#1 [00:00] * alexx [alexx@notlogged] has quit. (Ping timeout: 180 seconds)
#2 [00:39] * our12456765 [our12456765@notlogged] has joined #minecrafthelp
#3 [00:40] <our12456765> Is the artificial service?
#4 [00:41] <our12456765> Why now in the website to buy the gift code?
#5 [00:42] <our12456765> Is the artificial service?
#6 [00:42] <our12456765> Why now in the website to buy the gift code?
#7 [00:43] <thgilfodrol> our12456765: what do you mean by why now?
#8 [00:43] * Mel [Mel@notlogged] has joined #minecrafthelp
#9 [00:44] <our12456765> Where to buy gift card?
#10 [00:44] <Mel> OK, problem. I have an account but the sad thing is, when i try to log on it says my password is wrong, I cant reset my password, cause it under my ex's email and we dont communicate. How do I fix it?
#11 [00:45] * themasteremerald [themasteremerald@notlogged] has joined #minecrafthelp
#12 [00:45] <our12456765> Where to buy gift card?
#13 [00:46] * Gio [Gio@notlogged] has joined #minecrafthelp
#14 [00:46] <thgilfodrol> Mel: do you have your transaction id or receipt for the purchase?
#15 [00:47] <Mel> no we bought this account like 5 years ago.
#16 [00:47] * Gio [Gio@notlogged] has quit. (Client Quit)
#17 [00:47] * Gio [Gio@notlogged] has joined #minecrafthelp
#18 [00:47] * Gio [Gio@notlogged] has quit. (Client Quit)
#19 [00:48] * Gio [Gio@notlogged] has joined #minecrafthelp
#20 [00:48] * Gio [Gio@notlogged] has quit. (Client Quit)
#21 [00:48] <thgilfodrol> Mel: your best option would be to contact the owner of the email account- you could try sending mojang an email to change the email the account is registered with but there's a slimmer chance of recovery without the transaction id
#22 [00:48] <thgilfodrol> ??> Mel account/send-email
#23 [00:48] <Absol> Mel: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#24 [00:48] <Absol> Mel: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#25 [00:49] * our12456765 [our12456765@notlogged] has quit. (Ping timeout: 180 seconds)
#26 [00:49] <thgilfodrol> Mel: if you go with the latter route, include as much information as possible
#27 [00:49] <Mel> i told them what the situation was...
#28 [00:49] <Mel> If worse comes to worse Ill just buy a new minecraft account.
#29 [00:50] <thgilfodrol> Mel: ah, if you've already contacted them without success there's nothing we can do here
#30 [00:51] <Mel> =( They havent wrote back yet ill see what they say.
#31 [01:01] * Mel [Mel@notlogged] has quit. (Ping timeout: 180 seconds)
#32 [01:06] * gargok7 [gargok7@notlogged] has joined #minecrafthelp
#33 [01:07] * gargok7 [gargok7@notlogged] has quit. (Client Quit)
#34 [01:07] * Robin [Robin@notlogged] has joined #minecrafthelp
#35 [01:07] * Robin [Robin@notlogged] has joined #minecrafthelp
#36 [01:08] * Robin [Robin@notlogged] has left #minecrafthelp
#37 [01:34] * err [err@notlogged] has joined #minecrafthelp
#38 [01:35] * Catimiau [Catimiau@notlogged] has joined #minecrafthelp
#39 [01:35] <err> Why can I login on mojang.com, but on minecraft.net will not be able to log in, how to do?
#40 [01:38] * Catimiau [Catimiau@notlogged] has quit. (Ping timeout: 180 seconds)
#41 [01:40] <err> Why can I login on mojang.com, but on minecraft.net will not be able to log in, how to do?
#42 [01:48] * Yoshi [Yoshi@notlogged] has joined #minecrafthelp
#43 [01:49] <Yoshi> Is anyone aware of a crash that freezes the video part of minecraft but continues to output audio?
#44 [01:54] * Acarii [Acarii@notlogged] has quit. (Ping timeout: 186 seconds)
#45 [01:57] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#46 [02:12] * Puffi___LP [Puffi___LP@notlogged] has joined #minecrafthelp
#47 [02:17] * ajvpot [ajvpot@notlogged] has quit. (Ping timeout: 206 seconds)
#48 [02:17] * ajvpot [ajvpot@notlogged] has joined #minecrafthelp
#49 [02:21] * Scott [Scott@notlogged] has joined #minecrafthelp
#50 [02:28] * Bunk [Bunk@notlogged] has joined #minecrafthelp
#51 [02:28] <Bunk> Hello
#52 [02:28] <Bunk> Problem. I´m in Helicoptermode. Is this a bug ?
#53 [02:29] <Andrio> Helicoptermode?
#54 [02:30] <Bunk> I can fly over the area. I toggled it when i wanted to climb a wall
#55 [02:32] <Andrio> Are you in creative mode?
#56 [02:32] <Bunk> yes
#57 [02:32] <Andrio> If you're in creative mode, you can stop flying by double-tapping the jump key, or using the sneak key to land.
#58 [02:33] <Andrio> Not sure how it works on other versions, but presumably you can also land
#59 [02:33] <Bunk> OK, so double click on space toggles ?
#60 [02:35] <Andrio> Yeah
#61 [02:36] <Bunk> Cool. Thank you !
#62 [02:36] <Andrio> No problem.
#63 [02:37] <Bunk> Ah
#64 [02:37] <Bunk> Sometimes a green man comes to me. Can i talk to him or something ?
#65 [02:38] * Arm [Arm@notlogged] has joined #minecrafthelp
#66 [02:39] * sgtlaggy [sgtlaggy@notlogged] has joined #minecrafthelp
#67 [02:40] <Andrio> A villager?
#68 [02:41] <Andrio> Try right clicking on a villager with different colour clothes.
#69 [02:41] <Andrio> Only the nitwits (who wear green) don't respond
#70 [02:42] * Arm [Arm@notlogged] has quit. (Client Quit)
#71 [02:43] <Bunk> OK, i will try
#72 [02:43] <Bunk> And right. The green man did nothing
#73 [02:43] <Yoshi> Andrio
#74 [02:43] <Andrio> Oh!
#75 [02:43] <Andrio> Yoshi.
#76 [02:43] <Andrio> The power of the Stars is restored to the castle.
#77 [02:43] <Yoshi> are you aware of a crash that freezes the video part of minecraft but continues to output audio?
#78 [02:44] <Andrio> (spoilers)
#79 [02:44] <Andrio> I'm not; sorry.
#80 [02:44] <Yoshi> its ruining minecraft for me
#81 [02:44] <Yoshi> i crash every 5 minutes and have to relog
#82 [02:45] * diditv123 [diditv123@notlogged] has joined #minecrafthelp
#83 [02:45] * diditv123 [diditv123@notlogged] has quit. (Client Quit)
#84 [02:47] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 206 seconds)
#85 [02:53] <Andrio> Try updating your video drivers, though.
#86 [02:53] <Andrio> Might be worth seeing if anything happens in the game log, as well.
#87 [02:55] <Yoshi> How so do i do that?
#88 [02:55] <Yoshi> Was that mean to me?
#89 [02:55] <Andrio> Yoshi, yes.
#90 [02:56] <Andrio> ??> Yoshi win/DXDiag
#91 [02:56] <Absol> Yoshi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#92 [02:57] <Yoshi> http://paste.ubuntu.com/23756984/
#93 [03:00] * Andrio will return later... (sorry)
#93 [03:04] * Unspell [Unspell@notlogged] has joined #minecrafthelp
#94 [03:05] <Unspell> Pixel format not accelerated. My PC just reset because of a virus, i was here a couple days ago and i believe all i need to show is this to get help http://paste.ubuntu.com/23756995/
#95 [03:06] <Yoshi> Same xD
#96 [03:06] <Yoshi> http://paste.ubuntu.com/23756984/
#97 [03:09] * berkay [berkay@notlogged] has joined #minecrafthelp
#98 [03:09] * berkay [berkay@notlogged] has quit. (Client Quit)
#99 [03:09] <GreyVulpine> Unspell - Download and install: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#100 [03:10] <Unspell> Thank you.
#101 [03:10] <GreyVulpine> Yoshi - Try the windows update utility for driver updates. If that doesn't work, use: https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499
#102 [03:10] * berkay [berkay@notlogged] has joined #minecrafthelp
#103 [03:12] * berkay [berkay@notlogged] has quit. (Client Quit)
#104 [03:12] * knu [knu@notlogged] has quit. (Quit: Reboot...)
#105 [03:14] <Yoshi> Ummm
#106 [03:14] <Yoshi> GreyVulpine how do i get to the windows update utility
#107 [03:14] * Minuha [Minuha@notlogged] has joined #minecrafthelp
#108 [03:14] <GreyVulpine> Head to your start menu, start typing in 'windows update'
#109 [03:15] <Minuha> My Minecraft pe cannot make realms for a month
#110 [03:15] * Unspell [Unspell@notlogged] has quit. (Ping timeout: 180 seconds)
#111 [03:15] <Minuha> How to fix?
#112 [03:15] <Minuha> Hello
#113 [03:16] <Yoshi> The only update it found was Definition Update for Windows Defender - KB2267602 (Definition 1.233.4158.0).
#114 [03:16] * knu [knu@notlogged] has joined #minecrafthelp
#115 [03:16] <GreyVulpine> Yoshi - Then use the download link.
#116 [03:17] <Yoshi> So that link. Which download button should i press
#117 [03:17] <Yoshi> if there is a difference
#118 [03:17] <GreyVulpine> Yoshi - The one that ends in .exe would be easiest
#119 [03:18] <Yoshi> they all do
#120 [03:18] <Yoshi> oh aha i understand
#121 [03:18] <Yoshi> Um... I forgot to check if im 32 or 64 bit
#122 [03:18] <GreyVulpine> 64
#123 [03:18] <Yoshi> thank
#124 [03:18] <Yoshi> thanks
#125 [03:19] * Frances2003 [Frances2003@notlogged] has joined #minecrafthelp
#126 [03:19] <Yoshi> how do i know if this changes anything?
#127 [03:19] * skizzppap [skizzppap@notlogged] has joined #minecrafthelp
#128 [03:19] * Lisalylo [Lisalylo@notlogged] has joined #minecrafthelp
#129 [03:20] * skizzppap [skizzppap@notlogged] has quit. (Client Quit)
#130 [03:20] * Frances2003 [Frances2003@notlogged] has quit. (Client Quit)
#131 [03:20] <GreyVulpine> Download, install it. Reboot, then try minecraft. You'll know if it works
#132 [03:20] * skizzppap [skizzppap@notlogged] has joined #minecrafthelp
#133 [03:21] * skizzppap [skizzppap@notlogged] has quit. (Client Quit)
#134 [03:21] <Lisalylo> http://paste.ubuntu.com/23757025/
#135 [03:21] <Yoshi> Um GreyVulpine
#136 [03:21] <GreyVulpine> Yes?
#137 [03:22] <Yoshi> "This computer does not meet the minimum requirements for installing the software
#138 [03:22] * Heefi [Heefi@notlogged] has joined #minecrafthelp
#139 [03:22] * Heefi [Heefi@notlogged] has quit. (Client Quit)
#140 [03:22] <GreyVulpine> Yoshi - Hmm, one second.
#141 [03:23] <GreyVulpine> Yoshi - My mistake, use this link instead: https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
#142 [03:25] * willies952002 [willies952002@notlogged] has quit. (Ping timeout: 206 seconds)
#143 [03:27] * willies952002 [willies952002@notlogged] has joined #minecrafthelp
#144 [03:29] * Heefi [Heefi@notlogged] has joined #minecrafthelp
#145 [03:29] * Heefi [Heefi@notlogged] has quit. (Client Quit)
#146 [03:29] <Lisalylo> can anybody help me?
#147 [03:30] <GreyVulpine> Lisalylo - Donwload and install the radeon software from : http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#148 [03:30] <Lisalylo> okay thx :)
#149 [03:36] <Yoshi> sorry im back. You still there greyvulpine?
#150 [03:36] <GreyVulpine> Yes?
#151 [03:36] <Yoshi> Alright
#152 [03:41] <Yoshi> Ummmm
#153 [03:42] <Yoshi> https://gyazo.com/a0d9d62a3d0752a7c518137811a9f9e0
#154 [03:48] <Yoshi> GreyVulpine :/
#155 [03:48] <GreyVulpine> Hmm... one sec
#156 [03:52] * Bunk [Bunk@notlogged] has quit. (Quit: WeeChat 0.4.1)
#157 [03:53] <GreyVulpine> Yoshi - Those should be the right drivers. Hmm. Could you head back to: https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
#158 [03:53] <GreyVulpine> Look for the Intel driver update utility and use that instead? If that doesn't work, we'll have to try the hard way.
#159 [03:53] <Yoshi> well
#160 [03:54] <Yoshi> it seems that when i closed that little pop up it told me it was installed incorrectly so lets try again aha
#161 [03:55] <Yoshi> wow
#162 [03:55] <Yoshi> now its telling me this operating system is not supported
#163 [03:59] <GreyVulpine> Wow.
#164 [04:00] <Yoshi> it did the same thing
#165 [04:00] <Yoshi> https://gyazo.com/a0d9d62a3d0752a7c518137811a9f9e0
#166 [04:02] <GreyVulpine> Yoshi - Alright, hard way it is then. Head back to https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
#167 [04:03] <GreyVulpine> Instead of the first .exe link, download the second .zip file.
#168 [04:03] <Yoshi> Ok
#169 [04:03] <Yoshi> Done
#170 [04:03] * Gewoon_Mischa [Gewoon_Mischa@notlogged] has joined #minecrafthelp
#171 [04:03] <GreyVulpine> Go to the spot where you downloaded it to, unzip it to a folder.
#172 [04:04] <Yoshi> Doing that now
#173 [04:04] <Yoshi> Thanks for being here
#174 [04:04] <Yoshi> <3
#175 [04:04] <Gewoon_Mischa> Ehm my minecraft keeps crashing and i dont know what to do
#176 [04:04] * bamajoe411 [bamajoe411@notlogged] has quit. (Quit: Leaving)
#177 [04:04] <GreyVulpine> Gewoon_Mischa - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#178 [04:04] <GreyVulpine> Yoshi - Got the contents of that file unzipped to a folder?
#179 [04:04] <Gewoon_Mischa> Oke
#180 [04:05] <Yoshi> Yeah
#181 [04:05] <GreyVulpine> Yoshi - Go to your start menu, type in: "device manager". Go there. Let me know when you have that open
#182 [04:05] <Yoshi> open
#183 [04:05] <GreyVulpine> Yoshi - Look for "Display adapters", expand it, what is listed there?
#184 [04:06] <Yoshi> NVIDIA GeFOrce GT 745M and also Intel(R) HD Graphics Family
#185 [04:06] <Gewoon_Mischa> This url? http://paste.ubuntu.com/23757113/
#186 [04:06] <GreyVulpine> Yoshi - Right click on the Intel HD, go to "Properties", go to "update drivers", then "browse for drivers"
#187 [04:07] <GreyVulpine> Gewoon_Mischa - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#188 [04:07] * Lisalylo [Lisalylo@notlogged] has quit. (Ping timeout: 180 seconds)
#189 [04:07] <GreyVulpine> Yoshi - Go to the folder where you unzipped the driver from before and use that to install the driver
#190 [04:08] <Gewoon_Mischa> Oo okey Thanks for the help
#191 [04:08] <Yoshi> It has told me that the best driver software for your device is already installed
#192 [04:09] <GreyVulpine> Yoshi - You did 'browse', instead of search automatically, right?
#193 [04:09] <Yoshi> Yes
#194 [04:10] <GreyVulpine> Well.. that's not right, the drivers on the website are newer. Hmm
#195 [04:10] <Yoshi> is there a specific file inside of that zip download because i just selected the large folder i put the contents into
#196 [04:10] <GreyVulpine> Yoshi - one sec.
#197 [04:11] * Gewoon_Mischa [Gewoon_Mischa@notlogged] has quit. (Ping timeout: 180 seconds)
#198 [04:12] * Matti [Matti@notlogged] has joined #minecrafthelp
#199 [04:13] <GreyVulpine> Yoshi - Inside the folder you unzipped, there should be a 'graphics' folder. Inside that, a file named 'igdlh64.inf'
#200 [04:15] <Yoshi> Correct
#201 [04:15] <GreyVulpine> Use that file when you select' browse for a driver'
#202 [04:16] <Yoshi> It does not let me select a file
#203 [04:17] <Yoshi> it only lets me select folders
#204 [04:17] * Razer [Razer@notlogged] has joined #minecrafthelp
#205 [04:18] * orange123 [orange123@notlogged] has joined #minecrafthelp
#206 [04:18] <Razer> Is it okay to ask about mods in this channel?
#207 [04:18] <GreyVulpine> Razer - Perfectly fine, but just know that many of us don't know it, or may just direct you to other sources \
#208 [04:19] <GreyVulpine> Yoshi - Well, huh. guess this laptop doesn't like to update its intel drivers then. If you look in the system tray, next to the clock, do you see power options?
#209 [04:19] * orange123 [orange123@notlogged] has quit. (Client Quit)
#210 [04:19] <Yoshi> system tray...
#211 [04:19] <Yoshi> How do i find that
#212 [04:19] <GreyVulpine> Yoshi - The spot in your lower right, next to the clock
#213 [04:20] <Yoshi> oh aha
#214 [04:20] <Yoshi> I see a power
#215 [04:20] <Razer> My question is, with the latest version of Minecraft, 1.11.2, there is a working version of OptiFine and shadersmod. A few MC versions ago there was a way to have both OptiFine and shaders on the same install or launch profile. Is that still possible, and how?
#216 [04:20] <Yoshi> Razer you must download the shaders seperatly
#217 [04:20] <GreyVulpine> Yoshi - Right click on it, do you see different options? A balanced mode, power saving, etc?
#218 [04:21] <Yoshi> In the Optifine Settings it should say shader settings
#219 [04:21] <Razer> Yoshi: are you saying OptiFine alone already supports shaders? (For example, I have SEUS-v11.0)
#220 [04:23] <Yoshi> Razer - if you search through your video settings it should explain its shader compatibility
#221 [04:23] <Yoshi> and yes vulpine i found it
#222 [04:23] <Yoshi> i believe
#223 [04:23] <Razer> Oh neat... I hope this standalone shadersmod I also downloaded and installed isn´t malware!
#224 [04:24] <GreyVulpine> Yoshi - What is it currently set to?
#225 [04:24] <Yoshi> i believe normal
#226 [04:24] <GreyVulpine> Yoshi - What are the other options?
#227 [04:24] <Yoshi> when i hover over it, it shows battery saver but doesnt allow me to clock it
#228 [04:24] <Yoshi> Grey.
#229 [04:25] <Yoshi> Are you able to use a live.me or something...
#230 [04:25] * mark [mark@notlogged] has joined #minecrafthelp
#231 [04:25] <GreyVulpine> Yoshi - I suppose.
#232 [04:25] <Yoshi> :)
#233 [04:25] <Yoshi> :)
#234 [04:26] * mark [mark@notlogged] has left #minecrafthelp
#235 [04:28] <Yoshi> Should you create it or should I?
#236 [04:29] <GreyVulpine> You should.
#237 [04:32] * mark [mark@notlogged] has joined #minecrafthelp
#238 [04:32] * mark [mark@notlogged] has quit. (Client Quit)
#239 [04:34] <Yoshi> join.me/BestJoinLink
#240 [04:35] <GreyVulpine> Alright, connected.
#241 [04:35] <Yoshi> I have never used this aha. How do i show my screen?
#242 [04:35] <GreyVulpine> You already are
#243 [04:36] <Yoshi> Oh :P
#244 [04:36] <GreyVulpine> Could you go to the power options in the system tray?
#245 [04:36] <GreyVulpine> Power and sleep settings
#246 [04:36] <GreyVulpine> addtional power settings
#247 [04:37] <GreyVulpine> arrow next to show additional plans
#248 [04:37] <GreyVulpine> to the right
#249 [04:38] <GreyVulpine> set it on high performance
#250 [04:38] <GreyVulpine> Now, see if minecraft will work
#251 [04:38] <Yoshi> could that have been the whole issue aha?
