#1 [00:57] * Tiberaus [Tiberaus@notlogged] has joined #minecrafthelp
#2 [00:58] <Tiberaus> Minecraft version 1.10 and 1.11 servers crash after freezing when I join. Anyone got a solution?
#3 [00:58] * MadAlice882 [MadAlice882@notlogged] has joined #minecrafthelp
#4 [00:59] <pie_flavor> Tiberaus: A crash report would be helpful. Put it on paste.ubuntu.com and put the link in chat
#5 [00:59] <Tiberaus> How do I find the crash report in the new launcher? I cannot find it
#6 [00:59] <MadAlice882> my version 1.11.2 keeps crashing every time I try to load it up
#7 [00:59] <pie_flavor> Tiberaus: It appears right after a crash.
#8 [01:00] <pie_flavor> MadAlice882: Please put the crash report on paste.ubuntu.com and put the link in chat.
#9 [01:00] <Andrio> Tiberaus, go to the Settings page and select 'Open output log when the game starts'.
#10 [01:00] <Tiberaus> ok one minute
#11 [01:00] <Tiberaus> and now I need to crash again to generate a new report
#12 [01:01] <Tiberaus> dum de dum de dum
#13 [01:01] <Andrio> mm
#14 [01:03] <Tiberaus> http://paste.ubuntu.com/23744318/
#15 [01:03] <Tiberaus> I believe that is it
#16 [01:03] <Tiberaus> Thank you for your patience
#17 [01:04] <MadAlice882> how do you put it onto paste.ubunto.com?
#18 [01:05] <pie_flavor> MadAlice882: you go to paste.ubuntu.com
#19 [01:05] <pie_flavor> MadAlice882: you paste it in the giant box
#20 [01:05] <Tiberaus> I think you copy/paste it into the text box and hit paste
#21 [01:05] <pie_flavor> MadAlice882: you put your name into the name box
#22 [01:05] <Tiberaus> oh ^
#23 [01:05] <pie_flavor> MadAlice882: and you click Paste!
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#25 [01:05] <Tiberaus> Did the output help or am I wasting your time?
#26 [01:05] <pie_flavor> Tiberaus: Hold on.
#27 [01:06] <Tiberaus> sorry
#28 [01:06] <Tiberaus> more people should know about this site
#29 [01:07] <pie_flavor> Tiberaus: When the game crashes, does it say Java (TM) Platform SE Binary has stopped working, or does it just close directly?
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#31 [01:08] <MadAlice882> it's not letting me paste
#32 [01:08] <pie_flavor> MadAlice882: It's a very simple task.
#33 [01:08] <Tiberaus> just closes
#34 [01:09] <Tiberaus> but freezes and I can see 5-6 lines of chat for about 10 seconds
#35 [01:09] <MadAlice882> i know but it won't let me copy and paste
#36 [01:09] <Tiberaus> maybe your computer has given up on life
#37 [01:09] <Tiberaus> mine likes to do that alot
#38 [01:10] <pie_flavor> MadAlice882: Everyone else here is able to do it.
#39 [01:13] <pie_flavor> Tiberaus: Just letting you know we're still here, and working on it
#40 [01:15] <pie_flavor> ??> Tiberaus win/reinst
#41 [01:15] <Absol> Tiberaus: You may need to reinstall the locally installed files that Minecraft puts into place.
#42 [01:15] <Absol> Tiberaus: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#45 [01:24] <NateDogg> Wow lots of people here! Are you guys real?
#46 [01:24] * K_King [K_King@notlogged] has joined #minecrafthelp
#47 [01:24] <Andrio> Last I checked, I was...
#48 [01:24] <NateDogg> Wooh! There may be help afterall!
#49 [01:25] <pie_flavor> i don't know if i'm real
#50 [01:25] <NateDogg> I need help, or maybe can get in the right direction
#51 [01:25] * pie_flavor has an existential crisis
#51 [01:25] <Andrio> :o
#52 [01:25] <pie_flavor> NateDogg: what up, dogg?
#53 [01:25] <Andrio> Running time.
#54 [01:25] <NateDogg> Okay so here's the deal... Once upon a time
#55 [01:25] <NateDogg> I owned minecraft, paid 29.95 or whatever it was for it
#56 [01:25] <NateDogg> I owned minecraft, paid 29.95 or whatever it was for it
#57 [01:25] * K_King [K_King@notlogged] has left #minecrafthelp
#58 [01:25] <NateDogg> played with my lady for a year and a half
#59 [01:26] <NateDogg> and one day i couldn't log in
#60 [01:26] <NateDogg> tried to remember the original email, and the only one i log in with it now says "demo" not purchased
#61 [01:26] * bjacau [bjacau@notlogged] has joined #minecrafthelp
#62 [01:26] <NateDogg> now i remember my username
#63 [01:26] <NateDogg> and i know all of MY info
#64 [01:27] <NateDogg> but every time i email "Mojang support" they do not respond, or assist at all
#65 [01:27] <pie_flavor> NateDogg: I'm going to guess you use the same password for your email and Mojang account.
#66 [01:27] <NateDogg> yessir/ma'am pie flavor!
#67 [01:27] <pie_flavor> i identify as an attack helicopter
#68 [01:27] <NateDogg> Yes helicopter!
#69 [01:28] <pie_flavor> NateDogg: Someone broke into your account, changed the email and password, made a new account with the same email and password, broke into your mail, confirmed the new account, and deleted the evidence.
#70 [01:28] <Tiberaus> Absol: sorry got sucked into youtube thanks alot
#71 [01:28] <pie_flavor> ??> Tiberaus bot
#72 [01:28] <Absol> Tiberaus: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#73 [01:28] <NateDogg> Whop, that seems unlikely :O
#74 [01:28] <NateDogg> My email password was never changed
#75 [01:29] <NateDogg> But my frustration lies more with MoJang, who has not been helpful in any way
#76 [01:29] <pie_flavor> NateDogg: No, you see, when they made the new account, they made it with the old email and password
#77 [01:29] <pie_flavor> NateDogg: So you can log in, and never know you're logging in to another account.
#78 [01:29] <NateDogg> hmmm.. even if this was the case!
#79 [01:29] <NateDogg> I cannot seem to speak to ANYONE in mojang
#80 [01:30] <pie_flavor> NateDogg: Meanwhile, the form for Mojang customer support is located at https://is.gd/email_mojang
#81 [01:30] <pie_flavor> NateDogg: The transaction ID field is the most important part; it's the proof of purchase.
#82 [01:30] <pie_flavor> If you provide it, you win; if you don't, you have a slim chance if any.
#83 [01:30] <NateDogg> I do understand this all. I may have to track backwards in emails i guess.
#84 [01:31] <NateDogg> But, why does a customer support for a paid service, not provide customer support
#85 [01:31] <pie_flavor> NateDogg: They also have a somewhat long wait time on actually answering service requests. https://is.gd/mojang_email_wait_times
#86 [01:31] <NateDogg> is it over 9,000?
#87 [01:31] <NateDogg> I mean.... 3 months :P
#88 [01:31] <pie_flavor> NateDogg: Because, to put it bluntly, you've already bought the account. You don't pay them any more, except for a replacement.
#89 [01:32] <pie_flavor> NateDogg: They're swamped with all the morons who decide that it's perfectly ok to lose your email, password, username, etc.
#90 [01:33] <pie_flavor> NateDogg: Thus, what little they have needs to be dedicated to what little they control - accounts and billing, leaving us for the rest.
#91 [01:33] <NateDogg> interesting
#92 [01:33] <pie_flavor> NateDogg: And in interest of efficiency, you gotta have a rock-solid case before they listen to you
#93 [01:33] <NateDogg> LOL
#94 [01:33] <NateDogg> Hey
#95 [01:33] <NateDogg> thank you for your words today my friend
#96 [01:33] <pie_flavor> no problemo
#97 [01:33] <NateDogg> I researched back years and found a 2014 "transaction id"
#98 [01:34] * Tiberaus [Tiberaus@notlogged] has quit. (Ping timeout: 180 seconds)
#99 [01:34] <NateDogg> I hope you have a fantastic night, doing whatever it is you Helicopters do
#100 [01:34] <pie_flavor> NateDogg: Awesome! Submit it and the rest of your info at the form I linked. They'll respond within a week.
#101 [01:35] <pie_flavor> NateDogg: You too. Nighty night.
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#106 [02:24] <AlahSnackbar> my minecraft do not want to start
#107 [02:25] <AlahSnackbar> only launcher
#108 [02:25] <AlahSnackbar> only launcher
#109 [02:28] * AlahSnackbar [AlahSnackbar@notlogged] has left #minecrafthelp
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#111 [02:38] <AlahSnackbar> i must give a DxDiag or something
#112 [02:38] <AlahSnackbar> bequese my minecraft does nothing
#113 [02:39] <AlahSnackbar> here is the link http://paste.ubuntu.com/23744666/
#114 [02:40] <GreyVulpine> AlahSnackbar - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#115 [02:41] <AlahSnackbar> okay
#116 [02:41] <AlahSnackbar> \Thx
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#118 [02:44] * PVP_PRO_0001 [PVP_PRO_0001@notlogged] has joined #minecrafthelp
#119 [02:44] <PVP_PRO_0001> Hi EVERYONE!!!
#120 [02:45] <thgilfodrol> PVP_PRO_0001: hello
#121 [02:45] * PVP_PRO_0001 [PVP_PRO_0001@notlogged] has joined #minecrafthelp
#122 [02:45] <PVP_PRO_0001> Does ANYONE need help?~^^
#123 [02:46] <thgilfodrol> there are more during the day
#124 [02:46] <PVP_PRO_0001> Oh..
#125 [02:46] * PVP_PRO_0001 [PVP_PRO_0001@notlogged] has quit. (Client Quit)
#126 [02:46] * PVP_PRO_0001 [PVP_PRO_0001@notlogged] has joined #minecrafthelp
#127 [02:46] <PVP_PRO_0001> I need help..''.''
#128 [02:46] <thgilfodrol> what's your question?
#129 [02:47] <PVP_PRO_0001> I want to make a Minecraft PE 1.0.0 Server..
#130 [02:47] <PVP_PRO_0001> but it's hard than I think..
#131 [02:48] <PVP_PRO_0001> NEED HELP: How to make a 'Minecraft: PE 1.0.0 Server..'
#132 [02:49] <thgilfodrol> I don't believe mojang distributes an official PE server
#133 [02:50] <PVP_PRO_0001> I meant the 'Nukkit.."./"
#134 [02:50] <thgilfodrol> ah, we only help with official software from Mojang here
#135 [02:50] <PVP_PRO_0001> Oh..
#136 [02:50] <thgilfodrol> you would be better off looking for support from them for their software
#137 [02:51] <PVP_PRO_0001> Than, is there any Minecraft PC 1.7.10~1.11.2 Bukkit?..
#138 [02:51] <PVP_PRO_0001> "."
#139 [02:52] <GreyVulpine> No
#140 [02:52] <PVP_PRO_0001> >.''
#141 [02:52] <GreyVulpine> Each version of minecraft will usually have its own version of bukki
#142 [02:53] <PVP_PRO_0001> Can you check my 1.5.2 Server for a moment?.. ''.<
#143 [02:54] <PVP_PRO_0001> It's [ 222.239.168.143 (25565) ]
#144 [02:54] <PVP_PRO_0001> >.<
#145 [02:54] <PVP_PRO_0001> %^>'
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#154 [03:53] <Dav> Hi, i am trying to login to my mc account but forgot the email after a email transfer, but i know the username
#155 [03:53] <Dav> how can i find out the email
#156 [03:54] <Dav> or atleast login somehow
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#166 [04:42] <Lily> Hi, I'm trying to login to my mojang account and I've entered the correct email and password, but it wants me to answer 3 security questions which I cannot remember so I clicked email me to change the security questions, but it has emailed the email which I can't remember the password to
#167 [05:02] <Lily> anyone here?
#168 [05:03] <GreyVulpine> Lily - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#169 [05:19] * bySh4d0w [bySh4d0w@notlogged] has joined #minecrafthelp
#170 [05:22] <bySh4d0w> I have a problem: i can't start the Game... it always says "Lack of outdated graphics drivers" There was a fix the problem button and i pressed it. There was an instruction and with that instruction i got a link: http://paste.ubuntu.com/23745436/ maybe that helps.
#171 [05:23] <Chromaryu> ??> bySh4d0w oem/hp/serial-key
#172 [05:23] <Chromaryu> wait no?
#173 [05:23] <Chromaryu> ??> bySh4d0w oem/hp/product-number
#174 [05:23] <Absol> bySh4d0w: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#175 [05:24] <Absol> bySh4d0w: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
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#177 [05:33] * ByKillerDanielYT [ByKillerDanielYT@notlogged] has joined #minecrafthelp
#178 [05:33] <ByKillerDanielYT> http://paste.ubuntu.com/23745468/
#179 [05:36] <ByKillerDanielYT> hola es que e venido por un problema de que no puedo jugar minecraft por que me da error a la hora de abrir el minecraft por formato de pixeles no acelerada
#180 [05:36] <ByKillerDanielYT> http://paste.ubuntu.com/23745468/
#181 [05:40] <Andrio> ByKillerDanielYT, install this driver: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.15.4248_W10x64_A.zip?acerid=635735802814510590&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E5-573&OS=ALL&LC=en&BC=ACER&SC=AAP_10
#182 [05:40] <bySh4d0w> Hey Absol The product number J2981730
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#184 [05:46] <Andrio> Are you sure that's all of it?
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#197 [06:14] * erroayslangamer_ [erroayslangamer_@notlogged] has joined #minecrafthelp
#198 [06:14] <minecrafthelp570> /join FTB
#199 [06:15] <minecrafthelp570> how to join FTB help
#200 [06:15] <erroayslangamer_> meu manicraft esta em play demo como posso resolver
#201 [06:17] <erroayslangamer_> meu jogo e original
#202 [06:20] * xlfdg [xlfdg@notlogged] has joined #minecrafthelp
#203 [06:20] * xlfdg [xlfdg@notlogged] has quit. (Client Quit)
#204 [06:21] <erroayslangamer_> My minecraft play demo
#205 [06:21] * Guest28676 is now known as kamcio96
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#208 [06:23] <erroayslangamer_> #minecrafthalp
#209 [06:23] <erroayslangamer_> #minecrafthalp
#210 [06:23] <erroayslangamer_> #minecrafthelp
#211 [06:24] <erroayslangamer_> hello
#212 [06:28] * xlfdg [xlfdg@notlogged] has joined #minecrafthelp
#213 [06:29] * Enzogama [Enzogama@notlogged] has joined #minecrafthelp
#214 [06:29] <xlfdg> heeeeeelp me pleeec
#215 [06:30] <xlfdg> помогитеее пожалуста я русский
#216 [06:30] <Enzogama> Necesito Ayuda, No me deja entrar en los servidores ni al Minecraft.net Help pls
#217 [06:30] <xlfdg> кто русский у вас
#218 [06:31] <xlfdg> пожаааааалуйста
#219 [06:31] <xlfdg> ктоооо набудь
#220 [06:31] <xlfdg> heeeeeelp
#221 [06:32] <xlfdg> kjk
#222 [06:32] <xlfdg> дщд
#223 [06:32] <xlfdg> лол
#224 [06:32] <xlfdg> lol
#225 [06:32] <xlfdg> kek
#226 [06:33] <xlfdg> кек
#227 [06:33] <xlfdg> кек
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#229 [06:33] <minecrafthelp570> #joinFTB
#230 [06:37] * minecrafthelp570 [minecrafthelp570@notlogged] has quit. (Ping timeout: 180 seconds)
#231 [06:43] * Bryan [Bryan@notlogged] has joined #minecrafthelp
#232 [06:43] <Bryan> hi
#233 [06:44] <Bryan> my minecraft login is keep failing
#234 [06:44] * minecrafthelp570 [minecrafthelp570@notlogged] has joined #minecrafthelp
#235 [06:44] <Bryan> is is it because i did not put the minecraft app in the applications folder?
#236 [06:44] <Bryan> i use a mac
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#238 [06:49] * Drusty [Drusty@notlogged] has joined #minecrafthelp
#239 [06:49] <Drusty> hi
#240 [06:51] <Drusty> Can i get free Minecraft to windows 10, when i bought the elder minecraft games on xbox 360 and Smartphone ?
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#242 [06:55] <Blueloulou> My end portol is not working how do u use it I'm so confused I think it's. If working
#243 [06:55] <Blueloulou> My end portol not working
#244 [06:58] <Andrio> Blueloulou, did you build it, or is it a generated one?
#245 [06:58] <Andrio> Drusty, I'm afraid not; that's for the Java verison only.
#246 [07:01] <Drusty> Oh ok
#247 [07:01] <Drusty> Thank you very much and good day
#248 [07:08] <Andrio> No problem.
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#251 [07:13] <Puretwo123> Unable to connect to minecraft.net or anything to do with minecraft.net someone help please
#252 [07:13] <Andrio> Puretwo123, what happens when you try?
