#1 [00:04] * Chris boops Andrio
#1 [00:17] * Andrio taps Chris.
#1 [00:17] <Andrio> Heya
#2 [00:17] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#3 [00:19] <Chris> Ooh, getting frisky now
#4 [00:19] <Chris> Hiya
#5 [00:21] <Andrio> :o
#6 [00:22] <Andrio> You been all right?
#7 [00:23] <Chris> Yeah, I've been fine. Yourself?
#8 [00:25] <Andrio> I think so, yeah.
#9 [00:26] * Chris hugs Andrio
#9 [00:28] * Andrio hugs Chris.
#9 [00:28] * Lucy_ [Lucy_@notlogged] has joined #minecrafthelp
#10 [00:28] <Chris> :3
#11 [00:28] <Chris> Oh dear it's 1:30, I should sleep soon
#12 [00:28] <Andrio> Mm
#13 [00:28] <Chris> Night night~
#14 [00:29] * Chris rubs Andrio's head softly
#14 [00:29] <Chris> Soft :o
#15 [00:29] <Andrio> :3
#16 [00:29] <Andrio> Like my haircut?
#17 [00:29] <Chris> Very :3 Bowl cut or?
#18 [00:30] <Andrio> Not really; just like it was, but shorter so it doesn't get in my face.
#19 [00:30] * Andrio offers Chris an 'I scared away a newbie' badge.
#19 [00:30] <Chris> Hm, have I actually ever seen what you look like?
#20 [00:30] <Andrio> Probably not.
#21 [00:31] <Chris> Also, I've done it so many times, that's the only badge I have :<
#22 [00:31] <Andrio> mm...
#23 [00:31] <Chris> Anyway, time for bed
#24 [00:31] <Chris> Night night~
#25 [00:31] <Andrio> See you.
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#28 [01:09] * homertjell96 [homertjell96@notlogged] has joined #minecrafthelp
#29 [01:10] <homertjell96> cant use my email
#30 [01:12] <homertjell96> whats qwr0jng w9yt ke avcvoiunt you fuvkers
#31 [01:13] <homertjell96> im sorry im a little drunk
#32 [01:13] <homertjell96> im juist going to be honesty with you
#33 [01:13] <homertjell96> but i really wanna lknow why i cant download my game and login to my account
#34 [01:14] <GreyVulpine> You may want to come back when you're a little less inebriated.
#35 [01:14] <homertjell96> my buddy will take ovber form here because ivbe druink way to much
#36 [01:14] <homertjell96> hello sorry for my friend
#37 [01:15] <GreyVulpine> What's the issue?
#38 [01:15] <homertjell96> but we are trying to log in to his account and download minecraft but we have tried both passwords with his email but it wont work
#39 [01:16] <homertjell96> he said he is sorry
#40 [01:17] <GreyVulpine> Typically, if you've tried to log in too many times incorrectly, an automatic timeout/lockout will occur. Wait a bit, request a password reset through https://account.mojang.com/password
#41 [01:17] <GreyVulpine> Then try again later
#42 [01:17] <homertjell96> he bought this back like 8 years ago would it still work
#43 [01:18] <GreyVulpine> Yes
#44 [01:18] <homertjell96> his account email is spidermanoah@live.com
#45 [01:20] <homertjell96> thank you for putting up with us both
#46 [01:20] <GreyVulpine> No worries. Simply just wait a bit, then request a password reset and log in
#47 [01:20] <homertjell96> ok thank you
#48 [01:20] <homertjell96> ok thank you
#49 [01:22] * homertjell96 [homertjell96@notlogged] has left #minecrafthelp
#50 [01:23] * Acarii [Acarii@notlogged] has quit. (Ping timeout: 186 seconds)
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#53 [01:35] * wzs [wzs@notlogged] has joined #minecrafthelp
#54 [01:35] <wzs> my account got hi jacked
#55 [01:35] <wzs> I dont know what to do
#56 [01:35] <GreyVulpine> wzs - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#57 [01:35] <wzs> thank you
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#59 [01:40] * homertjell96 [homertjell96@notlogged] has joined #minecrafthelp
#60 [01:41] <homertjell96> Grey?
#61 [01:41] * sgtlaggy [sgtlaggy@notlogged] has joined #minecrafthelp
#62 [01:41] <homertjell96> Vulpine?
#63 [01:42] * sgtlaggy [sgtlaggy@notlogged] has quit. (Client Quit)
#64 [01:42] * wzs [wzs@notlogged] has quit. (Ping timeout: 195 seconds)
#65 [01:42] <homertjell96> i was just here and done what we was asked and i still havent been sent the email
#66 [01:46] <homertjell96> we even tried to create a new account with the same email but itsaid that the email was already in use.
#67 [01:47] <homertjell96> but when we tried to reset the password again, it didnt send us anything from mojang when we were on his email. we even checked the spam folder but nothing popped up
#68 [01:47] <GreyVulpine> Wait an hour before requesting an email reset
#69 [01:48] <GreyVulpine> The more you attempt to log in or request a reset during the lockout, the more time you'll need to wait, as the lockout timer will reset
#70 [01:48] <homertjell96> didnt do an email reset we did a password reset
#71 [01:48] <homertjell96> thank you again man im sorry for my friend
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#73 [01:53] * CommunistFoxy [CommunistFoxy@notlogged] has joined #minecrafthelp
#74 [01:54] <homertjell96> hey no communists
#75 [01:56] * CommunistFoxy [CommunistFoxy@notlogged] has quit. (Client Quit)
#76 [01:56] <Andrio> Hey no discrimination
#77 [02:00] <homertjell96> suck one andrio
#78 [02:00] <homertjell96> communist is what ruined germany
#79 [02:00] <homertjell96> and russia
#80 [02:00] <homertjell96> you pig
#81 [02:01] <GreyVulpine> Stop it.
#82 [02:04] <homertjell96> sorry bro
#83 [02:04] <homertjell96> dont like communists much
#84 [02:06] * Danz [Danz@notlogged] has joined #minecrafthelp
#85 [02:06] <Danz> hello
#86 [02:06] <Danz> somebody there?
#87 [02:06] <Danz> i need help please..
#88 [02:06] <Danz> hello?
#89 [02:07] <Danz> umm..
#90 [02:07] <Andrio> ??> Danz ask
#91 [02:07] <Absol> Danz: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#92 [02:07] <Absol> Danz: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#93 [02:07] <Danz> my minecraft account stoled by someone , he changed my account and password
#94 [02:07] <Danz> sorry :(
#95 [02:07] <Andrio> for what?
#96 [02:08] <Danz> but i dont have the transaction id, because i buyed the account from a resseler..
#97 [02:08] <Andrio> You'll probably need to ask them for help, then.
#98 [02:08] <Danz> they said if i purchased the account, it's not their responsibility again
#99 [02:08] <pie_flavor> Danz: That's on you; reselling is illegal.
#100 [02:08] <pie_flavor> They are wrong.
#101 [02:08] <Danz> should i tell them that??
#102 [02:09] <pie_flavor> they already know
#103 [02:09] <Danz> they dont, they resell tons of accounts
#104 [02:09] <pie_flavor> you're not describing why they don't know
#105 [02:09] <pie_flavor> they know
#106 [02:09] <pie_flavor> they do it anyway
#107 [02:09] <GreyVulpine> They do, and they take advantage of people like you
#108 [02:09] <pie_flavor> and hope to sell to people who don't
#109 [02:10] <pie_flavor> homertjell96: also, if you're here, password resets reset the lock just as much as logging in
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#115 [02:36] * bell [bell@notlogged] has joined #minecrafthelp
#116 [02:37] <bell> hello
#117 [02:37] <bell> in minecraft
#118 [02:37] <bell> is it possible to play multiplayer
#119 [02:37] <bell> using the same account?
#120 [02:40] * CommunistFoxy [CommunistFoxy@notlogged] has joined #minecrafthelp
#121 [02:42] <thgilfodrol> bell: what do you mean?
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#123 [02:42] <CommunistFoxy> Hello, I had a problem where I couldn't log into any of my minecraft accounts so then I waited approximately half an hour. It then let me login to minecraft. After I got my minecraft loaded up it told me invalid session so I restarted my minecraft and it won't let me login once again.
#124 [02:43] <thgilfodrol> CommunistFoxy: what's the error it gives you?
#125 [02:43] <CommunistFoxy> Invalid credentials
#126 [02:43] <thgilfodrol> have you tried changing your password?
#127 [02:44] <CommunistFoxy> Yes and it works on my friends computer but for some reason it doesn't work on mine
#128 [02:44] <thgilfodrol> ??> CommunistFoxy login/throttle
#129 [02:44] <Absol> CommunistFoxy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#130 [02:44] <Absol> CommunistFoxy: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#131 [02:45] <CommunistFoxy> So 1 hour starting from now right?
#132 [02:45] <thgilfodrol> 1 hour starting from when you last tried, I think
#133 [02:45] <thgilfodrol> make sure to change your password again after the 1 hour
#134 [02:46] <CommunistFoxy> Alright thank you
#135 [02:46] <thgilfodrol> np, good luck
#136 [02:53] * BTS_Combows [BTS_Combows@notlogged] has joined #minecrafthelp
#137 [02:53] <BTS_Combows> y'a francais ?
#138 [02:54] <BTS_Combows> i have a probleme
#139 [02:54] <GreyVulpine> What problem?
#140 [02:55] <BTS_Combows> i can't connect into my prenium account i have an error
#141 [02:55] <BTS_Combows> CertificateException: No name matching authserver.mojang.com found
#142 [02:55] <GreyVulpine> BTS_Combows - Ever pirated minecraft?
#143 [02:55] <BTS_Combows> nop
#144 [02:55] <GreyVulpine> You sure?
#145 [02:55] <BTS_Combows> yes its a friend account
#146 [02:56] <GreyVulpine> This computer used by anybody else?
#147 [02:56] <BTS_Combows> no
#148 [02:56] <BTS_Combows> by me
#149 [02:57] <GreyVulpine> Ever used an alternative name dispense?
#150 [02:57] <BTS_Combows> My friends can connect this on and his walk for him
#151 [02:57] <BTS_Combows> im not sure
#152 [02:58] <GreyVulpine> BTS_Combows - Usually, this error occurs because you've used some sort of third-party software to get around mojang's authentication server. Either you've pirated minecraft, or used an alternative name dispenser. Both of which are illegal.
#153 [02:58] <GreyVulpine> BTS_Combows - What operating system are you running?
#154 [02:59] <BTS_Combows> win 7
#155 [03:00] <GreyVulpine> Go to your start menu, in the search bar, type in: "notepad", and right click on the notepad result, go to "Run as administrator"
#156 [03:01] <BTS_Combows> ok
#157 [03:01] <BTS_Combows> its good
#158 [03:01] <GreyVulpine> Got it open?
#159 [03:02] <BTS_Combows> yes
#160 [03:03] <GreyVulpine> Go to File -> Open and in the filename, type in: %systemroot%\System32\drivers\etc\hosts
#161 [03:03] <GreyVulpine> PRess enter. Let me know when you have it open
#162 [03:04] * ShaRose [ShaRose@notlogged] has quit. (Ping timeout: 195 seconds)
#163 [03:04] <BTS_Combows> its open
#164 [03:04] <GreyVulpine> Copy everything inside. Post it to http://paste.ubuntu.com and submit it, then give us the link to it
#165 [03:05] * crazy_boy160 [crazy_boy160@notlogged] has joined #minecrafthelp
#166 [03:05] <BTS_Combows> http://paste.ubuntu.com/23732590/
#167 [03:06] * crazy_boy160 [crazy_boy160@notlogged] has quit. (Client Quit)
#168 [03:06] <GreyVulpine> See those two lines?
#169 [03:06] <GreyVulpine> Delete them. Save the file, then try minecraft again
#170 [03:07] <GreyVulpine> I would also highly recommend changing your password
#171 [03:07] <BTS_Combows> ok i try it
#172 [03:08] <BTS_Combows> GreyVulpine I love you so much
#173 [03:08] <BTS_Combows> You are the best
#174 [03:08] <GreyVulpine> Now, change your password, and refrain from using any third-party utilities that allow you to pirate minecraft, or use any alt name dispensers.
#175 [03:09] <GreyVulpine> Delete anything that has "MCleaks" on your computer
#176 [03:09] <BTS_Combows> ok nice thks a lot and happy new years my friend
#177 [03:09] <GreyVulpine> To you as well
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#180 [03:20] * XDARKCRYSISX [XDARKCRYSISX@notlogged] has joined #minecrafthelp
#181 [03:20] <XDARKCRYSISX> ada
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#187 [03:38] <MilkynY> Hello i have this problem: i bought 10 slot server fom MC 1.11 (vanilla) but skins are not showing.
#188 [03:38] * oldenstein [oldenstein@notlogged] has joined #minecrafthelp
#189 [03:38] <oldenstein> hey
#190 [03:38] <MilkynY> hey
#191 [03:39] <oldenstein> i have a problem i made a spigot server and my friend cant join and gets thid message''Java.net.connectexception: c'onnection timed out:no further information:
#192 [03:39] <oldenstein> what does that mean?
#193 [03:42] <oldenstein> has someone an answer to this
#194 [03:44] <oldenstein> answer
#195 [03:44] * homertjell96 [homertjell96@notlogged] has quit. (Remote host closed the connection)
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#199 [04:03] * dennis [dennis@notlogged] has joined #minecrafthelp
#200 [04:03] <dennis> hello
#201 [04:03] <dennis> i cant log in to minecraft
#202 [04:03] <dennis> can someone help me please
#203 [04:04] <dennis> an error is not processed your request. try again
#204 [04:05] <dennis> on an other pc in the same house i can log in but not on my sons pc
#205 [04:06] <dennis> its an intel nuc i5
#206 [04:06] <dennis> hope someone has an solution
#207 [04:18] * ericsandro [ericsandro@notlogged] has joined #minecrafthelp
#208 [04:20] <ericsandro> Pixel Format Not Accelerated
#209 [04:21] <dennis> ??
#210 [04:21] <dennis> i dont understand you
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#213 [04:25] <ericsandro> I do not speak fluent english I need help because there is an error that I can not repair. It would be Pixel Format Not Accelerated I can not play thanks to this error Can you tell me something?
#214 [04:26] <Andrio> ??> ericsandro win/DXDiag
#215 [04:26] <Absol> ericsandro: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#216 [04:26] <Andrio> dennis, where are you trying to log in?
#217 [04:29] <ericsandro> I've updated drivers, downloaded programs, watched tutorials, and read media.
#218 [04:29] <ericsandro> The Error continued. I can not play the same way.
#219 [04:31] * dennis [dennis@notlogged] has quit. (Ping timeout: 180 seconds)
#220 [04:34] <Andrio> ??> ericsandro win/DXDiag
#221 [04:34] <Absol> ericsandro: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#224 [04:44] * Rulez_ [Rulez_@notlogged] has joined #minecrafthelp
#225 [04:45] <Rulez_> Hello Guys my Minecraft launcher wont start it just start spinning and the logo pops up for a sec.Thats all i tried running it as administrator deleting reinstalling java and minecraft no luck.Please someone help me
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#228 [04:51] * Mo [Mo@notlogged] has joined #minecrafthelp
#229 [04:52] <Mo> I need help
#230 [04:52] <Rulez_> Whats the problem
#231 [04:52] <Mo> I bought minecraft on ps3 and i want to do the ps4 uprade however it will makes me pay full price
#232 [04:54] <Mo> My psn is kingameo25 if you want to confirm that i have purchased it
#233 [04:55] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/1797597-transfer-from-ps3-to-ps4-vita
#234 [04:57] <Mo> I want minecraft on ps4 cause if you paid for it already u only need to pay £3.99
#235 [04:57] <GreyVulpine> That offer is expired.
#236 [04:57] <Mo> Since when
#237 [04:58] <GreyVulpine> Feb 2016
#238 [04:58] <Mo> Ok thamks for the help
#239 [05:00] <Rulez_> Can someone help me ?
#240 [05:00] <Rulez_> Hello Guys my Minecraft launcher wont start it just start spinning and the logo pops up for a sec.Thats all i tried running it as administrator deleting reinstalling java and minecraft no luck.Please someone help me
#241 [05:06] * magi [magi@notlogged] has joined #minecrafthelp
#242 [05:07] <magi> Hello with me always comes a crash when starting minecraft
#243 [05:08] <magi> hello
#244 [05:08] <magi> ????
#245 [05:08] * Lightlyrow [Lightlyrow@notlogged] has joined #minecrafthelp
#246 [05:08] <magi> yes
#247 [05:09] <magi> hello ???????
#248 [05:09] <magi> hello ???????
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#258 [05:37] * MCrafterzz [MCrafterzz@notlogged] has joined #minecrafthelp
#259 [05:38] <MCrafterzz> Hello I have a resourcepack problem (1.11.2). Remodeled tall grass is gray. Here is the model file: http://pastebin.com/HU8s9BPc Ingame screenshot: http://imgur.com/a/AldkX
#260 [05:40] <MCrafterzz> is anyone online?
#261 [05:44] <Lutzee> MCrafterzz: you need the terrain colour map files in the resource pack
#262 [05:45] <MCrafterzz> terrain colour map? I have the grass and foliage colour maps in the resourcepack
#263 [05:45] <Lutzee> They don't seem to be working then
#264 [05:46] <Lutzee> Which is obvious from the colour of the normal grass blocks in your screenshot
#265 [05:46] <Lutzee> They may be in the wrong folder in the zip?
#266 [06:07] * Jason [Jason@notlogged] has joined #minecrafthelp
#267 [06:07] <Jason> hey guys my minecraft is crashing very often
#268 [06:08] <Jason> can you send me the link for the paste
#269 [06:08] * aln100001 [aln100001@notlogged] has joined #minecrafthelp
#270 [06:08] * Domi [Domi@notlogged] has joined #minecrafthelp
#271 [06:10] <Domi> Hello when i want to play Minecraft there is coming an Socket Error
#272 [06:10] <Chromaryu> ??> Jason paste
#273 [06:10] <Absol> Jason: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#274 [06:10] <Chromaryu> ??> Domi tools/hjt
#275 [06:10] <Absol> Domi: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#276 [06:10] <Absol> Domi: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#277 [06:11] <Jason> http://paste.ubuntu.com/23733198/
#278 [06:12] <Chromaryu> Jason: Does it happen without Optifine?
#279 [06:12] <Jason> idk but without optifine i got low fps
#280 [06:12] <aln100001> aln100001
#281 [06:13] <Jason> i try without optifine
#282 [06:13] <Domi> please wait a moment
#283 [06:13] <aln100001> quero joga
#284 [06:14] <Domi> Ok what should I do now?
#285 [06:16] <Domi> Hello?
#286 [06:22] * guest [guest@notlogged] has joined #minecrafthelp
#287 [06:23] <guest> hello, i have some trouble logging into my minecraft account, i can log in through mojang website fine but i can't log in through minecraft.net or the launcher
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#289 [06:28] * MusicMaikel123 [MusicMaikel123@notlogged] has joined #minecrafthelp
#290 [06:29] <MusicMaikel123> Hey, I got a problem with /setidletimeout. It gives me the error: You do not have permission to this command, but I am the owner of the Realm
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#295 [06:39] * Absol kicked xxXPUSSYDESTROYER69Xxx from #minecrafthelp (Reason: xXPUSSYDESTROYER69Xxx :Keep it civilized, you are just a human being)
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#297 [06:40] <marci010101> Hy
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#299 [06:41] <Triomit> Mynecraft dosent support Windows 95, I need help!
