#1 [00:11] * Biggun40 [Biggun40@notlogged] has joined #minecrafthelp
#2 [00:12] <Biggun40> How do i get my 5$ deal because i have minecraft on my xbox 360
#3 [00:14] <Biggun40> ???
#4 [00:14] <Biggun40> I was going to buy it for xbox one
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#8 [00:46] <TheKillMaSte> speak spanish?
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#14 [01:49] <needhelp> yo anybody want to help me wit logging in
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#16 [01:49] <pie_flavor> aaand goodbye
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#18 [01:52] <fendleaf> Umm for some reason whenever I try to login to my acc it says the password is wrong but I've reset it like 4 times now
#19 [01:52] <fendleaf> Can someone help me to fix it
#20 [01:52] <pie_flavor> fendleaf: You're locked out.
#21 [01:52] <pie_flavor> fendleaf: It resets in an hour, reset the password then.
#22 [01:52] <fendleaf> oh my butt
#23 [01:52] <fendleaf> Well time to go lose some overwatch pce and thanks for the help!
#24 [01:53] <pie_flavor> you're welcome
#25 [01:53] <pie_flavor> oasis hype
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#29 [02:19] <Clarion> hi i dont know where to ask this kind of question so here i am
#30 [02:20] <Clarion> In the early version of the game you could have a lot of cows in one block. for example i could have had a 1x1 block hole and breed as many cows as i liked but now i can only have 24 in one block space, and in a 5x5 block square i can only have 116 cows. I could not find any info on this so my question is. Is this i bug or did something change in the game on purpose?
#31 [02:20] <pie_flavor> I'm not entirely certain what you're talking about. What happens when you try to have more than 24 in one block space?
#32 [02:21] <Clarion> they die
#33 [02:21] <pie_flavor> whaaaaaaat
#34 [02:21] <pie_flavor> do you have any mods installed?
#35 [02:21] <Clarion> i cheked in the creative
#36 [02:21] <pie_flavor> i don't remember that changing, lemme check
#37 [02:22] <pie_flavor> which version are you on?
#38 [02:24] <Clarion> yes i know i cheked in tho original version with out mods
#39 [02:24] <pie_flavor> what version are you one
#40 [02:24] <Clarion> 1.11.2?
#41 [02:24] <pie_flavor> k
#42 [02:25] <Clarion> i wrote to mojang support but no help from there
#43 [02:25] <pie_flavor> mojang doesn't really support with anything
#44 [02:25] <pie_flavor> we're as close to official support as you get
#45 [02:25] <Clarion> i know now :)
#46 [02:25] <pie_flavor> mojang support only handles accounts and billing
#47 [02:28] <pie_flavor> Clarion: oh i completely forgot
#48 [02:28] <pie_flavor> yeah that's a new game feature
#49 [02:28] <pie_flavor> you take damage if you are in the collision boxes of too many entities
#50 [02:28] <pie_flavor> gamerule is maxEntityCramming
#51 [02:28] <pie_flavor> default is, you guessed it, 24
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#53 [02:35] * XxTheDrakyxX [XxTheDrakyxX@notlogged] has joined #minecrafthelp
#54 [02:36] <XxTheDrakyxX> hola necesito ayuda
#55 [02:36] <pie_flavor> XxTheDrakyxX: ¿qué problemas tienes?
#56 [02:37] <brian203> I can not login on minecraft.net tells me that an error prevented the request from being prosecuted that I can do?
#57 [02:37] <pie_flavor> ??> brian203 tools/hjt
#58 [02:37] <Absol> brian203: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#59 [02:37] <Absol> brian203: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#60 [02:38] <XxTheDrakyxX> me ha robado mi cuenta premiun
#61 [02:38] <brian203> no puedo iniciar sesion en minecraft.net me dice que un error evito que la solicitud fuera prosesada que puedo hacer ?
#62 [02:39] <XxTheDrakyxX> intento entrar pero no me deja intento cambiar la contraseña y no me llega el mensaje
#63 [02:39] <pie_flavor> brian203: leas que Absol dice
#64 [02:39] <pie_flavor> XxTheDrakyxX: estás bloqueado
#65 [02:39] <XxTheDrakyxX> y como lo arreglo
#66 [02:39] <pie_flavor> XxTheDrakyxX: espera una hora
#67 [02:40] <XxTheDrakyxX> llevo esperado desde ayer xD
#68 [02:40] <brian203> me dice esto
#69 [02:40] <brian203> Un error evitó que tu solicitud fuera procesada. Por favor intenta de nuevo.
#70 [02:41] <pie_flavor> XxTheDrakyxX: Espera, y _después_ cambias la contraseña
#71 [02:41] <XxTheDrakyxX> llevo esperado desde ayer
#72 [02:42] <pie_flavor> XxTheDrakyxX: Si cambias cuando estás bloqueado, la hora reinicia
#73 [02:42] <XxTheDrakyxX> y hoy me metido y sigue el problema
#74 [02:42] <brian203> que puedo hacer no puedo entrar a mi cuenta
#75 [02:42] <pie_flavor> XxTheDrakyxX: Si piensas es una otra problema, puedes contactar Mojang en https://is.gd/email_mojang
#76 [02:43] <pie_flavor> brian203: Por favor, hacer que Absol dice.
#77 [02:43] <pie_flavor> ??> brian203 tools/hjt
#78 [02:43] <Absol> brian203: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#79 [02:43] <Absol> brian203: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#80 [02:43] <Clarion> tthanks
#81 [02:44] <Clarion> it help i thought somenthing was wrong with my game
#82 [02:44] <pie_flavor> Clarion: Nah, it's part of 1.11. They even added back player collision boxes.
#83 [02:45] <Clarion> that means?
#84 [02:45] <pie_flavor> Clarion: That you can push people around!
#85 [02:45] <pie_flavor> Clarion: There's even a new death message for if you're killed by collision - %p was squished too much
#86 [02:46] <Clarion> is there any chance they will change it back? i mean the 24 max per block
#87 [02:46] <pie_flavor> Clarion: Again, you can change it with a gamerule
#88 [02:46] <Clarion> that is a mod?
#89 [02:46] <pie_flavor> Clarion: No, they're commands. Added in in 1.6 I believe, for customization of game mechanics.
#90 [02:47] <pie_flavor> So for instance, you could type /gamerule maxEntityCramming 64
#91 [02:47] <pie_flavor> to increase the limit to 64
#92 [02:47] <Clarion> aha ok
#93 [02:47] <pie_flavor> Clarion: You could also set it to 0 to disable the entire collision damage mechanic.
#94 [02:48] <Clarion> so 0 is infinty?
#95 [02:48] <pie_flavor> Yeah, basically.
#96 [02:48] <Clarion> infinity
#97 [02:48] <pie_flavor> This only works if the world you're playing on has cheats enabled.
#98 [02:48] <pie_flavor> You can temporarily enable cheats on a non-cheat world by opening it to LAN with cheats enabled.
#99 [02:49] <Clarion> but when you go back the changes will stay?
#100 [02:49] <Clarion> or just work on lan
#101 [02:49] <pie_flavor> Clarion: The changes stay when you go back, ye.
#102 [02:50] <Clarion> ok but technically its a cheat
#103 [02:50] * XxTheDrakyxX [XxTheDrakyxX@notlogged] has joined #minecrafthelp
#104 [02:50] <pie_flavor> Clarion: The cheat is the command. Being able to modify it.
#105 [02:51] <pie_flavor> Clarion: But the changes that are made stay in place.
#106 [02:51] * XxTheDrakyxX [XxTheDrakyxX@notlogged] has quit. (Client Quit)
#107 [02:51] <pie_flavor> Clarion: "Cheats enabled" essentially means whether or not you can use commands.
#108 [02:52] <brian203> ya hice todo despues que procede ?
#109 [02:52] <Clarion> ok so you change in world you are so when you go back on server the change is on the map not only in my game
#110 [02:52] <Clarion> very helpfull
#111 [02:52] <pie_flavor> brian203: ¿tienes el enlace?
#112 [02:52] <Clarion> thank you very much
#113 [02:52] <pie_flavor> Clarion: No, it's per world.
#114 [02:53] <pie_flavor> Clarion: Unless I misunderstand you?
#115 [02:53] <Clarion> yes i ment world
#116 [02:53] <pie_flavor> Clarion: If you go on a server, it's whatever they have set up.
#117 [02:53] <pie_flavor> Clarion: If it's in a singleplayer world, then changes stay even if commands get disabled.
#118 [02:53] <Clarion> multi?
#119 [02:54] <Clarion> if i am the host
#120 [02:54] <pie_flavor> Clarion: If you enable it on a server, or open a world with it enabled to LAN, then it will stay like that for everyone.
#121 [02:55] <Clarion> ok
#122 [02:55] <brian203> no me da ningun enlace
#123 [02:56] <pie_flavor> brian203: Entonces no haces que Absol dice.
#124 [02:58] <brian203> ya hice el escaneo
#125 [02:58] <brian203> despues de eso ?
#126 [02:58] <pie_flavor> brian203: después, haces el resto de los instrucciónes!
#127 [03:16] <pie_flavor> lol
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#148 [05:12] <oliver_djuric> hello i have a question
#149 [05:13] <oliver_djuric> the question is that on my email that i registrerd minecraft i don't have it because i had to closed because it was a hacker on my email
#150 [05:14] <oliver_djuric> so my question is that possible that can i change my password of mc
#151 [05:14] <oliver_djuric> in a another way
#152 [05:15] * hi [hi@notlogged] has joined #minecrafthelp
#153 [05:16] <hi> hello, i need help changing my account email. but it says it is already in use so how do i delete an account
#154 [05:24] <Andrio> That wouldn't make the email address available.
#155 [05:25] <Chromaryu> ^
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#158 [05:29] * Denis [Denis@notlogged] has joined #minecrafthelp
#159 [05:30] <Player01> Hi
#160 [05:30] <Player01> Hi, I have downloaded the minecraft copy minecraft.net Now I want to buy the game. When I go out and I buy minecraft.net game tells me to register, (being already registered i click log-in). I enter email and password I click access but then I get a window that says "An error prevented to process your request. Please try again." How can I do? I want to buy it !!
#161 [05:32] <Andrio> Can you log in at https://account.mojang.com/?
#162 [05:32] <Player01> Yes i log in
#163 [05:32] <Andrio> ??> Player01 tools/HJT
#164 [05:32] <Absol> Player01: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#165 [05:32] <Absol> Player01: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#170 [05:41] <Player001> Hi
#171 [05:41] <Player001> Salve, io ho scaricato la copia di minecraft da minecraft.net Ora voglio comprare il gioco. Quando vado su minecraft.net e faccio acquista gioco mi dice di registrarmi, (essendo già registrato clicco su log-in). Inserisco email e password clicco accedi ma poi mi appare una finestrella che dice "Un errore ha impedito di processare la tua richiesta. Riprova." Come faccio? Io voglio comprarlo
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#174 [05:42] <Player001> Hi
#175 [05:44] * AbdulahGamer_77 [AbdulahGamer_77@notlogged] has joined #minecrafthelp
#176 [05:45] <Player001> Hi
#177 [05:45] <Player001> Hi, I have downloaded the minecraft copy minecraft.net Now I want to buy the game. When I go out and I buy minecraft.net game tells me to register, (being already registered i click log-in). I enter email and password I click access but then I get a window that says "An error prevented to process your request. Please try again." How can I do? I want to buy it
#178 [05:48] <Player001> Can you help me?
#179 [05:50] * Player001 [Player001@notlogged] has joined #minecrafthelp
#180 [05:50] <Andrio> ??> Player001 tools/HJT
#181 [05:50] <Absol> Player001: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#182 [05:50] <Absol> Player001: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#183 [05:50] <Player001> Hi, I have downloaded the minecraft copy minecraft.net Now I want to buy the game. When I go out and I buy minecraft.net game tells me to register, (being already registered i click log-in). I enter email and password I click access but then I get a window that says "An error prevented to process your request. Please try again." How can I do? I want to buy it
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#186 [05:56] * AbdulahGamer_77 [AbdulahGamer_77@notlogged] has quit. (Ping timeout: 180 seconds)
#187 [05:56] <Player001> Hi, I have downloaded the minecraft copy minecraft.net Now I want to buy the game. When I go out and I buy minecraft.net game tells me to register, (being already registered i click log-in). I enter email and password I click access but then I get a window that says "An error prevented to process your request. Please try again." How can I do? I want to buy it
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#190 [05:57] <Player0001> Hi, I have downloaded the minecraft copy minecraft.net Now I want to buy the game. When I go out and I buy minecraft.net game tells me to register, (being already registered i click log-in). I enter email and password I click access but then I get a window that says "An error prevented to process your request. Please try again." How can I do? I want to buy it
#191 [05:58] <Andrio> ??> Player0001 tools/HJT
#192 [05:58] <Absol> Player0001: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#193 [05:58] <Absol> Player0001: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#194 [05:58] <Player0001> I have to give the pastebin link to you?
#195 [05:59] <Andrio> yes
#196 [05:59] <Player0001> http://paste.ubuntu.com/23738529/
#197 [06:00] <Andrio> Nice home page.
#198 [06:00] <Player0001> Thanks
#199 [06:01] <Andrio> There are also traces of a pirated Minecraft installation on that PC
#200 [06:01] <Andrio> such as MCLeaks
#201 [06:01] <Player0001> What?
#202 [06:01] <Andrio> Get rid of that first.
#203 [06:02] <Player0001> How should I do?
#204 [06:03] <Andrio> hm
#205 [06:03] <Andrio> ??> Player0001 win/hosts/edit
#206 [06:03] <Absol> Player0001: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#207 [06:03] <Absol> Player0001: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#208 [06:03] <Andrio> Player0001, remove any lines containing 'mojang' in that file.
#209 [06:03] <Andrio> then see if it works.
#210 [06:04] <Player0001> I need to delete all folders and the Mojang files from my pc?
#211 [06:04] <Andrio> in your hosts file]
#212 [06:04] <Player0001> ahh ok i proceed
#213 [06:05] * AssemoLP [AssemoLP@notlogged] has joined #minecrafthelp
#214 [06:05] <Chromaryu> Andrio: I suggest adw
#215 [06:05] <Andrio> mm
#216 [06:06] <Player0001> Can you give me link download?
#217 [06:06] <Andrio> For what?
#218 [06:06] <Player0001> ADW
#219 [06:06] <Andrio> Ryu mentioned that, not me...
#220 [06:08] <Andrio> ??> Player0001 AV/ADWCleaner
#221 [06:08] <Absol> Player0001: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#222 [06:08] <Absol> Player0001: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#223 [06:08] * AssemoLP [AssemoLP@notlogged] has quit. (Client Quit)
#224 [06:08] <Player0001> ok
#225 [06:11] <Player0001> I have done this% SystemRoot% \ System32 \ drivers \ etc \ hosts and tells me this 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com
#226 [06:13] <Player0001> What do I have to do?
#227 [06:13] <Chromaryu> Player0001: remove it.
#228 [06:14] <Player0001> I remove file hosts
#229 [06:15] <Player0001> Now?
#230 [06:15] <Chromaryu> Save.
