#1 [00:00] <XxLarsxX> puede contener numeros?
#2 [00:01] <pie_flavor> XxLarsxX: No sé. ¿Por qué te importa?
#3 [00:01] <XxLarsxX> ya la cree ahora que hago?
#4 [00:01] <XxLarsxX> me paso de cuenta ?
#5 [00:02] <XxLarsxX> ahora hay 2 cuentas en la computadora uso la que acabo de crear?
#6 [00:03] <pie_flavor> XxLarsxX: Usa la cuenta nueva para jugar Minecraft, y la otra para todo lo demás.
#7 [00:03] <XxLarsxX> ok y como paso el minecraft a la cuenta nueva?
#8 [00:03] <XxLarsxX> o solo lo busco en los archivos de programa?
#9 [00:04] <pie_flavor> XxLarsxX: Va a estar en el Start Menu; crea una acceso directo al escritorio
#10 [00:05] <XxLarsxX> ok dame un min
#11 [00:06] <pie_flavor> urielsalis: d'you put object pronouns before or at the end of imperative verbs?
#12 [00:06] <urielsalis> whgat
#13 [00:07] <pie_flavor> lo pon vs ponlo
#14 [00:07] <urielsalis> ponlo
#15 [00:07] <pie_flavor> oh
#16 [00:07] <pie_flavor> what about if the imperative is negative
#17 [00:07] <urielsalis> no lo pongas
#18 [00:07] <pie_flavor> got
#19 [00:07] <pie_flavor> s/got/got it/
#20 [00:07] <ExtremeBot> pie_flavor meant to say: got it
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#27 [00:22] <pie_flavor> rude
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#29 [00:23] <Chris> Heh
#30 [00:23] <Hertz> Hey
#31 [00:23] <pie_flavor> Hey
#32 [00:23] <Chris> Hiya Hertz
#33 [00:23] <Hertz> I don't understand how this workstbh
#34 [00:23] <Hertz> How can I get help? :)
#35 [00:23] <Chris> ??> Hertz ask
#36 [00:23] <Absol> Hertz: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#37 [00:23] <Absol> Hertz: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#38 [00:24] <Hertz> Okay
#39 [00:24] <Chris> pie_flavor: Derp, "ask/!" is a thing, isn't it?
#40 [00:24] <Hertz> My IP has blocked from mojang
#41 [00:24] <urielsalis> ??> Hertz login/throttle
#42 [00:24] <pie_flavor> Chris: yeah, but we reserve /! for second tries
#43 [00:24] <Absol> Hertz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#44 [00:24] <Absol> Hertz: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#45 [00:25] <Chris> pie_flavor: Mm
#46 [00:25] <Hertz> My IP was blocked 5 days ago and I still can't login
#47 [00:25] <urielsalis> Hertz, have you tried resetting your password?
#48 [00:25] <Hertz> I have got a static IP
#49 [00:25] <Hertz> Yes I have
#50 [00:25] <Hertz> had
#51 [00:25] <urielsalis> what error you get?
#52 [00:25] <Hertz> Invalid credentials
#53 [00:25] <urielsalis> Hertz, Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/http://Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#54 [00:25] <Hertz> I'm sorry for my english, it is not my main language
#55 [00:26] <urielsalis> Hertz, its pretty good, didnt notice till you said so :)
#56 [00:26] <Hertz> Oh, I guess that I need to wait a few days
#57 [00:26] <Hertz> I already sent an email to mojang support 5 days ago hehe
#58 [00:31] <Hertz> Ok thanks for the help, I really appreciate it
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#60 [00:43] * XxLarzxX [XxLarzxX@notlogged] has joined #minecrafthelp
#61 [00:43] <XxLarzxX> hola de nuevo =)
#62 [00:43] <XxLarzxX> ya pude entrar muchisimas gracias
#63 [00:43] <thgilfodrol> hello XxLarzxX
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#65 [00:47] <pie_flavor> XxLarzxX: de nada
#66 [00:48] * XxLarzxX [XxLarzxX@notlogged] has quit. (Ping timeout: 180 seconds)
#67 [00:49] <AndroUser2> Hie pie
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#70 [01:00] <pie_flavor> hi
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#81 [05:24] <Space3O45> Hey, I'm needing some help testing my server IP. I can connect to it fine but a friend of mine says he can't. I just want to see if its a problem on his end or the servers end. If anyone has 5 minutes to spare it would be greatly appreciated :)
#82 [05:25] <Andrio> What address?
#83 [05:26] <Space3O45> Can I post the addresss right here or should I message it to you somehow?
#84 [05:27] <Andrio> You may PM it to me with /msg Andrio message
#85 [05:29] <Andrio> That doesn't resolve.
#86 [05:29] <Andrio> You say you can connect to that address?
#87 [05:30] <Space3O45> Yes I can connect just fine
#88 [05:30] <Andrio> Did you add it to your hosts file or something?
#89 [05:31] <Space3O45> The domain has an SRV report that links to the ip of the server where its hostedf
#90 [05:32] <Andrio> Hm
#91 [05:32] <Andrio> That might explain why 'host' exited without any output.
#92 [05:32] <Space3O45> I don't know if that makes sense, I can try explain it better if you wish
#93 [05:33] <Andrio> I'm not seeing any records
#94 [05:34] <Space3O45> Hmm
#95 [05:35] <Space3O45> This is how I have the domain setup
#96 [05:35] <Space3O45> A Record: server.coldwatercraft.com points to 119.252.191.5 (the server IP) SRV Record: _minecraft._tcp.play1.coldwatercraft.com points to server.coldwatercraft.com using Port 25953
#97 [05:35] <Space3O45> Port 25953 is the port the hosting site gave me
#98 [05:36] <Andrio> hm
#99 [05:37] <Space3O45> Also Dinnerbones' 'Minecraft Server Status Checker' shows it's up
#100 [05:37] <Stese> DNS takes up to 48hours to propigate.
#101 [05:37] <Space3O45> Im very confused ahha
#102 [05:38] <Stese> anyway, throw out DNS for the time being.
#103 [05:38] <Stese> get your friend to try and connect on the IP and port.
#104 [05:39] <Space3O45> The IP and Port works
#105 [05:39] <Space3O45> for him and myself
#106 [05:39] <Stese> so he can connect with the IP but not the address?
#107 [05:41] <Space3O45> Yes
#108 [05:41] <Stese> What does the address resolve to, if he pings the DNS name?
#109 [05:42] <Space3O45> Hmm, how would he test that?
#110 [05:43] <Stese> Ok... What Operating system doe he use?
#111 [05:43] <Space3O45> Win 10
#112 [05:43] <Stese> Click start, type 'CMD'
#113 [05:43] <Stese> open CMD...
#114 [05:43] <Stese> type 'ping server.coldwatercraft.com'
#115 [05:44] <Stese> without the quotes
#116 [05:44] <Space3O45> Ok, thanks. I'll get him to do it. Might be a minute
#117 [05:47] <Stese> http://picpaste.com/107b0e6d5bceb44806de0048625d7c3e.PNG
#118 [05:47] <Stese> you are looking for the address that I have highlighted in yellow....
#119 [05:47] <Stese> if it's not that address... he has an issue.
#120 [05:48] <Space3O45> Hmm ok
#121 [05:48] <Stese> Is the server whitelisted?
#122 [05:49] <Space3O45> No
#123 [05:49] <Stese> Ok, standby
#124 [05:50] <Space3O45> This is what it responds with on my friends end, however I'm not sure if the error is related
#125 [05:50] <Space3O45> C:\Users\User>ping http://server.coldwatercraft.com Ping request could not find host http://server.coldwatercraft.com . Please check the name and try again
#126 [05:51] <Space3O45> If it's any help, this is what I get: http://i.imgur.com/1AfURCM.png
#127 [05:51] <Stese> don't need the http://
#128 [05:51] <Stese> Thats what you get..ok, he getting the could not find host?
#129 [05:52] <Space3O45> Correct
#130 [05:52] <Stese> His DNS Setup is either wrong, or broken.
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#132 [05:53] <CPoule> Hey, mojangmy minecraft says: can't conect to the servers What do i have to do?
#133 [05:54] <Space3O45> Ok he tried without the Http:// and got this: http://i.imgur.com/PUv08es.png
#134 [05:54] <Space3O45> It shows the http:// because the chat adds them automatically
#135 [05:55] <Stese> ok, DNS is working fine then.
#136 [05:55] <Space3O45> Btw, I really appreciate all this help :)
#137 [05:57] <Stese> Space3O45: Seems to work fine from here.
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#139 [05:57] <Stese> when he connects, is he adding the port?
#140 [05:57] <Stese> when using the address?
#141 [05:57] <Space3O45> No
#142 [05:57] <Stese> Ahh
#143 [05:57] <SrVamp> my minecraft keeps crashing everytime i load a version
#144 [05:57] <Stese> that'll be the issue. it will use te default port unless specified
#145 [05:57] <zkxs> He shouldn't need a port if he's using play1.coldwatercraft.com due to the SRV record
#146 [05:58] <SrVamp> i can show you logs
#147 [05:58] <Space3O45> True, the SRV Record defines the port
#148 [05:58] <Stese> what address does he use to log in?
#149 [05:58] <Stese> server. or play1.
#150 [05:58] <Space3O45> play1
#151 [05:59] <SrVamp> hello?
#152 [05:59] <Space3O45> Very stange
#153 [05:59] <Stese> SrVamp: can you pastebin the error log.
#154 [05:59] <Stese> looks like its his connection...
#155 [05:59] <SrVamp> A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff99cacc395, pid=11000, tid=7712 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig4icd64.dll+0x30c395] # # Failed to write core dump. Minidumps are not enabled by default
#156 [06:00] <zkxs> ??> SrVamp paste
#157 [06:00] <Absol> SrVamp: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#158 [06:00] <Space3O45> Just to clarify, you can connect using the play1 one?
#159 [06:00] <Stese> I did :D
#160 [06:01] <Space3O45> Ok, Thanks very much for you help :). I've spent hours on this and you've helped me figure it all out in matter of minutes aahah, thanks a bunch!
#161 [06:02] <SrVamp> i did that now what?
#162 [06:02] <zkxs> SrVamp: Please give us the URL of the site the paste takes you to
#163 [06:02] <SrVamp> http://paste.ubuntu.com/23857415/
#164 [06:03] <Stese> SrVamp: can't see much there, other than your java being out of date.
#165 [06:03] <Stese> current revision is 121
#166 [06:03] <Stese> yours is 25
#167 [06:03] <SrVamp> its all updating and everything
#168 [06:03] <zkxs> SrVamp: Change "Use VBOs" to "Off" in Minecraft's settings
#169 [06:04] * hatori123 [hatori123@notlogged] has joined #minecrafthelp
#170 [06:04] <zkxs> the video settings, that is
#171 [06:05] <SrVamp> my java is up to date
#172 [06:05] <SrVamp> java 8 121 (64 bit)
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#174 [06:06] <Stese> SrVamp: from your pastebin # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
#175 [06:06] <zkxs> Stese: Minecraft comes with a java install bundled with it
#176 [06:06] <zkxs> SrVamp: Change "Use VBOs" to "Off" in Minecraft's video settings
#177 [06:06] <SrVamp> i cant get into minecraft to change it
#178 [06:07] <Stese> zkxs: I thought it only used that if Java wasn't installed?
#179 [06:07] <SrVamp> i press play and that comes up i have java installed and everything is up to date
#180 [06:07] <zkxs> Stese: Nope, it uses it by default to prevent imcompatibility problems
#181 [06:08] <Stese> fair enough. so it's not the java verson it's running... SrVamp... has it ever worked?
#182 [06:10] <SrVamp> yea it did work before but when i i used the curse launcher once and then went back to normal minecraft that came up
#183 [06:11] <zkxs> SrVamp: Could you press WinKey+R, enter %appdata%\.minecraft\options.txt into the run dialog, and press enter?
#184 [06:11] <zkxs> That will bring up the file in which minecraft stores its settings
#185 [06:11] <zkxs> change the line that says useVbo:true to useVbo:false
#186 [06:12] <SrVamp> didnt find it
#187 [06:12] <zkxs> ?
#188 [06:13] * Space3O45 [Space3O45@notlogged] has quit. (Quit: Web client closed)
#189 [06:13] <zkxs> the file, or the line?
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#192 [06:14] <SrVamp> the file i deleted minecraft and reinstalled it when it jappened to see if that fixed it but nope so i only have the .minecraft with assets and libraries in it
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#194 [06:15] <Stese> did you have any worlds saved before you deleted it?
#195 [06:15] <SrVamp> i didnt have anyworlds
#196 [06:16] <SrVamp> i never created one i only played multiplayer
#197 [06:16] <Stese> Ok, i'd suggest deleting .minecraft folder, and doing another uninstall and reinstall on minecraft
#198 [06:16] <Stese> zkxs might have other ideas for you
#199 [06:16] <SrVamp> already done that the same thing happened
#200 [06:17] <Stese> you removed the .minecraft folder as well?
#201 [06:17] <SrVamp> yes
#202 [06:17] <Stese> Hmm weird.
#203 [06:18] <SrVamp> ill do it again
#204 [06:21] <SrVamp> so what do i do when its down reinstalling?
#205 [06:22] <zkxs> SrVamp: Try placing this options.txt https://gist.githubusercontent.com/zkxs/ce3782d6d86538c33066bcb200150e4c/raw/c9cfe1f870fd5954e8cb1d4c9d967eed998a5b24/option.txt in your %appdata%\.minecraft folder
#206 [06:22] <SrVamp> its still installing
#207 [06:22] <SrVamp> but ive get the file ready
#208 [06:22] <zkxs> Good
#209 [06:23] <SrVamp> its setting up runtime
#210 [06:23] <zkxs> That is the default options file with two changes: I've disabled VBO's and VSync, which hopefully will resolve your problem
#211 [06:23] <SrVamp> okay
#212 [06:24] <zkxs> If not, we can try updating your graphics drivers, but that shouldn't be a problem as you say minecraft was working before Curse poked it.
#213 [06:24] <SrVamp> yea and its stuck at "setting up runtime"
#214 [06:25] <SrVamp> nvm
#215 [06:25] * Rogue_ [Rogue_@notlogged] has joined #minecrafthelp
#216 [06:25] <Rogue_> Hiya, any account security features on the minecraft/mojang pages? (specifically anything like login history to the website)
#217 [06:26] <SrVamp> so i have %appdata\.minecraft folder open now what?
#218 [06:26] * FirstTryyyy [FirstTryyyy@notlogged] has joined #minecrafthelp
#219 [06:27] <FirstTryyyy> mojang doesn't recognize my email or password anymire
#220 [06:27] <zkxs> Rogue_: I'm not sure about login history, but it will lock out attackers for an hour following 3 failed login attempts.
#221 [06:27] <FirstTryyyy> can it be that my account is hacked?
#222 [06:27] <zkxs> SrVamp: Right click and make a "new notepad" file or "new text file", and name it "options"
#223 [06:28] <zkxs> SrVamp: "options.txt" is the real name, but windows likes to hide extensions
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#225 [06:28] * FirstTryyyy [FirstTryyyy@notlogged] has quit. (Client Quit)
#226 [06:28] <zkxs> SrVamp: you can then paste the data I provided you into that file
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#228 [06:29] <SrVamp> done
#229 [06:29] <zkxs> SrVamp: All right, save it and lets hope this works
#230 [06:29] <SrVamp> then copy and paste the thing you gave me into the text file
#231 [06:29] <zkxs> SrVamp: Yes
#232 [06:30] <SrVamp> saved it
#233 [06:30] <SrVamp> lets see if that worked
#234 [06:30] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 194 seconds)
#235 [06:30] * zkxs crosses fingers
#235 [06:31] <SrVamp> if this works i gonna kiss you
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#237 [06:31] <zkxs> <3
#238 [06:32] <SrVamp> XD
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#240 [06:33] <SrVamp> i called the txt file options.txt is that okay?
#241 [06:35] <zkxs> SrVamp: It depends, do you have extensions hidden on windows? If you do, it is probably actually named options.txt.txt now.
#242 [06:36] <SrVamp> no i dont have extensions
#243 [06:37] <SrVamp> OMG thank you zkxs imma giva you a kiss
#244 [06:37] <SrVamp> *kisses zkxs
#245 [06:37] <zkxs> SrVamp: lol I guess it worked
#246 [06:38] <SrVamp> it did
#247 [06:38] <SrVamp> thank you
#248 [06:38] <zkxs> SrVamp: I'm glad. Now you've got to remember to never turn VBOs on or this will happen again.
#249 [06:38] <zkxs> SrVamp: Some graphics cards HATE vbos
#250 [06:40] <Rogue_> zkxs yeah not helpful for explaining how I ended up with a random minecon cape change lol
#251 [06:41] <Rogue_> gonna just chop it up to random luck and change password
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#255 [06:53] * Rogue_ [Rogue_@notlogged] has quit. (Quit: Web client closed)
#256 [06:53] <bman26226> ive just bought the game and i cant log in
#257 [06:53] * bman26226 [bman26226@notlogged] has quit. (Client Quit)
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#259 [07:16] * UsslesNudel [UsslesNudel@notlogged] has joined #minecrafthelp
#260 [07:17] <UsslesNudel> I dont comm on my minecraft acc
#261 [07:17] <zkxs> UsslesNudel: Could you elaborate? I don't understand what you're trying to say.
#262 [07:18] <UsslesNudel> iam german i dont can good speak english
#263 [07:20] <zkxs> UsslesNudel: We only speak English here. Could you try saying it differently?
#264 [07:20] <zkxs> ?? lang/de
#265 [07:20] <Absol> lang/de: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#269 [07:24] <commanderwollfe9> when i try to get on my realm it takes 3 mins but it dose not work
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#272 [07:25] <commanderwollfe9> it says timed out
#273 [07:26] <Stese> can anyone else get into your realm/
#274 [07:26] <commanderwollfe9> no
#275 [07:27] <commanderwollfe9> no one has bin on in 2 days
#276 [07:27] <commanderwollfe9> me included
#277 [07:28] <Stese> has anyone tried?
#278 [07:29] <commanderwollfe9> dont know i cheaked the player activty but no one has bin on since 1/22/17
#279 [07:30] <zkxs> commanderwollfe9: Have you looked at this help page yet? https://help.mojang.com/customer/en/portal/articles/1698597-realms-connection-issues
#280 [07:30] <commanderwollfe9> il try it
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#282 [07:37] <Stese> brb, gonna restart
#283 [07:50] * Ryyyaan [Ryyyaan@notlogged] has joined #minecrafthelp
#284 [07:51] <Ryyyaan> e-mail chance doesnt work
#285 [07:56] <zkxs> Ryyyaan: I don't understand. Could you phrase that differently?
#286 [07:57] <Ryyyaan> i have no access to my email because we switch our e-mail hoster
#287 [07:58] <zkxs> ??> Ryyyaan account/reset-email
#288 [07:58] <Absol> Ryyyaan: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#289 [07:58] <Ryyyaan> Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#290 [08:01] <zkxs> Ryyyaan: If you can answer your security questions, https://account.mojang.com/changeemail/request will be the easiest way to change your email address.
#291 [08:01] <zkxs> Otherwise, you'll have to ask Mojang for help, which requires your Transaction ID
#292 [08:01] <zkxs> ??> Ryyyaan account/send-email
#293 [08:02] <Absol> Ryyyaan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#294 [08:02] <Absol> Ryyyaan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#295 [08:02] <Ryyyaan> ok ty very much i hope it work then
#296 [08:04] * Akash [Akash@notlogged] has joined #minecrafthelp
#297 [08:08] <Akash> )msg nickserv identify Halh4jQ
#298 [08:08] <Akash> Fudge
#299 [08:10] <zkxs> yeeeah, you might want to change that
#300 [08:13] * oliverfi [oliverfi@notlogged] has quit. (Ping timeout: 180 seconds)
#301 [08:15] <Akash> Zkxs already done xd
#302 [08:28] <Akash> Zkxs i've a question.
#303 [08:28] <zkxs> Yes?
#304 [08:29] <Akash> Look to the bottem ( the crash log with the driver to download)
#305 [08:29] <Akash> http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2785758-opengl-error-whilst-starting-minecraft
#306 [08:29] <Akash> Is the "GTX" not important?
#307 [08:29] <Akash> There onlystand GeForx
#308 [08:31] * Laci0813 [Laci0813@notlogged] has joined #minecrafthelp
#309 [08:32] * Laci0813 [Laci0813@notlogged] has quit. (Client Quit)
#310 [08:32] <Akash> Zkxs?
#311 [08:32] <zkxs> gimme a second
#312 [08:32] <Akash> K.
#313 [08:34] <zkxs> The GTX is not important, you just care that it's in the 200M series
#314 [08:34] <zkxs> and win10 64bit
#315 [08:35] <Akash> Ow ok
#316 [08:36] * commanderwollfe9 [commanderwollfe9@notlogged] has quit. (Ping timeout: 180 seconds)
#317 [08:37] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 206 seconds)
#318 [08:37] <Akash> Zkxs why dont you have voice?
