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#8 [00:39] <cbiter98> http://paste.ubuntu.com/23861886/
#9 [00:39] <pie_flavor> cbiter98: Unfortunately, your graphics card, the Intel G41, isn't supported on Windows 10. You'll need to reinstall your previous version of Windows or use a different computer.
#10 [00:39] <cbiter98> okay thanks
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#15 [01:19] <Runwithfirekat> Is there a way to disable the infinite world for the pc version?
#16 [01:19] * AkashMobile [AkashMobile@notlogged] has joined #minecrafthelp
#17 [01:19] <thgilfodrol> Runwithfirekat: refer to http://minecraft.gamepedia.com/Commands#worldborder
#18 [01:20] <thgilfodrol> Runwithfirekat: it's a vanilla feature- it allows you to configure and set an impassable world border
#19 [01:20] <AkashMobile> Hi gilf.
#20 [01:21] <thgilfodrol> hi akash
#21 [01:21] * AkashMobile is now known as Akash
#22 [01:21] <thgilfodrol> just call me thgil
#23 [01:21] <Runwithfirekat> Thanks. I just prefer smaller spaces to build in.
#24 [01:21] <Akash> K g
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#26 [01:23] <Akash> Are hacked clients illegal?
#27 [01:23] <thgilfodrol> define hacked
#28 [01:23] <Akash> Are they illegal?
#29 [01:24] <GreyVulpine> What do you mean by hacked? Could you give us an example?
#30 [01:25] <Akash> They are called clients (Unfair Gameplay)
#31 [01:25] <thgilfodrol> Akash: hacked client is a blanket term, so it's hard to know exactly what you mean
#32 [01:25] <Akash> They have like autoclickers etc.
#33 [01:26] <Akash> thgilfodrol It's that you dont play mc?
#34 [01:26] <thgilfodrol> I do play the game
#35 [01:26] <Akash> Ill send a link of a client.
#36 [01:26] <thgilfodrol> no need
#37 [01:26] <thgilfodrol> afaik cheat clients aren't illegal
#38 [01:27] <Akash> Oh.
#39 [01:27] <Akash> Ok
#40 [01:27] <Andrio> The EULA says you may distribute mods, but not modded clients.
#41 [01:27] <thgilfodrol> good point ^
#42 [01:27] <Akash> ^
#43 [01:28] <Andrio> The difference being that a mod 'doesn't contain a substantial part of [Mojang's] copyrightable code or content'
#44 [01:28] <Andrio> So there's that.
#45 [01:28] <Akash> :p
#46 [01:28] <Andrio> heh?
#47 [01:28] <Akash> Its true
#48 [01:34] <urielsalis> Also, any client that can be used to avoid logging in its illegal
#49 [01:38] * OMGRyan1125 [OMGRyan1125@notlogged] has joined #minecrafthelp
#50 [01:41] <OMGRyan1125> Minecraft said the game has crashed
#51 [01:42] <thgilfodrol> ??> OMGRyan1125 launcher/crash-log
#52 [01:42] <Absol> OMGRyan1125: We need to see your crash log, which appears after a crash.
#53 [01:42] <Absol> OMGRyan1125: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#54 [01:46] <OMGRyan1125> http://paste.ubuntu.com/23862010/
#55 [01:47] <thgilfodrol> OMGRyan1125: one moment please
#56 [01:48] <thgilfodrol> OMGRyan1125: at http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064 , download and install the first application on the page
#57 [01:49] <thgilfodrol> OMGRyan1125: if it prompts you to restart after it finishes, restart- then try minecraft again
#58 [01:49] <OMGRyan1125> thanks
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#61 [02:07] * ldw5635 [ldw5635@notlogged] has joined #minecrafthelp
#62 [02:08] <ldw5635> The e-mail and password of my account are identical, but I am not logged in.
#63 [02:08] <thgilfodrol> ldw5635: what happens when you try?
#64 [02:09] <ldw5635> The e-mail and password of my account are identical, but I don't have login
#65 [02:10] <thgilfodrol> ldw5635: can you provide the error message?
#66 [02:10] <ldw5635> InvalidCredentialsExcption
#67 [02:11] <ldw5635> Invalid username or password
#68 [02:11] <thgilfodrol> ldw5635: have you tried changing your password?
#69 [02:11] <thgilfodrol> ldw5635: if you've tried, do you get the emails?
#70 [02:12] <ldw5635> yes
#71 [02:12] <ldw5635> I tried to change my password.
#72 [02:13] <thgilfodrol> ldw5635: do you get the password change links in your email?
#73 [02:14] <ldw5635> yes
#74 [02:14] <thgilfodrol> ??> ldw5635 login/throttle
#75 [02:14] <Absol> ldw5635: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#76 [02:14] <Absol> ldw5635: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
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#83 [02:39] * markynator98 [markynator98@notlogged] has joined #minecrafthelp
#84 [02:39] <markynator98> hi
#85 [02:39] <markynator98> i need help
#86 [02:40] <markynator98> i bought an minecraft account back in 2012 but i want it to import but i forgot my email that i registered on
#87 [02:40] <markynator98> my nickname was 98markynator98
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#94 [03:36] <cyou> Hello
#95 [03:37] <cyou> Can anyone please help me with my email account? Its been hacked and now i cant restore my password
#96 [03:37] <cyou> don't know how to fix this
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#104 [04:11] <Proelle> So i am starting minecraft but i am getting [10:57:39 ERROR]: Game ended with bad state (exit code -1073740791)
#105 [04:12] <Proelle> i have tried reïnstalling java and minecraft. deleting the .minecraft folder didnt work either
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#115 [04:57] <jusst_me> When I start minecraft and press play, the screen disappears and the "game output" will appear and says the following: Completely ignored arguments: [--nativeLauncherVersion, 307] [11:43:03] [Client thread/INFO]: Setting user: jusst_me [11:43:04] [Client thread/INFO]: LWJGL Version: 2.9.4
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#118 [04:58] <jusst_me> When I start minecraft and press play, the screen disappears and the "game output" will appear and says the following: Completely ignored arguments: [--nativeLauncherVersion, 307] [11:43:03] [Client thread/INFO]: Setting user: jusst_me [11:43:04] [Client thread/INFO]: LWJGL Version: 2.9.4
#119 [04:58] <zkxs> ??> jusst_me paste
#120 [04:58] <Absol> jusst_me: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#121 [04:59] <jusst_me> what?
#122 [04:59] <jusst_me> Completely ignored arguments: [--nativeLauncherVersion, 307] [11:43:03] [Client thread/INFO]: Setting user: jusst_me [11:43:04] [Client thread/INFO]: LWJGL Version: 2.9.4
#123 [04:59] <zkxs> jusst_me: Your log is too long to paste directly to the chat. Please follow Absol's instructions to use http://paste.ubuntu.com instead.
#124 [05:01] <jusst_me> i get the following message:
#125 [05:01] <jusst_me> Completely ignored arguments: [--nativeLauncherVersion, 307]
#126 [05:01] <jusst_me> [11:43:03] [Client thread/INFO]: Setting user: jusst_me
#127 [05:02] <jusst_me> [11:43:04] [Client thread/INFO]: LWJGL Version: 2.9.4
#128 [05:02] <jusst_me> how do i fix the game?
#129 [05:02] * Christian_ [Christian_@notlogged] has joined #minecrafthelp
#130 [05:02] <Christian_> hola
#131 [05:03] <Christian_> hello?
#132 [05:03] <zkxs> jusst_me: Please follow Absol's instructions to give us the entire log
#133 [05:03] <zkxs> Christian_: howdy
#134 [05:03] <Christian_> spanish?
#135 [05:03] <zkxs> ??> Christian_ lang/es
#136 [05:03] <Absol> Christian_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#137 [05:03] <Christian_> lan/es
#138 [05:03] <Christian_> lang/es
#139 [05:04] <Christian_> ok
#140 [05:04] <zkxs> Absol is just a bot responding to my commands
#141 [05:04] <jusst_me> that is the entire log
#142 [05:04] <jusst_me> only 3 lines
#143 [05:05] <Christian_> Hi, I have a problem. Today I was banned from Cubecraft because my account was not secure. I changed the password about 3 minutes ago. But no longer let me enter my account .... What do I do?
#144 [05:05] <zkxs> jusst_me: Ok, and that is your Game Output, correct? In that case could you provide us with your Laucher Log?
#145 [05:06] <Christian_> How do I do that?
#146 [05:06] * Stese [Stese@notlogged] has joined #minecrafthelp
#147 [05:06] <zkxs> Christian_: So you cannot log in to https://account.mojang.com/login ?
#148 [05:07] <Christian_> yes
#149 [05:07] <zkxs> Christian_: This is not a one-on-one chat, I am currently helping two people at once. The messages addressed to you will start with Christian_:
#150 [05:07] <jusst_me> http://paste.ubuntu.com/23862657/
#151 [05:07] <Christian_> ok
#152 [05:07] <Christian_> sorry
#153 [05:07] <Christian_> zkxs
#154 [05:08] <Stese> zkxs ; you want me to assist one/
#155 [05:08] <zkxs> Christian_: No worries. Can you reset your password here? https://account.mojang.com/password
#156 [05:08] <Christian_> I already did it 3 minutes ago
#157 [05:09] <zkxs> Christian_: And did you recieve the email from Mojang?
#158 [05:09] <Andrio> ??> jusst_me win/DXDiag
#159 [05:09] <Absol> jusst_me: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#160 [05:09] * Reybo [Reybo@notlogged] has joined #minecrafthelp
#161 [05:09] <jusst_me> oke I will follow the instructions
#162 [05:09] <Christian_> yes
#163 [05:10] <Christian_> i receives the email
#164 [05:10] <Christian_> i received the email
#165 [05:11] <Reybo> im trying to launch minecraft after java update and fresh installation and its giving me a an strange error - ame ended with bad state (exit code -1073740791) anyone know how to fix this?
#166 [05:11] <zkxs> ??> Reybo win/dxdiag
#167 [05:11] <Absol> Reybo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#169 [05:11] <Andrio> bye.
#170 [05:11] <jusst_me> http://paste.ubuntu.com/23862731/ this?
#171 [05:12] <Andrio> jusst_me, yes.
#172 [05:12] <Andrio> jusst_me, see https://bugs.mojang.com/browse/MC-112780.
#173 [05:13] <zkxs> jusst_me: Long story short, you need to downgrade your Nvidia driver one version. Hang tight and I'll find you a link
#174 [05:13] <zkxs> ??> Christian_ login/throttle
#175 [05:13] <Absol> Christian_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#176 [05:13] <Absol> Christian_: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#177 [05:13] <Andrio> mm
#178 [05:14] <Christian_> I have to reset the password again ??? If so .... I can put the same ??
#179 [05:14] <jusst_me> i need to download the previous driver.. how do i know which that is?
#180 [05:15] <Stese> jusst_me, zkxs is looking for you.
#181 [05:15] <Christian_> oo loook is active
#182 [05:15] <Christian_> Ohh, look, I'm going .... Thank you. A hug
#183 [05:16] <zkxs> jusst_me: http://us.download.nvidia.com/Windows/376.33/376.33-notebook-win10-64bit-international-whql.exe
#184 [05:16] <Stese> this just appeared on twitter... https://twitter.com/FTB_Team/status/824214167527784449
#185 [05:17] <Christian_> thanks zkxs
#186 [05:17] <zkxs> Christian_: Glad it's working now.
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#188 [05:17] <Christian_> bay
#189 [05:17] * Christian_ [Christian_@notlogged] has quit. (Quit: Web client closed)
#190 [05:17] <Followlevon> Hello! Could anyone help with block freezing? In single game
#191 [05:18] <jusst_me> is that the 950M?
#192 [05:18] <zkxs> Followlevon: Is your game freezing, or is your water freezing?
#193 [05:18] <Followlevon> Ge Force 840M. Blocks freezing while i'm trying to break it
#194 [05:19] <jusst_me> i mean: is this 960M?
#195 [05:19] <zkxs> jusst_me: According to your dxdiag, you have a 960M
#196 [05:19] <jusst_me> yeah thats right
#197 [05:21] <zkxs> jusst_me: I'm pretty sure I linked you to the correct version. If you want to find it yourself, go grab driver version 376.33 from http://www.nvidia.com/Download/Find.aspx?lang=en-us
#198 [05:21] <jusst_me> i am installing right now
#199 [05:22] <jusst_me> i am going to test now
#200 [05:23] <jusst_me> it is working! thanks
#201 [05:23] * zkxs tips hat
#201 [05:23] <jusst_me> when should i update my driver?
#202 [05:23] <Followlevon> Sorry, i'll try to be more specific. I'm speaking about block lag. Then i'm trying to break any block in single game — it didn't break. It happens only in 3–5 sec later
#203 [05:24] <zkxs> jusst_me: Hopefully nvidia will fix this in their next update. For now, version 378.49 (the current driver) is the only one to have this issue.
#204 [05:25] <zkxs> Followlevon: Has minecraft ran without problems on that computer before?
#205 [05:25] <jusst_me> i will wait for the next update then
#206 [05:25] <jusst_me> thanks for everything
#207 [05:26] <jusst_me> i going to play minecraft now
#208 [05:26] <jusst_me> byee
#209 [05:27] <Followlevon> No, this problem was since i bought it. Interesting thing, that on my older computer everything was fine.
#210 [05:28] <Followlevon> Since i bought computer and installed Minecraft for the first time*
#211 [05:28] <zkxs> Followlevon: This could be due to several things. Something else could be hogging all your RAM or hard disk. You can also try reducing your graphics settings. Additionally, if you're using an older version of the launcher, Minecraft may not be using the correct version of Java.
#212 [05:28] * Squabak [Squabak@notlogged] has joined #minecrafthelp
#213 [05:29] <Squabak> Hi
#214 [05:29] * jusst_me [jusst_me@notlogged] has quit. (Ping timeout: 180 seconds)
#215 [05:29] <zkxs> Followlevon: OH, also, if your laptop has the dual Intel/NVidia graphics, it may be defaulting to the much weaker Intel graphics.
#216 [05:30] <zkxs> ??> Followlevon gpu/nvidia/optimus
#217 [05:30] <Absol> Followlevon: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#218 [05:30] <Chromaryu> ^
#219 [05:31] <zkxs> Howdy Squabak
#220 [05:32] <Squabak> How long needs the support to answer me. I have sent my transaction code from old account (year 2011) before 2 days and no answer since this.
#221 [05:33] <zkxs> ??> Squabak account/response
#222 [05:33] <Absol> Squabak: Mojang Support typically responds to email queries within 5-7 business days, however sometimes this cannot be achieved due to backlog (e.g holidays).
#223 [05:33] <Absol> Squabak: You can check the latest response timeframe target here: https://help.mojang.com/customer/portal/articles/359446
#224 [05:35] <Squabak> oh then i must wait of the answer to play
#225 [05:35] * The_Killer_boy [The_Killer_boy@notlogged] has joined #minecrafthelp
#226 [05:35] <The_Killer_boy> hi i have acrash report
#227 [05:35] <zkxs> ??> The_Killer_boy launcher/crash-log
#228 [05:35] <Absol> The_Killer_boy: We need to see your crash log, which appears after a crash.
#229 [05:35] <Absol> The_Killer_boy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#230 [05:37] <The_Killer_boy> http://paste.ubuntu.com/23862826/
#231 [05:37] <zkxs> ??> The_Killer_boy win/dxdiag
#232 [05:37] <Absol> The_Killer_boy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#233 [05:41] <The_Killer_boy> http://paste.ubuntu.com/23862845/
#234 [05:42] <zkxs> The_Killer_boy: Thanks, one moment please
#235 [05:43] <The_Killer_boy> ok
#236 [05:45] <The_Killer_boy> hey ?
#237 [05:45] <zkxs> The_Killer_boy: Try updating your graphics driver here: https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#238 [05:49] * feather_Sparklez [feather_Sparklez@notlogged] has joined #minecrafthelp
#239 [05:51] <feather_Sparklez> hello can someone help me i havee the old minecraft launcher and when I want to log in with a payed account there is a error : Minecraft is offline or blocked what can i do
#240 [05:52] <zkxs> ??> feather_Sparklez tools/hjt
#241 [05:52] <Absol> feather_Sparklez: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#242 [05:52] <Absol> feather_Sparklez: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#243 [05:55] <feather_Sparklez> http://paste.ubuntu.com/23862887/
#244 [05:57] <zkxs> feather_Sparklez: Also, why are you using the old launcher?
#245 [05:58] * ampen59179 [ampen59179@notlogged] has joined #minecrafthelp
#246 [05:58] <feather_Sparklez> because when i want to open a world in the new launcher the game crashes
#247 [05:59] * TheViking007 [TheViking007@notlogged] has joined #minecrafthelp
#248 [06:00] <zkxs> feather_Sparklez: When you say old launcher, do you mean the one you can still get from minecraft.net, or the really old one?
#249 [06:01] <feather_Sparklez> no that one that you can get from minecraft.net
#250 [06:01] <feather_Sparklez> absol are you still here?
#251 [06:01] * ampen59179 [ampen59179@notlogged] has quit. (Client Quit)
#252 [06:01] <TheViking007> I need to know if there is a CHAT-Help regarding acc? https://help.mojang.com/ Cant help. Need to know if i have to buy a new acc/game?
#253 [06:04] * TheViking007 [TheViking007@notlogged] has quit. (Client Quit)
#254 [06:04] <zkxs> ??> feather_Sparklez bot
#255 [06:04] <Absol> feather_Sparklez: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#256 [06:04] * ampen59179 [ampen59179@notlogged] has joined #minecrafthelp
#257 [06:05] <zkxs> I'm still here.
#258 [06:05] * Stese [Stese@notlogged] has joined #minecrafthelp
#259 [06:05] <feather_Sparklez> so what can i do
#260 [06:06] * ampen59179 [ampen59179@notlogged] has quit. (Client Quit)
#261 [06:08] <zkxs> feather_Sparklez: This could be caused by antivirus or firewall software. You could try disabling them temporarily and seeing if you can login.
#262 [06:08] <feather_Sparklez> ok
#263 [06:12] <feather_Sparklez> It does not work
#264 [06:13] <zkxs> feather_Sparklez: And you can login to http://account.mojang.com/me and http://minecraft.net ?
#265 [06:14] <feather_Sparklez> yes but not with my normal minecraft account
#266 [06:15] <zkxs> feather_Sparklez: Where your "normal account" is the premium one?
#267 [06:15] <feather_Sparklez> yes
#268 [06:16] <zkxs> feather_Sparklez: Could you try resetting your password for your premium account at https://account.mojang.com/password
#269 [06:17] <feather_Sparklez> but i logged in with my own email not with the email of the minecraft account
#270 [06:17] * Yaoh [Yaoh@notlogged] has joined #minecrafthelp
#271 [06:18] <Yaoh> ?
#272 [06:18] <zkxs> Yaoh: There are people here, if that's what you're wondering.
#273 [06:18] <feather_Sparklez> i did it
#274 [06:19] <feather_Sparklez> and now?
#275 [06:20] <zkxs> feather_Sparklez: Try logging in with the email and password associated with the premium account. If you used a secondary email to create the premium account, you must use that email to log into it.
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#280 [06:28] <Danisio> Hello! I made a minecraft account in 2016 summer and now when I try to log in it doesn't work. I even changed the password but it didn't work too. What should I do
#281 [06:29] <zkxs> Danisio: So you cannot login to http://account.mojang.com/me ?
#282 [06:29] <Danisio> no to the russian web-site
#283 [06:30] <zkxs> Danisio: What russian website?
#284 [06:30] <Danisio> To this https://minecraft.net/ru-ru/
#285 [06:32] <zkxs> Danisio: Can you check if you can login to your Mojang account at http://account.mojang.com/me ?
#286 [06:33] <Danisio> ok I will check
#287 [06:34] <Danisio> No doesn't work
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#291 [06:35] <zkxs> ??> Danisio login/throttle
#292 [06:35] <Absol> Danisio: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#293 [06:35] <Absol> Danisio: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#294 [06:37] <Danisio> THanks Absol and zkxs
#295 [06:38] * dghgmglkbnevj [dghgmglkbnevj@notlogged] has joined #minecrafthelp
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#298 [06:52] <TheShadyFlame> hello, i need assistance i am not sure what is going on here, but whenever i click play, the game starts, then closes and i get this https://images-na.curseapp.net/2e99bc01-b9de-497c-94c5-64c88cb51986/blob.png
#299 [06:52] <TheShadyFlame> this didnt start happpening until i updated my graphics card though,
#300 [06:53] <zkxs> ??> TheShadyFlame mods
#301 [06:53] <Absol> TheShadyFlame: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#302 [06:53] <Absol> TheShadyFlame: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#303 [06:53] <zkxs> TheShadyFlame: Nvida card?
#304 [06:53] <TheShadyFlame> yeah
#305 [06:53] <TheShadyFlame> this is happening to all my minecraft in general
#306 [06:54] <zkxs> TheShadyFlame: The newest driver has a bug. Downgrading to the previous version will fix it.
#307 [06:54] <TheShadyFlame> ah, its a Nividia 940mx, where would i find the link for it?
#308 [06:55] <TheShadyFlame> would it be on their site?
#309 [06:55] <zkxs> TheShadyFlame: I'll grab you a link, one second.
#310 [06:55] <TheShadyFlame> okay, thanks :D
#311 [06:55] <zkxs> TheShadyFlame: What version of windows are you on?
#312 [06:55] <TheShadyFlame> windows 10
#313 [06:56] <zkxs> TheShadyFlame: http://www.nvidia.com/download/driverResults.aspx/113444/en-us
#314 [06:56] <TheShadyFlame> thank you very much :D
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#316 [06:57] <zkxs> TheShadyFlame: Not a problem.
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#319 [07:08] <Mo2000hd2> My minecraft is crashed
#320 [07:09] <zkxs> ??> Mo2000hd2 launcher/crash-log
#321 [07:09] <Absol> Mo2000hd2: We need to see your crash log, which appears after a crash.
#322 [07:09] <Absol> Mo2000hd2: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#324 [07:11] * Squabak [Squabak@notlogged] has quit. (Ping timeout: 180 seconds)
#325 [07:11] <Uuuhi> Ik ben gehackt
#326 [07:11] <Uuuhi> Op account
#327 [07:11] * Mo2000hd2 [Mo2000hd2@notlogged] has quit. (Ping timeout: 180 seconds)
#328 [07:12] <zkxs> ??? Uuuhi account/hacked
#329 [07:12] <zkxs> ??> Uuuhi account/hacked
#330 [07:12] <Absol> Uuuhi: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#331 [07:12] <Absol> Uuuhi: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#332 [07:14] * lifewatery [lifewatery@notlogged] has joined #minecrafthelp
#333 [07:16] <lifewatery> ??
#334 [07:16] * PhantomBlood808 [PhantomBlood808@notlogged] has joined #minecrafthelp
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#336 [07:18] * stav [stav@notlogged] has joined #minecrafthelp
#337 [07:18] <stav> hi
#338 [07:18] <stav> who can assist here?
#339 [07:18] <Chromaryu> hello stav, ask here
#340 [07:19] <stav> is there a way to contact anyone from mojang support?
#341 [07:19] <stav> i'm trying to reset my password
#342 [07:19] <stav> but i get no reset password email
#343 [07:20] <Chromaryu> ??> stav account/email-missing
#344 [07:20] <Absol> stav: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#345 [07:20] <Absol> stav: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#346 [07:20] <PhantomBlood808> idk how to update my drivers'
#347 [07:20] <Chromaryu> ??> PhantomBlood808 paste
#348 [07:20] <Absol> PhantomBlood808: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#349 [07:20] <stav> i'm using gmail
#350 [07:21] <PhantomBlood808> http://paste.ubuntu.com/23863099/plain/
#351 [07:22] <PhantomBlood808> there
#352 [07:23] <Chromaryu> PhantomBlood808: I am afraid that your graphic card doesn't supported in Windows 10
#353 [07:23] <Chromaryu> Either downgrade to prior version of windows, or buy new PC, or buy new graphic card
#354 [07:23] <PhantomBlood808> can i get a graphic card from the intel website or dell
#355 [07:23] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#356 [07:23] <PhantomBlood808> where can i go to downgrade
#357 [07:24] <Andrio> Try NVIDIA or AMD.
#358 [07:24] <PhantomBlood808> is it safe site
#359 [07:24] * filefontaine [filefontaine@notlogged] has joined #minecrafthelp
#360 [07:24] <Andrio> Which one?
#361 [07:24] <PhantomBlood808> NVIDIA
#362 [07:25] <stav> resolved my issue, thanks @absol
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#365 [07:25] <Andrio> http://www.nvidia.com/ is, yeah.
#366 [07:25] <PhantomBlood808> okay
#367 [07:25] <Andrio> PhantomBlood808, what version of Windows did your PC come with?
#368 [07:26] <PhantomBlood808> 7
#369 [07:26] <PhantomBlood808> windows 7
#370 [07:26] <PhantomBlood808> pc worked b4
#371 [07:26] <Andrio> hm
#372 [07:26] <PhantomBlood808> i used munecraft pc on it before
#373 [07:26] <Andrio> Did it come with recovery media?
#374 [07:26] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#375 [07:26] <PhantomBlood808> not sure
#376 [07:27] <Andrio> mm
#377 [07:27] <Stese> Given the age of the machine, it would have done.
#378 [07:27] <PhantomBlood808> i got the update from microsoft
#379 [07:28] <PhantomBlood808> of course i trust them
#380 [07:28] <PhantomBlood808> except
#381 [07:28] <PhantomBlood808> its jus the software not the hard drives
#382 [07:28] <Stese> Windows 10 doesn't support all the hardware of previous versions.
#383 [07:28] <PhantomBlood808> should i downgrade
#384 [07:28] <Stese> it's one of your options.
#385 [07:29] <PhantomBlood808> hmm
#386 [07:30] <PhantomBlood808> what windows should i downgrade to
#387 [07:33] <Andrio> Whatever your PC came with?
#388 [07:34] <PhantomBlood808> okay
#389 [07:34] <PhantomBlood808> thats fine
#390 [07:34] <PhantomBlood808> thanks guys
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#408 [08:18] <zach> i got the error code [07:31:14 ERROR]: Game ended with bad state (exit code -1073740791) [07:31:14 INFO]: Ignoring visibility rule and showing launcher due to a game crash [07:31:14 INFO]: Deleting C:\Users\zacha\AppData\Roaming\.minecraft\versions\1.11.2\1.11.2-natives-800284021845 [07:31:14 WARN]: Couldn't delete C:\Users\zacha\AppData\Roaming\.minecraft\versions\1.11.2\1.11.2-natives-800284021845 - sch
#409 [08:18] <zach> and i was wondering how to fix it
#410 [08:18] * zach is now known as Guest4871
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#412 [08:20] <zkxs> ??> Guest4871 win/dxdiag
#413 [08:20] <Absol> Guest4871: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#414 [08:21] <zkxs> Nvidia's newest graphics driver has a bug that causes Minecraft to crash.