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#301 [06:41] <MusicMaikel123> Hey, I got a problem with /setidletimeout. It gives me the error: You do not have permission to this command, but I am the owner of the Realm
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#307 [07:00] <Puffingamer> Hi
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#310 [07:02] <Puffingamer> Hi, we are having a prboem obtaining skins on PSstation coming up as no ocntent available but playstation store is allowing purchases, but no content on any skins even the free packs
#311 [07:03] <Puffingamer> Should note it is the Playstation4 and new game for xmas on disc, thank you.
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#313 [07:07] <Kamal_> How do i know if my account is locked?
#314 [07:12] * Puffingamer [Puffingamer@notlogged] has quit. (Quit: Web client closed)
#315 [07:12] <Kamal_> I wrote my password correctly and it wasn't opening, Does that mean MC is locked?
#316 [07:13] <Andrio> ??> Kamal_ login/throttle
#317 [07:13] <Absol> Kamal_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#318 [07:13] <Absol> Kamal_: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#319 [07:13] <Kamal_> Wasn't it 3 Hours?
#320 [07:14] <Andrio> 3 hours was a conservative guess.
#321 [07:14] <Andrio> I believe it varies.
#322 [07:15] <Kamal_> Last time this happened it took 3 hours.
#323 [07:15] <Andrio> How do you know that?
#324 [07:16] <Kamal_> I tried after one hour and it didn't work, I tried after 3, and it worked.
#325 [07:17] <Andrio> mm
#326 [07:17] <Kamal_> ...
#327 [07:19] <MusicMaikel123> Nobody has an answer to my question?
#328 [07:20] <Kamal_> ^^
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#335 [07:25] <Kamal_> Well this was no help
#336 [07:26] <minecrafthelp570> can u send me command that will make my MC memory better?
#337 [07:26] <robfie123> hello, when i wil crush a block in minecraft survival, it take al while and i have to do it several times
#338 [07:26] <Chromaryu> minecrafthelp570: define "better"
#339 [07:27] <Chromaryu> robfie123: are you on server?
#340 [07:27] * tawan [tawan@notlogged] has joined #minecrafthelp
#341 [07:27] <robfie123> no
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#343 [07:27] <minecrafthelp570> i want command for JVM
#344 [07:27] <robfie123> single player
#345 [07:28] <minecrafthelp570> i want my MC memory 2GB
#346 [07:28] <minecrafthelp570> i have it on 1GB
#347 [07:29] <Chromaryu> minecrafthelp570: -Xmx2G
#348 [07:29] <minecrafthelp570> where i need to put that
#349 [07:30] <minecrafthelp570> -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#350 [07:32] <robfie123> do yo know what is wrong with minecraft my survival worlds please?
#351 [07:33] * ItsMoxxiHD_ [ItsMoxxiHD_@notlogged] has joined #minecrafthelp
#352 [07:33] <ItsMoxxiHD_> asd
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#355 [07:37] <robfie123> anyone???
#356 [07:37] <Chromaryu> minecrafthelp570: change -Xmx1G to -Xmx2G
#357 [07:37] <Chromaryu> robfie123: possibly low fps.
#358 [07:37] <Chromaryu> or lags.
#359 [07:38] <Chromaryu> ??> robfie123 win/dxdiag
#360 [07:38] <Absol> robfie123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#361 [07:41] <robfie123> ok thank you, we are going to check it out! tx!
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#364 [08:01] <minecrafthelp570> i still says that my MC has run out of memory]
#365 [08:01] <minecrafthelp570> it
#366 [08:02] <minecrafthelp570> anyone here
#367 [08:02] <minecrafthelp570> help me
#368 [08:03] * kamal_ [kamal_@notlogged] has joined #minecrafthelp
#369 [08:03] <kamal_> how do i know if my account unlocked?
#370 [08:04] <minecrafthelp570> you dont xD
#371 [08:04] <minecrafthelp570> just kidding
#372 [08:04] <minecrafthelp570> im not helper
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#375 [08:07] <kamal_> how do i know if my account unlocked?
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#378 [08:09] <Andrio> kamal_, you try to log in after a few hours; it should be unlocked by then.
#379 [08:09] <Andrio> Though help.mojang.com does say up to 24
#380 [08:09] <Andrio> minecrafthelp570, are you using a resource pack?
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#386 [08:17] <Nebuluchi> HELLO??
#387 [08:17] <tilyanko> hi sorry for waiting
#388 [08:17] <Nebuluchi> Um, hi...I need help...I dont know how to update my drivers
#389 [08:18] <Andrio> Why apologise for waiting?
#390 [08:18] <Nebuluchi> ikr xDD
#391 [08:19] <tilyanko> I actually need to help for account
#392 [08:19] <Andrio> Nebuluchi, usually you look for the current driver on either Windows Update (only on Windows 10) or the hardware manufacturer's website.
#393 [08:19] <Nebuluchi> I cannot find my manufacturer
#394 [08:19] <Andrio> or on a disk that came with it
#395 [08:19] * Hi [Hi@notlogged] has joined #minecrafthelp
#396 [08:19] <Hi> Hey
#397 [08:19] <tilyanko> When I re-installed the minecraft, I forgot my account's password. I tried to reset password following website's help. And then it was success.
#398 [08:20] <Nebuluchi> how do i update them??
#399 [08:20] <Andrio> Nebuluchi, what is it you need a driver update for?
#400 [08:20] <Hi> I wanted to know if the HP Pavilion dv5 running Win 10 would be compatible with MC
#401 [08:20] <Nebuluchi> minecraft, it wont let me play. it says i need to update my drives
#402 [08:20] <tilyanko> however when I tried to log in, I couldn't get logging in
#403 [08:20] <Andrio> mm
#404 [08:20] <Andrio> ??> Nebuluchi win/DXDiag
#405 [08:20] <Absol> Nebuluchi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#406 [08:20] <Andrio> ??> tilyanko login/throttle
#407 [08:20] <Absol> tilyanko: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#408 [08:20] <Absol> tilyanko: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#409 [08:21] <Nebuluchi> I did all of that
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#411 [08:21] <Nebuluchi> Andrio..do i have to send u the link?
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#413 [08:21] <Andrio> Nebuluchi, yes
#414 [08:21] <Andrio> It says to do that
#415 [08:22] <Nebuluchi> http://paste.ubuntu.com/23733601/
#416 [08:22] <tilyanko> I already tried to reset the password but I couldn't log in
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#419 [08:22] <Hi> I wanted to know if the HP Pavilion dv5 would be compatible with Win 10
#420 [08:22] <Andrio> Hi, do you already have such a PC?
#421 [08:23] <Hi> Yes
#422 [08:23] <Hi> I want to install Win10 on it
#423 [08:23] <Andrio> ??> Hi win/DXDiag
#424 [08:23] <Absol> Hi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#425 [08:23] <Andrio> oh
#426 [08:23] <Hi> Its a clean hardrive
#427 [08:23] <Nebuluchi> :::((((
#428 [08:23] <Andrio> Hi, do you know whether it has Intel or NVIDIA graphics?
#429 [08:23] <Hi> NVIDIA
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#431 [08:24] <Nebuluchi> How do i update ma drivers
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#433 [08:24] <Andrio> It should run on Windows 10 at least as well as on any other version of Windows.
#434 [08:25] <Hi> Okay
#435 [08:25] <Andrio> Nebuluchi, try running DXDiag again; does it always crash?
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#437 [08:25] <Nebuluchi> Yes, as soon as i opened it it crashed
#438 [08:25] <Andrio> hm
#439 [08:26] <Andrio> Nebuluchi, try installing the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064.
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#443 [08:30] <tilyanko> After I tried to reset the password, I retried to log in but I couldn't get logging in. Does anyone know how to fix that?
#444 [08:31] <Andrio> ??> tilyanko login/throttle
#445 [08:31] <Absol> tilyanko: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#446 [08:31] <Absol> tilyanko: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#447 [08:32] <Y_a_r_n_e> I'm having trouble with my windows 10 64 bit. I can't run minecraft anymore.
#448 [08:32] <Nebuluchi> IT DOESNT WRK L(
#449 [08:32] <Y_a_r_n_e> for updating my grafic card, I get the message it is the latest driver. Any ideas?
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#452 [08:34] <Nebuluchi> SCREW U GUYS, I DID IT ON MY OWN :pppppp
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#454 [08:34] <Andrio> o...k.
#455 [08:34] <Andrio> ??> Y_a_r_n_e win/DXDiag
#456 [08:35] <Absol> Y_a_r_n_e: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#457 [08:35] * Sun123 [Sun123@notlogged] has joined #minecrafthelp
#458 [08:36] <Y_a_r_n_e> <Absol> I did, and I have the DXdiag, but I don't know what to do with it.
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#460 [08:38] <Andrio> Y_a_r_n_e, show me the link to iy.
#461 [08:38] <Andrio> it*
#462 [08:39] <Y_a_r_n_e> <Andrio> http://paste.ubuntu.com/23733653/
#463 [08:39] <Andrio> Y_a_r_n_e, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#464 [08:41] <Y_a_r_n_e> <Andrio> Ok, to bad. Thanks for the answer. I'll try downgrading. it worked fine under windows 7 :(
#465 [08:41] <Andrio> mm
#466 [08:42] <Y_a_r_n_e> By the way, a happy new year to you all.
#467 [08:43] <tilyanko> Happy New Year (from Japan)
#468 [08:43] * Nebuluchi [Nebuluchi@notlogged] has quit. (Quit: Web client closed)
#469 [08:43] <Andrio> You too.
#470 [08:43] <Y_a_r_n_e> Belgium
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#480 [09:09] <lsanmii> I can´t run my game. I do the instructions to get a http://paste.ubuntu.com but
#481 [09:09] * Schwitzer88 [Schwitzer88@notlogged] has quit. (Quit: Web client closed)
#482 [09:09] <lsanmii> I don´t know how to resolve the problem
#483 [09:10] <Enderassassin326> Hey! Im having an issue with Minecraft Atm. I've been able to sign in and start the game on my computer, but multiplayer wont work. I'll get a notification saying "Java.lang.nullpointerexception". Whenever i attempt to enter single player it closes me out of the player. Any ideas?
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#488 [09:16] <Enderassassin326> Hey! Im having an issue with Minecraft Atm. I've been able to sign in and start the game on my computer, but multiplayer wont work. I'll get a notification saying "Java.lang.nullpointerexception". Whenever i attempt to enter single player it closes me out of Minecraft. Any ideas?
#489 [09:17] <thgilfodrol> ??> Enderassassin326 launcher/open
#490 [09:17] <Absol> Enderassassin326: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#491 [09:17] <thgilfodrol> Enderassassin326: from there, open a single player world, and when your game exits, give me your game output log
#492 [09:17] <Enderassassin326> k, let me try real fast
#493 [09:17] <thgilfodrol> ??> Enderassassin326 launcher/game-output
#494 [09:17] <Absol> Enderassassin326: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#495 [09:17] <Absol> Enderassassin326: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#499 [09:23] <RakeshPortel> Hello so my problem with this game is that i am trying to login in the game in my home computer but it keeps saying that i can't login because something is blocking me in my computer
#500 [09:23] <Enderassassin326> http://paste.ubuntu.com/23733852/
#501 [09:24] <Enderassassin326> is that good?
#502 [09:24] <thgilfodrol> RakeshPortel: what is the exact message?
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#504 [09:25] <thgilfodrol> ??> Enderassassin326 tools/hjt
#505 [09:25] <Absol> Enderassassin326: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#506 [09:25] <Absol> Enderassassin326: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#508 [09:26] <RakeshPortel> i forgot the exact massage
#509 [09:27] <thgilfodrol> RakeshPortel: can you try again, and give us the exact message?
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#511 [09:28] <Enderassassin326> http://paste.ubuntu.com/23733869/
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#513 [09:29] <thgilfodrol> ??> Enderassassin326 win/covenant-eyes
#514 [09:29] <Absol> Enderassassin326: If you are using the Covenant Eyes software. Log into your Covenant Eyes account here: https://covenanteyes.com/myaccount/login/ and go to the Downloads section, make sure you download and use version 7.2.0 or newer.
#515 [09:29] <RakeshPortel> the exact massage is this it says sorry but we couldn't connect to our server please make sure that your online and that minecraft is not blocked
#516 [09:29] <Absol> Enderassassin326: If you have a much older version of Covenant Eyes(4.5.3 or older), uninstall Covenant Eyes and then install it again with the most recent version.
#517 [09:29] <thgilfodrol> ??> RakeshPortel tools/hjt
#518 [09:29] <Absol> RakeshPortel: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#519 [09:29] <Absol> RakeshPortel: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#520 [09:30] <Enderassassin326> So once i get a current version or unblock it ill be good!
#521 [09:30] <thgilfodrol> Enderassassin326: it should, yeah
#522 [09:31] <Enderassassin326> Im currently running version 7.2, so i may need to mess with blocked settings
#523 [09:31] <Enderassassin326> thank you!
#524 [09:31] <RakeshPortel> yes i can try it again give me a sec
#525 [09:32] * Enderassassin326 [Enderassassin326@notlogged] has quit. (Quit: Web client closed)
#526 [09:33] <RakeshPortel> thanks to all the people that helped me thank you all bye
#527 [09:33] * RakeshPortel [RakeshPortel@notlogged] has quit. (Quit: Web client closed)
#528 [09:33] <thgilfodrol> o.O
#529 [09:42] * itsusajrjrjr [itsusajrjrjr@notlogged] has joined #minecrafthelp
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#531 [09:44] <itsusajrjrjr> uuuhhh in need help reinstalling minecraft i have minecraft on a different but this time i am trying to install it on a mac instead of a pc so i don't know if it is different and it is stuck on one part of the loading.(Pretty much i can't move any farther in steps to download it again, again on a different computer)
#532 [09:45] <itsusajrjrjr> WELP MEME PLEAZE
#533 [09:46] <thgilfodrol> ??> itsusajrjrjr launcher/log
#534 [09:46] <Absol> itsusajrjrjr: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#535 [09:46] <Absol> itsusajrjrjr: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#536 [09:46] <itsusajrjrjr> ok thx
#537 [09:48] <itsusajrjrjr> uuuuhhhh it didn't work for me
#538 [09:50] <itsusajrjrjr> also what i didn't mention is that i cannot open minecraft i have downloaded this game before just on a different computer so i need help on the mac computer9That is the pc i am using)
#539 [09:51] <itsusajrjrjr> im in the applications part but none of the folders will open hat are linked to minecraft if that makes any sense
#540 [09:51] <thgilfodrol> what is the part you are stuck on?
#541 [09:52] <itsusajrjrjr> on the part where it says drag minecraft into applications on the pc mac
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#543 [09:54] <itsusajrjrjr> soooo can u help me thgilfodrol???????
#544 [09:54] <thgilfodrol> itsusajrjrjr: download the launcher from here https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.dmg
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#546 [09:55] <DieENEvanYoutube> Hallow, I can not log in to my minecraft account
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#549 [09:56] * itsusajrjrjr [itsusajrjrjr@notlogged] has left #minecrafthelp
#550 [09:56] <BySebasGamer> I get an error starting minecraft
#551 [09:57] <DieENEvanYoutube> i see this screen https://gyazo.com/7423dea400ec4918db59ec7330b6f478
#552 [09:57] <Victor> http://paste.ubuntu.com/23733972/ HElp me
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#554 [09:59] <thgilfodrol> BySebasGamer: what's the error that comes up when you try?
#555 [10:00] <thgilfodrol> ??> DieENEvanYoutube tools/hjt
#556 [10:00] <Absol> DieENEvanYoutube: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#557 [10:00] <Absol> DieENEvanYoutube: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#558 [10:00] <BySebasGamer> I'm waiting, I'm copying the error
#559 [10:00] <thgilfodrol> ??> Victor win/dxdiag
#560 [10:00] <Absol> Victor: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#561 [10:01] <BySebasGamer> This is the error http://paste.ubuntu.com/23733985/
#562 [10:02] <BySebasGamer> it has a solution?
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#565 [10:04] <thgilfodrol> ??> BySebasGamer win/reinst
#566 [10:04] <Absol> BySebasGamer: You may need to reinstall the locally installed files that Minecraft puts into place.
#567 [10:04] <Absol> BySebasGamer: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#569 [10:04] <yeti_> My xbox one controllers aren't working for windows 10 edition, yet when i press the "X" button on the controller, my pc responds to it
#570 [10:05] <Victor> This link is not working http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#571 [10:05] <thgilfodrol> yeti_: as far as I know, minecraft doesn't have controller support
#572 [10:05] <yeti_> well darn, thank you though!
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#576 [10:06] <thgilfodrol> ??> Victor win/dxdiag/manual
#577 [10:06] <Absol> Victor: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#578 [10:06] <Absol> Victor: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
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#580 [10:07] <Victor> My windows is the 10, but what is the dxdiag and manual that you refer
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#582 [10:08] <thgilfodrol> Victor: refer to what Absol wrote below that
#583 [10:09] * YonameIsBack [YonameIsBack@notlogged] has joined #minecrafthelp
#584 [10:10] <Victor> Ready I saved on my desktop Now I test?
#585 [10:11] <YonameIsBack> Hello! I cannot log in since 3 days. I get the same error: Invalid credentials. I tried changing my PW but i didnt get the change e-mail... I tried differend Passwords but that didnt help... Please help me
#586 [10:13] <thgilfodrol> Victor: no, paste it at http://paste.ubuntu.com and put the link here
#587 [10:13] <thgilfodrol> YonameIsBack: have you checked the spam or junk folders, for all of your emails?
#588 [10:13] <YonameIsBack> thgilfodrol: yes many times even after 10 minutes or so i didnt get it...
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#594 [10:15] <Victor> http://paste.ubuntu.com/23734043/
#595 [10:16] <thgilfodrol> ??> YonameIsBack account/send-email
#596 [10:16] <Absol> YonameIsBack: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#597 [10:16] <Absol> YonameIsBack: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#598 [10:16] <thgilfodrol> ??> YonameIsBack account/trans-id
#599 [10:16] <Absol> YonameIsBack: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#601 [10:17] <thgilfodrol> Victor: unfortunately, your graphics processor is unsupported by Minecraft past Windows 8
#602 [10:18] <thgilfodrol> Victor: to be able to play the game, you should either downgrade to Windows 8, or buy a new computer with better hardware
#603 [10:18] <Victor> How you support the original and not pirate
#604 [10:20] * Will_curry30 [Will_curry30@notlogged] has joined #minecrafthelp
#605 [10:20] <thgilfodrol> Victor: pirated windows is not supported here
#606 [10:21] <Will_curry30> All the mob spawners I find end up being a pig spawner and nothing else spawns anything I could do to fix this bug?
#607 [10:21] <Victor> So I take a doubt as my brother's PC is what I love and runs the pirated minecraft in win 10
#608 [10:22] <Victor> o PC dele é ruim
#609 [10:22] <Victor> His pc is bad*
#610 [10:22] <Lutzee> Victor: we don't support pirates.
#611 [10:23] <Victor> Thanks for your help S2
#612 [10:25] <YonameIsBack> thgilfodrol: So i searced for my transaction ID but couldn't find it, cuz i actually payed with a paysafe card which is a prepaid code card and i didnt have a credit/debit card so the article on how to resolve it didn't help
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#615 [10:26] <Belletti> Hi
#616 [10:27] * Victor [Victor@notlogged] has quit. (Ping timeout: 180 seconds)
#617 [10:27] <Belletti> Alguem ai? Preciso de ajuda , POR FAVOR
#618 [10:27] * Mat [Mat@notlogged] has joined #minecrafthelp
#619 [10:27] <Belletti> Anybody here? I need help, PLEASE
#620 [10:27] <Belletti> Anybody here? I need help, PLEASE
#621 [10:27] <Belletti> Anybody here? I need help, PLEASE
#622 [10:27] <Belletti> Anybody here? I need help, PLEASE
#623 [10:27] * Absol kicked Belletti from #minecrafthelp (Reason: elletti :Stop spamming)
#624 [10:27] <Will_curry30> Hello?
