#1 [00:01] <gun> okay
#2 [00:01] <gun> thank you verymuch!
#3 [00:01] <CubeTheThird> no problem :3
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#7 [00:18] <Fire_Skilzz> hello
#8 [00:18] <Fire_Skilzz> could you help me
#9 [00:18] <Kirito> ??> Fire_Skilzz ask
#10 [00:18] <Absol> Fire_Skilzz: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#11 [00:18] <Absol> Fire_Skilzz: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#12 [00:18] <Fire_Skilzz> mI need help
#13 [00:19] <Kirito> Fire_Skilzz: Please read what Absol said.
#14 [00:19] <Fire_Skilzz> minecraft is crashed
#15 [00:19] <Kirito> ??> Fire_Skilzz launcher/crash-log
#16 [00:19] <Absol> Fire_Skilzz: We need to see your crash log, which appears after a crash.
#17 [00:19] <Absol> Fire_Skilzz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#18 [00:19] <Fire_Skilzz> http://paste.ubuntu.com/23916460/
#19 [00:21] <Kirito> Fire_Skilzz: Sorry, your operating system doesn't support your graphics card. Your options are downgrading to Windows 7, replacing your graphics card (if desktop), or replacing your computer.
#20 [00:21] <Fire_Skilzz> Ok
#21 [00:27] * jbt123 [jbt123@notlogged] has joined #minecrafthelp
#22 [00:28] <jbt123> my minecraft laucher opens but when i click play the launcher comes back up i check the launcher log it says counldnt delete
#23 [00:29] <jbt123> [17:27:57 INFO]: Minecraft Launcher 1.6.76 (through bootstrap 100) started on windows... [17:27:57 INFO]: Current time is Feb 3, 2017 5:27:57 PM [17:27:57 INFO]: System.getProperty('os.name') == 'Windows 10' [17:27:57 INFO]: System.getProperty('os.version') == '10.0' [17:27:57 INFO]: System.getProperty('os.arch') == 'amd64' [17:27:57 INFO]: System.getProperty('java.version') == '1.8.0_25' [17:27:57 INFO]: System.getPropert
#24 [00:29] <jbt123> [17:27:57 INFO]: Minecraft Launcher 1.6.76 (through bootstrap 100) started on windows... [17:27:57 INFO]: Current time is Feb 3, 2017 5:27:57 PM [17:27:57 INFO]: System.getProperty('os.name') == 'Windows 10' [17:27:57 INFO]: System.getProperty('os.version') == '10.0' [17:27:57 INFO]: System.getProperty('os.arch') == 'amd64' [17:27:57 INFO]: System.getProperty('java.version') == '1.8.0_25' [17:27:57 INFO]: System.getPropert
#25 [00:29] <jbt123> ok well its not pasting the problem
#26 [00:29] <mattym> ??> jbt123 launcher/log
#27 [00:29] <Absol> jbt123: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#28 [00:29] <Absol> jbt123: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#33 [00:32] <mattym> jbt123, Did you see the instructions Absol gave you?
#34 [00:33] <jbt123> [17:28:17 INFO]: Looking for orphaned versions to clean up... [17:28:18 INFO]: Looking for old natives & assets to clean up... [17:28:25 ERROR]: Game ended with bad state (exit code -1073740791) [17:28:25 INFO]: Ignoring visibility rule and showing launcher due to a game crash [17:28:25 INFO]: Deleting C:\Users\jbt123\AppData\Roaming\.minecraft\versions\1.11.2\1.11.2-natives-529139957002919 [17:28:25 WARN]: Couldn't delete
#35 [00:33] <jbt123> thats the issue m having with minecraft
#36 [00:33] <mattym> ??> jbt123 launcher/log
#37 [00:33] <Absol> jbt123: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#38 [00:33] <Absol> jbt123: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#39 [00:34] <jbt123> [17:28:17 INFO]: Looking for orphaned versions to clean up... [17:28:18 INFO]: Looking for old natives & assets to clean up... [17:28:25 ERROR]: Game ended with bad state (exit code -1073740791) [17:28:25 INFO]: Ignoring visibility rule and showing launcher due to a game crash [17:28:25 INFO]: Deleting C:\Users\jbt123\AppData\Roaming\.minecraft\versions\1.11.2\1.11.2-natives-529139957002919 [17:28:25 WARN]: Couldn't delete
#40 [00:34] <mattym> jbt123, Next time, read the instructions you were given
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#47 [01:06] <Woosh_> Hello guys , i have a problem with my game not launching , if anyone could help would be great
#48 [01:06] <mattym> Woosh_, What happens when you try?
#49 [01:07] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#50 [01:08] <Woosh_> When i click the "Play" button , game screen doesnt open and it opens up a "Game output" tab saying
#51 [01:08] <Woosh_> Completely ignored arguments: [--nativeLauncherVersion, 1182] [09:06:29] [Client thread/INFO]: Setting user: Woosh_ [09:06:30] [Client thread/INFO]: LWJGL Version: 2.9.4
#52 [01:08] <mattym> ??> Woosh_ launcher/log
#53 [01:08] <Absol> Woosh_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#54 [01:08] <Absol> Woosh_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#55 [01:08] <mattym> Woosh_, Can you get the info Absol wrote instructions for
#56 [01:09] <Woosh_> https://paste.ubuntu.com/23916692/
#57 [01:09] <Woosh_> This one right ?
#58 [01:09] <mattym> Yeah
#59 [01:09] <mattym> Woosh_, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
#60 [01:10] <Woosh_> Can you post the official site please ?
#61 [01:10] <Woosh_> ill get to the download myself :)
#62 [01:10] <mattym> One moment
#63 [01:10] <Woosh_> Thanks
#64 [01:10] * techno156 [techno156@notlogged] has joined #minecrafthelp
#65 [01:11] <mattym> http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#66 [01:11] <Woosh_> Thanks a lot
#67 [01:11] <Woosh_> ill check , and will keep you updated
#68 [01:14] * jbt123 [jbt123@notlogged] has joined #minecrafthelp
#69 [01:14] <jbt123> i have a peoblwm with my natives file
#70 [01:15] <jbt123> it tell me it cant open it
#71 [01:15] <mattym> jbt123, Has the issue changed since earlier?
#72 [01:15] <jbt123> no not yet
#73 [01:15] <jbt123> do u want to see launcher log
#74 [01:16] <mattym> jbt123, This time, paste it to the site.
#75 [01:17] * endcities [endcities@notlogged] has joined #minecrafthelp
#76 [01:17] <endcities> where are the end cities
#77 [01:18] <mattym> endcities, Read all the info here http://minecraft.gamepedia.com/End_city
#78 [01:18] <jbt123> what webistr?
#79 [01:18] <mattym> ??> jbt123 launcher/log
#80 [01:18] <Absol> jbt123: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#81 [01:18] <Absol> jbt123: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#82 [01:18] <mattym> endcities, You will also need to look at this http://minecraft.gamepedia.com/End_gateway_portal
#83 [01:19] <endcities> I just spent 20 minutes flying around the end and all there was was this dumb purple coral booshit
#84 [01:19] <Absol> endcities: Please keep it civil
#85 [01:19] <endcities> where are my end cities
#86 [01:19] <jbt123> [18:14:36 INFO]: Finished downloading C:\Users\jbt123\AppData\Roaming\.minecraft\libraries\io\netty\netty-all\4.0.23.Final\netty-all-4.0.23.Final.jar for job 'Version & Libraries': Local file matches hash, using that [18:14:36 INFO]: Finished downloading C:\Users\jbt123\AppData\Roaming\.minecraft\libraries\com\ibm\icu\icu4j-core-mojang\51.2\icu4j-core-mojang-51.2.jar for job 'Version & Libraries': Local file matches hash,
#87 [01:19] <endcities> how do I get my money back, but keep the game
#88 [01:19] <jbt123> thats the last few lines
#89 [01:19] <mattym> endcities, Read the info on how to find them. Its a game of random generation
#90 [01:19] <mattym> jbt123, Read the instructions you were given.
#91 [01:20] <mattym> jbt123, I told you we need you to use the paste site
#92 [01:20] <endcities> Its a game of random ways to screw me
#93 [01:20] <mattym> jbt123, The lods are too long for the chat.
#94 [01:20] <jbt123> ywH SORRY
#95 [01:20] <jbt123> http://paste.ubuntu.com/23916717/
#96 [01:20] <mattym> jbt123, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#97 [01:20] <jbt123> sorry hahah go it now
#98 [01:21] <endcities> https://www.reddit.com/r/Minecraft/comments/4j94iw/fuck/
#99 [01:21] * Absol kicked endcities from #minecrafthelp (Reason: ndcities :Keep it civilized, you are just a human being)
#100 [01:21] * endcities [endcities@notlogged] has joined #minecrafthelp
#101 [01:21] <jbt123> so that shoudl fix it ?
#102 [01:21] <endcities> I cant find any endcities
#103 [01:21] <endcities> https://www.reddit.com/r/Minecraft/comments/4j94iw/fuck/
#104 [01:21] * Absol kicked endcities from #minecrafthelp (Reason: ndcities :Keep it civilized, you are just a human being)
#105 [01:21] <mattym> jbt123, Yes
#106 [01:21] * endcities [endcities@notlogged] has joined #minecrafthelp
#107 [01:22] <endcities> https://www.fulltimefamilies.com/the-traveling-travs-blog/top-ten-reasons-i-hate-minecraft/
#108 [01:22] <endcities> I cant find endcities
#109 [01:22] <endcities> help me
#110 [01:22] <Andrio> /locate EndCity
#111 [01:22] <endcities> f mojang
#112 [01:22] <Andrio> F spammers.
#113 [01:23] <endcities> are you getting paid to do this
#114 [01:23] <Andrio> no.
#115 [01:23] <endcities> good
#116 [01:23] <endcities> f you
#117 [01:23] <endcities> get a job
#118 [01:23] <jbt123> what the heck is happneing
#119 [01:23] * Espercorn kicked endcities from #minecrafthelp (Reason: ndcities :(Andrio) Buh-bye.)
#120 [01:23] <Andrio> that.
#121 [01:24] <jbt123> thanks mattym ill let u know when it downloads
#122 [01:27] <urielsalis> oh Andrio, why didnt you told us you could kick iwth espernet ;-;
#123 [01:28] <Andrio> I thought you knew... :o
#124 [01:28] <Andrio> Sorry.
#125 [01:32] * Endcitay_ [Endcitay_@notlogged] has joined #minecrafthelp
#126 [01:33] <Endcitay_> Where's the end cities. All i see is coral and endymen
#127 [01:34] <techno156> Endcitay_, find the bedrock portal thingies floating around
#128 [01:34] <Endcitay_> Where they be hiding
#129 [01:34] <Endcitay_> I broke it
#130 [01:34] <techno156> they're pretty high up, and are fairly small
#131 [01:34] <Endcitay_> Where's absol
#132 [01:34] <techno156> then toss an ender pearl through the centre
#133 [01:34] * Speedtia33 [Speedtia33@notlogged] has joined #minecrafthelp
#134 [01:34] <techno156> otherwise, you may be able to bridge across
#135 [01:35] <techno156> will take a long time to get there, though
#136 [01:35] * Jerry_ [Jerry_@notlogged] has joined #minecrafthelp
#137 [01:35] <Andrio> Someone did it with one of those slime block perpetual motion machines.
#138 [01:35] <Endcitay_> Whats an eye of ender
#139 [01:35] * Speedtia33 [Speedtia33@notlogged] has quit. (Client Quit)
#140 [01:35] <Andrio> http://minecraft.gamepedia.com/Eye_of_Ender
#141 [01:36] <Endcitay_> Wait I dont have a internet
#142 [01:36] <Jerry_> Hi there. I was also having the same problems. I cannot locate the end cities despite flying around in the End City biome (?) for 20 minutes.
#143 [01:37] <Endcitay_> F u jerry they're helping me
#144 [01:37] <Jerry_> Whoa there.
#145 [01:37] <Endcitay_> You whoa there
#146 [01:37] <Endcitay_> Why do you suck at mc noob
#147 [01:37] <Endcitay_> Faze clan
#148 [01:37] <Jerry_> I'm trying to be civil. I was using the username endcity earlier and got no help whatsoever.
#149 [01:38] <Endcitay_> Help
#150 [01:38] <urielsalis> ?? irc/multitasking
#151 [01:38] <Absol> irc/multitasking: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#152 [01:38] <urielsalis> Jerry_, Endcitay_ stop fighting or neither of you are going to get helped
#153 [01:39] <urielsalis> Being here is a priviliege, not a right
#154 [01:39] <Endcitay_> I wont help you if you help him
#155 [01:39] <urielsalis> Jerry_, Endcitay_ also, same ipblock, atleast hide it dude
#156 [01:39] <Jerry_> My apologies.
#157 [01:39] <Endcitay_> Naw
#158 [01:39] <Endcitay_> F u
#159 [01:39] <Endcitay_> Noob
#160 [01:39] <Endcitay_> Faze clan 4 lyfe
#161 [01:39] <Endcitay_> Call of duty 500
#162 [01:39] <urielsalis> you are both from michigan
#163 [01:39] <Endcitay_> Advanced f minecraft
#164 [01:39] <Jerry_> Welp. So much for being polite.
#165 [01:40] <Endcitay_> Get off my internets
#166 [01:40] <urielsalis> Endcitay_, logged in 39 s ago from webchat@66.87.115.244Michigan, United States
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#169 [01:46] <Woosh_> mattym , thanks a lot !
#170 [01:46] <Woosh_> worked
#171 [01:46] <mattym> Woosh_, np
#172 [01:46] <Woosh_> have a good day , or night
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#175 [02:30] <Luke> I just reset my password and it says thats its the wrong password
#176 [02:33] <Andrio> ??> Luke login/throttle
#177 [02:33] <Absol> Luke: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#178 [02:33] <Absol> Luke: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#179 [02:34] * herobrine2410 [herobrine2410@notlogged] has joined #minecrafthelp
#180 [02:35] <herobrine2410> i own minecraft and play eveyday, but when i try to go to my profile it tells me i don't own minecraft?
#181 [02:36] <Andrio> herobrine2410, are you sure you're using the correct email address?
#182 [02:36] <herobrine2410> yes
#183 [02:37] <Andrio> herobrine2410, what's your Minecraft profile name?
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#185 [02:37] <herobrine2410> herobrine2410
#186 [02:39] <Andrio> well, that's still there.
#187 [02:39] <Andrio> Perhaps your account was stolen.
#188 [02:40] <herobrine2410> ok i got it, my lil sis ereased a letter from my e-mail., thanks
#189 [02:40] <herobrine2410> lol
#190 [02:40] <Andrio> oh
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#195 [03:12] <nard> Is the 1.5.2 and prior versions not working for anybody else?
#196 [03:14] <GreyVulpine> We don't provide support for older versions here
#197 [03:15] <nard> have your turned off the login for 1.5.2 and prior?
#198 [03:17] <urielsalis> We are not Mojang
#199 [03:17] <urielsalis> And no
#200 [03:18] <nard> well can anybody get onto 1.5.2?
#201 [03:18] <nard> even just try?
#202 [03:19] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#203 [03:20] <GreyVulpine> nard - 1.5.2 works fine here.
#204 [03:22] <nard> 152 just crashed on me
#205 [03:22] <GreyVulpine> nard - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#206 [03:22] <nard> apperently 147 is working too?
#207 [03:22] <nard> never fails to get somebody to look, it fixes itself
#208 [03:23] <nard> thank you greyvulpine
#209 [03:23] <GreyVulpine> Um, sure, anytime.
#210 [03:24] <nard> :3
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#217 [04:00] <Cozza_> Hello i just installed minecraft after reset my pc and when i try and launch it it says Failed to download file. lwjgl-platform-2.9.1-natives-windows.ja
#218 [04:00] <Cozza_> r
#219 [04:02] <Chromaryu> ??> Cozza_ tools/hjt
#220 [04:02] <Absol> Cozza_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#221 [04:02] <Absol> Cozza_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#222 [04:09] * yhyh [yhyh@notlogged] has joined #minecrafthelp
#223 [04:11] <yhyh> How to solve "Downloading native launcher" is not progressing...?
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#239 [04:35] <Ishimaru_Rei> Minecraft crash when I start the game with de exit code -1073740791 when I wanna start Minecraft. What do I do please ?
#240 [04:36] * FlyOnTheWall [FlyOnTheWall@notlogged] has joined #minecrafthelp
#241 [04:40] <GreyVulpine> Ishimaru_Rei - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#242 [04:41] <Ishimaru_Rei> thanks GreyVulpine, I try this
#243 [04:43] * titttotet [titttotet@notlogged] has joined #minecrafthelp
#244 [04:44] <Ishimaru_Rei> http://paste.ubuntu.com/23917312/
#245 [04:45] <GreyVulpine> Ishimaru_Rei - Download and install the nvidia hotfix from: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#246 [04:46] <Ishimaru_Rei> I download this but I have a low inernet collection :)
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#255 [04:49] <titttotet> http://paste.ubuntu.com/23917306/
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#258 [04:51] <titttotet> is there sbd help me fix this pls http://paste.ubuntu.com/23917306/
#259 [04:51] <titttotet> my minecraft always crashes
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#262 [05:11] <Maria182> I bought minecraft last night for my laptop and the game will not run, it just doesn't respond and closes itself.
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#265 [05:42] <Rowyc> Hello.
#266 [05:43] <Rowyc> I haven't played mc for a while, but my account is worth a shit ton of money as i donated thousands of cash to servers.
#267 [05:43] <Absol> Rowyc: Please keep it civil
#268 [05:43] <Rowyc> I have forgot my pass
#269 [05:43] <Rowyc> and when i tried to migrate it, i won't get an email from u to my email.
#270 [05:45] <GreyVulpine> Rowyc - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#274 [05:55] <TheUltimaat> hello
#275 [05:55] <TheUltimaat> I have a problem with minecraft
#276 [05:56] <TheUltimaat> I have a hp computer with a gtx960 card from geforce. I updated everything with the geforce program I have on my pc. I have removed java and reinstalled it. En also I have tried every download of minecraft availeble on the website.
#277 [05:56] <TheUltimaat> but still when the game starts
#278 [05:57] <TheUltimaat> It looks like its starting and than comes back to the start button
#279 [05:57] <GreyVulpine> You updated the nvidia drivers to 378.49?
#280 [05:58] <TheUltimaat> yes everything on the pc is updated
#281 [05:58] <GreyVulpine> TheUltimaat - Download and install the nvidia hotfix from: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#282 [05:58] <GreyVulpine> 378.49 has a known bug with java and minecraft.
#283 [05:58] <TheUltimaat> allright Ill check that out :) thnx man
#284 [06:00] <TheUltimaat> do I have to delete my other nvidia program?
#285 [06:00] * dexteratus [dexteratus@notlogged] has joined #minecrafthelp
#286 [06:00] <GreyVulpine> No.
#287 [06:00] <TheUltimaat> nice im downloading it right now.
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#293 [06:08] <TheUltimaat> yoo man
#294 [06:08] <TheUltimaat> thnx alot!
#295 [06:08] <TheUltimaat> you are a boss!
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#298 [06:25] <NIgel22> Die heruntergeladene Datei konnte nicht gespeichert werden. 1.8.json I CANT PLAY HELP !
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#302 [06:33] <Berenost> anyone live in here?
#303 [06:35] * Fernanda [Fernanda@notlogged] has joined #minecrafthelp
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#306 [06:39] <OttoMacek> Hello, I cannot find invoice for my minecraft...
#307 [06:39] <DarkMonstr> Hello
#308 [06:39] <OttoMacek> where Can I find it?
#309 [06:39] <DarkMonstr> i need help with my minecraft. i can't connect to any server when i'm on 1.9+
#310 [06:40] <OttoMacek> Hello, I cannot find invoice for my minecraft. I need an invoice for the purchase - can I download it somewhere?
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#313 [06:41] <OttoMacek> Hello, I cannot find invoice for my minecraft. I need an invoice for the purchase - can I download it somewhere?
#314 [06:44] <OttoMacek> Hello, I cannot find invoice for my minecraft. I need an invoice for the purchase - can I download it somewhere?
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#320 [06:55] <techno156> OttoMacek, no
#321 [06:55] <techno156> it should be in the e-mail registered to the account though, depending on where your purchased it
#322 [06:56] <techno156> oh, they left
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#331 [07:17] <Fernanda> Thanks for the message- we'll get back to you as soon as possible! In the meantime, be sure to check out our Knowledge Base which has answers to a lot of our most frequently asked questions.
#332 [07:18] <Fernanda> Hello I understand the game for the game problem, I already did all the processes directly with google and the game still does not work, it is installed on the phone but it does not open, the screen of the phone goes black and back to the tele starts or to the Google play screen. I need your help solving this game problem. The purchase was made through a mobile phone with android moto G4 play system. When buying the game google store informs that an
#333 [07:19] <Fernanda> Hello I understand the game for the game problem, I already did all the processes directly with google and the game still does not work, it is installed on the phone but it does not open, the screen of the phone goes black and back to the tele starts or to the Google play screen. I need your help solving this game problem. The purchase was made through a mobile phone with android moto G4 play system. When buying the game google store informs that an
#334 [07:19] <Fernanda> Anyone ever heard of me?
#335 [07:20] * SletoonTV [SletoonTV@notlogged] has joined #minecrafthelp
#336 [07:20] <SletoonTV> I got an Error: Game ended with bad state (exit code -1073740791)
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#341 [07:30] <SojiLP> Hello
#342 [07:30] <Andrio> ??> SletoonTV win/DXDiag
#343 [07:30] <Absol> SletoonTV: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#344 [07:31] <SletoonTV> I'll try! Thank you.
#345 [07:32] <SojiLP> I have problem with login. Minecraft say Sorry, but we couldn't connect to servers. Please make sure that you are online and that Minecraft is not blocked
#346 [07:35] * cypcrem [cypcrem@notlogged] has joined #minecrafthelp
#347 [07:35] <SletoonTV> http://paste.ubuntu.com/23918051/
#348 [07:35] <SojiLP> I have problem with login. Minecraft say Sorry, but we couldn't connect to servers. Please make sure that you are online and that Minecraft is not blocked
#349 [07:35] <SojiLP> I have problem with login. Minecraft say Sorry, but we couldn't connect to servers. Please make sure that you are online and that Minecraft is not blocked
#350 [07:35] <SojiLP> I have problem with login. Minecraft say Sorry, but we couldn't connect to servers. Please make sure that you are online and that Minecraft is not blocked
#351 [07:35] <SojiLP> I have problem with login. Minecraft say Sorry, but we couldn't connect to servers. Please make sure that you are online and that Minecraft is not blocked
#352 [07:35] * Absol kicked SojiLP from #minecrafthelp (Reason: ojiLP :Stop spamming)
#353 [07:35] * SojiLP [SojiLP@notlogged] has joined #minecrafthelp
#354 [07:35] <SojiLP> I have problem with login. Minecraft say Sorry, but we couldn't connect to servers. Please make sure that you are online and that Minecraft is not blocked
#355 [07:35] <SojiLP> I have problem with login. Minecraft say Sorry, but we couldn't connect to servers. Please make sure that you are online and that Minecraft is not blocked
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#362 [07:39] <Andrio> SletoonTV, there is an issue with the latest driver for your NVIDIA video card that causes that.
#363 [07:40] <Andrio> Try installing this driver to fix it: http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
#364 [07:40] * Kirito boops Andrio
#364 [07:40] * Andrio pokes Kirito/ :o
#364 [07:40] <Kirito> :3
#365 [07:41] <Andrio> Hello.
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#369 [07:49] <St44tsF3ind> Have the Problem, that I can't run Minecraft. Game Output: Completely ignored arguments: [--nativeLauncherVersion, 1182] [14:49:02] [Client thread/INFO]: Setting user: St44tsF3ind [14:49:03] [Client thread/INFO]: LWJGL Version: 2.9.4
#370 [07:50] * pedro [pedro@notlogged] has quit. (Client Quit)
#371 [07:50] <Andrio> ??> St44tsF3ind win/DXDiag
#372 [07:50] <Absol> St44tsF3ind: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#376 [07:55] <St44tsF3ind> and now to the Support there on the website?
#377 [07:56] * Griukse [Griukse@notlogged] has joined #minecrafthelp
#378 [07:57] <St44tsF3ind> http://paste.ubuntu.com/23918154/
#379 [07:57] * chinga [chinga@notlogged] has joined #minecrafthelp
#380 [07:58] <St44tsF3ind> there's the dcdiag file
#381 [07:58] <Griukse> Hello I have crash
#382 [07:58] <St44tsF3ind> dxdiag*, also reinstalled Minecraft and Java.
#383 [07:58] <Andrio> St44tsF3ind, there is an issue with the latest driver for your NVIDIA video card that causes that.
#384 [07:58] <Andrio> Try installing this driver to fix it: http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
#385 [07:58] <Andrio> ??> Griukse launcher/crash-log
#386 [07:58] <Absol> Griukse: We need to see your crash log, which appears after a crash.
#387 [07:58] <Absol> Griukse: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#388 [07:59] <Griukse> http://paste.ubuntu.com/23918170/
#389 [07:59] <chinga> I had a minecraft account back in the day, but now it says that my username doesn't exist. I've been trying to recover my account for a bit. i bought premium probably somewhere around 7 years ago and i want to play it again, any help would be greatly appreciated
#390 [08:01] <Andrio> Griukse, what's 'EasyRedirect64.dll'?
#391 [08:01] <Griukse> Where can I find that?
#392 [08:01] <Andrio> chinga, where does it say that?
#393 [08:02] <Andrio> Griukse, are you using a VPN?
#394 [08:03] <chinga> when trying to merge my account to a mojang account
#395 [08:03] <Andrio> hm'
#396 [08:03] <Andrio> chinga, what was your profile name?
#397 [08:03] <Griukse> I think..no
#398 [08:03] <chinga> penguinz5
#399 [08:03] <Andrio> chinga, that's still there.
#400 [08:03] <chinga> do you know how i could recover it?
#401 [08:04] <Fernanda> How do I install http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe for fix being on my android and I'm talking on the computer
#402 [08:04] <Andrio> chinga, do you know the email address associated with the account?
#403 [08:04] <Andrio> Fernanda, you... don't?
#404 [08:04] <Andrio> That's for a Windows PC.
#405 [08:04] <chinga> i have emails that could work, but not 100% sure as it was a long time ago
#406 [08:04] <Andrio> hence 'win10' in the URL
#407 [08:04] <Andrio> mm
#408 [08:05] <Andrio> chinga, try all of them.
#409 [08:05] <Andrio> If none of them work, contact Mojang.
#410 [08:05] <Andrio> Also try to search your records for the receipt.
#411 [08:05] <Fernanda> Yes, I have an email.
#412 [08:05] <Andrio> ??> Fernanda IRC/multitasking
#413 [08:05] <Absol> Fernanda: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#414 [08:05] <Griukse> No, I don't use VPN
#415 [08:06] <chinga> i got too many failed attempts ahah
#416 [08:06] <St44tsF3ind> thanks a lot guys. probs to you.
#417 [08:06] <Fernanda> desculpe me a demora para responder, eu não falo ingles fluentemente.....sou brasileira.
#418 [08:07] <Fernanda> Sorry for the delay in answering, I do not speak English fluently ..... I'm Brazilian.
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#420 [08:08] <Fernanda> I sent an email to mojang. Let's see if they respond to my call.
#421 [08:10] <Andrio> Fernanda, I don't think Mojang can help with the Pocket Edition, unfortunately.
#422 [08:11] <Fernanda> Andrio - Does that mean I can not have the game? Will I have to request a refund for google play?
#423 [08:13] <Griukse> Andrio..?
#424 [08:14] <Fernanda> ?????
#425 [08:14] <Andrio> Fernanda, if no one else can help, perhaps.
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#430 [08:15] <minecraft101> how do i recover an account when i forgot the email address?
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#432 [08:15] * Absol kicked kfir56 from #minecrafthelp (Reason: fir56 :Nothing good comes from Mibbit users (#417))
#433 [08:15] <Fernanda> I bought by googleplay the game for my 9 year old son, very sad not to be able to use .... and now I have to ask for reenbolso
#434 [08:15] <Andrio> ??> minecraft101 account/forgot-email
#435 [08:15] <Griukse> Seem like I'm not getting help, bye minecraft world.
#436 [08:15] <Absol> minecraft101: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#437 [08:16] <Andrio> Griukse, do you use any 'hide my IP address' services?
#438 [08:17] <Fernanda> Thank you Andrio, I'll wait for Mojang's return.
#439 [08:17] <minecraft101> absol, how will i know if i got the correc tone
#440 [08:17] <minecraft101> correct one*
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#443 [08:19] <Andrio> minecraft101: 'The one that receives a confirmation email from Mojang will be the one you should use to log in.'
#444 [08:22] <minecraft101> oh sorry thank you
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#449 [08:25] <Griukse> no
#450 [08:25] <Griukse> i dont
#451 [08:25] * miki28 [miki28@notlogged] has joined #minecrafthelp
#452 [08:25] <miki28> hello, I have a problem with minecraft
#453 [08:26] * marcel012 [marcel012@notlogged] has joined #minecrafthelp
#454 [08:27] <miki28> this is error: http://pastebin.com/QfvBwzHn
#455 [08:27] <zkxs> ??> miki28 win/dxdiag
#456 [08:27] <Absol> miki28: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#459 [08:30] <miki28> http://pastebin.com/5VZxc5gf
#460 [08:30] <zkxs> Thanks miki28, let me take a look
#461 [08:30] <Samson_> When I try to open Minecraft Laucher, it dosen't have any respone and nothing happened! HELP!!
#462 [08:30] <miki28> ok
#463 [08:31] <minecraft101> "too many failed attempts, try again later" how long is later????
#464 [08:31] <minecraft101> i really just want to have my account back
#465 [08:32] <GreyVulpine> minecraft101 - All we can tell you is to try again in a few hours.
#466 [08:32] <GreyVulpine> Samson_ - Do you get any error reports? Anything in the launcher's logs?
#467 [08:32] <minecraft101> ahh, alright thanks for you help
#468 [08:34] <zkxs> miki28: Try installing this graphics driver: https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#469 [08:34] <miki28> OK I try
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#472 [08:37] <Samson_> no GreyVulpine
#473 [08:38] <Samson_> it didn't show anything
#474 [08:38] <GreyVulpine> Samson_ - So what exactly happens when you try to run minecraft?
#475 [08:38] <Griukse> Andrio, you still here?
#476 [08:39] <Samson_> nothing shows up
#477 [08:39] <Andrio> Barely
#478 [08:39] <GreyVulpine> Samson_ - Nothing shows up? Nothing runs? You don't see any launcher pop up at all?
#479 [08:40] <Griukse> Andrio is gone...anyone can help with this? http://paste.ubuntu.com/23918170/
#480 [08:40] <Samson_> Yes.
#481 [08:40] <zkxs> Griukse: Do you have some software installed called "Easy-Hide-ip"?
#482 [08:40] <zkxs> Griukse: Do you have some software installed called "Easy-Hide-ip"?
#483 [08:40] * Andrio [Andrio@notlogged] has left #minecrafthelp
#484 [08:40] <zkxs> Griukse: Do you have some software installed called "Easy-Hide-ip"?
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#488 [08:40] <Samson_> Nothing shows up after I pressed the Minecraft Launcher button on my desktop
#489 [08:40] <GreyVulpine> Samson_ - What operating system are you running?
#490 [08:40] <Samson_> Windows 10
#491 [08:41] <Griukse> I have HotSpot shield it's turned off...Last time I used it was 2 months maybe
#492 [08:41] <Samson_> but i'm not using windows edition
#493 [08:41] <GreyVulpine> Samson_ - Are you using the latest launcher from http://www.minecraft.net/download ?
#494 [08:41] <Samson_> Yup.
#495 [08:41] <GreyVulpine> Samson_ - Run the installer again, choose uninstall and reinstall it again
#496 [08:41] <Samson_> I have already tried
#497 [08:41] <Samson_> still not working
#498 [08:42] <zkxs> Griukse: EasyRedirect64.dll (the thing that is causing your Minecraft to crash) is supposedly a part of "Easy Hide IP", a VPN software.
#499 [08:43] <GreyVulpine> Samson_ - Alright then, Download the minecraft.jar from https://minecraft.net/en-us/download/alternative and place it in a folder you can get to
#500 [08:43] <zkxs> Griukse: Please check for this VPN and disable/uninstall it.
#501 [08:43] <GreyVulpine> Samson_ - Let me know when you have that downloaded
#502 [08:43] <Griukse> I try to uninstall hotspot shield, thanks, I will be back in sec
#503 [08:43] <Samson_> okay. wait
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#506 [08:44] <Samson_> there are 2 options in https://minecraft.net/en-us/download/alternative for windows
#507 [08:44] * St44tsF3ind [St44tsF3ind@notlogged] has quit. (Quit: Web client closed)
#508 [08:45] <GreyVulpine> Samson_ - minecraft.jar
#509 [08:45] <Samson_> okay.
#510 [08:46] <Samson_> downloaded and put in the folder
#511 [08:46] <GreyVulpine> Samson_ - What folder?
#512 [08:46] <Samson_> and next?
#513 [08:46] <Samson_> in a folder that i just created
#514 [08:46] <GreyVulpine> Samson_ - Open that folder up. Leave it open. Go to your start menu, type in: "cmd" and press enter. See a black command prompt?
#515 [08:47] <Samson_> nope.
#516 [08:48] <Samson_> and it shown a login screen now
#517 [08:48] <Samson_> ask me to login
#518 [08:48] <GreyVulpine> What?
#519 [08:48] <GreyVulpine> Did you run minecraft.jar directly?
#520 [08:49] <Samson_> yes
#521 [08:49] <GreyVulpine> That's not what I asked you to do
#522 [08:49] <Samson_> and it asked me to login
#523 [08:49] <Samson_> oh
#524 [08:50] <GreyVulpine> Samson_ - Right so. Minecraft will work fine on that computer, something about the other version may not be working correctly. How exactly did you install minecraft originally? Which file did you download from the website?
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#529 [08:51] <PROWOOD1210> Coordinaten
#530 [08:51] <Samson_> i used Minecraft.net todownload
#531 [08:51] <GreyVulpine> Samson_ - And what is the name of the file you downloaded?