#319 [08:48] * idiot [idiot@notlogged] has joined #minecrafthelp
#320 [08:48] * idiot [idiot@notlogged] has quit. (Client Quit)
#321 [08:51] * CaptainArctic [CaptainArctic@notlogged] has joined #minecrafthelp
#322 [08:52] <CaptainArctic> How do I report a server?
#323 [08:52] <Lord_Ralex> For?
#324 [08:53] * Akash_ [Akash_@notlogged] has joined #minecrafthelp
#325 [08:53] <CaptainArctic> Am I able to report for them banning/spamming me and my server for no reason?
#326 [08:53] <Lord_Ralex> No, because that is not something Mojang enforces.
#327 [08:53] <CaptainArctic> Ok ty
#328 [08:54] <Akash_> Lord_Ralex, Nice new name ;3
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#330 [09:00] * demetri [demetri@notlogged] has joined #minecrafthelp
#331 [09:00] <demetri> minecraft lags way too much to the point of almost not playing it.
#332 [09:01] <demetri> how can i make it better?
#333 [09:02] * LucasGames [LucasGames@notlogged] has joined #minecrafthelp
#334 [09:02] <demetri> hello?
#335 [09:02] * LucasGames [LucasGames@notlogged] has quit. (Client Quit)
#336 [09:02] * Kelly [Kelly@notlogged] has joined #minecrafthelp
#337 [09:03] <demetri> hello?
#338 [09:03] <Kelly> Hi all! I am new to the world of minecraft.
#339 [09:03] <demetri> no one cares
#340 [09:03] <Kelly> I need some help getting my game to launch. I have tried to search for my issue, but it is not an easy bug to find.
#341 [09:03] <demetri> what happends when you try
#342 [09:04] <Kelly> I get a crash report with the following errors -
#343 [09:04] <Akash_> ??< scold/patience
#344 [09:04] <demetri> i still need some help please????
#345 [09:04] <Kelly> language error
#346 [09:05] <Akash_> ??> demetri scold/patience
#347 [09:05] <Absol> demetri: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#348 [09:05] <Absol> demetri: In short, your supplications will be answered, in the order in which they are received.
#349 [09:05] <demetri> ok ill wait
#350 [09:06] <Kelly> No worries! I figured i'd just get some info up and i'll check back throughout the day :)
#351 [09:06] <demetri> just type my name in all caps so i can see it
#352 [09:09] <zkxs> Kelly: Could you provide us with a full crash log? "language error" isn't enough to go on
#353 [09:09] <Kelly> to be honest, i'm not even sure where to find the bug/error code to search for a solution. that is extrememly frustrating as I feel if I can figure out what the code is i can search for it myself
#354 [09:09] * demetri [demetri@notlogged] has quit. (Ping timeout: 180 seconds)
#355 [09:09] <Kelly> can i put the whole crash report here?
#356 [09:10] <zkxs> ??> Kelly paste
#357 [09:10] <Absol> Kelly: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#358 [09:10] <Kelly> http://paste.ubuntu.com/23858137/
#359 [09:10] <Kelly> did that work?
#360 [09:11] <Kelly> (again, still learning and its been YEARS since i've used IRC) :)
#361 [09:11] <zkxs> Kelly: Looks like it.
#362 [09:11] <zkxs> Kelly: looks like a video driver issue
#363 [09:12] <zkxs> ??> Kelly win/dxdiag
#364 [09:12] * Akash_ [Akash_@notlogged] has joined #minecrafthelp
#365 [09:12] <Absol> Kelly: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#366 [09:12] * matheustrolla [matheustrolla@notlogged] has joined #minecrafthelp
#367 [09:12] <zkxs> Alternatively, if you're comfortable updating your video drivers without help feel free.
#368 [09:13] * xXxMajkosxXx [xXxMajkosxXx@notlogged] has joined #minecrafthelp
#369 [09:13] <xXxMajkosxXx> hello
#370 [09:13] <xXxMajkosxXx> hello
#371 [09:13] * xXxMajkosxXx [xXxMajkosxXx@notlogged] has left #minecrafthelp
#372 [09:13] <Kelly> yes, i did that
#373 [09:13] <Kelly> i will do it again
#374 [09:15] <Kelly> This is a much better walkthrough. I will let you guys know what happens. thank you! :)
#375 [09:17] * matheustrolla [matheustrolla@notlogged] has quit. (Ping timeout: 180 seconds)
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#377 [09:18] * dodi [dodi@notlogged] has quit. (Client Quit)
#378 [09:18] * Akash_ [Akash_@notlogged] has quit. (Quit: Leaving)
#379 [09:20] <Kelly> I understand you are busy, but i'd like to get help with the next step
#380 [09:20] <Kelly> http://paste.ubuntu.com/23858181/
#381 [09:20] <Kelly> that's the dxdiag report
#382 [09:21] <Kelly> I think everything is up to date, but i'm feeling overwhelmed with the amount of info - what am i looking for that would show a problem?
#383 [09:22] <GreyVulpine> Kelly - Download and install: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81517
#384 [09:25] * Akash_ [Akash_@notlogged] has joined #minecrafthelp
#385 [09:28] <Kelly> this is a different version than i installed earlier today
#386 [09:28] <Kelly> :)
#387 [09:32] <Kelly> time to restart, i'll be back
#388 [09:35] * Kelly [Kelly@notlogged] has quit. (Ping timeout: 180 seconds)
#389 [09:37] * Kelly [Kelly@notlogged] has joined #minecrafthelp
#390 [09:38] <Kelly> SUCCESS!!!
#391 [09:38] <Akash_> :)
#392 [09:38] <Kelly> Thank you so much for all your help :)
#393 [09:38] * AndroUser2 [AndroUser2@notlogged] has joined #minecrafthelp
#394 [09:38] <Akash_> Have fun with playing minecraft!
#395 [09:38] <Kelly> eeeeee
#396 [09:38] <Kelly> i'm so excited!!!
#397 [09:38] <Kelly> my students are THRILLED
#398 [09:38] <Akash_> :)
#399 [09:39] <pie_flavor> bloop
#400 [09:39] <Akash_> pie_flavor, ive a bug?
#401 [09:39] <Akash_> I cant do /nick Akash
#402 [09:39] <Akash_> ....
#403 [09:39] <zkxs> that's because Akash is still in the channel
#404 [09:39] <pie_flavor> ^
#405 [09:39] <Akash_> Ow.
#406 [09:39] <Akash_> rip.
#407 [09:39] <pie_flavor> learn how to use nickserv
#408 [09:39] <Akash_> xd
#409 [09:40] <Akash_> Could you kick Akash?
#410 [09:40] <pie_flavor> if you were using nickserv, you could
#411 [09:40] <Akash_> What do you mean?
#412 [09:40] <zkxs> /msg nickserv help ghost
#413 [09:40] * Fresh_DIno [Fresh_DIno@notlogged] has joined #minecrafthelp
#414 [09:41] * Akash [Akash@notlogged] has quit. (Killed (NickServ (GHOST command used by Akash_!~Akash@5ED6F7A0.cm-7-7d.dynamic.ziggo.nl)))
#415 [09:41] <Akash> Thanks!
#416 [09:41] <Fresh_DIno> Hello, my minecraft 1.11 isn't working...(game output) can somebody help me?
#417 [09:41] <Akash> ??> Fresh_DIno ask
#418 [09:41] <Absol> Fresh_DIno: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#419 [09:41] <Absol> Fresh_DIno: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#420 [09:42] * Kelly [Kelly@notlogged] has quit. (Ping timeout: 180 seconds)
#421 [09:42] <Fresh_DIno> My minecraft 1.11 isn't working.
#422 [09:42] <Akash> Yes, but what does not work?
#423 [09:42] <pie_flavor> Fresh_DIno: How so?
#424 [09:42] <Akash> Does it not launch etc?
#425 [09:42] <Akash> This isnt a very specific question.
#426 [09:44] <Fresh_DIno> I can open it but then comes "game output" and it crashe
#427 [09:44] <Fresh_DIno> crashes*
#428 [09:44] * Extreme [Extreme@notlogged] has joined #minecrafthelp
#429 [09:44] <Akash> Fresh_DIno, would you please copy and paste your crash here?: paste.ubuntu.com
#430 [09:45] * Extreme is now known as Guest56207
#431 [09:46] * AndroUser2 [AndroUser2@notlogged] has quit. (Ping timeout: 384 seconds)
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#433 [09:47] * santiago [santiago@notlogged] has quit. (Client Quit)
#434 [09:47] <Akash> pie_flavor and zkxs, Could you help him further? (I'm just going to look)
#435 [09:48] <Fresh_DIno> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:46:01] [Client thread/INFO]: Setting user: Fresh_Dino [16:46:03] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:46:03] [Client thread/INFO]: Reloading ResourceManager: Default [16:46:04] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:46:04] [Thread-5/INFO]: Initializing LWJGL OpenAL [16:46:04] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For m
#436 [09:48] <zkxs> ??> Fresh_DIno paste
#437 [09:48] <Absol> Fresh_DIno: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#438 [09:48] <Fresh_DIno> ups
#439 [09:52] <zkxs> Fresh_DIno: Could you give us your error log again, but this time use http://paste.ubuntu.com as per Absol's directions? It got chopped off, and the important bit is missing.
#440 [09:53] * yahya44 [yahya44@notlogged] has joined #minecrafthelp
#441 [09:54] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#442 [09:54] * yahya44 [yahya44@notlogged] has quit. (Client Quit)
#443 [09:55] <pie_flavor> bildramer: since when do you reside here
#444 [09:55] <Akash> pie_flavor, (S)He Was a volunteer?
#445 [10:00] <Fresh_DIno> I have paste
#446 [10:01] <pie_flavor> i have tape
#447 [10:01] <pie_flavor> Fresh_DIno: you're welcome to put the link in chat at any time
#448 [10:01] <Fresh_DIno> http://paste.ubuntu.com/23858325/
#449 [10:02] <pie_flavor> Fresh_DIno: turn off VBOs in video settings
#450 [10:02] <Fresh_DIno> where are the video settings ?
#451 [10:02] <Akash> pie_flavor, !
#452 [10:02] <Akash> Without looking I saw it also!
#453 [10:02] <Akash> Im proud of myself xd
#454 [10:05] <Fresh_DIno> wow thank you very much pie_flavor!
#455 [10:05] * modyboys [modyboys@notlogged] has joined #minecrafthelp
#456 [10:05] <pie_flavor> no prob
#457 [10:08] <Akash> pie_flavor, What are the most common bugs?
#458 [10:08] <pie_flavor> Akash: cockroaches, by far
#459 [10:08] * Absol kicked pie_flavor from #minecrafthelp (Reason: ie_flavor :Keep it civilized, you are just a human being)
#460 [10:08] * Fresh_DIno [Fresh_DIno@notlogged] has quit. (Ping timeout: 180 seconds)
#461 [10:08] * pie_flavor [pie_flavor@notlogged] has joined #minecrafthelp
#462 [10:08] <pie_flavor> lol
#463 [10:08] <pie_flavor> but fleas suck too
#464 [10:08] <Akash> What is that?
#465 [10:08] <thgilfodrol> leeches also suck
#466 [10:09] <pie_flavor> thgilfodrol: 'most common bugs'
#467 [10:09] <pie_flavor> mosquitoes and houseflies are really annoying
#468 [10:09] <thgilfodrol> yeah, I was making a pun >.>
#469 [10:09] <Akash> pie_flavor what are they?
#470 [10:09] <pie_flavor> Akash: PEBKAC
#471 [10:10] <Akash> ..
#472 [10:10] <Akash> Nvm about that 2 points.
#473 [10:10] * modyboys [modyboys@notlogged] has quit. (Ping timeout: 180 seconds)
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#475 [10:10] * modyboys [modyboys@notlogged] has joined #minecrafthelp
#476 [10:10] * DawidNaMaxa [DawidNaMaxa@notlogged] has quit. (Client Quit)
#477 [10:11] <modyboys> http://imgur.com/LOFzfeH
#478 [10:11] * Mr_Bubbles99 [Mr_Bubbles99@notlogged] has joined #minecrafthelp
#479 [10:11] <Akash> pie_flavor, thanks for helping!
#480 [10:11] <modyboys> I waited 2 hours
#481 [10:11] <Akash> ??> modyboys ask/wtf
#482 [10:11] <Absol> modyboys: Please form your question in the form of a question. Whatever you just said was unclear.
#483 [10:11] <modyboys> http://imgur.com/LOFzfeH
#484 [10:12] <modyboys> go to see the photo
#485 [10:12] <Akash> That isnt a question.
#486 [10:12] <pie_flavor> i see a functioning launcher
#487 [10:12] <thgilfodrol> ??> modyboys launcher/log
#488 [10:12] <Absol> modyboys: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#489 [10:12] <Absol> modyboys: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#490 [10:12] <pie_flavor> where's the error? where's the crash? where's the nuclear explosion?
#491 [10:13] <modyboys> But the picture relating by minecraft
#492 [10:13] <pie_flavor> modyboys: Yes, the picture is related to Minecraft.
#493 [10:13] <pie_flavor> modyboys: However, it describes no conflict. It is a screenshot of a functional launcher.
#494 [10:14] <thgilfodrol> modyboys: follow Absol's instructions, and we'll be able to help out
#495 [10:14] * thgilfodrol brbs
#495 [10:15] <modyboys> http://imgur.com/eAtiNO9
#496 [10:15] <modyboys> soory that is the last photo
#497 [10:16] <modyboys> now what i can do?
#498 [10:16] <Lord_Ralex> Do not use photos... use the sites that we tell you to use
#499 [10:16] <modyboys> ok
#500 [10:17] <pie_flavor> ??> modyboys win/reinst
#501 [10:17] <Absol> modyboys: You may need to reinstall the locally installed files that Minecraft puts into place.
#502 [10:17] <Absol> modyboys: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#503 [10:17] * MrChichen_HD [MrChichen_HD@notlogged] has joined #minecrafthelp
#504 [10:18] <modyboys> Copy the word found in launcher/log or game outpat?
#505 [10:18] * MrChichen_HD [MrChichen_HD@notlogged] has quit. (Client Quit)
#506 [10:19] * MrChichen_HD [MrChichen_HD@notlogged] has joined #minecrafthelp
#507 [10:19] <modyboys> To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck! nothing have changed
#508 [10:19] * MrChichen_HD [MrChichen_HD@notlogged] has quit. (Client Quit)
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#510 [10:22] <zkxs> modyboys: When you press the Play button does the launcher stay open?
#511 [10:23] * modyboys [modyboys@notlogged] has quit. (Ping timeout: 180 seconds)
#512 [10:23] <zkxs> And I've realized it obviously does, and just no output.
#513 [10:23] <zkxs> And I can't read.
#514 [10:24] * modyboys [modyboys@notlogged] has joined #minecrafthelp
#515 [10:24] * vizoBlackBerry [vizoBlackBerry@notlogged] has joined #minecrafthelp
#516 [10:24] <modyboys> soory what habened?
#517 [10:24] <vizoBlackBerry> Привет
#518 [10:24] <vizoBlackBerry> Можешь помочь
#519 [10:25] <vizoBlackBerry> Help Me Please
#520 [10:25] <vizoBlackBerry> This Error.Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID
#521 [10:26] * Ludde1234 [Ludde1234@notlogged] has joined #minecrafthelp
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#523 [10:27] * Samcraft1309 [Samcraft1309@notlogged] has quit. (Client Quit)
#524 [10:27] <Ludde1234> Hello! How do I find Application Support/.mine craft/saves. on macOS Sierra?
#525 [10:28] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#526 [10:28] <zkxs> ??> Ludde1234 mac/.minecraft
#527 [10:28] <Absol> Ludde1234: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#528 [10:29] <zkxs> vizoBlackBerry: If you don't remember your security question answers, you'll have to email Mojang with your transaction ID in order to get your email address switched.
#529 [10:30] <zkxs> vizoBlackBerry: Your transaction ID should be in your receipt from when you bought Minecraft.
#530 [10:30] * ThoxiGam [ThoxiGam@notlogged] has joined #minecrafthelp
#531 [10:30] <Ludde1234> Thanks! :)
#532 [10:31] <pie_flavor> zkxs: account/trans-id
#533 [10:31] <zkxs> ty
#534 [10:32] <modyboys> http://paste.ubuntu.com/23858504/
#535 [10:33] <pie_flavor> ??> modyboys dl/win/alternative
#536 [10:33] <pie_flavor> ??> modyboys dl/win/alternate
#537 [10:33] <Absol> modyboys: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#538 [10:33] <modyboys> what?
#539 [10:34] <pie_flavor> modyboys: what Absol said
#540 [10:35] <modyboys> -__- yestrday i came to her and someone seid to me doenloed this one
#541 [10:35] <modyboys> download*
#542 [10:37] <pie_flavor> ??> modyboys java/reinst
#543 [10:37] <pie_flavor> god dangit
#544 [10:37] <modyboys> ???
#545 [10:37] <pie_flavor> modyboys: when i say ??>, it's a command to make Absol speak
#546 [10:37] <pie_flavor> Absol is a bot
#547 [10:37] <pie_flavor> ?? bot
#548 [10:37] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#549 [10:39] <pie_flavor> ah, there it is
#550 [10:39] <pie_flavor> ??> modyboys win/java/reinst
#551 [10:39] <Absol> modyboys: You need to reinstall Java.
#552 [10:39] <Absol> modyboys: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#553 [10:39] <Akash> pie_flavor, ?
#554 [10:39] <Akash> Did I noticed this wrong?
#555 [10:39] <modyboys> ok
#556 [10:39] <Akash> http://prntscr.com/dzrwam
#557 [10:40] * vizoBlackBerry [vizoBlackBerry@notlogged] has quit. (Quit: Web client closed)
#558 [10:41] <pie_flavor> Akash: i don't _know_ what the problem is
#559 [10:41] <pie_flavor> only take it as the correct answer once they say it is
#560 [10:41] <Akash> Its the ubuntu paste of mody.
#561 [10:41] <modyboys> go to http://java.com/en/download/manual.jsp to re-install Java. any one?
#562 [10:42] <modyboys> there are 3
#563 [10:42] * Angelo2001 [Angelo2001@notlogged] has joined #minecrafthelp
#564 [10:42] * Angelo2001 [Angelo2001@notlogged] has quit. (Client Quit)
#565 [10:42] <pie_flavor> modyboys: There's also a nice handy link that says Which should I choose.
#566 [10:42] <modyboys> win
#567 [10:42] <modyboys> Windows Online filesize: 721 KB
#568 [10:42] <pie_flavor> modyboys: The more you look, the more you see.
#569 [10:43] <Akash> pie_flavor, Is it correct, Its the ubuntu link of mody.
#570 [10:44] <pie_flavor> Akash: the link is correct, the answer is wrong
#571 [10:44] <Akash> Whats the answer now? Is it that he have to reinstall jave: http://java.com/en/download/manual.jsp
#572 [10:45] * WooziePL [WooziePL@notlogged] has joined #minecrafthelp
#573 [10:45] * WooziePL [WooziePL@notlogged] has quit. (Client Quit)
#574 [10:45] <pie_flavor> Akash: remember when I said that I didn't know what it was?
#575 [10:45] <pie_flavor> Akash: this is what matt was talking about. too much enthusiasm, not enough listening.
#576 [10:45] <Akash> I dont think so ;/
#577 [10:46] * modyboys [modyboys@notlogged] has quit. (Ping timeout: 180 seconds)
#578 [10:46] * PoGrammer_ [PoGrammer_@notlogged] has joined #minecrafthelp
#579 [10:46] <PoGrammer_> Hi
#580 [10:46] <thgilfodrol> hi
#581 [10:46] <PoGrammer_> i have a problem
#582 [10:46] <Akash> You just gave the command off win/jave/reinst.
#583 [10:46] <thgilfodrol> what is the problem?
#584 [10:47] <PoGrammer_> i cant install optifine
#585 [10:47] <pie_flavor> ??> PoGrammer_ mods
#586 [10:47] <Absol> PoGrammer_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#587 [10:47] <Absol> PoGrammer_: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#588 [10:47] <PoGrammer_> ok thanks
#589 [10:47] <PoGrammer_> bye
#590 [10:47] <pie_flavor> toodles
#591 [10:47] * modyboys [modyboys@notlogged] has joined #minecrafthelp
#592 [10:47] <Akash> Bye, good luck!
#593 [10:47] <modyboys> <pie_flavor> are you here ?
#594 [10:47] <pie_flavor> i am
#595 [10:47] <pie_flavor> and you can just press pie and hit tab
#596 [10:48] <modyboys> you say reinstal java and give me link but i don't now wich one i should downloed
#597 [10:49] <modyboys> Windows Online filesize: 721 KB Instructions After installing Java, you may need to restart your browser in order to enable Java in your browser. Windows Offline filesize: 53.81 MB Instructions Windows Offline (64-bit) filesize: 61.18 MB
#598 [10:49] <pie_flavor> modyboys: like i said
#599 [10:49] <pie_flavor> modyboys: do you see the link directly above that that says 'which should I use'
#600 [10:49] <pie_flavor> you have the question 'which should I use', yes?
#601 [10:49] <pie_flavor> why do you not just click that extremely handy link?
