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#5 [00:42] <GrimeyG> Why won't minecraft let me download the new update?
#6 [00:42] <GrimeyG> Name: oshi-core-1.1.jar URL: https://libraries.minecraft.net/oshi-project/oshi-core/1.1/oshi-core-1.1.jar Error details: HTTP 500: Internal Server Error Filename on disk: d5dd-1e39-2184-a3d6 Path: C:\Users\ANGELO~1\AppData\Local\Temp\d5dd-1e39-2184-a3d6 Exists: file Copy to clipboard
#7 [00:42] <GrimeyG> This is the message it displays
#8 [00:43] <pie_flavor> ??> GrimeyG win/!
#9 [00:43] <Absol> GrimeyG: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#10 [00:43] <Absol> GrimeyG: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
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#14 [01:06] <rougueone> Hi we are trying to setup Minecraft for the first time! Yay! BUT we are having trouble launching. Receiving this error: Failed to download file. platform-3.4.0.jar Name: platform-3.4.0.jar URL: https://libraries.minecraft.net/net/java/dev/jna/platform/3.4.0/platform-3.4.0.jar Error details: HTTP 500: Internal Server Error Filename on disk: 115b-f9e3-6f72-2709 Path: C:\Users\Anderson\AppData\Local\Temp\115b-f9e3-6f72-2709 Exists: file
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#17 [01:09] <pie_flavor> rougueone: In what you just posted, there is a link to a file at libraries.minecraft.net. Can you click the link and tell me what happens?
#18 [01:10] <rougueone> pie_flavour: I got this ERROR The request could not be satisfied. Function associated with Amazon CloudFront distribution is currently experiencing problems. Generated by cloudfront (CloudFront) Request ID: CGGu6-Tlc3ru7pc5E3xZzAPHshU39KJnG2EDtMjzBq_DDRDp4Aj3Og==
#19 [01:10] <pie_flavor> rougueone: I'd say you should shelf it for now and try again tomorrow.
#20 [01:10] <rougueone> Server problem you think?
#21 [01:10] <pie_flavor> rougueone: Yep.
#22 [01:11] <rougueone> Bummer! Thanks for youe help though :)
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#26 [01:26] * Dartagnan5 [Dartagnan5@notlogged] has joined #minecrafthelp
#27 [01:26] <Dartagnan5> The launcher will not load. All I get is the following in the log: Completely ignored arguments: [--nativeLauncherVersion, 1206] [14:43:00] [Client thread/INFO]: Setting user: Dartagnan5 [14:43:01] [Client thread/WARN]: Skipping bad option: lastServer: [14:43:01] [Client thread/WARN]: Skipping bad option: streamPreferredServer: [14:43:01] [Client thread/INFO]: LWJGL Version: 2.9.4
#28 [01:26] <pie_flavor> Dartagnan5: At the bottom of the Launcher Log, do you see 'exit code -1073740791'?
#29 [01:27] * Rikairchy runs over pie_flavor
#29 [01:27] <Rikairchy> vroom vroom
#30 [01:27] * pie_flavor shoos away Rikairchy
#30 [01:27] <Dartagnan5> no, what i posted is everything
#31 [01:28] <pie_flavor> Dartagnan5: Well, first off, IRC messages have a character limit. So I can't see all of what you pasted.
#32 [01:28] <pie_flavor> Dartagnan5: Second, that's the game output, I'm asking about the launcher log. It's a different tab.
#33 [01:28] <Dartagnan5> oops, one sec
#34 [01:29] <Dartagnan5> [23:28:15 ERROR]: Game ended with bad state (exit code -1073740791)
#35 [01:29] <pie_flavor> Dartagnan5: Yeah, that's it. Do you have an Nvidia graphics card?
#36 [01:29] <Dartagnan5> I do
#37 [01:29] <pie_flavor> Dartagnan5: The latest Nvidia drivers for Windows have an error which prevents the game from launching and results in the exit code -1073740791. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#38 [01:30] <Dartagnan5> oh awesome, thank you
#39 [01:38] <Dartagnan5> pie_flavor - Thanks again! it worked. I appreciate your help!
#40 [01:51] * buzzer99 [buzzer99@notlogged] has joined #minecrafthelp
#41 [01:51] <buzzer99> i need help
#42 [01:52] <buzzer99> it can not install minecraft
#43 [01:52] <thgilfodrol> what happens when you try?
#44 [01:53] <buzzer99> its does not install all the way
#45 [01:53] <thgilfodrol> are you on the new or old launcher?
#46 [01:53] <buzzer99> new
#47 [01:53] * Multi [Multi@notlogged] has joined #minecrafthelp
#48 [01:53] <buzzer99> i had old
#49 [01:53] <thgilfodrol> ??> buzzer99 launcher/new/log
#50 [01:53] <Absol> buzzer99: Please follow the instructions on this page: https://imgur.com/a/N7sQD
#51 [01:54] <buzzer99> [0206/175218:INFO:LauncherAppBrowser.cpp(24)] Work dir is C:\Users\marlo\AppData\Roaming\.minecraft [0206/175218:INFO:ClientHandler.cpp(182)] Creating launcher window. [0206/175218:INFO:LauncherAppRenderer.cpp(110)] Javascript bridge extended. [0206/175220:INFO:ClientHandler.cpp(846)] Preferences / startup: Read preferences [0206/175220:INFO:ClientHandler.cpp(846)] Preferences: Wrote preferences [0206/175220:INFO:ClientHa
#52 [01:55] * Multi [Multi@notlogged] has quit. (Client Quit)
#53 [01:55] <thgilfodrol> buzzer99: follow all of the instructions please
#54 [01:56] * hey [hey@notlogged] has joined #minecrafthelp
#55 [01:57] * darknight [darknight@notlogged] has joined #minecrafthelp
#56 [01:57] <hey> hey
#57 [01:58] <hey> i bought a minecraft card today
#58 [01:58] <hey> and when i come to enter it it has 10 letters and numbers o the back
#59 [01:58] <hey> but when i click on the site to enter the code
#60 [01:58] <hey> it asks for 30 letters and numbers
#61 [01:58] <hey> ????
#62 [01:59] <hey> so confused
#63 [01:59] <buzzer99> game crash
#64 [01:59] <buzzer99> thats mine
#65 [01:59] * Deleteguest [Deleteguest@notlogged] has joined #minecrafthelp
#66 [01:59] <thgilfodrol> hey: are you sure you're on the right site? the instructions should be on the back of the card (also, don't type the prepaid number code here)
#67 [02:00] <thgilfodrol> hey: there is also a guide here: https://help.mojang.com/customer/en/portal/articles/816435-redeeming-a-prepaid-card-or-gift-code
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#69 [02:00] <thgilfodrol> buzzer99: have you pasted the log? if so, link it here please
#70 [02:00] <hey> i am sure. i dint type in a web site from the back but i had to creat an acc (not for me btw my cousin) and then it says payment option and i clivk redeem card.
#71 [02:01] <hey> ill look at ur web site and brb. hope it helps
#72 [02:01] <buzzer99> an unexpected issue occurred and the game has chashed were sorry for the inconveniece
#73 [02:01] <thgilfodrol> buzzer99: can you paste your launcher log as per the instructions in the link previously sent to you?
#74 [02:02] <hey> and i was on that website before npot much of a help. anyone have any sugestions?
#75 [02:02] <buzzer99> [0206/175218:INFO:LauncherAppBrowser.cpp(24)] Work dir is C:\Users\marlo\AppData\Roaming\.minecraft [0206/175218:INFO:ClientHandler.cpp(182)] Creating launcher window. [0206/175218:INFO:LauncherAppRenderer.cpp(110)] Javascript bridge extended. [0206/175220:INFO:ClientHandler.cpp(846)] Preferences / startup: Read preferences [0206/175220:INFO:ClientHandler.cpp(846)] Preferences: Wrote preferences [0206/175220:INFO:ClientHa
#76 [02:02] <thgilfodrol> hey: if you scroll halfway down the page, you'll see that it should accept either a 25 character long gift code OR a 10 digit prepaid pin
#77 [02:03] <thgilfodrol> buzzer99: you aren't following the instructions
#78 [02:03] <buzzer99> i dont know how to paste it
#79 [02:03] <buzzer99> where should i paste it
#80 [02:03] <thgilfodrol> buzzer99: the site gives you step by step instructions with pictures
#81 [02:03] * SupahTurtle [SupahTurtle@notlogged] has joined #minecrafthelp
#82 [02:03] <Deleteguest> How do I change my account's email? It's sending a verification code to an email from around 7-8 years ago that no longer exists. I need to change it somehow. I've already bought the game, but apparently I need to type in a verification code to even redownload it now...
#83 [02:03] <hey> ok ill scroll
#84 [02:04] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 206 seconds)
#85 [02:04] <thgilfodrol> ??> Deleteguest dl/win
#86 [02:04] <thgilfodrol> ??> Deleteguest win/dl
#87 [02:04] <SupahTurtle> My launcher automatically updated, and now I cannot get the game to launch at all. I don't know how to fix it....
#88 [02:05] <hey> therre was nothig there
#89 [02:05] <thgilfodrol> ??> Deleteguest dl/client
#90 [02:05] <Absol> Deleteguest: You may download the latest version of the launcher from https://minecraft.net/en/download/
#91 [02:05] <thgilfodrol> SupahTurtle: what happens when you try?
#92 [02:05] <SupahTurtle> It flashes like it's going to launch then takes me back to the launcher and says the game crashed
#93 [02:05] <hey> there is no option for 10 code
#94 [02:06] <thgilfodrol> SupahTurtle: can you get me a log?
#95 [02:06] <thgilfodrol> ??> SupahTurtle launcher/new/log
#96 [02:06] <Absol> SupahTurtle: Please follow the instructions on this page: https://imgur.com/a/N7sQD
#97 [02:06] <Deleteguest> Thanks Absol, I got it back.
#98 [02:06] <thgilfodrol> hey: what happens if you just type the 10 digit PIN into the box?
#99 [02:06] <thgilfodrol> hey: (on the redeem page)
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#101 [02:07] <SupahTurtle> Okay, just a second.
#102 [02:07] <hey> it dosent give me the option to procede
#103 [02:08] * Neotue [Neotue@notlogged] has joined #minecrafthelp
#104 [02:08] <thgilfodrol> ??> hey scold/pm
#105 [02:08] <Absol> hey: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#106 [02:08] <hey> usining microsoft btw
#107 [02:08] <thgilfodrol> hey: have you looked at the instructions on the back of the card?
#108 [02:08] * Neotue [Neotue@notlogged] has quit. (Client Quit)
#109 [02:09] <hey> yes i went on the website cos i wasnt doing that befor then it took me to the exact same place to where i was before
#110 [02:09] <hey> the place where it only lets u pit on 3o digit no 10
#111 [02:10] <hey> everything i do leads me bakc to that website
#112 [02:10] <hey> and i cri everi tim
#113 [02:12] <SupahTurtle> http://paste.ubuntu.com/23939837/
#114 [02:13] <hey> NVM I HAVE DONE IT THANK YOU
#115 [02:13] <thgilfodrol> SupahTurtle: the nvidia driver released in mid january for windows has an issue where it prevents minecraft from launching
#116 [02:13] * hey [hey@notlogged] has quit. (Quit: Web client closed)
#117 [02:13] <thgilfodrol> SupahTurtle: to fix the issue, please download and install the driver hotfix released for your system here: http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
#118 [02:15] <SupahTurtle> Okay thank you. Though that's strange because minecraft typically runs off the other graphics card.
#119 [02:15] <thgilfodrol> SupahTurtle: ah, you'd get better performance running off your nvidia gpu by far
#120 [02:16] <thgilfodrol> SupahTurtle: but yeah, we've only seen that error code in recent days with people on nvidia hardware
#121 [02:16] <SupahTurtle> The nvidia card has never liked minecraft. :/
#122 [02:16] <thgilfodrol> what would it do when it launches mc?
#123 [02:17] * corn [corn@notlogged] has joined #minecrafthelp
#124 [02:17] <SupahTurtle> The game has never launched using the nvidia card. I could never figure out why.
#125 [02:17] <corn> Hi guys having a problem while installing minecraft for the first time on a new laptop
#126 [02:17] <corn> Failed to download file. jna-3.4.0.jar Name: jna-3.4.0.jar URL: https://libraries.minecraft.net/net/java/dev/jna/jna/3.4.0/jna-3.4.0.jar Error details: HTTP 500: Internal Server Error Filename on disk: 2ae9-fa0c-1371-58d1 Path: C:\Users\Coen\AppData\Local\Temp\2ae9-fa0c-1371-58d1 Exists: file
#127 [02:18] <thgilfodrol> SupahTurtle: oh, we could probably figure out why if you come back with a log
#128 [02:18] <corn> Having this error message pop up
#129 [02:18] <thgilfodrol> corn: the download servers in your area are likely having issues right now- try using the alternative standalone launcher for now
#130 [02:18] <thgilfodrol> ??> corn dl/win/alternate
#131 [02:18] <Absol> corn: Go to https://minecraft.net/en/download/alternative, and download the Second Minecraft.exe available on that page.
#132 [02:19] <corn> Thanks a lot!
#133 [02:20] * buzzer99 [buzzer99@notlogged] has joined #minecrafthelp
#134 [02:20] <thgilfodrol> corn: np, have fun
#135 [02:20] <buzzer99> Process closed with exit code -1073740791
#136 [02:21] <buzzer99> that my error code
#137 [02:21] <thgilfodrol> buzzer99: the nvidia driver released in mid january for windows has an issue where it prevents minecraft from launching
#138 [02:22] <thgilfodrol> buzzer99: to fix the issue, please download and install the driver hotfix released for your system here: http://international.download.nvidia.com/Windows/378.57/378.57-desktop-notebook-win10-64bit-international.hf.exe
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#142 [02:26] <SupahTurtle> Thank you very much! The fix worked great. :)
#143 [02:26] <thgilfodrol> SupahTurtle: awesome, have fun
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#148 [02:44] <miro526> How to I fix this ?
#149 [02:44] <miro526> http://prntscr.com/e538tn
#150 [02:44] <thgilfodrol> miro526: what are you trying to do?
#151 [02:45] <miro526> Start League Of Legends
#152 [02:45] <miro526> When I clicked launch
#153 [02:45] <miro526> this appeard
#154 [02:46] <miro526> And last week it was this again
#155 [02:46] <miro526> zkxs helped me, but it appeard again
#156 [02:46] <miro526> what should I do ?
#157 [02:46] <thgilfodrol> miro526: well, eh, this is a minecraft tech support channel
#158 [02:46] <thgilfodrol> miro526: do you encounter issues running minecraft?
#159 [02:47] <miro526> I thought you can help because one guy here helped his name was +zkxs
#160 [02:49] <miro526> Do you know him ?
#161 [02:49] <thgilfodrol> miro526: yeah, I do
#162 [02:49] <thgilfodrol> ??> miro526 win/dxdiag
#163 [02:49] <Absol> miro526: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#164 [02:52] <miro526> http://paste.ubuntu.com/23939983/
#165 [02:54] <thgilfodrol> is that the computer you took the initial screenshot from?
#166 [02:56] * Rory [Rory@notlogged] has joined #minecrafthelp
#167 [02:56] * miro526 [miro526@notlogged] has joined #minecrafthelp
#168 [02:56] <miro526> I am back!
#169 [02:56] <Rory> Hi there, I'm experiencing troubles logging into my mojang account.
#170 [02:56] <thgilfodrol> Rory: what happens when you try?
#171 [02:57] <thgilfodrol> miro526: is that dxdiag from the computer you took the initial screenshot from?
#172 [02:57] <miro526> Yes
#173 [02:57] <Rory> I'm told i have the wrong credentials but it's not possible, I've reset my password several times now to the point where I know exactly what it is and I'm still told I'm using the wrong credentials.
#174 [02:57] <thgilfodrol> miro526: it doesn't seem like your gpu is being recognized
#175 [02:58] <thgilfodrol> ??> Rory login/throttle
#176 [02:58] <Absol> Rory: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#177 [02:58] <Absol> Rory: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#178 [02:58] <Rory> I've reset my password already.
#179 [02:58] <thgilfodrol> miro526: best bet is to see if a reboot fixes it- failing that, try reverting drivers if you've recently updated any
#180 [02:58] <thgilfodrol> Rory: refer to the complete message from Absol
#181 [02:59] <Rory> Alrighty. I just don't know why the error message for that would be "Error! Unknown e-mail address or password."
#182 [03:00] <thgilfodrol> Rory: basically Mojang has automatically enforced a security measure after too many incorrect sign-in attempts where they fail all subsequent logins with Unknown username (etc)
#183 [03:00] <thgilfodrol> Rory: so people trying out random passwords are discouraged from trying more or don't get in even if they guess it right
#184 [03:01] <miro526> thgilfodrol can you call him or something (+zkxs)
#185 [03:02] <Rory> Huh. That's just sort of counter-productive in my opinion. Some people such as myself actually need to try three different passwords because I haven't logged in a very long time.
#186 [03:02] <Rory> Well, I'll give it an hour.
#187 [03:03] <miro526> After the Nvidia cannot be removed this happened http://prntscr.com/e53g2v
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#189 [03:03] <thgilfodrol> miro526: he's probably sleeping at the moment; otherwise your pings would've alerted him a long time ago
#190 [03:04] <thgilfodrol> miro526: try a restart
#191 [03:04] <miro526> ok
#192 [03:05] <miro526> If this don't help, tell me should I reinstall my laptop
#193 [03:05] <miro526> I think I should do it
#194 [03:05] <thgilfodrol> miro526: usually drastically unnecessary
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#199 [03:14] <poxifide> i think the problem with the error code i get whenever the launcher updates is because it needs elevated permissions to write to program files.
#200 [03:15] <poxifide> and the updater doesn't request it
#201 [03:15] <miro526> I restarted my laptop, now I logged in and it's ok
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#203 [03:16] <thgilfodrol> miro526: good to hear, have fun
#204 [03:16] <miro526> Thanks I will be back if it happens again.
#205 [03:16] <thgilfodrol> poxifide: that sounds plausible
#206 [03:16] <miro526> thgilfodrol does zkxs have facebook, skype or something
#207 [03:17] <thgilfodrol> miro526: just afk in the channel and you'll come across him eventually I suppose
#208 [03:17] <miro526> No I won't
#209 [03:17] <thgilfodrol> miro526: we generally don't share alternative contact methods here
#210 [03:17] <poxifide> not sure where to post it so it gets added
#211 [03:17] <miro526> Ok sorry.
#212 [03:17] <thgilfodrol> miro526: case in point, I'm in 40 irc channels spread over 8 networks
#213 [03:18] <poxifide> thgilfodrol: that's nothing. i'm in 60 channels and 9 networks
#214 [03:19] <thgilfodrol> miro526: there you have it
#215 [03:19] <poxifide> used to be more lol
#216 [03:19] <thgilfodrol> my hypothesis at first was that the problem was due to the paths using forward slashes instead of backslashes in some places
#217 [03:19] <thgilfodrol> but cmd and explorer seem to auto correct for that so other than being bad practice I don't think it matters much
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#220 [03:35] * Firedj127 [Firedj127@notlogged] has joined #minecrafthelp
#221 [03:35] <Firedj127> Hello
#222 [03:35] <thgilfodrol> hello
#223 [03:36] <Firedj127> I installed minecraft under my D: drive, yet whenever I create a new instance it defaults to my C: drive which then gives me an error more times than not
#224 [03:38] <thgilfodrol> ??> Firedj127 paste
#225 [03:38] <Absol> Firedj127: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#226 [03:38] <thgilfodrol> Firedj127: can you paste your full error at the link provided by Absol, and put the link here?
#227 [03:38] <Firedj127> now it seems to be working...
#228 [03:38] <Firedj127> God I totally love the new launcher
#229 [03:39] <thgilfodrol> Firedj127: awesome, have fun
#230 [03:39] <Firedj127> I will
#231 [03:40] <Firedj127> Can I change where the file defaults to?
#232 [03:40] <thgilfodrol> Firedj127: as far as I know, it may not be supported on the new launcher as of yet
#233 [03:41] <Firedj127> Yay
#234 [03:43] <Firedj127> You wouldn't help with mods by any chance would you?
#235 [03:54] <thgilfodrol> Firedj127: mods are beyond the scope of this channel- often modpacks will have their own irc channels though
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#237 [04:07] * TheSh4dow_ [TheSh4dow_@notlogged] has joined #minecrafthelp
#238 [04:09] <TheSh4dow_> Hello. My launcher is always crashing. Can you help me?
#239 [04:10] <TheSh4dow_> This is the error:[21:07:38 ERROR]: Game ended with bad state (exit code -1073740791) [21:07:38 INFO]: Ignoring visibility rule and showing launcher due to a game crash [21:07:38 INFO]: Deleting C:\Users\jpmtr\AppData\Roaming\.minecraft\versions\1.8.9\1.8.9-natives-90603864089517 [21:07:38 WARN]: Couldn't delete C:\Users\jpmtr\AppData\Roaming\.minecraft\versions\1.8.9\1.8.9-natives-90603864089517 - scheduling for deletion upon exit
#240 [04:11] * Hudy [Hudy@notlogged] has joined #minecrafthelp
#241 [04:11] <thgilfodrol> TheSh4dow_: the nvidia driver released in mid january for windows has an issue where it prevents minecraft from launching
#242 [04:12] * Hudy [Hudy@notlogged] has quit. (Client Quit)
#243 [04:12] <thgilfodrol> TheSh4dow_: to fix it, go to http://nvidia.custhelp.com/app/answers/detail/a_id/4378/ and download the appropriate installer for your system
#244 [04:15] * Firedj127 [Firedj127@notlogged] has quit. (Ping timeout: 180 seconds)
#245 [04:17] <TheSh4dow_> THANKS
#246 [04:18] * Kiwi2017 [Kiwi2017@notlogged] has joined #minecrafthelp
#247 [04:19] * zk47 [zk47@notlogged] has joined #minecrafthelp
#248 [04:20] * Kiwi2017 [Kiwi2017@notlogged] has quit. (Client Quit)
#249 [04:21] * zk47 [zk47@notlogged] has quit. (Client Quit)
#250 [04:21] * Rory [Rory@notlogged] has joined #minecrafthelp
#251 [04:21] <Rory> Hi there, I'm back.
#252 [04:22] * zk47 [zk47@notlogged] has joined #minecrafthelp
#253 [04:22] <Rory> I previously had issues logging into my mojang account and still am.
#254 [04:23] <thgilfodrol> Rory: did you change the password after the 1 hour has elapsed?
#255 [04:23] <thgilfodrol> Rory: as far as I know password changes are ineffective during the lockout and just reset the timer
#256 [04:23] <Lutzee> Its only been 20 minutes
#257 [04:23] <Rory> yes
#258 [04:24] <Rory> i did change the password after he 1 hour was up.
#259 [04:24] <Rory> just as Absol advised.
#260 [04:24] <Lutzee> Rory: It hasn't been an hour, its only been 20 minutes since you were last here.
#261 [04:25] <Rory> Uhhh there's no way.
#262 [04:25] <Lutzee> oh
#263 [04:25] <Rory> okay actually my bad
#264 [04:25] <Lutzee> I are derp
#265 [04:25] <Lutzee> Ignore me :)
#266 [04:25] <Lutzee> My clients timestamps and this PC have an hour difference
#267 [04:25] <Lutzee> You'll need to contact mojang then
#268 [04:25] <thgilfodrol> Rory: if you are still having issues signing in, you may have to email mojang
#269 [04:25] <thgilfodrol> ??> Rory mojang/email
#270 [04:25] <Absol> Rory: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#271 [04:25] <Absol> Rory: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#272 [04:32] * Ulysses [Ulysses@notlogged] has joined #minecrafthelp
#273 [04:32] * Rory [Rory@notlogged] has quit. (Ping timeout: 180 seconds)
#274 [04:32] <Ulysses> http://paste.ubuntu.com/23940258/
#275 [04:33] <Rikairchy> not even a "hi"
#276 [04:33] <Ulysses> Please help me I can't play minecraft.
#277 [04:33] <Ulysses> hello
#278 [04:33] <Rikairchy> https://www-ssl.intel.com/content/www/us/en/support/graphics-drivers/000005526.html
#279 [04:36] <Ulysses> Thank you :)
#280 [04:37] <thgilfodrol> Ulysses: if you haven't found it already, download and install the driver from the _third_ download button at https://downloadcenter.intel.com/download/25313/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-
#281 [04:38] <Ulysses> Thank you very much :) ..
#282 [04:39] * kho [kho@notlogged] has joined #minecrafthelp
#283 [04:40] <kho> im not able to play minecraft can you help me with this
#284 [04:41] * kho [kho@notlogged] has quit. (Client Quit)
#285 [04:48] * Neolouker [Neolouker@notlogged] has joined #minecrafthelp
#286 [04:49] * Witchs [Witchs@notlogged] has joined #minecrafthelp
#287 [04:49] <Witchs> Staff?
#288 [04:49] <Witchs> Any staff?
#289 [04:49] * chara0604 [chara0604@notlogged] has joined #minecrafthelp
#290 [04:50] <thgilfodrol> ??> Witchs ask
#291 [04:50] <Absol> Witchs: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#292 [04:50] <Absol> Witchs: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#293 [04:50] * chara0604 [chara0604@notlogged] has quit. (Client Quit)
#294 [04:50] <Witchs> @thegilfodrol
#295 [04:50] <Witchs> https://gyazo.com/c863f304537fa3204b1b4ba4f1168e3f
#296 [04:50] <Witchs> every time i launch minecraft
#297 [04:50] <Witchs> java(tm) platform se binary error shows up
#298 [04:51] * SHOOT [SHOOT@notlogged] has joined #minecrafthelp
#299 [04:51] <thgilfodrol> ??> Witchs mods
#300 [04:51] <Witchs> i can give you the client-log if you want
#301 [04:51] <Absol> Witchs: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#302 [04:51] <Witchs> thegil
#303 [04:51] <Witchs> any mod
#304 [04:51] <Witchs> even without any mods
#305 [04:51] <Witchs> i just launch forge
#306 [04:51] <Witchs> it crashes
#307 [04:51] <thgilfodrol> Witchs: however, if you are having issues even when using vanilla 1.11.2, post any relevant launcher/game output/crash logs to http://paste.ubuntu.com , and link them here
#308 [04:51] <Witchs> so i put the client-log crash in ubuntu?
#309 [04:52] <thgilfodrol> Witchs: yes, from a vanilla client please
#310 [04:52] <Witchs> http://paste.ubuntu.com/23940316/
#311 [04:52] <Witchs> what do you mean by vanilla client?
#312 [04:53] * Neolouker [Neolouker@notlogged] has quit. (Ping timeout: 180 seconds)
#313 [04:53] * SHOOT [SHOOT@notlogged] has quit. (Client Quit)
#314 [04:53] <thgilfodrol> Witchs: post the crash log from a vanilla client, on the latest version (1.11.2)
#315 [04:54] <Witchs> it does not crash with normal minecraft
#316 [04:54] <Witchs> only with forge
#317 [04:54] * pedrolucas [pedrolucas@notlogged] has joined #minecrafthelp
#318 [04:54] <thgilfodrol> Witchs: then you would be better off finding support elsewhere, as mods are not supported here
#319 [04:54] * Neolouker [Neolouker@notlogged] has joined #minecrafthelp
#320 [04:55] <Witchs> i thought you might know anything about this java(tm) platform se binary
#321 [04:55] <Witchs> error
#322 [04:55] <Neolouker> Hey, my Minecraft(vanilla) crashes every time when i go to fullscreen i can play it just only in window-mode. here somebody tell me i should upload this : http://paste.ubuntu.com/23940052/ and this : http://paste.ubuntu.com/23940327/
#323 [04:55] <thgilfodrol> Witchs: that's a very generic error
#324 [04:55] <Witchs> what does that mean?