#625 [10:28] <Mat> I have this error message ---- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 03.01.17. 17:22 Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.nett
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#628 [10:28] <Mat> anyone there ?
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#630 [10:28] <kinghoneybadger> hello
#631 [10:28] <Mat> Can you help me ?
#632 [10:29] <kinghoneybadger> sorry no
#633 [10:29] <Sharkie105> I recently got my coputer fixed (my motherboard was replaced) and since I got it back, Minecraft has been super laggy. nearly unplayable. I've uninstalled and redownloaded the game, but it's still laggy. Minecraft was the same (except for the lag) when I got my computer back, any help?
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#635 [10:29] <Mat> okay
#636 [10:29] <thgilfodrol> Mat: what is your question?
#637 [10:29] * YonameIsBack [YonameIsBack@notlogged] has quit. (Quit: Web client closed)
#638 [10:29] <thgilfodrol> ??> Sharkie105 win/dxdiag
#639 [10:30] <Absol> Sharkie105: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#640 [10:30] <Mat> I got an error message while entering world
#641 [10:30] <Mat> my minecraft crashed
#642 [10:30] <thgilfodrol> Mat: what's the error that comes up when you try?
#643 [10:30] <Mat> this one
#644 [10:30] <Mat> ---- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 03.01.17. 17:22 Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoop
#645 [10:30] <thgilfodrol> ??> Mat launcher/crash-log
#646 [10:30] <Absol> Mat: We need to see your crash log, which appears after a crash.
#647 [10:30] <Absol> Mat: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#648 [10:30] <thgilfodrol> ??> Mat tools/hjt
#649 [10:30] <Absol> Mat: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#650 [10:30] <Absol> Mat: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#652 [10:34] <Sharkie105> Absol, what would you like me to do with the DxDiag?
#653 [10:35] <Sharkie105> Absol, do you want me to put it on Ubuntu?
#654 [10:35] <thgilfodrol> Sharkie105: yes, and then put the link here
#655 [10:35] <Sharkie105> ok
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#657 [10:38] <Sharkie105> thegilfodrol, http://paste.ubuntu.com/23734152/
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#660 [10:40] <Sharkie105> Absol, http://paste.ubuntu.com/23734152/
#661 [10:41] <Belletti> Nao consigo entrar na minha conta pois algo esta bloqueando ela (firewall/antivirus) porem eu nao sei oque é. Alguem pode me dar uma ajuda?POR FAVOR
#662 [10:41] <Belletti> I can not log into my account because something is blocking it (firewall / antivirus) but I do not know what it is. Can someone give me some help? PLEASE
#663 [10:42] <Sharkie105> Absol: http://paste.ubuntu.com/23734152/
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#666 [10:42] <thgilfodrol> Sharkie105: one moment
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#668 [10:43] <thgilfodrol> ??> Belletti tools/hjt
#669 [10:43] <Absol> Belletti: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#670 [10:43] <Absol> Belletti: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#671 [10:43] <Sharkie105> ok
#672 [10:43] <magi> My minecraft crasht always
#673 [10:44] <thgilfodrol> ??> magi launcher/crash-log
#674 [10:44] <Absol> magi: We need to see your crash log, which appears after a crash.
#675 [10:44] <Absol> magi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#676 [10:44] <thgilfodrol> Sharkie105: download and install the first .exe file on this page: https://downloadcenter.intel.com/download/26229
#677 [10:44] <Sharkie105> ok
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#682 [10:48] <Eclip> hello I have been waiting about 5 days for mojang to answer my email is this common? I know they said they will take longer than usual but I didn't expect for them to take 5 days is this normal?
#683 [10:49] <thgilfodrol> Eclip: 5 days is on the longer end of the range, try waiting for a couple more days and see if they respond
#684 [10:49] <thgilfodrol> Eclip: make sure to check your spam/junk folders for a response
#685 [10:50] <Eclip> ok
#686 [10:50] <Eclip> wait
#687 [10:52] <Eclip> I checked nothing there
#688 [10:52] <thgilfodrol> give it a day or two more, and if they don't respond and you haven't gotten any emails at all, try again
#689 [10:53] <Eclip> also I accidentally replied to the email that said "don't reply to this"
#690 [10:56] <thgilfodrol> that's fine, it was probably because that inbox is just not monitored
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#692 [10:58] <DieENEvanYoutube> Hey, Hallow i see this screen https://gyazo.com/5d68bc1c86f4260ba361c3b8bef30fdd how can i fix this
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#694 [10:59] <DieENEvanYoutube> i view this error unable to find valid certification path to requested target how fix i this
#695 [11:01] <jkmk> Hello, I do not know what to do because I enter the minecraft and it's giving a crash report could you help me? Please do not know what to do and how should I update all my drivers?
#696 [11:02] <iBurke> DieENEvanYoutube: can you log in to account.monang.com/me
#697 [11:02] <iBurke> Mojang**
#698 [11:02] <iBurke> ??> jkmk launcher/crash-log
#699 [11:02] <Absol> jkmk: We need to see your crash log, which appears after a crash.
#700 [11:02] <Absol> jkmk: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#701 [11:03] <jkmk> Can I send the url? Around here
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#703 [11:04] <iBurke> Yes.
#704 [11:04] <jkmk> 23734239
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#706 [11:04] <jkmk> http://paste.ubuntu.com/23734239/
#707 [11:04] <iBurke> can you paste the entire link?
#708 [11:04] <iBurke> Thank you
#709 [11:05] <jkmk> that ?
#710 [11:05] <iBurke> What is your crash log?
#711 [11:05] <DieENEvanYoutube> Can i not see
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#713 [11:05] <DieENEvanYoutube> I have redownload the mincraft laucnher
#714 [11:05] <DieENEvanYoutube> En remove that laucnher
#715 [11:06] <iBurke> DieENEvanYoutube: I asked if you could log in to account.mojang.com/me
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#719 [11:06] <iBurke> jkmk: Give me a few minutes to find your drivers
#720 [11:06] <DieENEvanYoutube> thats work @iBruke
#721 [11:06] <Sharkie105> Absol: the download gave me an error message after the installation saying that the driver I was installing is not validated for this computer
#722 [11:07] <iBurke> DieENEvanYoutube: do you use mcleaks?
#723 [11:07] <iBurke> ??> Sharkie105 boy
#724 [11:07] <iBurke> ?? Bot
#725 [11:07] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#726 [11:07] <DieENEvanYoutube> Yes 5our geleden
#727 [11:07] <jkmk> Look, I logged in on mojang everything right my problem is that when I open the minecraft of crash report how do I solve it?
#728 [11:07] <iBurke> ??> DieENEvanYoutube info/mcleaks
#729 [11:07] <Absol> DieENEvanYoutube: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#730 [11:07] <Absol> DieENEvanYoutube: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#731 [11:08] <DieENEvanYoutube> 5ours ago
#732 [11:08] <iBurke> jkmk: you need drivers which I'm looking up now
#733 [11:08] <DieENEvanYoutube> Yes i have that mcleaks
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#736 [11:08] <iBurke> DieENEvanYoutube: McLeaks is illegal and therefore is not supported here.
#737 [11:09] <Sharkie105> iBurke: the download gave me an error message after the installation saying that the driver I was installing is not validated for this computer
#738 [11:09] <DieENEvanYoutube> I can all 2/3 hours not playing minecraft
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#741 [11:10] <DieENEvanYoutube> That's why I also deleted
#742 [11:10] <jkmk> So you need to update your drivers right? Could you tell me how I update them?
#743 [11:10] <iBurke> jkmk: I've told you already please wait so I can find them first.
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#745 [11:11] <DieENEvanYoutube> How update that
#746 [11:11] <DieENEvanYoutube> I wil playing minecraft
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#750 [11:12] <jkmk> Blz I'll wait when I find could you tell me how to update them? Thank you for understanding.
#751 [11:12] <iBurke> DieENEvanYoutube: sorry but you're not making sense to me.
#752 [11:12] <DieENEvanYoutube> You find it for me?
#753 [11:13] <iBurke> jkmk: once I find the link I'll give it to you
#754 [11:13] <iBurke> Find why for you?
#755 [11:13] <iBurke> DieENEvanYoutube find what for you?
#756 [11:13] <DieENEvanYoutube> No, jmk seachrihn a driver update link i know ?
#757 [11:14] <DieENEvanYoutube> I not de best in engelish i am a hollander [the netherlands]
#758 [11:14] <jkmk> I'm sorry if you're not understanding what I'm saying because I'm Brazilian and I really need you to correct this crash report error
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#761 [11:15] <DieENEvanYoutube> i can a little bit english
#762 [11:15] <Sharkie105> iBurke: the download gave me an error message after the installation saying that the driver I was installing is not validated for this computer
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#764 [11:16] <jkmk> And now which drive is right?
#765 [11:16] <DieENEvanYoutube> (C")
#766 [11:17] <jkmk> I do not understand which unit is right? as well
#767 [11:17] <DieENEvanYoutube> (C:)https://gyazo.com/7d669906d9c0f8fa84ca3ca4b5d05227
#768 [11:18] <jkmk> I'm going to leave and try to update the drivers after I contact
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#770 [11:19] <DieENEvanYoutube> oKE
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#773 [11:21] <Dardewan> hello anyone from germany here?`
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#780 [11:28] <Sharkie105> iBurke: I recently got my computer fixed (my motherboard was replaced) and ever since then, my Minecraft has been extremely laggy. Nothing changed in minecraft itself, all my settings were the same and I still had my old worlds. I tried redownloading minecraft, but it was unsuccesful. I came here and was told to do a DxDiag. After that, I was told to go to this link https://downloadcenter.intel.com/download/26229 and download the first .exe
#781 [11:28] <Sharkie105> After it installed, an error message appeared saying that the driver i was installing was not validated for this computer
#782 [11:29] <Sharkie105> Please help
#783 [11:29] * DieENEvanYoutube [DieENEvanYoutube@notlogged] has joined #minecrafthelp
#784 [11:30] <DieENEvanYoutube> f/reload
#785 [11:30] <DieENEvanYoutube> How can i fix this error https://gyazo.com/b60775830408116d789ffe5bb933d119
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#788 [11:32] <DieENEvanYoutube> How can i fix this error https://gyazo.com/b60775830408116d789ffe5bb933d119
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#790 [11:33] <Sharkie105> I recently got my computer fixed (my motherboard was replaced) and ever since then, my Minecraft has been extremely laggy. Nothing changed in minecraft itself, all my settings were the same and I still had my old worlds. I tried redownloading minecraft, but it was unsuccesful. I came here and was told to do a DxDiag. After that, I was told to go to this link https://downloadcenter.intel.com/download/26229 and download the first .exe
#791 [11:33] * knu [knu@notlogged] has joined #minecrafthelp
#792 [11:33] <Sharkie105> After it installed, an error message appeared saying that the driver i was installing was not validated for this computer
#793 [11:33] <Sharkie105> Please help
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#795 [11:36] <Sharkie105> Hello?
#796 [11:36] <thgilfodrol> ??> Sharkie105 oem/hp/product-number
#797 [11:36] <Absol> Sharkie105: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#798 [11:36] <Absol> Sharkie105: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#799 [11:37] <Sharkie105> ok
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#802 [11:39] <Sharkie105> Absol: Product number: G9D73UA#ABL
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#804 [11:41] <thgilfodrol> Sharkie105: can you download the driver at http://support.hp.com/ca-en/drivers/selfservice/swdetails/hp-15-r000-notebook-pc-series/6875200/model/7242121/swItemId/ob-178480-1
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#806 [11:43] <Sharkie105> I'll try
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#808 [11:43] <thgilfodrol> Sharkie105: there was also a recall issued for the power cord your computer may have come with: http://support.hp.com/ca-en/product/hp-15-r000-notebook-pc-series/6875200/model/7242121/document/c04404446/
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#813 [11:47] <Sharkie105> I am unable to download using the link you gave me, saying that my computer does not meet the minimum requirements to install the driver
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#815 [11:48] <thgilfodrol> Sharkie105: can you try running the .exe as an administrator>
#816 [11:48] <thgilfodrol> s/>/?
#817 [11:49] <Sharkie105> how would i do that?
#818 [11:50] * OvertCarnival45 [OvertCarnival45@notlogged] has quit. (Ping timeout: 180 seconds)
#819 [11:51] <thgilfodrol> Sharkie105: right click -> run as administrator
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#822 [11:52] <Sharkie105> where?
#823 [11:55] <Sharkie105> where would i right click "run as administrator?"
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#825 [11:56] <thgilfodrol> Sharkie105: in the directory you downloaded the .exe to
#826 [11:56] <Sharkie105> ok
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#828 [12:00] <Sharkie105> running it as an administrator did not work
#829 [12:00] * ljkkkkl [ljkkkkl@notlogged] has joined #minecrafthelp
#830 [12:00] <ljkkkkl> fix
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#833 [12:01] <thgilfodrol> Sharkie105: is the computer you ran the dxdiag tool on the same as the one you're having trouble launching the game on?
#834 [12:01] <DieENEvanYoutube> Hellow, How can ik fix this error https://gyazo.com/aebefbcaf78ce3ac49cfb8035a6e3a70
#835 [12:02] <DieENEvanYoutube> This error giff mcleaks my
#836 [12:02] <thgilfodrol> ??> DieENEvanYoutube tools/hjt
#837 [12:02] <Absol> DieENEvanYoutube: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#838 [12:02] <Absol> DieENEvanYoutube: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#839 [12:02] <thgilfodrol> ??> DieENEvanYoutube info/mcleaks
#840 [12:02] <Absol> DieENEvanYoutube: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#841 [12:02] <Absol> DieENEvanYoutube: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#842 [12:02] <thgilfodrol> ??> DieENEvanYoutube win/hosts/edit
#843 [12:02] <Absol> DieENEvanYoutube: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#844 [12:02] <Absol> DieENEvanYoutube: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#845 [12:02] <Sharkie105> thgilfodrol: yes
#846 [12:03] * Gomela [Gomela@notlogged] has joined #minecrafthelp
#847 [12:04] <Gomela> So I registered my minecraft account a long time ago, and I can't find the verification code that I registered with, or the email I registered with. I still have the username of the account and the password, though
#848 [12:04] <DieENEvanYoutube> Wow wow, Not so fast
#849 [12:04] <DieENEvanYoutube> I have now hijackedthis
#850 [12:04] <DieENEvanYoutube> And than ?
#851 [12:04] <thgilfodrol> DieENEvanYoutube: ignore the hijackthis tool if you know you've used mcleaks
#852 [12:05] <thgilfodrol> just follow the instructions after the hjt one
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#854 [12:06] <DieENEvanYoutube> http://paste.ubuntu.com/23734639/
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#856 [12:06] <DieENEvanYoutube> thgilfodrl : What can i do
#857 [12:06] <Klosterkill> Hello everyone !
#858 [12:07] <thgilfodrol> Klosterkill: hello
#859 [12:07] <Klosterkill> I've a problem with an Old account of mine, and I find the new switch old account to new one extremely confusing when I'm unable to sign in throw my Email that I need to get my password
#860 [12:07] <Klosterkill> If you get my point, it's a big mess
#861 [12:07] <thgilfodrol> ??> DieENEvanYoutube info/mcleaks
#862 [12:07] <Absol> DieENEvanYoutube: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#863 [12:07] <thgilfodrol> ??> DieENEvanYoutube win/hosts/edit
#864 [12:07] <Absol> DieENEvanYoutube: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#865 [12:07] <Absol> DieENEvanYoutube: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#866 [12:07] <Absol> DieENEvanYoutube: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#867 [12:08] <thgilfodrol> Klosterkill: are you able to access the email account tied to that account?
#868 [12:08] <Klosterkill> No because I used Username at that time
#869 [12:08] <Klosterkill> I've no clue what my Email might be
#870 [12:08] <Klosterkill> I've searched this website for my Account name, and I found the account with skin and all.-
#871 [12:09] <DieENEvanYoutube> How can i find info/mcleaks
#872 [12:09] <Klosterkill> https://iaero.me/mcchecker
#873 [12:09] <Klosterkill> I searched the Name Klosterkill
#874 [12:09] <Klosterkill> It popped up thank god, but now I've issues accesing it.-
#875 [12:10] <thgilfodrol> Klosterkill: try checking all of your emails and the spam/junk folders in each account, if you've tried a reset
#876 [12:11] <thgilfodrol> DieENEvanYoutube: refer to Absol's instructions below
#877 [12:11] <Klosterkill> So to make it very short, I tried to log in, Login failed, tried to access the password, required email, email doesen't exist in your system, tries to find Email through Account name, impossible without password
#878 [12:11] <Klosterkill> I've
#879 [12:11] <DieENEvanYoutube> thigfodrol how can i find the item info/mcleaks and win/hotst/edit
#880 [12:11] <Klosterkill> I searched through my 4k Emails and found nothing
#881 [12:11] <thgilfodrol> DieENEvanYoutube: Absol is a bot that helps us distribute information, read what he says directly below it
#882 [12:11] <thgilfodrol> ??> DieENEvanYoutube bot
#883 [12:11] <Absol> DieENEvanYoutube: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#884 [12:11] <Sharkie105> thgilfodrol: yes the computer I'm using is the same one as when I used the DxDiag tool
#885 [12:12] <Klosterkill> Anything I should try to search on in my Emails ?
#886 [12:12] <thgilfodrol> ??> Klosterkill account/send-email
#887 [12:12] <Absol> Klosterkill: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#888 [12:12] <Absol> Klosterkill: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#889 [12:12] <thgilfodrol> ??> Klosterkill account/trans-id
#890 [12:12] <Absol> Klosterkill: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#891 [12:12] <thgilfodrol> if you aren't receiving emails, you should contact support
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#893 [12:13] <Klosterkill> I've tried access the password giving my Regular Email but haven't gotten anything
#894 [12:13] <Klosterkill> Which made me doubt that it was the right Email
#895 [12:13] <Klosterkill> Which made it all so confusing
#896 [12:13] <DieENEvanYoutube> HOW FIX IK THE ERROR https://gyazo.com/51b5d1ad67e25ae2ae72730642408ec0
#897 [12:13] <DieENEvanYoutube> come on not a bot
#898 [12:14] <DieENEvanYoutube> i will play the game
#899 [12:14] <Klosterkill> I bought the game through the website at that time, so the Transaction id would be almost impossible to find anywhere
#900 [12:14] <thgilfodrol> DieENEvanYoutube: you need to read the instructions
#901 [12:14] <DieENEvanYoutube> Oke tell my the intrusctions
#902 [12:14] <DieENEvanYoutube> one for one
#903 [12:15] <thgilfodrol> DieENEvanYoutube: scroll up, look for where Absol's name is in red
#904 [12:15] <thgilfodrol> DieENEvanYoutube: they've been given to you twice now
#905 [12:15] <DieENEvanYoutube> of white screens
#906 [12:16] <thgilfodrol> Klosterkill: are you able to sign in?
#907 [12:17] <DieENEvanYoutube> I do not understand what you mean
#908 [12:17] <DieENEvanYoutube> http://paste.ubuntu.com/23734639/
#909 [12:17] <DieENEvanYoutube> This is die file van text
#910 [12:18] <DieENEvanYoutube> En than scanne ?
