#1 [00:00] <OG_Reckless> Chris: the ones to banhammer4200 ?
#2 [00:00] * Chris is now off-duty and will no longer accept any requests
#2 [00:00] <Chris> OG_Reckless: Yes
#3 [00:00] <Casey> I tried and It said unable to paste url
#4 [00:00] <banhammer4200> ABsol it have nothing in %appdata%
#5 [00:00] <banhammer4200> nothing comes up
#6 [00:00] <Chris> banhammer4200: Does it give you an error message?
#7 [00:00] * kw221 [kw221@notlogged] has joined #minecrafthelp
#8 [00:00] <banhammer4200> yes
#9 [00:00] * kw221 [kw221@notlogged] has quit. (Client Quit)
#10 [00:01] <Chris> Casey: Did you click the little text box in the centre of your screen?
#11 [00:01] <Chris> banhammer4200: What is it?
#12 [00:01] <Casey> Yes
#13 [00:01] <Chris> Casey: Hm, one moment
#14 [00:01] <banhammer4200> this is what it says Name: wings6.ogg URL: http://resources.download.minecraft.net/e7/e7e8d393fc03a476227890e9ec9319dcc4b400ea Error details: Cannot create a file when that file already exists Filename on disk: 6dfc-22ee-bc56-0786 Path: C:\Users\ahaug\AppData\Local\Temp\6dfc-22ee-bc56-0786 Exists: false Copy to clipboard Get fu
#15 [00:01] <Casey> Says "URL failed to upload" when I paste it
#16 [00:02] <Chris> banhammer4200: When you follow Absol's instructions, I mean
#17 [00:02] * Hs25 [Hs25@notlogged] has joined #minecrafthelp
#18 [00:02] <banhammer4200> yes they did not work i dont even have the app installed that he told me to uninstall
#19 [00:02] <Nick_> sorry, did you respond to my issue of getting error :java.lang.nullpointerexception"? Thanks
#20 [00:02] <urielsalis> Casey, you tool the screenshot?
#21 [00:02] <Nick_> I may have missed it
#22 [00:03] <Chris> ??> Nick_ launcher/crash-log
#23 [00:03] <Absol> Nick_: We need to see your crash log, which appears after a crash.
#24 [00:03] <Absol> Nick_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#25 [00:03] <Nick_> gotcha
#26 [00:03] <Casey> How Would I do that
#27 [00:03] <Chris> banhammer4200: Let's take this step-by-step. Press the Windows Key and R to open the Run window. Do you see that?
#28 [00:03] <banhammer4200> yes
#29 [00:03] <graceflute> well i tried everthing i do not have apps and features on i
#30 [00:03] <Chris> banhammer4200: Great. Type exactly this, then hit enter: %appdata%
#31 [00:04] <banhammer4200> ok
#32 [00:04] <Chris> banhammer4200: Do you see a bunch of folders in there
#33 [00:04] <Chris> ?
#34 [00:04] <banhammer4200> ywa
#35 [00:04] <banhammer4200> ywa
#36 [00:04] <banhammer4200> yea
#37 [00:04] <banhammer4200> omg
#38 [00:04] <Chris> banhammer4200: Is there one that says ".minecraft?"
#39 [00:04] <banhammer4200> yes
#40 [00:04] * Robyle [Robyle@notlogged] has quit. (Quit: Web client closed)
#41 [00:05] <OG_Reckless> Chris: that did not work
#42 [00:05] <Nick_> In what folder is the crash log located?
#43 [00:05] <banhammer4200> i opened it
#44 [00:05] <MegaMonster> for me it does not show the crash info
#45 [00:05] <Chris> banhammer4200: Okay. Open that folder up. Select everything in it except the "saves" folder. Delete them. Then reopen the Minecraft launcher
#46 [00:05] <Chris> Nick_: It should just show you the log when it crashes
#47 [00:05] <urielsalis> Casey, press the prt sc button on your keyboard
#48 [00:06] <OG_Reckless> Chris: deleting all the files but saves didnt work
#49 [00:06] <banhammer4200> f i just deleted my hacks XD jk
#50 [00:06] <Nick_> I see. it doesn't do that. It shows the rror when I try to connect to a server. The actual program is not crashing per say
#51 [00:06] <banhammer4200> chris it did not work
#52 [00:06] <Nick_> can I upload a screenshot?
#53 [00:07] <Chris> Nick_: No, I know what issue you have. Someone had this issue last night, let me get my log to find the solution
#54 [00:07] <graceflute> why won't it download
#55 [00:07] <Chris> banhammer4200: One moment
#56 [00:07] <banhammer4200> k
#57 [00:07] <Nick_> muchos gracias, Chris!
#58 [00:07] * Hs25 [Hs25@notlogged] has quit. (Quit: Web client closed)
#59 [00:07] <Casey> Ok the launcher opened and when I clicked play it said there was a problem and closed it
#60 [00:08] <Chris> Nick_: Hm can't find it, strange. Try logging out of the launcher then log back in
#61 [00:08] <Nick_> ok let me try
#62 [00:08] <Chris> banhammer4200: Did you have Minecraft closed when you deleted them?
#63 [00:09] <banhammer4200> no
#64 [00:09] * ohspanks [ohspanks@notlogged] has joined #minecrafthelp
#65 [00:09] <Chris> banhammer4200: Close Minecraft, then repeat the steps above.
#66 [00:09] <OG_Reckless> Chris: what about meh?
#67 [00:09] <banhammer4200> my saves are empty
#68 [00:10] <Casey> When I click play it says minecraft launcher has stopped working windows will notify you if a solution is found
#69 [00:10] <Chris> OG_Reckless: Ah sorry! You're still stuck at "Preparing?"
#70 [00:10] <OG_Reckless> Chris: yes
#71 [00:10] <Chris> OG_Reckless: Try downloading the old launcher. One moment
#72 [00:10] <ohspanks> hello
#73 [00:10] <ohspanks> i need help
#74 [00:10] <banhammer4200> so i repeted the steps and reopen the tab nothing works
#75 [00:10] <ohspanks> if anyone can assist me
#76 [00:11] <OG_Reckless> Chris: how would i do that? When i download it downloads latest version.
#77 [00:11] <Chris> OG_Reckless: Please go to https://minecraft.net/en-us/download/ and click "Alternate Download," then click the one for Windows.
#78 [00:11] <Chris> banhammer4200: Are you using the new launcher or old?
#79 [00:11] <banhammer4200> chris should i do that to
#80 [00:11] <banhammer4200> new
#81 [00:11] <Nick_> Chris, you are a lifesaver! That did the trick!
#82 [00:11] <Chris> banhammer4200: Yes.
#83 [00:11] <Chris> Nick_: Great! :)
#84 [00:11] <Nick_> Thank you again
#85 [00:11] <Chris> Nick_: Not a problem!
#86 [00:12] * Nick_ [Nick_@notlogged] has quit. (Quit: Web client closed)
#87 [00:12] <ohspanks> hello
#88 [00:12] <ohspanks> can anyone help
#89 [00:13] <ohspanks> im using the new launcher, and it wont load the launcher, even in vanilla
#90 [00:13] <banhammer4200> chris it did not work
#91 [00:13] <OG_Reckless> Chris: http://prntscr.com/e79nxf
#92 [00:13] <OG_Reckless> Chris: 1 or 2 ?
#93 [00:13] <OG_Reckless> Chris: which one of them do i download?
#94 [00:13] <Chris> ohspanks: Try using the old launcher, the new one is kind of buggy at this time. Follow the above instructions
#95 [00:13] <Chris> OG_Reckless: 2
#96 [00:14] <Chris> banhammer4200: What does it say nwo?
#97 [00:14] <Chris> s/wo/ow/
#98 [00:14] <ExtremeBot> Chris meant to say: banhammer4200: What does it say now?
#99 [00:14] * MegaMonster [MegaMonster@notlogged] has quit. (Ping timeout: 180 seconds)
#100 [00:14] <banhammer4200> the downlode is not working
#101 [00:14] <Chris> banhammer4200: It doesn't download, or?
#102 [00:15] * graceflute [graceflute@notlogged] has quit. (Quit: Web client closed)
#103 [00:15] <banhammer4200> ill try again
#104 [00:17] * DJ [DJ@notlogged] has quit. (Ping timeout: 180 seconds)
#105 [00:17] <OG_Reckless> Chris: think it works. thx
#106 [00:17] <Chris> OG_Reckless: :)
#107 [00:17] <OG_Reckless> Chris: :)
#108 [00:17] <ohspanks> my optifine cape doesnt work on the old launcher
#109 [00:17] <ohspanks> is that normal?
#110 [00:17] <Casey> Mine doesnt thanks for all the help
#111 [00:17] <Casey> Im being sarcastic I got no help
#112 [00:17] <Chris> ??> ohspanks mods/optifine
#113 [00:17] <Absol> ohspanks: OptiFine is not written by Mojang, hence it is a mod. We do not support mods.
#114 [00:18] <Chris> Casey: Sorry. One moment
#115 [00:18] <Chris> Casey: Does this happen every time you open the launcher?
#116 [00:18] <banhammer4200> chris is i uninstall minecraft do i have to put in my acont info again
#117 [00:18] <Casey> Yes
#118 [00:18] <Chris> banhammer4200: Yes
#119 [00:18] <banhammer4200> fuckkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
#120 [00:18] <Absol> banhammer4200: Please keep it civil
#121 [00:18] <banhammer4200> i do have it
#122 [00:18] <ohspanks> thanks guys
#123 [00:18] <banhammer4200> dont
#124 [00:18] <ohspanks> launcher works now
#125 [00:18] <ohspanks> happy now
#126 [00:18] <ohspanks> thanks
#127 [00:18] <banhammer4200> what im i going to do
#128 [00:19] <Chris> ??> banhammer4200 account/forgot-login
#129 [00:19] <Casey> And I can get it to open if I redownload the thing stand alone but then it says minecraft launcher has stopped working when I press play
#130 [00:19] <Absol> banhammer4200: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#131 [00:19] <Absol> banhammer4200: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#132 [00:19] <Chris> Casey: Open the launcher again but don't hit play. Let me know when you do
#133 [00:20] <Casey> Ok I have
#134 [00:20] * OG_Reckless [OG_Reckless@notlogged] has quit. (Ping timeout: 180 seconds)
#135 [00:20] <banhammer4200> do i have to uninstall it to downlode the old verson
#136 [00:20] <Chris> ??> Casey launcher/log
#137 [00:20] <Absol> Casey: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#138 [00:20] <Absol> Casey: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#139 [00:20] <Chris> banhammer4200: No, you just need to make sure you run the old version
#140 [00:21] <Chris> banhammer4200: One you confirm the old one works, you can uninstall the new one
#141 [00:21] <Casey> It can be found where?
#142 [00:21] <Chris> Casey: Are you using the new launcher or the old one?
#143 [00:21] <Casey> New
#144 [00:21] <banhammer4200> i can't downlode the old one \
#145 [00:22] <Chris> Casey: Did I have you try the old one yet? I forgot, sorry
#146 [00:22] <Chris> banhammer4200: Why not?
#147 [00:22] <banhammer4200> idk
#148 [00:22] <Casey> No you havent
#149 [00:22] <Casey> But I tried alone
#150 [00:22] <banhammer4200> i clicked on it and it does nothing
#151 [00:22] * JoeSeabee [JoeSeabee@notlogged] has joined #minecrafthelp
#152 [00:22] <Casey> And it says cant connect to minecraft,net
#153 [00:22] <Chris> Casey: The launcher or your browser?
#154 [00:23] <Casey> Launcher
#155 [00:23] <JoeSeabee> I'm having the java.lang.NullPointerException problem while connecting to a server. Any thoughts?
#156 [00:23] <Chris> JoeSeabee: Log out of the game launcher and log back in. :)
#157 [00:23] <banhammer4200> wt
#158 [00:23] <JoeSeabee> Ah. Thanks!
#159 [00:23] <Chris> banhammer4200: Please specify what you mean by "does nothing"
#160 [00:24] <banhammer4200> wtf the new version of minecraft work not 1.8.8
#161 [00:25] <JoeSeabee> Its works! I've been spending the past hour looking up how to fix it. I should've just came here first. lol Thanks Chris!
#162 [00:25] <Chris> No problem, JoeSeabee :)
#163 [00:25] <Chris> Casey: Did you see my message?
#164 [00:25] <Casey> I said the launcher
#165 [00:26] <Chris> Oh sorry
#166 [00:26] * Justin [Justin@notlogged] has joined #minecrafthelp
#167 [00:26] <Chris> Casey: You should be able to follow the instructions Absol told you about five minutes ago now
#168 [00:26] <Casey> Yes where can I find launcher log
#169 [00:27] <Justin> Please tell me why my launcher Unable to save download. 1.11.json
#170 [00:27] <Chris> ??> Justin av/bytefence
#171 [00:27] <Absol> Justin: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#172 [00:27] <Justin> oh i see
#173 [00:27] <Justin> i,ll try it
#174 [00:27] <Justin> Thx alot
#175 [00:28] <Casey> Chris where can I find the launcher log Absol told me about
#176 [00:28] <Chris> Casey: Are you currently in the old launcher?
#177 [00:28] * JoeSeabee [JoeSeabee@notlogged] has quit. (Ping timeout: 180 seconds)
#178 [00:28] <Casey> No New
#179 [00:29] <Chris> Casey: Please close out of the new launcher and open the old launcher
#180 [00:29] <Casey> How do I open the new one
#181 [00:29] <Casey> (I mean old
#182 [00:29] <banhammer4200> what do i did chris
#183 [00:29] * maxjca [maxjca@notlogged] has joined #minecrafthelp
#184 [00:30] <Chris> banhammer4200: One second
#185 [00:30] <banhammer4200> like
#186 [00:30] <Chris> Casey: Did you download the old launcher?
#187 [00:30] <banhammer4200> i have been trying to fix this for almost a day now
#188 [00:30] <Casey> No you never said how
#189 [00:30] <maxjca> hello! I have reformatted my pc and I have a minecraft account but I can not seem to migrate my old account to a mojang account, but it seems like I can not get the game without logging in. I just want to download the game please.
#190 [00:31] <Chris> Casey: Ah, sorry. One second
#191 [00:31] <Chris> Casey: Please go to https://minecraft.net/en-us/download/ and click "Alternate Download," then click the one for Windows.
#192 [00:31] <Chris> maxjca: Why can you not migrate your account?
#193 [00:32] * waleedhamood [waleedhamood@notlogged] has joined #minecrafthelp
#194 [00:32] <maxjca> I just want to download the game, but I can't find a way to do so without logging into a mojang account.
#195 [00:32] <Casey> Yeah'
#196 [00:32] <banhammer4200> dude im dont ill see later
#197 [00:33] <Chris> maxjca: What's your account name?
#198 [00:33] * waleedhamood [waleedhamood@notlogged] has quit. (Client Quit)
#199 [00:33] <banhammer4200> fuck this niggers
#200 [00:33] * Absol kicked banhammer4200 from #minecrafthelp (Reason: anhammer4200 :Keep it civilized, you are just a human being)
#201 [00:33] <maxjca> My MC username is maxjca
#202 [00:33] <Chris> maxjca: Great, one moment
#203 [00:33] <Chris> Casey: Okay. What happens when you click "Start Game?"
#204 [00:33] <Chris> Or whatever the big button says, I can never remember haha
#205 [00:33] <Casey> There is a play button do u mean that
#206 [00:33] <Chris> Casey: Yep
#207 [00:34] <Chris> maxjca: So you can't migrate your account because the site says you have an incorrect email/pass?
#208 [00:34] <maxjca> Yes.
#209 [00:35] <Chris> maxjca: How many times have you tried to log in?
#210 [00:35] <Casey> It says game launcher has failed
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#212 [00:35] * Jamillels_ [Jamillels_@notlogged] has joined #minecrafthelp
#213 [00:35] <maxjca> What do you mean?
#214 [00:35] * Jamillels_ [Jamillels_@notlogged] has quit. (Client Quit)
#215 [00:35] <Casey> Chris
#216 [00:35] <Chris> maxjca: To migrate your account, you need to log into it. How many times have you tried to login?
#217 [00:35] <Casey> Once I press play it shuts and says game launcher has failed
#218 [00:36] <Chris> Casey: Do you have a crash report?
#219 [00:36] <Casey> No its not a crash
#220 [00:36] <maxjca> I can't log into my premium account, I am not sure how it says I need a mojang account.
#221 [00:36] <Casey> It says windows will tell you if a solution is found
#222 [00:36] <Casey> No crash or anything
#223 [00:36] <Casey> But it closes tab anywyas
#224 [00:37] <Chris> Casey: Very odd.
#225 [00:37] <Chris> ??> maxjca account/migrate
#226 [00:37] <Absol> maxjca: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#227 [00:38] <Chris> Casey: Okay, do that again, but don't hit "Play." Open the launcher log tab and copy-paste everything into http://paste.ubuntu.com/ then give me the link, please.
#228 [00:38] <maxjca> Casey: Has this ever happened before? If this is your first time, it could be something with a graphics card or such.
#229 [00:38] * iKyrite [iKyrite@notlogged] has joined #minecrafthelp
#230 [00:38] <maxjca> Casey: On games such as COD, that error has occured, it was because I did not have DirectX
#231 [00:39] <Chris> maxjca: Minecraft doesn't use DirectX. Rather, it uses OpenGL.
#232 [00:39] <Casey> I dont know what that is
#233 [00:39] <Casey> '
#234 [00:39] <iKyrite> i have problem with my launcher when i start the version says unable to start Java
#235 [00:39] <Casey> Chris how do I open launcher log
#236 [00:39] <maxjca> Chris: I understand, I am just giving an example.
#237 [00:39] * marciesboy [marciesboy@notlogged] has joined #minecrafthelp
#238 [00:39] <Chris> ??> iKyrite win/java/reinst
#239 [00:39] <Absol> iKyrite: You need to reinstall Java.
#240 [00:39] <Absol> iKyrite: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#241 [00:40] <Chris> Casey: When you open the Minecraft launcher, what tabs are at the top?
#242 [00:40] * Zoey [Zoey@notlogged] has joined #minecrafthelp
#243 [00:40] <iKyrite> ok thanks
#244 [00:40] <Casey> News skins settings launch options
#245 [00:40] <Zoey> hi
#246 [00:40] * iKyrite [iKyrite@notlogged] has quit. (Client Quit)
#247 [00:40] <maxjca> Chris: I have used that link many times, I can not migrate my account I have been trying for a while.
#248 [00:40] <Zoey> hi
#249 [00:40] <maxjca> Chris: it says, "Error! Wrong Minecraft username, email, or password.
#250 [00:41] <Chris> maxjca: Ah, now I see the problem.
#251 [00:41] <maxjca> The last time I downloaded the game, I was just able to download it.
#252 [00:41] <Chris> ??> maxjca login/throttle
#253 [00:41] <Absol> maxjca: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#254 [00:41] <Absol> maxjca: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#255 [00:41] * Zoey [Zoey@notlogged] has left #minecrafthelp
#256 [00:41] <Absol> maxjca: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#257 [00:41] <Chris> maxjca: Ignore the last bit about resetting your password.
#258 [00:41] * haikhanggamming [haikhanggamming@notlogged] has joined #minecrafthelp
#259 [00:41] <Casey> Chris it is News Skins Settings Launch Options
#260 [00:41] <Chris> Casey: Yes, that's the new launcher. Close out of that and open the other launcher
#261 [00:42] <Casey> When I open the one you tell me to it opens this
#262 [00:42] <Casey> No joke
#263 [00:42] <maxjca> Chris: I have only tried to log into my account once though... I have tried to migrate more than 3 times but.
#264 [00:42] <Casey> I do exactly as you say
#265 [00:42] <Casey> And thats what it opens
#266 [00:42] <haikhanggamming> how to fix error Unable to save download. az_az.lang
#267 [00:42] <Chris> ??> haikhanggamming av/bytefence
#268 [00:42] <Absol> haikhanggamming: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#269 [00:43] <haikhanggamming> ok
#270 [00:43] <Chris> Casey: Let's redownload the Minecraft file then. Go to http://minecraft.net/download, click "Alternate downloads," click the first link, then open what was downloaded
#271 [00:43] <Casey> Ok I did
#272 [00:43] <maxjca> Chris: Can I just download the game? I am not really interested in migrating in the first place.