#231 [06:16] <Player0001> Done
#232 [06:16] * Player0001_ [Player0001_@notlogged] has joined #minecrafthelp
#233 [06:17] <Player0001_> Then?
#234 [06:17] <Chromaryu> Then do what Absol said
#235 [06:17] <Chromaryu> ADW side
#236 [06:17] <Andrio> ??> Player0001 AV/ADWCleaner
#237 [06:17] <Absol> Player0001: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#238 [06:17] <Absol> Player0001: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#239 [06:17] <Chromaryu> ^
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#242 [06:21] <Player0001> I done
#243 [06:21] <Player0001> Now?
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#246 [06:26] <Andrio> Does minecraft.net work now?
#247 [06:35] * JAROLUM [JAROLUM@notlogged] has joined #minecrafthelp
#248 [06:37] <JAROLUM> hi, i used a new texture pack which has a very high resolution. Maybe thats too high for my computer. After i used the texture pack 1st time the game crashed and i cant launch in again.`Out of memory`what should i do?
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#254 [06:44] <escalisi> hi i have 2 problems, 1 is that the game lagg as i have 3 fps but my pc is good. i have the last version of java and no not known what to to.
#255 [06:44] <Andrio> JAROLUM, use a lower resolution texture pack?
#256 [06:44] <Andrio> I'd recommend 64p at most.
#257 [06:45] <escalisi> for lower resolution i should go to sistem graphic ?
#258 [06:45] <Andrio> ??> escalisi IRC/multitasking/!
#259 [06:45] <Absol> escalisi: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#260 [06:45] <Absol> escalisi: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
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#263 [06:48] <Guest90520> I'm having problems with Minecraft on PS3
#264 [06:50] <JAROLUM> yeah i want to use a lower
#265 [06:50] * haikal123456 [haikal123456@notlogged] has joined #minecrafthelp
#266 [06:50] <JAROLUM> but i cant even launch into minecraft
#267 [06:50] * vitorgui [vitorgui@notlogged] has joined #minecrafthelp
#268 [06:51] <JAROLUM> to change the texturepack
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#272 [07:00] * SharcoonCrafter [SharcoonCrafter@notlogged] has joined #minecrafthelp
#273 [07:01] <SharcoonCrafter> I forgot my E-Mail adress
#274 [07:01] * JESSER17 [JESSER17@notlogged] has joined #minecrafthelp
#275 [07:01] <SharcoonCrafter> I forgot my E-Mail adress
#276 [07:02] * therandomwolf [therandomwolf@notlogged] has joined #minecrafthelp
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#278 [07:02] <SharcoonCrafter> I forgot my E-Mail adress
#279 [07:02] <SharcoonCrafter> I forgot my E-Mail adress
#280 [07:06] <SharcoonCrafter> I forgot my E-Mail adress
#281 [07:07] * JESSER17 [JESSER17@notlogged] has quit. (Quit: Web client closed)
#282 [07:07] * _ItsAngels_ [_ItsAngels_@notlogged] has joined #minecrafthelp
#283 [07:08] <SharcoonCrafter> Helloo ?
#284 [07:09] <_ItsAngels_> hello
#285 [07:09] <SharcoonCrafter> hi#
#286 [07:09] * LavaLeo [LavaLeo@notlogged] has joined #minecrafthelp
#287 [07:10] <_ItsAngels_> I do not have ID ทminecraft
#288 [07:10] <_ItsAngels_> minecraft
#289 [07:10] <_ItsAngels_> sorry
#290 [07:10] <_ItsAngels_> sorry
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#292 [07:12] * Berufsschule [Berufsschule@notlogged] has joined #minecrafthelp
#293 [07:12] <Berufsschule> Hello
#294 [07:13] <_ItsAngels_> i doti can not login ID MINecraft
#295 [07:13] <_ItsAngels_> i can not login ID Minecraft
#296 [07:14] <Berufsschule> i need help when i start my Minecraft and press "start" come a mail... you Graphic driver must uptade but my Graphic Driver is of the new stand
#297 [07:14] <Andrio> ??> SharcoonCrafter account/forgot-email
#298 [07:14] <Absol> SharcoonCrafter: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#299 [07:14] <Andrio> _ItsAngels_, what happens when you try?
#300 [07:15] <Andrio> ??> Berufsschule win/DXDiag
#301 [07:15] <Absol> Berufsschule: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#302 [07:15] <Berufsschule> i have this
#303 [07:15] <Berufsschule> http://paste.ubuntu.com/23738789/ herer
#304 [07:15] <Berufsschule> and now ?
#305 [07:16] <SharcoonCrafter> Absol i tried this .. But i am 100% sure that one is my E-mail adresse but i dont receive any e-mail with it
#306 [07:17] <_ItsAngels_> i can not login ID Minecraft
#307 [07:17] <Andrio> SharcoonCrafter, checked your spam folders?
#308 [07:17] <SharcoonCrafter> done
#309 [07:18] <_ItsAngels_> email. ID vrzo9570.o@gmail.com
#310 [07:18] <Andrio> SharcoonCrafter, found anything?
#311 [07:18] <SharcoonCrafter> Nope ;(
#312 [07:18] <Andrio> Berufsschule, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064.
#313 [07:18] <Andrio> mm
#314 [07:19] <Berufsschule> okay i make this wait guys :D
#315 [07:20] <Andrio> _ItsAngels_, what happens when you try?
#316 [07:20] <SharcoonCrafter> is there any other option ?
#317 [07:20] <Berufsschule> wait
#318 [07:20] <Andrio> SharcoonCrafter, you'll need to contact Mojang to have the email address on your account updated.
#319 [07:20] <Andrio> ??> SharcoonCrafter account/send-email
#320 [07:20] <Absol> SharcoonCrafter: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#321 [07:20] <Absol> SharcoonCrafter: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#322 [07:20] <_ItsAngels_> login ID minecraft
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#325 [07:22] <SharcoonCrafter> i didnt have this Transaltion ID
#326 [07:23] * OMARDREAM [OMARDREAM@notlogged] has joined #minecrafthelp
#327 [07:23] <Andrio> ??> SharcoonCrafter account/trans-ID
#328 [07:23] <Absol> SharcoonCrafter: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#329 [07:25] <OMARDREAM> I got my minecraft account stolen,I try to login with my email,it says wrong password. (Bought Minecraft back in 2012)
#330 [07:25] <OMARDREAM> I try to send forgot password emails to my email
#331 [07:25] <OMARDREAM> But I get nothing.
#332 [07:25] <OMARDREAM> I tried contacting support
#333 [07:25] <OMARDREAM> 2 days passed and no one replied
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#346 [07:47] <anto_redstoneur> hello i need help for http://paste.ubuntu.com/23738907/
#347 [07:48] * Player_ [Player_@notlogged] has joined #minecrafthelp
#348 [07:48] <Player_> Hi, I bought minecraft, I open the launcher, insert email and password but can not be logged. What do I have to do?
#349 [07:48] <anto_redstoneur> someone can help me please?
#350 [07:49] <Player_> Logout anto_redstoneur
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#353 [07:51] <Name_> I bought minecraft, I open the launcher, insert email and password but can not be logged. What do I have to do?
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#358 [07:54] <Player0001> http://noziklozik.xyz/extension/romka.php?var=968177&alkey=89573912
#359 [07:54] <Player0001> I bought minecraft, I open the launcher, insert email and password but can not be logged. What do I have to do?
#360 [07:55] * adelwin [adelwin@notlogged] has joined #minecrafthelp
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#362 [07:55] <Player0001> I bought minecraft, I open the launcher, insert email and password but can not be logged. What do I have to do?
#363 [07:56] <Andrio> Player0001, did you run AdwCleaner?
#364 [07:56] * Player001 [Player001@notlogged] has joined #minecrafthelp
#365 [07:57] <Player0001> yes
#366 [07:57] <Andrio> Did it find anything?
#367 [07:57] <Player001> anything
#368 [07:58] <Player0001> I bought minecraft, I open the launcher, insert email and password but can not be logged. What do I have to do?
#369 [07:58] <Andrio> Did it find anything?
#370 [07:59] <Player001> I found me anything
#371 [07:59] <Andrio> o...k.
#372 [07:59] <Andrio> Did you remove all lines containing mojang from the hosts file?
#373 [08:00] <Player001> Yes
#374 [08:00] <Andrio> hm
#375 [08:00] <Player001> I think
#376 [08:02] * Maris [Maris@notlogged] has joined #minecrafthelp
#377 [08:02] <Player001> You are there?
#378 [08:02] <Maris> can some one help me Minecraft keeps crashing and i have no idea why
#379 [08:03] <Player001> Try to reinstall it
#380 [08:03] * chummycookie8 [chummycookie8@notlogged] has joined #minecrafthelp
#381 [08:04] <Maris> yes unistalled and reinstalled multiple times, i can open the home page but when i atempt to "Play" it crashes
#382 [08:05] <Maris> all my drivers are up to date and i have restarted my computer and tryed to run a fresh download
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#389 [08:08] <Maris> Has everyone just quit on me?
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#391 [08:08] <Andrio> ??> Maris launcher/crash-log
#392 [08:08] <Absol> Maris: We need to see your crash log, which appears after a crash.
#393 [08:08] <Absol> Maris: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#394 [08:08] <chummycookie8> its not letting me go on tho minecraft i can to the home page but when i hit play it crashes 23738960
#395 [08:08] <Andrio> Player001, you mean the hosts file?
#396 [08:09] <Player001> Yes
#397 [08:09] <Andrio> That isn't a log
#398 [08:09] <Andrio> That's a config file.
#399 [08:09] <Andrio> Anyway
#400 [08:09] <Andrio> ??> Player001 win/hosts/edit
#401 [08:09] <Absol> Player001: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#402 [08:09] <Absol> Player001: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#403 [08:09] <Player001> I'm sorry I did not remember their names
#404 [08:10] <Player001> done
#405 [08:10] <Andrio> oj
#406 [08:10] <Andrio> ok*
#407 [08:11] <chummycookie8> maris its not letting me go on tho minecraft i can to the home page but when i hit play it crashes 23738960
#408 [08:11] <Maris> Absol http://paste.ubuntu.com/23739093/
#409 [08:12] <Player001> I log.in on minecraft.net and on account.mojang.com
#410 [08:12] <chummycookie8> maris what do i do with that link
#411 [08:13] <Maris> no thats for Absol it's my crash report
#412 [08:15] <Andrio> chummycookie8, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade or use a newer PC.
#413 [08:15] <Andrio> ??> Maris win/DXDiag
#414 [08:15] <Absol> Maris: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#415 [08:15] <Player001> Andrio Now I want to log on launcher minecraft
#416 [08:15] <Andrio> Player001, ok
#417 [08:15] <Andrio> Player001, does that work?
#418 [08:15] <Maris> ok ill give it a go Absol
#419 [08:16] <Player001> andrio yes i log in on minecraft.net and on account.mojang.com
#420 [08:16] <Andrio> Player001, neither of those things is the launcher.
#421 [08:17] <Player001> andrio I bought minecraft, i install it, but I can not to log on the launcher.
#422 [08:18] <Andrio> Player001, what happens when you try?
#423 [08:18] <Maris> Absol http://paste.ubuntu.com/23739131/
#424 [08:19] <Andrio> Maris, that's not the whole report; try again, and use Ctrl+A to select the text.
#425 [08:20] <Maris> Absol here is the full one http://paste.ubuntu.com/23739142/
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#427 [08:22] <Player001> Andrio, Minecraft says "Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked" what does it mean?
#428 [08:22] <Andrio> oh
#429 [08:24] <Andrio> Maris, install win64_154028.4501.exe from https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81498.
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#431 [08:25] <Andrio> Player001, is that all it says?
#432 [08:25] <Player001_> Andrio, i bought minecraft 30 minutes ago
#433 [08:25] <Andrio> ok
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#437 [08:26] <Player001> Andrio, Can you help me please? I am desperate
#438 [08:27] <Andrio> Player001, is that all it says?
#439 [08:27] <Player001> Yes
#440 [08:27] * techno156 [techno156@notlogged] has quit. (Quit: Leaving)
#441 [08:27] <Andrio> Weird.
#442 [08:28] <Andrio> May I see another HijackThis report?
#443 [08:28] <Player001> Yes
#444 [08:28] <Player001> please link me pastebin
#445 [08:29] <Andrio> ??> Player001 tools/HJT
#446 [08:29] <Absol> Player001: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#447 [08:29] <Absol> Player001: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#448 [08:29] <chummycookie8> http://paste.ubuntu.com/23739093/
#449 [08:30] <chummycookie8> is this the full one im not sure
#450 [08:30] <Player001_> Andrio http://paste.ubuntu.com/23739186/
#451 [08:30] <Andrio> Maris, install win64_154028.4501.exe from https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81498.
#452 [08:30] <Andrio> wrong person
#453 [08:31] * Maris_ [Maris_@notlogged] has joined #minecrafthelp
#454 [08:31] <Andrio> chummycookie8, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade or use a newer PC.
#455 [08:31] <Maris_> Absol are you still there?
#456 [08:31] <Player001> Andrio,please http://paste.ubuntu.com/23739186/
#457 [08:31] <Andrio> Player001, I'd try disabling the Avast firewall
#458 [08:32] * Maris [Maris@notlogged] has quit. (Ping timeout: 180 seconds)
#459 [08:32] <Andrio> Maris_, install win64_154028.4501.exe from https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81498.
#460 [08:32] <Player001> Andrio, ok i try
#461 [08:33] <Maris_> Andrio is that liked bugged?
#462 [08:33] <Player001> Andrio, i disabling avast firewall
#463 [08:33] <Andrio> Maris_, sorry?
#464 [08:33] <Maris_> it worked but it killed my computure for about 6 seconds
#465 [08:34] <Player001> Andrio, i disabling avast firewall now?
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#468 [08:34] <Andrio> Player001, yes?
#469 [08:34] <Player001> yes
#470 [08:35] <Andrio> Maris_, killed...?
#471 [08:36] <Maris_> the screen died and completly sut off about half way through the download then just came back on and finished
#472 [08:36] <Andrio> Oh... that's normal.
#473 [08:37] <Player001> Andrio, i log on on launcher. Thanks for your time.
#474 [08:37] <Andrio> no problem...
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#493 [09:08] <Joe> Hello i m trying delete my account but i put in the wrong username to many
#494 [09:08] <Joe> times
#495 [09:09] <Andrio> So wait an hour and try again?
#496 [09:09] <Joe> is there a quicker way
#497 [09:09] <Als> I can't log in. I have tried to change my password and login info but get no emails to change them.
#498 [09:10] <Andrio> Joe, why are you trying to delete your account?
#499 [09:10] <Andrio> Als, checked your spam folder?
#500 [09:11] <Als> Yes
#501 [09:11] <Andrio> Als, you might need to contact Mojang then, to have the email address on your account updated.
#502 [09:11] <Andrio> ??> Als account/send-emai
#503 [09:11] <Andrio> ??> Als account/send-email
#504 [09:11] <Absol> Als: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#505 [09:11] <Absol> Als: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#506 [09:11] <Joe> i want to make a new one but i have my email link to my old one
#507 [09:11] * Darcksz [Darcksz@notlogged] has joined #minecrafthelp
#508 [09:12] <Andrio> Joe, you can't use the same email address for a new account.