#415 [08:22] <Guest4871> so how do i downgrade the driver
#416 [08:23] <zkxs> Guest4871: If you follow the instructions Absol linked you to, I'll help you through it.
#417 [08:23] <Guest4871> ok
#418 [08:24] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#419 [08:25] * ariel [ariel@notlogged] has joined #minecrafthelp
#420 [08:26] <ariel> um ok so my minecraft keeps crashing due to something to do with my out of date graphic driver
#421 [08:27] <ariel> it says "pixel format not accelerated"
#422 [08:27] <zkxs> ??> ariel win/dxdiag
#423 [08:27] <Absol> ariel: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#424 [08:27] <ariel> http://paste.ubuntu.com/23863434/
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#426 [08:29] <ariel> whats that link for? the kiwiirc
#427 [08:29] <zkxs> ariel: Ignore that, that was just someone's quit message
#428 [08:30] * something [something@notlogged] has quit. (Quit: Web client closed)
#429 [08:30] <ariel> oh ok
#430 [08:31] <zkxs> ariel: Intel does not support your graphic chipset on Windows 10. Unfortunately, you will either have to downgrade Windows or play Minecraft on a different computer.
#431 [08:32] * Stese [Stese@notlogged] has joined #minecrafthelp
#432 [08:32] <Guest4871> i followed all the seps on the link but i dont know where to go from there
#433 [08:33] <zkxs> Guest4871: You need to paste your paste.ubuntu.com URL to this chat
#434 [08:34] <Guest4871> http://paste.ubuntu.com/23863452/
#435 [08:35] <zkxs> Guest4871: Thanks, hang tight while I find you a link
#436 [08:35] <Guest4871> ok thank you
#437 [08:36] <zkxs> Guest4871: Here you go: http://www.nvidia.com/download/driverResults.aspx/113444/en-us If GeForce Experence tries to get you to update to driver version 378.49 again, don't do it. Wait for a fixed version to come out.
#438 [08:36] <Guest4871> ok
#439 [08:37] <Guest4871> thanks for your help
#440 [08:37] <Stese> Um... that pastebin has a Intel card listed
#441 [08:37] <Stese> not nvidia
#442 [08:37] <zkxs> Stese: Nvidia optimus is when you glue an intel chip and an nvidia card together
#443 [08:40] * Hero [Hero@notlogged] has joined #minecrafthelp
#444 [08:40] <Stese> zkxs: the driver version he's using ( 21.20.0016.4550) was released 21st Nov 2016.
#445 [08:40] * FaikzHD [FaikzHD@notlogged] has joined #minecrafthelp
#446 [08:40] <Hero> How do i make pack icon for addons and texture packs?
#447 [08:40] <FaikzHD> Hello i have exit code -1073740791
#448 [08:40] <FaikzHD> I need help :/
#449 [08:41] <thgilfodrol> ??> FaikzHD win/dxdiag
#450 [08:41] <Absol> FaikzHD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#451 [08:41] <zkxs> Stese: The intel driver version isn't as important as the nvidia version
#452 [08:42] <Hero> anyone?
#453 [08:42] * Hero [Hero@notlogged] has quit. (Client Quit)
#454 [08:43] <Stese> zk ok
#455 [08:43] <Stese> zkxs: OK... even
#456 [08:43] <FaikzHD> This is my dxdiag http://paste.ubuntu.com/23863516/
#457 [08:44] <Stese> FaikzHD: Follow the instructions here : https://bugs.mojang.com/browse/MC-112780
#458 [08:45] <Stese> There is a fault within the latest nVidia Drivers. it's not caused by Minecraft.
#459 [08:45] <zkxs> FaikzHD: You can get a working driver (one version behind) at this link: http://www.nvidia.com/download/driverResults.aspx/113444/en-us
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#462 [08:55] * kemal25 [kemal25@notlogged] has joined #minecrafthelp
#463 [08:55] <kemal25> merhaba
#464 [08:55] <kemal25> hello
#465 [08:56] <zkxs> kemal25: howdy
#466 [08:58] * Zenech [Zenech@notlogged] has joined #minecrafthelp
#467 [09:01] * demetri [demetri@notlogged] has joined #minecrafthelp
#468 [09:02] <demetri> minecraft lagging badly and even crashed out of no where
#469 [09:03] <Zenech> Hey guys, i tried to migrate my old minecraft account. The error-warning said that I've already migrated my account to another mojang account. Could be true, cause I tried it a few months ago as well, but I can't remeber which e-mail I used. Is there any possibility to find out which mojang account has been used for the migration?
#470 [09:04] <zkxs> ??> demetri launcher/crash-log
#471 [09:04] <Absol> demetri: We need to see your crash log, which appears after a crash.
#472 [09:04] <Absol> demetri: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#473 [09:04] * Seal469 [Seal469@notlogged] has quit. (Ping timeout: 180 seconds)
#474 [09:04] <demetri> http://paste.ubuntu.com/23863595/
#475 [09:04] <demetri> there you go
#476 [09:06] * robo2016 [robo2016@notlogged] has joined #minecrafthelp
#477 [09:06] <zkxs> ??> Zenech account/forgot-email
#478 [09:06] <Absol> Zenech: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#479 [09:06] * robo2016 [robo2016@notlogged] has quit. (Client Quit)
#480 [09:08] <demetri> did you get it absol?
#481 [09:09] * GEORGE [GEORGE@notlogged] has joined #minecrafthelp
#482 [09:09] <GEORGE> I NEED HELP
#483 [09:09] <zkxs> demetri: Looking at that, I see two possibilities. One is a corrupt JVM install, the other is faulty RAM.
#484 [09:09] <GEORGE> what can i do
#485 [09:10] <zkxs> GEORGE: you can tell us what is wrong
#486 [09:10] <demetri> so i need more ram and a new JVM?
#487 [09:10] <FaikzHD> Thanks for help guys, I have change driver Nvvidia and minecraft run :)
#488 [09:10] <zkxs> demetri: Does this crash happen every time you try to start Minecraft?
#489 [09:10] <zkxs> FaikzHD: Great!
#490 [09:11] <FaikzHD> Bye
#491 [09:11] <GEORGE> i cannot use my email it keeps saying invalid email when its correct
#492 [09:11] * FaikzHD [FaikzHD@notlogged] has quit. (Quit: Web client closed)
#493 [09:11] <demetri> it crashes after i play for about 10 min and the lag is TERIBLE
#494 [09:12] <GEORGE> I NEED HELP
#495 [09:12] <Stese> demetri: can you get this file from your system, and post it into pastebin? C:\Users\Owner\AppData\Roaming\.minecraft\hs_err_pid4560.log
#496 [09:12] <demetri> yeah none sec
#497 [09:12] <Stese> George, please don't use caps.
#498 [09:12] <zkxs> GEORGE: Are you certain you are using the correct email address?
#499 [09:12] <demetri> one
#500 [09:13] <GEORGE> i cannot use my email it keeps saying invalid email when its correct
#501 [09:13] <demetri> http://paste.ubuntu.com/23863623/
#502 [09:13] <demetri> there you go
#503 [09:13] <demetri> thats the file you asked for
#504 [09:13] <Stese> Looking
#505 [09:14] * Nanomites [Nanomites@notlogged] has joined #minecrafthelp
#506 [09:15] <Stese> demetri : is this the msi installed version of minecraft, or are you running the *jar file version?
#507 [09:15] * GEORGEIO [GEORGEIO@notlogged] has joined #minecrafthelp
#508 [09:16] <GEORGE> hello
#509 [09:16] * Nanomites [Nanomites@notlogged] has quit. (Client Quit)
#510 [09:16] <demetri> me?
#511 [09:16] <Stese> yes
#512 [09:16] <demetri> im running off of the launcher not the jar
#513 [09:17] <Stese> did you run an install when you installed it, or just the java file?
#514 [09:17] <demetri> should i try the jar?
#515 [09:17] <demetri> i ran the install
#516 [09:17] <Stese> Ok.
#517 [09:19] <Stese> Do you have saved worlds that you want to keep?
#518 [09:19] * Hossam [Hossam@notlogged] has joined #minecrafthelp
#519 [09:19] <demetri> yes
#520 [09:19] <demetri> there is only 1 world i need
#521 [09:19] <demetri> there is only 1 world i need
#522 [09:19] * GEORGEIO [GEORGEIO@notlogged] has left #minecrafthelp
#523 [09:19] <demetri> should i back that one up?
#524 [09:20] <Stese> Yes.
#525 [09:20] <demetri> ok i backed it up
#526 [09:20] <Stese> I was going to suggest an uninstall/reinstall
#527 [09:20] <demetri> now what?
#528 [09:20] * Nanomites [Nanomites@notlogged] has joined #minecrafthelp
#529 [09:20] <demetri> ok i can try that
#530 [09:20] * aman [aman@notlogged] has joined #minecrafthelp
#531 [09:20] <demetri> ill be back n if it doesnt work
#532 [09:20] <demetri> back on
#533 [09:20] <aman> hello
#534 [09:20] <demetri> thank you ill see if it works
#535 [09:21] <aman> can someone help me
#536 [09:21] <Stese> aman : whats the issue
#537 [09:21] * demetri [demetri@notlogged] has quit. (Quit: Web client closed)
#538 [09:21] <aman> well i cant login with my email its says its invalid when its not
#539 [09:22] * Nanomites [Nanomites@notlogged] has quit. (Client Quit)
#540 [09:22] <Stese> have you recently migrated your account?
#541 [09:23] <aman> no its a new account i changed my password a few times because i thought it was my password but it has to be my email
#542 [09:23] <Stese> It's possible you've hit the lockout timer
#543 [09:24] <aman> oh right do i just have to wait then?
#544 [09:24] <Stese> ?? aman > login/throttle
#545 [09:24] <Stese> ??> aman login/throttle
#546 [09:24] <Absol> aman: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#547 [09:24] <Absol> aman: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#548 [09:25] <aman> ok thankyou if it dont work shall i come back on and let you know
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#550 [09:31] * Foxty85 [Foxty85@notlogged] has joined #minecrafthelp
#551 [09:32] * S3odiGames [S3odiGames@notlogged] has joined #minecrafthelp
#552 [09:32] <S3odiGames> hey
#553 [09:32] <Foxty85> Hello ! I've got a bad issue while cliking on the play button of the minecraft Launcher, can someone help me please ? Thanks :)
#554 [09:33] <Stese> Foxty85: whats the issue?
#555 [09:33] * Matt_LEBE [Matt_LEBE@notlogged] has joined #minecrafthelp
#556 [09:33] <Matt_LEBE> Can some one help me
#557 [09:34] <Matt_LEBE> My minecraft keeps crashing
#558 [09:34] <S3odiGames> I had been stolen
#559 [09:34] <Matt_LEBE> Its said Completely ignored arguments: [--nativeLauncherVersion, 307] [16:28:14] [Client thread/INFO]: Setting user: Matt_LEBE [16:28:15] [Client thread/WARN]: Skipping bad option: lastServer: [16:28:15] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:28:16] [Client thread/INFO]: Reloading ResourceManager: Default [16:28:16] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:28:17] [Thread-5/INFO]: Initializing LWJGL OpenA
#560 [09:34] <S3odiGames> hellllp mee
#561 [09:34] <S3odiGames> I had been stolen
#562 [09:34] <S3odiGames> help me
#563 [09:34] * Nemo [Nemo@notlogged] has joined #minecrafthelp
#564 [09:34] <Matt_LEBE> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:28:14] [Client thread/INFO]: Setting user: Matt_LEBE [16:28:15] [Client thread/WARN]: Skipping bad option: lastServer: [16:28:15] [Client thread/INFO]: LWJGL Version: 2.9.4 [16:28:16] [Client thread/INFO]: Reloading ResourceManager: Default [16:28:16] [Sound Library Loader/INFO]: Starting up SoundSystem... [16:28:17] [Thread-5/INFO]: Initializing LWJGL OpenAL [16:28:
#565 [09:34] <S3odiGames> I had been stolen
#566 [09:34] <S3odiGames> I had been stolen
#567 [09:34] <S3odiGames> I had been stolen
#568 [09:34] <S3odiGames> I had been stolen
#569 [09:34] * Absol kicked S3odiGames from #minecrafthelp (Reason: 3odiGames :Stop spamming)
#570 [09:34] <Matt_LEBE> Does some one now what this means
#571 [09:34] <Stese> Matt, paste the details into pastebin
#572 [09:35] * Nemo [Nemo@notlogged] has quit. (Client Quit)
#573 [09:35] <Matt_LEBE> Where is pastebin??
#574 [09:35] <zkxs> ?? paste
#575 [09:35] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#576 [09:35] * estiven [estiven@notlogged] has joined #minecrafthelp
#577 [09:35] <Matt_LEBE> i did it
#578 [09:36] <zkxs> Matt_LEBE: give us the URL of the site it takes you to.
#579 [09:36] <Matt_LEBE> http://paste.ubuntu.com/23863711/
#580 [09:36] * S3odiGames511 [S3odiGames511@notlogged] has joined #minecrafthelp
#581 [09:36] <S3odiGames511> hey
#582 [09:36] <S3odiGames511> I had been stolen:(
#583 [09:36] <S3odiGames511> anyone can help me ??
#584 [09:36] * estiven [estiven@notlogged] has quit. (Client Quit)
#585 [09:37] <zkxs> ??> S3odiGames511 account/hacked
#586 [09:37] <Absol> S3odiGames511: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#587 [09:37] <Absol> S3odiGames511: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#588 [09:37] <Foxty85> Here is the error message : http://paste.ubuntu.com/23863715/
#589 [09:37] <S3odiGames511> where i can find transaction ID! ??
#590 [09:37] <zkxs> ??> mods Foxty85
#591 [09:37] <Foxty85> When u bought minecraft
#592 [09:37] <Matt_LEBE> Do you now what this means
#593 [09:37] <zkxs> ??> Foxty85 mods
#594 [09:37] <Absol> Foxty85: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#595 [09:37] <Absol> Foxty85: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#596 [09:38] <Foxty85> No mods
#597 [09:38] <zkxs> ??> Matt_LEBE launcher/log
#598 [09:38] <Absol> Matt_LEBE: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#599 [09:38] <Absol> Matt_LEBE: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#600 [09:38] <zkxs> Foxty85: OptiFine is a mod
#601 [09:38] <Matt_LEBE> <ok wait
#602 [09:38] <Foxty85> Okay thx
#603 [09:38] <Matt_LEBE> http://paste.ubuntu.com/23863725/
#604 [09:39] <S3odiGames511> absol: Where i can find my transaction ID!
#605 [09:39] <zkxs> ??> Matt_LEBE win/dxdiag
#606 [09:39] <Absol> Matt_LEBE: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#607 [09:39] <Matt_LEBE> Where can i find that??
#608 [09:39] <zkxs> ??> S3odiGames511 account/trans-id
#609 [09:39] <Absol> S3odiGames511: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#610 [09:40] <zkxs> Matt_LEBE: Find what?
#611 [09:40] <S3odiGames511> zkxs yup !
#612 [09:41] <Matt_LEBE> http://paste.ubuntu.com/23863735/
#613 [09:43] <zkxs> Matt_LEBE: The most recent version of the Nvidia graphics driver has a bug causing Minecraft to crash. You can get the previous, working version here: http://www.nvidia.com/download/driverResults.aspx/113448/en-us
#614 [09:43] <Matt_LEBE> Thanks for helping D;
#615 [09:43] <Matt_LEBE> :D
#616 [09:44] <Matt_LEBE> Bye guys
#617 [09:44] * Foxty85 [Foxty85@notlogged] has quit. (Quit: Web client closed)
#618 [09:45] * HERO [HERO@notlogged] has joined #minecrafthelp
#619 [09:45] <HERO> lz
#620 [09:45] <HERO> plz
#621 [09:45] <HERO> plz
#622 [09:45] <HERO> help
#623 [09:45] <HERO> hello?
#624 [09:46] <zkxs> HERO: Just ask your question.
#625 [09:46] <HERO> ok
#626 [09:46] <HERO> i have a gtx 950 and minecraft wont launch
#627 [09:46] <S3odiGames511> i buy minecraft from web site and cashU !
#628 [09:46] <HERO> Completely ignored arguments: [--nativeLauncherVersion, 307] [17:46:10] [Client thread/INFO]: Setting user: xM7PVP [17:46:11] [Client thread/INFO]: LWJGL Version: 2.9.4
#629 [09:46] <thgilfodrol> ??> HERO win/dxdiag
#630 [09:46] <Absol> HERO: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#631 [09:46] <HERO> Completely ignored arguments: [--nativeLauncherVersion, 307]
#632 [09:46] <HERO> ok what do i do now
#633 [09:46] <thgilfodrol> S3odiGames511: to confirm, do you mean that the game crashes?
#634 [09:47] <S3odiGames511> no i have been stolen man someone hacker my emile and change everything !
#635 [09:47] <thgilfodrol> ??> S3odiGames511 account/send-email
#636 [09:47] <Absol> S3odiGames511: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#637 [09:47] <Absol> S3odiGames511: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#638 [09:47] <thgilfodrol> HERO: do the steps provided by Absol
#639 [09:48] <S3odiGames511> ok take my email lovlyxg4k@gmail.com
#640 [09:48] <HERO> i did them
#641 [09:49] <Stese> S3odiGames511: We can't do anything with it.
#642 [09:49] <HERO> now do i post my liink here?
#643 [09:49] <thgilfodrol> S3odiGames511: we cannot access account data here
#644 [09:49] <thgilfodrol> HERO: yes
#645 [09:49] <HERO> ??
#646 [09:49] <HERO> ?
#647 [09:49] <HERO> http://paste.ubuntu.com/23863764/
#648 [09:49] <thgilfodrol> ??> S3odiGames511 info/volunteer
#649 [09:49] <Absol> S3odiGames511: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#650 [09:49] <S3odiGames511> okay ty but what i have to do ??
#651 [09:49] <HERO> http://paste.ubuntu.com/23863764/
#652 [09:49] <HERO> this is my link: http://paste.ubuntu.com/23863764/
#653 [09:49] <thgilfodrol> HERO: there's no need to post it thrice
#654 [09:49] <HERO> i didnt mean it
#655 [09:49] <HERO> lol
#656 [09:49] <HERO> sorry
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#659 [09:50] <HERO> i have 2 graphic cards 1 is the cpu [intel hd 530] and the second one is GTX 950
#660 [09:51] <thgilfodrol> HERO: yeah, i see i
#661 [09:51] <thgilfodrol> it*
#662 [09:51] <Stese> Hero : You need to follow the steps here https://bugs.mojang.com/browse/MC-112780
#663 [09:51] <thgilfodrol> HERO: download and install the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us
#664 [09:51] * gabrielly [gabrielly@notlogged] has quit. (Client Quit)
#665 [09:51] <HERO> ok
#666 [09:51] <HERO> let me see what do i do
#667 [09:51] <thgilfodrol> HERO: then when you get to the installer, select Custom Install -> Clean Install
#668 [09:51] <Stese> there is a big in the latest nVidia Drivers. You need to get an older version.
#669 [09:51] <S3odiGames511> you need info like Secret Answer ?
#670 [09:52] <thgilfodrol> S3odiGames511: no, please do not post account data here, this is a public chat
#671 [09:52] <Stese> S3odiGames511: No. We do not have access to ANY account details.
#672 [09:52] <HERO> so do i have to remove my currnet drive and install a new one???
#673 [09:52] <S3odiGames511> i need my account :)
#674 [09:53] <HERO> current*
#675 [09:53] <S3odiGames511> what i have to do maan
#676 [09:53] <thgilfodrol> ??> S3odiGames511 mojang/email
#677 [09:53] <Absol> S3odiGames511: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#678 [09:53] <Absol> S3odiGames511: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#679 [09:53] <thgilfodrol> S3odiGames511: email mojang at the link above ^
#680 [09:53] <thgilfodrol> HERO: the installer will do that for you
#681 [09:54] <S3odiGames511> he need Transaction ID !! where i can find it !!
#682 [09:54] <thgilfodrol> ??> S3odiGames511 account/trans-id
#683 [09:54] <Absol> S3odiGames511: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#684 [09:54] <HERO> wich installer :(
#685 [09:54] <HERO> can you plz help me more and give me a link to install lol i suck at this
#686 [09:55] <thgilfodrol> HERO: I linked it above
#687 [09:55] <HERO> ohhh thnx
#688 [09:55] <HERO> :D
#689 [09:55] <HERO> let me see if it works
#690 [09:55] <HERO> 5 mins
#691 [09:56] <S3odiGames511> okay
#692 [09:56] <S3odiGames511> Ty
#693 [09:56] <S3odiGames511> i get back my account !!!!!!!
#694 [09:57] <thgilfodrol> S3odiGames511: good luck with the process!
#695 [09:57] <S3odiGames511> Thank you and I love you all and i love your game !! <3
#696 [09:57] <HERO> thnx
#697 [09:57] <HERO> :D
#698 [09:57] <HERO> lol
#699 [09:58] <S3odiGames511> cya
#700 [09:58] * S3odiGames511 [S3odiGames511@notlogged] has quit. (Quit: Web client closed)
#701 [09:58] <HERO> installing
#702 [10:00] <HERO> so
#703 [10:00] <HERO> so
#704 [10:00] <HERO> do i press on custom installion now?
#705 [10:00] <thgilfodrol> HERO: yes
#706 [10:00] <HERO> whats next?
#707 [10:00] <thgilfodrol> HERO: in custom install, select Clean Install
#708 [10:01] <HERO> ok
#709 [10:01] <HERO> perform a clean insallion -- right?
#710 [10:01] <thgilfodrol> yes
#711 [10:01] <HERO> k thnx
#712 [10:01] <HERO> downloading
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#714 [10:01] * Mari_Craftlandia [Mari_Craftlandia@notlogged] has joined #minecrafthelp
#715 [10:02] <MD> why i cant launch minecraft
#716 [10:03] * Mari_Craftlandia [Mari_Craftlandia@notlogged] has quit. (Client Quit)
#717 [10:03] <thgilfodrol> MD: what happens when you try?
#718 [10:04] <HERO> omg thnx man xD u saved my youtube channel :D
#719 [10:04] <HERO> its working <3
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#721 [10:04] <thgilfodrol> HERO: np, have fun
#722 [10:05] <HERO> thgilfodrol thnx alot man <3
#723 [10:05] <Stese> What channel, Hero?
#724 [10:05] <HERO> 'HeroMC' xD
#725 [10:05] <HERO> my channel almost 1k subs
#726 [10:05] <HERO> xD
#727 [10:05] <Stese> gratz. I wish I could be bothered enough to do some lets play or whatever.
#728 [10:06] <HERO> Well thanks for helping guys
#729 [10:06] <HERO> 'good bye have a great day <3
#730 [10:06] * thgilfodrol waves
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#731 [10:10] * HERO [HERO@notlogged] has quit. (Ping timeout: 180 seconds)
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#733 [10:11] <Stese> Hmm... that guys intro video... seems odd. can't shake the feeling it's copied from someone else.
#734 [10:11] <MxkeShift> Can anyone here deal with compromised accounts
#735 [10:11] <Chris> MxkeShift: Has your email/password been changed?
#736 [10:11] <MxkeShift> I believe so
#737 [10:11] <MxkeShift> My password and security question were changed yesterday
#738 [10:11] <Chris> MxkeShift: Unfortunately, there isn't much we can do but give you a link to email Mojang. One moment
#739 [10:12] <MxkeShift> And I've come on today and my email doesn't seem to be registered
#740 [10:12] <Chris> ??> MxkeShift account/hacked
#741 [10:12] <Absol> MxkeShift: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#742 [10:12] <Absol> MxkeShift: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#743 [10:13] <Chris> MxkeShift: Best of luck in getting it back! :)
#744 [10:13] <MxkeShift> The thing is, I'm not sure if I can get my transaction ID
#745 [10:13] <MxkeShift> I bought the account like 4/5 years ago
#746 [10:14] <Chris> GreyVulpine: Any help? MxkeShift's account was hacked and they don't have the trans ID
#747 [10:15] <MxkeShift> I submitted the ticket yesterday about trying to get my name reset as the person who breached the account changed it
#748 [10:16] <Chris> MxkeShift: I would try just in case. They may ask you some questions instead to verify you're the original account holder (honestly, I've never had to email them so I'm not too sure).
#749 [10:16] <MxkeShift> ok
#750 [10:16] <thgilfodrol> can confirm they might accept alternate info
#751 [10:16] <thgilfodrol> recovered one of my own accounts without the transaction id, but this was something like 2013
#752 [10:17] <Chris> Thanks thgilfodrol 👍
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#756 [10:21] <MxkeShift> I guess I have to wait 4 days now.
#757 [10:21] <MxkeShift> Brilliant
#758 [10:21] <Chris> MxkeShift: Unfortunately so, I'm very sorry for the inconvenience :(
#759 [10:22] * NoIbAt_ [NoIbAt_@notlogged] has joined #minecrafthelp
#760 [10:22] <Akash> MxkeShift, Is better than losing you raccount for ever
#761 [10:23] <MxkeShift> I'm just trying to consider whether to buy another account
#762 [10:23] <NoIbAt_> On any version I get this log [19:42:34] [main/INFO]: Setting user: NoIbAt_ [19:42:34] [main/INFO]: (Session ID is <censored>) Completely ignored arguments: [--nativeLauncherVersion, 307] [19:42:35] [Client thread/INFO]: LWJGL Version: 2.9.1
#763 [10:23] <MxkeShift> If the current one is constantly getting hacked
#764 [10:23] <Chris> ??> NoIbAt_ paste
#765 [10:24] <Absol> NoIbAt_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#766 [10:24] <Akash> Chris, Im going to fix this shit xd
#767 [10:24] <Absol> Akash: Please keep it civil
#768 [10:24] <Akash> I'm going to find it and ask ive its good
#769 [10:24] <Akash> ;3
#770 [10:24] <zkxs> MxkeShift: If your account is being hacked repeatedly, that may be indicative of some deeper problem.
#771 [10:25] <zkxs> has this happened before?
#772 [10:25] <NoIbAt_> http://paste.ubuntu.com/23864011/
#773 [10:25] <Chris> MxkeShift: Do you use the same email/pass for other accounts as well?
#774 [10:25] <Chris> NoIbAt_: One moment
#775 [10:25] <MxkeShift> I did a bit of research, the name it was set as goes to a youtube channel on hacking MC premium accounts
#776 [10:25] <MxkeShift> In Bosnian
#777 [10:25] <Chris> ??> NoIbAt_ launcher/crash-log
#778 [10:25] <Absol> NoIbAt_: We need to see your crash log, which appears after a crash.
#779 [10:25] <Absol> NoIbAt_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#780 [10:26] <MxkeShift> I took the nessecary actions after the account was hacked, changed all other accounts using the same details
#781 [10:26] <MxkeShift> Including my minecraft account
#782 [10:26] <MxkeShift> Yet still the next day it's gone
#783 [10:27] <Chris> ??> MxkeShift tools/hjt
#784 [10:27] <Absol> MxkeShift: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#785 [10:27] <Absol> MxkeShift: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#786 [10:27] <Chris> MxkeShift: I suspect you may have malware or a rootkit installed.
