#1 [00:00] * Commander_ [Commander_@notlogged] has joined #minecrafthelp
#2 [00:01] <Commander_> how do i fix my pixels format?
#3 [00:01] <thgilfodrol> ??> Commander_ win/dxdiag
#4 [00:01] <Absol> Commander_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#10 [00:30] <Fml12345> Hello children
#11 [00:33] <Fml12345> For some reason I am unable to login to my Mojang account. I am able to reset the password but it seems Mojang is not recognizing my password at all any suggestions or help would be greatly appreciated
#12 [00:33] <thgilfodrol> ??> Fml12345 login/throttle
#13 [00:33] <Absol> Fml12345: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#14 [00:33] <Absol> Fml12345: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#15 [00:33] * Nation [Nation@notlogged] has joined #minecrafthelp
#16 [00:33] <Nation> Hello
#17 [00:33] <thgilfodrol> Nation: hello
#18 [00:34] <Fml12345> Thank you
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#21 [00:46] * yuken [yuken@notlogged] has joined #minecrafthelp
#22 [00:46] <yuken> How is the RAM use for Minecraft vanilla servers? So, 32 players, for example.
#23 [00:46] <Nation> Hello
#24 [00:46] <Nation> I have a question
#25 [00:47] <thgilfodrol> yuken: depends on what they're doing
#26 [00:47] <Nation> I would like to have my Transaction ID
#27 [00:47] <thgilfodrol> Nation: what is the question?
#28 [00:47] <thgilfodrol> ??> Nation account/trans-id
#29 [00:47] <yuken> thgilfodrol, what would be a worst case scenario, excluding something like a million blocks of TNT going off at once?
#30 [00:47] <Absol> Nation: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#31 [00:48] <thgilfodrol> yuken: ram won't be a problem before cpu does, by my estimate
#32 [00:48] <Nation> If you cannot locate this email nor transactions ID, please contact customer support.
#33 [00:48] <Nation> I'm contacting customer support
#34 [00:48] <thgilfodrol> ??> Nation mojang/email
#35 [00:48] <Absol> Nation: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#36 [00:48] <Absol> Nation: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#37 [00:48] <yuken> thgilfodrol, I will only be able to dedicate up to 2.5GiB (not GB, as there is probably a small difference there) to the server.
#38 [00:48] <yuken> That should be enough in any feasible situation, then?
#39 [00:49] <thgilfodrol> yuken: it's hard to say- it depends on what you set view distance to, how many mobs there are, if people are spread out, etc
#40 [00:49] <thgilfodrol> yuken: also depends on jvm flags
#41 [00:49] <yuken> thgilfodrol, I'll be giving a maximum view distance of 16 chunks (so, Far). I'll guess I'll have to test it out and see how it goes.
#42 [00:50] <Nation> Absol
#43 [00:50] <yuken> Speaking of that - where would I set the view distance? Is it a default option in the config files?
#44 [00:50] <Nation> I can't find my tid
#45 [00:50] <yuken> Nation, Absol is a bot.
#46 [00:50] <Nation> It needs tid to send an email
#47 [00:50] <Nation> oh
#48 [00:50] <Nation> well
#49 [00:50] <Nation> either way
#50 [00:50] <thgilfodrol> yuken: 15 is the max for servers, and is massive (10 is default)
#51 [00:50] <Nation> i can't find it
#52 [00:50] * GeoNoDie [GeoNoDie@notlogged] has joined #minecrafthelp
#53 [00:50] <Nation> and i need the tid to send an email
#54 [00:50] <thgilfodrol> Nation: you can try sending it without the id and give as much information as possible, and see if they accept it
#55 [00:51] <GeoNoDie> I found that it appeared a new launcher for minecraft for une I might download?
#56 [00:52] <yuken> thgilfodrol, is the view distance not a view distance by chunks?
#57 [00:52] <thgilfodrol> GeoNoDie: the new launcher is in beta
#58 [00:53] <thgilfodrol> yuken: the view distance represents how many chunks are loaded/sent to the player
#59 [00:54] <thgilfodrol> yuken: but yeah, it is represented in chunks
#60 [00:54] <GeoNoDie> even if it is in beta How can you download it?
#61 [00:54] * Rafi [Rafi@notlogged] has joined #minecrafthelp
#62 [00:55] <thgilfodrol> GeoNoDie: https://www.reddit.com/r/Minecraft/comments/59b7m0/help_us_test_the_new_minecraft_launcher_check_the/
#63 [00:55] <GeoNoDie> thank you
#64 [00:56] <yuken> Oh. Running java -Xmx2048M -Xms1024M -jar 1.11.2.jar nogui seems to result in https://gist.github.com/YukenK/737d355ada93fff892cfa505242ba819
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#66 [00:58] <thgilfodrol> yuken: do you have java installed?
#67 [00:59] <yuken> thgilfodrol, I do.
#68 [00:59] <yuken> ... Oh. It seems to be incredibly old.
#69 [00:59] <yuken> Java 1.5 O-O
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#71 [00:59] <thgilfodrol> oh yeah, that'd do it
#72 [01:00] <thgilfodrol> recommended is 8 iirc
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#74 [01:00] <yuken> Yeah, I'll go grab that :p.
#75 [01:02] * Gareth_the_Sloth [Gareth_the_Sloth@notlogged] has joined #minecrafthelp
#76 [01:02] <Gareth_the_Sloth> http://paste.ubuntu.com/23762787/
#77 [01:02] <yuken> 1.8 up.
#78 [01:02] <Gareth_the_Sloth> ?
#79 [01:03] <Gareth_the_Sloth> wat does that mean
#80 [01:03] <thgilfodrol> Gareth_the_Sloth: one moment
#81 [01:03] <Gareth_the_Sloth> what
#82 [01:04] <Gareth_the_Sloth> My Minecraft keepscrasking
#83 [01:04] <thgilfodrol> Gareth_the_Sloth: unfortunately, your graphics processor is not supported by Minecraft on Windows 10
#84 [01:04] <Gareth_the_Sloth> What do i do
#85 [01:04] * Rafi [Rafi@notlogged] has quit. (Quit: Web client closed)
#86 [01:04] <thgilfodrol> Gareth_the_Sloth: to be able to play the game, you should either buy a graphics card that meets the requirements (recommended), or downgrade to whatever operating system you were previously on (probably Windows 7)
#87 [01:04] * LEGENDARYGAMEZ [LEGENDARYGAMEZ@notlogged] has joined #minecrafthelp
#88 [01:05] <Gareth_the_Sloth> I DONT WANT TO FREAKING SPEND $300 ON A FREAKING GRAPHICS CARD!!! :(
#89 [01:05] <Gareth_the_Sloth> thanks
#90 [01:05] <Gareth_the_Sloth> LOSERS
#91 [01:05] <Gareth_the_Sloth> JK
#92 [01:05] <Gareth_the_Sloth> LOL
#93 [01:06] <Gareth_the_Sloth> HAHAHHAHAHAH
#94 [01:06] <Gareth_the_Sloth> HAHAHHAHAHAHHA
#95 [01:06] * GreyVulpine kicked Gareth_the_Sloth from #minecrafthelp (Reason: areth_the_Sloth :Go away.)
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#100 [01:24] <yuken> Without mods, is it possible to make time stop if no one is online? So it doesn't become night while no one is on.
#101 [01:24] <yuken> (and it doesn't become day if they just log off)
#102 [01:25] <Andrio> It might be doable with a few command blocks, or a wrapper.
#103 [01:26] <thgilfodrol> yuken: it's not possible to stop time entirely, but you can stop day/night cycling with /gamerule doDaylightCycle false with Andrio's suggestion
#104 [01:27] <thgilfodrol> iirc they also added one for weather with 1.11
#105 [01:27] <yuken> Thanks.
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#108 [01:29] <thgilfodrol> yuken: to save you some time, you could probably do it with a looping command block in spawn with its command set to "/testfor @a"
#109 [01:30] <thgilfodrol> yuken: then connect a redstone comparator facing away from the commandblock to another commandblock that disables the day/night cycle
#110 [01:30] <yuken> thgilfodrol, thanks.
#111 [01:31] <yuken> /testfor @a where @a is whatever I want would send a redstone signal, I assume? Or is that not how a comparator works?
#112 [01:31] <thgilfodrol> @a is what's known as a target selector, and is a variable for minecraft commands that means all players in all worlds online
#113 [01:32] <yuken> Ah.
#114 [01:33] <thgilfodrol> a comparator is a redstone component whose exact purpose eludes me atm but iirc it would give you a redstone signal out its output end; signal strength depending on the output of the commandblock
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#117 [01:37] <Andrio> 1 for each player the /testfor command found, up to 15
#118 [01:38] * kiritocrimson [kiritocrimson@notlogged] has joined #minecrafthelp
#119 [01:39] <kiritocrimson> hello im having trouble logging into my account
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#128 [02:17] <tcdcbs> .
#129 [02:17] <tcdcbs> .
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#138 [02:32] <AAOVIO> whenever i try to play minecraft it sends me to the launcher with crash report
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#141 [02:35] <PacmanPaxton_> an error occurred (500) minecraft
#142 [02:36] <AAOVIO> it gives me crash report
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#150 [02:55] <PonyPower> pardon
#151 [02:55] <PonyPower> yardım
#152 [02:55] <PonyPower> edebilirmisiniz
#153 [02:55] <PonyPower> yardım
#154 [02:57] * Platypus [Platypus@notlogged] has joined #minecrafthelp
#155 [02:59] <Platypus> Hi there. I just bought minecraft for my kids, but I can't log in on the website. I was able to reset my password and get back into the game after a few hours, but i still can't log on to the website. My kids really want crazy craft and it keeps telling me i need to log on to minecraft.net for the mod pack or something
#156 [02:59] <Platypus> is anyone able to help?
#157 [03:00] <Andrio> Are you using the official launcher?
#158 [03:00] <Platypus> Yes, I can get into the game and made a world then logged out of the game fine
#159 [03:01] <Platypus> but my logon does not work at https://minecraft.net/en-us/login/?ref=gm
#160 [03:01] <Andrio> What happens there?
#161 [03:01] <Platypus> I get an invalid username and/or password error
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#164 [03:02] <Platypus> using the same credentials I can log in to the game using the "Minecraft Launcher 1.6.70"
#165 [03:03] <Platypus> my main issue is i can't get into the website, I as far as I can tell from doing some research that's how i get crazy craft to work
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#167 [03:06] <Andrio> Odd
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#169 [03:07] <Platypus> indeed. i was on the website just before as that's where i paid for the game. but now it won't let me log in. I clicked reset password in case i fluffed it and locked my account, and I got the reset email through. i reset my password ok, but i still can't log on to the website. the game launcher accepts the new password however
#170 [03:07] * JOHN is now known as Guest40919
#171 [03:08] <Platypus> i am frustrated. i just submitted a help ticket via their support page. thank you for trying to help Andrio
#172 [03:09] <Guest40919> Hello, I am having trouble logging into my account. I have tried resetting the password using password reset which it says is successful but still no love with the account.
#173 [03:10] <Platypus> hi guest. i have the same problem.
#174 [03:10] <Platypus> well, at least it sounds similar
#175 [03:11] <Andrio> ??> Guest40919 login/throttle
#176 [03:11] <Absol> Guest40919: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#177 [03:11] <Absol> Guest40919: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#178 [03:11] <Andrio> Platypus, are you using any kind of proxy?
#179 [03:11] <Andrio> or VPN?
#180 [03:11] <Platypus> no, just a home pc connected via broadband vdsl
#181 [03:11] <Andrio> hm
#182 [03:11] <Guest40919> Okay, was not aware of that. I will wait an hour. Thanks!
#183 [03:11] <Platypus> using windows 7 64 bit
#184 [03:12] <Platypus> i am wondering if it is a problem with the mojang website not updating as my account was only created a few hours ago
#185 [03:13] <Platypus> yet i can log in to the game via the launcher ok
#186 [03:14] <Platypus> i am using my email address to log in, although I did try my profile name once but that didn't work
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#190 [03:19] <NotchTheMan> I have a Windows 10 PC, And have a Minecraft Software. When i tried to play, it crash. I've updated the graphics from Intel Software, but it still failed. Please tell me what i should to do. Thx
#191 [03:20] <Andrio> ??> NotchTheMan launcher/crash-log
#192 [03:20] <Absol> NotchTheMan: We need to see your crash log, which appears after a crash.
#193 [03:20] <Absol> NotchTheMan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#194 [03:21] <NotchTheMan> here is the link
#195 [03:21] <NotchTheMan> http://paste.ubuntu.com/23763182/
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#204 [04:15] <Guest40919> Just for closure from earlier, its been 1 hour and my account is working.
#205 [04:15] <Guest40919> Thanks again.
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#208 [04:17] <Jess> hi there I've purchased the festive mash up Christmas pack for £2.99 on my sons iPad and it's not unlocked the blocks. It's asking me to purchase it again.
#209 [04:18] <Jess> Is there anything you can do to help so I don't have to purchase again thank you
#210 [04:18] <GreyVulpine> You'll need to contact Apple's app store's customer support for that. We have nothing to do with the PE version here
#211 [04:19] <Jess> You don't unlock it on the apple App Store it's unlocked on the minecraft game itself
#212 [04:23] <GreyVulpine> Hmm, I see.
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#217 [04:51] <mrvn> I wonder if this is a known issue: I'm moving some villagers along a tunnel using water. So I'm emptying a bucket in front of them to push them along and then take it away and repeat. Now when I do this quickly, like every second or less, sometimes the water doesn't disapear or appear. Or the water disapears but the bucket isn't shown full but I can still place water again with it. Seems when I click
#218 [04:51] <mrvn> to fast the display updates get crossed.
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#223 [05:07] <Osama> Osama
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#225 [05:08] <Jess> Hi I have purchased the festive packs this morning h for my sons iPad and it's not downloaded the pack. It's taken the £2.99 please can you help
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#227 [05:08] <Jess> Can you help?
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#234 [05:22] <Tatiana> Hello I have a problem in fact every time I hit minecraft and I go on the play button the blue bar charges until the end And instead my minecraft opens its crash right away
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#237 [05:24] <JohnCena> i cant log in to my minecraft i need help
#238 [05:25] <Tatiana> And it also opens a small tab telling me to fix the problem press fixed the problem and a text appears on a web page Have me proposing several solution of which you its would be nice that you to regulate this problem and I am with windows 10
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#241 [05:26] <JohnCena> i used to play all the time but i think because of all the updates ive missed when i tried to log back in recently it wouldnt let me and all i have is proof that i migrated my account a while back to change my username
#242 [05:26] <Andrio> ??> Tatiana launcher/crash-log
#243 [05:26] <Absol> Tatiana: We need to see your crash log, which appears after a crash.
#244 [05:26] <Absol> Tatiana: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#245 [05:26] <Andrio> JohnCena, what happens when you try to log in?
#246 [05:29] <JohnCena> it says my username or password is incorrect. Its also weird because mojang emailed me a long time ago saying i successfully migrated my account but i can no longer log in there either
#247 [05:29] <Andrio> Tried resetting your password?
#248 [05:29] * mayk [mayk@notlogged] has joined #minecrafthelp
#249 [05:30] <Tatiana> http://paste.ubuntu.com/23763628/ here is the link
#250 [05:30] <Andrio> Tatiana, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#251 [05:31] <JohnCena> i am right now andrio
#252 [05:31] <JohnCena> yea its telling me wrong username or password
#253 [05:32] <Andrio> JohnCena, did you get the email?
#254 [05:32] <Tatiana> If I update my drivers its could walk?
#255 [05:33] <Andrio> Tatiana, there's no update, though, for Windows 10
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#258 [05:33] <JohnCena> no it wont send its telling me im putting the wrong minecraft username or password
#259 [05:34] <Tatiana> And update my graphics card?
#260 [05:34] <Santox_HD> hallo,wenn ich minecraft spielen will steht dort polay demo
#261 [05:34] <Willinator94> Hallo ich hätte eine Frage zu dem windows 10 Minecraft code den man bei einem Kauf dazubekommt
#262 [05:34] <Santox_HD> hallo,wenn ich minecraft spielen will steht dort play demo,obwohl ich es gekauft habe
#263 [05:35] <Tatiana> And do you know if a windows 10 update could happen?
