it wont allow me
#598 [08:24] <GreyVulpine> Yes it will. You will need to fill out the custom calendar search
#599 [08:25] <Athiux> k
#600 [08:25] <iBurke> ??> scold/\n
#601 [08:25] <Athiux> ok she did it on her phone didnt work
#602 [08:25] <Athiux> ,,
#603 [08:25] * Elf_The_Dwarf [Elf_The_Dwarf@notlogged] has quit. (Ping timeout: 195 seconds)
#604 [08:25] <iBurke> ??> Athiux scold/\n
#605 [08:25] <Absol> Athiux: The Enter key is not a comma. Please don't flood the channel with many lines of just two or three words each. Learn how to use complete sentences and commas.
#606 [08:26] <Athiux> what do you mean scold/n
#607 [08:27] <Athiux> I dont understnad what you mean
#608 [08:27] <guy_> can i register 3 accounts on one email? i reAlly hate to have game purchase info on dubious mailaccounts.
#609 [08:27] <iBurke> Just wait for a reply and stop sending so many messages on separate lines.
#610 [08:27] <GreyVulpine> guy_ - No
#611 [08:27] <Athiux> no one going to hel pme
#612 [08:27] <Athiux> ...
#613 [08:28] <GreyVulpine> Athiux - You already are being helped
#614 [08:28] <Athiux> PAYPAL WONT GO BACK THAT FAR!
#615 [08:28] <GreyVulpine> Athiux - Yes it will
#616 [08:28] <GreyVulpine> Athiux - I have paypal history going back to 2007.
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#619 [08:34] <Nekit_Inters> Hi,everyone.My minecraft is 1.11 and the mistake is failed to create a child event loop.I have already turned off the avast,but I still can't play my worlds.What should I do?
#620 [08:34] <GreyVulpine> ??> Nekit_Inters tools/hjt
#621 [08:34] <Absol> Nekit_Inters: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#622 [08:34] <Absol> Nekit_Inters: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#625 [08:37] <Nekit_Inters> Here http://paste.ubuntu.com/23717370/
#626 [08:39] <GreyVulpine> Couple things I can see right off the bat, your computer's infected with a browser hijacker. I'd start with an antimalware scan. Do you have any installed on that computer?
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#629 [08:40] <Nekit_Inters> I said that I have avast
#630 [08:41] <iBurke> ??> Nekit_Inters tools/adwcleaner
#631 [08:41] <GreyVulpine> Yes, I see that. I also see that it's infected with a browser hijacker.
#632 [08:41] <GreyVulpine> ??> Nekit_Inters av/adwcleaner
#633 [08:41] <Absol> Nekit_Inters: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#634 [08:41] <Absol> Nekit_Inters: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#635 [08:41] <iBurke> Kthx lol
#636 [08:42] <Nekit_Inters> Ok
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#641 [09:13] <Chromaryu> and... I wish you all the best for this year!!!
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#646 [09:38] * Nekit_Inters [Nekit_Inters@notlogged] has joined #minecrafthelp
#647 [09:38] <Nekit_Inters> So,I returned
#648 [09:39] <Nekit_Inters> I used adw cleaner
#649 [09:39] <Nekit_Inters> What else should I do?
#650 [09:40] <Nekit_Inters> Helooo
#651 [09:48] * Nekit_Inters [Nekit_Inters@notlogged] has joined #minecrafthelp
#652 [09:48] <Nekit_Inters> Guys,I returneed
#653 [09:51] * _MartinaQuacks [_MartinaQuacks@notlogged] has joined #minecrafthelp
#654 [09:52] <_MartinaQuacks> I forgot my password, and when I change it and put it to log in, it tells me that it is wrong
#655 [09:52] <Nekit_Inters> Help me at first
#656 [09:53] <Nekit_Inters> About failed to create child event loop
#657 [09:55] * Mrpenguin [Mrpenguin@notlogged] has joined #minecrafthelp
#658 [09:56] <Mrpenguin> When I try to upload my mineraft PS3 world to PS4 it gets stuck at 0% and doesn't move
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#661 [10:01] * lucasP1 [lucasP1@notlogged] has joined #minecrafthelp
#662 [10:02] <lucasP1> n sei qual e meu nome de usuario
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#680 [10:59] <Nekit_Inters> Guys help me
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#686 [11:14] * voide1303 [voide1303@notlogged] has joined #minecrafthelp
#687 [11:14] <voide1303> hello guys
#688 [11:15] <voide1303> I forgot my minecraft email, but still remember Username and Password. I already have Mojang account.
#689 [11:16] <voide1303> How can I find my minecraft email? I bought it to long ago. It's 2011
#690 [11:18] * williamredgard [williamredgard@notlogged] has joined #minecrafthelp
#691 [11:19] <williamredgard> Hello
#692 [11:20] <williamredgard> i tried to migrate my account to a new account and im 100% sure of the username and password but i think i know the email but im not sure. It wont let me migrate and i could be the wrong email but im not sure
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#705 [11:53] <booster1122> pixel format not accelerated pops up when i try to login this is the error i am getting
#706 [12:07] * arpan [arpan@notlogged] has joined #minecrafthelp
#707 [12:10] <arpan> my minecraft is not working showing graphic card driver issue. i added dxdiag here
#708 [12:12] * iBurke [iBurke@notlogged] has joined #minecrafthelp
#709 [12:13] <iBurke> arpan: please post the link again
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#711 [12:14] <Alex2874> I do not know the email associated with my account Alex2874. Can not log into it.
#712 [12:15] <arpan> http://paste.ubuntu.com/23718327/
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#715 [12:19] <GreyVulpine> arpan - Download and install: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81520
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#717 [12:25] <ewouty> hi, does this chat help with command blocks and commands or does it have its own dedicated channel?
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#720 [12:27] <drazi> I am trying to download minecraft, and it is giving me an error and telling me to try to reinstall. I have done so and it still gives the same message.
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#723 [12:28] <dr_experimant> um my account doesn't work
#724 [12:28] <dr_experimant> my mojang accoiunt
#725 [12:28] <drazi> go to the mojang help not this one for account help
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#729 [12:32] <KrazyWulf1983> ok so my buddy is over trying to login and he forgot his email and password. he has his username. website says his email is wrong im assuming hes not getting a password reset
#730 [12:33] <KingFreakazoid> I am having trouble logging into my account. I just got it today and it's giving me an error saying "CertificateException" even though I know for a fact that I am using the correct email and password
#731 [12:33] <drazi> account probelms aren't solved in this chat only game ones
#732 [12:33] <KrazyWulf1983> ok so wehere do we go for account issues?
#733 [12:33] <drazi> go to the mojang support for that kind of help
#734 [12:34] * KingFreakazoid [KingFreakazoid@notlogged] has quit. (Client Quit)
#735 [12:34] <drazi> on the official mojang support site
#736 [12:34] <KrazyWulf1983> ok try again
#737 [12:34] <KrazyWulf1983> thanks
#738 [12:34] <drazi> np
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#748 [12:55] <ewouty> iBurke: you herE?
#749 [12:55] <ewouty> here*
#750 [12:55] <iBurke> Yup
#751 [12:55] <ewouty> iBurke: are you familiar with commands and command blocks?
#752 [12:55] <iBurke> Relatively
#753 [12:56] <ewouty> iBurke: do you know how to make a contraption or something
#754 [12:56] <ewouty> iBurke: where
#755 [12:56] <iBurke> ewouty: We're the only ones talking. You don't have to ping me every message.
#756 [12:56] <ewouty> two players step on two pressure plates next to each other and they get teleported to different locations but at the same time?
#757 [12:56] <ewouty> Ok
#758 [12:57] <ewouty> so if one of the players was to step on it, it wouldn't teleport them
#759 [12:57] <iBurke> Set them at about 3 blocks apart, use the command blocks to /tppos @p [x,y,z]
#760 [12:58] <iBurke> Actually wait I just understood what you were saying
#761 [12:58] <thgilfodrol> set up an AND gate with the two plates as inputs, and split the output to two commandblocks set to use /spreadplayers
#762 [12:58] <ewouty> Wat?
#763 [12:58] <iBurke> Listen to thgilfodrol, he seems to know better than me.
#764 [12:58] <ewouty> thgilfodrol: I don't know how to do that. I only know simple command block commands
#765 [12:59] <ewouty> Could you join my server and show possibly?
#766 [12:59] * DiamondIoan_UK7 [DiamondIoan_UK7@notlogged] has joined #minecrafthelp
#767 [12:59] <thgilfodrol> an AND gate is a simple logic gate where give 2 inputs, both inputs have to be on for the output to be on
#768 [12:59] <thgilfodrol> s/give/given
#769 [12:59] <ExtremeBot> thgilfodrol meant to say: an AND gate is a simple logic gate where given 2 inputs, both inputs have to be on for the output to be on
#770 [12:59] <thgilfodrol> if either is off or both are off, output is off
#771 [12:59] <thgilfodrol> if either is off or both are off, output is off
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#773 [13:00] <ewouty> I don't get how I am supposed to do that.