#787 [10:27] <Stese> MxkeShift: Do you have an upto date Anti-Virus Scanner?
#788 [10:27] <NoIbAt_> Chris Where are the crash logs?
#789 [10:27] <Chris> NoIbAt_: When you open your launcher, what happens?
#790 [10:27] <Chris> NoIbAt_: Are you able to log in?
#791 [10:28] <NoIbAt_> Yes
#792 [10:28] * Skyrenza [Skyrenza@notlogged] has quit. (Quit: Web client closed)
#793 [10:28] <Chris> NoIbAt_: Are you able to start up the game?
#794 [10:28] <Akash> Chris?
#795 [10:28] <Chris> Yes, Akash?
#796 [10:29] <NoIbAt_> No, game doesn't even start at all
#797 [10:29] <Akash> Is %appdata% and than logs a solution?
#798 [10:29] <Akash> Isnt that the wrong launcher (He needs .iso launcher?)
#799 [10:29] <Chris> NoIbAt_: When you click the big "Start Game" button on the bottom, what happens?
#800 [10:29] <thgilfodrol> ??> NoIbAt_ win/dxdiag
#801 [10:29] <Absol> NoIbAt_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#802 [10:30] <Akash> Chris not the wrong installed launcher or unupdated java?
#803 [10:30] <NoIbAt_> It throws me at game output screen
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#805 [10:30] * fernando [fernando@notlogged] has joined #minecrafthelp
#806 [10:30] <Chris> Akash: For NoIbAt_?
#807 [10:30] <Akash> Yeah.
#808 [10:30] <Stese> There should be error text at that screen,
#809 [10:30] <Katana340> My minecraft will not be starting Game ended with bad state (exit code -1073740791)
#810 [10:30] * Zenech [Zenech@notlogged] has quit. (Quit: Web client closed)
#811 [10:30] <Chris> ??> Katana340 launcher/crash-log
#812 [10:30] <NoIbAt_> http://paste.ubuntu.com/23864011/ - this the only output
#813 [10:30] <Absol> Katana340: We need to see your crash log, which appears after a crash.
#814 [10:31] <Absol> Katana340: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#815 [10:31] <Chris> NoIbAt_: Please follow thgilfodrol's instructions above.
#816 [10:31] <Akash> Chris, I saw that a few days ago
#817 [10:31] <Katana340> [17:24:08 INFO]: Minecraft Launcher 1.6.70 (through bootstrap 100) started on windows... [17:24:08 INFO]: Current time is Jan 25, 2017 5:24:08 PM [17:24:08 INFO]: System.getProperty('os.name') == 'Windows 10' [17:24:08 INFO]: System.getProperty('os.version') == '10.0' [17:24:08 INFO]: System.getProperty('os.arch') == 'amd64' [17:24:08 INFO]: System.getProperty('java.version') == '1.8.0_25' [17:24:08 INFO]: System.getProperty('java.ve
#818 [10:31] <Katana340> sry
#819 [10:31] <Akash> It was somthing with the java version?
#820 [10:31] <Akash> Katana340, paste.ubuntu.com
#821 [10:31] <fernando> oi
#822 [10:31] <Akash> Paste it rt
#823 [10:31] <MxkeShift> So I just put the ubuntu link here?
#824 [10:31] <Chris> Hi, fernando.
#825 [10:31] <Akash> And send the link
#826 [10:31] <Chris> MxkeShift: Yes.
#827 [10:32] <MxkeShift> http://paste.ubuntu.com/23864041/
#828 [10:32] <fernando> e brasil
#829 [10:32] <Chris> MxkeShift: One moment
#830 [10:32] <NoIbAt_> I did dxdiag, what's next?
#831 [10:32] <Chris> ??> fernando lang/br
#832 [10:32] <Chris> Whoops
#833 [10:32] <Chris> ??> fernando lang/es
#834 [10:32] <thgilfodrol> NoIbAt_: paste the link here
#835 [10:32] <Absol> fernando: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#836 [10:32] <Katana340> http://paste.ubuntu.com/23864043/
#837 [10:32] <fernando> o que e isto
#838 [10:32] <Akash> Chris i cant do anything rn with Hijackthis right?
#839 [10:32] <NoIbAt_> Link of dxdiag output?
#840 [10:32] <fernando> !
#841 [10:32] <thgilfodrol> NoIbAt_: yep
#842 [10:32] <Chris> ??> MxkeShift av/norton
#843 [10:33] <Absol> MxkeShift: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#844 [10:33] <Chris> Akash: No, I have it handled.
#845 [10:33] <MxkeShift> So it's potentially norton doing this?
#846 [10:33] <Katana340> Absol i have Avast
#847 [10:33] <fernando> obs
#848 [10:33] <Chris> MxkeShift: Potentially. But first
#849 [10:33] <Chris> ??> MxkeShift av/adwcleaner
#850 [10:33] <Absol> MxkeShift: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#851 [10:33] <Absol> MxkeShift: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#852 [10:33] <Akash> ??> Katana340 bot
#853 [10:34] <Absol> Katana340: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#854 [10:34] <Katana340> Akash oh
#855 [10:34] <NoIbAt_> thgilfodrol, I hope you can understand russian...
#856 [10:34] <Akash> ;p
#857 [10:34] <NoIbAt_> http://paste.ubuntu.com/23864053/
#858 [10:34] <Katana340> Akash can you help me
#859 [10:34] <thgilfodrol> NoIbAt_: all good, I'm only looking for 2 things- I know what the issue is
#860 [10:34] <Chris> NoIbAt_: One moment
#861 [10:34] <Akash> Katana I cant.
#862 [10:35] <Katana340> ok
#863 [10:35] <Akash> W8 till a volunteer has the time!
#864 [10:35] <Stese> thgilfodrol: its the nvidia driver again, methinks 21.21.0013.7849
#865 [10:35] <Chris> NoIbAt_: Please download and install: https://downloadcenter.intel.com/download/25188
#866 [10:35] <MxkeShift> It seems to be finding some stuff
#867 [10:35] <Chris> Katana340: What's your issue?
#868 [10:35] <thgilfodrol> Chris: he has an nvidia chip
#869 [10:35] <Katana340> Chris http://paste.ubuntu.com/23864043/
#870 [10:35] <Chris> Oh
#871 [10:35] <Chris> thgilfodrol: Who, Katana or NoIb?
#872 [10:36] <thgilfodrol> NoIbAt_: download and install the driver at $nvwin10laptop , then in the installer select Custom Install -> Clean Install
#873 [10:36] <thgilfodrol> damn it
#874 [10:36] <fernando> como que jogar no minecraft online
#875 [10:36] <thgilfodrol> NoIbAt_: download and install the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us , then in the installer select Custom Install -> Clean Install
#876 [10:36] <Chris> ??> fernando lang/es
#877 [10:36] <Absol> fernando: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#878 [10:36] <Stese> ??> Katana340 win/dxdiag
#879 [10:36] <Absol> Katana340: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#880 [10:37] <Chris> Oh, that's Portuguese.
#881 [10:37] * Chris smacks his head
#881 [10:37] <Chris> ??> fernando lang/pt
#882 [10:37] <Absol> fernando: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#883 [10:37] <Chris> fernando: Sorry
#884 [10:37] <Katana340> Absol http://paste.ubuntu.com/23864043/
#885 [10:37] <Akash> Stese?
#886 [10:37] <Stese> Akash?
#887 [10:37] <Akash> There isnt a pixel thing?
#888 [10:38] <Akash> On that log?
#889 [10:38] <Stese> no, bottom of the log is the exit code thats been picked up elsewhere with the nvidia bug.
#890 [10:38] * MxkeShift [MxkeShift@notlogged] has quit. (Ping timeout: 180 seconds)
#891 [10:38] <fernando> cómo jugar Minecraft en línea
#892 [10:38] <Stese> thats what i'm thinking, anyway
#893 [10:38] <Akash> k.
#894 [10:38] <Chris> fernando: Please use the translator. https://translate.google.com/#pt/en
#895 [10:39] <thgilfodrol> yeah, that exit code is the nvidia bug
#896 [10:39] <Akash> Stese, 1774?
#897 [10:39] <Akash> line 1774*
#898 [10:39] <fernando> es decir, pirata informático
#899 [10:40] <fernando> ajuda
#900 [10:40] <Akash> ??> fernando lang/es
#901 [10:40] <fernando> :B
#902 [10:40] <Absol> fernando: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#903 [10:40] <Chris> Akash: Portuguese.
#904 [10:40] <Akash> oh.
#905 [10:40] <Chris> He's Brazilian, they speak Portuguese.
#906 [10:41] <Chris> But don't bother
#907 [10:41] <Akash> Ow..
#908 [10:41] <Akash> Didnt knew that
#909 [10:41] <Akash> I thought spanish.
#910 [10:41] <Chris> I've already tried. If he doesn't want to use the translator, then oh well.
#911 [10:41] <Akash> lmao
#912 [10:41] <fernando> Help me play minecraft online
#913 [10:41] <Katana340> Akash http://paste.ubuntu.com/23864079/
#914 [10:42] <Akash> Fernando click the multiplayer button and after that enter your server IP.
#915 [10:42] <Akash> Click add server and enter server ip*
#916 [10:42] * sebka22 [sebka22@notlogged] has joined #minecrafthelp
#917 [10:42] * sebka22 [sebka22@notlogged] has joined #minecrafthelp
#918 [10:42] * Chris [Chris@notlogged] has left #minecrafthelp
#919 [10:42] * Chris [Chris@notlogged] has joined #minecrafthelp
#920 [10:42] <Chris> Derp.
#921 [10:42] <Katana340> Stese
#922 [10:42] <Chris> Ignore that.
#923 [10:42] * MxkeShift [MxkeShift@notlogged] has joined #minecrafthelp
#924 [10:43] <MxkeShift> Well, hello again
#925 [10:43] <Akash> Chris, do i have to ignore fernando ?
#926 [10:43] <Chris> Hiya MxkeShift
#927 [10:43] <Akash> hai
#928 [10:43] <Chris> Akash: Not ignore as in /ignore.
#929 [10:43] <MxkeShift> I did the adware cleaner
#930 [10:43] <MxkeShift> And it seems to have deleted something to do with minecraft
#931 [10:43] <Chris> MxkeShift: Good. I assume you restarted before?
#932 [10:43] <Chris> How can you tell?
#933 [10:43] <Stese> Katana340: You need to downgrade the version of nVidia Gefore drivers. The buggy version is 378.49.
#934 [10:43] <MxkeShift> Yes I'll send you a log
#935 [10:43] <fernando> what do I do
#936 [10:43] <Katana340> Stese where can i downgrade
#937 [10:44] <Stese> Katana340: Details here :- https://bugs.mojang.com/browse/MC-112780
#938 [10:44] <Stese> fernando : akash gave you instructions
#939 [10:45] * Kobayashi_ [Kobayashi_@notlogged] has joined #minecrafthelp
#940 [10:45] <Kobayashi_> Hello. i need help with my minecraft Account.
#941 [10:45] <MxkeShift> I messaged it to you
#942 [10:45] <MxkeShift> Just in case it contains anything private
#943 [10:45] <Akash> ??> fernando scold/listen
#944 [10:45] <Absol> fernando: If you aren't going to listen to the advice from the volunteers here, don't ask for it in the first place.
#945 [10:46] <MxkeShift> https://paste.ubuntu.com/23864087/
#946 [10:46] <Chris> MxkeShift: One moment
#947 [10:46] <Chris> MxkeShift: Yeah it's fine. Try running Minecraft again.
#948 [10:47] * Kobayashi_ [Kobayashi_@notlogged] has quit. (Client Quit)
#949 [10:47] <MxkeShift> Still don't have access, let me try resetting password
#950 [10:47] <Katana340> Stese ?
#951 [10:48] <Chris> MxkeShift: One quick question
#952 [10:48] <Stese> Katana340: Yes? I gave you a link to use
#953 [10:48] <Katana340> ok
#954 [10:48] <Chris> How many times have you tried to log into your account already?
#955 [10:48] <MxkeShift> Quite a few
#956 [10:48] <Chris> ??> MxkeShift account/throttle
#957 [10:48] <Chris> Crap
#958 [10:48] <Chris> One sec haha
#959 [10:48] <MxkeShift> But always it just says invalid credentials
#960 [10:48] <Stese> ??> MxkeShift login/throttle
#961 [10:48] <Absol> MxkeShift: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#962 [10:48] <Absol> MxkeShift: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#963 [10:48] * Chris shakes a fist at Stese
#963 [10:48] <Chris> But yeah
#964 [10:48] <MxkeShift> I can't reset my password
#965 [10:49] <Stese> sorry
#966 [10:49] <Chris> Stese: All good
#967 [10:49] <MxkeShift> My email has presumably been changed
#968 [10:50] * NoIbAt_ [NoIbAt_@notlogged] has quit. (Ping timeout: 180 seconds)
#969 [10:50] <Akash> ??< login/throttle
#970 [10:50] <MxkeShift> So I guess for now I have to wait for the ticket to be answered or buy a new account
#971 [10:50] <Chris> MxkeShift: I would rather you wait for them to answer before purchasing a new account.
#972 [10:50] <Akash> ??< win/dxdiag
#973 [10:50] <Akash> Sorry for the spam.
#974 [10:50] <Chris> Akash: Please do that in Absol's PM
#975 [10:51] <Akash> k.
#976 [10:52] <Katana340> stese has you got the link
#977 [10:52] * NoIbAt_ [NoIbAt_@notlogged] has joined #minecrafthelp
#978 [10:53] <Stese> Katana340: https://bugs.mojang.com/browse/MC-112780
#979 [10:54] * sebka22 [sebka22@notlogged] has quit. (Ping timeout: 180 seconds)
#980 [10:54] <Akash> Stese
#981 [10:54] <Akash> Whats that?
#982 [10:54] <Akash> you can post them bugs on mojang.com?
#983 [10:55] <thgilfodrol> Akash: yes, mojang has an official bug tracker where people can post bugs for everything they do
#984 [10:55] <thgilfodrol> Akash: minecraft, website, mcpe, mc launcher, etc
#985 [10:55] <Akash> So you can just paste the log rt?
#986 [10:55] <MxkeShift> Well then, the wait is on. Adios.
#987 [10:55] <fernando> Do not download
#988 [10:55] <thgilfodrol> MxkeShift: good luck!
#989 [10:55] <Akash> Bye.
#990 [10:55] * MxkeShift [MxkeShift@notlogged] has quit. (Quit: Web client closed)
#991 [10:55] <NoIbAt_> Installing drivers didn't help
#992 [10:56] <Stese> that article has the link for the nvidia drivers
#993 [10:56] <thgilfodrol> NoIbAt_: did you do a custom install -> clean install?
#994 [10:56] <NoIbAt_> For some reason I had no such options
#995 [10:56] <thgilfodrol> Akash: not really, users are expected to do some research/testing to confirm the issue can be recreated
#996 [10:56] <thgilfodrol> NoIbAt_: did you download the installer from the link I sent you?
#997 [10:57] <NoIbAt_> Yes
#998 [10:57] <Akash> ok.
#999 [10:57] * Foxty85 [Foxty85@notlogged] has joined #minecrafthelp
#1000 [10:57] <thgilfodrol> NoIbAt_: try it again, but check every step in the installer
#1001 [10:58] <fernando> Have to make an account
#1002 [10:58] <thgilfodrol> NoIbAt_: I'd have more specific info on the steps, but I haven't used a computer with nvidia hardware in 3 years
#1003 [10:58] <NoIbAt_> Can you give link again?
#1004 [10:58] <Foxty85> Hi there, i've got an error while i click on the play button of the minecraft launcher, can i have help please ? :) Thanks
#1005 [10:58] * Lily [Lily@notlogged] has joined #minecrafthelp
#1006 [10:58] <Lily> Hello, i'm seeming to have issues with getting my game to launch
#1007 [10:58] <thgilfodrol> Lily: what happens when you try?
#1008 [10:59] <Stese> Foxty85: same thing... what happens
#1009 [10:59] <Lily> any time i attempt to launch my game the launcher goes up, goes away, game acts like it's launching but then returns to launcher
#1010 [10:59] <fernando> More help
#1011 [10:59] <thgilfodrol> ??> Lily win/dxdiag
#1012 [10:59] <Absol> Lily: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1013 [10:59] <Foxty85> I've got this error message : janv. 25, 2017 4:57:29 PM net.minecraft.launchwrapper.LogWrapper log INFOS: Loading tweak class name optifine.OptiFineTweaker janv. 25, 2017 4:57:29 PM net.minecraft.launchwrapper.LogWrapper log INFOS: Using primary tweak class name optifine.OptiFineTweaker janv. 25, 2017 4:57:29 PM net.minecraft.launchwrapper.LogWrapper log INFOS: Calling tweak class optifine.OptiFineTweaker OptiFineTweaker:
#1014 [10:59] <thgilfodrol> Foxty85: can you try without optifine?
#1015 [10:59] <Stese> ??? Foxty85 paste
#1016 [11:00] <Stese> oops
#1017 [11:00] <Stese> ??> Foxty85 paste
#1018 [11:00] <Absol> Foxty85: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1019 [11:00] <NoIbAt_> thgil, can you give me the link again?
#1020 [11:00] <thgilfodrol> NoIbAt_: sure, hold on
#1021 [11:00] <thgilfodrol> NoIbAt_: download and install the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us , then in the installer select Custom Install -> Clean Install
#1022 [11:00] <Foxty85> What is the website for pasting plz ?
#1023 [11:00] <Lily> I'm getting no issues on any of my drivers
#1024 [11:00] <Foxty85> Ok thx
#1025 [11:00] <fernando> I do not know how to speak Brazil or google translate.
#1026 [11:01] <thgilfodrol> Foxty85: paste a log without usage of client mods
#1027 [11:01] <NoIbAt_> I already have latest driver versions for nvidia
#1028 [11:01] <Foxty85> Here is the error message : http://paste.ubuntu.com/23864197/
#1029 [11:01] <Lord_Ralex> NoIbAt_, exactly, the latest driver is broken
#1030 [11:01] <Stese> NoIbAt_: That will be the issue.
#1031 [11:01] <fernando> !
#1032 [11:01] <Lord_Ralex> NoIbAt_, you need to downgrade that version
#1033 [11:01] <Stese> See :- https://bugs.mojang.com/browse/MC-112780
#1034 [11:01] <fernando> ?
#1035 [11:01] <thgilfodrol> Lily: if you're using a nvidia graphics card, your drivers are the issue
#1036 [11:01] <NoIbAt_> GeForce automtically upgrades drivers
#1037 [11:02] <Stese> fernando: what is the problem
#1038 [11:02] <fernando> translate.
#1039 [11:02] <Lord_Ralex> NoIbAt_, then disable that update, because it's not forced
#1040 [11:02] <thgilfodrol> Lily: the latest nvidia drivers for windows break minecraft
#1041 [11:02] <Lord_Ralex> NoIbAt_, then install the older drviers
#1042 [11:02] <Akash> Foxty85, for mods go to /join #ftb
#1043 [11:02] * Foxty85 [Foxty85@notlogged] has quit. (Quit: Web client closed)
#1044 [11:02] * Lily [Lily@notlogged] has quit. (Client Quit)
#1045 [11:02] * Foxty85 [Foxty85@notlogged] has joined #minecrafthelp
#1046 [11:02] <Akash> Foxty85, for mods go to /join #ftb
#1047 [11:02] <Foxty85> Ok thx
#1048 [11:04] <fernando> help
#1049 [11:04] <Stese> fernando: : what is the problem?
#1050 [11:05] <fernando> minecraft: internal exception java.lang.nullpointerexception
#1051 [11:06] <thgilfodrol> fernando: can you provide the full log?
#1052 [11:06] <thgilfodrol> ??> fernando paste
#1053 [11:06] <Absol> fernando: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1054 [11:06] <fernando> Do not download
#1055 [11:07] <grandrolf> fernando: do you have a paid account? (did you buy the game?)
#1056 [11:08] * Akash [Akash@notlogged] has quit. (Ping timeout: 206 seconds)
#1057 [11:10] <fernando> My pirate game
#1058 [11:10] * gabro77 [gabro77@notlogged] has joined #minecrafthelp
#1059 [11:10] <urielsalis> fernando, then we wont help you here
#1060 [11:10] <urielsalis> fernando, Buy Minecraft
#1061 [11:10] <Stese> ?? ? fernando account/buy
#1062 [11:11] <Stese> ??> fernando account/buy
#1063 [11:11] <Absol> fernando: Minecraft is not free, you must buy it if you want to play. https://minecraft.net/store
#1064 [11:13] * aboodX4aVr [aboodX4aVr@notlogged] has joined #minecrafthelp
#1065 [11:13] <aboodX4aVr> http://paste.ubuntu.com/23864359/
#1066 [11:14] * Dragondude21 [Dragondude21@notlogged] has joined #minecrafthelp
#1067 [11:14] <fernando> But are you going to promote
#1068 [11:14] <Stese> aboodX4aVr: Whats the problem?
#1069 [11:15] <zkxs> looks like no graphics drivers
#1070 [11:15] <Stese> zkxs: aye,
#1071 [11:15] <urielsalis> aboodX4aVr, one moment
#1072 [11:15] <mattym> aboodX4aVr, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1073 [11:16] <Dragondude21> Does anyone know why my worlds on ps3 wont transfer to my ps4 minecraft? The upload stays at 0%
#1074 [11:16] <mattym> Dragondude21, You will either need to contact Playstation Support or ask in the forums.
#1075 [11:17] <urielsalis> aboodX4aVr: Unfortunately, your graphics card isnt supported on Windows 10 as Intel has not released drivers for your graphics card as its too old. You will need to either downgrade to Windows 7, get a new graphics card(If you have a desktop PC) or play in another PC
#1076 [11:17] <aboodX4aVr> http://paste.ubuntu.com/23864359/
#1077 [11:17] <Chris> I'm back.
#1078 [11:17] <urielsalis> ninjd
#1079 [11:17] * Chris yawns
#1079 [11:17] <fernando> More gives me minecraft original free
#1080 [11:17] <mattym> aboodX4aVr, Read either what urielsalis or I told you
#1081 [11:17] * Stese [Stese@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
#1082 [11:18] <urielsalis> fernando, what?
#1083 [11:18] * Lord_Ralex kicked fernando from #minecrafthelp (Reason: ernando :No idea what you are saying, but buy the game if you want to play)
#1084 [11:19] * aboodX4aVr [aboodX4aVr@notlogged] has quit. (Quit: Web client closed)
#1085 [11:21] * Foxty85 [Foxty85@notlogged] has quit. (Quit: Web client closed)
#1086 [11:21] * Dragondude21 [Dragondude21@notlogged] has quit. (Ping timeout: 180 seconds)
#1087 [11:21] * Joaquin [Joaquin@notlogged] has joined #minecrafthelp
#1088 [11:22] <Joaquin> hi
#1089 [11:22] <Joaquin> how to fix Completely ignored arguments: [--nativeLauncherVersion, 307]?
#1090 [11:22] * krzysdymowski [krzysdymowski@notlogged] has joined #minecrafthelp
#1091 [11:22] <Joaquin> how to fix Completely ignored arguments: [--nativeLauncherVersion, 307]?
#1092 [11:22] <krzysdymowski> yes
#1093 [11:22] <Joaquin> how to fix Completely ignored arguments: [--nativeLauncherVersion, 307]?
#1094 [11:22] * krzysdymowski [krzysdymowski@notlogged] has quit. (Client Quit)
#1095 [11:22] * Akash [Akash@notlogged] has joined #minecrafthelp
#1096 [11:22] <Lord_Ralex> Joaquin, a) don't spam, b) that's not an error
#1097 [11:23] <Akash> Lord_Ralex, its funny to see that message when i join
#1098 [11:23] <Akash> ;3
#1099 [11:23] <mattym> ??> Joaquin launcher/crash-log
#1100 [11:23] <Absol> Joaquin: We need to see your crash log, which appears after a crash.
#1101 [11:23] <Absol> Joaquin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1102 [11:23] <Joaquin> Why does not the minecraft open me?
#1103 [11:23] <Joaquin> ok wait
#1104 [11:24] <urielsalis> Joaquin, follow this https://bugs.mojang.com/browse/MC-112780
#1105 [11:24] <urielsalis> mattym, its the nvidia thign
#1106 [11:24] <Lord_Ralex> Akash, stop pointlessly pinging me. Unless you have a reason to ping me, don't.
#1107 [11:24] <Joaquin> I'm trying to download launcher 2
#1108 [11:24] <Akash> Ok sorry Ralex.
#1109 [11:24] <mattym> urielsalis, or any other crash that shows a log
#1110 [11:25] <urielsalis> mattym, let me link you to the forums
#1111 [11:25] <urielsalis> mattym, thats the only thing shown in the game output when that is the error http://prnt.sc/e04c0z
#1112 [11:25] <urielsalis> if you are lucky, you get the normal crash http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2787839-minecraft-completely-ignored-arguments
#1113 [11:25] <Joaquin> I'm downloading everything again, my problem esque delete some things from microsoft visual ++, and I do not know what else and it does not open the game anymore
#1114 [11:26] <mattym> ??> Joaquin launcher/crash-log
#1115 [11:26] <Absol> Joaquin: We need to see your crash log, which appears after a crash.
#1116 [11:26] <Absol> Joaquin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1117 [11:26] <mattym> urielsalis, What im saying is, that line will be on every report, id rather see the full report before guessing at a solution.
#1118 [11:26] * lucas [lucas@notlogged] has joined #minecrafthelp
#1119 [11:26] <lucas> Put more sky door in minecraft
#1120 [11:27] <Lord_Ralex> lucas, no. I won't. Now, do you have a technical issue?
#1121 [11:27] * shelby [shelby@notlogged] has joined #minecrafthelp
#1122 [11:27] <lucas> viado
#1123 [11:27] * shelby [shelby@notlogged] has quit. (Client Quit)
#1124 [11:27] <lucas> heroblini
#1125 [11:27] * Lord_Ralex kicked lucas from #minecrafthelp (Reason: ucas :lucas)
#1126 [11:28] * yo [yo@notlogged] has joined #minecrafthelp
#1127 [11:28] <Joaquin> http://paste.ubuntu.com/23864461/
#1128 [11:28] * yo [yo@notlogged] has quit. (Client Quit)
#1129 [11:28] <mattym> ??> Joaquin win/dxdiag
#1130 [11:28] <Joaquin> I only get that
#1131 [11:28] <Absol> Joaquin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1132 [11:28] <Joaquin> ok wait
#1133 [11:29] * Augustito [Augustito@notlogged] has joined #minecrafthelp
#1134 [11:29] <Augustito> Hello, I have an error when I want to enter a server, it says to me not is autenthicated whit minecraft.net and I am premium. What do I do?
