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#8 [00:43] <Ian5B> Mon minecraft ne s'installe pas sur mon pc, une erreur de corruption !
#9 [00:44] <Ian5B> My minecraft does not install on my pc, a corruption error!
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#11 [00:45] <thgilfodrol> Ian5B: what is the exact error?
#12 [00:50] <Ian5B> this is the error : Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall minecraft"
#13 [00:50] <thgilfodrol> Ian5B: have you tried reinstalling minecraft?
#14 [00:51] <thgilfodrol> ??> Ian5B win/reinst
#15 [00:51] <Absol> Ian5B: You may need to reinstall the locally installed files that Minecraft puts into place.
#16 [00:51] <Absol> Ian5B: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#17 [00:51] <Ian5B> I reinstall minecraft dozens of times, jave too but nothing works
#18 [00:52] <Ian5B> Wait for me french I need time to translate english
#19 [00:53] <thgilfodrol> Ian5B: are you able to get into the launcher?
#20 [00:55] <Ian5B> Not when the minecraft installation is done just after finishing it marks me the error message
#21 [00:55] <thgilfodrol> ??> Ian5B dl/win/alternate
#22 [00:55] <Absol> Ian5B: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#23 [00:55] <thgilfodrol> Ian5B: try the alternative launcher
#24 [00:57] <Ian5B> Thank you all I will try it all tonight I must go to school again thank you all: D
#25 [00:57] <thgilfodrol> Ian5B: good luck
#26 [00:57] <Ian5B> thank's
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#40 [03:35] <arandomuser1234> hello
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#45 [03:40] <Keylor> it keeps saying wrong email/password
#46 [03:41] <Keylor> how do i fix that
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#50 [04:01] <Dexy> I have a problem with the map of survival.The game don't read it( but the map work in the past)
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#52 [04:19] <owl> why windows phone 10 didn't get the ender update (1.0)?
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#70 [07:10] <luismiguel> nao estou conseguindo entrar no meu minecraft craftlandia oque faco ?
#71 [07:11] <Andrio> ??> luismiguel lang/ES
#72 [07:11] <Absol> luismiguel: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#73 [07:11] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#74 [07:13] <luismiguel> I'm not getting into my minecraft craftland what do i do ?
#75 [07:14] <Andrio> Is that a server?
#76 [07:15] * cddededd [cddededd@notlogged] has joined #minecrafthelp
#77 [07:15] <luismiguel> Craftlandia
#78 [07:15] <cddededd> gh
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#82 [07:18] <luismiguel> How do I solve the problem ?
#83 [07:18] * Maicold [Maicold@notlogged] has joined #minecrafthelp
#84 [07:18] <Maicold> http://paste.ubuntu.com/23770247/
#85 [07:19] <Maicold> Não estou conseguindo abrir o minecraft. Relata ao abrir: fix the problem
#86 [07:19] <Maicold> http://paste.ubuntu.com/23770247/
#87 [07:19] <luismiguel> isso aconteceu comigo tbm
#88 [07:19] <Maicold> :(
#89 [07:20] <luismiguel> porque sera que nao entra ?
#90 [07:20] <Maicold> ja atualizei os drives e nada
#91 [07:20] <luismiguel> eu tbm
#92 [07:20] <Maicold> diz que já estão atualizados mas continua com o problema
#93 [07:20] <luismiguel> antes dava pra entra no meu not agora nao da mais
#94 [07:21] <Maicold> já havia acontecido isso comigo, mas aqui eles resolveram
#95 [07:21] <luismiguel> eu perguntei como resolve e nada ate agora
#96 [07:21] <Maicold> não tem ninguém online provavelmente
#97 [07:21] <Maicold> :X
#98 [07:22] <luismiguel> tava querendo joga
#99 [07:22] <Maicold> tem roblox?
#100 [07:22] <luismiguel> n
#101 [07:22] <Maicold> ah
#102 [07:23] <luismiguel> porque sera que nao entra
#103 [07:23] <Maicold> qual teu nick no mine?
#104 [07:23] <luismiguel> luismiguel09876
#105 [07:24] <Maicold> eu tenho dois : _LegendPlayer e Maicold_Lucas
#106 [07:24] <luismiguel> isso era pra ajuda ne
#107 [07:24] <luismiguel> tem gente online
#108 [07:24] <Maicold> mas da outra vez foi rapidinho
#109 [07:24] <Maicold> acho que não tem ninguém por aqui
#110 [07:25] <Maicold> melhor tentarmos mais tarde
#111 [07:25] <luismiguel> seu mine ja deu isso outra vez ?
#112 [07:25] <Maicold> já
#113 [07:25] <luismiguel> oque se fez pra entra ?
#114 [07:25] <Maicold> normalmente quando faço alguma modificação no pc
#115 [07:25] <Maicold> tipo da outra vez foi porque troquei a placa de video e agora foi o processador
#116 [07:26] <luismiguel> a ta
#117 [07:26] <Maicold> vou saindo.
#118 [07:26] <luismiguel> flw
#119 [07:26] <Maicold> depois tento novamente
#120 [07:26] <Maicold> vlw
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#127 [07:49] <Justin14> hola
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#129 [07:56] <Spino_666> hi,can someone tell me,i dont know the verification code:(((
#130 [07:57] <Spino_666> oh nvm
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#137 [08:29] <Maicold> oi boa tarde
#138 [08:30] <Maicold> estou com problemas para entrar no minecraft
#139 [08:30] <Maicold> aparece assim: fix the problem
#140 [08:31] <Maicold> meu relatório : http://paste.ubuntu.com/23770247/
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#142 [08:36] <Elbarto> Can you please help me i have a right username and password and can not log in
#143 [08:36] <Elbarto> Can you please help me i have a right username and password and can not log in
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#146 [08:37] <Elbarto> Can you please help me i have a right username and password and can not log in
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#148 [08:38] <Eknein2003> my minecraft 1.8 is not on working
#149 [08:41] <Maicold> aparece assim: fix the problem
#150 [08:41] <Maicold> meu relatório : http://paste.ubuntu.com/23770247/
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#152 [08:43] <Maicold> não consigo entrar no meu minecraft, aparece assim: fix the problem.
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#156 [08:45] <Maicold> não consigo entrar no meu minecraft, aparece assim: fix the problem.
#157 [08:45] <Maicold> http://paste.ubuntu.com/23770247/
#158 [08:45] <Maicold> alguém me ajudeeeeee
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#161 [08:48] <Maicold> eu n consigo entrar no meu minecraft aparece assim: fix the problem
#162 [08:49] <Maicold> http://paste.ubuntu.com/23770247/
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#176 [09:08] <Maicold> eu n consigo entrar no meu minecraft aparece assim: fix the problem http://paste.ubuntu.com/23770247/
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#179 [09:20] * minecraft-modding488_ [minecraft-modding488_@notlogged] has joined #minecrafthelp
#180 [09:20] <minecraft-modding488_> need help with minecraft crash
#181 [09:22] <minecraft-modding488_> my minecraft was working just fine with mods and all, but randomly when i load ANY world it just crashes with "java.lang.IllegalStateException: failed to create a child event loop" i even re-installed a fresh brand new updated minecraft client just now and it does the same thing.
#182 [09:23] <GreyVulpine> ??> minecraft-modding488_ tools/hjt
#183 [09:23] <Absol> minecraft-modding488_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#184 [09:23] <Absol> minecraft-modding488_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#185 [09:23] * Nightcore [Nightcore@notlogged] has joined #minecrafthelp
#186 [09:23] <Nightcore> Hi
#187 [09:25] <Nightcore> I have a problem, i can't log in to my minecraft/mojang account becouse i don't remember my security questions and i don't even get e-mail with reset
#188 [09:25] <Nightcore> my e-mail is on .pl address and it works on my gmail but not at this acc
#189 [09:25] <Nightcore> can someone help me ? i also sent ticket to mojang
#190 [09:25] <minecraft-modding488_> okie did a scan and this is the pastebin i got: http://paste.ubuntu.com/23770743/
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#196 [09:34] <minecraft-modding488> oops disconnected on accident ><
#197 [09:34] <minecraft-modding488> here's my pastebin for what you sent me Absol
#198 [09:34] <minecraft-modding488> http://paste.ubuntu.com/23770743/
#199 [09:35] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#200 [09:39] <GreyVulpine> ??> minecraft-modding488 av/adwcleaner
#201 [09:39] * Nick_Master02 [Nick_Master02@notlogged] has quit. (Quit: Web client closed)
#202 [09:39] <Absol> minecraft-modding488: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#203 [09:39] <Absol> minecraft-modding488: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#204 [09:42] <minecraft-modding488> alright
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#208 [09:53] <Mateo> Hi i need help i request for change my password and i dont receive the email
#209 [09:54] <GreyVulpine> Wait an hour before requesting again.
#210 [09:54] <Mateo> really?
#211 [09:54] <Mateo> that works?
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#214 [09:59] <minecraft-modding488> Alright, scanned, cleaned, and restarted pc, what's next instructions o:
#215 [09:59] <GreyVulpine> Did you get a log of what it cleaned/
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#219 [10:02] <Matheus> hi
#220 [10:02] <urielsalis> hi Matheus
#221 [10:02] <Matheus> java.lang.IllegalStateException: failed to create a child event loop
#222 [10:02] <urielsalis> Matheus, what antivirus you have?
#223 [10:03] <Matheus> I just uninstalled the avira
#224 [10:03] <urielsalis> Matheus, and you restarted your pc after uninstalling it?
#225 [10:04] <Matheus> no
#226 [10:04] <urielsalis> Matheus, please do so
#227 [10:04] <Matheus> ok
#228 [10:05] <minecraft-modding488> oh sorry yeah i got a log
#229 [10:05] * LordOfTheShadows [LordOfTheShadows@notlogged] has joined #minecrafthelp
#230 [10:05] <GreyVulpine> minecraft-modding488 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#231 [10:06] <minecraft-modding488> http://paste.ubuntu.com/23770882/ this is what was cleaned
#232 [10:07] <Maicold> eu n consigo entrar no meu minecraft aparece assim: fix the problem http://paste.ubuntu.com/23770247/
#233 [10:08] <urielsalis> Maicold, download and install https://downloadcenter.intel.com/download/22167
#234 [10:08] <Maicold> obrigadoooo
#235 [10:08] <Maicold> Graças a Deus
#236 [10:08] <Maicold> kkkk'
#237 [10:08] * urielsalis tips hat
#237 [10:09] * Matheus [Matheus@notlogged] has joined #minecrafthelp
#238 [10:09] <Matheus> heloo
#239 [10:10] <urielsalis> hi again Matheus
#240 [10:10] <Matheus> hi
#241 [10:11] * Jon5993 [Jon5993@notlogged] has joined #minecrafthelp
#242 [10:11] <Matheus> My minecraft only stays in play offline and does not stay in the play
#243 [10:11] * Nasus [Nasus@notlogged] has joined #minecrafthelp
#244 [10:11] <Nasus> hello
#245 [10:12] <urielsalis> Matheus, so its a different issue now?
#246 [10:12] <Jon5993> I can't purchase mine craft for windows as I already own the Mac version but it's gone also
#247 [10:12] <urielsalis> hi Nasus
#248 [10:12] <Nasus> i want to play minecraft and it shows pixel format not acelerated
#249 [10:12] <Jon5993> I live in illinois if that helps
#250 [10:12] <Nasus> what should i do?
#251 [10:12] <urielsalis> Jon5993, the Java version works for both Mac, Windows and Linux
#252 [10:12] <urielsalis> Nasus, you have a dxdiag?
#253 [10:12] <Nasus> i can do one
#254 [10:12] <urielsalis> Nasus, please do so :)
#255 [10:12] <Matheus> Still that mistake
#256 [10:13] <urielsalis> Matheus, you are describing a different one
#257 [10:13] <Nasus> ok done
#258 [10:13] <Nasus> how i send u it
#259 [10:13] <Nasus> i just paste here?
#260 [10:13] <Chromaryu> ?? paste
#261 [10:13] <minecraft-modding488> i recently just scanned, cleaned, and restarted my pc withAdvCleaner, here is my pastebin log: http://paste.ubuntu.com/23770882/
#262 [10:13] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#264 [10:14] <GreyVulpine> minecraft-modding488 - Could you try minecraft now?
#265 [10:14] <Matheus> Wanted to know why my minecraft is only offline
#266 [10:14] <minecraft-modding488> yes i will try
#267 [10:14] <Chromaryu> (AdvCleaner...)
#268 [10:14] <Jon5993> I went to minecraft site and cannot buy the over version. I can't even get to my old Mac version purchased in 2013
#269 [10:14] <Nasus> http://paste.ubuntu.com/23770916/
#270 [10:14] <Matheus> ---- Minecraft Crash Report ---- // Shall we play a game? Time: 09/01/17 14:14 Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:61) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:61
#271 [10:14] * Lord_of_Life is now known as Lord_of_Away
#272 [10:15] <urielsalis> ??> Matheus tools/hjt
#273 [10:15] <Absol> Matheus: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#274 [10:15] <Absol> Matheus: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#275 [10:15] <urielsalis> Jon5993, what is your username?