#774 [13:00] <ewouty> xD
#775 [13:00] <booster1122> pixel format not accelerated pops up when i try to login this is the error i am getting
#776 [13:01] <thgilfodrol> ??> booster1122 win/dxdiag
#777 [13:01] <Absol> booster1122: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#778 [13:01] <booster1122> ty
#779 [13:01] <ewouty> thgilfodrol: I tried YouTube but nothing comes up, any websites that show you how to do it step by step?
#780 [13:02] <thgilfodrol> ewouty: recommended reading: look up "redstone logic gates"
#781 [13:02] <ewouty> Okay
#782 [13:04] <thgilfodrol> let me also just make one and send you a screenshot
#783 [13:04] <ewouty> Ohhhhhh
#784 [13:04] <ewouty> I've seen that before
#785 [13:04] <ewouty> pie_flavor showed me one but it didn't work
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#788 [13:06] <ewouty> Be right back, when I open a website it says the website isn't responding. Gonna restart my laptop.
#789 [13:06] <booster1122> http://paste.ubuntu.com/23718530/
#790 [13:06] * ewouty_ [ewouty_@notlogged] has joined #minecrafthelp
#791 [13:07] <Julianstars53> My minecraft is now on demo mode. Up to about a month ago I was able to play it normally. I purchased it on oct 2014. My have checked all the help and made sure all the usernames and passwords are correct
#792 [13:07] * luis12276 [luis12276@notlogged] has joined #minecrafthelp
#793 [13:07] <thgilfodrol> booster1122: your computer's graphics processor is unsupported by Minecraft past Windows 7
#794 [13:08] <booster1122> so i just need to downgrade to windows
#795 [13:08] <thgilfodrol> booster1122: to be able to play the game, you should either downgrade to windows 7, or buy a graphics card (recommended)
#796 [13:08] <booster1122> windows 7
#797 [13:08] <thgilfodrol> ??> Julianstars53 account/bug/demo
#798 [13:08] <booster1122> ok ty for the help thegilfodrol
#799 [13:08] <Absol> Julianstars53: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#800 [13:08] <thgilfodrol> booster1122: np, good luck, and happy new years
#801 [13:09] <Julianstars53> I have checked that link and followed all the steps and I am still unable to get it out of demo mode. I should add I am using a mac, if this makes any difference.
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#804 [13:13] <thgilfodrol> Julianstars53: in that case, you should contact mojang
#805 [13:13] <thgilfodrol> ??> Julianstars53 account/send-email
#806 [13:13] <Absol> Julianstars53: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#807 [13:13] <Absol> Julianstars53: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#808 [13:13] <thgilfodrol> ??> Julianstars53 account/trans-id
#809 [13:13] <Absol> Julianstars53: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#811 [13:14] <Julianstars53> Thanks, I have already sent and email and shall await a response.
#812 [13:14] <thgilfodrol> good luck!
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#816 [13:19] <thgilfodrol> ewouty_: did you get it working?
#817 [13:23] * luis12276 [luis12276@notlogged] has quit. (Quit: Web client closed)
#818 [13:25] <ewouty_> thgilfodrol: No, but I am trying to get it to work
#819 [13:26] <thgilfodrol> ewouty_: when input 1 and 2 are off, output is off http://thgil.ganks.me/gd7S3sL2.png
#820 [13:27] <ewouty_> thgilfodrol: can you join my server for a sec and try it? Nobody's on right now to test it.
#821 [13:27] * Hoogady [Hoogady@notlogged] has joined #minecrafthelp
#822 [13:28] <thgilfodrol> /msg thgilfodrol your address
#823 [13:29] <ewouty_> Also, I am at somebody elses house and the IP has letters and numbers. Do I give you that?
#824 [13:29] * Hoogady [Hoogady@notlogged] has quit. (Client Quit)
#825 [13:29] <thgilfodrol> that's a hostname
#826 [13:29] <ewouty_> my friends join my server with my IP
#827 [13:30] <ewouty_> so shall I give the ones my friends use or the one I have now
#828 [13:30] <thgilfodrol> just send both over via /msg
#829 [13:30] <ewouty_> ok
#830 [13:31] <thgilfodrol> o.O have not seen a mc server in the wild running on ipv6
#831 [13:31] * AllAboutDiamond [AllAboutDiamond@notlogged] has joined #minecrafthelp
#832 [13:31] <ewouty_> that's the IP I get when I write, what's my IP
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#834 [13:32] <iBurke> ...cool.
#835 [13:33] <ewouty_> thgilfodrol: ?
#836 [13:33] <thgilfodrol> ewouty_: I'm unable to connect to either, are you okay if I send you over to one of mine?
#837 [13:33] <ewouty_> yeah sure
#838 [13:34] <ewouty_> the last one should work though but it's ok
#839 [13:34] <ewouty_> it's 1.10.2
#840 [13:34] <thgilfodrol> may be a forwarding issue
#841 [13:34] <ewouty_> thgilfodrol: my IP changed again
#842 [13:34] * oober [oober@notlogged] has joined #minecrafthelp
#843 [13:35] <ewouty_> that's why I tihknk
#844 [13:35] <ewouty_> because my friend couldn't join before, I came here and they said my IP changed
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#846 [13:35] <ewouty_> what's your server IP?
#847 [13:35] <thgilfodrol> ewouty_: I've sent it over pm
#848 [13:35] <ewouty_> oh ok
#849 [13:36] <ewouty_> whats version/?
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#851 [13:41] <Gringo> tem alguem ai ?
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#854 [13:44] <iBurke> Lord_Ralex: That was random. Was it a temp ban?
#855 [13:44] <Faye> I have a problem with MCPE crashing whenever I try to add things too fast to chests. It does it repeatedly unless I add 5 stacks in a more diagonal pattern so it's not as fast as straight across. Not sure if it's because I have too many in the world, like 200 or so currently, or if it's the Ender Chest update somehow.
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#859 [13:46] <iBurke> Faye: I do apologize but we only support the PC edition of Minecraft in this help channel. For help with MCPE, you're better off submitting a thread on MinecraftForum. http://www.minecraftforum.net/forum/219-minecraft-pocket-edition/
#860 [13:47] * Oskvald [Oskvald@notlogged] has quit. (Ping timeout: 195 seconds)
#861 [13:47] <Faye> Ok, no problem....guess no one really supports PE...
#862 [13:47] <iBurke> If you don't get help there, you can submit a ticket on Mojang's website. Would you like that link as well?
#863 [13:48] <iBurke> No one really is familiar with it here or we have very limited knowledge on bugs for MCPE.
#864 [13:48] * simrat [simrat@notlogged] has joined #minecrafthelp
#865 [13:48] <iBurke> Mojira bug tracker for MCPE: https://bugs.mojang.com/browse/MCPE
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#869 [13:51] <simrat> i paid for minecraft did not get game
#870 [13:53] <iBurke> When did you get the game?
#871 [13:53] <iBurke> Or purchase it, rather.
#872 [13:54] <simrat> tues dec 27,i do have receipt no
#873 [13:54] * Game_killer1203 [Game_killer1203@notlogged] has joined #minecrafthelp
#874 [13:55] <iBurke> ??> simrat account/send-email
#875 [13:55] <Absol> simrat: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#876 [13:55] <Absol> simrat: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#877 [13:55] <Game_killer1203> hi im trying to change to change my skin but it tells me i dont have minecraft what do i do?
#878 [13:55] <iBurke> Did you purchase the game?
#879 [13:56] <Game_killer1203> yes before microsoft bought it
#880 [13:56] <iBurke> Is this for the PC version?
#881 [13:56] <Game_killer1203> yes
#882 [13:56] <iBurke> When did you buy it
#883 [13:56] <iBurke> A rough estimate is ok
#884 [13:56] <Game_killer1203> like 3 or 4 years ago
#885 [13:56] <iBurke> Did you migrate your account?
#886 [13:56] <Game_killer1203> pretty sure i did
#887 [13:56] <iBurke> Login to account.mojang.com/me
#888 [13:56] <Game_killer1203> i log in all the time
#889 [13:56] <tyteen4a03> Game_killer1203: Minecraft username please?
#890 [13:57] <simrat> is there any chance you can help me download the game
#891 [13:57] <tyteen4a03> simrat: what happens when you try?
#892 [13:58] <simrat> the demo comes up
#893 [13:58] <iBurke> ??> simrat dl/client
#894 [13:58] <Absol> simrat: You may download the latest version of the launcher from https://minecraft.net/en/download/
#895 [13:58] <tyteen4a03> iBurke: he has the game
#896 [13:58] <tyteen4a03> ??> simrat account/bug/demo
#897 [13:58] <Absol> simrat: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#898 [13:58] <tyteen4a03> simrat: follow the instructions above ^
#899 [13:59] <Game_killer1203> thank you iburke i think it is working
#900 [13:59] <iBurke> Good to hear. Have fun!