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#603 [10:50] <modyboys> sorry man don't get nerves
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#605 [10:50] * PoGrammer_ [PoGrammer_@notlogged] has quit. (Ping timeout: 180 seconds)
#606 [10:54] <modyboys> ohhh naw i see it
#607 [10:58] * jebula [jebula@notlogged] has joined #minecrafthelp
#608 [10:59] <jebula> Hello! Ihave a problem. Previously I had Minecraft account and I forgot the e-mail i have registered it to
#609 [11:00] <jebula> What shall I do&
#610 [11:00] <jebula> ?
#611 [11:00] <thgilfodrol> ??> jebula account/forgot-email
#612 [11:00] <Absol> jebula: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#613 [11:01] <jebula> So, if i do not have access to it?
#614 [11:01] <thgilfodrol> ??> jebula account/send-email
#615 [11:01] <Absol> jebula: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#616 [11:01] <Absol> jebula: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#617 [11:02] <jebula> What is Transaction ID?
#618 [11:02] <thgilfodrol> ??> jebula account/trans-id
#619 [11:02] <Absol> jebula: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#620 [11:04] <thgilfodrol> jebula: if you no longer have access to the transaction id, try substituting it for any and all payment information about the purchase in the email to mojang
#621 [11:04] <jebula> Thanks
#622 [11:06] <thgilfodrol> jebula: np, good luck
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#624 [11:07] * Bugboy1028|Laptop pokes webrosc
#624 [11:07] * pie_flavor gnaws on Bugboy1028|Laptop
#624 [11:08] * jebula [jebula@notlogged] has quit. (Ping timeout: 180 seconds)
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#626 [11:10] <Superib> Hello everyone, I am having a launcher crash. The recommended action was to update my graphics drivers but that did not help. Is someone able to help me troubleshoot?
#627 [11:10] <thgilfodrol> ??> Superib launcher/crash-log
#628 [11:10] <Absol> Superib: We need to see your crash log, which appears after a crash.
#629 [11:10] <Absol> Superib: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#630 [11:11] <Bugboy1028|Laptop> ohai thgilfodrol
#631 [11:11] <thgilfodrol> hai
#632 [11:11] <Superib> http://paste.ubuntu.com/23858789/
#633 [11:12] <thgilfodrol> ??> Superib win/dxdiag
#634 [11:12] <Absol> Superib: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#635 [11:12] <pie_flavor> that's a new one on me
#636 [11:13] <pie_flavor> mattym: if you're here, have you seen atio6axx.dll before
#637 [11:14] <Superib> http://paste.ubuntu.com/23858798/
#638 [11:16] <pie_flavor> Superib: Download and install this driver: support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#639 [11:17] <thgilfodrol> Superib: the first one in the list
#640 [11:17] <Superib> The optional driver over the latest safe build?
#641 [11:18] <thgilfodrol> Superib: that driver is newer than your current one by over a year
#642 [11:18] <Superib> Okay, I will install it
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#644 [11:20] * Bugboy1028|Laptop [Bugboy1028|Laptop@notlogged] has quit. (Quit: Web client closed)
#645 [11:21] <thgilfodrol> Superib: after it finishes installing, try restarting your computer and trying mc again
#646 [11:21] * Simon [Simon@notlogged] has joined #minecrafthelp
#647 [11:21] <thgilfodrol> Superib: if it still happens, join back
#648 [11:21] <xBlacksonnyx> Game ended with bad state (exit code -1073740791), why?
#649 [11:21] <thgilfodrol> Superib: to confirm, does the crash happen as soon as the game launches?
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#651 [11:22] <thgilfodrol> ??> xBlacksonnyx launcher/crash-log
#652 [11:22] <Absol> xBlacksonnyx: We need to see your crash log, which appears after a crash.
#653 [11:22] <Absol> xBlacksonnyx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#654 [11:22] * thgilfodrol brbs
#654 [11:23] <Superib> The install has just finished so I will return if it still fails. The game crashes when I try to launch the game, the menu does not appear. The launcher is as far as I get.
#655 [11:23] <Superib> Thank you very much for the help so far.
#656 [11:23] <pie_flavor> thgilfodrol: that crash report doesn't actually indicate a graphics driver thing, AFAIK.
#657 [11:24] <pie_flavor> thgilfodrol: i've legit never seen that in an access violation error before
#658 [11:27] <xBlacksonnyx> Absol: http://paste.ubuntu.com/23858847/
#659 [11:27] <pie_flavor> ??> xBlacksonnyx bot
#660 [11:27] <Absol> xBlacksonnyx: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#661 [11:28] <xBlacksonnyx> oh okay im sorry :D
#662 [11:28] <pie_flavor> xBlacksonnyx: we need the crash log, not the launcher log.
#663 [11:28] <pie_flavor> xBlacksonnyx: it's the big ol' log that appears immediately after the crash.
#664 [11:29] <xBlacksonnyx> You mean the Game Output Log?
#665 [11:29] <xBlacksonnyx> I dont see any crashlog
#666 [11:29] <pie_flavor> xBlacksonnyx: Does the game close immediately, or does it say Java (TM) Platform SE Binary has stopped working?
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#668 [11:30] * Absol kicked zzDildozz from #minecrafthelp (Reason: zDildozz :Keep it civilized, you are just a human being)
#669 [11:30] <xBlacksonnyx> The Game ist not Starting, only the Launcher starts and if i press the play button, minecraft would not be startet
#670 [11:30] <xBlacksonnyx> and sorry for my english, i come from germany :)
#671 [11:31] <Akash> Du bist Deutch.
#672 [11:31] <xBlacksonnyx> ja
#673 [11:32] * Mr_Bubbles99 [Mr_Bubbles99@notlogged] has quit. (Quit: Web client closed)
#674 [11:32] <pie_flavor> xBlacksonnyx: And nothing else appears after you press Play?
#675 [11:33] <xBlacksonnyx> No, only the Launcher comes back with Game Output Log & Launcher Log
#676 [11:33] <pie_flavor> xBlacksonnyx: And which one did you put on Ubuntu Paste?
#677 [11:33] <xBlacksonnyx> Launcher Log
#678 [11:34] <pie_flavor> xBlacksonnyx: Can you do the Game Output Log next?
#679 [11:34] <xBlacksonnyx> yes its not so big
#680 [11:34] <xBlacksonnyx> http://paste.ubuntu.com/23858874/
#681 [11:35] <pie_flavor> ??> xBlacksonnyx win/reinst
#682 [11:35] <Absol> xBlacksonnyx: You may need to reinstall the locally installed files that Minecraft puts into place.
#683 [11:35] <Absol> xBlacksonnyx: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#684 [11:36] * computerstuff [computerstuff@notlogged] has joined #minecrafthelp
#685 [11:36] <xBlacksonnyx> What do you mean pie? Windows 10 reinstall?
#686 [11:37] <pie_flavor> xBlacksonnyx: Remember how Absol's a bot? I use the ??> command to invoke him. Read what he said.
#687 [11:37] <xBlacksonnyx> ohh okay
#688 [11:37] <xBlacksonnyx> i tried that
#689 [11:37] <computerstuff> i have an olf minecraft account. I just redownloaded the game after a while but every time i try to launch for the first time it says "unable to start the minecraft runtime environment"
#690 [11:37] <xBlacksonnyx> i delete the folder ".minecraft", reinstall java and my graphic driver ist updatet
#691 [11:38] <pie_flavor> ??> computerstuff win/dl/alternate
#692 [11:38] <pie_flavor> dangit
#693 [11:38] <pie_flavor> ??> computerstuff dl/win/alternate
#694 [11:38] <Absol> computerstuff: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#695 [11:39] <pie_flavor> xBlacksonnyx: and you say you can't get to the main menu?
#696 [11:41] <xBlacksonnyx> i try now the alternate launcher
#697 [11:42] <xBlacksonnyx> i dont get in the minecraft client only launcher
#698 [11:43] <pie_flavor> xBlacksonnyx: I'm really sorry, then. I have no idea what your problem is.
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#701 [11:43] <xBlacksonnyx> who can help me?
#702 [11:44] * TheMCGamerTV [TheMCGamerTV@notlogged] has joined #minecrafthelp
#703 [11:44] <TheMCGamerTV> Hey
#704 [11:45] <TheMCGamerTV> Can anybody help me? My Account was stolen/hacked
#705 [11:45] <pie_flavor> ??> TheMCGamerTV account/send-email
#706 [11:45] <Absol> TheMCGamerTV: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#707 [11:45] <Absol> TheMCGamerTV: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#710 [11:49] <TheMCGamerTV> I can´t reset my PAssword
#711 [11:50] <pie_flavor> TheMCGamerTV: then read what absol said
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#715 [11:57] <trokkio> salve a tutti ho un problema con il lounch di minecraft
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#720 [12:02] <Foxty85> Can someone Help me ? When I click on the play button, this error message appears : " Error occurred during initialization of VM Could not reserve enough space for 3145728KB object heap Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release " Thanks :)
#721 [12:03] * xBlacksonnyx [xBlacksonnyx@notlogged] has quit. (Ping timeout: 180 seconds)
#722 [12:04] <Djalaman> Do you know were your minecraft is installed? And can you check if its in the critical zone of disk space.
#723 [12:05] <modyboys> <pie_flavor> are you here?
#724 [12:05] * nissoka [nissoka@notlogged] has quit. (Client Quit)
#725 [12:05] <Foxty85> YEs
#726 [12:05] <mattym> Djalaman, If you open the launcher, hit Edit Profile, then hit the Open Game Dir button, you will open the folder its stored in.
#727 [12:06] <mattym> Djalaman, There would be no real way to check your other question.
#728 [12:06] <Foxty85> My Minecraft is installed in the Program Files x86 in the C: Disk
#729 [12:06] <mattym> ??> Foxty85 launcher/crash-log
#730 [12:06] <Absol> Foxty85: We need to see your crash log, which appears after a crash.
#731 [12:06] <Absol> Foxty85: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#732 [12:06] <Djalaman> I also have a problem were it says: Completely ignored arguments: [--nativeLauncherVersion, 307] [18:58:47] [Client thread/INFO]: Setting user: Djalaman [18:58:48] [Client thread/INFO]: LWJGL Version: 2.9.4
#733 [12:06] <Foxty85> Here is the error message : Error occurred during initialization of VM Could not reserve enough space for 3145728KB object heap Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#734 [12:07] * nissoka1 [nissoka1@notlogged] has joined #minecrafthelp
#735 [12:07] <mattym> ??> Djalaman launcher/crash-log
#736 [12:07] <Absol> Djalaman: We need to see your crash log, which appears after a crash.
#737 [12:07] <Absol> Djalaman: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#738 [12:07] * nissoka1 [nissoka1@notlogged] has quit. (Client Quit)
#739 [12:07] <mattym> Foxty85, Is the launcher still open for you?
#740 [12:08] * nissoka1 [nissoka1@notlogged] has joined #minecrafthelp
#741 [12:08] <Foxty85> No, i've just close it
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#744 [12:08] <Foxty85> closed*
#745 [12:08] <mattym> Foxty85, Open it, try to start it, then after you get the error, follow the instructions Absol will write below
#746 [12:08] * modyboys [modyboys@notlogged] has quit. (Ping timeout: 180 seconds)
#747 [12:08] <mattym> ??> Foxty85 launcher/log
#748 [12:08] <Absol> Foxty85: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#749 [12:08] <Absol> Foxty85: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#750 [12:09] <Foxty85> [19:08:46 INFO]: Minecraft Launcher 1.6.70 (through bootstrap 5) started on windows... [19:08:46 INFO]: Current time is Jan 24, 2017 7:08:46 PM [19:08:46 INFO]: System.getProperty('os.name') == 'Windows 10' [19:08:46 INFO]: System.getProperty('os.version') == '10.0' [19:08:46 INFO]: System.getProperty('os.arch') == 'x86' [19:08:46 INFO]: System.getProperty('java.version') == '1.8.0_121' [19:08:46 INFO]: System.getProperty('jav
#751 [12:10] <mattym> Foxty85, Read all the instructions please
#752 [12:10] <Djalaman> I have no crash log. It was in the Game output file.
#753 [12:10] <mattym> Djalaman, That will do
#754 [12:11] <Foxty85> ok sorry *-*
#755 [12:11] <Djalaman> http://paste.ubuntu.com/23859009/
#756 [12:12] <Foxty85> http://paste.ubuntu.com/23859013/
#757 [12:12] <mattym> Djalaman, Do not write anything on the paste site, just copy the full log your launcher showed you to it.
#758 [12:13] * lucasgames [lucasgames@notlogged] has joined #minecrafthelp
#759 [12:13] <mattym> Djalaman, You cant allocate that much RAM on a 32-Bit version of Windows
#760 [12:13] <mattym> oops
#761 [12:13] <mattym> Foxty85, You cant allocate that much RAM on a 32-Bit version of Windows
#762 [12:14] <Foxty85> Okay....
#763 [12:14] <Djalaman> http://paste.ubuntu.com/23859018/ I have a 64-Bit Msi Laptop
#764 [12:14] <mattym> ??> Djalaman win/reinst
#765 [12:14] <Absol> Djalaman: You may need to reinstall the locally installed files that Minecraft puts into place.
#766 [12:14] <Absol> Djalaman: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#767 [12:15] <Foxty85> I can change that in the edit profile window while i'm in the minercraft laucher i think ?
#768 [12:15] <mattym> Djalaman, Try the instructions from Absol, let me know if anything changes when you retry the game.
#769 [12:15] <mattym> Foxty85, Yes, set it back to what it was before
#770 [12:15] <mattym> Foxty85, Your OS cant really handle doing more.
#771 [12:15] <Foxty85> Ok thanks ! :)
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#773 [12:16] * HELLSCREAM77 [HELLSCREAM77@notlogged] has joined #minecrafthelp
#774 [12:16] <Durex_91> hello, have problema output D:
#775 [12:16] <HELLSCREAM77> Hello, i cant remember the password to my email or my last security question
#776 [12:17] <HELLSCREAM77> I know the first 2 though
#777 [12:17] <mattym> ??> HELLSCREAM77 account/send-email
#778 [12:17] <Absol> HELLSCREAM77: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#779 [12:17] <Absol> HELLSCREAM77: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#780 [12:17] <mattym> Durex_91, Do you mean a crash log?
#781 [12:17] <HELLSCREAM77> No
#782 [12:17] <HELLSCREAM77> on my mojang account
#783 [12:17] <Durex_91> screenshot?
#784 [12:17] <mattym> HELLSCREAM77, Read the message Absol wrote to you.
#785 [12:17] <HELLSCREAM77> ok
#786 [12:17] <mattym> Durex_91, Can you explain what the message says
#787 [12:18] <HELLSCREAM77> are you guys still there?
#788 [12:19] <mattym> Yes
#789 [12:19] <HELLSCREAM77> Ok
#790 [12:19] <Durex_91> WHEN start the game you get error output Game
#791 [12:19] <Durex_91> tD:
#792 [12:19] <mattym> ??> Durex_91 launcher/game-output
#793 [12:19] <Absol> Durex_91: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#794 [12:19] <Absol> Durex_91: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#795 [12:19] <HELLSCREAM77> no i cant log into my mojand account
#796 [12:19] <HELLSCREAM77> no i cant log into my mojang* account
#797 [12:20] <HELLSCREAM77> I can't remember the security wuestions or the password to my actual email
#798 [12:20] <mattym> HELLSCREAM77, Unless you see your name at the start of the message, its not directed at you. Read the message Absol wrote to you. That support ticked is your only way to get help with your issue.
#799 [12:20] <HELLSCREAM77> ok
#800 [12:20] <mattym> HELLSCREAM77, Then contact support for your email provider.
#801 [12:22] <Durex_91> [19:10:43 INFO]: Minecraft Launcher 1.6.70 (through bootstrap 100) started on windows... [19:10:43 INFO]: Current time is Jan 24, 2017 7:10:43 PM [19:10:43 INFO]: System.getProperty('os.name') == 'Windows 10' [19:10:43 INFO]: System.getProperty('os.version') == '10.0' [19:10:43 INFO]: System.getProperty('os.arch') == 'amd64' [19:10:43 INFO]: System.getProperty('java.version') == '1.8.0_25' [19:10:43 INFO]: System.getProperty('java.vendor') == 'Oracl
#802 [12:22] <HELLSCREAM77> I contacted them they said for security reasons we can't give you access to your account incase you dont own the account
#803 [12:22] <mattym> HELLSCREAM77, Either way, there is nothing we can do for that issue here.
#804 [12:22] <Durex_91> [19:10:50 ERROR]: Game ended with bad state (exit code -1073740791
#805 [12:22] <mattym> Durex_91, Follow all the directions, get me the link/url to the paste site with your output on it.
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#808 [12:23] <modyboys> <pie_flavor> are you here/
#809 [12:23] <modyboys> ?
#810 [12:24] <Akash> modyboys also other helpers can help you
#811 [12:24] <Akash> ;3
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#820 [12:31] <linda> need help installing
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#823 [12:35] <modyboys> http://paste.ubuntu.com/23859130/
#824 [12:35] <mattym> ??> modyboys tools/hjt
#825 [12:35] <Absol> modyboys: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#826 [12:35] <Absol> modyboys: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#827 [12:35] <linda> I downloaded this game on my daughters laptop. Before she was able to play, the computer crashed and we were unable to recover it. It was an old computer on it's last leg anyway. We bought her a new computer today. It has windows 10. I have tried installing several times and it will not run. So I tried doing the Windows 10 installation and redeemed a code. Set up an account with microsoft, and it said it would download to our xbox. We don't have an xbo
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#829 [12:36] <mattym> linda, What happens when you try to run the regular PC version of the game?
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#832 [12:37] <linda> it won't run
#833 [12:37] <linda> said it needs repair
#834 [12:38] <linda> tried to repair
#835 [12:38] <linda> uninstalled then reinstalled
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#837 [12:38] <mattym> linda, What is the exact message it gives you?>
#838 [12:38] <linda> i have uninstalled again, i will reinstall it now
#839 [12:39] <Kjin> Hey all, I'm looking to get some help with an error I'm experiencing today. When I launch the game, I'm getting an error message as follows: "Game ended with bad state (exit code -1073740791)", and I can't find anything about online. Thanks for being supportive and I hope you lovely guys can help me resolve this issue.
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#841 [12:40] <Djalaman> I tried to reinstall everything 5 times now and i still gets the message.. http://paste.ubuntu.com/23859018/
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#844 [12:41] <AnushVarma> hi
#845 [12:41] <mattym> Djalaman, Thats the old message
#846 [12:41] <mattym> Djalaman, Can you get a link to the current one
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#849 [12:41] <Djalaman> Well okay
#850 [12:42] <mattym> ??> Kjin launcher/crash-log
#851 [12:42] <Absol> Kjin: We need to see your crash log, which appears after a crash.
#852 [12:42] <Absol> Kjin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#853 [12:42] <mattym> ??> Djalaman win/!
#854 [12:42] <Absol> Djalaman: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#855 [12:42] <Absol> Djalaman: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#856 [12:42] <AnushVarma> im having a problem opening the minecraft window
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#858 [12:42] <mattym> AnushVarma, What happens when you try
#859 [12:42] <AnushVarma> i can open the launcher but the game doesnt open
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#861 [12:43] <AnushVarma> it shows an error
#862 [12:43] <Kjin> Heya Absol, thanks for reaching out! There currently is no crash log available, is it OK to paste the content of "Launcher Log" and "Game Output"?
#863 [12:43] <mattym> Kjin, Yes, each in their own link please
#864 [12:43] <mattym> AnushVarma, Is it an error or are you getting an log output
#865 [12:44] <AnushVarma> its this
#866 [12:44] <AnushVarma> ---- Minecraft Crash Report ---- // Why did you do that? Time: 1/22/17 9:35 PM Description: Initializing game java.lang.ExceptionInInitializerError at bes.ar(SourceFile:626) at bes.an(SourceFile:434) at bes.a(SourceFile:383) at net.minecraft.client.main.Main.main(SourceFile:124) Caused by: java.lang.ArrayIndexOutOfBoundsException: 0 at org.lwjgl.opengl.LinuxDisplay.getAvailableDisplayModes(LinuxDisplay.java:951) at org.lwjgl.ope
#867 [12:44] <Djalaman> http://paste.ubuntu.com/23859008/ Thats the message i gets
#868 [12:44] <mattym> ??> AnushVarma launcher/crash-log
#869 [12:44] <Absol> AnushVarma: We need to see your crash log, which appears after a crash.
#870 [12:44] <Absol> AnushVarma: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#873 [12:44] <mattym> ??> Djalaman win/!
#874 [12:44] <Absol> Djalaman: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#875 [12:44] <Absol> Djalaman: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#876 [12:44] <modyboys> http://paste.ubuntu.com/23859161/
#877 [12:45] <Kjin> Done! "Laucher Log" content: http://paste.ubuntu.com/23859169/ || "Game Output" content: http://paste.ubuntu.com/23859169/
#878 [12:45] <modyboys> help
#879 [12:45] <Djalaman> mattym wat do you mean with win/
#880 [12:46] <mattym> Djalaman, Read the message Absol wrote to you
#881 [12:46] <AnushVarma> http://paste.ubuntu.com/23859176/
#882 [12:46] <mattym> Kjin, You gave me the same link twice, can you resend the game output
#883 [12:47] <Djalaman> I am Danish, is it because i have a letter that only appears in Denmark in my name?