#253 [07:14] <Puretwo123> give me a second to copy paste
#254 [07:14] <Puretwo123> when i try to login to Minecraft Client it give me "Please make sure that you are online and that Minecraft is not blocked. (CertificateException: No name matching authserver.mojang.com found)
#255 [07:14] <Puretwo123> for minecraft.net error im getting An error prevented your request from being processed. Please try again.
#256 [07:15] <Andrio> ??> Puretwo123 tools/HJT
#257 [07:15] <Absol> Puretwo123: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#258 [07:15] <Absol> Puretwo123: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#263 [07:19] <Puretwo123> http://paste.ubuntu.com/23745945/
#264 [07:21] <Puretwo123> I talked to a microsoft employee and have emailed mojang the microsoft people said idk email mojang and mojang havnt responded
#265 [07:22] <Puretwo123> Can anyone help?
#266 [07:23] <Andrio> well, there are traces of a pirated Minecraft installation on that PC.
#267 [07:23] <Andrio> ??> Puretwo123 win/hosts/edit
#268 [07:23] <Absol> Puretwo123: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#269 [07:23] <Absol> Puretwo123: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#270 [07:23] <Andrio> Puretwo123, remove all lines containing mojang in that file.
#271 [07:25] <Puretwo123> remove the lines? or just mojang
#272 [07:25] <Andrio> The entire lines.
#273 [07:25] <Puretwo123> done?
#274 [07:26] <Andrio> ok?
#275 [07:26] <Andrio> See if you can log in now.
#276 [07:26] <Puretwo123> it says its a sample of it?
#277 [07:26] <Andrio> What?
#278 [07:27] <Puretwo123> This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#279 [07:27] <Puretwo123> is that right?
#280 [07:28] <Andrio> Well, that's the right file, then.
#281 [07:28] <Puretwo123> YOUR JOKING ME
#282 [07:28] <Puretwo123> that worked
#283 [07:28] <Puretwo123> can you explain why
#284 [07:29] <Andrio> MCLeaks does that to redirect the login to their own servers.
#285 [07:29] <Puretwo123> ohhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
#286 [07:29] <Andrio> They probably also use a custom launcher
#287 [07:29] <Puretwo123> ohhhhhhhhhhhhhhhhhhhhhhh
#288 [07:29] <Andrio> or something
#289 [07:29] <Andrio> mm
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#294 [07:50] <Puretwo123> so did my client or whatever change the ip redirection to their ip
#295 [07:50] <Puretwo123> as im talking to a tech support and he is kinda curious on how it worked
#296 [07:52] <Andrio> Well, since there's an entry in the hosts file for authserver.mojang.com, it just uses that address instead of looking up what the actual IP address is.
#297 [07:53] <urielsalis> Puretwo123, MCLeaks is known to do that
#298 [07:53] <Andrio> mm
#299 [07:53] <urielsalis> same as altdispenser(although they seem to be the same company behind)
#300 [07:56] <Andrio> So the launcher ends up trying to connect to completely the wrong server. This server apparently doesn't even attempt to identify itself as authserver.mojang.com (via the TLS certificate), so the login was aborted.
#301 [07:57] <urielsalis> (well, it tries, but it uses a different certificate that mcleaks tries to add to your system trusted certificates)
#302 [07:57] <Andrio> Mhm
#303 [08:01] <Puffi___LP> #we have the problem that minecraft doesn't start and requires video graphics update. but after update same problem. I've copied a report at http://paste.ubuntu.com/23746033/
#304 [08:01] <urielsalis> Puffi___LP, download and install https://downloadcenter.intel.com/es/download/26229/Controlador-de-Gr-ficos-de-Intel-para-Windows-10-15-40-la-4-generaci-n-?product=81497
#305 [08:03] <Puffi___LP> #ok thanks I will try right now and see if it works
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#309 [08:09] <Puffi___LP> #doesnt update the driver with the hint that driver has not been validated
#310 [08:10] <urielsalis> Puffi___LP, download and install http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.15.4248_W10x64_A.zip?acerid=635731555313270216&Step1=ULTRA-THIN&Step2=ASPIRE&Step3=ASPIRE%20V5-561G&OS=ALL&LC=en&BC=ACER&SC=PA_6
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#312 [08:20] <_BlueMoose_> ------------------ System Information ------------------ Time of this report: 1/5/2017, 17:13:25 Machine name: ПК-ПК Operating System: Windows 7 Максимальная 32-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700) Language: Russian (Regional Setting: Russian) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 08/26/09 20:46:40 Ver: 08.00.12
#313 [08:20] <urielsalis> _BlueMoose_, in paste.ubuntu.com
#314 [08:21] <Puffi___LP> #I already have installen Intel driver version 10.18.15.4248
#315 [08:21] <urielsalis> Puffi___LP, with the link I gave you?
#316 [08:23] <Puffi___LP> #no this is the version which already is installed before
#317 [08:23] <urielsalis> Puffi___LP, there was none installed before
#318 [08:24] <Puffi___LP> I looked at the system setting information
#319 [08:25] <urielsalis> Puffi___LP, im looking at it too thgrough the dxdiag, line 46 to 413
#320 [08:25] <Puffi___LP> do you recommend to install it via the link you've sent?
#321 [08:25] <urielsalis> Puffi___LP, yes, its the one from acer website
#322 [08:25] <Puffi___LP> ok I 'll try right now and get back to you
#323 [08:26] <urielsalis> Puffi___LP, you might need to install https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#324 [08:26] <urielsalis> s/might/also might
#325 [08:26] <ExtremeBot> urielsalis meant to say: Puffi___LP, you also might need to install https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#326 [08:28] <Puffi___LP> ok I do
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#334 [08:35] <marcus> dear users of minecraft, my laptop is rather slow. If I were to make a server (raspberry pi 3 powered) would the server make it easier for my laptop?
#335 [08:36] <urielsalis> marcus, it will take some of the load like generating the world
#336 [08:36] <marcus> urielsalis, would it be worth the effort starting a local server? or is the difference minimal?
#337 [08:37] <urielsalis> marcus, it really depends on what you are doing, but setting up a server is not that difficult
#338 [08:37] <urielsalis> ??> marcus mp/server-setup
#339 [08:37] <Absol> marcus: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#340 [08:37] <urielsalis> marcus, or if you are going to use the pi just for that you can use something like MineOS
#341 [08:38] <marcus> I know how to build the server, but is it going to make a big chance for my performance on my laptop?
#342 [08:39] <urielsalis> marcus, again it might, it depends on why your laptop is being throttled, if its cpu bound, it will definately help, if its gpu bound, you will have to lower your settings
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#345 [08:40] <Andrio> Are eyes of ender supposed to point to the portal specifically?
#346 [08:40] <KingDesM0nats> I can't get in in my Account... Why?
#347 [08:40] <urielsalis> Andrio, if you are near, I think so
#348 [08:40] <Andrio> Because when I tested it, it pointed to the coordinates given by /locate even though no part of the stronghold was actually there...
#349 [08:40] <urielsalis> KingDesM0nats, what happens when you try?
#350 [08:41] <Andrio> odd
#351 [08:41] <marcus> urielsalis, I am using my cpu (I7-3610qm with graphics 4000) and I got a gpu geforce 610M. I can get 100fps when all settings are low. But I am not able to get a smooth gameplay (lag spikes etc.)
#352 [08:41] <urielsalis> Andrio, I just throw them till they go through the ground, then go straight down
#353 [08:41] <Andrio> Mm
#354 [08:41] <Andrio> It took me about half an hour to find the dratted portal, though.
#355 [08:41] <urielsalis> Andrio, also, I remmeber a bug report about /locate so it might be related
#356 [08:41] <KingDesM0nats> There is an incorrect username or password
#357 [08:41] <Andrio> I got a Looting III book though, which is nice.
#358 [08:42] <urielsalis> KingDesM0nats, have you tried resetting your password?
#359 [08:42] <KingDesM0nats> Yes
#360 [08:42] * Puffi___LP [Puffi___LP@notlogged] has joined #minecrafthelp
#361 [08:43] <urielsalis> ??> KingDesM0nats login/throttle
#362 [08:43] <Absol> KingDesM0nats: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#363 [08:43] <Absol> KingDesM0nats: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#364 [08:44] <KingDesM0nats> Okay
#365 [08:45] <Puffi___LP> I get error message when trying to start minecraft on my laptop. says öack of updated graphics driver
#366 [08:45] <urielsalis> Puffi___LP, you installed both things I gave you?
#367 [08:45] <Puffi___LP> sorry meant lack of updated graphic driver
#368 [08:46] <Puffi___LP> could you give me the first link again? I am not quite sure if update of intel driver worked correctly
#369 [08:46] <KingDesM0nats> But id don't know my Username :/
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#371 [08:46] <urielsalis> <urielsalis> Puffi___LP, download and install http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.15.4248_W10x64_A.zip?acerid=635731555313270216&Step1=ULTRA-THIN&Step2=ASPIRE&Step3=ASPIRE%20V5-561G&OS=ALL&LC=en&BC=ACER&SC=PA_6
#372 [08:47] <Puffi___LP> okay I downloaded it. do I need to do anything else now?
#373 [08:48] <urielsalis> Puffi___LP, install it
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#376 [08:50] <TigerCollins> Im on xbox one Minecraft. My friend has a world that he wants to give to me, is there any way he can actually give me the world? Even if its a long and ridiculous, that's fine
#377 [08:51] <Puffi___LP> error message when insatlling the driver says that the installed driver has not been validated for this computer
#378 [08:51] * Hi [Hi@notlogged] has joined #minecrafthelp
#379 [08:52] <Hi> [06:50] <Hi> I just upgraded my laptop to Windows 8, but when I try to open Minecraft, it crashes and says 'Pixel format not Accelerated'
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#382 [08:54] <Hi> http://paste.ubuntu.com/23746487/
#383 [08:55] <Hi> I just upgraded my laptop to Windows 8, but when I try to open Minecraft, it crashes and says 'Pixel format not Accelerated'
#384 [08:55] <Hi> Please help
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#387 [08:55] <Hi> Someone
#388 [08:55] <Hi> Please
#389 [08:55] <Hi> Help
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#391 [08:56] <Hi> Someone??
#392 [08:56] <Alakarte> Hello, I have a question about connection to the game, but not regarding credentials. I am a 100% sure about my credentials, the issue is that i'm using a vpn. and through the VPN, the game won't connect. When I don't use it, it works. Why would mojang ban some Ip ranges ?
#393 [08:56] * kacper55590 [kacper55590@notlogged] has quit. (Client Quit)
#394 [08:57] <Hi> HELLO??
#395 [08:57] <Alakarte> And i'm also a 100% sure the vpn is not blocking the ports, because it's a custom made VPN with everything open
#396 [08:57] <Andrio> ??> Hi OEM/HP/product-number
#397 [08:57] <Absol> Hi: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#398 [08:57] <Absol> Hi: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#399 [08:58] <Puffi___LP> Hello has anyone an idea why I have the update problem for Intel driver?
#400 [08:59] <Hi> Andrio
#401 [08:59] <Hi> nothing is showing up
#402 [08:59] <Hi> when i search
#403 [09:00] <Andrio> on the Start menu?
#404 [09:00] * KingDesM0nats [KingDesM0nats@notlogged] has quit. (Quit: Web client closed)
#405 [09:00] <Andrio> or Start screen?
#406 [09:00] <Andrio> Or Win+F?
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#408 [09:01] <Hi> Im downloading it
#409 [09:03] <Andrio> ok
#410 [09:05] <Hi> FR765PA#UUF
#411 [09:05] <Andrio> urielsalis: https://bugs.mojang.com/browse/MC-100170
#412 [09:07] <Andrio> Hi, install this driver: http://www.nvidia.co.uk/download/driverResults.aspx/112698/en-uk
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#418 [09:19] <Choors> I cant Enter my profil
#419 [09:20] <Choors> I need to swich my e-mail
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#429 [10:05] <Mark> he descargado minecraft y al ejecutarlo me dice: unable to start minecraft runtime environment. Thisis the most likely caused by a corruption. Please try to reinstall Minecraft. Y ya lo he reisntalado 4 veces ¿Que hagp?
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#435 [10:20] * Bartjuuh [Bartjuuh@notlogged] has joined #minecrafthelp
#436 [10:21] <Bartjuuh> Mojang?
#437 [10:21] <Bartjuuh> I got a problem
#438 [10:21] <Bartjuuh> I am here with 3 friend and me!
#439 [10:22] <Bartjuuh> We can't login to minecraft or to mojang site
#440 [10:22] <mattym> Bartjuuh, What happens when you try?
#441 [10:23] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#442 [10:23] <Bartjuuh> He keep saying Sorry, but your username or password is incorrect
#443 [10:24] <Bartjuuh> But we all have reset our password
#444 [10:24] <mattym> Have you tried to reset the password?
#445 [10:24] <mattym> ??> Bartjuuh login/throttle
#446 [10:24] <Bartjuuh> Jes we all did
#447 [10:24] <Absol> Bartjuuh: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#448 [10:24] <Absol> Bartjuuh: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
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#451 [10:26] <Bartjuuh> Absol Can't you do something to fix it faster?
#452 [10:27] <mattym> Bartjuuh, You can read the message.
#453 [10:27] <Bartjuuh> What message?
#454 [10:27] <iBurke> Bartjuuh: No, it b cannot be overridden.
#455 [10:27] <Bartjuuh> That Not fine
#456 [10:28] <iBurke> Bartjuuh: Waiting one hour isn't gonna kill you. Just wait it out.
#457 [10:28] <Bartjuuh> But we will wait
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#459 [10:30] * Player001 [Player001@notlogged] has joined #minecrafthelp
#460 [10:31] <Player001> Hello, i have a problem: when I start the launcher minecraft, it's all right, then I click play and all I get a small window of crash report. Why?
#461 [10:32] <iBurke> ??> Player001 launcher/crash-log
#462 [10:32] <Absol> Player001: We need to see your crash log, which appears after a crash.
#463 [10:32] <Absol> Player001: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#464 [10:32] <Player001> Ok just a moment
#465 [10:34] <Player001> iBurke, http://paste.ubuntu.com/2374102/
#466 [10:34] <Player001> http://paste.ubuntu.com/23747102/
#467 [10:34] <Player001> this is the right one
#468 [10:34] <iBurke> ??> Player001 win/dxdiag
#469 [10:34] <Absol> Player001: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#470 [10:35] <Player001> Just a moment
#471 [10:37] <Player001> http://paste.ubuntu.com/23747111
#472 [10:38] <Player001> here
#473 [10:38] <iBurke> One moment
#474 [10:39] <Player001> ok
#475 [10:39] <iBurke> Player001: Try downloading these drivers: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#476 [10:40] <Player001> ok i try....
#477 [10:41] <Player001> i install it?
#478 [10:41] <iBurke> Yes.
#479 [10:43] <Player001> I am setting up, it takes a while right?
#480 [10:43] <iBurke> It shouldn't take too long.
#481 [10:44] <Player001> sometimes it disappears me and the screen appears
#482 [10:44] <Player001> it's normal?
#483 [10:44] <iBurke> When installing drivers, yes
#484 [10:45] <Player001> i restarted my computer
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#487 [10:47] <Player001> iBurke, ok i restarted it. I try again to start the minecraft launcher and click play?
#488 [10:47] <iBurke> Yes
#489 [10:48] <Player001> I have to disable the firewall?
#490 [10:48] <iBurke> Not disable, create an exception
#491 [10:49] <Player001> ok
#492 [10:49] <Player001> It works thanks. Thank you for the help you gave me.
#493 [10:50] <iBurke> Player001: Glad to be of assistance. Have fun!
#494 [10:50] <Player001> You are a formidable team
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#502 [11:08] <DarkoOakHD> please help
#503 [11:08] <iBurke> ?? ask
#504 [11:08] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#505 [11:08] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#509 [11:09] <predador66> My minecraft opens when I go to create a map or enter it from the error what to do?
#510 [11:09] <iBurke> ??> predador66 launcher/crash-log
#511 [11:09] <Absol> predador66: We need to see your crash log, which appears after a crash.
#512 [11:09] <Absol> predador66: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#513 [11:10] <DarkoOakHD> I will not enter the mc, looking for password and email me to get into and not
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#516 [11:11] <DarkoOakHD> I will not enter the mc, looking for password and email me to get into and not
#517 [11:11] <iBurke> DarkoOakHD: You forgot your email and password?
#518 [11:12] <iBurke> '
#519 [11:12] <DarkoOakHD> No I'm not all right
#520 [11:12] * vinicius_br [vinicius_br@notlogged] has quit. (Client Quit)
#521 [11:14] <DarkoOakHD> all I tasted several times to enter or not enter at all
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#523 [11:15] <iBurke> DarkoOakHD: I'm sorry you're not making sense to me
#524 [11:16] <DarkoOakHD> ok never mind thanks
#525 [11:16] <CBK> #Save my minecraft, I brought minecraft like 4 years ago and I decided to play it today with my friends for fun but I seem to not have the game. Help please <3
#526 [11:17] * predador66 [predador66@notlogged] has quit. (Ping timeout: 180 seconds)
#527 [11:17] <iBurke> CBK: What does it say when you login to account.mojang.com/me ?