#273 [00:43] <Casey> It is old one now
#274 [00:43] <Chris> maxjca: Unfortunately, you're forced to migrate your account.
#275 [00:43] * nAK [nAK@notlogged] has joined #minecrafthelp
#276 [00:44] <nAK> How to fix minecraft if my pixel format is not accelerated?
#277 [00:44] <maxjca> Chris: Does the lockout occur if migrating attempts failed? I have only attempted login once.
#278 [00:44] <Chris> ??> nAK win/dxdiag
#279 [00:44] <Absol> nAK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#280 [00:44] <Chris> maxjca: Hang on. Are you able to log into your account at http://account.mojang.com/?
#281 [00:45] * marciesboy [marciesboy@notlogged] has quit. (Ping timeout: 180 seconds)
#282 [00:45] <Chris> Casey: One sec
#283 [00:45] <maxjca> Chris: No, I do not have a mojang account I believe, I only have a premium account.
#284 [00:46] <Chris> maxjca: Okay. And when you go to http://account.mojang.com/migrate, that's when you see the "invalid email" message?
#285 [00:47] <maxjca> Yes, Error! Wrong Minecraft username, email, or password.
#286 [00:47] <nAK> I've been trying for about two months to get this to work, I bought minecraft and it worked for a while and now when I try to log in, I get that error, I do not know how to give you a win/dxdiag file I'm very frustrated and I just want it to work help if you can please
#287 [00:47] <Chris> maxjca: Are any of the boxes outlined in red?
#288 [00:47] <maxjca> Chris: At, https://account.mojang.com/login, It says unknown email.
#289 [00:47] <Chris> nAK: Did you follow Absol's instructions?
#290 [00:48] <Chris> maxjca: Yes, because you don't have a Mojang account.
#291 [00:48] <maxjca> Chris: No, no outlines.
#292 [00:48] <Chris> maxjca: A Minecraft legacy account is not a Mojang account
#293 [00:48] <Chris> maxjca: Okay. Create a new Mojang account through their login page at http://account.mojang.com/, then you can link your Minecraft account after creation
#294 [00:49] <maxjca> Chris: Ok, thank you.
#295 [00:49] <Chris> Casey: Sorry for the wait. What tabs are at the top?
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#300 [00:52] * nAK [nAK@notlogged] has quit. (Ping timeout: 180 seconds)
#301 [00:53] <Chris> Gah 2AM already? I need some sleep after this lol
#302 [00:54] <maxjca> Chris: I have created my mojang account, how do I link my legacy account?
#303 [00:54] * Zoey [Zoey@notlogged] has joined #minecrafthelp
#304 [00:54] <Zoey> Hi
#305 [00:54] <Chris> maxjca: Go to http://account.mojang.com/migrate and there should be a link there
#306 [00:54] <Chris> Zoey: Hiya
#307 [00:55] <Zoey> Can you help me?
#308 [00:55] <Chris> Zoey: Sure, what's your issue?
#309 [00:55] <maxjca> SHOOT
#310 [00:55] <Chris> maxjca: ?
#311 [00:55] <maxjca> It says too many attempts try again later now.
#312 [00:56] <Chris> maxjca: Ah well, try in an hour, unfortunately. :(
#313 [00:56] <Zoey> Im not sure if this happening to everyone but the new launcher update wont get on it it just is a blank white page...
#314 [00:56] <maxjca> :( Thanks anyway
#315 [00:56] <Chris> Zoey: Yeah, a few people have had that issue. One moment
#316 [00:56] <Chris> maxjca: Best of luck :)
#317 [00:56] <maxjca> Chris: Thanks. Night.
#318 [00:56] <Chris> Have a good one.
#319 [00:56] <maxjca> You too
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#321 [00:57] <Chris> Zoey: Go to http://minecraft.net/download, click "Alternative downloads," click the first link, then open what was downloaded
#322 [00:57] <Zoey> Do you want me to delete the bad mc?
#323 [00:57] <Zoey> before i downlode this?
#324 [00:58] * dev [dev@notlogged] has joined #minecrafthelp
#325 [00:58] <Chris> Zoey: If you want to. Just make sure you open the newly downloaded one. :)
#326 [00:59] <Chris> Casey: Still there?
#327 [00:59] <dev> my minecraft always crashes useing the same version i always do
#328 [00:59] <Zoey> Okay thanks imma play all night now
#329 [00:59] <Zoey> Thank you sooo much]
#330 [00:59] <Zoey> Bye!
#331 [00:59] <Chris> ??> dev launcher/crash-log
#332 [00:59] <Absol> dev: We need to see your crash log, which appears after a crash.
#333 [01:00] <Absol> dev: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#334 [01:00] <Chris> Zoey: See ya later.
#335 [01:02] <dev> when it crashes it says GAME CRASH an unexpected issue and the game has crashed. We're sorry for the inconvenience
#336 [01:02] * dragonslaya2341 [dragonslaya2341@notlogged] has joined #minecrafthelp
#337 [01:03] <Chris> dev: Do you have a crash log?
#338 [01:03] <dev> whats that
#339 [01:04] <Chris> dev: When the game crashes, does it give a report of what happened?
#340 [01:04] <dev> yeah thats what it said
#341 [01:05] <Chris> dev: Are you using the new launcher or the old one?
#342 [01:05] <dev> new it auto updates
#343 [01:06] <Chris> dev: Mm. One moment
#344 [01:06] <dev> what
#345 [01:07] <Chris> ??> dev win/.minecraft
#346 [01:07] * dragonslaya2341 [dragonslaya2341@notlogged] has quit. (Client Quit)
#347 [01:07] <Absol> dev: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#348 [01:07] <Chris> dev: Follow Absol's instructions and find launcher_log.txt. Open it, copy its contents, and paste them at http://paste.ubuntu.com/ and give us the link.
#349 [01:08] <dev> so go into the launcher then do it
#350 [01:09] * hellhound [hellhound@notlogged] has joined #minecrafthelp
#351 [01:09] <dev> what button is win
#352 [01:09] <Chris> dev: No, not the launcher. Just do what Absol said above, please.
#353 [01:09] <Chris> ??> dev win/key/image
#354 [01:09] <Absol> dev: NOTE: It is the one in the middle. May not appear exactly as shown. http://upload.wikimedia.org/wikipedia/commons/1/1e/Ctl_wndws_alt.jpg
#355 [01:10] <dev> what does win/key/image
#356 [01:10] <dev> mean
#357 [01:11] <hellhound> hopefully someone can help me with this. yesterday i downloaded the updated mc launcher that does not require java. when trying to load it up so i can play pixelmon with a friend the launcher was stuck at the "preparing" part and the bar wasn't moving at all for any progress
#358 [01:11] <Chris> dev: It's just a command we use to have Absol say the correct thing. Pay no attention to that and focus on what Absol said
#359 [01:12] <Chris> hellhound: Do you have mods installed?
#360 [01:12] <dev> he said do win+r but whats win
#361 [01:12] <Chris> dev: The Windows key
#362 [01:12] <dev> oh ok cool
#363 [01:12] <hellhound> the only thing installed chris is pixelmon
#364 [01:12] <hellhound> and optifine
#365 [01:13] <Chris> ??> hellhound mods
#366 [01:13] <Absol> hellhound: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#367 [01:13] <Chris> hellhound: Sorry :(
#368 [01:13] <hellhound> so nothing can be done about the launcher not loading its progress bar?
#369 [01:14] <Chris> hellhound: Unless you try with a vanilla copy, we can't help you.
#370 [01:14] <hellhound> how would i try with a vanilla copy?
#371 [01:15] <Chris> ??> hellhound mac/reinst
#372 [01:15] <Absol> hellhound: You may need to reinstall the locally installed files that Minecraft puts into place.
#373 [01:15] <Absol> hellhound: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#374 [01:16] <Chris> ¯\_(ツ)_/¯
#375 [01:16] <Chris> dev: How's it going?
#376 [01:17] <dev> i cant paste it
#377 [01:17] * azerty16 [azerty16@notlogged] has joined #minecrafthelp
#378 [01:17] <Chris> dev: Why not?
#379 [01:18] <dev> dont know when i press ctrl v it doesnt work after i have copyed it
#380 [01:18] <Chris> dev: Are you sure you selected all the text and copied it first?
#381 [01:19] <dev> wait so go into the text file then do it
#382 [01:19] <Chris> dev: Yes. Open the file, press control-A, control-C, then go to paste.ubuntu.com and paste it there.
#383 [01:21] * Casey [Casey@notlogged] has quit. (Ping timeout: 180 seconds)
#384 [01:21] <dev> ---- Minecraft Crash Report ----
#385 [01:21] <Chris> dev: Please make sure you paste it at paste.ubuntu.com and not here.
#386 [01:24] <Chris> dev: Are you still there?
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#389 [01:27] * Senpai02 [Senpai02@notlogged] has joined #minecrafthelp
#390 [01:27] <Senpai02> ich komme auf gar kein server drauf wiso
#391 [01:28] <Senpai02> da steht die ganze zeit java.lange...
#392 [01:28] * bgfnmvhnvmvbmc [bgfnmvhnvmvbmc@notlogged] has joined #minecrafthelp
#393 [01:28] <dev> yeah just woeking it out
#394 [01:28] * C2mc4ever [C2mc4ever@notlogged] has joined #minecrafthelp
#395 [01:28] * bgfnmvhnvmvbmc [bgfnmvhnvmvbmc@notlogged] has quit. (Client Quit)
#396 [01:28] <Chris> ??> Senpai02 lang/de
#397 [01:28] <Senpai02> how goes that
#398 [01:28] <Absol> Senpai02: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#399 [01:28] <Chris> Senpai02: Log out of the launcher and log back in.
#400 [01:29] <C2mc4ever> English language?
#401 [01:29] <Senpai02> no i am german i anderstand you a littel bit
#402 [01:29] <C2mc4ever> can you say Hi if you are a real person talking tio me
#403 [01:29] <Chris> C2mc4ever: Hi there.
#404 [01:29] <C2mc4ever> OK
#405 [01:29] <Senpai02> Hi
#406 [01:29] <C2mc4ever> so heres my problem.
#407 [01:30] <Senpai02> my proplem is i dont can go off a server ther stand java.lang
#408 [01:30] <C2mc4ever> when ever i join a server there is an error message saying java.lang.NullPOinterException
#409 [01:30] <Chris> C2mc4ever: Log out of the launcher and log back in.
#410 [01:30] <Senpai02> yes
#411 [01:30] <Chris> Senpai02: Do the same above
#412 [01:30] <C2mc4ever> that is the excat error message and I want to now how to fix the problem
#413 [01:31] <C2mc4ever> next step?
#414 [01:31] <Chris> C2mc4ever: It should be resolved then.
#415 [01:31] <C2mc4ever> do i click play when the lauincher is ready?
#416 [01:31] <Chris> C2mc4ever: Yes.
#417 [01:31] <C2mc4ever> I am trying it now?
#418 [01:31] <Senpai02> it works thanks
#419 [01:31] <C2mc4ever> and it seems to now work
#420 [01:31] <Chris> Senpai02, C2mc4ever: Glad to hear it
#421 [01:31] <C2mc4ever> I mean not work
#422 [01:31] <Chris> Oh
#423 [01:32] <Chris> C2mc4ever: Same error?
#424 [01:32] <Senpai02> thanks Chris
#425 [01:32] <C2mc4ever> Yes
#426 [01:32] <Senpai02> yes
#427 [01:32] <Chris> Senpai02: No problem!
#428 [01:32] <C2mc4ever> same error Chris
#429 [01:32] <Senpai02> thanks and bey bey
#430 [01:32] <Chris> C2mc4ever: Very odd. You logged out completely, right? You had to enter your credentials again?
#431 [01:32] <Chris> Senpai02: o/
#432 [01:32] <C2mc4ever> Oh I thought close the game and open the game up again
#433 [01:32] <C2mc4ever> ok I will try that way hold on
#434 [01:33] * Vizz [Vizz@notlogged] has joined #minecrafthelp
#435 [01:34] <Vizz> With the new launcher, i can run Vanilla, but every time i try to run Forge to play with some mods, it crashes, know a fix?
#436 [01:34] <Chris> ??> Vizz mods
#437 [01:34] <Absol> Vizz: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#438 [01:35] <Chris> Vizz: It seems like nobody's having luck with mods on the new launcher.
#439 [01:35] <Vizz> Oh, ok
#440 [01:35] <Vizz> thanks :)
#441 [01:35] * Senpai02 [Senpai02@notlogged] has quit. (Ping timeout: 180 seconds)
#442 [01:36] <Chris> C2mc4ever: Did it work?
#443 [01:36] * Vizz [Vizz@notlogged] has quit. (Client Quit)
#444 [01:36] <C2mc4ever> sry took long to enter my credentials cause I forgot my password but trying out a server again
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#446 [01:37] <C2mc4ever> And it worked thank you so much Chris
#447 [01:37] <C2mc4ever> THANK YOU SO MUCH
#448 [01:37] <Chris> C2mc4ever: No problem, glad it works :)
#449 [01:37] <C2mc4ever> You are the best have a nice day
#450 [01:37] <Chris> Thanks, you too! :)
#451 [01:37] * C2mc4ever [C2mc4ever@notlogged] has quit. (Quit: Web client closed)
#452 [01:37] <Chris> Seems like that's it for the night. Anyone lurking, night!
#453 [01:41] <dev> how do i send you the website where i pasted it
#454 [01:41] * flare [flare@notlogged] has joined #minecrafthelp
#455 [01:41] <dev> so that you cAN SEE IT
#456 [01:42] <dev> got to go bye
#457 [01:43] <flare> hey, my minecraft launcher says that its unable to create the directory. fr_ca.lang can anyone help?
#458 [01:44] <flare> it makes it so it wot download any version of minecraft, so i am unable to play...
#459 [01:45] * dev [dev@notlogged] has quit. (Ping timeout: 180 seconds)
#460 [01:46] <flare> can anyone help..?
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#467 [01:51] <Ozymandias> "Internal Exception: java.lang.NullPointerException" is what pops up every time I try to join a server. Anybody know what's up with that?
#468 [01:54] * kappapride [kappapride@notlogged] has quit. (Ping timeout: 180 seconds)
#469 [01:54] <Ozymandias> No bueno?
#470 [01:56] * PinkSnapple [PinkSnapple@notlogged] has joined #minecrafthelp
#471 [01:56] <PinkSnapple> hey so im getting the error when i know my password and email and it's still not letting me login in
#472 [01:57] <PinkSnapple> i even waited a few hours
#473 [01:57] <PinkSnapple> anyone here?
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#483 [02:08] <Vladatron> help me
#484 [02:08] <Vladatron> ??
#485 [02:09] <Vladatron> Help me ??
#486 [02:09] * cybertech768 [cybertech768@notlogged] has joined #minecrafthelp
#487 [02:10] <Vladatron> I can not download version 1.10 from how come ???
#488 [02:11] * xloveofmylifex [xloveofmylifex@notlogged] has joined #minecrafthelp
#489 [02:11] <Vladatron> please help me ??? I can not download version 1.10 from how come ???
#490 [02:11] * Almog1324 [Almog1324@notlogged] has joined #minecrafthelp
#491 [02:11] <cybertech768> i keep getting things poping up saying Unable to save download. br_fr.lang and other things like that, i looked into .minecraft couldnt find anything
#492 [02:11] * Dnex08 [Dnex08@notlogged] has joined #minecrafthelp
#493 [02:11] <xloveofmylifex> Hello i can't download minecraft because of this message: "Could not save download"
#494 [02:11] <cybertech768> same
#495 [02:12] <Almog1324> hey, Minecraft crashed when I load a world can someone help?
#496 [02:12] * xloveofmylifex [xloveofmylifex@notlogged] has quit. (Client Quit)
#497 [02:12] <cybertech768> check settings and launcher almog1324 that could be it
#498 [02:13] <Vladatron> I'm writing I can not save the downloaded file. az_az.lang. I can not download version 1.10 from how come ???
#499 [02:13] <cybertech768> i keep getting things like cant save file
#500 [02:14] <cybertech768> Unable to save download. br_fr.lang is wwhat im stuck on
#501 [02:14] <Almog1324> I didn't touch the settings
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#503 [02:14] <cybertech768> sorry almog idk maybe uninstall and reinstall? sorry im as lost as you
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#506 [02:27] * iLegitMacro [iLegitMacro@notlogged] has joined #minecrafthelp
#507 [02:27] <iLegitMacro> Mon minecraft ne veut pas se lancer
#508 [02:28] <iLegitMacro> My minecraft won't start
#509 [02:29] <iLegitMacro> @
#510 [02:29] <iLegitMacro> @My minecraft won't start
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#514 [02:38] * Gevsam123 [Gevsam123@notlogged] has joined #minecrafthelp
#515 [02:40] <Gevsam123> Hi. I've bought admin account in minecraft, but now I can authorized in network game.
#516 [02:40] * the_gamer5645 [the_gamer5645@notlogged] has joined #minecrafthelp
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#519 [02:42] * GN03_PVP [GN03_PVP@notlogged] has joined #minecrafthelp
#520 [02:43] <GN03_PVP> hello?
#521 [02:43] * CHRISTIAN0325 [CHRISTIAN0325@notlogged] has joined #minecrafthelp
#522 [02:43] <CHRISTIAN0325> Gagal menyimpan unduhan. ms_my.lang Nama: ms_my.lang URL: http://resources.download.minecraft.net/13/137cc3930a6f600c045ed5ec40bba3e628cc1d64 RIncian kesalahan: Attempting to move successful download to C:/Users\Personal\AppData\Roaming\.minecraft\assets\objects\13/137cc3930a6f600c045ed5ec40bba3e628cc1d64 The process cannot access the file because it is being used by another process Nama berkas pada diska: 49ca-e29a-bc46-6f5c Jalur: C:\Users\Perso
#523 [02:43] <Wombat> Hello, I am having my launcher crash if I hsave th show logs checked, when minecraft opens it has been crashing on Building Terrain, and now, it is crashing on the Mojang white screen. It was working an hour before I had this problem.
#524 [02:43] * CHRISTIAN0325 [CHRISTIAN0325@notlogged] has quit. (Client Quit)
#525 [02:44] * the_gamer5645 [the_gamer5645@notlogged] has quit. (Ping timeout: 180 seconds)
#526 [02:48] <Wombat> Should also mention I was getting help for this 6hrs ago, but had to go to work.
#527 [02:50] * Falcon [Falcon@notlogged] has joined #minecrafthelp
#528 [02:50] <Falcon> hi
#529 [02:50] <Falcon> i Have a problem can someone Help me?
#530 [02:51] * Almog1324 [Almog1324@notlogged] has quit. (Ping timeout: 180 seconds)
#531 [02:52] <Falcon> i Just bought Minecraft and Nobody has the same problem as me (Exactly)
#532 [02:52] * Simba9 [Simba9@notlogged] has joined #minecrafthelp
#533 [02:52] <Falcon> Anyone Online atm?
#534 [02:53] <Wombat> Not sure. They haven't answered my question uet, either.
#535 [02:53] <Falcon> So Many People are Online, Yet nobody Answers
#536 [02:54] * YWMXNjaz06Rhm8cq [YWMXNjaz06Rhm8cq@notlogged] has quit. (Quit: Web client closed)
#537 [02:54] <Wombat> Falcon- FYI- just ask/describe your question when you enter. You don't need to ask if anyone can help. They are usually pretty quick to respond
#538 [02:54] * Kux6g6ycF38Hn4Ra [Kux6g6ycF38Hn4Ra@notlogged] has joined #minecrafthelp
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#541 [02:55] <asdsad> asdas
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#545 [02:56] <Wombat> Hello- Having launcher and game crash problems. The game was working fine, then an hour later it started crashing on Building Terrain.
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#548 [03:01] * GN03_PVP [GN03_PVP@notlogged] has joined #minecrafthelp
#549 [03:01] <GN03_PVP> hiii
#550 [03:01] <GN03_PVP> i need help!!
#551 [03:02] * ashle [ashle@notlogged] has joined #minecrafthelp
#552 [03:02] <GN03_PVP> my new mc launcher wont stop crashing! what do i do??