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#510 [09:12] <Andrio> What's wrong with the existing account?
#511 [09:12] * Als [Als@notlogged] has joined #minecrafthelp
#512 [09:13] <Joe> so even if i have delete my OLD ACCOUNT i still can't use the current email?
#513 [09:13] <Joe> when i make a new one
#514 [09:14] <Andrio> Yes.
#515 [09:15] * Darcksz [Darcksz@notlogged] has quit. (Ping timeout: 180 seconds)
#516 [09:15] <Joe> can u unlink my emailc plz
#517 [09:15] <Andrio> We aren't Mojang
#518 [09:16] <Joe> well how do i talk to mojang can u sent me the link plz
#519 [09:16] <Andrio> ??> Joe Mojang/email
#520 [09:16] <Absol> Joe: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#521 [09:16] <Absol> Joe: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#522 [09:17] <Joe> righto cheers cunt :)
#523 [09:17] <Absol> Joe: Please keep it civil
#524 [09:17] <Joe> talk shit get hit bra
#525 [09:17] * Absol kicked Joe from #minecrafthelp (Reason: oe :Keep it civilized, you are just a human being)
#526 [09:18] <Andrio> yep...
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#532 [09:28] <alakdal> Are there other ways to verify your account other then product code
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#539 [09:49] <ben_> Hi, I bought my minecraft account I think it was around 2012?.. not completely sure but I know it was just before it went full price and was at 25% off, I stopped playing for a good few years and I went to log in again using my old email and password, but it said I had to migrate my account, I get to the migration page but realise I've forgotten my minecraft password, so I go through the process of retrieving it via the email however the
#540 [09:50] <ben_> has been for some time, so I now have no way of getting into my minecraft account let alone migrating it.. is there anything that you can do to help me get my account back?
#541 [09:51] <GreyVulpine> ben_ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#542 [09:51] <ben_> okay, thankyou
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#547 [10:04] <HelloThere> Hello
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#557 [10:24] <Unspell> My laptop broke yesterday, and before that i could play minecraft normally. The PC was reset and now i cant play. it says "Pixel Format Not Accelerated" and this is the furthest ive came for help. I have a link to an image but i dont know if i sould show it.
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#560 [10:27] <Unspell> Relating to my 1st remark, here is the image. http://paste.ubuntu.com/23739646/
#561 [10:28] <GreyVulpine> Unspell - Download and install: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#562 [10:29] <Unspell> I think i have tried that and it tells me it doesnt need to be updated
#563 [10:29] <Unspell> Unless this is something different?
#564 [10:29] <GreyVulpine> Try it
#565 [10:29] <Unspell> Okay.
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#570 [10:47] <Unspell> Sorry I took a while, no one cares though. Should I restart my PC for the changes to work?
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#617 [11:02] <Gitti> Hi. My son can't remember he's Minecraft username. Does any one know were I can get it?
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#626 [11:04] <Gitti> I have the email and password but I am missing the user name for minecraft
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#628 [11:06] <Gitti> Any one???
#629 [11:06] <thgilfodrol> Gitti: have you tried migrating your account?
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#631 [11:07] <thgilfodrol> Gitti: you should be able to just log in with your email if you do
#632 [11:09] <Gitti> Hi. I come from Denmark. What do you mean by migrating my account. I tried to attaché my minecraft account to mojo get. I had to write email, minecraft user name and password. I pressed the forgot userername button. The system then wrote contact support.
#633 [11:10] <GreyVulpine> You should simply be able to use your email address as your login username.
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#635 [11:11] <Gitti> Ok. I wrote the email and password but It would not accept it. Do you think that the email is the same as the user name?
#636 [11:12] <GreyVulpine> Yes.
#637 [11:12] <Gitti> I will give it a try now. Thank you so much for your help 😊
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#640 [11:30] <G25566> Mijn systeem is opnieuw geinstalleerd en ben nu de inloggevens van minecraft kwijt
#641 [11:31] <G25566> heb een betaalde versie
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#645 [11:32] <Lewis_> Anyone know what a Mojang order number is?
#646 [11:33] <sylvie_de_mooie> Hello There. I just downloaded the game but wen it doesn't run long.
#647 [11:33] <sylvie_de_mooie> #13dd7307c0754157954e9fcb82be2a38
#648 [11:34] <sylvie_de_mooie> I get an error with java
#649 [11:35] <thgilfodrol> ??> sylvie_de_mooie paste
#650 [11:35] <Absol> sylvie_de_mooie: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#651 [11:35] <thgilfodrol> can you paste the full error and give us the link?
#652 [11:35] <thgilfodrol> Lewis_: do you mean transaction id?
#653 [11:36] <sylvie_de_mooie> It doesn't work for 8 times but i think it works now.
#654 [11:37] <sylvie_de_mooie> just crashes again.
#655 [11:37] <thgilfodrol> sylvie_de_mooie: can you provide the complete error?
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#657 [11:38] <sylvie_de_mooie> Wenn I see it again I will let you know!
#658 [11:38] <thgilfodrol> we'll be here
#659 [11:39] <sylvie_de_mooie> It is an error: Java(TM) Platform SE binary.
#660 [11:39] <sylvie_de_mooie> I downloaded Java 8, it doesn't fix the problem
#661 [11:40] <thgilfodrol> sylvie_de_mooie: what is the full error?
#662 [11:40] <sylvie_de_mooie> Java(TM) Platform SE binary
#663 [11:41] <thgilfodrol> does that come up in a popup window?
#664 [11:41] <sylvie_de_mooie> Yes
#665 [11:42] <sylvie_de_mooie> What do you mean with the full error.
#666 [11:42] <sylvie_de_mooie> >
#667 [11:42] <sylvie_de_mooie> ?
#668 [11:42] <thgilfodrol> sylvie_de_mooie: are you able to launch the game, or does it just crash at the launcher?
#669 [11:44] <sylvie_de_mooie> I am able to launch the game, when I start to play I get te popup window whit that Java(TM) Platform SE binary
#670 [11:45] <thgilfodrol> ??> sylvie_de_mooie launcher/open
#671 [11:45] <Absol> sylvie_de_mooie: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#672 [11:45] <thgilfodrol> and then next time it crashes, give us the launcher log
#673 [11:45] <thgilfodrol> ??> sylvie_de_mooie launcher/log
#674 [11:45] <Absol> sylvie_de_mooie: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#675 [11:45] <Absol> sylvie_de_mooie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#676 [11:45] <thgilfodrol> as well as the game output
#677 [11:45] <thgilfodrol> ??> sylvie_de_mooie launcher/game-output
#678 [11:45] <Absol> sylvie_de_mooie: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#679 [11:45] <Absol> sylvie_de_mooie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#681 [11:46] <kyomai> hey hello, wtf is going on, i can't connect to my new account and i changed 3 time the psw, but still have "incorect pasword or mail"
#682 [11:47] <sylvie_de_mooie> I will try it to, thank you and i will let ou know
#683 [11:47] <thgilfodrol> ??> kyomai login/throttle
#684 [11:47] * Mg_Aguiar [Mg_Aguiar@notlogged] has joined #minecrafthelp
#685 [11:47] <Absol> kyomai: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#686 [11:47] <Absol> kyomai: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#687 [11:48] <kyomai> -.-"
#688 [11:48] <kyomai> lol
#689 [11:48] <kyomai> thx
#690 [11:48] * Kitakitina [Kitakitina@notlogged] has joined #minecrafthelp
#691 [11:49] <Kitakitina> i need help
#692 [11:49] <thgilfodrol> Kitakitina: what do you need help with?
#693 [11:49] <Kitakitina> crush report minecraft
#694 [11:50] <thgilfodrol> ??> Kitakitina launcher/crash-log
#695 [11:50] <Absol> Kitakitina: We need to see your crash log, which appears after a crash.
#696 [11:50] <Absol> Kitakitina: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#697 [11:51] <Kitakitina> ok i have
#698 [11:51] <Kitakitina> wait
#699 [11:51] * IAmDreaming [IAmDreaming@notlogged] has joined #minecrafthelp
#700 [11:51] <Kitakitina> http://paste.ubuntu.com/23740109/
#701 [11:51] * Nimo385Ideal [Nimo385Ideal@notlogged] has joined #minecrafthelp
#702 [11:51] <IAmDreaming> Hi
#703 [11:51] <thgilfodrol> IAmDreaming: good afternoon
#704 [11:51] <IAmDreaming> Ive Virtual Box and my minecraft wont work ;c
#705 [11:52] <IAmDreaming> Could you help me with that?
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#707 [11:52] <thgilfodrol> IAmDreaming: unless you use a gpu passthrough, I don't think your graphics capability is sufficient enough for minecraft
#708 [11:52] <sylvie_de_mooie> Hello, it doesn't work jet.
#709 [11:52] <thgilfodrol> sylvie_de_mooie: can I get the two logs?
#710 [11:52] <IAmDreaming> ?
#711 [11:52] <sylvie_de_mooie> I paste the launcher log: http://paste.ubuntu.com/23740147/
#712 [11:53] <thgilfodrol> Kitakitina: one moment
#713 [11:53] <IAmDreaming> Sylvie ik ben nl ;)
#714 [11:53] * iTzNeverPvP [iTzNeverPvP@notlogged] has joined #minecrafthelp
#715 [11:53] <thgilfodrol> sylvie_de_mooie: can I also get the game output?
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#718 [11:53] <Nimo385Ideal> hello?
#719 [11:53] * iTzNeverPvP [iTzNeverPvP@notlogged] has quit. (Client Quit)
#720 [11:53] <thgilfodrol> Nimo385Ideal: hello
#721 [11:53] <Nimo385Ideal> umm..... i am german i hope its not a problem that i cant speak so good english...
#722 [11:54] <thgilfodrol> Nimo385Ideal: feel free to try, or use google translate
#723 [11:54] <IAmDreaming> Thgilfodrol?
#724 [11:54] <IAmDreaming> http://pastebin.com/8TLYTwkC
#725 [11:54] <IAmDreaming> Look
#726 [11:54] <Nimo385Ideal> ok
#727 [11:54] <Nimo385Ideal> so... can i explain my problem in mc now? o.o
#728 [11:54] <Kitakitina> ok
#729 [11:54] <thgilfodrol> Nimo385Ideal: yes, just ask it
#730 [11:54] <Kitakitina> How did the crash report send you?
#731 [11:55] <thgilfodrol> Kitakitina: one moment
#732 [11:55] <Nimo385Ideal> so... everytime i play mc
#733 [11:55] <IAmDreaming> Em
#734 [11:55] <Nimo385Ideal> it crashes after 30 min
#735 [11:55] <IAmDreaming> Could any1 help me?
#736 [11:55] <Kitakitina> The chat does not let me paste it here
#737 [11:55] <Nimo385Ideal> and it is a java problem....
#738 [11:55] <Kitakitina> ok
#739 [11:55] <sylvie_de_mooie> and the game output log: http://paste.ubuntu.com/23740166/
#740 [11:55] <Nimo385Ideal> i have this problem now 2 years
#741 [11:55] <sylvie_de_mooie> Good luck
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#744 [11:55] <Nimo385Ideal> should i write the problem here?
#745 [11:55] <IAmDreaming> Hello
#746 [11:55] <thgilfodrol> ??> Nimo385Ideal launcher/crash-log
#747 [11:55] <Absol> Nimo385Ideal: We need to see your crash log, which appears after a crash.
#748 [11:55] <Absol> Nimo385Ideal: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#749 [11:55] <IAmDreaming> ive a problem aka launcher crash (http://pastebin.com/8TLYTwkC)
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#751 [11:56] <Nimo385Ideal> uhh ok wait
#752 [11:56] <IAmDreaming> There you can see it
#753 [11:56] <thgilfodrol> IAmDreaming: I don't think virtualbox will use your gpu
#754 [11:56] <thgilfodrol> IAmDreaming: it's likely emulated
#755 [11:56] <IAmDreaming> Isnt there a way to play?
#756 [11:56] <Nimo385Ideal> uhh in the minecraft order?
#757 [11:57] <IAmDreaming> Yes but i gave it allot room
#758 [11:57] <IAmDreaming> on my pc
#759 [11:57] <thgilfodrol> IAmDreaming: not that I know of, unless you set up gpu passthrough
#760 [11:57] <IAmDreaming> (OSX)
#761 [11:57] <Nimo385Ideal> thgilfodrol: which launcher? :´D
#762 [11:57] <IAmDreaming> How to do that?
#763 [11:57] <thgilfodrol> IAmDreaming: https://www.google.ca/search?q=virtualbox+gpu+emulation&oq=virtualbox+gpu+emulation&aqs=chrome..69i57j0j69i64.3832j0j7&sourceid=chrome&ie=UTF-8#q=virtualbox+graphics+card+passthrough
#764 [11:57] <thgilfodrol> Nimo385Ideal: are you using the beta launcher?
#765 [11:58] <Nimo385Ideal> thgilfodrol: i am really sry :D i just downloaded the launcher from the minecraft site
#766 [11:58] <sylvie_de_mooie> It just doesn't work. The launcher Log is: http://paste.ubuntu.com/23740177/
#767 [11:58] <sylvie_de_mooie> Heej I am dreaming is een nederlander :-)
#768 [11:59] <sylvie_de_mooie> dat praat wat makkelijker!
#769 [11:59] <thgilfodrol> sylvie_de_mooie: do you have any mods?
#770 [11:59] <sylvie_de_mooie> mods?
#771 [11:59] <thgilfodrol> guess not
#772 [11:59] <thgilfodrol> ??> sylvie_de_mooie win/dxdiag
#773 [11:59] <Absol> sylvie_de_mooie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#774 [11:59] <IAmDreaming> Gilf?
#775 [12:00] <IAmDreaming> Idk about that
#776 [12:00] <thgilfodrol> Nimo385Ideal: I'll need your crash report
#777 [12:00] <thgilfodrol> ??> Nimo385Ideal launcher/crash-log
#778 [12:00] <Absol> Nimo385Ideal: We need to see your crash log, which appears after a crash.
#779 [12:00] <Absol> Nimo385Ideal: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#780 [12:00] <Nimo385Ideal> ohh ok wait
#781 [12:00] <IAmDreaming> Gilfo?
#782 [12:00] <thgilfodrol> IAmDreaming: yes?
#783 [12:00] <IAmDreaming> Do you know some1?
#784 [12:00] <IAmDreaming> That can help me?
#785 [12:01] <Nimo385Ideal> thgilfodrol: it says Internal Exception: Java.io.IOException
#786 [12:01] <thgilfodrol> you could try ##techsupport on freenode, but setting up a gpu passthrough to play mc in a vm is rather involved
#787 [12:01] <thgilfodrol> Nimo385Ideal: provide the full error at the link provided
#788 [12:01] <Nimo385Ideal> thgilfodrol: ok wait a sec
#789 [12:02] <thgilfodrol> IAmDreaming: how come you can't just play the game on the host machine directly?
#790 [12:02] <Nimo385Ideal> i open translater
#791 [12:03] <Nimo385Ideal> thgilfodrol: it says Internal Exception: Java.io.IOException: an existing connection was closed by remotehost
#792 [12:03] <sylvie_de_mooie> Absol here is it: http://paste.ubuntu.com/23740209/
#793 [12:03] <Nimo385Ideal> thats what it says....