#532 [08:52] * Griukse [Griukse@notlogged] has quit. (Ping timeout: 180 seconds)
#533 [08:52] <Samson_> minecraft.exe
#534 [08:53] <GreyVulpine> Samson_ - Try using https://launcher.mojang.com/download/MinecraftInstaller.msi
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#539 [08:55] <Samson_> ok
#540 [08:56] <Samson_> setting up runtime and it didn
#541 [08:57] <Samson_> and it didn't show anything
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#543 [08:57] <GreyVulpine> Head to your c:\program files (x86)\minecraft\ folder, delete the runtime folder. Try the installer again
#544 [08:57] <Samson_> ok
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#547 [08:59] <Samson_> ohhhhhhhhhhh
#548 [08:59] <Samson_> FIXED
#549 [08:59] <Samson_> Thanks GreyVulpine
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#553 [09:04] <RayOnix> I CANT START MY MC CAN YOU HELP ME
#554 [09:05] <GreyVulpine> Cut the caps, explain your issue, and we might be able to help
#555 [09:06] <RayOnix> its going
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#558 [09:08] <Ale> I've got a gaming pc with gtx 1070 32 gb ram but i make 30 fps
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#564 [09:11] <Ale> I've got a gaming pc with gtx1070 32 gb ram but minecraft makes 30 fps
#565 [09:11] * Nicole is now known as Guest14276
#566 [09:11] <Guest14276> Hello i was going to launch my minecraft in the new Launcher but it says "error"
#567 [09:11] <zkxs> ??> Ale win/dxdiag
#568 [09:11] <Absol> Ale: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#569 [09:12] <Ale> win10
#570 [09:12] <Guest14276> Here is the error thingy: Name: tr_TR.lang URL: http://resources.download.minecraft.net/2c/2c38cb9ef9216a83da46136fde1128c43562aa89 Error details: Cannot create a file when that file already exists Filename on disk: e32f-3bc0-6be9-7fa8 Path: C:\Users\Allin\AppData\Local\Temp\e32f-3bc0-6be9-7fa8 Exists: file
#571 [09:12] <Ale> I don't know what is dxdiag
#572 [09:13] <Ale> wait
#573 [09:15] <zkxs> Guest14276: Does the same error occur if you run the launcher again?
#574 [09:16] <Guest14276> yes
#575 [09:17] <Ale> I haven't got DxDiag on my pc
#576 [09:18] <Ale> Is there another way to solve my problem?
#577 [09:18] <zkxs> Ale: dxdiag is part of windows.
#578 [09:19] <Ale> where can i find it?
#579 [09:19] * cinekshorty [cinekshorty@notlogged] has joined #minecrafthelp
#580 [09:19] <zkxs> Ale: Follow the instructions that Absol sent you.
#581 [09:21] <cinekshorty> Hello, i've been playing minecraft since ... long time, and today suddenly it starts to lag so much that is unplayable. I have been looking for solution on forums and i have try everything and it didnt work. Someone on forum suggest to instal NBTExplorer and move my character away from place where it was last time and it worked! It stops lagging and it was running perfectly. But when i move to place close where it starts to lag,
#582 [09:21] <Ale> I've done
#583 [09:21] <cinekshorty> https://youtu.be/5HcNVnGkdwE
#584 [09:22] <Ale> wait a sec
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#587 [09:23] <Clemenceau> My skin has a very strange outline around it
#588 [09:23] <zkxs> cinekshorty: So this is only on that specific world near that specific spot?
#589 [09:23] <Clemenceau> Well it happens everywhere
#590 [09:23] <Clemenceau> and on multiplayer i see other people have it too
#591 [09:23] <Clemenceau> I do not know if this is an update or a glitch but it's very strange
#592 [09:24] <zkxs> Guest14276: Could you open a command prompt, and run the command: del C:\Users\Allin\AppData\Local\Temp\e32f-3bc0-6be9-7fa8
#593 [09:24] <zkxs> Clemenceau: What type of graphics card do you have?
#594 [09:25] <Clemenceau> I am not sure
#595 [09:25] <zkxs> ??> Clemenceau win/dxdiag
#596 [09:25] <Absol> Clemenceau: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#597 [09:25] <Clemenceau> This has never happened before, though
#598 [09:25] <Clemenceau> and I've been playing for 6 years, 4 with the same skin
#599 [09:26] <Clemenceau> The link apparently has a "bad gateway" and I am unable to open it
#600 [09:26] <Ale> I can't paste my info on ubuntu
#601 [09:26] <zkxs> Ale: Why not?
#602 [09:26] <zkxs> cinekshorty: This could be caused by a large number of entities in that area, such as a mob farm.
#603 [09:27] <cinekshorty> yes it only happend on this world and only on this spot that i showing at video
#604 [09:27] <Clemenceau> When I see myself in-game either in 3rd person or my inventory, there is a barely visible outline of a around my head and arms
#605 [09:28] <Ale> When I click paste id doesn't paste
#606 [09:28] <Clemenceau> it is about a 3x3 block space
#607 [09:28] <Clemenceau> not block, pixel
#608 [09:28] <zkxs> Ale: That implies you haven't copied
#609 [09:28] <Clemenceau> skin pixel size
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#611 [09:28] <Clemenceau> there are no mobs around me, as I am flying very high in the air
#612 [09:29] <Clemenceau> so that couldn't be the thing causing it
#613 [09:29] <zkxs> Ale: Or are your referring the the button that says "Paste!"?
#614 [09:29] <Ale> I've copied because if I just right click and than select paste on ubuntu it works, but if I press the paste botton (the one of the site) it doesn't works
#615 [09:29] <zkxs> Ale: Put something in the "Poster" field
#616 [09:30] <Clemenceau> I have changed my skin back to Steve and then changed it back to my skin multiple times, switched to Alex and back, uninstalled and reinstalled minecraft, and more
#617 [09:30] <Clemenceau> it remains the same
#618 [09:30] <zkxs> ??> Clemenceau win/dxdiag
#619 [09:30] <Absol> Clemenceau: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#621 [09:31] <Ale> ok
#622 [09:31] <Clemenceau> what is win/dxdiag?
#623 [09:31] <cinekshorty> can i post my save game somewhere online co you guys can download it and check it by yourself? im a bit of a noob when it comes to digging it game files etc :(
#624 [09:31] <Ale> should I have to send the link here?
#625 [09:31] <zkxs> Ale: yes
#626 [09:31] <Ale> http://paste.ubuntu.com/23918643/
#627 [09:31] <zkxs> Clemenceau: That's what I type to make absol tell you instructions
#628 [09:31] <zkxs> Thanks Ale
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#630 [09:32] <Ale> Thanks
#631 [09:32] <zkxs> ??> Ale gpu/nvidia/optimus
#632 [09:32] <Absol> Ale: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#633 [09:33] <zkxs> ??> cinekshorty tools/mcedit/entity
#634 [09:33] <Absol> cinekshorty: In order to remove entities from a map, follow these steps. Warning: This will delete any and all entities in the selected region, including tamed animals!
#635 [09:33] <Absol> cinekshorty: Open the map in MCEdit, select the affected region or use CTRL-A to select the whole world, then click on 'Delete Entities' in the menu on the left hand side.
#636 [09:33] <Ale> I've already done it (yesterday it worked) but now it doesn't
#637 [09:34] <Clemenceau> http://paste.ubuntu.com/23918657/
#638 [09:34] <Clemenceau> there
#639 [09:34] <Clemenceau> did that work?
#640 [09:34] <cinekshorty> so when i delete entities it will delete everything that i build?
#641 [09:35] <Ale> What canI do
#642 [09:35] <zkxs> cinekshorty: Entities are things like animals. Blocks are different from entities.
#643 [09:35] <Clemenceau> My poor skin's still being stupid
#644 [09:35] <Ale> zkxs what should I have to do?
#645 [09:36] <Clemenceau> it doesn't happen with other blocks or entities as far as I've seen
#646 [09:36] <cinekshorty> oh ok, i got mcedit instal and NBTExplorer
#647 [09:37] <Clemenceau> at first I thought it was the resource pack or the server, so I quit the server and exited the resource pack and its STILL there
#648 [09:37] <zkxs> Clemenceau: Try installing this updated graphics driver: https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499
#649 [09:37] <Clemenceau> ok
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#651 [09:38] <zkxs> Ale: If the optimus settings worked for you once, it is likely that that's the problem you're having and you didn't actually save the settings, or they were later reset.
#652 [09:38] <Clemenceau> Which version of the graphics driver do I choose?
#653 [09:39] <zkxs> Clemenceau: the one that starts with win64 and ends with .exe
#654 [09:40] <Clemenceau> ok thank you :)
#655 [09:40] <Clemenceau> Its downloading what do i do after it's done
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#658 [09:41] <zkxs> Clemenceau: You run it to update your graphics drivers
#659 [09:41] <Clemenceau> merci beaucoup
#660 [09:41] <Clemenceau> thank you
#661 [09:41] <zkxs> :)
#662 [09:41] <zkxs> Don't thank me yet, we don't know if this will fix it.
#663 [09:41] <Clemenceau> I hope it does
#664 [09:42] <zkxs> But when troubleshooting graphical glitches, it is wise to start with updated graphics drivers.
#665 [09:42] <Clemenceau> Le pilote graphique est presque terminé
#666 [09:42] <Clemenceau> it's almost finished
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#668 [09:42] <Clemenceau> thanks so much for your effort
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#673 [09:48] <Winston_UO> Hi, my name is Alex, firstly i have to say i am spanish, so my english is not very good, i will try my best. I cant play minecraft from 1 week, i have a problem when i click in "play", it seems that everything it is ok, but 5 seconds later, i have a white screen, and a minecraft error called Game OutPut. Actually i have my antivirus ok, disabled firewall.. Im using java 7 update 21, but i used too, java 8 (the last version) and it didnt work. I tried
#674 [09:49] <Winston_UO> and it didnt work. I tried to use old versions of the game, pirate launcher, and doesnt work. I looked for on internet, but nothing work. Can you help me?
#675 [09:49] <zkxs> ??> Winston_UO launcher/game-output
#676 [09:49] * GameBoy9334 [GameBoy9334@notlogged] has joined #minecrafthelp
#677 [09:49] <Absol> Winston_UO: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#678 [09:49] <Absol> Winston_UO: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#682 [09:59] <Enia_Tds> I NEED HELP
#683 [09:59] <zkxs> Hello Enia_Tds. Could you explain what's wrong?
#684 [10:00] <Clemenceau> I installed and opened the graphics driver
#685 [10:00] <Clemenceau> what do I d now?
#686 [10:00] <Clemenceau> *do
#687 [10:00] <zkxs> Clemenceau: If you have finished installing the driver, try minecraft again.
#688 [10:00] <Enia_Tds> My minecraft does not open and crash report appears
#689 [10:01] <zkxs> ??> Enia_Tds launcher/crash-log
#690 [10:01] <Absol> Enia_Tds: We need to see your crash log, which appears after a crash.
#691 [10:01] <Absol> Enia_Tds: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#692 [10:03] <Clemenceau> ok
#693 [10:03] <Clemenceau> Thanks
#694 [10:03] <Enia_Tds> http://paste.ubuntu.com/23918777/
#695 [10:05] <zkxs> Enia_Tds: I asked for your crash log, not your dxdiag report.
#696 [10:06] <Enia_Tds> paste.ubuntu.com/23918827/
#697 [10:07] <cinekshorty> omg! it works! thank you guys you're the best! i got my world back ! :D thank you thank you thank you! :D
#698 [10:07] <zkxs> cinekshorty: Great!
#699 [10:08] <zkxs> Enia_Tds: Intel does not support your graphics hardware under Windows 10. You will either need to downgrade that computer to an older version of Windows, or play on a different computer.
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#703 [10:09] <Enia_Tds> Okay, thanks
#704 [10:09] <Enia_Tds> :)
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#706 [10:11] <Clemenceau> The outline is still there
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#709 [10:13] <Clemenceau> zkxs: the outline is still there
#710 [10:13] <zkxs> Clemenceau: hmm
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#714 [10:15] <zkxs> Clemenceau: On the off chance it is a video option you set, could you rename the options.txt file in your .minecraft folder to something different?
#715 [10:15] <zkxs> Clemenceau: This will cause a new options.txt with the default options to be generated
#716 [10:16] <zkxs> If it turns out that wasn't the problem, you can just revert the files.
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#719 [10:17] <zkxs> Clemenceau: Also, could you post a screenshot of the issue?
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#723 [10:25] <Edwin> hello i seem to behaving torouble loging in to a launcher using my minecraft account it says wen i enter my details that it is invalid
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#725 [10:26] <Edwin> i would like to change my user name and password
#726 [10:26] <zkxs> Edwin: Can you log in to https://account.mojang.com/me ?
#727 [10:26] <Clemenceau> How do you post pic on this?
#728 [10:26] <zkxs> Clemenceau: You could upload it to http://imgur.com/
#729 [10:27] <Edwin> i can log into my mojang account
#730 [10:28] <zkxs> Edwin: Then you should be able to change your password here: https://account.mojang.com/me/settings
#731 [10:28] <Edwin> i am trying to log into the technic launcher
#732 [10:30] <zkxs> Edwin: Are you logging in to the launcher with your email address? Usernames are no longer used to log in, they function only as an in-game-name.
#733 [10:33] <Edwin> no but i wil try
#734 [10:35] <Edwin> it says my account has no purchuse of minecraft but i bought it yesterday (the oreder code i recieved:329b4f29-3291-4589-9757-63680c659449)
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#736 [10:36] <zkxs> Edwin: You should not post that here. This is a public chat room.
#737 [10:36] <zkxs> ??> Edwin account/send-email
#738 [10:36] <fabianel675> não consigo entrar no micaft ta dando crache
#739 [10:36] <Absol> Edwin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#740 [10:36] <Absol> Edwin: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#741 [10:37] <zkxs> ??> fabianel675 lang/pt
#742 [10:37] <Absol> fabianel675: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#743 [10:37] <fabianel675> okay
#744 [10:38] <Edwin> thank you (sorry)
#745 [10:38] <fabianel675> I can not get into micaft ta crache
#746 [10:38] <zkxs> ??> fabianel675 launcher/crash-log
#747 [10:38] <Absol> fabianel675: We need to see your crash log, which appears after a crash.
#748 [10:38] <Absol> fabianel675: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#749 [10:40] <fabianel675> First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#750 [10:40] <fabianel675> oopas
#751 [10:41] <fabianel675> I messed up
#752 [10:41] <zkxs> :)
#753 [10:41] <fabianel675> just a minute
#754 [10:41] <fabianel675> First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to. --------------------------------------------------------------------------------
#755 [10:42] <fabianel675> This was the link.
#756 [10:43] <zkxs> fabianel675: The link should look like this example: http://paste.ubuntu.com/23899427/
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#760 [10:44] <fabianel675> http://paste.ubuntu.com/23919013/
#761 [10:44] * pROsKILLER [pROsKILLER@notlogged] has quit. (Client Quit)
#762 [10:44] <fabianel675> Was this
#763 [10:45] <fabianel675> http://paste.ubuntu.com/23919013/
#764 [10:45] <zkxs> fabianel675: That is your dxdiag report. I need to see your Minecraft crash report.
#765 [10:46] <zkxs> fabianel675: Actually, this might be enough.
#766 [10:46] <fabianel675> It's okay, how do I do print shooting?
#767 [10:47] <fabianel675> ??
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#769 [10:48] <Jamie_> So, Hey there! i tried to change my email for my account. and nothing happend?
#770 [10:48] * Kusa [Kusa@notlogged] has joined #minecrafthelp
#771 [10:48] <Kusa> Hello, can someone help me?
#772 [10:49] <zkxs> fabianel675: Try installing this updated driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81517
#773 [10:49] <zkxs> Kusa: What's wrong?
#774 [10:49] <Jamie_> Hello, i tried to change my email but then it said it was allready used
#775 [10:49] <zkxs> Jamie_: You should have gotten a confirmation to the new email address.
#776 [10:49] <Kusa> Well recently my minecraft has been acting up, my mc isnt loading properly and when I try to play in 1.8.9 is saying something a failed gson
#777 [10:50] <zkxs> Kusa: Are you using mods?
#778 [10:50] <Kusa> No ;(
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#780 [10:50] <zkxs> ??> Kusa launcher/crash-log
#781 [10:50] <Absol> Kusa: We need to see your crash log, which appears after a crash.
#782 [10:50] <Pim> LIke i need help
#783 [10:50] <Absol> Kusa: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#784 [10:50] <Pim> i need help
#785 [10:50] <fabianel675> okay
#786 [10:50] <Kusa> zkxz
#787 [10:50] <zkxs> ??> Pim ask
#788 [10:50] <Kusa> Wheres that?
#789 [10:50] <Absol> Pim: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#790 [10:50] <Pim> LIke. I cant login
#791 [10:50] <Absol> Pim: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#792 [10:51] <fabianel675> you try
#793 [10:51] <Jamie_> zkvs i need your help, i cannot log in to my account
#794 [10:51] <Kusa> I just want to play Minecraft again ;(
#795 [10:51] <Jamie_> me2
#796 [10:51] <zkxs> Jamie_: What happens when you try? What error do you get? Can you log in to https://account.mojang.com/me ?
#797 [10:51] <Pim> I need help, I cant log in. Ive been trying to restart my computer but when i click ''play'' it says that somethjing is wrong
#798 [10:52] <zkxs> Pim: What error message do you get?
#799 [10:52] <Jamie_> zkxs it says my password or email is wrong, and that is after i tried to change my email! now i cant login with both emails. and it cannot be the password since i logged in 5 min before that
#800 [10:52] <Pim> I have my minecraft in swedish
#801 [10:52] <Kusa> zkxs how do I check my crash logs?
#802 [10:52] <zkxs> Kusa: Did you try following Absol's instructions?
#803 [10:53] <Kusa> I'll try now
#804 [10:53] <fabianel675> It's downloading, and now I do what?
#805 [10:53] <Jamie_> zkxs no i can't log into mojang
#806 [10:53] <zkxs> fabianel675: When it downloads, runit.
#807 [10:53] <zkxs> ??> Jamie_ account/send-email
#808 [10:54] <Absol> Jamie_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#809 [10:54] <Absol> Jamie_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#811 [10:54] <Jamie_> thats my problem
#812 [10:54] <Jamie_> i lost my transaction ID
#813 [10:54] <zkxs> ??> Jamie_ account/trans-id
#814 [10:54] <Absol> Jamie_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#815 [10:54] <Jamie_> absol i already read it
#816 [10:54] <Jamie_> but it was my father that brought my account, and my mom and dad broke up
#817 [10:55] <zkxs> Jamie_: If you've lost your transaction ID, include any and all payment information in your email to Mojang.
#818 [10:55] <fabianel675> Yes, and after installing, what else?
#819 [10:55] * Aleqs37 [Aleqs37@notlogged] has joined #minecrafthelp
#820 [10:55] <zkxs> fabianel675: Try minecraft again?
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#823 [10:56] <zkxs> Pim: I need some sort of error message to go on
#824 [10:56] <Jamie_> zkxs: i lost everything i think! i can only remember that we paid with credit card and i brought it in 2009 2010 or 2011
#825 [10:56] <fabianel675> In the case craftland?
#826 [10:56] <Kusa> It takes so long for my minecraft to download 1.8.9
#827 [10:56] <zkxs> fabianel675: I don't understand.
#828 [10:57] <Jamie_> zkxs: my first minecraft name was Jamiethor, if that helps
#829 [10:57] <zkxs> Jamie_: I'm not the person you need to be telling this to. We cannot help with account issues here, only point you in the right direction.
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#832 [10:57] <Jamie_> zkxs, ok! so i need to send a email? to your mojang supprt?
#833 [10:57] <Aleqs37> Hello, i have a big problem, can you help me ?
#834 [10:58] <fabianel675> Type I downloaded for craftland, I had given this error but I will try again, then install q
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#836 [10:58] <zkxs> Aleqs37: Tell us what is wrong.
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#838 [10:59] <fabianel675> ??
#839 [10:59] <Aleqs37> zkxs : I buy minecraft, i create mojang account, but when i connect in mojang, impossible : Account or password is wrong
#840 [10:59] <zkxs> fabianel675: If you minecraft is crashing, please share the crash report to http://paste.ubuntu.com
#841 [10:59] <Aleqs37> But the mail, and the password war good
#842 [11:00] <zkxs> Aleqs37: Can you log in to https://account.mojang.com/me ?
#843 [11:00] <Aleqs37> zkxs : Yes here
#844 [11:00] <fabianel675> okay !
#845 [11:00] <Aleqs37> zkxs : I reset my password, same problem
#846 [11:00] <zkxs> Aleqs37: What do you see at https://authserver.mojang.com/ ?
#847 [11:01] <Aleqs37> zkxs : {"Status":"OK","Runtime-Mode":"productionMode","Application-Author":"Mojang Web Force","Application-Description":"Mojang Authentication Server.","Specification-Version":"2.28.11","Application-Name":"yggdrasil.auth.restlet.server","Implementation-Version":"2.28.11_build9","Application-Owner":"Mojang"}
#848 [11:01] <zkxs> ??> Aleqs37 login/throttle
#849 [11:01] <Absol> Aleqs37: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#850 [11:01] <Absol> Aleqs37: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#851 [11:02] <Aleqs37> i already reset my password, but mojang say : Error! Unknown e-mail address or password
#852 [11:03] <zkxs> ??> Aleqs37 account/send-email
#853 [11:03] <Absol> Aleqs37: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#854 [11:03] <Absol> Aleqs37: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#855 [11:03] <Aleqs37> i'm french, it's complicate for me
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#859 [11:05] <Aleqs37> When I installed the game, the identifiers will be the same as on mojang?
#860 [11:05] * fabianel675 [fabianel675@notlogged] has quit. (Quit: Web client closed)
#861 [11:05] <zkxs> Aleqs37: I do not understand what you mean.
#862 [11:06] <Aleqs37> in the game, minecraft, the password is the same password in mojang site µ?
#863 [11:06] <zkxs> Aleqs37: Yes. It is the same account.
#864 [11:07] <pie_flavor> Aleqs37: Yes, your account info is the same.
#865 [11:07] <Aleqs37> What is the solution to connect? my password is good...
#866 [11:07] <Aleqs37> but mojang tell me is bad
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#868 [11:07] <Mihai> hi everyone
#869 [11:07] * lolig [lolig@notlogged] has joined #minecrafthelp
#870 [11:07] <Mihai> i have a problem
#871 [11:07] <Mihai> so
#872 [11:08] <fabianel675_> não consigo entrar, ta dando crache toda hora no meu minecraft, não aguento mais, da vontade de chorar, nn consigo jogar ..
#873 [11:08] <Mihai> my minecraft runs well
#874 [11:08] <lolig> guys i need help
#875 [11:08] <Mihai> and then i have sudden lag spikes
#876 [11:08] <Mihai> and i dont have a bad laptop
#877 [11:08] <lolig> how can i play on an older minecraft launcher
#878 [11:08] <lolig> i dont like the new launcher
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#880 [11:09] <Aleqs37> What is the mail of mojang ? For send my problem ?
#881 [11:09] <zkxs> ??> Aleqs37 account/send-email
#882 [11:09] <Absol> Aleqs37: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#883 [11:09] <Absol> Aleqs37: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#884 [11:09] <lolig> guys can anyone help me
#885 [11:09] <fabianel675_> gente eu falo português
#886 [11:09] <fabianel675_> e não inglêns
#887 [11:09] <sethraven> anyone else haveing issues getting into the game? mine wont open unless the wifi is on
#888 [11:10] <lolig> how can i play on an older minecraft launcher???
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#890 [11:11] <zkxs> Mihai: You could try turning down your video settings
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#892 [11:11] <fabianel675_> meu deus me respondem
#893 [11:11] <fabianel675_> por favor
#894 [11:11] <sethraven> my game won't launch unless the wifi is on
#895 [11:11] <fabianel675_> ???
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#897 [11:12] <zkxs> sethraven: What happens when the Wifi is off? What sort of error message do you get?
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#899 [11:13] <sethraven> nothing at all happens
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#901 [11:13] <fabianel675_> meu deus traduzem as mkensagens de vocês pro português pra eu entender !
#902 [11:13] <zkxs> sethraven: When you say the Wifi is off, are you implying you are completely disconnected from the internet, or do you also have an ethernet connection?
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#905 [11:14] <sethraven> i have turned it off on my computer
#906 [11:14] <sethraven> no cord
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#908 [11:15] <sethraven> internet has to be on for it to work if the net is off it won;t work
#909 [11:16] <sethraven> yes 100% disconnected from the net
#910 [11:17] <zkxs> sethraven: It ought to work if you've logged in once before. If you can get some sort of error log from when it doesn't work, that would be extremely helpful.
#911 [11:17] * dpmfoster12304 [dpmfoster12304@notlogged] has joined #minecrafthelp
#912 [11:17] <sethraven> but i'm not getting one
#913 [11:18] <zkxs> sethraven: Does the launcher open at all?
#914 [11:18] <sethraven> no
#915 [11:18] <dpmfoster12304> my minecraft launcher crashed saying unable to download
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#917 [11:19] <dpmfoster12304> nvm it it fixed itself
#918 [11:19] <LordJoker> Hi, sorry for interrupting someone elses problems, but my game won't start and it just returns to the launcher. The error message is: Game ended with bad state (exit code -1073740791). I use Minecraft Vanilla Version 1.11. Allready did a clean install and de- and reinstalled the newest 64-bit Java Version...
#919 [11:20] <zkxs> LordJoker: The current version of the Nvidia driver has problems with minecraft. Try installing the hotfix here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#920 [11:20] <LordJoker> Thank you very much! :D
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#922 [11:21] <zkxs> sethraven: Just to confirm, when you are offline you cannot even get to this screen? http://i.imgur.com/eEqAo8b.png
#923 [11:21] <Aleqs37> Mojang reply to e-mails?
#924 [11:21] <zkxs> ??> Aleqs37 account/response
#925 [11:21] <Absol> Aleqs37: Mojang Support typically responds to email queries within 5-7 business days, however sometimes this cannot be achieved due to backlog (e.g holidays).
#926 [11:21] <Absol> Aleqs37: You can check the latest response timeframe target here: https://help.mojang.com/customer/portal/articles/359446
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#929 [11:22] <sethraven> yes nothing happens at all
#930 [11:22] <Aleqs37> I buy minecraft, i have to wait 5-7 days for can play... wtf
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#932 [11:23] <zkxs> sethraven: Try getting the minecraft launcher installer from here https://launcher.mojang.com/download/MinecraftInstaller.msi and reinstalling
#933 [11:24] <sethraven> ok thank you
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#938 [11:30] <AwesomePan> My minecraft launcher says that i cannot connect to server can someone help me?
#939 [11:30] <roxo> minecraft
#940 [11:31] <roxo> eu quero jogar
#941 [11:31] <zkxs> AwesomePan: Are you able to log in?
#942 [11:31] <roxo> bote para ficiona
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#945 [11:31] <AwesomePan> zkxs: in this computer no but i tried on another an yes i can without any issue
#946 [11:32] <Danny_> my minecraft client chrashes after i press play. i get the error code -1073740791 and it says Completely ignored arguments
#947 [11:32] <zkxs> ??> AwesomePan tools/hjt
#948 [11:32] <Absol> AwesomePan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#949 [11:32] <Absol> AwesomePan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#950 [11:32] <zkxs> Danny_: The current version of the Nvidia driver has problems with minecraft. Try installing the hotfix here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#951 [11:33] <Danny_> ok thx ill try it
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#954 [11:34] <alda> hello
#955 [11:36] <zkxs> hello alda
#956 [11:36] <AwesomePan> http://paste.ubuntu.com/23919387/
#957 [11:36] <AwesomePan> that's the link of my scan
#958 [11:36] <zkxs> ??> AwesomePan info/mcleaks
#959 [11:36] <Absol> AwesomePan: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#960 [11:36] <Absol> AwesomePan: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
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#963 [11:37] <zkxs> ??> AwesomePan win/hosts/edit
#964 [11:37] <Absol> AwesomePan: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#965 [11:37] <Absol> AwesomePan: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#967 [11:40] * Iagostoso2 [Iagostoso2@notlogged] has quit. (Quit: Leaving)
#968 [11:42] <AwesomePan> Absol now what?
#969 [11:42] <AwesomePan> just remove?
#970 [11:42] <AwesomePan> and save?
#971 [11:42] * Iagostoso2 [Iagostoso2@notlogged] has joined #minecrafthelp
#972 [11:42] <zkxs> AwesomePan: Yes. Then start minecraft using the official launcher.
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#974 [11:45] * koalagijtze [koalagijtze@notlogged] has joined #minecrafthelp
#975 [11:45] <koalagijtze> i have a problem with the new launcher
#976 [11:46] <zkxs> koalagijtze: Can you describe what is going wrong and any error messages you are getting?
#977 [11:46] <AwesomePan> Abdol zkxs thank you so much for helping now it works c: <3
#978 [11:46] <zkxs> AwesomePan: Great! Also, absol is a bot!
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#980 [11:47] <AwesomePan> hahahaha lol well then thank you zkxs c: farewell
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#982 [11:47] <TUBG> Hello I need help
#983 [11:47] <TUBG> I am trying to launch minecraft on the new launcher and it comes up with this error Failed to download file. twitch-external-platform-4.5-natives-windows-32.jar
#984 [11:47] <zkxs> TUBG: Can you describe what is going wrong and any error messages you are getting?
#985 [11:47] <TUBG> I am trying to launch minecraft on the new launcher and it comes up with this error Failed to download file. twitch-external-platform-4.5-natives-windows-32.jar
#986 [11:48] <koalagijtze> i do not get a error message it is saying my game crashed and furtherly nothing
#987 [11:48] <TUBG> URL: https://libraries.minecraft.net/tv/twitch/twitch-external-platform/4.5/twitch-external-platform-4.5-natives-windows-32.jar Error details: HTTP 500: Internal Server Error
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#989 [11:49] <Rish> My minecraft tries to download the update everytime i start the game and after the downloading finishes a few times, it gives a message 'could not update minecraft native launcher'
#990 [11:49] <Rish> and then it stops
#991 [11:49] <Rish> ideas?
#992 [11:50] <pie_flavor> eyo
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#995 [11:50] <zkxs> TUBG: Unfortunately that issue seems to be on Mojang's end. Could you wait a while and try again later?
#996 [11:50] <pie_flavor> TUBG: Twitch support was removed when 1.9 came out. The buttons were physically removed in that version, but the actual ability was removed for all versions.
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#998 [11:51] <pie_flavor> zkxs: try again in negative two years
#999 [11:51] <zkxs> ...
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#1002 [11:51] <Rish> what about mine?
#1003 [11:52] <Rish> update and then ' fails to update native launcher' appears
#1004 [11:52] <Dragon_Fire_16> Help when i push play a crash comes.
#1005 [11:52] <Rish> to be more precise 'Unable to update the Minecraft Native launcher'
#1006 [11:52] <Rish> and this happens after the download is finished
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#1008 [11:53] <pie_flavor> ??> Rish dl/win/alternate
#1009 [11:53] * koalagijtze [koalagijtze@notlogged] has quit. (Quit: Web client closed)
#1010 [11:53] <Absol> Rish: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#1011 [11:53] <Rish> okay
#1012 [11:53] <Rish> alright let me try that
#1013 [11:56] <Rish> Thanks!
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#1021 [12:01] <Mihai> so i did some tests with the fps
#1022 [12:01] <Mihai> so the thing is
#1023 [12:02] <Mihai> when i play other games i dont lag but
#1024 [12:02] * MineSouper [MineSouper@notlogged] has joined #minecrafthelp
#1025 [12:02] <Mihai> sometimes i see things that are pixelated
#1026 [12:02] <Mihai> and they shouldnt be like that
#1027 [12:03] <MineSouper> is anyone german ?
#1028 [12:03] * Iagostoso [Iagostoso@notlogged] has quit. (Quit: Leaving)
#1029 [12:03] <Mihai> for example when i play binding of isaac i get a diagonal line that cuts the screen in half
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#1032 [12:04] <Mihai> so is that because of the graphics card ?
#1033 [12:04] * Guest71350 is now known as Iagostoso
#1034 [12:04] <Alexander_> Hello I get this message whenever I try to launch Completely ignored arguments: [--nativeLauncherVersion, 1206] [19:02:52] [Client thread/INFO]: Setting user: XXX [19:02:53] [Client thread/INFO]: LWJGL Version: 2.9.4
#1035 [12:05] <Alexander_> What is wrong and is it possible to fix it? I reinstalled it twice and have updated java.
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#1037 [12:08] <MineSouper> I Since I have the new Minecraft launcher, the Json file is no longer saved. I wanted to ask how I can fix this problem. I can not play Minecraft anymore. I have mine minecraft already 2 times uninstalled and reinstalled, but it simply does not function. Excuse me I hope that me
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#1039 [12:08] <MineSouper> ok
#1040 [12:10] * PG_eLMendsa [PG_eLMendsa@notlogged] has joined #minecrafthelp
#1041 [12:10] <PG_eLMendsa> help
#1042 [12:10] <PG_eLMendsa> i have error
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#1044 [12:14] <mattym> PG_eLMendsa, What error?
#1045 [12:14] <mattym> Alexander_, Still there?
#1046 [12:14] <Alexander_> yeah
#1047 [12:15] <mattym> ??> Alexander_ launcher/log
#1048 [12:15] <Absol> Alexander_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1049 [12:15] <Absol> Alexander_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1050 [12:16] <Alexander_> done http://paste.ubuntu.com/23919592/
#1051 [12:16] <mattym> Alexander_, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#1052 [12:17] <Alexander_> Thanks mate ;)
#1053 [12:19] <PG_eLMendsa> Nombre: gd_gb.lang URL: http://resources.download.minecraft.net/d5/d5c86dd44c8c5159bb4129fc38c34e813bd3a665 Detalles del error: Attempting to move successful download to C:/Users\Víctor\AppData\Roaming\.minecraft\assets\objects\d5/d5c86dd44c8c5159bb4129fc38c34e813bd3a665 El proceso no tiene acceso al archivo porque est� siendo utilizado por otro proceso Nombre del archivo en el disco: 2f77-921f-66fe-8bc6 Ruta: C:\Users\VCTOR~1\AppData\Local\Tem
#1054 [12:19] <PG_eLMendsa> this error
#1055 [12:19] <mattym> PG_eLMendsa, Restart the computer, then try running the launcher again
#1056 [12:19] <PG_eLMendsa> ok
#1057 [12:20] <PG_eLMendsa> ty
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#1061 [12:24] * Patrik1515 [Patrik1515@notlogged] has joined #minecrafthelp
#1062 [12:25] <sethraven> Ican't get minecraft to work at all in offline
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#1069 [12:34] <molokai974> I enter my data, and it does not work. I make " forget my password " I change it and always nothing. Impossible to connect me. Would anybody have enough to help me?
#1070 [12:34] <sethraven> minecraft won't work or come up at all offline
#1071 [12:34] * Meronat [Meronat@notlogged] has joined #minecrafthelp
#1072 [12:35] <mattym> molokai974, Are you receiving the email to change the password?
#1073 [12:36] <mattym> sethraven, What about online?
#1074 [12:36] <sethraven> yes only in online
#1075 [12:36] <mattym> sethraven, So use it that way.
#1076 [12:37] <sethraven> but what if internet is down or i'm somewhere with no net?
#1077 [12:38] <mattym> sethraven, If it cant log you in, you cant access it.
#1078 [12:39] * NebeligesNutella [NebeligesNutella@notlogged] has joined #minecrafthelp
#1079 [12:39] <mattym> sethraven, Make sure you have logged in completely and its working. Then without logging out, try offline. If that doesnt work, then you will need to be online.
#1080 [12:39] <molokai974> <mattym> Yes, i receive and i change it, but it doesnt work
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#1082 [12:40] <mattym> ??> molokai974 login/throttle
#1083 [12:40] <Absol> molokai974: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1084 [12:40] <Absol> molokai974: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
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#1087 [12:41] <molokai974> ok, i will wait, and see ^^ thx
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#1089 [12:41] <sethraven> ok will try it
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#1098 [12:47] <sethraven> it didnt work
#1099 [12:47] <mattym> sethraven, Then you will have to use online mode
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#1103 [12:48] <B> I try to download minecraft and it comes up with this Failed to download file. jinput-platform-2.0.5-natives-windows.jar
#1104 [12:49] <B> what should i do
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#1106 [12:51] * Marriott2005 [Marriott2005@notlogged] has joined #minecrafthelp
#1107 [12:51] <Marriott2005> i ahev an error that says "Unable to save download. client-1.7.xml"
#1108 [12:51] <Marriott2005> have
#1109 [12:53] * Caveman_ [Caveman_@notlogged] has joined #minecrafthelp
#1110 [12:55] <mattym> Marriott2005, Try starting the launcher again, if that doesnt help, restart the PC then try it again.