#884 [12:47] <Kjin> Whoops, sorry about that. Here's the other link: http://paste.ubuntu.com/23859170/
#885 [12:47] <mattym> Djalaman, Essentially yes
#886 [12:47] <urielsalis> AnushVarma, one moment
#887 [12:47] <urielsalis> AnushVarma, you are using propietary drivers or open source?
#888 [12:48] <mattym> ??> Kjin win/reinst
#889 [12:48] <Absol> Kjin: You may need to reinstall the locally installed files that Minecraft puts into place.
#890 [12:48] <Absol> Kjin: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#892 [12:48] <modyboys> i sent the link and no one help me!!
#893 [12:48] <mattym> Kjin, Try the instructions Absol wrote to you, let me know what happens.
#894 [12:48] <modyboys> http://paste.ubuntu.com/23859161/
#895 [12:49] <mattym> modyboys, One moment
#896 [12:49] <AnushVarma> what are propietary divers
#897 [12:49] <urielsalis> AnushVarma, then you are probably not using them
#898 [12:50] <urielsalis> AnushVarma, you have ubuntu right?
#899 [12:50] <AnushVarma> yes
#900 [12:50] <urielsalis> AnushVarma, open a terminal and tell me what glxgears shows
#901 [12:51] <AnushVarma> it says its not installed
#902 [12:51] <Kjin> Thank you for your suggestions, matty and Absol! I just tried it, and I'm getting the exact same issue unfortunately. Updated links: http://paste.ubuntu.com/23859193/ and http://paste.ubuntu.com/23859194/
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#904 [12:51] <urielsalis> AnushVarma, hmm, one moment
#905 [12:51] <modyboys__> http://paste.ubuntu.com/23859161/
#906 [12:51] <urielsalis> AnushVarma, sudo apt update
#907 [12:51] <modyboys__> -_-
#908 [12:51] <urielsalis> AnushVarma, sudo apt install mesa-utils
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#910 [12:52] <modyboys__> any one help me!!
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#912 [12:52] * Durex_91 [Durex_91@notlogged] has joined #minecrafthelp
#913 [12:52] <modyboys__> lol
#914 [12:52] <Chaos1986> Hey there I'm having some trouble with getting an enchant glow on an item without it displaying enchantment
#915 [12:52] <Chaos1986> i i have try /give Chaos1986 emerald [1 [ItemMeta.addFlags(ItemFlag.HIDE_ENCHANTS)]]
#916 [12:52] <mattym> Kjin, And when it goes to those logs, is there any other message?
#917 [12:52] * Curer [Curer@notlogged] has joined #minecrafthelp
#918 [12:52] <Chaos1986> but this does not have affect on item
#919 [12:53] <AnushVarma> ill try on admin later thnx
#920 [12:53] <Curer> Hello is anyone available to help me with crashing?
#921 [12:53] <Chaos1986> the command says it only works on english setting minecraft (I have Romanian language), I have tried english but it never works. is there a way to force
#922 [12:53] <mattym> ??> Curer launcher/crash-log
#923 [12:53] <Absol> Curer: We need to see your crash log, which appears after a crash.
#924 [12:53] <Absol> Curer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#925 [12:53] <modyboys__> http://paste.ubuntu.com/23859161/ plz heeeelp me
#926 [12:53] <Djalaman> I have changed my weird name, i tried to make a new shortcut and change the folder the game needs to be in. Im still getting my message.
#927 [12:53] <mattym> Chaos1986, You will need to check in the forums.
#928 [12:53] <Kjin> Nope, nothing else, other than "Java has stopped working", and before you suggest it, I have already tried re-installing Java twice, including the Minecraft-included version.
#929 [12:53] <Curer> Hold on Matt
#930 [12:54] <Curer> http://pastebin.com/QPyErgTG
#931 [12:54] <Durex_91> hello guys have this problem help http://prntscr.com/dztvb4
#932 [12:54] <Chaos1986> i have already check and it says use that command format, but it only has no effect
#933 [12:54] <mattym> Djalaman, Do the option that has you make a new user account on windows and use that.
#934 [12:54] <Chaos1986> maybe they have disabled this command in minecraft 1.12
#935 [12:54] <Djalaman> Okay imma do that
#936 [12:54] <Kjin> mattym and Absol, it appears Durex_91 is having the same error code as I am getting.
#937 [12:54] <mattym> ??> Curer mods
#938 [12:54] <Absol> Curer: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#939 [12:54] <Absol> Curer: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#940 [12:54] <Curer> Let me see
#941 [12:55] <Chaos1986> i am not using mods, this is vanilla minecraft
#942 [12:55] <Chaos1986> it is a command, the /give command with item meta data, which says supported on the wiki
#943 [12:55] <Curer> here matt
#944 [12:55] <Curer> https://gyazo.com/de5607aa8f6173ffeca02cf21d886e6b
#945 [12:55] <Chaos1986> i should edit the wiki and say that item meta data was taken out of 1.12?
#946 [12:55] <mattym> Chaos1986, This is a technical support chat, please direct your question to the forums. or the #commandblocks channel
#947 [12:56] <mattym> Curer, read the message Absol wrote to you.
#948 [12:56] <Chaos1986> #commandblocks
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#950 [12:56] <Curer> Oh ok..
#951 [12:56] <Chaos1986> how change channel?
#952 [12:56] <Curer> You asked for them but ight
#953 [12:56] <Curer> ty anyway
#954 [12:56] <mattym> Chaos1986, Type /join #commandblocks
#955 [12:57] <Durex_91> kjin v?
#956 [12:57] * modyboys__ [modyboys__@notlogged] has quit. (Ping timeout: 180 seconds)
#957 [12:57] <Durex_91> kijn how to resolve?
#958 [12:57] <modyboys> http://paste.ubuntu.com/23859161/
#959 [12:57] <modyboys> o
#960 [12:57] <mattym> Kjin, Do you still get that error message before the logs show up? If so what is the exact message?
#961 [12:57] <mattym> ??> modyboys av/adwcleaner
#962 [12:57] <Absol> modyboys: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#963 [12:57] <Absol> modyboys: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#964 [12:58] * Djalaman [Djalaman@notlogged] has quit. (Ping timeout: 180 seconds)
#965 [12:58] <mattym> modyboys, Do the instructions from Absol, try reinstalling Minecraft after.
#966 [12:58] <Kjin> Java(TM) Platform SE binary has stopped working is all I get mattym.
#967 [12:58] <mattym> Kjin, Does the game open to the main menu?
#968 [12:59] <Kjin> No. A window of Minecraft opens up (which only apears for a split-second and displays only white), then it closes and display the "has stopped working" message.
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#972 [13:00] <Durex_91> someone knows how to fix http://prntscr.com/dztz2k?
#973 [13:00] * Curer [Curer@notlogged] has quit. (Ping timeout: 180 seconds)
#974 [13:00] <mattym> Durex_91, Its being looked into, be patient
#975 [13:00] <mattym> ??> Kjin win/dxdiag
#976 [13:00] <Absol> Kjin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#977 [13:00] <mattym> Kjin, Can you get the new info Absol asked for
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#979 [13:02] <Kjin> Absol and mattym: Done! http://paste.ubuntu.com/23859237/
#980 [13:03] <vjuuti> Hi, my computer recently froze and i had to do a fresh install of windows. I have not logged into my minecraft account for a long time so i have forgotten my password. requesting a new password did not help, as no email has arrived in my mailbox. Can you help me log in?
#981 [13:03] <mattym> Kjin, Ok, when you did the reinstall, you followed the exact directions Absol gave right?
#982 [13:04] <mattym> vjuuti, Did you try having the password reset sent to any email you may have used, and did you also check any spam/junk mail folders in those emails?
#983 [13:04] <Kjin> Yes. The entire ".minecraft" folder was deleted, and before this chat I also removed the Minecraft install folder (not in appdata).
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#985 [13:04] <mattym> ??> Kjin tools/hjt
#986 [13:04] <Absol> Kjin: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#987 [13:04] <Absol> Kjin: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#990 [13:05] <vjuuti> mattym, yes, i tried all the emails i have used in the last 10 years, and i checked the junkfolders, but unfortunately nothing
#991 [13:06] <Djalaman> I have made a new account and im on it right now but im still having the problem
#992 [13:06] <Kjin> mattym: Done! http://paste.ubuntu.com/23859259/
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#994 [13:07] <mattym> Djalaman, Can you get me the new log.
#995 [13:07] * Chaos1986 [Chaos1986@notlogged] has quit. (Quit: Web client closed)
#996 [13:07] <mattym> ??> vjuuti account/send-email
#997 [13:07] <Absol> vjuuti: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#998 [13:07] <Absol> vjuuti: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#999 [13:07] <Djalaman> Yes
#1000 [13:08] <Djalaman> http://paste.ubuntu.com/23859269/ the new log
#1001 [13:08] <mattym> Kjin, Yeah, seemingly nothing should be causing this issue for you.
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#1003 [13:08] <vjuuti> Ok, thanks for the help
#1004 [13:09] <Kjin> mattym: That's odd. Do you have any further suggestions for me to try resolve this issue? I really would like to get this solved.
#1005 [13:09] <mattym> Kjin, Try with one of the alternate launchers found here minecraft.net/download/alternateive
#1006 [13:09] <mattym> https://minecraft.net/en-us/download/alternative
#1007 [13:10] <Zylchris> i have a socketTimeoutException how can i fix this
#1008 [13:11] <mattym> Zylchris, What is the full error it shows you?
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#1010 [13:12] <mattym> Kjin, Also hand around for a moment, someone else is checking to see if there is another possible cause.
#1011 [13:13] <Djalaman> I really dont know what to do, i have done everything now, soo jieds. I didnt have the error in the earlier versions only this.
#1012 [13:13] <Zylchris> sorry but we couldn´t connect to the servers pls make sure that you are online and that Minecraft isnt blocked socketTimeoutException: connect timed out
#1013 [13:13] <mattym> Djalaman, Hold on for a few moments as well.
#1014 [13:13] <mattym> ??> Zylchris tools/hjt
#1015 [13:13] <Absol> Zylchris: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1016 [13:13] <Absol> Zylchris: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1018 [13:14] <Kjin> Will do mattym, thanks for you help so far! :-)
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#1021 [13:16] <Zylchris> Done it and now
#1022 [13:16] <mattym> Zylchris, We need the link to it
#1023 [13:16] <Zylchris> http://paste.ubuntu.com/23859303/
#1024 [13:17] <mattym> ??> Zylchris info/mcleaks
#1025 [13:17] <Absol> Zylchris: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1026 [13:17] <Absol> Zylchris: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1027 [13:17] <mattym> ??> Zylchris win/hosts/edit
#1028 [13:17] <Absol> Zylchris: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1029 [13:17] <Absol> Zylchris: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1030 [13:19] <mattym> Djalaman, While you wait, can you also get the following info for us
#1031 [13:19] <mattym> ??> Djalaman win/dxdiag
#1032 [13:19] <Absol> Djalaman: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1033 [13:19] <Djalaman> On my normal?
#1034 [13:19] <mattym> Djalaman, Either
#1035 [13:22] <Djalaman> Everything is in Danish.. enjoy http://paste.ubuntu.com/23859326/
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#1037 [13:23] <Kjin> mattym: I have "solved" the issue. In case you are wondering, it seems to be an issue with the newly released Nvidia Driver, version 378.49. Rolling back to the previous version (376.33) completely got rid of the issue. I hope you can use that info to help some other folks getting the "exit code -1073740791" error! :-) For now, I will just stick with the previous version of the driver.
#1038 [13:23] <mattym> Kjin, YEs, that seems to be it, and was being tested.
#1039 [13:23] <mattym> Kjin, Thanks for helping confirm
#1040 [13:24] <Kjin> No worries! :-D Thank you very much for you support today.
#1041 [13:24] <mattym> Djalaman, Download and Install the file from this page http://www.geforce.com/drivers/results/113444
#1042 [13:24] <Zylchris> wich start menu
#1043 [13:24] <Djalaman> On my real administrator account?
#1044 [13:24] <mattym> Djalaman, When you install it, choose the Custom Install option, and choose to do a clean install.
#1045 [13:24] <mattym> Djalaman, On your initial account yes
#1046 [13:25] <Djalaman> okay thx
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#1048 [13:25] <Zylchris> what is win/hosts/edit
#1049 [13:26] <mattym> Zylchris, Read all the info Absol wrote to you
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#1052 [13:27] <Zylchris> have i to download something or this win/hosts/edit
#1053 [13:28] <mattym> Zylchris, Follow the instructions Absol is about to write to you
#1054 [13:28] <mattym> ??> Zylchris win/hosts/edit
#1055 [13:28] <Absol> Zylchris: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1056 [13:28] <Absol> Zylchris: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#1060 [13:29] <Zylchris> wich notepad
#1061 [13:30] <mattym> Zylchris, The program notepad, start typing notepad and it should show up
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#1063 [13:32] <Zylchris> and then
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#1065 [13:32] <dontlookleft> need help bought minecraft but wont let me login
#1066 [13:34] <Zylchris> And what next
#1067 [13:34] <mattym> Zylchris, Did you do all the instructions
#1068 [13:34] <Zylchris> yeah where did i save the notepad
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#1070 [13:35] <Djalaman> I have now downloaded the driver.
#1071 [13:36] <mattym> Zylchris, You dont need to choose where to save it. Open the notepad program as administrator, click file then open, and in the are where it asks you what file you want to open, enter the info Absol wrote
#1072 [13:36] <mattym> Zylchris, Open the file, remove any lines in it that contain the word mojang, then save it.
#1073 [13:36] <mattym> Djalaman, Run the driver installer, remember to choose the Custom option, and after that check the box that says, Clean Install
#1074 [13:37] <Djalaman> erm, sorry. i just took the normal install
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#1076 [13:37] <Djalaman> Do i need to take it over?
#1077 [13:38] <mattym> Djalaman, May work, if it doesnt, do the other method
#1078 [13:38] <Zylchris> Thx a lot
#1079 [13:38] <Zylchris> it worked
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#1081 [13:38] <Djalaman> Ok, im going to run minecraft now, from a clean installation were everything minecraft related is deleted?
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#1083 [13:39] <grandrolf> Djalaman: mattym had to leave for a bit, yes go ahead and try that
#1084 [13:39] <Djalaman> Okay thx
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#1089 [13:43] <Niel_> Hello please help me.
#1090 [13:43] <thgilfodrol> what is the problem?
#1091 [13:43] <Djalaman> Damn boiiiiiis it worked, luv ya! Thank you so much for the help, worth the wait!
#1092 [13:44] <grandrolf> Djalaman: good :)
#1093 [13:44] <Niel_> I have a xbox 360 console and i have disc for Minecraft i upgraded my console to Xbox one and bought a new minecraft version for Xbox one Edition Minecraft however i was not able to trransfer the DLC from 360 to Xbox one
#1094 [13:46] <Niel_> Help me please
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#1097 [13:47] <Niel_> I have a xbox 360 console and i have disc for Minecraft i upgraded my console to Xbox one and bought a new minecraft version for Xbox one Edition Minecraft however i was not able to trransfer the DLC from 360 to Xbox one
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#1099 [13:48] <grandrolf> Niel_: did you use the same account on the xbox one as the 360?
#1100 [13:48] <Niel_> Yes i used it.
#1101 [13:49] <Niel_> The game i have for 360 is disc as well for the One.
#1102 [13:50] <grandrolf> not sure I understand you correct, didn't you say DLC?
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#1104 [13:50] <grandrolf> doesn't it work to download the extra content from the store to the new box?
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#1107 [13:51] <Hateem> Hello
#1108 [13:51] <Niel_> Yes the DLC is for Add ons for the game.
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#1110 [13:52] <grandrolf> Niel_: are they available for both editions?
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#1114 [13:54] <Hateem_> Hello
#1115 [13:54] <grandrolf> hi Hateem_, if you need help just ask
#1116 [13:55] <Hateem_> I bought Minecraft on the PS3 and I bought it digitally
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#1118 [13:56] <Hateem_> Know I want it on ps4 but it is telling me I have to pay anthor $20
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#1120 [13:57] <Hateem_> So I wanted help getting it on the ps4
#1121 [13:57] <grandrolf> sorry I don't have any experience in using playstation, but it sounds about right - if there's no backwards compability then you need to buy it twice
#1122 [13:57] <grandrolf> same with xbox 360 and xbox one
#1123 [13:58] <Hateem_> But I bought it with the same account as the one I have on the ps4
#1124 [13:59] <grandrolf> Looks like 2 different editions - i'm looking at store.playstation.com
#1125 [13:59] <grandrolf> This is a community support channel - just so you know
#1126 [14:00] <Hateem_> Also my family friend bought it on the PS3 and got it free on the ps4
#1127 [14:00] * EksotiXz [EksotiXz@notlogged] has joined #minecrafthelp
#1128 [14:00] <grandrolf> that was perhaps a special offer at some time?
#1129 [14:01] <EksotiXz> hello ?
#1130 [14:01] <grandrolf> hi
#1131 [14:01] <EksotiXz> i nned support :(
#1132 [14:01] <Hateem_> No he told me and said it wasn't
#1133 [14:01] <EksotiXz> need *
#1134 [14:01] <EksotiXz> xD sry
#1135 [14:01] <grandrolf> EksotiXz: just ask
#1136 [14:02] <grandrolf> Hateem_: it must have been
#1137 [14:02] <EksotiXz> what i must du fore support ?
#1138 [14:02] <EksotiXz> sry for my english ^^
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#1140 [14:02] <EksotiXz> im come frome germany
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#1143 [14:03] <Hateem_> Okay thx unfortunately ur help
#1144 [14:03] <Hateem_> Thx u for ur help
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#1150 [14:16] <agentalfie> I just purchased minecraft but now find it is incompatible with my mac OS X 10.6.8. Should I get a refund or is there a way to use it on my computer? It's for my 7 year old and I don't know anything about running games on computers. Thanks!
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#1154 [14:17] <Monkey> I need a new windows 10 edition code
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#1156 [14:18] <Craftstonner> i trying to reset my password but i don't receiving any emails of mojang
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#1159 [14:24] <grandrolf> agentalfie: what happens when you're trying to start the game?
#1160 [14:27] <agentalfie> I get the message"you can't use this version of the application Minecraft with this version of Mac OS X. You have Mac OS 10.6.8. The application requires Mac OS X 10.8 or later"
#1161 [14:29] <grandrolf> and your mac can't be upgraded to a later version of the OS?
#1162 [14:31] <agentalfie> grandrolf - I'll look into it right now! Thanks
#1163 [14:31] <grandrolf> https://en.wikipedia.org/wiki/OS_X_Mountain_Lion
#1164 [14:32] <grandrolf> that's the 10.8 version, and if you're hardware meets the requirements, then that might be the way to go :)
#1165 [14:32] <grandrolf> you might even be able to go past 10.8 (depending on your hardware of course)
#1166 [14:33] <grandrolf> Monkey: how do you mean?
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#1169 [14:36] <NiHATTURAN> hi
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#1181 [15:02] <GameKoF> Hi i have error Game ended with bad state (exit code -1073740791)
#1182 [15:03] <thgilfodrol> GameKoF: one moment
#1183 [15:04] <GameKoF> ok thanks
#1184 [15:05] <thgilfodrol> ??> GameKoF win/dxdiag
#1185 [15:05] <Absol> GameKoF: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1186 [15:08] <GameKoF> http://paste.ubuntu.com/23859866/
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#1188 [15:10] * ProPvper48 [ProPvper48@notlogged] has joined #minecrafthelp
#1189 [15:10] <ProPvper48> when I open MC it crashed and says this Completely ignored arguments: [--nativeLauncherVersion, 307] [20:55:23] [Client thread/INFO]: Setting user: ProPvper48 [20:55:23] [Client thread/INFO]: (Session ID is <censored>) [20:55:25] [Client thread/INFO]: LWJGL Version: 2.9.4
#1190 [15:11] <ProPvper48> someone help me pls?
#1191 [15:11] <thgilfodrol> GameKoF: download the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us , and run it- at the prompt, select "Clean Install"
#1192 [15:11] <thgilfodrol> ??> ProPvper48 launcher/crash-log
#1193 [15:11] <Absol> ProPvper48: We need to see your crash log, which appears after a crash.
#1194 [15:11] <Absol> ProPvper48: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1196 [15:13] <GameKoF> thgilfodrol I just updated last drivers
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#1198 [15:14] <thgilfodrol> GameKoF: I know- we've been noticing people having widespread issues running minecraft on the latest nvidia driver, and clean installing the previous driver seems to fix it
#1199 [15:14] <ProPvper48> http://paste.ubuntu.com/23859901/
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#1201 [15:14] <thgilfodrol> GameKoF: I think you're the 3rd or 4th person today with that error code and nvidia gpu/latest drivers
#1202 [15:15] <ProPvper48> me?