#553 [03:02] * xXSabyPlayzXx [xXSabyPlayzXx@notlogged] has joined #minecrafthelp
#554 [03:02] <GN03_PVP> Anyone know how to fix crashing problem?
#555 [03:03] * Hounch [Hounch@notlogged] has joined #minecrafthelp
#556 [03:03] <xXSabyPlayzXx> Hello I got the new minecraft lancher and it won't load up it says ERROR :( Unable to save download
#557 [03:04] <Hounch> i got that too
#558 [03:04] <ashle> the new lancher wont load can someone help
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#564 [03:08] * DarkNoddy [DarkNoddy@notlogged] has joined #minecrafthelp
#565 [03:09] <HarryPlaysMCYT> I opened Minecraft and then i chose my version and it said Error when i pressed Play?
#566 [03:10] * Kisnif13 [Kisnif13@notlogged] has joined #minecrafthelp
#567 [03:11] <HarryPlaysMCYT> I opened Minecraft and then i chose my version and it said Error when i pressed Play?
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#569 [03:15] * xboxgamer357 [xboxgamer357@notlogged] has joined #minecrafthelp
#570 [03:15] <xboxgamer357> my game keeps crashing
#571 [03:17] * Lukas [Lukas@notlogged] has joined #minecrafthelp
#572 [03:17] * LawFee [LawFee@notlogged] has joined #minecrafthelp
#573 [03:17] <Lukas> Hello I have some problems with my minecraft
#574 [03:17] * Gevsam123 [Gevsam123@notlogged] has quit. (Ping timeout: 180 seconds)
#575 [03:17] <GN03_PVP> MY MC KEEPS CRASHING SINCE NEW UPDATE OMFG
#576 [03:17] <Lukas> Can you help me?
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#579 [03:18] <Lukas> Is anybody there who can help me?
#580 [03:18] <GN03_PVP> same i need help"
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#588 [03:21] <SurrealAura> my minecraft is not updating help
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#591 [03:21] <SurrealAura> im getting failed download errors
#592 [03:22] <SurrealAura> help me
#593 [03:22] <SurrealAura> error for download
#594 [03:23] <Lukas> If I try to start my game the launcher crashes and it says that the game crashed!
#595 [03:23] * SirJoshington [SirJoshington@notlogged] has joined #minecrafthelp
#596 [03:23] <Lukas> If I try to start my game the launcher crashes and it says that the game crashed!
#597 [03:23] <SirJoshington> Have you checked what the crash log said?
#598 [03:24] <Lukas> Should I send it into the chat here?
#599 [03:24] <Falcon> Hey i need help but nobody answered me
#600 [03:24] <SirJoshington> Have a read of it lukas and see if you understand what it means.
#601 [03:24] <SurrealAura> when i try to update it says error
#602 [03:25] <Falcon> Sirjoshington can you help me?
#603 [03:25] <SurrealAura> can anyone help me???
#604 [03:25] <SirJoshington> I'm not sure Falcon I can try I came here to see if someone could help me too.
#605 [03:25] <SurrealAura> i tryed to download the latest release
#606 [03:25] <Falcon> Ok
#607 [03:25] <Falcon> it sas
#608 [03:25] <SurrealAura> keeps saying error
#609 [03:26] <SirJoshington> Just error nothing else?
#610 [03:26] <Falcon> **an unexpected issue Occourd and the game crashed We're sorry for the Inconveniece **
#611 [03:26] <SurrealAura> just error
#612 [03:26] <Falcon> This is the message when i press play
#613 [03:26] <Falcon> it doesnt let me start
#614 [03:27] <SurrealAura> me to
#615 [03:27] <Falcon> i have tried doing everything,, i even uninstalled the game
#616 [03:27] <Falcon> i updated every driver
#617 [03:27] <SirJoshington> If that happens go into settings on the launcher and turn on output log should be the second setting
#618 [03:28] <xboxgamer357> me to
#619 [03:28] <Falcon> still
#620 [03:28] <Falcon> same thing
#621 [03:28] <Falcon> **an unexpected issue Occourd and the game crashed We're sorry for the Inconveniece **
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#623 [03:29] <SirJoshington> turn on output log and try and load up your game if it crashes look for the crash log in the output it should be the latest thing on there
#624 [03:29] <Lukas> It says java se binary isnt working anymore!
#625 [03:29] <Tim_> hi
#626 [03:29] <Lukas> what can I do there
#627 [03:29] <Lukas> ?
#628 [03:29] <Tim_> i cant install minecraft profiles
#629 [03:29] <Falcon> 13:29:20 launcher Process closed with exit code -1073740791 13:29:20 launcher
#630 [03:29] <Falcon> it says this
#631 [03:30] <SirJoshington> is there anywhere that says something along the lines of a fatal error has occurred?
#632 [03:30] <Tim_> no things like this eat2.ogg
#633 [03:30] <xboxgamer357> for me it says C:/Users\\AppData\Roaming\.minecraft\assets\objects\4e/4e2ad4372536ce1105034f8086acb5f793061b24 has filesize of 2347 bytes
#634 [03:30] <Falcon> this is everthing
#635 [03:30] <Falcon> 13:29:14 launcher Preparing to launch minecraft client for 1.11.2 13:29:14 launcher Checking installations. 13:29:14 launcher Minecraft client 1.11.2 is ready to start. 13:29:14 launcher Starting! 13:29:14 launcher Using default game log configuration client-1.7.xml (outputs XML) 13:29:16 bes Setting user: i_TooT 13:29:18 bes LWJGL Version: 2.9.4 13:29:20 launcher Process closed with exit code -1073740791 13:29:20 launcher
#636 [03:30] <Falcon> it doesnt
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#638 [03:31] <Tim_> i can not download in the new minecraft launcher the profiles
#639 [03:31] <xboxgamer357> for me it says C:/Users\\AppData\Roaming\.minecraft\assets\objects\4e/4e2ad4372536ce1105034f8086acb5f793061b24 has filesize of 2347 bytes
#640 [03:31] <SurrealAura> fuck fucking minecraft
#641 [03:31] <Absol> SurrealAura: Please keep it civil
#642 [03:31] <Falcon> i Just bought mc ... why cant i play it
#643 [03:31] <Falcon> this suckssss
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#645 [03:31] <SurrealAura> this shit pissing me off
#646 [03:31] * Absol kicked SurrealAura from #minecrafthelp (Reason: urrealAura :Keep it civilized, you are just a human being)
#647 [03:32] <xboxgamer357> plz help me
#648 [03:32] <Falcon> absol if you are one of the supports can you help me with my problem?
#649 [03:32] <Lukas> If I start the game it crashes and it says java se binary isnt working anymore. There isnt a log file or something else I could send you. So what can I do against it?
#650 [03:32] <Tim_> how can i download the old launcher the new one is broken
#651 [03:32] <xboxgamer357> any one here going to help us
#652 [03:33] <Falcon> Why do supports Join in and kick people and they don't help people with problems
#653 [03:33] <Tim_> i dont now
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#655 [03:33] <Falcon> I am So... dissapointed in their Helpers
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#657 [03:33] <Falcon> They help in what.. exactly if you are Just going to join in and kick someone and leave
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#659 [03:33] <SirJoshington> Falcon try uninstalling Java all together and reinstalling the latest version
#660 [03:33] * Berciok1337 [Berciok1337@notlogged] has quit. (Client Quit)
#661 [03:33] <Falcon> ok
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#666 [03:34] <SirJoshington> Just remember this is a volunteer service
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#668 [03:35] <xboxgamer> my game keeps crashing
#669 [03:35] <Lukas> If I start the game it crashes and it says java se binary isnt working anymore. There isnt a log file or something else I could send you. So what can I do against it?
#670 [03:35] <SirJoshington> Does anyone know how to fix: EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffa0f5565c7, pid=6344, tid=13012?
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#672 [03:36] <xboxgamer> anyone here to HELP US
#673 [03:37] <Falcon> sir
#674 [03:37] <Falcon> it still doesnt work
#675 [03:37] <SirJoshington> What's wrong xbox?
#676 [03:38] <Falcon> i have installed it again with the latest version
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#678 [03:38] <Falcon> still same error
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#680 [03:38] <xboxgamer> my game keeps crashing
#681 [03:38] <SirJoshington> Please don't call me sir I'm just another random person who's having problems that's helping the best I can
#682 [03:38] * Tim_ [Tim_@notlogged] has joined #minecrafthelp
#683 [03:38] <Tim_> hello
#684 [03:39] <SirJoshington> Have you looked at the crashlog xbox?
#685 [03:39] <xboxgamer> yes
#686 [03:39] <SirJoshington> What's it say exactly?
#687 [03:39] <xboxgamer> Se Binery
#688 [03:40] <SirJoshington> Try this: https://www.youtube.com/watch?v=1BJI1DCO6Ls
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#698 [03:45] <joabcgamer> hi when downloading new uptate is says the file cant be saved because it is already in use
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#703 [03:47] <SirJoshington> Are you using mods joab? Or are you just in Vanilla?
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#706 [03:49] <GN03_PVP> I NEED HELP!
#707 [03:49] <GN03_PVP> i try using skull project and my mc now crashes sonce new update
#708 [03:49] <Lukas> I still have the problem with the java platform se binary. But I am using a mod by the way!
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#710 [03:50] <Lukas> I still have the problem with the java platform se binary. But I am using a mod by the way!
#711 [03:50] * wash [wash@notlogged] has joined #minecrafthelp
#712 [03:50] <SirJoshington> There is a specific chat just for mods check the rules for it.
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#714 [03:52] <Crypticmemories> anyone want to tell me how to effectively log into mojang it will not recognize my email or password even after I just changed it
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#716 [03:52] <Lukas> Can anybody send my his working .minecraft folder?
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#718 [03:53] <wash> i can launch my minecraft launcher, anyone help me?
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#720 [03:53] <SirJoshington> crypt are you on just mojang.com or are you on something like bugs.mojang?
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#727 [03:54] <SirJoshington> Have you not fully installed minecraft wash?
#728 [03:54] <SirJoshington> Maybe try re-installing?
#729 [03:54] <xboxgamer> the video did not help
#730 [03:55] <SirJoshington> Honestly I have no clue xbox
#731 [03:55] <xboxgamer> ok
#732 [03:55] <xboxgamer> where is a helper when u need one
#733 [03:56] <thgilfodrol> ??> xboxgamer launcher/new/log
#734 [03:56] <Absol> xboxgamer: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#735 [03:56] <thgilfodrol> wash: what happens when you try?
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#737 [03:57] <iTrapZ> hello
#738 [03:57] <thgilfodrol> hello iTrapZ
#739 [03:58] <iTrapZ> hi, i need help with my mc
#740 [03:58] <thgilfodrol> iTrapZ: what is the problem?
#741 [03:58] <iTrapZ> when i launch forge it crashes mc
#742 [03:58] <iTrapZ> i deleted mc and installed in multiple times
#743 [03:58] <iTrapZ> it still wont fi
#744 [03:58] <iTrapZ> fix
#745 [03:58] <thgilfodrol> ??> iTrapZ mods
#746 [03:59] <Absol> iTrapZ: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#747 [03:59] <thgilfodrol> iTrapZ: however, if you are having issues even when using vanilla 1.11.2, post any relevant launcher/game output/crash logs to http://paste.ubuntu.com , and link them here
#748 [03:59] <iTrapZ> let me see my mods
#749 [03:59] <iTrapZ> none
#750 [03:59] <iTrapZ> it wont even go in minecraft and it crashes
#751 [03:59] <iTrapZ> like launcher crashes as soon as forge starts to load
#752 [03:59] <thgilfodrol> iTrapZ: forge is a mod
#753 [04:00] <iTrapZ> ...
#754 [04:00] <SirJoshington> The launcher or the actual game?
#755 [04:00] <iTrapZ> the launcher crashes
#756 [04:00] <iTrapZ> i cant go into the actual game if the launcher crashes ;/
#757 [04:00] <SirJoshington> And you can't do anything it just keeps crashing?
#758 [04:00] <iTrapZ> yes
#759 [04:00] <iTrapZ> i removed all my mods and things to do with them it still wont work
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#761 [04:01] <SirJoshington> Maybe try getting rid of forge too?
#762 [04:01] <thgilfodrol> iTrapZ: as I've said, you need to try it with vanilla 1.11.2
#763 [04:01] <iTrapZ> vanilla mc works
#764 [04:01] <iTrapZ> just forge wont work
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#766 [04:01] <thgilfodrol> talk to the forge people
#767 [04:01] <iTrapZ> i tried 1.11 and 1.7.10
#768 [04:01] * CanadianGamer55 [CanadianGamer55@notlogged] has joined #minecrafthelp
#769 [04:01] <iTrapZ> but forge doesnt work only
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#772 [04:02] <thgilfodrol> iTrapZ: there are support venues for forge that you can try out
#773 [04:02] <iTrapZ> ok
#774 [04:02] <iTrapZ> ty
#775 [04:02] <iTrapZ> bye
#776 [04:02] <SirJoshington> there is a specific chat just for mods check the rules page for it
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#778 [04:02] <thgilfodrol> iTrapZ: if it's ftb, go to #ftb
#779 [04:02] <thgilfodrol> iTrapZ: if it's a plain forge issue, go to #Minecraftforge
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#781 [04:04] <xboxgamer> i done it
#782 [04:05] * iTrapZ [iTrapZ@notlogged] has quit. (Ping timeout: 180 seconds)
#783 [04:05] <thgilfodrol> xboxgamer: put the link here
#784 [04:07] * blackend [blackend@notlogged] has joined #minecrafthelp
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#787 [04:08] <BB> Hello
#788 [04:08] * Sonix [Sonix@notlogged] has joined #minecrafthelp
#789 [04:08] <thgilfodrol> hello BB
#790 [04:08] <BB> I need help with my minecraft game
#791 [04:08] * kinggoesgaming [kinggoesgaming@notlogged] has quit. (Quit: Connection closed for inactivity)
#792 [04:09] <BB> it wont download the latest game version and this is my first time playing minecraft
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#797 [04:13] <iTerminatorZ> I need help
#798 [04:13] <iTerminatorZ> I cant start my minecraft
#799 [04:13] <iTerminatorZ> I even
#800 [04:14] <thgilfodrol> iTerminatorZ: what is the problem?
#801 [04:14] <iTerminatorZ> Reset my pc
#802 [04:14] <iTerminatorZ> To fabric mode
#803 [04:14] <iTerminatorZ> I had all games to install again
#804 [04:14] <thgilfodrol> ??> iTerminatorZ launcher/new/log
#805 [04:14] <iTerminatorZ> I did get a code in my old launcher
#806 [04:14] <Absol> iTerminatorZ: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#807 [04:14] <iTerminatorZ> It didnt say much
#808 [04:14] <thgilfodrol> iTerminatorZ: what was the code?
#809 [04:14] <iTerminatorZ> I wil show
#810 [04:14] <iTerminatorZ> Idk
#811 [04:14] <iTerminatorZ> I dont remember
#812 [04:14] <iTerminatorZ> Wait
#813 [04:15] * O1NJhVPmym1WSifO [O1NJhVPmym1WSifO@notlogged] has joined #minecrafthelp
#814 [04:15] <thgilfodrol> iTerminatorZ: give me your launcher log as per the instructions link to you above please
#815 [04:15] <iTerminatorZ> Launcher log is there 1 in the new launcher
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#817 [04:16] <iTerminatorZ> [11:11:34] [Client thread/INFO]: Setting user: iTerminatorZ [11:11:35] [Client thread/INFO]: LWJGL Version: 2.9.4
#818 [04:16] <iTerminatorZ> \Only got this in my crash logs
#819 [04:16] * samschaap [samschaap@notlogged] has joined #minecrafthelp
#820 [04:16] <iTerminatorZ> LAUNCHER LOG IS BIG
#821 [04:16] <iTerminatorZ> YOU SURE
#822 [04:16] <iTerminatorZ> ?
#823 [04:16] <iTerminatorZ> ?
#824 [04:16] * _Marqs_ [_Marqs_@notlogged] has left #minecrafthelp
#825 [04:16] <iTerminatorZ> about it
#826 [04:18] <iTerminatorZ> Thgil?
#827 [04:18] <iTerminatorZ> [0211/111129:INFO:LauncherAppBrowser.cpp(24)] Work dir is C:\Users\Marc van Laarhoven\AppData\Roaming\.minecraft [0211/111129:INFO:ClientHandler.cpp(182)] Creating launcher window. [0211/111129:INFO:LauncherAppRenderer.cpp(110)] Javascript bridge extended. [0211/111131:INFO:ClientHandler.cpp(846)] Preferences / startup: Read preferences [0211/111131:INFO:ClientHandler.cpp(846)] Preferences: Wrote preferences [0211/111131:INFO
#828 [04:18] <iTerminatorZ> It doesnt paste i think
#829 [04:18] <iTerminatorZ> I got much more
#830 [04:18] <iTerminatorZ> [0211/111129:INFO:LauncherAppBrowser.cpp(24)] Work dir is C:\Users\Marc van Laarhoven\AppData\Roaming\.minecraft [0211/111129:INFO:ClientHandler.cpp(182)] Creating launcher window. [0211/111129:INFO:LauncherAppRenderer.cpp(110)] Javascript bridge extended. [0211/111131:INFO:ClientHandler.cpp(846)] Preferences / startup: Read preferences [0211/111131:INFO:ClientHandler.cpp(846)] Preferences: Wrote preferences [0211/111131:INFO
#831 [04:18] <iTerminatorZ> I dont have enought space
#832 [04:20] * O1NJhVPmym1WSifO [O1NJhVPmym1WSifO@notlogged] has quit. (Ping timeout: 180 seconds)
#833 [04:20] <iTerminatorZ> Can some 1 help me
#834 [04:20] <xboxgamer> it still not working
#835 [04:21] <xboxgamer> i need help plzz
#836 [04:22] <xboxgamer> anyone plz
#837 [04:22] <iTerminatorZ> Xbox
#838 [04:22] <iTerminatorZ> It doesnt work
#839 [04:22] <iTerminatorZ> If you beg
#840 [04:22] <iTerminatorZ> All the time
#841 [04:22] <iTerminatorZ> Just wait
#842 [04:22] <iTerminatorZ> And dont spam
#843 [04:24] <iTerminatorZ> ??
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#847 [04:27] <Mia> Hi, im having some problems with Minecraft. It seems that whenever i join a server i can play for about 5 seconds before the whole thing closes. There is usually a pop-up that says 'unexcpected error had occured. Sorry for any inconvenience.' Can someone please help me out here? i really dont want to have to create a new account and pay for this for the third time now..
#848 [04:27] <JavaProblem> Hey, since the new launcher i get a crash on startup, Java(TM) platform se binary has stopped working; i have updated java and downloaded newest graphic drivers. Any ideas?
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#852 [04:31] <Mia> can someone please help?
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#855 [04:33] <xboxgamer> anyone here
#856 [04:33] <Mia> me
#857 [04:33] <Mia> i need help tho
#858 [04:33] * sennadekker [sennadekker@notlogged] has quit. (Client Quit)
#859 [04:33] <xboxgamer> same
#860 [04:33] <Mia> whats wrong with yours?
#861 [04:34] <xboxgamer> se binery and crashing
#862 [04:34] <bona9er> hi
#863 [04:34] * kieran [kieran@notlogged] has joined #minecrafthelp
#864 [04:34] <Mia> helllooooo?
#865 [04:34] <xboxgamer> hello
#866 [04:34] <kieran> yo
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#868 [04:35] <bona9er> when i pes play he say Unable to save download. netty-all-4.0.23.Final.jar
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#870 [04:35] <bona9er> i need help
#871 [04:35] <Mia> i can play for about 5 secs then it says 'unexcpected error has occured'
#872 [04:35] <xboxgamer> same
#873 [04:36] <Mia> is anyone even here? (that can help us)
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#877 [04:37] <MrSpastastic> hello
#878 [04:37] <Mia> hey
#879 [04:38] <Mia> i need helppppppppppppp
#880 [04:38] <MrSpastastic> tried to start up the new minecraft launcher and press play but this is what came up
#881 [04:38] <MrSpastastic> Unable to save download. ast_es.lang
#882 [04:39] <x_johannes> MrSpastastic same problem :(
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#884 [04:41] <Mia> my minecraft has a problem with the binary code
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#889 [04:47] <Lord_liamdegrte> wy does my minecraft ceep crashing?