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#265 [05:38] <JohnCena> i stopped playing for a couple of months and when i came back i couldnt log in anymore and before that i had migrated my account
#266 [05:39] <Tatiana> JohnCena I have exactly the same problem as you
#267 [05:40] <JohnCena> Tatiana thats weird i wonder if its because of all the updates it looks like theyve added
#268 [05:40] <Andrio> yeah, no you're not.
#269 [05:41] <Andrio> JohnCena, try resetting your password at https://account.mojang.com/password.
#270 [05:41] <Andrio> ??> Santox_HD lang/DE
#271 [05:41] <Absol> Santox_HD: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#272 [05:42] <Tatiana> JohnCena Yes you are right but how to play again and I have a question you have windows 10?
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#274 [05:47] <JohnCena> Andrio that seemed to have fixed the problem for me, Tatiana try doing the same thing? No i do not i'm using windows 8
#275 [05:48] <ZeronixMC> Hello, so I have this problem that I cant see player skins in 1.10.2 nor can I play on few servers, some work some don't, Pls help!
#276 [05:49] <Tatiana> JonhCena have solved your problem if yes how
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#282 [05:54] <Tatiana> I logged in #minecrafthelp now I do what JohnCena?
#283 [05:55] <ZeronixMC> I have this problem in 1.10.2 that I can't see players skins, and I can't play on some servers.
#284 [05:56] <Tatiana> Thank you very much to all those who helped me I will try to find a solution
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#288 [06:01] <ZeronixMC> I have this problem in 1.10.2 that I can't see players skins, and I can't play on some servers.
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#292 [06:09] <ZeronixMC> Can someone finnaly help
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#294 [06:09] <Chromaryu> ZeronixMC:
#295 [06:10] <Chromaryu> ??> ZeronixMC tools/hjt
#296 [06:10] <Absol> ZeronixMC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#297 [06:10] <Absol> ZeronixMC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#301 [06:12] <ZeronixMC> http://paste.ubuntu.com/23763810/
#302 [06:13] <Chromaryu> ??> ZeronixMC av/avg
#303 [06:13] <Absol> ZeronixMC: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#304 [06:13] <Absol> ZeronixMC: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#305 [06:13] <Chromaryu> and
#306 [06:13] <ZeronixMC> and??
#307 [06:13] <Chromaryu> For in case,
#308 [06:13] <Chromaryu> ??> ZeronixMC av/adwcleaner
#309 [06:13] <Absol> ZeronixMC: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#310 [06:13] <Absol> ZeronixMC: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#311 [06:14] <ZeronixMC> Im gona try the second one becouse avg I had that last time
#312 [06:14] <ZeronixMC> and I turned avg off for minecraft
#313 [06:14] <ZeronixMC> so brb like in idk 5 to 8 mins depending
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#316 [06:19] <ZeronixMC> ok Im back
#317 [06:19] <Chromaryu> wb
#318 [06:19] <ZeronixMC> so the only thing it cleaned it was like System care or something
#319 [06:19] <ZeronixMC> And now it should work?
#320 [06:19] <Chromaryu> Try it
#321 [06:19] <ZeronixMC> ok
#322 [06:21] <ZeronixMC> so far im trying 1.10.2 but it can only see 1 server
#323 [06:21] <ZeronixMC> the rest doesnt even appear
#324 [06:22] <ZeronixMC> Like It sais " Pinging " but like 1 min later it sais " Can't connect to server. "
#325 [06:22] <Chromaryu> That's default behaivor
#326 [06:23] <Chromaryu> if Server is not alive/ typed wrong IP addr/ that'll cause
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#328 [06:24] <Andrio> ZeronixMC, can you give us the address of a server you can't get to?
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#339 [06:52] <Cat15368> They should put an arrow holder in minecraft
#340 [06:53] <Chromaryu> Cat15368: lol.
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#343 [06:56] <Iceysnowflake> im having an issue loading minecraft
#344 [06:56] <Iceysnowflake> http://paste.ubuntu.com/23763948/
#345 [06:57] <Iceysnowflake> I was told to send you guys this URL
#346 [06:59] <Chromaryu> ??> Iceysnowflake oem/hp/product-number
#347 [06:59] <Absol> Iceysnowflake: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#348 [06:59] <Absol> Iceysnowflake: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#349 [07:02] * fairyXlights [fairyXlights@notlogged] has joined #minecrafthelp
#350 [07:03] <Iceysnowflake> fn+ esc doesnt work...
#351 [07:03] <Iceysnowflake> how do i find hp assistant page?
#352 [07:03] <Iceysnowflake> apologies for being thick)
#353 [07:03] <Chromaryu> Read Absol
#354 [07:04] <Iceysnowflake> search for "HP Support Assistant" in Windows.
#355 [07:04] <Iceysnowflake> how do i do that?
#356 [07:04] <Chromaryu> Yeah.
#357 [07:04] <Iceysnowflake> i typed hp assistant blah blah in the search
#358 [07:05] <Iceysnowflake> but i guess it is wriong
#359 [07:05] <fairyXlights> For sometime now i havent been able to go onto my minecraft. I cant it comes up with a crash error so i tried to update my gaphic drivers and it said that it failed to install?
#360 [07:05] <Chromaryu> Andrio: Plz
#361 [07:05] <Chromaryu> ??> fairyXlights win/dxidag
#362 [07:05] <Chromaryu> ??> fairyXlights win/dxdiag
#363 [07:05] <Absol> fairyXlights: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#364 [07:05] <fairyXlights> thanks i will try this!
#365 [07:06] <Iceysnowflake> guys, I did that))) what do I do now?
#366 [07:06] <Chromaryu> Iceysnowflake: I don't know what issue you have; You'll have to wait for another helper ;/
#367 [07:07] <Iceysnowflake> how do i find hp assistant page?\
#368 [07:07] <Iceysnowflake> please a step by step instruction would be greatly appreciated by this pc dummy)
#369 [07:09] * ghytre [ghytre@notlogged] has joined #minecrafthelp
#370 [07:10] <ghytre> is it possible to play minecraft on ps4 together with a friend on the pc version?
#371 [07:10] <Andrio> Iceysnowflake, tried searching on the Start menu for HP Support Assistant?
#372 [07:11] <Chromaryu> ghytre: No,
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#376 [07:11] <fairyXlights> okay im back
#377 [07:12] <fairyXlights> http://paste.ubuntu.com/23764008/
#378 [07:12] <wallinq> i need help with my minecraft when i start it up then i get crash report and fix the problem
#379 [07:12] <fairyXlights> thats what i have!
#380 [07:12] <fairyXlights> i have the exact same thing but have no idea how to fix it!
#381 [07:12] <ghytre> Chromaryu: thx.. i saw this article [ http://www.pocket-lint.com/news/137034-microsoft-is-finally-letting-xbox-one-ps4-and-pc-gamers-play-together] and was hoping it was implemented
#382 [07:13] <wallinq> http://paste.ubuntu.com/23764030/
#383 [07:14] <Chromaryu> fairyXlights: I am sorry but your graphic card is too old for Windows 10.
#384 [07:14] <fairyXlights> do you know how i can down grade from windows 10?
#385 [07:14] <Chromaryu> fairyXlights: How many days passed since you upgraded
#386 [07:14] <Chromaryu> ?
#387 [07:14] <fairyXlights> ages ago oOpS
#388 [07:15] <Chromaryu> You need to use Recovery disc.
#389 [07:15] <fairyXlights> okay how do i get onto this?
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#391 [07:16] <wallinq> chromaryu waht about me?
#392 [07:16] <Andrio> wallinq, do you know what your PC's video card is?
#393 [07:16] <wallinq> no
#394 [07:17] <wallinq> i think you can see it in my ubuntu
#395 [07:17] <fairyXlights> im really confused on how to do anything i just really want to play my minecraft game ;-;
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#398 [07:19] <wallinq> andrio did you find it ?
#399 [07:21] <Andrio> There's nothing there... that's what's odd
#400 [07:21] <wallinq> ooh
#401 [07:21] <wallinq> i think i have a nvidia qudra
#402 [07:21] <wallinq> 1500fx
#403 [07:22] <Andrio> You can try installing the driver for that.
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#405 [07:22] <wallinq> can i have a link?
#406 [07:23] <Andrio> wallinq: http://www.nvidia.co.uk/download/driverResults.aspx/52400/en-uk
#407 [07:24] <wallinq> thnx
#408 [07:26] <wallinq> it doesnt work
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#410 [07:27] <Andrio> mm
#411 [07:29] * KekkooSpiga98 [KekkooSpiga98@notlogged] has joined #minecrafthelp
#412 [07:29] <Andrio> wallinq, find me your PC's service tag
#413 [07:29] * Ratatouille [Ratatouille@notlogged] has joined #minecrafthelp
#414 [07:29] <Andrio> ??> wallinq oem/dell/service-tag
#415 [07:29] <Absol> wallinq: You can find your Service Tag here: http://www.dell.com/support/contents/us/en/19/category/Product-Support/Self-support-Knowledgebase/locate-service-tag
#416 [07:30] <Dohhers> Hey guys, I need some help regarding my friends minecraft, after starting the launcher, it crashes after a few seconds, leaving error films in the folder, I have one here if anyone can take a look?
#417 [07:31] <Ratatouille> Hi
#418 [07:31] <Ratatouille> I have the java error
#419 [07:31] <Ratatouille> null.pointer when i try to connect to a server
#420 [07:31] <Ratatouille> can someone help me?
#421 [07:32] <KekkooSpiga98> Hi, when i try to log in in my account, appears an error that says "Unknown e-mail address or password."
#422 [07:33] <Ratatouille> javva.NullPointerException
#423 [07:33] <Ratatouille> how do i fix that?
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#426 [07:39] <Dohhers> <mattym> are you around? I briefly spoke to you last night
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#433 [07:43] <wallinq_> andrio
#434 [07:44] <wallinq_> my service tag is G2XQW1J
#435 [07:45] <Dohhers> Anybody around to help me with Launcher errors?
#436 [07:49] <Andrio> wallinq_, ok
#437 [07:51] <wallinq_> have you found the problem
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#439 [07:52] <Andrio> Oh hey, Firefox crashed
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#441 [07:54] <wallinq_> have you found the problem Andrio
#442 [07:54] <Andrio> The problem is either missing video card drivers, or an unsupported video car
#443 [07:54] <Andrio> d
#444 [07:55] <wallinq_> what is the best i can do ?
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#447 [07:56] <Thyrilias> http://paste.ubuntu.com/23764180/
#448 [07:56] <Thyrilias> Its about my drivers
#449 [07:56] <Thyrilias> I was send here from minecraft.net support
#450 [07:57] <Andrio> wallinq_, find out what video card, if any, you have, as there isn't one listed in the manual
#451 [07:57] <Andrio> also, if you can, check whether it's installed properly
#452 [07:57] <wallinq_> idk
#453 [07:57] <Andrio> wallinq_, did you set up that PC?
#454 [07:57] <wallinq_> nahh
#455 [07:57] <Andrio> Perhaps whoever did can help.
#456 [07:58] <Andrio> Thyrilias, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064.
#457 [07:59] <Thyrilias> I will try thanks
#458 [07:59] <wallinq_> so i updated all my drivers like 2 days ago and then after that my screen resolution was change so now i cant use the recommended one and after that i couldent play minecraft anymore
#459 [07:59] <wallinq_> so i updated all my drivers like 2 days ago and then after that my screen resolution was change so now i cant use the recommended one and after that i couldent play minecraft anymore
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#464 [08:07] <Justin_> I purchased a third minecraft account not the christmas we just had but the one before that and it was under the email jayteebe.justin@gmail.com, or at least i thought it was, and the ign was and still is AlcoholPlusMC. I know it still is by looking on namemc.com. I would like to be able to access the account but it only lets me play the demo mode under that email so i'm worried i may be using the wrong email. What can
#465 [08:11] <Andrio> Justin_, perhaps the account was stolen.
#466 [08:11] <Andrio> ??> Justin_ account/send-email
#467 [08:11] <Absol> Justin_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#468 [08:11] <Absol> Justin_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#469 [08:13] <Dohhers> Anyone around to help with Minecraft Launcher Errors? I'm really stuck, I have an error file ready
#470 [08:13] <Andrio> Dohhers, may I see that file?
#471 [08:14] <Andrio> ??> Dohhers paste
#472 [08:14] <Absol> Dohhers: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#473 [08:14] <Dohhers> <Andrio> Here you go, http://pastebin.com/94ngS0nw
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#476 [08:17] <Andrio> (o_o)
#477 [08:18] <Dohhers> Andrio, I assume that ain't good? haha
#478 [08:18] <Andrio> I'd assume a crash in something named KERNELBASE.dll ain't good.
#479 [08:21] <Dohhers> Are you able to expand on what that is? I'm real stuck haha, it's a friends PC, have no idea what to do!
#480 [08:21] <Dohhers> I'm guessing this involves fixing windows system files?
#481 [08:23] <Andrio> Perhaps, though Minecraft is probably the least of your worries if that one is busted.
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#485 [08:32] <Hacki> I have a question: My mojang Account is like existing but also like not existing : 1.My Passwort didnt work(I try to reset but if i send it to my main Email then there comes no email) 2.My Acoount name (H3CKI) and the Email exists (When i try to register this email is there and it is used) so what can i do?
#486 [08:32] <Andrio> Hacki, checked your spam folder?
#487 [08:32] * StefanXPMeGa [StefanXPMeGa@notlogged] has joined #minecrafthelp
#488 [08:33] <StefanXPMeGa> Hi - I recently upgraded from Windows7 to 10. Cannot run Minecraft anymore.
#489 [08:34] * Harryhigh5 [Harryhigh5@notlogged] has joined #minecrafthelp
#490 [08:34] <Harryhigh5> Hello
#491 [08:34] <StefanXPMeGa> Hello Harry!
#492 [08:34] <Hacki> @Andrio yes i do
#493 [08:35] <Andrio> ??> Hacki account/send-email
#494 [08:35] <Absol> Hacki: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#495 [08:35] <Absol> Hacki: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#496 [08:35] <Harryhigh5> I have an issue, I wanted to change my skin and on the minecraft.net website you need to login with email and password. I can't remember the email used and I have tried all emails it would've been related to. Any help or solutions?
#497 [08:35] <StefanXPMeGa> OK - I will try this - thx for answerring
#498 [08:35] <Andrio> ??> Harryhigh5 account/forgot-email
#499 [08:35] <Absol> Harryhigh5: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#500 [08:35] <Andrio> StefanXPMeGa, what?
#501 [08:36] <StefanXPMeGa> Sorry - thought response was for me..
#502 [08:36] * Harryhigh5 [Harryhigh5@notlogged] has quit. (Client Quit)
#503 [08:39] <StefanXPMeGa> reiterating_: Hi - I recently upgraded from Windows7 to 10. Cannot run Minecraft anymore.
#504 [08:40] <Andrio> StefanXPMeGa, what happens when you try?
#505 [08:41] <StefanXPMeGa> Minercraft crashes when I try to run.: ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 08-01-17 15:32 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
#506 [08:41] <StefanXPMeGa> maybe not the most elegant description...
#507 [08:42] <Andrio> ??> StefanXPMeGa win/DXDiag
#508 [08:42] <Absol> StefanXPMeGa: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#510 [08:45] <StefanXPMeGa> Ok - I'll try - will be back soon
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#513 [08:53] <StefanXPMeGa> Hi again: can I paste the Ubuntu pastebin here?
#514 [08:54] <Andrio> You can paste the link to it here.
#515 [08:54] <StefanXPMeGa> Here it is: http://paste.ubuntu.com/23764600/
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#517 [08:56] <Andrio> StefanXPMeGa, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#518 [09:01] <StefanXPMeGa> Thx Andrio, I feared that. I tried also to download an Intel Chipset Device sw (INF update utility-exe Only) v10.1.1.14 but the update failed. Could this be related?
#519 [09:02] <Andrio> Probablu.
#520 [09:02] <StefanXPMeGa> But would a downgrade alone do the job?
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#523 [09:04] <Andrio> No, you'd also have to install the driver for your chipset.]