#325 [04:56] <thgilfodrol> Witchs: it literally means about as much as "Something went wrong"
#326 [04:56] <Neolouker> ?
#327 [04:56] <Witchs> btw
#328 [04:56] <Witchs> this still happened to me from about 1-2 years ago
#329 [04:56] <Witchs> i tried all i can do
#330 [04:56] <Witchs> and now i tried now
#331 [04:56] <Witchs> and it still not working
#332 [04:57] <Witchs> yesterday i did a format for my computer
#333 [04:57] <Witchs> all windows updates are updated
#334 [04:57] <Witchs> and java is the last update
#335 [04:57] <Witchs> and i got the jdk update
#336 [04:57] <thgilfodrol> ??> Neolouker launcher/game-output
#337 [04:57] <Absol> Neolouker: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#338 [04:57] <Absol> Neolouker: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#339 [04:57] * pedrolucas [pedrolucas@notlogged] has quit. (Client Quit)
#340 [04:57] <Witchs> brb dinner
#341 [04:58] <thgilfodrol> Witchs: it's likely graphics drivers, but you need to confirm it happens on vanilla first
#342 [04:58] <Neolouker> OK i look
#343 [05:01] * Kugelclown3576 [Kugelclown3576@notlogged] has joined #minecrafthelp
#344 [05:02] <Kugelclown3576> I Cant open Minecraft because the new vesion
#345 [05:02] <thgilfodrol> Kugelclown3576: what happens when you try?
#346 [05:02] <Neolouker> Here it is : http://paste.ubuntu.com/23940362/
#347 [05:03] <Kugelclown3576> it say ´´FEHLER´´
#348 [05:04] <thgilfodrol> Kugelclown3576: do you know what that is in english?
#349 [05:04] <Kugelclown3576> Problem
#350 [05:04] <Neolouker> error
#351 [05:04] <Kugelclown3576> yes
#352 [05:05] <thgilfodrol> ??> Kugelclown3576 launcher/new/log
#353 [05:05] <Absol> Kugelclown3576: Please follow the instructions on this page: https://imgur.com/a/N7sQD
#354 [05:05] <Neolouker> here is the output http://paste.ubuntu.com/23940362/
#355 [05:05] <thgilfodrol> Neolouker: one moment
#356 [05:06] <Witchs> thgil
#357 [05:06] <Witchs> i'm back
#358 [05:06] <Witchs> also
#359 [05:07] <Witchs> i've been here and you guys gave me graphics driver installer
#360 [05:07] <Witchs> i installed it
#361 [05:07] <thgilfodrol> Neolouker: are you able to launch the game without crashing in windowed mode?
#362 [05:07] <Witchs> and when ever i try to update my intel driver it keep saying "failed"
#363 [05:09] * MeneertjeRambo [MeneertjeRambo@notlogged] has joined #minecrafthelp
#364 [05:09] <MeneertjeRambo> hey
#365 [05:09] <Neolouker> yes i can run in window mode and can play it but the window is very tiny
#366 [05:09] <thgilfodrol> hello MeneertjeRambo
#367 [05:09] <Witchs> thgilfodro1
#368 [05:09] <Witchs> https://gyazo.com/f1d78137a042f6f2023bca0a9bb99b69
#369 [05:09] <thgilfodrol> ??> Witchs win/dxdiag
#370 [05:09] <Absol> Witchs: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#371 [05:09] * Ezio031 [Ezio031@notlogged] has joined #minecrafthelp
#372 [05:10] <Ezio031> Hi e,e
#373 [05:10] <thgilfodrol> hello Ezio031
#374 [05:10] <Witchs> Absol
#375 [05:10] <Ezio031> Someone can help me (?
#376 [05:10] <Witchs> I did that
#377 [05:10] <thgilfodrol> Neolouker: does the issue only happen if you go into fullscreen, or just maximize?
#378 [05:10] <thgilfodrol> Witchs: post the link here
#379 [05:10] <thgilfodrol> Ezio031: what is the problem?
#380 [05:10] <Witchs> so thgilfodro how come i dont have the graphics driver updated?
#381 [05:10] <Ezio031> My launcher doesnt update D:
#382 [05:11] <Witchs> ughh i will post it again
#383 [05:11] <Neolouker> wait just a moment i try it
#384 [05:11] <Witchs> but just to let you know it's already installed
#385 [05:11] <Witchs> http://paste.ubuntu.com/23940495/
#386 [05:11] <Witchs> thgilfodro1 http://paste.ubuntu.com/23940495/
#387 [05:11] <thgilfodrol> Witchs: I saw it
#388 [05:11] <thgilfodrol> Ezio031: what happens when you try?
#389 [05:12] * Kugelclown3576 [Kugelclown3576@notlogged] has quit. (Ping timeout: 180 seconds)
#390 [05:12] * MeneertjeRambo [MeneertjeRambo@notlogged] has quit. (Ping timeout: 180 seconds)
#391 [05:12] <Ezio031> Because I tried everything to force an update
#392 [05:12] <Ezio031> And nothing works
#393 [05:13] <Neolouker> when i maximize it to nearly fullscreen it crashes but i can make it a little bigger so ...
#394 [05:13] <thgilfodrol> Ezio031: are you on the new or old launcher?
#395 [05:13] <thgilfodrol> Neolouker: to confirm, it even crashes if you resize the window (without going into fullscreen)?
#396 [05:13] <Ezio031> The old 😫
#397 [05:13] <Ezio031> And i want to install the new one
#398 [05:13] <thgilfodrol> Witchs: your graphics drivers are 8 years out of date
#399 [05:14] <Witchs> what xD loooool
#400 [05:14] <Witchs> how come xD
#401 [05:14] <Witchs> i just formated it yesterday
#402 [05:14] <thgilfodrol> Witchs: that doesn't automatically get you the latest drivers for everything
#403 [05:14] <Witchs> oh wow xDDDD
#404 [05:14] <thgilfodrol> Witchs: download and install the driver from https://downloadcenter.intel.com/download/22167 , then restart your computer
#405 [05:15] <Neolouker> yeah but i can make it a little bigger and play it so only nearly fullscreen doesnt work
#406 [05:15] <thgilfodrol> Ezio031: you will just have to wait for the new launcher update to come to you
#407 [05:15] <Witchs> i think @Greyvulpine gave me one list this yesterday
#408 [05:15] <Neolouker> and crash
#409 [05:15] <Witchs> one of this*
#410 [05:15] <thgilfodrol> Ezio031: or download the beta launcher from the reddit post
#411 [05:15] <thgilfodrol> Witchs: it was probably the same one
#412 [05:15] <Witchs> If he gave me it how come it is 8 years outdated?
#413 [05:16] <thgilfodrol> Witchs: then it probably faield to install properly
#414 [05:16] <thgilfodrol> Witchs: or you didn't reboot the computer since then
#415 [05:16] <Witchs> i did
#416 [05:16] <Witchs> i did as soon it finished
#417 [05:16] <Ezio031> But my friend in Argentina already arrived on Thursday ... 😫
#418 [05:16] <Witchs> mhm
#419 [05:16] <Witchs> https://gyazo.com/3d1f7c50c4c4a4f58fee9183f4f89d5b
#420 [05:17] <Witchs> do i keep it check or
#421 [05:17] <Witchs> uncheck?
#422 [05:17] <thgilfodrol> Ezio031: the new launcher is currently rolled out to 6% of the minecraft players
#423 [05:17] <thgilfodrol> Ezio031: you will have to wait until your computer is randomly chosen
#424 [05:17] <thgilfodrol> Witchs: leave that checked
#425 [05:18] <Witchs> i think last time i unchecked it
#426 [05:18] <Witchs> lol
#427 [05:18] * Stese [Stese@notlogged] has joined #minecrafthelp
#428 [05:18] <Neolouker> ?
#429 [05:18] * zk47 [zk47@notlogged] has quit. (Quit: Web client closed)
#430 [05:18] <Stese> Moring
#431 [05:18] <Ezio031> e,e ohh
#432 [05:18] <thgilfodrol> Neolouker: where did you get your driver?
#433 [05:18] <Witchs> my screen went black
#434 [05:18] <Witchs> is this good?
#435 [05:18] <thgilfodrol> morning
#436 [05:18] <Stese> *Morning, even.
#437 [05:19] <thgilfodrol> Witchs: it's normal for graphics driver installs
#438 [05:19] <Ezio031> Thanks thgilfodrol :D
#439 [05:19] <Witchs> gonna click finish with the restart button
#440 [05:19] <Neolouker> My drivers come from ATI and i just had updated them yesterday
#441 [05:19] <thgilfodrol> Witchs: though if it's like that for the next hour, something has gone horribly wrong
#442 [05:19] <Witchs> cya
#443 [05:19] <thgilfodrol> Neolouker: did you do a manual update or custom update?
#444 [05:19] <Witchs> thgilfodro1 gone wrong in what?
#445 [05:19] <Witchs> what kind of system?
#446 [05:19] <thgilfodrol> Witchs: gone wrong in the install process
#447 [05:20] <Witchs> ok
#448 [05:20] <Witchs> ok
#449 [05:20] <Neolouker> i made it with an program "Driver Bosster4"
#450 [05:20] <Witchs> crossed-fingers
#451 [05:20] <Witchs> cya guys restart
#452 [05:20] <Stese> Neolouker: If you are having graphics issues, I'd avoid using 3rd party tools to modify drivers.
#453 [05:21] <Neolouker> ok
#454 [05:22] <Neolouker> and how i can update them manual or custom ?
#455 [05:23] * Witchs [Witchs@notlogged] has quit. (Ping timeout: 180 seconds)
#456 [05:23] <Neolouker> ?
#457 [05:24] <Lutzee> Download the official current non beta release from the AMD website
#458 [05:24] * Witchs [Witchs@notlogged] has joined #minecrafthelp
#459 [05:24] <Witchs> Okay hey
#460 [05:24] <Witchs> I'm gonna open minecraft and see if it works
#461 [05:24] <Witchs> hope yes
#462 [05:25] <thgilfodrol> Neolouker: download the driver from http://support.amd.com/en-us/download/apu?os=Windows%208.1%20-%2064 , the first download link
#463 [05:25] <thgilfodrol> Witchs: you need to restart your computer
#464 [05:25] <Witchs> i restarted it and finishe
#465 [05:25] <Witchs> i restarted it and finished
#466 [05:25] <Stese> thgilfodrol: he did
#467 [05:26] <thgilfodrol> Stese: his driver timestamp is a month later than the one I linked
#468 [05:26] <Neolouker> ok it downloaded i wait :D
#469 [05:26] <Neolouker> download*
#470 [05:27] <Witchs> thegilfodro1: https://gyazo.com/0adb6005649a0b6d5f0f400910201984
#471 [05:27] * kadir [kadir@notlogged] has joined #minecrafthelp
#472 [05:27] <Witchs> still :(
#473 [05:27] <Witchs> do i give my updated dxdiag txt document?
#474 [05:27] <thgilfodrol> Stese: oh my bad, you meant Witchs
#475 [05:27] <thgilfodrol> Stese: oh my bad, you meant Witchs
#476 [05:28] * kadir [kadir@notlogged] has left #minecrafthelp
#477 [05:28] <Stese> lol :) no worries.
#478 [05:28] <thgilfodrol> Witchs: did the install process run into any issues?
#479 [05:28] <Witchs> no
#480 [05:28] <Witchs> i mean
#481 [05:28] <Stese> thgilfodrol: Would an updated launcher log be handy here, compare with the previous one?
#482 [05:29] <Stese> thgilfodrol: (for Witchs)
#483 [05:29] <thgilfodrol> might be better to get a dxdiag in case it failed to install
#484 [05:29] * Witchs_ [Witchs_@notlogged] has joined #minecrafthelp
#485 [05:29] <Witchs_> ..
#486 [05:29] <Witchs_> i crashed
#487 [05:29] <Stese> maybe both. need to find out what it crashed, and what driver.
#488 [05:30] <Witchs_> mhm
#489 [05:30] <Witchs_> eh
#490 [05:30] <thgilfodrol> ??> Witchs win/dxdiag
#491 [05:30] <Absol> Witchs: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#492 [05:31] <Witchs_> java(tm) platform se binary
#493 [05:32] <Witchs_> http://paste.ubuntu.com/23940577/
#494 [05:32] <Witchs_> Absol: http://paste.ubuntu.com/23940577/
#495 [05:32] * Witchs_ [Witchs_@notlogged] has quit. (Client Quit)
#496 [05:32] * Witchs [Witchs@notlogged] has joined #minecrafthelp
#497 [05:32] <Witchs> I crashed again
#498 [05:32] <Witchs> Absol: http://paste.ubuntu.com/23940577/
#499 [05:33] <thgilfodrol> ??> Witchs launcher/crash-log
#500 [05:33] <Absol> Witchs: We need to see your crash log, which appears after a crash.
#501 [05:33] <Absol> Witchs: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#502 [05:34] * Emi94 [Emi94@notlogged] has joined #minecrafthelp
#503 [05:34] <Witchs> Absol: http://paste.ubuntu.com/23940591/
#504 [05:35] <Witchs> if you look at the very end
#505 [05:35] <Witchs> you see it says "successfully loaded 6 mods"
#506 [05:35] * Emi94 [Emi94@notlogged] has quit. (Client Quit)
#507 [05:35] <Witchs> if it successfully did that then why did it crash?
#508 [05:36] <thgilfodrol> Witchs: ignoring the fact that mods are (still) unsupported here, just because a mod loaded successfully doesn't mean it won't run into issues further down the line
#509 [05:37] <Witchs> Soo....
#510 [05:37] <Witchs> I can never play with mods
#511 [05:37] <thgilfodrol> Witchs: unless you can provide a crash log of the game running vanilla 1.11.2, there's little else that can be done
#512 [05:38] <Witchs> i did not experience any java(tm) platform se binary crashes before
#513 [05:38] <thgilfodrol> Witchs: again, mods are unsupported here
#514 [05:38] <Witchs> yes i know and i understand
#515 [05:39] <Witchs> i was just wondering if you got any idea on how you can fix this for me
#516 [05:40] <Stese> Witchs: Run the game without mods. if it does te same thing, we can help. if not, then the mods are the issue, and you need to speak with the mod/mod-pack creator
#517 [05:40] <thgilfodrol> Witchs: remove all the mods and add them back one by one and relaunch every time you add a mod back until you crash
#518 [05:41] <thgilfodrol> Witchs: the mod you just added before the crash is the one responsible, if it's a mod that's causing it
#519 [05:42] * TheSh4dow_ [TheSh4dow_@notlogged] has joined #minecrafthelp
#520 [05:42] <Witchs> removed all the mods
#521 [05:42] <Witchs> and launching minecraft
#522 [05:44] <Witchs> no mods
#523 [05:44] <Witchs> http://paste.ubuntu.com/23940617/
#524 [05:44] <Witchs> and still crashes
#525 [05:44] <thgilfodrol> forge is a mod
#526 [05:44] <Witchs> wait a minute mhm maybe it's the texturepack because it's from 1.8
#527 [05:44] <Witchs> launching in normal minecraft
#528 [05:45] <Witchs> removing the texturepack
#529 [05:45] <Witchs> and gonna add the mods back
#530 [05:45] <Witchs> and test
#531 [05:45] <Stese> needs to be *without* forge, witchs
#532 [05:45] <Witchs> yes i know
#533 [05:45] <Stese> No, witchs, we CANNOT assist you if your log shows ANY mods.
#534 [05:45] <Neolouker> So i install now the exe :D
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#537 [05:47] <Witchs_> Still doesnt work :(
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#540 [05:48] <Witchs_> ,
#541 [05:48] <Neolouker> now i am in the install menu and i can click on exxpress or custom installation, what i should do ?
#542 [05:49] <Stese> Witchs_: Can you post the crash log?
#543 [05:49] <Neolouker> ???
#544 [05:49] <thgilfodrol> Neolouker: express should be fine
#545 [05:49] <Witchs_> Stese: http://paste.ubuntu.com/23940632/
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#549 [05:50] <Stese> Witchs_: That log still has mods.
#550 [05:50] <Stese> Witchs_: you need to remove ALL of them, and then try again.
#551 [05:50] * Frederik [Frederik@notlogged] has joined #minecrafthelp
#552 [05:50] <Witchs_> There is no mods installed
#553 [05:51] <Witchs_> only using forge
#554 [05:51] <Stese> FORGE IS A MOD
#555 [05:51] <Stese> it modifies minecraft.
#556 [05:51] <Stese> Run the vanilla launcher, and try again, please.
#557 [05:52] <Witchs_> it works with vanilla launcher
#558 [05:52] <Witchs_> but i need some mods :(
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#560 [05:53] <Stese> Right, then you need to either put 1 mod in at a time to find the issue. Then, contact the mod author to get assistance from them
#561 [05:53] * techno156 [techno156@notlogged] has quit. (Quit: Leaving)
#562 [05:53] <Stese> we can't assist with issues with mods, sorry.
#563 [05:53] <Stese> -either. Redundant word.
#564 [05:54] <Witchs_> there is literally no mods installed
#565 [05:54] <Witchs_> the "mods" file is empty
#566 [05:54] <Neolouker> ok
#567 [05:55] <Stese> then forge is the issue, and you need to contact forge
#568 [05:55] <Witchs_> i know that they will never answer me
#569 [05:55] <Witchs_> what ever
#570 [05:56] <Witchs_> i will keep playing minecraft without mods
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#572 [05:59] * Neolouker [Neolouker@notlogged] has joined #minecrafthelp
#573 [06:00] <Neolouker> Hey im back :D Should I install Radeon ReLive ?
#574 [06:01] * r0adk1ll [r0adk1ll@notlogged] has joined #minecrafthelp
#575 [06:03] <r0adk1ll> I have a problem with the new launcher. Initially it worked fine, but after a couple of days it all went a bit sideways. Every time I try and run the game it downloads itself again & then crashes with an 'error code 5' while trying to copy some tmp file
#576 [06:03] * pokgov [pokgov@notlogged] has joined #minecrafthelp
#577 [06:03] <r0adk1ll> anyone else had this? running winXP sp3 with FireFox browser
#578 [06:04] * sashoBG [sashoBG@notlogged] has joined #minecrafthelp
#579 [06:04] <Neolouker> ???
#580 [06:07] * Swift [Swift@notlogged] has joined #minecrafthelp
#581 [06:07] <Swift> hey i need help
#582 [06:07] <Stese> Swift: Whats the issue
#583 [06:07] <Stese> Neolouker: I don't know what that is, so can't advise.
#584 [06:07] * sashoBG [sashoBG@notlogged] has quit. (Ping timeout: 180 seconds)
#585 [06:07] <Swift> I'm looking for lukegb@Esper where can i find him??
#586 [06:07] <Stese> r0adk1ll: were their other changes to your machine prior to the launcher not working?
#587 [06:08] <Stese> r0adk1ll: There, not their...
#588 [06:08] <Stese> Swift: Right... how is that a minecraft issue?
#589 [06:09] <Swift> Its to do with mc
#590 [06:09] <Swift> mc-association
#591 [06:10] <Swift> how do i contact him?
#592 [06:10] <Stese> well, he's in the channel, so may respond.
#593 [06:10] <Swift> Ok, Thanks
#594 [06:10] <Stese> you can ask here, other may be able to assist
#595 [06:11] <Swift> ok
#596 [06:11] * CraZY_scout [CraZY_scout@notlogged] has joined #minecrafthelp
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#598 [06:13] <CraZY_scout> minecraft crashes at launch and exits with the code -1073740791, i reinstalled everything, problem persisted
#599 [06:13] <Stese> ??> CraZY_scout win/dxiag
#600 [06:13] * Neolouker [Neolouker@notlogged] has quit. (Ping timeout: 180 seconds)
#601 [06:13] <Stese> ??> CraZY_scout win/dxdiag
#602 [06:13] <Absol> CraZY_scout: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#604 [06:15] <r0adk1ll> Swift...no, PC PC is still the same
#605 [06:17] <Stese> >>? r0adk1ll win/reinst/rename
#606 [06:17] <r0adk1ll> eh?
#607 [06:17] <Stese> oh, standby
#608 [06:17] * Jusin8585 [Jusin8585@notlogged] has joined #minecrafthelp
#609 [06:17] <Stese> ??> r0adk1ll win/reinst/rename
#610 [06:17] <Absol> r0adk1ll: You may need to try running Minecraft with a blank slate.
#611 [06:17] <Absol> r0adk1ll: To do this, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, find the directory called .minecraft and right-click it to rename. Rename it to oldminecraft
#612 [06:17] <r0adk1ll> I tried deleting the new loader & starting again
#613 [06:18] <r0adk1ll> the old loader still works fine
#614 [06:18] <r0adk1ll> and is actually faster than the new loader was
#615 [06:18] <r0adk1ll> for the few days it worked
#616 [06:18] <r0adk1ll> maybe a winXP thing
#617 [06:18] <Stese> r0adk1ll: can you get a copy of the full error text? or a screenshot?
#618 [06:19] <r0adk1ll> yeah just a sec
#619 [06:19] <Stese> ??> r0adk1ll paste
#620 [06:19] <Absol> r0adk1ll: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#623 [06:22] <r0adk1ll> argh...just had call for lunch. BBL
#624 [06:22] <CraZY_scout> http://paste.ubuntu.com/23940740/
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#627 [06:24] <Stese> CraZY_scout: You need the following driver hotfix :-
#628 [06:24] <Stese> https://nvidia.custhelp.com/app/answers/detail/a_id/4378
#629 [06:24] <Stese> CraZY_scout: The one you are using has a bug which breaks Minecraft.
#630 [06:25] <CraZY_scout> thanks i am downloading it now
#631 [06:26] <razvan> http://paste.ubuntu.com/23940725/
#632 [06:27] <Stese> razvan: Whats the problem?
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#636 [06:30] * pokgov [pokgov@notlogged] has quit. (Ping timeout: 180 seconds)
#637 [06:30] <razvan> I say when I enter minecraft crash report
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#639 [06:31] * Berlin94xD [Berlin94xD@notlogged] has joined #minecrafthelp
#640 [06:31] <Berlin94xD> [main/INFO] [FML]: Java is Java HotSpot(TM) 64-Bit Server VM, version 1.7.0_80, running on Windows 8.1:amd64:6.3, installed at C:\Program Files\Java\jre7 ?????
#641 [06:31] <Berlin94xD> [main/INFO] [FML]: Java is Java HotSpot(TM) 64-Bit Server VM, version 1.7.0_80, running on Windows 8.1:amd64:6.3, installed at C:\Program Files\Java\jre7 ?????
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#643 [06:32] <Stese> ??> Berlin94xD
#644 [06:32] <Stese> ??> Berlin94xD paste
#645 [06:32] <Absol> Berlin94xD: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#648 [06:33] <Elias> Hej! Jag har problem med mitt Minecraft konto! Det var felra år sedan jag spelade de sist och nu ska jag logga in för att göra en arkitekt uppgift i samband med min gymnasie uppgift
#649 [06:33] <Stese> ??> Elias lang/se
#650 [06:34] <Elias> Swedish yeah
#651 [06:34] <Stese> Vi talar bara engelska här. Men du kan, om du vill, prova att använda en översättare, såsom https://translate.google.com/#auto/en
#652 [06:34] <Stese> Unless you can speak english without google, of course ^_^
#653 [06:36] <Stese> Elias: I used Google translate on your issue. I believe you have an issue with logging into your minecraft account, and are unable to reset your password/security questions. You'd need to contact mojang directly about this.
#654 [06:36] <Elias> Okay, sorry! I have problems logging into my MC acc, havent played for few years now :/ I dont remember my password, usernamne OR email... i remember that i changed my usernamne from ekorre0707 to like MonsterEnergyy or something like that
#655 [06:36] * Meronat [Meronat@notlogged] has joined #minecrafthelp
#656 [06:36] <Elias> Yeah
#657 [06:37] <Stese> ??> Elias mojang/email
#658 [06:37] <Absol> Elias: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#659 [06:37] <Absol> Elias: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#660 [06:37] <Elias> Sorry for my awful english tho
#661 [06:38] <Stese> Elias : better than my swedish.
#662 [06:38] <Elias> But i will email Mojang right now, thanks!
#663 [06:38] <Stese> Elias : no problem
#664 [06:38] <Elias> Nah ur swedish was good, i understood it all hah
#665 [06:39] <Stese> Elias : That was google.
#666 [06:39] <Elias> Oh
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#675 [06:49] <r0adk1ll> ...back. sri abt that. http://paste.ubuntu.com/23940860/
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#678 [06:53] <GameWolf_PVP> My Java (TM) se Binarry is crashing when im minimizing minecraft forge 1.10.2 or Enterting Google or other programs while playing minecraft 1.10.2 forge , how can i fix it
#679 [06:54] <GameWolf_PVP> Its not happening on 1.8.9
#680 [06:54] <GameWolf_PVP> be right back
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#685 [06:56] <r0adk1ll> Stese, u still there?
#686 [06:56] <GameWolf_PVP> My java is crashing when ever im minimizing 1.10.2/1.10.2 minecraft forge , its not happening on other versions
#687 [06:56] <GameWolf_PVP> Anyone?
#688 [06:58] * schokobeast [schokobeast@notlogged] has joined #minecrafthelp
#689 [06:59] <r0adk1ll> can anyone help? http://paste.ubuntu.com/23940860/
#690 [06:59] <GameWolf_PVP> My java is crashing when ever im minimizing 1.10.2/1.10.2 minecraft forge , its not happening on other versions who can help
#691 [07:00] <Lutzee> ??> GameWolf_PVP mods
#692 [07:00] <Absol> GameWolf_PVP: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#693 [07:00] <GameWolf_PVP> Yes , pixelmon , but its not the issue , i checked the java crash report and nothing is wrong with it
#694 [07:01] <schokobeast> Mein Minecraft geht nich mehr it works not I cant update my Java d
#695 [07:01] <Lutzee> We don't support mods, preiod.
#696 [07:01] <Lutzee> ??> schokobeast lang/de
#697 [07:01] <Absol> schokobeast: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#698 [07:01] <GameWolf_PVP> Lutzee im not talking about mods
#699 [07:01] <GameWolf_PVP> im talking about the java
#700 [07:01] <GameWolf_PVP> i looked in the crash report and nothing is wrong with it
#701 [07:01] <GameWolf_PVP> so why is my java crashing
#702 [07:01] <Lutzee> GameWolf_PVP: your game has mods, we don't support anyone with mods installed
#703 [07:01] <GameWolf_PVP> but as i said
#704 [07:01] <Lutzee> regardless of where the issue is, remove the mods and try again.
#705 [07:01] <GameWolf_PVP> its happening in the normal mc too
#706 [07:02] <GameWolf_PVP> i tried and it dosent help , the issue is only 1.10.2
#707 [07:02] <Lutzee> ok, then we need the crash report
#708 [07:02] <GameWolf_PVP> how can i send u it
#709 [07:03] <Lutzee> ??> GameWolf_PVP launcher/crash-log
#710 [07:03] <Absol> GameWolf_PVP: We need to see your crash log, which appears after a crash.
#711 [07:03] <Absol> GameWolf_PVP: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#712 [07:03] <GameWolf_PVP> well there is no crash log after a crash thats the problem , i said that java is crashing , and when java turns off the minecraft turns off
#713 [07:03] <GameWolf_PVP> i got a java crash log
#714 [07:03] <GameWolf_PVP> in my files
#715 [07:04] <Lutzee> GameWolf_PVP: Then copy that files contents to the link absol just gave.