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#1204 [15:15] <ProPvper48> when I open MC, it crashed and says this http://paste.ubuntu.com/23859901/
#1205 [15:15] <thgilfodrol> ??> ProPvper48 irc/multitasking
#1206 [15:15] <Absol> ProPvper48: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1207 [15:15] <SaiyanRage117> hi, how do you download a minecraft map?
#1208 [15:15] <ProPvper48> oh ok
#1209 [15:16] <thgilfodrol> ProPvper48: that's the launcher log, not the crash log
#1210 [15:16] <GameKoF> thgilfodrol ok thanks i try and comment
#1211 [15:16] <SaiyanRage117> nvmd
#1212 [15:16] <thgilfodrol> ProPvper48: copy and paste the crash log- it should be in a tab labeled Crash Report
#1213 [15:16] <thgilfodrol> ProPvper48: copy and paste the crash log- it should be in a tab labeled Crash Report
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#1215 [15:16] <ProPvper48> here's the crash log http://paste.ubuntu.com/23859919/
#1216 [15:17] <thgilfodrol> ProPvper48: a crash report window will notify you that the game has crashed
#1217 [15:17] <thgilfodrol> ProPvper48: does it do that?
#1218 [15:18] <ProPvper48> no?
#1219 [15:18] <thgilfodrol> ProPvper48: what happens when you launch the game?
#1220 [15:18] <ProPvper48> it just crashes
#1221 [15:18] <ProPvper48> and goes on game output of launcher
#1222 [15:18] <thgilfodrol> ProPvper48: can you explain what you're seeing when it crashes?
#1223 [15:18] <ProPvper48> not rlly :/
#1224 [15:18] <ProPvper48> its hard to explain
#1225 [15:18] <thgilfodrol> ProPvper48: try your best
#1226 [15:19] <ProPvper48> ok
#1227 [15:19] <ProPvper48> when i open Mc, it crashed and sends me back to MC launcher. At the top where it says update notes, launcher log and profile editor it adds a new tab called Game output (ProPvper48)
#1228 [15:20] <thgilfodrol> can you give us the game output log?
#1229 [15:20] <thgilfodrol> ??> ProPvper48 launcher/game-output
#1230 [15:20] <Absol> ProPvper48: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1231 [15:20] <Absol> ProPvper48: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1232 [15:21] <ProPvper48> should I send the crash report or the game output report
#1233 [15:21] <thgilfodrol> ProPvper48: ideally the crash report, but what you've been providing is the launcher log
#1234 [15:21] <ProPvper48> http://paste.ubuntu.com/23859934/
#1235 [15:22] <ProPvper48> thats the output log
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#1237 [15:22] <ProPvper48> this is the crash log
#1238 [15:22] <ProPvper48> http://paste.ubuntu.com/23859919/
#1239 [15:23] <thgilfodrol> ??> ProPvper48 win/dxdiag
#1240 [15:23] <Absol> ProPvper48: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1241 [15:23] <JMaster3011> My MC launcher crashes after literally 2 seconds of launching Minecraft, The log page comes up and this is all it says : Completely ignored arguments: [--nativeLauncherVersion, 307] [21:12:04] [Client thread/INFO]: Setting user: JMaster3011 [21:12:05] [Client thread/INFO]: LWJGL Version: 2.9.4
#1242 [15:23] <ProPvper48> JMaster3011 SAME
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#1244 [15:23] <thgilfodrol> ??> JMaster3011 win/dxdiag
#1245 [15:24] <Absol> JMaster3011: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1246 [15:24] <ProPvper48> ok 1 sec im gonna read the instructions
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#1248 [15:28] <ProPvper48> thgilfodrol: here you go http://paste.ubuntu.com/23859968/
#1249 [15:29] <JMaster3011> and heres mine http://paste.ubuntu.com/23859964/
#1250 [15:29] <thgilfodrol> ProPvper48: download the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us , and run it- at the prompt, select "Clean Install"
#1251 [15:30] <ProPvper48> what is that
#1252 [15:30] <ProPvper48> is that Geforce experience?
#1253 [15:30] <thgilfodrol> ProPvper48: it is an older driver, the newest driver has an issue
#1254 [15:31] <thgilfodrol> JMaster3011: download the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us , and run it- at the prompt, select "Clean Install"
#1255 [15:31] <JMaster3011> should i try the same? i think i have the same problem
#1256 [15:31] <thgilfodrol> ProPvper48, JMaster3011 - amendment: in the tool, go to Custom Install. from there you should see the option to do a Clean Install
#1257 [15:31] <thgilfodrol> JMaster3011: you have the same issue as ProPvper48, there's been a lot of them today
#1258 [15:32] <JMaster3011> "in the tool"?
#1259 [15:32] <ProPvper48> thgilfodrol is it meant to be 375 MB?
#1260 [15:32] <ProPvper48> the file that im downloading
#1261 [15:33] <mattym> Yes seems right.
#1262 [15:34] <ProPvper48> im still downloading it
#1263 [15:34] <ProPvper48> my internet is bad :/
#1264 [15:34] <JMaster3011> same lol
#1265 [15:35] <ProPvper48> 2mins left
#1266 [15:35] <ProPvper48> if this works ill love you forever
#1267 [15:36] <thgilfodrol> wasn't me who came up with the fix, but it should work
#1268 [15:37] <thgilfodrol> for the next few days try to avoid updating the drivers or the issue will come back- wait until they (nvidia) release a fix
#1269 [15:37] <ProPvper48> idek who came up with it
#1270 [15:37] <ProPvper48> idec*
#1271 [15:37] <ProPvper48> whoever tells me how to fix it is the real MVP
#1272 [15:38] <ProPvper48> ok
#1273 [15:38] <ProPvper48> thgilfodrol: I downloaded it
#1274 [15:38] <ProPvper48> what do I do now
#1275 [15:38] <ProPvper48> oh installing it
#1276 [15:38] <ProPvper48> brb
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#1278 [15:41] <ProPvper48> thgilfodrol:
#1279 [15:42] <ProPvper48> thgilfodrol: express or custom install?
#1280 [15:42] <grandrolf> custom install and mark the check box for "clean install"
#1281 [15:44] <ProPvper48> should I tick all the boxes?
#1282 [15:44] <ProPvper48> Graphics driver, Nvidia Geforce experience and Physx
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#1284 [15:45] <gokuz> g
#1285 [15:45] <ProPvper48> thgilfodrol: u there?
#1286 [15:45] <grandrolf> ProPvper48: I think those should be checked, so you shouldn't change those
#1287 [15:45] <ProPvper48> so all the boxes should be ticked?
#1288 [15:45] <grandrolf> yes
#1289 [15:46] <ProPvper48> ok
#1290 [15:46] <ProPvper48> ok thx
#1291 [15:46] <ProPvper48> doing the clean install
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#1294 [15:49] <JMaster3011> Ayy, thanks so much guys (or girls) it worked :)
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#1296 [15:50] <thgilfodrol> JMaster3011: glad it worked, have fun
#1297 [15:50] <ProPvper48> grandrolf: what do I do after clean install?
#1298 [15:51] <JMaster3011> thanks, well, my brother just went to bed so ima be lonely but cheers, have a great day!
#1299 [15:51] <thgilfodrol> JMaster3011: you too
#1300 [15:51] <ProPvper48> thgilfodrol: what do I do after clean install?
#1301 [15:51] <thgilfodrol> ProPvper48: did it tell you to restart?
#1302 [15:51] <ProPvper48> no
#1303 [15:51] <JMaster3011> i just opened MC and it worked
#1304 [15:52] <ProPvper48> thgilfodrol: no it did not
#1305 [15:52] <ProPvper48> OMG
#1306 [15:52] <ProPvper48> TY SO MUCH
#1307 [15:52] <ProPvper48> IT WORKS NOW
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#1311 [15:53] <ProPvper48> cya
#1312 [15:53] <thgilfodrol> ProPvper48: have fun
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#1314 [15:54] <eqwe> Hue
#1315 [15:54] <eqwe> Hue
#1316 [15:54] <eqwe> Hue
#1317 [15:54] <eqwe> I just killed a man
#1318 [15:55] <eqwe> I placed a gun against hit head and let the trigger go ahead
#1319 [15:55] * Lord_Ralex kicked eqwe from #minecrafthelp (Reason: qwe :eqwe)
#1320 [15:55] <Burke> me too thanks
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#1324 [15:57] <LionFireYT> hola
#1325 [15:57] <LionFireYT> i need help
#1326 [15:57] <LionFireYT> f
#1327 [15:57] <grandrolf> just ask
#1328 [15:57] <LionFireYT> I NEED HELP
#1329 [15:58] <LionFireYT> I DONT HAVE JOIN TO MY COUNT OF MINECRAFT
#1330 [15:58] <Lord_Ralex> Stop with the caps
#1331 [15:58] * LionFireYT [LionFireYT@notlogged] has quit. (Client Quit)
#1332 [15:58] <Burke> wtf
#1333 [15:59] * JoeyBoy1301 [JoeyBoy1301@notlogged] has joined #minecrafthelp
#1334 [16:00] <JoeyBoy1301> so im having some crashing issues
#1335 [16:00] <Burke> ??> JoeyBoy1301 launcher/crash-log
#1336 [16:00] <Absol> JoeyBoy1301: We need to see your crash log, which appears after a crash.
#1337 [16:00] <Absol> JoeyBoy1301: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1338 [16:01] <JoeyBoy1301> ---- Minecraft Crash Report ---- // This doesn't make any sense! Time: 1/24/17 2:57 PM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGrou
#1339 [16:01] <Burke> no, read the entire message before taking action
#1340 [16:01] <JoeyBoy1301> i have
#1341 [16:01] <Burke> not
#1342 [16:01] <Burke> <Absol> JoeyBoy1301: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1343 [16:02] <JoeyBoy1301> http://paste.ubuntu.com/23860095/
#1344 [16:02] <JoeyBoy1301> is this what you wanted
#1345 [16:03] <JoeyBoy1301> sorry i thought you wanted it to be pasted in here
#1346 [16:04] <Burke> What are you doing right before it crashes?
#1347 [16:04] <JoeyBoy1301> I go to open my world and it crashes in the loading screen
#1348 [16:04] <Burke> What antivirus do you use?
#1349 [16:05] * Jader [Jader@notlogged] has joined #minecrafthelp
#1350 [16:05] <JoeyBoy1301> everone says it is an antivirus software problem but when i delete all of it it still does it
#1351 [16:05] <JoeyBoy1301> I use AVG Free
#1352 [16:05] <Jader> alguem fala portugues ?
#1353 [16:05] <Jader> não estou conseguindo comprar o jogo
#1354 [16:05] <Burke> ??> Jader lang/pt
#1355 [16:05] <Absol> Jader: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1356 [16:05] <Jader> ok
#1357 [16:06] <Burke> ??> JoeyBoy1301 av/avg
#1358 [16:06] <Absol> JoeyBoy1301: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#1359 [16:06] <Absol> JoeyBoy1301: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#1360 [16:06] <Jader> Could not buy the game
#1361 [16:06] <Burke> Jader, What happens when you try?
#1362 [16:06] <JoeyBoy1301> ok ill try that if that doesnt work ill be back
#1363 [16:07] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#1364 [16:07] <Jader> The message "An error occurred while placing your order. Please check your credit card information and try again." But all the information is correct, I also tried to use paypal but it happened the same
#1365 [16:09] <Jader> I do not have antivirus
#1366 [16:10] <Burke> Give me just a second
#1367 [16:11] <Jader> ok, tank you
#1368 [16:11] <JoeyBoy1301> hey would a internet scanner like Covenant Eyes do anything to prohibit me
#1369 [16:12] <Burke> ??> JoeyBoy1301 win/covenant-eyes
#1370 [16:12] <Absol> JoeyBoy1301: If you are using the Covenant Eyes software. Log into your Covenant Eyes account here: https://covenanteyes.com/myaccount/login/ and go to the Downloads section, make sure you download and use version 7.2.22 or newer.
#1371 [16:12] <Absol> JoeyBoy1301: If you have a much older version of Covenant Eyes(4.5.3 or older), uninstall Covenant Eyes and then install it again with the most recent version.
#1372 [16:12] <Burke> .mcstatus
#1373 [16:13] <JoeyBoy1301> i have the most recent 7.2.22 version
#1374 [16:13] <Burke> Then I don't think so
#1375 [16:14] <Burke> Jader, The website seems to be online. I recommend trying again in 1 hour
#1376 [16:14] <JoeyBoy1301> ok i just tried the stuff with AVG It did nothing to help i am running 1.11.2 version of minecraft just to be clear that this is th latest version
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#1379 [16:17] <Burke> What version of java do you have installed?
#1380 [16:17] <Jader> Burke, It's already the third time I try and on different days, you have a problem :(
#1381 [16:17] <JoeyBoy1301> it is still doing it
#1382 [16:18] <Burke> Jader, I have no problems. Your internet or firewall may be preventing access to the site or your card is not authorizing the transaction
#1383 [16:18] <Burke> JoeyBoy1301, What version of java do you have installed?
#1384 [16:18] <JoeyBoy1301> I tried unistalling and reinstalling java so im pretty sure i have the latest version
#1385 [16:18] <Burke> I need actual numbers. Latest / newest are not version numbers
#1386 [16:19] <JoeyBoy1301> i have never run any mods either just so ya know
#1387 [16:19] <Burke> Thank you for reassuring me
#1388 [16:21] <JoeyBoy1301> version 8 update 121 i belive that is what they call it
#1389 [16:22] <Burke> Do you use a VPN?
#1390 [16:23] <JoeyBoy1301> VPN as in???
#1391 [16:23] <Burke> Virtual Private Network - presumably not
#1392 [16:23] <JoeyBoy1301> No i dont think so ive never been into teck stuff like that
#1393 [16:24] <Burke> Can you open Windows Firewall settings for me?
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#1396 [16:24] <JoeyBoy1301> where is that on windows 10 im used to windows 8 still
#1397 [16:25] <Hoopla> I can't login...
#1398 [16:25] <Burke> Win + R
#1399 [16:25] <Burke> Then wf.msc
#1400 [16:25] <Burke> Hoopla, What ahppens when you try?
#1401 [16:25] <Hoopla> It just says its invalid
#1402 [16:25] <Hoopla> I changed my password and wrote it down
#1403 [16:26] <Hoopla> My password works on the minecraft launcher
#1404 [16:26] <Hoopla> just not on the websites
#1405 [16:26] <Burke> Hoopla, How many times did you try to login befroe changing your password?
#1406 [16:26] <Hoopla> a couple times
#1407 [16:26] <Hoopla> then waited an hour
#1408 [16:26] <Hoopla> then tried again
#1409 [16:26] <Hoopla> then I waited a day
#1410 [16:26] <Hoopla> then tried again
#1411 [16:26] <Hoopla> but its still just not working
#1412 [16:26] <Burke> So you're able to login using the launcher, not the mojang.com website?
#1413 [16:26] <Hoopla> Is it because I use a proxy?
#1414 [16:27] <Hoopla> yeah
#1415 [16:27] <Hoopla> or minecraft.net
#1416 [16:27] <Burke> What kind of proxy?
#1417 [16:27] <Burke> I mean, what do you use?
#1418 [16:27] <Hoopla> Browsec
#1419 [16:27] <Burke> Try without it
#1420 [16:27] <Hoopla> Okay I'll retry
#1421 [16:28] <JoeyBoy1301> ok im in windows advaced firewall settings
#1422 [16:28] * Niel_ [Niel_@notlogged] has quit. (Quit: Web client closed)
#1423 [16:28] <Burke> Click allow a program
#1424 [16:29] <Hoopla> Oh my gosh
#1425 [16:29] <Hoopla> it worked
#1426 [16:29] <Hoopla> lmao it was the proxy
#1427 [16:29] <Burke> When in doubt, test first, ask for help second.
#1428 [16:29] <Hoopla> I didn't even think about the proxy because it wasn't loaded up on chrome
#1429 [16:29] <Hoopla> then when I was talking to you I thought about it
#1430 [16:29] <Hoopla> Sorry!
#1431 [16:29] <Burke> All good
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#1433 [16:30] <JoeyBoy1301> ok so im in allow an app or feature throught the firewall
#1434 [16:30] <Burke> Look for Java Platform SE binary
#1435 [16:32] * TheAlein007 [TheAlein007@notlogged] has quit. (Quit: Web client closed)
#1436 [16:33] <JoeyBoy1301> i see 4 of them two with green checkmarks by them and two with red crosses overr them
#1437 [16:34] <Burke> Change the two Red crosses to green checks
#1438 [16:35] <JoeyBoy1301> Ok done
#1439 [16:35] <JoeyBoy1301> i just double clicked and it told me to either allow them or block i allowed and it chaged to a checkmark
#1440 [16:36] <JoeyBoy1301> curently trying mincraft to see if it works
#1441 [16:37] <Burke> Okay, you also might need to find "Minecraft" in the firewall settings and change that too
#1442 [16:39] <JoeyBoy1301> well crap didnt work ill try and find mincraft in there havent seen it yet
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#1445 [16:44] <sa> My minecraft account says I didn't buy it anymore..
#1446 [16:45] <JoeyBoy1301> Burke i cant find where is says "Minecraft" in there
#1447 [16:45] <sa> ?
#1448 [16:46] <mattym> sa, You mean it will only let you play the demo?
#1449 [16:46] <mattym> ??> JoeyBoy1301 tools/hjt
#1450 [16:46] <Absol> JoeyBoy1301: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1451 [16:46] <Absol> JoeyBoy1301: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1452 [16:46] <mattym> JoeyBoy1301, Can you follow the directions Absol just sent
#1453 [16:46] <sa> virus LOL
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#1455 [16:47] * sa [sa@notlogged] has quit. (Client Quit)
#1456 [16:48] <JoeyBoy1301> Well i was told to find the that thing in my firewall settings and enable it just need to be able to find it is all
#1457 [16:48] <mattym> JoeyBoy1301, There is more likely a different cause at this point, please follow the instructions Absol sent.
#1458 [16:49] <mattym> JoeyBoy1301, You also may need to try with Covenant Eyes completely turned off, a few people have had this issue even with the latest version of it.
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#1460 [16:51] <JoeyBoy1301> ok well i gtg thanks for your help regarless i might be back if i cant get it to work so thanks
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#1470 [17:12] <FaytMaker> Any chance someone knows why I already got the game like 3 years ago but when I went to log in now it tells me I don't own the game, minecraft.net or Mojang
#1471 [17:13] * Timelord_ [Timelord_@notlogged] has joined #minecrafthelp
#1472 [17:13] <Timelord_> Hello? i keep getting Completely ignored arguments: [--nativeLauncherVersion, 307] when i try to launch minecraft. what do i do?
#1473 [17:13] <GreyVulpine> FaytMaker - Either you're using the wrong email address, or that account was refunded/transferred
#1474 [17:13] <Burke> Maybe it was refunded? Unlikely but possible
#1475 [17:13] <GreyVulpine> Timelord_ - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1476 [17:14] <FaytMaker> I checked my email.
#1477 [17:14] <FaytMaker> not refunded
#1478 [17:14] <WaffleNomster_> Can anyone help me with my game crashing? I've tried launching with my modded 1.7.2 and a vanilla 1.11.2 and they both crash
#1479 [17:14] <Timelord_> Completely ignored arguments: [--nativeLauncherVersion, 307] [23:09:56] [Client thread/INFO]: Setting user: Darshthegreat [23:09:57] [Client thread/INFO]: LWJGL Version: 2.9.4
#1480 [17:14] <GreyVulpine> Timelord_ - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1481 [17:14] * Hello [Hello@notlogged] has joined #minecrafthelp
#1482 [17:14] <Burke> ??> WaffleNomster_ launcher/crash-log
#1483 [17:14] <Absol> WaffleNomster_: We need to see your crash log, which appears after a crash.
#1484 [17:14] <Absol> WaffleNomster_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1485 [17:14] <Timelord_> http://paste.ubuntu.com/23860513/
#1486 [17:14] <Burke> WaffleNomster_, Keep in mind, we support non-modded current releases.
#1487 [17:15] <Hello> Hello, My minecraft says launching and never does anything else (after I click play) and I can not fix it. please help!
#1488 [17:15] <GreyVulpine> Timelord_ - There's no error there, that line can be ignored
#1489 [17:15] <Burke> Hello, Does a crash log appear?
#1490 [17:15] <Hello> Nope
#1491 [17:15] <Timelord_> how do i fix it?
#1492 [17:15] <Timelord_> coz i can't launch the game
#1493 [17:15] <GreyVulpine> Timelord_ - There's nothing to fix
#1494 [17:15] <thgilfodrol> ??> Timelord_ win/dxdiag
#1495 [17:15] <Absol> Timelord_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1496 [17:16] <thgilfodrol> ??> Hello win/dxdiag
#1497 [17:16] <Absol> Hello: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1498 [17:16] <WaffleNomster_> Here is the unmodded 1.11.2 Error: http://paste.ubuntu.com/23860515/
#1499 [17:16] <WaffleNomster_> And here is the 1.7.10 modded error: http://paste.ubuntu.com/23860520/
#1500 [17:17] <Burke> ??> WaffleNomster_ win/reinst
#1501 [17:17] <Absol> WaffleNomster_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1502 [17:17] <Absol> WaffleNomster_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1503 [17:18] <WaffleNomster_> Does that include deleting my saves?