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#905 [14:19] * Calcoking5959 [Calcoking5959@notlogged] has joined #minecrafthelp
#906 [14:20] <Calcoking5959> I need help
#907 [14:20] * John_ [John_@notlogged] has joined #minecrafthelp
#908 [14:20] <thgilfodrol> Calcoking5959: what do you need help with?
#909 [14:20] <Calcoking5959> It sais an error and contact help > due to online servers
#910 [14:20] <iBurke> What's the error?
#911 [14:21] <Calcoking5959> It sayd JIRA issues: MC - 103978, MC - 103981
#912 [14:21] <Calcoking5959> "Minecraft encountred an error whilst rendering the world
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#914 [14:22] <iBurke> Can you link to the report?
#915 [14:22] <Calcoking5959> Were is the link?
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#917 [14:22] <Calcoking5959> Ill reset the game
#918 [14:22] <iBurke> I'm sorry, I'm not understanding. Where are you getting the error from?
#919 [14:23] <Calcoking5959> The console > a window popped open
#920 [14:23] <iBurke> ??> Calcoking5959 launcher/crash-log
#921 [14:23] <Absol> Calcoking5959: We need to see your crash log, which appears after a crash.
#922 [14:23] <Absol> Calcoking5959: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#923 [14:23] * John_ [John_@notlogged] has joined #minecrafthelp
#924 [14:23] <BBC_> fuck
#925 [14:23] <Absol> BBC_: Please keep it civil
#926 [14:23] <BBC_> why
#927 [14:23] <BBC_> asswipe
#928 [14:24] <Calcoking5959> Paste all of the log here?
#929 [14:24] <BBC_> fuck
#930 [14:24] * Absol kicked BBC_ from #minecrafthelp (Reason: BC_ :Keep it civilized, you are just a human being)
#931 [14:24] * lilbleed [lilbleed@notlogged] has joined #minecrafthelp
#932 [14:24] <Calcoking5959> ---- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 31/12/16 20:18 Description: Server forgot to send required information to construct BlockEntity java.lang.RuntimeException: Missing BlockEntity at bqy.b(SourceFile:162) at bqu.a(SourceFile:100) at bqu.run(SourceFile:43) at java.lang.Thread.run(Thread.java:745) A detailed walkthrough of the error, its code path and all known detail
#933 [14:24] <iBurke> No stop
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#935 [14:24] <iBurke> Read the instructions Absol wrote
#936 [14:24] <ewouty_> Calcoking5959: paste it in ubuntu pastebin
#937 [14:24] * BBC_ [BBC_@notlogged] has joined #minecrafthelp
#938 [14:24] <Calcoking5959> There is the error report/ crash report
#939 [14:24] <ewouty_> Not here
#940 [14:24] * Lord_Ralex kicked BBC_ from #minecrafthelp (Reason: BC_ :Here is the door)
#941 [14:24] * John_ [John_@notlogged] has quit. (Client Quit)
#942 [14:24] <iBurke> You need to paste it on paste.ubuntu.com
#943 [14:24] <Calcoking5959> Oh, sorry.
#944 [14:24] <iBurke> Thank you Ralex
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#946 [14:25] <ewouty_> Paste it then, name it, click the paste button and send the link to iBurke
#947 [14:25] <Calcoking5959> -------------
#948 [14:25] <Calcoking5959> ---- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 31/12/16 20:18 Description: Server forgot to send required information to construct BlockEntity java.lang.RuntimeException: Missing BlockEntity at bqy.b(SourceFile:162) at bqu.a(SourceFile:100) at bqu.run(SourceFile:43) at java.lang.Thread.run(Thread.java:745) A detailed walkthrough of the error, its code path and all known detail
#949 [14:25] <Calcoking5959> there
#950 [14:25] <iBurke> Quit pasting the error here.
#951 [14:25] * John_ [John_@notlogged] has quit. (Client Quit)
#952 [14:25] <Calcoking5959> Sorry
#953 [14:25] <iBurke> ?? Paste
#954 [14:25] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#955 [14:25] <Calcoking5959> NVM, ill do it myself, your no help :D
#956 [14:26] <iBurke> My no help what?
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#961 [14:32] <Nekit_Inters> Grey Vulpine I'm here
#962 [14:32] <Nekit_Inters> I've done all you told me
#963 [14:33] <iBurke> What's wrong Nekit_Inters?
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#968 [14:41] <Nekit_Inters> I need to fix my problem
#969 [14:41] <Nekit_Inters> With minecraft
#970 [14:42] <Nekit_Inters> And Java
#971 [14:42] * hugh3 [hugh3@notlogged] has quit. (Client Quit)
#972 [14:42] <Nekit_Inters> Because It writes Failed o create child event loop
#973 [14:42] <Nekit_Inters> to
#974 [14:42] * abdo [abdo@notlogged] has joined #minecrafthelp
#975 [14:42] <iBurke> Have you ran a HiJackThis report?
#976 [14:43] <Nekit_Inters> Yes
#977 [14:43] <iBurke> Can I see it?
#978 [14:43] * Pear [Pear@notlogged] has joined #minecrafthelp
#979 [14:43] <Nekit_Inters> Yes wait a second
#980 [14:46] <Nekit_Inters> Can you give me a link to ubuntu?
#981 [14:47] <Nekit_Inters> Oh no
#982 [14:47] <Nekit_Inters> I have
#983 [14:47] <Nekit_Inters> http://paste.ubuntu.com/23718952/
#984 [14:47] * ben_ [ben_@notlogged] has joined #minecrafthelp
#985 [14:47] <Nekit_Inters> Here it is
#986 [14:48] <iBurke> And have you tried temporarily disabling Avast?
#987 [14:48] * hayaz1234 [hayaz1234@notlogged] has joined #minecrafthelp
#988 [14:48] <Nekit_Inters> Yes
#989 [14:49] * hayaz1234 [hayaz1234@notlogged] has quit. (Client Quit)
#990 [14:49] <Nekit_Inters> When I tried to launch 1.7.10 version,mistake said that It may be caused by firewall
#991 [14:49] <ben_> i just tried logging into a world on singleplayer and where youre supost to click open or join world,the actual bar(world) is gone it as if the world has deleted itself
#992 [14:51] <iBurke> Check windows firewall settings Nekit_Inters
#993 [14:51] <iBurke> ben_: did you do any recent updates
#994 [14:52] <ben_> yes ive installed mcafee and word office
#995 [14:52] <Nekit_Inters> I also turned it off
#996 [14:52] <Nekit_Inters> It doesn't work
#997 [14:53] <iBurke> What version of java Nekit_Inters
#998 [14:53] <iBurke> ben_: try temporily disabling mcaffee
#999 [14:53] <iBurke> McAfee
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#1007 [14:58] <John_> Got a new computer and cant login, keep getting crash message.
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#1013 [14:59] <joefish818> hello
#1014 [15:00] <John_> Hello Joefish818
#1015 [15:00] <joefish818> im having trouble with my minecraft account on minecraft.net
#1016 [15:01] <iBurke> ??> John_ launcher/crash-log
#1017 [15:01] <Absol> John_: We need to see your crash log, which appears after a crash.
#1018 [15:01] <Absol> John_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1019 [15:01] <iBurke> joefish818: what's the error?
#1020 [15:02] <joefish818> i forgot my password and i tried the forgot password entered my email and couldent find a email that belongs to minecraft or mojang
#1021 [15:02] <John_> OK working on it
#1022 [15:03] <joefish818> i am logged into my minecraft launcher
#1023 [15:03] <iBurke> ??> joefish818 account/send-email
#1024 [15:03] <Absol> joefish818: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1025 [15:03] <Absol> joefish818: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1027 [15:05] <joefish818> i have looked at https://help.mojang.com/customer/en/portal/articles/2405037 but it didint help
#1028 [15:06] <iBurke> joefish818: Have you seen https://help.mojang.com/customer/portal/articles/542001
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#1030 [15:06] <joefish818> i have
#1031 [15:07] <iBurke> Okay. The only option you have now is to email them.
#1032 [15:07] <joefish818> i dont know if its the right email or if its my old email i dont have accses to
#1033 [15:07] * SrGuilherme10_28 [SrGuilherme10_28@notlogged] has joined #minecrafthelp
#1034 [15:08] <Nekit_Inters> Java version is 8
#1035 [15:08] * SrGuilherme10_28 [SrGuilherme10_28@notlogged] has quit. (Client Quit)
#1036 [15:08] <John_> OK I did it
#1037 [15:08] <iBurke> Update Number?
#1038 [15:08] <iBurke> John_: link ?
#1039 [15:09] <iBurke> joefish818: you can send an email from wherever. Your transaction ID is proof of ownership.
#1040 [15:10] <John_> it Didnt go any where , what did i di wrong?
#1041 [15:11] <iBurke> I'll rewrite the instructions.
#1042 [15:11] <iBurke> ??> John_ launcher/crash-log
#1043 [15:11] <Absol> John_: We need to see your crash log, which appears after a crash.