#276 [10:15] <Jon5993> Jon5993
#277 [10:15] <Nasus> so?
#278 [10:15] <urielsalis> Nasus, we dont help with cracked Windows here
#279 [10:15] <urielsalis> Jon5993, you already own minecraft
#280 [10:16] <urielsalis> Jon5993, just get the launcher from minecraft.net/download and login with your email and password
#281 [10:16] <Matheus> ok
#282 [10:16] <Nasus> this windows just gives me some themes
#283 [10:16] <Nasus> just that
#284 [10:16] * DarkProPlayer_77 [DarkProPlayer_77@notlogged] has joined #minecrafthelp
#285 [10:16] <Jon5993> For Mac yes but can't log in also want to buy pic version
#286 [10:17] <urielsalis> Jon5993, is the same version
#287 [10:17] <urielsalis> Jon5993, you can use your minecraft account in any PC
#288 [10:17] <DarkProPlayer_77> guys i can't join with my minecraft account in minecraft
#289 [10:17] <Nasus> plase help
#290 [10:17] <DarkProPlayer_77> i am premium
#291 [10:17] <LordOfTheShadows> Guys i had mc installed in my sisters laptop but my sister deleted mc in minecraft i had a world called RedSun and i want its seed how can i get my worlds seed now?
#292 [10:17] <urielsalis> DarkProPlayer_77, what happens when you try?
#293 [10:18] <urielsalis> Nasus, get original windows and we will continue helping you. You never know what they might bundle with that
#294 [10:18] <Jon5993> I'll try again but when I use the existing log in it only gives me demo
#295 [10:18] <urielsalis> Nasus, and for themes, look them up online
#296 [10:18] <Nasus> well i installed this windows this day
#297 [10:18] <DarkProPlayer_77> the game say that the password or the email is incorrect but i have a minecraft account
#298 [10:18] <urielsalis> LordOfTheShadows, if you deleted it from %appdata%\.minecraft, cleared the recycle bin, and recuva doesnt find it, there is no way
#299 [10:18] <urielsalis> DarkProPlayer_77, have you tried resetting your passworD?
#300 [10:19] <urielsalis> Nasus, then go back to original windows. https://www.microsoft.com/software-download/windows7?774b232c-a48d-452a-a8fb-3906dc168d5c=True
#301 [10:19] * Barclay [Barclay@notlogged] has joined #minecrafthelp
#302 [10:19] <urielsalis> Nasus, https://www.microsoft.com/en-us/software-download/windows7 *
#303 [10:19] <LordOfTheShadows> O noo emm whats recuva?
#304 [10:19] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#305 [10:20] <urielsalis> LordOfTheShadows, https://www.piriform.com/recuva Its used to recover deleted files
#306 [10:21] <Nasus> The windows doesnt matter , i had the same problem on my original windows 7 , pixel format not acelerated and i needed to download a thing and that would fix it
#307 [10:21] <LordOfTheShadows> Kk ty
#308 [10:21] <Nasus> but i dont remember its name
#309 [10:21] <Nasus> driver suite
#310 [10:21] <Nasus> or like that
#311 [10:21] <LordOfTheShadows> Which file contains my minecraft seed?
#312 [10:22] <DarkProPlayer_77> yes i try to change the password with my mojang account but they too the mojang say that my email or password is incorrect
#313 [10:22] <urielsalis> LordOfTheShadows, level.dat
#314 [10:22] * hephaios [hephaios@notlogged] has joined #minecrafthelp
#315 [10:22] <Matheus> I'm not getting
#316 [10:22] <Matheus> hello???
#317 [10:22] <urielsalis> Nasus, but the difference is we will help you once you are back on original windows
#318 [10:22] <hephaios> Hi
#319 [10:22] <urielsalis> Nasus, but not on cracjed
#320 [10:22] <urielsalis> hi hephaios
#321 [10:22] <Matheus> hi
#322 [10:22] <Matheus> I'm not getting
#323 [10:22] <urielsalis> Nasus, We will not continue assistance with cracked windows. thats the last time im going to say it
#324 [10:23] <hephaios> I have the error java.lang.nullpointerexception: group
#325 [10:23] <urielsalis> ??> DarkProPlayer_77 login/throttle
#326 [10:23] <Absol> DarkProPlayer_77: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#327 [10:23] <Absol> DarkProPlayer_77: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#328 [10:23] <urielsalis> hephaios, what antivirus you have?
#329 [10:23] * Ben_ [Ben_@notlogged] has joined #minecrafthelp
#330 [10:23] <hephaios> Avira
#331 [10:23] <urielsalis> hephaios, uninstall it, reboot, then try again
#332 [10:23] * Ben_ [Ben_@notlogged] has quit. (Client Quit)
#333 [10:23] <LordOfTheShadows> Ok great il download the program and il msg u if i need some help
#334 [10:23] <hephaios> Ok i will do that
#335 [10:23] <DarkProPlayer_77> what is login throttle?
#336 [10:24] <urielsalis> DarkProPlayer_77, a command for absol, read what it said after it
#337 [10:24] <minecraft-modding488> alrighty just tried making a new world on a fresh install of minecraft, and it's still not working, crashing on world load
#338 [10:25] <DarkProPlayer_77> ok
#339 [10:25] <Chromaryu> ?? irc/multitasking/!
#340 [10:25] <Absol> irc/multitasking/!: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#341 [10:25] <Absol> irc/multitasking/!: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#342 [10:25] * Jon5993 [Jon5993@notlogged] has quit. (Ping timeout: 180 seconds)
#343 [10:25] <DarkProPlayer_77> now i have to go i do that after
#344 [10:25] <Chromaryu> ^ for notice
#345 [10:26] * superd12 [superd12@notlogged] has quit. (Quit: Web client closed)
#346 [10:26] <urielsalis> ??> minecraft-modding488 launcher/crash-log
#347 [10:26] <Absol> minecraft-modding488: We need to see your crash log, which appears after a crash.
#348 [10:26] <Absol> minecraft-modding488: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#349 [10:27] <Matheus> java.lang.IllegalStateException: failed to create a child event loop
#350 [10:28] <Matheus> I can not fix
#351 [10:28] <minecraft-modding488> http://paste.ubuntu.com/23770977/ is what i got
#352 [10:28] <urielsalis> ??> minecraft-modding488 tools/hjt
#353 [10:28] <Absol> minecraft-modding488: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#354 [10:28] <Absol> minecraft-modding488: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#355 [10:28] <urielsalis> ??> Matheus tools/hjt
#356 [10:28] <Absol> Matheus: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#357 [10:28] <Absol> Matheus: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#358 [10:29] <minecraft-modding488> i did that quite a bit already, afterwards you directed me to the program "AdwCleaner" and that's where i'm at now.
#359 [10:29] <minecraft-modding488> quite a bit earlier*
#360 [10:29] <urielsalis> minecraft-modding488, yup, just got the logs, one moment
#361 [10:29] <minecraft-modding488> alright thanks
#362 [10:30] <Matheus> http://paste.ubuntu.com/23770990/
#363 [10:31] <urielsalis> minecraft-modding488, lets try something deeper
#364 [10:31] <urielsalis> ??> minecraft-modding488 av/malwarebytes
#365 [10:31] <Absol> minecraft-modding488: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#366 [10:31] <urielsalis> Matheus, one moment
#367 [10:31] <Absol> minecraft-modding488: Download it here: http://www.malwarebytes.org/
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#370 [10:33] * hephaios [hephaios@notlogged] has quit. (Ping timeout: 180 seconds)
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#372 [10:34] <Matheus> hello??
#373 [10:35] <urielsalis> Matheus, one moment
#374 [10:35] <Matheus> ok
#375 [10:35] <minecraft-modding488> alrighty, i'll download said program
#376 [10:35] <urielsalis> ??> Matheus av/malwarebytes
#377 [10:35] <Absol> Matheus: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#378 [10:35] <Absol> Matheus: Download it here: http://www.malwarebytes.org/
#379 [10:36] <Matheus> already downloaded
#380 [10:36] <Cooljunior21YT> hekp me plz i need help it says java.lung.NullPointerException
#381 [10:36] <urielsalis> ??> Cooljunior21YT win/reinst
#382 [10:36] <Absol> Cooljunior21YT: You may need to reinstall the locally installed files that Minecraft puts into place.
#383 [10:36] <Absol> Cooljunior21YT: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#384 [10:36] <urielsalis> Matheus, run a scan and remove everything it finds
#385 [10:37] <Cooljunior21YT> i dont understand
#386 [10:37] <Matheus> ok
#387 [10:37] <Cooljunior21YT> plz help me at that
#388 [10:38] <Cooljunior21YT> i cant join multiplayer
#389 [10:38] <Cooljunior21YT> help
#390 [10:38] <Cooljunior21YT> Hello
#391 [10:39] <urielsalis> Cooljunior21YT, follow Absol instructions
#392 [10:39] <Cooljunior21YT> but i dont understand
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#395 [10:40] <urielsalis> Cooljunior21YT, what you dont understand of it?
#396 [10:41] <Matheus> Is still scanning
#397 [10:41] <urielsalis> Matheus, it will take a while
#398 [10:41] <Cooljunior21YT> like the things his saying i dont know what file or what to reset
#399 [10:41] <Matheus> Can I delete the threats even using the free version of the program ??
#400 [10:42] <urielsalis> Matheus, yup, the free version has full functionality
#401 [10:42] <urielsalis> Matheus, the paid one is just for having protection on all time, not worth it in my opinion
#402 [10:42] <Matheus> ok
#403 [10:43] <Matheus> Are you going to stay here waiting to finish the scan?
#404 [10:44] <urielsalis> Matheus, yup
#405 [10:44] <Matheus> ok
#406 [10:45] <minecraft-modding488> just to be sure, MalwareBytes Free trial scan is okie as a result right?
#407 [10:45] <Matheus> Finished, do I have to quarantine?
#408 [10:45] * zatto [zatto@notlogged] has joined #minecrafthelp
#409 [10:45] <urielsalis> minecraft-modding488, or the free version
#410 [10:45] <urielsalis> Matheus, yup, everything it found
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#412 [10:46] <Matheus> ok
#413 [10:46] * Kevin164_ [Kevin164_@notlogged] has joined #minecrafthelp
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#415 [10:48] <Matheus> Finished and now what do I do?
#416 [10:49] * Kevin164 [Kevin164@notlogged] has quit. (Ping timeout: 180 seconds)
#417 [10:49] <urielsalis> Matheus, restart your pc and try again
#418 [10:49] <Matheus> ok
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#420 [10:50] <TillusBR> COMO RESOLVE O ERROR NOT AUTHENTICATED WITH MINECRAFT.NET
#421 [10:50] <urielsalis> TillusBR, stop with the caps
#422 [10:51] <TillusBR> NOT FALO ENGLISH
#423 [10:52] * Matheus [Matheus@notlogged] has quit. (Ping timeout: 180 seconds)
#424 [10:53] <urielsalis> TillusBR, stop with the caps
#425 [10:53] <Cooljunior21YT> thx for help absol
#426 [10:53] <urielsalis> ??? bot
#427 [10:53] <urielsalis> ?? bot
#428 [10:53] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#429 [10:53] * urielsalis tips hat
#429 [10:54] <LordOfTheShadows> Hey recuva is not fonding any files
#430 [10:54] * Matheus [Matheus@notlogged] has joined #minecrafthelp
#431 [10:54] <Matheus> hi
#432 [10:54] <Cooljunior21YT> bot
#433 [10:54] <Cooljunior21YT> bot
#434 [10:54] <Cooljunior21YT> help
#435 [10:55] <LordOfTheShadows> Is there any other way i can recover my minecraft world's seed now that my sister deleted minecraft?
#436 [10:55] <urielsalis> LordOfTheShadows, Go to %appdata%\.minecraft, do you have a saves folder there?
#437 [10:56] * Matheus [Matheus@notlogged] has quit. (Client Quit)
#438 [10:56] <LordOfTheShadows> My sister deleted minecraft
#439 [10:56] <urielsalis> LordOfTheShadows, she deleted the .minecraft folder too?
#440 [10:56] <urielsalis> LordOfTheShadows, she deleted the .minecraft folder too?
#441 [10:57] * TillusBR [TillusBR@notlogged] has left #minecrafthelp
#442 [10:57] <LordOfTheShadows> I cant go there since she deleted minecraft
#443 [10:59] <zatto> @Absol don t play minecraft for error by crash
#444 [11:00] <urielsalis> zatto, Absol is a bot
#445 [11:00] <zatto> a
#446 [11:00] <zatto> dont play minecraft for crash
#447 [11:00] <LordOfTheShadows> Yes she did
#448 [11:01] <urielsalis> LordOfTheShadows, then use Recuva to try to recover something, its not guaranteed
#449 [11:01] <zatto> come faccio
#450 [11:01] <zatto> do you speak italian
#451 [11:02] <LordOfTheShadows> I downloaded recuva but what should u type in the search in a specific area?