#716 [07:04] <GameWolf_PVP> i cant open it , my friend opened it and checked it for me , its a .wer file
#717 [07:05] <Lutzee> right click the file > open with > select notepad
#718 [07:06] <GameWolf_PVP> okay
#719 [07:06] <GameWolf_PVP> i cant
#720 [07:06] <GameWolf_PVP> i dont have the option
#721 [07:06] <GameWolf_PVP> got it
#722 [07:07] <GameWolf_PVP> http://paste.ubuntu.com/23940921/
#723 [07:07] <GameWolf_PVP> there u go
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#725 [07:07] <GameWolf_PVP> some of it is hebrew
#726 [07:07] <Nathan> hi guys! good day. I might need some help. can't seem to launch minecraft
#727 [07:07] * Nathan is now known as Guest52831
#728 [07:08] <Lutzee> GameWolf_PVP: you still have forge installed.
#729 [07:08] <GameWolf_PVP> on this one yess
#730 [07:08] <GameWolf_PVP> because when im crashing with the normal minecraft 1.10.2 there is no crash report/java crash report
#731 [07:09] <Guest52831> any idea on how to fix Completely ignored arguments: [--nativeLauncherVersion, 1206] [17:33:39] [Client thread/INFO]: Setting user: Hufflepuff670 [17:33:40] [Client thread/WARN]: Skipping bad option: lastServer: [17:33:40] [Client thread/INFO]: LWJGL Version: 2.9.4
#732 [07:09] <Lutzee> ??> Guest52831 paste
#733 [07:09] <Absol> Guest52831: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#734 [07:10] <GameWolf_PVP> Lutzee
#735 [07:10] <GameWolf_PVP> still with me?
#736 [07:10] * Guest52831 [Guest52831@notlogged] has quit. (Client Quit)
#737 [07:10] <Lutzee> Without a crash report theres no much that can be done other than attempting a reinstall
#738 [07:10] <schokobeast> Mein Minecraft geht nich mehr it works not I cant update my Java d
#739 [07:10] <Lutzee> ??> GameWolf_PVP win/reinst
#740 [07:10] <Absol> GameWolf_PVP: You may need to reinstall the locally installed files that Minecraft puts into place.
#741 [07:11] <Absol> GameWolf_PVP: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#743 [07:11] <GameWolf_PVP> i dont get it
#744 [07:11] * hey [hey@notlogged] has joined #minecrafthelp
#745 [07:11] <GameWolf_PVP> so i need to delete everything?
#746 [07:11] <GameWolf_PVP> the mods too?
#747 [07:11] <GameWolf_PVP> and versions?
#748 [07:11] * schokobeast [schokobeast@notlogged] has quit. (Quit: Web client closed)
#749 [07:12] <Lutzee> GameWolf_PVP: yes, back the mods/saves up if you need too
#750 [07:12] <GameWolf_PVP> okay
#751 [07:12] <GameWolf_PVP> im staying here if it wont work
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#754 [07:12] <GameWolf_PVP> delete everything?
#755 [07:12] <Stese> or rename .minecraft folder
#756 [07:12] <GameWolf_PVP> asm , config?
#757 [07:13] <GameWolf_PVP> okay i deleted everything
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#764 [07:30] <GameWolf_PVP> my minecraft is crashing now , when im going on fullscreen
#765 [07:31] <Stese> ??> GameWolf_PVP launcher/log
#766 [07:31] <Absol> GameWolf_PVP: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#767 [07:31] <Absol> GameWolf_PVP: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#768 [07:31] <GameWolf_PVP> i dont have one
#769 [07:31] <GameWolf_PVP> no crash report
#770 [07:31] <GameWolf_PVP> just instant crash
#771 [07:31] <GameWolf_PVP> after i deleted all of the files i got everything back in place but it crashed
#772 [07:32] <GameWolf_PVP> wait
#773 [07:32] <GameWolf_PVP> im good
#774 [07:32] <GameWolf_PVP> okay let me check if im going into a server and playing a bit i will crash when i enter chrome
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#781 [07:44] <Neolouker> i have installed now all driver but it wont work
#782 [07:45] <Stese> ??> Neolouker launcher/log
#783 [07:45] <Absol> Neolouker: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#784 [07:45] <Absol> Neolouker: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#787 [07:47] <Neolouker> http://paste.ubuntu.com/23940327/
#788 [07:49] <Stese> Neolouker: When does that crash happen?
#789 [07:50] <Neolouker> when i press F11 (fullscreen) i get a white screen and then comes the crash but i can play MC in windowmode
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#792 [07:51] <Stese> Neolouker: Go into the video settings, and find VBO's
#793 [07:51] <Stese> Neolouker: If it's on, turn it off. if off, turn it on.
#794 [07:51] <Neolouker> ok i try it :D
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#796 [07:53] <Neolouker> it was off now i turned it on but i doesnt work :(
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#802 [07:57] <Nicolas> Salve, ho un problema con il mio account: quando provo a fare il login, mi arriva un messaggio con scritto: OPS! Un errore ha impedito di processare la tua richiesta. Riprova.
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#804 [07:59] <Stese> ??> Nicolas lang/it
#805 [07:59] <Absol> Nicolas: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#806 [08:00] <Nicolas> Ok, i know english language
#807 [08:00] <Neolouker> sometimes Java crashes too https://gyazo.com/9bc0961513c928a08734849d43b08a8f
#808 [08:01] <Stese> Nicolas : you'll need to contact Mojang to sort your issue out, I think
#809 [08:01] <Stese> ??> Nicolas mojang/eamil
#810 [08:01] <Stese> ??> Nicolas mojang/email
#811 [08:01] <Absol> Nicolas: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#812 [08:01] <Absol> Nicolas: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#813 [08:01] <Nicolas> Ok, thanks
#814 [08:01] <Stese> Neolouker: You can try a reinstall.
#815 [08:02] <Nicolas> of minecraft?
#816 [08:02] <Neolouker> I had just reinstall it
#817 [08:02] <Stese> That was directed at Neolouker
#818 [08:02] <Nicolas> Ok sorry
#819 [08:02] <Neolouker> ed*
#820 [08:03] <Stese> Neolouker: Hmm, not sure. I'd ask again in an hour or two. someone else may have more info.
#821 [08:04] <Nicolas> Thanks for your support
#822 [08:07] <Stese> Nicolas: no worries
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#824 [08:09] <jeffacake> hey guys x button (button 3) is just bringin up inventory no matter how many times i reassign
#825 [08:13] <jeffacake> can anyone help with that
#826 [08:13] <Andrio> In what version?
#827 [08:14] <jeffacake> windows 10
#828 [08:16] <jeffacake> iv checked drivers reset to default re assigned all buttons but its just opening the inventory instead of crafting menu
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#830 [08:19] <jeffacake> i cant be the only person getting this problem can i
#831 [08:20] <Stese> jeffacake: specifically, what controller are you using?
#832 [08:20] <jeffacake> 360 controller for windows
#833 [08:20] <Stese> jeffacake: and when you say Windows 10, do you mean the Windows Store version?
#834 [08:21] <jeffacake> yeah
#835 [08:21] <jeffacake> windows 10 edition
#836 [08:21] <Stese> hmmm
#837 [08:22] <Stese> jeffacake: So you set the button, try to use it, go back into the settings, and it's not that button?
#838 [08:22] <jeffacake> its workin fine in settings knows what buttons im pressing when assigning them
#839 [08:22] <jeffacake> but for sum reason its opening inventory instead of craft menu
#840 [08:23] <jeffacake> nah button stays the same in settings after iv assigned it
#841 [08:23] <Stese> weird.
#842 [08:24] <Stese> I've never played with the winX version... so I'm not sure where it saves files.
#843 [08:24] <Stese> If you type %appdata% into your start menu, do you get a .minecraft folder?
#844 [08:25] <jeffacake> na checked for that
#845 [08:28] <jeffacake> its in the windowsapps folder in program files but apparently i dont have permission to view in thier
#846 [08:29] <Stese> ok.
#847 [08:29] <Stese> I was going to suggest deleting the options.txt file that 'PC' Minecraft uses, if it has one...
#848 [08:29] <Stese> but it may not have that file.
#849 [08:29] <Stese> Have you tried uninstalling and reinstalling?
#850 [08:32] <jeffacake> yeah
#851 [08:32] <jeffacake> iv took permission of the folder so im in
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#853 [08:33] <hoi> who knows how to install mods?
#854 [08:33] <Stese> hoi : we don't support mods here.
#855 [08:33] <hoi> are you from minecraft?
#856 [08:33] <Stese> jeffacake: Is there an options.txt file?
#857 [08:34] <hoi> were can you buy mods?
#858 [08:34] <hoi> or get
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#861 [08:35] <jeffacake> no none
#862 [08:35] <jeffacake> just searched through it no option.txt
#863 [08:35] <Stese> ok... sorry, i'm out of ideas.
#864 [08:36] <Stese> you may want to contact mojang about it.
#865 [08:36] <Stese> ??> jeffacake mojang/email
#866 [08:36] <Absol> jeffacake: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#867 [08:36] <Absol> jeffacake: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#868 [08:39] <jeffacake> ok thanks anyway
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#872 [08:47] <Gosha> Hello I forgot my password and can't go into my email but I know a cecret questions pls can you help me?
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#875 [08:49] <Gosha> Pls help me
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#878 [08:49] <Gosha> Hello I forgot my password and can't go into my email but I know a cecret questions pls can you help me?
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#882 [09:00] <r0adk1ll> anyone got any idea why this happens? http://paste.ubuntu.com/23940860
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#884 [09:03] <SnotRag> Hello - can lauch minecraft - get 'java.lang.RuntimeException: No OpenGL context found in the current thread'
#885 [09:03] <SnotRag> can't*
#886 [09:04] <SnotRag> all dirvers updated, game reinstalled etc - any ideas?
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#890 [09:07] <Solomon> hey when is the next update
#891 [09:08] <Solomon> for minecraft
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#895 [09:10] <BasicallyLazy> My Minecraft is constantly crashing as i'm starting it. I don't even see the game I just click play and then it crashes
#896 [09:10] <gabii69232> i have a problem
#897 [09:11] <GameWolf_PVP> i installed the new minecraft laucher , its not supporting java right? so i uninstalled java from my pc , but when i run minecraft , in the task manager it says that javaw is running , help
#898 [09:11] <gabii69232> " Couldn't delete a version's natives"
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#900 [09:11] <GameWolf_PVP> someone?
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#903 [09:12] <GameWolf_PVP> i installed the new minecraft laucher , its not supporting java right? so i uninstalled java from my pc , but when i run minecraft , in the task manager it says that javaw is running , help
#904 [09:12] <Solomon> Is Mcleaks ok
#905 [09:13] <Solomon> before i use
#906 [09:13] <Solomon> it'
#907 [09:13] <Lord_Ralex> Solomon, no, it is not
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#909 [09:13] <HaNoWSss> Hello?
#910 [09:14] <Solomon> what will happen if i use it
#911 [09:14] <HaNoWSss> Use what?
#912 [09:14] <gabii69232> when i run the mc it says "Couldn't delete natives" or something like this
#913 [09:14] <Solomon> Mcleaks
#914 [09:14] <GameWolf_PVP> i installed the new minecraft laucher , its not supporting java right? so i uninstalled java from my pc , but when i run minecraft , in the task manager it says that javaw is running , help
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#916 [09:16] <GameWolf_PVP> someone is here?
#917 [09:16] <Solomon> how do you bann the website Mcleaks
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#920 [09:18] <GameWolf_PVP> SOMEONE?
#921 [09:18] <GameWolf_PVP> why is everyone ignoring me?!
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#924 [09:20] <GameWolf_PVP> someone?!
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#927 [09:21] <GameWolf_PVP> someone?
#928 [09:22] <NoobRektYou> My Lauchner wants no new version of Minecraft download, what can i do?
#929 [09:22] <GameWolf_PVP> they wont respond to u
#930 [09:22] <GameWolf_PVP> im here for alot of time
#931 [09:22] <GameWolf_PVP> they are ignoring me
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#939 [09:38] <SHARC> When i start my launcher and click play after a while it doesnt start the game and only displays the message an unexpected issue has occusred and the game has crashed
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#941 [09:40] <SHARC> When i start my launcher and click play after a while it doesnt start the game and only displays the message an unexpected issue has occusred and the game has crashed
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#945 [09:41] <SHARC> When i start my launcher and click play after a while it doesnt start the game and only displays the message an unexpected issue has occusred and the game has crashed
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#947 [09:44] <SHARC> When i start my launcher and click play after a while it doesnt start the game and only displays the message an unexpected issue has occusred and the game has crashed
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#949 [09:44] <SHARC> is anyone there?
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#953 [09:48] <SHARC> please i need help
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#959 [09:53] <SHARC> my minecraft launcher displays this and then crashes Process closed with exit code -1073740791
#960 [09:55] * _Trexxo [_Trexxo@notlogged] has joined #minecrafthelp
#961 [09:55] <_Trexxo> Hello?
#962 [09:56] <_Trexxo> What is that? =Die heruntergeladene Datei konnte nicht gespeichert werden. twitch-platform-6.5-natives-windows-32.jar Mehr Details anzeigen
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#964 [10:02] <TheIronboy> hello matherfucker
#965 [10:02] <Absol> TheIronboy: Please keep it civil
#966 [10:02] <TheIronboy> vaffanculo
#967 [10:02] <TheIronboy> negriiiiii
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#969 [10:02] <TheIronboy> fuck you mum
#970 [10:02] * Absol kicked TheIronboy from #minecrafthelp (Reason: heIronboy :Keep it civilized, you are just a human being)
#971 [10:03] <SHARC> Game ended with bad state (exit code -1073740791) how do u fix this code
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#973 [10:03] <TheIronboy> fuck
#974 [10:03] * Absol kicked TheIronboy from #minecrafthelp (Reason: heIronboy :Keep it civilized, you are just a human being)
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#976 [10:04] <SHARC> please help me
#977 [10:04] <TheIronboy> vaffanculo neri
#978 [10:04] <zFlamara> my minecraft launcher wont start with the current version... so it always stops the download of the version... what can i do ?
#979 [10:04] <TheIronboy> che cazzo fate minchioni
#980 [10:04] <SHARC> Game ended with bad state (exit code -1073740791) how do u fix this code
#981 [10:05] <TheIronboy> pixel format not accelerated what can i do?
#982 [10:06] <zFlamara> Die heruntergeladene Datei konnte nicht gespeichert werden. icon_32x32.png
#983 [10:06] <zFlamara> what to do ? :/
#984 [10:06] <TheIronboy> se non mi rispondete in italiano mi incazzo male
#985 [10:06] <SHARC> Game ended with bad state (exit code -1073740791) how do u fix this code
#986 [10:07] <TheIronboy> ma solo questo dici a stronzoooo
#987 [10:07] <TheIronboy> do you speak italian?
#988 [10:07] <TheIronboy> sti pezzi de medda
#989 [10:08] <TheIronboy> F_U_C_K
#990 [10:08] <TheIronboy> non mi rispondete eeeee
#991 [10:09] <TheIronboy> pezzi di merda figli di una puttana eva lercia
#992 [10:09] <TheIronboy> favijjjjjj
#993 [10:09] <TheIronboy> a
#994 [10:09] <TheIronboy> a
#995 [10:09] <TheIronboy> a
#996 [10:09] <TheIronboy> a
#997 [10:09] * Absol kicked TheIronboy from #minecrafthelp (Reason: heIronboy :Stop spamming)
#998 [10:11] <SHARC> please help me
#999 [10:12] <SHARC> Game ended with bad state (exit code -1073740791) how do u fix this code
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#1006 [10:18] <hi> Please can someone help me with no password reset email after I requested for one?
#1007 [10:18] <Tr0macs> I have a problem. I get the new minecraft launcher today and i can't play anymore the version 1.8 but i can ply each other version. Can anyone help me?
#1008 [10:19] <Tr0macs> I have a problem. I get the new minecraft launcher today and i can't play anymore the version 1.8 but i can ply each other version. Can anyone help me?
#1009 [10:19] <hi> Please can someone help me with no password reset email after I requested for one?
#1010 [10:19] <hi> Please can someone help me with no password reset email after I requested for one?
#1011 [10:19] <hi> Please can someone help me with no password reset email after I requested for one?
#1012 [10:19] <hi> Please can someone help me with no password reset email after I requested for one?
#1013 [10:19] * Absol kicked hi from #minecrafthelp (Reason: i :Stop spamming)
#1014 [10:19] <Tr0macs> I have a problem. I get the new minecraft launcher today and i can't play anymore the version 1.8 but i can ply each other version. Can anyone help me?
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#1016 [10:19] <hi> Please can someone help me with no password reset email after I requested for one?
#1017 [10:19] <hi> Please can someone help me with no password reset email after I requested for one?
#1018 [10:19] <hi> Please can someone help me with no password reset email after I requested for one?
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#1020 [10:21] <Tr0macs> I have a problem. I get the new minecraft launcher today and i can't play anymore the version 1.8 but i can ply each other version. Can anyone help me?
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#1023 [10:24] <Tr0macs> I have a problem. I get the new minecraft launcher today and i can't play anymore the version 1.8 but i can ply each other version. Can anyone help me?
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#1027 [10:35] <zIamHacking> Minecraft crashes with an blank gameoutput after pressing the "Play" button what can I do ?
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#1030 [10:40] <jdogs> Does anybody know how to fix Minecraft launcher opening but not the game when hitting play just giving me and error
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#1032 [10:40] <zIamHacking> Minecraft crashes with an blank gameoutput after pressing the "Play" button
#1033 [10:41] <rhyssmeders> my friend keeps having a black screen but can hear their game sound when clicking play button, can anybody help?
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#1043 [10:48] <Asdram> Hello. Sorry for my English. I ask for your help because on August 1st, 2015 i had Minecraft Windows 10 Edition for free but since i changed Microsoft account of knocks I wanted to know if he would be possible of transferred the game on my other account?
#1044 [10:48] * Tanner [Tanner@notlogged] has joined #minecrafthelp
#1045 [10:49] <bradhig> how do you work mapcrafter? It keeps saving world doesn't exist. What is myworld in the cfg file. The directory name of the world or the world name in the game? Lazy programmer should have made it all gui not command line bs. command line is dead
#1046 [10:49] * Tanner is now known as Guest27371
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#1049 [10:50] <ModyGamer> hello
#1050 [10:50] <bradhig> is there a 3 mapmakering program for minecraft that isn't command line based
#1051 [10:50] <ModyGamer> im having a prolpem
#1052 [10:51] * Darkness_pvper [Darkness_pvper@notlogged] has joined #minecrafthelp
#1053 [10:51] <ModyGamer> that when i launch the launcher
#1054 [10:51] <ModyGamer> it crash
#1055 [10:51] <ModyGamer> i dont know the reason
#1056 [10:51] <Darkness_pvper> if i launch a laucher he will not start
#1057 [10:52] <ModyGamer> umm anyone is here ?
#1058 [10:52] <Darkness_pvper> i think there is no wan
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#1064 [10:53] <ModyGamer> as i said
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#1066 [10:53] <ModyGamer> i have a proplem
#1067 [10:53] <ModyGamer> i cant launch the launcher
#1068 [10:53] <Guest27371> hey! my screen is black when i launch the game. i have tried everything from deleting my .minecraft folder and reinstalling minecraft to reinstalling java... nothing works
#1069 [10:54] <Asdram> Hello. Sorry for my English. I ask for your help because on August 1st, 2015 i had Minecraft Windows 10 Edition for free but since i changed Microsoft account of knocks I wanted to know if he would be possible of transferred the game on my other account?
#1070 [10:54] <Voltazer> Whenever i press play in the launcher i receive a black screened minecraft tab
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#1072 [10:54] <ModyGamer_> hi
#1073 [10:55] <Guest27371> hey! my screen is black when i launch the game. i have tried everything from deleting my .minecraft folder and reinstalling minecraft to reinstalling java... nothing works
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#1076 [10:55] <Voltazer> Guest27371 I have the exact same problem i have even gone all out and reset my pc
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#1081 [10:57] <Guest27371> damn dude... atleast its not just me and i know not to do that now
#1082 [10:58] <Guest27371> i even went into my nvidia control panel to make sure sli was disabled because minecraft doesnt support sli
#1083 [10:58] <Guest27371> i even went into my nvidia control panel to make sure sli was disabled because minecraft doesnt support sli
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#1085 [10:59] <Guest27371> ive allocated 6 gigs of ram out of my 32 just to see if that was the problem with no luck
#1086 [10:59] <rhyssmeders> so nobody know how to fix the black screen problem??
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#1090 [11:00] <ModyGamer> heallo
#1091 [11:00] <ModyGamer> hello
#1092 [11:00] <ModyGamer> when i launch minecraft 1.8.9
#1093 [11:00] <ModyGamer> it just crash
#1094 [11:00] <ModyGamer> nad go to the (Name)OutPut
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#1096 [11:01] <AcerReturns> can any1 help me i cant start minecraft wth the new launcher
#1097 [11:01] <ModyGamer> man wtf where are the people that are supposed to help us
#1098 [11:01] <Guest27371> some one here may benifit from this, it didnt work for me though... launch minecraft in 1.8 version and make sure VBOs is disabled
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#1101 [11:02] <TechNOgolomB> http://paste.ubuntu.com/23941908/
#1102 [11:02] <ModyGamer> where are these guys
#1103 [11:03] <Guest27371> i think its just community based, as in the only help we get is if other people who r here know the answere
#1104 [11:04] <ModyGamer> https://paste.ubuntu.com/23941944/
#1105 [11:04] <ModyGamer> arent there another #
#1106 [11:04] <rhyssmeders> yeah, unfortunately nobody knows how to fix it :/
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#1109 [11:06] <pie_flavor> Guest27371: no, there's staff, they're all just doing things because it's 9 in the morningl
#1110 [11:06] <pie_flavor> including me
#1111 [11:06] <Guest27371> im confused that this many people have this problem and no one knows how to fix it yet
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#1113 [11:06] <ModyGamer> pie flower
#1114 [11:06] <ModyGamer> can you help me ?
#1115 [11:06] <ModyGamer> https://paste.ubuntu.com/23941944/
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#1117 [11:06] <pie_flavor> Guest27371: people don't come here because they know how to fix problems, they come here because they don't know how to fix problems
#1118 [11:07] <Guest27371> ive been stuck on black screen for 3 days, just found this place
#1119 [11:07] <ModyGamer> pie flower ?
#1120 [11:07] <TechNOgolomB> ech... this problem is terribly stubborn. well, thanks for your help
#1121 [11:07] <pie_flavor> ModyGamer: i know the issue, but i'm not at home so i don't have the link
#1122 [11:08] <pie_flavor> hang on while i find it
#1123 [11:08] <rhyssmeders> is it the nvidia hotfix thing?
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#1125 [11:08] <Guest27371> just make sure "black screen fix" is always at the bottom, incase a staff member shows up lol
#1126 [11:08] <ModyGamer> ok
#1127 [11:08] <pie_flavor> rhyssmeders: ye
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#1129 [11:08] <jdogs> Does anybody know how to fix the problem in Minecraft the launcher opens fine but when I hit play it doesn't open and says completely ignored arguments. When I go to launcher log after after it fails it says game ended with bad state (exit code -1073740791) anyone know how to fix
#1130 [11:09] <pie_flavor> both jdogs and ModyGamer: download and install http://nvidia.custhelp.com/app/answers/detail/a_id/4378/~/geforce-hot-fix-driver-version-378.57
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#1132 [11:09] <broforce> i had the problem where i need to have my graphics driver updated? what the hell do i do?
#1133 [11:09] <pie_flavor> it's a bug in the latest version of the nvidia drivers
#1134 [11:09] <ModyGamer> ok ty
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#1136 [11:09] <ModyGamer> alot
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#1138 [11:09] <TechNOgolomB> emm... guys? I'm Polish. but I a little speaking in Eanglish
#1139 [11:10] <broforce> i had the problem where i need to have my graphics driver updated? what the hell do i do?
#1140 [11:10] <broforce> because it says it is out of date
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#1143 [11:12] <CoDeX_5> i had the problem where i need to have my graphics driver updated? what the hell do i do?
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#1145 [11:13] <Guest27371> nvidia drivers or amd
#1146 [11:13] <Voltazer> I found a fix!
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#1148 [11:13] <Voltazer> FOUND IT BOIIS
#1149 [11:13] <Guest27371> please tell!!!
#1150 [11:13] <Voltazer> JUst follow this kids instructions https://www.youtube.com/watch?v=beATkRdIRzA
#1151 [11:13] <CoDeX_5> i had the problem where my graphics driver is out dated what do i do
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#1153 [11:14] <Voltazer> Can't believe it actually worked
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#1155 [11:14] <Lordrex_LP> wie geht das neue minecraft
#1156 [11:15] <Lordrex_LP> ?????
#1157 [11:15] <Lordrex_LP> Leute?
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#1159 [11:17] <Voltazer> https://www.youtube.com/watch?v=beATkRdIRzA THIS VIDEO IS A FIX FOR THOSE WHO RECEIVE A JAVA ERROR OR A BLACK SCREEN
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#1162 [11:18] <Guest27371> 100% works!!!!
#1163 [11:18] <gp_> minecraft crashes in win 7 - says graphics driver needs update but is updated. here is link to dxdiag: http://paste.ubuntu.com/23941955/
#1164 [11:18] <Voltazer> Great!
#1165 [11:18] <Guest27371> black screen is fixed!
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#1167 [11:20] <Guest27371> for person having driver issues go HERE https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0ahUKEwjGr4Ch_fvRAhXB1CYKHX6rCq8QFggiMAI&url=http%3A%2F%2Fwww.nvidia.com%2FDownload%2Findex.aspx%3Flang%3Den-us&usg=AFQjCNF5suiuktAvyiebNwKuOuIvvsUaBw&sig2=K54BN75QoSOIv9z8ISy-og
#1168 [11:20] <rhyssmeders> Guest27371 by following that video?
#1169 [11:20] <rhyssmeders> oh never mind
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#1172 [11:20] <Guest27371> for person having driver issues go HERE https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0ahUKEwjGr4Ch_fvRAhXB1CYKHX6rCq8QFggiMAI&url=http%3A%2F%2Fwww.nvidia.com%2FDownload%2Findex.aspx%3Flang%3Den-us&usg=AFQjCNF5suiuktAvyiebNwKuOuIvvsUaBw&sig2=K54BN75QoSOIv9z8ISy-og
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#1182 [11:24] <Anna0172> http://paste.ubuntu.com/23942157/
#1183 [11:25] <Anna0172> i cant go in minecraft can someone help?
#1184 [11:26] <NexuHD> Why I don´t can start minecraft, the game is crash all time, pls help?
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#1186 [11:30] <gp_> tried to install a driver but says cannot find compatible graphics hardware.
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#1188 [11:31] <gp_> http://paste.ubuntu.com/23941955/
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#1192 [11:33] <Kingu> yo
#1193 [11:33] <Anna0172> i have got problems with minecraft
#1194 [11:33] <Kingu> ok*
#1195 [11:33] <Anna0172> i can't instal the program
#1196 [11:34] <Kingu> I can't acees to my files
#1197 [11:34] <Anna0172> i have to update my graphics driver
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#1200 [11:34] <Anna0172> but i dont how i have tot do this .please help
#1201 [11:35] <NexuHD> Why I don´t can start minecraft, the game is crash all time, pls help?