#794 [12:03] <IAmDreaming> Thg could you give me the link to that support?
#795 [12:03] <thgilfodrol> Nimo385Ideal: does the error appear in a popup?
#796 [12:03] <Nimo385Ideal> yes...
#797 [12:03] <thgilfodrol> IAmDreaming: point your irc client at irc.freenode.net and join ##techsupport
#798 [12:04] <thgilfodrol> IAmDreaming: oh wait, you're on webchat
#799 [12:04] <IAmDreaming> yep
#800 [12:04] <IAmDreaming> But em
#801 [12:04] <Nimo385Ideal> thgilfodrol: yes it does
#802 [12:04] <IAmDreaming> I wanna play on windows because I want regedit
#803 [12:04] <IAmDreaming> x3
#804 [12:05] <Nimo385Ideal> thgilfodrol: some of my friends told me that mc works now without java so i deleted it .... and mc worked but it was still crashing....
#805 [12:05] <thgilfodrol> IAmDreaming: go to https://webchat.freenode.net/ , type "##techsupport" in the Channels field if you run into issues with setting up your vm
#806 [12:05] <IAmDreaming> k
#807 [12:05] <thgilfodrol> IAmDreaming: but you can just dual boot with your computer
#808 [12:05] <thgilfodrol> IAmDreaming: set up another partition and install windows
#809 [12:05] <thgilfodrol> or use bootcamp
#810 [12:06] <Nimo385Ideal> ?
#811 [12:07] <thgilfodrol> ??> Nimo385Ideal launcher/log
#812 [12:07] <Absol> Nimo385Ideal: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#813 [12:07] <Absol> Nimo385Ideal: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#814 [12:08] <thgilfodrol> ??> sylvie_de_mooie win/reinst
#815 [12:08] <Absol> sylvie_de_mooie: You may need to reinstall the locally installed files that Minecraft puts into place.
#816 [12:08] <Absol> sylvie_de_mooie: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#818 [12:08] <sylvie_de_mooie> Absol, do you need something to fix the problem?
#819 [12:08] <thgilfodrol> sylvie_de_mooie: try reinstalling minecraft
#820 [12:08] <Kitakitina> thgilfodrol: I'm still waiting ?
#821 [12:08] <thgilfodrol> Kitakitina: looking at your issue now
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#823 [12:08] <sylvie_de_mooie> thank you
#824 [12:09] <Kitakitina> ok thanks !!
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#827 [12:09] <thgilfodrol> Kitakitina: download and install the driver at https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#828 [12:10] <Kitakitina> thgilfodrol: ok!
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#831 [12:15] <IAmDreaming> Thg
#832 [12:15] <IAmDreaming> They dont believe what I say
#833 [12:15] <IAmDreaming> So they kicked me.
#834 [12:16] <IAmDreaming> Dualboot is unsafe?
#835 [12:16] <IAmDreaming> thgilfodrol
#836 [12:17] * Mg_Aguiar [Mg_Aguiar@notlogged] has joined #minecrafthelp
#837 [12:17] <thgilfodrol> IAmDreaming: dual booting should be safe if you do it correctly
#838 [12:18] <IAmDreaming> But why does dualboot work and a virtualbox not?
#839 [12:18] <thgilfodrol> walking you through that, or gpu passthrough, or setting up VMs are all beyond the scope of this irc channel though
#840 [12:18] <Kitakitina> thgilfodrol: Tell me that I must restart the pc ... I do? Or should I do something else? you tell me
#841 [12:18] <thgilfodrol> IAmDreaming: because hardware in vms are virtualized and dual booting uses the actual hardware on a computer
#842 [12:19] <IAmDreaming> Ow ok
#843 [12:19] <IAmDreaming> I'll see
#844 [12:19] <thgilfodrol> Kitakitina: restart the computer, and come back if it still doesn't work
#845 [12:19] <IAmDreaming> Thanks for the help
#846 [12:19] <IAmDreaming> Have a nice day
#847 [12:19] <thgilfodrol> IAmDreaming: good luck
#848 [12:19] <Kitakitina> ok thank u very much
#849 [12:20] <Mg_Aguiar> nao consigo entra no meu craftlandia se alguém puder me explicar como fazer para entrar eu agradeço
#850 [12:20] <Mg_Aguiar> sempre fica quando acaba de carregar aparece que deu um problema
#851 [12:20] <thgilfodrol> ??> Mg_Aguiar lang/pt
#852 [12:20] <Absol> Mg_Aguiar: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#853 [12:21] <sylvie_de_mooie> Hello Absol, it just doesn't work.
#854 [12:21] <Mg_Aguiar> I can not enter my craftland if someone can explain to me how to get in. I thank you
#855 [12:21] <thgilfodrol> IAmDreaming: for future reference, in the future just state your problem in irc channels
#856 [12:21] * BlackGamer000 [BlackGamer000@notlogged] has joined #minecrafthelp
#857 [12:22] <thgilfodrol> Mg_Aguiar: you should contact their support for that
#858 [12:22] <BlackGamer000> hello
#859 [12:22] <thgilfodrol> BlackGamer000: hello
#860 [12:22] <BlackGamer000> can you help me? i have a problem with the game
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#862 [12:22] * Kitakitina [Kitakitina@notlogged] has quit. (Ping timeout: 180 seconds)
#863 [12:22] <thgilfodrol> BlackGamer000: what is it?
#864 [12:22] <sylvie_de_mooie> I copied my game output. http://paste.ubuntu.com/23740383/.
#865 [12:22] <BlackGamer000> when the game start 1 second and is crash (1.8.8)
#866 [12:23] <BlackGamer000> and crash*
#867 [12:23] <BlackGamer000> can i paste the string?
#868 [12:23] <Mg_Aguiar> Support as well explains me the best has it?
#869 [12:23] <BlackGamer000> i paste?
#870 [12:23] <thgilfodrol> Mg_Aguiar: I'm not sure I understand
#871 [12:24] <thgilfodrol> BlackGamer000: can you try it on 1.11.2?
#872 [12:24] <thgilfodrol> BlackGamer000: if it still crashes, do the following steps
#873 [12:24] <thgilfodrol> ??> BlackGamer000 launcher/crash-log
#874 [12:24] <Absol> BlackGamer000: We need to see your crash log, which appears after a crash.
#875 [12:24] <Absol> BlackGamer000: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#876 [12:25] <BlackGamer000> in 1.11.2 is working but in 1.8.8 not and the problem is...i have a server with that version and i can't play
#877 [12:25] <BlackGamer000> pc
#878 [12:25] <sylvie_de_mooie> My game crashs also. :-(
#879 [12:25] <BlackGamer000> same problem?
#880 [12:26] <sylvie_de_mooie> it works for 1 second and than it is gone.
#881 [12:26] <BlackGamer000> Same Problem...
#882 [12:26] <Mg_Aguiar> there
#883 [12:26] <Mg_Aguiar> Is there another way I can get the game?
#884 [12:26] <thgilfodrol> sylvie_de_mooie: are you using a texture pack?
#885 [12:26] <BlackGamer000> yes
#886 [12:27] <thgilfodrol> Mg_Aguiar: it is likely a server issue, contact the administrators there
#887 [12:27] <BlackGamer000> The Server is mine
#888 [12:27] <sylvie_de_mooie> I don't know. I just downloaded the game.
#889 [12:27] <BlackGamer000> i have tried to re-download the game
#890 [12:27] <BlackGamer000> but nothing
#891 [12:27] <thgilfodrol> BlackGamer000: can you provide the logs?
#892 [12:28] <BlackGamer000> the logs of today?
#893 [12:28] <Mg_Aguiar> How do I get myself in touch with elis ??
#894 [12:29] <thgilfodrol> Mg_Aguiar: check the server's website
#895 [12:29] <BlackGamer000> the server is ok
#896 [12:29] <thgilfodrol> ??> BlackGamer000 launcher/crash-log
#897 [12:29] <Absol> BlackGamer000: We need to see your crash log, which appears after a crash.
#898 [12:29] <Absol> BlackGamer000: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#899 [12:29] <thgilfodrol> ??> BlackGamer000 irc/multitasking
#900 [12:29] <Absol> BlackGamer000: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#901 [12:30] <BlackGamer000> ok wait a second
#902 [12:30] <Mg_Aguiar> OK, thanks for the help.
#903 [12:31] <BlackGamer000> the crash report of .minecraft?
#904 [12:31] <thgilfodrol> Mg_Aguiar: good luck
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#906 [12:32] <BlackGamer000> or the output of the launcher?
#907 [12:32] <sylvie_de_mooie> I downloaded the game on an other pc and it works :-)
#908 [12:32] <afzal> it wont let me log in the account. It allows me to type my details but wont log into my MOJANG account
#909 [12:33] <sylvie_de_mooie> Thanks for you're help and have a nice day
#910 [12:33] <afzal> i need help whay do you mean by that
#911 [12:33] <BlackGamer000> for my unlucky i have a singol pc and i can't game ;(
#912 [12:33] <afzal> what shall i do
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#915 [12:34] <sylvie_de_mooie> Good luck BlackGamer000!
#916 [12:34] <BlackGamer000> the crash report have a log or 2016
#917 [12:34] <BlackGamer000> thanks :)
#918 [12:35] <thgilfodrol> BlackGamer000: follow the instructions from Absol
#919 [12:35] <thgilfodrol> BlackGamer000: we need your crash log to proceed
#920 [12:35] <BlackGamer000> crash log of .minecraft??
#921 [12:37] * sylvie_de_mooie [sylvie_de_mooie@notlogged] has quit. (Quit: Web client closed)
#922 [12:37] <BlackGamer000> ok i do
#923 [12:37] <BlackGamer000> http://paste.ubuntu.com/23740507/
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#925 [12:37] <BlackGamer000> i have do *
#926 [12:37] <BlackGamer000> that
#927 [12:38] <Relentless> I need help logging into my minecraft account when i go to log in it says that the log in is wrong so i reset my password and ive tried again several times and it still aint working what can i do?
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#929 [12:40] <BlackGamer000> i have tried to delete all my versions and re-tried to download 1.8.8 but nothing...:(
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#931 [12:43] <BlackGamer000> help :(
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#934 [12:49] <thgilfodrol> BlackGamer000: does it crash?
#935 [12:49] <iRonzz> hi
#936 [12:49] <iRonzz> Hi I can't get back my stolen my account and account minecraft repeatedly asked them to send mail but by no means mail didn't come and I do not get back account account even had optifine cape please help pls help
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#939 [12:49] <iRonzz> Hi I can't get back my stolen my account and account minecraft repeatedly asked them to send mail but by no means mail didn't come and I do not get back account account even had optifine cape please help pls help
#940 [12:49] <iRonzz> Hi I can't get back my stolen my account and account minecraft repeatedly asked them to send mail but by no means mail didn't come and I do not get back account account even had optifine cape please help pls help
#941 [12:49] <iRonzz> Hi I can't get back my stolen my account and account minecraft repeatedly asked them to send mail but by no means mail didn't come and I do not get back account account even had optifine cape please help pls help
#942 [12:49] <thgilfodrol> ??> iRonzz account/hacked
#943 [12:49] <iRonzz> Hi I can't get back my stolen my account and account minecraft repeatedly asked them to send mail but by no means mail didn't come and I do not get back account account even had optifine cape please help pls helpHi I can't get back my stolen my account and account minecraft repeatedly asked them to send mail but by no means mail didn't come and I do not get back account account even had optifine cape please help pls help
#944 [12:49] * Absol kicked iRonzz from #minecrafthelp (Reason: Ronzz :Stop spamming)
#945 [12:49] <Absol> iRonzz: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#946 [12:49] <Absol> iRonzz: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#947 [12:50] <BlackGamer000> the 1.8.8?
#948 [12:51] <thgilfodrol> yes
#949 [12:51] <BlackGamer000> wait i restart the launcher
#950 [12:51] * Angryman [Angryman@notlogged] has joined #minecrafthelp
#951 [12:51] <BlackGamer000> OMGGGGGGGGG
#952 [12:51] <BlackGamer000> NOW IS WORKINGGGG
#953 [12:51] <BlackGamer000> THANKS!!!!!!!!!
#954 [12:53] <BlackGamer000> thanks for help me support :) thanks
#955 [12:53] <Angryman> I bought the minecraft cartoon texture pack on PS3 and in the preview it shows these huge mountains kind of like in Utah. And I can't seem to find any seed to accomplish that look. They are huge red deser mountains please help
#956 [12:53] <BlackGamer000> now i'm going off thanks :)
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#958 [12:56] * BlackGamer000 [BlackGamer000@notlogged] has quit. (Ping timeout: 180 seconds)
#959 [12:56] <iBurke^> Angryman: Unfortunately we cannot help with seeds. Your best bet is googling. Even then, there is no guarantee.
#960 [12:58] <Angryman> Fuck ass nigga
#961 [12:58] <Absol> Angryman: Please keep it civil
#962 [12:58] * joao [joao@notlogged] has joined #minecrafthelp
#963 [12:58] <Angryman> F u k a s s ni g ga
#964 [12:59] <iBurke^> Keep going...
#965 [12:59] <iBurke^> Keep going...
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#971 [13:03] <Karegan> Hi! I forgot my minecraft password, and when I try to recover it, I dont receive the reset email
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#977 [13:32] <Fano> Hello?
#978 [13:32] <Fano> in the page of minecraft i can`t not login
#979 [13:33] <Fano> It says to me: an error prevented to process your request
#980 [13:33] <Fano> Hi?
#981 [13:33] <mattym> ??> Fano tools/hjt
#982 [13:33] * Joran_D [Joran_D@notlogged] has joined #minecrafthelp
#983 [13:33] <Absol> Fano: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#984 [13:33] <Absol> Fano: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#988 [14:05] * pommoz [pommoz@notlogged] has joined #minecrafthelp
#989 [14:06] <pommoz> Does anyone know if the Windows Mobile version of PE suppirts the use of XBox Obe controllers?
#990 [14:07] <pommoz> *supoorts *One
#991 [14:08] <mattym> pommoz, Best bet would be to try and find out.
#992 [14:10] <pommoz> mattyn, cheers i have. seems the games settings has the provision but when you connect the controller it diesn't seem to respond. perhaps i have answered my iwn question?!
#993 [14:10] <mattym> pommoz, If you device can connect to the controller and the game doesnt pick it up after, then yeah, its probably not 100% compatible.
#994 [14:13] <pommoz> mattyn, ah the joys...i just live the fact you can use the controller on an ios/andriid device but not on a MS! one day :-)
#995 [14:15] <pommoz> mattym, sorry for the typos
#996 [14:20] * _Roselite_ [_Roselite_@notlogged] has joined #minecrafthelp
#997 [14:21] <_Roselite_> my minecraft keep crashing and i dont know what to do about it :/
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#1001 [14:39] * Chris is now known as Kirito
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#1003 [14:45] <Lemos> I want to change my email but I can not How do I change the email?
#1004 [14:47] <Kirito> Lemos: For your Mojang account?
#1005 [14:48] <Kirito> Lemos: Are you able to access your Mojang account with the current email?