#452 [11:02] <urielsalis> LordOfTheShadows, the name of your world? level.dat?
#453 [11:02] <urielsalis> Chromaryu, can you cover me for 5 mins?
#454 [11:03] <LordOfTheShadows> It says search in a specific location (:/ what do i type in there?
#455 [11:03] <Cooljunior21YT> can someone help me it says im not athourized to play a multiplayer zone
#456 [11:05] <Cooljunior21YT> it says to me Not authenticated with Minecraft.Net can someone plz help me resolve my problem
#457 [11:05] <Cooljunior21YT> @GreyBot
#458 [11:05] <Cooljunior21YT> HELP
#459 [11:05] <Cooljunior21YT> anyone
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#461 [11:06] * vladtheimpaler14 [vladtheimpaler14@notlogged] has quit. (Client Quit)
#462 [11:06] <LordOfTheShadows> I do type level.dot but its not finding anything
#463 [11:07] <mattym> LordOfTheShadows, Then you will not be able to recover the seed.
#464 [11:07] <mattym> ??> Cooljunior21YT launcher/relog
#465 [11:07] <Absol> Cooljunior21YT: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#466 [11:08] <LordOfTheShadows> Do i have any chance recovering it by selecting deep scan?
#467 [11:10] <mattym> You can try
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#469 [11:11] <LordOfTheShadows> Urielsalis do i have any chance recovering it by clicking to the deep scan?
#470 [11:13] <minecraft-modding488> alright it completed the scan(malwarbytes), and it showed up with 0 threats, here's the pastebin of it: http://paste.ubuntu.com/23771266/
#471 [11:14] * GoodNight [GoodNight@notlogged] has joined #minecrafthelp
#472 [11:15] <mattym> minecraft-modding488, You did restart the PC after the previous ADWCleaner program was run right?
#473 [11:15] <GoodNight> someone knows how to fix the Invalid Credentials problem? changed pw and waited, still notthing
#474 [11:16] <mattym> GoodNight, When you try to change the password, do you get the email?
#475 [11:16] <GoodNight> ye
#476 [11:17] <GoodNight> (did not play for like 2 or 3 years, dunno what happend till now)
#477 [11:17] * vital155 [vital155@notlogged] has joined #minecrafthelp
#478 [11:17] <vital155> Hello
#479 [11:17] <mattym> GoodNight, Do you get the same or a similar issue if you try to log into the game and the website?
#480 [11:17] <vital155> yes :D
#481 [11:18] <vital155> I mean me too have same problem
#482 [11:18] <GoodNight> when i try to log into the game i get the Invalid Credentials issue, if i log into the website it says my password is wrong...
#483 [11:18] <mattym> ??> GoodNight login/throttle
#484 [11:18] <Absol> GoodNight: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#485 [11:18] <Absol> GoodNight: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#486 [11:18] <GoodNight> k thx
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#488 [11:21] <vital155> Hi , I'm try to import my " old " minecraft account to new mojang thing but it says to me " Error! Wrong Minecraft username, email, or password."
#489 [11:21] <vital155> what should I do?
#490 [11:21] * Epicojudas [Epicojudas@notlogged] has joined #minecrafthelp
#491 [11:22] <mattym> vital155, Wait an hour before trying again. And if you get it wrong, wait a few minutes before trying another attempt.
#492 [11:22] * LordOfTheShadows [LordOfTheShadows@notlogged] has quit. (Ping timeout: 180 seconds)
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#495 [11:22] <vital155> but it was wrong about 2 days befor too, :/ I wrote an email to mojang but they dosn't answer.
#496 [11:23] <vital155> but what is interesting in tekkit ( original ) it works , but that is only accept original minecraft accounts
#497 [11:23] <vital155> why is that?
#498 [11:23] <vital155> tekkit launcher knows me but mojang don't? :/
#499 [11:23] <mattym> vital155, If you sent a support ticket to Mojang wait for their reply. They have a backlog and the weekend just ended.
#500 [11:24] <vital155> True :) okay, I'll whati to the next weekend and see what happens :D
#501 [11:25] <minecraft-modding488> @mattym yes i did sorry for late reply
#502 [11:25] <vital155> could I have another question? what is this migrating? is this becuse Microsoft bought MC?
#503 [11:25] <urielsalis> vital155, no
#504 [11:25] <mattym> minecraft-modding488, And you are still getting the same exact error?
#505 [11:25] * mateusz [mateusz@notlogged] has joined #minecrafthelp
#506 [11:25] <minecraft-modding488> yes
#507 [11:25] <urielsalis> vital155, its because Mojang wants to centralize the accounts for all their games ina single account
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#509 [11:25] <urielsalis> vital155, along with Realms and other info
#510 [11:26] <vital155> lol did mojang have another games, I'll check it out ty ^^
#511 [11:26] <urielsalis> vital155, http://www.mojang.com/games/
#512 [11:27] <vital155> Uhh *.* Cobalt
#513 [11:32] <mattym> ??> minecraft-modding488 win/reinst
#514 [11:32] <Absol> minecraft-modding488: You may need to reinstall the locally installed files that Minecraft puts into place.
#515 [11:32] <Absol> minecraft-modding488: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#516 [11:32] <mattym> minecraft-modding488, Try the instructions Absol wrote, and see what happens after.
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#518 [11:36] * Die_erdbeereiche [Die_erdbeereiche@notlogged] has joined #minecrafthelp
#519 [11:37] <Die_erdbeereiche> I NEED HELP
#520 [11:38] <Cooljunior21YT> ok
#521 [11:38] <Cooljunior21YT> for what
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#525 [11:41] * Marcel_ [Marcel_@notlogged] has joined #minecrafthelp
#526 [11:41] <Marcel_> hello can we talk in german?
#527 [11:42] <mattym> ??> Marcel_ lang/de
#528 [11:42] <Absol> Marcel_: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#531 [11:42] <minecraft-modding488> welp, completely removed the ".minecraft" file directory from %appdata%, and also completely uninstalled minecraft all together and re-installed it fresh clean. Still gives the same error. http://paste.ubuntu.com/23771392/
#532 [11:43] <Marcel_> alright
#533 [11:43] <minecraft-modding488> This is getting frustrating xD
#534 [11:43] <mattym> minecraft-modding488, Are you on your own home internet? Or any type of other network?
#535 [11:45] <Marcel_> i bought minecraft since 2 years at least and i dot no one time problems with it. but in the last few days i could not connect to my account. Or rather i can connect but at the bar stand loading
#536 [11:45] <Marcel_> yeah my own internet
#537 [11:45] <mattym> Marcel_, Does it give you any error?
#538 [11:46] <minecraft-modding488> I am on my own home network
#539 [11:46] <Marcel_> no thats the problem i cannot log out or do anithing on my profil edior
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#542 [11:46] <Marcel_> once i waited for 6 hours but the loading bar did not disappeared
#543 [11:47] <mattym> Marcel_, Download the file from minecraft.net/download when you run the file, choose the repair option.
#544 [11:47] <Marcel_> ok i test it wait a minute
#545 [11:47] <mattym> minecraft-modding488, Its usually not a cause of this, but remove Hamachi, restart the PC, then try the game again.
#546 [11:48] <minecraft-modding488> alright, i'm guessing it's just a precaution just in case, will do.
#547 [11:48] <Marcel_> i dont use hamachi on my pc
#548 [11:48] <mattym> Marcel_, Only the messages with your name at the start are meant for you. Continue with the last instructions i told you.
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#550 [11:49] * sebas [sebas@notlogged] has joined #minecrafthelp
#551 [11:49] <sebas> ayuda
#552 [11:50] <sebas> djjdjcc
#553 [11:50] <Marcel_> k i just repaired just wait a second
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#555 [11:51] * minecraft-modding488 [minecraft-modding488@notlogged] has quit. (Ping timeout: 180 seconds)
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#557 [11:52] <Marcel_> yeah... the loading bar. id doesn`t helped. i had never before problems with minecraft
#558 [11:53] <mattym> ??> Marcel_ win/reinst
#559 [11:53] <Absol> Marcel_: You may need to reinstall the locally installed files that Minecraft puts into place.
#560 [11:53] <Absol> Marcel_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#561 [11:53] <mattym> Marcel_, Try the instructions Absol wrote
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#565 [11:57] <minecraft-modding488_> alright, i'm back, and again...a crash
#566 [11:57] <minecraft-modding488_> it does seem to create a world though idk what's up with that
#567 [11:57] <minecraft-modding488_> might be corrupted?
#568 [11:57] <mattym> minecraft-modding488_, Is it a new crash?
#569 [11:58] <minecraft-modding488_> nope same old crash log
#570 [11:58] <Marcel_> i tried but then come an error message: unable to start minecraft environment. i try to renstall it
#571 [11:58] <mattym> ??> Marcel_ tools/hjt
#572 [11:58] <Absol> Marcel_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#573 [11:58] <Absol> Marcel_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#574 [11:59] <mattym> minecraft-modding488_, Hmm, everything that would usually cause that error has been checked. I'm not sure what else to try.
#575 [11:59] <minecraft-modding488_> it's just confusing because it was all working just fine until i started messing with mods, but i have removed every type of minecraft file on my computer and re-installed fresh minecraft to be safe
#576 [12:00] <Nickolas> I need help with my minecraft on Pc when I go to the server list all of the servers have the play button I also have trouble in game, I can't move any items in my inventory
#577 [12:00] <mattym> Nickolas, What do you mean you cant move them?
#578 [12:01] <Marcel_> it take a very while...
#579 [12:01] <Nickolas> when I click on them it doesn't pick up the item
#580 [12:01] <mattym> Nickolas, Are you clicking, or holding down the mouse button.
#581 [12:01] <Nickolas> Clicking
#582 [12:02] <mattym> Nickolas, Press and hold the mouse button on the item, them move the mouse
#583 [12:02] <minecraft-modding488_> it seems like the same log but i got to the crash again just to be sure: http://paste.ubuntu.com/23771531/
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#585 [12:03] <Nickolas> Right now im not on my computer I've been having this trouble for a month
#586 [12:03] <Nickolas> Right now im not on my computer I've been having this trouble for a month
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#588 [12:03] <Marcel_> oh it helped
#589 [12:03] <Marcel_> thank you very much
#590 [12:04] <minecraft-modding488_> lucky ;-;
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#592 [12:04] <minecraft-modding488_> lol
#593 [12:04] <Nickolas> I tried deleting minecraft twice and reinstalling it
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#597 [12:05] <mattym> minecraft-modding488_, Can you try disabling the no-ip program.
#598 [12:05] <minecraft-modding488_> oh yeah, one moment
#599 [12:05] <minecraft-modding488_> oh yeah, one moment
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#601 [12:05] <Nickolas> I dont know much about computers I only know how to play minecraft
#602 [12:05] <QueenCrumbs> i need help this is my daughters mine craft account and i need to access the mojang account but it keeps asking me security questions that she has answear and can not remember plus the email address registered to the account in not accessable
#603 [12:06] <mattym> Nickolas, If you are not at the computer right now, we cannot assist with the issues. Come back to the chat when you are on the computer you are having trouble with.
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#605 [12:06] <mattym> ??> QueenCrumbs account/send-email
#606 [12:06] <Absol> QueenCrumbs: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#607 [12:06] <Absol> QueenCrumbs: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#608 [12:07] <mattym> QueenCrumbs, You will need to contact Mojang by following the instructions Absol provided.
#609 [12:07] <QueenCrumbs> eddiea37@ovi.com
#610 [12:07] <QueenCrumbs> ok thank you
#611 [12:07] <Nickolas> I sent mojang an rmail but I couldnt find my transaction ID
#612 [12:08] <Nickolas> Im currently on my cell phone
#613 [12:08] <Jojobe> My minecraft windows 10 edition crashes whenever I start it up
#614 [12:08] <mattym> Nickolas, Like I said, come back when you are on the computer you are having the issue on.
#615 [12:08] <mattym> Jojobe, For issues with that version, try the forums. All i can suggest is to reinstall the app.
#616 [12:09] <Cooljunior21YT> help me it says it can not be more than 16 characters
#617 [12:09] <Nickolas> I cannot access the comouter I'm having trouble on right now.
#618 [12:10] <Cooljunior21YT> and i tried with my account but when i reload still says that
#619 [12:10] <mattym> Nickolas, Thats why I am telling you to come back to the chat when you can. There is nothing we can help you with if you are not on the computer.
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#622 [12:11] <mattym> Cooljunior21YT, What is the issue you are having?
#623 [12:11] <Nickolas> I'm having this trouble on every version of minecraft, even back to 1.0.
