#MinecraftHelp > 2017-01-29
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#3 [00:20] * PoiJoy [PoiJoy@notlogged] has joined #minecrafthelp
#4 [00:23] <PoiJoy> I have an error when launching the game. I was playing it fine a couple of days ago, but suddenly, it displays this in the launcher log: ...ERROR]: Game ended with bad state (exit code -1073740791)
#5 [00:23] <thgilfodrol> ??> PoiJoy win/dxdiag
#6 [00:24] <Absol> PoiJoy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#9 [00:27] <PoiJoy> So, is that set of instructions supposed to be for Windows 10 OS as well as a -nix system?
#10 [00:27] * Brumsboy [Brumsboy@notlogged] has joined #minecrafthelp
#11 [00:28] <thgilfodrol> PoiJoy: which nix based system are you on?
#12 [00:28] <Brumsboy> hey
#13 [00:28] <thgilfodrol> hello Brumsboy
#14 [00:28] <Brumsboy> windows 1-
#15 [00:28] <Brumsboy> i cant play my minecraft
#16 [00:28] <thgilfodrol> Brumsboy: what happens when you try?
#17 [00:28] <Brumsboy> Completely ignored arguments: [--nativeLauncherVersion, 307] [13:22:00] [Client thread/INFO]: Setting user: Brumsboy [13:22:02] [Client thread/INFO]: LWJGL Version: 2.9.4
#18 [00:28] <thgilfodrol> ??> Brumsboy win/dxdiag
#19 [00:28] <Absol> Brumsboy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#20 [00:29] <Brumsboy> thats what i got
#21 [00:29] <Brumsboy> what is that
#22 [00:29] <PoiJoy> @thgilfodrol I'm on Windows 10, NOT a nix system. That's why I'm asking.
#23 [00:30] <thgilfodrol> Brumsboy: those are a set of instructions designed to give us more information on your system hardware and drivers
#24 [00:30] <thgilfodrol> PoiJoy: ah, carry on with those instructions then- those are windows only instructions
#25 [00:31] <thgilfodrol> PoiJoy: that being said I've never seen mc end with that error code on any nix (which makes sense, because of the cause)
#26 [00:31] <PoiJoy> Oh okay, thanks. Give me a minute.
#27 [00:31] * Yoshi [Yoshi@notlogged] has joined #minecrafthelp
#28 [00:32] <Yoshi> Does anyone know how to solve the problem where it acts sort of like cinematic mode but it only happens after you stop moving your mouse
#29 [00:32] <Brumsboy> http://paste.ubuntu.com/23885514/
#30 [00:33] <thgilfodrol> Yoshi: are you on a laptop or desktop?
#31 [00:33] <Brumsboy> there we go
#32 [00:33] <Yoshi> laptop
#33 [00:33] <thgilfodrol> Yoshi: are you able to test with another mouse?
#34 [00:33] <Yoshi> i just got a new mouse
#35 [00:33] <thgilfodrol> Brumsboy: that's the dxdiag, but you're missing the first 50 lines or so
#36 [00:33] <Yoshi> and it just started happening
#37 [00:33] <thgilfodrol> Yoshi: can you try it with your touchpad?
#38 [00:33] <thgilfodrol> Brumsboy: can you post the full log?
#39 [00:34] <PoiJoy> So, which "support resource" should I use to submit the link?
#40 [00:34] <Yoshi> it happens to only be this mouse...
#41 [00:34] <thgilfodrol> PoiJoy: use paste.ubuntu.com
#42 [00:34] <thgilfodrol> Yoshi: windows?
#43 [00:34] <Yoshi> 10
#44 [00:35] <thgilfodrol> Yoshi: can you try the mouse on another computer and see if there's a similar problem?
#45 [00:35] <Brumsboy> http://paste.ubuntu.com/23885522/
#46 [00:35] <Brumsboy> thats the 2nd
#47 [00:35] <Yoshi> i dont have another
#48 [00:35] * PoiJoy_ [PoiJoy_@notlogged] has joined #minecrafthelp
#49 [00:36] <thgilfodrol> Yoshi: try using a different usb port, and see if the same thing happens
#50 [00:36] <PoiJoy_> http://paste.ubuntu.com/23885507/
#51 [00:36] <thgilfodrol> Brumsboy: you're missing even more of the log than before
#52 [00:36] <thgilfodrol> Brumsboy: in the text file your dxdiag is stored in, press Ctrl + A and then Ctrl + C
#53 [00:36] <Brumsboy> i meant i post the 2nd
#54 [00:37] <Brumsboy> the 2nd one is the missing file in previous link
#55 [00:37] <Yoshi> it still happens in other ports
#56 [00:37] * TheRichest104 [TheRichest104@notlogged] has joined #minecrafthelp
#57 [00:37] <thgilfodrol> Brumsboy: you're missing a big chunk of information that contains stuff like your operating system
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#59 [00:37] <PoiJoy> So...now what? Just wait?
#60 [00:37] <thgilfodrol> Yoshi: can you unplug the mouse, wait a minute or two, then plug it in?
#61 [00:37] <Yoshi> alright
#62 [00:37] <thgilfodrol> Yoshi: that might allow it to dedownload the device driver
#63 [00:38] <thgilfodrol> redownload the*
#64 [00:38] <thgilfodrol> PoiJoy: one moment
#65 [00:38] <Yoshi> i just got a new mouse and it never happened before
#66 [00:39] <Yoshi> its a razer deathadder elite
#67 [00:39] <PoiJoy> Okay, thgilfodrol. Just checkin'! Take your time! :)
#68 [00:39] <Yoshi> i dont know if that would change anything
#69 [00:40] <thgilfodrol> Yoshi: can you go to razer's site and download appropriate drivers for the mouse?
#70 [00:40] <Yoshi> would just going into the razer synapse work?
#71 [00:40] <thgilfodrol> Brumsboy: from what I see here, you're on Windows 10- is that correct?
#72 [00:41] <thgilfodrol> Yoshi: I think so, I haven't used razer synapse in a very long time
#73 [00:41] <PoiJoy> @ Yoshi: Does it happen to be a wireless mouse?
#74 [00:42] <Yoshi> no
#75 [00:42] <Yoshi> razer deathadder elite
#76 [00:42] <thgilfodrol> PoiJoy: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#77 [00:42] <PoiJoy> Oh, okay. Just curious.
#78 [00:42] <thgilfodrol> PoiJoy: to downgrade the driver, go to http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#79 [00:43] <PoiJoy> I'm in the market for a new mouse for Skyrim and a few other games as well as Minecraft, but I don't like wires.
#80 [00:43] * Brumsboy [Brumsboy@notlogged] has joined #minecrafthelp
#81 [00:43] <Brumsboy> hry
#82 [00:43] <Brumsboy> hey
#83 [00:43] <Yoshi> nothing happened thgilfodrol
#84 [00:43] <thgilfodrol> Brumsboy: from what I see here, you're on Windows 10- is that correct?
#85 [00:43] <Brumsboy> yes
#86 [00:44] <PoiJoy> Okay, so how about installing without 3dvision? And what exactly IS 3dvision?
#87 [00:44] <thgilfodrol> PoiJoy: 3d vision is irrelevant unless you have 3d glasses from nvidia
#88 [00:44] <Brumsboy> what should i do now
#89 [00:44] <Brumsboy> i cant play my minecraft
#90 [00:44] <thgilfodrol> Brumsboy: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#91 [00:44] <thgilfodrol> Brumsboy: to downgrade the driver, go to http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#92 [00:44] * Bruh [Bruh@notlogged] has joined #minecrafthelp
#93 [00:45] <Brumsboy> should i downgrade my driver?
#94 [00:45] <Brumsboy> is that cause my problem now?
#95 [00:45] <thgilfodrol> Brumsboy: yes, you have the same problem as PoiJoy
#96 [00:45] <Brumsboy> whats his problem
#97 [00:45] <Bruh> Hey i have a problem. So when i started up minecraft today everything was going just like usual until my minecraft crashed and Java says it has stopped working
#98 [00:46] <Bruh> now i cant open it
#99 [00:46] <thgilfodrol> ??> Bruh launcher/crash-log
#100 [00:46] <Brumsboy> so, will that thing makes my fps down?
#101 [00:46] <Absol> Bruh: We need to see your crash log, which appears after a crash.
#102 [00:46] <Absol> Bruh: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#103 [00:46] <thgilfodrol> Brumsboy: not noticeably
#104 [00:46] <Bruh> http://paste.ubuntu.com/23885559/
#105 [00:47] <thgilfodrol> Brumsboy: alternatively, you can try to reinstall the latest driver but uncheck the 3d vision driver install- this solution works for some users
#106 [00:47] <thgilfodrol> Brumsboy: (but not all users)
#107 [00:47] <Yoshi> so is there any solution...
#108 [00:47] <thgilfodrol> Bruh: win/dxdiag
#109 [00:47] <Bruh> k
#110 [00:48] <thgilfodrol> Yoshi: you could try going to Windows Update, and check for driver updates
#111 [00:48] <Bruh> http://paste.ubuntu.com/23885563/
#112 [00:49] <thgilfodrol> Yoshi: see if there are any device driver updates- otherwise, your best bet would be to contact Razer support
#113 [00:49] * jamiechoi [jamiechoi@notlogged] has joined #minecrafthelp
#114 [00:49] <thgilfodrol> Bruh: do you have an nvidia gpu?
#115 [00:50] <jamiechoi> I can't download Minecraft from https://launcher.mojang.com/download/Minecraft.exe. Does anyone have the same problem?
#116 [00:50] <thgilfodrol> jamiechoi: what happens when you try?
#117 [00:50] * Lenzo [Lenzo@notlogged] has joined #minecrafthelp
#118 [00:50] <jamiechoi> ERROR The request could not be satisfied. Function associated with Amazon CloudFront distribution is currently experiencing problems. Generated by cloudfront (CloudFront) Request ID: bcRHTlbbcPLMI3dgo43x6n3eDwi80Toc6yIztyA_c9B7J5Swpm_IGw==
#119 [00:50] <jamiechoi> Error message from Amazon?
#120 [00:51] <thgilfodrol> jamiechoi: likely an issue with mojang's hosting provider
#121 [00:51] <Lenzo> Jemand deutsches hier der sich mit dieser fehlermeldung auskennt? Java Palatform SE binary funktioniert nicht mehr
#122 [00:51] <thgilfodrol> ??> Lenzo lang/de
#123 [00:51] <Absol> Lenzo: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#124 [00:52] <thgilfodrol> ??> jamiechoi dl/win
#125 [00:52] <Bruh> im not sure
#126 [00:52] <thgilfodrol> ??> jamiechoi dl/win/alternate
#127 [00:52] <Absol> jamiechoi: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#128 [00:52] <thgilfodrol> jamiechoi: see if you can use that for now
#129 [00:52] <jamiechoi> It is ok.
#130 [00:52] * Yoshi [Yoshi@notlogged] has quit. (Ping timeout: 180 seconds)
#131 [00:52] <jamiechoi> But many other jars also have the same problem...
#132 [00:52] <thgilfodrol> jamiechoi: what do you mean?
#133 [00:52] <jamiechoi> For example https://launcher.mojang.com/mc/game/1.11.2/client/db5aa600f0b0bf508aaf579509b345c4e34087be/client.jar
#134 [00:52] <jamiechoi> Which is needed for most mod packs
#135 [00:53] <thgilfodrol> hmm
#136 [00:53] <thgilfodrol> .mcstatus
#137 [00:53] <jamiechoi> So this prevents any mod pack from working properly
#138 [00:53] <jamiechoi> Also the minecraft.exe is needed for curse...
#139 [00:53] <Bruh> do i have to download that thgilfodrol
#140 [00:54] <thgilfodrol> ??> Bruh irc/multitasking
#141 [00:54] <Absol> Bruh: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#142 [00:54] <Lenzo> I cant play, i get this status, i want to start minecraft: Java Palatform SE binary does not work anymore. I tryed to install minecraft new, and installed
#143 [00:54] <thgilfodrol> jamiechoi: the first url you linked seems to be fine for me
#144 [00:54] <thgilfodrol> ??> Lenzo launcher/crash-log
#145 [00:54] <Absol> Lenzo: We need to see your crash log, which appears after a crash.
#146 [00:54] <Bruh> oh
#147 [00:54] <Absol> Lenzo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#148 [00:54] <Bruh> lol
#149 [00:54] <jamiechoi> thgilfodrol it still doesn't works... so maybe it works sometimes?
#150 [00:54] <jamiechoi> thgilfodrol or it works in some region because it's CDN?
#151 [00:55] <Lenzo> where i can get this one
#152 [00:55] <thgilfodrol> jamiechoi: perhaps, I'm not sure
#153 [00:55] <thgilfodrol> jamiechoi: best bet would be to wait a couple minutes and see if it's temporary
#154 [00:55] <Lenzo> http://paste.ubuntu.com/23885577/
#155 [00:56] <thgilfodrol> ??> Lenzo win/dxdiag
#156 [00:56] <Absol> Lenzo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#157 [00:56] <Bruh> ?
#158 [00:56] <Bruh> whats that
#159 [00:57] <thgilfodrol> Bruh: can you try doing another dxdiag?
#160 [00:57] <Bruh> ok
#161 [00:57] <thgilfodrol> ??> Bruh win/dxdiag
#162 [00:57] <Absol> Bruh: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#164 [00:57] <Lenzo> http://paste.ubuntu.com/23885578/
#165 [00:57] <Bruh> http://paste.ubuntu.com/23885582/
#166 [00:58] <thgilfodrol> Bruh: going to take a shot in the dark here, are you on a laptop or desktop?
#167 [00:58] <Bruh> laptop
#168 [00:59] <thgilfodrol> Lenzo: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#169 [00:59] <PoiJoy> Well, while it's installing, I'm going to step out for a smoke. I'll let you know if it worked!
#170 [00:59] <thgilfodrol> PoiJoy: alright, have a good one
#171 [00:59] <Lenzo> oka ythanks i try it
#172 [01:00] <thgilfodrol> Lenzo: to downgrade, download this driver: http://www.nvidia.com/download/driverResults.aspx/113442/en-us and select Custom Install -> Clean Install
#173 [01:00] <Brumsboy> thgilfodrol hey do you have any social media so i can contact you there?
#174 [01:00] <thgilfodrol> Bruh: you very likely have the same issue as the past 4 people before you, but with the absence of the dxdiag information I can't confirm it
#175 [01:01] <thgilfodrol> Bruh: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#176 [01:01] <Bruh> oh okay
#177 [01:01] <Bruh> can u link me?
#178 [01:01] <thgilfodrol> Bruh: to downgrade, download this driver (this is different from Lenzo's driver) http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#179 [01:02] <PoiJoy> I have really slow internet...so it'll be a while.
#180 [01:02] <Bruh> ok
#181 [01:02] <thgilfodrol> PoiJoy: all good, take your time
#182 [01:02] <thgilfodrol> Brumsboy: yes, but I'm in this chat all the time so there's no need
#183 [01:02] <PoiJoy> But I wanted to play an hour ago! hehe jk Tryin' ta keep it light! :)
#184 [01:02] <thgilfodrol> Brumsboy: if you need help with something else, myself or someone else will always be here
#185 [01:02] * Lenzo [Lenzo@notlogged] has quit. (Ping timeout: 180 seconds)
#186 [01:02] <thgilfodrol> PoiJoy: you won't believe how often we see stuff like that lol
#187 [01:03] <PoiJoy> Yeah, but chances are, they're usually serious. Games are simply games to me, but I know a few people who think they're more important than RL.
#188 [01:04] <PoiJoy> And I know when people are upset about something, they sometimes need a little joking to lighten up and relax a little while they fix something. I hope it's alright!
#189 [01:05] <thgilfodrol> PoiJoy: yeah I get what you mean- it's perfectly fine
#190 [01:05] <Bruh> shoot i gtg
#191 [01:06] <Bruh> the download was incompatible anyway so
#192 [01:06] <Bruh> ill come back next time
#193 [01:06] <thgilfodrol> Bruh: we'll be here
#194 [01:06] <PoiJoy> Good luck, boys/girls! I'll be back, I promise!
#195 [01:06] <thgilfodrol> PoiJoy: just mention my nickname when you get back and I'll see it sooner or later
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#199 [01:12] <Brumsboy> heyhey
#200 [01:13] <thgilfodrol> hello
#201 [01:16] <PoiJoy> Okay, thgilfodrol, I'm back
#202 [01:16] <b87> okay
#203 [01:16] <b87> I just asked the question or can not be resolved
#204 [01:17] * PoiJoy_ [PoiJoy_@notlogged] has quit. (Quit: Web client closed)
#205 [01:17] <PoiJoy> Umm...oops?
#206 [01:18] <thgilfodrol> hm?
#207 [01:18] <PoiJoy> What's a CTCP PING?
#208 [01:19] <thgilfodrol> oh, I was just checking to see if you were still here
#209 [01:19] <PoiJoy> Would you have missed me? hehe
#210 [01:19] <thgilfodrol> CTCP stands for Client To Client Protocol, basically means I was contacting you without going through the irc (chat) server
#211 [01:20] <PoiJoy> And that's good to know.
#212 [01:20] <PoiJoy> I've got a BS in info sys, but so far haven't really learned enough to use it...or I just haven't found the right job opportunity yet.
#213 [01:21] <thgilfodrol> that's pretty neat, how many years have you been out of school?
#214 [01:21] <thgilfodrol> b87: what is your question?
#215 [01:21] <PoiJoy> I'd rather have a Computer Science degree, but I couldn't find an online school that offered it when I started my college career.
#216 [01:21] <PoiJoy> :(
#217 [01:21] * techno156 [techno156@notlogged] has joined #minecrafthelp
#218 [01:21] <PoiJoy> I've been out of school since Nov 2014.
#219 [01:21] * archie [archie@notlogged] has quit. (Ping timeout: 180 seconds)
#220 [01:22] <thgilfodrol> ah, I see
#221 [01:22] <PoiJoy> I've been looking for something...ANYTHING...since May 2014.
#222 [01:22] <thgilfodrol> I was originally set to go into computer science myself, but changed my decision and now I'm in cognitive science
#223 [01:22] <PoiJoy> The only things I can seem to get a hit on are networking jobs, and I really am not very good at networking stuff.
#224 [01:23] <PoiJoy> I'm not even sure what cognitive science is.
#225 [01:23] <thgilfodrol> you're not the only one
#226 [01:24] <PoiJoy> Does that mean you're not sure either? hehe jk
#227 [01:24] <thgilfodrol> my campus has something like 70k people on it daily and like 60 are in the department lol
#228 [01:24] <thgilfodrol> it's an interdisciplinary field, composed of computer science, linguistics, psychology, and philosophy- basically studies human-computer interaction
#229 [01:25] <PoiJoy> Are you actually employed with Mojang or is this volunteer work for you?
#230 [01:25] <thgilfodrol> everyone here is of the latter
#231 [01:25] <thgilfodrol> ?? info/volunteer
#232 [01:25] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#233 [01:25] <PoiJoy> Sweet! Glad you can help out, then!
#234 [01:26] * cloudjumper [cloudjumper@notlogged] has joined #minecrafthelp
#235 [01:26] <thgilfodrol> no problem, especially if people are nice and stuff
#236 [01:26] <PoiJoy> Ugh. Somehow my internet connection decided to slow down even further. I'm working off a hotel's network, so it's slower than snail snot.
#237 [01:26] <thgilfodrol> oh yeah, hotel networks are awful
#238 [01:27] <PoiJoy> I HOPE I'm nice...not sure about the "stuff" part...:P
#239 [01:27] <cloudjumper> i am trying to record minecraft with obs and it is very laggy, 1 fps
#240 [01:27] <thgilfodrol> sometimes it feels like they have wifi just to be able to put it in their advertisements
#241 [01:27] <thgilfodrol> cloudjumper: what's your usual fps?
#242 [01:27] <PoiJoy> I think they get about 3 Mbps to begin with, then you throw in the 50 or so people all using it at the same time. Grr.
#243 [01:27] <cloudjumper> 28 or more
#244 [01:28] <thgilfodrol> ??> cloudjumper win/dxdiag
#245 [01:28] <Absol> cloudjumper: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#246 [01:29] <cloudjumper> this is going to fix obs?
#247 [01:29] <thgilfodrol> cloudjumper: nope, it's meant to provide me with information about your system hardware and drivers
#248 [01:30] * Lenzo [Lenzo@notlogged] has joined #minecrafthelp
#249 [01:30] <PoiJoy> cloudjumper: If he can have your system info, he can better understand where the problem is.
#250 [01:33] <Lenzo> hey, i got still the same problem. i installed my grafic treiber new. and nothing happend still got the error: Jave Platform binary doesent work
#251 [01:33] <PoiJoy> Finally passed the 1/2-way mark! Whoo hoo! At this rate, I'll have that driver dled by next month!
#252 [01:33] <thgilfodrol> ??> Lenzo win/dxdiag
#253 [01:33] <Absol> Lenzo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#254 [01:34] <Lenzo> http://paste.ubuntu.com/23885680/
#255 [01:35] * timi [timi@notlogged] has joined #minecrafthelp
#256 [01:35] <thgilfodrol> Lenzo: did the driver install encounter any issues? the latest driver is still installed
#257 [01:37] * timi [timi@notlogged] has quit. (Client Quit)
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#259 [01:40] * Lenzo_ [Lenzo_@notlogged] has joined #minecrafthelp
#260 [01:40] <Lenzo_> nope
#261 [01:41] * Lenzo [Lenzo@notlogged] has quit. (Ping timeout: 180 seconds)
#262 [01:41] <thgilfodrol> Lenzo_: can you try downloading the following driver again- select Custom Install -> Clean Install: http://www.nvidia.com/download/driverResults.aspx/113442/en-us
#263 [01:42] <Lenzo_> okay i will do this
#264 [01:44] <Lenzo_> what did you mean witzh clean install?
#265 [01:44] <thgilfodrol> Lenzo_: it should be an option within Custom Install
#266 [01:44] <thgilfodrol> Lenzo_: I'm not sure what the translation is in german, though
#267 [01:45] <Lenzo_> i cna only click, new install
#268 [01:45] <Lenzo_> and i can chose all the treibers i want to install
#269 [01:46] <thgilfodrol> Lenzo_: alright, try installing it then
#270 [01:46] <Lenzo_> okay ii try
#271 [01:46] <thgilfodrol> Lenzo_: if it still doesn't work after this attempt I'll give you instructions for using the latest
#272 [01:47] * Hypebeast____ [Hypebeast____@notlogged] has joined #minecrafthelp
#273 [01:47] <Hypebeast____> help
#274 [01:47] <thgilfodrol> ??> Hypebeast____ ask
#275 [01:47] <Absol> Hypebeast____: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#276 [01:47] <Absol> Hypebeast____: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#277 [01:48] <Hypebeast____> my minecraft keeps crashing for no reason even though my wifi is working what should i do it fix the problemm
#278 [01:48] * Lenzo [Lenzo@notlogged] has joined #minecrafthelp
#279 [01:48] <thgilfodrol> ??> Hypebeast____ launcher/crash-log
#280 [01:48] <Absol> Hypebeast____: We need to see your crash log, which appears after a crash.
#281 [01:48] <Absol> Hypebeast____: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#282 [01:48] <Lenzo> didnt work. my computer dies reboot lol
#283 [01:49] <Lenzo> looks like pc crashed
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#287 [01:49] <thgilfodrol> Lenzo_: hmm, let me get you the latest driver, one moment
#288 [01:50] <thgilfodrol> Lenzo: download the installer at http://www.nvidia.com/download/driverResults.aspx/114346/en-us , and select Custom Install, and uncheck the box for "3d vision"
#289 [01:51] <Lenzo> okay
#290 [01:51] <thgilfodrol> Lenzo: then install the driver, and see if that fixes it
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#295 [01:58] <Lenzo> its installed, but it dont works
#296 [01:58] <Lenzo> still same Java error
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#298 [02:00] <thgilfodrol> Lenzo: here's a slightly older driver, see if this one works: http://www.nvidia.com/download/driverResults.aspx/112195/en-us
#299 [02:01] <Lenzo> i try this one
#300 [02:05] <Lenzo> awesome it works
#301 [02:05] <Lenzo> so much thanks to you
#302 [02:05] <thgilfodrol> Lenzo: awesome, glad it was figured out
#303 [02:05] * tigsteroo [tigsteroo@notlogged] has joined #minecrafthelp
#304 [02:05] <thgilfodrol> Lenzo: for the time being, until nvidia releases a fix, don't update your graphics drivers
#305 [02:05] <Lenzo> which you a good day bb
#306 [02:05] <thgilfodrol> Lenzo: you too, have a nice day
#307 [02:05] <PoiJoy> Wish me luck, thgilfodrol! ;)
#308 [02:05] <tigsteroo> Can someone advise how I raise a support ticket? I can't find any info on the website :(
#309 [02:06] <thgilfodrol> PoiJoy: see you on the other side
#310 [02:06] <thgilfodrol> tigsteroo: what's the issue?
#311 [02:06] * thgilfodrol pats PoiJoy on the back
#311 [02:06] <PoiJoy> hehe
#312 [02:06] <tigsteroo> it is a log in issue - which I know isn't for this forum - but I guess I need to og a support ticket with mojang or someone
#313 [02:07] <PoiJoy> So, the install failed. It was v376.33
#314 [02:07] <PoiJoy> And I know that version worked before because it's an easy number to remember.
#315 [02:08] <PoiJoy> How do you roll it back via the GeForce Experience?
#316 [02:08] <thgilfodrol> tigsteroo: we can provide limited support, since a ticket can take a few days
#317 [02:08] <thgilfodrol> tigsteroo: what is the login issue about?
#318 [02:09] <thgilfodrol> PoiJoy: damn, that sucks- I'm not familiar with GeForce Experience to give you instructions, but I can give you a link to earlier drivers if you want
#319 [02:09] <tigsteroo> thgilfodrol: I keep getting ivalid username and password, it will let me change my password and log onto minecraft.net but mojang won't let me. I left it over 24 hours and tried again but no joy kids want crazy craft installing and I'm tearing my hair out!
#320 [02:09] <PoiJoy> I've tried to dl an earlier driver, but it won't install. And it doesn't give me the option to make a clean install, either.
#321 [02:10] <tigsteroo> also tried to log in to minecraft via the pc app this moning and same issue
#322 [02:11] <thgilfodrol> tigsteroo: to clarify, you can sign in to minecraft.net, but not mojang.com or the launcher?
#323 [02:12] <tigsteroo> thglifodrol yup seems to be the case
#324 [02:12] <thgilfodrol> PoiJoy: that's odd, have you tried the latest driver?
#325 [02:13] <PoiJoy> Yeah, that's the one I had when this all started.
#326 [02:13] <PoiJoy> I've googled it. I'll let you know if it worked and then I'll give you the steps, if you'd like...for future issue?
#327 [02:13] <thgilfodrol> PoiJoy: which one are you trying right now?
#328 [02:15] <thgilfodrol> tigsteroo: do you know the specific error message you get on mojang.com and the launcher?
#329 [02:15] <PoiJoy> I'm trying 376.33.
#330 [02:15] <PoiJoy> The one I have installed is 378.something.
#331 [02:16] <thgilfodrol> PoiJoy: oh, yeah try 376.33- you shouldn't have to disable 3d vision for that driver (or even clean install, but that's just a precautionary measure)
#332 [02:16] <tigsteroo> thglifodrol error unknown password or username on mojang.com and invalid credentials exception on the launcher
#333 [02:16] <thgilfodrol> PoiJoy: I'd link you a driver from asus's site for your laptop if that fails too but asus's site seems to be down for maintenance
#334 [02:17] <thgilfodrol> tigsteroo: ah, yeah, we don't have the ability to resolve that here
#335 [02:17] <thgilfodrol> ??> tigsteroo mojang/email
#336 [02:17] <Absol> tigsteroo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#337 [02:17] <Absol> tigsteroo: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#338 [02:18] <thgilfodrol> tigsteroo: the above is a form that will let you contact mojang
#339 [02:18] <thgilfodrol> tigsteroo: sorry we can't help out much more than that here
#340 [02:18] <tigsteroo> Thanks Absol - totally frustrated
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#345 [02:23] <Michael> so i installed optifine and i get an erro
#346 [02:23] <Michael> error*
#347 [02:24] * Michael is now known as Guest46873
#348 [02:24] <thgilfodrol> ??> Guest46873 mods
#349 [02:24] <Absol> Guest46873: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#350 [02:24] <Absol> Guest46873: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#351 [02:25] <Guest46873> i only have optifine
#352 [02:25] <Guest46873> i dont have any other mods
#353 [02:25] <PoiJoy> Well, that's weird. I rolled back the driver, but it continued to show the newest driver installed.
#354 [02:26] * Guest46873 [Guest46873@notlogged] has quit. (Client Quit)
#355 [02:27] <thgilfodrol> PoiJoy: did you install the 376.33 driver directly?
#356 [02:27] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#357 [02:28] <PoiJoy> I tried to, but it wouldn't allow it. I'm going to restart and see if maybe I can get it to work properly.
#358 [02:28] <PoiJoy> BRB
#359 [02:29] * PoiJoy [PoiJoy@notlogged] has quit. (Quit: Web client closed)
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#362 [02:35] <b87> well....I just asked the question or can not be resolved
#363 [02:35] * Alex_ [Alex_@notlogged] has joined #minecrafthelp
#364 [02:36] <b87> I give a record of the problem I just said
#365 [02:36] <b87> I use the original game to the game
#366 [02:36] * PoiJoy [PoiJoy@notlogged] has joined #minecrafthelp
#367 [02:36] <b87> I can access the game server
#368 [02:36] <b87> But over a period of time
#369 [02:36] <b87> The program will suddenly no response, and a black screen
#370 [02:36] <b87> I can not click into the minecraft app
#371 [02:36] <b87> So I can only work with the administrator to close minecraft
#372 [02:37] <b87> It does not generate error reports or warning messages
#373 [02:37] <b87> I want to find your help
#374 [02:37] <b87> I'm sorry that my English is so bad, so I use google translation XDD
#375 [02:38] <b87> Someone recently asked me to update my graphics card driver to an older version, which I did, and still install it completely
#376 [02:39] <b87> I also removed the entire. Minecraft, but he will be random time and then this happens
#377 [02:39] <b87> I also tested the Java removed and then re-install a complete failure
#378 [02:39] <thgilfodrol> b87: does the entire system freeze when minecraft freezes, or is it just minecraft?
