#1 [00:01] * watergirl [watergirl@notlogged] has joined #minecrafthelp
#2 [00:03] <M1nerman> This has happened on several servers; I play on a server regularly for many days. Then after about a week, that particular server times out frequently. Then i try a new server, it happens again. Nothing ever changes.
#3 [00:05] <thgilfodrol> M1nerman: can you open cmd, and type 'tracert address'? replace address with the address to one of the servers you time out from
#4 [00:05] <thgilfodrol> M1nerman: then paste the output at paste.ubuntu.com and give us the link
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#6 [00:11] <Herisket> I was able to log into mojang.com, but when I go to games, it goes to minecraft.net, and I still can not log in
#7 [00:12] <thgilfodrol> ??> Herisket tools/hjt
#8 [00:12] <Absol> Herisket: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#9 [00:12] <Absol> Herisket: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#10 [00:14] <M1nerman> the command prompt does not recognize the command tracert and if i use it in the run window it does not stay open long enough for me to copy
#11 [00:14] <Herisket> http://paste.ubuntu.com/23879064/
#12 [00:15] <thgilfodrol> M1nerman: are you sure you're typing it right in the command prompt? it should be tracert (not traceroute)
#13 [00:15] <thgilfodrol> ??> Herisket info/mcleaks
#14 [00:15] <Absol> Herisket: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#15 [00:15] <Absol> Herisket: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#16 [00:15] <thgilfodrol> ??> Herisket win/hosts/edit
#17 [00:15] <Absol> Herisket: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#18 [00:15] <Absol> Herisket: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#19 [00:16] * QuakePlayzYT [QuakePlayzYT@notlogged] has joined #minecrafthelp
#20 [00:17] <QuakePlayzYT> hello i need help with my minecraft Launcher when i click play it crashes i was told to copy and paste this and show you it so here http://paste.ubuntu.com/23878366/
#21 [00:17] <M1nerman> I am typing it exactly as I see it here, replacing the address of course
#22 [00:18] <thgilfodrol> QuakePlayzYT: one moment
#23 [00:18] <QuakePlayzYT> thanks
#24 [00:18] <thgilfodrol> QuakePlayzYT: that's not the complete log- can you go to the text file, press Ctrl + A, and then paste it again?
#25 [00:18] <QuakePlayzYT> yer
#26 [00:20] <QuakePlayzYT> here http://paste.ubuntu.com/23879075/
#27 [00:20] <Herisket> I only had 2 entries with mojang, removed and saved, now I have managed to login
#28 [00:20] <thgilfodrol> Herisket: alright, remember to not use mcleaks in the future
#29 [00:22] <Herisket> Before creating the account, I tried to use MCleaks and Altdispenser, but there is nothing better than something proper and clean, when I uninstalled I thought I had completely uninstalled
#30 [00:22] <QuakePlayzYT> thgilfodrol did u find whats happening or how to fix it?
#31 [00:22] <thgilfodrol> Herisket: all good, thanks for being honest- have fun!
#32 [00:22] * QuakePlayzYT [QuakePlayzYT@notlogged] has quit. (Quit: Web client closed)
#33 [00:22] * QuakePlayzYT [QuakePlayzYT@notlogged] has joined #minecrafthelp
#34 [00:23] <thgilfodrol> QuakePlayzYT: download and install the driver at support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#35 [00:23] <QuakePlayzYT> ok
#36 [00:23] <QuakePlayzYT> What one do i download
#37 [00:24] <thgilfodrol> QuakePlayzYT: try the first one
#38 [00:24] <QuakePlayzYT> ok then what do i do?
#39 [00:25] <Herisket> I am very grateful to have helped me, now finally I can have the original Minecraft
#40 [00:26] <thgilfodrol> QuakePlayzYT: did it ask you to restart?
#41 [00:27] <QuakePlayzYT> thgilfodrol: Restart what?
#42 [00:28] <thgilfodrol> QuakePlayzYT: did the installer ask you to restart your computer?
#43 [00:28] <QuakePlayzYT> it hasnt loaded yet
#44 [00:30] <thgilfodrol> QuakePlayzYT: wait for the installer to finish, then if it asks you to restart, then restart the computer and try minecraft again
#45 [00:32] <M1nerman> okay, command prompt issue has been fixed; here is the output: http://paste.ubuntu.com/23879104/
#46 [00:35] <Herisket> I need to go now, I can not wait more to buy the original minecraft, thanks for the help
#47 [00:35] <thgilfodrol> Herisket: have fun
#48 [00:35] * Herisket [Herisket@notlogged] has quit. (Quit: Web client closed)
#49 [00:36] <thgilfodrol> M1nerman: can you try typing in cmd 'ping -n 100 creativecraft.us'?
#50 [00:36] <thgilfodrol> M1nerman: that'll ping the server 100 times, and will provide info on how ping changes over time and if packets are dropped
#51 [00:37] <thgilfodrol> M1nerman: once it completes (takes about a minute), paste the last 4 lines (starting with "Ping statistics for...") at paste.ubuntu.com and give us the link
#52 [00:37] <urielsalis> let me read the logs thgilfodrol :P
#53 [00:37] <urielsalis> mind linking?
#54 [00:38] <thgilfodrol> urielsalis: which ones?
#55 [00:38] <urielsalis> hjt and crash log(if any)
#56 [00:38] <QuakePlayzYT> Its downloaded im opening it now
#57 [00:38] <thgilfodrol> urielsalis: want timestamps or links
#58 [00:38] <urielsalis> thgilfodrol, links if possible, easier :P
#59 [00:39] <thgilfodrol> urielsalis: speedtest result: 35 ms ping 11.64 mbps DL speed 1.42mbps UL speed
#60 [00:40] <thgilfodrol> urielsalis: hjt: http://paste.ubuntu.com/23877927/ webroot was disabled to little/no effect, no crashes- just timeouts
#61 [00:40] <QuakePlayzYT> thgilfodrol is it called AMD Catalyst?
#62 [00:41] <thgilfodrol> QuakePlayzYT: yeah
#63 [00:41] <M1nerman> http://paste.ubuntu.com/23879137/
#64 [00:41] <QuakePlayzYT> ok
#65 [00:41] <urielsalis> M1nerman, 693ms max?
#66 [00:42] <thgilfodrol> hmm, no losses but pretty high ping
#67 [00:42] <urielsalis> M1nerman, is someone else using your network?
#68 [00:42] <urielsalis> thgilfodrol, might be that someone is using it, or another thing is connecting, so it gets starved of bandwith while that finishes
#69 [00:42] <urielsalis> and the high ping means that is lost
#70 [00:42] <urielsalis> its all UDP, lose the right packet and is disconnect
#71 [00:42] <urielsalis> UDP doesnt handle congestion well either
#72 [00:42] <thgilfodrol> oh yeah, I was thinking more of firewall dropping it or something
#73 [00:43] <urielsalis> thgilfodrol, got a fun story lol
#74 [00:43] <thgilfodrol> hm?
#75 [00:43] <QuakePlayzYT> thgilfodrol do i setup the Catalyst Manager now?
#76 [00:43] <M1nerman> their are multiple other devices currently connected to the network
#77 [00:43] <thgilfodrol> QuakePlayzYT: shouldn't need to
#78 [00:43] <M1nerman> there*
#79 [00:43] <QuakePlayzYT> so no what
#80 [00:43] <urielsalis> thgilfodrol, https://www.factorio.com/blog/post/fff-175 http://blog.krisk.org/2013/02/packets-of-death.html and the most awesome: http://mina.naguib.ca/blog/2012/10/22/the-little-ssh-that-sometimes-couldnt.html
#81 [00:44] <QuakePlayzYT> So now What.?
#82 [00:44] <thgilfodrol> QuakePlayzYT: did it ask to restart?
#83 [00:44] <QuakePlayzYT> nope
#84 [00:44] <thgilfodrol> QuakePlayzYT: try minecraft again
#85 [00:44] <QuakePlayzYT> ok
#86 [00:45] <thgilfodrol> ran the ping test myself, server seems to be fine- http://thgil.ganks.me/34eSw6ee.png
#87 [00:45] <QuakePlayzYT> didnt work
#88 [00:45] <thgilfodrol> QuakePlayzYT: can you try restarting, then trying mc again? if it still doesn't work join back to the chat
#89 [00:45] <QuakePlayzYT> ok
#90 [00:50] <M1nerman> it might be worth mentioning a while ago this was happening and I tried using an ethernet connection instead but that had no effect
#91 [00:52] * SummerCake [SummerCake@notlogged] has joined #minecrafthelp
#92 [00:54] * SummerCake [SummerCake@notlogged] has quit. (Client Quit)
#93 [00:54] <thgilfodrol> M1nerman: when did the issue start?
#94 [00:54] * Benice [Benice@notlogged] has joined #minecrafthelp
#95 [00:55] <M1nerman> about a year ago
#96 [00:55] <Benice> is it possible to get a refund
#97 [00:55] <Benice> basically bought this like 1 hour ago
#98 [00:56] <Andrio> ??> Benice account/refund
#99 [00:56] <Absol> Benice: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#100 [00:56] <urielsalis> thgilfodrol, I think it might be congestion or ISP throttling
#101 [00:56] <urielsalis> going to sleep
#102 [00:56] <Benice> yes i have the orderr # or transaction id
#103 [00:56] * Athgaar [Athgaar@notlogged] has joined #minecrafthelp
#104 [00:56] <thgilfodrol> urielsalis: yeah, my best guess is isp atm as well
#105 [00:56] <Athgaar> hi
#106 [00:56] <Athgaar> I just downloaded the current launcher from the prompt in the old Minecraft 1.6.73-j launcher, and trying to launch it returns "Problem copying the file with the following error code: 5". What is error code 5?
#107 [00:57] * kerr [kerr@notlogged] has joined #minecrafthelp
#108 [00:57] <Benice> i need a refund
#109 [00:58] <thgilfodrol> ??> Benice mojang/email
#110 [00:58] <Absol> Benice: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#111 [00:58] <Absol> Benice: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#112 [00:58] <thgilfodrol> ??> Athgaar win/reinst
#113 [00:58] <Absol> Athgaar: You may need to reinstall the locally installed files that Minecraft puts into place.
#114 [00:58] <Absol> Athgaar: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#115 [00:59] <Benice> i won't need a refund if the online thing wasnt such a pain to deal with
#116 [00:59] <thgilfodrol> Athgaar: from there, download the .exe at "Starting download of" and run it
#117 [00:59] <thgilfodrol> Benice: what online thing?
#118 [01:00] <Benice> like i just purchased minecraft
#119 [01:00] <Benice> im trying to play with my girlfriend
#120 [01:00] <thgilfodrol> Benice: what is the problem?
#121 [01:00] <Benice> but i can't even connect to her
#122 [01:00] <thgilfodrol> Benice: what happens when you try?
#123 [01:00] <Benice> let's see
#124 [01:00] <Benice> it says
#125 [01:00] <Benice> scanning for local network
#126 [01:00] <Benice> its just stuck there
#127 [01:00] <thgilfodrol> are you able to click buttons?
#128 [01:01] <Benice> well i can click direct
#129 [01:02] <Benice> direct or add server and refresh
#130 [01:02] <Athgaar> I followed Absol's instructions and there was no change.
#131 [01:02] <thgilfodrol> M1nerman: I'm not sure what could be causing the issue- doesn't seem to be your computer or the server. I'd recommend you contact your ISP and ask if they have any insight on connecting to minecraft servers
#132 [01:04] * SamtaClaws [SamtaClaws@notlogged] has joined #minecrafthelp
#133 [01:04] <thgilfodrol> Athgaar: can you open C:\Program Files (x86)\Minecraft ?
#134 [01:05] <SamtaClaws> somehow my username was changed and i want it changed back
#135 [01:05] <thgilfodrol> ??> SamtaClaws mojang/email
#136 [01:05] <Athgaar> thgilfodrol: Yes. It contains a "tools" folder and the files "MinecraftLauncher.exe", "nativelog.tmp", and "tmpLauncher.tmp", and nothing else.
#137 [01:05] <Absol> SamtaClaws: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#138 [01:05] <Absol> SamtaClaws: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#139 [01:05] <thgilfodrol> Athgaar: can you close any minecraft launchers you have open?
#140 [01:05] <Athgaar> I have none open.
#141 [01:06] <SamtaClaws> thank you
#142 [01:06] <thgilfodrol> Athgaar: can you try opining nativelog.tmp with notepad?
#143 [01:06] <thgilfodrol> SamtaClaws: good luck!
#144 [01:06] <M1nerman> actually, i just tried the server again and it's fine, but i fear the issue will come back. Oh well, if it does i'll come back here. Thank you for your time.
#145 [01:06] * SamtaClaws [SamtaClaws@notlogged] has quit. (Client Quit)
#146 [01:06] <thgilfodrol> M1nerman: alright, have fun
#147 [01:06] <thgilfodrol> Benice: that's supposed to happen- unless the game is unresponsive there's nothing to worry about
#148 [01:07] <Athgaar> It's open.
#149 [01:07] <thgilfodrol> Benice: the game is designed to continuously scan for lan games
#150 [01:07] <Athgaar> thgilfodrol: nativelog.txt (not .tmp, my bad) is open.
#151 [01:07] <thgilfodrol> Athgaar: look for a line saying "Starting download of"
#152 [01:07] <Athgaar> Starting download of: https://launchermeta.mojang.com/mc/launcher.json
#153 [01:08] <thgilfodrol> Athgaar: is there another line containing it further down?
#154 [01:08] <Athgaar> No.
#155 [01:08] <Athgaar> wait
#156 [01:08] <Athgaar> yes
#157 [01:08] <Athgaar> Starting download of: http://launcher.mojang.com/mc/launcher/win/40a55daa6845b0e1e797461386a218193b14e7d6/Minecraft.exe
#158 [01:09] <Athgaar> that is the last one
#159 [01:09] <thgilfodrol> Athgaar: okay, now go back to the file manager and delete the MinecraftLauncher.exe file
#160 [01:09] <Athgaar> done
#161 [01:09] <thgilfodrol> Athgaar: then go to the link you posted above- it should download a file named Minecraft.exe
#162 [01:10] * M1nerman [M1nerman@notlogged] has quit. (Ping timeout: 180 seconds)
#163 [01:10] <Athgaar> I have it
#164 [01:10] <thgilfodrol> Athgaar: move that to the Minecraft folder you're in right now, and try running it
#165 [01:10] <Athgaar> it's downloading
#166 [01:11] <thgilfodrol> Athgaar: let me know if it runs into any issues
#167 [01:11] <Athgaar> yes, and I'll also post if it works fine
#168 [01:12] * Llama [Llama@notlogged] has joined #minecrafthelp
#169 [01:12] <thgilfodrol> alright, good luck
#170 [01:13] <Llama> every time i try to connect to any server it says Can't connect to server or when i try to play it says java.net.connectexception
#171 [01:14] * Lalecito16 [Lalecito16@notlogged] has joined #minecrafthelp
#172 [01:14] <thgilfodrol> Llama: try connecting to mctest.ae97.net
#173 [01:14] * ion [ion@notlogged] has joined #minecrafthelp
#174 [01:14] <Llama> ok one second
#175 [01:14] * ion [ion@notlogged] has quit. (Client Quit)
#176 [01:15] <Llama> now it says cant resolve host name
#177 [01:15] <Benice> i just sent them an email about refunding minecraft for me and in the mean time can i still play it?
#178 [01:16] <thgilfodrol> Benice: I mean, sure, but your issue doesn't sound like a problem with the game client
#179 [01:16] <Llama> Benice: yes you can still play it
#180 [01:16] <Benice> well
#181 [01:16] <Athgaar> thgilfodrol: after the download finished, it gave the error message "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft."
#182 [01:16] <Benice> i tried por forwarding and everything
#183 [01:16] <thgilfodrol> ??> Benice mp/check
#184 [01:16] <Absol> Benice: You can use https://dinnerbone.com/minecraft/tools/status/ to check if a server is accessible from outside your network
#185 [01:16] <Lalecito16> Hi i have a serious problem to launch minecraft, im search info of this but i dont found nothing
#186 [01:16] <thgilfodrol> the tool above will let you check if your server is accessible
#187 [01:16] <thgilfodrol> Lalecito16: what is the problem?
#188 [01:17] <Benice> i don't even get a server address too
#189 [01:17] <Benice> like mine is just empty
#190 [01:17] <Lalecito16> my launcher say this message: Completely ignored arguments: [--nativeLauncherVersion, 307] [08:06:31] [Client thread/INFO]: Setting user: Lalecito16 [08:06:33] [Client thread/WARN]: Skipping bad option: lastServer: [08:06:33] [Client thread/INFO]: LWJGL Version: 2.9.4
#191 [01:17] <Benice> scanning games for your local network....
#192 [01:17] <Llama> thgilfodrol: it says cant resolve host name
#193 [01:17] <Benice> i don't even see my own server address
#194 [01:17] <thgilfodrol> Athgaar: try removing the contents of your .minecraft directory again, preserve your /saves/ directory if you want
#195 [01:17] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#196 [01:18] <thgilfodrol> Benice: you're not supposed tom that checks for LAN servers
#197 [01:18] <Andrio> ??> Lalecito16 paste
#198 [01:18] <thgilfodrol> ??> Lalecito16 win/dxdiag
#199 [01:18] <Absol> Lalecito16: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#200 [01:18] <Absol> Lalecito16: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#201 [01:18] <Andrio> (x_x)
#202 [01:18] <thgilfodrol> heh
#203 [01:18] <Athgaar> thgilfodrol: %appdata% does not contain a .minecraft folder
#204 [01:19] * reimu [reimu@notlogged] has joined #minecrafthelp
#205 [01:19] * reimu [reimu@notlogged] has quit. (Client Quit)
#206 [01:19] <thgilfodrol> Athgaar: can you paste the full log?
#207 [01:19] <thgilfodrol> ??> Athgaar paste
#208 [01:19] <Absol> Athgaar: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#209 [01:20] <Llama> thgilfodrol: every time i try connecting to a server it says java.net.connectexception
#210 [01:20] <Athgaar> thgilfodrol: I assume you mean nativelog.txt: http://paste.ubuntu.com/23879230/
#211 [01:20] <thgilfodrol> Benice: if you've verified that your server is accessible from the outside world, use the (external) ip address to connect to it via direct connect or save the address in a slot to connect to it
#212 [01:20] * Benice [Benice@notlogged] has quit. (Quit: Web client closed)
#213 [01:21] <Llama> thgilfodrol: every time i try connecting to a server it says java.net.connectexception what can i do
#214 [01:21] <thgilfodrol> ??> Llama tools/hjt
#215 [01:21] <Absol> Llama: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#216 [01:21] <Absol> Llama: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#217 [01:21] * M1nerman [M1nerman@notlogged] has joined #minecrafthelp
#218 [01:22] <Llama> Absol: can you explain it in stupid people words
#219 [01:23] <Athgaar> llama: you're talking to a bot, but just download the thing at the first link, use it, and paste the text file it spits out at the second link
#220 [01:23] <Llama> uuuuhhhhh im on a diffrent computer at the moment
#221 [01:24] <M1nerman> and... im back. the server has started to time out again. I re-ran a ping and got this: http://paste.ubuntu.com/23879235/
#222 [01:24] <Llama> Athgaar: im currently on another computer
#223 [01:25] <thgilfodrol> Llama: run the hjt tool from the computer you're experiencing issues with
#224 [01:26] <Llama> thgilfodrol: what is hjt?
#225 [01:26] <Lalecito16> i put the link here or
#226 [01:26] <thgilfodrol> Llama: hjt is the HijackThis tool Absol linked
#227 [01:26] <thgilfodrol> Lalecito16: yes
#228 [01:26] <Lalecito16> http://paste.ubuntu.com/23879239/
#229 [01:26] <Lalecito16> is this?
#230 [01:26] <thgilfodrol> Lalecito16: correct, one moemnt
#231 [01:27] <thgilfodrol> Lalecito16: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#232 [01:27] <thgilfodrol> Lalecito16: if you would like to downgrade the driver to fix it, download the driver installer at http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#233 [01:27] <Llama> thgilfodrol: it brought me to the internet also the name sounds shady?
#234 [01:28] <thgilfodrol> Llama: it's distributed by Trend Micro, who themselves make antivirus software
#235 [01:28] <Lalecito16> oh ok one second i try
#236 [01:28] <thgilfodrol> Lalecito16: after you have completed the reinstall or downgrade, you should be able to play minecraft again
#237 [01:29] <Andrio> Athgaar, try reinstalling the launcher
#238 [01:29] <Andrio> through Control Panel.
#239 [01:29] <Andrio> or the Settings app.
#240 [01:29] <thgilfodrol> M1nerman: yeah, your best bet would be to see if your ISP can provide insight on why packets are lost
#241 [01:30] <Llama> thgilfodrol: is it https"//sourceforge.net/projects/hjt? or is it downlod.cnet.com
#242 [01:30] <thgilfodrol> ??> M1nerman isp
#243 [01:30] <Absol> M1nerman: Internet Service Provider. A company which provides access to the Internet.
#244 [01:30] <thgilfodrol> Llama: the first one- just use the link provided by Absol
#245 [01:31] <Llama> thgilfodrol: which link?
#246 [01:33] * Kyle_ [Kyle_@notlogged] has joined #minecrafthelp
#247 [01:33] <thgilfodrol> ??> Llama tools/hjt
#248 [01:33] <Absol> Llama: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#249 [01:33] <Absol> Llama: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#251 [01:34] <Llama> thgilfodrol: downloading it
#252 [01:34] <Lalecito16> ok reinstall dont work, im going to try downgrade
#253 [01:34] <Athgaar> Andrio: it's running
#254 [01:34] <Athgaar> Andrio: posting results when they come
#255 [01:34] <Andrio> mm
#256 [01:34] <Llama> thgilfodrol: its done now what do i do?
#257 [01:35] <thgilfodrol> ??> Llama paste
#258 [01:35] <Absol> Llama: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#260 [01:36] <CmC> So i go on minecraft and every 1 second my sensititvty goes crazy and my head spins around i can set my sensitivity to the lowest but it still happens i searched it up on YT and every video i saw say make javaw.exe prioority to below normal but still no fix
#261 [01:37] <thgilfodrol> ??> CmC tools/hjt
#262 [01:37] <Absol> CmC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#263 [01:37] <Absol> CmC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#264 [01:37] <Llama> thgilfodrol: what do i put in poster
#265 [01:37] <Athgaar> Andrio: No change. Installing using MinecraftInstaller.msi downloads 1MB, then throws up error code 5. Installing by running Minecraft.exe from within C:\Program Files (x86)\Minecraft downloads 40MB, then 3MB, then says "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft."
#266 [01:37] <thgilfodrol> Llama: Llama
#267 [01:39] <Llama> thgilfodrol: which button do i click when its done installing
#268 [01:39] <thgilfodrol> Llama: it doesn't install anything
#269 [01:40] <Andrio> :s
#270 [01:41] <Lalecito16> thgilfodrol so thanks for your help
#271 [01:41] <CmC> http://paste.ubuntu.com/23879276/
#272 [01:41] <thgilfodrol> Lalecito16: np, have fun!
#273 [01:42] <Athgaar> Andrio: also, there is no .minecraft folder in %appdata%. How do I regenerate that? That might be the issue.
#274 [01:42] <Lalecito16> :3
#275 [01:42] <Andrio> Athgaar, that's because the launcher didn't start.
#276 [01:42] <Llama> thgilfodrol: what do i click. Do a system scan. Do a system scan only. View the list of backups. Open the misc tools section. Open online hijackthis quickstart. or none of the above just start program
#277 [01:43] <thgilfodrol> CmC: is it a laptop or desktop?
#278 [01:43] <thgilfodrol> Llama: start program
#279 [01:44] <Llama> thgilfodrol: ok done now what
#280 [01:44] <thgilfodrol> Llama: follow the instructions from Absol
#281 [01:44] <CmC> desktop
#282 [01:45] <Llama> thgilfodrol: what are the instructions form absol
#283 [01:45] <thgilfodrol> CmC: can you try with another mouse?
#284 [01:45] <thgilfodrol> ??> Llama tools/hjt
#285 [01:45] <Absol> Llama: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#286 [01:45] <Absol> Llama: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#287 [01:45] * Lalecito16 [Lalecito16@notlogged] has quit. (Ping timeout: 180 seconds)
#288 [01:45] <CmC> okay
#289 [01:47] <Athgaar> Andrio: So are you out of ideas or looking for something? If the former, what do I need to delete to remove everything Minecraft-related to hopefully get MinecraftInstaller.msi to work?
#290 [01:47] <Llama> thgilfodrol: plz tell me what file to fix
#291 [01:47] <Andrio> Speaking of which, you could try the 'Linux/Other' version
#292 [01:48] <thgilfodrol> Llama: you just need to follow the instructions from Absol
#293 [01:48] <Andrio> Athgaar, or this one: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#294 [01:48] <CmC> still happens
#295 [01:48] <Llama> thgilfodrol: i cant
#296 [01:48] <thgilfodrol> Llama: why not?
#297 [01:48] <Andrio> Athgaar, though you'd need to install Java if you haven't already.
#298 [01:49] <thgilfodrol> CmC: do you have any sort of screen recording software installed and running?
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#300 [01:49] <CmC> Fraps
#301 [01:50] <thgilfodrol> CmC: can you try closing it for now?
#302 [01:51] <CmC> its closed and the wierd glitch is still happening
#303 [01:51] <thgilfodrol> CmC: do you have any mods installed?
#304 [01:52] <CmC> Just optifine
#305 [01:52] <thgilfodrol> CmC: can you try running mc from a new profile, vanilla 1.11.2?
#306 [01:53] <Athgaar> Andrio: the Linux version seems to work fine, but it gives the warning "You are running an old version of the launcher. Please consider using the new launcher which will improve the performance of both launcher and game." Also, it's titled as "Minecraft Launcher 1.6.73-j", which I think was what I had before trying to download the new launcher it offers and having issues with it.
#307 [01:54] <Andrio> (o_o)
#308 [01:54] <Andrio> There's no such version
#309 [01:54] <Andrio> ??> Athgaar tools/HJT
#310 [01:54] <Athgaar> well
#311 [01:54] <Absol> Athgaar: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#312 [01:54] <Absol> Athgaar: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#313 [01:55] <CmC> syill happening
#314 [01:56] <Athgaar> Absol: http://paste.ubuntu.com/23879315/
#315 [01:56] <Athgaar> derp
#316 [01:56] <Athgaar> Andrio: http://paste.ubuntu.com/23879315/
#317 [01:58] <thgilfodrol> CmC: can you run a scan to check for malware?
#318 [01:58] <thgilfodrol> ??> CmC av/adwcleaner
#319 [01:58] <Absol> CmC: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#320 [01:58] <Absol> CmC: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#321 [01:58] <Andrio> ??> Athgaar AV/McAfee
#322 [01:58] <Absol> Athgaar: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#323 [01:58] <Absol> Athgaar: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#324 [01:59] <Athgaar> Andrio: I'd love to remove it, but I'm required to keep it. I already have its firewall turned off; what else should I try to turn off?
#325 [02:01] <Andrio> :s
#326 [02:01] <Athgaar> yeah
#327 [02:03] <Andrio> Hamachi is normally a red flag too.
#328 [02:03] <Andrio> I'm not sure it can cause that though.
#329 [02:04] <Athgaar> yes, I'm stuck with a bunch of terrible software
#330 [02:06] <Athgaar> Andrio: well, I'll just try to launch singleplayer, and if it works, I'll pretend it's resolved and thank you
#331 [02:09] <Athgaar> Andrio: and it does launch
#332 [02:09] <Athgaar> Andrio, thgilfodrol: Thank you
#333 [02:09] <thgilfodrol> Athgaar: np, sorry I couldn't help out more
#334 [02:10] <Andrio> no problem...
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#337 [02:12] <CmC> I ran the program and i restarted
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#343 [02:29] * kaseyb0ss [kaseyb0ss@notlogged] has joined #minecrafthelp
#344 [02:31] <kaseyb0ss> how can i fix minecraft exit code -1073740791??? Java is up to date, all old versions are gone...i use forge mod loader,but im pretty sure it has nothing to do with that,could anyone point me in the right direction?
#345 [02:32] <mattym> ??> kaseyb0ss win/dxdiag
#346 [02:32] <Absol> kaseyb0ss: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#347 [02:32] <kaseyb0ss> oh,and ive also never had this issue before
#348 [02:32] <mattym> kaseyb0ss, Based on the exit code, you have a known issues
#349 [02:32] <mattym> kaseyb0ss, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You can either install the previous version, or install the latest without the problematic feature. What would you like to do?
#350 [02:33] <mattym> kaseyb0ss, Getting the link to the report Absol asked for will let us know what path to send you down.
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#353 [02:33] <kaseyb0ss> just opened dxdiag,whatd you guys want to know from there?
#354 [02:33] * Svetroid [Svetroid@notlogged] has joined #minecrafthelp
#355 [02:34] <mattym> kaseyb0ss, Follow all the directions in the link Absol gave you, get the url it has you create
#356 [02:35] <kaseyb0ss> alrighty,1s
#357 [02:36] <kaseyb0ss> http://paste.ubuntu.com/23879493/
#358 [02:36] <mattym> kaseyb0ss, Ok one moment.
#359 [02:37] <mattym> kaseyb0ss, Download and Install the file from this page http://www.geforce.com/drivers/results/114348
#360 [02:37] <mattym> kaseyb0ss, When you install it, choose the Custom option, and in the list of features, uncheck 3DVision.
#361 [02:38] <Svetroid> Hi. I get an error/crash when attempting to launch any Minecraft version prior to Release 1.6.1. http://pastebin.com/MRtQFEQz All versions from 1.6.1 to the current release work fine, as do any current snapshots. I have attempted to use my system JRE (1.8.0_121) instead of the version provided by the launcher but that makes no difference.
#362 [02:39] <mattym> ??> Svetroid win/dxdiag
#363 [02:39] <Absol> Svetroid: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#365 [02:39] <kaseyb0ss> thanks,mattym...but this driver is apparently going to take a bit to open...if this doesnt work,ill come back...if not,thank you very much, everyone! <3
#366 [02:40] <Angelwolf> help me
#367 [02:40] <Svetroid> http://pastebin.com/PzPdd7pY
#368 [02:40] <Angelwolf> my minecraft just crash beacuse of resource pack
#369 [02:41] <mattym> kaseyb0ss, Ok
#370 [02:41] <mattym> Angelwolf, Then remove the resource pack and done use it.
#371 [02:41] <Angelwolf> already delete it in my data but it didn't workj
#372 [02:42] <Angelwolf> am i have to delete in on minecraft or something?
#373 [02:42] <mattym> Svetroid, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You can either install the previous version, or install the latest without the problematic feature. What would you like to do?
#374 [02:42] <mattym> ??> Angelwolf win/reinst
#375 [02:42] <Absol> Angelwolf: You may need to reinstall the locally installed files that Minecraft puts into place.
#376 [02:42] <Absol> Angelwolf: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#377 [02:43] <mattym> Angelwolf, Try the instructions Absol wrote.
#378 [02:43] <Svetroid> The latter, preferably.
#379 [02:43] <mattym> Svetroid, Download and Install the file from this page http://www.geforce.com/drivers/results/114351
#380 [02:43] <mattym> Svetroid, When you install it, choose the Custom option, Check the box next to Clean Install and in the list of features, uncheck 3DVision.
#381 [02:43] <Angelwolf> thx absol
#382 [02:44] <Svetroid> And I should uninstall my current drivers first, yes?
#383 [02:44] <mattym> Svetroid, No
#384 [02:45] <Svetroid> Ah okay
#385 [02:45] <mattym> Svetroid, Just run the installer that was linked according to the instructions i gave and you should be fine.
#386 [02:45] * kaseyb0ss [kaseyb0ss@notlogged] has quit. (Quit: Web client closed)
#387 [02:48] <Angelwolf> i think its gonna working hold on let me open minecraft
#388 [02:48] <Angelwolf> oh ye btw thx for the information absol it help me alot
#389 [02:49] <mattym> Angelwolf, If it works, dont try the same resource pack again.
#390 [02:49] <Angelwolf> oh it work, and okay mattym i never gonna try a same resource pack again
#391 [02:49] <Angelwolf> ever
#392 [02:49] <Angelwolf> forever
#393 [02:50] <Angelwolf> thank you so much mattym and you to absol thx for you guys all
#394 [02:51] <Angelwolf> im so glad i open this chat........ it makes me wanna cry
#395 [02:52] <Svetroid> @mattym That worked perfectly. Thank you. :)
#396 [02:53] <mattym> Excellent, enjoy!
#397 [02:53] <mattym> Excellent, enjoy!
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#403 [03:14] * KaterinaGamerGR [KaterinaGamerGR@notlogged] has joined #minecrafthelp
#404 [03:14] <KaterinaGamerGR> hey
#405 [03:14] * boommine8 [boommine8@notlogged] has joined #minecrafthelp
#406 [03:14] <mattym> Hello
#407 [03:14] <KaterinaGamerGR> my minecraft is working
#408 [03:14] <boommine8> hello
#409 [03:14] <KaterinaGamerGR> i mean
#410 [03:15] <KaterinaGamerGR> I connect to hypixel
#411 [03:15] <boommine8> can anyone help me with this error:
#412 [03:15] <KaterinaGamerGR> and even in singleplayer
#413 [03:15] <mattym> KaterinaGamerGR, What happens when you try?
#414 [03:15] <boommine8> Sorry, but we couldn't connect to our servers.
#415 [03:15] <KaterinaGamerGR> it crash
#416 [03:15] <KaterinaGamerGR> every time
#417 [03:15] <boommine8> Please make sure that you are online and that Minecraft is not blocked.
#418 [03:15] <mattym> ??> boommine8 tpp;s/jkt
#419 [03:15] <mattym> ??> boommine8 tools/hjt
#420 [03:15] <Absol> boommine8: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#421 [03:15] <Absol> boommine8: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#422 [03:16] <mattym> ??> KaterinaGamerGR launcher/crash-log
#423 [03:16] <Absol> KaterinaGamerGR: We need to see your crash log, which appears after a crash.
#424 [03:16] <Absol> KaterinaGamerGR: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#425 [03:16] <boommine8> no, but i cant even log-in to the minecraft launcher
#426 [03:16] <boommine8> i cant even enter the "choose profile and versions and something like that" page
#427 [03:16] <mattym> boommine8, Read the instructions Absol directed at you.
#428 [03:16] <boommine8> i didnt crash
#429 [03:17] <boommine8> oh okay, let me try
#430 [03:17] <boommine8> download "hijackthis"?
#431 [03:17] <mattym> Yes
#432 [03:18] * KaterinaGamerGR [KaterinaGamerGR@notlogged] has quit. (Client Quit)
#433 [03:19] <boommine8> do i copy this:
#434 [03:19] <boommine8> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 5:18:35 PM, on 1/28/2017 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.14393.0000) FIREFOX: 48.0.2 (x86 zh-TW) Boot mode: Normal
#435 [03:19] <boommine8> and a list of C:\ links
#436 [03:19] <mattym> boommine8, Yes, but follow the instructions Absol gave on how to submit it
#437 [03:19] <boommine8> okay
#438 [03:19] <boommine8> pastebin okay right
#439 [03:20] <mattym> boommine8, Please use the site Absol linked
#440 [03:20] <boommine8> okay okay okay
#441 [03:21] <boommine8> http://paste.ubuntu.com/23879602/
#442 [03:21] <mattym> ??> boommine8 info/mcleaks
#443 [03:21] <Absol> boommine8: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#444 [03:21] <Absol> boommine8: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#445 [03:21] <mattym> ??> boommine8 win/hosts/edit
#446 [03:21] <Absol> boommine8: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#447 [03:21] <Absol> boommine8: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#448 [03:24] <boommine8> then?
#449 [03:24] <boommine8> removed
#450 [03:25] <mattym> boommine8, Save the file and try the game again
#451 [03:25] <boommine8> also do you guys "auto-scan" it by some kind of work, or do you guys read it
#452 [03:26] <mattym> boommine8, Little bit of both
#453 [03:26] <boommine8> okay
#454 [03:26] <boommine8> you guys IT expert lol
#455 [03:26] * orlovs [orlovs@notlogged] has joined #minecrafthelp
#456 [03:26] <boommine8> thanks anyway
#457 [03:31] * Lyon_ [Lyon_@notlogged] has joined #minecrafthelp
#458 [03:32] <Lyon_> hello my password is not working on mojang minecrafts site or in the game HELP (ive recentlyy chaneged password and still dosent work)
#459 [03:32] <mattym> ??> Lyon_ login/throttle
#460 [03:32] <Absol> Lyon_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#461 [03:32] <Absol> Lyon_: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#462 [03:33] <Lyon_> k
#463 [03:34] <Lyon_> how longs an hour from now
#464 [03:35] <mattym> 1 hour
#465 [03:35] <Lyon_> thx
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#469 [04:00] <lolman> I need help with this error message: Game ended with bad state (exit code -1073740791)
#470 [04:00] <lolman> I recently updated java and graphic card drivers and minecraft won't run anymore
#471 [04:03] * Zander [Zander@notlogged] has joined #minecrafthelp
#472 [04:04] <Zander> does anyone no a fix for Completely ignored arguments: [--nativeLauncherVersion, 307]
#473 [04:05] <lolman> I have the same error message in Game Output
#474 [04:05] <Zander> and i cant get to options and stuff cause i reinstalled minecraft to see if it would work but it didnt
#475 [04:05] <Zander> yeah
#476 [04:05] <Zander> does it follow with this
#477 [04:06] <lolman> Did you update java or graphic card divers recently
#478 [04:06] <Zander> Completely ignored arguments: [--nativeLauncherVersion, 307] [20:06:01] [Client thread/INFO]: Setting user: _Zandr_ [20:06:02] [Client thread/INFO]: LWJGL Version: 2.9.4
#479 [04:06] <Zander> um yeah i did after it happened
#480 [04:06] <lolman> Okay i did before, i thought it might have caused it but not so sure anymore
#481 [04:07] <Zander> i did a week ago but after i didnt play mc until earlier today
#482 [04:12] <lolman> So you installed java 8 update 121 i suppose?
#483 [04:12] <Zander> yes
#484 [04:12] <lolman> check if you have any older versions of java
#485 [04:12] <Zander> thats the only version i got
#486 [04:13] <lolman> it looks like i have java 8 update 51 but i can't delete it because it's not found...
#487 [04:13] <lolman> but i suppose it's not the troublemaker here
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#489 [04:15] <lolman> Do you have this error message in Launcer log: [11:56:30 ERROR]: Game ended with bad state (exit code -1073740791)
#490 [04:15] * Zed [Zed@notlogged] has quit. (Ping timeout: 206 seconds)
#491 [04:17] <Zander> no
#492 [04:17] <zkxs> lolman and Zander, you guys have Nvidia cards?
#493 [04:18] <lolman> yes
#494 [04:18] <zkxs> lolman and Zander, if so, tell me your Windows version and if you're on a laptop or desktop.
#495 [04:18] <lolman> Laptop windows 10
#496 [04:19] <zkxs> lolman: Current Nvidia driver is faulty. Downgrade to this version: http://www.nvidia.com/download/driverResults.aspx/113444
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#498 [04:19] <lolman> okay thank you
#499 [04:19] <zkxs> Zander: If you're also on a Win10 laptop, you can use that link ^
#500 [04:20] <zkxs> Zander: If not, grab the right one from my trust cheat-sheet: https://www.reddit.com/r/Minecraft/comments/5q41ea/solution_to_game_ended_with_bad_state_exit_code/
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#502 [04:21] <philip_jonas> I cannot login to minecraft - I get an error everytime i try http://paste.ubuntu.com/23879756/
#503 [04:21] <zkxs> philip_jonas: What error do you get?
#504 [04:22] <zkxs> philip_jonas: Unfortunately, your graphics card is rather old and is not supported by Intel on Windows 10. You will need to either downgrade to Windows 7, get a new graphics card (if you have a desktop PC) or play on another PC.
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#507 [04:23] <Zander> laptop win 10
#508 [04:23] <zkxs> Zander: Current Nvidia driver is faulty. Downgrade to this version: http://www.nvidia.com/download/driverResults.aspx/113444
#509 [04:23] <philip_jonas> Okay. I guess its not possible to 'launch the game in Win7-mode'?
#510 [04:23] <zkxs> philip_jonas: Not for a driver problem.
#511 [04:23] <SaberToothRoG> jarrive pas joeuer
#512 [04:24] <philip_jonas> ok thanks guys
#513 [04:24] <zkxs> ??> SaberToothRoG lang/fr
#514 [04:24] * SaberToothRoG [SaberToothRoG@notlogged] has quit. (Client Quit)
#515 [04:24] <Absol> SaberToothRoG: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#516 [04:25] * coffinforppy [coffinforppy@notlogged] has joined #minecrafthelp
#517 [04:27] <coffinforppy> Can anyone help to understand what does that mean "exit code -1073740791"? Google doesn't seem to know either. There are a lot of other exit codes, but all not same as mine.
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#519 [04:27] <zkxs> coffinforppy: Do you have an nvidia card? What version of windows? Laptop or desktop?