#1135 [11:29] * EmilDuFeu [EmilDuFeu@notlogged] has joined #minecrafthelp
#1136 [11:29] <mattym> ??> Augustito launcher/relog
#1137 [11:29] <Absol> Augustito: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1138 [11:29] <mattym> Augustito, Try the instructions from Absol, then try joining the server again
#1139 [11:30] <Joaquin> http://paste.ubuntu.com/23864471/
#1140 [11:30] <Augustito> That does not solve anything.
#1141 [11:30] * Gokucraft3r [Gokucraft3r@notlogged] has joined #minecrafthelp
#1142 [11:30] <Lord_Ralex> Augustito, then you did not follow them correctly
#1143 [11:30] <Joaquin> absol
#1144 [11:30] <Joaquin> http://paste.ubuntu.com/23864471/
#1145 [11:31] <Gokucraft3r> Hi, I need a help when you tried to get into my premium accounts.
#1146 [11:31] <Augustito> If I followed them correctly, I paid my bill and paid to play online.
#1147 [11:31] * nikman [nikman@notlogged] has joined #minecrafthelp
#1148 [11:31] * nikman [nikman@notlogged] has quit. (Client Quit)
#1149 [11:31] <mattym> Joaquin, One moment
#1150 [11:32] <Lord_Ralex> Augustito, the fact you talked about "bills and paid to play" tells me you are not reading what Absol said fully.
#1151 [11:32] <mattym> Joaquin, download the driver found here http://www.nvidia.com/download/driverResults.aspx/113444/en-us , when you run/install the driver select the Custom install when asked, and choose to use the Clean Install option.
#1152 [11:32] * mengok88 [mengok88@notlogged] has joined #minecrafthelp
#1153 [11:32] <Augustito> This is not good and I want to play.
#1154 [11:32] <Lord_Ralex> Augustito, then do what Absol said
#1155 [11:32] * ehsan [ehsan@notlogged] has joined #minecrafthelp
#1156 [11:33] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#1157 [11:33] <Joaquin> But that is an old version
#1158 [11:33] <Gokucraft3r> Tried to enter with my account and not leave me and my friend also with the account of the
#1159 [11:33] <mattym> Gokucraft3r, Did you fill out the form you were told to yesterday? If so wait for the reply from Mojang, no one here can help with your issue.
#1160 [11:33] <Joaquin> I just reinstalled the graphics driver
#1161 [11:33] <Lord_Ralex> Joaquin, the latest drivers are broken
#1162 [11:33] <Joaquin> 10 minutes ago
#1163 [11:33] <Augustito> Repeat what I have to do, please.
#1164 [11:33] <Lord_Ralex> Joaquin, you have to install older drivers
#1165 [11:33] <mattym> Joaquin, There is an issue with the current one, install the one you were given and use the instructions listed
#1166 [11:33] <Joaquin> ok
#1167 [11:33] <Joaquin> waith
#1168 [11:34] <Lord_Ralex> ??> Augustito launcher/relog
#1169 [11:34] <mengok88> Hi, i have an error on minecraft, of the pixel format, i need help, i have the link
#1170 [11:34] <Absol> Augustito: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1171 [11:34] <mattym> mengok88, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1172 [11:34] <ehsan> hi i was playing minecraft yesterday everything was fine but just now i try run minecraft it displays this
#1173 [11:34] <ehsan> Completely ignored arguments: [--nativeLauncherVersion, 307] [17:30:19] [Client thread/INFO]: Setting user: ehsan1 [17:30:20] [Client thread/WARN]: Skipping bad option: lastServer: [17:30:20] [Client thread/INFO]: LWJGL Version: 2.9.4
#1174 [11:34] <mattym> ??> ehsan win/dxdiag
#1175 [11:34] <mengok88> http://paste.ubuntu.com/23864491/
#1176 [11:34] <Absol> ehsan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1177 [11:34] <ehsan> i am using my laptop a nvidia gtx 960m 4gb
#1178 [11:34] <ehsan> i have allocated 8gb of ram to minecraft
#1179 [11:34] <mattym> mengok88, Ok one moment.
#1180 [11:34] <Gokucraft3r> Friend is that I played with them yesterday and that had everything but is not let me in
#1181 [11:34] <mattym> ehsan, What windows version?
#1182 [11:34] <mengok88> okey
#1183 [11:34] <ehsan> win 10
#1184 [11:35] <mattym> ehsan, download the driver found here http://www.nvidia.com/download/driverResults.aspx/113444/en-us , when you run/install the driver select the Custom install when asked, and choose to use the Clean Install option.
#1185 [11:35] <mattym> ehsan, There is an issue with the latest Nvidia drivers, install the one i linked and follow the instructions written
#1186 [11:35] <ehsan> ok
#1187 [11:35] * EmilDuFeu [EmilDuFeu@notlogged] has quit. (Quit: Web client closed)
#1188 [11:36] <Augustito> How do I / relog ?.
#1189 [11:36] <mattym> mengok88, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1190 [11:36] <mattym> Augustito, Read the instructions Absol wrote to you.
#1191 [11:36] <mengok88> okey
#1192 [11:36] <Joaquin> Are the new drivers in my graphics corrupted?
#1193 [11:37] <Joaquin> I guess it will be that
#1194 [11:37] <mattym> Joaquin, The latest drivers themselves have an error
#1195 [11:37] <Augustito> I do not use all this.
#1196 [11:37] <Joaquin> okok
#1197 [11:37] <mattym> Joaquin, You need to install the previous version, which is the one linked
#1198 [11:37] <Joaquin> Does not affect performance very much or does it?
#1199 [11:37] <Joaquin> I'm installing it
#1200 [11:37] <mattym> Augustito, Log completely out of the game, then log back in with your info.
#1201 [11:37] * NachoAlmiida [NachoAlmiida@notlogged] has joined #minecrafthelp
#1202 [11:37] <mattym> Joaquin, SHouldnt
#1203 [11:38] * Gokucraft3r [Gokucraft3r@notlogged] has quit. (Ping timeout: 180 seconds)
#1204 [11:38] <Augustito> What do I do? I'm getting nervous.
#1205 [11:38] <ehsan> i realised there was a update to nvidia game ready drivers today
#1206 [11:38] <ehsan> but it was working yesterday
#1207 [11:38] <urielsalis> ehsan, and that breaks it
#1208 [11:38] <urielsalis> ehsan, https://bugs.mojang.com/browse/MC-112780
#1209 [11:38] <ehsan> so it could of been the update
#1210 [11:38] <ehsan> ah ok
#1211 [11:38] <Augustito> None of this is serving me know !
#1212 [11:39] * GreyVulpine kicked Augustito from #minecrafthelp (Reason: ugustito :Follow the instructions and log out of the launcher and back in.)
#1213 [11:39] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1214 [11:41] <mengok88> mattym thanks, my minecraft is working
#1215 [11:41] * Augustito_ [Augustito_@notlogged] has joined #minecrafthelp
#1216 [11:42] <Augustito_> They kick me out of the chat, it's disrespectful. I can not play on minecraft servers, I do not understand. Help and you help nothing
#1217 [11:42] <Lord_Ralex> We tried to help
#1218 [11:42] <ehsan> he already told you man
#1219 [11:42] <Lord_Ralex> You are ignoring what we said.
#1220 [11:42] <ehsan> listen to the instructions
#1221 [11:42] <Lord_Ralex> Now for the 4th time
#1222 [11:42] <Lord_Ralex> ??> Augustito_ launcher/relog
#1223 [11:42] <Absol> Augustito_: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1224 [11:42] <Lord_Ralex> Read what Absol just told you
#1225 [11:42] <Lord_Ralex> Follow it.
#1226 [11:43] <Augustito_> I already did that from swich user but it does not work for me
#1227 [11:43] <ehsan> do you have a nvidia gpu
#1228 [11:43] <Lord_Ralex> Augustito_, Explain what you did then
#1229 [11:43] <NachoAlmiida> I already tried that and it still does not work and it does not let me start at minecraft.net
#1230 [11:45] * mengok88 [mengok88@notlogged] has quit. (Ping timeout: 180 seconds)
#1231 [11:45] * ehsan [ehsan@notlogged] has quit. (Quit: Web client closed)
#1232 [11:45] <NachoAlmiida> I already tried that and it still does not work and it does not let me start at minecraft.net
#1233 [11:45] <Augustito_> download in launcher with mods and then uninstall it delete my .minecraft and I could enter minecraft servers but then no longer and I get that error every time I want to enter hypixel or cubecraft
#1234 [11:46] <mattym> NachoAlmiida, Explain the problem you are having.
#1235 [11:46] * NoIbAt_ [NoIbAt_@notlogged] has quit. (Quit: Web client closed)
#1236 [11:46] <Lord_Ralex> Augustito_, I meant, explain what you *just did*, that we told you to do.
#1237 [11:46] <Lord_Ralex> IF you followed our directions, you can explain what you did.
#1238 [11:46] <Joaquin> mattym
#1239 [11:46] <mattym> Yes
#1240 [11:47] <Joaquin> I'm still installing it xd
#1241 [11:47] <grandrolf> Augustito_: http://imgur.com/a/M4Sgl
#1242 [11:47] <Joaquin> Choose to uninstall the 378.49 first and then install the one that is fine
#1243 [11:47] <NachoAlmiida> mattym i can't log in mine account in mine pc but in my brother's pc i can log in and in mine pc i can't log in in minecraft.net
#1244 [11:47] <mattym> Joaquin, SHould be
#1245 [11:48] <Augustito_> I just gave switch user a log out and put my e-mail and my password returned but nothing was fixed
#1246 [11:48] <mattym> NachoAlmiida, What happens when you try to log in?
#1247 [11:49] <Joaquin> Okay, I got settled
#1248 [11:49] <Joaquin> I will try to open the game
#1249 [11:49] <Augustito_> That post does not serve me. HELP!
#1250 [11:50] <Augustito_> I'M GOING TO REINSTALL MINECRAFT
#1251 [11:50] <grandrolf> Augustito_: can you start a singel player world?
#1252 [11:50] <Joaquin> a question
#1253 [11:50] <Augustito_> yes
#1254 [11:50] <mattym> Joaquin, Yes
#1255 [11:51] <Joaquin> I have the latest version of java, and delete the previous ones, is that bad?
#1256 [11:51] <mattym> Joaquin, Thats fine.
#1257 [11:51] <NachoAlmiida> mattym http://imgur.com/a/G6WKV
#1258 [11:51] <grandrolf> Augustito_: so it's just when joining a server, is it all servers or just 1 (DO NOT give the server address here)
#1259 [11:51] <mattym> ??> NachoAlmiida tools/hjt
#1260 [11:51] <Absol> NachoAlmiida: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1261 [11:51] <Absol> NachoAlmiida: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1262 [11:51] <Joaquin> I'm downloading the launcher
#1263 [11:52] <Augustito_> I'm going to re-enter minecraft. If I do not work can I request a refund?
#1264 [11:52] * DinskyHD [DinskyHD@notlogged] has joined #minecrafthelp
#1265 [11:52] * ches18GAMER [ches18GAMER@notlogged] has joined #minecrafthelp
#1266 [11:53] <grandrolf> Augustito_: i'm trying to help you out, answer the questions that you've got - if it works locally and just fails for 1 server, then it sounds like it's issues with that server
#1267 [11:54] <Joaquin> mattym
#1268 [11:54] <Augustito_> All premium servers fail me
#1269 [11:55] <mattym> Joaquin, YEs
#1270 [11:55] <Joaquin> work
#1271 [11:55] <grandrolf> Augustito_: premium servers?
#1272 [11:55] * DinskyHD [DinskyHD@notlogged] has quit. (Client Quit)
#1273 [11:55] <Joaquin> thanks
#1274 [11:55] * ches18GAMER [ches18GAMER@notlogged] has quit. (Client Quit)
#1275 [11:55] <Augustito_> I can not enter any server
#1276 [11:56] <GreyVulpine> Augustito_ - Have you purchased minecraft?
#1277 [11:57] <Augustito_> Yes, I bought it 5 months ago and I never had a problem
#1278 [11:57] <GreyVulpine> Augustito_ - Are you using the official launcher from http://www.minecraft.net/download or another launcher?
#1279 [11:58] <Augustito_> yes, I use the original launcher
#1280 [11:58] <NachoAlmiida> Absol I'm finished the hijackthis an ubuntu
#1281 [11:58] <GreyVulpine> Augustito_ - Have you ever used a third-party launcher?
#1282 [11:58] * Joaquin [Joaquin@notlogged] has quit. (Ping timeout: 180 seconds)
#1283 [11:58] <mattym> NachoAlmiida, I need the link/url to the report page you made
#1284 [11:59] <Augustito_> Yes, I used it recently and after using it I started to happen this error
#1285 [11:59] <NachoAlmiida> http://paste.ubuntu.com/23864655/
#1286 [11:59] <GreyVulpine> Augustito_ - Used what recently?
#1287 [11:59] <mattym> ??> NachoAlmiida info/mcleaks
#1288 [11:59] <Absol> NachoAlmiida: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1289 [11:59] <Absol> NachoAlmiida: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1290 [11:59] <mattym> ??> NachoAlmiida win/hosts/edit
#1291 [11:59] <Absol> NachoAlmiida: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1292 [11:59] <Absol> NachoAlmiida: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1293 [12:00] <Augustito_> I do not speak English, sorry
#1294 [12:00] <GreyVulpine> <Augustito_> Yes, I used it recently and after using it I started to happen this error
#1295 [12:00] <GreyVulpine> Augustito_ - Used what recently?
#1296 [12:00] * Nur_Ich [Nur_Ich@notlogged] has joined #minecrafthelp
#1297 [12:01] <Augustito_> I used it yesterday
#1298 [12:01] <NachoAlmiida> How do I eliminate all that?
#1299 [12:01] * Akash [Akash@notlogged] has quit. (Remote host closed the connection)
#1300 [12:01] <GreyVulpine> Augustito_ - What is "it"? What did you use?
#1301 [12:01] <GreyVulpine> Augustito_ - What is "it"? What did you use?
#1302 [12:01] * Nur_Ich [Nur_Ich@notlogged] has left #minecrafthelp
#1303 [12:01] <mattym> NachoAlmiida, Read every instruction Absol gave you
#1304 [12:01] <mattym> NachoAlmiida, Then do all the instructions, everything you need to do has been explained.
#1305 [12:01] * Akash [Akash@notlogged] has joined #minecrafthelp
#1306 [12:01] <Akash> GreyVulpine, Could I try to help the next person when you are looking?
#1307 [12:02] <Augustito_> i'm reinstal minecraft
#1308 [12:02] <GreyVulpine> Augustito_ - You're not answering my question. What did you use, right before minecraft stopped working?
#1309 [12:02] <Augustito_> i'dont speak inglis well
#1310 [12:02] <Akash> Augustito_, You can try translate.google.com ive you need it :)
#1311 [12:03] <Augustito_> Right before I use a launcher I saw in a video
#1312 [12:03] <grandrolf> what launcher?
#1313 [12:03] <Akash> GreyVulpine, I dont think he knows about custom launchers.
#1314 [12:03] <GreyVulpine> Indeed.
#1315 [12:03] <Akash> like SK.
#1316 [12:03] <GreyVulpine> ??> Augustito_ tools/hjt
#1317 [12:03] <Absol> Augustito_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1318 [12:03] <Absol> Augustito_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1319 [12:03] <Augustito_> Wait for the video for you
#1320 [12:04] <GreyVulpine> Augustito_ - I don't need it. Follow Absol's instructions
#1321 [12:04] <Akash> GreyVulpine, who made Apsol?
#1322 [12:04] <Akash> Absol*
#1323 [12:04] * GreyVulpine points at LR
#1323 [12:04] <Akash> Who is LR?
#1324 [12:05] <Augustito_> wait
#1325 [12:05] <GreyVulpine> Who is the operator that had the initials, LR?
#1326 [12:05] <zkxs> Akash: The One Who Shall Not Be Pinged
#1327 [12:05] <Akash> zkxs xd
#1328 [12:05] <Akash> I think pluto xd
#1329 [12:06] * Katana340 [Katana340@notlogged] has quit. (Ping timeout: 180 seconds)
#1330 [12:06] <NachoAlmiida> Thanks! I can log in
#1331 [12:06] <Akash> NachoAlmiida, good luck with playing minecraft!
#1332 [12:07] <Augustito_> Use this launcher https://www.youtube.com/watch?v=WfVMksiHelA&t=226s
#1333 [12:07] <Akash> ...
#1334 [12:07] <GreyVulpine> ??> Augustito_ tools/hjt
#1335 [12:07] <Absol> Augustito_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1336 [12:07] <Absol> Augustito_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1337 [12:07] <Akash> GreyVulpine, that are called mods.
#1338 [12:07] <Augustito_> I am reinstalling minecraft I will not be able to follow the steps of absol
#1339 [12:08] <grandrolf> Augustito_: reinstall will not help you
#1340 [12:08] <Augustito_> what GreyVulpine?
#1341 [12:08] <Akash> He is using a modded launcher instead of a regular launcher
#1342 [12:09] <Augustito_> I do not know, maybe it will help me, the truth that you did not help me until now.
#1343 [12:09] * NachoAlmiida [NachoAlmiida@notlogged] has quit. (Ping timeout: 180 seconds)
#1344 [12:09] <grandrolf> ok, it might help (if the host file isn't moded)
#1345 [12:09] <grandrolf> Augustito_: we have been trying to help you all along
#1346 [12:09] * pokemon [pokemon@notlogged] has joined #minecrafthelp
#1347 [12:10] <grandrolf> Augustito_: do the re-install, and come back if that doesn't work - ok?
#1348 [12:10] <Akash> Augustito_, ive you want a modded client go to /join #ftb
#1349 [12:11] <Augustito_> Look I always use the original launcher but I downloaded a version of another launcher. The error came out when I was using the original launcher
#1350 [12:11] * pokemon [pokemon@notlogged] has quit. (Client Quit)
#1351 [12:11] <GreyVulpine> Augustito_ - And so, we're trying to help you, and you're going off doing your own thing as you ignore what we're saying.
#1352 [12:12] <GreyVulpine> Augustito_ - So, if you continue to do so, we're just wasting our time. Will you follow our instructions?
#1353 [12:12] <Augustito_> I am not ignoring but what you are telling me I already did
#1354 [12:12] <GreyVulpine> Then give me a HijackThis report link
#1355 [12:13] <Augustito_> When i reinecrate minecraft i go back and i follow his instructions
#1356 [12:13] <Akash> RIp GreyVulpine ......
#1357 [12:14] <Augustito_> it's okay?
#1358 [12:14] <GreyVulpine> Augustito_ - I'm going to ask one more time. Follow Absol's instructions.
#1359 [12:14] <GreyVulpine> ??> Augustito_ tools/hjt
#1360 [12:14] <Absol> Augustito_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1361 [12:14] <Absol> Augustito_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1362 [12:16] <Augustito_> What is hijackthis
#1363 [12:16] <GreyVulpine> Augustito_ - It's a diagnostic program.
#1364 [12:17] <Augustito_> http://paste.ubuntu.com/23864822/
#1365 [12:18] <Augustito_> already?
#1366 [12:19] <Augustito_> Absolt I do not have to do anything else anymore
#1367 [12:20] <Augustito_> Answer me
#1368 [12:21] <Akash> ??> Augustito_ bot
#1369 [12:21] <Absol> Augustito_: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1370 [12:22] <Akash> Grey Vulpine is helping you atm
#1371 [12:22] <Akash> not absol
#1372 [12:22] <Augustito_> I do not understand
#1373 [12:23] * Augustito_ [Augustito_@notlogged] has quit. (Quit: Web client closed)
#1374 [12:23] * Augustito [Augustito@notlogged] has joined #minecrafthelp
#1375 [12:24] <Augustito> pueden hablar castellano?
#1376 [12:24] <Augustito> porque no entiendo nada
#1377 [12:24] <Augustito> nada de nada
#1378 [12:24] <urielsalis> no. solo cordobes
#1379 [12:24] <urielsalis> jajajaja
#1380 [12:24] <Augustito> jaja
#1381 [12:24] <mattym> Augustito, When you try to join the server, what is the error you are currently getting?
#1382 [12:24] <Augustito> cooordoobees
#1383 [12:25] <urielsalis> Augustito, cual es el error?
#1384 [12:25] <Augustito> lo que pasa es que cuando intento entrar a un server premium me dice not autenticated whit minecraft.net
#1385 [12:26] <Augustito> sabes alguna solucion?
#1386 [12:26] <urielsalis> Augustito, cual es tu usuario?
#1387 [12:26] <Augustito> Augustito
#1388 [12:26] <Augustito> ese es mi nombre en minecraft
#1389 [12:27] <urielsalis> ??> Augustito launcher/relog
#1390 [12:27] <Absol> Augustito: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1391 [12:27] <urielsalis> Augustito, tenes que hacer click en Switch Users en el launcher, y cerras sesion
#1392 [12:27] <urielsalis> Augustito, despues volves a iniciar sesion normalmente
#1393 [12:27] <Augustito> eso ya lo hice y no me funciono
#1394 [12:28] <urielsalis> Augustito, con esas instrucciones exactas?
#1395 [12:28] <Augustito> si exacto
#1396 [12:28] <Augustito> lo ve en un video
#1397 [12:28] <urielsalis> Augustito, cerra el launche, anda a .minecraft y borra todo menos saves
#1398 [12:29] <Augustito> mira es que ahora estoy reinstalando minecraft desde 0
#1399 [12:29] <Augustito> borre todo
#1400 [12:29] <Augustito> hasta la .minecraft
#1401 [12:29] <Augustito> talvez me funcione
#1402 [12:29] <urielsalis> Augustito, y no uses un launcher que te deja iniciar sesion sin cuenta
#1403 [12:29] <urielsalis> Augustito, no sabes que le pusieron adentro
#1404 [12:30] <urielsalis> Augustito, se algunos que hasta se sacaban la cuenta
#1405 [12:30] <Augustito> desde que soy premium solo uso el launcher original
#1406 [12:31] <Augustito> https://www.youtube.com/watch?v=WfVMksiHelA&t=226s
#1407 [12:31] <Augustito> pero use ese modpack y dejo de funcionar
#1408 [12:31] <Augustito> porfa checa el video haber si te das cuenta de algo
#1409 [12:32] <urielsalis> Augustito, considerando que te dice que funciona en un launcher crackeado...
#1410 [12:32] * darkzeus23 [darkzeus23@notlogged] has joined #minecrafthelp
#1411 [12:32] <Augustito> no entendi
#1412 [12:33] * eqq2e [eqq2e@notlogged] has joined #minecrafthelp
#1413 [12:34] <Augustito> se me esta instalando la version 1.8.9 cuando termine voy a probar entrando a algun server premium
#1414 [12:34] * eqq2e [eqq2e@notlogged] has quit. (Client Quit)
#1415 [12:35] <urielsalis> Augustito, ya ningun server soporta 1.8.9 casi
#1416 [12:35] <urielsalis> Augustito, proba con 1.11.2
#1417 [12:36] <Augustito> hypixel, cubecraft y muchos mas soportan 1.8.9
#1418 [12:36] * MikelodeonLP [MikelodeonLP@notlogged] has joined #minecrafthelp
#1419 [12:36] <Augustito> a muchos les gusta la 1.8.9
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#1423 [12:42] * darkzeus23 [darkzeus23@notlogged] has quit. (Ping timeout: 180 seconds)
#1424 [12:42] <Chris> urielsalis: Portuguese or Spanish?
#1425 [12:43] * GRAZLLY [GRAZLLY@notlogged] has joined #minecrafthelp
#1426 [12:43] <urielsalis> spanish
#1427 [12:43] <Augustito> vamonos
#1428 [12:44] * GRAZLLY [GRAZLLY@notlogged] has quit. (Client Quit)
#1429 [12:44] <Augustito> ya mme funciona
#1430 [12:45] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#1431 [12:46] * urielsalis tips hat
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#1435 [12:54] * Lily [Lily@notlogged] has joined #minecrafthelp
#1436 [12:54] <Lily> sorry i had to run previously
#1437 [12:54] * Holzfreak [Holzfreak@notlogged] has joined #minecrafthelp
#1438 [12:54] <Lily> I'm still having the issue
#1439 [12:55] <Lily> where it won't launch when i run the launcher
#1440 [12:55] <thgilfodrol> ??> Lily win/dxdiag
#1441 [12:55] <Absol> Lily: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1442 [12:55] <Lily> already checked that
#1443 [12:55] <Lily> no issues
#1444 [12:55] <thgilfodrol> Lily: did you do the steps?
#1445 [12:55] <Holzfreak> Hey , Guys :D Somebody knows something about exit code -1073740791
#1446 [12:55] <Lily> will try
#1447 [12:55] <thgilfodrol> ??> Holzfreak win/dxdiag
#1448 [12:55] <Absol> Holzfreak: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1449 [12:55] <HALTERBECK> i have a old email i dont have anymore and dont know my securety questions
#1450 [12:56] <thgilfodrol> ??> HALTERBECK account/send-email
#1451 [12:56] <Absol> HALTERBECK: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1452 [12:56] <Absol> HALTERBECK: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1453 [12:56] * cvnbdhfgv [cvnbdhfgv@notlogged] has quit. (Ping timeout: 180 seconds)
#1454 [12:57] <Lily> http://paste.ubuntu.com/23864968/ can't launch from launcher. when attempting it brings me back to the lauuncher
#1455 [12:58] <thgilfodrol> Lily: download the driver installer at http://www.nvidia.com/download/driverResults.aspx/113444/en-us , and select Custom Install -> Clean Install
#1456 [12:59] <Holzfreak> Here is the dxdiag http://paste.ubuntu.com/23864979/
#1457 [12:59] * _Jamal [_Jamal@notlogged] has joined #minecrafthelp
#1458 [12:59] <thgilfodrol> Holzfreak: download the driver installer at http://www.nvidia.com/download/driverResults.aspx/113444/en-us , and select Custom Install -> Clean Install
#1459 [12:59] <Lily> I believe this is an out of date driver though.
#1460 [12:59] * _Jamal [_Jamal@notlogged] has quit. (Client Quit)
#1461 [13:00] <thgilfodrol> Lily: you are correct- the latest nvidia drivers for Windows break Minecraft
#1462 [13:00] * HALTERBECK [HALTERBECK@notlogged] has quit. (Quit: Web client closed)
#1463 [13:00] <Lily> ahh
#1464 [13:00] <Lily> okay then
#1465 [13:00] <thgilfodrol> Lily: the only known fix is to downgrade to the previous driver, released in December
#1466 [13:00] <Lily> thank you for telling me
#1467 [13:00] <Lily> issue Solved ^.^
#1468 [13:01] * Lily [Lily@notlogged] has quit. (Quit: Web client closed)
#1469 [13:03] <Holzfreak> Its downloading , i will be right back when its ready :D
#1470 [13:03] * Qball [Qball@notlogged] has quit. (Ping timeout: 180 seconds)
#1471 [13:03] <thgilfodrol> Holzfreak: from what I've seen a restart isn't necessary, so after it completes mc should work immediately
#1472 [13:06] <Holzfreak> ok :D
#1473 [13:10] * louee29 [louee29@notlogged] has joined #minecrafthelp
#1474 [13:10] <louee29> hello?