#252 [04:39] <GreyVulpine> No worries, hit f3 for a bit
#253 [04:40] <GreyVulpine> Alright, hit f3 again.
#254 [04:41] <GreyVulpine> probably because you're sharing the screen. takes a little bit of power
#255 [04:42] * DevonPen [DevonPen@notlogged] has joined #minecrafthelp
#256 [04:42] <GreyVulpine> Do you need it?
#257 [04:43] <DevonPen> Hello my name is devon and i'm trying to figure out why i can't login to my mc account
#258 [04:43] <GreyVulpine> DevonPen - What happens when you try?
#259 [04:43] <Yoshi> Do you happen to have skype?
#260 [04:43] <GreyVulpine> Yoshi - I do not.
#261 [04:44] <DevonPen> it keeps telling me my passwords wrong when i have emails from 2015 changing my password but i made a new account with mojang using that email an it didn't give me my account back
#262 [04:44] <GreyVulpine> DevonPen - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#263 [04:44] <DevonPen> thats the problem
#264 [04:44] <GreyVulpine> Yoshi - Just simply come back here, there are quite a few good helpers that come on here.
#265 [04:45] <DevonPen> if i log into my account it brings me into the new account i have that doesn't have minecraft paid for
#266 [04:45] <GreyVulpine> DevonPen - You may have signed up with another email account
#267 [04:45] <DevonPen> i have emails proving my account migrated from username to email login...
#268 [04:46] * TotallyYarin [TotallyYarin@notlogged] has joined #minecrafthelp
#269 [04:46] <DevonPen> i will copy and paste what the email says and timestamp it for you
#270 [04:46] <GreyVulpine> Then you'll need to file a support ticket, have Mojang's Customer Support look into it
#271 [04:47] <GreyVulpine> DevonPen - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#272 [04:47] <DevonPen> i did
#273 [04:47] <GreyVulpine> And did they respond?
#274 [04:47] <Yoshi> thanks for helping. Its 4 AM so i should probably go to sleep. Thanks for the halp and hopefully we meet again, In different circumstances haha
#275 [04:48] * GreyVulpine waves
#275 [04:48] <DevonPen> no
#276 [04:48] <Yoshi> haha thats cool :P
#277 [04:48] <GreyVulpine> DevonPen - When did you send in that ticket?
#278 [04:48] <Yoshi> Bye
#279 [04:48] <GreyVulpine> Good bye Yoshi
#280 [04:48] * Yoshi [Yoshi@notlogged] has quit. (Quit: Web client closed)
#281 [04:48] * Bullshvik [Bullshvik@notlogged] has quit. ()
#282 [04:50] <TotallyYarin> my game is crashed and i don't now what to do
#283 [04:50] <GreyVulpine> TotallyYarin - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#284 [04:51] * LolaLaTigresa [LolaLaTigresa@notlogged] has joined #minecrafthelp
#285 [04:51] <TotallyYarin> paste.ubuntu.com//
#286 [04:52] <GreyVulpine> TotallyYarin - There should be some numbers at the end.
#287 [04:52] <TotallyYarin> yes
#288 [04:52] <GreyVulpine> Give us that
#289 [04:52] <LolaLaTigresa> i need help
#290 [04:52] <TotallyYarin> paste.ubuntu.com/23757222/
#291 [04:52] <GreyVulpine> This looks like a cut off dxdiag report. Could you repost the entirety of it?
#292 [04:52] <LolaLaTigresa> i cant enter in servers like cubecraft
#293 [04:53] <LolaLaTigresa> wen i want to enter say me Not authenticate with Minecraft.net
#294 [04:54] <LolaLaTigresa> please help me
#295 [04:54] <GreyVulpine> LolaLaTigresa - Did you pay for minecraft?
#296 [04:54] <LolaLaTigresa> im plaing in cubecraft lot oj time
#297 [04:54] <LolaLaTigresa> lot of time
#298 [04:55] <GreyVulpine> LolaLaTigresa - Did you pay for minecraft?
#299 [04:55] <LolaLaTigresa> yes
#300 [04:55] <GreyVulpine> LolaLaTigresa - Are you using the official, latest launcher from http://www.minecraft.net/download ?
#301 [04:56] <LolaLaTigresa> i think yes
#302 [04:56] * vital155 [vital155@notlogged] has joined #minecrafthelp
#303 [04:56] <GreyVulpine> If you aren't sure, redownload it
#304 [04:57] <vital155> hi
#305 [04:57] <LolaLaTigresa> ok
#306 [04:57] <LolaLaTigresa> im spanish, i now a little of english xd
#307 [04:58] <vital155> some one could help me? 1 or 2 mounths ago I had minecraft... but not I'm try to log in launcher sayed " could't update " and on minecraft.net on my account do not have the game?
#308 [04:58] <vital155> what is this?
#309 [04:58] <GreyVulpine> vital155 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#310 [04:58] <LolaLaTigresa> im downloading
#311 [04:58] <TotallyYarin> my game is crashed and i don't now what to do
#312 [04:59] <vital155> ty GreyVulpine I gonna try
#313 [04:59] <GreyVulpine> TotallyYarin - Again, the report that you showed me was cut off. Please recopy and repost.
#314 [05:00] <TotallyYarin> i did it
#315 [05:00] <LolaLaTigresa> i intaled the new launcher and say me the same
#316 [05:01] <LolaLaTigresa> omg
#317 [05:03] <LolaLaTigresa> i instaled 3 or 4 times and say me the same message :(
#318 [05:04] <TotallyYarin> me t
#319 [05:04] <TotallyYarin> to
#320 [05:04] <LolaLaTigresa> i have a youtube channel, ¡I need the servers!
#321 [05:04] <TotallyYarin> too
#322 [05:05] <LolaLaTigresa> TotallyYarin wats your problem whit the game?
#323 [05:05] <TotallyYarin> my game is crashed and i don't now what to do
#324 [05:05] <Andrio> LolaLaTigresa, tried logging out and back in?
#325 [05:06] <Andrio> TotallyYarin, that wasn't the whole report.
#326 [05:06] <Andrio> Try again
#327 [05:06] <LolaLaTigresa> i try lot of times
#328 [05:06] <Andrio> TotallyYarin, be sure to use Ctrl+A to select the text.
#329 [05:07] <LolaLaTigresa> i enter and loggin out, and i close de game and i try another time to enter and nothing
#330 [05:08] <LolaLaTigresa> the game say me Not authenticated whit Minecraft.net
#331 [05:08] <TotallyYarin> http://paste.ubuntu.com/23757378/
#332 [05:09] <Andrio> TotallyYarin, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#333 [05:09] <LolaLaTigresa> Please i needhelp
#334 [05:09] <LolaLaTigresa> i need help
#335 [05:09] <GreyVulpine> LolaLaTigresa - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#336 [05:10] <Andrio> mm
#337 [05:10] <Andrio> GreyVulpine, missed
#338 [05:10] <TotallyYarin> thank you Andrio
#339 [05:10] <TotallyYarin> bye
#340 [05:10] <LolaLaTigresa> i play whit this computer the last week to minecraft!
#341 [05:11] * TotallyYarin [TotallyYarin@notlogged] has quit. (Quit: Web client closed)
#342 [05:11] <LolaLaTigresa> and i use Windows 7 all days
#343 [05:16] * Olinov1 [Olinov1@notlogged] has joined #minecrafthelp
#344 [05:16] <LolaLaTigresa> help me
#345 [05:16] <Olinov1> Can i have help please?
#346 [05:17] <LolaLaTigresa> I dont have all day please
#347 [05:17] <Olinov1> When my minecraft launches and i try to click on something java stops working
#348 [05:24] * Elma [Elma@notlogged] has joined #minecrafthelp
#349 [05:25] <Elma> @elma
#350 [05:25] <LolaLaTigresa> I need help please
#351 [05:25] <LolaLaTigresa> hay alguien que sea español?
#352 [05:26] <LolaLaTigresa> o que hable español porfi?
#353 [05:27] * Puffi___LP [Puffi___LP@notlogged] has quit. (Ping timeout: 180 seconds)
#354 [05:28] <LolaLaTigresa> i need heeeeeeeeeeeeeelp please
#355 [05:33] * basad12 [basad12@notlogged] has joined #minecrafthelp
#356 [05:33] <LolaLaTigresa> pleaseç
#357 [05:33] <LolaLaTigresa> please
#358 [05:34] <basad12> a czy otrzymam pomoc w jezyku polskim?
#359 [05:34] <LolaLaTigresa> omg please
#360 [05:35] <basad12> 24 grudnia zakupilam gre
#361 [05:35] <basad12> do dzis nie mam dostepu do konta
#362 [05:36] * Olinov1 [Olinov1@notlogged] has quit. (Ping timeout: 180 seconds)
#363 [05:36] <LolaLaTigresa> please
#364 [05:37] <LolaLaTigresa> i need help :(
#365 [05:38] * Eris_Prime [Eris_Prime@notlogged] has joined #minecrafthelp
#366 [05:38] * Eris_Prime [Eris_Prime@notlogged] has quit. (Client Quit)
#367 [05:40] * basad12 [basad12@notlogged] has quit. (Quit: Web client closed)
#368 [05:50] * sp_gold [sp_gold@notlogged] has joined #minecrafthelp
#369 [05:52] * sp_gold [sp_gold@notlogged] has quit. (Client Quit)
#370 [06:02] <LolaLaTigresa> omg
#371 [06:04] * DevinNoelKiesel [DevinNoelKiesel@notlogged] has joined #minecrafthelp
#372 [06:04] * DevinNoelKiesel [DevinNoelKiesel@notlogged] has quit. (Client Quit)
#373 [06:04] * josualdo [josualdo@notlogged] has joined #minecrafthelp
#374 [06:08] * josualdo [josualdo@notlogged] has quit. (Ping timeout: 180 seconds)
#375 [06:13] * MilanoxYT [MilanoxYT@notlogged] has joined #minecrafthelp
#376 [06:13] * MilanoxYT [MilanoxYT@notlogged] has quit. (Client Quit)
#377 [06:18] * SkankHunt42 [SkankHunt42@notlogged] has joined #minecrafthelp
#378 [06:19] <SkankHunt42> What can I do about the "unable to find manifest in pack" error?
#379 [06:29] * kartoffel_LP [kartoffel_LP@notlogged] has joined #minecrafthelp
#380 [06:29] * kartoffel_LP [kartoffel_LP@notlogged] has quit. (Client Quit)
#381 [06:40] * techno156 [techno156@notlogged] has joined #minecrafthelp
#382 [06:40] * techno156 [techno156@notlogged] has joined #minecrafthelp
#383 [06:47] * SkankHunt42 [SkankHunt42@notlogged] has left #minecrafthelp
#384 [06:47] * LolaLaTigresa [LolaLaTigresa@notlogged] has quit. (Quit: Web client closed)
#385 [07:04] * Ghimbasanu [Ghimbasanu@notlogged] has joined #minecrafthelp
#386 [07:05] * Ghimbasanu [Ghimbasanu@notlogged] has quit. (Client Quit)
#387 [07:15] * Maddie3 [Maddie3@notlogged] has joined #minecrafthelp
#388 [07:16] * Nymelite [Nymelite@notlogged] has joined #minecrafthelp
#389 [07:17] <Nymelite> Hello, i changed my mc password but my name has changed too
#390 [07:29] * Fathan [Fathan@notlogged] has joined #minecrafthelp
#391 [07:30] * Fathan [Fathan@notlogged] has quit. (Client Quit)
#392 [07:33] * lee_ [lee_@notlogged] has joined #minecrafthelp
#393 [07:36] * lee_ [lee_@notlogged] has quit. (Ping timeout: 180 seconds)
#394 [07:41] * Zyf_B_Gone [Zyf_B_Gone@notlogged] has quit. (Read error: Connection reset by peer)
#395 [07:41] * kordik12 [kordik12@notlogged] has joined #minecrafthelp
#396 [07:41] <kordik12> hello
#397 [07:41] <kordik12> i need help with locatinf file called opts.txt
#398 [07:42] * kordik12 [kordik12@notlogged] has quit. (Client Quit)
#399 [07:54] * Sr-Tiago [Sr-Tiago@notlogged] has joined #minecrafthelp
#400 [07:56] * Sr-Tiago [Sr-Tiago@notlogged] has quit. (Client Quit)
#401 [07:58] * kubaxcz [kubaxcz@notlogged] has joined #minecrafthelp
#402 [07:59] * Zyf_B_Gone [Zyf_B_Gone@notlogged] has joined #minecrafthelp
#403 [08:01] * kubaxcz [kubaxcz@notlogged] has quit. (Ping timeout: 180 seconds)
#404 [08:04] * iu [iu@notlogged] has joined #minecrafthelp
#405 [08:05] * iu [iu@notlogged] has quit. (Client Quit)
#406 [08:08] * gustavo [gustavo@notlogged] has joined #minecrafthelp
#407 [08:09] * gustavo_ [gustavo_@notlogged] has joined #minecrafthelp
#408 [08:10] * gustavo_ [gustavo_@notlogged] has quit. (Client Quit)
#409 [08:11] * gustavo [gustavo@notlogged] has quit. (Client Quit)
#410 [08:14] * Nymelite [Nymelite@notlogged] has quit. (Quit: Web client closed)
#411 [08:16] * Nikki [Nikki@notlogged] has joined #minecrafthelp
#412 [08:17] <Nikki> I can not open the MInecraft jar. I have tried to install different versions of Java, but the Minecraft jar keeps not opening with the message: not executable.
#413 [08:18] <Andrio> Where did you get it from?
#414 [08:20] <Nikki> I got it from the minecraft site. I have linux 15.10.
#415 [08:21] <Andrio> Ah.
#416 [08:21] <Andrio> Do you have Java?
#417 [08:22] <Nikki> I have 3 different java's
#418 [08:22] <Andrio> Can you open a terminal at wherever you put the jar file?
#419 [08:22] <Nikki> what do you mean?
#420 [08:23] <Nikki> the jar is in downloads
#421 [08:23] <Andrio> If you keyboard has a Windows logo key, try Win+T
#422 [08:23] * Andrio doesn't remember how Ubuntu's desktop environment works.
#422 [08:24] <Nikki> then I get the recycle bin
#423 [08:24] <Andrio> mm
#424 [08:25] <Andrio> Apparently it's Ctrl+Alt+T
#425 [08:25] <Nikki> now i've got terminal
#426 [08:25] <Andrio> ok
#427 [08:25] <Andrio> Enter cd ~/Downloads
#428 [08:25] <Andrio> Then enter ls -l jar-file-name
#429 [08:25] <Andrio> and tell me what that gives you.
#430 [08:27] <Nikki> jar-file-name: opdracht niet gevonden
#431 [08:27] <Nikki> assignment not found
#432 [08:27] <Andrio> Substitute the name of the file you downloaded for jar-file-name
#433 [08:27] <Andrio> sorry
#434 [08:28] <Nikki> but I downloaded the jar several times and it is in my downloads:S
#435 [08:28] <Nikki> np
#436 [08:28] <Andrio> And?
#437 [08:29] <Nikki> I don't know what to substitute it with
#438 [08:29] <Andrio> o...k.
#439 [08:29] <Andrio> Doesn't your Web browser or whatever show you the file name?
#440 [08:30] <Nikki> you mean of the jar?
#441 [08:30] <Andrio> Yes
#442 [08:30] <Nikki> that's Minecraft.jar
#443 [08:30] <Andrio> ok
#444 [08:30] <Andrio> ls -l Minecraft.jar
#445 [08:31] <Nikki> ill fill it in
#446 [08:32] <Nikki> I get Downloadsdollarsign
#447 [08:33] <Andrio> You're in the correct working directory, then.
#448 [08:33] <Nikki> I guess
#449 [08:33] <Andrio> What did ls -l Minecraft.jar tell you?
#450 [08:33] <Nikki> nothing
#451 [08:33] <Andrio> hm
#452 [08:34] <Nikki> I just got the same line from when I had to fill somthning in
#453 [08:34] <Andrio> Try ls -l *.jar
#454 [08:34] <Nikki> ok
#455 [08:35] <Andrio> Do you know whether that's the right downloads directory?
#456 [08:35] <Nikki> I get three lines: Minecraft(1).jar
#457 [08:35] <Nikki> Minecraft(2),jar
#458 [08:35] <Nikki> and: Minecraft, jar
#459 [08:36] <Nikki> the first two lines are red and the last line is green
#460 [08:36] <Nikki> No, I don't know
#461 [08:37] <Andrio> mm
#462 [08:37] * Doghead455 [Doghead455@notlogged] has joined #minecrafthelp
#463 [08:37] <Andrio> Is that space actually in the output?
#464 [08:37] <Andrio> in 'Minecraft, jar'
#465 [08:38] <Doghead455> My game keeps on crashing when i try to play a map
#466 [08:38] <Andrio> Anyway ls -l (that's a lowercase letter L) is supposed to show more info than that
#467 [08:38] <Andrio> ??> Doghead455 launcher/crash-log
#468 [08:38] <Absol> Doghead455: We need to see your crash log, which appears after a crash.
#469 [08:38] <Absol> Doghead455: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#470 [08:39] <Nikki> it is not a space, just a: .
#471 [08:39] <Andrio> mm
#472 [08:39] <Andrio> Which one were you trying to run?
#473 [08:39] <Doghead455> Where is the crash log in mcpe
#474 [08:39] <Nikki> Minecraft.jar
#475 [08:40] <Andrio> Odd
#476 [08:40] <Andrio> Doghead455, oh
#477 [08:40] <Andrio> I don't know whether there is one...
#478 [08:41] <Andrio> Nikki, does java -jar Minecraft.jar work?
#479 [08:41] <Nikki> you mean I should try this in terminal?
#480 [08:41] <Andrio> Yes
#481 [08:41] <Nikki> ok
#482 [08:42] * Georgia25 [Georgia25@notlogged] has joined #minecrafthelp
#483 [08:42] <Nikki> A popup appears with this: FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:95) at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381) Please fix the error and restart.
#484 [08:42] <Andrio> Well, it started, at least.
#485 [08:42] * Georgia25 [Georgia25@notlogged] has quit. (Client Quit)
#486 [08:43] <Andrio> Perhaps Java isn't installed properly
#487 [08:43] <Nikki> I re-installed all of the versions I have yesterday
#488 [08:43] <Nikki> Maybe I have too many versions (3)?
#489 [08:44] <Andrio> One should be enough.
#490 [08:44] <Nikki> Should I get rid of the other two?
#491 [08:44] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#492 [08:44] <Andrio> I probably would.
#493 [08:44] <Nikki> and only keep the newest one?
#494 [08:44] <Andrio> mm
#495 [08:46] <Nikki> should I keep Java 8 Runtime or Java 8 Policy tool?
#496 [08:46] * Elgate [Elgate@notlogged] has joined #minecrafthelp
#497 [08:46] <Andrio> Definitely keep or reinstall Java 8 Runtime
#498 [08:46] <Andrio> I don't know what Policy Tool is
#499 [08:46] <Nikki> ok
#500 [08:47] * Doghead455 [Doghead455@notlogged] has quit. (Ping timeout: 180 seconds)
#501 [08:47] <Nikki> ok, done
#502 [08:49] <Nikki> Andrio, Do you know what else I can try?
#503 [08:50] * DarknightHeart [DarknightHeart@notlogged] has joined #minecrafthelp
#504 [08:50] <Andrio> Perhaps try reinstalling Java.
#505 [08:50] <Nikki> ok
#506 [08:51] * DarknightHeart [DarknightHeart@notlogged] has quit. (Client Quit)
#507 [08:51] * DarknightHeart [DarknightHeart@notlogged] has joined #minecrafthelp
#508 [08:52] <Nikki> All my java's are gone from my software centre
#509 [08:54] * MRMaxpa [MRMaxpa@notlogged] has joined #minecrafthelp
#510 [08:54] <MRMaxpa> Hi
#511 [08:54] <MRMaxpa> I need help for the Plugin PrmissionEX
#512 [08:55] <MRMaxpa> The warp Command is not working
#513 [08:55] * Nikki [Nikki@notlogged] has quit. (Quit: Web client closed)
#514 [08:56] <Andrio> You mean Essentials?