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#521 [04:28] * SaberToothRoG [SaberToothRoG@notlogged] has joined #minecrafthelp
#522 [04:28] <lolman> It's working, thank you
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#524 [04:29] <SaberToothRoG> je n'arrive pas a lancer le jeux
#525 [04:29] <coffinforppy> zkxs: Nvidia Geforce 960m, Windows 10 x64 with latest updates, laptop w/ intel hd 4600
#526 [04:29] <SaberToothRoG> http://paste.ubuntu.com/23879776/
#527 [04:29] <zkxs> coffinforppy: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
#528 [04:30] <coffinforppy> zkxs: understood. thanks
#529 [04:31] <Dead_Wolph> My luncher displays unable to find a certified path to requested target. How to remove bug
#530 [04:31] <zkxs> ??> Dead_Wolph tools/hjt
#531 [04:31] <Absol> Dead_Wolph: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#532 [04:31] <Absol> Dead_Wolph: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#533 [04:31] <zkxs> ??> SaberToothRoG lang/fr
#534 [04:31] <Absol> SaberToothRoG: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#535 [04:31] <zkxs> SaberToothRoG: Is that the complete dxdiag report?
#536 [04:32] <zkxs> SaberToothRoG: Usually dxdiag reports are much longer.
#537 [04:32] <SaberToothRoG> yes
#538 [04:33] <zkxs> SaberToothRoG: Just to make sure anything is not missing, could you make another dxdiag report? Follow these instructions: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#539 [04:35] <SaberToothRoG> http://paste.ubuntu.com/23879791/
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#542 [04:36] <zkxs> SaberToothRoG: Unfortunately, your graphics card is rather old and is not supported by Intel on Windows 10. You will need to either downgrade to Windows 7, get a new graphics card (if you have a desktop PC), or play on another PC.
#543 [04:36] * SaberToothRoG [SaberToothRoG@notlogged] has joined #minecrafthelp
#544 [04:36] <zkxs> Unfortunately, your graphics card is rather old and is not supported by Intel on Windows 10. You will need to either downgrade to Windows 7, get a new graphics card (if you have a desktop PC), or play on another PC.
#545 [04:36] <zkxs> SaberToothRoG: ^
#546 [04:36] <SaberToothRoG> http://paste.ubuntu.com/23879791/
#547 [04:37] <Dead_Wolph> http://paste.ubuntu.com/23879792/
#548 [04:38] <Zander> thank you ZKXS it works
#549 [04:38] <zkxs> SaberToothRoG: You cannot fix your graphic driver problem on Windows 10. You need to either downgrade Windows or play on a different computer.
#550 [04:38] <zkxs> ??> Dead_Wolph info/mcleaks
#551 [04:38] <Absol> Dead_Wolph: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#552 [04:38] <Absol> Dead_Wolph: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#553 [04:38] <SaberToothRoG> merci
#554 [04:39] <zkxs> ??> Dead_Wolph win/hosts/edit
#555 [04:39] <Absol> Dead_Wolph: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#556 [04:39] <Absol> Dead_Wolph: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#557 [04:39] <zkxs> SaberToothRoG: :)
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#563 [04:49] <Dead_Wolph> Tanks for your help it works
#564 [04:50] <zkxs> Dead_Wolph: Great!
#565 [04:50] <BeritPlayzMC> Hello
#566 [04:50] <zkxs> Hello BeritPlayzMC
#567 [04:50] <BeritPlayzMC> I cant log on my minecraft account from the minecraft launcher but it works everywhere else
#568 [04:50] <BeritPlayzMC> Like mojang
#569 [04:51] <zkxs> BeritPlayzMC: What error do you get?
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#573 [05:05] <Demdisco> My minecraft just blackscreens then crashes randomly. Help?
#574 [05:05] <zkxs> ??> Demdisco launcher/crash-log
#575 [05:05] <Absol> Demdisco: We need to see your crash log, which appears after a crash.
#576 [05:05] <Absol> Demdisco: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#578 [05:06] <Demdisco> http://paste.ubuntu.com/23879883/ Is this the crash log?
#579 [05:06] <zkxs> Demdisco: It is not. That is the game log.
#580 [05:07] <zkxs> Demdisco: There does not appear to be a crash recorded in that game log.
#581 [05:07] <Demdisco> http://paste.ubuntu.com/23879945/
#582 [05:07] <Demdisco> Might that be the log?
#583 [05:07] <zkxs> Demdisco: That's the one
#584 [05:07] <Demdisco> Alright, nice.
#585 [05:08] <zkxs> Demdisco: We can try reinstalling minecraft's local files.
#586 [05:09] <Demdisco> Alright, that being the .minecraft?
#587 [05:09] <zkxs> Demdisco: Yes. Leave your saves folder and servers.dat if you want to keep them.
#588 [05:09] <shua> installed the newest version of minecraft 1.11.2 then installed forge 1.11.2 - 13.20.0.2226 when i press play it disappears like it will run the game then reappears with a huge wall of text
#589 [05:09] <zkxs> ??> shua mods
#590 [05:09] <Absol> shua: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#591 [05:09] <Absol> shua: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#592 [05:10] <shua> i did have the xray mod
#593 [05:10] <shua> nut ran a fresh vanilla
#594 [05:10] <shua> but then
#595 [05:10] <zkxs> shua: We do not support any mods.
#596 [05:11] <shua> o ok so no help with forge then?
#597 [05:11] <zkxs> shua: You could try asking in #ftb
#598 [05:11] <zkxs> shua: /join #ftb
#599 [05:11] <shua> ok thank you
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#601 [05:13] <zkxs> Demdisco: If resetting your .minecraft folder doesn't work, we can try reinstalling the Java runtime minecraft downloaded.
#602 [05:14] <Demdisco> Alright, I was just about to tell you that it crashed after ~20s of play time in world.
#603 [05:15] <zkxs> Demdisco: Do you happen to know where minecraft stuck the "runtime" folder? If not, you can find out in your launcher profile, like this: http://i.imgur.com/CY6r0Dk.png
#604 [05:15] <zkxs> Demdisco: Delete the whole runtime folder and restart the launcher
#605 [05:15] <Demdisco> I was in the process of reinstalling java
#606 [05:16] <zkxs> Demdisco: Minecraft uses downloads its own version of java that is distinct from what the rest of your PC uses.
#607 [05:16] <zkxs> ... "uses downloads"
#608 [05:16] <Demdisco> In C:\Users\<My name\ there's no apps folder
#609 [05:17] <zkxs> Demdisco: That picture is just an example of where in minecraft's GUI you find that box on your own machine.
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#611 [05:18] <zkxs> Demdisco: You can get to that screen by clicking "edit profile" in your launcher. It's next to the play button.
#612 [05:18] <Demdisco> Delete the whole runtime folder, do I launch MC?
#613 [05:18] <zkxs> Demdisco: Yes
#614 [05:20] <zkxs> Demdisco: You'll probably need to restart the launcher if you haven't already.
#615 [05:20] <Demdisco> Nope, still the same issue
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#617 [05:20] <zkxs> Demdisco: Ahh, ok. Do you play any other games on that machine?
#618 [05:20] <Demdisco> No, I just formatted it. Should I attempt to?
#619 [05:21] <zkxs> Demdisco: Well, one of the things that can cause that type of crash is bad RAM. If that's the case I would inspect any memory-intensive game to be unstable.
#620 [05:22] <zkxs> s/inspect/expect/
#621 [05:22] <Demdisco> I'll download and install Plants vs Zombies Garden Warfare and I'll tell you if it works or not, yes?
#622 [05:22] <zkxs> Demdisco: You could also do a memtest to check for sure.
#623 [05:23] <Demdisco> Does that feature come pre pacakaged with win10?
#624 [05:23] <zkxs> Demdisco: Maybe this will do it? http://www.thewindowsclub.com/windows-memory-diagnostics-tool-in-windows-7
#625 [05:24] <zkxs> I've always used memtest86, which comes included on some computers but not others.
#626 [05:24] <Demdisco> I will need to restart my computer, I'll be back
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#633 [05:47] <Demdisco> I have run the memory diagnostics; no issues were found
#634 [05:47] <zkxs> Demdisco: I'm all out of ideas then...
#635 [05:48] <zkxs> Demdisco: jvm.dll crashing is extremely generic.
#636 [05:48] <Demdisco> What should my next step be then..?
#637 [05:49] <zkxs> Demdisco: You could try manually pointing minecraft at a different Java 8 runtime
#638 [05:49] <zkxs> Demdisco: But beyond that I'm out of ideas.
#639 [05:49] <Demdisco> Alright, I suppose.
#640 [05:50] <zkxs> Demdisco: The path typically looks like "C:\Program Files\Java\jre1.8.0_60\bin\javaw.exe", but that would vary depending on what version of Java you have installed.
#641 [05:51] <zkxs> I'd just go look in "C:\Program Files\Java" and see what all's there.
#642 [05:51] <Demdisco> Alright, set it to non-mc java, lets see...
#643 [05:52] <Demdisco> Nope, still the same issue.
#644 [05:52] <zkxs> Demdisco: Are your graphics drivers updated?
#645 [05:52] <Demdisco> Yep.
#646 [05:52] * Tim_ [Tim_@notlogged] has joined #minecrafthelp
#647 [05:52] <zkxs> Demdisco: Uh, you could try toggleing VBOs off in Minecraft's video settings
#648 [05:52] <Demdisco> Alright, worth a try.
#649 [05:53] <Demdisco> Nope, still the same issue
#650 [05:54] <Tim_> Hey, my minecraft won't work. It tells me "Game ended with bad state (exit code -1073740791)"
#651 [05:54] <zkxs> Tim_: Windows version? Laptop or desktop?
#652 [05:54] <Tim_> desktop windows 7
#653 [05:54] <zkxs> Tim_: 64 bit?
#654 [05:55] <Tim_> ive tried reinstalling the game and java multiple times
#655 [05:55] <Tim_> 64 bit
#656 [05:55] <zkxs> Tim_: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113442
#657 [05:55] <Tim_> thanks
#658 [05:56] <Tim_> ill try
#659 [05:56] <Tim_> it
#660 [05:56] <Demdisco> Should I try that too, zkxs?
#661 [05:56] <zkxs> Demdisco: You've got a fully updated Nvidia card?
#662 [05:56] <Demdisco> Yea
#663 [05:57] <zkxs> Demdisco: Windows version, bittage, and laptop/desktop?
#664 [05:57] * zkxs wonders if bittage is a word
#664 [05:57] <Demdisco> Win10, 64Bit, Desktop
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#666 [05:57] <Demdisco> Bittage isn't a word, bit bandwith is. I think.
#667 [05:58] <zkxs> Demdisco: You can try it. http://www.nvidia.com/download/driverResults.aspx/113448 Would be for you. Your crash log is different from the typical crash for the Nvidia issue, though.
#668 [05:59] <Demdisco> Do I need to run DDU or will this automatically over write it?
#669 [05:59] <zkxs> Demdisco: You shouldn't need DDU
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#671 [05:59] <zkxs> Demdisco: I know the Nvidia people reccomended it, but I've never seen any issues come from not using DDU.
#672 [06:01] <Demdisco> Alright
#673 [06:03] * Deep91 [Deep91@notlogged] has joined #minecrafthelp
#674 [06:04] <Deep91> hello, minecraft will not start, the launcher have a problem, completly ignored arguments, native launcher version 307
#675 [06:04] <Deep91> what should i do?
#676 [06:04] <zkxs> Deep91: Do you have an Nvidia graphics card?
#677 [06:04] <Deep91> deinstall not work
#678 [06:04] <Deep91> Yes
#679 [06:04] <zkxs> Deep91: What version of Windows are you running? Laptop or desktop?
#680 [06:04] <Deep91> Windows 10
#681 [06:05] <Deep91> Laptop
#682 [06:05] <Deep91> HP Omen
#683 [06:05] <zkxs> Deep91: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
#684 [06:06] <Deep91> ok, i try and came back later ok? Thank You
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#686 [06:09] <Demdisco> zkxs, still the same issue. Should I contact the official guys?
#687 [06:10] * Natsuru [Natsuru@notlogged] has joined #minecrafthelp
#688 [06:11] <Natsuru> hi guys!
#689 [06:11] <Demdisco> Um hi
#690 [06:11] <zkxs> Demdisco: I'm moderately sure they'd tell you it's Oracle's fault. https://bugs.mojang.com/browse/MC-82058
#691 [06:13] <Demdisco> I'll try the fix they gave him
#692 [06:13] <zkxs> Demdisco: There are a bunch of duplicates... https://www.google.com/search?q=site%3Abugs.mojang.com+%22jvm.dll%22
#693 [06:13] <Natsuru> i got that same problem
#694 [06:13] <zkxs> Natsuru: A jvm.dll crash?
#695 [06:14] <Natsuru> said me thet i use an incredimental cms
#696 [06:14] <Demdisco> Same here^
#697 [06:14] <zkxs> Natsuru: Wait... that's it?
#698 [06:14] <zkxs> Demdisco: We can try that
#699 [06:14] <zkxs> Demdisco: Back to the profile editor!
#700 [06:14] <Demdisco> Okay
#701 [06:14] <Natsuru> w8 a second i will do it gain and screen to share you
#702 [06:14] <Demdisco> Trying an older installer.
#703 [06:15] <zkxs> Demdisco: Check the JVM arguments box, clear out everything in the text field, and change it to "-Xmx1G -XX:+UseConcMarkSweepGC -XX:-UseAdaptiveSizePolicy -Xmn128M" with no quotes
#704 [06:15] <Demdisco> Alright
#705 [06:16] <Demdisco> Nope, blackscreen still.
#706 [06:17] <zkxs> Demdisco: Ok, maybe try only -Xmx1G and get rid of everything else?
#707 [06:18] <Natsuru> http://image.noelshack.com/fichiers/2017/04/1485605522-minecraft-bug.png i got this after y mincrast shutdown
#708 [06:18] <Natsuru> minecraft*
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#710 [06:18] <Demdisco> Okay.
#711 [06:18] <Orange_> Hey I am facing problem with my minecraft launcher
#712 [06:19] <zkxs> Natsuru: What's in your launcher log? You can use https://paste.ubuntu.com to share logs here.
#713 [06:19] <Demdisco> Blackscreen still :/
#714 [06:19] <zkxs> Orange_: Please describe the problem
#715 [06:20] <zkxs> Demdisco: I don't know then. You can try asking Oracle, as a JVM.dll crash seems to indicate something wrong with Java itself.
#716 [06:20] <Natsuru> and this one if i retry again http://image.noelshack.com/fichiers/2017/04/1485605948-sans-titre.png
#717 [06:20] <Demdisco> Alright, thanks anyways zkxs
#718 [06:21] <zkxs> Natsuru: Go to your minecraft video settings, and whatever Use VBO's is set to, toggle it.
#719 [06:21] <Natsuru> it's been like a years that i got this bug^^
#720 [06:21] <zkxs> Demdisco: Hope you get it figured out. I've seen other folks with JVM.dll crashes and I'd sure like to know what's causing them.
#721 [06:22] * wesbraak3 [wesbraak3@notlogged] has joined #minecrafthelp
#722 [06:22] <Demdisco> I'll inform you if I get to the bottom of it
#723 [06:22] <Orange_> ummm...
#724 [06:22] <Orange_> https://paste.ubuntu.com/23880249/
#725 [06:22] <Orange_> this is my log
#726 [06:22] <zkxs> Orange_: https://www.reddit.com/r/Minecraft/comments/5q41ea/solution_to_game_ended_with_bad_state_exit_code/
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#729 [06:24] <Orange_> so the problem is with the nvidia driver?
#730 [06:25] <Toxq> Hello, I have a question for minecraft windows 10 edition can I ask here?
#731 [06:25] <zkxs> Orange_: Yes. There are four links on that page. Choose the one that matches your windows version and if you're on a laptop or desktop.
#732 [06:25] <zkxs> Toxq: Sure thing!
#733 [06:26] <Orange_> thanks mate
#734 [06:27] <Toxq> I wanted to do for modding minecraft win10 and I decided to see what people did, why then no mod that adds something new to the game, only the replacement of textures and behavior
#735 [06:27] <Natsuru> I'v toggle VBO but it still crash :/
#736 [06:28] <Natsuru> it keep said me that i runned 4k ms behind
#737 [06:29] <zkxs> ??> Natsuru win/dxdiag
#738 [06:29] <Absol> Natsuru: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#740 [06:30] <Natsuru> zkxs ? what's this (i'm not english so i dn't understand all you said^^)
#741 [06:30] <zkxs> Toxq: The windows 10 version of Minecraft is not programmed in Java, and is therefore much more difficult to mod.
#742 [06:31] <zkxs> Toxq: If you're interested in modding, you should stick to the regular PC edition of Minecraft.
#743 [06:32] <Natsuru> i'v done the dxdiag test it said me that there is no problems
#744 [06:32] <zkxs> Natsuru: I need the report
#745 [06:32] <Natsuru> oh
#746 [06:32] <zkxs> Natsuru: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag explains what to do
#747 [06:32] <Toxq> It would be nice if microsoft did benefit the creation of mods, it would be much more willing to play to win 10 edition, the standard minecraft has many weary
#748 [06:32] <InaBlue> Hello, i have the problem that everytime wen i press play in the launcher i got the Game Output: Completely ignored arguments: [--nativeLauncherVersion, 307] [13:27:51] [Client thread/INFO]: Setting user: InaBlue [13:27:52] [Client thread/INFO]: LWJGL Version: 2.9.4
#749 [06:33] <InaBlue> can someone help me?
#750 [06:33] <zkxs> InaBlue: Nvidia graphics card?
#751 [06:33] <InaBlue> yes
#752 [06:33] <zkxs> InaBlue: What version of Windows? Laptop or Desktop?
#753 [06:33] <InaBlue> windows 10
#754 [06:33] <InaBlue> laptop
#755 [06:33] <zkxs> InaBlue: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
#756 [06:34] <InaBlue> thank you i hope it will help me^^
#757 [06:34] <Natsuru> http://paste.ubuntu.com/23880284/
#758 [06:34] <zkxs> Natsuru: Thank you
#759 [06:38] * InaBlue [InaBlue@notlogged] has quit. (Quit: Web client closed)
#760 [06:38] <zkxs> Natsuru: OK, lets update your drivers.
#761 [06:38] <zkxs> Natsuru: First, run this: https://downloadcenter.intel.com/download/25978/Graphics-Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
#762 [06:39] <Natsuru> i dl the thing in the left sid.
#763 [06:39] <Natsuru> sid*?
#764 [06:39] <Natsuru> side
#765 [06:39] <Natsuru> ^^
#766 [06:40] <zkxs> Natsuru: You need to download and run win32_153631.4414.exe
#767 [06:40] * SrDiazZ [SrDiazZ@notlogged] has joined #minecrafthelp
#768 [06:40] * SrDiazZ [SrDiazZ@notlogged] has quit. (Client Quit)
#769 [06:40] <Natsuru> ok
#770 [06:41] * Gaz [Gaz@notlogged] has quit. (Quit: Fucking Mice and ethernet cables)
#771 [06:42] * Rabbiton [Rabbiton@notlogged] has joined #minecrafthelp
#772 [06:43] <Natsuru> done but it faild and said me that :Error Message: Computer Manufacturer Graphics Driver Detected
#773 [06:43] <Rabbiton> I installed voidwrath launcher and now when i log in it says its wrong
#774 [06:44] <zkxs> Rabbiton: Have you since gone uninstalled your third party launcher?
#775 [06:44] * Gaz [Gaz@notlogged] has joined #minecrafthelp
#776 [06:44] <zkxs> Natsuru: Ok, let me find the toshiba driver then
#777 [06:44] <Rabbiton> ill try that
#778 [06:44] * Aarush [Aarush@notlogged] has joined #minecrafthelp
#779 [06:45] * WillBo77 [WillBo77@notlogged] has joined #minecrafthelp
#780 [06:45] <WillBo77> When I try to connect to a server it says java.lang.NullPointerException: group
#781 [06:45] <Aarush> Hello. When I load minecraft, it runs for a few seconds and then a crash report appears. What do I do?
#782 [06:45] <zkxs> Natsuru: Try this one: http://files.ecp.toshiba.com/2016/08/20/0456/56/tc70154300q.exe
#783 [06:45] <Natsuru> aarush a cmu incredimental?
#784 [06:46] <Rabbiton> Uninstalling didnt work
#785 [06:46] <Aarush> One sec...
#786 [06:46] <zkxs> ??> Aarush launcher/crash-log
#787 [06:46] <Absol> Aarush: We need to see your crash log, which appears after a crash.
#788 [06:46] <Absol> Aarush: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#789 [06:46] <zkxs> ??> Rabbiton tools/hjt
#790 [06:46] <Absol> Rabbiton: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#791 [06:46] <Absol> Rabbiton: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#792 [06:46] <Rabbiton> Is this a virus?
#793 [06:47] * Gaz [Gaz@notlogged] has quit. (Client Quit)
#794 [06:47] <Rabbiton> it says .exe
#795 [06:47] <zkxs> Rabbiton: It is not a virus.
#796 [06:47] <Rabbiton> ok
#797 [06:47] * Gaz [Gaz@notlogged] has joined #minecrafthelp
#798 [06:47] <Natsuru> omg my connection ^^ 5 min to dl a 151 Mo file -_-
#799 [06:47] <Aarush> Here's the link:
#800 [06:47] <Aarush> http://paste.ubuntu.com/23880334/
#801 [06:48] <Natsuru> aarush i got the same prob^^
#802 [06:48] <Aarush> What do I do then?
#803 [06:48] * IcedJesus [IcedJesus@notlogged] has joined #minecrafthelp
#804 [06:48] <zkxs> ??> Aarush options/vbo
#805 [06:48] <Absol> Aarush: Go to Minecraft options > Video Settings > Use VBOs.
#806 [06:48] <Absol> Aarush: If it's ON, set it to OFF. If its OFF, set it to ON
#807 [06:49] * IcedJesus [IcedJesus@notlogged] has quit. (Client Quit)
#808 [06:49] <Aarush> OK, one sec...
#809 [06:49] * Orange_ [Orange_@notlogged] has quit. (Quit: Web client closed)
#810 [06:49] <Rabbiton> http://paste.ubuntu.com/23880341/
#811 [06:49] <Rabbiton> Here it is
#812 [06:50] <Aarush> did that, what next?
#813 [06:50] <zkxs> ??> Rabbiton account/reset-password
#814 [06:50] <Absol> Rabbiton: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#815 [06:50] <Absol> Rabbiton: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#816 [06:50] <zkxs> Aarush: Try running minecraft
#817 [06:50] <Aarush> Ok...
#818 [06:50] <Rabbiton> how do you migrate?
#819 [06:51] <zkxs> ??> Rabbiton account/migrate
#820 [06:51] <Absol> Rabbiton: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#821 [06:51] <Aarush> It worked, thanks! : )
#822 [06:51] <zkxs> Aarush: Great!
#823 [06:51] <Rabbiton> i bought it august 2016
#824 [06:51] * wesbraak3 [wesbraak3@notlogged] has quit. (Ping timeout: 180 seconds)
#825 [06:51] <zkxs> Rabbiton: What's your minecraft username?
#826 [06:52] <Rabbiton> Kasha100
#827 [06:53] <zkxs> Rabbiton: You do not need to migrate your account. Just use https://account.mojang.com/password
#828 [06:53] <Rabbiton> i did that but it still wont let me log im
#829 [06:53] <Rabbiton> in
#830 [06:53] <zkxs> Rabbiton: Are you using the official launcher?
#831 [06:54] <Rabbiton> Yes
#832 [06:54] <zkxs> ??> Rabbiton dl/client
#833 [06:54] <Rabbiton> im trying to play vanilla
#834 [06:54] <Absol> Rabbiton: You may download the latest version of the launcher from https://minecraft.net/en/download/
#835 [06:54] * Aarush [Aarush@notlogged] has quit. (Ping timeout: 180 seconds)
#836 [06:54] <Rabbiton> i formatted my pc and only installed it on thursday also it wont let me log on the website either
#837 [06:55] <zkxs> Natsuru: You still here?
#838 [06:55] * Brady [Brady@notlogged] has joined #minecrafthelp
#839 [06:55] <Natsuru> yes
#840 [06:55] <zkxs> Rabbiton: Were you able to sucessfully reset your password here? https://account.mojang.com/password
#841 [06:56] <Brady> Hello, can someone help me? For some reason I can't login with any of my VPN IP
#842 [06:56] <Brady> on minecraft.net or the launcher
#843 [06:56] <Natsuru> i have to relunch my pc to finish it i go back
#844 [06:56] <Brady> When I use it on my phone (with a VPN) it's not a problem at all..
#845 [06:56] <Rabbiton> yes but it still wont let me log in
#846 [06:57] <Brady> Wait, Rabbiton
#847 [06:57] <Brady> What's your problem?
#848 [06:57] <Rabbiton> ok
#849 [06:57] <Rabbiton> i cant log in
#850 [06:57] <Brady> Same
#851 [06:57] <Brady> But when I use it on my phone (minecraft.net) nothing's wrong
#852 [06:57] <WillBo77> Have I been forgotten? :(
#853 [06:58] <zkxs> Brady: Have you tried it without your VPN on your computer?
#854 [06:58] <Rabbiton> oh
#855 [06:58] <Brady> Yes, that worked. But when I use a proxy it also works
#856 [06:58] * Natsuru_ [Natsuru_@notlogged] has joined #minecrafthelp
#857 [06:58] <Natsuru_> i'm back
#858 [06:58] <zkxs> WillBo77: Sorry.
#859 [06:58] <Natsuru_> i'll try to lunch mc
#860 [06:58] <Brady> But I tried alot of VPN services, but nothing will work. Tried TCP and UDP.
#861 [06:58] <zkxs> WillBo77: Are you using mods?
#862 [06:58] <WillBo77> no
#863 [06:58] <zkxs> Brady: Sounds like a problem with your VPN
#864 [06:59] <Rabbiton> what can i do
#865 [06:59] <Brady> Well, it's not only the launcher
#866 [06:59] <zkxs> ??> WillBo77 launcher/crash-log
#867 [06:59] <Absol> WillBo77: We need to see your crash log, which appears after a crash.
#868 [06:59] <Brady> Even on minecraft.net
#869 [06:59] <Absol> WillBo77: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#870 [06:59] <Natsuru_> ok^^^now it crash instantly when i execute him^^
#871 [06:59] <WillBo77> do i have to be on 1.11.2 or can i be on 1.8.9
#872 [06:59] * daniel_ [daniel_@notlogged] has joined #minecrafthelp
#873 [06:59] <zkxs> Natsuru: We aren't done yet, you've got more drivers.
#874 [06:59] <zkxs> Natsuru: Now for your nice graphics card: http://www.nvidia.com/download/driverResults.aspx/113446
#875 [06:59] <zkxs> Natsuru_: ^
#876 [07:00] * Natsuru [Natsuru@notlogged] has quit. (Ping timeout: 180 seconds)
#877 [07:00] <WillBo77> am i allowed to do it on 1.8.9
#878 [07:00] <zkxs> WillBo77: Does it crash on both versions, or just 1.8.9?
#879 [07:00] <WillBo77> all versions
#880 [07:00] <Natsuru_> Zkx send me all i have to dl it will be faster ^^
#881 [07:00] <zkxs> WillBo77: Lets do the latest version
#882 [07:00] <Rabbiton> am i forgotten
#883 [07:00] * MediumLime [MediumLime@notlogged] has joined #minecrafthelp
#884 [07:01] <zkxs> Rabbiton: So you got the email to reset your password?
#885 [07:01] <Rabbiton> yes
#886 [07:01] <WillBo77> it only crashes on single player, on multiplayer it says java.lang.NullPointerException: group
#887 [07:02] <zkxs> Rabbiton: And you are still unable to login to https://account.mojang.com/me
#888 [07:02] <Rabbiton> yes
#889 [07:02] <zkxs> ??> WillBo77 tools/hjt
#890 [07:02] <Absol> WillBo77: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#891 [07:02] <Absol> WillBo77: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#892 [07:02] <Brady> So conclusion: Can't login with a VPN at all on mojang, minecraft.net or the launcher. Used Softether and OpenVPN. Used TCP and UDP. Without a VPN everything is working fine. But when I use a VPN on my phone I can login without any problems.
#893 [07:02] <zkxs> Rabbiton: What type of error does it give you?
#894 [07:03] <Rabbiton> Error! Unknown e-mail address or password.
#895 [07:03] <zkxs> ??> Brady login/throttle
#896 [07:03] <Absol> Brady: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#897 [07:03] <Absol> Brady: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#898 [07:03] <Brady> What do you mean?
#899 [07:04] * MediumLime [MediumLime@notlogged] has quit. (Ping timeout: 180 seconds)
#900 [07:04] <zkxs> Brady: It's possible other users of your VPN are trying to brute force mojang accounts and are triggering the throttle for everyone
#901 [07:04] <daniel_> danielrezende2207@gmail.com 22d07a04n
#902 [07:04] <Brady> No because I tried it with a lot of vpn services
#903 [07:04] <Brady> All different IP's
#904 [07:04] <Brady> And on my phone it is working perfectly.
#905 [07:05] <Brady> And when I use a proxy it's also working.. But now my proxy is down and I can't login to MC..
#906 [07:05] <WillBo77> http://paste.ubuntu.com/23880401/ this is minecraft crash
#907 [07:05] <daniel_> quero minecraft gratis sem ser a demo
#908 [07:05] * captaincostas [captaincostas@notlogged] has joined #minecrafthelp
#909 [07:05] <Rabbiton> Goodbye
#910 [07:06] <Rabbiton> ?
#911 [07:06] <zkxs> Rabbiton: And you're sure you're using the correct email address?
#912 [07:06] <Rabbiton> yes
#913 [07:06] <daniel_> minecraft
#914 [07:06] <captaincostas> how can i register and login to multiplayer
#915 [07:06] <Rabbiton> when i log into other accounts for say email it works
#916 [07:06] <zkxs> ??> daniel_ account/buy
#917 [07:06] <Absol> daniel_: Minecraft is not free, you must buy it if you want to play. https://minecraft.net/store
#918 [07:06] <daniel_> yes
#919 [07:07] <captaincostas> i alredy bought it
#920 [07:07] <zkxs> Rabbiton: Can you check which email the password reset email was actually sent to?
#921 [07:07] <Rabbiton> what do you mean?
#922 [07:08] <zkxs> Rabbiton: I know for gmail, example@gmail.com and example+foo@gmail.com both would go to you, but Mojang treats them as different email addresses.
#923 [07:08] <Rabbiton> its a hotmail
#924 [07:09] <daniel_> como eu consigo minecraft gratis sem ser a demo
#925 [07:09] <zkxs> captaincostas: Do you have a Minecraft account?
#926 [07:09] * Weiss [Weiss@notlogged] has joined #minecrafthelp
#927 [07:09] <zkxs> WillBo77: I'm looking at it
#928 [07:09] <daniel_> #minecrafthelp
#929 [07:09] <WillBo77> thxs
#930 [07:10] <zkxs> Rabbiton: Can you verify that the email address you received the password reset email to is the exact same as the one you try and use to login?
#931 [07:10] <daniel_> i joine
#932 [07:10] <Weiss> Can anyone tell me what to do after I redeemed my code? I kinda shut down my computer after that and I don't see a way on how to download it
#933 [07:10] * captaincostas [captaincostas@notlogged] has quit. (Ping timeout: 180 seconds)
#934 [07:10] <zkxs> Rabbiton: If it is, try waiting an hour in case the throttle has hit you
#935 [07:10] <Andrio> ??> daniel_ lang/ES
#936 [07:10] <Brady> zkxs, are you here?
#937 [07:10] <Absol> daniel_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#938 [07:10] <daniel_> danielrezende2207@gmail.com
#939 [07:11] <Andrio> Weiss, for what version of Minecraft?
#940 [07:11] <Rabbiton> throttle?
#941 [07:11] <zkxs> Brady: Yes, I'm helping several people at once right now so I apologize if I'm not giving you my full attention
#942 [07:11] <Weiss> I don't know exactly, I'm kinda new here
#943 [07:11] <zkxs> daniel_: DO NOT SHARE YOUR INFORMATION IN THE CHAT!
#944 [07:11] <Brady> zkxs: No problem. Mojang said they don't even have a technical support team so how can I login lmao
#945 [07:11] <daniel_> i login
#946 [07:12] <zkxs> ??> Rabbiton login/throttle
#947 [07:12] <Absol> Rabbiton: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#948 [07:12] <Absol> Rabbiton: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#949 [07:12] <Andrio> Weiss, where did you redeem the code?
#950 [07:12] <Rabbiton> ok
#951 [07:12] <Rabbiton> so at like 3 oclock?
#952 [07:12] <Rabbiton> so at like 3 oclock?
#953 [07:12] * Weiss [Weiss@notlogged] has left #minecrafthelp
#954 [07:13] <zkxs> ??> WillBo77 tools/hjt
#955 [07:13] <Absol> WillBo77: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#956 [07:13] <Absol> WillBo77: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#957 [07:13] * Weiss [Weiss@notlogged] has joined #minecrafthelp
#958 [07:14] * Rabbiton [Rabbiton@notlogged] has quit. (Quit: Web client closed)
#959 [07:14] <Weiss> By the way, my account said that I don't have Minecraft yet, does it mean I have to buy it again?
#960 [07:14] <zkxs> Natsuru_: That's the last driver. After that's installed we'll do a little configuration and then hopefully everything will work.
#961 [07:14] <Andrio> Weiss, where did you redeem the code?
#962 [07:14] <Weiss> On a Mojang account page of sorts
#963 [07:14] <Weiss> Need aa screenshot?
#964 [07:14] <Andrio> Probably the PC version, then
#965 [07:15] <Andrio> Weiss, try redeeming it again.
#966 [07:15] <Weiss> Well, I did, for a few times
#967 [07:15] <Weiss> Nope, didn't work
#968 [07:15] <Andrio> What happened?
#969 [07:16] * Natsuru [Natsuru@notlogged] has joined #minecrafthelp
#970 [07:16] <zkxs> Brady: Still here?
#971 [07:16] <Weiss> Here goes, first I got this gift code, then I used it to redeem it and it worked then I shut down the computer
#972 [07:16] <zkxs> Natsuru: Did you get that driver installed?
#973 [07:16] <Natsuru> ok sorry i lost my connection
#974 [07:16] <Brady> Yes I am
#975 [07:16] * Natsuru_ [Natsuru_@notlogged] has quit. (Ping timeout: 180 seconds)
#976 [07:16] <Andrio> mm
#977 [07:16] <Brady> I am going to wait 1 hour then..
#978 [07:16] <Natsuru> zkxs: the graphic card? yep
#979 [07:17] <Weiss> After that I came back, it said that I don't own the game yet, and the gift code doesn't work, so... what do I do? Rebuy?
#980 [07:17] <zkxs> Brady: I doubt that will fix it.
#981 [07:17] <zkxs> Brady: If multiple people using your VPN have the same IP address, you can't prevent someone else from triggering the throttle on you.
#982 [07:17] <zkxs> Brady: I reccommend you don't use your VPN.
#983 [07:18] <Brady> Well, most MC people are toxic
#984 [07:18] <Brady> people+toxic+minecraft=ddos
#985 [07:18] * Alex1754 [Alex1754@notlogged] has joined #minecrafthelp
#986 [07:18] <zkxs> Brady: Other users can't find your IP address, only the admins of the servers you play on could do that.
#987 [07:18] <Brady> Yes exactly
#988 [07:18] <Weiss> Not even the other link to redeem my code works, does that mean I'm screwed?
#989 [07:18] <zkxs> Brady: If you don't trust your server admins, then don't play on their servers?
#990 [07:19] <Brady> Well, I can't even trust my own admins
#991 [07:19] <Brady> Don't want to get my ip leaked
#992 [07:19] <Alex1754> I am having trouble getting the reset password email from mojang it wont come have I been hacked?
#993 [07:20] <Natsuru> Zkxs what i have to do now?
#994 [07:20] <Andrio> Weiss, does your Mojang account page mention Minecraft at all?
#995 [07:20] <zkxs> ??> Natsuru gpu/nvidia/optimus
#996 [07:20] <Absol> Natsuru: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#997 [07:20] <Weiss> Well, aside than the fact that it has no way to download it, that's about it
#998 [07:21] <Andrio> Weiss, may I see a screenshot of your Mojang account page?
#999 [07:21] <Weiss> Yeah, one sec
#1000 [07:21] <daniel_> yes
#1001 [07:21] <zkxs> ??> WillBo77 tools/hjt
#1002 [07:21] <Absol> WillBo77: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1003 [07:21] <Absol> WillBo77: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1004 [07:21] <Weiss> Here's the account page http://prntscr.com/e1f7c5
#1005 [07:21] <Natsuru> wut???
#1006 [07:22] <WillBo77> i did trend micro hijack this
#1007 [07:22] <Natsuru> i just dont understant thay^^
#1008 [07:22] <WillBo77> i did trend micro hijack this
#1009 [07:22] <WillBo77> i sent it to you
#1010 [07:22] <zkxs> WillBo77: Oh, ok
#1011 [07:22] * Alex1754 [Alex1754@notlogged] has quit. (Ping timeout: 180 seconds)
#1012 [07:22] <zkxs> ??> WillBo77 av/mcafee/uninstall
#1013 [07:22] <Andrio> mm
#1014 [07:22] <Absol> WillBo77: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1015 [07:23] <WillBo77> ok
#1016 [07:23] <Andrio> ??> Weiss account/send-email
#1017 [07:23] <Absol> Weiss: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1018 [07:23] * magikarp_ [magikarp_@notlogged] has joined #minecrafthelp
#1019 [07:23] <Absol> Weiss: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1020 [07:23] * Seelcraft [Seelcraft@notlogged] has joined #minecrafthelp
#1021 [07:23] <magikarp_> minecraft crashes on launch :(
#1022 [07:23] <daniel_> coloca logo minecraft gratis no meu computador nao sei para que pago e tao caro
#1023 [07:24] <zkxs> ??> WillBo77 av/kaspersky
#1024 [07:24] <Natsuru> zkxs: i'v don't understant what eans gpu/nvidia/optimus
#1025 [07:24] <Absol> WillBo77: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1026 [07:24] * Adrad93 [Adrad93@notlogged] has joined #minecrafthelp
#1027 [07:24] * Seelcraft [Seelcraft@notlogged] has quit. (Client Quit)
#1028 [07:24] <zkxs> Natsuru: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#1029 [07:24] <Adrad93> My realm is over
#1030 [07:24] <magikarp_> is there a fix so minecraft won't crash?
#1031 [07:25] <Adrad93> Connection refuse
#1032 [07:25] <daniel_> quero jogar minecraft o servidor
#1033 [07:25] <zkxs> magikarp_: Nvidia graphics card?
#1034 [07:25] <magikarp_> yes
#1035 [07:25] <zkxs> magikarp_: https://www.reddit.com/r/Minecraft/comments/5q41ea/solution_to_game_ended_with_bad_state_exit_code/
#1036 [07:25] <Brady> Why can't I just login with a VPN
#1037 [07:25] <Brady> So weird..
#1038 [07:25] <WillBo77> i dont have that type of kaspersky
#1039 [07:25] <zkxs> Brady: I've already outlined what I believe is wrong
#1040 [07:25] <Brady> Wait I'll use a VM and then use NAT and see what will happen there
#1041 [07:26] <WillBo77> should i uninstall mcafee
#1042 [07:26] <Weiss> my email?
#1043 [07:27] <zkxs> WillBo77: Yes
#1044 [07:27] <WillBo77> ok
#1045 [07:27] <zkxs> WillBo77: To get my attention you can mention my name at the beginning of your messages, like I do for you.
#1046 [07:27] <WillBo77> zkxs: Ok
#1047 [07:27] <Andrio> Weiss, what?
#1048 [07:28] * Time1827 [Time1827@notlogged] has joined #minecrafthelp
#1049 [07:29] <Brady> What do you think it's wrong zkxs
#1050 [07:29] * Weiss_ [Weiss_@notlogged] has joined #minecrafthelp
#1051 [07:29] <zkxs> Brady: I think multiple users of your VPN end up using the same IP address.
#1052 [07:29] <Weiss_> Sorry, horrible lag for some reason
#1053 [07:29] <Time1827> Hello, good morning, my friend would like to see a solution to my problem.
#1054 [07:29] <zkxs> Brady: this means you CAN NOT prevent them from triggering the throttle.
#1055 [07:30] <Weiss_> Anyway, what do you mean my email?
#1056 [07:30] <Andrio> mm
#1057 [07:30] <zkxs> ??> Brady login/throttile
#1058 [07:30] <zkxs> ??> Brady login/throttle
#1059 [07:30] <Andrio> ??> Weiss_ account/send-email
#1060 [07:30] <Absol> Brady: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1061 [07:30] <Absol> Weiss_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1062 [07:30] <Absol> Brady: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1063 [07:30] <Absol> Weiss_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1064 [07:30] <Andrio> With the concurrency.
#1065 [07:30] <WillBo77> zkxs: What do I do after uninstall
#1066 [07:30] <zkxs> lol
#1067 [07:30] <zkxs> WillBo77: Try minecraft again
#1068 [07:30] <Weiss_> So I send the information through the portal?
#1069 [07:31] <WillBo77> ok
#1070 [07:31] <WillBo77> uninstall nearly finished
#1071 [07:31] <Andrio> Weiss_, yes
#1072 [07:31] * Weiss [Weiss@notlogged] has quit. (Ping timeout: 180 seconds)
#1073 [07:31] <magikarp_> zkxs The thing you send is at step 1 of 5.. i hope it works ..
#1074 [07:31] * _EinfachSkill_ [_EinfachSkill_@notlogged] has joined #minecrafthelp
#1075 [07:31] <Weiss_> Gotcha, thanks, but I'mma stay here for a bit if I need help
#1076 [07:32] <Andrio> mm
#1077 [07:32] <Brady> Absol: How do you know?
#1078 [07:32] <zkxs> ??> Brady bot
#1079 [07:32] <Absol> Brady: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1080 [07:32] <zkxs> :)
#1081 [07:32] <WillBo77> i will have to restart my computer
#1082 [07:32] <Natsuru> finaly it work
#1083 [07:32] <Time1827> I was playing with my minecraft account this morning and could not get access. I went to your website and reset the password. When I did I had a big surprise. The game I bought long ago disappeared from my account. How am I going to solve this problem ??