#379 [02:39] <b87> only minecraft
#380 [02:40] <b87> Just said that the black screen, is the minecraft game window
#381 [02:41] <b87> I have asked three people here, they have to give me a great solution, but can not cure
#382 [02:42] <b87> His situation is random time will occur, there may be five minutes, there may be an hour
#383 [02:42] <thgilfodrol> b87: please wait while I look at history
#384 [02:43] <b87> When I encounter this situation, I even the upper right corner of the shrink with the closure of the program can not do, can only be forced to close the work administrator
#385 [02:43] <b87> OKAY
#386 [02:43] <b87> I need the information on the computer, do not hesitate
#387 [02:45] <PoiJoy> thgilfodrol: Okay, it's me again...PoiJoy...I still cannot get an earlier version to install. However, I'm exhausted. It's been a long day. So, I'm going to go to bed and try again tomorrow
#388 [02:45] <PoiJoy> Enjoy your evening and I hope y'all don't get TOO frustrated!
#389 [02:45] <thgilfodrol> PoiJoy: alright, we'll be here- sorry I couldn't help get it working in time
#390 [02:46] <PoiJoy> It's all good. Eventually I'll figure it out...it's just going to take some finagling and maybe some stripping and tipping. hehe jk
#391 [02:46] <PoiJoy> Have a good night!
#392 [02:46] <thgilfodrol> PoiJoy: thanks, you too!
#393 [02:48] <thgilfodrol> ??> b87 launcher/open
#394 [02:48] <Absol> b87: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#395 [02:48] <b87> ok
#396 [02:50] <thgilfodrol> b87: after you have done that, give me your game output log _when_ the game freezes
#397 [02:50] <b87> then check Launcher Visibility ??
#398 [02:50] <thgilfodrol> ??> b87 launcher/game-output
#399 [02:50] <Absol> b87: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#400 [02:50] <Absol> b87: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#401 [02:50] <thgilfodrol> b87: correct
#402 [02:50] * Iulian [Iulian@notlogged] has joined #minecrafthelp
#403 [02:50] <Iulian> mi minecraft don't word
#404 [02:50] <Iulian> work*
#405 [02:50] <thgilfodrol> Iulian: what happens when you try?
#406 [02:51] <Iulian> [10:50:57 INFO]: Minecraft Launcher 1.6.73 (through bootstrap 100) started on windows... [10:50:57 INFO]: Current time is Jan 29, 2017 10:50:57 AM [10:50:57 INFO]: System.getProperty('os.name') == 'Windows 10' [10:50:57 INFO]: System.getProperty('os.version') == '10.0' [10:50:57 INFO]: System.getProperty('os.arch') == 'amd64' [10:50:57 INFO]: System.getProperty('java.version') == '1.8.0_25' [10:50:57 INFO]: System.getProperty('java.v
#407 [02:51] <Iulian> wait
#408 [02:51] <Iulian> i give you link to paste bin
#409 [02:52] <Iulian> http://pastebin.com/tg6PZ8KS
#410 [02:52] <Iulian> look
#411 [02:53] <b87> Okay,I do not know what to do
#412 [02:53] <thgilfodrol> ??> Iulian win/dxdiag
#413 [02:53] <Absol> Iulian: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#414 [02:53] <thgilfodrol> b87: which step are you stuck on?
#415 [02:54] <Iulian> i run mc press play button and instantly crash
#416 [02:54] <b87> copy all of the text (right click on any empty space, press "Copy All Text").
#417 [02:54] <thgilfodrol> Iulian: refer to Absol's instructions
#418 [02:54] <b87> this is where?
#419 [02:55] <thgilfodrol> b87: this should be in your game output tab
#420 [02:55] <Iulian> i give you game output
#421 [02:55] <Iulian> sorry for my english
#422 [02:56] <b87> http://paste.ubuntu.com/23885943/
#423 [02:56] <Iulian> 2017-01-29 10:55:47,580 WARN Unable to instantiate org.fusesource.jansi.WindowsAnsiOutputStream 2017-01-29 10:55:47,582 WARN Unable to instantiate org.fusesource.jansi.WindowsAnsiOutputStream [10:55:47] [main/INFO] [LaunchWrapper]: Loading tweak class name net.minecraftforge.fml.common.launcher.FMLTweaker [10:55:47] [main/INFO] [LaunchWrapper]: Using primary tweak class name net.minecraftforge.fml.common.launcher.FMLTweaker [10:55:47
#424 [02:56] <thgilfodrol> Iulian: no need for the game output from you, I only need the dxdiag
#425 [02:56] <Iulian> k
#426 [02:56] <Iulian> wai
#427 [02:56] <thgilfodrol> ??> Iulian irc/multitasking
#428 [02:56] <Absol> Iulian: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#429 [02:56] <Iulian> wait*
#430 [02:56] <b87> this is my launcher log
#431 [02:56] <b87> http://paste.ubuntu.com/23885948/
#432 [02:57] * Patrick [Patrick@notlogged] has joined #minecrafthelp
#433 [02:57] <Patrick> Hello
#434 [02:58] <Iulian> http://pastebin.com/J2JeCURp
#435 [02:58] <Iulian> look
#436 [02:58] <Iulian> dxdiag
#437 [02:58] <thgilfodrol> hello Patrick
#438 [02:58] <Patrick> I an playing on a samsung tablet minecraft pe 1.0.2 , and i still searching for underwater temples.. i cant find them... searching for hours
#439 [02:59] <thgilfodrol> Iulian: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#440 [02:59] <thgilfodrol> Iulian: to downgrade, download the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#441 [03:00] <Andrio> Patrick, do you have a map?
#442 [03:01] * Patrick__ [Patrick__@notlogged] has joined #minecrafthelp
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#445 [03:02] <Patrick__> Sorry, timed out... what exactly do you mean with a map?
#446 [03:02] <thgilfodrol> b87: one moment
#447 [03:02] <Andrio> ?Patrick, an item that illustrates an area of the world
#448 [03:02] <Andrio> ?
#449 [03:03] <Andrio> http://minecraft.gamepedia.com/Map
#450 [03:03] <Patrick__> Yes, i think i have
#451 [03:03] <Andrio> mm
#452 [03:03] <Andrio> I'm afraid you'll have to keep searching the ocean, then.
#453 [03:03] <Andrio> Unless Pocket Edition has a /locate command
#454 [03:04] <Patrick__> Yes i tried.. but it wont work
#455 [03:05] <thgilfodrol> b87: download and install the driver at http://www.nvidia.com/download/driverResults.aspx/111825/en-us , then select Custom Install -> Clean Install
#456 [03:06] <b87> oksy
#457 [03:06] <b87> ay
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#459 [03:09] <Patrick__> Are there any settings i need ? I mean creative or survival? Cheats enabled?
#460 [03:09] <Andrio> Luck?
#461 [03:09] <Andrio> Cheats might *help*.
#462 [03:09] <Andrio> Unless you turned generated structures off for that world or something.
#463 [03:10] <Patrick__> Where can i change this? I dont find this on my tab
#464 [03:10] <Andrio> I'm not sure you can in the Pocket Edition..
#465 [03:13] <Patrick__> But they are difficult to find? Because i saw a yt video with a seed number .. and there should be a temple but it isnt
#466 [03:14] <thgilfodrol> are you on the correct version?
#467 [03:14] <Patrick__> Mhm i think it is
#468 [03:15] <Patrick__> Could it be a bug?
#469 [03:16] * Mihai [Mihai@notlogged] has joined #minecrafthelp
#470 [03:17] <Mihai> so minecraft crashes everytime i try to open it
#471 [03:17] <Mihai> where can i post the log
#472 [03:17] <thgilfodrol> ??> Mihai paste
#473 [03:17] <zkxs> ??> Mihai paste
#474 [03:17] <Absol> Mihai: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#475 [03:18] * techno156 [techno156@notlogged] has joined #minecrafthelp
#476 [03:18] <Mihai> http://paste.ubuntu.com/23885994/
#477 [03:19] * Muscularmouse [Muscularmouse@notlogged] has joined #minecrafthelp
#478 [03:19] <thgilfodrol> ??> Mihai win/dxdiag
#479 [03:19] <Absol> Mihai: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#480 [03:19] <Mihai> ok
#481 [03:20] <Mihai> http://paste.ubuntu.com/23886003/
#482 [03:20] <Mihai> ok i did that
#483 [03:21] <thgilfodrol> Mihai: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#484 [03:21] * me [me@notlogged] has joined #minecrafthelp
#485 [03:21] <thgilfodrol> Mihai: to downgrade the driver, download the driver at http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
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#487 [03:21] <Mihai> ok i will do that
#488 [03:22] <Mihai> i will be back once it is done
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#491 [03:27] <Mihai> oh and i have a question do i install nvidia experience and physx too ?
#492 [03:27] <zkxs> Mihai: You do not need to install nvidia experience if you don't want to.
#493 [03:28] <zkxs> Mihai: PhysX is probably something you want.
#494 [03:28] <Mihai> ok
#495 [03:32] <Mihai> its done do i restart my laptop or i dont need to
#496 [03:34] <zkxs> Mihai: You shouldn't need to restart
#497 [03:34] <Mihai> soooo it works !
#498 [03:35] <Mihai> thanks !
#499 [03:35] <zkxs> ;)
#500 [03:35] <Muscularmouse> Just followed your instructions as well zkxs
#501 [03:35] <Muscularmouse> They worked great as well, thank you so much
#502 [03:35] <Mihai> so the thing is i shouldnt update my graphics driver
#503 [03:35] <Muscularmouse> Well, you and thgillfrodol
#504 [03:36] <zkxs> Mihai: v378.49 of the driver is known to have problems
#505 [03:36] <zkxs> Muscularmouse: That's convienent
#506 [03:36] <Mihai> oh ok
#507 [03:36] <thgilfodrol> Muscularmouse: nice coincidence that you were able to follow along- there are 4 variants of the driver that fixes the issue :p
#508 [03:37] <zkxs> win10 laptop is the most common variant I've seen
#509 [03:39] <thgilfodrol> yeah, that's true
#510 [03:40] <thgilfodrol> most of the desktops seem to be custom built PCs, which is nice for a change
#511 [03:41] * Chronomind [Chronomind@notlogged] has joined #minecrafthelp
#512 [03:41] <Chronomind> Hello
#513 [03:41] <zkxs> Hi Chronomind
#514 [03:41] <Chronomind> My minecraft keep crashing
#515 [03:41] <Chronomind> Completely ignored arguments: [--nativeLauncherVersion, 307] [17:40:49] [Client thread/INFO]: Setting user: Chronomind [17:40:50] [Client thread/WARN]: Skipping bad option: streamPreferredServer: [17:40:50] [Client thread/INFO]: LWJGL Version: 2.9.4
#516 [03:41] <Chronomind> the error
#517 [03:41] <Chronomind> is ^^^^^^^^^^
#518 [03:41] <zkxs> Chronomind: Nvidia graphics card?
#519 [03:41] <Chronomind> Yep
#520 [03:41] <zkxs> Chronomind: Version of Windows? Desktop or Laptop?
#521 [03:42] <Chronomind> Desktop , win10
#522 [03:42] <Chronomind> laptop**
#523 [03:42] <zkxs> Chronomind: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
#524 [03:43] <Chronomind> Will it affect other gamse?
#525 [03:43] <zkxs> Chronomind: I've actually seen downgrading improve stability in other games
#526 [03:43] <Chronomind> Okay thanks
#527 [03:43] <Mihai> wow so many people have problem with win laptop
#528 [03:44] <Chronomind> YOu too mihai?
#529 [03:44] <Mihai> i had but i downgraded
#530 [03:44] <Mihai> now it works fine\
#531 [03:44] <Chronomind> zkxs i have dual graphic card integrated and nvidia
#532 [03:44] <zkxs> Chronomind: That doesn't make a difference here
#533 [03:45] * Bill [Bill@notlogged] has joined #minecrafthelp
#534 [03:45] <Chronomind> But can i use intel graphics to run mc
#535 [03:45] <zkxs> Chronomind: Your Nvdia card is vastly more powerful and will get you much better FPS
#536 [03:45] * Bill is now known as Guest3140
#537 [03:45] <Chronomind> Ok.
#538 [03:46] <Chronomind> zkxs what series of nvidia did u select
#539 [03:46] <zkxs> Chronomind: The driver is the same for all windows 10 laptops
#540 [03:46] <Chronomind> Oh
#541 [03:47] * Muscularmouse [Muscularmouse@notlogged] has quit. (Quit: Web client closed)
#542 [03:47] <zkxs> Chronomind: Unless you're somehow on a 32bit version of windows 10, which I've never seen.
#543 [03:47] <Chronomind> but mine is originally 8.1 , the thing gave free updates
#544 [03:47] <zkxs> Chronomind: Have you tried running the installer?
#545 [03:47] <Chronomind> i am now
#546 [03:47] <Guest3140> I've just bought the Minecraft game, but whenever I try to click ''play'', it just reopens the same tab, where i can click ''play'' again - I can't open the game!???
#547 [03:47] <zkxs> Chronomind: It won't let you start if if it's for the wrong graphics card, so don't stress.
#548 [03:48] <Chronomind> ok
#549 [03:48] <zkxs> Guest3140: Do you have an Nvidia graphics card?
#550 [03:48] <Chronomind> AMD or Nvidia is better
#551 [03:48] <zkxs> Chronomind: That's like comparing apples to oranges. They do different things in different ways.
#552 [03:49] <Chronomind> but i prefer apples..
#553 [03:49] * zkxs is an orange man
#553 [03:49] <Guest3140> I have Nvidia graphic card
#554 [03:50] <zkxs> Guest3140: Version of Windows? Desktop or Laptop?
#555 [03:50] <Guest3140> Windows 10 - laptop
#556 [03:50] <zkxs> Guest3140: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
#557 [03:50] <Chronomind> zkxs
#558 [03:50] <zkxs> Chronomind
#559 [03:50] <Chronomind> express or advanced
#560 [03:50] * pu33y3layer [pu33y3layer@notlogged] has joined #minecrafthelp
#561 [03:51] <Guest3140> I'll try
#562 [03:51] <pu33y3layer> hey guys
#563 [03:51] <zkxs> Chronomind: Express is fine, unless you want to not install Geforce Experience
#564 [03:51] <zkxs> hi pu33y3layer
#565 [03:51] * MnrSnyman [MnrSnyman@notlogged] has joined #minecrafthelp
#566 [03:51] <Chronomind> ok
#567 [03:51] <pu33y3layer> can u guys help me
#568 [03:51] <MnrSnyman> Hello How are u
#569 [03:51] <zkxs> ??> pu33y3layer ask
#570 [03:51] <Absol> pu33y3layer: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#571 [03:51] <Absol> pu33y3layer: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#572 [03:52] <Chronomind> Absol why is zkxs doing all the work
#573 [03:52] <Chronomind> when u have an @
#574 [03:52] <zkxs> ??> Chronomind bot
#575 [03:52] <Absol> Chronomind: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#576 [03:52] <MnrSnyman> I am getting this error code Game ended with bad state (exit code -1073740791)
#577 [03:52] <Chronomind> :o
#578 [03:52] <pu33y3layer> so i open mincraft but once i click play it just suddenly goes back to launcher and gives me blank page under the tab of game output
#579 [03:52] <zkxs> MnrSnyman: Version of windows? Laptop or Desktop?
#580 [03:52] <Chronomind> ?? Completely ignored arguments: [--nativeLauncherVersion, 307] [17:40:49] [Client thread/INFO]: Setting user: Chronomind [17:40:50] [Client thread/WARN]: Skipping bad option: streamPreferredServer: [17:40:50] [Client thread/INFO]: LWJGL Version: 2.9.4
#581 [03:53] <pu33y3layer> im on laptop
#582 [03:53] <MnrSnyman> laptop
#583 [03:53] <pu33y3layer> windows 10
#584 [03:53] <MnrSnyman> windows 10
#585 [03:53] <zkxs> MnrSnyman and pu33y3layer: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
#586 [03:54] <Chronomind> zkxs
#587 [03:54] <Chronomind> the installation finish
#588 [03:54] <zkxs> Chronomind: Does minecraft work now?
#589 [03:54] <Chronomind> yay
#590 [03:54] <Chronomind> thank you !
#591 [03:54] <zkxs> Not a problem
#592 [03:54] <Chronomind> zkxs u should have the @ or the _
#593 [03:54] <Chronomind> +
#594 [03:55] <zkxs> ;)
#595 [03:55] <Chronomind> zkxs ur the only one helping and the guys with @ or + are slacking off
#596 [03:56] <pu33y3layer> stil doesnt work
#597 [03:56] <zkxs> Chronomind: Just because they're in the list doesn't mean they're not AFK. This is sort of off-hours.
#598 [03:56] <pu33y3layer> i press play
#599 [03:56] <pu33y3layer> it loads
#600 [03:56] <pu33y3layer> then suddenly it puts me to launcher to game output
#601 [03:57] <pu33y3layer> but in the game output its blank
#602 [03:57] <zkxs> ??> pu33y3layer launcher/log
#603 [03:57] <Absol> pu33y3layer: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#604 [03:57] <Absol> pu33y3layer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#605 [03:57] <pu33y3layer> [20:22:34 INFO]: Minecraft Launcher 1.6.73 (through bootstrap 100) started on windows... [20:22:34 INFO]: Current time is Jan 29, 2017 8:22:34 PM [20:22:34 INFO]: System.getProperty('os.name') == 'Windows 10' [20:22:34 INFO]: System.getProperty('os.version') == '10.0' [20:22:34 INFO]: System.getProperty('os.arch') == 'amd64' [20:22:34 INFO]: System.getProperty('java.version') == '1.8.0_25' [20:22:34 INFO]: System.getProperty('java.vend
#606 [03:57] <pu33y3layer> oh on past.ubuntu?
#607 [03:57] * Happified [Happified@notlogged] has joined #minecrafthelp
#608 [03:57] <zkxs> pu33y3layer: Please use http://paste.ubuntu.com/
#609 [03:58] <pu33y3layer> http://paste.ubuntu.com/23886074/
#610 [03:58] <pu33y3layer> is that good?
#611 [03:58] <zkxs> ??> pu33y3layer win/dxdiag
#612 [03:58] <Absol> pu33y3layer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#613 [03:58] <zkxs> pu33y3layer: Yes, that's what I was looking for.
#614 [03:58] <pu33y3layer> whats win/dxdiag
#615 [03:58] <thgilfodrol> pu33y3layer: it's a trigger for Absol, who happens to be a bot
#616 [03:59] <thgilfodrol> ??> pu33y3layer bot
#617 [03:59] <Absol> pu33y3layer: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#618 [04:00] <pu33y3layer> heres my dxdiag http://paste.ubuntu.com/23886078/
#619 [04:00] <zkxs> pu33y3layer: Did you run the installer I linked to you?
#620 [04:01] <pu33y3layer> yea
#621 [04:01] <zkxs> pu33y3layer: Because it appears you are still running driver version 378.49
#622 [04:01] <pu33y3layer> oh
#623 [04:01] <pu33y3layer> ill try again
#624 [04:02] * Gjdiaz [Gjdiaz@notlogged] has joined #minecrafthelp
#625 [04:02] <zkxs> pu33y3layer: The filename should have "376.33" in it.
#626 [04:02] <pu33y3layer> ohhhhhhh
#627 [04:02] <pu33y3layer> ok ill download that 376.33 now
#628 [04:03] <pu33y3layer> also just putting it out there when i download minecraft in .minecraft file in %appdata% theres only like 5 files
#629 [04:03] <pu33y3layer> arent there meant to be more?
#630 [04:03] <Happified> Hello, I have been on to discuss a problem about a skin problem because it has been happening for 3 days. I have been seeing steves and occasionally normal skins around. My anti-virus is the not the problem to this cause which set this up . So is there a solution to this.
#631 [04:03] <Gjdiaz> I've run into a HUGE problem and I need desperate help. Somehow, I don't know how, but somehow my account got compromised. I changed my password, but it got compromised AGAIN. How do I know this? I've been banned for my account being compromised twice. I fixed it the first time, but it got compromised again. Please help me!
#632 [04:04] <zkxs> pu33y3layer: Lets see if the driver fixes your problem before we worry about that.
#633 [04:04] <pu33y3layer> gjdiaz mate no account issues here
#634 [04:04] <pu33y3layer> only system issues
#635 [04:04] <Gjdiaz> ;( thanks anyway
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#638 [04:05] <pu33y3layer> 12 mins
#639 [04:05] <zkxs> Happified: I'm not sure. I can have you try some things but I'm not sure if we'll find the problem.
#640 [04:06] <zkxs> Happified: Do you want to try?
#641 [04:06] <Happified> I have discussed about this issue yesterday, so I will try anything.
#642 [04:06] <zkxs> Happified: Did you discuss it here? If so I can go read what you've already tried.
#643 [04:07] <Happified> I did discuss it here.
#644 [04:07] * zkxs Goes looking through logs
#644 [04:07] <Happified> At around 12:00am at night.
#645 [04:08] <zkxs> Ok, lets try this then
#646 [04:08] <zkxs> ??> Happified tools/hjt
#647 [04:08] <Absol> Happified: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#648 [04:08] <Absol> Happified: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#649 [04:09] <Happified> I am on my IMac.
#650 [04:09] <zkxs> oh
#651 [04:10] <Happified> Absol, I do not understand.
#652 [04:11] <zkxs> Absol is just a bot
#653 [04:11] <Happified> Oh.
#654 [04:11] <Happified> So should I listen to Absol or not?
#655 [04:11] <zkxs> ?? bot
#656 [04:12] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#657 [04:12] <Happified> Okay.
#658 [04:12] <zkxs> <mattym> Happified, When you cant see them its usually cause something else on your computer is blocking it.
#659 [04:12] <zkxs> Happified: It might not be your antivirus--it could be a firewall as well
#660 [04:14] <Happified> zkzx, I do not have any firewalls or anti-viruses.
#661 [04:14] <zkxs> Happified: Aside from that I'm really not sure what would cause skin problems. I see Steve skin errors occasionally, but they tend to go away if I restart the game or log out and in of the launcher.
#662 [04:14] <Happified> zkxs, I do that too.
#663 [04:15] <Happified> I don't know, I will just be seeing steves and steves with alex arms when I play the game.
#664 [04:16] <zkxs> Happified: Is everyone a Steve?
#665 [04:16] * Alpha_Kriz [Alpha_Kriz@notlogged] has joined #minecrafthelp
#666 [04:16] <Happified> No.
#667 [04:16] * reef878091 [reef878091@notlogged] has joined #minecrafthelp
#668 [04:16] <Happified> Occasionally I See normal skins.
#669 [04:16] * Niceley [Niceley@notlogged] has joined #minecrafthelp
#670 [04:16] * Alpha_Kriz [Alpha_Kriz@notlogged] has quit. (Client Quit)
#671 [04:16] <Happified> But mostly steves with alex arms and normal steves.
#672 [04:17] <Happified> I only have 13min before I go.
#673 [04:17] <Niceley> Hello guys ! All time i press on Play my minecraft instantly crash and say : " Game output ( Name ) Completely ignored arguments: [--nativeLauncherVersion, 307] [11:12:43] [Client thread/INFO]: Setting user: Niceley [11:12:44] [Client thread/INFO]: LWJGL Version: 2.9.4 "
#674 [04:17] <Niceley> Anyone have this problem ?
#675 [04:17] <reef878091> hii the game stuck after 2 min
#676 [04:18] * techno156 [techno156@notlogged] has joined #minecrafthelp
#677 [04:18] <Niceley> No one have my problem and know the solution ?
#678 [04:18] <MnrSnyman> Niceley: it is possibly te newest nvidia driver
#679 [04:19] <Niceley> So i unistall the new ?
#680 [04:19] <MnrSnyman> try installing this driver update http://www.nvidia.com/download/driverResults.aspx/113444
#681 [04:19] <zkxs> Happified: What do you see at http://s3.amazonaws.com/MinecraftSkins/Michael_3545.png ?
#682 [04:20] <Happified> zkxs, Are you there?
#683 [04:20] <Happified> Oh okay.
#684 [04:20] <Niceley> MrSnyman : Ok thanks, i will try ! Thanks u
#685 [04:20] <Happified> What do you mean by 'What do you see at'
#686 [04:20] * Niceley [Niceley@notlogged] has quit. (Client Quit)
#687 [04:21] <zkxs> Happified: Open the link in your browser
#688 [04:21] <Happified> I see a skin.
#689 [04:21] <zkxs> Happified: Well, that works.
#690 [04:21] <zkxs> Happified: Beats me then.
#691 [04:21] <Happified> It is mostly in-game.
#692 [04:21] <MnrSnyman> Niceley: im sitting with the same problem and it worked for me thanks zkxs
#693 [04:22] <zkxs> MnrSnyman: Glad it's working
#694 [04:22] <MnrSnyman> zkxs: thanks
#695 [04:23] <Happified> zkxs, On 26th of January, I tried to go on the minecraft.net web page, and it would say 'rundown' yet on minecraft status it would say it is fine.
#696 [04:23] <zkxs> Happified: I'm not sure what 'rundown' means. Does it still do that?
#697 [04:23] <Happified> No.
#698 [04:23] <Happified> But after that, skins started corrupting.
#699 [04:24] <pu33y3layer> 1 min left on the nvidia driver download
#700 [04:24] <zkxs> Happified: You could try checking back here later today when different helpers are online. Maybe one of them will have seen this before.
#701 [04:25] <Happified> Okay zkxs, I did talk to mattym yesterday.
#702 [04:25] <zkxs> Happified: True...
#703 [04:25] <Happified> Ok goodbye and thanks for helping me.
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#706 [04:32] <pu33y3layer> ok
#707 [04:32] <pu33y3layer> zkxs the nvidia is done downloading
#708 [04:36] <pu33y3layer> OMG
#709 [04:36] <pu33y3layer> THANKS SO MUCH
#710 [04:36] <zkxs> pu33y3layer: Glad it's working!
#711 [04:36] <pu33y3layer> omg thanks
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#720 [04:47] <donovanrijk> hi
#721 [04:47] <zkxs> hi donovanrijk
#722 [04:47] <donovanrijk> my mc acc does not works
#723 [04:47] <zkxs> donovanrijk: Can you explain what is happening and any error messages you get?
#724 [04:48] <donovanrijk> i just changed my password and i can not log in
#725 [04:48] <zkxs> ??> donovanrijk login/throttle
#726 [04:48] <Absol> donovanrijk: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#727 [04:48] <Absol> donovanrijk: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#728 [04:48] <donovanrijk> and i can not log in with my old pass word and with my new pass word
#729 [04:49] <donovanrijk> owh oke so i have to wait 1 hour
#730 [04:49] <donovanrijk> a nd then i can log in
#731 [04:49] <zkxs> donovanrijk: Yes. If that doesn't work come back here and tell us.
#732 [04:50] <donovanrijk> oke rhanks
#733 [04:50] <donovanrijk> thanks
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#737 [04:55] * Marc is now known as Guest74511
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#740 [04:57] <Marc_> i habe the exit code -1073740940
#741 [04:57] <zkxs> Marc_: Nvidia card?
#742 [04:57] <Marc_> yes
#743 [04:57] <zkxs> Marc_: Version of Windows? Laptop or Desktop?
#744 [04:57] <Marc_> windows 10 laptop
#745 [04:57] <zkxs> Marc_: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
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#747 [05:03] * Puff [Puff@notlogged] has joined #minecrafthelp
#748 [05:03] <Puff> hi
#749 [05:03] <Puff> i have a problem
#750 [05:03] <Puff> with mc
#751 [05:03] <zkxs> ??> Puff ask
#752 [05:03] <Absol> Puff: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#753 [05:03] <Absol> Puff: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#754 [05:03] <Puff> http://pastebin.com/tg6PZ8KS
#755 [05:03] * Treyzon [Treyzon@notlogged] has joined #minecrafthelp
#756 [05:03] <Puff> that is error
#757 [05:04] <zkxs> ??> Puff mods
#758 [05:04] <Absol> Puff: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#759 [05:04] <Absol> Puff: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#760 [05:04] <Puff> k
#761 [05:04] <Puff> run vanila
#762 [05:05] <zkxs> Puff: If the problem is reproducable in vanilla, I can help.
#763 [05:05] <Puff> http://pastebin.com/MR0x1qRv
#764 [05:05] * Chronomind [Chronomind@notlogged] has quit. (Ping timeout: 180 seconds)
#765 [05:05] <Treyzon> Hallo I think my MineCraft-Account are Hacking (sry my englisch is bed, im from German
#766 [05:05] <zkxs> Puff: Windows version? Laptop or Desktop?
#767 [05:05] <Puff> laptop
#768 [05:05] <Puff> windows 10
#769 [05:06] <zkxs> ??> Treyzon account/reset-password
#770 [05:06] <Absol> Treyzon: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#771 [05:06] <Absol> Treyzon: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#772 [05:06] <zkxs> Puff: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
#773 [05:06] <Puff> how downgrade
#774 [05:06] <Treyzon> were I can reset my email
#775 [05:06] <zkxs> Puff: http://www.nvidia.com/download/driverResults.aspx/113444
#776 [05:07] <zkxs> ??> Treyzon account/hacked
#777 [05:07] <Absol> Treyzon: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#778 [05:07] <Absol> Treyzon: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#779 [05:07] <Puff> k thank
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#782 [05:09] <martijn_de_ork> l
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#786 [05:18] <Treyzon> <Absol> Treyzon: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#787 [05:18] <Treyzon> I've already tried this, it does not work. Another person logs in also dan also with my account.
#788 [05:18] * miro526 [miro526@notlogged] has joined #minecrafthelp
#789 [05:19] <zkxs> Treyzon: Are you able to log in to your own account?
#790 [05:19] <Treyzon> yes im sure
#791 [05:19] <GreyVulpine> Sure of what?
#792 [05:19] <miro526> I have problem with minecraft. When I click Play it writes Game Output(my username) I tried to delete .minecraft and deinstall Java don't know what to do anymore!
#793 [05:20] <zkxs> ??> miro526 launcher/log
#794 [05:20] <Absol> miro526: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#795 [05:20] <Absol> miro526: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#796 [05:20] <Treyzon> Which I log in with my account
#797 [05:20] <GreyVulpine> Treyzon - That wasn't the question, reread zkxs's question.
#798 [05:21] <Treyzon> I don´t anderstand (i´m form Germany)
#799 [05:22] <GreyVulpine> Treyzon - Are you able to log into your account right now? Can you log into your Mojang account at https://account.mojang.com ?
#800 [05:22] <miro526> http://paste.ubuntu.com/23886449/
#801 [05:22] <zkxs> miro526: Laptop or desktop?
#802 [05:22] <miro526> Laptop
#803 [05:22] <zkxs> miro526: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113446
#804 [05:23] <miro526> So I have to deinstall my driver and install this ?
#805 [05:23] <zkxs> miro526: You do not have to uninstall--you can just install over the existing driver.