#1111 [12:58] <Caveman_> Hello. My minecraft launcher 3 days now says that it's updating. When the update finishes, it pop's a window saying: "Problem moving C:/Progmam Files/Minecraft/tmp/tmpLauncher.tmp to MinecraftLauncher.exe with error code 5." What should I do?? I really want to play Minecraft!!
#1112 [12:58] <mattym> Caveman_, Download the installer from minecraft.net/download
#1113 [12:58] * silvan [silvan@notlogged] has joined #minecrafthelp
#1114 [12:58] <mattym> Caveman_, Run that file and choose the Remove option
#1115 [12:59] <mattym> Caveman_, After that restart the PC, then when it turns back on, run that program and choose to Install
#1116 [12:59] <silvan> Hello everyone, is there somoone that can help me please? i just installed it, on fresh windows 10 i'm getting this error
#1117 [12:59] <silvan> Name: jinput-platform-2.0.5-natives-windows.jar URL: https://libraries.minecraft.net/net/java/jinput/jinput-platform/2.0.5/jinput-platform-2.0.5-natives-windows.jar Error details: HTTP 500: Internal Server Error Filename on disk: 24a0-2f15-337c-5fdb Path: C:\Users\silva\AppData\Local\Temp\24a0-2f15-337c-5fdb Exists: file
#1118 [13:00] <mattym> silvan, Try closing and then running the launcher a few times, see if it gets passed that.
#1119 [13:01] <Caveman_> Thanks mattym
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#1126 [13:07] <silvan> ok, thanks mattym it worked, thank you so much
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#1128 [13:09] * Xander710 [Xander710@notlogged] has joined #minecrafthelp
#1129 [13:10] <Xander710> my launcher crashes when i start the game
#1130 [13:10] <mattym> ??> Xander710 launcher/crash-log
#1131 [13:10] <Absol> Xander710: We need to see your crash log, which appears after a crash.
#1132 [13:10] <Absol> Xander710: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1133 [13:11] <Xander710> ok i will do that
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#1136 [13:13] <Xander710> here is the link: http://paste.ubuntu.com/23919910/
#1137 [13:14] * Elmosgotagun [Elmosgotagun@notlogged] has joined #minecrafthelp
#1138 [13:14] <Elmosgotagun> My launcher keeps crashing.
#1139 [13:14] <Xander710> mine too
#1140 [13:15] <Elmosgotagun> Windows 10 sucks nothing works on it
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#1144 [13:16] <Elmosgotagun> SO when I load the launcher it crahses
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#1146 [13:16] <mattym> Xander710, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#1147 [13:17] <mattym> ??> Elmosgotagun launcher/crash-log
#1148 [13:17] <Absol> Elmosgotagun: We need to see your crash log, which appears after a crash.
#1149 [13:17] <Absol> Elmosgotagun: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1150 [13:21] <Elmosgotagun> http://paste.ubuntu.com/23919951/
#1151 [13:23] <mattym> ??> Elmosgotagun win/dxdiag
#1152 [13:23] <Elmosgotagun> .
#1153 [13:23] <Absol> Elmosgotagun: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1155 [13:25] * ItsLurox [ItsLurox@notlogged] has joined #minecrafthelp
#1156 [13:25] <ItsLurox> Hey i got a Problem D:
#1157 [13:25] <mattym> ItsLurox, Explain the problem.
#1158 [13:26] <ItsLurox> When i wanna start my minecraft Than it crashs
#1159 [13:26] <ItsLurox> with this message
#1160 [13:26] <ItsLurox> # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000000000002, pid=4972, tid=4508 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C 0x0000000000000002 # # Failed to write core dump. Mini
#1161 [13:26] <mattym> ??> ItsLurox launcher/game-output
#1162 [13:26] <Absol> ItsLurox: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1163 [13:26] <Absol> ItsLurox: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1164 [13:26] <ItsLurox> what is the Problem
#1165 [13:26] <ItsLurox> minecraft launcher
#1166 [13:26] <mattym> ItsLurox, Do the instructions Absol just wrote
#1167 [13:27] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1168 [13:27] <ItsLurox> 1.6.76
#1169 [13:27] <mattym> ItsLurox, Read the instructions
#1170 [13:27] <ItsLurox> witch instructions ?
#1171 [13:27] <ItsLurox> From the Error message ?
#1172 [13:27] <mattym> ItsLurox, The ones Absol wrote to you
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#1174 [13:28] <ItsLurox> I dont understand all i am from Germany
#1175 [13:28] <mattym> ItsLurox, Then translate it
#1176 [13:28] <ItsLurox> And my english isnt to good D.
#1177 [13:28] <ItsLurox> ok i try ^^^
#1178 [13:29] <Elmosgotagun> almost got it
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#1180 [13:30] <Elmosgotagun> when I pasted it in Past.ubuntu.com it came up with bad gateway
#1181 [13:31] <mattym> Elmosgotagun, Reload the site and try once more
#1182 [13:31] <Elmosgotagun> ok
#1183 [13:31] <mattym> Elmosgotagun, If the paste.ubuntu gives you the error again, try posting it on http://pastebin.com/
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#1185 [13:32] * Koen_ [Koen_@notlogged] has joined #minecrafthelp
#1186 [13:32] <Koen_> hallo
#1187 [13:32] <Koen_> ik heb een probleem gekregen met minecraft
#1188 [13:33] <mattym> ??> Koen_ lang/nl
#1189 [13:33] * ElielCraft [ElielCraft@notlogged] has joined #minecrafthelp
#1190 [13:33] <Absol> Koen_: Wij spreken hier alleen Engels. U kunt echter, indien u dat wenst, het proberen met behulp van een vertaler, zoals https://translate.google.com/#nl/en
#1191 [13:33] <Koen_> ok
#1192 [13:33] <Koen_> nl
#1193 [13:33] <Koen_> wait
#1194 [13:33] * brandonzika [brandonzika@notlogged] has quit. (Client Quit)
#1195 [13:34] <Koen_> I have a problem with minecraft
#1196 [13:34] <Koen_> hello?
#1197 [13:34] <Koen_> ....
#1198 [13:34] <ElielCraft> Comprei o jogo ontem e ele não finaliza a instalação
#1199 [13:34] <Elmosgotagun> Here it is http://pastebin.com/G0YMc5PK
#1200 [13:34] <Koen_> english please
#1201 [13:35] <ElielCraft> ok
#1202 [13:35] <Koen_> I have a problem with minecraft
#1203 [13:35] <ElielCraft> I bought the game yesterday and it does not finish the installation
#1204 [13:36] <Koen_> How can I fix this?
#1205 [13:36] <mattym> ElielCraft, One moment
#1206 [13:36] <ElielCraft> stay
#1207 [13:36] <mattym> Elmosgotagun, What happens when you try?
#1208 [13:36] <mattym> Koen_, Explain the problem
#1209 [13:37] <ElielCraft> crash report
#1210 [13:37] <Koen_> Naam: httpcore-4.3.2.jar URL: https://libraries.minecraft.net/org/apache/httpcomponents/httpcore/4.3.2/httpcore-4.3.2.jar Foutgegevens: HTTP 500: Internal Server Error Bestandsnaam op schijf: 846a-4d92-599d-11cd Pad: C:\Users\Koenh\AppData\Local\Temp\846a-4d92-599d-11cd Bestaat: file
#1211 [13:37] <Koen_> that chrash
#1212 [13:37] <mattym> ??> ElielCraft launcher/crash-log
#1213 [13:37] <Absol> ElielCraft: We need to see your crash log, which appears after a crash.
#1214 [13:37] <Absol> ElielCraft: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1215 [13:37] <mattym> Koen_, Restart the launcher a few times, see if it gets passed that
#1216 [13:37] <Elmosgotagun> I open the launcher enter my user and pass it logs me in, I click play and it loads then it crashes
#1217 [13:37] <Koen_> ok thanks
#1218 [13:37] * Broniarz [Broniarz@notlogged] has joined #minecrafthelp
#1219 [13:38] <mattym> Elmosgotagun, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1220 [13:38] <Broniarz> My account was stolen , i can proof i buy this acc
#1221 [13:38] <Broniarz> what should i do
#1222 [13:38] <mattym> ??> Broniarz account/send-email
#1223 [13:38] <Absol> Broniarz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1224 [13:38] <Elmosgotagun> ok thanks
#1225 [13:38] <Absol> Broniarz: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1226 [13:38] <mattym> Broniarz, Follow Absols instructions to contact Mojang
#1227 [13:38] <Koen_> that chrash: Downloaden van bestand is mislukt. lwjgl-platform-2.9.4-nightly-20150209-natives-windows.jar
#1228 [13:39] <Koen_> how fix that?
#1229 [13:39] <Broniarz> Thanks i will try
#1230 [13:39] <Broniarz> Thanks i will try
#1231 [13:39] * Elmosgotagun [Elmosgotagun@notlogged] has left #minecrafthelp
#1232 [13:39] <mattym> Koen_, Like I said, keep trying to reload the launcher
#1233 [13:39] <mattym> Koen_, If it doesnt help, restart the PC, then try it again
#1234 [13:40] <Koen_> I already did
#1235 [13:41] <ElielCraft> A lot of things I'm confused, I need help, slow please.
#1236 [13:41] <mattym> ElielCraft, Only read the messages that start with your name, do the instructions Absol is about to wright to you
#1237 [13:41] <mattym> ??> ElielCraft launcher/crash-log
#1238 [13:41] <Absol> ElielCraft: We need to see your crash log, which appears after a crash.
#1239 [13:41] <Absol> ElielCraft: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1240 [13:41] <mattym> Koen_, Then try again
#1241 [13:42] <ElielCraft> ok
#1242 [13:42] <Koen_> yes it working. slow...
#1243 [13:42] <Koen_> But he will
#1244 [13:43] * molokai974 [molokai974@notlogged] has quit. (Quit: Web client closed)
#1245 [13:43] <Koen_> thank you for helping! I go play minecraft. Bye
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#1248 [13:45] <ElielCraft> ok[15:42:00 INFO]: Ignoring visibility rule and showing launcher due to a game crash [15:42:00 INFO]: Crash report detected, opening: C:\Users\Carla\AppData\Roaming\.minecraft\crash-reports\crash-2017-02-03_15.42.00-client.txt [15:42:00 INFO]: Deleting C:\Users\Carla\AppData\Roaming\.minecraft\versions\1.11.2\1.11.2-natives-199760680343908 [15:42:00 WARN]: Couldn't delete C:\Users\Carla\AppData\Roaming\.minecraft\versions\1.11.2\1.11.2-natives-199
#1249 [13:45] <mattym> ElielCraft, Instructions were given, follow them all
#1250 [13:46] <Koen_> he loading so long....
#1251 [13:46] <Koen_> how can that?
#1252 [13:47] <mattym> Koen_, You will just need to wait
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#1258 [13:48] <ElielCraft> I'm Brazilian and I understand little English, I'm trying to understand and follow.
#1259 [13:48] * brandon [brandon@notlogged] has joined #minecrafthelp
#1260 [13:48] <ElielCraft> One step at a time please
#1261 [13:49] <mattym> ElielCraft, The info is still there, go back and read it
#1262 [13:49] <brandon> when ever i try to update the game it will not let me play and it keeps giving me an error code
#1263 [13:49] <mattym> ElielCraft, You need to use the paste site Absol provided as the whole log will not fit into the chat
#1264 [13:49] <mattym> brandon, What error code?
#1265 [13:50] <brandon> it says unable to download a diffrent thing everytime i hit play
#1266 [13:51] <mattym> brandon, Try restarting the PC then trying again. If that doesnt work, use the installer from minecraft.net/download the reinstall the launcher
#1267 [13:51] <Koen_> ok
#1268 [13:51] * BRO [BRO@notlogged] has joined #minecrafthelp
#1269 [13:51] * T_ToxicMc [T_ToxicMc@notlogged] has joined #minecrafthelp
#1270 [13:51] <BRO> what are some ways to get rid of lag
#1271 [13:51] <brandon> i have reinstalled it a couple times already and that did not work
#1272 [13:52] <mattym> brandon, Then try restarting the PC
#1273 [13:52] <T_ToxicMc> my minecraft keeps crashing when it tried to update its launcher
#1274 [13:52] <brandon> ok
#1275 [13:52] <mattym> BRO, Better computer or better internet.
#1276 [13:52] <mattym> ??> T_ToxicMc launcher/crash-log
#1277 [13:52] <Absol> T_ToxicMc: We need to see your crash log, which appears after a crash.
#1278 [13:52] <T_ToxicMc> i have a file of all the "crashes"
#1279 [13:52] <Absol> T_ToxicMc: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1280 [13:53] <Koen_> who can help me
#1281 [13:53] <Broniarz> Well thank you mattym i send email with request to give me my acc back
#1282 [13:53] <mattym> Broniarz, Good luck.
#1283 [13:53] <Koen_> minecraft load so long. how can that?
#1284 [13:53] <Broniarz> i hope so
#1285 [13:53] <T_ToxicMc> http://paste.ubuntu.com/23920090/
#1286 [13:54] <mattym> Koen_, You were told to restart the PC again.
#1287 [13:54] * Amir_1 [Amir_1@notlogged] has joined #minecrafthelp
#1288 [13:54] <T_ToxicMc> this is from the update launcher it keeps making more when i try to update it
#1289 [13:54] * Broniarz [Broniarz@notlogged] has quit. (Quit: Web client closed)
#1290 [13:54] <mattym> T_ToxicMc, Download the installer from minecraft.net/download, run it and choose the Remove option, then restart the PC, when its back on run that installer again and choose to Install.
#1291 [13:55] * BRO [BRO@notlogged] has quit. (Ping timeout: 180 seconds)
#1292 [13:55] <T_ToxicMc> dude ive done that 6 times
#1293 [13:55] <mattym> T_ToxicMc, Did you do it in that exact order?
#1294 [13:55] <T_ToxicMc> yea unstall and then reinstall
#1295 [13:55] <mattym> T_ToxicMc, With a restart in between?
#1296 [13:56] <T_ToxicMc> no
#1297 [13:56] <mattym> T_ToxicMc, Try that, or first try this
#1298 [13:56] <mattym> T_ToxicMc, Delete everything inside this folder on your PC C:/Program Files (x86)/Minecraft/
#1299 [13:56] <mattym> T_ToxicMc, Then run the installer again, and choose Install or Repair, whichever it lets you
#1300 [13:56] * brandon [brandon@notlogged] has joined #minecrafthelp
#1301 [13:57] * Koen_ [Koen_@notlogged] has quit. (Ping timeout: 180 seconds)
#1302 [13:57] <brandon> @mattym
#1303 [13:57] <mattym> Yes
#1304 [13:57] <brandon> restarting my pc did not work
#1305 [13:57] <mattym> brandon, Whats the current error you are getting?
#1306 [13:59] * Marriott2005 [Marriott2005@notlogged] has quit. (Ping timeout: 180 seconds)
#1307 [13:59] * Amir_1 [Amir_1@notlogged] has quit. (Client Quit)
#1308 [13:59] <brandon> when i hit play it gave me " Error, unable to save download. step4,ogg"
#1309 [13:59] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 194 seconds)
#1310 [13:59] * T_ToxicMc [T_ToxicMc@notlogged] has quit. (Ping timeout: 180 seconds)
#1311 [13:59] * Shams-s [Shams-s@notlogged] has joined #minecrafthelp
#1312 [14:00] <mattym> brandon, Yeah, best guess we currently have for that is keep trying to reload the launcher till it gets passed all that.
#1313 [14:00] <brandon> and if i hit play again it will say its unable to download something diffrent
#1314 [14:00] <mattym> brandon, Completely close the launcher between trying it again
#1315 [14:00] <brandon> ok ill try that
#1316 [14:00] * ALEX_ [ALEX_@notlogged] has joined #minecrafthelp
#1317 [14:01] <ALEX_> hello
#1318 [14:01] <Shams-s> when i start minecraft game output tab appears and the game doent work
#1319 [14:01] <ALEX_> i have problem
#1320 [14:01] <ALEX_> me to
#1321 [14:01] <Shams-s> rly?
#1322 [14:01] * bluekomod [bluekomod@notlogged] has joined #minecrafthelp
#1323 [14:01] <ALEX_> i have crach output
#1324 [14:01] * sewos [sewos@notlogged] has joined #minecrafthelp
#1325 [14:02] <Shams-s> how to solve it
#1326 [14:02] <brandon> it is not working
#1327 [14:02] <sewos> i keep getting out of memo problem
#1328 [14:02] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#1329 [14:02] <ALEX_> i need solve the problem output
#1330 [14:02] <mattym> ??> Shams-s launcher/log
#1331 [14:02] <Absol> Shams-s: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1332 [14:02] <ALEX_> how can do it
#1333 [14:02] <Absol> Shams-s: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1334 [14:03] <Shams-s> ompletely ignored arguments: [--nativeLauncherVersion, 1182, --nativeLauncherVersion, 1206] [22:05:15] [Client thread/INFO]: Setting user: Shams_S [22:05:16] [Client thread/WARN]: Skipping bad option: lastServer: [22:05:16] [Client thread/INFO]: LWJGL Version: 2.9.4
#1335 [14:03] <mattym> Shams-s, Read the instructions
#1336 [14:03] <Shams-s> thats the error
#1337 [14:03] * Cert [Cert@notlogged] has joined #minecrafthelp
#1338 [14:03] <bluekomod> By me say this "Name: strong5.ogg URL: http://resources.download.minecraft.net/c3/c3dcdf6dff63fcf4d35b2742b62018591de0e156 Error details: Attempting to move successful download to C:/Users\Oliver\AppData\Roaming\.minecraft\assets\objects\c3/c3dcdf6dff63fcf4d35b2742b62018591de0e156 Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird Filename on disk: ec0c-86f6-adfd-a537 P
#1339 [14:03] <mattym> ??> brandon dl/win/alternative
#1340 [14:03] <ALEX_> how can solve the probelm ?
#1341 [14:03] <mattym> ??> brandon dl/win/alternate
#1342 [14:03] <Absol> brandon: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#1343 [14:03] <mattym> brandon, Try the versions of the launcher Absol linked you.
#1344 [14:03] <Cert> Hey there could I ask mojang to change my name cause I just got my acc back after 15 days but it says I need to wait 25 more days
#1345 [14:03] * ALEX_ [ALEX_@notlogged] has quit. (Client Quit)
#1346 [14:03] <mattym> bluekomod, Try restarting your PC then see if it works.
#1347 [14:04] <Cert> the person who hacked my account changed the name and I need to change it urgent
#1348 [14:04] <mattym> ??> Cert account/send-email
#1349 [14:04] <Absol> Cert: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1350 [14:04] <Absol> Cert: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1351 [14:04] <mattym> Cert, You will need to use the info Absol wrote to contact them.
#1352 [14:04] <Cert> ok
#1353 [14:04] <bluekomod> <mattym> it doesnt work
#1354 [14:04] <Cert> thanks
#1355 [14:04] <mattym> bluekomod, You havent tried
#1356 [14:05] <bluekomod> yes
#1357 [14:05] <bluekomod> i removed it and installed new
#1358 [14:05] <sewos> so can i get help of fixing out of memo problem
#1359 [14:05] <bluekomod> and it doesnt work to
#1360 [14:05] <sewos> ?>
#1361 [14:05] <mattym> ??> sewos launcher/crash-log
#1362 [14:05] <Absol> sewos: We need to see your crash log, which appears after a crash.
#1363 [14:05] <Absol> sewos: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1364 [14:05] <mattym> ??> bluekomod win/reinst
#1365 [14:05] <Absol> bluekomod: You may need to reinstall the locally installed files that Minecraft puts into place.
#1366 [14:05] <Absol> bluekomod: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1367 [14:06] <sewos> did send it twice
#1368 [14:06] <sewos> now
#1369 [14:06] <mattym> bluekomod, Try the instructions from Absol and see if it changes
#1370 [14:06] <bluekomod> i removed all
#1371 [14:06] <mattym> sewos, I need a link to it, read the instructions
#1372 [14:06] <bluekomod> I think couse of the new Verion
#1373 [14:06] <mattym> bluekomod, Read the instructions Absol wrote
#1374 [14:06] <sewos> http://paste.ubuntu.com/23920165/
#1375 [14:06] <mattym> bluekomod, You need to reinstall the game files, not the launcher files
#1376 [14:06] <mattym> ??> sewos mods
#1377 [14:06] <Absol> sewos: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1378 [14:07] <bluekomod> before 3 weeks i bought this pc and doesnt works but on my 5j old Pc it worked
#1379 [14:07] <sewos> still
#1380 [14:07] <bluekomod> I reinstalled all
#1381 [14:07] <bluekomod> not only louncher
#1382 [14:07] <sewos> not like you dont have time
#1383 [14:07] <brandon> @mattym it says this application requires a java run time environment 1.6.0
#1384 [14:07] <mattym> brandon, If you still have the installer, run it and choose repair again
#1385 [14:08] <mattym> sewos, Read the info Absol wrote
#1386 [14:08] <ElielCraft> paste.ubuntu.com/23920159/
#1387 [14:08] <mattym> sewos, You WILL NOT get mod help here
#1388 [14:08] <mattym> sewos, You WILL NOT get mod help here
#1389 [14:08] * bluekomod [bluekomod@notlogged] has left #minecrafthelp
#1390 [14:08] <Shams-s> http://paste.ubuntu.com/23920220/
#1391 [14:08] <sewos> support that dont know shit amazing
#1392 [14:08] <Absol> sewos: Please keep it civil
#1393 [14:08] <sewos> xd dude
#1394 [14:09] <mattym> sewos, Read the instructions, actually read them, they tell you where to go
#1395 [14:09] <ElielCraft> http://paste.ubuntu.com/23920159/
#1396 [14:09] * Lord_Ralex kicked sewos from #minecrafthelp (Reason: ewos :Mod your game, lose support. What would you expect?)
#1397 [14:09] * sewosreformed [sewosreformed@notlogged] has joined #minecrafthelp
#1398 [14:10] <mattym> ??> ElielCraft win/reinst
#1399 [14:10] <Absol> ElielCraft: You may need to reinstall the locally installed files that Minecraft puts into place.
#1400 [14:10] <Absol> ElielCraft: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1401 [14:10] <sewosreformed> nice support kappa
#1402 [14:10] <mattym> ElielCraft, Try the instructions from Absol
#1403 [14:10] * Lord_Ralex kicked sewosreformed from #minecrafthelp (Reason: ewosreformed :sewosreformed)
#1404 [14:10] <mattym> ??> Shams-s launcher/log
#1405 [14:10] <Absol> Shams-s: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1406 [14:10] <Absol> Shams-s: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1407 [14:10] <brandon> it is not working
#1408 [14:10] <mattym> Shams-s, Read the instructions, you are not providing the correct log
#1409 [14:10] <mattym> ??> brandon tools/hjt
#1410 [14:11] <Absol> brandon: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1411 [14:11] <Absol> brandon: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1412 [14:12] * DarkNoddy [DarkNoddy@notlogged] has joined #minecrafthelp
#1413 [14:12] <brandon> no i am tired of this shit and you have already fucked up my pc by making me download stuff that is now STUCK on my home screen!!
#1414 [14:12] <Absol> brandon: Please keep it civil
#1415 [14:12] <Shams-s> http://paste.ubuntu.com/23920233/
#1416 [14:12] <brandon> @Absol no
#1417 [14:13] <brandon> im done and everyone can ago fuck them selves
#1418 [14:13] * Absol kicked brandon from #minecrafthelp (Reason: randon :Keep it civilized, you are just a human being)
#1419 [14:15] <Shams-s> I think thats the correct log
#1420 [14:15] <ElielCraft> Okay, I'll do the recommended, thank you.
#1421 [14:16] <Galaxy_2Alex> Shams-s, One moment please.
#1422 [14:16] * T_ToxicMc [T_ToxicMc@notlogged] has joined #minecrafthelp
#1423 [14:16] <Shams-s> take your time
#1424 [14:16] <T_ToxicMc> so my minecraft now wont load up it installed but now its just its launcher but with no screen
#1425 [14:16] <Galaxy_2Alex> Shams-s, Download and Install this driver: http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
#1426 [14:17] * ElielCraft [ElielCraft@notlogged] has quit. (Quit: Web client closed)
#1427 [14:17] <Shams-s> and what exactly is this driver for
#1428 [14:17] <Galaxy_2Alex> T_ToxicMc, Try the alternative launcher downloads: https://minecraft.net/en-us/download/alternative
#1429 [14:17] <Galaxy_2Alex> Shams-s, It's a graphics card driver update.
#1430 [14:18] <T_ToxicMc> ok
#1431 [14:18] <Shams-s> but minecraft was running smoothly before
#1432 [14:18] * DIeoreatapie [DIeoreatapie@notlogged] has joined #minecrafthelp
#1433 [14:18] <Shams-s> with the last driver update
#1434 [14:18] <Galaxy_2Alex> Shams-s, It won't run with the driver version you currently have installed.
#1435 [14:19] * DIeoreatapie [DIeoreatapie@notlogged] has quit. (Client Quit)
#1436 [14:19] <Shams-s> one last question
#1437 [14:19] <Galaxy_2Alex> Shams-s, You can find more inforamtion on this page: https://www.reddit.com/r/Minecraft/comments/5q05wu/psa_latest_nvidia_gpu_driver_crashes_minecraft/
#1438 [14:19] * Leonardo [Leonardo@notlogged] has joined #minecrafthelp
#1439 [14:19] <Galaxy_2Alex> Shams-s, Yes?
#1440 [14:19] <Shams-s> why did it work before
#1441 [14:19] <Leonardo> hola
#1442 [14:19] <Galaxy_2Alex> Shams-s, The Nvidia Geforce Experience may have updated your driver without you noticing it.
#1443 [14:20] * DIeoreatapie [DIeoreatapie@notlogged] has joined #minecrafthelp
#1444 [14:20] <Galaxy_2Alex> Shams-s, The only thing we know is that a specific driver version for Nvidia video cards does not work with Minecraft.
#1445 [14:20] <Galaxy_2Alex> Leonardo, Hello.
#1446 [14:20] <Shams-s> and this new update is the reason minecraft not working?
#1447 [14:20] * DIeoreatapie [DIeoreatapie@notlogged] has quit. (Client Quit)
#1448 [14:21] <Galaxy_2Alex> Shams-s, Yes, but the link I gave you is a newer version which fixes the issue.
#1449 [14:21] <Shams-s> ok thank you
#1450 [14:21] * Shams-s [Shams-s@notlogged] has quit. (Quit: Web client closed)
#1451 [14:26] * Sonshine [Sonshine@notlogged] has joined #minecrafthelp
#1452 [14:26] * devgur [devgur@notlogged] has joined #minecrafthelp
#1453 [14:28] <Sonshine> Hi! I can't enter the game because it says that my graphic card drivers need to be updated, but they already are (Mobile Intel® 965 Express Chipset Family). I tried with all versions of the game, but it shows the same error :/
#1454 [14:28] <Leonardo> I have a problem,but i can't solve this
#1455 [14:28] <Leonardo> i don't speak english
#1456 [14:28] <Galaxy_2Alex> Leonardo, Use a translator.
#1457 [14:28] <Galaxy_2Alex> Sonshine, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version if Windows you had before (Settings > Update & Security > Go back to an earlier build), or you will have to upgrade your hardware, however, we cannot ass
#1458 [14:28] <Leonardo> is bad
#1459 [14:28] <devgur> everytime I launch my game it has an error state and says (exit code -1073740791), can someone help me?
#1460 [14:29] <Galaxy_2Alex> *assist you with that.
#1461 [14:29] * Blazers [Blazers@notlogged] has joined #minecrafthelp
#1462 [14:29] <Sonshine> the laptop didnt have any OS before
#1463 [14:29] <devgur> CTCP version?
#1464 [14:29] * Blazers [Blazers@notlogged] has quit. (Client Quit)
#1465 [14:30] <Galaxy_2Alex> devgur, Download and install this Nvidia driver: http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
#1466 [14:30] <Leonardo> When start section in minecraft I get the following error " UPS! An error prevented your request from being processed. Please try again."
#1467 [14:30] <Galaxy_2Alex> Sonshine, The last version of Windows your system supports is Windows 7.
#1468 [14:30] <Galaxy_2Alex> Sonshine, And even with Windows 7, you will only be able to play version 1.7.2 and below.
#1469 [14:30] <Galaxy_2Alex> ??> Leonardo tools/hjt
#1470 [14:30] <Absol> Leonardo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1471 [14:30] <Absol> Leonardo: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1472 [14:31] <Sonshine> pfffff :/ and can i install win7 without losing the data from the hard drive?
#1473 [14:31] <Sonshine> or i cant launch the game with the compatibility mode?
#1474 [14:31] * Xfirdan [Xfirdan@notlogged] has joined #minecrafthelp
#1475 [14:32] <Galaxy_2Alex> Sonshine, No, you would need to pack up the data. And no, compatibility mode will not work since your systems lacks the drivers to run the game alltogether.
#1476 [14:33] <Xfirdan> Hello. I need help with my account. When i try to login it says wrong email and pass. Then i use the forgot password link to change the password. After doing this an i try to login it says again wron email and/or password.
#1477 [14:33] <Galaxy_2Alex> ??> Xfirdan login/throttle
#1478 [14:33] <Absol> Xfirdan: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1479 [14:33] <Absol> Xfirdan: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1480 [14:33] <Xfirdan> okay i will try. thx
#1481 [14:34] <Sonshine> And there isn't any other solution except reinstalling windows to 7?
#1482 [14:34] * Kirito is now known as Kazuto
#1483 [14:34] <Leonardo> this is the link of the ubuntu http://paste.ubuntu.com/23920381/
#1484 [14:35] * CloudPvPzMC [CloudPvPzMC@notlogged] has joined #minecrafthelp
#1485 [14:35] <CloudPvPzMC> hello
#1486 [14:35] <Galaxy_2Alex> Sonshine, Sadly, there is not. The hardware is simply not supported by the manufacturers anymore.
#1487 [14:35] <Galaxy_2Alex> CloudPvPzMC, Hello.
#1488 [14:35] <Galaxy_2Alex> ??> Leonardo info/mcleaks
#1489 [14:35] <Absol> Leonardo: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1490 [14:35] <Absol> Leonardo: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#1491 [14:35] <Galaxy_2Alex> ??> Leonardo win/hosts/edit
#1492 [14:35] <CloudPvPzMC> why is the new launcher not working for me ? does anyone know
#1493 [14:35] <Absol> Leonardo: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1494 [14:35] <Absol> Leonardo: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1495 [14:35] <CloudPvPzMC> ive tried everything and its just not working
#1496 [14:35] <Galaxy_2Alex> CloudPvPzMC, What is the exact issue?
#1497 [14:36] <CloudPvPzMC> it says theres an error, because of the new launcher, ive been trying to get it to work for 2 hours now
#1498 [14:36] <Galaxy_2Alex> CloudPvPzMC, What error?
#1499 [14:36] <CloudPvPzMC> Unable to save download. 11.ogg
#1500 [14:36] <CloudPvPzMC> thats what it says
#1501 [14:36] <Sonshine> Heh, nialed it. I put to run it as win7 and admin mode
#1502 [14:36] <Sonshine> and it worked xDD, but 1.0.0
#1503 [14:36] <Sonshine> nailed*
#1504 [14:36] <Galaxy_2Alex> Sonshine, That is... interesting.
#1505 [14:37] * T_ToxicMc [T_ToxicMc@notlogged] has quit. (Ping timeout: 180 seconds)
#1506 [14:37] <CloudPvPzMC> can someone pls tell me why is it doijg that
#1507 [14:38] * ELEKTRUS [ELEKTRUS@notlogged] has joined #minecrafthelp
#1508 [14:38] <CloudPvPzMC> it cant be my computer, it costed me $3000
#1509 [14:38] <Galaxy_2Alex> CloudPvPzMC, Please put the full error log on the following website:
#1510 [14:38] <Galaxy_2Alex> ??> CloudPvPzMC paste
#1511 [14:38] <Absol> CloudPvPzMC: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1512 [14:39] <CloudPvPzMC> http://paste.ubuntu.com/23920421/
#1513 [14:39] * Kizar [Kizar@notlogged] has joined #minecrafthelp
#1514 [14:39] <CloudPvPzMC> there the link to it
#1515 [14:40] * Sonshine [Sonshine@notlogged] has quit. (Ping timeout: 180 seconds)
#1516 [14:40] <Kizar> Can someone help me with pixel format not accelerated ? I have dxdiag link
#1517 [14:40] <Kizar> http://paste.ubuntu.com/23920416/
#1518 [14:40] <Galaxy_2Alex> CloudPvPzMC, Restart your PC, then start just the launcher.
#1519 [14:40] <CloudPvPzMC> i just restarted it tho
#1520 [14:40] <CloudPvPzMC> i did it like 4 times
#1521 [14:40] <Kizar> I played MC before, but after update to win 10 i have this problem
#1522 [14:41] <Galaxy_2Alex> Kizar, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version if Windows you had before (Settings > Update & Security > Go back to an earlier build), or you will have to upgrade your hardware.
#1523 [14:41] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 384 seconds)
#1524 [14:41] <CloudPvPzMC> you talking to me ?
#1525 [14:41] <Galaxy_2Alex> CloudPvPzMC, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#1526 [14:41] * kvgeorge1 [kvgeorge1@notlogged] has joined #minecrafthelp
#1527 [14:41] <CloudPvPzMC> but how can i find the actual problem then ?
#1528 [14:42] <kvgeorge1> Where is the best place to ask for help to detect an arrow hitting a player using command blocks?
#1529 [14:42] <Galaxy_2Alex> ??> CloudPvPzMC tools/hjt
#1530 [14:42] <Absol> CloudPvPzMC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1531 [14:42] <Absol> CloudPvPzMC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1532 [14:42] <Galaxy_2Alex> kvgeorge1, The Minecraft Forums or Reddit.
#1533 [14:42] * Sonshine [Sonshine@notlogged] has joined #minecrafthelp
#1534 [14:42] <kvgeorge1> ok, thx
#1535 [14:42] <Galaxy_2Alex> kvgeorge1, But definitely not here.
#1536 [14:42] <Galaxy_2Alex> kvgeorge1, But definitely not here.
#1537 [14:42] * CloudPvPzMC [CloudPvPzMC@notlogged] has left #minecrafthelp
#1538 [14:42] <Galaxy_2Alex> kvgeorge1, Sorry.
#1539 [14:42] * kvgeorge1 [kvgeorge1@notlogged] has quit. (Client Quit)
#1540 [14:42] <Kizar> @Galaxy_2Alex I don't have the go back to an earlier build option ..
#1541 [14:43] <Galaxy_2Alex> Kizar, That means you updated more than a month ago.