#1084 [07:32] <WillBo77> zkxs: i will have to restart my computer
#1085 [07:32] <zkxs> WillBo77: We'll be here if you need us
#1086 [07:33] <WillBo77> see u in a few minute gotta eat
#1087 [07:33] * _EinfachSkill_ [_EinfachSkill_@notlogged] has quit. (Client Quit)
#1088 [07:33] <zkxs> Time1827: What's your minecraft username?
#1089 [07:33] <daniel_> me da logo minecraft
#1090 [07:33] <Natsuru> zkxs & Absol: thx you so much i can finaly play after a 1damn year of bug
#1091 [07:33] <zkxs> Natsuru: Great!
#1092 [07:33] <Time1827> Time1827
#1093 [07:33] <Natsuru> you ade my day
#1094 [07:34] <zkxs> Natsuru: You have two graphics cards, and it was defaulting to the crappy one.
#1095 [07:34] <daniel_> eu quero logo minecraft
#1096 [07:34] <Natsuru> Have a great day guys and good luck for you and ppls who got bugs
#1097 [07:35] <Natsuru> zkxs oh ^^ i would never find that without you^^
#1098 [07:35] <Andrio> ??> daniel_ lang/ES
#1099 [07:35] <Absol> daniel_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1100 [07:36] <Natsuru> So bye i would probably be back to help sometime if you need or just to say hi ;p
#1101 [07:36] <Time1827> My user is Time1827
#1102 [07:36] <daniel_> me not sabe english
#1103 [07:36] <Andrio> Time1827, are you sure you're using the correct email address?
#1104 [07:36] <Natsuru> so have a great day and thx again
#1105 [07:36] * WillBo77 [WillBo77@notlogged] has quit. (Ping timeout: 180 seconds)
#1106 [07:36] <Natsuru> cya
#1107 [07:36] <zkxs> Time1827: Your account is not migrated.
#1108 [07:36] * Natsuru [Natsuru@notlogged] has quit. (Quit: Web client closed)
#1109 [07:36] <Andrio> mm
#1110 [07:36] <Andrio> Never mind then
#1111 [07:36] <zkxs> ??> Time1827 account/migrate
#1112 [07:36] <Absol> Time1827: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#1113 [07:37] <Time1827> I think so. Can you see for me what it is?
#1114 [07:38] <zkxs> Time1827: We cannot see your personal information in this chat.
#1115 [07:38] <magikarp_> zkxs it did not work.. now the play button does nothing
#1116 [07:38] <zkxs> magikarp_: What was the filename of the installer you ran?
#1117 [07:39] <magikarp_> zkxs 376.33-notebook-win10-64bit-international-whql
#1118 [07:40] <zkxs> magikarp_: Do you get a crash log?
#1119 [07:40] * daniel__ [daniel__@notlogged] has joined #minecrafthelp
#1120 [07:40] <magikarp_> zkxs no nothing...
#1121 [07:40] <magikarp_> zkxs i hit the play button and nothing happens
#1122 [07:40] <zkxs> magikarp_: Does anything appear in the launcher log?
#1123 [07:40] <magikarp_> zkxs yes
#1124 [07:40] <daniel__> oi eu quero minecraft gratis sem ser demo
#1125 [07:41] <zkxs> ??> magikarp_ launcher/log
#1126 [07:41] <Absol> magikarp_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1127 [07:41] <Absol> magikarp_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1128 [07:41] <zkxs> ??> daniel_ lang/es
#1129 [07:41] <magikarp_> zkxs [14:40:37 INFO]: Minecraft Launcher 1.6.73 (through bootstrap 100) started on windows... [14:40:37 INFO]: Current time is Jan 28, 2017 2:40:37 PM [14:40:37 INFO]: System.getProperty('os.name') == 'Windows 10' [14:40:37 INFO]: System.getProperty('os.version') == '10.0' [14:40:37 INFO]: System.getProperty('os.arch') == 'amd64' [14:40:37 INFO]: System.getProperty('java.version') == '1.8.0_25' [14:40:37 INFO]: System.getProperty
#1130 [07:41] <Absol> daniel_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1131 [07:41] <Weiss_> So... how long does it get me to have a reply from Mojang's portal?
#1132 [07:41] <zkxs> magikarp_: Please use http://paste.ubuntu.com/ to share your log with us
#1133 [07:41] <daniel__> minecraft sem ser demo
#1134 [07:41] <Time1827> I've already tried migrating my old minecraft account, but when I do this the site does not recognize that I have the game at times. And another on the minecraft.net site when I soon do not see the game "Enabled" there. Tell me I have to buy another.
#1135 [07:41] <magikarp_> zkxs http://paste.ubuntu.com/23880527/
#1136 [07:42] <daniel__> eu nao vou pagar isso tudo
#1137 [07:42] <zkxs> ??> magikarp_ tools/hjt
#1138 [07:42] <Absol> magikarp_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1139 [07:42] <Absol> magikarp_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1140 [07:42] <daniel__> os jogos deveriam ser gratis
#1141 [07:43] <Time1827> It is absurd to have to pay the amount of money here from Brazil again to have this game again. I want to see you soon.
#1142 [07:43] <magikarp_> zkxs http://paste.ubuntu.com/23880533/
#1143 [07:44] <zkxs> ??> Time1827 account/send-email
#1144 [07:44] <Absol> Time1827: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1145 [07:44] <Absol> Time1827: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1146 [07:45] <zkxs> magikarp_: Can you try uninstalling/disabling hamachi?
#1147 [07:45] <magikarp_> zkxs it's off now..
#1148 [07:47] <zkxs> ??> magikarp_ mods
#1149 [07:47] <Absol> magikarp_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1150 [07:47] <Absol> magikarp_: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1151 [07:47] <daniel__> cade o lick quero fala com ele que eu quero minecraft gratis
#1152 [07:47] <magikarp_> zkxs even non modded versions crash/ do nothing
#1153 [07:47] * Brady [Brady@notlogged] has quit. (Quit: Web client closed)
#1154 [07:47] <zkxs> magikarp_: Then bring me a crash log or launcher log from a non-modded version
#1155 [07:47] <daniel__> eu quero essa versao
#1156 [07:48] <daniel__> sem ser demo
#1157 [07:48] <magikarp_> zkxs wt* now it starts :/ weird
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#1160 [07:49] <zkxs> magikarp_: I suspect you had two problems at the same time. 1: the nvidia driver. 2: optifine crashing
#1161 [07:49] <daniel__> me da logo se voces querem agradar o cliente
#1162 [07:49] <magikarp_> zkxs thanks :D
#1163 [07:50] <daniel__> tranks
#1164 [07:50] <magikarp_> zkxs ... my server list is empty ;-; guess i have to google all ip's again
#1165 [07:50] <daniel__> :(
#1166 [07:51] <daniel__> yes
#1167 [07:51] <zkxs> magikarp_: Or you could stop minecraft, restore servers.dat from the recycle bin, and start minecraft again.
#1168 [07:52] <daniel__> eu quero que tenha la no site da mojang gratis minecraft
#1169 [07:52] <magikarp_> zkxs nothing in the bin
#1170 [07:52] <zkxs> magikarp_: Wait, I didn't have you delete it. I'm not sure where it went then.
#1171 [07:53] <daniel__> o original
#1172 [07:53] <zkxs> magikarp_: Do you use a different .minecraft location for optifine vs vanilla?
#1173 [07:53] <daniel__> deletar oque
#1174 [07:53] <magikarp_> zkxs no
#1175 [07:53] <zkxs> magikarp_: Then I don't think anything I had you do cleared your server list.
#1176 [07:53] <daniel__> coloca ai o link gratis
#1177 [07:54] <daniel__> yes server
#1178 [07:55] <magikarp_> zkxs i'm not saying you did it.. i'm just sad i have to google it again.. :P
#1179 [07:55] <daniel__> vanila
#1180 [07:55] <zkxs> I suppose that is true.
#1181 [07:55] <daniel__> yes true
#1182 [07:55] <zkxs> The sometimes we do have people delete that file though, so my first reaction was that it was my fault.
#1183 [07:56] <daniel__> me fala logo que e um robo que estar conversando
#1184 [07:57] * Lord_Beerus_Sama [Lord_Beerus_Sama@notlogged] has joined #minecrafthelp
#1185 [07:58] <daniel__> yes joined minecraft
#1186 [07:59] <magikarp_> zkxs also suddenly i don't need optifine anymore
#1187 [07:59] * Time1827 [Time1827@notlogged] has quit. (Quit: Web client closed)
#1188 [07:59] <zkxs> magikarp_: Well, that's cool.
#1189 [07:59] <daniel__> cool
#1190 [08:00] <zkxs> magikarp_: Although if you get Optifine working, just think of the FPS. That said, we won't help with Optifine in this channel.
#1191 [08:00] * WillBo77 [WillBo77@notlogged] has joined #minecrafthelp
#1192 [08:00] <WillBo77> zkxs: Thxs so much!
#1193 [08:00] * ButterKitty [ButterKitty@notlogged] has joined #minecrafthelp
#1194 [08:01] <daniel__> yes client
#1195 [08:01] <zkxs> WillBo77: So uninstalling McAfee fixed it?
#1196 [08:01] <WillBo77> zkxs: Yes
#1197 [08:01] <zkxs> WillBo77: Good to hear
#1198 [08:01] <daniel__> the joined
#1199 [08:01] <daniel__> good
#1200 [08:01] <WillBo77> what av can i use instead
#1201 [08:02] <ButterKitty> Hello! I just tried to enter Minecraft, but whenever I press on any created world or try to create a new world I pop up window appears stating that the game has crashed.
#1202 [08:02] <daniel__> no minecraft
#1203 [08:02] <ButterKitty> Does anyone know how to get Minecraft running again?
#1204 [08:02] <zkxs> WillBo77: We recommend Avast! here.
#1205 [08:02] <daniel__> eu quero minecraft
#1206 [08:02] <daniel__> no
#1207 [08:02] <WillBo77> zkxs: Ok, Thxs zkxs!
#1208 [08:02] <zkxs> WillBo77: Although if you're installing Avast you probably won't need kaspersky anymore.
#1209 [08:03] <zkxs> ??> ButterKitty launcher/crash-log
#1210 [08:03] <Absol> ButterKitty: We need to see your crash log, which appears after a crash.
#1211 [08:03] <Absol> ButterKitty: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1212 [08:03] <WillBo77> zkxs: Thxs, see you later
#1213 [08:03] * Weiss_ [Weiss_@notlogged] has quit. (Quit: Web client closed)
#1214 [08:03] <daniel__> me da o link do minecraft
#1215 [08:03] <daniel__> yes client
#1216 [08:04] <Lord_Beerus_Sama> error: Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not blocked. (SunCertPathBuilderException: unable to find valid certification path to requested target). im italian, i have got antivirus kaspersky
#1217 [08:04] <ButterKitty> http://paste.ubuntu.com/23880610/
#1218 [08:04] * magikarp_ [magikarp_@notlogged] has quit. (Quit: Web client closed)
#1219 [08:04] <zkxs> ??> Lord_Beerus_Sama av/kaspersky
#1220 [08:04] <Absol> Lord_Beerus_Sama: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1221 [08:05] <ButterKitty> zkxs: yes, I guess that's launcher/crash log
#1222 [08:05] <daniel__> eu nao quero demo
#1223 [08:05] <Lord_Beerus_Sama> ok thanks i try
#1224 [08:05] <zkxs> ButterKitty: Thanks; I'll take a look.
#1225 [08:05] * Playah_ [Playah_@notlogged] has joined #minecrafthelp
#1226 [08:05] <zkxs> ??> ButterKitty tools/hjt
#1227 [08:05] <Absol> ButterKitty: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1228 [08:05] <Absol> ButterKitty: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1229 [08:05] <Playah_> Why does Miliris Action! crash my minecraft?
#1230 [08:06] <zkxs> Playah_: Try using a different screen recorder, such as OBS.
#1231 [08:06] * WillBo77 [WillBo77@notlogged] has quit. (Ping timeout: 180 seconds)
#1232 [08:06] <daniel__> yes
#1233 [08:06] <Playah_> Sorry but I cant use OBS, It drains every fps I got
#1234 [08:06] <Playah_> I need to use action :(
#1235 [08:07] <zkxs> Playah_: Jave you asked mirillis' support?
#1236 [08:07] <Lord_Beerus_Sama> i have got kaspersky anti-virus (i haven't got internet security)
#1237 [08:07] <zkxs> ??> Lord_Beerus_Sama tools/hjt
#1238 [08:07] <Absol> Lord_Beerus_Sama: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1239 [08:07] <Absol> Lord_Beerus_Sama: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1240 [08:08] <Playah_> zkxs, it worked before a while and after I updated my geforce it did not work with it anymore
#1241 [08:08] <ButterKitty> This is the HijackThis file: http://paste.ubuntu.com/23880676/
#1242 [08:08] * akiduki [akiduki@notlogged] has joined #minecrafthelp
#1243 [08:08] <daniel__> o link de MINECRAFT
#1244 [08:08] <zkxs> Playah_: https://www.reddit.com/r/Minecraft/comments/5q41ea/solution_to_game_ended_with_bad_state_exit_code/
#1245 [08:09] <Playah_> Minecraft works but when I run miliris it crashes
#1246 [08:09] <zkxs> ??> ButterKitty av/mcafee/uninstall
#1247 [08:09] <Absol> ButterKitty: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1248 [08:09] * akiduki [akiduki@notlogged] has quit. (Client Quit)
#1249 [08:09] <zkxs> Playah_: You should take that up with Mirillis
#1250 [08:11] * Playah_ [Playah_@notlogged] has quit. (Quit: Web client closed)
#1251 [08:12] * BLOCKBLOCKYHD [BLOCKBLOCKYHD@notlogged] has joined #minecrafthelp
#1252 [08:13] <Lord_Beerus_Sama> I've disabled the encrypted connections, thanks for all.
#1253 [08:13] <zkxs> Lord_Beerus_Sama: Glad it's working.
#1254 [08:16] <BLOCKBLOCKYHD> Hello I need help with my Minecraft Launcher when I click on Play it downloads the version and starts it but before I get to the screen where you see te symbol of Mojang it stops working. Please can someone help me :,(
#1255 [08:16] <zkxs> BLOCKBLOCKYHD: Does the game crash?
#1256 [08:16] <BLOCKBLOCKYHD> yes
#1257 [08:17] * daniel__ [daniel__@notlogged] has quit. (Quit: Web client closed)
#1258 [08:17] <zkxs> ??> BLOCKBLOCKYHD launcher/crash-log
#1259 [08:17] <Absol> BLOCKBLOCKYHD: We need to see your crash log, which appears after a crash.
#1260 [08:17] <Absol> BLOCKBLOCKYHD: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1261 [08:17] <BLOCKBLOCKYHD> ok
#1262 [08:17] * ButterKitty [ButterKitty@notlogged] has quit. (Ping timeout: 180 seconds)
#1263 [08:18] * Lord_Beerus_Sama [Lord_Beerus_Sama@notlogged] has quit. (Ping timeout: 180 seconds)
#1264 [08:18] <BLOCKBLOCKYHD> ttp://paste.ubuntu.com/23880589/
#1265 [08:19] <BLOCKBLOCKYHD> that's it plese can you do something
#1266 [08:19] <zkxs> BLOCKBLOCKYHD: That's not a crash log.
#1267 [08:19] <zkxs> BLOCKBLOCKYHD: That's your dxdiag report
#1268 [08:19] <BLOCKBLOCKYHD> yes
#1269 [08:19] * Alex_hd_12 [Alex_hd_12@notlogged] has joined #minecrafthelp
#1270 [08:20] <zkxs> BLOCKBLOCKYHD: This might be enough though, hang on...
#1271 [08:20] <BLOCKBLOCKYHD> thanks
#1272 [08:20] <zkxs> BLOCKBLOCKYHD: Unfortunately, your graphics card is rather old and is not supported by Intel on Windows 10. You will need to either downgrade to Windows 7, get a new graphics card (if you have a desktop PC), or play on another PC.
#1273 [08:21] <BLOCKBLOCKYHD> ok thank you very much
#1274 [08:21] * zkxs tips hat
#1274 [08:21] * __Fatih__ [__Fatih__@notlogged] has joined #minecrafthelp
#1275 [08:21] * Emilie [Emilie@notlogged] has joined #minecrafthelp
#1276 [08:21] <Emilie> Hello
#1277 [08:21] <zkxs> Hi Emilie
#1278 [08:22] <Emilie> I would like some help please with mc of
#1279 [08:22] * ButterKitty [ButterKitty@notlogged] has joined #minecrafthelp
#1280 [08:22] <Emilie> Minecraft pc*
#1281 [08:22] <zkxs> ??> Emilie ask
#1282 [08:22] * __Fatih__ [__Fatih__@notlogged] has quit. (Client Quit)
#1283 [08:22] <Absol> Emilie: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1284 [08:22] <Absol> Emilie: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1285 [08:22] <ButterKitty> Thanks a lot for the help! It now works perfectly!
#1286 [08:22] * Emilie [Emilie@notlogged] has quit. (Client Quit)
#1287 [08:22] <zkxs> ButterKitty: Great!
#1288 [08:23] * Alex_hd_12 [Alex_hd_12@notlogged] has quit. (Ping timeout: 180 seconds)
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#1290 [08:23] * dennisytap [dennisytap@notlogged] has joined #minecrafthelp
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#1292 [08:26] * ButterKitty [ButterKitty@notlogged] has quit. (Ping timeout: 180 seconds)
#1293 [08:27] * Emilie [Emilie@notlogged] has joined #minecrafthelp
#1294 [08:27] <Emilie> I need some help
#1295 [08:27] <zkxs> ??> Emilie ask
#1296 [08:27] <Absol> Emilie: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1297 [08:27] <Absol> Emilie: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1298 [08:27] <Emilie> I
#1299 [08:27] <Emilie> I need some help with Minecraft pc version
#1300 [08:28] <Emilie> I have gone into the mojo game website and it won't let me change my username
#1301 [08:28] <Emilie> Is there a way to change it ?
#1302 [08:29] * Emilie [Emilie@notlogged] has joined #minecrafthelp
#1303 [08:29] <Emilie> Is there anyway to change my username in pc Minecraft
#1304 [08:29] <zkxs> Emilie: Go to https://account.mojang.com/me
#1305 [08:29] <zkxs> Emilie: Their should be a (change) button next to your username
#1306 [08:29] <Emilie> I have but it doesn't work it says I need to wait 30 days isn't there anyway to change it sooner
#1307 [08:30] <zkxs> Emilie: There is not.
#1308 [08:30] <Emilie> Are you sure because It is pretty desperate
#1309 [08:30] <zkxs> Emilie: I believe you were warned before you changed that there's a 30 day cooldown.
#1310 [08:31] <zkxs> Emilie: Also, your old username is reserved for 37 days.
#1311 [08:31] <Emilie> I don't think I was because it just said (changed)
#1312 [08:31] <Emilie> I didn't get any message saying how long I had to wait for
#1313 [08:31] <zkxs> Emilie: What's your username?
#1314 [08:32] <Emilie> YourPalDolphin
#1315 [08:32] * Platinum3256 [Platinum3256@notlogged] has joined #minecrafthelp
#1316 [08:32] <Platinum3256> How do i recover my account
#1317 [08:32] <zkxs> ??> Platinum3256 account/send-email
#1318 [08:32] <Absol> Platinum3256: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1319 [08:32] <Platinum3256> I havent logged into minecraft in like 1 and a half years
#1320 [08:32] <Absol> Platinum3256: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1321 [08:32] * claudiu [claudiu@notlogged] has joined #minecrafthelp
#1322 [08:32] <Emilie> Wait so why did u need my username ??
#1323 [08:33] <zkxs> Platinum3256: If you remember your email address and still have access, we can reset your password.
#1324 [08:33] <zkxs> Emilie: To check when you changed it.
#1325 [08:33] <Emilie> Kk
#1326 [08:33] * AmiKamiPL [AmiKamiPL@notlogged] has joined #minecrafthelp
#1327 [08:33] * claudiu [claudiu@notlogged] has quit. (Client Quit)
#1328 [08:33] <Emilie> I need some to know how many days till I can change it unless there is a way u can change it for me
#1329 [08:33] * nattighe [nattighe@notlogged] has joined #minecrafthelp
#1330 [08:33] <AmiKamiPL> http://paste.ubuntu.com/23880807/
#1331 [08:33] * Pear [Pear@notlogged] has joined #minecrafthelp
#1332 [08:33] <zkxs> Emilie: 08/25/48970 @ 7:20am (UTC)
#1333 [08:34] <Emilie> So I believe I have 3 days until I can change it ?
#1334 [08:34] <zkxs> Emilie: Wait, that doesn't seem like a real year...
#1335 [08:34] <zkxs> Emilie: Let me double check that
#1336 [08:34] <Emilie> Kk
#1337 [08:34] <AmiKamiPL> HELP ME PLEASE
#1338 [08:34] <AmiKamiPL> http://paste.ubuntu.com/23880807/
#1339 [08:35] <Emilie> wait how long do I have till I can change it 😂
#1340 [08:35] <zkxs> AmiKamiPL: What is wrong?
#1341 [08:35] <nattighe> Can someone say why I can't log in with my Minecraft acc?
#1342 [08:35] <Emilie> HOW LONG DO I HAVE TO CHANGE IT
#1343 [08:36] <zkxs> Emilie: Hang on
#1344 [08:36] <Emilie> K
#1345 [08:36] <AmiKamiPL> zkxs i have new computer
#1346 [08:36] <Emilie> ^ r u sure u r using the right password or email
#1347 [08:37] <AmiKamiPL> iand I wanted to turn on Minecraft
#1348 [08:37] <Emilie> 😂😂😂😂😂
#1349 [08:37] <zkxs> Emilie: Saturday, December 31, 2016 3:13:24 PM UTC is the correct date you changed your username at
#1350 [08:37] <zkxs> Emilie: So you should be able to change it again in 3 or 4 days
#1351 [08:37] * SirMilho [SirMilho@notlogged] has joined #minecrafthelp
#1352 [08:37] <zkxs> AmiKamiPL: And what isn't working, exactly?
#1353 [08:38] <zkxs> AmiKamiPL: Is there a crash? an error log?
#1354 [08:38] <nattighe> Why can i not log in with my mc acc? :c
#1355 [08:38] <AmiKamiPL> yes error log
#1356 [08:38] <zkxs> nattighe: What kind of error message do you get?
#1357 [08:38] <zkxs> ??> AmiKamiPL paste
#1358 [08:38] <Absol> AmiKamiPL: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1359 [08:38] <zkxs> AmiKamiPL: Please share your error log with this ^
#1360 [08:38] <AmiKamiPL> http://paste.ubuntu.com/23880807/
#1361 [08:38] <AmiKamiPL> its here
#1362 [08:39] <zkxs> AmiKamiPL: That looks like an incomplete dxdiag report--not a minecraft error log
#1363 [08:39] <nattighe> It says that my Passwort or my E-mail isn incorrect, I changed my passwort 2 times and it still doesen't work
#1364 [08:39] <AmiKamiPL> ok wait
#1365 [08:39] <zkxs> ??> nattighe login/throttle
#1366 [08:39] <Absol> nattighe: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1367 [08:39] <Absol> nattighe: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1368 [08:39] * wesbraak3 [wesbraak3@notlogged] has joined #minecrafthelp
#1369 [08:40] <AmiKamiPL> http://paste.ubuntu.com/23880841/
#1370 [08:40] * Emilie [Emilie@notlogged] has quit. (Ping timeout: 180 seconds)
#1371 [08:40] <zkxs> ??> AmiKamiPL win/dxdiag
#1372 [08:40] <nattighe> Ok I'll do it and then say if it help, thanks!
#1373 [08:40] <Absol> AmiKamiPL: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1374 [08:40] <zkxs> AmiKamiPL: I need the FULL dxdiag report, not just the start of it
#1375 [08:41] * Robertinio70 [Robertinio70@notlogged] has joined #minecrafthelp
#1376 [08:41] <AmiKamiPL> http://paste.ubuntu.com/23880851/
#1377 [08:42] <AmiKamiPL> Its full dxdiag
#1378 [08:42] <AmiKamiPL> Its full dxdiag
#1379 [08:42] * Robertinio70 [Robertinio70@notlogged] has left #minecrafthelp
#1380 [08:42] <zkxs> AmiKamiPL: Thanks, I'm looking into it
#1381 [08:42] <AmiKamiPL> ok I weit
#1382 [08:42] <AmiKamiPL> wait*
#1383 [08:42] <wesbraak3> as i try to start my minecraft it says this http://paste.ubuntu.com/23880849/ with an exit code -1073740791
#1384 [08:43] * BlackFolks [BlackFolks@notlogged] has joined #minecrafthelp
#1385 [08:43] <zkxs> wesbraak3: What version of windows? Laptop or Desktop?
#1386 [08:43] <wesbraak3> windows 10 home
#1387 [08:43] <wesbraak3> laptpo
#1388 [08:43] <zkxs> wesbraak3: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
#1389 [08:43] <wesbraak3> nice ty
#1390 [08:44] * BlackFolks [BlackFolks@notlogged] has quit. (Client Quit)
#1391 [08:44] <AmiKamiPL> zkxs and what?
#1392 [08:45] <zkxs> AmiKamiPL: Still looking
#1393 [08:46] * nattighe [nattighe@notlogged] has quit. (Ping timeout: 180 seconds)
#1394 [08:46] <zkxs> AmiKamiPL: Try this: https://www2.ati.com/drivers/installer/16.50/beta/radeon-crimson-relive-17.1.1-minimalsetup-170118_web.exe
#1395 [08:47] <zkxs> AmiKamiPL: It should update your AMD video drivers
#1396 [08:47] <AmiKamiPL> I need to download?
#1397 [08:47] <zkxs> AmiKamiPL: yes
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#1399 [08:50] * l_Amigo_l [l_Amigo_l@notlogged] has quit. (Client Quit)
#1400 [08:50] <AmiKamiPL> wyskoczyło mi że składniki są juz zainstalowane
#1401 [08:51] <AmiKamiPL> sr i from poland not this
#1402 [08:51] <AmiKamiPL> They jumped out to me that the ingredients are already installed
#1403 [08:51] <zkxs> AmiKamiPL: Huh, that's Portuguese. No idea why it chose THAT language.
#1404 [08:52] * AdneyBrDosParanaue [AdneyBrDosParanaue@notlogged] has joined #minecrafthelp
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#1407 [08:52] <AmiKamiPL> zkxs not working this
#1408 [08:53] * AdneyBrDosParanaue [AdneyBrDosParanaue@notlogged] has quit. (Client Quit)
#1409 [08:53] <zkxs> AmiKamiPL: I'm not sure what graphics device you're running. You can try finding it here: http://support.amd.com/en-us/download
#1410 [08:54] <zkxs> AmiKamiPL: There's a button to change language in the upper right. Not sure if they have Polish.
#1411 [08:55] <zkxs> AmiKamiPL: The problem you're getting is definitely due to old graphics drivers though.
#1412 [08:56] * vvv01 [vvv01@notlogged] has quit. (Ping timeout: 180 seconds)
#1413 [08:57] <Platinum3256> niggers niggers wwwwwwww
#1414 [08:57] <Absol> Platinum3256: Please keep it civil
#1415 [09:00] * Platinum3256 [Platinum3256@notlogged] has quit. (Ping timeout: 180 seconds)
#1416 [09:02] * zkxs is away: breakfast
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#1419 [09:06] <Fyrstikken> do anyone know why the worlds sometimes gets corrupt? gets "a fatal error has occurred, this connection is terminated" ? any good ideas on this ?
#1420 [09:08] * AmiKamiPL [AmiKamiPL@notlogged] has quit. (Ping timeout: 180 seconds)
#1421 [09:12] * b87 [b87@notlogged] has joined #minecrafthelp
#1422 [09:12] <b87> hello~
#1423 [09:12] <b87> I encountered a problem
#1424 [09:13] <b87> I'm from Taiwan
#1425 [09:13] * geliashvili [geliashvili@notlogged] has joined #minecrafthelp
#1426 [09:13] <b87> I use the original game to the game
#1427 [09:13] <b87> I use the original game to the game
#1428 [09:14] * geliashvili [geliashvili@notlogged] has left #minecrafthelp
#1429 [09:14] <b87> 我可以進入遊戲伺服器
#1430 [09:14] <b87> I can access the game server
#1431 [09:14] <b87> But over a period of time
#1432 [09:15] <b87> 程式會突然沒有回應，而且黑屏
#1433 [09:15] <b87> SOR
#1434 [09:15] <b87> The program will suddenly no response, and a black screen
#1435 [09:16] <b87> I can not click into the minecraft app
#1436 [09:16] <b87> So I can only work with the administrator to close minecraft
#1437 [09:17] * KNIGHTTTIE [KNIGHTTTIE@notlogged] has joined #minecrafthelp
#1438 [09:17] <b87> The results out of launcher log wrote
#1439 [09:17] <b87> [22:25:50 ERROR]: Game ended with bad state (exit code 1) [22:25:50 INFO]: Ignoring visibility rule and showing launcher due to a game crash
#1440 [09:17] * KNIGHTTTIE [KNIGHTTTIE@notlogged] has quit. (Client Quit)
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#1442 [09:18] <b87> He does not generate error reports or warning messages
#1443 [09:18] <b87> I followed the network solution to fix the (exit code 1) error.
#1444 [09:19] <b87> But still fail, so I want to find your help
#1445 [09:19] <MaxRyan> hey guys. so i have made a mojang account. and now i want to buy minecraft. But when i login on minecraft.net it says "An error prevented your request being processed. please try again" and so i waited but it keeps on comming. Can i do somethin here?
#1446 [09:19] <b87> I'm sorry that my English is so bad, so I use google translation XDD
#1447 [09:22] <zkxs> ??> MaxRyan tools/hjt
#1448 [09:22] <Absol> MaxRyan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1449 [09:22] <Absol> MaxRyan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1450 [09:22] * h [h@notlogged] has joined #minecrafthelp
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#1452 [09:22] * h [h@notlogged] has left #minecrafthelp
#1453 [09:23] <zkxs> b87: Do you have a crash log?
#1454 [09:23] * Fyrstikken [Fyrstikken@notlogged] has quit. (Quit: Web client closed)
#1455 [09:24] <MaxRyan> here
#1456 [09:24] <MaxRyan> http://paste.ubuntu.com/23881055/
#1457 [09:24] <zkxs> ??> MaxRyan info/mcleaks
#1458 [09:24] <Absol> MaxRyan: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1459 [09:24] <Absol> MaxRyan: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1460 [09:25] * webrosc1 [webrosc1@notlogged] has joined #minecrafthelp
#1461 [09:25] <zkxs> ??> MaxRyan win/hosts/edit
#1462 [09:25] <Absol> MaxRyan: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1463 [09:25] <Absol> MaxRyan: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1464 [09:25] * webrosc1 is now known as webrosc
#1465 [09:29] <MaxRyan> and what do i do with the host file?
#1466 [09:29] <zkxs> MaxRyan: remove all entries containing "mojang"
#1467 [09:29] <MaxRyan> and then?
#1468 [09:29] <zkxs> MaxRyan: Save it, and you're done
#1469 [09:30] <MaxRyan> still can't login
#1470 [09:30] <MaxRyan> same message
#1471 [09:30] <zkxs> ??> MaxRyan win/dns
#1472 [09:30] <Absol> MaxRyan: To clear your DNS cache on Windows, you need to open a Command Prompt (cmd) window as Administrator. In this window, please type ipconfig /flushdns and press enter.
#1473 [09:31] <MaxRyan> ipconfig /flushdns
#1474 [09:32] <MaxRyan> okay and then?
#1475 [09:32] <MaxRyan> it say's succesfull
#1476 [09:32] <zkxs> MaxRyan: You entered the command in command prompt, right?
#1477 [09:32] <MaxRyan> yes
#1478 [09:32] <zkxs> MaxRyan: Try mojang.com again
#1479 [09:33] <MaxRyan> i can login on mojang.com
#1480 [09:33] <MaxRyan> but on minecraft.net it is the same
#1481 [09:34] <zkxs> MaxRyan: Have you refreshed the minecraft.net page?
#1482 [09:34] <MaxRyan> yes
#1483 [09:35] <zkxs> MaxRyan: When you go to https://authserver.mojang.com what do you get?
#1484 [09:35] <MaxRyan> it works now
#1485 [09:35] <MaxRyan> i did the notepad thing wrong but i got it now
#1486 [09:35] <MaxRyan> THANKS :)
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#1490 [09:43] * rip_me [rip_me@notlogged] has joined #minecrafthelp
#1491 [09:44] <rip_me> a while ago my brother gave my account user and password to a friend of his and he changed my password to my mc account and im clueless what to do
#1492 [09:45] * rip_me [rip_me@notlogged] has quit. (Client Quit)
#1493 [09:46] <b87> SOR I'm sorry, but I'm just busy with some chores
#1494 [09:46] <b87> zkxs : I can not find any crash reports
#1495 [09:47] * Jack [Jack@notlogged] has joined #minecrafthelp
#1496 [09:47] <Jack> Hello
#1497 [09:47] <zkxs> b87: There will be helpers here on-and-off all day.
#1498 [09:47] <zkxs> Hello Jack
#1499 [09:47] <Jack> I have a problem with an old minecraft account
#1500 [09:47] <Jack> I have bough minecraft back in 2011
#1501 [09:47] * Jack is now known as Guest80893
#1502 [09:47] <zkxs> ??> b87 launcher/log
#1503 [09:47] <Absol> b87: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1504 [09:47] <Absol> b87: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1505 [09:47] <b87> OK I SEE
#1506 [09:48] <b87> How do I give you my log?
#1507 [09:48] <Guest80893> how do I get my old minecraft account back?
#1508 [09:48] <zkxs> Guest80893: I assume you do not remember your username and/or password?
#1509 [09:48] <Guest80893> I remember my username sir
#1510 [09:48] <Guest80893> how I paid for the account back then
#1511 [09:48] <zkxs> b87: Use http://paste.ubuntu.com/
#1512 [09:48] <Guest80893> its email, which I still have
#1513 [09:49] <Guest80893> and several old passwords, but aperently it has been merged to another account without my permission
#1514 [09:49] <zkxs> Guest80893: What is the username of the account?
#1515 [09:49] <Guest80893> rareskiler
#1516 [09:49] <Guest80893> or so it was, idk about it now
#1517 [09:49] <Guest80893> check that out
#1518 [09:50] <b87> zkxs: I only see my record today, and did not start with a crash report file
#1519 [09:50] <b87> Give me today 's record?
#1520 [09:50] <Guest80893> I have also submited a ticket for it, asking the same things, how I get it back...no answer
#1521 [09:51] <zkxs> <b87> [22:25:50 ERROR]: Game ended with bad state (exit code 1) [22:25:50 INFO]: Ignoring visibility rule and showing launcher due to a game crash
#1522 [09:51] <zkxs> b87: Give me that entire log
#1523 [09:51] <b87> ok
#1524 [09:51] <zkxs> Guest80893: How long ago did you submit the ticket, and did you include your transaction ID?
#1525 [09:51] <Guest80893> a few days ago
#1526 [09:52] <Guest80893> and no I didnt since I bough minecraft several years ago
#1527 [09:52] <zkxs> ??> Guest80893account/response
#1528 [09:52] <zkxs> ??> Guest80893 account/response
#1529 [09:52] <Absol> Guest80893: Mojang Support typically responds to email queries within 5-7 business days, however sometimes this cannot be achieved due to backlog (e.g holidays).
#1530 [09:52] <Absol> Guest80893: You can check the latest response timeframe target here: https://help.mojang.com/customer/portal/articles/359446
#1531 [09:53] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#1532 [09:53] <zkxs> Guest80893: Your ticket has a dramatically better chance of suceeding if you send your transaction ID
#1533 [09:53] <zkxs> ??> Guest80893 account/trans-id
#1534 [09:53] <Absol> Guest80893: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1535 [09:54] <Guest80893> well I do know how to find it lol
#1536 [09:54] <Guest80893> but I dont have that email anymore
#1537 [09:54] <b87> http://paste.ubuntu.com/23881185/
#1538 [09:54] <Guest80893> I bough minecraft 6 years ago
#1539 [09:54] <b87> ok
#1540 [09:54] <Guest80893> I do know how I paid for it tho, paypal, that's the same thing I use today
#1541 [09:55] <zkxs> ?>> Guest80893 account/trans-id/paypal
#1542 [09:55] <zkxs> ??> Guest80893 account/trans-id/paypal
#1543 [09:55] <Absol> Guest80893: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#1544 [09:55] <Absol> Guest80893: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#1545 [09:55] <Guest80893> right
#1546 [09:55] <Guest80893> I will search for that
#1547 [09:56] <zkxs> Guest80893: I can see here that your account's name was changed to "MasterRaceM" on February 23, 2015.
#1548 [09:56] <Guest80893> and what is this account's email?
#1549 [09:56] <zkxs> Guest80893: I do not have access to that.
#1550 [09:56] <Guest80893> I didnt do that change
#1551 [09:57] <Guest80893> also several passwords for it when it was mine, were minecraft mobs
#1552 [09:57] <Guest80893> like spider, enderman
#1553 [09:57] <zkxs> Guest80893: Your accounts UUID is 68357a559aa241589ca85226e7e7b005 <-- You might include this and your transaction ID if you open a new ticket
#1554 [09:57] <zkxs> Guest80893: You shouldn't post passwords in this chat.
#1555 [09:57] <Guest80893> they are old ones
#1556 [09:57] <zkxs> Guest80893: Also, you should consider using stronger passwords.
#1557 [09:58] <Guest80893> no reason not to post them, as I need to prove this was my account
#1558 [09:58] <Guest80893> makes sense?
#1559 [09:58] <zkxs> Guest80893: You don't need to prove it to me, though. You need to prove it to Mojang.
#1560 [09:58] <zkxs> ??> Guest80893 account/send-email
#1561 [09:58] <Absol> Guest80893: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1562 [09:58] <Absol> Guest80893: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1563 [09:59] <Guest80893> thanks
#1564 [09:59] <b87> zkxs: http://paste.ubuntu.com/23881185/
#1565 [10:00] <zkxs> b87: What version of Windows? Laptop or Desktop?
#1566 [10:00] <b87> zkxs: Desktop Win10
#1567 [10:01] <zkxs> b87: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113448
#1568 [10:02] <b87> zkxs: I have tried to demote the graphics card, but still did not solve
#1569 [10:02] <zkxs> b87: Please try the installer
#1570 [10:03] <b87> ok
#1571 [10:07] * GolradirSK [GolradirSK@notlogged] has joined #minecrafthelp
#1572 [10:07] <b87> The latest version of the graphics card driver seems to have conflicts with the minecraft?
#1573 [10:08] * ListaAranha [ListaAranha@notlogged] has joined #minecrafthelp
#1574 [10:08] <GolradirSK> @Mojang Good Morning. I want to get some advice for my technical problems. I have troubles with Minecraft game. From Friday i cannot play i
#1575 [10:08] <zkxs> b87: Yes. v378.49 is bad. v376.33 is good.
#1576 [10:08] <zkxs> GolradirSK: Do you have any sort of crash logs?
#1577 [10:09] <GolradirSK> yes yes i can send it i hope that this will be right logs
#1578 [10:09] <zkxs> ??> GolradirSK paste
#1579 [10:09] <Absol> GolradirSK: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1580 [10:09] <ListaAranha> Hello need help with minecraft launcher, since the game auto-updated the launcher to 1.6.73-j, I got the error Pixel Format not Accelerated everytime, but before this problem was not happening, my graphics card are properly installed and drivers are totally updated, what to do?
#1581 [10:09] <GolradirSK> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:58:18] [Client thread/INFO]: Setting user: GolradirSk [16:58:21] [Client thread/INFO]: LWJGL Version: 2.9.4
#1582 [10:10] <zkxs> ??> ListaAranha win/dxdiag
#1583 [10:10] <Absol> ListaAranha: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1584 [10:10] <zkxs> GolradirSK: Nvidia graphics card?
#1585 [10:10] <GolradirSK> yes
#1586 [10:10] <ListaAranha> can't everything is updated
#1587 [10:10] <ListaAranha> I think is a launcher error, becaus yesterday I was playing
#1588 [10:10] <zkxs> GolradirSK: Windows Version? Desktop or Laptop?
#1589 [10:11] <ListaAranha> Desktop and Laptop, I tested on two machines
#1590 [10:11] <GolradirSK> win 10 notebook Asus X554L
#1591 [10:11] <ListaAranha> the same problem, but everything is fine
#1592 [10:12] <zkxs> GolradirSK: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
#1593 [10:12] <b87> Well, I updated the old version is still the same, no response can not open the window
#1594 [10:12] <ListaAranha> ok I will check for my laptop, it has nvidia on it, but my desktop is only Intel Graphics
#1595 [10:13] * pogig [pogig@notlogged] has joined #minecrafthelp
#1596 [10:13] <zkxs> ??> b87 win/dxdiag
#1597 [10:13] <Absol> b87: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1598 [10:13] * pogig [pogig@notlogged] has quit. (Client Quit)
#1599 [10:13] <b87> dxdiag?
#1600 [10:14] <ListaAranha> so dxdiag are updated I checked everything, all updated, all working, only yesterday for today, stopped working :(
#1601 [10:14] <zkxs> ListaAranha: Please get me a dxdiag report to look at by following the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1602 [10:14] <b87> that window is minecraft.s window
#1603 [10:14] * ewqw [ewqw@notlogged] has joined #minecrafthelp
#1604 [10:14] <ListaAranha> ok
#1605 [10:14] <GolradirSK> ListaAranha do you have same problem like me? I understand it ??