#528 [11:18] <CBK> "Buy game here" if that's what your after.
#529 [11:18] <iBurke> Are you sure you're using the correct email address?
#530 [11:19] <CBK> Yeah pretty sure but I could have another check 1min.
#531 [11:21] * Ak [Ak@notlogged] has joined #minecrafthelp
#532 [11:21] <Ak> My account got hacked
#533 [11:22] <Ak> what the fuck do i do?
#534 [11:22] <Absol> Ak: Please keep it civil
#535 [11:22] <Ak> what do i do?
#536 [11:22] <iBurke> ??> Ak account/hacked
#537 [11:22] <Absol> Ak: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#538 [11:22] <Absol> Ak: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#542 [11:24] <ItzRemix> can anyone help my game crashes as soon as i load
#543 [11:24] <Ak> Someone changed my email?
#544 [11:24] <Ak> and my password
#545 [11:24] <Ak> wtf
#546 [11:25] * ItzRemix [ItzRemix@notlogged] has quit. (Client Quit)
#547 [11:25] <biasq> Hello, i have issue with launching minecrat after installing forge 1.7.2. my launcher just crashes as soon as i click "play".
#548 [11:26] <mattym> ??> biasq mods
#549 [11:26] <Absol> biasq: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#550 [11:26] <Absol> biasq: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#553 [11:26] <biasq> mattym 0 mods installed
#554 [11:27] <mattym> Ak, Check your email account for a message from Mojang stating the email was changed, see if the link in that email will still let you recover it.
#555 [11:27] <iBurke> biasq: Forge is a mod
#556 [11:27] <mattym> Ak, If not, you will need to fill out the contact form at the bottom of the previously linked page.
#557 [11:27] <biasq> ok i see
#558 [11:28] <biasq> but where do i seek for help then?
#559 [11:28] <iBurke> Probably #forge
#560 [11:28] <biasq> k ty
#561 [11:28] <iBurke> Actually no
#562 [11:28] <biasq> #forge
#563 [11:28] * stanko [stanko@notlogged] has joined #minecrafthelp
#564 [11:28] <iBurke> Hold on biasq
#565 [11:28] <kapqo> hello guyes, i have an old mc account, but i dont remember my e mail adress, olny login and password, but i cant log in
#566 [11:29] <iBurke> ??> kapqo account/forgot-email
#567 [11:29] <kapqo> what i can to do?
#568 [11:29] <Absol> kapqo: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#569 [11:29] <iBurke> biasq: /join #minecraftforge
#570 [11:29] <biasq> ty
#571 [11:30] * iBurke is now known as iBurke^
#572 [11:30] * iBurke^ is now known as iBurke
#573 [11:30] <biasq> [/join #minecraftforge
#574 [11:30] <kapqo> but i bought acces about 5 years ago :c
#575 [11:30] <biasq> [20:30] == Cannot send to channel: #RegisterYourNameMoron
#576 [11:31] <kapqo> an i cannot remember my old email account or they delated them because i havent login into for a long time
#577 [11:31] <biasq> [You have been redirected here because you tried to enter a channel that requires you to be registered with nickserv. Register and try joining that channel again. You were probably sent here from #minecraftforge]
#578 [11:31] <biasq> i am sorry but i dont quite get what does it mean
#579 [11:31] <mattym> biasq, Then do what the instructions say, we are not here to help you with that.
#580 [11:32] * biasq [biasq@notlogged] has quit. (Quit: Web client closed)
#581 [11:32] <iBurke> biasq: you have to register before you can speak
#582 [11:32] * _GhoulGirl_ [_GhoulGirl_@notlogged] has joined #minecrafthelp
#583 [11:33] * biasq [biasq@notlogged] has joined #minecrafthelp
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#586 [11:33] <Ak_> Yo what do i do if someone has changed my email and my password?
#587 [11:33] * kapqo [kapqo@notlogged] has quit. (Quit: Web client closed)
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#590 [11:33] <thgilfodrol> ??> Ak_ account/send-email
#591 [11:33] <Absol> Ak_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#592 [11:33] <mattym> Ak_, Did you check the email for any message saying it was changed?
#593 [11:33] <Absol> Ak_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#594 [11:34] <_GhoulGirl_> I need help, ive tried to get onto minecraft but it crashes, and so i did this and so can u pls fix it for me please.
#595 [11:34] * Specaly [Specaly@notlogged] has joined #minecrafthelp
#596 [11:34] <thgilfodrol> ??> _GhoulGirl_ launcher/crash-log
#597 [11:34] <Absol> _GhoulGirl_: We need to see your crash log, which appears after a crash.
#598 [11:34] <Absol> _GhoulGirl_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#599 [11:34] <Ak_> Yeah i got a mail but i first noticed it now
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#601 [11:34] <mattym> Ak_, There should be a link in that email to dispute it
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#604 [11:36] <_GhoulGirl_> https://paste.ubuntu.com/23747476/
#605 [11:36] <_GhoulGirl_> https://paste.ubuntu.com/23747476/
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#607 [11:37] <_GhoulGirl_> https://paste.ubuntu.com/23747476/ done
#608 [11:37] <iBurke> ??> _GhoulGirl_ scold/repeat
#609 [11:37] <Absol> _GhoulGirl_: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#610 [11:37] <Absol> _GhoulGirl_: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#611 [11:38] <_GhoulGirl_> Sorry?
#612 [11:38] <iBurke> _GhoulGirl_: Download: https://downloadcenter.intel.com/download/24971
#613 [11:38] <iBurke> The first one.
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#615 [11:39] * de_pro_hacker [de_pro_hacker@notlogged] has quit. (Client Quit)
#616 [11:39] <Ak_> Yeah but when i click the link it says "Invalid Token"
#617 [11:39] <iBurke> Ak_: Try getting the email sent one more time
#618 [11:39] <mattym> ??> Ak_ account/send-email
#619 [11:39] <iBurke> and make sure to use the most recent one
#620 [11:39] <Absol> Ak_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#621 [11:39] <Absol> Ak_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#624 [11:44] <MRMAxpa> Hi, i have a Problem with the Plugin Essential. I want to teleport me with a sign. But when i don't be an Admin, the message comes: No permission!. What i have to do?
#625 [11:44] <iBurke> MRMAxpa: You have to join #essentials for help with that plugin
#626 [11:44] <iBurke> If you use EssentialsX, join #drtshock
#627 [11:44] <iBurke> If you use EssentialsX, join #drtshock
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#634 [11:50] <Ak_> This help chat is shit
#635 [11:50] * Absol kicked Ak_ from #minecrafthelp (Reason: k_ :Keep it civilized, you are just a human being)
#636 [11:50] * iBurke pats Absol
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#642 [12:23] <CRjulianTICO> Hi, i cant buy minecraft for my computer
#643 [12:23] <iBurke> CRjulianTICO: Do you receive an error message?
#644 [12:23] <CRjulianTICO> Yes
#645 [12:23] <iBurke> What is it?
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#647 [12:25] <CRjulianTICO> Error placing order
#648 [12:26] <iBurke> Is that it?
#649 [12:26] <CRjulianTICO> Im from Costa Rica but i try like 5 credit cards and paypal, and still sending error message
#650 [12:27] <iBurke> Are your credit cards authorizing international payments?
#651 [12:27] <CRjulianTICO> Yes
#652 [12:28] <iBurke> Apparently the Minecraft website is down. You can try again when it comes back up.
#653 [12:28] <CRjulianTICO> Oh ok thanks
#654 [12:28] <iBurke> CRjulianTICO: http://xpaw.ru/mcstatus/
#655 [12:30] * stephen4332 [stephen4332@notlogged] has joined #minecrafthelp
#656 [12:30] <stephen4332> hi
#657 [12:31] * JimmystovoHMF [JimmystovoHMF@notlogged] has joined #minecrafthelp
#658 [12:31] <stephen4332> hello
#659 [12:31] <JimmystovoHMF> Poderia me ajduar ?
#660 [12:31] <iBurke> ??> stephen4332 ask
#661 [12:31] <Absol> stephen4332: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#662 [12:31] <Absol> stephen4332: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#663 [12:31] <iBurke> ??> JimmystovoHMF lang/es
#664 [12:31] <Absol> JimmystovoHMF: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#665 [12:31] <stephen4332> english
#666 [12:32] <JimmystovoHMF> Vocês poderia me ajudar porque meu minecraft ta dando erro !
#667 [12:32] * OFEK [OFEK@notlogged] has joined #minecrafthelp
#668 [12:32] <stephen4332> my minecraft wont let me join online severs
#669 [12:32] <JimmystovoHMF> You could help me because my minecraft is giving error!
#670 [12:32] <iBurke> stephen4332: Can you login to www.account.mojang.com/me
#671 [12:32] <iBurke> ??> JimmystovoHMF launcher/crash-log
#672 [12:32] <Absol> JimmystovoHMF: We need to see your crash log, which appears after a crash.
#673 [12:32] <Absol> JimmystovoHMF: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#674 [12:33] <stephen4332> its on windows 10 e
#675 [12:33] <JimmystovoHMF> Já preucrei em tudo lugar mais não fala o erro que da o meu
#676 [12:33] <JimmystovoHMF> Already preucrei everywhere but does not speak the error that my
#677 [12:33] <iBurke> stephen4332: Can you login tothe website?
#678 [12:33] <stephen4332> ?
#679 [12:33] <stephen4332> no
#680 [12:33] <iBurke> JimmystovoHMF: Rephrase that please.
#681 [12:33] <iBurke> stephen4332: Have you tried resetting your password?
#682 [12:34] <JimmystovoHMF> 3/5000 Yes
#683 [12:34] * OFEK [OFEK@notlogged] has quit. (Client Quit)
#684 [12:34] <JimmystovoHMF> And java error
#685 [12:34] <stephen4332> when i try to connect mineplex its saids unable to connect
#686 [12:34] <stephen4332> minecraft windows 10
#687 [12:35] <JimmystovoHMF> windows 7
#688 [12:35] <stephen4332> no
#689 [12:35] <iBurke> stephen4332: Did you try resetting your password?
#690 [12:35] <iBurke> JimmystovoHMF: Do the instructions Absol wrote to you
#691 [12:35] <stephen4332> on what
#692 [12:35] <iBurke> stephen4332: On account.mojang.com
#693 [12:36] <stephen4332> i HAVE IT ON WINDOWS NOT JAVA
#694 [12:36] * JimmystovoHMF [JimmystovoHMF@notlogged] has quit. (Quit: Web client closed)
#695 [12:37] <GreyVulpine> stephen4332 - Did you get minecraft, the windows 10 beta version, through the microsoft store?
#696 [12:37] <stephen4332> No
#697 [12:38] <stephen4332> On windows store
#698 [12:38] <GreyVulpine> stephen4332 - Did you download minecraft through www.minecraft.net/download ?
#699 [12:38] * AustroLetsPlay [AustroLetsPlay@notlogged] has joined #minecrafthelp
#700 [12:38] <stephen4332> no
#701 [12:38] <GreyVulpine> stephen4332 - Where did you download minecraft through?
#702 [12:39] <stephen4332> windows 10store
#703 [12:39] <stephen4332> ^
#704 [12:40] <AustroLetsPlay> How I can logg in when my Passwort dont go ?
#705 [12:40] <GreyVulpine> stephen4332 - Okay, the windows 10 store version, you need to either have 4 people in a LAN, or 4 people using your xbox live account
#706 [12:40] * zoe_heering_2015 [zoe_heering_2015@notlogged] has joined #minecrafthelp
#707 [12:40] <stephen4332> im on xbox live
#708 [12:41] <stephen4332> is there any way i can play mineplex
#709 [12:41] <GreyVulpine> No
#710 [12:41] * AustroLetsPlay [AustroLetsPlay@notlogged] has quit. (Client Quit)
#711 [12:41] <stephen4332> how?
#712 [12:41] <GreyVulpine> You can't play mineplex off of minecraft windows 10 beta
#713 [12:41] * zoe_heering_2015 [zoe_heering_2015@notlogged] has quit. (Client Quit)
#714 [12:41] <GreyVulpine> you need the java version from minecraft.net/download
#715 [12:42] <stephen4332> will i get it for free
#716 [12:42] <GreyVulpine> No
#717 [12:42] <stephen4332> but i bought windows 10
#718 [12:42] <GreyVulpine> You could have paid for minecraft, and gotten the windows 10 beta version for free.
#719 [12:42] <GreyVulpine> But you can't do the inverse.
#720 [12:42] <stephen4332> sotheres no way i can go online
#721 [12:43] <GreyVulpine> There is a way you can go online with the windows 10 version.
#722 [12:43] <stephen4332> how
#723 [12:43] * Prem_Udeshi [Prem_Udeshi@notlogged] has joined #minecrafthelp
#724 [12:43] <GreyVulpine> But it's not the same as the full version
#725 [12:43] <stephen4332> tell me
#726 [12:44] <GreyVulpine> We don't really do support for the windows 10 beta version here, not many people have it
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#728 [12:45] <Prem_Udeshi> I would like to know why all my nicknames I have selected have been taken?
#729 [12:45] <Prem_Udeshi> even random gibbersih
#730 [12:45] <iBurke> You may have made too many requests at once
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#736 [12:55] <LisaSmiley> Hello, i have a problem my minecraft crasht
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#739 [12:57] <harp> when i try to connect to mulitplayer in minecraft it says "cannot connect to server"
#740 [12:57] <iBurke> harp: Is this with every server?
#741 [12:57] <harp> yes
#742 [12:58] <iBurke> Do you use mcleaks?
#743 [12:58] <harp> never heard of it
#744 [12:59] <iBurke> ??> harp tools/hjt
#745 [12:59] <Absol> harp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#746 [12:59] <Absol> harp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#747 [13:00] <harp> is there any other way to resolve this without dowloading and pasting information?
#748 [13:01] <GreyVulpine> Without more information, we can't really help you narrow it down
#749 [13:02] <harp> okaynt
#750 [13:02] <iBurke> ??> harp scold/directions
#751 [13:02] <Absol> harp: The instructions you are given by the volunteers here are intended to find the shortest route between your problem and its solution. We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
#752 [13:02] <harp> okay thanks for your time
#753 [13:03] <iBurke> The first sentence is more towards you, ignore the rest.
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#756 [13:12] <Pprrkk> https://bugs.mojang.com/browse/MC-111894 here is my problem and the sugestion on the comment doesnt solve it i did it all
#757 [13:12] <Pprrkk> please i really miss playing minecraft
#758 [13:12] <mattym> ??> Pprrkk launcher/crash-log
#759 [13:12] <Absol> Pprrkk: We need to see your crash log, which appears after a crash.
#760 [13:12] <Absol> Pprrkk: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#761 [13:13] <iBurke> mattym: pixel format
#762 [13:14] <GreyVulpine> Always good to get the error report straight from the source.
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#765 [13:22] <Pprrkk> http://paste.ubuntu.com/23748052/
#766 [13:22] <mattym> Pprrkk, Do you have the link to your dxdiag report? If so please post the link in this chat.
#767 [13:23] * LetsMauli [LetsMauli@notlogged] has joined #minecrafthelp
#768 [13:23] <LetsMauli> Guten Abend, ich bräuchte Hilfe..
#769 [13:23] <Pprrkk> i dont know where can i find it
#770 [13:24] <mattym> ??> Pprrkk win/dxdiag
#771 [13:24] <Absol> Pprrkk: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#772 [13:24] <mattym> ??> LetsMauli lang/de
#773 [13:24] <Absol> LetsMauli: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#774 [13:24] <iBurke> ??> LetsMauli lang/de
#775 [13:24] <iBurke> ..
#776 [13:25] <LetsMauli> lang/de
#777 [13:25] <mattym> LetsMauli, Read what Absol wrote.
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#780 [13:28] <LetsMauli_> Minecraft isnt runing, I dont know why, who can help?
#781 [13:28] <mattym> LetsMauli_, What happens when you try??
#782 [13:29] <LetsMauli_> http://paste.ubuntu.com/23748047/
#783 [13:29] <mattym> LetsMauli_, One moment
#784 [13:29] <mattym> LetsMauli_, Download and Install the file from this page http://www.geforce.com/drivers/results/112594
#785 [13:30] <LetsMauli_> Thanks
#786 [13:31] <Pprrkk> http://paste.ubuntu.com/23748090/
#787 [13:31] <Pprrkk> http://paste.ubuntu.com/23748052/
#788 [13:31] <Pprrkk> here are the two links
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#791 [13:35] <Jakob111> I have the 0.15 version on minecraft and i cant update it
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#797 [13:45] <Pprrkk> please someone give me a solution
#798 [13:46] <GreyVulpine> Pprrkk - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#803 [13:53] <FriedTiger> i need help please
#804 [13:54] <GreyVulpine> With?