#1504 [17:18] <thgilfodrol> GV- latest nvidia driver seems to cause a launcher hang (reportedly all not printing anything to log)
#1505 [17:18] <WaffleNomster_> versions*
#1506 [17:18] <GreyVulpine> Neat.
#1507 [17:18] <thgilfodrol> figure I'll just treat every case of "my mc crashes but there's no log" as that issue
#1508 [17:18] <Hello> So you need the dxdiag thing right?
#1509 [17:18] <thgilfodrol> Hello: yes
#1510 [17:18] <Timelord_> http://paste.ubuntu.com/23860526/
#1511 [17:18] <Timelord_> there u go
#1512 [17:19] <Burke> WaffleNomster_, read the entire message
#1513 [17:19] <Hello> http://paste.ubuntu.com/23860525/
#1514 [17:19] <WaffleNomster_> thgil so should I downgrade my graphics drivers? I just installed the new nvidia and it has started crashing
#1515 [17:20] <thgilfodrol> Timelord_: download this driver http://www.nvidia.com/download/driverResults.aspx/113444/en-us , run the installation tool, and select Custom Install -> Clean Install
#1516 [17:20] <thgilfodrol> WaffleNomster_: can I also get your dxdiag to confirm the fix?
#1517 [17:20] <WaffleNomster_> How do I get that?
#1518 [17:20] <Timelord_> okay
#1519 [17:20] <thgilfodrol> ??> WaffleNomster_ win/dxdiag
#1520 [17:20] <Absol> WaffleNomster_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1521 [17:21] <WaffleNomster_> Do you want a screenshot of it?
#1522 [17:21] <Hello> http://paste.ubuntu.com/23860525/
#1523 [17:21] <thgilfodrol> WaffleNomster_: paste it at http://paste.ubuntu.com
#1524 [17:21] <Burke> Hello, We saw, please wait
#1525 [17:21] <thgilfodrol> ??> Hello launcher/game-output
#1526 [17:21] <Absol> Hello: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1527 [17:22] <WaffleNomster_> http://paste.ubuntu.com/23860531/
#1528 [17:22] <Absol> Hello: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1529 [17:22] <WaffleNomster_> There you go
#1530 [17:22] <Hello> There's no game output...
#1531 [17:22] <thgilfodrol> WaffleNomster_: yeah, do the same fix I sent Timelord_
#1532 [17:23] <WaffleNomster_> The game ready drovers? Is it fine that it says 'notebook' for it?
#1533 [17:24] <thgilfodrol> hold on
#1534 [17:24] <WaffleNomster_> Or do I need to get it for my gpu?
#1535 [17:24] <thgilfodrol> WaffleNomster_: my bad, let me see if there's one that would be a better fit
#1536 [17:24] <WaffleNomster_> Ty :)
#1537 [17:25] <thgilfodrol> WaffleNomster_: you're the dxdiag with the 1440p screen right?
#1538 [17:25] * o_tal_diih [o_tal_diih@notlogged] has joined #minecrafthelp
#1539 [17:25] <WaffleNomster_> Yes thgil :)
#1540 [17:25] * o_tal_diih [o_tal_diih@notlogged] has quit. (Client Quit)
#1541 [17:26] <thgilfodrol> WaffleNomster_: download and install the driver at http://www.nvidia.com/download/driverResults.aspx/113448/en-us , select Custom Install -> Clean Install
#1542 [17:26] <WaffleNomster_> Alright, Tyvm :)
#1543 [17:27] <thgilfodrol> WaffleNomster_: good catch back there with the notebook driver though
#1544 [17:27] <WaffleNomster_> I just saw it on chrome as it was downloading ahha
#1545 [17:27] <Hello> I am not sure if you saw but umm theres no game output
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#1547 [17:27] <thgilfodrol> right
#1548 [17:27] * Etzelia [Etzelia@notlogged] has joined #minecrafthelp
#1549 [17:27] <thgilfodrol> ??> Hello launcher/dxdiag
#1550 [17:27] <thgilfodrol> wait what
#1551 [17:27] <thgilfodrol> ??> Hello launcher/log
#1552 [17:27] <Absol> Hello: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1553 [17:27] <Absol> Hello: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1554 [17:28] <Hello> http://paste.ubuntu.com/23860563/
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#1557 [17:30] <Etzelia> Does the Mojang Auth server block IPs or black-list a range of IPs? From my local computer, I have no issues. But from a remote server, I get invalid credential errors.
#1558 [17:30] <thgilfodrol> Etzelia: is the remote server running some sort of proxy/vpn service?
#1559 [17:30] * WaffleNomster_ [WaffleNomster_@notlogged] has quit. (Read error: Connection reset by peer)
#1560 [17:31] <thgilfodrol> ??> Hello tools/hjt
#1561 [17:31] <Absol> Hello: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1562 [17:31] <Absol> Hello: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1563 [17:32] <Hello> http://paste.ubuntu.com/23860579/
#1564 [17:32] <Etzelia> It is running a VPN service. Though I do not connect to it when I run the client.
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#1567 [17:33] <thgilfodrol> Etzelia: if it's not a personal vpn, perhaps someone else was using it and got throttled after failing too many login attempts
#1568 [17:33] <thgilfodrol> ??> Etzelia login/throttle
#1569 [17:33] <Absol> Etzelia: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1570 [17:33] <Absol> Etzelia: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1571 [17:34] <mikefishr> Hello, I have been getting exit code -1073740791 after pressing play in the launcher, and Google hasn't turned up any useful solutions.
#1572 [17:34] <thgilfodrol> ??> mikefishr win/dxdiag
#1573 [17:34] <Absol> mikefishr: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1574 [17:34] * cowboystew [cowboystew@notlogged] has joined #minecrafthelp
#1575 [17:34] <Etzelia> It is a personal one. I can still log in locally. Actually, I can use Postman to send the auth request locally and it returns fine. But the same POST used with curl from the remote returns invalid credentials
#1576 [17:34] <Hello> So is there no way I can fix this?
#1577 [17:35] <urielsalis> Hello, you havea nvidia gpu?
#1578 [17:35] <thgilfodrol> he has an rx460
#1579 [17:35] <cowboystew> i cant verify my daughters account. it says invalid credit card
#1580 [17:35] <thgilfodrol> cowboystew: are you able to try with another card?
#1581 [17:35] <urielsalis> Hello, one moment, let me read your logs
#1582 [17:35] <urielsalis> cowboystew, is it a prepaid card?
#1583 [17:35] <mikefishr> dxdiag: https://paste.ubuntu.com/23860596/
#1584 [17:35] <urielsalis> Hello, uninstall webroot and hamachi, then reinstall the game
#1585 [17:36] <cowboystew> i have both, but it wants credit because she is a minor
#1586 [17:36] * turtledude01 [turtledude01@notlogged] has joined #minecrafthelp
#1587 [17:36] <Hello> It cant be webroot because I downloaded minecraft before that
#1588 [17:36] <urielsalis> cowboystew, wait, where are you verifying the account?
#1589 [17:36] <thgilfodrol> mikefishr: download this driver http://www.nvidia.com/download/driverResults.aspx/113444/en-us , run the installation tool, and select Custom Install -> Clean Install
#1590 [17:36] <SrrMatheus_BR> eu nao consigo jogar minecraft aparece uma mensagen falando que um driver nao esta funcionando
#1591 [17:37] <urielsalis> SrrMatheus_BR, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1592 [17:37] <cowboystew> is there a mojang phone number
#1593 [17:37] <Burke> cowboystew, no
#1594 [17:37] <urielsalis> cowboystew, Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/http://Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1595 [17:37] <urielsalis> cowboystew, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1596 [17:37] * pie_flavor [pie_flavor@notlogged] has joined #minecrafthelp
#1597 [17:37] <Burke> ??> SrrMatheus_BR lang/pt
#1598 [17:37] <Absol> SrrMatheus_BR: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1599 [17:37] <Burke> ??> SrrMatheus_BR win/dxdiag
#1600 [17:37] <Absol> SrrMatheus_BR: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1601 [17:38] * Timelord_ [Timelord_@notlogged] has quit. (Ping timeout: 180 seconds)
#1602 [17:38] <mikefishr> thgilfodrol: I can't use that driver, as I have software that's reliant on newer driver versions
#1603 [17:38] <thgilfodrol> mikefishr: the latest nvidia driver is causing widespread issues on mc
#1604 [17:38] <Etzelia> Should I re-post my previous message? Looks like chat is flowing fast here.
#1605 [17:38] <thgilfodrol> mikefishr: so far the only workaround we know of is to downgrade to the december driver
#1606 [17:39] <mikefishr> alright, thanks for your help
#1607 [17:39] * FaytMaker [FaytMaker@notlogged] has quit. (Ping timeout: 180 seconds)
#1608 [17:39] <thgilfodrol> mikefishr: good luck- the downgrade fixes the issue in every case we've seen so far
#1609 [17:39] * mikefishr [mikefishr@notlogged] has quit. (Quit: Web client closed)
#1610 [17:41] <Hello> Just uninstalled it, About to load my Minecraft back up again
#1611 [17:43] * Trap0815 [Trap0815@notlogged] has joined #minecrafthelp
#1612 [17:43] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#1613 [17:44] <Trap0815> My Minecraft Launcher keeps crashing, can someone help?
#1614 [17:44] <Burke> ??> Trap0815 launcher/crash-log
#1615 [17:44] <Absol> Trap0815: We need to see your crash log, which appears after a crash.
#1616 [17:44] <Absol> Trap0815: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1617 [17:45] <Trap0815> ok, one moment
#1618 [17:45] <Trap0815> http://paste.ubuntu.com/23860633/
#1619 [17:46] <Burke> ??> Trap0815 win/dxdiag
#1620 [17:46] <Absol> Trap0815: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1621 [17:46] <Etzelia> Any further info on mine?
#1622 [17:47] <Burke> Etzelia, the issue you're experiencing is pretty unique. Best bet is to wait around for someone who knows about it to reply.
#1623 [17:47] <Etzelia> It's cool if not. You guys are doing good work!
#1624 [17:47] <Burke> Sorry for not replying, the chat got pretty busy for a bit.
#1625 [17:48] <Etzelia> Yeah, I could barely find my text so it's understandable.
#1626 [17:48] * cowboystew [cowboystew@notlogged] has quit. (Quit: Web client closed)
#1627 [17:48] <Trap0815> http://paste.ubuntu.com/23860638/
#1628 [17:48] <Trap0815> This it the DxDiag
#1629 [17:49] <Burke> Ah, one sec.
#1630 [17:49] <Trap0815> It's german hope its ok
#1631 [17:50] <Burke> Trap0815, download and install this driver: http://www.geforce.com/drivers/results/113448
#1632 [17:50] <Burke> Use custom installation - clean install
#1633 [17:51] <Trap0815> you think its because of the new graphics driver?
#1634 [17:51] <Burke> Yes, there is a recent graphics card driver update that is causing widespread issues for MC users
#1635 [17:51] <Burke> This temporary workaround has been fixing it until NVIDIA releases another driver.
#1636 [17:52] <Trap0815> yeah i updated it yesterday, so maybe you're right. i try it and after that i will tell you if it worked
#1637 [17:52] <Burke> Okay, good luck.
#1638 [17:53] <urielsalis> Etzelia, what is your issue?
#1639 [17:54] <Burke> <Etzelia> It is a personal one.[VPN] I can still log in locally. Actually, I can use Postman to send the auth request locally and it returns fine. But the same POST used with curl from the remote returns invalid credentials
#1640 [17:54] <Burke> <Etzelia> Does the Mojang Auth server block IPs or black-list a range of IPs? From my local computer, I have no issues. But from a remote server, I get invalid credential errors.
#1641 [17:54] <Burke> Sorry, wrong order.
#1642 [17:54] <SrrMatheus_BR> I just downloaded minecraft through craftland when I went to play a message appears saying this (we re sorry,but it seems threre was an error while trying to render aspects of the game.to solve this error ,it is recommendedn that you update your graphics drivers.if you are unsure of how to update your drivers,please click 'fix the problem' for more information.if you recently installed windows 10,please ensure that your hardware manufacturers hav
#1643 [17:54] <Burke> Download minecraft from minecraft.net, first of all
#1644 [17:56] <SrrMatheus_BR> I downloaded it for craftland, I do not have money.
#1645 [17:56] <Etzelia> Tried on another remote server, this one is a dedicated server. Curl still returns invalid credentials. This server does not run a VPN service
#1646 [17:56] <urielsalis> ??> Etzelia login/throttle
#1647 [17:56] <Absol> Etzelia: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1648 [17:56] <Absol> Etzelia: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1649 [17:56] <urielsalis> Etzelia, and they might be blacklisting VPS ips too
#1650 [17:57] <Etzelia> I can log in locally, still.
#1651 [17:57] <Etzelia> But yeah, I was wondering if they black-listed certain IPs
#1652 [17:57] <urielsalis> Etzelia, the throttle is per IP
#1653 [17:57] <urielsalis> not account
#1654 [17:57] <Etzelia> Ahh
#1655 [17:57] <Etzelia> So then if it didn't work on the first try, it's likely black-listed.
#1656 [17:57] <Etzelia> Shoot
#1657 [17:58] <Burke> SrrMatheus_BR, We don't offer support for those who haven't bought the game.
#1658 [17:58] <SrrMatheus_BR> So what should I do?
#1659 [18:00] <SrrMatheus_BR> I either downloaded it for free through craftland
#1660 [18:00] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 384 seconds)
#1661 [18:00] <GreyVulpine> SrrMatheus_BR - Purchase minecraft through http://www.minecraft.net/store
#1662 [18:00] <Etzelia> Thanks for your help, guys!
#1663 [18:02] * urielsalis tips hat
#1663 [18:02] * Burke tips urielsalis's hat
#1663 [18:02] <SrrMatheus_BR> But I do not have the money to buy
#1664 [18:02] <GreyVulpine> SrrMatheus_BR - Then we cannot help you
#1665 [18:03] * MaxYTpvp [MaxYTpvp@notlogged] has joined #minecrafthelp
#1666 [18:03] * thgilfodrol tips Burke plus urielsalis and his hat
#1666 [18:03] * urielsalis is trying to watch a movie and its getting interrupted
#1666 [18:03] <grandrolf> I also think that the launcher you've downloaded still needs Minecraft credentials
#1667 [18:03] * Burke stops pinging urielsalads
#1667 [18:03] <SrrMatheus_BR> Then fuck you, prostitute.
#1668 [18:04] <Absol> SrrMatheus_BR: Please keep it civil
#1669 [18:04] <GreyVulpine> !k SrrMatheus_BR
#1670 [18:04] * GreyBot kicked SrrMatheus_BR from #minecrafthelp (Reason: rrMatheus_BR :<Kicks:1505>)
#1671 [18:04] <Burke> lmfao what the fudge
#1672 [18:04] * GreyVulpine knew that was coming.
#1672 [18:04] <Etzelia> So much hat tipping seems to have caused anger.
#1673 [18:04] <Burke> Does GreyBot only listen to you, GV?
#1674 [18:04] <GreyVulpine> Pretty much
#1675 [18:04] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#1676 [18:04] <Burke> Awh
#1677 [18:04] * UmbreonGames02 [UmbreonGames02@notlogged] has joined #minecrafthelp
#1678 [18:05] <UmbreonGames02> minecraft giving error upon startup: Completely ignored arguments: [--nativeLauncherVersion, 307] [17:51:46] [Client thread/INFO]: Setting user: UmbreonGames02 [17:51:47] [Client thread/INFO]: LWJGL Version: 2.9.4
#1679 [18:05] * _Shiro_ [_Shiro_@notlogged] has joined #minecrafthelp
#1680 [18:05] <Burke> ??> UmbreonGames02 win/dxdiag
#1681 [18:05] <Absol> UmbreonGames02: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1682 [18:05] * MaxYTpvp [MaxYTpvp@notlogged] has quit. (Client Quit)
#1683 [18:06] <_Shiro_> Could anyone help me figure out what's stopping my game from running? I've uninstalled/reinstalled/rebooted everything MANY times. I even cleared cache and defrag'd my computer. I get no crash log, it just puts me on game output with my user and version
#1684 [18:06] <_Shiro_> I'm nearly positive it is Java, I cannot run MC via Technic either.
#1685 [18:06] <Burke> post the game output onto paste.ubuntu.com and post the LINK here
#1686 [18:06] <_Shiro_> http://paste.ubuntu.com/23860713/
#1687 [18:06] <UmbreonGames02> no help
#1688 [18:07] <Burke> UmbreonGames02, I want to see a dxdiag report from you.
#1689 [18:07] * Potato_Pug [Potato_Pug@notlogged] has joined #minecrafthelp
#1690 [18:07] <Hello> I had to go afk, Sorry, Anyways, I uninstalled webroot and hamachi and its still not loading
#1691 [18:08] <UmbreonGames02> https://paste.ubuntu.com/23860721/
#1692 [18:08] <Potato_Pug> Hey, I think my account got hacked, and they already changed my password and sercurity questions
#1693 [18:08] <grandrolf> ??> _Shiro_ win/dxdiag
#1694 [18:08] <Absol> _Shiro_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1695 [18:08] <Burke> ??> Potato_Pug account/send-email
#1696 [18:08] <Absol> Potato_Pug: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1697 [18:08] <Absol> Potato_Pug: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1698 [18:08] <mattym> Hello, did you restart your PC after removing them? And have you tried reinstalling the game after removing them?
#1699 [18:09] <Hello> I havent restarted it. I will now though
#1700 [18:09] * kitty [kitty@notlogged] has joined #minecrafthelp
#1701 [18:09] * kitty [kitty@notlogged] has quit. (Client Quit)
#1702 [18:09] <Burke> UmbreonGames02, Download and install this driver: http://www.geforce.com/drivers/results/113448
#1703 [18:09] * Etzelia [Etzelia@notlogged] has quit. (Ping timeout: 180 seconds)
#1704 [18:09] <Burke> UmbreonGames02, Use Custom Installation - Clean Install
#1705 [18:09] * Trap0815 [Trap0815@notlogged] has joined #minecrafthelp
#1706 [18:09] * Gokucraft3r [Gokucraft3r@notlogged] has joined #minecrafthelp
#1707 [18:10] <Trap0815> Did work, thanks guys!
#1708 [18:10] <Burke> Thanks for letting us know, Trap0815. Have fun :)
#1709 [18:10] <_Shiro_> https://paste.ubuntu.com/23860733/ Sorry for that misunderstanding.
#1710 [18:11] <Trap0815> Next Time I'll wait a couple of days until i install new drivers... every time something doesn't work as it should...
#1711 [18:11] <Burke> _Shiro_, Download and install : http://www.geforce.com/drivers/results/113444
#1712 [18:11] <Burke> _Shiro_, use custom installation - clean install
#1713 [18:11] <_Shiro_> AH.
#1714 [18:11] <UmbreonGames02> is not latest driver though
#1715 [18:11] <mattym> UmbreonGames02, The latest one is causing the issue
#1716 [18:11] <Gokucraft3r> Please I need to change the email of my account because when I try to change I get this Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#1717 [18:11] <Burke> UmbreonGames02, NVIDIA released a driver that has been causing widespread issues with MC users. Downgrading your driver is the current fixing workaround until NVIDIA releases new drivers
#1718 [18:11] <Burke> ??> Gokucraft3r account/trans-id
#1719 [18:12] <Absol> Gokucraft3r: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1720 [18:12] <_Shiro_> Thank you very much!
#1721 [18:12] <Potato_Pug> I already removed my number id and that kind of stuff, the hacker changed my security questions, and they also changed my password
#1722 [18:12] <Potato_Pug> is there no way to get help??
#1723 [18:12] <Burke> Potato_Pug, You need to send an email to Mojang customer support
#1724 [18:12] <Burke> with your transaction ID
#1725 [18:12] <Burke> '
#1726 [18:13] <UmbreonGames02> installing the driver
#1727 [18:13] <Gokucraft3r> How do I find the id transaction?
#1728 [18:13] <Burke> Read the link it sent you to
#1729 [18:13] <Potato_Pug> I deleted the transaction ID email a long time ago
#1730 [18:14] <Burke> That's not our fault. That's your proof of ownership and it told you in the email to print it for your records if you ever needed help getting back into your account.
#1731 [18:14] * Trap0815 [Trap0815@notlogged] has quit. (Ping timeout: 180 seconds)
#1732 [18:14] <Gokucraft3r> He eliminado el correo electrónico de ID de transacción hace mucho tiempo
#1733 [18:14] <Gokucraft3r> I deleted the transaction ID email a long time ago
#1734 [18:14] <UmbreonGames02> ok thanks the last driver fixed it
#1735 [18:14] <UmbreonGames02> thanks burke and mattym
#1736 [18:15] <Burke> No problem
#1737 [18:15] <Burke> Gokucraft3r, https://help.mojang.com/customer/portal/articles/361380
#1738 [18:15] * UmbreonGames02 [UmbreonGames02@notlogged] has quit. (Quit: Web client closed)
#1739 [18:23] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 206 seconds)
#1740 [18:29] * _Shiro_ [_Shiro_@notlogged] has quit. (Ping timeout: 180 seconds)
#1741 [18:33] * SebaBlue58 [SebaBlue58@notlogged] has joined #minecrafthelp
#1742 [18:34] <SebaBlue58> Deeeeee
#1743 [18:35] * sasquatch [sasquatch@notlogged] has joined #minecrafthelp
#1744 [18:36] <sasquatch> java.lang.IllegalStateException: failed to create a child event loop
#1745 [18:37] <SebaBlue58> I was trying to install Minecraft in my PC but it has failed twice. I got the following message: "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft." I did try but got the same message again. Any suggestions? Thanks in advance.
