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#15 [01:13] <helpmepls> ever since i had updated to the new launcher i just simply cannot play minecraft and it just keeps crashing everytime i hit play
#16 [01:13] <helpmepls> can anyone help?
#17 [01:14] <thgilfodrol> ??> helpmepls launcher/crash-log
#18 [01:14] <Absol> helpmepls: We need to see your crash log, which appears after a crash.
#19 [01:14] <Absol> helpmepls: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#20 [01:14] <helpmepls> i have a gyazo of it would that help
#21 [01:14] <helpmepls> https://gyazo.com/9deea68e8ef44ec71d384a54c5666a0a
#22 [01:15] <helpmepls> i also put it in paste bin
#23 [01:15] <thgilfodrol> for the future, pastes are more favourable, but there's enough information there
#24 [01:15] <helpmepls> http://paste.ubuntu.com/23873570/
#25 [01:15] <thgilfodrol> ??> helpmepls win/dxdiag
#26 [01:15] <Absol> helpmepls: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#27 [01:17] <helpmepls> http://paste.ubuntu.com/23873583/
#28 [01:19] <thgilfodrol> helpmepls: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#29 [01:19] <thgilfodrol> helpmepls: which option would you like to take?
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#31 [01:20] <helpmepls> what does 3division do exactly
#32 [01:20] <thgilfodrol> do you have 3d glasses?
#33 [01:20] <helpmepls> no i do not
#34 [01:20] <thgilfodrol> likely not useful for you in that case
#35 [01:20] <helpmepls> okay
#36 [01:21] <helpmepls> so i gues new drivers without 3division
#37 [01:22] <helpmepls> so is there a link to install the new nvida drivers without 3divison
#38 [01:22] <thgilfodrol> one moment
#39 [01:23] <thgilfodrol> helpmepls: download the driver installer at http://www.nvidia.com/download/driverResults.aspx/114350/en-us
#40 [01:23] <thgilfodrol> helpmepls: run the installer, and select Custom Install and uncheck the 3dvision driver
#41 [01:24] <helpmepls> okay
#42 [01:26] * Druss_Rua [Druss_Rua@notlogged] has joined #minecrafthelp
#43 [01:27] <Druss_Rua> Hi folks, need help to launch Minecraft. It was working fine, I was fiddling with graphics cards (for video record), now it's not launching. I've tried to restore it to defaults but to no avail. Any help to get my favourite game back GREATLY appreciated!
#44 [01:27] <thgilfodrol> ??> Druss_Rua win/dxdiag
#45 [01:27] <Absol> Druss_Rua: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#47 [01:30] <Druss_Rua> Here you are. I'll also copy Minecraft crash log if that helps!
#48 [01:30] <Druss_Rua> http://paste.ubuntu.com/23873603/
#49 [01:30] <thgilfodrol> Druss_Rua: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#50 [01:30] <thgilfodrol> Druss_Rua: which option would you like to take?
#51 [01:32] <Druss_Rua> I'll try reinstalling it first without 3dVision - a new NVIDIA driver only downloaded yesterday!
#52 [01:32] <Druss_Rua> Should I be running Minecraft through the NVIDIA or the integrated graphics card afterwards?
#53 [01:32] <thgilfodrol> Druss_Rua: run it from your nvidia gtx950m for optimal performance
#54 [01:33] <Druss_Rua> Thank you. I'll try these options and hopefully they'll work. Thank you very much for your help, it's greatly appreciated!
#55 [01:34] <thgilfodrol> Druss_Rua: np, would you like a link to the latest driver?
#56 [01:42] <Druss_Rua> Please!
#57 [01:43] <thgilfodrol> Druss_Rua: http://www.nvidia.com/download/driverResults.aspx/114350/en-us
#58 [01:44] <thgilfodrol> the guy before you had the exact same issue, on almost the same hardware, and took the same route :p
#59 [01:47] <Druss_Rua> Thank again, the reinstall didn't give me the option to go without 3DVision, and I tried to roll back to pervious driver, but that option wasn't available, so hopefully this one will work!
#60 [01:49] <thgilfodrol> yeah, see if you can find the option to not install the 3dvision driver in the installer from the link I posted
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#65 [01:54] <Druss_Rua> Sorry folks, the options I'm being given in custom installation are: 1) Graphic Driver, 2) NVIDIA GEforce Experience & 3) PhysX System software. No mention of 3dVision... :o(
#66 [01:57] <thgilfodrol> Druss_Rua: hmm, I'm not familiar enough with the nvidia driver installers to give you specific steps, unfortunately
#67 [01:57] <thgilfodrol> Druss_Rua: would you like the previous driver? installing it would also fix the issue
#68 [01:57] <Druss_Rua> Thanks anyway, I'll run with them all and hope for the best. Yes, please, in case this dosen't work!
#69 [01:58] <JesseBlue79> Hello! I have some trouble with my old minecraft.net/Mojang account. Is anybody here who could help me with account problems?
#70 [01:58] <thgilfodrol> Druss_Rua: I'd recommend the downgrade if you're experiencing issues- link is http://www.nvidia.com/download/driverResults.aspx/113444/en-us
#71 [01:59] <thgilfodrol> JesseBlue79: can you provide more information?
#72 [01:59] <Druss_Rua> Thanks again for all your help!
#73 [01:59] <thgilfodrol> Druss_Rua: np, good luck
#74 [02:00] <leighhawkey> so is there a eta on that fix for that driver of itsin nvidias hands ?
#75 [02:01] <thgilfodrol> leighhawkey: there is no eta that I know of- from what I hear, nvidia is working on a solution
#76 [02:01] <thgilfodrol> leighhawkey: you can refer to the bug report in the official mojang bug tracker for updates: https://bugs.mojang.com/browse/MC-112780
#77 [02:04] <JesseBlue79> I try to migrate my old minecraft-Account into a moyang one. The page tells me, that this account is already migrated. (I can't remeber I did this before but okay.)
#78 [02:04] <thgilfodrol> JesseBlue79: what was your old username?
#79 [02:05] <JesseBlue79> Then I try to login into the moyang accopunt and I got the message "Invalide email or password).
#80 [02:05] <JesseBlue79> My old username was "JesseBlue79"
#81 [02:05] <thgilfodrol> JesseBlue79: did you ever change it to Hero_Dungeon6?
#82 [02:06] <JesseBlue79> No
#83 [02:06] <thgilfodrol> JesseBlue79: someone has likely hijacked your account then, as the account previously named JesseBlue79 is now known as Hero_Dungeon6
#84 [02:06] <thgilfodrol> ??> JesseBlue79 account/send-email
#85 [02:06] <Absol> JesseBlue79: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#86 [02:06] <Absol> JesseBlue79: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#87 [02:06] <thgilfodrol> ??> JesseBlue79 account/trans-id
#88 [02:06] <JesseBlue79> I use this one since I bought Minecraft years ago.
#89 [02:06] <Absol> JesseBlue79: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#90 [02:07] <JesseBlue79> Okay I'll try this. Thanks a lot for the help.
#91 [02:08] <thgilfodrol> JesseBlue79: no problem, good luck!
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#94 [02:25] <Mooga> Any fix for the geforce 378.49 issue
#95 [02:25] <thgilfodrol> Mooga: yes
#96 [02:25] <thgilfodrol> Mooga: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#97 [02:26] <Mooga> Ok. Has a bug been filed with nvidia?
#98 [02:26] <thgilfodrol> Mooga: yes, from what I hear nvidia is working on the issue
#99 [02:26] <Mooga> (Forgive if my typing it bad... long night)
#100 [02:27] <thgilfodrol> all good
#101 [02:27] <Mooga> ok, I'll give ti a day.
#102 [02:27] <Mooga> Thanks Brother (or Sister)
#103 [02:27] <thgilfodrol> no problem, good luck
#104 [02:28] <thgilfodrol> Mooga: if you would like to downgrade the driver though, if you provide a link to your dxdiag we can provide a link to the previous driver
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#106 [02:28] * iTrapZ_ [iTrapZ_@notlogged] has joined #minecrafthelp
#107 [02:29] <iTrapZ_> My minecraft wont connect to wifi
#108 [02:29] <thgilfodrol> iTrapZ_: what happens when you try?
#109 [02:29] <Mooga> I have a GTX 970
#110 [02:29] <iTrapZ_> Nothing happens
#111 [02:29] <iTrapZ_> It just wont connet
#112 [02:29] <iTrapZ_> Connect
#113 [02:29] <Mooga> Define nothing
#114 [02:30] <thgilfodrol> Mooga: windows 10, 64 bit?
#115 [02:30] <Mooga> Yes sir
#116 [02:30] <thgilfodrol> Mooga: http://www.nvidia.com/download/driverResults.aspx/113448/en-us
#117 [02:30] <thgilfodrol> iTrapZ_: windows?
#118 [02:31] <iTrapZ_> it says "Sorry, but we couldn't connect to our servers.
#119 [02:31] <thgilfodrol> iTrapZ_: are you on windows?
#120 [02:31] * nightmare_ [nightmare_@notlogged] has joined #minecrafthelp
#121 [02:32] <iTrapZ_> "Please make sure that you are online and that Minecraft isnt blocked"
#122 [02:32] <iTrapZ_> im windows 7
#123 [02:32] <thgilfodrol> ??> iTrapZ_ tools/hjt
#124 [02:32] <Absol> iTrapZ_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#125 [02:32] <Absol> iTrapZ_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#127 [02:32] <iTrapZ_> wat
#128 [02:32] <thgilfodrol> iTrapZ_: follow the instructions written by Absol above
#129 [02:32] <thgilfodrol> iTrapZ_: the program will provide us with diagnostic information relevant to your issue
#130 [02:32] <iTrapZ_> Absol there is no "I accept" button
#131 [02:33] <thgilfodrol> iTrapZ_: have you downloaded the file?
#132 [02:33] <iTrapZ_> which file
#133 [02:33] <thgilfodrol> iTrapZ_: the file linked in Absol's first message
#134 [02:33] <iTrapZ_> k downloading
#135 [02:34] <iTrapZ_> is it a rat or virus
#136 [02:34] <iTrapZ_> let me check on virustotal
#137 [02:34] <thgilfodrol> iTrapZ_: feel free- trend micro is an antivirus company themselves
#138 [02:35] <iTrapZ_> ok what do i press
#139 [02:35] <thgilfodrol> iTrapZ_: refer to Absol's instructions above
#140 [02:36] * sneezing_panda_ [sneezing_panda_@notlogged] has quit. (Ping timeout: 206 seconds)
#141 [02:36] <iTrapZ_> mate its showing my shit on it
#142 [02:36] <Absol> iTrapZ_: Please keep it civil
#143 [02:36] <iTrapZ_> its showing what programs i have
#144 [02:37] <Mooga> Do I need to uninstall before downgrading?
#145 [02:37] <GreyVulpine> iTrapZ_ - That's the point. It's showing us a diagnostic log of what is installed and running on your computer.
#146 [02:37] <thgilfodrol> Mooga: no need, the installer should do it automatically
#147 [02:37] <iTrapZ_> http://pastebin.com/ESsYQnvb
#148 [02:37] <thgilfodrol> Mooga: optimally you can do a Custom Install -> Clean Install
#149 [02:37] <iTrapZ_> there
#150 [02:38] <Mooga> Thanks
#151 [02:38] <iTrapZ_> now ?
#152 [02:38] <GreyVulpine> Disable Avast's firewall, try minecraft again
#153 [02:38] <iTrapZ_> aight
#154 [02:38] <iTrapZ_> if i knew how to
#155 [02:38] <iTrapZ_> let me check on google
#156 [02:40] <iTrapZ_> wtf it deleted all my mc versions LOL
#157 [02:41] <thgilfodrol> iTrapZ_: what did?
#158 [02:41] <iTrapZ_> idk
#159 [02:41] <iTrapZ_> dw
#160 [02:41] <iTrapZ_> alrighty lets see
#161 [02:41] <iTrapZ_> mc loading
#162 [02:41] <iTrapZ_> so who are you people ?
#163 [02:42] <iTrapZ_> just some random people waiting here to help people ?
#164 [02:42] <iTrapZ_> or you work at mojang or something
#165 [02:42] <GreyVulpine> Passionate people who care about helping out others by volunteering their time here.
#166 [02:42] * lnatt [lnatt@notlogged] has joined #minecrafthelp
#167 [02:42] <GreyVulpine> We are not affiliated nor employed by Mojang.
#168 [02:42] <iTrapZ_> i see
#169 [02:42] <thgilfodrol> most of the time we do stuff on the side- I'm currently making revisions to an essay
#170 [02:42] <iTrapZ_> mojang should give u some money for doing this ey ?
#171 [02:43] <lnatt> my minecraft isn't opening because it says i don't have enough RAM but have no idea how to get RAM for the game
#172 [02:43] <iTrapZ_> eyy its all working
#173 [02:43] <iTrapZ_> thanks bois
#174 [02:43] <iTrapZ_> u fixed my problem
#175 [02:43] <GreyVulpine> So, now you know it's Avast causing the issue
#176 [02:43] <iTrapZ_> ;D
#177 [02:43] <thgilfodrol> ??> lnatt launcher/log
#178 [02:43] <Absol> lnatt: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#179 [02:43] <Absol> lnatt: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#180 [02:43] <iTrapZ_> yeah avast is a cunt
#181 [02:43] * Absol kicked iTrapZ_ from #minecrafthelp (Reason: TrapZ_ :Keep it civilized, you are just a human being)
#182 [02:43] * GreyVulpine sighs
#182 [02:44] <lnatt> what do i write where it says poster
#183 [02:44] <thgilfodrol> lnatt: lnatt
#184 [02:44] <lnatt> k
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#193 [03:22] <DemBones> Hello my minecraft keeps having an exit code that I do not understand it is the exit code -10737400791
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#195 [03:23] <thgilfodrol> ??> DemBones win/dxdiag
#196 [03:23] <Absol> DemBones: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#198 [03:23] <thgilfodrol> DemBones: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#199 [03:23] <DemBones> ok
#200 [03:23] <thgilfodrol> DemBones: the dxdiag log will give us enough information to work it out
#201 [03:23] <DemBones> I will try that
#202 [03:25] <DemBones> may I ask why it causes it to crash?
#203 [03:26] <thgilfodrol> DemBones: the origin of the issue lies in the 3dvision driver bundled with the 378 driver
#204 [03:26] <thgilfodrol> DemBones: as for why the 3dvision driver causes the crash, we don't know- from what I hear, nvidia is working on it though
#205 [03:27] <DemBones> are those files incompatable.. but thanks for the help I tried alot of things and I really hope this works
#206 [03:27] <DemBones> welp I gotta reboot :) cya
#207 [03:27] <thgilfodrol> DemBones: a reboot isn't necessary from what I've seen
#208 [03:28] * zkxs thinks he's already gone
#208 [03:28] <thgilfodrol> probably is, yeah
#209 [03:28] * thgilfodrol waves to DemBones's ghost
#209 [03:28] * zkxs draws a moustache on DemBones
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#211 [03:40] <VessieWolf> Hello i need help with my server issues
#212 [03:40] <thgilfodrol> VessieWolf: can you provide more information?
#213 [03:40] <VessieWolf> Yes sure
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#217 [03:41] <VessieWolf> Hello i have been having server issues
#218 [03:41] <thgilfodrol> what is the problem?
#219 [03:42] <VessieWolf> I have made a new 1.7.10 server and it wont get in the game
#220 [03:42] <thgilfodrol> what happens when you try?
#221 [03:42] <VessieWolf> I type in my public ip and it just says cant resolve host name
#222 [03:42] <VessieWolf> Or it just says cant connect to server
#223 [03:42] <thgilfodrol> VessieWolf: can you check with the following tool to see if your server is visible from outside your network?
#224 [03:43] <thgilfodrol> ??> VessieWolf mp/check
#225 [03:43] <Absol> VessieWolf: You can use https://dinnerbone.com/minecraft/tools/status/ to check if a server is accessible from outside your network
#226 [03:43] <VessieWolf> Ok i will be two second sorry
#227 [03:43] <thgilfodrol> VessieWolf: take your time
#228 [03:44] <VessieWolf> Will will i have to have the server open??
#229 [03:44] <thgilfodrol> VessieWolf: yes, you would
#230 [03:45] <VessieWolf> Ok
#231 [03:45] <VessieWolf> Yes it dosent work
#232 [03:45] <VessieWolf> It says could not check status
#233 [03:46] <thgilfodrol> VessieWolf: yeah, perhaps there's an issue with port forwarding
#234 [03:46] <VessieWolf> When i give the public ip adress to my friend it dont work
#235 [03:47] <VessieWolf> All i do is write ip in ym browser and it brings up the ip and i just copy and paste it in my server adress
#236 [03:47] <VessieWolf> Is that correct
#237 [03:47] <VessieWolf> ???
#238 [03:48] <thgilfodrol> VessieWolf: no, you need to have port forwarded the 25565 port for your server to be usable from outside your network
#239 [03:48] <VessieWolf> How do i do that
#240 [03:49] <thgilfodrol> ??> VessieWolf net/pf/forum
#241 [03:49] <Absol> VessieWolf: http://www.minecraftforum.net/topic/1598228-guide-included-portforwarding-megathread-post-your-port-forwarding-questions-here/
#242 [03:49] <thgilfodrol> VessieWolf: there is a guide above ^
#243 [03:49] <thgilfodrol> VessieWolf: alternatively, http://portf- rip
#244 [03:49] <zkxs> lol
#245 [03:53] * VessieWolf [VessieWolf@notlogged] has joined #minecrafthelp
#246 [03:53] <VessieWolf> hhello i ahve been having an issue with my server
#247 [03:53] <VessieWolf> i cannot enter it unless use my ipv4 adress
#248 [03:53] <VessieWolf> but when i use that ip none of my friends can join
#249 [03:54] <thgilfodrol> VessieWolf: you need to portforward your server
#250 [03:54] <VessieWolf> sorry but how do u do that???
#251 [03:54] <thgilfodrol> s/your server/the port 25565
#252 [03:54] <thgilfodrol> oh, bot isn't here
#253 [03:54] <thgilfodrol> ??> VessieWolf net/pf/forum
#254 [03:54] <Absol> VessieWolf: http://www.minecraftforum.net/topic/1598228-guide-included-portforwarding-megathread-post-your-port-forwarding-questions-here/
#255 [03:54] <VessieWolf> thanks i will be a second sorry
#256 [03:55] <thgilfodrol> VessieWolf: alternatively, http://portforward.com/router.htm will more than likely have a guide tailored for your router model
#257 [03:56] <VessieWolf> thanks but will these work??
#258 [03:56] <thgilfodrol> (keep in mind that you do not have to download their software or pay for it, if you go to portforward.com)
#259 [03:56] <VessieWolf> but i went on that sight a long time a go
#260 [03:56] <VessieWolf> and it didnt have my rouder name on there??
#261 [03:57] <thgilfodrol> VessieWolf: those resources give you instructions on port forwarding, which is required to allow other people to access your server
#262 [03:57] <thgilfodrol> VessieWolf: your router will have some sort of model number on it- look for that in the list
#263 [03:57] <VessieWolf> but i went on that sight a long time a go and it didnt have my rouder name on there??
#264 [03:57] <VessieWolf> do u know the model nuber for iprimus??
#265 [03:58] <thgilfodrol> VessieWolf: no, there are thousands of routers out there
#266 [03:58] <VessieWolf> oh ok
#267 [03:58] <thgilfodrol> VessieWolf: just look for a sticker of some sort, or a code on the router itself
#268 [04:02] * blonk [blonk@notlogged] has joined #minecrafthelp
#269 [04:04] * Rz [Rz@notlogged] has joined #minecrafthelp
#270 [04:09] <Rz> Guys im a newbie and want to ask
#271 [04:09] <Rz> is that true we cant play minecraft on windows 10?
#272 [04:09] <thgilfodrol> Rz: you can
#273 [04:10] <Rz> um.. but when i play minecaft on my pc it always crashed
#274 [04:10] * skead301 [skead301@notlogged] has joined #minecrafthelp
#275 [04:11] <thgilfodrol> ??> Rz launcher/crash-log
#276 [04:11] <Absol> Rz: We need to see your crash log, which appears after a crash.
#277 [04:11] <Absol> Rz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#278 [04:11] <Rz> ok wait
#279 [04:12] <skead301> Hi i lost my minecraft account details and me email address has changed what can i do ?
#280 [04:12] <thgilfodrol> ??> skead301 account/send-email
#281 [04:12] <Absol> skead301: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#282 [04:12] <Absol> skead301: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#283 [04:12] <thgilfodrol> ??> skead301 account/trans-id
#284 [04:12] <Absol> skead301: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#285 [04:13] <Rz> http://paste.ubuntu.com/23873996/
#286 [04:13] <Rz> it always crashed like that
#287 [04:14] <Rz> what should i do?
#288 [04:14] <thgilfodrol> ??> Rz win/dxdiag
#289 [04:14] <Absol> Rz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#290 [04:15] <Rz> http://paste.ubuntu.com/23873978/
#291 [04:16] <thgilfodrol> Rz: unfortunately, your graphics card is not supported by Minecraft on Windows 10
#292 [04:16] <Rz> hmm...
#293 [04:17] <thgilfodrol> Rz: to be able to play the game on Windows 10, you should either downgrade back to Windows 8 or buy a new pc
#294 [04:17] <Rz> ow...
#295 [04:17] <Rz> can i play it on windows 7?
#296 [04:17] <thgilfodrol> Rz: yep
#297 [04:17] <thgilfodrol> Rz: make sure to install the official intel drivers on windows 7 or 8, and you'll be fine
#298 [04:18] <Rz> k.. thanks
#299 [04:18] <Rz> its helpfull
#300 [04:18] <thgilfodrol> Rz: good luck
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#302 [04:29] * Danitrolgamer [Danitrolgamer@notlogged] has joined #minecrafthelp
#303 [04:29] <Danitrolgamer> Hola?
#304 [04:29] <zkxs> Danitrolgamer: hello
#305 [04:30] * nerofiremancer [nerofiremancer@notlogged] has joined #minecrafthelp
#306 [04:30] <Danitrolgamer> Tengo un problema con mi minecraft y me mandaron un correo con este enlace para resolver mi problema
#307 [04:31] <zkxs> ??> Danitrolgamer lang/es
#308 [04:31] <Absol> Danitrolgamer: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#309 [04:31] <zkxs> Danitrolgamer: Do you have a crash log?
#310 [04:32] <nerofiremancer> well then i guess my nvidia gpu won't let me play
#311 [04:32] <Danitrolgamer> Hello I have a problem with my minecraft, send my ticket and I sent an email with this link to help me solve it
#312 [04:32] <zkxs> nerofiremancer: The newest version of the nvidia driver has problems with minecraft
#313 [04:33] <zkxs> nerofiremancer: to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#314 [04:34] <zkxs> Danitrolgamer: What problem are you having?
#315 [04:35] * skead301 [skead301@notlogged] has joined #minecrafthelp
#316 [04:35] <nerofiremancer> exit code -1073740791
#317 [04:35] <Danitrolgamer> Minecraft premium servers do not load me in Minecraft I only load "Some" and NoPremium
#318 [04:35] <skead301> Hi how do i recover my username?
#319 [04:35] <zkxs> ??> nerofiremancer win/dxdiag
#320 [04:35] <Absol> nerofiremancer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#321 [04:36] <zkxs> skead301: Is it your username you've forgotten, or the email address associated with your mojang account?
#322 [04:36] <skead301> username
#323 [04:37] <zkxs> skead301: Is your account migrated?
#324 [04:37] <skead301> no im trying to migrate it
#325 [04:38] <Danitrolgamer> Minecraft premium servers do not load me in Minecraft I only load "Some" and NoPremium
#326 [04:38] <zkxs> Danitrolgamer: What is your minecraft username? (not your email)
#327 [04:38] <zkxs> ??> skead301 account/send-email
#328 [04:38] <Absol> skead301: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#329 [04:39] <Absol> skead301: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#330 [04:39] <nerofiremancer> http://pastebin.com/6adiFiHK
#331 [04:39] <Danitrolgamer> My Minecraft username is: Danitrolgamer
#332 [04:39] <zkxs> skead301: Alternately, if you have an old minecraft install you may be able to find your username there
#333 [04:40] * tienoroi [tienoroi@notlogged] has joined #minecrafthelp
#334 [04:40] <skead301> i bought minecraft in 2012 I've got a brand new system
#335 [04:41] <zkxs> skead301: Then the only way to recover your username is sending Mojang an email as per Absol's instructions.
#336 [04:41] <Danitrolgamer> My Minecraft username is: Danitrolgamer
#337 [04:41] * tienoroi [tienoroi@notlogged] has quit. (Client Quit)
#338 [04:41] <zkxs> ??> Danitrolgamer tools/hjt
#339 [04:41] <Absol> Danitrolgamer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#340 [04:41] <Absol> Danitrolgamer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#341 [04:42] <zkxs> nerofiremancer: thanks, one moment
#342 [04:43] <zkxs> nerofiremancer: Please install the driver at this link: http://www.nvidia.com/download/driverResults.aspx/113444/en-us It is a version behind the current, buggy driver.
#343 [04:44] <nerofiremancer> alright thankyou zkxs
#344 [04:44] <Danitrolgamer> Absol How do you do a scan and how do you save the log file?
#345 [04:44] <skead301> i am going to have to buy another code for minecraft because of this ?
#346 [04:45] <zkxs> skead301: As long as you can find your transaction ID, you should be able to recover your account.
#347 [04:46] <thgilfodrol> skead301: if you no longer have access to the transaction id, try substituting it for any and all payment information about the purchase in the email to mojang
#348 [04:46] <skead301> of 5 years ago
#349 [04:47] <zkxs> Danitrolgamer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#350 [04:48] <Danitrolgamer> How do you do a scan and how do you save the log file?
#351 [04:48] <zkxs> skead301: Yes. Mojang has to be reasonably sure the account actually belongs to you to prevent account theft.
#352 [04:48] <zkxs> Danitrolgamer: There is a button for it in HijackThis
#353 [04:50] <Danitrolgamer> And that button where it is I do not understand ... you explain very badly ... or I do not understand well
#354 [04:50] <zkxs> Danitrolgamer: Give me a moment and I'll provide a screenshot
#355 [04:51] <Danitrolgamer> Okey
#356 [04:57] <zkxs> Danitrolgamer: http://imgur.com/a/2Kj9g
#357 [05:00] <Danitrolgamer> http://paste.ubuntu.com/23874160/
#358 [05:00] <zkxs> Danitrolgamer: Thank you.
#359 [05:03] <zkxs> Danitrolgamer: Can you connect to the minecraft server at mctest.ae97.net ?
#360 [05:03] * tp25126 [tp25126@notlogged] has joined #minecrafthelp
#361 [05:04] <Danitrolgamer> I am going to try
#362 [05:04] * Uranium [Uranium@notlogged] has joined #minecrafthelp
#363 [05:04] * Uranium [Uranium@notlogged] has quit. (Client Quit)
#364 [05:05] * tp25126 [tp25126@notlogged] has quit. (Client Quit)
#365 [05:06] <Danitrolgamer> Do not let me stay loading like the other servers that do not work for me
#366 [05:06] * tp25126 [tp25126@notlogged] has joined #minecrafthelp
#367 [05:07] * tp25126 [tp25126@notlogged] has quit. (Client Quit)
#368 [05:07] <tyteen4a03> ??> Danitrolgamer win/!
#369 [05:08] <Absol> Danitrolgamer: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#370 [05:08] <Absol> Danitrolgamer: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#371 [05:09] <Danitrolgamer> And if I change the name in this same user will be fixed?
#372 [05:10] <tyteen4a03> Danitrolgamer: changing the username of your current Windows's account won't solve the problem, because the directories' name will stay the same
#373 [05:10] <tyteen4a03> Danitrolgamer: you need to either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#374 [05:10] * tp25126 [tp25126@notlogged] has joined #minecrafthelp
#375 [05:10] <Danitrolgamer> Okey Thank You
#376 [05:11] * tp25126 [tp25126@notlogged] has quit. (Client Quit)
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#379 [05:28] * Danitrolgamer [Danitrolgamer@notlogged] has joined #minecrafthelp
#380 [05:28] <Danitrolgamer> Hello?