#515 [08:56] <DarknightHeart> Hello. I have a big issue with my Minecraft Account. Weeks ago, I bought Minecraft via Gift Card Code, I redeamed it, and then everything was fine. A day later I had to login again and then I only was able to play demo mode, but a Day ago everything worked. But now only able to play demo. I tried everything but nothing helps.
#516 [08:57] <Andrio> DarknightHeart, what profile name did you choose?
#517 [08:58] <DarknightHeart> Same then my's here : DarknightHeart
#518 [08:58] * Cow [Cow@notlogged] has joined #minecrafthelp
#519 [08:59] <Andrio> DarknightHeart, it's still there. Perhaps your account was stolen
#520 [08:59] <MRMaxpa> DarknightHeart Log you out and then log in again
#521 [08:59] <Andrio> Are you sure you're using the correct email address?
#522 [08:59] <DarknightHeart> Ok. Whait I try.
#523 [08:59] <MRMaxpa> Maybe it works
#524 [08:59] <DarknightHeart> Yes I am. linn2.sch2@gmail.com
#525 [08:59] <Cow> When trying to install the new launcher I get an error that says, "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft."
#526 [08:59] * Nikki [Nikki@notlogged] has joined #minecrafthelp
#527 [09:00] <DarknightHeart> Nope. It's still the same problem.
#528 [09:00] <Nikki> Ok, Andrio, I reinstalled java and restarted my computer
#529 [09:00] <MRMaxpa> Cow install an other launcher, an older
#530 [09:00] * jesuver [jesuver@notlogged] has joined #minecrafthelp
#531 [09:01] <jesuver> hola
#532 [09:01] <Cow> I want to be prepared for newer updates though. Is there any way to fix it?
#533 [09:01] <Andrio> You can still run the latest version with the Java launcher
#534 [09:02] <Andrio> Nikki, same result?
#535 [09:02] <jesuver> he mi cuenta fue robada
#536 [09:02] <Andrio> ??> DarknightHeart account/send-email
#537 [09:02] <Absol> DarknightHeart: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#538 [09:02] <Nikki> What do you mean?
#539 [09:02] <Absol> DarknightHeart: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#540 [09:02] <Nikki> should I type the same thing as before in terminal?
#541 [09:02] <Andrio> Nikki, does double-clicking Minecraft.jar work now?
#542 [09:02] <Nikki> ill try
#543 [09:02] <MRMaxpa> Cow i don't now an other way
#544 [09:03] <Cow> Okay. :(
#545 [09:03] <DarknightHeart> Ok thanks. I will try it. Thanks for youre help. by
#546 [09:03] <Cow> Thanks though
#547 [09:03] <DarknightHeart> *bye
#548 [09:03] * Cow [Cow@notlogged] has quit. (Quit: Web client closed)
#549 [09:03] <Nikki> It says: error the file could not be opened
#550 [09:03] <MRMaxpa> Has anyone a ideo for PermissionEX
#551 [09:03] <Andrio> hm
#552 [09:04] * DarknightHeart [DarknightHeart@notlogged] has quit. (Quit: Web client closed)
#553 [09:04] <MRMaxpa> Has anyone a idea for PermissionEX??
#554 [09:05] <Andrio> MRMaxpa, pretty sure PermissionsEx has no warp command.
#555 [09:05] <MRMaxpa> Thats false:
#556 [09:06] <MRMaxpa> Are you sure?
#557 [09:06] <Andrio> Nikki, is that all it says?
#558 [09:06] * FredKiller99 [FredKiller99@notlogged] has joined #minecrafthelp
#559 [09:06] * FredKiller99 [FredKiller99@notlogged] has quit. (Client Quit)
#560 [09:06] <Andrio> MRMaxpa, anyway, the channel #PermissionsEx can help there.
#561 [09:07] <Andrio> MRMaxpa, enter /join #PermissionsEx here
#562 [09:07] <jjs999jjs> MRMaxpa, try this Do /pex group default add essentials.warps. *
#563 [09:07] <jjs999jjs> Replace default with whatever group you are trying to change.
#564 [09:07] <Nikki> The file “/home/anica/Downloads/Minecraft.jar” could not be opened.
#565 [09:07] <Andrio> o...k.
#566 [09:08] <Andrio> hm
#567 [09:08] <MRMaxpa> Where i have to write this command Andrio?
#568 [09:08] <jjs999jjs> ingame
#569 [09:08] <Andrio> MRMaxpa, enter /join #PermissionsEx here
#570 [09:09] <Andrio> Nikki, you might be able to set up a shortcut that will run java as a shell command; I don't know offhand how to do that, though.
#571 [09:09] <Nikki> ok
#572 [09:10] <Nikki> thanks, but I do not know how to do that eigther
#573 [09:10] * rian12345678 [rian12345678@notlogged] has joined #minecrafthelp
#574 [09:16] * jesuver [jesuver@notlogged] has joined #minecrafthelp
#575 [09:19] * Pear [Pear@notlogged] has joined #minecrafthelp
#576 [09:20] <MRMaxpa> witch is essentials help?
#577 [09:20] * BlueIsTrash [BlueIsTrash@notlogged] has joined #minecrafthelp
#578 [09:20] <Andrio> #essentials
#579 [09:23] * Vicki [Vicki@notlogged] has joined #minecrafthelp
#580 [09:23] * Nikki [Nikki@notlogged] has quit. (Quit: Web client closed)
#581 [09:23] <Vicki> Hey I can't seem to get Xboxlive to login on pe
#582 [09:24] <Vicki> It just green screens
#583 [09:25] * MRMaxpa [MRMaxpa@notlogged] has quit. (Quit: Web client closed)
#584 [09:25] <BlueIsTrash> Every time I log into Minecraft to play a server, the servers never pop up. I've already tried to add new servers, update Java, restart my computer, refresh the server loading screen and tried to go directly to a server by typing in the address. None of these have worked so far and i'm at a loss
#585 [09:28] * Vicki [Vicki@notlogged] has quit. (Quit: Web client closed)
#586 [09:29] * jesuver [jesuver@notlogged] has quit. (Quit: Web client closed)
#587 [09:31] * MrKuhlMan [MrKuhlMan@notlogged] has joined #minecrafthelp
#588 [09:31] * lucabs28 [lucabs28@notlogged] has joined #minecrafthelp
#589 [09:31] * Dad [Dad@notlogged] has joined #minecrafthelp
#590 [09:31] <Dad> Sup pussy
#591 [09:31] <Absol> Dad: Please keep it civil
#592 [09:31] * lucabs28 [lucabs28@notlogged] has quit. (Client Quit)
#593 [09:31] <Dad> Fuck you
#594 [09:31] * Absol kicked Dad from #minecrafthelp (Reason: ad :Keep it civilized, you are just a human being)
#595 [09:32] <MrKuhlMan> hello
#596 [09:32] <BlueIsTrash> Every time I log into Minecraft to play a server, the servers never pop up. I've already tried to add new servers, update Java, restart my computer, refresh the server loading screen and tried to go directly to a server by typing in the address. None of these have worked so far and i'm at a loss
#597 [09:32] <MrKuhlMan> i cant connect to the mincraft server whats the problem
#598 [09:39] <BlueIsTrash> Absol? can you help us?
#599 [09:39] <Chromaryu> MrKuhlMan: What happen when yuou try?
#600 [09:39] <Chromaryu> Absol: is bot ^^;
#601 [09:39] <BlueIsTrash> oh.
#602 [09:40] <BlueIsTrash> what happens when i try what?
#603 [09:40] <Chromaryu> BlueIsTrash: Wait, what do you mean by servers never pop up
#604 [09:41] <BlueIsTrash> It keeps trying to load servers so i can play them but they never apper
#605 [09:41] <BlueIsTrash> I left my laptop on for 4 hours and nothing appered
#606 [09:42] * arda [arda@notlogged] has joined #minecrafthelp
#607 [09:43] * arda [arda@notlogged] has quit. (Client Quit)
#608 [09:43] <BlueIsTrash> do you know what the problem is?
#609 [09:44] <Chromaryu> BlueIsTrash: what IP you're connecting to.
#610 [09:46] <BlueIsTrash> I dont know
#611 [09:47] <BlueIsTrash> Where do i look to find what it is?
#612 [09:48] * Bendy [Bendy@notlogged] has joined #minecrafthelp
#613 [09:48] <Bendy> Hey, I´m German, is a German sup on?
#614 [09:50] * Bendy [Bendy@notlogged] has quit. (Client Quit)
#615 [09:51] * West [West@notlogged] has joined #minecrafthelp
#616 [09:51] <West> oi ?
#617 [09:51] <West> alguem br ai ?
#618 [09:51] * West [West@notlogged] has quit. (Client Quit)
#619 [09:52] * Liamryanuk95 [Liamryanuk95@notlogged] has joined #minecrafthelp
#620 [09:53] <Liamryanuk95> Hi
#621 [09:53] <Liamryanuk95> Is anyone here who can help me?
#622 [09:53] <Liamryanuk95> Its showing at minecraft launcher "A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x27c83e88, pid=2400, tid=2796 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 ) # Problematic frame: # C [ig4dev32.dll+0x3e88] # # Failed to write core dump. Minidumps are not enabled by d
#623 [09:53] <Liamryanuk95> Fatal error
#624 [09:54] * Liamryanuk95_ [Liamryanuk95_@notlogged] has joined #minecrafthelp
#625 [09:54] <Liamryanuk95> Is antone here?
#626 [09:55] <Liamryanuk95> It would be appreacieted if anyone can fix it for me
#627 [09:56] <Chromaryu> Liamryanuk95: Turn on/off VBOs
#628 [09:56] * itxaio [itxaio@notlogged] has joined #minecrafthelp
#629 [09:56] <Chromaryu> in minecraft option, Video Setting
#630 [09:57] * Eddu [Eddu@notlogged] has joined #minecrafthelp
#631 [09:57] * Eddu [Eddu@notlogged] has quit. (Client Quit)
#632 [09:57] <itxaio> can someone tell me how i find out what email i have used for my legacy minecraft account, cuz i cant remeber that (its 5 years ago i bought it)
#633 [09:58] * Liamryanuk95_ [Liamryanuk95_@notlogged] has quit. (Ping timeout: 180 seconds)
#634 [09:58] * Eddu [Eddu@notlogged] has joined #minecrafthelp
#635 [09:58] * Eddu [Eddu@notlogged] has quit. (Client Quit)
#636 [09:59] * Eddu [Eddu@notlogged] has joined #minecrafthelp
#637 [09:59] <itxaio> #Bestsupport
#638 [09:59] <Eddu> i not
#639 [09:59] <Chromaryu> ??> itxaio account/forgot-email
#640 [09:59] <Eddu> enter in my minecraft
#641 [09:59] <Absol> itxaio: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#642 [10:00] * Liamryanuk95 [Liamryanuk95@notlogged] has quit. (Ping timeout: 180 seconds)
#643 [10:00] <Eddu> i have one link, look for please, help me
#644 [10:00] <Eddu> http://paste.ubuntu.com/23758461/
#645 [10:01] <Eddu> What do I do to solve this? I can not get into my minecraft.
#646 [10:01] <Eddu> Please, see the link
#647 [10:01] <itxaio> well it should be a mail for my old minecraft account, not for my mojang account, cuz i thought i had to make a new one, because i have to migrate the two
#648 [10:01] <Eddu> http://paste.ubuntu.com/23758461/
#649 [10:02] * BqeGoalz [BqeGoalz@notlogged] has joined #minecrafthelp
#650 [10:02] <BqeGoalz> I cant login
#651 [10:03] <Chromaryu> Eddu: Check Windows Update first.
#652 [10:03] <Chromaryu> BqeGoalz: ask more clearly.
#653 [10:03] <BqeGoalz> Is this legitimate
#654 [10:03] <Chromaryu> BqeGoalz: to what?
#655 [10:04] <BqeGoalz> This help page, it seems sketch AF
#656 [10:04] <Eddu> Ok chromaryu
#657 [10:04] <Chromaryu> BqeGoalz: which help page
#658 [10:04] <Eddu> I'm updating
#659 [10:04] <BqeGoalz> This one
#660 [10:05] <Chromaryu> IRC?
#661 [10:05] <Eddu> just a moment please
#662 [10:05] * BqeGoalz [BqeGoalz@notlogged] has quit. (Client Quit)
#663 [10:05] <Chromaryu> lol
#664 [10:06] * BlueIsTrash [BlueIsTrash@notlogged] has quit. (Ping timeout: 180 seconds)
#665 [10:06] * ad [ad@notlogged] has joined #minecrafthelp
#666 [10:06] * itxaio [itxaio@notlogged] has quit. (Quit: Web client closed)
#667 [10:07] * ad [ad@notlogged] has quit. (Client Quit)
#668 [10:07] * ad [ad@notlogged] has joined #minecrafthelp
#669 [10:10] <ad> hi every time i try to log on to minecraftit seems like it will load up but it just keeps on takeing me back to the laucher and saying it has crashed what should i do
#670 [10:10] * emirbross [emirbross@notlogged] has joined #minecrafthelp
#671 [10:10] * emirbross [emirbross@notlogged] has joined #minecrafthelp
#672 [10:10] * emirbross [emirbross@notlogged] has left #minecrafthelp
#673 [10:10] * LeoM [LeoM@notlogged] has joined #minecrafthelp
#674 [10:11] <LeoM> Hello All
#675 [10:11] <LeoM> Happy New Year!
#676 [10:11] <LeoM> does anyone from mojang is online?
#677 [10:11] <Eddu> Chromaryu?
#678 [10:11] <ad> hi could you help me with my problemb
#679 [10:12] <Eddu> Are you there?
#680 [10:12] <LeoM> My minecraft account disappeared
#681 [10:12] * hardplayer [hardplayer@notlogged] has joined #minecrafthelp
#682 [10:12] <LeoM> I submitted a ticket on 12/30
#683 [10:13] <LeoM> still no answer
#684 [10:13] <LeoM> :-(
#685 [10:13] <LeoM> sorry, will bother mojang support - just read the header
#686 [10:14] * ad [ad@notlogged] has quit. (Quit: Web client closed)
#687 [10:14] * LeoM [LeoM@notlogged] has quit. (Client Quit)
#688 [10:14] * Zunberabo [Zunberabo@notlogged] has joined #minecrafthelp
#689 [10:15] <hardplayer> hi
#690 [10:15] <hardplayer> can you help me?
#691 [10:15] <hardplayer> I from brazilian
#692 [10:15] <hardplayer> I NEED HELP
#693 [10:17] <Eddu> hard
#694 [10:17] <Eddu> qual teu problema?
#695 [10:17] * natalia [natalia@notlogged] has joined #minecrafthelp
#696 [10:18] * hardplayer [hardplayer@notlogged] has quit. (Quit: Web client closed)
#697 [10:19] <Zunberabo> Hello, I have this error message : java.lang.nullpointerexception: group
#698 [10:20] <Zunberabo> I disable my anti-virus, my firewall, I reinstall minecraft and java.
#699 [10:20] <Zunberabo> And I still have the problem
#700 [10:20] <Zunberabo> Can you help me please ?
#701 [10:22] * ninorex [ninorex@notlogged] has joined #minecrafthelp
#702 [10:23] * natalia [natalia@notlogged] has quit. (Ping timeout: 180 seconds)
#703 [10:28] <panditaboy> hi
#704 [10:28] * ninorex [ninorex@notlogged] has quit. (Quit: Web client closed)
#705 [10:28] * RookStars [RookStars@notlogged] has joined #minecrafthelp
#706 [10:29] * panditaboy [panditaboy@notlogged] has quit. (Quit: Web client closed)
#707 [10:29] * Ayuda [Ayuda@notlogged] has joined #minecrafthelp
#708 [10:30] <Ayuda> ayuda
#709 [10:30] * RookStars [RookStars@notlogged] has quit. (Client Quit)
#710 [10:31] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#711 [10:36] <Zunberabo> I have this error message : java.lang.nullpointerexception: group
#712 [10:37] <Zunberabo> I disable my anti-virus, my firewall, I reinstall minecraft and java.
#713 [10:37] <Zunberabo> And I still have the problem
#714 [10:38] * NoHackIsThorana [NoHackIsThorana@notlogged] has joined #minecrafthelp
#715 [10:40] * Zunberabo [Zunberabo@notlogged] has quit. (Ping timeout: 180 seconds)
#716 [10:42] * Eddu [Eddu@notlogged] has quit. (Ping timeout: 180 seconds)
#717 [10:50] * DieFliege [DieFliege@notlogged] has joined #minecrafthelp
#718 [10:50] <DieFliege> Hellp?
#719 [10:50] <DieFliege> Hello?
#720 [10:51] <DieFliege> Anywhere here?
#721 [10:52] * DieFliege [DieFliege@notlogged] has quit. (Client Quit)
#722 [11:01] * natalia [natalia@notlogged] has joined #minecrafthelp
#723 [11:01] * natalia [natalia@notlogged] has joined #minecrafthelp
#724 [11:03] * natalia [natalia@notlogged] has left #minecrafthelp
#725 [11:03] * natalia_ [natalia_@notlogged] has joined #minecrafthelp
#726 [11:04] * DinoMxn [DinoMxn@notlogged] has joined #minecrafthelp
#727 [11:04] * DinoMxn [DinoMxn@notlogged] has quit. (Client Quit)
#728 [11:05] * natalia_ [natalia_@notlogged] has quit. (Client Quit)
#729 [11:05] * ssyko [ssyko@notlogged] has joined #minecrafthelp
#730 [11:06] <ssyko> I keep getting invalid email adress or password when i make an acount how do i fix it?
#731 [11:08] * TuckyLP [TuckyLP@notlogged] has joined #minecrafthelp
#732 [11:09] * Nephyr0 [Nephyr0@notlogged] has joined #minecrafthelp
#733 [11:09] <Burke> ssyko: Are you on the registration page or the login page
#734 [11:09] <Nephyr0> Hello
#735 [11:09] <Nephyr0> No
#736 [11:10] <Nephyr0> I have a problem
#737 [11:10] <Burke> Nephyr0: Your name will appear in messages directed towards you. Please do not reply to messages directed at other people.
#738 [11:11] <Nephyr0> Soory
#739 [11:11] <Nephyr0> Sorry i am french
#740 [11:11] <Nephyr0> I speak very bad english
#741 [11:12] <Nephyr0> But my problem this is : http://paste.ubuntu.com/23758850/
#742 [11:12] * xristos [xristos@notlogged] has joined #minecrafthelp
#743 [11:12] * xristos [xristos@notlogged] has quit. (Client Quit)
#744 [11:12] * TuckyLP [TuckyLP@notlogged] has quit. (Client Quit)
#745 [11:12] <Nephyr0> I NEED HELP
#746 [11:13] <Burke> Nephyr0: I received your message and I am taking action accordingly, please wait for a response.
#747 [11:13] <Nephyr0> Ok sorry
#748 [11:13] <ssyko> login page
#749 [11:13] <Burke> Nephyr0: Unfortunately, your graphics card is not supported on Windows 10, making minecraft not play correctly. In order to fix this, you must downgrade to Windows 7.
#750 [11:14] <Nephyr0> Ok
#751 [11:14] <ssyko> Burke i am on the login page i have resetted the password more than once :)
#752 [11:14] <Burke> ssyko: You cannot create an account on the account login page.
#753 [11:15] <Burke> ssyko: You said you could not make an account, are you trying to create an account or reset the password on your account?
#754 [11:15] <Nephyr0> But how to do
#755 [11:15] * speedsterr [speedsterr@notlogged] has joined #minecrafthelp
#756 [11:15] <ssyko> It says i have an account so im trying to get into it and all it says is "Invalid email address or password. Forgot your password?"
#757 [11:15] <Burke> Nephyr0: Did you ugprade to Windows 10 in the past 30 days?