#1606 [10:14] <ewqw> Hello?
#1607 [10:15] <ListaAranha> what's the problem GolradirSK?
#1608 [10:15] <ewqw> Can someone tell me how to get a refund?
#1609 [10:15] <zkxs> b87: The dxdiag report might help me find what is wrong.
#1610 [10:15] <zkxs> ??> b87 account/refund
#1611 [10:15] <Absol> b87: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1612 [10:15] <ewqw> thats the policy
#1613 [10:15] <ewqw> how do I get the refund
#1614 [10:15] <ewqw> ?
#1615 [10:16] <zkxs> b87: Whoops, sent that to the wrong person. Sorry!
#1616 [10:16] <b87> http://paste.ubuntu.com/23881294/
#1617 [10:16] <zkxs> ewqw: It says on that page.
#1618 [10:16] <zkxs> b87: Thank you
#1619 [10:16] <b87> I would like to thank you
#1620 [10:17] <GolradirSK> i am diagnostic it from link whitch yo send me first
#1621 [10:17] * DarkNoddy [DarkNoddy@notlogged] has joined #minecrafthelp
#1622 [10:18] <zkxs> GolradirSK: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
#1623 [10:18] <zkxs> b87: When you launch the game, do you still get "Game ended with bad state (exit code -1073740791)" or has it changed to something different?
#1624 [10:19] <ListaAranha> zkxs -> http://pastebin.com/ZXAv5dSu
#1625 [10:20] <GolradirSK> just moment i look on it
#1626 [10:20] <b87> I was forced to end the work of the administrator he will have this error code, as I said above, he will start a period of time LAG, and a black screen, can not operate, and the window can not operate
#1627 [10:21] * ewqw [ewqw@notlogged] has quit. (Ping timeout: 180 seconds)
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#1630 [10:21] <zkxs> ListaAranha: This is from your desktop, correct?
#1631 [10:21] * matt__ [matt__@notlogged] has quit. (Client Quit)
#1632 [10:21] * ninjawill543 [ninjawill543@notlogged] has joined #minecrafthelp
#1633 [10:21] <GolradirSK> http://paste.ubuntu.com/23881311/
#1634 [10:22] <ninjawill543> hi
#1635 [10:22] <ListaAranha> yeah zkxs, my laptop is a macbook
#1636 [10:22] <ninjawill543> hi
#1637 [10:22] * LOGO [LOGO@notlogged] has quit. (Client Quit)
#1638 [10:22] <ninjawill543> hi
#1639 [10:22] <ninjawill543> hi
#1640 [10:22] <zkxs> GolradirSK: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
#1641 [10:22] * ninjawill543 [ninjawill543@notlogged] has quit. (Client Quit)
#1642 [10:23] <GolradirSK> i will be there after dinner thnk for now
#1643 [10:24] * GolradirSK [GolradirSK@notlogged] has quit. (Quit: Web client closed)
#1644 [10:25] <ListaAranha> this is completly strange, because yesterday everything was fine, and I didn't updated my windows
#1645 [10:25] <zkxs> ListaAranha: Please get me a crash log from the desktop
#1646 [10:25] <ListaAranha> ok
#1647 [10:25] <zkxs> ListaAranha: It's possible the laptop and desktop are having separate problems
#1648 [10:25] <ListaAranha> yeah, they are two different systems
#1649 [10:26] <ListaAranha> but the crash is the same for pixel format
#1650 [10:26] <ListaAranha> my macbook was ran into a problem, I just formatted it, I will test minecraft again on it
#1651 [10:26] <zkxs> ListaAranha: Pixel format is due to outdated drivers
#1652 [10:27] <ListaAranha> yeah but all drivers are updated, both for desktop and macbook
#1653 [10:28] <ListaAranha> zkxs -> http://pastebin.com/nTNf3Sm7
#1654 [10:28] <zkxs> ListaAranha: How did you update the drivers?
#1655 [10:29] <ListaAranha> for desktop, I use the Intel driver Update Utility, from intel website
#1656 [10:29] <b87> I will be go to bed QQQQQQQ
#1657 [10:29] <ListaAranha> for macbook, the AppStore does all the work, but there are also a NVidia Tool for mac os
#1658 [10:29] <b87> Tomorrow I will come again, thanks for help
#1659 [10:29] <zkxs> b87: Sorry I wasn't able to solve it. Check back here later and maybe someone will know.
#1660 [10:30] * b87 [b87@notlogged] has quit. (Quit: Web client closed)
#1661 [10:30] <ListaAranha> zkxs thanks for your attention :)
#1662 [10:30] * techno156 [techno156@notlogged] has quit. (Quit: Leaving)
#1663 [10:30] <zkxs> ListaAranha: And when the Mac crashes, is it "exit code -1073740791" ?
#1664 [10:30] <zkxs> ListaAranha: Or is it Pixel format not accelerated?
#1665 [10:31] <ListaAranha> I don't know, my OS was corrupted, I formatted it few hours ago, I am setting it up, I will test minecraft again
#1666 [10:31] <ListaAranha> but I remember that was Pixel Format
#1667 [10:32] * timobaehren [timobaehren@notlogged] has joined #minecrafthelp
#1668 [10:33] <zkxs> ListaAranha: Pixel Format is almost exclusively caused by old drivers.
#1669 [10:33] * KryptoStorm [KryptoStorm@notlogged] has joined #minecrafthelp
#1670 [10:33] * KadentheKitsune [KadentheKitsune@notlogged] has joined #minecrafthelp
#1671 [10:33] <ListaAranha> yeah I know it, but I was playing yesterday, and for some reason, today I can't play
#1672 [10:34] <KryptoStorm> I can't start Minecraft...
#1673 [10:34] <KadentheKitsune> AnyoneKnow how to fix [exit code -1073740791]
#1674 [10:34] <zkxs> KryptoStorm: Do you get a crash log or error message?
#1675 [10:34] <KryptoStorm> Does someone knwo what that means?
#1676 [10:34] <KryptoStorm> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:31:42] [Client thread/INFO]: Setting user: KryptonHD [16:31:44] [Client thread/INFO]: LWJGL Version: 2.9.4
#1677 [10:34] <zkxs> KadentheKitsune: That's caused by the new nvidia driver
#1678 [10:34] <KadentheKitsune> fuck....
#1679 [10:34] <Absol> KadentheKitsune: Please keep it civil
#1680 [10:34] <KryptoStorm> Rly? D:
#1681 [10:34] <ListaAranha> lol NVidia are causing problems :(
#1682 [10:34] <zkxs> ??> KadentheKitsune gpu/nvidia/downgrade
#1683 [10:34] <Absol> KadentheKitsune: A link to the downgraded drivers can be located here: https://www.reddit.com/r/Minecraft/comments/5q41ea/
#1684 [10:35] <KadentheKitsune> thx :p
#1685 [10:35] <KryptoStorm> Thank you guys
#1686 [10:35] <KadentheKitsune> bb
#1687 [10:35] <zkxs> ListaAranha: Yeeeah. You could say that.
#1688 [10:35] * KadentheKitsune [KadentheKitsune@notlogged] has quit. (Client Quit)
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#1690 [10:36] <KryptoStorm> Do i have to uninstall my current driver?
#1691 [10:36] <ListaAranha> zkxs did you find any solution for my desktop?
#1692 [10:37] <ListaAranha> KryptoStorm: I think yes, to do a Clean Install for the downgraded version
#1693 [10:37] <zkxs> KryptoStorm: No, you don't have to uninstall first
#1694 [10:37] * timobaehren [timobaehren@notlogged] has quit. (Ping timeout: 180 seconds)
#1695 [10:37] <KryptoStorm> Just click on the .exe?
#1696 [10:37] <zkxs> KryptoStorm: Yes
#1697 [10:37] <KryptoStorm> ok thx
#1698 [10:39] <ListaAranha> zkxs there are any page to download older versions of minecraft Launcher?
#1699 [10:39] <zkxs> ListaAranha: I don't think that will fix this
#1700 [10:39] <ListaAranha> I will test it, because I was running another version of launcher, and after updated it, this problem appeared
#1701 [10:39] <zkxs> ?? dl/win/alternate
#1702 [10:39] <Absol> dl/win/alternate: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#1703 [10:40] <zkxs> ListaAranha: ^
#1704 [10:40] <ListaAranha> I am running this :/
#1705 [10:40] <zkxs> ?? dl/client/win
#1706 [10:40] <Absol> dl/client/win: Installer: https://launcher.mojang.com/download/MinecraftInstaller.msi
#1707 [10:40] <Absol> dl/client/win: Standalone: https://launcher.mojang.com/download/Minecraft.exe
#1708 [10:40] <zkxs> ListaAranha: ^ these are newer
#1709 [10:40] <ListaAranha> ok thx
#1710 [10:41] <zkxs> I'm trying to figure out what flavor if Intel HD graphics you have
#1711 [10:41] <zkxs> *of
#1712 [10:41] <ListaAranha> it's intel hd graphics 2000
#1713 [10:41] <zkxs> "Processor: n/a" is kind of off-putting though
#1714 [10:42] <zkxs> ListaAranha: Well that makes this easier
#1715 [10:42] <ListaAranha> :)
#1716 [10:42] <zkxs> ListaAranha: Did you upgrade to Windows 10 recently?
#1717 [10:42] <ListaAranha> my current launcher is 1.6.73-j , the working version I was playing it's 1.6.73 but I deleted it
#1718 [10:43] <ListaAranha> no windows 10 was installed 2 years ago
#1719 [10:43] <zkxs> ListaAranha: Intel does not support your graphics chip on windows 10.
#1720 [10:44] <KryptoStorm> Well...My launcher is starting, but i have only a white screen
#1721 [10:44] <ListaAranha> but how I was playing before? :(
#1722 [10:44] <zkxs> ListaAranha: So the "most up to date driver" is not actually recent.
#1723 [10:44] <ListaAranha> oh
#1724 [10:44] <zkxs> ListaAranha: *maybe* you can play a very old version of minecraft?
#1725 [10:44] <ListaAranha> I was playing 1.10.12 :/
#1726 [10:45] <zkxs> ListaAranha: That's a mystery
#1727 [10:45] <ListaAranha> my mind is saying to me that's the problem is on the launcher ;-;
#1728 [10:45] <zkxs> KryptoStorm: Do you get any sort of error log?
#1729 [10:45] <ListaAranha> this is so strange
#1730 [10:46] <KryptoStorm> No just a white screen, but i hear the music
#1731 [10:46] <zkxs> ListaAranha: If you downgrade to windows 7 or 8 you could install the up to date driver and fix this
#1732 [10:46] <ListaAranha> hm
#1733 [10:46] <zkxs> ListaAranha: Additionally, because you have a desktop you could just install a new graphics card
#1734 [10:46] <ListaAranha> the only thing I am confused it's because I was playing fine :/
#1735 [10:47] <ListaAranha> probably windows update automatically downloaded some thing, I googled it, and some people say that windows update sometime download wrong drivers
#1736 [10:48] <zkxs> ListaAranha: Do you know where your .minecraft folder is located?
#1737 [10:48] <ListaAranha> at AppData
#1738 [10:48] <KryptoStorm> I don't get any error log just a white screen and the music
#1739 [10:48] <zkxs> ListaAranha: Try renaming your options.txt in .minecraft
#1740 [10:49] <zkxs> ??> KryptoStorm launcher/log
#1741 [10:49] <Absol> KryptoStorm: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1742 [10:49] <Absol> KryptoStorm: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1743 [10:49] <ListaAranha> zkxs to generate another one?
#1744 [10:49] <zkxs> KryptoStorm: Is your launcher still open?
#1745 [10:49] <zkxs> ListaAranha: Yes
#1746 [10:49] <KryptoStorm> Yes it is it doesnt crash
#1747 [10:49] <ListaAranha> ok I will try
#1748 [10:49] <zkxs> KryptoStorm: The launcher and the game are distinct windows
#1749 [10:50] <KryptoStorm> no when i start the game the launcher closed itselfe and the game starts
#1750 [10:50] <zkxs> ??> KryptoStorm launcher/open
#1751 [10:50] <Absol> KryptoStorm: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1752 [10:50] <ListaAranha> no result, and didn't generated another options
#1753 [10:51] <KryptoStorm> ok i will do it
#1754 [10:51] <zkxs> ListaAranha: Then I'm afraid I'm out of ideas. My stock response here is usually that Windows 10 doesn't work with your graphics card at all. You could stick around and see if another helper who might know more about it than me shows up if you want.
#1755 [10:52] <ListaAranha> ok thx for support I will search
#1756 [10:52] <zkxs> KryptoStorm: After you do that, i'd like to see your game output as per these instructions:
#1757 [10:52] <zkxs> ??> KryptoStorm launcher/game-output
#1758 [10:52] <Absol> KryptoStorm: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1759 [10:52] <Absol> KryptoStorm: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1760 [10:52] <ListaAranha> I will come back later if macbook won't work too, thx
#1761 [10:53] <zkxs> ListaAranha: I hope you can get it figured out.
#1762 [10:53] <KryptoStorm> http://paste.ubuntu.com/23881478/
#1763 [10:53] <ListaAranha> ty :)
#1764 [10:53] <KryptoStorm> It is stuck there
#1765 [10:53] <ListaAranha> bye people
#1766 [10:53] <KryptoStorm> bye
#1767 [10:53] * ListaAranha [ListaAranha@notlogged] has quit. (Quit: Web client closed)
#1768 [10:54] * Luke [Luke@notlogged] has joined #minecrafthelp
#1769 [10:54] <Luke> hey
#1770 [10:54] <zkxs> KryptoStorm: What aboout the launcher log?
#1771 [10:54] <zkxs> hello Luke
#1772 [10:54] <Luke> My brother does gaming a lot and he gets ddosed
#1773 [10:54] <Luke> so my mum bought cyberghost
#1774 [10:54] <KryptoStorm> That is my launcher log
#1775 [10:54] <Luke> to change our ip
#1776 [10:54] <Luke> but I cant log into my minecraft accounts
#1777 [10:54] <Luke> when cyberghost is online
#1778 [10:55] <Lord_Ralex> Luke, then stop using itr
#1779 [10:55] * Janik_sk3 [Janik_sk3@notlogged] has joined #minecrafthelp
#1780 [10:55] <Luke> but I get ddossed
#1781 [10:55] <Luke> thats why we got it
#1782 [10:55] <Luke> in the first place
#1783 [10:55] <Lord_Ralex> VPNs are not something the auth servers permit because of people using them for hacks
#1784 [10:55] * Janik_sk3 [Janik_sk3@notlogged] has quit. (Client Quit)
#1785 [10:55] * fons [fons@notlogged] has joined #minecrafthelp
#1786 [10:55] <Luke> but I cant play otherwise
#1787 [10:55] <KryptoStorm> Luke, a DDoS is illegal so you can go to police
#1788 [10:55] <Luke> because i will be offline
#1789 [10:55] <Luke> I know
#1790 [10:55] <fons> hi
#1791 [10:55] <Luke> but they said they cant really track it
#1792 [10:56] <Luke> its too complicated
#1793 [10:56] <Luke> so I have to use a vpn
#1794 [10:56] <KryptoStorm> Ok thats a point
#1795 [10:56] <Luke> my mum bought cyberghost paid
#1796 [10:56] <Luke> for our family
#1797 [10:56] <Luke> how can I get it to work with mc
#1798 [10:56] <Luke> :(
#1799 [10:56] <Luke> i go offline otherwise
#1800 [10:56] <KryptoStorm> zkxs, what should i do now?
#1801 [10:56] <Lord_Ralex> Luke, you can;t
#1802 [10:56] <fons> i can't play mc!
#1803 [10:56] <Luke> how can I change my ip then
#1804 [10:56] <zkxs> KryptoStorm: Could you post your launcher log as well?
#1805 [10:57] <Luke> without a vpn
#1806 [10:57] <Lord_Ralex> Luke, the Mojang auth servers ban VPNs from being used for security reasons.
#1807 [10:57] <Luke> oh ok
#1808 [10:57] <KryptoStorm> ok where is it?
#1809 [10:57] <Luke> I understand
#1810 [10:57] <zkxs> ??> KryptoStorm launcher/log
#1811 [10:57] <Absol> KryptoStorm: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1812 [10:57] <Absol> KryptoStorm: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1813 [10:57] <Luke> how can I change my ip so I dont get ddossed
#1814 [10:57] <Luke> pls
#1815 [10:57] <zkxs> Luke: That really depends on your ISP
#1816 [10:57] <Lord_Ralex> Luke, honestly, stop going to places where people did ddos you
#1817 [10:57] <Luke> they dont change our ip
#1818 [10:57] <Luke> its my brother!!!
#1819 [10:57] <Luke> he does gaming
#1820 [10:57] <KryptoStorm> Is it called: "latest log"
#1821 [10:58] <Luke> and he is older than me
#1822 [10:58] <Luke> its not my fault
#1823 [10:58] <Luke> he swears at people online and makes them angry
#1824 [10:58] <Luke> I just want to play minecraft
#1825 [10:58] <Luke> but I cant now!!
#1826 [10:58] <Luke> how can I change my ip:((
#1827 [10:58] <Luke> virgin media changed it once
#1828 [10:58] <Lord_Ralex> I've made many people angry, and I've only had a ddos ever performed *once* on me in the 5 years I've done this.
#1829 [10:58] <Luke> he shouts at his computer though
#1830 [10:59] <Lord_Ralex> You cannot just "change your IP"
#1831 [10:59] <Luke> and the people he talks too
#1832 [10:59] <Lord_Ralex> There's no way we can help you do that.
#1833 [10:59] <Luke> how can I avoid ddos and play mc
#1834 [10:59] <Luke> at the same time
#1835 [10:59] <KryptoStorm> zkxs, is it called: "latest.log"?
#1836 [10:59] <zkxs> KryptoStorm: No, it's the second tab in the launcher
#1837 [10:59] <zkxs> ??> KryptoStorm launcher/log
#1838 [10:59] <Absol> KryptoStorm: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1839 [10:59] <Absol> KryptoStorm: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1840 [11:00] <Lord_Ralex> Luke, the only people on MC that can ddos you are the server owners. So, find a good server and play on that. Or play by yourself
#1841 [11:00] <Lord_Ralex> Luke, if he's the one attracting those people, he can use the VPN and deal with the troubles with it.
#1842 [11:00] <Luke> no I cant log in though
#1843 [11:00] <KryptoStorm> http://paste.ubuntu.com/23881521/
#1844 [11:00] <Luke> because minecraft doesnt allow vpns u said
#1845 [11:01] <Luke> and he has the same ip as me
#1846 [11:01] <Lord_Ralex> Luke, you missed the point
#1847 [11:01] <Luke> when someone turns on the vpn
#1848 [11:01] <KryptoStorm> Luke, there are some VPNs you can use
#1849 [11:01] <Luke> what point sorry
#1850 [11:01] <Lord_Ralex> Luke, you don't use the VPN. Only he does.
#1851 [11:01] <Lord_Ralex> So any problems with such a solution falls to him.
#1852 [11:01] <Luke> wait there are some vpns?
#1853 [11:01] <Luke> that I can use
#1854 [11:01] <Luke> pls tell me!
#1855 [11:01] <Luke> :DD
#1856 [11:02] <Luke> thanks so much
#1857 [11:02] <KryptoStorm> I think i used 1 month ago "Hide my ass" i don't know if it works anymore
#1858 [11:02] <KryptoStorm> zkxs, here: http://paste.ubuntu.com/23881521/
#1859 [11:03] <Luke> oh thanks
#1860 [11:03] <Luke> is it free
#1861 [11:03] <zkxs> KryptoStorm: I'm looking
#1862 [11:03] <KryptoStorm> no
#1863 [11:03] <KryptoStorm> oh sorry
#1864 [11:04] <Luke> but my mum paid a lot of money for cyberghost
#1865 [11:04] <Luke> :((
#1866 [11:04] <KryptoStorm> :(
#1867 [11:04] <Luke> are there any free ones
#1868 [11:04] <Lord_Ralex> Luke, this kind of discussion really is outside our scope.
#1869 [11:04] <Luke> or can I use your log in pls
#1870 [11:04] <KryptoStorm> i don't think so
#1871 [11:04] <Lord_Ralex> ....
#1872 [11:04] <zkxs> KryptoStorm: Let's try a reinstall.
#1873 [11:04] <Lord_Ralex> Luke, we told you the solution that you need for Minecraft.
#1874 [11:04] <zkxs> ??> KryptoStorm win/reinst
#1875 [11:04] <Absol> KryptoStorm: You may need to reinstall the locally installed files that Minecraft puts into place.
#1876 [11:04] <Absol> KryptoStorm: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1877 [11:04] <Luke> what is that solution?
#1878 [11:04] <Lord_Ralex> Luke, any advice on a VPN therefore is out of scope of what this channels offers.
#1879 [11:04] <Lord_Ralex> Luke, the solution is: Stop using the VPN
#1880 [11:04] <KryptoStorm> Ok i'll do it
#1881 [11:05] <Luke> but then I cant log in
#1882 [11:05] <Luke> because my internet goes offline
#1883 [11:05] <Luke> because our ip is constantly getting ddosd
#1884 [11:05] <Luke> :(((
#1885 [11:05] <Luke> ;(
#1886 [11:05] <Lord_Ralex> That is not how the internet works....
#1887 [11:05] <Lord_Ralex> If your internet is going offline, that VPN will as well.
#1888 [11:05] <Luke> no
#1889 [11:05] <Luke> it hides our ip
#1890 [11:05] <Luke> so we dont get ddosd
#1891 [11:05] <Luke> it is working now
#1892 [11:06] <Lord_Ralex> Luke, that VPN is not protecting you. If someone has your IP right now, that VPN *WILL NOT* save you if they ddos it.
#1893 [11:06] * theshadowcapt [theshadowcapt@notlogged] has joined #minecrafthelp
#1894 [11:06] * LUKASKS02 [LUKASKS02@notlogged] has joined #minecrafthelp
#1895 [11:06] <Lord_Ralex> If you get a ddos on your main IP, that VPN will go down, because you are not having a second internet line. It's still shared.
#1896 [11:06] <Luke> whats the point of a vpn then
#1897 [11:06] <theshadowcapt> i have a question regarding mcpe crashing
#1898 [11:06] <Luke> one of the options is protection
#1899 [11:06] <Luke> ]from ddos
#1900 [11:07] <Luke> or whatever
#1901 [11:07] <KryptoStorm> Same again, zkxs
#1902 [11:07] <Lord_Ralex> It's not protection like you think Luke
#1903 [11:07] <theshadowcapt> anyone getting my message?
#1904 [11:07] * DrCocobean [DrCocobean@notlogged] has joined #minecrafthelp
#1905 [11:07] <Lord_Ralex> Luke, unless you understand the internet and how it all works, then it's impossible to explain.
#1906 [11:07] <Lord_Ralex> Luke, and it is still outside our scope.
#1907 [11:07] <theshadowcapt> k bye yall are dumb
#1908 [11:08] <Luke> im sorry
#1909 [11:08] <Luke> :(
#1910 [11:08] * Lord_Ralex kicked theshadowcapt from #minecrafthelp (Reason: heshadowcapt :You are....)
#1911 [11:08] <Luke> i will always be stupid
#1912 [11:08] <Luke> and dumb
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#1914 [11:08] <Luke> sorry
#1915 [11:08] <DrCocobean> i cant remember my account name and password
#1916 [11:08] <Luke> :(
#1917 [11:08] * theshadowcapt [theshadowcapt@notlogged] has quit. (Client Quit)
#1918 [11:08] <zkxs> ??> DrCocobean account/send-email
#1919 [11:08] <Absol> DrCocobean: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1920 [11:08] <Absol> DrCocobean: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1921 [11:08] <Lord_Ralex> Luke, so, the only advice we give is to disable that VPN.
#1922 [11:09] * LUKASKS02 [LUKASKS02@notlogged] has quit. (Client Quit)
#1923 [11:11] * Hemmo [Hemmo@notlogged] has joined #minecrafthelp
#1924 [11:11] * Luke [Luke@notlogged] has quit. (Ping timeout: 180 seconds)
#1925 [11:11] * oscaaarr [oscaaarr@notlogged] has joined #minecrafthelp
#1926 [11:11] <Hemmo> [19:09:20] [main/INFO]: Setting user: PvP_Hemmo [19:09:20] [main/INFO]: (Session ID is <censored>) Completely ignored arguments: [--nativeLauncherVersion, 307] [19:09:21] [Client thread/INFO]: LWJGL Version: 2.9.0
#1927 [11:11] <thgilfodrol> ??> Hemmo win/dxdiag
#1928 [11:11] <Absol> Hemmo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1929 [11:12] <Hemmo> thdoesnt work the link
#1930 [11:12] * DrCocobean [DrCocobean@notlogged] has quit. (Client Quit)
#1931 [11:12] <KryptoStorm> zkxs: i uninstalled minecraft white the installer and reinstalled it, same thing again...
#1932 [11:12] <oscaaarr> bonjour je voudrez changer de skin commet faire
#1933 [11:12] <Hemmo> i deleted mine craft all ready 3 times
#1934 [11:13] <thgilfodrol> ??> Hemmo win/dxdiag/manual
#1935 [11:13] <Absol> Hemmo: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#1936 [11:13] <Absol> Hemmo: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#1937 [11:14] * KryptoStorm [KryptoStorm@notlogged] has quit. (Quit: Web client closed)
#1938 [11:16] <Hemmo> http://paste.ubuntu.com/23881689/
#1939 [11:17] <thgilfodrol> Hemmo: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#1940 [11:18] <thgilfodrol> Hemmo: if you would like to downgrade the driver to fix the issue, download the driver from http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#1941 [11:18] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1942 [11:18] * Jake__ [Jake__@notlogged] has joined #minecrafthelp
#1943 [11:19] * HugoShadoweyes [HugoShadoweyes@notlogged] has joined #minecrafthelp
#1944 [11:19] * YTBSiphettoi31YT [YTBSiphettoi31YT@notlogged] has joined #minecrafthelp
#1945 [11:20] <Jake__> I'm trying to play the mod FTB Presents Direwolf20. My problem is that when I open the launcher from curse and press play the next screen is just a white page with text on it.
#1946 [11:20] <zkxs> ??> Jake__ mods
#1947 [11:20] <Absol> Jake__: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1948 [11:20] <Absol> Jake__: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1949 [11:21] <YTBSiphettoi31YT> i have a problem with my minecraft account i can't connect on my account comment puis'je faire
#1950 [11:21] <Jake__> thx
#1951 [11:21] <Jake__> thx
#1952 [11:21] * Jake__ [Jake__@notlogged] has left #minecrafthelp
#1953 [11:21] <zkxs> ??> YTBSiphettoi31YT tools/hjt
#1954 [11:21] <Absol> YTBSiphettoi31YT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1955 [11:21] <Absol> YTBSiphettoi31YT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1956 [11:21] <HugoShadoweyes> Hello all! I'm running into a couple of problems related to connecting to the auth servers from the launcher for the java edition on Fedora 25. No mods, vanilla.
#1957 [11:21] <YTBSiphettoi31YT> i have a problem with my minecraft account i can't connect on my account how can I do
#1958 [11:22] <zkxs> HugoShadoweyes: What do you see at https://authserver.mojang.com/ ?
#1959 [11:22] * CaptainGuac [CaptainGuac@notlogged] has joined #minecrafthelp
#1960 [11:23] * BananaJoe [BananaJoe@notlogged] has joined #minecrafthelp
#1961 [11:23] <HugoShadoweyes> The most serious one is a "fatal error detected by the Java Runtime Environment", otherwise I'm hitting a negativeArraySize error (or something like it, I don't have that one in front of me.)
#1962 [11:23] <HugoShadoweyes> @CaptainGuac let me check...
#1963 [11:23] <thgilfodrol> YTBSiphettoi31YT: what happens when you try?
#1964 [11:23] <HugoShadoweyes> Status: OK
#1965 [11:23] <zkxs> HugoShadoweyes: That's fine, then.
#1966 [11:24] <YTBSiphettoi31YT> i have a problem with my minecraft account thgilfodrol
#1967 [11:24] * jeason [jeason@notlogged] has joined #minecrafthelp
#1968 [11:24] * CaptainGuac [CaptainGuac@notlogged] has quit. (Client Quit)
#1969 [11:24] <BananaJoe> Hello! I've been trying to play Minecraft but I had 1.11 version and since the launcher has downloaded the last version I can't play, it just returns to the launcher when I click the play button. I tried reinstalling Java and the game but still it doesn't work
#1970 [11:25] <zkxs> HugoShadoweyes: What JVM are you using?
#1971 [11:25] <YTBSiphettoi31YT> the last version
#1972 [11:25] <HugoShadoweyes> zkxs: openjdk 1.8
#1973 [11:25] <YTBSiphettoi31YT> the last version
#1974 [11:25] * DarkNoddy [DarkNoddy@notlogged] has quit. (Ping timeout: 206 seconds)
#1975 [11:25] <YTBSiphettoi31YT> yes
#1976 [11:25] <zkxs> HugoShadoweyes: I don't suppose I can get you to test it with the Oracle JDK just to rule that out?
#1977 [11:25] <YTBSiphettoi31YT> how can i do ?
#1978 [11:26] * xKrazyclown [xKrazyclown@notlogged] has joined #minecrafthelp
#1979 [11:26] <HugoShadoweyes> zkxs: Sounds like a fair test. That's not going to be available through standard channels, so that will take me a few minutes to try.
#1980 [11:27] <xKrazyclown> My game keeps crashing on load up and i dont understand why.
#1981 [11:27] <zkxs> BananaJoe: Nvidia graphics card?
#1982 [11:27] <zkxs> xKrazyclown: Nvidia graphics card?
#1983 [11:27] <BananaJoe> Yes, 970
#1984 [11:27] <xKrazyclown> ive ran the game before but i tried to run it today and its not working
#1985 [11:28] <zkxs> xKrazyclown: Nvidia graphics card?
#1986 [11:28] <xKrazyclown> i dont think it is because its worked before
#1987 [11:28] <zkxs> The current nvidia driver causes problems with minecraft.
#1988 [11:28] <xKrazyclown> i was just playing but I restarted to a different version
#1989 [11:28] <zkxs> ??> BananaJoe gpu/nvidia/downgrade
#1990 [11:28] <Absol> BananaJoe: A link to the downgraded drivers can be located here: https://www.reddit.com/r/Minecraft/comments/5q41ea/
#1991 [11:29] * DarkNoddy [DarkNoddy@notlogged] has joined #minecrafthelp
#1992 [11:29] <zkxs> ??> xKrazyclown launcher/crash-log
#1993 [11:29] <Absol> xKrazyclown: We need to see your crash log, which appears after a crash.
#1994 [11:29] <Absol> xKrazyclown: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1995 [11:30] <BananaJoe> Thanks! I was going crazy hahaha
#1996 [11:31] * YTBSiphettoi31YT [YTBSiphettoi31YT@notlogged] has quit. (Ping timeout: 180 seconds)
#1997 [11:31] <xKrazyclown> http://paste.ubuntu.com/23881754/
#1998 [11:31] <zkxs> ??> xKrazyclown mods
#1999 [11:31] <Absol> xKrazyclown: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2000 [11:31] * eldas182 [eldas182@notlogged] has joined #minecrafthelp
#2001 [11:31] <xKrazyclown> the only mod on there is optifine
#2002 [11:31] <Absol> xKrazyclown: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2003 [11:31] <xKrazyclown> its only optifine
#2004 [11:31] <zkxs> xKrazyclown: Optifine is still a mod, and we do not support it.
#2005 [11:32] <xKrazyclown> :(
#2006 [11:32] * eldas182 [eldas182@notlogged] has quit. (Client Quit)
#2007 [11:32] <zkxs> xKrazyclown: If you can reproduce the crash in vanilla, post that log here.
#2008 [11:32] <Hemmo> i cant install this http://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/376.33/376.33-notebook-win10-64bit-international-whql.exe&lang=us&type=geforcem it says non 7z archive
#2009 [11:32] <zkxs> Hemmo: Why are you trying to open a .exe with 7z?
#2010 [11:33] <xKrazyclown> it works without optifine but not with
#2011 [11:33] <zkxs> xKrazyclown: Sounds like you found the problem.
#2012 [11:33] <Hemmo> whit what then it doesnt say enething else
#2013 [11:33] <xKrazyclown> i need optifine
#2014 [11:33] <zkxs> Hemmo: exes are programs.
#2015 [11:33] <zkxs> xKrazyclown: Then you should seek optifine support elsewhere. This is a minecraft support channel.
#2016 [11:33] <xKrazyclown> should i try the downgrade still?
#2017 [11:34] <xKrazyclown> ok sorry :(
#2018 [11:34] <Hemmo> i cant open it with enething else program
#2019 [11:34] <zkxs> xKrazyclown: You only need to do that if your game doesn't start with exit code -1073740791
#2020 [11:35] * jeason [jeason@notlogged] has quit. (Quit: Web client closed)
#2021 [11:36] * capt [capt@notlogged] has joined #minecrafthelp
#2022 [11:36] <capt> cam someone help me?
#2023 [11:36] <thgilfodrol> capt: what is the problem?
#2024 [11:37] <capt> mcpe keeps crashing
#2025 [11:37] * BananaJoe [BananaJoe@notlogged] has quit. (Quit: Web client closed)
#2026 [11:37] <HugoShadoweyes> zkxs: Well, switching to oracle seems to have fixed the problem. Whether that was because of the fresh install or because oracle is doing things differently, I couldn't say.
#2027 [11:37] <HugoShadoweyes> zkxs: Thank you so much!
#2028 [11:37] <capt> when i open the app it shows the logo and then goes to a blank white screen and logs me out
#2029 [11:37] <tyteen4a03> HugoShadoweyes: there are subtle differences between Oracle Java and OpenJDK; we recommend Oracle Java because it's what Minecraft is shipped with
#2030 [11:38] <HugoShadoweyes> tyteen4a03: Good to know. A sad day for open source, but good to know.
#2031 [11:38] <zkxs> capt: Do you have an nvidia graphics card, especially one where you've recently updated the drivers?
#2032 [11:39] <capt> no? what is that?
#2033 [11:39] <tyteen4a03> HugoShadoweyes: they're both maintained by Oracle; it's just implementation differences
#2034 [11:39] <tyteen4a03> HugoShadoweyes: see http://stackoverflow.com/questions/22358071/differences-between-oracle-jdk-and-open-jdk-and-garbage-collection
#2035 [11:39] <thgilfodrol> ??> capt launcher/crash-log
#2036 [11:39] <Absol> capt: We need to see your crash log, which appears after a crash.
#2037 [11:39] <Absol> capt: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2038 [11:40] <capt> wait im confused, what do i do first?
#2039 [11:41] <capt> what text do i copy
#2040 [11:41] <thgilfodrol> oh wait
#2041 [11:41] <thgilfodrol> you're on mcpe
#2042 [11:41] <capt> yea
#2043 [11:42] <thgilfodrol> eh, have you tried a reinstall?
#2044 [11:42] <capt> so deleting and reinstalling?
#2045 [11:42] <thgilfodrol> yeah
#2046 [11:42] * KryptoStorm [KryptoStorm@notlogged] has joined #minecrafthelp
#2047 [11:42] <capt> i have alot of vauable worlds on there tho, so im seeking other options
#2048 [11:43] <KryptoStorm> Can someone help me my minecraft freezes in the loading screen
#2049 [11:44] <thgilfodrol> KryptoStorm: one moment
#2050 [11:44] <KryptoStorm> ok
#2051 [11:44] * xKrazyclown [xKrazyclown@notlogged] has joined #minecrafthelp
#2052 [11:44] <capt> what did you reguest,
#2053 [11:44] <capt> *?
#2054 [11:44] * xKrazyclown [xKrazyclown@notlogged] has quit. (Client Quit)
#2055 [11:45] <Hemmo> i cant open the file
#2056 [11:46] <Hemmo> 376.33-notebook-win10-64bit-international-whql
#2057 [11:46] <Hemmo> it says non 7z archive
#2058 [11:46] <capt> is no one gonna help or?
#2059 [11:46] <thgilfodrol> ??> KryptoStorm win/dxdiag
#2060 [11:46] <Absol> KryptoStorm: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2061 [11:47] <thgilfodrol> capt: are you on ios, android, or windows phone?
#2062 [11:47] <capt> ios
#2063 [11:47] <KryptoStorm> Absol: i acant open the side
#2064 [11:48] <Hemmo> why cant i open 376.33-notebook-win10-64bit-international-whql it says non 7z archive
#2065 [11:48] <thgilfodrol> ??> KryptoStorm win/dxdiag/manual
#2066 [11:48] <Absol> KryptoStorm: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2067 [11:48] <Absol> KryptoStorm: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2068 [11:48] <thgilfodrol> Hemmo: can you try redownloading it?
#2069 [11:48] <thgilfodrol> Hemmo: http://www.nvidia.com/download/driverResults.aspx/113444/en-us
#2070 [11:49] <KryptoStorm> Absol: http://paste.ubuntu.com/23881845/
#2071 [11:50] * Eloxrad [Eloxrad@notlogged] has joined #minecrafthelp
#2072 [11:50] * NintendoMan13 [NintendoMan13@notlogged] has joined #minecrafthelp
#2073 [11:51] <thgilfodrol> KryptoStorm: can you make sure you're launching the game with your nvidia gpu?
#2074 [11:51] <capt> i have ios
#2075 [11:51] <KryptoStorm> ok who to do it?
#2076 [11:51] * hi [hi@notlogged] has joined #minecrafthelp
#2077 [11:52] <hi> hi
#2078 [11:52] <thgilfodrol> KryptoStorm: can you go to your desktop and right click on any empty space? look for something like "nvidia control panel"
#2079 [11:52] <thgilfodrol> hi hi
#2080 [11:52] <KryptoStorm> It is launched whit my GPU and same problem
#2081 [11:52] <NintendoMan13> Hello, I have a problem on minecraft. I've a windows 10 PC and i have the game output bug. I can't find a solution in internet. Someone have an idea to help me ?
#2082 [11:52] <thgilfodrol> capt: I'm not familiar enough with ios app backups, but perhaps itunes will allow you to back up minecraft's app data
#2083 [11:53] <thgilfodrol> ??> NintendoMan13 paste
#2084 [11:53] <Absol> NintendoMan13: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2085 [11:53] <capt> thanks
#2086 [11:53] * capt [capt@notlogged] has quit. (Quit: Web client closed)
#2087 [11:53] <hi> so wheni try and log in to my account with my new password and i keep trying it and it still wont let me in did i get hacked?
#2088 [11:53] <thgilfodrol> hi: have you tried changing your password?
#2089 [11:53] <hi> yes
#2090 [11:54] <thgilfodrol> ??> hi login/throttle
#2091 [11:54] <KryptoStorm> thgilfodrol: It is 100% launched whit my NVIDIA 960M
#2092 [11:54] <Absol> hi: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2093 [11:54] <Absol> hi: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2094 [11:54] <thgilfodrol> KryptoStorm: does it encounter the same issue?
#2095 [11:54] <KryptoStorm> thgilfodrol: Yes
#2096 [11:54] <KryptoStorm> White screen and music
#2097 [11:54] <hi> it is still not working
#2098 [11:55] <NintendoMan13> http://paste.ubuntu.com/23881870/
#2099 [11:55] * PreferableFlavor [PreferableFlavor@notlogged] has joined #minecrafthelp
#2100 [11:55] <thgilfodrol> hi: read Absol's message
#2101 [11:55] <PreferableFlavor> My minecraft is unable to launch. Every time I attempt to launch I get this [12:51:57] [main/INFO]: Setting user: PreferableFlavor [12:51:57] [main/INFO]: (Session ID is <censored>) Completely ignored arguments: [--nativeLauncherVersion, 307] [12:51:58] [Client thread/INFO]: LWJGL Version: 2.9.1
#2102 [11:56] <thgilfodrol> ??> PreferableFlavor win/dxdiag/manual
#2103 [11:56] <Absol> PreferableFlavor: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2104 [11:56] <Absol> PreferableFlavor: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2105 [11:56] * Georgepixelz [Georgepixelz@notlogged] has joined #minecrafthelp
#2106 [11:56] * hi [hi@notlogged] has quit. (Client Quit)
#2107 [11:56] <KryptoStorm> So, what should i do now, tried to reinstall and didnt do anything
#2108 [11:56] <thgilfodrol> ??> NintendoMan13 win/dxdiag/manual
#2109 [11:56] <Absol> NintendoMan13: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2110 [11:56] <Absol> NintendoMan13: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2111 [11:58] <KryptoStorm> thgilfodrol: So what shpuld i do now?
#2112 [11:58] <thgilfodrol> KryptoStorm: can you download the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us , and select Custom Install -> Clean Install?
#2113 [11:58] <PreferableFlavor> http://paste.ubuntu.com/23881886/
#2114 [11:59] <PreferableFlavor> there u go Absol
#2115 [11:59] <KryptoStorm> thgilfodrol: did it 1 hour ago because i had another problem :/
#2116 [11:59] <NintendoMan13> http://paste.ubuntu.com/23881889/
#2117 [11:59] <PreferableFlavor> http://paste.ubuntu.com/23881886/
#2118 [12:00] <thgilfodrol> KryptoStorm: after the driver installs, restart your computer and come back here
#2119 [12:00] <thgilfodrol> KryptoStorm: the one I linked should be slightly newer than the one you just installed
#2120 [12:00] <KryptoStorm> thgilfodrol: oh ok i will do it
#2121 [12:01] <PreferableFlavor> Absol: http://paste.ubuntu.com/23881886/
#2122 [12:01] <thgilfodrol> NintendoMan13, PreferableFlavor - you guys have the exact same issue
#2123 [12:01] <PreferableFlavor> oh
#2124 [12:01] <KryptoStorm> thgilfodrol: No that is my current driver
#2125 [12:01] <NintendoMan13> ok
#2126 [12:01] <thgilfodrol> NintendoMan13, PreferableFlavor both of you read the following
#2127 [12:01] <thgilfodrol> the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#2128 [12:02] <PreferableFlavor> okay
#2129 [12:02] <PreferableFlavor> thank you very much
#2130 [12:02] <thgilfodrol> if you would like to downgrade the driver to fix the issue, download the driver installer from http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#2131 [12:02] <NintendoMan13> how can i do that please ?