#805 [13:54] <FriedTiger> my minecraft keeps crashing and i dont know how to fix it can u hlp me
#806 [13:54] <FriedTiger> help*
#807 [13:54] <FriedTiger> it always give me this massage
#808 [13:54] <FriedTiger> # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007fedb4734d3, pid=8276, tid=1040 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x734d3] # # Failed to write core dump. Minidumps are not enabled by defa
#809 [13:55] <FriedTiger> hello ??
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#811 [13:56] <FriedTiger> guys please answer me i need help
#812 [13:56] <GreyVulpine> Go to minecraft's video options, toggle VBOs
#813 [13:57] <speedsterr> ok so i was here yesterday about my account getting hijacked but i couldnt find the transaction id i looked at the email that i bought the accoutn with but i cant find it
#814 [13:57] <FriedTiger> wait let me try
#815 [13:58] <FriedTiger> turn vbo off ?
#816 [13:58] <GreyVulpine> What is it set to right now?
#817 [13:58] <FriedTiger> vbos :on
#818 [13:58] <GreyVulpine> Then turn it off
#819 [13:59] <FriedTiger> let me try
#820 [14:01] <FriedTiger> thx dude it worked XD <3
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#827 [14:04] <SipriusPT> whatssup guys
#828 [14:04] <SipriusPT> any of you know where can i find mojang support platform
#829 [14:05] <SipriusPT> to open a ticket about an issue with my login in minecraft?
#830 [14:05] <GreyVulpine> What kind of issue?
#831 [14:06] * peposium [peposium@notlogged] has joined #minecrafthelp
#832 [14:06] <SipriusPT> it seems that my account got banned
#833 [14:06] <SipriusPT> i am unable to access it
#834 [14:06] <SipriusPT> but i can login without trouble in mojang
#835 [14:06] <Kirito> Hey Grey
#836 [14:06] <Kirito> Long time no see
#837 [14:06] <Kirito> Oops, wrong channel~
#838 [14:06] <SipriusPT> ilulz
#839 [14:07] <GreyVulpine> So you can access your account just fine in mojang, but what happens when you try to access it in the launcher?
#840 [14:09] <peposium> hi i have a porblem my minecraft name is peposium but if i login its says welkom Shiindyy does it mean that my account is hackt
#841 [14:10] * rejraj [rejraj@notlogged] has joined #minecrafthelp
#842 [14:10] <GreyVulpine> peposium - If you didn't change it yourself, then yes, that is most likely the reason
#843 [14:10] <peposium> and can i do something about it
#844 [14:10] <SipriusPT> http://prntscr.com/dry36m
#845 [14:10] <GreyVulpine> peposium - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#846 [14:11] <peposium> thank you
#847 [14:11] <GreyVulpine> SipriusPT - Ever pirated minecraft?
#848 [14:11] <rejraj> I forget my minecraft password, but also my e-mail password, is there a way that i can get my account back?
#849 [14:11] <GreyVulpine> rejraj - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#850 [14:11] <rejraj> Thank you!
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#852 [14:12] <SipriusPT> Grey: nop
#853 [14:12] <GreyVulpine> SipriusPT - Altdispenser?
#854 [14:12] <SipriusPT> it came from nowhere
#855 [14:12] <GreyVulpine> I find that hard to believe.
#856 [14:13] <GreyVulpine> ??> SipriusPT tools/hjt
#857 [14:13] <Absol> SipriusPT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#858 [14:13] <Absol> SipriusPT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#859 [14:14] <SipriusPT> Grey: this is account belongs to my cousin
#860 [14:14] <SipriusPT> maybe he have done sometrhing wrong he is just a kid
#861 [14:14] <SipriusPT> i will do that
#862 [14:15] <SipriusPT> *an
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#865 [14:20] <SipriusPT> Grey: http://paste.ubuntu.com/23748441/
#866 [14:22] * GreyVulpine sighs
#866 [14:22] <GreyVulpine> Windows 10, yes?
#867 [14:25] <SipriusPT> yes
#868 [14:26] <GreyVulpine> Click on your start menu, type in: notepad and do not press enter. Instead, in the search result, right-click on the notepad result and select "Run as administrator". Let me know when you have notepad open
#869 [14:29] <SipriusPT> done Grey
#870 [14:29] <SipriusPT> i think that i discover what my cousin have installed
#871 [14:30] <GreyVulpine> SipriusPT - He pirated minecraft before.
#872 [14:30] <SipriusPT> MC Leaks: http://linkshrink.net/7VhUWG
#873 [14:30] <GreyVulpine> Indeed
#874 [14:30] <SipriusPT> maybe but he had a official account
#875 [14:30] <SipriusPT> with some years
#876 [14:30] <GreyVulpine> Now, with notepad open. Go to File -> Open. In the filename box, put in: %systemroot%\System32\drivers\etc\hosts
#877 [14:31] <GreyVulpine> press enter. Let me know when you have that file open
#878 [14:31] <SipriusPT> ah
#879 [14:31] <SipriusPT> i have done that before
#880 [14:31] <SipriusPT> i received a warning from hijackthis
#881 [14:31] <SipriusPT> i have two links there
#882 [14:32] <GreyVulpine> MCleaks adds entries to the hosts file, redirecting your computer to false authentication servers that Minecraft normally uses, to get around logging in with illegal pirated accounts
#883 [14:32] <GreyVulpine> Got that file open?
#884 [14:32] <SipriusPT> i see
#885 [14:32] <SipriusPT> i was wondering that those server was indeed official or just crap
#886 [14:32] <GreyVulpine> They are not official
#887 [14:32] <SipriusPT> O1 - Hosts: 35.156.90.191 authserver.mojang.com O1 - Hosts: 35.156.90.191 sessionserver.mojang.com
#888 [14:32] <GreyVulpine> Indeed.
#889 [14:33] <SipriusPT> so he is doing the auth in a wrong server
#890 [14:33] <GreyVulpine> Exactly
#891 [14:33] <SipriusPT> there is the possibility that they have stolen his credentials?
#892 [14:33] <GreyVulpine> Which is why the official launcher is giving you that error.
#893 [14:33] <GreyVulpine> There is
#894 [14:33] <SipriusPT> nice
#895 [14:33] <SipriusPT> i will change those
#896 [14:33] <GreyVulpine> Delete any entries ending in mojang.com, there should be at least two. Save the file. Before trying to log in, I would HIGHLY recommend changing the password
#897 [14:36] <SipriusPT> ok
#898 [14:36] <SipriusPT> i will do that for sure!
#899 [14:36] <SipriusPT> thanks Grey for the help
#900 [14:37] * GreyVulpine tips hat
#900 [14:38] * qzqzxzxc [qzqzxzxc@notlogged] has joined #minecrafthelp
#901 [14:38] <qzqzxzxc> hello whats the channel for forge?
#902 [14:38] <GreyVulpine> #minecraftforge
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#906 [14:48] <lenny1997> Hello, i can't login with any launcher. Can you help me?
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#911 [15:00] * Thrensvk [Thrensvk@notlogged] has joined #minecrafthelp
#912 [15:02] <Thrensvk> Good day six years ago, I bought a minecraft. Now I can not log
#913 [15:05] <Thrensvk> Good day six years ago, I bought a minecraft. Now I can not log
#914 [15:07] <Thrensvk> Good day six years ago I bought Minecraft. I can not log in. Acount until you get back we will do to Court
#915 [15:08] <thgilfodrol> Thrensvk: what's the error that comes up when you try to log in?
#916 [15:10] <thgilfodrol> Thrensvk: also, please do not make legal threats in this chat- they will get you nowhere as no representatives of Mojang are actually here
#917 [15:12] <Thrensvk> I want to log into Minecraft but I could not so I had to send my email password, nothing happened.
#918 [15:13] * Diego [Diego@notlogged] has joined #minecrafthelp
#919 [15:14] <thgilfodrol> Thrensvk: when requesting a password reset link to your email address, have you checked the spam or junk folders, for all of your emails?
#920 [15:15] <Thrensvk> so I looked all
#921 [15:15] <Diego> Hola, no hablo ingles, espero que me entiendan, formatee mi computadora y creo que ese es es problema, no se muy bien por que, pero necesito ayuda
#922 [15:15] <thgilfodrol> ??> Diego lang/es
#923 [15:15] <Absol> Diego: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#924 [15:16] <Diego> Okay...
#925 [15:16] <Thrensvk> Now I have tried to create an acount email and it goes. This means that my old acount has been canceled
#926 [15:16] <thgilfodrol> Thrensvk: how long have you waited for the password reset emails?
#927 [15:16] <thgilfodrol> Thrensvk: mojang does not to my knowledge arbitrarily delete accounts
#928 [15:16] <Thrensvk> 3 dey
#929 [15:17] <thgilfodrol> Thrensvk: are you sure you're using the correct email in the password reset?
#930 [15:18] <Diego> Format my computer, any game I download does not open, even Minecraft or other games, I do not know what to do, I need help
#931 [15:18] <thgilfodrol> Diego: what is the error?
#932 [15:18] <thgilfodrol> Diego: if minecraft crashes, can you give us the error log?
#933 [15:18] <thgilfodrol> ??> Diego launcher/crash-log
#934 [15:18] <Absol> Diego: We need to see your crash log, which appears after a crash.
#935 [15:18] <Absol> Diego: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#936 [15:19] <Thrensvk> yes
#937 [15:19] <thgilfodrol> ??> Thrensvk account/send-email
#938 [15:19] <Absol> Thrensvk: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#939 [15:19] <Absol> Thrensvk: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#940 [15:19] <thgilfodrol> ??> Thrensvk account/trans-id
#941 [15:19] <Absol> Thrensvk: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#942 [15:19] <Diego> http://paste.ubuntu.com/23748753/
#943 [15:20] <Thrensvk> I have the proof that the email or the payment of Minecraft. six years back
#944 [15:20] <Diego> My computer is old, I do not know if that will be it, but before formatting it, it worked perfectly for all my games
#945 [15:21] <Thrensvk> finding
#946 [15:22] <Thrensvk> Your user name is thrensvk Your transaction ID is 769951036
#947 [15:22] <thgilfodrol> Thrensvk: say that in the email, not here
#948 [15:24] <Thrensvk> So what to do?
#949 [15:25] <thgilfodrol> Thrensvk: send an email to Mojang support to request them to recover your account
#950 [15:25] <thgilfodrol> ??> Thrensvk account/send-email
#951 [15:25] <Absol> Thrensvk: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#952 [15:25] <Absol> Thrensvk: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#955 [15:28] <SrFonsi656> Excuse what happens is that I came in here about two days ago so I was told to fill out this format https://help.mojang.com/customer/portal/emails/new?ref=footer, I already did it 2 days ago but I do not Respond what happened to me was that I can not log into my account about 1 month and a half I want to recover my password trying to link a link to my Hotmail and change it but I do not get the emails with the links please do not want to lose My gu
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#958 [15:28] <mattym> SrFonsi656, https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#959 [15:31] <thgilfodrol> Diego: can you download and install the first program (Catalyst Software Suite) at: https://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2032
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#962 [15:32] <Diego> Okay
#963 [15:32] <SrFonsi656> Well, I just have to wait a lot mattym
#964 [15:32] <naveksier> whenever i try create a new world minecraft crashed running version 1.7.10
#965 [15:32] <mattym> SrFonsi656, Yes
#966 [15:33] <mattym> naveksier, Does it happen in the latest version?
#967 [15:33] <naveksier> yeah i just tried it
#968 [15:33] <mattym> ??> naveksier launcher/crash-log
#969 [15:33] <Absol> naveksier: We need to see your crash log, which appears after a crash.
#970 [15:33] <Absol> naveksier: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#971 [15:33] * guigasoueu [guigasoueu@notlogged] has quit. (Client Quit)
#972 [15:34] <naveksier> http://paste.ubuntu.com/
#973 [15:35] <naveksier> http://paste.ubuntu.com/23748843/
#974 [15:35] <mattym> ??> naveksier tools/hjt
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#976 [15:35] <Absol> naveksier: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#977 [15:35] <Absol> naveksier: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#979 [15:37] <naveksier> http://paste.ubuntu.com/23748854/
#980 [15:38] <miso6322> I have a problem. I can not log into my account minecraft. Reset your password does not work, e-mail with a new password will not come. The e-mail I found a certificate of registration and the payment of Minecraft. Account registration date: 21.10.2012. Date of purchase of the game: 20.12.2012. I want an account with the game back! If not then go to the judicature.
#981 [15:38] <mattym> ??> naveksier win/reinst
#982 [15:38] <Absol> naveksier: You may need to reinstall the locally installed files that Minecraft puts into place.
#983 [15:38] <Absol> naveksier: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#984 [15:38] <mattym> naveksier, Can you try the instructions from Absol, tell me if you get the same crash or not when you try the game again.
#985 [15:39] <mattym> ??> miso6322 account/send-email
#986 [15:39] <Absol> miso6322: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#987 [15:39] <Absol> miso6322: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#988 [15:39] <miso6322> michal.mbo@gmail.com
#989 [15:40] <mattym> miso6322, Follow the instructions Absol wrote, do not put any info here.
#990 [15:40] <Thrensvk> i have too same problem email sended i waiting for the answer
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#993 [15:44] <naveksier> still crashing
#994 [15:45] <mattym> naveksier, Did you manually set up or change proxy settings on your computer?
#995 [15:46] <naveksier> no i didnt
#996 [15:46] <mattym> ??> naveksier av/adwcleaner
#997 [15:46] <Absol> naveksier: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#998 [15:46] <Absol> naveksier: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#999 [15:46] <mattym> naveksier, Try the instructions Absol sent, after the restart test the game again.
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#1002 [15:53] <naveksier> hey i used the cleaner and restarted and then tried the game but it's still crashing
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#1007 [15:55] <mattym> naveksier, Can you run the HJT program again and get the new report
#1008 [15:55] * BRO is now known as Guest88989
#1009 [15:56] <Guest88989> Hello i have a minecraft account and keep geting the java platform se binary has stopped crash and cant fix it
#1010 [15:56] <mattym> Guest88989, When does the error come up?
#1011 [15:56] <Guest88989> java platform se binary has stopped
#1012 [15:57] <Guest88989> whae i play single or multi
#1013 [15:57] <mattym> Guest88989, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1014 [15:57] <mattym> ??> naveksier paste
#1015 [15:57] <Absol> naveksier: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1016 [15:57] <Guest88989> i can open the world but than i crash
#1017 [15:57] <naveksier> http://paste.ubuntu.com/23748932/
#1018 [15:58] <Guest88989> ok there off
#1019 [15:58] <mattym> naveksier, Uninstall Tungle then try the game again
#1020 [15:59] <naveksier> forgot i had tungle i will try that now
#1021 [15:59] <Guest88989> well im in it now but have not crashed yet
#1022 [15:59] * zLilo_XaZe [zLilo_XaZe@notlogged] has joined #minecrafthelp
#1023 [16:00] <Guest88989> its fix thanks
#1024 [16:00] <zLilo_XaZe> Hello
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#1029 [16:05] <naveksier> hey i got rid of tungle but im still getting the crashes
#1030 [16:06] <mattym> naveksier, Did you restart the computer after removing it?
#1031 [16:06] <naveksier> yes i did
#1032 [16:08] <mattym> naveksier, The error you are getting is usually caused by an Antivirus or other program blocking the game, so the only other thing you have that may be causing it is Comodo.
#1033 [16:08] <naveksier> i have tried disabling comodo and my anitvirus one at a time of course. still had the same error i can try again now that i have cleaned and got rid of tungle
#1034 [16:09] <mattym> naveksier, DO you have another AV program besides comodo?
#1035 [16:10] <naveksier> i had glasswire but recently got rid of it, would ccleaner be of harm?
#1036 [16:10] <naveksier> ok i disabled comodo and this time it did work unlike last time
#1037 [16:10] * a123 [a123@notlogged] has joined #minecrafthelp
#1038 [16:10] <mattym> naveksier, Yeah, remove Comodo
#1039 [16:10] <naveksier> maybe tungle was also giving it problems
#1040 [16:11] <mattym> naveksier, Restart the PC, then check the game
#1041 [16:11] <naveksier> is there another firewall program you know that would be better?
#1042 [16:11] <mattym> naveksier, If it works, install Avast!, its the AV we know wont mess with the game.
#1043 [16:11] <naveksier> ok thank so much :)
#1044 [16:12] <a123> Hi cannot launch the game, just downloaded it
#1045 [16:13] <mattym> a123, What happens when you try?
#1046 [16:13] <a123> the launcher come back with a crash report.
#1047 [16:13] <a123> comes
#1048 [16:13] <mattym> ??> a123 launcher/crash-log
#1049 [16:13] <Absol> a123: We need to see your crash log, which appears after a crash.