#890 [04:47] <Kings_Of_JAM> When i start minecraft from my launcher it says that it can't download the game
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#892 [04:47] <tacko> helo my minecraft don´t work there always stands An unexpected problem has occurred
#893 [04:48] <Lord_liamdegrte> yes that is happaning to me to
#894 [04:48] <tacko> can somebody help us
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#896 [04:48] <wwe> Please help, my save files aren't transfering
#897 [04:48] <Lord_liamdegrte> can somone please help us !?
#898 [04:48] <Lord_liamdegrte> can somone please help us !?
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#902 [04:49] <wwe> keeps saying unable to save download D:
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#908 [04:50] <tacko> know somebody the e-mail of Mojang ?
#909 [04:50] <wwe> well this help is useless, nobody knows
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#911 [04:51] <Lord_liamdegrte> can somone help me because tis hapans wen i start up my minecraft : Naam: twitch-external-platform-4.5-natives-windows-32.jar URL: https://libraries.minecraft.net/tv/twitch/twitch-external-platform/4.5/twitch-external-platform-4.5-natives-windows-32.jar Foutgegevens: Attempting to move successful download to C:/Users\Liam\AppData\Roaming\.minecraft\libraries\tv/twitch/twitch-external-platform/4.5/twitch-external-platform-4.
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#914 [04:51] <GN03_PVP> i need help!!
#915 [04:51] <Lord_liamdegrte> somone help me!!
#916 [04:51] <Lord_liamdegrte> gvd
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#919 [04:53] <tacko> can now somebody help us !!!!!
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#921 [04:55] <tacko> nice thank yo Moyang
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#924 [04:56] <_xRuby> Any one else get on minecraft?
#925 [04:56] <_xRuby> Cause I cant get on?
#926 [04:56] <tacko> me to
#927 [04:56] * Tom1301 [Tom1301@notlogged] has joined #minecrafthelp
#928 [04:56] <_xRuby> It keeps saying your game crashed :/
#929 [04:57] <tacko> me too
#930 [04:58] <tacko> can somebody help me
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#932 [05:02] <tacko> It keeps saying your game crashed
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#940 [05:13] <SirMondini> algum brasileiro
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#942 [05:13] <supergirl371> i cant get onto my game when i saw the new launcher
#943 [05:14] <supergirl371> Unable to save download. az_az.lang Name: az_az.lang URL: http://resources.download.minecraft.net/0e/0eeab358703a660f42997d93857b9cd20608e194 Error details: Attempting to move successful download to C:/Users\david\AppData\Roaming\.minecraft\assets\objects\0e/0eeab358703a660f42997d93857b9cd20608e194 The process cannot access the file because it is being used by another process Filename on disk: db2e-1519-5017-0
#944 [05:14] * GoFireHD [GoFireHD@notlogged] has joined #minecrafthelp
#945 [05:14] <supergirl371> this is what came up
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#950 [05:15] <HobiTobi> my minecraft doesn't work
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#953 [05:16] <HobiTobi> my minecraft doesn't work please help me
#954 [05:17] <Antelau> I need help
#955 [05:17] <HobiTobi> helllllllllllllo
#956 [05:17] <HobiTobi> kannst du deutsch
#957 [05:17] <Antelau> ja
#958 [05:17] <HobiTobi> cool
#959 [05:17] <HobiTobi> warum bist du hier
#960 [05:18] <Antelau> die Version geht nicht zu starten
#961 [05:18] * Skye_89_ [Skye_89_@notlogged] has quit. (Client Quit)
#962 [05:18] <HobiTobi> bei mir auch
#963 [05:18] <Antelau> Die heruntergeladene Datei konnte nicht gespeichert werden. shoot.ogg
#964 [05:19] <HobiTobi> bei mir kann ein ordner nicht erstellt werden
#965 [05:19] <Antelau> Bei mir wird die Version einfach nicht Ausgeführt
#966 [05:19] * BlazeyDK [BlazeyDK@notlogged] has joined #minecrafthelp
#967 [05:19] <HobiTobi> bei mir auch
#968 [05:19] <Antelau> Und die Meldung hilft mir auch nicht mehr weiter
#969 [05:20] <HobiTobi> aber mir hilft niemand
#970 [05:20] <HobiTobi> hello
#971 [05:20] <HobiTobi> please help us
#972 [05:20] <Antelau> support?
#973 [05:21] <HobiTobi> scheiß support oder ?
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#975 [05:21] <HobiTobi> warte ich komme gleich wieder
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#979 [05:22] <HobiTobi> who can help me
#980 [05:22] <HobiTobi> who can help me
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#983 [05:23] <Antelau> Name: growl2.ogg URL: http://resources.download.minecraft.net/f5/f57577fe6915175f9e4576e8d73ad4077a381433 Fehler-Details: Attempting to move successful download to C:/Users\Robert\AppData\Roaming\.minecraft\assets\objects\f5/f57577fe6915175f9e4576e8d73ad4077a381433 Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird Dateiname: f8d2-6bc8-f145-d82a Pfad: C:\Users\Robert\AppData\Local\T
#984 [05:23] <HobiTobi> fuck you support
#985 [05:23] <Absol> HobiTobi: Please keep it civil
#986 [05:24] <HobiTobi> please help my minecraft doesn't works
#987 [05:24] <Antelau> Nice support thanks
#988 [05:25] <Antelau> None helps me
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#991 [05:25] <HobiTobi> hello please help or i report you
#992 [05:25] * Help_Me [Help_Me@notlogged] has joined #minecrafthelp
#993 [05:25] <Help_Me> hello
#994 [05:26] <HobiTobi> 3
#995 [05:26] <HobiTobi> 2
#996 [05:26] <HobiTobi> 1
#997 [05:26] <White_Foxer> Hi
#998 [05:26] <HobiTobi> nooooooooooooooooooooooooooooooooooooooooooo
#999 [05:26] <tacko> da steht datei konnte nicht gespeichert werden
#1000 [05:27] <Help_Me> i need help with the launcher i cant play
#1001 [05:27] <HobiTobi> bei mir auch aber du musst auf english reden ok
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#1005 [05:27] <tacko> yah wow and now can somebody help me
#1006 [05:27] <Help_Me> whats the problem
#1007 [05:27] <pietro> what is java.lang.NullPointerException?
#1008 [05:28] <Help_Me> tacko
#1009 [05:28] <pietro> please help me
#1010 [05:28] * AtmcVz_ [AtmcVz_@notlogged] has joined #minecrafthelp
#1011 [05:28] <Help_Me> i can help both of you
#1012 [05:28] <tacko> there always stands Failed to save file
#1013 [05:28] <Help_Me> hmmm
#1014 [05:29] <Help_Me> aah worng button
#1015 [05:29] * HobiTobi [HobiTobi@notlogged] has joined #minecrafthelp
#1016 [05:29] * Help_Me [Help_Me@notlogged] has quit. (Client Quit)
#1017 [05:29] <HobiTobi> hello help me
#1018 [05:29] <HobiTobi> v
#1019 [05:29] <HobiTobi> f
#1020 [05:29] <HobiTobi> c
#1021 [05:29] <HobiTobi> x
#1022 [05:29] * Absol kicked HobiTobi from #minecrafthelp (Reason: obiTobi :Stop spamming)
#1023 [05:29] * FriedrichHD [FriedrichHD@notlogged] has joined #minecrafthelp
#1024 [05:29] <pietro> what aboit my problem?
#1025 [05:29] * FriedrichHD [FriedrichHD@notlogged] has quit. (Client Quit)
#1026 [05:29] <tacko> can you help me
#1027 [05:29] <tacko> there always stands Failed to save file
#1028 [05:29] * gggg [gggg@notlogged] has joined #minecrafthelp
#1029 [05:29] <pietro> no, I can't
#1030 [05:30] <tacko> nice thank you suport
#1031 [05:30] <gggg> my minecraft doesn't work
#1032 [05:30] * AtmcVz_ [AtmcVz_@notlogged] has quit. (Client Quit)
#1033 [05:31] <pietro> What does java.lang.NullPointerException mean?
#1034 [05:31] <tacko> cool thank you for help Moyang
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#1037 [05:31] <pietro> please help me
#1038 [05:31] <gggg> fuck youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
#1039 [05:31] * Absol kicked gggg from #minecrafthelp (Reason: ggg :Keep it civilized, you are just a human being)
#1040 [05:32] <tacko> Moyang suport can you please please help me
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#1042 [05:32] <pietro> please help me
#1043 [05:32] <derechte> please help my minecraft doesn't work
#1044 [05:32] <tacko> you kick people but dont can help us
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#1049 [05:33] <tacko> can you please help me there always stands Failed to save file
#1050 [05:34] <pietro> what is java.lang.NullPointerException?
#1051 [05:34] * Nakaki9696_ [Nakaki9696_@notlogged] has joined #minecrafthelp
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#1056 [05:36] <teroma> Impossible d’enregistrer le téléchargement. thunder2.ogg help pls
#1057 [05:37] * Raimon333 [Raimon333@notlogged] has joined #minecrafthelp
#1058 [05:37] <teroma> Impossible d’enregistrer le téléchargement. thunder2.ogg help
#1059 [05:37] <Raimon333> hola?
#1060 [05:37] <Raimon333> Necesito ayuda
#1061 [05:37] <teroma> Impossible d’enregistrer le téléchargement. thunder2.ogg help
#1062 [05:37] * Nakaki9696_ [Nakaki9696_@notlogged] has quit. (Ping timeout: 180 seconds)
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#1064 [05:38] <derechte> ihr müsst das spiel neu herunterladen
#1065 [05:38] <Raimon333> Necesito ayuda, no me deja jugar el nuevo launcher
#1066 [05:38] <Raimon333> me sale esto de problema
#1067 [05:38] <derechte> speak english
#1068 [05:38] <Raimon333> No se ha podido guardar la descarga. be_by.lang Nombre: be_by.lang URL: http://resources.download.minecraft.net/ea/ea11a2a16e8b52afd92723c2b04aee42f6e68a94 Detalles del error: Attempting to move successful download to C:/Users\Died Deaded\AppData\Roaming\.minecraft\assets\objects\ea/ea11a2a16e8b52afd92723c2b04aee42f6e68a94 El proceso no tiene acceso al archivo porque est� siendo utilizado por otro proceso Nombre del archivo e
#1069 [05:38] <Raimon333> Plss ayuda
#1070 [05:39] * Havannaboy [Havannaboy@notlogged] has joined #minecrafthelp
#1071 [05:39] <Raimon333> AYUDAAA
#1072 [05:39] * Havannaboy [Havannaboy@notlogged] has quit. (Client Quit)
#1073 [05:39] <Galaxy_2Alex> ??> Raimon333 av/bytefence
#1074 [05:39] <Absol> Raimon333: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1075 [05:40] <Raimon333> wtf
#1076 [05:40] <Raimon333> pss
#1077 [05:40] <Raimon333> in spanis
#1078 [05:40] <Raimon333> >.<
#1079 [05:40] <Galaxy_2Alex> Raimon333, This channel only operates in English. Use a Translator.
#1080 [05:40] <Raimon333> oki
#1081 [05:40] <Raimon333> one moment
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#1083 [05:41] * oldenstein [oldenstein@notlogged] has joined #minecrafthelp
#1084 [05:41] <oldenstein> hey
#1085 [05:41] <Galaxy_2Alex> oldenstein, Hello.
#1086 [05:41] <oldenstein> whats the code to take away the cracked hose to play real mc
#1087 [05:42] <Raimon333> ok, i go to uninstall
#1088 [05:42] <Galaxy_2Alex> oldenstein, You buy the game from minecraft.net
#1089 [05:42] <oldenstein> i bought it already i have to play on ma sis pc but she did cracked and im installin the game and i know i wont be able to login
#1090 [05:42] <Galaxy_2Alex> oldenstein, What did she use to crack it?
#1091 [05:43] <oldenstein> mineshafter
#1092 [05:43] <Galaxy_2Alex> ??> oldenstein win/reinst
#1093 [05:43] <Absol> oldenstein: You may need to reinstall the locally installed files that Minecraft puts into place.
#1094 [05:43] <Absol> oldenstein: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1095 [05:43] <oldenstein> okay
#1096 [05:43] * tacko [tacko@notlogged] has quit. (Quit: Web client closed)
#1097 [05:43] <Galaxy_2Alex> oldenstein, After that, download the installer from here: https://minecraft.net/en-us/download/
#1098 [05:43] <oldenstein> i needed to do different on my pc but okay
#1099 [05:44] * derechte_ [derechte_@notlogged] has joined #minecrafthelp
#1100 [05:44] <oldenstein> i needed to check the host and stuff
#1101 [05:44] <Galaxy_2Alex> oldenstein, Do you know how to do that?
#1102 [05:45] * blackscreenofdeath [blackscreenofdeath@notlogged] has joined #minecrafthelp
#1103 [05:45] <derechte> please help me my minecraft doesn't work
#1104 [05:45] <oldenstein> i did it on my normal pc
#1105 [05:45] <Galaxy_2Alex> derechte, What happens when you try to run it?
#1106 [05:45] * louis [louis@notlogged] has joined #minecrafthelp
#1107 [05:45] <blackscreenofdeath> please help me mine doesn't work neither
#1108 [05:45] <oldenstein> but i dont remember the notpad file
#1109 [05:45] <Galaxy_2Alex> blackscreenofdeath, What is your issue?
#1110 [05:45] <Galaxy_2Alex> ??> oldenstein win/hosts/edit
#1111 [05:45] <Absol> oldenstein: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1112 [05:45] <Absol> oldenstein: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1113 [05:45] <blackscreenofdeath> the black screen of death when I start the game up
#1114 [05:45] <louis> hi i have a problem the mails are not resive
#1115 [05:46] <Galaxy_2Alex> blackscreenofdeath, The launcher or the game itself?
#1116 [05:46] <Galaxy_2Alex> louis, How long have you been waiting for them?
#1117 [05:46] <blackscreenofdeath> launcher starts
#1118 [05:46] <louis> 15min
#1119 [05:46] <Galaxy_2Alex> louis, It sometimes takes up to an hour for emails to arrive, please wait a bit longer.
#1120 [05:46] <louis> okay thx
#1121 [05:46] <blackscreenofdeath> when i click start it goes to a window that just has a black screen
#1122 [05:47] <blackscreenofdeath> this was happening before the game updated
#1123 [05:47] <derechte_> There is a folder that has not been created. Break3.ogg
#1124 [05:47] <Galaxy_2Alex> ??> blackscreenofdeath win/dxdiag
#1125 [05:47] <Absol> blackscreenofdeath: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1126 [05:47] <Galaxy_2Alex> ??> derechte_ tools/hjt
#1127 [05:47] <Absol> derechte_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1128 [05:47] <Absol> derechte_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1129 [05:47] <derechte_> what is tools/hjt
#1130 [05:47] <Galaxy_2Alex> derechte_, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#1131 [05:47] <oldenstein> oh didnt need to its normal
#1132 [05:48] * tacko [tacko@notlogged] has joined #minecrafthelp
#1133 [05:48] <derechte_> my minecraft doesn't work please help me
#1134 [05:48] <Galaxy_2Alex> derechte_, Follow Absol's instructions.
#1135 [05:49] * sam [sam@notlogged] has joined #minecrafthelp
#1136 [05:49] <blackscreenofdeath> https://paste.ubuntu.com/23973306/
#1137 [05:49] <sam> i cant downoad the game
#1138 [05:49] <derechte_> who is Absol
#1139 [05:49] * sam is now known as Guest10280
#1140 [05:49] <Galaxy_2Alex> blackscreenofdeath, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#1141 [05:49] <blackscreenofdeath> windows 10
#1142 [05:49] <Galaxy_2Alex> ??> derechte_ bot
#1143 [05:49] <Guest10280> thx
#1144 [05:49] <blackscreenofdeath> ok thanks
#1145 [05:49] <Absol> derechte_: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1146 [05:49] * gerbil2002 [gerbil2002@notlogged] has joined #minecrafthelp
#1147 [05:50] <Galaxy_2Alex> samschaap, What happens when you try?
#1148 [05:50] <Galaxy_2Alex> Guest10280, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#1149 [05:50] <derechte_> ok
#1150 [05:50] * gerbil2002 [gerbil2002@notlogged] has quit. (Client Quit)
#1151 [05:50] <derechte_> where is the bot ?
#1152 [05:50] <Galaxy_2Alex> Guest10280, What happens when you try to download the game?
#1153 [05:50] <Galaxy_2Alex> ??> derechte_ tools/hjt
#1154 [05:50] <Absol> derechte_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1155 [05:50] <Absol> derechte_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1156 [05:50] <Galaxy_2Alex> derechte_, In here.
#1157 [05:50] <derechte_> Absol please help me
#1158 [05:51] <Galaxy_2Alex> derechte_, Please actually read the messages adressed to you.
#1159 [05:51] * KingCrazyBoys [KingCrazyBoys@notlogged] has joined #minecrafthelp
#1160 [05:51] <blackscreenofdeath> thanks Galaxy_2Alex. I'll just download the hotfix and see what happens. your my hero. x
#1161 [05:51] <Galaxy_2Alex> blackscreenofdeath, Report back if it works or not please.
#1162 [05:52] <blackscreenofdeath> will do
#1163 [05:52] <derechte_> ok i don't play minecraft anymore
#1164 [05:52] <blackscreenofdeath> give me a couple of mins
#1165 [05:52] <Galaxy_2Alex> derechte_, And why is that? I'm trying to help you.
#1166 [05:52] * chrisero [chrisero@notlogged] has joined #minecrafthelp
#1167 [05:52] <Galaxy_2Alex> derechte_, Please follow the instructions Absol gave you.
#1168 [05:52] <chrisero> fuck
#1169 [05:52] <Absol> chrisero: Please keep it civil
#1170 [05:52] <Galaxy_2Alex> chrisero, Language.
#1171 [05:52] <louis> Galaxy_2Alex, i have a other question any way to finde out my registry e-mail whats my email my last login is about 4year over
#1172 [05:52] <chrisero> ok
#1173 [05:52] <derechte_> Give me my money back
#1174 [05:53] <tacko> can somebody help me there always stands Failed to save file
#1175 [05:53] * KingCrazyBoys [KingCrazyBoys@notlogged] has quit. (Client Quit)
#1176 [05:53] <derechte_> where are they ??????????????
#1177 [05:53] <Galaxy_2Alex> derechte_, Here is the refund policy for Mojang games: https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy
#1178 [05:53] <chrisero> With me the whole time error and my minecraft does not start
#1179 [05:53] <Galaxy_2Alex> tacko, What is the exact error message?
#1180 [05:53] <Galaxy_2Alex> derechte_, In this room.
#1181 [05:54] <Galaxy_2Alex> derechte_, Starting with your Username. I will tell Absol to give them to you again.
#1182 [05:54] * cassar15 [cassar15@notlogged] has joined #minecrafthelp
#1183 [05:54] <Galaxy_2Alex> ??> derechte_ tools/hjt
#1184 [05:54] <Absol> derechte_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1185 [05:54] <Absol> derechte_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1186 [05:54] <cassar15> Help
#1187 [05:54] <Galaxy_2Alex> louis, Are you still using that account?
#1188 [05:54] <Galaxy_2Alex> cassar15, Hello.
#1189 [05:54] <cassar15> my mc wont let me log in
#1190 [05:54] <chrisero> The downloaded file could not be saved. Ast_es.lang is the error massage
#1191 [05:54] <cassar15> i tried reseting my pass
#1192 [05:54] <Galaxy_2Alex> ??> chrisero av/bytefence
#1193 [05:54] <cassar15> nthing help
#1194 [05:54] <Absol> chrisero: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1195 [05:54] <Galaxy_2Alex> ??> cassar15 login/throttle
#1196 [05:54] <Absol> cassar15: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1197 [05:54] <Absol> cassar15: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1198 [05:54] <louis> i will but i cant
#1199 [05:54] <tacko> The downloaded file could not be saved. Ar_SA.lang
#1200 [05:54] <Galaxy_2Alex> ??> tacko av/bytefence
#1201 [05:54] <cassar15> Oh ok thanks <3
#1202 [05:54] <Absol> tacko: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1203 [05:55] * Guest10280 [Guest10280@notlogged] has quit. (Ping timeout: 180 seconds)
#1204 [05:55] <derechte_> i don't understand all what you said
#1205 [05:55] <tacko> <Galaxy_2Alex> what can i do
#1206 [05:55] <Galaxy_2Alex> derechte_, Sorry, but I am unable to help you if you don't understand the instructions.