#381 [05:28] <zkxs> Danitrolgamer: Hello
#382 [05:29] <Danitrolgamer> I did not work that
#383 [05:30] <Danitrolgamer> I have not worked that
#384 [05:31] <zkxs> Danitrolgamer: One moment
#385 [05:31] * Ant_ [Ant_@notlogged] has joined #minecrafthelp
#386 [05:32] <Ant_> Hi
#387 [05:32] <zkxs> Ant_: Hello
#388 [05:32] <Ant_> Can you help me?
#389 [05:33] <zkxs> Danitrolgamer: Are there any special characters like '!' in the box highlighted here? http://i.imgur.com/Lsv7HJM.png
#390 [05:33] <zkxs> Ant_: Explain what is wrong, please.
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#394 [05:34] <prem1um> Hello, i need help :o
#395 [05:34] <zkxs> ??> prem1um ask
#396 [05:34] <Absol> prem1um: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#397 [05:34] <Absol> prem1um: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#398 [05:35] <Ant_> I have lost my minecraft account, I click on "forgot my pass" I send my email but I have not received any email from Mojang
#399 [05:35] <prem1um> so i forgot my old account's password and the e-mail is no longer in usage
#400 [05:35] <Danitrolgamer> Not only user I have: Danitrolgamer
#401 [05:35] <prem1um> i was wondering if i had to buy back the whole game
#402 [05:35] <zkxs> ??> prem1um account/send-email
#403 [05:35] <Absol> prem1um: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#404 [05:36] <Absol> prem1um: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#405 [05:36] <zkxs> ??> Ant_ login/throttle
#406 [05:36] <Absol> Ant_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#407 [05:36] <Absol> Ant_: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#408 [05:36] <zkxs> Ant_: During this lockout, you also will not recieve any Mojang emails.
#409 [05:36] <Ant_> Ok thanks
#410 [05:37] <Ant_> Very kind
#411 [05:37] <zkxs> Danitrolgamer: What is the exact error message you get when you try to connect to mctest.ae97.net ?
#412 [05:40] <Danitrolgamer> It stays a while in "Connecting to the server ..." and then it puts Java.Net.ConnectException: Conection timed out: no further information
#413 [05:42] * Ant_ [Ant_@notlogged] has quit. (Ping timeout: 180 seconds)
#414 [05:44] <zkxs> Danitrolgamer: It is possible your Antivirus or Firewall software could be blocking Minecraft. Could you try temporarily disabling them and checking mctest.ae97.net again?
#415 [05:47] <Danitrolgamer> I have neither an AntiVirus nor the Windows FireWalll enabled and that same error that gives me mctest.ae97.net gives me for the premium and some no-premium servers
#416 [05:49] <zkxs> ??> Danitrolgamer launcher/log
#417 [05:49] <Absol> Danitrolgamer: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#418 [05:49] <Absol> Danitrolgamer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#419 [05:53] <Danitrolgamer> http://paste.ubuntu.com/23874408/
#420 [05:53] <zkxs> Danitrolgamer: Thank you.
#421 [05:55] * steve_ [steve_@notlogged] has joined #minecrafthelp
#422 [05:55] <zkxs> Danitrolgamer: This may be a file permission problem.
#423 [05:55] <steve_> waaa
#424 [05:56] <steve_> my minecraft launcher fails to download
#425 [05:56] <Danitrolgamer> And what do I do?
#426 [05:57] <zkxs> Danitrolgamer: To check, could you going to you launcher profile and changing the game directory to "C:\ProgramData\.minecraft_test" ?
#427 [05:57] <zkxs> Danitrolgamer: "game directory" is this box: http://i.imgur.com/Lsv7HJM.png
#428 [05:59] <zkxs> steve_: You obtained the launcher from https://minecraft.net/en/download , correct?
#429 [05:59] <steve_> The program opens up fine but when I press 'play' it blinks, doesn't download the newest version
#430 [06:00] <zkxs> ??> steve_ launcher/log
#431 [06:00] <Absol> steve_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#432 [06:00] <Absol> steve_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#435 [06:02] <Danitrolgamer> I've done that you told me and I still do not go any server or even mctest.ae97.net
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#438 [06:02] <steve_> https://paste.ubuntu.com/23874429/
#439 [06:03] <zkxs> Danitrolgamer: Does your new launcher log still have "Acceso denegado" like it used to?
#440 [06:04] <zkxs> steve_: https://www.reddit.com/r/Minecraft/comments/5q41ea/solution_to_game_ended_with_bad_state_exit_code/
#441 [06:05] <Danitrolgamer> Yes i guess this is like before
#442 [06:06] * kappe_04 [kappe_04@notlogged] has joined #minecrafthelp
#443 [06:06] <kappe_04> Is this a support chat?
#444 [06:06] <zkxs> kappe_04: Yes
#445 [06:06] <kappe_04> Well anyways i made an account for like
#446 [06:06] <kappe_04> 4 years ago
#447 [06:06] <kappe_04> And i cant find my hotmail to it ;-.
#448 [06:06] <kappe_04> And my minecraft password isnt working
#449 [06:06] <zkxs> Danitrolgamer: Maybe the problem is that you don't have write permission to C:\ProgramData
#450 [06:07] <Danitrolgamer> And how do I solve it?
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#453 [06:08] <zkxs> Danitrolgamer: Could you try a folder you do have access to, maybe one like C:\Users\<YOUR-USERNAME>\.minecraft where <YOUR-USERNAME> is the current window's user's name, and should not contain any '!' characters.
#454 [06:09] <Emilandia> Getting the org.lwjgl.LWJGLException: Pixel format not accelerated on first install/run. Got a dxdiag report if needed....
#455 [06:09] <zkxs> Emilandia: The dxdiag would be very helpful
#456 [06:09] <Emilandia> Thanks zkxs - got a fav place i can upload it?
#457 [06:10] * Sbartl [Sbartl@notlogged] has joined #minecrafthelp
#458 [06:10] <zkxs> ??> Emilandia paste
#459 [06:10] <Absol> Emilandia: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#460 [06:11] <Emilandia> http://paste.ubuntu.com/23874443/
#461 [06:12] <zkxs> Emilandia: Unfortunately your graphics chipset is rather old, and is not supported on Windows 10.
#462 [06:12] <Sbartl> I am creating a Minecraft summer camp. See specifics below: +30 students on 30 computer/laptops +Multiplayer/one world +8am to 4pm +Student laptops will be hardwired via ethernet cords (LANs) and switched to a server computer What I need is a recommendation for both the server computer and the student laptop or a list of above average specs for a laptop to run the camp smoothly without lag or delays in playing Minecraft. Also, Is this something you can
#463 [06:13] <zkxs> Emilandia: You could downgrade to an earlier version of windows, play on a different PC, or if your current PC is a desktop, install a newer graphics card.
#464 [06:13] <Emilandia> zkxs - ah, kinda wondered about that. What told you that in dxdiag?
#465 [06:13] <Emilandia> its an oldish laptop I shoehorned w10 onto
#466 [06:14] <zkxs> Emilandia: The type of card: "Mobile Intel(R) 4 Series Express Chipset Family"
#467 [06:14] <zkxs> Emilandia: Windows 7 or 8 ought to be fine though
#468 [06:14] <zkxs> Emilandia: Or maybe (???) even Linux, if you're comfortable shoehorning OS's around
#469 [06:15] <zkxs> but I'd check that
#470 [06:15] <Emilandia> lol - i was so chuffed to get W10 onto it as well! :-) Yeah, I've got an unbuntu on this machine as well so I'll give that a go.
#471 [06:15] <zkxs> Sbartl: For the laptops, check this out: https://help.mojang.com/customer/portal/articles/325948-what-are-the-system-requirements-
#472 [06:16] <Emilandia> Thanks zkxs, very much appreciated.
#473 [06:16] <zkxs> Sbartl: And for the server, see here: http://minecraft.gamepedia.com/Server/Requirements
#474 [06:16] * Danitrolgamer [Danitrolgamer@notlogged] has quit. (Quit: Web client closed)
#475 [06:17] <zkxs> Sbartl: Also, it looks like the end of your message was truncated.
#476 [06:19] <Sbartl> If not, can you recommend someone who can? Thanks, Steve
#477 [06:20] <zkxs> Sbartl: What was the end of your original question? You got chopped off at "Also, Is this something you can--"
#478 [06:20] <steve_> zkxs: thanks dude, the game is working now
#479 [06:20] <zkxs> steve_: Glad to hear it
#480 [06:20] <Sbartl> Thanks for your help, I'll check out the links.
#481 [06:21] <Sbartl> Here is the part that got cut off: If not, can you recommend someone who can? Thanks, Steve
#482 [06:21] <zkxs> Sbartl: Ah, ok.
#483 [06:21] <zkxs> Sbartl: Minecraft ought to work perfectly fine on a switched network. If there is ONLY a switch and no router (read: no DHCP server), IPv4 is going to give you a rough time.
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#485 [06:23] <zkxs> Sbartl: Also, Minecraft now has the ability to install the correct Java on its own, so no need to worry about that.
#486 [06:24] <Sbartl> That's good, Java was always a little tricky in my past camps.
#487 [06:25] <zkxs> Sbartl: You could tune the graphics settings on one of the laptops until Minecraft performs well, and then copy %appdata%\.minecraft\options.txt around to configure the rest of the laptops.
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#498 [06:56] <Maik042000> Hello
#499 [06:57] <Maik042000> I have a problem white minecraft. I cant start any minecraft versions
#500 [06:58] <Maik042000> I the log says [13:52:40 INFO]: Looking for orphaned versions to clean up... [13:52:41 INFO]: Looking for old natives & assets to clean up... [13:52:45 ERROR]: Game ended with bad state (exit code -1073740791) [13:52:45 INFO]: Ignoring visibility rule and showing launcher due to a game crash [13:52:45 INFO]: Deleting C:\Users\Maik\AppData\Roaming\.minecraft\versions\1.8.8\1.8.8-natives-871823801976230
#501 [06:58] <zkxs> Maik042000: Do you have an Nvidia graphics card?
#502 [06:58] <Maik042000> Yes
#503 [06:58] <Maik042000> I have the Nividia 825M
#504 [06:58] <zkxs> Maik042000: What version of windows?
#505 [06:59] <Maik042000> Windows 10
#506 [06:59] <zkxs> Maik042000: There is a know problem with the current version of the Nvidia driver caused by the "3dvision" component.
#507 [06:59] <Maik042000> And yesterday i updated nividea
#508 [06:59] <zkxs> Maik042000: You can either downgrade to the previous driver with this installer: http://www.nvidia.com/download/driverResults.aspx/113444/en-us
#509 [07:00] <zkxs> Maik042000: Or you can install the current driver without 3dvision
#510 [07:02] <Maik042000> ok then i going to install the current driver without it but do you know where i can made it in the geforce experience?
#511 [07:03] <Maik042000> oh i found it
#512 [07:04] <zkxs> Nvidia might have the current driver saved at C:\NVIDIA\DisplayDriver\378.49
#513 [07:04] <Maik042000> i am reinstalling it now
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#515 [07:10] <Maik042000> I made it and restarted minecraft but it dosent work :/
#516 [07:10] <Maik042000> the log says 14:09:30 ERROR]: Game ended with bad state (exit code -1073740791) [14:09:30 INFO]: Ignoring visibility rule and showing launcher due to a game crash [14:09:30 INFO]: Deleting C:\Users\Maik\AppData\Roaming\.minecraft\versions\1.8.8\1.8.8-natives-872828017105201 [14:09:30 WARN]: Couldn't delete C:\Users\Maik\AppData\Roaming\.minecraft\versions\1.8.8\1.8.8-natives-872828017105201 - scheduling for deletion upon exit
#517 [07:10] <zkxs> ??> Maik042000 paste
#518 [07:10] <Absol> Maik042000: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#519 [07:11] <zkxs> Maik042000: ^ please paste your log with the above
#520 [07:11] <Maik042000> 14:09:30 ERROR]: Game ended with bad state (exit code -1073740791) [14:09:30 INFO]: Ignoring visibility rule and showing launcher due to a game crash [14:09:30 INFO]: Deleting C:\Users\Maik\AppData\Roaming\.minecraft\versions\1.8.8\1.8.8-natives-872828017105201 [14:09:30 WARN]: Couldn't delete C:\Users\Maik\AppData\Roaming\.minecraft\versions\1.8.8\1.8.8-natives-872828017105201 - scheduling for deletion upon exit
#521 [07:11] <zkxs> ??> Maik042000 win/dxdiag
#522 [07:11] <Absol> Maik042000: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#523 [07:12] <Maik042000> http://paste.ubuntu.com/23874616/
#524 [07:12] <Maik042000> now?
#525 [07:13] <zkxs> Maik042000: Please follow Absol's instructions to obtain a dxdiag report
#526 [07:17] <Maik042000> http://paste.ubuntu.com/23874624/
#527 [07:18] <zkxs> Maik042000: And you made sure to disable the 3dvision component when you ran the install?
#528 [07:18] <Maik042000> yes
#529 [07:19] <Maik042000> it was only the driver and the pysx
#530 [07:19] <Maik042000> what i had updated
#531 [07:21] <zkxs> Maik042000: Hmm. Maybe try the previous version? http://www.nvidia.com/download/driverResults.aspx/113444/en-us
#532 [07:21] <zkxs> exit code -1073740791 is definitely caused by Nvidia
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#534 [07:22] <Maik042000> is ther a diffrent betwen german and english? because if yes i woud like to have the german one
#535 [07:23] <zkxs> Maik042000: You can probably get it here: http://www.nvidia.com/Download/index.aspx
#536 [07:23] <zkxs> Maik042000: Wait, scratch that. Use this link: http://www.nvidia.com/Download/Find.aspx
#537 [07:23] <zkxs> The first link doesn't have old versions
#538 [07:24] <zkxs> Maik042000: You're looking for version 376.33
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#540 [07:25] <zkxs> Maik042000: Although, it occurs to me this page might also be in german for you, which would have been easier from the start: http://www.nvidia.com/download/driverResults.aspx/113444
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#542 [07:26] <Maik042000> i found it http://www.nvidia.de/download/driverResults.aspx/113587/de or not?
#543 [07:27] <zkxs> Maik042000: I'd try http://www.nvidia.de/download/driverResults.aspx/113444/de
#544 [07:27] <zkxs> Maik042000: The 113444 in the URL is the important bit
#545 [07:28] <Maik042000> i found the german version
#546 [07:31] <Maik042000> i am sorry because my download is very very slow so it can took some minutes i am living some away from the city and got a 6k internet line
#547 [07:32] <zkxs> Maik042000: I'm not going anywhere.
#548 [07:32] <Maik042000> ok good
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#551 [07:38] <Maik042000> the download is finished shoud i install it all or without the 3d
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#553 [07:38] <zkxs> Maik042000: Installing it all should be fine for version 376.33
#554 [07:38] <Maik042000> ok
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#557 [07:42] <Paul> When I try to start minecraft it says "Lack of updated drivers" http://paste.ubuntu.com/23874674/
#558 [07:44] <Maik042000> ok its installed i going to start minecraft again
#559 [07:45] <zkxs> Paul: Unfortunately your graphics chipset is rather old and is not supported by Windows 10.
#560 [07:45] <Paul> worked until today tho
#561 [07:46] <zkxs> ??> Paul gpu/nvidia/optimus
#562 [07:46] <Absol> Paul: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#563 [07:47] <Maik042000> It works thank you :) but then i cant made the new nividea update but what is white the next update ?
#564 [07:48] <zkxs> Maik042000: Hopefully the next version will resolve this. Nvidia knows about the problem and is trying to fix it.
#565 [07:49] <Maik042000> ok than thank you and good bye have a nice day
#566 [07:49] * zkxs tips hat
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#567 [07:51] <zkxs> Paul: You should use the dedicated card for both Minecraft.exe and the java.exe at the path you find here: http://i.imgur.com/CY6r0Dk.png
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#571 [08:11] * Fir3ballYT [Fir3ballYT@notlogged] has joined #minecrafthelp
#572 [08:11] <Fir3ballYT> Hello
#573 [08:12] <Fir3ballYT> Hello
#574 [08:13] <Fir3ballYT> HELLO
#575 [08:16] * Fir3ballYT [Fir3ballYT@notlogged] has joined #minecrafthelp
#576 [08:16] <Fir3ballYT> Hello
#577 [08:19] * Paul [Paul@notlogged] has quit. (Ping timeout: 180 seconds)
#578 [08:19] <Fir3ballYT> n
#579 [08:19] <Fir3ballYT> Hallo
#580 [08:19] <Fir3ballYT> Hey
#581 [08:19] <Andrio> ??> Fir3ballYT ask
#582 [08:19] <Absol> Fir3ballYT: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#583 [08:19] <Absol> Fir3ballYT: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#584 [08:20] <Fir3ballYT> hey
#585 [08:20] <Fir3ballYT> Hello Mojang My Minecraft account was hacked yesterday evening. He has found through a website my account data. On my Youtube Channel: Fireball, you can see the minecraft account Fir3ballYT is me. Could you send me over pn my PW and my e-mail so I can also change this.
#586 [08:22] <Fir3ballYT> Speak you German?
#587 [08:22] <Andrio> Do you know what website?
#588 [08:22] <Andrio> and no, I don't speak German.
#589 [08:22] <Fir3ballYT> a fake minecraft website
#590 [08:22] <Andrio> Mm
#591 [08:23] <Fir3ballYT> I've logged into this fake website
#592 [08:23] <Andrio> Try resetting your password at https://account.mojang.com/password.
#593 [08:23] <Fir3ballYT> my E-Mail acc is hacked
#594 [08:23] <Andrio> :s
#595 [08:23] <Andrio> You'll need to contact Mojang to have that changed, then.
#596 [08:23] <Andrio> ??> Fir3ballYT account/send-email
#597 [08:23] <Absol> Fir3ballYT: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#598 [08:23] <Absol> Fir3ballYT: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#600 [08:24] <Fir3ballYT> My e-mail Acc was also hacked
#601 [08:24] <Andrio> mm
#602 [08:25] <aric> installed on my daughters computer but keep getting "unable to start the minecraft runtime environment" "most likely caused by a corruption" ...i have reinstalled it and updated java
#603 [08:25] <Fir3ballYT> Can you give me my Minecraft password and the e-mail how was registered
#604 [08:26] <Fir3ballYT> On my Youtube Channel: Fireball you see the Minecraft Acc: Fir3ballYT is mine!
#605 [08:27] <Fir3ballYT> Can you send me the registered password and E-Mail than can I change that
#606 [08:28] <Fir3ballYT> Andrio?
#607 [08:29] <Andrio> Fir3ballYT, only Mojang can help you with that.
#608 [08:29] <Andrio> Fir3ballYT, there's a link on the form that might help you get the transaction ID.
#609 [08:29] <Fir3ballYT> mm
#610 [08:30] <Fir3ballYT> Can not you give me the current password and e-mail address
#611 [08:30] <Fir3ballYT> for the account Fir3ballYT
#612 [08:30] <Fir3ballYT> pls
#613 [08:30] <Andrio> I'm not from Mojang, so..
#614 [08:31] <Fir3ballYT> On my Youtube Channel: Fir3ballYT can you see that the Minecraft acc is me
#615 [08:31] <Fir3ballYT> Youtube Channel : Fireball
#616 [08:31] <Fir3ballYT> Minecraft : Fir3ballYT
#617 [08:32] <Fir3ballYT> Have you a German Support?
#618 [08:32] <Andrio> Your channel isn't appearing in search results either.
#619 [08:32] <Andrio> No.
#620 [08:32] <Fir3ballYT> https://www.youtube.com/channel/UCNSNjexEb1S-cWJ5VKNY76w
#621 [08:32] <Fir3ballYT> my Youtube channel
#622 [08:32] <Fir3ballYT> you can see that the acc: Fir3ballYT is mine
#623 [08:33] <Fir3ballYT> on the Videos
#624 [08:34] <Andrio> I doubt Mojang can contact you via YouTube
#625 [08:35] <Fir3ballYT> no so you can see on the Videos that the Account Fir3ballYT is mine. Can you give me the registered password and e-mail?
#626 [08:35] <Andrio> again, you need to contact Mojang.
#627 [08:36] <Andrio> ??> Fir3ballYT account/send-email
#628 [08:36] <Absol> Fir3ballYT: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#629 [08:36] <Absol> Fir3ballYT: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#630 [08:36] <Fir3ballYT> the e-mail addres from mojang?
#631 [08:36] <Fir3ballYT> is?
#632 [08:37] <Andrio> Sorry?
#633 [08:37] <Andrio> Use the form Absol gave you.
#634 [08:37] <Fir3ballYT> The Monjang e-mail adress
#635 [08:37] <Fir3ballYT> is?
#636 [08:37] <Andrio> Use the form Absol gave you.
#637 [08:38] <Fir3ballYT> What is the Mojang E-mail
#638 [08:38] <Andrio> They don't have a support email address.
#639 [08:38] <Fir3ballYT> oh ok
#640 [08:38] <Fir3ballYT> thank you for the support
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#645 [08:41] <Prometeo220> Desde el 2011-2012 tengo mi cuenta pero he perdido la contraseña y no me acuerdo del correo que tenia. Solo puedo aceder a mi cuenta desde un ordenador viejo en el cual se ha quedado guardada. Me gustaria recuperar el control de la cuenta. Pague si no me equiboco 20 euros. Me da igual como acerlo pero cuiero mi cuenta. Se podria verificar que es mia de alguna forma? No se como: -Pedirme que me conecte con el ordenador que
#646 [08:42] <Prometeo220> -na algo por el estilo porfavor
#647 [08:43] <zkxs> Prometeo220: One moment
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#651 [08:45] <amy> my launcher has been crashing for about two days now, it shows the following:( [08:31:52] [main/INFO]: (Session ID is <censored>) [08:31:52] [Client thread/INFO]: LWJGL Version: 2.9.1 ) can anyone help me?
#652 [08:45] <zkxs> Prometeo220: You say you still have access to the account on the old computer?
#653 [08:46] <zkxs> Prometeo220: You should be able to recover your email address from launcher_profiles.json on that computer.
#654 [08:46] <Prometeo220> creo que si
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#656 [08:46] <zkxs> ?? lang/es
#657 [08:46] <Absol> lang/es: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#658 [08:46] <Prometeo220> ok
#659 [08:47] * Fruuity [Fruuity@notlogged] has joined #minecrafthelp
#660 [08:47] <zkxs> ??> Prometeo220 launcher/.minecraft
#661 [08:47] <Prometeo220> I think so
#662 [08:47] <Absol> Prometeo220: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#663 [08:48] <Prometeo220> One minute, this is not the computer
#664 [08:48] <Fruuity> Anyone now how to fix this. Minecraft keeps freezing and then crashing after around 5 minutes every time i play. I have tried to reinstall java with no succes. I have a GTX 1070 and a i5 6500 so that is not the problem.
#665 [08:48] <zkxs> ??> amy launcher/log
#666 [08:48] <Absol> amy: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#667 [08:48] <Absol> amy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#668 [08:49] <zkxs> Fruuity: Have you recently updated your Nvidia drivers?
#669 [08:49] <Fruuity> Yes i did that yesterday
#670 [08:49] <zkxs> ??> Fruuity launcher/crash-log
#671 [08:49] <Absol> Fruuity: We need to see your crash log, which appears after a crash.
#672 [08:49] <Absol> Fruuity: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#673 [08:50] <Fruuity> im just gonna go crash then
#674 [08:50] <Fruuity> brb
#675 [08:50] <Prometeo220> It's opening minecraft
#676 [08:50] <amy> okay i will try that
#677 [08:50] <Fruuity> nvm i didnt close since last time.
#678 [08:50] <zkxs> Fruuity: Minecraft also saves crashlogs. The files look like "hs_err_pid8288.log"
#679 [08:52] <Fruuity> well it doesnt crash by itselfs it just freezes and then i have to shut it down manually so i dont know if there are any crash logs
#680 [08:53] <Fruuity> but this is my launcher log http://paste.ubuntu.com/23875057/
#681 [08:53] <zkxs> Fruuity: Does your launcher stay open after you start the game?
#682 [08:53] <Fruuity> no
#683 [08:53] <zkxs> ??> Fruuity mods
#684 [08:53] <Absol> Fruuity: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#685 [08:53] <Absol> Fruuity: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#686 [08:53] <Prometeo220> Account has been closed
#687 [08:54] <amy> http://paste.ubuntu.com/23875065/
#688 [08:54] <zkxs> Prometeo220: If you remember your password you can change to a different email
#689 [08:54] <amy> i hope this is what u wanted
#690 [08:54] <Fruuity> Is it because i have optifine ?
#691 [08:54] <Prometeo220> as?
#692 [08:54] <zkxs> Fruuity: It could be. If you could remove any mods and reproduce the crash, I can continue supporting you.
#693 [08:55] <Prometeo220> I think if I remember
#694 [08:55] <Fruuity> Alright i'll play without optifine and i will tell you if it crashes again
#695 [08:55] <zkxs> Prometeo220: https://account.mojang.com/changeemail/request
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#698 [08:57] <Prometeo220> What was the old email?
#699 [08:57] <Phatsamurai> So, I was unable to log into my account for some reason. Tried to rest my password but have yet to receive an email from mojang. Any thoughts?
#700 [08:57] * demetri [demetri@notlogged] has joined #minecrafthelp
#701 [08:57] <zkxs> ??> Phatsamurai login/throttle
#702 [08:57] <Absol> Phatsamurai: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#703 [08:57] <Absol> Phatsamurai: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#704 [08:57] <demetri> minecraft crashed and lagged really badly still
#705 [08:58] <zkxs> Phatsamurai: During this lockout, you will also not receive any Mojang emails
#706 [08:58] <zkxs> ??> demetri launcher/crash-log
#707 [08:58] <Absol> demetri: We need to see your crash log, which appears after a crash.
#708 [08:58] <Absol> demetri: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#709 [08:58] <Prometeo220> hi?
#710 [08:58] <Phatsamurai> Thats kind of absurd... thx anyway. Guess ill try again later...
#711 [08:58] <demetri> http://paste.ubuntu.com/23875094/
#712 [08:58] <demetri> there you go
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#715 [08:59] <Sup3rgallo> help
#716 [08:59] <Sup3rgallo> qualcuno mi aiuta?
#717 [08:59] <zkxs> amy: There's a problem with the newest Nvidia driver. You can downgrade with the appropriate installer: https://www.reddit.com/r/Minecraft/acomments/5q41ea/solution_to_game_ended_with_bad_state_exit_code/
#718 [09:00] <demetri> did you get my crash report?
#719 [09:00] <zkxs> Prometeo220: I don't have your old email address, but you might be able to find it in the launcher_profiles.json file on your old computer that can still log in.
#720 [09:00] <Sup3rgallo> I can not log in minecraft
#721 [09:00] <amy> ooh I recall upgrading it then all this happened, thanks!
#722 [09:00] <Sup3rgallo> I can not log in minecraft help
#723 [09:01] <Sup3rgallo> I can not log in minecraft help
#724 [09:01] <zkxs> demetri: I did, please hold on.
#725 [09:02] <zkxs> Sup3rgallo: What error message do you get when you try to log in?
#726 [09:03] <Sup3rgallo> I password wrong but it is right
#727 [09:03] <Prometeo220> How do I clean it?
#728 [09:03] <Sup3rgallo> ?
#729 [09:04] * joshjayk [joshjayk@notlogged] has joined #minecrafthelp
#730 [09:04] <zkxs> ??> Sup3rgallo account/reset-password
#731 [09:04] <Absol> Sup3rgallo: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#732 [09:04] <Absol> Sup3rgallo: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#733 [09:04] <Sup3rgallo> I reset the password, but does not change
#734 [09:04] <Sup3rgallo> i change also the email
#735 [09:04] <Sup3rgallo> but...
#736 [09:05] <zkxs> ??> Sup3rgallo login/diagnosis
#737 [09:05] <Absol> Sup3rgallo: Please tell us whether you can log into 1. The launcher, 2. http://account.mojang.com/me 3. http://minecraft.net
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#739 [09:05] <zkxs> Prometeo220: Were you able to find launcher_profiles.json ?