#758 [11:15] <Nephyr0> No
#759 [11:15] <ssyko> but its right i have reseted the password
#760 [11:15] <Burke> ssyko: Have you tried to login more than three times in the same account?
#761 [11:16] <ssyko> yes
#762 [11:16] <Burke> Nephyr0: There is no easy way to do this, I recommend hiring a professional to do so.
#763 [11:16] <Burke> ??> ssyko login/throttle
#764 [11:16] <Absol> ssyko: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#765 [11:16] <Absol> ssyko: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#766 [11:16] <Nephyr0> Ok thanks for help
#767 [11:16] <Burke> Nephyr0: Good luck
#768 [11:16] <Nephyr0> Thanks
#769 [11:17] <Nephyr0> Bye bye
#770 [11:17] * Burke waves.
#770 [11:17] * Ayuda [Ayuda@notlogged] has quit. (Ping timeout: 180 seconds)
#771 [11:17] <ssyko> But its not incorrect the credentials are correct
#772 [11:18] <Burke> ssyko: But you tried logging into the same account more than three times with no successful attempts - therefore - your IP is blocked for one hour.
#773 [11:18] <Burke> Try again in one hour, not attempting to login to ANY account, because remember, its an IP ban.
#774 [11:18] * esper_gvxgcu [esper_gvxgcu@notlogged] has joined #minecrafthelp
#775 [11:18] * Absol kicked esper_gvxgcu from #minecrafthelp (Reason: sper_gvxgcu :Nothing good comes from Mibbit users (#417))
#776 [11:18] <Burke> There is no way to overrule this, except wait until it expires.
#777 [11:18] <ssyko> Okay so if it doesn't work in 1 hour is there another way to contact you?
#778 [11:19] <Burke> You can always come back the way you came
#779 [11:19] <ssyko> Okay much appreciated take care i might be back in 1 hour hopefully not , kind regards syko
#780 [11:19] <Burke> Good luck
#781 [11:19] <ssyko> Thankyou
#782 [11:20] <Burke> !bans
#783 [11:20] * Nephyr0 [Nephyr0@notlogged] has quit. (Ping timeout: 180 seconds)
#784 [11:22] <Burke> !mode +b
#785 [11:22] <ssyko> Hey burke if you're still here why wouldn't it tell me that i was locked out does it not do that?
#786 [11:22] <Burke> Is fantasy disabled or am I just stupid
#787 [11:22] <Burke> ssyko: It doesn't do that - it is to protect accounts from brute-force entry attempts
#788 [11:23] <ssyko> Okay man , thankyou :)
#789 [11:23] <Burke> No problem
#790 [11:23] <ssyko> Are you a legit support guy from mojang? or are you just some guy helping people?
#791 [11:24] <Burke> Mojang has no technical support of their own, therefore they refer users needing support to this community-ran help chat
#792 [11:24] <ssyko> Okay well we appreciate your help ;)
#793 [11:24] <Burke> In other words, I am just some guy helping you :P
#794 [11:24] <Burke> There's usually more than 1 person helping but it is the weekend, so.
#795 [11:24] <ssyko> True
#796 [11:24] <Burke> No problem, hope everything gets all sorted out.
#797 [11:24] <ssyko> Me too :)
#798 [11:24] <ssyko> i haven't bought the game yet
#799 [11:24] <Burke> It looks like there's a lot of people here, but in reality a lot of them are away
#800 [11:25] <ssyko> do i do so when i log into my mojang account?
#801 [11:26] <Burke> Yes you can login to your account
#802 [11:26] <ssyko> So once i log in after that lockout thing goes i can purchase the game then?
#803 [11:26] <Burke> s/Yes/Yes,when/
#804 [11:26] <ExtremeBot> Burke meant to say: Yes,when you can login to your account
#805 [11:26] * irukae [irukae@notlogged] has joined #minecrafthelp
#806 [11:27] <ssyko> Awesome thankyou
#807 [11:27] <ssyko> Is there a way i can add you somehow you're a really nice guy
#808 [11:28] <Burke> There aren't "friends" in IRC, so unfortunately not.
#809 [11:28] <Burke> But I'll be here :)
#810 [11:29] <ssyko> Also on the second time of logging in after i resetted my password it said the error then? but i think i did that one to another email adress
#811 [11:29] <ssyko> Not sure i'll wait 45 more minutes
#812 [11:29] <ssyko> should be gone by then
#813 [11:29] <ssyko> So ill see you shortly :)
#814 [11:29] <ssyko> or not ;)
#815 [11:30] <Burke> I might be in the channel but I won't be online
#816 [11:31] * irukae [irukae@notlogged] has quit. (Client Quit)
#817 [11:31] <ssyko> Okay well ill try to find you when you're back ;)
#818 [11:31] <Burke> ssyko: I sent you a private message.
#819 [11:32] <ssyko> if i go to login now will it extend the lockout?
#820 [11:32] <Burke> If you try to login while you're locked out, then it will reset the timer.
#821 [11:32] <ssyko> Okay
#822 [11:32] * Boerney [Boerney@notlogged] has joined #minecrafthelp
#823 [11:32] <ssyko> Thanks
#824 [11:32] <ssyko> Thanks
#825 [11:33] * Boerney [Boerney@notlogged] has left #minecrafthelp
#826 [11:35] * imarcox [imarcox@notlogged] has joined #minecrafthelp
#827 [11:35] * imarcox [imarcox@notlogged] has quit. (Client Quit)
#828 [11:35] * Geno922 [Geno922@notlogged] has joined #minecrafthelp
#829 [11:37] <Geno922> When I try and use the launcher, it says 'Can't download Minecraft. Please try again later.' What do I do?
#830 [11:37] <Burke> Well, that's... new...
#831 [11:37] <Burke> Where are you downloading the game from?
#832 [11:37] <Geno922> minecraft.net
#833 [11:37] <Burke> What browser are you using?
#834 [11:38] <Geno922> Chrome.
#835 [11:38] <Burke> ?? dl/client
#836 [11:38] <Absol> dl/client: You may download the latest version of the launcher from https://minecraft.net/en/download/
#837 [11:38] <Burke> Is that where you're getting it from?
#838 [11:38] <Geno922> Yes.
#839 [11:39] <Burke> And are you downloading the Executable (EXE) or Installer (MSI)?
#840 [11:39] <Geno922> Installer.
#841 [11:39] <Burke> What OS are you using?
#842 [11:41] <Geno922> I don't know, but it's definitely before Windows 10.
#843 [11:41] <Burke> ?? dl/client/windows
#844 [11:41] <Burke> ?? dl/client/win]
#845 [11:41] <Burke> ?? dl/client/win
#846 [11:41] <Absol> dl/client/win: Installer: https://launcher.mojang.com/download/MinecraftInstaller.msi
#847 [11:41] <Absol> dl/client/win: Standalone: https://launcher.mojang.com/download/Minecraft.exe
#848 [11:41] <Burke> Download the second one ^^
#849 [11:42] <Geno922> Ok.
#850 [11:43] <Geno922> Now it says 'Unable to update the Minecraft Game Launcher.'
#851 [11:43] <Burke> ??> Geno922 tools/hjt
#852 [11:43] <Absol> Geno922: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#853 [11:43] <Absol> Geno922: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#854 [11:44] * CreeperHousePet [CreeperHousePet@notlogged] has joined #minecrafthelp
#855 [11:45] * Breeede [Breeede@notlogged] has joined #minecrafthelp
#856 [11:45] * Breeede [Breeede@notlogged] has quit. (Client Quit)
#857 [11:46] <CreeperHousePet> hello there is there someone who can help me with skins?
#858 [11:46] <Burke> ?? ask
#859 [11:46] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#860 [11:46] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#861 [11:47] <CreeperHousePet> well im trying to apply a skin to my minecraft account but it's asking for security questions to which i dont know the anwers of anymore and to change the answers i need access to my old email which idk the password for anymore
#862 [11:47] * Acarii [Acarii@notlogged] has joined #minecrafthelp
#863 [11:47] <CreeperHousePet> all i want to do is apply a skin but i have to do all these other things which i dont even care about
#864 [11:48] <Burke> Unfortunately, you're going to need to do that before you can change your skin.
#865 [11:48] <Burke> Your best bet is trying to recover that old email account that your Mojang account is linked to
#866 [11:48] <CreeperHousePet> well i tried changing my email to my current one and its needing security questions answered which, again, idk the answers to, and again, if i need to change that, i need the old email, which i dont even think exists anymore
#867 [11:49] <Geno922> http://paste.ubuntu.com/23759107/
#868 [11:50] <Burke> Geno922: I don't see anything that would cause problems. Last thing I'm gonna have you do:
#869 [11:51] <Burke> ??> Geno922 win/dxdiag
#870 [11:51] <Absol> Geno922: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#871 [11:51] <Burke> CreeperHousePet: Unfortunately the only way I can think of is to try and recover your email address, or contact mojang.
#872 [11:51] <CreeperHousePet> how do i contact mojang?
#873 [11:52] <Burke> ??> CreeperHousePet account/send-email
#874 [11:52] <Absol> CreeperHousePet: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#875 [11:52] <Absol> CreeperHousePet: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#876 [11:53] * kSwelf [kSwelf@notlogged] has joined #minecrafthelp
#877 [11:54] <CreeperHousePet> "After a successful purchase, you are sent a confirmation email containing your transaction ID and order number." well great...
#878 [11:55] <Burke> That field is optional, and considering your case, technically impossible right now, so do without it and explain NICELY to mojang the issue you're experiencing.
#879 [11:55] <kSwelf> Good evening! I have a problem with my Minecraft premium account, the email address that I put on it no longer exists today and I need to confirm a mail to reactivate this account ... How do I do ?
#880 [11:56] <Burke> kSwelf: You cannot change your email?
#881 [11:56] * chukineitor2002 [chukineitor2002@notlogged] has joined #minecrafthelp
#882 [11:56] * chukineitor2002 [chukineitor2002@notlogged] has quit. (Client Quit)
#883 [11:57] <kSwelf> Burke, Unfortunately ... You have to confirm the email address on this one ... But this is impossible
#884 [11:57] <Burke> kSwelf: What is the exact message you receive?
#885 [11:59] <kSwelf> Burke: http://prntscr.com/dsokhd
#886 [12:00] <kSwelf> Burke: and -> Your e-mail address has not been verified. In order to use some of the features of your account you are required to first verify your e-mail address, so please make sure that you verify it!
#887 [12:00] <Geno922> Here. Check this one, then.http://paste.ubuntu.com/23759167/
#888 [12:02] <Geno922> Cause I got nothin.
#889 [12:02] <Burke> Geno922: I have no idea what your issue would be. If you like, I can offer remote-access support.
#890 [12:02] <Burke> kSwelf: You weren't able to connect to the servers?
#891 [12:02] <mattym> Geno922, Two things, first your computer does not meet the minimum requirements.
#892 [12:03] <mattym> Geno922, Secondly, it would seem your computers date/time setting is not accurate.
#893 [12:03] <Burke> Thank god for mattym
#894 [12:03] <mattym> ??> kSwelf tools/hjt
#895 [12:03] <Absol> kSwelf: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#896 [12:03] <Absol> kSwelf: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#897 [12:03] <Geno922> Sure. It won't even launch it.
#898 [12:03] <Burke> Geno922: Please read what mattym said
#899 [12:03] <Geno922> How can I make it meet the minimum requirements?
#900 [12:04] <Burke> Buy a modern computer
#901 [12:04] <Geno922> I don't have the money for nother.
#902 [12:04] <Geno922> *Another
#903 [12:04] <kSwelf> Burke: I think that's it, yes.
#904 [12:05] <Geno922> Really?
#905 [12:05] <mattym> Geno922, With that computer there is nothing you can do, you would need a completely new one.
#906 [12:05] <kSwelf> mattym: I did not understand what you meant
#907 [12:05] <Burke> kSwelf: Do the instructions Absol wrote
#908 [12:05] <kSwelf> Burke: How can I know that?
#909 [12:05] <Geno922> I did. Scroll up and you will see the first ubuntu link.
#910 [12:06] <Burke> kSwelf: What do you mean?
#911 [12:06] * jdpeepers [jdpeepers@notlogged] has joined #minecrafthelp
#912 [12:06] <Burke> Geno922: We are not asking you to do it again
#913 [12:06] <Burke> Geno922: Your issue is considered resolved: Use another system to play the game on.
#914 [12:06] <kSwelf> Burke: I'm French in fact, it's hard to understand for it ^^
#915 [12:07] <Burke> kSwelf: download https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#916 [12:08] * felix3616 [felix3616@notlogged] has joined #minecrafthelp
#917 [12:08] <kSwelf> Burke: What do I do next? http://prntscr.com/dsoojc
#918 [12:08] <Burke> kSwelf: Do a scan and save a log file
#919 [12:09] <kSwelf> Burke: finish
#920 [12:09] <Burke> kSwelf: Upload the log to paste.ubuntu.com
#921 [12:09] <CreeperHousePet> ok I've sent the email, thank you for the help everyone :)
#922 [12:09] <Burke> Good luck, CreeperHousePet
#923 [12:09] * Yoshi [Yoshi@notlogged] has joined #minecrafthelp
#924 [12:10] * CreeperHousePet [CreeperHousePet@notlogged] has quit. (Quit: Web client closed)
#925 [12:10] <kSwelf> Burke: http://paste.ubuntu.com/23759236/
#926 [12:10] <jdpeepers> Need help -- Hosting a server on my computer that has worked perfectly fine until this morning when apparently my entire network became possessed. After rebooting the router and modem a half a dozen times, I got my network back up and running, but I can only access the server from the local machine. No remote access is working. IP address is the same. Point forward still set up.
#927 [12:10] <felix3616> ok
#928 [12:10] <mattym> jdpeepers, After restarting your router, did you make sure the internal IP of the host machine you forwarded is still the same?
#929 [12:10] <Burke> jdpeepers: Did your internal IP change?
#930 [12:11] * Geno922 [Geno922@notlogged] has quit. (Ping timeout: 180 seconds)
#931 [12:12] <Burke> Oh, kSwelf ..
#932 [12:12] <Burke> ??> kSwelf info/mcleaks
#933 [12:12] <Absol> kSwelf: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#934 [12:12] <kSwelf> Burke: Yes ? :/
#935 [12:12] <Absol> kSwelf: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#936 [12:12] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#937 [12:13] <Yoshi> Is anyone aware of a crash that freezes the video part of minecraft but continues to output audio?
#938 [12:13] <Yoshi> i was getting help yesterday but it seems that it is still happening
#939 [12:13] <kSwelf> Burke: How do I proceed?
#940 [12:13] <Burke> Yoshi: That is very common.
#941 [12:13] * felix3616 [felix3616@notlogged] has quit. (Quit: Web client closed)
#942 [12:14] <Burke> kSwelf: Delete MCleaks
#943 [12:14] <kSwelf> Burke: Okay
#944 [12:14] * jdpeepers [jdpeepers@notlogged] has quit. (Quit: Web client closed)
#945 [12:15] <mattym> Yoshi, Have you set your launcher to remain open while the game is running?
#946 [12:15] <Yoshi> I do not know how to change that
#947 [12:15] <mattym> ??> Yoshi launcher/open
#948 [12:15] <Absol> Yoshi: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#949 [12:15] <mattym> Yoshi, Make the changes Absol wrote
#950 [12:16] <mattym> Then run the game till the issue happens. When it does, let us know and we will let you know what info is needed.
#951 [12:17] <kSwelf> Burke: I do not know if McLeaks is deleted entirely ...
#952 [12:18] <Burke> kSwelf: To the best of my knowledge, mcleaks is one file (exe) that needs to be deleted, then deleted from the recycle bin
#953 [12:20] <kSwelf> Burke: I deleted the file MCLeaks but nothing changes ...
#954 [12:20] <Burke> I understand, because there is more to this
#955 [12:21] <Burke> Search for "Notepad", right click "Notepad" and click "Run as administrator"
#956 [12:21] <kSwelf> Burke: me ?
#957 [12:21] <Burke> kSwelf: Yep, sorry
#958 [12:22] <kSwelf> Burke: Here is.
#959 [12:23] <Burke> You opened notepad in administrator mode?
#960 [12:24] <kSwelf> Burke: Yes
#961 [12:24] * ninorex [ninorex@notlogged] has joined #minecrafthelp
#962 [12:24] <Burke> Click "File" then "Open"
#963 [12:24] <kSwelf> Burke: Its good
#964 [12:25] <Burke> Copy and Paste this into the box: " %SystemRoot%\System32\drivers\etc\hosts " without quotes
#965 [12:25] <kSwelf> Burke: Its good
#966 [12:25] * ThijmenKanters [ThijmenKanters@notlogged] has joined #minecrafthelp
#967 [12:25] <Burke> Do you see two entried with mojang in it?
#968 [12:25] <Burke> specifically authserver.mojang.com and session.mojang.com
#969 [12:26] <kSwelf> Burke: yes !
#970 [12:26] <ThijmenKanters> i cant login in my minecraft i typ the good email and password
#971 [12:26] <Burke> kSwelf: Delete the two entries and save the file
#972 [12:26] <Burke> ThijmenKanters: Can you login to https://account.mojang.com/me/
#973 [12:26] <ThijmenKanters> and then?
#974 [12:26] * Don [Don@notlogged] has joined #minecrafthelp
#975 [12:26] <kSwelf> Burke: its good ^^
#976 [12:27] <Don> Hi
#977 [12:27] <Burke> ThijmenKanters: That was a question
#978 [12:27] <Don> So do I just wait
#979 [12:27] <Don> While this happends?
#980 [12:27] <mattym> Don, Explain your problem
#981 [12:27] <Burke> kSwelf: Minecraft is working?
#982 [12:27] <Don> Well first off
#983 [12:27] <ThijmenKanters> Yes i can login
#984 [12:27] <Don> I have apretty old computer
#985 [12:27] <Burke> ThijmenKanters: Can you login to Minecraft.net
#986 [12:27] <Don> It said something about
#987 [12:27] <Don> "Pixel Format Not Accelerated"
#988 [12:27] <mattym> Don, Do you have the link to your dxdiag report? If so please post the link in this chat.
#989 [12:28] <Don> Yes of course
#990 [12:28] <Don> http://paste.ubuntu.com/23759316/
#991 [12:28] <Burke> mattym: keybind?
#992 [12:28] <ThijmenKanters> no i cont
#993 [12:28] <kSwelf> Burke: Yes is working ! Thank you !
#994 [12:28] <ThijmenKanters> cant`*
#995 [12:28] <mattym> Don, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#996 [12:28] <Burke> kSwelf: Keep away from illegal software!
#997 [12:28] <Don> Ah thank you
#998 [12:28] <mattym> ThijmenKanters, What is the exact error you get when trying to log in?
#999 [12:28] <Burke> ??> ThijmenKanters tools/hjt
#1000 [12:28] <Absol> ThijmenKanters: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1001 [12:28] <Absol> ThijmenKanters: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1002 [12:29] <Don> Matty do you know when it's going to be supported?
#1003 [12:29] <Don> Or? no?
#1004 [12:29] <mattym> Don, Never.
#1005 [12:29] <Don> Alright
#1006 [12:29] <Don> Thank you
#1007 [12:29] <kSwelf> Burke: Okaay
#1008 [12:29] <Burke> kSwelf: Good luck, have fun :)
#1009 [12:29] * Don [Don@notlogged] has quit. (Client Quit)
#1010 [12:29] * Caryyon [Caryyon@notlogged] has joined #minecrafthelp
#1011 [12:30] * ninorex [ninorex@notlogged] has quit. (Quit: Web client closed)
#1012 [12:30] <ThijmenKanters> sorry but we dont can connect to our servers please make sure that you are online and minecraft is not blocked (sunsetpathbuilderexiption:unable to find valid certification path requested player
#1013 [12:31] <mattym> ThijmenKanters, Do the instructions Absol wrote to you in chat.
#1014 [12:31] <Caryyon> I am trying to buy minecraft for my daughter but the verification of my card is not going through. I've made sure all the information is perfect yet it does not verify.
#1015 [12:31] <ThijmenKanters> okay
#1016 [12:31] <mattym> Caryyon, What message do you get?