#911 [12:18] <thgilfodrol> DieENEvanYoutube: follow these instructions: http://thgil.ganks.me/3Q2sJNvD.png
#912 [12:19] <Klosterkill> I'm unable to sign in still Thgilfodrol.-
#913 [12:19] <Klosterkill> Or though I've a link for the account
#914 [12:19] <Klosterkill> https://namemc.com/profile/Klosterkill/dbce
#915 [12:19] <DieENEvanYoutube> Can you translat this in the netherlands ?
#916 [12:20] <thgilfodrol> Klosterkill: try all of your emails at https://account.mojang.com/password , and see which account gets an email
#917 [12:20] <thgilfodrol> DieENEvanYoutube: I don't speak dutch
#918 [12:20] <Klosterkill> Will do, thanks for the help ;)
#919 [12:20] <thgilfodrol> Klosterkill: good luck
#920 [12:21] <Klosterkill> Thanks ;)
#921 [12:21] <DieENEvanYoutube> Can you screen the steps
#922 [12:21] <DieENEvanYoutube> Than have i a visiby trial
#923 [12:21] <DieENEvanYoutube> II SNAP TO DO
#924 [12:22] <thgilfodrol> DieENEvanYoutube: I'm not sure I understand what you mean
#925 [12:22] <DieENEvanYoutube> Most the staps via hjiacked
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#933 [12:31] <Blckneo> hello
#934 [12:31] <thgilfodrol> hello
#935 [12:32] <Blckneo> Is this support chat?
#936 [12:32] <thgilfodrol> yes
#937 [12:32] <Blckneo> i think my account is hacked
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#939 [12:32] <thgilfodrol> ??> Blckneo account/hacked
#940 [12:32] <Blckneo> I cant login even when i change my password
#941 [12:32] <Absol> Blckneo: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#942 [12:32] <Absol> Blckneo: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#944 [12:32] <thgilfodrol> Blckneo: have you changed your password successfully after receiving the emails?
#945 [12:33] <Blckneo> Yes and then i cant login
#946 [12:33] <thgilfodrol> ??> Blckneo login/throttle
#947 [12:33] <Absol> Blckneo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#948 [12:33] <Absol> Blckneo: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#949 [12:34] <Blckneo> okay
#950 [12:34] <Blckneo> if i cant login after an hour can i come back?
#951 [12:36] <thgilfodrol> Blckneo: feel free
#952 [12:36] <thgilfodrol> Blckneo: make sure to change the password again after the hour is up before trying again though
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#955 [12:37] <Blckneo> okayy
#956 [12:37] <Blckneo> okayy
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#961 [12:48] <Ironboy_hd> http://paste.ubuntu.com/23734837/
#962 [12:49] <Ironboy_hd> realname : Ironboy_hd
#963 [12:49] <thgilfodrol> Ironboy_hd: one moment
#964 [12:49] <Ironboy_hd> I need help
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#966 [12:49] <Ironboy_hd> http://paste.ubuntu.com/23734837/
#967 [12:50] <Ironboy_hd> my minecraft is crashed all times when I will start it
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#969 [12:50] <danaru> i need help
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#971 [12:50] <danaru> why i cant login intro minecraf.net?
#972 [12:50] <danaru> i can login into mojang.net
#973 [12:51] <thgilfodrol> Ironboy_hd: download and install the third driver on the page at https://downloadcenter.intel.com/download/25977
#974 [12:51] <thgilfodrol> danaru: what is the error message?
#975 [12:52] <danaru> Un error impidió procesar tu solicitud. Por favor, inténtalo de nuevo.
#976 [12:52] <danaru> its in spanish xd
#977 [12:53] <Ironboy_hd> can someone help me because all times when I will start minecraft it crashe here a link: /http://paste.ubuntu.com/23734837\
#978 [12:53] <Ironboy_hd> http://paste.ubuntu.com/23734837/
#979 [12:53] <thgilfodrol> Ironboy_hd: look at my instructions above
#980 [12:53] <thgilfodrol> danaru: I'd say wait a couple minutes and try logging in again
#981 [12:54] <danaru> umm okay
#982 [12:55] <Ironboy_hd> okey
#983 [12:55] <Ironboy_hd> and zhan
#984 [12:55] <Ironboy_hd> than
#985 [12:56] <thgilfodrol> Ironboy_hd: after you have installed the driver, restart your computer, then try minecraft again
#986 [12:56] <Ironboy_hd> okey
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#988 [12:57] <sakulohi> my minecraft dosent working
#989 [12:58] <BySebasGamer> help me http://paste.ubuntu.com/23733985/
#990 [12:59] <thgilfodrol> BySebasGamer: have you reinstalled minecraft yet?
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#992 [12:59] * sgtlaggy [sgtlaggy@notlogged] has joined #minecrafthelp
#993 [13:00] <BySebasGamer> I already reinstalled it
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#995 [13:01] <thgilfodrol> BySebasGamer: can you open your launcher, and click on Edit Profile?
#996 [13:02] <BySebasGamer> yes
#997 [13:03] * Sharkie105 [Sharkie105@notlogged] has quit. (Ping timeout: 180 seconds)
#998 [13:03] <BySebasGamer> I opened it, you're seeing it ???
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#1000 [13:04] <thgilfodrol> BySebasGamer: at the bottom of the window, look for an option named Executable
#1001 [13:04] <thgilfodrol> it should be the second from the bottom
#1002 [13:04] <thgilfodrol> is the checkbox ticked?
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#1005 [13:05] <BySebasGamer> ready
#1006 [13:06] <thgilfodrol> BySebasGamer: is the Executable: checkbox ticked
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#1008 [13:07] <BySebasGamer> ok
#1009 [13:07] <BySebasGamer> now what?
#1010 [13:08] <thgilfodrol> BySebasGamer: is the checkbox ticked?
#1011 [13:08] <BySebasGamer> yes
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#1013 [13:08] <thgilfodrol> I'm not asking you to click on it, I just want to know if it's ticked
#1014 [13:09] <BySebasGamer> I make a video and I pass it to you?
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#1016 [13:09] <thgilfodrol> BySebasGamer: it's a yes or no answer- was it ticked before you clicked on it?
#1017 [13:09] <BySebasGamer> yes
#1018 [13:09] <thgilfodrol> BySebasGamer: uncheck the checkbox, and try minecraft again
#1019 [13:10] <BySebasGamer> ok
#1020 [13:10] <BySebasGamer> Did not serve
#1021 [13:11] <BySebasGamer> I can make a video and I'll give it to you
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#1023 [13:12] <Justin> hi
#1024 [13:13] <thgilfodrol> Justin: hi
#1025 [13:13] <Justin> can someonehelp me
#1026 [13:13] <Justin> i have questions
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#1029 [13:14] <MineplexBanana> Hello! I am trying to change my skin back to normal but when I drag the file it just shows my skin
#1030 [13:15] <Justin> if i try to login on my acc it says: sorry, but we couldnt connect to our servers please make sure that u are online and mc is not blocked please help
#1031 [13:15] <MineplexBanana> It will go out of minecraft.net and go to the file
#1032 [13:15] <thgilfodrol> ??> Justin tools/hjt
#1033 [13:15] <Absol> Justin: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1034 [13:15] <Absol> Justin: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1035 [13:15] <Danaru> I dont know whats happening... when i try lo login in minecraf.net it says: An error prevented your request from being processed. Please try again.
#1036 [13:15] <thgilfodrol> MineplexBanana: try to use the upload button instead of dragging it over
#1037 [13:16] <thgilfodrol> Danaru: are you able to log into the client?
#1038 [13:16] <Justin> what do u mean thgil?
#1039 [13:16] <Danaru> and when i try to join in my launcher it says couldnt connect to the server
#1040 [13:16] <thgilfodrol> Justin: refer to what Absol said below
#1041 [13:16] <thgilfodrol> ??> Danaru tools/hjt
#1042 [13:16] <Absol> Danaru: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1043 [13:16] <Absol> Danaru: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1044 [13:16] <MineplexBanana> Turns out I was on the wrong page
#1045 [13:16] <MineplexBanana> tnx
#1046 [13:16] * MineplexBanana [MineplexBanana@notlogged] has quit. (Client Quit)
#1047 [13:16] <Danaru> okay
#1048 [13:17] <Justin> windows defender says nothing detected
#1049 [13:18] <Danaru> http://paste.ubuntu.com/23734951/
#1050 [13:18] <thgilfodrol> Justin: follow the instructions Absol wrote
#1051 [13:18] <thgilfodrol> ??> Danaru info/mcleaks
#1052 [13:18] <Absol> Danaru: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1053 [13:18] <Absol> Danaru: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1054 [13:18] <thgilfodrol> ??> Danaru win/hosts/edit
#1055 [13:18] <Absol> Danaru: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1056 [13:18] <Absol> Danaru: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1057 [13:18] <Danaru> what is mcleaks?
#1058 [13:19] <Danaru> i downloaded the client from mojang.com
#1059 [13:19] <thgilfodrol> Danaru: a tool used to log in with stolen minecraft accounts
#1060 [13:19] <thgilfodrol> Danaru: does anybody else use the computer?
#1061 [13:19] <Justin> http://paste.ubuntu.com/
#1062 [13:19] <Danaru> my brother
#1063 [13:19] <Danaru> but he uses other account
#1064 [13:19] <Danaru> i think
#1065 [13:20] <thgilfodrol> Danaru: he likely installed the tool to be able to use accounts he doesn't own
#1066 [13:20] <Justin> absol what do u mean with link
#1067 [13:20] <thgilfodrol> ??> Justin bot
#1068 [13:20] <Absol> Justin: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1069 [13:20] <thgilfodrol> Justin: link the paste to your hjt log here
#1070 [13:21] <Justin> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 20:18:27, on 3-1-2017 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.14393.0000) Boot mode: Normal Running processes: C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe C:\Users\jussie\AppData\Local\Microsoft\OneDrive\OneDrive.exe C:\Program Files (x86)\Steam\Steam.exe C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe C:
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#1074 [13:23] <Justin> v
#1075 [13:23] <Justin> thgil?
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#1077 [13:23] <thgilfodrol> Justin: paste it at http://paste.ubuntu.com , as it instructed you to
#1078 [13:24] <Justin> did that and then?
#1079 [13:24] <BySebasGamer> Do not buy minecraft, it does not help me
#1080 [13:24] <anto_redstoneur> hello how i fix my opengl error?
#1081 [13:24] <Lord_Ralex> BySebasGamer, what?
#1082 [13:24] <thgilfodrol> ??> anto_redstoneur win/dxdiag
#1083 [13:24] <Absol> anto_redstoneur: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1084 [13:24] <BySebasGamer> I should not have bought minecraft. it doesn'' T work
#1085 [13:24] <thgilfodrol> Justin: link the paste here
#1086 [13:25] <Justin> http://paste.ubuntu.com/
#1087 [13:25] <anto_redstoneur> i made it but my minecraft dont work
#1088 [13:25] <thgilfodrol> Justin: paste your log file in the box at the paste site, and link us the link to your paste
#1089 [13:25] <anto_redstoneur> he crashing
#1090 [13:26] <thgilfodrol> anto_redstoneur: follow the instructions at the link provided and give us the link you end up with
#1091 [13:26] <anto_redstoneur> i dont understand
#1092 [13:26] <thgilfodrol> anto_redstoneur: which part are you stuck on?
#1093 [13:26] <Justin> thgil im not so good in english i clicked paste and then?
#1094 [13:27] <thgilfodrol> Justin: after you paste it, put the link here in the chat
#1095 [13:27] <anto_redstoneur> when i start minecraft he crash, i dont know why
#1096 [13:28] <Justin> thgil i pasted if i try to paste it here it doesnt work (sorry im 9)
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#1098 [13:28] <thgilfodrol> anto_redstoneur: follow the instructions at the link Absol wrote for you
#1099 [13:28] <IzZSuheR> My game is crashing ...
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#1101 [13:29] <thgilfodrol> Justin: in the big box at http://paste.ubuntu.com, copy and paste your complete HJT log file, and click on Paste
#1102 [13:29] <anto_redstoneur> i followed the instructions but minecraft crashing!
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#1104 [13:29] <thgilfodrol> Justin: it will send you to a page- copy and paste the address of that page here
#1105 [13:29] <alex_> mother fucker, my account isnt accepting my bloody password
#1106 [13:29] <Absol> alex_: Please keep it civil
#1107 [13:30] <alex_> civil lol
#1108 [13:30] <alex_> listen ok
#1109 [13:30] <thgilfodrol> anto_redstoneur: you didn't follow the instructions
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#1111 [13:30] <IzZSuheR> i did it
#1112 [13:30] <Justin> http://paste.ubuntu.com/23735010/
#1113 [13:30] <alex_> i dont care
#1114 [13:30] <alex_> listen
#1115 [13:30] <thgilfodrol> ??> IzZSuheR launcher/crash-log
#1116 [13:30] <Absol> IzZSuheR: We need to see your crash log, which appears after a crash.
#1117 [13:30] <Absol> IzZSuheR: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1118 [13:30] <IzZSuheR> i did it
#1119 [13:30] <IzZSuheR> http://paste.ubuntu.com/23735009/
#1120 [13:30] <thgilfodrol> alex_: keep in mind nobody is obligated to help you if you choose to be disrespectful
#1121 [13:30] <anto_redstoneur> are you sure?
#1122 [13:31] <BySebasGamer> http://paste.ubuntu.com/23734991/
#1123 [13:31] <anto_redstoneur> i followed ALL of the instructions
#1124 [13:31] <IzZSuheR> so whats going on with my minecraft?
#1125 [13:31] <Justin> http://paste.ubuntu.com/23735010/ thgil
#1126 [13:31] <BySebasGamer> I do not know what to do
#1127 [13:31] <thgilfodrol> anto_redstoneur: then paste the link to your DXDiag here
#1128 [13:31] <alex_> If there is a Mojang account registered to alex**************.com we have sent instructions for how to reset your password. Thanks!
#1129 [13:32] <alex_> what the hell does this bloody mean
#1130 [13:32] <thgilfodrol> IzZSuheR: can you launch the game, and go to Options, then Video Settings, and tell me what "Use VBOs" is set to?
#1131 [13:32] <BySebasGamer> Uncheck the box enxecutable
#1132 [13:32] <IzZSuheR> Ok just a sec
#1133 [13:32] <thgilfodrol> ??> Justin info/mcleaks
#1134 [13:32] <Absol> Justin: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1135 [13:32] <Absol> Justin: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1136 [13:32] <thgilfodrol> ??> Justin win/hosts/edit
#1137 [13:32] <Absol> Justin: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1138 [13:32] <anto_redstoneur> i speak french
#1139 [13:32] <Absol> Justin: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1140 [13:33] <alex_> when i go to lanucher put my email then passowrd in it says invaildcredentialsexception
#1141 [13:33] <Justin> thgil can they speak other languages?
#1142 [13:33] <IzZSuheR> My VBOs is on
#1143 [13:33] <thgilfodrol> IzZSuheR: can you turn Use VBOs off, and try the game again?
#1144 [13:33] <IzZSuheR> yes
#1145 [13:33] <Justin> i delted the alt things
#1146 [13:33] <BySebasGamer> I can not fix this error http://paste.ubuntu.com/23734991/
#1147 [13:33] <Justin> so
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#1149 [13:34] <thgilfodrol> Justin: this is primarily an english speaking channel
#1150 [13:34] <FigoNL> Hello! My name is Sverre IGN is BruhTooGood this is my problem: My acc got hacked by a guy that used Minecraft Acc Generator i think. He changed my IGN to BruhTooGood and my IGN was FigoNL i cant get my acc back i tried to reset password but he set his mail on my acc so i cant reset it! Plz help me whit this problem
#1151 [13:34] <Justin> ok
#1152 [13:34] <thgilfodrol> Justin: after you have followed and completed those instructions, try minecraft again
#1153 [13:34] <Justin> thgil i thought i deleted the alt things ( they didnt even work)
#1154 [13:34] <anto_redstoneur> http://paste.ubuntu.com/23734971/
#1155 [13:34] <Justin> thgil please tell me steps where i need to go first?
#1156 [13:34] <thgilfodrol> ??> FigoNL account/send-email
#1157 [13:34] <Absol> FigoNL: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1158 [13:34] <Absol> FigoNL: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1159 [13:34] <thgilfodrol> ??> FigoNL account/trans-id
#1160 [13:34] <Absol> FigoNL: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1161 [13:34] <thgilfodrol> Justin: first, follow these instructions by Absol
#1162 [13:35] <thgilfodrol> ??> Justin win/hosts/edit
#1163 [13:35] <Absol> Justin: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1164 [13:35] <Absol> Justin: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1165 [13:35] <IzZSuheR> thank you so much thgilfodrol
#1166 [13:35] <BySebasGamer> I can not fix this error http://paste.ubuntu.com/23734991/
#1167 [13:35] <IzZSuheR> it worked
#1168 [13:35] <IzZSuheR> bye now
#1169 [13:36] <thgilfodrol> IzZSuheR: have fun
#1170 [13:36] <anto_redstoneur> http://paste.ubuntu.com/23734971/ i can't fix the error
#1171 [13:36] <thgilfodrol> anto_redstoneur: unfortunately, your graphics processor is unsupported by Minecraft past windows 7
#1172 [13:36] <Justin> i hav windows 10 btw but please im young i understand it slowly what does he means with start?
#1173 [13:37] <thgilfodrol> anto_redstoneur: to be able to play the game, you should either buy a graphics card that meets the recommended requirements, or downgrade to windows 7
#1174 [13:37] <anto_redstoneur> i have windows 10
#1175 [13:37] <BySebasGamer> please help me
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#1177 [13:37] <Justin> what i need to type on the windows logo
#1178 [13:37] <Justin> ?
#1179 [13:37] <thgilfodrol> Justin: on your keyboard, press the windows key
#1180 [13:37] <Justin> yes
#1181 [13:37] <thgilfodrol> then look for Notepad
#1182 [13:37] <Justin> yes
#1183 [13:38] <ruccer> i've got a problem with loggin to my migratted accound , i dont remember which email addres i used to migratte , can i check it in some way?
#1184 [13:38] <anto_redstoneur> how to downgrade to windows 7?
#1185 [13:38] * XeNo_Oriix57 [XeNo_Oriix57@notlogged] has joined #minecrafthelp
#1186 [13:38] <Justin> thgil om on notblock
#1187 [13:38] <FigoNL> I sended an email mojang
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#1189 [13:38] <BySebasGamer> please help me
#1190 [13:38] <Naitaro> Hello. I need help.
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#1192 [13:38] <thgilfodrol> FigoNL: alright, all you can do now is wait for their response
#1193 [13:38] <Naitaro> Someone help me @http://paste.ubuntu.com/23735044/
#1194 [13:38] <thgilfodrol> Naitaro: what is your question?
#1195 [13:38] <FigoNL> Thank you
#1196 [13:39] <Naitaro> My Minecraft launcher comes up with an error everytime I press play
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#1198 [13:39] <thgilfodrol> Naitaro: one moment
#1199 [13:39] <Justin> @thgil im in notblock for me in dutch 'kladblok'
#1200 [13:40] <Naitaro> Okay
#1201 [13:40] <thgilfodrol> Justin: did you run Notepad as administrator?
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#1203 [13:40] <Justin> how do u do that?
#1204 [13:40] <BySebasGamer> Justin is easy
#1205 [13:40] <anto_redstoneur> thgilfodrol how i downgrade to windows 7?
#1206 [13:40] <Justin> i suck at english
#1207 [13:40] <Justin> and computers
#1208 [13:40] <BekSverreYT> Hello Mojang! I got a error when i click on play in the Minecraft Launcher!
#1209 [13:41] <BySebasGamer> justin que idioma hablas??