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#741 [09:05] <Prometeo220> yes
#742 [09:05] <zkxs> Prometeo220: On the old computer that can log in, correct?
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#744 [09:06] <demetri> ik you guys are trying your best but just dont forget that im waiting patiently
#745 [09:06] <zkxs> demetri: I remember you from the other day, you're problem is a jvm.dll related crash.
#746 [09:06] <Prometeo220> yes, but i lost the password
#747 [09:06] <zkxs> demetri: I'm resonably sure the only thing that would cause a jvm.dll crash is either a corrupt JVM or faulty RAM, with faulty RAM being more likely.
#748 [09:07] <zkxs> demetri: Do you want to try reinstalling your Minecraft JVM?
#749 [09:07] <Sup3rgallo> there is italian?
#750 [09:07] <demetri> yes ill try that first
#751 [09:07] <demetri> if that doesnt work ill just get new ram
#752 [09:08] <zkxs> Prometeo220: Ah, I thought you might have remembered that. In this case you'll have to email mojang.
#753 [09:08] <zkxs> ??> Prometeo220 account/send-email
#754 [09:08] <Absol> Prometeo220: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#755 [09:08] <Absol> Prometeo220: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#756 [09:08] <Prometeo220> Please can I pass documents that I have seen from my logins and you do not let me change my password perfabor?
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#759 [09:09] <zkxs> Prometeo220: We don't have access to change your password or email here, you'll have to use https://help.mojang.com/customer/portal/emails/new
#760 [09:10] <demetri> where do i go to reinstall my minecraft JVM?
#761 [09:10] * ItsAndresz [ItsAndresz@notlogged] has joined #minecrafthelp
#762 [09:10] <Sup3rgallo> Help me please, I have to reset my password, I changed the email but I can not access in minecraft.net and louncher ... please let spoken simply because im not english
#763 [09:10] <ItsAndresz> Hello
#764 [09:11] <zkxs> ?? irc/multitasking
#765 [09:11] <Absol> irc/multitasking: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#766 [09:11] <Prometeo220> What do you think I have? I have answered this:
#767 [09:11] <Sup3rgallo> help me
#768 [09:11] <Sup3rgallo> Help me please, I have to reset my password, I changed the email but I can not access the most minecraft.net and louncher ... please let spoken simply because they are not English
#769 [09:11] <ItsAndresz> So, someone plz can help me with the minecraft error corrupción??
#770 [09:11] <Prometeo220> I'm sorry to hear that you're having trouble with your game. Unfortunately, this help center is limited mostly to accounts and billing; we do not have a technical support team. If you're having trouble with the PC edition of Minecraft, you may want to visit our list of resources at https://help.mojang.com/customer/portal/articles/1175661, which contains a community help chat, forums, and a crash lookup tool.
#771 [09:11] <ItsAndresz> Corrupción*
#772 [09:11] <zkxs> Prometeo220: You need to tell them you've lost your email and password
#773 [09:11] <ItsAndresz> Corruption* xd
#774 [09:12] <zkxs> demetri: There's a bunch of people here all at once, sorry I'm not giving you my full attention.
#775 [09:12] <Prometeo220> I told them the first thing that sends you
#776 [09:13] <zkxs> demetri: Delete the "runtime" folder. You can find it's location in your profile editor, like this: http://i.imgur.com/CY6r0Dk.png
#777 [09:13] <ItsAndresz> Would you help me with the corruption error
#778 [09:13] <zkxs> ??> ItsAndresz launcher/crash-log
#779 [09:13] <Absol> ItsAndresz: We need to see your crash log, which appears after a crash.
#780 [09:13] <Absol> ItsAndresz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#781 [09:13] <ItsAndresz> Yes
#782 [09:13] <zkxs> ??> Sup3rgallo login/diagnosis
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#784 [09:13] <Absol> Sup3rgallo: Please tell us whether you can log into 1. The launcher, 2. http://account.mojang.com/me 3. http://minecraft.net
#785 [09:14] <demetri> so when i delete it what do i do?
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#788 [09:14] <zkxs> demetri: Try starting your launcher again, and it should re-download it.
#789 [09:14] <ItsAndresz> Ok
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#791 [09:15] <zkxs> demetri: If this doesn't work we can try a full reinstall of minecraft, and if THAT doesn't work we can try updating your graphics drivers.
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#793 [09:15] <ItsAndresz> Bit i redowload the launcher buthit appears again the error
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#795 [09:16] <demetri> i tryied the FULL reinstall yesterday it worked for about 20 min then did it all over again
#796 [09:16] <demetri> but ill try lol
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#800 [09:17] <zkxs> demetri: If everthing fails, I strongly suspect your RAM... or maybe your hard drive.
#801 [09:17] <zkxs> demetri: You could do a memory test...
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#803 [09:18] <zkxs> ItsAndresz: I really need to see a log. I've got nothing to go on but "the error" right now.
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#805 [09:19] <demetri> how do i do that? and its still really laggy to the point of almost crashing
#806 [09:19] <zkxs> demetri: Has it always been this bad on your computer, or is it a recent thing?
#807 [09:20] <zkxs> ??> ItsAndresz launcher/crash-log
#808 [09:20] <Absol> ItsAndresz: We need to see your crash log, which appears after a crash.
#809 [09:20] <Absol> ItsAndresz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#810 [09:20] <Prometeo220> hi?
#811 [09:20] <ItsAndresz__> So if i reinstall mi launcer te error may be dissapears
#812 [09:20] <zkxs> Prometeo220: We can't help you any further here. You have to use the mojang email form.
#813 [09:21] <Prometeo220> If it really works, it will take a week, it is incredible what you have to wait, surely they can or will have to go back to where they sent me haora?
#814 [09:21] <zkxs> ??> ItsAndresz__ launcher/crash-log
#815 [09:21] <Absol> ItsAndresz__: We need to see your crash log, which appears after a crash.
#816 [09:21] <Absol> ItsAndresz__: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#817 [09:21] <demetri> kinda both. its on my laptop and thats the first problem right there. lol. but when i first got it installed it ran smoothly. but now it lags to hell. so its a really good possibility its my ram on the laptop thats slowing it down
#818 [09:21] <ItsAndresz__> Ok ill send
#819 [09:21] <zkxs> Prometeo220: They sent you here for a techical problem, like a crash. The should not send you here for a forgotten email+password.
#820 [09:21] <Prometeo220> ok, i do an oter time
#821 [09:23] <zkxs> demetri: If you reboot, some computers have a memory test utility built in that you can get to while the computer is loading (typically you have to press one of the function keys to interrupt the boot to windows)
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#825 [09:29] <Tramorex> Hello, I just started playing Minecraft. I haven't been playing the game for a while. Whenever I open the client, it says this - Completely ignored arguments: [--nativeLauncherVersion, 307] [10:29:30] [Client thread/INFO]: Setting user: Tramorex [10:29:31] [Client thread/WARN]: Skipping bad option: streamPreferredServer: [10:29:31] [Client thread/INFO]: LWJGL Version: 2.9.4
#826 [09:29] <Tramorex> I am unable to open the game
#827 [09:30] * Luis [Luis@notlogged] has joined #minecrafthelp
#828 [09:30] <zkxs> Tramorex: Nvidia card, right?
#829 [09:30] <Luis> My Minecraft doesn´t launch when I click "Play" in the launcher, it shows a "Game output" page as the one in the attached picture. I don´t know what causes this issue, it isn´t even a crash.
#830 [09:30] <Tramorex> yes i have Nvidia card
#831 [09:30] <zkxs> Luis: attached picture?
#832 [09:30] <zkxs> Luis: Nvidia card?
#833 [09:31] <Luis> Sorry justo xopy paste from other message...
#834 [09:31] <Luis> Justo ignore that
#835 [09:31] <zkxs> Luis: Nvidia card?
#836 [09:31] <Luis> Yes
#837 [09:31] <Tramorex> I have been looking all over for possible fixes, but so far there's nothing
#838 [09:31] <zkxs> Tramorex: Luis: https://www.reddit.com/r/Minecraft/acomments/5q41ea/solution_to_game_ended_with_bad_state_exit_code/
#839 [09:31] <Luis> Thank YouTube so much
#840 [09:31] <zkxs> Good timing you two. Two birds with one stone.
#841 [09:31] <Tramorex> the link does not work
#842 [09:32] <zkxs> Tramorex: The reddit link?
#843 [09:32] <Luis> O sea, the page isnt working
#844 [09:32] <Tramorex> yes the reddit link does not work
#845 [09:32] <zkxs> Well, that's a bit bizarre.
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#847 [09:33] <zkxs> Tramorex and Luis please tell me your windows version and if you're on a desktop or a laptop
#848 [09:33] <Tramorex> Windows 1, laptop
#849 [09:33] <Tramorex> windows 10*
#850 [09:33] <Tramorex> sorry
#851 [09:33] <Luis> I think its because of the last Nvidia drivers update
#852 [09:33] <zkxs> Tramorex: http://www.nvidia.com/download/driverResults.aspx/113444
#853 [09:33] <Luis> Me too
#854 [09:33] <zkxs> Luis: Then you can also use that link
#855 [09:34] <zkxs> Tramorex: Luis: The current version of the Nvidia driver (v378.49) has a known bug that causes Minecraft to crash. The solution is to install the previous version of the Nvidia driver (v376.33).
#856 [09:34] <Tramorex> What do I do to fix this situation
#857 [09:34] <Tramorex> okay, ill try that solution
#858 [09:34] <zkxs> Tramorex: This is the link to the older, working driver: http://www.nvidia.com/download/driverResults.aspx/113444
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#860 [09:35] <zkxs> No idea why reddit isn't working for you. Are you at school/work where it's blocked? This isn't really relevant to your problem, but I'm curious...
#861 [09:35] <Tramorex> do i have to uninstall my current driver, or do i just install the downloaded program right away?
#862 [09:35] <Tramorex> I'm at home
#863 [09:35] <zkxs> Tramorex: You don't have to uninstall
#864 [09:35] <Tramorex> reddit page says that it does not exist
#865 [09:36] <zkxs> Tramorex: Oh, I somehow pasted the URL wrong.
#866 [09:36] <Tramorex> okay im installing it right now, wish me luck :)
#867 [09:36] <Tramorex> and its okay, hopefully this works
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#870 [09:38] <Tramorex> does this require a restart on my computer?
#871 [09:38] <zkxs> Tramorex: It should not.
#872 [09:39] <Tramorex> okay, its currently installing
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#877 [09:43] <Tramorex> My goodness, it worked
#878 [09:43] <Tramorex> Thank you very much, zkxs!
#879 [09:43] <zkxs> Tramorex: Not a problem!
#880 [09:43] <Tramorex> You were a great help
#881 [09:44] <Tramorex> Have a good day! toodles
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#899 [10:10] <Niki117> hello, I cant find any serevers. How do I fix this?
#900 [10:11] <mattym> Niki117, What version of the game?
#901 [10:12] * Jjosiah98 [Jjosiah98@notlogged] has joined #minecrafthelp
#902 [10:12] <Niki117> 1.11.2
#903 [10:13] <mattym> Niki117, Try some from the forums list http://www.minecraftforum.net/servers
#904 [10:13] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#905 [10:14] <Niki117> wht fo you mean try? manualy add them?
#906 [10:15] <mattym> Yes that's how it works
#907 [10:18] <Niki117> ok thanks
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#910 [10:29] * FlameLegacy [FlameLegacy@notlogged] has joined #minecrafthelp
#911 [10:30] <FlameLegacy> Im having problems migrating my account to a mojang account and i dont remember my username
#912 [10:34] * ItsAndres [ItsAndres@notlogged] has joined #minecrafthelp
#913 [10:34] <ItsAndres> hello, so would you help me with an error, especific the corruption error
#914 [10:35] <ItsAndres> corruption error at start the minecraft launcher
#915 [10:36] * FlameLegacy [FlameLegacy@notlogged] has quit. (Quit: Web client closed)
#916 [10:36] <zkxs> FlameLegacy: Do you have a computer where you... and he left.
#917 [10:37] <zkxs> ??> ItsAndres launcher/log
#918 [10:37] <Absol> ItsAndres: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#919 [10:37] <Absol> ItsAndres: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#920 [10:38] <ItsAndres> ok
#921 [10:41] <ItsAndres> but i can copy thwe text just says, " Minecraft Launcher,Unable to start the Minecraft Runtime Environment.This must be likely caused by a corruption.please try tyo reinstall minecraft
#922 [10:42] <zkxs> ??> ItsAndres win/reinst
#923 [10:42] <Absol> ItsAndres: You may need to reinstall the locally installed files that Minecraft puts into place.
#924 [10:42] <Absol> ItsAndres: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#925 [10:43] <ItsAndres> ok iam gonna tryed thanks :)
#926 [10:44] <ItsAndres> i have in my .minecraft only i have the carpet, version,config, and launcher profiles i delete that???
#927 [10:45] <zkxs> ItsAndres: Yes, delete everything but saves options.txt and servers.dat
#928 [10:46] <ItsAndres> but i dont have that archives just the versions launcher_profiles and config?
#929 [10:46] <ItsAndres> so i delete that 3??
#930 [10:47] <zkxs> ItsAndres: Yes
#931 [10:47] <ItsAndres> ok
#932 [10:48] <ItsAndres> ok, i delete so right now i tryed to reinstall minecraft
#933 [10:49] <zkxs> ItsAndres: Yes
#934 [10:49] <ItsAndres> ok is in process
#935 [10:50] * sonzomat03 [sonzomat03@notlogged] has joined #minecrafthelp
#936 [10:51] <ItsAndres> what, it appaers again the error corruption :(
#937 [10:52] <zkxs> ItsAndres: Then I need your log
#938 [10:52] <ItsAndres> how??? i dont undestand, sorry
#939 [10:52] <sonzomat03> i want play minecraft on ps4 and i just have minecraft for pc, waht should i do ?
#940 [10:53] <mattym> ??> ItsAndres tools/hjt
#941 [10:53] <Absol> ItsAndres: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#942 [10:53] <Absol> ItsAndres: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#943 [10:53] <ItsAndres> ok
#944 [10:54] * sonzomat03 [sonzomat03@notlogged] has quit. (Client Quit)
#945 [10:57] <ItsAndres> http://paste.ubuntu.com/23875648/
#946 [10:57] <ItsAndres> there is what it appaers
#947 [10:59] <ItsAndres> you now whats the problem??
#948 [10:59] <zkxs> ItsAndres: It looks like your firewall might be interfering with minecraft
#949 [10:59] <zkxs> ??> ItsAndres av/mcafee/uninstall
#950 [10:59] <Absol> ItsAndres: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#951 [11:00] <ItsAndres> oooooo. ok
#952 [11:00] <ItsAndres> so i need to unistall mcafee
#953 [11:00] <zkxs> ItsAndres: Yes
#954 [11:00] <ItsAndres> ok
#955 [11:02] <zkxs> ItsAndres: Windows has a built-in firewall that should be sufficient, and you have Avast Antivirus so you really don't need McAfee
#956 [11:03] <ItsAndres> oooo,ok that because i didnt know how to unistall mcafee xD
#957 [11:04] <ItsAndres> so i click in the link that absol paste so thats is i already unstalled???
#958 [11:05] <zkxs> ItsAndres: You need to run the MCPR.exe you get from that link
#959 [11:05] <ItsAndres> ok
#960 [11:05] <ItsAndres> then i run the program and thats it or i need to do something ??
#961 [11:06] <zkxs> ItsAndres: You might have to click "Next" or "Uninstall" a few times. I've never ran MCPR.exe myself.
#962 [11:06] <zkxs> ItsAndres: But once it finishes, you should try Minecraft again.
#963 [11:07] <ItsAndres> ok
#964 [11:07] <mattym> Once it finishes, it will tell you to restart, do so. Then try running the installer again.
#965 [11:08] * Mirza [Mirza@notlogged] has joined #minecrafthelp
#966 [11:08] <Mirza> Hey guys
#967 [11:08] <ItsAndres> ok brah
#968 [11:08] <Mirza> I have a pretty odd problem in minecraft
#969 [11:08] <Mirza> My wasd and space buttons won't work
#970 [11:08] <Mirza> Everything else works
#971 [11:09] <Mirza> It's not my keyboard
#972 [11:09] <Mirza> I bought it yesterday and it worked in minecraft
#973 [11:09] <Mirza> Today I started, I can't move
#974 [11:09] <mattym> Mirza, if you go into the games menu, and go to the settings for the controls. Make sure everything is properly set.
#975 [11:10] <Mirza> It's all properly set
#976 [11:10] <Mirza> It's all default
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#978 [11:11] <mattym> ??> Mirza win/reinst
#979 [11:11] <Absol> Mirza: You may need to reinstall the locally installed files that Minecraft puts into place.
#980 [11:11] <Absol> Mirza: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#981 [11:11] <Mirza> Did that already
#982 [11:11] <Mirza> Same thing
#983 [11:12] <mattym> Mirza, did you do the exact instructions Absol wrote?
#984 [11:12] <Mirza> Yes
#985 [11:12] <Mirza> Went to appdata
#986 [11:12] <Mirza> .minecraft
#987 [11:12] <Mirza> Deleted all but my resourcepack folder
#988 [11:13] * Luke [Luke@notlogged] has joined #minecrafthelp
#989 [11:13] <Luke> hey
#990 [11:13] <Luke> I need help
#991 [11:13] <Luke> my minecraft account got hacked
#992 [11:13] <Luke> the guy got my email as well
#993 [11:13] <Luke> and it had a minecon cape on!
#994 [11:13] <Luke> how can I get it back
#995 [11:13] <mattym> Mirza, Tried restarting the PC itself since it started?
#996 [11:13] <zkxs> Luke: Do you still have access to your email account?
#997 [11:14] <Luke> I had my email in my twitter dm to myself
#998 [11:14] <Luke> he deleted it
#999 [11:14] <Luke> he hacked my twitter as well
#1000 [11:14] <Luke> is there a way I can find that email
#1001 [11:14] <Luke> that was connected to my mc account
#1002 [11:14] <Luke> then I can get it back
#1003 [11:14] <Luke> hopefully
#1004 [11:14] <zkxs> Luke: You don't know your email address?
#1005 [11:14] <Mirza> Matty, I will restart it now
#1006 [11:14] <Luke> I cant remember it
#1007 [11:14] <Mirza> Brb in two
#1008 [11:14] <Luke> I know kind of
#1009 [11:14] <Luke> but not fully
#1010 [11:15] <Luke> it had my minecon cape on!!!!
#1011 [11:15] <Luke> 2013 I think
#1012 [11:15] <Luke> :((((
#1013 [11:15] <Luke> im so sad
#1014 [11:15] <zkxs> ??> Luke account/send-email
#1015 [11:15] <Absol> Luke: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1016 [11:15] <Absol> Luke: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1017 [11:15] <Luke> my transaction id was on my email
#1018 [11:15] <Luke> I cant get into my email
#1019 [11:15] <zkxs> ??> Luke account/trans-id
#1020 [11:15] <Absol> Luke: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1021 [11:16] <zkxs> Luke: If you can't find your transaction ID at all, include any and all payment information in your email to mojang
#1022 [11:16] <zkxs> Luke: Anything concrete they can use to prove you are the actual owner of the account will help you.
#1023 [11:16] <Luke> it was my mum who bought my minecraft
#1024 [11:16] <Luke> he hacked her paypal so she deleted it and changed it
#1025 [11:17] <Luke> I cant belive this!!!
#1026 [11:17] <Luke> he messaged me saying I have to pay him 150 to get everything back
#1027 [11:17] <Luke> this is horrible
#1028 [11:17] <Luke> ;(
#1029 [11:17] * Mirza_ [Mirza_@notlogged] has joined #minecrafthelp
#1030 [11:17] <Mirza_> Back, I will test it now
#1031 [11:18] <Luke> my mum said my internet has to go down for update or something for 30 minutes will you still be here then?
#1032 [11:18] <Luke> that would be amazing
#1033 [11:18] <Luke> or if anyone would still be here
#1034 [11:18] <zkxs> Luke: People are here on and off throughout the day
#1035 [11:18] <Luke> I hate it when I stay here for 30 minutes and no one answers
#1036 [11:18] <Luke> but I understand ur all busy :D
#1037 [11:18] <mattym> Luke, you will still need to fill out the same form.
#1038 [11:18] <Luke> what form?
#1039 [11:18] <Mirza_> I can move now lol
#1040 [11:18] <Mirza_> That was weird
#1041 [11:19] <zkxs> The good ol' off and on again.
#1042 [11:19] <Luke> sorry my internet is going down for update I think be back in half an hour
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#1044 [11:20] <Mirza_> Matty, do you help with optifine?
#1045 [11:20] <mattym> No
#1046 [11:20] <Mirza_> One thing then
#1047 [11:20] <Mirza_> How can I fix random lag spikes
#1048 [11:20] <Mirza_> I get like 120 fps with no optifine but I get lag spikes
#1049 [11:20] <Mirza_> Frames don't drop at all
#1050 [11:21] <mattym> Make sure mine craft is the only program open.
#1051 [11:21] <ItsAndres> gooood
#1052 [11:21] * koeneke [koeneke@notlogged] has joined #minecrafthelp
#1053 [11:21] <Mirza_> ok
#1054 [11:21] <Mirza_> Thanks
#1055 [11:21] <Mirza_> Bye
#1056 [11:21] <ItsAndres> thanks all to much
#1057 [11:21] <zkxs> ItsAndres: Glad it's working
#1058 [11:21] <ItsAndres> you fix the problem thanks
#1059 [11:21] <ItsAndres> woooo
#1060 [11:21] <koeneke> hey my minecraft is not starting
#1061 [11:21] <ItsAndres> youre the best thanks guys!!!!!!
#1062 [11:22] * NiceHack [NiceHack@notlogged] has joined #minecrafthelp
#1063 [11:22] <koeneke> can you pleas help
#1064 [11:22] <zkxs> koeneke: Do you have an Nvidia graphics card?
#1065 [11:22] * facu776677 [facu776677@notlogged] has joined #minecrafthelp
#1066 [11:22] <NiceHack> hey?
#1067 [11:22] <koeneke> i dont know
#1068 [11:22] <koeneke> but is was working just an copple houres ago
#1069 [11:22] <zkxs> koeneke: Describe what happens when you try to start minecraft
#1070 [11:22] <NiceHack> I dont have transaction ID
#1071 [11:23] <zkxs> ??> NiceHack account/trans-id
#1072 [11:23] <Absol> NiceHack: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1073 [11:24] <koeneke> i get this mesage Completely ignored arguments: [--nativeLauncherVersion, 307] [18:17:05] [Client thread/INFO]: Setting user: Koeneke [18:17:06] [Client thread/INFO]: LWJGL Version: 2.9.4
#1074 [11:24] * Mirza_ [Mirza_@notlogged] has quit. (Ping timeout: 180 seconds)
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#1076 [11:25] <zkxs> ??> koeneke win/dxdiag
#1077 [11:25] <Absol> koeneke: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1078 [11:25] * ItsAndres [ItsAndres@notlogged] has quit. (Quit: Web client closed)
#1079 [11:25] * facu776677 [facu776677@notlogged] has quit. (Ping timeout: 180 seconds)
#1080 [11:25] <koeneke> page don not work
#1081 [11:26] <koeneke> im on windows 10 btw
#1082 [11:26] <YETTI_mc> im to
#1083 [11:26] <zkxs> koeneke: Refresh the page?
#1084 [11:26] <koeneke> dit not work
#1085 [11:26] <zkxs> ??> koeneke win/dxdiag/manual
#1086 [11:26] <Absol> koeneke: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1087 [11:26] <koeneke> already dit that
#1088 [11:26] <Absol> koeneke: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#1089 [11:30] <koeneke> http://paste.ubuntu.com/
#1090 [11:30] * Alejandro [Alejandro@notlogged] has joined #minecrafthelp
#1091 [11:30] <zkxs> koeneke: You need to actually submit the paste.
#1092 [11:30] <koeneke> http://paste.ubuntu.com/23875918/
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#1094 [11:31] <zkxs> koeneke: The current version of the Nvidia driver is faulty. You can install the previous version here: http://www.nvidia.com/download/driverResults.aspx/113444
#1095 [11:31] <NiceHack> im from china.
#1096 [11:33] <zkxs> NiceHack: ?
#1097 [11:34] * Norgemycraftking [Norgemycraftking@notlogged] has joined #minecrafthelp
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#1100 [11:35] <Norgemycraftking> i have a minecraft account and i dont remember my email adress so i cant log in. username is NorgeMycraftKING
#1101 [11:35] <zkxs> Norgemycraftking: Do you have any computers/minecraft installs lying around that are still logged into the minecraft launcher?
#1102 [11:36] <Norgemycraftking> no i havent played in like 3 years
#1103 [11:36] <Norgemycraftking> i have a new pc
#1104 [11:36] <zkxs> ??> Norgemycraftking account/send-email
#1105 [11:36] <Absol> Norgemycraftking: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1106 [11:36] <Absol> Norgemycraftking: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1107 [11:36] <zkxs> ??> Norgemycraftking account/trans-id
#1108 [11:36] <Absol> Norgemycraftking: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1109 [11:37] * NiceHack [NiceHack@notlogged] has quit. (Ping timeout: 180 seconds)
#1110 [11:37] <Norgemycraftking> but i dont remember what email i registered with
#1111 [11:38] <zkxs> Norgemycraftking: Do you have a list of emails that might be correct? Because there is a way you can test them.
#1112 [11:38] <koeneke> ok i dit that
#1113 [11:38] <zkxs> ??> Norgemycraftking account/forgot-email
#1114 [11:38] <Absol> Norgemycraftking: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1115 [11:38] <Norgemycraftking> sjef12011@hotmail.com , sjef12011@gmail.com , anderslurven@hotmail.com
#1116 [11:38] <zkxs> koeneke: Try minecraft again
#1117 [11:39] <zkxs> Norgemycraftking: Please don't post your emails in this chat.
#1118 [11:39] <koeneke> it works
#1119 [11:39] <zkxs> koeneke: Great!
#1120 [11:39] <koeneke> thank you so mush
#1121 [11:39] <Norgemycraftking> last time i checked i used username to log in
#1122 [11:40] <koeneke> thx again zkxs
#1123 [11:40] <zkxs> Norgemycraftking: Oh, that explains a lot.
#1124 [11:40] <zkxs> ??> Norgemycraftking account/migrate
#1125 [11:40] <Absol> Norgemycraftking: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#1126 [11:40] * koeneke [koeneke@notlogged] has quit. (Quit: Web client closed)
#1127 [11:41] <Norgemycraftking> it says minecraft account email
#1128 [11:41] <Norgemycraftking> i dont remember my account email
#1129 [11:41] <zkxs> Norgemycraftking: Your account predates the Mojang login system, and does not actually have an email associated with it.
#1130 [11:41] <Norgemycraftking> oh
#1131 [11:42] * YETTI_mc [YETTI_mc@notlogged] has joined #minecrafthelp
#1132 [11:42] <zkxs> Norgemycraftking: Actually, I think I was wrong there.
#1133 [11:43] <zkxs> Norgemycraftking: I'd try it with each email you may have made the account with.
#1134 [11:43] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1135 [11:44] <Norgemycraftking> well why does it say minecraft account email instead of mojang account email then+
#1136 [11:44] <zkxs> Norgemycraftking: I don't believe you have a Mojang account yet
#1137 [11:45] <zkxs> Norgemycraftking: Do you remember the password from your minecraft account? Don't post it here.
#1138 [11:45] <Norgemycraftking> i just registered one with sjef12011@hotmail.com
#1139 [11:45] <Norgemycraftking> i know some
#1140 [11:46] <zkxs> Norgemycraftking: Try logging in to the launcher with your Minecraft username and password. Note that if you get it wrong 3 times it will throttle you.
#1141 [11:46] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#1142 [11:46] <Norgemycraftking> i cant download the launcher
#1143 [11:47] <Norgemycraftking> cuz i have to log in
#1144 [11:47] <zkxs> Norgemycraftking: https://minecraft.net/en-us/download/
#1145 [11:48] * Jjosiah98 [Jjosiah98@notlogged] has quit. (Quit: Web client closed)
#1146 [11:48] <zkxs> Norgemycraftking: For old, unmigrated accounts you use your username to login to the launcher instead of your email.