#1017 [12:31] * Lewis [Lewis@notlogged] has joined #minecrafthelp
#1018 [12:31] <Caryyon> Error! Sorry, we are not able to process your request at this moment.
#1019 [12:32] <mattym> Caryyon, What type of payment method are you trying with?
#1020 [12:32] <Caryyon> visa
#1021 [12:32] * kSwelf [kSwelf@notlogged] has quit. (Ping timeout: 180 seconds)
#1022 [12:32] <mattym> Caryyon, Is it a Visa credit/debit card or a pre-paid/gift card?
#1023 [12:32] * ThijmenKanters [ThijmenKanters@notlogged] has quit. (Quit: Web client closed)
#1024 [12:32] <Caryyon> visa credit/debit
#1025 [12:33] <Lewis> Hi , I got hacked today , and sombody the hacker changed my in game name, i cannot change it for another 30 days, can you help
#1026 [12:33] <mattym> Caryyon, Was it issues in the country you are currently living?
#1027 [12:33] * NitoxDoan [NitoxDoan@notlogged] has joined #minecrafthelp
#1028 [12:33] <mattym> ??> Lewis account/send-email
#1029 [12:33] <Absol> lewis: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1030 [12:33] <Caryyon> I'm in the US
#1031 [12:33] <Absol> lewis: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1032 [12:33] <NitoxDoan> I Need Help
#1033 [12:33] <mattym> Lewis, Follow the instructions Absol wrote, they may or may not change it early
#1034 [12:33] <mattym> Caryyon, Was the card also issued in the US?
#1035 [12:33] <Lewis> Cheers lads :)
#1036 [12:34] <Caryyon> Yes Mattym
#1037 [12:34] <Burke> ??> NitoxDoan ask
#1038 [12:34] <NitoxDoan> i dont can login in my minecarft launcher
#1039 [12:34] <Absol> NitoxDoan: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1040 [12:34] <Absol> NitoxDoan: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1041 [12:34] <mattym> Caryyon, Call the card provider, and make sure they are not automatically blocking international transactions.
#1042 [12:34] <Burke> NitoxDoan: What happens when you try?
#1043 [12:34] <Caryyon> ok I'l try that mattym. Thanks
#1044 [12:34] * Caryyon [Caryyon@notlogged] has quit. (Quit: Web client closed)
#1045 [12:35] <NitoxDoan> Sorry but your username or your password
#1046 [12:35] <NitoxDoan> is incorrect
#1047 [12:35] <Burke> NitoxDoan: Can you login to account.mojang.com/me
#1048 [12:35] <NitoxDoan> No
#1049 [12:35] <Burke> ??> NitoxDoan account/reset-password
#1050 [12:36] <Absol> NitoxDoan: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1051 [12:36] <Absol> NitoxDoan: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1052 [12:36] * Cr3z33 [Cr3z33@notlogged] has joined #minecrafthelp
#1053 [12:36] <Cr3z33> I NEED HELP
#1054 [12:36] <Burke> Cr3z33: Okay, first turn off caps lock, second ask your question
#1055 [12:38] <NitoxDoan> if doesnt work :(
#1056 [12:38] <Cr3z33> I can't start any singleplayermaps or multiplayer server, what can I do ?
#1057 [12:38] <Lewis> i dont understand what to do
#1058 [12:38] <Lewis> where do i email them
#1059 [12:38] <NitoxDoan> me?
#1060 [12:39] <Cr3z33> In the version 1.7 to 1.11
#1061 [12:39] <Lewis> I need to change my In game name..
#1062 [12:39] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#1063 [12:40] <Cr3z33> you can do this by mojang...
#1064 [12:40] <Cr3z33> @Lewis
#1065 [12:40] * ssyko [ssyko@notlogged] has quit. (Ping timeout: 180 seconds)
#1066 [12:41] <Cr3z33> What can I do? pls help me
#1067 [12:41] <mattym> NitoxDoan, Do you get the reset email?
#1068 [12:41] <NitoxDoan> No
#1069 [12:42] <mattym> Cr3z33, What happens when you try?
#1070 [12:42] <mattym> ??> NitoxDoan account/send-email
#1071 [12:42] <Absol> NitoxDoan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1072 [12:42] <Absol> NitoxDoan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1073 [12:42] <Cr3z33> I get a crash report every time
#1074 [12:42] * Yoshi [Yoshi@notlogged] has quit. (Quit: Web client closed)
#1075 [12:43] <mattym> Lewis, Read the info Absol wrote to you
#1076 [12:43] <NitoxDoan> mattym, Do you speak German
#1077 [12:43] <mattym> ??> Cr3z33 launcher/crash-log
#1078 [12:43] <Absol> Cr3z33: We need to see your crash log, which appears after a crash.
#1079 [12:43] <mattym> NitoxDoan, No
#1080 [12:43] <Absol> Cr3z33: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1081 [12:43] <Cr3z33> crash-log
#1082 [12:43] <mattym> Cr3z33, Read the instructions Absol wrote.
#1083 [12:43] * Tuck [Tuck@notlogged] has joined #minecrafthelp
#1084 [12:43] <Cr3z33> where
#1085 [12:44] <Cr3z33> ??
#1086 [12:44] <Cr3z33> user
#1087 [12:45] <NitoxDoan> mattym, I played the whole day Minecraft then I wanted to change the server then there was rebooting the game then I can no longer pure
#1088 [12:45] <Tuck> When I build a end portal the portal does not open
#1089 [12:45] * abbster01 [abbster01@notlogged] has joined #minecrafthelp
#1090 [12:45] <Cr3z33> ?? [factoid] or ?? [user] [factoid]
#1091 [12:45] <NitoxDoan> I played the whole day Minecraft then I wanted to change the server then there was rebooting the game then I can no longer pure
#1092 [12:46] <Cr3z33> [user]
#1093 [12:46] * abbster01 [abbster01@notlogged] has quit. (Client Quit)
#1094 [12:46] <NitoxDoan> ??????????
#1095 [12:46] <Cr3z33> [factoid]
#1096 [12:47] <NitoxDoan> help?
#1097 [12:47] <mattym> ??> Cr3z33 launcher/crash-log
#1098 [12:47] <Absol> Cr3z33: We need to see your crash log, which appears after a crash.
#1099 [12:47] <Absol> Cr3z33: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1100 [12:47] <mattym> Cr3z33, Read the instructions ^
#1101 [12:47] <NitoxDoan> ´????
#1102 [12:47] <mattym> NitoxDoan, You need to contact Mojang support https://help.mojang.com/customer/portal/emails/new
#1103 [12:47] <NitoxDoan> I played the whole day Minecraft then I wanted to change the server then there was rebooting the game then I can no longer pure
#1104 [12:49] <Cr3z33> http://paste.ubuntu.com/23759443/
#1105 [12:49] <mattym> ??> Cr3z33 tools/hjt
#1106 [12:49] <Absol> Cr3z33: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1107 [12:49] <Absol> Cr3z33: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1108 [12:49] <mattym> Cr3z33, New instructions ^
#1109 [12:50] <Cr3z33> Iaccept
#1110 [12:50] * NitoxDoan [NitoxDoan@notlogged] has quit. (Ping timeout: 180 seconds)
#1111 [12:50] <Cr3z33> I accept
#1112 [12:51] <mattym> Cr3z33, Read all the instructions, from before that
#1113 [12:53] <Cr3z33> http://paste.ubuntu.com/23759469/
#1114 [12:54] <mattym> Cr3z33, One moment
#1115 [12:54] * CaioowSZ [CaioowSZ@notlogged] has joined #minecrafthelp
#1116 [12:54] <mattym> Cr3z33, Uninstall Avast, then restart your computer. See if the game works. If it does reinstall the latest Avast.
#1117 [12:55] * CaioowSZ [CaioowSZ@notlogged] has quit. (Client Quit)
#1118 [12:56] <Cr3z33> ok thx
#1119 [13:00] * emmanuel [emmanuel@notlogged] has joined #minecrafthelp
#1120 [13:00] * emmanuel [emmanuel@notlogged] has quit. (Client Quit)
#1121 [13:01] * emmanuel [emmanuel@notlogged] has joined #minecrafthelp
#1122 [13:04] * Michellie [Michellie@notlogged] has joined #minecrafthelp
#1123 [13:05] * Michellie [Michellie@notlogged] has quit. (Client Quit)
#1124 [13:07] * eldas182 [eldas182@notlogged] has joined #minecrafthelp
#1125 [13:08] <eldas182> když chci spustit minecraft pošle mě to na tuto stránku abych fixla problem
#1126 [13:09] * eldas182 [eldas182@notlogged] has quit. (Client Quit)
#1127 [13:11] * CrossGamerHD [CrossGamerHD@notlogged] has joined #minecrafthelp
#1128 [13:12] * CrossGamerHD_ [CrossGamerHD_@notlogged] has joined #minecrafthelp
#1129 [13:13] <CrossGamerHD_> hi
#1130 [13:13] * CrossGamerHD_ [CrossGamerHD_@notlogged] has quit. (Client Quit)
#1131 [13:15] * CrossGamerHD [CrossGamerHD@notlogged] has quit. (Ping timeout: 180 seconds)
#1132 [13:41] * Blacksheep333 [Blacksheep333@notlogged] has joined #minecrafthelp
#1133 [13:42] * Blacksheep333 [Blacksheep333@notlogged] has quit. (Client Quit)
#1134 [13:46] * Sivu [Sivu@notlogged] has joined #minecrafthelp
#1135 [13:53] * Yoshi [Yoshi@notlogged] has joined #minecrafthelp
#1136 [13:55] * Diamond_ [Diamond_@notlogged] has joined #minecrafthelp
#1137 [13:56] <Diamond_> Im trying to play on minecraft, and now its making me play the demo version when i have the full version of minecraft. I have had minecraft since 2011.
#1138 [13:57] <Diamond_> I also emailed and tweeted and no one answered me.
#1139 [13:58] * kfalkner28 [kfalkner28@notlogged] has joined #minecrafthelp
#1140 [13:58] <kfalkner28> Hello
#1141 [13:58] <Diamond_> hello
#1142 [13:59] <kfalkner28> So back in 2011 i believe my uncle created my account and all my information is registed to his email including security questions
#1143 [13:59] * Nobeq [Nobeq@notlogged] has joined #minecrafthelp
#1144 [13:59] <kfalkner28> and i need to change those and potentially the email
#1145 [13:59] * Nobeq [Nobeq@notlogged] has quit. (Client Quit)
#1146 [14:00] * Diamond_ [Diamond_@notlogged] has quit. (Quit: Web client closed)
#1147 [14:02] * Scyrec [Scyrec@notlogged] has joined #minecrafthelp
#1148 [14:03] * Michael [Michael@notlogged] has joined #minecrafthelp
#1149 [14:03] * Michael [Michael@notlogged] has quit. (Client Quit)
#1150 [14:03] <Scyrec> Kann mir wer helfen´?
#1151 [14:03] <Scyrec> Can anyone help me?
#1152 [14:04] <Scyrec> I forgot my Username
#1153 [14:05] * kfalkner28 [kfalkner28@notlogged] has quit. (Ping timeout: 180 seconds)
#1154 [14:05] <Scyrec> @#minecrafthelp
#1155 [14:12] * Verwirrrrrd [Verwirrrrrd@notlogged] has joined #minecrafthelp
#1156 [14:12] * Verwirrrrrd [Verwirrrrrd@notlogged] has quit. (Client Quit)
#1157 [14:19] * DeadXO [DeadXO@notlogged] has joined #minecrafthelp
#1158 [14:23] * DeadXO [DeadXO@notlogged] has quit. (Client Quit)
#1159 [14:27] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1160 [14:38] * Dominik [Dominik@notlogged] has joined #minecrafthelp
#1161 [14:39] <Dominik> Hello, i want to buy minecraft, but i want to play 1.5.2 not this new version, how it works wchich version i have to buy?
#1162 [14:39] <Dominik> Is enybody here who can help me?
#1163 [14:39] <mattym> Dominik, You need to buy the regular PC/Mac version of Minecraft.
#1164 [14:40] <Dominik> this one on the official site
#1165 [14:40] <Dominik> ?
#1166 [14:40] <mattym> Dominik, Yes
#1167 [14:41] * Cr3z33 [Cr3z33@notlogged] has quit. (Ping timeout: 180 seconds)
#1168 [14:41] <Dominik> After purchase, I can play all veriosns of minectraft from first verison to this new Microsoft version?
#1169 [14:42] <mattym> Dominik, You can play all the version of regular Minecraft.
#1170 [14:42] <Dominik> Thanks, can I change the nickname after purchase>
#1171 [14:42] <Dominik> ?
#1172 [14:43] <mattym> Dominik, No, you can only change your name after 30 days.
#1173 [14:43] <Dominik> Ohhh
#1174 [14:43] <Dominik> Good to know
#1175 [14:45] * nico [nico@notlogged] has joined #minecrafthelp
#1176 [14:45] <Dominik> What else I can do with my account after purchase that I can't do after 30 days?
#1177 [14:46] <mattym> Dominik, Nothing else is different. But you can only change your name every 30 days.
#1178 [14:46] * Yoshi [Yoshi@notlogged] has quit. (Quit: Web client closed)
#1179 [14:47] <nico> Hi I am having trouble updating my driver can someone help? http://paste.ubuntu.com/23760144/
#1180 [14:47] <mattym> nico, One moment
#1181 [14:48] <mattym> nico, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%208.1%20-%2064
#1182 [14:50] * F1reGhast [F1reGhast@notlogged] has joined #minecrafthelp
#1183 [14:50] <F1reGhast> Hi
#1184 [14:51] <Dominik> What if I had mojang account and bought minecraft on another account, Can i connect my old Mojang account with this one that exist?
#1185 [14:51] <F1reGhast> My minecraft launcher wont work, whenenver I open minecraft it gives me the login page but I cant type amything like its frozen, but task manager says status is "running"
#1186 [14:51] <mattym> Dominik, If you have an old account, it still exists.
#1187 [14:52] <mattym> F1reGhast, Have you clicked in one of the areas to type.
#1188 [14:52] <F1reGhast> Yes
#1189 [14:52] <mattym> F1reGhast, Tried restarting the computer?
#1190 [14:52] <F1reGhast> uhh no
#1191 [14:53] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1192 [14:53] <F1reGhast> I wil try
#1193 [14:53] * dustin [dustin@notlogged] has joined #minecrafthelp
#1194 [14:54] * Dominik [Dominik@notlogged] has quit. (Ping timeout: 180 seconds)
#1195 [14:55] * dustin [dustin@notlogged] has quit. (Client Quit)
#1196 [14:55] * h2odogs [h2odogs@notlogged] has joined #minecrafthelp
#1197 [14:55] * Dominik [Dominik@notlogged] has joined #minecrafthelp
#1198 [14:55] * dustin [dustin@notlogged] has joined #minecrafthelp
#1199 [14:56] <Dominik> I had Mojang account where i don't purchase
#1200 [14:57] * F1reGhast [F1reGhast@notlogged] has quit. (Ping timeout: 180 seconds)
#1201 [14:57] <Dominik> I have Mojang account where i don't purchase minecraft, i have second mojang account whre i purchase minecraft is it posiible to put emali from the first account where i did'd purchase minecraft with second
#1202 [14:58] <h2odogs> when i download the game it is always corrupted i have re-tried 6 times to download
#1203 [14:58] <dustin> i have windows and i need to update something i did it but it still wont work
#1204 [14:59] <dustin> i dont even know how to use this
#1205 [14:59] * ollie [ollie@notlogged] has joined #minecrafthelp
#1206 [15:00] <CubeTheThird> dustin, do you mean update your graphics drivers?
#1207 [15:00] <dustin> yeah
#1208 [15:00] <CubeTheThird> h2odogs, can you open C:\Program Files (x86)\Minecraft
#1209 [15:00] <mattym> ??> Dominik account/send-email
#1210 [15:00] <Absol> Dominik: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1211 [15:00] <Absol> Dominik: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1212 [15:00] * Dominik [Dominik@notlogged] has quit. (Quit: Web client closed)
#1213 [15:00] <h2odogs> how do you that
#1214 [15:00] * mjsandajs [mjsandajs@notlogged] has joined #minecrafthelp
#1215 [15:01] * ollie [ollie@notlogged] has quit. (Client Quit)
#1216 [15:01] <dustin> i did everything and i made a folder for it. it just wont work. i dont get the graphics driver
#1217 [15:01] <CubeTheThird> h2odogs, hold the win (flag) key + e on your keyboard to open a folder view
#1218 [15:01] <CubeTheThird> dustin, do you have a dxdiag report for us?
#1219 [15:01] <mjsandajs> I have an old minecraft account and can log into that but I can't update it because I don't know the email I used for it. Is there any way I can update it without putting in my email
#1220 [15:01] <dustin> like the thing i had to copy and paste
#1221 [15:02] <CubeTheThird> dustin, yes. Give a link to it here
#1222 [15:02] <dustin> just ctrl and v?
#1223 [15:02] <CubeTheThird> mjsandajs, you have to contact Mojang in order to have it migrated in that case
#1224 [15:02] <CubeTheThird> ??> mjsandajs mojang/email
#1225 [15:02] <Absol> mjsandajs: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1226 [15:02] <Absol> mjsandajs: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1227 [15:02] <CubeTheThird> dustin, did you paste it onto http://paste.ubuntu.com ?
#1228 [15:02] <dustin> yeah thats how i got here
#1229 [15:03] <mjsandajs> when i try to email them it asks for the email and the way I paid for it
#1230 [15:03] <mjsandajs> I do not have that information
#1231 [15:03] <CubeTheThird> dustin, yes. Give the URL to where you pasted it here
#1232 [15:03] <dustin> http://paste.ubuntu.com/23760193/
#1233 [15:03] <mjsandajs> do they have a number or someone I can get in touch with
#1234 [15:03] <CubeTheThird> mjsandajs, do you have the transaction ID from the account purchase?
#1235 [15:03] <CubeTheThird> mjsandajs, and no there is no number
#1236 [15:03] <mjsandajs> no i do not
#1237 [15:03] <CubeTheThird> mjsandajs, what method of payment did you use?
#1238 [15:03] <mjsandajs> all i have is my username and password
#1239 [15:03] <CubeTheThird> dustin, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1240 [15:03] <mjsandajs> I believe credit card but it was from a very long time ago
#1241 [15:04] <CubeTheThird> mjsandajs, either credit card, paypal, or a gift code
#1242 [15:04] <h2odogs> ? it wont work
#1243 [15:04] <mjsandajs> credit card but I dont know what credit card I used
#1244 [15:04] <dustin> CubeTheThird Is there a way to do a chat?
#1245 [15:05] <dustin> text
#1246 [15:05] <h2odogs> were is the win (flag) key
#1247 [15:05] <CubeTheThird> dustin, ... what do you mean? we are chatting right now...
#1248 [15:05] <CubeTheThird> h2odogs, on your keyboard. Between alt and ctrl
#1249 [15:05] <dustin> i know but to much people are texting\
#1250 [15:05] <CubeTheThird> dustin, this is all you need to know: your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1251 [15:05] <mjsandajs> is there any other way I can update it without logging in to mojang
#1252 [15:05] <mjsandajs> like on the app
#1253 [15:06] <CubeTheThird> mjsandajs, there is not. Approximately when did you purchase it?
#1254 [15:06] <dustin> i have desktop and how do i down grade?
#1255 [15:06] <mjsandajs> about 4-5 years ago
#1256 [15:06] <CubeTheThird> dustin, to downgrade windows you will either need to restore from a backup you made, or reinstall it from a disk
#1257 [15:07] <CubeTheThird> mjsandajs, so about in 2012-2013?
#1258 [15:07] <mjsandajs> probably somewhere around then
#1259 [15:08] <dustin> how do i find my backups?