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#1211 [11:53] <_Zielony_> I can't see skins. In singleplayer and in multiplayer. I see deafult skins on all versions. I tried to reinstall game and java. I tried to delete .minecraft . Nothing.
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#1216 [11:58] <jamesbros15> hello my minecraft wont load can someone help?
#1217 [11:59] <thgilfodrol> what happens when you try?
#1218 [12:00] <jamesbros15> crash report
#1219 [12:00] <thgilfodrol> ??> jamesbros15 launcher/crash-log
#1220 [12:00] <Absol> jamesbros15: We need to see your crash log, which appears after a crash.
#1221 [12:00] <Absol> jamesbros15: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1222 [12:00] <jamesbros15> http://paste.ubuntu.com/23942396/
#1223 [12:01] <jamesbros15> Absol is that good?
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#1225 [12:02] <thgilfodrol> jamesbros15: seems like an error with the texture pack
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#1227 [12:02] <thgilfodrol> jamesbros15: try removing the texture pack from your resource packs folder in your .minecraft folder and run the game again
#1228 [12:02] <jamesbros15> yeah i tried to install but accidently whilr playinh
#1229 [12:03] <thgilfodrol> ??> jamesbros15 win/.minecraft
#1230 [12:03] <Absol> jamesbros15: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#1231 [12:03] <jamesbros15> playing*
#1232 [12:04] <jamesbros15> what is Win+R?
#1233 [12:05] <_Zielony_> Hi. I can't see skins. In singleplayer and in multiplayer. I see deafult skins (Steve and Alex) on all versions. I tried to reinstall game and java. I tried to delete .minecraft . Nothing.
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#1235 [12:08] <jamesbros15> what do i have to do Absol?
#1236 [12:10] <jamesbros15> nvm i got it
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#1249 [12:34] <wolk345> Help Me! Error: java.lang.NullPointerException: group
#1250 [12:34] <wolk345> Help Me! Error: java.lang.NullPointerException: group
#1251 [12:34] <wolk345> Help Me! Error: java.lang.NullPointerException: group
#1252 [12:34] <wolk345> Help Me! Error: java.lang.NullPointerException: group
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#1254 [12:34] <wolk345> Help Me! Error: java.lang.NullPointerException: group
#1255 [12:34] * Absol kicked wolk345 from #minecrafthelp (Reason: olk345 :Stop spamming)
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#1263 [12:40] <Reblire> on my minecraft it says i need to update my graphics drivers and i dont know what to do
#1264 [12:40] <mattym> ??> Reblire win/dxdiag
#1265 [12:40] <Absol> Reblire: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1266 [12:41] <Reblire> i have already done that
#1267 [12:42] <mattym> Reblire, Then can you provide the link.
#1268 [12:42] <Reblire> yes
#1269 [12:43] * Rhys [Rhys@notlogged] has joined #minecrafthelp
#1270 [12:43] <Rhys> hello
#1271 [12:43] <Reblire> hey
#1272 [12:43] <Rhys> so
#1273 [12:43] <Rhys> i have an old minecraft account
#1274 [12:44] <Rhys> but i dont know the email to it
#1275 [12:44] <mattym> ??> Rhys account/send-email
#1276 [12:44] <Absol> Rhys: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1277 [12:44] * XJACHO_GAME [XJACHO_GAME@notlogged] has joined #minecrafthelp
#1278 [12:44] <Absol> Rhys: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1279 [12:45] <Rhys> so i want to change it but it just keeps migrate but i dont know my email to do it
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#1281 [12:46] <mattym> Rhys, Read the info Absol wrote, you will need to contact Mojang for that issue.
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#1283 [12:46] <Rhys> but i need it no
#1284 [12:46] <Rhys> w
#1285 [12:46] <mattym> Rhys, There is nothing anyone here can do to help with that.
#1286 [12:46] <Rhys> why
#1287 [12:47] <GreyVulpine> Rhys - Nobody here works for Mojang. We have no access to account information that Mojang would have
#1288 [12:47] <Reblire> it doesnt work for me
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#1290 [12:48] <Rhys> i hate this stupid game im just gonna play roblox
#1291 [12:48] <mattym> Reblire, Follow the instructions you were linked, get me the link/URL it has you create.
#1292 [12:49] <Rhys> huuuuughghghghghghghghghgggghghghghghgghghghjgjhghghjhghghgghhggh
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#1294 [12:49] <Rhys> hmd
#1295 [12:49] <Rhys> h
#1296 [12:49] <Rhys> ty
#1297 [12:49] * Absol kicked Rhys from #minecrafthelp (Reason: hys :Stop spamming)
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#1300 [12:51] <LOTS_OF_PYRO> Hi I'm having Game Launch Issues
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#1302 [12:52] <mattym> LOTS_OF_PYRO, What happens when you try?
#1303 [12:53] * bomuaz [bomuaz@notlogged] has joined #minecrafthelp
#1304 [12:53] <LOTS_OF_PYRO> I click on "PLAY" and then The Game output pops up with "Completely ignored arguments: [--nativeLauncherVersion, 1206]"
#1305 [12:53] <bomuaz> i have acoount by name bomuaz .. email bomuaz@hotmail.com
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#1307 [12:54] <mattym> ??> LOTS_OF_PYRO launcher/log
#1308 [12:54] <Absol> LOTS_OF_PYRO: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1309 [12:54] <Absol> LOTS_OF_PYRO: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1310 [12:54] <bomuaz> somehow i find the email changed to another email?
#1311 [12:54] <mattym> bomuaz, Did you get an email saying it was?
#1312 [12:54] <bomuaz> yea it was russian email the guy who stol it
#1313 [12:55] <LOTS_OF_PYRO> Here's my Launcher Log http://paste.ubuntu.com/23942714/
#1314 [12:55] <mattym> bomuaz, Did you try the dispute link included in that email?
#1315 [12:55] <mattym> LOTS_OF_PYRO, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#1316 [12:56] <bomuaz> it tell me Invalid token
#1317 [12:56] <mattym> ??> bomuaz account/send-email
#1318 [12:56] <Absol> bomuaz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1319 [12:56] <Absol> bomuaz: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1320 [12:56] <mattym> bomuaz, You will need to do the instructions Absol wrote in order to contact Mojang for that issue.
#1321 [12:57] <LOTS_OF_PYRO> OK I'm currently downloading and installing that Driver
#1322 [12:57] <bomuaz> why i have to download the driver?
#1323 [12:58] <mattym> bomuaz, Only read the messages that start with your name, read what Absol wrote to you
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#1327 [13:00] <ZIGAN1> hey
#1328 [13:00] <ZIGAN1> my game wont start
#1329 [13:01] <LOTS_OF_PYRO> So after I do this driver update I should be able to run Minecraft as I was able to before?
#1330 [13:01] * ZIGAN1 [ZIGAN1@notlogged] has quit. (Client Quit)
#1331 [13:02] <mattym> LOTS_OF_PYRO, Yes
#1332 [13:02] <LOTS_OF_PYRO> Thank you for the support
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#1334 [13:05] * LOTS_OF_PYRO [LOTS_OF_PYRO@notlogged] has quit. (Ping timeout: 180 seconds)
#1335 [13:18] * GhostHit_TL [GhostHit_TL@notlogged] has joined #minecrafthelp
#1336 [13:18] <GhostHit_TL> HELLO?
#1337 [13:20] <GhostHit_TL> Running a minecraft opens a blank window
#1338 [13:25] <GhostHit_TL> HELP ME PLEASE
#1339 [13:30] * KIP [KIP@notlogged] has joined #minecrafthelp
#1340 [13:31] <KIP> im currently trying to put togehter a modpack whit some friends, i know this isent a walk in the park. Is there a way to figure out what mods works togehter?
#1341 [13:32] <mattym> ??> KIP mods
#1342 [13:32] <Absol> KIP: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1343 [13:33] <mattym> GhostHit_TL, What exactly happens when you try to start it?
#1344 [13:33] * Soltimus [Soltimus@notlogged] has joined #minecrafthelp
#1345 [13:33] <Soltimus> hi
#1346 [13:33] <KIP> thank you absol.
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#1348 [13:33] <Soltimus> i installed the new minecraft launcher and it doesnt work
#1349 [13:34] * Soltimus [Soltimus@notlogged] has quit. (Client Quit)
#1350 [13:34] * Soltimus [Soltimus@notlogged] has joined #minecrafthelp
#1351 [13:34] <Soltimus> i installed the new minecraft launcher and it doesnt work
#1352 [13:34] <Soltimus> i tryed everything like uninstalling the old one and minecraft at all i tried EVERYTHING
#1353 [13:34] <Soltimus> +
#1354 [13:35] <mattym> Soltimus, What happens when you try to run it?
#1355 [13:35] <Soltimus> it says, that there is an error
#1356 [13:35] <mattym> Soltimus, What error?
#1357 [13:35] <Soltimus> that it isnt able to save the version
#1358 [13:36] <mattym> Soltimus, Try restarting the computer, then running it again.
#1359 [13:36] <Soltimus> thx XD pro admin tipps
#1360 [13:36] <Soltimus> no really i didnt tried it yet
#1361 [13:36] <Soltimus> but it sounds dump ... or maybe i am dump
#1362 [13:36] <Soltimus> fuck it
#1363 [13:36] <Absol> Soltimus: Please keep it civil
#1364 [13:37] <Soltimus> yeah sry. ill be back after restarting if it still doesnt work
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#1366 [13:37] * LOTS_OF_PYRO [LOTS_OF_PYRO@notlogged] has joined #minecrafthelp
#1367 [13:38] <Voltazer> Is there anyone with a java or black screen problem?
#1368 [13:38] <Voltazer> That needs help?
#1369 [13:38] <LOTS_OF_PYRO> Is there a way I can do a Preset Configuration for my Single Player Creative Mode to have no Mobs/Animals/Clouds/24/7 Daylight?
#1370 [13:38] <mattym> Voltazer, What is the problem you are having?
#1371 [13:39] <mattym> LOTS_OF_PYRO, Clouds can be turned off in the video settings.
#1372 [13:39] * Ben_ [Ben_@notlogged] has joined #minecrafthelp
#1373 [13:39] <mattym> LOTS_OF_PYRO, The rest should be able to be done via the gamerule commands http://minecraft.gamepedia.com/Commands#gamerule
#1374 [13:40] * Soltimus [Soltimus@notlogged] has joined #minecrafthelp
#1375 [13:40] <Soltimus> hey there. im here again with my problem
#1376 [13:40] <Ben_> i keep getting an error with the new launcher
#1377 [13:40] <Soltimus> hey Ben_
#1378 [13:40] <Soltimus> me2 :P
#1379 [13:40] * Voltazer [Voltazer@notlogged] has quit. (Quit: Web client closed)
#1380 [13:40] <mattym> Soltimus, Is it giving the error with the same file or a different one this time?
#1381 [13:40] <mattym> Ben_, What error?
#1382 [13:40] <Soltimus> different one
#1383 [13:40] <LOTS_OF_PYRO> Is there a way I can do all these Game Rules in my Launch Options before Making my World?
#1384 [13:41] <Ben_> it says Unable to save download. twitch-external-platform-4.5-natives-windows-32.jar
#1385 [13:41] <Soltimus> everytime i try it its a different one i think
#1386 [13:41] <mattym> Soltimus, Completely close the launcher, then try starting it again a few times, see if anything different happens.
#1387 [13:41] <Soltimus> k ._.
#1388 [13:41] <mattym> Ben_, Try the same instructions ^
#1389 [13:41] * Soltimus [Soltimus@notlogged] has quit. (Client Quit)
#1390 [13:41] <mattym> LOTS_OF_PYRO, No
#1391 [13:41] <Ben_> i will try that for the 5th time
#1392 [13:41] * LOTS_OF_PYRO [LOTS_OF_PYRO@notlogged] has quit. (Client Quit)
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#1394 [13:42] <Soltimus> ah no. now its always the es_UY.lang file
#1395 [13:42] <mattym> Soltimus, Does it list where its trying to save them in the error?
#1396 [13:43] <Soltimus> yeah
#1397 [13:43] <Ben_> now it says unknown version... how can i switch back to the old launcher? the new one is horrible
#1398 [13:43] <Soltimus> but after following the way i see that the file doesnt even exist
#1399 [13:43] <mattym> Soltimus, Go to the folder its trying to access, delete it manually, then try running the launcher again
#1400 [13:43] <Ben_> all my versions were fine until this new buggy launcher came out
#1401 [13:44] <mattym> Ben_, What version are you trying to launch?
#1402 [13:45] <Ben_> my forge version with my mods, they worked on the better launcher until you changed it
#1403 [13:45] <Soltimus> oh my java uis updating maybe after the update it works
#1404 [13:45] <mattym> Ben_, We dont assist with mods here.
#1405 [13:45] <Ben_> well the new launcher broke my game, how do i revert back to the old launcher?
#1406 [13:46] <Soltimus> XD u cant
#1407 [13:46] <mattym> Ben_, Cant.
#1408 [13:46] <Ben_> thanks for breaking my game
#1409 [13:46] <Soltimus> the new launcher doesnt even look bad its except the skinbilitys bad at all :(
#1410 [13:46] <Ben_> i dont even like the launcher
#1411 [13:46] <Soltimus> me2
#1412 [13:48] * PAndy1000 [PAndy1000@notlogged] has joined #minecrafthelp
#1413 [13:48] <Soltimus> the old one was so easy to check by one look it was great at all
#1414 [13:48] <mattym> All the same info is there. If it was set up properly to begin with, you wouldn't have an issue.
#1415 [13:49] <PAndy1000> um i need to change my seurity questions but i cant i have tryed all the links can i get it done threw here
#1416 [13:49] <mattym> PAndy1000, Have you tried the info on this page https://help.mojang.com/customer/portal/articles/2598286-resetting-security-questions
#1417 [13:50] <PAndy1000> ill try
#1418 [13:51] <Ben_> why force us to use a broken launcher anyway?
#1419 [13:52] <mattym> Ben_, Not broken.
#1420 [13:52] <PAndy1000> i tryed the lik but once agian will not work
#1421 [13:53] <mattym> PAndy1000, Then follow the rest of the info on the page to contact support.
#1422 [13:53] <Ben_> it is broken, things were fine until you made us update
#1423 [13:53] <Ben_> it says this Unable to save download. twitch-external-platform-4.5-natives-windows-32.jar Name: twitch-external-platform-4.5-natives-windows-32.jar URL: https://libraries.minecraft.net/tv/twitch/twitch-external-platform/4.5/twitch-external-platform-4.5-natives-windows-32.jar Error details: Attempting to move successful download to C:/Users\user\AppData\Roaming\.minecraft\libraries\tv/twitch/twitch-external-platform/4.
#1424 [13:54] <mattym> Ben_, 1) No one here works for Mojang, and didnt force you to do anything, 2) Preserving modded setups are not Mojangs concern, 3) I had no issues with any profile after the update.
#1425 [13:54] <mattym> Ben_, Try loading the current vanilla 1.11.2
#1426 [13:54] * Soltimus [Soltimus@notlogged] has joined #minecrafthelp
#1427 [13:55] <Soltimus> okay im so done could PLS someone help me. my mc still doesnt work at always says while trying to download it, that, any time another file, isnt able to be saved
#1428 [13:55] <Ben_> i want to play 1.8.9 not 1.11.2 and i just tried vanilla 1.8.9 and still got the same message
#1429 [13:55] <Soltimus> i tried it with every version too
#1430 [13:55] <Soltimus> @Absol do u have any idea
#1431 [13:56] <Soltimus> or mattym
#1432 [13:57] <mattym> Ben_, As the message for the channel says, we only support the current release, try with that one.
#1433 [13:57] <Soltimus> he tried
#1434 [13:57] <Soltimus> but i didnt work
#1435 [13:57] <mattym> Soltimus, Try right clicking the launcher and selecting Run as Admin.
#1436 [13:58] <PAndy1000> ya can i get in contact over phone with mojong help
#1437 [13:58] <Soltimus> same problem mattym
#1438 [13:59] <PAndy1000> can i get in a phone call or somethign with mojong cuz all of this i have already tryed
#1439 [13:59] <Soltimus> me2
#1440 [13:59] <Soltimus> and i still have the same problem
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#1442 [14:02] * leo__ [leo__@notlogged] has quit. (Client Quit)
#1443 [14:02] <mattym> PAndy1000, No read the info about contacting support
#1444 [14:02] <mattym> Soltimus, Ok, do you know how to get to the .minecraft folder?
#1445 [14:02] <Soltimus> YES
#1446 [14:03] <Soltimus> i play it since the 1.0 and i am working everyday with mods versions resourcepacks and so on
#1447 [14:03] <mattym> Soltimus, In that folder, delete everything except the saves folder. Then navigate to C:\Program Files (x86)\Minecraft and delete everything within
#1448 [14:04] <mattym> Soltimus, Use the installer from minecraft.net/download to then either Install or Repair
#1449 [14:04] <mattym> try launching the game again after
#1450 [14:04] <Soltimus> thx i try
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#1452 [14:06] * Ben_ [Ben_@notlogged] has quit. (Quit: Web client closed)
#1453 [14:08] <Soltimus> mattym
#1454 [14:08] * PAndy1000 [PAndy1000@notlogged] has quit. (Quit: Web client closed)
#1455 [14:08] <Soltimus> .-.
#1456 [14:08] <Soltimus> ...
#1457 [14:08] <Soltimus> ... still doesnt work
#1458 [14:08] <Soltimus> same problem
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#1460 [14:09] * Torrehh [Torrehh@notlogged] has quit. (Client Quit)
#1461 [14:10] <mattym> ??> Soltimus tools/hjt
#1462 [14:10] <Absol> Soltimus: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1463 [14:10] <Absol> Soltimus: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1464 [14:10] <Soltimus> thx
#1465 [14:10] <Soltimus> ^-^
#1466 [14:12] <Soltimus> http://paste.ubuntu.com/23943146/
#1467 [14:13] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#1468 [14:14] <mattym> Soltimus, Uninstall both Avast, and Bytefence. Then restart your PC, check the game, if it works, reinstall only the latest Avast.
#1469 [14:14] <Soltimus> k
#1470 [14:14] <Soltimus> ...
#1471 [14:14] <Soltimus> ill try it
#1472 [14:14] <Soltimus> see u
#1473 [14:15] * kimco [kimco@notlogged] has joined #minecrafthelp
#1474 [14:15] <Soltimus> wait, then ill have no virus defender anymore?
#1475 [14:15] * alexiswojak [alexiswojak@notlogged] has joined #minecrafthelp
#1476 [14:16] <mattym> Soltimus, Avast breaks when installed with something else and Bytefence is not very good, remove both and restart the PC, check the game
#1477 [14:16] * alexiswojak [alexiswojak@notlogged] has quit. (Client Quit)
#1478 [14:16] <kimco> why can't i get the new version of minecraft
#1479 [14:16] <mattym> Soltimus, If it works, reinstall Avast only.
#1480 [14:16] <Soltimus> k :) thx
#1481 [14:16] <mattym> kimco, Which version do you have?
#1482 [14:16] * AXEL_ [AXEL_@notlogged] has joined #minecrafthelp
#1483 [14:16] <kimco> the last versio i think i wont tell me
#1484 [14:16] * Noxz_ [Noxz_@notlogged] has joined #minecrafthelp
#1485 [14:16] <Noxz_> i need help
#1486 [14:17] <mattym> kimco, It should say the version number
#1487 [14:17] <mattym> Noxz_, Explain the issue.
#1488 [14:17] <Noxz_> did you speak spanish?
#1489 [14:17] <mattym> ??> Noxz_ lang/es
#1490 [14:17] <Absol> Noxz_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1491 [14:17] <Absol> Noxz_: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1492 [14:17] * AXEL_ [AXEL_@notlogged] has left #minecrafthelp
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#1494 [14:19] <kimco> well i logged onto minecraft and it updated and it has a new log in screen. and it says that i have to download the new version. but whenever i try tat it says this - unable to save download.client-1.7.xml
#1495 [14:19] <Noxz_> Does not let me enter the minecraft because it tells me something that I have to fix the problem but I do not understand, and I do not know what to do
#1496 [14:19] <mattym> Noxz_, Did you click the button that said fix on it?
#1497 [14:19] <Noxz_> yes
#1498 [14:20] <mattym> Noxz_, Did you follow the instructions?
#1499 [14:20] <mattym> ??> kimco tools/hjt
#1500 [14:20] <Absol> kimco: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1501 [14:20] <Absol> kimco: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1502 [14:20] * pattyb [pattyb@notlogged] has joined #minecrafthelp
#1503 [14:20] <pattyb> hey how do i start a server on a mac?
#1504 [14:21] <mattym> ??> pattyb mp/server-setup
#1505 [14:21] <Absol> pattyb: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1506 [14:21] <mattym> pattyb, The page Absol linked should have all that info.
#1507 [14:22] <pattyb> thanks! you guys were super quick to respond too thank you!
#1508 [14:22] <Noxz_> i dont know how to update the graphics dirvers
#1509 [14:22] * Ringsin [Ringsin@notlogged] has joined #minecrafthelp
#1510 [14:22] <Noxz_> drivers*
#1511 [14:22] <kimco> accept what it doesn't say anything like that
#1512 [14:22] <kimco> it just goes to the new screen
#1513 [14:23] <mattym> ??> Noxz_ win/dxdiag
#1514 [14:23] <Absol> Noxz_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1515 [14:23] <Ringsin> Hi, minecraft close with that error Process closed with exit code -1073740791
#1516 [14:23] <mattym> Noxz_, You need to follow the instructions on the page Absol linked. Get me the link/URL it has you create.
#1517 [14:23] <mattym> Ringsin, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#1518 [14:23] <Ringsin> Oh thanks!!
#1519 [14:24] * SixTale13 [SixTale13@notlogged] has joined #minecrafthelp
#1520 [14:24] <Ringsin> only install? not repair other drivers? Srry for my english
#1521 [14:24] <SixTale13> i need help
#1522 [14:24] <mattym> Ringsin, It should just ask you to install it.
#1523 [14:24] <mattym> Ringsin, It should just ask you to install it.
#1524 [14:24] * AXEL_ [AXEL_@notlogged] has left #minecrafthelp
#1525 [14:24] <mattym> SixTale13, Explain the problem.
#1526 [14:24] <kimco> now i can't even get on the scren anymore
#1527 [14:24] <SixTale13> The game directory is invalid or inaccessible. Error details: Access is denied Filename on disk: .minecraft Path: C:\Users\antki\AppData\Roaming\.minecraft Exists: directory
#1528 [14:24] * GORDO_ [GORDO_@notlogged] has joined #minecrafthelp
#1529 [14:25] <mattym> kimco, Did you read all of what Absol wrote? You needed to download the program that was linked.
#1530 [14:25] <SixTale13> mattym im getting an error in my minecraft
#1531 [14:25] <Ringsin> Thank you very much! i go to try
#1532 [14:25] * Soltimus [Soltimus@notlogged] has quit. (Ping timeout: 180 seconds)
#1533 [14:26] <SixTale13> help
#1534 [14:26] <mattym> ??> SixTale13 win/reinst
#1535 [14:26] <Absol> SixTale13: You may need to reinstall the locally installed files that Minecraft puts into place.
#1536 [14:26] <Absol> SixTale13: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1537 [14:26] <kimco> can't i looked at the website and i dont ave a windows icon it says to click and hold and press r but i dont have it
#1538 [14:26] <mattym> SixTale13, Try the instructions Absol wrote.
#1539 [14:26] * GORDO_ [GORDO_@notlogged] has quit. (Client Quit)
#1540 [14:26] <mattym> kimco, Only read the messages that start with your name. Here are the isntrcutions again
#1541 [14:26] <mattym> ??> kimco tools/hjt
#1542 [14:26] <Absol> kimco: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1543 [14:26] <Absol> kimco: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1544 [14:27] <SixTale13> how do i do that
#1545 [14:27] <mattym> SixTale13, Read the instrctions Absol wrote to you
#1546 [14:28] <SixTale13> how do i reinstall it
#1547 [14:28] <mattym> SixTale13, By following the instructions Absol wrote.
#1548 [14:29] * Noxz_ [Noxz_@notlogged] has quit. (Ping timeout: 180 seconds)
#1549 [14:29] <kimco> i wnt to the ebsite and clicked except but it said i had to download it. i tried many times but my computer keeps regecting it if it helps i have an asus computer and windows
#1550 [14:29] <kimco> windows 10
#1551 [14:29] <mattym> kimco, What web browser are you using?
#1552 [14:30] <SixTale13> can i get a chat with a one one one person
#1553 [14:30] <mattym> SixTale13, No
#1554 [14:30] * lucaike [lucaike@notlogged] has joined #minecrafthelp
#1555 [14:30] <kimco> internet explorer
#1556 [14:30] <kimco> why is it bad
#1557 [14:30] * lucaike [lucaike@notlogged] has quit. (Client Quit)
#1558 [14:30] <mattym> kimco, Try opening the download link in another.
#1559 [14:30] <kimco> browser how?
#1560 [14:31] <mattym> kimco, Do you have another browser?
#1561 [14:31] * SixTale13 [SixTale13@notlogged] has joined #minecrafthelp
#1562 [14:31] <kimco> no it wont let me download anything it was a miricle that i got any apps on here
#1563 [14:31] <SixTale13> can some one help me withis this error
#1564 [14:31] <SixTale13> The game directory is invalid or inaccessible. Error details: Access is denied Filename on disk: .minecraft Path: C:\Users\antki\AppData\Roaming\.minecraft Exists: directory
#1565 [14:31] <mattym> kimco, Do you know what antivirus of firewall software is installed?
#1566 [14:32] <mattym> SixTale13, Read all the info Absol is going to write in the chat
#1567 [14:32] <mattym> ??> SixTale13 win/reinst
#1568 [14:32] <SixTale13> ok
#1569 [14:32] <Absol> SixTale13: You may need to reinstall the locally installed files that Minecraft puts into place.
#1570 [14:32] <Absol> SixTale13: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1571 [14:32] <kimco> it says avast free antivirus
#1572 [14:32] <mattym> kimco, Is anything else installed?
#1573 [14:32] * Xtwolf [Xtwolf@notlogged] has joined #minecrafthelp
#1574 [14:33] <kimco> yes but i have plenty space
#1575 [14:33] <Xtwolf> Hello
#1576 [14:33] <mattym> kimco, I mean another antivirus or firewall program. Or any parental control software.
#1577 [14:33] <Xtwolf> Anybody here from the support who could help me?
#1578 [14:33] <kimco> no i do not
#1579 [14:33] <mattym> Xtwolf, Explain the problem.
#1580 [14:34] <mattym> kimco, Try uninstalling Avast, then restarting the PC, after that check if the game works. If it does, reinstall the latest avast. If not come back to the chat.
#1581 [14:34] * Ringsin [Ringsin@notlogged] has quit. (Ping timeout: 180 seconds)
#1582 [14:34] <Xtwolf> Ok Im buying Minecraft right now and it's saying that a code will be at my email address
#1583 [14:34] <Xtwolf> but nothing came to my email
#1584 [14:35] <mattym> Xtwolf, Who is your email provider?
#1585 [14:35] <SixTale13> can i get on skype with some one it didnt work
#1586 [14:35] <mattym> SixTale13, No
#1587 [14:35] * ArianeSampaio[ [ArianeSampaio[@notlogged] has joined #minecrafthelp
#1588 [14:35] <Xtwolf> Hotmail
#1589 [14:35] <Xtwolf> Microsoft
#1590 [14:35] <mattym> SixTale13, Are you getting the same error?