#1147 [11:49] * bendragon2016 [bendragon2016@notlogged] has joined #minecrafthelp
#1148 [11:49] <zkxs> Norgemycraftking: You don't have to migrate your account, but there are certain benefits if you do. They're harder to break into and easier to reset the password if you forget.
#1149 [11:50] <bendragon2016> it says that i do not have minecraft for the pc and i need to buy it when i do already have it
#1150 [11:50] <zkxs> bendragon2016: What is your minecraft username?
#1151 [11:50] <bendragon2016> hold on a sec let me get it up
#1152 [11:51] <YETTI_mc> I have Nviadia GeForce and the error : Game ended with bad state (exit code -1073740791) , and I´m reinstal nvidia but it doest go...
#1153 [11:51] <zkxs> YETTI_mc: What version of windows, and are you on a laptop or a desktop?
#1154 [11:52] * Alex_ [Alex_@notlogged] has joined #minecrafthelp
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#1156 [11:53] <bendragon2016> is anybody there
#1157 [11:53] <YETTI_mc> I have an Laptop , Intel core i5 , Windows 10 , Nviadia 940mx
#1158 [11:53] <zkxs> YETTI_mc: The current Nvidia driver is faulty. Install the previous version from here: http://www.nvidia.com/download/driverResults.aspx/113444
#1159 [11:53] <YETTI_mc> Ok , thanks
#1160 [11:53] <zkxs> bendragon2016: Yes. Did you find your username?
#1161 [11:54] <bendragon2016> yes its bendragon 2015
#1162 [11:54] <zkxs> bendragon2016: You can't have a space in your username
#1163 [11:55] <bendragon2016> sorry i ment bendragon2015
#1164 [11:55] <zkxs> bendragon2016: Can you login to https://account.mojang.com/me ?
#1165 [11:56] <bendragon2016> no it says i need to buy minecraft when i already have it
#1166 [11:57] <zkxs> bendragon2016: Are you sure you are using the correct email address? Is it possible you made two mojang accounts and are using the one that hasn't purchased minecraft?
#1167 [11:58] <bendragon2016> no i have 1 account
#1168 [11:58] <zkxs> ??> bendragon2016 account/send-email
#1169 [11:58] <Absol> bendragon2016: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1170 [11:58] <Absol> bendragon2016: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1171 [12:00] * Alex1754 [Alex1754@notlogged] has joined #minecrafthelp
#1172 [12:00] <Norgemycraftking> i cant find out my password so i need my email
#1173 [12:01] <Alex1754> Hi, I am trying to reset my password but the email will not send to my email
#1174 [12:01] <zkxs> Norgemycraftking: Since you're account is unmigrated, you cannot reset your password.'
#1175 [12:01] <zkxs> ??> Norgemycraftking account/send-email
#1176 [12:01] <Absol> Norgemycraftking: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1177 [12:01] <Absol> Norgemycraftking: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1178 [12:01] <zkxs> Alex1754: Have you checked your spam folder?
#1179 [12:02] <Alex1754> Yes I have checked everywhere, not there.
#1180 [12:02] <zkxs> ??> Alex1754 login/throttle
#1181 [12:02] <zkxs> Alex1754: During this lockout, you cannot receive Mojang emails.
#1182 [12:02] <Absol> Alex1754: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1183 [12:02] <Absol> Alex1754: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1184 [12:03] <Alex1754> I have been logging in in the hour I believe does this add to the 1 hour?
#1185 [12:03] <Alex1754> and sending reset password emails too
#1186 [12:03] <YETTI_mc> I have 2 Computers , but i will have 2 accounts. Is that possible?
#1187 [12:03] <zkxs> Alex1754: If you fail an attempt while the lockout is still active, it resets the lockout to the full hour.
#1188 [12:04] <zkxs> YETTI_mc: I'm not sure what you are asking.
#1189 [12:04] <Alex1754> Okay, I will log out of my other account and wait for 1 hour! Thank you guys so much ;D!
#1190 [12:05] <zkxs> Alex1754: Hope you get it figured out. If worst comes to worst, you can always email Mojang for more help, but they take a few days to get back to people.
#1191 [12:05] * DrUltraman [DrUltraman@notlogged] has joined #minecrafthelp
#1192 [12:05] <Alex1754> Okay guys I will ;D Thanks!
#1193 [12:05] <Alex1754> Bye!
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#1200 [12:06] <JustYarno> my minecraft lags after a few months of not playing the game. i get 7 fps instead of the normal 60
#1201 [12:07] <JustYarno> can you help me fix the issue
#1202 [12:07] <zkxs> ??> JustYarno win/dxdiag
#1203 [12:07] <Absol> JustYarno: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1204 [12:07] <JustYarno> http://paste.ubuntu.com/23876076/
#1205 [12:07] <zkxs> JustYarno: That was fast.
#1206 [12:07] <YETTI_mc> Mincraft go ^.^ now with nvidia
#1207 [12:07] <JustYarno> i already copied it haha
#1208 [12:07] * YETTI_mc [YETTI_mc@notlogged] has quit. (Quit: Web client closed)
#1209 [12:08] <JustYarno> with nvidia ?
#1210 [12:08] <zkxs> JustYarno: He was having a different issue specific to Nvidia cards
#1211 [12:09] <JustYarno> ow oke
#1212 [12:09] <DrUltraman> Anyone know how to fix/avoid the (SunCertPathBuilderException: unable to find valid certification path to requested target)?
#1213 [12:10] <DrUltraman> This is on my private PC and I didn't even know what MCLeaks was until I first googled for ways to fix this issue
#1214 [12:10] <zkxs> JustYarno: Try updating your driver here: https://downloadcenter.intel.com/download/26229
#1215 [12:10] <DrUltraman> I've a Radeon R9 390
#1216 [12:11] <zkxs> ??> DrUltraman win/hosts/edit
#1217 [12:11] <Absol> DrUltraman: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1218 [12:11] <Absol> DrUltraman: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1219 [12:11] <zkxs> DrUltraman: You need to remove any lines from you host file about "mojang" or "minecraft"
#1220 [12:11] * ricardo23001 [ricardo23001@notlogged] has quit. (Ping timeout: 180 seconds)
#1221 [12:11] <DrUltraman> ok
#1222 [12:11] <JustYarno> do i need to install the file or drag it into something ?
#1223 [12:11] <zkxs> DrUltraman: Additionally, make sure you are using the official launcher and not something from a third party.
#1224 [12:12] <zkxs> DrUltraman: You should just be able to run the exe
#1225 [12:13] * Odalisque is now known as Dysgalty
#1226 [12:16] <DrUltraman> I have drivers\etc\hosts open, but I cant see mojang
#1227 [12:16] * jv [jv@notlogged] has joined #minecrafthelp
#1228 [12:17] <zkxs> DrUltraman: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1229 [12:17] <zkxs> DrUltraman: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1230 [12:17] * Demdisco [Demdisco@notlogged] has joined #minecrafthelp
#1231 [12:18] <Demdisco> Err... help? All blocks turn black and all items lose their texture then I crashed after ~10s?
#1232 [12:18] <Demdisco> Err... help? All blocks turn black and all items lose their texture then I crashed after ~10s?
#1233 [12:18] * jv [jv@notlogged] has left #minecrafthelp
#1234 [12:19] <zkxs> Demdisco: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1235 [12:19] <Demdisco> Alright, thanks, let me try it.
#1236 [12:19] <DrUltraman> "for some reason your system denied write access to the Hosts file"
#1237 [12:20] <zkxs> DrUltraman: That's probably ok. It just means you didn't run HijackThis as an admin.
#1238 [12:20] <JustYarno> i get a error when trying to install the new update for my driver.
#1239 [12:20] <DrUltraman> should I run it as an admin?
#1240 [12:20] <zkxs> DrUltraman: It won't hurt
#1241 [12:20] <Demdisco> @zkxs http://paste.ubuntu.com/23876156/
#1242 [12:22] <zkxs> Demdisco: That's weird
#1243 [12:23] <Demdisco> I have no idea.
#1244 [12:23] <Demdisco> I got Java, Display Drivers and a rig that can handle minecraft.
#1245 [12:23] <DrUltraman> @zkxs http://paste.ubuntu.com/23876165/
#1246 [12:23] <zkxs> Demdisco: You realise your windows install is 32 bit?
#1247 [12:23] <Demdisco> Yeah
#1248 [12:24] <zkxs> Demdisco: But you have 8GB of RAM?
#1249 [12:24] <Demdisco> Yep.
#1250 [12:24] <Demdisco> Could that be the issue?
#1251 [12:24] <zkxs> Demdisco: Am I missing something?
#1252 [12:24] * Brodzz [Brodzz@notlogged] has joined #minecrafthelp
#1253 [12:24] <Brodzz> hello
#1254 [12:24] <Demdisco> Do I just take one out?
#1255 [12:24] <zkxs> Demdisco: I'm not sure, but it's definitely out of the ordinary. I think Windows can only address 4GB of that.
#1256 [12:24] <Brodzz> my account has been stolen for the seond tyime?
#1257 [12:25] <Demdisco> So I should take one of the RAM sticks out?
#1258 [12:25] <Brodzz> *time
#1259 [12:25] <Demdisco> Or that shouldn't be the source of this issue...
#1260 [12:25] * Absol [Absol@notlogged] has joined #minecrafthelp
#1261 [12:25] <JustYarno> @zkxs Error: The driver being installed is not validated for this computer. Obtain the appropriate driver from the computer's manufacturer. Setup will exit. i get this error popped up when i try install the update that you gave me
#1262 [12:25] * Brodzz [Brodzz@notlogged] has quit. (Client Quit)
#1263 [12:25] <zkxs> Demdisco: Well, it shouldn't be. But I'm moslty sure half your RAM is unusable.
#1264 [12:26] <zkxs> Demdisco: We can try updating your video drivers, and making sure Minecraft isn't using your integrated graphics
#1265 [12:26] <Demdisco> Integrated graphics might just be the thing, how do I disable that?
#1266 [12:26] <Demdisco> As the video drivers are up to date
#1267 [12:27] <zkxs> JustYarno: One moment
#1268 [12:27] * oven [oven@notlogged] has quit. (Quit: Leaving)
#1269 [12:28] <zkxs> Demdisco: Actually, I can't tell if you have integrated graphics or not. But check your Nvidia control panel.
#1270 [12:28] <Demdisco> Will do.
#1271 [12:28] * Hasan [Hasan@notlogged] has joined #minecrafthelp
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#1273 [12:29] <DrUltraman> @zkxs have you any ideas as to why its not working?
#1274 [12:30] <zkxs> DrUltraman: Typically that means you can't use the Intel Driver and have to use one distributed by Acer/Aspire
#1275 [12:31] <DrUltraman> this is a custom build pc, so what do I do then?
#1276 [12:31] * Demdisco [Demdisco@notlogged] has quit. (Ping timeout: 180 seconds)
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#1278 [12:33] <zkxs> DrUltraman: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
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#1280 [12:34] <DrUltraman> Problem solved
#1281 [12:34] <DrUltraman> thanks for the help m8
#1282 [12:34] <DrUltraman> thanks for the help m8
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#1285 [12:40] <JustYarno> @zkxs can you help me pls ?
#1286 [12:41] <zkxs> JustYarno: Whoops, I thought everyone had left. Sorry.
#1287 [12:41] <JustYarno> no problem
#1288 [12:43] <zkxs> It looks like your driver is already fully updated to version 10.18.15.4248
#1289 [12:44] <zkxs> ehh, lets try this:
#1290 [12:44] <zkxs> JustYarno: You may need to reinstall the locally installed files that Minecraft puts into place.
#1291 [12:44] <zkxs> JustYarno: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1292 [12:45] <JustYarno> oke il try that thanks
#1293 [12:46] * Sreeram [Sreeram@notlogged] has joined #minecrafthelp
#1294 [12:47] <Sreeram> I doot remember what email a/c i used .. how can I access my accoiunt ?
#1295 [12:47] <Sreeram> i do not *
#1296 [12:47] <zkxs> Sreeram: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1297 [12:48] <Sreeram> problem is I donot have access to couple of work emails.. i migth have used
#1298 [12:48] <Sreeram> thank you for your quick response.. much appreciate it
#1299 [12:48] <zkxs> Sreeram: Try it, and if you don't get a response I can give you instructions on how to move forward.
#1300 [12:49] <Sreeram> I have two and neither are working
#1301 [12:50] <Sreeram> i ahve two boys and they both have diff a/c. one is working .. havng troubkle wirg second one..
#1302 [12:50] <Sreeram> not sure how to recover second a/c
#1303 [12:50] <JustYarno> zkxs it didnt work dammit. but when im in the game menu it gives me 40 fps but when i click 'back to game' it gives me 3-7 fps
#1304 [12:50] <zkxs> Sreeram: Do you remember how old the accounts are?
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#1307 [12:52] <Sreeram> the one I am trying to recover is probaly 6 months old
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#1309 [12:54] <zkxs> Sreeram: Ok, in that case you'll have to email Mojang with your Transaction ID and/or gift code, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1310 [12:54] <zkxs> Sreeram: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1311 [12:54] <zkxs> Sreeram: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1312 [12:55] <zkxs> JustYarno: Huh. Does turning the graphics down make anything better? The defaults might be too high for older hardware.
#1313 [12:55] <zkxs> JustYarno: toggle VBOs, game graphics to fast, reduce view distance, reduce smooth lighting, disable alternate blocks, disable mipmapping, disable VSync, use a low resolution texture pack
#1314 [12:56] <Sreeram> thank you verymuch zkxs.. willl try those resources..
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#1317 [12:56] <NeculaiMihai> can anyone help me pls i cant start minecraft
#1318 [12:57] * AfroPsycho [AfroPsycho@notlogged] has joined #minecrafthelp
#1319 [12:57] <zkxs> NeculaiMihai: Do you get exit code -1073740791 ?
#1320 [12:57] <AfroPsycho> I need to look
#1321 [12:57] <urielsalis> ??> AfroPsycho irc/multitask
#1322 [12:57] <urielsalis> ??> AfroPsycho irc/multitasking
#1323 [12:57] <NeculaiMihai> i select the profile then i click launch then it opens for a second then exits
#1324 [12:57] <Absol> AfroPsycho: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1325 [12:57] <zkxs> oh, absol is back
#1326 [12:57] <veboy> hey when i try to change password i dont get any email about changing password
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#1328 [12:58] <NeculaiMihai> what can i do ?
#1329 [12:58] * franciscodavid1155 [franciscodavid1155@notlogged] has joined #minecrafthelp
#1330 [12:58] <zkxs> ??> veboy login/throttle
#1331 [12:58] <Absol> veboy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1332 [12:58] <Absol> veboy: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1333 [12:58] <AfroPsycho> yeah my exit code is -1073740791
#1334 [12:58] <zkxs> veboy: You also won't receive Mojang emails during this lockout
#1335 [12:58] <zkxs> AfroPsycho: What version of Windows, and is it a laptop or desktop?
#1336 [12:58] * franciscodavid1155 [franciscodavid1155@notlogged] has quit. (Client Quit)
#1337 [12:59] <AfroPsycho> its windows and its a laptop
#1338 [12:59] <AfroPsycho> windows 10
#1339 [12:59] <veboy> ok thanks i will wait
#1340 [12:59] <zkxs> AfroPsycho: Windows 7, 8, or 10?
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#1342 [13:00] <zkxs> AfroPsycho: The current Nvidia driver is faulty. Install the previous driver version from here: http://www.nvidia.com/download/driverResults.aspx/113444
#1343 [13:00] <AfroPsycho> is that all ?
#1344 [13:00] <AfroPsycho> I m gonna install previous version right ?
#1345 [13:00] <zkxs> AfroPsycho: Yep.
#1346 [13:01] <AfroPsycho> ok thx
#1347 [13:01] <zkxs> ??> NeculaiMihai launcher/open
#1348 [13:01] <Absol> NeculaiMihai: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1349 [13:01] * NeculaiMihai [NeculaiMihai@notlogged] has quit. (Ping timeout: 180 seconds)
#1350 [13:01] <zkxs> NeculaiMihai: This will let us see the logs -- ok, bye.
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#1352 [13:06] <Mihai> i have a problem i cant start minecraft
#1353 [13:06] <zkxs> Mihai: What happens when you try?
#1354 [13:06] <Sreeram> so zkxs.. I found the email I used but that was my work email.. whoxh I no longer have acess to. i tried to change email to new personal email but getting error..
#1355 [13:06] <Mihai> when i click play the launcher closes then opens again
#1356 [13:07] <Mihai> and minecraft never oppens
#1357 [13:07] <zkxs> Sreeram: Yes, changing emails requires you to remember your security questions. If you can't, you'll have to email Mojang with your Transaction ID.
#1358 [13:07] <Mihai> what do i do ?
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#1360 [13:08] <zkxs> ??> Mihai launcher/open
#1361 [13:08] <Absol> Mihai: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1362 [13:08] <zkxs> Mihai: That will make it easier for us to get error logs.
#1363 [13:08] <Mihai> ok wait a second
#1364 [13:09] <Mihai> so the bar charges to 100% then it stops
#1365 [13:09] <zkxs> ??> Mihai launcher/log
#1366 [13:09] <Absol> Mihai: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1367 [13:09] <Absol> Mihai: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1368 [13:09] <Mihai> ok let me see
#1369 [13:10] <Mihai> so i dont have that tab i have update notes profile editor and local version editor
#1370 [13:11] <zkxs> Mihai: Seems like you have an old version of the launcher.
#1371 [13:11] <zkxs> ??> Mihai dl/client/win
#1372 [13:11] <Absol> Mihai: Installer: https://launcher.mojang.com/download/MinecraftInstaller.msi
#1373 [13:11] <Absol> Mihai: Standalone: https://launcher.mojang.com/download/Minecraft.exe
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#1376 [13:12] <Mihai> ok i will install it
#1377 [13:12] <Alex1754> Hello, tried this but didin't work xP have contacted mojang
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#1380 [13:16] <Will_> Hey, so I lost access to my gmail account that my minecraft account is linked to and forgot the password for my mc account, anything that can be done?
#1381 [13:16] <Will_> I can provide all the information to the account
#1382 [13:17] <zkxs> ??> Will_ account/send-email
#1383 [13:17] <Absol> Will_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1384 [13:17] <Absol> Will_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1385 [13:17] <Will_> thanks man
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#1399 [13:30] <Honky> HELP ME
#1400 [13:30] <Honky> hi?
#1401 [13:30] <Honky> pls
#1402 [13:30] <zkxs> ??> Honky ask
#1403 [13:30] <Absol> Honky: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1404 [13:30] <Absol> Honky: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1405 [13:31] <Honky> http://hopper.minecraft.net/help/finding-minecraft-data-folder/
#1406 [13:32] <Honky> https://gyazo.com/a9dad28457c3da177bae7b5a5e5370a3
#1407 [13:32] <he_hendrik_5> i can not login to my mojang acc. i forgett my password an i must to verivade my password and i dont get an email so please can yo sent me an email to aderuyter@kpnmail.nl wit a new password thanks out of holland
#1408 [13:32] <zkxs> Honky: Are you using mods?
#1409 [13:32] <Honky> no
#1410 [13:33] <Lord_Ralex> Honky, use Mojang's launcher, not a 3rd party one
#1411 [13:33] <Lord_Ralex> Honky, use Mojang's launcher, not a 3rd party one
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#1414 [13:33] <zkxs> ??> he_hendrik_5 login/throttle
#1415 [13:33] <Absol> he_hendrik_5: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1416 [13:33] <Absol> he_hendrik_5: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1417 [13:33] <zkxs> he_hendrik_5: During this lockout you will not receive Mojang emails.
#1418 [13:34] <he_hendrik_5> oke thx
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#1420 [13:34] <he_hendrik_5> so wait 1 hour and than i can login with a psaaword from a email
#1421 [13:35] <zkxs> he_hendrik_5: Hopefully, yes.
#1422 [13:35] <he_hendrik_5> oke i check my email over 1 hour and than i try
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#1424 [13:37] <Honky> :(
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#1432 [13:41] <Qubed2> how do i convert a ZIP file into one that i can upload to minecraft
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#1435 [13:43] <Qubed2> How fo i get a fmod file that I downloadedour of ZIP and into minecraft
#1436 [13:43] <zkxs> ??> Qubed2 mods
#1437 [13:43] <Absol> Qubed2: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1438 [13:43] <Absol> Qubed2: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1441 [13:49] <hentonue> if i submitted a ticket but want to cancel it, is there any way to do that
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#1447 [13:56] <Chad> I cannot load worlds on single player or multi. I suspect an Internet filtering software on my machine. Is there a way to diag from the error message in MC?
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#1449 [13:58] * Max [Max@notlogged] has joined #minecrafthelp
#1450 [14:00] <Max> Hi There, I need some help with minecraft on my laptop. Every time i click play it crashes and produces a report. I think it is the drivers on my laptop but i'm not really sure? Any help or advice would be great?
#1451 [14:00] <Chad> I cannot load worlds on single player or multi. I suspect an Internet filtering software on my machine. Is there a way to diag from the error message in MC?
#1452 [14:01] * Sbhughes [Sbhughes@notlogged] has joined #minecrafthelp
#1453 [14:01] <Sbhughes> Why cant i see or access my inventory? My arrows are gone as well
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#1456 [14:04] <Chad> Man, this place used to give almost immediate help. Now just peeps asking questions and no answers.
#1457 [14:07] <Sbhughes> I had access to inventory until patch notes was clicked. After that i couldnt access it at all.
#1458 [14:08] <zkxs> Max: Nvidia driver?
#1459 [14:08] <zkxs> Chad: Yeah, not too many helpers around today. Maybe it's Fridays?
#1460 [14:09] <zkxs> ??> Chad tools/hjt
#1461 [14:09] <Absol> Chad: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1462 [14:09] <Absol> Chad: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1463 [14:09] <Sbhughes> Honestly no idea. Im on an android phone. Idk what it has.
#1464 [14:09] <zkxs> Sbhughes: Is this pocket edition you're talking about?
#1465 [14:09] <zkxs> ??> Sbhughes irc/multitasking
#1466 [14:10] <Absol> Sbhughes: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1467 [14:10] <Sbhughes> Yes
#1468 [14:10] <Sbhughes> Got it
#1469 [14:11] <zkxs> Sbhughes: I'm personally not sure how to troubleshoot PE. Have you tried completely restarting the app/phone?
#1470 [14:11] <Max> zkxs.. my graphics are integrated intel mobile 4 series? im not the best at tech..
#1471 [14:11] * Chad [Chad@notlogged] has quit. (Ping timeout: 180 seconds)
#1472 [14:11] <Sbhughes> I have. It remained the same.
#1473 [14:11] <zkxs> ??> Max win/dxdiag
#1474 [14:11] <Absol> Max: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1475 [14:11] <Sbhughes> Is there a way to reboot just the game?
#1476 [14:12] <Max> http://paste.ubuntu.com/23876681/
#1477 [14:12] * zkxs grabs his android device
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#1478 [14:13] <Acid2000> i just bought minecraft but it wont work
#1479 [14:13] <Acid2000> i get exit code 255
#1480 [14:14] <zkxs> ??> Acid2000 launcher/log
#1481 [14:14] <Absol> Acid2000: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1482 [14:14] <Absol> Acid2000: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1483 [14:14] <zkxs> Max: Unfortunately your graphics chipset is rather old and is not supported by Intel on Windows 10
#1484 [14:14] <Acid2000> im on windows 7
#1485 [14:14] <zkxs> Max: You'll either have to downgrade to a previous version of Windows, or play on a different PC.
#1486 [14:15] <Acid2000> [20:08:57 INFO]: Minecraft Launcher 1.6.73 (through bootstrap 100) started on windows... [20:08:57 INFO]: Current time is Jan 27, 2017 8:08:57 PM [20:08:57 INFO]: System.getProperty('os.name') == 'Windows 7' [20:08:57 INFO]: System.getProperty('os.version') == '6.1' [20:08:57 INFO]: System.getProperty('os.arch') == 'amd64' [20:08:57 INFO]: System.getProperty('java.version') == '1.8.0_25' [20:08:57 INFO]: System.getPro
#1487 [14:15] <zkxs> ??> Acid2000 irc/multitasking
#1488 [14:15] <Absol> Acid2000: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1489 [14:15] <Acid2000> ah ok
#1490 [14:15] <zkxs> Acid2000: I need you to use http://paste.ubuntu.com/ , as Absol directed.
#1491 [14:16] <Max> zkxs.. thank you so much, my laptop came with windows 7, is it quite easy to down grade ?
#1492 [14:16] <zkxs> Sbhughes: Settings/Apps/Minecraft/Force Stop
#1493 [14:17] <zkxs> Sbhughes: That's the android settings, btw
#1494 [14:17] <Acid2000> whats the poster??
#1495 [14:17] <Sbhughes> Thank you! I'll try that.
#1496 [14:17] <zkxs> Acid2000: What do you mean?
#1497 [14:17] <Acid2000> its asking for poster on unbuntu.com
#1498 [14:18] <zkxs> Acid2000: That can be anything. It's just for your name.
#1499 [14:18] <Acid2000> is that just my name?
#1500 [14:18] <Acid2000> ok i posted it there
#1501 [14:19] <zkxs> Acid2000: Now I need the URL to it
#1502 [14:19] <Acid2000> http://paste.ubuntu.com/23876797/
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#1504 [14:19] <zkxs> Acid2000: Do you get a crash log as well?
#1505 [14:20] <Acid2000> where do i find that
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#1507 [14:21] <zkxs> ??> Acid2000 launcher/game-output
#1508 [14:21] <Absol> Acid2000: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1509 [14:21] <Absol> Acid2000: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1510 [14:23] <Acid2000> http://paste.ubuntu.com/23876814/
#1511 [14:24] <Acid2000> you mean this
#1512 [14:24] <zkxs> Acid2000: Yeah, but this doesn't look like the game crashed.
#1513 [14:24] <Acid2000> ?
#1514 [14:24] <Acid2000> well its not working
#1515 [14:25] <zkxs> Acid2000: This is the entire game output log?
#1516 [14:25] * Max [Max@notlogged] has quit. (Quit: Web client closed)
#1517 [14:25] <Acid2000> yes
#1518 [14:26] * david_ [david_@notlogged] has joined #minecrafthelp
#1519 [14:26] * Speedcrafter01 [Speedcrafter01@notlogged] has joined #minecrafthelp
#1520 [14:27] <zkxs> ??> Acid2000 win/reinst
#1521 [14:27] <Absol> Acid2000: You may need to reinstall the locally installed files that Minecraft puts into place.
#1522 [14:27] <Absol> Acid2000: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1523 [14:28] <Acid2000> wait it worked for 10 seconds then crashed again
#1524 [14:28] * ThatDarlingMReP [ThatDarlingMReP@notlogged] has joined #minecrafthelp
#1525 [14:28] <Acid2000> i got diffent log now
#1526 [14:28] <zkxs> Acid2000: Do you get a crash report this time?
#1527 [14:29] * david_ [david_@notlogged] has quit. (Ping timeout: 180 seconds)
#1528 [14:29] <ThatDarlingMReP> Hi !
#1529 [14:29] <zkxs> ??> ThatDarlingMReP Ask
#1530 [14:29] <Absol> ThatDarlingMReP: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1531 [14:29] <Absol> ThatDarlingMReP: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1532 [14:29] <Acid2000> http://paste.ubuntu.com/23876835/
#1533 [14:30] * Andyn0_YT [Andyn0_YT@notlogged] has joined #minecrafthelp
#1534 [14:30] <Speedcrafter01> my minecraft dont wanna start, what should i do?
#1535 [14:30] * Laberhans [Laberhans@notlogged] has joined #minecrafthelp
#1536 [14:31] <zkxs> Acid2000: All right, I think I know what's wrong. Can you get to the main menu?
#1537 [14:31] <Acid2000> yes
#1538 [14:31] <Speedcrafter01> no
#1539 [14:31] <zkxs> Acid2000: Go to video options and turn VBOs off
#1540 [14:31] <zkxs> Speedcrafter01: do you have an Nvidia graphics card?