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#1007 [14:50] * bulbfluf [bulbfluf@notlogged] has joined #minecrafthelp
#1008 [14:50] <Batteredburrito> Cannot login to account and not receiving password reset links
#1009 [14:51] * Batteredburrito [Batteredburrito@notlogged] has quit. (Client Quit)
#1010 [14:51] <thgilfodrol> Batteredburrito: have you checked the spam or junk folders, for all of your emails?
#1011 [14:51] <thgilfodrol> rip
#1012 [14:51] <bulbfluf> no speak english
#1013 [14:51] * Rosmel [Rosmel@notlogged] has joined #minecrafthelp
#1014 [14:51] <Kirito> thgilfodrol: You'll see a good lot of people do that.
#1015 [14:51] <thgilfodrol> Kirito: yeah
#1016 [14:51] <bulbfluf> eu falo portugues
#1017 [14:52] <thgilfodrol> ??> bulbfluf lang/pt
#1018 [14:52] <Absol> bulbfluf: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1019 [14:52] <bulbfluf> ok
#1020 [14:52] * iBurke^ [iBurke^@notlogged] has joined #minecrafthelp
#1021 [14:55] <bulbfluf> In my minecraft comes a message lack of updated grafhic
#1022 [14:55] <bulbfluf> ...
#1023 [14:55] <Kirito> ??> bulbfluf win/dxdiag
#1024 [14:55] <Absol> bulbfluf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1025 [14:56] <Lemos> kirito Yes I can log into my mojang account.
#1026 [14:56] <bulbfluf> ok
#1027 [14:56] <Kirito> ??> Lemos account/reset-email
#1028 [14:57] <Absol> Lemos: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#1029 [14:57] * bulbfluf [bulbfluf@notlogged] has quit. (Quit: Web client closed)
#1030 [14:57] <Lemos> I want to change the email but it is asking for the ID.
#1031 [14:58] <Lemos> I bought minecraft in 2013 and my credit card is not the same.
#1032 [14:58] <Lemos> How can I retrieve the ID?
#1033 [14:59] <iBurke^> ??> Lemos account/trans-id
#1034 [14:59] <Absol> Lemos: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1035 [14:59] <Kirito> I miss Cube. He hasn't been on in ten days.
#1036 [14:59] <iBurke^> !flags
#1037 [14:59] <Kirito> urielsalis: Were you around before he left?
#1038 [15:00] <iBurke^> I believe uriel is on vacation
#1039 [15:00] <Kirito> Oh
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#1043 [15:12] * Imkrk [Imkrk@notlogged] has joined #minecrafthelp
#1044 [15:13] <sniccer> Hello any body
#1045 [15:13] <Kirito> Hey there, sniccer
#1046 [15:13] * OTINIEL [OTINIEL@notlogged] has joined #minecrafthelp
#1047 [15:13] <sniccer> i buy the game 2015 at g2a
#1048 [15:13] <Imkrk> Just migrated account from old minecraft account, account and password still won't work no matter how many times I reset my password
#1049 [15:13] <sniccer> i play 1 years
#1050 [15:13] <sniccer> and now i can't found
#1051 [15:14] <sniccer> i see all email
#1052 [15:14] <mattym> Imkrk, Your able to reset the password via the email they send?
#1053 [15:14] <Kirito> sniccer: Firstly, you shouldn't have purchased the game off G2A. Mojang does not like players to purchase Minecraft keys off of sites other than their own
#1054 [15:14] <iBurke> Imkrk: How many times have you tried to login
#1055 [15:14] <Kirito> sniccer: Second, please refine your issue. Are you having trouble logging into your account?
#1056 [15:15] <Kirito> ??> Imkrk login/throttle
#1057 [15:15] <Absol> Imkrk: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1058 [15:15] <Absol> Imkrk: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1059 [15:15] <sniccer> when i buy acount i use chose new email pasword and username
#1060 [15:16] <Imkrk> It said I reached my maximum number of resets or something along those lines
#1061 [15:16] <Imkrk> and yes I reset via email about 3 times I think
#1062 [15:16] <sniccer> so the g2a or the old people can't stole
#1063 [15:16] <mattym> Imkrk, Yeah read the info Absol wrote, wait 3 hours with not attempts to change it or log in, then try one more reset.
#1064 [15:16] <Imkrk> and yes I can't log in into my account, on either the website or minecraft launcher
#1065 [15:16] <Imkrk> Okay
#1066 [15:16] <mattym> sniccer, As g2a is not a valid way to purchase it, there is nothing you can do.
#1067 [15:16] * pleashelptwo [pleashelptwo@notlogged] has joined #minecrafthelp
#1068 [15:17] <pleashelptwo> h
#1069 [15:17] <Kirito> sniccer: Still, you took a risk purchasing from there, as there was no real way to verify pre-purchase if the key was used or not. Anyway, are you having trouble logging into your account?
#1070 [15:17] <pleashelptwo> hi
#1071 [15:17] <pleashelptwo> hi
#1072 [15:17] <pleashelptwo> hi
#1073 [15:17] <pleashelptwo> hi
#1074 [15:17] * Absol kicked pleashelptwo from #minecrafthelp (Reason: leashelptwo :Stop spamming)
#1075 [15:17] <iBurke> ._.
#1076 [15:17] * Kirito pats Absol
#1076 [15:17] <Kirito> Good boy.
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#1078 [15:17] * pleashelptwo [pleashelptwo@notlogged] has joined #minecrafthelp
#1079 [15:17] <pleashelptwo> hi people
#1080 [15:17] <iBurke> ?? ask
#1081 [15:17] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1082 [15:17] <Kirito> pleashelptwo: Please don't spam. If you need help, please be patient.
#1083 [15:17] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1084 [15:17] <pleashelptwo> i need help
#1085 [15:17] <pleashelptwo> sorry
#1086 [15:17] <pleashelptwo> i said that
#1087 [15:17] <sniccer> no now i login with email addres and password
#1088 [15:18] <Kirito> sniccer: Okay, then what's the issue?
#1089 [15:18] <Kirito> If you're able to log into your account
#1090 [15:18] <pleashelptwo> i thats the problem
#1091 [15:18] <pleashelptwo> i cant log in to my account
#1092 [15:18] <sniccer> You do not have the email address of a specific game
#1093 [15:18] <Kirito> ??> pleashelptwo irc/multitasking/!
#1094 [15:18] <Absol> pleashelptwo: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#1095 [15:18] <Absol> pleashelptwo: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#1096 [15:19] <iBurke> pleashelptwo Have you tried logging in to account.mojang.com/me?
#1097 [15:19] <Kirito> sniccer: What's your username?
#1098 [15:19] <sniccer> sniccer
#1099 [15:19] <iBurke> lol
#1100 [15:21] * pleashelptwo [pleashelptwo@notlogged] has quit. (Ping timeout: 180 seconds)
#1101 [15:21] <Kirito> sniccer: That username hasn't been claimed. Please log into https://account.mojang.com/me and tell me what it says under "Profile Name" for Minecraft
#1102 [15:22] * iBurke^ [iBurke^@notlogged] has quit. (Killed (NickServ (GHOST command used by iBurke!iBurke@ipv6.3.xi.elitebnc.org)))
#1103 [15:25] <sniccer> i can import ald premium games
#1104 [15:25] * speedsterr [speedsterr@notlogged] has joined #minecrafthelp
#1105 [15:25] <sniccer> olda minecraft acount
#1106 [15:25] <speedsterr> my account got hacked
#1107 [15:26] <thgilfodrol> ??> speedsterr account/hacked
#1108 [15:26] <Absol> speedsterr: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1109 [15:26] <Absol> speedsterr: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1110 [15:26] <Kirito> sniccer: Is there a username on there? If not, is there an option to choose one?
#1111 [15:26] <speedsterr> yeah my account go hacked and the email and password was changed
#1112 [15:27] <thgilfodrol> ??> speedsterr account/send-email
#1113 [15:27] <Absol> speedsterr: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1114 [15:27] <Absol> speedsterr: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1115 [15:27] <thgilfodrol> ??> speedsterr account/trans-id
#1116 [15:27] <Absol> speedsterr: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1117 [15:27] <Kirito> thgilfodrol is the real MVP tonight
#1118 [15:27] <sniccer> nope i just can make the secure
#1119 [15:27] <sniccer> or try srols
#1120 [15:29] <Kirito> sniccer: Hm, one moment
#1121 [15:29] <Kirito> sniccer: https://minecraft.net/en-us/store/minecraft/ Tell me if it says you own Minecraft.
#1122 [15:30] <Kirito> It should say in big, bold letters: "You already own Minecraft!"
#1123 [15:30] <thgilfodrol> Kirito: got nothing else to do either way
#1124 [15:33] <sniccer> i give up
#1125 [15:34] * TheHazard_Gamer [TheHazard_Gamer@notlogged] has joined #minecrafthelp
#1126 [15:34] <Kirito> sniccer: Does it not show that, or?
#1127 [15:34] <sniccer> stop the page 3
#1128 [15:35] <Kirito> sniccer: Log into the Minecraft page (top right), then try the link again
#1129 [15:37] <sniccer> stop the buy
#1130 [15:37] <sniccer> so or was stolen
#1131 [15:37] <sniccer> or i dont know xD
#1132 [15:38] <Kirito> sniccer: If it doesn't say "You already own Minecraft," then whoever put it on G2A just offered a Mojang account with no Minecraft account tied to it.
#1133 [15:40] * kuveatpho [kuveatpho@notlogged] has joined #minecrafthelp
#1134 [15:41] <sniccer> likely. I write the messages on the g2a and i try maybe :)
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#1136 [15:42] * Nick is now known as Guest23465
#1137 [15:42] <Kirito> sniccer: Good luck!
#1138 [15:44] * Guest23465 is now known as Nick
#1139 [15:45] <kuveatpho> How come i can log into my mojang account on my mobile and not on my pc?
#1140 [15:45] <Nickypoo> I am trying to get minecraft windows 10 edition to stop autologging me into my xbox account and using a gamertag i dont want it to use, and i cant log out of xbox for some reason, because everytime i "sign out" i check the app again to make sure im not logged in, and im still logged in.
#1141 [15:45] <iBurke> kuveatpho: Do you use MCLeaks
#1142 [15:46] <kuveatpho> no
#1143 [15:46] <iBurke> ??> kuveatpho tools/hjt
#1144 [15:46] <Absol> kuveatpho: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1145 [15:46] <Absol> kuveatpho: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1146 [15:46] <Kirito> kuveatpho: Does it give an error on PC when you try to log in?
#1147 [15:47] <Kirito> Nickypoo: IIRC that's just the nature of Minecraft W10, it's auto-linked to your Xbox account. Not too sure how to unlink it
#1148 [15:47] <Kirito> I'll poke around in it for a bit if you'll wait
#1149 [15:47] <kuveatpho> it just says "user or password is incorrect"
#1150 [15:47] <mattym> Nickypoo, Windows 10 also has a specific Xbox Live app on its own, you may need to log out of that as well.
#1151 [15:48] <Nickypoo> okay, ill check that @mattym
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#1153 [15:49] <Nickypoo> what would that app be called mattym? i cant seem to find it, just the xbox app itself
#1154 [15:50] <mattym> Nickypoo, Yes
#1155 [15:50] <Nickypoo> ?
#1156 [15:50] * DerPizzaservice [DerPizzaservice@notlogged] has joined #minecrafthelp
#1157 [15:50] <mattym> Nickypoo, The app is just called Xbox
#1158 [15:50] <kuveatpho> rephrased question: How come I can log onto my mojang account on mobile (safari) and not on pc (microsoftEdge, Chrome)?
#1159 [15:51] <mattym> kuveatpho, What error do you get on your PC?
#1160 [15:51] <iBurke> kuveatpho: Did you plan on doing the instructions Absol wrote to you?
#1161 [15:51] <mattym> iBurke, Its probably not needed.
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#1165 [15:53] <kuveatpho> @iBurke should i download HijackThis.exe?
#1166 [15:53] <mattym> kuveatpho, What error do you get on your PC?
#1167 [15:53] <iBurke> kuveatpho: matty said it's probably not needed
#1168 [15:53] <iBurke> mattym: Invalid username / password
#1169 [15:53] <mattym> kuveatpho, Have you tried resetting the password?
#1170 [15:54] <Kirito> kuveatpho: Quick question before you go resetting your password
#1171 [15:54] <Kirito> kuveatpho: Do you type the password on your phone, or does it autofill?
#1172 [15:54] <Kirito> And likewise for your PC
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#1174 [15:54] <iBurke> Lol
#1175 [15:54] <iBurke> Guess he got annoyed with everyone trying to help him
#1176 [15:55] <Nickypoo> mattym okay, so new problem, im not sure if you can help me on this part, or if i should just go to some xbox support person, but everytime i "sign out" of the xbox app, i open it to see if its really logged out, and i get automatically logged in, it doesnt even ask for a username and password
#1177 [15:55] <mattym> Nickypoo, The xbox app itself?
#1178 [15:55] <Nickypoo> yea
#1179 [15:56] <mattym> Nickypoo, Hmm, are you logging into Windows with the same account?
#1180 [15:56] * sniccer [sniccer@notlogged] has quit. (Ping timeout: 180 seconds)
#1181 [15:56] <Nickypoo> yea......thanks, i see whats up now
#1182 [15:57] <mattym> Nickypoo, You can set Windows to use a local account instead of an online one
#1183 [15:57] <mattym> Nickypoo, Then it wont auto log into the xbox app.
#1184 [15:59] <Nickypoo> oh, can you help me on that part as well plz?
#1185 [15:59] * gabinoel [gabinoel@notlogged] has joined #minecrafthelp
#1186 [15:59] <mattym> Nickypoo, From the Home/Windows button, go to Settings, then Accounts.
#1187 [16:00] <Nickypoo> ok, im there
#1188 [16:00] <mattym> Nickypoo, It should be a matter of logging out there, and then creating a local account instead of logging into a MS/Xbox Live account.
#1189 [16:00] <mattym> Nickypoo, Ive never used it with an online account so im not really sure exactly how it will look for you.
#1190 [16:01] <Nickypoo> ok, thanks, ima try that right now, if i get logged out of this site, ill try to come back :D
#1191 [16:02] <mattym> Nickypoo, Once you are using a local account. You should be able to log in or out of Xbox as needed.
#1192 [16:02] <Nickypoo> okie ^-^ ill come back and tell you if it works, thanks so much!!
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#1196 [16:07] <nickypoo> dang, i wanted to say thanks to one of these people that helped me on this chat so badly
#1197 [16:07] <mattym> ?
#1198 [16:08] <nickypoo> hai
#1199 [16:08] <nickypoo> thanks!!
#1200 [16:08] <mattym> nickypoo, Working now?
#1201 [16:08] <nickypoo> yesh ^-^ thank you so much!!
#1202 [16:08] <mattym> Excellent, enjoy!