#1591 [14:35] <SixTale13> yes
#1592 [14:35] <mattym> ??> Xtwolf account/email-missing
#1593 [14:35] <Absol> Xtwolf: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#1594 [14:35] <Absol> Xtwolf: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#1595 [14:35] <mattym> ??> SixTale13 tools/hjt
#1596 [14:35] <Absol> SixTale13: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1597 [14:35] <Absol> SixTale13: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1598 [14:36] <ArianeSampaio[> yes
#1599 [14:36] <Xtwolf> Ok then I will try gmail
#1600 [14:36] <ArianeSampaio[> [[ok[][
#1601 [14:36] * Xtwolf [Xtwolf@notlogged] has quit. (Client Quit)
#1602 [14:37] <ArianeSampaio[> arianesam[[p[aio[@gmai[l,[c[omm,net
#1603 [14:37] <mattym> ArianeSampaio[, If you have a problem please explain it.
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#1606 [14:38] <SixTale13> im getting an arror with the download you sent me
#1607 [14:38] <mattym> SixTale13, What does it say?
#1608 [14:39] <SixTale13> sup script error with hijack
#1609 [14:39] <mattym> SixTale13, Try it again.
#1610 [14:40] <SixTale13> i did
#1611 [14:41] <mattym> SixTale13, When does that error show up?
#1612 [14:42] <SixTale13> when i hit scan
#1613 [14:42] <mattym> SixTale13, Is there an option to hit ok or continue?
#1614 [14:43] <SixTale13> yes then it takes me to a viris protector site
#1615 [14:43] <mattym> SixTale13, What site?
#1616 [14:43] <SixTale13> http://free.antivirus.com/us/?function%3DfrmMain_Load%26params%3D%26errorno%3D68%26errortxtDevice+unavailable%26winver%3DWindows+NT+6%2E02%2E1008%26iever%3D9%2E11%2E14393%2E0%26hjtver%3D2%2E0%2E5
#1617 [14:44] <mattym> SixTale13, Are you sure you clicked the following link, and waited for it to start the download. https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1618 [14:44] * cris [cris@notlogged] has joined #minecrafthelp
#1619 [14:44] <mattym> SixTale13, Do not click anything else, just wait for it to start the download for you, then run the file it downloads.
#1620 [14:45] <cris> alguien habla español?
#1621 [14:45] <mattym> ??> cris lang/es
#1622 [14:45] <Absol> cris: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1623 [14:45] <SixTale13> i did
#1624 [14:46] <mattym> SixTale13, And when you run it, you selected "do a scan and save a log file"
#1625 [14:47] <SixTale13> i did then it says error script out of range
#1626 [14:47] <mattym> SixTale13, One moment
#1627 [14:47] <cris> hi, Logueo error on website, "UPS, an error prevented your request please try again." How to solve it?
#1628 [14:48] <mattym> ??> cris tools/hjt
#1629 [14:48] <Absol> cris: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1630 [14:48] <Absol> cris: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1631 [14:48] <mattym> SixTale13, Ok lets try with a different program
#1632 [14:48] <SixTale13> ok
#1633 [14:48] <mattym> ??> SixTale13 tools/otl
#1634 [14:48] <Absol> SixTale13: OldTimer's List-It is a replacement for HijackThis when more through diagnosis of the computer is needed. Run a scan (not a Quick Scan), wait for it to finish (may take 15 minutes or so), then a notepad window will pop up. Copy everything inside, and paste it on http://paste.ubuntu.com.
#1635 [14:48] <Absol> SixTale13: Download OTL here: http://oldtimer.geekstogo.com/OTL.exe
#1636 [14:48] <cris> ok, tanks!
#1637 [14:49] * Gusta_ [Gusta_@notlogged] has joined #minecrafthelp
#1638 [14:50] <Gusta_> i cant open my minecraft and stay saying "LOADING"
#1639 [14:51] <Gusta_> and im very sad for that
#1640 [14:51] <Gusta_> because i love minecraft
#1641 [14:51] * werter [werter@notlogged] has joined #minecrafthelp
#1642 [14:51] <mattym> Gusta_, Have you tried restarting the PC?
#1643 [14:52] <Gusta_> yes but dont happened anything
#1644 [14:53] <mattym> ??> Gusta_ launcher/open
#1645 [14:53] <Absol> Gusta_: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1646 [14:53] <mattym> Gusta_, Can you make the change Absol described?
#1647 [14:54] <Gusta_> inside minecraft?
#1648 [14:54] <mattym> Gusta_, In the launcher
#1649 [14:55] * Richaris [Richaris@notlogged] has joined #minecrafthelp
#1650 [14:55] <Gusta_> yes,but i cant open the launcher
#1651 [14:55] <mattym> ??> Gusta_ tools/hjt
#1652 [14:55] <Absol> Gusta_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1653 [14:55] <Absol> Gusta_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1654 [14:55] * Ben_ [Ben_@notlogged] has joined #minecrafthelp
#1655 [14:56] <Ben_> anyone know how to fix ths?
#1656 [14:56] <Ben_> Unable to save download. icon_32x32.png Name: icon_32x32.png URL: http://resources.download.minecraft.net/92/92750c5f93c312ba9ab413d546f32190c56d6f1f Error details: Attempting to move successful download to C:/Users\user\AppData\Roaming\.minecraft\assets\objects\92/92750c5f93c312ba9ab413d546f32190c56d6f1f The process cannot access the file because it is being used by another process Filename on disk: 88e0-2a5a-9493-31
#1657 [14:56] <mattym> Ben_, Are you trying the current version?
#1658 [14:58] * Brooke [Brooke@notlogged] has joined #minecrafthelp
#1659 [14:59] <Brooke> Hi, I was here last night, my minecraft launcher wont open, not sure if anyone is here from yesterday that tried to help me
#1660 [14:59] <mattym> Brooke, What happens when you try? Nothing at all, or is there any info it gives you?
#1661 [15:00] <Brooke> there was a native log, at first, but now nothing, it has the line that shows its open on the taskbar but doesnt open.
#1662 [15:01] <mattym> Brooke, Did you ever get the HJT report?
#1663 [15:01] <Brooke> not in the end, I can do that now.
#1664 [15:01] <mattym> ??> Brooke tools.hjt
#1665 [15:01] <mattym> ??> Brooke tools/hjt
#1666 [15:01] <Absol> Brooke: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1667 [15:01] <Absol> Brooke: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1668 [15:01] <Ben_> yes mattym, i tried the latest version and the version i want to play
#1669 [15:02] <SixTale13> how long will this scan take
#1670 [15:02] <Gusta_> have another way to resolve this??
#1671 [15:02] <Brooke> also, are you sure these HJT reports dont involve any sensative info?
#1672 [15:03] <mattym> Ben_, Ok, you need to go to your .minecraft folder, and remove everything but the saves folder. Then go to C:\Program Files (x86)\Minecraft and remove everything from there.
#1673 [15:03] <mattym> Ben_, Then redownload the installer from minecraft.net/download run it and choose to Install or Repair, whichever option it gives you.
#1674 [15:03] <mattym> SixTale13, It can take a while.
#1675 [15:03] <mattym> Brooke, Yes
#1676 [15:03] * kevin_almeida123 [kevin_almeida123@notlogged] has joined #minecrafthelp
#1677 [15:03] <mattym> Gusta_, No
#1678 [15:04] <SixTale13> i need help is says my c: drive is not acceible
#1679 [15:05] <mattym> SixTale13, Hmm. All seems to be part of the same issue.
#1680 [15:05] <Brooke> mattym, do you mind if i somehow pm it to you? i dont want anyone else to be able to click it just in case :P
#1681 [15:05] <SixTale13> when the scan is done i will send you it
#1682 [15:05] <mattym> Brooke, It really doesnt matter
#1683 [15:05] * kevin_almeida123 [kevin_almeida123@notlogged] has quit. (Client Quit)
#1684 [15:06] <mattym> SixTale13, Something else on the computer is blocking those programs, its probably also whats blocking the Minecraft launcher.
#1685 [15:06] * spxc [spxc@notlogged] has joined #minecrafthelp
#1686 [15:06] <mattym> SixTale13, Do you know if there are any antivirus/firewall/parental-control programs installed?
#1687 [15:06] <Gusta_> im in doubt
#1688 [15:06] <Gusta_> im in doubt
#1689 [15:06] * spxc [spxc@notlogged] has left #minecrafthelp
#1690 [15:07] <Gusta_> my friend ask for you if you are hackers??
#1691 [15:07] <Brooke> I think i have the same problem as sixtale13
#1692 [15:07] <mattym> Gusta_, No
#1693 [15:08] * Spectro [Spectro@notlogged] has joined #minecrafthelp
#1694 [15:08] <mattym> Brooke, Doesnt seem so.
#1695 [15:08] <Gusta_> are you working for mojang or microsoft
#1696 [15:08] <Gusta_> ?
#1697 [15:08] <mattym> SixTale13, Hes having an access issue, from the info I can see, you had an issue with the launcher not opening at all
#1698 [15:08] <mattym> Gusta_, No, this is a volunteer run support channel.
#1699 [15:09] <Brooke> ah
#1700 [15:09] <Gusta_> ah ok
#1701 [15:09] <mattym> Brooke, Look, as you were told last night, you dont need to give us the info, but without it we cannot help.
#1702 [15:09] <Brooke> i will send it to you :)
#1703 [15:09] <Gusta_> bye guys
#1704 [15:09] <Brooke> okie, mattym, http://paste.ubuntu.com/23943497/
#1705 [15:09] * Spectro [Spectro@notlogged] has quit. (Client Quit)
#1706 [15:10] <Gusta_> wait i comming back later
#1707 [15:10] <mattym> ??> Brooke av/mcafee/uninstall
#1708 [15:10] <Absol> Brooke: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1709 [15:10] <Brooke> is that why its not working?
#1710 [15:10] <mattym> Brooke, McAfee is known to cause issues with the game, run the tool Absol linked.
#1711 [15:10] <Brooke> wow your quick xD
#1712 [15:10] <mattym> Brooke, After its made you restart, check the game again.
#1713 [15:10] <mattym> Brooke, If the game works, consider Avast
#1714 [15:10] <Brooke> thanks so much!
#1715 [15:10] <mattym> ??> Brooke av/avast
#1716 [15:11] <Absol> Brooke: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1717 [15:11] <mattym> Brooke, But make sure you install that after the tool has made you restart.
#1718 [15:13] * Gusta_ [Gusta_@notlogged] has quit. (Ping timeout: 180 seconds)
#1719 [15:14] <Brooke> again mattym, thank you alot!
#1720 [15:14] * R10Russia [R10Russia@notlogged] has joined #minecrafthelp
#1721 [15:14] * papercraft101 [papercraft101@notlogged] has joined #minecrafthelp
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#1723 [15:14] <papercraft101> so i added more ram but it says
#1724 [15:15] <papercraft101> Error occurred during initialization of VM Initial heap size set to a larger value than the maximum heap size
#1725 [15:15] * DesertGecko [DesertGecko@notlogged] has joined #minecrafthelp
#1726 [15:15] * Murilo_Plaayer [Murilo_Plaayer@notlogged] has joined #minecrafthelp
#1727 [15:15] <papercraft101> but i dont think its because i added too much ram because i have 1.4 gb available and i only added like 500 mb
#1728 [15:16] <GreyVulpine> papercraft101 - What did you set your jvm arguments to?
#1729 [15:16] <papercraft101> hang on
#1730 [15:16] * Murilo_Plaayer [Murilo_Plaayer@notlogged] has quit. (Client Quit)
#1731 [15:16] <papercraft101> -Xmx500M -Xms600M
#1732 [15:16] <DesertGecko> I have a problem i bought a minecraft card but it wont let me buy realms with it
#1733 [15:16] <GreyVulpine> You set your -Xms (initial RAM size) to 600 megs and your -Xmx (maximum RAM size) to 500 megs
#1734 [15:16] <GreyVulpine> papercraft101 - See the issue there?
#1735 [15:16] <papercraft101> og
#1736 [15:17] * SixTale13 [SixTale13@notlogged] has quit. (Ping timeout: 180 seconds)
#1737 [15:17] <papercraft101> i see
#1738 [15:17] <papercraft101> i thought it was the other way around
#1739 [15:17] <GreyVulpine> Nope
#1740 [15:17] <GreyVulpine> -Xms (think small), -Xmx (think Max
#1741 [15:17] * DesertGecko [DesertGecko@notlogged] has quit. (Client Quit)
#1742 [15:18] <papercraft101> i flipped it but it still says it
#1743 [15:18] <GreyVulpine> Full JVM arguments, please.
#1744 [15:18] * Brooke [Brooke@notlogged] has joined #minecrafthelp
#1745 [15:18] <papercraft101> -Xmx600M -Xms500M
#1746 [15:19] <Brooke> Hi again, Ive uninstalled mcafee and restarted and ive had no luck with my launcher.
#1747 [15:19] <GreyVulpine> Also, wouldn't hurt to copy the entirety of the error and post it to http://paste.ubuntu.com, then give us the URL to it
#1748 [15:19] <papercraft101> ik
#1749 [15:19] <papercraft101> but it was not that long
#1750 [15:19] <papercraft101> if it was like over 50 lines i would do that
#1751 [15:19] <GreyVulpine> papercraft101 - Please do that, let me see the error.
#1752 [15:19] <papercraft101> k
#1753 [15:19] * Pear [Pear@notlogged] has joined #minecrafthelp
#1754 [15:19] * hghg [hghg@notlogged] has joined #minecrafthelp
#1755 [15:20] * hghg [hghg@notlogged] has quit. (Client Quit)
#1756 [15:20] <GreyVulpine> papercraft101 - The full error report, it should be quite long
#1757 [15:20] * hghg [hghg@notlogged] has joined #minecrafthelp
#1758 [15:20] <papercraft101> i didnt get a crash report
#1759 [15:20] <papercraft101> tab
#1760 [15:21] <papercraft101> game output or launcherlog i cant remember
#1761 [15:21] <GreyVulpine> papercraft101 - Please give us the game output
#1762 [15:22] <papercraft101> http://paste.ubuntu.com/23943574/ its not that long somehow
#1763 [15:22] <GreyVulpine> That's the full error you get?
#1764 [15:22] <papercraft101> ya i copied the whole game output
#1765 [15:23] <Brooke> Hi again, Ive uninstalled mcafee and restarted my computer and ive had no luck with my launcher, it still wont open.
#1766 [15:23] <GreyVulpine> papercraft101 - What are you using to launch minecraft? What operating system are you on? And where are you editing the JVM arguments through?
#1767 [15:23] <GreyVulpine> Brooke - Do you get any error messages?
#1768 [15:23] <Brooke> nope nothing.
#1769 [15:24] <papercraft101> im on windows 8 or 8.1 i cant remember
#1770 [15:24] <Brooke> except a native log which i gave yesterday, which meant nothing.
#1771 [15:24] <GreyVulpine> Brooke - Can you give me any logs at all? Any other information?
#1772 [15:24] * Ben_ [Ben_@notlogged] has quit. (Quit: Web client closed)
#1773 [15:24] <GreyVulpine> papercraft101 - How exactly are you launching minecraft?
#1774 [15:24] <papercraft101> im using Minecraft Launcher 1.6.76
#1775 [15:25] <GreyVulpine> papercraft101 - And what are you using to modify the RAM arguments?
#1776 [15:25] <papercraft101> JVM Aurguments
#1777 [15:25] * hghg [hghg@notlogged] has quit. (Ping timeout: 180 seconds)
#1778 [15:25] <Brooke> there is literally nothing, I click minecraft icon, it has the line on the taskbar showing its open and just doesnt come up.
#1779 [15:25] <GreyVulpine> papercraft101 - Is -Xms500M and -Xmx600M the only things that are in your JVM arguments?
#1780 [15:25] <papercraft101> yes
#1781 [15:26] <GreyVulpine> Brooke - Have you tried uninstalling and reinstalling minecraft through the installer?
#1782 [15:26] <Brooke> Several times.
#1783 [15:26] <GreyVulpine> papercraft101 - Alright. Does minecraft work without specifying the JVM arguments?
#1784 [15:26] <GreyVulpine> Brooke - Tried the alternative launcher?
#1785 [15:26] <Brooke> Yup.
#1786 [15:27] <GreyVulpine> Brooke - And it doesn't work?
#1787 [15:27] <Brooke> tried everything.
#1788 [15:27] <Brooke> just doesnt work.
#1789 [15:27] <GreyVulpine> Brooke - Tried the .jar file?
#1790 [15:27] <papercraft101> do you mean delete the arguments?
#1791 [15:27] <Brooke> what do you mean?
#1792 [15:27] <GreyVulpine> papercraft101 - I mean, just uncheck the JVM arguments box
#1793 [15:27] <papercraft101> oh
#1794 [15:28] <papercraft101> ya it doesnt
#1795 [15:28] <GreyVulpine> Brooke - I'll take that as a no. There's a .jar file for the minecraft launcher found at: https://minecraft.net/en-us/download/alternative
#1796 [15:28] <Brooke> I will try, also theres nothing in my .minecraft folder rn
#1797 [15:28] <GreyVulpine> papercraft101 - Alright, let's check something real quick. Press your windows+Pause keys to bring up your system information window
#1798 [15:28] <Brooke> except launcher logs and launcher something else xD
#1799 [15:29] <GreyVulpine> Brooke - That's normal. The launcher doesn't run, it doesn't download files until you do.
#1800 [15:29] <GreyVulpine> papercraft101 - Let me know when you have it open
#1801 [15:29] <Brooke> ah this old .jar launcher xD soo old
#1802 [15:29] <GreyVulpine> It is, but it's something to try
#1803 [15:30] <Brooke> Okay, so it works. Only thing is, I would like to have the new launcher at some point, is there anything i can do?
#1804 [15:31] <papercraft101> i cant find the pause button i saw 1 on shift key doesnt work and f10 doesnt work
#1805 [15:32] * henderson [henderson@notlogged] has joined #minecrafthelp
#1806 [15:32] <GreyVulpine> Obviously, the new launcher is undergoing testing and refinement. We hope that issues like the launcher not opening will be addressed in future iterations, but we are never sure. If it keeps happening with the newer launchers, you're always welcome to come back for further help.
#1807 [15:32] <GreyVulpine> We may have some more idea of why it's happening, if it does
#1808 [15:32] * lceMan_13 [lceMan_13@notlogged] has joined #minecrafthelp
#1809 [15:33] <GreyVulpine> papercraft101 - Upper right of your keyboard should have a pause/break key
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#1811 [15:33] <Brooke> alright GreyVulpine, thanks for the help anyway. I might try and contact mojang and use the old launcher in the mean time!
#1812 [15:34] <papercraft101> its not there its delete
#1813 [15:34] <papercraft101> wierd
#1814 [15:34] <GreyVulpine> papercraft101 - Alright. laptop?
#1815 [15:35] * Yu_4 [Yu_4@notlogged] has joined #minecrafthelp
#1816 [15:35] <papercraft101> yes im on a laptop hp stream 13 i think
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#1818 [15:36] <GreyVulpine> papercraft101 - Wierd as heck keyboard layout, alright. Let's try this... Start menu, right click on Computer, go to properties
#1819 [15:37] <GreyVulpine> papercraft101 - See "Advanced System settings" on the left side?
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#1823 [15:40] <Yu_4> Hello, Im not able to start the multiplayer game modus. When I start I become the folliwing message: Failed to connect to the server. Internal exception:Java.lang.NullPointerException. What have I to do? Answers in german language are welcome.
#1824 [15:41] <papercraft101> yes i see it
#1825 [15:42] <GreyVulpine> papercraft101 - Go to "Advanced system settings", then under the "Advanced tab", click on the "Environment Variables" button
#1826 [15:43] <papercraft101> there done
#1827 [15:43] <GreyVulpine> papercraft101 - Then, with either the users or system variables, do you have a variable labeled: _JAVA_OPTIONS?
#1828 [15:47] <papercraft101> i must have a really wierd computer i dont see it
#1829 [15:48] <GreyVulpine> papercraft101 - That's fine, it's a variable that can be set that also limits RAM to java apps. If it's not there, it's not a problem.
#1830 [15:48] <papercraft101> oh
#1831 [15:49] * Superfan [Superfan@notlogged] has joined #minecrafthelp
#1832 [15:49] <GreyVulpine> papercraft101 - So, somewhere on your system, something is adding a java variable somewhere that's not playing nice.
#1833 [15:49] <papercraft101> k
#1834 [15:49] * Ben_ [Ben_@notlogged] has joined #minecrafthelp
#1835 [15:50] <GreyVulpine> papercraft101 - Happen to use any razer devices? Mice? game peripherals?
#1836 [15:51] <Superfan> I cannot join other groups. I have upgraded my internet speed to 250/50 and still can't join other groups. What can I do
#1837 [15:51] <papercraft101> i have a logitech mouse
#1838 [15:52] <Superfan> The system keeps trying to join then I have to exit the game
#1839 [15:52] <papercraft101> but i dont think so
#1840 [15:52] <GreyVulpine> Superfan - Why would your internet speed limit you from joining groups?
#1841 [15:52] * Ben_ [Ben_@notlogged] has quit. (Client Quit)
#1842 [15:52] <GreyVulpine> papercraft101 - Hmm. I'm running out of ideas to check here.
#1843 [15:52] <GreyVulpine> papercraft101 - How much RAM do you have on the computer?
#1844 [15:52] <papercraft101> 1.9 gb ish
#1845 [15:53] <Superfan> I was listening to a recommendation from another player. So it's now super fast
#1846 [15:55] <Yu_4> Hello, Im not able to start the multiplayer game modus. When I start I become the folliwing message: Failed to connect to the server. Internal exception:Java.lang.NullPointerException. What have I to do? Answers in german language are welcome.
#1847 [15:56] <Superfan> Has anyone else had issue with joining other groups.
#1848 [15:56] <mattym> Yu_4, Have you tried multiple servers?
#1849 [15:56] <mattym> Superfan, What happens when you try to join?
#1850 [15:56] <papercraft101> i dont think so
#1851 [15:57] <GreyVulpine> papercraft101 - Hmm.
#1852 [15:57] <GreyVulpine> ??> papercraft101 tools/hjt
#1853 [15:57] <Absol> papercraft101: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1854 [15:57] <Absol> papercraft101: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1855 [15:57] <Yu_4> yes
#1856 [15:57] <Superfan> It keeps me stuck on the loading screen. Then I have to exit the game after a long time
#1857 [15:57] <papercraft101> luckily i have that
#1858 [15:58] <mattym> Superfan, It never gives you an error?
#1859 [15:59] <Superfan> Is there some type of upgrade I should be performing regularly that I'm not aware of
#1860 [15:59] <mattym> Yu_4, What happens if you try to join this server in minecraft: mctest.ae97.net
#1861 [15:59] <mattym> Superfan, No
#1862 [15:59] * PLEASEHELPME [PLEASEHELPME@notlogged] has joined #minecrafthelp
#1863 [15:59] * PineappleLord [PineappleLord@notlogged] has joined #minecrafthelp
#1864 [15:59] * PLEASEHELPME [PLEASEHELPME@notlogged] has quit. (Client Quit)
#1865 [15:59] <mattym> Superfan, Does it ever give you an error, or do anything besides loading?
#1866 [15:59] <Superfan> It says connection was lost exiting to main menu
#1867 [16:00] <mattym> Superfan, What happens if you try to join this server in minecraft: mctest.ae97.net
#1868 [16:00] * BroskiBen [BroskiBen@notlogged] has joined #minecrafthelp
#1869 [16:00] <Yu_4> the message Failed to connect to the server. Internal exception:Java.lang.NullPointerException
#1870 [16:00] <PineappleLord> im trying to buy the game with a onevanilla visa card, but it just says error placing order
#1871 [16:00] <Superfan> I e never tried. I'm on a PlayStation 4
#1872 [16:00] <GreyVulpine> PineappleLord - You in the US?
#1873 [16:00] <PineappleLord> yeah
#1874 [16:01] <GreyVulpine> PineappleLord - Prepaid and debit cards like that usually don't work for purchases like this
#1875 [16:01] * Bro [Bro@notlogged] has joined #minecrafthelp
#1876 [16:01] <GreyVulpine> PineappleLord - Has to do with laws concerning international transactions.
#1877 [16:01] <PineappleLord> can i put in on a paypal account and do it?
#1878 [16:01] <BroskiBen> Hi, I'm on PC, Newest Version of Java, Windows 18 trying to start up default MC and I get the following message - - - - - - - Completely ignored arguments: [--nativeLauncherVersion, 1206] [22:00:48] [Client thread/INFO]: Setting user: Broski_Ben [22:00:49] [Client thread/WARN]: Skipping bad option: lastServer: [22:00:49] [Client thread/INFO]: LWJGL Version: 2.9.4
#1879 [16:01] <GreyVulpine> PineappleLord - That would work
#1880 [16:01] <mattym> Superfan, Oh, you will need to check with Sony support or check in the forums then
#1881 [16:01] <papercraft101> here http://paste.ubuntu.com/23943765/
#1882 [16:01] <PineappleLord> ill try that
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#1885 [16:01] <mattym> Superfan, We arent very familiar with the Console editions here.
#1886 [16:01] <mattym> ??> Yu_4 tools/hjt
#1887 [16:01] <Absol> Yu_4: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1888 [16:02] <Absol> Yu_4: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1889 [16:02] <mattym> ??> BroskiBen launcher/log
#1890 [16:02] <Absol> BroskiBen: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1891 [16:02] <Absol> BroskiBen: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1892 [16:02] <Superfan> Ok thanks guys. I appreciated the help
#1893 [16:02] <BroskiBen> Sorry, trhanks
#1894 [16:02] * samir [samir@notlogged] has joined #minecrafthelp
#1895 [16:03] <papercraft101> here is the link grey http://paste.ubuntu.com/23943765/
#1896 [16:03] <GreyVulpine> papercraft101 - Don't see anything in there that pops out at me as being a problem. Hmm.
#1897 [16:03] <papercraft101> hmm
#1898 [16:03] <BroskiBen> http://paste.ubuntu.com/23943774/ here ya go
#1899 [16:03] <papercraft101> wierd
#1900 [16:03] <samir> I have a crash report with java.lang.IllegalStateException: failed to create a child event loop
#1901 [16:03] <samir> any help?
#1902 [16:03] <BroskiBen> i've tried switching from non optifine to normal 1.11.2
#1903 [16:04] <mattym> BroskiBen, Read the info Absol wrote, we need the launcher log
#1904 [16:04] <BroskiBen> oh sorry my bad :)
#1905 [16:04] <mattym> samir, What antivirus/firewall software do you have installed?
#1906 [16:04] <Yu_4> mattym, I don`t understand
#1907 [16:04] <BroskiBen> Here ya go, sorry for the mix up http://paste.ubuntu.com/23943782/
#1908 [16:05] <mattym> Yu_4, Follow the instructions Absol wrote to you. There are multiple messages
#1909 [16:05] <GreyVulpine> papercraft101 - Could you try downloading the minecraft.jar from: https://minecraft.net/en-us/download/alternative
#1910 [16:05] <samir> NOD32 Antivirus
#1911 [16:05] <mattym> BroskiBen, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#1912 [16:05] <GreyVulpine> papercraft101 - don't run it directly, download it to a folder where you can get to
#1913 [16:05] <mattym> samir, Anything else?
#1914 [16:05] <BroskiBen> Thank you matty!
#1915 [16:06] <samir> No
#1916 [16:06] <mattym> samir, Try disabling it, then try the game again.