#2132 [12:02] <thgilfodrol> NintendoMan13: go to the link above, and download it
#2133 [12:03] <KryptoStorm> thgilfodrol: My current driver is : 376.33
#2134 [12:03] <thgilfodrol> KryptoStorm: alright, restart your computer and come back to the chat
#2135 [12:04] <NintendoMan13> I've got the nvidia driver but i'm french and i don't know where is the clean install button
#2136 [12:04] <thgilfodrol> NintendoMan13: it should be in Custom Install
#2137 [12:04] <NintendoMan13> Ok, i look at that
#2138 [12:05] <Hemmo> thgilfodrol thanks minecraft works now
#2139 [12:05] <thgilfodrol> Hemmo: awesome, have fun
#2140 [12:06] * KryptoStorm [KryptoStorm@notlogged] has quit. (Ping timeout: 180 seconds)
#2141 [12:06] <PreferableFlavor> Thgilfodrol: I selected custom install > deselected 3d Vision > and checked the box for clean install
#2142 [12:06] <PreferableFlavor> This will make it work?
#2143 [12:07] <thgilfodrol> PreferableFlavor: that's correct
#2144 [12:07] <NintendoMan13> I wait.
#2145 [12:08] <thgilfodrol> PreferableFlavor: if you're doing a reinstall of the 378.49 driver, you those would be the best steps
#2146 [12:08] * KryptoStorm [KryptoStorm@notlogged] has joined #minecrafthelp
#2147 [12:08] * HugoShadoweyes [HugoShadoweyes@notlogged] has quit. (Quit: Web client closed)
#2148 [12:08] * Hemmo [Hemmo@notlogged] has quit. (Ping timeout: 180 seconds)
#2149 [12:08] <thgilfodrol> PreferableFlavor: if you're downgrading to the 376.33 driver though, you don't need to deselect 3d vision
#2150 [12:08] <KryptoStorm> thgilfodrol: back
#2151 [12:08] * Eloxrad [Eloxrad@notlogged] has quit. (Quit: Web client closed)
#2152 [12:09] <thgilfodrol> KryptoStorm: try minecraft again
#2153 [12:09] * PreferableFlavor [PreferableFlavor@notlogged] has quit. (Ping timeout: 180 seconds)
#2154 [12:09] <KryptoStorm> thgilfodrol: same problem
#2155 [12:09] <NintendoMan13> my computer is very long
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#2158 [12:10] <thgilfodrol> NintendoMan13: all good, when it completes the process minecraft should work again
#2159 [12:11] <NintendoMan13> i need to install PhysX ?
#2160 [12:11] <NintendoMan13> or I deselected the case ?
#2161 [12:11] <thgilfodrol> NintendoMan13: you don't need to touch the other settings
#2162 [12:11] <KryptoStorm> thgilfodrol: So i started minecraft, it launched the game and while it is loading the music plays, but it goes not further than the whote screen
#2163 [12:11] <KryptoStorm> white*
#2164 [12:12] <NintendoMan13> I don't find the 3d vision, where it is ?
#2165 [12:13] <thgilfodrol> NintendoMan13: did you click the driver download I put in chat?
#2166 [12:13] <thgilfodrol> KryptoStorm: one moment
#2167 [12:13] <NintendoMan13> Sorry, i don't understand the question.
#2168 [12:15] * Fryppe [Fryppe@notlogged] has joined #minecrafthelp
#2169 [12:15] <Fryppe> I can't log in to my account
#2170 [12:15] <thgilfodrol> Fryppe: what happens when you try?
#2171 [12:15] <thgilfodrol> NintendoMan13: where did you download the installer from?
#2172 [12:16] <NintendoMan13> No sorry, i just reinstall the last version of nvidia on my computer.
#2173 [12:16] <Fryppe> Wrong email or password even though I can change the password and i just changed it
#2174 [12:16] <thgilfodrol> ??> Fryppe login/throttle
#2175 [12:16] <Absol> Fryppe: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2176 [12:16] <Absol> Fryppe: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2177 [12:16] <thgilfodrol> NintendoMan13: if you can't find 3d vision, just install the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us
#2178 [12:17] <NintendoMan13> Ok, i start the downloading
#2179 [12:17] <Fryppe> ok thanks, i'll wait a while and will try if it works.
#2180 [12:17] <thgilfodrol> Fryppe: good luck!
#2181 [12:18] <NintendoMan13> But i don't understand why ther nvidia driver stop minecraft, can you explain this ?
#2182 [12:18] <thgilfodrol> KryptoStorm: can you try downloading the latest java at https://java.com/en/download/ ?
#2183 [12:18] * Fryppe [Fryppe@notlogged] has quit. (Client Quit)
#2184 [12:18] <thgilfodrol> NintendoMan13: it is a known issue
#2185 [12:18] <KryptoStorm> thgilfodrol ok will try it
#2186 [12:18] <thgilfodrol> NintendoMan13: the 3d vision driver included in the 378.49 driver causes minecraft to crash
#2187 [12:19] <NintendoMan13> But i've never had this problem before
#2188 [12:19] * Xdutchless [Xdutchless@notlogged] has joined #minecrafthelp
#2189 [12:19] <KryptoStorm> thgilfodrol: Newest Java is installed
#2190 [12:20] <thgilfodrol> KryptoStorm: can you go to your launcher, and click on Edit Profile?
#2191 [12:20] <KryptoStorm> thgilfodrol: Yes
#2192 [12:20] <Xdutchless> hey i get the error game ended with bad state (exit code -1073740791) i tried to install java again / minecraft also changed java direction folder
#2193 [12:20] <thgilfodrol> ??> Xdutchless win/dxdiag/manual
#2194 [12:20] <Absol> Xdutchless: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2195 [12:20] <Absol> Xdutchless: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2196 [12:20] * improve [improve@notlogged] has joined #minecrafthelp
#2197 [12:21] <KryptoStorm> thgilfodrol: did it
#2198 [12:21] <improve> i have a little problem with my minecraft! game ended with bad state (exit code -1073740791)
#2199 [12:21] * Dez [Dez@notlogged] has joined #minecrafthelp
#2200 [12:21] <thgilfodrol> ??> improve win/dxdiag/manual
#2201 [12:21] <Absol> improve: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2202 [12:21] <Absol> improve: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2203 [12:22] <Xdutchless> http://paste.ubuntu.com/23881998/
#2204 [12:22] <KryptoStorm> thgilfodrol: and now?
#2205 [12:22] <Dez> Yo can anyone help? i havent been able to log into my account now for 4 days
#2206 [12:22] <thgilfodrol> KryptoStorm: hold on
#2207 [12:22] <thgilfodrol> Dez: what happens when you try?
#2208 [12:23] <Dez> let me get a screen shot
#2209 [12:23] <improve> http://paste.ubuntu.com/23882003/
#2210 [12:23] <improve> http://paste.ubuntu.com/23882003/
#2211 [12:23] <Dez> http://prntscr.com/e1inqx
#2212 [12:23] <Dez> thats what it sayd
#2213 [12:23] <NintendoMan13> ok the 376.33 nvidia driver installation start
#2214 [12:24] <thgilfodrol> NintendoMan13: alright, wait for it to finish
#2215 [12:24] <thgilfodrol> Xdutchless: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#2216 [12:24] <improve> http://paste.ubuntu.com/23882003/
#2217 [12:24] <Xdutchless> ok thanks going to try that
#2218 [12:24] <thgilfodrol> Xdutchless: if you would like to downgrade the driver to fix the issue, download the driver installer from http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#2219 [12:25] <thgilfodrol> improve: I see it, one moment
#2220 [12:25] <thgilfodrol> ??> improve launcher/game-output
#2221 [12:25] <Absol> improve: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2222 [12:25] <Absol> improve: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2223 [12:25] <thgilfodrol> improve: when the game crashes, can you give me that log?
#2224 [12:26] <Dez> http://prntscr.com/e1inqx Thats what happens when i try to log into mc, its been happening for 4 days now
#2225 [12:26] <NintendoMan13> it's very very long
#2226 [12:26] <NintendoMan13> But in the 376.33 nvidia driver, don't have the 3d vision ?
#2227 [12:26] <thgilfodrol> NintendoMan13: no problem, just need to wait
#2228 [12:27] <improve> @thgilfodrol http://paste.ubuntu.com/23882019/
#2229 [12:27] <thgilfodrol> ??> Dez tools/hjt
#2230 [12:27] <Absol> Dez: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2231 [12:27] <Absol> Dez: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2232 [12:28] <improve> ...?
#2233 [12:29] <KryptoStorm> ...
#2234 [12:29] <thgilfodrol> improve: that's odd, I'm seeing an error that should not be happening with your computer's hardware
#2235 [12:29] * DarkNoddy [DarkNoddy@notlogged] has quit. (Ping timeout: 194 seconds)
#2236 [12:30] <NintendoMan13> Yes, Minecraft is working !!! Thank you very much ! And good luck for the other
#2237 [12:30] <improve> whats the problem? :/
#2238 [12:30] <thgilfodrol> NintendoMan13: thank you, have fun
#2239 [12:30] <NintendoMan13> You too thgilfodrol
#2240 [12:30] <KryptoStorm> I can't play minecraft D:
#2241 [12:30] <thgilfodrol> improve: you're getting a crash usually caused by nvidia hardware when you only appear to have an intel gpu
#2242 [12:31] <thgilfodrol> KryptoStorm: one moment
#2243 [12:31] * NintendoMan13 [NintendoMan13@notlogged] has quit. (Quit: Web client closed)
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#2245 [12:31] <improve> what can i do?
#2246 [12:31] <thgilfodrol> improve: hold on
#2247 [12:31] <improve> ok
#2248 [12:32] * Xdutchless [Xdutchless@notlogged] has quit. (Ping timeout: 180 seconds)
#2249 [12:32] <thgilfodrol> KryptoStorm: once you're in Program Files, can you go to Java -> jre1.8.0_121 -> bin?
#2250 [12:32] <KryptoStorm> Yes
#2251 [12:32] * Xdutchless [Xdutchless@notlogged] has joined #minecrafthelp
#2252 [12:33] <thgilfodrol> KryptoStorm: once you're there, do you see a file named javaw.exe?
#2253 [12:33] <Xdutchless> thanks this fixed it
#2254 [12:33] <thgilfodrol> Xdutchless: awesome, have fun
#2255 [12:33] * mishift [mishift@notlogged] has joined #minecrafthelp
#2256 [12:33] <KryptoStorm> Yews there is a .exe called javaw
#2257 [12:33] * mishift [mishift@notlogged] has quit. (Client Quit)
#2258 [12:34] <thgilfodrol> KryptoStorm: alright, now go to your minecraft launcher again, and click on Edit Profile (if you haven't already)
#2259 [12:34] <thgilfodrol> KryptoStorm: then at the bottom, look for something like "Java Settings (Advanced)"
#2260 [12:34] <thgilfodrol> KryptoStorm: can you enable the "Executable" option?
#2261 [12:35] <KryptoStorm> There are Java Arguments
#2262 [12:35] <KryptoStorm> I see ok now?
#2263 [12:35] <thgilfodrol> KryptoStorm: the executable setting should be above the JVM arguments
#2264 [12:36] <KryptoStorm> Yes got it enabled
#2265 [12:36] * Xdutchless [Xdutchless@notlogged] has quit. (Ping timeout: 180 seconds)
#2266 [12:36] <thgilfodrol> KryptoStorm: now in the text box to the right of the checkbox, delete the existing file path and type in: C:\Program Files\Java\jre1.8.0_121\bin\javaw.exe
#2267 [12:37] <thgilfodrol> improve: do you have an nvidia graphics card?
#2268 [12:37] <improve> yes
#2269 [12:37] <KryptoStorm> Ok did it
#2270 [12:37] <KryptoStorm> thgilfodrol: just save it or?
#2271 [12:38] <thgilfodrol> KryptoStorm: yeah, just save the profile
#2272 [12:38] <KryptoStorm> Ok
#2273 [12:38] <thgilfodrol> KryptoStorm: now try launching minecraft again
#2274 [12:38] <KryptoStorm> ok
#2275 [12:38] <thgilfodrol> improve: do you know what nvidia graphics card it is?
#2276 [12:38] <KryptoStorm> thgilfodrol: not working, it launches and then it is going back to start
#2277 [12:39] <thgilfodrol> ??> KryptoStorm launcher/log
#2278 [12:39] <Absol> KryptoStorm: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2279 [12:39] <Absol> KryptoStorm: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2280 [12:39] <improve> nvidia geforce 610M
#2281 [12:39] <KryptoStorm> http://paste.ubuntu.com/23882090/
#2282 [12:40] <thgilfodrol> improve: are you on windows 8.1?
#2283 [12:40] <improve> yes
#2284 [12:40] <thgilfodrol> improve: one moment
#2285 [12:41] <thgilfodrol> improve: download and install the driver at http://www.nvidia.com/download/driverResults.aspx/113446/en-us , and select Custom Install -> Clean Install
#2286 [12:41] <improve> ok wait a sec
#2287 [12:42] <KryptoStorm> thgilfodrol: i got the path wrong, but now i am facing the same problem
#2288 [12:42] * Wastingmylife1 [Wastingmylife1@notlogged] has joined #minecrafthelp
#2289 [12:43] <KryptoStorm> thgilfodrol: I can't see anything, only a white screen, minecraft is working, i can click on buttons but i dont see them
#2290 [12:43] <thgilfodrol> KryptoStorm: can I get the new launcher log?
#2291 [12:43] <KryptoStorm> Of course+
#2292 [12:44] <Wastingmylife1> I cant get into MC it says it cant render aspects of the game was working fine on a windows 10 insider build heres dxdiag log http://paste.ubuntu.com/23882102/
#2293 [12:45] <KryptoStorm> It seems to work but it is a white screen
#2294 [12:45] <KryptoStorm> http://paste.ubuntu.com/23882122/
#2295 [12:45] <Wastingmylife1> should i system restore i have a restore point back to when it worked
#2296 [12:45] <thgilfodrol> Wastingmylife1: one moment
#2297 [12:47] <KryptoStorm> thgilfodrol: http://paste.ubuntu.com/23882122/
#2298 [12:47] <thgilfodrol> Wastingmylife1: download and install the first driver listed on this page: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#2299 [12:48] <thgilfodrol> ??> KryptoStorm tools/hjt
#2300 [12:48] <Absol> KryptoStorm: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2301 [12:48] <Absol> KryptoStorm: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2302 [12:48] <Wastingmylife1> Or use dxdiag does the same thing
#2303 [12:48] <thgilfodrol> Wastingmylife1: what do you mean?
#2304 [12:49] * improve [improve@notlogged] has quit. (Ping timeout: 180 seconds)
#2305 [12:49] <KryptoStorm> Who to run this?
#2306 [12:49] <Wastingmylife1> dxdiag does the same thing as Hijackthis
#2307 [12:49] * katsacraft [katsacraft@notlogged] has joined #minecrafthelp
#2308 [12:49] <thgilfodrol> Wastingmylife1: they are different tools
#2309 [12:49] <Wastingmylife1> o
#2310 [12:49] * florentn [florentn@notlogged] has joined #minecrafthelp
#2311 [12:49] <thgilfodrol> KryptoStorm: after you download and run the tool, click on Start Program
#2312 [12:49] <florentn> hey
#2313 [12:49] <thgilfodrol> hello florentn
#2314 [12:49] * pandie_survivals [pandie_survivals@notlogged] has joined #minecrafthelp
#2315 [12:49] * improve [improve@notlogged] has joined #minecrafthelp
#2316 [12:49] <florentn> i have problem with minecraft
#2317 [12:50] <thgilfodrol> florentn: what is the problem?
#2318 [12:50] <improve> i'm restarted pc and now im back
#2319 [12:50] <pandie_survivals> how can i download minecraft to my windows 10 PC? thats not the Beta
#2320 [12:50] <thgilfodrol> improve: try launching minecraft now
#2321 [12:51] <thgilfodrol> pandie_survivals: did you buy the PC version of minecraft?
#2322 [12:51] <improve> wait i do graphics driver update
#2323 [12:51] <pandie_survivals> I think i have...
#2324 [12:51] <florentn> i install minecraft demo to play ( Ohoh, it looks like the game has crashed! sorry for the iconvenience :( ?
#2325 [12:51] <thgilfodrol> ??> florentn launcher/crash-log
#2326 [12:51] <Absol> florentn: We need to see your crash log, which appears after a crash.
#2327 [12:51] <Wastingmylife1> it says it cant run on my PC. is it because im on an insider build? Brb gonna system restore
#2328 [12:51] <Absol> florentn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2329 [12:51] * katsacraft [katsacraft@notlogged] has quit. (Client Quit)
#2330 [12:51] * paulmiller01 [paulmiller01@notlogged] has joined #minecrafthelp
#2331 [12:51] <florentn> how to repair that problem ?
#2332 [12:52] <thgilfodrol> pandie_survivals: minecraft windows 10 edition is different from minecraft PC edition
#2333 [12:52] <KryptoStorm> http://paste.ubuntu.com/23882161/
#2334 [12:52] <thgilfodrol> florentn: follow the instructions Absol sent to you
#2335 [12:52] <florentn> ok
#2336 [12:52] <florentn> send me
#2337 [12:52] <paulmiller01> hey guys, i have an account with minecraft and can login but the email i used i aint able to login too, is there any way to change my email for minecraft or do i have to re-buy the game again?
#2338 [12:52] <florentn> help plsss ?
#2339 [12:52] <thgilfodrol> ??> florentn launcher/crash-log
#2340 [12:52] <Absol> florentn: We need to see your crash log, which appears after a crash.
#2341 [12:52] <Absol> florentn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2342 [12:52] <florentn> wait
#2343 [12:53] * katsacraft [katsacraft@notlogged] has joined #minecrafthelp
#2344 [12:53] <thgilfodrol> ??> paulmiller01 account/send-email
#2345 [12:53] <Absol> paulmiller01: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2346 [12:53] <Absol> paulmiller01: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2347 [12:53] <KryptoStorm> thgilfodrol:http://paste.ubuntu.com/23882161/
#2348 [12:53] * paulmiller01 [paulmiller01@notlogged] has quit. (Client Quit)
#2349 [12:54] <thgilfodrol> KryptoStorm: one moment
#2350 [12:54] <KryptoStorm> If this doesnt help i give up D:
#2351 [12:54] * katsacraft_ [katsacraft_@notlogged] has joined #minecrafthelp
#2352 [12:54] <KryptoStorm> ok
#2353 [12:54] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#2354 [12:55] <florentn> heyyyy
#2355 [12:55] <thgilfodrol> hello
#2356 [12:55] <pandie_survivals> Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft. - this is what comes up when i try to run Minecraft??????
#2357 [12:55] * Malasangre [Malasangre@notlogged] has joined #minecrafthelp
#2358 [12:55] <florentn> please help
#2359 [12:55] <improve> thank you thgilfodrol
#2360 [12:56] <improve> <3
#2361 [12:56] <thgilfodrol> improve: glad it's working, have fun
#2362 [12:56] <florentn> who help me with minecraft ?
#2363 [12:56] <thgilfodrol> florentn: have you done the instructions from Absol yet?
#2364 [12:56] <Malasangre> can´t find other games in LAN
#2365 [12:56] <thgilfodrol> ??> pandie_survivals win/reinst
#2366 [12:56] <Absol> pandie_survivals: You may need to reinstall the locally installed files that Minecraft puts into place.
#2367 [12:56] <katsacraft_> http://paste.ubuntu.com/23882124/'
#2368 [12:56] <Absol> pandie_survivals: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2369 [12:56] <KryptoStorm> Why does it work by everyone expect me D:
#2370 [12:56] <improve> ye
#2371 [12:56] <florentn> i dont know what say he
#2372 [12:57] <florentn> thgilfodrol help me plss
#2373 [12:57] <thgilfodrol> florentn: you just need to read Absol's instructions
#2374 [12:57] <florentn> but i dont know how to get transtacion ID ?
#2375 [12:57] <florentn> i have demo minecraft
#2376 [12:57] <thgilfodrol> KryptoStorm: stay in the chat, I'll see if I can find a cause
#2377 [12:58] <thgilfodrol> ??> florentn irc/multitasking
#2378 [12:58] <Absol> florentn: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#2379 [12:58] <KryptoStorm> I tahnk you for that. I will wait
#2380 [12:58] <florentn> i dont know where is irc/multiasking ?
#2381 [12:58] <thgilfodrol> ??> florentn launcher/crash-log
#2382 [12:58] <Absol> florentn: We need to see your crash log, which appears after a crash.
#2383 [12:58] <Absol> florentn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2384 [12:58] <thgilfodrol> ??> florentn bot
#2385 [12:58] <Absol> florentn: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2386 [12:58] * PreferableFlavor [PreferableFlavor@notlogged] has joined #minecrafthelp
#2387 [12:58] <florentn> http://paste.ubuntu.com/23882170/
#2388 [12:59] <florentn> http://paste.ubuntu.com/23882170/
#2389 [12:59] <florentn> this is my crash
#2390 [12:59] <thgilfodrol> florentn: unfortunately, your graphics card is unsupported by Minecraft on Windows 10
#2391 [12:59] <PreferableFlavor> I updated my nvidia drivers which made me unable to launch mc. so I when back and performed a clean install without the 3D thing like you guys said but now my computer is running very slow
#2392 [12:59] <thgilfodrol> florentn: to be able to play the game, you should either downgrade your computer to Windows 7 or buy a new pc
#2393 [13:00] * improve [improve@notlogged] has quit. (Ping timeout: 180 seconds)
#2394 [13:00] <florentn> wtf ! thanks
#2395 [13:00] <thgilfodrol> florentn: np, good luck
#2396 [13:00] <florentn> dont have any menu other ?
#2397 [13:00] <florentn> for play
#2398 [13:00] <florentn> for play
#2399 [13:00] * Malasangre [Malasangre@notlogged] has left #minecrafthelp
#2400 [13:00] <pandie_survivals> <Absol> its still not working?
#2401 [13:00] <thgilfodrol> PreferableFlavor: the 3d vision driver shouldn't have an impact on the computer's speed, can you describe what's happening?
#2402 [13:01] <thgilfodrol> ??> pandie_survivals launcher/log
#2403 [13:01] <Absol> pandie_survivals: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2404 [13:01] <Absol> pandie_survivals: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2405 [13:01] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#2406 [13:01] <PreferableFlavor> well I tried to launch mc after and it worked. but I had 5 fps. Also i was typing a skype message and the words came up like 10 seconds after i typed them
#2407 [13:01] * florentn [florentn@notlogged] has quit. (Quit: Web client closed)
#2408 [13:02] <thgilfodrol> PreferableFlavor: can you go to your desktop, and right click any open space?
#2409 [13:02] <PreferableFlavor> okay
#2410 [13:02] <thgilfodrol> PreferableFlavor: look for something like "Nvidia control panel"
#2411 [13:02] <PreferableFlavor> opened
#2412 [13:02] <thgilfodrol> PreferableFlavor: click on that
#2413 [13:03] * KryptoStorm [KryptoStorm@notlogged] has quit. (Ping timeout: 180 seconds)
#2414 [13:03] <zkxs> ??> PreferableFlavor gpu/nvidia/optimus
#2415 [13:03] <Absol> PreferableFlavor: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#2416 [13:03] <PreferableFlavor> well I clicked it
#2417 [13:03] <PreferableFlavor> it made my screen spasam
#2418 [13:03] <PreferableFlavor> then nothing happened
#2419 [13:04] <zkxs> PreferableFlavor: Check out the link Absol just sent you
#2420 [13:04] <thgilfodrol> ??> PreferableFlavor win/dxdiag
#2421 [13:04] <Absol> PreferableFlavor: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2422 [13:04] <PreferableFlavor> now the nvidia control panel option is missing
#2423 [13:04] <PreferableFlavor> its not there anymore
#2424 [13:04] <zkxs> Oh, that's weird
#2425 [13:04] <zkxs> PreferableFlavor: Is Nvidia control panel in your start menu?
#2426 [13:05] <PreferableFlavor> no
#2427 [13:05] * Nate_ [Nate_@notlogged] has joined #minecrafthelp
#2428 [13:06] <zkxs> PreferableFlavor: Then I suppose you should follow the instructions in absol's other link to get a dxdiag report
#2429 [13:06] <PreferableFlavor> http://paste.ubuntu.com/23881886/
#2430 [13:06] <PreferableFlavor> I already did that
#2431 [13:06] <PreferableFlavor> i was here an hour ago
#2432 [13:06] * Nate_ [Nate_@notlogged] has quit. (Client Quit)
#2433 [13:06] <thgilfodrol> PreferableFlavor: can you generate a new one?
#2434 [13:06] <PreferableFlavor> oh
#2435 [13:06] <PreferableFlavor> okay
#2436 [13:08] <PreferableFlavor> http://paste.ubuntu.com/23882245/
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#2438 [13:09] * DarkNoddy [DarkNoddy@notlogged] has quit. (Ping timeout: 194 seconds)
#2439 [13:09] <Cobalt_> My minecraft keeps crashing with the code exit code -1073740791, anything to solve it with?
#2440 [13:10] * grasshopper102 [grasshopper102@notlogged] has joined #minecrafthelp
#2441 [13:10] <thgilfodrol> ??> Cobalt_ win/dxdiag
#2442 [13:10] <Absol> Cobalt_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2443 [13:10] * DarkNoddy [DarkNoddy@notlogged] has joined #minecrafthelp
#2444 [13:10] <PreferableFlavor> did u guys get my link?
#2445 [13:10] <PreferableFlavor> http://paste.ubuntu.com/23882245/
#2446 [13:10] * throwupchicken [throwupchicken@notlogged] has joined #minecrafthelp
#2447 [13:11] <thgilfodrol> yeah
#2448 [13:11] <throwupchicken> I am unable to launch minecraft
#2449 [13:11] <throwupchicken> Completely ignored arguments: [--nativeLauncherVersion, 307] [14:08:58] [Client thread/INFO]: Setting user: throwupchicken [14:08:58] [Client thread/INFO]: LWJGL Version: 2.9.4
#2450 [13:11] <PreferableFlavor> throwupchicken
#2451 [13:12] <throwupchicken> yes
#2452 [13:12] <PreferableFlavor> its ur graphics drivers
#2453 [13:12] <PreferableFlavor> the new nvidia ones
#2454 [13:12] <PreferableFlavor> they break minecraft
#2455 [13:12] <throwupchicken> hmmm
#2456 [13:12] <throwupchicken> thanks
#2457 [13:12] <throwupchicken> so i gotta reroll?
#2458 [13:12] <thgilfodrol> ??> throwupchicken win/dxdiag
#2459 [13:12] <Absol> throwupchicken: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2460 [13:12] <PreferableFlavor> let absol help u
#2461 [13:12] <throwupchicken> thankyou
#2462 [13:12] <PreferableFlavor> hes a proffessional
#2463 [13:12] <thgilfodrol> PreferableFlavor: can you install the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us ?
#2464 [13:13] <thgilfodrol> Absol is a professional bot
#2465 [13:13] <grasshopper102> my pixel format isnt accepted, and i cant launch my minecraft could anyone help me?
#2466 [13:13] <thgilfodrol> ??> grasshopper102 win/dxdiag
#2467 [13:13] <Absol> grasshopper102: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2468 [13:14] <Cobalt_> Here's my dxdiag
#2469 [13:14] <Cobalt_> http://paste.ubuntu.com/23882279/
#2470 [13:14] <grasshopper102> i tried. i have the link to my dxdiag
#2471 [13:14] <grasshopper102> http://paste.ubuntu.com/23882236/
#2472 [13:15] <thgilfodrol> Cobalt_: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#2473 [13:15] <PreferableFlavor> thgilfodrol: im getting it now. but the reason I updated was because without the new graphics drivers all of my other games broke. like they were laggy
#2474 [13:15] * pandie_survivals [pandie_survivals@notlogged] has quit. (Quit: Web client closed)
#2475 [13:15] * jontezx1 [jontezx1@notlogged] has joined #minecrafthelp
#2476 [13:15] <Cobalt_> Better drivers>Minecraft, oh well, thanks for the help
#2477 [13:15] <thgilfodrol> Cobalt_: if you would like to downgrade, download the driver from http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#2478 [13:15] * Cobalt_ [Cobalt_@notlogged] has quit. (Quit: Web client closed)
#2479 [13:15] <thgilfodrol> Cobalt_: you can also fix it while keeping the latest
#2480 [13:15] <thgilfodrol> oh, he left
#2481 [13:16] <thgilfodrol> PreferableFlavor: if you want to keep the latest drivers, you could
#2482 [13:16] <thgilfodrol> PreferableFlavor: there's a different set of instructions for that though
#2483 [13:16] <PreferableFlavor> well im already getting this one
#2484 [13:17] <PreferableFlavor> let me install this then update to the latest ones using the new instructions
#2485 [13:17] <thgilfodrol> grasshopper102: download the driver at https://downloadcenter.intel.com/download/22167 , then restart your computer and try minecraft again
#2486 [13:17] <thgilfodrol> grasshopper102: if it doesn't work, join back to this chat
#2487 [13:17] <grasshopper102> okay. thank you.
#2488 [13:18] <PreferableFlavor> im getting the 376.33 drivers
#2489 [13:18] <PreferableFlavor> then I want to update after that
#2490 [13:18] <PreferableFlavor> is that possible
#2491 [13:19] <thgilfodrol> PreferableFlavor: yes, but you may as well just get latest and deselect 3dvision- the drivers overwrite each other
#2492 [13:19] <PreferableFlavor> okay
#2493 [13:19] <PreferableFlavor> I need to restart my computer firs
#2494 [13:19] <PreferableFlavor> Ill join back in here when Im finished
#2495 [13:19] <thgilfodrol> we'll be here
#2496 [13:19] <jontezx1> why can i only play minecraft demo version? i migrated my account before and i was able to play but now i can only play demo version.
#2497 [13:20] <thgilfodrol> jontezx1: are you using the correct login details?
#2498 [13:20] <jontezx1> yes i am
#2499 [13:20] <thgilfodrol> ??> jontezx1 account/bug/demo
#2500 [13:20] <Absol> jontezx1: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2501 [13:23] * grasshopper102 [grasshopper102@notlogged] has quit. (Ping timeout: 180 seconds)
#2502 [13:23] * PreferableFlavor [PreferableFlavor@notlogged] has quit. (Ping timeout: 180 seconds)
#2503 [13:26] * Cookie0004 [Cookie0004@notlogged] has joined #minecrafthelp
#2504 [13:35] * PreferableFlavor [PreferableFlavor@notlogged] has joined #minecrafthelp
#2505 [13:35] <PreferableFlavor> Im back and the drivers are installing
#2506 [13:35] <PreferableFlavor> I hope this works
#2507 [13:35] <thgilfodrol> alright
#2508 [13:36] <thgilfodrol> the last time you were here the nvidia gpu failed to initialize I think, so you were running off your intel gpu
#2509 [13:36] <PreferableFlavor> I unchecked the 3D vision driver and check the clean install box
#2510 [13:37] <PreferableFlavor> It says Installing Graphics Driver
#2511 [13:37] <PreferableFlavor> but the green bar is not moving
#2512 [13:37] <PreferableFlavor> woah
#2513 [13:37] <PreferableFlavor> my screen just flickered
#2514 [13:38] * TroubPlays [TroubPlays@notlogged] has joined #minecrafthelp
#2515 [13:38] <PreferableFlavor> IT WORKED
#2516 [13:38] <PreferableFlavor> YAY
#2517 [13:38] <TroubPlays> Hello
#2518 [13:38] <TroubPlays> I cant log in my minecraft account
#2519 [13:38] <PreferableFlavor> I can play minecraft again
#2520 [13:39] <thgilfodrol> TroubPlays: what happens when you try?
#2521 [13:39] <thgilfodrol> PreferableFlavor: awesome, have fun
#2522 [13:39] <TroubPlays> if i wanna log me in my password is wrong
#2523 [13:39] <TroubPlays> if i wanna log me in my password is wrong
#2524 [13:40] * TroubPlays [TroubPlays@notlogged] has left #minecrafthelp
#2525 [13:41] <PreferableFlavor> OH WAIT
#2526 [13:41] <PreferableFlavor> Im getting the same error from when I started. Mc crashes when I try to launch
#2527 [13:42] <thgilfodrol> ??> PreferableFlavor launcher/crash-log
#2528 [13:42] <Absol> PreferableFlavor: We need to see your crash log, which appears after a crash.
#2529 [13:42] <Absol> PreferableFlavor: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2530 [13:42] * willow [willow@notlogged] has joined #minecrafthelp
#2531 [13:43] <PreferableFlavor> there is no crashlog
#2532 [13:43] <thgilfodrol> can you paste what logs you have?
#2533 [13:43] <willow> okidoki, i have a really super old pc and minecraft will not work
#2534 [13:43] <PreferableFlavor> this popped up again Completely ignored arguments: [--nativeLauncherVersion, 307]
#2535 [13:44] <thgilfodrol> ??> willow win/dxdiag
#2536 [13:44] <Absol> willow: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2537 [13:44] <willow> thank you
#2538 [13:44] <thgilfodrol> ??> PreferableFlavor launcher/game-output
#2539 [13:44] <Absol> PreferableFlavor: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2540 [13:44] <Absol> PreferableFlavor: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2541 [13:45] <PreferableFlavor> http://paste.ubuntu.com/23882449/
#2542 [13:46] <thgilfodrol> can you try it again without mods?
#2543 [13:47] <PreferableFlavor> [14:46:50] [main/INFO]: Setting user: PreferableFlavor [14:46:50] [main/INFO]: (Session ID is <censored>) Completely ignored arguments: [--nativeLauncherVersion, 307] [14:46:50] [Client thread/INFO]: LWJGL Version: 2.9.1
#2544 [13:47] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#2545 [13:47] <PreferableFlavor> I unchecked the 3D vision thing
#2546 [13:47] <PreferableFlavor> want me to do it agian?
#2547 [13:48] <thgilfodrol> can I get another dxdiag?
#2548 [13:49] * abigaily [abigaily@notlogged] has joined #minecrafthelp
#2549 [13:49] <PreferableFlavor> Im going to try to reinstall the drivers
#2550 [13:49] <PreferableFlavor> but this time
#2551 [13:49] <PreferableFlavor> im not checking clean install
#2552 [13:49] <PreferableFlavor> http://paste.ubuntu.com/23882468/
#2553 [13:50] <thgilfodrol> alright
#2554 [13:51] <PreferableFlavor> does this look right?
#2555 [13:51] <PreferableFlavor> https://gyazo.com/93df22347422ba73c6ccaa3ca3905015
#2556 [13:51] <PreferableFlavor> ??> PreferableFlavor win/dxdiag
#2557 [13:51] <Absol> PreferableFlavor: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2558 [13:51] <PreferableFlavor> tee hee
#2559 [13:51] <thgilfodrol> looks about right
#2560 [13:52] <thgilfodrol> you can also do ??< to tell something to yourself in pm
#2561 [13:52] <PreferableFlavor> ??< hi
#2562 [13:53] <thgilfodrol> a factoid to yourself*
#2563 [13:53] <PreferableFlavor> ??< PreferableFlavor you're awesome
#2564 [13:53] <PreferableFlavor> whats a factoid
#2565 [13:53] <thgilfodrol> win/dxdiag is a afctoid
#2566 [13:53] <thgilfodrol> factoid*
#2567 [13:53] <thgilfodrol> well, an example of one
#2568 [13:53] <PreferableFlavor> ??< PreferableFlavor win/dxdaig
#2569 [13:54] <PreferableFlavor> ??< win/dxdiag
#2570 [13:54] <PreferableFlavor> oh
#2571 [13:54] * Fyrstikken [Fyrstikken@notlogged] has joined #minecrafthelp
#2572 [13:54] <PreferableFlavor> okay
#2573 [13:54] <PreferableFlavor> after reinstalling
#2574 [13:54] <PreferableFlavor> and doing that exact thing
#2575 [13:55] <PreferableFlavor> still
#2576 [13:55] <Fyrstikken> anyone know how to fix problems about corrupt world ?
#2577 [13:55] <PreferableFlavor> its crashing
#2578 [13:55] <thgilfodrol> ??> Fyrstikken tools/mcedit
#2579 [13:55] <Absol> Fyrstikken: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#2580 [13:55] <PreferableFlavor> same problem
#2581 [13:55] <Absol> Fyrstikken: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#2582 [13:56] <Fyrstikken> lol thanks
#2583 [13:56] <Fyrstikken> anyone know the reason why a world gets corrupt tho ?
#2584 [13:56] <thgilfodrol> Fyrstikken: a bunch of reasons
#2585 [13:56] <PreferableFlavor> thgilfodrol: its still crashing.
#2586 [13:56] <thgilfodrol> Fyrstikken: failing hard drive, crashed server/client, improper client shutdowns, 2 things accessing the world at the same time, etc
#2587 [13:57] <Fyrstikken> i mean, im playing skyfactory 3, everything goes smoothly, all harddrives and such r all good to go, and then suddenly open a chest and it crashes
#2588 [13:57] <thgilfodrol> Fyrstikken: sounds like an issue with a mod
#2589 [13:57] <PreferableFlavor> Thats fun
#2590 [13:57] <thgilfodrol> ??> Fyrstikken mods
#2591 [13:57] <Absol> Fyrstikken: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2592 [13:57] <Absol> Fyrstikken: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2593 [13:57] <PreferableFlavor> I cant even launch the F****** game
#2594 [13:57] <thgilfodrol> Fyrstikken: the #ftb channel is better suited for resolving mod issues
#2595 [13:58] <thgilfodrol> PreferableFlavor: yeah, I guess you'll just have to try using the previous driver then
#2596 [13:58] <thgilfodrol> PreferableFlavor: the link is http://www.nvidia.com/download/driverResults.aspx/113444/en-us
#2597 [13:58] <PreferableFlavor> k
#2598 [13:58] <PreferableFlavor> is this going to be fixed soon?
#2599 [13:58] <PreferableFlavor> because its annoying
#2600 [13:58] <GreyVulpine> From nvidia, yes.
#2601 [13:59] <Fyrstikken> okay, thank you, sorry for the mislead on that with sf3
#2602 [14:01] * bohrx [bohrx@notlogged] has joined #minecrafthelp
#2603 [14:01] <PreferableFlavor> thgilfodrol: is this the driver just before the new one. or later back
#2604 [14:01] <thgilfodrol> it should be the 376.33 driver, released in december
#2605 [14:02] <bohrx> hi my game is crashing before opening
#2606 [14:02] <thgilfodrol> (1 version behind latest)
#2607 [14:02] <bohrx> the exit code ois
#2608 [14:02] <bohrx> 1073741819
#2609 [14:02] <thgilfodrol> ??> bohrx win/dxdiag
#2610 [14:02] <Absol> bohrx: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2611 [14:02] <thgilfodrol> oh wait
#2612 [14:02] <thgilfodrol> ??> bohrx launcher/log
#2613 [14:02] <Absol> bohrx: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2614 [14:02] <Absol> bohrx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2615 [14:02] * what [what@notlogged] has joined #minecrafthelp
#2616 [14:02] <bohrx> well i tried but that didnt help either
#2617 [14:03] <thgilfodrol> bohrx: post the links to the logs here
#2618 [14:03] <what> anyone else not able to log into their account or get emails
#2619 [14:03] <thgilfodrol> bohrx: those steps are meant to provide more information
#2620 [14:03] <what> i clicked forgot password but didnt get any email
#2621 [14:03] <thgilfodrol> what: emailandfodlers
#2622 [14:03] <bohrx> i reinstalled the game and even reinstalled java
#2623 [14:03] <thgilfodrol> damn it
#2624 [14:03] <thgilfodrol> what: have you checked the spam or junk folders, for all of your emails?
#2625 [14:03] <what> yeah
#2626 [14:03] <what> maybe i migrated my account or some shit
#2627 [14:03] <Absol> what: Please keep it civil
#2628 [14:04] <thgilfodrol> what: what was your username?
#2629 [14:04] <thgilfodrol> bohrx: can you get me the launcher log?
#2630 [14:04] <what> inquisitor1323
#2631 [14:04] * abigaily [abigaily@notlogged] has quit. (Quit: Web client closed)
#2632 [14:04] <thgilfodrol> what: nope, not migrated
#2633 [14:04] <bohrx> ya waita sec
#2634 [14:04] <thgilfodrol> what: how long have you waited?