#1542 [14:43] * Lucas2053 [Lucas2053@notlogged] has joined #minecrafthelp
#1543 [14:43] <ELEKTRUS> i need help i have this problem since a week Completely ignored arguments: [--nativeLauncherVersion, 1206] [21:42:38] [Client thread/INFO]: Setting user: ELEKTRUS [21:42:39] [Client thread/INFO]: LWJGL Version: 2.9.4
#1544 [14:43] <Galaxy_2Alex> ??> ELEKTRUS launcher/log
#1545 [14:43] <Absol> ELEKTRUS: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1546 [14:43] <Absol> ELEKTRUS: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1547 [14:43] <Sonshine> Galaxy2, I'll try to open further versions than 1.0.0 and inform here :) .Btw, since which version minecraft supports mods? So i can install the optimization mod :P
#1548 [14:43] <Lucas2053> hi
#1549 [14:43] <Galaxy_2Alex> Kizar, You will have to manually downgrade to Windows 7, however, we cannot assist with that.
#1550 [14:43] <Lucas2053> my minecraft account was hijacked
#1551 [14:43] <Lucas2053> anyone help ?
#1552 [14:43] <thgilfodrol> Sonshine: mods are unsupported here, but you'll be able to find mods for any mc version within the past 5 years I bet
#1553 [14:44] <Galaxy_2Alex> Lucas2053, Contact Mojang with your transaction ID.
#1554 [14:44] <Galaxy_2Alex> ??> Lucas2053 account/trans-id
#1555 [14:44] <Lucas2053> how ??
#1556 [14:44] <Absol> Lucas2053: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1557 [14:44] <Galaxy_2Alex> ??> Lucas2053 account/send-email
#1558 [14:44] <Absol> Lucas2053: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1559 [14:44] <Absol> Lucas2053: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1560 [14:44] <Sonshine> i meant to say since when minecraft supports mods, im not asking here for mods, just when they are supported :PP
#1561 [14:44] <Galaxy_2Alex> Sonshine, On PC, they were never officially supported
#1562 [14:44] <Sonshine> lel?
#1563 [14:45] <Galaxy_2Alex> Sonshine, You always needed some additional mods like Forge or Modloader.
#1564 [14:45] <Leonardo> Galaxy_2Alex: and copy this in notepad %SystemRoot%\System32\drivers\etc\hosts But I do not know what I have to do now, I do not understand
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#1566 [14:45] * jersonptt [jersonptt@notlogged] has joined #minecrafthelp
#1567 [14:45] <thgilfodrol> Leonardo: in start menu, look for Notepad
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#1569 [14:46] * Kizar [Kizar@notlogged] has quit. (Ping timeout: 180 seconds)
#1570 [14:46] * jersonptt [jersonptt@notlogged] has quit. (Client Quit)
#1571 [14:46] <ELEKTRUS> this is the link http://paste.ubuntu.com/23920459/
#1572 [14:46] <thgilfodrol> Leonardo: right click on it and select Run as Administrator, then go to File -> Open
#1573 [14:47] <Galaxy_2Alex> ELEKTRUS, Download and Install the latest NVidia driver update: http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
#1574 [14:47] <ELEKTRUS> i have this
#1575 [14:47] <ELEKTRUS> it is the newest driver
#1576 [14:47] <Leonardo> thgilfodrol: then?
#1577 [14:47] <Galaxy_2Alex> ELEKTRUS, No, you have an older version, and that is the reason you are crashing.
#1578 [14:48] <Galaxy_2Alex> ELEKTRUS, The version I just gave you is a hotfix for that exact issue.
#1579 [14:48] * Tyxie [Tyxie@notlogged] has joined #minecrafthelp
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#1581 [14:49] <Lucas2053> help
#1582 [14:49] <Lucas2053> how to sex with web cam
#1583 [14:49] * Lord_Ralex kicked Lucas2053 from #minecrafthelp (Reason: ucas2053 :Lucas2053)
#1584 [14:49] * AgenteDomics [AgenteDomics@notlogged] has quit. (Client Quit)
#1585 [14:49] <Galaxy_2Alex> thanks
#1586 [14:50] <ELEKTRUS> i have the newest driver
#1587 [14:50] * AgenteDomics [AgenteDomics@notlogged] has joined #minecrafthelp
#1588 [14:50] <Galaxy_2Alex> ELEKTRUS, But you are crashing in Minecraft, correct?
#1589 [14:50] <ELEKTRUS> before this
#1590 [14:51] <Leonardo> thgilfodrol: Leonardo: right click on it and select Run as Administrator, then go to File -> Open it's ready, than?
#1591 [14:51] <ELEKTRUS> yes i launch and then crash it
#1592 [14:51] <Galaxy_2Alex> ELEKTRUS, Install this driver then, it's a newer version that fixes the issue: http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
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#1595 [14:51] <thgilfodrol> Leonardo: then put %SystemRoot%\System32\drivers\etc\hosts in the box where it says File Path
#1596 [14:52] * AgenteDomics [AgenteDomics@notlogged] has joined #minecrafthelp
#1597 [14:52] <AgenteDomics> http://paste.ubuntu.com/23920463/
#1598 [14:52] <Sonshine> Ok, after 1.7.2 dont launch, but at least i can play minecraft, better than nothing hehe. Thanks galaxy (>^-^)>
#1599 [14:53] <Leonardo> What is file path
#1600 [14:53] <Galaxy_2Alex> Sonshine, You're welcome, have a nice day.
#1601 [14:53] <Galaxy_2Alex> AgenteDomics, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version if Windows you had before (Settings > Update & Security > Go back to an earlier build), or you will have to upgrade your hardware.
#1602 [14:53] <Leonardo> What is file path?
#1603 [14:53] <Galaxy_2Alex> Leonardo, The box at the top, this one: http://i.imgur.com/H2GS7sE.png
#1604 [14:54] <Sonshine> Galaxy, you can try too for other people to run it as admin and compatibility to win7, maybe it works for them too :P
#1605 [14:54] * CloudPvPzMC [CloudPvPzMC@notlogged] has joined #minecrafthelp
#1606 [14:54] * alex_ [alex_@notlogged] has joined #minecrafthelp
#1607 [14:54] <CloudPvPzMC> hello
#1608 [14:54] <CloudPvPzMC> im back
#1609 [14:54] <Leonardo> i have window 7
#1610 [14:54] <CloudPvPzMC> and yeah it still doesnt work
#1611 [14:54] <Galaxy_2Alex> Sonshine, I will keep that in mind, thanks.
#1612 [14:54] * alex_ [alex_@notlogged] has quit. (Client Quit)
#1613 [14:54] <Galaxy_2Alex> Leonardo, Should look very similar.
#1614 [14:55] <Sonshine> Well, bye people!!! Hope you fix fast the problems :3
#1615 [14:55] <Galaxy_2Alex> Leonardo, Oh, my bad
#1616 [14:55] <Galaxy_2Alex> Leonardo, This is the box you have to enter it into: http://i.imgur.com/92zGJ26.png
#1617 [14:56] <Leonardo> http://imgur.com/a/HTwNQ
#1618 [14:56] <AgenteDomics> Galaxy, can you help me?
#1619 [14:56] <Galaxy_2Alex> Leonardo, The "Nombre" field then.
#1620 [14:56] <Galaxy_2Alex> AgenteDomics, I already told you an answer, but here it is again:
#1621 [14:56] <Galaxy_2Alex> AgenteDomics, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version if Windows you had before (Settings > Update & Security > Go back to an earlier build), or you will have to upgrade your hardware.
#1622 [14:56] <CloudPvPzMC> galaxy
#1623 [14:56] <Leonardo> ohh okey
#1624 [14:57] <Galaxy_2Alex> ??> CloudPvPzMC tools/hjt
#1625 [14:57] <Absol> CloudPvPzMC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1626 [14:57] <Absol> CloudPvPzMC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1627 [14:57] <CloudPvPzMC> where do i do that tho
#1628 [14:57] * Guest44027 is now known as Extreme
#1629 [14:57] <Galaxy_2Alex> CloudPvPzMC, Absol have you all the needed instructions.
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#1632 [14:58] * Sonshine [Sonshine@notlogged] has quit. (Ping timeout: 180 seconds)
#1633 [14:58] <CloudPvPzMC> im quiting minecraf, nice talkting to yall, they messed up my 3k computer also, im done, nice knowing you all!
#1634 [14:59] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 180 seconds)
#1635 [14:59] <Galaxy_2Alex> CloudPvPzMC, Alright, bye then.
#1636 [14:59] <Galaxy_2Alex> CloudPvPzMC, Alright, bye then.
#1637 [14:59] * CloudPvPzMC [CloudPvPzMC@notlogged] has left #minecrafthelp
#1638 [14:59] <Corgi> Can someone please help me? With the new launcher It launches the game but then freezes and says Not responding for a long time
#1639 [14:59] * hdhdgdgd [hdhdgdgd@notlogged] has joined #minecrafthelp
#1640 [14:59] <Leonardo> Galaxy_2Alex: and then?...look this,Look what I came out http://imgur.com/a/RqXGm
#1641 [15:00] <Galaxy_2Alex> Corgi, Try the alternative launcher options on this page: https://minecraft.net/en-us/download/alternative
#1642 [15:00] <Galaxy_2Alex> Corgi, Remove both lines, then save the file and everything should work again.
#1643 [15:00] <Corgi> both lines?
#1644 [15:00] <Corgi> what do you mean?
#1645 [15:00] <Galaxy_2Alex> Corgi, Ah sorry, ignore that last line.
#1646 [15:00] <Corgi> oh okay
#1647 [15:00] <ELEKTRUS> thanks a lot it work thanks :) ;)
#1648 [15:00] <Galaxy_2Alex> Leonardo, Remove both lines, then save the file and everything should work again.
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#1650 [15:00] <hdhdgdgd> how to fix java,lang.nullpointerexpection??
#1651 [15:01] <ELEKTRUS> thanks galaxy_2alex
#1652 [15:01] <Galaxy_2Alex> hdhdgdgd, Please put the full error log on this page:
#1653 [15:01] <Galaxy_2Alex> ??> hdhdgdgd paste
#1654 [15:01] <Absol> hdhdgdgd: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1655 [15:01] <Galaxy_2Alex> ELEKTRUS, You're welcome, have a nice day.
#1656 [15:01] <ELEKTRUS> thank you toooo
#1657 [15:01] * ELEKTRUS [ELEKTRUS@notlogged] has quit. (Quit: Web client closed)
#1658 [15:02] <Leonardo> Galaxy_2Alex: I need to restart my computer
#1659 [15:02] <Leonardo> Galaxy_2Alex: ?
#1660 [15:02] <Galaxy_2Alex> Leonardo, I think it works without a restart.
#1661 [15:02] <Galaxy_2Alex> Leonardo, Just try it.
#1662 [15:03] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#1663 [15:04] <Leonardo> Galaxy_2Alex: If I work, thank you very much for your time and your tolerance. Do not use will happen again. I have nothing more to thank, I have been trying to solve it since the morning. Many thanks again
#1664 [15:04] <Galaxy_2Alex> Leonardo, You're welcome, have a nice day ^^
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#1668 [15:06] <Corgi> Okay it worked thx!!!!
#1669 [15:06] <Galaxy_2Alex> Corgi, You're welcome, have a nice day.
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#1680 [15:16] <Tyrex31> im trying to play singleplayer but as soon as i load into the world my game crashes
#1681 [15:16] <Galaxy_2Alex> ??> Tyrex31 launcher/game-output
#1682 [15:16] <Absol> Tyrex31: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1683 [15:16] <Absol> Tyrex31: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1684 [15:16] * ViniiiE [ViniiiE@notlogged] has joined #minecrafthelp
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#1686 [15:17] <Giants> Hi i tried to open minecraft after the update yesterdayt and minecraft itself wont open on my computer like the tab
#1687 [15:18] * Marco [Marco@notlogged] has quit. (Quit: Web client closed)
#1688 [15:18] <Galaxy_2Alex> Giants, Does it give ou any kind of error message?
#1689 [15:19] <Tyrex31> http://paste.ubuntu.com/23920652/
#1690 [15:19] <Giants> no its like minimized on my computer and i cant unminimize it its like ''open'' but i cant unminize it cuz its not in the frame of my computer desktop
#1691 [15:19] <Tyrex31> http://paste.ubuntu.com/23920652/
#1692 [15:19] <Galaxy_2Alex> Tyrex31, Disable VBOs in the video settings.
#1693 [15:20] <Giants> so?
#1694 [15:20] <Galaxy_2Alex> Giants, One moment please.
#1695 [15:21] <Giants> k
#1696 [15:21] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#1697 [15:21] <Tyrex31> Awesome thanks
#1698 [15:22] <Galaxy_2Alex> Giants, Open your Task-Manager, sort by Name on the Processes Tab, then expand the "Minecraft launcher (32 bit)" submenu, right-click the "Minecraft Launcher", then click "Maximise".
#1699 [15:22] <Galaxy_2Alex> Giants, This may help: http://i.imgur.com/iMcHFIw.png
#1700 [15:23] <Giants> thanks ill try
#1701 [15:24] <Giants> thank u it worked iv been trying to fix this for a week
#1702 [15:24] <Galaxy_2Alex> Giants, You're welcome, have a nice day.
#1703 [15:25] <Giants> you too
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#1706 [15:27] <Anolitt> Hey! I keep getting this error: "Game ended with bad state (exit code -1073740791)" I've installed the game over and over again, tried to delete java and reinstalling it, and googled several times, but I haven't found an answer. Can anyone here help me?
#1707 [15:28] <Galaxy_2Alex> Anolitt, Download and Install this updated Nvidia driver: http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
#1708 [15:31] * Dritte [Dritte@notlogged] has joined #minecrafthelp
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#1710 [15:32] * XxItzLegend27xX [XxItzLegend27xX@notlogged] has joined #minecrafthelp
#1711 [15:32] <TheRealB8con> I got a MacBook yesterday.. Early 2008. It came with OSX 10.7.5. Minecraft needs 10.8. Can someone help me with a way to get it for my version?!
#1712 [15:33] <Galaxy_2Alex> ??> TheRealB8con mac/update
#1713 [15:33] <Galaxy_2Alex> ??> TheRealB8con mac/software-update
#1714 [15:33] <TheRealB8con> Its up to date
#1715 [15:33] <Absol> TheRealB8con: You need to install all available Software Updates available for your Mac.
#1716 [15:33] * Corgi [Corgi@notlogged] has quit. (Quit: Web client closed)
#1717 [15:33] <Absol> TheRealB8con: To do so, click the Apple icon in the top left of the screen, and click Software Update. Continue to install updates until there are none.
#1718 [15:33] <TheRealB8con> There are no updates
#1719 [15:33] <TheRealB8con> Its up to date for me
#1720 [15:33] <Galaxy_2Alex> TheRealB8con, If there are non available, then your laptop doesn't support it.
#1721 [15:33] <thgilfodrol> ??> TheRealB8con mac/gatekeeper
#1722 [15:33] * Jeffo_Bill [Jeffo_Bill@notlogged] has joined #minecrafthelp
#1723 [15:33] <Absol> TheRealB8con: Newer versions of OS X add new security measures which give scary warning messages for any programs not from the App store. To force your computer to allow you to play Minecraft, disable Gatekeeper entirely by following the instructions at http://support.apple.com/kb/HT5290
#1724 [15:33] <Absol> TheRealB8con: This is what the gatekeeper dialog looks like: http://cargo.dcurt.is.s3.amazonaws.com/unsigned.jpg
#1725 [15:33] <TheRealB8con> Is there a way I can?
#1726 [15:33] <Dritte> After I installed Minecraft comes the error message that the file can not be downloaded codecjorbis-20101023.jar
#1727 [15:34] <thgilfodrol> TheRealB8con: try those most recent instructions from Absol
#1728 [15:34] <XxItzLegend27xX> Hello! My Minecraft launcher just got updated and I can't start my launcher. It says "GAME CRASH" help me..
#1729 [15:34] <Galaxy_2Alex> Dritte, Please put the full log onto this website:
#1730 [15:34] <TheRealB8con> Ok I will
#1731 [15:34] <Galaxy_2Alex> ??> Dritte paste
#1732 [15:34] <Absol> Dritte: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1733 [15:35] <Galaxy_2Alex> XxItzLegend27xX, Please put the log onto this website:
#1734 [15:35] <Galaxy_2Alex> ??> XxItzLegend27xX üaste
#1735 [15:35] <Galaxy_2Alex> ??> XxItzLegend27xX paste
#1736 [15:35] <Absol> XxItzLegend27xX: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1737 [15:35] <XxItzLegend27xX> ok
#1738 [15:36] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 180 seconds)
#1739 [15:36] <XxItzLegend27xX> ok I posted it
#1740 [15:36] <Dritte> I too
#1741 [15:36] <XxItzLegend27xX> pasted it I mean*
#1742 [15:36] <Galaxy_2Alex> XxItzLegend27xX, Please give me the link to it.
#1743 [15:37] <Galaxy_2Alex> Dritte, Please give me the link to it.
#1744 [15:37] <XxItzLegend27xX> http://paste.ubuntu.com/23920737/
#1745 [15:37] <Dritte> http://paste.ubuntu.com/23920727/
#1746 [15:37] * vvvvv [vvvvv@notlogged] has joined #minecrafthelp
#1747 [15:37] <Galaxy_2Alex> ??> XxItzLegend27xX win/reinst
#1748 [15:37] <Absol> XxItzLegend27xX: You may need to reinstall the locally installed files that Minecraft puts into place.
#1749 [15:37] <Absol> XxItzLegend27xX: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1750 [15:38] <XxItzLegend27xX> can you say that again and this time a bit more detailed? what files?
#1751 [15:38] <Galaxy_2Alex> ??> Dritte tools/hjt
#1752 [15:38] <Absol> Dritte: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1753 [15:38] <Absol> Dritte: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1754 [15:38] <Galaxy_2Alex> XxItzLegend27xX, Absol gave you all the information you need.
#1755 [15:38] * TheRealB8con [TheRealB8con@notlogged] has quit. (Quit: Web client closed)
#1756 [15:39] <vvvvv> How do i fix the error with the file twitch-external-platform-4.5-natives-windows-32.jar
#1757 [15:40] <Galaxy_2Alex> vvvvv, Please copy the full log onto the following website:
#1758 [15:40] <Galaxy_2Alex> ??> vvvvv paste
#1759 [15:40] <Absol> vvvvv: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1760 [15:40] <Galaxy_2Alex> vvvvv, After you pasted it, please give us the link to it.
#1761 [15:40] * Sinister [Sinister@notlogged] has joined #minecrafthelp
#1762 [15:40] <Dritte> http://paste.ubuntu.com/23920757/
#1763 [15:40] <vvvvv> Unable to save download. twitch-external-platform-4.5-natives-windows-32.jar this?
#1764 [15:40] <Sinister> Failed to download file. netty-1.6.jar Name: netty-1.6.jar URL: https://libraries.minecraft.net/com/mojang/netty/1.6/netty-1.6.jar Error details: HTTP 500: Internal Server Error Filename on disk: 9e19-4889-80e2-8301 Path: C:\Users\CJ\AppData\Local\Temp\9e19-4889-80e2-8301 Exists: file
#1765 [15:41] <Galaxy_2Alex> vvvvv, The full log.
#1766 [15:41] <Galaxy_2Alex> Sinister, Please copy the full log onto the following website:
#1767 [15:41] <Galaxy_2Alex> ??> Sinister paste
#1768 [15:41] * HelpMePLS [HelpMePLS@notlogged] has joined #minecrafthelp
#1769 [15:41] <Absol> Sinister: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1770 [15:41] <HelpMePLS> hi
#1771 [15:41] <vvvvv> Name: twitch-external-platform-4.5-natives-windows-32.jar URL: https://libraries.minecraft.net/tv/twitch/twitch-external-platform/4.5/twitch-external-platform-4.5-natives-windows-32.jar Error details: Attempting to move successful download to C:/Users\austin\AppData\Roaming\.minecraft\libraries\tv/twitch/twitch-external-platform/4.5/twitch-external-platform-4.5-natives-windows-32.jar The process cannot access the file because it i
#1772 [15:41] <Galaxy_2Alex> Sinister, After you pasted it, please give us the link to it.
#1773 [15:41] <Galaxy_2Alex> vvvvv, No.
#1774 [15:41] <Galaxy_2Alex> HelpMePLS, Hello.
#1775 [15:41] <HelpMePLS> Who can help me?
#1776 [15:41] <Galaxy_2Alex> vvvvv, Please copy it onto the Website Absol gave you.
#1777 [15:41] <Galaxy_2Alex> HelpMePLS, I would if you tell me what your issue is.
#1778 [15:41] <vvvvv> ohhh
#1779 [15:42] <HelpMePLS> My minecraft dont run
#1780 [15:42] * Sinister [Sinister@notlogged] has quit. (Client Quit)
#1781 [15:42] <Anolitt> Thank you very much, Galaxy_2Alex! Installing the driver worked :)
#1782 [15:42] <thgilfodrol> HelpMePLS: can you provide more information?
#1783 [15:42] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#1784 [15:42] <HelpMePLS> Ehm.. I dont speak english very well but I can try
#1785 [15:42] <XxItzLegend27xX> Thank you! It worked!
#1786 [15:42] <vvvvv> what do i do after ive done the thing on the website
#1787 [15:42] <thgilfodrol> vvvvv: post the link here
#1788 [15:43] <Galaxy_2Alex> Anolitt, You're welcome, have a nice day.
#1789 [15:43] <HelpMePLS> FATAL ERROR: java.lang.ExceptionInInitializerError
#1790 [15:43] * Pear [Pear@notlogged] has joined #minecrafthelp
#1791 [15:43] <XxItzLegend27xX> Absol thank you for your help!
#1792 [15:43] <thgilfodrol> ??> HelpMePLS paste
#1793 [15:43] <Absol> HelpMePLS: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1794 [15:43] <vvvvv> Name: twitch-external-platform-4.5-natives-windows-32.jar URL: https://libraries.minecraft.net/tv/twitch/twitch-external-platform/4.5/twitch-external-platform-4.5-natives-windows-32.jar Error details: Attempting to move successful download to C:/Users\austin\AppData\Roaming\.minecraft\libraries\tv/twitch/twitch-external-platform/4.5/twitch-external-platform-4.5-natives-windows-32.jar The process cannot access the file because it i
#1795 [15:43] <Galaxy_2Alex> Dritte, F-Secure may have an issue with Minecraft, make sure it's allowed thorugh every part of it.
#1796 [15:43] <thgilfodrol> HelpMePLS: please paste the full log at the site above and link it here
#1797 [15:43] <XxItzLegend27xX> Galaxy_2Alex: thank you as well!
#1798 [15:43] * spyninja [spyninja@notlogged] has joined #minecrafthelp
#1799 [15:43] <Galaxy_2Alex> vvvvv, No, the link, the URL to the paste please.
#1800 [15:43] <Galaxy_2Alex> XxItzLegend27xX, You're welcome, have a nice day.
#1801 [15:44] <vvvvv> http://paste.ubuntu.com/23920766/
#1802 [15:44] <HelpMePLS> FATAL ERROR: java.lang.ExceptionInInitializerError at java.base/javax.crypto.JceSecurityManager.<clinit>(JceSecurityManager.java:66) at java.base/javax.crypto.Cipher.getConfiguredPermission(Cipher.java:2610) at java.base/javax.crypto.Cipher.getMaxAllowedKeyLength(Cipher.java:2634) at java.base/sun.security.ssl.CipherSuite$BulkCipher.isUnlimited(CipherSuite.java:602) at java.base/sun.security.ssl.CipherSuite$BulkCipher.<init>(CipherSuite.java:
#1803 [15:44] <Galaxy_2Alex> ??> HelpMePLS paste
#1804 [15:44] <Absol> HelpMePLS: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1805 [15:44] <thgilfodrol> HelpMePLS: please follow the full instructions
#1806 [15:44] <Galaxy_2Alex> HelpMePLS, Please actually read the instructions.
#1807 [15:44] <XxItzLegend27xX> Have a nice day! its night time at my place lol
#1808 [15:44] <vvvvv> galaxy ike that?
#1809 [15:44] * Alex_ [Alex_@notlogged] has joined #minecrafthelp
#1810 [15:44] <Galaxy_2Alex> vvvvv, Restart your PC, then only start the launcher.
#1811 [15:44] <Alex_> hi
#1812 [15:44] <Galaxy_2Alex> Alex_, Hello.
#1813 [15:44] <vvvvv> ok
#1814 [15:44] <spyninja> Hello, I have a minecraft license on a laptop that died. Do I have to buy a new license or can I transfer?
#1815 [15:45] <HelpMePLS> omg sry im noob in this xD
#1816 [15:45] * vvvvv [vvvvv@notlogged] has quit. (Quit: Web client closed)
#1817 [15:45] <Alex_> my minecraft doesnt work
#1818 [15:45] <thgilfodrol> spyninja: you should just be able to log in with your current account details
#1819 [15:45] <HelpMePLS> http://paste.ubuntu.com/23920775/
#1820 [15:45] <thgilfodrol> Alex_: can you provide more information?
#1821 [15:45] <Galaxy_2Alex> spyninja, The license is bound to the account you log in, so yes, it is.
#1822 [15:45] * johan [johan@notlogged] has joined #minecrafthelp
#1823 [15:45] <Alex_> i have a crash
#1824 [15:45] <spyninja> ok awesome, So I just download the client and log in?
#1825 [15:45] <thgilfodrol> ??> Alex_ paste
#1826 [15:45] <Absol> Alex_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1827 [15:46] * Anolitt [Anolitt@notlogged] has quit. (Ping timeout: 180 seconds)
#1828 [15:46] <thgilfodrol> Alex_: please paste the crash log to the link above and put the link here
#1829 [15:46] <Alex_> paste the crash?
#1830 [15:46] <Galaxy_2Alex> HelpMePLS, One moment please.
#1831 [15:46] <Galaxy_2Alex> spyninja, Yes.
#1832 [15:46] <thgilfodrol> Alex_: yes, as per the instructions from Absol
#1833 [15:46] <HelpMePLS> Ok bro
#1834 [15:46] <Alex_> ok
#1835 [15:46] <spyninja> Awesome, thanks all.
#1836 [15:46] <XxItzLegend27xX> Galaxy_2Alex: I did what you said, and it installed as it should. But when it was done installing, it said: "GAME CRASH" and no config or other information came up.
#1837 [15:46] * spyninja [spyninja@notlogged] has quit. (Client Quit)
#1838 [15:46] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#1839 [15:46] <Alex_> are you a computer or a real person ?
#1840 [15:47] <Galaxy_2Alex> ??> HelpMePLS tools/hjt
#1841 [15:47] <johan> Hello, I have just freshly installed the game. When i open the launcher and press play the launcher will close itself, but after a couple of seconds it will open itself again. The game itself won't load at all.
#1842 [15:47] <Absol> HelpMePLS: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1843 [15:47] <Absol> HelpMePLS: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1844 [15:47] <Galaxy_2Alex> Alex_, We are all human.
#1845 [15:47] <HelpMePLS> ?
#1846 [15:47] <Alex_> ok
#1847 [15:47] <XxItzLegend27xX> It says: Game crash! We're sorry for the inconvinience
#1848 [15:47] <Alex_> 2017-02-03 22:46:01,977 WARN Unable to instantiate org.fusesource.jansi.WindowsAnsiOutputStream 2017-02-03 22:46:01,978 WARN Unable to instantiate org.fusesource.jansi.WindowsAnsiOutputStream [22:46:02] [main/INFO] [LaunchWrapper]: Loading tweak class name net.minecraftforge.fml.common.launcher.FMLTweaker [22:46:02] [main/INFO] [LaunchWrapper]: Using primary tweak class name net.minecraftforge.fml.common.launcher.FMLTweaker [22:46:02] [main/INFO] [Launch
#1849 [15:47] <thgilfodrol> Alex_: Absol, however is a bot
#1850 [15:47] <Galaxy_2Alex> HelpMePLS, Please follow the instructions Absol gave you.
#1851 [15:47] <Alex_> thats the crash
#1852 [15:47] <Galaxy_2Alex> ??> Alex_ mods
#1853 [15:48] * Jacob [Jacob@notlogged] has joined #minecrafthelp
#1854 [15:48] <Absol> Alex_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1855 [15:48] <XxItzLegend27xX> What should I do?
#1856 [15:48] <Galaxy_2Alex> XxItzLegend27xX, Post the full log onto the pasting website again please, and give us the link to it.
#1857 [15:48] <HelpMePLS> Ok i didnt read so srry
#1858 [15:48] <Alex_> but i deleted minecraft and installed it without mods
#1859 [15:48] * Jacob is now known as Guest69149
#1860 [15:48] <Alex_> and it didnt work too
#1861 [15:48] <thgilfodrol> ??> Alex_ win/reinst
#1862 [15:48] <Absol> Alex_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1863 [15:48] <Absol> Alex_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1864 [15:48] <XxItzLegend27xX> Galaxy_2Alex: No log popped up this time!
#1865 [15:48] <Alex_> how?
#1866 [15:48] <thgilfodrol> Alex_: those instructions above are to reinstall minecraft
#1867 [15:49] <Galaxy_2Alex> Alex_, Please ignore any messages starting with ??> as they are only commands for bots. Instead, follow the instructions from Absol below them starting with your Username.
#1868 [15:49] <HelpMePLS> Ehm... I can do it
#1869 [15:49] <Alex_> how to reinstall?
#1870 [15:49] <Guest69149> I need help with my minecraft, when i press Play then it loads up but then it just crashes
#1871 [15:49] <HelpMePLS> I cant execute .exe
#1872 [15:49] <XxItzLegend27xX> Galaxy_2Alex:
#1873 [15:49] <Galaxy_2Alex> ??> Guest69149 launcher/game-output
#1874 [15:49] <Absol> Guest69149: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1875 [15:49] <Absol> Guest69149: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1876 [15:49] <XxItzLegend27xX> Galaxy_2Alex: no log came up this time.
#1877 [15:49] <Galaxy_2Alex> XxItzLegend27xX, Please give me a moment, as you can see it's pretty busy right now.
#1878 [15:49] <XxItzLegend27xX> ok
#1879 [15:49] <johan> no problem, ill wait
#1880 [15:49] <thgilfodrol> Alex_: refer to the instructions from Absol
#1881 [15:50] * Dritte [Dritte@notlogged] has quit. (Ping timeout: 180 seconds)
#1882 [15:50] <Alex_> i dont know what to do
#1883 [15:50] * Striker [Striker@notlogged] has joined #minecrafthelp
#1884 [15:50] * Striker [Striker@notlogged] has quit. (Network ban)
#1885 [15:50] <thgilfodrol> ??> Alex_ win/reinst
#1886 [15:50] <XxItzLegend27xX> Mineage is restarting their server so I want to be there at the restart ;D
#1887 [15:50] <Absol> Alex_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1888 [15:50] <Absol> Alex_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1889 [15:50] <Galaxy_2Alex> XxItzLegend27xX, Try the alternative launcher: https://minecraft.net/en-us/download/alternative
#1890 [15:50] <Galaxy_2Alex> johan, Try the alternative launcher: https://minecraft.net/en-us/download/alternative
#1891 [15:50] <XxItzLegend27xX> ok
#1892 [15:50] <Alex_> different version
#1893 [15:50] <Guest69149> What do i do at the game output
#1894 [15:50] <Alex_> Completely ignored arguments: [--nativeLauncherVersion, 1206] [22:49:54] [Client thread/INFO]: Setting user: AlexiorPL [22:49:55] [Client thread/WARN]: Skipping bad option: lastServer: [22:49:55] [Client thread/INFO]: LWJGL Version: 2.9.4
#1895 [15:50] <Alex_> doesnt work too
#1896 [15:51] <Galaxy_2Alex> Guest69149, Please give us the link to the paste you created.
#1897 [15:51] <thgilfodrol> ??> Alex_ win/dxdiag
#1898 [15:51] <Absol> Alex_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1899 [15:51] <Guest69149> ok
#1900 [15:51] <HelpMePLS> Absol i cant execute .exe
#1901 [15:51] <XxItzLegend27xX> Galaxy_2Alex: should I delete the now-existing Minecraft file before running the alternative launcher?
#1902 [15:51] <thgilfodrol> HelpMePLS: are you on windows?
#1903 [15:51] <Guest69149> http://paste.ubuntu.com/23920811/
#1904 [15:51] <HelpMePLS> No
#1905 [15:51] <Galaxy_2Alex> HelpMePLS, Use the Linux Version then.
#1906 [15:51] <HelpMePLS> I have debian
#1907 [15:52] <Galaxy_2Alex> ??> Guest69149 win/dxdiag
#1908 [15:52] <Absol> Guest69149: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1909 [15:52] <Guest69149> oh
#1910 [15:52] <HelpMePLS> Where is the linux version ? :s
#1911 [15:52] <Guest69149> http://paste.ubuntu.com/23920774/
#1912 [15:52] <Galaxy_2Alex> HelpMePLS, http://i.imgur.com/h3nLLrS.png
#1913 [15:52] <Galaxy_2Alex> Guest69149, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version if Windows you had before (Settings > Update & Security > Go back to an earlier build), or you will have to upgrade your hardware.
#1914 [15:53] <Guest69149> ok
#1915 [15:53] * willieeeee [willieeeee@notlogged] has joined #minecrafthelp
#1916 [15:54] <HelpMePLS> When i execute .jar ----> http://paste.ubuntu.com/23920775/
#1917 [15:54] <Alex_> http://paste.ubuntu.com/23920820/
#1918 [15:54] <Galaxy_2Alex> HelpMePLS, What version of Java are you using?
#1919 [15:54] <Alex_> 8
#1920 [15:54] <HelpMePLS> 1.9
#1921 [15:54] <Galaxy_2Alex> Alex_, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#1922 [15:54] <Galaxy_2Alex> Alex_, One moment.
#1923 [15:54] <willieeeee> i can get to minecraft there stands so like a weird thing
#1924 [15:54] <Galaxy_2Alex> HelpMePLS, Java 9 is not supported yet.
#1925 [15:54] <HelpMePLS> :O
#1926 [15:55] <Galaxy_2Alex> willieeeee, What "weird thing"?
#1927 [15:55] <Alex_> java 8u121
#1928 [15:55] <Galaxy_2Alex> Alex_, only messages starting with your Username are for you!
#1929 [15:55] * Amarok [Amarok@notlogged] has joined #minecrafthelp
#1930 [15:55] <willieeeee> so something like a new thing is released and i cant click play
#1931 [15:55] <Alex_> help me plz xd
#1932 [15:55] <johan> i tried all the different launchers but it still does not work
#1933 [15:55] <Amarok> hi
#1934 [15:55] <HelpMePLS> Ehm now the game go thanks!
#1935 [15:55] <Galaxy_2Alex> Alex_, Download and Install this driver: http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
#1936 [15:56] * HelpMePLS [HelpMePLS@notlogged] has quit. (Quit: Web client closed)
#1937 [15:56] * Redstone2908 [Redstone2908@notlogged] has joined #minecrafthelp
#1938 [15:56] <Galaxy_2Alex> Amarok, Hello.
#1939 [15:56] <Alex_> what is it?
#1940 [15:56] <Galaxy_2Alex> willieeeee, Does it give you any error message or what exactly happens.