#624 [12:11] <minecraft-modding488_> Still crashing, even reset my static ip to a automatic one, and removed the portforwarding on my router, crash is still the same
#625 [12:12] <minecraft-modding488_> (yes removed no-ip completely)
#626 [12:13] <mattym> minecraft-modding488_, Try restarting the computer again after removing all that. If it still has the issue, then im out of ideas.
#627 [12:13] <Nickolas> I have no mods installed I don't know how to delete all of my minecraft files and start fresh
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#629 [12:13] <mattym> Nickolas, Come back to the chat when you are on the computer.
#630 [12:13] <Nickolas> Okay
#631 [12:14] <Nickolas> Mojang sent me here through their reply email.
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#633 [12:15] <Nickolas> I'll just use Minecraft Pocket Editition until the issue is resolved.
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#638 [12:19] <Cooljunior21YT> how do i be athenticated with Minecraft.Net if i have my username
#639 [12:20] <Cooljunior21YT> when i put my gmail it says that is too long when i wanna play a server
#640 [12:20] <GreyVulpine> Have you purchased minecraft?
#641 [12:21] <Cooljunior21YT> no
#642 [12:21] <GreyVulpine> Then until you have, you cannot join a server
#643 [12:21] <Cooljunior21YT> but i have the full version
#644 [12:22] <GreyVulpine> So, you've pirated minecraft then
#645 [12:22] <Cooljunior21YT> i dont know it just says that is too long
#646 [12:22] <GreyVulpine> There is no free, full version of minecraft. You need to purchase minecraft from minecraft.net/store
#647 [12:22] <Cooljunior21YT> when i change it it tells me im not athenticated to minecraft.net
#648 [12:24] <Cooljunior21YT> help
#649 [12:24] <Cooljunior21YT> PLZ
#650 [12:24] <GreyVulpine> You've been told what you need to do. Purchase minecraft from http://www.minecraft.net/store
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#653 [12:29] <Sven> Hallo
#654 [12:29] <Sven> Can u help me please
#655 [12:29] <GreyVulpine> Sven - How can we help you?
#656 [12:30] <Sven> I can't play minecraft online on My pc
#657 [12:30] <GreyVulpine> Sven - And what happens when you try?
#658 [12:31] * Alen00 [Alen00@notlogged] has joined #minecrafthelp
#659 [12:32] <Sven> It says: you have to go to your parents account
#660 [12:32] <urielsalis> ??> Sven account/coppa
#661 [12:32] <Absol> Sven: Due to Mojang now being a part of Microsoft, an USA company, it is now required to comply with the Children's Online Privacy Protection Act (COPPA), which limits Mojang from providing service to US children under 13.
#662 [12:32] <Absol> Sven: See this page for more details: https://help.mojang.com/customer/portal/articles/1780997
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#664 [12:33] <DarkProPlayer_77> I bought minecraft 3 years ago. I stopped to play in June of 2016. I want to play again today but the game says that my password or the email is incorrect. then I tried to understand what was happening and went on minecraft.net and also the site told me the same thing. also I tell me that I nn longer a Mojang account when I have it, I also testing
#665 [12:33] <xXD0M1N1KXx> Hey
#666 [12:34] <urielsalis> xXD0M1N1KXx, hi
#667 [12:34] <xXD0M1N1KXx> hi
#668 [12:34] <Sven> Yes but I have the parents account but I don't know hoe to fix
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#670 [12:34] <urielsalis> Sven, that article Absol linked has the instructions in how to do it
#671 [12:34] <minecraft-modding488> yup, still crashing
#672 [12:34] <minecraft-modding488> is there no way to fix this?
#673 [12:35] <DarkProPlayer_77> help me please i spend 120 on the my minecraft account
#674 [12:36] <urielsalis> DarkProPlayer_77, did you reset your passsword?
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#676 [12:36] <DarkProPlayer_77> no
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#678 [12:37] <urielsalis> DarkProPlayer_77, do so
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#680 [12:37] <DarkProPlayer_77> how i can do that?
#681 [12:38] <urielsalis> ??> DarkProPlayer_77 account/reset-password
#682 [12:38] <Absol> DarkProPlayer_77: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#683 [12:38] <Absol> DarkProPlayer_77: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#684 [12:39] <DarkProPlayer_77> where i have to do that?
#685 [12:40] <minecraft-modding488> hey uriel, i'm still here and still having same issues, one of the other helpers said at this point they have no idea what could be the problem
#686 [12:40] <urielsalis> minecraft-modding488, one moment
#687 [12:41] <DarkProPlayer_77> if i try with the my username the game say the same
#688 [12:41] <minecraft-modding488> k
#689 [12:41] <DarkProPlayer_77> help!!!
#690 [12:42] <urielsalis> DarkProPlayer_77, wer you able to reset your password?\
#691 [12:42] <urielsalis> minecraft-modding488, maybe its hamachi? Have you tried uninstalling it
#692 [12:42] <urielsalis> minecraft-modding488, Im not sure what else could be blocking Minecraft for connecting to itself
#693 [12:43] <minecraft-modding488> yeah i've removed anything and everything i had that was suggested
#694 [12:43] <minecraft-modding488> it's literally just vanilla minecraft
#695 [12:43] <urielsalis> minecraft-modding488, and you said its a home pc right?
#696 [12:43] <DarkProPlayer_77> I do not get the email with the instruction
#697 [12:43] <minecraft-modding488> yeah home pc, but it's a laptop
#698 [12:43] <urielsalis> ??> DarkProPlayer_77 account/send-mail
#699 [12:43] <urielsalis> ??> DarkProPlayer_77 account/send-email
#700 [12:43] <Absol> DarkProPlayer_77: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#701 [12:44] <Absol> DarkProPlayer_77: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#702 [12:45] <urielsalis> minecraft-modding488, the only thing I can say now is to take it to a computer shop or reinstall windows then. Something is blocking Minecraft from connecting to 127.0.0.1(loopback address, basically connects to itself), another helper said it might be malware but we are not finding it and neither are the tools
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#704 [12:47] <minecraft-modding488> Hmmm, i have one idea, i'ma try it if it doesn't fix it i'ma be real sad about this
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#708 [13:04] <MrSpock2002> Hi I have problems to log in into my account I`ve bought the game two years ago, as I came back from the holidays, I log into my account an I get a Demo ? Why I can play
#709 [13:05] <MrSpock2002> Need help with my account
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#711 [13:07] <GreyVulpine> That tends to happen when people forget which email address they used to register and purchase minecraft under. Try it with another email address you use
#712 [13:07] <MrSpock2002> I tried all
#713 [13:08] <MrSpock2002> When I want to log in I get a demo why ??
#714 [13:08] <GreyVulpine> Then you'll need to contact Mojang support for account recovery
#715 [13:08] <GreyVulpine> MrSpock2002 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#716 [13:09] <MrSpock2002> ok thanks
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#723 [13:16] <minecraft-modding488> ...
#724 [13:16] <minecraft-modding488> Hey uriel
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#726 [13:20] <minecraft-modding488> i spent the last 12 hours trying to fix this loop-back problem, and i ended up messing with Registry Edit and turned one thing i changed to fix xbox app party chat problems back to default. and it fixed my minecraft >w>
#727 [13:20] <minecraft-modding488> Thanks for all the help @urielsalis
#728 [13:22] <urielsalis> minecraft-modding488, oh
#729 [13:22] <urielsalis> minecraft-modding488, what registry key?
#730 [13:22] <urielsalis> minecraft-modding488, so we can note it for the future
#731 [13:27] <minecraft-modding488> uh lemme find it
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#734 [13:32] <Bunk> weird this creative mode. you dig, but you don´t get items...
#735 [13:32] <minecraft-modding488> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters\Winsock Then i edit the registry named "UseDelayedAcceptance"
#736 [13:32] <minecraft-modding488> i turn it from 1 to 0
#737 [13:33] <minecraft-modding488> sorry for all that trouble lol
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#742 [13:43] <skullbreakernl> Hi
#743 [13:43] <SpikeyHunter> Im having a problem with my towny plugin
#744 [13:43] <skullbreakernl> I cant login to minecraft
#745 [13:44] <SpikeyHunter> Can someone help me
#746 [13:44] <skullbreakernl> i bought minecraft in 2011 and i dint know about the account migration am i f***ed or can i still get my account back?
#747 [13:45] <SpikeyHunter> Ur not
#748 [13:45] <skullbreakernl> but i made an new account with the same email now so i dont know where to go can anybody help me in the right direction
#749 [13:45] <skullbreakernl> i keep ending up on the migration page
#750 [13:45] <skullbreakernl> :(
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#753 [13:47] <KyaraC> Ask your questions
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#762 [13:53] <Bunk> What is the goal of the creative mode ?
#763 [13:53] <GreyVulpine> What is the goal of having infinite legos?
#764 [13:54] <Sarah> I want to download the pc version again. I do not want to play the windows 10 version. I bought pc version a while ago but had to uninstall.
#765 [13:54] <GreyVulpine> Sarah - You can do so by going to http://www.minecraft.net/download
#766 [13:54] <Sarah> It automatically takes me to the windows 10 version
#767 [13:55] <GreyVulpine> The windows 10 version can only be downloaded through the microsoft store
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#769 [13:56] <Sarah> Thank u!
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#775 [14:13] <Gr0vyleXD> http://paste.ubuntu.com/23772242/ minecraft don't work, ty
#776 [14:13] <Gr0vyleXD> i yet update my graphic driver.. :(
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#778 [14:21] <jordynsnapp> havin account problem
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#782 [14:27] <Gr0vyleXD> pls help me
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#784 [14:34] <Dippan> Hello, i had an old minecraft account, i migrated it to mojang, but i can't sign in even tho i can change password and all
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#789 [14:43] <labordoodle> Hey, someone compromised my account and changed my username. I've changed my password to something more secure, but the username remains altered and it says I can't change it back for 30 days
#790 [14:43] <mattym> ??> labordoodle account/send-email
#791 [14:43] <Absol> labordoodle: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#792 [14:43] <Absol> labordoodle: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#793 [14:44] <mattym> labordoodle, You will need to do the instructions Absol wrote. Mojang may or may not change it for you sooner than the 30 days.
#794 [14:45] <labordoodle> ok will do, thanks
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#799 [14:53] <SurrealLife> ci sono italiami mi serve aiuto
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#805 [15:12] <ImApugNow> @ help
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#807 [15:14] <ImApugNow> my minecraft crashes when i click ''play'' and it says i need to update my graphics driver
#808 [15:14] <mattym> ImApugNow, Do you have the link to your dxdiag report? If so please post the link in this chat.
#809 [15:14] <ImApugNow> http://paste.ubuntu.com/23772543/
#810 [15:15] <mattym> ImApugNow, One moment
#811 [15:15] <mattym> ImApugNow, That is not a full dxdiag report, can you make sure to copy the entire report and get a new link to it.
#812 [15:15] <ImApugNow> ok
#813 [15:16] * Rakinok [Rakinok@notlogged] has joined #minecrafthelp
#814 [15:17] * Rakinok [Rakinok@notlogged] has quit. (Client Quit)
#815 [15:17] <ImApugNow> http://paste.ubuntu.com/23772589/
#816 [15:18] <ImApugNow> try that
#817 [15:18] <mattym> ImApugNow, Ok one moment
#818 [15:19] <mattym> ImApugNow, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26347
#819 [15:19] <ImApugNow> if this works thanks for the help
#820 [15:21] <ImApugNow> how do i get better fps in minecraft (just asking)
#821 [15:22] <mattym> ImApugNow, After thats been installed, if the game doesnt perform well, lower its video settings
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#824 [15:26] <ImApugNow> what do u mean by lower the video settings.Also is it better if i run optifine?
#825 [15:26] <ImApugNow> with minecraft
#826 [15:26] <mattym> ImApugNow, We dont support mods here.
#827 [15:27] <mattym> ImApugNow, In the games options there is a sections called Video Settings, lower things there if the game doesnt work well
#828 [15:30] <ImApugNow> i know that ( i was playing minecraft for like 4 years now ) sorry if u dont support mods but i rsn optifine before and i highlited one of the settings and it said after the meaning of the setting and it said faster or slower so do i pick thoses settings?
#829 [15:30] <ImApugNow> i ran optifine not i rsn optifine
#830 [15:30] * Whaleshark [Whaleshark@notlogged] has joined #minecrafthelp
#831 [15:31] <ImApugNow> sorry if im annoying u
#832 [15:31] <ImApugNow> with all these questions
#833 [15:32] <Whaleshark> My kid is new to Minecraft PE. Just downloaded first texture pack and can't see it. What do we need to do?
#834 [15:33] <ImApugNow> Whaleshark did u see if the texture pack is compatible with the version of minecraft
#835 [15:33] * Hake [Hake@notlogged] has joined #minecrafthelp
#836 [15:34] <Hake> HI whenever i load up a world or join a server my minecraft crashes could anyone help PLZ?
#837 [15:35] <mattym> Whaleshark, Did you purchase a texture pack for the game?