#1541 [14:31] <Acid2000> ok
#1542 [14:32] * Laberhans [Laberhans@notlogged] has quit. (Client Quit)
#1543 [14:32] <zkxs> Acid2000: All right, see if it works now
#1544 [14:32] <Acid2000> do you want me to try again?
#1545 [14:32] <zkxs> Acid2000: yes
#1546 [14:32] * Laberhans [Laberhans@notlogged] has joined #minecrafthelp
#1547 [14:32] <ThatDarlingMReP> Ok
#1548 [14:32] <Speedcrafter01> yes i have
#1549 [14:32] <Andyn0_YT> Help Minecraft tells me that there is a problem with the graphics card and solve it but it tells me to go to the technical support and write what I need the thing is that I do not understand where to put it
#1550 [14:32] <ThatDarlingMReP> Who could halp me with this error on MC launcher
#1551 [14:32] <zkxs> Speedcrafter01: Did you by chance update your nvidia drivers recently?
#1552 [14:33] <ThatDarlingMReP> "Sorry, but we couldn't connect to our servers. Please make sure that you are online and Minecraft is not blocked. (SunCertPathBuilderException: unable to find valid certification path to requested target)"
#1553 [14:33] <Laberhans> no
#1554 [14:33] <Andyn0_YT> Help Minecraft tells me that there is a problem with the graphics card and solve it but it tells me to go to the technical support and write what I need the thing is that I do not understand where to put it
#1555 [14:33] <Acid2000> yeahhhhh it seems to be working thanks for your help!!!
#1556 [14:33] <zkxs> Laberhans: I was talking to a different user
#1557 [14:33] <zkxs> ??> ThatDarlingMReP tools/hjt
#1558 [14:33] <Absol> ThatDarlingMReP: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1559 [14:33] <Absol> ThatDarlingMReP: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1560 [14:33] <zkxs> Acid2000: Great!
#1561 [14:33] * Laberhans [Laberhans@notlogged] has quit. (Client Quit)
#1562 [14:33] <ThatDarlingMReP> zkxs What do ya mean?
#1563 [14:34] <zkxs> ThatDarlingMReP: Please follow the directions Absol just sent
#1564 [14:34] * Andyn0_YT [Andyn0_YT@notlogged] has quit. (Client Quit)
#1565 [14:34] <ThatDarlingMReP> I don't Alright
#1566 [14:34] <Speedcrafter01> yes i updatet my nvidia
#1567 [14:34] <ThatDarlingMReP> Ok wait
#1568 [14:34] <ThatDarlingMReP> Nvm
#1569 [14:34] <ThatDarlingMReP> Alright
#1570 [14:34] * DarkGame6 [DarkGame6@notlogged] has joined #minecrafthelp
#1571 [14:34] * Acid2000 [Acid2000@notlogged] has quit. (Quit: Web client closed)
#1572 [14:34] * Acid2000 [Acid2000@notlogged] has quit. (Quit: Web client closed)
#1573 [14:35] * DarkGame6 [DarkGame6@notlogged] has left #minecrafthelp
#1574 [14:36] <zkxs> Speedcrafter01: What version of Windows, and are you on a desktop or laptop>
#1575 [14:36] <Speedcrafter01> windows 10 laptop
#1576 [14:37] <zkxs> Speedcrafter01: The current Nvidia driver is faulty. Install the previous version from here: http://www.nvidia.com/download/driverResults.aspx/113444
#1577 [14:37] * Gaz [Gaz@notlogged] has joined #minecrafthelp
#1578 [14:38] * None1911 [None1911@notlogged] has joined #minecrafthelp
#1579 [14:38] <None1911> Hello! i have a problem
#1580 [14:38] <ThatDarlingMReP> http://paste.ubuntu.com/23876883/
#1581 [14:38] <None1911> When i try to join "play.fanggaming.com" whit Minecraft Forge (1.8.9) the server says: Uknow Host
#1582 [14:39] <ThatDarlingMReP> Check if you made a spelling mistake in the IP
#1583 [14:39] <ThatDarlingMReP> None1911
#1584 [14:39] <None1911> ok, i will
#1585 [14:41] <zkxs> ??> ThatDarlingMReP info/mcleak
#1586 [14:41] <zkxs> ??> ThatDarlingMReP info/mcleaks
#1587 [14:41] <Absol> ThatDarlingMReP: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1588 [14:41] <Absol> ThatDarlingMReP: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1589 [14:41] <ThatDarlingMReP> Oh
#1590 [14:42] <None1911> There's no error, cubecraft works and hypixel too but "play.fanggaming.com" and "mc.fanggaming.com" doesn't work
#1591 [14:42] <ThatDarlingMReP> I only downloaded MCAlts and never used it, cuz it didn't worked.
#1592 [14:42] * fabiano [fabiano@notlogged] has joined #minecrafthelp
#1593 [14:42] <zkxs> ThatDarlingMReP: Well, it broke your minecraft install and they potentially have your login information as well.
#1594 [14:42] <zkxs> ThatDarlingMReP: You might want to consider a password change as well.
#1595 [14:43] <ThatDarlingMReP> I will
#1596 [14:43] <ThatDarlingMReP> And Quickly
#1597 [14:43] <zkxs> ThatDarlingMReP: You need to get rid of the client and clean out your hosts file first though.
#1598 [14:43] <ThatDarlingMReP> Where are the Hosts files?
#1599 [14:43] <zkxs> None1911: Try it with version 1.8.8
#1600 [14:43] * lansiir [lansiir@notlogged] has quit. (Remote host closed the connection)
#1601 [14:44] <None1911> i will try it
#1602 [14:44] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1603 [14:44] <ThatDarlingMReP> :)
#1604 [14:44] <zkxs> ??> win/hosts/edit
#1605 [14:44] <ThatDarlingMReP> nvm
#1606 [14:45] <zkxs> ??> ThatDarlingMReP win/hosts/edit
#1607 [14:45] <Absol> ThatDarlingMReP: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1608 [14:45] <Absol> ThatDarlingMReP: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1609 [14:45] <ThatDarlingMReP> Found them
#1610 [14:45] <ThatDarlingMReP> Lol.
#1611 [14:45] * stathis800 [stathis800@notlogged] has quit. (Ping timeout: 180 seconds)
#1612 [14:47] * zach [zach@notlogged] has joined #minecrafthelp
#1613 [14:47] * zach [zach@notlogged] has quit. (Client Quit)
#1614 [14:47] <ThatDarlingMReP> Done.
#1615 [14:47] <ThatDarlingMReP> Thanks bud !
#1616 [14:47] <zkxs> ThatDarlingMReP: Glad it's working.
#1617 [14:47] <ThatDarlingMReP> :DD
#1618 [14:48] <zkxs> lot of smiley faces going around
#1619 [14:48] <ThatDarlingMReP> x)
#1620 [14:48] <ThatDarlingMReP> It means you're a good helper !
#1621 [14:50] <None1911> @zkxs 1.8.8 doesn't works too whit "play.fanggaming.com" and "mc.fanggaming.com"
#1622 [14:50] <ThatDarlingMReP> What server are you trying to access?
#1623 [14:51] <ThatDarlingMReP> I'll try to google it ;)
#1624 [14:51] <zkxs> !mcping play.fanggaming.com
#1625 [14:51] <Absol> zkxs: The server has 2 players and replied in 142.268 ms
#1626 [14:51] <None1911> FangGaming server: IP's: "play.fanggaming.com" and "mc.fanggaming.com"
#1627 [14:51] <zkxs> !mcping mc.fanggaming.com
#1628 [14:51] <Absol> zkxs: The server has 2 players and replied in 194.493 ms
#1629 [14:51] * ecki10 [ecki10@notlogged] has joined #minecrafthelp
#1630 [14:51] <ThatDarlingMReP> fanggaming.com
#1631 [14:51] <zkxs> So it's definitely up
#1632 [14:51] <ThatDarlingMReP> Thats a thing
#1633 [14:51] <ThatDarlingMReP> It should be
#1634 [14:52] <ecki10> Hello, does anybody know how to fix this bug? : Game ended with bad state (exit code -1073740791)
#1635 [14:52] <zkxs> None1911: What do you get if you ping it?
#1636 [14:52] <None1911> But, whit Cubecraft it works
#1637 [14:52] <None1911> on Minecraft DOS Console?
#1638 [14:52] <None1911> on
#1639 [14:52] * Sbhughes [Sbhughes@notlogged] has quit. (Ping timeout: 180 seconds)
#1640 [14:52] <None1911> Microsoft Windows*
#1641 [14:52] <ecki10> y
#1642 [14:52] <None1911> sorry :)
#1643 [14:52] <zkxs> ecki10: What version of windows, and are you on a laptop or desktop?
#1644 [14:52] <ecki10> WIndows 10, Laptop
#1645 [14:53] <ecki10> *Windows 10 Home
#1646 [14:53] <zkxs> ecki10: 64bit?
#1647 [14:53] <ecki10> Yes
#1648 [14:53] <None1911> !mcping play.fanggaming.com
#1649 [14:53] <Absol> None1911: The server has 2 players and replied in 193.436 ms
#1650 [14:54] <zkxs> ecki10: The current Nvidia driver is faulty. Install the previous version from here: http://www.nvidia.com/download/driverResults.aspx/113444
#1651 [14:54] <None1911> zkxs: Yes, it was NVIDIA, i got that problem today, NVIDIA is hard working on a fix for it
#1652 [14:54] <zkxs> None1911: From the command prompt. Do you know how to run a ping?
#1653 [14:54] <None1911> zkxs: yes
#1654 [14:54] <ecki10> Ok I´ll try
#1655 [14:54] <ecki10> Thx
#1656 [14:55] <Speedcrafter01> thank you so much zkxs for your help :-)
#1657 [14:55] <zkxs> None1911: I want to know what IP address you get, if anything.
#1658 [14:55] <None1911> Ping request could not find host play.fanggaming.com. Please check the name and try again.
#1659 [14:55] <zkxs> Speedcrafter01: Glad it's working!
#1660 [14:55] <None1911> Ping request could not find host mc.fanggaming.com. Please check the name and try again.
#1661 [14:55] * Speedcrafter01 [Speedcrafter01@notlogged] has quit. (Quit: Web client closed)
#1662 [14:55] <zkxs> ??> None1911 tools/hjt
#1663 [14:55] <Absol> None1911: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1664 [14:55] <Absol> None1911: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1665 [14:56] <None1911> It's weird, i can enter whit normal clients, but forge doesn't works whit that server
#1666 [14:56] <None1911> So, i need to download HijackThis?
#1667 [14:57] <zkxs> ??> None1911 mods
#1668 [14:57] <Absol> None1911: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1669 [14:57] <Absol> None1911: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1670 [14:59] <zkxs> None1911: Actully, it looks like they're having DNS problems.
#1671 [14:59] * None1911 [None1911@notlogged] has quit. (Ping timeout: 180 seconds)
#1672 [14:59] * Diblyy [Diblyy@notlogged] has joined #minecrafthelp
#1673 [15:00] <Diblyy> Hello
#1674 [15:00] <Diblyy> I forget my security questions, and I cannot reset them since my email I used them on is no longer in use
#1675 [15:01] <zkxs> ??> Diblyy account/send-email
#1676 [15:01] <Absol> Diblyy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1677 [15:01] <Absol> Diblyy: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1678 [15:02] * KingYgaming [KingYgaming@notlogged] has joined #minecrafthelp
#1679 [15:03] <KingYgaming> Hi, so i have this problem that like if I press play, minecraft downloads but then shuts down again
#1680 [15:03] <KingYgaming> This is what is says: [22:00:28] [Client thread/INFO]: LWJGL Version: 2.9.4
#1681 [15:03] * Laberhans [Laberhans@notlogged] has joined #minecrafthelp
#1682 [15:04] <Laberhans> i can'T PLAY MINECRAFT
#1683 [15:04] <KingYgaming> Me neither, it says [22:00:28] [Client thread/INFO]: LWJGL Version: 2.9.4
#1684 [15:04] <zkxs> KingYgaming: Nvidia card?
#1685 [15:04] <zkxs> ??> Laberhans ask
#1686 [15:04] <KingYgaming> Yup
#1687 [15:04] <Absol> Laberhans: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1688 [15:04] <Absol> Laberhans: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1689 [15:04] <zkxs> KingYgaming: Desktop/Laptop? Version of Windows?
#1690 [15:04] * Laberhans [Laberhans@notlogged] has quit. (Client Quit)
#1691 [15:04] <KingYgaming> Laptop windows 10
#1692 [15:05] <zkxs> KingYgaming: Current nvidia driver is faulty. Downgrade to this version: http://www.nvidia.com/download/driverResults.aspx/113444
#1693 [15:05] <KingYgaming> il try
#1694 [15:05] * leak1t [leak1t@notlogged] has joined #minecrafthelp
#1695 [15:06] * LordPigerton [LordPigerton@notlogged] has joined #minecrafthelp
#1696 [15:07] <KingYgaming> Delete Current verion? zkxs?
#1697 [15:07] <LordPigerton> How the hell can I can I log into my old account?
#1698 [15:07] <zkxs> LordPigerton: Is it migrated?
#1699 [15:08] <zkxs> LordPigerton: Aka. Do you log into the launcher with your username, or your email?
#1700 [15:08] * None1911 [None1911@notlogged] has joined #minecrafthelp
#1701 [15:08] <LordPigerton> Im not really sure. The main issue is when I request a password change, it never sends the request to my email
#1702 [15:08] <None1911> My pc crashed hmmm
#1703 [15:08] * anthony [anthony@notlogged] has joined #minecrafthelp
#1704 [15:08] <None1911> It's true that Minecraft is more CPU Heavy than GPU
#1705 [15:08] <None1911> ?
#1706 [15:08] <zkxs> None1911: That server is having DNS problems; it isn't your fault.
#1707 [15:08] <zkxs> None1911: Until they sort it out just connect with this: 199.167.146.34:25580
#1708 [15:09] <zkxs> None1911: It depends on if your CPU is much worse than your GPU
#1709 [15:09] <zkxs> LordPigerton: And you've checked spam?
#1710 [15:09] <Diblyy> Email sent to Mojang Support. Thanks @Absol
#1711 [15:10] <LordPigerton> Ive checked spam many times
#1712 [15:10] <zkxs> ?? bot
#1713 [15:10] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1714 [15:10] * Diblyy [Diblyy@notlogged] has quit. (Quit: Web client closed)
#1715 [15:10] <zkxs> ??> LordPigerton login/throttle
#1716 [15:10] <Absol> LordPigerton: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1717 [15:10] <Absol> LordPigerton: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1718 [15:10] <zkxs> LordPigerton: During this lockout you cannot receive Mojang emails.
#1719 [15:11] <LordPigerton> Hmmm I will have to give that a shot then, I suppose I will have to wait, thanks for the help!
#1720 [15:12] * anthony [anthony@notlogged] has quit. (Ping timeout: 180 seconds)
#1721 [15:12] * LordPigerton [LordPigerton@notlogged] has quit. (Quit: Web client closed)
#1722 [15:14] * nightsbestdream [nightsbestdream@notlogged] has joined #minecrafthelp
#1723 [15:14] <None1911> zkxs: Your IP worked, now, i can join, THANK YOU SO MUCH!
#1724 [15:15] <nightsbestdream> hey why cant i play my minecraft lol i bought now its not working?
#1725 [15:15] <thgilfodrol> nightsbestdream: what happens when you try?
#1726 [15:15] <nightsbestdream> its saying demo mode ? When i bought the full version?
#1727 [15:15] <None1911> It's a knowed bug by Mojang and Microsoft
#1728 [15:15] <None1911> on Minecraft Hopper you can find info about this
#1729 [15:16] <KingYgaming> Download the full version nightsbestdream
#1730 [15:16] <nightsbestdream> i did
#1731 [15:16] * cobra1975 [cobra1975@notlogged] has joined #minecrafthelp
#1732 [15:16] <nightsbestdream> i have the ticket if u want it
#1733 [15:16] <Lord_Ralex> We are not Mojang
#1734 [15:17] <None1911> Yes, we are Microshit, the company that fucked minecraft totally...
#1735 [15:17] <Absol> None1911: Please keep it civil
#1736 [15:17] * Lord_Ralex kicked None1911 from #minecrafthelp (Reason: one1911 :1 Here is the door)
#1737 [15:17] <KingYgaming> omfg it worked thnkx zkxs
#1738 [15:17] <zkxs> KingYgaming: Glad to hear it
#1739 [15:17] <nightsbestdream> lmao
#1740 [15:17] <cobra1975> Super everything in english here and I can not speak english grrrr
#1741 [15:17] <thgilfodrol> ??> cobra1975 lang/de
#1742 [15:17] <Absol> cobra1975: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1743 [15:18] <cobra1975> Because I have already
#1744 [15:20] * KingYgaming [KingYgaming@notlogged] has quit. (Ping timeout: 180 seconds)
#1745 [15:20] <cobra1975> Ok my problem is I have in 2011 my accaunt created and white the pass no more now I make a password of the minecraft side and there is no e-mail to
#1746 [15:24] * cobra1975 [cobra1975@notlogged] has quit. (Quit: Web client closed)
#1747 [15:24] <zkxs> cobra1975: So your account has not been migrated to the new mojang account system, right?
#1748 [15:24] <zkxs> also bye
#1749 [15:25] * pinooo [pinooo@notlogged] has joined #minecrafthelp
#1750 [15:25] <pinooo> i need help migrating my old miinecraft game
#1751 [15:25] * nightsbestdream [nightsbestdream@notlogged] has quit. (Quit: Web client closed)
#1752 [15:25] * pinooo [pinooo@notlogged] has quit. (Client Quit)
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#1757 [16:00] * VessieWolf [VessieWolf@notlogged] has joined #minecrafthelp
#1758 [16:00] <VessieWolf> Hey i have been having problems with my new server
#1759 [16:01] <VessieWolf> I spoke to somebody yesterday about thins and he sent me a portforwarding website
#1760 [16:01] <VessieWolf> And it didnt work
#1761 [16:02] <VessieWolf> Hello????
#1762 [16:02] * ecki10 [ecki10@notlogged] has quit. (Ping timeout: 180 seconds)
#1763 [16:02] <zkxs> VessieWolf: Howdy
#1764 [16:02] <VessieWolf> Hello
#1765 [16:02] <VessieWolf> I have been havingserver issues
#1766 [16:02] <VessieWolf> And i spoke to someone anout my server issues and he semt me a portforwarding website
#1767 [16:02] * VessieWolf [VessieWolf@notlogged] has quit. (Client Quit)
#1768 [16:02] <zkxs> VessieWolf: Have you allowed it through your firewall?
#1769 [16:03] * VessieWolf [VessieWolf@notlogged] has joined #minecrafthelp
#1770 [16:03] <zkxs> VessieWolf: Have you allowed it through your firewall?
#1771 [16:03] <VessieWolf> Hello i have been having server issues
#1772 [16:03] <VessieWolf> How do i allowe it through firewall
#1773 [16:03] <VessieWolf> ????
#1774 [16:03] <zkxs> VessieWolf: Are you on windows?
#1775 [16:03] <VessieWolf> I have a windows laptop
#1776 [16:03] <VessieWolf> Yes correct
#1777 [16:04] <VessieWolf> How to i allow through firewall
#1778 [16:04] * AbstractTitan [AbstractTitan@notlogged] has joined #minecrafthelp
#1779 [16:05] <VessieWolf> Hello
#1780 [16:05] <VessieWolf> I have been having server issues
#1781 [16:05] <VessieWolf> Hello????
#1782 [16:05] <AbstractTitan> Well, I am having trouble with my Minecraft Account. I changed the password and it still will not let me sign in.
#1783 [16:05] <zkxs> VessieWolf: One second
#1784 [16:05] <VessieWolf> Ok
#1785 [16:05] <zkxs> ??> AbstractTitan login/throttle
#1786 [16:06] <Absol> AbstractTitan: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1787 [16:06] <Absol> AbstractTitan: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1788 [16:06] <AbstractTitan> Okay, thanks/
#1789 [16:06] * AbstractTitan [AbstractTitan@notlogged] has quit. (Client Quit)
#1790 [16:07] <zkxs> VessieWolf: https://answers.microsoft.com/en-us/windows/forum/windows_7-networking/how-to-open-ports-with-windows-7/235b30b1-9be2-4e55-94fc-201aff8f0809
#1791 [16:07] <zkxs> VessieWolf: Minecraft uses TCP port 25565
#1792 [16:07] <VessieWolf> Ok
#1793 [16:07] <VessieWolf> But where to i write the port in???
#1794 [16:07] <zkxs> VessieWolf: I gave you a link
#1795 [16:07] <VessieWolf> Wait will this fix my problem??
#1796 [16:08] <VessieWolf> Oh thanks for your help
#1797 [16:08] <zkxs> VessieWolf: It might
#1798 [16:08] <VessieWolf> ??
#1799 [16:08] * lol [lol@notlogged] has joined #minecrafthelp
#1800 [16:08] <VessieWolf> Hello
#1801 [16:08] <lol> hola
#1802 [16:09] * Agustin [Agustin@notlogged] has joined #minecrafthelp
#1803 [16:09] <lol> hablas español
#1804 [16:09] <lol> ?
#1805 [16:09] * Cliffy [Cliffy@notlogged] has joined #minecrafthelp
#1806 [16:09] <zkxs> ??> lol lang/es
#1807 [16:09] <Absol> lol: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1808 [16:10] <Agustin> Hi, who can help me with my problem please http://paste.ubuntu.com/23877267/
#1809 [16:10] <Agustin> lol si
#1810 [16:10] <Agustin> Hi, who can help me with my problem please http://paste.ubuntu.com/23877267/
#1811 [16:10] <lol> What is the command for?
#1812 [16:11] <Agustin> What command?
#1813 [16:11] <Agustin> help
#1814 [16:11] <lol> East ?
#1815 [16:11] <lol> help
#1816 [16:12] <zkxs> Agustin: I'm looking at it.
#1817 [16:12] <lol> I
#1818 [16:12] <Agustin> ok
#1819 [16:13] * A_Customer [A_Customer@notlogged] has joined #minecrafthelp
#1820 [16:13] <A_Customer> Is anyone there?
#1821 [16:13] <lol> What do you want me to help you
#1822 [16:13] <lol> ?
#1823 [16:13] <zkxs> Agustin: Try this driver: http://www.driverscape.com/files/misc/amd-catalyst-15.7.1-with-dotnet45-win7-32bit.zip
#1824 [16:13] <A_Customer> Yes.
#1825 [16:13] <zkxs> Agustin: What's wrong?
#1826 [16:13] <zkxs> Whoops
#1827 [16:14] * VessieWolf [VessieWolf@notlogged] has quit. (Ping timeout: 180 seconds)
#1828 [16:14] <zkxs> A_Customer: What's wrong?
#1829 [16:14] * potato [potato@notlogged] has joined #minecrafthelp
#1830 [16:14] <A_Customer> I have just bought a minecraft "Code." and it has been emailed to me.
#1831 [16:14] <Agustin> tells me
#1832 [16:14] <Agustin> The server has refused to fulfill your request.
#1833 [16:14] <lol> Pe servers pass 1.11
#1834 [16:14] * potato is now known as Guest36077
#1835 [16:15] * Guest36077 [Guest36077@notlogged] has quit. (Client Quit)
#1836 [16:15] <A_Customer> There is no code, unless I'm being a small but dumb and didn't read the instructions correctly.
#1837 [16:15] <zkxs> Agustin: Ok, let me find a different link
#1838 [16:15] <zkxs> A_Customer: Where did you buy minecraft from?
#1839 [16:15] <Agustin> ok
#1840 [16:15] <A_Customer> The Mojang Website.
#1841 [16:15] <A_Customer> I bought the code for it and an email has been sent.
#1842 [16:15] * Rift [Rift@notlogged] has joined #minecrafthelp
#1843 [16:16] <A_Customer> There is no code.
#1844 [16:16] <GreyVulpine> A_Customer - Why did you buy a code, and not the game directly?
#1845 [16:16] * Rift [Rift@notlogged] has quit. (Client Quit)
#1846 [16:16] * lol [lol@notlogged] has quit. (Quit: Web client closed)
#1847 [16:16] <zkxs> Agustin: Try this driver: http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=6064395&CDCttType=DR&ModelType=C&ModelName=NP275E5E-K01US&VPath=DR/201504/20150413154945917/VGA_AMD_WXP_9.0.100.1000.ZIP
#1848 [16:16] <A_Customer> Every time I tried to buy the game directly, It said I needed to review the card details when I got them right.
#1849 [16:16] <A_Customer> So I went for the code.
#1850 [16:17] * edwinayerbe [edwinayerbe@notlogged] has joined #minecrafthelp
#1851 [16:17] <Agustin> ok
#1852 [16:17] <GreyVulpine> A_Customer - As far as I know, you can't buy gift codes from the website anymore.
#1853 [16:17] <A_Customer> On the time to buy page, there is an option saying "If you would prefer to buy Minecraft for someone, purchase a gift code from here, or find out where you can get your hands on a physical pre-paid card."
#1854 [16:17] <A_Customer> And the links.
#1855 [16:18] <A_Customer> So I clicked on the link, bought it, and then got the email.
#1856 [16:18] <GreyVulpine> A_Customer - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1857 [16:19] <A_Customer> Ok.
#1858 [16:21] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1859 [16:21] <edwinayerbe> hola...descargue el juego y me dice que tengo problemas con la tarjeta de video
#1860 [16:21] <Agustin> edwin ocupa traductor 'para hablar con los admins
#1861 [16:22] <edwinayerbe> gracias agustin
#1862 [16:22] * A_Customer [A_Customer@notlogged] has quit. (Ping timeout: 180 seconds)
#1863 [16:22] <Agustin> tambien te paso ese problema?
#1864 [16:22] <Agustin> de la targeta de video
#1865 [16:23] <edwinayerbe> si
#1866 [16:24] * VessieWolf [VessieWolf@notlogged] has joined #minecrafthelp
#1867 [16:24] <edwinayerbe> que pasos realizste
#1868 [16:25] <VessieWolf> hello i have been having server issues
#1869 [16:25] <VessieWolf> i am english
#1870 [16:25] <zkxs> VessieWolf: Hello again
#1871 [16:25] <edwinayerbe> realizaste?
#1872 [16:25] <VessieWolf> hello
#1873 [16:25] <VessieWolf> the firewall thing didnt work
#1874 [16:25] <VessieWolf> but this is my own server i am having troubles with
#1875 [16:25] <zkxs> There's a bit of a language barrier so I'm sort of hoping the Spanish speakers will bounce ideas off each other...
#1876 [16:26] <Agustin> zkxs What do I install or uninstall?
#1877 [16:26] <zkxs> VessieWolf: You opened port 25565?
#1878 [16:26] <VessieWolf> yes i did
#1879 [16:26] <VessieWolf> and i tried to go in server again and it didnt worj
#1880 [16:26] <zkxs> Agustin: Did the driver I linked work?
#1881 [16:26] * Cliffy [Cliffy@notlogged] has joined #minecrafthelp
#1882 [16:26] * edwinayerbe [edwinayerbe@notlogged] has quit. (Quit: Web client closed)
#1883 [16:26] <zkxs> VessieWolf: Wait--you can't get into your own server?
#1884 [16:26] <zkxs> VessieWolf: From the same computer?
#1885 [16:26] <Agustin> zkxs what?
#1886 [16:26] <VessieWolf> yes the one i made yesterday
#1887 [16:27] <VessieWolf> only if i use my private ip it works
#1888 [16:27] <VessieWolf> but when i use my public ip it dont work
#1889 [16:27] <zkxs> VessieWolf: What's your public ip?
#1890 [16:27] <zkxs> VessieWolf: is it 162.82.216.139 ?
#1891 [16:27] <VessieWolf> here is my public ip 139.216.82.162
#1892 [16:27] * ggnng [ggnng@notlogged] has joined #minecrafthelp
#1893 [16:27] <VessieWolf> 139.216.82.162
#1894 [16:27] <zkxs> !mcping 139.216.82.162
#1895 [16:27] <Absol> zkxs: Error: timed out
#1896 [16:28] <Agustin> zkxs I do not understand your question
#1897 [16:28] <VessieWolf> he is talking to me
#1898 [16:28] <Agustin> please help me http://paste.ubuntu.com/23877267/
#1899 [16:29] <zkxs> Agustin: Were you able to install this driver?