#1475 [13:10] <thgilfodrol> hello
#1476 [13:11] <louee29> I have a general question about Minecraft. I'm quite new, and i'm wondering what type of server i should choose
#1477 [13:11] <thgilfodrol> what do you mean about type of server?
#1478 [13:11] <louee29> I would like to play in a PvP world, where i can make my own secret base, and have the option to kill other players etc
#1479 [13:11] <louee29> But most of the PvP I find is KitPVP
#1480 [13:12] <louee29> is there a name for the PvP i've described?
#1481 [13:12] <thgilfodrol> louee29: ah, we don't support non-vanilla (non-official) server configurations here
#1482 [13:12] <louee29> OK! THank you.
#1483 [13:15] * tumbleweed [tumbleweed@notlogged] has joined #minecrafthelp
#1484 [13:15] <Holzfreak> Thank you so much thgilfodrol :D what is your paypal address so i can give you a present ?
#1485 [13:17] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 206 seconds)
#1486 [13:17] <Lord_Ralex> Your thanks is all the gift we ever expect.
#1487 [13:17] <thgilfodrol> Holzfreak: send it to charity, I don't need money
#1488 [13:17] <Holzfreak> Ok i will do :d Thank you so much :D <3
#1489 [13:17] <Holzfreak> Bye Bye
#1490 [13:17] * thgilfodrol waves
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#1491 [13:20] * aboodX4aVr [aboodX4aVr@notlogged] has joined #minecrafthelp
#1492 [13:20] <aboodX4aVr> http://paste.ubuntu.com/23864359/
#1493 [13:20] * Qball [Qball@notlogged] has joined #minecrafthelp
#1494 [13:20] <mattym> aboodX4aVr, Answer hasnt changed
#1495 [13:20] <mattym> aboodX4aVr, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1496 [13:24] * Dimilox37 [Dimilox37@notlogged] has joined #minecrafthelp
#1497 [13:24] <Dimilox37> Hi, i cant access to my account, always show a error message
#1498 [13:25] <mattym> Dimilox37, What is the exact error you get?
#1499 [13:25] <Dimilox37> it says "there was an error procesing your request, please try later"
#1500 [13:25] <Dimilox37> always show it
#1501 [13:25] <mattym> Dimilox37, Is that on the game launcher or the website?
#1502 [13:26] <Dimilox37> the website
#1503 [13:26] <mattym> Dimilox37, What happens if you try on the game launcher?
#1504 [13:26] <Dimilox37> i dont know, i havent tried in launcher
#1505 [13:27] <Dimilox37> its loading the launcher right now
#1506 [13:28] <Dimilox37> i tried, shows that my user/password is incorrect
#1507 [13:28] <mattym> Dimilox37, Have you tried to reset the password?
#1508 [13:29] <Dimilox37> yes, dont worked
#1509 [13:29] <mattym> Dimilox37, Did you get the email to change it?
#1510 [13:29] <Dimilox37> yes
#1511 [13:29] <mattym> ??> Dimilox37 login/throttle
#1512 [13:29] <Absol> Dimilox37: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1513 [13:29] <Absol> Dimilox37: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1514 [13:30] <Dimilox37> oh
#1515 [13:30] <Dimilox37> ok, thanks
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#1517 [13:31] * Matt_LEBE [Matt_LEBE@notlogged] has quit. (Ping timeout: 180 seconds)
#1518 [13:32] <LordG0D_> HGHG
#1519 [13:32] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 206 seconds)
#1520 [13:33] * LordG0D_ [LordG0D_@notlogged] has quit. (Client Quit)
#1521 [13:41] * aboodX4aVr [aboodX4aVr@notlogged] has quit. (Ping timeout: 180 seconds)
#1522 [13:47] * NoIbAt_ [NoIbAt_@notlogged] has joined #minecrafthelp
#1523 [13:48] <NoIbAt_> Well, I managed to rollback the drivers, reinstallation was taking too long
#1524 [13:49] * nhunter761 [nhunter761@notlogged] has joined #minecrafthelp
#1525 [13:49] * NoIbAt_ [NoIbAt_@notlogged] has quit. (Client Quit)
#1526 [13:49] <nhunter761> i need help
#1527 [13:50] <mattym> nhunter761, Explain what you need help with.
#1528 [13:50] <nhunter761> \my account
#1529 [13:50] <nhunter761> :(
#1530 [13:51] <thgilfodrol> can you provide more information?
#1531 [13:51] <clarjon1> nhunter761: Imagine you are at a doctor's office. The doctor asks you what's wrong. You answer "My body". What would the doctor be able to do to help? Not much, because you've given very little info.
#1532 [13:51] <nhunter761> my account i cant remember my login information
#1533 [13:51] <clarjon1> nhunter761: That's essentially what you're doing right now. Please be specific so we can help better :)
#1534 [13:52] <mattym> ??> nhunter761 account/forgot-login
#1535 [13:52] <Absol> nhunter761: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#1536 [13:52] <Absol> nhunter761: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1537 [13:52] * Finlay [Finlay@notlogged] has joined #minecrafthelp
#1538 [13:53] * Cakecheesee [Cakecheesee@notlogged] has joined #minecrafthelp
#1539 [13:53] <Cakecheesee> HI!Cant start minecraft
#1540 [13:53] * nhunter761 [nhunter761@notlogged] has quit. (Client Quit)
#1541 [13:53] * Finlay [Finlay@notlogged] has quit. (Client Quit)
#1542 [13:53] <mattym> Cakecheesee, What happens when you try?
#1543 [13:54] <Cakecheesee> when i press play it comes Completely ignored arguments: [--nativeLauncherVersion, 307] [20:52:49] [Client thread/INFO]: Setting user: Cakecheesee [20:52:50] [Client thread/WARN]: Skipping bad option: lastServer: [20:52:50] [Client thread/INFO]: LWJGL Version: 2.9.4
#1544 [13:54] <mattym> ??> Cakecheesee win/dxdiag
#1545 [13:54] <Absol> Cakecheesee: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1546 [13:55] * jay [jay@notlogged] has joined #minecrafthelp
#1547 [13:56] <jay> An error prevented your request from being processed. Please try again. <<< im getting that error when trying to login
#1548 [13:56] <Cakecheesee> http://paste.ubuntu.com/23865261/
#1549 [13:56] <mattym> jay, Is that the exact thing it says?
#1550 [13:57] <mattym> Cakecheesee, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444/en-us , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#1551 [13:57] <mattym> Cakecheesee, And note that these are older drivers, as the current ones from Nvidia have an issue.
#1552 [13:59] * Ii502 [Ii502@notlogged] has joined #minecrafthelp
#1553 [14:00] <Ii502> Hello I forgot my minecraft username how can i get it back?
#1554 [14:01] <Ii502> Hellooo?
#1555 [14:02] <mattym> Ii502, You forgot your ingame name, or your login info?
#1556 [14:04] <Ii502> No i forgot ingame name
#1557 [14:05] <clarjon1> log in, join a game, and say something?
#1558 [14:05] <Ii502> When i try to import minecraft they ask for username
#1559 [14:05] <Ii502> I can only play demo
#1560 [14:06] <clarjon1> Your username for the launcher will be the email address you use to log into your Mojang account.
#1561 [14:07] <mattym> Ii502, So you have not migrated your account?
#1562 [14:07] <Ii502> Yes I haven't
#1563 [14:08] <mattym> ??> Ii502 account/send-email
#1564 [14:08] <Absol> Ii502: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1565 [14:08] <Absol> Ii502: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1566 [14:09] * Azdaja [Azdaja@notlogged] has joined #minecrafthelp
#1567 [14:09] <Azdaja> http://paste.ubuntu.com/23865361/
#1568 [14:09] <Azdaja> my minecraft doesn"t work
#1569 [14:09] <Azdaja> afret uprade
#1570 [14:09] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 194 seconds)
#1571 [14:09] <Azdaja> please help me
#1572 [14:09] <thgilfodrol> Azdaja: one moment
#1573 [14:10] <Azdaja> okey
#1574 [14:10] * aresdu65 [aresdu65@notlogged] has joined #minecrafthelp
#1575 [14:11] * ewfifa [ewfifa@notlogged] has joined #minecrafthelp
#1576 [14:11] <Azdaja> and
#1577 [14:11] <aresdu65> Hi
#1578 [14:11] <Azdaja> hi
#1579 [14:11] <aresdu65> i have a problem
#1580 [14:11] <Azdaja> me too
#1581 [14:11] <Azdaja> http://paste.ubuntu.com/23865361/
#1582 [14:11] <aresdu65> you speak french ?
#1583 [14:11] <Azdaja> minecraft update crash?
#1584 [14:11] <Azdaja> NO
#1585 [14:12] <thgilfodrol> Azdaja: download and install the driver at https://downloadcenter.intel.com/download/26229
#1586 [14:12] <aresdu65> Nop it's for an error of migrating account
#1587 [14:12] <thgilfodrol> aresdu65: what is the problem?
#1588 [14:12] <Azdaja> okey
#1589 [14:12] <Azdaja> after that
#1590 [14:12] <aresdu65> Nop it's for an error of migrating account
#1591 [14:12] <thgilfodrol> Azdaja: after that, restart your computer and try minecraft again
#1592 [14:12] <thgilfodrol> aresdu65: can you provide more information?
#1593 [14:12] <Azdaja> thanks
#1594 [14:12] <Azdaja> but i update nvidia drivers
#1595 [14:12] <ewfifa> help, im trying to import my old minecraft premium account into my mojang account but i forgot my username to my minecraft username
#1596 [14:13] <aresdu65> my password ?
#1597 [14:13] <Azdaja> and after does't work
#1598 [14:13] <thgilfodrol> Azdaja: ah, you dodn't provide the full dxdiag log
#1599 [14:13] <aresdu65> It's limit the same problem of ewfifa
#1600 [14:13] <thgilfodrol> Azdaja: can you paste the entirety of the dxdiag on paste.ubuntu.com ?
#1601 [14:14] <Azdaja> yea
#1602 [14:14] <ewfifa> what?
#1603 [14:14] <Azdaja> and
#1604 [14:14] <Azdaja> save all information
#1605 [14:14] <Azdaja> want again?
#1606 [14:14] <thgilfodrol> Azdaja: yeah, but you didn't paste everything into paste.ubuntu.com
#1607 [14:14] * Ii502 [Ii502@notlogged] has quit. (Quit: Web client closed)
#1608 [14:14] <thgilfodrol> ??> ewfifa account/send-email
#1609 [14:14] <Absol> ewfifa: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1610 [14:15] <Absol> ewfifa: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1611 [14:15] <thgilfodrol> ??> aresdu65 account/send-email
#1612 [14:15] <Absol> aresdu65: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1613 [14:15] <Absol> aresdu65: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1614 [14:15] <aresdu65> thank you ;)
#1615 [14:15] <Azdaja> WAIT
#1616 [14:15] <aresdu65> what again ?
#1617 [14:16] <Azdaja> http://paste.ubuntu.com/23865409/
#1618 [14:17] * aresdu65 [aresdu65@notlogged] has quit. (Quit: Web client closed)
#1619 [14:17] <Azdaja> that
#1620 [14:17] <thgilfodrol> Azdaja: download the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#1621 [14:18] <Azdaja> can i download new driver but i clean install?
#1622 [14:18] <Azdaja> i have 100+ fps with new drivers?
#1623 [14:19] <thgilfodrol> Azdaja: you have to install the driver linked
#1624 [14:19] <Azdaja> ok
#1625 [14:19] <Azdaja> i go install
#1626 [14:19] <Azdaja> and restart my laptop
#1627 [14:20] <Azdaja> we contact after
#1628 [14:20] * Azdaja [Azdaja@notlogged] has quit. (Quit: Web client closed)
#1629 [14:24] <ewfifa> it wont let me import my old premium account into my mojang account because i dont know my account username!! i need help!
#1630 [14:25] <ewfifa> and the links are not helping at all...
#1631 [14:25] <mattym> ewfifa, Follow the instructions Absol wrote to you.
#1632 [14:25] * Mikail [Mikail@notlogged] has joined #minecrafthelp
#1633 [14:25] <mattym> ewfifa, and fill out the support form on mojangs site
#1634 [14:25] <Mikail> Hello
#1635 [14:25] <ewfifa> it didnt help
#1636 [14:25] <Mikail> ?
#1637 [14:25] * Mikail [Mikail@notlogged] has quit. (Client Quit)
#1638 [14:25] * Sentix [Sentix@notlogged] has joined #minecrafthelp
#1639 [14:25] <ewfifa> now i tried too many times and it wont let me sign in even if it was correct
#1640 [14:25] <Sentix> hello?
#1641 [14:25] <Sentix> hello?
#1642 [14:26] * Sentix [Sentix@notlogged] has left #minecrafthelp
#1643 [14:26] * Sentix [Sentix@notlogged] has joined #minecrafthelp
#1644 [14:26] <thgilfodrol> hello Sentix
#1645 [14:26] <Sentix> :D
#1646 [14:26] <zkxs> ??> ewfifa login/throttle
#1647 [14:26] <Absol> ewfifa: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1648 [14:26] <Absol> ewfifa: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1649 [14:26] <Sentix> finaly
#1650 [14:26] <Sentix> i have a problem
#1651 [14:26] <Sentix> the problem is
#1652 [14:26] <thgilfodrol> Sentix: what is the problem?
#1653 [14:27] <Sentix> i lost my idenity & my email adress i dont can send my identy to my email
#1654 [14:27] <mattym> ewfifa, Its a form you have to fill out and wait for a reply on.
#1655 [14:27] * WildzPhoenix [WildzPhoenix@notlogged] has joined #minecrafthelp
#1656 [14:27] <ewfifa> i know my password and my email but i dont know the username for the minecraft account
#1657 [14:27] <mattym> ewfifa, It wont 'work' immediately
#1658 [14:27] <ewfifa> i have to fill a form for that?
#1659 [14:27] <thgilfodrol> ??> Sentix account/send-email
#1660 [14:27] <Absol> Sentix: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1661 [14:27] <Absol> Sentix: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1662 [14:27] <Sentix> but i lost my email account
#1663 [14:27] <mattym> ewfifa, If you have not yet migrated your account, and are having an issue, yes.
#1664 [14:28] <thgilfodrol> Sentix: you don't need an email account to use the form
#1665 [14:28] <Sentix> realy can you send me a link
#1666 [14:28] * Sentix [Sentix@notlogged] has quit. (Client Quit)
#1667 [14:28] <WildzPhoenix> GUYS PLS NEED HELP IT IS NOT A CRASH IT IS IN OUTPUT ITS SO WEIRD I CANT OPEN MINECRAFT ONLY LAUNCHER PLSSSS HELPP
#1668 [14:29] <thgilfodrol> WildzPhoenix: the caps lock button is to your left
#1669 [14:29] * Jaldea [Jaldea@notlogged] has joined #minecrafthelp
#1670 [14:29] <mattym> ??> WildzPhoenix launcher/log
#1671 [14:29] <Absol> WildzPhoenix: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1672 [14:29] <Absol> WildzPhoenix: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1673 [14:29] <WildzPhoenix> sorry
#1674 [14:29] <Jaldea> http://paste.ubuntu.com/23865488/
#1675 [14:29] <WildzPhoenix> Ok wait
#1676 [14:29] <WildzPhoenix> Just a couple of minutes
#1677 [14:30] <thgilfodrol> ??> Jaldea win/dxdiag
#1678 [14:30] <Jaldea> line 133 [21:24:33 ERROR]: Game ended with bad state (exit code -1073740791)
#1679 [14:30] <Absol> Jaldea: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1680 [14:30] <Chris> thgilfodrol: Jaldea has mods.
#1681 [14:30] <Chris> ??> Jaldea modas
#1682 [14:30] <Chris> Oops
#1683 [14:30] <Chris> ??> Jaldea mods
#1684 [14:30] <Absol> Jaldea: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1685 [14:30] <Absol> Jaldea: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1686 [14:31] * ewfifa [ewfifa@notlogged] has quit. (Ping timeout: 180 seconds)
#1687 [14:31] * commanderwollfe9 [commanderwollfe9@notlogged] has joined #minecrafthelp
#1688 [14:31] <Jaldea> it happens to regular minecraft aswell
#1689 [14:31] * tatiana [tatiana@notlogged] has joined #minecrafthelp
#1690 [14:31] <mattym> Jaldea, Follow the initial instructions you were given
#1691 [14:31] * commanderwollfe9 [commanderwollfe9@notlogged] has quit. (Client Quit)
#1692 [14:31] * WildzPhoenix_ [WildzPhoenix_@notlogged] has joined #minecrafthelp
#1693 [14:31] <Jaldea> http://paste.ubuntu.com/23865498/
#1694 [14:31] <WildzPhoenix_> Ok guys can you pls send me the link again
#1695 [14:32] <mattym> ??> WildzPhoenix_ launcher/log
#1696 [14:32] <Absol> WildzPhoenix_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1697 [14:32] <Absol> WildzPhoenix_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1698 [14:32] <thgilfodrol> Jaldea: the latest nvidia drivers for windows prevent minecraft from launching- therefore a downgrade to the previous driver is required
#1699 [14:32] * J_ [J_@notlogged] has joined #minecrafthelp
#1700 [14:32] * J_ [J_@notlogged] has quit. (Client Quit)
#1701 [14:32] <Jaldea> okay thanks !
#1702 [14:32] <Jaldea> i will try that
#1703 [14:32] <thgilfodrol> Jaldea: download the installer at http://www.nvidia.com/download/driverResults.aspx/113448/en-us , select Custom Install -> Clean install
#1704 [14:32] * tatiana [tatiana@notlogged] has quit. (Client Quit)
#1705 [14:32] * StacyFX [StacyFX@notlogged] has joined #minecrafthelp
#1706 [14:32] <WildzPhoenix_> http://paste.ubuntu.com/23865501/
#1707 [14:33] <Jaldea> 378.49 is current
#1708 [14:33] <thgilfodrol> Jaldea: correct- you need to downgrade to 376.33
#1709 [14:33] <WildzPhoenix_> What
#1710 [14:33] <WildzPhoenix_> How
#1711 [14:33] <thgilfodrol> ??> WildzPhoenix irc/multitasking
#1712 [14:33] <Absol> WildzPhoenix: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1713 [14:34] <mattym> ??> WildzPhoenix_ win/dxdiag
#1714 [14:34] <Absol> WildzPhoenix_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1715 [14:35] * chronokorn [chronokorn@notlogged] has joined #minecrafthelp
#1716 [14:35] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#1717 [14:35] <chronokorn> Hello i bought mincraft before it was connectet with mojang. but i dont rly know wich e-mail i used. where can i make a e-mail request?
#1718 [14:36] * Cakecheesee [Cakecheesee@notlogged] has quit. (Ping timeout: 180 seconds)
#1719 [14:36] <thgilfodrol> ??> Chris mojang/email
#1720 [14:36] <Absol> Chris: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1721 [14:36] <Absol> Chris: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1722 [14:36] <thgilfodrol> crap
#1723 [14:36] * hassay15 [hassay15@notlogged] has joined #minecrafthelp
#1724 [14:36] <thgilfodrol> ??> chronokorn mojang/email
#1725 [14:36] <Absol> chronokorn: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1726 [14:36] <Absol> chronokorn: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1727 [14:36] <thgilfodrol> sorry Chris
#1728 [14:36] * Chris stares at thgilfodrol
#1728 [14:36] <WildzPhoenix_> http://paste.ubuntu.com/23865516/
#1729 [14:36] <Chris> It's fine :P
#1730 [14:36] <WildzPhoenix_> Here
#1731 [14:36] * Joji [Joji@notlogged] has joined #minecrafthelp
#1732 [14:36] <mattym> WildzPhoenix_, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to reinstall the previous version.
#1733 [14:37] <mattym> WildzPhoenix_, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444/en-us , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#1734 [14:37] <WildzPhoenix_> Ok thx alot youre the best
#1735 [14:37] <Joji> HI! does anyone know how to fix Java platform bianary has stopped working?
#1736 [14:37] <mattym> Joji, Do you get any other message or reports with that?
#1737 [14:37] <thgilfodrol> ??> Joji launcher/log
#1738 [14:37] <Absol> Joji: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1739 [14:37] <Absol> Joji: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1740 [14:37] <urielsalis> Joji, it began happening today?
#1741 [14:37] <urielsalis> or yesterday?
#1742 [14:38] <Joji> I cant even open commands
#1743 [14:38] <Joji> as soon as i enter it the error box shows up
#1744 [14:38] <Joji> It began happening as soon as i got it.
#1745 [14:38] <urielsalis> Joji, it began happening yesterday?
#1746 [14:38] <urielsalis> Joji, and when you got it/
#1747 [14:38] <urielsalis> ?
#1748 [14:38] <Joji> i had it a few months back but i got a new computer
#1749 [14:38] <urielsalis> Joji, when you got a new computer?
#1750 [14:38] <mattym> Joji, Can you get the log Absol asked for
#1751 [14:39] <Joji> Near the end of 2016, but i only installed Minecraft now
#1752 [14:39] <Jaldea> downgraded nvidia drivers
#1753 [14:40] <Jaldea> retrying now
#1754 [14:40] <Joji> http://paste.ubuntu.com/
#1755 [14:40] * Perwell [Perwell@notlogged] has joined #minecrafthelp
#1756 [14:40] <mattym> Joji, The link should have numbers at the end
#1757 [14:40] <mattym> Joji, Make sure youve hit the Paste! button on the page
#1758 [14:41] <Jaldea> thgilfodrol thanks it worked !
#1759 [14:41] <thgilfodrol> Jaldea: have fun
#1760 [14:41] <Joji> I did click the paste button
#1761 [14:41] <Perwell> On game output i receive Completely ignored arguments: [--nativeLauncherVersion, 307] ; [Client thread/INFO]: Setting user: <My_User_Name>; [Client thread/INFO]: LWJGL Version: 2.9.4
#1762 [14:41] <Joji> http://paste.ubuntu.com/23865547/
#1763 [14:41] <mattym> Joji, Then it should have taken you to a new page, the url will have numbers at the end
#1764 [14:42] <Joji> There :)
#1765 [14:42] <mattym> Joji, Not what was asked for
#1766 [14:42] <mattym> ??> Joji launcher/log
#1767 [14:42] <Absol> Joji: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1768 [14:42] <Absol> Joji: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1769 [14:42] <mattym> ??> Perwell win/dxdiag
#1770 [14:42] <Absol> Perwell: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1771 [14:42] <Joji> http://paste.ubuntu.com/23865547/
#1772 [14:42] <mattym> Joji, If i just said thats not what was asked for, dont give the same link again
#1773 [14:43] <Joji> I done what the instructions said, and it shows that link
#1774 [14:43] * WildzPhoenix_ [WildzPhoenix_@notlogged] has quit. (Quit: Web client closed)
#1775 [14:43] <mattym> Joji, The instructions have you get a log from the minecraft launcher, not what your showing.
#1776 [14:46] <Joji> http://paste.ubuntu.com/23865570/
#1777 [14:47] <mattym> Joji, Still not actually reading the instructions that were given to you.
#1778 [14:47] * Joji [Joji@notlogged] has quit. (Quit: Web client closed)
#1779 [14:49] * WildzPhoenix [WildzPhoenix@notlogged] has quit. (Ping timeout: 180 seconds)
#1780 [14:53] <Perwell> http://paste.ubuntu.com/23865601/
#1781 [14:53] * hassay15 [hassay15@notlogged] has quit. (Ping timeout: 180 seconds)
#1782 [14:53] <mattym> Perwell, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to reinstall the previous version.
#1783 [14:53] <mattym> Perwell, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#1784 [14:54] <Perwell> ok thank you. If something will happen i'll come back. Once again ty
#1785 [14:59] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1786 [15:04] * StacyFX [StacyFX@notlogged] has quit. (Ping timeout: 180 seconds)
#1787 [15:12] * asskicker12 [asskicker12@notlogged] has joined #minecrafthelp
#1788 [15:12] <asskicker12> hello i need help
#1789 [15:13] * asskicker12 [asskicker12@notlogged] has quit. (Client Quit)
#1790 [15:15] * Jake__ [Jake__@notlogged] has joined #minecrafthelp
#1791 [15:16] <Jake__> Minecraft displaying java error when i click play
#1792 [15:17] <mattym> Jake__, What is the exact message you get?>
#1793 [15:17] * Jake__ [Jake__@notlogged] has quit. (Client Quit)
#1794 [15:20] * Wombat [Wombat@notlogged] has joined #minecrafthelp
#1795 [15:21] <Wombat> Hey hey! Just curious: is there a major problem with logins? My PC just dl'd new launcher and is telling me account does not exist. And the Mojang website says same thing when I try to log there.
#1796 [15:22] <mattym> Wombat, Whats the exact issue you get on the launcher??
#1797 [15:23] <Wombat> Launcher opens, asks for my login info. I provide it and it tells me account mismatch. E-mail and password are correct. Double checked it.
#1798 [15:23] <mattym> Wombat, Did you reset your password?
#1799 [15:24] <Wombat> Nope. I have it written down in 2 diff places. And my mojang login at mojang.net is giving me same prob
#1800 [15:24] <mattym> Wombat, Can you try resetting the password to something new.
#1801 [15:24] <Wombat> Do I need to log in at mojang to change password?
#1802 [15:25] <mattym> ??> Wombat account/reset-password
#1803 [15:25] <Absol> Wombat: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1804 [15:25] <Absol> Wombat: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1805 [15:25] <mattym> Use the link Absol provided
#1806 [15:26] <Wombat> Account has been migrated since original change. Minecraft login requires my e-mail/mojang login details. I'll try the password reset and see how that works. Thanks!
#1807 [15:26] <mattym> Wombat, Let me know if you are able to successfully reset it, and if it works after, if not let me know the message you get
#1808 [15:27] * Ted [Ted@notlogged] has joined #minecrafthelp
#1809 [15:27] * deadpooljunior [deadpooljunior@notlogged] has joined #minecrafthelp
#1810 [15:27] <Wombat> Will do! Just waiting for the e-mail server on my end to acknowledge message exists
#1811 [15:27] <deadpooljunior> i did it but no change
#1812 [15:27] <Ted> my minecraft is saying invalid token. help
#1813 [15:27] <mattym> deadpooljunior, What?
#1814 [15:28] <mattym> Ted, Can you tell us the full error
#1815 [15:28] <deadpooljunior> for the nvidia probleù
#1816 [15:28] <mattym> ??> deadpooljunior win/dxdiag
#1817 [15:28] <Absol> deadpooljunior: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1818 [15:28] <deadpooljunior> problem*
#1819 [15:28] <Ted> invalid credentials exception: invalid token
#1820 [15:29] <Wombat> Sigh. Changed password, tried at mojang.net login with new password told me: Error! Unknown e-mail address or password.
#1821 [15:29] <deadpooljunior> i did the command dxdiag and save txt
#1822 [15:29] <mattym> Wombat, But you recieved and were able to complete the password change right?