#838 [15:35] <Hake> no
#839 [15:35] <mattym> ??> Hake launcher/crash-log
#840 [15:35] <Absol> Hake: We need to see your crash log, which appears after a crash.
#841 [15:35] <Absol> Hake: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#842 [15:35] <Whaleshark> It was offered in the vers he was playing... dunno
#843 [15:36] <ImApugNow> i know that ( i was playing minecraft for like 4 years now ) sorry if u dont support mods but i rsn optifine before and i highlited one of the settings and it said after the meaning of the setting and it said faster or slower so do i pick thoses settings?
#844 [15:36] <ImApugNow> mattym
#845 [15:36] <Hake> OK i just did what do i do now
#846 [15:36] <Whaleshark> No version is listed
#847 [15:36] <Hake> oh its the newest one
#848 [15:36] <mattym> Whaleshark, Did you purchase the pack through the App?
#849 [15:37] <mattym> Hake, I need the link to it.
#850 [15:37] <Hake> umm how do i do that
#851 [15:37] <mattym> Hake, Did you put your crash on the paste.ubuntu site?
#852 [15:37] <Hake> yes
#853 [15:37] <mattym> Hake, Copy the link/url/address of the page it to you to into the chat.
#854 [15:38] <Hake> http://paste.ubuntu.com/23772713/
#855 [15:38] <Hake> Here ya go
#856 [15:38] <mattym> Hake, You are able to get to the menu before the error happens right?
#857 [15:38] <Hake> yes
#858 [15:38] <mattym> Hake, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#859 [15:39] * labordoodle [labordoodle@notlogged] has quit. (Quit: Web client closed)
#860 [15:39] <Hake> they were on i turned them off shold that fix it?
#861 [15:40] * Whaleshark [Whaleshark@notlogged] has quit. (Ping timeout: 180 seconds)
#862 [15:40] <mattym> Hake, Try
#863 [15:41] <Hake> It worked i can not thank you enough xD
#864 [15:43] * Whaleshark [Whaleshark@notlogged] has joined #minecrafthelp
#865 [15:48] * Joedermody [Joedermody@notlogged] has joined #minecrafthelp
#866 [15:48] <Joedermody> I need help
#867 [15:53] * Whaleshark [Whaleshark@notlogged] has quit. (Ping timeout: 180 seconds)
#868 [15:55] * ThrowingRakez [ThrowingRakez@notlogged] has joined #minecrafthelp
#869 [15:56] <ThrowingRakez> It has been quite a while and i still cant log into my account, i am hit with the error message "LoginCredentialsExceeded" Please help resolve this issue, many thanks.
#870 [15:57] * Azael_PvP [Azael_PvP@notlogged] has joined #minecrafthelp
#871 [15:58] <Azael_PvP> hola?
#872 [15:58] <Azael_PvP> hello?
#873 [15:58] <Azael_PvP> hola
#874 [15:59] <Azael_PvP> hello??
#875 [15:59] <Azael_PvP> espanish?
#876 [15:59] * ThrowingRakez [ThrowingRakez@notlogged] has quit. (Client Quit)
#877 [16:00] <ImApugNow> mattym my minecraft still does not work
#878 [16:00] <mattym> ImApugNow, Did the installer finish without giving you any issues?
#879 [16:00] <ImApugNow> mostlikely so yes
#880 [16:01] <mattym> ImApugNow, It should have told you to restart the PC once it was done.
#881 [16:01] <ImApugNow> ohh i forgot to do that brb
#882 [16:01] * ThrowingRakez [ThrowingRakez@notlogged] has joined #minecrafthelp
#883 [16:03] <ThrowingRakez> Please help, I haven't been able to access my account in a while now. Every time i try and login it says "InvalidCredentialsException." Please help, many thanks.
#884 [16:03] <mattym> ThrowingRakez, Have you tried resetting your password?
#885 [16:04] <ThrowingRakez> Oh and also i have tried resetting my password but it doesnt send an email to my email.
#886 [16:04] <mattym> ??> ThrowingRakez account/send-email
#887 [16:04] <Absol> ThrowingRakez: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#888 [16:04] <Absol> ThrowingRakez: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#889 [16:05] * ImApugNow [ImApugNow@notlogged] has quit. (Ping timeout: 180 seconds)
#890 [16:05] * Azael_PvP [Azael_PvP@notlogged] has quit. (Quit: Web client closed)
#891 [16:06] <ThrowingRakez> It is saying unknown credentials on mojang too, it is my right credentials though because i signed in earlier today.
#892 [16:06] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#893 [16:06] <mattym> ThrowingRakez, If you are not getting the reset email, you need to contact Mojang by following the instructions Absol wrote.
#894 [16:07] * ImApugNow [ImApugNow@notlogged] has joined #minecrafthelp
#895 [16:07] <ImApugNow> mattym it worked thanks so much
#896 [16:08] <ThrowingRakez> Okay i found the page on my problem here: https://gyazo.com/aeaa542bce1c6bbab302de742c859a88
#897 [16:08] <ThrowingRakez> but
#898 [16:08] * Hauke4Ever [Hauke4Ever@notlogged] has joined #minecrafthelp
#899 [16:08] <mattym> ThrowingRakez, If you are not getting the reset email, you need to contact Mojang by following the instructions Absol wrote.
#900 [16:08] <ThrowingRakez> i have waited more than 24 hours and i cant contact them.
#901 [16:09] <Hauke4Ever> hola , tengo este problema
#902 [16:09] <Hauke4Ever> error occurred during error reporting , id 0xc0000005
#903 [16:09] <mattym> ??> Hauke4Ever launcher/crash-log
#904 [16:09] <Absol> Hauke4Ever: We need to see your crash log, which appears after a crash.
#905 [16:09] <Absol> Hauke4Ever: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#906 [16:10] <Hauke4Ever> Completely ignored arguments: [--nativeLauncherVersion, 307] [18:07:36] [Client thread/INFO]: Setting user: Hauke4Ever [18:07:36] [Client thread/INFO]: (Session ID is <censored>) [18:07:38] [Client thread/INFO]: LWJGL Version: 2.9.1 # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005b4332c7, pid=4804, tid=1224 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18
#907 [16:10] <mattym> Hauke4Ever, Please follow the directions
#908 [16:11] <Hauke4Ever> which__
#909 [16:11] <mattym> Hauke4Ever, What Absol wrote to you
#910 [16:11] * Porkyle [Porkyle@notlogged] has quit. (Ping timeout: 194 seconds)
#911 [16:13] <Hauke4Ever> ya ingrese eso pero y ahora que prosigue_
#912 [16:13] * ThrowingRakez_ [ThrowingRakez_@notlogged] has joined #minecrafthelp
#913 [16:14] <Hauke4Ever> How can I solve the error?
#914 [16:14] <mattym> Hauke4Ever, I still need the link to your crash log
#915 [16:15] <Hauke4Ever> How do I send it
#916 [16:16] <mattym> ??> Hauke4Ever launcher/crash-log
#917 [16:16] <Absol> Hauke4Ever: We need to see your crash log, which appears after a crash.
#918 [16:16] <Absol> Hauke4Ever: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#919 [16:16] <mattym> Hauke4Ever, Do the instructions Absol wrote, then get the link/url to the page it creates.
#920 [16:17] <Hauke4Ever> Where does it say that I put
#921 [16:18] <Hauke4Ever> Where says poster that I put
#922 [16:18] * ThrowingRakez_ [ThrowingRakez_@notlogged] has quit. (Quit: Web client closed)
#923 [16:18] <mattym> Hauke4Ever, Anything
#924 [16:19] * delaysha [delaysha@notlogged] has joined #minecrafthelp
#925 [16:19] <Hauke4Ever> syntax__
#926 [16:19] <mattym> Hauke4Ever, Leave it alone
#927 [16:19] <Hauke4Ever> And where syntax says
#928 [16:19] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#929 [16:20] <mattym> Hauke4Ever, Dont change it leave it where it is.
#930 [16:20] <Hauke4Ever> Now tell me to download a text
#931 [16:23] <mattym> Hauke4Ever, Get the link/url of the page you are on
#932 [16:24] <Hauke4Ever> http://paste.ubuntu.com/23772907/
#933 [16:24] <mattym> ??> Hauke4Ever win/dxdiag
#934 [16:24] <Absol> Hauke4Ever: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#935 [16:25] * thedarknightthor [thedarknightthor@notlogged] has joined #minecrafthelp
#936 [16:25] <Hauke4Ever> windows 7 Amd a8 7650k
#937 [16:25] <mattym> Hauke4Ever, Get me the report
#938 [16:26] <thedarknightthor> hello im not getting my reset email to my email
#939 [16:26] <mattym> thedarknightthor, Did you check any spam/junk folders in that email?
#940 [16:26] <thedarknightthor> yes im not getting anything though
#941 [16:26] <mattym> thedarknightthor, Who is your email provider?
#942 [16:26] <Hauke4Ever> http://paste.ubuntu.com/23772950/
#943 [16:27] <thedarknightthor> outlook.com
#944 [16:27] <mattym> thedarknightthor, And are you sure that is the correct email thats on the account?
#945 [16:27] <thedarknightthor> yes
#946 [16:27] <Hauke4Ever> dxdiag http://paste.ubuntu.com/23772950/
#947 [16:28] <mattym> Hauke4Ever, Yes, I saw, be patient
#948 [16:28] <mattym> ??> thedarknightthor account/send-email
#949 [16:28] <Absol> thedarknightthor: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#950 [16:28] <Absol> thedarknightthor: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#951 [16:29] <mattym> Hauke4Ever, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/apu?os=Windows%207%20-%2064
#952 [16:29] <Hauke4Ever> Ok, forwarded in case it was bot and not human
#953 [16:29] <thedarknightthor> so would i have to go on that long, i hav the email with my purshies
#954 [16:30] <mattym> thedarknightthor, What?
#955 [16:31] <thedarknightthor> i have the email to say i have purchase the game. but thay dont send the reset email
#956 [16:31] <Hauke4Ever> Download the AMD Minimal Setup
#957 [16:31] <mattym> Hauke4Ever, No
#958 [16:31] <mattym> Hauke4Ever, Read what I said
#959 [16:32] <mattym> thedarknightthor, Fill out the form Absol linked
#960 [16:32] * MerXec [MerXec@notlogged] has joined #minecrafthelp
#961 [16:32] <Hauke4Ever> ok
#962 [16:32] <MerXec> Hola alguien me podria ayudar con mi problea?
#963 [16:32] <MerXec> problema
#964 [16:33] <mattym> ??> MerXec lang/es
#965 [16:33] <Absol> MerXec: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#966 [16:33] <Absol> MerXec: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#967 [16:33] * thedarknightthor [thedarknightthor@notlogged] has left #minecrafthelp
#968 [16:34] * ImApugNow [ImApugNow@notlogged] has quit. (Quit: Web client closed)
#969 [16:34] <MerXec> My problem is that it will not let me log in the game
#970 [16:35] <MerXec> hello?
#971 [16:35] <mattym> MerXec, What does it say when you try?
#972 [16:35] <MerXec> one moment
#973 [16:36] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 206 seconds)
#974 [16:37] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#975 [16:38] <MerXec> say "Sorry, but we couldn´t connect to our servers. please make sure that you are online and that minecraft is not blocket
#976 [16:38] <MerXec> blocked
#977 [16:38] <mattym> ??> MerXec tools/hjt
#978 [16:38] <MerXec> "
#979 [16:38] <Absol> MerXec: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#980 [16:38] <Absol> MerXec: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#981 [16:39] * xGame2001x [xGame2001x@notlogged] has joined #minecrafthelp
#982 [16:39] <xGame2001x> Anywhere to get help for stolen accounts?
#983 [16:39] <mattym> ??> xGame2001x account/send-email
#984 [16:39] <Absol> xGame2001x: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#985 [16:39] <Absol> xGame2001x: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#986 [16:39] <MerXec> more slow please
#987 [16:39] <MerXec> i dont speak english
#988 [16:40] <xGame2001x> That's the thing, I don't have any of it my account was completely stolen. I found the guys username
#989 [16:40] <mattym> MerXec, The instructions are still there, take your time with them
#990 [16:40] <mattym> xGame2001x, No one here can help with account issues. Do the instructions Absol wrote to you, or consider it lost
#991 [16:41] <Hauke4Ever> I installed it but amd software stopped working
#992 [16:41] <MerXec> In the page of mojang and minecraft.net if you let me enter well but in the game does not leave me
#993 [16:41] <mattym> Hauke4Ever, Use the tool found here http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
#994 [16:41] <mattym> Hauke4Ever, After you have run that and restarted the PC, try the AMD install again.
#995 [16:42] <mattym> MerXec, Do the instructions Absol wrote for you.
#996 [16:43] <MerXec> i enter in this page of mojang?