#1260 [15:08] <CubeTheThird> mjsandajs, ok. At that time a company called skrill handled purchases payments for Mojang. In order to retrieve the transaction ID from the payment, you will need to contact them
#1261 [15:08] <CubeTheThird> ??> mjsandajs account/trans-id/skrill
#1262 [15:08] <Absol> mjsandajs: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#1263 [15:08] <Absol> mjsandajs: To recover this transaction ID, get in touch with a Skrill representative by emailing them at help@skrill.com. When contacting them, use the email address from your purchase, put "Minecraft" in the subject field, and ask for the Merchant Transaction ID from your purchase of Minecraft.
#1264 [15:09] <CubeTheThird> dustin, did you make a backup?
#1265 [15:09] <dustin> i do not know how but i might of?
#1266 [15:10] <CubeTheThird> dustin, if you have any software for backups you should check that. The basic windows backup software would not cover a full system backup to go back to windows 7 from windows 10
#1267 [15:11] * Luigi_Clan [Luigi_Clan@notlogged] has joined #minecrafthelp
#1268 [15:11] * Luigi_Clan [Luigi_Clan@notlogged] has joined #minecrafthelp
#1269 [15:11] * Luigi_Clan [Luigi_Clan@notlogged] has left #minecrafthelp
#1270 [15:12] <dustin> ok im sorry but i dont get what you are aying with the backups but im ust gonna not play minecraft but thankyou CubeTheThird for trying to help
#1271 [15:13] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1272 [15:14] <h2odogs> i have a hp pc and i can't find it
#1273 [15:15] <CubeTheThird> h2odogs, ok. Open the start menu, and click This PC
#1274 [15:15] * lopez [lopez@notlogged] has joined #minecrafthelp
#1275 [15:15] <lopez> ---- Minecraft Crash Report ---- // Ooh. Shiny. Time: 1/7/17 1:14 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Dis
#1276 [15:15] <CubeTheThird> lopez, do you have a dxdiag report?
#1277 [15:15] * dustin [dustin@notlogged] has quit. (Ping timeout: 180 seconds)
#1278 [15:15] * Luigi_Clan [Luigi_Clan@notlogged] has joined #minecrafthelp
#1279 [15:15] <lopez> i really dont know
#1280 [15:16] * kusanagi_ [kusanagi_@notlogged] has joined #minecrafthelp
#1281 [15:16] * Luigi_Clan [Luigi_Clan@notlogged] has quit. (Client Quit)
#1282 [15:16] <CubeTheThird> ??> lopez launcher/log
#1283 [15:16] <Absol> lopez: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1284 [15:16] <Absol> lopez: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1285 [15:17] <h2odogs> is that for wndows 10
#1286 [15:17] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 194 seconds)
#1287 [15:17] <lopez> http://paste.ubuntu.com/23760338/
#1288 [15:17] <h2odogs> windows 10
#1289 [15:17] <CubeTheThird> h2odogs, yes. In windows 10 the menu is called This PC
#1290 [15:17] * antony [antony@notlogged] has joined #minecrafthelp
#1291 [15:18] <h2odogs> got it
#1292 [15:18] <CubeTheThird> ??> lopez win/dxdiag
#1293 [15:18] <Absol> lopez: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1294 [15:18] <CubeTheThird> h2odogs, there you should see C drive
#1295 [15:18] <h2odogs> yep
#1296 [15:18] * MaloniHoni [MaloniHoni@notlogged] has joined #minecrafthelp
#1297 [15:18] <CubeTheThird> h2odogs, go there -> Program Files (x86) -> Minecraft
#1298 [15:19] <h2odogs> yep
#1299 [15:19] <CubeTheThird> h2odogs, delete everything in that folder, then reinstall the game
#1300 [15:19] <CubeTheThird> h2odogs, delete everything in that folder, then reinstall the game
#1301 [15:20] * MaloniHoni [MaloniHoni@notlogged] has left #minecrafthelp
#1302 [15:21] <h2odogs> what abot is i have origin in it and more shod i just delete all the thing with minecraft
#1303 [15:22] <CubeTheThird> h2odogs, you have origin with minecraft..?
#1304 [15:22] <h2odogs> on it a app that lets me donlond
#1305 [15:23] * mjsandajs [mjsandajs@notlogged] has quit. (Ping timeout: 180 seconds)
#1306 [15:23] <lopez> mkay, donehttp://paste.ubuntu.com/23760368/
#1307 [15:23] <h2odogs> it let me dowdown ether games
#1308 [15:23] <lopez> http://paste.ubuntu.com/23760368/
#1309 [15:23] <CubeTheThird> h2odogs, you should only be downloading minecraft from https://minecraft.net/download
#1310 [15:23] * MaloniHoni [MaloniHoni@notlogged] has joined #minecrafthelp
#1311 [15:23] <h2odogs> it let me dowdown ether games
#1312 [15:23] * Manuelzaubus [Manuelzaubus@notlogged] has joined #minecrafthelp
#1313 [15:23] <CubeTheThird> lopez, ok one moment
#1314 [15:24] <MaloniHoni> Hello
#1315 [15:24] <CubeTheThird> h2odogs, yes that's fine, but you should not use it to download Minecraft
#1316 [15:24] <CubeTheThird> hello MaloniHoni
#1317 [15:24] <MaloniHoni> i cant start Minecraft
#1318 [15:24] <CubeTheThird> MaloniHoni, what happens?
#1319 [15:24] <MaloniHoni> dont know
#1320 [15:25] <MaloniHoni> give me a Second
#1321 [15:25] <h2odogs> i now and i dot. so just the mincarft or shod i move it to a new files
#1322 [15:25] <MaloniHoni> http://paste.ubuntu.com/23760388/
#1323 [15:25] <MaloniHoni> Thats the Problem
#1324 [15:25] <CubeTheThird> lopez, hmm it looks like AMD only offers drivers for windows 8.1 for your graphics card, where you have windows 8. You can try installing the catalyst software here: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%208.1%20-%2064
#1325 [15:26] <CubeTheThird> lopez, you may need to upgrade to windows 8.1 first though
#1326 [15:26] <lopez> okay
#1327 [15:26] <CubeTheThird> h2odogs, just minecraft. Delete everything only the Minecraft folder
#1328 [15:26] <CubeTheThird> MaloniHoni, one moment
#1329 [15:26] <MaloniHoni> Okay
#1330 [15:27] * Manuelzaubus [Manuelzaubus@notlogged] has quit. (Ping timeout: 180 seconds)
#1331 [15:27] <h2odogs> yes
#1332 [15:27] <h2odogs> then#
#1333 [15:27] <CubeTheThird> h2odogs, after that, install the game from the download on https://minecraft.net/download
#1334 [15:27] * bobbiecortenraad [bobbiecortenraad@notlogged] has joined #minecrafthelp
#1335 [15:28] <CubeTheThird> MaloniHoni, download and install radeon software: http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
#1336 [15:28] <MaloniHoni> okay!
#1337 [15:29] * bobbiecortenraad [bobbiecortenraad@notlogged] has quit. (Client Quit)
#1338 [15:29] <h2odogs> it tack me to the minecrft set up and said to repair or remove what shod i do
#1339 [15:29] <CubeTheThird> h2odogs, do repair
#1340 [15:29] * antony [antony@notlogged] has quit. (Quit: Web client closed)
#1341 [15:29] <h2odogs> ok
#1342 [15:31] <MaloniHoni> @CubeTheBird and then Minecraft works?
#1343 [15:31] <CubeTheThird> MaloniHoni, if it installs correctly, yes. You may need to reboot your PC first though
#1344 [15:32] <MaloniHoni> Okay
#1345 [15:38] * HockyPvP [HockyPvP@notlogged] has joined #minecrafthelp
#1346 [15:38] * HockyPvP [HockyPvP@notlogged] has joined #minecrafthelp
#1347 [15:39] * HockyPvP [HockyPvP@notlogged] has left #minecrafthelp
#1348 [15:41] <h2odogs> thacks
#1349 [15:44] * wg [wg@notlogged] has joined #minecrafthelp
#1350 [15:44] * wg [wg@notlogged] has quit. (Client Quit)
#1351 [15:46] * lopez [lopez@notlogged] has quit. (Ping timeout: 180 seconds)
#1352 [15:49] * dragan [dragan@notlogged] has joined #minecrafthelp
#1353 [15:49] * dragan [dragan@notlogged] has joined #minecrafthelp
#1354 [15:50] * dragan [dragan@notlogged] has left #minecrafthelp
#1355 [15:59] * Elise123 [Elise123@notlogged] has joined #minecrafthelp
#1356 [16:00] * Elise123 [Elise123@notlogged] has quit. (Client Quit)
#1357 [16:00] * gk4622 [gk4622@notlogged] has joined #minecrafthelp
#1358 [16:02] <gk4622> I am having trouble logging in to the Minecraft launcher when i put in all my login info it says: "Sorry, but we couldn't connect to our servers"
#1359 [16:02] <Burke> gk4622 can you login to account.mojang.com/me?
#1360 [16:03] <gk4622> let me check
#1361 [16:04] <gk4622> Yes i can
#1362 [16:04] <Burke> ??> gk4622 tools/hjt
#1363 [16:04] <Absol> gk4622: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1364 [16:04] <Absol> gk4622: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1365 [16:05] <gk4622> i may have fixed it
#1366 [16:05] <gk4622> tnx
#1367 [16:07] * Fallenrosepeddel [Fallenrosepeddel@notlogged] has joined #minecrafthelp
#1368 [16:07] <Fallenrosepeddel> my accoutn was compromised and i dont se a submit ticket anywhere
#1369 [16:07] <Burke> ??> Fallenrosepeddel account/send-email
#1370 [16:07] <Absol> Fallenrosepeddel: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1371 [16:07] <Absol> Fallenrosepeddel: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1372 [16:10] * FlyOnTheWall [FlyOnTheWall@notlogged] has quit. (Ping timeout: 180 seconds)
#1373 [16:11] <Fallenrosepeddel> The wait time is significant when someone refering to stolen account is not prioritize i bet?
#1374 [16:11] * Darckwar [Darckwar@notlogged] has joined #minecrafthelp
#1375 [16:15] * FlyOnTheWall [FlyOnTheWall@notlogged] has joined #minecrafthelp
#1376 [16:15] * enderlord [enderlord@notlogged] has joined #minecrafthelp
#1377 [16:15] <Fallenrosepeddel> over 1 week wait time for reply to stolen account feels bad.
#1378 [16:16] <Burke> There's nothing any of us can do about that
#1379 [16:16] <enderlord> I'm getting an error - "cannot connect to our servers, make sure minecraft isn't blocked"
#1380 [16:17] <Burke> enderlord: Can you login to account.mojang.com/me?
#1381 [16:17] <enderlord> yes
#1382 [16:17] <enderlord> yes
#1383 [16:17] * Burke [Burke@notlogged] has left #minecrafthelp
#1384 [16:17] <mattym> ??> enderlord tools/hjt
#1385 [16:17] * Burke [Burke@notlogged] has joined #minecrafthelp
#1386 [16:17] <Absol> enderlord: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1387 [16:17] <Absol> enderlord: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1388 [16:17] <Burke> wat
#1389 [16:18] * ladyothelake [ladyothelake@notlogged] has joined #minecrafthelp
#1390 [16:18] <enderlord> ?
#1391 [16:18] <mattym> enderlord, Follow the instructions Absol wrote to you.
#1392 [16:18] <Darckwar> ok so i no longer have access to the email that my account is on it is not stolen i just can get access to it anymore so i cant log into the website how do i change it to my new email?
#1393 [16:19] <Darckwar> can't get access*
#1394 [16:19] * ladyothelake [ladyothelake@notlogged] has quit. (Client Quit)
#1395 [16:19] <mattym> ??> Darckwar account/send-email
#1396 [16:19] <Absol> Darckwar: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1397 [16:19] <Absol> Darckwar: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1398 [16:19] <mattym> Darckwar, You will need to contact Mojang by following the instructions Absol wrote.
#1399 [16:19] <Fallenrosepeddel> its 1 week waitr time for reply to emails
#1400 [16:22] * Fallenrosepeddel [Fallenrosepeddel@notlogged] has quit. (Quit: Web client closed)
#1401 [16:22] <Darckwar> if they let me login with my usename then i would have this done with i know the password and all
#1402 [16:23] <mattym> Darckwar, Well thats not how it works anymore.
#1403 [16:24] <Darckwar> yeah ik i just forgot the email that it was on. I did buy this like 6 years ago i was only 14
#1404 [16:38] * Kornyous [Kornyous@notlogged] has joined #minecrafthelp
#1405 [16:39] <Kornyous> I have an old Minecraft account on my E-mail Nemexiz_co@hotmail.com I have already imported the minecraft game, but I can only still play the demo.
#1406 [16:39] <mattym> Kornyous, If you log in at account.mojang.com/me what do you see listed under "My Games"?
#1407 [16:40] <Kornyous> Import old Minecraft Account
#1408 [16:40] * BT_Haise_FTW [BT_Haise_FTW@notlogged] has joined #minecrafthelp
#1409 [16:40] <Kornyous> the answer it gives me is: "Error! Your Minecraft account has already been migrated to a Mojang account."
#1410 [16:40] <mattym> Kornyous, If it shows that, you are not logging into the Mojang account you migrated to.
#1411 [16:41] <BT_Haise_FTW> How do i get a cloak for my mc character?
#1412 [16:41] <mattym> BT_Haise_FTW, Do you mean a cape?
#1413 [16:41] <BT_Haise_FTW> Yes
#1414 [16:41] <mattym> BT_Haise_FTW, By attending a Minecon.
#1415 [16:41] <BT_Haise_FTW> I see
#1416 [16:41] <BT_Haise_FTW> Thanks
#1417 [16:42] <Kornyous> Which means someone imported this account before I did. Meaning someone stole my minecraft account?
#1418 [16:42] * BT_Haise_FTW [BT_Haise_FTW@notlogged] has quit. (Client Quit)
#1419 [16:42] <mattym> Kornyous, Did you not do the migration yourself?
#1420 [16:43] <Kornyous> I am trying to play the game again. Since I cannot, this means someone did that wasn't me/
#1421 [16:43] <mattym> ??> Kornyous account/send-email
#1422 [16:43] <Absol> Kornyous: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1423 [16:43] <Absol> Kornyous: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1424 [16:43] <mattym> Kornyous, You will need to follow the instructions Absol wrote to you.
#1425 [16:45] * MarchWinds [MarchWinds@notlogged] has joined #minecrafthelp
#1426 [16:45] <MarchWinds> I am unable to log in to my minecraft for the last three days
#1427 [16:45] <mattym> MarchWinds, What happens when you try?
#1428 [16:46] * castertroy13 [castertroy13@notlogged] has joined #minecrafthelp
#1429 [16:46] <MarchWinds> I get the message - SunCertPathbuilderexception
#1430 [16:46] * castertroy13 [castertroy13@notlogged] has quit. (Client Quit)
#1431 [16:46] <mattym> ??> MarchWinds tools/hjt
#1432 [16:46] <Absol> MarchWinds: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1433 [16:46] <Absol> MarchWinds: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1434 [16:47] <Kornyous> Okay I send the email back with the transaction ID. Good thing I keep that information
#1435 [16:49] <MarchWinds> i will try hold on
#1436 [16:50] <Kornyous> Thank you Absol, mattym
#1437 [16:51] <mattym> Kornyous, Ok good luck.
#1438 [16:51] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 206 seconds)
#1439 [16:52] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1440 [16:54] * andrey [andrey@notlogged] has joined #minecrafthelp
#1441 [16:54] * Kornyous [Kornyous@notlogged] has quit. (Quit: Web client closed)
#1442 [16:54] * andrey [andrey@notlogged] has quit. (Client Quit)
#1443 [16:54] <MarchWinds> what to put in Poster and Syntax?
#1444 [16:56] <MarchWinds> http://paste.ubuntu.com/23760862/
#1445 [16:56] <MarchWinds> i see that link
#1446 [16:56] <MarchWinds> at the top
#1447 [16:56] <mattym> ??> MarchWinds info/mcleaks
#1448 [16:56] <Absol> MarchWinds: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1449 [16:56] <Absol> MarchWinds: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1450 [16:56] <mattym> ??> MarchWinds win/hosts/edit
#1451 [16:56] <Absol> MarchWinds: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1452 [16:56] <Absol> MarchWinds: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1453 [16:57] * bradybro7 [bradybro7@notlogged] has joined #minecrafthelp
#1454 [16:58] <bradybro7> hi can you help me.So my pixel driver is not formated so the game just crashes.I have done every update for my laptop windows and the driver.And yes i i have played minecraft before on the laptop it has been doing this since the new launcher
#1455 [16:58] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 206 seconds)
#1456 [16:59] <mattym> bradybro7, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1457 [17:00] <bradybro7> http://paste.ubuntu.com/23760889/
#1458 [17:00] <MarchWinds> then what do i do after that?
#1459 [17:00] <mattym> MarchWinds, Do you have the hosts file open?
#1460 [17:01] <MarchWinds> yes
#1461 [17:01] <mattym> MarchWinds, Delete any lines that include the word mojang, then save and close the file. After that try the game again
#1462 [17:02] <mattym> bradybro7, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1463 [17:02] <bradybro7> so i restall windows 9
#1464 [17:04] <MarchWinds> thank you so much you helped me out so much it works thank you so much
#1465 [17:08] * santielpro [santielpro@notlogged] has joined #minecrafthelp
#1466 [17:10] <santielpro> why can´t enter to maincraft
#1467 [17:11] * santielpro [santielpro@notlogged] has quit. (Client Quit)
#1468 [17:11] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1469 [17:16] * EPICBUILDERLUKE [EPICBUILDERLUKE@notlogged] has joined #minecrafthelp
#1470 [17:17] <EPICBUILDERLUKE> I'd like to report a hacker
#1471 [17:17] <EPICBUILDERLUKE> I dont know if this is nothing or anything
#1472 [17:17] <Burke> Uhh... This isn't the place to do that.
#1473 [17:17] <EPICBUILDERLUKE> but i just thought it would be good to
#1474 [17:17] <EPICBUILDERLUKE> ok
#1475 [17:17] <EPICBUILDERLUKE> where should i go?
#1476 [17:17] <Burke> You can tell the server staff..
#1477 [17:18] <EPICBUILDERLUKE> how do i do that?
#1478 [17:18] <EPICBUILDERLUKE> its on mineplex
#1479 [17:18] <Burke> Whomever is a moderator on there
#1480 [17:18] <EPICBUILDERLUKE> ok thanks :)
#1481 [17:19] * ilimy [ilimy@notlogged] has joined #minecrafthelp
#1482 [17:19] * cogomac [cogomac@notlogged] has joined #minecrafthelp
#1483 [17:19] <ilimy> http://paste.ubuntu.com/23761087/
#1484 [17:20] <cogomac> how do you go about opening a support ticket?
#1485 [17:20] * ilimy [ilimy@notlogged] has quit. (Client Quit)
#1486 [17:21] <Burke> ??> cogomac mojang/email
#1487 [17:21] <Absol> cogomac: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1488 [17:21] <Absol> cogomac: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1489 [17:22] * Turumasterguy751 [Turumasterguy751@notlogged] has joined #minecrafthelp
#1490 [17:23] <Turumasterguy751> Can you help me fix The OpenGL Error when i try to launch up minecraft
#1491 [17:24] <Burke> pixel format not accelerated?
#1492 [17:24] <Turumasterguy751> yes thats the problem
#1493 [17:24] <Burke> Windows?
#1494 [17:24] <Turumasterguy751> windows 10
#1495 [17:24] <Burke> ??> Turumasterguy751 win/dxdiag
#1496 [17:24] <Absol> Turumasterguy751: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1497 [17:25] <Turumasterguy751> i already did that and i have the URL
#1498 [17:25] <Burke> ok
#1499 [17:25] <Turumasterguy751> http://paste.ubuntu.com/23761093/
#1500 [17:25] * cogomac [cogomac@notlogged] has quit. (Quit: Web client closed)
#1501 [17:26] * PuppyDOx [PuppyDOx@notlogged] has joined #minecrafthelp
#1502 [17:26] <Burke> Turumasterguy751: Your graphics card isn't supported on Windows 10, therefore you need to downgrade to Windows 7
#1503 [17:26] <Turumasterguy751> How would i do that
#1504 [17:27] <Burke> Did you upgrade to Windows 10 less than 30 days ago?