#806 [05:23] <miro526> ok
#807 [05:26] * princeoflights [princeoflights@notlogged] has joined #minecrafthelp
#808 [05:26] <princeoflights> Hello
#809 [05:26] <zkxs> Hi princeoflights
#810 [05:26] <princeoflights> I'm having a problem with logging in into my Mojang account
#811 [05:26] <zkxs> princeoflights: Describe what happens when you try
#812 [05:27] <princeoflights> Well, I try to log in and it says that the email or the password is wrong. I\ve changed my password 4 times now and tried all of my emails.
#813 [05:28] <zkxs> princeoflights: If you've been able to change your password, there should be no quesion as to which email address is correct.
#814 [05:28] <zkxs> ??> princeoflights login/throttle
#815 [05:28] <Absol> princeoflights: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#816 [05:28] <Absol> princeoflights: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
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#818 [05:29] <princeoflights> Okay, thank you.
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#820 [05:32] <Subby> Hello, i have a problem that everytime i press 2 Buttons at once of the WSAD section my charater starts moving in one direction until i press that direction again.
#821 [05:33] <Subby> I tried other keyboards but it happend on them as well
#822 [05:33] <zkxs> Subby: What's your keyboard layout set to?
#823 [05:34] <Subby> what do you mean with layout ?
#824 [05:35] <zkxs> Not sure if this is what's wrong, but this is a problem we've had in the past:
#825 [05:35] <zkxs> ?? java/keyboard/!
#826 [05:35] <Absol> java/keyboard/!: It appears that Java so strongly doesn't believe in Belgium (or any other country) that it refuses to accept non-English keyboard layouts.
#827 [05:35] <Absol> java/keyboard/!: This denial is so strong that keystrokes on non-US-English keyboard layouts magically convert into the US keyboard layout equivalents.
#828 [05:36] <zkxs> Actually, I don't think that's it...
#829 [05:37] <Subby> It doesnt even happen sometimes but after i restart minecraft sometimes it occures sometimes not
#830 [05:38] <zkxs> Subby: Do you have any virtual joystick software?
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#832 [05:39] <zkxs> Subby: Also, does this problem affect other games as well?
#833 [05:39] <Subby> no i have only my keyboard and its only minecraft
#834 [05:39] <Subby> no i have only my keyboard and its only minecraft
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#836 [05:40] <zkxs> Subby: Are you on a laptop with a trackpad?
#837 [05:40] <miro526> zkxs, Thank you so much! When I installed this driver it worked thank you <3!!!!!
#838 [05:40] <zkxs> miro526: Glad it worked!
#839 [05:40] <miro526> <3
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#844 [05:44] <zkxs> ??> Subby tools/hjt
#845 [05:44] <Absol> Subby: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#846 [05:44] <Absol> Subby: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#847 [05:48] <Subby> but at the moment the bug doesnt occure should i just paste it later if it happens ?
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#850 [05:49] <zkxs> Subby: My current belief is that some other software on your computer might be causing problems. If that's the case, the HijackThis log would show it.
#851 [05:49] <miro526> This question is not for minecraft, but do you have the exact same thing, but for other games ?
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#854 [05:49] <zkxs> miro526: The exact same thing as what?
#855 [05:50] <miro526> Like this chat. Player asking you for help with games, but not only for minecraft ?
#856 [05:50] <zkxs> miro526: It depends on the game's community.
#857 [05:50] <miro526> Oh ok.
#858 [05:51] <zkxs> miro526: Plenty of games have community IRC channels or Discord servers you can hang out in.
#859 [05:51] <zkxs> miro526: I find a good place to start from is the game's subreddit
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#861 [05:54] <miro526> I am trying to find IRC channel for league of legends
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#863 [05:54] <zkxs> miro526: https://www.google.com/search?q=league+of+legends+irc
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#868 [06:01] <syakure> 最悪
#869 [06:02] <miro526> zkxs, they said they can't help :d
#870 [06:02] <zkxs> ??> syakure lang/jp
#871 [06:03] <zkxs> ??> syakure lang/ja
#872 [06:03] <Absol> syakure: ここは英語のみ使うことができます。もし、英語が話せない、話したくない場合は https://translate.google.com/#auto/en にある翻訳を利用してみてください。
#873 [06:03] <syakure> hello
#874 [06:04] <zkxs> Hello syakure.
#875 [06:05] <syakure> help
#876 [06:05] <zkxs> syakure: What is wrong?
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#878 [06:05] * Absol kicked jamiechoi from #minecrafthelp (Reason: amiechoi :Nothing good comes from Mibbit users (#417))
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#881 [06:11] <b87> HI zkxs
#882 [06:12] <zkxs> Hi b87
#883 [06:12] <b87> Yesterday, I still did not solve the problem QQ
#884 [06:12] <b87> Someone asked me to install an older driver today, or it failed
#885 [06:14] <zkxs> b87: Were you able to install driver version 376.09 ?
#886 [06:15] <b87> yes
#887 [06:15] <b87> I'm loading 376.09
#888 [06:18] <zkxs> b87: Do you get a crash log?
#889 [06:19] <zkxs> b87: It would look something like this window: http://i.imgur.com/R2oz1VT.png
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#892 [06:20] <b87> WWW
#893 [06:20] <b87> I will try
#894 [06:22] <domukas2> hi could someone help me with minecraft launcher problem? wheni'm using newet launcher with newest version of minecraft, it won't start it's just showing blank screen and after i kill minecraft via task manager and look at game output log it shows me gl error 1286. what should i do?
#895 [06:23] <b87> Yes, I have seen
#896 [06:23] <zkxs> ??> domukas2 launcher/game-output
#897 [06:23] <Absol> domukas2: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#898 [06:23] <Absol> domukas2: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#900 [06:23] <zkxs> b87: Could you share the crash log using http://paste.ubuntu.com/ ?
#901 [06:23] <domukas2> http://paste.ubuntu.com/23886678/
#902 [06:24] <domukas2> here what it shows
#903 [06:24] <zkxs> ??> domukas2 win/dxdiag
#904 [06:24] <Absol> domukas2: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#905 [06:26] <domukas2> http://paste.ubuntu.com/23886684/
#906 [06:29] <zkxs> ??> domukas2 launcher/log
#907 [06:29] <Absol> domukas2: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#908 [06:29] <Absol> domukas2: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#910 [06:29] <domukas2> http://paste.ubuntu.com/23886692/
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#912 [06:32] <zkxs> ... I'm looking.
#913 [06:32] <zkxs> That's one heck of a PC
#914 [06:32] <b87> zkxs: Yes, I have seen
#915 [06:33] <b87> But I did not save, I can wait for the next time I crash to you?
#916 [06:33] <zkxs> b87: Could you share the crash log using http://paste.ubuntu.com/ ?
#917 [06:33] <zkxs> b87: Yes
#918 [06:33] <b87> Thx
#919 [06:34] <zkxs> domukas2: The current version of the Nvidia driver has been having issues with Minecraft.
#920 [06:34] <zkxs> domukas2: You're problem doesn't look the same, but we can try downgrading just in case.
#921 [06:34] <zkxs> domukas2: The previous version of the driver can be found here: http://www.nvidia.com/download/driverResults.aspx/113448
#922 [06:35] <domukas2> so it's the graphics drivers problems? that's what i thought also because it was working fine before i upgraded wnad when i did that wasn't starting the minecraft
#923 [06:35] <domukas2> ok i will do that now
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#928 [06:43] <domukas2> just installed older driver and started minecraft and it worked now.
#929 [06:43] <zkxs> domukas2: Glad it worked!
#930 [06:43] <domukas2> thanks for tips and help!
#931 [06:43] <domukas2> just looks need to wait for newer driver and not install 378,49 driver
#932 [06:44] <zkxs> domukas2: yes
#933 [06:44] <domukas2> ok thanks again and have a nice day/night
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#941 [06:47] <JusCrafter> im 5seconds in the world or on a server i minecraft is just closing down.
#942 [06:47] * miro526 [miro526@notlogged] has joined #minecrafthelp
#943 [06:48] <zkxs> JusCrafter: Does the game crash?
#944 [06:48] <JusCrafter> yes
#945 [06:48] <JusCrafter> i tried it more than 20 times now
#946 [06:49] <miro526> Do you guys know how to fix those white lines ? http://prnt.sc/e1saae
#947 [06:49] <zkxs> ??> JusCrafter launcher/crash-log
#948 [06:49] <Absol> JusCrafter: We need to see your crash log, which appears after a crash.
#949 [06:49] <Absol> JusCrafter: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#950 [06:49] <JusCrafter> ok wait i gona do that
#951 [06:50] <zkxs> miro526: Are you forcing anti-aliasing for minecraft in Nvidia Control Panel?
#952 [06:51] * KAO4726 [KAO4726@notlogged] has joined #minecrafthelp
#953 [06:51] <JusCrafter> i haveto quickly start up minecraft again
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#955 [06:52] <miro526> http://prntscr.com/e1sbj3
#956 [06:53] <JusCrafter> i postet it on the site where you send me the link
#957 [06:53] <JusCrafter> what hapens now?
#958 [06:53] <zkxs> JusCrafter: You have to share the URL it takes you to in this chat
#959 [06:53] <zkxs> miro526: Let me pull up my settings to compare
#960 [06:54] <miro526> ok
#961 [06:55] <zkxs> miro526: Go back to your global settings
#962 [06:56] <JusCrafter> Hello what are you doeing now
#963 [06:56] <JusCrafter> me?
#964 [06:56] <zkxs> JusCrafter: no
#965 [06:56] <JusCrafter> how then
#966 [06:56] <zkxs> JusCrafter: You have to share the URL it takes you to in this chat
#967 [06:56] <JusCrafter> and what is with me now?
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#969 [06:57] <zkxs> miro526: You're overriding the application defaults in a lot of places
#970 [06:57] <miro526> zkxs I don't understand
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#972 [06:57] <JusCrafter> i havto make a viedeo for youtube bekause im a youtuber plese help me
#973 [06:57] <zkxs> miro526: Go back to the global settings tab in the Nvidia Control Panel and hit the restore button
#974 [06:57] <zkxs> ??> JusCrafter launcher/crash-log
#975 [06:57] <JusCrafter> me?????
#976 [06:57] <Absol> JusCrafter: We need to see your crash log, which appears after a crash.
#977 [06:57] <Absol> JusCrafter: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#978 [06:58] <zkxs> ??> JusCrafter irc/multitasking
#979 [06:58] <Absol> JusCrafter: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#980 [06:58] <JusCrafter> i already did evrything
#981 [06:58] <JusCrafter> are you from mojang
#982 [06:59] <JusCrafter> or is that not the mojang support
#983 [06:59] <JusCrafter> ?????????????????????????????????
#984 [06:59] <zkxs> ??> JusCrafter info/volunteer
#985 [06:59] <miro526> zkxs, this button ? http://prntscr.com/e1se1a
#986 [06:59] <Absol> JusCrafter: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#987 [06:59] <zkxs> miro526: No, you're in the wrong tab. Click back over to Global Settings
#988 [07:00] <zkxs> miro526: You're in Program Settings right now
#989 [07:00] <miro526> zkxs, if I do this will this change something in other games ?
#990 [07:00] <JusCrafter> ok but i already did everything what you sad what is now
#991 [07:00] <zkxs> JusCrafter: You have not. Please read it again.
#992 [07:01] <JusCrafter> i cant rad englisch so good can you whrit in german
#993 [07:01] <zkxs> miro526: What you have done is force certain settings in ALL games. This is not a good thing to do, as games may not support those settings.
#994 [07:01] <zkxs> miro526: If you want to customize a specific game, you can do that in the game settings.
#995 [07:02] <zkxs> miro526: But setting the globals to anything aside from "application-controlled" is a bad idea
#996 [07:02] <miro526> ok I will do it
#997 [07:04] <JusCrafter> http://paste.ubuntu.com/23886809/
#998 [07:04] <zkxs> miro526: But generally you should be changing game settings within the games own options
#999 [07:04] <JusCrafter> here is the link
#1000 [07:04] <miro526> zkxs I did it, I will try now
#1001 [07:04] <zkxs> JusCrafter: Could you also share C:\Users\Kaatzke\AppData\Roaming\.minecraft\hs_err_pid6152.log ?
#1002 [07:04] <miro526> I clicked restore
#1003 [07:04] <JusCrafter> ok wait
#1004 [07:05] <zkxs> JusCrafter: If you're having trouble you could try https://translate.google.com/#auto/en
#1005 [07:06] * iiKingGijs [iiKingGijs@notlogged] has joined #minecrafthelp
#1006 [07:06] <iiKingGijs> Hi! I installed the new mc but he only laggs
#1007 [07:06] <zkxs> ??> iiKingGijs win/dxdiag
#1008 [07:06] <Absol> iiKingGijs: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1011 [07:09] <miro526> zkxs, now it's fine and I don't see lag anymore thanks <3
#1012 [07:09] <zkxs> miro526: I'm glad
#1013 [07:09] <miro526> :)
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#1018 [07:18] <Dez> Anyone here?
#1019 [07:18] <zkxs> Dez: There's 138 people in the channel.
#1020 [07:19] <zkxs> Some of whom aren't actually people.
#1021 [07:19] <Dez> lol i havent be abble to log into my mc for a week now and idk whats going on
#1022 [07:19] <zkxs> Dez: Have you tried resetting your password?
#1023 [07:21] <zkxs> If you need the link, it's https://account.mojang.com/password
#1024 [07:21] <Dez> Yes tried all that
#1025 [07:21] <zkxs> Dez: What error do you get when you try to log in?
#1026 [07:22] <Dez> http://prntscr.com/e1smds
#1027 [07:22] <Dez> i get that
#1028 [07:23] <zkxs> ??> Dez tools/hjt
#1029 [07:23] <Dez> i have tried leaving it for 48 hours then trying to log in again but it still wont let me log in
#1030 [07:23] <Absol> Dez: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1031 [07:23] <Absol> Dez: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1033 [07:24] <Dez> erm what that thing do??
#1034 [07:24] <Dez> and is it safe?
#1035 [07:24] <zkxs> Dez: Absol said what it does, and it is safe. They just chose an awful name for it.
#1036 [07:25] * Rhino_23 [Rhino_23@notlogged] has joined #minecrafthelp
#1037 [07:26] <Rhino_23> Good morning. I have just purchased Minecraft for the pc and when I load it comes up with an error message: problem copying the file with the following code: 5
#1038 [07:27] <zkxs> Rhino_23: Does this occur when you run the installer, or when you run the launcher?
#1039 [07:27] * GuiBr_Gamer [GuiBr_Gamer@notlogged] has joined #minecrafthelp
#1040 [07:27] <Dez> Absol
#1041 [07:27] <Dez> http://paste.ubuntu.com/23886897/
#1042 [07:27] <GuiBr_Gamer> hi
#1043 [07:27] <GuiBr_Gamer> My Brazil
#1044 [07:27] <zkxs> hi GuiBr_Gamer
#1045 [07:27] <GuiBr_Gamer> eae galera
#1046 [07:28] <GuiBr_Gamer> blz
#1047 [07:28] <GuiBr_Gamer> eu sou br
#1048 [07:28] <GuiBr_Gamer> tudo bom
#1049 [07:28] <Rhino_23> It happens when I try to run it from
#1050 [07:28] <GuiBr_Gamer> que
#1051 [07:28] <zkxs> ??> GuiBr_Gamer lang/pt
#1052 [07:28] <Absol> GuiBr_Gamer: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1053 [07:28] <Dez> http://paste.ubuntu.com/23886897/ Absol
#1054 [07:29] <GuiBr_Gamer> ok
#1055 [07:29] <JusCrafter> i cant
#1056 [07:29] <Rhino_23> From the desktop
#1057 [07:29] <zkxs> ??> Rhino_23 launcher/log
#1058 [07:29] <Absol> Rhino_23: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1059 [07:29] <Absol> Rhino_23: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1060 [07:29] <GuiBr_Gamer> I'm trying to get into the server I made and the minecraft is crashing
#1061 [07:30] <zkxs> ??> GuiBr_Gamer launcher/crash-log
#1062 [07:30] <Absol> GuiBr_Gamer: We need to see your crash log, which appears after a crash.
#1063 [07:30] <Absol> GuiBr_Gamer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1064 [07:30] <Dez> http://paste.ubuntu.com/23886897/ zkxs, Absol there
#1065 [07:30] <GuiBr_Gamer> pera
#1066 [07:30] <zkxs> Dez: Thanks
#1067 [07:30] <zkxs> ??> Dez info/mcleaks
#1068 [07:30] <Absol> Dez: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1069 [07:30] <Absol> Dez: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1070 [07:31] <zkxs> ??> Dez win/hosts/edit
#1071 [07:31] <Absol> Dez: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1072 [07:31] <Absol> Dez: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#1074 [07:31] <GuiBr_Gamer> Could you speak on Google translator and be very difficult for me?
#1075 [07:31] <forresto> Hi. Windows 10 PE edition on Xbox? I redeemed my code online but it is not showing up on my xbox one. Help?
#1076 [07:32] <zkxs> JusCrafter: You can't find C:\Users\Kaatzke\AppData\Roaming\.minecraft\hs_err_pid6152.log ?
#1077 [07:32] <Dez> Absol that dose nothing
#1078 [07:33] <GuiBr_Gamer> Baay]
#1079 [07:33] <zkxs> Dez: You cleaned out your host file?
#1080 [07:34] <Dez> i did what he said
#1081 [07:34] <Dez> and i still cant log in
#1082 [07:34] <zkxs> ??> Dez av/avg
#1083 [07:34] * Rhino_23 [Rhino_23@notlogged] has quit. (Ping timeout: 180 seconds)
#1084 [07:34] <Absol> Dez: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#1085 [07:34] <Absol> Dez: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
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#1090 [07:36] <Dez> Nothing happens stll i tried a different
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#1092 [07:37] <zkxs> Dez: You're sure you've gotten rid of McLeaks?
#1093 [07:37] <emret52> hi ı want to cancel my payment method
#1094 [07:37] <zkxs> ??> emret52 account/refund
#1095 [07:37] <Absol> emret52: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1096 [07:38] <emret52> ı just choose the wrong payment method and ı cant cancel ıt please help me
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#1098 [07:38] <Dez> Yes zkxs
#1099 [07:38] <emret52> ı just choose the wrong payment method and ı cant cancel ıt please help me
#1100 [07:39] <zkxs> Dez: Just to make sure, could you post a new HijackThis log?
#1101 [07:39] <zkxs> emret52: Has the payment already gone through?
#1102 [07:40] <Dez> kk let me do another one
#1103 [07:41] <Dez> zkxs
#1104 [07:41] <Dez> http://paste.ubuntu.com/23886975/
#1105 [07:42] <zkxs> Dez: The mojang.com entries are still in your hosts file.
#1106 [07:42] <zkxs> Dez: Did you save it?
#1107 [07:42] <Dez> yes...
#1108 [07:42] <Dez> so what do i do now?
#1109 [07:42] <zkxs> Dez: Then this implies you've ran McLeaks again and it has put the entries back.
#1110 [07:42] <zkxs> Dez: Stop running the McLeaks launcher.
#1111 [07:43] <Dez> it shoul be gobe from my pc
#1112 [07:43] <zkxs> ??> Dez dl/client/win
#1113 [07:43] <Absol> Dez: Installer: https://launcher.mojang.com/download/MinecraftInstaller.msi
#1114 [07:43] <Absol> Dez: Standalone: https://launcher.mojang.com/download/Minecraft.exe
#1115 [07:43] <zkxs> Dez: Also try fixing your host file again.
#1116 [07:43] <Dez> wait so what am i doing now then?
#1117 [07:43] <zkxs> Dez: Those links are to the legitimate minecraft launcher.
#1118 [07:44] <zkxs> Dez: You also need to fix your hosts file.
#1119 [07:44] <Dez> how i do that?
#1120 [07:44] <zkxs> ??> Dez win/hosts/edit
#1121 [07:44] <Absol> Dez: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1122 [07:44] <Absol> Dez: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1123 [07:44] <zkxs> Dez: Remove all lines containing "mojang.com"
#1124 [07:44] <zkxs> Dez: And be sure to save it.
#1125 [07:47] <Dez> Thats done
#1126 [07:47] <Dez> now what?
#1127 [07:47] <Dez> now do i re instal my mc?
#1128 [07:47] <zkxs> Dez: Now make sure you're not accidentally running a McLeaks launcher by getting the launcher from the links above
#1129 [07:48] <zkxs> Dez: Whether you want the installer or the standalone version is up to you
#1130 [07:48] <Dez> ok let me try it
#1131 [07:48] <Dez> OMG
#1132 [07:48] <Dez> it worked
#1133 [07:48] <Dez> THANKS SO MUCH DUDE
#1134 [07:48] <zkxs> Dez: You're welcome.
#1135 [07:49] <Dez> wait so now everytime i wana log in i have to use that link?
#1136 [07:49] <zkxs> Dez: No.
#1137 [07:49] <zkxs> Dez: Did you get the .exe or the .msi?
#1138 [07:49] <Dez> exe
#1139 [07:49] <zkxs> Dez: Then all you have to do is run the exe again.
#1140 [07:50] <zkxs> Dez: You could make a shortcut to it
#1141 [07:50] <Dez> OMG dude thats so much
#1142 [07:50] <Dez> legit i have been able to log in for a week
#1143 [07:50] <Dez> thx dude
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#1151 [08:06] <Electron0201> Hello it is impossible to launch the game it puts me a page with top Game output and my pseudo and nothing
#1152 [08:06] <zkxs> Electron0201: Do you have an Nvidia graphics card?
#1153 [08:06] <Electron0201> Yes i have the Nvidie gtx 960 m
#1154 [08:07] <zkxs> Electron0201: What version of Windows? Laptop or Desktop?
#1155 [08:07] <Electron0201> Laptop windows 10 64 bits
#1156 [08:07] <zkxs> Electron0201: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113444
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#1159 [08:08] <Electron0201> Is the problem coming from the update I made this morning of my graphics card?
#1160 [08:08] <zkxs> Electron0201: Yes
#1161 [08:08] <Electron0201> Ok ! Thank's you
#1162 [08:08] <Saytuki> hello can someone help me with my mojang account?
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#1164 [08:11] <zkxs> Saytuki: What's wrong?
#1165 [08:11] <b87> zkxs
#1166 [08:11] <b87> I encountered that problem again
#1167 [08:11] <zkxs> b87: Did you save a crash log this time?
#1168 [08:12] <b87> He will not automatically crash, he is not responding + black screen
#1169 [08:12] <b87> He did not crash, he is not responding...
#1170 [08:12] <b87> Do I need a photo?
#1171 [08:12] <zkxs> b87: Does this happen after you've been playing for a while?
#1172 [08:12] <b87> yes
#1173 [08:13] <Saytuki> my minecraft account is on an email account i no longer have access to, i have my minecraft username my email my password and can remember 2 of my security questions
#1174 [08:13] <zkxs> b87: If it is just a photo of a black screen it will not help me.
#1175 [08:13] <zkxs> b87: Is the launcher (not the game) still open?
#1176 [08:13] <b87> He will play this at random time points at which I play
#1177 [08:13] <zkxs> ??> Saytuki account/send-email
#1178 [08:13] <Absol> Saytuki: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1179 [08:13] <Absol> Saytuki: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1180 [08:13] <zkxs> b87: Does your launcher stay open?
#1181 [08:14] <zkxs> b87: I'll make you a picture
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#1183 [08:14] <b87> I did not open launcher, launcher did not jump out
#1184 [08:15] <Saytuki> i dont know where my transaction id is as i cant get into my mojang account without verifying email or knowing the answer to the 3rd question and i have no access to the email
#1185 [08:15] <zkxs> ??> Saytuki account/trans-id
#1186 [08:15] <Absol> Saytuki: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1187 [08:15] <Saytuki> ive had the game for years
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#1189 [08:16] <b87> I just asked my friends, I was in the black screen when I was in the server
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#1191 [08:16] <zkxs> b87: This is how to keep the launcher open: http://i.imgur.com/FFRAdyL.png
#1192 [08:17] <zkxs> b87: This will make the error logs easier to get
#1193 [08:17] <Saytuki> cant get into my mojang account or my email
#1194 [08:17] <zkxs> ??> Saytuki account/send-email
#1195 [08:17] <Absol> Saytuki: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1196 [08:17] <b87> okay
#1197 [08:17] <Absol> Saytuki: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1198 [08:17] <b87> i will try
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#1202 [08:32] <KiaA> hi guys
#1203 [08:32] <zkxs> Hi KiaA
#1204 [08:32] <KiaA> Im getting launcher error Game ended with bad state (exit code -1073740791)
#1205 [08:33] <zkxs> KiaA: Windows Version?
#1206 [08:33] <KiaA> 8.1
#1207 [08:33] <zkxs> KiaA: Laptop or Desktop?
#1208 [08:33] <KiaA> laptop
#1209 [08:33] <zkxs> KiaA: The current version of the Nvidia driver has problems with minecraft. You can work around this by downgrading to the previous version using this installer: http://www.nvidia.com/download/driverResults.aspx/113446
#1210 [08:33] <KiaA> ok
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#1221 [08:45] <Trailmountain> internal exception: java.io.ioexception: an existing connection was forcibly closed by remote
#1222 [08:45] <zkxs> ??> Trailmountain tools/hjt
#1223 [08:45] <Absol> Trailmountain: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1224 [08:45] <Absol> Trailmountain: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1225 [08:46] <Trailmountain> okay
#1226 [08:49] <Trailmountain> http://paste.ubuntu.com/23887334/
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#1228 [08:49] <zkxs> ??> Trailmountain av/avira
#1229 [08:49] <Absol> Trailmountain: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#1230 [08:49] <Absol> Trailmountain: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#1231 [08:49] <zkxs> Trailmountain: Whoops, ignore all that
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#1233 [08:50] <zkxs> Trailmountain: Actually, I've changed my mind. Lets try that.
#1234 [08:50] <Trailmountain> alright
#1235 [08:51] <zkxs> Additionally, Hamachi might be causing problems.
#1236 [08:51] <Trailmountain> its unfortunate that i am not german and i am rocking a german antivirus.
#1237 [08:52] <zkxs> Trailmountain: lol
#1238 [08:52] <Trailmountain> make navigating it a bit intricate
#1239 [08:52] <Trailmountain> makes
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#1242 [09:02] <Trailmountain> hamachi made no change
#1243 [09:02] <Trailmountain> and i just turned off avira completely to test the thesis, still got dc'd
#1244 [09:03] <zkxs> Trailmountain: When does the exception occur?
#1245 [09:03] <Trailmountain> whenever me and my girlfriend is logged in at the same time
#1246 [09:03] <Trailmountain> if i play alone on the realm there is no issue what so ever
#1247 [09:04] <zkxs> Trailmountain: Are you using separate accounts?
#1248 [09:04] <Trailmountain> yes.
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#1250 [09:06] <zkxs> Trailmountain: Can you reproduce the problem with another server? For example, mctest.ae97.net
#1251 [09:06] <Trailmountain> public servers work as intended
#1252 [09:06] <Trailmountain> so far it is only an issue with the realm when my girlfriend is logged on at the same time inside the realm
#1253 [09:07] <zkxs> Trailmountain: What kind of router do you have?
#1254 [09:07] <hakase> i can`t login minecraft launcher & website >>Sorry.but your username or password is icorrect!~~~
#1255 [09:07] <Trailmountain> cisco
#1256 [09:08] <b87> okay
#1257 [09:08] <b87> zkxs: I have this situation, and I have open launcher
#1258 [09:08] <zkxs> hakase: Are you able to reset your password at https://account.mojang.com/password ?
#1259 [09:09] <zkxs> b87: Could you provide all of the logs? Launcher and Game output.
#1260 [09:09] <b87> I read the launcher inside the report, which does not have any warnning and crash reports
#1261 [09:09] <b87> OKAY
#1262 [09:10] <hakase> well I was forgotten Google account
#1263 [09:10] <hakase> i can`t get e-mail
#1264 [09:10] <b87> zkxs: game output http://paste.ubuntu.com/23887438/
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#1269 [09:11] <zkxs> ??> hakase account/send-email
#1270 [09:12] <Absol> hakase: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
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#1272 [09:12] <Absol> hakase: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1274 [09:12] <b87> zkxs: logs http://paste.ubuntu.com/23887447/
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#1276 [09:14] <zkxs> b87: Are you using mods?
#1277 [09:14] <b87> NO
#1278 [09:14] <Trailmountain> zkxs: Nudge* sorry about inpatience, been having the same issue for a week
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#1280 [09:14] <zkxs> Trailmountain: I'm not sure what's going on, as I haven't seen anything like this before.
#1281 [09:15] <b87> I started with a liteloader, but after the test time is useless
#1282 [09:15] <zkxs> Trailmountain: If you stick around or check back later, another helper might be online who knows more than me.
#1283 [09:15] <Trailmountain> zkxs: then we'll leave it at that, we'll just send an email about compensation and buy a new one
#1284 [09:15] <hakase> Where can I send mail?
#1285 [09:16] <Trailmountain> zkxs: unfortunately i already did that two days ago, cube4 helped out and poked some people about it but it has not been resolved yet
#1286 [09:16] <zkxs> Trailmountain: The fact that it only happens when both you and your girlfriend connect implies your router might be up to no good.
#1287 [09:16] <zkxs> Trailmountain: But I'm unfamilar with Cisco routers.
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#1289 [09:17] <Trailmountain> zkxs: i've read up a bit about it, and found some people would resolve this by changing the NAT settings
#1290 [09:17] <zkxs> Trailmountain: If you can't figure it out, I agree that getting a refund and self-hosting a server would be the best option.
#1291 [09:18] * Saytuki [Saytuki@notlogged] has quit. (Ping timeout: 180 seconds)
#1292 [09:19] <zkxs> b87: I do not know what is causing your problem.
#1293 [09:19] <b87> QQ
#1294 [09:20] <zkxs> :(
#1295 [09:20] <hakase> Where can I send mail?
#1296 [09:20] <Trailmountain> zkxs: just as a sidenote, i did just get dc'd when it was only me on
#1297 [09:20] <zkxs> ??> hakase account/send-email
#1298 [09:20] <Absol> hakase: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1299 [09:20] <Absol> hakase: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1300 [09:20] <Trailmountain> zkxs: i think it can be narrowed down to either realm related issues or router issues; Possibly location issues
#1301 [09:20] <hakase> thx
#1302 [09:21] <zkxs> Trailmountain: Most of the connectivity issues we see come through here are due to third-party software, like AV, Firewall, VPN.
#1303 [09:21] <Trailmountain> zkxs: thing is, i bought the realm from her account on our first time which was 4 months ago, then now we started playing again and she bought it from her account
#1304 [09:21] <zkxs> Trailmountain: The fact that public servers work fine is bizarre, though.