#997 [16:44] * xGame2001x [xGame2001x@notlogged] has quit. (Quit: Web client closed)
#998 [16:45] <Hauke4Ever> I'll get back to this page
#999 [16:46] <MerXec> Please, I have already returned to download the game 5 times and I still get that error when I can log in to my account on mojang.com
#1000 [16:47] * wizadCRAZY [wizadCRAZY@notlogged] has joined #minecrafthelp
#1001 [16:48] <wizadCRAZY> how do i figure out my email if i forgot it?
#1002 [16:48] * Pear [Pear@notlogged] has joined #minecrafthelp
#1003 [16:49] <thgilfodrol> ??> wizadCRAZY account/forgot-email
#1004 [16:49] <Absol> wizadCRAZY: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1005 [16:50] * Hauke4Ever [Hauke4Ever@notlogged] has quit. (Ping timeout: 180 seconds)
#1006 [16:50] <thgilfodrol> MerXec: download the "Trend Micro HijackThis" tool that Absol linked, and run it as per the instructions
#1007 [16:50] <thgilfodrol> ??> MerXec tools/hjt
#1008 [16:50] <Absol> MerXec: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1009 [16:51] <Absol> MerXec: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1010 [16:52] * MerXec [MerXec@notlogged] has quit. (Ping timeout: 180 seconds)
#1011 [16:52] * Hauke4Ever [Hauke4Ever@notlogged] has joined #minecrafthelp
#1012 [16:52] <Hauke4Ever> I already did what you told me
#1013 [16:53] <thgilfodrol> Hauke4Ever: have you tried running minecraft again?
#1014 [16:54] <Hauke4Ever> yes
#1015 [16:54] <Hauke4Ever> Strip error
#1016 [16:54] <thgilfodrol> Hauke4Ever: does it still crash?
#1017 [16:54] <Hauke4Ever> yes
#1018 [16:54] <Hauke4Ever> ---- Minecraft Crash Report ---- // Uh... Did I do that? Time: 9/01/17 18:54 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Display.java:306) a
#1019 [16:55] <thgilfodrol> Hauke4Ever: did you download and run the tool linked to you earlier?
#1020 [16:56] <Hauke4Ever> Just remove everything from amd and reinstall it? Abrir en Google Traductor
#1021 [16:57] <thgilfodrol> Hauke4Ever: no- did you run the tool you were instructed to download?
#1022 [16:58] <Hauke4Ever> I do not know, they just told me to remove everything from amd
#1023 [16:58] <Hauke4Ever> I installed it right now
#1024 [16:59] <thgilfodrol> Hauke4Ever: has the installation process completed?
#1025 [16:59] <Hauke4Ever> That's where I am
#1026 [16:59] <Hauke4Ever> yes
#1027 [17:00] <Hauke4Ever> now
#1028 [17:00] <thgilfodrol> Hauke4Ever: restart your computer, and try minecraft again
#1029 [17:00] <thgilfodrol> Hauke4Ever: if it doesn't work even after that, join back to this chat
#1030 [17:00] <Hauke4Ever> AMD SoftWare stopped working
#1031 [17:02] <Hauke4Ever> Restart the pc the same?
#1032 [17:06] * Maverick [Maverick@notlogged] has joined #minecrafthelp
#1033 [17:07] <Maverick> How do I recover a minecraft account that I can't remember what email it was tied to?
#1034 [17:08] <mattym> Maverick, Do you know your ingame name?
#1035 [17:08] <Maverick> Yes. Do you need it here?
#1036 [17:08] <mattym> Maverick, Yes
#1037 [17:09] <Maverick> It's HunterOfHerobrin
#1038 [17:09] * thedarknightthor [thedarknightthor@notlogged] has joined #minecrafthelp
#1039 [17:09] <mattym> ??> Maverick account/forgot-email
#1040 [17:09] <Absol> Maverick: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1041 [17:10] <thedarknightthor> hello somone has stolen my account and changed my email
#1042 [17:10] <Maverick> Can't I log in with my username and known password?
#1043 [17:10] <mattym> Maverick, No
#1044 [17:11] <mattym> thedarknightthor, Fill out the form you were already told to.
#1045 [17:11] <thedarknightthor> Can you resend the link, it wouldn't load last time
#1046 [17:11] <Maverick> I mean, in the game launcher...not the mojang website.
#1047 [17:12] <mattym> ??> thedarknightthor account/send-email
#1048 [17:12] <Absol> thedarknightthor: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1049 [17:12] <mattym> Maverick, No
#1050 [17:12] <Absol> thedarknightthor: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1051 [17:13] <Maverick> Thanks.
#1052 [17:13] * Maverick [Maverick@notlogged] has quit. (Quit: Web client closed)
#1053 [17:13] <thedarknightthor> Yeah, I'm looking for real-time help. That isn't helping me at all.
#1054 [17:13] <mattym> thedarknightthor, There is no real time help for accounts.
#1055 [17:13] <mattym> thedarknightthor, Fill out that form, wait for their reply
#1056 [17:20] * Aaronix [Aaronix@notlogged] has joined #minecrafthelp
#1057 [17:21] <Aaronix> hola me aparece un error al querer entrar en un server en minecraft
#1058 [17:21] * wizadCRAZY [wizadCRAZY@notlogged] has quit. (Quit: Web client closed)
#1059 [17:21] <thedarknightthor> Do you know how long it will take to get a reply?
#1060 [17:22] <pie_flavor> Aaronix: ¿y qué es el error?
#1061 [17:22] <Aaronix> es java.lang.Nullpointerexception
#1062 [17:23] <pie_flavor> Aaronix: ¿dice "group" o "grupo" después?
#1063 [17:24] <Aaronix> mmm no
#1064 [17:24] <pie_flavor> Aaronix: ¿no dice "java.lang.NullPointerException: group"?
#1065 [17:24] <Aaronix> no
#1066 [17:25] * Hauke4Ever [Hauke4Ever@notlogged] has joined #minecrafthelp
#1067 [17:25] <pie_flavor> ??> Aaronix tools/hjt
#1068 [17:25] <Absol> Aaronix: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1069 [17:25] <Absol> Aaronix: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1070 [17:26] <Aaronix> como?
#1071 [17:26] * Alex_ [Alex_@notlogged] has joined #minecrafthelp
#1072 [17:26] <Hauke4Ever> And uninstall all of amd that goes on
#1073 [17:26] <pie_flavor> Aaronix: haces que absol dice
#1074 [17:27] <Aaronix> no entiendo
#1075 [17:27] <Hauke4Ever> And uninstall all of amd that goes on
#1076 [17:28] <Alex_> How do I use command blocks on my iPad I
#1077 [17:29] <Alex_> Hello
#1078 [17:29] <Aaronix> aqui esta el link
#1079 [17:29] <Aaronix> http://paste.ubuntu.com/23773376/
#1080 [17:30] * Alex_ [Alex_@notlogged] has quit. (Client Quit)
#1081 [17:31] * Hauke4Ever [Hauke4Ever@notlogged] has quit. (Ping timeout: 180 seconds)
#1082 [17:31] <Aaronix> hey
#1083 [17:31] <Aaronix> And uninstall all of amd that goes on
#1084 [17:31] <Aaronix> aqui esta el link
#1085 [17:31] <Aaronix> http://paste.ubuntu.com/23773376/
#1086 [17:33] <pie_flavor> Aaronix: Lo siento, no vi tu mensaje.
#1087 [17:33] <Aaronix> no te preocupes
#1088 [17:33] <pie_flavor> ??> Aaronix av/adwcleaner
#1089 [17:33] <Absol> Aaronix: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1090 [17:33] <Absol> Aaronix: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1091 [17:33] <Aaronix> ok
#1092 [17:41] * Aaronix [Aaronix@notlogged] has joined #minecrafthelp
#1093 [17:41] <Aaronix> hola
#1094 [17:42] <Aaronix> ya hice todo
#1095 [17:42] * RonaldXPL [RonaldXPL@notlogged] has joined #minecrafthelp
#1096 [17:43] * RonaldXPL [RonaldXPL@notlogged] has quit. (Client Quit)
#1097 [17:43] <Aaronix> hey
#1098 [17:43] * DarkFalkGaming [DarkFalkGaming@notlogged] has joined #minecrafthelp
#1099 [17:43] <Aaronix> ya elimine lo que me pediste
#1100 [17:43] <DarkFalkGaming> Hey
#1101 [17:44] <DarkFalkGaming> Anyone can help me?
#1102 [17:44] <DarkFalkGaming> Alguien me puede ayudar?
#1103 [17:44] <Aaronix> alguien?
#1104 [17:44] <Aaronix> alguien?
#1105 [17:44] * DarkFalkGaming [DarkFalkGaming@notlogged] has left #minecrafthelp
#1106 [17:45] <Aaronix> heeeeeey
#1107 [17:45] <Aaronix> hay alguien?
#1108 [17:47] * skullbreakernl [skullbreakernl@notlogged] has quit. (Ping timeout: 180 seconds)
#1109 [17:47] <Aaronix> disculpen?
#1110 [17:48] <Aaronix> hay alguien?????
#1111 [17:49] * matkof [matkof@notlogged] has joined #minecrafthelp
#1112 [17:53] <urielsalis> hi Aaronix what is your issue?
#1113 [17:53] * matkol [matkol@notlogged] has joined #minecrafthelp
#1114 [17:55] * Gabe [Gabe@notlogged] has joined #minecrafthelp
#1115 [17:56] * testfor [testfor@notlogged] has joined #minecrafthelp
#1116 [17:56] <Gabe> Hello, i was wondering if I could get a refund on a purchase i made on Minecraft PE on Google Play Store?
#1117 [17:57] * matkol [matkol@notlogged] has quit. (Ping timeout: 180 seconds)
#1118 [17:57] <mattym> Gabe, You will have to handle that through the Play Store
#1119 [17:57] <Gabe> Ok
#1120 [17:57] <testfor> Hey guys, I'm trying to use a testfor command block to emit a redstone signal whenever I or another player gets near, any suggestions?
#1121 [17:58] <urielsalis> testfor, try in #commandblocks
#1122 [17:58] <testfor> how do i move to that room?
#1123 [17:58] <urielsalis> testfor, /join #commandblocks
#1124 [17:59] * Hauke4Ever [Hauke4Ever@notlogged] has joined #minecrafthelp
#1125 [17:59] <testfor> ty
#1126 [17:59] <testfor> ty
#1127 [17:59] * testfor [testfor@notlogged] has left #minecrafthelp
#1128 [17:59] <Hauke4Ever> I still have no solution and erase everything from amd Help Me
#1129 [18:01] <urielsalis> hi Hauke4Ever what is your issue?
#1130 [18:01] <urielsalis> (and hello from Cordoba :P)
#1131 [18:02] <Hauke4Ever> They made me delete everything from AMD but now it still does not open the minecraft and I do not have amd files
#1132 [18:04] <Hauke4Ever> banca hablas espaniol nwn
#1133 [18:07] * Sectovik [Sectovik@notlogged] has joined #minecrafthelp
#1134 [18:07] <Sectovik> Hello
#1135 [18:07] <Sectovik> I nned help
#1136 [18:08] * Fox_ [Fox_@notlogged] has joined #minecrafthelp
#1137 [18:08] <Sectovik> when i press play on minecraft on 1.11.2 the launch dissepears like normal and then it pops up with a crash screen
#1138 [18:09] <Sectovik> with this message---- Minecraft Crash Report ---- // On the bright side, I bought you a teddy bear! Time: 1/9/17 5:08 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.openg
#1139 [18:09] <Sectovik> ???
#1140 [18:09] <Sectovik> anybody have an idea
#1141 [18:09] <mattym> Sectovik, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1142 [18:10] <Sectovik> ya
#1143 [18:10] <Sectovik> one sec
#1144 [18:10] <Sectovik> http://paste.ubuntu.com/23773520/
#1145 [18:11] <Sectovik> there it is
#1146 [18:11] * Fox_ [Fox_@notlogged] has quit. (Ping timeout: 180 seconds)
#1147 [18:12] <Sectovik> mattym??
#1148 [18:12] <Sectovik> u still here
#1149 [18:12] <mattym> Sectovik, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25188
#1150 [18:12] <Sectovik> ok
#1151 [18:12] <Hauke4Ever> They made me delete everything from AMD but now it still does not open the minecraft and I do not have amd files
#1152 [18:13] <Sectovik> which download
#1153 [18:13] <Sectovik> the first or second
#1154 [18:13] <mattym> Hauke4Ever, Run Windows Update, let it do everything.
#1155 [18:13] <mattym> Hauke4Ever, After that, run the AMD Update again
#1156 [18:13] <mattym> Sectovik, The .exe
#1157 [18:14] <Sectovik> ok
#1158 [18:14] <Sectovik> it doing it
#1159 [18:15] * IanD [IanD@notlogged] has joined #minecrafthelp
#1160 [18:16] <IanD> Unable to connect to world in Minecraft Pocket Edition latest version
#1161 [18:17] <IanD> My friend and I are unable to connect to each others worlds
#1162 [18:17] <mattym> IanD, Are you both on the same version of the game?