#524 [09:05] <StefanXPMeGa> the one I mentioned above?
#525 [09:05] <Andrio> That might work
#526 [09:05] <Andrio> I don't usually trust auto-detectors, other than Windows Update on Windows 10, though.
#527 [09:07] <StefanXPMeGa> Thx and bye
#528 [09:07] <Andrio> o/
#529 [09:18] * SLOBODAN [SLOBODAN@notlogged] has joined #minecrafthelp
#530 [09:18] * Zachary_ [Zachary_@notlogged] has joined #minecrafthelp
#531 [09:19] <Zachary_> hi I'm having trouble with minecraft
#532 [09:19] <Zachary_> I need help
#533 [09:19] * SLOBODAN [SLOBODAN@notlogged] has quit. (Client Quit)
#534 [09:20] <Zachary_> its the end portal. is it 3 by 3??
#535 [09:23] <Andrio> It's 5×5×1 including the frams.
#536 [09:23] <Andrio> frame*
#537 [09:23] * Bunk [Bunk@notlogged] has joined #minecrafthelp
#538 [09:23] <Bunk> Hey sup
#539 [09:24] <Bunk> Hmm, i experienced a waterfall in a cavern, which then vanishes. Can i somehow dive down it ?
#540 [09:25] * tigerman625 [tigerman625@notlogged] has joined #minecrafthelp
#541 [09:25] <Andrio> Not if it's gone...
#542 [09:26] <tigerman625> hi im having problems launching minecraft every time i do it crashes http://paste.ubuntu.com/23764755/
#543 [09:29] <tigerman625> it said my graphics diver is bad or something
#544 [09:30] <tigerman625> and the link is my current graphic driver i think
#545 [09:30] <Andrio> tigerman625, try installing this driver: https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81498
#546 [09:31] <Bunk> Andrio: OK
#547 [09:31] <tigerman625> ok
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#550 [09:31] <ellen> Hi, I just installed windows 8 on my computer and im trying to play minecraft and it keeps crashing.
#551 [09:32] <Bunk> Gotta dig on a bit
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#553 [09:34] <tigerman625> ill try that link u gave me
#554 [09:34] <ellen> How does this work?
#555 [09:34] <tigerman625> what do i click once i get there
#556 [09:35] <Andrio> tigerman625, the .exe
#557 [09:35] <tigerman625> ok ill try
#558 [09:35] <Andrio> ??> ellen launcher/crash-log
#559 [09:35] <Absol> ellen: We need to see your crash log, which appears after a crash.
#560 [09:35] <Absol> ellen: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#561 [09:35] <ellen> yeah i have the link already
#562 [09:35] <ellen> should I just paste the link here?
#563 [09:35] <Andrio> Yes
#564 [09:35] <ellen> http://paste.ubuntu.com/23764789/
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#567 [09:37] <tigerman625> ok im downloading it
#568 [09:37] <tigerman625> what do i do after that
#569 [09:37] <Andrio> tigerman625, open it
#570 [09:38] <tigerman625> ok ill open it when its done
#571 [09:38] <Andrio> ellen, install this driver: http://www.nvidia.co.uk/download/driverResults.aspx/112626/en-uk
#572 [09:38] <ellen> okay
#573 [09:39] <tigerman625> its saying the signature of win64_154029.4501.exe is corrupt or invalid
#574 [09:39] <tigerman625> and giving me a option to delete it or veiw downloads
#575 [09:39] <Andrio> tigerman625, try downloading it again, then.
#576 [09:40] <tigerman625> ok
#577 [09:40] <tigerman625> there are two options to download witch one do i download
#578 [09:41] * DrButtCheekss [DrButtCheekss@notlogged] has joined #minecrafthelp
#579 [09:41] <Andrio> tigerman625, the .exe
#580 [09:41] <tigerman625> there are bothe .exe
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#583 [09:42] <tigerman625> oh nvm
#584 [09:42] <tigerman625> it said its currptid or invalad again
#585 [09:43] <Andrio> Unstable Internet connection?
#586 [09:43] <tigerman625> no i have a decent conection
#587 [09:44] <Andrio> hm
#588 [09:44] <Andrio> Well, I need to sleep; sorry
#589 [09:44] <tigerman625> can somone else help me
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#592 [09:45] <tigerman625> is anyone else able to help me
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#594 [09:48] <tigerman625> can someone help me get a better graphic driver
#595 [09:49] * Zachary_ [Zachary_@notlogged] has quit. (Ping timeout: 180 seconds)
#596 [09:50] <tigerman625> please
#597 [09:58] <tigerman625> can a admin help me
#598 [10:00] <tigerman625> my minecraft launcher keeps crashing and saying that i need a better graphic launcher
#599 [10:00] <tigerman625> graphic driver*
#600 [10:01] <Burke> Do you have a dxdiag report?
#601 [10:01] <tigerman625> yes
#602 [10:01] <Burke> Can I have the link
#603 [10:01] <tigerman625> http://paste.ubuntu.com/23764755/
#604 [10:01] <Burke> Okay one sec
#605 [10:02] <tigerman625> ok
#606 [10:02] <tigerman625> thanks so much for trying to help
#607 [10:03] <Burke> tigerman625: Can you download these graphics drivers? https://downloadcenter.intel.com/download/26229
#608 [10:03] <tigerman625> ok
#609 [10:04] <tigerman625> both
#610 [10:04] <Burke> The first file
#611 [10:05] <tigerman625> i tryed the exe 3 times and it said it was currptid or invadid
#612 [10:05] <Burke> Can you download the second file?
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#614 [10:06] * katie is now known as Guest15355
#615 [10:08] <Guest15355> when I click on multiplayer all I get is scanning for games on your local network, but none ever come up
#616 [10:09] <Burke> Guest15355: You have to create a server first
#617 [10:09] <tigerman625> burke can u send me another link
#618 [10:09] <Burke> tigerman625: It's on the same link
#619 [10:09] <Burke> tigerman625: The second file
#620 [10:09] <tigerman625> its buging out for me
#621 [10:09] <tigerman625> and not showing the second link
#622 [10:09] <tigerman625> file*\
#623 [10:09] <Guest15355> how do I create a server
#624 [10:10] <Burke> tigerman625: https://downloadcenter.intel.com/downloads/eula/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F26229%2Feng%2Fwin64_154028.4501.zip
#625 [10:10] <Burke> Guest15355: Click the button that says "Add Server"
#626 [10:10] <Guest15355> ok
#627 [10:11] <Guest15355> now
#628 [10:11] <Guest15355> no what?
#629 [10:12] <Burke> Guest15355: You have to add a server name and server ip to a server you think you'd like. You can find a list online.
#630 [10:12] <Burke> ?? Guest15355 mp/servers
#631 [10:12] <Burke> ??> Guest15355 mp/servers
#632 [10:13] <Absol> Guest15355: There currently is no master list of all Multiplayer servers. Fan-made indexes include http://minestatus.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#633 [10:13] <Absol> Guest15355: MinecraftForum's list can be found at http://www.minecraftforum.net/forums/servers, also try #smp.
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#637 [10:22] <Guest15355> but how do I get it to automatically find local servers
#638 [10:22] <Burke> You can only join local servers if someone is hosting a server on the same network you're on
#639 [10:22] <Burke> s/network/network that/
#640 [10:22] <ExtremeBot> Burke meant to say: You can only join local servers if someone is hosting a server on the same network that you're on
#641 [10:25] <Guest15355> ok thx
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#650 [10:42] <tigerman625> hello can someone help me get a better graphic driver?
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#652 [10:44] * tigerman625 [tigerman625@notlogged] has joined #minecrafthelp
#653 [10:45] <tigerman625> can someone help me get a better graphic driver
#654 [10:45] <tigerman625> i lost conection with one of the helpers
#655 [10:46] <tigerman625> can bruke help me
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#657 [10:50] <tigerman625> can anyone help me
#658 [10:51] * guigui64 [guigui64@notlogged] has joined #minecrafthelp
#659 [10:51] <Luis> My account has been disputed
#660 [10:52] <Luis> help me
#661 [10:52] <tigerman625> i need a better graphic driver
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#664 [10:55] <tigerman625> bruke are u there?
#665 [10:55] <Ezo> I just reset my son's acct password multiple times trying to log in. i've tried too many times, now. I have not been able to log in to his account.
#666 [10:56] <Ezo> running in to an issue where i know the password is right for the email address of his account, and i still cant log in
#667 [10:56] <Ezo> whats the deal??
#668 [10:57] * guigui64 [guigui64@notlogged] has quit. (Quit: Web client closed)
#669 [10:57] <jjs999jjs> to apply for any rank on any webcomgaming server go here http://webcomgaming.co.uk to the FORUM, and register, activate, sign in and apply in correct section... [note: its an APPLY, So its not guaranteed you get the rank you wanted.] ◕‿◕
#670 [10:58] * Martijn-98 [Martijn-98@notlogged] has joined #minecrafthelp
#671 [10:58] <Martijn-98> Hello
#672 [10:58] <tigerman625> jjs
#673 [10:58] <tigerman625> can u help me
#674 [10:58] <Martijn-98> Can someone help me?
#675 [10:58] <tigerman625> i need a better graphic driver
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#678 [11:02] <tigerman625> is there anyone that can help me get a better graphic driver
#679 [11:02] <Tri_Bolt> hye
#680 [11:03] <Tri_Bolt> is here a helper???
#681 [11:03] <tigerman625> idk
#682 [11:03] <tigerman625> i hope there is
#683 [11:03] <Tri_Bolt> omg
#684 [11:03] <Tri_Bolt> this helper site is so dumb
#685 [11:03] <Tri_Bolt> no 1 is online
#686 [11:03] <Tri_Bolt> i rtyt to contact
#687 [11:04] <Tri_Bolt> fuck this help support
#688 [11:04] * Absol kicked Tri_Bolt from #minecrafthelp (Reason: ri_Bolt :Keep it civilized, you are just a human being)
#689 [11:04] * Tri_Bolt [Tri_Bolt@notlogged] has joined #minecrafthelp
#690 [11:04] <Tri_Bolt> hye
#691 [11:04] <tigerman625> can u help me abso1
#692 [11:04] <Tri_Bolt> hye
#693 [11:04] <tigerman625> hi
#694 [11:04] <Tri_Bolt> whit what?
#695 [11:04] <tigerman625> didnt u just get kick
#696 [11:04] <Tri_Bolt> xD
#697 [11:04] <Tri_Bolt> hahaha
#698 [11:04] <Tri_Bolt> i know
#699 [11:05] <Tri_Bolt> il keep goining
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#701 [11:05] <tigerman625> lol
#702 [11:05] <Tri_Bolt> fuck them
#703 [11:05] * Absol kicked Tri_Bolt from #minecrafthelp (Reason: ri_Bolt :Keep it civilized, you are just a human being)
#704 [11:05] * Tri_Bolt [Tri_Bolt@notlogged] has joined #minecrafthelp
#705 [11:05] <Tri_Bolt> xDDDDD
#706 [11:05] <Tri_Bolt> u cant keep on kicking me mc
#707 [11:05] <tigerman625> can u help me abso
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#709 [11:06] <tigerman625> can anone help
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#713 [11:10] <Andy> i have recently been trying to play minecraft nut not being aloud to sign in due to the email i was using the provider was changed from white cable too virgin media. it is not allowing me to sign in any help would be greatly appreciated.
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#717 [11:10] <Andy> i have recently been trying to play minecraft nut not being aloud to sign in due to the email i was using the provider was changed from white cable too virgin media. it is not allowing me to sign in any help would be greatly appreciated.
#718 [11:11] <tigerman625_> i need a link to a better graphic driver for windows 10
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#721 [11:11] <Andy> help plz someone!
#722 [11:11] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#723 [11:12] <Andy> ok sorry
#724 [11:12] <tigerman625_> sorry
#725 [11:12] <tigerman625_> i had someone helping me but i lagged out
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#733 [11:18] <tigerman625_> ill come back later
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#735 [11:19] <xbonesx> Hello all
#736 [11:21] <xbonesx> So I have a low end pc that I've been considering installing linux on because it doesn't handle win7 very well. My question is, how well does minecraft play on linux and would someone be capable of joining a game hosted via windows lan?
#737 [11:22] <thgilfodrol> xbonesx: mc should run fine on linux if you have the drivers for your hardware
#738 [11:23] <thgilfodrol> should also be able to join lan with windows PCs too, but haven't tried it myself
#739 [11:24] * Mario [Mario@notlogged] has joined #minecrafthelp
#740 [11:27] <Mario> Hi - Trying to plat -two local players- in mine craft. The control #1 only allow straing movements. The Control #2 works right. I thought was an issue with teh control so I exhanged them and still is the same. Just player teo can move 360 Degrees
#741 [11:27] <xbonesx> the laptop is a 2.2ghz dual core amd with only 3gb of ram installed. The kids really like playing the game with me and I was wondering if Id be better going to linux
#742 [11:28] <xbonesx> right now I have to have optifine installed and every setting is at its lowest. also the ram and cpu are maxed during gameplay and usually 1/4 to 1/2 during now gaming
#743 [11:29] <Mario> I have to step out
#744 [11:29] <Mario> Thanks
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#748 [11:30] <xbonesx> thgilfodrol: thoughts? ^^^^
#749 [11:34] <Guest94189> When playing multiplayer just one control is working properly. The second controller just the top left thumbstick works, So only allows straight movements.I thought was the controller so I Exchange them and the problem continues. So it is maybe a bug in minecraft?
#750 [11:34] * dezinho1975 [dezinho1975@notlogged] has joined #minecrafthelp
#751 [11:35] <Guest94189> No. I hasn't
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#763 [11:52] <Xperiaq> Hello, i got some problem with the dxiag thing.
#764 [11:52] <Xperiaq> It redirects me to here
#765 [11:53] * Kirito is now known as Kazuto
#766 [11:53] <Kazuto> ??> Xperiaq win/dxdiag
#767 [11:53] <Absol> Xperiaq: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#768 [11:54] <Xperiaq> The page doesnt work.
#769 [11:54] <M4agh87> Every time I try to upload my world saves from PS3 to PS4 it stays at 0 and if I hit back it freezes up
#770 [11:54] <Kazuto> Xperiaq: What do you mean?
#771 [11:54] <Xperiaq> It says the page isnt avaible
#772 [11:54] <Xperiaq> Works now.
#773 [11:54] * Bob [Bob@notlogged] has joined #minecrafthelp
#774 [11:54] <Kazuto> Xperiaq: What browser are you using?
#775 [11:55] <Xperiaq> Chrome, but I already done all the steps
#776 [11:55] <Xperiaq> I got the whole file copied
#777 [11:55] <Kazuto> Xperiaq: So you have a DxDiag report?
#778 [11:55] <Xperiaq> Yes
#779 [11:56] <Kazuto> Xperiaq: Okay. I want you to copy the whole report and paste it at http://paste.ubuntu.com/ please
#780 [11:56] <Xperiaq> Pasted it into Ubuntu
#781 [11:56] <Xperiaq> Done
#782 [11:56] <Kazuto> Then provide us with the link
#783 [11:56] <Xperiaq> http://paste.ubuntu.com/23765566/
#784 [11:56] <Kazuto> Thanks, one moment
#785 [11:57] <Xperiaq> Okay
#786 [11:57] <Bob> Hello I received a suspicious activity on my account Mojang. So I changed the password and now I can not access my account
#787 [11:57] * daviarcanjo [daviarcanjo@notlogged] has joined #minecrafthelp
#788 [11:58] <Kazuto> Bob: One moment please
#789 [11:58] <Kazuto> Bob: I'm almost done with Xperiaq, then I'll assist you
#790 [11:58] <Bob> ok :)
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#793 [11:59] <Kazuto> Xperiaq: Please download and install: http://downloads.dell.com/video/AMD_RADEON-HD4350--512MB-_A03_R226922.exe
#794 [12:00] <Xperiaq> What is it?