#2635 [14:05] * PreferableFlavor [PreferableFlavor@notlogged] has quit. (Ping timeout: 180 seconds)
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#2638 [14:05] <bohrx> just one more minute
#2639 [14:05] <thgilfodrol> all good
#2640 [14:05] <bohrx> tnx
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#2644 [14:08] <bohrx> hay i just reinstalled the game and its doin like its running for the first time an its downloadi g some stuff u know
#2645 [14:09] <bohrx> ii know that wont fix it any way so ill have to wait till it downloads these stuff which will tke about a min on my internet
#2646 [14:09] <bohrx> then i will send the launcher logs
#2647 [14:09] <what> well thats dumb
#2648 [14:09] <what> i guess i literally lost my minecraft account
#2649 [14:09] <bohrx> daimn
#2650 [14:09] <thgilfodrol> ??> what account/send-email
#2651 [14:09] <Absol> what: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2652 [14:09] <Absol> what: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2653 [14:10] <what> i dont know my gift code
#2654 [14:10] <what> i bought it legit 6 years ago
#2655 [14:10] <thgilfodrol> what: if you no longer have access to the transaction id, try substituting it for any and all payment information about the purchase in the email to mojang
#2656 [14:10] <what> i think i migrated it in september
#2657 [14:11] <what> like it was registered to an email
#2658 [14:11] <what> but i dont know if its the same email or a different one
#2659 [14:11] <what> but i tried all my emails
#2660 [14:11] <what> and the forgot password doesnt work
#2661 [14:11] <bohrx> http://paste.ubuntu.com/23882630/
#2662 [14:12] <bohrx> guys thats the link
#2663 [14:12] <bohrx> of my launcher logs
#2664 [14:14] * dominicin [dominicin@notlogged] has joined #minecrafthelp
#2665 [14:14] <bohrx> hi my game is crashing
#2666 [14:14] <thgilfodrol> ??> bohrx win/dxdiag
#2667 [14:14] <Absol> bohrx: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2668 [14:15] <bohrx> bhttp://paste.ubuntu.com/23882630/
#2669 [14:15] <bohrx> thats it
#2670 [14:15] <thgilfodrol> that's not the dxdiag
#2671 [14:15] <bohrx> oh i thaufght u needed the launcheer logs
#2672 [14:16] <thgilfodrol> yeah, I've got the info I needed from launcher logs but need info from your dxdiag
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#2678 [14:18] <bohrx> http://paste.ubuntu.com/23882667/
#2679 [14:18] <bohrx> thats the dixdiag
#2680 [14:19] <thgilfodrol> one moment
#2681 [14:19] <thgilfodrol> bohrx: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#2682 [14:19] <bohrx> tyt
#2683 [14:20] <thgilfodrol> bohrx: to downgrade, download the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#2684 [14:20] <bohrx> well i tried running the game on integrated graphics
#2685 [14:20] <bohrx> didnt work too
#2686 [14:20] <thgilfodrol> bohrx: read the instructions
#2687 [14:20] <bohrx> i will try downgrading any way
#2688 [14:20] <bohrx> tnx
#2689 [14:21] <bohrx> :)
#2690 [14:22] * DrogleBecher [DrogleBecher@notlogged] has joined #minecrafthelp
#2691 [14:22] <DrogleBecher> Helo
#2692 [14:22] <DrogleBecher> i really need help
#2693 [14:22] * bohrx [bohrx@notlogged] has quit. (Quit: Web client closed)
#2694 [14:23] <DrogleBecher> i bought this account like 4 years ago and i know my ingame name and my password but i do not know what my email was, if mojang would tell me the first letter i would recognize
#2695 [14:23] <GreyVulpine> DrogleBecher - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#2702 [14:30] <ZYuuKun> I have problem with Minecraft. I can't open it. It's look like crash. It write ''[21:21:02 INFO]: Ignoring visibility rule and showing launcher due to a game crash [21:21:02 INFO]: Deleting C:\Users\ZYash\AppData\Roaming\.minecraft\versions\1.11.2\1.11.2-natives-466355317078 [21:21:02 WARN]: Couldn't delete C:\Users\ZYash\AppData\Roaming\.minecraft\versions\1.11.2\1.11.2-natives-466355317078 - scheduling for d
#2703 [14:31] <mattym> ??> ZYuuKun launcher/log
#2704 [14:31] <Absol> ZYuuKun: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2705 [14:31] <Absol> ZYuuKun: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2706 [14:31] <ZYuuKun> http://paste.ubuntu.com/23882742/ Here it is
#2707 [14:32] <mattym> ZYuuKun, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You can either install the previous version, or install the latest without the problematic feature. What would you like to do?
#2708 [14:32] <ZYuuKun> I think I will try latest without problematic feature
#2709 [14:32] <mattym> ??> ZYuuKun win/dxdiag
#2710 [14:32] <Absol> ZYuuKun: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2711 [14:34] * GameStar_04 [GameStar_04@notlogged] has joined #minecrafthelp
#2712 [14:34] <ZYuuKun> http://paste.ubuntu.com/23882754/ Here it is
#2713 [14:34] * DrogleBecher [DrogleBecher@notlogged] has quit. (Ping timeout: 180 seconds)
#2714 [14:35] <GameStar_04> welche java version braucht man für minecraft
#2715 [14:35] <mattym> ZYuuKun, Ok one moment.
#2716 [14:35] * Lily [Lily@notlogged] has joined #minecrafthelp
#2717 [14:36] <mattym> ZYuuKun, Download and Install the file from this page http://www.geforce.com/drivers/results/114350
#2718 [14:36] <mattym> ZYuuKun, When you install it, choose the Custom option, Check the box next to Clean Install and in the list of features, uncheck 3DVision.
#2719 [14:36] <mattym> ??> GameStar_04 lang/de
#2720 [14:36] * rootbeerguy1212 [rootbeerguy1212@notlogged] has joined #minecrafthelp
#2721 [14:36] <Absol> GameStar_04: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#2722 [14:36] * Mrspocklogic [Mrspocklogic@notlogged] has joined #minecrafthelp
#2723 [14:37] <rootbeerguy1212> Umm.. Hi i am having trouble with my minecraft account(s)
#2724 [14:37] * Mrspocklogic [Mrspocklogic@notlogged] has quit. (Client Quit)
#2725 [14:37] <mattym> rootbeerguy1212, What sort of trouble?
#2726 [14:37] * Lily [Lily@notlogged] has quit. (Client Quit)
#2727 [14:37] <rootbeerguy1212> Well i have two account the first one which is from early 2012 and the one i bought today
#2728 [14:38] <rootbeerguy1212> i was unaware that you cannot pt them on the same email adress
#2729 [14:38] <rootbeerguy1212> and now i cannot access rootbeerguy1212
#2730 [14:38] <rootbeerguy1212> my older account
#2731 [14:38] * Jesper_ [Jesper_@notlogged] has joined #minecrafthelp
#2732 [14:39] * trev [trev@notlogged] has joined #minecrafthelp
#2733 [14:39] <mattym> rootbeerguy1212, It seems that account is unmigrated.
#2734 [14:39] <trev> my game keeps crashing
#2735 [14:39] <mattym> rootbeerguy1212, Can you try creating a new Mojang account, with a different email, and migrating the rootbeerguy1212 account over to it.
#2736 [14:39] <rootbeerguy1212> Rootbeerguy1212?
#2737 [14:39] <mattym> ??> trev launcher/crash-log
#2738 [14:39] * Jesper_ [Jesper_@notlogged] has quit. (Client Quit)
#2739 [14:39] <Absol> trev: We need to see your crash log, which appears after a crash.
#2740 [14:39] <Absol> trev: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2741 [14:39] <mattym> rootbeerguy1212, Yes that one
#2742 [14:39] <rootbeerguy1212> okay thanks i will try that
#2743 [14:40] <GameStar_04> java version for minecraft?
#2744 [14:40] * GringoNico [GringoNico@notlogged] has joined #minecrafthelp
#2745 [14:40] <mattym> GameStar_04, What about it?
#2746 [14:41] <ZYuuKun> Mattym There is not 3DVison, there is only Grafic Driver, PhysX and NVIDIA Gefore Experience
#2747 [14:41] <mattym> ZYuuKun, Ok, try continuing and let me know what happens after the installer finishes.
#2748 [14:42] <GringoNico> hi, i have a launcher probleme, "Completely ignored arguments: [--nativeLauncherVersion, 307] [21:42:02] [Client thread/INFO]: Setting user: GringoNico [21:42:04] [Client thread/INFO]: LWJGL Version: 2.9.4"
#2749 [14:42] <mattym> ??> GringoNico win/dxdiag
#2750 [14:42] <Absol> GringoNico: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2751 [14:42] * Sawy [Sawy@notlogged] has joined #minecrafthelp
#2752 [14:43] <GringoNico> ok
#2753 [14:43] <Sawy> Hi
#2754 [14:43] <GringoNico> ty
#2755 [14:43] <Sawy> Sorry
#2756 [14:43] <GringoNico> hi
#2757 [14:43] <Sawy> I have a big problem
#2758 [14:43] * trev [trev@notlogged] has quit. (Client Quit)
#2759 [14:43] <ZYuuKun> No is not working anyway
#2760 [14:43] <mattym> ZYuuKun, Ok we will need to use the older driver then.
#2761 [14:44] <Sawy> I cannot acces my account and changed my password many times but it says that it is not te good password
#2762 [14:44] <mattym> ZYuuKun, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2763 [14:44] <mattym> ??> Sawy login/throttle
#2764 [14:44] <Absol> Sawy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2765 [14:44] <Absol> Sawy: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2766 [14:44] <Sawy> And what can i do ?
#2767 [14:44] <mattym> Sawy, Read what Absol wrote.
#2768 [14:44] <GameStar_04> which java-version did i need to play minecraft
#2769 [14:45] <Sawy> Yeah just did that but... this is a little stupid
#2770 [14:45] <Sawy> blicking access after 3 wrong attempts
#2771 [14:45] <mattym> GameStar_04, Minimum Java 8 Update 25 which comes bundled with the installer.
#2772 [14:45] <Sawy> Ok thx
#2773 [14:45] <Sawy> bye
#2774 [14:46] * Cobalt_ [Cobalt_@notlogged] has joined #minecrafthelp
#2775 [14:47] <Cobalt_> So I re-installed my driver without 3dvision, it still occurs, the exact same problem.
#2776 [14:47] <Cobalt_> Here's the pastebin again
#2777 [14:47] <Cobalt_> http://paste.ubuntu.com/23882279/
#2778 [14:47] * KayfixZ [KayfixZ@notlogged] has joined #minecrafthelp
#2779 [14:47] <mattym> Cobalt_, Try with the older driver then.
#2780 [14:47] <mattym> Cobalt_, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2781 [14:50] <GringoNico> mattym, how it help me ?
#2782 [14:51] <mattym> GringoNico, I need the link/url the instructions have you make.
#2783 [14:51] * ronnie2savage [ronnie2savage@notlogged] has joined #minecrafthelp
#2784 [14:51] <GringoNico> it send
#2785 [14:51] <mattym> GringoNico, You need to copy the url/address of the page into the chat
#2786 [14:51] <ronnie2savage> my minecraft game wont run
#2787 [14:52] <mattym> ronnie2savage, What happens when you try??
#2788 [14:52] <ronnie2savage> black and then close i tried everthing
#2789 [14:52] * BoZz [BoZz@notlogged] has joined #minecrafthelp
#2790 [14:52] <mattym> ??> ronnie2savage win/dxdiag
#2791 [14:52] <Absol> ronnie2savage: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2792 [14:53] <ronnie2savage> ok
#2793 [14:53] * TonZukel [TonZukel@notlogged] has joined #minecrafthelp
#2794 [14:54] * ZYuuKun_ [ZYuuKun_@notlogged] has joined #minecrafthelp
#2795 [14:54] <GringoNico> http://paste.ubuntu.com/23882858/
#2796 [14:54] <KayfixZ> help me , , I am from Brazil ... I am having problems accessing my account, when I put my data, a message appeared (Sorry, we can not connect to our servers. please make sure that you are online and that minecraft is not blocked
#2797 [14:54] <mattym> GringoNico, Thats not the full report, make sure to copy it all and get a new url.
#2798 [14:55] <thgilfodrol> ??> KayfixZ tools/hjt
#2799 [14:55] <GringoNico> ok
#2800 [14:55] <Absol> KayfixZ: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2801 [14:55] <Absol> KayfixZ: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2802 [14:55] * ZYuuKun [ZYuuKun@notlogged] has quit. (Ping timeout: 180 seconds)
#2803 [14:55] * Cobalt_ [Cobalt_@notlogged] has quit. (Quit: Web client closed)
#2804 [14:55] <KayfixZ> ok
#2805 [14:56] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#2806 [14:56] <ZYuuKun_> Ok I fix it thank you mattym
#2807 [14:56] <mattym> ZYuuKun_, Excellent, enjoy!
#2808 [14:56] <TonZukel> I keep getting failed to login the authentication are currently down for maintenance it has been like this for 12 hours now
#2809 [14:57] <mattym> TonZukel, Have you tried re-logging into the launcher?
#2810 [14:58] <GringoNico> http://paste.ubuntu.com/23882894/
#2811 [14:58] <TonZukel> yes I have but I will try again
#2812 [14:58] <mattym> GringoNico, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You can either install the previous version, or install the latest without the problematic feature. What would you like to do?
#2813 [14:59] <GringoNico> latest nvidia drivers
#2814 [14:59] <GringoNico> i prefer
#2815 [14:59] * BoZz_ [BoZz_@notlogged] has joined #minecrafthelp
#2816 [14:59] <mattym> GringoNico, Download and Install the file from this page http://www.geforce.com/drivers/results/114350
#2817 [14:59] <mattym> GringoNico, When you install it, choose the Custom option, Check the box next to Clean Install and in the list of features, uncheck 3DVision.
#2818 [15:00] <GringoNico> ok thank you
#2819 [15:00] * KayfixZ [KayfixZ@notlogged] has quit. (Ping timeout: 180 seconds)
#2820 [15:00] <TonZukel> I tried reloging but it didn't help
#2821 [15:00] <mattym> TonZukel, Are you using the latest version of the game and launcher?
#2822 [15:01] <TonZukel> Yes
#2823 [15:01] <mattym> ??> TonZukel tools/hjt
#2824 [15:01] <Absol> TonZukel: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2825 [15:01] <Absol> TonZukel: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2826 [15:01] <TonZukel> Ok
#2827 [15:02] * ronnie2savage [ronnie2savage@notlogged] has quit. (Quit: Web client closed)
#2828 [15:02] * ultratron50 [ultratron50@notlogged] has joined #minecrafthelp
#2829 [15:02] <ultratron50> ---- Minecraft Crash Report ---- // This is a token for 1 free hug. Redeem at your nearest Mojangsta: [~~HUG~~] Time: 1/28/17 2:55 PM Description: Failed to start game java.lang.NullPointerException at java.io.Reader.<init>(Unknown Source) at java.io.InputStreamReader.<init>(Unknown Source) at bp.a(SourceFile:64) at bp.a(SourceFile:100) at net.minecraft.client.Minecraft.a(SourceFile:252) at avv.a(SourceFile:56) at net.minecraft
#2830 [15:02] <GreyVulpine> ultratron50 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2831 [15:02] <ultratron50> that is what i get when i load minecraft 1.5.2
#2832 [15:03] <ultratron50> from the launcher
#2833 [15:03] <GreyVulpine> ultratron50 - Please give us the error report via paste.ubuntu.com, give us the URL to your post
#2834 [15:03] <ultratron50> ok
#2835 [15:04] <ultratron50> http://paste.ubuntu.com/23882933/
#2836 [15:04] <GreyVulpine> ultratron50 - Run minecraft. Before hitting "Play", go to "Edit Profile", then "Open Game Dir". Delete everything inside the minecraft folder except for the saves folder. Then try minecraft again.
#2837 [15:05] * TonZukel [TonZukel@notlogged] has quit. (Ping timeout: 180 seconds)
#2838 [15:05] <GringoNico> why this version ? i'm on 3.3.0 and the last was 3.2.2
#2839 [15:05] <GringoNico> don't come back to 3.2.2 ?
#2840 [15:05] <GreyVulpine> GringoNico - No. As of right now ,the latest nvidia drivers don't work with minecraft
#2841 [15:05] <GringoNico> ah ok
#2842 [15:05] <ultratron50> i have the original 1.5.2 launcher not the one they have now
#2843 [15:06] <GreyVulpine> ultratron50 - Then please update to the latest launcher
#2844 [15:06] <GringoNico> 1.6.73 ?
#2845 [15:07] <mattym> GringoNico, Only read the messages starting with your name.
#2846 [15:07] <ultratron50> i have it but the problem is the launcher that i told you about has the full version whereas the one you said to use is the demo
#2847 [15:07] <ultratron50> and i did not buy it
#2848 [15:07] <mattym> GringoNico, Make sure you read the instructions I wrote on how you need to do the install.
#2849 [15:08] <GreyVulpine> ultratron50 - Then come back when you have bought minecraft
#2850 [15:09] <ultratron50> can i fix the original launcher though
#2851 [15:09] <GreyVulpine> Yes, by purchasing minecraft
#2852 [15:09] <ultratron50> no
#2853 [15:10] <GreyVulpine> Stop pirating minecraft. Thank you.
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#2860 [15:18] <GringoNico> i saw your instructions ty
#2861 [15:18] <GringoNico> install is on
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#2864 [15:21] <GringoNico> the install is ok but i've got the same error message
#2865 [15:22] <GringoNico> when i'm strating the game
#2866 [15:22] <mattym> GringoNico, Lets try the older driver version.
#2867 [15:22] <mattym> GringoNico, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2868 [15:22] <GringoNico> i did it
#2869 [15:23] <GringoNico> i have try your link and install the driver
#2870 [15:23] <mattym> GringoNico, This is a different link than the last one.
#2871 [15:23] <GringoNico> whith your instructions
#2872 [15:24] <GringoNico> ok i will try
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#2880 [15:37] <GringoNico> the install is ok and the game works, ty vm :)
#2881 [15:37] <mattym> Excellent, enjoy!
#2882 [15:37] <GringoNico> bye
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#2884 [15:38] <Zerifex> Every time I try to launch the game I keep getting a message similar to when it crashes but it's way shorter
#2885 [15:38] <mattym> ??> Zerifex launcher/log
#2886 [15:38] <Absol> Zerifex: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2887 [15:38] <Absol> Zerifex: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2888 [15:39] <Zerifex> http://paste.ubuntu.com/23883132/
#2889 [15:40] <mattym> ??> Zerifex win/reinst
#2890 [15:40] <Absol> Zerifex: You may need to reinstall the locally installed files that Minecraft puts into place.
#2891 [15:40] <Absol> Zerifex: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2892 [15:40] <mattym> Zerifex, Try the instructions Absol wrote, see what happens after.
#2893 [15:41] * Lobster [Lobster@notlogged] has joined #minecrafthelp
#2894 [15:42] <Lobster> I press 'Play' on the launcher for minecraft, and it immediately sends me to the game output tab, and the game doesn't launch. How do I fix it?
#2895 [15:42] <mattym> ??> Lobster launcher/game-output
#2896 [15:42] <Absol> Lobster: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2897 [15:42] <Absol> Lobster: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2898 [15:42] <Zerifex> Didn't work sends me to the game output tab
#2899 [15:42] <mattym> Zerifex, Then get me a link to that output.
#2900 [15:43] <Zerifex> http://paste.ubuntu.com/23883152/
#2901 [15:43] <Lobster> http://paste.ubuntu.com/23883153/
#2902 [15:43] <mattym> Zerifex, Ok
#2903 [15:43] <mattym> ??> Zerifex win/dxdiag
#2904 [15:43] <Absol> Zerifex: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2905 [15:43] <mattym> Lobster, Can you do the same ^
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#2907 [15:43] <DJCroatia> Hi
#2908 [15:44] <DJCroatia> I have one problem
#2909 [15:44] <mattym> DJCroatia, Explain the problem.
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#2911 [15:45] <Zerifex> http://paste.ubuntu.com/23883158/
#2912 [15:45] <DJCroatia> I can start every Minecraft to the 1.8.7 version, but when I start 1.11.2 or 1.8.8 or 1.10 it is a black screen
#2913 [15:45] <mattym> Zerifex, Ok one moment
#2914 [15:45] <mattym> ??> DJCroatia win/reinst
#2915 [15:45] <Absol> DJCroatia: You may need to reinstall the locally installed files that Minecraft puts into place.
#2916 [15:45] <Absol> DJCroatia: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2917 [15:46] <DJCroatia> It should write Mojang but its black
#2918 [15:46] <mattym> DJCroatia, Try the instructions from Absol, see if the newer one will launch after.
#2919 [15:46] <DJCroatia> I tried it
#2920 [15:46] <mattym> Zerifex, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous driver.
#2921 [15:46] <DJCroatia> but it doesn't work
#2922 [15:46] <mattym> Zerifex, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2923 [15:46] <DJCroatia> I have AMD Radeon
#2924 [15:46] <mattym> DJCroatia, Did you do the exact instructoins Absol wrote.
#2925 [15:47] <mattym> DJCroatia, Only read the messages starting with your name.
#2926 [15:47] <DJCroatia> ok, sorry
#2927 [15:48] <Lobster> http://paste.ubuntu.com/23883176/
#2928 [15:48] <mattym> Lobster, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous driver.
#2929 [15:48] <mattym> Lobster, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2930 [15:48] <DJCroatia> I need help, I already deleted .minecraft folder and runed Minecraft again and it doesn't work
#2931 [15:48] <mattym> ??> DJCroatia win/dxdiag
#2932 [15:48] <Absol> DJCroatia: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2933 [15:49] <DJCroatia> Ok thanks
#2934 [15:49] <Lobster> Thank you
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#2940 [15:58] <DJCroatia> Absol
#2941 [15:58] <DJCroatia> I did that
#2942 [15:58] <DJCroatia> What now?
#2943 [15:58] <Zerifex_> Okay, it works! Thank you
#2944 [15:58] <mattym> DJCroatia, We need the link to the report
#2945 [15:59] <DJCroatia> To I send it here?
#2946 [15:59] <mattym> DJCroatia, The link/url to the paste you created yes
#2947 [15:59] <DJCroatia> Sorry for my english
#2948 [15:59] <DJCroatia> http://paste.ubuntu.com/23883227/
#2949 [15:59] <mattym> DJCroatia, One moment
#2950 [15:59] <DJCroatia> Ok.
#2951 [16:00] <mattym> DJCroatia, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#2952 [16:00] <DJCroatia> The newest version?
#2953 [16:01] <mattym> DJCroatia, The first one on that page.
#2954 [16:01] <DJCroatia> Ok sorry
#2955 [16:01] <Lobster> Okay, thank you, mattym!
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#2959 [16:01] <DJCroatia> mattym what to do when it downloads?
#2960 [16:02] <DJCroatia> download*
#2961 [16:02] <mattym> DJCroatia, Run/Install it and follow the directions it gives you.
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#2966 [16:06] <DJCroatia> mattym Ok, thanks and sorry for my english. It's not too good.
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#2972 [16:15] <BrossPic> guys
#2973 [16:15] <BrossPic> i have an error
#2974 [16:16] <mattym> BrossPic, What error?
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#2976 [16:16] <BrossPic> my minecraft crashes every time when i log in to a server or enter single player mode
#2977 [16:16] <mattym> ??> BrossPic launcher/crash-log
#2978 [16:16] <Absol> BrossPic: We need to see your crash log, which appears after a crash.
#2979 [16:16] <Absol> BrossPic: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2981 [16:17] <BrossPic> that was before
#2982 [16:17] <BrossPic> now i cant even open the game
#2983 [16:17] <BrossPic> when i click play in the launcher it just reopens
#2984 [16:18] <mattym> BrossPic, Read the instructions from Absol get me the log
#2985 [16:18] <BrossPic> ok
#2986 [16:21] <BrossPic> http://paste.ubuntu.com/23883337/
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#2988 [16:21] <mattym> BrossPic, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the earlier version.
#2989 [16:21] <mattym> ??> BrossPic win/dxdiag
#2990 [16:21] <Absol> BrossPic: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2991 [16:22] <BrossPic> ok ty <3
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#2994 [16:24] <IceFrostwind> I need help with this log http://pastebin.com/SsKdPeQu Please and thankyou!
#2995 [16:25] <mattym> IceFrostwind, Can you see what happens if you run the latest version.
#2996 [16:25] <BrossPic> http://paste.ubuntu.com/23883361/
#2997 [16:25] <mattym> IceFrostwind, And unmodded.
#2998 [16:25] <IceFrostwind> It works fine
#2999 [16:25] <mattym> BrossPic, Ok one moment.
#3000 [16:25] <IceFrostwind> On the latest
#3001 [16:25] <mattym> IceFrostwind, Then you will need to look for help with modded.
#3002 [16:25] <mattym> ??> IceFrostwind mods
#3003 [16:25] <Absol> IceFrostwind: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3004 [16:25] <Absol> IceFrostwind: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3005 [16:26] <IceFrostwind> Im not using mods? Just playing an older verison
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#3009 [16:27] <mattym> BrossPic, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113446 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3010 [16:27] <dasjangles> I cant seem to access anything with my account, I tried to reset my password but it is not sending me an email link
#3011 [16:28] <mattym> IceFrostwind, In the launcher hit Edit Profile, set a new profile for the older version, and make sure you use a different Game Directory for it.
#3012 [16:28] <mattym> dasjangles, Have you checked and spam/junk folders?
#3013 [16:28] <DJCroatia> Hi mattym I don't know what to pick: Custom Install or Express Install?
#3014 [16:28] <mattym> DJCroatia, Go with express.
#3015 [16:28] <DJCroatia> thanks
#3016 [16:29] <DJCroatia> I click it but it's nothing happening
#3017 [16:29] <mattym> DJCroatia, It will take time.
#3018 [16:30] <DJCroatia> Ok, so I click it and let it download?
#3019 [16:30] <mattym> DJCroatia, Yes
#3020 [16:30] <dasjangles> I was able to reset my password yesterday but when i attempted to sign in to the website it would not let me nor would it let me migrate my account
#3021 [16:30] <mattym> ??> dasjangles account/send-email
#3022 [16:30] <Absol> dasjangles: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3023 [16:30] <Absol> dasjangles: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3024 [16:31] <DJCroatia> mattym It's little wierd cuz it's nothing on the screen showing me it's downloading
#3025 [16:31] <mattym> DJCroatia, Are you sure you told it to continue with the install?
#3026 [16:31] <DJCroatia> Yes
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#3028 [16:31] <DJCroatia> Do you want a screenshot?
#3029 [16:31] <mattym> DJCroatia, Its not asking you to do anything else?
#3030 [16:31] <DJCroatia> no
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#3033 [16:32] <DJCroatia> i click it and nothing happens
#3034 [16:32] <DJCroatia> To I try a custom install?
#3035 [16:32] <mattym> DJCroatia, Shouldnt need to
#3036 [16:33] <mattym> DJCroatia, It may take time to start, make sure you leave it alone after choosing to install.
#3037 [16:33] <DJCroatia> ok
#3038 [16:33] <DJCroatia> I clicked it few times
#3039 [16:33] <DJCroatia> I hope it will work
#3040 [16:33] <mattym> DJCroatia, You shouldnt be able to click it more than once. Make sure you are also clicking next or continue whatever it shows
#3041 [16:34] <DJCroatia> When I click it nothing happens
#3042 [16:34] <DJCroatia> Nothing shows me on the screen
#3043 [16:35] <mattym> DJCroatia, Give it time before trying to do it again
#3044 [16:35] <DJCroatia> I will let it be opened
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#3046 [16:36] <Angel_> My account has been hacked
#3047 [16:36] <Angel_> It said I changed the email when I didn't
#3048 [16:36] <mattym> Angel_, What happened when you tried?
#3049 [16:36] <DJCroatia> It says: Your graphics card awaits. Too
#3050 [16:36] <DJCroatia> mattym
#3051 [16:37] <Angel_> When I tried what?
#3052 [16:37] <mattym> Angel_, To change the email
#3053 [16:37] <mattym> DJCroatia, Can you get me the screenshot of what your seeing
#3054 [16:37] <DJCroatia> Yes but how to send it?
#3055 [16:37] <mattym> ??> DJCroatia imgur
#3056 [16:37] <Absol> DJCroatia: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#3057 [16:38] <DJCroatia> Ok thanks
#3058 [16:38] <Angel_> https://gyazo.com/6cb7056ca8309bab7061ee52bbf10a88
#3059 [16:38] <Angel_> oh
#3060 [16:38] <Angel_> is this ok?
#3061 [16:38] <mattym> Angel_, Only do the instructions that start with your name, and dont post any private info.
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#3064 [16:39] <mattym> ??> Angel_ account/send-email
#3065 [16:39] <Absol> Angel_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3066 [16:39] <Absol> Angel_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3067 [16:39] <mattym> Angel_, You will need to to the instructions Absol wrote.
#3068 [16:40] <Angel_> ok thank you!
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#3070 [16:41] <DJCroatia> http://imgur.com/a/Mp6jm
#3071 [16:41] <DJCroatia> mattym
#3072 [16:41] <mattym> DJCroatia, What does it show after you press express install
#3073 [16:41] <DJCroatia> Nothing
#3074 [16:42] <mattym> DJCroatia, When you select Express it should give you the option to continue or hit OK, or select the driver.
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#3078 [16:42] <sebastian130600> Does anyone know how to fix exit code -1073740791? iv'e tried multiple things already but nothing has worked
#3079 [16:43] <mattym> sebastian130600, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to reinstall the earlier version.
#3080 [16:43] <DJCroatia> It doesn't show nothing
#3081 [16:43] <mattym> DJCroatia, Restart the computer, then try running the installer again, try both express or custom.
#3082 [16:43] <mattym> ??> sebastian130600 win/dxdiag
#3083 [16:43] <Absol> sebastian130600: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3084 [16:43] <DJCroatia> Ok I will try
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#3087 [16:50] <sebastian130600> done, do i now simply paste the pastebin url here?
#3088 [16:50] <mattym> Yes
#3089 [16:50] <sebastian130600> http://paste.ubuntu.com/23883483/
#3090 [16:51] <mattym> sebastian130600, One moment
#3091 [16:51] <sebastian130600> take your time
#3092 [16:52] <mattym> sebastian130600, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113442 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
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#3095 [17:00] <sebastian130600> Thanks. its working again, already guessed that it was something with the graphics drivers since my server is running perfectly fine but i ain't the best at troubleshooting.
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#3098 [17:03] <UnicornBr> Olá, Meu Pc recentemente foi ao conserto e voltou com windows 10, Mas o problema em si é que meu Minecraft nem se quer abre para mim jogar! Aparece diretamento que deu crash e Não consigo arrumar!
#3099 [17:04] <UnicornBr> Choque= Crash
#3100 [17:04] <UnicornBr> Choque = Cras.h
#3101 [17:04] <UnicornBr> Janelas = Window.s
#3102 [17:05] * Nolog1D [Nolog1D@notlogged] has joined #minecrafthelp
#3103 [17:05] <Nolog1D> Hello, how can I ask help for my account where I canìt login yet?
#3104 [17:05] <UnicornBr> ?
#3105 [17:06] <UnicornBr> ------------------ System Information ------------------ Time of this report: 1/28/2017, 20:55:44 Machine name: DESKTOP-49JOIHE Operating System: Windows 10 Pro 32-bit (10.0, Build 10240) (10240.th1.150709-1700) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: HP-Pavilion System Model: KQ259AA-AC4 a6530br BIOS: Phoenix - AwardBIOS v6.00PG
#3106 [17:06] <Nolog1D> I can't access to my account and I don't know why I can't recovery the password truth my e-mail
#3107 [17:07] * DJCroatia [DJCroatia@notlogged] has joined #minecrafthelp
#3108 [17:08] <DJCroatia> Hi
#3109 [17:08] <DJCroatia> Again me
#3110 [17:08] <DJCroatia> r u here?
#3111 [17:08] * UnicornBr [UnicornBr@notlogged] has quit. (Quit: Web client closed)
#3112 [17:09] <DJCroatia> mattym
#3113 [17:10] <mattym> DJCroatia, Did you try the installer again?
#3114 [17:10] <mattym> ??> Nolog1D account/send-email
#3115 [17:10] <Absol> Nolog1D: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3116 [17:10] <Absol> Nolog1D: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3117 [17:11] <DJCroatia> hiii
#3118 [17:11] <DJCroatia> Yes, I installed
#3119 [17:11] <DJCroatia> And I need to ask you something
#3120 [17:11] <DJCroatia> To I download Radeon ReLive
#3121 [17:11] <DJCroatia> ?
#3122 [17:12] <mattym> DJCroatia, You can skip it.
#3123 [17:12] <DJCroatia> ok
#3124 [17:12] <DJCroatia> how to I post screenshot
#3125 [17:13] <DJCroatia> On what page?
#3126 [17:14] <DJCroatia> Oh, I found it
#3127 [17:14] <DJCroatia> Imgur
#3128 [17:14] <DJCroatia> There is some error
#3129 [17:15] <Nolog1D> mattym: thanks so much, this is what i need!
#3130 [17:15] * FelipeMCPVP [FelipeMCPVP@notlogged] has joined #minecrafthelp
#3131 [17:15] <DJCroatia> http://imgur.com/a/y7w3y
#3132 [17:15] <DJCroatia> mattym
#3133 [17:15] <DJCroatia> look at that
#3134 [17:15] <DJCroatia> to I restart it or?
#3135 [17:16] <mattym> DJCroatia, Let it restart, and then try the game again
#3136 [17:16] * Boiseguy [Boiseguy@notlogged] has joined #minecrafthelp
#3137 [17:16] <DJCroatia> Ok
#3138 [17:17] * elvgard [elvgard@notlogged] has joined #minecrafthelp
#3139 [17:17] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#3140 [17:18] <elvgard> hello, I can't log in my minecraft account and If i try to change password or anything something doesn't work. plz, help :3
#3141 [17:18] <mattym> elvgard, When you try to change the password, do you get the email?
#3142 [17:19] * FelipeMCPVP [FelipeMCPVP@notlogged] has quit. (Ping timeout: 180 seconds)
#3143 [17:19] <elvgard> Yes, I do.
#3144 [17:19] * sebastian130600 [sebastian130600@notlogged] has quit. (Quit: Web client closed)
#3145 [17:20] <mattym> elvgard, But after changing the password you still get the same login error?
#3146 [17:20] <elvgard> I change it and everything, but it wont work. I have a 2012 account, and i did migrate it. I got my transaction ID if you want. Yep, i still get the same login error.
#3147 [17:20] <mattym> ??> elvgard login/throttle
#3148 [17:20] <Absol> elvgard: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3149 [17:20] <Absol> elvgard: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#3150 [17:21] <elvgard> I did this like 5 times in the past months, can't i try anything else? like total reset or whatever?
#3151 [17:22] <mattym> elvgard, No nothing like that.
#3152 [17:22] <elvgard> alright, and if it fails again? Because, seriously, that is exactly what I have done.
#3153 [17:23] <mattym> elvgard, In the future, if the game gives you an issue logging in, wait a few minutes before trying again.
#3154 [17:23] <elvgard> Alright, Well i'll come again in an hour i guess.
#3155 [17:23] <mattym> elvgard, Right no wait an hour before attempting to change the password again or logging in.
#3156 [17:23] <mattym> now*
#3157 [17:24] <mattym> If you still get the issue you will need to contact Mojang.
#3158 [17:24] <elvgard> how do i contact Mojang?
#3159 [17:24] * Nolog1D [Nolog1D@notlogged] has quit. (Quit: Web client closed)
#3160 [17:24] <mattym> ??> elvgard account/send-email
#3161 [17:24] <Absol> elvgard: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3162 [17:24] <Absol> elvgard: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3163 [17:25] <elvgard> thanks a lot.
#3164 [17:26] * DarkstarIV [DarkstarIV@notlogged] has joined #minecrafthelp
#3165 [17:27] <DarkstarIV> Hi, I have a question. I'm trying to boot up Minecraft, but when I hit play, the launcher will close for a second, then come back
#3166 [17:27] * jeriko100 [jeriko100@notlogged] has joined #minecrafthelp
#3167 [17:27] <DarkstarIV> Then this issue pops up: Game ended with bad state (exit code -1073740791)
#3168 [17:27] <mattym> ??> DarkstarIV win/dxdiag
#3169 [17:27] <Absol> DarkstarIV: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3170 [17:28] * martin [martin@notlogged] has joined #minecrafthelp
#3171 [17:28] * franz [franz@notlogged] has joined #minecrafthelp
#3172 [17:28] <jeriko100> my game crashes everytime im trying to start it
#3173 [17:28] * franz [franz@notlogged] has quit. (Client Quit)
#3174 [17:28] <mattym> ??> jeriko100 launcher/crash-log
#3175 [17:28] <Absol> jeriko100: We need to see your crash log, which appears after a crash.
#3176 [17:28] <Absol> jeriko100: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3177 [17:29] * martin [martin@notlogged] has quit. (Client Quit)
#3178 [17:30] <DarkstarIV> should i just paste the entirety of the DxDiag file into the paste link above?
#3179 [17:30] <jeriko100> so, here is the link http://paste.ubuntu.com/23883781/
#3180 [17:30] <mattym> DarkstarIV, Yes, then get me the link to it
#3181 [17:30] * elvgard [elvgard@notlogged] has quit. (Quit: Web client closed)
#3182 [17:30] <mattym> ??> DarkstarIV win/reinst
#3183 [17:30] <Absol> DarkstarIV: You may need to reinstall the locally installed files that Minecraft puts into place.
#3184 [17:30] <Absol> DarkstarIV: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3185 [17:31] <mattym> Oops, DarkstarIV Ignore that
#3186 [17:31] <mattym> ??> jeriko100 win/reinst
#3187 [17:31] <Absol> jeriko100: You may need to reinstall the locally installed files that Minecraft puts into place.
#3188 [17:31] <Absol> jeriko100: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3189 [17:31] <DarkstarIV> http://paste.ubuntu.com/23883784/
#3190 [17:31] <mattym> jeriko100, Do the instructions Absol wrote, then see if anything changes.
#3191 [17:31] <mattym> DarkstarIV, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3192 [17:32] <DarkstarIV> Okay, thanks a bunch!
#3193 [17:32] <mattym> DarkstarIV, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3194 [17:34] <jeriko100> Ok the game seems to be working fine now, Thank you so much :)
#3195 [17:35] * Boiseguy [Boiseguy@notlogged] has quit. (Quit: Web client closed)
#3196 [17:37] * something [something@notlogged] has joined #minecrafthelp
#3197 [17:38] * hugo [hugo@notlogged] has joined #minecrafthelp
#3198 [17:38] <something> how does this work
#3199 [17:38] <something> ok
#3200 [17:38] <something> here is my problem
#3201 [17:38] <something> Completely ignored arguments: [--nativeLauncherVersion, 307] [23:38:47] [Client thread/INFO]: Setting user: BluPhantom123 [23:38:47] [Client thread/INFO]: (Session ID is <censored>) [23:38:48] [Client thread/INFO]: LWJGL Version: 2.9.4
#3202 [17:39] <something> can anyone help me
#3203 [17:39] <something> please
#3204 [17:39] <mattym> ??> something win/dxdiag
#3205 [17:39] * bb4 [bb4@notlogged] has joined #minecrafthelp
#3206 [17:39] <Absol> something: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3207 [17:40] <something> ok thanks
#3208 [17:40] * bb4 [bb4@notlogged] has quit. (Client Quit)
#3209 [17:41] * DarkstarIV [DarkstarIV@notlogged] has quit. (Quit: Web client closed)
#3210 [17:45] * Bryant [Bryant@notlogged] has joined #minecrafthelp
#3211 [17:46] <Bryant> I received my code to get my free minecraft windows 10 version and then I went to redeem it and it said that the code was already redeemed. This was two minutes after I had gotten the code.
#3212 [17:47] <mattym> Bryant, What do you mean received the code?
#3213 [17:49] <Bryant> I claimed the code from Mojang for Minecraft windows 10 version because I already have minecraft for my pc. I went to my account and clicked the redeem button, which directed me to the microsoft store and it stated that the code had already been redeemed.
#3214 [17:49] <mattym> Bryant, Are you logged into the windows store with an account?
#3215 [17:50] <Bryant> Yes I am.
#3216 [17:50] <mattym> Bryant, Check to see if you can access the Windows 10 Edition on the Windows Store.
#3217 [17:51] <Bryant> It is downloading. Thank you very much for your help!
#3218 [17:52] <mattym> Have Fun
#3219 [17:52] * Bryant [Bryant@notlogged] has quit. (Quit: Web client closed)
#3220 [17:53] * Kirito boops mattym
#3220 [17:53] <Kirito> o/
#3221 [17:54] * Happified [Happified@notlogged] has joined #minecrafthelp
#3222 [17:54] <mattym> Hey
#3223 [17:54] <Kirito> Hey there
#3224 [17:54] <Happified> Hey
#3225 [17:54] <Kirito> Hiya Happified
#3226 [17:54] <mattym> Hello
#3227 [17:55] <Kirito> Happified: Do you need help with anything?
#3228 [17:57] <Happified> I have been finding a problem with minecraft about skins, I am not sure if other people have experienced this issue yet I find it quite unusua. I am seeing steves and occasionally normal skins. So I have been looking over YT Videos and other links of the same results may have happened to occur to them. Yet none. I have tried resetting MC and also deleting it and downloading to reset the packets and files but. It w
#3229 [17:58] <Kirito> Happified: What, you can't set your skin, or?
#3230 [17:58] <Happified> I can.
#3231 [17:58] <Happified> But I am not seeing other people's skins or mine.
#3232 [17:58] <mattym> Happified, Do you have any antivirus/firewall or parental control software on the computer?
#3233 [17:58] <Kirito> Happified: One moment
#3234 [17:59] * Mike_ [Mike_@notlogged] has joined #minecrafthelp
#3235 [17:59] <Kirito> Oh okay or mattym can just swoop in like Batman 😝
#3236 [17:59] * tumbleweed [tumbleweed@notlogged] has quit. (Ping timeout: 384 seconds)
#3237 [17:59] * something [something@notlogged] has quit. (Ping timeout: 180 seconds)
#3238 [18:00] <Happified> I do have a antivirus called Sophos
#3239 [18:00] * BUrriots [BUrriots@notlogged] has joined #minecrafthelp
#3240 [18:00] <BUrriots> hello?