#1746 [18:37] <Burke> sasquatch, What antivirus do you use?
#1747 [18:37] <Burke> SebaBlue58, What antivirus do you use?
#1748 [18:37] <sasquatch> none at the moment
#1749 [18:37] <Burke> Can you paste your crash log onto www.paste.ubuntu.com?
#1750 [18:38] <Burke> I mean http://paste.ubuntu.com/
#1751 [18:41] <SebaBlue58> I am trying to do it.
#1752 [18:41] <sasquatch> ok done
#1753 [18:42] * Hello [Hello@notlogged] has quit. (Ping timeout: 180 seconds)
#1754 [18:42] <Burke> Can I have that link?
#1755 [18:42] <sasquatch> http://paste.ubuntu.com/23860836/
#1756 [18:44] * BMWSurfer [BMWSurfer@notlogged] has joined #minecrafthelp
#1757 [18:44] <Burke> ??> sasquatch tools/hjt
#1758 [18:44] <Absol> sasquatch: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1759 [18:44] <Absol> sasquatch: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1760 [18:45] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1761 [18:46] <BMWSurfer> Hey i cannot get into minecraft. I can get into the launcher, and when i press play it closes and reopens the launcher and shows this in the game output: Completely ignored arguments: [--nativeLauncherVersion, 307] [16:46:08] [Client thread/INFO]: Setting user: BMWSurfer [16:46:09] [Client thread/INFO]: LWJGL Version: 2.9.4 Thanks!
#1762 [18:46] <Burke> ??> BMWSurfer win/dxdiag
#1763 [18:46] <Absol> BMWSurfer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1764 [18:48] * gabrysur [gabrysur@notlogged] has joined #minecrafthelp
#1765 [18:49] <BMWSurfer> Here it is: http://pastebin.com/3jBPqn5T
#1766 [18:50] <Burke> BMWSurfer, Download and install: http://www.nvidia.com/download/driverResults.aspx/114350/en-us
#1767 [18:50] <Burke> Use Custom Installation - Clean Install
#1768 [18:50] <BMWSurfer> On it.
#1769 [18:51] <Burke> Please note: This is not the latest driver. You must downgrade your graphics card drivers as a workaround to play Minecraft as there is an issue with the most recent drivers NVIDIA has released. Use the old drivers until a new release is posted.
#1770 [18:51] <sasquatch> http://paste.ubuntu.com/23860866/
#1771 [18:51] <Burke> BMWSurfer, Wait
#1772 [18:51] <BMWSurfer> Ok
#1773 [18:51] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#1774 [18:52] <Burke> That's the wrong one - the problematic one - one second
#1775 [18:52] <Burke> ??> sasquatch win/covenant-eyes
#1776 [18:52] <Absol> sasquatch: If you are using the Covenant Eyes software. Log into your Covenant Eyes account here: https://covenanteyes.com/myaccount/login/ and go to the Downloads section, make sure you download and use version 7.2.22 or newer.
#1777 [18:52] <Absol> sasquatch: If you have a much older version of Covenant Eyes(4.5.3 or older), uninstall Covenant Eyes and then install it again with the most recent version.
#1778 [18:52] <Burke> BMWSurfer, http://www.geforce.com/drivers/results/113444
#1779 [18:53] <BMWSurfer> Ok
#1780 [18:53] <gabrysur> Hi, Minecraft won't start, I click play on the launcher, the launcher closes but instead of launching minecraft like it always does it reopens the launcher
#1781 [18:53] <CubeTheThird> ??> gabrysur launcher/game-output
#1782 [18:53] <SebaBlue58> http://paste.ubuntu.com/23860871/
#1783 [18:53] <Absol> gabrysur: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1784 [18:53] <Burke> gabrysur, Do you have nvidia graphics?
#1785 [18:53] <Absol> gabrysur: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1786 [18:53] <Burke> ??> SebaBlue58 av/mcafee/uninstall
#1787 [18:53] <Absol> SebaBlue58: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1788 [18:54] <gabrysur> ok thankyou, this is the game output: Completely ignored arguments: [--nativeLauncherVersion, 307] [20:34:11] [Client thread/INFO]: Setting user: gabrysur [20:34:12] [Client thread/INFO]: LWJGL Version: 2.9.4
#1789 [18:54] <CubeTheThird> gabrysur, is that all?
#1790 [18:55] <gabrysur> ok thanks http://paste.ubuntu.com/23860874/
#1791 [18:55] <CubeTheThird> gabrysur, can you do the same with the launcher log?
#1792 [18:55] <Burke> ??> gabrysur win/dxdiag
#1793 [18:55] <Absol> gabrysur: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1794 [18:55] <gabrysur> http://paste.ubuntu.com/23860874/
#1795 [18:55] <Burke> CubeTheThird, NVIDIA latest driver bug
#1796 [18:56] <Burke> CubeTheThird, Downgrading the driver seems to be a workaround until a new one comes out
#1797 [18:56] <CubeTheThird> yes I'm aware
#1798 [18:56] <Burke> That's normally what causes the game output to be short
#1799 [18:56] <CubeTheThird> I'd still recommend checking the launcher log to be certain
#1800 [18:57] <gabrysur> ok, the launcher log: http://paste.ubuntu.com/23860881/
#1801 [18:58] <CubeTheThird> ok
#1802 [18:58] <gabrysur> but I did update the nvidia drivers yesterday
#1803 [18:58] <CubeTheThird> gabrysur, ya those seem to be causing issues for many users
#1804 [18:58] <CubeTheThird> ??> gabrysur win/dxdiag
#1805 [18:59] <Absol> gabrysur: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1806 [18:59] <Burke> w
#1807 [19:00] <gabrysur> thankyou very mutch or your help, you guys ar awesom
#1808 [19:00] <BMWSurfer> It worked! Thanks for the help!
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#1810 [19:03] * gabrysur [gabrysur@notlogged] has quit. (Ping timeout: 180 seconds)
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#1812 [19:04] <Hello> Hi, I was here earlier, Anyone remember my problem or should I explain it
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#1817 [19:06] <urielsalis> Hello, explain it again please
#1818 [19:06] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1819 [19:08] <Hello> Ok, So my Minecraft will not run. Like it opens the game and says play and stuff and when I click it it goes through all the stuff then just continuously says launching. I had webroot so I was told to remove it and restart my pc which I did and it still wont work
#1820 [19:08] <mattym> Hello, After you restarted, did you try reinstalling the game again.
#1821 [19:09] * dewfs [dewfs@notlogged] has joined #minecrafthelp
#1822 [19:09] <Hello> I will now
#1823 [19:09] <mattym> ??> Hello win/reinst
#1824 [19:09] <Absol> Hello: You may need to reinstall the locally installed files that Minecraft puts into place.
#1825 [19:09] <Absol> Hello: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1826 [19:09] <mattym> Hello, Do the instructions Absol sent
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#1832 [19:38] <HankAmarillo> Hey guys.. strange problem here. Even after deleting .minecraft and re-installing fresh, rail tracks will only go on the sides of blocks. ever hear of anything like that happening?
#1833 [19:44] * SraHolly [SraHolly@notlogged] has joined #minecrafthelp
#1834 [19:46] * sam [sam@notlogged] has joined #minecrafthelp
#1835 [19:46] * sam is now known as Guest80771
#1836 [19:48] <Guest80771> my minecraft keepson saying An error prevented your request from being processed. Please try again every time i try to fix it. so how to fix it ?
#1837 [19:51] <Guest80771> hello
#1838 [19:51] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#1839 [19:52] <Guest80771> can i have helpplease ?
#1840 [19:52] <Guest80771> please
#1841 [19:52] <Guest80771> aaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh #
#1842 [19:52] <Guest80771> this is crap
#1843 [19:52] <Guest80771> useless
#1844 [19:53] <Guest80771> i can't wait
#1845 [19:53] * SraHolly [SraHolly@notlogged] has quit. (Quit: Web client closed)
#1846 [19:53] <Guest80771> bye
#1847 [19:53] <Guest80771> bye
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#1850 [19:55] * Guss_Tavo [Guss_Tavo@notlogged] has joined #minecrafthelp
#1851 [19:56] <Guss_Tavo> Helllo, good night, dear helper, i want a little help, please
#1852 [19:57] * RageSindicate [RageSindicate@notlogged] has joined #minecrafthelp
#1853 [19:58] <mattym> Guss_Tavo, Please explain the problem you are having
#1854 [19:58] <Guss_Tavo> Today, ummm ... aproximity eight o clock on the night, my launcher say me: censored, and LWJGL 2.9.4, and i dont understand this, but i want a solution please
#1855 [19:58] <Hello> Ok so I redownloaded it and stuff and now theres a game output!!
#1856 [19:58] <mattym> ??> Hello launcher/game-output
#1857 [19:58] <Absol> Hello: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1858 [19:58] <Absol> Hello: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1859 [19:58] <mattym> ??> Guss_Tavo win/dxdiag
#1860 [19:59] <Absol> Guss_Tavo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1861 [19:59] <Hello> http://paste.ubuntu.com/23861075/
#1862 [19:59] <mattym> ??> Hello tools/hjt
#1863 [19:59] <Absol> Hello: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1864 [19:59] <Absol> Hello: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1865 [19:59] <mattym> Hello, Can you get a new HJT report
#1866 [19:59] <RageSindicate> does anybody know the cause of this error code "bad state exit code 1073740791"
#1867 [20:00] <mattym> ??> RageSindicate win/dxdiag
#1868 [20:00] <Absol> RageSindicate: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1869 [20:00] <mattym> RageSindicate, Please do the instructions Absol linked.
#1870 [20:00] <RageSindicate> Ok thank you
#1871 [20:01] <Guss_Tavo> mattym please, where can i ubicate the win/dxdiag?
#1872 [20:02] <HankAmarillo> My rail tracks will only attach to the SIDES of blocks.. does anyone know of a fix for this?
#1873 [20:02] <mattym> Guss_Tavo, Read the info Absol wrote to you.
#1874 [20:02] <mattym> HankAmarillo, Are you using rails, or ladders?
#1875 [20:02] <Hello> http://paste.ubuntu.com/23861084/
#1876 [20:03] <mattym> Hello, You were also told to remove Hamachi, remove it, restart the PC then try reinstalling the game again.
#1877 [20:04] <Hello> That is not the problem I can tell you that for sure, I just got it yesterday and this has happened since two weeks ago
#1878 [20:04] <HankAmarillo> wow i am using ladders! i feel like an idiot now - have been trying to fix this forever. Thanks!
#1879 [20:05] <Guss_Tavo> this is my game out http://paste.ubuntu.com/23861087/
#1880 [20:05] <mattym> Hello, Try what you were told.
#1881 [20:05] <mattym> ??> Guss_Tavo win/dxdiag
#1882 [20:05] <Absol> Guss_Tavo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1883 [20:05] <mattym> Guss_Tavo, Follow the instructions Absol wrote ^
#1884 [20:06] <Guss_Tavo> i do it , wait a moment
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#1889 [20:11] * FriJoliX [FriJoliX@notlogged] has joined #minecrafthelp
#1890 [20:11] <FriJoliX> http://paste.ubuntu.com/23861145/
#1891 [20:11] <RageSindicate> http://paste.ubuntu.com/23861089/
#1892 [20:11] <mattym> FriJoliX, One moment
#1893 [20:11] <FriJoliX> ok
#1894 [20:11] <mattym> RageSindicate, download the driver found here http://www.nvidia.com/download/driverResults.aspx/113444/en-us , when you run/install the driver select the Custom install when asked, and choose to use the Clean Install option.
#1895 [20:12] <Guss_Tavo> mattym, you with this information, what you do it?
#1896 [20:12] * gabro77 [gabro77@notlogged] has quit. (Ping timeout: 180 seconds)
#1897 [20:12] <mattym> Guss_Tavo, Get me the link the instructions have you make, it will let me know what you need
#1898 [20:13] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
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#1900 [20:13] <mattym> FriJoliX, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1901 [20:13] <RageSindicate> Ok thanks
#1902 [20:13] * Darvanne [Darvanne@notlogged] has joined #minecrafthelp
#1903 [20:14] <Darvanne> hello
#1904 [20:14] <Darvanne> i need help ^_^
#1905 [20:14] <Darvanne> why My account need to buy Minecraft
#1906 [20:14] <FriJoliX> Oh no good thanks
#1907 [20:14] <Darvanne> i have already
#1908 [20:14] <mattym> Darvanne, What do you mean?
#1909 [20:14] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#1910 [20:15] <Darvanne> i cant change my name
#1911 [20:15] <Darvanne> its just player
#1912 [20:15] * Hello [Hello@notlogged] has joined #minecrafthelp
#1913 [20:16] <Guss_Tavo> mattym , here is this http://paste.ubuntu.com/23861162/ my information please , i wait you
#1914 [20:16] <mattym> Darvanne, That usually means you are logging in with an account that doesnt own the game.
#1915 [20:16] <mattym> Darvanne, If you have bought the game, make sure you are logging in with the account (email) you used when you purchased it.
#1916 [20:18] <Darvanne> but ihad the game already
#1917 [20:18] * lonnie [lonnie@notlogged] has joined #minecrafthelp
#1918 [20:18] <Guss_Tavo> mattym, please, pay attention with my petition
#1919 [20:18] * lonnie [lonnie@notlogged] has quit. (Client Quit)
#1920 [20:18] <CubeTheThird> Darvanne, you are most likely logging in with the wrong email address
#1921 [20:19] <mattym> Guss_Tavo, download the driver found here http://www.nvidia.com/download/driverResults.aspx/113446/en-us , when you run/install the driver select the Custom install when asked, and choose to use the Clean Install option.
#1922 [20:19] <Darvanne> no
#1923 [20:19] <CubeTheThird> Darvanne, what is your minecraft username?
#1924 [20:19] <Darvanne> player
#1925 [20:19] * RadishJar [RadishJar@notlogged] has joined #minecrafthelp
#1926 [20:19] <CubeTheThird> Darvanne, no. your original name
#1927 [20:20] <Darvanne> in the launcher or minecraft.net
#1928 [20:20] <CubeTheThird> Darvanne, the username you chose when you bought the game
#1929 [20:20] <Darvanne> Darvanne
#1930 [20:20] <Guss_Tavo> Thanks you very much mattym, now i will do it, wait me pleae
#1931 [20:21] <Guss_Tavo> please
#1932 [20:21] * RageSindicate [RageSindicate@notlogged] has quit. (Ping timeout: 180 seconds)
#1933 [20:22] <CubeTheThird> Darvanne, are you certain? as far as I can tell that name was never registered. When did you purchase your account?
#1934 [20:22] <Darvanne> what the hick
#1935 [20:22] <Darvanne> i cost 26 dolla
#1936 [20:23] <Darvanne> what the hick
#1937 [20:23] <CubeTheThird> Darvanne, again, when did you buy it?
#1938 [20:23] <Darvanne> jan 23 2017
#1939 [20:23] <CubeTheThird> Darvanne, what method of payment did you use?
#1940 [20:24] <Darvanne> its just error
#1941 [20:24] * SebaBlue58 [SebaBlue58@notlogged] has quit. (Ping timeout: 180 seconds)
#1942 [20:24] <Darvanne> i but it yesterday
#1943 [20:25] <CubeTheThird> Darvanne, you did not answer my question
#1944 [20:25] <Darvanne> ok
#1945 [20:25] <Darvanne> he said error
#1946 [20:25] <Darvanne> nvm
#1947 [20:25] <Darvanne> ughhh
#1948 [20:25] <CubeTheThird> Darvanne, what did you use to buy the account
#1949 [20:26] <Darvanne> paypal
#1950 [20:26] <Darvanne> visa
#1951 [20:26] <CubeTheThird> Darvanne, which one?
#1952 [20:26] <Darvanne> 2 accounts
#1953 [20:26] <CubeTheThird> Darvanne, you bought 2 accounts with 2 different methods?
#1954 [20:26] <Darvanne> yes
#1955 [20:26] <Darvanne> but error
#1956 [20:26] <Darvanne> np
#1957 [20:27] <Darvanne> its just a little waste of money
#1958 [20:27] <Darvanne> nvm
#1959 [20:27] <CubeTheThird> Darvanne, what is the username for the 2nd account?
#1960 [20:27] <Darvanne> those earllier
#1961 [20:27] * Kolelaw [Kolelaw@notlogged] has joined #minecrafthelp
#1962 [20:28] <CubeTheThird> Darvanne, you said "Darvanne" is the name for 1 account. What is the name for the other one?
#1963 [20:28] <Darvanne> Darvanne
#1964 [20:28] * Smile [Smile@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#1965 [20:28] <CubeTheThird> Darvanne, you cannot have 2 accounts with the same name
#1966 [20:29] <Darvanne> yeah
#1967 [20:29] <Darvanne> but he saids error
#1968 [20:29] <Darvanne> ok stop this conversation
#1969 [20:29] <Darvanne> its not gonna work with you helping
#1970 [20:29] <Darvanne> im just gonna create another one ok
#1971 [20:29] <Hello> You have to be the one to leave...
#1972 [20:30] <Darvanne> gtg
#1973 [20:30] <CubeTheThird> I'm so lost...
#1974 [20:30] <Hello> same, ive been watching this the whole time lol
#1975 [20:30] * Guss_Tavo [Guss_Tavo@notlogged] has quit. (Quit: Web client closed)
#1976 [20:31] <CubeTheThird> well considering their from the Philippines I get that there's a language barrier
#1977 [20:31] * Kolelaw [Kolelaw@notlogged] has quit. (Client Quit)
#1978 [20:31] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1979 [20:31] <Hello> Deleted Hamachi and it still wont work. (for those who remember when I joined)
#1980 [20:31] <mattym> Hello, Did you reinstall the game again?
#1981 [20:31] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 384 seconds)
#1982 [20:31] <Hello> I will again now
#1983 [20:31] * RageSindicate [RageSindicate@notlogged] has joined #minecrafthelp
#1984 [20:32] <RageSindicate> It worked, thanks for the help
#1985 [20:33] * Darvanne [Darvanne@notlogged] has quit. (Ping timeout: 180 seconds)
#1986 [20:37] <RadishJar> I've downloaded minecraft 1.11.2 using a store bought card and it seemed like it was working fine at first, it runs the launcher like normal, and after that when you click "play" the launcher stop (like it"s supposed to) and loads. But then the launcher pops back up and says minecraft has crashed, nomatter what I do to fix it it still happens. what do I do?
#1987 [20:37] <mattym> ??> RadishJar launcher/crash-log
#1988 [20:38] <Absol> RadishJar: We need to see your crash log, which appears after a crash.
#1989 [20:38] * RageSindicate [RageSindicate@notlogged] has quit. (Ping timeout: 180 seconds)
#1990 [20:38] <Absol> RadishJar: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1991 [20:38] <Hello> this process deleted all my steam games...
#1992 [20:38] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#1993 [20:39] <mattym> Hello, Not if you followed the directions you were given.
#1994 [20:39] <Hello> I did
#1995 [20:39] <Hello> Completely
#1996 [20:41] <RadishJar> crash log or do you mean crash report?
#1997 [20:41] <mattym> RadishJar, Read the info Absol wrote to you
#1998 [20:41] * hero [hero@notlogged] has joined #minecrafthelp
#1999 [20:45] <Hello> what am I supposed to do if this doesnt work?
#2000 [20:46] <mattym> Hello, Have you tried yet?
#2001 [20:46] <RadishJar> after the crash it brings me to the crash report
#2002 [20:46] <Hello> Its loading
#2003 [20:46] <mattym> Hello, Is it taking very long to load?
#2004 [20:46] <Hello> Yes
#2005 [20:46] <mattym> RadishJar, Right, follow Absols instructions to get us the link to that report
#2006 [20:46] <mattym> Hello, Go to speedtest.net run a speed test, then get the sharable results link.
#2007 [20:47] <Hello> My speed is horrible, Trust me, But I have always been able to run it fine
#2008 [20:47] <mattym> Hello, If it takes to long to download the files they may become corrupt
#2009 [20:48] <mattym> Hello, That would explain the size miss-match errors you got in your launcher log earlier
#2010 [20:48] <Hello> Im getting a new modem friday :/
#2011 [20:48] <Hello> My internet is basically a scam
#2012 [20:48] <mattym> Hello, If you arent able to get it to work now, try reinstalling the game again when you have a better connection.
#2013 [20:50] <RadishJar> http://paste.ubuntu.com/23861243/
#2014 [20:50] * kyle_ [kyle_@notlogged] has joined #minecrafthelp
#2015 [20:50] <mattym> ??> RadishJar win/dxdiag
#2016 [20:50] <Absol> RadishJar: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2017 [20:51] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#2018 [20:51] <kyle_> hey friend changed my name and i lost a lot of my stuff on servers is there a way i can bypass the 30 day change?