#795 [12:00] <Xperiaq> Downloading rn
#796 [12:00] <Kazuto> Xperiaq: An updated driver for your graphics card
#797 [12:00] * daviarcanjo [daviarcanjo@notlogged] has quit. (Ping timeout: 180 seconds)
#798 [12:01] <Kazuto> Yours is slightly out of date
#799 [12:01] <Kazuto> Hopefully it'll resolve your issue (it normally does)
#800 [12:01] <Xperiaq> Okay, just got my pc fixed so maybe thats why
#801 [12:01] <Kazuto> Bob: Looking into your issue now
#802 [12:01] <Xperiaq> I'll stay in the chat in case it doesn't work.
#803 [12:01] <Bob> ok :)
#804 [12:02] <Kazuto> ??> Bob account/hacked
#805 [12:02] <Absol> Bob: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#806 [12:02] <Absol> Bob: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#807 [12:02] <Kazuto> I know you said you changed your password, but please follow the instructions anyway :)
#808 [12:02] <Bob> i dont think i played minecraft today
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#810 [12:04] <Kazuto> Bob: What do you mean by "cannot access my account?" Do you mean http://account.mojang.com/me isn't letting you log in? The Minecraft launcher doesn't work?
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#812 [12:04] <Bob> i cant login technic launcher and mojang website too
#813 [12:05] <Kazuto> Bob: We don't support Technic, unfortunately. Can you try with the vanilla client?
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#815 [12:06] <Bob> i cant downloud it without login to mojang :(
#816 [12:07] <Kazuto> Bob: You can download the launcher without logging in
#817 [12:07] <Kazuto> One moment
#818 [12:08] <Kazuto> Bob: https://launcher.mojang.com/download/MinecraftInstaller.msi
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#820 [12:09] <Bob> ok
#821 [12:10] <Xperiaq> I finished the installation, did it update my card now?
#822 [12:10] <Kazuto> Xperiaq: Did it say to restart?
#823 [12:11] <Xperiaq> No, when did it have to say that?
#824 [12:11] <Xperiaq> But didnt get it
#825 [12:11] <Kazuto> Xperiaq: It might have said it at the end. Try Minecraft again
#826 [12:11] <Xperiaq> Okay
#827 [12:11] <Kazuto> If it needs a restart it's fine
#828 [12:13] <Xperiaq> Works! Thanks for the help :)
#829 [12:13] <Kazuto> No problem! :)
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#831 [12:14] <Kazuto> Bob: Anything?
#832 [12:15] <Bob> username or password is incorrect
#833 [12:15] <Kazuto> Bob: How many times have you tried?
#834 [12:15] <Bob> a lot
#835 [12:15] <Kazuto> ??> Bob account/throttle
#836 [12:16] <Bob> i change password 3time today
#837 [12:16] <Kazuto> ...c'mon, Absol
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#839 [12:16] <Kazuto> Bob: Your account is throttled for you trying to access it too many times. You need to wait at least an hour without doing anything related to your account, then try again
#840 [12:16] <Cozza> I need help with my TID
#841 [12:16] <Kazuto> Cozza: TID?
#842 [12:16] <Cozza> someone stole my account but i have the TID
#843 [12:16] <Cozza> and dont know what to do with it
#844 [12:16] <Kazuto> ??> Cozza account/hacked
#845 [12:16] <Absol> Cozza: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#846 [12:16] <Absol> Cozza: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#848 [12:17] <Kazuto> Cozza: You'll use it if you need to contact Mojang
#849 [12:17] <Kazuto> It's to prove you're the owner of your account
#850 [12:17] <Cozza> I know i have my TID
#851 [12:17] <Cozza> how do I contact mojang customer support.
#852 [12:17] <Kazuto> Follow Absol's link above ^
#853 [12:18] <bunt_cake> My game keeps crashing for the reason that it has "failed to start game" i have the full crash report but i cannot figure out what caused this I was playing last night and it crashed and has continued to do so even though i restarted my launcher and my server three times
#854 [12:18] <Bob> Kazuto: ok thanks
#855 [12:18] <Cozza> can I have a direct link to contact customer support please.
#856 [12:18] <Kazuto> bunt_cake: Please paste the crash report to http://paste.ubuntu.com/ and give us the link it redirects you to
#857 [12:18] <Kazuto> ??> Cozza mojang/email
#858 [12:18] <Absol> Cozza: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#859 [12:18] <Cozza> my internet is really slow and I can't find it on the page
#860 [12:18] <Absol> Cozza: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#864 [12:20] <bunt_cake> http://paste.ubuntu.com/23765756/ that is my crash report
#865 [12:20] <Christmas_> I need help with a mojang about
#866 [12:20] <Yoann> Hello, i have a problem with my mojang account, i have changed my password but I can not connect to my account :/
#867 [12:21] <Christmas_> Account
#868 [12:21] <Kazuto> ??> bunt_cake mods
#869 [12:21] <Absol> bunt_cake: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#870 [12:21] <Absol> bunt_cake: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#872 [12:21] <Kazuto> Christmas_: What's the issue?
#873 [12:21] <bunt_cake> okay one second
#874 [12:21] <Kazuto> Yoann: One moment
#875 [12:21] <Kazuto> Yoann: Your account is throttled for you trying to access it too many times. You need to wait at least an hour without doing anything related to your account, then try again
#876 [12:22] <Yoann> Ok thank you
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#879 [12:22] <Kazuto> No problem
#880 [12:23] <hoi_______hoi> i want to play minecraft
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#882 [12:23] <bunt_cake> http://paste.ubuntu.com/23765775/
#883 [12:24] <bunt_cake> there sorry i did the wrong crash report
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#885 [12:25] <Kazuto> bunt_cake: 1. It's the same crash report, you just removed the mod stuff
#886 [12:25] <Kazuto> bunt_cake: 2. You still have a line that says you modded ;)
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#888 [12:25] <bunt_cake> i deleted them and the game still crashed
#889 [12:26] <bunt_cake> like is there somewhere i can go where they can help me :( i wasnt trying to be tricky i thought it would fix it
#890 [12:26] * BotoBalboa [BotoBalboa@notlogged] has joined #minecrafthelp
#891 [12:26] <Kazuto> bunt_cake: One moment
#892 [12:26] <BotoBalboa> Hello its here somebody from mojang ? :D i need help
#893 [12:27] <Kazuto> ??> bunt_cake win/reinst
#894 [12:27] <Absol> bunt_cake: You may need to reinstall the locally installed files that Minecraft puts into place.
#895 [12:27] <Absol> bunt_cake: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#896 [12:28] <Kazuto> BotoBalboa: We're all volunteers who dedicate our own time. Nobody from Mojang is available right now
#897 [12:28] <bunt_cake> okay will do
#898 [12:28] <Kazuto> You can email them if you need to
#899 [12:28] <Kazuto> ??> BotoBalboa Mojang/email
#900 [12:28] <Absol> BotoBalboa: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#901 [12:28] <Absol> BotoBalboa: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#902 [12:29] <BotoBalboa> Ok thanks :)
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#904 [12:34] <Kazuto> bunt_cake: Unfortunately I have to go, please tell me the result of that here and I'll evaluate it when I return (if you're still here, that is)
#905 [12:42] <bunt_cake> ok will do
#906 [12:42] <bunt_cake> my regular minecraft launched fine
#907 [12:42] <bunt_cake> so thank you so much
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#915 [12:53] <gdfgdfhgdfjfhf> hata veriyo
#916 [12:53] <stormmidi> i cant remember my pasword help
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#926 [13:05] <FonsKamphorst> need help
#927 [13:05] <FonsKamphorst> i need help
#928 [13:06] <FonsKamphorst> hello
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#948 [13:43] <DaMan> Are there any admins here ?
#949 [13:43] <DaMan> is there a way to call minecraft offices ?
#950 [13:44] <Juaumgador> preciso mudar meu e-mail associado a minha conta do minecraft
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#952 [13:45] <Peter> how do you launch fire work? (mimecraft java 1.11.2)
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#955 [13:47] * Skyrealmoblivion [Skyrealmoblivion@notlogged] has joined #minecrafthelp
#956 [13:47] <Skyrealmoblivion> I cannot get into my mojang account at all
#957 [13:48] <Skyrealmoblivion> Anyone know what is going on? It won't let me change anything and I have reset my password four times in a row so there is no way I have the wrong password. It just says invalid password or email
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#960 [13:49] <mattym> ??> Skyrealmoblivion login/throttle
#961 [13:49] <Absol> Skyrealmoblivion: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#962 [13:49] <Absol> Skyrealmoblivion: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
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#964 [13:51] <Skyrealmoblivion> thank you
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#967 [14:02] * lukinhagamer1203 [lukinhagamer1203@notlogged] has joined #minecrafthelp
#968 [14:03] <lukinhagamer1203> eae
#969 [14:03] <lukinhagamer1203> alguem pode me ajudar???
#970 [14:03] <lukinhagamer1203> ????
#971 [14:03] <lukinhagamer1203> ????
#972 [14:03] <lukinhagamer1203> por favor
#973 [14:03] * solidscrub [solidscrub@notlogged] has joined #minecrafthelp
#974 [14:03] <lukinhagamer1203> #minecrafthelp
#975 [14:03] <lukinhagamer1203> #minecrafthelp
#976 [14:03] <lukinhagamer1203> #minecrafthelp
#977 [14:04] <lukinhagamer1203> #minecrafthelp
#978 [14:04] <lukinhagamer1203> #minecrafthelp
#979 [14:04] <lukinhagamer1203> #minecrafthelp
#980 [14:04] * Absol kicked lukinhagamer1203 from #minecrafthelp (Reason: ukinhagamer1203 :Stop spamming)
#981 [14:04] * lukinhagamer1203 [lukinhagamer1203@notlogged] has joined #minecrafthelp
#982 [14:04] <lukinhagamer1203> oi
#983 [14:04] <solidscrub> my minecraft realms says invalid sesoin when i changed my name and i reset my mc and nothing changes
#984 [14:04] <lukinhagamer1203> #minecrafthelp
#985 [14:04] <lukinhagamer1203> http://paste.ubuntu.com/23766312/
#986 [14:05] <mattym> ??> solidscrub launcher/relog
#987 [14:05] <Absol> solidscrub: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#988 [14:05] <solidscrub> ok ill brb and try that
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#990 [14:05] <mattym> lukinhagamer1203, Download and Install the file from this page https://downloadcenter.intel.com/download/22165/
#991 [14:06] <lukinhagamer1203> thank you
#992 [14:07] <lukinhagamer1203> It will work mattym??
#993 [14:07] <lukinhagamer1203> Already tried everything
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#995 [14:19] * Elbarto [Elbarto@notlogged] has joined #minecrafthelp
#996 [14:20] <Elbarto> Pls help me i can not login in my acc but both things arecorrect
#997 [14:20] <mattym> Elbarto, What happens when you try?
#998 [14:20] * kaylaflipper [kaylaflipper@notlogged] has joined #minecrafthelp
#999 [14:20] <kaylaflipper> hello
#1000 [14:21] <Elbarto> an error happens i changed the password already but nothing changed
#1001 [14:21] <mattym> ??> Elbarto login/throttle
#1002 [14:21] <Absol> Elbarto: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1003 [14:21] <Absol> Elbarto: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1004 [14:22] <kaylaflipper> My minecraft launcher pulls up with a blank white screen, saying it's version 1.6.7
#1005 [14:22] <Elbarto> ok but it have waited more than ane houre and i cant login
#1006 [14:22] <kaylaflipper> I'm on a mac and wondering how I can fix this
#1007 [14:23] <mattym> Elbarto, You need to wait an hour with NO login attempts or password changes at all.
#1008 [14:23] <mattym> kaylaflipper, Did you download the installer from minecraft.net/download
#1009 [14:23] * will [will@notlogged] has joined #minecrafthelp
#1010 [14:23] <will> HELP
#1011 [14:23] <kaylaflipper> yes
#1012 [14:23] <Elbarto> okay and when I got hacked maybe ?
#1013 [14:23] <mattym> Elbarto, No
#1014 [14:23] * LUCAS103 [LUCAS103@notlogged] has joined #minecrafthelp
#1015 [14:24] <mattym> kaylaflipper, The launcher opens, is there anything in the tabs marked launcher log, or does that not show up either?
#1016 [14:24] <kaylaflipper> I deleted the app and reinstalled it from minecraft.net but I got the same result
#1017 [14:24] * OZSnaiperOZ [OZSnaiperOZ@notlogged] has joined #minecrafthelp
#1018 [14:24] <Elbarto> im I am very sure that i dont have written the password or username wrong
#1019 [14:24] * kaylaflipper [kaylaflipper@notlogged] has quit. (Client Quit)
#1020 [14:24] <will> I have created a majoring account, and it says "account created, but unable to log you in" so i tried logging in manually, and it says "invalid username or password" and won't let me login no matter if i change the password. i have tried SEVEN different times with SEVEN emails. please for the love of god, help me.
#1021 [14:24] <mattym> Elbarto, If you can get the password reset email and reset it, but still get an error logging in, you are locked out.
#1022 [14:24] * kaylaflipper [kaylaflipper@notlogged] has joined #minecrafthelp
#1023 [14:25] <mattym> ??> will login/throttle
#1024 [14:25] <Absol> will: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1025 [14:25] <Absol> will: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1026 [14:25] <Elbarto> yes i already reset all now i have to wait ???
#1027 [14:25] <will> I've done that. still no dice.
#1028 [14:25] <kaylaflipper> Nothing else is said but "Minecraft Launcher 1.6.70"
#1029 [14:26] <kaylaflipper> no errors or lines of code
#1030 [14:26] <OZSnaiperOZ> hello, I bought minecraft before 2012, now I'm back and it says that I have only demo access and that I have to buy it, What to do?
#1031 [14:26] <mattym> kaylaflipper, Does it show you the Edit Profile button anywhere?
#1032 [14:26] <mattym> OZSnaiperOZ, Did you ever migrate your account?
#1033 [14:26] <Elbarto> have i now to wait ????
#1034 [14:26] <mattym> Elbarto, Yes
#1035 [14:26] <kaylaflipper> no, completely white. Only top bar is shown where I can maximize, exit the app, etc.
#1036 [14:26] <Elbarto> with no attempts ?
#1037 [14:27] <mattym> Elbarto, Yes
#1038 [14:27] <kaylaflipper> the contents of the launcher frame is blank
#1039 [14:27] <OZSnaiperOZ> matyym, yes. It said that I have already migrated my account and it doesn't need to be migrated again. Still minecraft.net shows that I have no copy of minecraft.
#1040 [14:27] <mattym> kaylaflipper, What version of OSX are you on?
#1041 [14:27] <Elbarto> but i thing it got hacked -.-
#1042 [14:27] <will> I've waited and tried to reset my password, and STILL cannot login. what is going on? am i just not ever going to have an account?
#1043 [14:27] <Elbarto> what can i do
#1044 [14:27] <mattym> OZSnaiperOZ, Did you personally migrate the account?
#1045 [14:27] * LUCAS103 [LUCAS103@notlogged] has quit. (Ping timeout: 180 seconds)
#1046 [14:27] <OZSnaiperOZ> matyym, yes.
#1047 [14:27] <kaylaflipper> 10.10.5
#1048 [14:27] <mattym> OZSnaiperOZ, Then you need to log into the MOjang account you migrated it to.
#1049 [14:28] <mattym> kaylaflipper, Try running your Macs update process. See if it finds anything then try the game again.
#1050 [14:28] <will> I've waited and tried to reset my password, and STILL cannot login. what is going on? am i just not ever going to have an account?
#1051 [14:28] <will> I've waited and tried to reset my password, and STILL cannot login. what is going on? am i just not ever going to have an account?
#1052 [14:28] <will> I've waited and tried to reset my password, and STILL cannot login. what is going on? am i just not ever going to have an account?
#1053 [14:28] <will> I've waited and tried to reset my password, and STILL cannot login. what is going on? am i just not ever going to have an account?
#1054 [14:28] * Absol kicked will from #minecrafthelp (Reason: ill :Stop spamming)
#1055 [14:29] <kaylaflipper> ok
#1056 [14:29] <kaylaflipper> thank you
#1057 [14:29] <Elbarto> i have same problem like will what can i do maybe i got hacked -.-
#1058 [14:29] <mattym> Elbarto, You have been told what to do.