#1044 [15:11] <Absol> John_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1045 [15:11] <John_> OK sorry I am not too swift with this stuff\
#1046 [15:11] <Nekit_Inters> 111
#1047 [15:11] <joefish818> i have accsess to the mincraft launcher and game with the account logged on
#1048 [15:12] <joefish818> does that help
#1049 [15:13] <iBurke> Unfortunately, no, joefish818. You need to send an email to Mojang.
#1050 [15:14] <joefish818> ok
#1051 [15:15] <iBurke> Nekit_Inters: What are you doing that's causing the error?
#1052 [15:17] <John_> paste.ubunto.com/23719060/
#1053 [15:17] * JagiNabi [JagiNabi@notlogged] has joined #minecrafthelp
#1054 [15:17] <iBurke> 16:17 John_ paste.ubuntu.com/23719060/
#1055 [15:17] <Nekit_Inters> And what update is better?
#1056 [15:17] <iBurke> Okay, do this now
#1057 [15:17] <John_> OK
#1058 [15:17] <iBurke> ??> John_ win/dxdiag
#1059 [15:17] <Absol> John_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1060 [15:18] <iBurke> Nekit_Inters what are yo doing that causes the error
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#1062 [15:19] * ithinkimhacked [ithinkimhacked@notlogged] has joined #minecrafthelp
#1063 [15:20] <ithinkimhacked> hi i need help with my account issue and i don't know where to go to get immediate help. Can someone tell me where to go?
#1064 [15:22] * iBurke is now known as iBurke|away
#1065 [15:22] * iBurke|away is now known as iBurke
#1066 [15:22] <iBurke> ??> ithinkimhacked account/hijacked
#1067 [15:22] <ithinkimhacked> idk someone changed the email and i can't dispute it
#1068 [15:23] <iBurke> ??> ithinkimhacked account/hacked
#1069 [15:23] <Absol> ithinkimhacked: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1070 [15:23] <Absol> ithinkimhacked: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1071 [15:23] * krunio137 [krunio137@notlogged] has joined #minecrafthelp
#1072 [15:24] <ithinkimhacked> i don't have it rn and i need help so where can i go?
#1073 [15:24] <iBurke> ??> ithinkimhacked account/trans-id
#1074 [15:24] <Absol> ithinkimhacked: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1075 [15:24] <Nekit_Inters> I don't understand what you mean
#1076 [15:25] * krunio137 [krunio137@notlogged] has quit. (Client Quit)
#1077 [15:26] <iBurke> Nekit_Inters: what do you do that makes the error appear
#1078 [15:26] <John_> OK paste.ubunto.com/23719085
#1079 [15:28] <iBurke> John_: Your graphics card drivers are not fully supported on Windows 10. You can either 1. Upgrade (buy) a video card 2. Downgrade to Windows 7 3. Play on another computer.
#1080 [15:28] * wagner_ [wagner_@notlogged] has joined #minecrafthelp
#1081 [15:29] <John_> Any suggestions on what type of video card? I dont know anything about them.
#1082 [15:29] <iBurke> Laptop or desktop?
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#1085 [15:30] <John_> Desktop
#1086 [15:30] <iBurke> One sec.
#1087 [15:31] <wagner_> ola estou com problemas para o problema pixel format not acelered poderiam me ajudar a resolver este problema
#1088 [15:31] <iBurke> ??> wagner_ lang/es
#1089 [15:31] <Absol> wagner_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1090 [15:31] <iBurke> ??> wagner_ win/dxdiag
#1091 [15:31] <Absol> wagner_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1092 [15:33] <wagner_> Hi, I'm having problems with the pixel not accelerated. Could they help me?
#1093 [15:33] <iBurke> wagner_: follow the instructions @Absol wrote you.
#1094 [15:34] <Nekit_Inters> Enter the world
#1095 [15:35] <wagner_> ok
#1096 [15:35] <iBurke> Nekit_Inters Does it happen with every world?
#1097 [15:35] <Nekit_Inters> Yes
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#1099 [15:36] <iBurke> Have you tried resetting your Minecraft download?
#1100 [15:37] <Nekit_Inters> You mean redownload minecraft?
#1101 [15:38] * samuelffdf [samuelffdf@notlogged] has joined #minecrafthelp
#1102 [15:38] <John_> GTG I am ging to research a grapics cards
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#1104 [15:38] * Gammerboy1720 [Gammerboy1720@notlogged] has joined #minecrafthelp
#1105 [15:39] <iBurke> Yes, but delete or move your .minecraft folder
#1106 [15:39] <Gammerboy1720> the mojang website is saying that my email is no longer in your data b ase
#1107 [15:40] <Gammerboy1720> is it because i havent been on in a while?
#1108 [15:40] <iBurke> Gammerboy1720: that usually doesn't happen
#1109 [15:40] <iBurke> When did you login last?
#1110 [15:40] <Gammerboy1720> probably during las summer
#1111 [15:40] <Gammerboy1720> last*
#1112 [15:40] <Nekit_Inters> I tried
#1113 [15:41] <iBurke> Nekit_Inters: I'm gonna have you try one last thing
#1114 [15:41] * samuelffdf [samuelffdf@notlogged] has quit. (Ping timeout: 195 seconds)
#1115 [15:41] <iBurke> ?? Nekit_Inters win/dxdiag
#1116 [15:41] <iBurke> ?? win/dxdiag
#1117 [15:41] <Absol> win/dxdiag: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1118 [15:41] * Azaz09 [Azaz09@notlogged] has joined #minecrafthelp
#1119 [15:42] <iBurke> Gammerboy1720: Are you sure you're using the correct email?
#1120 [15:42] <Gammerboy1720> yes there was only one email that i had at the time. plus i wrote it down on a peice of paper.
#1121 [15:43] <iBurke> It sounds like your account was hijacked. As in someone changed the email on the account.
#1122 [15:43] <iBurke> Can you find your Transaction ID?
#1123 [15:43] <Gammerboy1720> and i had the password and email saved on google chrome
#1124 [15:43] <Gammerboy1720> where do i find that?
#1125 [15:43] * wilki_22 [wilki_22@notlogged] has joined #minecrafthelp
#1126 [15:44] <iBurke> It is in an email that Mojang sent you when you paid for the game.
#1127 [15:44] <Azaz09> Hi, there is a strange lighting glitch in my Minecraft world that I can't seem to locate or get rid of. It's driving me crazy lol.
#1128 [15:44] <iBurke> Azaz09: what do you mean you can't locate it?
#1129 [15:44] <Gammerboy1720> ill look in my emails but i probably deleted it
#1130 [15:45] <Azaz09> I can't find where it's coming from. It's like there's an invisible light source.
#1131 [15:45] <Gammerboy1720> like i said this was during the summer
#1132 [15:45] <iBurke> Azaz09: Try removing / placing blocks around it and see if that helps
#1133 [15:46] <iBurke> Gammerboy1720: You shouldn't delete receipts, anyway, your transaction ID is considered your proof of account ownership. If you cannot find it, I'll have further instructions for you.
#1134 [15:46] <iBurke> Gammerboy1720: You shouldn't delete receipts, anyway, your transaction ID is considered your proof of account ownership. If you cannot find it, I'll have further instructions for you.
#1135 [15:46] * wilki_22 [wilki_22@notlogged] has left #minecrafthelp
#1136 [15:46] <Azaz09> I'm in survival mode and it's in a huge house. It would be very difficult to do that with all of the blocks.
#1137 [15:46] <iBurke> I did not say all, I said some around it.
#1138 [15:46] <Gammerboy1720> i still have the card that you buy at the store if that counts
#1139 [15:47] <iBurke> In that case,
#1140 [15:47] <iBurke> ??> Gammerboy1720 account/send-email
#1141 [15:47] <Absol> Gammerboy1720: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1142 [15:47] <Absol> Gammerboy1720: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1143 [15:47] <Azaz09> I don't even know where "around it" is. It's all through my house and basement.
#1144 [15:48] <Gammerboy1720> ok ill try it later im not at my house
#1145 [15:48] <Nekit_Inters> http://paste.ubuntu.com/23719169/
#1146 [15:48] <Gammerboy1720> but thank you. ill try that later
#1147 [15:49] <iBurke> Azaz09: wood you happen to have screenshots?
#1148 [15:49] <Gammerboy1720> of the card
#1149 [15:50] <Gammerboy1720> no i just kept the card because it kindas looked cool
#1150 [15:50] <iBurke> Nekit_Inters: Intel HD Graphics: https://downloadcenter.intel.com/download/26404
#1151 [15:50] <iBurke> ??> Gammerboy1720 irc/multitasking
#1152 [15:50] <Absol> Gammerboy1720: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1153 [15:50] <Gammerboy1720> and no i checked my emails and its not there
#1154 [15:50] <Azaz09> iBurke: yes. Where can I send them to show you?
#1155 [15:51] <Gammerboy1720> ok i have go by
#1156 [15:51] <iBurke> Imgur link here.
#1157 [15:51] <Nekit_Inters> What is that?
#1158 [15:52] <iBurke> Graphics drivers.