#1917 [16:06] <samir> Ok
#1918 [16:06] * lesser___dog [lesser___dog@notlogged] has joined #minecrafthelp
#1919 [16:06] <papercraft101> there
#1920 [16:07] * Thaike_Mods [Thaike_Mods@notlogged] has quit. (Ping timeout: 180 seconds)
#1921 [16:07] <lesser___dog> does anyone know how to get the new minecraft launcher
#1922 [16:07] <lesser___dog> it wont come for me
#1923 [16:07] <urielsalis> lesser___dog, you need to have luck
#1924 [16:08] <urielsalis> Its rolling out in 6% steps
#1925 [16:08] <lesser___dog> so i can't get it
#1926 [16:08] * ana [ana@notlogged] has joined #minecrafthelp
#1927 [16:08] <lesser___dog> is that what ur saying
#1928 [16:08] * shawnkilleur101 [shawnkilleur101@notlogged] has joined #minecrafthelp
#1929 [16:08] <urielsalis> You will eventually
#1930 [16:08] <lesser___dog> when
#1931 [16:08] <ana> mi game is crashed
#1932 [16:08] <papercraft101> so i clicked show in folder and moved it to another folder
#1933 [16:08] * shawnkilleur101 [shawnkilleur101@notlogged] has quit. (Client Quit)
#1934 [16:09] <mattym> lesser___dog, You will get it when its time for you to get it.
#1935 [16:09] <mattym> ??> ana launcher/crash-log
#1936 [16:09] <Absol> ana: We need to see your crash log, which appears after a crash.
#1937 [16:09] <Absol> ana: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1938 [16:09] <Yu_4> mattym, should I do anything else
#1939 [16:10] <mattym> Yu_4, I need the link/url the instructions had you make
#1940 [16:10] <urielsalis> ana, o/ from Cordoba
#1941 [16:10] <urielsalis> :P
#1942 [16:10] <papercraft101> now what
#1943 [16:10] <Yu_4> ok wait
#1944 [16:11] <ana> ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 06/02/17 18:58 Description: Failed to start game java.lang.NullPointerException at java.io.Reader.<init>(Unknown Source) at java.io.InputStreamReader.<init>(Unknown Source) at bp.a(SourceFile:64) at bp.a(SourceFile:100) at net.minecraft.client.Minecraft.a(SourceFile:252) at avv.a(SourceFile:56) at net.minecraft.client.Minecraft.run(SourceFile:507) at java.lang.Thread.run(Unknown Source)
#1945 [16:11] <mattym> ana, Please follow all the instructions Absol wrote.
#1946 [16:12] * lesser___dog [lesser___dog@notlogged] has quit. (Ping timeout: 180 seconds)
#1947 [16:12] <papercraft101> now what grey?
#1948 [16:12] <ana> ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 06/02/17 18:58 Description: Failed to start game java.lang.NullPointerException at java.io.Reader.<init>(Unknown Source) at java.io.InputStreamReader.<init>(Unknown Source) at bp.a(SourceFile:64) at bp.a(SourceFile:100) at net.minecraft.client.Minecraft.a(SourceFile:252) at avv.a(SourceFile:56) at net.minecraft.client.Minecraft.run(SourceFile:507) at java.lang.Thread.run(Unknown Source)
#1949 [16:12] * BroskiBen [BroskiBen@notlogged] has quit. (Ping timeout: 180 seconds)
#1950 [16:12] <mattym> ??> ana paste
#1951 [16:12] <Absol> ana: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1952 [16:12] * benjamin [benjamin@notlogged] has joined #minecrafthelp
#1953 [16:13] <papercraft101> hello?
#1954 [16:13] <ana> thanks
#1955 [16:13] <GreyVulpine> papercraft101 - Got the file downloaded?
#1956 [16:13] <papercraft101> yes
#1957 [16:13] <GreyVulpine> papercraft101 - Open up the command prompt by pressing your windows+R keys to bring up the run command. Type in: cmd and press enter.
#1958 [16:14] <GreyVulpine> papercraft101 - At the black command prompt, type in: java -Xms500M -Xmx600M
#1959 [16:14] <samir> I'm still having the same problem
#1960 [16:15] <GreyVulpine> papercraft101 - Press space after the last M in 600M, and click and drag the minecraft.jar file to it and press enter
#1961 [16:15] <mattym> ??> samir tools/hjt
#1962 [16:15] <Absol> samir: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1963 [16:15] <Absol> samir: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1964 [16:16] <papercraft101> it gave me that error
#1965 [16:16] <papercraft101> oh
#1966 [16:16] * ana [ana@notlogged] has quit. (Quit: Web client closed)
#1967 [16:16] <papercraft101> it says
#1968 [16:17] * Brooke [Brooke@notlogged] has quit. (Ping timeout: 180 seconds)
#1969 [16:17] <papercraft101> could not find or load man class Xms500M
#1970 [16:17] <papercraft101> main not man
#1971 [16:18] <PineappleLord> after i put the money on a paypal account i still cant buy the game
#1972 [16:18] <GreyVulpine> papercraft101 - Sorry, java -Xms500M -Xmx600M -jar <drag minecraft.jar over)
#1973 [16:19] <papercraft101> oh
#1974 [16:21] <samir> Here is the link
#1975 [16:21] <samir> http://paste.ubuntu.com/23943886/
#1976 [16:22] <mattym> ??> samir av/adwcleaner
#1977 [16:22] <Absol> samir: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1978 [16:22] <Absol> samir: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1979 [16:22] <mattym> samir, Try the instructions Absol wrote, after the restart, check the game again.
#1980 [16:22] <samir> Ok
#1981 [16:23] <mattym> samir, If that does not work, you may need to remove Nod32, and see if that works, if so, consider a different AV program
#1982 [16:23] * Jarrah [Jarrah@notlogged] has joined #minecrafthelp
#1983 [16:24] <samir> Thank you
#1984 [16:25] <Jarrah> Hi there, I'm having a problem launching minecraft. Every time I click play it crashes without giving a report. All drivers are up to date, What can i do to figure out the problem?
#1985 [16:25] * samir [samir@notlogged] has quit. (Quit: Web client closed)
#1986 [16:25] <mattym> Jarrah, No info at all shows up when it closes?
#1987 [16:25] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#1988 [16:26] * PineappleLord [PineappleLord@notlogged] has quit. (Ping timeout: 180 seconds)
#1989 [16:26] <papercraft101> grey it says unable to access jarfile <drag
#1990 [16:26] <Jarrah> It says "minecraft launcher has stopped working", giving me the option to close the program or look for a solution online, which doesnt bring up anything
#1991 [16:26] <mattym> papercraft101, Dont type in <drag minecraft.jar over), actually drag the jar you downloaded onto the CMD after typing the rest
#1992 [16:27] <mattym> Jarrah, Download the installer from minecraft.net/download run it choose Remove, then once its complete, run it again and choose to Install
#1993 [16:27] <papercraft101> oh
#1994 [16:27] * seeker [seeker@notlogged] has joined #minecrafthelp
#1995 [16:27] <Jarrah> i will try, thanks
#1996 [16:27] <seeker> Hey y'all I can't get m y minecraft to launch, I don
#1997 [16:27] <mattym> Jarrah, Let us know if you get the same or a different issue if it doesnt work
#1998 [16:28] <mattym> seeker, What happens when you try?
#1999 [16:28] <Jarrah> i will, just give me a minute :)
#2000 [16:28] <papercraft101> now what?
#2001 [16:28] <seeker> Hey y'all I can't get m y minecraft to launch, I don't know what's going on, heres the launch log http://pastebin.com/4aRzVe6B
#2002 [16:28] <mattym> papercraft101, Im guessing hit enter if nothing else has happened yet
#2003 [16:29] * Ivan [Ivan@notlogged] has joined #minecrafthelp
#2004 [16:29] <papercraft101> it says could not create the java virtual machine
#2005 [16:29] <Ivan> hello
#2006 [16:29] <urielsalis> hi Ivan
#2007 [16:29] <Ivan> i need help
#2008 [16:29] <papercraft101> then the next error after that
#2009 [16:30] <urielsalis> Ivan, just ask
#2010 [16:30] * Ivan is now known as Guest57301
#2011 [16:30] <seeker> I saw that and re-downloaded java to no avail
#2012 [16:30] <Guest57301> Import your old Premium Minecraft Account If you have an old Minecraft Premium Account you can import it to your Mojang Account. Just enter your Minecraft Username and Password below. Minecraft Account E-mail Forgot your e-mail? Minecraft Account Username If you no longer remember your Minecraft username you need to contact customer support in order to get help with migrating. Password Forgot your password? I accept the Te
#2013 [16:30] <Guest57301> this part
#2014 [16:30] <Jarrah> hey mattym, it still shows me the same thing :(
#2015 [16:30] <Guest57301> in particular
#2016 [16:30] <Guest57301> Minecraft Account Username If you no longer remember your Minecraft username you need to contact customer support in order to get help with migrating.
#2017 [16:30] * Noah732 [Noah732@notlogged] has joined #minecrafthelp
#2018 [16:30] <urielsalis> Guest57301, Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/http://Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2019 [16:30] <urielsalis> Guest57301, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2020 [16:31] <papercraft101> A fatal exception has occured program will exit
#2021 [16:31] * Noah732 [Noah732@notlogged] has quit. (Client Quit)
#2022 [16:31] <mattym> papercraft101, Yeah, you may not be able to run it with that little RAM.
#2023 [16:31] <Guest57301> urielsalis
#2024 [16:31] <Guest57301> ?
#2025 [16:31] <Guest57301> will you help
#2026 [16:31] <urielsalis> Guest57301, follow those instructions, we are not Mojang
#2027 [16:31] <seeker> Yeah I click launch or whatever and then the launcher will just come back
#2028 [16:31] <Guest57301> i don't remember my minecraft user name
#2029 [16:31] <seeker> But I don't what this fatal error is
#2030 [16:31] <Jarrah> mattym, maybe i should tell you that it worked fine yday
#2031 [16:31] <mattym> Jarrah, Did it give any additional info, or the same exact message?
#2032 [16:32] <Yu_4> mattym, sorry but I have send the log and I don`t know where I can find the link
#2033 [16:32] <papercraft101> so i should increase the ram on mc?
#2034 [16:32] * Guest57301 [Guest57301@notlogged] has quit. (Client Quit)
#2035 [16:32] <mattym> Yu_4, The URL/Address of the page it created.
#2036 [16:32] <Yu_4> oh sorry
#2037 [16:33] <mattym> papercraft101, Before you go further, do you plan on being able to play on the same computer you are gonna run the server on?
#2038 [16:33] <Yu_4> mattym, http://paste.ubuntu.com/23943932/
#2039 [16:33] <papercraft101> yes
#2040 [16:33] <Jarrah> mattym, same exact message.
#2041 [16:33] <mattym> papercraft101, Thats not gonna work with the computer you have.
#2042 [16:33] <papercraft101> oh
#2043 [16:34] <papercraft101> it used to run just fine
#2044 [16:34] <mattym> Yu_4, Uninstall both Avast and Avira, then restart the computer.
#2045 [16:34] <mattym> Yu_4, After you have restarted, check the game, if it works, reinstall only Avast.
#2046 [16:34] * Extreme [Extreme@notlogged] has joined #minecrafthelp
#2047 [16:34] <mattym> papercraft101, Based on the available RAM you said you had, you dont have enough to run the game and server at the same time.
#2048 [16:34] <papercraft101> oh
#2049 [16:35] <mattym> ??> Jarrah tools/hjt
#2050 [16:35] <Absol> Jarrah: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2051 [16:35] <Absol> Jarrah: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2052 [16:35] <seeker> update I tried to make a new profile calling it seekercrusader2 to no avail heres the new launch log http://pastebin.com/dPdUAUB3
#2053 [16:36] <mattym> seeker, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#2054 [16:36] <seeker> Ok let me do that and hopefully it'll work XD
#2055 [16:36] <Jarrah> i am not sure about this program O.O
#2056 [16:36] * Noah732 [Noah732@notlogged] has joined #minecrafthelp
#2057 [16:37] <Yu_4> mattym, do I need to do anything after that
#2058 [16:37] <Noah732> hello?
#2059 [16:37] <urielsalis> Jarrah, its safe, its from Trend Micro
#2060 [16:37] <urielsalis> hi Noah732
#2061 [16:37] <mattym> Jarrah, It will allow use to see if anything else on the PC is causing a conflict.
#2062 [16:37] <mattym> Yu_4, If its working, no.
#2063 [16:37] <Noah732> yes hi
#2064 [16:37] <Noah732> i need some assistance
#2065 [16:37] <Jarrah> i prefer to get the mc magic launcher first, that gives a log of the crash as well if i got that right. sorry, i dont trust sneeky web pages like that one
#2066 [16:37] <urielsalis> Noah732, just ask
#2067 [16:38] * papercraft101 [papercraft101@notlogged] has quit. (Ping timeout: 180 seconds)
#2068 [16:38] <mattym> Jarrah, Yeah we dont support 3rd party launchers
#2069 [16:38] <urielsalis> Jarrah, your can google Hijackthis and find the wikipedia link
#2070 [16:38] <urielsalis> Jarrah, https://en.wikipedia.org/wiki/HijackThis
#2071 [16:38] <Noah732> well my mine craft launcher recently updated today and i cant seem to play it just says a error every time i click play
#2072 [16:39] <Noah732> hello?
#2073 [16:39] <urielsalis> Noah732, what error?
#2074 [16:40] <Noah732> it just says error
#2075 [16:40] <Noah732> unable to save dowload
#2076 [16:40] <Yu_4> ok thanks and bye
#2077 [16:40] <urielsalis> Noah732, give us the full error
#2078 [16:40] <urielsalis> Noah732, give us the full error
#2079 [16:40] * Yu_4 [Yu_4@notlogged] has left #minecrafthelp
#2080 [16:40] * SofiaGamePlays [SofiaGamePlays@notlogged] has joined #minecrafthelp
#2081 [16:41] <Noah732> Name: 1.8.9.jar URL: https://launcher.mojang.com/mc/game/1.8.9/client/3870888a6c3d349d3771a3e9d16c9bf5e076b908/client.jar Error details: Attempting to move successful download to C:/Users\Noah\AppData\Roaming\.minecraft\versions\1.8.9/1.8.9.jar The process cannot access the file because it is being used by another process Filename on disk: 6aae-f9f4-428b-f202 Path: C:\Users\Noah\AppData\Local\Temp\6aae-f9f4-428b-f202 Exists: file
#2082 [16:41] <Noah732> that is the error code i thin k
#2083 [16:42] <urielsalis> Noah732, delete that file and try again
#2084 [16:42] * SofiaGamePlays_ [SofiaGamePlays_@notlogged] has joined #minecrafthelp
#2085 [16:42] * SofiaGamePlays_ [SofiaGamePlays_@notlogged] has quit. (Client Quit)
#2086 [16:44] <urielsalis> Noah732, Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.520beta/HijackThis.exe/download Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open
#2087 [16:44] <urielsalis> Noah732, Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2091 [16:47] <Jarrah> hey mattym, i ran the scan and was about to upload the file, but couldnt resist to try to launch mc. for some odd reason it works now, just like yesterday
#2092 [16:47] <seeker> Ok thank you mattym for the fix :D
#2093 [16:49] <Jarrah> i got a pop up from hijackthis that "my system denied write access". could this actually have to do with it?
#2094 [16:50] <mattym> Jarrah, Thats normal
#2095 [16:50] <mattym> Jarrah, Could still be something on the PC blocking it, maybe something else recently updated
#2096 [16:51] <mattym> Jarrah, If you want to continue the scan you should just be able to click ok on that message that popped up
#2097 [16:51] <Jarrah> im thinking it may be java as well. i had hands full of problems with it on my last computer. let me redownload java and see if the problem occurs again or now
#2098 [16:51] <mattym> Jarrah, You can just continue with the scan.
#2099 [16:52] <Jarrah> alright. if it helps. i just dont get what is different than 5 minutes ago
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#2103 [16:53] <Jarrah> http://paste.ubuntu.com/23944038/
#2104 [16:53] <samir> It doesn't work
#2105 [16:54] <Jarrah> ?
#2106 [16:54] <mattym> Jarrah, Yeah, thats not showing anything problematic
#2107 [16:54] <mattym> Jarrah, If its working now, just hope it keeps working
#2108 [16:54] <mattym> Jarrah, May have just been a hickup
#2109 [16:54] <mattym> samir, Did you remove Nod32 yet?
#2110 [16:55] <Jarrah> yea, it had that yesterday too. i dont know why. after an hour of trying to figure it out, it simply started
#2111 [16:55] <Hello> Hey guys, When I try to open a server it says: java.lang.NullPointerExcption and I have tried multiple things to help but I still can't get into it. Any help?
#2112 [16:55] <mattym> Jarrah, Yeah, new launcher is still getting updates, if it happens again, keep trying what you did before.
#2113 [16:55] <mattym> Hello, What antivirus/firewall software is installed?
#2114 [16:56] <Jarrah> okay. thanks for your help. made me feel less lost hehe
#2115 [16:56] <Hello> Im unsure
#2116 [16:56] * TheLean2x [TheLean2x@notlogged] has joined #minecrafthelp
#2117 [16:56] <samir> Yes
#2118 [16:56] <mattym> ??> Hello tools/hjt
#2119 [16:56] <Absol> Hello: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2120 [16:56] <Absol> Hello: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2121 [16:56] <mattym> samir, Did you remove it, then restart again?
#2122 [16:56] <TheLean2x> my java
#2123 [16:56] * Awolman [Awolman@notlogged] has joined #minecrafthelp
#2124 [16:56] <TheLean2x> is fail
#2125 [16:57] <mattym> TheLean2x, What is the exact error you are getting?
#2126 [16:57] <Awolman> Why wont it let me download the servers?
#2127 [16:57] <mattym> Awolman, What do you mean?
#2128 [16:57] <TheLean2x> my minecraft exit for open the world!
#2129 [16:57] <samir> I already did it
#2130 [16:57] <Awolman> Well I am on the launcher attempting to get onto the latest version but will not let me download it
#2131 [16:58] <mattym> samir, Try reinstalling the launcher with the installer from minecraft.net/download
#2132 [16:58] <mattym> Awolman, What does it say?
#2133 [16:58] <Awolman> I am trying one more time and then i will let you known
#2134 [16:58] <Awolman> know
#2135 [16:58] <mattym> TheLean2x, Is there an error that shows up when it happens, if so what does it say, exactly.
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#2138 [16:59] <Awolman> Well it says that it was unable to save download
#2139 [16:59] <mattym> ??> Awolman tools/hjt
#2140 [16:59] <Absol> Awolman: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2141 [16:59] <Absol> Awolman: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2145 [17:01] <Zoom> Hey, I can't open up my launcher after updating it.
#2146 [17:01] * Hello [Hello@notlogged] has quit. (Ping timeout: 180 seconds)
#2147 [17:01] <mattym> Zoom, What happens when you try?
#2148 [17:02] <Zoom> Game output gives some error.
#2149 [17:02] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#2150 [17:02] <mattym> ??> Zoom launcher/log
#2151 [17:02] <Absol> Zoom: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2152 [17:02] <Absol> Zoom: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2157 [17:04] <Zoom> Here you go - http://paste.ubuntu.com/23944101/
#2158 [17:04] <mattym> Zoom, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#2159 [17:06] <Zoom> Alright, downloading it now.
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#2161 [17:10] <Zoom> mattym, it runs now. Thanks!
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#2166 [17:20] <samir> it is still not working
#2167 [17:20] * Diamond [Diamond@notlogged] has joined #minecrafthelp
#2168 [17:20] <urielsalis> hi samir what is your issue?
#2169 [17:21] * Diamond is now known as Guest59540
#2170 [17:21] <Guest59540> um
#2171 [17:21] <Guest59540> ok
#2172 [17:21] <Guest59540> um ill just say what it says when it doesnt work
#2173 [17:22] <Guest59540> its loading rn
#2174 [17:22] <samir> java.lang.IllegalStateException: failed to create a child event loop??
#2175 [17:23] * mateo [mateo@notlogged] has joined #minecrafthelp
#2176 [17:23] <urielsalis> samir, Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.520beta/HijackThis.exe/download Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open
#2177 [17:23] <urielsalis> samir, Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2179 [17:24] * Guest59540 [Guest59540@notlogged] has quit. (Client Quit)
#2180 [17:24] * Diamond [Diamond@notlogged] has joined #minecrafthelp
#2181 [17:24] <Diamond> hello
#2182 [17:24] * Diamond is now known as Guest79212
#2183 [17:24] <Guest79212> lol
#2184 [17:24] <Guest79212> why does it keep changeing my nick?
#2185 [17:25] <urielsalis> Guest79212, because its already taken and they have nick enforcement on
#2186 [17:25] <urielsalis> ??> Guest79212 irc/nick
#2187 [17:25] <Absol> Guest79212: You have apparently been given a random name by the web-based client you are using. Please select an intelligible one by thinking of a name, and typing "/NICK YourNiftyNewName". Thank you.
#2188 [17:25] * Guest79212 is now known as Diamond
#2189 [17:26] <Diamond> u,
#2190 [17:26] <Diamond> it says 'Unable to save download. client-1.7.xml'
#2191 [17:26] <urielsalis> Diamond, its already taken, it will kick you back in 30 seconds
#2192 [17:26] * Diamond is now known as Guest63988
#2193 [17:26] <urielsalis> Guest63988, Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.520beta/HijackThis.exe/download Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open
#2194 [17:26] <urielsalis> Guest63988, Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2195 [17:26] * Guest63988 is now known as STEM
#2196 [17:27] <STEM> Name: client-1.7.xml URL: https://launchermeta.mojang.com/mc/log_configs/client-1.7.xml/6605d632a2399010c0085d3e4da58974d62ccdfe/client-1.7.xml Error details: Attempting to move successful download to C:/Users\Chad\AppData\Roaming\.minecraft\assets\log_configs\client-1.7.xml The process cannot access the file because it is being used by another process Filename on disk: 4b73-4739-ebb9-8d7e Path: C:\Users\Chad\AppData\Local\Temp\4b7
#2197 [17:28] <STEM> is that right?
#2198 [17:28] <urielsalis> STEM, Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.520beta/HijackThis.exe/download Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open
#2199 [17:28] <urielsalis> STEM, Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2200 [17:28] <STEM> http://paste.ubuntu.com/23944348/
#2201 [17:28] <STEM> that?
#2202 [17:28] <urielsalis> STEM, read the full instructions
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#2205 [17:29] <hello> hello?
#2206 [17:30] <Mathematics> hey
#2207 [17:30] <hello> you can help me with my problem?
#2208 [17:30] <Mathematics> nope im looking for help to
#2209 [17:30] <Mathematics> sorry
#2210 [17:30] <hello> dang lol bro
#2211 [17:30] <Mathematics> but someone else should be here soon xD
#2212 [17:31] <hello> how long you been waiting? lol
#2213 [17:31] <Mathematics> idk not long I just did a thing they told me to
#2214 [17:31] <urielsalis> hi hello, waht is your issue?
#2215 [17:31] <Mathematics> Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2216 [17:31] <urielsalis> hi Mathematics what is your issue?
#2217 [17:31] <Mathematics> um I already
#2218 [17:31] <hello> lol
#2219 [17:32] <urielsalis> Mathematics, give us the link
#2220 [17:32] <Mathematics> http://paste.ubuntu.com/23944348/
#2221 [17:32] <urielsalis> Mathematics, Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.520beta/HijackThis.exe/download Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open
#2222 [17:32] <urielsalis> Mathematics, Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2223 [17:32] <urielsalis> Mathematics, how about you read the full instructions I gave you instead of the last part?
#2224 [17:33] <Mathematics> I did copy everything then I put it in the thing though
#2225 [17:33] * BlasterGG [BlasterGG@notlogged] has joined #minecrafthelp
#2226 [17:34] <Mathematics> http://paste.ubuntu.com/23944392/
#2227 [17:34] <urielsalis> Mathematics, Read my full message
#2228 [17:34] <urielsalis> both lines
#2229 [17:35] <Mathematics> xD I am so sorry but idk what I am doing wrong
#2230 [17:35] <hello> oh i didnt even see they had my nickname
#2231 [17:36] <hello> ima wait till after math
#2232 [17:38] <urielsalis> hello, just ask :P
#2233 [17:38] <urielsalis> Mathematics, Read both lines, you are only following the second one
#2234 [17:39] <hello> well one thing first im pretty sure i know what my problem is its just that i keep deleting the file that i think is the problem but its still happening
#2235 [17:39] <urielsalis> hello, what is the full error?
#2236 [17:39] <hello> you want the link?
#2237 [17:41] <Mathematics> Ima go for a few then come back and try again I guess
#2238 [17:41] <Mathematics> Ima go for a few then come back and try again I guess
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#2241 [17:44] <urielsalis> hello, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%208.1%20-%2064
#2242 [17:44] <hello> like im pretty sure its just the shaders i downloaded so minecraft could look better but now minecraft keeps crashing
#2243 [17:45] <urielsalis> ??> hello mods
#2244 [17:45] <Absol> hello: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2245 [17:45] * BlasterGG [BlasterGG@notlogged] has joined #minecrafthelp
#2246 [17:45] <hello> so since its a mod i shouldnt download the link?
#2247 [17:45] * BlasterGG [BlasterGG@notlogged] has quit. (Client Quit)
#2248 [17:46] <urielsalis> hello, you should, but we will not provide any further assistance here while you are modded
#2249 [17:46] * bamajoe411 [bamajoe411@notlogged] has joined #minecrafthelp
#2250 [17:46] <hello> i keep trying to delete it and im pretty sure it is but im just tryna figure out why im still crashing
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#2252 [17:47] <jaunzinhodocraft> não consigo jogar minecraft, parece que falta algo no meu sistema.
#2253 [17:47] <jaunzinhodocraft> http://paste.ubuntu.com/23944431/
#2254 [17:47] <urielsalis> hello, install that driver, you dont need to delete nothing
#2255 [17:47] <urielsalis> jaunzinhodocraft, post the full log
#2256 [17:47] <hello> ok
#2257 [17:47] <jaunzinhodocraft> http://paste.ubuntu.com/23944431/
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#2260 [17:48] <hello> um theres t
#2261 [17:48] * Guest18290 [Guest18290@notlogged] has joined #minecrafthelp
#2262 [17:48] <hello> two*
#2263 [17:49] <mattym> hello, First one
#2264 [17:49] <hello> ok
#2265 [17:50] <jaunzinhodocraft> podem me ajudar?
#2266 [17:51] <hello> so once its downloaded what do i do?
#2267 [17:51] <mattym> jaunzinhodocraft, Your computer doesn't meet the minimum requirements for the game.
#2268 [17:51] <jaunzinhodocraft> do que eu preciso para conseguir jogar
#2269 [17:51] <jaunzinhodocraft> ?
#2270 [17:52] <mattym> ??> jaunzinhodocraft lang/pt
#2271 [17:52] <Absol> jaunzinhodocraft: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2272 [17:52] <hello> jaun
#2273 [17:52] <hello> tu competura no puede joga eso
#2274 [17:52] <mattym> hello, Once its downloaded, you need to run/install it. Follow the directions its gives you.
#2275 [17:52] * Pear [Pear@notlogged] has joined #minecrafthelp
#2276 [17:52] <hello> jugar*
#2277 [17:52] * basel [basel@notlogged] has joined #minecrafthelp
#2278 [17:53] <hello> alright
#2279 [17:53] <basel> http://paste.ubuntu.com/23944473/
#2280 [17:53] <jaunzinhodocraft> What do I need to get to play? What are the requirements? Can I improve something on my computer?
#2281 [17:53] <mattym> basel, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22167/
#2282 [17:54] <mattym> jaunzinhodocraft, You can't. You would need to upgrade everything.