#1823 [15:29] <Wombat> correct
#1824 [15:29] <mattym> deadpooljunior, Follow all the directions i need the link it has you create
#1825 [15:29] * Survivor404 [Survivor404@notlogged] has joined #minecrafthelp
#1826 [15:29] <mattym> ??> Wombat login/throttle
#1827 [15:29] <Absol> Wombat: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1828 [15:30] <Absol> Wombat: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1829 [15:30] <Survivor404> My Minecraft Account will not let my log in to my account
#1830 [15:30] * ibby [ibby@notlogged] has joined #minecrafthelp
#1831 [15:30] <Ted> same here
#1832 [15:30] <Survivor404> but the issue is my email is deactivated
#1833 [15:30] <mattym> Ted, Have you tried to reset you password?
#1834 [15:30] <Wombat> okay, so wait an hour, reset password (again) then try a new login. I assume the reset password link in the e-mail I just received will be valid again or do I need a new reset request?
#1835 [15:31] <ibby> hello?
#1836 [15:31] <mattym> ??> Survivor404 account/send-email
#1837 [15:31] <Absol> Survivor404: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1838 [15:31] <Ted> i can't access my email. its an old one
#1839 [15:31] <Absol> Survivor404: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1840 [15:31] <mattym> Wombat, Yes do a new reset request in an hour
#1841 [15:31] <Wombat> Survivor- if it helps any, I am having exact same problem atm.
#1842 [15:31] <mattym> ??> Ted account/send-email
#1843 [15:31] <deadpooljunior> http://paste.ubuntu.com/23865769/
#1844 [15:31] <Absol> Ted: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1845 [15:31] <Absol> Ted: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1846 [15:31] <Wombat> Okay mattym. Thank you.
#1847 [15:31] <deadpooljunior> http://paste.ubuntu.com/23865769/
#1848 [15:31] <ibby> my mc crashed because of a outdated graphics driver. Here is the directx info http://paste.ubuntu.com/23865761/
#1849 [15:32] * Survivor404 [Survivor404@notlogged] has quit. (Client Quit)
#1850 [15:32] <mattym> deadpooljunior, The nvidia issue has nothing to do with your problem, what is the problem you are having in minecraft?
#1851 [15:33] <mattym> ibby, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25188
#1852 [15:33] <ibby> k doing it
#1853 [15:33] <Wombat> Thanks for the help guys. I'll come back in an hour+ if the problem does not resolve itself.
#1854 [15:33] * chronokorn [chronokorn@notlogged] has quit. (Quit: Web client closed)
#1855 [15:33] <deadpooljunior> when i launch the game he crash , on the bug tracker is about the new nvidia driver , i did the proposed solution but nothing
#1856 [15:34] * Wombat [Wombat@notlogged] has quit. (Quit: Web client closed)
#1857 [15:34] <ibby> wiat should I download both? thers 2
#1858 [15:35] <ibby> it says it doesnt meet the requirments on the first one
#1859 [15:35] <deadpooljunior> when i launch the game he crash , on the bug tracker is about the new nvidia driver , i did the proposed solution but nothing
#1860 [15:36] <mattym> you don't seem to have nvidia hardware
#1861 [15:36] <mattym> ??> deadpooljunior launcher/crash-log
#1862 [15:36] <Absol> deadpooljunior: We need to see your crash log, which appears after a crash.
#1863 [15:36] <Absol> deadpooljunior: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1864 [15:36] <deadpooljunior> i have but not detect by dxdiag
#1865 [15:36] <deadpooljunior> http://paste.ubuntu.com/23865793/
#1866 [15:37] <mattym> do you know the model of your nvidia hardware
#1867 [15:38] <deadpooljunior> nvidia GTX770M
#1868 [15:38] <mattym> one moment
#1869 [15:38] * ibby [ibby@notlogged] has quit. (Quit: Web client closed)
#1870 [15:39] <mattym> deadpooljunior, Download and Install this driver.
#1871 [15:39] <mattym> http://www.nvidia.com/download/driverResults.aspx/113446/en-us
#1872 [15:40] <deadpooljunior> i try to download it but he down at 50kbps
#1873 [15:41] <mattym> well it's what you need. you will need to download it.
#1874 [15:42] <deadpooljunior> 4h remain when download complete While I have a bit rate of 12 mbps
#1875 [15:44] * tatiaNKa [tatiaNKa@notlogged] has joined #minecrafthelp
#1876 [15:45] <tatiaNKa> I can't play minecraft because of outdated graphic card, I wanted to fix but something went wrong I think.
#1877 [15:46] * tatiaNKa [tatiaNKa@notlogged] has quit. (Client Quit)
#1878 [15:50] * jaredcreeper7 [jaredcreeper7@notlogged] has joined #minecrafthelp
#1879 [15:54] * helpme [helpme@notlogged] has joined #minecrafthelp
#1880 [15:54] <helpme> I cant reset my password, i wont receive the email
#1881 [15:54] <zkxs> ??> helpme account/email-missing
#1882 [15:54] <Absol> helpme: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#1883 [15:54] <Absol> helpme: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#1884 [15:55] <zkxs> helpme: Also check your spam folder.
#1885 [15:55] <helpme> I use hotmail,
#1886 [15:55] * jaredcreeper7 [jaredcreeper7@notlogged] has quit. (Quit: Web client closed)
#1887 [15:55] <helpme> my acocunt is on hotmail
#1888 [15:55] <Absol> helpme: Please keep it civil
#1889 [15:56] <helpme> I tried creating a new account just to confirm , and it says my email already exists, i tried recovering password but nothing arrives neither on spam folder
#1890 [15:56] <zkxs> helpme: It is also possible that your account is locked-out.
#1891 [15:57] <zkxs> ??> helpme login/throttle
#1892 [15:57] <Absol> helpme: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1893 [15:57] <Absol> helpme: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1894 [15:57] <zkxs> helpme: During this lockout, emails will also not be sent.
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#1896 [15:58] <helpme> I must say this is the worst thing i have ever seen, 3 times? i have many passwords... anyway im gonna check if i blocked the mojang on my email and wait the 1 hour
#1897 [16:00] <helpme> Ok one question i can set a safe sender , whats the email mojang uses to send the recovery email?
#1898 [16:01] <zkxs> helpme: let me look
#1899 [16:02] <zkxs> helpme: noreply@mojang.com
#1900 [16:02] <helpme> Thanks
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#1914 [16:10] <PwnerXander007> My email address that I used is no longer active and I do not remember the answer to one of the security questions.
#1915 [16:10] <GreyVulpine> PwnerXander007 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1918 [16:27] * haffin [haffin@notlogged] has joined #minecrafthelp
#1919 [16:27] * Personal_Person [Personal_Person@notlogged] has joined #minecrafthelp
#1920 [16:28] <haffin> I am haveing cashs and frezzeing
#1921 [16:28] <haffin> and it has never happen intill now
#1922 [16:28] <zkxs> ??> haffin launcher/crash-log
#1923 [16:28] <Personal_Person> Can't receive emails from Mojang, the emails I need to receive contain my password. I cannot verify email because it requires my password THAT I DONT HAVE
#1924 [16:28] <Absol> haffin: We need to see your crash log, which appears after a crash.
#1925 [16:29] <Absol> haffin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1926 [16:29] <zkxs> ??> Personal_Person account/email-missing
#1927 [16:29] <Absol> Personal_Person: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#1928 [16:29] <haffin> it not giving me any of that struffn
#1929 [16:29] <Absol> Personal_Person: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#1930 [16:29] <Burke> haffin, NVIDIA GPU?
#1931 [16:30] <Personal_Person> I've read it all, tried it all, and the only option I can't use is the "re verify email" which requires the password of my account to send
#1932 [16:30] <Personal_Person> You see the fault?
#1933 [16:30] * Metro [Metro@notlogged] has joined #minecrafthelp
#1934 [16:31] <haffin> i don't know playing on a tablet computer
#1935 [16:31] <Burke> Windows?
#1936 [16:31] <Personal_Person> Also it's Yahoo, (Unfortunately) and I can't migrate emails without receiving emails
#1937 [16:31] <haffin> yes
#1938 [16:31] <Burke> ??> haffin win/dxdiag
#1939 [16:31] <Absol> haffin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1940 [16:31] * Metro [Metro@notlogged] has quit. (Client Quit)
#1941 [16:32] <zkxs> Personal_Person: Actally, if you can login you do not need access to the old email to change away from it.
#1942 [16:32] <Personal_Person> But I cannot
#1943 [16:32] <Personal_Person> There's your flaw
#1944 [16:33] <zkxs> ??> Personal_Person account/send-email
#1945 [16:33] <Absol> Personal_Person: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1946 [16:33] <Absol> Personal_Person: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1947 [16:33] * ElTumbao [ElTumbao@notlogged] has joined #minecrafthelp
#1948 [16:33] <Personal_Person> I can't receive emails, and in order to give myself access to receive them I need my password.
#1949 [16:33] <Burke> Email them with a new email account
#1950 [16:33] <Personal_Person> Where to find transaction ID?
#1951 [16:33] <ElTumbao> nose que le paso a mi minecraft premium pero ya no puedo ingresar ayuda
#1952 [16:34] <Burke> ??> Personal_Person account/trans-id
#1953 [16:34] <Absol> Personal_Person: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1954 [16:34] <Burke> ??> ElTumbao lang/es
#1955 [16:34] <Absol> ElTumbao: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1956 [16:34] <ElTumbao> I do not know what happened to my minecraft premium but I can not get help anymore
#1957 [16:34] <Burke> ElTumbao, Can you login to account.mojang.com/me?
#1958 [16:36] <ElTumbao> Does not leave me nor that when logging in
#1959 [16:36] <Personal_Person> and if the transaction ID email was deleted literally years ago what can I do?
#1960 [16:36] <Burke> Personal_Person, Read the entire page - there's ways to recover it.
#1961 [16:36] <Burke> ElTumbao, What?
#1962 [16:37] <ElTumbao> I do not know what happened to my premium account but I can not log in
#1963 [16:37] * Wombat [Wombat@notlogged] has joined #minecrafthelp
#1964 [16:37] <haffin> ok i did dxd now what?
#1965 [16:38] <Burke> ElTumbao, Are you sure you're using the correct email?
#1966 [16:38] <Burke> haffin, paste all text onto paste.ubuntu.com and paste the URL here
#1967 [16:38] <Wombat> Sigh. I waited an hour and 5 mins, reset my password and it still tells me e-mail account does not exist.
#1968 [16:38] <Burke> Wombat, What did it say when you reset your password?
#1969 [16:39] <Wombat> Error! Unknown e-mail address or password.
#1970 [16:39] <ElTumbao> If my email is perfect and the password is the same but I get error
#1971 [16:39] <haffin> it won
#1972 [16:39] <haffin> t let me paste
#1973 [16:39] <Burke> haffin, Try ctrl+v?
#1974 [16:40] <ElTumbao> Burke If my email is perfect and the password is the same but I get error
#1975 [16:40] <Wombat> I'm getting the feeling I'm not the only one having login probs today
#1976 [16:40] <Burke> ElTumbao, What is your in game name?
#1977 [16:40] <ElTumbao> ElTumbao
#1978 [16:40] <Burke> ElTumbao, Your account is not paid. You may have been issued a refund
#1979 [16:41] <Burke> ??> ElTumbao account/revoked
#1980 [16:41] <Absol> ElTumbao: Please see this help page for more information: https://help.mojang.com/customer/portal/articles/1365658-account-refunded-or-revoked
#1981 [16:41] <Burke> Wombat, In game name?
#1982 [16:41] <Wombat> Uwaine
#1983 [16:41] <Wombat> may be all lowercase.
#1984 [16:42] * marcelo [marcelo@notlogged] has joined #minecrafthelp
#1985 [16:42] <Burke> Wombat, your account is in tact, but when did you realize you couldn't log in?
#1986 [16:42] <haffin> still din't paste
#1987 [16:42] <Wombat> About an hour hour + 15 mins ago. Downloaded new launcher automaticaslly, and asked me to re-sign in. (Doesn't help i'm at a diff IP than home atm.
#1988 [16:43] <Wombat> I ran through a password change, but had surpassed the 3 login attempt limit. I waited 1hr+5 mins, redid the password change and get same error.
#1989 [16:43] <ElTumbao> But they will return my cash or my account or as
#1990 [16:43] <Burke> haffin, You can try www.pastie.org
#1991 [16:44] <Burke> ??> ElTumbao account/send-email
#1992 [16:44] <Absol> ElTumbao: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1993 [16:44] <Absol> ElTumbao: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1994 [16:44] <marcelo> hi, i cannot launch the game. Every time i try it gives me this error "exit code -1073740791"
#1995 [16:44] <Burke> marcelo, What graphics card do you have
#1996 [16:44] <Personal_Person> Is the password reset info an automated email system?
#1997 [16:44] <Burke> Personal_Person, Yes
#1998 [16:44] <Personal_Person> So no delays?
#1999 [16:44] <Burke> Not that I'm aware of
#2000 [16:45] <Wombat> Personal_person- I haven't even been getting the normal Yahoo mail delays today, so it does come fast
#2001 [16:45] <marcelo> invidia gtx 950m, i installed a new relase driver today
#2002 [16:45] <Burke> Wombat, So you're receiving password reset emails?
#2003 [16:45] <Wombat> Yes. both times I requested them.
#2004 [16:45] <ElTumbao> I am now what do I do ??
#2005 [16:45] <Personal_Person> Interesting
#2006 [16:45] <Burke> marcelo, windows 10?
#2007 [16:45] <Personal_Person> Teach me wombat lol
#2008 [16:45] <Burke> ElTumbao, send an email to customer support
#2009 [16:46] <marcelo> Burke, yes
#2010 [16:46] <Burke> Wombat, wait one more hour without logging into any account and try resetting again
#2011 [16:46] <Burke> marcelo, download and install: http://www.geforce.com/drivers/results/113444
#2012 [16:46] <Burke> This will DOWNGRADE your drivers as the newest drivers are faulty when launching minecraft
#2013 [16:46] <Burke> this acts as a workaround until NVIDIA releases a new driver.
#2014 [16:47] <marcelo> burke, i ll try thank you
#2015 [16:47] <Personal_Person> Is minecraft able to be played without verifying email accounts? (2012 Time Zone)
#2016 [16:47] <Wombat> And the password reset page told me my account was successfully updated, but then I get the error when I actually try to login (And yes, I bypassed any password autofills. :)
#2017 [16:47] <Burke> Yes, but it is highly recommended to change it
#2018 [16:47] <Burke> migrate it(
#2019 [16:47] <Personal_Person> So there's a chance I'm un verified
#2020 [16:47] <Burke> That's unfortunate
#2021 [16:47] <Personal_Person> Which is why I may not be able to receive
#2022 [16:47] <haffin> http://paste.ubuntu.com/23866147/
#2023 [16:48] * dudeduderson [dudeduderson@notlogged] has joined #minecrafthelp
#2024 [16:48] <Personal_Person> But in order to receive verification I need my mojang account info
#2025 [16:48] <Wombat> hmm. I wonder. Can I play offline or will it ask for a login again.
#2026 [16:48] <dudeduderson> hello?
#2027 [16:48] <dudeduderson> I could use some assistance.
#2028 [16:48] <Burke> ?? ask
#2029 [16:48] <Personal_Person> Why is the whole account needed to log in just to receive verification emails?
#2030 [16:48] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2031 [16:48] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2032 [16:48] <Burke> Wombat, I'm not sure, the best bet is to try
#2033 [16:49] <Burke> If you still can't log in after an hour, contact support
#2034 [16:49] <Wombat> Okay. I will do that. I'm severely needing a relax before work. I'll have to contact Support tomorrow if I still cannot log in. Thanks for the help!
#2035 [16:49] <Personal_Person> Are there any private support opportunities?
#2036 [16:49] <dudeduderson> My minecraft/ftb/technic all wont launch for the same issue. In the log it says "Game ended with bad state (exit code -1073740791)"
#2037 [16:49] <ElTumbao> Where I find it Transaction ID (or order number, gift code or prepaid PIN
#2038 [16:49] <Burke> dudeduderson, what graphics card do you have
#2039 [16:50] <Burke> ??> ElTumbao account/trans-id
#2040 [16:50] <Absol> ElTumbao: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2041 [16:50] <dudeduderson> geforce gt 650m
#2042 [16:50] <Personal_Person> I'm getting lost in paradoxes of different replies
#2043 [16:50] <Burke> haffin, Download and install https://downloadcenter.intel.com/downloads/eula/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F25977%2Feng%2Fwin32_153343.4425.exe
#2044 [16:50] <Burke> Personal_Person, Anything beginning with your name will be directed to you
#2045 [16:50] <Burke> Personal_Person, Anything beginning with your name will be directed to you
#2046 [16:50] * Burke [Burke@notlogged] has left #minecrafthelp
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#2048 [16:50] <ElTumbao> Pay with paysafecard
#2049 [16:50] <ElTumbao> problem?
#2050 [16:51] <Burke> ElTumbao, I don't know
#2051 [16:51] <Burke> dudeduderson, Download and install http://www.geforce.com/drivers/results/113444
#2052 [16:51] <Burke> Select Custom Installation - Clean Install
#2053 [16:51] <haffin> ok donloading now then what?
#2054 [16:51] <Personal_Person> If I directly contact support with my transaction ID requesting an email / password change will that work?
#2055 [16:51] <Burke> This is going to downgrade your drivers to a previous release because the most recent ones are faulty when launching minecraft. this acts as a workaround
#2056 [16:51] <dudeduderson> doing so now
#2057 [16:52] <Burke> haffin, install them, then restart
#2058 [16:52] <Burke> Personal_Person, Yes
#2059 [16:52] <Personal_Person> What is the direct support email
#2060 [16:52] <dudeduderson> I take it y'all have seen this before?
#2061 [16:52] <Burke> ??> Personal_Person account/send-email
#2062 [16:52] <Absol> Personal_Person: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2063 [16:52] <Absol> Personal_Person: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2064 [16:52] <haffin> ok then it will work?
#2065 [16:52] <Burke> dudeduderson, It's affecting a lot of people
#2066 [16:52] <Burke> haffin, Only one way to find out -
#2067 [16:53] * Wombat [Wombat@notlogged] has quit. (Ping timeout: 180 seconds)
#2068 [16:53] <dudeduderson> I have reason to believe it was the nvidia driver i installed yesterday night. because everything was working less than 24 hours ago.
#2069 [16:53] <Burke> It would be the most recent one you installed that causes this
#2070 [16:54] <Burke> Not sure when they will release a new version.
#2071 [16:54] <haffin> om thank you for the help
#2072 [16:54] <Burke> haffin, did it work
#2073 [16:54] <haffin> it still downloading
#2074 [16:54] <Burke> okay, well good luck
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#2076 [16:55] * MyLifeAsNigel [MyLifeAsNigel@notlogged] has joined #minecrafthelp
#2077 [16:55] <ElTumbao> I only have Mojang email verification is 4 digits is the only thing that I get that I do the put?
#2078 [16:56] <dudeduderson> @burke the driver you directed me to says it's not compatible with this version of windows.
#2079 [16:56] <dudeduderson> (i use 8.1)
#2080 [16:56] <ElTumbao> I only have Mojang email verification is 4 digits is the only thing that I get that I do the put??=?
#2081 [16:56] <Burke> dudeduderson, Sorry, Give me one sec
#2082 [16:57] <dudeduderson> np
#2083 [16:57] <Burke> 64 bit?
#2084 [16:57] <ElTumbao> I only have Mojang email verification is 4 digits is the only thing that I get that I do the put? @Burke
#2085 [16:57] <Burke> ?? irc/multitasking
#2086 [16:57] <Absol> irc/multitasking: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#2087 [16:57] <Burke> dudeduderson, http://www.geforce.com/drivers/results/113446
#2088 [16:57] <Burke> ElTumbao, That didn't make sense to me, sorry.
#2089 [16:58] <MyLifeAsNigel> When I try to connect to servers it always say io.netty.channeltimeout. I have done everything like rebooted, redownloaded , removed mods, checked my connection, and so much more. This happens with all servers and I have no idea why. Please Help.
#2090 [16:58] <Personal_Person> I have my transaction ID now please once again tell me how I can use it to change both my email and password?
#2091 [16:58] <dudeduderson> yes 64. the new link should be good
#2092 [16:58] <ElTumbao> In a nutshell the account lost it?
#2093 [16:58] <Burke> ElTumbao, You need to contact support. We cannot troubleshoot account issues.
#2094 [16:58] <Burke> Personal_Person, Send an email to Mojang support
#2095 [16:59] <Burke> ?? account/send-email
#2096 [16:59] <Absol> account/send-email: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2097 [16:59] <Absol> account/send-email: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2098 [16:59] <MyLifeAsNigel> When I try to connect to servers it always say io.netty.channeltimeout. I have done everything like rebooted, redownloaded , removed mods, checked my connection, and so much more. This happens with all servers and I have no idea why. Please Help @Absol.
#2099 [17:00] <Burke> MyLifeAsNigel, Your message was seen. Please wait for a reply.
#2100 [17:00] <Burke> ?? bor
#2101 [17:00] <Burke> ?? bot
#2102 [17:00] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2103 [17:01] <Burke> MyLifeAsNigel, What antivirus do you use?
#2104 [17:01] <dudeduderson> express or custom install?
#2105 [17:01] <MyLifeAsNigel> Burke i disable all firewalls and antiviruses
#2106 [17:01] <Burke> dudeduderson, Custom Install - Clean Install
#2107 [17:01] <Burke> ??> MyLifeAsNigel tools/hjt
#2108 [17:01] <MyLifeAsNigel> *disabled
#2109 [17:01] <Absol> MyLifeAsNigel: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2110 [17:01] <Absol> MyLifeAsNigel: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2111 [17:01] <MyLifeAsNigel> k i will ty
#2112 [17:02] <MyLifeAsNigel> it doesn't work cause i am on a mac
#2113 [17:03] <dudeduderson> curious, how far are we rolling back the driver, weeks? Months?
#2114 [17:03] <Burke> To a december version. the previous release
#2115 [17:03] <dudeduderson> ah
#2116 [17:03] * MyLifeAsNigel [MyLifeAsNigel@notlogged] has joined #minecrafthelp
#2117 [17:03] <Personal_Person> I have a new Mojang account with my new email, how do I link it to my minecraft account?
#2118 [17:04] <Burke> Send an email to customer support.
#2119 [17:04] * Panda_ [Panda_@notlogged] has joined #minecrafthelp
#2120 [17:05] <ElTumbao> Fuck Fuck :(
#2121 [17:05] <Absol> ElTumbao: Please keep it civil
#2122 [17:05] <dudeduderson> says i need to restart. brb
#2123 [17:05] <ElTumbao> Fuck
#2124 [17:05] * Absol kicked ElTumbao from #minecrafthelp (Reason: lTumbao :Keep it civilized, you are just a human being)
#2125 [17:05] <MyLifeAsNigel> @Absol is there a program like HiJackThis for a mac
#2126 [17:05] <Panda_> ps4 minecraft newest update reset end get same island is there a way to get end city?
#2127 [17:05] <Personal_Person> can you give me the actual support @... email rather than the link that leads to a million options? Due to the fact that when I go my true route it leads me nowhere?
#2128 [17:05] <Burke> MyLifeAsNigel, There is not, We'll have to investigate further.
#2129 [17:06] <Burke> Panda_, What do you mean?
#2130 [17:06] <Burke> ??< account/send-email
#2131 [17:06] <Personal_Person> Burke I believe you forgot to direct that
#2132 [17:06] <Burke> Personal_Person, The first link literally takes you to a page to fillout information
#2133 [17:06] <Burke> Personal_Person, I directed it towards myself
#2134 [17:06] <Panda_> I defeated the end dragon, went through the portal to end island and can't find the city and already reset 4 times and get the same island each time
#2135 [17:07] <Panda_> is there any way to get a new island
#2136 [17:07] <Burke> Panda_, I am unfamiliar with the PS4 version, I recommend contacting Sony support.
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#2139 [17:09] <MyLifeAsNigel> @Burke is there a Mojang help number to call?
#2140 [17:09] * haffin [haffin@notlogged] has joined #minecrafthelp
#2141 [17:09] <Burke> MyLifeAsNigel, No
#2142 [17:09] * dudeduderson [dudeduderson@notlogged] has joined #minecrafthelp
#2143 [17:10] <haffin> ok it worked thank you
#2144 [17:10] * MyLifeAsNigel [MyLifeAsNigel@notlogged] has quit. (Quit: Web client closed)
#2145 [17:10] * Panda_ [Panda_@notlogged] has quit. (Ping timeout: 180 seconds)
#2146 [17:10] <Burke> No problem. Have fun haff
#2147 [17:10] * haffin [haffin@notlogged] has quit. (Client Quit)
#2148 [17:12] <dudeduderson> still installing.
#2149 [17:12] * ImRightNextToYou [ImRightNextToYou@notlogged] has quit. (Ping timeout: 180 seconds)
#2150 [17:12] <Burke> ookay
#2151 [17:13] <dudeduderson> Kinda off topic, but regarding NVIDIA, do y'all know why Ansel freezes when it installs?
#2152 [17:13] <Burke> Sorry, I'm not familiar with what that is.
#2153 [17:13] <urielsalis> Ansel?
#2154 [17:14] <dudeduderson> yeah. whenever i update nvidia (in the past few months), it would install each thing and one said "installing ansel" but it always froze on it...
#2155 [17:14] <dudeduderson> restarting again brb
#2156 [17:14] <Personal_Person> I sent the email to support after the intricate ways I assumed you meant. I'm sorry Burke for not exactly following and understanding what you asked me to do
#2157 [17:15] <Personal_Person> Thank you for the support
#2158 [17:16] <Personal_Person> One more question, is the "When will I hear back" Over estimating for assurance's sake? Or is it pretty dead on?
#2159 [17:16] <Burke> Probably over estimating, I haven't had to email them
#2160 [17:16] * OG_Reckless [OG_Reckless@notlogged] has joined #minecrafthelp
#2161 [17:17] <OG_Reckless> Who's on here that can help?
#2162 [17:17] <Burke> everyone
#2163 [17:17] <thgilfodrol> what is the problem?
#2164 [17:17] <Burke> ?? ask
#2165 [17:17] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2166 [17:17] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2167 [17:17] <OG_Reckless> It's not me it's my friend give me a sec let me send him the link
#2168 [17:18] <Personal_Person> Burke the supposed reply time is about 4 days, you believe it to be over estimated, what do you think it actually may be?
#2169 [17:18] <Personal_Person> Of course this is pure speculation so I won't get mad if you're wrong
#2170 [17:18] <thgilfodrol> Personal_Person: sounds plausible
#2171 [17:19] * dudeduderson [dudeduderson@notlogged] has joined #minecrafthelp
#2172 [17:19] <Burke> probably between 3 and 4
#2173 [17:19] <Personal_Person> Yeah.. okay.. Thanks for the help!
#2174 [17:19] <Burke> Again, it's alll dependent on the mature of the emails they receive
#2175 [17:19] * Personal_Person [Personal_Person@notlogged] has quit. (Quit: Web client closed)
#2176 [17:19] <Burke> nature...