#1059 [14:29] <kaylaflipper> see you in a bit - I'll let you know if it's fixed
#1060 [14:29] * kaylaflipper [kaylaflipper@notlogged] has quit. (Client Quit)
#1061 [14:29] <Elbarto> but why is it wrong i dont have maked it three times wrong -.-
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#1063 [14:30] <Elbarto> mattym okay i wait and when it is not going tomorrow i think i got hacked -.-
#1064 [14:30] <mattym> Elbarto, It doesnt matter, if you can still get the email to change the password, but even after changing it get the same error, it means its locked out.
#1065 [14:31] <Elbarto> okay thank you :D
#1066 [14:31] * Pear [Pear@notlogged] has quit. (Client Quit)
#1067 [14:31] <mattym> Elbarto, Wait 1 full hour without using it at all. Then try to log in with the most recent password.
#1068 [14:31] <mattym> Elbarto, If it does not work one time. Reset it again then try to log in.
#1069 [14:32] <Elbarto> ok thank you very much :D
#1070 [14:32] <Elbarto> i want to play this game ;D
#1071 [14:33] <OZSnaiperOZ> mattym, is there any difference between minecraft.net account and mojang account?
#1072 [14:33] <mattym> OZSnaiperOZ, No, standalone minecraft.net accounts no longer exist.
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#1075 [14:35] <xbonesx> Here's an interesting idea for you guys.
#1076 [14:35] <xbonesx> So my kids want to play minecraft with me but the laptop i have is good enough
#1077 [14:35] <xbonesx> isn't
#1078 [14:36] <xbonesx> my pc is fully capable of running a virtual machine and i have two monitors.
#1079 [14:36] <xbonesx> my question is....
#1080 [14:36] <mattym> xbonesx, No
#1081 [14:36] <bine> hello, i just needed some little help, i just received a messages a player couldent join on our minecraft server, this ist he messages that he receives everytime:Minecraft authentication servers might be down. Check @ help.mojang.com.. even if the servers are all online, does anyone know how 2 fix that
#1082 [14:37] <xbonesx> is there a way to dedicate one of my video cards to one monitor and a mouse/keyboard for a separate instance running on my machine?
#1083 [14:37] <xbonesx> lol
#1084 [14:37] <xbonesx> :p
#1085 [14:37] <mattym> bine, That person needs to log out of their launcher completely, then back in
#1086 [14:38] <Elbarto> mattym why are so sure that my account isnt hacked
#1087 [14:38] <Elbarto> ? :o
#1088 [14:38] <mattym> Elbarto, Cause you can still get the reset email.
#1089 [14:40] <Elbarto> okay and hacked accounts wont get it ?
#1090 [14:40] <mattym> Elbarto, Usually yes.
#1091 [14:41] <Elbarto> mattym okay thank you I am very happy to play this game later :D
#1092 [14:41] <xbonesx> can I run two instances of minecraft and dedicate the screens to separate monitors and dedicate specific peripherals for that instance?
#1093 [14:42] <xbonesx> I have two video cards in my machine
#1094 [14:42] <mattym> xbonesx, I gave you an answer before you even asked.
#1095 [14:42] <xbonesx> oh?
#1096 [14:42] <xbonesx> i wasn't sure without all my information you could come to a conclusion that fast
#1097 [14:42] * SnufelWuffelKins [SnufelWuffelKins@notlogged] has joined #minecrafthelp
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#1099 [14:43] <xbonesx> mattym: so the only way I'm going to achieve this is through a virtual machine?
#1100 [14:43] <mattym> xbonesx, It was obvious where the question was going
#1101 [14:43] <mattym> xbonesx, Neither
#1102 [14:43] <xbonesx> didn't realize that...
#1103 [14:43] <xbonesx> really?
#1104 [14:43] <xbonesx> why's that?
#1105 [14:43] * xander [xander@notlogged] has joined #minecrafthelp
#1106 [14:44] <SnufelWuffelKins> It Says my graphics card is not updated enough, I dont know what to do
#1107 [14:44] <mattym> xbonesx, Minecraft doesnt virtualize well at all, you may be able to get a single instance to barely work on a VM, you wont get two.
#1108 [14:44] * ElectroFalconEA [ElectroFalconEA@notlogged] has joined #minecrafthelp
#1109 [14:44] <mattym> SnufelWuffelKins, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1110 [14:44] <SnufelWuffelKins> http://paste.ubuntu.com/23766595/
#1111 [14:44] <xander> in mine craft it says an error has occured
#1112 [14:44] <mattym> SnufelWuffelKins, One moment
#1113 [14:44] <SnufelWuffelKins> ok
#1114 [14:44] <xbonesx> well I wouldn't be running more than one virtual machine and only one instance on that virtual machine. the other instance would be ran on the main OS
#1115 [14:45] <xander> http://paste.ubuntu.com/23766608/
#1116 [14:45] <ElectroFalconEA> hello
#1117 [14:45] <xander> hi
#1118 [14:45] <mattym> xander, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1119 [14:46] <ElectroFalconEA> i have just bought minecraft game but its not downloading
#1120 [14:46] <ElectroFalconEA> giving me runtime error
#1121 [14:46] <SnufelWuffelKins> http://paste.ubuntu.com/23766595/
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#1123 [14:46] <mattym> SnufelWuffelKins, I said one moment
#1124 [14:46] <xander> ok thanks you helped alot by have a good day
#1125 [14:46] <mattym> ElectroFalconEA, What is the exact error?
#1126 [14:46] <SnufelWuffelKins> ok sorry
#1127 [14:46] <SnufelWuffelKins> my bad
#1128 [14:46] <mattym> SnufelWuffelKins, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1129 [14:47] <SnufelWuffelKins> ok
#1130 [14:47] <mattym> xbonesx, Its still one machine.
#1131 [14:47] <xander> no its what you said it doesnt like what my video card is
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#1133 [14:47] <Elbarto> mattym i often cant see skins on servers that are online
#1134 [14:47] <mattym> ElectroFalconEA, What is the exact error message?
#1135 [14:47] <OZSnaiperOZ> mattym, how do you type and answer so fast, are you a human?
#1136 [14:48] <ElectroFalconEA> unable to start minecraft runtime environment this is most likely caused by a curruption please try to reinstall minecraft
#1137 [14:48] <mattym> Elbarto, You will need to come back when you have the account working again to be able to work on that.
#1138 [14:48] <mattym> ??> ElectroFalconEA tools/hjt
#1139 [14:48] <Absol> ElectroFalconEA: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1140 [14:48] <Absol> ElectroFalconEA: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1141 [14:48] <mattym> OZSnaiperOZ, Yes
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#1143 [14:49] <xbonesx> mattym: Just for clarification I'm running a 6700k, with two 980ti hybrid cards, 16gb ram. running a virtual machine would not be a challenge for this setup... you still believe it wouldnt work?
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#1145 [14:49] <mattym> xbonesx, You could have a super computer and still run into issues.
#1146 [14:49] <mattym> xbonesx, The game does not virtualize well
#1147 [14:49] <GreyVulpine> xbonesx - As said, minecraft doesn't play nice with VMs.
#1148 [14:50] <xbonesx> true... but more issues than a latop with a dual core 2.2, with win7 installed on top of 3gb of ram?
#1149 [14:50] <GreyVulpine> xbonesx - Try it yourself, we don't have your setup
#1150 [14:50] <xbonesx> ya i thought about it but if it was unanimous that it wouldn't work i wasn't going to waste the time
#1151 [14:51] <GreyVulpine> xbonesx - I've got a 6700k, 32 gigs of DDR4, and a 980TI, and minecraft doesn't work in a VM for me
#1152 [14:51] <xbonesx> :( man wish there was another way...
#1153 [14:51] <GreyVulpine> So if you can get minecraft to work, more power to you.
#1154 [14:51] <xbonesx> What problems did you encounter with the VM instance?
#1155 [14:52] <xbonesx> and what OS was your VM?
#1156 [14:52] <GreyVulpine> I've tried it under multiple windows instances, from 7 to 10 in VMware. Video acceleration was the main issue.
#1157 [14:52] <xbonesx> ah
#1158 [14:52] * OZSnaiperOZ [OZSnaiperOZ@notlogged] has quit. (Ping timeout: 180 seconds)
#1159 [14:53] <xbonesx> this is saddening, really wanted the kids to play too but i dont have a second computer good enough
#1160 [14:54] <mattym> xbonesx, What happens when you try to use the laptop?
#1161 [14:54] <xbonesx> 2 chunk viewing distance, with tops of maybe 10 frames
#1162 [14:54] <xbonesx> lmao
#1163 [14:55] <xbonesx> not only is it a dual core but its an AMD dual core
#1164 [14:55] <mattym> xbonesx, Doesnt matter
#1165 [14:55] <xbonesx> does for play-ability
#1166 [14:55] <xbonesx> its just not a good experience trying to play on it
#1167 [14:55] <mattym> xbonesx, Minecraft is also not multi-core capable
#1168 [14:56] <xbonesx> i even attempted to install ubuntu and it played even worse on that
#1169 [14:56] <mattym> xbonesx, So regardless of CPU, only single core performance matters.
#1170 [14:56] <xbonesx> oh
#1171 [14:56] <xbonesx> 2.2 amd isn't making the cut then...
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#1173 [14:56] <mattym> xbonesx, Have you updated all possible hardware drivers on the laptop?
#1174 [14:57] <xbonesx> The main ones yes. I did a fresh install of win7
#1175 [14:59] <mattym> xbonesx, After a fresh install did you manually check drivers?
#1176 [15:02] <xbonesx> yes. downloaded the drivers made available for the specific laptop then updated those from within the applications
#1177 [15:03] <xbonesx> for instance i used the original GPU drivers from the support site. then once loaded updated within nvidia
#1178 [15:03] <mattym> xbonesx, The laptop has an Nvidia gpu?
#1179 [15:04] <mattym> ??> xbonesx win/dxdiag
#1180 [15:04] <Absol> xbonesx: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1181 [15:04] <mattym> xbonesx, Can you do the instructions Absol linked on the laptop
#1182 [15:05] * jordanb [jordanb@notlogged] has joined #minecrafthelp
#1183 [15:06] <jordanb> ugh my minecraft acc is being hacked, i changed my minecraft password and everything was find until it got changed again randomly
#1184 [15:06] <jordanb> please i need help ASAP
#1185 [15:06] <mattym> jordanb, What makes you think it was hacked?
#1186 [15:06] <jordanb> On cubecraft it was comprimised so i had to appeal it
#1187 [15:07] <jordanb> then i changed my password
#1188 [15:07] <xbonesx> isn't dxdiag meant for direct x reports?
#1189 [15:07] <mattym> xbonesx, No, its provided by directx, but just gets general info on the state of the hardware
#1190 [15:07] <jordanb> so... can anyone help me please?
#1191 [15:08] <mattym> jordanb, Do you currently have access to your account?
#1192 [15:08] <jordanb> Nope
#1193 [15:08] <jordanb> i can't login
#1194 [15:08] <mattym> jordanb, What error do you get?
#1195 [15:08] <jordanb> "invalid credentials"
#1196 [15:08] <mattym> jordanb, Have you tried a password reset, and if so, does the reset email arrive?
#1197 [15:09] <jordanb> Mattym the problem is i can't it's my brothers email, see he played a long time ago but now he doesn't so he gave me is minecraft account
#1198 [15:09] * player_ [player_@notlogged] has joined #minecrafthelp
#1199 [15:09] <xbonesx> oh
#1200 [15:10] <jordanb> I just really need help ASAP
#1201 [15:10] <xbonesx> the gpu is a 8200m
#1202 [15:10] <mattym> jordanb, Then you need to contact your brother.
#1203 [15:10] <mattym> xbonesx, I need the report.
#1204 [15:10] <xbonesx> and it has the most recent drivers installed for it
#1205 [15:10] <xbonesx> oh
#1206 [15:10] <xbonesx> well you'll have to give me a bit the laptop takes a while to boot
#1207 [15:10] <mattym> Take your time
#1208 [15:10] <player_> I need help with my crashes it won't even load the game please help me
#1209 [15:11] <mattym> xbonesx, Tho, if I had to make an educated guess, the game is attempting to use default hardware instead of the Nvidia hardware. We can confirm once its on
#1210 [15:11] <mattym> ??> player_ launcher/crash-log
#1211 [15:11] <Absol> player_: We need to see your crash log, which appears after a crash.
#1212 [15:11] <Absol> player_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1213 [15:12] <xbonesx> 10-4
#1214 [15:12] <mattym> jordanb, No one here can fix an account issue for you, and any other method is going to require access to that email.
#1215 [15:12] <jordanb> ok
#1216 [15:12] <jordanb> im just super worried D:
#1217 [15:13] <jordanb> because i have ranks that are over 500$ in total
#1218 [15:13] <mattym> jordanb, Well 'ranks' are no ones concern but your own.
#1219 [15:13] <jordanb> ik
#1220 [15:14] <jordanb> k well thanks
#1221 [15:14] <jordanb> bye
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#1225 [15:19] <player_> im saending crash report
#1226 [15:19] <mattym> player_, We need the link/url to it
#1227 [15:20] <xbonesx> mattym: http://pastebin.com/raw/RC4DK53v
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#1229 [15:21] <mattym> xbonesx, Ok one moment
#1230 [15:21] <xbonesx> Thanks for the help.
#1231 [15:21] <mattym> xbonesx, Ok, main issue here is, nothing seems to have drivers installed as far as that report can see.
#1232 [15:22] <mattym> xbonesx, Lets try installing the one found here http://www.geforce.com/drivers/results/112598
#1233 [15:22] <player_> this my crash report -> http://paste.ubuntu.com/23766777/
#1234 [15:22] <mattym> ??> player_ win/dxdiag
#1235 [15:22] <Absol> player_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1236 [15:23] <mattym> xbonesx, Did you reinstall windows from an internal backup/recovery or from your own disk?
#1237 [15:23] <xbonesx> win7 ult service pack 1 retail installation media
#1238 [15:23] <xbonesx> installed from a usb stick
#1239 [15:24] <player_> Absol i'm following the instructions
#1240 [15:24] <mattym> xbonesx, Ok, its still possible tho that the fact its an HP may prevent you from properly installing that driver.
#1241 [15:25] * WilliamGamer123 [WilliamGamer123@notlogged] has joined #minecrafthelp
#1242 [15:25] <xbonesx> which is why i originally went to hp support to get the original video drivers. once installed i updated from within the control panel
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#1244 [15:26] <mattym> xbonesx, Yeah, HP support never keeps them up to date.
#1245 [15:27] <mattym> xbonesx, And as far as your computer sees it, no driver is installed
#1246 [15:27] <xbonesx> hmmm
#1247 [15:27] <xbonesx> going to double check now
#1248 [15:27] <player_> it is not letting me validate my Email
#1249 [15:29] <mattym> player_, Nothing youve been told to do has anything to do with email
#1250 [15:31] <player_> i guess there is nothing to so about my crashes
#1251 [15:31] <mattym> player_, Follow the directions on the link Absol gave you
#1252 [15:32] <player_> ok
#1253 [15:33] <player_> my minecraft is now fixed!!!!!!!!!!!!!!!!!!
#1254 [15:33] <player_> mattym
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#1257 [15:35] <player_> olly
#1258 [15:35] * Byclauxx_ [Byclauxx_@notlogged] has joined #minecrafthelp
#1259 [15:35] <Byclauxx_> hola saben que
#1260 [15:35] <player_> mattym my broplems are fixed :D
#1261 [15:35] <Byclauxx_> quien español
#1262 [15:35] <player_> *problems*
#1263 [15:35] <mattym> ??> Byclauxx_ lang/es
#1264 [15:35] <Absol> Byclauxx_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1265 [15:36] <Byclauxx_> Look, change my password but do not let me in
#1266 [15:36] <mattym> ??> Byclauxx_ login/throttle
#1267 [15:36] <Absol> Byclauxx_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1268 [15:36] <Absol> Byclauxx_: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1269 [15:37] * bunt_cake [bunt_cake@notlogged] has quit. (Ping timeout: 180 seconds)
#1270 [15:38] <Byclauxx_> Thank you
#1271 [15:38] <Byclauxx_> :)
#1272 [15:38] <Byclauxx_> bye
#1273 [15:38] <mattym> xbonesx, I need to step away for a bit. But if the driver install gives you any issues or seems to work, but your dxdiag still shows you an old/generic version, I'm going to leave a suggestion.