#1305 [09:21] <Trailmountain> zkxs: i've tried disabling it all
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#1307 [09:22] <zkxs> Trailmountain: Yeah. I'm stumped. If I were in your boots I'd self-host a server.
#1308 [09:23] <Trailmountain> zkxs: that sounds like a bitter shame, lose all investment into the server we have and avoid 'realms'(?)
#1309 [09:23] <zkxs> Trailmountain: Well, I'm not affiliated with Mojang so there's nothing to keep me from saying negative things about realms.
#1310 [09:24] <zkxs> Trailmountain: And it's possible to download your world off Realms
#1311 [09:24] <Trailmountain> zkxs: i appreciate that, its a good concept but it seems faulty
#1312 [09:24] <Trailmountain> zkxs: is there any 'FREE' way to host a server
#1313 [09:24] <Trailmountain> zkxs: if you dont mind helping
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#1315 [09:25] <zkxs> ?? info/volunteer
#1316 [09:25] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1317 [09:25] <zkxs> Trailmountain: There is a free way of hosting a server
#1318 [09:25] <zkxs> Trailmountain: And I don't mind helping you with it
#1319 [09:26] <Trailmountain> zkxs: please enlighten me!
#1320 [09:26] * b87 [b87@notlogged] has quit. (Ping timeout: 180 seconds)
#1321 [09:27] <zkxs> Trailmountain: First, how often do you use the server, and does it always need to be accessible to either you or your GF? Or is it something that either of you may need access to alone?
#1322 [09:27] <zkxs> Trailmountain: I phrased that terribly
#1323 [09:27] <Trailmountain> zkxs: so, if one needs to be online the other can play but not the other way around
#1324 [09:28] <Trailmountain> zkxs: it would have to be server hosted if both could get access, is that what you are saying
#1325 [09:28] <zkxs> Trailmountain: Where I'm going with this is, say for example, you're in a scenario where your GF only plays if you're also playing.
#1326 [09:28] <zkxs> Trailmountain: Then there's a less difficult way of setting up the server
#1327 [09:28] * Davi0060 [Davi0060@notlogged] has quit. (Ping timeout: 180 seconds)
#1328 [09:29] <zkxs> Trailmountain: Otherwise, we can do it the harder way
#1329 [09:29] <Trailmountain> zkxs: lets go with the easier method, to avoid wasting your time too much
#1330 [09:29] <zkxs> Trailmountain: I've got plenty of time to waste
#1331 [09:29] <Trailmountain> zkxs: okay im up for it :)
#1332 [09:29] <zkxs> Trailmountain: And the second question, is does this server need to be accessible from anywhere, or only your own home?
#1333 [09:30] <Trailmountain> preferably anywhere
#1334 [09:30] <zkxs> Trailmountain: All right. So we'll need a computer to run the server on. Preferably one that's always or almost always on, and doesn't move. (read: a desktop)
#1335 [09:31] <Trailmountain> does this mean the server will just go offline if the desktop is offline? or will it ruin the setup
#1336 [09:31] <zkxs> Trailmountain: Also, if you'd rather not have my (possibly poorly typed) instructions, there's a guide here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1337 [09:32] <zkxs> Trailmountain: The server wouldn't be ruined
#1338 [09:32] <zkxs> Trailmountain: This is "free" in that there's no fee, but you actually need to have the hardware to run it.
#1339 [09:32] <Trailmountain> zkxs: so all it requires is my computer pretty much
#1340 [09:33] <zkxs> Trailmountain: Yep. Getting it running on your internal network is easy. Getting it accessible outside requires a bit of dinking around in your router.
#1341 [09:33] * princeoflights [princeoflights@notlogged] has joined #minecrafthelp
#1342 [09:34] <princeoflights> Hello
#1343 [09:34] <Trailmountain> zkxs: "Setting up a server takes some time, and some technical knowledge. Don't try to set up a server unless you have some basic computer and networking abilities. Probably, your best bet can be to look on the Internet for a guide on how to set up a server." this is not something i have
#1344 [09:34] <princeoflights> I still have a problem with logging in
#1345 [09:34] <zkxs> Trailmountain: :) I believe in you. I've seen incompentent 12-year olds get this working after we walk them through it.
#1346 [09:35] <Trailmountain> zkxs: thankyou, i definately need the walkthrough though
#1347 [09:36] <zkxs> princeoflights: Are you able to reset your password?
#1348 [09:36] <princeoflights> Yes, I changed it like the instructions said but it still doesn't let me in
#1349 [09:36] <zkxs> princeoflights: What error do you get?
#1350 [09:36] <princeoflights> Error! Unknown e-mail address or password.
#1351 [09:37] <zkxs> princeoflights: Have you been able to log in recently?
#1352 [09:37] <hakase> I sent mail plz check
#1353 [09:37] <princeoflights> Yes, yesterday it worked just fine. Today when I tried to log in, it wouldn't let me in.
#1354 [09:37] <zkxs> hakase: We don't have access to that.
#1355 [09:37] <zkxs> princeoflights: What's your minecraft username?
#1356 [09:38] <hakase> ok. When will it be checked?
#1357 [09:38] <princeoflights> the same as my nickname here.
#1358 [09:38] <zkxs> ??> hakase account/response
#1359 [09:38] <Absol> hakase: Mojang Support typically responds to email queries within 5-7 business days, however sometimes this cannot be achieved due to backlog (e.g holidays).
#1360 [09:38] <Absol> hakase: You can check the latest response timeframe target here: https://help.mojang.com/customer/portal/articles/359446
#1361 [09:38] <zkxs> !ns princeoflights
#1362 [09:38] <Absol> zkxs: princeoflights: 12UUID: 955ec5afce3749b48fc4dfa69ba54d22 09PAID 08MIGRATED 
#1363 [09:38] <Absol> zkxs: 14Previous names: princeoflights changed 26/01/2017, chaoticty changed 18/11/2016, yuinq changed 18/10/2016
#1364 [09:38] <Trailmountain> zkxs: ill hit you up if i hit a bump in the road
#1365 [09:38] <zkxs> Trailmountain: Sure thing.
#1366 [09:39] <hakase> ok thx Absol
#1367 [09:40] <zkxs> princeoflights: And you're sure you're logging in with the correct email and password?
#1368 [09:41] <zkxs> princeoflights: Also, can you log in to https://account.mojang.com/me ?
#1369 [09:41] <princeoflights> yes, if i am able to change the password with the e-mail and i've used the email since november 2016.
#1370 [09:41] <princeoflights> wait, i'm going to try to log in.
#1371 [09:41] <princeoflights> no, i can't log into mojang.
#1372 [09:41] <zkxs> princeoflights: Same error?
#1373 [09:41] <princeoflights> yes.
#1374 [09:42] <zkxs> ??> tools/hjt princeoflights
#1375 [09:42] * hakase [hakase@notlogged] has quit. (Ping timeout: 180 seconds)
#1376 [09:42] <zkxs> whoops
#1377 [09:42] <zkxs> ??> princeoflights tools/hjt
#1378 [09:42] <Absol> princeoflights: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1379 [09:42] <Absol> princeoflights: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1380 [09:44] <princeoflights> that ubuntu site asks for a poster, what do i put in that?
#1381 [09:44] <zkxs> Trailmountain: You might not want to do the "creating a bat file stuff". Just try running the server.jar first and see if you get a GUI.
#1382 [09:45] <zkxs> princeoflights: Whatever you want.
#1383 [09:45] <zkxs> Your name, my name, etc.
#1384 [09:45] <princeoflights> http://paste.ubuntu.com/23887603/
#1385 [09:46] <princeoflights> did i do it right?
#1386 [09:46] <zkxs> princeoflights: Yes
#1387 [09:46] <Trailmountain> zkxs: if i wasnt a pure gamer only i'd understand that
#1388 [09:46] <Trailmountain> zkxs: but fact is i dont
#1389 [09:46] <Trailmountain> zkxs: define GUI
#1390 [09:46] <zkxs> Trailmountain: Graphical User Interface
#1391 [09:47] <Trailmountain> zkxs: and how do i check if this exists
#1392 [09:47] <zkxs> princeoflights: I don't see anything wrong here. You'll have to talk to Mojang.
#1393 [09:47] <zkxs> ??> princeoflights account/send-email
#1394 [09:47] <Absol> princeoflights: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1395 [09:47] <Absol> princeoflights: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1397 [09:48] <zkxs> Trailmountain: How do you feel about voice chat? Discord maybe? This might be a lot of typing and my hands are cold :P
#1398 [09:49] <Trailmountain> zkxs: sure
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#1400 [09:52] <princeoflights> what do i send to mojang?
#1401 [09:54] <princeoflights> what if i have no transaction ID?
#1402 [10:00] <princeoflights> Hello?
#1403 [10:04] * HotSnowman [HotSnowman@notlogged] has joined #minecrafthelp
#1404 [10:05] <HotSnowman> Hey, Can you don't send me to email contact because no one helping me there. Pls help me get my account from hacker. He probably changed my email and password
#1405 [10:10] * JEF [JEF@notlogged] has joined #minecrafthelp
#1406 [10:11] <JEF> When I try to launch minecraft there is this error message: Completely ignored arguments: [--nativeLauncherVersion, 307] [17:07:56] [Client thread/INFO]: Setting user: Dschan_TH [17:07:58] [Client thread/INFO]: LWJGL Version: 2.9.4;
#1407 [10:12] <HotSnowman> Wait what?
#1408 [10:13] <HotSnowman> What you mean?
#1409 [10:13] <JEF> Launcher Log says this: [17:07:51 INFO]: Minecraft Launcher 1.6.73 (through bootstrap 100) started on windows... [17:07:51 INFO]: Current time is Jan 29, 2017 5:07:51 PM [17:07:51 INFO]: System.getProperty('os.name') == 'Windows 10' [17:07:51 INFO]: System.getProperty('os.version') == '10.0' [17:07:51 INFO]: System.getProperty('os.arch') == 'amd64' [17:07:51 INFO]: System.getProperty('java.version') == '1.8.0_25' [17:07
#1410 [10:14] <JEF> [17:07:51 INFO]: Minecraft Launcher 1.6.73 (through bootstrap 100) started on windows... [17:07:51 INFO]: Current time is Jan 29, 2017 5:07:51 PM [17:07:51 INFO]: System.getProperty('os.name') == 'Windows 10' [17:07:51 INFO]: System.getProperty('os.version') == '10.0' [17:07:51 INFO]: System.getProperty('os.arch') == 'amd64' [17:07:51 INFO]: System.getProperty('java.version') == '1.8.0_25' [17:07:51 INFO]: System.getPro
#1411 [10:14] <JEF> Sorry thats not all
#1412 [10:14] <HotSnowman> Then what it mean?
#1413 [10:14] * isin [isin@notlogged] has joined #minecrafthelp
#1414 [10:15] <HotSnowman> Someone is using my acc right now?
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#1417 [10:16] <TatitoCraft> i can´t enter with the pack for minecraft realistic
#1418 [10:16] <TatitoCraft> and i can´t play
#1419 [10:16] <JEF> I´m pressing the Play Button, normally the game starts, but I get an error message how you can see above.
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#1424 [10:18] <HotSnowman> Hey, I hacker got my acc, He changed my email and password. Please help me
#1425 [10:20] <zkxs> ??> HotSnowman account/hacked
#1426 [10:20] <Absol> HotSnowman: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1427 [10:20] <Absol> HotSnowman: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1428 [10:22] <HotSnowman> My account go hacked
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#1434 [10:30] <princeoflights> Hello?
#1435 [10:30] <HotSnowman> Hacker got on my account and when I trying migrate my acc I have this: Error! There is already an existing Mojang account registered to hotsnowman@interia.pl. If you are the owner of that Mojang account you can log in to that account and choose to import your Minecraft account instead.
#1436 [10:31] <HotSnowman> And I can't login on any account
#1437 [10:31] * preston [preston@notlogged] has joined #minecrafthelp
#1438 [10:32] <preston> Hello, i am trying to login into mincraft and I can't as i have 2 accounts and i think i migrated them now i am locked out as i can't rest my password
#1439 [10:32] <HotSnowman> Preston i have this same problem
#1440 [10:33] <preston> its so dumb with all this account migration, i bought minecraft years ago and now i can't login cause all this email nd username migration
#1441 [10:34] <HotSnowman> My acc got hacked, and don't know why i cant login to another acc ;v
#1442 [10:35] * Airister [Airister@notlogged] has joined #minecrafthelp
#1443 [10:35] <Airister> User name help pls
#1444 [10:35] * gtfnnncbydfuy [gtfnnncbydfuy@notlogged] has joined #minecrafthelp
#1445 [10:35] * gtfnnncbydfuy [gtfnnncbydfuy@notlogged] has quit. (Client Quit)
#1446 [10:36] <HotSnowman> Why this minecraft support never helping??
#1447 [10:36] <preston> cause they suckkkk
#1448 [10:36] <princeoflights> How do i know if the email i'm using to login is correct? because i cant log in?
#1449 [10:36] <Airister> Username support pls
#1450 [10:36] <HotSnowman> I was trying get my acc like for 2 months
#1451 [10:36] <preston> preach it princeofflights
#1452 [10:36] <Airister> @absol i need help with my username
#1453 [10:37] <HotSnowman> fuck this
#1454 [10:37] <Absol> HotSnowman: Please keep it civil
#1455 [10:37] <preston> well no mojang help will be found here lol
#1456 [10:37] <princeoflights> :/
#1457 [10:37] <Airister> Absol
#1458 [10:37] <Airister> Username support pls
#1459 [10:38] * GuiBr_Gamer [GuiBr_Gamer@notlogged] has joined #minecrafthelp
#1460 [10:39] * Airister [Airister@notlogged] has quit. (Client Quit)
#1461 [10:39] <GuiBr_Gamer> hello
#1462 [10:39] * Airister [Airister@notlogged] has joined #minecrafthelp
#1463 [10:39] <Airister> Any Staff pls
#1464 [10:40] <GuiBr_Gamer> I enter the server and it crashes
#1465 [10:40] <Airister> ANT!
#1466 [10:40] <Airister> ANy1
#1467 [10:40] <Airister> GUYS
#1468 [10:40] <Airister> HELP
#1469 [10:40] <Airister> ME
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#1471 [10:40] * HotSnowman [HotSnowman@notlogged] has quit. (Ping timeout: 180 seconds)
#1472 [10:40] <princeoflights> Please don't spam, they're probably busy
#1473 [10:40] <GuiBr_Gamer> Help Me
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#1475 [10:40] * jjs999jjs_znc is now known as jjs999jjs
#1476 [10:40] <GuiBr_Gamer> I enter the server and it crashes
#1477 [10:40] <Airister> We need HELP THATS THERE FREKIN JOB
#1478 [10:40] * GuiBr_Gamer [GuiBr_Gamer@notlogged] has quit. (Client Quit)
#1479 [10:41] <theMINERGAMER> hola
#1480 [10:41] <preston> there too busy making this game crap
#1481 [10:41] <princeoflights> they may be helping others, did you ever think of that?
#1482 [10:41] * helpme [helpme@notlogged] has joined #minecrafthelp
#1483 [10:41] <theMINERGAMER> hello
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#1485 [10:42] <MysteriousImage> Hi, I have a account that I can not log into. I know the email and username but do not know the password. I was playing on the account last night, logged out, and can not get on anymore. I've requested a password reset but I am not getting the email, I changed the email address to my current email to try something different, and that is not working. How do I go about changing the password or recovering it??
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#1487 [10:42] <MysteriousImage> I got the email to change email accounts, but I am just not getting one for the password. I have check all inboxes including spam.
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#1490 [10:43] <B1ade> Hi, My minecraft keeps crashing i've done some looking around and people say that its my graphics driver crashing. See the thing is it is fully updated. So can anyone help
#1491 [10:45] * preston [preston@notlogged] has quit. (Quit: Web client closed)
#1492 [10:46] <grandrolf> B1ade: nvidia driver?
#1493 [10:47] * MysteriousImage [MysteriousImage@notlogged] has quit. (Quit: Web client closed)
#1494 [10:47] <B1ade> Yes
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#1496 [10:48] <grandrolf> the latest nvidia driver causes issues with minecraft, so install previous version of the driver or uninstall the 3d vision driver
#1497 [10:48] <grandrolf> do you know what card you've got and how to find your driver?
#1498 [10:49] <B1ade> Yes I have a Geforce 940M
#1499 [10:49] <grandrolf> http://www.nvidia.com/Download/Find.aspx?lang=en-us
#1500 [10:49] <B1ade> Alright thanks
#1501 [10:49] <grandrolf> go there and select the right os and card
#1502 [10:49] <grandrolf> and then take the driver from december
#1503 [10:50] <grandrolf> do the os selection last, and make sure it's right one before pressing search, the os selection resets sometimes when doing other changes
#1504 [10:51] <B1ade> alright
#1505 [10:52] <B1ade> I figured it was something with updating it because I had recently updated it and thats when it stopped working
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#1511 [10:59] <B1ade> grandolf it failed to install, it said newer or already a the same version was already installed
#1512 [11:03] * LinXz [LinXz@notlogged] has joined #minecrafthelp
#1513 [11:03] <LinXz> hello when i press play in my minecraft launcher (im on pc) it just gets black screen then nothing else. in the log it says invalid framebuffer operation
#1514 [11:04] <LinXz> 1286 invalid framebuffer operation*
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#1519 [11:19] * EnderSam [EnderSam@notlogged] has joined #minecrafthelp
#1520 [11:19] <EnderSam> Hey
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#1523 [11:25] <pederaj> My mail got hacked and now i cant come i to my account
#1524 [11:26] <pederaj> afa
#1525 [11:26] <pederaj> Hallo??
#1526 [11:26] <pederaj> My mail got hacked and now i cant come i to my account
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#1533 [11:28] <Aprentice666> hi, my game crashes right after i hit the "Play" button in the Launcher. and shows this error message
#1534 [11:28] <Aprentice666> Game ended with bad state (exit code -1073740791)
#1535 [11:29] * ella [ella@notlogged] has joined #minecrafthelp
#1536 [11:29] <grandrolf> Aprentice666: the latest nvidia driver is broken, reinstall the previous version of your driver
#1537 [11:30] <grandrolf> if you need help to determine what driver you need give a dxdiag report
#1538 [11:30] <grandrolf> ??> Aprentice666 win/dxdiag
#1539 [11:30] <Absol> Aprentice666: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1542 [11:31] <Aprentice666> oohh thank you!! i'll be back if it doesn't work.
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#1552 [11:49] <Andrew_> Hello, Every time I try to play minecraft it always crashes within seconds. I have tried uninstalling and reinstalling both Minecraft and Java but I still get the same error. The error always displays Couldn't delete C:\Users\Andrew H\AppData\Roaming\.minecraft\versions\1.11.2\1.11.2-natives-1111892995958 - scheduling for deletion upon exit
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#1556 [11:51] * CreeperCraft137 [CreeperCraft137@notlogged] has joined #minecrafthelp
#1557 [11:51] <CreeperCraft137> I keep getting exit code -1073740791
#1558 [11:52] * Fussballfluch [Fussballfluch@notlogged] has quit. (Client Quit)
#1559 [11:53] <mattym> ??> Andrew_ launcher/log
#1560 [11:53] <Absol> Andrew_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1561 [11:53] <Absol> Andrew_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1562 [11:53] <mattym> ??> CreeperCraft137 win/dxdiag
#1563 [11:54] <Absol> CreeperCraft137: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1564 [11:54] <Andrew_> [11:46:05 INFO]: Minecraft Launcher 1.6.73 (through bootstrap 100) started on windows... [11:46:05 INFO]: Current time is Jan 29, 2017 11:46:05 AM [11:46:05 INFO]: System.getProperty('os.name') == 'Windows 7' [11:46:05 INFO]: System.getProperty('os.version') == '6.1' [11:46:05 INFO]: System.getProperty('os.arch') == 'amd64' [11:46:05 INFO]: System.getProperty('java.version') == '1.8.0_25' [11:46:05 INFO]: System.getProp
#1565 [11:54] <mattym> Andrew_, Follow all the directions please.
#1566 [11:55] <Andrew_> http://paste.ubuntu.com/23888453/
#1567 [11:55] <mattym> ??> Andrew_ win/dxdiag
#1568 [11:56] <Absol> Andrew_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1571 [11:58] <CreeperCraft137> http://paste.ubuntu.com/23888469/
#1572 [11:58] <mattym> CreeperCraft137, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#1573 [11:58] <mattym> CreeperCraft137, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#1574 [11:59] <CreeperCraft137> ok. thank you
#1575 [11:59] <CreeperCraft137> ill see if it works
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#1577 [11:59] * Filipin5 [Filipin5@notlogged] has joined #minecrafthelp
#1578 [12:00] <minuert> hello
#1579 [12:00] <Andrew_> ------------------ System Information ------------------ Time of this report: 1/29/2017, 11:57:37 Machine name: ANDREWH-PC Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.161011-0600) Language: English (Regional Setting: English) System Manufacturer: ASUS System Model: All Series BIOS: BIOS Date: 05/29/14 00:08:22 Ver: 10.08
#1580 [12:00] * Filipin5 [Filipin5@notlogged] has quit. (Client Quit)
#1581 [12:00] <minuert> I have a problem with my account, I cannot login
#1582 [12:00] <Andrew_> http://paste.ubuntu.com/23888488/
#1583 [12:00] <mattym> minuert, What happens when you try?
#1584 [12:00] <minuert> bad things happen (nothing happens)
#1585 [12:01] <mattym> Andrew_, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#1586 [12:01] <mattym> Andrew_, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113442 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#1587 [12:01] <mattym> minuert, What error do you get when trying?
#1588 [12:02] * Aprentice666 [Aprentice666@notlogged] has joined #minecrafthelp
#1589 [12:02] <Andrew_> Thank you all!!!
#1590 [12:03] <CreeperCraft137> exit code -1073740791
#1591 [12:03] <Aprentice666> hi, i joined the chat a few minutes ago. i have the link for the dxdiag http://paste.ubuntu.com/23888479/
#1592 [12:03] <CreeperCraft137> i'm currently installing an older video driver
#1593 [12:03] <mattym> CreeperCraft137, Did you do the instructions you were given?
#1594 [12:03] <minuert> Error! Unknown e-mail address or password
#1595 [12:03] <mattym> Aprentice666, Ok one moment.
#1596 [12:04] <mattym> Aprentice666, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113446 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#1597 [12:04] <mattym> minuert, Have you tried to do a password reset?
#1598 [12:05] <CreeperCraft137> doing the clean install now
#1599 [12:08] <minuert> Ok i fixed it, i still have used the old minecraft.net account and when i tried to reset my password nothing happened (because there is no mojang account) so i had to reset my password during the migrate sequence since there is the only way where you can resete old minecraft.net accounts. one tricky pony
#1600 [12:08] * pederaj [pederaj@notlogged] has joined #minecrafthelp
#1601 [12:09] <pederaj> My mail got hacked and now my minecraft dont work??
#1602 [12:09] <pederaj> What can i do
#1603 [12:09] <mattym> ??> pederaj account/hacked
#1604 [12:09] <Absol> pederaj: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1605 [12:09] <Absol> pederaj: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#1608 [12:10] <Ragnoff> Is there a way in adventure mode to see the NBT data on a block or item?
#1609 [12:11] <mattym> Ragnoff, In the vanilla game, i think you can only get some of that data by using of of the commands. The forums would be a better place to get info on that. Or check the wiki
#1610 [12:11] <pederaj> Mattym but what can i do? i dont no what my transaction ID is bacause my mail got hacked
#1611 [12:11] <Aprentice666> ok. installing older driver.
#1612 [12:11] <mattym> ??> pederaj mojang/email
#1613 [12:11] <Absol> pederaj: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1614 [12:11] <Absol> pederaj: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1615 [12:11] <mattym> pederaj, Fill in the form Absol linked with as much info as you can, then wait for their reply.
#1616 [12:12] <pederaj> I Will do that :PP
#1617 [12:12] <CreeperCraft137> NSTALLING THE OLDER DRIVER WORKED!!!!! THANK YOU SO MUCH
#1618 [12:12] <CreeperCraft137> The newest driver breaks minecraft
#1619 [12:13] <mattym> CreeperCraft137, Yes, make sure you wait a while before letting it do an update.
#1620 [12:13] <CreeperCraft137> i disabled automatic updates
#1621 [12:13] <CreeperCraft137> for drivers
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#1623 [12:14] <CreeperCraft137> leaving now
#1624 [12:14] * CreeperCraft137 [CreeperCraft137@notlogged] has quit. (Quit: Web client closed)
#1625 [12:14] * Aprentice666 [Aprentice666@notlogged] has quit. (Ping timeout: 180 seconds)
#1626 [12:14] <Ragnoff> mattym thanks
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#1628 [12:16] * scks [scks@notlogged] has joined #minecrafthelp
#1629 [12:16] <scks> whenever i press play on my minecraft launcher it brings up a blank game output screen. what do i do
#1630 [12:17] <mattym> scks, Completely blank?
#1631 [12:17] <scks> yes
#1632 [12:17] <mattym> ??> scks launcher/log
#1633 [12:17] <Absol> scks: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1634 [12:17] <Absol> scks: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1635 [12:17] <scks> alright give me a sec
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#1638 [12:18] <JrMario28> I have a good singleplayer world and made a farm Enderman on version 1.11 with a endermite in minecart and Enderman not want to come to him why?
#1639 [12:18] <JrMario28> pls help me
#1640 [12:19] <mattym> JrMario28, You should ask in the forums. This chat is more for technical support.
#1641 [12:19] <scks> http://paste.ubuntu.com/23888607/ heres the link
#1642 [12:19] * UziIzrael [UziIzrael@notlogged] has joined #minecrafthelp
#1643 [12:19] <UziIzrael> http://paste.ubuntu.com/23888576/
#1644 [12:19] <mattym> ??> scks win/dxdiag
#1645 [12:19] <Absol> scks: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1646 [12:19] <JrMario28> ok thx
#1647 [12:19] <mattym> UziIzrael, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#1648 [12:19] * JrMario28 [JrMario28@notlogged] has quit. (Quit: Web client closed)
#1649 [12:19] <mattym> UziIzrael, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#1650 [12:21] * UziIzrael_ [UziIzrael_@notlogged] has joined #minecrafthelp
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#1652 [12:21] <UziIzrael_> Hey, my mc launcher wont open the game window, help
#1653 [12:21] <UziIzrael_> http://paste.ubuntu.com/23888576/
#1654 [12:22] <mattym> UziIzrael, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#1655 [12:22] <mattym> UziIzrael, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#1656 [12:22] <scks> http://paste.ubuntu.com/23888636/ here you go
#1657 [12:22] <scks> thats the system info
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#1661 [12:22] <mattym> scks, OK, same issue
#1662 [12:22] <mattym> scks, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#1663 [12:23] <mattym> scks, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113446 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#1664 [12:23] <Panda_> I have been trying to get a 3rd end city portal in the end with no luck. Is there a pattern to put the end crystals down to get a 3rd one?
#1665 [12:24] <mattym> Panda_, Dont believe so, but check the wiki http://minecraft.gamepedia.com/End_city
#1666 [12:24] <Panda_> Thank you
#1667 [12:24] <mattym> Panda_, I think this may also help http://minecraft.gamepedia.com/End_gateway_portal
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#1672 [12:28] <scks> mattym i click on the custom option instead of the express right?
#1673 [12:28] <mattym> scks, Yes
#1674 [12:28] * Happified [Happified@notlogged] has joined #minecrafthelp
#1675 [12:28] * Aprentice666 [Aprentice666@notlogged] has joined #minecrafthelp
#1676 [12:29] <Aprentice666> hi!!!! i Worcked!! i installed the previous version of the Driver and it worked!! thank you so much!!!!
#1677 [12:29] <mattym> Aprentice666, Excellent, enjoy!
#1678 [12:29] <Happified> Matter.
#1679 [12:29] <Happified> Mattym
#1680 [12:29] * esper64342 [esper64342@notlogged] has joined #minecrafthelp
#1681 [12:30] <Panda_> wow, I must just be unlucky then. Get up to 20 end gateway portals and I can't get three to open. Nothing about patterns so I guess I am just hit or miss. If it wasn't so annoying getting ghast tears I wouldn't mind kiling the end dragon more.
#1682 [12:30] <Happified> I am still experiencing the skin bug and I have deleted my anti-virus.
#1683 [12:31] <mattym> Happified, Mac right?
#1684 [12:31] <Happified> Yes.
#1685 [12:31] <mattym> ??> Happified mac/reinst
#1686 [12:31] <Absol> Happified: You may need to reinstall the locally installed files that Minecraft puts into place.
#1687 [12:31] <Absol> Happified: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#1688 [12:31] <mattym> Happified, Try the instructions from Absol, see if it works after that.
#1689 [12:31] <esper64342> Which channel do i go for modded support ?
#1690 [12:31] <mattym> esper64342, You can try #ftb
#1691 [12:31] <scks> ok mattym it says to restart now
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#1693 [12:32] <scks> ill be back once it finishes restarting and give you an update
#1694 [12:32] <mattym> scks, One moment
#1695 [12:32] <Happified> Mattym, the following command meaning 'curl -L git.io/rmc | sh'?
#1696 [12:32] <mattym> scks, Yes restart
#1697 [12:32] <Happified> Just to make sure.
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#1699 [12:32] <mattym> Happified, yes without the "
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#1702 [12:33] <Happified> Where is the terminal exactly?
#1703 [12:33] <mattym> Happified, Open finder, go into the Applications folder, inside should be Utilities, in that folder is the Terminal app.
#1704 [12:34] <esper64342> i am not using a ftb pack and #ftb guys are pretty angry usually if i go with a custom modpack
#1705 [12:34] * ghostcoffeeee [ghostcoffeeee@notlogged] has quit. (Quit: Web client closed)
#1706 [12:34] <Happified> Ok hold on
#1707 [12:34] <mattym> esper64342, They would know better where to send you, or you can google individuals mods to find their support resources.
#1708 [12:34] <Happified> mattym, sadly no.
#1709 [12:34] * UziIzrael_ [UziIzrael_@notlogged] has quit. (Ping timeout: 180 seconds)
#1710 [12:35] <mattym> Happified, No change to the game?
#1711 [12:35] <Happified> No change at all.
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#1713 [12:35] <mattym> Happified, Are you on a home internet? Or a public one?
#1714 [12:35] <Happified> Home
#1715 [12:36] <mattym> Happified, Did you have any other software besides sophos for antivirus? Or any VPN or similar software?
#1716 [12:36] <Happified> No.
#1717 [12:36] * thomas_ [thomas_@notlogged] has joined #minecrafthelp
#1718 [12:36] <thomas_> i need help
#1719 [12:36] <mattym> Happified, Not sure what else to check for with a Mac on this issue.