#3241 [18:00] <BUrriots> matt?
#3242 [18:00] <mattym> BUrriots, Yes
#3243 [18:01] * Mike_ [Mike_@notlogged] has quit. (Client Quit)
#3244 [18:01] <mattym> Happified, Try with that disabled and see if the skins work normally.
#3245 [18:01] <BUrriots> The screen glitch is happening on 1.11 now
#3246 [18:01] * aldo567 [aldo567@notlogged] has joined #minecrafthelp
#3247 [18:01] <BUrriots> exit code 1
#3248 [18:01] <mattym> ??> BUrriots launcher/log
#3249 [18:01] <Absol> BUrriots: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3250 [18:01] <Absol> BUrriots: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3251 [18:02] * aldo567 [aldo567@notlogged] has quit. (Client Quit)
#3252 [18:02] <Happified> Hold on.
#3253 [18:02] <mattym> BUrriots, Get me the launcher log and the game output.
#3254 [18:02] <BUrriots> the link to the paste thing?
#3255 [18:02] <Happified> Nope it is still happening.
#3256 [18:03] <mattym> Happified, You may need to try uninstalling it, and are you sure its the only program of that type you have.
#3257 [18:03] <mattym> BUrriots, Read the message from Absol
#3258 [18:03] <Happified> But I can tell you something that I did experience that happened on 26th of January 2017
#3259 [18:03] <BUrriots> https://paste.ubuntu.com/23883933/
#3260 [18:04] * Luisfelipe [Luisfelipe@notlogged] has joined #minecrafthelp
#3261 [18:04] <mattym> BUrriots, Try with no texture packs.
#3262 [18:05] <BUrriots> ok
#3263 [18:05] * Luisfelipe [Luisfelipe@notlogged] has quit. (Client Quit)
#3264 [18:05] <Happified> What happened was that I was trying to get onto minecraft web page and it will say it was 'Rundown' so once I come back to minecraft every skin is gone... then from that day and onwards it has been bugged liked that.
#3265 [18:05] <mattym> Happified, When you cant see them its usually cause something else on your computer is blocking it.
#3266 [18:05] <BUrriots> it happened again
#3267 [18:06] <BUrriots> with default
#3268 [18:06] <mattym> BUrriots, Can you get me a game output of when it happens in single player.
#3269 [18:06] <Happified> Ok Mattym, thanks for your help I appreciate it a lot.
#3270 [18:06] <BUrriots> ok
#3271 [18:07] <BUrriots> Matt I also notice that if i restart my pc it is good for about 30 mins until it starts to act up again
#3272 [18:07] <mattym> Happified, See if you have anything else that may cause something like that installed.
#3273 [18:07] <mattym> BUrriots, Could be a hardware issue.
#3274 [18:07] <BUrriots> I just got a new gtx 1070
#3275 [18:07] <BUrriots> I have reinstalled drivers multiple times
#3276 [18:08] <mattym> BUrriots, You didnt use the recent ones again did you?
#3277 [18:08] <BUrriots> no
#3278 [18:08] <BUrriots> I unistalled when u told me too
#3279 [18:08] <mattym> BUrriots, You just upgraded the graphics card in the PC?
#3280 [18:08] <BUrriots> yes
#3281 [18:08] <BUrriots> this christmas
#3282 [18:08] <BUrriots> its been happening ever since
#3283 [18:08] <mattym> BUrriots, Did you ensure it was completely compatible with the rest of your hardware?
#3284 [18:09] <BUrriots> yes
#3285 [18:09] <mattym> ??> BUrriots win/dxdiag
#3286 [18:09] <BUrriots> i am positive
#3287 [18:09] <Absol> BUrriots: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3288 [18:09] <BUrriots> ok
#3289 [18:10] <BUrriots> the proccesor bottlenecks its but not that bad
#3290 [18:10] <BUrriots> I dont think
#3291 [18:10] <BUrriots> https://gyazo.com/793841c00c51284faed37f203ec6c432
#3292 [18:11] <mattym> BUrriots, Please to the instructions
#3293 [18:11] <BUrriots> oh
#3294 [18:11] <BUrriots> how do i do it?
#3295 [18:12] <mattym> BUrriots, Follow all the instructions on the link Absol wrote. I dont want an image, i need you to get the info the way the instructions say
#3296 [18:13] <BUrriots> oh i didnt see
#3297 [18:14] <BUrriots> the link isnt loading
#3298 [18:15] <mattym> BUrriots, Which one?
#3299 [18:16] * dave [dave@notlogged] has joined #minecrafthelp
#3300 [18:16] * dave is now known as Guest60437
#3301 [18:16] <Guest60437> hey for some reason my game wont start. chrashes on startup
#3302 [18:17] <mattym> ??> Guest60437 launcher/crash-log
#3303 [18:17] <Absol> Guest60437: We need to see your crash log, which appears after a crash.
#3304 [18:17] <Absol> Guest60437: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3305 [18:17] <Guest60437> http://paste.ubuntu.com/23883985/
#3306 [18:17] <BUrriots> matt i searched up how to get a dxdiag
#3307 [18:17] <mattym> ??> Guest60437 win/dxdiag
#3308 [18:17] <Absol> Guest60437: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3309 [18:17] <BUrriots> should i copy and paste it into the think
#3310 [18:17] <BUrriots> thing
#3311 [18:18] <BUrriots> the paste program
#3312 [18:18] <mattym> BUrriots, I need the link to it.
#3313 [18:18] <BUrriots> https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
#3314 [18:18] <mattym> BUrriots, Read the instructions you were given.
#3315 [18:19] <mattym> BUrriots, http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3316 [18:19] * zombie [zombie@notlogged] has joined #minecrafthelp
#3317 [18:19] * PennyLane [PennyLane@notlogged] has joined #minecrafthelp
#3318 [18:19] <mattym> BUrriots, Get the link to the page they have you create.
#3319 [18:19] <BUrriots> got it
#3320 [18:19] <BUrriots> https://paste.ubuntu.com/23883991/
#3321 [18:19] <zombie> i keep getting EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000180005dab, pid=2580, tid=11904 someone help!
#3322 [18:19] <mattym> ??> zombie launcher/crash-log
#3323 [18:19] <Absol> zombie: We need to see your crash log, which appears after a crash.
#3324 [18:19] <Absol> zombie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3325 [18:20] <zombie> ok
#3326 [18:20] <PennyLane> My game for the past year or so has had the same issue where I can connect and play on any minecraft server for anywhere from 5-15 minutes and the game will the start delaying what I do in game and then I will lose connection.
#3327 [18:20] <PennyLane> I've factory reset, updated java, took down my firewall, everything.
#3328 [18:20] <mattym> PennyLane, Sounds like a connection issue.
#3329 [18:20] <Guest60437> http://paste.ubuntu.com/23883998/
#3330 [18:20] <BUrriots> penny did u reset router
#3331 [18:21] <PennyLane> Connection to what? Every single server ever?
#3332 [18:21] <BUrriots> ur internet
#3333 [18:21] <mattym> BUrriots, Was the computer that you updated a custom built one from the start?
#3334 [18:21] <BUrriots> yes
#3335 [18:21] <PennyLane> Router has been reset constantly
#3336 [18:21] <mattym> Guest60437, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3337 [18:21] <mattym> Guest60437, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3338 [18:21] <mattym> BUrriots, Can you find the model info of your power supply?
#3339 [18:22] <BUrriots> I got it right here
#3340 [18:22] <BUrriots> let me see
#3341 [18:22] * chris [chris@notlogged] has joined #minecrafthelp
#3342 [18:22] <BUrriots> EVGA 600w Bronze
#3343 [18:22] <PennyLane> So?
#3344 [18:22] <PennyLane> Any other solutions?
#3345 [18:22] <Guest60437> lol makes sense as i just installed it. ok thanks
#3346 [18:22] <BUrriots> Penny
#3347 [18:22] * chris is now known as Guest81144
#3348 [18:22] <BUrriots> are u on a custom pc
#3349 [18:22] <BUrriots> or one u bought
#3350 [18:23] <PennyLane> Pre-built, upgraded parats
#3351 [18:23] <mattym> PennyLane, That doesnt matter.
#3352 [18:23] <BUrriots> Check ur wifi card
#3353 [18:23] <BUrriots> Ur wifi card might be causing ur connection to be bad
#3354 [18:23] <BUrriots> It was like that for my friend
#3355 [18:23] <mattym> PennyLane, If you are loosing connection after a time, its some sort of issue with the connection between you and the server.
#3356 [18:23] <BUrriots> if ur using one
#3357 [18:24] * Guest81144 [Guest81144@notlogged] has quit. (Client Quit)
#3358 [18:24] <mattym> BUrriots, The power supply you have may be just barely too underpowered for the new graphics card.
#3359 [18:24] <PennyLane> So I have a bad connection to every single minecraft online?
#3360 [18:24] <PennyLane> I'm on ethernet
#3361 [18:24] <PennyLane> I have no connection problems with any other game and my internet is very fast
#3362 [18:24] <mattym> PennyLane, Yes, and it could be an issue with your ISP.
#3363 [18:24] <zombie> i have the patebin: http://paste.ubuntu.com/23884007/
#3364 [18:24] <PennyLane> Any other solutions?
#3365 [18:24] * BUrriots_ [BUrriots_@notlogged] has joined #minecrafthelp
#3366 [18:24] <BUrriots_> oops
#3367 [18:25] <BUrriots_> sorry
#3368 [18:25] <BUrriots_> so matt did u see it
#3369 [18:25] <BUrriots_> It is a custom pc
#3370 [18:25] <mattym> Yes
#3371 [18:25] <mattym> BUrriots, The power supply you have may be just barely too underpowered for the new graphics card.
#3372 [18:25] <zombie> @Absol http://paste.ubuntu.com/23884007/
#3373 [18:25] <mattym> zombie, Yes one moment.
#3374 [18:25] <BUrriots_> matt
#3375 [18:25] <BUrriots_> it says I need at least 500w
#3376 [18:26] <BUrriots_> and that is 600
#3377 [18:26] <mattym> zombie, Remove the program called EasyRedirect on your computer, then restart it and try the game again.
#3378 [18:26] <mattym> BUrriots_, Yes but that doesn't always take into account other stuff you have in your computer.
#3379 [18:26] <zombie> delete it from system32?
#3380 [18:27] <BUrriots_> my proccesor take up that much?
#3381 [18:27] <zombie> cuz i dont have a program called easyredirect
#3382 [18:27] <mattym> ??> zombie av/adwcleaner
#3383 [18:27] <Absol> zombie: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#3384 [18:27] <Absol> zombie: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#3385 [18:27] <mattym> zombie, Do the instructions Absol just wrote, after the restart check the game.
#3386 [18:28] <mattym> BUrriots_, Processor, drives, ram, fans, any peripherals
#3387 [18:28] <zombie> ok ill do that
#3388 [18:28] <BUrriots_> so i need a new psu?
#3389 [18:28] <mattym> BUrriots_, Could be, it would make sense for why it starts happening after its been on a while.
#3390 [18:28] <zombie> but i already have avast so i doubt i have any malware
#3391 [18:28] <mattym> zombie, You have something that you you are unaware of
#3392 [18:29] <BUrriots_> any way I could squeeze n some room on it
#3393 [18:29] <BUrriots_> would closing other programs work
#3394 [18:29] <BUrriots_> or removing fans
#3395 [18:29] <mattym> zombie, Do you know if you have something called Easy-Hide-IP?
#3396 [18:29] <mattym> BUrriots_, No
#3397 [18:29] <BUrriots_> what about disconnecting fans
#3398 [18:29] <BUrriots_> some
#3399 [18:29] <BUrriots_> like 1
#3400 [18:29] <mattym> BUrriots_, That would not make enough of a difference.
#3401 [18:29] <BUrriots_> I have like 5
#3402 [18:29] <zombie> i used to but i uninstalled it
#3403 [18:30] * PennyLane [PennyLane@notlogged] has quit. (Ping timeout: 180 seconds)
#3404 [18:30] <mattym> BUrriots_, If you said the issue started with the new graphics card, then it has something to do with it.
#3405 [18:31] <mattym> BUrriots_, Its either not getting enough power, or was damaged from the start.
#3406 [18:31] <mattym> zombie, Have you restart the computer since removing that?
#3407 [18:31] <BUrriots_> Matt i used to run a r9 270x with the fx 8320 no problem though
#3408 [18:32] <BUrriots_> with a 400w
#3409 [18:32] <BUrriots_> I just got the 600w
#3410 [18:32] <Chromaryu> ...
#3411 [18:32] <mattym> BUrriots_, Then consider that the new card may have come damaged.
#3412 [18:32] <BUrriots_> What do i Have to do then?
#3413 [18:32] <mattym> BUrriots_, The way you describe the issue, it is very likely related to the hardware.
#3414 [18:33] <BUrriots_> Should I look into trying to return it
#3415 [18:33] * zombie [zombie@notlogged] has quit. (Ping timeout: 180 seconds)
#3416 [18:33] <mattym> BUrriots_, If you got it recently enough maybe, if not contact the company that made it about a warranty claim, you should still be eligible for that.
#3417 [18:33] <BUrriots_> ok
#3418 [18:33] <BUrriots_> thanks
#3419 [18:33] <BUrriots_> for help
#3420 [18:34] * Connor_ [Connor_@notlogged] has joined #minecrafthelp
#3421 [18:35] * chris [chris@notlogged] has joined #minecrafthelp
#3422 [18:35] <Connor_> I'm trying to launch minecraft but every time I do it crashes with a error code
#3423 [18:36] <chris> i need help can someone help me
#3424 [18:36] <mattym> Connor_, What code number?
#3425 [18:36] * chris is now known as Guest59002
#3426 [18:36] * Jim_Halpert96 [Jim_Halpert96@notlogged] has joined #minecrafthelp
#3427 [18:36] <mattym> Guest59002, Please explain the issue
#3428 [18:36] <Guest59002> mt account it says invalidcredidentials when i try to log in
#3429 [18:37] <mattym> Guest59002, Have you tried to reset your password?
#3430 [18:37] <Connor_> it says it ended with a bad state (exit code -1073740791)
#3431 [18:37] <mattym> ??> Connor_ win/dxdiag
#3432 [18:37] <Absol> Connor_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3433 [18:37] <Guest59002> thats the thing aha it wont even let me log into mojang anymore
#3434 [18:37] * jsghast [jsghast@notlogged] has joined #minecrafthelp
#3435 [18:37] <mattym> ??> Guest59002 account/password-reset
#3436 [18:37] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#3437 [18:37] <mattym> ??> Guest59002 account/reset-password
#3438 [18:37] <Absol> Guest59002: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#3439 [18:37] <Absol> Guest59002: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#3440 [18:38] <mattym> Guest59002, Try using the link Absol wrote.
#3441 [18:38] <Jim_Halpert96> i keep pressing play on the minecraft launcher and the game beins to load and then crashes giving me this error: "Game ended with bad state (exit code -1073740791)"
#3442 [18:38] <Jim_Halpert96> anybody know whats up?
#3443 [18:38] <mattym> ??> Jim_Halpert96 win/dxdiag
#3444 [18:38] <Absol> Jim_Halpert96: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3445 [18:38] <Jim_Halpert96> i reinstalled the game
#3446 [18:38] <Jim_Halpert96> and reinstalled java
#3447 [18:38] <Jim_Halpert96> still broken
#3448 [18:38] <mattym> Jim_Halpert96, Read the info Absol just linked you
#3449 [18:38] <Jim_Halpert96> kk
#3450 [18:39] * ramn [ramn@notlogged] has quit. (Ping timeout: 180 seconds)
#3451 [18:39] <Jim_Halpert96> no problems :P
#3452 [18:40] <mattym> Jim_Halpert96, Do all the instructions, get the link it tells you to make
#3453 [18:40] <Connor_> http://paste.ubuntu.com/23884058/
#3454 [18:40] <mattym> Connor_, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3455 [18:40] <mattym> Connor_, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113448 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3456 [18:40] * zombie [zombie@notlogged] has joined #minecrafthelp
#3457 [18:41] <Connor_> Ok, thank you for the help!
#3458 [18:41] * Connor_ [Connor_@notlogged] has quit. (Quit: Web client closed)
#3459 [18:41] <zombie> i just cleaned it if i get the error again ill say it again
#3460 [18:42] <Guest59002> still nothing
#3461 [18:42] <mattym> zombie, are you running any other ip changing/blocking software?
#3462 [18:42] * xBen [xBen@notlogged] has joined #minecrafthelp
#3463 [18:42] <mattym> Guest59002, Did you get a password reset email?
#3464 [18:42] <zombie> yea i am running a vpn
#3465 [18:42] <Guest59002> it wants me to reedem a code now why when i already bought it
#3466 [18:42] <Guest59002> yes
#3467 [18:43] <mattym> zombie, Try turning off or removing that.
#3468 [18:43] <xBen> I just reset all of my Minecraft passwords and tried to login and failed every time
#3469 [18:43] <Guest59002> still nothing
#3470 [18:43] <mattym> Guest59002, So you are able to reset the password, but get the same error?/
#3471 [18:43] <xBen> I'm having the same issue
#3472 [18:43] <xBen> It won't let me log in
#3473 [18:43] <Guest59002> yes
#3474 [18:43] <zombie> before i came here i turned it off and ran minecraft again and still got the error so i dont think it has anything to do with my current vpn
#3475 [18:43] <mattym> ??> xBen login/throttle
#3476 [18:43] <Absol> xBen: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3477 [18:43] <Absol> xBen: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#3478 [18:43] <mattym> Guest59002, Same ^
#3479 [18:44] <xBen> Nuts ok
#3480 [18:44] <mattym> zombie, The issue that shows up in your error log suggests it does.
#3481 [18:44] <mattym> zombie, You will need to try removing it, restarting the PC then checking the game.
#3482 [18:44] <mattym> zombie, Also consider a clean install of the game using the following instructions from Absol
#3483 [18:44] <mattym> ??> zombie win/reinst
#3484 [18:44] <Absol> zombie: You may need to reinstall the locally installed files that Minecraft puts into place.
#3485 [18:44] <Absol> zombie: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3486 [18:45] <zombie> first ill try turning off my vpn and see if that helps if that doesnt ill do that
#3487 [18:45] <mattym> Jim_Halpert96, Did you get the link to your report?
#3488 [18:47] <Jim_Halpert96> checking something oout
#3489 [18:47] <Jim_Halpert96> i think the issue might be with the nvidea drivers
#3490 [18:47] <mattym> Jim_Halpert96, It is, with the link I can make sure you get the correct ones to reinstall
#3491 [18:48] * Guest60437 [Guest60437@notlogged] has quit. (Ping timeout: 180 seconds)
#3492 [18:48] <Guest59002> it woked but it will only let me play the demo why?
#3493 [18:49] <mattym> Guest59002, You were told you need to wait.
#3494 [18:49] <mattym> ??> Guest59002 login/throttle
#3495 [18:49] <Absol> Guest59002: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3496 [18:49] <Absol> Guest59002: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#3497 [18:50] <Guest59002> ok ill wait till 5:30 the i will reset my password again then ill try loging in
#3498 [18:52] * luckykid10 [luckykid10@notlogged] has joined #minecrafthelp
#3499 [18:52] <luckykid10> hi
#3500 [18:53] <mattym> Hello
#3501 [18:53] * Jim_Halpert96_ [Jim_Halpert96_@notlogged] has joined #minecrafthelp
#3502 [18:53] <Jim_Halpert96_> http://paste.ubuntu.com/23884104/
#3503 [18:53] <Guest59002> that is what i have to do right?
#3504 [18:54] <mattym> Jim_Halpert96_, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3505 [18:54] <mattym> Guest59002, Wait 1 hour from the last time you tried to log in.
#3506 [18:54] * Jim_Halpert96__ [Jim_Halpert96__@notlogged] has joined #minecrafthelp
#3507 [18:55] * Jim_Halpert96 [Jim_Halpert96@notlogged] has quit. (Ping timeout: 180 seconds)
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#3512 [18:55] <Jim_Halpert96__> any update?
#3513 [18:55] <mattym> Jim_Halpert96_, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3514 [18:55] <Jim_Halpert96__> i did
#3515 [18:55] <Jim_Halpert96__> its installing now
#3516 [18:55] <mattym> Jim_Halpert96__, Ok then finish that
#3517 [18:55] <Jim_Halpert96__> just restarted pc
#3518 [18:57] * Jim_Halpert96_ [Jim_Halpert96_@notlogged] has quit. (Ping timeout: 180 seconds)
#3519 [18:58] <Jim_Halpert96__> fuckin worked
#3520 [18:58] <Absol> Jim_Halpert96__: Please keep it civil
#3521 [18:58] <Jim_Halpert96__> cheers lads
#3522 [18:59] <mattym> Enjoy
#3523 [18:59] <Chromaryu> ^
#3524 [18:59] <Chromaryu> mattym: :p
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#3527 [19:02] * Jim_Halpert96__ [Jim_Halpert96__@notlogged] has quit. (Ping timeout: 180 seconds)
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#3533 [19:11] <Mickey_My_Friend> I can't Migrate my account
#3534 [19:12] * Mickey_My_Friend [Mickey_My_Friend@notlogged] has quit. (Client Quit)
#3535 [19:13] * sneezing_panda__ [sneezing_panda__@notlogged] has joined #minecrafthelp
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#3539 [19:15] * Andy [Andy@notlogged] has joined #minecrafthelp
#3540 [19:16] <Andy> I cant figure out how to access my account from a few years ago
#3541 [19:16] <mattym> Andy, What have you tried?
#3542 [19:17] <Andy> I've tried doing the migration but I don;t remember my email I used tos et it up
#3543 [19:17] <mattym> ??> Andy account/send-email
#3544 [19:17] <Absol> Andy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3545 [19:17] <Absol> Andy: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3546 [19:17] * bamajoe411 [bamajoe411@notlogged] has quit. (Ping timeout: 384 seconds)
#3547 [19:18] <Andy> Whats a Transaction ID
#3548 [19:18] <mattym> ??> Andy account/trans-id
#3549 [19:18] <Absol> Andy: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3550 [19:18] <mattym> Andy, It would have been in the purchase confirmation, if you dont have access to your email, check the link Absol put in chat
#3551 [19:19] <mattym> Andy, If you cant find a way to recover it, complete the form without it and see how they reply.
#3552 [19:20] * Gaz [Gaz@notlogged] has quit. (Quit: Fucking Mice and ethernet cables)
#3553 [19:20] <Andy> yeah I dont remember any of that info.
#3554 [19:21] <Andy> I will fill out a form and see what happens thanks
#3555 [19:21] <mattym> Andy, If you have an unmigrated account, contacting Mojang will be the only way to recover account info.
#3556 [19:21] * Gaz [Gaz@notlogged] has joined #minecrafthelp
#3557 [19:21] <Andy> mattym could you link me to the form i need?
#3558 [19:21] <mattym> Andy, Read back in the chat, Absol linked it.
#3559 [19:22] <Andy> Oh i see it thanks
#3560 [19:27] * Gaz [Gaz@notlogged] has quit. (Quit: Fucking Mice and ethernet cables)
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#3564 [19:29] * Swazilandio [Swazilandio@notlogged] has joined #minecrafthelp
#3565 [19:29] <Swazilandio> hello
#3566 [19:29] <mattym> Hello
#3567 [19:29] <Swazilandio> i need help on how to play online
#3568 [19:29] <mattym> Swazilandio, What part are you having trouble with?
#3569 [19:29] <Swazilandio> in creating the server
#3570 [19:30] <mattym> ??> Swazilandio mp/server-setup
#3571 [19:30] <Absol> Swazilandio: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#3572 [19:30] <mattym> Swazilandio, Read the info Absol linked.
#3573 [19:30] <Swazilandio> thank you
#3574 [19:30] <Swazilandio> <3
#3575 [19:31] * Swazilandio [Swazilandio@notlogged] has quit. (Client Quit)
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#3577 [19:33] * Slatex [Slatex@notlogged] has joined #minecrafthelp
#3578 [19:34] <Slatex> Looking for help with: Game ended with bad state (exit code -1073740791)
#3579 [19:34] <mattym> ??> Slatex win/dxdiag
#3580 [19:34] <Absol> Slatex: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3581 [19:34] <Slatex> I've tried many things like reinstalling MC and drivers and nothing works
#3582 [19:35] * Treyphos [Treyphos@notlogged] has joined #minecrafthelp
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#3585 [19:36] * Treyphos [Treyphos@notlogged] has joined #minecrafthelp
#3586 [19:36] * Swazilandio [Swazilandio@notlogged] has joined #minecrafthelp
#3587 [19:36] <Treyphos> I have no clue what the email I used for my old minecraft account is
#3588 [19:36] <Swazilandio> hello
#3589 [19:37] <Treyphos> Can anyone send any assistance?
#3590 [19:37] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#3591 [19:37] <mattym> Treyphos, Is the account not yet migrated?
#3592 [19:37] <Treyphos> No it isn't
#3593 [19:37] <Swazilandio> ah ok
#3594 [19:37] <Treyphos> Last time I used it was about 2 years ago
#3595 [19:37] <mattym> ??> Treyphos account/send-email
#3596 [19:37] <Absol> Treyphos: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3597 [19:37] <Absol> Treyphos: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3598 [19:38] <Swazilandio> do you guys understand how to create a minecraft server, after executing the minecraftserver.jar?
#3599 [19:38] <mattym> Swazilandio, You need to read the instructions you were linked.
#3600 [19:38] <Treyphos> I know my Minecraft Username and I know a handful of minecraft passwords
#3601 [19:38] <Treyphos> but it just won't tell me what email I used
#3602 [19:38] <Swazilandio> i did, but its too complicated sorry XD
#3603 [19:38] <Treyphos> Is there any way I can figure out which email I used?
#3604 [19:38] <mattym> Swazilandio, Also try looking up other tutorials.
#3605 [19:38] <Swazilandio> you mean in youtube for example?
#3606 [19:38] <mattym> Swazilandio, If its tool complicated, look into paid hosting or a Realms subscription.
#3607 [19:39] <mattym> Swazilandio, Yes
#3608 [19:39] <Swazilandio> thank you
#3609 [19:39] <mattym> Treyphos, If the account is unmigrated, you would have to know that.
#3610 [19:39] <mattym> Treyphos, No other ways to recover info for those accounts.
#3611 [19:40] <mattym> Treyphos, Fil the form Absol linked out the best you can, and see how they respond.
#3612 [19:40] <Treyphos> Alright, Thanks a lot mattym!
#3613 [19:40] <Slatex> still doesn't work
#3614 [19:40] <Slatex> how useless lol
#3615 [19:41] <mattym> Slatex, That wasnt supposed to make anything work
#3616 [19:41] <mattym> Slatex, Follow the instructions, get me the link it has you create.
#3617 [19:41] <Slatex> fuck this shit
#3618 [19:41] <Absol> Slatex: Please keep it civil
#3619 [19:42] <Slatex> I'm not giving you my computer I.D or anything like thaty
#3620 [19:42] <Slatex> jog on
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#3622 [19:44] * Treyphos [Treyphos@notlogged] has quit. (Ping timeout: 180 seconds)
#3623 [19:48] * b87 [b87@notlogged] has joined #minecrafthelp
#3624 [19:48] <b87> hello guys!
#3625 [19:48] <b87> I encountered a problem
#3626 [19:48] <b87> I'm from Taiwan
#3627 [19:49] <mattym> b87, Please explain the problem
#3628 [19:49] <b87> I use the original game to the game
#3629 [19:49] <b87> I can access the game server
#3630 [19:49] <b87> But over a period of time
#3631 [19:49] <b87> The program will suddenly no response, and a black screen
#3632 [19:49] <b87> I can not click into the minecraft app
#3633 [19:49] <b87> So I can only work with the administrator to close minecraft
#3634 [19:49] <Swazilandio> ok hi there again
#3635 [19:49] <b87> The results out of launcher log wrote
#3636 [19:49] <mattym> ??> b87 launcher/log
#3637 [19:49] <Absol> b87: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3638 [19:50] <Absol> b87: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3639 [19:50] <Swazilandio> i just made te server
#3640 [19:50] <Swazilandio> all i want to know now is how can my friends connect to it ty
#3641 [19:50] <mattym> Swazilandio, Ok, like I said, you are own your own with it, the instructions should cover that.
#3642 [19:50] * Micky [Micky@notlogged] has joined #minecrafthelp
#3643 [19:50] <Swazilandio> XD ok
#3644 [19:51] <b87> okay
#3645 [19:51] <Micky> Yes I have already bought mine craft on another pc and it wants me to buy it again
#3646 [19:51] <b87> http://paste.ubuntu.com/23884301/
#3647 [19:51] <mattym> Micky, Download it from minecraft.net/download and log in when you run it.
#3648 [19:52] <mattym> ??> b87 win/dxdiag
#3649 [19:52] <Absol> b87: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3650 [19:52] * Micky [Micky@notlogged] has quit. (Client Quit)
#3651 [19:52] <b87> http://paste.ubuntu.com/23884304/
#3652 [19:53] <b87> OK
#3653 [19:53] <mattym> b87, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3654 [19:53] <mattym> b87, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113448 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3655 [19:54] <mattym> b87, Actually, seems like youve already done that.
#3656 [19:54] <mattym> b87, Can you try the following instructions from Absol instead.
#3657 [19:54] <mattym> ??> b87 win/reinst
#3658 [19:54] <Absol> b87: You may need to reinstall the locally installed files that Minecraft puts into place.
#3659 [19:54] <Absol> b87: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3660 [19:54] <b87> YEP
#3661 [19:54] <mattym> b87, After that, run the game and see if anything different happens.
#3662 [19:55] <b87> ok
#3663 [19:55] <b87> win/reinst this?
#3664 [19:55] * jplay12 [jplay12@notlogged] has joined #minecrafthelp
#3665 [19:55] <mattym> b87, The instructions Absol wrote.
#3666 [19:55] <b87> OK
#3667 [19:56] <b87> .
#3668 [19:59] <Guest59002> ok its been about an hour im gunna try reseting my password
#3669 [20:00] <Guest59002> hopefull that works
#3670 [20:04] <b87> Because this will only run a few minutes to dozens of minutes the game will happen, I will now test whether or not the same
#3671 [20:05] <mattym> b87, If it happens again, try reintalling the older drivers again. It still seems to get the same issue, also if it only happens for you with the modded version, you will need to get help from a mod support resource.
#3672 [20:06] <Guest59002> ok ive done it and still nothing help please
#3673 [20:07] <mattym> ??> Guest59002 account/send-email
#3674 [20:07] <Absol> Guest59002: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3675 [20:07] <Absol> Guest59002: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3676 [20:07] * bigguy [bigguy@notlogged] has joined #minecrafthelp
#3677 [20:07] <b87> okay thx
#3678 [20:08] <Guest59002> i followed a youtube video and i sent an email yesterday they havent replied at all
#3679 [20:08] <mattym> Guest59002, Read the second link from Absol to see about wait times.
#3680 [20:09] * willow [willow@notlogged] has quit. (Quit: Web client closed)
#3681 [20:10] * hi [hi@notlogged] has joined #minecrafthelp
#3682 [20:10] <hi> downgrading nvidia drivers
#3683 [20:11] <Guest59002> is there a number i can call to mojang it would be nice if i could talk to someone on the phone???
#3684 [20:11] <mattym> Guest59002, No
#3685 [20:11] <Guest59002> ....
#3686 [20:11] <mattym> ??> hi win/dxdiag
#3687 [20:11] <Absol> hi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3688 [20:11] * hi [hi@notlogged] has quit. (Client Quit)
#3689 [20:12] <Guest59002> is there a way to see if my account still even exists?
#3690 [20:12] <mattym> Guest59002, Right now all you can do is wait for the reply to the support ticket.
#3691 [20:14] <Guest59002> this is so stupid they bassicaly took my 35 bucks ans tell me to f off is the vibe im getting from this... :/
#3692 [20:16] <Guest59002> 35 down the drain im so mad right now
#3693 [20:16] * Dan_ [Dan_@notlogged] has joined #minecrafthelp
#3694 [20:16] <mattym> Guest59002, Or you could just wait for their reply, as long as youve included all the info they can reset the account for you.
#3695 [20:16] <Guest59002> i hope so
#3696 [20:17] <Dan_> I keep getting this problematic frame C 0x0000000000000000 every time my game goes to load.
#3697 [20:17] <mattym> ??> Dan_ launcher/game-output
#3698 [20:17] <Absol> Dan_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#3699 [20:17] <Absol> Dan_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3700 [20:18] <Dan_> http://paste.ubuntu.com/23884436/
#3701 [20:18] <mattym> Dan_, One moment
#3702 [20:18] <Dan_> Ok
#3703 [20:19] <mattym> ??> Dan_ mods
#3704 [20:19] <Absol> Dan_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3705 [20:19] <Absol> Dan_: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3706 [20:20] <Dan_> Even in vanilla minecraft i get the same error
#3707 [20:20] <mattym> ??> Dan_ win/reinst
#3708 [20:20] <Absol> Dan_: You may need to reinstall the locally installed files that Minecraft puts into place.
#3709 [20:20] <Absol> Dan_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3710 [20:20] <mattym> Dan_, Do the instructions from Absol to set the game back to normal.
#3711 [20:20] <mattym> Dan_, Do not make any changes, then see if the game works
#3712 [20:20] <Dan_> I've done that 10 times now
#3713 [20:20] <mattym> Dan_, If not get me the logs from vanilla.
#3714 [20:21] <mattym> Dan_, Do it again so the install is clean.
#3715 [20:21] <Dan_> Ok
#3716 [20:21] <mattym> Dan_, Then get me a log of a vanilla crash
#3717 [20:22] * Danny_ [Danny_@notlogged] has joined #minecrafthelp
#3718 [20:22] * coehlrich [coehlrich@notlogged] has joined #minecrafthelp
#3719 [20:24] <Dan_> Here's the vanilla one after the clean install http://paste.ubuntu.com/23884459/
#3720 [20:24] <Danny_> I have a vanilla version of minecraft and whenever I attempt to connect to a regular server or a realm server I get the following error: java.lang.IllegalStateException: failed to create a child event loop
#3721 [20:25] <mattym> ??> Danny_ tools/hjt
#3722 [20:25] <Absol> Danny_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3723 [20:25] <Absol> Danny_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3724 [20:25] <mattym> Dan_, What software from Razer is it you have running?
#3725 [20:25] <Dan_> Synapse
#3726 [20:27] <mattym> Dan_, Can you also get me a copy of the launcher log that shows up when you get sent back to the launcher.
#3727 [20:28] <Dan_> http://paste.ubuntu.com/23884472/
#3728 [20:28] <mattym> Dan_, Thats still the game output, there should be another tab for the launcher log
#3729 [20:29] <Dan_> http://paste.ubuntu.com/23884474/
#3730 [20:29] * Danny_ [Danny_@notlogged] has quit. (Quit: Web client closed)
#3731 [20:30] <mattym> Dan_, Try stopping or removing all the "game improvers" you have on, the one from Razer and the one from RivaTuner
#3732 [20:31] <Dan_> Ok
#3733 [20:32] <Dan_> It works when closing Razer synapse
#3734 [20:33] <mattym> Dan_, Yeah, some of those programs will interfere with the game
#3735 [20:33] <Dan_> That's weird because I've always used razer synapse when playing mc and it just caused problems
#3736 [20:34] <coehlrich> when i start up minecraft after a while it puts ########## GL ERROR ########## @ Post render 1280: Invalid enum in the game output and it first happened with a modded client and next i tried it with a vanilla client and it happens with that too
#3737 [20:35] <mattym> ??> coehlrich win/dxdiag
#3738 [20:35] <Absol> coehlrich: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3739 [20:38] * ninjastar054 [ninjastar054@notlogged] has joined #minecrafthelp
#3740 [20:40] * Trailmountain [Trailmountain@notlogged] has quit. (Ping timeout: 180 seconds)
#3741 [20:41] * Dan_ [Dan_@notlogged] has quit. (Ping timeout: 180 seconds)
#3742 [20:42] <coehlrich> here is the dxdiag http://paste.ubuntu.com/23884522/
#3743 [20:42] * _GaboBr4_ [_GaboBr4_@notlogged] has joined #minecrafthelp
#3744 [20:43] <_GaboBr4_> Hi
#3745 [20:43] <mattym> coehlrich, One monent
#3746 [20:43] <_GaboBr4_> Anyone mod speak spanish?
#3747 [20:43] <mattym> ??> _GaboBr4_ lang/es
#3748 [20:43] <Absol> _GaboBr4_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#3749 [20:43] <_GaboBr4_> Oh ok
#3750 [20:43] <_GaboBr4_> ehm
#3751 [20:43] <_GaboBr4_> this is my pastebin
#3752 [20:44] <_GaboBr4_> https://paste.ubuntu.com/23884525/
#3753 [20:44] <_GaboBr4_> hello???
#3754 [20:44] <mattym> coehlrich, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496
#3755 [20:44] <mattym> _GaboBr4_, One moment.
#3756 [20:44] <_GaboBr4_> ok
#3757 [20:45] * ninjastar054 [ninjastar054@notlogged] has quit. (Ping timeout: 180 seconds)
#3758 [20:45] <mattym> _GaboBr4_, Download and Install the file from this page http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2064
#3759 [20:45] * clerenaud [clerenaud@notlogged] has joined #minecrafthelp
#3760 [20:46] <_GaboBr4_> ok
#3761 [20:46] <_GaboBr4_> what file?
#3762 [20:47] <mattym> _GaboBr4_, The AMD Mobility Radeon Driver
#3763 [20:47] <_GaboBr4_> Oh ok
#3764 [20:49] <clerenaud> hi
#3765 [20:49] <_GaboBr4_> I installed it, what should I do?
#3766 [20:49] <mattym> _GaboBr4_, Did it say it finished?
#3767 [20:49] <mattym> Hello clerenaud
#3768 [20:49] <clerenaud> hi guys i do not suceed to start my minecraft launcher on windows 10 for few days now
#3769 [20:49] <clerenaud> hello mattym
#3770 [20:49] <_GaboBr4_> nonono
#3771 [20:49] <_GaboBr4_> 4 min
#3772 [20:49] <mattym> clerenaud, What happens when you try to start it?
#3773 [20:49] <_GaboBr4_> but
#3774 [20:49] <clerenaud> my message is ound cached update Renaming C:\Users\Renaud\AppData\Roaming\.minecraft\launcher.pack.lzma.new to C:\Users\Renaud\AppData\Roaming\.minecraft\launcher.pack.lzma Unable to rename - could be on another filesystem, trying copy & delete. FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: unable to copy:java.io.FileNotFoundException: C:\Users\Renaud\AppData\Roaming\.minecraft\launcher.pack.lzma (Accès refusé)
#3775 [20:49] <clerenaud> do y ou have an idea ?
#3776 [20:49] <_GaboBr4_> what sould i do
#3777 [20:50] <mattym> ??> clerenaud launcher/log
#3778 [20:50] <Absol> clerenaud: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3779 [20:50] <Absol> clerenaud: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3780 [20:50] <clerenaud> i can't reach the second tab because it stop very quickly
#3781 [20:50] <mattym> _GaboBr4_, Once you finish downloading it, you need to run/install it. Wait for it to tell you its done, when its finished, it should ask you to restart, do so.
#3782 [20:50] <mattym> ??> clerenaud launcher/open
#3783 [20:50] <Absol> clerenaud: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#3784 [20:51] <mattym> clerenaud, Make the change Absol wrote.
#3785 [20:51] <mattym> clerenaud, Then try to start the game.
#3786 [20:51] <_GaboBr4_> ok
#3787 [20:51] <_GaboBr4_> 1 min
#3788 [20:52] <clerenaud> thanks ; I get that
#3789 [20:52] <clerenaud> [18:52:06 INFO]: Getting syncinfo for selected version [18:52:06 INFO]: Queueing library & version downloads [18:52:06 ERROR]: Couldn't save version info to install PartialVersion{id='1.11.2', updateTime=Fri Jan 20 07:55:32 PST 2017, releaseTime=Wed Dec 21 01:29:12 PST 2016, type=RELEASE, url=https://launchermeta.mojang.com/mc/game/12f260fc1976f6dd688a211f1a906f956344abdd/1.11.2.json} java.io.FileNotFoundException: C:\Users\Re
#3790 [20:52] <_GaboBr4_> i can send you a gyazo? mattym
#3791 [20:52] * Brandon [Brandon@notlogged] has joined #minecrafthelp
#3792 [20:53] <mattym> _GaboBr4_, No, whats the problem?
#3793 [20:53] <Brandon> hello?
#3794 [20:53] <_GaboBr4_> my windows protect my computer
#3795 [20:53] <mattym> clerenaud, Follow all the directions, i need it in a paste link.
#3796 [20:53] <_GaboBr4_> and idk
#3797 [20:53] <mattym> _GaboBr4_, You should be able to let it continue.
#3798 [20:53] * Brandon [Brandon@notlogged] has quit. (Client Quit)
#3799 [20:53] <_GaboBr4_> ok
#3800 [20:53] <_GaboBr4_> im installing
#3801 [20:54] <_GaboBr4_> im install it
#3802 [20:56] <_GaboBr4_> I have to mark all the components?
#3803 [20:56] <mattym> _GaboBr4_, Yes
#3804 [20:56] <_GaboBr4_> Ok
#3805 [20:56] <_GaboBr4_> Im from Peru
#3806 [20:56] <_GaboBr4_> and you?
#3807 [20:57] <mattym> We dont discus that.