#1207 [05:55] <Galaxy_2Alex> tacko, Read what Absol told you.
#1208 [05:55] <derechte_> where is absol
#1209 [05:56] <Galaxy_2Alex> louis, So what is it exactly you want to find out?
#1210 [05:56] <Galaxy_2Alex> derechte_, It's a bot in this chat that writes messages.
#1211 [05:56] <louis> my e-mail adress from my old minecraft acc
#1212 [05:56] <Galaxy_2Alex> ??> derechte_ bot
#1213 [05:56] <Absol> derechte_: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1214 [05:56] <derechte_> bot
#1215 [05:56] <Galaxy_2Alex> derechte_, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#1216 [05:57] <derechte_> can we talk in reallife
#1217 [05:57] <Galaxy_2Alex> louis, Is it an account that still uses the Username for login?
#1218 [05:57] <louis> yes
#1219 [05:57] <Galaxy_2Alex> derechte_, No, sorry.
#1220 [05:57] * Raimon333 [Raimon333@notlogged] has quit. (Ping timeout: 180 seconds)
#1221 [05:57] <Galaxy_2Alex> louis, You will have to contact Mojang with the transaction ID for that.
#1222 [05:57] <Galaxy_2Alex> ??> louis account/trans-id
#1223 [05:57] <Absol> louis: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1224 [05:57] <Galaxy_2Alex> ??> louis account/send-email
#1225 [05:57] <Absol> louis: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1226 [05:57] <Absol> louis: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1227 [05:57] <derechte_> can i speak with notch
#1228 [05:58] <Galaxy_2Alex> derechte_, No.
#1229 [05:58] <louis> flowwgoo
#1230 [05:58] <derechte_> you dont help
#1231 [05:58] <Galaxy_2Alex> louis, Absol gave you the information you need
#1232 [05:58] <louis> okay thx
#1233 [05:58] <louis> i will try
#1234 [05:58] <blackscreenofdeath> thats fixed it, many thanks
#1235 [05:58] <Galaxy_2Alex> derechte_, I do help, as you can see, many people here are happy with my work.
#1236 [05:59] * oldenstein [oldenstein@notlogged] has quit. (Ping timeout: 180 seconds)
#1237 [05:59] <Galaxy_2Alex> blackscreenofdeath, You're welcome, have a nice day.
#1238 [05:59] <Galaxy_2Alex> derechte_, Absol will give you the instructions again, please read and follow them if you want to receive help.
#1239 [05:59] <Galaxy_2Alex> ??> derechte_ tools/hjt
#1240 [05:59] <blackscreenofdeath> thanks
#1241 [05:59] <Absol> derechte_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1242 [05:59] <Absol> derechte_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1243 [05:59] * blackscreenofdeath [blackscreenofdeath@notlogged] has quit. (Quit: Web client closed)
#1244 [05:59] * fred [fred@notlogged] has joined #minecrafthelp
#1245 [06:00] <fred> help
#1246 [06:00] <Galaxy_2Alex> fred, with?
#1247 [06:00] * ICantSeeSkins_ [ICantSeeSkins_@notlogged] has joined #minecrafthelp
#1248 [06:00] <fred> unable to save dowload......
#1249 [06:00] <chrisero> I've deleted minecraft and brought it back and I can still not play minecraft ;(
#1250 [06:00] * gumowejebadlo [gumowejebadlo@notlogged] has joined #minecrafthelp
#1251 [06:01] <Galaxy_2Alex> fred, What is the exact erorr message?
#1252 [06:01] <gumowejebadlo> Nie można zapisać pobieranego pliku. ca_es.lang Nazwa: ca_es.lang URL: http://resources.download.minecraft.net/c5/c5dcda2ec2ae05d60e6853047073870ce2291d93 Szczegóły błędu: Attempting to move successful download to C:/Users\MSI\AppData\Roaming\.minecraft\assets\objects\c5/c5dcda2ec2ae05d60e6853047073870ce2291d93 Proces nie mo�e uzyska� dost�pu do pliku, poniewa� jest on u�ywany przez inny proces Nazwa pliku na d
#1253 [06:01] <ICantSeeSkins_> Hello, I cannot log into 1.11.2 on the new launcher is there a way to get the old launcher so I can log into it?
#1254 [06:01] * WYPAK12 [WYPAK12@notlogged] has joined #minecrafthelp
#1255 [06:01] <Galaxy_2Alex> chrisero, Did you uninstall Bytefence like I told you to?
#1256 [06:01] <derechte_> who is saying that support is shit
#1257 [06:01] * Absol kicked derechte_ from #minecrafthelp (Reason: erechte_ :Keep it civilized, you are just a human being)
#1258 [06:01] <fred> Unable to save download. ar_sa.lang Name: ar_sa.lang URL: http://resources.download.minecraft.net/3b/3b07db82a303676324771ec0597715b584c91466 Error details: Attempting to move successful download to C:/Users\Liuzzi\AppData\Roaming\.minecraft\assets\objects\3b/3b07db82a303676324771ec0597715b584c91466 Impossibile accedere al file. Il file � utilizzato da un altro processo Filename on disk: 70f1-94d5-c190-e21f Path: C:\Users\Liuzzi\AppData\Local\Temp\70f1
#1259 [06:01] <Galaxy_2Alex> ??> gumowejebadlo av/bytefence
#1260 [06:01] <Absol> gumowejebadlo: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1261 [06:01] <Galaxy_2Alex> ICantSeeSkins_, What is the error message?
#1262 [06:01] <Galaxy_2Alex> ??> ferrybig av/bytefence
#1263 [06:01] <Absol> ferrybig: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1264 [06:01] * derechte_ [derechte_@notlogged] has joined #minecrafthelp
#1265 [06:02] <derechte_> please help
#1266 [06:02] <Galaxy_2Alex> derechte_, Follow these instructions:
#1267 [06:02] <Galaxy_2Alex> ??> derechte_ tools/hjt
#1268 [06:02] <Absol> derechte_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1269 [06:02] <Absol> derechte_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1270 [06:02] <ICantSeeSkins_> Galaxy_2Alex: Failed to download file. realms-1.10.13.jar
#1271 [06:02] <Galaxy_2Alex> ??> ICantSeeSkins_ tools/hjt
#1272 [06:02] * tacko [tacko@notlogged] has quit. (Ping timeout: 180 seconds)
#1273 [06:02] <Absol> ICantSeeSkins_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1274 [06:02] <Absol> ICantSeeSkins_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1275 [06:02] <ICantSeeSkins_> I am on my IMac Galaxy_2Alex .
#1276 [06:02] * WYPAK12 [WYPAK12@notlogged] has quit. (Client Quit)
#1277 [06:03] <Galaxy_2Alex> interesting
#1278 [06:03] * louis [louis@notlogged] has quit. (Quit: Web client closed)
#1279 [06:03] <ICantSeeSkins_> Galaxy_2Alex: Is it possible to get the old launcher.
#1280 [06:03] <Galaxy_2Alex> ICantSeeSkins_, Did you install any programs called MCLeaks or AltDispenser?
#1281 [06:03] <ICantSeeSkins_> Galaxy_2Alex: No.
#1282 [06:04] <Galaxy_2Alex> ICantSeeSkins_, There is a way, but I want to try to fix the issue first if you are okay with it.
#1283 [06:04] <ICantSeeSkins_> Okay.
#1284 [06:04] <Galaxy_2Alex> ICantSeeSkins_, Do you have any antivirus programs installed?
#1285 [06:04] <ICantSeeSkins_> No.
#1286 [06:05] <Galaxy_2Alex> ICantSeeSkins_, Are there any parental controls enabled?
#1287 [06:05] * ArturO34 [ArturO34@notlogged] has joined #minecrafthelp
#1288 [06:05] <ICantSeeSkins_> Nope.
#1289 [06:05] * ArturO34 [ArturO34@notlogged] has quit. (Client Quit)
#1290 [06:05] <derechte_> itb doesn't work
#1291 [06:05] <Galaxy_2Alex> ICantSeeSkins_, Is there any more to the error message than what you already posted?
#1292 [06:05] * frtest [frtest@notlogged] has joined #minecrafthelp
#1293 [06:05] <Galaxy_2Alex> derechte_, What doesn't work?
#1294 [06:06] <ICantSeeSkins_> It says Get further assistance
#1295 [06:06] <ICantSeeSkins_> and Show more details
#1296 [06:06] <derechte_> what absol said
#1297 [06:06] <frtest> hi
#1298 [06:06] <ICantSeeSkins_> and 'Error :('
#1299 [06:06] <Galaxy_2Alex> ICantSeeSkins_, "Show more details" please
#1300 [06:06] <Galaxy_2Alex> frtest, Hello.
#1301 [06:06] <ICantSeeSkins_> Okey
#1302 [06:06] <Galaxy_2Alex> derechte_, What is it exactly that doesn't work
#1303 [06:06] <ICantSeeSkins_> Shall I show what it says?
#1304 [06:06] <derechte_> <Absol> derechte_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download [13:02] <Absol> derechte_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://
#1305 [06:07] <frtest> i use the new launcher of minecraft and i dont know where we can upgrade memory
#1306 [06:07] <Galaxy_2Alex> derechte_, Yes, follow those instructions.
#1307 [06:07] * redtails2000 [redtails2000@notlogged] has joined #minecrafthelp
#1308 [06:07] <Galaxy_2Alex> ICantSeeSkins_, Put it on http://paste.ubuntu.com/ and give us the link to it please.
#1309 [06:07] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1310 [06:07] <derechte_> i have put it doesn't works
#1311 [06:07] <Galaxy_2Alex> frtest, One moment.
#1312 [06:07] <redtails2000> hello
#1313 [06:07] <Galaxy_2Alex> derechte_, Please give us the link to the paste
#1314 [06:07] <frtest> okey np
#1315 [06:07] <Galaxy_2Alex> redtails2000, Hello.
#1316 [06:07] * wintigame [wintigame@notlogged] has joined #minecrafthelp
#1317 [06:07] <derechte_> i have
#1318 [06:07] <redtails2000> can someone help me with an issue i have ?
#1319 [06:08] <redtails2000> please
#1320 [06:08] <wintigame> no
#1321 [06:08] <Galaxy_2Alex> frtest, Launcher Options > Enable Advanced Settings > click on any instance
#1322 [06:08] <Galaxy_2Alex> derechte_, Please put the link to the paste in this chat.
#1323 [06:08] <wintigame> does someone use labymod?
#1324 [06:08] <Galaxy_2Alex> redtails2000, What is your issue?
#1325 [06:08] <ICantSeeSkins_> Galaxy_2Alex: Well I have to type this because I can't copy it to the clipboard
#1326 [06:08] <Galaxy_2Alex> ??> wintigame mods
#1327 [06:08] <Absol> wintigame: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1328 [06:08] <Galaxy_2Alex> ICantSeeSkins_, Can you screenshot it?
#1329 [06:08] <ICantSeeSkins_> Sure
#1330 [06:08] * Crafty144 [Crafty144@notlogged] has joined #minecrafthelp
#1331 [06:09] <wintigame> oh
#1332 [06:09] <frtest> thank you Galaxy_2Alex :)
#1333 [06:09] <redtails2000> before the new lancher was relased couldnt lanch my game it just refused to load it would say client id sensored and then refused to lead any version of the game
#1334 [06:09] <derechte_> what it doesn't work what absol says
#1335 [06:09] <wintigame> i think i go now
#1336 [06:09] <ICantSeeSkins_> Galaxy_2Alex: Wait No I cannot because the box is small
#1337 [06:09] <Galaxy_2Alex> redtails2000, Do you have a Nvidia graphics card?
#1338 [06:09] <redtails2000> yes
#1339 [06:09] <ICantSeeSkins_> I will have to take multiple screenshots?
#1340 [06:09] * wintigame [wintigame@notlogged] has quit. (Client Quit)
#1341 [06:09] <Galaxy_2Alex> ICantSeeSkins_, Not a problem.
#1342 [06:09] <Galaxy_2Alex> redtails2000, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#1343 [06:10] * chrisero [chrisero@notlogged] has quit. (Ping timeout: 180 seconds)
#1344 [06:10] <Galaxy_2Alex> derechte_, What is it exactly that doesn't work, at what point of the instructions are you stuck?
#1345 [06:10] <derechte_> i send it put don't works
#1346 [06:10] <Crafty144> I Cant play minecraft it says this when i try to play 1.8 "Unable to save download. twitch-platform-6.5-natives-windows-32.jar"
#1347 [06:10] <redtails2000> thank you galazy
#1348 [06:10] <Galaxy_2Alex> derechte_, Please copy the link of the paste and put it into this chatroom.
#1349 [06:10] <redtails2000> ill give u a shout if it dont work
#1350 [06:10] <Galaxy_2Alex> ??> Crafty144 tools/hjt
#1351 [06:10] <Absol> Crafty144: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1352 [06:10] <Absol> Crafty144: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1353 [06:10] <derechte_> ohhhhhhhhh
#1354 [06:11] <derechte_> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 13:03:20, on 11.02.2017 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.18538) FIREFOX: 47.0.1 (x86 en-US) Boot mode: Normal Running processes: C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe C:\Program Files (x86)\Steam\Steam.exe C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe C:\Program Files (x86)\Intel\I
#1355 [06:11] <Galaxy_2Alex> derechte_, No.
#1356 [06:11] * frtest [frtest@notlogged] has quit. (Quit: Web client closed)
#1357 [06:11] <Galaxy_2Alex> derechte_, The link to the paste.ubuntu page.
#1358 [06:11] * NandosLover [NandosLover@notlogged] has joined #minecrafthelp
#1359 [06:11] <ICantSeeSkins_> Galaxy_2Alex: http://paste.ubuntu.com/23973387/
#1360 [06:11] <Galaxy_2Alex> derechte_, Like this ^
#1361 [06:11] <NandosLover> hi
#1362 [06:11] <derechte_> i have done it
#1363 [06:11] <Galaxy_2Alex> NandosLover, Hello.
#1364 [06:11] <Galaxy_2Alex> derechte_, Now put the link (URL) into this chatroom.
#1365 [06:12] <derechte_> paste.ubuntu.com/23973376/
#1366 [06:12] <Galaxy_2Alex> ICantSeeSkins_, Huh. Try to restart your router and check if that fixes the issue.
#1367 [06:12] * xdgxfg [xdgxfg@notlogged] has joined #minecrafthelp
#1368 [06:12] <Crafty144> i give up with minecraft!!!!
#1369 [06:12] * mushusgu [mushusgu@notlogged] has joined #minecrafthelp
#1370 [06:12] <ICantSeeSkins_> Hmm Okay.
#1371 [06:13] <ICantSeeSkins_> Wait Galaxy_2Alex That means I have to quit out of IRC Then back in.
#1372 [06:13] <xdgxfg> Error: java.lang.NullPointerException: Exception ticking world
#1373 [06:13] <Galaxy_2Alex> ICantSeeSkins_, It's always the same channel (as you may be able to see)
#1374 [06:13] <ICantSeeSkins_> Okay.
#1375 [06:13] <Galaxy_2Alex> xdgxfg, When does that happen?
#1376 [06:13] <Galaxy_2Alex> Crafty144, Did you follow the instructions?
#1377 [06:13] * mushusgu [mushusgu@notlogged] has quit. (Client Quit)
#1378 [06:13] * Avarice [Avarice@notlogged] has joined #minecrafthelp
#1379 [06:13] <Crafty144> i run as administrator
#1380 [06:13] <Galaxy_2Alex> derechte_, Remove McAfee and Hamachi, then restart your PC.
#1381 [06:13] <NandosLover> With the new 2017 launcher, it wont start up minecraft 1.8.9 optifine. I click play and the green bar at the bottom goes like a 1/4 of the way and then the launcher disappears. What can I do to fix this. I also have a similar problem with normal vanilla minecraft not starting, despite being on the white page with mojang on. It says not responding but doesnt load up even though i left it open all night.
#1382 [06:13] <xdgxfg> when i open a world
#1383 [06:14] <NandosLover> can u help me please
#1384 [06:14] * mushusgus [mushusgus@notlogged] has joined #minecrafthelp
#1385 [06:14] <Avarice> Anyone else not able to log in at all?
#1386 [06:14] <Galaxy_2Alex> NandosLover, So does it happen with all versions, or just Optifine 1.8?
#1387 [06:14] <Crafty144> ye me!
#1388 [06:14] <xdgxfg> just after the world loads it just crashes
#1389 [06:14] <NandosLover> 1.11.2 aswell
#1390 [06:14] <NandosLover> and 1.11.2 optifine
#1391 [06:14] <Galaxy_2Alex> xdgxfg, I need the full error log please.
#1392 [06:14] <Galaxy_2Alex> ??> xdgxfg paste
#1393 [06:14] <Absol> xdgxfg: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1394 [06:14] <Crafty144> It is the new stupid launcher!
#1395 [06:14] * ICantSeeSkins [ICantSeeSkins@notlogged] has joined #minecrafthelp
#1396 [06:15] <Galaxy_2Alex> ??> Crafty144 tools/hjt
#1397 [06:15] <Absol> Crafty144: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1398 [06:15] <Absol> Crafty144: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1399 [06:15] <xdgxfg> cant open the log
#1400 [06:15] <ICantSeeSkins> Galaxy_2Alex: I am afraid that didn't work.
#1401 [06:15] <Avarice> I can't even log into the mojang website.
#1402 [06:15] <Galaxy_2Alex> Crafty144, Follow the instructions Absol gave you.
#1403 [06:15] <NandosLover> Galaxy, is there a way to get the old launcher?
#1404 [06:15] <ICantSeeSkins> Avarice: Same with me.
#1405 [06:15] <Galaxy_2Alex> xdgxfg, What does it say when you try?
#1406 [06:15] * gumowejebadlo [gumowejebadlo@notlogged] has quit. (Quit: Web client closed)
#1407 [06:15] <xdgxfg> nothing
#1408 [06:15] <Avarice> I even tried registering a new account and that one cant log in as well.
#1409 [06:15] <Crafty144> idk what tools and hjt are!
#1410 [06:15] <xdgxfg> i click on open log but nothing happens
#1411 [06:15] <Galaxy_2Alex> Crafty144, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#1412 [06:15] <Galaxy_2Alex> ??> xdgxfg launcher/new/log
#1413 [06:15] <Absol> xdgxfg: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#1414 [06:15] <Galaxy_2Alex> ??> Avarice tools/hjt
#1415 [06:15] <Absol> Avarice: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1416 [06:15] <Absol> Avarice: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1417 [06:16] <ICantSeeSkins> Galaxy_2Alex: I have reset the router
#1418 [06:16] <ICantSeeSkins> I am afraid that didn't work.
#1419 [06:16] <Galaxy_2Alex> ICantSeeSkins, Have you tried reinstalling the launcher?
#1420 [06:16] * Meronat [Meronat@notlogged] has joined #minecrafthelp
#1421 [06:16] <ICantSeeSkins> Yes
#1422 [06:16] * ICantSeeSkins_ [ICantSeeSkins_@notlogged] has quit. (Ping timeout: 180 seconds)
#1423 [06:16] * Bewsztyk [Bewsztyk@notlogged] has joined #minecrafthelp
#1424 [06:16] <xdgxfg> [13:07:18] [main/INFO]: Loading tweak class name cpw.mods.fml.common.launcher.FMLTweaker [13:07:18] [main/INFO]: Using primary tweak class name cpw.mods.fml.common.launcher.FMLTweaker [13:07:18] [main/INFO]: Calling tweak class cpw.mods.fml.common.launcher.FMLTweaker [13:07:18] [main/INFO]: Forge Mod Loader version 7.99.26.1481 for Minecraft 1.7.10 loading [13:07:18] [main/INFO]: Java is Java HotSpot(TM) 64-Bit Server VM, version 1.8.0_25, running on W
#1425 [06:16] <ICantSeeSkins> ??