#1720 [12:37] <mattym> thomas_, explain the problem you are having.
#1721 [12:37] <Happified> So, what shall I do.
#1722 [12:37] <mattym> Happified, You can check in the forums, make sure you let them know you are on a Mac and what you have already tried.
#1723 [12:37] <thomas_> i cannot login to minecraft/mojang and i cannot get password reset mail and can find me transfaction id. what can i do ?
#1724 [12:38] <mattym> ??> thomas_ mojang/email
#1725 [12:38] <Absol> thomas_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1726 [12:38] <Absol> thomas_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1727 [12:38] <mattym> thomas_, Fill out the form Absol linked with whatever info you have.
#1728 [12:38] <mattym> thomas_, You will have to see how they reply. Include any other info related to the purchase that you can.
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#1731 [12:39] <thomas_> i have send mojang a mail and mojang send a link to mojangs help site
#1732 [12:40] <mattym> thomas_, If you dont receive emails from them, you need to contact Mojang, there is nothing we can do for that issue here.
#1733 [12:40] <thomas_> ok
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#1737 [12:41] <Happified> mattym, Do you know anyone who has experienced this?
#1738 [12:42] <mattym> Happified, Its a very common issue. Almost always something on the computer or network blocking the game from contacting the skins server
#1739 [12:42] * scks [scks@notlogged] has joined #minecrafthelp
#1740 [12:42] <Happified> Mattym, thing is people can see my skin.
#1741 [12:42] <Happified> But I can't.
#1742 [12:42] <mattym> Happified, Right, that means its something on your computer.
#1743 [12:42] * christianurich [christianurich@notlogged] has joined #minecrafthelp
#1744 [12:42] <Happified> Mattym, I am afraid not.
#1745 [12:43] <Happified> I have been on two separate computers and it experiences this bug.
#1746 [12:43] <mattym> Happified, Then something on your network
#1747 [12:44] <Happified> Hm
#1748 [12:44] <Happified> Nope, it isn't my network.
#1749 [12:45] * scks [scks@notlogged] has quit. (Ping timeout: 180 seconds)
#1750 [12:46] <Happified> I have tried.
#1751 [12:47] <mattym> Happified, Then its an issue you will just have to deal with.
#1752 [12:47] * Fishdoctor9 [Fishdoctor9@notlogged] has joined #minecrafthelp
#1753 [12:47] <Happified> Okay, I will try to deal with it.
#1754 [12:49] <Fishdoctor9> i don't know what email my account is under to access my account
#1755 [12:49] <Fishdoctor9> i know my login but not the email
#1756 [12:49] <mattym> Fishdoctor9, So you have an unmigrated account?
#1757 [12:50] <Fishdoctor9> yes from 2012 and haven't played since 14
#1758 [12:50] <mattym> ??> Fishdoctor9 account/send-email
#1759 [12:50] <Absol> Fishdoctor9: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1760 [12:50] <Absol> Fishdoctor9: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1761 [12:50] <mattym> Fishdoctor9, You will need to follow the directions Absol wrote.
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#1764 [12:51] <Fishdoctor9> it is from 2012 and there is no transaction code on the statement
#1765 [12:51] <mattym> ??> Fishdoctor9 account/trans-id
#1766 [12:51] <Absol> Fishdoctor9: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1767 [12:51] <mattym> Fishdoctor9, Check the link from Absol to see if you have a way to recover it.
#1768 [12:51] <mattym> Fishdoctor9, If not, fill out the form without it, and include any purchase details you do know in the message.
#1769 [12:52] * scks [scks@notlogged] has joined #minecrafthelp
#1770 [12:52] <scks> mattym thank you for your help minecraft works now
#1771 [12:53] * x3li_m [x3li_m@notlogged] has joined #minecrafthelp
#1772 [12:53] <Fishdoctor9> if the email the account is under is also no longer used and we dont have access to it should i send it through a secondary account
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#1775 [12:54] <mattym> scks, Ok cool
#1776 [12:54] <mattym> Fishdoctor9, Make sure you put the email you do have access to as the contact email in the form.
#1777 [12:55] <Fishdoctor9> ok thank you
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#1782 [13:02] * NightcoreAddict [NightcoreAddict@notlogged] has joined #minecrafthelp
#1783 [13:03] <NightcoreAddict> My account is no longer working and it has been up for years. Can you get it back up and running?
#1784 [13:03] <mattym> NightcoreAddict, What happens when you try to log in?
#1785 [13:04] <NightcoreAddict> It simply says that my credentials are invalid, when i tried to reset my password it said it succeeded but i tried to log back in with the new password and it still failed
#1786 [13:04] <mattym> ??> NightcoreAddict login/throttle
#1787 [13:04] <Absol> NightcoreAddict: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1788 [13:04] <Absol> NightcoreAddict: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1789 [13:05] <NightcoreAddict> and if that doesnt work?
#1790 [13:05] <mattym> NightcoreAddict, Come back for more information.
#1791 [13:05] <NightcoreAddict> thank you for the help, i appreciate it
#1792 [13:06] * tyryrt [tyryrt@notlogged] has joined #minecrafthelp
#1793 [13:06] <tyryrt> hello
#1794 [13:06] <mattym> Hello
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#1796 [13:06] <tyryrt> how to fix native update launcher error?
#1797 [13:06] <mattym> tyryrt, What is the exact error message you get?
#1798 [13:06] * Macalaco [Macalaco@notlogged] has joined #minecrafthelp
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#1800 [13:07] * mokaidragon [mokaidragon@notlogged] has joined #minecrafthelp
#1801 [13:07] <mokaidragon> whats your email
#1802 [13:07] <Macalaco> Does anyone know if Windows 10 PC Minecraft is compatible with an Xbox One Wireless Controller?
#1803 [13:08] <GreyVulpine> mokaidragon - What are you asking for?
#1804 [13:08] <mattym> Macalaco, I believe its supposed to be, as long as you have a way of connecting the controller.
#1805 [13:08] <Macalaco> Alright. Thanks mattym! :D
#1806 [13:08] <Macalaco> Alright. Thanks mattym! :D
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#1808 [13:08] <mokaidragon> an email i have a problem, cannot vonnect to my account
#1809 [13:08] <GreyVulpine> mokaidragon - For contact with Mojang's customer support, use the support form to file a ticket.
#1810 [13:08] <GreyVulpine> mokaidragon - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1811 [13:09] <tyryrt> unable to update mc native launcher
#1812 [13:09] <tyryrt> how to fix it?
#1813 [13:09] <mattym> tyryrt, Are you using Avast for Mac?
#1814 [13:09] <tyryrt> yes
#1815 [13:09] <pederaj> Hey mokaidragon :P
#1816 [13:09] <mattym> tyryrt, One moment
#1817 [13:09] <mokaidragon> lol
#1818 [13:09] <mokaidragon> hey pederaj
#1819 [13:10] <mattym> tyryrt, Read the highlighted info here https://bugs.mojang.com/browse/MCL-3959
#1820 [13:10] <mokaidragon> greyvulpine after i got my new cape i cannot log on optifine to chance it and i cannot get minecraft
#1821 [13:11] * minuert [minuert@notlogged] has quit. (Quit: Web client closed)
#1822 [13:11] <pederaj> I got a optifine cape and after that my account doesnt work
#1823 [13:11] <mokaidragon> me 2 pederaj
#1824 [13:11] <pederaj> lol
#1825 [13:11] <pederaj> mokaidragon: lol
#1826 [13:12] <pederaj> I got a optifine cape and after that my account doesnt work can someone help me!?
#1827 [13:12] <mokaidragon> me 2 pederaj
#1828 [13:12] * iClove [iClove@notlogged] has joined #minecrafthelp
#1829 [13:12] <pederaj> I got a optifine cape and after that my account doesnt work can someone help me!?
#1830 [13:12] <mokaidragon> me 2 pederaj
#1831 [13:12] <pederaj> mokaidragon: K
#1832 [13:12] <iClove> I cant start Minecraft
#1833 [13:13] <GreyVulpine> pederaj - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1834 [13:13] <pederaj> I have done that 1 time :P
#1835 [13:13] <mattym> iClove, What happens when you try?
#1836 [13:13] <GreyVulpine> pederaj - And next time, don't sign up for it.
#1837 [13:13] <GreyVulpine> pederaj - Then wait for a response from Mojang's customer support
#1838 [13:13] <iClove> It sais unable to start the Minecraft Rutime Environment
#1839 [13:14] <mattym> ??> iClove win/reinst
#1840 [13:14] <Absol> iClove: You may need to reinstall the locally installed files that Minecraft puts into place.
#1841 [13:14] <Absol> iClove: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1842 [13:14] <mattym> iClove, Try the instructions from Absol, let me know what happens when you try to start it again.
#1843 [13:14] <iClove> I already reinatalled
#1844 [13:14] <mattym> iClove, Did you do the exact instructions Absol wrote.
#1845 [13:15] <iClove> Nope, but you can type very fast ;)
#1846 [13:15] <pederaj> How many cant login to minecraft=¨
#1847 [13:15] <pederaj> ?**
#1848 [13:16] * XandreXD75X [XandreXD75X@notlogged] has joined #minecrafthelp
#1849 [13:16] <XandreXD75X> Hi
#1850 [13:16] <mattym> Hello
#1851 [13:16] <pederaj> GreyVulpine: How many days will there go before i will get a answer
#1852 [13:16] <iClove> Absol
#1853 [13:16] <GreyVulpine> pederaj - https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#1854 [13:16] <mattym> iClove, Absol is just a bot
#1855 [13:16] <mattym> iClove, Did you try the instructions?
#1856 [13:16] <iClove> Oh LOL
#1857 [13:16] <XandreXD75X> i need to change the minecraft account mail
#1858 [13:17] <XandreXD75X> how i can change them?
#1859 [13:17] <mattym> XandreXD75X, Do you have access to the current one?
#1860 [13:17] <XandreXD75X> yep
#1861 [13:17] <mattym> XandreXD75X, Then if you log into the account at account.mojang.com/me and go to the My Account menu and select settings.
#1862 [13:17] <mattym> XandreXD75X, You should be able to start the email change there.
#1863 [13:18] <XandreXD75X> ok i try
#1864 [13:18] <XandreXD75X> Thanks a lo
#1865 [13:18] <XandreXD75X> Thanks a lot
#1866 [13:18] <mattym> iClove, After doing the reinstall is there any change, or the same error?
#1867 [13:19] <pederaj> Who else than me have a optifine cape and cant come in minecraft
#1868 [13:20] * NickTheGay [NickTheGay@notlogged] has joined #minecrafthelp
#1869 [13:20] <NickTheGay> It says Sorry, but we couldn't connect to our servers. please make sure that you are online and that Minecraft is not blocked (SunCertPathBuilderException: unable to find calid certification path to requested target) I have tried all the same things to fix it. FTB and technic run fine and I can log in and play on them both but regular mincraft does not let me sign in. I have reinstalled and updated java, I uninstalled norton and disabled windows
#1870 [13:20] <mattym> pederaj, You will need to wait for a reply from Mojang, in the future, do not log into any other site than mojang with your account info.
#1871 [13:20] <mattym> ??> NickTheGay tools/hjt
#1872 [13:20] <Absol> NickTheGay: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1873 [13:20] <Absol> NickTheGay: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1874 [13:21] <NickTheGay> The thing is it only says what I just stated above
#1875 [13:21] * XandreXD75X [XandreXD75X@notlogged] has quit. (Ping timeout: 180 seconds)
#1876 [13:21] <pederaj> Who else than me have a optifine cape and cant come in minecraft
#1877 [13:21] <iClove> It still sais the same ;-;
#1878 [13:21] <iClove> And I did what Absol said
#1879 [13:21] <mattym> ??> iClove tools/hjt
#1880 [13:21] <Absol> iClove: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1881 [13:21] <Absol> iClove: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1882 [13:22] <NickTheGay> Yes. But I am able to log into my MC account using my brothers computer but not mine
#1883 [13:22] <mattym> NickTheGay, Do the instructions Absol wrote to you.
#1884 [13:23] * tyryrt [tyryrt@notlogged] has quit. (Quit: Web client closed)
#1885 [13:23] <NickTheGay> I did but it only says Sorry cannot connect to servers. Make sure MC isn't blocked from your internet and that you must check if your online. (Unable to find valid certificate path)
#1886 [13:23] <GreyVulpine> ??> NickG365 tools/hjt
#1887 [13:23] <Absol> NickG365: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1888 [13:23] <mattym> NickTheGay, I need you to follow the directions Absol wrote, and get me the link
#1889 [13:24] <Absol> NickG365: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1890 [13:24] <GreyVulpine> NickG365 - Follow Absol's instructions, please
#1891 [13:24] * kaigo [kaigo@notlogged] has joined #minecrafthelp
#1892 [13:25] * mirko222 [mirko222@notlogged] has joined #minecrafthelp
#1893 [13:25] <mirko222> ddd
#1894 [13:25] <NickTheGay> http://paste.ubuntu.com/23889042/
#1895 [13:25] <NickTheGay> There
#1896 [13:25] <mattym> ??> NickTheGay info/mcleaks
#1897 [13:25] <Absol> NickTheGay: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1898 [13:25] <Absol> NickTheGay: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1899 [13:26] * xrossux [xrossux@notlogged] has joined #minecrafthelp
#1900 [13:26] <mattym> ??> NickTheGay win/hosts/edit
#1901 [13:26] <Absol> NickTheGay: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1902 [13:26] <Absol> NickTheGay: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1903 [13:26] <xrossux> hi
#1904 [13:26] * kaigo [kaigo@notlogged] has quit. (Client Quit)
#1905 [13:26] <pie_flavor> hi
#1906 [13:26] * pederaj [pederaj@notlogged] has quit. (Ping timeout: 180 seconds)
#1907 [13:27] <NickTheGay> I am confused. Can you send me the instructions through email??
#1908 [13:27] <xrossux> why my mine crashes all the time
#1909 [13:27] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1910 [13:27] <mattym> NickTheGay, Just read through them
#1911 [13:27] <mokaidragon> my minecraft work again :D omg im happy
#1912 [13:27] <pie_flavor> ??> xrossux launcher/crash-lo
#1913 [13:27] <pie_flavor> ??> xrossux launcher/crash-log
#1914 [13:27] * mokaidragon [mokaidragon@notlogged] has quit. (Quit: Web client closed)
#1915 [13:27] <GreyVulpine> NickTheGay - You used MCleaks, or altdispenser. Both are illegal. Remove them.
#1916 [13:27] <Absol> xrossux: We need to see your crash log, which appears after a crash.
#1917 [13:27] <Absol> xrossux: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1918 [13:27] <xrossux> k wait
#1919 [13:28] <NickTheGay> How do I remove the tool and all entries containing mojang in my systems hosts files
#1920 [13:28] <mattym> ??> NickTheGay win/hosts/edit
#1921 [13:28] <Absol> NickTheGay: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1922 [13:28] <Absol> NickTheGay: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1923 [13:28] <mattym> NickTheGay, Follow the instructions Absol wrote, remove the entries containing mojang in that file.
#1924 [13:28] * mirko222 [mirko222@notlogged] has quit. (Ping timeout: 180 seconds)
#1925 [13:29] <NickTheGay> Okay so what now. I opened it
#1926 [13:29] <NickTheGay> As in the hosts file
#1927 [13:29] * memcubed [memcubed@notlogged] has joined #minecrafthelp
#1928 [13:29] <mattym> NickTheGay, Read what I wrote
#1929 [13:29] <xrossux> [21:28:35] [Client thread/INFO]: Setting user: xrossux [21:28:36] [Client thread/WARN]: Skipping bad option: lastServer: [21:28:36] [Client thread/WARN]: Skipping bad option: streamPreferredServer: [21:28:36] [Client thread/INFO]: LWJGL Version: 2.9.4 [21:28:39] [Client thread/INFO]: Reloading ResourceManager: Default [21:28:54] [Sound Library Loader/INFO]: Starting up SoundSystem... [21:28:55] [Thread-5/INFO]: Initializing LWJGL
#1930 [13:30] <xrossux> there
#1931 [13:30] <pie_flavor> xrossux: No, please paste it on paste.ubuntu.com and put the link in chat
#1932 [13:30] <NickTheGay> I did. I am editing it but there is only two things there that say mojang. what do I do when I am editing the file
#1933 [13:30] <memcubed> My friend is attempting to buy the game and he is receiving an error message, is there something wrong with the servers at the moment?
#1934 [13:30] <mattym> NickTheGay, Remove those lines, then save the file
#1935 [13:30] <pie_flavor> memcubed: What is the error message?
#1936 [13:31] <mattym> NickTheGay, After you have saved it, close it and try the game again.
#1937 [13:31] <xrossux> http://paste.ubuntu.com/23889085/
#1938 [13:31] <NickTheGay> Save the file where. It asks me to save is somewhere
#1939 [13:31] <memcubed> Attempting to gather information from him, one moment please.
#1940 [13:31] <pie_flavor> NickTheGay: That's because you didn't actually follow the instructions.
#1941 [13:32] <mattym> NickTheGay, Leave it alone, it should just save to where it currently is.
#1942 [13:32] <pie_flavor> mattym: 'you can't save it here, save it somewhere else'
#1943 [13:32] <NickTheGay> Okay
#1944 [13:32] <xrossux> http://paste.ubuntu.com/23889090/
#1945 [13:32] <NickTheGay> Its working now. Thank you guys
#1946 [13:32] <GreyVulpine> NickTheGay - Change your password, make sure you don't use MCleaks again
#1947 [13:32] <pie_flavor> mattym: xrossux's is the nvidia thing, right?
#1948 [13:32] <mattym> No
#1949 [13:32] <xrossux> I dont know
#1950 [13:32] <mattym> xrossux, You only get that crash entering a world right?
#1951 [13:33] <xrossux> yes
#1952 [13:33] <mattym> xrossux, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#1953 [13:33] * AboanClientmods [AboanClientmods@notlogged] has joined #minecrafthelp
#1954 [13:34] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#1955 [13:34] <xrossux> k going to test now
#1956 [13:34] * NickTheGay [NickTheGay@notlogged] has quit. (Quit: Web client closed)
#1957 [13:35] <pie_flavor> mattym: what's the nvidia exit code
#1958 [13:35] <xrossux> niceee ty mattym very much :)
#1959 [13:35] <xrossux> what the vbos does?
#1960 [13:35] <mattym> pie_flavor, -1073740791
#1961 [13:35] <mattym> xrossux, Something your hardware does not support.
#1962 [13:36] <pie_flavor> xrossux: An advanced method of rendering that you card can't handle.
#1963 [13:36] * Im_Cheezed [Im_Cheezed@notlogged] has joined #minecrafthelp
#1964 [13:36] <Im_Cheezed> Hey im back
#1965 [13:36] <xrossux> lol ok. my friend has gtx980 does he have the same problem? hes game crashes too when entering
#1966 [13:36] * AboanClientmods [AboanClientmods@notlogged] has quit. (Ping timeout: 180 seconds)
#1967 [13:37] <pie_flavor> xrossux: would entirely depend on the crash report
#1968 [13:37] <mattym> xrossux, That would be a different issue.
#1969 [13:37] <xrossux> ok thank you :) going to play now bye!
#1970 [13:37] * xrossux [xrossux@notlogged] has quit. (Quit: Web client closed)
#1971 [13:37] <Im_Cheezed> okay so whenever i start up my minecraft my java crashes and wont let me play anymore
#1972 [13:37] <mattym> Im_Cheezed, Did you do the instructions you were given earlier?
#1973 [13:38] <Im_Cheezed> yeah but the download for the driver thing failed
#1974 [13:38] <Im_Cheezed> it said it was incompatible
#1975 [13:38] <Im_Cheezed> or something like that
#1976 [13:38] <mattym> Im_Cheezed, One moment.
#1977 [13:38] <Im_Cheezed> ok
#1978 [13:39] <mattym> Im_Cheezed, Try the download on this page http://www.nvidia.com/download/driverResults.aspx/113446
#1979 [13:39] <Im_Cheezed> ok
#1980 [13:39] <mattym> Im_Cheezed, Make sure when asked you choose the Custom Install, and check the box for clean install.
#1981 [13:40] <Im_Cheezed> alright:P
#1982 [13:41] <Im_Cheezed> while this is downloaded can i ask you a question
#1983 [13:41] <mattym> Yes
#1984 [13:41] <Im_Cheezed> do u get paid doing this? and how much?
#1985 [13:41] <mattym> No
#1986 [13:41] <Im_Cheezed> oh
#1987 [13:42] <Im_Cheezed> so your not with mojang or microsoft or anything like that?
#1988 [13:42] <mattym> ??> Im_Cheezed info/volunteer
#1989 [13:43] <Absol> Im_Cheezed: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1990 [13:43] <Im_Cheezed> omg you guys are so nice
#1991 [13:44] * jss [jss@notlogged] has joined #minecrafthelp
#1992 [13:45] * jss [jss@notlogged] has quit. (Client Quit)
#1993 [13:49] * WhatsYourWPM [WhatsYourWPM@notlogged] has joined #minecrafthelp
#1994 [13:49] <WhatsYourWPM> Im back!
#1995 [13:49] <WhatsYourWPM> sorry i didnt tell you that my computer had to restart
#1996 [13:49] <mattym> WhatsYourWPM, Thats normal, check the game again.
#1997 [13:49] <WhatsYourWPM> oh its still installing
#1998 [13:50] <WhatsYourWPM> it restarted because of deleting the old version
#1999 [13:51] <WhatsYourWPM> lol i have to restart again
#2000 [13:51] <WhatsYourWPM> brb
#2001 [13:52] <mattym> WhatsYourWPM, Yes
#2002 [13:53] * manucraft123 [manucraft123@notlogged] has joined #minecrafthelp
#2003 [13:53] <pie_flavor> WhatsYourWPM: By the way, it helps the people who haven't been here the whole time, or don't have filter2, if you don't change your name when logging back in.
#2004 [13:54] * ruby_ [ruby_@notlogged] has joined #minecrafthelp
#2005 [13:54] * HowDoYouKnowItsMeBRUH [HowDoYouKnowItsMeBRUH@notlogged] has joined #minecrafthelp
#2006 [13:54] * WhatsYourWPM [WhatsYourWPM@notlogged] has quit. (Ping timeout: 180 seconds)
#2007 [13:55] <HowDoYouKnowItsMeBRUH> Haii
#2008 [13:55] <pie_flavor> HowDoYouKnowItsMeBRUH: you clearly ignored what I just said.
#2009 [13:55] * ruby_ [ruby_@notlogged] has quit. (Client Quit)
#2010 [13:55] <pie_flavor> HowDoYouKnowItsMeBRUH: and to answer your question, your IP is public when you log in. 67.181.220.242
#2011 [13:56] <HowDoYouKnowItsMeBRUH> erm... wheres matt
#2012 [13:56] <mattym> HowDoYouKnowItsMeBRUH, Try the game again.
#2013 [13:56] <HowDoYouKnowItsMeBRUH> okay
#2014 [13:57] <HowDoYouKnowItsMeBRUH> it works matt! thanks again
#2015 [13:58] <HowDoYouKnowItsMeBRUH> hey pie_flavor could you tell me what you said i didnt read it... maybe i was restarting or something
#2016 [13:58] <pie_flavor> <pie_flavor> WhatsYourWPM: By the way, it helps the people who haven't been here the whole time, or don't have filter2, if you don't change your name when logging back in.
#2017 [13:59] <HowDoYouKnowItsMeBRUH> oh
#2018 [13:59] <HowDoYouKnowItsMeBRUH> im sorry
#2019 [13:59] <HowDoYouKnowItsMeBRUH> i wont change it again i'll keep it as bruh like before
#2020 [14:00] <HowDoYouKnowItsMeBRUH> but thanks again!
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#2023 [14:05] * DJCroatia [DJCroatia@notlogged] has joined #minecrafthelp
#2024 [14:05] * Pear [Pear@notlogged] has joined #minecrafthelp
#2025 [14:06] <gene> I can't launch the game, when I click Play the launcher goes away, comes back with error Game ended with bad state (exit code -1073740791)
#2026 [14:06] * GeHtDaNiXaN [GeHtDaNiXaN@notlogged] has joined #minecrafthelp
#2027 [14:06] <mattym> ??> gene win/dxdiag
#2028 [14:06] <Absol> gene: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2029 [14:06] <GeHtDaNiXaN> hallo??
#2030 [14:06] <GeHtDaNiXaN> german?
#2031 [14:06] <mattym> ??> GeHtDaNiXaN lang/de
#2032 [14:06] <Absol> GeHtDaNiXaN: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#2033 [14:07] <DJCroatia> Hi, when I start Minecraft it should be wrote: Mojang but it's black I need help and it says: Completely ignored arguments: [--nativeLauncherVersion, 307]
#2034 [14:07] <DJCroatia> I don't understand
#2035 [14:07] <pie_flavor> DJCroatia: That's a regular warning showed in nearly every Minecraft output log.
#2036 [14:07] <DJCroatia> Why
#2037 [14:07] * NightcoreAddict [NightcoreAddict@notlogged] has joined #minecrafthelp
#2038 [14:07] <pie_flavor> DJCroatia: Please copy and paste the entire log to paste.ubuntu.com and put the link in chat.
#2039 [14:07] <DJCroatia> ok
#2040 [14:08] <GeHtDaNiXaN> Hello i have problem with download of minecraft I should buy it again but this I did already
#2041 [14:08] <mattym> GeHtDaNiXaN, Download it from minecraft.net/download
#2042 [14:08] <gene> http://paste.ubuntu.com/23889377/
#2043 [14:08] <GeHtDaNiXaN> yes
#2044 [14:08] <mattym> GeHtDaNiXaN, Then log in once its installed.
#2045 [14:08] <gene> @mattym @Absol http://paste.ubuntu.com/23889377/
#2046 [14:08] <mattym> gene, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#2047 [14:08] <mattym> gene, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2048 [14:08] <gene> Thanks!
#2049 [14:09] * gene [gene@notlogged] has quit. (Client Quit)
#2050 [14:09] <NightcoreAddict> Okay so, an hour ago i was told to wait an hour because of login throttling. I still cant login to the minecraft site. I still need help
#2051 [14:09] <DJCroatia> pie_flavor: https://paste.ubuntu.com/23889386/
#2052 [14:09] <mattym> NightcoreAddict, Are you still able to change the password without error?
#2053 [14:09] <NightcoreAddict> I should be able to, let me try it
#2054 [14:10] <pie_flavor> ??> DJCroatia mods
#2055 [14:10] <mattym> NightcoreAddict, If you are able to get the email and change the password, but still get a login error, it means you are still locked out.
#2056 [14:10] <Absol> DJCroatia: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2057 [14:10] <Absol> DJCroatia: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2058 [14:10] <DJCroatia> pie_flavor I use just Optifine...
#2059 [14:10] <pie_flavor> DJCroatia: Read what Absol said.
#2060 [14:10] <mattym> NightcoreAddict, Make sure you wait a full hour without any attempts to log in or change account details before trying again.
#2061 [14:10] <GeHtDaNiXaN> Sorry but I do not know how I minecraft downlodaden should when he tells me I should buy it again but I do not see
#2062 [14:11] <DJCroatia> Do you want a crash report without optifine?
#2063 [14:11] <DJCroatia> It's same
#2064 [14:11] <mattym> GeHtDaNiXaN, Did you go to the page I linked?
#2065 [14:11] <pie_flavor> DJCroatia: Though you believe it is without Optifine, Optifine modifies things about the game that won't go away if you select a non-Optifine profile.
#2066 [14:11] <pie_flavor> ??> DJCroatia win/reinst
#2067 [14:11] <Absol> DJCroatia: You may need to reinstall the locally installed files that Minecraft puts into place.
#2068 [14:11] <Absol> DJCroatia: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2069 [14:11] <mattym> GeHtDaNiXaN, Download it from minecraft.net/download and click the green download button.
#2070 [14:12] <pie_flavor> DJCroatia: What Absol said is the only way to really remove Optifine. If you still experience the error after doing this, then I'm all ears.
#2071 [14:12] <GeHtDaNiXaN> download this text ?
#2072 [14:12] <DJCroatia> https://paste.ubuntu.com/23889401/
#2073 [14:12] <DJCroatia> Without optifine
#2074 [14:12] <DJCroatia> pls help
#2075 [14:12] <mattym> GeHtDaNiXaN, Download it from minecraft.net/download and click the green download button.
#2076 [14:12] <GeHtDaNiXaN> There is no more
#2077 [14:12] <pie_flavor> DJCroatia: You're not listening to me. Do what Absol said.
#2078 [14:13] <DJCroatia> Ok
#2079 [14:13] <DJCroatia> I will try
#2080 [14:13] <DJCroatia> Then I will show you it's gonna be same
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#2084 [14:14] <DJCroatia> pie_flavour
#2085 [14:15] <DJCroatia> I removed Optifine
#2086 [14:15] <rjstutes> Cannot login
#2087 [14:15] <pie_flavor> DJCroatia: Did you do what Absol said?
#2088 [14:15] <DJCroatia> Yes
#2089 [14:15] <mattym> rjstutes, What happens when you try?
#2090 [14:15] <DJCroatia> I removed Optifine
#2091 [14:15] * rjstutes [rjstutes@notlogged] has quit. (Client Quit)
#2092 [14:15] <pie_flavor> DJCroatia: And you deleted everything in the .minecraft directory?
#2093 [14:15] * henricoplay [henricoplay@notlogged] has quit. (Client Quit)
#2094 [14:15] <pie_flavor> DJCroatia: except for saves?
#2095 [14:16] <DJCroatia> I just deleted versions
#2096 [14:16] <pie_flavor> DJCroatia: But that's not what Absol said.
#2097 [14:16] <DJCroatia> Ok sry
#2098 [14:16] <DJCroatia> I will try
#2099 [14:16] <pie_flavor> DJCroatia: So when I said "Did you do what Absol said?", the correct answer was "No."
#2100 [14:16] <pie_flavor> ??> DJCroatia win/reinst
#2101 [14:16] <Absol> DJCroatia: You may need to reinstall the locally installed files that Minecraft puts into place.
#2102 [14:16] <Absol> DJCroatia: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2103 [14:17] <DJCroatia> Ok, thanks
#2104 [14:17] <DJCroatia> I'm sorry. I'm little bit nervous
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#2106 [14:19] <DJCroatia> pie_flavor
#2107 [14:20] <DJCroatia> I love optifine
#2108 [14:20] <DJCroatia> I have a cape on optifine
#2109 [14:20] <DJCroatia> But why I can't use it
#2110 [14:20] <DJCroatia> ?