#2283 [17:54] <mattym> jaunzinhodocraft, So you would need a better computer.
#2284 [17:54] <basel> thank you
#2285 [17:54] <jaunzinhodocraft> ok, Thank you
#2286 [17:55] <jaunzinhodocraft> But I wonder what's missing? Is it memory? processor?
#2287 [17:57] <mattym> jaunzinhodocraft, Processor, but im not sure you can upgrade that to something that will work without replacing the rest of the parts.
#2288 [17:58] <hello> i opened the amd thing but it just dissappeared where do i look to find it?
#2289 [17:59] <mattym> hello, It may still be opening
#2290 [17:59] <jaunzinhodocraft> Okay, I'll try to find out. Thanks for listening.
#2291 [17:59] <mattym> hello, Otherwise the installer should be in your downloads folder
#2292 [17:59] * jbreaper [jbreaper@notlogged] has joined #minecrafthelp
#2293 [18:00] <hello> i checked downloads its not in there
#2294 [18:00] <mattym> hello, Do you have them set to save somewhere else?
#2295 [18:00] <hello> dont think so
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#2299 [18:01] <Gallvin> hi
#2300 [18:01] <mattym> hello, You may want to just try running a clean install of the game. It looks like the drivers you have are already the latest anyway
#2301 [18:01] <mattym> ??> hello win/reinst
#2302 [18:01] <Absol> hello: You may need to reinstall the locally installed files that Minecraft puts into place.
#2303 [18:01] <Absol> hello: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2304 [18:01] <mattym> hello, The instructions from Absol will set the game back to a clean install.
#2305 [18:02] <MegaUCOder> hi
#2306 [18:02] <Gallvin> i had a question
#2307 [18:02] <MegaUCOder> Unable to save download. 1.11.json what do i do?
#2308 [18:02] <mattym> Gallvin, Just ask.
#2309 [18:02] <Gallvin> im having issued launching the game im getting an error message saying "sorry but we couldn't connect to our servers minecraft fix"
#2310 [18:02] <mattym> ??> MegaUCOder tools/hjt
#2311 [18:02] <Absol> MegaUCOder: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2312 [18:02] <Absol> MegaUCOder: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2313 [18:02] <Gallvin> me?
#2314 [18:02] <mattym> Gallvin, Can you also follow the directions Absol just wrote to the other user.
#2315 [18:03] <Gallvin> sure
#2316 [18:03] <Gallvin> why is called Hijack this?
#2317 [18:03] <Gallvin> virus
#2318 [18:03] <mattym> Cause thats what they called it.
#2319 [18:03] <Gallvin> ok
#2320 [18:04] <hello> it didnt take me to a minecraft directory but im deleting everything nd gonn download it again
#2321 [18:04] <mattym> hello, What?
#2322 [18:04] <mattym> hello, No
#2323 [18:04] <mattym> hello, Make sure you are in the .minecraft folder
#2324 [18:04] <mattym> And delete all but the saves folder thats in there.
#2325 [18:05] <Gallvin> heresthe link
#2326 [18:05] <Gallvin> http://paste.ubuntu.com/23944544/
#2327 [18:05] <mattym> Gallvin, One moment
#2328 [18:05] <hello> O i see it now
#2329 [18:05] <mattym> Gallvin, Uninstall Hamachi, then try the game again.
#2330 [18:06] <mattym> Gallvin, If that doesnt help, restart the PC after removing it then try again.
#2331 [18:06] <Gallvin> ok!
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#2334 [18:06] <hello> um which ones are the save files
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#2337 [18:06] <hello> are they the local storage?
#2338 [18:06] <mattym> hello, Do you see a folder called saves?
#2339 [18:06] * jaunzinhodocraft [jaunzinhodocraft@notlogged] has quit. (Quit: Web client closed)
#2340 [18:07] <hello> no i dont
#2341 [18:07] <mattym> hello, What folder are you currently in?
#2342 [18:07] <hello> is it inside one of the other folders?
#2343 [18:07] <hello> i just typed .minecraft in the search bar and it popped everything up
#2344 [18:08] <mattym> hello, Do you have any saved worlds?
#2345 [18:09] <hello> i think just one when i bought the game the first day a couple years ago
#2346 [18:10] <mattym> hello, Can you try this part of the instructions again press your Windows+R keys, type in %AppData% at the dialog, and press Enter.
#2347 [18:10] <mattym> hello, Once that folder opens, tell me what you see
#2348 [18:11] <MegaUCOder> Unable to save download. 1.7.10 idk help me im confused
#2349 [18:11] <Gallvin> ok
#2350 [18:11] <Gallvin> uninstalled Hamachi
#2351 [18:11] <mattym> ??> MegaUCOder tools/hjt
#2352 [18:11] <Absol> MegaUCOder: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2353 [18:11] <Absol> MegaUCOder: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2354 [18:11] <mattym> MegaUCOder, Follow the directions Absol wrote to you
#2355 [18:11] <mattym> Gallvin, Ok, try the game again, if you get the error, restart the computer then try it again.
#2356 [18:12] <hello> in the bar next to open i type AppData
#2357 [18:12] <mattym> hello, No
#2358 [18:12] <Gallvin> ok
#2359 [18:12] <mattym> hello, type %AppData%
#2360 [18:12] <Gallvin> and what if i get the same error?
#2361 [18:12] <hello> oh ok
#2362 [18:12] <mattym> Gallvin, Come back
#2363 [18:13] <Gallvin> ok
#2364 [18:13] <hello> ok i click on .minecraft and then what
#2365 [18:13] <mattym> hello, Do you see a folder called saves?
#2366 [18:13] <hello> yeah
#2367 [18:13] <mattym> hello, Keep that folder, delete everything else
#2368 [18:13] <hello> ok
#2369 [18:13] * Kidscribble [Kidscribble@notlogged] has joined #minecrafthelp
#2370 [18:13] <MegaUCOder> http://paste.ubuntu.com/23944582/
#2371 [18:13] <mattym> hello, Then start the game again
#2372 [18:13] <MegaUCOder> There f=guys
#2373 [18:13] * Kidscribble [Kidscribble@notlogged] has quit. (Client Quit)
#2374 [18:14] <MegaUCOder> @mattym i sen link
#2375 [18:14] <mattym> MegaUCOder, Yes one moment
#2376 [18:15] <MegaUCOder> ok thanks
#2377 [18:15] <hello> these 3 other folders that wont leave
#2378 [18:15] <mattym> MegaUCOder, Uninstall ByteFence, PCKeeper, and AVG, then restart the PC. If the game works, use Avast instead.
#2379 [18:15] <hello> they just say Undo Delete is that ok?
#2380 [18:15] <MegaUCOder> Avast?
#2381 [18:15] * cobrafang121 [cobrafang121@notlogged] has joined #minecrafthelp
#2382 [18:15] <mattym> Magiobiwan, Uninstall those three, then check the game. Come back and let us know if it works or not, you may have one other program causing issues.
#2383 [18:16] <mattym> hello, Is the game or the game launcher open?
#2384 [18:16] <MegaUCOder> mattym its not a virus right?
#2385 [18:16] <hello> no
#2386 [18:16] <mattym> MegaUCOder, No, its a better antivirus then the ones you have, which are conflicting with each other.
#2387 [18:16] * Gallvin [Gallvin@notlogged] has quit. (Ping timeout: 180 seconds)
#2388 [18:16] <MegaUCOder> oh ok
#2389 [18:16] <hello> the last 3 folders are name libraries logs and versions
#2390 [18:16] <mattym> hello, Make sure none of the games windows or the launcher are open.
#2391 [18:16] <MegaUCOder> where do i download avas
#2392 [18:16] <mattym> hello, Then try to delete them again
#2393 [18:16] <cobrafang121> does some of you also have if you click the play button you will be getting back to a game output screen ??
#2394 [18:17] <hello> thier all closed
#2395 [18:17] <mattym> MegaUCOder, Dont do it till the others have been removed, otherwise it will also have an issue.
#2396 [18:17] <MegaUCOder> mattym is AVAST free?
#2397 [18:17] <mattym> ??> MegaUCOder av/avast
#2398 [18:17] <Absol> MegaUCOder: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2399 [18:17] <hello> i mean it just says undo delete so that fine right?
#2400 [18:17] <mattym> hello, Then you may need to restart the computer, then try removing them again.
#2401 [18:17] <MegaUCOder> ok thx
#2402 [18:17] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2403 [18:17] <hello> it means they are already deleted right?
#2404 [18:17] <mattym> hello, Yes, but why it is saying that?
#2405 [18:17] * Tom [Tom@notlogged] has joined #minecrafthelp
#2406 [18:18] <mattym> ??> cobrafang121 launcher/log
#2407 [18:18] <Absol> cobrafang121: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2408 [18:18] <Absol> cobrafang121: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2409 [18:18] <Tom> im getting an issue when i run minecraft on my windows 10 pc,
#2410 [18:18] <cobrafang121> is there some one that can help me i have played mc a few weeks back like 2 weeks i think and it was working fine but now last week when i clicked play my launcher was gone and came back but on a game output screen where the logs etc are
#2411 [18:18] <Tom> 00:17:34 launcher Preparing to launch minecraft client for 1.11.2 00:17:34 launcher Minecraft client 1.11.2 is ready to start. 00:17:34 launcher Using default game log configuration client-1.7.xml (outputs XML) 00:17:35 bes Setting user: Downey433 00:17:36 beu Skipping bad option: lastServer: 00:17:36 beu Skipping bad option: streamPreferredServer: 00:17:36 bes LWJGL Version: 2.9.4 00:17:38 launcher Process closed with exit code -1073740791 0
#2412 [18:18] <Tom> this comes up
#2413 [18:19] <mattym> cobrafang121, Follow the instructions Absol wrote to you
#2414 [18:19] <mattym> Tom, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#2415 [18:19] <Tom> wow thanks
#2416 [18:19] <Tom> i'll have a look now
#2417 [18:19] <mattym> cobrafang121, If you also have Nvidia graphics hardware, see above
#2418 [18:20] <cobrafang121> alright on it absol il send you a pm
#2419 [18:20] <mattym> cobrafang121, Dont PM, Absol is a bot, please put the link in the chat
#2420 [18:21] <MegaUCOder> mattym so i run AVAS and then restart?
#2421 [18:21] <mattym> MegaUCOder, No
#2422 [18:21] <mattym> MegaUCOder, Uninstall the 3 things I told you to, then restart.
#2423 [18:21] <mattym> MegaUCOder, Check the game, if it works, then install Avast.
#2424 [18:21] <MegaUCOder> oh ok i uninstalled akready
#2425 [18:21] <mattym> MegaUCOder, If not, come back to the chat.
#2426 [18:21] <MegaUCOder> ok thx
#2427 [18:25] * MegaUCOder [MegaUCOder@notlogged] has quit. (Ping timeout: 180 seconds)
#2428 [18:25] * Tom [Tom@notlogged] has quit. (Quit: Web client closed)
#2429 [18:25] <hello> ok so i managed to delete all but 4 files
#2430 [18:25] <hello> versions of the game i think
#2431 [18:26] <cobrafang121> http://paste.ubuntu.com/23944630/
#2432 [18:26] * bradhig [bradhig@notlogged] has joined #minecrafthelp
#2433 [18:26] <cobrafang121> srry took me some time first time using this here
#2434 [18:26] <hello> it just says 1.8.9. and 1.10.2 are 2 of them
#2435 [18:26] <mattym> hello, Did you try the restart?
#2436 [18:26] * Elite [Elite@notlogged] has joined #minecrafthelp
#2437 [18:26] <mattym> cobrafang121, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#2438 [18:26] <Elite> Hi i bought minecraft relms and i was wondering how can i put mods in it
#2439 [18:26] <cobrafang121> i have tried to restart uninstall etc
#2440 [18:27] <bradhig> I can't find a house I made out of polished granite after I fell in a dropoff while digging a subway. All I know is its in a spruce forest northeast of my spawnspot
#2441 [18:27] <hello> YOOOOOOO i just deleted all of them without a restart
#2442 [18:27] <cobrafang121> alright on it
#2443 [18:27] <hello> ima g lol
#2444 [18:27] <mattym> hello, Now try restarting the game
#2445 [18:27] <hello> ok
#2446 [18:27] <hello> hope this works honestly
#2447 [18:28] <mattym> bradhig, You will need to try and find it then, there really isnt anything that will help find it if you didnt put a bed there.
#2448 [18:28] * Gallvin [Gallvin@notlogged] has joined #minecrafthelp
#2449 [18:28] <Gallvin> hello
#2450 [18:28] <Elite> Hello?? can somebody tell me how i can play with mods in minecraft relms
#2451 [18:28] <mattym> Elite, You cannot.
#2452 [18:28] <Elite> nonooooooooooooo
#2453 [18:28] <Elite> ok
#2454 [18:28] <Elite> bye
#2455 [18:28] * Elite [Elite@notlogged] has quit. (Client Quit)
#2456 [18:28] * Maxiku [Maxiku@notlogged] has joined #minecrafthelp
#2457 [18:29] <Gallvin> .0.
#2458 [18:29] <Gallvin> 0.
#2459 [18:29] <Gallvin> 0.
#2460 [18:29] <Maxiku> hi
#2461 [18:29] <bradhig> I didn't have any wool and couldn't make a bed. I want to see the whole map but mapatlas only shows part and I never see anything labled spruce forest
#2462 [18:29] * MegaUCOder [MegaUCOder@notlogged] has joined #minecrafthelp
#2463 [18:29] <Gallvin> 0sry for the spam
#2464 [18:29] <MegaUCOder> Mattym THANK YOU IT WORKS
#2465 [18:29] <Gallvin> im still having issues
#2466 [18:29] <mattym> MegaUCOder, Ok
#2467 [18:29] <mattym> Gallvin, Is it the same or something new?
#2468 [18:29] <Gallvin> same problem
#2469 [18:30] <MegaUCOder> Mattym i loves you so much man
#2470 [18:30] <mattym> ??> Gallvin av/adwcleaner
#2471 [18:30] <Absol> Gallvin: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2472 [18:30] <Absol> Gallvin: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2473 [18:30] <Absol> Gallvin: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2474 [18:30] * bradhig [bradhig@notlogged] has left #minecrafthelp
#2475 [18:30] <mattym> Gallvin, Try the instructions Absol wrote. See if it works after.
#2476 [18:30] <hello> YESYESYESYESYESYESYESYESYESYESYESYESYES
#2477 [18:30] <Gallvin> this will fix the cannot connec tot the server problem?
#2478 [18:30] <hello> THANK YOUUUUU
#2479 [18:30] * juanchovader [juanchovader@notlogged] has joined #minecrafthelp
#2480 [18:31] * Maxiku [Maxiku@notlogged] has quit. (Client Quit)
#2481 [18:31] <mattym> Gallvin, It should help, or at least rule out another issue.
#2482 [18:31] <Gallvin> ok
#2483 [18:31] <hello> i know i was a pain the ass lol but thanks so much you guys should get paid llike 1000 dollars a minute honestly
#2484 [18:31] <mattym> hello, Enjoy.
#2485 [18:31] <hello> cheers bro
#2486 [18:31] <hello> hope you have a good life mate
#2487 [18:32] <hello> may we meet in the next life XD
#2488 [18:32] <hello> bye
#2489 [18:35] <juanchovader> I have problems login into my account, it says invalid credentials but my email and password are alright so i dont know what to do.
#2490 [18:35] * yousefelamer [yousefelamer@notlogged] has joined #minecrafthelp
#2491 [18:35] <mattym> juanchovader, Have you tried to reset the password?
#2492 [18:35] * hello [hello@notlogged] has quit. (Ping timeout: 180 seconds)
#2493 [18:35] <juanchovader> yes
#2494 [18:35] <mattym> juanchovader, Are you able to?
#2495 [18:35] <juanchovader> nope
#2496 [18:36] <mattym> juanchovader, Are you receiving the emails?
#2497 [18:36] * CopyRights [CopyRights@notlogged] has joined #minecrafthelp
#2498 [18:37] <cobrafang121> mattym ty it works now ty for you help and time
#2499 [18:37] <CopyRights> #CommandBlock
#2500 [18:37] <CopyRights> #Command_block
#2501 [18:37] <CopyRights> How do I get to command block help
#2502 [18:37] <CopyRights> !CommandBlock
#2503 [18:37] * yousefelamer [yousefelamer@notlogged] has quit. (Client Quit)
#2504 [18:37] <mattym> CopyRights, type /join #commandblocks
#2505 [18:37] * cobrafang121 [cobrafang121@notlogged] has quit. (Quit: Web client closed)
#2506 [18:38] <juanchovader> when i try to login sharing my mobile data it works, but when i try with my wifi connection doesnt
#2507 [18:39] <mattym> ??> juanchovader login/throttle
#2508 [18:39] <Absol> juanchovader: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2509 [18:39] <Absol> juanchovader: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2510 [18:40] <juanchovader> ok, thanks.
#2511 [18:40] * juanchovader [juanchovader@notlogged] has quit. (Quit: Web client closed)
#2512 [18:41] * DarkNoddy [DarkNoddy@notlogged] has quit. ()
#2513 [18:42] <MegaUCOder> mattym AVAST does not wanna open for me
#2514 [18:43] <mattym> ??> MegaUCOder av/avast
#2515 [18:43] <Absol> MegaUCOder: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2516 [18:43] <mattym> MegaUCOder, Try downlaoding it again
#2517 [18:43] <MegaUCOder> ok
#2518 [18:43] <MegaUCOder> so do i delete it?
#2519 [18:44] <mattym> MegaUCOder, If you want, just try using a new download to install
#2520 [18:45] <MegaUCOder> it opened for me im in passive mode
#2521 [18:45] <MegaUCOder> so now what
#2522 [18:45] * CopyRights [CopyRights@notlogged] has joined #minecrafthelp
#2523 [18:46] <mattym> MegaUCOder, Its up to you to install it.
#2524 [18:46] <MegaUCOder> its free for 1 year
#2525 [18:46] <MegaUCOder> does it also have a vpn?
#2526 [18:46] * Chewie620 [Chewie620@notlogged] has joined #minecrafthelp
#2527 [18:46] <mattym> MegaUCOder, No, VPN will cause the issues you were having
#2528 [18:46] <MegaUCOder> oh ok
#2529 [18:47] <MegaUCOder> so i can keep it forever for free?
#2530 [18:47] <mattym> MegaUCOder, I believe so
#2531 [18:47] <MegaUCOder> ok thx and do you know any good free vpns?
#2532 [18:48] <MegaUCOder> or will vpn just cause problems
#2533 [18:48] <mattym> MegaUCOder, Most will cause issues
#2534 [18:48] * IEpicDestroyer [IEpicDestroyer@notlogged] has joined #minecrafthelp
#2535 [18:48] <IEpicDestroyer> test
#2536 [18:49] <MegaUCOder> do you know any that wont and are free?
#2537 [18:49] <mattym> MegaUCOder, Especially the free ones.
#2538 [18:49] <Chewie620> My roommate and I have started a server and no matter what we do, I cannot connect, and when I finally manage to, I can only play for 5 minutes max before being kicked. I receive the error stating: io.netty.channel.connecttimeoutexception. We both have allowed minecraft to pass through our firewalls and we play on the same internet, so we use the internal IP address. We tried simply opening the world to LAN and received the same
#2539 [18:49] <IEpicDestroyer> lan world or some hosting your using?
#2540 [18:50] <MegaUCOder> oh ok well thanks alot for everything see you later
#2541 [18:50] <mattym> Chewie620, Did you allow the instance of Java the server is using through its firewall, not just minecraft?
#2542 [18:51] * Cyan_ [Cyan_@notlogged] has joined #minecrafthelp
#2543 [18:51] <Chewie620> I have, I'll check to make sure my roommate has as well. He said he allowed minecraft through, so I assumed that meant he allowed the instance of java as well
#2544 [18:51] * joshstags [joshstags@notlogged] has joined #minecrafthelp
#2545 [18:51] <joshstags> hey
#2546 [18:51] <joshstags> i have a question
#2547 [18:52] <mattym> joshstags, Just ask.
#2548 [18:52] <Cyan_> I have requested a password change for my Mojang account hours ago however I have yet to receive an email about it
#2549 [18:52] <joshstags> what is the difference between buying minecraft on the windows store and buying it off their website
#2550 [18:52] <mattym> Cyan_, Who is your email provider?
#2551 [18:52] <IEpicDestroyer> well windows store
#2552 [18:53] <IEpicDestroyer> is for the windows 10 one
#2553 [18:53] <Cyan_> hotmail
#2554 [18:53] <mattym> joshstags, They are two completely different versions.
#2555 [18:53] <mattym> ??> Cyan_ account/missing-email
#2556 [18:53] <IEpicDestroyer> while the one on the website is the pc one
#2557 [18:53] <mattym> ??> Cyan_ account/email-missing
#2558 [18:53] <Absol> Cyan_: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#2559 [18:53] * MegaUCOder [MegaUCOder@notlogged] has quit. (Ping timeout: 180 seconds)
#2560 [18:53] <Absol> Cyan_: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#2561 [18:53] * XxJuanpadiDMC_ [XxJuanpadiDMC_@notlogged] has joined #minecrafthelp
#2562 [18:54] * joshstags [joshstags@notlogged] has quit. (Client Quit)
#2563 [18:54] <Cyan_> and how could I do that without being able to recover my password?
#2564 [18:54] <mattym> Cyan_, Read all the info on the page
#2565 [18:54] * XxJuanpadiDMC_ [XxJuanpadiDMC_@notlogged] has quit. (Client Quit)
#2566 [18:54] <Cyan_> I already have, none of it helps
#2567 [18:55] <mattym> Cyan_, Then click the part at the bottom where it says contact customer support.
#2568 [18:57] * Cyan_ [Cyan_@notlogged] has quit. (Quit: Web client closed)
#2569 [18:57] <Chewie620> I asked him and he only allowed minecraft. He disabled his firewall and it instantly let me on, and once he enabled it again, I was kicked within a minute. Thank you for your help, mattym!
#2570 [18:57] <mattym> Chewie620, Yeah, you can just add the Java instance and it should work
#2571 [18:57] * lauren [lauren@notlogged] has joined #minecrafthelp
#2572 [18:58] <lauren> I need help migrating Minecraft to my new computer, I have my username and I typed in my email but I'm not getting an email contacting me back
#2573 [18:58] <IEpicDestroyer> porbably it was filtering the traffic then, maybe whitelist the ip
#2574 [18:59] <IEpicDestroyer> the internal ip of your pc
#2575 [18:59] <lauren> sorry, what??
#2576 [18:59] <mattym> lauren, You mean you are trying to receive a recovery email?
#2577 [19:00] <lauren> yes to reset my password but I'm not receiving the email
#2578 [19:00] * Chewie620 [Chewie620@notlogged] has quit. (Ping timeout: 180 seconds)
#2579 [19:00] <mattym> lauren, Are you sure you used the correct email to request it?
#2580 [19:00] <lauren> I only ever use one email so it has to be the right one
#2581 [19:01] <lauren> I want Minecraft but I dont want to have to pay again
#2582 [19:01] <mattym> lauren, Who is the email provider and did you check any spam/junk folders?
#2583 [19:02] <lauren> gmail and no I didnt
#2584 [19:02] <lauren> let me do that
#2585 [19:02] <Gallvin> hey guys im back
#2586 [19:02] <mattym> lauren, Yeah check that first
#2587 [19:02] <Gallvin> i did the cleaning
#2588 [19:02] <mattym> Gallvin, It should have asked you to restart after
#2589 [19:02] <Gallvin> yes i did
#2590 [19:02] <mattym> Gallvin, Try the game again.
#2591 [19:03] <Gallvin> Ok!
#2592 [19:03] <lauren> I checked and nothing was there either
#2593 [19:03] <lauren> is there a way to reset it using my username only?
#2594 [19:03] <mattym> lauren, No
#2595 [19:04] <mattym> ??> lauren account/send-email
#2596 [19:04] <Absol> lauren: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2597 [19:04] <Absol> lauren: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2598 [19:04] <mattym> lauren, You will need to contact Mojang using the information Absol wrote
#2599 [19:04] <Gallvin> omg still
#2600 [19:04] <Gallvin> same error
#2601 [19:04] <mattym> ??> Gallvin tools/hjt
#2602 [19:04] <Absol> Gallvin: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2603 [19:04] <Absol> Gallvin: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2604 [19:05] <mattym> Gallvin, Can you run the HJT tool Absol linked again, get a new report.
#2605 [19:05] <Gallvin> on it
#2606 [19:05] * Snowman [Snowman@notlogged] has quit. (Quit: Leaving)
#2607 [19:06] <Gallvin> http://paste.ubuntu.com/23944807/
#2608 [19:06] <Gallvin> done
#2609 [19:07] <mattym> Gallvin, That still shows hamachi installed
#2610 [19:07] <Gallvin> uhh, thats weird
#2611 [19:07] <Gallvin> i uninstalled it through programs and files
#2612 [19:08] <Gallvin> is there a way i can share a print screen?
#2613 [19:08] <mattym> Gallvin, Well its still showing it there, can you try and see if it still shows up as a program to remove
#2614 [19:09] <Gallvin> Yeah its showing as a program
#2615 [19:09] <mattym> Gallvin, And are you sure you have restarted?
#2616 [19:09] <mattym> Gallvin, Uninstall it and restart the PC.
#2617 [19:09] <Gallvin> but when i click unistall it says "This action is only avaliable for programs that are installed"
#2618 [19:09] <Gallvin> imma try 1 more restart and see
#2619 [19:09] <Gallvin> brb
#2620 [19:12] * Morrolan [Morrolan@notlogged] has joined #minecrafthelp
#2621 [19:13] * Gallvin [Gallvin@notlogged] has quit. (Ping timeout: 180 seconds)
#2622 [19:17] * xPuffers [xPuffers@notlogged] has joined #minecrafthelp
#2623 [19:17] <xPuffers> it wont let me download the lastest version
#2624 [19:17] <xPuffers> it wont let me download the lastest version
#2625 [19:18] * xPuffers [xPuffers@notlogged] has left #minecrafthelp
#2626 [19:18] * xPuffers [xPuffers@notlogged] has joined #minecrafthelp
#2627 [19:18] <xPuffers> it wont let me download the lastest version
#2628 [19:19] <mattym> xPuffers, What happens when you try?
#2629 [19:20] <xPuffers> it says error
#2630 [19:21] <xPuffers> unable to save download. a file .ogg
#2631 [19:21] <mattym> ??> xPuffers tools/hjt
#2632 [19:21] <Absol> xPuffers: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2633 [19:21] <Absol> xPuffers: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2634 [19:22] * lauren [lauren@notlogged] has quit. (Ping timeout: 180 seconds)
#2635 [19:24] * xPuffers [xPuffers@notlogged] has quit. (Quit: Web client closed)
#2636 [19:25] * ObsessiveGamer [ObsessiveGamer@notlogged] has joined #minecrafthelp
#2637 [19:26] <ObsessiveGamer> ok my minecraftwill not load up it sayes unable to locate java runtime
#2638 [19:27] <mattym> ObsessiveGamer, What is the exact message you get?
#2639 [19:28] <ObsessiveGamer> error unable to locate javaruntime
#2640 [19:28] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#2641 [19:28] <mattym> ObsessiveGamer, Thats all it shows?
#2642 [19:28] <ObsessiveGamer> yeah unless ur talking about the show more tab lol
#2643 [19:29] <ObsessiveGamer> Error details: The system cannot find the path specified Filename on disk: javaw.exe Path: C:\Program Files\Java\jre1.8.0_91\bin\javaw.exe Exists: false
#2644 [19:29] <mattym> ObsessiveGamer, Can you check to see if that folder its talking about exists on your PC.