#1159 [15:53] <Nekit_Inters> That can help me with my problem?
#1160 [15:54] * Azaz09 [Azaz09@notlogged] has quit. (Ping timeout: 195 seconds)
#1161 [15:54] <iBurke> There's a possibility.
#1162 [15:55] <Nekit_Inters> Ok,I will try to install new one
#1163 [15:58] * Azaz09 [Azaz09@notlogged] has joined #minecrafthelp
#1164 [16:01] <iBurke> ??> Azaz09 scold/pm
#1165 [16:01] <Absol> Azaz09: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1166 [16:02] <Nekit_Inters> My system can't install the,(
#1167 [16:02] <Nekit_Inters> them
#1168 [16:03] <iBurke> Hold on Nekit_Inters
#1169 [16:03] <pie_flavor> Nekit_Inters: There's been a mistake, I'm sorry. We're looking into it more.
#1170 [16:05] <Nekit_Inters> What?
#1171 [16:05] <Nekit_Inters> Who is pie dlavor?
#1172 [16:05] <Nekit_Inters> flavor
#1173 [16:05] <iBurke> Someone assisting me.
#1174 [16:05] <Nekit_Inters> Ok
#1175 [16:05] <iBurke> Well, assisting me to assist you.
#1176 [16:05] <pie_flavor> Helping me helping you help us all.
#1177 [16:05] <pie_flavor> Nekit_Inters: This is the correct driver: https://downloadcenter.intel.com/download/24972/
#1178 [16:06] <pie_flavor> Nekit_Inters: Click the third button on that page, the one labeled 64-bit exe.
#1179 [16:10] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Read error: Connection reset by peer)
#1180 [16:10] * Azaz09 [Azaz09@notlogged] has quit. (Ping timeout: 195 seconds)
#1181 [16:10] * Alegen2012 [Alegen2012@notlogged] has joined #minecrafthelp
#1182 [16:11] <Alegen2012> estou tendo problema para colocar um email na minha conta do Minecraft
#1183 [16:11] <iBurke> ??> Alegen2012 lang/pt
#1184 [16:11] <Absol> Alegen2012: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1185 [16:12] <Nekit_Inters> Fixed driver not been tested for this kompyutera.Get the appropriate driver from the manufacturer
#1186 [16:13] <Alegen2012> I'm having trouble placing an email in my Minecraft account, I bought it in 2012 and never migrated the account
#1187 [16:13] * julio_rata [julio_rata@notlogged] has joined #minecrafthelp
#1188 [16:13] <Nekit_Inters> Computer
#1189 [16:13] <Nekit_Inters> *
#1190 [16:13] <pie_flavor> ??> Alegen2012 account/send-email
#1191 [16:13] <Absol> Alegen2012: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1192 [16:13] <Absol> Alegen2012: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1193 [16:13] <pie_flavor> Nekit_Inters: oh, fun. :P
#1194 [16:13] <Alegen2012> I already did this
#1195 [16:13] <Nekit_Inters> Not for me
#1196 [16:14] <pie_flavor> Alegen2012: Then you just need to wait. They'll get to you eventually.
#1197 [16:14] <Alegen2012> I need to put an email, something I do not have
#1198 [16:15] <Nekit_Inters> One error to another(
#1199 [16:15] <pie_flavor> Nekit_Inters: one second
#1200 [16:15] * julio_rata [julio_rata@notlogged] has quit. (Client Quit)
#1201 [16:15] <pie_flavor> Alegen2012: No, you need to put your new email there. The only thing that matters is the Transaction ID.
#1202 [16:16] <Alegen2012> I bought an account at Mojang in 2012, and just entered the game by nickname, I never migrated the account, and now I can not put an email on it!
#1203 [16:17] <pie_flavor> Alegen2012: Please read what I just said.
#1204 [16:17] * iBurke is now known as iBurke|away
#1205 [16:18] <Alegen2012> ok
#1206 [16:19] <pie_flavor> Nekit_Inters: I have found the driver. Unfortunately it's slightly more complicated.
#1207 [16:19] <pie_flavor> Nekit_Inters: http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8.1/VGA/VGA_Intel_Win81_64_VER101810341201.zip?_ga=1.243249088.334078826.1483222435
#1208 [16:20] <pie_flavor> Nekit_Inters: It's not too hard. Just unzip it to a folder, and run Setup.exe from the folde.r
#1209 [16:20] * SonVegito [SonVegito@notlogged] has joined #minecrafthelp
#1210 [16:20] <pie_flavor> Nekit_Inters: Make sure you're not running Setup.exe from inside the zip file; it has to be extracted first.
#1211 [16:32] * Nekit_Inters [Nekit_Inters@notlogged] has quit. (Ping timeout: 195 seconds)
#1212 [16:35] * Nekit_Inters [Nekit_Inters@notlogged] has joined #minecrafthelp
#1213 [16:35] <Nekit_Inters> I Installed
#1214 [16:35] * WhzMoon [WhzMoon@notlogged] has joined #minecrafthelp
#1215 [16:35] <pie_flavor> Nekit_Inters: Did you reboot your computer?
#1216 [16:36] <Nekit_Inters> Yes
#1217 [16:36] <pie_flavor> Nekit_Inters: Try Minecraft again, it should work.
#1218 [16:37] <WhzMoon> Hello, I need assistance with my minecraft. It keeps crashing and I sent Mojang a report than they said something about my graphic card being too low?
#1219 [16:37] <pie_flavor> WhzMoon: Do you have your DxDiag report? If so, please link it.
#1220 [16:38] <WhzMoon> Okay
#1221 [16:38] <WhzMoon> http://paste.ubuntu.com/23719304/
#1222 [16:38] <pie_flavor> WhzMoon: Unfortunately, your graphics card, the Intel G41, isn't supported on Windows 10. You'll need to reinstall your previous version of Windows or use a different computer.
#1223 [16:39] <Nekit_Inters> But it don't
#1224 [16:39] <WhzMoon> Alright thanks.
#1225 [16:39] <Nekit_Inters> The same mistake
#1226 [16:39] <pie_flavor> Nekit_Inters: Bother.
#1227 [16:40] <mattym> Nekit_Inters, Can you get us a new dxdiag report
#1228 [16:43] <Nekit_Inters> https://paste.ubuntu.com/23719352/
#1229 [16:43] <mattym> Nekit_Inters, Ok one moment
#1230 [16:47] <mattym> Nekit_Inters, Try with the driver from this page https://downloadcenter.intel.com/download/22521
#1231 [16:48] <Nekit_Inters> I need to remove the previous driver?
#1232 [16:49] <Nekit_Inters> Or just install that&
#1233 [16:49] <Nekit_Inters> ?
#1234 [16:50] <mattym> Nekit_Inters, No it should just install for you. But one moment, my chat window doesnt go all the way back to when you got here.
#1235 [16:50] <mattym> Nekit_Inters, But yes, try just installing that.
#1236 [16:53] <Nekit_Inters> That's too hard for my system
#1237 [16:54] <Nekit_Inters> Let's not focus on drivers,I have already changed one
#1238 [16:54] * ewouty_ [ewouty_@notlogged] has quit. (Ping timeout: 195 seconds)
#1239 [16:55] <Nekit_Inters> I already told to your assistant that when I tried to launch in 1.7.10,that mistake maybe was caused by firewall
#1240 [16:55] <Nekit_Inters> I can send a full crash report to you
#1241 [16:57] <pie_flavor> Nekit_Inters: Please do, via paste.ubuntu.com
#1242 [16:57] * Kaykay [Kaykay@notlogged] has joined #minecrafthelp
#1243 [16:58] <Nekit_Inters> So I will paste a crash report from version 1.11,because it's the same mistake with it
#1244 [16:58] <pie_flavor> Yes.
#1245 [17:00] <Kaykay> I am having a problem with accessing minecraft to play....it starts to load then a window pops up and says java primary se binary has stopped working....what do I do to fix this?
#1246 [17:00] * minecraft [minecraft@notlogged] has joined #minecrafthelp
#1247 [17:00] <pie_flavor> Kaykay: Try turning off VBOs in your video settings.
#1248 [17:01] * minecraft is now known as Guest29034
#1249 [17:01] <Kaykay> Video settings in the game itself?
#1250 [17:02] <pie_flavor> Kaykay: Yes.
#1251 [17:02] <Kaykay> Ok let me try that
#1252 [17:02] * Guest29034 [Guest29034@notlogged] has quit. (Client Quit)
#1253 [17:03] <Alegen2012> He did not give it out, he keeps asking for an e-mail account. I created one but I do not know how to link my original minecraft with this new account, I have the id and password of when I bought it in 2012!
#1254 [17:03] <pie_flavor> Alegen2012: I already told you what to do.
#1255 [17:04] <pie_flavor> Alegen2012: Like I already said, you need to specify your new email in the 'email' field.
#1256 [17:04] <pie_flavor> Alegen2012: Like I already said, the only thing that matters in retrieving the account is the transaction ID.