#1941 [15:56] * LetsCnGPlays [LetsCnGPlays@notlogged] has joined #minecrafthelp
#1942 [15:56] <willieeeee> ye
#1943 [15:56] <Galaxy_2Alex> Alex_, It's a graphics card driver.
#1944 [15:56] <Galaxy_2Alex> willieeeee, What error message?
#1945 [15:56] <Alex_> im downloading this file
#1946 [15:56] <Galaxy_2Alex> ??> johan win/reinst
#1947 [15:56] <Amarok> I played FTB Skyfactory 3 a while, and at some point minecraft failed to start
#1948 [15:56] <Absol> johan: You may need to reinstall the locally installed files that Minecraft puts into place.
#1949 [15:56] <Absol> johan: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1950 [15:57] <willieeeee> so like this launcher cant save or download or something and the beginning screen is not the same as norma
#1951 [15:57] <Galaxy_2Alex> ??> Amarok mods
#1952 [15:57] <Absol> Amarok: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1953 [15:57] <Alex_> 2 more minutes
#1954 [15:57] <Amarok> now I am tring to instal minecraft, and can't play even simple minecraft
#1955 [15:57] <willieeeee> Galaxy_2Alex d u have twitter i can sent a picture then
#1956 [15:57] <Galaxy_2Alex> Amarok, What happens when you try?
#1957 [15:58] <Alex_> do you have voice chat?
#1958 [15:58] <Galaxy_2Alex> ??> willieeeee imgur.
#1959 [15:58] <Galaxy_2Alex> ??> willieeeee imgur
#1960 [15:58] <Absol> willieeeee: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1961 [15:58] <Galaxy_2Alex> Alex_, No.
#1962 [15:58] <Alex_> ok
#1963 [15:58] <Amarok> Name: authlib-1.5.22.jar URL: https://libraries.minecraft.net/com/mojang/authlib/1.5.22/authlib-1.5.22.jar Error details: HTTP 500: Internal Server Error Filename on disk: 8606-c2b2-b9f4-a1ac Path: C:\Users\Amarok\AppData\Local\Temp\8606-c2b2-b9f4-a1ac Exists: file
#1964 [15:58] <Amarok> it's says that
#1965 [15:58] <Galaxy_2Alex> Amarok, Try the alternative launcher: https://minecraft.net/en-us/download/alternative
#1966 [15:58] <Amarok> I deleted and reistaled java several times
#1967 [15:58] <Alex_> wher is your station?
#1968 [15:59] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 180 seconds)
#1969 [15:59] <Alex_> located i mean
#1970 [15:59] <Galaxy_2Alex> Alex_, Earth.
#1971 [15:59] <Alex_> but which country
#1972 [15:59] <GreyVulpine> Alex_ - We don't release that information here
#1973 [15:59] <GreyVulpine> Alex_ - Please do follow the instructions.
#1974 [15:59] <XxItzLegend27xX> Do i always have to open the alternative launcher?
#1975 [15:59] <Alex_> i follow
#1976 [16:00] <Galaxy_2Alex> XxItzLegend27xX, Yes, for now.
#1977 [16:00] * LetsCnGPlays [LetsCnGPlays@notlogged] has quit. (Ping timeout: 180 seconds)
#1978 [16:00] <willieeeee> this is the error Unable to download https://launcher.mojang.com/mc/game/1.11.2/client/db5aa600f0b0bf508aaf579509b345c4e34087be/client.jar to C:/Users\lansb\AppData\Roaming\.minecraft\versions\1.11.2/1.11.2.jar
#1979 [16:00] <Amarok> ok, wait a bit
#1980 [16:00] <XxItzLegend27xX> Galaxy_2Alex: can u give me that link again?
#1981 [16:00] <Galaxy_2Alex> willieeeee, Try the alternative launcher: https://minecraft.net/en-us/download/alternative
#1982 [16:00] <Galaxy_2Alex> XxItzLegend27xX, https://minecraft.net/en-us/download/alternative
#1983 [16:00] * dpmfoster12304 [dpmfoster12304@notlogged] has joined #minecrafthelp
#1984 [16:00] <Redstone2908> I am having the following crash error when starting minecraft 1.11.1 org.lwjgl.LWJGLException: Pixel format not accelerated
#1985 [16:00] <Alex_> i had nvidia driver
#1986 [16:00] <Amarok> how i can write to you? so you see better my messages
#1987 [16:00] <Galaxy_2Alex> Redstone2908, Do you have a link to your DxDiag? If so, please give us the link to it by pasting the link (URL) to it into this chatroom.
#1988 [16:01] <Galaxy_2Alex> Amarok, I can see your messages fine.
#1989 [16:01] <Amarok> ok, ty
#1990 [16:01] <Redstone2908> If you are meaning the crash report file, I have a copy in my downloads but do I need to upload it somewhere first?
#1991 [16:01] * dot [dot@notlogged] has joined #minecrafthelp
#1992 [16:01] <Galaxy_2Alex> ??> Redstone2908 win/dxdiag
#1993 [16:01] <Absol> Redstone2908: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1994 [16:02] <Redstone2908> Thank you, I will do that.
#1995 [16:02] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#1996 [16:02] <willieeeee> Galaxy_2Alex: ty so much i love mc
#1997 [16:02] <willieeeee> i can play again thanks for help
#1998 [16:02] <Galaxy_2Alex> willieeeee, You're welcome, have a ncie day.
#1999 [16:02] <Galaxy_2Alex> *nice
#2000 [16:03] <Alex_> its still installing
#2001 [16:03] <willieeeee> ye u too
#2002 [16:03] <dot> I can't get Minecraft on my Mac to launch. When I try to open it, the Minecraft icon just flashes and then disappears. Ive restarted my computer numerous times and I have a very upset 9 year old who can't play his game
#2003 [16:03] <johan> I did everything you said but it still does not work. Maybe it's good for you to know that in the launcher log it says the following: Game ended with bad state (exit code -1073740791) Ignoring visibility rule and showing launcher due to a game crash
#2004 [16:03] <dpmfoster12304> Im not sure on why I got banned on mc.performium.net when i try going in it just says you were banned reason RPP?
#2005 [16:04] <thgilfodrol> dpmfoster12304: you will have to resolve that with the admins there
#2006 [16:04] <Galaxy_2Alex> johan, oh, that is my bad, I misunderstood your error then. One moment.
#2007 [16:04] <Amarok> failed
#2008 [16:04] <Alex_> its installed
#2009 [16:04] <Galaxy_2Alex> dpmfoster12304, We are not affiliated with any servers.
#2010 [16:04] <Alex_> what now
#2011 [16:04] <dpmfoster12304> ok
#2012 [16:04] * dpmfoster12304 [dpmfoster12304@notlogged] has quit. (Client Quit)
#2013 [16:04] <Galaxy_2Alex> Alex_, Restart your PC, and enjoy Minecraft.
#2014 [16:05] <Alex_> i didnt restart but minecraft works
#2015 [16:05] <Alex_> thank you very much
#2016 [16:05] <Galaxy_2Alex> johan, Download and Install this hotfix for the Nvidia driver: http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
#2017 [16:05] <Amarok> it failed to start
#2018 [16:05] <Galaxy_2Alex> dot, Try the alternative launcher: https://minecraft.net/en-us/download/
#2019 [16:05] <Alex_> thank you so much
#2020 [16:06] <Galaxy_2Alex> Amarok, Please copy the full error log onto this page and then give us the link to it:
#2021 [16:06] <Galaxy_2Alex> ??> Amarok paste
#2022 [16:06] <Absol> Amarok: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2023 [16:06] <dot> will try right now, thanks
#2024 [16:06] <Guest69149> .
#2025 [16:06] <Amarok> oh, ty
#2026 [16:07] * Guest69149 [Guest69149@notlogged] has quit. (Quit: Web client closed)
#2027 [16:07] <Galaxy_2Alex> anyone I missed?
#2028 [16:07] <Alex_> thanks for your help
#2029 [16:07] <johan> i will try that right now!
#2030 [16:07] <Galaxy_2Alex> Alex_, You're welcome, have a nice day.
#2031 [16:07] * AgenteDomics [AgenteDomics@notlogged] has quit. (Ping timeout: 180 seconds)
#2032 [16:07] <Alex_> you too
#2033 [16:07] <Redstone2908> http://paste.ubuntu.com/23920908/ for help with game crashes for Redstone
#2034 [16:07] <Amarok> http://paste.ubuntu.com/23920914/
#2035 [16:07] * Alex_ [Alex_@notlogged] has quit. (Quit: Web client closed)
#2036 [16:08] <Galaxy_2Alex> Amarok, Download and Install this hotfix for the Nvidia driver: http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
#2037 [16:08] <Galaxy_2Alex> Redstone2908, One moment
#2038 [16:08] * Cert [Cert@notlogged] has joined #minecrafthelp
#2039 [16:09] * Spar [Spar@notlogged] has joined #minecrafthelp
#2040 [16:09] <Cert> Is there a certain amount of times I can claim back my account after its been hacked
#2041 [16:09] <Spar> hello wat does it mean when i get the exit code 1073740791
#2042 [16:09] * Monkey_D_Evil [Monkey_D_Evil@notlogged] has joined #minecrafthelp
#2043 [16:09] <Cert> Hello anyone here to help?
#2044 [16:10] <Galaxy_2Alex> Cert, I don't think so... just make sure your account is secure.
#2045 [16:10] <Galaxy_2Alex> Cert, So it can't get hacked.
#2046 [16:10] <Cert> "think so"
#2047 [16:10] <Galaxy_2Alex> Spar, One moment please.
#2048 [16:10] <Monkey_D_Evil> hello i have a problem
#2049 [16:10] <Cert> cause its the 2nd time it got hacked
#2050 [16:10] <Cert> I need to know If I can claim it back
#2051 [16:10] <Galaxy_2Alex> Cert, I do not work for Mojang, so I don't have a definitive answer.
#2052 [16:10] * dot [dot@notlogged] has quit. (Quit: Web client closed)
#2053 [16:10] <Galaxy_2Alex> Cert, How did you claim it back the first time?
#2054 [16:10] <Galaxy_2Alex> Monkey_D_Evil, What problem?
#2055 [16:11] <Cert> through emailing them
#2056 [16:11] <Cert> with my transaction id
#2057 [16:11] * Spar [Spar@notlogged] has quit. (Client Quit)
#2058 [16:11] <Galaxy_2Alex> Redstone2908, Download and Install the Catalyst Software Suite: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%208.1%20-%2064
#2059 [16:11] <Monkey_D_Evil> i dowload the game ( i paid him) but i can t play
#2060 [16:11] <Galaxy_2Alex> Monkey_D_Evil, What happens when you try to play?
#2061 [16:11] <Redstone2908> Thank you, I will do that.
#2062 [16:12] <Galaxy_2Alex> Cert, Then do that again.
#2063 [16:12] <Galaxy_2Alex> Cert, It should be fine.
#2064 [16:12] * BlazenBeef [BlazenBeef@notlogged] has joined #minecrafthelp
#2065 [16:12] <Amarok> how you got my PC info?
#2066 [16:12] <Monkey_D_Evil> when i push the "play" the game block to préparation
#2067 [16:12] <Monkey_D_Evil> i m french sorry ^^'
#2068 [16:12] * AndAgain [AndAgain@notlogged] has joined #minecrafthelp
#2069 [16:12] * willieeeee [willieeeee@notlogged] has quit. (Quit: Web client closed)
#2070 [16:12] <AndAgain> I need help
#2071 [16:13] <Galaxy_2Alex> Amarok, Some very very basic information can be 'read' via IRC.
#2072 [16:13] <AndAgain> My minecraft freeze
#2073 [16:13] <Galaxy_2Alex> ??> AndAgain ask
#2074 [16:13] <Absol> AndAgain: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2075 [16:13] <Absol> AndAgain: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2076 [16:13] <Galaxy_2Alex> Monkey_D_Evil, Does it give you an error message?
#2077 [16:13] <Galaxy_2Alex> AndAgain, Old or new launcher?
#2078 [16:13] <BlazenBeef> what does it mean when it downloading native launcher because everytime i click the minecraft icon it brings up a smal tab that says it is updating but then it just says unable to update and crashes what does this mean ?
#2079 [16:13] <AndAgain> New
#2080 [16:13] <Monkey_D_Evil> unable to dowload
#2081 [16:13] <Galaxy_2Alex> BlazenBeef, We need the crash log please.
#2082 [16:13] <BlazenBeef> small*
#2083 [16:14] <Galaxy_2Alex> ??> BlazenBeef paste
#2084 [16:14] <Absol> BlazenBeef: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2085 [16:14] <BlazenBeef> ok 1 second
#2086 [16:14] <Galaxy_2Alex> Monkey_D_Evil, I need the full log of the launcher:
#2087 [16:14] <Galaxy_2Alex> ??> Monkey_D_Evil paste
#2088 [16:14] <Absol> Monkey_D_Evil: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2089 [16:14] <Galaxy_2Alex> ??> AndAgain launcher/new/log
#2090 [16:14] <Absol> AndAgain: Please follow the instructions on this page: https://imgur.com/a/N7sQD
#2091 [16:15] <AndAgain> Ok, pls wait me
#2092 [16:16] <Amarok> ok, it's worked for simple minecraft
#2093 [16:16] <Amarok> hope it will work for rest
#2094 [16:16] * Trick_LiveHD [Trick_LiveHD@notlogged] has joined #minecrafthelp
#2095 [16:16] * vnovakov [vnovakov@notlogged] has quit. (Quit: Nettalk6 - www.ntalk.de)
#2096 [16:17] * Trick_LiveHD [Trick_LiveHD@notlogged] has quit. (Client Quit)
#2097 [16:17] <BlazenBeef> do i just repaste the url?
#2098 [16:17] <BlazenBeef> for the pastebin
#2099 [16:17] <Galaxy_2Alex> BlazenBeef, Yes please, the link to the paste.
#2100 [16:17] <BlazenBeef> http://paste.ubuntu.com/
#2101 [16:17] <BlazenBeef> http://paste.ubuntu.com/23921030/
#2102 [16:17] <BlazenBeef> sry
#2103 [16:17] <Galaxy_2Alex> ??> BlazenBeef mods
#2104 [16:17] <Absol> BlazenBeef: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2105 [16:17] <Galaxy_2Alex> ??> BlazenBeef mods/optifine
#2106 [16:17] <Absol> BlazenBeef: OptiFine is not written by Mojang, hence it is a mod. We do not support mods.
#2107 [16:17] <johan> It worked! thank you very much!
#2108 [16:18] <BlazenBeef> optifine
#2109 [16:18] <Galaxy_2Alex> johan, You're welcome, have a nice day
#2110 [16:18] <BlazenBeef> well do you know why its not letting me start my game?
#2111 [16:18] <johan> you also have a nice day :)
#2112 [16:18] <AndAgain> ehm
#2113 [16:18] <AndAgain> I have linux launcher
#2114 [16:18] <Amarok> good, it's worked fine, thank you very much
#2115 [16:18] <Galaxy_2Alex> BlazenBeef, I don't, but it's most likely a mod causing it.
#2116 [16:18] <Amarok> it worked*
#2117 [16:19] <AndAgain> i cant do https://imgur.com/a/N7sQD
#2118 [16:19] * Monkey_D_Evil [Monkey_D_Evil@notlogged] has quit. (Ping timeout: 180 seconds)
#2119 [16:19] <BlazenBeef> should i redownload minecraft?
#2120 [16:19] <Galaxy_2Alex> BlazenBeef, Just try to start without Optifine.
#2121 [16:19] <Galaxy_2Alex> Amarok, You're welcome, have a nnice day.
#2122 [16:19] <Galaxy_2Alex> AndAgain, So you do still have the old launcher?
#2123 [16:20] <Galaxy_2Alex> AndAgain, To phrase it differently: Does your launcher look like the one on those pictures?
#2124 [16:20] <BlazenBeef> thats the problem it does not even start it just opens a small screen saying updating launcher then it crashes thats why i cant get a crash file?
#2125 [16:20] <AndAgain> No
#2126 [16:20] <Amarok> same to you, good luck
#2127 [16:20] <Galaxy_2Alex> AndAgain, Alright then.
#2128 [16:20] <Galaxy_2Alex> ??> AndAgain launcher/open
#2129 [16:20] <Absol> AndAgain: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2130 [16:20] <Galaxy_2Alex> ??> AndAgain launcher/game-output
#2131 [16:20] <Absol> AndAgain: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2132 [16:20] <Absol> AndAgain: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2133 [16:21] <Galaxy_2Alex> BlazenBeef, But the log you gave ne clearly indicates that the game started for you.
#2134 [16:21] <Galaxy_2Alex> *me
#2135 [16:21] <BlazenBeef> let me look again
#2136 [16:21] <Galaxy_2Alex> AndAgain, Please copy the log after the game froze.
#2137 [16:23] * Amarok [Amarok@notlogged] has quit. (Ping timeout: 180 seconds)
#2138 [16:23] <BlazenBeef> im working on it 1 sec
#2139 [16:23] <BlazenBeef> sry for wait
#2140 [16:24] <AndAgain> http://paste.ubuntu.com/23921068/
#2141 [16:24] <XxItzLegend27xX> Galaxy_2Alex: is there a way that I can get my launcher to work? I don't want to always lauch my alternative launcher..
#2142 [16:24] <Galaxy_2Alex> AndAgain, Does it also happen in Singleplayer?
#2143 [16:24] <AndAgain> Yes
#2144 [16:24] <AndAgain> In the menu too
#2145 [16:24] <BlazenBeef> Galaxy
#2146 [16:25] <XxItzLegend27xX> Galaxy_2Alex: is busy
#2147 [16:25] <Galaxy_2Alex> BlazenBeef, Yes?
#2148 [16:25] <BlazenBeef> i dont know why but it works now im so sry for the trouble
#2149 [16:25] <Galaxy_2Alex> BlazenBeef, No problem, have a nice day.
#2150 [16:25] <BlazenBeef> my game was acting so weird
#2151 [16:25] <BlazenBeef> you too thanks for the assist
#2152 [16:25] <XxItzLegend27xX> Galaxy_2Alex:  is there a way that I can get my launcher to work? I don't want to always lauch my alternative launcher..
#2153 [16:25] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2154 [16:25] <Galaxy_2Alex> XxItzLegend27xX, As of right now, there are simply no fixed for certain issues except using the alternative launcher, sorry.
#2155 [16:25] <Galaxy_2Alex> XxItzLegend27xX, As of right now, there are simply no fixed for certain issues except using the alternative launcher, sorry.
#2156 [16:25] * BlazenBeef [BlazenBeef@notlogged] has left #minecrafthelp
#2157 [16:25] <Galaxy_2Alex> AndAgain, What version of OpenJDK are you using?
#2158 [16:26] * einfuchs [einfuchs@notlogged] has joined #minecrafthelp
#2159 [16:26] <XxItzLegend27xX> Galaxy_2Alex: but it says that my minecraft.exe is downloaded (alternative launcher) but how do i get it to my desktop?
#2160 [16:26] <AndAgain> I dont know
#2161 [16:26] * m113s [m113s@notlogged] has joined #minecrafthelp
#2162 [16:26] <AndAgain> Openjdk is java?
#2163 [16:26] <Galaxy_2Alex> AndAgain, Yes.
#2164 [16:26] <AndAgain> I use java 8
#2165 [16:26] <einfuchs> can someone help me? i cant play since i have the new launcher for minecraft
#2166 [16:27] * Redstone2908 [Redstone2908@notlogged] has quit. (Ping timeout: 180 seconds)
#2167 [16:27] <Galaxy_2Alex> einfuchs, What happens when you try?
#2168 [16:27] <Galaxy_2Alex> XxItzLegend27xX, Just move it from your downloads folder.
#2169 [16:27] <Galaxy_2Alex> AndAgain, What version of Java 8?
#2170 [16:27] <XxItzLegend27xX> where do i find it
#2171 [16:27] <Galaxy_2Alex> XxItzLegend27xX, In your downloads folder.
#2172 [16:27] * battlecraftopg [battlecraftopg@notlogged] has joined #minecrafthelp
#2173 [16:28] <AndAgain> openjdk version "1.8.0_121" OpenJDK Runtime Environment (build 1.8.0_121-8u121-b13-2-b13) OpenJDK Server VM (build 25.121-b13, mixed mode)
#2174 [16:28] <einfuchs> it says that the version cant be saved
#2175 [16:28] <battlecraftopg> Umm my launcher is diffrent and i cant play
#2176 [16:28] <Galaxy_2Alex> einfuchs, What is the exact error message?
#2177 [16:28] <Galaxy_2Alex> battlecraftopg, Why can't you play?
#2178 [16:28] <battlecraftopg> Unable to save download. twitch-external-platform-4.5-natives-windows-32.jar
#2179 [16:29] <XxItzLegend27xX> Galaxy_2Alex: it's the none-alternative one when i drag it to desktop
#2180 [16:29] * m113s [m113s@notlogged] has quit. (Client Quit)
#2181 [16:29] <XxItzLegend27xX> nevermind
#2182 [16:29] <einfuchs> im from germany so it says: Die heruntergeladene Datei konnte nicht gespeichert werden
#2183 [16:29] <Galaxy_2Alex> battlecraftopg, Restart your PC, then just start the launcher.
#2184 [16:29] * m113s [m113s@notlogged] has joined #minecrafthelp
#2185 [16:29] <battlecraftopg> oK ILL TRY
#2186 [16:29] * jevon [jevon@notlogged] has joined #minecrafthelp
#2187 [16:29] <battlecraftopg> Why is the luncher diffrent?
#2188 [16:29] <Galaxy_2Alex> battlecraftopg, It's a new version.
#2189 [16:30] <Galaxy_2Alex> einfuchs, Try the alternative launcher: https://minecraft.net/en-us/download/alternative
#2190 [16:30] <battlecraftopg> will i still be able to play on servers?
#2191 [16:30] <Galaxy_2Alex> battlecraftopg, Yes.
#2192 [16:30] <battlecraftopg> like cosmicpvp
#2193 [16:30] <battlecraftopg> ok thank u sir
#2194 [16:30] <battlecraftopg> ok thank u sir
#2195 [16:30] * battlecraftopg [battlecraftopg@notlogged] has left #minecrafthelp
#2196 [16:31] <AndAgain> The error have solution ? :c
#2197 [16:31] <m113s> minecraft is crashing it says i need a graphics card update
#2198 [16:31] <Galaxy_2Alex> AndAgain, Please try to use the official Java from here: https://java.com/de/download/manual.jsp
#2199 [16:31] <Galaxy_2Alex> m113s, Do you have a link to your DxDiag? If so, please give us the link to it by pasting the link (URL) to it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2200 [16:32] <AndAgain> Ok
#2201 [16:32] * Redstone2908 [Redstone2908@notlogged] has joined #minecrafthelp
#2202 [16:32] * XxItzLegend27xX [XxItzLegend27xX@notlogged] has quit. (Quit: Web client closed)
#2203 [16:32] <Redstone2908> Thank you for your help, I am able to play the game again.
#2204 [16:32] <m113s> Galaxy_2Alex http://paste.ubuntu.com/23920665/
#2205 [16:32] <Galaxy_2Alex> Redstone2908, You're welcome, have a nice day.
#2206 [16:32] <Galaxy_2Alex> m113s, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version if Windows you had before (Settings > Update & Security > Go back to an earlier build), or you will have to upgrade your hardware.
#2207 [16:32] * Redstone2908 [Redstone2908@notlogged] has quit. (Client Quit)
#2208 [16:33] <m113s> how do i upgrade my hardware
#2209 [16:33] <Galaxy_2Alex> m113s, I'm sorry, but we cannot assist you with that.
#2210 [16:34] <m113s> darn
#2211 [16:34] * einfuchs [einfuchs@notlogged] has quit. (Ping timeout: 180 seconds)
#2212 [16:35] <m113s> i haft to go to windos 8 or lower
#2213 [16:35] <Galaxy_2Alex> m113s, Windows 7 in your case.
#2214 [16:35] <m113s> thanks alex
#2215 [16:35] <Galaxy_2Alex> m113s, You're welcome, have a nice day.
#2216 [16:35] <m113s> bye
#2217 [16:35] <Galaxy_2Alex> Please all ignore the following message
#2218 [16:35] <Galaxy_2Alex> GenericUsername, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version if Windows you had before (Settings > Update & Security > Go back to an earlier build), or you will have to upgrade your hardware, however, we cannot assist you with that.
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#2220 [16:36] * Amsuko [Amsuko@notlogged] has joined #minecrafthelp
#2221 [16:38] <Amsuko> Minecraft just updated to the new launcher. I created a new profile for v 1.7.4. Selected it and attempted to play it. The launcher attempted to download 1.7.4 (didn't have that ver already). Told me it "couldn't". Help page says everything is running correctly on Minecraft's end.
#2222 [16:38] <Galaxy_2Alex> Amsuko, What help page are you refering to?
#2223 [16:38] * m113s [m113s@notlogged] has quit. (Quit: Web client closed)
#2224 [16:38] <Amsuko> Just a help page that the launcher auto directs you to visit because of the failure message.
#2225 [16:39] <Amsuko> https://help.mojang.com/customer/portal/articles/1175661
#2226 [16:39] <Amsuko> THe error message:
#2227 [16:39] <Galaxy_2Alex> Amsuko, Does it have to do something with graphics cards?
#2228 [16:39] <Amsuko> Failed to download file. lwjgl-platform-2.9.1-nightly-20131120-natives-windows.jar Name: lwjgl-platform-2.9.1-nightly-20131120-natives-windows.jar URL: https://libraries.minecraft.net/org/lwjgl/lwjgl/lwjgl-platform/2.9.1-nightly-20131120/lwjgl-platform-2.9.1-nightly-20131120-natives-windows.jar Error details: HTTP 500: Internal Server Error Filename on disk: a931-d854-ae83-63b1 Path: C:\Users\Amsuko\AppData\Local\Temp\a931-d854-ae
#2229 [16:39] <Galaxy_2Alex> Amsuko, Try the alternative launcher: https://minecraft.net/en-us/download/alternative
#2230 [16:40] * Tyxie [Tyxie@notlogged] has quit. (Ping timeout: 180 seconds)
#2231 [16:40] <Amsuko> I wouldn't know how to tell if it was a graphic card problem.
#2232 [16:40] <AndAgain> Ey
#2233 [16:40] <Amsuko> You think it's a launcher problem?
#2234 [16:40] <AndAgain> I dont know how to install .tar.gz xD
#2235 [16:40] <AndAgain> You can help me? :s
#2236 [16:41] <Galaxy_2Alex> Amsuko, Sorry about the confusion, usually, people with outdated graphics card end up here via a help page
#2237 [16:41] <Galaxy_2Alex> AndAgain, Ubuntu, correct?
#2238 [16:41] <AndAgain> yes
#2239 [16:41] <Galaxy_2Alex> AndAgain, https://www.google.at/search?q=install+tar+gz+ubuntu
#2240 [16:42] * Greek159123 [Greek159123@notlogged] has joined #minecrafthelp
#2241 [16:43] <Amsuko> Galaxy, Oh, okay. I was able to run 1.10 recently. I think 1.11 also. But I've just thought of something, a while back there was talk about java security issues. Then talk about a new version of MC that would have it's own java inside, so that you no longer needed java to run MC. I uninstalled java at that point because I literally use it for nothing else.
#2242 [16:43] <Greek159123> .
#2243 [16:43] <Galaxy_2Alex> Greek159123, Hello.
#2244 [16:43] <Greek159123> Hello
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#2248 [16:44] <Amsuko> Galaxy, (part 2) so do you think it can't download an old version of MC because I no longer have Java?
#2249 [16:45] <Galaxy_2Alex> Amsuko, It should be fine with the first alternative launcher.
#2250 [16:45] <m113s> alex i am back how do i down grade
#2251 [16:45] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#2252 [16:45] <Galaxy_2Alex> Amsuko, Since it's using the Java that is built into the launcher.
#2253 [16:45] * GeloPants [GeloPants@notlogged] has joined #minecrafthelp
#2254 [16:45] <Galaxy_2Alex> ??> m113s win/downgrade
#2255 [16:45] <Absol> m113s: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2256 [16:45] * eliton [eliton@notlogged] has joined #minecrafthelp
#2257 [16:46] <m113s> thanks
#2258 [16:46] <eliton> help me
#2259 [16:46] <Greek159123> hello i need help to fix openGL error
#2260 [16:46] <Galaxy_2Alex> Greek159123, Do you have a link to your DxDiag? If so, please give us the link to it by pasting the link (URL) to it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2261 [16:46] <Galaxy_2Alex> ??> eliton ask
#2262 [16:46] <Absol> eliton: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2263 [16:46] <Absol> eliton: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2264 [16:46] <eliton> help me
#2265 [16:47] <Galaxy_2Alex> eliton, I can't help you if you don't tell me what you need helping with.
#2266 [16:47] <eliton> my Brazil
#2267 [16:47] <GeloPants> I cant access my profile setting because if i want to change my email i need the security authication and i cant change the security authication because I need to change my email Please help
#2268 [16:47] <eliton> My minecraft is giving a mistake.
#2269 [16:48] <Galaxy_2Alex> eliton, What exact mistake?
#2270 [16:48] <Galaxy_2Alex> GeloPants, You will need to contact Mojang with your transaction ID.
#2271 [16:48] * Chazalaz [Chazalaz@notlogged] has joined #minecrafthelp
#2272 [16:48] <Galaxy_2Alex> ??> GeloPants account/trans-id
#2273 [16:48] <Absol> GeloPants: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2274 [16:48] <Galaxy_2Alex> ??> GeloPants account/send-email
#2275 [16:48] <Absol> GeloPants: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2276 [16:48] <Absol> GeloPants: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2277 [16:48] <Chazalaz> How many. Also on Xbox 360 go int large worlds
#2278 [16:48] <Galaxy_2Alex> Chazalaz, I'm sorry?
#2279 [16:48] * Chazalaz [Chazalaz@notlogged] has quit. (Client Quit)
#2280 [16:48] <Greek159123> my dxdiag link > http://pastebin.com/9kgrRpKU
#2281 [16:48] <Galaxy_2Alex> Greek159123, One moment please.
#2282 [16:49] * Amsuko [Amsuko@notlogged] has quit. (Quit: Web client closed)
#2283 [16:49] <eliton> one moment
#2284 [16:50] <Galaxy_2Alex> Greek159123, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version if Windows you had before (Settings > Update & Security > Go back to an earlier build), or you will have to upgrade your hardware, however, we cannot assist you with that.
#2285 [16:51] <Greek159123> ok
#2286 [16:51] <eliton> He gives: sorry, but we could not connect to our servers.
#2287 [16:51] <Galaxy_2Alex> ??> eliton tools/hjt
#2288 [16:51] <Absol> eliton: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2289 [16:51] <Absol> eliton: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2292 [16:53] <eliton> He gives: sorry, but we could not connect to our servers.
#2293 [16:53] <GeloPants> i wont be able to get my transition ID
#2294 [16:53] <eliton> help me!!
#2295 [16:53] <eliton> my Brasil
#2296 [16:53] <Galaxy_2Alex> GeloPants, When did you buy the game and what payment method did you use?
#2297 [16:53] <Galaxy_2Alex> eliton, Follow the instructions Absol gave you.
#2298 [16:54] <GeloPants> im young my brother helped me get minecraft when I was super young \:
#2299 [16:54] <Galaxy_2Alex> GeloPants, Without the transaction ID, you won't be able to get account support, sorry.
#2300 [16:54] <GeloPants> can it be emailed to my gmail?
#2301 [16:54] <Galaxy_2Alex> GeloPants, Think of it as the receipt for buying Minecraft.
#2302 [16:55] <Galaxy_2Alex> GeloPants, There are alternate ways to get the transaction ID, but you'd need approximate date of when you bought it, as well as some of the payment information.
#2303 [16:55] <AndAgain> galaxy
#2304 [16:55] <AndAgain> I cant install :/
#2305 [16:56] <Galaxy_2Alex> AndAgain, Are you using 1.11.2?
#2306 [16:56] <AndAgain> Noooooo, i try to install java
#2307 [16:56] <AndAgain> But i cant...
#2308 [16:56] <AndAgain> xD
#2309 [16:57] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#2310 [16:57] <Galaxy_2Alex> AndAgain, oh
#2311 [16:57] <AndAgain> I'm trying to install that one version I just downloaded
#2312 [16:57] <Galaxy_2Alex> AndAgain, Actually, it simply seems to be a longstanding bug
#2313 [16:57] <GeloPants> I need to delet my account with my gmail but I cant cause it says parent request :\
#2314 [16:57] <AndAgain> However I can't find my way around those /bin /lib dirs
#2315 [16:57] <Galaxy_2Alex> Absol, https://bugs.mojang.com/browse/MC-77095
#2316 [16:57] <Galaxy_2Alex> AndAgain, https://bugs.mojang.com/browse/MC-77095
#2317 [16:57] <AndAgain> IOkay, let me have a look at it
#2318 [16:58] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 180 seconds)
#2319 [16:58] <AndAgain> Yup, it's the same bug
#2320 [16:58] <AndAgain> Thank you for your help :)
#2321 [16:59] <Galaxy_2Alex> AndAgain, You're welcome, have a nice day.
#2322 [16:59] <AndAgain> Yeah
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#2324 [16:59] * GG [GG@notlogged] has joined #minecrafthelp
#2325 [16:59] <GG> I have a bug
#2326 [16:59] <GeloPants> Why is there so much Authication for your account?!
#2327 [17:00] <Galaxy_2Alex> GG, Please be more specific.
#2328 [17:00] <thgilfodrol> I was thinking that task bug was vaguely familiar... and then I see myself in the comments o.O
#2329 [17:00] <GG> I need help for my bug
#2330 [17:00] <GeloPants> I need to delete my other account
#2331 [17:00] <GG> My pc is freeze for the face
#2332 [17:00] <Galaxy_2Alex> GeloPants, The only authenticating method that is accepted for account support is a transaction ID, sorry.
#2333 [17:00] <Galaxy_2Alex> GG, When does it freeze?
#2334 [17:00] <GG> In all
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#2336 [17:01] <GeloPants> i can access it if I delete my other account I think how will I if I cant do the parent stuff?
#2337 [17:01] <Galaxy_2Alex> GG, In the launcher, on startup or in-game?
#2338 [17:02] <GG> In-game
#2339 [17:02] <GG> But too in the menu
#2340 [17:02] <GeloPants> I will be able to change my email to it
#2341 [17:02] <Galaxy_2Alex> GeloPants, Sorry, I'm not familiar with how email parental protection works.
#2342 [17:02] <Galaxy_2Alex> GG, old launcher or new launcher?
#2343 [17:02] <GG> Linux launcher
#2344 [17:02] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#2345 [17:04] <GeloPants> I dont get why they cant just email. ):
#2346 [17:04] <Galaxy_2Alex> GG, I'm sorry, but we, at this moment, cannot effectively offer support for Linux. You can try the Minecraft Reddit or the Minecraft Forums instead.
#2347 [17:04] <Galaxy_2Alex> GeloPants, I'm sorry there is nothing else we can do right now.