#3808 [20:57] <clerenaud> i'm usure to understand what is a paste link ; i'm sorry it's my first irc ; i try again
#3809 [20:57] <_GaboBr4_> Oh ok
#3810 [20:57] <clerenaud> [18:52:06 INFO]: Getting syncinfo for selected version [18:52:06 INFO]: Queueing library & version downloads [18:52:06 ERROR]: Couldn't save version info to install PartialVersion{id='1.11.2', updateTime=Fri Jan 20 07:55:32 PST 2017, releaseTime=Wed Dec 21 01:29:12 PST 2016, type=RELEASE, url=https://launchermeta.mojang.com/mc/game/12f260fc1976f6dd688a211f1a906f956344abdd/1.11.2.json} java.io.FileNotFoundException: C:\Users\Re
#3811 [20:57] <mattym> ??> clerenaud launcher/log
#3812 [20:57] <Absol> clerenaud: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3813 [20:57] <Absol> clerenaud: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3814 [20:57] <clerenaud> i think i failed
#3815 [20:57] <mattym> clerenaud, Read ALL the instructions Absol wrote
#3816 [20:58] <_GaboBr4_> You can still change the name? I left the minecraft in that time and now that I want to return I have this problem
#3817 [20:58] <mattym> _GaboBr4_, What?
#3818 [21:01] <clerenaud> ok i think i did it : http://paste.ubuntu.com/23884591/
#3819 [21:01] <clerenaud> thank you for your explanation
#3820 [21:02] * _GaboBr4_ [_GaboBr4_@notlogged] has quit. (Ping timeout: 180 seconds)
#3821 [21:02] <mattym> ??> clerenaud win/reinst
#3822 [21:02] <Absol> clerenaud: You may need to reinstall the locally installed files that Minecraft puts into place.
#3823 [21:02] <Absol> clerenaud: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3824 [21:02] <mattym> clerenaud, Try the instructions Absol wrote, let me know if anything different happens.
#3825 [21:06] * Kirito is now known as Chris
#3826 [21:07] * Grazeffe [Grazeffe@notlogged] has joined #minecrafthelp
#3827 [21:07] * NovaGaming5331 [NovaGaming5331@notlogged] has joined #minecrafthelp
#3828 [21:07] <Grazeffe> Hi guys
#3829 [21:07] <mattym> Hello
#3830 [21:07] <Grazeffe> any one having the exit code -1073740791 problem?
#3831 [21:07] <mattym> ??> Grazeffe win/dxdiag
#3832 [21:07] <Absol> Grazeffe: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3833 [21:08] * _GaboBr4_ [_GaboBr4_@notlogged] has joined #minecrafthelp
#3834 [21:08] <_GaboBr4_> Omg men
#3835 [21:08] <_GaboBr4_> omg
#3836 [21:08] <NovaGaming5331> I lost my mojang email, anyone know how to recover it?
#3837 [21:08] <Grazeffe> yes running windows
#3838 [21:08] <mattym> NovaGaming5331, Was your account Migrated?
#3839 [21:08] <_GaboBr4_> mattym
#3840 [21:08] <_GaboBr4_> my pc is crashed
#3841 [21:08] <NovaGaming5331> YeYes
#3842 [21:08] <mattym> Grazeffe, Do the linked instructions.
#3843 [21:08] <mattym> ??> NovaGaming5331 account/forgot-email
#3844 [21:09] <Absol> NovaGaming5331: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#3845 [21:09] <_GaboBr4_> mattym...
#3846 [21:09] <mattym> _GaboBr4_, What?
#3847 [21:10] <NovaGaming5331> Absol, how am i supposed to enter the email if i dont remember it?
#3848 [21:10] <_GaboBr4_> My pc crashed and reboot because that happened?
#3849 [21:10] <mattym> NovaGaming5331, You have no idea what it can be?
#3850 [21:10] <NovaGaming5331> No
#3851 [21:10] <mattym> _GaboBr4_, If it finished it should have rebooted for you.
#3852 [21:10] <mattym> _GaboBr4_, Try the game again.
#3853 [21:10] <mattym> ??> NovaGaming5331 account/send-email
#3854 [21:11] <Absol> NovaGaming5331: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3855 [21:11] <Absol> NovaGaming5331: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3856 [21:11] <_GaboBr4_> Ok..
#3857 [21:11] <clerenaud> thank you all ; it download a lot, since I reach the page where I can say "play" and choose my world, but I still get a crash. Here is the report : http://paste.ubuntu.com/23884624/ and thank again
#3858 [21:11] <_GaboBr4_> OMG
#3859 [21:11] * MatthewFMMS [MatthewFMMS@notlogged] has joined #minecrafthelp
#3860 [21:11] <_GaboBr4_> I LOVE YOU MEN
#3861 [21:11] <_GaboBr4_> ty men
#3862 [21:12] <MatthewFMMS> Anyone with Geforce exp getting issues with mc with the latest dirver update?
#3863 [21:13] <mattym> ??> clerenaud win/dxdiag
#3864 [21:13] <Absol> clerenaud: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3865 [21:13] <mattym> MatthewFMMS, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3866 [21:13] <MatthewFMMS> kk ty
#3867 [21:13] * NovaGaming5331 [NovaGaming5331@notlogged] has quit. (Quit: Web client closed)
#3868 [21:13] * bamajoe411 [bamajoe411@notlogged] has joined #minecrafthelp
#3869 [21:14] * PlasmaGaming [PlasmaGaming@notlogged] has joined #minecrafthelp
#3870 [21:14] <PlasmaGaming> Hi i dont remember my minecraft email what do i do?
#3871 [21:14] <mattym> PlasmaGaming, Fill out the form you were just told to
#3872 [21:15] <Grazeffe> mattym yes I did
#3873 [21:15] <Grazeffe> what now?
#3874 [21:15] <coehlrich> when i it did the first thing it had to do it says that the computer is currently using a newer version and in the text box it says Intel(R) HD Graphics 4600 (20.19.15.4531)
#3875 [21:15] <mattym> Grazeffe, I need the link to the page you created.
#3876 [21:16] <mattym> ??> coehlrich win/reinst
#3877 [21:16] <Absol> coehlrich: You may need to reinstall the locally installed files that Minecraft puts into place.
#3878 [21:16] <Absol> coehlrich: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3879 [21:16] <Grazeffe> http://paste.ubuntu.com/23884629/
#3880 [21:16] <mattym> coehlrich, Try the instructions Absol wrote, then let me know if it still happens.
#3881 [21:16] <PlasmaGaming> It said Account email i cant remember my account email
#3882 [21:16] <mattym> PlasmaGaming, Then continue on the form without it.
#3883 [21:16] <PlasmaGaming> Ok
#3884 [21:17] * _GaboBr4_ [_GaboBr4_@notlogged] has quit. (Ping timeout: 180 seconds)
#3885 [21:17] <Grazeffe> Did you get the link?
#3886 [21:17] <mattym> coehlrich, After the instructions you will need to set your launcher to remain open again while you play, so you can see the lgos
#3887 [21:17] <mattym> logs*
#3888 [21:17] <mattym> Grazeffe, Yes, one moment.
#3889 [21:17] <Grazeffe> ok
#3890 [21:17] <mattym> Grazeffe, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3891 [21:17] <mattym> Grazeffe, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3892 [21:18] <clerenaud> here is the diag http://paste.ubuntu.com/23884655/
#3893 [21:18] * osuka_ [osuka_@notlogged] has quit. (Read error: Connection reset by peer)
#3894 [21:18] <Grazeffe> so I will need to uninstall the Nvidia driver?
#3895 [21:19] <mattym> Grazeffe, No, just run the one i linked according to the instructions i wrote
#3896 [21:19] <mattym> clerenaud, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3897 [21:19] <mattym> clerenaud, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3898 [21:21] * PlasmaGaming [PlasmaGaming@notlogged] has quit. (Quit: Web client closed)
#3899 [21:24] <coehlrich> when i deleted stuff in the .minecraft folder it said that logs and versions were in use
#3900 [21:24] <mattym> coehlrich, Make sure the game and launcher are closed completely
#3901 [21:24] <mattym> coehlrich, Then try removing them again
#3902 [21:26] <coehlrich> i have closed the launcher and the game and i relised i had a explorer window open in logs and i closed that and it still wont delete any also i kept my servers.dat too
#3903 [21:26] <mattym> coehlrich, Restart the computer, then try deleting them again.
#3904 [21:29] * coehlrich_ [coehlrich_@notlogged] has joined #minecrafthelp
#3905 [21:29] * MinecraftWontLaunch [MinecraftWontLaunch@notlogged] has joined #minecrafthelp
#3906 [21:29] <clerenaud> i'm sorry by clean install you mean new install ; i'm sorry i'm french and my computer is in french and maybe the translation is not accurate
#3907 [21:30] <MinecraftWontLaunch> [22:26:34 INFO]: Minecraft Launcher 1.6.73 (through bootstrap 100) started on windows... [22:26:34 INFO]: Current time is Jan 28, 2017 10:26:34 PM [22:26:34 INFO]: System.getProperty('os.name') == 'Windows 10' [22:26:34 INFO]: System.getProperty('os.version') == '10.0' [22:26:34 INFO]: System.getProperty('os.arch') == 'amd64' [22:26:34 INFO]: System.getProperty('java.version') == '1.8.0_25' [22:26:34 INFO]: System.getProperty('java.vendor
#3908 [21:30] * Jake__ [Jake__@notlogged] has joined #minecrafthelp
#3909 [21:30] <thgilfodrol> ??> MinecraftWontLaunch paste
#3910 [21:30] <Absol> MinecraftWontLaunch: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#3911 [21:30] <coehlrich_> they deleted fine now after the restart
#3912 [21:30] <mattym> clerenaud, When you select the Custom Install option, there should be a place to check Clean Install, im not sure how it will translate for you.
#3913 [21:30] <Jake__> Cant log in
#3914 [21:30] <thgilfodrol> Jake__: what happens when you try?
#3915 [21:31] <mattym> coehlrich_, Start the game again and see what happens.
#3916 [21:31] * coehlrich [coehlrich@notlogged] has quit. (Ping timeout: 180 seconds)
#3917 [21:31] <mattym> coehlrich_, As mentioned, you may need to reconfigure the launcher to remain open again.
#3918 [21:31] <Jake__> I get unknown email even though i recieve the reset password emails
#3919 [21:31] <thgilfodrol> ??> Jake__ login/throttle
#3920 [21:32] <Absol> Jake__: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3921 [21:32] <Absol> Jake__: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#3922 [21:32] <Grazeffe> mattym I have to use the clean install but let the options marked or not?
#3923 [21:32] <mattym> Grazeffe, Leave everything else marked
#3924 [21:33] <Jake__> Ok ill check back if that doesnt work
#3925 [21:33] <MinecraftWontLaunch> http://paste.ubuntu.com/23884714/plain/
#3926 [21:34] <clerenaud> i have to restart ; i ll try to come back to say you what happens
#3927 [21:34] <Jake__> So the block is on my actual network because i tried logging in to several accounts?
#3928 [21:34] <Grazeffe> mattym, done and now?
#3929 [21:34] <mattym> Jake__, Yes
#3930 [21:34] <Jake__> Ok Cool
#3931 [21:34] <mattym> Grazeffe, If the installation is finished, try the game again
#3932 [21:34] <thgilfodrol> ??> MinecraftWontLaunch win/dxdiag
#3933 [21:34] <Absol> MinecraftWontLaunch: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3934 [21:34] * Jake__ [Jake__@notlogged] has quit. (Client Quit)
#3935 [21:35] <Grazeffe> I have unistalled the game, can I get it normally on the minecraft.net website?
#3936 [21:35] <MinecraftWontLaunch> it crashed.
#3937 [21:36] <MinecraftWontLaunch> mmmmk
#3938 [21:36] <mattym> Grazeffe, Go to minecraft.net/download
#3939 [21:36] <thgilfodrol> MinecraftWontLaunch: follow the instructions at the link Absol messaged you
#3940 [21:36] <coehlrich_> after a while the game output became white and it successfully launched
#3941 [21:37] <Grazeffe> I have the Java 64 bits installed is there a problem?
#3942 [21:37] * clerenaud [clerenaud@notlogged] has quit. (Ping timeout: 180 seconds)
#3943 [21:37] <mattym> Grazeffe, No
#3944 [21:38] <Grazeffe> mattym, my nvidia says to update, what do I do?
#3945 [21:39] <mattym> Grazeffe, Ignore it
#3946 [21:39] <Grazeffe> ok
#3947 [21:39] <MinecraftWontLaunch> http://paste.ubuntu.com/23884733/
#3948 [21:39] <mattym> Grazeffe, There is a problem with that update. You need to use the one you have for now.
#3949 [21:39] <Grazeffe> mattym, the game worked thank you so much!!
#3950 [21:40] <mattym> MinecraftWontLaunch, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3951 [21:41] <mattym> MinecraftWontLaunch, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3952 [21:42] * Guest59002 [Guest59002@notlogged] has quit. (Ping timeout: 180 seconds)
#3953 [21:42] * Grazeffe [Grazeffe@notlogged] has quit. (Quit: Web client closed)
#3954 [21:43] * clerenaud [clerenaud@notlogged] has joined #minecrafthelp
#3955 [21:43] <clerenaud> hi i still get a problem, minecraft crashed http://paste.ubuntu.com/23884745/
#3956 [21:44] <mattym> ??> clerenaud win/reinst
#3957 [21:44] <coehlrich_> i opened the modded one that isnt in the .minecraft folder and i didnt delete anything in it and opened it and it worked
#3958 [21:44] <Absol> clerenaud: You may need to reinstall the locally installed files that Minecraft puts into place.
#3959 [21:44] <Absol> clerenaud: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3960 [21:44] <mattym> clerenaud, Try the instructions from Absol again.
#3961 [21:44] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#3962 [21:45] <clerenaud> ok i'll do
#3963 [21:46] * techno156 [techno156@notlogged] has joined #minecrafthelp
#3964 [21:47] <clerenaud> it says that I'm using an old launcher and I should use a new one (while downloading). I assume new launcher will be downloaded automaticaly?
#3965 [21:48] <mattym> clerenaud, Go to minecraft.net/download and download the installer from there
#3966 [21:48] <mattym> clerenaud, Install the game, make sure you let it make a new shortcut.
#3967 [21:48] <clerenaud> ok
#3968 [21:49] * mystikalginger_ [mystikalginger_@notlogged] has quit. (Ping timeout: 180 seconds)
#3969 [21:49] * Dylan [Dylan@notlogged] has joined #minecrafthelp
#3970 [21:50] <Dylan> Do you know the approximate amount of incorrect password attempts you can have before you are temporarily locked out?
#3971 [21:51] <mattym> Dylan, 3
#3972 [21:51] <Dylan> Really?
#3973 [21:51] <Dylan> How long is it for?
#3974 [21:51] <mattym> Dylan, An your.
#3975 [21:51] <mattym> hour*
#3976 [21:52] <Dylan> That's ridiculous, it should at least give you a prompt.
#3977 [21:53] <mattym> Dylan, Its a system to prevent people from brute forcing the login system, a warning of any type would defeat that purpose.
#3978 [21:53] <MinecraftWontLaunch> probebly saved your account at least once
#3979 [21:54] <Dylan> Yes, but if the lockout amount is already known in the community, then there is no point of hiding this from the average user. I understand the lockout system but believe that it should prompt.
#3980 [21:54] <Dylan> Thanks anyways
#3981 [21:54] <mattym> Dylan, The system has no way of knowing whos who, so it just works as intended
#3982 [21:55] <clerenaud> still crashing http://paste.ubuntu.com/23884790/
#3983 [21:55] <MinecraftWontLaunch> nvidia, very annoying, must download the file, that downloads files, in order to download the driver :). kms
#3984 [21:55] <b87> mattym: My minecraft or the same situation, you can give me some suggestions
#3985 [21:56] <Dylan> Contact mojang through the link above.
#3986 [21:56] <Dylan> https://help.mojang.com/
#3987 [21:56] <mattym> b87, Did you install the driver you were told to?
#3988 [21:56] <MinecraftWontLaunch> installing currently,
#3989 [21:57] <MinecraftWontLaunch> o3o
#3990 [21:57] <MinecraftWontLaunch> oh
#3991 [21:57] <MinecraftWontLaunch> nvm
#3992 [21:57] <MinecraftWontLaunch> C:
#3993 [21:57] <b87> YES
#3994 [21:57] <mattym> b87, Then it should be working
#3995 [21:58] <mattym> clerenaud, Can you get me a copy of the Game Output tab as well if its there.
#3996 [21:58] <b87> Yes, but he still will LAG and no response
#3997 [21:58] <clerenaud> thanks here : http://paste.ubuntu.com/23884804/
#3998 [21:59] <mattym> ??> b87 win/dxdiag
#3999 [21:59] <Absol> b87: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4000 [21:59] <mattym> b87, Get me a new dxdiag report
#4001 [22:00] <b87> http://paste.ubuntu.com/23884810/
#4002 [22:00] <b87> okay
#4003 [22:00] <mattym> clerenaud, Do you have the shortcut for minecraft on your desktop?
#4004 [22:01] <clerenaud> yes
#4005 [22:01] <mattym> b87, Have you restarted since fixing the drivers?
#4006 [22:01] <mattym> clerenaud, Right click it and select Run as Administrator, see if the game will launch
#4007 [22:01] <b87> yes
#4008 [22:02] <clerenaud> i deleted the old one to be sure to get a new one
#4009 [22:02] <clerenaud> ok
#4010 [22:02] <b87> I have restarted the computer
#4011 [22:02] <mattym> b87, And it only stops working after some time?
#4012 [22:03] <MinecraftWontLaunch> thank you,
#4013 [22:03] <MinecraftWontLaunch> worked
#4014 [22:03] * Neoxient [Neoxient@notlogged] has joined #minecrafthelp
#4015 [22:03] * Cambellar [Cambellar@notlogged] has joined #minecrafthelp
#4016 [22:04] <b87> yes
#4017 [22:04] <Neoxient> Hello
#4018 [22:04] <b87> the random time
#4019 [22:04] <clerenaud> still crashing, do you need the copy of the diag
#4020 [22:04] <mattym> b87, Did you ever try what I said to do if it happened again? To try another reinstall of the drivers?
#4021 [22:04] <mattym> clerenaud, A copy of the current game output please.
#4022 [22:04] * Neoxient [Neoxient@notlogged] has quit. (Client Quit)
#4023 [22:04] <mattym> b87, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113448 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#4024 [22:05] <b87> ok
#4025 [22:05] <b87> choose to use the Clean Install option
#4026 [22:05] <b87> what is it
#4027 [22:05] <mattym> b87, When you download it, and select Custom, you will see that option
#4028 [22:05] <clerenaud> http://paste.ubuntu.com/23884826/
#4029 [22:06] <clerenaud> thanks
#4030 [22:06] * coehlrich_ [coehlrich_@notlogged] has quit. (Ping timeout: 180 seconds)
#4031 [22:06] <Cambellar> when i try and log into minecraft it says we couldnt log you back in as cambellar please try to log in again, (sockettimeoutexception:timed out) what do i do
#4032 [22:06] * MinecraftWontLaunch [MinecraftWontLaunch@notlogged] has quit. (Ping timeout: 180 seconds)
#4033 [22:07] <mattym> Cambellar, If you log out completely, and try to log in what is the full error you get?
#4034 [22:07] <mattym> clerenaud, Not sure what else to try.
#4035 [22:09] <Cambellar> sorrt, but we couldnt connect to our servers. please make sure that you are online and that minecradft is not blocked.(sockettimeoutexception:connection timed out)
#4036 [22:09] * clerenaud [clerenaud@notlogged] has quit. (Ping timeout: 180 seconds)
#4037 [22:09] <mattym> ??> Cambellar tools/hjt
#4038 [22:09] <Absol> Cambellar: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#4039 [22:09] <Absol> Cambellar: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4040 [22:11] <b87> mattym: I have re-installed, I will go to test to see
#4041 [22:12] * XiserMan [XiserMan@notlogged] has joined #minecrafthelp
#4042 [22:12] <Cambellar> http://paste.ubuntu.com/23884847/
#4043 [22:13] <mattym> Cambellar, Uninstall Avast, then restart your computer, after that test the game, if its working, reinstall the latest Avast.
#4044 [22:14] * clerenaud [clerenaud@notlogged] has joined #minecrafthelp
#4045 [22:14] <XiserMan> So I tried launching after logging and i get sent back to the launch screen where do I post my launcher log?
#4046 [22:14] * clerenaud_ [clerenaud_@notlogged] has joined #minecrafthelp
#4047 [22:14] <mattym> ??> XiserMan launcher/log
#4048 [22:14] <Absol> XiserMan: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#4049 [22:14] <Absol> XiserMan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4050 [22:15] <XiserMan> http://paste.ubuntu.com/23884865/
#4051 [22:15] <mattym> ??> XiserMan win/dxdiag
#4052 [22:15] <Absol> XiserMan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4053 [22:16] * Leo__ [Leo__@notlogged] has joined #minecrafthelp
#4054 [22:17] * dino [dino@notlogged] has joined #minecrafthelp
#4055 [22:17] <Leo__> http://paste.ubuntu.com/23884867/
#4056 [22:17] <XiserMan> http://paste.ubuntu.com/23884875/
#4057 [22:17] <mattym> Leo__, One moment
#4058 [22:17] <Leo__> ok
#4059 [22:17] <mattym> XiserMan, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#4060 [22:18] <mattym> XiserMan, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#4061 [22:18] <dino> I can't launch minecraft anymore i keep getting a game output error
#4062 [22:18] <clerenaud> sorry i had a restart because of battery : http://paste.ubuntu.com/23884877/
#4063 [22:18] <mattym> Leo__, What is the problem with the game?
#4064 [22:18] <Leo__> it crashes when i 1st login
#4065 [22:18] <mattym> clerenaud, You arent plugged into power?
#4066 [22:19] <mattym> ??> Leo__ launcher/crash-log
#4067 [22:19] <Absol> Leo__: We need to see your crash log, which appears after a crash.
#4068 [22:19] <Absol> Leo__: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4069 [22:19] <Leo__> http://paste.ubuntu.com/23884867/
#4070 [22:19] <mattym> ??> dino launcher/game-output
#4071 [22:19] <Absol> dino: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#4072 [22:19] <Absol> dino: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4073 [22:19] <mattym> Leo__, The crash log please
#4074 [22:20] * Cambellar [Cambellar@notlogged] has quit. (Ping timeout: 180 seconds)
#4075 [22:20] <clerenaud> yes i wasn't! sorry
#4076 [22:20] <mattym> clerenaud, One moment.
#4077 [22:20] * Cambellar [Cambellar@notlogged] has joined #minecrafthelp
#4078 [22:21] <dino> http://paste.ubuntu.com/23884881/
#4079 [22:21] <mattym> ??> clerenaud win/dxdiag
#4080 [22:21] <Absol> clerenaud: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4081 [22:21] <mattym> clerenaud, Can you get me a new dxdiag
#4082 [22:21] <dino> is that what you want
#4083 [22:21] <mattym> ??> dino mods
#4084 [22:21] <Absol> dino: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4085 [22:21] <Absol> dino: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4086 [22:21] <Cambellar> it logged in and seems to work when i took avast off what was i susppoed to do then?
#4087 [22:21] <mattym> Cambellar, You should be ok to reinstall Avast, just make sure you use a new download of it.
#4088 [22:21] <Leo__> http://paste.ubuntu.com/23884886/
#4089 [22:21] <Leo__> there
#4090 [22:22] <mattym> Leo__, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26347
#4091 [22:22] * dino [dino@notlogged] has quit. (Quit: Web client closed)
#4092 [22:22] * sheep [sheep@notlogged] has joined #minecrafthelp
#4093 [22:23] <clerenaud> ok i'll thank
#4094 [22:25] <sheep> help
#4095 [22:25] <sheep> please
#4096 [22:25] <mattym> sheep, Explain the problem you need help with.
#4097 [22:25] <sheep> my minecraft keeps crahing.. not to good with this laptop so need alot of help
#4098 [22:26] <mattym> ??> sheep launcher/crash-log
#4099 [22:26] <Absol> sheep: We need to see your crash log, which appears after a crash.
#4100 [22:26] <Absol> sheep: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4101 [22:27] <clerenaud> here http://paste.ubuntu.com/23884894/
#4102 [22:27] <Cambellar> thank you soo much i have been trying for about a week now with no luck you are amazing people
#4103 [22:27] <mattym> clerenaud, Ok one moment
#4104 [22:28] <mattym> clerenaud, With the computer plugged in this time, try downloading and Installing the file from this page http://www.geforce.com/drivers/results/113444
#4105 [22:29] <clerenaud> ok
#4106 [22:29] <sheep> Completely ignored arguments: [--nativeLauncherVersion, 307] [21:20:47] [Client thread/INFO]: Setting user: MamaSmurf [21:20:47] [Client thread/INFO]: (Session ID is <censored>) [21:20:50] [Client thread/INFO]: LWJGL Version: 2.9.4 [21:20:50] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) ~[lwjgl-2.9.4-nightly-20150209.j
#4107 [22:29] <mattym> ??> sheep win/dxdiag
#4108 [22:29] <Absol> sheep: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4109 [22:33] <Leo__> it didnot work\
#4110 [22:33] <mattym> Leo__, What do you mean?
#4111 [22:34] <Leo__> and a random thing is on my screen and it will not get off!
#4112 [22:34] <sheep> ------------------ System Information ------------------ Time of this report: 1/28/2017, 21:30:00 Machine name: SHAWN-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP G56 Notebook PC BIOS: Default System BIOS Processor: Intel(R) Celeron(R) CPU
#4113 [22:34] <mattym> sheep, Follow ALL the instructions
#4114 [22:34] <mattym> Leo__, What does it say?
#4115 [22:34] <Leo__> how do you want to open this website
#4116 [22:34] <Leo__> ure a app
#4117 [22:34] <Leo__> use
#4118 [22:35] <Leo__> or ure default browser
#4119 [22:35] <mattym> Leo__, That doesnt sound like anything it should be doing.
#4120 [22:35] <Leo__> ;/
#4121 [22:35] <Leo__> uhh
#4122 [22:35] <mattym> Leo__, You need to download the .exe file from this page https://downloadcenter.intel.com/download/26347
#4123 [22:35] <Leo__> im re set hold up
#4124 [22:35] <mattym> Leo__, Once you download it, run/install it and follow the instructions the program gives you.
#4125 [22:38] * Leo___ [Leo___@notlogged] has joined #minecrafthelp
#4126 [22:38] <Leo___> ok im back
#4127 [22:39] * Leo__ [Leo__@notlogged] has quit. (Ping timeout: 180 seconds)
#4128 [22:39] <Leo___> hello
#4129 [22:39] <Leo___> ?
#4130 [22:40] <sheep> http://paste.ubuntu.com/23884913/
#4131 [22:40] <mattym> Leo___, Did you do the instructions?
#4132 [22:40] <Leo___> send agian
#4133 [22:40] <mattym> Leo___, Did you install the program?
#4134 [22:40] <mattym> sheep, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22165/
#4135 [22:40] <Leo___> no not yet
#4136 [22:40] <Leo___> i need the page
#4137 [22:41] <mattym> Leo__, You need to download the .exe file from this page https://downloadcenter.intel.com/download/26347
#4138 [22:41] <mattym> Leo__, Once you download it, run/install it and follow the instructions the program gives you.
#4139 [22:41] <Leo___> win64.exe?
#4140 [22:42] <mattym> Leo___, Yes
#4141 [22:42] <Leo___> ok its downloading
#4142 [22:43] <sheep> it says it does not meet the following things to download it
#4143 [22:43] <mattym> sheep, One moment.
#4144 [22:43] <sheep> ok thank you
#4145 [22:44] <mattym> ??> sheep oem/hp/product-number
#4146 [22:44] <Absol> sheep: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#4147 [22:44] <Absol> sheep: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#4148 [22:44] * clerenaud [clerenaud@notlogged] has quit. (Ping timeout: 180 seconds)
#4149 [22:45] <Leo___> umm
#4150 [22:45] <Leo___> it took me to files
#4151 [22:45] <Leo___> what do i do?
#4152 [22:45] * clerenaud_ [clerenaud_@notlogged] has quit. (Ping timeout: 180 seconds)
#4153 [22:45] * archie [archie@notlogged] has joined #minecrafthelp
#4154 [22:46] <mattym> Leo___, You need to run the program you downloaded.
#4155 [22:46] <archie> I need help
#4156 [22:46] <Leo___> i did
#4157 [22:46] * Bob [Bob@notlogged] has joined #minecrafthelp
#4158 [22:47] <archie> I got this problem anyone Fix ? Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#4159 [22:47] <Bob> I keep getting a game output error can someone help me. It wont start minecraft it just goes to a game output tabe
#4160 [22:47] <mattym> Leo___, Then it should be installing, let it install.
#4161 [22:47] * JohnathanG [JohnathanG@notlogged] has joined #minecrafthelp
#4162 [22:47] <Leo___> it did
#4163 [22:47] <sheep> product ID?
#4164 [22:47] <Leo___> ki
#4165 [22:47] <mattym> ??> Bob launcher/game-output
#4166 [22:47] <Absol> Bob: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#4167 [22:47] <Absol> Bob: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4168 [22:47] <mattym> ??> archie launcher/crash-log
#4169 [22:47] <Absol> archie: We need to see your crash log, which appears after a crash.
#4170 [22:47] * clerenaud [clerenaud@notlogged] has joined #minecrafthelp
#4171 [22:47] <Absol> archie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4172 [22:47] <mattym> sheep, Yes
#4173 [22:47] <archie> Wait
#4174 [22:48] <JohnathanG> Can anyone tell me why my minecraft 360 save wont upload to xbox one.
#4175 [22:48] <sheep> 00426-OEM-8992662-00010
#4176 [22:48] <mattym> JohnathanG, We dont do much console support here, you will need to contact Xbox or check the forums
#4177 [22:48] * JohnathanG [JohnathanG@notlogged] has quit. (Client Quit)
#4178 [22:48] <mattym> sheep, No, I need the HP product number for your laptop
#4179 [22:48] <Bob> This is the link http://paste.ubuntu.com/23884956/
#4180 [22:48] <Leo___> it installed
#4181 [22:48] <mattym> sheep, Follow the instructions Absol gave you
#4182 [22:48] <mattym> Leo___, Did it say it finished?
#4183 [22:49] <Leo___> yes
#4184 [22:49] <mattym> ??> Bob mods
#4185 [22:49] <Absol> Bob: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4186 [22:49] <Absol> Bob: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#4187 [22:49] <mattym> Leo___, Restart the computer, then try the game again.
#4188 [22:49] <Leo___> ok thanks!
#4189 [22:49] <Bob> I have no clue what youre talking about Absol
#4190 [22:49] <archie> Please help me i paste It
#4191 [22:49] <archie> Then how ?
#4192 [22:49] <mattym> archie, I need the link to it.
#4193 [22:49] <Bob> why wont minecraft launch
#4194 [22:50] <mattym> ??> Bob win/reinst
#4195 [22:50] <Absol> Bob: You may need to reinstall the locally installed files that Minecraft puts into place.
#4196 [22:50] <Absol> Bob: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4197 [22:50] * KL-E-0 [KL-E-0@notlogged] has quit. (Ping timeout: 206 seconds)
#4198 [22:50] <archie> How to link
#4199 [22:50] <mattym> archie, Follow the instructions you were given
#4200 [22:51] <Bob> ive already deleted the .minecraft folder and it didnt work and i also re installed minecraft through the installation wizaard and that didnt work either
#4201 [22:51] <mattym> Bob, If you had done so there wouldnt be mod info in your crash. Do the instructions again.
#4202 [22:52] * Guest82691 [Guest82691@notlogged] has joined #minecrafthelp
#4203 [22:53] <archie> https://paste.ubuntu.com/23884971/
#4204 [22:53] <mattym> archie, Thats all it shows?
#4205 [22:53] <archie> Yeah
#4206 [22:53] * Leo__ [Leo__@notlogged] has joined #minecrafthelp
#4207 [22:54] <mattym> archie, Are there any other tabs with different logs?
#4208 [22:54] <Leo__> it did not work
#4209 [22:54] <Bob> okay i was accidentally using curse to open minecraft the first time my bad. This is actually what i am getting from the real minecraft launcher http://paste.ubuntu.com/23884977/
#4210 [22:54] <mattym> Bob, Can you get a copy of the launcher log tab
#4211 [22:55] <archie> Thats all
#4212 [22:55] <Bob> http://paste.ubuntu.com/23884983/
#4213 [22:55] <mattym> Leo__, Can you get a new dxdiag report.
#4214 [22:55] <archie> I try reinstall minecraft but nothing happens
#4215 [22:55] <Leo__> ok
#4216 [22:55] <mattym> ??> archie win/dxdiag
#4217 [22:55] <Absol> archie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4218 [22:55] <mattym> ??> archie tools/hjt
#4219 [22:55] <clerenaud> so I installed the driver and I was plugged. It doesn't work so I went to%app% and delete all except save and tried again. Still crashing. here the report of the launcher http://paste.ubuntu.com/23884973/
#4220 [22:55] <Absol> archie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#4221 [22:55] <Absol> archie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4222 [22:55] <clerenaud> and there from the game
#4223 [22:56] <clerenaud> i'm runing a diag
#4224 [22:56] * ScorpionVoltage [ScorpionVoltage@notlogged] has joined #minecrafthelp
#4225 [22:56] <archie> https://paste.ubuntu.com/23884991/
#4226 [22:57] <Bob> Mattym this is the launcher log http://paste.ubuntu.com/23884983/
#4227 [22:57] <ScorpionVoltage> I can't log in, it's the right info but says invalid creds
#4228 [22:57] <mattym> ??> Bob win/dxdiag
#4229 [22:57] <Absol> Bob: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4230 [22:57] * ScorpionVoltage [ScorpionVoltage@notlogged] has quit. (Client Quit)
#4231 [22:57] <mattym> ScorpionVoltage, Have you tried to reset the password?
#4232 [22:58] <clerenaud> and there the dxdiag http://paste.ubuntu.com/23884994/ thank again
#4233 [22:58] <archie> What can do with Hijackthis ?
#4234 [22:58] <Leo__> http://paste.ubuntu.com/23884996/
#4235 [22:58] <Leo__> there u go!
#4236 [22:58] <mattym> archie, Read the instructions Absol wrote for what to do.
#4237 [22:58] <clerenaud> oh I fogot to post from the game output http://paste.ubuntu.com/23884980/
#4238 [22:59] <mattym> ??> clerenaud gpu/nvidia/optimus
#4239 [22:59] <Absol> clerenaud: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#4240 [22:59] <archie> https://paste.ubuntu.com/23884991/
#4241 [22:59] <mattym> clerenaud, Check the link from Absol, see if you can force the game to run with your Nvidia hardware.
#4242 [22:59] <clerenaud> thanks
#4243 [22:59] <Leo__> http://paste.ubuntu.com/23884996/
#4244 [22:59] <mattym> Leo__, Yes please wait
#4245 [22:59] <Leo__> ok
#4246 [22:59] <Leo__> sorry
#4247 [22:59] <sheep> will.. i dont see it in System information but im just going to go hit the bed and try in the morning. thank you for your time and your help
#4248 [23:00] * Guest82691 [Guest82691@notlogged] has quit. (Ping timeout: 384 seconds)
#4249 [23:00] <Leo__> lol 0:00
#4250 [23:01] <mattym> Leo__, It does not appear the driver was instaled
#4251 [23:01] <Leo__> oh?
#4252 [23:01] <Leo__> hmm
#4253 [23:01] <mattym> One moment
#4254 [23:01] <Leo__> 1st one or 2nd one?
#4255 [23:01] <archie> This is The hijackthis https://paste.ubuntu.com/23885013/
#4256 [23:01] <mattym> Leo__, First
#4257 [23:01] <Leo__> ok
#4258 [23:02] <Bob> here mattym http://paste.ubuntu.com/23885012/ this is my dxdiag
#4259 [23:02] <Leo__> i need the website
#4260 [23:02] <mattym> Leo__, Here https://downloadcenter.intel.com/download/26347
#4261 [23:02] <mattym> Bob, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#4262 [23:02] <archie> Here mattym THis is my Hijackthis Log https://paste.ubuntu.com/23885013/
#4263 [23:02] <mattym> Bob, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#4264 [23:03] * sheep [sheep@notlogged] has quit. (Ping timeout: 180 seconds)
#4265 [23:03] <mattym> ??> archie win/reinst
#4266 [23:03] <Absol> archie: You may need to reinstall the locally installed files that Minecraft puts into place.
#4267 [23:03] <Absol> archie: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4268 [23:03] * Alkghhhhhhxhjbxjnchhjcvguckfuc [Alkghhhhhhxhjbxjnchhjcvguckfuc@notlogged] has joined #minecrafthelp
#4269 [23:03] <mattym> archie, Try the instructions from Absol, let me know what happens when you try to run the game after.
#4270 [23:03] <Bob> I will mattym, i just updated my drivers and that is when the issue started
#4271 [23:03] <mattym> Bob, Like I said, there is an issue with them, use the ones I linked.
#4272 [23:04] * Alkghhhhhhxhjbxjnchhjcvguckfuc is now known as mar
#4273 [23:05] <mar> Help minecraft pc looks. Weird
#4274 [23:05] <mattym> mar, Please explain a little more what you mean.
#4275 [23:06] * Jackson413 [Jackson413@notlogged] has joined #minecrafthelp
#4276 [23:06] <archie> I completely delete all .minecraft exept saves
#4277 [23:06] <mattym> archie, Try starting the game again
#4278 [23:06] <mar> It's flashing colors and keeps kicking me out also
#4279 [23:06] <archie> Ok
#4280 [23:06] <mattym> mar, Do you get any errors or crash reports/logs?
#4281 [23:07] <mar> No it just quits
#4282 [23:07] <mar> Like when you press quit
#4283 [23:07] <mattym> mar, Using any mods/addons or 3rd party launchers?
#4284 [23:08] * Jackson414 [Jackson414@notlogged] has quit. (Ping timeout: 180 seconds)
#4285 [23:08] <mar> No
#4286 [23:08] <mattym> ??> mar win/reinst
#4287 [23:08] <Absol> mar: You may need to reinstall the locally installed files that Minecraft puts into place.
#4288 [23:08] <Absol> mar: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4289 [23:08] <mattym> mar, Try the instructions from Absol then check the game again, let me know if you still get the same issue.
#4290 [23:09] <mar> Ok
#4291 [23:09] <Leo__> umm it dose not fit this computer!
#4292 [23:09] <mattym> Leo__, What?
#4293 [23:10] <Leo__> its not valadated
#4294 [23:10] <mattym> Leo__, One moment.
#4295 [23:11] <mattym> Leo__, Try with this driver instead https://downloads.dell.com/FOLDER04122453M/1/Video_Driver_VRFWP_WN32_20.19.15.4531_A05.EXE
#4296 [23:12] * mar [mar@notlogged] has quit. (Ping timeout: 180 seconds)
#4297 [23:13] <Leo__> install or extrackt
#4298 [23:13] <mattym> Leo__, Install
#4299 [23:13] <Leo__> ok
#4300 [23:13] <Leo__> its gone
#4301 [23:13] <Leo__> is it good?
#4302 [23:13] <mattym> Leo__, Give it a moment
#4303 [23:15] * pokeasarado [pokeasarado@notlogged] has joined #minecrafthelp
#4304 [23:15] <Leo__> got it
#4305 [23:16] * pokeasarado [pokeasarado@notlogged] has quit. (Client Quit)
#4306 [23:19] <clerenaud> i tried both integrated and high performance and I'm still crashing
#4307 [23:19] <clerenaud> any ideas ?
#4308 [23:20] <mattym> clerenaud, Not sure what else, could be an issue with the hardware itself.
#4309 [23:21] * Leo__ [Leo__@notlogged] has quit. (Ping timeout: 180 seconds)
#4310 [23:21] <clerenaud> have you an idea on how test the hardrive
#4311 [23:21] <mattym> clerenaud, No
#4312 [23:21] <clerenaud> the hardware i mean
#4313 [23:21] <clerenaud> ok thank you
#4314 [23:21] <clerenaud> damien
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#4317 [23:30] * clerenaud [clerenaud@notlogged] has quit. (Quit: Web client closed)
#4318 [23:31] * techno156 [techno156@notlogged] has quit. (Quit: Leaving)
#4319 [23:35] <archie> Mattym Its not fix
#4320 [23:36] <mattym> archie, Is there any additional info?
#4321 [23:36] <archie> https://paste.ubuntu.com/23885250/
#4322 [23:36] <archie> Go see it
#4323 [23:37] <mattym> archie, Try with one of the alternative launchers found here minecraft.net/download/alternative
#4324 [23:42] * Porkyle [Porkyle@notlogged] has quit. (Ping timeout: 384 seconds)
#4325 [23:45] * you [you@notlogged] has joined #minecrafthelp
#4326 [23:47] <you> i cant purchase minecraft pc because it says error but all my card info is all right
#4327 [23:48] <Bob> Absol and mattym thank you so much for the help. Keep up the good work you all are doing!
#4328 [23:48] <mattym> you, You may need to call your card provider and make sure they are not automatically blocking international transactions.
#4329 [23:49] <you> but in in thne us
#4330 [23:49] <mattym> you, And Mojang is not.
#4331 [23:49] <you> no why
#4332 [23:49] <mattym> you, Call your card provider, and make sure they are not blocking international transactions.
#4333 [23:49] <Chromaryu> (mattym because "you" are nickname, guy called "you" are poked everytime you said "you")
#4334 [23:50] * Bob [Bob@notlogged] has quit. (Quit: Web client closed)
#4335 [23:52] * you [you@notlogged] has quit. (Quit: Web client closed)