#1210 [13:41] <Justin> Dutch
#1211 [13:41] <Justin> im dutch
#1212 [13:41] <BekSverreYT> hey nederlands
#1213 [13:41] <BySebasGamer> okey
#1214 [13:41] <BekSverreYT> hoi
#1215 [13:41] <Justin> hoi
#1216 [13:41] <thgilfodrol> anto_redstoneur: there is a guide here https://www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0ahUKEwjx9-7N3abRAhUBxYMKHWI1CPkQFgglMAI&url=http%3A%2F%2Fwww.howtogeek.com%2F220723%2Fhow-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1%2F&usg=AFQjCNEmkYCIBa_edOACLXpEHWvyuiKkMg&sig2=b6mmmTQ8NZSLP9HKg3nS0A
#1217 [13:41] <Naitaro> Here's the crash report @thgilfdrol http://paste.ubuntu.com/23735052/
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#1219 [13:41] <anto_redstoneur> thanks
#1220 [13:41] <thgilfodrol> anto_redstoneur: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#1221 [13:41] <Justin> thgil where do i need to go / what i need to click
#1222 [13:42] <thgilfodrol> ??> BekSverreYT launcher/crash-log
#1223 [13:42] <Absol> BekSverreYT: We need to see your crash log, which appears after a crash.
#1224 [13:42] <Absol> BekSverreYT: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1225 [13:42] <anto_redstoneur> i speak french :/
#1226 [13:42] <Naitaro> thgil can you help?
#1227 [13:42] <thgilfodrol> ??> Justin win/hosts/edit
#1228 [13:42] <Absol> Justin: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1229 [13:42] <Absol> Justin: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1230 [13:42] <thgilfodrol> Justin: it gives you the instructions
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#1234 [13:43] <Naitaro> need help someone.
#1235 [13:43] <thgilfodrol> Naitaro: go to http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2032 and download the first application in the list, and install it
#1236 [13:43] <Naitaro> okay thanks
#1237 [13:44] <Naitaro> "Catalyst Software Suite"
#1238 [13:44] <Naitaro> ??
#1239 [13:44] <anto_redstoneur> thgilfodrol can i have it in french please?
#1240 [13:44] <Justin> i did that thgil
#1241 [13:44] <Justin> now?
#1242 [13:44] <Naitaro> thgil is it Catalyst Software Suite?
#1243 [13:44] <thgilfodrol> anto_redstoneur: use google translate
#1244 [13:44] <thgilfodrol> Naitaro: correct
#1245 [13:44] <thgilfodrol> Justin: have you completed that set of instructions?
#1246 [13:44] <anto_redstoneur> oh i'm dumb
#1247 [13:44] <Justin> yes
#1248 [13:44] <Naitaro> is a pc restart necessary after completion thgil?
#1249 [13:44] <thgilfodrol> ??> Justin info/mcleaks
#1250 [13:44] <Absol> Justin: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1251 [13:44] <Absol> Justin: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1252 [13:45] <thgilfodrol> Naitaro: yes- after the restart, try minecraft again
#1253 [13:45] <thgilfodrol> Naitaro: if it still doesn't work, feel free to join back
#1254 [13:45] <Naitaro> thank you, will do
#1255 [13:45] <Naitaro> thanks in advance if it does
#1256 [13:45] <Naitaro> lifesaver
#1257 [13:46] <Justin> thgil can u somehow translate? or try first to say step
#1258 [13:46] <Justin> 1
#1259 [13:46] <Justin> step 2 etc
#1260 [13:46] <thgilfodrol> Justin: I don't speak dutch- each step is separated by commas
#1261 [13:46] <BySebasGamer> shiiiiiiiiiiiiiiiit The error is not fixed
#1262 [13:46] <Justin> can u not translate?
#1263 [13:47] <BySebasGamer> I already did everything
#1264 [13:47] <thgilfodrol> Justin: no, I only speak english
#1265 [13:47] <Justin> where can i search for all mcleaks things?
#1266 [13:47] <Justin> what button i need to press?
#1267 [13:47] <thgilfodrol> BySebasGamer: does the issue still happen when you uncheck the Executable box?
#1268 [13:47] <thgilfodrol> Justin: the mcleaks lines are the only things in that text file
#1269 [13:48] <thgilfodrol> Justin: all you do is remove them and save it
#1270 [13:48] <Justin> delete the things that are in the host files?
#1271 [13:48] <Justin> file*
#1272 [13:48] <BySebasGamer> yes
#1273 [13:49] <BySebasGamer> Still happening
#1274 [13:49] <thgilfodrol> Justin: yes
#1275 [13:49] <Justin> IT WORKED!!!!!! THX
#1276 [13:50] <Justin> How can i thank you?
#1277 [13:50] <BySebasGamer> Which means this can not load IA 32-bit .dll on a AMD 64-bit platform
#1278 [13:50] <Justin> thx for helping me the whole time i appreciate it so much
#1279 [13:50] <thgilfodrol> Justin: no problem, remember to not use mcleaks again
#1280 [13:50] <thgilfodrol> BySebasGamer: can you open cmd?
#1281 [13:50] <BySebasGamer> what does this mean Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\CASA\AppData\Roaming\.minecraft\versions\1.8\1.8-natives-24447157884099\lwjgl.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform at java.lang.ClassLoader$NativeLibrary.load(Native Method) at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1929) at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1847) at java.lang.Runtime.loadLibrary0(Runtime.j
#1282 [13:51] <Justin> yup because many problems follow
#1283 [13:51] <Justin> have a great time thgil! cya!
#1284 [13:51] <BySebasGamer> yes
#1285 [13:51] <thgilfodrol> ??> BySebasGamer win/cmd/admin
#1286 [13:51] <Absol> BySebasGamer: In the start menu/screen, search for "cmd" (without quotes). Right-click on the result listed as "cmd.exe", and choose Run as Administrator.
#1287 [13:51] <thgilfodrol> Justin: have fun
#1288 [13:51] <thgilfodrol> Justin: have fun
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#1291 [13:52] <BySebasGamer> ok
#1292 [13:52] <BySebasGamer> Ready and start as administrator
#1293 [13:53] <thgilfodrol> BySebasGamer: in the window, type sfc /scannow
#1294 [13:53] <thgilfodrol> then press enter
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#1297 [13:55] <anto_redstoneur> thgilfodrol I did what you told me to do but I had to go windows 7 before but I bought my computer and it was already in windows 10
#1298 [13:55] <BySebasGamer> ready
#1299 [13:55] <BySebasGamer> Began to scan
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#1302 [13:55] <BySebasGamer> I'll let you know when I'm done.
#1303 [13:55] <thgilfodrol> BySebasGamer: got it
#1304 [13:56] <thgilfodrol> anto_redstoneur: you bought a computer with very old components
#1305 [13:56] <thgilfodrol> anto_redstoneur: if you can, try returning it and getting something with newer hardware
#1306 [13:57] <thgilfodrol> anto_redstoneur: otherwise, your only option would be to buy a new graphics card
#1307 [13:57] <anto_redstoneur> but i have a new card i bought it before 3 weeks
#1308 [13:58] <BySebasGamer> Must be an old card
#1309 [13:59] <anto_redstoneur> how i fix it??
#1310 [13:59] <thgilfodrol> anto_redstoneur: if you bought a new graphics card and installed it, it isn't being recognized by your system
#1311 [13:59] <thgilfodrol> anto_redstoneur: what graphics card did you buy?
#1312 [14:00] <BySebasGamer> How to opengl 2.0 download??
#1313 [14:00] <anto_redstoneur> i dont know...
#1314 [14:02] <thgilfodrol> ??> BySebasGamer win/dxdiag
#1315 [14:02] <Absol> BySebasGamer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1316 [14:02] <thgilfodrol> anto_redstoneur: you should know the model number of a graphics card you just bought
#1317 [14:02] <BySebasGamer> thgilfodrol i dont know
#1318 [14:03] <thgilfodrol> BySebasGamer: what do you mean?
#1319 [14:04] <anto_redstoneur> but i dont know...
#1320 [14:04] <BySebasGamer> I do not understand this win / dxdiag
#1321 [14:04] <anto_redstoneur> and i dont know how
#1322 [14:04] <thgilfodrol> BySebasGamer: follow the instructions from Absol below where I said win/dxdiag
#1323 [14:05] <thgilfodrol> anto_redstoneur: you said you bought a graphics card- did you install it?
#1324 [14:05] <BySebasGamer> ok
#1325 [14:05] <anto_redstoneur> yes
#1326 [14:06] <thgilfodrol> anto_redstoneur: have you connected the pcie power cables, if it requires them?
#1327 [14:07] <anto_redstoneur> yes
#1328 [14:07] <thgilfodrol> anto_redstoneur: you should uninstall and return the graphics card, or rma it because it's likely dead on arrival
#1329 [14:08] <BySebasGamer> http://paste.ubuntu.com/23735220/
#1330 [14:08] <thgilfodrol> anto_redstoneur: if you look on the box, you'll be able to find the manufacturer of your card
#1331 [14:08] <anto_redstoneur> i dont have money
#1332 [14:08] <thgilfodrol> anto_redstoneur: you don't need money to rma a graphics card, or return it
#1333 [14:09] <anto_redstoneur> but i want a new because she i'snt work
#1334 [14:10] <BySebasGamer> thgilfodrol http://paste.ubuntu.com/23735220/
#1335 [14:11] <thgilfodrol> BySebasGamer: one moment
#1336 [14:12] <BySebasGamer> ok
#1337 [14:14] <BySebasGamer> thgilfodrol The sfc / scannow is in 100%
#1338 [14:14] <thgilfodrol> BySebasGamer: are there any errors?
#1339 [14:15] <BySebasGamer> If one nothing else
#1340 [14:16] * Goku_bad [Goku_bad@notlogged] has joined #minecrafthelp
#1341 [14:16] <thgilfodrol> BySebasGamer: download and install the driver at https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81519
#1342 [14:16] <BySebasGamer> Protection of resources windows encounter damaged files and failed to repair some of them
#1343 [14:17] <Goku_bad> I was wondering just a thought could you make minecraft free for a limited time like the free app of the week on iOS devices please
#1344 [14:17] <anto_redstoneur> theilfodrol?
#1345 [14:17] <thgilfodrol> anto_redstoneur: yes?
#1346 [14:18] <BySebasGamer> That error was the one that gave me in sfc / scannow
#1347 [14:18] <thgilfodrol> Goku_bad: we have no control over that here
#1348 [14:18] <Goku_bad> Oh ok
#1349 [14:18] <anto_redstoneur> how i fix the erroe?
#1350 [14:18] * Goku_bad [Goku_bad@notlogged] has quit. (Client Quit)
#1351 [14:18] <anto_redstoneur> error*
#1352 [14:19] <thgilfodrol> anto_redstoneur: you mentioned you recently bought a graphics card- it doesn't seem to be working and you mentioned its power cables are connected, so I'd recommend you return or rma it
#1353 [14:19] <BySebasGamer> thgilfodrol Protection of resources windows encounter damaged files and failed to repair some of them
#1354 [14:19] <thgilfodrol> anto_redstoneur: then after the new one is shipped to you, install it as usual and minecraft should work again if the graphics card meets the requirements
#1355 [14:19] <BySebasGamer> That error was the one that gave me in sfc / scannow
#1356 [14:19] <anto_redstoneur> but i dont have money!
#1357 [14:20] <thgilfodrol> anto_redstoneur: you don't need money to return or rma a DOA graphics card
#1358 [14:20] <anto_redstoneur> but she isnt work i want to buy a really good graphic card
#1359 [14:20] <thgilfodrol> anto_redstoneur: so have you, or have you not, bought a graphics card?
#1360 [14:21] <BySebasGamer> thgilfodrol?
#1361 [14:21] * george [george@notlogged] has joined #minecrafthelp
#1362 [14:21] <thgilfodrol> BySebasGamer: can you install that driver I linked you earlier?
#1363 [14:21] <anto_redstoneur> i dont understand
#1364 [14:21] <BySebasGamer> yes
#1365 [14:21] <BySebasGamer> I installed it but I must restart the pc
#1366 [14:22] <thgilfodrol> BySebasGamer: restart, and try minecraft again
#1367 [14:22] <BySebasGamer> But I already finished scanning in sfc / scannow and it gave me an eror
#1368 [14:22] * jeanfranco06 [jeanfranco06@notlogged] has joined #minecrafthelp
#1369 [14:23] <BySebasGamer> I tell you the mistake
#1370 [14:23] <anto_redstoneur> yes i buy a graphic card
#1371 [14:24] * williamnordgren [williamnordgren@notlogged] has joined #minecrafthelp
#1372 [14:24] <thgilfodrol> anto_redstoneur: have you bought a graphics card already?
#1373 [14:24] <thgilfodrol> BySebasGamer: yeah, I saw it
#1374 [14:24] <anto_redstoneur> no
#1375 [14:24] <thgilfodrol> anto_redstoneur: then you will be unable to play the game until you obtain a graphics card that meets the minimum requirements
#1376 [14:25] <anto_redstoneur> ok thanks!
#1377 [14:25] * mr_parsnips [mr_parsnips@notlogged] has joined #minecrafthelp
#1378 [14:25] * mr_parsnips [mr_parsnips@notlogged] has joined #minecrafthelp
#1379 [14:25] * george [george@notlogged] has left #minecrafthelp
#1380 [14:26] <mr_parsnips> hey? Everytime i load minecraft and press play it goes to launch then comes up with the error code 'LoadLibary error 87: the parameter is incorrect
#1381 [14:26] * xDeadSheepx [xDeadSheepx@notlogged] has joined #minecrafthelp
#1382 [14:26] <thgilfodrol> ??> mr_parsnips paste
#1383 [14:26] <Absol> mr_parsnips: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1384 [14:26] * BySebasGamer [BySebasGamer@notlogged] has quit. (Ping timeout: 180 seconds)
#1385 [14:26] <thgilfodrol> mr_parsnips: can you paste the full error?
#1386 [14:26] <mr_parsnips> yes hold on
#1387 [14:26] <mr_parsnips> [20:11:53 INFO]: Minecraft Launcher 1.6.70 (through bootstrap 100) started on windows... [20:11:53 INFO]: Current time is Jan 3, 2017 8:11:53 PM [20:11:53 INFO]: System.getProperty('os.name') == 'Windows 8.1' [20:11:53 INFO]: System.getProperty('os.version') == '6.3' [20:11:53 INFO]: System.getProperty('os.arch') == 'amd64' [20:11:53 INFO]: System.getProperty('java.version') == '1.8.0_25' [20:11:53 INFO]: System.getProperty('java.vendor') == 'Oracl
#1388 [14:27] <mr_parsnips> or the error that pops up?
#1389 [14:27] <thgilfodrol> mr_parsnips: paste both at the link provided
#1390 [14:27] <mr_parsnips> LoadLibrary failed with error 87: The parameter was incorrect
#1391 [14:28] <xDeadSheepx> I do not remember my current account email
#1392 [14:28] <xDeadSheepx> help
#1393 [14:28] <thgilfodrol> ??> xDeadSheepx account/forgot-email
#1394 [14:28] <Absol> xDeadSheepx: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1395 [14:28] <mr_parsnips> done
#1396 [14:28] * jeanfranco06 [jeanfranco06@notlogged] has quit. (Quit: Web client closed)
#1397 [14:29] <xDeadSheepx> How do I register for my nickname and my nickname password?
#1398 [14:29] <GreyVulpine> For.. minecraft?
#1399 [14:29] <xDeadSheepx> yep
#1400 [14:30] <GreyVulpine> That's something you do when you purchase minecraft
#1401 [14:30] <thgilfodrol> mr_parsnips: can you link the paste here?
#1402 [14:30] <mr_parsnips> http://paste.ubuntu.com/23735334/
#1403 [14:31] <xDeadSheepx> Let's say I forget my email I need the old page of minecraft.net but I can not now I need to log me by email and all that as log me as before?
#1404 [14:32] <GreyVulpine> xDeadSheepx - Before, you just needed to log in with your username?
#1405 [14:32] <GreyVulpine> xDeadSheepx - Or did you need to log in with your email address?
#1406 [14:32] <GreyVulpine> xDeadSheepx - Or did you need to log in with your email address?
#1407 [14:33] * williamnordgren [williamnordgren@notlogged] has left #minecrafthelp
#1408 [14:33] <thgilfodrol> ??> mr_parsnips win/dxdiag
#1409 [14:33] <Absol> mr_parsnips: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1410 [14:34] * rhi_bran [rhi_bran@notlogged] has joined #minecrafthelp
#1411 [14:34] <xDeadSheepx> I want to start my session with my minecraft account
#1412 [14:34] <GreyVulpine> xDeadSheepx - So, what's the problem?
#1413 [14:35] <rhi_bran> hey, whenever i try and enter into a realm on the windows 10 beta, it crashes and freezes the computer often. Not sure how to go about fixing it
#1414 [14:35] <xDeadSheepx> I don't know how
#1415 [14:36] <GreyVulpine> xDeadSheepx - So, how long have you had minecraft for?
#1416 [14:37] * DragonGamesRJ [DragonGamesRJ@notlogged] has joined #minecrafthelp
#1417 [14:37] <DragonGamesRJ> mattym im in my new PC.
#1418 [14:37] <xDeadSheepx> Since 2015 i had the minecraft
#1419 [14:38] <mr_parsnips> http://paste.ubuntu.com/23735371/
#1420 [14:38] <GreyVulpine> xDeadSheepx - Then you should simply need your email address to log into your minecraft account
#1421 [14:39] <xDeadSheepx> As I said I want to start my account for the nick not for my email because my account does not appear bone as to change the skin does not let me say that I buy it
#1422 [14:39] <GreyVulpine> xDeadSheepx - That doesn't work like that anymore
#1423 [14:39] <DragonGamesRJ> And mattym, my Minecraft is crashing into it. Can you help me solve the problem? I will thank you very much!
#1424 [14:39] <thgilfodrol> ??> DragonGamesRJ launcher/crash-log
#1425 [14:39] <Absol> DragonGamesRJ: We need to see your crash log, which appears after a crash.
#1426 [14:39] <Absol> DragonGamesRJ: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1427 [14:39] <GreyVulpine> xDeadSheepx - All new accounts since 2012 will use the email address as username, instead of your minecraft nickname.
#1428 [14:39] <DragonGamesRJ> Ok
#1429 [14:40] <thgilfodrol> mr_parsnips: unfortunately, your graphics processor appears to be unsupported by minecraft on windows 8.1
#1430 [14:40] <mr_parsnips> so how can i fix that?
#1431 [14:40] <thgilfodrol> mr_parsnips: you may have to downgrade to windows 8 to be able to play the game
#1432 [14:40] <xDeadSheepx> And can you re-use the minecraft nickname to re-login?
#1433 [14:40] <mr_parsnips> damn how do you downgrade do you know?
#1434 [14:41] <DragonGamesRJ> http://paste.ubuntu.com/23735387/
#1435 [14:41] <GreyVulpine> xDeadSheepx - No, you don't use the minecraft nickname at all to log in. You will always use the email address to log in
#1436 [14:42] <xDeadSheepx> oh dammit
#1437 [14:42] <thgilfodrol> mr_parsnips: back up your files and follow this guide: http://www.windowswally.com/how-to-downgrade-from-windows-8-1-to-windows-8/
#1438 [14:42] * rhi_bran [rhi_bran@notlogged] has quit. (Ping timeout: 180 seconds)
#1439 [14:42] <DragonGamesRJ> thgilfodro,the link os the text is here! ---> http://paste.ubuntu.com/23735387/
#1440 [14:42] <mr_parsnips> i dont even know how to back up lmao
#1441 [14:42] <xDeadSheepx> I hate the new minecraft page it's safer but man eh lost my fucking account
#1442 [14:42] <Absol> xDeadSheepx: Please keep it civil
#1443 [14:42] * Comet [Comet@notlogged] has joined #minecrafthelp
#1444 [14:43] <thgilfodrol> ??> DragonGamesRJ win/dxdiag
#1445 [14:43] <Absol> DragonGamesRJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1446 [14:43] <thgilfodrol> mr_parsnips: just copy over your important files to a usb drive or spare hard drive
#1447 [14:43] <Comet> I need help if anyone can help that would be great :D
#1448 [14:43] <thgilfodrol> Comet: what is your question?