#1426 [06:16] <NandosLover> Galaxy. I have reset my laptop and re-installed minecraft aswell, it doesnt work
#1427 [06:17] <Galaxy_2Alex> ??> xdgxfg mods
#1428 [06:17] <Absol> xdgxfg: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1429 [06:17] <xdgxfg> yea
#1430 [06:17] <Galaxy_2Alex> ICantSeeSkins, One moment please.
#1431 [06:17] <ICantSeeSkins> Galaxy_2Alex: Okay.
#1432 [06:17] <xdgxfg> its only with that one mod
#1433 [06:17] <Galaxy_2Alex> xdgxfg, Read what Absol told you.
#1434 [06:17] <xdgxfg> it has some complications with another mod
#1435 [06:17] <Avarice> http://paste.ubuntu.com/23973416/
#1436 [06:17] <Crafty144> i dont understand the instructions i was given from absol!
#1437 [06:18] <NandosLover> Help me please
#1438 [06:18] <NandosLover> I dont know what to do
#1439 [06:18] <Galaxy_2Alex> Crafty144, What don't you understand?
#1440 [06:18] <Galaxy_2Alex> NandosLover, Please give me a moment.
#1441 [06:18] <NandosLover> ok
#1442 [06:19] <NandosLover> k.
#1443 [06:19] <Avarice> I apologize in advance if any of the pastebin is in my native language.
#1444 [06:20] <Galaxy_2Alex> Avarice, Did the HJT say anything about Hosts not being accessed?
#1445 [06:20] <Avarice> Yeah, want me to run it in admin?
#1446 [06:20] <Crafty144> i just dont understand all of it all i have done is run it as an administrator and said yes! and previously i changed my name ! so could that be a reason for it not working
#1447 [06:21] <Crafty144> i changed my name like 5 mins ago
#1448 [06:21] * yoon [yoon@notlogged] has joined #minecrafthelp
#1449 [06:21] <Galaxy_2Alex> ICantSeeSkins, Are you on any kind of school or work network?
#1450 [06:21] * yoon [yoon@notlogged] has quit. (Client Quit)
#1451 [06:21] <Galaxy_2Alex> ??> Avarice win/hosts/edit
#1452 [06:21] <Absol> Avarice: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1453 [06:21] * mushusgus [mushusgus@notlogged] has quit. (Ping timeout: 180 seconds)
#1454 [06:21] <Absol> Avarice: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1455 [06:21] * Bewsztyk [Bewsztyk@notlogged] has quit. (Quit: Web client closed)
#1456 [06:21] <Galaxy_2Alex> Avarice, If there are any lines mentioning "Mojang" in them, delete them, and save it.
#1457 [06:21] <ICantSeeSkins> Galaxy_2Alex: No, I am on my own network at home.
#1458 [06:22] <Galaxy_2Alex> ??> Crafty144 tools/hjt
#1459 [06:22] <Absol> Crafty144: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1460 [06:22] <Absol> Crafty144: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1461 [06:22] <Galaxy_2Alex> Crafty144, Please follow Absol's instructions.
#1462 [06:22] <Galaxy_2Alex> Crafty144, If you have issues with them, please tell me exactly what the issue is you are having with them.
#1463 [06:22] <Crafty144> i dont get any of the instructions!
#1464 [06:23] <Galaxy_2Alex> Crafty144, Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1465 [06:23] <Galaxy_2Alex> Crafty144, Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1466 [06:23] <Crafty144> what scam!
#1467 [06:23] <Galaxy_2Alex> Crafty144, Sorry?
#1468 [06:24] <Crafty144> scan
#1469 [06:24] <Crafty144> i cant see where it says "do a scan"
#1470 [06:24] <Crafty144> like you said
#1471 [06:24] <Galaxy_2Alex> Crafty144, It's a button.
#1472 [06:24] * SeaHawk777 [SeaHawk777@notlogged] has joined #minecrafthelp
#1473 [06:24] <Avarice> Nope, no lines with mojang.
#1474 [06:25] <SeaHawk777> Can Anyone help me
#1475 [06:25] <Galaxy_2Alex> SeaHawk777, What is your issue?
#1476 [06:25] <Crafty144> i give up
#1477 [06:25] <Galaxy_2Alex> Avarice, Have you ever used tools like MCLeaks or AltDispenser?
#1478 [06:25] <ICantSeeSkins> .
#1479 [06:25] <SeaHawk777> Galaxy what do i do for this message? Unable to save download. 1.11.json\
#1480 [06:25] <SeaHawk777> and client-1.7.xml
#1481 [06:25] <Galaxy_2Alex> ICantSeeSkins, Yes, I don't know what else to say to be honest. One more moment.
#1482 [06:25] <Galaxy_2Alex> ??> SeaHawk777 av/bytefence
#1483 [06:25] <Absol> SeaHawk777: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1484 [06:26] * techno156 [techno156@notlogged] has quit. (Remote host closed the connection)
#1485 [06:26] <Avarice> I have not.
#1486 [06:26] <SeaHawk777> thankyou
#1487 [06:26] * rubygamercz [rubygamercz@notlogged] has joined #minecrafthelp
#1488 [06:26] <ICantSeeSkins> Galaxy_2Alex: I just need the old launcher as I am currently making a server but with 1.11.2 not able to run then I can't do it.
#1489 [06:26] <ICantSeeSkins> Or is there a way just to get into 1.11.2 but bypassing it.
#1490 [06:26] <Galaxy_2Alex> Avarice, Okay, please try to reinstall Avast.
#1491 [06:26] <Avarice> That might do it.
#1492 [06:27] <Galaxy_2Alex> ICantSeeSkins, It may be a temporary issue, sorry about that. For now, you will need to use the legacy launcher from here: http://launcher.mojang.com/download/Minecraft_legacy.dmg
#1493 [06:27] <NandosLover> With the new 2017 launcher, it wont start up minecraft 1.8.9 optifine. I click play and the green bar at the bottom goes like a 1/4 of the way and then the launcher disappears. What can I do to fix this. I also have a similar problem with normal vanilla minecraft not starting, despite being on the white page with mojang on. It says not responding but doesnt load up even though i left it open all night.
#1494 [06:27] <NandosLover> With the new 2017 launcher, it wont start up minecraft 1.8.9 optifine. I click play and the green bar at the bottom goes like a 1/4 of the way and then the launcher disappears. What can I do to fix this. I also have a similar problem with normal vanilla minecraft not starting, despite being on the white page with mojang on. It says not responding but doesnt load up even though i left it open all night.
#1495 [06:27] * rubygamercz [rubygamercz@notlogged] has left #minecrafthelp
#1496 [06:27] <ICantSeeSkins> Shall I uninstall my minecraft?
#1497 [06:27] <ICantSeeSkins> Or keep it?
#1498 [06:27] <Galaxy_2Alex> ICantSeeSkins, No, it should be fine.
#1499 [06:27] * redtails2000 [redtails2000@notlogged] has quit. (Quit: Web client closed)
#1500 [06:27] <Galaxy_2Alex> NandosLover, Do you have a Nvidia graphics card?
#1501 [06:27] <Galaxy_2Alex> NandosLover, Do you have a Nvidia graphics card?
#1502 [06:27] * Crafty144 [Crafty144@notlogged] has left #minecrafthelp
#1503 [06:28] * Crafty144 [Crafty144@notlogged] has joined #minecrafthelp
#1504 [06:28] <Crafty144> it says this Name: twitch-external-platform-4.5-natives-windows-32.jar URL: https://libraries.minecraft.net/tv/twitch/twitch-external-platform/4.5/twitch-external-platform-4.5-natives-windows-32.jar Error details: Attempting to move successful download to C:/Users\Archie\AppData\Roaming\.minecraft\libraries\tv/twitch/twitch-external-platform/4.5/twitch-external-platform-4.5-natives-windows-32.jar The process cannot access the file because it is bein
#1505 [06:28] <Galaxy_2Alex> ??> Crafty144 tools/hjt
#1506 [06:28] <Absol> Crafty144: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1507 [06:28] <Absol> Crafty144: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1508 [06:28] * AlvinHei0727 [AlvinHei0727@notlogged] has joined #minecrafthelp
#1509 [06:28] * tai [tai@notlogged] has joined #minecrafthelp
#1510 [06:29] <Crafty144> i cant see DO A SCAN! I AM ON TH MINECRAFT LAUNCHER LOOKING FOR IT
#1511 [06:29] <Galaxy_2Alex> Crafty144, Why on the launcher?
#1512 [06:29] * hypejoke [hypejoke@notlogged] has joined #minecrafthelp
#1513 [06:29] <hypejoke> hello ?
#1514 [06:29] <Galaxy_2Alex> Crafty144, You need to download the HJT program first.
#1515 [06:29] <Galaxy_2Alex> hypejoke, Hello.
#1516 [06:30] <hypejoke> i cant download the 1.11.2 minecraft version
#1517 [06:30] <Galaxy_2Alex> hypejoke, What happens when you try?
#1518 [06:30] * kalcis [kalcis@notlogged] has joined #minecrafthelp
#1519 [06:30] * NandosLover [NandosLover@notlogged] has quit. (Ping timeout: 180 seconds)
#1520 [06:30] <hypejoke> i install the minecraft laucher but to download the 1.11.2 verrsion it say error
#1521 [06:31] <Galaxy_2Alex> hypejoke, What is the exact error?
#1522 [06:31] <AlvinHei0727> I cant get into the minecraft
#1523 [06:31] <Galaxy_2Alex> AlvinHei0727, Why? What does it say when you try to get into Minecraft?
#1524 [06:31] <hypejoke> error cloth2.ogg
#1525 [06:31] <AlvinHei0727> cant to save download thing
#1526 [06:31] * ICantSeeSkins_ [ICantSeeSkins_@notlogged] has joined #minecrafthelp
#1527 [06:31] <Galaxy_2Alex> ??> hypejoke av/bytefence
#1528 [06:31] <Absol> hypejoke: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1529 [06:31] * tai [tai@notlogged] has quit. (Client Quit)
#1530 [06:32] <AlvinHei0727> can anyone help me ?
#1531 [06:32] * Avarice [Avarice@notlogged] has quit. (Ping timeout: 180 seconds)
#1532 [06:32] <AlvinHei0727> plx
#1533 [06:32] <Galaxy_2Alex> AlvinHei0727, What is the detailed error log?
#1534 [06:32] <ICantSeeSkins_> So the download seems to work but getting inside the game and loading time is taking long.
#1535 [06:32] <AlvinHei0727> it say , 無法儲存下載內容。 1.11.json 名稱： 1.11.json URL： https://launchermeta.mojang.com/mc/assets/1.11/ea7f56173691250e9805db5e3dda2d65b951ede3/1.11.json 錯誤詳細資訊： Attempting to move successful download to C:/Users\Lawrence\AppData\Roaming\.minecraft\assets\indexes/1.11.json �{�ǵL�k�s���ɮסA�]���ɮץ��ѥt�@�ӵ{�ǨϥΡC 磁碟上的檔案名稱： f963-78d6-1002-bc59 路徑： C:\Users\
#1536 [06:32] * derechte [derechte@notlogged] has quit. (Ping timeout: 180 seconds)
#1537 [06:32] <AlvinHei0727> I dont know what he say
#1538 [06:32] <Galaxy_2Alex> ??> AlvinHei0727 av/bytefence
#1539 [06:32] <Absol> AlvinHei0727: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1540 [06:32] <AlvinHei0727> ?
#1541 [06:32] * dave [dave@notlogged] has joined #minecrafthelp
#1542 [06:32] <hypejoke> what should i do then ? reinstall it ?
#1543 [06:32] <ICantSeeSkins_> Galaxy_2Alex: It seems not to be allowing to get inside.
#1544 [06:33] * ICantSeeSkins [ICantSeeSkins@notlogged] has quit. (Ping timeout: 180 seconds)
#1545 [06:33] <ICantSeeSkins_> Into the game.
#1546 [06:33] <Galaxy_2Alex> hypejoke, No, remove Bytefence like Absol instructed you to.
#1547 [06:33] * dave is now known as Guest34051
#1548 [06:33] <Galaxy_2Alex> ICantSeeSkins_, You are on the old launcher layout now correct?
#1549 [06:33] * derechte_ [derechte_@notlogged] has quit. (Ping timeout: 180 seconds)
#1550 [06:33] * Avarice [Avarice@notlogged] has joined #minecrafthelp
#1551 [06:33] * Justin [Justin@notlogged] has joined #minecrafthelp
#1552 [06:33] * Guest34051 [Guest34051@notlogged] has quit. (Client Quit)
#1553 [06:33] <ICantSeeSkins_> Galaxy_2Alex: Yes I am.
#1554 [06:33] <Galaxy_2Alex> ??> ICantSeeSkins_ launcher/log
#1555 [06:33] <Absol> ICantSeeSkins_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1556 [06:34] <Absol> ICantSeeSkins_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1557 [06:34] * Rubygamercz [Rubygamercz@notlogged] has joined #minecrafthelp
#1558 [06:34] <AlvinHei0727> any helper here ? I dont know how to dont that ?
#1559 [06:34] <AlvinHei0727> plx tell me quick
#1560 [06:34] <AlvinHei0727> I am win 10
#1561 [06:34] <AlvinHei0727> thx
#1562 [06:34] <Rubygamercz> I cant play minecraft when i click play it load fo only 15percents then it said error
#1563 [06:35] <Galaxy_2Alex> ??> AlvinHei0727 av/bytefence
#1564 [06:35] <Absol> AlvinHei0727: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1565 [06:35] <Galaxy_2Alex> AlvinHei0727, ^
#1566 [06:35] <ICantSeeSkins_> Galaxy_2Alex: http://paste.ubuntu.com/23973494/
#1567 [06:35] <Galaxy_2Alex> Rubygamercz, What is the error message?
#1568 [06:35] <AlvinHei0727> what is bytefence ?
#1569 [06:35] <AlvinHei0727> ?
#1570 [06:35] <Galaxy_2Alex> AlvinHei0727, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#1571 [06:35] <Galaxy_2Alex> AlvinHei0727, It's a program on your PC.
#1572 [06:35] <Rubygamercz> unable to save download
#1573 [06:35] <AlvinHei0727> ok
#1574 [06:35] <Rubygamercz> wwhat happen
#1575 [06:36] <Galaxy_2Alex> Rubygamercz, What is the fill detailed error log?
#1576 [06:36] * fred [fred@notlogged] has quit. (Quit: Web client closed)
#1577 [06:36] <Avarice> Galaxy_2Alex, I mean I reinstalled avast, but that didn't do much. Though my problem is rather global, can't log into mojang on any machine. Not even my mobile phone. I tried registering a new account even and I can't log into that one either.
#1578 [06:36] <Galaxy_2Alex> ICantSeeSkins_, Okay, maybe a reinstallation is in order.
#1579 [06:36] <Rubygamercz> Name: fi_fi.lang
#1580 [06:36] <Galaxy_2Alex> ??> ICantSeeSkins_ mac/reinst
#1581 [06:36] <Absol> ICantSeeSkins_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1582 [06:36] <Absol> ICantSeeSkins_: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#1583 [06:36] <Rubygamercz> waitq
#1584 [06:36] <Galaxy_2Alex> ??> Rubygamercz av/bytefence
#1585 [06:36] <Absol> Rubygamercz: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1586 [06:36] <Galaxy_2Alex> Avarice, Have you tried restarting your Router?
#1587 [06:36] * AlvinHei0727 [AlvinHei0727@notlogged] has quit. (Quit: Web client closed)
#1588 [06:36] * derechte [derechte@notlogged] has joined #minecrafthelp
#1589 [06:36] * GamerSheep [GamerSheep@notlogged] has joined #minecrafthelp
#1590 [06:37] <derechte> no it doesn't works
#1591 [06:37] * Justin [Justin@notlogged] has quit. (Ping timeout: 180 seconds)
#1592 [06:37] * AlvinHei0727 [AlvinHei0727@notlogged] has joined #minecrafthelp
#1593 [06:37] <Rubygamercz> bytefence i think i have it on my pc
#1594 [06:37] <AlvinHei0727> who can help me ? I cant get into the minecraft
#1595 [06:37] <Galaxy_2Alex> derechte, Okay, reinstall Avast then.
#1596 [06:37] <Galaxy_2Alex> Rubygamercz, Please remove it.
#1597 [06:37] <AlvinHei0727> where to find bytefence , helper ?
#1598 [06:37] <Galaxy_2Alex> AlvinHei0727, Remove Bytefnece from your PC.
#1599 [06:37] <AlvinHei0727> where to find it ?
#1600 [06:37] <Galaxy_2Alex> AlvinHei0727, Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1601 [06:38] <GamerSheep> hello, wen i install minecraft 1.10.2 i have an error
#1602 [06:38] <ICantSeeSkins_> Galaxy_2Alex: It says 'Creating a backup of your data directory' then just a rectangle waiting.
#1603 [06:39] <Galaxy_2Alex> GamerSheep, What error?
#1604 [06:39] <Galaxy_2Alex> ICantSeeSkins_, Yes, that may take a whiöe-
#1605 [06:39] <Galaxy_2Alex> *while.
#1606 [06:39] <ICantSeeSkins_> Okey
#1607 [06:39] <Galaxy_2Alex> ICantSeeSkins_, Make sure the launcher isn't open.
#1608 [06:39] <ICantSeeSkins_> Both launchers aren't open
#1609 [06:39] * sebalter [sebalter@notlogged] has joined #minecrafthelp
#1610 [06:40] <ICantSeeSkins_> Ummm...
#1611 [06:40] <ICantSeeSkins_> Galaxy_2Alex: A problem.
#1612 [06:40] <Galaxy_2Alex> ICantSeeSkins_, Yes?
#1613 [06:40] * Crafty144 [Crafty144@notlogged] has quit. (Quit: Web client closed)
#1614 [06:40] <sebalter> The new launcher... I can't download it!
#1615 [06:40] <GamerSheep> when just setting out a rectangle on the 1.10.2 says that could not save the sq_AL·lang (sorry for the super bad english)
#1616 [06:40] <ICantSeeSkins_> Galaxy_2Alex: http://paste.ubuntu.com/23973524/
#1617 [06:41] <sebalter> I cant download!
#1618 [06:41] <Galaxy_2Alex> sebalter, What happens when you try?
#1619 [06:41] <Galaxy_2Alex> ??> GamerSheep av/bytefence
#1620 [06:41] <Absol> GamerSheep: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1621 [06:41] <GamerSheep> yes
#1622 [06:41] <Galaxy_2Alex> ICantSeeSkins_, Start the game now and see if it works.
#1623 [06:41] <sebalter> He said. Cant download. He can not save!
#1624 [06:42] <GamerSheep> i have bytefence
#1625 [06:42] <Galaxy_2Alex> sebalter, What is the full detailed error log?
#1626 [06:42] * Daniel_ [Daniel_@notlogged] has joined #minecrafthelp
#1627 [06:42] <Galaxy_2Alex> GamerSheep, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#1628 [06:42] <ICantSeeSkins_> Galaxy_2Alex: Which one?
#1629 [06:42] <ICantSeeSkins_> The new launcher or old one.
#1630 [06:42] <sebalter> The new one
#1631 [06:42] <Galaxy_2Alex> ICantSeeSkins_, Old one
#1632 [06:42] <Avarice> Galaxy_2Alex, doesn't seem to be a router issue.
#1633 [06:42] <Galaxy_2Alex> sebalter, What is the full detailed error log?
#1634 [06:43] <sebalter> How can i find that?
#1635 [06:43] <AlvinHei0727> the start menu is in the left down in the windows 10 ? helper ! ?
#1636 [06:43] <ICantSeeSkins_> Nope...
#1637 [06:43] <Galaxy_2Alex> sebalter, There should be a link on the launcher.
#1638 [06:43] <Galaxy_2Alex> AlvinHei0727, Yes.
#1639 [06:43] <ICantSeeSkins_> Galaxy_2Alex: It doesn't work.
#1640 [06:43] <AlvinHei0727> and I cant find it
#1641 [06:43] <Galaxy_2Alex> ICantSeeSkins_, Something seems to be blocking your connection.