#2177 [17:21] <Burke> ??<< win/dxdiag
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#2179 [17:21] <OG_Reckless> What the link to the place were you paste the error into?
#2180 [17:21] <Burke> ?? paste
#2181 [17:22] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2182 [17:22] * Mike_ [Mike_@notlogged] has quit. (Client Quit)
#2183 [17:22] <OG_Reckless> http://paste.ubuntu.com/23866377/
#2184 [17:23] <OG_Reckless> My friend is getting this error
#2185 [17:23] <Burke> What graphics card do they have?
#2186 [17:23] <OG_Reckless> let me ask him
#2187 [17:23] <dudeduderson> I see I'm not the only one who has this prob.
#2188 [17:24] <Burke> The latest released NVIDIA drivers are faulty causing Minecraft to not launch. Downgrading to the previous build acts as a workaround until NVIDIA releases new drivers.
#2189 [17:24] * Jackson414 is now known as Jackson413
#2190 [17:25] <dudeduderson> Just launched MC. Works perfectly again.
#2191 [17:25] <Burke> Congrats!
#2192 [17:25] <dudeduderson> Just launched MC. Works perfectly again. Youve made my day.
#2193 [17:25] <Burke> Glad to be of assistance!
#2194 [17:25] <dudeduderson> Have a nice week :)
#2195 [17:25] <Burke> You too!
#2196 [17:25] <OG_Reckless> dub u were having the same thing?
#2197 [17:26] <Burke> OG_Reckless, It's been causing widespread issues for many, many MC users
#2198 [17:26] <OG_Reckless> Burkel just tell me how to downgrade I'll give him that, that's prob the issue
#2199 [17:26] * Nero1 [Nero1@notlogged] has joined #minecrafthelp
#2200 [17:26] <OG_Reckless> Burke ^
#2201 [17:27] <Burke> http://www.geforce.com/drivers
#2202 [17:27] <OG_Reckless> Which one does he need to get?
#2203 [17:27] <Burke> Auto Detect or Enter in the details manually
#2204 [17:28] <OG_Reckless> Auto detect GPU?
#2205 [17:28] <Burke> yes
#2206 [17:29] * dudeduderson [dudeduderson@notlogged] has quit. (Ping timeout: 180 seconds)
#2207 [17:29] <Burke> If he knows what graphics card he has it will be faster to just go through the Manual Driver Search
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#2209 [17:31] * xXShadowFrostXx [xXShadowFrostXx@notlogged] has joined #minecrafthelp
#2210 [17:31] <OG_Reckless> Burke Shadow frost is the friend that needed help
#2211 [17:31] <Burke> Hi xXShadowFrostXx, The latest released NVIDIA drivers are faulty causing Minecraft to not launch. Downgrading to the previous build acts as a workaround until NVIDIA releases new drivers.
#2212 [17:31] <OG_Reckless> Can you explain to him what the problem is? :)
#2213 [17:31] <xXShadowFrostXx> Thanks, how exactly do I downgrade?
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#2215 [17:31] <Burke> Do you know what graphics card you have?
#2216 [17:32] <xXShadowFrostXx> I think it's a Geforce 740M, but not 100% sure
#2217 [17:32] <Burke> Widnows 10?
#2218 [17:32] <xXShadowFrostXx> Yes
#2219 [17:32] <Burke> xXShadowFrostXx, http://www.geforce.com/drivers/results/113444
#2220 [17:33] * OG_Reckless2 [OG_Reckless2@notlogged] has joined #minecrafthelp
#2221 [17:33] <xXShadowFrostXx> Just hit agree and download?
#2222 [17:33] <Burke> Yes
#2223 [17:33] <Burke> Custom Installation ~ Clean Install
#2224 [17:33] <xXShadowFrostXx> Okay
#2225 [17:33] <OG_Reckless2> Shadow hope to see you back on the server after u get that donwloaded and finished :)
#2226 [17:34] <xXShadowFrostXx> Thanks for the help you two
#2227 [17:34] <OG_Reckless2> xXShadowFrostXx: NP :)
#2228 [17:34] <OG_Reckless2> xXShadowFrostXx: We just hope thats the issue tho
#2229 [17:34] <xXShadowFrostXx> Me too
#2230 [17:34] * OG_Reckless [OG_Reckless@notlogged] has quit. (Quit: Web client closed)
#2231 [17:34] <Burke> It's 99% sure to fix it
#2232 [17:34] * jjs999jjs [jjs999jjs@notlogged] has quit. (Ping timeout: 384 seconds)
#2233 [17:35] <OG_Reckless2> xXShadowFrostXx: after all Burke is a professional :)
#2234 [17:35] * Burke rolls eyes
#2234 [17:35] <OG_Reckless2> :P
#2235 [17:35] * Burke departs to go finish laundry
#2235 [17:35] <Burke> Hope it works for you, good luck!
#2236 [17:35] <OG_Reckless2> LOL
#2237 [17:36] <OG_Reckless2> Burke: Thx for the help :)
#2238 [17:36] * Burke tips hat
#2238 [17:36] <xXShadowFrostXx> alright, so just check the box that says clean installation?
#2239 [17:36] <OG_Reckless2> * Blow Kisses *
#2240 [17:36] <Burke> Yes
#2241 [17:36] * Burke slowly backs away...
#2241 [17:36] <OG_Reckless2> * quickly runs forwards*
#2242 [17:37] <Burke> Yikes, laundry calls
#2243 [17:37] <OG_Reckless2> :)
#2244 [17:37] <OG_Reckless2> Have fun
#2245 [17:37] * Burke waves really awkwardly
#2245 [17:37] <xXShadowFrostXx> So, I take it I shouldn't upgrade my Nvidea driver
#2246 [17:38] <xXShadowFrostXx> After this I mean
#2247 [17:38] <OG_Reckless2> Guess nto
#2248 [17:38] <OG_Reckless2> not*
#2249 [17:38] <Burke> Not until they release another one
#2250 [17:38] <xXShadowFrostXx> K
#2251 [17:38] <Burke> L
#2252 [17:38] <OG_Reckless2> Burke: what if the other one doesnt work either :)
#2253 [17:38] <Burke> life is full of what ifs
#2254 [17:38] <Burke> just try it
#2255 [17:38] <OG_Reckless2> Thats true :)
#2256 [17:39] * Burke is now known as Burke|away
#2257 [17:39] <OG_Reckless2> Burke: but i got a problem i problem that i dont know if u can fix..
#2258 [17:40] * thgilfodrol waves ?? ask at OG_Reckless2
#2258 [17:40] <xXShadowFrostXx> It worked :D
#2259 [17:40] <OG_Reckless2> SICK
#2260 [17:40] <OG_Reckless2> Come on the servr u nerd!
#2261 [17:40] <xXShadowFrostXx> I will, just have to change my version back to 1.11
#2262 [17:40] <OG_Reckless2> :)
#2263 [17:41] <Burke|away> OG_Reckless2, what
#2264 [17:41] <Burke|away> Literally cannot leave lol
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#2266 [17:42] <OG_Reckless2> Burke|away: how do i be as cool as you
#2267 [17:43] <xXShadowFrostXx> Farewell, and thank you for the help
#2268 [17:43] <xXShadowFrostXx> Farewell, and thank you for the help
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#2276 [18:04] <kbsc> when i go into my account, which i bought three years ago, in minecraft, it says i can only play "demo" version even though i bought the full version 3 years ago
#2277 [18:04] <mattym> kbsc, Make sure you are logging in with the correct account (email).
#2278 [18:04] <kbsc> i am
#2279 [18:05] <mattym> kbsc, Again, make sure you are logging in with the email you used when purchasing the account.
#2280 [18:05] <kbsc> i'm logging in with the correct email, the problem is it says "demo"
#2281 [18:06] <mattym> kbsc, Log in at account.mojang.com/me and tell me what is says under "My Games"
#2282 [18:06] <kbsc> ok
#2283 [18:08] <kbsc> it doesn't show anything for some reason, the only thing i ever did to mess with my account was when i changed my account email
#2284 [18:08] <mattym> kbsc, Then log in with the email you changed to.
#2285 [18:08] * john_ [john_@notlogged] has joined #minecrafthelp
#2286 [18:09] <kbsc> that's what i already did, it says "demo"
#2287 [18:10] <mattym> ??> kbsc account/send-email
#2288 [18:10] <Absol> kbsc: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2289 [18:10] <john_> my minecraft says that xms256m support was removed in like 8.0
#2290 [18:10] <Absol> kbsc: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2291 [18:10] <mattym> john_, Then dont use that argument
#2292 [18:10] <john_> wut
#2293 [18:11] <Burke|away> Lol
#2294 [18:11] <mattym> john_, You would only get that message if you entered a custom Java argument.
#2295 [18:11] <john_> thats the defult minimum ram allocated to minecraft at startup
#2296 [18:11] <GreyVulpine> That's not default
#2297 [18:11] <mattym> john_, Very simply, remove that argument
#2298 [18:12] <john_> -Xmx2560m -XX:PermSize=256m -Dminecraft.applet.TargetDirectory="C:\Users\Owner\Documents\Curse\Minecraft\Instances\ArdentCraft The Beginning" -Dfml.ignorePatchDiscrepancies=true -Dfml.ignoreInvalidMinecraftCertificates=true -Duser.language=en -Duser.country=US
#2299 [18:12] <john_> thats whats in there now
#2300 [18:12] <john_> is that good
#2301 [18:12] <mattym> ??> john_ mods
#2302 [18:12] <Absol> john_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2303 [18:12] <Absol> john_: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2304 [18:12] <john_> ftb modpack
#2305 [18:13] <mattym> john_, Use the official launcher, and dont change any JVM arguments, it will work fine that way.
#2306 [18:16] <kbsc> i fucked a minecraft pig once
#2307 [18:16] <Absol> kbsc: Please keep it civil
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#2309 [18:21] * Daniel32345555 [Daniel32345555@notlogged] has joined #minecrafthelp
#2310 [18:21] <Daniel32345555> Hi
#2311 [18:21] <urielsalis> o/
#2312 [18:21] <Daniel32345555> Can i please get minecraft for free
#2313 [18:21] <urielsalis> nope
#2314 [18:21] <Daniel32345555> Why
#2315 [18:21] <Lord_Ralex> Because it's not free
#2316 [18:21] <urielsalis> because it costs $26.95
#2317 [18:22] <Daniel32345555> For ps4
#2318 [18:22] <Lord_Ralex> It's still not free
#2319 [18:22] <Daniel32345555> Please u guys make millions a month
#2320 [18:22] <Lord_Ralex> A) We don't
#2321 [18:23] <Lord_Ralex> B) Tell that to every company who sells software
#2322 [18:23] <Daniel32345555> Ok
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#2325 [18:25] <Bob_> hello, i played minecraft 3 years ago and it was working just fine, today i logged in and it says "play demo"
#2326 [18:25] <urielsalis> Bob_, you were already told as kbsc to email Mojang
#2327 [18:25] <Bob_> email mojang?
#2328 [18:25] <Bob_> why?
#2329 [18:26] <GreyVulpine> Because we don't deal with account issues here
#2330 [18:26] <Bob_> oh i didn't know that
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#2337 [18:30] <Drazi101> cant logg inn to my mincraft
#2338 [18:31] <thgilfodrol> what happens when you try?
#2339 [18:31] * pakOtes [pakOtes@notlogged] has joined #minecrafthelp
#2340 [18:32] <Drazi101> [01:32:04] [main/INFO] [LaunchWrapper]: Loading tweak class name cpw.mods.fml.common.launcher.FMLTweaker [01:32:04] [main/INFO] [LaunchWrapper]: Using primary tweak class name cpw.mods.fml.common.launcher.FMLTweaker [01:32:04] [main/INFO] [LaunchWrapper]: Calling tweak class cpw.mods.fml.common.launcher.FMLTweaker [01:32:04] [main/INFO] [FML]: Forge Mod Loader version 7.99.40.1614 for Minecraft 1.7.10 loading [01:32:04] [main/INFO] [FM
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#2342 [18:34] <thgilfodrol> ??> Drazi101 mods
#2343 [18:34] <Absol> Drazi101: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2344 [18:34] <Absol> Drazi101: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2356 [18:49] <Ashley> I have a question?
#2357 [18:49] <Burke|away> ?? ask
#2358 [18:49] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2359 [18:49] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2360 [18:49] <Pat_> Hey, I cant log in to minecraft. I know I have the right credentials. Anyone else?
#2361 [18:50] <Burke|away> Have you tried logging in more than three times?
#2362 [18:50] <Pat_> Yep. Ive even tried someone else's account.
#2363 [18:50] <Pat_> Nothing.
#2364 [18:50] <Burke|away> ??> Pat_ login/throttle
#2365 [18:50] <Absol> Pat_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2366 [18:50] <Absol> Pat_: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2367 [18:50] <urielsalis> Burke|away, dont use away nicks
#2368 [18:50] <Burke|away> :<
#2369 [18:51] <urielsalis> just google why they are annoying
#2370 [18:51] <Ashley> My harddrive creashed on me a while back, and I have since replaced it. I am pretty sure I migrated my account before this happened, however I can't figure out how to redownload it without having to pay again.
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#2372 [18:51] <urielsalis> Ashley, minecraft.net/download
#2373 [18:51] <urielsalis> Ashley, you need to login there first
#2374 [18:51] <Ashley> it wont let me do that. -.-
#2375 [18:52] <Ashley> it won't take my username
#2376 [18:52] * jewsus [jewsus@notlogged] has joined #minecrafthelp
#2377 [18:52] <jewsus> hey
#2378 [18:52] <urielsalis> Ashley, what is your username?
#2379 [18:52] <Burke|away> If you migrated, use your email.
#2380 [18:52] <Ashley> ripdtide52
#2381 [18:52] <jewsus> can i get hrlp
#2382 [18:52] <Ashley> i tried that s well
#2383 [18:52] <Burke|away> ?? ask
#2384 [18:52] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2385 [18:52] * Burke|away is now known as iBurke
#2386 [18:52] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2387 [18:52] <urielsalis> Ashley, that name doesnt exists
#2388 [18:52] <Ashley> ...strange...
#2389 [18:52] <urielsalis> Ashley, and never existed
#2390 [18:53] <iBurke> riptide52 exists
#2391 [18:53] <Ashley> i tried that too.
#2392 [18:53] <Ashley> and... without the numbers
#2393 [18:53] <urielsalis> its riptide52, not ripdtide52
#2394 [18:53] <jewsus> my launcher loads the game and closes it and it says this
#2395 [18:53] <jewsus> Completely ignored arguments: [--nativeLauncherVersion, 307] [17:31:24] [Client thread/INFO]: Setting user: PurpleSnow_ [17:31:24] [Client thread/INFO]: (Session ID is <censored>) [17:31:25] [Client thread/INFO]: LWJGL Version: 2.9.1
#2396 [18:53] <urielsalis> Ashley, you need to login with your email as its migrated
#2397 [18:53] <urielsalis> jewsus, one sec
#2398 [18:53] <iBurke> jewsus, what graphics card do you use
#2399 [18:54] <jewsus> gtx 950m
#2400 [18:54] <Ashley> okay... on minecraft.net?
#2401 [18:54] <jewsus> ye
#2402 [18:54] <urielsalis> jewsus, https://bugs.mojang.com/browse/MC-112780
#2403 [18:54] <iBurke> The latest released NVIDIA drivers are faulty causing Minecraft to not launch. Downgrading to the previous drivers will act as a workaround until NVIDIA releases new drivers.
#2404 [18:54] <iBurke> Download and install: http://www.geforce.com/drivers/results/113444
#2405 [18:54] <jewsus> ty
#2406 [18:54] <jewsus> all
#2407 [18:55] <Ashley> okay... logged in. and it wants me to buy it...
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#2409 [18:56] <Ashley> i have bought it before. and this is my issue. I don't want to have to ay for it again.
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#2413 [19:02] <Felix> hi
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#2417 [19:04] * Adarab [Adarab@notlogged] has joined #minecrafthelp
#2418 [19:04] <Adarab> Could use some assistance with a minecraft schemantic from an old skyblock server i Played on
#2419 [19:05] * chris558123 [chris558123@notlogged] has joined #minecrafthelp
#2420 [19:05] <chris558123> Hello?
#2421 [19:05] <Adarab> Greetings
#2422 [19:06] <chris558123> How are you today?
#2423 [19:06] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#2424 [19:06] <Adarab> good, could use some assistance with someone who knows alot about world edits and schemantics
#2425 [19:07] <mattym> Adarab, Not the right place for that, try the forums, you will get much better info on that there.
#2426 [19:07] * Aaron [Aaron@notlogged] has joined #minecrafthelp
#2427 [19:08] <Aaron> oh shit
#2428 [19:08] <Absol> Aaron: Please keep it civil
#2429 [19:08] <Aaron> howd you know
#2430 [19:08] <Adarab> yeah, i tried searching for my issue, but im terrible with coding and modding, so was hoping someone was more knolagable
#2431 [19:08] * DarkNoddy [DarkNoddy@notlogged] has quit. (Ping timeout: 384 seconds)
#2432 [19:08] <mattym> Adarab, Forums will still be the place.
#2433 [19:09] <Aaron> um
#2434 [19:09] <Aaron> do you have the website
#2435 [19:09] <Aaron> for the rollback drivers
#2436 [19:09] <urielsalis> iBurke, ashley is on curse chat
#2437 [19:09] <chris558123> Aaron
#2438 [19:09] <mattym> ??> Aaron win/dxdiag
#2439 [19:09] <iBurke> urielsalis, who's that?
#2440 [19:09] <Absol> Aaron: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2441 [19:09] <chris558123> can you help me plz?
#2442 [19:09] * PwnerXander007 [PwnerXander007@notlogged] has quit. (Quit: Web client closed)
#2443 [19:09] <iBurke> chris558123, ask
#2444 [19:09] <Aaron> nvm
#2445 [19:10] * CubeTheThird [CubeTheThird@notlogged] has quit. (Client Quit)
#2446 [19:10] <Aaron> i clicked on the link absol provided
#2447 [19:10] <Aaron> it brought me to the website with an older driver
#2448 [19:10] <urielsalis> iBurke, <iBurke> riptide52 exists (logged in 31 s ago from iBurke@ipv6.3.xi.elitebnc.org)
#2449 [19:10] <iBurke> what I am so confuse
#2450 [19:10] <chris558123> i have a problem with my minecraft multyplayer
#2451 [19:11] <iBurke> be more specific
#2452 [19:11] <chris558123> on my mc launcher it said play offline
#2453 [19:11] * Aaron [Aaron@notlogged] has quit. (Client Quit)
#2454 [19:11] <iBurke> ??<< account/send-email
#2455 [19:12] <chris558123> what?
#2456 [19:12] <iBurke> ??> chris558123 launcher/relog
#2457 [19:12] <Absol> chris558123: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2458 [19:13] * DarkNoddy [DarkNoddy@notlogged] has joined #minecrafthelp
#2459 [19:14] <chris558123> I Did tht before it said an error
#2460 [19:15] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#2461 [19:15] <mattym> chris558123, What is the exact error it gives you.
#2462 [19:17] <chris558123> hold on
#2463 [19:18] * By77Fast [By77Fast@notlogged] has joined #minecrafthelp
#2464 [19:20] <By77Fast> Hello! I'm trying to run Minecraft on my desktop, but it is giving me the Exception Pixel format not accelerated. I tried to test the drivers on my device and even reinstalled them, but to no avail.
#2465 [19:20] <By77Fast> I was told earlier to give this link: http://paste.ubuntu.com/23866782/
#2466 [19:20] <chris558123> it said sockettimeout
#2467 [19:20] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#2468 [19:20] <mattym> By77Fast, One moment
#2469 [19:20] <mattym> chris558123, Is that all?
#2470 [19:22] <mattym> By77Fast, Your graphics hardware doesnt meet the minimum requirements, and doesnt have Windows 7 drivers. But, try to Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#2471 [19:22] <chris558123> yes
#2472 [19:22] <mattym> ??> chris558123 tools/hjt
#2473 [19:22] <Absol> chris558123: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2474 [19:22] <Absol> chris558123: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2477 [19:27] <By77Fast> Thank you so much mattym, I installed the Catalyst and it works fine. I've been trying to fix that issue for a bit but never came across that software. Thanks again!
#2478 [19:27] * By77Fast [By77Fast@notlogged] has quit. (Quit: Web client closed)
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#2482 [19:34] * goober27 [goober27@notlogged] has joined #minecrafthelp
#2483 [19:35] <goober27> Receiving invalid credentials error in Minecraft launcher + Mojang website. We're having a LAN party and all of us are having the same issue. Nobody can log in.
#2484 [19:36] <urielsalis> ??> goober27 login/throttle
#2485 [19:36] <Absol> goober27: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2486 [19:36] <Absol> goober27: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2487 [19:38] * Josh_ [Josh_@notlogged] has joined #minecrafthelp
#2488 [19:39] <goober27> Well, that is news to me. Thanks for sharing. Mightily frustrating.
#2489 [19:43] * chris558123 [chris558123@notlogged] has quit. (Ping timeout: 180 seconds)
#2490 [19:47] * goober27 [goober27@notlogged] has quit. (Ping timeout: 180 seconds)
#2491 [19:49] * anzoplayz [anzoplayz@notlogged] has joined #minecrafthelp
#2492 [19:51] <anzoplayz> i try to load minecraft and it wont launch plsease help me
#2493 [19:53] * apunte1 [apunte1@notlogged] has joined #minecrafthelp
#2494 [19:55] <mattym> anzoplayz, What happens when you try?
#2495 [19:55] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#2496 [19:55] * apunte1 [apunte1@notlogged] has quit. (Client Quit)
#2497 [19:56] * Nucker [Nucker@notlogged] has joined #minecrafthelp
#2498 [19:56] <Nucker> Hello all world!
#2499 [19:56] <Nucker> I have a problem
#2500 [19:57] <mattym> Nucker, Please explain it.
#2501 [19:57] <anzoplayz> i try to launch minecraft and it wont launch my mc
#2502 [19:57] <anzoplayz> itll blank screen and then crash
#2503 [19:57] <Nucker> I'm having time in minecraft with my Nvdia 1050ti graphics card is lag
#2504 [19:57] <urielsalis> ??> anzoplayz launcher/crash-log
#2505 [19:57] <Absol> anzoplayz: We need to see your crash log, which appears after a crash.
#2506 [19:57] <Absol> anzoplayz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2507 [19:57] <Nucker> I've updated my drivers
#2508 [19:58] <Nucker> No crash
#2509 [19:58] <mattym> ??> NickG365 win/dxdiag
#2510 [19:58] <Absol> NickG365: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2511 [19:58] <urielsalis> Nucker, nvidia gpu?
#2512 [19:58] <urielsalis> Nucker, and it started happening yesterday?
#2513 [19:59] <Nucker> Nvdia GPU 1050ti
#2514 [19:59] <Nucker> It is lag, when the tnt explodes, otherwise the fps are stable, I need to solve the tnt when it explodes
#2515 [19:59] <mattym> urielsalis, It doesnt seem to be that issue.
#2516 [19:59] <urielsalis> I though he was crashing, leaving you to him lol
#2517 [19:59] <mattym> Nucker, Can you follow the instructions Absol linked.
#2518 [19:59] <Nucker> Mattym how??
#2519 [20:00] <mattym> Nucker, Click the link Absol wrote to you in chat, and follow the instructions.
#2520 [20:00] <Nucker> this is link? http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2521 [20:00] <mattym> Nucker, Yes
#2522 [20:01] <Nucker> one moment
#2523 [20:01] <anzoplayz> ok will do sir let me just copy it real fast
#2524 [20:02] <Nucker> Check http://paste.ubuntu.com/23866944/
#2525 [20:02] * Burriots [Burriots@notlogged] has joined #minecrafthelp
#2526 [20:02] <Burriots> hello?
#2527 [20:03] <mattym> Nucker, One moment
#2528 [20:03] <Burriots> wat
#2529 [20:03] <anzoplayz> http://paste.ubuntu.com/23866946/
#2530 [20:03] <Nucker> Ok no problem mattym
#2531 [20:03] <anzoplayz> there's the crash log
#2532 [20:03] <mattym> Nucker, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to reinstall the previous version.
#2533 [20:03] <mattym> Nucker, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113448 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2534 [20:03] <Burriots> matt
#2535 [20:03] <Burriots> I have nvidia also
#2536 [20:03] <Burriots> and it isnt working
#2537 [20:03] <mattym> Burriots, Laptop or Desktop?
#2538 [20:03] <Burriots> desktop
#2539 [20:03] <mattym> Burriots, Windows version?
#2540 [20:03] <Burriots> yes
#2541 [20:03] <mattym> Burriots, What is your windows version
#2542 [20:04] <Burriots> 10
#2543 [20:04] <Nucker> Please specify the problem in ubuntu link
#2544 [20:04] <Burriots> ok how do i do that
#2545 [20:04] <mattym> Burriots, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113448 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2546 [20:04] <Burriots> ok
#2547 [20:04] <mattym> Nucker, Read the info i sent you
#2548 [20:04] <Burriots> ill get back to u soon
#2549 [20:04] <anzoplayz> http://paste.ubuntu.com/23866946/
#2550 [20:04] <urielsalis> ??> anzoplayz mods
#2551 [20:04] <Absol> anzoplayz: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2552 [20:04] <Absol> anzoplayz: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2553 [20:04] <Burriots> matt that isnt the lastest driver though
#2554 [20:05] <Nucker> Minecraft runs normally, I have even, just installed my latest nvidia driver
#2555 [20:05] <Burriots> still do it?
#2556 [20:05] <urielsalis> Burriots, latest nvidia driver is bugged
#2557 [20:05] <mattym> Burriots, Yes
#2558 [20:05] <Burriots> ok
#2559 [20:05] <Burriots> I had that driver and mc would crash saying something about LWGlL and openAl
#2560 [20:05] <mattym> Burriots, Use that one, do not update till they put on out dated after 1/24
#2561 [20:05] <Burriots> ok
#2562 [20:06] <anzoplayz> absol, but it doesnt have to do with mods it has to with my mc not launching and just crashing, there's no way of helping me??
#2563 [20:06] <Burriots> anzo
#2564 [20:06] <Burriots> what is ahppening
#2565 [20:06] <mattym> anzoplayz, Remove the mods
#2566 [20:06] <Burriots> happening
#2567 [20:06] <mattym> ??> anzoplayz win/reinst
#2568 [20:06] <Absol> anzoplayz: You may need to reinstall the locally installed files that Minecraft puts into place.
#2569 [20:06] <anzoplayz> can i get them back
#2570 [20:06] <Absol> anzoplayz: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2571 [20:06] <Nucker> My minecraft is not closing or crashing
#2572 [20:06] * hi [hi@notlogged] has joined #minecrafthelp
#2573 [20:06] <mattym> anzoplayz, Not till we figure out what the issue is.
#2574 [20:07] <Nucker> check http://prntscr.com/e0f5h2
#2575 [20:07] <mattym> Nucker, read what I said.