#1900 [16:29] <zkxs> Agustin: http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=5616160&CDCttType=DR&ModelType=C&ModelName=NP275E5E-K01US&VPath=DR/201401/20140114160742125/VGA_AMD_9.12.0.0.ZIP
#1901 [16:29] <zkxs> VessieWolf: I suspect your port forwarding is incorrect
#1902 [16:29] <Agustin> yes
#1903 [16:29] <zkxs> Agustin: What is wrong with minecraft?
#1904 [16:30] <VessieWolf> i dont know how to portforrward because the website somebody sent me on here yesterday didnt have my model number
#1905 [16:30] <Agustin> zkxs But I do not know what I do, you can guide me
#1906 [16:30] <Agustin> Tell me something about video card
#1907 [16:31] <VessieWolf> i have a iprimus router and i dont work
#1908 [16:32] <Agustin> zkxs I have to install or uninstall it
#1909 [16:32] <zkxs> Agustin: Extract that zip file and run the installer
#1910 [16:32] <zkxs> VessieWolf: Were you able to log in to the router?
#1911 [16:33] <VessieWolf> online
#1912 [16:33] <VessieWolf> if i get my ipv4 adress off command prompt
#1913 [16:33] <Agustin> zkxs Okay, I'm doing what I do more
#1914 [16:33] <Agustin> zkxs I have the option to install and uninstall
#1915 [16:34] <zkxs> Agustin: Install
#1916 [16:34] <Agustin> express?
#1917 [16:34] <zkxs> VessieWolf: Were you able to log in to the router? Probably at http://192.168.1.1 or something similar?
#1918 [16:34] <zkxs> Agustin: Yes
#1919 [16:35] <Agustin> zkxs Ok, I settled for what?
#1920 [16:35] <VessieWolf> no it 192.168.2.1
#1921 [16:36] <zkxs> Agustin: I don't understand what you mean.
#1922 [16:36] <zkxs> VessieWolf: Ok, but were you able to log in to it? Typically routers have a password.
#1923 [16:36] <VessieWolf> 192.168.2.5
#1924 [16:36] <Agustin> zkxs It's already installed that I do
#1925 [16:36] <VessieWolf> yes but all i have to do it write admin
#1926 [16:36] <VessieWolf> for password and usernme
#1927 [16:37] <zkxs> VessieWolf: Ah, quite secure. So in the router is there a tab or page for port forwards?
#1928 [16:37] <Agustin> zkxs It's already installed that I do
#1929 [16:37] * joey [joey@notlogged] has joined #minecrafthelp
#1930 [16:37] <joey> hello
#1931 [16:37] <joey> I need help
#1932 [16:37] <zkxs> Agustin: Try this one. It might be a little bit newer: http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=5616160&CDCttType=DR&ModelType=C&ModelName=NP275E5E-K01US&VPath=DR/201401/20140114160742125/VGA_AMD_9.12.0.0.ZIP
#1933 [16:37] <VessieWolf> no there isnt
#1934 [16:38] <VessieWolf> there is no portforward tab
#1935 [16:38] * joey is now known as Guest74487
#1936 [16:38] <zkxs> VessieWolf: Could you send me a screenshot?
#1937 [16:38] <Guest74487> I need help
#1938 [16:38] <zkxs> ??> Guest74487 ask
#1939 [16:38] <Absol> Guest74487: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1940 [16:38] <Absol> Guest74487: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1941 [16:39] <Guest74487> whenever i try to log into my minecraft account, it wont let me, but i know the info is correct, for example this one account i have only works if my vpn is set the mexico
#1942 [16:39] <Guest74487> I have multiple accounts
#1943 [16:39] <zkxs> ??> Guest74487 tools/hjt
#1944 [16:39] <Absol> Guest74487: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1945 [16:39] <VessieWolf> how can i send u a screen shot
#1946 [16:39] <Absol> Guest74487: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1947 [16:39] <VessieWolf> http://192.168.2.1/index.cgi?host%5fmac=cc%3aaf%3a78%3a6e%3a00%3a25&page=page%5fquick%5fsetup&prev%5fpage=page%5flogin&has%5fparam=1&req%5fmode=0&mimic%5fbutton%5ffield=submit%5fbutton%5flogin%5fsubmit%3a+%2e%2e&strip%5fpage%5ftop=0&strip%5fpage%5ftabs=0&strip%5fpage%5flogo=0&scroll%5ftop=0&page%5fsession%5fid=97AB52F71F5C0A40&button%5fvalue=
#1948 [16:40] <zkxs> VessieWolf: That is on your internal network and not actually accessible to anyone but you, which is why I asked for a screenshot.
#1949 [16:40] <VessieWolf> how do i send a screenshot
#1950 [16:40] * olmer [olmer@notlogged] has joined #minecrafthelp
#1951 [16:41] <zkxs> VessieWolf: You should have a program called snipping tool in your start menu
#1952 [16:41] * olmer [olmer@notlogged] has quit. (Client Quit)
#1953 [16:41] <zkxs> VessieWolf: It allows you to save an image of a box you draw over your screen
#1954 [16:41] <Guest74487> http://paste.ubuntu.com/23877371/
#1955 [16:41] <zkxs> VessieWolf: You could then upload that image to imgur
#1956 [16:42] <zkxs> Guest74487: What if you try completely disabling and/or uninstalling your VPN software?
#1957 [16:43] <zkxs> Guest74487: CyberGhost could possibly be causing problems.
#1958 [16:43] <VessieWolf> sorry i am not sure
#1959 [16:46] <VessieWolf> hello all it says on the iprimus quick setup menu is home, quicksetup, network connections, security, voice over ip, advanced, status and login
#1960 [16:46] <VessieWolf> what do i press to portforwad
#1961 [16:46] * sitam2012 [sitam2012@notlogged] has joined #minecrafthelp
#1962 [16:46] * sitam2012 [sitam2012@notlogged] has quit. (Client Quit)
#1963 [16:47] <zkxs> VessieWolf: I'm not sure. Try security and advanced.
#1964 [16:48] <zkxs> VessieWolf: They might call it "firewall" instead of port forwarding
#1965 [16:49] <VessieWolf> portforwarding is o security
#1966 [16:49] <zkxs> VessieWolf: Ok, so you want to forward TCP port 25565 to your computers internal IP address
#1967 [16:49] <VessieWolf> how do i do that???
#1968 [16:50] <zkxs> VessieWolf: I can't see what you're seeing, so I'm sort of flying blind here.
#1969 [16:50] <VessieWolf> ok all i see is a bunch of ip adresses
#1970 [16:51] * ggnng [ggnng@notlogged] has quit. (Ping timeout: 180 seconds)
#1971 [16:52] <VessieWolf> hello
#1972 [16:52] <VessieWolf> what do i do
#1973 [16:52] <GreyVulpine> Give us screenshots of what you see
#1974 [16:53] * VessieWolf [VessieWolf@notlogged] has quit. (Quit: Web client closed)
#1975 [16:53] <Agustin> zkxs It does not work
#1976 [16:54] <Agustin> help?
#1977 [16:55] <GreyVulpine> What doesn't work?
#1978 [16:55] <GreyVulpine> What do you see? What errors do you get?
#1979 [16:58] * Agustin [Agustin@notlogged] has quit. (Ping timeout: 180 seconds)
#1980 [16:58] <zkxs> He had an AMD integrated card that he had some funky drivers for, I linked him to a driver from here: http://www.samsung.com/us/support/owners/product/ativ-book-2-windows-laptops-np275e5e
#1981 [16:59] <zkxs> I'm not sure he actually installed it, as the language barrier was pretty bad.
#1982 [17:00] <zkxs> and he never rebooted...
#1983 [17:03] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1984 [17:08] * Sqrubz [Sqrubz@notlogged] has joined #minecrafthelp
#1985 [17:08] <Sqrubz> im not receiving a reset password command
#1986 [17:08] <zkxs> ??> Sqrubz login/throttle
#1987 [17:08] <Absol> Sqrubz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1988 [17:08] <Absol> Sqrubz: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1989 [17:09] <zkxs> Sqrubz: You cannot receive Mojang emails during this lockout
#1990 [17:09] <Sqrubz> why doesnt it let me log in?
#1991 [17:12] * Sqrubz [Sqrubz@notlogged] has quit. (Ping timeout: 180 seconds)
#1992 [17:21] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1993 [17:25] * WaLLy97 [WaLLy97@notlogged] has joined #minecrafthelp
#1994 [17:26] <WaLLy97> When I try booting my Minecraft it closes and I get litterly nothing. The launcher reopens and I don't get a crashreport or what so ever
#1995 [17:26] <WaLLy97> How can I fix this
#1996 [17:26] <zkxs> WaLLy97: Nvidia card, right?
#1997 [17:26] <WaLLy97> yes
#1998 [17:26] <zkxs> WaLLy97: Windows version? laptop/desktop?
#1999 [17:27] * Pear [Pear@notlogged] has joined #minecrafthelp
#2000 [17:27] <WaLLy97> I'm on a laptop using Windows 10 running Java8 Update 212 normal and 64 bi
#2001 [17:27] <zkxs> WaLLy97: The current nvidia driver is faulty. Downgrade to this version: http://www.nvidia.com/download/driverResults.aspx/113444
#2002 [17:27] <WaLLy97> Are you sure this wil fix it? I did recently update my Nvidia drivers.
#2003 [17:27] * smalltoaster [smalltoaster@notlogged] has joined #minecrafthelp
#2004 [17:27] * smalltoaster [smalltoaster@notlogged] has quit. (Client Quit)
#2005 [17:27] <zkxs> WaLLy97: Are you on a laptop?
#2006 [17:28] <WaLLy97> I typed above
#2007 [17:28] <zkxs> WaLLy97: Ah, then yes. This will fix it.
#2008 [17:28] * smalltoaster [smalltoaster@notlogged] has joined #minecrafthelp
#2009 [17:29] <WaLLy97> Okay. I will come back if it doesn't work. If it does I say to you Sir: Thank you kind Sir. I'm in your debt and will never repay it
#2010 [17:29] <smalltoaster> Can someone help me with my chat and command keys not working ig, but they work out of the game
#2011 [17:29] <zkxs> smalltoaster: Are your keybinds correct in the options?
#2012 [17:29] <smalltoaster> how do i check??\
#2013 [17:30] <WaLLy97> Press Escape, opions. than go to controls and you can rebind the key's
#2014 [17:30] <smalltoaster> yea they are in the right settings
#2015 [17:30] <WaLLy97> Default it's T for chatting and / key brings up chat and tpyed / for you
#2016 [17:30] <WaLLy97> Is this in Singleplayer or server?
#2017 [17:30] <zkxs> smalltoaster: Have you restarted minecraft since this started happening?
#2018 [17:30] <smalltoaster> yes twice, and it is realms
#2019 [17:31] <zkxs> smalltoaster: Have you restarted your computer since it's started?
#2020 [17:31] * Litesung [Litesung@notlogged] has joined #minecrafthelp
#2021 [17:31] <WaLLy97> Do you have been giving OP on the server
#2022 [17:31] <smalltoaster> no should i?
#2023 [17:32] <WaLLy97> In game , Yes you need to have OP in order to usecommands I beleave. not if you have a bukket server or forgecraft serrver
#2024 [17:32] <smalltoaster> its back!! thanks though
#2025 [17:32] * smalltoaster [smalltoaster@notlogged] has quit. (Client Quit)
#2026 [17:32] <WaLLy97> Okay bye
#2027 [17:32] <Litesung> Hello, I'm experiencing an issue with Minecraft - I'm receiving a black screen on startup. I've verified my GPU drivers and Java versions are up to date. I've re-installed minecraft and have also checked within the APPDATA location. Can anyone help me identify this issue?
#2028 [17:33] <zkxs> Litesung: Is it the launcher or the game that gives you the blank screen?
#2029 [17:33] <Litesung> I'm receiving "1286 Invalid framebuffer operation" in the logs, and have attempted to diagnose this issue.
#2030 [17:33] * tumbleweed [tumbleweed@notlogged] has joined #minecrafthelp
#2031 [17:33] <Litesung> After launching the game, I my client (not the launcher) is a black screen.
#2032 [17:33] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 180 seconds)
#2033 [17:34] * Fyrstikken [Fyrstikken@notlogged] has joined #minecrafthelp
#2034 [17:34] <Litesung> Does anyone have any suggestions that I may try?
#2035 [17:35] <Fyrstikken> does anyone know whats going on with loading minecraft? everything updates, says servers r online, only gets kicked back out after hitting play
#2036 [17:35] <CubeTheThird> ??> Litesung win/dxdiag
#2037 [17:35] <Absol> Litesung: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2038 [17:35] <CubeTheThird> Litesung, that's definitely a driver issue
#2039 [17:36] <CubeTheThird> Fyrstikken, you using nvidia graphics?
#2040 [17:36] <Fyrstikken> yes
#2041 [17:36] <CubeTheThird> Fyrstikken, laptop or desktop?
#2042 [17:36] <Fyrstikken> worked fine yesterday, turned on laptop today, upgraded my nvidia driver, now dont work
#2043 [17:36] <Fyrstikken> laptop
#2044 [17:36] <CubeTheThird> Fyrstikken, downgrade to these drivers: http://www.nvidia.com/download/driverResults.aspx/113444
#2045 [17:36] * play [play@notlogged] has quit. (Ping timeout: 180 seconds)
#2046 [17:36] <CubeTheThird> Fyrstikken, new ones are borked
#2047 [17:36] <Litesung> http://paste.ubuntu.com/23877726/
#2048 [17:36] <Fyrstikken> borked ?
#2049 [17:37] * Rxinn [Rxinn@notlogged] has joined #minecrafthelp
#2050 [17:37] <CubeTheThird> Fyrstikken, broken. Bugged. Take your pick
#2051 [17:37] * Rxinn [Rxinn@notlogged] has quit. (Client Quit)
#2052 [17:37] <Fyrstikken> ohhhh right LOL
#2053 [17:37] * WaLLy97 [WaLLy97@notlogged] has quit. (Ping timeout: 180 seconds)
#2054 [17:37] <Fyrstikken> so i just follow that link u gave me and it should be fixed ?
#2055 [17:37] <CubeTheThird> Litesung, one moment
#2056 [17:38] <CubeTheThird> Fyrstikken, install it, and when prompted, do a custom install, and choose the clean option
#2057 [17:38] <Fyrstikken> alright, thank you
#2058 [17:38] <CubeTheThird> Litesung, download and install these drivers: http://www.geforce.com/drivers/results/113442
#2059 [17:38] <CubeTheThird> Litesung, the latest nvidia ones are broken
#2060 [17:39] <Litesung> I see
#2061 [17:39] <Litesung> Do you know which Nvidia drivers are verified to work?
#2062 [17:39] <Litesung> Oh I see your link, I'll go ahead and use that version for now.
#2063 [17:39] <Fyrstikken> CubeTheThird, how does downgrading work with the NVIDIA Gefore experience ?
#2064 [17:40] <CubeTheThird> Fyrstikken, no idea. I've never done it with it. You should be able to install the driver directly with the download I sent you
#2065 [17:40] <Fyrstikken> oh okay thanks
#2066 [17:40] <CubeTheThird> I use Linux so I've never even used geforce experience personally
#2067 [17:41] * EAzDarkNess [EAzDarkNess@notlogged] has joined #minecrafthelp
#2068 [17:41] <EAzDarkNess> helo
#2069 [17:41] <zkxs> Fyrstikken: GeForce Experience will still be there, and it might bother your about updating to v378.49 again. You can just ignore it until a fixed driver is released.
#2070 [17:41] <CubeTheThird> hello EAzDarkNess
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#2073 [17:42] <Fyrstikken> just read on the driver info it says not recommended spec for viritual gaming
#2074 [17:42] <EAzDarkNess> My problem is that I lost my email and I have no way to send me an email to change my password
#2075 [17:43] <EAzDarkNess> sorry not speak english :'v
#2076 [17:43] <CubeTheThird> EAzDarkNess, you will have to contact Mojang about this
#2077 [17:43] <CubeTheThird> ??> EAzDarkNess mojang/email
#2078 [17:43] <Absol> EAzDarkNess: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2079 [17:43] <Absol> EAzDarkNess: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2080 [17:43] <Guest77349> mkfnvhjd
#2081 [17:43] <CubeTheThird> Fyrstikken, do you mean virtual reality gaming?
#2082 [17:43] <CubeTheThird> Guest77349, do you need something?
#2083 [17:44] <Fyrstikken> lol yep
#2084 [17:44] <Fyrstikken> can just go to driver management and rollback tho
#2085 [17:44] <Fyrstikken> Device
#2086 [17:45] <CubeTheThird> Fyrstikken, I wouldn't recommend that. Windows is pretty crappy with that stuff
#2087 [17:45] <CubeTheThird> Fyrstikken, or is that through geforce?
#2088 [17:46] <Fyrstikken> not through geforce
#2089 [17:46] <CubeTheThird> Fyrstikken, ya then I would recommend just installing it from the download I sent you
#2090 [17:46] <Fyrstikken> hmm already rollback
#2091 [17:46] <Fyrstikken> if that dont work, ill just use the link
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#2093 [17:47] <Fyrstikken> rollback to previous installed driver works just fine, minecraft works perfectly now
#2094 [17:48] <CubeTheThird> ah good
#2095 [17:48] * EAzDarkNess [EAzDarkNess@notlogged] has quit. (Quit: Web client closed)
#2096 [17:49] <Fyrstikken> u know, device manager is like a root program for driver management in windows though
#2097 [17:49] <CubeTheThird> ya. Windows doesn't always work well on it's own when it comes to doing driver stuff
#2098 [17:49] <CubeTheThird> generally installers through the hardware vendors work best
#2099 [17:50] <Fyrstikken> yeah, i do the install through that but sadly the nvidia geforce experience dont have a rollback
#2100 [17:50] <Fyrstikken> didnt even have to restart the pc
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#2105 [17:52] <Fyrstikken> well thanks for help, time to go play some skyfactory 3 lol
#2106 [17:52] <CubeTheThird> have fun!~
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#2109 [17:54] <leighhawkey> did nivida ever do a fix update for minecraft ? they were having problems the othere day
#2110 [17:55] * Fyrstikken [Fyrstikken@notlogged] has quit. (Ping timeout: 180 seconds)
#2111 [17:58] <CubeTheThird> nope no update yet
#2112 [18:00] <leighhawkey> ok thank you for your time
#2113 [18:00] <CubeTheThird> no problem :3
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#2115 [18:17] * M1nerman [M1nerman@notlogged] has joined #minecrafthelp
#2116 [18:20] * Dylan [Dylan@notlogged] has joined #minecrafthelp
#2117 [18:20] <Dylan> Hello
#2118 [18:20] <CubeTheThird> hello Dylan
#2119 [18:25] * Pear [Pear@notlogged] has joined #minecrafthelp
#2120 [18:26] <M1nerman> so this has happened on several servers; I play on a server rather regularly for many days, and everything is completely fine. Then, after about a week, that particular server starts timing out frequently. I move to a new server; the same thing. Nothing has ever changed.
#2121 [18:27] <CubeTheThird> M1nerman, can you give an example of such a server?
#2122 [18:31] <M1nerman> the most recent one is creativecraft.us and an older one is play.vanillacraft.co.uk:25565
#2123 [18:31] <Dylan> How can I recover my account if when I type the correct username and email, no email is sent...
#2124 [18:31] <CubeTheThird> M1nerman, and you currently time out on trying to connect to these?
#2125 [18:31] <CubeTheThird> Dylan, you have to contact Mojang
#2126 [18:31] <CubeTheThird> ??> Dylan mojang/email
#2127 [18:31] <Absol> Dylan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2128 [18:31] <Absol> Dylan: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2129 [18:35] <M1nerman> the first server is currently causing problems, but the second is not. But I don't go on the second one as much, so I think there must like a time that the issue will cool down
#2130 [18:35] * Drake1276 [Drake1276@notlogged] has joined #minecrafthelp
#2131 [18:36] <thgilfodrol> M1nerman: do you play from hone?
#2132 [18:37] <M1nerman> yes
#2133 [18:37] <thgilfodrol> M1nerman: do you know if other people on the server have similar troubles?
#2134 [18:39] <thgilfodrol> ??> M1nerman tools/hjt
#2135 [18:39] <Absol> M1nerman: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2136 [18:39] <M1nerman> Ive brought it up on these servers and no one seems to have any of these issues
#2137 [18:39] <Absol> M1nerman: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2138 [18:42] * Saao [Saao@notlogged] has joined #minecrafthelp
#2139 [18:44] <Saao> hello i have not played minecraft in a very long time. I installed the launcher again and proceeded to login and play a bit of minecraft factions. after clicking the "
#2140 [18:44] * Bradleytgm [Bradleytgm@notlogged] has joined #minecrafthelp
#2141 [18:44] <Saao> play button
#2142 [18:44] <Saao> my minecraft launcher crashed
#2143 [18:45] <CubeTheThird> Saao, is there a crash report?
#2144 [18:45] <M1nerman> http://paste.ubuntu.com/23877927/
#2145 [18:46] <Saao> yes there is, are you referring to the one on the launcher or the report on the txt document
#2146 [18:46] * samyratchet [samyratchet@notlogged] has joined #minecrafthelp
#2147 [18:46] <CubeTheThird> Saao, the one in the launcher is fine. Paste it onto http://paste.ubuntu.com and give the URL here.
#2148 [18:46] <samyratchet> hello
#2149 [18:46] * J_ [J_@notlogged] has joined #minecrafthelp
#2150 [18:47] <CubeTheThird> hello samyratchet
#2151 [18:47] <Saao> ?http://paste.ubuntu.com/23877941/
#2152 [18:47] <samyratchet> i need help CubeTheThird :)
#2153 [18:47] <CubeTheThird> samyratchet, what's the problem?
#2154 [18:48] <J_> I can't play minecraft whenever i get on it crashes
#2155 [18:48] <CubeTheThird> Saao, can you also send the Launcher Log?
#2156 [18:48] <CubeTheThird> J_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2157 [18:48] <samyratchet> my minecraft wont start : http://paste.ubuntu.com/23877951/
#2158 [18:49] <Saao> here is the launcher log http://paste.ubuntu.com/23877955/
#2159 [18:49] <CubeTheThird> samyratchet, you have an nvidia graphics card?
#2160 [18:50] <CubeTheThird> Saao, do you have a dxdiag report?
#2161 [18:50] <samyratchet> yes, i tried to run it on intel but its the same error
#2162 [18:50] <Saao> what is a dxdiag report?
#2163 [18:50] <CubeTheThird> samyratchet, so you have a laptop then?
#2164 [18:51] <CubeTheThird> ??> Saao win/dxdiag
#2165 [18:51] * Drake1276 [Drake1276@notlogged] has quit. (Ping timeout: 180 seconds)
#2166 [18:51] <Absol> Saao: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2167 [18:51] <samyratchet> yes
#2168 [18:51] <Saao> where do i find the report?
#2169 [18:51] <CubeTheThird> samyratchet, the latest nvidia drivers cause issues with the game. Downgrade to the previous ones here: http://www.nvidia.com/download/driverResults.aspx/113444
#2170 [18:51] <samyratchet> i have a laptop
#2171 [18:51] * Rodrigo_Extreme [Rodrigo_Extreme@notlogged] has joined #minecrafthelp
#2172 [18:51] <CubeTheThird> Saao, do what Absol said
#2173 [18:51] <Saao> ok
#2174 [18:52] <Rodrigo_Extreme> Ubuntu Pastebin Paste from Rodrigo_Extreme at Sat, 28 Jan 2017 00:49:26 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70
#2175 [18:52] <Rodrigo_Extreme> http://paste.ubuntu.com/23877960/
#2176 [18:52] <CubeTheThird> Rodrigo_Extreme, one moment
#2177 [18:52] <Saao> cubethethird i have followed the steps
#2178 [18:53] * J_ [J_@notlogged] has quit. (Quit: Web client closed)
#2179 [18:53] <CubeTheThird> Saao, the last step shows you how to get a link. Give that link here
#2180 [18:53] <CubeTheThird> Rodrigo_Extreme, download and install http://www.geforce.com/drivers/results/113448
#2181 [18:53] <Rodrigo_Extreme> ok
#2182 [18:54] <Rodrigo_Extreme> thx
#2183 [18:54] <samyratchet> ohh, okey CubeTheThird, I will downgrade and see if it works thank you for you time ;)
#2184 [18:54] <Saao> here is the link cubethethird http://paste.ubuntu.com/23877972/
#2185 [18:54] <CubeTheThird> Saao, one moment
#2186 [18:54] * Rodrigo_Extreme [Rodrigo_Extreme@notlogged] has quit. (Client Quit)
#2187 [18:54] <CubeTheThird> Saao, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#2188 [18:55] <Saao> hmmmmmmm
#2189 [18:55] <Saao> but i am on windows 8??
#2190 [18:56] <Saao> how do i downgrade?
#2191 [18:56] <CubeTheThird> Saao, you are on windows 8.1
#2192 [18:56] <Saao> yes
#2193 [18:56] <CubeTheThird> Saao, that is not windows 8
#2194 [18:57] <Saao> how do i downgrade to windows 8
#2195 [18:57] <CubeTheThird> Saao, you will either have to restore from a backup if you made one, or else install it from a disk
#2196 [18:58] <Saao> hm
#2197 [18:58] <Saao> that is fine i will use another laptop
#2198 [18:58] * PoofessorP [PoofessorP@notlogged] has joined #minecrafthelp
#2199 [18:58] <Saao> are you familar with hacked clients cubethethird?
#2200 [18:58] <Saao> on minecraft?
#2201 [18:59] <CubeTheThird> Saao, they are illegal last I checked
#2202 [18:59] <Saao> what??
#2203 [18:59] <Saao> im never doing that again
#2204 [18:59] <PoofessorP> Can you get a name back if the current user is inactive?
#2205 [18:59] <Saao> well thank you for your time cube
#2206 [18:59] * mystikalginger [mystikalginger@notlogged] has joined #minecrafthelp
#2207 [18:59] <PoofessorP> Can you get a name back if the current user is inactive?
#2208 [18:59] <CubeTheThird> PoofessorP, you mean you used to have a name, changed it, then someone else registered it?
#2209 [19:00] <mystikalginger> Hello all, can one of you help me with an issue i am having trying to lauch minecraft.
#2210 [19:00] <CubeTheThird> mystikalginger, what issue?
#2211 [19:00] * Saao [Saao@notlogged] has quit. (Quit: Web client closed)
#2212 [19:00] <PoofessorP> No i never had the name, but Everyone calls me Poof, and the current user of poof is inactive for 1 year so im wondering if ii could have it
#2213 [19:00] * flafla [flafla@notlogged] has joined #minecrafthelp
#2214 [19:00] <mystikalginger> unable to download minecraft. please try again later. i see that this is a known issue from 2015 but cant seem to get it resolved
#2215 [19:00] <CubeTheThird> PoofessorP, how on earth would you know whether or not the person who has the name is active?
#2216 [19:00] <CubeTheThird> mystikalginger, what anti-virus and firewall software do you have?
#2217 [19:01] <mystikalginger> windows defender
#2218 [19:01] <CubeTheThird> ??> mystikalginger tools/hjt
#2219 [19:01] <PoofessorP> I checked servers time hours, and he hasnt changed name for a year
#2220 [19:01] <Absol> mystikalginger: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2221 [19:01] <Absol> mystikalginger: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2222 [19:01] <M1nerman> Is someone currently reviewing my HJT report?
#2223 [19:02] <CubeTheThird> PoofessorP, ... so? I've never changed my minecraft name, and I've had it for like 5 years. Doesn't mean I'm not active
#2224 [19:02] <CubeTheThird> PoofessorP, and to answer your question, no, you cannot take the name that someone else currently has
#2225 [19:02] <flafla> I do what when I have it unable to update the minecraft native launcher ?