#2645 [19:29] <ObsessiveGamer> yes
#2646 [19:30] <ObsessiveGamer> its looking one moment
#2647 [19:33] * zuldero [zuldero@notlogged] has joined #minecrafthelp
#2648 [19:33] * Gallvin [Gallvin@notlogged] has joined #minecrafthelp
#2649 [19:33] <Gallvin> hello
#2650 [19:34] <ObsessiveGamer> its allmost done mattym
#2651 [19:34] <Gallvin> can you post the link for the ubuntu thing again?
#2652 [19:35] * CopyRights [CopyRights@notlogged] has quit. (Ping timeout: 180 seconds)
#2653 [19:35] * zuldero [zuldero@notlogged] has quit. (Client Quit)
#2654 [19:35] <mattym> ??> Gallvin paste
#2655 [19:35] <Absol> Gallvin: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2656 [19:35] <Gallvin> http://paste.ubuntu.com/23944949/
#2657 [19:35] <Gallvin> still getting the error by the way
#2658 [19:37] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#2659 [19:37] * sneezing_panda_ [sneezing_panda_@notlogged] has joined #minecrafthelp
#2660 [19:37] <mattym> Gallvin, Ok it looks like you got it removed now.
#2661 [19:37] <Gallvin> yup!
#2662 [19:37] <mattym> ??> Gallvin win/reinst
#2663 [19:37] <Absol> Gallvin: You may need to reinstall the locally installed files that Minecraft puts into place.
#2664 [19:37] <Absol> Gallvin: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2665 [19:37] <mattym> Gallvin, Do the instructions Absol wrote, then try to start the game again.
#2666 [19:38] <ObsessiveGamer> mattyn its taking forever sorry xD
#2667 [19:38] <Gallvin> the only thing i see in the .minecraft folder is "versions" and "launcher_profiles,json"
#2668 [19:38] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 190 seconds)
#2669 [19:38] <Gallvin> i deleted both
#2670 [19:39] <mattym> Gallvin, Ok, try starting it again
#2671 [19:39] <Gallvin> urgh! still same error
#2672 [19:40] <mattym> Gallvin, Are you on your own home internet, or a public one of some type?
#2673 [19:40] <Gallvin> Home
#2674 [19:41] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2675 [19:42] <mattym> Gallvin, It hasnt been a cause of this problem for a while, try seeing if your Norton needs and update.
#2676 [19:42] <ObsessiveGamer> mattyn theres no files
#2677 [19:43] <Gallvin> ok!
#2678 [19:43] <mattym> ObsessiveGamer, Restart your PC, then try launching the game again, if you get the same or another issue, rejoin the chat.
#2679 [19:43] <ObsessiveGamer> ok
#2680 [19:47] * ObsessiveGamer [ObsessiveGamer@notlogged] has quit. (Ping timeout: 180 seconds)
#2681 [19:47] * ObsessiveGamer [ObsessiveGamer@notlogged] has joined #minecrafthelp
#2682 [19:47] <ObsessiveGamer> still the same
#2683 [19:48] <mattym> ??> ObsessiveGamer tools/hjt
#2684 [19:48] <Absol> ObsessiveGamer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2685 [19:48] <Absol> ObsessiveGamer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2686 [19:48] * Rashes [Rashes@notlogged] has joined #minecrafthelp
#2687 [19:48] <ObsessiveGamer> ok
#2688 [19:48] <Rashes> Hello
#2689 [19:49] <mattym> Hello Rashes
#2690 [19:49] <Rashes> Hello
#2691 [19:49] * Cyrus [Cyrus@notlogged] has quit. (Read error: Connection reset by peer)
#2692 [19:49] <Rashes> I keep crashing in game when someone joins
#2693 [19:50] <ObsessiveGamer> absol is this safe to download?
#2694 [19:50] <mattym> ObsessiveGamer, Yes
#2695 [19:50] * Cyrus [Cyrus@notlogged] has joined #minecrafthelp
#2696 [19:50] <mattym> Rashes, On a server or LAN world?
#2697 [19:50] <ObsessiveGamer> ok
#2698 [19:51] <Rashes> server
#2699 [19:51] * Nikos [Nikos@notlogged] has joined #minecrafthelp
#2700 [19:51] <mattym> ??> Rashes launcher/crash-log
#2701 [19:51] <Absol> Rashes: We need to see your crash log, which appears after a crash.
#2702 [19:51] <Absol> Rashes: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2703 [19:51] <Nikos> i have this message error minecraft nullpointerexception null
#2704 [19:52] <mattym> Nikos, When do you see that error?
#2705 [19:52] <Nikos> In a multiplayer server
#2706 [19:52] <Rashes> trying to get crash again to copy it
#2707 [19:52] <mattym> Nikos, Is that the full error?
#2708 [19:53] <Nikos> external exception error minecraft nullpointerexception
#2709 [19:53] <Rashes> http://paste.ubuntu.com/23945027/
#2710 [19:54] <Nikos> Internal*
#2711 [19:54] <mattym> Rashes, Thats not showing where it crashes, is that all the game shows you when it happens?
#2712 [19:54] <Rashes> yes
#2713 [19:54] <mattym> ??> Nikos win/reinst
#2714 [19:54] <Absol> Nikos: You may need to reinstall the locally installed files that Minecraft puts into place.
#2715 [19:54] <Rashes> it crashes
#2716 [19:54] <Absol> Nikos: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2717 [19:54] <mattym> Nikos, Try the instructions Absol wrote, then join it again
#2718 [19:55] <mattym> Rashes, Thats not a crash log, if there is a crash log, get me the crash log.
#2719 [19:55] <Rashes> how?
#2720 [19:55] <Nikos> Matty what instructions
#2721 [19:55] <mattym> Nikos, The info Absol wrote to you in the chat
#2722 [19:55] <mattym> Rashes, What version of the game is it on?
#2723 [19:56] <Rashes> 1.7.10 optifine
#2724 [19:57] <mattym> ??> Rashes mods
#2725 [19:57] <Absol> Rashes: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2726 [19:57] <Rashes> No mods
#2727 [19:57] <mattym> Rashes, We also dont support the older versions.
#2728 [19:57] <Rashes> Only optifine
#2729 [19:57] <mattym> Rashes, Optifine is a mod
#2730 [19:57] <ObsessiveGamer> how long does it take to download
#2731 [19:57] <mattym> Rashes, If it happens on vanilla 1.11.2 show us a report.
#2732 [19:57] <urielsalis> ??> Rashes mods/!
#2733 [19:57] <Absol> Rashes: We do not support mods. Try using a search engine.
#2734 [19:57] <Rashes> No like I installed the version not the forge
#2735 [19:57] <urielsalis> though it was something else lol
#2736 [19:57] <mattym> ObsessiveGamer, Shouldnt be very long.
#2737 [19:57] <urielsalis> What was the factoid that said Optifine and Forge are mods?
#2738 [19:58] <Lord_Ralex> Rashes, optifine is still a mod
#2739 [19:58] <Rashes> ok
#2740 [19:58] <ObsessiveGamer> ok
#2741 [19:58] <Lord_Ralex> Rashes, it modifies the game, therefore is a mod
#2742 [19:58] <Rashes> thanks for helping
#2743 [19:58] * Rashes [Rashes@notlogged] has quit. (Quit: Web client closed)
#2744 [20:00] * hi [hi@notlogged] has joined #minecrafthelp
#2745 [20:00] <Nikos> its saids my username is invaild
#2746 [20:01] <hi> i go to install the latest cversion and it gives me an error
#2747 [20:01] <urielsalis> hi, you have the hjt report?
#2748 [20:01] <urielsalis> hi, that we asked you for
#2749 [20:01] <ObsessiveGamer> it sayes it has denied to right acksess
#2750 [20:01] <mattym> ObsessiveGamer, Hit Ok and let it continue
#2751 [20:01] <hi> no how do i do that
#2752 [20:01] <urielsalis> hi, Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.520beta/HijackThis.exe/download Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open
#2753 [20:01] <urielsalis> hi, Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2754 [20:01] <ObsessiveGamer> ... ok mattym
#2755 [20:02] <ObsessiveGamer> i got a noat pad now do i copy it in ubuntu?
#2756 [20:03] <ObsessiveGamer> witch syntax
#2757 [20:03] <mattym> ObsessiveGamer, Open the site, copy it, follow the directions Absol gave you about it
#2758 [20:03] <mattym> ObsessiveGamer, Nothing was said about syntax so leave it alone
#2759 [20:03] <ObsessiveGamer> ok
#2760 [20:03] <ObsessiveGamer> http://paste.ubuntu.com/
#2761 [20:04] <hi> what do i do after i paste it
#2762 [20:04] <Nikos> i dont know my email but i know my username and i cant login in with my username
#2763 [20:04] * Gallvin [Gallvin@notlogged] has quit. (Ping timeout: 180 seconds)
#2764 [20:04] <mattym> ObsessiveGamer, There should be numbers at the end of the link, make sure you have hit Paste!, and its take you to a new page.
#2765 [20:04] <mattym> Nikos, Is your account unmigrated?
#2766 [20:05] <Nikos> idk my email do i have to rebuy minecraft then
#2767 [20:05] <mattym> ??> Nikos account/send-email
#2768 [20:05] <Absol> Nikos: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2769 [20:05] <Absol> Nikos: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2770 [20:05] <urielsalis> hi, give us the link
#2771 [20:05] <mattym> Nikos, Contact Mojang or help with recovering the older account.
#2772 [20:06] <hi> link t o ubuntu
#2773 [20:06] <ObsessiveGamer> http://paste.ubuntu.com/23945079/
#2774 [20:06] <hi> http://paste.ubuntu.com/23945075/
#2775 [20:07] <hi> it gives me errord with different things
#2776 [20:07] <mattym> ObsessiveGamer, Download the installer at mojang.com/download, run it and see if it offers you the Repair option.
#2777 [20:08] <hi> ive done that twice
#2778 [20:08] <mattym> hi, Only read the instructions given to you, and actually do the instructions given to you
#2779 [20:08] <mattym> ??> hi tools/hjt
#2780 [20:08] <Absol> hi: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2781 [20:08] <Absol> hi: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2782 [20:08] <ObsessiveGamer> can i unstall hijack
#2783 [20:08] <mattym> ObsessiveGamer, It was never installed, you can delete the file
#2784 [20:09] <hi> okay id one it
#2785 [20:09] <mattym> hi, If youve done it, get us the link to the HJT report
#2786 [20:09] <ObsessiveGamer> it sayes error when i go to the mojang.com/download
#2787 [20:09] <hi> whats thatr
#2788 [20:10] <mattym> hi, Read all the info Absol wrote to you.
#2789 [20:10] <mattym> ObsessiveGamer, What error?
#2790 [20:10] <ObsessiveGamer> You 404’d it. Gnarly, dude. Surfin’ ain’t easy, and right now, you’re lost at sea. But don’t worry; simply pick an option from the list below, and you’ll be back out riding the waves of the Internet in no time. Hit the “back” button on your browser. It’s perfect for situations like this! Head on over to the home page. Punt.
#2791 [20:10] <ObsessiveGamer> sayes that when i go to that u sent me in the chat
#2792 [20:10] <hi> im downloading runtime
#2793 [20:11] <mattym> ObsessiveGamer, Sorry mean to say minecraft.com/download
#2794 [20:11] <mattym> er
#2795 [20:11] <mattym> ObsessiveGamer, minecraft.net/download
#2796 [20:11] <hi> setting up runtime
#2797 [20:12] <hi> now sent me to the launcher
#2798 [20:12] * Gallvin [Gallvin@notlogged] has joined #minecrafthelp
#2799 [20:12] <mattym> hi, If you cant follow the directions we cant help you.
#2800 [20:12] <hi> Name: big4.ogg URL: http://resources.download.minecraft.net/c9/c906c18d26550ae15c75e23f2c5066e4fc678c89 Error details: Attempting to move successful download to C:/Users\BeastMode\AppData\Roaming\.minecraft\assets\objects\c9/c906c18d26550ae15c75e23f2c5066e4fc678c89 The process cannot access the file because it is being used by another process Filename on disk: 061b-aa2a-951e-7694 Path: C:\Users\BEASTM~1\AppData\Local\Temp\061b-aa2a-951e-7694 Ex
#2801 [20:12] <Gallvin> this is ridiculous, all i want to do is play a game of minecraft
#2802 [20:13] <mattym> Gallvin, If you are still getting the same error, then something on your network is stopping you from being able to connect to the mojang servers.
#2803 [20:13] * coolsa [coolsa@notlogged] has joined #minecrafthelp
#2804 [20:13] <Gallvin> should i log into my router and check there?
#2805 [20:13] <Nikos> mattym: idk my Transaction ID
#2806 [20:14] <mattym> ??> Nikos account/trans-id
#2807 [20:14] <Absol> Nikos: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2808 [20:14] <mattym> Nikos, Check the info on the page Absol linked and see if you can recover it.
#2809 [20:14] <hi> why cant i download it?
#2810 [20:14] <mattym> Nikos, If not, submit the form without it.
#2811 [20:14] <mattym> Gallvin, If your router has some sort of protection system, then yes check that.
#2812 [20:14] * hi [hi@notlogged] has quit. (Quit: Web client closed)
#2813 [20:15] <ObsessiveGamer> dude it sayes the same thing stop wasting my time
#2814 [20:15] <mattym> ObsessiveGamer, At minecraft.net/download
#2815 [20:15] <ObsessiveGamer> yep
#2816 [20:15] <ObsessiveGamer> and repaired
#2817 [20:15] <ObsessiveGamer> and
#2818 [20:15] <ObsessiveGamer> reboted
#2819 [20:15] <ObsessiveGamer> and nouthing
#2820 [20:16] <ObsessiveGamer> waist of time
#2821 [20:16] <ObsessiveGamer> how about u help me
#2822 [20:16] <ObsessiveGamer> please
#2823 [20:16] <mattym> ObsessiveGamer, Then have fun fixing it on your own.
#2824 [20:16] <ObsessiveGamer> excuse me? i dont give a f if u hate ur job or people are stupied
#2825 [20:16] <Andrio> That's not ever minecraft.net's 404 page.
#2826 [20:16] <ObsessiveGamer> help me
#2827 [20:16] <Andrio> even*
#2828 [20:16] <mattym> ObsessiveGamer, Not our job
#2829 [20:17] <ObsessiveGamer> idk
#2830 [20:17] <mattym> ObsessiveGamer, And if you dont want to try the instructions, dont blame us
#2831 [20:17] <ObsessiveGamer> i came here for u to help
#2832 [20:17] <ObsessiveGamer> i did
#2833 [20:17] <ObsessiveGamer> to the T
#2834 [20:17] <ObsessiveGamer> i will report you have fun
#2835 [20:20] <phroa> to whom
#2836 [20:21] * TMSBVO18 [TMSBVO18@notlogged] has joined #minecrafthelp
#2837 [20:21] * TMSBVO18 [TMSBVO18@notlogged] has quit. (Client Quit)
#2838 [20:24] <ObsessiveGamer> mattym
#2839 [20:25] * ObsessiveGamer [ObsessiveGamer@notlogged] has quit. (Quit: Web client closed)
#2840 [20:25] * Gamer [Gamer@notlogged] has joined #minecrafthelp
#2841 [20:26] <Gamer> hello i need hlep
#2842 [20:26] <Gamer> help
#2843 [20:26] <thgilfodrol> ?? ask
#2844 [20:26] <Gamer> @Absol
#2845 [20:26] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2846 [20:26] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2847 [20:27] <Gamer> mattyn would not help me
#2848 [20:27] <Gamer> http://paste.ubuntu.com/23945079/
#2849 [20:27] <Lord_Ralex> Gamer, and you think being insulting means you would get help?
#2850 [20:27] <Gamer> is the websight
#2851 [20:27] <urielsalis> ??> Gamer scold/directions
#2852 [20:27] <Absol> Gamer: The instructions you are given by the volunteers here are intended to find the shortest route between your problem and its solution. We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
#2853 [20:27] <urielsalis> ??> Gamer scold/attitude
#2854 [20:27] <Absol> Gamer: The people in #minecrafthelp offering assistance have no affiliation with Mojang, and are volunteering their time. Please treat them, and #minecrafthelp, with respect.
#2855 [20:27] <Absol> Gamer: We understand that if you're here, you're probably upset because something isn't working properly. Try to remember that we are volunteering our time to try to assist people such as yourself.
#2856 [20:27] <urielsalis> ??> Gamer info/volunteer
#2857 [20:28] <Absol> Gamer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#2858 [20:28] <urielsalis> So its not our "job" and we dont hate it, we do it as we love helping people like you
#2859 [20:28] <Gamer> ok
#2860 [20:28] * k_koren [k_koren@notlogged] has joined #minecrafthelp
#2861 [20:29] <Gamer> im sorry but come on i dont want to redownload minecraft
#2862 [20:29] <Gamer> im sorry but come on i dont want to redownload minecraft
#2863 [20:29] * k_koren [k_koren@notlogged] has left #minecrafthelp
#2864 [20:29] <urielsalis> Gamer, why not?
#2865 [20:29] <Gamer> i have tryed that
#2866 [20:29] <urielsalis> Gamer, minecraft.net/download
#2867 [20:29] <Gamer> im on windos 10
#2868 [20:29] <Gamer> yes
#2869 [20:29] <Gamer> then what
#2870 [20:30] <Gamer> i click repare
#2871 [20:30] <Gamer> ?
#2872 [20:30] <urielsalis> Gamer, before installing it, remove everything from the .minecraft folder except for saves and C:\Program Files(x86)\Minecraft
#2873 [20:31] <Gamer> ok
#2874 [20:31] * Compacfoxi [Compacfoxi@notlogged] has joined #minecrafthelp
#2875 [20:32] <Gamer> where do i find the minecraft folder?
#2876 [20:33] <urielsalis> Gamer, %appdata%\.minecraft
#2877 [20:33] * Vector [Vector@notlogged] has joined #minecrafthelp
#2878 [20:33] * Vector [Vector@notlogged] has quit. (Client Quit)
#2879 [20:33] <Gamer> oh thats why thats y i need help on the pc version
#2880 [20:34] <Gamer> ok it just poend up
#2881 [20:34] <Gamer> opend
#2882 [20:34] <Gamer> -- Minecraft Crash Report ---- // Ouch. That hurt :( Time: 2/6/17 7:33 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lw
#2883 [20:34] <Gamer> theres more
#2884 [20:34] <urielsalis> Gamer, thats a different error
#2885 [20:34] * SaltyTheDuck [SaltyTheDuck@notlogged] has joined #minecrafthelp
#2886 [20:34] <urielsalis> Gamer, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2887 [20:34] <SaltyTheDuck> Thank you.
#2888 [20:35] <Gamer> ok
#2889 [20:36] * SaltyTheDuck [SaltyTheDuck@notlogged] has quit. (Client Quit)
#2890 [20:37] * Compacfoxi [Compacfoxi@notlogged] has quit. (Ping timeout: 180 seconds)
#2891 [20:39] <Gamer> ok but how long does it take to hear back?
#2892 [20:41] <Gamer> @urielsalis
#2893 [20:41] <urielsalis> Gamer, you have to give us the link
#2894 [20:41] <Gamer> http://hopper.minecraft.net/help/technical-support-resources/
#2895 [20:41] <Gamer> where to go?
#2896 [20:42] <Gamer> bug tracker?
#2897 [20:42] <urielsalis> Gamer, you have to give us the link to your dxdiag
#2898 [20:42] <Gamer> on chat?
#2899 [20:42] <urielsalis> yes
#2900 [20:43] <Gamer> r u shure
#2901 [20:44] <urielsalis> yes
#2902 [20:44] <Gamer> http://paste.ubuntu.com/23945240/
#2903 [20:45] <urielsalis> Gamer: Unfortunately, your graphics card isnt supported on Windows 10 as Intel has not released drivers for your graphics card as its too old. You will need to either downgrade to Windows 7, get a new graphics card(If you have a desktop PC) or play in another PC
#2904 [20:45] <IEpicDestroyer> intel never updates the drivers
#2905 [20:45] <IEpicDestroyer> they're too lazy to be bothered
#2906 [20:45] <Gamer> that sucks
#2907 [20:45] <Gamer> ok well thanks for your time
#2908 [20:46] <Gamer> is there a way to upgrade the graphics card
#2909 [20:46] <urielsalis> Gamer, buying a new one
#2910 [20:47] <Gamer> im runing on a old pc can i take it in the shop to get it replaced
#2911 [20:47] <Gamer> laptop
#2912 [20:48] <urielsalis> Gamer, laptop, nope
#2913 [20:48] * oldyoda [oldyoda@notlogged] has joined #minecrafthelp
#2914 [20:48] <Gamer> ok well its not worth it thanks for the time and have a good day sorry
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#2916 [20:49] <Gamer> @mattym
#2917 [20:49] <oldyoda> ok what's up with this native launcher?
#2918 [20:50] <oldyoda> Hello again Mattym. Same problem as before.
#2919 [20:52] <oldyoda> Can anyone help me get minecraft working again. that darn nativelauncher update has made it to were I can't play the game.
#2920 [20:53] <urielsalis> oldyoda, what happens when you try?
#2921 [20:56] <oldyoda> it downlaods then I get an error.
#2922 [20:57] <Nikos> hey mat
#2923 [20:58] <oldyoda> this is the error I get. problem moving C;/program files (x64)/minecraft/tmp/tmpLauncher.tmp to minecraftLauncher.exe with error code 5
#2924 [20:58] <Nikos> abosl i sent a email to mojang a 1 hour ago do i just wait
#2925 [20:58] <urielsalis> oldyoda, https://bugs.mojang.com/browse/MCL-5291
#2926 [20:58] <mattym> Nikos, Yes, it will take a few days normally
#2927 [20:59] <Nikos> Okay
#2928 [20:59] <Nikos> Well thanks
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#2930 [21:00] * sethsalieri [sethsalieri@notlogged] has joined #minecrafthelp
#2931 [21:00] <sethsalieri> hey im experiencing a weird problem wondering if its happened before
#2932 [21:00] * itza [itza@notlogged] has joined #minecrafthelp
#2933 [21:00] <urielsalis> sethsalieri, just ask
#2934 [21:01] <sethsalieri> Huh?
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#2936 [21:01] <sethsalieri> OH, ok i went to access my account but it keeps saying my credentials are invalid but i literally JUST changed them and double checked all the info
#2937 [21:02] <sethsalieri> i can change the email and password with no problem but when i try to use them to log in it says its incorrect.
#2938 [21:03] <oldyoda> so are they wroking on trying to fix this bug urielaslis?
#2939 [21:03] <mattym> ??> sethsalieri login/throttle
#2940 [21:03] <Absol> sethsalieri: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2941 [21:03] <Absol> sethsalieri: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2942 [21:04] <mattym> oldyoda, Try uninstalling the game using the installer program found on minecraft.net/download
#2943 [21:04] <mattym> oldyoda, After that restart your computer then install it again.
#2944 [21:05] <sethsalieri> ok
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#2946 [21:05] <oldyoda> Matt I did that just the other day. it worked then, but tried to paly it again today and keep getting the same error. Not wasting my time uninstalling and reinstalling every time I wont to play minecraft.
#2947 [21:06] <mattym> oldyoda, Then try removing the contents in C:/program files (x64)/minecraft
#2948 [21:06] <mattym> oldyoda, THen launching it again
#2949 [21:07] * ceddshot [ceddshot@notlogged] has joined #minecrafthelp
#2950 [21:07] <ceddshot> Hey, my minecraft account seem to be hacked, what can i do ?
#2951 [21:07] <mattym> ??> ceddshot account/hacked
#2952 [21:07] <Absol> ceddshot: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2953 [21:07] <Absol> ceddshot: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2954 [21:08] <oldyoda> ok ty Matt I'l try that
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#2959 [21:34] <Sluge> Hi, I'm having a problem with my Minecraft. The errors I'm getting are:
#2960 [21:34] <Sluge> [22:34:12] [Client thread/ERROR]: ########## GL ERROR ########## [22:34:12] [Client thread/ERROR]: @ Post render [22:34:12] [Client thread/ERROR]: 1286: Invalid framebuffer operation
#2961 [21:34] * plshelpme [plshelpme@notlogged] has joined #minecrafthelp
#2962 [21:34] <Sluge> I have a black screen on startup, I can't play
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#2965 [21:38] <HarriChu> Anyone elses hacked clients not working with this new launcher?
#2966 [21:40] <mattym> HarriChu, We dont support hacked clients here.
#2967 [21:40] <mattym> ??> Sluge win/reinst
#2968 [21:40] <Absol> Sluge: You may need to reinstall the locally installed files that Minecraft puts into place.
#2969 [21:40] <Absol> Sluge: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2970 [21:40] <mattym> Sluge, Try the info Absol wrote, see if you get the same issue after
#2971 [21:41] <HarriChu> Mattym, I meant to say Tekkit, my tekkit isn't working with this new minecraft launcher
#2972 [21:41] <mattym> HarriChu, Dont help with that either.
#2973 [21:41] <HarriChu> "Failed to download file. 1.10.json"
#2974 [21:42] <HarriChu> Then can you help with that error issue
#2975 [21:45] <Sluge> I had this problem before and I came here and I was given a link to a patch for the most recent GeForce NVIDIA Driver update, and it worked
#2976 [21:45] <Sluge> But I just reset my computer and now I'm having the problem again
#2977 [21:46] <mattym> ??> Sluge win/dxdiag
#2978 [21:46] <Absol> Sluge: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2979 [21:47] <Sluge> http://paste.ubuntu.com/23945509/
#2980 [21:48] <mattym> Sluge, Seems like the reinstall brought back the problematic driver, use the hotfix again http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
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#2982 [21:49] <bradhig> I need a good map viewing program to find the area I was in before i died
#2983 [21:49] <mattym> bradhig, Try mcedit
#2984 [21:50] * Compacfoxi [Compacfoxi@notlogged] has joined #minecrafthelp
#2985 [21:50] <bradhig> It is soo slow loading the map
#2986 [21:50] <mattym> bradhig, Only suggestion I have.
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#2990 [21:51] <bradhig> I tried going under ground in spectator mode but i couldn't find the subway. Too much stuff down there
#2991 [21:52] <mattym> bradhig, You will need to either try or look on google for other mapping programs
#2992 [21:53] <bradhig> They all crash in windows 10
#2993 [21:54] <mattym> bradhig, Try asking in the forums.
#2994 [21:54] <Andrio> MCEdit doesn't...
#2995 [21:55] <bradhig> It won't draw the whole map in the editor
#2996 [21:55] <mattym> bradhig, You will still need to search around.
#2997 [21:59] <bradhig> I don't know where to look other then northeast of my spawn point. I need to see the whole map at once not in little pieces like mapatlas
#2998 [21:59] <mattym> bradhig, Then try a different program. Your guess is as good as ours at this point for which one will work out best for you.
#2999 [22:00] <mattym> bradhig, Or, as previously mentioned, ask in the forums
#3000 [22:00] <bradhig> which forus
#3001 [22:00] <mattym> bradhig, http://www.minecraftforum.net/
#3002 [22:10] <bradhig> stupid drop off
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#3007 [22:20] <The_Complex> Hello?
#3008 [22:20] <The_Complex> This is amazing
#3009 [22:20] <The_Complex> An IRC channel
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#3016 [23:03] <RollySenpaiSM> Alguien que hable español porfavor
#3017 [23:05] <RollySenpaiSM> When i open Minecraft Launcher, still white, i dont know what happens
#3018 [23:05] <Sluge> It worked, thank you
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