#1050 [16:13] <Absol> a123: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1051 [16:14] * Nate_ [Nate_@notlogged] has joined #minecrafthelp
#1052 [16:14] <Nate_> My minecraft pc after I turned into a demo I know it sounds sketchy but do you know any way I could fix that??
#1053 [16:14] <mattym> Nate_, Whats the problem?
#1054 [16:15] <Nate_> My full version of Minecraft turned into a demo after I turned off my computer
#1055 [16:15] <a123> here is my link: http://paste.ubuntu.com/23749012/
#1056 [16:15] <Nate_> I know it sounds sketchy but do you have any tips how I can fix that
#1057 [16:15] <mattym> Nate_, Make sure you are logging in with the correct account.
#1058 [16:15] <mattym> a123, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1059 [16:15] <Nate_> I am but once I click on Minecraft it it says do you want to play demo or something like that
#1060 [16:16] <Nate_> No
#1061 [16:16] <mattym> Nate_, Log in at account.mojang.com/me what does it say under "My games"
#1062 [16:17] <a123> mattym, here it is: http://paste.ubuntu.com/23749012/
#1063 [16:17] <mattym> ??> a123 win/dxdiag
#1064 [16:17] <Absol> a123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1065 [16:21] <a123> http://paste.ubuntu.com/23749034/
#1066 [16:22] <mattym> a123, Your computer doesn't meet the minimum requirements for the game.
#1067 [16:22] <a123> oh, I see
#1068 [16:22] <a123> what are the requirements?
#1069 [16:23] <mattym> a123, https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements
#1070 [16:23] <thgilfodrol> ??> a123 requirements
#1071 [16:23] <Absol> a123: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#1072 [16:24] * CRjulianTICO [CRjulianTICO@notlogged] has joined #minecrafthelp
#1073 [16:25] <CRjulianTICO> Its still minecraft website down
#1074 [16:25] <CRjulianTICO> ?
#1075 [16:25] <a123> can I now download again to another pc with better requirements?
#1076 [16:25] <mattym> a123, Yes
#1077 [16:25] <mattym> CRjulianTICO, Doesnt seem so.
#1078 [16:25] <a123> thank you
#1079 [16:26] * a123 [a123@notlogged] has quit. (Quit: Web client closed)
#1080 [16:27] * Pear [Pear@notlogged] has joined #minecrafthelp
#1081 [16:27] <CRjulianTICO> someone knows if minecraft is down?
#1082 [16:27] <mattym> CRjulianTICO, Doesnt seem so.
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#1085 [16:28] <CRjulianTICO> someone later in this chat give this link xpaw.ru/mcstatus/
#1086 [16:29] <mattym> CRjulianTICO, And the real website, shows no issues https://help.mojang.com/
#1087 [16:29] * naveksier [naveksier@notlogged] has quit. (Ping timeout: 180 seconds)
#1088 [16:29] <Pear> the Minecraft website is only down
#1089 [16:29] <mattym> Or you know, nothing is down.
#1090 [16:29] <CRjulianTICO> and this website said is down
#1091 [16:30] <Pear> well it's not always accurate
#1092 [16:30] <CRjulianTICO> But i cant buy minecraft
#1093 [16:30] <Pear> What country do you live in? It might be blocked
#1094 [16:30] <CRjulianTICO> Costa Rica
#1095 [16:30] <mattym> CRjulianTICO, What payment method have you tried?
#1096 [16:31] <CRjulianTICO> but i try also with paypal and doesnt work
#1097 [16:31] * pie_flavor [pie_flavor@notlogged] has quit. (Ping timeout: 206 seconds)
#1098 [16:31] <CRjulianTICO> and credit cards and debit cards
#1099 [16:31] * turtledude01 [turtledude01@notlogged] has quit. (Ping timeout: 194 seconds)
#1100 [16:31] <mattym> CRjulianTICO, Were the cards issued in the same country you are currently living?
#1101 [16:32] * Noahguy0718 [Noahguy0718@notlogged] has joined #minecrafthelp
#1102 [16:33] <Noahguy0718> I cant play minecraft
#1103 [16:33] <thgilfodrol> Noahguy0718: what's the error that comes up when you try?
#1104 [16:33] <CRjulianTICO> yes
#1105 [16:33] * flameater1 [flameater1@notlogged] has joined #minecrafthelp
#1106 [16:33] <mattym> CRjulianTICO, Call the card providers and make sure they are not blocking international transactions?
#1107 [16:34] <Noahguy0718> I just bought game and it alredy says game has crashed
#1108 [16:34] <CRjulianTICO> I did
#1109 [16:34] <Noahguy0718> every time i try to play
#1110 [16:35] <CRjulianTICO> but i dont know what to do now
#1111 [16:35] <thgilfodrol> ??> Noahguy0718 launcher/crash-log
#1112 [16:35] <Absol> Noahguy0718: We need to see your crash log, which appears after a crash.
#1113 [16:35] <Absol> Noahguy0718: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1114 [16:35] * Gnarly [Gnarly@notlogged] has joined #minecrafthelp
#1115 [16:35] <mattym> CRjulianTICO, Then you will need to try with a different payment method.
#1116 [16:35] * flameater1 [flameater1@notlogged] has quit. (Client Quit)
#1117 [16:36] <CRjulianTICO> Im gonna try it
#1118 [16:36] <Gnarly> When I try to login to the Minecraft.net site, i m recieving this error: "An error prevented your request from being processed. Please try again."
#1119 [16:36] * Noahguy0718 [Noahguy0718@notlogged] has quit. (Client Quit)
#1120 [16:36] <mattym> ??> Gnarly tools/hjt
#1121 [16:36] <Absol> Gnarly: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1122 [16:36] <Absol> Gnarly: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1125 [16:38] <Nate_> Hello
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#1127 [16:38] * pie_flavor [pie_flavor@notlogged] has joined #minecrafthelp
#1128 [16:39] <Nate_> Um what is minecraft pc phone number
#1129 [16:39] <mattym> Nate_, No such thing
#1130 [16:39] <mattym> Nate_, Did you check what you were previously asked.
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#1134 [16:40] <Gnarly> I finished here is the link http://paste.ubuntu.com/23749099/
#1135 [16:40] <mattym> ??> Gnarly info/mcleaks
#1136 [16:40] <Absol> Gnarly: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1137 [16:40] <Absol> Gnarly: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1138 [16:40] * joao [joao@notlogged] has quit. (Client Quit)
#1139 [16:40] <mattym> ??> Gnarly win/hosts/edit
#1140 [16:40] <Absol> Gnarly: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1141 [16:40] <Absol> Gnarly: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1142 [16:41] <Nate_> Can I talk to some eles
#1143 [16:41] <Nate_> Some one
#1144 [16:41] <mattym> Nate_, The answer wont change.
#1145 [16:41] <Nate_> So
#1146 [16:41] <mattym> Nate_, If you only get Demo mod, you are logging in with the wrong account.
#1147 [16:41] <Nate_> No
#1148 [16:41] <mattym> Nate_, Make sure you are logging in with the Mojang account (email) used when the game was initially purchased.
#1149 [16:42] <Nate_> I paid 30.00 for this game tell me how to get my game back
#1150 [16:43] <mattym> ??> Nate_ account/send-email
#1151 [16:43] <Absol> Nate_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1152 [16:43] <Absol> Nate_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1153 [16:43] <Gnarly> Is that all?
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#1156 [16:43] <mattym> Gnarly, Did you remove the info from your host file?
#1157 [16:43] <Gnarly> yes
#1158 [16:43] * Trollz_ [Trollz_@notlogged] has joined #minecrafthelp
#1159 [16:43] <mattym> Gnarly, Then save the file, and try the game again.
#1160 [16:44] <Gnarly> ok
#1161 [16:44] <blasko> blasko
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#1166 [16:44] <Trollz_> Hi! I've had minecraft for long now and a couple of months ago it stopped working. I try to enter a game but it crashes right away. I have the latest update of java downloaded pls help
#1167 [16:44] <Gnarly> Thank you so much mattym, you are a lifesaver
#1168 [16:44] <thgilfodrol> ??> Trollz_ launcher/crash-log
#1169 [16:44] <Trollz_> Usually happens with 1.9 and above
#1170 [16:45] <Absol> Trollz_: We need to see your crash log, which appears after a crash.
#1171 [16:45] <Absol> Trollz_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1175 [16:45] <Trollz_> ok
#1176 [16:45] <Trollz_> lemme get it to crash again
#1177 [16:45] * Nate_ [Nate_@notlogged] has quit. (Ping timeout: 180 seconds)
#1178 [16:46] * ceerpre_13 [ceerpre_13@notlogged] has joined #minecrafthelp
#1179 [16:46] <Dewq> Hi, so yeah I have this problem with my Curse modpack launcher. If I open a modpack (space astronomy) it will open but it just keep saying launching.... So yeah I' ve tried everything to find the fix but there really is no fix for it atm.. :9
#1180 [16:46] <thgilfodrol> ??> Dewq mods
#1181 [16:46] <Absol> Dewq: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1182 [16:46] <Absol> Dewq: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1183 [16:46] <Dewq> thx
#1184 [16:46] <Dewq> thegilfdrol
#1185 [16:47] <Dewq> how do u mean mods?
#1186 [16:47] <ceerpre_13> yes
#1187 [16:47] <Dewq> Its forge
#1188 [16:47] * ceerpre_13 [ceerpre_13@notlogged] has quit. (Client Quit)
#1189 [16:47] <mattym> Dewq, Read what Absol wrote.
#1190 [16:47] <Trollz_> here: http://paste.ubuntu.com/23749120/
#1191 [16:47] <thgilfodrol> Dewq: mods are unsupported in this channel, modpacks are also unsupported
#1192 [16:47] <Dewq> yeah I know
#1193 [16:48] <Dewq> ok see ya all later then
#1194 [16:48] <Dewq> thanks anywars
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#1196 [16:49] <mattym> Trollz_, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1197 [16:49] <Trollz_> ok
#1198 [16:49] * Dewq_ [Dewq_@notlogged] has joined #minecrafthelp
#1199 [16:49] <Dewq_> Hi, so yeah I have this problem with my Curse modpack launcher. If I open a modpack (space astronomy) it will open but it just keep saying launching.... So yeah I' ve tried everything to find the fix but there really is no fix for it atm.. :9
#1200 [16:49] <thgilfodrol> Dewq: type /join #ftb
#1201 [16:49] <mattym> Dewq_, Same place, and still the wrong place.
#1202 [16:49] <Trollz_> where does it say options i cant find it
#1203 [16:50] <Trollz_> oh inside the game
#1204 [16:50] <Trollz_> or?
#1205 [16:50] <thgilfodrol> Dewq: just because nobody is responding in #ftb doesn't mean you need to ask it again here
#1206 [16:50] <thgilfodrol> Trollz_: options -> video settings -> Use VBOs
#1207 [16:50] <thgilfodrol> Trollz_: yeah, inside the game
#1208 [16:50] <Trollz_> ok
#1209 [16:51] <Trollz_> its off now
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#1211 [16:51] * Dewq_ [Dewq_@notlogged] has quit. (Client Quit)
#1212 [16:51] <BRO> hello agin thans for helping me with the crashing i was exprincing earlyer\
#1213 [16:51] <Trollz_> do i restart or try to join a server/offline world rn
#1214 [16:51] * BRO is now known as Guest93136
#1215 [16:51] <Guest93136> but not i have not sound
#1216 [16:52] <Guest93136> whats the promblem trollz
#1217 [16:52] <thgilfodrol> Trollz_: try the latter
#1218 [16:52] <thgilfodrol> Guest93136: do you get sound in other applications?
#1219 [16:52] <Trollz_> latter?
#1220 [16:52] <Guest93136> ther applicasions??
#1221 [16:52] <thgilfodrol> Trollz_: try joining a server or a singleplayer world
#1222 [16:53] <Trollz_> ok
#1223 [16:53] <thgilfodrol> Guest93136: yes, applications other than MC
#1224 [16:53] <Trollz_> it works now! Thanks you're the best! If I get another problem I'll be back
#1225 [16:53] <Trollz_> byeeee!
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#1228 [16:54] <Guest93136> ooo yea i do get sound in other areans theres no sound just in minecraft
#1229 [16:54] <noah> game keepsw crashing, i just bought the game and am yet to play cuz of crash
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#1232 [16:56] <thgilfodrol> ??> noah launcher/crash-log
#1233 [16:56] <Absol> noah: We need to see your crash log, which appears after a crash.
#1234 [16:56] <Absol> noah: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1235 [16:56] <thgilfodrol> Guest93136: in volume mixer, assuming you're on windows, have you made sure minecraft's slider is not at 0 or muted?
#1236 [16:56] * BRO [BRO@notlogged] has joined #minecrafthelp
#1237 [16:57] <BRO> hello my minecraft has no sound
#1238 [16:57] <BRO> i tryed the f3 and s but it does not work
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#1240 [16:57] * Guest93136 [Guest93136@notlogged] has quit. (Ping timeout: 180 seconds)
#1241 [16:58] <noah> ---- Minecraft Crash Report ----
#1242 [16:58] <Guest69669> hello
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#1244 [16:59] * BRO [BRO@notlogged] has joined #minecrafthelp
#1245 [16:59] <thgilfodrol> noah: paste at paste.ubuntu.com , and give us the link
#1246 [16:59] <BRO> hello
#1247 [16:59] <thgilfodrol> hello
#1248 [16:59] <Guest83101> ok just a test i have no sound
#1249 [17:00] <Guest83101> anf i tryed the f3 and s did not work
#1250 [17:01] <thgilfodrol> Guest83101: one moment
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#1252 [17:01] <Guest83101> ok
#1253 [17:02] * Kari [Kari@notlogged] has quit. (Client Quit)
#1254 [17:03] <thgilfodrol> Guest83101: can you try f3 + T?
#1255 [17:04] <thgilfodrol> Guest83101: also, are you using a resource pack?
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#1258 [17:08] <Guest83101> no resource pack
#1259 [17:08] <noah> ---- Minecraft Crash Report ----
#1260 [17:08] <Guest83101> sorry playing a game
#1261 [17:09] <noah> http://paste.ubuntu.com/23749300/
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#1263 [17:09] <iBurke> ??> noah win/dxdiag
#1264 [17:09] <Absol> noah: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1265 [17:10] * BRO [BRO@notlogged] has joined #minecrafthelp
#1266 [17:10] <BRO> i need help when you can
#1267 [17:10] * BRO is now known as Guest61841
#1268 [17:10] <thgilfodrol> Guest61841: can I get the launcher log?
#1269 [17:11] <Guest61841> WHATS THAT
#1270 [17:11] <thgilfodrol> ??> Guest61841 launcher/log
#1271 [17:11] <Absol> Guest61841: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1272 [17:11] <Absol> Guest61841: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1275 [17:11] <Guest61841> well i just need help with sound
#1276 [17:12] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 206 seconds)
#1277 [17:12] <thgilfodrol> Guest61841: yes, I'm trying to figure out the cause
#1278 [17:12] <Fininnn> good evening, Some time ago I bought minecraft, but stopped playing I think it's been over 2 years, I was trying to enter now into the account I had created. Minecraft says that it does not exist
#1279 [17:12] <Fininnn> Can someone help me
#1280 [17:13] <iBurke> Fininnn: Did you migrate your account?
#1281 [17:14] * Guest61841 [Guest61841@notlogged] has quit. (Client Quit)
#1282 [17:15] <Fininnn> I just went to know about the migration yesterday, when I decided to play again, but I can not access my account, I had it in minecraft, I already put it to change the password in the email I created, it says that it will send the email to change the password more so far Not even one email arrives
#1283 [17:15] <iBurke> Fininnn: May be obvious but I have to ask: have you checked your spam/junk folders?
#1284 [17:17] <Fininnn> In my hotmail there is no spam flap.
#1285 [17:18] <mattym> ??> Fininnn account/email-missing
#1286 [17:18] <Absol> Fininnn: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#1287 [17:18] <Fininnn> Detail the email to change the password is correct, because if it had been wrong, it would appear the message saying that the registered email does not exist
#1288 [17:18] <Absol> Fininnn: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
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#1300 [17:47] <Smicker> I can't remember my username or password for minecraft,only which email i used
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#1302 [17:51] * ryan976 [ryan976@notlogged] has joined #minecrafthelp
#1303 [17:51] <ryan976> I'm not able to login to my account. I did the password reset option twice and both times the site told me it was succesfully reset, but I still cannot login. Please help
#1304 [17:52] <mattym> ??> ryan976 login/throttle
#1305 [17:52] <Absol> ryan976: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1306 [17:52] <Absol> ryan976: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1307 [17:52] <ryan976> ok - thnks
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#1309 [17:54] * nukelolz [nukelolz@notlogged] has joined #minecrafthelp
#1310 [17:55] <nukelolz> my minecraft is crashing
#1311 [17:55] <nukelolz> Completely ignored arguments: [--nativeLauncherVersion, 307] [17:50:17] [Client thread/INFO]: Setting user: nukelolz [17:50:19] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:50:20] [Client thread/INFO]: Reloading ResourceManager: Default [17:50:21] [Sound Library Loader/INFO]: Starting up SoundSystem... [17:50:21] [Thread-5/INFO]: Initializing LWJGL OpenAL [17:50:21] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http://
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#1319 [18:09] * FRUSTRATEDUSER [FRUSTRATEDUSER@notlogged] has joined #minecrafthelp
#1320 [18:10] <FRUSTRATEDUSER> ok so i cant login to mojangs website with my email and password even though i just reset my passsword and the email was sent to email thats associated with my account
#1321 [18:10] <FRUSTRATEDUSER> please for the love of jesus
#1322 [18:10] <FRUSTRATEDUSER> help pls
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#1324 [18:11] <mattym> ??> FRUSTRATEDUSER login/throttle
#1325 [18:11] <Absol> FRUSTRATEDUSER: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1326 [18:11] <Absol> FRUSTRATEDUSER: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
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#1329 [18:13] <FRUSTRATEDUSER> only 3? jesus christ
#1330 [18:13] <FRUSTRATEDUSER> thank you @absol
#1331 [18:16] * Baterix11 [Baterix11@notlogged] has joined #minecrafthelp
#1332 [18:16] <Baterix11> Is anybody there?