#2226 [19:02] <CubeTheThird> M1nerman, hmm I'm not seeing much (except webroot). Try doing a malware scan
#2227 [19:02] <PoofessorP> yeah but I checked hours registered in popular servers, he hasnt had any for a longg tgime
#2228 [19:02] <CubeTheThird> ??> M1nerman av/adwcleaner
#2229 [19:02] <Absol> M1nerman: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2230 [19:02] <Absol> M1nerman: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2231 [19:03] <CubeTheThird> PoofessorP, again, that's not proof they aren't active
#2232 [19:03] <CubeTheThird> flafla, what anti-virus and firewall software do you have?
#2233 [19:03] <mystikalginger> Cube here are my results http://paste.ubuntu.com/23877996/
#2234 [19:04] <CubeTheThird> mystikalginger, one moment
#2235 [19:04] <flafla> Why
#2236 [19:04] * PoofessorP [PoofessorP@notlogged] has quit. (Quit: Web client closed)
#2237 [19:05] <CubeTheThird> flafla, because it's probably blocking it
#2238 [19:05] <CubeTheThird> mystikalginger, hmm let's try a malware scan
#2239 [19:05] <CubeTheThird> ??> mystikalginger av/adwcleaner
#2240 [19:05] <Absol> mystikalginger: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2241 [19:05] <Absol> mystikalginger: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2242 [19:05] <flafla> We go or to see our anti virus already?
#2243 [19:06] * M1nerman [M1nerman@notlogged] has quit. (Quit: Web client closed)
#2244 [19:06] <CubeTheThird> flafla, you need to tell me what anti-virus you have
#2245 [19:07] <flafla> sotware
#2246 [19:07] <flafla> software
#2247 [19:07] <CubeTheThird> ??> flafla tools/hjt
#2248 [19:07] <Absol> flafla: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2249 [19:07] <Absol> flafla: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2250 [19:08] * Bob [Bob@notlogged] has joined #minecrafthelp
#2251 [19:08] <Bob> Hi
#2252 [19:09] * Bob [Bob@notlogged] has quit. (Client Quit)
#2253 [19:09] <CubeTheThird> hello Bob
#2254 [19:09] <CubeTheThird> goodbye Bob
#2255 [19:11] * mystikalginger [mystikalginger@notlogged] has quit. (Ping timeout: 180 seconds)
#2256 [19:11] * Bradleytgm [Bradleytgm@notlogged] has quit. (Ping timeout: 180 seconds)
#2257 [19:12] <flafla> Its going to do what this manipulation
#2258 [19:12] <CubeTheThird> flafla, please use that tool as Absol instructed. It will allow us to see what software you have installed
#2259 [19:13] <flafla> lien
#2260 [19:14] <CubeTheThird> ..?
#2261 [19:14] <flafla> le lien du site
#2262 [19:15] <CubeTheThird> flafla, https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2263 [19:15] <flafla> je fait quoi apres avoir fait un scan
#2264 [19:15] * mystikalginger [mystikalginger@notlogged] has joined #minecrafthelp
#2265 [19:16] <CubeTheThird> <Absol> flafla: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2266 [19:16] <mystikalginger> OK, it found a chrome extention and i removed it and rebooted but its doing the same thing
#2267 [19:16] * Pcamg [Pcamg@notlogged] has joined #minecrafthelp
#2268 [19:16] <Pcamg> hi
#2269 [19:16] <Pcamg> oi
#2270 [19:17] <flafla> https://paste.ubuntu.com/23878041/
#2271 [19:17] <CubeTheThird> mystikalginger, what's the exact message you get when you try connecting?
#2272 [19:17] <CubeTheThird> flafla, one moment
#2273 [19:17] <flafla> ok
#2274 [19:17] <mystikalginger> When I try to lauch minecraft it says "unable to download minecraft. Please try again later."
#2275 [19:19] <CubeTheThird> ??< av/iobit
#2276 [19:19] * bess [bess@notlogged] has joined #minecrafthelp
#2277 [19:19] <CubeTheThird> mystikalginger, is this when you try opening the game launcher?
#2278 [19:19] <mystikalginger> Yes
#2279 [19:20] <CubeTheThird> flafla, I recommend you do a malware scan
#2280 [19:20] * Pcamg [Pcamg@notlogged] has quit. (Ping timeout: 180 seconds)
#2281 [19:20] <CubeTheThird> ??> flafla av/adwcleaner
#2282 [19:20] <Absol> flafla: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2283 [19:20] <Absol> flafla: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2284 [19:20] <mystikalginger> i just downloaded today, It installed minecraft on my pc and placed the icon on my desktop. When i click that is when i get the message
#2285 [19:20] * M1nerman [M1nerman@notlogged] has joined #minecrafthelp
#2286 [19:20] <CubeTheThird> mystikalginger, are you using a public network, like at a school or library?
#2287 [19:21] * bess [bess@notlogged] has quit. (Client Quit)
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#2289 [19:21] <M1nerman> I have ran adwcleaner and restarted my computer
#2290 [19:21] <bess> cant get past the pixel accelerator issue to log in to mine craft to play. did download driver and said it was already there
#2291 [19:21] <flafla> thanks
#2292 [19:21] <CubeTheThird> M1nerman, ok. Do you still have the issue?
#2293 [19:22] <CubeTheThird> bess, do you have a dxdiag report?
#2294 [19:22] <mystikalginger> Cube, no this is my home network
#2295 [19:23] <CubeTheThird> mystikalginger, hmm. ok, can you open C:\Program Files (x86)\Minecraft
#2296 [19:23] <mystikalginger> need the contents of the nativelog file?
#2297 [19:24] <CubeTheThird> mystikalginger, yes please
#2298 [19:24] <mystikalginger> http://paste.ubuntu.com/23878059/
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#2300 [19:24] <CubeTheThird> mystikalginger, hmm. One sec
#2301 [19:24] <bess> yes i do
#2302 [19:25] <Rydus> My account was hacked into and the name was changed, and now it says I must wait 30 days to change it back. Can this be overridden
#2303 [19:25] <bess> http://paste.ubuntu.com/23878038/
#2304 [19:25] <CubeTheThird> mystikalginger, hmm ok. I have an idea
#2305 [19:25] <CubeTheThird> ??> mystikalginger win/cmd/admin
#2306 [19:25] <M1nerman> The issue still exists, yes
#2307 [19:25] <Absol> mystikalginger: In the start menu/screen, search for "cmd" (without quotes). Right-click on the result listed as "cmd.exe", and choose Run as Administrator.
#2308 [19:25] <CubeTheThird> Rydus, contact Mojang about this
#2309 [19:25] <CubeTheThird> ??> Rydus mojang/email
#2310 [19:25] <Absol> Rydus: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2311 [19:25] <Absol> Rydus: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2312 [19:25] <CubeTheThird> bess, one moment
#2313 [19:26] <Rydus> thank you, I will follow that link absol
#2314 [19:26] <CubeTheThird> M1nerman, hmm alright. You were the one with webroot right?
#2315 [19:26] <M1nerman> yes
#2316 [19:26] * Rydus [Rydus@notlogged] has quit. (Client Quit)
#2317 [19:26] <CubeTheThird> M1nerman, can you temporarily disable it?
#2318 [19:27] <mystikalginger> ok im in cmd as admin
#2319 [19:27] <CubeTheThird> mystikalginger, run this command: sfc /scannow
#2320 [19:27] <M1nerman> yes
#2321 [19:27] <M1nerman> and done
#2322 [19:28] <CubeTheThird> M1nerman, try again
#2323 [19:29] <CubeTheThird> bess, umm.. your system isn't designed for windows 10
#2324 [19:30] <CubeTheThird> bess, as far as I can find, it's so old, it isn't even meant to run anything newer than windows xp
#2325 [19:30] <bess> geez. the program is in there. so what can i do to reun minecraft on this thing?
#2326 [19:30] <CubeTheThird> bess, needless to say, your computer does not meet the minimum requirements for the game
#2327 [19:30] <M1nerman> tried again, the issue is still there
#2328 [19:31] <CubeTheThird> M1nerman, what's the exact message you get when trying to connect?
#2329 [19:31] <bess> ok good to know. time to get with the person that sold this computer and supposedly upgraded it and get a refund.
#2330 [19:31] <bess> thank you so much for the help
#2331 [19:33] <M1nerman> it lets me on for a few minutes, but world rendering is slower than usual and I rubber band a bit. All other entities and players are frozen, then all of a sudden the screen pops up and says 'Timed out' and exactly that
#2332 [19:34] <CubeTheThird> M1nerman, hmm do you know what your ping is for this server?
#2333 [19:35] <M1nerman> hovering over it says 175ms
#2334 [19:36] <CubeTheThird> M1nerman, hmm that's pretty high
#2335 [19:36] <CubeTheThird> M1nerman, can you run a test on speedtest.net
#2336 [19:37] * edwin [edwin@notlogged] has joined #minecrafthelp
#2337 [19:39] <mystikalginger> Windows Resource Protection did not find any integrity violations.
#2338 [19:40] <CubeTheThird> mystikalginger, ok. can you also run this command: netsh winsock reset
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#2344 [19:46] <M1nerman> I have ran a speed test
#2345 [19:46] <CubeTheThird> M1nerman, give the results here
#2346 [19:48] * Ps4 [Ps4@notlogged] has joined #minecrafthelp
#2347 [19:48] * magicsw5 [magicsw5@notlogged] has joined #minecrafthelp
#2348 [19:48] <M1nerman> 35 ms ping 11.64 mbps DL speed 1.42mbps UL speed
#2349 [19:49] <magicsw5> hello i cant launch minecraft it keeps giving me cant delete nartive will delete after close
#2350 [19:49] <Ps4> So im trying to transfer my minecraft maps from ps3 to ps4 but whenever i do it says error
#2351 [19:49] * mystikalginger_ [mystikalginger_@notlogged] has joined #minecrafthelp
#2352 [19:49] <CubeTheThird> M1nerman, hmm ok so it's definitely not your connection speed
#2353 [19:49] <mystikalginger_> ok i completed the rest and rebooted my pc as it asked
#2354 [19:50] <CubeTheThird> mystikalginger_, ok. Any change?
#2355 [19:50] <mystikalginger_> no still the same
#2356 [19:50] <CubeTheThird> Ps4, you'll have to look on the minecraft forums for info about that
#2357 [19:50] <CubeTheThird> mystikalginger_, can you make a new trend micro report?
#2358 [19:50] * Ps4 [Ps4@notlogged] has quit. (Client Quit)
#2359 [19:50] * mystikalginger [mystikalginger@notlogged] has quit. (Ping timeout: 180 seconds)
#2360 [19:50] <mystikalginger_> does windows defender stop it from working?
#2361 [19:51] <magicsw5> so does anyone know why minecraft wont launch Deleting C:\Users\magic\AppData\Roaming\.minecraft\versions\1.11.2\1.11.2-natives-174703684459207 [19:45:55 WARN]: Couldn't delete C:\Users\magic\AppData\Roaming\.minecraft\versions\1.11.2\1.11.2-natives-174703684459207 - scheduling for deletion upon exit
#2362 [19:51] <CubeTheThird> mystikalginger_, I doubt it would be windows defender. Defender barely does anything as-is
#2363 [19:51] <CubeTheThird> magicsw5, copy the full log onto http://paste.ubuntu.com and give the URL here.
#2364 [19:52] <mystikalginger_> should I add a firewall exception,
#2365 [19:52] <magicsw5> [19:45:49 INFO]: Minecraft Launcher 1.6.73 (through bootstrap 100) started on windows... [19:45:49 INFO]: Current time is Jan 27, 2017 7:45:49 PM [19:45:49 INFO]: System.getProperty('os.name') == 'Windows 10' [19:45:49 INFO]: System.getProperty('os.version') == '10.0' [19:45:49 INFO]: System.getProperty('os.arch') == 'amd64' [19:45:49 INFO]: System.getProperty('java.version') == '1.8.0_25' [19:45:49 INFO]: System.getProperty('java.ve
#2366 [19:52] <CubeTheThird> mystikalginger_, sure if you want.. not sure what the exception would be though
#2367 [19:52] <CubeTheThird> magicsw5, paste it onto http://paste.ubuntu.com not here
#2368 [19:52] <CubeTheThird> mystikalginger_, but can you send a new trend micro report?
#2369 [19:53] <magicsw5> i did now what
#2370 [19:54] <CubeTheThird> magicsw5, give the link to your paste here
#2371 [19:54] <mystikalginger_> Cube, here is the report http://paste.ubuntu.com/23878138/
#2372 [19:55] <magicsw5> wait how did you do that
#2373 [19:56] <CubeTheThird> magicsw5, after you paste it, and press the "paste!" button to submit it, the link (URL) is at the top of your browser. You can press f6 to highlight it
#2374 [19:58] <magicsw5> yeah i got that far but i just have the site after i paste it no code wafter the site making it my own thing
#2375 [19:58] <magicsw5> nvm
#2376 [19:59] <magicsw5> i had to name it
#2377 [19:59] <magicsw5> http://paste.ubuntu.com/23878156/
#2378 [19:59] <CubeTheThird> magicsw5, ahh ok I see. I take it you have nvidia graphics in your system?
#2379 [19:59] <magicsw5> yes i do
#2380 [20:00] * gabetheloco [gabetheloco@notlogged] has joined #minecrafthelp
#2381 [20:00] <CubeTheThird> magicsw5, is your computer a laptop or desktop?
#2382 [20:00] <magicsw5> laptop
#2383 [20:00] * annelypiero [annelypiero@notlogged] has joined #minecrafthelp
#2384 [20:01] <Dylan> If I've logged into an account thorugh the launcher on my computer, is there any way to surf through the old %appdata% files to retrieve it?
#2385 [20:01] <CubeTheThird> magicsw5, ok. The latest nvidia drivers are buggy. Download the previous one here: http://www.nvidia.com/download/driverResults.aspx/113444
#2386 [20:02] <CubeTheThird> Dylan, to retrieve the email address?
#2387 [20:02] <Dylan> No, the password, I know its a typo of something but I don't know where the typo is.
#2388 [20:02] <thgilfodrol> M1nerman: how long does it take for you to time out after connecting?
#2389 [20:02] <gabetheloco> I have been playing MC for a while now, but as of recently, i have been able to log in, but can not access servers or worlds, as my game crashes when it tries to load them. I have used both PC launchers, and neither will work. I run Windows 10 and have been trying the latest version of MC.
#2390 [20:02] <CubeTheThird> Dylan, passwords are not stored as plain text. That would be very insecure
#2391 [20:03] <Dylan> I figure it auto-deletes it but maybe I can force my way into the console and decode it :(
#2392 [20:03] <CubeTheThird> gabetheloco, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2393 [20:03] <Dylan> I'm aware.
#2394 [20:03] <CubeTheThird> Dylan, I don't even think any useful info would be stored. The password is verified with mojang servers, and a session key is what your computer saves
#2395 [20:05] <magicsw5> is nvidia always have this issue?
#2396 [20:05] <gabetheloco> There is no crash report. The game just stops. It does the "so-and-so" stopped working thing, and no matter how long I wait, it wont load. Also, when I close it down, the game output is perfectly fine, with no signs of a crash.
#2397 [20:05] <M1nerman> anywhere from 2 seconds to 5 minutes
#2398 [20:05] <CubeTheThird> magicsw5, the last update from a few days ago introduced this issue
#2399 [20:05] <CubeTheThird> gabetheloco, please send both the launcher log and game output here via http://paste.ubuntu.com
#2400 [20:05] <gabetheloco> k
#2401 [20:05] <Dylan> Mojang isn't going to respond to me for a couple days, any suggestion of how I can figure this out without spamming the password for hours?
#2402 [20:07] <gabetheloco> http://paste.ubuntu.com/23878223/
#2403 [20:07] <CubeTheThird> Dylan, wait 3 hours before trying again. Too many failed login attempts can put you in a temporary lockout
#2404 [20:08] <magicsw5> cube its fixed thank you
#2405 [20:08] * magicsw5 [magicsw5@notlogged] has quit. (Quit: Web client closed)
#2406 [20:08] <CubeTheThird> gabetheloco, ok here's what you do. First, purchase the game from minecraft.net/store
#2407 [20:08] <gabetheloco> I own it already
#2408 [20:09] <CubeTheThird> gabetheloco, then why are you using what appears to be a pirated game launcher?
#2409 [20:09] <gabetheloco> Im using the old one. It's the alternative download they offer
#2410 [20:09] <Dylan> Is there a prompt for the temporary lockout?
#2411 [20:09] <gabetheloco> the new one and the old one don't work
#2412 [20:10] <CubeTheThird> gabetheloco, please provide a log using the new launcher
#2413 [20:10] <M1nerman> im sorry, i have to go. I will be back later tonight to figure this out, but for now thank you for your help
#2414 [20:10] <gabetheloco> k
#2415 [20:10] <CubeTheThird> Dylan, there is not. It is for security measures
#2416 [20:10] * Trailmountain [Trailmountain@notlogged] has joined #minecrafthelp
#2417 [20:11] <Trailmountain> Me and my girlfriend are running a realm but I keep having dc issues (not internett related)
#2418 [20:12] <CubeTheThird> Trailmountain, have you always had this issue?
#2419 [20:12] <Trailmountain> no, just happened when we rebooted the realm
#2420 [20:13] <CubeTheThird> Trailmountain, oh. Are you both having this issue, or just you?
#2421 [20:13] <Trailmountain> just me
#2422 [20:13] <Trailmountain> the realm was previously booted from my account though, IF it matters
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#2425 [20:14] <CubeTheThird> Trailmountain, that depends. Are you both in the same region?
#2426 [20:14] <gabetheloco> http://paste.ubuntu.com/23878250/
#2427 [20:14] * annelypiero [annelypiero@notlogged] has quit. (Quit: Web client closed)
#2428 [20:14] <Trailmountain> uh norway - germany
#2429 [20:15] <CubeTheThird> Trailmountain, so that's a no?
#2430 [20:15] <Trailmountain> yeah
#2431 [20:15] <CubeTheThird> gabetheloco, huh. That one is showing connection issues when trying to download game files. what anti-virus and firewall software do you have?
#2432 [20:16] <CubeTheThird> Trailmountain, hmm are you the realm owner then?
#2433 [20:16] * manderson93 [manderson93@notlogged] has quit. (Client Quit)
#2434 [20:16] <Trailmountain> no thats her
#2435 [20:16] <gabetheloco> I use Norton, Malwarebytes, and the windows 10 firewall
#2436 [20:16] * FloresSisters [FloresSisters@notlogged] has joined #minecrafthelp
#2437 [20:16] <Trailmountain> it worked fine the first time we bought a realm
#2438 [20:16] <FloresSisters> Help
#2439 [20:17] <CubeTheThird> Trailmountain, were you both in the same regions you are currently located in when it worked?
#2440 [20:17] <CubeTheThird> gabetheloco, hmm can you run a full malwarebytes scan?
#2441 [20:17] <CubeTheThird> FloresSisters, with?
#2442 [20:17] <FloresSisters> I can't open my game!!!
#2443 [20:17] <gabetheloco> k
#2444 [20:17] <Trailmountain> no
#2445 [20:18] <FloresSisters> Windows 7
#2446 [20:18] <gabetheloco> its running
#2447 [20:18] <CubeTheThird> FloresSisters, what happens when you try?
#2448 [20:18] <FloresSisters> I have windows 10
#2449 [20:18] <Trailmountain> i mean yes*
#2450 [20:18] <Trailmountain> sorry
#2451 [20:19] <CubeTheThird> Trailmountain, hmm well realms are hosted based on the region of the owner. I don't know to what degree that is, but your connection issue might be due to your distance from that region of origin
#2452 [20:19] <FloresSisters> Can someone help me to install mine craft
#2453 [20:19] <CubeTheThird> FloresSisters, you didn't answer my question
#2454 [20:19] <Trailmountain> it wasnt a problem last time, i had to correct myself, we are in the same regions as previously
#2455 [20:20] <CubeTheThird> Trailmountain, ah ok
#2456 [20:20] <CubeTheThird> Trailmountain, what error message do you get?
#2457 [20:20] <Trailmountain> just a second
#2458 [20:21] <Trailmountain> "internal exception java.ioexception: the existing connection was forced shut by the external host
#2459 [20:22] * mauricio [mauricio@notlogged] has joined #minecrafthelp
#2460 [20:22] * FloresSisters [FloresSisters@notlogged] has quit. (Ping timeout: 180 seconds)
#2461 [20:22] <CubeTheThird> Trailmountain, hmm interesting. Do you connect at all, or does it immediately give you this?
#2462 [20:22] <Trailmountain> i connect for a few seconds
#2463 [20:22] <Trailmountain> or minutes at times
#2464 [20:23] <Trailmountain> once we restarted the server i had a whooping 10 minutes
#2465 [20:23] <CubeTheThird> Trailmountain, hmm that's very odd. Can you explain what exactly was done to restart?
#2466 [20:24] <Trailmountain> we set configure realm : reset
#2467 [20:24] <Trailmountain> and for some reason it bought me some extra minutes before getting dc'd
#2468 [20:25] <CubeTheThird> Trailmountain, I realized I didn't ask. This is PC realms right, not pocket realms?
#2469 [20:25] <Trailmountain> yes
#2470 [20:25] <mystikalginger_> Cube did you get a chance to look at the new report?
#2471 [20:26] <CubeTheThird> mystikalginger_, hmm must have missed the link. Hold on
#2472 [20:26] <CubeTheThird> Trailmountain, and I assume you have no issue connecting to public servers?
#2473 [20:26] <Trailmountain> i have not tried it, i can check out for a second
#2474 [20:26] <CubeTheThird> mystikalginger_, huh didn't notice that before. Are you on a VPN?
#2475 [20:27] <CubeTheThird> Trailmountain, please try
#2476 [20:28] <Trailmountain> no dc on public server so far
#2477 [20:28] <CubeTheThird> Trailmountain, alright. Give it a few minutes and see
#2478 [20:28] <gabetheloco> The scan finished and found nothing
#2479 [20:29] <Trailmountain> think its safe to say its connection issue on her part or realm related
#2480 [20:29] <CubeTheThird> gabetheloco, hmm ok
#2481 [20:29] <CubeTheThird> ??> gabetheloco tools/hjt
#2482 [20:29] <Absol> gabetheloco: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2483 [20:29] <Absol> gabetheloco: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2484 [20:29] * Dylan [Dylan@notlogged] has quit. (Quit: Web client closed)
#2485 [20:29] <CubeTheThird> Trailmountain, alright. I don't have anything else I can try from here, so I'll have to poke someone about it. Can I have both of your usernames?
#2486 [20:30] <Trailmountain> is there any sort of pm?
#2487 [20:31] <CubeTheThird> Trailmountain, /msg CubeTheThird <message>
#2488 [20:31] <gabetheloco> http://paste.ubuntu.com/23878298/
#2489 [20:32] * JOSH_ [JOSH_@notlogged] has joined #minecrafthelp
#2490 [20:32] <JOSH_> i NEED HELP
#2491 [20:32] <CubeTheThird> Trailmountain, ok I'll poke someone about it see if they can do anything. If the issue doesn't resolve itself over the next few days you'll have to send Mojang an email
#2492 [20:32] <CubeTheThird> ??> JOSH_ ask
#2493 [20:32] <Absol> JOSH_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2494 [20:32] <Absol> JOSH_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2495 [20:32] <JOSH_> I cant migrate my account
#2496 [20:33] <Trailmountain> appreciate it, note: We gave it a try last week aswell, same issue
#2497 [20:33] <JOSH_> like I migrate the account then it says im a demo user
#2498 [20:33] <CubeTheThird> JOSH_, what is your minecraft username?
#2499 [20:34] <JOSH_> JoshJ5Minecraft
#2500 [20:35] <gabetheloco> anything that I should look for in the text file?
#2501 [20:35] <JOSH_> My user name is JoshJ5Minecraft
#2502 [20:35] <CubeTheThird> JOSH_, as far as I can tell that name was changed over a year ago
#2503 [20:35] <JOSH_> how?
#2504 [20:35] <JOSH_> and to what?/
#2505 [20:35] * PocketManster [PocketManster@notlogged] has joined #minecrafthelp
#2506 [20:35] <CubeTheThird> JOSH_, to "Marquesss"
#2507 [20:35] <CubeTheThird> gabetheloco, just hold on
#2508 [20:35] <gabetheloco> ok
#2509 [20:35] <JOSH_> how to i resolve the issue
#2510 [20:36] <PocketManster> I cant launch my minecraft after a system restore.
#2511 [20:36] <PocketManster> any help?
#2512 [20:36] <CubeTheThird> JOSH_, assuming you didn't change it yourself, you'll have to contact Mojang about it since your account would have been compromised
#2513 [20:36] <CubeTheThird> ??> JOSH_ mojang/email
#2514 [20:36] <Absol> JOSH_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2515 [20:36] <Absol> JOSH_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2516 [20:36] <CubeTheThird> PocketManster, what happens when you try?
#2517 [20:36] <PocketManster> It will not launch and the game output will stop with this.
#2518 [20:36] * yeti [yeti@notlogged] has joined #minecrafthelp
#2519 [20:36] <CubeTheThird> ??< av/qustudio
#2520 [20:36] <PocketManster> Completely ignored arguments: [--nativeLauncherVersion, 307] [10:29:37] [Client thread/INFO]: Setting user: PocketManster [10:29:40] [Client thread/INFO]: LWJGL Version: 2.9.4
#2521 [20:37] <CubeTheThird> ??< av/Qustodio
#2522 [20:37] <JOSH_> ok :(
#2523 [20:37] * yeti is now known as Guest34087
#2524 [20:37] <CubeTheThird> PocketManster, paste the full launcher log onto http://paste.ubuntu.com and give the URL here.
#2525 [20:37] <PocketManster> ok
#2526 [20:37] <CubeTheThird> gabetheloco, hmm probably an issue with Qustodio
#2527 [20:37] <CubeTheThird> gabetheloco, and I'm also seeing some mcafee stuff too
#2528 [20:38] * luke [luke@notlogged] has joined #minecrafthelp
#2529 [20:38] <luke> hello
#2530 [20:38] <CubeTheThird> hello luke
#2531 [20:38] <PocketManster> http://paste.ubuntu.com/23878315/
#2532 [20:38] <luke> i am making a minecraft server
#2533 [20:38] <PocketManster> and http://paste.ubuntu.com/23878316/
#2534 [20:39] <gabetheloco> what should I do?
#2535 [20:39] <CubeTheThird> luke, are you having problems with that?
#2536 [20:39] <luke> and i need to know what to put for the "server-ip="
#2537 [20:39] <CubeTheThird> luke, leave that blank
#2538 [20:39] <luke> in the minecraft files for a server
#2539 [20:39] <CubeTheThird> PocketManster, one moment
#2540 [20:39] <PocketManster> ok
#2541 [20:40] <CubeTheThird> gabetheloco, you'll need to disable Qustodio and/or allow the game through it. I think that's a parental control program?
#2542 [20:40] <luke> another thing
#2543 [20:40] <gabetheloco> That has been taken care of
#2544 [20:40] <CubeTheThird> PocketManster, ahh. You have an nvidia graphics card?
#2545 [20:40] <CubeTheThird> gabetheloco, meaning..?
#2546 [20:40] <CubeTheThird> luke, yes?
#2547 [20:40] <PocketManster> yes I do
#2548 [20:40] <luke> for the .bat file do i keep the "nogui"
#2549 [20:40] <CubeTheThird> PocketManster, laptop or desktop?
#2550 [20:40] <gabetheloco> mc is allowed through Qustudio
#2551 [20:41] <PocketManster> laptop
#2552 [20:41] <CubeTheThird> luke, you don't have to. That will allow the server window to come up
#2553 [20:41] <PocketManster> nvidia gtx 950m
#2554 [20:41] <CubeTheThird> PocketManster, ok. The latest nvidia drivers are buggy. Downgrade to these ones: http://www.nvidia.com/download/driverResults.aspx/113444
#2555 [20:41] <PocketManster> ok thank you <3
#2556 [20:41] <CubeTheThird> gabetheloco, can you temporarily disable it?