#1449 [14:43] <Comet> So i recently upgraded to windows 10 and when ever i join a server, the game crashes
#1450 [14:44] <mr_parsnips> i dont have one....
#1451 [14:44] * dengoku777 [dengoku777@notlogged] has joined #minecrafthelp
#1452 [14:44] * dengoku777 [dengoku777@notlogged] has quit. (Client Quit)
#1453 [14:45] <mr_parsnips> is it possible to do it all online?
#1454 [14:45] <thgilfodrol> mr_parsnips: consider using an online cloud storage solution like google drive, onedrive, or dropbox
#1455 [14:45] <mr_parsnips> ok thanks
#1456 [14:45] <thgilfodrol> mr_parsnips: no, because it is an operating system support issue
#1457 [14:45] <thgilfodrol> ??> Comet win/dxdiag
#1458 [14:45] <Absol> Comet: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1459 [14:45] <DragonGamesRJ> Here ---------> http://paste.ubuntu.com/23735458/
#1460 [14:45] <Comet> Dxdiag?
#1461 [14:45] <thgilfodrol> ??> Comet bot
#1462 [14:45] <Absol> Comet: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1463 [14:46] * xDeadSheepx [xDeadSheepx@notlogged] has quit. (Ping timeout: 180 seconds)
#1464 [14:46] <Comet> What?
#1465 [14:46] <DragonGamesRJ> Absol, the link are here!! --->
#1466 [14:46] <DragonGamesRJ> http://paste.ubuntu.com/23735458/
#1467 [14:46] <GreyVulpine> Comet - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1468 [14:47] <Comet> Ok Thanks :))
#1469 [14:47] <thgilfodrol> DragonGamesRJ: your computer does not meet the minimum requirements for minecraft
#1470 [14:47] <thgilfodrol> DragonGamesRJ: your computer does not meet the minimum requirements for minecraft
#1471 [14:47] * DragonGamesRJ [DragonGamesRJ@notlogged] has left #minecrafthelp
#1472 [14:47] <thgilfodrol> DragonGamesRJ: to be able to play the game, you should install more than 1GB of ram, and also install a graphics card t- rip
#1473 [14:48] * DragonGamesRJ [DragonGamesRJ@notlogged] has joined #minecrafthelp
#1474 [14:48] <thgilfodrol> DragonGamesRJ: to be able to play the game, you should install more than 1GB of ram, and also install a graphics card that meets the minimum requirements
#1475 [14:48] <DragonGamesRJ> Absol the link are here! -------->
#1476 [14:48] <DragonGamesRJ> http://paste.ubuntu.com/23735458/
#1477 [14:48] <GreyVulpine> DragonGamesRJ - That computer doesn't meet the minimum requirements for minecraft.
#1478 [14:50] <DragonGamesRJ> But thglifodro1,my PC don't have graphics card but im gonna buy (in Brazil) one graphic card of nVIDIA
#1479 [14:50] <Comet> Ok Ive done what ive been told... Now what do i do?
#1480 [14:50] <GreyVulpine> Comet - Give us the link to it
#1481 [14:50] * DragonGamesRJ [DragonGamesRJ@notlogged] has quit. (Client Quit)
#1482 [14:50] <Comet> Link?
#1483 [14:50] <GreyVulpine> Yes.
#1484 [14:51] <Comet> To what?
#1485 [14:51] <GreyVulpine> Comet - To your dxdiag report
#1486 [14:51] <Comet> How o i give the link?
#1487 [14:51] <Comet> do*
#1488 [14:51] <GreyVulpine> Comet - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1489 [14:52] <Comet> http://paste.ubuntu.com/23735494/
#1490 [14:52] <GreyVulpine> Go to your minecraft's video options, toggle "Use VBOs"
#1491 [14:52] <Comet> on or off???
#1492 [14:53] <GreyVulpine> What is it set to right now?
#1493 [14:53] <Comet> lemme check
#1494 [14:53] * mr_parsnips [mr_parsnips@notlogged] has quit. (Quit: Web client closed)
#1495 [14:54] <Comet> its set to be off
#1496 [14:55] <GreyVulpine> You sure it's "Use VBOs" and not "View bobbing"
#1497 [14:55] <Comet> Im sure
#1498 [14:55] <GreyVulpine> Then turn it on and try minecraft
#1499 [14:55] <Comet> OK :D
#1500 [14:55] <Comet> It also lags alot if that helps?
#1501 [14:55] <Comet> (in the menu)
#1502 [14:56] <Comet> I cant thank you enough :DDDDDD
#1503 [14:57] <Comet> tysm
#1504 [14:57] <Comet> Catch later Byeee
#1505 [15:05] * Sharkie105 [Sharkie105@notlogged] has joined #minecrafthelp
#1506 [15:06] * e12xerty [e12xerty@notlogged] has joined #minecrafthelp
#1507 [15:07] <Sharkie105> I recently got my computer back from having it's motherboard replaced, ever since I got it back, Minecraft has been super laggy, nearly unplayable, I came here earlier this morning and was told to use the DxDiag tool and was then directed to this site to change my graphics driver http://support.hp.com/ca-en/drivers/selfservice/hp-15-r000-notebook-pc-series/6875200/model/7200448#Z7_3054ICK0K8UDA0AQC11TA930O2
#1508 [15:08] <Sharkie105> I downloaded the new driver and it said that my computer didn't meet it's minimum requirements
#1509 [15:08] <Sharkie105> Please help
#1510 [15:11] * nixs [nixs@notlogged] has joined #minecrafthelp
#1511 [15:13] <nixs> Hi, my Minecraft crash on start
#1512 [15:13] <nixs> crash report is:
#1513 [15:13] <nixs> ---- Minecraft Crash Report ---- // I blame Dinnerbone. Time: 03/01/17 20.54 Description: Initializing game bmg: Unable to fit: minecraft:blocks/lava_flow - size: 32x32 - Maybe try a lowerresolution resourcepack? at bmf.c(SourceFile:60) at bmh.b(SourceFile:197) at bmh.a(SourceFile:77) at bot.j(SourceFile:553) at bot.a(SourceFile:139) at bou.a(SourceFile:23) at bnn.a(SourceFile:99) at ave.am(SourceFile:448)
#1514 [15:14] * Luis [Luis@notlogged] has joined #minecrafthelp
#1515 [15:14] <Luis> hello
#1516 [15:14] <nixs> hello
#1517 [15:14] <Luis> i need help for fix this... please
#1518 [15:14] <Luis> Error! Unknown e-mail address or password.
#1519 [15:15] <Luis> i got correct password and request password e mail. but is same error
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#1525 [15:18] * dengoku777 [dengoku777@notlogged] has quit. (Client Quit)
#1526 [15:18] <thgilfodrol> nixs: can you try it again with the default texture pack?
#1527 [15:19] <thgilfodrol> Luis: have you tried resetting your password?
#1528 [15:19] <Luis> yes
#1529 [15:19] <Luis> hmmm i try in other pc and login
#1530 [15:20] <thgilfodrol> ??> Luis login/throttle
#1531 [15:20] <Absol> Luis: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1532 [15:20] <Absol> Luis: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1533 [15:20] * Bullshvik [Bullshvik@notlogged] has joined #minecrafthelp
#1534 [15:20] <Sharkie105> I recently got my computer back from having it's motherboard replaced, ever since I got it back, Minecraft has been super laggy, nearly unplayable, I came here earlier this morning and was told to use the DxDiag tool and was then directed to this site to change my graphics driver http://support.hp.com/ca-en/drivers/selfservice/hp-15-r000-notebook-pc-series/6875200/model/7200448#Z7_3054ICK0K8UDA0AQC11TA930O2 I downloaded the new driver and it said
#1535 [15:20] <Sharkie105> I was never told what to do next
#1536 [15:21] <Luis> yeah but is for my son, soo he say me, dont login but i send request password and works but in game dont login
#1537 [15:21] <Watidix> Hello, sorry i'm french so, if my english is bad is normal, so, I have a problem, when i connect my mc account on mojang (mail/password), no problem, but, when i connect my account on minecraft.net or on minecraft laucnher unable to login, so i have try on py phone and on other pc, no problem it's just on this pc and it's like that since 3week, please help me.
#1538 [15:21] <Luis> oh ok ok ok it's ok works finally
#1539 [15:21] <thgilfodrol> Sharkie105: I'm stumped about why your computer is rejecting drivers built for it- feel free to stick around in the channel in case someone else knows the solutions, though
#1540 [15:21] <Luis> thanks
#1541 [15:21] <thgilfodrol> ??> Watidix tools/hjt
#1542 [15:21] <Absol> Watidix: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1543 [15:21] <Absol> Watidix: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1544 [15:22] * Luis [Luis@notlogged] has quit. (Quit: Web client closed)
#1545 [15:22] <Sharkie105> thgilfodrol: do you have any idea where I could find the graphic driver already installed on my computer? That way I could uninstall it and install the new one? Or is that a bad idea...
#1546 [15:23] * Albatross [Albatross@notlogged] has joined #minecrafthelp
#1547 [15:23] <Albatross> Hello.
#1548 [15:23] <Watidix> i'm on mac your link is doesn't work !
#1549 [15:23] <thgilfodrol> Sharkie105: I'm worried that if you uninstall the driver you already have you won't be able to install anything else, even if it's official
#1550 [15:23] <thgilfodrol> Watidix: have you ever used mcleaks?
#1551 [15:24] <Watidix> yes
#1552 [15:24] <thgilfodrol> Albatross: hello
#1553 [15:24] <thgilfodrol> ??> Watidix info/mcleaks
#1554 [15:24] <Absol> Watidix: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1555 [15:24] <Absol> Watidix: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1556 [15:24] <thgilfodrol> ??> Watidix mac/hosts/edit
#1557 [15:24] <Absol> Watidix: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#1558 [15:24] <Absol> Watidix: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
#1559 [15:24] <Sharkie105> thgilfodrol: then I won't play with anything I don't understand, thanks for helping!
#1560 [15:24] <Albatross> Alright well I haev a very specific account question which isnt answered by any of the support links.
#1561 [15:24] <thgilfodrol> Sharkie105: sorry I couldn't help more, if you stay in the channel maybe someone else will know a solution
#1562 [15:25] <thgilfodrol> Albatross: what is the question? (don't post any sensitive information here)
#1563 [15:25] <Albatross> I bought two accounts, one perhaps 5 years ago and one around 4 years ago. Bought the first one around alpha and the second one around beta.
#1564 [15:25] <Albatross> I lost both, as well as the emails associated with the accounts, and have no way of recovering them.
#1565 [15:25] <Sharkie105> thgilfodrol: sounds good, I'll check in and out! Thanks!
#1566 [15:25] <Albatross> All I recall is the usernames of both accounts.
#1567 [15:26] * Bullshvik [Bullshvik@notlogged] has quit. ()
#1568 [15:26] <thgilfodrol> Albatross: are you unable to recover the email accounts of either?
#1569 [15:26] <Albatross> Nope, afraid not.
#1570 [15:26] <Albatross> If I could I'd have done it already.
#1571 [15:27] <thgilfodrol> Sharkie105: if someone types a line with your name at the front, it should give you an alert and highlight their name in red, and change the browser tab's name to "Activity!"
#1572 [15:27] <thgilfodrol> Albatross: how did you pay for the accounts?
#1573 [15:27] * LeCosmos [LeCosmos@notlogged] has joined #minecrafthelp
#1574 [15:27] <Albatross> Quite sure I was buying prepaid cards at the bank in those days.
#1575 [15:27] <Watidix> ok wait a minute
#1576 [15:28] <Albatross> Visas, if that helps.
#1577 [15:28] <thgilfodrol> Albatross: do you still have the card details?
#1578 [15:29] <Albatross> Long gone, I'm afraid. Prepaid cards are the kind of thing you buy and throw away when you're done using them.
#1579 [15:29] <Sharkie105> thgilfodrol: ok, thanks!
#1580 [15:29] <thgilfodrol> Albatross: I know what you mean, I used to use them
#1581 [15:30] <thgilfodrol> Albatross: without the transaction ID or emails, it'd be tough to recover the accounts, but you can still try if you want to
#1582 [15:30] <thgilfodrol> ??> Albatross mojang/email
#1583 [15:30] <Absol> Albatross: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1584 [15:30] <Absol> Albatross: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1585 [15:30] <thgilfodrol> Albatross: try to include as much information as possible- past emails, mention it was visa, country they were issued in, etc
#1586 [15:30] <Sharkie105> thgilfodrol: I ahve one more question, when I am in the install wizard for the graphics driver, I have to save the file, would it matter where I save the file for it to work?
#1587 [15:31] <Albatross> Alright, thank you for your help. I hope I can get them back.
#1588 [15:31] <thgilfodrol> Albatross: good luck~
#1589 [15:32] * Pear [Pear@notlogged] has joined #minecrafthelp
#1590 [15:33] <Watidix> But after i enter (sudo open -a TextEdit /private/etc/hosts) what is the password ?
#1591 [15:34] <Watidix> The terminal say me please enter password
#1592 [15:34] <Pear> Enter your Linux / Mac OS X account password
#1593 [15:34] <Watidix> ok and after that ?
#1594 [15:35] <Watidix> after that it's open a text edit
#1595 [15:35] <Watidix> what i must do
#1596 [15:36] * paine [paine@notlogged] has joined #minecrafthelp
#1597 [15:36] <Watidix> when i enter the password, it's open a page of text edit with a text. What i must do ?
#1598 [15:36] <Pear> Did someone else told you to open the hosts file?
#1599 [15:37] <Watidix> What
#1600 [15:37] <Pear> What problem are you trying to solve?
#1601 [15:37] <paine> in put in my email and pass word and it says something is rong w
#1602 [15:37] <paine> so i mad new pass word and still wont work
#1603 [15:37] <thgilfodrol> paine: have you tried resetting your password?
#1604 [15:37] <thgilfodrol> Watidix: remove every line containing mojang in it, and save the file
#1605 [15:37] <paine> yes cuple times
#1606 [15:37] <thgilfodrol> ??> paine login/throttle
#1607 [15:37] <Absol> paine: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1608 [15:37] <Absol> paine: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1609 [15:38] <Watidix> all tje line with a mojang word or just link
#1610 [15:38] <Watidix> i see 2 link with mojang word but it's all
#1611 [15:38] <paine> ok will do thank you
#1612 [15:38] <thgilfodrol> Watidix: remove everything on those two lines
#1613 [15:39] <Pear> Just remove every link that contain "mojang" or "minecraft"
#1614 [15:39] <Watidix> Look i copy the text ir ## # Host Database # # localhost is used to configure the loopback interface # when the system is booting. Do not change this entry. ## 127.0.0.1 localhost 255.255.255.255 broadcasthost ::1 localhost 35.156.90.191 authserver.mojang.com 35.156.90.191 sessionserver.mojang.com
#1615 [15:39] <Watidix> it's say mi that what i remove
#1616 [15:39] <thgilfodrol> Watidix: remove the last two lines
#1617 [15:39] <Watidix> numbers to ?
#1618 [15:40] <thgilfodrol> yeah
#1619 [15:40] <Watidix> ok and afer that ?
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#1621 [15:40] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#1622 [15:41] <Watidix> oh it's say my i must dupicate the page because i don't have permission to edit this
#1623 [15:41] <Watidix> i duplicate or ?
#1624 [15:42] <thgilfodrol> no, don't duplicate
#1625 [15:42] * noah [noah@notlogged] has joined #minecrafthelp
#1626 [15:42] <thgilfodrol> did you open the editor with sudo?
#1627 [15:42] <noah> I NEED HBELP
#1628 [15:42] <noah> oh wait do not just say
#1629 [15:42] <Watidix> how can i do
#1630 [15:42] <noah> haha
#1631 [15:42] <Watidix> yes
#1632 [15:42] <noah> sorry
#1633 [15:42] <noah> ok how long does it take
#1634 [15:42] <noah> till ur ip is unblocked
#1635 [15:42] <thgilfodrol> noah: 1 hour
#1636 [15:42] <noah> aaah 1 hour i thought 3 so the policies did change right
#1637 [15:42] <Watidix> do you have join.me please for help me
#1638 [15:43] <noah> no i have an answer
#1639 [15:43] <noah> watidix ur not even red name are u sir trying to sell my soul to the uh idk microsoft scammers people
#1640 [15:44] <Watidix> What i'm french so i'm very bad in english sorry
#1641 [15:44] <noah> hey ta guelle alright
#1642 [15:44] <thgilfodrol> noah: yeah, it used to be 3
#1643 [15:44] <Watidix> thgilfodrol do you have join.me please
#1644 [15:44] <noah> aight thanks mister mojang aka thgilfodrol ur sexy hmu on skype noahqur
#1645 [15:45] <thgilfodrol> Watidix: did you enable the root user?
#1646 [15:45] <Watidix> yes
#1647 [15:45] <thgilfodrol> ??> noah info/volunteer
#1648 [15:45] <Absol> noah: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1649 [15:46] <noah> ur still sexy bby hmu
#1650 [15:47] <thgilfodrol> Watidix: I'm not sure why it doesn't let you save then- could you try the steps again?
#1651 [15:48] <Watidix> thgilfodrol have you skype or other for screenshar please
#1652 [15:49] <thgilfodrol> Watidix: just use this chat
#1653 [15:49] <Watidix> thgilfodrol i'm desepair
#1654 [15:50] <Watidix> send a message with just the command for open textedit with all space and all
#1655 [15:50] <Watidix> just the command in the message with space and all
#1656 [15:50] <thgilfodrol> yeah
#1657 [15:50] * needy [needy@notlogged] has joined #minecrafthelp
#1658 [15:51] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#1659 [15:52] <Watidix> thgilfodrol say the command again please
#1660 [15:52] <needy> For some reason I can't log onto the minecraft webpage on one pc, while I can on other devices. How would I fix this?
#1661 [15:52] <thgilfodrol> ??> Watidix mac/hosts/edit
#1662 [15:52] <Absol> Watidix: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#1663 [15:52] <Absol> Watidix: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
#1664 [15:52] <thgilfodrol> ??> needy tools/hjt
#1665 [15:52] <Absol> needy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1666 [15:52] <Absol> needy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1667 [15:52] <Watidix> sudo open -a TextEdit /private/etc/hosts this is the command ?
#1668 [15:53] <Watidix> it's doesn't work
#1669 [15:55] <thgilfodrol> I'm not familiar enough with mac to know why sudo doesn't let you edit the hosts file, but if you enabled the root user then it should work
#1670 [15:55] <Watidix> you don't have other solution
#1671 [15:55] * needy [needy@notlogged] has quit. (Ping timeout: 180 seconds)
#1672 [15:55] <thgilfodrol> Watidix: not that I know of
#1673 [15:55] <thgilfodrol> s/not/nothing
#1674 [15:56] <Watidix> OK you don't know french people who cant help me
#1675 [15:56] * Dagger7903 [Dagger7903@notlogged] has joined #minecrafthelp
#1676 [15:57] <thgilfodrol> I'm afraid not, sorry
#1677 [15:57] <iBurke> ??< mac/hosts/edit
#1678 [15:59] * Sharkie105 [Sharkie105@notlogged] has quit. (Quit: Web client closed)
#1679 [16:00] <Watidix> ok thanks you for ear me and bye : )
#1680 [16:01] * Watidix [Watidix@notlogged] has quit. (Quit: Web client closed)
#1681 [16:01] <Dagger7903> I can't sign into my account on minecraft.net no matter what on my tower. It keeps saying "Oops! An error prevented your request from being processed. Please try again." Later I succesfully signed in on my sister's laptop also on minecraft.net. I reset my password several times and the same result occured. For some reason I can log in on the Mojang webpage. How can I fix this?