#1333 [18:16] <iBurke> ?? ask
#1334 [18:16] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1335 [18:16] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1336 [18:16] <Baterix11> I have an issue loging in my minecraft launcher and minecraft.net , i can only log in mojang.com
#1337 [18:17] <iBurke> ??> Baterix11 tools/hjt
#1338 [18:17] <Absol> Baterix11: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1339 [18:17] <Absol> Baterix11: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1340 [18:17] <Baterix11> Ok,let me do it.
#1341 [18:19] <Baterix11> Does hijackthis send you my personal informations of my computer or? Can i be hacked at this moment?
#1342 [18:19] <iBurke> No, never.
#1343 [18:20] <Baterix11> iBurke,can we contact somewhere else,or this is the only place we can help each other?
#1344 [18:20] <pie_flavor> Baterix11: HijackThis generates a report of information about currently running programs, and things that modify currently running programs. It's primarily used to pinpoint things like malware.
#1345 [18:20] <iBurke> Baterix11: You can /msg it to me if you wish.
#1346 [18:20] * FRUSTRATEDUSER [FRUSTRATEDUSER@notlogged] has quit. (Ping timeout: 180 seconds)
#1347 [18:21] * iBurke is now known as Burke
#1348 [18:23] <Baterix11> Did u recieved the message?
#1349 [18:23] <Baterix11> okay wait,i bought minecraft account 2 years ago,and about a month ago,I tried to login,but i couldn't login into minecraft.net and minecraft launcher,i could only acces Mojang.net So i contacted minecraft support,they asked for my transaction ID,but i lost it and i cannot find it.So the error i'm reciving from minecraft launcher is this: cetificateException:No name matching authserver.mojang.com(found)
#1350 [18:24] <Burke> I still need to see the HJT report.
#1351 [18:24] <Baterix11> I'm scared about it.
#1352 [18:24] <Baterix11> This is my first time on this site.
#1353 [18:24] <pie_flavor> Baterix11: Mojang officially recommends this site as tech support, since they have none of their own.
#1354 [18:24] <pie_flavor> Baterix11: And Absol is an operator on this channel, meaning that he, by proxy, is officially recommended by Mojang.
#1355 [18:25] <Baterix11> so,i just copy the text or how do i send it here?
#1356 [18:25] <Burke> Baterix11: Read this: https://sourceforge.net/projects/hjt/
#1357 [18:25] <pie_flavor> Baterix11: Paste all of the text into paste.ubuntu.com and put the link in chat.
#1358 [18:25] <Baterix11> Okay let me do it.
#1359 [18:25] <Baterix11> Btw thanks for supporting me
#1360 [18:25] <pie_flavor> Baterix11: This tool is used several dozen times daily by helpers on this channel; you have nothing to fear.
#1361 [18:25] <Burke> That's what we're here for
#1362 [18:26] <Baterix11> http://paste.ubuntu.com/23749594/
#1363 [18:26] <pie_flavor> Burke: Found the problem; you have the illegal piracy software MCLeaks.
#1364 [18:26] <Baterix11> Yes,i tried joining servers with other accounts.
#1365 [18:27] <Baterix11> How do i get rid of it
#1366 [18:27] <Burke> ??> Baterix11 info/mcleaks
#1367 [18:27] <Absol> Baterix11: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1368 [18:27] <Absol> Baterix11: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1369 [18:27] <Baterix11> Can you send me like steps
#1370 [18:27] * WOWTV [WOWTV@notlogged] has joined #minecrafthelp
#1371 [18:27] <Baterix11> where do go from
#1372 [18:27] <Burke> Delete the tool first.
#1373 [18:27] <Baterix11> to*
#1374 [18:27] <Baterix11> Where do i find mcleaks tool
#1375 [18:27] <Burke> Wherever you downloaded it to
#1376 [18:27] * WOWTV [WOWTV@notlogged] has quit. (Client Quit)
#1377 [18:27] <Burke> Most likely in the Downloads folder
#1378 [18:28] <Baterix11> hmm i dont really remember where i downloaded it,let me see in downloads
#1379 [18:28] <Baterix11> No,I just have music in downloads,btw i used mcleaks about 2 3 months ago
#1380 [18:28] <pie_flavor> Baterix11: Follow the next instructions from Absol.
#1381 [18:28] <Baterix11> and idk where I stored it,k
#1382 [18:28] <pie_flavor> ??> Baterix11 win/hosts/edit
#1383 [18:29] <Absol> Baterix11: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1384 [18:29] <Absol> Baterix11: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1385 [18:29] * DORIANEK1 [DORIANEK1@notlogged] has joined #minecrafthelp
#1386 [18:30] <Baterix11> where do i enter %SystemRoot%\System32\drivers\etc\hosts
#1387 [18:30] <DORIANEK1> installed program , logged in but can`t start
#1388 [18:30] <pie_flavor> Baterix11: As the file name
#1389 [18:30] <Burke> Baterix11: After you click open, in the file path
#1390 [18:30] <Burke> DORIANEK1: Do you have a crash log?
#1391 [18:30] <pie_flavor> DORIANEK1: What happens when you try?
#1392 [18:31] <Baterix11> wait wait,i'm (3) in english wait,i opened notepad,now what?
#1393 [18:31] <pie_flavor> Baterix11: You need to follow Absol's instructions exactly.
#1394 [18:31] <Burke> <Absol> Baterix11: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1395 [18:31] <Baterix11> 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com
#1396 [18:31] <pie_flavor> Baterix11: Yep. Delete all that, and save the file.
#1397 [18:31] <Baterix11> ?
#1398 [18:32] <Baterix11> When i opened and entered: %SystemRoot%\System32\drivers\etc\hosts this came out in notepad : 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com
#1399 [18:32] <Burke> Delete that
#1400 [18:32] <Baterix11> from notepad?
#1401 [18:32] <Burke> Yes
#1402 [18:32] <Baterix11> deleted it
#1403 [18:32] <DORIANEK1> try push play , then raport comming up uhoh looks like the game has crashed
#1404 [18:33] <Burke> Save it
#1405 [18:33] <Burke> ??> DORIANEK1 launcher/crash-log
#1406 [18:33] <Absol> DORIANEK1: We need to see your crash log, which appears after a crash.
#1407 [18:33] <Absol> DORIANEK1: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1408 [18:33] <Baterix11> I saved it.
#1409 [18:33] <Burke> Baterix11: Try logging into the game now.
#1410 [18:33] <Baterix11> let me check
#1411 [18:34] <pie_flavor> Baterix11: And change your Mojang password - you've just sent your email and password to MCLeaks, and they operate via stolen accounts.
#1412 [18:34] <Baterix11> oh my god,let me reset it
#1413 [18:34] <Baterix11> be back in 3 mins.
#1414 [18:35] <Baterix11> i did it,let me try to log in minecraft launcher
#1415 [18:36] <Baterix11> Omg,its working!
#1416 [18:36] * Burke claps
#1416 [18:36] <pie_flavor> Baterix11: Fantastic. Don't try to pirate Minecraft again..
#1417 [18:36] <Baterix11> Omg,btw guys,how much do you program with computers and that stuff?
#1418 [18:36] <Baterix11> like seriously
#1419 [18:36] <Burke> Not very much
#1420 [18:36] <pie_flavor> i write minecraft server mods
#1421 [18:36] <Burke> This is low level stuff compared to what some of the users in this channel do
#1422 [18:37] <Baterix11> Btw if i can know,how old are u guys
#1423 [18:37] <pie_flavor> 17
#1424 [18:37] <Baterix11> Wow realy ? this is low? omg
#1425 [18:37] <Burke> That's asking for personal info, which I don't think is allowed
#1426 [18:37] <Baterix11> Nm
#1427 [18:37] <Baterix11> im 13 xD
#1428 [18:37] <Burke> be careful where you put your personal info on the internet ^^
#1429 [18:38] <Baterix11> Okay okay,i wond bother you,but like i spent about 10 days on a computer just finding something helpful
#1430 [18:38] <pie_flavor> Yup. Your IP is also public - 178.79.35.193
#1431 [18:38] <Baterix11> how?
#1432 [18:38] <pie_flavor> because that's how IRC works
#1433 [18:38] <Burke> By joining this Internet Relay Chat
#1434 [18:38] <Baterix11> how do i set it private
#1435 [18:38] <pie_flavor> you don't
#1436 [18:38] <Burke> Get a VPN
#1437 [18:38] <Baterix11> i have it
#1438 [18:38] <pie_flavor> get a bouncer
#1439 [18:38] <Burke> For IRC, bouncers
#1440 [18:39] <Baterix11> can someone ddos me by this time?
#1441 [18:39] <Burke> I doubt someone would do that...
#1442 [18:39] <Burke> Hackers really care about DDoSing big servers
#1443 [18:39] <Burke> not individual users, although it is not unheard of
#1444 [18:39] <pie_flavor> Also, it's not possible.
#1445 [18:40] <Baterix11> oh then they wouldn't take care of me because i dont really have anything to hide :D
#1446 [18:40] <pie_flavor> The reason DDoS works is because the device in question is accepting connections in the first place
#1447 [18:40] <Burke> (I swear I learn 10 new things per day in this channel)
#1448 [18:40] <Baterix11> Oh ok
#1449 [18:40] <pie_flavor> for example, a DDoS on a website works because the website's accepting connections (because how else would it be seen?)
#1450 [18:40] <pie_flavor> and if you ran a Minecraft server on your computer, and port-forwarded it, then you'd be able to get DDoSed
#1451 [18:40] <Baterix11> btw,if it accepts connections,how hackers can see it?
#1452 [18:41] <pie_flavor> If you connect to something, your computer knows what it is. Always.
#1453 [18:41] <pie_flavor> A URL is sort of a shorthand; it gets converted to an IP address by a server called a DNS server (Domain Name Service).
#1454 [18:41] <Baterix11> Wait,if i connect to any server,my ip gets public,but if i have vpn they cant ddos me right?
#1455 [18:41] <pie_flavor> Baterix11: As long as the server connections go through the VPN, then yes.
#1456 [18:41] <Baterix11> Oh okay
#1457 [18:41] * Prodigal [Prodigal@notlogged] has joined #minecrafthelp
#1458 [18:42] <pie_flavor> You can only see the topmost level of what you're connected to. So I would have the location of the VPN, but not of the server.
#1459 [18:42] <Baterix11> Wait,then people use's a lot of ip hidding applications,so people cant ddos them on 'deep web'
#1460 [18:42] <Prodigal> It appears that my account was compromised back in June and the e-mail was changed, how can I fix this?
#1461 [18:42] <Baterix11> or any other site
#1462 [18:43] <pie_flavor> People don't get DDoSed, servers do.
#1463 [18:43] <pie_flavor> ??> Prodigal accout/send-email
#1464 [18:43] <pie_flavor> ??> Prodigal account/send-email
#1465 [18:43] <Absol> Prodigal: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1466 [18:43] <Baterix11> i meant to say servers
#1467 [18:43] <Absol> Prodigal: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1468 [18:43] <Burke> s/acount/account/
#1469 [18:43] <Prodigal> Perfect, thank you
#1470 [18:43] <Baterix11> Btw,let me save this link if anything happens again,i'll check you guys
#1471 [18:44] <DORIANEK1> looks like it was a waste of many on the software
#1472 [18:44] <Burke> DORIANEK1: We asked for your crash log
#1473 [18:44] <pie_flavor> DORIANEK1: Not necessarily, but you haven't produced the information we asked for.
#1474 [18:44] <Baterix11> See you guys,and I hope one day you become the most helpful people on the earth,like Nikola Tesla :)
#1475 [18:44] <Burke> bye lol
#1476 [18:45] * Nickypoo [Nickypoo@notlogged] has joined #minecrafthelp
#1477 [18:46] <DORIANEK1> on the crash report is option report to mojang ,
#1478 [18:46] <Burke> We want to see it in order to assist you
#1479 [18:46] <pie_flavor> DORIANEK1: Well, that was not what was requested.
#1480 [18:46] <pie_flavor> DORIANEK1: You were given clear and specific instructions.
#1481 [18:46] <DORIANEK1> try to copy
#1482 [18:46] <Nickypoo> Hi guys, so apparentyl everytime i try to get into a server (minecraft windows 10 edition), i cant, it always says "unable to connect to world"
#1483 [18:47] <Nickypoo> *apparently
#1484 [18:47] <Burke> Nickypoo: Are you connecting to Windows 10 Edition servers?
#1485 [18:47] <Nickypoo> ad yes, i check the version ad everything
#1486 [18:47] <Nickypoo> no, the pocket edition servers
#1487 [18:47] <Burke> Wait what?
#1488 [18:47] * Baterix11_ [Baterix11_@notlogged] has joined #minecrafthelp
#1489 [18:48] * Baterix11 [Baterix11@notlogged] has quit. (Ping timeout: 180 seconds)
#1490 [18:48] <Baterix11_> Hey guys,btw if we can solve this fast,i've had the same problem with my old account
#1491 [18:48] <Baterix11_> and i dind't make it work
#1492 [18:48] <Baterix11_> can u help me with that one too?
#1493 [18:48] <Burke> Baterix11_: What do you mean?
#1494 [18:48] <pie_flavor> Baterix11_: You mean the same error?
#1495 [18:48] <Baterix11_> I've had the same problem
#1496 [18:48] <Baterix11_> no no
#1497 [18:48] <Baterix11_> wait
#1498 [18:48] <pie_flavor> Baterix11_: It's a computer issue, not an account issue. It's fixed for all accounts on the computer.
#1499 [18:48] <Baterix11_> my password didnt work
#1500 [18:48] <Baterix11_> and when i tried to send it on email
#1501 [18:48] <Baterix11_> it wont send
#1502 [18:49] <Burke> What do you mean it wont send? Is there an error?
#1503 [18:49] <pie_flavor> Baterix11_: Remember when I told you why you had to change your password?
#1504 [18:49] <pie_flavor> Baterix11_: That's why. You left that one too long.
#1505 [18:49] <Baterix11_> Yes i do.
#1506 [18:49] <pie_flavor> ??> Baterix11_ account/send-email
#1507 [18:49] <Absol> Baterix11_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1508 [18:49] <Absol> Baterix11_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1509 [18:49] <DORIANEK1> I PASTED ON THE UBUNTU , THEN ?
#1510 [18:49] <pie_flavor> DORIANEK1: Put the link back here. And turn off caps locks.
#1511 [18:49] <Baterix11_> Btw,i dont have transaction id for that one too.
#1512 [18:50] <Burke> ??> Baterix11_ account/trans-id
#1513 [18:50] <Absol> Baterix11_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1514 [18:50] <Nickypoo> umm, well, basicallly, i reinstalled minecraft windows 10, it used to be able to connect to pocket edition servers, when i reinstalled it, it wasnt able to connect to any server at all
#1515 [18:50] <DORIANEK1> http://paste.ubuntu.com/23749695/
#1516 [18:50] <mattym> Nickypoo, Are you trying to join someones Realm?
#1517 [18:50] <pie_flavor> Nickypoo: What do you mean pocket edition servers? Do you mean realms?
#1518 [18:50] <Burke> ??> DORIANEK1 win/dxdiag
#1519 [18:50] <Absol> DORIANEK1: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1520 [18:50] <Baterix11_> Let me tell you something,there is no way i can back my id again,can we do something different?
#1521 [18:50] * ben [ben@notlogged] has joined #minecrafthelp
#1522 [18:50] <Burke> Baterix11_: unfortunately not
#1523 [18:50] <pie_flavor> Baterix11_: You can try without it, though I don't have high hopes.
#1524 [18:51] <pie_flavor> Baterix11_: Just leave that field blank; they may offer you another option.