#1505 [17:27] <PuppyDOx> Hello folks, i'm sorry to bother but I have a cheesy "java.lang.IllegalStateException: failed to create a child event loop" error. After a quick google search it tells be it is linked with either Avast! or McCafé but I don't neither. Any help would be more than welcome. Thanks in advance
#1506 [17:28] <Turumasterguy751> No actually i am using a new one that i got on the 12/25/2016
#1507 [17:29] <Burke> Turumasterguy751: You'll have to purchase a Windows 7 license then
#1508 [17:30] * TheAnonymousPro [TheAnonymousPro@notlogged] has joined #minecrafthelp
#1509 [17:31] * Mooky [Mooky@notlogged] has joined #minecrafthelp
#1510 [17:32] <Mooky> Why
#1511 [17:32] <Mooky> Why because of my friend
#1512 [17:33] <Mooky> What
#1513 [17:33] <Mooky> Are
#1514 [17:33] <Mooky> You
#1515 [17:33] <Mooky> Talking
#1516 [17:34] * Darckwar [Darckwar@notlogged] has quit. (Quit: Web client closed)
#1517 [17:34] <TheAnonymousPro> im having problems downloading minecraft on windows 10
#1518 [17:35] <Mooky> About you little rat I want to destroy Minecraft
#1519 [17:35] * TheAnonymousPro [TheAnonymousPro@notlogged] has quit. (Quit: Web client closed)
#1520 [17:38] * PuppyDOx [PuppyDOx@notlogged] has quit. (Quit: Web client closed)
#1521 [17:41] * NYY2 [NYY2@notlogged] has joined #minecrafthelp
#1522 [17:42] * Someone [Someone@notlogged] has joined #minecrafthelp
#1523 [17:42] * NYY2 [NYY2@notlogged] has quit. (Client Quit)
#1524 [17:42] * Someone [Someone@notlogged] has quit. (Client Quit)
#1525 [17:42] * Creeper_King_2 [Creeper_King_2@notlogged] has joined #minecrafthelp
#1526 [17:46] * Creeper_King_2 [Creeper_King_2@notlogged] has quit. (Client Quit)
#1527 [18:07] * David192929 [David192929@notlogged] has joined #minecrafthelp
#1528 [18:07] * Turumasterguy751 [Turumasterguy751@notlogged] has joined #minecrafthelp
#1529 [18:09] <Turumasterguy751> ok so i was here earlyer and i was told to downgrade my computer to windows 7 so i can run minecraft, But the problem is i can't Downgrade it because i dont have the Windows Old file on my computer. Can You help me DownGrade it.
#1530 [18:09] * David192929 [David192929@notlogged] has quit. (Client Quit)
#1531 [18:14] <Turumasterguy751> ok so i was here earlyer and i was told to downgrade my computer to windows 7 so i can run minecraft, But the problem is i can't Downgrade it because i dont have the Windows Old file on my computer. Can You help me DownGrade it.
#1532 [18:14] <GreyVulpine> As that is a fairly involved process, we generally recommend people request help in-person, perhaps from a computer shop
#1533 [18:15] <Turumasterguy751> ok thanks bye
#1534 [18:27] <h2odogs> how do you download mods
#1535 [18:28] <mattym> ??> h2odogs mods
#1536 [18:28] <Absol> h2odogs: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1537 [18:28] <Absol> h2odogs: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1538 [18:29] <h2odogs> sorrey
#1539 [18:29] * h2odogs [h2odogs@notlogged] has quit. (Quit: Web client closed)
#1540 [18:29] * Drool [Drool@notlogged] has joined #minecrafthelp
#1541 [18:31] * SkeletonGamerZ [SkeletonGamerZ@notlogged] has joined #minecrafthelp
#1542 [18:32] <SkeletonGamerZ> good afternoon}
#1543 [18:32] <SkeletonGamerZ> do you speaking spanish?
#1544 [18:34] <GreyVulpine> We mainly speak English here
#1545 [18:35] <SkeletonGamerZ> my father change your email 1 years ago and so, I can recover mi password
#1546 [18:35] <SkeletonGamerZ> I forgot it
#1547 [18:35] <GreyVulpine> SkeletonGamerZ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1548 [18:36] <SkeletonGamerZ> ok, but saying what?}this same?
#1549 [18:37] <GreyVulpine> As we are not Mojang, we cannot help you with account issues. You'll need to file a support ticket with Mojang support and they will help you recover your account. You can do so by following this link: https://help.mojang.com/customer/portal/emails/new
#1550 [18:40] <SkeletonGamerZ> ok, but I am not sure which e mail my father used when he bougth this game
#1551 [18:41] <GreyVulpine> Then leave that box blank, and fill out the "Contact Email" with your current email address
#1552 [18:41] * TatuPlay [TatuPlay@notlogged] has joined #minecrafthelp
#1553 [18:42] <SkeletonGamerZ> thanks
#1554 [18:42] * UNF [UNF@notlogged] has joined #minecrafthelp
#1555 [18:43] <UNF> the game keeps crashing and saying i need to update my graphics drive but it was fine yesterday
#1556 [18:46] <SkeletonGamerZ> sorry¡
#1557 [18:46] <SkeletonGamerZ> how many time I need to wait for answer?
#1558 [18:47] * supertuesdae [supertuesdae@notlogged] has joined #minecrafthelp
#1559 [18:48] <SkeletonGamerZ> hello
#1560 [18:49] <GreyVulpine> SkeletonGamerZ - https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#1561 [18:51] * supertuesdae [supertuesdae@notlogged] has joined #minecrafthelp
#1562 [18:51] * TDuncker [TDuncker@notlogged] has joined #minecrafthelp
#1563 [18:52] <TDuncker> Hi - Ages since I played Minecraft. I wish to make a server of version 1.10.2. Mojang's website seems to only provide a newer server. Can't I get the old one anymore?
#1564 [18:52] * SkeletonGamerZ [SkeletonGamerZ@notlogged] has quit. (Quit: Web client closed)
#1565 [18:54] <GreyVulpine> TDuncker - Sure you can. Want 1.10.2?
#1566 [18:54] <TDuncker> Correct.
#1567 [18:54] * SkeletonGamerZ [SkeletonGamerZ@notlogged] has joined #minecrafthelp
#1568 [18:55] <GreyVulpine> TDuncker - https://s3.amazonaws.com/Minecraft.Download/versions/1.10.2/minecraft_server.1.10.2.jar
#1569 [18:55] <TDuncker> Oh, that was easy.
#1570 [18:55] <TDuncker> Thank you!
#1571 [18:55] * SkeletonGamerZ [SkeletonGamerZ@notlogged] has quit. (Client Quit)
#1572 [18:56] * Fred [Fred@notlogged] has joined #minecrafthelp
#1573 [18:57] * Unselected [Unselected@notlogged] has joined #minecrafthelp
#1574 [18:58] * Fred [Fred@notlogged] has quit. (Client Quit)
#1575 [18:58] * Unselected [Unselected@notlogged] has quit. (Client Quit)
#1576 [18:59] * UNF [UNF@notlogged] has quit. (Ping timeout: 180 seconds)
#1577 [19:03] * hola [hola@notlogged] has joined #minecrafthelp
#1578 [19:03] * hola [hola@notlogged] has quit. (Client Quit)
#1579 [19:06] * supertuesdae [supertuesdae@notlogged] has quit. (Ping timeout: 180 seconds)
#1580 [19:38] * Wallet123 [Wallet123@notlogged] has joined #minecrafthelp
#1581 [19:39] <Wallet123> my account got stolen a year ago, I know you guys cannot help with this but I cant get the recovery email because when I got hte acount it was my grandma's hotmail. but now she has cancer and can't really log in
#1582 [19:39] * Josh_ [Josh_@notlogged] has joined #minecrafthelp
#1583 [19:40] <Wallet123> I could say my acount name and the email I used
#1584 [19:40] <mattym> ??> Wallet123 account/send-email
#1585 [19:40] <Absol> Wallet123: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1586 [19:40] <Absol> Wallet123: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1587 [19:40] <mattym> Wallet123, You will have to follow Absols instructions to contact Mojang about it.
#1588 [19:40] * Josh_ [Josh_@notlogged] has quit. (Client Quit)
#1589 [19:40] <Wallet123> I did nt understand any of that
#1590 [19:42] <Wallet123> Its nice to know that mojang cares about their players
#1591 [19:43] <GreyVulpine> So, you want to recover your account. Fill out the form at: https://help.mojang.com/customer/portal/emails/new
#1592 [19:43] <Wallet123> ok thank you
#1593 [19:46] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1594 [19:48] <Wallet123> I sent the email but I wont get anything back for a while, I know
#1595 [19:53] * Wallet123 [Wallet123@notlogged] has quit. (Ping timeout: 180 seconds)
#1596 [19:55] * Kissek [Kissek@notlogged] has joined #minecrafthelp
#1597 [19:57] <Kissek> hey, i have a problem with my MC, i reinstalled Windows 7 and MC, when i want to launch the game, i click play and after that the game crashes.
#1598 [19:57] <thgilfodrol> ??> Kissek launcher/crash-log
#1599 [19:57] <Absol> Kissek: We need to see your crash log, which appears after a crash.
#1600 [19:57] <Absol> Kissek: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1601 [19:57] <Kissek> hold on
#1602 [19:58] <Kissek> can i just put it in here?
#1603 [19:58] <thgilfodrol> Kissek: no, it floods the channel with a wall of text and does not even let you paste the whole log
#1604 [19:59] <Kissek> ok, i go to ubunt
#1605 [19:59] * JP [JP@notlogged] has joined #minecrafthelp
#1606 [19:59] <Kissek> http://paste.ubuntu.com/23761672/
#1607 [19:59] <thgilfodrol> ??> Kissek win/dxdiag
#1608 [20:00] <Absol> Kissek: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1609 [20:00] * Anna_ [Anna_@notlogged] has joined #minecrafthelp
#1610 [20:00] <JP> when i try to walk and i take my finger off the key i dont stop walking
#1611 [20:00] * thebigdickbanditio [thebigdickbanditio@notlogged] has joined #minecrafthelp
#1612 [20:00] * Absol kicked thebigdickbanditio from #minecrafthelp (Reason: hebigdickbanditio :Keep it civilized, you are just a human being)
#1613 [20:01] <thgilfodrol> JP: is it a laptop or desktop?
#1614 [20:01] <JP> laptop
#1615 [20:01] <Kissek> it is a desktop
#1616 [20:01] <thgilfodrol> ??> Kissek irc/multitasking
#1617 [20:01] <Absol> Kissek: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1618 [20:01] <Kissek> her is the dxdiag: http://paste.ubuntu.com/23761654/
#1619 [20:02] <thgilfodrol> JP: are you able to test it with an external keyboard?
#1620 [20:02] <JP> doing that right now
#1621 [20:03] <Kissek> i can see whats for me and whats for others, thanks man
#1622 [20:03] <thgilfodrol> Kissek: download and install the driver at http://www.nvidia.com/download/driverResults.aspx/110253/en-us
#1623 [20:03] <Kissek> doing it right now
#1624 [20:04] <JP> still had the same problem
#1625 [20:04] <thgilfodrol> JP: what operating system are you on?
#1626 [20:05] <Kissek> who?
#1627 [20:05] <JP> 64 bit
#1628 [20:05] <Kissek> oh, nvm
#1629 [20:05] <thgilfodrol> JP: to clarify, is it a Windows or Mac machine?
#1630 [20:05] <JP> windows 10
#1631 [20:06] <thgilfodrol> JP: can you go to windows update and see if there are any updates you can install?
#1632 [20:06] * carmem [carmem@notlogged] has joined #minecrafthelp
#1633 [20:07] <JP> yes there is should i ?
#1634 [20:07] * carmem [carmem@notlogged] has quit. (Client Quit)
#1635 [20:07] <thgilfodrol> JP: yeah, try and see if updating fixes the issue
#1636 [20:08] * andres22 [andres22@notlogged] has joined #minecrafthelp
#1637 [20:08] <Kissek> update: .. still downloading the driver ... just btw
#1638 [20:10] <thgilfodrol> Kissek: alright, once it completes restart your computer and try minecraft again
#1639 [20:10] <Kissek> yeah, installing right now
#1640 [20:11] * JP [JP@notlogged] has quit. (Ping timeout: 180 seconds)
#1641 [20:11] * Chicken_King_21 [Chicken_King_21@notlogged] has joined #minecrafthelp
#1642 [20:11] * Chicken_King_21 [Chicken_King_21@notlogged] has quit. (Client Quit)
#1643 [20:11] * ass_kicker12 [ass_kicker12@notlogged] has joined #minecrafthelp
#1644 [20:12] <ass_kicker12> my minecraft wont let me login i can login into the mojang website my account is fine but my minecraft wont work
#1645 [20:12] <thgilfodrol> ??> ass_kicker12 tools/hjt
#1646 [20:13] <Absol> ass_kicker12: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1647 [20:13] <Absol> ass_kicker12: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1648 [20:14] <Kissek> brb, restarting computer
#1649 [20:14] * andres22 [andres22@notlogged] has quit. (Quit: Web client closed)
#1650 [20:15] * tomas [tomas@notlogged] has joined #minecrafthelp
#1651 [20:15] <ass_kicker12> hi
#1652 [20:16] <thgilfodrol> ass_kicker12: have you run the tool?
#1653 [20:16] * tomas [tomas@notlogged] has quit. (Client Quit)
#1654 [20:16] <ass_kicker12> yes
#1655 [20:16] <ass_kicker12> i pasted it
#1656 [20:17] <thgilfodrol> ass_kicker12: can you put the link here?
#1657 [20:17] <ass_kicker12> paste.ubuntu.com/23761779
#1658 [20:18] <thgilfodrol> ??> ass_kicker12 info/mcleaks
#1659 [20:18] * Kissek [Kissek@notlogged] has quit. (Ping timeout: 180 seconds)
#1660 [20:18] <Absol> ass_kicker12: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1661 [20:18] <Absol> ass_kicker12: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1662 [20:18] <thgilfodrol> ??> ass_kicker12 win/hosts/edit
#1663 [20:18] <Absol> ass_kicker12: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1664 [20:18] <Absol> ass_kicker12: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1665 [20:18] * KekkooSpiga98 [KekkooSpiga98@notlogged] has joined #minecrafthelp
#1666 [20:18] <KekkooSpiga98> hi
#1667 [20:18] <KekkooSpiga98> I can't play with my account minecraft
#1668 [20:18] <thgilfodrol> KekkooSpiga98: what happens when you try?
#1669 [20:19] <KekkooSpiga98> Unknown e-mail address or password
#1670 [20:19] <KekkooSpiga98> but it is correct
#1671 [20:19] <thgilfodrol> KekkooSpiga98: have you tried changing your password?
#1672 [20:20] <ass_kicker12> its says file name not valid
#1673 [20:20] <KekkooSpiga98> i try to change password but i must not access
#1674 [20:21] <ass_kicker12> ?
#1675 [20:22] <mattym> KekkooSpiga98, When you try to change the password do you get the email?
#1676 [20:22] <mattym> ass_kicker12, Make sure you follow the directions exactly as they are written.
#1677 [20:22] * TatuPlay [TatuPlay@notlogged] has quit. (Ping timeout: 180 seconds)
#1678 [20:22] <ass_kicker12> yes
#1679 [20:24] <ass_kicker12> i got it
#1680 [20:24] <ass_kicker12> now what
#1681 [20:24] <ass_kicker12> it says auther server and session server
#1682 [20:25] <mattym> ass_kicker12, Read all the info Absol wrote, it says what to do.
#1683 [20:25] * Maleque [Maleque@notlogged] has joined #minecrafthelp
#1684 [20:25] * KekkooSpiga98 [KekkooSpiga98@notlogged] has quit. (Ping timeout: 180 seconds)
#1685 [20:25] <Maleque> Is there an irc for forge problems?
#1686 [20:26] <thgilfodrol> Maleque: /join #minecraftforge
#1687 [20:26] <ass_kicker12> i did and now what do i do
#1688 [20:26] <thgilfodrol> ass_kicker12: have you saved the file after the edits?
#1689 [20:26] <Maleque> hwo do i register?
#1690 [20:27] <ass_kicker12> what do i edit their is 2 sets of numbers and auther server and session server
#1691 [20:27] <thgilfodrol> Maleque: /msg NickServ help register
#1692 [20:27] <thgilfodrol> ass_kicker12: delete those lines, as Absol instructed
#1693 [20:27] <ass_kicker12> delete everything
#1694 [20:28] <ass_kicker12> ok done
#1695 [20:28] <ass_kicker12> and saved
#1696 [20:28] <thgilfodrol> ass_kicker12: now try mc again
#1697 [20:29] <ass_kicker12> its asy unable to find valid certification path to requssted target
#1698 [20:29] <ass_kicker12> :(
#1699 [20:30] <thgilfodrol> ass_kicker12: can you confirm you saved the file _after_ running notepad as an administrator?
#1700 [20:31] <ass_kicker12> yes i clicked save as
#1701 [20:31] <Maleque> still dont get how to register
#1702 [20:31] <mattym> Maleque, You can /join #help for questions related to Esper registration
#1703 [20:32] <ass_kicker12> should i delete mc and redownload
#1704 [20:32] <ass_kicker12> should i delete mc and redownload
#1705 [20:32] * Maleque [Maleque@notlogged] has left #minecrafthelp
#1706 [20:33] <ass_kicker12> 1sec
#1707 [20:38] <ass_kicker12> tahnks so mutch it worked
#1708 [20:38] <thgilfodrol> ass_kicker12: good to hear, make sure to not use mcleaks in the future
#1709 [20:38] <ass_kicker12> ok thank you i wnt
#1710 [20:38] <ass_kicker12> wont
#1711 [20:43] * Zach [Zach@notlogged] has joined #minecrafthelp
#1712 [20:43] * Pear [Pear@notlogged] has joined #minecrafthelp
#1713 [20:43] * Zach is now known as Guest31011
#1714 [20:44] <Guest31011> I keep getting a daisy daisy error while trying to play minecraft
#1715 [20:44] * IHateRubberDucky [IHateRubberDucky@notlogged] has joined #minecrafthelp
#1716 [20:44] <thgilfodrol> Guest31011: I think that's an space odyssey easter egg at the top
#1717 [20:45] <thgilfodrol> ??> Guest31011 launcher/crash-log
#1718 [20:45] <Absol> Guest31011: We need to see your crash log, which appears after a crash.
#1719 [20:45] <Absol> Guest31011: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1720 [20:45] <IHateRubberDucky> whenever i try to login to a server it just says not authenticated with minecraft.net
#1721 [20:45] <mattym> ??> IHateRubberDucky launcher/relog
#1722 [20:46] <Absol> IHateRubberDucky: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1723 [20:46] <IHateRubberDucky> ok thanks it worked =)
#1724 [20:47] * sgtlaggy [sgtlaggy@notlogged] has joined #minecrafthelp
#1725 [20:47] * IHateRubberDucky [IHateRubberDucky@notlogged] has quit. (Client Quit)
#1726 [20:49] * Kissek [Kissek@notlogged] has joined #minecrafthelp
#1727 [20:49] <Kissek> i am back
#1728 [20:49] <Kissek> i downloaded and installed the nividia driver
#1729 [20:49] <Kissek> restarted my computer, started MC and worked fine
#1730 [20:50] <Kissek> thank you thank you very very much
#1731 [20:50] <Kissek> very good and perfect service, i really want to day thank you
#1732 [20:51] <Kissek> no *day*, miss typed
#1733 [20:51] <Guest31011> http://paste.ubuntu.com/23761885/
#1734 [20:52] <mattym> ??> Guest31011 win/reinst
#1735 [20:52] <Absol> Guest31011: You may need to reinstall the locally installed files that Minecraft puts into place.
#1736 [20:52] <Absol> Guest31011: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1737 [20:53] <thgilfodrol> Kissek: glad it worked, have fun
#1738 [20:54] <Guest31011> what are the saves directory?