#1682 [16:02] <thgilfodrol> ??> Dagger7903 tools/hjt
#1683 [16:02] <Absol> Dagger7903: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1684 [16:02] <Absol> Dagger7903: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1685 [16:02] <Dagger7903> does this work on the website?
#1686 [16:02] <iBurke> Dagger7903: can you clarify what you mean?
#1687 [16:02] <thgilfodrol> Dagger7903: this is a tool that tells us running processes on your computer
#1688 [16:03] <Dagger7903> oh
#1689 [16:03] <Dagger7903> be back soon
#1690 [16:06] * Fahs [Fahs@notlogged] has joined #minecrafthelp
#1691 [16:08] <Fahs> hello
#1692 [16:09] <iBurke> ?? ask
#1693 [16:09] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1694 [16:09] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1695 [16:09] <Fahs> I have no idea if it's able to be answered or not but when i pick up a sea lantern in 1.7 it crashes me
#1696 [16:10] <Fahs> this is on a server, so idk if its to do with the server or not
#1697 [16:10] <iBurke> As per the topic, unfortunately, we only support current releases.
#1698 [16:10] <Fahs> dang, alright well thanks anyways, i have to play in 1.8.9 to take the sea lantern out which sucks
#1699 [16:10] <Fahs> thanks anyways, cya.
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#1701 [16:23] * symetrical [symetrical@notlogged] has joined #minecrafthelp
#1702 [16:23] <symetrical> hi
#1703 [16:23] <symetrical> i forgot my password / user on minecraft
#1704 [16:23] <symetrical> i know my user i think
#1705 [16:23] <symetrical> but i dont know my email
#1706 [16:23] <symetrical> and ive tried
#1707 [16:23] <symetrical> and i really need help
#1708 [16:23] <symetrical> i love minecraft thanks
#1709 [16:23] <iBurke> ??> symetrical account/forgot-email
#1710 [16:23] <Absol> symetrical: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1711 [16:28] <symetrical> i have a big dick
#1712 [16:28] <Absol> symetrical: Please keep it civil
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#1714 [16:33] * bradybro7 [bradybro7@notlogged] has joined #minecrafthelp
#1715 [16:35] <bradybro7> so my minecraft keeps crashing because of my pixel driver!I have done every update of windows!idk whats wrong and i have played minecraft on the laptop before.Help please?
#1716 [16:35] <bradybro7> and there were no updates for the driver
#1717 [16:36] * zeldacat49 [zeldacat49@notlogged] has joined #minecrafthelp
#1718 [16:37] <zeldacat49> if i download minecraft from minecraft.net will th mods folder be avaiable
#1719 [16:38] <GreyVulpine> No,
#1720 [16:39] <zeldacat49> because i do not want to spend 30 dollors on it if it is not what i want
#1721 [16:39] <bradybro7> hi can you help me.So my pixel driver is not formated so the game just crashes.I have done every update for my laptop windows and the driver.And yes i i have played minecraft before on the laptop it has been doing this since the new launcher
#1722 [16:39] <GreyVulpine> bradybro7 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1723 [16:39] <bradybro7> i already have dude
#1724 [16:39] <GreyVulpine> Give us the link
#1725 [16:40] <bradybro7> the link to intel?
#1726 [16:40] * zeldacat49 [zeldacat49@notlogged] has quit. (Client Quit)
#1727 [16:40] <GreyVulpine> The link to your dxdiag
#1728 [16:40] <bradybro7> oh
#1729 [16:40] <bradybro7> ok
#1730 [16:40] <bradybro7> brb
#1731 [16:42] <bradybro7> i dont see any link
#1732 [16:45] <GreyVulpine> Did you post the contents of your dxdiag to paste.ubuntu.com?
#1733 [16:45] <bradybro7> one sec
#1734 [16:46] * MattOfflineMc [MattOfflineMc@notlogged] has quit. (Quit: EliteBNC - http://elitebnc.org (Auto-Removal: idle account/not being used))
#1735 [16:46] <bradybro7> done
#1736 [16:47] <GreyVulpine> Did you submit it?
#1737 [16:47] <bradybro7> yaaaaaa
#1738 [16:47] <GreyVulpine> Copy the address from your browser's address bar, come back, paste it here
#1739 [16:47] <bradybro7> http://paste.ubuntu.com/23736032/
#1740 [16:49] <bradybro7> brb
#1741 [16:50] <bradybro7> back
#1742 [16:51] * boaty1990 [boaty1990@notlogged] has joined #minecrafthelp
#1743 [16:52] <boaty1990> i am need help i have change my password and then when i go to log in it says it is invaled
#1744 [16:52] <GreyVulpine> boaty1990 - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1745 [16:53] <GreyVulpine> bradybro7 - Updated your computer through windows update?
#1746 [16:53] <bradybro7> i did both
#1747 [16:53] <bradybro7> but the driver didnt have one
#1748 [16:53] <GreyVulpine> Then there's not much else you can do, bradybro7. Try minecraft on a different computer
#1749 [16:54] <bradybro7> thx for trying:(
#1750 [16:54] <boaty1990> ok thanks i will try
#1751 [16:56] <boaty1990> so that means i cant play till then
#1752 [16:56] <GreyVulpine> Right
#1753 [16:56] <boaty1990> that sucks
#1754 [16:57] * Dagger7903 [Dagger7903@notlogged] has joined #minecrafthelp
#1755 [16:59] * Nathan [Nathan@notlogged] has joined #minecrafthelp
#1756 [17:00] * Nathan is now known as Guest97823
#1757 [17:00] <Guest97823> How would I reset my password if I don't have access to the email I bought my account on
#1758 [17:01] <mattym> ??> Guest97823 account/send-email
#1759 [17:01] <Absol> Guest97823: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1760 [17:01] <Absol> Guest97823: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1761 [17:01] <mattym> Guest97823, You will need to follow the instructions Absol wrote.
#1762 [17:02] <Guest97823> I also don't know my transaction ID
#1763 [17:02] <mattym> Guest97823, Do you remember what type of payment method you used and when it was purchased?
#1764 [17:04] <Guest97823> It would be a credit card and I bought it about 2 yrs ago
#1765 [17:05] <mattym> ??> Guest97823 account/trans-id/braintree
#1766 [17:05] <Absol> Guest97823: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#1767 [17:05] <Absol> Guest97823: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#1768 [17:29] * inc5150 [inc5150@notlogged] has joined #minecrafthelp
#1769 [17:29] * Cisien [Cisien@notlogged] has quit. (Ping timeout: 198 seconds)
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#1771 [17:30] <inc5150> im sure this is common... chumk loading issues.. even chunks directly in frount of me.on boats i cant see anything farther then a cpl chunks.. only some things load
#1772 [17:31] * Dogs4Life [Dogs4Life@notlogged] has joined #minecrafthelp
#1773 [17:31] * Fz_ [Fz_@notlogged] has joined #minecrafthelp
#1774 [17:31] <inc5150> seems to be in the overworld only
#1775 [17:31] <Fz_> Hello
#1776 [17:31] <Dogs4Life> Hello
#1777 [17:31] <Fz_> I need help getting access to my account.
#1778 [17:32] <Fz_> Whoops wrong place. My bad.
#1779 [17:32] <Dogs4Life> I am trying to use commands on the Mac version. It worked fine last night, but everytime I try now, The text randomly selects and deletes and I can't complete any command.
#1780 [17:33] * Fz_ [Fz_@notlogged] has quit. (Client Quit)
#1781 [17:33] <mattym> Dogs4Life, Do you mean it will highlight the text you have written, then as you type more it will replace it?
#1782 [17:33] <Dogs4Life> Correct
#1783 [17:33] <mattym> Dogs4Life, Mac Laptop?
#1784 [17:34] <Dogs4Life> Imac
#1785 [17:34] <mattym> Dogs4Life, Do you have a regular mouse, or something with touch functionality
#1786 [17:34] <inc5150> chunk loading very slow.. not playable slow
#1787 [17:34] <Dogs4Life> Touch... unfortunatly
#1788 [17:35] <mattym> Dogs4Life, Sounds like you are either touching against the touch/trackpad or that maybe its dirty and thinking its being touched
#1789 [17:35] * xXLuxkasXx [xXLuxkasXx@notlogged] has joined #minecrafthelp
#1790 [17:35] * xXLuxkasXx [xXLuxkasXx@notlogged] has quit. (Client Quit)
#1791 [17:35] <mattym> Dogs4Life, Really all i can think of the explain what seems to be happening for you.
#1792 [17:36] * boaty1990 [boaty1990@notlogged] has quit. (Ping timeout: 180 seconds)
#1793 [17:36] <Dogs4Life> Good points. Thank you for your help. Ill maybe try switching mice.
#1794 [17:36] <mattym> inc5150, Are you using any mods/addons/other 3rd party additions to the game?
#1795 [17:36] <mattym> Dogs4Life, Also
#1796 [17:36] <mattym> ??> Dogs4Life mac/reinst
#1797 [17:36] <Absol> Dogs4Life: You may need to reinstall the locally installed files that Minecraft puts into place.
#1798 [17:36] <Absol> Dogs4Life: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#1799 [17:36] <mattym> Dogs4Life, The instructions from Absol will force the game to clean install itself.
#1800 [17:36] <mattym> Dogs4Life, If it happens after that, its most likely something besides the game itself causing the issue.
#1801 [17:37] <Dogs4Life> Thanks. Do i start the game to do that?
#1802 [17:37] <mattym> Dogs4Life, No
#1803 [17:37] <Dogs4Life> Where do i put that in then?
#1804 [17:37] <mattym> Dogs4Life, Do it in the terminal app on your Mac, found in Applications -> Utilities
#1805 [17:38] <Dogs4Life> oh! okay
#1806 [17:38] * Dogs4Life [Dogs4Life@notlogged] has quit. (Quit: Web client closed)
#1807 [17:39] <inc5150> mattym... problem occures weather modded , compleaatly vanilla, server, big name server.. same problem everyware
#1808 [17:39] <mattym> inc5150, Online only?
#1809 [17:40] * paine [paine@notlogged] has quit. (Ping timeout: 180 seconds)
#1810 [17:41] <inc5150> im online.. tho my wife host a game between us.. her laptop is host .. i cant seem to host.. her system runs fine..
#1811 [17:41] <inc5150> same home, same conection
#1812 [17:41] <mattym> inc5150, I mean, is it only an issue in multiplayer games? Do you see it happen in a single player world?
#1813 [17:42] * oya [oya@notlogged] has joined #minecrafthelp
#1814 [17:43] <inc5150> you know.. ive never tried..lol want me to open a new world and see.. if its there it starts having the trouble firstthing
#1815 [17:44] <oya> I have an account with Mojang and I have been trying to purchase minecraft. I have attempted to purchase the game with 3 different cards and on 3 separate devices, but I keep getting an error message saying "error processing your payment." Is this a bug?
#1816 [17:45] <mattym> inc5150, Yeah, it will help determine what may be causing the issue.
#1817 [17:46] <inc5150> mattym... ive been playing since it left alpha stage.. so i know my pc can handel it.. ive upgradded.. but still a quid core// 8gb ram. 2 gig video..
#1818 [17:46] <mattym> oya, What type of payment methods? Are the cards credit/debit or some type of pre-paid/gift
#1819 [17:46] <inc5150> ok.. take a min..brb
#1820 [17:47] <oya> I tried using 2 debit cards and one credit card
#1821 [17:47] <mattym> oya, You may need to call the provider and confirm that they are not automatically blocking international transactions.
#1822 [17:48] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
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#1824 [17:50] <oya> The credit card I used was Swedish and the debit cards were both from the US. I also tried to purchase the game with the Swedish card from Sweden.
#1825 [17:51] <mattym> oya, Where are you currently?
#1826 [17:51] * BerryBlueGames [BerryBlueGames@notlogged] has joined #minecrafthelp
#1827 [17:51] <oya> I'm in the US but a was in Sweden when I used the Swedish card
#1828 [17:51] <inc5150> mattym. same result.., it gets to the point i can see each chunk pop up... fyi, skyrim works fine.. so it shouldnt be system.. worked great then on day it started this
#1829 [17:51] <mattym> oya, If you are currently in the US, only the cards issues in the US will be acceptable
#1830 [17:52] <mattym> ??> inc5150 win/reinst
#1831 [17:52] <Absol> inc5150: You may need to reinstall the locally installed files that Minecraft puts into place.
#1832 [17:52] <Absol> inc5150: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1833 [17:52] <oya> The two other debit cards were issued in the US and were used in the US, so I don't think that's the problem
#1834 [17:52] * killer [killer@notlogged] has joined #minecrafthelp
#1835 [17:52] <mattym> inc5150, Try the instructions Absol wrote, see if the problem continues after.
#1836 [17:52] * BerryBlueGames [BerryBlueGames@notlogged] has quit. (Client Quit)
#1837 [17:53] <inc5150> mattym.. reset? total reinstall?
#1838 [17:53] * killer [killer@notlogged] has quit. (Client Quit)
#1839 [17:53] <mattym> oya, Call the provider for those and make sure the transactions aren't being blocked. Assuming you aren't getting the info wrong, thats usually the reason you would get that error.
#1840 [17:53] <mattym> inc5150, Reinstall in the way Absol has described.
#1841 [17:53] <inc5150> where di i find the instructions
#1842 [17:54] <mattym> inc5150, They were written in chat to you by Absol
#1843 [17:55] <inc5150> ok. i see it.. thanks.. ill give it a try..
#1844 [17:56] * Sharkie105 [Sharkie105@notlogged] has joined #minecrafthelp
#1845 [17:56] <oya> Ok thanks!
#1846 [17:57] <Sharkie105> Whenever I play the newer versions of Minecraft, it becomes super laggy, but when I play older versions (1.8 and later) it is lag free...
#1847 [17:58] <mattym> ??> Sharkie105 win/dxdiag
#1848 [17:58] <Absol> Sharkie105: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1849 [18:00] * oya [oya@notlogged] has quit. (Ping timeout: 180 seconds)
#1850 [18:00] <Sharkie105> Absol: http://paste.ubuntu.com/23736415/
#1851 [18:01] <Sharkie105> Absol: I was here earlier this morning and was directed to install new graphic drivers, but they didn't properly install
#1852 [18:01] <mattym> Sharkie105, One moment.
#1853 [18:01] <mattym> Sharkie105, What happened, was there an error?
#1854 [18:01] <Sharkie105> mattym: yes, it said that my computer did not meet the minimum requirements
#1855 [18:02] * Guest97823 [Guest97823@notlogged] has quit. (Ping timeout: 180 seconds)
#1856 [18:02] <mattym> Sharkie105, Try with the .exe file listed on this page https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
#1857 [18:02] <mattym> Sharkie105, Let me know if you get the same or a different error, or if it continues the installation.
#1858 [18:03] <Sharkie105> mattym: I was also directed to this same .exe, it was unsuccesful
#1859 [18:05] <Sharkie105> Mattym: It says that my computer is not validated to install this driver
#1860 [18:05] * Stoup [Stoup@notlogged] has joined #minecrafthelp
#1861 [18:06] * tonygcccp [tonygcccp@notlogged] has joined #minecrafthelp
#1862 [18:06] <Stoup> Bought minecraft a very long time ago when it first came out, only remember my email address for account nothing else, what do :S
#1863 [18:08] <tonygcccp> Hello!!! when I try to open minecraft up it says Sorry,but we couldn`t connect to our servers. Please make sure you are online and that Minecraft is not blocked. I am connected to wifi and its not a problem wit hmy wifi because ive tried it on multiple Wifi connections. Minecraft is also not blocked because ive tried it with my antiviruses disabled. I do not know why minecraft is not openin
#1864 [18:09] <tonygcccp> stoup do u still own the email adress?
#1865 [18:09] <Stoup> yes
#1866 [18:10] <tonygcccp> do u know the account name?
#1867 [18:10] <Stoup> nope, just the email address,
#1868 [18:11] * inc5150 [inc5150@notlogged] has quit. (Quit: Web client closed)
#1869 [18:11] <Stoup> Pretty sure I bought it when it was stilll in beta :P
#1870 [18:12] <Stoup> although beta lasted a long time
#1871 [18:12] <tonygcccp> do u have a mojang account?
#1872 [18:13] <tonygcccp> do u have a mojang account
#1873 [18:14] <tonygcccp> hello???
#1874 [18:15] <Stoup> just made one
#1875 [18:15] <tonygcccp> ok
#1876 [18:15] * killer [killer@notlogged] has joined #minecrafthelp
#1877 [18:15] <Sharkie105> mattym: any ideas what it could be?
#1878 [18:15] <tonygcccp> was it created with the same adress as the minecraft account?
#1879 [18:15] <Stoup> yup
#1880 [18:16] <tonygcccp> ok
#1881 [18:17] <tonygcccp> give me a second
#1882 [18:17] <mattym> ??> Sharkie105 oem/hp/product-number
#1883 [18:17] <Absol> Sharkie105: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1884 [18:17] <Absol> Sharkie105: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1885 [18:18] <tonygcccp> stoup try checking your email for any emails from minecraft or mojang that contains your username
#1886 [18:18] <mattym> tonygcccp, What antivirus is installed on the computer?
#1887 [18:18] <tonygcccp> i have avast and avira
#1888 [18:19] <tonygcccp> but i tried to login with them both disabled
#1889 [18:19] <Sharkie105> mattym: G9D73UA#ABL
#1890 [18:19] <mattym> tonygcccp, Ah, yeah avast likes to break if installed with another.
#1891 [18:19] <mattym> tonygcccp, Uninstall avast, restart the computer, then see if the game works.
#1892 [18:19] <tonygcccp> ok thanks
#1893 [18:20] <tonygcccp> but minecraft has worked with both installed
#1894 [18:20] <tonygcccp> ill try anyways
#1895 [18:21] <mattym> Sharkie105, Try with this driver instead http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72370.exe
#1896 [18:21] <Sharkie105> ok
#1897 [18:24] * RYO13 [RYO13@notlogged] has joined #minecrafthelp
#1898 [18:24] * tonygcccp_ [tonygcccp_@notlogged] has joined #minecrafthelp
#1899 [18:24] <tonygcccp_> hi
#1900 [18:24] * RYO13 [RYO13@notlogged] has quit. (Client Quit)
#1901 [18:25] * Stoup [Stoup@notlogged] has quit. (Ping timeout: 180 seconds)
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#1904 [18:28] <tonygcccp> HELLO!!!????!!?!?!
#1905 [18:28] * killer [killer@notlogged] has quit. (Ping timeout: 180 seconds)
#1906 [18:28] * Fano [Fano@notlogged] has joined #minecrafthelp
#1907 [18:29] <Fano> Hi
#1908 [18:29] <Sharkie105> mattym: I got an error saying: "the driver being installed is not validates for this computer. Please obtain the appropriate driver from the computer manufacturer."