#1642 [06:43] <sebalter> FOUT :( Kan de download niet opslaan. id_id.lang Naam: id_id.lang URL: http://resources.download.minecraft.net/c3/c31769536d014f0c5057bb59990276b517e7d3ac Foutgegevens: Attempting to move successful download to C:/Users\Alec\AppData\Roaming\.minecraft\assets\objects\c3/c31769536d014f0c5057bb59990276b517e7d3ac Het proces heeft geen toegang tot het bestand omdat het door een ander proces wordt gebruikt Bestandsnaam op schijf: dff8-a8e0-
#1643 [06:43] <ICantSeeSkins_> Galaxy_2Alex: How can I check
#1644 [06:43] <ICantSeeSkins_> Galaxy_2Alex: I am trying to check everything if there something blocking my connection
#1645 [06:44] <Galaxy_2Alex> AlvinHei0727, http://i.imgur.com/EqrlKv1.png
#1646 [06:44] <GamerSheep> ok , i stoped the gamer mode of bytefence and i fix the problem, thakns for the help :D
#1647 [06:44] * hypex [hypex@notlogged] has joined #minecrafthelp
#1648 [06:44] <Galaxy_2Alex> ??> sebalter av/bytefence
#1649 [06:44] <Absol> sebalter: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1650 [06:44] * hypex [hypex@notlogged] has quit. (Client Quit)
#1651 [06:44] <Galaxy_2Alex> Avarice, And it happens on all systems connected to that router?
#1652 [06:45] <Daniel_> i have problems with the new launcher
#1653 [06:45] <Galaxy_2Alex> ICantSeeSkins_, Does your ISP have any kind of special protection on the Router?
#1654 [06:45] <Galaxy_2Alex> Daniel_, What problems?
#1655 [06:45] <AlvinHei0727> who can give me the chinese , helper plx
#1656 [06:45] <AlvinHei0727> 1. Open or Click Start Menu.
#1657 [06:45] <derechte> no it doesn't work
#1658 [06:45] <Galaxy_2Alex> AlvinHei0727, We only offer help in English, please use a translator if you are having difficulties.
#1659 [06:45] <Avarice> I tried logging in while connected to my mobile data, and that just gave up the same answer. I'm wondering if this might be an issue with Mojang's authentication server.
#1660 [06:45] <AlvinHei0727> OK
#1661 [06:45] <ICantSeeSkins_> 'WPA Personal'
#1662 [06:46] <Galaxy_2Alex> derechte, Try starting the launcher in Administrator mode
#1663 [06:46] <ICantSeeSkins_> I don't know how to check ISP
#1664 [06:47] * sebalter [sebalter@notlogged] has quit. (Quit: Web client closed)
#1665 [06:47] * GamerSheep [GamerSheep@notlogged] has quit. (Quit: Web client closed)
#1666 [06:47] <ICantSeeSkins_> So?
#1667 [06:48] * Foxler [Foxler@notlogged] has joined #minecrafthelp
#1668 [06:48] * gamexplosion [gamexplosion@notlogged] has joined #minecrafthelp
#1669 [06:48] <ICantSeeSkins_> 1.8.8 Works on my new launcher which I can tell.
#1670 [06:48] <Galaxy_2Alex> ICantSeeSkins_, Good question. Currently doing a bit of research, so bear with me for another moment.
#1671 [06:48] <ICantSeeSkins_> Okey dokey.
#1672 [06:49] <Galaxy_2Alex> Avarice, So you can't log in on both the launcher and the website?
#1673 [06:49] <Foxler> Help, i updated to the new minecraft launcher yesterday. But i cant play any Verisions (i alreddy tried re-installing)
#1674 [06:49] * kalcis [kalcis@notlogged] has quit. (Ping timeout: 180 seconds)
#1675 [06:49] <Galaxy_2Alex> Foxler, Any error message?
#1676 [06:49] <Foxler> Just says game crash
#1677 [06:49] <Avarice> Galaxy_2Alex: Aye, as I said previously I tried registering a new account just to be sure it was not just a singular account case, and that one can't log in as well.
#1678 [06:50] * Juuh [Juuh@notlogged] has joined #minecrafthelp
#1679 [06:50] <Galaxy_2Alex> Foxler, Do you have a Nvidia graphics card?
#1680 [06:50] <Foxler> Yes
#1681 [06:50] <Galaxy_2Alex> Avarice, How long has this been an issue for?
#1682 [06:50] <Galaxy_2Alex> Foxler, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#1683 [06:50] <Foxler> Thanx
#1684 [06:50] <derechte> no it doesn't work
#1685 [06:50] <Avarice> Galaxy_2Alex: The past two weeks. Seems really odd in my opinion.
#1686 [06:51] <Galaxy_2Alex> ICantSeeSkins_, If you open this page on the browser, does it download anything? (You don't need to download the file, just check if you could)
#1687 [06:51] <Galaxy_2Alex> ICantSeeSkins_, https://libraries.minecraft.net/com/mojang/realms/1.10.13/realms-1.10.13.jar
#1688 [06:51] * ollieee_ [ollieee_@notlogged] has joined #minecrafthelp
#1689 [06:51] <ollieee_> hi
#1690 [06:51] <Galaxy_2Alex> derechte, Please try to restart your PC and your router.
#1691 [06:51] <Galaxy_2Alex> ollieee_, Hello.
#1692 [06:52] * gamexplosion [gamexplosion@notlogged] has quit. (Ping timeout: 180 seconds)
#1693 [06:52] <ollieee_> May I have some help?
#1694 [06:52] <ICantSeeSkins_> I can't.
#1695 [06:52] * DoudgeMast [DoudgeMast@notlogged] has joined #minecrafthelp
#1696 [06:52] <Juuh> http://paste.ubuntu.com/23973584/
#1697 [06:52] <Galaxy_2Alex> ICantSeeSkins_, What does it say when you try?
#1698 [06:52] <Galaxy_2Alex> ollieee_, Yes.
#1699 [06:52] <Galaxy_2Alex> Juuh, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#1700 [06:52] <DoudgeMast> My launcher are bugged
#1701 [06:52] <ICantSeeSkins_> Failed to open the page
#1702 [06:52] <Galaxy_2Alex> DoudgeMast, In what way?
#1703 [06:52] <Juuh> Thanks
#1704 [06:52] <ICantSeeSkins_> can't establish safe connection
#1705 [06:52] <DoudgeMast> I dont can oppen mine
#1706 [06:53] <DoudgeMast> say that " Launcher Stopped"
#1707 [06:53] <DoudgeMast> cant*
#1708 [06:53] <Galaxy_2Alex> DoudgeMast, Does it give you an error message?
#1709 [06:53] <ollieee_> Quite a while back it was working fine. I could select anything without any problems but one day I tried selecting and it wouldn't select anything. I reset the keys multiple times but it didn't work. A couple of hours later it fixed randomly. I'd like to know how to fix it.
#1710 [06:53] <DoudgeMast> yes
#1711 [06:53] <ollieee_> Oh
#1712 [06:53] * Enrique110506 [Enrique110506@notlogged] has joined #minecrafthelp
#1713 [06:53] <ollieee_> I can't use the scroll button to select
#1714 [06:53] <Galaxy_2Alex> ollieee_, What is "it"?
#1715 [06:53] <ollieee_> Sorry I should of said, the scroll/select button
#1716 [06:54] * derechte [derechte@notlogged] has quit. (Ping timeout: 180 seconds)
#1717 [06:54] <DoudgeMast> What I Do?
#1718 [06:54] <Galaxy_2Alex> ollieee_, Sounds to me like an issue with your mouse.
#1719 [06:54] <ollieee_> Nope
#1720 [06:54] <Galaxy_2Alex> DoudgeMast, Do you have a Nvidia graphics card?
#1721 [06:54] <ollieee_> It works fine when I use it on the internet
#1722 [06:54] <DoudgeMast> No
#1723 [06:54] <ollieee_> Any anything else
#1724 [06:54] <Enrique110506> he pagado y no se descarga
#1725 [06:54] <Galaxy_2Alex> Enrique110506, English only.
#1726 [06:55] <Galaxy_2Alex> ollieee_, One moment please.
#1727 [06:55] <Enrique110506> ok
#1728 [06:55] <ollieee_> Okay
#1729 [06:55] <Galaxy_2Alex> ICantSeeSkins_, Hmm, I got an idea, one moment.
#1730 [06:55] <Galaxy_2Alex> DoudgeMast, Does it give you any more error messages?
#1731 [06:55] <Enrique110506> no hablo ingles
#1732 [06:55] <DoudgeMast> say that " Minecraft Launcher stopped fun"
#1733 [06:55] <Galaxy_2Alex> Enrique110506, Translator please.
#1734 [06:56] <Galaxy_2Alex> ??> DoudgeMast win/reinst
#1735 [06:56] <DoudgeMast> I am brazzilian, and dont know talk so much good english
#1736 [06:56] <Absol> DoudgeMast: You may need to reinstall the locally installed files that Minecraft puts into place.
#1737 [06:56] <Absol> DoudgeMast: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1738 [06:56] <DoudgeMast> I already do it
#1739 [06:56] <DoudgeMast> THanks absol
#1740 [06:56] <DoudgeMast> i ll do it
#1741 [06:56] * Chikasy [Chikasy@notlogged] has joined #minecrafthelp
#1742 [06:56] <Enrique110506> he comprado el minecraft para mac y no funciona y no abre
#1743 [06:56] <Galaxy_2Alex> Enrique110506, English only. Use a translator.
#1744 [06:57] <Enrique110506> ok
#1745 [06:57] <DoudgeMast> I cant delete launcher log
#1746 [06:57] <Galaxy_2Alex> ollieee_, So you are having issues with "Pick Block"?
#1747 [06:57] <ollieee_> Yes
#1748 [06:57] <Galaxy_2Alex> DoudgeMast, Close the launcher first.
#1749 [06:57] <ollieee_> Galaxy, he is saying " I bought the minecraft for mac does not work and does not open"
#1750 [06:58] <Galaxy_2Alex> ollieee_, Are you using any modifications?
#1751 [06:58] <ollieee_> Nope.
#1752 [06:58] <Enrique110506> yes
#1753 [06:58] <Galaxy_2Alex> Enrique110506, Does it give you any error messages?
#1754 [06:58] * Daniel_ [Daniel_@notlogged] has joined #minecrafthelp
#1755 [06:59] <Daniel_> i can't play with the new minecraft launcher 1.12
#1756 [06:59] <Galaxy_2Alex> Daniel_, 1.12 has not been released yet.
#1757 [06:59] <Enrique110506> si pero no funciona
#1758 [06:59] <DoudgeMast> Not fun
#1759 [06:59] <Galaxy_2Alex> Enrique110506, English only please.
#1760 [06:59] <ollieee_> Enrique, Traduzco para ti
#1761 [06:59] <Enrique110506> gracias
#1762 [06:59] <Foxler> Daniel_ do you mean the snapshot
#1763 [06:59] <DoudgeMast> Everytime, charge , later say " close the progam"
#1764 [06:59] <DoudgeMast> I already do all possible
#1765 [06:59] <DoudgeMast> :(
#1766 [07:00] <ollieee_> "But if it does not work"
#1767 [07:00] <Enrique110506> me compre el minecraft y mi cuenta me dice no esiste
#1768 [07:00] <Enrique110506> y tambien no me abre y tengo java
#1769 [07:00] <ollieee_> bought me the minecraft and my mind tells me not esiste"
#1770 [07:00] <Galaxy_2Alex> DoudgeMast, Please download the installer from here: https://minecraft.net/en-us/download/ and use it to first uninstall the launcher, then restart your PC and install it again.
#1771 [07:00] <Foxler> Daniel_ you have to go to settings and then enable experimental versions (snapshots)
#1772 [07:01] <DoudgeMast> I already do it
#1773 [07:01] <DoudgeMast> And set repair and desintall
#1774 [07:01] <ollieee_> and also not open to me and I have java
#1775 [07:01] <ollieee_> "
#1776 [07:01] <Enrique110506> lo are
#1777 [07:01] <DoudgeMast> But everytime that a install again
#1778 [07:01] <DoudgeMast> say " launcher stoppen"
#1779 [07:01] * Danieel [Danieel@notlogged] has joined #minecrafthelp
#1780 [07:01] <ollieee_> I'm using Google translate
#1781 [07:01] * derechte [derechte@notlogged] has joined #minecrafthelp
#1782 [07:01] <ollieee_> Anyway
#1783 [07:01] <Galaxy_2Alex> ollieee_, Please don't, he's the one who should use it.
#1784 [07:01] <derechte> no it doesn't works
#1785 [07:01] <ollieee_> Okay, sorry
#1786 [07:01] <Galaxy_2Alex> Enrique110506, Please use translate.google.com
#1787 [07:02] <Enrique110506> ok
#1788 [07:02] * Daniel_ [Daniel_@notlogged] has quit. (Ping timeout: 180 seconds)
#1789 [07:02] <ollieee_> Galaxy
#1790 [07:02] <ollieee_> Found a solution?
#1791 [07:02] <Galaxy_2Alex> ollieee_, Does it work fine now?
#1792 [07:02] <ollieee_> Let me try
#1793 [07:02] <ollieee_> Nope
#1794 [07:02] <Galaxy_2Alex> derechte, Please create a new HJT log:
#1795 [07:02] <Galaxy_2Alex> ??> derechte tools/hjt
#1796 [07:02] <Absol> derechte: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1797 [07:02] <Absol> derechte: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1798 [07:03] <Galaxy_2Alex> ollieee_, What is your "Pick Block" bound to right now according to the Control settings?
#1799 [07:03] <ollieee_> The third buttom
#1800 [07:03] <ollieee_> button*
#1801 [07:03] <Foxler> is it a logitech mouse
#1802 [07:03] <Galaxy_2Alex> ollieee_, What mouse is it?
#1803 [07:03] <ollieee_> CMstorm
#1804 [07:03] <Avarice> Galaxy_2Alex: I've emailed Mojang my problem, and put it into their hands, though your help was very much appreciated. Splendid work you're doing here, not all heroes wear capes.
#1805 [07:04] <derechte> paste.ubuntu.com/23973617/
#1806 [07:04] <Enrique110506> I have a mac not a pc
#1807 [07:04] <Galaxy_2Alex> Avarice, I actually do have a cape from this work. Anyway, Mojang will not be able to help you with it since they only offer account support via email.
#1808 [07:04] <DoudgeMast> gALAXY
#1809 [07:04] <DoudgeMast> Have you email
#1810 [07:04] <Galaxy_2Alex> Enrique110506, What is the error message?
#1811 [07:04] <DoudgeMast> I cant send a print
#1812 [07:05] <Galaxy_2Alex> ??> DoudgeMast imgur
#1813 [07:05] <Absol> DoudgeMast: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1814 [07:05] <DoudgeMast> And you can understand what is my problem
#1815 [07:05] <DoudgeMast> ok
#1816 [07:05] <Galaxy_2Alex> ollieee_, Did it come with any software?
#1817 [07:06] <Galaxy_2Alex> ICantSeeSkins_, I don't know how good you are with tech, but: Something on your PC is blocking certain SSL connections.
#1818 [07:06] <Enrique110506> You helped me thanks
#1819 [07:06] * lolusia9336 [lolusia9336@notlogged] has joined #minecrafthelp
#1820 [07:06] * Enrique110506 [Enrique110506@notlogged] has quit. (Quit: Web client closed)
#1821 [07:06] <ollieee_> Nope
#1822 [07:06] <Avarice> Galaxy_2Alex: Would you not think that this problem could be resolved over email with Mojang? I feel like this problem is most likely not on my end.
#1823 [07:06] <lolusia9336> hello everyone
#1824 [07:06] <ollieee_> I've had it for around two years
#1825 [07:06] <Galaxy_2Alex> Avarice, Like I said, they only offer account support.
#1826 [07:07] <Galaxy_2Alex> Avarice, What is the error message again you receive?
#1827 [07:07] * steginator01 [steginator01@notlogged] has joined #minecrafthelp
#1828 [07:07] <Galaxy_2Alex> lolusia9336, Hello.
#1829 [07:07] <derechte> paste.ubuntu.com/23973617/
#1830 [07:07] <Galaxy_2Alex> ollieee_, And this is the first time this happens?
#1831 [07:07] <Galaxy_2Alex> ollieee_, And this is the first time this happens?
#1832 [07:07] * steginator01 [steginator01@notlogged] has left #minecrafthelp
#1833 [07:07] <Galaxy_2Alex> ??> derechte av/adwcleaner
#1834 [07:07] <ollieee_> Nope
#1835 [07:07] <Absol> derechte: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1836 [07:07] <Absol> derechte: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1837 [07:07] <ollieee_> It's happened before
#1838 [07:07] <Galaxy_2Alex> ollieee_, Do you experience any issues with other programs and/or games?
#1839 [07:07] <ollieee_> Nope
#1840 [07:08] * FixxerTopic [FixxerTopic@notlogged] has joined #minecrafthelp
#1841 [07:08] * jasondenny [jasondenny@notlogged] has joined #minecrafthelp
#1842 [07:08] <Avarice> Galaxy_2Alex: It's just an over all log in issue. As it just prompts me with the "incorrect email or password" message, despite all credentials being absolutely correct.
#1843 [07:08] <DoudgeMast> http://imgur.com/a/7MJtQ
#1844 [07:08] <DoudgeMast> cAN YOU TRANSLATE?
#1845 [07:08] <Galaxy_2Alex> DoudgeMast, It's a generic error, I know what it means.
#1846 [07:09] * FixxerTopic [FixxerTopic@notlogged] has quit. (Client Quit)
#1847 [07:09] <Galaxy_2Alex> ??> DoudgeMast win/dxdiag
#1848 [07:09] <Absol> DoudgeMast: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1849 [07:09] <DoudgeMast> What i do so?
#1850 [07:09] <Galaxy_2Alex> Avarice, Can you open this website?: https://sessionserver.mojang.com/
#1851 [07:09] * jasondenny [jasondenny@notlogged] has quit. (Client Quit)
#1852 [07:09] <Galaxy_2Alex> Avarice, Also, this one: https://authserver.mojang.com/
#1853 [07:10] * Juuh [Juuh@notlogged] has quit. (Ping timeout: 180 seconds)
#1854 [07:10] <Galaxy_2Alex> Foxler, Follow the instructions Absol just gave you.
#1855 [07:10] <Galaxy_2Alex> ollieee_, Is the mouse directly plugged into your PC?
#1856 [07:10] <ollieee_> Yes
#1857 [07:10] <Galaxy_2Alex> ollieee_, Do you have another mouse you could try?
#1858 [07:11] <ollieee_> Nope
#1859 [07:11] <Avarice> Galaxy_2Alex: Aye, get prompted with this text. https://paste.ubuntu.com/23973649/
#1860 [07:11] <Galaxy_2Alex> ollieee_, If you set Pick Block to any other button or key, does it work?
#1861 [07:11] * FLowe [FLowe@notlogged] has joined #minecrafthelp
#1862 [07:11] <ollieee_> I'll try
#1863 [07:11] <FLowe> hi my minecraft wont let me play anymore
#1864 [07:11] <Galaxy_2Alex> Avarice, And sorry, I probably asked this three times already, but does it also occur on the website?
#1865 [07:11] <Galaxy_2Alex> FLowe, What happens when you try to play?
#1866 [07:11] * GwnMart [GwnMart@notlogged] has joined #minecrafthelp
#1867 [07:12] <ollieee_> Nope
#1868 [07:12] * hypejoke [hypejoke@notlogged] has quit. (Ping timeout: 180 seconds)
#1869 [07:12] <Avarice> Galaxy_2Alex: Indeed it does.
#1870 [07:12] <FLowe> an error sign shows up and it takes me back to the home page
#1871 [07:12] <GwnMart> can someone help me with fixing my mc client?
#1872 [07:12] <Galaxy_2Alex> FLowe, What is the exact error message?
#1873 [07:12] * DoudgeMast [DoudgeMast@notlogged] has quit. (Ping timeout: 180 seconds)
#1874 [07:12] <Galaxy_2Alex> ollieee_, What gamemode are you in?
#1875 [07:12] <FLowe> it says my access was denied
#1876 [07:12] <ollieee_> Creative
#1877 [07:13] <Galaxy_2Alex> GwnMart, What is the exact error message?