#2348 [17:05] <GG> Thanks
#2349 [17:05] <GG> bb
#2350 [17:05] <GG> bb
#2351 [17:05] * GG [GG@notlogged] has left #minecrafthelp
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#2354 [17:06] <GeloPants> ):
#2355 [17:07] <GeloPants> also when I try to import it into my account it says wrong password or email all the time
#2356 [17:07] <GeloPants> when its 100% the email / username and password
#2357 [17:07] <Galaxy_2Alex> ??> GeloPants login/throttle
#2358 [17:07] <Absol> GeloPants: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2359 [17:07] <Absol> GeloPants: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2360 [17:09] * D_DragonMC [D_DragonMC@notlogged] has quit. (Ping timeout: 180 seconds)
#2361 [17:12] <GeloPants> can i play minecraft?
#2362 [17:13] <techno156> Probably a good idea to leave it around 7-ish local time
#2363 [17:13] <techno156> *until
#2364 [17:13] <GeloPants> Can i play minecraft though?
#2365 [17:14] <GeloPants> nvm
#2366 [17:14] <GeloPants> nvm
#2367 [17:14] * GeloPants [GeloPants@notlogged] has left #minecrafthelp
#2368 [17:15] * Gaz_ is now known as Gaz
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#2370 [17:24] * OG [OG@notlogged] has joined #minecrafthelp
#2371 [17:24] <OG> I'm getting a "Failed to connect to the server - Internal Exception: java.lang.NullPointerException" every time I try to play multiplayer.
#2372 [17:25] <thgilfodrol> OG: can you try connecting to mctest.ae97.net ?
#2373 [17:26] <OG> Thanks - I'll try.
#2374 [17:26] * Trippings [Trippings@notlogged] has joined #minecrafthelp
#2375 [17:27] <Trippings> I am locked out of my account
#2376 [17:27] <thgilfodrol> Trippings: can you provide more information?
#2377 [17:27] * Elcazador11408 [Elcazador11408@notlogged] has joined #minecrafthelp
#2378 [17:28] <Elcazador11408> hi
#2379 [17:28] <CubeTheThird> hello Elcazador11408
#2380 [17:28] <Elcazador11408> speak spanish?
#2381 [17:28] <OG> thgilfodrol - just tried to connect to mctest.ae97.net and got the same message.
#2382 [17:28] <CubeTheThird> Elcazador11408, we only speak English here
#2383 [17:28] <CubeTheThird> OG, logout and back into the game launcher
#2384 [17:29] <Trippings> ok. so when i first bought mc the email I used i no longer have access too. So about an hour or so ago i tried logging into mojang and it wouldnt let me, So i tried changing my email and it said it was changed and when I tried logging in it didnt work. So i tried changing password and It said it worked, and Now I cant log into mojang, minecraft account, anything
#2385 [17:29] <Trippings> can someone please help
#2386 [17:29] * xenry [xenry@notlogged] has joined #minecrafthelp
#2387 [17:29] <Elcazador11408> mi problema es que al entrar en minecraft.net me pone Un error impidió procesar tu solicitud. Por favor, inténtalo de nuevo.
#2388 [17:29] <CubeTheThird> Trippings, what is your minecraft username?
#2389 [17:29] <Trippings> Trippings
#2390 [17:29] <Elcazador11408> My problem is that when entering minecraft.net puts me an error prevented to process your request. Please try again.
#2391 [17:30] <CubeTheThird> ??> Elcazador11408 tools/hjt
#2392 [17:30] <Absol> Elcazador11408: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2393 [17:30] <Absol> Elcazador11408: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2394 [17:30] <Trippings> Cube can you help?
#2395 [17:30] <OG> CubeTheThird - tried that and am getting the same result.
#2396 [17:30] <CubeTheThird> Trippings, one moment
#2397 [17:30] <Trippings> okay
#2398 [17:30] <CubeTheThird> OG, you using the new launcher?
#2399 [17:30] * mpgawley [mpgawley@notlogged] has joined #minecrafthelp
#2400 [17:31] <CubeTheThird> Trippings, oh wait you say you successfully got the password reset email?
#2401 [17:31] <mpgawley> my minecraft wont start
#2402 [17:31] <CubeTheThird> mpgawley, what happens?
#2403 [17:31] <mpgawley> says crash report
#2404 [17:31] <CubeTheThird> mpgawley, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2405 [17:31] <mpgawley> i think it has something to do with java
#2406 [17:31] <OG> Cube, 1.11.2?
#2407 [17:32] <Trippings> yes, and when I changed my password it says it changed and I typed it in to log in and it wont let me, It also said my email change was succesful
#2408 [17:32] <Elcazador11408> I bought the minecraft and it does not let me in. It always puts the same error A mistake prevented processing your request. Please try again.
#2409 [17:32] <mpgawley> wheres the crash report link?
#2410 [17:32] <Trippings> I cant log in to anything
#2411 [17:32] <Elcazador11408> help please
#2412 [17:32] <CubeTheThird> ??> Trippings login/throttle
#2413 [17:32] <Absol> Trippings: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2414 [17:32] <Absol> Trippings: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2415 [17:32] <Trippings> what?
#2416 [17:33] <CubeTheThird> Elcazador11408, please follow the instructions Absol gave you
#2417 [17:33] * xenry [xenry@notlogged] has quit. (Ping timeout: 180 seconds)
#2418 [17:33] <Trippings> Cube what does that mean
#2419 [17:33] <CubeTheThird> mpgawley, it would show up in a new tab or window for the crash report
#2420 [17:33] <CubeTheThird> Trippings, read what Absol said
#2421 [17:33] <Trippings> So I must wait an hour?
#2422 [17:33] <Elcazador11408> Hijackthis?
#2423 [17:33] <CubeTheThird> Trippings, that's right
#2424 [17:33] <CubeTheThird> Elcazador11408, yes use that tool
#2425 [17:33] <Trippings> what if it doesnt let me log in again?
#2426 [17:34] <Trippings> after an hour
#2427 [17:34] <mpgawley> ye its in a new tab
#2428 [17:34] <CubeTheThird> Trippings, if not you'll need to contact Mojang
#2429 [17:34] <mpgawley> but its for the launcher
#2430 [17:34] <OG> Cube, when the launcher changed to 1.11.2 is when my problems connecting began.
#2431 [17:34] <CubeTheThird> mpgawley, yes copy it onto http://paste.ubuntu.com and give the URL here.
#2432 [17:34] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 384 seconds)
#2433 [17:34] <Trippings> contact them thru phone?
#2434 [17:34] <CubeTheThird> ??> Trippings mojang/email
#2435 [17:34] <Absol> Trippings: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2436 [17:34] <Absol> Trippings: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2437 [17:34] <mpgawley> like do i open report file and copy everything from that?
#2438 [17:34] <CubeTheThird> mpgawley, sure
#2439 [17:35] <Trippings> ok thank you for your help
#2440 [17:35] <Elcazador11408> I do not know how the program works
#2441 [17:35] <mpgawley> k i did
#2442 [17:35] <mpgawley> no what
#2443 [17:35] <mpgawley> now*
#2444 [17:35] <CubeTheThird> <Absol> Elcazador11408: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2445 [17:35] <CubeTheThird> <Absol> Elcazador11408: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2446 [17:35] <CubeTheThird> mpgawley, paste all the text onto http://paste.ubuntu.com
#2447 [17:35] <mpgawley> i did
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#2449 [17:35] * Weermoosh [Weermoosh@notlogged] has joined #minecrafthelp
#2450 [17:36] <CubeTheThird> OG, in the launcher settings, enable the option to show an output log
#2451 [17:36] <CubeTheThird> mpgawley, submit it, and give the link to your paste here
#2452 [17:36] <mpgawley> http://paste.ubuntu.com/23921461/
#2453 [17:37] <CubeTheThird> mpgawley, that's not the full log. There should be more
#2454 [17:37] <Weermoosh> Поменяли почту...
#2455 [17:37] <Weermoosh> Changed email ...
#2456 [17:38] <mpgawley> try this
#2457 [17:38] <mpgawley> http://paste.ubuntu.com/23921480/
#2458 [17:38] <OG> Cube, the only options I have are "Enable snapshots"/"Historical versions"/"Advanced".
#2459 [17:38] <CubeTheThird> ??> Weermoosh account/reset-email
#2460 [17:38] <Absol> Weermoosh: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#2461 [17:38] <CubeTheThird> OG, oh, so then you don't have the new launcher
#2462 [17:38] <CubeTheThird> OG, set the launcher to stay open
#2463 [17:38] <CubeTheThird> ??> Elcazador11408 scold/pm
#2464 [17:38] <Absol> Elcazador11408: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#2465 [17:38] <Elcazador11408> Cube please tell me the steps I have to do I have downloaded it is all in English tell me the steps and I will do it
#2466 [17:39] <OG> Cube, how do I do that?
#2467 [17:39] <mpgawley> CubeTheThird what about this http://paste.ubuntu.com/23921480/ ?
#2468 [17:39] <CubeTheThird> ??> OG launcher/open
#2469 [17:39] <Absol> OG: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2470 [17:39] <CubeTheThird> ??> mpgawley win/reinst
#2471 [17:39] <Absol> mpgawley: You may need to reinstall the locally installed files that Minecraft puts into place.
#2472 [17:39] <Absol> mpgawley: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2473 [17:39] <Weermoosh> Неважно... зря 500рублей тратил
#2474 [17:40] <Weermoosh> No matter ... nothing 500rubley spent
#2475 [17:40] <mpgawley> win/reinst?
#2476 [17:40] <CubeTheThird> mpgawley, do what Absol said
#2477 [17:40] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#2478 [17:40] <CubeTheThird> OG, wait, did you click on Launch Options, or Settings?
#2479 [17:41] <mpgawley> delete everything? i dont see the saves directory
#2480 [17:42] <CubeTheThird> mpgawley, yes everything. If there is no saves don't worry about it
#2481 [17:42] <CubeTheThird> mpgawley, also, why are you trying to play version 1.7.10?
#2482 [17:42] <Weermoosh> Изза вашего тупого доллара, россия в недостатке
#2483 [17:42] <Weermoosh> Because of your stupid dollar shortage in Russia
#2484 [17:42] <CubeTheThird> Weermoosh, what do you need help with?
#2485 [17:42] <mpgawley> i just tried different versions
#2486 [17:42] <OG> Cube, "settings"
#2487 [17:43] <Elcazador11408> help please
#2488 [17:43] <Elcazador11408> What do I do with the Ubuntu text?
#2489 [17:43] <Elcazador11408> What do I do with the Ubuntu text?
#2490 [17:43] <mpgawley> i was seeing if it would work with different versions
#2491 [17:43] <CubeTheThird> OG, under settings, you should see a Launcher Settings section
#2492 [17:44] <CubeTheThird> Elcazador11408, give the link to it here
#2493 [17:44] * ZPlays [ZPlays@notlogged] has joined #minecrafthelp
#2494 [17:44] <Elcazador11408> http://paste.ubuntu.com/23921461/
#2495 [17:44] <OG> Cube, Yes - and there are two options "Keep the launcher open while the game is running" and "Open output log when the game starts"
#2496 [17:44] <Elcazador11408> I passed the link now that
#2497 [17:45] <Weermoosh> Понимаешь в стране (Россия) сейчас недостаток я не могу позволить купить акк за 1900рублей я тогда решил за 500руб купить... только зря деньги потратил почту пароль поменялиПонимаешь в стране (Россия) сейчас недостаток я не могу позволить купить акк за 1
#2498 [17:45] <CubeTheThird> Elcazador11408, one moment
#2499 [17:45] <Weermoosh> ou see the country (Russia) is now drawback I can not afford to buy ACC for 1900rubley I then decided to buy for 500 rubles ... Only money spent in vain mail password changed
#2500 [17:45] <CubeTheThird> OG, yes. Enable the seccond option
#2501 [17:45] <ZPlays> I sent my minecraft account to my email adress but it said that i cant log into the email
#2502 [17:45] * hosh [hosh@notlogged] has joined #minecrafthelp
#2503 [17:45] <Elcazador11408> ok cube
#2504 [17:45] <hosh> Im having trouble logging into my old mincraft account
#2505 [17:45] <CubeTheThird> Weermoosh, if you purchased your account from somewhere other than minecraft.net we cannot help you
#2506 [17:45] <CubeTheThird> ZPlays, what does it say exactly?
#2507 [17:46] <CubeTheThird> hosh, what trouble?
#2508 [17:46] <ZPlays> Well it says that i put in the wrong email/password
#2509 [17:46] <hosh> I can't seem to recover my password or even verify the email i used for it
#2510 [17:46] <OG> Cube, then try to launch?
#2511 [17:46] <CubeTheThird> Elcazador11408, you gave me the link someone else gave me
#2512 [17:46] <mpgawley> thankyou i resolved the problem
#2513 [17:46] <CubeTheThird> OG, that's right, and try connecting to a server
#2514 [17:46] <ZPlays> our recent change to associate a Mojang account with zainalrawi369@gmail.com. was disputed by the holder of the original e-mail address. Control of the account has been returned to the original e-mail address RomanceDawn2@mcalts.org. If you actually are the original owner of the account, but have had your original e-mail address compromised, you need to get in touch with customer support (http://help.mojang.com/) in order to take back
#2515 [17:46] <CubeTheThird> ZPlays, you tried resetting the password?
#2516 [17:47] <Weermoosh> Okay..
#2517 [17:47] <CubeTheThird> ZPlays, oh, so it was changed without your permission?
#2518 [17:47] <ZPlays> yes
#2519 [17:47] <ZPlays> by my brother
#2520 [17:47] <ZPlays> now I cant get it open
#2521 [17:47] <Elcazador11408> But that link I have to give you cube
#2522 [17:47] <CubeTheThird> Elcazador11408, you gave me the link someone else already gave me. I need YOUR link
#2523 [17:47] * Weermoosh [Weermoosh@notlogged] has quit. (Quit: Web client closed)
#2524 [17:48] <ZPlays> So i need help
#2525 [17:48] <CubeTheThird> ZPlays, shouldn't your brother be changing it back to the original email?
#2526 [17:48] <ZPlays> he sent it to my email
#2527 [17:48] <OG> Cube, I got an error message: 18:46:45 ccq ERROR MESSAGE: 18:46:45 ccq Could not locate OpenAL library.
#2528 [17:48] <Elcazador11408> But that cube link that I'm lost
#2529 [17:48] <ZPlays> I cant open my email though
#2530 [17:48] <CubeTheThird> OG, copy the FULL log onto http://paste.ubuntu.com and give the URL here.
#2531 [17:48] <CubeTheThird> Elcazador11408, did you paste the report onto http://paste.ubuntu.com ?
#2532 [17:49] <ZPlays> Cube can you help
#2533 [17:49] <CubeTheThird> ZPlays, you mean you do not have access to your email?
#2534 [17:49] <ZPlays> no
#2535 [17:49] <Elcazador11408> I´m going
#2536 [17:49] <ZPlays> I forgot the email
#2537 [17:49] <ZPlays> can you help please
#2538 [17:50] <OG> Cube - http://paste.ubuntu.com/23921559/
#2539 [17:50] * mpgawley [mpgawley@notlogged] has quit. (Ping timeout: 180 seconds)
#2540 [17:50] <CubeTheThird> ZPlays, ok.. then I'm really confused. What exactly are you asking us to help you accomplish?
#2541 [17:50] <ZPlays> get my account back
#2542 [17:50] <CubeTheThird> ZPlays, from your brother?
#2543 [17:50] <ZPlays> it says i need to contact costumer support
#2544 [17:50] <Elcazador11408> cube
#2545 [17:50] <Elcazador11408> http://paste.ubuntu.com/23921564/
#2546 [17:50] <CubeTheThird> ??> ZPlays mojang/email
#2547 [17:50] <Absol> ZPlays: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2548 [17:50] <Absol> ZPlays: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2549 [17:51] <CubeTheThird> OG, hmm I'm seeing 2 different things there. First we need to check your drivers
#2550 [17:51] <CubeTheThird> ??> OG win/dxdiag
#2551 [17:51] <Absol> OG: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2552 [17:51] <Elcazador11408> ??
#2553 [17:52] <Elcazador11408> ahh
#2554 [17:52] <Elcazador11408> ok
#2555 [17:52] <CubeTheThird> Elcazador11408, ok for starters I HIGHLY recommend you run a malware scan
#2556 [17:52] <Elcazador11408> wait a second please
#2557 [17:52] <CubeTheThird> ??> Elcazador11408 av/malwarebytes
#2558 [17:52] <Absol> Elcazador11408: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2559 [17:52] <OG> Cube - what do I do with that?
#2560 [17:52] <Absol> Elcazador11408: Download it here: http://www.malwarebytes.org/
#2561 [17:52] <CubeTheThird> OG, follow all the instructions Absol gave you
#2562 [17:53] <Elcazador11408> I'm going to download it for a second
#2563 [17:54] <Elcazador11408> Okay it's already installed
#2564 [17:54] <CubeTheThird> Elcazador11408, run a full scan with it
#2565 [17:54] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 206 seconds)
#2566 [17:54] <Elcazador11408> okay
#2567 [17:55] <Elcazador11408> I asked to activate license and update but I gave him to scan
#2568 [17:56] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#2569 [17:56] <CubeTheThird> Elcazador11408, you should update it yes
#2570 [17:56] <Elcazador11408> oki
#2571 [17:56] <Elcazador11408> wait please
#2572 [17:57] <OG> Cube/absol: http://paste.ubuntu.com/23921584/
#2573 [17:57] * ZPlays [ZPlays@notlogged] has quit. (Ping timeout: 180 seconds)
#2574 [17:57] <CubeTheThird> OG, one moment
#2575 [17:57] <Elcazador11408> 225 threats I eliminate them?
#2576 [17:58] <CubeTheThird> Elcazador11408, once the scan is finished, eliminate them all yes
#2577 [17:58] <Elcazador11408> oki :)
#2578 [17:59] <CubeTheThird> OG, hmm looks like microsoft makes it easy for driver updates and stuff. Install it from here: https://www.microsoft.com/en-us/download/details.aspx?id=38826
#2579 [18:00] <CubeTheThird> OG, choose the second win10 download
#2580 [18:00] <Elcazador11408> Do I have to update drivers?
#2581 [18:00] <OG> Which update should I be installing?
#2582 [18:00] * Meronat [Meronat@notlogged] has quit. (Quit: Connection closed for inactivity)
#2583 [18:00] <OG> Cube - got it, thanks!
#2584 [18:01] * Abroadst [Abroadst@notlogged] has joined #minecrafthelp
#2585 [18:01] <Elcazador11408> ??
#2586 [18:01] <Elcazador11408> Do I have to update drivers?
#2587 [18:01] <CubeTheThird> Elcazador11408, no, that is not for you
#2588 [18:01] <Elcazador11408> ahh ok
#2589 [18:01] <Elcazador11408> xD
#2590 [18:01] <Abroadst> I just got my minecraft pc and now I canT play on server helppp
#2591 [18:01] <Elcazador11408> I'll notify you when I delete and finish the scan
#2592 [18:02] <Abroadst> So u delete mcAfee
#2593 [18:03] <CubeTheThird> Abroadst, what happens when you try?
#2594 [18:03] <OG> Cube, once it's downloaded do I need to restart?
#2595 [18:04] <Abroadst> It say minecraft office then when I go on the server
#2596 [18:05] <Abroadst> Error
#2597 [18:05] <CubeTheThird> OG, you need to install first. If it gives you options, look specifically for audio and video drivers
#2598 [18:05] <CubeTheThird> Abroadst, what's the exact error message?
#2599 [18:06] <Abroadst> Then when I try to go on the new update it say something missing in your game files
#2600 [18:06] * [-_-] [[-_-]@notlogged] has joined #minecrafthelp
#2601 [18:06] <Abroadst> Ok let me check again
#2602 [18:06] <CubeTheThird> Abroadst, I need the exact message please
#2603 [18:07] <[-_-]> When I try joining multiplayer, it fails to load because of group. What do I do?
#2604 [18:07] <CubeTheThird> [-_-], what anti-virus and firewall software do you have?
#2605 [18:08] <Abroadst> It say java.lang.NullpointerException
#2606 [18:08] <CubeTheThird> Abroadst, logout of the game launcher and log back in
#2607 [18:08] <Abroadst> Ok
#2608 [18:08] <[-_-]> I have Avira anit-virus.
#2609 [18:09] <CubeTheThird> ??> [-_-] av/avira
#2610 [18:09] <Absol> [-_-]: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#2611 [18:09] <Absol> [-_-]: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#2612 [18:09] <Elcazador11408> They are already in quarantine
#2613 [18:09] <OG> Cube - once I have the folder on my desktop, what do I need to do?
#2614 [18:09] <Elcazador11408> Cube already quarantined
#2615 [18:10] <CubeTheThird> Elcazador11408, reboot your computer and try minecraft again
#2616 [18:10] <CubeTheThird> OG, I'll need to know what's in the folder
#2617 [18:10] <Elcazador11408> okay
#2618 [18:10] <CubeTheThird> brb
#2619 [18:11] <Elcazador11408> I'm going to restart and I'll tell you cube
#2620 [18:12] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#2621 [18:12] <Elcazador11408> This is going to take because it is quarantined 92/394 xD
#2622 [18:13] <OG> Cube - what's the best way of getting you that information?
#2623 [18:15] <[-_-]> I can't find the expert switch, where is it?
#2624 [18:15] * daniel_ [daniel_@notlogged] has joined #minecrafthelp
#2625 [18:16] <CubeTheThird> OG, probably a screenshot?
#2626 [18:16] * daniel_ [daniel_@notlogged] has quit. (Client Quit)
#2627 [18:16] <CubeTheThird> [-_-], not sure. It might have changed where the setting is with newer versions
#2628 [18:17] <CubeTheThird> [-_-], hmm.. although, I dono that those instructions will solve the problem you have. Let's run a scan
#2629 [18:17] <CubeTheThird> ??> [-_-] tools/hjt
#2630 [18:17] <Absol> [-_-]: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2631 [18:17] <Absol> [-_-]: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2632 [18:18] * bnbnbn [bnbnbn@notlogged] has joined #minecrafthelp
#2633 [18:19] <OG> Cube, what's the best way to send a screengrab?
#2634 [18:20] <CubeTheThird> ??> OG imgur
#2635 [18:20] <Absol> OG: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2636 [18:21] <[-_-]> Ok, so I found a thing that says that it does not protect me from games, so it shold be working correct?
#2637 [18:22] * Elcazador11408 [Elcazador11408@notlogged] has quit. (Ping timeout: 180 seconds)
#2638 [18:22] <OG> OG/absol - http://imgur.com/a/FnKqX
#2639 [18:23] <GreyVulpine> [-_-] - No. Follow the directions by Absol. Give us the link to your HJT report
#2640 [18:23] * Elcazador11408 [Elcazador11408@notlogged] has joined #minecrafthelp
#2641 [18:24] <OG> Cube/absol - http://imgur.com/a/7klqB
#2642 [18:24] <Elcazador11408> Cube i'm already
#2643 [18:24] <OG> Cube/absol - http://imgur.com/a/mJhNo
#2644 [18:24] <CubeTheThird> OG, ok open the audio folder
#2645 [18:24] <CubeTheThird> Elcazador11408, same problem?
#2646 [18:24] <Elcazador11408> To get into minecraft.net I get this An error prevented to process your request. please try again
#2647 [18:25] <Elcazador11408> Still do not let me enter the page
#2648 [18:25] * fling [fling@notlogged] has joined #minecrafthelp
#2649 [18:25] <CubeTheThird> ??> Elcazador11408 info/mcleaks
#2650 [18:25] <Absol> Elcazador11408: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#2651 [18:25] <Absol> Elcazador11408: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#2652 [18:25] <CubeTheThird> OG, there should be some kind of installer or setup in there
#2653 [18:25] <[-_-]> I found a thing in the firewall that says that no games are being blocked. It should be working then, correct?
#2654 [18:26] <GreyVulpine> [-_-] - We can't answer that for you
#2655 [18:26] <Elcazador11408> How do I delete all entries?
#2656 [18:26] <CubeTheThird> ??> Elcazador11408 win/hosts/edit
#2657 [18:26] <Absol> Elcazador11408: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#2658 [18:26] <Absol> Elcazador11408: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#2659 [18:27] <OG> Cube, http://imgur.com/a/OCxbr
#2660 [18:28] * Abroadst [Abroadst@notlogged] has quit. (Ping timeout: 180 seconds)
#2661 [18:28] <CubeTheThird> OG, that's all that was in the Audio folder? (the HDAudio folder)?
#2662 [18:28] <OG> Cube, yes.
#2663 [18:29] <CubeTheThird> OG, uhg of course they don't make it easy. Do you know how to open your device manager?
#2664 [18:29] <OG> Cube, no.
#2665 [18:30] * Sprocks [Sprocks@notlogged] has quit. (Ping timeout: 384 seconds)
#2666 [18:30] <OG> Cube, I think I found the device manager.
#2667 [18:31] * NickG365 [NickG365@notlogged] has joined #minecrafthelp
#2668 [18:31] <CubeTheThird> OG, you should see a long list of devices, including autio devices
#2669 [18:31] <CubeTheThird> *audio
#2670 [18:31] * bradhig [bradhig@notlogged] has joined #minecrafthelp
#2671 [18:31] <OG> Cube, yep.
#2672 [18:31] <bradhig> is there a mapmaking program that lets me see where my nether portals are?
#2673 [18:32] <CubeTheThird> OG, right-click on the audio device, and choose update
#2674 [18:32] <CubeTheThird> bradhig, you could try mcedit
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#2676 [18:32] <Elcazador11408> I do not know how to enter into Systemroot
#2677 [18:32] <Elcazador11408> :(
#2678 [18:32] <CubeTheThird> Elcazador11408, you just copy paste exactly what Absol said
#2679 [18:34] * esteban [esteban@notlogged] has quit. (Client Quit)
#2680 [18:34] <Elcazador11408> But I do not know how it is done
#2681 [18:34] <OG> Cube, it says everything is up to date.
#2682 [18:35] <CubeTheThird> Elcazador11408, ctrl + c to copy, ctrl + v to paste?
#2683 [18:36] <CubeTheThird> OG, you have to choose Browse my computer, then choose the folder where the updates are
#2684 [18:36] <Elcazador11408> I'm already in hots now what?
#2685 [18:36] * Sprocks [Sprocks@notlogged] has joined #minecrafthelp
#2686 [18:36] <CubeTheThird> Elcazador11408, remove all the lines with Mojang in it
#2687 [18:39] <Elcazador11408> Cube is that I am not open the notepad me and got into system32 and then into drivers then etc and I get hots that I delete hots?
#2688 [18:39] <CubeTheThird> Elcazador11408, sure.. if you want you can just delete it....
#2689 [18:40] * OG [OG@notlogged] has quit. (Quit: Web client closed)
#2690 [18:41] <Elcazador11408> Cube is that I do not understand much of this I am in the folder etc what should I do now?
#2691 [18:41] <CubeTheThird> Elcazador11408, that's not AT ALL what the instructions were. Open notepad
#2692 [18:42] <Elcazador11408> Open the notebook
#2693 [18:42] * papercraft101 [papercraft101@notlogged] has joined #minecrafthelp
#2694 [18:42] <Elcazador11408> and now?
#2695 [18:42] <CubeTheThird> Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#2696 [18:43] <CubeTheThird> Elcazador11408, no. Not notebook. Notepad
#2697 [18:43] <papercraft101> hi whenever i join a server it minecraft crashes
#2698 [18:43] * mom [mom@notlogged] has joined #minecrafthelp
#2699 [18:43] <CubeTheThird> papercraft101, do you get a crash report?
#2700 [18:43] <papercraft101> how do i get 1?
#2701 [18:44] <CubeTheThird> papercraft101, it would show up in a tab or window called Crash report, in the launcher
#2702 [18:44] <papercraft101> oh
#2703 [18:44] <papercraft101> so when it crashes i get the error?
#2704 [18:44] <CubeTheThird> papercraft101, yes..
#2705 [18:44] * newdoback [newdoback@notlogged] has joined #minecrafthelp
#2706 [18:44] <papercraft101> k
#2707 [18:44] <Elcazador11408> Have already opened notepad
#2708 [18:45] <[-_-]> I allowed all minecraft files through, but it stills says it failed from group.
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#2710 [18:45] <papercraft101> not crashing yet wierd..
#2711 [18:46] <Elcazador11408> yeahh
#2712 [18:46] * mom [mom@notlogged] has quit. (Ping timeout: 180 seconds)
#2713 [18:46] <Elcazador11408> I got it
#2714 [18:46] <Elcazador11408> 35.156.90.191 authserver.mojang.com 35.156.90.191 sessionserver.mojang.com
#2715 [18:47] <Elcazador11408> Delete that
#2716 [18:47] <Elcazador11408> ?
#2717 [18:47] <pie_flavor> Elcazador11408: Yep, delete all that and save the file.
#2718 [18:48] * CubeThe3rd [CubeThe3rd@notlogged] has joined #minecrafthelp
#2719 [18:48] <CubeThe3rd> papercraft101, what exactly does it tell you when you try joining a server?
#2720 [18:49] <Elcazador11408> Removed and now?
#2721 [18:49] <CubeThe3rd> Elcazador11408, save the file, then try logging in again
#2722 [18:50] <Elcazador11408> I already entered: D
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#2725 [18:50] <eliton> help me!!
#2726 [18:50] * ZaiGarD [ZaiGarD@notlogged] has joined #minecrafthelp
#2727 [18:50] <CubeThe3rd> eliton, with?
#2728 [18:50] <ZaiGarD> Error un Minecraft help!
#2729 [18:50] <eliton> my Brazil
#2730 [18:51] <Elcazador11408> Thank you very much cubee
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#2732 [18:51] <eliton> My minecraft is giving a mistake when I log in.
#2733 [18:51] <CubeThe3rd> eliton, what does it say?
#2734 [18:51] <cottonator> My kids minecraft just updated or something and it's saying "Failed to download file. httpclient-4.3.3.jar"
#2735 [18:52] <CubeThe3rd> cottonator, what anti-virus and firewall software do you have?
#2736 [18:52] <cottonator> mcafee
#2737 [18:52] <CubeThe3rd> cottonator, ah there's your problem
#2738 [18:52] <CubeThe3rd> ??< av/mcafee
#2739 [18:52] * Hoodini12803 [Hoodini12803@notlogged] has joined #minecrafthelp
#2740 [18:53] <CubeThe3rd> ??> cottonator av/mcafee
#2741 [18:53] <Absol> cottonator: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#2742 [18:53] <Absol> cottonator: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
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#2744 [18:53] <cottonator> well that's not an option.
#2745 [18:53] <cottonator> can you help or not
#2746 [18:53] * Hoodini12803 [Hoodini12803@notlogged] has quit. (Client Quit)
#2747 [18:53] <CubeThe3rd> cottonator, we can try doing a malware scan
#2748 [18:54] <CubeThe3rd> cottonator, but if that doesn't work, mcafee is the problem, and the only solution we've ever had success with is removing it
#2749 [18:54] <[-_-]> I allowed all minecraft files through, but it stills says it failed from group.
#2750 [18:54] <CubeThe3rd> ??> cottonator av/adwcleaner
#2751 [18:54] <Absol> cottonator: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2752 [18:54] <Absol> cottonator: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2753 [18:54] <CubeThe3rd> ??> [-_-] tools/hjt
#2754 [18:54] <Absol> [-_-]: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2755 [18:54] <Absol> [-_-]: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2756 [18:54] <CubeThe3rd> [-_-], please follow those instructions ^^^^
#2757 [18:54] <cottonator> thanks.
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#2759 [18:55] <[-_-]> They no longer work, they do not fit the latest update. There is no switch anymore.
#2760 [18:55] <CubeThe3rd> [-_-], what are you talking about?
#2761 [18:55] * Pear [Pear@notlogged] has joined #minecrafthelp
#2762 [18:56] <pie_flavor> CubeThe3rd: the switch that changes to advanced settings
#2763 [18:56] <pie_flavor> or expert or whatever
#2764 [18:56] <CubeThe3rd> ohhh
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#2775 [19:11] <TheAssassin_101> I can't log in
#2776 [19:11] <pie_flavor> TheAssassin_101: What happens when you try?
#2777 [19:12] <TheAssassin_101> IT said "Cannot Open b/c something changed"
#2778 [19:12] * botchet [botchet@notlogged] has joined #minecrafthelp
#2779 [19:12] <TheAssassin_101> But I tried again...
#2780 [19:12] <TheAssassin_101> and it worked
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#2782 [19:12] <TheAssassin_101> sry 4 wasting some time ;~;
#2783 [19:12] <TheAssassin_101> sry 4 wasting some time ;~;
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#2786 [19:14] <botchet> Hi guys, can somebody help ? 6 months ago i was able to play MC on my pc, with my premium account, but today, when i launch the game again, it say that i'm in demo version ...
#2787 [19:14] <CubeTheThird> botchet, what is your minecraft username?
#2788 [19:14] <webrosc> ??> botchet account/bug/demo
#2789 [19:14] <Absol> botchet: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2790 [19:14] <webrosc> o/ CubeTheThird
#2791 [19:14] <botchet> it's botchet
#2792 [19:14] <CubeTheThird> o/
#2793 [19:14] <pie_flavor> webrosc: we don't use that, it's annoying
#2794 [19:15] <pie_flavor> botchet: Your account's been stolen; you need to contact Mojang.
#2795 [19:15] <webrosc> i'm out of the loop, my bad
#2796 [19:15] <pie_flavor> ??> botchet account/send-email
#2797 [19:15] <Absol> botchet: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2798 [19:15] <Absol> botchet: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2799 [19:15] <CubeTheThird> wow way to jump the gun there
#2800 [19:15] <botchet> ok thanks guys
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#2802 [19:15] <CubeTheThird> we don't actually know that it was stolen
#2803 [19:15] <pie_flavor> CubeTheThird: it's the only way it happens nowadays
#2804 [19:15] <CubeTheThird> botchet, you might just be logging in with the wrong email
#2805 [19:16] <pie_flavor> CubeTheThird: lol but you don't type your email in again
#2806 [19:16] <pie_flavor> CubeTheThird: it would have errored if it were the wrong email
#2807 [19:16] <botchet> nope i got the same mail since 10 years x)
#2808 [19:16] <CubeTheThird> pie_flavor, if you make another account without the game on it, it says ddemo
#2809 [19:16] <CubeTheThird> *demo
#2810 [19:16] <CubeTheThird> botchet, what is your minecraft username?
#2811 [19:16] <pie_flavor> CubeTheThird: and it takes a hell of a lot of fail to actually create another mojang account
#2812 [19:16] <CubeTheThird> oh nvm you said it
#2813 [19:17] <botchet> My username in minecraft is botchet
#2814 [19:17] <pie_flavor> CubeTheThird: and he said he only has the one email
#2815 [19:17] <CubeTheThird> pie_flavor, I've seen it happen many times
#2816 [19:17] <CubeTheThird> botchet, well it looks like the name was changed several times, so your account would have likely been stolen in this case
#2817 [19:17] * pie_flavor is right
#2817 [19:18] <botchet> ok ...
#2818 [19:18] <botchet> How is it possible ? :o
#2819 [19:18] <pie_flavor> botchet: Step-by-step for a hacker:
#2820 [19:18] <pie_flavor> botchet: 0 - Steal botchet's password and log in.
#2821 [19:18] <pie_flavor> botchet: 1 - Check to make sure the email uses the same password.
#2822 [19:19] <pie_flavor> botchet: 2 - Log into the email as well.
#2823 [19:19] <pie_flavor> botchet: 3 - Change the email on the account and the password.