#1525 [18:51] <Baterix11_> hm let me try
#1526 [18:51] * ben is now known as Guest32226
#1527 [18:52] <mattym> Nickypoo, Any PE/Win10 servers are not being run on official server software and not supported here. You will need to contact the server or check in the forums for issues with them.
#1528 [18:52] <Nickypoo> no, mattym and pie_flavor, i mean i try to join minecraft pe servers (you know, like mineplex and lbsg, and pigraid)
#1529 [18:53] <Nickypoo> oh, ok
#1530 [18:53] <Guest32226> I bought minecraft a while ago on my new computer and when it downloaded i made an account and clicked play then a crash report came up and i kept retrying it but it would always do the same thing
#1531 [18:53] <Nickypoo> well, thanks!! ^-^
#1532 [18:53] <pie_flavor> Nickypoo: It's different with Java servers because they're modified from the original.
#1533 [18:53] * Dreadlord [Dreadlord@notlogged] has joined #minecrafthelp
#1534 [18:53] <pie_flavor> Nickypoo: With Pocket Edition, there is no original.
#1535 [18:53] <pie_flavor> Guest32226: Put it on paste.ubuntu.com and give us the link
#1536 [18:54] <Baterix11_> My email for password must come,where i can find it on my gmail?
#1537 [18:54] <pie_flavor> Baterix11_: Did you fill out the form?
#1538 [18:54] <Burke> really 90ms timeout
#1539 [18:54] <Baterix11_> im half the way
#1540 [18:54] * Drool [Drool@notlogged] has joined #minecrafthelp
#1541 [18:54] <Dreadlord> I can't figure out how to install new downloaded textures in mcpe and I can't even find them but I know where the previous installed textures are
#1542 [18:54] <pie_flavor> Dreadlord: What OS are you on? iOS or Android?
#1543 [18:55] <Baterix11_> subject requied,what do i enter there?
#1544 [18:55] <Dreadlord> The previous as in the came with the update
#1545 [18:55] <Burke> Account Recovery
#1546 [18:55] <pie_flavor> Dreadlord: Are you on iOS or Android?
#1547 [18:55] <Dreadlord> Android Samsung s5
#1548 [18:55] <Baterix11_> k
#1549 [18:56] <Baterix11_> hey
#1550 [18:56] <Burke> hi
#1551 [18:56] <DORIANEK1> http://paste.ubuntu.com/23749783/
#1552 [18:56] <Baterix11_> what should i choose in File Attachment
#1553 [18:56] * Nickypoo [Nickypoo@notlogged] has quit. (Ping timeout: 180 seconds)
#1554 [18:56] <pie_flavor> Baterix11_: you don't have one, so you don't need one.
#1555 [18:56] <Baterix11_> k
#1556 [18:56] <pie_flavor> Dreadlord: Do you have ES File Explorer, or some equivalent, installed?
#1557 [18:57] <Baterix11_> i sended the email
#1558 [18:57] <Baterix11_> what now?
#1559 [18:57] <pie_flavor> Baterix11_: And now you wait.
#1560 [18:57] <Burke> You wait
#1561 [18:57] <Baterix11_> hm hold on
#1562 [18:57] <pie_flavor> https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1563 [18:57] * Dreadlord_ [Dreadlord_@notlogged] has joined #minecrafthelp
#1564 [18:58] <Guest32226> do you want the launcher log or the crash report
#1565 [18:58] <pie_flavor> Guest32226: Crash report
#1566 [18:59] * Dreadlord [Dreadlord@notlogged] has quit. (Ping timeout: 180 seconds)
#1567 [18:59] <Baterix11_> ok,see you tommorow,when i recive the email,bye
#1568 [18:59] <Dreadlord_> Hello I cannot find any of my downloaded textures on mcpe android Samsung s5
#1569 [18:59] <Dreadlord_> I looked in the texture thing too
#1570 [19:00] <pie_flavor> Guest32226: Download and install this driver: http://www.nvidia.com/download/driverResults.aspx/112589/en-us
#1571 [19:00] * Nate_ [Nate_@notlogged] has joined #minecrafthelp
#1572 [19:00] <pie_flavor> Dreadlord_: Like I said last time, do you have ES File Explorer or some equivalent installed?
#1573 [19:01] <Nate_> Trying to redeem prepaid minecraft and cannot get it to download
#1574 [19:01] <mattym> DORIANEK1, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/110262/en-us
#1575 [19:01] <Dreadlord_> No
#1576 [19:01] <pie_flavor> Guest32226: Wait, sorry, that wasn't meant for you
#1577 [19:01] <Dreadlord_> I do not
#1578 [19:01] <pie_flavor> Guest32226: Ignore what I just said
#1579 [19:01] <pie_flavor> Dreadlord_: Install it, then.
#1580 [19:01] * Nate_ [Nate_@notlogged] has quit. (Client Quit)
#1581 [19:01] <Dreadlord_> K
#1582 [19:02] * Baterix11_ [Baterix11_@notlogged] has quit. (Ping timeout: 180 seconds)
#1583 [19:03] * Pear [Pear@notlogged] has joined #minecrafthelp
#1584 [19:06] <Guest32226> is there anyway to copy and paste the crash report or do i have to hand type it
#1585 [19:06] <Burke> Right click -> Copy All Text
#1586 [19:06] <Burke> then paste it into paste.ubuntu.com
#1587 [19:06] <Burke> then paste the LINK in the channel
#1588 [19:07] <Guest32226> i tried right clicking
#1589 [19:08] <Burke> ??> scold/try
#1590 [19:08] <Burke> ??> guest32226 scold/try
#1591 [19:08] <Absol> Guest32226: Do, or do not. There is no try.
#1592 [19:08] <Guest32226> what is scold/try
#1593 [19:09] <Burke> ignore that, what happens when you right click?
#1594 [19:09] <Guest32226> nothing
#1595 [19:09] <Burke> Where are you right clicking?
#1596 [19:09] <Guest32226> the text
#1597 [19:10] <Burke> The crash log text?
#1598 [19:10] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#1599 [19:10] <Guest32226> yes
#1600 [19:10] <Burke> Do you know how to take a screenshot?
#1601 [19:10] <Guest32226> not on computer
#1602 [19:11] <Burke> Guest32226: http://www.take-a-screenshot.org/
#1603 [19:17] <Guest32226> i took the screenshot and saved it on paint like it said but how do i put it on ubuntu pastebin
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#1605 [19:17] * Ram [Ram@notlogged] has quit. (Client Quit)
#1606 [19:17] <Burke> Post it on www.imgur.com
#1607 [19:18] <Guest32226> how
#1608 [19:18] <Burke> www.imgur.com/upload
#1609 [19:20] <Guest32226> i cant figure that out do you guys have an email i can email it to
#1610 [19:22] <mattym> Guest32226, No. Go back to the launcher copy the contents of the crash log to the paste.ubuntu.com site, there should be nothing preventing you from doing so.
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#1613 [19:26] <Guest32226> it wont let me paste it i took a screenshot and tried i highlighted the text and that didnt work i dont know what else to do
#1614 [19:26] <Burke> After you highlight the text, can you try CTRL+C?
#1615 [19:28] <Guest32226> that worked the link is paste.ubuntu.com/23749937/
#1616 [19:28] <Burke> ??> Guest32226 win/dxdiag
#1617 [19:28] <Absol> Guest32226: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1618 [19:33] * DORIANEK1 [DORIANEK1@notlogged] has quit. (Ping timeout: 180 seconds)
#1619 [19:34] <Guest32226> the link is paste.ubuntu.com/23750006/
#1620 [19:36] <pie_flavor> Guest32226: Download and install this driver: https://downloadcenter.intel.com/download/22167
#1621 [19:42] * gilvitor227 [gilvitor227@notlogged] has joined #minecrafthelp
#1622 [19:42] <Guest32226> it says to restart my computer to take effect if i restart it will i still recieve help from all of you
#1623 [19:42] <pie_flavor> Guest32226: Yeah, just come back here
#1624 [19:43] <Guest32226> ok and will it change anything on my computer such as audio or display/graphics
#1625 [19:44] <pie_flavor> Well, it'll upgrade the graphics speed
#1626 [19:44] <pie_flavor> that's sort of the point
#1627 [19:44] <Guest32226> ok
#1628 [19:48] * Guest32226 [Guest32226@notlogged] has quit. (Ping timeout: 180 seconds)
#1629 [19:49] * foncho [foncho@notlogged] has joined #minecrafthelp
#1630 [19:49] <foncho> hi
#1631 [19:50] * ben [ben@notlogged] has joined #minecrafthelp
#1632 [19:50] <pie_flavor> hi
#1633 [19:50] <ben> ok im back
#1634 [19:50] * Ppterp [Ppterp@notlogged] has joined #minecrafthelp
#1635 [19:50] <foncho> i have a problem....
#1636 [19:50] * ben is now known as Guest10257
#1637 [19:50] <pie_flavor> foncho: and what is this problem
#1638 [19:50] <pie_flavor> Guest10257: Try Minecraft again; it should work.
#1639 [19:50] <foncho> when i want to open the game
#1640 [19:50] <foncho> this, show me a message
#1641 [19:51] <Guest10257> i was guest32226 and now im back i just installed the intel thing now what bdo i do
#1642 [19:51] * Ppterp [Ppterp@notlogged] has quit. (Client Quit)
#1643 [19:51] <foncho> that says
#1644 [19:51] <pie_flavor> <pie_flavor> Guest10257: Try Minecraft again; it should work.
#1645 [19:51] <foncho> ok
#1646 [19:52] <pie_flavor> foncho: Well, if it says OK, then what's the problem?
#1647 [19:53] <foncho> unable to start the game
#1648 [19:54] <foncho> this is most likely caused by a corruption
#1649 [19:54] <foncho> please try to reinstall minecraft again
#1650 [19:54] <foncho> :(
#1651 [19:54] <mattym> ??> foncho tools/hjt
#1652 [19:54] <Absol> foncho: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1653 [19:54] <Absol> foncho: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1654 [19:55] * Burst83 [Burst83@notlogged] has joined #minecrafthelp
#1655 [19:56] <Burst83> How to solve authenticantion server errors when auth servers arent down? Works fine on other computer; Have tried uninstalling and reinstalling both minecraft and java.
#1656 [19:56] <foncho> waitt
#1657 [19:56] <foncho> i put repair in the installer
#1658 [19:56] <foncho> and then
#1659 [19:57] <foncho> minecraft opened!
#1660 [19:57] <Guest10257> it worked thanks guys
#1661 [19:57] <foncho> thank you anyway
#1662 [19:57] * Guest10257 [Guest10257@notlogged] has quit. (Quit: Web client closed)
#1663 [19:57] <mattym> Burst83, What is the error you get from the game?
#1664 [19:57] <foncho> me?
#1665 [19:57] <Burst83> one second please
#1666 [19:57] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1667 [19:57] <Burst83> let me load my game up
#1668 [19:58] * foncho [foncho@notlogged] has quit. (Quit: Web client closed)
#1669 [20:02] <Burst83> @mattym Here is the error i get word for word: "Sorry, but we couldn't connect to our servers." "Please make sure that you are online and that Minecraft is not blocked." "CertificateException: No name matching authserver.mojang.com found"
#1670 [20:03] <mattym> ??> Burst83 tools/hjt
#1671 [20:03] <Absol> Burst83: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1672 [20:03] <Absol> Burst83: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1673 [20:04] <Burst83> ok
#1674 [20:04] <Burst83> dowloading now
#1675 [20:04] <Burst83> *downloading
#1676 [20:05] * kkkkk [kkkkk@notlogged] has joined #minecrafthelp
#1677 [20:05] * kkkkk [kkkkk@notlogged] has joined #minecrafthelp
#1678 [20:05] * kkkkk [kkkkk@notlogged] has left #minecrafthelp
#1679 [20:05] <Burst83> here is the link
#1680 [20:05] <Burst83> https://paste.ubuntu.com/23750107/
#1681 [20:06] <mattym> ??> Burst83 info/mcleaks
#1682 [20:06] <Absol> Burst83: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1683 [20:06] <Absol> Burst83: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1684 [20:06] <mattym> ??> Burst83 win/hosts/edit
#1685 [20:06] <Absol> Burst83: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1686 [20:06] <Absol> Burst83: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1687 [20:10] <Burst83> it says that the command doesnt exist
#1688 [20:11] <mattym> Burst83, Guess you need to read the instructions again.
#1689 [20:11] <Burst83> i did it
#1690 [20:11] <Burst83> run as admin
#1691 [20:11] <Burst83> file open
#1692 [20:11] <Burst83> type that in
#1693 [20:11] <Burst83> ill try again
#1694 [20:12] <mattym> Burst83, Right, there is no point where you should be entering a command
#1695 [20:12] <Burst83> like
#1696 [20:12] <Burst83> when i named the file
#1697 [20:12] <Burst83> there is nothing in the folder etc
#1698 [20:13] <Burst83> Absol any ideas?
#1699 [20:13] <mattym> Burst83, Did you copy exactly what Absol wrote and put it into the file name ?
#1700 [20:13] <Burst83> yes
#1701 [20:13] <Burst83> it worked the third time yay
#1702 [20:14] <Burst83> i have two things in hosts
#1703 [20:14] <mattym> Burst83, Remove them and then save the file
#1704 [20:14] <Burst83> authserver.mojang.com and sessionserver.mojang.com
#1705 [20:14] <mattym> Burst83, Then try the game again
#1706 [20:14] <Burst83> ok
#1707 [20:15] <Burst83> omg
#1708 [20:15] <Burst83> thank you so much for helping me
#1709 [20:15] <pie_flavor> Burst83: Change your Mojang password, too.
#1710 [20:15] <Burst83> i hope you guys have a good rest of the day
#1711 [20:16] <pie_flavor> Burst83: You just sent MCLeaks your email and passwor.d
#1712 [20:16] <Burst83> why?
#1713 [20:16] <Burst83> i didnt?
#1714 [20:16] <pie_flavor> Burst83: And they use stolen accounts
#1715 [20:16] <pie_flavor> Burst83: MCLeaks is a network hack; when you logged in, you were actually logging in to MCLeaks. They subsequently have your email and password.
#1716 [20:16] <Burst83> logged in where?
#1717 [20:17] <pie_flavor> Burst83: When you logged in to Minecraft, the game authenticates you using authserver.mojang.com
#1718 [20:17] <Burst83> i never entered my mojang password except to the minecraft launcher
#1719 [20:17] <Burst83> yes
#1720 [20:17] <pie_flavor> Burst83: MCLeaks changes the hosts file so that authserver.mojang.com actually points to the MCLeaks auth server instead of the Mojang one
#1721 [20:17] <Burst83> ok
#1722 [20:18] <Burst83> how did they get on my account though?
#1723 [20:18] * Erro405 [Erro405@notlogged] has joined #minecrafthelp
#1724 [20:18] <pie_flavor> Burst83: Because when you log in, your email and password are sent to the auth server
#1725 [20:18] <pie_flavor> Burst83: That's how auth works
#1726 [20:18] <Burst83> yes
#1727 [20:18] <pie_flavor> Burst83: And in this case, it was the MCLeaks server.
#1728 [20:18] <Burst83> i know
#1729 [20:18] <Burst83> but how do you know it was the mcleaks server?
#1730 [20:18] <Erro405> oii
#1731 [20:18] <Burst83> because i just cleared the hosts file?
#1732 [20:19] <pie_flavor> Burst83: because that was the problem in the first place!
#1733 [20:19] <pie_flavor> Burst83: Look, I don't have time to argue with you. I'm trying to help you; you don't have to listen to me if you don't want to.
#1734 [20:19] * Erro405 [Erro405@notlogged] has quit. (Client Quit)
#1735 [20:19] <Burst83> this was never about mcleaks though
#1736 [20:19] <Burst83> no pie
#1737 [20:19] <Burst83> i want to understand
#1738 [20:19] <Burst83> ive already changed my pass
#1739 [20:19] <pie_flavor> Burst83: Yes, it was about MCLeaks.
#1740 [20:19] <pie_flavor> Burst83: So when MCLeaks was enabled, it modified the hosts file.
#1741 [20:20] <Burst83> but how did mcleaks get access
#1742 [20:20] <pie_flavor> Burst83: Normally, a DNS server turns a URL like authserver.mojang.com into an IP address.
#1743 [20:20] <Burst83> what im saying is i didnt type info/mcleaks
#1744 [20:20] <Burst83> ok
#1745 [20:20] <pie_flavor> Burst83: However, the hosts file overrides that.
#1746 [20:20] <Burst83> uhuh
#1747 [20:20] <pie_flavor> Burst83: So when MCLeaks was installed, it changed the hosts file so that authserver.mojang.com pointed to their server instead of Mojang's.
#1748 [20:21] <pie_flavor> Burst83: It also changed sessionserver.mojang.com so that it could join multiplayer servers.
#1749 [20:21] <Burst83> my question is when did i instal mcleaks?
#1750 [20:21] <pie_flavor> Burst83: Good question. Most people, immediately upon accusation, state that their brother uses their computer.