#2557 [20:41] <luke> do you suggest running the server on the .bat file or the "Minecraft_server" thing
#2558 [20:42] <gabetheloco> not right now, sorry
#2559 [20:42] <CubeTheThird> luke, I recommend the .bat file
#2560 [20:42] * JOSH_ [JOSH_@notlogged] has quit. (Ping timeout: 180 seconds)
#2561 [20:42] <CubeTheThird> gabetheloco, it's very likely the cause of your problem. I've seen users in the past have issues with it
#2562 [20:42] <gabetheloco> k
#2563 [20:42] <gabetheloco> i will have a look
#2564 [20:44] <gabetheloco> What should I do in the event that it doesn't do anything?
#2565 [20:44] <CubeTheThird> gabetheloco, we'll have to try other things I suppose
#2566 [20:44] * Rin_ [Rin_@notlogged] has joined #minecrafthelp
#2567 [20:44] <gabetheloco> I will be back after I try, then
#2568 [20:44] <Rin_> Hello
#2569 [20:44] * gabetheloco [gabetheloco@notlogged] has quit. (Quit: Web client closed)
#2570 [20:44] <thgilfodrol> hello Rin_
#2571 [20:45] <Rin_> I'm having a problem with my Minecraft Launcher
#2572 [20:45] <thgilfodrol> Rin_: what is the problem?
#2573 [20:45] <Rin_> Completely ignored arguments: [--nativeLauncherVersion, 307] [20:42:10] [Client thread/INFO]: Setting user: ___Luffy___ [20:42:10] [Client thread/INFO]: (Session ID is <censored>) [20:42:12] [Client thread/INFO]: LWJGL Version: 2.9.4.
#2574 [20:45] <Rin_> It crashes when I load up Minecraft
#2575 [20:45] <thgilfodrol> ??> Rin_ win/dxdiag
#2576 [20:45] <Absol> Rin_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2577 [20:46] <Rin_> The website is down
#2578 [20:46] <luke> when i run the .bat file, it says that it failed to run port, what should i do. I already used my default gateway and set up the firewall correctly with the 25565 port. Also, i was told to use my external ip (different than the firewall ip thing) for the 25565 port. when i try to do that, it says "port closed"
#2579 [20:46] <CubeTheThird> ??> Rin_ win/dxdiag/manual
#2580 [20:46] <Absol> Rin_: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2581 [20:46] <Absol> Rin_: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2582 [20:47] <thgilfodrol> luke: that usually means you have another server running on the port and haven't shut it down yet
#2583 [20:47] <luke> THANK YOU
#2584 [20:47] <thgilfodrol> luke: open task manager, and look for a java process that isn't your client
#2585 [20:47] <Rin_> CubeTheThird what about it?
#2586 [20:47] <CubeTheThird> Rin_, do what Absol said
#2587 [20:47] <thgilfodrol> luke: kill it from there if you don't have a console window to stop it from
#2588 [20:47] <luke> i closed the other thing runnning, now i can execute the .bat file
#2589 [20:47] <Rin_> Also, I haven't saved anything soo
#2590 [20:48] <luke> do i still need to kill the java
#2591 [20:48] * Trailmountain [Trailmountain@notlogged] has quit. (Ping timeout: 180 seconds)
#2592 [20:49] <thgilfodrol> luke: only if you are still getting "failed to bind to port" errors in console
#2593 [20:49] <luke> i fixed that
#2594 [20:49] <luke> but
#2595 [20:49] * sneezing_panda__ [sneezing_panda__@notlogged] has joined #minecrafthelp
#2596 [20:49] <luke> my external ip cannot find the 25565 port on http://www.yougetsignal.com/tools/open-ports/
#2597 [20:49] <PocketManster> Rin_: I had the same problem
#2598 [20:50] <luke> with me?
#2599 [20:50] <Rin_> http://paste.ubuntu.com/23878338/
#2600 [20:50] <Rin_> There
#2601 [20:50] <Rin_> http://paste.ubuntu.com/23878338/
#2602 [20:50] <PocketManster> The other helper told me to downgreade my nvdia
#2603 [20:50] <Rin_> I just updated my graphics card
#2604 [20:50] <Rin_> soo
#2605 [20:50] <Rin_> That happened
#2606 [20:50] <PocketManster> yeah
#2607 [20:50] <thgilfodrol> luke: you can check if your server is visible with the link below
#2608 [20:50] <thgilfodrol> ??> luke mp/check
#2609 [20:50] <Absol> luke: You can use https://dinnerbone.com/minecraft/tools/status/ to check if a server is accessible from outside your network
#2610 [20:50] <thgilfodrol> Rin_: one moment
#2611 [20:50] <PocketManster> the new nvidia is buggy
#2612 [20:51] <Rin_> Exactly,
#2613 [20:51] <Rin_> Nvidia Share
#2614 [20:51] <Rin_> is always crashing
#2615 [20:51] * Guest34087 [Guest34087@notlogged] has quit. (Quit: Web client closed)
#2616 [20:51] <thgilfodrol> Rin_: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#2617 [20:51] <Rin_> How do I downgrade?
#2618 [20:51] <luke> when i set up my firewall settings, i used the default gatway ip, is that correct
#2619 [20:51] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#2620 [20:51] <thgilfodrol> Rin_: if you prefer to downgrade, download the driver from $nv10laptop and select Custom Install -> Clean Install
#2621 [20:52] * sneezing_panda_ [sneezing_panda_@notlogged] has quit. (Ping timeout: 206 seconds)
#2622 [20:52] <thgilfodrol> link correction, http://www.nvidia.com/download/driverResults.aspx/113444/en-us
#2623 [20:52] <Rin_> Do I just download it
#2624 [20:52] <luke> plz
#2625 [20:52] <Rin_> or do I have to select something?
#2626 [20:53] <Rin_> huh
#2627 [20:53] <thgilfodrol> Rin_: just download it
#2628 [20:53] <Rin_> Aight thanks man!
#2629 [20:54] <Rin_> Realy appriciate
#2630 [20:54] <thgilfodrol> luke: what did you use the default gateway ip for?
#2631 [20:54] <luke> i put it into the google adress bar
#2632 [20:54] <luke> and went to my firewall settings
#2633 [20:54] <thgilfodrol> Rin_: np- from what I've seen you don't need to restart, so after it finishes you can just try mc again directly
#2634 [20:55] <thgilfodrol> luke: that's not the one you should be using to connect to your server- use your external ipv4 address
#2635 [20:55] <luke> but
#2636 [20:55] <luke> it doesnt redirect me to a page when i put it into the adress bar
#2637 [20:55] <thgilfodrol> luke: what doesn't redirect you?
#2638 [20:56] * PocketManster [PocketManster@notlogged] has quit. (Ping timeout: 180 seconds)
#2639 [20:56] <luke> when i put the default ip adress it took me to like the router page
#2640 [20:56] <luke> where you can do the settings for your firewall
#2641 [20:56] <CubeTheThird> luke, you did that to port forward right?
#2642 [20:57] <luke> the port forward used an external ip which was different than the ip i used to do the firewall settings
#2643 [20:57] <CubeTheThird> luke, what IP did you use for both?
#2644 [20:58] <luke> i used the default gateway ip for the firewall, and an external ip for the port forward
#2645 [20:58] <luke> should they be the same?
#2646 [20:58] <CubeTheThird> luke, ya that's wrong for both
#2647 [20:58] <luke> i cri
#2648 [20:58] <CubeTheThird> luke, open cmd
#2649 [20:58] <CubeTheThird> luke, run ipconfig, and find the IPv4
#2650 [20:59] <luke> yes
#2651 [20:59] <CubeTheThird> luke, THAT is the address you port forward to. Not sure what this firewall setting thing is
#2652 [20:59] * Rin_ [Rin_@notlogged] has quit. (Ping timeout: 180 seconds)
#2653 [20:59] <CubeTheThird> luke, can you tell me the description of the firewall setting?
#2654 [21:00] <luke> should i just send the video i used?
#2655 [21:00] <CubeTheThird> luke, oh sure
#2656 [21:01] <luke> https://www.youtube.com/watch?v=aE4B89fKyus start at 4.28
#2657 [21:01] <CubeTheThird> luke, do you have the exact same router as in the video?
#2658 [21:01] <luke> yes
#2659 [21:03] <CubeTheThird> luke, ok. So you chose the IP address from the list that matches the IPv4 yes?
#2660 [21:04] <luke> when i put the ipv4 into the adress bar, it doesnt connect
#2661 [21:04] <luke> i think i know how to fix it tho
#2662 [21:04] <CubeTheThird> luke, no no
#2663 [21:04] <CubeTheThird> luke, use the default gateway in the address bar
#2664 [21:05] <CubeTheThird> luke, the IPv4 is what you choose when you add the firewall exception, AND what you use for port forwarding
#2665 [21:06] <luke> oohohohoho
#2666 [21:06] <luke> lemme try that
#2667 [21:06] <CubeTheThird> luke, hm it looks like that's all the same step
#2668 [21:09] <luke> okay
#2669 [21:09] <luke> so for the http://www.yougetsignal.com/tools/open-ports/
#2670 [21:09] <luke> would i use my external ip adress?
#2671 [21:09] <thgilfodrol> luke: yes
#2672 [21:09] <CubeTheThird> luke, that's right. From what I see your external address is 99.109.160.170
#2673 [21:11] <luke> IT WORKED
#2674 [21:11] <luke> okay
#2675 [21:12] <luke> now what should i do
#2676 [21:12] <CubeTheThird> luke, ok, from your game, you can connect to the server using this as the address: localhost
#2677 [21:13] <CubeTheThird> luke, for anyone outside your network, they connect with your external IP
#2678 [21:13] <luke> ok
#2679 [21:13] <luke> lemme test
#2680 [21:17] * IamVic [IamVic@notlogged] has joined #minecrafthelp
#2681 [21:18] <IamVic> My minecraft couldn't after pressing play button and this appeared "Game ended with bad state (exit code -1073740791)"
#2682 [21:19] * M [M@notlogged] has joined #minecrafthelp
#2683 [21:19] <CubeTheThird> IamVic, do you have an nvidia graphics card?
#2684 [21:19] <IamVic> Yes I do have
#2685 [21:19] <IamVic> Does it have to do with the driver?
#2686 [21:19] <luke> thank you so much
#2687 [21:19] <luke> it workls
#2688 [21:19] <CubeTheThird> IamVic, yes. The latest driver is buggy
#2689 [21:19] <CubeTheThird> luke, awesome!
#2690 [21:20] <IamVic> Alright CubeTheThird I'll try restoring the previous driver version then I'll come back with the results
#2691 [21:22] * M [M@notlogged] has quit. (Ping timeout: 180 seconds)
#2692 [21:25] * IamVic [IamVic@notlogged] has quit. (Ping timeout: 180 seconds)
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#2694 [21:29] * M [M@notlogged] has quit. (Network ban)
#2695 [21:34] * IamVic [IamVic@notlogged] has joined #minecrafthelp
#2696 [21:34] <IamVic> Problem solved thanks a ton :)
#2697 [21:34] * Justin [Justin@notlogged] has joined #minecrafthelp
#2698 [21:34] * IamVic [IamVic@notlogged] has quit. (Client Quit)
#2699 [21:35] <Justin> so I cant run mc on my pc cause it keeps giving me this error Completely ignored arguments: [--nativeLauncherVersion, 307] [22:35:18] [Client thread/INFO]: Setting user: Justinborzi [22:35:18] [Client thread/INFO]: (Session ID is <censored>) [22:35:19] [Client thread/INFO]: LWJGL Version: 2.9.4 any ideas?
#2700 [21:35] <thgilfodrol> ??> Justin win/dxdiag
#2701 [21:35] <Absol> Justin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2702 [21:42] <Justin> what now Absol?
#2703 [21:44] <thgilfodrol> Justin: link it here
#2704 [21:44] <Justin> http://paste.ubuntu.com/23878483/
#2705 [21:46] <thgilfodrol> Justin: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#2706 [21:46] <Justin> okay thank you
#2707 [21:46] <thgilfodrol> Justin: if you would like to downgrade, download the driver from http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#2708 [21:47] * luke [luke@notlogged] has quit. (Ping timeout: 180 seconds)
#2709 [21:47] <Justin> Thank you soo much!
#2710 [21:54] * num50045 [num50045@notlogged] has joined #minecrafthelp
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#2712 [21:57] * emi [emi@notlogged] has joined #minecrafthelp
#2713 [22:00] <emi> Heya I just got a Windows 7 desktop. When I try to launch Minecraft it won't use mroe than 1 gig of ram. I have 64bit Java and a 64bit computer. I have it set to use 4 gigs but it won't.
#2714 [22:00] <emi> Java says it errors when I try to launch the game
#2715 [22:00] <thgilfodrol> ??> emi paste
#2716 [22:00] <Absol> emi: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2717 [22:00] <thgilfodrol> emi: paste the errors there and give us the link
#2718 [22:05] <emi> It doesn't show a log for the error when I use normal Minecraft, but when I log in the game is super slow. When I launch modded Java pops up a little window that says it ran into an issue and doesn't write anything in the crash log
#2719 [22:05] <thgilfodrol> emi: run vanilla for now, and give me the launcher log
#2720 [22:05] <thgilfodrol> ??> emi launcher/log
#2721 [22:05] <Absol> emi: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2722 [22:05] <Absol> emi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2723 [22:05] <thgilfodrol> while you'
#2724 [22:05] <thgilfodrol> while you're at it, also give me the game output
#2725 [22:06] <thgilfodrol> ??> emi launcher/game-output
#2726 [22:06] <Absol> emi: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2727 [22:06] <Absol> emi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2728 [22:06] * MetroidSkittles [MetroidSkittles@notlogged] has joined #minecrafthelp
#2729 [22:07] <MetroidSkittles> Hi.
#2730 [22:07] <CubeTheThird> hello MetroidSkittles
#2731 [22:07] <MetroidSkittles> I'm getting Game ended with bad state (exit code -1073740791) when trying to launch Minecraft with the new launcher.
#2732 [22:07] <CubeTheThird> MetroidSkittles, do you have an nvidia graphics card?
#2733 [22:07] <MetroidSkittles> Yes. a GTX960M
#2734 [22:08] <CubeTheThird> MetroidSkittles, ok. The latest graphics drivers from nvidia are buggy
#2735 [22:08] <MetroidSkittles> The newest ones from the Geforce Experience?
#2736 [22:08] <MetroidSkittles> Do I need to roll them back?
#2737 [22:08] <CubeTheThird> MetroidSkittles, yes that's right. Did you want a download link?
#2738 [22:08] <MetroidSkittles> No thank you I can take it from here. Thanks for the answer.
#2739 [22:09] <CubeTheThird> oki
#2740 [22:11] <emi> http://paste.ubuntu.com/23878557/ launcher log
#2741 [22:12] * MetroidSkittles [MetroidSkittles@notlogged] has quit. (Ping timeout: 180 seconds)
#2742 [22:13] <emi> http://paste.ubuntu.com/23878570/ output
#2743 [22:13] <thgilfodrol> emi: can I also get your game output log during a lag period?
#2744 [22:13] <thgilfodrol> ah, gotcha
#2745 [22:15] <thgilfodrol> emi: what are the java errors you're getting?
#2746 [22:18] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2747 [22:20] <emi> http://imgur.com/a/nwvwX this is all that shows up and it only shows up when trying to use modded but doesnt save in a log anywhere,
#2748 [22:20] <emi> the issue is on vanilla too but doesnt show the message
#2749 [22:21] <emi> its like java is refusing to use more than 1-2 ram for minecraft
#2750 [22:22] <thgilfodrol> ??> emi win/dxdiag
#2751 [22:22] <Absol> emi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2752 [22:24] * iJonaliber [iJonaliber@notlogged] has joined #minecrafthelp
#2753 [22:25] <iJonaliber> i have a problem with my minecraft, because dont start.
#2754 [22:25] <emi> http://paste.ubuntu.com/23878665/
#2755 [22:25] <thgilfodrol> iJonaliber: what happens when you try?
#2756 [22:26] <iJonaliber> I put it to play the launcher and it closes and it marks me error, but I do not know what it is
#2757 [22:26] * iSomebody [iSomebody@notlogged] has joined #minecrafthelp
#2758 [22:26] <thgilfodrol> ??> iJonaliber launcher/crash-log
#2759 [22:26] <Absol> iJonaliber: We need to see your crash log, which appears after a crash.
#2760 [22:26] * nawdean [nawdean@notlogged] has joined #minecrafthelp
#2761 [22:26] <Absol> iJonaliber: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2762 [22:27] <iSomebody> Hey. I changed my name recently and I keep getting banned for "unapropiete name is there anyway i can change it back bypassing the 30 day wait?
#2763 [22:28] <CubeTheThird> iSomebody, I believe you can change it back to the previous name after a week
#2764 [22:28] <iJonaliber> What do I put in the poster section?
#2765 [22:28] <thgilfodrol> iJonaliber: iJonaliber
#2766 [22:29] <iSomebody> CubeTheThird, No i cannot
#2767 [22:29] <iJonaliber> listo, que procede ahora?
#2768 [22:29] <iJonaliber> Ready, what proceeds now?
#2769 [22:29] <thgilfodrol> iJonaliber: post the link here
#2770 [22:29] <iJonaliber> http://paste.ubuntu.com/23878681/
#2771 [22:29] <iSomebody> I cannot change my usnerme back :(
#2772 [22:30] <thgilfodrol> emi: try downloading the driver at https://downloadcenter.intel.com/download/22167 and installing it
#2773 [22:30] <CubeTheThird> iSomebody, ah my mistake
#2774 [22:30] <iSomebody> http://prntscr.com/e1bk38
#2775 [22:30] <thgilfodrol> emi: your hardware is fairly dated, so it won't run mc optimally
#2776 [22:30] <CubeTheThird> iSomebody, you'll have to wait
#2777 [22:30] <iSomebody> I dont want too.. every server i go on it get banned :(
#2778 [22:31] * Chris [Chris@notlogged] has quit. (Ping timeout: 180 seconds)
#2779 [22:31] <thgilfodrol> ??> iJonaliber win/dxdiag
#2780 [22:31] <Absol> iJonaliber: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2781 [22:31] <CubeTheThird> iSomebody, you're welcome to contact Mojang about it, but I can't guarantee they'll do anything
#2782 [22:31] <CubeTheThird> ??> iSomebody mojang/email
#2783 [22:31] <Absol> iSomebody: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2784 [22:31] <Absol> iSomebody: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2785 [22:33] <emi> ok have to restart my comp I'll see if that helps
#2786 [22:33] * Kirito [Kirito@notlogged] has joined #minecrafthelp
#2787 [22:33] * Kirito is now known as Guest36449
#2788 [22:34] <iJonaliber> http://paste.ubuntu.com/23878698/
#2789 [22:34] <iJonaliber> ready
#2790 [22:34] <iSomebody> I cant do that becuase i dont remember my Transation ID because i bought this game in 2013
#2791 [22:34] * Guest36449 is now known as Kirito
#2792 [22:35] <thgilfodrol> iJonaliber: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#2793 [22:35] * nawdean [nawdean@notlogged] has joined #minecrafthelp
#2794 [22:35] <iSomebody> I CANT FIND MY TRANSATION ID!
#2795 [22:35] <techno156> How did you buy the game?
#2796 [22:36] <thgilfodrol> iJonaliber: if you would like to downgrade the driver, download the driver installer at http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#2797 [22:36] * emi [emi@notlogged] has quit. (Ping timeout: 180 seconds)
#2798 [22:38] <CubeTheThird> iSomebody, you don't have the confirmation email from the purchase?
#2799 [22:39] * iSomebody [iSomebody@notlogged] has quit. (Ping timeout: 180 seconds)
#2800 [22:39] <nawdean> My sister bought a Redeem card to download the full version of minecraft on windows. She added it to an old account that had already had the same thing happen by mistake. She did not realize that she could just redownload the application and log in via the launcher. Now she has to make a new account. Is there a way to transfer the code from her old account to her new one?
#2801 [22:39] * iJonaliber [iJonaliber@notlogged] has quit. (Ping timeout: 180 seconds)
#2802 [22:41] <CubeTheThird> nawdean, wait, do you mean she's purchased 2 different accounts?
#2803 [22:43] <nawdean> Yes she did. And she added to one account. It says on the website that she can't have to account under one username, so she has to make a new one. I personally am not sure what she means, can you help?
#2804 [22:44] <CubeTheThird> nawdean, well I'm a bit confused about the situation. Is it that she's mistakenly purchased a second account, and wants a refund?
#2805 [22:47] <nawdean> I am sorry, apparently what happened is she got a new computer, and she thought that to download and play Minecraft, she would need to purchase a new Redeem card. She added that card to her old account. The website says that to use it, she would have to create a new user. However, she doesn't want to because she has a bunch of stuff already linked to the orginal, and doesn't want o lose it or start over.
#2806 [22:49] <CubeTheThird> nawdean, umm.. ok well she can still use the old account and just re-download the game as you previously mentioned. What is your goal in coming here though
#2807 [22:51] * NapalmHammer [NapalmHammer@notlogged] has joined #minecrafthelp
#2808 [22:51] <NapalmHammer> Hey, I'm getting an error when I launch vanilla minecraft
#2809 [22:51] <NapalmHammer> "ERROR]: Game ended with bad state (exit code -1073740791)"
#2810 [22:52] <CubeTheThird> NapalmHammer, I assume you have an nvidia graphics card?
#2811 [22:52] <NapalmHammer> Yeah, it's a laptop that uses optimus, that has been plaguing me since I got it.
#2812 [22:52] <CubeTheThird> NapalmHammer, the last drivers nvidia released are buggy. Did you want a download to the previous drivers?
#2813 [22:53] <NapalmHammer> Yes, I suppose I do, then.
#2814 [22:53] <NapalmHammer> That's a shame.
#2815 [22:54] <CubeTheThird> NapalmHammer, ok try installing this one: http://www.nvidia.com/download/driverResults.aspx/113444/en-us
#2816 [22:54] * dasjangles [dasjangles@notlogged] has joined #minecrafthelp
#2817 [22:54] <NapalmHammer> Thanks, I'll give it a go.
#2818 [22:55] * IceFrostwind [IceFrostwind@notlogged] has joined #minecrafthelp
#2819 [22:56] <dasjangles> Hi, I was able to change my password but was still not able to log in or migrate my old account and now i believe I am locked out because of to many attempts. I also tried to have another password reset email sent to me and it is not being sent...not sure what to do at this point except wait
#2820 [22:56] <IceFrostwind> Hello everyone! Any smart cookies when it comes to crash reports? http://pastebin.com/Eau2reyN
#2821 [22:56] <CubeTheThird> dasjangles, ya wait 1 hour without trying
#2822 [22:56] <CubeTheThird> IceFrostwind, do you have an nvidia graphics card?
#2823 [22:56] <IceFrostwind> Yes
#2824 [22:57] <CubeTheThird> IceFrostwind, the latest drivers are buggy. Did you want a link to the previous drivers?
#2825 [22:57] * dasjangles [dasjangles@notlogged] has quit. (Client Quit)
#2826 [22:57] <IceFrostwind> Yes please, thankyou
#2827 [22:57] <CubeTheThird> IceFrostwind, laptop or desktop?
#2828 [22:57] <IceFrostwind> Desktop
#2829 [22:57] <nawdean> Can you take the redeem code off her account?
#2830 [22:57] * cheetah753 [cheetah753@notlogged] has joined #minecrafthelp
#2831 [22:58] <CubeTheThird> nawdean, wait, do you mean it was redeemed on an account that already had premium status?
#2832 [22:59] <CubeTheThird> IceFrostwind, :http://www.nvidia.com/download/driverResults.aspx/113448/en-us
#2833 [22:59] <nawdean> Is premium status like purchasing a membership, or is it lifetime?
#2834 [22:59] <IceFrostwind> Thanks, I'll try downgrading and if that doesn't work I'll come back, have a good one!
#2835 [23:00] * cheetah753 [cheetah753@notlogged] has quit. (Client Quit)
#2836 [23:00] <CubeTheThird> nawdean, when you purchase the game you have it for life. I'm asking if the game had already been purchased on that same account
#2837 [23:00] <nawdean> Yes it has.
#2838 [23:01] <nawdean> Twice now. The second time has caused problems.
#2839 [23:02] <CubeTheThird> nawdean, can you open the account page on account.mojang.com/me
#2840 [23:03] <nawdean> yes its open. However, the chat is not open on her computer, its open on mine
#2841 [23:04] <CubeTheThird> nawdean, ok. At the bottom of the account page, there should be a Codes section. Is the code listed there? (do NOT give the code here)
#2842 [23:05] <nawdean> There is a section titled My gift codes. Is that it?
#2843 [23:05] <nawdean> There is no code listed there.
#2844 [23:06] <CubeTheThird> nawdean, in that case I'm very confused. You should not be able to redeem a code for an account that already has the game on it. It would have to be a different account
#2845 [23:09] * dasjangles [dasjangles@notlogged] has joined #minecrafthelp
#2846 [23:09] <nawdean> M sister say that logged into her account and that to play minecraft, she would have to purchase it again for her new computer. She purchased a prepaid card at the store, and input the code while logged into her account, and now the website says that she has to make a new one to use that card,
#2847 [23:10] * dasjangles [dasjangles@notlogged] has quit. (Client Quit)
#2848 [23:11] <CubeTheThird> nawdean, ohhh. In that case the code hasn't been redeemed, because the account is already premium
#2849 [23:12] <nawdean> Yeah it says that. But before she tried to redeem the new copy it says that she would have to buy it again.
#2850 [23:13] <nawdean> Even though she already bought it for her old pc
#2851 [23:16] <CubeTheThird> nawdean, did it say that in the launcher after logging in?
#2852 [23:16] <NapalmHammer> Reverting the Nvidia driver worked (As I'm sure you expected) thanks for your quick support
#2853 [23:16] <CubeTheThird> awesome!
#2854 [23:19] <nawdean> No, the Mojang website said that.
#2855 [23:20] * NapalmHammer [NapalmHammer@notlogged] has quit. (Ping timeout: 180 seconds)
#2856 [23:21] <CubeTheThird> nawdean, umm.. that's weird. Do you see Minecraft listed under "My Games" with her username?
#2857 [23:24] <nawdean> When she tries to open her profile on the homepage, it says, "It looks like you don't have Minecraft." That is what made her buy a new copy.
#2858 [23:24] <CubeTheThird> nawdean, on account.mojang.com/me correct?
#2859 [23:26] <nawdean> no, on minecraft.net
#2860 [23:26] <CubeTheThird> nawdean, can you check on account.mojang.com/me ?
#2861 [23:28] * sorisoric [sorisoric@notlogged] has joined #minecrafthelp
#2862 [23:29] <nawdean> never mind we found a link
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#2864 [23:32] * sorisoric [sorisoric@notlogged] has quit. (Ping timeout: 180 seconds)
#2865 [23:38] * nicki [nicki@notlogged] has joined #minecrafthelp
#2866 [23:40] <nicki> my brother bought me my minecraft account like 10 years ago or something idk it was a really long time ago. basically i remember the username but i don't think i ever had the email he used to purchase the game, he just gave me my username and password to log in with. Now i want to play again but i dont remember the password or the email attached to the username and I don't know what to do. How do I do this without having to
#2867 [23:40] * M1nerman [M1nerman@notlogged] has joined #minecrafthelp
#2868 [23:41] <Andrio> You'll need to ask him for help.
#2869 [23:41] <Andrio> You'll need to ask him for help.
#2870 [23:42] * nicki [nicki@notlogged] has left #minecrafthelp
#2871 [23:44] <M1nerman> So I was here earlier asking about an issue, but I had to go before we could resolve the problem
#2872 [23:52] * Herisket [Herisket@notlogged] has joined #minecrafthelp
#2873 [23:54] <Herisket> I made my Mojang account, I want to buy the original Minecraft, but since I created the account I can not get into it, the message appears: Oops, an error prevented the processing, try again
#2874 [23:56] <thgilfodrol> Herisket: are you signing into mojang.com or minecraft.net ?
#2875 [23:58] <Herisket> minecraft.net, that's where I made the account.
#2876 [23:58] <thgilfodrol> Herisket: try signing in to mojang.com and see if it works