#1257 [17:05] <Nekit_Inters> https://paste.ubuntu.com/23719413/
#1258 [17:06] <pie_flavor> yeah, Nekit_Inters, I'm sorry. Drivers likely have nothing to do with that, and I came late to the party and missed the original statement.
#1259 [17:07] * Kaykay [Kaykay@notlogged] has quit. (Ping timeout: 195 seconds)
#1260 [17:07] <Nekit_Inters> So as I said
#1261 [17:08] <pie_flavor> Nekit_Inters: The HJT you provided earlier is incomplete, could you make another one and post the full thing this time
#1262 [17:08] <Nekit_Inters> HJT?
#1263 [17:09] <pie_flavor> Nekit_Inters: The HijackThis report
#1264 [17:09] * jordan_ [jordan_@notlogged] has joined #minecrafthelp
#1265 [17:09] <Nekit_Inters> Oh,of course,sorry
#1266 [17:10] * Alegen2012 [Alegen2012@notlogged] has quit. (Ping timeout: 195 seconds)
#1267 [17:11] <Nekit_Inters> https://paste.ubuntu.com/23719527/
#1268 [17:12] <pie_flavor> Nekit_Inters: Could you please try uninstalling Avast?
#1269 [17:12] <pie_flavor> Nekit_Inters: Once you've done that, try the game again.
#1270 [17:12] <Nekit_Inters> You think it's save?
#1271 [17:13] <pie_flavor> Nekit_Inters: Yes; we'll be installing it again after, as well.
#1272 [17:16] <Nekit_Inters> So,I deleted
#1273 [17:16] <pie_flavor> Nekit_Inters: Good. Now, try running Minecraft again.
#1274 [17:16] <Nekit_Inters> Wes
#1275 [17:16] <Nekit_Inters> Yes
#1276 [17:19] <Nekit_Inters> OMG
#1277 [17:19] <pie_flavor> Nekit_Inters: Does it work?
#1278 [17:19] <Nekit_Inters> It works!!!
#1279 [17:19] <pie_flavor> Nekit_Inters: Sounds good. You can now reinstall Avast! and it shouldn't affect Minecraft.
#1280 [17:20] <mattym> Nekit_Inters, You should restart the computer, then reinstall Avast
#1281 [17:20] <pie_flavor> ^
#1282 [17:20] * Silver1031 [Silver1031@notlogged] has joined #minecrafthelp
#1283 [17:20] <Nekit_Inters> I'll write you,when I do,ok?
#1284 [17:21] * Xnilos [Xnilos@notlogged] has joined #minecrafthelp
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#1287 [17:24] * Nekit_Inters [Nekit_Inters@notlogged] has quit. (Ping timeout: 195 seconds)
#1288 [17:26] * Nekit_Inters [Nekit_Inters@notlogged] has joined #minecrafthelp
#1289 [17:27] <Nekit_Inters> Why may avast was blocking minecraft&
#1290 [17:27] <Nekit_Inters> ?
#1291 [17:27] <pie_flavor> Miscellaneous reasons. Old versions, usually.
#1292 [17:27] <mattym> Nekit_Inters, Avast installs can become broken/corrupted then will cause that error in the game.
#1293 [17:28] * Kaykay [Kaykay@notlogged] has joined #minecrafthelp
#1294 [17:28] <Kaykay> So the vbos were off already
#1295 [17:29] <pie_flavor> Kaykay: Interesting. Do you have any mods installed?
#1296 [17:29] <Kaykay> No
#1297 [17:29] <pie_flavor> Kaykay: Do you have Optifine installed?
#1298 [17:29] <Kaykay> No
#1299 [17:30] <pie_flavor> Kaykay: Let's try a full reinstall, then.
#1300 [17:30] <pie_flavor> Kaykay: Do you know how to find your .minecraft folder?
#1301 [17:30] * tuka [tuka@notlogged] has joined #minecrafthelp
#1302 [17:30] * Max [Max@notlogged] has joined #minecrafthelp
#1303 [17:31] <Kaykay> FYI I wiped the computer yesterday and reinstlalled it yesterday
#1304 [17:31] <Max> On MCPE i try to join my brothers world through LAN and when i join it crashes me whats happening
#1305 [17:31] <pie_flavor> Kaykay: Regardless, it's always worth a shot.
#1306 [17:32] <pie_flavor> Kaykay: Do you know how to find your .minecraft folder?
#1307 [17:32] * tuka [tuka@notlogged] has quit. (Client Quit)
#1308 [17:32] <pie_flavor> Max: Are you both on the same version of Minecraft?
#1309 [17:32] <Kaykay> Ok how do I find it
#1310 [17:32] <Max> Yes we are
#1311 [17:32] <pie_flavor> Kaykay: What operating system are you on? Windows?
#1312 [17:32] <Max> 1.0
#1313 [17:32] <Kaykay> Yes
#1314 [17:32] <pie_flavor> Max: You both should try reinstalling the game.
#1315 [17:33] <pie_flavor> Kaykay: Push Win+R to open the Run dialog, then type 2%AppData%\.minecraft in the box and click OK.
#1316 [17:34] <pie_flavor> Kaykay: This will open the .minecraft folder, where all Minecraft files are stored.
#1317 [17:34] <Max> The problem is that we cant join a certain world we can join eachother in different world
#1318 [17:34] <pie_flavor> Max: There may be some sort of corruption in that world, then.
#1319 [17:34] <Max> The world is 26 MB
#1320 [17:34] <Max> Is that why
#1321 [17:34] <pie_flavor> Max: That is unrelated.
#1322 [17:35] <Max> Texture pack?
#1323 [17:35] <pie_flavor> Kaykay: There are three important files. These are servers.dat, options.txt, and the saves folder.
#1324 [17:35] <pie_flavor> Max: You could try disabling that, that might work.
#1325 [17:35] <pie_flavor> Kaykay: You should keep all of these files. Delete everything else in the .minecraft folder.
#1326 [17:36] <pie_flavor> Kaykay: Once that's done, try running Minecraft again.
#1327 [17:37] <pie_flavor> Max: And, again, have you both tried reinstalling the game?
#1328 [17:37] <Kaykay> It has servers-resource packs....options....saves....are those the same thing?
#1329 [17:38] <pie_flavor> Kaykay: If you have file extensions disabled, they'll just show up as servers, options, and saves.
#1330 [17:38] * Max [Max@notlogged] has quit. (Ping timeout: 195 seconds)
#1331 [17:38] <pie_flavor> Kaykay: These represent your saved servers, your saved options, and your saved worlds, respectively. If you have none of these that you care about, you can just delete everything.
#1332 [17:39] <pie_flavor> Kaykay: The important thing is to clear all the important stuff out so that Minecraft reinstalls it.
#1333 [17:42] * markus [markus@notlogged] has joined #minecrafthelp
#1334 [17:43] <Nekit_Inters> Guys it also works with avast!Thank you so much,it was like a Christmas present!
#1335 [17:43] <pie_flavor> Nekit_Inters: No problem. :3
#1336 [17:45] <markus> I think I'm in a pickle with my account. Not really sure how to unscrew all the bolts on this one. Here goes. I have had my account for a long time (make1212345) and I have my old email set on it which resembles my name alot but the problem is that I can't login with my email or name and I'm sure that my password is right...
#1337 [17:45] <pie_flavor> markus: You're likely locked out by now, which prevents you from logging in or resetting your password.
#1338 [17:46] <pie_flavor> markus: After 1 hour, this will reset; at this point, reset your password without attempting to log in first.
#1339 [17:46] <markus> Wouldn't be able to change my password because the email address is not accessable ;(
#1340 [17:46] <markus> so I have 2 problems
#1341 [17:46] <pie_flavor> markus: Ah, that's a trickier one.
#1342 [17:46] <markus> yeah...
#1343 [17:47] * Nekit_Inters [Nekit_Inters@notlogged] has quit. (Quit: Web client closed)
#1344 [17:47] <pie_flavor> markus: Have you tried getting your email back (password reset, etc.)?
#1345 [17:47] * Red_M [Red_M@notlogged] has quit. (Ping timeout: 198 seconds)
#1346 [17:47] <markus> I know that something is wrong because minecraft.net doesn't let me login either and it has the login credentials automatically in there
#1347 [17:48] * Red_M [Red_M@notlogged] has joined #minecrafthelp
#1348 [17:48] <pie_flavor> markus: Yeah, someone likely broke into your account. What we need to work on is recovery.
#1349 [17:48] <markus> It's an OVI email address which Nokia turned off so no...
#1350 [17:48] <markus> make1212345@ovi.com to be precise
#1351 [17:48] <pie_flavor> markus: Was your account bought with a gift code, or online?
#1352 [17:48] <markus> online
#1353 [17:49] <markus> ages ago
#1354 [17:49] <pie_flavor> markus: Can you please look at https://is.gd/mc_trans_id and see if you can find your transaction ID? Skip over the email stuff, obviously.
#1355 [17:50] <markus> ok
#1356 [17:50] <markus> 1 sec
#1357 [17:50] <markus> reading
#1358 [17:50] <pie_flavor> markus: Say when you've found it (but don't say the ID itself).