#2824 [19:19] <pie_flavor> botchet: 4 - Delete the emails that would have notified you of this.
#2825 [19:19] <pie_flavor> botchet: 5 - Make a brand-new Mojang account with botchet's old email and password.
#2826 [19:19] <pie_flavor> botchet: 6 - Confirm it and delete the confirmation email.
#2827 [19:19] <pie_flavor> botchet: ta da, you've lost your account
#2828 [19:20] <pie_flavor> botchet: tip: don't reuse passwords
#2829 [19:20] <botchet> Ok so i'll contact support.. i don't know if i will find transaction ID :/
#2830 [19:20] <pie_flavor> ??> botchet account/trans-id
#2831 [19:20] <Absol> botchet: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2832 [19:20] <botchet> Ho .. ok thanks for your time
#2833 [19:20] <webrosc> also enable 2fa security on email it available
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#2835 [19:20] <webrosc> if*
#2836 [19:20] <pie_flavor> ^
#2837 [19:21] <dazepoko> hi, i know my minecraft user name but i dont know the email or password i used, is there anyway to recover my account
#2838 [19:21] <CubeTheThird> dazepoko, do you have the transaction ID from the account purchase?
#2839 [19:21] <dazepoko> i dont, it was like 2012
#2840 [19:22] <CubeTheThird> dazepoko, what method of payment did you use?
#2841 [19:22] <dazepoko> i honestly dont remember
#2842 [19:22] <CubeTheThird> dazepoko, paypal, credit card, or gift code. Those are your options
#2843 [19:22] <dazepoko> i just need to know what email my username is linked witg
#2844 [19:22] <dazepoko> with
#2845 [19:23] <CubeTheThird> dazepoko, yes, and to get that you need to contact Mojang with proof of purchase
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#2849 [19:24] <dazepoko> kk thx
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#2855 [19:30] <xcho> Normally don't have any problems with software-related solutions, but just can't figure this out.... I reinstalled Minecraft a few hours ago and every time I try to start it, I get a black screen (AFTER clicking play...) Any thoughts?
#2856 [19:30] <CubeTheThird> xcho, do you mean the game window is black?
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#2858 [19:31] <ZPlays> Help plz
#2859 [19:31] <CubeTheThird> ZPlays, I believe I previously directed for you to contact Mojang
#2860 [19:31] <ZPlays> I did they didnt reply yet
#2861 [19:31] <ZPlays> but i figured out what i did
#2862 [19:31] <xcho> @cube, yup. don't know why. tried completely removing minecraft from system and reinstalling (launcher and all), but it stays black.
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#2864 [19:32] <CubeTheThird> ZPlays, oh?
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#2866 [19:32] <CubeTheThird> xcho, ok lets check your graphics drivers
#2867 [19:32] <ZPlays> I accedintly pressed tab and entered random digits then the page closed
#2868 [19:32] <CubeTheThird> ??> xcho win/dxdiag
#2869 [19:32] <Absol> xcho: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2870 [19:33] <ZPlays> can you help
#2871 [19:33] <CubeTheThird> ZPlays, with..? I don't understand what changed since when you were here earlier
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#2873 [19:34] <ZPlays> How do i get my password back
#2874 [19:34] <ZPlays> I entered random digits for it now i cant access it
#2875 [19:35] <ZPlays> so then i go into minecraft register and make an email
#2876 [19:35] <ZPlays> but i thought it was minecraft log into account place
#2877 [19:35] <CubeTheThird> ZPlays, just wait for Mojang to get back to you. We are volunteers here and have no access to account info
#2878 [19:36] <ZPlays> cool
#2879 [19:36] <ZPlays> ok
#2880 [19:36] <ZPlays> :>
#2881 [19:36] <NicoTheAxe> Has anyone else dealt with the launcher downloading everything as usual and then just never actually opens up even after repeatedly clicking on the launcher icon?
#2882 [19:37] <CubeTheThird> NicoTheAxe, can you open C:\Program Files (x86)\Minecraft
#2883 [19:37] <NicoTheAxe> yup
#2884 [19:37] <xcho> cube, absol: if possible, I would prefer not to post personal info. unless absolutely necessary. I know that all drivers are up to date. More importantly, I haven't introduced anything new or removed anything from the system. The only variable that's different is that I deleted MC and reinstalled. Now, it won't work.
#2885 [19:37] <CubeTheThird> NicoTheAxe, there you should see a file called nativelog. paste its contents onto http://paste.ubuntu.com and give the URL here.
#2886 [19:37] <CubeTheThird> xcho, there is no personal info in a dxdiag report
#2887 [19:38] <CubeTheThird> xcho, and Absol is a robot
#2888 [19:38] <NicoTheAxe> http://paste.ubuntu.com/23922115/
#2889 [19:39] <CubeTheThird> NicoTheAxe, hmm strange. There are no errors listed there. Can you delete everything in that Minecraft folder, reinstall (repair) the game, and try again?
#2890 [19:39] <xcho> kk, sounds good. I'll just censor some things that I would prefer not to share then.
#2891 [19:39] <CubeTheThird> xcho, feel free. There's only some of the info we need
#2892 [19:40] * ZPlays [ZPlays@notlogged] has joined #minecrafthelp
#2893 [19:40] <ZPlays> YEA BOI
#2894 [19:40] <ZPlays> DID IT
#2895 [19:40] <ZPlays> BOOM
#2896 [19:40] <ZPlays> :>>
#2897 [19:40] <ZPlays> YAAY
#2898 [19:40] <ZPlays> I DID IT
#2899 [19:40] <CubeTheThird> ZPlays, oh good!
#2900 [19:40] <ZPlays> MY ACCOUNT WORKS
#2901 [19:40] <ZPlays> :D
#2902 [19:40] <Chromaryu> gg :)
#2903 [19:40] <NicoTheAxe> I have done that several times, even with using the Minecraft Installer to uninstall completely and trying again. This has been happening since the new launcher changeover began
#2904 [19:40] <Chromaryu> good m8
#2905 [19:40] <pie_flavor> ZPlays: Careful, Absol will kick you for spam.
#2906 [19:41] <ZPlays> Nico whats the problem
#2907 [19:41] <CubeTheThird> NicoTheAxe, hmm that's really weird. I guess you can just use the old launcher then
#2908 [19:41] <Chromaryu> CubeTheThird: o/
#2909 [19:41] <CubeTheThird> ??> NicoTheAxe dl/win/alternate
#2910 [19:41] <Absol> NicoTheAxe: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#2911 [19:41] <pie_flavor> Chromaryu: \o\
#2912 [19:41] <CubeTheThird> o/
#2913 [19:41] <Chromaryu> /o/
#2914 [19:41] <ZPlays> NicoAlex
#2915 [19:41] <ZPlays> I can solve your problem
#2916 [19:41] <ZPlays> just go to run
#2917 [19:41] <ZPlays> %appdata%
#2918 [19:41] <NicoTheAxe> let me try the second install option. I'll be back
#2919 [19:42] <ZPlays> and shift + delete your .minecraft folder
#2920 [19:42] <Chromaryu> ZPlays: that's not going to solve NicoTheAxe's problem
#2921 [19:42] <Chromaryu> honestly.
#2922 [19:42] <CubeTheThird> ZPlays, please don't give people bad advice
#2923 [19:42] <pie_flavor> ZPlays: First of all, he _just said_ he already tried that.
#2924 [19:42] <Chromaryu> :)
#2925 [19:42] <pie_flavor> ZPlays: Second, you should always use the win/reinst factoid when recommending that information, as it additionally says to keep the 'saves' directory
#2926 [19:43] <Chromaryu> ??<< ZPlays win/reinst
#2927 [19:43] <ZPlays> nvm my account isnt working again ;-;
#2928 [19:43] <pie_flavor> Chromaryu: congrats on knowing how to use Absol
#2929 [19:43] <ZPlays> i sent it to the wrong email
#2930 [19:43] <pie_flavor> ??>> ZPlays win/reinst
#2931 [19:43] * CubeTheThird facepalms
#2931 [19:43] <Chromaryu> ^^
#2932 [19:43] <ZPlays> like a random email
#2933 [19:43] * Chromaryu dies
#2933 [19:44] <ZPlays> Absol i know that :P
#2934 [19:44] <ZPlays> thats what i was explaining
#2935 [19:44] <xcho> cube, http://paste.ubuntu.com/23922137/
#2936 [19:44] <CubeTheThird> xcho, ok one moment
#2937 [19:44] <pie_flavor> ZPlays: You haven't grasped it yet.
#2938 [19:44] <pie_flavor> ??> ZPlays bot
#2939 [19:44] <Absol> ZPlays: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2940 [19:44] <Chromaryu> lol
#2941 [19:44] <CubeTheThird> xcho, ahh ok you have those nvidia drivers. They are broken and need a patch
#2942 [19:44] <Chromaryu> mm.
#2943 [19:44] <CubeTheThird> xcho, https://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#2944 [19:45] <pie_flavor> ZPlays: What I am saying is that, in the event that the true solution is to delete .minecraft, what you do is you type ??> (username) win/reinst
#2945 [19:45] <pie_flavor> ZPlays: this will send that message to them.
#2946 [19:45] <xcho> 1. thank you
#2947 [19:45] <NicoTheAxe> okay guys and gals, that gets me back to the game. Is this something anyone else has heard about lately or am I a special case?
#2948 [19:45] <xcho> 2. that's hilarious
#2949 [19:45] <pie_flavor> ZPlays: Meanwhile, do not ever enter random information for anything.
#2950 [19:45] <xcho> 3. but why would it work earlier today?? :O
#2951 [19:45] <pie_flavor> xcho: Latest driver is borked.
#2952 [19:45] <Chromaryu> NicoTheAxe: pretty much... yeah
#2953 [19:45] <pie_flavor> xcho: That's the hotfix.
#2954 [19:46] <pie_flavor> NicoTheAxe: The entire damn launcher will be a special case for a few weeks as we learn its intricacies.
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#2956 [19:46] <CubeTheThird> gonna need to redo all our factoids
#2957 [19:46] <NicoTheAxe> alright, Thanks for your help. I know you're all volunteers here so thank you for all you do for the community
#2958 [19:47] <CubeTheThird> no problem :3
#2959 [19:47] <bubbagump> New launcher keeps giving
#2960 [19:47] <pie_flavor> NicoTheAxe: No prbolem.
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#2962 [19:47] <bubbagump> "directory not found or inaccessable." what gives?
#2963 [19:47] <xcho> okay cube, I'll check it all out. If it works, THANK YOU!. if it doesn't, I'll be back.
#2964 [19:47] <bubbagump> The game directory is invalid or inaccessible. Error details: The system cannot find the file specified Filename on disk: .minecraft Path: C:\Users\Noah\AppData\Roaming\.minecraft Exists: directory
#2965 [19:47] <CubeTheThird> bubbagump, is this when you install it or launch it?
#2966 [19:48] <bubbagump> Launching. Thanks.
#2967 [19:48] <pie_flavor> CubeTheThird: seen this before
#2968 [19:48] <CubeTheThird> go ahead
#2969 [19:48] <pie_flavor> bubbagump: By any chance, do you use a symlink or something similar to back up Minecraft to something like Google Drive?
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#2971 [19:49] <bubbagump> Not that I'm aware of.
#2972 [19:49] <bubbagump> What does look strange is that the .minecraft folder ICON makes it appear as if it is a shortcut.
#2973 [19:50] <pie_flavor> bubbagump: Yep, that's the problem.
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#2975 [19:50] <pie_flavor> bubbagump: Right now the .minecraft folder is located somewhere else, and a shortcut, symlink, or directory junction is in its place
#2976 [19:51] <bubbagump> There was a tim that I was attempting to save my SSD by sending stuff to my HDD.
#2977 [19:51] <pie_flavor> bubbagump: It's obviously fulfilling some purpose, usually a backup.
#2978 [19:51] <bubbagump> Now I have no idea how to undo that...
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#2980 [19:51] <pie_flavor> bubbagump: Would you rather move .minecraft back or use the older launcher?
#2981 [19:52] <pie_flavor> CubeTheThird: we need a factoid on this
#2982 [19:52] <bubbagump> I wouldn mid using the older launcher while I attempt to figure out how to disassociate the drives. But eventually, I'llk want to move the .minecraft folder.
#2983 [19:52] <CubeTheThird> I don't even know what that would say
#2984 [19:52] <bubbagump> And I do appreciate the help!
#2985 [19:52] <pie_flavor> CubeTheThird: i could write it
#2986 [19:53] <pie_flavor> bubbagump: All right, Absol will tell you how.
#2987 [19:53] <pie_flavor> ??> bubbagump dl/win/alternate
#2988 [19:53] <Absol> bubbagump: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
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#2991 [19:54] <bubbagump> Brilliant! Thank you. That should get me back in business!
#2992 [19:55] <bubbagump> Thanks for taking the time to address my question. I was getting a bit frustrated!
#2993 [19:55] <pie_flavor> bubbagump: No problem.
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#3014 [20:32] <luciano> nesesito ayuda
#3015 [20:32] <MajorStrafe> si
#3016 [20:32] <MajorStrafe> yes
#3017 [20:32] <Bobdebuilder234> what does this mean? Failed to download file. icon_16x16.png Name: icon_16x16.png URL: http://resources.download.minecraft.net/bd/bdf48ef6b5d0d23bbb02e17d04865216179f510a Error details: Request error -324: ERR_EMPTY_RESPONSE Filename on disk: bdf48ef6b5d0d23bbb02e17d04865216179f510a Path: C:/Users\ryan\AppData\Roaming\.minecraft\assets\objects\bd/bdf48ef6b5d0d23bbb02e17d04865216179f510a Exists: false
#3018 [20:32] <luciano> esque quiero jugar minecraft pero me dise que ay un error
#3019 [20:33] <pie_flavor> Bobdebuilder234: That would probbly depend on where you see it.
#3020 [20:33] <MajorStrafe> luciano yo tambien
#3021 [20:33] <pie_flavor> luciano: ¿Y qué es el error?
#3022 [20:33] <Bobdebuilder234> i see it when i get on to the new minecraft launcher
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#3024 [20:33] <luciano> ok
#3025 [20:33] <Bobdebuilder234> i try to hit the play button and this pops up Failed to download file. icon_16x16.png Name: icon_16x16.png URL: http://resources.download.minecraft.net/bd/bdf48ef6b5d0d23bbb02e17d04865216179f510a Error details: Request error -324: ERR_EMPTY_RESPONSE Filename on disk: bdf48ef6b5d0d23bbb02e17d04865216179f510a Path: C:/Users\ryan\AppData\Roaming\.minecraft\assets\objects\bd/bdf48ef6b5d0d23bbb02e17d04865216179f510a Exists: false
#3026 [20:34] <luciano> de que lo descarge y cuando lo juge me dise que ay un error
#3027 [20:34] <ineedhelppls> everytime i log into my mc launcher it says you can not connect to our servers
#3028 [20:34] <MajorStrafe> i want to join a server but all the time it says java this and that cant go no fut=rther info
#3029 [20:34] <pie_flavor> ??> ineedhelppls tools/hjt
#3030 [20:34] <Absol> ineedhelppls: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3031 [20:34] <Absol> ineedhelppls: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3032 [20:34] <pie_flavor> MajorStrafe: i need the exact text.
#3033 [20:34] <pie_flavor> ??> Bobdebuilder234 tools/hjt
#3034 [20:34] <Absol> Bobdebuilder234: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3035 [20:34] <Absol> Bobdebuilder234: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3036 [20:34] <Bobdebuilder234> pie flavor what?
#3037 [20:34] <pie_flavor> Bobdebuilder234: ??> is a command used to invoke Absol, a bot. Read what he said.
#3038 [20:35] * darkmagevii [darkmagevii@notlogged] has joined #minecrafthelp
#3039 [20:35] <ineedhelppls> i dont trust you
#3040 [20:35] <darkmagevii> My name got changed without me doing so and I would like it put back to what it was originally
#3041 [20:35] <pie_flavor> luciano: Ya dije, ¿_qué_ es el error?
#3042 [20:35] <pie_flavor> ??> darkmagevii account/send-email
#3043 [20:35] <Absol> darkmagevii: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3044 [20:35] <Absol> darkmagevii: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3045 [20:35] <pie_flavor> ineedhelppls: That's fine. Good luck with your game, then.
#3046 [20:36] <darkmagevii> I have owned the game sense it came out, I would just like my name put back
#3047 [20:36] <ineedhelppls> is this an offical thing
#3048 [20:36] <pie_flavor> ineedhelppls: However, you could also google 'HijackThis' and see the Wikipedia page.
#3049 [20:36] <pie_flavor> ineedhelppls: Yes, Mojang officially uses us as tech support.
#3050 [20:36] <pie_flavor> darkmagevii: Please follow what Absol said.
#3051 [20:36] <pie_flavor> ineedhelppls: Though we're just volunteers.
#3052 [20:37] <luciano> ento a la pagina
#3053 [20:37] <pie_flavor> ineedhelppls: As a matter of fact, I'm not even staff. However, Absol, the bot, is an operator, the highest level of staff.
#3054 [20:37] <pie_flavor> ineedhelppls: Thus, anything he says is both correct and safe.
#3055 [20:38] <MajorStrafe> it says this " java.netconnectexception: connection refused: no further information "
#3056 [20:38] <Bobdebuilder234> pie flavor: http://paste.ubuntu.com/23922440/
#3057 [20:38] <pie_flavor> MajorStrafe: What is the server you are attempting to connect to?
#3058 [20:38] <ineedhelppls> I did it
#3059 [20:38] * rcmaehl [rcmaehl@notlogged] has joined #minecrafthelp
#3060 [20:38] <pie_flavor> ineedhelppls: Fantastic. Put the link in chat.
#3061 [20:38] <ineedhelppls> http://paste.ubuntu.com/23922444/
#3062 [20:39] <Bobdebuilder234> http://paste.ubuntu.com/23922440/ This is the link for my problem pie flavor
#3063 [20:39] <pie_flavor> Bobdebuilder234: yes, I know. one second.
#3064 [20:39] <MajorStrafe> pie_flavor im trying to go on mcgamer
#3065 [20:39] <Bobdebuilder234> ok
#3066 [20:39] <pie_flavor> MajorStrafe: What is the IP you're connecting to?
#3067 [20:40] <MajorStrafe> " us.mcgamer.net "
#3068 [20:40] <pie_flavor> Bobdebuilder234: Nothing's showing up here, but it could be malware of some sort.
#3069 [20:40] <pie_flavor> ??> Bobdebuilder234 av/adwcleaner
#3070 [20:40] * luciano [luciano@notlogged] has quit. (Quit: Web client closed)
#3071 [20:40] <Absol> Bobdebuilder234: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#3072 [20:40] <Absol> Bobdebuilder234: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#3073 [20:40] <ineedhelppls> here is my thing if http://paste.ubuntu.com/23922444/
#3074 [20:40] <webrosc> ineedhelppls, have you been using mcleaks or similar?
#3075 [20:40] <ineedhelppls> mcleaks
#3076 [20:40] <ineedhelppls> i dont want to anymore tho
#3077 [20:40] <pie_flavor> ineedhelppls: That's illegal.
#3078 [20:40] <webrosc> ineedhelppls, have you bought minecraft?
#3079 [20:41] <ineedhelppls> yes
#3080 [20:41] <MajorStrafe> pie ?
#3081 [20:41] <pie_flavor> MajorStrafe: Simply put, that is not a valid server address.
#3082 [20:41] <pie_flavor> MajorStrafe: It does not respond.
#3083 [20:41] <MajorStrafe> it doesnt work ?
#3084 [20:41] <webrosc> ineedhelppls, then why use mcleaks to use stolen accounts
#3085 [20:41] * darkmagevii [darkmagevii@notlogged] has quit. (Ping timeout: 180 seconds)
#3086 [20:41] <ineedhelppls> cuz i got banned from mineplex
#3087 [20:41] <pie_flavor> MajorStrafe: If you go to the website, you will see that the IP is actually play.mcgamer.net
#3088 [20:41] <webrosc> ??> ineedhelppls info/mcleaks
#3089 [20:41] <Absol> ineedhelppls: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#3090 [20:41] <Absol> ineedhelppls: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#3091 [20:42] <pie_flavor> ??> ineedhelppls win/hosts
#3092 [20:42] <ineedhelppls> how
#3093 [20:42] <Absol> ineedhelppls: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#3094 [20:42] <Absol> ineedhelppls: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
#3095 [20:42] <pie_flavor> whoops
#3096 [20:42] <pie_flavor> ineedhelppls: Ignore absol's two previous directions
#3097 [20:42] <pie_flavor> ??> ineedhelppls win/hosts/edit
#3098 [20:42] <Absol> ineedhelppls: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#3099 [20:42] <Absol> ineedhelppls: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#3100 [20:42] <webrosc> ineedhelppls, then put in a ban appeal to mineplex
#3101 [20:43] <pie_flavor> ineedhelppls: unless you were banned justly, in which case you should accept the consequences of your actions and find another server
#3102 [20:43] <MajorStrafe> pie it still says the same thing please help
#3103 [20:43] <MajorStrafe> asap
#3104 [20:43] <pie_flavor> MajorStrafe: Just read a little bit more of the site. MCGamer is currently closed, but the site exists for archive/posterity purposes.
#3105 [20:44] * master606 [master606@notlogged] has joined #minecrafthelp
#3106 [20:44] <master606> whenever i join a server mc crashes
#3107 [20:44] * drgoldfisch [drgoldfisch@notlogged] has joined #minecrafthelp
#3108 [20:44] * drgoldfisch [drgoldfisch@notlogged] has quit. (Client Quit)
#3109 [20:45] <pie_flavor> master606: Hello papercraft101, got that crash report for us yet?
#3110 [20:45] <master606> ya
#3111 [20:45] * MajorStrafe [MajorStrafe@notlogged] has quit. (Quit: Web client closed)
#3112 [20:45] <master606> Completely ignored arguments: [--nativeLauncherVersion, 1206] [19:42:56] [Client thread/INFO]: Setting user: papercraft101 [19:43:02] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:43:04] [Client thread/INFO]: Reloading ResourceManager: Default [19:43:12] [Sound Library Loader/INFO]: Starting up SoundSystem... [19:43:12] [Thread-5/INFO]: Initializing LWJGL OpenAL [19:43:12] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For mo
#3113 [20:46] <ineedhelppls> I accidentally clicked cut on host
#3114 [20:46] * Bobdebuilder234 [Bobdebuilder234@notlogged] has quit. (Ping timeout: 180 seconds)
#3115 [20:46] <ineedhelppls> instead of copy
#3116 [20:46] <pie_flavor> ??> master606 launcher/log
#3117 [20:46] <Absol> master606: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3118 [20:46] <Absol> master606: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3119 [20:46] <master606> oh
#3120 [20:47] <pie_flavor> ineedhelppls: I told you to ignore those directions, and instead perform the two that are after them.
#3121 [20:47] <ineedhelppls> oh sorry
#3122 [20:47] <pie_flavor> ineedhelppls: This is especially important since it has a different method of opening.
#3123 [20:47] <master606> [19:42:29 INFO]: Minecraft Launcher 1.6.76 (through bootstrap 100) started on windows... [19:42:29 INFO]: Current time is Feb 3, 2017 7:42:29 PM [19:42:29 INFO]: System.getProperty('os.name') == 'Windows 8.1' [19:42:29 INFO]: System.getProperty('os.version') == '6.3' [19:42:29 INFO]: System.getProperty('os.arch') == 'amd64' [19:42:29 INFO]: System.getProperty('java.version') == '1.8.0_25' [19:42:29 INFO]: System.getProperty('ja
#3124 [20:47] <pie_flavor> master606: Please read what Absol said.
#3125 [20:48] <ineedhelppls> after that what do i do to get on minecraft
#3126 [20:48] <master606> ogh
#3127 [20:48] <master606> oh
#3128 [20:48] <pie_flavor> ineedhelppls: After you fix your hosts file, Minecraft will work again.
#3129 [20:49] <ineedhelppls> how do i fix it
#3130 [20:49] <master606> http://paste.ubuntu.com/23922512/
#3131 [20:49] <pie_flavor> ineedhelppls: Once you open your hosts file properly, delete the two lines that are an IP address and either authserver.mojang.com or sessionserver.mojang.com
#3132 [20:49] <pie_flavor> ineedhelppls: Then just save the file.
#3133 [20:50] * Bobdebuilder234 [Bobdebuilder234@notlogged] has joined #minecrafthelp
#3134 [20:50] <Bobdebuilder234> pie i did what the bot told me and cleaned my computer now what
#3135 [20:50] <pie_flavor> ??> master606 win/reinst
#3136 [20:50] <Absol> master606: You may need to reinstall the locally installed files that Minecraft puts into place.
#3137 [20:50] <Absol> master606: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3138 [20:50] <pie_flavor> Bobdebuilder234: Check Minecraft, does it work?
#3139 [20:50] <Bobdebuilder234> going to rn
#3140 [20:53] <Bobdebuilder234> nope i still get this error: Failed to download file. icon_16x16.png Name: icon_16x16.png URL: http://resources.download.minecraft.net/bd/bdf48ef6b5d0d23bbb02e17d04865216179f510a Error details: Request error -324: ERR_EMPTY_RESPONSE Filename on disk: bdf48ef6b5d0d23bbb02e17d04865216179f510a Path: C:/Users\ryan\AppData\Roaming\.minecraft\assets\objects\bd/bdf48ef6b5d0d23bbb02e17d04865216179f510a Exists: false
#3141 [20:53] <pie_flavor> Bobdebuilder234: Does this appear in a popup window?
#3142 [20:53] <Bobdebuilder234> yes a pop up window from the minecraft launcher
#3143 [20:54] <pie_flavor> Bobdebuilder234: Are you using the new launcher?
#3144 [20:54] <Bobdebuilder234> yes
#3145 [20:54] <pie_flavor> Bobdebuilder234: At this point, I'm going to recommend that you use the old launcher; I can't think of anything else that would be causing this.
#3146 [20:54] <pie_flavor> ??> Bobdebuilder234 dl/win/alternate
#3147 [20:54] <Absol> Bobdebuilder234: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#3148 [20:54] * ineedhelppls [ineedhelppls@notlogged] has quit. (Quit: Web client closed)
#3149 [20:55] <Bobdebuilder234> ok thank you for your help
#3150 [20:56] <Bobdebuilder234> pie
#3151 [20:57] <Bobdebuilder234> on the old launcher i get this pop up but it still allows me to play
#3152 [20:57] <Bobdebuilder234> [18:55:35 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 5) started on windows... [18:55:35 INFO]: Current time is Feb 3, 2017 6:55:35 PM [18:55:35 INFO]: System.getProperty('os.name') == 'Windows 10' [18:55:35 INFO]: System.getProperty('os.version') == '10.0' [18:55:35 INFO]: System.getProperty('os.arch') == 'x86' [18:55:35 INFO]: System.getProperty('java.version') == '1.8.0_121' [18:55:35 INFO]: System.getProperty('java.ven
#3153 [20:57] <Bobdebuilder234> wait copied wrong thing
#3154 [20:57] <pie_flavor> Bobdebuilder234: Just an FYI, there's a character limit on IRC messages. Please use paste.ubuntu.com
#3155 [20:58] * RogueGlitch [RogueGlitch@notlogged] has joined #minecrafthelp
#3156 [20:58] <Bobdebuilder234> ok i will send a link pie
#3157 [20:58] <RogueGlitch> Hello
#3158 [20:58] <pie_flavor> RogueGlitch: Hello
#3159 [20:58] <RogueGlitch> I got a crash report for Forge
#3160 [20:58] * Bobdebuilder234 [Bobdebuilder234@notlogged] has quit. (Quit: Web client closed)
#3161 [20:58] <RogueGlitch> can I get services for that here?
#3162 [20:58] * Bobdebuilder234 [Bobdebuilder234@notlogged] has joined #minecrafthelp
#3163 [20:59] <Bobdebuilder234> how do i make a new ubuntu paste bin?
#3164 [20:59] * master606 [master606@notlogged] has joined #minecrafthelp
#3165 [20:59] <Bobdebuilder234> Couldn't download http://resources.download.minecraft.net/34/34b4b3f6f4ea91b7d631395f00ce43219d025000 for job 'Resources' java.net.SocketException: Connection reset at java.net.SocketInputStream.read(Unknown Source) ~[?:1.8.0_121] at java.net.SocketInputStream.read(Unknown Source) ~[?:1.8.0_121] at java.io.BufferedInputStream.fill(Unknown Source) ~[?:1.8.0_121] at java.io.BufferedInputStream.read1(Unknown Source) ~[?:1.8.0_121
#3166 [20:59] <pie_flavor> RogueGlitch: Nope, we don't support mods. Type /join #ftb.
#3167 [20:59] <master606> it worked except i got a new error
#3168 [20:59] <Bobdebuilder234> pie thats what the error says
#3169 [20:59] <pie_flavor> Bobdebuilder234: You go to the website, put your name in the Poster field, paste the text in the big box, and click Paste
#3170 [21:00] * Hi [Hi@notlogged] has joined #minecrafthelp
#3171 [21:00] <pie_flavor> master606: New errors are good. What's the new error?
#3172 [21:00] <Hi> Hi
#3173 [21:00] <pie_flavor> Hi: Hi.
#3174 [21:00] * pe4123 [pe4123@notlogged] has joined #minecrafthelp
#3175 [21:00] <master606> should i paste it into that program again?
#3176 [21:00] <pie_flavor> master606: Yep!
#3177 [21:01] <Hi> I NEED HELP
#3178 [21:01] <Bobdebuilder234> pie this is the link to my error on the old browser, it still allows me to play after waiting forever for it to load https://paste.ubuntu.com/23922558/
#3179 [21:01] <master606> laucher log right?
#3180 [21:01] <webrosc> Bobdebuilder234, can you get a speedtest.net results link for us?
#3181 [21:01] <Bobdebuilder234> sure
#3182 [21:01] <Hi> Giving mjuxjdjidid
#3183 [21:01] <Hi> Dj
#3184 [21:01] <Hi> F
#3185 [21:01] <Hi> Fjd
#3186 [21:01] * Absol kicked Hi from #minecrafthelp (Reason: i :Stop spamming)
#3187 [21:01] <pie_flavor> master606: Depends. If there's a crash report, we want that; if there's not, then the launcher log.
#3188 [21:02] * pe4123 [pe4123@notlogged] has quit. (Client Quit)
#3189 [21:02] <pie_flavor> master606: Game Output is the least useful of the three, and we'll ask for it by name if we want it.
#3190 [21:03] * Deja_Vu [Deja_Vu@notlogged] has joined #minecrafthelp
#3191 [21:03] <master606> http://paste.ubuntu.com/23922577/
#3192 [21:03] <Deja_Vu> Hey there, any one around to help me solve an issue I am having with the Minecraft Launcher
#3193 [21:04] <pie_flavor> master606: According to the launcher log, in this case there _is_ a Crash Report or Crash Log.
#3194 [21:04] <pie_flavor> master606: That's the one we want the most.
#3195 [21:04] <master606> oh
#3196 [21:04] <Bobdebuilder234> should i paste my speed test results in this chat
#3197 [21:04] <pie_flavor> Deja_Vu: About three messages pop up as soon as you log in saying to just ask your question instead of asking to ask.
#3198 [21:04] <master606> how do i get the crash report?
#3199 [21:04] <pie_flavor> Bobdebuilder234: Yeah, or you could click Share Results and put the link in.
#3200 [21:04] <pie_flavor> master606: It's just another launcher tab. Specifically, it appears immediately after the game crashes.
#3201 [21:05] <Deja_Vu> kk sorry.
#3202 [21:05] * lilhoovdog [lilhoovdog@notlogged] has joined #minecrafthelp
#3203 [21:05] * DarkNoddy [DarkNoddy@notlogged] has quit. ()
#3204 [21:05] <Bobdebuilder234> Download speed:16.79 Mbps uploadspeed: 4.76mbps
#3205 [21:05] <Deja_Vu> I simply cannot log in, there is just an endless loading bar when I try log in to the launcher
#3206 [21:05] <pie_flavor> webrosc: you look like you got it
#3207 [21:05] <Bobdebuilder234> ping 23 ms
#3208 [21:05] * RogueGlitch_ [RogueGlitch_@notlogged] has joined #minecrafthelp
#3209 [21:05] <pie_flavor> Deja_Vu: What's the last message the loading bar says?
#3210 [21:05] * HighRez [HighRez@notlogged] has joined #minecrafthelp
#3211 [21:06] <Deja_Vu> Nothing at all
#3212 [21:06] <webrosc> yeah not great, but shouldn't be causing the download fail
#3213 [21:06] <lilhoovdog> i aready bought the game in june or july but it is teling i need to buy it
#3214 [21:06] <Deja_Vu> there are noi messages at all
#3215 [21:06] <pie_flavor> ??> lilhoovdog account/send-email
#3216 [21:06] <Absol> lilhoovdog: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3217 [21:06] <Absol> lilhoovdog: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3218 [21:06] <Bobdebuilder234> Pie here are my results Download speed:16.79 Mbps      uploadspeed: 4.76mbps ping:23ms
#3219 [21:06] <HighRez> Hello. I'm having a problem with the new launcher. Getting this error when I Try to launch 1.7 forge: https://gyazo.com/3d5a0ea68133092a3328e72248558dcf Thanks for the help
#3220 [21:06] <pie_flavor> Bobdebuilder234: Yes, you already said it.
#3221 [21:07] <Bobdebuilder234> k
#3222 [21:07] <pie_flavor> HighRez: We don't support mods here.
#3223 [21:07] <webrosc> Bobdebuilder234, i don't think your internet speed is reason for the errors, assuming your not connection isn't being maxed out by others in house or big downloads in other programs
#3224 [21:08] * RogueGlitch_ [RogueGlitch_@notlogged] has quit. (Client Quit)
#3225 [21:08] <pie_flavor> Deja_Vu: I'm not sure what could be causing that.
#3226 [21:08] <HighRez> In that case - How do I download to the old launcher?
#3227 [21:09] * RogueGlitch [RogueGlitch@notlogged] has quit. (Ping timeout: 180 seconds)
#3228 [21:09] <pie_flavor> ??> HighRez dl/win/alternate
#3229 [21:09] <Absol> HighRez: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#3230 [21:09] <Deja_Vu> I've tried disabling firewall, reinstalling the launcher, deleted .minecraft.
#3231 [21:09] <pie_flavor> Deja_Vu: Can you pop your Launcher Log on paste.ubuntu.com?
#3232 [21:10] * master606 [master606@notlogged] has quit. (Ping timeout: 180 seconds)
#3233 [21:10] <HighRez> Thanks for the help. How can I import my old launcher settings to that old launcher?
#3234 [21:10] <pie_flavor> HighRez: You don't; it has to be reconfigured
#3235 [21:10] <Bobdebuilder234> shouldnt be being maxed out, i do have a big family that uses it a ton though, i read online that it used to be a problem with a anti virus or something
#3236 [21:11] <HighRez> -.- Any idea why mojang would decied to do something dumb like that?
#3237 [21:11] <Bobdebuilder234> im trying to find link to thread about the anti virus stuff rn
#3238 [21:11] <webrosc> Bobdebuilder234, what antivirus do you use?
#3239 [21:11] <Bobdebuilder234> im not sure how to check
#3240 [21:11] <Deja_Vu> How do I get the Launcher Log?