#1203 [16:08] <nickypoo> ok bye, just wanted to thank you
#1204 [16:08] <nickypoo> ok bye, just wanted to thank you
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#1209 [16:11] <DieENEvanYoutube> Eey, I using MCleaks en i remove that and the error suncertpathbuilderexception
#1210 [16:11] <DieENEvanYoutube> How can i repair that
#1211 [16:13] <thgilfodrol> ??> DieENEvanYoutube win/hosts/edit
#1212 [16:13] <Absol> DieENEvanYoutube: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1213 [16:13] <Absol> DieENEvanYoutube: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1214 [16:13] <thgilfodrol> ??> DieENEvanYoutube info/mcleaks
#1215 [16:13] <Absol> DieENEvanYoutube: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1216 [16:13] <Absol> DieENEvanYoutube: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1217 [16:15] <Shadowfax> hi guys, so i recently reinstalled minecraft windows 10 edition, and well, last time i was able to get on PE servers and stuff, but for some reason, it doesnt allow me to connect to any servers anymore, it always just says "unable to connect to world"
#1218 [16:15] * KatelynnIsHere [KatelynnIsHere@notlogged] has joined #minecrafthelp
#1219 [16:15] <thgilfodrol> perhaps the servers are on a different version
#1220 [16:15] <KatelynnIsHere> So I changed my password but i cant accses my account now, even with the correct password?
#1221 [16:16] <thgilfodrol> ??> KatelynnIsHere login/throttle
#1222 [16:16] <Absol> KatelynnIsHere: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1223 [16:16] <Absol> KatelynnIsHere: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1224 [16:16] <Shadowfax> no, we are on the same version, 1.0.0
#1225 [16:17] <KatelynnIsHere> I have to change my password again?? uhg, thank you
#1226 [16:17] <thgilfodrol> KatelynnIsHere: wait an hour before doing that, but yeah
#1227 [16:17] <KatelynnIsHere> Thanl you very much
#1228 [16:19] <Shadowfax> gtg, its ok if you couldnt answer, ill try to come back later, i gtg
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#1232 [16:27] <DieENEvanYoutube> Thgilfodrol > Can you the steps translaten in the dutch ?
#1233 [16:30] <DieENEvanYoutube> how to can i dit do in the dutch
#1234 [16:30] <thgilfodrol> ??> DieENEvanYoutube lang/nl
#1235 [16:30] <Absol> DieENEvanYoutube: Wij spreken hier alleen Engels. U kunt echter, indien u dat wenst, het proberen met behulp van een vertaler, zoals https://translate.google.com/#nl/en
#1236 [16:31] <thgilfodrol> DieENEvanYoutube: we've gone over this yesterday- this is an english channel and I don't speak dutch, but you're free to take instructions here and run them through a translator yourself
#1237 [16:34] <DieENEvanYoutube> The command %SystemRoot%\System32\drivers\etc\hosts dosnt word in scout
#1238 [16:35] <DieENEvanYoutube> Can je take screens of the instrucies
#1239 [16:35] <thgilfodrol> DieENEvanYoutube: %SystemRoot%\System32\drivers\etc\hosts is not a command, but rather a file path
#1240 [16:36] <DieENEvanYoutube> how can i run that command ?
#1241 [16:36] <DieENEvanYoutube> cmd ?
#1242 [16:37] <thgilfodrol> DieENEvanYoutube: that line is not a command
#1243 [16:37] <thgilfodrol> for example, the current computer I'm on is running windows 8.1
#1244 [16:37] <thgilfodrol> I would go to search, and type in notepad: http://thgil.ganks.me/6BB11RVH.png
#1245 [16:38] <thgilfodrol> you would right click on notepad, and click on Run as Administrator: http://thgil.ganks.me/AtGdZxuU.png
#1246 [16:39] <thgilfodrol> then in notepad's file -> open interface, type in %SystemRoot%\System32\drivers\etc\hosts
#1247 [16:40] <DieENEvanYoutube> Yes
#1248 [16:40] <DieENEvanYoutube> i see thit [IP] authserver.mojang.com [IP] sessionserver.mojang.com
#1249 [16:40] <thgilfodrol> now remove all entries containing mojang in your system's hosts file
#1250 [16:40] <thgilfodrol> so remove every line
#1251 [16:41] <DieENEvanYoutube> Yes i do it
#1252 [16:41] <DieENEvanYoutube> Is removed
#1253 [16:41] <thgilfodrol> now save the file
#1254 [16:41] <thgilfodrol> try minecraft again
#1255 [16:41] <thgilfodrol> and remember to not use mcleaks again
#1256 [16:44] <DieENEvanYoutube> THANXS
#1257 [16:44] <DieENEvanYoutube> ITS WORK
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#1260 [16:51] <Steven> Heyyy, logged into my minecraft account (it's been a while) and tried to play the game but to no avail. Says I don't own the game. Go to site and see that it's changed. Because I bought the game way back when, I clicked the button to migrate my old account. Put in the info but it keeps saying it is incorrect even though i've logged in and out with the same info a number of times just to make sure.
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#1263 [16:55] <DieENEvanYoutube> Eey, I have mcleaks removed en my minecraft is working etc good. My optfine does not go to .minecraft which is still in connecting mcleaks
#1264 [16:58] <DieENEvanYoutube> ??
#1265 [16:58] <DieENEvanYoutube> What most i do to fixen mij optifine downloading in the folder .minecraft and not mcleaks shizle
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#1268 [17:02] <DieENEvanYoutube> Can you help my Absol or another moderator in the chat
#1269 [17:04] <Steven> Shhhhh, do not disturb the masters, they grace us with their presence and will help us when the need arises.
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#1272 [17:06] <Steven> I am sorry for bothering you all, I redact my need for help for I have figured out the answer from your divine silence o great ones. Thank you all and praise be to Notch, long live his name.
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#1277 [17:08] <josh_> does anybody know why i cant purchase a copy of minecraft for pc online?
#1278 [17:10] * xboxgam3r1 [xboxgam3r1@notlogged] has joined #minecrafthelp
#1279 [17:11] <xboxgam3r1> every time i log into a server or single player on minecraft the chunks turn black and the letters on the start screen disappear
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#1281 [17:12] <xboxgam3r1> also the chat disappears
#1282 [17:12] <xboxgam3r1> but it doesnt show an error code on my launcher
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#1287 [17:29] <DieENEvanYoutube> What most i do to fixen mij optifine downloading in the folder .minecraft and not mcleaks shizle
#1288 [17:32] <DieENEvanYoutube> Eey, I have mcleaks removed en my minecraft is working etc good. My optfine does not go to .minecraft which is still in connecting mcleaks
#1289 [17:35] <pie_flavor> DieENEvanYoutube: We do not support mods here, sorry.
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#1293 [18:05] * DragonGamesRJ [DragonGamesRJ@notlogged] has joined #minecrafthelp
#1294 [18:05] <DragonGamesRJ> Guys i need help
#1295 [18:05] * ninj0ke [ninj0ke@notlogged] has joined #minecrafthelp
#1296 [18:05] <pie_flavor> DragonGamesRJ: With what?
#1297 [18:06] <DragonGamesRJ> My Minecraft is crashing
#1298 [18:06] <pie_flavor> DragonGamesRJ: Please put the crash report on paste.ubuntu.com and put the link in chat.
#1299 [18:06] <pie_flavor> DragonGamesRJ: Please put the crash report on paste.ubuntu.com and put the link in chat.
#1300 [18:08] * ninj0ke [ninj0ke@notlogged] has left #minecrafthelp
#1301 [18:09] <DragonGamesRJ> here the link pie_flavor
#1302 [18:09] <DragonGamesRJ> http://paste.ubuntu.com/23742404/
#1303 [18:09] <DragonGamesRJ> http://paste.ubuntu.com/23742404/
#1304 [18:09] <pie_flavor> ??> DragonGamesRJ win/dxdiag
#1305 [18:09] <Absol> DragonGamesRJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1306 [18:12] <DragonGamesRJ> http://paste.ubuntu.com/23742424/
#1307 [18:12] <DragonGamesRJ> http://paste.ubuntu.com/23742424/
#1308 [18:12] <pie_flavor> DragonGamesRJ: please stop pasting things twice
#1309 [18:13] <DragonGamesRJ> This significate ''Flooding'' ?
#1310 [18:13] <pie_flavor> DragonGamesRJ: Yeah, and it's annoying and pointless.
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#1312 [18:16] <pie_flavor> DragonGamesRJ: one moment, please
#1313 [18:16] <DragonGamesRJ> ok
#1314 [18:17] <pie_flavor> DragonGamesRJ: Unfortunately, your computer does not meet the minimum requirements to play Minecraft.
#1315 [18:17] <pie_flavor> DragonGamesRJ: It has an incredibly old processor, and only one gigabyte of RAM.
#1316 [18:17] <DragonGamesRJ> what the requirements of Minecraft what i Need
#1317 [18:17] <DragonGamesRJ> ?
#1318 [18:18] <pie_flavor> DragonGamesRJ: Minimum requirements are 2GB of ram, and more processing power than a microwave
#1319 [18:18] <pie_flavor> i.e. at least a Pentium D
#1320 [18:20] <DragonGamesRJ> 2 GB and more processing power ? i need just it ?
#1321 [18:20] <pie_flavor> DragonGamesRJ: You're going to need a modern computer, I'll just put it that way.
#1322 [18:21] <DragonGamesRJ> But my computer don't have graphic adapter
#1323 [18:21] <pie_flavor> DragonGamesRJ: Your computer does not meet Minecraft's minimum requirements. You will need a better computer to play Minecraft.
#1324 [18:23] <DragonGamesRJ> but my com puter is fast and how you say im just have 1 GB but then it's cool
#1325 [18:23] <DragonGamesRJ> my computer
#1326 [18:23] <DragonGamesRJ> its fast
#1327 [18:23] <pie_flavor> DragonGamesRJ: No, your computer is approximately a potato. The cheaper computers nowadays have 8 gigabytes.
#1328 [18:24] * Marthbow24 [Marthbow24@notlogged] has joined #minecrafthelp
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#1330 [18:26] <pie_flavor> DragonGamesRJ: Even if you were able to upgrade your RAM, that still leaves the fact that the processor, an integral part of the computer, is severely underpowered
#1331 [18:26] <pie_flavor> DragonGamesRJ: Replace this, replace that, eventually it's just cheaper to replace the whole computer.
#1332 [18:27] <pie_flavor> DragonGamesRJ: And even if you did meet the absolute minimum requirements, Minecraft would probably run at about 5 FPS, due to it being, you know, the absolute minimum.
#1333 [18:28] * matheus_gg123 [matheus_gg123@notlogged] has joined #minecrafthelp
#1334 [18:28] * matheus_gg123 [matheus_gg123@notlogged] has joined #minecrafthelp
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#1336 [18:31] <DragonGamesRJ> pie_flavor: But im gonna buy one Video card of Nvidia in Brazil
#1337 [18:31] <pie_flavor> DragonGamesRJ: Then I wish you good luck, and good fire departments.
#1338 [18:33] <DragonGamesRJ> you are saying what my computer is going ... explode ?
#1339 [18:33] <pie_flavor> DragonGamesRJ: Jokingly.
#1340 [18:34] <pie_flavor> DragonGamesRJ: What I am seriously saying is that installing a new video card will cause more problems than it solves.
#1341 [18:34] <pie_flavor> DragonGamesRJ: And that you would be much better off just buying a new computer.
#1342 [18:34] <pie_flavor> DragonGamesRJ: Remember, I didn't even mention your graphics card - a newer processor would have good enough integrated graphics, and what you're really lacking is a processor and RAM.
#1343 [18:35] <DragonGamesRJ> Nossa essa foi muito boa ! levei até um susto agora
#1344 [18:35] * OutplayPrime [OutplayPrime@notlogged] has joined #minecrafthelp
#1345 [18:35] <DragonGamesRJ> Wow this was very good! I got scared now
#1346 [18:35] <thgilfodrol> DragonGamesRJ: point is, make sure your power supply unit can handle it, make sure your motherboard has the pcie x16 slot for it, etc
#1347 [18:35] * ciprian [ciprian@notlogged] has joined #minecrafthelp
#1348 [18:35] <thgilfodrol> DragonGamesRJ: if you don't know what the above are, you should prepare more before adding a component
#1349 [18:35] * _PaniK [_PaniK@notlogged] has joined #minecrafthelp
#1350 [18:36] <_PaniK> hello
#1351 [18:36] <thgilfodrol> DragonGamesRJ: and yeah, there are $30 USD computers that have similar performance to that computer
#1352 [18:36] <OutplayPrime> Can someone help me with a "java.lang.OutOfMemoryError: Java heap space" error?
#1353 [18:36] <thgilfodrol> _PaniK: hello
#1354 [18:36] <thgilfodrol> OutplayPrime: your minecraft ran out of memory
#1355 [18:36] <ciprian> hey i have a question i can
#1356 [18:36] <_PaniK> I do not know to change my email to my minecraft account
#1357 [18:37] <OutplayPrime> I can't run it to begin with is the problem
#1358 [18:37] <pie_flavor> ??> OutplayPrime launcher/more-ram
#1359 [18:37] <Absol> OutplayPrime: A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/tutorials-and-faqs/1871637-tutorial-allocate-more-memory-for-minecraft
#1360 [18:37] <pie_flavor> _PaniK: You can do it from your Mojang Account Settings page.
#1361 [18:37] <DragonGamesRJ> im don't live in EUA
#1362 [18:37] <thgilfodrol> ciprian: just ask it
#1363 [18:37] <DragonGamesRJ> !
#1364 [18:38] <_PaniK> It's says error
#1365 [18:38] <pie_flavor> DragonGamesRJ: My official advice is to buy a new computer.
#1366 [18:38] <thgilfodrol> _PaniK: can you provide the full error message?
#1367 [18:38] <_PaniK> It says Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID
#1368 [18:38] <DragonGamesRJ> but my computer is New!!
#1369 [18:39] <pie_flavor> DragonGamesRJ: It is definitely not.
#1370 [18:39] <pie_flavor> DragonGamesRJ: If your computer doesn't meet Minecraft's minimum requirements, then it is astoundingly old.
#1371 [18:40] <DragonGamesRJ> but im win the computer have one week
#1372 [18:40] <pie_flavor> DragonGamesRJ: I'm sorry, that was incomprehensible.
#1373 [18:40] * ciprian [ciprian@notlogged] has quit. (Ping timeout: 180 seconds)
#1374 [18:41] <DragonGamesRJ> But im can buy more things to my PC ?
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#1378 [18:44] * _PaniK [_PaniK@notlogged] has quit. (Ping timeout: 180 seconds)
#1379 [18:44] <meme_> How would I go about getting my account back if it was from before the mojang log in
#1380 [18:44] <pie_flavor> ??> meme_ account/send-email
#1381 [18:44] <Absol> meme_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1382 [18:44] <Absol> meme_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1385 [19:02] <Raverst> if i try to start i crashes
#1386 [19:02] <thgilfodrol> ??> Raverst launcher/crash-log
#1387 [19:02] <Absol> Raverst: We need to see your crash log, which appears after a crash.
#1388 [19:02] <Absol> Raverst: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1389 [19:03] <Raverst> http://paste.ubuntu.com/23742726/
#1390 [19:03] <pie_flavor> Raverst: Unfortunately, your graphics card, the Mobile Intel Series 4, isn't supported on Windows 10. You'll need to reinstall your previous version of Windows or use a different computer.
#1391 [19:03] <Raverst> ok thanx
#1392 [19:04] <Tawd> Hello, I am ptrying to play MC PC version, and i loads up, but within minutes of playing it freezes and i have to reboot the client. I've tried upgrading and downgrading my graphics card. I tried allocating more memory to MC, and a couple other things i cant think of right now but i still have the same results. im running on Windows 10.