#2111 [14:20] <pie_flavor> I'm not saying you can't use it
#2112 [14:21] <pie_flavor> There's probably support for it somewhere else
#2113 [14:21] <pie_flavor> But to receive support for Minecraft here, you cannot have any mods installed.
#2114 [14:21] <pie_flavor> For the precise reasons Absol described.
#2115 [14:21] <DJCroatia> Ok sorry
#2116 [14:21] <pie_flavor> ?? mods
#2117 [14:21] <Absol> mods: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2118 [14:21] <Absol> mods: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2119 [14:21] <DJCroatia> Ok
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#2125 [14:27] <DJCroatia> pie_flavor
#2126 [14:27] <pie_flavor> wht
#2127 [14:27] <DJCroatia> I deleted
#2128 [14:27] <DJCroatia> And it won't start
#2129 [14:27] <pie_flavor> DJCroatia: You deleted everything from the .minecraft folder except for the saves folder?
#2130 [14:27] <DJCroatia> yes
#2131 [14:28] <pie_flavor> DJCroatia: When you say 'it won't start', what do you see?
#2132 [14:28] <DJCroatia> Completely ignored arguments: [--nativeLauncherVersion, 307]
#2133 [14:28] <DJCroatia> This
#2134 [14:28] * D065 [D065@notlogged] has joined #minecrafthelp
#2135 [14:29] <DJCroatia> https://paste.ubuntu.com/23889485/
#2136 [14:29] <pie_flavor> DJCroatia: My very first message to you:
#2137 [14:29] <DJCroatia> this
#2138 [14:29] <pie_flavor> <pie_flavor> DJCroatia: That's a regular warning showed in nearly every Minecraft output log.
#2139 [14:29] <mattym> DJCroatia, Were you ever able to successfully without any error install the drivers from last night?
#2140 [14:29] <DJCroatia> Yes
#2141 [14:29] <DJCroatia> Do you want to see
#2142 [14:29] <mattym> DJCroatia, The last time you tried, there was an error, did you try again after that?
#2143 [14:30] <DJCroatia> Yes
#2144 [14:30] <DJCroatia> I needed just to restart the PC
#2145 [14:30] <DJCroatia> And it was installed
#2146 [14:30] <mattym> ??> DJCroatia launcher/log
#2147 [14:30] <D065> Hello. Im having an issue launching minecraft. The launcher starts up fine but when i hit 'play' it closes and then reopens the launcher. It says it cant delete appdata/roaming/.minecraft/versions/1.11.2. I tried unistalling and reinstalling and deleting the file myself, but its just remade.
#2148 [14:30] <Absol> DJCroatia: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2149 [14:31] <Absol> DJCroatia: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2150 [14:31] <mattym> D065, Can you follow the same instructions Absol just wrote to the other user.
#2151 [14:31] <D065> would you like me to copy and past all of it?
#2152 [14:32] <mattym> D065, To the site, and get us the link to it
#2153 [14:32] <DJCroatia> When I go to the my graphics card settings, I go to updates and it says: Your software is up to date.
#2154 [14:33] <DJCroatia> I think that means it's installed
#2155 [14:33] <mattym> DJCroatia, Get me the games launcher log
#2156 [14:33] <D065> where on the site can i post this?
#2157 [14:33] <DJCroatia> To I paste it on ubuntu?
#2158 [14:33] <mattym> ??> D065 launcher/log
#2159 [14:33] <Absol> D065: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2160 [14:33] <Absol> D065: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2161 [14:33] <pie_flavor> DJCroatia: Yes.
#2162 [14:33] <mattym> D065, Read all the info Absol just wrote to you.
#2163 [14:33] <DJCroatia> Ok
#2164 [14:34] <D065> http://paste.ubuntu.com/23889514/
#2165 [14:35] <mattym> ??> D065 win/dxdiag
#2166 [14:35] <Absol> D065: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2167 [14:36] <DJCroatia> https://paste.ubuntu.com/23889518/
#2168 [14:36] <DJCroatia> It's looong list
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#2172 [14:38] <mattym> DJCroatia, If you start the launcher and hit Edit Profile, in the window that opens is the check box next to Executable marked?
#2173 [14:38] <D065> working on it. one moment
#2174 [14:38] <DJCroatia> JVM arguments?
#2175 [14:38] * Heinilord [Heinilord@notlogged] has joined #minecrafthelp
#2176 [14:38] <mattym> DJCroatia, No, Executable
#2177 [14:39] <DJCroatia> No
#2178 [14:39] <mattym> DJCroatia, Check the box, save the profile, and try to start the game.
#2179 [14:39] <DJCroatia> pls God help me
#2180 [14:40] <DJCroatia> No, it won't start
#2181 [14:40] <mattym> DJCroatia, Download the file from minecraft.net/download when you run it, choose to Repair.
#2182 [14:40] <DJCroatia> Ok
#2183 [14:40] <Heinilord> minecraft doesnt start please help. here is a link to my dxdiag report if this helps : http://paste.ubuntu.com/23889527/
#2184 [14:41] <D065> here is my dxdiag http://paste.ubuntu.com/23889551/
#2185 [14:41] <mattym> Heinilord, One moment
#2186 [14:41] <mattym> D065, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#2187 [14:41] <mattym> D065, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2188 [14:42] <DJCroatia> Minecraft installer.msi
#2189 [14:42] <DJCroatia> ?
#2190 [14:42] <mattym> Heinilord, There are no drivers for your hardware on Windows 7, attempt to use the Vista drivers by downloading and installing the Catalyst Software Suite found here http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#2191 [14:42] <mattym> DJCroatia, Yes
#2192 [14:42] <DJCroatia> Ok
#2193 [14:42] <DJCroatia> It's done
#2194 [14:43] <DJCroatia> To I start the Minecraft?
#2195 [14:43] <mattym> DJCroatia, Did you choose the repair option?
#2196 [14:43] <DJCroatia> Of course
#2197 [14:43] <mattym> DJCroatia, Try the game again
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#2200 [14:44] <Heinilord> k thx
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#2202 [14:45] * Samuka_G4mer [Samuka_G4mer@notlogged] has joined #minecrafthelp
#2203 [14:45] <Sloth_> My game keeps crashing immediately when I try to run it. Getting "Game ended with bad state (exit code -1073740791)"
#2204 [14:45] <mattym> ??> Sloth_ win/dxdiag
#2205 [14:45] <Absol> Sloth_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2206 [14:46] <Samuka_G4mer> nao concertou ainda
#2207 [14:46] <Samuka_G4mer> meu minecraft fica crashando nao sei pq
#2208 [14:46] <mattym> ??> Samuka_G4mer lang/pt
#2209 [14:46] * memcubed [memcubed@notlogged] has quit. (Quit: Web client closed)
#2210 [14:46] <Absol> Samuka_G4mer: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2211 [14:47] <Samuka_G4mer> My minecraft crashes all the time, I can not even start it
#2212 [14:48] <mattym> ??> Samuka_G4mer launcher/crash-log
#2213 [14:48] <Absol> Samuka_G4mer: We need to see your crash log, which appears after a crash.
#2214 [14:48] <Absol> Samuka_G4mer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2216 [14:48] <Samuka_G4mer> http://paste.ubuntu.com/23889565/
#2217 [14:48] <DJCroatia> It won't start mattym
#2218 [14:49] <mattym> DJCroatia, Based on the error you are getting, you may have a problem with your computers RAM.
#2219 [14:49] <DJCroatia> But how I can start the Minecraft 1.8.1 version?
#2220 [14:49] <mattym> Samuka_G4mer, That is not a full report, please make sure to copy all of it and get a new link.
#2221 [14:49] * Cristobal166 [Cristobal166@notlogged] has joined #minecrafthelp
#2222 [14:50] <mattym> DJCroatia, Different versions work differently.
#2223 [14:50] <DJCroatia> I can start 1.8.1 but I can't start 1.8.9
#2224 [14:50] <DJCroatia> How that?
#2225 [14:50] <Sloth_> http://paste.ubuntu.com/23889606/
#2226 [14:50] <mattym> DJCroatia, In Edit Profile, try assigning the JVM argument XmX2G instead of Xmx1G
#2227 [14:50] <mattym> DJCroatia, See if the game will start after.
#2228 [14:50] <mattym> DJCroatia, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#2229 [14:50] * maxideriver2004 [maxideriver2004@notlogged] has joined #minecrafthelp
#2230 [14:50] <mattym> DJCroatia, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113448 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2231 [14:51] <mattym> oop
#2232 [14:51] <mattym> Sloth_, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#2233 [14:51] <mattym> Sloth_, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113448 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2234 [14:51] <DJCroatia> I have AMD
#2235 [14:51] <mattym> DJCroatia, Yeah ignore that
#2236 [14:51] <DJCroatia> So to I download NVIDIA
#2237 [14:51] <DJCroatia> ?
#2238 [14:51] <mattym> DJCroatia, No, I just said ignore that.
#2239 [14:51] * maxideriver2004 [maxideriver2004@notlogged] has quit. (Client Quit)
#2240 [14:51] <DJCroatia> Ok
#2241 [14:51] <mattym> DJCroatia, Open the launcher and hit Edit Profile
#2242 [14:51] <DJCroatia> then
#2243 [14:52] <mattym> DJCroatia, In the JVM Argument area, change the Xmx1G to Xmx2G
#2244 [14:52] <mattym> DJCroatia, Then save the profile and see if it starts.
#2245 [14:52] <DJCroatia> To I delete all the stuff in that and let just -Xmx2G or let the stuff be there
#2246 [14:52] <DJCroatia> ?
#2247 [14:52] <mattym> DJCroatia, No
#2248 [14:52] <DJCroatia> Ok
#2249 [14:52] <mattym> DJCroatia, Leave everything , just change the 1 to a 2
#2250 [14:53] <DJCroatia> Ok
#2251 [14:53] <Cristobal166> 22 de ene. de 2017
#2252 [14:53] <Samuka_G4mer> I need to download this nvidia
#2253 [14:53] <Cristobal166> yes
#2254 [14:53] <DJCroatia> It's not working
#2255 [14:53] <mattym> Samuka_G4mer, I need you to get the full report.
#2256 [14:53] <DJCroatia> ohh fuck my life
#2257 [14:53] <Absol> DJCroatia: Please keep it civil
#2258 [14:53] <Cristobal166> o ok
#2259 [14:53] <mattym> DJCroatia, Like I said then, there may be an issue with your RAM
#2260 [14:53] <mattym> Cristobal166, You need to explain your issue.
#2261 [14:53] <D065> works fine now. Thank you
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#2263 [14:54] <Cristobal166> a
#2264 [14:54] <DJCroatia> WHAT TO I DO, TO I BUY MORE RAM???
#2265 [14:54] <Cristobal166> 22 de ene. de 2017
#2266 [14:54] <Cristobal166> 3.00
#2267 [14:54] <Samuka_G4mer> OK mattym
#2268 [14:54] <mattym> DJCroatia, No, there may be a physical problem with the hardware.
#2269 [14:54] <mattym> DJCroatia, To know for sure you would have to get it diagnosed by someone in person.
#2270 [14:54] <Cristobal166> &2 ey
#2271 [14:54] <mattym> ??> Samuka_G4mer win/dxdiag
#2272 [14:54] <Absol> Samuka_G4mer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2273 [14:54] <Cristobal166> wy
#2274 [14:54] <DJCroatia> Ok
#2275 [14:54] <mattym> Samuka_G4mer, Make sure you follow ALL the directions in the link from Absol
#2276 [14:54] <Cristobal166> op tu xd
#2277 [14:54] <mattym> Cristobal166, If you have a problem you need help with, explain it.
#2278 [14:55] <Cristobal166> yes
#2279 [14:55] <DJCroatia> I can start Minecraft once and the when I try it another time it won't start
#2280 [14:55] <Samuka_G4mer> http://paste.ubuntu.com/23889628/
#2281 [14:55] <mattym> DJCroatia, Like I said, you need to have the computer looked at.
#2282 [14:55] <DJCroatia> I have a family friend who knows what to do with computer
#2283 [14:56] <mattym> Samuka_G4mer, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22167/
#2284 [14:56] <Cristobal166> ey
#2285 [14:56] <mattym> DJCroatia, Then have them check it.
#2286 [14:56] <DJCroatia> Maybe, I just need to clean it up
#2287 [14:56] <DJCroatia> ?
#2288 [14:56] <Cristobal166> :c
#2289 [14:56] <DJCroatia> I didn't clean it for 3 years
#2290 [14:56] <Cristobal166> lol
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#2292 [14:57] <DJCroatia> To I try to clean it?
#2293 [14:57] <Cristobal166> ey
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#2295 [14:57] <Cristobal166> ----------- si
#2296 [14:57] <mattym> DJCroatia, Have someone look at it, we cant further diagnose it via chat
#2297 [14:57] <Cristobal166> mattym
#2298 [14:57] <DJCroatia> Ok
#2299 [14:57] <Cristobal166> que eres
#2300 [14:57] * Sloth_ [Sloth_@notlogged] has quit. (Quit: Web client closed)
#2301 [14:57] <Samuka_G4mer> Ready mattym downloaded and now what I do
#2302 [14:57] <mattym> Cristobal166, Explain your problem, if you cant explain we cant help.
#2303 [14:58] <mattym> Samuka_G4mer, Install it and follow the directions it gives you.
#2304 [14:58] <DJCroatia> Thanks, good night
#2305 [14:58] <DJCroatia> Bye
#2306 [14:58] <Samuka_G4mer> ok
#2307 [14:58] * DJCroatia [DJCroatia@notlogged] has quit. (Quit: Web client closed)
#2308 [14:58] <Cristobal166> no poedo en tarrar en Manecarft
#2309 [14:59] <mattym> Cristobal166, English please, if you dont know it, use a translator
#2310 [14:59] <Cristobal166> aaaaa
#2311 [15:00] <Cristobal166> ey
#2312 [15:00] <Samuka_G4mer> Mattym is asking to restart the computer I renitiou or not
#2313 [15:00] <mattym> Samuka_G4mer, Yes, restart then try the game again.
#2314 [15:01] <Samuka_G4mer> ok
#2315 [15:01] <Cristobal166> :c
#2316 [15:02] * HubertPe5 [HubertPe5@notlogged] has joined #minecrafthelp
#2317 [15:02] * SirDraiko_ [SirDraiko_@notlogged] has joined #minecrafthelp
#2318 [15:02] <HubertPe5> Pomocy
#2319 [15:02] <HubertPe5> Help
#2320 [15:02] <mattym> HubertPe5, Please explain what you need help with.
#2321 [15:02] <Cristobal166> como ser Master a un serviver
#2322 [15:03] <mattym> Cristobal166, Again, please use english, a translator, or seek help elsewhere.
#2323 [15:03] * SwerX [SwerX@notlogged] has joined #minecrafthelp
#2324 [15:03] <HubertPe5> how do I fix the problem java.lang.NullPointerException
#2325 [15:03] <Cristobal166> a mc.survivaldub.com
#2326 [15:04] <SirDraiko_> Hello, do you know that -> [22:03:25 ERROR]: Game ended with bad state (exit code -1073740791)
#2327 [15:04] <mattym> ??> SirDraiko_ win/dxdiag
#2328 [15:04] <Cristobal166> yo op pis
#2329 [15:04] <Absol> SirDraiko_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2330 [15:04] * Samuka_G4mer [Samuka_G4mer@notlogged] has quit. (Ping timeout: 180 seconds)
#2331 [15:04] <mattym> HubertPe5, Is that the full error you are getting?
#2332 [15:05] <Cristobal166> ey
#2333 [15:05] <mattym> Cristobal166, We can not help with server issues here. We can not help with your issue.
#2334 [15:05] <SwerX> hola
#2335 [15:05] <SwerX> español ?
#2336 [15:05] <mattym> ??> SwerX lang/es
#2337 [15:05] <Absol> SwerX: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2338 [15:05] <HubertPe5> yes
#2339 [15:06] <mattym> ??> HubertPe5 tools/hjt
#2340 [15:06] <Absol> HubertPe5: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2341 [15:06] <Absol> HubertPe5: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2342 [15:06] <SwerX> ah ok
#2343 [15:06] <HubertPe5> yes
#2344 [15:06] <Cristobal166> si
#2345 [15:06] <SirDraiko_> Your link doesn't work ;/ I have to do a DXDIAG ? All seems right...
#2346 [15:06] <mattym> HubertPe5, Follow the instructions Absol gave you.
#2347 [15:06] <mattym> SirDraiko_, Check the link again
#2348 [15:07] <Cristobal166> ya me voy
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#2351 [15:07] <Cristobal166> HOLA
#2352 [15:08] <Cristobal166> xd
#2353 [15:08] <mattym> Cristobal166, You were already told we cant help.
#2354 [15:08] <SwerX> Hi, I already did the report on the crash of minecraft. And I already have the link of ubuntu to whom I must pass
#2355 [15:08] <mattym> SwerX, Put the link into the chat.
#2356 [15:08] <Cristobal166> ey
#2357 [15:08] <SwerX> http://paste.ubuntu.com/23889659/
#2358 [15:09] * HubertPe5 [HubertPe5@notlogged] has quit. (Quit: Web client closed)
#2359 [15:09] <mattym> SwerX, One moment
#2360 [15:09] <SwerX> ok
#2361 [15:09] <SirDraiko_> I've done this --> http://paste.ubuntu.com/23889693/
#2362 [15:09] <mattym> SwerX, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2363 [15:10] <mattym> SirDraiko_, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#2364 [15:10] <mattym> SirDraiko_, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2365 [15:10] <SwerX> oh
#2366 [15:10] <Cristobal166> ok
#2367 [15:10] <SwerX> D,:
#2368 [15:11] <SirDraiko_> Ok thank you a lot, will the new driver work later?
#2369 [15:11] <mattym> SirDraiko_, You will need to wait till they release another
#2370 [15:11] <SirDraiko_> Okay, thx & bye :)
#2371 [15:11] <Cristobal166> puta
#2372 [15:12] <Cristobal166> noooooooooooooooooooooo
#2373 [15:12] * SirDraiko_ [SirDraiko_@notlogged] has quit. (Quit: Web client closed)
#2374 [15:13] <Cristobal166> ey
#2375 [15:14] * Cristobal166 [Cristobal166@notlogged] has joined #minecrafthelp
#2376 [15:15] <Cristobal166> stupi
#2377 [15:15] <Cristobal166> ey
#2378 [15:15] <Cristobal166> amigo
#2379 [15:15] <Cristobal166> ey
#2380 [15:15] <Cristobal166> t
#2381 [15:15] <Cristobal166> t
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#2386 [15:17] * nick is now known as Guest39777
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#2390 [15:21] <jenssvens> Hello! Does anyone else have a problem connecting to realms? I can play on multiplayer, but when i try to connet to realms, it just says "Invalid session"
#2391 [15:21] <jenssvens> Other multiplayer servers that is
#2392 [15:21] * Guest39777 [Guest39777@notlogged] has quit. (Ping timeout: 180 seconds)
#2393 [15:21] <mattym> ??> jenssvens launcher/relog
#2394 [15:21] <Absol> jenssvens: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2395 [15:21] * finalcountdown22 [finalcountdown22@notlogged] has joined #minecrafthelp
#2396 [15:21] <mattym> jenssvens, Try the instructions Absol wrote, then try a Realm again
#2397 [15:22] <finalcountdown22> i am starting minecraft and getting a java error almost immediately
#2398 [15:22] * vex1220 [vex1220@notlogged] has joined #minecrafthelp
#2399 [15:22] <mattym> finalcountdown22, What does it say?
#2400 [15:22] <finalcountdown22> i am using version 1.11.2
#2401 [15:22] <vex1220> uh does anyone know what to do when someone can't join your server even though you portfowarded it
#2402 [15:22] <finalcountdown22> java se binary has stopped working
#2403 [15:22] <mattym> vex1220, What error do they get?
#2404 [15:23] <mattym> finalcountdown22, Does the launcher re-open after you get that message?
#2405 [15:23] * Buddy_ [Buddy_@notlogged] has joined #minecrafthelp
#2406 [15:23] <vex1220> my friend says when he trys to join its says timed out
#2407 [15:23] * Kilahill [Kilahill@notlogged] has joined #minecrafthelp
#2408 [15:23] <finalcountdown22> yes
#2409 [15:23] <jenssvens> Looks like it worked! Thanks!
#2410 [15:23] <mattym> vex1220, What is the server IP?
#2411 [15:24] <mattym> ??> finalcountdown22 launcher/log
#2412 [15:24] <Absol> finalcountdown22: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2413 [15:24] <vex1220> uh ok here is is smite.ydns.eu
#2414 [15:24] <Absol> finalcountdown22: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2415 [15:24] * Buddy_ [Buddy_@notlogged] has quit. (Client Quit)
#2416 [15:24] <vex1220> its has forge so
#2417 [15:24] <Kilahill> So, someone hacked my account, changed email address and such. I recovered said account, but now the user name is changed, and I have to wait 28 days to change it back. Any way around this?
#2418 [15:24] <mattym> vex1220, Using an external tool to check, that does not seem to be set up properly.
#2419 [15:24] * Koetje56 [Koetje56@notlogged] has joined #minecrafthelp
#2420 [15:24] <mattym> vex1220, Additionally this is not the place for modded support.
#2421 [15:25] <mattym> ??> Kilahill account/send-email
#2422 [15:25] <Absol> Kilahill: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2423 [15:25] <Absol> Kilahill: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2424 [15:25] <mattym> Kilahill, You will need to do the instructions Absol wrote, and see if they will fix it early.
#2425 [15:25] <vex1220> oh ok
#2426 [15:25] * SailSs [SailSs@notlogged] has joined #minecrafthelp
#2427 [15:25] <Koetje56> Minecraft keeps crashing 10 seconds after I join a server or create a new world how can I fix this?
#2428 [15:25] <finalcountdown22> http://paste.ubuntu.com/23889781/
#2429 [15:25] <mattym> ??> Koetje56 launcher/crash-log
#2430 [15:25] <Absol> Koetje56: We need to see your crash log, which appears after a crash.
#2431 [15:25] <Absol> Koetje56: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2432 [15:26] * AdiB [AdiB@notlogged] has joined #minecrafthelp
#2433 [15:26] <mattym> finalcountdown22, So you can get to the main menu before it has an issue?
#2434 [15:26] <finalcountdown22> yes, its when I click single player, it takes me in, then immediatley hangs and puts up that error
#2435 [15:26] <mattym> finalcountdown22, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#2436 [15:27] <Koetje56> http://paste.ubuntu.com/23889795/
#2437 [15:27] <finalcountdown22> ok, it was on. let me try
#2438 [15:27] <finalcountdown22> why do i need to do that
#2439 [15:28] <mattym> Koetje56, Can you get the game-output tab or a crash log
#2440 [15:28] <mattym> finalcountdown22, Your computer doesnt support it.
#2441 [15:28] <Koetje56> http://paste.ubuntu.com/23889806/
#2442 [15:28] <Koetje56> I think this is the one
#2443 [15:28] * vex1220 [vex1220@notlogged] has quit. (Ping timeout: 180 seconds)
#2444 [15:29] <AdiB> My son spent 9 months to build an amazing world on Minecraft on my IPad. Two weeks ago he went back into it and the world was COMPLETELY blank, just blue everywhere, no landscape, couldn't see anything. How do we get it back?
#2445 [15:29] <mattym> Koetje56, Can you get a log from single player.
#2446 [15:29] <mattym> AdiB, Unless you made a copy of it, or a backup, there wouldnt be a way.
#2447 [15:29] <SailSs> j'ai minecraft sur windows 10. Mais quand je me connecte mon minecraft crash avec un message d'erreure
#2448 [15:29] <mattym> ??> SailSs lang/fr
#2449 [15:29] <Absol> SailSs: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#2450 [15:29] <Koetje56> matty, Start a game wait for the crash you mean?
#2451 [15:29] <SailSs> I minecraft on windows 10. But when I connect my minecraft crash with an error message
#2452 [15:30] <mattym> Koetje56, Yes, in single player.
#2453 [15:30] <Koetje56> mattym, i will do gimme a sec
#2454 [15:30] <mattym> ??> SailSs launcher/crash-log
#2455 [15:30] <Absol> SailSs: We need to see your crash log, which appears after a crash.
#2456 [15:30] <Absol> SailSs: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2457 [15:30] <AdiB> Apple help chat forums have said it should be on ICloud back up, problem is that my I-pad does back up every day.
#2458 [15:30] * Kilahill [Kilahill@notlogged] has quit. (Quit: Web client closed)
#2459 [15:30] <mattym> AdiB, Then you would be out of luck.
#2460 [15:31] <AdiB> doh
#2461 [15:31] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#2462 [15:31] * NightcoreAddict [NightcoreAddict@notlogged] has joined #minecrafthelp
#2463 [15:32] <SailSs> ---- Minecraft Crash Report ----
#2464 [15:32] <AdiB> I thought so. Is there a way of keeping each world saved each day as a separate entity so we can restore it if we ever needed to?
#2465 [15:32] <mattym> SailSs, Read all the instructions.
#2466 [15:32] <SailSs> ?
#2467 [15:32] <NightcoreAddict> Hey just wanted to thank the kind person who help me out, thank you kind person who helped me out my accounts running like jesus now
#2468 [15:32] <Koetje56> http://paste.ubuntu.com/23889831/
#2469 [15:32] <SailSs> okay sorry
#2470 [15:32] * jenssvens [jenssvens@notlogged] has quit. (Quit: Web client closed)
#2471 [15:32] <mattym> AdiB, On an apple device, you would either need to set iCloud to do it daily, or look into another option.
#2472 [15:32] <mattym> Koetje56, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#2473 [15:32] <Koetje56> Will do
#2474 [15:33] <mattym> AdiB, Apple doesnt make it very easy for you to make extra backups of the files.
#2475 [15:34] <AdiB> mattym, thanks. That's Apple eh! I'll have to tell my son to start again, he's gutted (and so am I)
#2476 [15:34] <SailSs> I do not understand anything
#2477 [15:34] <mattym> ??> SailSs launcher/crash-log
#2478 [15:34] <finalcountdown22> thanks
#2479 [15:34] <Absol> SailSs: We need to see your crash log, which appears after a crash.
#2480 [15:35] <Absol> SailSs: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2481 [15:35] <Koetje56> mattym, it works now thank you so much
#2482 [15:35] <mattym> SailSs, Read all the info Absol wrote to you.
#2483 [15:35] * NightcoreAddict [NightcoreAddict@notlogged] has quit. (Ping timeout: 180 seconds)
#2484 [15:35] * Koetje56 [Koetje56@notlogged] has quit. (Quit: Web client closed)
#2485 [15:37] <AdiB> Problem is that the world is just all blue... nothing there. Is it corrupted?
#2486 [15:37] <mattym> AdiB, Yes
#2487 [15:37] <AdiB> Will just have to delete?
#2488 [15:37] * finalcountdown22 [finalcountdown22@notlogged] has quit. (Ping timeout: 180 seconds)
#2489 [15:38] <SailSs> I do not understand minecraft crash help my problem is the windows version 10
#2490 [15:38] * OfwgktaModzzzz [OfwgktaModzzzz@notlogged] has joined #minecrafthelp
#2491 [15:39] <OfwgktaModzzzz> i downloaded minecraft and it says there is a corruption or download error
#2492 [15:39] <SailSs> I am French is really difficult
#2493 [15:39] <mattym> SailSs, You need to copy the crash log to the site Absol wrote, then get me the link to the page you create with the info on it.
#2494 [15:39] <mattym> ??> OfwgktaModzzzz tools/hjt
#2495 [15:39] <Absol> OfwgktaModzzzz: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2496 [15:39] <Absol> OfwgktaModzzzz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2497 [15:40] * Valentin [Valentin@notlogged] has joined #minecrafthelp
#2498 [15:40] * Valentin [Valentin@notlogged] has quit. (Client Quit)
#2499 [15:41] <OfwgktaModzzzz> here
#2500 [15:41] <OfwgktaModzzzz> http://paste.ubuntu.com/23889879/
#2501 [15:41] <mattym> ??> OfwgktaModzzzz av/mcafee/uninstall
#2502 [15:41] <Absol> OfwgktaModzzzz: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2503 [15:42] <mattym> OfwgktaModzzzz, McAfee is known to cause issues like that, remove it with the tool Absol linked.
#2504 [15:42] <mattym> OfwgktaModzzzz, After the tool is done it will make you restart, after that try reinstalling the game again.
#2505 [15:42] <SailSs> mattym Absol ... I do not understand I am really sorry
#2506 [15:42] <OfwgktaModzzzz> ok thx
#2507 [15:43] <mattym> SailSs, I need to see the crash report you get.
#2508 [15:43] <mattym> SailSs, It is too long for the chat.
#2509 [15:43] <mattym> SailSs, So i need you to use paste.ubuntu.com in order to get me a url/link to the crash log.
#2510 [15:46] * SailSs [SailSs@notlogged] has quit. (Quit: Web client closed)
#2511 [15:46] * SailSs [SailSs@notlogged] has joined #minecrafthelp
#2512 [15:47] <SailSs> that's it ? http://paste.ubuntu.com/23889899/
#2513 [15:47] <mattym> SailSs, Yes one moment
#2514 [15:47] <SailSs> thank you very much
#2515 [15:48] <mattym> SailSs, Your computer is not finding a graphics device. Please restart the computer, then get me a new copy of the report.
#2516 [15:50] <SailSs> I do it again after restarting?
#2517 [15:50] <mattym> SailSs, Yes
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#2520 [15:53] * AdiB [AdiB@notlogged] has quit. (Quit: Web client closed)
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#2522 [15:55] * Porkyle [Porkyle@notlogged] has quit. (Client Quit)
#2523 [15:56] * kusanagi [kusanagi@notlogged] has quit. (Read error: Connection reset by peer)
#2524 [15:56] * Nick [Nick@notlogged] has joined #minecrafthelp
#2525 [15:56] * Nick is now known as Guest48976
#2526 [15:58] <Guest48976> Hey I'm getting a "Looking for old natives & assets to clean up... [16:54:05 ERROR]: Game ended with bad state (exit code -1073740791)" on launch, any ideas? I already updated Java which from previous experience I know to be the cure-all. Any ideas?
#2527 [15:58] * Alyss1711 [Alyss1711@notlogged] has joined #minecrafthelp
#2528 [15:58] <mattym> ??> Guest48976 win/dxdiag
#2529 [15:58] <Absol> Guest48976: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2530 [15:59] <Alyss1711> i wanted to play on win10, recently i played on windows 7, i'v got this error in log exit code -1073740791
#2531 [15:59] <mattym> ??> Alyss1711 win/dxdiag
#2532 [15:59] <Absol> Alyss1711: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2533 [15:59] * NickV [NickV@notlogged] has joined #minecrafthelp
#2534 [15:59] <NickV> Hey how do i request a email reset? my account has apperently been hacked and someone has changed the email
#2535 [16:00] <mattym> NickV, Did you get an email telling you it was changed?