#1274 [15:39] <mattym> xbonesx, When you run the installer from the nvidia download. The first thing it does should be to extract the info. If you copy the location it does that to, you should be able to use the Windows Device manager to manually install a driver for your Nvidia card.
#1275 [15:40] <mattym> xbonesx, If you point it to that location, it may be successful in installing it that way.
#1276 [15:40] <xbonesx> i thought i had gone the last step of updating but i didn't, installing now
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#1280 [15:49] * sam is now known as Guest82704
#1281 [15:49] <Guest82704> ive been dealing with issues creating / buying a mojang account ALL day. i finally created my account and when i put in my credit card info, it gives me an error message saying it cant make purchase. ive tried two different credit cards. i live in USA. help.
#1282 [15:49] <xemomite> for a few monts now my minecraft keeps crashing after about 2 minuets after startup, i have just used the instaler to see if it would repair it and it hasnt done anything, any suggestions?
#1283 [15:50] <thgilfodrol> ??> xemomite launcher/crash-log
#1284 [15:50] <Absol> xemomite: We need to see your crash log, which appears after a crash.
#1285 [15:50] <Absol> xemomite: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1286 [15:50] <xemomite> ok
#1287 [15:51] <Guest82704> ive been dealing with issues creating / buying a mojang account ALL day. i finally created my account and when i put in my credit card info, it gives me an error message saying it cant make purchase. ive tried two different credit cards. i live in USA. can someone help me?
#1288 [15:52] <thgilfodrol> Guest82704: have you tried using paypal?
#1289 [15:52] <xemomite> http://paste.ubuntu.com/23766990/
#1290 [15:52] <xemomite> one crash log
#1291 [15:52] <Guest82704> no, could you tell me why that would work instead of using a credit card?
#1292 [15:53] <thgilfodrol> Guest82704: are you using prepaid credit cards?
#1293 [15:54] * DaDeKiD [DaDeKiD@notlogged] has joined #minecrafthelp
#1294 [15:55] <DaDeKiD> I NEED HELP
#1295 [15:55] <thgilfodrol> DaDeKiD: what do you need help with
#1296 [15:55] <thgilfodrol> ??> xemomite launcher/open
#1297 [15:55] <Guest82704> No, i am using cards associated with a checking account. i just tried PayPal, no dice. none at all. any other suggestions?
#1298 [15:55] <Absol> xemomite: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1299 [15:55] <thgilfodrol> ??> xemomite launcher/game-output
#1300 [15:55] <Absol> xemomite: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1301 [15:55] <Absol> xemomite: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1302 [15:55] <DaDeKiD> I'm not migrate the account
#1303 [15:56] <thgilfodrol> Guest82704: could go to a local walmart or any other store that sells minecraft gift cards, and see if that works
#1304 [15:56] <thgilfodrol> DaDeKiD: can you provide more information?
#1305 [15:56] <Guest82704> good lord. why all the trouble just to buy an account? does mojang not want my money? im not about to drive to walmart just to get a minecraft account..
#1306 [15:56] <DaDeKiD> I'm Italian so I do not know English very well, he says that is not valid username
#1307 [15:57] <GreyVulpine> Guest82704 - Combination of bank laws, international transaction restrictions, and payment processor limitations and obligations.
#1308 [15:58] <Guest82704> i bought a minecraft account (unrelated) two weeks ago with absolutely no issues from the SAME computer with the SAME credit card. whats the deal?
#1309 [15:59] <DaDeKiD> hi?
#1310 [15:59] <thgilfodrol> ??> DaDeKiD account/forgot-login
#1311 [15:59] <Absol> DaDeKiD: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#1312 [15:59] <Absol> DaDeKiD: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1313 [15:59] <DaDeKiD> ok
#1314 [15:59] <GreyVulpine> We can't answer that for you. Could be that the payment processor limits transactions from the same credit card. Could be that the bank wants you to call them to confirm international transactions.
#1315 [16:00] <Guest82704> jesus christ. all this just to play a game
#1316 [16:00] <GreyVulpine> Indeed.
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#1320 [16:03] <SlimeCart64> My "Pixel Format isn
#1321 [16:03] <SlimeCart64> Sorry
#1322 [16:04] <thgilfodrol> ??> SlimeCart64 win/dxdiag
#1323 [16:04] <Absol> SlimeCart64: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1324 [16:04] <SlimeCart64> http://paste.ubuntu.com/23767040/
#1325 [16:05] <thgilfodrol> SlimeCart64: unfortunately, your graphics processor is not supported by Minecraft past Windows 7
#1326 [16:05] <SlimeCart64> So, I will not be able to play at all?
#1327 [16:05] <thgilfodrol> SlimeCart64: to be able to play the game, you should either downgrade to Windows 7 or buy a new computer that meets the requirements
#1328 [16:05] <SlimeCart64> Thank you! Have a good one
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#1335 [16:34] <JC_2017> i have windows 10 and im getting the pixel format not accelerated error message. here is a link to my dxdiag. http://paste.ubuntu.com/23767165/
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#1337 [16:39] <Noteclip> Ey, anyone know how I can fix the sticky input issues?
#1338 [16:39] <JC_2017> i have windows 10 and im getting the pixel format not accelerated error message. here is a link to my dxdiag. http://paste.ubuntu.com/23767165/ #minecrafthelp
#1339 [16:40] <mattym> JC_2017, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1343 [16:42] <CD> I recently have changed the email that my account runs through and i no longer can access the email that my account is under
#1344 [16:43] <CD> Can o change that email in any way?
#1345 [16:43] <JC_2017> mattym thank you for help and prompt response.
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#1351 [16:48] <zClient_> Olá
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#1353 [16:49] <Joe> Do you support the AppleTV release?
#1354 [16:50] <mattym> Joe, Dont think anyone here will be familiar with that specific one. But what is the issue?
#1355 [16:54] <Joe> Corrupt saved worlds. After a few times playing and coming back to the game it will not load. Start a new game and it happens all over again. (Sorry for the slow typing, on a iPhone)
#1356 [16:55] <mattym> Joe, Is it possible you are low on space on your AppleTV?
#1357 [16:57] <Joe> Minecraft and two other apps are the only things loaded. We only had the Apple TV since Dec. I see from other platforms there are was to access files but I don't have any clue (without a hack) to move files around.
#1358 [16:57] * Dad101 [Dad101@notlogged] has joined #minecrafthelp
#1359 [16:58] <mattym> Joe, Yeah getting access to those files on any Apple device is hard enough, I woulnt even know where to start with the AppleTV.
#1360 [16:58] <mattym> Joe, If the worlds are already corrupt, there usually isnt anything you can do anyway. Have you tried completely reinstalling the App?
#1361 [17:00] <Dad101> Hello, trying to update Minecraft to most recent version. on Wondows 7 desktop. Laucher is up to date, but it isn't updating client. I have downloaded 1.11, but it's not updating upon relaunch of launcher.
#1362 [17:00] <mattym> ??> Dad101 launcher/change-version
#1363 [17:00] <Absol> Dad101: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1364 [17:01] <mattym> Dad101, Check the info Absol wrote, set it to use the current release
#1365 [17:01] <mattym> Dad101, Then see what version it tried to start.
#1366 [17:01] <Joe> I read somewhere that it will repair a corrupt world automatically but that's not the case after restarting AppleTV or the game. We just started playing so the worlds are only a day (our time) old. A reinstall is not out of the question.
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#1368 [17:03] <Dad101> thanks Absol. i now have the right version, but i need to load Forge again to get mods.
#1369 [17:04] <Dad101> the "current versioon" in the profile pulldown was way up top, before a whole list of forge editions
#1370 [17:05] <mattym> Dad101, We dont do mods support here.
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#1375 [17:15] <Duck> Hello?
#1376 [17:15] <Duck> I am having problems in single player
#1377 [17:15] <Duck> It won't let me create a world
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#1389 [17:32] <Mat3_> Un error impidió procesar tu solicitud. Por favor, inténtalo de nuevo.
#1390 [17:32] <Mat3_> help pls
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#1395 [17:52] <mark> i just bought minecraft and my pc is unable to play the game can i get a refund?
#1396 [17:52] <GreyVulpine> mark - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1397 [17:56] <mark> ok thank you where do i find my transaction id
#1398 [17:57] <GreyVulpine> You can follow the link for more information on that.
#1399 [17:57] <GreyVulpine> http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
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#1401 [18:01] <Red_Extreme> someone can help me?... my account say that i dont have minecraft, but i payed, i got the id and pin
#1402 [18:03] <GreyVulpine> Red_Extreme - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1404 [18:05] <N0V0X> I have the error Java.lang.NullPointerException: Group
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#1406 [18:05] <N0V0X> I have the error Java.lang.NullPointerException: Group Please help
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#1409 [18:07] <urielsalis> NobleProductions, what antivirus you have?
#1410 [18:08] <urielsalis> and hi from cordoba :P)
#1411 [18:08] <Kureable> Hello, I bought a Minecraft Gift Card from target, and I used it to get the game, it downloaded fine, didn't take long at all, but when it finished, I double clicked it to enter the game, but it says "Unable to download Minecraft, try again later." Help please..
#1412 [18:09] <urielsalis> Kureable, have you tried again?
#1413 [18:09] <Kureable> I have.
#1414 [18:10] <urielsalis> Kureable, what antivirus you have?
#1415 [18:10] <urielsalis> Kureable, any parental control software that you know of?
#1416 [18:10] <Kureable> How can I check that?
#1417 [18:10] <urielsalis> ??> Kureable tools/hjt
#1418 [18:10] <Absol> Kureable: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1419 [18:10] <Absol> Kureable: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1420 [18:10] <Kureable> There isn't any paretnal control.
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#1422 [18:13] <Kureable> I did that, just now, it said It can't help me, something blocked it, and says if that happend, then I must edit the program myself..
#1423 [18:13] <urielsalis> Kureable, something about the hosts file?
#1424 [18:13] <Kureable> Yes.
#1425 [18:13] <urielsalis> Kureable, run it as administrator
#1426 [18:13] <Kureable> How do I do that?
#1427 [18:13] <Kureable> Right click?
#1428 [18:14] <urielsalis> Kureable, yup, and select Run as Administrator
#1429 [18:14] <Kureable> I did that, says the same thing.
#1430 [18:14] <urielsalis> Kureable, then just ignore it and continue following the instructions
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#1432 [18:16] <himmerman> I can't login to my account
#1433 [18:16] <urielsalis> himmerman, what happens when you try?
#1434 [18:17] <himmerman> it says wrong password even though I have resetted it, it gives me the same message
#1435 [18:17] <urielsalis> ??> himmerman login/throttle
#1436 [18:17] <Absol> himmerman: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1437 [18:17] <Absol> himmerman: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1438 [18:17] <Kureable> Thank you.
#1439 [18:17] <himmerman> ok thanks guys
#1440 [18:18] <Kureable> So the instrunctions, so wait a while and come back?
#1441 [18:18] <urielsalis> ??> Kureable irc/multitask
#1442 [18:19] <urielsalis> ??> Kureable irc/multitasking
#1443 [18:19] <Absol> Kureable: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1444 [18:19] <Kureable> Ok absol. Sorry.
#1445 [18:20] <Kureable> What's irc/multitask ? & irc/multitasking ?
#1446 [18:20] <urielsalis> Kureable, commands for absol, he is a bot
#1447 [18:20] <urielsalis> Kureable, so it shows the message
#1448 [18:20] <urielsalis> ?? bot
#1449 [18:20] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
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#1451 [18:21] <cruz> http://paste.ubuntu.com/23767734/
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#1454 [18:28] <cruz> could you look threw my stuff to find out my not updated drivers?
#1455 [18:28] <cruz> http://paste.ubuntu.com/23767734/
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#1458 [18:42] <Kureable> I'm back, still saying it's Unable to download, try again later. I already downlaoded it, why is it saying I need to download it later..?
#1459 [18:42] * slackattack21 [slackattack21@notlogged] has joined #minecrafthelp
#1460 [18:43] <slackattack21> Hi< I cannot join my friends minecraft server on pc and I am pretty sure we did everything right including port forwarding
#1461 [18:46] <thgilfodrol> slackattack21: can you use the tool at http://dinnerbone.com/minecraft/tools/status/ and see if your friend's server is shown to be accessible?
#1462 [18:46] <slackattack21> yeah sure I will try will try that
#1463 [18:47] <thgilfodrol> Kureable: still here?
#1464 [18:48] <Kureable> Yeah.
#1465 [18:48] <thgilfodrol> Kureable: are you able to get into the launcher okay?
#1466 [18:48] <Kureable> Just trying to figure this out.
#1467 [18:48] <Kureable> No, still showing 'unable to download, try again later".
#1468 [18:49] <thgilfodrol> Kureable: ah, is the installer is having issues?
#1469 [18:49] <Kureable> Yeah.
#1470 [18:49] <Kureable> If I delete it, and re-install it, wil that be okay?
#1471 [18:49] <slackattack21> Can I port forawrd a server on two different routers?
#1472 [18:49] <thgilfodrol> Kureable: you could try that, and if that fails, try the following
#1473 [18:49] <thgilfodrol> ??> Kureable dl/win/alternate
#1474 [18:49] <Absol> Kureable: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#1475 [18:50] <Kureable> Ok, thank you.
#1476 [18:50] <thgilfodrol> slackattack21: you would have to bridge the two routers
#1477 [18:50] <slackattack21> please explain
#1478 [18:50] <slackattack21> I do not know where to start
#1479 [18:51] <thgilfodrol> slackattack21: to clarify, you have two routers, each with their own networks?
#1480 [18:51] * Hi [Hi@notlogged] has joined #minecrafthelp
#1481 [18:51] <slackattack21> yes they are in 2 different houses
#1482 [18:51] <Kureable> & I'm back, still showing that it doesn't work, like the download to minecraft.
#1483 [18:52] <thgilfodrol> Kureable: both downloads for the installer don't work?
#1484 [18:52] <Kureable> Yeah.
#1485 [18:52] <thgilfodrol> slackattack21: ah, bridging the two routers would not be applicable for that case
#1486 [18:52] <Kureable> I tried the Old version installer, but it says I need 1.6 java.
#1487 [18:53] <thgilfodrol> Kureable: what operating system are you on?
#1488 [18:53] <Kureable> Sorry, what does that mean?
#1489 [18:53] <Kureable> Like my windows?
#1490 [18:54] <thgilfodrol> Kureable: yeah, windows was what I wanted to confirm
#1491 [18:54] <thgilfodrol> Kureable: what is your computer's time set to?
#1492 [18:54] <slackattack21> So if my friend is not in the house where the server is ported, and in my house, I cannot connect to it?
#1493 [18:54] <Kureable> Oh, okay, yeah I'm on windows.
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#1495 [18:55] <thgilfodrol> slackattack21: if you and your friend are both in the same house, on the same network, you should just be able to use LAN
#1496 [18:56] <slackattack21> how do you use it?
#1497 [18:56] <pie_flavor> yo
#1498 [18:56] <pie_flavor> slackattack21: what do you mean port forward on two different routesr?
#1499 [18:56] <thgilfodrol> o/ pie
#1500 [18:57] <thgilfodrol> slackattack21: one of you, either your friend or yourself, can go to a singleplayer world and press Esc- there should be an Open to LAN button
#1501 [18:57] <Kureable> I'm just gonna give up, real bummer. See you later.
#1502 [18:57] <slackattack21> Okay ill try it
#1503 [18:57] <thgilfodrol> slackattack21: once you press it, the other should be able to see it in the multiplayer server browser
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#1506 [18:59] <slackattack21> im so sorry but see what? she put the LAN on but I do not see anything, the server also gave mne a port
#1507 [19:00] <pie_flavor> slackattack21: are you both on the same network
#1508 [19:00] <slackattack21> yes we are right next to eachother
#1509 [19:00] <pie_flavor> slackattack21: That's interesting. Whose computer is running the server/
#1510 [19:01] <slackattack21> hers
#1511 [19:01] <pie_flavor> slackattack21: Is her computer Windows or Mac?