#1393 [19:04] <thgilfodrol> ??> Tawd launcher/game-output
#1394 [19:04] <Absol> Tawd: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1395 [19:04] <Absol> Tawd: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1396 [19:04] * Raverst [Raverst@notlogged] has quit. (Client Quit)
#1397 [19:05] <Tawd> in launcher log?
#1398 [19:05] * _PaniK [_PaniK@notlogged] has joined #minecrafthelp
#1399 [19:05] <thgilfodrol> Tawd: there should be a tab called Game Output log when your game is running
#1400 [19:05] <thgilfodrol> ??> Tawd launcher/open
#1401 [19:05] <Absol> Tawd: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1402 [19:06] <_PaniK> Hello, I am having trouble with changing emails on my account.
#1403 [19:06] <_PaniK> This is the error that comes up: Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#1404 [19:06] <thgilfodrol> _PaniK: you should contact support if the form rejects your attempt
#1405 [19:06] <_PaniK> Where do I go to support?
#1406 [19:06] <thgilfodrol> ??> _PaniK account/send-email
#1407 [19:06] <Absol> _PaniK: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1408 [19:06] <Absol> _PaniK: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1409 [19:06] <thgilfodrol> ??> _PaniK account/trans-id
#1410 [19:06] <Absol> _PaniK: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1411 [19:07] <_PaniK> Alright Thank you.
#1412 [19:07] <Tawd> all im seeing is "update notes" "launcher log" and "profile editor"
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#1414 [19:07] <thgilfodrol> Tawd: follow the above steps to keep your launcher open after the game starts
#1415 [19:08] <Tawd> Oh okay i didnt see that.
#1416 [19:08] <Tawd> sorry.
#1417 [19:08] <thgilfodrol> Tawd: then when the game freezes, copy and paste the launcher's game output
#1418 [19:08] <Tawd> Okay.
#1419 [19:09] <pie_flavor> Tawd: Don't paste them in this chat; paste them in paste.ubuntu.com and put the link in this chat.
#1420 [19:12] * _PaniK [_PaniK@notlogged] has joined #minecrafthelp
#1421 [19:12] <Tawd> using cloudfactsheets?
#1422 [19:12] <pie_flavor> what
#1423 [19:12] <_PaniK> Hello, I am needing help with getting a transaction ID.
#1424 [19:12] <_PaniK> I do not have the card that I purchased with this account
#1425 [19:12] <_PaniK> Nor have access to the email whom I use to login with my account.
#1426 [19:13] <pie_flavor> _PaniK: If you absolutely cannot find it, then proceed without it..
#1427 [19:13] * Tawd [Tawd@notlogged] has quit. (Quit: Web client closed)
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#1429 [19:14] <Tawd> This is all that shows after it freezes. nothing changed before or after. http://paste.ubuntu.com/23742797/
#1430 [19:15] <thgilfodrol> ??> Tawd launcher/log
#1431 [19:15] <Absol> Tawd: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1432 [19:15] <Absol> Tawd: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1433 [19:16] * OutplayPrime [OutplayPrime@notlogged] has quit. (Ping timeout: 180 seconds)
#1434 [19:16] <pie_flavor> thgilfodrol: also, i'm calling optifine
#1435 [19:16] <speedsterr> what do i do after i have found the transaction id
#1436 [19:17] <Tawd> http://paste.ubuntu.com/23742798/
#1437 [19:17] <pie_flavor> speedsterr: you go to the other link you were given
#1438 [19:17] * jinoharen [jinoharen@notlogged] has joined #minecrafthelp
#1439 [19:17] <pie_flavor> Tawd: Can you attempt to force a crash?
#1440 [19:18] <pie_flavor> Tawd: Try the game again. Immediately after joining, hold F3+C for about ten seconds.
#1441 [19:18] <iBurke> Holy stream closed
#1442 [19:18] <Tawd> how do i doa force crash
#1443 [19:18] <Tawd> ok
#1444 [19:18] <_PaniK> Is there anyway they are able to find my Transaction ID without me knowing it?
#1445 [19:18] <speedsterr> ok
#1446 [19:18] <pie_flavor> Tawd: Then put the crash log on paste.ubuntu.com
#1447 [19:18] <pie_flavor> _PaniK: The point is for _you_ to have it. It's proof of purchase.
#1448 [19:19] <_PaniK> I do realize that but, I do not have access to that email no more.
#1449 [19:19] <pie_flavor> _PaniK: Then, as I just said,
#1450 [19:19] <pie_flavor> <pie_flavor> _PaniK: If you absolutely cannot find it, then proceed without it..
#1451 [19:19] <_PaniK> Alright.
#1452 [19:19] <jinoharen> I just tried to log on to minecraft after a year or two and I forgot my password so I did forgot password and it said it sent the password reset instructions to my email but I have not received anything
#1453 [19:20] <pie_flavor> ??> jinoharen login/throttle/
#1454 [19:20] <pie_flavor> woops
#1455 [19:20] <pie_flavor> ??> jinoharen login/throttle
#1456 [19:20] <iBurke> Have you ever had more than one email!
#1457 [19:20] <Absol> jinoharen: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1458 [19:20] <Absol> jinoharen: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1459 [19:20] <iBurke> pie_flavor: what the hell
#1460 [19:20] <thgilfodrol> jinoharen: have you checked the spam or junk folders, for all of your emails?
#1461 [19:20] <jinoharen> ah ok thanks that was probably it then, I have but nothing there
#1462 [19:20] * colemannebach [colemannebach@notlogged] has joined #minecrafthelp
#1463 [19:21] <jinoharen> ill try again in an hour, thank you
#1464 [19:21] <colemannebach> if someone is hacking into my accounts what do?
#1465 [19:21] * jinoharen [jinoharen@notlogged] has quit. (Client Quit)
#1466 [19:21] <_PaniK> Pie_Flavor, I would just like to know if they are able to recover the Transaction ID themselves.
#1467 [19:21] <Tawd> http://paste.ubuntu.com/23742818/
#1468 [19:21] <thgilfodrol> ??> colemannebach account/hacked
#1469 [19:21] <Absol> colemannebach: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1470 [19:21] <Absol> colemannebach: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1471 [19:21] <colemannebach> yea
#1472 [19:21] <pie_flavor> _PaniK: The ID is not important on its own, what is important is that you are able to prove ownership.
#1473 [19:21] <colemannebach> he hacked into my account and my server to ddos me and all my friends
#1474 [19:21] <colemannebach> what do i do?
#1475 [19:21] <iBurke> Follow. The. Instructions.
#1476 [19:21] <_PaniK> How can I provide Ownership having the ID?
#1477 [19:22] <iBurke> _PaniK: by having it
#1478 [19:22] <pie_flavor> _PaniK: Because the ID is proof of ownership.
#1479 [19:22] <_PaniK> Is there any other way I can prove Ownership?
#1480 [19:22] <pie_flavor> _PaniK: For the third, and last, time:
#1481 [19:22] <pie_flavor> <pie_flavor> <pie_flavor> _PaniK: If you absolutely cannot find it, then proceed without it..
#1482 [19:22] <iBurke> _PaniK: in other words, no it is not recoverable.
#1483 [19:22] <_PaniK> Alright.
#1484 [19:22] <_PaniK> I will try to get it.
#1485 [19:23] <_PaniK> Thank you.
#1486 [19:23] <Tawd> i shared my crash log, did you guys see it?
#1487 [19:23] <iBurke> _PaniK: and no that is the only way. If you deleted your email account you're SOL.
#1488 [19:23] <pie_flavor> Tawd: Yes.
#1489 [19:23] <pie_flavor> ??> Tawd win/reinst
#1490 [19:23] <_PaniK> SOL?
#1491 [19:23] <Absol> Tawd: You may need to reinstall the locally installed files that Minecraft puts into place.
#1492 [19:23] <Absol> Tawd: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1493 [19:23] <Tawd> I'm using windows 10.
#1494 [19:23] <pie_flavor> _PaniK: Straight Outta Luck. But actually there is a chance that they will help.
#1495 [19:23] <_PaniK> OK
#1496 [19:24] <pie_flavor> Tawd: Read what Absol said.
#1497 [19:25] <Tawd> Ok. THank you.
#1498 [19:25] <colemannebach> mojang?
#1499 [19:25] <colemannebach> hello hes hacking into my account
#1500 [19:25] <colemannebach> and he has you account data base
#1501 [19:25] <pie_flavor> colemannebach: Did you follow the instructions?
#1502 [19:26] <colemannebach> what intrustions
#1503 [19:26] <pie_flavor> colemannebach: the ones you were told twice to follow.
#1504 [19:26] <colemannebach> well can you intrusct me
#1505 [19:26] * iBurke laughs in the distance
#1505 [19:27] <pie_flavor> I'm not quite sure what 'intrusct' means, but here's the article: http://help.mojang.com/customer/portal/articles/361483
#1506 [19:29] * DragonGamesRJ [DragonGamesRJ@notlogged] has quit. (Ping timeout: 180 seconds)
#1507 [19:29] <Tawd> It's still doing it :/
#1508 [19:30] <mattym> Tawd, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1509 [19:31] <Tawd> Okay I'll try that. thank you very much for the fast reponse, it's really appreciated.
#1510 [19:32] * Acarii [Acarii@notlogged] has quit. (Quit: No Ping reply in 180 seconds.)
#1511 [19:32] <_PaniK> Pie, It's moms old email as my account so ugh.
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#1513 [19:37] <Tawd> i think it worked, i havent crashed yet.
#1514 [19:38] <Tawd> spoke too soon xD
#1515 [19:40] <Tawd> It's still crashing guys :/
#1516 [19:40] <Tawd> well, freezing rather.
#1517 [19:40] <mattym> Tawd, Do you have any other programs running?
#1518 [19:41] <Tawd> Just notepad++ and firefox.
#1519 [19:41] <mattym> Tawd, And it doesnt crash on its own, you just loose control over the window?
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#1522 [19:42] <mattym> Tawd, Can you restart it force a crash and get me a new pastebin link to it.
#1523 [19:43] <Tawd> No it doesn't go to the crash window. it just freezes and i cant do anything.
#1524 [19:44] * sgtlaggy [sgtlaggy@notlogged] has joined #minecrafthelp
#1525 [19:45] <mattym> Tawd, Restart the game, and force it to crash again by pressing F3 and C together till it crashes. Then get us the crash log via the paste.ubuntu.com site.
#1526 [19:47] <Tawd> http://paste.ubuntu.com/23742911/
#1527 [19:47] <mattym> ??> Tawd win/dxdiag
#1528 [19:47] <Absol> Tawd: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1529 [19:49] <Tawd> http://paste.ubuntu.com/23742921/
#1530 [19:50] <mattym> ??> Tawd gpu/nvidia/optimus
#1531 [19:50] <Absol> Tawd: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#1532 [19:50] <mattym> Tawd, Check the link Absol posted. See if any of those options enable you to use your Nvidia hardare to launch the game with.
#1533 [19:50] <Tawd> I have my Nividia set up as default graphics card for all my games.
#1534 [19:50] <mattym> Tawd, Minecraft doesnt seem to be using it.
#1535 [19:51] <Tawd> Okay I'll correct it.
#1536 [19:52] <mattym> Tawd, Make sure you are plugged into power and your laptops power setting is set to High Power, or Performance mode. Or any other mode yours has that isnt low.
#1537 [19:53] * speedsterr [speedsterr@notlogged] has quit. (Ping timeout: 180 seconds)
#1538 [19:58] <Tawd> Ok it it now using my Nvidia graphics.
#1539 [19:59] <Tawd> lets see if this changes anything
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#1541 [20:05] * _PaniK [_PaniK@notlogged] has quit. (Quit: Web client closed)
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#1545 [20:15] <Tawd> It's no longer crashing :)
#1546 [20:22] * Guest61676 is now known as Pangea
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#1550 [20:25] <RakeshPortel> hey can someone help me with my problem
#1551 [20:26] * negao12 [negao12@notlogged] has quit. (Client Quit)
#1552 [20:27] <RakeshPortel> hello is their anyone out their that can help me
#1553 [20:27] <thgilfodrol> RakeshPortel: you have to provide a problem first
#1554 [20:27] <RakeshPortel> ohh right here it is Sorry we couldn't connect to our servers. Make sure that you are online and that Minecraft is not blocked. SocketTimeoutException:connect timed out
#1555 [20:28] <RakeshPortel> this keeps happening i messed around with firewall as well but it still doesn't help
#1556 [20:29] <thgilfodrol> ??> RakeshPortel tools/hjt
#1557 [20:29] <Absol> RakeshPortel: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1558 [20:29] <Absol> RakeshPortel: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1559 [20:29] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#1560 [20:29] <RakeshPortel> okey thanks
#1561 [20:30] * speedsterr [speedsterr@notlogged] has quit. (Ping timeout: 180 seconds)
#1562 [20:31] <thgilfodrol> RakeshPortel: also, those instructions are not a fix
#1563 [20:32] <thgilfodrol> RakeshPortel: those are intended to have you provide extra information
#1564 [20:32] <RakeshPortel> okey
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#1566 [20:34] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 206 seconds)
#1567 [20:36] * thgilfodrol sighs
#1567 [20:36] <thgilfodrol> he pulled the same thing yesterday too
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#1570 [20:54] * MissMarilynD [MissMarilynD@notlogged] has joined #minecrafthelp
#1571 [20:55] <MissMarilynD> i open press play then the crash report keeps popping up how do i fix this
#1572 [20:55] <MissMarilynD> ive even tried re downloading the game same thing could it possibly be a server problem
#1573 [20:55] <thgilfodrol> ??> MissMarilynD launcher/crash-log
#1574 [20:55] <Absol> MissMarilynD: We need to see your crash log, which appears after a crash.
#1575 [20:55] <Absol> MissMarilynD: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1576 [20:56] <MissMarilynD> ---- Minecraft Crash Report ---- // I just don't know what went wrong :( Time: 1/4/17 6:53 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(D
#1577 [20:56] <thgilfodrol> MissMarilynD: at the paste site, as instructed next time
#1578 [20:56] <thgilfodrol> ??> MissMarilynD win/dxdiag
#1579 [20:56] <Absol> MissMarilynD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1580 [20:56] <MissMarilynD> oops i sorry
#1581 [20:59] <MissMarilynD> http://paste.ubuntu.com/23743347/
#1582 [21:00] <thgilfodrol> MissMarilynD: follow the steps at http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1583 [21:02] * MissMarilynD_ [MissMarilynD_@notlogged] has joined #minecrafthelp
#1584 [21:02] <MissMarilynD_> http://paste.ubuntu.com/23743347/
#1585 [21:03] <MissMarilynD_> i have not
#1586 [21:04] <thgilfodrol> MissMarilynD: follow the steps at http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag ?