#2536 [16:00] <NickV> Yea in december
#2537 [16:00] <NickV> Haven't played in a long time
#2538 [16:00] <mattym> NickV, Did you try the link in that email to reset it?
#2539 [16:00] <NickV> yea it said invalid token
#2540 [16:00] <mattym> ??> NickV account/send-email
#2541 [16:00] <Absol> NickV: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2542 [16:00] <Absol> NickV: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2543 [16:00] <mattym> NickV, You will need to do the instructions Absol wrote.
#2544 [16:01] <Alyss1711> launcher ihttp://paste.ubuntu.com/23889990/
#2545 [16:01] <NickV> Oh man
#2546 [16:01] <mattym> Alyss1711, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#2547 [16:01] <NickV> i bought this game back in 2010
#2548 [16:01] * lansiir [lansiir@notlogged] has joined #minecrafthelp
#2549 [16:01] <mattym> Alyss1711, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2550 [16:01] <NickV> not sure if i still have all the details
#2551 [16:01] <Alyss1711> thanks mattym, i can do it
#2552 [16:01] <Alyss1711> TY guys
#2553 [16:01] <mattym> NickV, Fill out what you can, include any payment details
#2554 [16:02] <mattym> NickV, You will need to see if they reply and what they can do.
#2555 [16:04] <Guest48976> Alright so I made the dxdiag and put it on Ubuntu
#2556 [16:04] <NickV> I emailed them
#2557 [16:04] <NickV> thanks for the help
#2558 [16:04] <mattym> Guest48976, I need the link to it.
#2559 [16:04] <Guest48976> http://paste.ubuntu.com/23889998/
#2560 [16:04] * Alyss1711 [Alyss1711@notlogged] has quit. (Ping timeout: 180 seconds)
#2561 [16:05] <mattym> Guest48976, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#2562 [16:05] <mattym> Guest48976, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2563 [16:05] * rantiwari [rantiwari@notlogged] has joined #minecrafthelp
#2564 [16:06] <Guest48976> Sounds good
#2565 [16:06] <rantiwari> Rantiwari
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#2567 [16:09] * rantiwari [rantiwari@notlogged] has quit. (Ping timeout: 180 seconds)
#2568 [16:10] * GmunGaming [GmunGaming@notlogged] has joined #minecrafthelp
#2569 [16:11] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#2570 [16:11] <GmunGaming> I can't seem to be able to join any multilayer servers I keep getting strange error codes
#2571 [16:11] <mattym> GmunGaming, What error?
#2572 [16:12] * jorge [jorge@notlogged] has quit. (Client Quit)
#2573 [16:12] <Guest48976> And we're off! I was having some other problems with that driver update anyway. Thanks.
#2574 [16:13] * NickV [NickV@notlogged] has quit. (Quit: Web client closed)
#2575 [16:13] <GmunGaming> One sec it's a long one
#2576 [16:14] <mattym> GmunGaming, Are you getting an error on the game screen,or a crash log or other report?
#2577 [16:21] * GmunGaming [GmunGaming@notlogged] has quit. (Ping timeout: 180 seconds)
#2578 [16:22] * GmunGaming [GmunGaming@notlogged] has joined #minecrafthelp
#2579 [16:23] * lowdamage [lowdamage@notlogged] has joined #minecrafthelp
#2580 [16:23] <GmunGaming> I cant seem to join any multiplayer servers
#2581 [16:23] <lowdamage> Getting this error when loading up...
#2582 [16:23] <lowdamage> [17:20:46] [main/INFO]: Setting user: Lonq [17:20:46] [main/INFO]: (Session ID is <censored>) [17:20:46] [Client thread/INFO]: LWJGL Version: 2.9.1
#2583 [16:23] <thgilfodrol> ??> lowdamage win/dxdiag
#2584 [16:23] <Absol> lowdamage: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2585 [16:23] * ki [ki@notlogged] has joined #minecrafthelp
#2586 [16:24] <lowdamage> http://paste.ubuntu.com/23890132/
#2587 [16:25] <thgilfodrol> lowdamage: the latest nvidia drivers for windows have an issue where it prevents minecraft from launching- to fix it, you can either downgrade to the previous driver, or reinstall the latest driver without 3dvision
#2588 [16:25] <lowdamage> i figured that
#2589 [16:25] <thgilfodrol> lowdamage: to fix the issue by downgrading the driver, download the installer from http://www.nvidia.com/download/driverResults.aspx/113444/en-us and select Custom Install -> Clean Install
#2590 [16:25] <mattym> GmunGaming, Did you get the error message?
#2591 [16:26] * STEVEN [STEVEN@notlogged] has joined #minecrafthelp
#2592 [16:26] <GmunGaming> Yes I did
#2593 [16:26] <mattym> GmunGaming, Can you please let us know what it says.
#2594 [16:26] * ki [ki@notlogged] has quit. (Ping timeout: 180 seconds)
#2595 [16:27] <GmunGaming> It's very long give me a second to type it in
#2596 [16:27] * STEVEN [STEVEN@notlogged] has quit. (Client Quit)
#2597 [16:30] <GmunGaming> Internal exception: io.Netty.Handler.Code.decoderexception: badly compressed packet - size 98 is below server threshold of 256
#2598 [16:30] <GmunGaming> This is the in game error code I'm getting
#2599 [16:30] <mattym> GmunGaming, Are you able to connect to this server: mctest.ae97.net
#2600 [16:30] * opmc [opmc@notlogged] has quit. (Quit: Leaving)
#2601 [16:30] <GmunGaming> I shall see
#2602 [16:31] * sneezing_panda_ [sneezing_panda_@notlogged] has joined #minecrafthelp
#2603 [16:32] <lowdamage> thgilfodrol: thank you
#2604 [16:33] <GmunGaming> I was able to get on after the second try why is this?
#2605 [16:33] <mattym> GmunGaming, GmunGaming, If you only get that error on specific servers, you will need to contact those servers staff, as its an issue specific to them.
#2606 [16:34] <mattym> GmunGaming, It could also be an issue with your connection.
#2607 [16:34] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 206 seconds)
#2608 [16:34] * BUrriots [BUrriots@notlogged] has joined #minecrafthelp
#2609 [16:34] <BUrriots> matt i fixed it
#2610 [16:35] <mattym> BUrriots, Ok
#2611 [16:35] <BUrriots> The problem was
#2612 [16:35] <BUrriots> the sound
#2613 [16:35] <GmunGaming> I got and error code first time i tryed than was able to connect the second time I tryed :) why can't I get to other servers tho
#2614 [16:35] <BUrriots> If any1 esle has the problem tell them to go into their BIOS and disable the Mb sound
#2615 [16:35] <mattym> GmunGaming, Its probably something in how the servers are set up.
#2616 [16:35] * BUrriots [BUrriots@notlogged] has quit. (Client Quit)
#2617 [16:35] <GmunGaming> My bad didn't see my message pop up
#2618 [16:35] <mattym> GmunGaming, the test one is just for testing, so has no additional settings.
#2619 [16:36] <GmunGaming> What do you mean by that?
#2620 [16:37] <GmunGaming> Like would I have to change settings to get onto a server
#2621 [16:39] <mattym> No, you would have to investigate issues with your network or your ISP.
#2622 [16:39] <mattym> Or contact the servers where you have issues.
#2623 [16:40] * Mordecai [Mordecai@notlogged] has joined #minecrafthelp
#2624 [16:40] * GmunGaming [GmunGaming@notlogged] has quit. (Ping timeout: 180 seconds)
#2625 [16:41] * GmunGaming [GmunGaming@notlogged] has joined #minecrafthelp
#2626 [16:41] <Mordecai> Once i have logged in and open minecraft, it keeps kicking me and pulling up an error report and says that I am already logged in. Can you log me out of any device right now? I should not be logged into any other computer.
#2627 [16:41] * UrosPREDATOR [UrosPREDATOR@notlogged] has joined #minecrafthelp
#2628 [16:42] <mattym> Mordecai, What is the exact message it gives you?
#2629 [16:42] <UrosPREDATOR> Can you help me for computer problems not minecraft? Or tell me name of channel for that
#2630 [16:42] <mattym> UrosPREDATOR, Not sure there are any general tech support channels on this network
#2631 [16:43] <Mordecai> ---- Minecraft Crash Report ---- // Who set us up the TNT? Time: 1/29/17 4:45 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Dis
#2632 [16:43] <GmunGaming> What settings would I have to change to get onto other multiplayer servers
#2633 [16:43] <mattym> ??> Mordecai win/dxdiag
#2634 [16:43] <Absol> Mordecai: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2635 [16:43] <UrosPREDATOR> But do you know any chat for help with computer problems?
#2636 [16:43] <mattym> GmunGaming, Like I said, its not something to do with settings.
#2637 [16:43] <mattym> UrosPREDATOR, No
#2638 [16:43] * nicocote [nicocote@notlogged] has joined #minecrafthelp
#2639 [16:43] <GmunGaming> I didn't see that message had to reload page
#2640 [16:44] <mattym> GmunGaming, The error means that the information being sent between you and the server isnt being sent or received properly.
#2641 [16:44] <mattym> GmunGaming, You need to contact the servers you have the issue on.
#2642 [16:44] <mattym> GmunGaming, Or contact your internet provider to see if there are network issues in your area.
#2643 [16:45] * ABC [ABC@notlogged] has joined #minecrafthelp
#2644 [16:46] <GmunGaming> Okay how would I go about contacting the server cause I know my Internet is fine
#2645 [16:46] * GGHD [GGHD@notlogged] has joined #minecrafthelp
#2646 [16:46] <GGHD> I have bought minecraft and have the email but it says i havent purchased it
#2647 [16:46] * ibo [ibo@notlogged] has joined #minecrafthelp
#2648 [16:46] <mattym> GmunGaming, That would be on you to figure out.
#2649 [16:46] * nicocote [nicocote@notlogged] has quit. (Ping timeout: 180 seconds)
#2650 [16:47] <mattym> GGHD, Where does it say that?
#2651 [16:47] * ABC [ABC@notlogged] has quit. (Client Quit)
#2652 [16:48] <ibo> hello, i want to play beta 1.7.3, but the game crashes after download
#2653 [16:48] <mattym> ibo, In your launchers Profile Editor, set a different game directory for profiles you want to use older versions on
#2654 [16:48] <GmunGaming> Well shit, I just wanna play some multiplayer games :/
#2655 [16:48] <Absol> GmunGaming: Please keep it civil
#2656 [16:48] <Mordecai> alright i have the link to my DxDiag report
#2657 [16:49] <GmunGaming> Lol I'm just saying
#2658 [16:49] <mattym> GmunGaming, Like I said, you have an issue that has to do with a connection problem, there is nothing we can do here for that.
#2659 [16:49] <mattym> Mordecai, We need the link
#2660 [16:49] <GmunGaming> Idk how to go about contacting the servers
#2661 [16:49] <ibo> mattym, any directory? also tried reinstalling java
#2662 [16:49] <mattym> GmunGaming, Go to wherever you found the servers address and see if they have contact/support resources
#2663 [16:49] * GGHD [GGHD@notlogged] has quit. (Client Quit)
#2664 [16:49] <Mordecai> http://paste.ubuntu.com/23890273/
#2665 [16:49] <mattym> ibo, Any directory that isnt the default
#2666 [16:50] <mattym> Mordecai, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2667 [16:50] <GmunGaming> It's only to the big servers tho like I pay for minecraft to get the full experience and it's the only game I currently can't play online for some reason
#2668 [16:50] <Mordecai> ahhh alright. guess this laptop is shit then lol thanks anyways! appreciate the help :)
#2669 [16:50] <Absol> Mordecai: Please keep it civil
#2670 [16:50] <GmunGaming> So if I got on the test server does that mean I can prob get on some others?
#2671 [16:50] <Mordecai> i apologize lol
#2672 [16:50] <mattym> GmunGaming, servers are not a guarantee
#2673 [16:51] <ibo> mattym, thanks ill try that
#2674 [16:51] <mattym> GmunGaming, Try different servers.
#2675 [16:52] <GmunGaming> If you have a paid for account I would think they are. Especially when I can't even get onto realms
#2676 [16:52] <GmunGaming> I shall I guess
#2677 [16:53] <mattym> GmunGaming, and like I have said several times, your errors suggest a network issue, but you refuse to explore that possibility
#2678 [16:53] <mattym> There is nothing else anyone here can do for that issue.
#2679 [16:55] * queen_zen [queen_zen@notlogged] has joined #minecrafthelp
#2680 [16:55] * Mordecai [Mordecai@notlogged] has quit. (Ping timeout: 180 seconds)
#2681 [16:56] * bridjf [bridjf@notlogged] has joined #minecrafthelp
#2682 [16:57] <bridjf> How can I add and Add-On in MCPE
#2683 [16:57] * GmunGaming [GmunGaming@notlogged] has quit. (Ping timeout: 180 seconds)
#2684 [16:57] <ibo> mattym, i get this error in the launcher log : Game ended with bad state (exit code -1073740791)
#2685 [16:57] <mattym> bridjf, You can check the info at minecraft.net/addons
#2686 [16:58] <mattym> ??> ibo win/dxdiag
#2687 [16:58] <Absol> ibo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2688 [16:58] <bridjf> oh, thanks
#2689 [16:59] <queen_zen> just installed mc for first time and haven't been able to play once. error is: no opengl context
#2690 [17:00] <mattym> ??> Guest59703 win/reinst
#2691 [17:00] <Absol> Guest59703: You may need to reinstall the locally installed files that Minecraft puts into place.
#2692 [17:00] <Absol> Guest59703: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2693 [17:00] <mattym> Oops
#2694 [17:00] <mattym> ??> queen_zen win/reinst
#2695 [17:00] <Absol> queen_zen: You may need to reinstall the locally installed files that Minecraft puts into place.
#2696 [17:00] <Absol> queen_zen: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2697 [17:00] <mattym> queen_zen, Try the instructions Absol wrote, then let me know if anything changes.
#2698 [17:00] <queen_zen> tried different versions of java on my machine and updated video drivers
#2699 [17:01] <queen_zen> I did do one uninstall and reinstalled new again
#2700 [17:01] <mattym> queen_zen, Make sure you follow the exact directions Absol gave on how to do it.
#2701 [17:01] <queen_zen> ok
#2702 [17:03] * Matexpro123 [Matexpro123@notlogged] has joined #minecrafthelp
#2703 [17:04] <queen_zen> you guys are friken gold. My daughter will now get to play. Thx Absol that worked perfectly.
#2704 [17:04] <queen_zen> and thx everyone else
#2705 [17:05] <mattym> NP
#2706 [17:05] <ibo> mattym, http://paste.ubuntu.com/23890326/
#2707 [17:06] <mattym> ibo, The latest Nvidia driver has an issue. You will need to reinstall the previous version.
#2708 [17:06] <Matexpro123> Hello, what happens is that I want to log in mojang to be able to buy minecrfat but I get the following error "UPS! An error prevented your request from being processed. Please try again" I do not speak much english, thank you. Thank you
#2709 [17:06] <ibo> mattym, which version is that? that works
#2710 [17:07] <mattym> ibo, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113448 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2711 [17:07] <mattym> ??> Matexpro123 tools/hjt
#2712 [17:07] <Absol> Matexpro123: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2713 [17:07] <Absol> Matexpro123: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2714 [17:07] * queen_zen [queen_zen@notlogged] has quit. (Ping timeout: 180 seconds)
#2715 [17:12] * Matexpro123 [Matexpro123@notlogged] has quit. (Quit: Web client closed)
#2716 [17:17] * TheLoslubGamer11 [TheLoslubGamer11@notlogged] has joined #minecrafthelp
#2717 [17:18] <TheLoslubGamer11> hola, alguien que hable español?
#2718 [17:18] <thgilfodrol> ??> TheLoslubGamer11 lang/es
#2719 [17:18] <Absol> TheLoslubGamer11: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2720 [17:19] <TheLoslubGamer11> ok, I have a problem when I try to login in minecraft, I see "game output"
#2721 [17:20] <TheLoslubGamer11> and I can't play
#2722 [17:20] <thgilfodrol> ??> TheLoslubGamer11 win/dxdiag
#2723 [17:20] <Absol> TheLoslubGamer11: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2724 [17:20] <TheLoslubGamer11> thx bud
#2725 [17:21] <TheLoslubGamer11> let me see, thx again
#2726 [17:21] <ibo> mattym, Thank you sooo much man!
#2727 [17:22] * Rinnegan [Rinnegan@notlogged] has joined #minecrafthelp
#2728 [17:22] <ibo> you guys are just awesome!
#2729 [17:23] <ibo> see you in another life
#2730 [17:23] <Rinnegan> Hello
#2731 [17:23] <thgilfodrol> hello Rinnegan
#2732 [17:23] * Rinnegan [Rinnegan@notlogged] has quit. (Client Quit)
#2733 [17:23] * Rinnegan [Rinnegan@notlogged] has joined #minecrafthelp
#2734 [17:24] <Rinnegan> Hello! When I do join my minecraft, a glitched texture appears and all I see is white and green blocks. I am in a Windows 8 Computer.
#2735 [17:25] <thgilfodrol> can you send a screenshot?
#2736 [17:25] <thgilfodrol> ??> Rinnegan imgur
#2737 [17:25] <Absol> Rinnegan: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2738 [17:25] <Rinnegan> Can I use lightshots?
#2739 [17:25] <thgilfodrol> Rinnegan: that works as well
#2740 [17:25] <Rinnegan> http://prntscr.com/e20bm8
#2741 [17:26] <Rinnegan> If that doesnt work try this http://prntscr.com/e20d57
#2742 [17:27] <Rinnegan> this is the story, I downloaded my friends texture pack and applied it to my computer. that was the results
#2743 [17:28] <Rinnegan> The inventory also looks like this http://prntscr.com/e20dud
#2744 [17:29] * zach [zach@notlogged] has joined #minecrafthelp
#2745 [17:29] <thgilfodrol> my best guess is that something is wrong with the pack
#2746 [17:29] * zach is now known as Guest21866
#2747 [17:29] <Guest21866> i'm having problems login into my mc account
#2748 [17:29] <thgilfodrol> Guest21866: what happens when you try?
#2749 [17:30] <Guest21866> i changed my password not too long ago and it keeps saying wrong password or email
#2750 [17:30] <thgilfodrol> ??> Guest21866 login/throttle
#2751 [17:30] <Absol> Guest21866: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2752 [17:30] <Absol> Guest21866: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2753 [17:31] <Guest21866> alright
#2754 [17:31] <Rinnegan> .
#2755 [17:31] * Spaced [Spaced@notlogged] has joined #minecrafthelp
#2756 [17:31] <Guest21866> i just tried once. let me try to change the password
#2757 [17:32] <Rinnegan> What do you mean?
#2758 [17:32] <Rinnegan> There is something wrong with the pack
#2759 [17:32] <Rinnegan> I believe he has a MAC computer and made it himself
#2760 [17:33] <Guest21866> i just changed my password and it doesn't work
#2761 [17:33] <thgilfodrol> Rinnegan: fairly certain it's just an issue with the resource pack, unless you get similar results when using other resource packs
#2762 [17:33] <thgilfodrol> Guest21866: read all of the instructions
#2763 [17:33] * Spaced [Spaced@notlogged] has quit. (Client Quit)
#2764 [17:35] * freiherrvonwild [freiherrvonwild@notlogged] has joined #minecrafthelp
#2765 [17:35] * vex1220 [vex1220@notlogged] has joined #minecrafthelp
#2766 [17:35] <Guest21866> does mc have a dedicated support team?
#2767 [17:35] <Guest21866> like email or something a like?
#2768 [17:35] <thgilfodrol> Guest21866: yes, they primarily deal with account issues
#2769 [17:35] <vex1220> uh did i portfoward right
#2770 [17:35] <thgilfodrol> Guest21866: your issue just sounds like a throttle
#2771 [17:36] * freiherrvonwild [freiherrvonwild@notlogged] has quit. (Client Quit)
#2772 [17:36] <thgilfodrol> ??> vex1220 mp/check
#2773 [17:36] <Absol> vex1220: You can use https://dinnerbone.com/minecraft/tools/status/ to check if a server is accessible from outside your network
#2774 [17:36] <Guest21866> i can't even log in on the website if i enter the right password hours later
#2775 [17:37] <vex1220> what does it exactly mean by server adderess
#2776 [17:37] <thgilfodrol> vex1220: ip or domain name
#2777 [17:38] <thgilfodrol> Guest21866: wait an hour, don't do anything
#2778 [17:38] <thgilfodrol> Guest21866: and then try again
#2779 [17:39] <vex1220> what if says could not check
#2780 [17:40] <thgilfodrol> vex1220: if it says it couldn't check, the address format is likely wrong
#2781 [17:40] <vex1220> ok i figure it out i did it correct
#2782 [17:42] * TheMakram [TheMakram@notlogged] has joined #minecrafthelp
#2783 [17:42] <TheMakram> Login does not work
#2784 [17:42] <thgilfodrol> TheMakram: what happens when you try?
#2785 [17:43] <TheMakram> wait 1 sec
#2786 [17:43] <TheMakram> it says...
#2787 [17:43] * TheLoslubGamer11 [TheLoslubGamer11@notlogged] has quit. (Quit: Web client closed)
#2788 [17:43] * TheLoslubGamer11 [TheLoslubGamer11@notlogged] has joined #minecrafthelp
#2789 [17:43] <TheLoslubGamer11> Hi, my report is this http://paste.ubuntu.com/23890572/
#2790 [17:43] <TheMakram> hELLO
#2791 [17:43] <TheLoslubGamer11> what can I do?
#2792 [17:43] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2793 [17:43] <TheMakram> It says this
#2794 [17:44] <TheMakram> unable to find certafication
#2795 [17:44] <thgilfodrol> TheLoslubGamer11: please hold
#2796 [17:44] <TheMakram> when I login to minecraft
#2797 [17:44] <thgilfodrol> ??> TheLoslubGamer11 tools/hjt
#2798 [17:44] <Absol> TheLoslubGamer11: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2799 [17:44] <TheLoslubGamer11> ok thx
#2800 [17:44] <Absol> TheLoslubGamer11: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2801 [17:44] <TheMakram> alright thanks
#2802 [17:45] <thgilfodrol> TheLoslubGamer11: whoops, ignore the previous set of instructions
#2803 [17:45] <thgilfodrol> ??> TheMakram tools/hjt
#2804 [17:45] <TheMakram> oh what
#2805 [17:45] <Absol> TheMakram: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2806 [17:45] <Absol> TheMakram: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2807 [17:46] <TheLoslubGamer11> http://paste.ubuntu.com/23890644/
#2808 [17:46] <TheMakram> what do i write in poster
#2809 [17:46] <TheMakram> hello
#2810 [17:47] <TheMakram> http://paste.ubuntu.com/23890650/
#2811 [17:47] <TheMakram> will they fix my issue
#2812 [17:47] <TheMakram> I really wanted to play with my friend
#2813 [17:47] <thgilfodrol> TheLoslubGamer11: download the driver at http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064 , it's the first download on the page
#2814 [17:47] <TheMakram> and school is tomrrow so please help me asap
#2815 [17:48] <TheLoslubGamer11> ok
#2816 [17:48] <TheMakram> what do i do
#2817 [17:48] <thgilfodrol> ??> TheMakram info/mcleaks
#2818 [17:48] <Absol> TheMakram: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#2819 [17:48] <Absol> TheMakram: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#2820 [17:48] <thgilfodrol> ??> TheMakram win/hosts/edit
#2821 [17:48] <Absol> TheMakram: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2822 [17:48] <Absol> TheMakram: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#2823 [17:49] <TheMakram> i opend it im kinda confused
#2824 [17:50] * Killjoy_mah [Killjoy_mah@notlogged] has joined #minecrafthelp
#2825 [17:50] <TheMakram> how do i remove mcleaks
#2826 [17:51] <mattym> TheMakram, Delete any lines in the host file that contain mojang. Then save and close the file
#2827 [17:51] <mattym> TheMakram, After you have done that, try logging in again.
#2828 [17:51] * Killjoy_mah [Killjoy_mah@notlogged] has quit. (Client Quit)
#2829 [17:51] <TheMakram> ok
#2830 [17:52] <TheMakram> im still having issues
#2831 [17:53] <mattym> TheMakram, Were you able to change and save the file?
#2832 [17:53] <TheMakram> It did not save
#2833 [17:54] <mattym> TheMakram, Make sure you open the file the exact way Absol instructs
#2834 [17:54] <mattym> ??> TheMakram win/hosts/edit
#2835 [17:54] <Absol> TheMakram: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2836 [17:54] <Absol> TheMakram: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#2837 [17:54] <mattym> TheMakram, Then try removing the lines and saving again
#2838 [17:55] <TheMakram> When i press save it says try to contacts the adminstrator and I am I do own this pc \
#2839 [17:56] <thgilfodrol> TheMakram: make sure you run notepad as administrator
#2840 [17:56] <mattym> TheMakram, Make sure you are actually right clicking the notepad program and selecting run as admin.
#2841 [17:56] <TheMakram> how
#2842 [17:56] <mattym> TheMakram, Read ALL of Absols instructions.
#2843 [17:56] <TheMakram> ok
#2844 [17:59] <TheLoslubGamer11> No :( It doesn't work
#2845 [17:59] <mattym> TheLoslubGamer11, What happened?
#2846 [17:59] * vex1220 [vex1220@notlogged] has quit. (Ping timeout: 180 seconds)
#2847 [18:00] <TheLoslubGamer11> game output
#2848 [18:01] <mattym> TheLoslubGamer11, Did you complete the installation of the driver you downloaded?
#2849 [18:01] <TheLoslubGamer11> yes I do
#2850 [18:01] <TheLoslubGamer11> did*
#2851 [18:01] <mattym> TheLoslubGamer11, Then you would have been told to restart.
#2852 [18:01] <TheLoslubGamer11> ahh ok, let me see...see ya!
#2853 [18:01] <TheMakram> I tried seraching the System root and all that in notes as adminstrator and i did not find the file host
#2854 [18:03] <TheMakram> Is their a youtube tutorial
#2855 [18:03] <mattym> TheMakram, You need to search for the notepad program, right click that and select the Run as Administrator option,
#2856 [18:03] <TheMakram> next step
#2857 [18:03] <mattym> TheMakram, Then in the notepad program, select file, then open, and copy this: %SystemRoot%\System32\drivers\etc\hosts into where it says File Name
#2858 [18:04] <mattym> TheMakram, Then press open, and it should open the text file, delete the lines with mojang in them, and then select save.
#2859 [18:04] * TheLoslubGamer11 [TheLoslubGamer11@notlogged] has quit. (Ping timeout: 180 seconds)
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#2862 [18:06] <TheMakram> THANKS
#2863 [18:07] <TheMakram> I thank you guys so much\
#2864 [18:07] <TheMakram> Thanks absol and mattym
#2865 [18:07] <mattym> TheMakram, NP
#2866 [18:07] <Doge> Hello! My Minecraft crashed due to a texture. It is a 3D texture pack. It gave me a crash report. I could send it to you buy I do not know a website that i could copy and paste the whole log.
#2867 [18:07] <TheMakram> and im sorry for mcleaks
#2868 [18:07] <TheMakram> me and my sister were just trying to get a account for her to join me
#2869 [18:08] <mattym> ??> Doge launcher/crash-log
#2870 [18:08] <Absol> Doge: We need to see your crash log, which appears after a crash.
#2871 [18:08] <Absol> Doge: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2872 [18:08] <TheMakram> Thanks absol for not reporting me for mcleaks i apretate it
#2873 [18:08] <Doge> http://paste.ubuntu.com/23890731/
#2874 [18:09] <Doge> Here you go mattym / Absol
#2875 [18:09] <mattym> ??> Doge mods
#2876 [18:09] <Absol> Doge: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2877 [18:09] <Absol> Doge: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2878 [18:09] * Dereck [Dereck@notlogged] has joined #minecrafthelp
#2879 [18:09] <mattym> Doge, Also your computer does not look like it will support high res or 3d texture packs.
#2880 [18:09] <Dereck> Accounts are showing that they don't exist
#2881 [18:09] <mattym> Dereck, What do you mean?
#2882 [18:10] * TheMakram [TheMakram@notlogged] has quit. (Quit: Web client closed)
#2883 [18:10] <Doge> Oh? I have a client Optifine installed in.
#2884 [18:10] <Dereck> Had 3 accounts 2 for my kids and the site keeps saying the emails are invalid or don't exist. So I reset the passwords get the email fill in the security questions it resets the password go to login again and doesnt work
#2885 [18:10] <mattym> Doge, Yes
#2886 [18:10] <thgilfodrol> ??> Dereck login/throttle
#2887 [18:10] <Absol> Dereck: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2888 [18:10] <Absol> Dereck: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2889 [18:11] <Doge> So what do I have to do? Do you know?
#2890 [18:11] <Dereck> I waited almost a week and trying it again.
#2891 [18:11] <mattym> ??> Doge win/reinst
#2892 [18:11] <Absol> Doge: You may need to reinstall the locally installed files that Minecraft puts into place.
#2893 [18:11] <Absol> Doge: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2894 [18:11] <Dereck> I don't know if someone reset my information on these or someting
#2895 [18:11] <mattym> Doge, The instructions from Absol will set everything back to normal
#2896 [18:11] <Doge> okay
#2897 [18:12] <mattym> Dereck, If you still get the emails, then the accounts are likely not compromised. The only way what you are saying happens, is when they are locked out.
#2898 [18:13] <mattym> Dereck, Make sure no one on your network attempts to log in or change any account info for at least 1 hour. Then attempt to set new passwords and log in.
#2899 [18:14] * Pear [Pear@notlogged] has joined #minecrafthelp
#2900 [18:14] <Dereck> Okay well i just did it again and it let me reset it then it brings security question sup and says cant confirm identity maybe i forgot the questions how do i get those reset?
#2901 [18:14] * Wulf [Wulf@notlogged] has joined #minecrafthelp
#2902 [18:14] <Wulf> Hey
#2903 [18:14] <Wulf> i need help with something
#2904 [18:15] <Wulf> Completely ignored arguments: [--nativeLauncherVersion, 307] [16:13:54] [Client thread/INFO]: Setting user: ItzDaSlenderMan [16:13:55] [Client thread/INFO]: LWJGL Version: 2.9.4
#2905 [18:15] <Wulf> how would you fix that ^^
#2906 [18:15] <mattym> Dereck, See here. https://help.mojang.com/customer/portal/articles/2598286-resetting-security-questions
#2907 [18:15] <mattym> ??> Wulf win/dxdiag
#2908 [18:15] <Absol> Wulf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2909 [18:16] * alexmaster9000 [alexmaster9000@notlogged] has joined #minecrafthelp
#2910 [18:17] <alexmaster9000> how do i update my minecraft
#2911 [18:17] <mattym> alexmaster9000, What version are you on?