#1163 [18:18] <IanD> Yes
#1164 [18:18] <Sectovik> are u on the same wifi or internet
#1165 [18:18] <IanD> No
#1166 [18:18] <mattym> IanD, Are you both logged into your own Xbox Live accounts?
#1167 [18:18] <IanD> We are in different states we have done this months before no problems until now.
#1168 [18:18] <IanD> Yes we are logged it.
#1169 [18:19] <mattym> IanD, Are you and your friend set as friends on Xbox Live?
#1170 [18:19] <IanD> Yes.
#1171 [18:20] * Hauke4Ever [Hauke4Ever@notlogged] has quit. (Ping timeout: 180 seconds)
#1172 [18:20] <mattym> IanD, On the device of whoever is trying to host, exit the world. Then in the world selection screen hit the edit button(looks like a pencil) next to that world.
#1173 [18:20] <mattym> IanD, In that menu, make sure the world is still set to broadcast to xbox live and all the other options.
#1174 [18:20] <IanD> Okay I'm in safari right now can I came this chat as I follow steps?
#1175 [18:21] <IanD> My friend is following the steps via phone she said she did that. Everything is on.
#1176 [18:22] * Aaronix [Aaronix@notlogged] has quit. (Ping timeout: 180 seconds)
#1177 [18:22] <mattym> IanD, Try connecting again.
#1178 [18:22] <IanD> Okay hold on brb
#1179 [18:22] <mattym> IanD, If it doesnt work, let me know the exact message it gives you.
#1180 [18:23] * Polar_Fox_sparkles [Polar_Fox_sparkles@notlogged] has joined #minecrafthelp
#1181 [18:23] * Tragicgosling48 [Tragicgosling48@notlogged] has joined #minecrafthelp
#1182 [18:24] <IanD> It didn't work.
#1183 [18:24] <Polar_Fox_sparkles> My friend needs help trying to get multiplayer. She has the Windows 10 Edition version.
#1184 [18:25] <mattym> Polar_Fox_sparkles, Then they can either join another player on Pocket/Windows10 Edition or a Pocket/Win10 Realm
#1185 [18:26] * TargicGosling48 [TargicGosling48@notlogged] has joined #minecrafthelp
#1186 [18:27] <Polar_Fox_sparkles> Can she join any servers?
#1187 [18:28] * Tragicgosling48 [Tragicgosling48@notlogged] has quit. (Ping timeout: 180 seconds)
#1188 [18:29] <mattym> Polar_Fox_sparkles, Only Pocked/Win10 Edition ones, and those are not official and most are probably not for the current version.
#1189 [18:29] <Polar_Fox_sparkles> Okay thank you!
#1190 [18:29] * Polar_Fox_sparkles [Polar_Fox_sparkles@notlogged] has quit. (Quit: Web client closed)
#1191 [18:29] <IanD> Hey still unable to connect to world.
#1192 [18:30] * natalia [natalia@notlogged] has joined #minecrafthelp
#1193 [18:30] * natalia [natalia@notlogged] has quit. (Client Quit)
#1194 [18:30] <mattym> IanD, If it doesnt work, let me know the exact message it gives you.
#1195 [18:30] <IanD> It's gives me a "Unable to Connect to World" message with dirt background.
#1196 [18:30] <IanD> It's gives me a "Unable to Connect to World" message with dirt background.
#1197 [18:31] * TargicGosling48 [TargicGosling48@notlogged] has left #minecrafthelp
#1198 [18:32] <mattym> IanD, You may need to both try logging out of and then back into Xbox Live, if that doesn't change anything, check in the forums to see if anyone has had a similar issue.
#1199 [18:32] <IanD> Okay and we have checked the forums no results. Brb
#1200 [18:36] <IanD> We tried the log out and back in. No luck.
#1201 [18:36] <mattym> IanD, Yeah for that version of the game im out of other ideas.
#1202 [18:37] <IanD> Okay maybe we will buy a realm is there anyway to take the world we have been playing on and put it in the realm?
#1203 [18:38] <mattym> IanD, There is supposed to be yes.
#1204 [18:38] <IanD> Do you know how to do that before we buy a realm?
#1205 [18:38] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 180 seconds)
#1206 [18:38] * NEZROUGE [NEZROUGE@notlogged] has joined #minecrafthelp
#1207 [18:39] <IanD> Like where we have the same items and buildings and such?
#1208 [18:39] <mattym> IanD, I am not familiar enough with how the system works for the mobile versions.
#1209 [18:39] <IanD> Ok so trial and error. Thank you for your help!
#1210 [18:40] * NEZROUGE [NEZROUGE@notlogged] has quit. (Client Quit)
#1211 [18:41] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1212 [18:47] <Sectovik> ok downloaded it
#1213 [18:49] <mattym> Sectovik, Run/Install it and follow the instructions it gives you.
#1214 [18:50] <Sectovik> it says how would u like to open it
#1215 [18:51] <Sectovik> and says like tons of apps
#1216 [18:52] * Gabe [Gabe@notlogged] has quit. (Ping timeout: 180 seconds)
#1217 [18:53] <Sectovik> i click on the download and it says "how do you want to open this file
#1218 [18:53] <Sectovik> "
#1219 [18:54] <Sectovik> ???
#1220 [18:55] <Sectovik> ?????
#1221 [18:57] <Sectovik> u there
#1222 [18:57] <mattym> Sectovik, Did you download the file that ended in .exe?
#1223 [18:58] <Sectovik> ya shuold i downlowd it again
#1224 [18:59] <mattym> Sectovik, If you downloaded the .exe it should not be asking how you want to open it.
#1225 [18:59] * Hauke4Ever [Hauke4Ever@notlogged] has joined #minecrafthelp
#1226 [18:59] <Hauke4Ever> Already use the windows update that follows
#1227 [18:59] <Sectovik> ill try agai
#1228 [18:59] * marcelo [marcelo@notlogged] has joined #minecrafthelp
#1229 [19:00] <mattym> Hauke4Ever, Run the AMD Radeon Software installer again
#1230 [19:00] <Sectovik> ill tell u when done
#1231 [19:19] * landon [landon@notlogged] has joined #minecrafthelp
#1232 [19:20] <Sectovik> ok it finished downloading and opened
#1233 [19:22] <Sectovik> shold i install using compatibility setttings or click this program installed correctliy
#1234 [19:23] <mattym> Sectovik, Its still giving you an error?
#1235 [19:23] <Sectovik> no
#1236 [19:23] <Sectovik> i opened it no
#1237 [19:24] * Luke [Luke@notlogged] has joined #minecrafthelp
#1238 [19:24] <Sectovik> the problem before was that i renamed it
#1239 [19:24] <Sectovik> i clicked install now so never mind
#1240 [19:25] <Luke> I cannot log in to my account
#1241 [19:26] <mattym> Luke, What happens when you try?
#1242 [19:27] <Luke> it says Sorry but we cannt connect to our servers Please make sure you are online and that minecraft is not blocked
#1243 [19:27] * Sectovik [Sectovik@notlogged] has quit. (Ping timeout: 180 seconds)
#1244 [19:28] <mattym> ??> Luke tools/hjt
#1245 [19:28] <Absol> Luke: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1246 [19:28] <Absol> Luke: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1247 [19:28] * landon [landon@notlogged] has joined #minecrafthelp
#1248 [19:29] <landon> hello'
#1249 [19:29] * Sectovik [Sectovik@notlogged] has joined #minecrafthelp
#1250 [19:30] <Sectovik> ok its ectovik
#1251 [19:30] <Sectovik> im back
#1252 [19:30] <Sectovik> it had to restart when i did the update
#1253 [19:30] <Sectovik> never mind im good
#1254 [19:31] <Luke> http://paste.ubuntu.com/23773813/
#1255 [19:32] <landon> http://paste.ubuntu.com/23773819/
#1256 [19:33] <Andrio> ??> landon win/DXDiag
#1257 [19:33] <Absol> landon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1258 [19:34] * Sectovik [Sectovik@notlogged] has quit. (Ping timeout: 180 seconds)
#1259 [19:34] <Luke> Absol here http://paste.ubuntu.com/23773813/
#1260 [19:34] * Hauke4Ever [Hauke4Ever@notlogged] has quit. (Ping timeout: 180 seconds)
#1261 [19:34] <landon> ok
#1262 [19:34] * ashley0107 [ashley0107@notlogged] has joined #minecrafthelp
#1263 [19:35] <landon> after dxdiag?
#1264 [19:36] * Shyanoda [Shyanoda@notlogged] has joined #minecrafthelp
#1265 [19:36] <ashley0107> I had puchased mincraft before a long while ago and now i cant login and play. it just says play demo.
#1266 [19:37] <ashley0107> how can i fix this so that i can play again
#1267 [19:38] <Luke> mattym http://paste.ubuntu.com/23773813/
#1268 [19:38] <Andrio> Luke, well, there are traces of a pirated installation on that PC
#1269 [19:39] <Shyanoda> Hi guys, i tried to login my account and it says "Invalid email address or password" but i changed my password 10 mins ago via password reset
#1270 [19:39] <Andrio> Luke, you'll need to get rid of that.
#1271 [19:39] <Andrio> landon, show us the link to it.
#1272 [19:39] <Andrio> ashley0107, what's your Minecraft profilename?
#1273 [19:39] <Andrio> ??> Shyanoda login/throttle
#1274 [19:39] <Absol> Shyanoda: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1275 [19:39] <Absol> Shyanoda: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1276 [19:39] <Absol> Shyanoda: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1277 [19:39] * ashley0107 [ashley0107@notlogged] has left #minecrafthelp
#1278 [19:40] <Shyanoda> Okay thanks.
#1279 [19:40] <landon> http://paste.ubuntu.com/23773836/
#1280 [19:41] <Luke> I got rid of it
#1281 [19:41] <Andrio> mm
#1282 [19:41] <Andrio> Luke, can you log in now?
#1283 [19:43] * Isaac [Isaac@notlogged] has joined #minecrafthelp
#1284 [19:43] <Andrio> landon, looks like you're going to need to upgrade the video card, at least.
#1285 [19:43] <Luke> no
#1286 [19:43] <landon> ok
#1287 [19:43] <Shyanoda> ill be back here guys if its till cant login after 1 hour (sorry for my english)
#1288 [19:43] <Andrio> Luke, ok, you'll need to open your hosts file and delete any lines containing mojang
#1289 [19:43] <Andrio> ??> Luke win/hosts/edit
#1290 [19:43] <Absol> Luke: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1291 [19:43] * Isaac [Isaac@notlogged] has quit. (Client Quit)
#1292 [19:43] <Absol> Luke: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1293 [19:44] * Shyanoda [Shyanoda@notlogged] has quit. (Quit: Web client closed)
#1294 [19:45] * Moiseh [Moiseh@notlogged] has joined #minecrafthelp
#1295 [19:46] <Moiseh> hola
#1296 [19:48] * Moiseh [Moiseh@notlogged] has quit. (Client Quit)
#1297 [19:48] * Moiseh [Moiseh@notlogged] has joined #minecrafthelp
#1298 [19:48] <Moiseh> Alo?
#1299 [19:48] * Moiseh [Moiseh@notlogged] has quit. (Client Quit)
#1300 [19:48] <Luke> ok i did it
#1301 [19:49] <Luke> Ok i did it lemme try to login now
#1302 [19:49] <Luke> IT WORKED
#1303 [19:50] <Luke> THANKS SO MUCH
#1304 [19:50] <Andrio> no problem..
#1305 [19:55] * Bunk [Bunk@notlogged] has joined #minecrafthelp
#1306 [20:21] * Draft [Draft@notlogged] has joined #minecrafthelp
#1307 [20:22] <Draft> MY minecraft keeps crashing and i cant figure out why
#1308 [20:25] <Draft> I have tried the support. But im still confused
#1309 [20:26] <mattym> ??> Draft launcher/crash-log
#1310 [20:26] * Draft [Draft@notlogged] has quit. (Client Quit)
#1311 [20:26] <Absol> Draft: We need to see your crash log, which appears after a crash.
#1312 [20:26] <Absol> Draft: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1313 [20:26] * Draft [Draft@notlogged] has joined #minecrafthelp
#1314 [20:27] <Draft> HEllo my name is Christian. I need help with a problum that my minecraft keeps running into
#1315 [20:28] <mattym> ??> Draft launcher/crash-log
#1316 [20:28] <Absol> Draft: We need to see your crash log, which appears after a crash.
#1317 [20:28] <Absol> Draft: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1318 [20:28] <Draft> http://paste.ubuntu.com/23774052/
#1319 [20:29] <mattym> Draft, One moment.
#1320 [20:30] <Draft> Thank you
#1321 [20:30] * Lord_Chocolate [Lord_Chocolate@notlogged] has joined #minecrafthelp
#1322 [20:31] <mattym> Draft, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%208.1%20-%2064
#1323 [20:31] <Draft> Then What?
#1324 [20:32] <mattym> Draft, Download and Install that program, follow the directions it gives you during the installation.