#1751 [20:21] * DuoShadowDSK [DuoShadowDSK@notlogged] has joined #minecrafthelp
#1752 [20:21] <DuoShadowDSK> hi
#1753 [20:21] <Burst83> or is it something that comes with minecraft?
#1754 [20:21] <pie_flavor> Burst83: MCLeaks was installed on your computer, whether you installed it or not
#1755 [20:21] <pie_flavor> Burst83: It most certainly was not - it's illegal. Someone else who used your computer installed it.
#1756 [20:21] <DuoShadowDSK> Would you pass me some page to send an email to the mojand?
#1757 [20:22] <Burst83> like i just bought minecraft 3 or 4 days ago
#1758 [20:22] <Burst83> and this is a new pc?
#1759 [20:22] <pie_flavor> ??> DuoShadowDSK account/send-email
#1760 [20:22] <Absol> DuoShadowDSK: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1761 [20:22] <Absol> DuoShadowDSK: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1762 [20:22] <Burst83> i dont let anyone touch it
#1763 [20:22] <pie_flavor> Burst83: Another name for essentially the same hack is AltDispenser; did you use that?
#1764 [20:22] <Burst83> no
#1765 [20:22] <Burst83> right when i bought it, i ran it on my comp (minecraft)
#1766 [20:23] <Burst83> and got the auth server error
#1767 [20:23] <pie_flavor> Burst83: Did you buy the computer new?
#1768 [20:23] <Burst83> i sent mojang an email
#1769 [20:23] <pie_flavor> Burst83: Or is it used?
#1770 [20:23] <Burst83> yes
#1771 [20:23] <Burst83> a month ago
#1772 [20:23] <Burst83> it came from microsoft (new surface book)
#1773 [20:23] <pie_flavor> Burst83: Do you have a brother?
#1774 [20:23] * Jorddann [Jorddann@notlogged] has joined #minecrafthelp
#1775 [20:23] <Burst83> yes, but i live alone
#1776 [20:24] <Burst83> he doesnt have access to my laptop anyway
#1777 [20:24] <mattym> Burst83, All that matters is it was at some point installed on that computer, and is now fixed.
#1778 [20:24] <DuoShadowDSK> I need a place to report an account theft
#1779 [20:24] <pie_flavor> Burst83: That's legitimately weird. I don't know what to tell you. Regardless, those items being in the hosts file indicate that MCLeaks was willfully installed by someone.
#1780 [20:24] <Burst83> but how?
#1781 [20:24] <mattym> DuoShadowDSK, Read the info Absol wrote to you.
#1782 [20:24] <pie_flavor> DuoShadowDSK: Read what Absol said.
#1783 [20:24] <Burst83> ok
#1784 [20:24] <Burst83> so just changing my password means im good to go?
#1785 [20:25] <DuoShadowDSK> Yes but I do not give any link to go where they put all that data
#1786 [20:25] <pie_flavor> Burst83: Yep.
#1787 [20:25] <Burst83> ok
#1788 [20:25] <Burst83> thats so weird though
#1789 [20:25] <pie_flavor> DuoShadowDSK: That's incomprehensible, sorry. But read what Absol aid.
#1790 [20:25] <pie_flavor> s/aid/said/
#1791 [20:25] <ExtremeBot> pie_flavor meant to say: DuoShadowDSK: That's incomprehensible, sorry. But read what Absol said.
#1792 [20:25] <DuoShadowDSK> I already read it, but that does not help me
#1793 [20:25] <Burst83> like how did it get on my computer lol
#1794 [20:25] <Jorddann> My minecraft crashes everytime i play, it shows up with the error message "pixel format not accelerated". Iv'e tried to update my intel graphics drivers but it would not work.
#1795 [20:26] <pie_flavor> DuoShadowDSK: You asked where to contact Mojang. You were given a link to where to contact Mojang.
#1796 [20:26] <mattym> Jorddann, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1797 [20:26] <Burst83> thanks pie, matt, and absol for the help!
#1798 [20:26] <pie_flavor> DuoShadowDSK: There is nothing else we can help you with.
#1799 [20:26] <Jorddann> http://paste.ubuntu.com/23750198/
#1800 [20:26] <pie_flavor> Burst83: You're welcome, have a good night!
#1801 [20:26] <Burst83> you too!
#1802 [20:26] <mattym> Jorddann, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1803 [20:26] <pie_flavor> mattym: stop being fast
#1804 [20:26] <Jorddann> How would I switch back to windows 7?
#1805 [20:27] <pie_flavor> Jorddann: Take your computer to a PC repair store.
#1806 [20:27] <Jorddann> Hm, ok well thankyou all for helping me understand my situation.
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#1808 [20:29] * Jorddann [Jorddann@notlogged] has quit. (Quit: Web client closed)
#1809 [20:32] <DuoShadowDSK> ok thank
#1810 [20:45] * Enderassassin326 [Enderassassin326@notlogged] has joined #minecrafthelp
#1811 [20:46] <Enderassassin326> Hey! Im having an issue with Minecraft Atm. I've been able to sign in and start the game on my computer, but multiplayer wont work. I'll get a notification saying "Java.lang.nullpointerexception". Whenever i attempt to enter single player it closes me out of Minecraft. Any ideas?
#1812 [20:46] <pie_flavor> Enderassassin326: What sort of antivirus do you have installed on your computer?
#1813 [20:46] <Enderassassin326> Ive uninstalled Mccaffe
#1814 [20:47] <pie_flavor> Enderassassin326: Have you used the special uninstall tool? It doesn't work with a regular uninstall.
#1815 [20:47] <Enderassassin326> i did
#1816 [20:48] <pie_flavor> ??> Enderassassin326 tools/hjt
#1817 [20:48] <Absol> Enderassassin326: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1818 [20:48] <Absol> Enderassassin326: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1819 [20:50] <Enderassassin326> http://paste.ubuntu.com/23750310/
#1820 [20:51] <pie_flavor> Enderassassin326: It looks like you've been here before, judging from the fact that you already used the uninstaller and that HJT is HijackThis (1).exe
#1821 [20:51] <Enderassassin326> indeed
#1822 [20:51] <pie_flavor> Enderassassin326: Last time you were here, was CovenantEyes modified at all?
#1823 [20:51] <Enderassassin326> it want at first, but i did update it, and unblocked moniecraft
#1824 [20:52] <Enderassassin326> minecraft*
#1825 [20:52] <pie_flavor> Enderassassin326: You updated to 7.2.0 or newer?
#1826 [20:52] <Enderassassin326> yes
#1827 [20:52] <Enderassassin326> currently at 7.2.22
#1828 [20:52] <pie_flavor> Enderassassin326: Hmm, so it's not that. I'm going to see if it might be malware.
#1829 [20:53] <pie_flavor> ??> Enderassassin326 av/adwcleaner
#1830 [20:53] <Absol> Enderassassin326: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1831 [20:53] <Absol> Enderassassin326: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1832 [20:58] <Enderassassin326> its running, ill let you know when its done
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#1836 [21:23] <ElementalClaire> can you check and see if my minecraft account is locked
#1837 [21:23] <pie_flavor> ElementalClaire: No, we can't. Also, that's not a thing.
#1838 [21:23] <ElementalClaire> awe
#1839 [21:24] <ElementalClaire> i cant login even if i reset my password
#1840 [21:24] <pie_flavor> ElementalClaire: What is absolutely possible is that your network is blocked, preventing you from resetting your password or logging in.
#1841 [21:24] <ElementalClaire> all i did is download crazy craft
#1842 [21:24] <pie_flavor> ElementalClaire: Yeah, your network is probably blocked. This resets in an hour, reset the password after that.
#1843 [21:25] <ElementalClaire> ok
#1844 [21:25] <ElementalClaire> ty
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#1847 [21:28] <Holy> Hey
#1848 [21:28] <Holy> I have a new computer and have not been able to get it working Message I am getting - http://imgur.com/a/1MBwd
#1849 [21:32] <mattym> ??> Holy tools/hjt
#1850 [21:32] <Absol> Holy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1851 [21:32] <Absol> Holy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1853 [21:41] * kirito17 [kirito17@notlogged] has joined #minecrafthelp
#1854 [21:42] <kirito17> hola
#1855 [21:42] <kirito17> ayuda
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#1857 [21:43] * logan [logan@notlogged] has joined #minecrafthelp
#1858 [21:45] <logan> salut
#1859 [21:46] <mattym> Hello
#1860 [21:46] <logan> jai la version 1.11.2 est til possible de faire une mise a jour gratuitement?
#1861 [21:47] <mattym> ??> logan lang/fr
#1862 [21:47] <Absol> logan: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#1863 [21:47] <logan> yes
#1864 [21:48] <logan> I have version 1.11.2 is til possible to do an update for free?
#1865 [21:49] <mattym> logan, What do you mean update? 1.11.2 Is the latest version
#1866 [21:50] <logan> There are updates of the game?
#1867 [21:51] <mattym> logan, All updates are free, 1.11.2 is the current version, there is nothing newer.
#1868 [21:51] <logan> It does not have a new version, ty
#1869 [21:52] <logan> or new pack?
#1870 [21:53] <Holy> There will be another version eventually but as of now 1.11.2 is the best of the best
#1871 [21:53] <mattym> logan, There are no "packs" for the regular version of the game, except for user created content, which is also free.
#1872 [21:54] <logan> Is there any new material?
#1873 [21:55] <thgilfodrol> logan: yes, some people buy the game just for its expandability
#1874 [21:56] <logan> It is not free?
#1875 [21:57] <thgilfodrol> all mods should be free afaik
#1876 [21:57] <logan> expandability
#1877 [21:57] <thgilfodrol> I don't think it's legal under the eula to have mods/plugins that aren't free unless they don't contain mojang's code
#1878 [21:58] * Madara546 [Madara546@notlogged] has joined #minecrafthelp
#1879 [21:58] <logan> thank you very much
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#1882 [21:59] <Marty> hey guys
#1883 [21:59] <thgilfodrol> marty, hello
#1884 [21:59] <Marty> i made a new server and i added kit pvp world and a factions pvp world
#1885 [21:59] <Marty> i need someone to join and tell me what i need toadd
#1886 [21:59] <thgilfodrol> ??> Marty mods
#1887 [21:59] <Absol> Marty: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1888 [21:59] <Absol> Marty: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1889 [21:59] <Marty> to add*
#1890 [22:00] <Marty> where do i advertise?
#1891 [22:00] <Marty> Can i do it here?
#1892 [22:00] <thgilfodrol> Marty: no, you don't advertise in a technical support chat room
#1893 [22:00] <Marty> 168.1.74.14:51318 Join my server.. new and looking for staff , cheers
#1894 [22:00] <Marty> oh sorry
#1895 [22:00] <Marty> where do i do it
#1896 [22:01] <thgilfodrol> google it
#1897 [22:01] <thgilfodrol> there are literally hundreds of other places
#1898 [22:02] <Madara546> ola bem vou tenta se o mais especifico possivel tou tento um problema eu aumenta o giga ram alocado no meu minecraft meu pc tem 4 giga ram e quero coloca 2 giga ram no minecraft porem sempre vou coloca o codico para altera para pega mais espaço aparece um erro chamado Error occurred during initialization of VM Could not reserve enough space for 2097152KB object heap gostaria de sabe uma forma que eu consiga resolve isso ;-; pf
#1899 [22:03] <thgilfodrol> ??> Madara546 lang/pt
#1900 [22:03] <Absol> Madara546: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1901 [22:04] <Madara546> Hello, I'm going to try it if I'm specific, I'm trying to get a problem. I increase the giga ram allocated in my minecraft. My pc has 4 giga ram and I want to put 2 giga ram in the minecraft, but I always put the code to change it to take more space. Error calling error occurred during initialization of VM Could not book enough space for 2097152KB object heap would like to know a way I can resolve this; Federal Police
#1902 [22:04] <thgilfodrol> Madara546: make sure your computer has enough available, unused ram to be allocated
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#1904 [22:06] <Madara546> I checked my ram and got 4.00 Gb [usable 3.89 Gb what can I do?
#1905 [22:07] <thgilfodrol> Madara546: that's how much ram is usable by the system, not how much is free
#1906 [22:08] <thgilfodrol> Madara546: if another program is open and it uses ram, which it will and does, then that ram is unusable by minecraft until the program isn't using it anymore
#1907 [22:08] <Madara546> Please could you tell me where exactly I should go so I check?
#1908 [22:09] <Madara546> This error happens when only the minecraft is open
#1909 [22:10] <Madara546> This error happens when only the minecraft is open
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#1911 [22:10] <Andrio> Madara546, are you using the official Windows launcher?
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#1913 [22:11] <Madara546> Does not understand much the question anymore I'm in a windowns 10 and the most current version of java
#1914 [22:11] <thgilfodrol> Madara546: for example, on a windows 8.1 machine, in task manager you'll see something like this in the second tab: http://thgil.ganks.me/RcJy0Ty3.png
#1915 [22:11] <Andrio> :s
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#1917 [22:12] <thgilfodrol> Madara546: "Available" would be the amount of ram you can let other programs use, though the actual amount will be less than that
#1918 [22:13] <Madara546> So how much RAM can I dispossibilize for minecraft?
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#1920 [22:14] <thgilfodrol> Madara546: what do you need to allocate 2gb for?
#1921 [22:15] <Madara546> I think you are asking why and if this and I want to open a modpack and it requires more RAM space so it can open and I only have 1 gb of ram in minecraft and I want to put 2 gb to make me happy with my modpack
#1922 [22:18] <thgilfodrol> Madara546: just realized- are you using 32 bit java?
#1923 [22:18] <thgilfodrol> Madara546: because I'm not sure you can allocate much more than 1GB ram on 32 bit java
#1924 [22:19] <Madara546> I am using 64-bit because my notebook's 64-bit operating system
#1925 [22:19] <thgilfodrol> if you're using 64 bit java, then my best guess is that you don't have the free ram to allocate
#1926 [22:20] <thgilfodrol> try closing programs you don't need, or trying with something smaller (like 1.5GB)
#1927 [22:20] <Madara546> What's the price of 1.5 Gb?
#1928 [22:21] <thgilfodrol> sorry, what do you mean by price?
#1929 [22:22] <Madara546> And the google translator who's doing this
#1930 [22:22] <thgilfodrol> if you mean what to put, for the flag use: -Xmx1536M
#1931 [22:22] <Madara546> I wanted to say commandos
#1932 [22:22] <Madara546> thank you
#1933 [22:23] <Madara546> Gave the error Error occurred during initialization of VM Could not reserve enough space for 1572864KB object heap
#1934 [22:24] <thgilfodrol> my best guess is still that you don't have the available ram requried
#1935 [22:24] <thgilfodrol> s/requried/required
#1936 [22:24] <ExtremeBot> thgilfodrol meant to say: my best guess is still that you don't have the available ram required
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#1940 [22:27] <Madara546> How can I get more space?
#1941 [22:45] * erica [erica@notlogged] has joined #minecrafthelp
#1942 [22:46] <erica> I cannot get minecraft to work on windows 10
#1943 [22:46] * Dynamite7747 [Dynamite7747@notlogged] has joined #minecrafthelp
#1944 [22:46] <mattym> erica, What happens when you try?
#1945 [22:47] <erica> It says the game crashed everytime I try to start it
#1946 [22:47] <mattym> ??> erica launcher/crash-log
#1947 [22:47] <Absol> erica: We need to see your crash log, which appears after a crash.
#1948 [22:47] <Absol> erica: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1949 [22:48] <Dynamite7747> When I join to a server, it says that I do /login and password but I introduce my password and it says it doesnt match with the one that is linked to... I tried in other servers and logged out many times, just bought the game today
#1950 [22:48] <mattym> Dynamite7747, That is a command on a custom server, we do not assist with that here.
#1951 [22:49] <mattym> Dynamite7747, You will need to contact that servers support resource.
#1952 [22:49] <Dynamite7747> Thanks!
#1953 [22:49] <Andrio> Dynamite7747, are you playing on cracked servers?
#1954 [22:49] <Dynamite7747> How do I know if they are cracked?
#1955 [22:49] <erica> http://paste.ubuntu.com/23750616/
#1956 [22:49] <Andrio> Usually their MotD or website would say so.
#1957 [22:50] <erica> Let me know if that worked
#1958 [22:50] <Andrio> Also, online mode servers have no need for their own authentication system.
#1959 [22:50] <mattym> ??> erica win/dxdiag
#1960 [22:50] <Absol> erica: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1962 [22:54] <erica> http://paste.ubuntu.com/23750625/
#1963 [22:55] <mattym> erica, One moment
#1964 [22:55] <erica> Thank you
#1965 [22:55] <mattym> erica, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1966 [22:56] <erica> How do I reinstall my previous version of windows?
#1967 [22:56] <mattym> erica, You can look the instructions up online, if its something you dont think you can do on your own, its recommended to have a computer store/shop do it for you.
#1968 [22:57] <erica> Mattym, thank you very much for your help
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