#2912 [18:17] <Wulf> http://paste.ubuntu.com/23890770/
#2913 [18:17] <alexmaster9000> 1.6.73
#2914 [18:17] <mattym> alexmaster9000, That is a launcher version, and is current.
#2915 [18:17] <mattym> Wulf, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#2916 [18:18] <mattym> Wulf, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#2917 [18:18] <Wulf> okay
#2918 [18:18] <Wulf> thank you guys
#2919 [18:18] <Doge> Thank You mattym and Absol! It did work!
#2920 [18:18] <alexmaster9000> when i try to join a server it keeps saying im not up to date
#2921 [18:18] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#2922 [18:18] <mattym> alexmaster9000, In the launcher, the game version is listed in the lower right.
#2923 [18:19] <Doge> I wasted hours how to figure this out and we got it! I am thankful..
#2924 [18:19] <alexmaster9000> 1.10.11
#2925 [18:19] <mattym> ??> alexmaster9000 launcher/change-version
#2926 [18:19] <Absol> alexmaster9000: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2927 [18:19] <mattym> alexmaster9000, Use Absol's instructions, set it to Current Release or 1.11.2
#2928 [18:19] <mattym> alexmaster9000, Then save the profile and try to play.
#2929 [18:20] <alexmaster9000> i think its actually because i use forge
#2930 [18:20] * Doge [Doge@notlogged] has quit. (Quit: Web client closed)
#2931 [18:20] <alexmaster9000> i will delete forge
#2932 [18:20] <mattym> ??> alexmaster9000 win/reinst
#2933 [18:20] <Absol> alexmaster9000: You may need to reinstall the locally installed files that Minecraft puts into place.
#2934 [18:20] <Absol> alexmaster9000: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2935 [18:21] <mattym> alexmaster9000, Instructions from Absol ^ will set the game back to normal.
#2936 [18:21] <mattym> alexmaster9000, And should start it on the latest version.
#2937 [18:24] <alexmaster9000> here it goes
#2938 [18:25] <alexmaster9000> it worked
#2939 [18:25] <alexmaster9000> thanks
#2940 [18:25] <mattym> NP
#2941 [18:25] <alexmaster9000> bye
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#2953 [18:52] <Jimzy_> Anyone here?
#2954 [18:53] <mattym> Yes
#2955 [18:53] <Jimzy_> My email was hacked and I can't access my minecraft account
#2956 [18:53] <mattym> ??> Jimzy_ account/send-email
#2957 [18:53] <Absol> Jimzy_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2958 [18:53] <Absol> Jimzy_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2959 [18:53] <mattym> Jimzy_, And you will probably need to resecure your email account as well.
#2960 [18:57] <Jimzy_> There is no way I can re-secure my email
#2961 [18:57] <mattym> Jimzy_, Then fill that form out with as much info as you can.
#2962 [18:57] <Jimzy_> I've been trying for a week
#2963 [18:57] <Jimzy_> I just did
#2964 [18:57] <Jimzy_> Thanks for the help:)
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#2966 [18:58] * Sladen [Sladen@notlogged] has joined #minecrafthelp
#2967 [19:00] <Sladen> I am on windows 10 and I just got a new pc but for some reason when i look at many entities or large maps it becomes very laggy is there anything that I can do???
#2968 [19:01] * zaid [zaid@notlogged] has joined #minecrafthelp
#2969 [19:01] <zaid> hola alguien que me ayude?
#2970 [19:01] <mattym> Sladen, That will probably always happen in that situation
#2971 [19:02] <mattym> ??> zaid lang/es
#2972 [19:02] <Absol> zaid: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2973 [19:03] <zaid> Hello anyone to help me?
#2974 [19:03] <Sladen> it did not use to happen to me and im talking like when i am at a spawn of a server with like 12 other players and it only lags when I look in that direction
#2975 [19:03] <mattym> zaid, Explain the problem.
#2976 [19:03] <mattym> Sladen, Yes thats normal behavior, you can try lowering settings, but thats a fairly normal thing.
#2977 [19:04] * Wulf [Wulf@notlogged] has joined #minecrafthelp
#2978 [19:04] <Wulf> i need help again XD
#2979 [19:04] <mattym> Wulf, What happened now?
#2980 [19:04] <Wulf> run.bat will not open, and when it does its for .02 seconds
#2981 [19:05] <mattym> Wulf, For a server?
#2982 [19:05] <Wulf> yeah
#2983 [19:05] * Lin_2003 [Lin_2003@notlogged] has joined #minecrafthelp
#2984 [19:05] <mattym> Wulf, Can you copy the contents of it to paste.ubuntu.com and get me the link to it.
#2985 [19:05] <Lin_2003> http://paste.ubuntu.com/23890954/
#2986 [19:05] * Billy_ [Billy_@notlogged] has joined #minecrafthelp
#2987 [19:05] <zaid> i try to start section on minecraft.net and it does not enter. When I start on the page of mojang if I can enter. And when I open my minecraft launcher and try to start the section I can not either
#2988 [19:05] <Wulf> like my line for the .bat?
#2989 [19:05] * Sladen [Sladen@notlogged] has quit. (Quit: Web client closed)
#2990 [19:06] <mattym> Wulf, The line or lines inside
#2991 [19:06] <Lin_2003> my minecraft i press start it will crash
#2992 [19:06] <mattym> zaid, What error do you get when you try to log in?
#2993 [19:06] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#2994 [19:06] <mattym> Lin_2003, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22167
#2995 [19:06] <Wulf> http://paste.ubuntu.com/23890966/
#2996 [19:07] <Lin_2003> http://paste.ubuntu.com/23890954/
#2997 [19:07] <Lin_2003> ok
#2998 [19:07] <mattym> Wulf, Add a second line with the word pause
#2999 [19:07] <Billy_> So, my MC has trouble launching, it gets through 3 lines on the log and ends in "[12:03:21] [Client thread/INFO]: LWJGL Version: 2.9.4"
#3000 [19:07] <Wulf> pause
#3001 [19:07] <Wulf> just that?
#3002 [19:07] <mattym> Wulf, Then run it again, it should stay open and show you what is wrong
#3003 [19:07] <mattym> yes
#3004 [19:07] <mattym> ??> Billy_ win/dxdiag
#3005 [19:07] <Absol> Billy_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3006 [19:07] <zaid> An error prevented your request from processing
#3007 [19:07] <mattym> ??> zaid tools/hjt
#3008 [19:07] <Absol> zaid: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3009 [19:07] <Absol> zaid: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3010 [19:08] <Wulf> C:\Users\kelle\Desktop\Minecraft>java -Xmx2048M -Xms2048M -jar minecraft_server.1.11.2.jar nogui 'java' is not recognized as an internal or external command, operable program or batch file.
#3011 [19:08] <mattym> ??> Wulf java/1.8
#3012 [19:08] <Absol> Wulf: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#3013 [19:08] <mattym> Wulf, Download the 64-Bit version of Java from the link Absol posted
#3014 [19:08] * Adezbeal0408 [Adezbeal0408@notlogged] has joined #minecrafthelp
#3015 [19:08] <mattym> Wulf, Install it and restart your PC when its done. After that try to run the batch file again.
#3016 [19:09] * HorseFlyer [HorseFlyer@notlogged] has joined #minecrafthelp
#3017 [19:09] <Wulf> okay
#3018 [19:09] <Adezbeal0408> I reset my password and it says that I need to buy Minecraft again
#3019 [19:09] <mattym> Adezbeal0408, Where does it say that?
#3020 [19:10] * HorseFlyer [HorseFlyer@notlogged] has quit. (Client Quit)
#3021 [19:10] <Billy_> okay what do i do once i have the DxDiag file on my desktop
#3022 [19:10] <Adezbeal0408> I go to minecraft.net, login, and it says that I can buy Minecraft, even though I already have it.
#3023 [19:10] <mattym> Adezbeal0408, Make sure you are logging in with the correct account. THe account you used when you first purchased it.
#3024 [19:10] <mattym> Billy_, Read the rest of the directions in the link.
#3025 [19:11] <zaid> What program do I have to run?
#3026 [19:11] <mattym> zaid, The one Absol linked you, read the earlier instruction
#3027 [19:11] <Billy_> ?
#3028 [19:12] <Adezbeal0408> I didn't remember my password so I reset it and it reset it to a new account without Minecraft
#3029 [19:12] <mattym> Billy_, The instructions have more steps.
#3030 [19:13] <mattym> ??> Adezbeal0408 account/send-email
#3031 [19:13] <Absol> Adezbeal0408: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3032 [19:13] <Absol> Adezbeal0408: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3033 [19:13] <Billy_> http://paste.ubuntu.com/23890987/
#3034 [19:14] <mattym> Billy_, You need to copy the entire report.
#3035 [19:15] * Wulf [Wulf@notlogged] has quit. (Quit: Web client closed)
#3036 [19:15] <Billy_> what do you mean? that was everything that came up
#3037 [19:15] <mattym> Billy_, THe link you sent only has 60 lines, it should be a lot longer
#3038 [19:15] <mattym> Billy_, Go back to the file you saved, copy everything, and get a new link
#3039 [19:15] <Billy_> ill give it another shot
#3040 [19:16] <zaid> I have the link ready
#3041 [19:16] <mattym> zaid, I need it
#3042 [19:16] <Billy_> http://paste.ubuntu.com/23891003/
#3043 [19:16] <mattym> Billy_, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3044 [19:16] <mattym> Billy_, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3045 [19:17] <Billy_> ahk perfect, thanks heaps!
#3046 [19:18] <zaid> http://paste.ubuntu.com/23891008/
#3047 [19:18] <mattym> ??> zaid info/mcleaks
#3048 [19:18] <Absol> zaid: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#3049 [19:18] <Absol> zaid: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#3050 [19:18] <mattym> ??> zaid win/hosts/edit
#3051 [19:18] <Absol> zaid: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#3052 [19:18] <Absol> zaid: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#3053 [19:19] <Lin_2003> i download that intel driver,i install it,but it stop at last..
#3054 [19:19] <Lin_2003> need cancel it?
#3055 [19:20] <mattym> Lin_2003, No, you need to let it finish
#3056 [19:20] <Lin_2003> ok
#3057 [19:20] <Lin_2003> i don't know i download correct or no,i download is intel driver update
#3058 [19:21] <mattym> Lin_2003, The .exe file here https://downloadcenter.intel.com/download/22167
#3059 [19:21] <mattym> Lin_2003, If its still doing something, let it finish
#3060 [19:21] * Guest21866 [Guest21866@notlogged] has quit. (Ping timeout: 180 seconds)
#3061 [19:22] <zaid> Of course there was a new account on my pc
#3062 [19:23] * Lin_2003 [Lin_2003@notlogged] has quit. (Quit: Web client closed)
#3063 [19:24] * Billy_ [Billy_@notlogged] has quit. (Quit: Web client closed)
#3064 [19:27] <zaid> Ready delete the mojang entries.
#3065 [19:27] <zaid> and now?
#3066 [19:27] <mattym> zaid, Save the file and then try to log in.
#3067 [19:35] <zaid> Thanks problem solved
#3068 [19:35] * Hyprez [Hyprez@notlogged] has quit. (Ping timeout: 180 seconds)
#3069 [19:38] * zaid [zaid@notlogged] has quit. (Ping timeout: 180 seconds)
#3070 [19:42] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#3071 [19:42] * MamaSmurf [MamaSmurf@notlogged] has joined #minecrafthelp
#3072 [19:43] <MamaSmurf> hello my minecraft wont start keep crashing.
#3073 [19:43] <MamaSmurf> http://paste.ubuntu.com/23891115/
#3074 [19:44] <mattym> MamaSmurf, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22165/
#3075 [19:46] <MamaSmurf> its downloading give me a hot min
#3076 [19:52] * CraftyMiner1971 [CraftyMiner1971@notlogged] has joined #minecrafthelp
#3077 [19:52] <CraftyMiner1971> howdy yall
#3078 [19:53] <pie_flavor> CraftyMiner1971: Welcome back!
#3079 [19:53] <CraftyMiner1971> thanks pie_flavor
#3080 [19:53] <CraftyMiner1971> can you recommend where i can get a tnt launcher that automatically reloads?
#3081 [19:54] <CraftyMiner1971> i've searched several different places, and none are any good
#3082 [19:54] <pie_flavor> CraftyMiner1971: I seem to remember SethBling doing one.
#3083 [19:54] * SuicideSouls [SuicideSouls@notlogged] has joined #minecrafthelp
#3084 [19:54] <CraftyMiner1971> ok
#3085 [19:54] <SuicideSouls> Hello!
#3086 [19:54] <SuicideSouls> o
#3087 [19:55] <SuicideSouls> Hola
#3088 [19:55] <CraftyMiner1971> can you tell me where it is?
#3089 [19:55] <SuicideSouls> exit code 1 ! Help ME
#3090 [19:56] <pie_flavor> CraftyMiner1971: https://youtube.com/sethbling/
#3091 [19:56] <pie_flavor> SuicideSouls: And where do you see this appear?
#3092 [19:56] <CraftyMiner1971> i'm looking there now
#3093 [19:57] <SuicideSouls> In the minecraft console
#3094 [19:57] <pie_flavor> SuicideSouls: Can you please copy and paste the entire report to https://paste.ubuntu.com and put the link in chat?
#3095 [19:59] <SuicideSouls> What Is Sintax
#3096 [19:59] <SuicideSouls> ?
#3097 [20:00] <pie_flavor> SuicideSouls: Sintax is a misspelling of Syntax, which is the grammar of a specific textual construct.
#3098 [20:01] <SuicideSouls> https://paste.ubuntu.com/23891223/
#3099 [20:01] <pie_flavor> SuicideSouls: You don't need to bother with it, either.
#3100 [20:01] * slysnake96 [slysnake96@notlogged] has joined #minecrafthelp
#3101 [20:01] <pie_flavor> SuicideSouls: I regret to inform you that you haven't actually pasted anything relevant.
#3102 [20:02] <slysnake96> i get an error code when starting a modded client with minecraft i cant figure out what is wrong the exit code is (exit code -1073740791)
#3103 [20:02] <pie_flavor> SuicideSouls: I requested that you copy and paste the entire REPORT (the launcher log, what you referred to as the Minecraft console) into paste.ubuntu.com.
#3104 [20:02] <pie_flavor> ??> slysnake96 mods
#3105 [20:02] <Absol> slysnake96: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3106 [20:02] <Absol> slysnake96: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3107 [20:02] <CraftyMiner1971> thanks, pie_flavor
#3108 [20:02] <slysnake96> i am using the Wurst client and it wont even start?
#3109 [20:03] <slysnake96> [12:59:53 INFO]: Minecraft Launcher 1.6.73 (through bootstrap 100) started on windows... [12:59:53 INFO]: Current time is Jan 30, 2017 12:59:53 PM [12:59:53 INFO]: System.getProperty('os.name') == 'Windows 7' [12:59:53 INFO]: System.getProperty('os.version') == '6.1' [12:59:53 INFO]: System.getProperty('os.arch') == 'amd64' [12:59:53 INFO]: System.getProperty('java.version') == '1.8.0_25' [12:59:53 INFO]: System.getProperty('java.vendor') == 'Orac
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#3112 [20:03] <pie_flavor> slysnake96: Such a client is illegal to exist in the first place. And please read what Absol said.
#3113 [20:03] <slysnake96> nvm fucking assholes thanks for nothing
#3114 [20:03] <Absol> slysnake96: Please keep it civil
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#3116 [20:04] <Luke> Minecraft is sexiest and racist there's only 1 black character and u can only play as miss clause and not santa clause I would like it if u would not be sexist or racist
#3117 [20:04] * Lord_Ralex kicked Luke from #minecrafthelp (Reason: uke :Luke)
#3118 [20:05] <pie_flavor> that was fantastic
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#3125 [20:34] <Country> Im unable to log into mojang and minecraft.net and the launcher ive tried literally everything and it just gives my an invalid username/password and it does it to every account i own
#3126 [20:34] <pie_flavor> ??> Country login/throttle
#3127 [20:34] <Absol> Country: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3128 [20:34] <Absol> Country: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#3129 [20:35] <Country> All my logins are correct cause others can log into my account
#3130 [20:35] <Country> its been like this for a week now
#3131 [20:36] <pie_flavor> Country: A lockout on your _network_, not on your account
#3132 [20:36] <Country> How do i fix it?
#3133 [20:36] <pie_flavor> Country: Read what Absol said.
#3134 [20:37] * WolfSpirit80 [WolfSpirit80@notlogged] has joined #minecrafthelp
#3135 [20:37] <Country> And what if it doesnt work?
#3136 [20:37] <GreyVulpine> It will.
#3137 [20:37] <pie_flavor> Country: Then you come back here, and say that it didn't work.
#3138 [20:38] <WolfSpirit80> Evening everyone
#3139 [20:38] <pie_flavor> WolfSpirit80: Good afternoon.
#3140 [20:38] <Country> Okay thank you!
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#3142 [20:38] <WolfSpirit80> anyone know a fix for "Game ended with bad state (exit code -1073740791)"?
#3143 [20:39] <pie_flavor> WolfSpirit80: The latest nVidia drivers for Windows have an error which prevents the game from launching and results in the exit code -1073740791. Would you like to install an older driver, or install the latest one without 3DVision capabilities?
#3144 [20:39] <WolfSpirit80> which would be best?
#3145 [20:39] <pie_flavor> WolfSpirit80: Up to you. Do you have any games you need to run in 3D?
#3146 [20:40] <WolfSpirit80> depends what 3D you mean cause most games are 3 dimensional
#3147 [20:40] <WolfSpirit80> including Minecraft
#3148 [20:41] <pie_flavor> WolfSpirit80: Pop-out 3D. Like red-blue or polarized.
#3149 [20:41] <pie_flavor> WolfSpirit80: The same way some movies are 3D.
#3150 [20:41] <WolfSpirit80> oh, didn't even know there were 3D games, haha
#3151 [20:42] <pie_flavor> WolfSpirit80: I'll take that as a 'it's good' then.
#3152 [20:42] <pie_flavor> ??> WolfSpirit80 win/dxdiag
#3153 [20:42] <Absol> WolfSpirit80: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3154 [20:44] <WolfSpirit80> lhttp://paste.ubuntu.com/23891396/
#3155 [20:44] <WolfSpirit80> http://paste.ubuntu.com/23891396/
#3156 [20:44] <pie_flavor> I won't be able to respond for a little bit; if someone else wants to take this go ahead
#3157 [20:45] <pie_flavor> like 5 minutes or so
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#3160 [20:45] <mattym> WolfSpirit80, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113442 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3161 [20:46] <WolfSpirit80> downloading now, thanks
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#3165 [20:59] <WolfSpirit80> Thanks for the quick help guys... much appreciated. Game is loading again
#3166 [20:59] <pie_flavor> No problemo.
#3167 [20:59] <WolfSpirit80> Have a great night
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#3180 [21:10] <TinTiger> How do I reset my mc email
#3181 [21:11] <OgVariety> I cant login
#3182 [21:11] <TinTiger> same lmao
#3183 [21:11] <mattym> OgVariety, What happens when you try?
#3184 [21:11] <mattym> TinTiger, ^
#3185 [21:11] <OgVariety> Sorry but we couldnt connect to the servers
#3186 [21:11] <TinTiger> Im like 99% sure my account was comprimised
#3187 [21:11] <TinTiger> :/
#3188 [21:11] <mattym> ??> OgVariety tools/hjt
#3189 [21:11] <Absol> OgVariety: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3190 [21:11] <Absol> OgVariety: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3191 [21:11] <mattym> TinTiger, What happens when you try to log in?
#3192 [21:11] <TinTiger> reset my password but nothing it working
#3193 [21:12] <TinTiger> I cant log in
#3194 [21:12] <mattym> TinTiger, Do you get the password reset email, and are you able to complete changing it?
#3195 [21:12] <TinTiger> Ya i changed it
#3196 [21:12] <mattym> ??> TinTiger login/throttle
#3197 [21:12] <Absol> TinTiger: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3198 [21:12] <Absol> TinTiger: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#3199 [21:12] <TinTiger> nah its my email
#3200 [21:12] <TinTiger> i swear
#3201 [21:13] <mattym> TinTiger, If it was your email, you wouldnt get the resets.
#3202 [21:13] <mattym> TinTiger, Read the info Absol wrote.
#3203 [21:13] <TinTiger> ah so i gotta wait
#3204 [21:13] <TinTiger> then reset again
#3205 [21:13] <mattym> Yes
#3206 [21:13] <TinTiger> :/
#3207 [21:14] <TinTiger> alright thanks
#3208 [21:14] <TinTiger> How would I go about reseting my email anyways?
#3209 [21:15] <mattym> TinTiger, If you attempt anything right now, you will only reset the lockout.
#3210 [21:15] <TinTiger> damn
#3211 [21:15] <mattym> TinTiger, You need access to the account to be able to change it.
#3212 [21:15] <OgVariety> so i should wait an hour
#3213 [21:15] <OgVariety> like an exact hour bc ill set a timer lol
#3214 [21:15] <TinTiger> Ya ill just do it in the mornin
#3215 [21:15] <mattym> OgVariety, No, do the instructions Absol wrote to you.
#3216 [21:15] * TinTiger [TinTiger@notlogged] has quit. (Quit: Web client closed)
#3217 [21:16] <OgVariety> i clicked the link it didnt say i agree or anything it just gave me like a page that said subject and title idk what it wants me to write lol
#3218 [21:16] <mattym> OgVariety, Read all the instructions Absol wrote.
#3219 [21:17] <mattym> ??> OgVariety tools/hjt
#3220 [21:17] <Absol> OgVariety: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3221 [21:17] <Absol> OgVariety: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3222 [21:17] <OgVariety> okay
#3223 [21:21] <OgVariety> do i just send the whole notepad?
#3224 [21:22] <mattym> OgVariety, No, copy its content to the site Absol instructed you to
#3225 [21:22] <OgVariety> ik but i copy it all to the site
#3226 [21:22] <mattym> Yes
#3227 [21:23] <OgVariety> i pasted it
#3228 [21:23] <mattym> OgVariety, Need the link/url to it
#3229 [21:24] <OgVariety> send it in the chat?
#3230 [21:24] <OgVariety> http://paste.ubuntu.com/23891519/
#3231 [21:25] <mattym> ??> OgVariety info/mcleaks
#3232 [21:25] <Absol> OgVariety: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#3233 [21:25] <Absol> OgVariety: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#3234 [21:25] <mattym> ??> OgVariety win/hosts/edit
#3235 [21:25] <Absol> OgVariety: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#3236 [21:25] <Absol> OgVariety: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#3237 [21:26] <OgVariety> okay i got it thanks guys :)
#3238 [21:26] <OgVariety> okay i got it thanks guys :)
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#3243 [21:48] <BGL> Hi I'm trying to launch minecraft but it keeps jumping to Game Output page showing Completely ignored arguments: [--nativeLauncherVersion, 307] and [OptiFine] (Reflector) Method not pesent: net.minecraft.gf.setLightOpacity
#3244 [21:48] <mattym> ??> BGL mods
#3245 [21:48] <Absol> BGL: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3246 [21:48] <Absol> BGL: For support, you may /join #ftb (except for Optifine), contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3247 [21:50] * Ragnoff [Ragnoff@notlogged] has quit. (Ping timeout: 180 seconds)
#3248 [21:50] <BGL> alright thanks
#3249 [21:53] * BGL [BGL@notlogged] has quit. (Ping timeout: 180 seconds)
#3250 [22:25] * Yoshi [Yoshi@notlogged] has joined #minecrafthelp
#3251 [22:25] <Yoshi> When i run minecraft, the launcher opens but i cant run in any version. It just sends me back to the launcher
#3252 [22:25] <Anna> there you go
#3253 [22:25] <Anna> do you get a crash report?
#3254 [22:25] <Yoshi> not much
#3255 [22:25] <pie_flavor> ??> Yoshi paste
#3256 [22:25] <Absol> Yoshi: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#3257 [22:25] <Yoshi> Completely ignored arguments: [--nativeLauncherVersion, 307] [21:25:34] [Client thread/INFO]: Setting user: WhySalty [21:25:34] [Client thread/INFO]: (Session ID is <censored>) [21:25:36] [Client thread/INFO]: LWJGL Version: 2.9.4
#3258 [22:25] <Yoshi> thats it
#3259 [22:25] <pie_flavor> Yoshi: Read what Absol said.
#3260 [22:26] <Yoshi> http://paste.ubuntu.com/23891749/
#3261 [22:26] <pie_flavor> Yoshi: Which tab is this from?
#3262 [22:26] <Yoshi> game output
#3263 [22:26] <mattym> ??> Yoshi win/dxdiag
#3264 [22:26] <Yoshi> in the launcher
#3265 [22:26] <Absol> Yoshi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3266 [22:27] <Yoshi> http://paste.ubuntu.com/23891758/
#3267 [22:28] <mattym> Yoshi, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3268 [22:28] <mattym> Yoshi, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
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#3271 [22:43] * MasterChief1852 [MasterChief1852@notlogged] has joined #minecrafthelp
#3272 [22:45] <MasterChief1852> hi, so im having trouble accessing mc right now. i can bring up the start screen but if i try to start a new world or just open an old one the game crashes
#3273 [22:45] <MasterChief1852> and rverts to the mc launcher
#3274 [22:45] <pie_flavor> MasterChief1852: Turn off VBOs in video settings.
#3275 [22:47] <MasterChief1852> no luck
#3276 [22:47] <mattym> ??> MasterChief1852 launcher/game-output
#3277 [22:47] <Absol> MasterChief1852: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#3278 [22:47] <Absol> MasterChief1852: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3279 [22:48] <mattym> MasterChief1852, Get the log Absol asked for after the game has closed out and returned to the launcher
#3280 [22:49] <MasterChief1852> http://paste.ubuntu.com/23891820/
#3281 [22:49] <mattym> ??> MasterChief1852 tools/hjt
#3282 [22:49] <Absol> MasterChief1852: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3283 [22:49] <Absol> MasterChief1852: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3284 [22:50] <MasterChief1852> before i do that, is there a possibility that a surface pro 4 just cant process mc?
#3285 [22:50] <mattym> MasterChief1852, It should be able to, this looks like a different issue.
#3286 [22:51] <pie_flavor> MasterChief1852: Nearly everything can 'process' MC. Even a Chromebook, with enough hackery.
#3287 [22:52] <MasterChief1852> http://paste.ubuntu.com/23891828/
#3288 [22:52] <mattym> ??> MasterChief1852 win/covenant-eyes
#3289 [22:52] <Absol> MasterChief1852: If you are using the Covenant Eyes software. Log into your Covenant Eyes account here: https://covenanteyes.com/myaccount/login/ and go to the Downloads section, make sure you download and use version 7.2.22 or newer.
#3290 [22:52] <Absol> MasterChief1852: If you have a much older version of Covenant Eyes(4.5.3 or older), uninstall Covenant Eyes and then install it again with the most recent version.
#3291 [22:53] <mattym> MasterChief1852, Try the info Absol wrote, but lately it seems like the software has to be completely stopped in order for the game to work.
#3292 [23:05] * skyfyre0 [skyfyre0@notlogged] has joined #minecrafthelp
#3293 [23:06] <skyfyre0> Game fails to launch, gives me the error Game ended with bad state (exit code -1073740791)
#3294 [23:06] <mattym> ??> skyfyre0 win/dxdiag
#3295 [23:06] <Absol> skyfyre0: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3296 [23:08] <skyfyre0> like this? http://paste.ubuntu.com/23891968/
#3297 [23:09] <mattym> skyfyre0, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3298 [23:09] <mattym> skyfyre0, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3299 [23:13] * sususususan [sususususan@notlogged] has joined #minecrafthelp
#3300 [23:15] <sususususan> i cannot enter the game,I click play but it doesnot work,it also said sometjing like game output
#3301 [23:15] <mattym> ??> sususususan launcher/log
#3302 [23:15] <Absol> sususususan: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3303 [23:15] <Absol> sususususan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3304 [23:20] <sususususan> ok i did it
#3305 [23:20] <mattym> sususususan, I need the link/url to the page you made
#3306 [23:22] <sususususan> paste.ubuntu.com/23892016/
#3307 [23:22] <mattym> ??> sususususan win/dxdiag
#3308 [23:22] <Absol> sususususan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3309 [23:26] * laboblox [laboblox@notlogged] has joined #minecrafthelp
#3310 [23:26] <sususususan> paste.ubuntu.com/23892028/
#3311 [23:27] <mattym> sususususan, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3312 [23:27] <mattym> sususususan, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113444 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3313 [23:28] <laboblox> the error ERROR]: Game ended with bad state (exit code -1073740791)" doesn't seem to be anywhere on the internet.. but it must have a meaning to help me fix it...
#3314 [23:28] <mattym> ??> laboblox win/dxdiag
#3315 [23:28] <Absol> laboblox: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3316 [23:30] <laboblox> http://paste.ubuntu.com/23892037/
#3317 [23:30] <mattym> laboblox, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the previous version.
#3318 [23:30] <mattym> laboblox, download the previous driver found here http://www.nvidia.com/download/driverResults.aspx/113448 , Install the driver and select the Custom install when asked, and choose to use the Clean Install option.
#3319 [23:30] <laboblox> ah
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#3321 [23:31] <laboblox> vanilla seemedto work fine, but anything with any sortofmod would just crash
#3322 [23:31] <mattym> laboblox, Yeah its had mixed results
#3323 [23:32] <laboblox> thankyou!
#3324 [23:34] * skyfyre0 [skyfyre0@notlogged] has joined #minecrafthelp
#3325 [23:36] <sususususan> It
#3326 [23:37] <sususususan> It worked! Thank you so much mattym!
#3327 [23:37] <mattym> sususususan, Excellent, enjoy!
#3328 [23:38] * skyfyre0 [skyfyre0@notlogged] has quit. (Ping timeout: 180 seconds)
#3329 [23:39] <laboblox> what's up with the latest version of invidia being broken anyway?
#3330 [23:40] <mattym> laboblox, They released it without extensive testing I suppose.
#3331 [23:40] * sususususan [sususususan@notlogged] has quit. (Ping timeout: 180 seconds)
#3332 [23:41] <laboblox> downgrade is a success..!
#3333 [23:41] <laboblox> your support saved me a ton of stress
#3334 [23:41] <laboblox> manythanks
#3335 [23:41] <mattym> NP