#2019 [20:51] <GreyVulpine> kyle_ - No.
#2020 [20:51] <kyle_> welp
#2021 [20:51] <kyle_> gg
#2022 [20:52] <RadishJar> I've made this already because that page is how I got here.
#2023 [20:52] <RadishJar> http://paste.ubuntu.com/23861156/
#2024 [20:52] <mattym> RadishJar, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2025 [20:53] <pie_flavor> RadishJar: i know about 965
#2026 [20:53] <mattym> RadishJar, In addition due to the specific graphics hardware you have, you will not be able to play above version 1.7.2 of the game.
#2027 [20:53] <pie_flavor> s/RadishJar/mattym/
#2028 [20:53] <pie_flavor> aw, extremebot's not here
#2029 [20:53] <pie_flavor> mattym: i know about 965
#2030 [20:53] <pie_flavor> mattym: and i know about Q45
#2031 [20:53] <pie_flavor> mattym: but i've never heard of Q965
#2032 [20:53] <mattym> desktop variend of the mobile
#2033 [20:54] <pie_flavor> swag
#2034 [20:54] <pie_flavor> also, isn't the 965 thing only on windows?
#2035 [20:54] <mattym> variant*
#2036 [20:54] <GreyVulpine> Either way, it's still an extremely old graphical chipset.
#2037 [20:55] <mattym> Its below the minimum requirements no matter how you use it
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#2039 [21:01] * kyle_ [kyle_@notlogged] has quit. (Ping timeout: 180 seconds)
#2040 [21:03] * TAE42 [TAE42@notlogged] has joined #minecrafthelp
#2041 [21:04] <TAE42> i bought minecraft in the past but i dont know what email i used is there a way to find that email
#2042 [21:04] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#2043 [21:04] <pie_flavor> ??> TAE42 account/forgot-email
#2044 [21:04] <Absol> TAE42: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#2045 [21:05] <TAE42> ok thank you
#2046 [21:05] <RadishJar> how goog of a graphics card do I need?
#2047 [21:05] <RadishJar> good
#2048 [21:06] * JasonDMC [JasonDMC@notlogged] has joined #minecrafthelp
#2049 [21:06] <mattym> RadishJar, You could take your computer to a store that sells computer parts and see what will work for you.
#2050 [21:06] <mattym> RadishJar, But based on the info in your report, a new computer would be better off.
#2051 [21:06] <JasonDMC> minecraft exit code -1073740791 (Need help fixing this)
#2052 [21:06] * TAE42 [TAE42@notlogged] has quit. (Client Quit)
#2053 [21:07] <mattym> ??> JasonDMC win/dxdiag
#2054 [21:07] <Absol> JasonDMC: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2055 [21:07] <RadishJar> what if the pc was put together at home?
#2056 [21:07] <mattym> RadishJar, Same answer
#2057 [21:09] <RadishJar> thank you for helping me, mattym.
#2058 [21:09] <JasonDMC> http://paste.ubuntu.com/23861281/
#2059 [21:10] <mattym> JasonDMC, download the driver found here http://www.nvidia.com/download/driverResults.aspx/113444/en-us , when you run/install the driver select the Custom install when asked, and choose to use the Clean Install option.
#2060 [21:10] * freaker_creeper [freaker_creeper@notlogged] has joined #minecrafthelp
#2061 [21:10] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 180 seconds)
#2062 [21:11] <freaker_creeper> hey my minecraft keeps dropping in FPS and I need help how to fix it. It recently dropped very low and crashed I have the crash report but am unaware of how to send it to you.
#2063 [21:11] * RadishJar [RadishJar@notlogged] has quit. (Quit: Web client closed)
#2064 [21:11] <mattym> ??> freaker_creeper launcher/crash-log
#2065 [21:11] <Absol> freaker_creeper: We need to see your crash log, which appears after a crash.
#2066 [21:11] <Absol> freaker_creeper: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2067 [21:11] * BABDSF [BABDSF@notlogged] has joined #minecrafthelp
#2068 [21:11] <freaker_creeper> https://paste.ubuntu.com/23861292/
#2069 [21:12] * BABDSF [BABDSF@notlogged] has quit. (Client Quit)
#2070 [21:12] <mattym> ??> freaker_creeper mods
#2071 [21:12] <Absol> freaker_creeper: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2072 [21:12] <Absol> freaker_creeper: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2073 [21:12] <freaker_creeper> so ftb wont support optifine?
#2074 [21:13] <mattym> freaker_creeper, Nope
#2075 [21:13] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#2076 [21:13] <freaker_creeper> ugh i fixed this a month ago and now it is happening again
#2077 [21:13] <mattym> freaker_creeper, If you are using optifine, check their support. Or check in the forums
#2078 [21:14] <freaker_creeper> Does optifine support have a 24/7 support chat?
#2079 [21:14] <mattym> freaker_creeper, No idea
#2080 [21:15] <freaker_creeper> mattym I crashed once before when i was not using optifine
#2081 [21:15] <mattym> ??> freaker_creeper win/reinst
#2082 [21:15] <Absol> freaker_creeper: You may need to reinstall the locally installed files that Minecraft puts into place.
#2083 [21:15] <Absol> freaker_creeper: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2084 [21:15] <mattym> freaker_creeper, The instructions Absol wrote will return the game to vanilla
#2085 [21:15] <freaker_creeper> could it be my video card? you guys told me to download AMD Radeon video card catylist
#2086 [21:15] <mattym> freaker_creeper, Do the instructions, if it crashes again, get me a new link to the report.
#2087 [21:16] <freaker_creeper> fine but should i try updating my video card?
#2088 [21:16] <freaker_creeper> again
#2089 [21:16] <mattym> freaker_creeper, Nothing in the current crash would suggest that, but like I said, we will need a vanilla crash to see whats up
#2090 [21:16] * JasonDMC [JasonDMC@notlogged] has quit. (Quit: Web client closed)
#2091 [21:16] <freaker_creeper> ok sure but i hate doing this. I always loose all my textures and stuff
#2092 [21:17] <mattym> freaker_creeper, You can move the texture folder elsewhere
#2093 [21:17] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#2094 [21:17] <mattym> freaker_creeper, but keep them out of the .minecraft folder till the troubleshooting is done.
#2095 [21:20] <freaker_creeper> I just reset everything
#2096 [21:20] <freaker_creeper> I will try again
#2097 [21:21] <freaker_creeper> Mattym do you suggest any way of giving me 120 FPS during gameplay because I can only get it while using optifine
#2098 [21:21] <Andrio> OptiFine?
#2099 [21:22] <mattym> freaker_creeper, Better computer
#2100 [21:22] <freaker_creeper> i am only a student. I cannot afford a top of the line gaming computer
#2101 [21:22] <freaker_creeper> And i am not working on a potato my good sir.
#2102 [21:23] <mattym> freaker_creeper, Then if you need to use an addon, contact their support to figure out the issue its causing. Or see if you get a crash on vanilla and we can see if something else is wrong.
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#2105 [21:33] <CubeTheThird> why do you need 120 fps?
#2106 [21:35] * paz_ [paz_@notlogged] has joined #minecrafthelp
#2107 [21:35] <paz_> hey guys, is there anyone here who could help me with an issue
#2108 [21:35] <CubeTheThird> paz_, what issue?
#2109 [21:36] <paz_> since abouyt this afternoon, for some reason i cant run sintances on my minecraft launchers
#2110 [21:36] <paz_> like ftb or atlauncher
#2111 [21:36] <paz_> i have tried downgrading my java
#2112 [21:36] <paz_> and becasue i just updated my drivers, i tried re upgrading them
#2113 [21:36] <paz_> and now im out of ideas
#2114 [21:36] <Lord_Ralex> paz_, downgrade them
#2115 [21:36] <Lord_Ralex> Nvidia released a broken driver
#2116 [21:36] <paz_> ohhhhhhh
#2117 [21:37] <paz_> omg :O
#2118 [21:37] <paz_> ok how do i go about doing this
#2119 [21:37] <thgilfodrol> paz, laptop or desktop
#2120 [21:37] <paz_> desktop
#2121 [21:38] <CubeTheThird> you can choose the driver here if you know your info: http://www.geforce.com/drivers
#2122 [21:38] <Lord_Ralex> !message Welcome to #minecrafthelp. If you are using a Nvidia GPU or got exit code -1073740791, follow the directions outlined on https://bugs.mojang.com/browse/MC-112780
#2123 [21:38] <paz_> omg if this works u guys are literally amazing
#2124 [21:39] <paz_> im not the best with this, how do i downgrade on this site?
#2125 [21:39] <mattym> paz_, download the driver found here http://www.nvidia.com/download/driverResults.aspx/113448/en-us , when you run/install the driver select the Custom install when asked, and choose to use the Clean Install option.
#2126 [21:43] * starboi [starboi@notlogged] has joined #minecrafthelp
#2127 [21:44] <starboi> Hi, I cant launch my game with the launcher, even though my drivers are updated, I have the most recent java, and I keep uninstalling and reinstalling. I am using an msi windows 10 laptop, and i am trying to download, launch, and play Minecraft for Windows.
#2128 [21:45] * rslegacy [rslegacy@notlogged] has joined #minecrafthelp
#2129 [21:45] <mattym> starboi, Did you do the most recent nvidia update?
#2130 [21:45] <mattym> before the issue started.
#2131 [21:45] <starboi> yes
#2132 [21:45] <urielsalis> starboi, then you might be affected of this https://bugs.mojang.com/browse/MC-112780
#2133 [21:46] <mattym> starboi, download the driver found here http://www.nvidia.com/download/driverResults.aspx/113444/en-us , when you run/install the driver select the Custom install when asked, and choose to use the Clean Install option.
#2134 [21:46] <rslegacy> Trying to set up the game, the launcher keeps sending me to a Game Output screen within the launcher with 3 lines of errors, anybody able to help?
#2135 [21:46] <urielsalis> mattym, we should make it a factoid
#2136 [21:46] <urielsalis> rslegacy, you did the recent nvidia driver update?
#2137 [21:46] <mattym> eh why for what should only last a few days
#2138 [21:46] <rslegacy> The one within a day or two ago? Yeah
#2139 [21:46] <urielsalis> rslegacy, then you might be affected of this https://bugs.mojang.com/browse/MC-112780 download the driver found here http://www.nvidia.com/download/driverResults.aspx/113444/en-us , when you run/install the driver select the Custom install when asked, and choose to use the Clean Install option.
#2140 [21:46] <rslegacy> Alright thanks I'll give it a go
#2141 [21:47] <mattym> rslegacy, Wait, laptop or desktop?
#2142 [21:47] <urielsalis> mattym, so we dont have to keep typing it lol
#2143 [21:47] <rslegacy> laptop
#2144 [21:47] <mattym> urielsalis, There are 4+ possible drivers
#2145 [21:47] <mattym> rslegacy, Continue as instructed
#2146 [21:47] <urielsalis> let me remove that then
#2147 [21:48] <urielsalis> mattym, then you might be affected of this https://bugs.mojang.com/browse/MC-112780 download the old version of the driver, then when you run/install the driver select the Custom install when asked, and choose to use the Clean Install
#2148 [21:49] * Hello [Hello@notlogged] has quit. (Ping timeout: 180 seconds)
#2149 [21:54] <paz_> omg it actually worked, u guys are amazing
#2150 [21:54] <paz_> thanks alot everyone, if i was actually any good at computers i would stay and help other people
#2151 [21:54] <paz_> but i would most likely make someones pc explode some hw
#2152 [21:55] <paz_> "yea u go into windows and press F1........ BOOM!"
#2153 [21:55] * pwermewnta [pwermewnta@notlogged] has joined #minecrafthelp
#2154 [21:55] <pwermewnta> Help
#2155 [21:55] <paz_> go into windows and pressF1
#2156 [21:55] <paz_> nooo i lie
#2157 [21:55] <paz_> someone here can help
#2158 [21:56] <paz_> though if ur issue is that u are trying to run minecraft on a modpack and it doesnt load when u press launch
#2159 [21:56] <CubeTheThird> pwermewnta, with?
#2160 [21:56] <pwermewnta> Pixel format not accelerated
#2161 [21:56] <CubeTheThird> pwermewnta, do you have a dxdiag report?
#2162 [21:56] <pwermewnta> Sure, http://paste.ubuntu.com/23861423/
#2163 [21:57] <CubeTheThird> pwermewnta, one moment
#2164 [21:58] <CubeTheThird> pwermewnta, try download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81513
#2165 [21:59] <pwermewnta> Thanks!
#2166 [22:00] <rslegacy> It worked, thanks for the help mattym
#2167 [22:01] * Dwheels [Dwheels@notlogged] has joined #minecrafthelp
#2168 [22:02] <Dwheels> My minecraft wont load. I start up the launcher and when I press play it loads and then takes me to a log with the following: Completely ignored arguments: [--nativeLauncherVersion, 307] [18:36:56] [Client thread/INFO]: Setting user: zBKRandy [18:36:56] [Client thread/INFO]: LWJGL Version: 2.9.4
#2169 [22:02] <urielsalis> Dwheels, nvidia gpu?
#2170 [22:03] <Dwheels> yes
#2171 [22:03] <urielsalis> Dwheels, then you might be affected of this https://bugs.mojang.com/browse/MC-112780 download the old version of the driver, then when you run/install the driver select the Custom install when asked, and choose to use the Clean Install
#2172 [22:03] <Dwheels> Okay and this will for sure fix it?
#2173 [22:03] <urielsalis> Dwheels, might
#2174 [22:04] * rslegacy [rslegacy@notlogged] has quit. (Ping timeout: 180 seconds)
#2175 [22:04] <mattym> ??> Dwheels win/dxdiag
#2176 [22:04] <Absol> Dwheels: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2179 [22:09] * SunRizings_ [SunRizings_@notlogged] has joined #minecrafthelp
#2180 [22:09] <SunRizings_> Hello?
#2181 [22:10] <mattym> Yes
#2182 [22:12] <SunRizings_> Umm I've noticed you sent me the problems with an Nvidia GPU.
#2183 [22:12] <mattym> ??> SunRizings_ win/dxdiag
#2184 [22:12] <SunRizings_> But does it also go together with your launcher resetting?
#2185 [22:12] <Absol> SunRizings_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2186 [22:12] <mattym> SunRizings_, do the instructions from Absol get me the link it has you make.
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#2195 [22:38] <zombie> i keep getting this: [20:38:32 ERROR]: Game ended with bad state (exit code -1073740791)
#2196 [22:38] <Burke> zombie, Do you have an NVIDIA gpu?
#2197 [22:39] <zombie> yes
#2198 [22:39] <Burke> What graphics card do you have?
#2199 [22:39] <zombie> geforce gtx 960M
#2200 [22:39] <Burke> Windows 10?
#2201 [22:40] <zombie> yup
#2202 [22:40] <Burke> zombie, download and install this driver: http://www.geforce.com/drivers/results/113444
#2203 [22:40] <zombie> i just updated my driver also xd
#2204 [22:40] <Burke> This will downgrade your driver to the previous version, as the latest nvidia drivers are faulty causing minecraft to not load properly.
#2205 [22:40] <zombie> oh ok
#2206 [22:40] <zombie> thanks
#2207 [22:40] <Burke> this is a workaround, and will allow you to play until NVIDIA releases a new driver
#2208 [22:40] <zombie> ok thanks
#2209 [22:41] <Burke> No problem. If you have any other problems, we're here.
#2210 [22:43] * RunsWithBeaver [RunsWithBeaver@notlogged] has joined #minecrafthelp
#2211 [22:44] <RunsWithBeaver> how to you fix the problem of java(tm) platform se binary has stopped working
#2212 [22:44] <pie_flavor> RunsWithBeaver: Turn off VBOs in video options
#2213 [22:45] <RunsWithBeaver> how do i turn off VBOs in video options or where is this to turn off?
#2214 [22:45] <Burke> in the minecraft settings
#2215 [22:48] <RunsWithBeaver> in the foldder or game cause when i try to play the game it crashes
#2216 [22:48] <RunsWithBeaver> before i can get to settings
#2217 [22:48] <Burke> Do you have an nvidia gpu
#2218 [22:48] <RunsWithBeaver> yeah
#2219 [22:48] <Burke> downgrade your graphics card
#2220 [22:48] <Burke> drivers*
#2221 [22:48] <RunsWithBeaver> to powerful graphics card to run minecraft?
#2222 [22:49] <Burke> No, just a faulty driver in the most recent update
#2223 [22:49] <Burke> What graphics card do you have?
#2224 [22:51] <RunsWithBeaver> one sec reinstalling
#2225 [22:54] * fren03 [fren03@notlogged] has joined #minecrafthelp
#2226 [22:56] <RunsWithBeaver> going to restart computer if it doesnt work after that will be back. thanks for all the help
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#2229 [23:01] * Hunter [Hunter@notlogged] has joined #minecrafthelp
#2230 [23:02] <Hunter> hello?
#2231 [23:02] <pie_flavor> Hunter: hello
#2232 [23:03] <Hunter> So i have been having a problem with minecraft
#2233 [23:03] <pie_flavor> Hunter: and what is this problem
#2234 [23:03] <Hunter> I recently got a new pc and when i tried to log on to minecraft on it it would only let me play the demo \
#2235 [23:03] <pie_flavor> ??> Hunter account/send-email
#2236 [23:03] <Absol> Hunter: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2237 [23:03] <Absol> Hunter: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2238 [23:04] * smc0425 [smc0425@notlogged] has joined #minecrafthelp
#2239 [23:04] <Hunter> whats a transaction ID?
#2240 [23:04] * smc0425 [smc0425@notlogged] has quit. (Client Quit)
#2241 [23:04] <pie_flavor> ??> Hunter account/trans-id
#2242 [23:04] <Absol> Hunter: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2243 [23:04] <Hunter> thanks XD
#2244 [23:04] <Hunter> cause i bought this account 6-7 years ago
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#2246 [23:06] * RunsWithBeaver [RunsWithBeaver@notlogged] has joined #minecrafthelp
#2247 [23:06] <RunsWithBeaver> the restarting did not help
#2248 [23:06] <mattym> ??> RunsWithBeaver win/dxdiag
#2249 [23:06] <Absol> RunsWithBeaver: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2250 [23:08] * Hunter [Hunter@notlogged] has quit. (Ping timeout: 180 seconds)
#2251 [23:09] <RunsWithBeaver> Dxdiag has detected that there might have been a problem accessing they system information the last time this program was used. would you like to bypass the system information this time?
#2252 [23:09] <RunsWithBeaver> not sure if yes or no?
#2253 [23:09] <mattym> RunsWithBeaver, Hit yes and lets see what it shows
#2254 [23:14] <mattym> RunsWithBeaver, Did it encounter another error?
#2255 [23:15] <RunsWithBeaver> no sorry just slow
#2256 [23:16] <RunsWithBeaver> http://paste.ubuntu.com/23861737/
#2257 [23:16] <mattym> RunsWithBeaver, download the driver found here http://www.nvidia.com/download/driverResults.aspx/113448/en-us , when you run/install the driver select the Custom install when asked, and choose to use the Clean Install option.
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#2260 [23:22] <RunsWithBeaver> it's installing
#2261 [23:22] <RunsWithBeaver> should i keep this one even if there are updates?
#2262 [23:22] <mattym> RunsWithBeaver, Yes
#2263 [23:22] <mattym> RunsWithBeaver, The most up to date version has an issue.
#2264 [23:23] <RunsWithBeaver> ok it seemed so
#2265 [23:23] <mattym> RunsWithBeaver, Keep this one, wait to see if Nvidia releases another soon
#2266 [23:23] <RunsWithBeaver> checking gamwe
#2267 [23:23] <RunsWithBeaver> game
#2268 [23:25] <RunsWithBeaver> looks to be working great
#2269 [23:25] <RunsWithBeaver> thanks for all the help
#2270 [23:25] <mattym> RunsWithBeaver, NP
#2271 [23:27] * Shonugungaming [Shonugungaming@notlogged] has joined #minecrafthelp
#2272 [23:38] <Shonugungaming> I need help with my outdated driver. I followed the minecraft crash help to end up here.
#2273 [23:39] <thgilfodrol> ??> Shonugungaming win/dxdiag
#2274 [23:39] <Absol> Shonugungaming: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2275 [23:39] <Burke> ??> Shonugungaming win/dxdiag
#2276 [23:39] <Burke> oh
#2277 [23:39] * Burke walks out
#2277 [23:40] * pie_flavor dematerializes
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#2278 [23:55] * Jake__ [Jake__@notlogged] has joined #minecrafthelp
#2279 [23:55] <Jake__> hey how come i cant connect to hypixel
#2280 [23:55] <pie_flavor> Jake__:
#2281 [23:56] <pie_flavor> Jake__: What happens when you try?
#2282 [23:56] <Jake__> it says not authenticated with minecraft.net
#2283 [23:56] <pie_flavor> ??> Jake__ launcher/relog
#2284 [23:56] <Absol> Jake__: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2285 [23:56] <Jake__> k thx