#1739 [20:55] <thgilfodrol> Guest31011: in your .minecraft directory, you should see a /saves directory
#1740 [20:55] <thgilfodrol> Guest31011: that directory contains your minecraft worlds and should be backed up prior to removing everything else
#1741 [20:56] <Guest31011> I have assets, crash reports, libraries, logs, server resource packs, versions, and launcher profiles
#1742 [20:57] <Guest31011> i have no minecraft worlds on this account - new laptop and it wont open it.
#1743 [20:57] * adiac [adiac@notlogged] has joined #minecrafthelp
#1744 [20:57] <thgilfodrol> Guest31011: ah, then just remove everything
#1745 [20:58] * Kissek [Kissek@notlogged] has quit. (Ping timeout: 180 seconds)
#1746 [20:58] * adiac [adiac@notlogged] has quit. (Client Quit)
#1747 [21:01] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#1748 [21:02] <Guest31011> THANK YOU! after three days of no success we can finally play!
#1749 [21:02] * jamesisepic32123 [jamesisepic32123@notlogged] has joined #minecrafthelp
#1750 [21:04] * Guest31011 [Guest31011@notlogged] has quit. (Quit: Web client closed)
#1751 [21:15] * ThePinoyPlayer [ThePinoyPlayer@notlogged] has joined #minecrafthelp
#1752 [21:16] <ThePinoyPlayer> Ik it says "Do not ask about unable to login", but I'm going to do it anyways. I just bought an optifine cape, and I couldn't login to Mojang. I reset my password, put the same exact password, bam can't login. I reset my password again, I can't login. Please help
#1753 [21:17] <mattym> ??> ThePinoyPlayer login/throttle
#1754 [21:17] <Absol> ThePinoyPlayer: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1755 [21:17] <Absol> ThePinoyPlayer: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1756 [21:17] <ThePinoyPlayer> I reset my password already though
#1757 [21:17] <mattym> ThePinoyPlayer, Read the whole message
#1758 [21:18] <ThePinoyPlayer> I just hope my account isn't getting hacked or something cause if it is I'll be so mad
#1759 [21:18] <ThePinoyPlayer> I'll just wait the hour then.
#1760 [21:19] <ThePinoyPlayer> I can't even login to my minecraft
#1761 [21:19] <ThePinoyPlayer> omg
#1762 [21:19] <ThePinoyPlayer> I legit think I'm getting hacked
#1763 [21:19] <mattym> ThePinoyPlayer, Every time you try the timer resets. Make sure you do not attempt to log in AT ALL for 1 hour.
#1764 [21:20] <ThePinoyPlayer> This password was working yesterday......
#1765 [21:22] * AlejoIZI [AlejoIZI@notlogged] has joined #minecrafthelp
#1766 [21:22] <AlejoIZI> Hello
#1767 [21:22] <AlejoIZI> Help
#1768 [21:23] * AlejoIZI [AlejoIZI@notlogged] has quit. (Client Quit)
#1769 [21:23] * confuzi0n [confuzi0n@notlogged] has joined #minecrafthelp
#1770 [21:24] <confuzi0n> i need help i lost the email for my mc account and have forgotten the questions
#1771 [21:25] * Acarii [Acarii@notlogged] has quit. (Quit: No Ping reply in 180 seconds.)
#1772 [21:25] <mattym> ??> confuzi0n account/send-email
#1773 [21:25] <Absol> confuzi0n: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1774 [21:25] <Absol> confuzi0n: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1775 [21:25] * jamesisepic32123 [jamesisepic32123@notlogged] has quit. (Ping timeout: 180 seconds)
#1776 [21:26] <confuzi0n> whats the expected response time?
#1777 [21:26] * Acarii [Acarii@notlogged] has joined #minecrafthelp
#1778 [21:26] <mattym> confuzi0n, See the second link Absol wrote
#1779 [21:28] <confuzi0n> the email the account is linked to has been deleted and as this account was made in 2015 i no longer have the transaction ID..
#1780 [21:29] <mattym> confuzi0n, Do you remember what method of payment you used?
#1781 [21:29] <confuzi0n> Yes i brought one of the card things from the shop
#1782 [21:29] <mattym> confuzi0n, Did you keep the card?
#1783 [21:29] <confuzi0n> basically i have no connection to the account apart from the name of the email being the same as mine..
#1784 [21:30] <confuzi0n> no as i said 2015
#1785 [21:30] <confuzi0n> thats a few years xD
#1786 [21:30] <mattym> confuzi0n, Then you will need to fill the form out without the Transaction-ID and see if they can provide another way to confirm.
#1787 [21:30] * sgtlaggy [sgtlaggy@notlogged] has quit. (Remote host closed the connection)
#1788 [21:32] <confuzi0n> this isnt the first time i have had an issue with the email being wrong my dad emailed them in 2015 having the same issues as i am now do you think that the email was saved somewhere?
#1789 [21:32] <mattym> confuzi0n, Wouldn't know, you will need to contact mojang.
#1790 [21:34] <confuzi0n> Alright thankyou for the help
#1791 [21:34] * confuzi0n [confuzi0n@notlogged] has quit. (Quit: Web client closed)
#1792 [21:37] * Gokucraft3r [Gokucraft3r@notlogged] has joined #minecrafthelp
#1793 [21:38] <Gokucraft3r> Hello I need a help I get this error download mc leaks and I get an error
#1794 [21:39] * Dohhers [Dohhers@notlogged] has joined #minecrafthelp
#1795 [21:40] <Gokucraft3r> Hello I need a help I get this error sorry, but we couldnt connect to our servers. Please make sure you are online and that minecraft is ot blocket
#1796 [21:40] <thgilfodrol> ??> Gokucraft3r tools/hjt
#1797 [21:40] <Absol> Gokucraft3r: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1798 [21:40] <Absol> Gokucraft3r: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1799 [21:41] <Gokucraft3r> What happens is that the error came out by mc leaks
#1800 [21:41] <Dohhers> Hey guys, need help regarding the minecraft launcher not opening, then crashing after a few seconds
#1801 [21:41] <thgilfodrol> Dohhers: does a popup window appear?
#1802 [21:42] <Gokucraft3r> What happens is that the error came out by mc leaks
#1803 [21:42] <thgilfodrol> ??> Gokucraft3r info/mcleaks
#1804 [21:42] <Absol> Gokucraft3r: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1805 [21:42] <Absol> Gokucraft3r: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1806 [21:42] <thgilfodrol> ??> Gokucraft3r win/hosts/edit
#1807 [21:42] <Absol> Gokucraft3r: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1808 [21:42] <Absol> Gokucraft3r: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1809 [21:43] <Dohhers> Hi <thgilfodrol> it literally crashes, it's a friends problem, we've narrowed it down to runtime errors, involving minidumps? We've tried updating GPU drivers, updating intel drivers, reinstalling Java files, deleting .minecraft folder, though the .minecraft folder doesn't actually contain anything for her?
#1810 [21:44] <Gokucraft3r> Where I find that folder
#1811 [21:44] <thgilfodrol> Gokucraft3r: which folder?
#1812 [21:45] <thgilfodrol> Dohhers: to clarify, does the launcher crash or does the game crash?
#1813 [21:46] <Dohhers> <thgilfodrol> The launcher crashes, she is unable to use the launcher, it appears for a few seconds, then just crashes
#1814 [21:46] <thgilfodrol> Dohhers: is she using Windows?
#1815 [21:46] <Dohhers> <thgilfodrol> Yes, Windows 10
#1816 [21:47] * Gokucraft3r [Gokucraft3r@notlogged] has quit. (Ping timeout: 180 seconds)
#1817 [21:48] <thgilfodrol> Dohhers: where is she running the minecraft installer?
#1818 [21:49] <Dohhers> <thgilfodrol> It's located in her Downloads folder the installer
#1819 [21:50] <mattym> Dohhers, You said it crashes, is it giving you a crash log/report?
#1820 [21:52] <Dohhers> <mattym> Hi, Yes unfortunately, shes gone to bed now, I was doing some last minute rooting to see if I could get some more information, so unfortunately I don't have access to the logs
#1821 [21:52] <mattym> Dohhers, If its giving you a log, return here when you have access.
#1822 [21:53] <Dohhers> <mattym> Thanks for the help, I'll get one linked tomorrow.
#1823 [21:53] <mattym> Dohhers, Yeah with the log, someone here should be able to figure it out.
#1824 [21:54] * Yoshi [Yoshi@notlogged] has joined #minecrafthelp
#1825 [21:54] <Yoshi> Ive been attempted to help with the same issue twice, to no solution. My minecraft freezes the video output and continues to output audio
#1826 [21:54] <Yoshi> Please :/
#1827 [21:55] <thgilfodrol> ??> Yoshi launcher/game-output
#1828 [21:55] <Absol> Yoshi: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1829 [21:55] <Absol> Yoshi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1830 [21:55] <Yoshi> Whose steps should i follow first
#1831 [21:55] <Yoshi> ...
#1832 [21:55] <thgilfodrol> ??> Yoshi bot
#1833 [21:55] <Absol> Yoshi: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1834 [21:56] <thgilfodrol> Yoshi: they're the same
#1835 [21:56] <Yoshi> Oh xD
#1836 [21:56] <Yoshi> http://paste.ubuntu.com/23762084/
#1837 [21:57] <Yoshi> I have done this with GreyVulpine and he/she sent me to an intel video driver update website and it was not successful in downloading after multiple attempts...
#1838 [21:58] <Yoshi> Oh whoops
#1839 [21:58] <Yoshi> That is the wrong file. My bad!
#1840 [21:58] <Yoshi> Or is that what you needed?
#1841 [21:59] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1842 [21:59] <thgilfodrol> Yoshi: to clarify, does the game crash?
#1843 [21:59] <Yoshi> Yes but it does not tell me (Not responding) and the audio continues to output
#1844 [21:59] <Yoshi> Basically the video freezes
#1845 [22:00] <thgilfodrol> Yoshi: has this issue always been present on that computer?
#1846 [22:00] <Yoshi> No. It arised randomly
#1847 [22:00] <mattym> Yoshi, Yesterday I asked you to set the launcher to remain open after launching the game, were you able to do that?
#1848 [22:00] <Yoshi> Yes and it stopped for a bit but then it continued
#1849 [22:00] <mattym> Yoshi, Right, like I said it wasnt supposed to fix the issue.
#1850 [22:01] <mattym> Yoshi, With the launcher set to remain open, play till the issue happens.
#1851 [22:01] <mattym> Yoshi, Once it does, get the previously requested game output log.
#1852 [22:01] <Yoshi> My last message more in detail: Usually it crashed within 3 minutes of launching the game. After i did that i loaded it with those instructed settings changed, and it stopped crashing, until it did crash again. Now it is back to within 3 minutes
#1853 [22:01] <Yoshi> How do i get the game output log when it does crash
#1854 [22:02] <mattym> Yoshi, If you have set the launcher to remain open, it will be there.
#1855 [22:02] <Yoshi> Oh i see
#1856 [22:03] <Yoshi> So time to wait.
#1857 [22:03] <mattym> Yoshi, Yeah just copy whatever the game output tab in the launcher shows after the issue happens
#1858 [22:03] <Yoshi> When it does crash, should i copy the whole file from start to end? and paste that onto ubuntu
#1859 [22:03] <mattym> Yoshi, Yeah
#1860 [22:05] <Yoshi> So
#1861 [22:05] <Yoshi> It seems to have already crashed
#1862 [22:05] <Yoshi> The game output has not sent anything
#1863 [22:05] <Yoshi> It is just saying normal things that are said in chat
#1864 [22:06] <mattym> Yoshi, Can we get the log
#1865 [22:06] <Yoshi> https://paste.ubuntu.com/23762104/
#1866 [22:06] <mattym> ??> Yoshi mods
#1867 [22:06] <Absol> Yoshi: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1868 [22:06] <Absol> Yoshi: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1869 [22:07] <Yoshi> It also happened with normal vanilla minecraft
#1870 [22:07] <mattym> ??> Yoshi win/reinst
#1871 [22:07] <Absol> Yoshi: You may need to reinstall the locally installed files that Minecraft puts into place.
#1872 [22:07] <Absol> Yoshi: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1873 [22:07] <mattym> Yoshi, Do the instructions from Absol, after that, you will need to set the launcher to remain open again.
#1874 [22:08] <Yoshi> Alrigth
#1875 [22:08] <Yoshi> Alright*
#1876 [22:08] <mattym> Yoshi, Then wait for the issue and get the new log
#1877 [22:09] <Yoshi> so should i just delete that or remove minecraft in all and redownload it
#1878 [22:09] <Yoshi> or does it not make a difference
#1879 [22:09] <mattym> Yoshi, Reinstalling actually wont do it.
#1880 [22:09] <Yoshi> Alright
#1881 [22:09] <mattym> Yoshi, Delete the files (except saves) from the .minecraft folder
#1882 [22:09] <Yoshi> so only remove the contents inside .minecraft
#1883 [22:10] <mattym> Yoshi, Yeah, keep the saves folder if you have any world
#1884 [22:10] <Yoshi> No xD
#1885 [22:10] <Yoshi> No meaning ill just delete that too :P
#1886 [22:12] * yoyo [yoyo@notlogged] has joined #minecrafthelp
#1887 [22:12] * yoyo [yoyo@notlogged] has quit. (Client Quit)
#1888 [22:14] <Yoshi> There may be some adult language, sorry
#1889 [22:14] <Yoshi> but again, nothing was shown in the game output
#1890 [22:14] <Yoshi> https://paste.ubuntu.com/23762127/
#1891 [22:15] <mattym> Yoshi, Do you only get the issues on servers, one specific server, or has it happened in single player also?
#1892 [22:16] <Yoshi> i have not tried it on singleplayer
#1893 [22:16] <Yoshi> it has happened in the main menu
#1894 [22:16] <Yoshi> when i am in the multiplayer server list
#1895 [22:17] <mattym> Yoshi, If you go into a world and hit F3, what does it list as the graphics hardware its using? It will be shown on the right.
#1896 [22:18] <Yoshi> Does it matter singleplayer or multiplayer?
#1897 [22:18] <mattym> Yoshi, Either
#1898 [22:20] <Yoshi> Intel(R) HD Graphics 4400 4.3.0 - Build 10.18.15.4256
#1899 [22:20] <mattym> ??> Yoshi gpu/nvidia/oem
#1900 [22:20] <mattym> ??> Yoshi gpu/nvidia/optimus
#1901 [22:20] <Absol> Yoshi: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#1902 [22:20] <mattym> Yoshi, Check the link Absol sent
#1903 [22:21] <mattym> Yoshi, See if you can enable to option to run the game with your Nvidia hardware.
#1904 [22:21] <Yoshi> ... How do i get into the nvidia control panel
#1905 [22:21] <mattym> Yoshi, If not, use the other instructions to add both Minecraft and Java to the list of programs in the Nvidia settings, and set both to use the Nvidia hardware.
#1906 [22:21] <mattym> Yoshi, It should be a program on your PC somewhere.
#1907 [22:22] <Yoshi> i found it\
#1908 [22:22] <Yoshi> On that website
#1909 [22:23] <Yoshi> it says there should be a view tab on the control panel, mine does not have that
#1910 [22:23] <Yoshi> Mine has: File Edit Desktop And Help
#1911 [22:30] * Dracotech [Dracotech@notlogged] has joined #minecrafthelp
#1912 [22:32] <Yoshi> Oh i found it
#1913 [22:32] <Yoshi> So should i select the NVIDIA GPU or High-Performance NVIDIA Processer or Integrated Graphics
#1914 [22:34] <mattym> Yoshi, Try with Nvidia GPU
#1915 [22:35] <Yoshi> That is what it was set to
#1916 [22:35] <mattym> Yoshi, When you start the game again hitting F3 while in a world should now show your Nvidia hardware as on the right for your graphics hardware
#1917 [22:35] <mattym> Yoshi, What was set to that?
#1918 [22:37] <Yoshi> It was already selected to "Use Global Setting (Auto-select: NVIDIA GPU)
#1919 [22:37] * darmit [darmit@notlogged] has joined #minecrafthelp
#1920 [22:37] <mattym> Yoshi, Try setting it to the other nvidia option
#1921 [22:37] * darmit [darmit@notlogged] has quit. (Client Quit)
#1922 [22:38] <mattym> Yoshi, And your laptop is plugged into power right?
#1923 [22:38] * Coyocoya [Coyocoya@notlogged] has joined #minecrafthelp
#1924 [22:39] <Yoshi> It seems when i press f3 it still says the Intel As the video driver
#1925 [22:39] <Yoshi> And i already crashed
#1926 [22:40] <mattym> Yoshi, Not sure if you were already given this, but Download and Install the file from this page http://www.geforce.com/drivers/results/113444
#1927 [22:41] <Coyocoya> Hello, I need help with my minecraft sound, problem is there IS NO sound. Tried changing from multiplayer so singleplayer, reloading texture packs, changing from 1.11.2 to 1.11, making sure I actually had volume in my pc. Dunno what else to do
#1928 [22:41] <mattym> When the installation starts, choose the Custom Install option, and you should be able to select an option to Do a clean install.
#1929 [22:41] <mattym> ??> Coyocoya launcher/open
#1930 [22:41] <Absol> Coyocoya: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1931 [22:41] <mattym> Coyocoya, First do the instructions Absol sent.
#1932 [22:41] <Coyocoya> mhm done
#1933 [22:41] <mattym> Coyocoya, Then start the game.
#1934 [22:42] <mattym> Coyocoya, Once its started, follow the next instructions from Absol
#1935 [22:42] <mattym> ??> Coyocoya launcher/log
#1936 [22:42] <Absol> Coyocoya: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1937 [22:42] <Absol> Coyocoya: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1938 [22:42] <Coyocoya> okey wait a min :)
#1939 [22:43] <Coyocoya> http://paste.ubuntu.com/23762283/
#1940 [22:44] <mattym> Coyocoya, That helps but can you also get a link to the tab marked launcher log
#1941 [22:45] <Coyocoya> oh ok xD
#1942 [22:45] * ZeyphrCore [ZeyphrCore@notlogged] has joined #minecrafthelp
#1943 [22:46] <ZeyphrCore> When I try to play Minecraft it crashges
#1944 [22:46] <ZeyphrCore> whoops
#1945 [22:46] <mattym> ??> ZeyphrCore launcher/crash-log
#1946 [22:46] <Absol> ZeyphrCore: We need to see your crash log, which appears after a crash.
#1947 [22:46] <Absol> ZeyphrCore: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1948 [22:46] <ZeyphrCore> When I try to play Minecraft it crashges and it says I need to update my Graphics Driver but that is already up to date.
#1949 [22:46] <ZeyphrCore> oh okay
#1950 [22:46] <mattym> ZeyphrCore, Oh, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1951 [22:47] <ZeyphrCore> http://paste.ubuntu.com/23762286/
#1952 [22:47] <mattym> ZeyphrCore, One moment
#1953 [22:47] <Coyocoya> oh I just opened minecraft again and sound came back.... that was weird, sorry for bothering you guys and thanks xD problem fixed
#1954 [22:48] * Coyocoya [Coyocoya@notlogged] has quit. (Quit: Web client closed)
#1955 [22:48] <ZeyphrCore> Okay
#1956 [22:48] <mattym> ZeyphrCore, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1957 [22:49] <ZeyphrCore> OH okay. That shouldn't be a problem...hopefully. Thanks a lot!
#1958 [22:49] <Yoshi> Alright so i downloaded the newest version and now it shows me that it is using GeForce. It seems a lot faster and smoother. Ill keep you updated
#1959 [23:29] * Yoshi [Yoshi@notlogged] has quit. (Quit: Web client closed)
#1960 [23:32] * Joseph_DZ [Joseph_DZ@notlogged] has joined #minecrafthelp
#1961 [23:34] * Joseph_DZ [Joseph_DZ@notlogged] has joined #minecrafthelp
#1962 [23:35] * Joseph_DZ [Joseph_DZ@notlogged] has quit. (Client Quit)
#1963 [23:50] * HyDrantic [HyDrantic@notlogged] has joined #minecrafthelp