#1359 [17:51] <markus> alright
#1360 [17:54] <markus> Funny thing is that I played with my account a month or 2 ago
#1361 [17:55] <markus> Tried out optifine also ;/
#1362 [17:55] <pie_flavor> markus: Yeah, so someone probably stole it since that time.
#1363 [18:02] <markus> Just waiting for an email now.
#1364 [18:02] <markus> Not sure if I chose the right time of purchase either.
#1365 [18:04] <markus> They also want me to use my purchase email but that's not going to be possible...
#1366 [18:04] <pie_flavor> markus: Just say 'unknown'. If you have the transaction ID, you're good.
#1367 [18:05] <markus> wait!
#1368 [18:05] <pie_flavor> markus: Make sure you put a current address in the second field, though.
#1369 [18:05] <markus> I just logged in O,o
#1370 [18:05] <pie_flavor> markus: Well, that's funny. Looks like you were locked out _before_ you started trying, for some reason.
#1371 [18:06] <markus> I logged into minecraft.com
#1372 [18:06] <markus> Got into the game now
#1373 [18:06] <pie_flavor> minecraft.com is a mining consultant site. I assume you mean minecraft.net
#1374 [18:07] <markus> yeah!
#1375 [18:07] <pie_flavor> markus: Looks like there was no problem, then. You were just locked out.
#1376 [18:07] <markus> I guess
#1377 [18:07] <pie_flavor> markus: Change your email now, dude. What you thought was happening could actually happen someday.
#1378 [18:07] <markus> but I do have a problem which I'd like to address<------
#1379 [18:08] <markus> Just how am I going to change my address without the original one?
#1380 [18:08] <markus> Which isn't working.
#1381 [18:08] <pie_flavor> You can change it in the account settings page, yes?
#1382 [18:08] <markus> One sec
#1383 [18:08] <pie_flavor> on mojang.com
#1384 [18:09] <markus> funny ;)
#1385 [18:12] <markus> After so many years I still remembered my 3 security questions
#1386 [18:12] <markus> Interesting
#1387 [18:13] <markus> Thanks for all the help pie_flavor!
#1388 [18:14] <pie_flavor> You're welcome.
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#1401 [18:55] <Duckv> why does it make me reset my password and won't let me login after applying optifine cape
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#1406 [19:05] <vietnu> I cant log into my majong account on the minecraft.net website on my pc, but i can log into it on my phone
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#1414 [19:27] <Desi> I am unable to transfer my minecraft ps3 map to ps4, the upload sticks at 0% amd never moves, I am wondering if there is anyway to fox this
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#1418 [19:34] <pupp3r> Hey guys, I was wondering if I could have some help on my FPS problem. I have a non OCed 940m, a laptop GPU that should handle MC no problem, a mid-range i5 clocked at 2.20 GPU, and 8GB DDR3 (I think). I have to right-click and select run with High-Preformance Nvidia GPU or whatever. Once I get into a server, frame rates DROP. Turnig stuff to low doesn't help. Thanks for any help!
#1419 [19:34] <Geo> I brought minecraft maybe 2013 and wanted to re play, its saying i dont own minecraft which i know i do own it as i have brought it once before
#1420 [19:35] <mattym> pupp3r, If you open the F3 menu, can you confirm its using the Nvidia hardware?
#1421 [19:36] <pupp3r> Yes, it is.
#1422 [19:36] <Geo> i was wondering who i contact or what i can do to get my account back
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#1424 [19:36] <mattym> Geo, Are you sure you are logging in with the correct Mojang account? The one you would have used to make the purchase with?
#1425 [19:36] <Geo> yes the only email i have used for mojang
#1426 [19:36] <mattym> ??> pupp3r win/dxdiag
#1427 [19:36] <Absol> pupp3r: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1428 [19:37] <pupp3r> okay.
#1429 [19:37] <pupp3r> one sec
#1430 [19:37] * iBurke|away is now known as iBurke
#1431 [19:38] <Geo> i have never had this problem b ut i stopped playing for maybe 8 months and when i tried to log back in it was saying i dont own a copy. Im not entirel sure what todo and the mojang help website is crap and cant find an email address
#1432 [19:38] <iBurke> Geo: account/send-email
#1433 [19:38] <iBurke> Gah
#1434 [19:39] <mattym> ??> Geo account/send-email
#1435 [19:39] <Absol> Geo: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1436 [19:39] <Absol> Geo: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1437 [19:39] <pupp3r> dxdiag is being a little crap, one sec...
#1438 [19:39] <iBurke> ??> geo account/send-email
#1439 [19:39] <Absol> Geo: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1440 [19:39] <Absol> Geo: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1441 [19:39] <iBurke> Ffs
#1442 [19:39] <pie_flavor> iBurke: mattym just did that
#1443 [19:39] <iBurke> I...know...
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#1445 [19:40] <pupp3r> can I bypass DirectShow, or do you need it?
#1446 [19:40] <mattym> pupp3r, Did it generate a report yet?
#1447 [19:41] <pupp3r> DirectShow is generating errors.
#1448 [19:41] <mattym> pupp3r, Provide it as is for now.
#1449 [19:41] <pupp3r> okay
#1450 [19:41] <pupp3r> bypassing DS
#1451 [19:43] <pupp3r> Here's w/o DirectShow:
#1452 [19:43] <pupp3r> http://paste.ubuntu.com/23720012/
#1453 [19:43] <pupp3r> If it's missing something, tell me.
#1454 [19:43] <mattym> pupp3r, One moment
#1455 [19:44] <mattym> pupp3r, Download and Install the file from this page http://www.geforce.com/drivers/results/113444
#1456 [19:44] <pupp3r> okay thanks, brb if not working
#1457 [19:45] <mattym> pupp3r, Once its let you know its finished reinstalling, it may ask you to restart, do so even if it does not ask, then check the game again.
#1458 [19:46] * iBurke is now known as iBurke|away
#1459 [19:46] <pupp3r> okay brb
#1460 [19:46] <pupp3r> <3
#1461 [19:48] * iBurke|away is now known as iBurke
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#1471 [19:56] * Absol kicked dick from #minecrafthelp (Reason: ick :Keep it civilized, you are just a human being)
#1472 [19:56] <demetrian_> I cant download the game..it says corrupt
#1473 [19:57] <mattym> ??> demetrian_ tools/hjt
#1474 [19:57] <Absol> demetrian_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1475 [19:57] <Absol> demetrian_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1476 [19:58] <demetrian_> it couldnt be downloaded
#1477 [19:58] <mattym> demetrian_, What did it say?
#1478 [19:59] * Rob [Rob@notlogged] has joined #minecrafthelp
#1479 [19:59] <demetrian_> it just said couldnt be downloaded\
#1480 [19:59] * Rob is now known as Guest83014
#1481 [19:59] <demetrian_> if i reboot my laptop am i gonna re buy the game??
#1482 [20:00] <mattym> demetrian_, No
#1483 [20:00] <demetrian_> il just reboot the laptop.
#1484 [20:00] <Guest83014> Has anyone else have the issue of mcpe 1.0.0.16 not updating on tablet
#1485 [20:00] <demetrian_> thank you
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#1487 [20:01] <mattym> Guest83014, No version with that number exists.
#1488 [20:02] <Guest83014> I'm trying to update sons mcpe to 1.0 and it just keeps failing. Even went thru Google play store help line and nothino helped
#1489 [20:02] <mattym> Guest83014, What version is the game currently on?
#1490 [20:04] <Guest83014> It tells me 0.16.2.2
#1491 [20:05] <mattym> Guest83014, Are you still logged into your the Google Play store on the same account that was used when the app was purchased?
#1492 [20:05] <Guest83014> Yes
#1493 [20:07] <mattym> Guest83014, If you go into Google Play Store, click on the menu button and select My Apps & Games.
#1494 [20:07] <Guest83014> I don't know if there are any known apps that mess with it or not?
#1495 [20:07] <mattym> Guest83014, Does it show an update for the game?
#1496 [20:08] <Guest83014> Yes it downloads the data tries to install it and then tells me I don't have enough space and need to delete apps to make room. Deleted 5 different apps and have 1.5th of room
#1497 [20:09] <Guest83014> 1.54gb
#1498 [20:10] <mattym> Guest83014, If it keeps telling you that, it may require more room in order to complete the update.
#1499 [20:10] <mattym> Guest83014, If you go into your devices settings, and go to the storage option.
#1500 [20:11] <mattym> You should be able to select Cached Data, and allow it to delete the cached data, this may help clear up some room
#1501 [20:15] <Guest83014> I cleared another .9gb of cached data along with the additional 1.54gb should not be an issue for a 43mb download
#1502 [20:15] <Guest83014> Still not working
#1503 [20:16] <mattym> Guest83014, Yeah you may want to see if anyone in the forums have an idea, we really dont deal much with the mobile versions as we can not really troubleshoot those issues.