#1512 [19:01] * Luis-henrique9827 [Luis-henrique9827@notlogged] has quit. (Client Quit)
#1513 [19:01] <slackattack21> windows, same as mine
#1514 [19:02] <pie_flavor> slackattack21: On her computer, open the Command Prompt by pressing Win+R and entering 2cmd.
#1515 [19:02] <slackattack21> okay did that
#1516 [19:02] <pie_flavor> slackattack21: In Command Prompt, type 2ipconfig and look for IPv4 address.
#1517 [19:02] <slackattack21> okay we have that
#1518 [19:03] <pie_flavor> slackattack21: On your computer, push Direct Connect, type in that IP address, add a colon (:), and type the port that you mentioned.
#1519 [19:05] <slackattack21> does there need to be any spaces
#1520 [19:05] <slackattack21> its not working
#1521 [19:05] <pie_flavor> slackattack21: No spaces in the address, no.
#1522 [19:05] <slackattack21> it keeps saying its timed out
#1523 [19:05] <pie_flavor> slackattack21: Could you tell me exactly what you have in the direct connect box?
#1524 [19:05] * Pear [Pear@notlogged] has joined #minecrafthelp
#1525 [19:06] <slackattack21> am I allowed to do that
#1526 [19:06] * Pear [Pear@notlogged] has quit. (Remote host closed the connection)
#1527 [19:06] <pie_flavor> slackattack21: Why wouldn't you be? It doesn't matter, it's only a local IP and therefore can't be used for anything outside your network.
#1528 [19:07] <pie_flavor> slackattack21: Also, make sure she's on the exact same network as you. For example if your router has a regular network and a 'guest' network, you'd both need to be on the same one..
#1529 [19:07] <slackattack21> its 192.168.1.10:59111
#1530 [19:07] <urielsalis> slackattack21, thats a preivate ip
#1531 [19:07] <urielsalis> slackattack21, not public
#1532 [19:07] <pie_flavor> urielsalis: welcome to the party
#1533 [19:07] <pie_flavor> urielsalis: it's LAN
#1534 [19:08] <pie_flavor> slackattack21: ignore him, he doesn't scroll up
#1535 [19:08] <urielsalis> pie_flavor, between two different houses?
#1536 [19:08] <pie_flavor> urielsalis: do you have a buffer of 5 or something
#1537 [19:08] <slackattack21> how do we check if we are on the same network
#1538 [19:08] <pie_flavor> urielsalis: <slackattack21> yes we are right next to eachother
#1539 [19:08] <pie_flavor> slackattack21: On both of your computers, click the wifi button on the far right of the taskbar. You can see the network name
#1540 [19:08] <urielsalis> <thgilfodrol> slackattack21: to clarify, you have two routers, each with their own networks? <slackattack21> yes they are in 2 different houses
#1541 [19:09] <pie_flavor> urielsalis: that was a hypothetical problem, this is the current one
#1542 [19:09] <slackattack21> we are on the same network and yes she is just at my house but we ported on her router
#1543 [19:10] <pie_flavor> slackattack21: first of all, that's weird that they won't connect.
#1544 [19:11] <pie_flavor> slackattack21: second, i'm not sure you quite understand what port forwarding does
#1545 [19:11] <slackattack21> nah I dont
#1546 [19:11] * Zheknob [Zheknob@notlogged] has joined #minecrafthelp
#1547 [19:11] <slackattack21> we had an IT guy help port forward her server at her house
#1548 [19:11] <Zheknob> Ive lost my Email
#1549 [19:11] <pie_flavor> slackattack21: the IP you pasted is a private IP. it's defined by, and handled by, your router. it's meaningless to the outside world.
#1550 [19:11] <pie_flavor> ??> Zheknob account/forgot-email
#1551 [19:11] <Absol> Zheknob: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1552 [19:12] <pie_flavor> slackattack21: if someone wants to connect to your server, they need a public IP, one that's handled by the outside world.
#1553 [19:12] <Zheknob> I dont think I can use the email
#1554 [19:12] <Zheknob> its used on the account but is dead online the page doesnt work
#1555 [19:12] <pie_flavor> slackattack21: but the router has only one of each port, it doesn't know what computer to send the data to
#1556 [19:12] <slackattack21> how do I get a public IP then
#1557 [19:12] <slackattack21> okay I follow
#1558 [19:13] <pie_flavor> slackattack21: so a port forward is something you do to your router to forward any communication to the router on that port to a specific computer
#1559 [19:13] <slackattack21> So do I have to port forward here?
#1560 [19:13] <pie_flavor> slackattack21: in this case, she port-forwarded the port 25565 to her computer, causing any requests on that port to go to her computer.
#1561 [19:13] <urielsalis> slackattack21, imagine this
#1562 [19:14] * Zheknob [Zheknob@notlogged] has quit. (Client Quit)
#1563 [19:14] <urielsalis> slackattack21, your router is the mail box inside your house
#1564 [19:14] <urielsalis> slackattack21, you give people your public ip(your house address) and each pc in your house each has a room number(private ip)
#1565 [19:14] <urielsalis> slackattack21, port forwarding is a process so the router knows to which room to send the mail it receives
#1566 [19:15] <urielsalis> pie_flavor, (analogies getting better?)
#1567 [19:15] <slackattack21> okay i understand
#1568 [19:15] <pie_flavor> slackattack21: right now it's a LAN world, so none of this counts.
#1569 [19:15] <pie_flavor> slackattack21: but when she goes back to her house, that's how it works.
#1570 [19:16] <pie_flavor> slackattack21:
#1571 [19:16] <pie_flavor> <slackattack21> Can I port forawrd a server on two different routers?
#1572 [19:16] <pie_flavor> slackattack21: ^ this isn't actually necessary.
#1573 [19:16] * urielsalis goes back to coding
#1573 [19:16] <pie_flavor> slackattack21: Hang on, it might be that your computer can't connect to _any_ server.
#1574 [19:16] <pie_flavor> slackattack21: Can you please Direct Connect to mctest.ae97.net
#1575 [19:17] <slackattack21> what about the server she created? and okay how do I check that
#1576 [19:17] <slackattack21> yeah
#1577 [19:17] <thgilfodrol> slackattack21: is her computer on, and is the server software running on that computer?
#1578 [19:17] <slackattack21> yeah I am in
#1579 [19:17] <slackattack21> \yes
#1580 [19:17] <pie_flavor> slackattack21: Ok, so it's not that then
#1581 [19:18] <slackattack21> she is on the server rn
#1582 [19:18] <pie_flavor> slackattack21: try connecting to the IP you found before without adding the :port
#1583 [19:18] <slackattack21> No it did not work
#1584 [19:20] <urielsalis> slackattack21, are you sure the private ip didnt change?
#1585 [19:21] <slackattack21> it is the same on the cmd panel
#1586 [19:21] <slackattack21> how do I check
#1587 [19:21] <urielsalis> slackattack21, open the cmd panel on the pc that is hosting it and check if its the same one you are trying to connect to
#1588 [19:22] <slackattack21> yes it is the same
#1589 [19:22] <urielsalis> slackattack21, and is the pc hosting it currently with the game open, on the world you want to share, and was not closed after clicking Open to LAN?
#1590 [19:22] <slackattack21> yes it still open she is just walking around
#1591 [19:23] <urielsalis> slackattack21, and what is the port number shown in chat?
#1592 [19:23] <slackattack21> 59111
#1593 [19:23] <urielsalis> slackattack21, and the ip?
#1594 [19:23] <slackattack21> 192.168.1.10
#1595 [19:23] * CICVictor [CICVictor@notlogged] has joined #minecrafthelp
#1596 [19:24] <urielsalis> slackattack21, so what happens when you try to direct connect to 192.168.1.10:59111
#1597 [19:24] * CICVictor [CICVictor@notlogged] has quit. (Client Quit)
#1598 [19:25] <slackattack21> it says connecting to the server for a while then it says java.net.connect: connection timed out: no further information
#1599 [19:26] <urielsalis> slackattack21, and what is shown as private ip when you do it from your pc?
#1600 [19:26] * Red_Extreme [Red_Extreme@notlogged] has quit. (Quit: Web client closed)
#1601 [19:26] <slackattack21> what do you mean im sorry
#1602 [19:26] <urielsalis> slackattack21, remember how you got the 192.168.1.10 from your friend pc? Can you get it from yours?
#1603 [19:27] <slackattack21> yes, mine is 192.168.1.6
#1604 [19:27] <urielsalis> slackattack21, can you run the following tool on both PCs and give me the results?
#1605 [19:27] <urielsalis> ??> slackattack21 tools/hjt
#1606 [19:27] <Absol> slackattack21: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1607 [19:27] <Absol> slackattack21: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1608 [19:29] <slackattack21> how do you run a tool
#1609 [19:29] <urielsalis> slackattack21, double click it and follow the instructions Absol said
#1610 [19:30] <pie_flavor> slackattack21: read what Absol said
#1611 [19:30] <pie_flavor> urielsalis: referring to "tools/hjt"
#1612 [19:30] * neal [neal@notlogged] has joined #minecrafthelp
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#1614 [19:31] <slackattack21> http://paste.ubuntu.com/23767970/
#1615 [19:32] <urielsalis> slackattack21, thats from yours or from the one hosting it?
#1616 [19:32] <slackattack21> mine
#1617 [19:32] <urielsalis> slackattack21, unisntall webroot
#1618 [19:32] <slackattack21> what is webroot
#1619 [19:33] <urielsalis> slackattack21, line 11 of your hjt report
#1620 [19:33] <urielsalis> slackattack21, an AV that is known to cause issues
#1621 [19:33] <slackattack21> okay I unistalled it now what
#1622 [19:34] <urielsalis> slackattack21, restart your pc and try to connect to the server again
#1623 [19:35] <slackattack21> okay but what about the chat
#1624 [19:35] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1625 [19:35] <pie_flavor> slackattack21: you can come back
#1626 [19:35] <urielsalis> slackattack21, just join again and we will continue
#1627 [19:35] <slackattack21> ok
#1628 [19:35] <slackattack21> brb
#1629 [19:40] * slackattack21 [slackattack21@notlogged] has joined #minecrafthelp
#1630 [19:40] <slackattack21> hey I am back and no it did not help
#1631 [19:40] <urielsalis> slackattack21, can you run hjt in the host pc too?
#1632 [19:40] <slackattack21> yes i will rn
#1633 [19:41] <slackattack21> can you send me the link
#1634 [19:41] <urielsalis> ??> slackattack21 tools/hjt
#1635 [19:41] <Absol> slackattack21: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1636 [19:41] <Absol> slackattack21: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1637 [19:42] * JacksFO [JacksFO@notlogged] has joined #minecrafthelp
#1638 [19:42] <JacksFO> Anyone here?
#1639 [19:42] <CubeTheThird> about 140 people
#1640 [19:42] <JacksFO> xD
#1641 [19:42] <JacksFO> Cant login to my MC acc and just reset the pass?
#1642 [19:42] <CubeTheThird> ??> JacksFO login/throttle
#1643 [19:43] <Absol> JacksFO: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1644 [19:43] <Absol> JacksFO: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1645 [19:43] <JacksFO> Cheers :P
#1646 [19:43] * jeremy [jeremy@notlogged] has joined #minecrafthelp
#1647 [19:43] * Enderassassin326 [Enderassassin326@notlogged] has joined #minecrafthelp
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#1650 [19:44] <Enderassassin326> Hey! Im having an issue with Minecraft Atm. I've been able to sign in and start the game on my computer, but multiplayer wont work. I'll get a notification saying "Java.lang.nullpointerexception". Whenever i attempt to enter single player it closes me out of Minecraft. Ive been here before to try to fix it with no previal
#1651 [19:45] <slackattack21> paste.ubuntu.com/23768002/
#1652 [19:45] <CubeTheThird> Enderassassin326, what anti-virus and firewall software do you have?
#1653 [19:45] <Enderassassin326> Covenant Eyes
#1654 [19:45] <CubeTheThird> slackattack21, one moment
#1655 [19:46] * Houston [Houston@notlogged] has joined #minecrafthelp
#1656 [19:46] <CubeTheThird> Enderassassin326, hmm never heard of that one. Would you be able to add an exception to it to allow minecraft/java through it?
#1657 [19:46] * JacksFO [JacksFO@notlogged] has quit. (Ping timeout: 180 seconds)
#1658 [19:46] <Enderassassin326> yes
#1659 [19:46] <Houston> Hey guys my minecraft crashes as soon as i press play
#1660 [19:46] <Enderassassin326> do you have an exact url address i can unblock
#1661 [19:47] <CubeTheThird> Enderassassin326, url? to what?
#1662 [19:47] <CubeTheThird> Houston, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1663 [19:48] * ninuzzu585 [ninuzzu585@notlogged] has joined #minecrafthelp
#1664 [19:48] <Houston> ok
#1665 [19:48] <Enderassassin326> well i can unblock stuff, do u have an exact url i shud unblock to fix my download?
#1666 [19:49] <CubeTheThird> Enderassassin326, download? I thought it was multiplayer that wasn't working
#1667 [19:49] <Enderassassin326> netiher multiplayer or single player is working
#1668 [19:49] <mattym> ??> Enderassassin326 win/covenant-eyes
#1669 [19:49] <Absol> Enderassassin326: If you are using the Covenant Eyes software. Log into your Covenant Eyes account here: https://covenanteyes.com/myaccount/login/ and go to the Downloads section, make sure you download and use version 7.2.22 or newer.
#1670 [19:49] <Absol> Enderassassin326: If you have a much older version of Covenant Eyes(4.5.3 or older), uninstall Covenant Eyes and then install it again with the most recent version.
#1671 [19:49] <Houston> http://paste.ubuntu.com/23768019/
#1672 [19:49] <CubeTheThird> oh. We have a factoid for that :p
#1673 [19:49] <CubeTheThird> Houston, do you have a dxdiag report?
#1674 [19:50] <Houston> no? how do i find it?
#1675 [19:50] <Enderassassin326> @mattym is there an exact url address that i can unblock to fix the problem? i have 7.2.22
#1676 [19:50] <ninuzzu585> hi everyone. after a few minutes of playing on my macbook pro, when the cpu heats up and the vents start moving faster I start hearing weird crackling noises coming from inside the laptop. it doesn't happen with other software even if the vents are going the same speed as in mincraft. running latest vanilla minecraft, just downloaded. all graphic configurations to minimum.
#1677 [19:50] <CubeTheThird> Houston, ok.. can you send me your Launcher Log then?
#1678 [19:50] <slackattack21> hey urielsalis did you get that
#1679 [19:51] <CubeTheThird> ninuzzu585, that's an issue with your hardware. 3D applications like minecraft require more CPU and GPU power to run, so more heat will be produced
#1680 [19:51] <Houston> http://paste.ubuntu.com/23768028/
#1681 [19:51] <ninuzzu585> yeah but I played many other games on this laptop and never had problems.
#1682 [19:52] <CubeTheThird> ??> Houston win/dxdiag
#1683 [19:52] <Absol> Houston: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1684 [19:52] <ninuzzu585> even minecraft a couple of years ago
#1685 [19:52] <mattym> Enderassassin326, If you are up to date, you will need to see if the Covenant Eyes site has any further info on it.
#1686 [19:53] <CubeTheThird> ninuzzu585, even so, different games will push your hardware to different limits. There's nothing we can tell you to install or download that will magically fix that. You may need to clean out dust in your computer or something like that
#1687 [19:53] <Enderassassin326> alright, but do you have a specific address i should whitelist or unblock?
#1688 [19:53] <slackattack21> did anyone get my paste????
#1689 [19:53] <ninuzzu585> mhkay, thanks
#1690 [19:53] <CubeTheThird> Enderassassin326, it's blocking the program, not a website
#1691 [19:55] <slackattack21> hello
#1692 [19:55] <CubeTheThird> slackattack21, what is the issue you have?
#1693 [19:55] <Enderassassin326> so what should i do to fix that?
#1694 [19:55] <Houston> http://paste.ubuntu.com/23768040/
#1695 [19:55] <Houston> there is the dxdiag
#1696 [19:56] <CubeTheThird> Enderassassin326, can you uninstall and reinstall it?