#1587 [21:06] <MissMarilynD_> http://paste.ubuntu.com/23743381/
#1588 [21:06] <MissMarilynD_> i appologise im new to this type of thing
#1589 [21:08] <thgilfodrol> MissMarilynD_: unfortunately, your cpu's graphics processor is unsupported by Minecraft on WIndows 10
#1590 [21:09] <MissMarilynD_> i have been playing all this time why has it shut down now
#1591 [21:09] <thgilfodrol> MissMarilynD_: disregard the above and see if a restart fixes it
#1592 [21:09] <MissMarilynD_> is there a way to upgrade the program
#1593 [21:09] <thgilfodrol> MissMarilynD_: didn't see another section below
#1594 [21:09] <MissMarilynD_> ill give that a go thank you so much
#1595 [21:10] <thgilfodrol> MissMarilynD_: if you're still unable to play the game after a restart, feel free to join back and we can work out another solution
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#1597 [21:16] * BallsDeep69 [BallsDeep69@notlogged] has joined #minecrafthelp
#1598 [21:16] <BallsDeep69> hi
#1599 [21:17] <BallsDeep69> im getting an error saying: Java.lang.NullPointerExceptions: group
#1600 [21:17] <BallsDeep69> plz help
#1601 [21:18] <BallsDeep69> i tried reinstalling the game and java and restarting my computer then tried some other things but nothing is working
#1602 [21:18] <thgilfodrol> ??> BallsDeep69 tools/hjt
#1603 [21:18] <Absol> BallsDeep69: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1604 [21:18] <Absol> BallsDeep69: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1605 [21:18] * thgilfodrol hangs up away sign: gone for food (5 minutes)
#1605 [21:21] <BallsDeep69> http://paste.ubuntu.com/23743424/
#1606 [21:21] <BallsDeep69> there
#1607 [21:23] <BallsDeep69> Anything?
#1608 [21:24] <mattym> BallsDeep69, Make sure Covenant Eyes is up to date, if it is, you may need to look into how to configure it so it doesnt block the game.
#1609 [21:25] <mattym> ??> BallsDeep69 av/avg
#1610 [21:25] <Absol> BallsDeep69: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#1611 [21:25] <Absol> BallsDeep69: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#1612 [21:25] <mattym> BallsDeep69, Also, check the settings in AVG that Absol has wrote instructions for.
#1613 [21:25] <BallsDeep69> k i'll try it
#1614 [21:33] <BallsDeep69> do i just turn off LinkScanner or something else too
#1615 [21:34] * alemedina2502 [alemedina2502@notlogged] has joined #minecrafthelp
#1616 [21:36] <BallsDeep69> it didn't work
#1617 [21:37] <BallsDeep69> it says: Failed to connect to the server Java.lang.NullPointerException: group
#1618 [21:40] * alemedina2502 [alemedina2502@notlogged] has quit. (Ping timeout: 180 seconds)
#1619 [21:41] <BallsDeep69> hello?
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#1623 [21:55] * Price [Price@notlogged] has joined #minecrafthelp
#1624 [21:56] <Price> hello, so when i shift+click to get things in my inventory, they use to go to my left side of inventory, now they go into right, any way to change it back??
#1625 [21:56] <pie_flavor> Price: I'm not aware of any time that they went into the left side; that's a hardcoded feature of Minecraft.
#1626 [21:57] <Price> hmm, i swear it always did..
#1627 [21:59] * Cyrus [Cyrus@notlogged] has quit. (Ping timeout: 206 seconds)
#1628 [21:59] <Price> bc i remember me playing, it use to be easier bc it went to left side
#1629 [21:59] * Magicalpagan [Magicalpagan@notlogged] has joined #minecrafthelp
#1630 [22:00] <Magicalpagan> I've downloaded minecraft windows 10 edition and have been trying to redeem a mojang minecraft PC&Mac gift card valued at $25 to reactivate my minecaft account. I'm trying to do this for an hour with no luck.
#1631 [22:01] <GreyVulpine> What do you mean, "reactivate"? What happened to your prior account?
#1632 [22:01] * DORIANEK1 [DORIANEK1@notlogged] has joined #minecrafthelp
#1633 [22:02] <Magicalpagan> I stopped playing for anbout a year or so. My account is fine and im able to login to it but i bought it using a pre paid card.
#1634 [22:02] <pie_flavor> Magicalpagan: So what's the problem?
#1635 [22:02] <GreyVulpine> Okay, and what prompted you to purchase another gift card for minecraft?
#1636 [22:03] <Magicalpagan> to reuse minecraft i redownloaded the launcher and it says its unable to update native launcher
#1637 [22:04] <Magicalpagan> so i go out, buy another one and it rerouts me to windows for eition 10
#1638 [22:04] <Magicalpagan> i just want the normal one
#1639 [22:05] <pie_flavor> Magicalpagan: The error message 'Unable to update native launcher' is a normal error message, likely due to some sort of network restriction.
#1640 [22:05] <DORIANEK1> i just purchased for the game , instaled , logged in but when i want to play "some raports coming up "ups the game has crashed .sorry for the inconvenience :(
#1641 [22:05] <GreyVulpine> DORIANEK1 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1642 [22:06] <pie_flavor> Magicalpagan: The launcher is always free to download, what you purchase is the ability to log into it.
#1643 [22:06] <Magicalpagan> thats why i bought the card for
#1644 [22:07] <Magicalpagan> if i cant redeem the card can i just play offline?
#1645 [22:07] <pie_flavor> Magicalpagan: No, you're missing the point. You do not, have not, and will not ever need to buy another Minecraft account, unless someone steals the one you have and you can't get it back.
#1646 [22:07] <pie_flavor> Magicalpagan: You should have just come here directly in the first place, because the error 'Unable to update native launcher' is a somewhat common one, that has nothing to do whatsoever with purchase status.
#1647 [22:08] <Magicalpagan> Ok. So what can i do with this error code then? Ideas?
#1648 [22:08] <pie_flavor> ??> Magicalpagan tools/hjt
#1649 [22:08] <Absol> Magicalpagan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1650 [22:08] <Absol> Magicalpagan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1651 [22:08] <pie_flavor> Magicalpagan: Do what Absol said ^
#1652 [22:09] * DORIANEK1 [DORIANEK1@notlogged] has quit. (Quit: Web client closed)
#1653 [22:09] <BallsDeep69> absol i tried disabling LinkScanner but it didnt work
#1654 [22:09] <pie_flavor> ?? bot
#1655 [22:09] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1656 [22:09] * TheNoxianGlory [TheNoxianGlory@notlogged] has joined #minecrafthelp
#1657 [22:10] <BallsDeep69> ok, pie_flavor
#1658 [22:10] <pie_flavor> BallsDeep69: In fact, it was mattym who was helping you before, but I don't know what happened to him.
#1659 [22:10] * Stardust_Moonie [Stardust_Moonie@notlogged] has joined #minecrafthelp
#1660 [22:10] <BallsDeep69> did you see the conversation
#1661 [22:10] <pie_flavor> BallsDeep69: Yeah, but I don't know the answer.
#1662 [22:10] <BallsDeep69> ok :/
#1663 [22:13] <Magicalpagan> Ok; here you go: http://paste.ubuntu.com/23743591/
#1664 [22:13] <Stardust_Moonie> Hi, I'm trying to run minecraft for PC (windows)
#1665 [22:13] <pie_flavor> Stardust_Moonie: Are you succeeding?
#1666 [22:13] <Stardust_Moonie> I've consulted many pages and forums, but now I came here by instruction of one of them. My problem is supposed to be related with the "Pixel Format Not Accelerated" issue
#1667 [22:14] * Lala [Lala@notlogged] has joined #minecrafthelp
#1668 [22:14] <Stardust_Moonie> I have several crashes and I can't start up the game; heres the crash detail. Can somebody help me with this?
#1669 [22:15] <GreyVulpine> Stardust_Moonie - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1670 [22:15] <Stardust_Moonie> http://paste.ubuntu.com/23743514/
#1671 [22:15] <pie_flavor> Stardust_Moonie: That is in fact not the full report.
#1672 [22:15] <pie_flavor> Stardust_Moonie: The full report can stretch to a couple thousand lines; that's 25.
#1673 [22:15] <pie_flavor> Stardust_Moonie: Press Ctrl A to select everything, and Ctrl C to copy it
#1674 [22:16] <pie_flavor> Magicalpagan: One second
#1675 [22:17] <Stardust_Moonie> Sure, let me try again
#1676 [22:17] <pie_flavor> Magicalpagan: Can you try running this? https://launcher.mojang.com/download/Minecraft.exe
#1677 [22:19] * definablefool [definablefool@notlogged] has joined #minecrafthelp
#1678 [22:20] <definablefool> I purchased minecraft a while ago, and I was able to successfully migrate my account over to mojang with no problems. However, I have changed computers and now that I want to download minecraft onto my new computer it's telling me that my account does not have a copy of minecraft. I already purchased the game, I should not have to buy it again.
#1679 [22:21] * Hlona55 [Hlona55@notlogged] has joined #minecrafthelp
#1680 [22:21] <pie_flavor> definablefool: This is likely due to someone stealing your account.n
#1681 [22:21] * Hlona55 [Hlona55@notlogged] has quit. (Client Quit)
#1682 [22:21] <pie_flavor> ??> definablefool account/send-email
#1683 [22:21] <Absol> definablefool: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1684 [22:21] <Absol> definablefool: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1686 [22:23] <Magicalpagan> the launcher has downloaded what do i do now?
#1687 [22:23] <pie_flavor> Magicalpagan: Try running it. See if it can open Minecraft.
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#1691 [22:33] <Stardust_Moonie> Hi, I think it's all good now; my issue is related to the Pixel Format not Accelerated http://paste.ubuntu.com/23743683/
#1692 [22:34] <pie_flavor> Stardust_Moonie: Unfortunately, your graphics card, the Intel Mobile Series 4, isn't supported on Windows 8. You'll need to install Windows 7 or use a different computer.
#1693 [22:35] <Magicalpagan> Its downloaded and im logged in the play button will download a bit but wont launch and the launcher is white screen with no writing on it
#1694 [22:35] <pie_flavor> Magicalpagan: Give it a moment.
#1695 [22:36] <Stardust_Moonie> That's the only way? Do you know from where I can install Windows 7?
#1696 [22:36] <pie_flavor> Stardust_Moonie: Take your computer to a PC repair store.
#1697 [22:37] <Magicalpagan> its still white screen
#1698 [22:37] <Stardust_Moonie> Oh well, thanks a lot lads
#1699 [22:38] <mattym> Magicalpagan, In the launcher, can you go to the Launcher Log tab, is there info there?
#1700 [22:38] <Magicalpagan> yeah do you want me to copy it?
#1701 [22:39] <mattym> ??> Magicalpagan launcher/log
#1702 [22:39] <Absol> Magicalpagan: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1703 [22:39] <Absol> Magicalpagan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1704 [22:39] * Stardust_Moonie [Stardust_Moonie@notlogged] has quit. (Quit: Web client closed)
#1705 [22:42] <Magicalpagan> http://paste.ubuntu.com/23743591/ there you go
#1706 [22:43] <mattym> Magicalpagan, I need a new link to you launchers Launcher Log tab, that is the old link to your HJT report
#1707 [22:43] * TheNoxianGlory [TheNoxianGlory@notlogged] has quit. (Ping timeout: 180 seconds)
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#1709 [22:44] <Magicalpagan> http://paste.ubuntu.com/23743725/ sorry try this
#1710 [22:44] <jino> I tried logging on after a few years of not playing, I forgot my password and tried to reset it by using my email, mojang said instructions have been sent via email but I have not recieved anything in my inbox or spam folders. Any help would be awesome!
#1711 [22:45] <mattym> jino, Who is your email provider?
#1712 [22:45] <jino> gmail
#1713 [22:45] <mattym> ??> jino account/send-email
#1714 [22:45] <Absol> jino: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1715 [22:45] <Absol> jino: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1717 [22:46] <jino> All I have is my username and password, I bought the game when it first came out so transaction ID is most likely lost, thank you for the link though and taking the time to help!
#1718 [22:50] * ed [ed@notlogged] has joined #minecrafthelp
#1719 [22:50] <ed> i cant log into my account
#1720 [22:50] <ed> i cant log into my account
#1721 [22:51] * ed [ed@notlogged] has left #minecrafthelp
#1722 [22:51] <mattym> ??> Magicalpagan win/reinst
#1723 [22:51] <Absol> Magicalpagan: You may need to reinstall the locally installed files that Minecraft puts into place.
#1724 [22:51] <Absol> Magicalpagan: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1725 [22:51] <mattym> Magicalpagan, Do the instructions Absol wrote, then try starting the game again.
#1726 [22:51] * ed [ed@notlogged] has joined #minecrafthelp
#1727 [22:52] <ed> i didnt know about the merge with mojang and now i cant log in
#1728 [22:52] <pie_flavor> ed: what do you mean 'the merge with mojang'?
#1729 [22:53] <Magicalpagan> so delete everything apart from the save folder?
#1730 [22:53] <pie_flavor> Magicalpagan: Yes.
#1731 [22:54] <ed> i havent played in acouple years and its not sending my account info to my email
#1732 [22:54] <pie_flavor> ??> ed account/send-email
#1733 [22:54] <Absol> ed: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1734 [22:54] <Absol> ed: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1735 [22:54] <Magicalpagan> ok ive deleted everything but the saves folder, do i try to reinstall minecraft?
#1736 [22:54] * jana07_ [jana07_@notlogged] has quit. (Quit: Web client closed)
#1737 [22:55] <pie_flavor> Magicalpagan: No, just run the downloaded Minecraft file again
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#1740 [22:56] <Magicalpagan> done that its now redownloading the files
#1741 [22:57] <ed> i remembered it
#1742 [22:57] <ed> thanks guys :3
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#1748 [23:04] <Magicalpagan> Its worked! Just created new world just i case and it works! Thank you!
#1749 [23:05] <pie_flavor> Magicalpagan: You're welcome
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#1756 [23:29] <bryan> hola
#1757 [23:30] <pie_flavor> hola
#1758 [23:30] <bryan> me puede ayudar
#1759 [23:31] <pie_flavor> bryan: haz tu pregunta
#1760 [23:31] <bryan> porfavor esque compre una cuenta de minecraft premium pero no fue con ustedes y me iva bien y podia jugar y todo pero ahora no me deja iniciar sesion
#1761 [23:31] <bryan> ya espere mucho y aun asi no me deja
#1762 [23:33] <bryan> me puede ayudar porfavor
#1763 [23:33] <pie_flavor> ??> bryan account/send-email
#1764 [23:33] <Absol> bryan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1765 [23:33] <Absol> bryan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1766 [23:34] <bryan> eso no me ayuda
#1767 [23:34] <bryan> tengo la respuesta de mi correo
#1768 [23:35] <pie_flavor> bryan: No podemos ayudate porque no somos Mojang.
#1769 [23:35] <bryan> aaaaaa ya q gracias
#1770 [23:35] <pie_flavor> bryan: Solamente Mojang puede ayudar con cuentas.
#1771 [23:35] <bryan> pero como me comunico con ellos
#1772 [23:36] <pie_flavor> bryan: ...
#1773 [23:36] <pie_flavor> ???> bryan account/send-email
#1774 [23:36] <pie_flavor> ??> bryan account/send-email
#1775 [23:36] <Absol> bryan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1776 [23:36] <Absol> bryan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1777 [23:36] <pie_flavor> bryan: leas que Absol dice.
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