#1504 [20:16] <Guest83014> OK I'll try searching them appreciate the help
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#1511 [20:41] <NiteShadeFTW> Do you require windows 10 to play the newest version of minecraft? I have windows 8 and it has not been working for me. I have tried many other options.
#1512 [20:42] <mattym> NiteShadeFTW, What happens when you try?
#1513 [20:42] <xXPoisonXx> Speak Spanish?
#1514 [20:42] <NiteShadeFTW> it oprnd then crashes
#1515 [20:42] <mattym> ??> xXPoisonXx lang/es
#1516 [20:42] <Absol> xXPoisonXx: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1517 [20:42] <mattym> ??> NiteShadeFTW launcher/crash-log
#1518 [20:42] <Absol> NiteShadeFTW: We need to see your crash log, which appears after a crash.
#1519 [20:42] <Absol> NiteShadeFTW: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1520 [20:44] <NiteShadeFTW> Completely ignored arguments: [--nativeLauncherVersion, 307] [21:43:20] [Client thread/INFO]: Setting user: NiteShadeFTW [21:43:21] [Client thread/INFO]: LWJGL Version: 2.9.4 [21:43:22] [Client thread/INFO]: Reloading ResourceManager: Default [21:43:23] [Sound Library Loader/INFO]: Starting up SoundSystem... [21:43:23] [Thread-5/INFO]: Initializing LWJGL OpenAL [21:43:23] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For m
#1521 [20:45] <mattym> NiteShadeFTW, Please follow all the instructions
#1522 [20:47] <xXPoisonXx> Please, help me! My problem is that when I start Minecraft, I get a message that says "bad video card drivers", I tried to update the drivers, but it appears that everyone is up to date.
#1523 [20:47] <mattym> ??> xXPoisonXx win/dxdiag
#1524 [20:47] <Absol> xXPoisonXx: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1525 [20:47] <xXPoisonXx> http://paste.ubuntu.com/23720178/
#1526 [20:47] <mattym> xXPoisonXx, One moment
#1527 [20:48] <mattym> xXPoisonXx, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1528 [20:49] <NiteShadeFTW> aste.ubuntu.com/23720206/
#1529 [20:49] <mattym> NiteShadeFTW, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
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#1532 [20:57] <NiteShadeFTW> Thank you It works now Happy New Year
#1533 [20:57] <fasauceome> how long does the "too many failed attempts" prompt last on the minecraft sign in
#1534 [20:57] <fasauceome> ive waited a good couple hours and still cant migrate my account
#1535 [20:58] <fasauceome> had to change my info, thats why the failed atttempts
#1536 [20:59] <xXPoisonXx> I already installed it, I just have to do that?
#1537 [21:00] * NiteShadeFTW [NiteShadeFTW@notlogged] has quit. (Ping timeout: 195 seconds)
#1538 [21:01] <xXPoisonXx> It works! Thank you very much! Happy new year!
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#1540 [21:02] * iBurke|away is now known as iBurke
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#1544 [21:05] <fasauceome> whoops, asked my question then the router gave up
#1545 [21:05] <iBurke> ??> fasauceome login/throttle
#1546 [21:05] <Absol> fasauceome: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1547 [21:05] <Absol> fasauceome: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1548 [21:05] * dylan_ [dylan_@notlogged] has joined #minecrafthelp
#1549 [21:05] <fasauceome> only one hour?
#1550 [21:05] <fasauceome> i wish
#1551 [21:06] <fasauceome> other attempts refres the countdown?
#1552 [21:06] <iBurke> There's a possibility.
#1553 [21:06] <dylan_> hi! im having problems logging into my account..i dont remember my e-mail neither my username...
#1554 [21:06] <iBurke> ??> dylan_ account/send-email
#1555 [21:06] <Absol> dylan_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1556 [21:06] <Absol> dylan_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1557 [21:07] * fasauceome [fasauceome@notlogged] has quit. (Client Quit)
#1558 [21:09] <dylan_> thx!
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#1560 [21:16] * iBurke|away is now known as iBurke
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#1562 [21:39] <Lord> I need help redeeming Minecraft windows 10
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#1569 [22:15] <yjl9539> my minecraft didn't start
#1570 [22:15] <yjl9539> it just stop away
#1571 [22:16] <yjl9539> please help
#1572 [22:16] <yjl9539> please helppppppppppppppppppppppppppppppppppppppppppppppp
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#1578 [22:32] <oscar> i try to register my account and i didn't receive the confirmation email. After I lost my password. I don't know how get access to my account to continue registration process
#1579 [22:41] * rga89 [rga89@notlogged] has joined #minecrafthelp
#1580 [22:42] <rga89> help, everytime i try to play minecraft it starts correctly but then appears the crash window with this text "Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\Usuario\AppData\Roaming\.minecraft\versions\1.10.2\1.10.2-natives-2420416147806\lwjgl.dll: %1 no es una aplicación Win32 válida at java.lang.ClassLoader$NativeLibrary.load(Native Method) at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1929) at java.lang.ClassLoader.
#1581 [22:42] <rga89> at java.lang.Runtime.loadLibrary0(Runtime.java:870) at java.lang.System.loadLibrary(System.java:1119) at org.lwjgl.Sys$1.run(Sys.java:72) at java.security.AccessController.doPrivileged(Native Method) at org.lwjgl.Sys.doLoadLibrary(Sys.java:66) at org.lwjgl.Sys.loadLibrary(Sys.java:96) at org.lwjgl.Sys.<clinit>(Sys.java:117) at bcx.I(SourceFile:2772) at net.minecraft.client.main.Main.main(SourceFile:39) Java HotSpot(TM) Client VM warning: Using
#1582 [22:54] * niinii [niinii@notlogged] has joined #minecrafthelp
#1583 [22:56] <niinii> im buying minecraft and i put in all my info and credit card stuff all i correct i check and for the past 2 hours its been saying placing order
#1584 [22:56] <niinii> what do i do?
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#1586 [22:57] <rga89> Nobody will answer, im here waiting since 30 min ago
#1587 [22:57] <niinii> what problems are u having?
#1588 [22:58] <rga89> everytime i try to play minecraft it starts correctly but then appears the crash window with this text "Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\Usuario\AppData\Roaming\.minecraft\versions\1.10.2\1.10.2-natives-2420416147806\lwjgl.dll: %1 no es una aplicación Win32 válida at java.lang.ClassLoader$NativeLibrary.load(Native Method) at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1929) at java.lang.ClassLoader.loadLibra
#1589 [22:58] <rga89> at java.lang.Runtime.loadLibrary0(Runtime.java:870) at java.lang.System.loadLibrary(System.java:1119) at org.lwjgl.Sys$1.run(Sys.java:72) at java.security.AccessController.doPrivileged(Native Method) at org.lwjgl.Sys.doLoadLibrary(Sys.java:66) at org.lwjgl.Sys.loadLibrary(Sys.java:96) at org.lwjgl.Sys.<clinit>(Sys.java:117) at bcx.I(SourceFile:2772) at net.minecraft.client.main.Main.main(SourceFile:39) Java HotSpot(TM) Client VM warning: Using incremen
#1590 [22:58] <niinii> im buying minecraft and i put in all my info and credit card stuff all i correct i check and for the past 2 hours its been saying placing order
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#1592 [23:02] * niinii [niinii@notlogged] has joined #minecrafthelp
#1593 [23:02] <niinii> im buying minecraft and i put in all my info and credit card stuff all i correct i check and for the past 2 hours its been saying placing order
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#1596 [23:17] * ayres [ayres@notlogged] has joined #minecrafthelp
#1597 [23:20] <Mattevir23> For a while I've been logged into my account on the vanilla minecraft launcher and hence I haven't had to manually log in for some time. Today, however, I attempted to play a modpack and hence had to log in manually. This lead me to discover that the email and password I was using wouldn't work when manually logging into the mojang website or the main launcher. I reset my password a couple of times, each of which went to the right email but none al
#1598 [23:20] <Mattevir23> but it still doesn't work
#1599 [23:22] <Mattevir23> The message I get in response to logging in is simply "Error! Unknown e-mail address or password."
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#1601 [23:23] <Mattevir23> Also, to clarify, I've attempted a new, different, never used (by me) before password each time I reset it
#1602 [23:25] * CraftyMiner1971 [CraftyMiner1971@notlogged] has joined #minecrafthelp
#1603 [23:25] <CraftyMiner1971> how do i get the maze.js script for MC?
#1604 [23:28] <Mattevir23> you mean the one for worldedit?
#1605 [23:28] <CraftyMiner1971> the one that's supposed to be bundled with MC
#1606 [23:29] <CraftyMiner1971> i looked for it and couldn't find it
#1607 [23:29] <Andrio> ??> Mattevir23 login/throttle
#1608 [23:29] <Absol> Mattevir23: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1609 [23:29] <Absol> Mattevir23: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1610 [23:29] <Mattevir23> THankyou absol
#1611 [23:35] * Mattevir23 [Mattevir23@notlogged] has quit. (Ping timeout: 195 seconds)