#1697 [19:56] <CubeTheThird> Houston, one moment
#1698 [19:56] <Houston> ok
#1699 [19:57] <slackattack21> I was talking to urielsalsis about not being able to connect to my friends server and now he isnt responding, we have tried everything and it hasnt worked, we both just did that scan thing
#1700 [19:57] <CubeTheThird> slackattack21, what error message do you get when you try connecting?
#1701 [19:57] <Enderassassin326> minecraft or covenant eyess
#1702 [19:58] <CubeTheThird> Enderassassin326, covenant eyes
#1703 [19:58] * Cooljunior21YT [Cooljunior21YT@notlogged] has joined #minecrafthelp
#1704 [19:58] <CubeTheThird> Houston, try download and install radeon software: http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
#1705 [19:58] <slackattack21> java.net.connectexception: Connection timed out: no further information:
#1706 [19:58] <CubeTheThird> slackattack21, what's the server's address?
#1707 [19:59] <slackattack21> 192.168.1.10
#1708 [19:59] <CubeTheThird> slackattack21, ... well there's the problem. That isn't a valid address
#1709 [19:59] <slackattack21> we opened the LAN too and that did not work
#1710 [19:59] <Houston> haha last thing i tried actually before joining irc.
#1711 [19:59] <CubeTheThird> slackattack21, oh wait, are you on the same wifi as your friend?
#1712 [19:59] <slackattack21> so what do I do
#1713 [19:59] <slackattack21> yes
#1714 [19:59] <CubeTheThird> Houston, try installing that specific one
#1715 [19:59] <Houston> it didn't work, needless to say
#1716 [19:59] <Houston> i did
#1717 [19:59] <Houston> same exact page
#1718 [20:00] <CubeTheThird> slackattack21, oh, so it's a LAN issue. Is your friend running a dedicated server, or doing open to LAN?
#1719 [20:00] <CubeTheThird> Houston, what happens when you install it?
#1720 [20:00] <slackattack21> idk what a dedicated server is so, and yes she is doing open to LAN
#1721 [20:00] <Cooljunior21YT> how do i fix java.lung
#1722 [20:00] <CubeTheThird> Cooljunior21YT, you'll need to be more specific
#1723 [20:00] <Enderassassin326> i can try.... thank you
#1724 [20:00] <CubeTheThird> slackattack21, what anti-virus and firewall software do you both have?
#1725 [20:00] * Miss_trouble [Miss_trouble@notlogged] has joined #minecrafthelp
#1726 [20:01] <mattym> Houston, Your specific Acer model, included a dedicated AMD gpu and an AMD APU with a integrated GPU, the most recent versions of the drivers for these two conflict with each other.
#1727 [20:01] <ninuzzu585> I'm still testing the game, I realised the mipmap levels were set to 4, now disabled, vents almost silent and computer completely cooled down, still making the noises here and there, suspecting it's not a heat related problem
#1728 [20:01] <slackattack21> I just uninstalled mine and she doesnt have one
#1729 [20:01] <Houston> nothing changed when i installed it
#1730 [20:01] <slackattack21> we have adblocker?
#1731 [20:01] <slackattack21> she doesnt think she has one
#1732 [20:01] <CubeTheThird> Houston, did you do a custom or express install?
#1733 [20:01] <Houston> i did express
#1734 [20:01] <CubeTheThird> slackattack21, adblocker wouldn't have to do with it
#1735 [20:01] <CubeTheThird> Houston, hmm. Did you reboot after installing it?
#1736 [20:02] <Houston> i did
#1737 [20:02] * Enderassassin326 [Enderassassin326@notlogged] has quit. (Quit: Web client closed)
#1738 [20:02] <Miss_trouble> My minecraft keeps saying network error and not loading my worlds. Even if i chose offline mode. And once its does that my worlds become unplayable
#1739 [20:02] <CubeTheThird> slackattack21, can you both make sure java and minecraft aren't blocked in windows firewall?
#1740 [20:02] <CubeTheThird> Houston, hmm ok. Let's try the drivers from acer
#1741 [20:02] <slackattack21> how do you do that
#1742 [20:02] <CubeTheThird> Houston, http://global-download.acer.com/GDFiles/Driver/VGA/VGA_AMD_15.20.1055.0_W10x64_A.zip?acerid=635735819345963570&Step1=ULTRA-THIN&Step2=ASPIRE&Step3=ASPIRE%20V5-552G&OS=ALL&LC=en&BC=ACER&SC=PA_6
#1743 [20:03] <CubeTheThird> slackattack21, start menu -> control panel -> Firewall -> allow a program or feature through the firewall
#1744 [20:03] <CubeTheThird> slackattack21, there, check ALL the boxes for java and/or minecraft
#1745 [20:03] <Miss_trouble> Oh and im on ps4
#1746 [20:03] <CubeTheThird> Miss_trouble, what edition of minecraft?
#1747 [20:03] <Houston> alright, i'll install these then get back to you
#1748 [20:03] <CubeTheThird> Miss_trouble, ah. You'll need to look on the minecraft forums for assistance with that
#1749 [20:03] <Miss_trouble> Ok thanks
#1750 [20:03] * Cooljunior21YT [Cooljunior21YT@notlogged] has quit. (Ping timeout: 180 seconds)
#1751 [20:04] * coreygill1 [coreygill1@notlogged] has joined #minecrafthelp
#1752 [20:04] <coreygill1> hello
#1753 [20:05] <coreygill1> i cant login to my account HELP me please
#1754 [20:05] <coreygill1> ii have tried to reset it
#1755 [20:05] <CubeTheThird> coreygill1, did you get the reset password email?
#1756 [20:06] <coreygill1> i did but it is telling me error to many attempts
#1757 [20:06] <CubeTheThird> ??> coreygill1 login/throttle
#1758 [20:06] <Absol> coreygill1: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1759 [20:06] <coreygill1> i cant get around this
#1760 [20:06] <Absol> coreygill1: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1761 [20:06] <slackattack21> okay we did that
#1762 [20:06] <coreygill1> ok
#1763 [20:07] <CubeTheThird> slackattack21, after checking ALL the boxes, save the settings then close and re-open the game. Try again then
#1764 [20:07] <coreygill1> it did this since all my passwords are to weak LIKE OMG
#1765 [20:07] <coreygill1> i tried everything
#1766 [20:08] <coreygill1> they need to say wait 1 H
#1767 [20:08] * coreygill1 [coreygill1@notlogged] has quit. (Client Quit)
#1768 [20:08] <CubeTheThird> coreygill1, you.. waited 1 hour without attempting to login?
#1769 [20:08] * ninuzzu585 [ninuzzu585@notlogged] has quit. (Ping timeout: 180 seconds)
#1770 [20:09] <slackattack21> okay the open LAN worked!! thank you, we are trying the multiplayer server rn
#1771 [20:09] <CubeTheThird> slackattack21, awesome!
#1772 [20:10] <slackattack21> holy crap it worked thank you so much, we have been trying for hours so, thank you. bye!
#1773 [20:11] <CubeTheThird> glad it workedc!
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#1775 [20:13] * slackattack21 [slackattack21@notlogged] has quit. (Ping timeout: 180 seconds)
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#1777 [20:17] <Houston> Hey, unfortunately those driver didn't work out either. :(
#1778 [20:18] * assasinri [assasinri@notlogged] has joined #minecrafthelp
#1779 [20:19] <assasinri> hello?
#1780 [20:20] * eteriaJY [eteriaJY@notlogged] has joined #minecrafthelp
#1781 [20:20] <mattym> Houston, Your specific Acer model, included a dedicated AMD gpu and an AMD APU with a integrated GPU, the most recent versions of the drivers for these two conflict with each other.
#1782 [20:20] <mattym> Houston, Currently, we have not found a successful way to get those to work.
#1783 [20:21] <Houston> Could i use a previous driver?
#1784 [20:22] <Houston> This happened all at once a couple days ago.
#1785 [20:22] <urielsalis> mattym, really? AMD having driver problems with their APUs again? sigh
#1786 [20:22] * Euri0220 [Euri0220@notlogged] has joined #minecrafthelp
#1787 [20:23] <mattym> Houston, You would be on your own to find a previous one. Tho the once from Acer should have been that.
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#1790 [20:25] * Euri0220 [Euri0220@notlogged] has quit. (Client Quit)
#1791 [20:25] <mattym> Houston, You may want to run the tool here http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
#1792 [20:25] <mattym> Houston, Then attempt again with the Radeon Software from AMD.
#1793 [20:25] * Euri0220 [Euri0220@notlogged] has joined #minecrafthelp
#1794 [20:27] <Houston> Right, ill try that, but if that doesn't worki assume i will have to wait for a fix from amd.
#1795 [20:28] <mattym> Houston, If its the case, it wont ever be fixed
#1796 [20:28] <mattym> One of the two is out of its support cycle
#1797 [20:28] <mattym> Houston, Hold on one moment tho
#1798 [20:28] <mattym> Houston, Im told you should disable driver updates on your computer.
#1799 [20:29] <mattym> Houston, Run the clean install tool
#1800 [20:29] <mattym> Houston, Then try with the Acer driver again, not the AMD one
#1801 [20:30] <Houston> ok, i will try that then
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#1805 [20:31] <mattym> Houston, Once its done restart the PC before checking the game, if you get the same issue return to the chat
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#1807 [20:33] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1808 [20:34] <Houston> ok i will be back with results
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#1811 [20:56] <Houston> It's working now guys, thanks alot for the help.
#1812 [21:01] <Houston> I used the uninstall untility and installed the drivers from acer. When i open the device manager i noticed it was was reconizing my 8750m as an 8650m? Not sure how that happened but after the wipe and reinstalled its showing 8750m as it should.
#1813 [21:02] <Houston> And also working now as it should.
#1814 [21:02] <mattym> Houston, Excellent, enjoy!
#1815 [21:03] <mattym> Houston, Make sure you also turn off the ability for Windows to update the drivers.
#1816 [21:03] <Houston> I will! Thanks again guys!
#1817 [21:03] <mattym> Houston, If it tries to use newer ones it will break it again
#1818 [21:03] <Houston> Don't, I did! lol
#1819 [21:03] <Houston> worry*
#1820 [21:03] * GUISuperdaman [GUISuperdaman@notlogged] has joined #minecrafthelp
#1821 [21:04] <Houston> Okay ill make sure to stay with this one
#1822 [21:04] <Houston> And again, thanks for all the help.
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#1824 [21:04] <GUISuperdaman> I forgot my security questions and i tried doing the reset and they sent something to my email. It hasnt been sent yet
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#1829 [21:33] <rowan> Hi. I can't seem to get minecraft to update to the latest version. have tried uninstalling and reinstalling already, no dice.
#1830 [21:34] <xkaylani> hey, so i changed my password quite a bit today because technic wasnt letting me login and now my password wont work for mojang. i dont know if its the fact ive changed it a bit today or if its just not working at all. ive tried every form of my password and email/username
#1831 [21:34] <thgilfodrol> rowan: what happens when you try?
#1832 [21:35] <thgilfodrol> xkaylani: have you tried resetting your password, and if you do, do you get the email?
#1833 [21:35] <xkaylani> yes, i do everytime
#1834 [21:35] <rowan> nothing happens. I don't even get offered the options to update
#1835 [21:36] <thgilfodrol> rowan: is this on a mobile device?
#1836 [21:36] <thgilfodrol> ??> xkaylani login/throttle
#1837 [21:36] <Absol> xkaylani: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1838 [21:36] <Absol> xkaylani: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1839 [21:37] <rowan> nope, on my Mac
#1840 [21:37] <xkaylani> okay, thank you.
#1841 [21:38] <thgilfodrol> rowan: in your launcher, you should be able to click on New Profile
#1842 [21:39] <thgilfodrol> rowan: once you're there, you should be able to choose a new minecraft version to launch with
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#1849 [21:52] <Maleque> Can i get directed to the modded minecraft help please?
#1850 [21:53] <Maleque> or the forge help?
#1851 [21:56] <Andrio> ??> Maleque mods
#1852 [21:56] <Absol> Maleque: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1853 [21:56] <Absol> Maleque: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1854 [21:56] <Maleque> I just need help for forge crashes, not mods.
#1855 [21:57] <Andrio> Forge is a mod
#1856 [21:57] <Maleque> ughhhhh, okay. thank you.
#1857 [21:58] <thgilfodrol> Maleque: there's also #minecraftforge , but I think that's more for the platform (as opposed to mod issues)
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#1860 [22:01] <slackattack21> Hi, how do you turn off LAN for a multiplayer server?
#1861 [22:02] <slackattack21> Just going off and back in does not work
#1862 [22:04] <thgilfodrol> slackattack21: wh_at do you mean by going off and back in?
#1863 [22:04] <slackattack21> like going off the game and going back into the game
#1864 [22:04] <slackattack21> the world I mean
#1865 [22:07] <thgilfodrol> slackattack21: it should turn itself off
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#1867 [22:08] <slackattack21> hey sorry I got disconnected but can anyone help
#1868 [22:09] <thgilfodrol> slackattack21: it should turn itself off
#1869 [22:10] * helpme [helpme@notlogged] has joined #minecrafthelp
#1870 [22:11] <slackattack21> yeah when my friend goes back into the world it is still "LAN"
#1871 [22:11] <slackattack21> like it is grey and still on
#1872 [22:12] <thgilfodrol> slackattack21: it should shut down if you close the client, I suppose- not sure what would cause it to stay on after the host has left the world and rejoins it
#1873 [22:13] <helpme> "minecraft:attack" has some parameters. "damage", "effect_name", "effect_duration" etc. Is there another parameters that can changing effect's amplifier?
#1874 [22:16] <thgilfodrol> helpme: have you looked at http://minecraft.gamepedia.com/Pocket_Edition_entity_components ?
#1875 [22:16] <slackattack21> for some reason it did not work
#1876 [22:17] <helpme> I read that site 100 times and some components are missed.
#1877 [22:19] <thgilfodrol> slackattack21: you're still able to join the lan world after the host has closed their client?
#1878 [22:20] <thgilfodrol> helpme: if they are, I'm not too sure where else you could find a comprehensive list
#1879 [22:20] <slackattack21> no I cant connect, we were at my house playing on the LAN and when she went home we tried to play but it still on LAN for some reason and she has restarted the game multiple times but the LAN is still on idk why
#1880 [22:25] <thgilfodrol> slackattack21: I'm not sure what would cause that, though it shouldn't affect anything
#1881 [22:25] <slackattack21> We are on different networks now so we cant play together
#1882 [22:26] <thgilfodrol> slackattack21: you can still set up a server via portforwarding, but yeah, just using lan wouldn't work
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#1884 [22:27] <slackattack21> yeah we did port forward a while ago its just for some reason tonight the LAN stays on
#1885 [22:28] <slackattack21> oh I got it wokring! thank yiy
#1886 [22:28] <thgilfodrol> glad you managed to get it working
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#1891 [22:42] <DankTacoTruck> When I try to log into my account with correct login info, and everything, it'll let me log in, but just once and if I restart it logs me out and won't let me log in
#1892 [22:52] <DankTacoTruck> Fuck you guys
#1893 [22:52] <Absol> DankTacoTruck: Please keep it civil
#1894 [22:52] <DankTacoTruck> Thanks for the help
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#1896 [22:53] <Chromaryu> lo
#1897 [22:53] <Chromaryu> l
#1898 [23:32] * Fifa_Josh [Fifa_Josh@notlogged] has joined #minecrafthelp
#1899 [23:34] <Fifa_Josh> Hello I need help with getting modifications for Minecraft
#1900 [23:35] <thgilfodrol> ??> Fifa_Josh mods
#1901 [23:35] <Absol> Fifa_Josh: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1902 [23:35] <Absol> Fifa_Josh: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1903 [23:36] <Fifa_Josh> Yes I understand. But I am also confused about how I would create a server to run on a mac.
#1904 [23:39] <Chris> Fifa_Josh: You want to run a Minecraft server on Mac?
#1905 [23:40] <Chris> Fifa_Josh: You need to download the minecraft_server.jar file from the Minecraft site, then move it into its own directory and run it with Java.
#1906 [23:40] <Chris> Usually you would run it from a script (Google "Minecraft server script" if you don't know what that is)
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