#2576 [20:07] <anzoplayz> ok so remove the mods then launch mc again>??
#2577 [20:07] <hi> Hi can anyone help me?
#2578 [20:07] <hi> My minecraft says java tm binary has failed
#2579 [20:07] <mattym> Nucker, There is a problem with the most recent Nvidia drivers, the ones you currently have
#2580 [20:07] <mattym> hi, Does it give you any other info after that?
#2581 [20:07] <hi> Will it ever be fixed?
#2582 [20:07] <mattym> Nucker, Download the ones you were linked, and install them.
#2583 [20:07] <mattym> hi, Only read the messages with your name at the start.
#2584 [20:08] <hi> Only some clients such as 5zig and hacked clients force this problem for me
#2585 [20:08] <hi> Will do
#2586 [20:08] <mattym> hi, We dont help with hacked clients.
#2587 [20:08] <Burriots> what does exit code 1 mean
#2588 [20:08] * hi_ [hi_@notlogged] has joined #minecrafthelp
#2589 [20:08] <hi_> oops i disconnected
#2590 [20:08] <Burriots> any1 know what exit code 1 is?
#2591 [20:08] <mattym> Burriots, Nothing.
#2592 [20:09] <Burriots> oh ok
#2593 [20:09] <Nucker> It is not with the recent one, it has caused me the same problem since I acquired the graphics card, the fps right now are stable 120-200 fps, when someone turns on tnt one stops for 2 seconds and returns and stabilizes only when the tnt
#2594 [20:09] <hi_> But yes, the problem says java tm binary has failed and the only minecraft versions working are the plain vanilla minecraft ones
#2595 [20:09] <Burriots> Nothing works for me
#2596 [20:09] <mattym> hi_, Yes, then the game is working fine for you. we do not help with 3rd part launchers or addons
#2597 [20:09] <Burriots> I can play from anywhere to 5mins-1hour and there is a crash
#2598 [20:09] <Burriots> on vinilla
#2599 [20:10] <mattym> Burriots, Did you remove the mods?
#2600 [20:10] <hi_> It wont let me launch any mods with it though.
#2601 [20:10] <Burriots> yes
#2602 [20:10] <Burriots> it happens with and without mods
#2603 [20:10] <mattym> Burriots, Is the game crashing yet?
#2604 [20:10] <Burriots> It crashes very quickly yes
#2605 [20:10] <Burriots> Ever since i got the gtx 1070
#2606 [20:10] <Burriots> it has started to crash
#2607 [20:10] <Burriots> but other games dont
#2608 [20:10] <hi_> same burriots
#2609 [20:10] <hi_> I think the new driver is bugged
#2610 [20:10] <anzoplayz> i removed all mods
#2611 [20:10] <Burriots> I have had this problem since christmas
#2612 [20:10] <anzoplayz> heere's the log [18:10:21] [main/INFO] [LaunchWrapper]: Loading tweak class name cpw.mods.fml.common.launcher.FMLTweaker [18:10:21] [main/INFO] [LaunchWrapper]: Using primary tweak class name cpw.mods.fml.common.launcher.FMLTweaker [18:10:21] [main/INFO] [LaunchWrapper]: Calling tweak class cpw.mods.fml.common.launcher.FMLTweaker [18:10:21] [main/INFO] [FML]: Forge Mod Loader version 7.99.40.1614 for Minecraft 1.7.10 loading [18:10:
#2613 [20:10] <anzoplayz> woops
#2614 [20:11] <mattym> Burriots, Stop getting distracted by directions given to others.
#2615 [20:11] <hi_> I just got it yesterday
#2616 [20:11] <mattym> Burriots, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113448 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2617 [20:11] <Nucker> It's not with the recent one, I've caused the same problem since the graphics card, the fps right now son stable 120- 200 fps, when someone turns tnt one stops for 2 seconds and returns and stabilizes only when the tnt
#2618 [20:11] <mattym> Burriots, Read the info i just gave you.
#2619 [20:11] <anzoplayz> http://paste.ubuntu.com/23867021/
#2620 [20:11] * fanguangting [fanguangting@notlogged] has joined #minecrafthelp
#2621 [20:11] * hi [hi@notlogged] has quit. (Ping timeout: 180 seconds)
#2622 [20:11] <mattym> anzoplayz, You didnt do the instructions
#2623 [20:11] <mattym> ??> anzoplayz win/reinst
#2624 [20:11] <Absol> anzoplayz: You may need to reinstall the locally installed files that Minecraft puts into place.
#2625 [20:11] <Nucker> How do I solve the lag when tnt explodes
#2626 [20:11] <Absol> anzoplayz: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2627 [20:11] <anzoplayz> where do i do win/reinst
#2628 [20:11] <anzoplayz> in start?
#2629 [20:12] <Burriots> Matt I had that driver b4 and the game still crashed should i still install it
#2630 [20:12] <mattym> anzoplayz, You do the instructions Absol wrote.
#2631 [20:12] <mattym> Burriots, Yes
#2632 [20:12] <Burriots> ok
#2633 [20:12] <mattym> Nucker, There is nothing we can do to diagnose that error while you are using a broken driver.
#2634 [20:13] <Burriots> so i do custom install then clean?
#2635 [20:13] <mattym> Burriots, Yes
#2636 [20:13] <Burriots> ok
#2637 [20:13] <Nucker> Are you 100% sure that the driver is failing? mattym
#2638 [20:13] <mattym> Nucker, It may not be causing your specific issue, but we cant troubleshoot to see what will improve it while you are using a driver known to cause further issues.
#2639 [20:14] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2640 [20:14] * hi_ [hi_@notlogged] has quit. (Ping timeout: 180 seconds)
#2641 [20:15] <anzoplayz> http://paste.ubuntu.com/23867035/ i deleted all mods
#2642 [20:15] <mattym> ??> anzoplayz win/dxdiag
#2643 [20:15] <Absol> anzoplayz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2644 [20:16] <Nucker> I explain, the problem is not the driver, since this normal, yesterday with version 376.33 is causing the same problem, is always causing the problem, that when I turn 8-5 blocks of tnt and explode cause a lot of lag, I want to know how I solved that, it is not the version of nvidia, since yesterday I had the 376.33
#2645 [20:16] <Burriots> nucker
#2646 [20:16] <Burriots> what gpu
#2647 [20:16] <Nucker> 1050ti
#2648 [20:16] <mattym> Nucker, Yes, but as I explained, we are not going to troubleshoot an issue while you are using a driver with known issues.
#2649 [20:17] <Nucker> Burriots 1050ti
#2650 [20:18] <anzoplayz> ive done it http://paste.ubuntu.com/23867047/
#2651 [20:18] <mattym> anzoplayz, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to reinstall the previous version.
#2652 [20:18] <mattym> anzoplayz, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2653 [20:18] <anzoplayz> ok ill try it thanks so much, its been very annoying
#2654 [20:19] <Nucker> i Uninstalling the ultimate version http://prntscr.com/e0f8ty
#2655 [20:19] <mattym> Nucker, Dont uninstall
#2656 [20:19] <mattym> Nucker, Just reinstall with the driver you were linked.
#2657 [20:19] * Josh_ [Josh_@notlogged] has quit. (Quit: Web client closed)
#2658 [20:20] <Nucker> A clean installation?
#2659 [20:20] <mattym> Nucker, Yes
#2660 [20:20] <Nucker> ok
#2661 [20:21] <Burriots> matt i went into nvidia settings and messed around it hasnt crashed yet but idk
#2662 [20:22] <Nucker> Mattym sorry your working on the Minecraft team is it true?
#2663 [20:22] <mattym> No
#2664 [20:23] * Compacfoxi [Compacfoxi@notlogged] has joined #minecrafthelp
#2665 [20:24] * Mobdestroyer987 [Mobdestroyer987@notlogged] has joined #minecrafthelp
#2666 [20:24] <Mobdestroyer987> Can anyone help?
#2667 [20:24] <mattym> Mobdestroyer987, Explain what you need help with.
#2668 [20:24] <Mobdestroyer987> Changed my name
#2669 [20:24] <Mobdestroyer987> And it states
#2670 [20:24] <Mobdestroyer987> Error autheticating to minecraft.net
#2671 [20:24] <mattym> ??> Mobdestroyer987 launcher/relog
#2672 [20:25] <Absol> Mobdestroyer987: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2673 [20:25] <Mobdestroyer987> Okay ill try
#2674 [20:25] <Mobdestroyer987> Thanks <3
#2675 [20:25] <Mobdestroyer987> you guys are great <3
#2676 [20:27] * Chest_Bot [Chest_Bot@notlogged] has joined #minecrafthelp
#2677 [20:27] <Chest_Bot> h
#2678 [20:28] <Chest_Bot> is anyone there
#2679 [20:28] <mattym> Yes
#2680 [20:28] <Chest_Bot> how do u fix the issue when mincraft crashes and just says Completely ignored arguments: [--nativeLauncherVersion, 307] [21:22:44] [Client thread/INFO]: Setting user: Chest_Bot [21:22:45] [Client thread/INFO]: LWJGL Version: 2.9.4
#2681 [20:28] <mattym> ??> Chest_Bot win/dxdiag
#2682 [20:28] <Absol> Chest_Bot: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2683 [20:29] * Mobdestroyer987 [Mobdestroyer987@notlogged] has quit. (Ping timeout: 180 seconds)
#2684 [20:29] <Chest_Bot> click on the link
#2685 [20:29] <Chest_Bot> will that help me?
#2686 [20:29] <mattym> Chest_Bot, Go to the link, follow the instructions, come back with the info it has you create
#2687 [20:29] <Chest_Bot> its down
#2688 [20:29] <Chest_Bot> dosent work
#2689 [20:29] <mattym> ??> Chest_Bot win/dxdiag/manual
#2690 [20:30] <Absol> Chest_Bot: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2691 [20:30] <Absol> Chest_Bot: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2692 [20:30] <mattym> Chest_Bot, Follow the instructions Absol wrote
#2693 [20:33] * Burriots [Burriots@notlogged] has quit. (Quit: Web client closed)
#2694 [20:34] <anzoplayz> thanks it works
#2695 [20:34] <anzoplayz> should i put my mods back in?
#2696 [20:34] <anzoplayz> or u think its gonna crash
#2697 [20:34] <mattym> anzoplayz, Thats up to you, if it causes an issue we cant help with it.
#2698 [20:34] * Burriots [Burriots@notlogged] has joined #minecrafthelp
#2699 [20:34] <Burriots> matt?
#2700 [20:34] <mattym> Yes
#2701 [20:35] <Burriots> im installing the clean install currently
#2702 [20:35] <mattym> Ok
#2703 [20:35] <Nucker> i equal
#2704 [20:36] <Nucker> noooo
#2705 [20:36] <Nucker> error!
#2706 [20:36] <mattym> Nucker, What error?
#2707 [20:36] <Nucker> http://prntscr.com/e0fdjc
#2708 [20:37] <mattym> Nucker, Did you choose the custom install method and the clean install option?
#2709 [20:37] <Burriots> the installation of nvidia can no longer continue
#2710 [20:37] <Burriots> translateed
#2711 [20:37] <Nucker> Clean!
#2712 [20:38] <Burriots> I installed it all lets see if it worked
#2713 [20:39] <mattym> Nucker, Did you choose the custom install method and the clean install option? Its a yes or no question
#2714 [20:39] <Nucker> It appears to me that it is not compatible
#2715 [20:39] * nindey [nindey@notlogged] has joined #minecrafthelp
#2716 [20:39] <Nucker> Yes
#2717 [20:40] <Burriots> it happned agin
#2718 [20:40] <Burriots> same crash
#2719 [20:40] <mattym> Nucker, And you downloaded the one from this link http://www.nvidia.com/download/driverResults.aspx/113448 ?
#2720 [20:40] <Burriots> it goes into a black screen and then i have to end the task
#2721 [20:40] <Nucker> yes
#2722 [20:40] <Nucker> Should I restart my pc?
#2723 [20:40] <mattym> Burriots, The driver reinstall finished without error right?
#2724 [20:40] <Burriots> yes
#2725 [20:41] <mattym> Nucker, Yes try restarting, then doing a clean install of the driver.
#2726 [20:41] <Burriots> I have been trying to fix since christmas
#2727 [20:41] <mattym> ??> Burriots win/reinst
#2728 [20:41] <Nucker> ok one moment
#2729 [20:41] <Absol> Burriots: You may need to reinstall the locally installed files that Minecraft puts into place.
#2730 [20:41] <Absol> Burriots: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2731 [20:41] <mattym> Burriots, Try the instructions Absol sent, then let me know what happens.
#2732 [20:41] <Burriots> I did that yesterday but should i try again
#2733 [20:41] <mattym> Burriots, Yes
#2734 [20:41] <Burriots> ok
#2735 [20:43] * anzoplayz [anzoplayz@notlogged] has quit. (Ping timeout: 180 seconds)
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#2737 [20:44] * Nucker [Nucker@notlogged] has quit. (Ping timeout: 180 seconds)
#2738 [20:44] <JuanDiSalvo> Hola
#2739 [20:44] <mattym> Hello
#2740 [20:45] <JuanDiSalvo> Hablan español?
#2741 [20:45] <mattym> ??> JuanDiSalvo lang/es
#2742 [20:45] <Absol> JuanDiSalvo: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2743 [20:45] <JuanDiSalvo> Okay
#2744 [20:46] * JuanDiSalvo [JuanDiSalvo@notlogged] has quit. (Client Quit)
#2745 [20:47] * Sickem [Sickem@notlogged] has joined #minecrafthelp
#2746 [20:47] <Burriots> I could of translated
#2747 [20:47] <mattym> Burriots, Read what the message says
#2748 [20:47] <Burriots> I dont got no error msg
#2749 [20:47] <mattym> Burriots, Did you reinstall the files yet?
#2750 [20:47] <Burriots> no
#2751 [20:47] <Burriots> sorry
#2752 [20:47] <Burriots> ill stop tpying
#2753 [20:47] <Sickem> Hey, I'm ip banned from my 3 accounts, it will not let me log onto them?
#2754 [20:47] <mattym> ??> Sickem login/throttle
#2755 [20:47] <Sickem> Can anybody help me with it?
#2756 [20:47] <Absol> Sickem: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2757 [20:47] <Absol> Sickem: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2758 [20:48] <Sickem> I can't wait an hour though. I'm trying to play right now this is completely retarded.
#2759 [20:48] <mattym> Sickem, Well, unfortunately you will need to wait.,
#2760 [20:48] <Sickem> Aren't you able to cancel the lockout at all?
#2761 [20:49] <mattym> Sickem, Do you see the part in the message where it says "...and cannot be overridden."
#2762 [20:49] * Compacfoxi [Compacfoxi@notlogged] has quit. (Quit: Web client closed)
#2763 [20:49] <Sickem> You're seriously not able to override your own system?
#2764 [20:49] <mattym> Sickem, One, not our system, and still no.
#2765 [20:50] <mattym> Sickem, The problem has been explained to you, there is no other way around it.
#2766 [20:50] * Nucker [Nucker@notlogged] has joined #minecrafthelp
#2767 [20:50] <Nucker> i come back
#2768 [20:50] <Sickem> I'm completely dumbfounded at how bad Mojang is. I paid for 3 accounts and can't login to them.
#2769 [20:50] <Burriots> the game downloaded files
#2770 [20:50] <Burriots> and it started but black screen
#2771 [20:50] <Sickem> A complete waste of money if I can't use my accounts.
#2772 [20:51] <mattym> ??> Burriots launcher/open
#2773 [20:51] <Absol> Burriots: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2774 [20:51] <mattym> Burriots, Do the instructions Absol wrote, then start the game.
#2775 [20:51] <Burriots> ok
#2776 [20:51] <mattym> Burriots, Once it freezes on the screen, go back to the launcher. Then follow the instructions from Absol
#2777 [20:51] <mattym> Burriots, Once it freezes on the screen, go back to the launcher. Then follow the instructions from Absol
#2778 [20:51] * Sickem [Sickem@notlogged] has left #minecrafthelp
#2779 [20:51] <mattym> ??> Burriots launcher/game-output
#2780 [20:51] <Absol> Burriots: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2781 [20:51] <Absol> Burriots: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2782 [20:51] <Burriots> ok
#2783 [20:52] <mattym> Nucker, After the restart, did you try doing the clean install again.
#2784 [20:53] <Burriots> U want the launcher log or game output?
#2785 [20:53] <mattym> Burriots, Both if you can
#2786 [20:55] <Burriots> http://paste.ubuntu.com/23867166/
#2787 [20:56] <mattym> Burriots, And the game output?
#2788 [20:56] <Burriots> it is the first peice of text
#2789 [20:56] <Burriots> where is says the Gl error
#2790 [20:56] <Nucker> mattym yes i have installed
#2791 [20:57] <Nucker> what is the next
#2792 [20:57] <mattym> Nucker, Can you load into a world, select F3, then let me know what the game is currently listing as the graphics device on the right part of the screen.
#2793 [20:58] <mattym> Burriots, Are you sure you followed the reinstall instructions from Absol exactly.
#2794 [20:58] <Burriots> Yes I deleted everything in .minecraft but Saves
#2795 [20:59] <mattym> Burriots, Can you try to load into a single player world, and get me a new game output report
#2796 [20:59] <Burriots> yes
#2797 [21:00] <Nucker> http://prntscr.com/e0fjuc
#2798 [21:00] <Nucker> check
#2799 [21:01] <mattym> ??> Nucker win/reinst
#2800 [21:01] <Absol> Nucker: You may need to reinstall the locally installed files that Minecraft puts into place.
#2801 [21:01] <Absol> Nucker: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2802 [21:01] <Burriots> https://paste.ubuntu.com/23867183/
#2803 [21:01] <Burriots> wait
#2804 [21:01] <Burriots> dont looka t that
#2805 [21:01] <Burriots> wrong one
#2806 [21:02] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#2807 [21:02] <Burriots> https://paste.ubuntu.com/23867185/
#2808 [21:02] <Burriots> thats the right one
#2809 [21:02] * sneezing_panda_ [sneezing_panda_@notlogged] has quit. (Ping timeout: 206 seconds)
#2810 [21:03] <Nucker> i deleted all minecraft!
#2811 [21:03] <mattym> Burriots, Can you see what happens on the latest version, if it has an issue, get me the game output for that one(from single player)
#2812 [21:03] <Burriots> ok
#2813 [21:03] <mattym> Nucker, Load back in and see if you still have the issue.
#2814 [21:04] <Nucker> downloading
#2815 [21:05] <Nucker> is recommendable install optifine?
#2816 [21:05] <mattym> Nucker, No
#2817 [21:05] <Nucker> ok
#2818 [21:05] <mattym> Nucker, We do not support mods here.
#2819 [21:05] <Nucker> http://prntscr.com/e0fl3k
#2820 [21:06] <Nucker> Because always minecraft leaves me that
#2821 [21:06] <mattym> Nucker, Can you also get a new dxdiag report. http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2822 [21:06] <mattym> Nucker, That file is normal
#2823 [21:06] <Nucker> ok
#2824 [21:06] * Nucker [Nucker@notlogged] has joined #minecrafthelp
#2825 [21:07] <Nucker> please sendme now the link ubuntu
#2826 [21:07] <Nucker> please
#2827 [21:07] <mattym> Nucker, Can you also get a new dxdiag report. http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2828 [21:07] <Nucker> http://paste.ubuntu.com/23867200/
#2829 [21:08] <Burriots> matt ill be back n a bit i gtg take shower and stuff i will get u the log when i get back
#2830 [21:08] <Burriots> pls remember
#2831 [21:08] <Burriots> me
#2832 [21:08] <mattym> Nucker, Is 720 the maximum resolution for your monitor?
#2833 [21:08] <Nucker> Yes mattym
#2834 [21:09] <Nucker> check minecraft lag
#2835 [21:09] <Nucker> http://prntscr.com/e0fm2a
#2836 [21:10] <mattym> Nucker, Your monitor is not capable of handling more than 60. If your only issue is that you see an arbitrary number drop every now and then, thats normal and not an issue.
#2837 [21:11] <Nucker> Do I have to use HDMI?
#2838 [21:11] <Nucker> in tv
#2839 [21:11] <mattym> Nucker, What are you currently using?
#2840 [21:12] <Nucker> HDMI to VGA adapter
#2841 [21:12] <mattym> Nucker, Better monitor may help, but most still only actually support displaying up to 60FPS.
#2842 [21:13] <Nucker> But right before speaking in this chat I was running at 200-250 fps
#2843 [21:13] <Nucker> is rare!
#2844 [21:14] <mattym> Nucker, Thats a number you get when using a mod. And is pointless, because as already mentioned, your display only uses 60
#2845 [21:15] <Nucker> And if I exploit tnt is not going to lock up?
#2846 [21:15] <mattym> Nucker, Have you tried?
#2847 [21:16] <mattym> Nucker, And besides minecraft and this chat, are you running any other programs?
#2848 [21:16] <Nucker> Minecraft only
#2849 [21:19] <Nucker> http://prntscr.com/e0fohr
#2850 [21:19] <Nucker> check lag :(
#2851 [21:19] * minermanthetwo [minermanthetwo@notlogged] has joined #minecrafthelp
#2852 [21:19] <mattym> Nucker, I cant see lag in a picture.
#2853 [21:20] * minermanthetwo [minermanthetwo@notlogged] has quit. (Client Quit)
#2854 [21:20] <Nucker> the fps
#2855 [21:20] <mattym> Nucker, And you were told not to reinstall mods.
#2856 [21:20] <Nucker> Thanks have a good night
#2857 [21:21] <Nucker> :)
#2858 [21:21] <mattym> Nucker, And if all you mean by lag is that the FPS goes down when that happens.
#2859 [21:21] <mattym> there is nothing you can do, thats just how the game responds.
#2860 [21:21] <Nucker> Yes
#2861 [21:21] <Nucker> Bye thanks! for you support
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#2865 [21:48] <Burriots> matt
#2866 [21:48] <Burriots> any helpers
#2867 [21:48] <mattym> Yes
#2868 [21:48] <Burriots> I tried the lastest version dosent seem to happen on there
#2869 [21:49] <Burriots> but I rlly need to use 1.7.10
#2870 [21:49] <Burriots> I like mc for the pvp
#2871 [21:49] <mattym> Burriots, Well if it works on the latest, it means its an issue that they resolved at some point.
#2872 [21:49] <Burriots> not building or survival
#2873 [21:49] <Burriots> on my other pc 1.7.10 works
#2874 [21:49] <mattym> Burriots, If its not working on older versions, there is nothing that can be done.
#2875 [21:49] <mattym> Burriots, Yeah, its probably an issue specific to something on your PC.
#2876 [21:49] <Burriots> ok
#2877 [21:50] <Burriots> So I can't play mc anymore
#2878 [21:50] <Burriots> ok
#2879 [21:50] <Burriots> thanks
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#2882 [21:58] <Arkesion> absol. i find it funny because that was exactly what was going on. thanks for helping immediately xD
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#2888 [22:21] <ajuda> como atualiza meu minecraft?
#2889 [22:22] <mattym> ??> ajuda lang/pt
#2890 [22:22] <Absol> ajuda: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#2892 [22:25] * Toxic [Toxic@notlogged] has joined #minecrafthelp
#2893 [22:26] <Toxic> 1.7.2 is having a Gl error invalid framebuffer operation
#2894 [22:26] <mattym> Toxic, As you were told earlier, use the recent version.
#2895 [22:26] <Toxic> I have rolledback driver , reinstalled mc
#2896 [22:26] <Toxic> and I cant use newer one because I cant play the good servers with it
#2897 [22:27] <Toxic> I pvp
#2898 [22:27] <Toxic> I dont build
#2899 [22:27] <Toxic> U cant pvp in 1.11
#2900 [22:27] <Toxic> its cancer
#2901 [22:27] <mattym> Toxic, That doesn't matter, your issue was fixed in a newer version, there is nothing you can do for the older ones.
#2902 [22:27] <Toxic> so everyone with the same pc specs as me are having the prob or something?
#2903 [22:28] <Toxic> I happned right when I installed my GTX 1070
#2904 [22:28] <Toxic> it
#2905 [22:28] <mattym> Toxic, No idea. But you have the problem on an older version and not the newer.
#2906 [22:28] <mattym> Toxic, If it works on the latest, use the latest.
#2907 [22:28] <Toxic> Idk man I have been playing that server since 2012
#2908 [22:28] <Toxic> this is first time for me
#2909 [22:28] * sneezing_panda_ [sneezing_panda_@notlogged] has joined #minecrafthelp
#2910 [22:28] <ajuda> how do l update my minecraft?
#2911 [22:28] <mattym> Toxic, Has nothing to do with the server.
#2912 [22:28] <mattym> ajuda, It usually updates itself. What version are you currently on?
#2913 [22:29] <mattym> Toxic, If you want support with older versions, try the forums.
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#2916 [22:33] * QuickScopedkid [QuickScopedkid@notlogged] has joined #minecrafthelp
#2917 [22:33] <QuickScopedkid> hello
#2918 [22:33] <thgilfodrol> hello
#2919 [22:33] <QuickScopedkid> can anyone help me
#2920 [22:33] <thgilfodrol> what is the problem?
#2921 [22:34] <QuickScopedkid> So i have recently forgot my last security question and i do not have access to my email what do i do
#2922 [22:35] <QuickScopedkid> #minecrafthelp!
#2923 [22:35] <thgilfodrol> ??> QuickScopedkid account/send-email
#2924 [22:35] <Absol> QuickScopedkid: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2925 [22:35] <Absol> QuickScopedkid: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2926 [22:35] <QuickScopedkid> ?
#2927 [22:35] <QuickScopedkid> As i said before i do not have the email anymore
#2928 [22:35] <thgilfodrol> QuickScopedkid: you don't need an email account
#2929 [22:36] <mattym> QuickScopedkid, For account issues that is your only option.
#2930 [22:36] <QuickScopedkid> so what do i have doo
#2931 [22:37] <QuickScopedkid> write an email
#2932 [22:37] <mattym> QuickScopedkid, Read the info Absol wrote.
#2933 [22:39] <QuickScopedkid> thgilfodrol
#2934 [22:39] <QuickScopedkid> ops
#2935 [22:40] <mattym> QuickScopedkid, You need to fill out the form here https://help.mojang.com/customer/portal/emails/new
#2936 [22:40] <mattym> It is your only option.
#2937 [22:43] <QuickScopedkid> I know that I am but how do i get the transition code...
#2938 [22:43] <mattym> ??> QuickScopedkid account/trans-id
#2939 [22:43] <Absol> QuickScopedkid: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2940 [22:43] <mattym> QuickScopedkid, Check the link Absol posted, see what type of payment you used and when.
#2941 [22:44] <mattym> QuickScopedkid, If you cant find it, continue without it and see home Mojang responds.
#2942 [22:44] <QuickScopedkid> ok
#2943 [22:44] <mattym> see how*
#2944 [22:50] <QuickScopedkid> im doing it
#2945 [22:50] <QuickScopedkid> thank you for the help
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