#1325 [20:32] <Draft> okay thank you so much
#1326 [20:37] <Lord_Chocolate> I have recently been getting the error "The game crashed whilst updating screen events Error: java.lang.IllegalStateException: failed to create a child event loop" when loading a single player Minecraft world. Help would be greatly appreciated.
#1327 [20:38] <mattym> ??> Lord_Chocolate tools/hjt
#1328 [20:38] <Absol> Lord_Chocolate: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1329 [20:38] <Absol> Lord_Chocolate: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1330 [20:41] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1331 [20:43] <Lord_Chocolate> Here is the link: http://paste.ubuntu.com/23774104/
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#1333 [20:44] <mattym> ??> Lord_Chocolate win/covenant-eyes
#1334 [20:44] <Absol> Lord_Chocolate: If you are using the Covenant Eyes software. Log into your Covenant Eyes account here: https://covenanteyes.com/myaccount/login/ and go to the Downloads section, make sure you download and use version 7.2.22 or newer.
#1335 [20:44] <Absol> Lord_Chocolate: If you have a much older version of Covenant Eyes(4.5.3 or older), uninstall Covenant Eyes and then install it again with the most recent version.
#1336 [20:45] <Lord_Chocolate> Okay, Thanks!
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#1339 [20:47] <fatd> d - my bro and i were playing on a realm - we made a new one to find a better map - but now i cannot join the realm
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#1342 [20:48] <chan> i cant login. its saying credentials are incorrect but they are not
#1343 [20:49] <chan> been trying for an hour
#1344 [20:49] <chan> been trying for an hour
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#1350 [21:15] * Mqclay [Mqclay@notlogged] has joined #minecrafthelp
#1351 [21:15] <kilerdash53> my mincraft says that my graphics card is out of date and it wont let me play mincraft
#1352 [21:15] <kilerdash53> how to fix that
#1353 [21:16] <thgilfodrol> ??> kilerdash53 win/dxdiag
#1354 [21:16] <Absol> kilerdash53: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1355 [21:17] <kilerdash53> ok i did all that and i got the url code but what do i do with it
#1356 [21:17] <Mqclay> I just downloaded the software for my son and can not access minecraft yet. We have a Mac and we get a message that says "Unable to start Minecraft.
#1357 [21:17] <thgilfodrol> kilerdash53: put it here
#1358 [21:18] <thgilfodrol> ??> Mqclay launcher/log
#1359 [21:18] <Absol> Mqclay: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1360 [21:18] <Absol> Mqclay: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1361 [21:18] <crytorazon> Alright, so i have a minecraft account from alpha or beta that i log on with my username and password. I'm trying to connect to minecraft realms and it gave me a notice that i need to import my "legacy" minecraft account into a mojang account. I made a mojang account and tried importing my "legacy" minecraft account but i cannot remember which email i used, and there is no recovery option. The only real option that i s
#1362 [21:18] <Mqclay> if you are running a dmg, drag it to application and try again. this is the rest of the message.
#1363 [21:19] <thgilfodrol> ??> crytorazon account/forgot-email
#1364 [21:19] <Absol> crytorazon: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1365 [21:20] <crytorazon> thanks i'll try it and let you know
#1366 [21:21] <kilerdash53> see i updated my laptop the windows 10 then it started happining and i alredy got the url code
#1367 [21:21] <thgilfodrol> kilerdash53: put the url here
#1368 [21:22] <kilerdash53> why
#1369 [21:22] <kilerdash53> ??
#1370 [21:22] <crytorazon> the problem with that url is that it is for the mojang account, but I have access to my mojang account. The problem is i cant remember the email for the "Legacy" account that i am trying to import TO the mojang account
#1371 [21:22] <thgilfodrol> kilerdash53: so we can view it and give you appropriate troubleshooting steps
#1372 [21:23] <thgilfodrol> ??> crytorazon account/send-email
#1373 [21:23] <Absol> crytorazon: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1374 [21:23] <Absol> crytorazon: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1375 [21:23] <thgilfodrol> ??> crytorazon account/trans-id
#1376 [21:23] <Absol> crytorazon: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1377 [21:23] <Mqclay> not sure what launcher/log is
#1378 [21:24] <crytorazon> sorry but ive been though all that absol, i have a ticket in and the transaction ID was so long ago thats its as good as gone
#1379 [21:24] <crytorazon> and what do you mean thgilfodrol where do i put those extensions
#1380 [21:25] <thgilfodrol> crytorazon: absol is a bot, what I typed were the triggers for those messages
#1381 [21:25] <thgilfodrol> crytorazon: you can still try sending the email to mojang, but include as much info as you can
#1382 [21:25] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1383 [21:26] <crytorazon> i did im just waiting to hear back from them its just a bit frustrating that they have such a run-around system and it actually cant help me at all with my problem
#1384 [21:26] <crytorazon> there is no way that i have the transaction ID from 7-8 years ago
#1385 [21:26] <kilerdash53> but my question is how do i know that if i gave this to you something bad will happen im just being causious
#1386 [21:26] <thgilfodrol> crytorazon: they have a small support department relative to their playerbase, your only option would be to wait
#1387 [21:26] <thgilfodrol> kilerdash53: the log is not dangerous, and we aren't here to troll you
#1388 [21:26] <mattym> Mqclay, Try with the may launcher found here minecraft.net/download/alternative
#1389 [21:27] <kilerdash53> ok
#1390 [21:27] <kilerdash53> http://paste.ubuntu.com/23774191/
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#1393 [21:28] <mattym> kilerdash53, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1394 [21:29] <kilerdash53> see i tried to delet windows 10 but it wont let me
#1395 [21:29] <kilerdash53> im on a laptop
#1396 [21:29] <crytorazon> oh yeah i understand it just is a shame that there really is no good course of action for my situation but to wait.
#1397 [21:29] <mattym> kilerdash53, You need to reinstall Windows 7.
#1398 [21:29] <kilerdash53> how do i do that
#1399 [21:30] <Mqclay> Thanks, tried the legacy download but didn't do anything
#1400 [21:30] <kilerdash53> im not really a cumputer person but i know some stuff but not that
#1401 [21:30] <mattym> crytorazon, Well you had 4+ years to migrate before all the other recovery options were eliminated, and if you didnt keep your proof of purchase, its ultimately on you.
#1402 [21:30] <mattym> kilerdash53, If you dont know how to do it, we highly recommend you have it done for you by a computer store/shop.
#1403 [21:30] <mattym> Mqclay, What version of Mac OSX are you on?
#1404 [21:31] <crytorazon> i get that but i was 11 or 12 at the time of purchase, and also i have not played in a while so i had no knowledge of this migration thing until tonight
#1405 [21:31] <kilerdash53> it isn't a mac
#1406 [21:31] <kilerdash53> ok i can see
#1407 [21:31] <kilerdash53> hang on
#1408 [21:33] <Mqclay> how do I find out. I'm a PC person and my son was given an older mack for christmas. I think it's OS X 10.5.2
#1409 [21:33] <kilerdash53> im going to look it up on youtube
#1410 [21:34] <mattym> Mqclay, If thats the case, the OSX version is too old to run the game.
#1411 [21:34] <Mqclay> oh bummer. how do i get a refund for the game?
#1412 [21:35] <urielsalis> ??> Mqclay account/refund
#1413 [21:35] <Absol> Mqclay: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1414 [21:35] <kilerdash53> it is an old laptop but it did run the game befor i updated it to windows 10
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#1417 [21:39] <zombietears> my minecraft isnt working
#1418 [21:39] <Mqclay> Thank you for the link. Its confusing and doesn't address my situation. Is there a number I can call to speak to a person?
#1419 [21:39] <zombietears> like my phone number?
#1420 [21:39] <mattym> Mqclay, If you want to do the refund, go to the part where it talks about contacting them,
#1421 [21:40] <mattym> zombietears, What happens when you try to start the game?
#1422 [21:40] <zombietears> it says i cant log in
#1423 [21:40] <mattym> zombietears, What exactly does it say?
#1424 [21:45] <zombietears> it says: sorry we cant connect you to our servers. Please make sure you are online and minecraft is not blocked. (socketexception: Unreconized windows sockets error: 10106: create)
#1425 [21:45] <urielsalis> ??> zombietears win/winsock
#1426 [21:45] <urielsalis> zombietears, can you open a admin command prompt?
#1427 [21:45] <urielsalis> zombietears, to do so, press Win+X and click on Command Prompt(Administrator)
#1428 [21:46] <zombietears> what is that, sorry im not really good with mc
#1429 [21:46] <urielsalis> zombietears, its on windows, not Minecraft
#1430 [21:46] <zombietears> ok
#1431 [21:46] <urielsalis> zombietears, a black window with white letters should open
#1432 [21:47] * Euri0220 [Euri0220@notlogged] has joined #minecrafthelp
#1433 [21:47] <urielsalis> zombietears, in there, write netsh winsock reset and press enter
#1434 [21:48] <urielsalis> zombietears, it should take a second, then tell you to restart your pc
#1435 [21:48] <urielsalis> zombietears, do so and try Minecraft again
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#1440 [21:50] <Euri0220> http://paste.ubuntu.com/23774337/ cuando abro minecraft no entra y me dijeron que copiara todo hasta llegar aqui y decirme que pegara el link
#1441 [21:50] <urielsalis> Euri0220, There are no drivers for your graphics card for Windows 10. Downgrade to Windows 7, get a new gpu or play in another pc
#1442 [21:51] <Euri0220> ohhh... ok thanks a lot
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#1449 [22:11] <SweaterMan> Can anyone help me with minecraft 1.8.8 it doesnt seem to be launching
#1450 [22:11] <thgilfodrol> ??> SweaterMan launcher/log
#1451 [22:11] <Absol> SweaterMan: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1452 [22:11] <Absol> SweaterMan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1453 [22:13] <SweaterMan> I am not able to open my minecraft launcher either only the launcher that doesnt use java
#1454 [22:15] <thgilfodrol> SweaterMan: what's the error?
#1455 [22:16] * Ander100 [Ander100@notlogged] has joined #minecrafthelp
#1456 [22:16] <SweaterMan> I cant launch 1.8.8 i am able to open the launcher now
#1457 [22:17] * Ander100 [Ander100@notlogged] has quit. (Client Quit)
#1458 [22:17] <thgilfodrol> SweaterMan: if you're able to get to the launcher, could I get your launcher log when you attempt to launch the game?
#1459 [22:18] <SweaterMan> [21:14:48 INFO]: Minecraft Launcher 1.6.70 (through bootstrap 100) started on windows... [21:14:48 INFO]: Current time is Jan 9, 2017 9:14:48 PM [21:14:48 INFO]: System.getProperty('os.name') == 'Windows 7' [21:14:48 INFO]: System.getProperty('os.version') == '6.1' [21:14:48 INFO]: System.getProperty('os.arch') == 'amd64' [21:14:48 INFO]: System.getProperty('java.version') == '1.8.0_25' [21:14:48 INFO]: System.getProperty('java.vendo
#1460 [22:20] <urielsalis> SweaterMan, in paste.ubuntu.com
#1461 [22:21] <SweaterMan> oh
#1462 [22:21] <SweaterMan> http://paste.ubuntu.com/23774428/
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#1464 [22:27] <thgilfodrol> ??> SweaterMan tools/hjt
#1465 [22:27] <Absol> SweaterMan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1466 [22:27] <Absol> SweaterMan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1467 [22:28] <SweaterMan> I will not be accepting any downloads because that website seems quite fishy
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#1470 [23:06] <kiwi> i forgot what my username is. for my old account.
#1471 [23:07] <thgilfodrol> ??> kiwi account/forgot-username
#1472 [23:07] <thgilfodrol> ??> kiwi account/forgot-login
#1473 [23:07] <Absol> kiwi: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#1474 [23:07] <Absol> kiwi: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1475 [23:08] <kiwi> ok thank u i will try it
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#1478 [23:15] <Zubb4Dubbz> In the Minecraft logs it says that Iron Nuggets have been added and I've looked on creative but there is no iron nuggets I was pretty excited for it but there was nothing and I've asked my grandma to find the nuggets but there was nothing now me and my grandma are pretty sad.
#1479 [23:16] <thgilfodrol> Zubb4Dubbz: can you press f3, and confirm the version you're on is 1.11.2?
#1480 [23:17] <Zubb4Dubbz> Hold on I'll check
#1481 [23:17] <kiwi> i can't import my old premium minecraft account. my password, email, and username is not working.
#1482 [23:18] <Zubb4Dubbz> I'm on 1.11.2
#1483 [23:18] <thgilfodrol> ??> kiwi account/send-email
#1484 [23:18] <Absol> kiwi: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1485 [23:18] <Absol> kiwi: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1486 [23:18] <thgilfodrol> ??> kiwi account/trans-id
#1487 [23:18] <Absol> kiwi: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1488 [23:18] <thgilfodrol> Zubb4Dubbz: it should be there- try searching in the search menu in creative mode