#3241 [21:11] <pie_flavor> HighRez: Nope.
#3242 [21:12] <Bobdebuilder234> i dont have any downloaded onto my computer but mayb its a preset wifi antivirus
#3243 [21:12] <lilhoovdog> i aready bought the game in june or july but it is teling i need to buy it? i used a gift card i bought and dont know where it is what do i di?
#3244 [21:12] <Bobdebuilder234> i have 2 computers, each one gets the same pop up which makes me think its my wifi
#3245 [21:13] <pie_flavor> lilhoovdog: If it was a gift card, you're basically screwed. Sorry.
#3246 [21:13] <Bobdebuilder234> what?
#3247 [21:13] <pie_flavor> Bobdebuilder234: Your wifi does not install antivirus.
#3248 [21:13] * lilhoovdog [lilhoovdog@notlogged] has quit. (Quit: Web client closed)
#3249 [21:13] <pie_flavor> Bobdebuilder234: If my name is red, I'm talking to you.
#3250 [21:13] <Bobdebuilder234> ok
#3251 [21:14] <Bobdebuilder234> why do both of my computers, one windows, one mac get the same pop up about the downloaded asset
#3252 [21:14] <Bobdebuilder234> heres the link of the error agian if u need it
#3253 [21:14] <Bobdebuilder234> https://paste.ubuntu.com/23922558/
#3254 [21:14] <pie_flavor> Bobdebuilder234: I have no idea why, but it does appear to be a problem with your internet.
#3255 [21:15] * Julie [Julie@notlogged] has joined #minecrafthelp
#3256 [21:15] <webrosc> Bobdebuilder234, can you post the whole log that part came from
#3257 [21:15] <Bobdebuilder234> sure
#3258 [21:16] <Bobdebuilder234> https://paste.ubuntu.com/23922639/
#3259 [21:16] <Bobdebuilder234> thats my whole launcher info as of rn
#3260 [21:16] <Julie> I am able to log into Mojang account, but when I clicked on Minecraft icon, it asked for my log in again. I used the same log in as I logged into Mojang, but it said it couldn't connect to server. Can you please help?
#3261 [21:17] <pie_flavor> ??> Julie tools/hjt
#3262 [21:17] <Absol> Julie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3263 [21:17] <Absol> Julie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3264 [21:18] * Giants [Giants@notlogged] has quit. (Ping timeout: 180 seconds)
#3265 [21:18] <Bobdebuilder234> btw i have not downloaded any hacks or hacked clients on either computer, incase u need that info
#3266 [21:19] * emirsonn [emirsonn@notlogged] has joined #minecrafthelp
#3267 [21:20] <emirsonn> i have minecraft on pc since 2013 and i just recently got back on and got a windows 10 code, i cant find it and dont know how to make it work, can i play with my friends on xbox one?
#3268 [21:20] <Bobdebuilder234> the thing i cannot download is a sound file, it is under a .ad file so something on my computer blocks it from downloading. thats what i read on the thread
#3269 [21:20] * Goku [Goku@notlogged] has joined #minecrafthelp
#3270 [21:21] <Goku> Goku
#3271 [21:21] <Bobdebuilder234> emirson log into ur mojang account and look for the free download code below ur downloaded minecraft. it should have a windows 10 icon to download it
#3272 [21:21] * Commander_Jane [Commander_Jane@notlogged] has joined #minecrafthelp
#3273 [21:21] <webrosc> Bobdebuilder234, honestly i'm out of ideas
#3274 [21:21] <pie_flavor> emirsonn: A Windows 10 code allows you to redeem a free copy of Minecraft Windows 10 Edition, which is a Pocket Edition port.
#3275 [21:21] * Brandon [Brandon@notlogged] has joined #minecrafthelp
#3276 [21:21] <Bobdebuilder234> ok thank you for your help though, ive had this problem for like 1 year now :(
#3277 [21:21] <webrosc> Bobdebuilder234, desktop computer or laptop?
#3278 [21:21] <Bobdebuilder234> laptop
#3279 [21:21] <emirsonn> @pie_flavour so does this mean i cant play with my xbox one friends from pc?
#3280 [21:21] <Brandon> I need help linking my twitch account to my minecraft account
#3281 [21:21] <Bobdebuilder234> both computers
#3282 [21:22] <pie_flavor> emirsonn: Though it uses Xbox Live for authentication and friends, it is not cross-playable with console editions.
#3283 [21:22] * Julie [Julie@notlogged] has quit. (Ping timeout: 180 seconds)
#3284 [21:22] * Goku [Goku@notlogged] has quit. (Client Quit)
#3285 [21:22] <Commander_Jane> My minecraft has not been responding and proceeds to crash. I have re-installed it, both kava and minecraft. What other option is available to help me?
#3286 [21:22] <pie_flavor> emirsonn: The only editions that can play with console editions are other console editions of the same brand.
#3287 [21:22] <webrosc> Bobdebuilder234, maybe try popping down to library and see it it will download on their connection, just to rule out home connection
#3288 [21:22] <Bobdebuilder234> ? what does that mean?
#3289 [21:23] <Bobdebuilder234> o nvm
#3290 [21:23] <Brandon> How do i link twitch to my minecraft account
#3291 [21:23] <Bobdebuilder234> i might try that
#3292 [21:23] <Bobdebuilder234> thank you for your help
#3293 [21:23] * Julie [Julie@notlogged] has joined #minecrafthelp
#3294 [21:24] <Brandon> how do i link my twitch to my minecraft account
#3295 [21:24] * Commander_Jane [Commander_Jane@notlogged] has quit. (Client Quit)
#3296 [21:24] <Julie> So what do I need to choose when I run Highjack this? Do a system scan and save a logfile? Or Do a system scan only?
#3297 [21:25] <Bobdebuilder234> so i have mcpe on my iphone, is there anyway to get a free download of it for a android phone?
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#3299 [21:25] <webrosc> Bobdebuilder234, nope
#3300 [21:26] <webrosc> different stores
#3301 [21:26] <Bobdebuilder234> ok
#3302 [21:26] <webrosc> no link between apple store sales and play store sales
#3303 [21:26] <Bobdebuilder234> what about my free windows 10 edition, can i get the windows 10 edition on 2 computers?
#3304 [21:27] * winbeast [winbeast@notlogged] has joined #minecrafthelp
#3305 [21:27] * b87 [b87@notlogged] has joined #minecrafthelp
#3306 [21:27] <Julie> I was able to log into Mojang, but not Minecraft game. It said unable to connect to server. Someone asked me to run The Highjack. I got the link, but I would like to know what option I should choose? Do a system scan and save a logfile or do a system scan only?
#3307 [21:27] <winbeast> when i try and download the 1.11.2 updated and it says failed to download file. gson-2.1.4.jar, any help?
#3308 [21:28] <webrosc> Bobdebuilder234, its free once, so you could login with the windows account that claimed it on a different computer
#3309 [21:28] <Bobdebuilder234> system scan and save logfile julie
#3310 [21:28] <Bobdebuilder234> ok thanks web
#3311 [21:29] <Julie> Then what?
#3312 [21:29] <Julie> It gave me a text file.
#3313 [21:29] <Julie> name highjackthis.log
#3314 [21:30] * [-_-] [[-_-]@notlogged] has quit. (Ping timeout: 180 seconds)
#3315 [21:31] <Julie> It said "for some reason your system denied write access to the Hosts file. If any Highjacked domains are in this file, Highjack This may not be able to fix this
#3316 [21:31] <Julie> what should I do?
#3317 [21:34] * DJEELS [DJEELS@notlogged] has joined #minecrafthelp
#3318 [21:34] <DJEELS> hello
#3319 [21:35] * DJEELS [DJEELS@notlogged] has joined #minecrafthelp
#3320 [21:36] * Raphael [Raphael@notlogged] has joined #minecrafthelp
#3321 [21:36] <DJEELS> when i try to log in to any older versions of minecraft it crashes
#3322 [21:37] <DJEELS> hello
#3323 [21:37] <DJEELS> ...
#3324 [21:38] * epicbaken [epicbaken@notlogged] has joined #minecrafthelp
#3325 [21:38] <epicbaken> hello0?
#3326 [21:38] <Raphael> hi
#3327 [21:39] <epicbaken> can you help me with my minecraft launcher
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#3329 [21:39] * Raphael [Raphael@notlogged] has quit. (Client Quit)
#3330 [21:39] * Bobdebuilder234 [Bobdebuilder234@notlogged] has quit. (Ping timeout: 180 seconds)
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#3332 [21:39] * epicbaken [epicbaken@notlogged] has quit. (Client Quit)
#3333 [21:39] <Raphael> my minecraft will not work
#3334 [21:40] * DJEELS [DJEELS@notlogged] has quit. (Ping timeout: 180 seconds)
#3335 [21:40] <Raphael> it said this
#3336 [21:40] * Meronat [Meronat@notlogged] has quit. (Quit: Connection closed for inactivity)
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#3338 [21:41] * GutoG0Dizin [GutoG0Dizin@notlogged] has joined #minecrafthelp
#3339 [21:41] <GutoG0Dizin> my forge isnt funcional
#3340 [21:42] * AmazingFish [AmazingFish@notlogged] has joined #minecrafthelp
#3341 [21:42] <webrosc> GutoG0Dizin, we don't do modded support here
#3342 [21:43] * Craftingmom [Craftingmom@notlogged] has joined #minecrafthelp
#3343 [21:44] * WordedPuppet [WordedPuppet@notlogged] has joined #minecrafthelp
#3344 [21:44] <Craftingmom> Ps3 updated and now I can't find the spot to breakdown my condensed lapis block.
#3345 [21:44] <b87> Can someone help me with the questions about the game ?? I use the way to record the screen video
#3346 [21:44] * HighRez [HighRez@notlogged] has quit. (Ping timeout: 180 seconds)
#3347 [21:44] <WordedPuppet> I'm having trouble with the new minecraft launcher
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#3349 [21:45] * GutoG0Dizin [GutoG0Dizin@notlogged] has quit. (Ping timeout: 180 seconds)
#3350 [21:45] <WordedPuppet> It says Error details: The specified path is invalid
#3351 [21:45] <b87> My video's URL is here:
#3352 [21:45] <b87> https://youtu.be/HrubUqJKGDE
#3353 [21:45] <WordedPuppet> Exists: directory
#3354 [21:45] <b87> https://youtu.be/a0_mVoM3ra8
#3355 [21:45] <WordedPuppet> I went to the directory I set and it's there
#3356 [21:46] <WordedPuppet> Error details: The specified path is invalid
#3357 [21:46] <WordedPuppet> Filename on disk: .minecraft
#3358 [21:46] <WordedPuppet> Path: \\SERV-NMG-01\Limited$\Douglas\AppData\Roaming\.minecraft
#3359 [21:46] <WordedPuppet> Exists: directory
#3360 [21:47] <WordedPuppet> Thats what i see when i try to start 1.10
#3361 [21:47] <WordedPuppet> This didn't happen before the new launcher
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#3364 [21:49] <Craftingmom> Is anyone even on this thing that can help?
#3365 [21:50] <WordedPuppet> I don't think so...
#3366 [21:50] <Dunn> anyone else having trouble launching Minecraft with the new launcher?
#3367 [21:50] <WordedPuppet> I am
#3368 [21:50] <WordedPuppet> It says my directory is invalid
#3369 [21:50] <Dunn> yeah, do you use forge and stuff like that>
#3370 [21:50] <WordedPuppet> No
#3371 [21:50] <WordedPuppet> I tried launching 1.10
#3372 [21:50] <WordedPuppet> Path: \\SERV-NMG-01\Limited$\Douglas\AppData\Roaming\.minecraft
#3373 [21:50] <Craftingmom> I can help, I'm using ps3. But it has been glitch since it updated.
#3374 [21:50] * Meronat [Meronat@notlogged] has joined #minecrafthelp
#3375 [21:50] <Craftingmom> Glitchy*
#3376 [21:50] * Dunn [Dunn@notlogged] has quit. (Client Quit)
#3377 [21:51] <Craftingmom> Can't help... dang fingers
#3378 [21:51] <Craftingmom> Anyone else on ps3
#3379 [21:51] * BadgerFlare [BadgerFlare@notlogged] has joined #minecrafthelp
#3380 [21:51] <webrosc> Craftingmom, honestly we don't really get much console questions asked here and are more PC based, maybe try here instead http://www.minecraftforum.net/forums/support/minecraft-playstation-3-edition
#3381 [21:52] <webrosc> WordedPuppet, try a different directory?
#3382 [21:52] <Craftingmom> Awesome thanks. Good luck everyone. :)
#3383 [21:52] <WordedPuppet> I'll try moving it off the active directory server...
#3384 [21:52] <webrosc> b87, post the whole crash log to paste.ubuntu.com then link it here, a video doesn't show us everything easily
#3385 [21:53] * Julie [Julie@notlogged] has quit. (Quit: Web client closed)
#3386 [21:54] <WordedPuppet> uhhhhh, where do i change the file path? This is my first time using the new launcher >_<
#3387 [21:54] * webrosc hasn't used it
#3387 [21:54] * BadgerFlare [BadgerFlare@notlogged] has quit. (Ping timeout: 180 seconds)
#3388 [21:54] <webrosc> but should be similar to old one
#3389 [21:54] <WordedPuppet> 2.0.760
#3390 [21:54] <WordedPuppet> It's changed a lot...
#3391 [21:55] <webrosc> is that the one off minecraft.net, or the beta one off reddit?
#3392 [21:55] <WordedPuppet> i got it from minecraft.net
#3393 [21:57] <WordedPuppet> It's actually loading now, It might've just been active directory
#3394 [21:58] <WordedPuppet> Yay it's working! Thank you!
#3395 [22:01] <WordedPuppet> ...
#3396 [22:02] <WordedPuppet> It's been loading for 3 minutes...
#3397 [22:03] <b87> webrosc The crash log does not show any new stuff that is recorded in the movie
#3398 [22:04] <webrosc> still, a text version is preferred to a video as we can look at a text file for aslong as needed, video we are stucjk seeing what you show
#3399 [22:06] <WordedPuppet> 1.10 isn't working, i'm trying 1.10.2...
#3400 [22:09] <WordedPuppet> Yay it worked!
#3401 [22:10] * _BlackShark [_BlackShark@notlogged] has joined #minecrafthelp
#3402 [22:10] * _BlackShark [_BlackShark@notlogged] has quit. (Client Quit)
#3403 [22:15] <b87> .
#3404 [22:15] * WordedPuppet [WordedPuppet@notlogged] has quit. (Quit: Web client closed)
#3405 [22:15] <b87> https://youtu.be/HrubUqJKGDE https://youtu.be/a0_mVoM3ra8
#3406 [22:15] <b87> I am Taiwanese, so English is not good, please forgive me
#3407 [22:15] <b87> My question now is, I am now playing minecraft, he will play in my momentary black screen, and no way to move minecraft window, and he will not respond, I can only work with the administrator to force off
#3408 [22:15] <b87> And in a black screen, my role in the server or show online, on behalf of my uninterrupted connection, but my screen is unable to move and black
#3409 [22:15] <b87> He was in the black screen, I see launcher he is not particularly out of anything, even the error reports and crash reports are not generated, I think this should not be a crash, is the graphics card problem
#3410 [22:16] <b87> But my graphics card is Nvidia 750Ti, the driver is 368.81, before the play will not be the case, is from the last week began
#3411 [22:16] <b87> And for this problem, I also reinvested the operating system, but the problem still exists
#3412 [22:16] <b87> Hope someone can help me, if need my computer what information, please say though
#3413 [22:21] * varsidae [varsidae@notlogged] has joined #minecrafthelp
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#3416 [22:28] * Porisius [Porisius@notlogged] has joined #minecrafthelp
#3417 [22:29] <Porisius> Who would be the best place to talk to someone regarding an account being hacked? The dispute link doesn't work, and requests me to speak with tech support.
#3418 [22:30] <Porisius> Nevermind, I just read the top.
#3419 [22:30] * Porisius [Porisius@notlogged] has quit. (Client Quit)
#3420 [22:30] <b87> .......
#3421 [22:31] <b87> No one can help me in the Well ww
#3422 [22:34] <urielsalis> hi b87 what is your issue?
#3423 [23:02] * Mario985 [Mario985@notlogged] has joined #minecrafthelp
#3424 [23:02] <Mario985> ---- Minecraft Crash Report ---- // Don't be sad, have a hug! <3 Time: 1/31/17 11:50 PM Description: Ticking entity java.lang.OutOfMemoryError: Java heap space at jq.a(SourceFile:83) at js.<init>(SourceFile:32) at qw.s_(SourceFile:221) at aqu.a(SourceFile:1406) at qt.a(SourceFile:601) at aqu.g(SourceFile:1384) at aqu.i(SourceFile:1277) at qt.i(SourceFile:479) at net.minecraft.server.MinecraftServer.z(SourceFile:607)
#3425 [23:03] * PaulxD27 [PaulxD27@notlogged] has joined #minecrafthelp
#3426 [23:04] <thgilfodrol> ??> Mario985 paste
#3427 [23:04] <Absol> Mario985: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#3428 [23:04] <PaulxD27> Good, sorry about 1 month ago I bought minecraft and now that I want to play it tells me that I have the demo version why?
#3429 [23:04] <thgilfodrol> PaulxD27: are you sure you're logging into the correct account?
#3430 [23:04] <PaulxD27> yes!
#3431 [23:05] <Mario985> I'm just having problems with the game loading the an unexpected crash
#3432 [23:06] <thgilfodrol> PaulxD27: what was your username?
#3433 [23:06] <PaulxD27> What I can do?
#3434 [23:06] <thgilfodrol> Mario985: can you post the log to paste.ubuntu.com , and put the link here?
#3435 [23:06] <PaulxD27> thgilfodrol: I do not know which user I need, I do not know where to look
#3436 [23:06] <Mario985> I will do so give me a minuet.
#3437 [23:07] <Mario985> http://paste.ubuntu.com/23923117/
#3438 [23:07] <thgilfodrol> PaulxD27: what is the username for your account?
#3439 [23:08] <PaulxD27> thgilfodrol: my e-mail?
#3440 [23:08] <thgilfodrol> PaulxD27: no, your player name
#3441 [23:09] <thgilfodrol> Mario985: your client ran out of memory
#3442 [23:09] <thgilfodrol> ??> Mario985 mods
#3443 [23:09] <Absol> Mario985: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3444 [23:10] <Mario985> May i ask how i fix that? Only because I don't know much about the new launcher that i just got from the reddit post
#3445 [23:11] <PaulxD27> thgilfodrol: i don't now my username
#3446 [23:11] <PaulxD27> know *
#3447 [23:11] <thgilfodrol> Mario985: the core game is still the same, the launcher is just a new interface
#3448 [23:12] <Mario985> I mean i know i put 612m Into it like i normally did with the old minecraft launcher. As well -Xmx2G
#3449 [23:12] <thgilfodrol> ??> PaulxD27 account/send-email
#3450 [23:12] <Absol> PaulxD27: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3451 [23:12] <Mario985> -Xmn256M Could it be, because i change it yet again ro less memory?
#3452 [23:12] <Absol> PaulxD27: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3453 [23:12] <Mario985> There goes my first typo.
#3454 [23:13] <Mario985> I meant no* not ro
#3455 [23:14] * Deeznutz [Deeznutz@notlogged] has joined #minecrafthelp
#3456 [23:14] <Mario985> Still, I don't know how to add more memory into the minecraft launcher nor did i with the old one... Which is where I'm starting to get confused at.
#3457 [23:15] <thgilfodrol> Mario985: you shouldn't need to allocate more memory- 1G is fine for vanilla
#3458 [23:15] <Mario985> Alright but might i ask with another problem which i will send a picture to...
#3459 [23:16] <Deeznutz> Everytime I log on it kicks me off within seconds. This is getting tiring. I bought it and can only play certian times...Please help me fix this
#3460 [23:16] <thgilfodrol> Deeznutz: does the game crash?
#3461 [23:16] <Deeznutz> What do you mean?
#3462 [23:17] <Mario985> http://imgur.com/gallery/nATVX
#3463 [23:17] <Deeznutz> It just takes me back toy home screen of my computer
#3464 [23:17] <thgilfodrol> Deeznutz: are you on the new or old launcher?
#3465 [23:17] <Deeznutz> Yeah I would assume that means it crashes
#3466 [23:17] * elfearion80 [elfearion80@notlogged] has joined #minecrafthelp
#3467 [23:17] <Deeznutz> Windows 10 edition
#3468 [23:18] <Deeznutz> Is that the new one?
#3469 [23:18] <thgilfodrol> Deeznutz: ah, that's a separate version of the game
#3470 [23:19] <thgilfodrol> Mario985: does the game show a log?
#3471 [23:19] <elfearion80> i am haveing an error message pop up when i try to log in
#3472 [23:19] <thgilfodrol> elfearion80: what is the error?
#3473 [23:19] * IIGravity [IIGravity@notlogged] has joined #minecrafthelp
#3474 [23:20] <Mario985> thgilfodrol: Well besides the one i showed earlier I'm not sure but i can look.
#3475 [23:20] <Deeznutz> So what do you suggest?
#3476 [23:20] <IIGravity> my launcher wont open everytime i hit play it comes back with an error
#3477 [23:20] <thgilfodrol> Mario985: alright, let me know if you find anything
#3478 [23:20] <elfearion80> its a long one,
#3479 [23:20] <thgilfodrol> IIGravity: what's the error that comes up when you try?
#3480 [23:20] <thgilfodrol> ??> elfearion80 paste
#3481 [23:20] <Absol> elfearion80: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#3482 [23:20] <Deeznutz> How would I fix this
#3483 [23:20] <elfearion80> Name: client-1.7.xml URL: https://launchermeta.mojang.com/mc/log_configs/client-1.7.xml/6605d632a2399010c0085d3e4da58974d62ccdfe/client-1.7.xml Error details: Attempting to move successful download to C:/Users\saraf\AppData\Roaming\.minecraft\assets\log_configs\client-1.7.xml The process cannot access the file because it is being used by another process Filename on disk: d506-5077-2484-5abb Path: C:\Users\saraf\AppData\Local\T
#3484 [23:20] <thgilfodrol> elfearion80: follow the instructions from Absol
#3485 [23:21] <IIGravity> rain3.ogg
#3486 [23:21] <thgilfodrol> ??> IIGravity paste
#3487 [23:21] <Absol> IIGravity: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#3488 [23:21] <thgilfodrol> IIGravity: put the error at the link provided, and link the url it sends you to here
#3489 [23:21] <elfearion80> done
#3490 [23:22] <IIGravity> Name: rain3.ogg URL: http://resources.download.minecraft.net/4c/4cdd8fc380e85409fd94b93abdcad077d75ec58f Error details: Cannot create a file when that file already exists Filename on disk: 012e-7ed2-04c5-94af Path: C:\Users\kyle\AppData\Local\Temp\012e-7ed2-04c5-94af Exists: file Copy to clipboard
#3491 [23:22] <thgilfodrol> IIGravity: follow the full instructions
#3492 [23:22] <thgilfodrol> elfearion80: link it here, please
#3493 [23:23] <elfearion80> 1 2 3 4 5 6 Name: client-1.7.xml URL: https://launchermeta.mojang.com/mc/log_configs/client-1.7.xml/6605d632a2399010c0085d3e4da58974d62ccdfe/client-1.7.xml Error details: Attempting to move successful download to C:/Users\saraf\AppData\Roaming\.minecraft\assets\log_configs\client-1.7.xml The process cannot access the file because it is being used by another process Filename on disk: d506-5077-2484-5abb Path: C:\Users\saraf\App
#3494 [23:23] <Mario985> thgilfodrol: semi off-topic question of my original question, but is there anyway to "get back" the old launcher because i can't find the old one.
#3495 [23:23] <thgilfodrol> Deeznutz: does the game give you a crash log or error?
#3496 [23:23] <thgilfodrol> ??> Mario985 dl/win/alternate
#3497 [23:23] <Absol> Mario985: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#3498 [23:23] <thgilfodrol> Mario985: link to the old launcher ^
#3499 [23:23] <thgilfodrol> elfearion80: post the link to it, not the text
#3500 [23:24] <IIGravity> it only gives me 2 options to copy to clipboard which is a dead end or it gives further assistance button
#3501 [23:24] <Mario985> thgilfodrol: Thank you thgil i will see if this one works and just discard the new launcher since I'm having trouble with it.
#3502 [23:24] <IIGravity> RL: http://resources.download.minecraft.net/4c/4cdd8fc380e85409fd94b93abdcad077d75ec58f this is the link it gives me
#3503 [23:25] * Roockyy [Roockyy@notlogged] has joined #minecrafthelp
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#3505 [23:25] <thgilfodrol> ??> IIGravity launcher/new/log
#3506 [23:25] <Absol> IIGravity: Please follow the instructions on this page: https://imgur.com/a/N7sQD
#3507 [23:26] <elfearion80> me DL older version worked
#3508 [23:26] <Roockyy> Hello, I cannot play Minecraft it says the following: Unable to save download. ga_ie.lang. It does not save .lang files.
#3509 [23:26] <elfearion80> thank you so much
#3510 [23:26] <thgilfodrol> Roockyy: are you on the old launcher or the new launcher?
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#3512 [23:27] <elfearion80> im back on the older one
#3513 [23:27] <Roockyy> New, just downloaded it.
#3514 [23:27] <thgilfodrol> ??> Roockyy launcher/new/log
#3515 [23:27] <Absol> Roockyy: Please follow the instructions on this page: https://imgur.com/a/N7sQD
#3516 [23:27] * elfearion80 [elfearion80@notlogged] has quit. (Quit: Web client closed)
#3517 [23:27] <Roockyy> Okay, thank you.
#3518 [23:27] <thgilfodrol> Roockyy: follow those instructions to retrieve the launcher log
#3519 [23:28] <Mario985> thgilfodrol: Do you know how to compleatly remove the new launcher from your computer. Only because I'm not sure where the files for it are located. Because when i downloaded the old launcer it still used the new one...
#3520 [23:29] <thgilfodrol> Mario985: make sure you run the download to the old launcher, instead of running a shortcut
#3521 [23:30] <Mario985> thgilfodrol:I feel like i should save my texturepack and saves files in the .minecraft folder then delete that folder then try but I'm afraid to do that.
#3522 [23:30] <Mario985> thgilfodrol: I was sure of that and it isn
#3523 [23:30] <Mario985> isn't a shortcut*
#3524 [23:30] <thgilfodrol> Mario985: you could, but all that does is reinstall the game, not the launcher
#3525 [23:31] <IIGravity> 00:27:27 launcher Preparing to launch minecraft client for 1.8.9 00:27:28 launcher Minecraft client 1.8.9 requires 52335 bytes to download. 00:27:28 launcher Unable to download http://resources.download.minecraft.net/4c/4cdd8fc380e85409fd94b93abdcad077d75ec58f to C:/Users\kyle\AppData\Roaming\.minecraft\assets\objects\4c/4cdd8fc380e85409fd94b93abdcad077d75ec58f Download as text
#3526 [23:31] <thgilfodrol> ??> IIGravity paste
#3527 [23:31] <Absol> IIGravity: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#3528 [23:31] <thgilfodrol> Mario985: to clarify, you should be running the .exe you download from the link I sent, not any shortcuts you had from before
#3529 [23:31] <IIGravity> http://paste.ubuntu.com/23923253/
#3530 [23:32] <Mario985> thgilfodrol: I will see if i was running a shortcut
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#3533 [23:32] <Roockyy> Are you asking for my launcher log?
#3534 [23:32] <thgilfodrol> Roockyy: yeah
#3535 [23:32] <Roockyy> Okay.
#3536 [23:33] <Roockyy> http://paste.ubuntu.com/23923258/
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#3539 [23:34] <IIGravity> any idea what to do
#3540 [23:35] <thgilfodrol> IIGravity, Roockyy : can you close the launcher and try the download again?
#3541 [23:35] <IIGravity> i completly uninstalled and re installed with no luck
#3542 [23:35] <Mario985> thgilfodrol: I give up I'm not sure but now the old version is working but is crashing as well
#3543 [23:36] <PaulxD27> I cant find my username yet
#3544 [23:36] * cherried [cherried@notlogged] has joined #minecrafthelp
#3545 [23:36] <Roockyy> Okay.
#3546 [23:36] <cherried> hi I'm having a problem launching with the new launcher
#3547 [23:36] <thgilfodrol> cherried: what's the error that comes up when you try?
#3548 [23:37] <thgilfodrol> PaulxD27: you'll have to contact mojang support
#3549 [23:37] <cherried> it says ERROR :( Unable to start Java Error details: The filename, directory name, or volume label syntax is incorrect Filename on disk: javaw.exe Path: C:\?\Volume{4b3aebb7-f363-4976-a9d2-263aa68035f9}\\Program Files\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: false
#3550 [23:37] <thgilfodrol> ??> PaulxD27 account/send-email
#3551 [23:37] <Absol> PaulxD27: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3552 [23:37] <Absol> PaulxD27: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3553 [23:37] <thgilfodrol> ??> cherried paste
#3554 [23:37] <Absol> cherried: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#3555 [23:37] <thgilfodrol> cherried: can you paste your error at the link provided, and put the link here?
#3556 [23:38] <Mario985> thgilfodrol: Do you know how to compleatly remove minecraft so i can try and reinstalling it again?
#3557 [23:38] <IIGravity> Unable to create directory. rain3.ogg Show more details this comes up when i try to open game
#3558 [23:38] <PaulxD27> Absol: can write in spanish ?
#3559 [23:38] <cherried> http://paste.ubuntu.com/23923292/
#3560 [23:38] <thgilfodrol> PaulxD27: no- try using Google Translate
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#3563 [23:39] <PaulxD27> thgilfodrol: okay thanks!
#3564 [23:40] <thgilfodrol> cherried: where are you running minecraft from?
#3565 [23:40] <thgilfodrol> PaulxD27: good luck
#3566 [23:40] <thgilfodrol> IIGravity: can you restart your computer, and try launching the game again?
#3567 [23:40] <Bro> Hey so I remember My username But I want to downlaod minecraft and I don't remember the email I used to create the account
#3568 [23:40] <IIGravity> k will do now
#3569 [23:40] <cherried> Win 8.1 PC the launcher and game files are stored on a disk mounted as a folder to the C: drive
#3570 [23:41] <thgilfodrol> cherried: ah, as far as I know the new launcher doesn't support that at the moment
#3571 [23:41] <thgilfodrol> cherried: try using the old launcher for the time being
#3572 [23:41] <cherried> is it possible to go back to the old one?
#3573 [23:41] <thgilfodrol> ??> cherried dl/win/alternate
#3574 [23:41] <Absol> cherried: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#3575 [23:41] <cherried> thanks for the help
#3576 [23:41] <thgilfodrol> cherried: yeah, that link is the download for the standalone launcher
#3577 [23:42] <thgilfodrol> cherried: np, have fun
#3578 [23:42] <thgilfodrol> ??> Bro account/forgot-email
#3579 [23:42] <Absol> Bro: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
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#3582 [23:44] <Mario985> thgilfodrol: Thanks for your time although this didn't help me i hope i didn't waste your time to much.
#3583 [23:45] * David_ [David_@notlogged] has joined #minecrafthelp
#3584 [23:45] <thgilfodrol> Mario985: no need to apologize
#3585 [23:46] <David_> I cannot access my minecraft account due to the e-mail adress I first used being obsolete. I would like to re-access it, what can I do?
#3586 [23:47] <thgilfodrol> David_: to confirm, you no longer have access to the old email?
#3587 [23:47] <David_> That is absolutely correct. I'm actually excited now, is there a way to fix this?
#3588 [23:48] <thgilfodrol> David_: potentially, but we can't fix it here
#3589 [23:48] <thgilfodrol> ??> David_ account/send-email
#3590 [23:48] <Absol> David_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3591 [23:48] <Absol> David_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3592 [23:48] <thgilfodrol> ??> David_ account/trans-id
#3593 [23:48] <Absol> David_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3594 [23:48] <thgilfodrol> David_: if you no longer have access to the transaction id, try substituting it for any and all payment information about the purchase in the email to mojang
#3595 [23:48] <cherried> sorry to bother again. when I try to run the alternative launcher it gives me another error
#3596 [23:48] <thgilfodrol> ??> cherried paste
#3597 [23:48] <Absol> cherried: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#3598 [23:49] <Roockyy> I tried, did not work here's the error that appears: Unable to download http://resources.download.minecraft.net/ The rest I will not post.
#3599 [23:49] <cherried> http://paste.ubuntu.com/23923340/
#3600 [23:49] <David_> I used a physical card to pay for it, and as far as I know, because I used the obsolete e-mail I cannot access it anymore.
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#3602 [23:50] * Mario985 [Mario985@notlogged] has quit. (Ping timeout: 180 seconds)
#3603 [23:50] <thgilfodrol> Roockyy: try restarting your computer, and try the launcher again
#3604 [23:50] <Roockyy> Okay,
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#3606 [23:50] <cherried> not sure if it's relevant but I did update java on my computer a day ago or so
#3607 [23:51] <thgilfodrol> David_: try sending the email to mojang anyway, but mention that you used a prepaid gift card and give them an approximate payment date and see if they accept that
#3608 [23:52] <David_> Will do. I'll report back when I'm done to see if there's any further details I need to look into.
#3609 [23:53] <thgilfodrol> cherried: to confirm, are you on the old launcher?
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#3611 [23:53] <lilDestroyer05> uhhh i got the new launcher and now it says every server has Internal Exception: java.lang.NullPointerException
#3612 [23:54] <cherried> i downloaded the link you sent, ran it and an error message popped up with the paste i sent
#3613 [23:54] <thgilfodrol> lilDestroyer05: can you log out of the launcher, log back in, and try again?
#3614 [23:54] <lilDestroyer05> yes
#3615 [23:55] <thgilfodrol> cherried: does that error pop up as soon as you open the launcher, or after you launch the game?
#3616 [23:55] <cherried> I don't get to the launcher
#3617 [23:56] <thgilfodrol> cherried: can you try uninstalling, then reinstalling java?
#3618 [23:56] <lilDestroyer05> thank yall sooooooooooooo much ive been wanting to play for an hour
#3619 [23:56] <David_> I've force-sent the e-mail. What now? The wait time says that the response will get back to me on the 30th of January, which has already passed where I am.
#3620 [23:56] <thgilfodrol> lilDestroyer05: np, have fun
#3621 [23:56] <cherried> yeah i'll try restarting the computer too. i'll be back
#3622 [23:56] <lilDestroyer05> thank you
#3623 [23:57] <thgilfodrol> David_: ah, to clarify that means that at this moment they're responding to tickets sent out on Jan 30 (thus they're 5 days behind)
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#3626 [23:57] <David_> I see. So, sometime soon, then?
#3627 [23:57] * lilDestroyer05 [lilDestroyer05@notlogged] has quit. (Quit: Web client closed)
#3628 [23:58] <thgilfodrol> David_: within a week, I'd wager
#3629 [23:58] <David_> Thank you. Is there a phone number I can call, just in case?
#3630 [23:58] <thgilfodrol> David_: unfortunately, there is no phone number
#3631 [23:59] <David_> Alright. So now I wait? Is there anything I missed?
#3632 [23:59] <thgilfodrol> David_: yeah, wait for their response and see if they accept it