#1909 [18:29] <tonygcccp> mattym:
#1910 [18:29] <tonygcccp> mattym: mattym
#1911 [18:30] <Fano> I can not log into my account
#1912 [18:30] <tonygcccp> mattym RESPOND
#1913 [18:30] <tonygcccp> fano
#1914 [18:30] <Fano> hi
#1915 [18:30] <tonygcccp> can u describe more?
#1916 [18:30] <mattym> Sharkie105, Hmm, that is the driver direct from HP for your model.
#1917 [18:30] <mattym> Sharkie105, You may need to contact HP support if its not letting you use that one.
#1918 [18:30] <tonygcccp> mattym were u the one helping me??
#1919 [18:30] <mattym> tonygcccp, Yes
#1920 [18:30] <tonygcccp> k
#1921 [18:31] <Sharkie105> mattym: ok, thanks for the help!
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#1923 [18:32] <mattym> tonygcccp, Did you try removing Avast?
#1924 [18:32] <Fano> me dice: un error impidio procesar tu solicitud por favor intentelo mas tarde
#1925 [18:32] <Fano> XD
#1926 [18:32] <Fano> Tell me: an error prevented processing your request please try later
#1927 [18:32] <mattym> Fano, On the website?
#1928 [18:33] <Fano> Yes, in the minecraft.net
#1929 [18:33] <mattym> ??> Fano tools/hjt
#1930 [18:33] <Absol> Fano: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1931 [18:33] <Absol> Fano: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1932 [18:34] * tonygcccp [tonygcccp@notlogged] has quit. (Ping timeout: 180 seconds)
#1933 [18:37] * tonygcccp [tonygcccp@notlogged] has joined #minecrafthelp
#1934 [18:37] <tonygcccp> i restarted my computer
#1935 [18:37] <mattym> tonygcccp, Try the game again
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#1937 [18:38] <tonygcccp> sadly i have doubt ):
#1938 [18:38] <tonygcccp> i hope this works
#1939 [18:39] * Pear [Pear@notlogged] has quit. (Remote host closed the connection)
#1940 [18:39] <tonygcccp> RIP MY MINECRAFT it didnt work ):
#1941 [18:39] <mattym> tonygcccp, What was the other AV program?
#1942 [18:40] <tonygcccp> Avira
#1943 [18:40] <tonygcccp> but thats already disabled
#1944 [18:41] <mattym> ??> tonygcccp av/avira
#1945 [18:41] <Absol> tonygcccp: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#1946 [18:41] <Absol> tonygcccp: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#1947 [18:41] <mattym> tonygcccp, Try what Absol wrote
#1948 [18:41] <tonygcccp> ok
#1949 [18:41] <mattym> even if Avira is already off
#1950 [18:41] <tonygcccp> so its aviras fault ;/
#1951 [18:41] <mattym> Both really
#1952 [18:42] <tonygcccp> mattym: this doesnt relate to minecraft but when u say my name why is your name red?
#1953 [18:42] <mattym> Could even be something else, its just avira has a known issue that is fixable, and Avast will often break if installed with another AV
#1954 [18:43] <mattym> tonygcccp, Its to get peoples attention when there are more than just a few people talking at once
#1955 [18:43] <tonygcccp> ok
#1956 [18:43] <tonygcccp> where can u set the switch to expert
#1957 [18:43] <tonygcccp> ?
#1958 [18:44] <mattym> tonygcccp, If you dont that look for the other stuff the instructions mention
#1959 [18:44] <mattym> If you dont see that *
#1960 [18:45] <tonygcccp> there is no web protection tab either
#1961 [18:46] <mattym> tonygcccp, Ok one moment.
#1962 [18:46] <mattym> ??> tonygcccp tools/hjt
#1963 [18:46] <Absol> tonygcccp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1964 [18:46] <Absol> tonygcccp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1965 [18:47] * AmusFera [AmusFera@notlogged] has joined #minecrafthelp
#1966 [18:47] * ADAM_ [ADAM_@notlogged] has joined #minecrafthelp
#1967 [18:48] <tonygcccp> well ;/
#1968 [18:48] <tonygcccp> well ;/
#1969 [18:48] * ADAM_ [ADAM_@notlogged] has left #minecrafthelp
#1970 [18:49] <mattym> tonygcccp, If you finished the instructions you should have a link for me.
#1971 [18:49] <tonygcccp> it says my system denies acess it
#1972 [18:50] <mattym> tonygcccp, Oh thats normal, you can hit Ok and it will continue
#1973 [18:52] <tonygcccp> ok so it finished scanning what do i click?
#1974 [18:52] <mattym> tonygcccp, Read the rest of what Absol wrote
#1975 [18:53] <tonygcccp> here it comes
#1976 [18:53] <tonygcccp> its long
#1977 [18:53] <tonygcccp> Boot mode: Normal Running processes: C:\Program Files (x86)\ASUS\Splendid\ACMON.exe C:\Users\Christopher\AppData\Local\Microsoft\OneDrive\OneDrive.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C:\Program Files (x86)\Avira\Antivirus\avgnt.exe C:\Program Files (x86)\Avira\Launcher\Avira.Systray.exe C:\Program Files (x86)\Avira\System Speedup\Avira.SystemSpeedup.UI.Systray.exe C:\Program Files (x86)\Google\Chrome\Application\c
#1978 [18:53] <mattym> tonygcccp, No
#1979 [18:54] <tonygcccp> wait
#1980 [18:54] <tonygcccp> crap
#1981 [18:54] <mattym> tonygcccp, Read the rest of the instructions
#1982 [18:54] <tonygcccp> oh
#1983 [18:55] <tonygcccp> here
#1984 [18:55] <tonygcccp> http://paste.ubuntu.com/23736622/
#1985 [18:55] <mattym> ??> tonygcccp info/mcleaks
#1986 [18:55] <Absol> tonygcccp: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1987 [18:55] <Absol> tonygcccp: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1988 [18:55] <mattym> ??> tonygcccp win/hosts/edit
#1989 [18:55] <Absol> tonygcccp: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1990 [18:55] <Absol> tonygcccp: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1991 [18:56] <tonygcccp> mcleaks is for mc alts
#1992 [18:56] <mattym> tonygcccp, Which are not a thing. And illegal
#1993 [18:56] * AmusFera [AmusFera@notlogged] has quit. (Ping timeout: 180 seconds)
#1994 [18:56] <tonygcccp> its not fullacess
#1995 [18:56] <tonygcccp> its because i use a hacked client on minecraft
#1996 [18:57] <mattym> tonygcccp, You have the solution to your problem, choose to believe it or not.
#1997 [18:57] <tonygcccp> so what do i do
#1998 [18:57] * ro [ro@notlogged] has joined #minecrafthelp
#1999 [18:57] <tonygcccp> do i uninstall mcleaks??
#2000 [18:57] <mattym> tonygcccp, Your going to read back into the log and to all the things Absol had told you in the last few minutes. And then the game will work if you in fact own it.
#2001 [18:57] * ro is now known as Guest83828
#2002 [18:58] <tonygcccp> okkk
#2003 [18:59] <tonygcccp> fudge avira
#2004 [18:59] <tonygcccp> it blocked it
#2005 [19:00] <tonygcccp> avira blocked it
#2006 [19:01] <tonygcccp> what do i do
#2007 [19:01] <tonygcccp> avira blocked it
#2008 [19:01] <Andrio> Avira does that..
#2009 [19:02] * Adam [Adam@notlogged] has joined #minecrafthelp
#2010 [19:02] <Adam> Hello
#2011 [19:02] <Adam> I dont know my email
#2012 [19:02] * Adam is now known as Guest34730
#2013 [19:02] * jonasamorim [jonasamorim@notlogged] has joined #minecrafthelp
#2014 [19:03] <Guest34730> I do not know my email for my minecraft account
#2015 [19:03] <jonasamorim> oi
#2016 [19:03] <Guest34730> Can somebody help
#2017 [19:03] <Andrio> ??> Adam account/forgot-email
#2018 [19:03] <Absol> Adam: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#2019 [19:03] <tonygcccp> mattym: Absol it only says 164.132.122.135 authserver.mojang.com 164.132.122.135 sessionserver.mojang.com
#2020 [19:04] <tonygcccp> so what do i remove
#2021 [19:04] <Guest34730> I have tried that I know my username and password but not email
#2022 [19:04] <mattym> tonygcccp, All of that, then save and close the file
#2023 [19:04] <tonygcccp> so it has to be blank?
#2024 [19:04] * Michael [Michael@notlogged] has joined #minecrafthelp
#2025 [19:04] <mattym> tonygcccp, If thats all that was there, then yes
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#2027 [19:04] <tonygcccp> ok
#2028 [19:05] <tonygcccp> so now do i open minecraft?
#2029 [19:05] <mattym> tonygcccp, Yes
#2030 [19:05] <tonygcccp> that took like an hour it better work
#2031 [19:05] <tonygcccp> !
#2032 [19:05] * jonasamorim_ [jonasamorim_@notlogged] has joined #minecrafthelp
#2033 [19:06] <tonygcccp> OMG OMG OMG OMG OMG OMG OMG OMG
#2034 [19:06] <tonygcccp> IT WORKED!!!!!!!!
#2035 [19:06] <tonygcccp> IT WORKED!!!!!!!!
#2036 [19:06] * jonasamorim_ [jonasamorim_@notlogged] has left #minecrafthelp
#2037 [19:06] <Andrio> ??> Guest34730 account/send-email
#2038 [19:06] <Absol> Guest34730: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2039 [19:06] <Absol> Guest34730: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2040 [19:06] <tonygcccp> Absol and mattym you guys are the best!!
#2041 [19:06] <tonygcccp> it works!!!!
#2042 [19:06] <tonygcccp> holy fudge
#2043 [19:07] <tonygcccp> so can i turn avira on and reinstall avast???
#2044 [19:07] * jonasamorim [jonasamorim@notlogged] has quit. (Client Quit)
#2045 [19:07] <tonygcccp> so can i turn avira on and reinstall avast???
#2046 [19:07] <mattym> tonygcccp, Would be better to remove Avira, restart, then just use Avast
#2047 [19:07] <tonygcccp> ok
#2048 [19:08] <tonygcccp> yes
#2049 [19:08] <tonygcccp> avira also has a problem that when i have nothing opened and sometimes my computer is closed it beeps saying theres a suspitios file
#2050 [19:09] <tonygcccp> bye guys thanks for all the help!!!!
#2051 [19:10] <Guest34730> Excuse me I still have trouble I do not know my email
#2052 [19:10] <Guest34730> It says try all emails but it has not worked
#2053 [19:10] <mattym> Guest34730, No one here can help you with that, try the instructions Absol has given you.
#2054 [19:11] <Guest34730> I don't remember my Transaction id either
#2055 [19:13] * tonygcccp [tonygcccp@notlogged] has quit. (Ping timeout: 180 seconds)
#2056 [19:22] * Seckabro [Seckabro@notlogged] has joined #minecrafthelp
#2057 [19:23] <Seckabro> I cannot log into my Mojang account on my desktop despite being able to on my mobile device, this issue has been occurring and it will not go away.
#2058 [19:25] * dad [dad@notlogged] has joined #minecrafthelp
#2059 [19:26] * dad is now known as Guest30875
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#2067 [19:29] <guest5000> bought minecraft for pc for my son, installed on a updatyed windows 10 laptop, message "unable to start minecraft runtime enviroment"
#2068 [19:29] <mattym> ??> guest5000 tools/hjt
#2069 [19:30] <Absol> guest5000: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2070 [19:30] <Absol> guest5000: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2071 [19:30] <guest5000> reinstalled several times, no change, mojang thought it was a firewall or virus protection blocking it
#2072 [19:30] <mattym> guest5000, Follow the instructions Absol gave you.
#2073 [19:34] * cami [cami@notlogged] has joined #minecrafthelp
#2074 [19:35] <Chromaryu> mattym: gg
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#2076 [19:37] <Kyzho> hello
#2077 [19:37] <Kyzho> my question is
#2078 [19:37] <Kyzho> when i try to login to my minecraft account
#2079 [19:37] <cami> I have been playing an older version of minecraft because my computer is too old for the new one. It has been working fine but it began having trouble about an hour ago. When I break blocks they just rebuild themselves. Sometimes I break them, they rebuild themselves and if I wait a couple of seconds they break by themselves. I tried login in and out of the game and even shutting down and turning back on my computer.
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#2081 [19:39] <Chromaryu> cami: are you running Server in your computer?
#2082 [19:40] <cami> yes. By that you mean that I'm not going on the internet to play, right?
#2083 [19:41] <Chromaryu> cami: single player?
#2084 [19:41] <cami> yes
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#2087 [19:48] <cami> hello?
#2088 [19:49] <Chromaryu> ??> cami win/dxdiag
#2089 [19:49] <Absol> cami: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2090 [19:50] <cami> ok thanks
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#2092 [20:01] * SrFonsi656 [SrFonsi656@notlogged] has joined #minecrafthelp
#2093 [20:02] <SrFonsi656> Sorry I have serious problems
#2094 [20:02] <Chromaryu> SrFonsi656: ask here
#2095 [20:03] <SrFonsi656> What happens that I can not enter with my account anywhere tells me that the password is wrong but in truth it is well try to change it by sending me a link to my mail but I do not get that email
#2096 [20:06] <Chromaryu> ??> SrFonsi656 scold/pm
#2097 [20:06] <Absol> SrFonsi656: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#2098 [20:07] <Chromaryu> ??> SrFonsi656 login/throttle
#2099 [20:07] <Absol> SrFonsi656: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2100 [20:07] <Absol> SrFonsi656: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2101 [20:08] <SrFonsi656> But that happened to me already takes more than a month
#2102 [20:11] <SrFonsi656> But that happened to me already takes more than a month that I can do
#2103 [20:14] * SrFonsi656_ [SrFonsi656_@notlogged] has joined #minecrafthelp
#2104 [20:15] <SrFonsi656_> What happens that I can not enter with my account anywhere tells me that the password is wrong but in truth it is okay to try to change it by sending a link to my mail but I do not get that email since I have been doing it for more than a month and still not being meja
#2105 [20:18] <SrFonsi656_> scuse
#2106 [20:18] <SrFonsi656_> excuse me´
#2107 [20:18] <SrFonsi656_> excuse me
#2108 [20:20] <Chromaryu> ??> SrFonsi656_ account/email-missing
#2109 [20:20] <Absol> SrFonsi656_: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#2110 [20:20] <Absol> SrFonsi656_: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
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#2112 [20:22] <SrFonsi656_> my email is flupiloco@hotmail.com
#2113 [20:22] <Chromaryu> use gmail. that's all I say
#2114 [20:23] <SrFonsi656_> But in hotmail I have my account
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#2116 [20:24] <Andrio> (not for long)
#2117 [20:24] <Chromaryu> ^
#2118 [20:25] <Andrio> You checked your spam folder, right?
#2119 [20:28] <SrFonsi656_> Sorry this I think I'm not understanding much I speak Spanish and I use the translator and it is difficult for me. This me in that mail I have the account is the mail with ingest to minecraft
#2120 [20:28] <SrFonsi656_> flupiloco@hotmail.com
#2121 [20:31] <mattym> SrFonsi656_, You need to make a new email, not with hotmail then need to fill out the form here https://help.mojang.com/customer/portal/emails/new so that Mojang can change the email for you.
#2122 [20:33] <SrFonsi656_> Well that already became clearer
#2123 [20:39] * MilchProdukt [MilchProdukt@notlogged] has joined #minecrafthelp
#2124 [20:39] <MilchProdukt> hey
#2125 [20:39] <MilchProdukt> What is WRONG with my minecraft
#2126 [20:39] <MilchProdukt> http://paste.ubuntu.com/23737030/
#2127 [20:41] <SrFonsi656_> Excuse me mattym I already did what he said and send the form that I have to do more or I'm not expecting any more
#2128 [20:42] <Chromaryu> MilchProdukt: Tell me Serial Code of your laptop
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#2130 [20:46] <MilchProdukt> Chromaryu its a 32BIT 1,5GB RAM laptop
#2131 [20:46] <MilchProdukt> Intel Pentinium M Processor
#2132 [20:47] <MilchProdukt> with @ 1,60GHZ
#2133 [20:47] <Chromaryu> ... Not that
#2134 [20:47] <Chromaryu> I need Serial Code
#2135 [20:47] <MilchProdukt> What is an Serial code
#2136 [20:49] <Andrio> ??> MilchProdukt OEM/Toshiba/model-number
#2137 [20:49] <Absol> MilchProdukt: Get your model-part number here: http://support.toshiba.com/images/support/frontend/pc_unit_label_2011.png
#2138 [20:49] <Andrio> SrFonsi656_, if you already sent the request, you'll need to wait for Mojang to get to it.
#2139 [20:49] <Andrio> SrFonsi656_: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#2140 [20:51] <MilchProdukt> 85268598k is my Serial NO. Thank you Guys
#2141 [20:52] <MilchProdukt> Chromaryu my Serial Number is 85268598K
#2142 [20:53] <Andrio> It looks to me like that PC is too old to run Minecraft
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#2144 [20:54] <Chromaryu> yeah.
#2145 [20:55] <MilchProdukt> Ouh okay.. i bought the Laptop for 5Euro and thought it can be our Lan Party laptop.. but it cant.. okay thank you guys
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#2157 [22:00] <jordan_> How do I use my account if the eamail i set it up with no longer associated to me?
#2158 [22:00] <jordan_> eami
#2159 [22:00] <jordan_> email
#2160 [22:03] <thgilfodrol> jordan_: have you tried using https://account.mojang.com/changeemail/request ?
#2161 [22:05] <jordan_> I ahve not
#2162 [22:05] <jordan_> have
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#2165 [23:06] <Strud> Greetings, I am having trouble connecting to the Authentication services via the minecraft launcher, I am able to login to the mojang website and I have a migrated account, I am using the correct email and password, it is not saying invalid credentials merely that it cannot connect and only via the launcher.
#2166 [23:08] <thgilfodrol> ??> Strud tools/hjt
#2167 [23:08] <Absol> Strud: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2168 [23:08] <Absol> Strud: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2169 [23:10] <Strud> http://paste.ubuntu.com/23737564/
#2170 [23:16] <thgilfodrol> Strud: did the tool report any errors while it was creating the log?
#2171 [23:17] <Strud> it did not,
#2172 [23:17] <Andrio> O23 - Service: EasyAntiCheat - EasyAntiCheat Ltd - C:\Windows\system32\EasyAntiCheat.exe – Big ol' red flag
#2173 [23:17] <thgilfodrol> Strud: when did this issue start happening?
#2174 [23:17] <Strud> both of these sites http://xpaw.ru/mcstatus/ ||| https://help.mojang.com/ show that everything one thier end is green and operational.
#2175 [23:18] <Strud> this issue started yesterday, when I first started attempting to play again after a 6 month hiatus, I have restarted routers, modems, computers, reinstalled minecraft completely. this place is pretty much my last resort.
#2176 [23:19] <Strud> if I download the minecraft client from the minecraft website, even vanilla will not work, if I download and use the amazon client it will work, but i cannot play any modded games or mod it myself if i go this way
#2177 [23:19] <thgilfodrol> can you try stopping the EasyAntiCheat.exe process?
#2178 [23:21] <Strud> I cannot find that process to shut it down. I will try turning off steam see i that shuts it down (easyanticheat is for a steam process)
#2179 [23:21] <thgilfodrol> alright
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#2181 [23:24] <Tickey> Hi all, got an email saying my account email has changed to Blahblah@gmail.com. I didnt change email but cannot access my account. Any idea where I go to sort this out?
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#2183 [23:26] <Strud> Problem has been located, Windows firewall was turned off but avast firewall was blocking it.
#2184 [23:36] <Strud> Thank you for your assistance. much appreciated.
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