#1878 [07:13] <Galaxy_2Alex> FLowe, What is the full detailed exact error message?
#1879 [07:13] * ninja4668 [ninja4668@notlogged] has joined #minecrafthelp
#1880 [07:13] <Galaxy_2Alex> ollieee_, What are you trying to pick block?
#1881 [07:13] <GwnMart> I doenst rlly give me one
#1882 [07:13] <ollieee_> Snow block, grass, slabs and basically everything
#1883 [07:13] <ollieee_> I use it all the time
#1884 [07:13] <Galaxy_2Alex> GwnMart, What does it say then?
#1885 [07:13] <GwnMart> when I try to start up the game (pressing play button on launcher)
#1886 [07:13] <GwnMart> the launcher closes
#1887 [07:13] * PJX [PJX@notlogged] has joined #minecrafthelp
#1888 [07:13] <Galaxy_2Alex> ollieee_, What version of Minecraft are you using?
#1889 [07:14] <ollieee_> The latest
#1890 [07:14] <GwnMart> and after a brief moment it comes back up with game output
#1891 [07:14] <GwnMart> but the game itself doesnt launch
#1892 [07:14] <Galaxy_2Alex> ollieee_, Latest stable or latest snapshot?
#1893 [07:14] <ninja4668> does anybody know why i cant download 1.11.2 and it says unable to save download.
#1894 [07:14] <ollieee_> Latest stable
#1895 [07:14] <FLowe> Error details: Access is denied Filename on disk: .minecraft Path: C:\Users\fisheyestudio\AppData\Roaming\.minecraft Exists: directory
#1896 [07:14] <Galaxy_2Alex> GwnMart, I need the gameoutput please
#1897 [07:14] <Galaxy_2Alex> ninja4668, What is the detailed error log?
#1898 [07:14] * adrian [adrian@notlogged] has joined #minecrafthelp
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#1900 [07:15] <PJX> Hi, i get pixel format not accelerated, my system info http://paste.ubuntu.com/23973663/
#1901 [07:15] <Galaxy_2Alex> FLowe, Restart your PC, then try again.
#1902 [07:15] <Galaxy_2Alex> PJX, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version if Windows you had before (Settings > Update & Security > Go back to an earlier build, may be unavailable), or you will have to upgrade your hardware.
#1903 [07:15] <ninja4668> The name of it?
#1904 [07:15] <FLowe> okay ,thank you for your help!!
#1905 [07:15] <Galaxy_2Alex> ninja4668, Yes.
#1906 [07:15] * FLowe [FLowe@notlogged] has quit. (Client Quit)
#1907 [07:15] <ninja4668> ast_es.lang
#1908 [07:15] <GwnMart> 14:13:00 launcher Preparing to launch minecraft client for 1.8.9 14:13:00 launcher Checking installations. 14:13:00 launcher Minecraft client 1.8.9 is ready to start. 14:13:00 launcher Starting! 14:13:01 launcher Using default game log configuration client-1.7.xml (outputs XML) 14:13:05 ave Setting user: GwnMart 14:13:05 ave (Session ID is token:82b5788584694367be62200b665d250f:7e44dec114a0466f819cc8c8eab9ac37) 14:13:08 ave LWJGL Version: 2.
#1909 [07:15] <Galaxy_2Alex> ollieee_, Server or Singleplayer?
#1910 [07:15] <Galaxy_2Alex> ??> GwnMart paste
#1911 [07:15] <Absol> GwnMart: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1912 [07:15] <ollieee_> Server
#1913 [07:15] <Galaxy_2Alex> ??> ninja4668 av/bytefence
#1914 [07:15] <Absol> ninja4668: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1915 [07:16] <Galaxy_2Alex> ollieee_, Does it also happen in Singleplayer?
#1916 [07:16] <ollieee_> I'll try
#1917 [07:16] <GwnMart> http://paste.ubuntu.com/23973675/
#1918 [07:16] <Galaxy_2Alex> GwnMart, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
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#1920 [07:17] * deRJHtggMW2tF53l [deRJHtggMW2tF53l@notlogged] has joined #minecrafthelp
#1921 [07:17] * reealyhappy [reealyhappy@notlogged] has joined #minecrafthelp
#1922 [07:17] * Someone [Someone@notlogged] has joined #minecrafthelp
#1923 [07:18] <reealyhappy> Unable to save download. twitch-6.5.jar What does that mean
#1924 [07:18] <Galaxy_2Alex> ??> reealyhappy tools/hjt
#1925 [07:18] <Absol> reealyhappy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1926 [07:18] <ninja4668> It work! Thank you so much!
#1927 [07:18] <Absol> reealyhappy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1928 [07:18] <Galaxy_2Alex> ninja4668, You're welcome, have a nice day.
#1929 [07:18] * derechte [derechte@notlogged] has quit. (Ping timeout: 180 seconds)
#1930 [07:18] * Danieel [Danieel@notlogged] has quit. (Ping timeout: 180 seconds)
#1931 [07:18] <Someone> im trying to play minecraft but it keep saying Unable to save download. ka_ge.lang
#1932 [07:18] * ninja4668 [ninja4668@notlogged] has quit. (Quit: Web client closed)
#1933 [07:18] <Galaxy_2Alex> ??> Someone av/bytefence
#1934 [07:18] <Absol> Someone: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1935 [07:18] <Avarice> Galaxy_2Alex: So you think there is a 'fix' for this or do I just wait to see if this is something that needs resolving on Mojangs end?
#1936 [07:18] <ollieee_> Doesn't work in singleplayer either
#1937 [07:19] * Someone [Someone@notlogged] has quit. (Client Quit)
#1938 [07:19] <ICantSeeSkins_> Galaxy_2Alex: How do I fix that SSL Connection?
#1939 [07:19] <Galaxy_2Alex> Avarice, It's not an issue on their side, it is on yours. Sorry I haven't answered in a while, please give me a moment.
#1940 [07:19] <Galaxy_2Alex> ??> Avarice tools/hjt
#1941 [07:19] <Absol> Avarice: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1942 [07:19] <Absol> Avarice: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1943 [07:20] <Galaxy_2Alex> ICantSeeSkins_, What is the exact error message on the browser?
#1944 [07:20] <Galaxy_2Alex> ICantSeeSkins_, When trying to download that file.
#1945 [07:20] * Kristia [Kristia@notlogged] has joined #minecrafthelp
#1946 [07:20] <ICantSeeSkins_> Which file?
#1947 [07:20] <ICantSeeSkins_> The website?
#1948 [07:20] <Galaxy_2Alex> ollieee_, And the scroll wheel button works fine outside of Minecraft?
#1949 [07:20] * noahjames23 [noahjames23@notlogged] has joined #minecrafthelp
#1950 [07:20] <Avarice> Galaxy_2Alex: I'm wondering though if this is the case, as I can't log in on other devices as well, as well as on different networks.
#1951 [07:20] <ollieee_> Yes
#1952 [07:20] <noahjames23> Unable to save download. mn_mn.lang Name: mn_mn.lang URL: http://resources.download.minecraft.net/e2/e2e2019a11629a5b9b0f228554b08c73c2f212df Error details: Attempting to move successful download to C:/Users\Noahjames23\AppData\Roaming\.minecraft\assets\objects\e2/e2e2019a11629a5b9b0f228554b08c73c2f212df The process cannot access the file because it is being used by another process Filename on disk: 5089-edc3-1189-f76b Path: C:
#1953 [07:20] <Galaxy_2Alex> ICantSeeSkins_, https://libraries.minecraft.net/com/mojang/realms/1.10.13/realms-1.10.13.jar
#1954 [07:21] * RENANHGAMER [RENANHGAMER@notlogged] has joined #minecrafthelp
#1955 [07:21] * roflcopter [roflcopter@notlogged] has joined #minecrafthelp
#1956 [07:21] <Galaxy_2Alex> Avarice, Have you tried on a phone too already?
#1957 [07:21] * Nollybob [Nollybob@notlogged] has joined #minecrafthelp
#1958 [07:21] <Galaxy_2Alex> ??> noahjames23 av/bytefence
#1959 [07:21] <Absol> noahjames23: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1960 [07:21] <Avarice> Galaxy_2Alex: Two actually.
#1961 [07:21] * Kristia [Kristia@notlogged] has quit. (Client Quit)
#1962 [07:21] <Galaxy_2Alex> Avarice, What country are you from if I may ask?
#1963 [07:22] <RENANHGAMER> How do I change my nickname?
#1964 [07:22] <Avarice> Galaxy_2Alex: Iceland, though this didn't seem to be an issue until now. I've been using Mojangs services for quite some time, and this problem just suddenly emerged.
#1965 [07:22] <Galaxy_2Alex> RENANHGAMER, Please check this page: https://help.mojang.com/customer/en/portal/articles/928638-minecraft-usernames?b_id=5408
#1966 [07:22] <Nollybob> hello
#1967 [07:22] * RENANHGAMER [RENANHGAMER@notlogged] has quit. (Client Quit)
#1968 [07:22] <ollieee_> I'd love to live in Iceland
#1969 [07:22] <ollieee_> Reykjavik?
#1970 [07:22] <Galaxy_2Alex> Nollybob, Hello.
#1971 [07:22] * Rick [Rick@notlogged] has joined #minecrafthelp
#1972 [07:23] <roflcopter> when i opened the new startup it gives me an error saying "unable to save download. fy_nl.lang so what do i do if this happens?
#1973 [07:23] <Galaxy_2Alex> ??> roflcopter av/bytefence
#1974 [07:23] <ICantSeeSkins_> Galaxy_2Alex: http://imgur.com/a/hk6bz
#1975 [07:23] <Absol> roflcopter: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1976 [07:23] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#1977 [07:23] <noahjames23> THANK YOU
#1978 [07:23] <Rick> I've got this problem: The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated. and really dont know how to fix..
#1979 [07:24] <Nollybob> umm i just changed my username in mc a week ago and now its registed but when i try to log in it says its not able to download the files for minecraft and its been like that since i chnaged my username
#1980 [07:24] <Galaxy_2Alex> ICantSeeSkins_, Check check System Preferences > Security & Privacy > Firewall > Firewall Options if anything is blocked.
#1981 [07:24] <Galaxy_2Alex> Rick, Do you have a link to your DxDiag? If so, please give us the link to it by pasting the link (URL) to it into this chatroom. If not, please follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1982 [07:24] <Galaxy_2Alex> Nollybob, What is the exact error message?
#1983 [07:24] <Rick> http://paste.ubuntu.com/23973697/
#1984 [07:24] <Nollybob> umm let me check
#1985 [07:24] <Galaxy_2Alex> Rick, I'm sorry, but your system does not support Windows 10, and you will have to downgrade to the version if Windows you had before (Settings > Update & Security > Go back to an earlier build, may be unavailable), or you will have to upgrade your hardware.
#1986 [07:24] * SponKred [SponKred@notlogged] has joined #minecrafthelp
#1987 [07:25] <SponKred> hello
#1988 [07:25] <ICantSeeSkins_> It is off Galaxy_2Alex .
#1989 [07:25] <Galaxy_2Alex> ICantSeeSkins_, Does it work?
#1990 [07:25] <ICantSeeSkins_> Galaxy_2Alex: It was already off already.
#1991 [07:25] <Galaxy_2Alex> oh
#1992 [07:25] <Galaxy_2Alex> SponKred, Hello.
#1993 [07:25] <Rick> okay thanks m8 ;)
#1994 [07:25] <SponKred> hello
#1995 [07:25] <Nollybob> unable to save download gd_gb.lang
#1996 [07:25] <Galaxy_2Alex> Avarice, If I tell you to set your DNS servers to Google's, do you know what I mean?
#1997 [07:26] <Galaxy_2Alex> ??> Nollybob av/bytefence
#1998 [07:26] <Absol> Nollybob: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#1999 [07:26] <Avarice> Galaxy_2Alex: I do, and they already are set to Google's free DNS.
#2000 [07:26] <Nollybob> what?
#2001 [07:26] <SponKred> then, my minecraft: The Java runtime could not be found.
#2002 [07:26] <Galaxy_2Alex> Nollybob, Read what Absol told you.
#2003 [07:26] * JAYJAYDELUXE [JAYJAYDELUXE@notlogged] has joined #minecrafthelp
#2004 [07:27] <Nollybob> ive already done that but i can try again i guess
#2005 [07:27] <Galaxy_2Alex> SponKred, On your launcher, go to Launch Options, enable Advanced Settings, and turn this off: http://i.imgur.com/IaVfOrR.png
#2006 [07:27] <Galaxy_2Alex> Avarice, What ISP are you on?
#2007 [07:28] * FLowe [FLowe@notlogged] has joined #minecrafthelp
#2008 [07:28] <Galaxy_2Alex> ICantSeeSkins_, Is your OSX up-to-date?
#2009 [07:28] <FLowe> hi again i was on here eaitlier and i re started my pc and all but my minecraft still wont load
#2010 [07:28] <FLowe> earlier*
#2011 [07:29] <Nollybob> wait Galaxy_2Alex everytime i try to log in to the game it comes up diffrent messages
#2012 [07:29] * Lazyboyzz [Lazyboyzz@notlogged] has joined #minecrafthelp
#2013 [07:29] <Galaxy_2Alex> Nollybob, Have you removed Bytefence?
#2014 [07:29] * oihlojujihkiihtu7yjihyh [oihlojujihkiihtu7yjihyh@notlogged] has joined #minecrafthelp
#2015 [07:29] <FLowe> my says the game directory is invalid or inaccessible.
#2016 [07:29] <FLowe> mine*
#2017 [07:29] * GwnMart [GwnMart@notlogged] has quit. (Quit: Web client closed)
#2018 [07:29] <Nollybob> noooo but how do i do it im not really a computer nerd
#2019 [07:30] <Avarice> Galaxy_2Alex: My ISP is called 365
#2020 [07:30] <Galaxy_2Alex> ??> Nollybob av/bytefence
#2021 [07:30] <Absol> Nollybob: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#2022 [07:30] <Nollybob> ok
#2023 [07:30] <Galaxy_2Alex> ??> FLowe win/reinst
#2024 [07:30] <Absol> FLowe: You may need to reinstall the locally installed files that Minecraft puts into place.
#2025 [07:30] <Absol> FLowe: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#2028 [07:31] * amc [amc@notlogged] has joined #minecrafthelp
#2029 [07:31] <amc> hey all
#2030 [07:31] <Galaxy_2Alex> amc, Hello
#2031 [07:31] <tgtgtgtg> why does it say my account is not authenticated whenever i join a server
#2032 [07:32] * roflcopter [roflcopter@notlogged] has quit. (Ping timeout: 180 seconds)
#2033 [07:32] <Galaxy_2Alex> ICantSeeSkins_, Sorry, I had a small timeout, did you answer my last question already?
#2034 [07:32] * Efcape [Efcape@notlogged] has joined #minecrafthelp
#2035 [07:32] <Galaxy_2Alex> ??> tgtgtgtg launcher/relog
#2036 [07:32] <amc> I'm having problems download resources with the new version
#2037 [07:32] <Absol> tgtgtgtg: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2038 [07:32] <Galaxy_2Alex> amc, What problems?
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#2040 [07:33] * oihlojujihkiihtu7yjihyh [oihlojujihkiihtu7yjihyh@notlogged] has quit. (Ping timeout: 180 seconds)
#2041 [07:33] <amc> Error details: Attempting to move successful download to C:/Users\"""\AppData\Roaming\.minecraft\assets\objects\d1/d1f579d022b1fe6482ff6da588365d79b55ef730 The process cannot access the file because it is being used by another process
#2042 [07:33] * fichtytv [fichtytv@notlogged] has joined #minecrafthelp
#2043 [07:33] <tgtgtgtg> thanks
#2044 [07:33] <Galaxy_2Alex> amc, Any mention of a file name?
#2045 [07:33] * tgtgtgtg [tgtgtgtg@notlogged] has quit. (Client Quit)
#2046 [07:33] <Avarice> Galaxy_2Alex: Want me to contact my ISP about this?
#2047 [07:34] <amc> seems to be different lang files
#2048 [07:34] <Nollybob> i couldnt uninstall it because i dont have it..... Galaxy_2Alex
#2049 [07:34] * Kristia [Kristia@notlogged] has joined #minecrafthelp
#2050 [07:34] <Efcape> I cant run any profile!! when its downloading it stops because it cant save a file.
#2051 [07:34] <Galaxy_2Alex> Avarice, Honestly, I don't know what else to do. Do you use your ISP for both mobile and home internet?
#2052 [07:34] <Galaxy_2Alex> ??> amc av/bytefence
#2053 [07:34] <Absol> amc: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#2054 [07:34] <Galaxy_2Alex> ??> Nollybob tools/hjt
#2055 [07:34] <Absol> Nollybob: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2056 [07:34] <Absol> Nollybob: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2057 [07:34] <Galaxy_2Alex> Efcape, What is the exact error message?
#2058 [07:34] * Kristia [Kristia@notlogged] has quit. (Client Quit)
#2059 [07:35] * SponKred [SponKred@notlogged] has quit. (Ping timeout: 180 seconds)
#2060 [07:35] <Nollybob> tools/hjt????
#2061 [07:35] <amc> I think I'll have a look
#2062 [07:35] <Galaxy_2Alex> Nollybob, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#2063 [07:35] <Efcape> Unable to save download. mk_mk.lang
#2064 [07:35] <Galaxy_2Alex> ??> Efcape av/bytefence
#2065 [07:35] <Absol> Efcape: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#2066 [07:35] <Nollybob> oh ok
#2067 [07:35] * skippieNL [skippieNL@notlogged] has joined #minecrafthelp
#2068 [07:36] <Avarice> Galaxy_2Alex: The mobile I used to log in on uses the same ISP.
#2069 [07:36] <skippieNL> Minecraft does not work it cant load
#2070 [07:36] <Efcape> what
#2071 [07:36] <Nollybob> Absol i couldnt uninstall it becuase i didnt have it
#2072 [07:36] <Galaxy_2Alex> Avarice, Okay, I'm really really sorry, but I was unable to track down the issue. You may want to contact your ISP, it may be an issue on ther side.
#2073 [07:36] <Galaxy_2Alex> skippieNL, What happens when you try to load it?
#2074 [07:36] <Galaxy_2Alex> Efcape, Follow the instructions Absol gave you.
#2075 [07:37] <Galaxy_2Alex> Nollybob, Absol is a bot and gave you different instructions already.
#2076 [07:37] * HyleLee [HyleLee@notlogged] has joined #minecrafthelp
#2077 [07:37] <Avarice> Galaxy_2Alex: I will return upon doing so. Again, thank you so much for your assistance, you truly are a saint.
#2078 [07:37] <amc> thx Galaxy_2Alex worked a charm
#2079 [07:37] <Nollybob> ok....
#2080 [07:37] <Nollybob> smart bot xD
#2081 [07:37] <skippieNL> Its just says that the languages
#2082 [07:37] * HyleLee [HyleLee@notlogged] has quit. (Client Quit)
#2083 [07:37] <skippieNL> cant load
#2084 [07:37] <Galaxy_2Alex> Avarice, You're welcome, good luck with your issue.
#2085 [07:37] <Galaxy_2Alex> ??> skippieNL av/bytefence
#2086 [07:37] <Absol> skippieNL: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#2087 [07:37] * AlvinHei0727 [AlvinHei0727@notlogged] has quit. (Quit: Web client closed)
#2088 [07:38] * Rick [Rick@notlogged] has quit. (Ping timeout: 180 seconds)
#2089 [07:38] <skippieNL> But my minecraft cant not load because the languages dont want to load
#2090 [07:39] <Galaxy_2Alex> ??> skippieNL av/bytefence
#2091 [07:39] <Absol> skippieNL: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here, https://bugs.mojang.com/browse/MCL-5546
#2092 [07:39] <Nollybob> ok lets make this clear i dont have ByteFence so i cant do anything to that!
#2093 [07:39] <Galaxy_2Alex> skippieNL, Follow the instructions Absol just gave you.
#2094 [07:39] <Galaxy_2Alex> ??> Nollybob tools/hjt
#2095 [07:39] <Absol> Nollybob: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2096 [07:39] <Absol> Nollybob: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2097 [07:40] * Efcape [Efcape@notlogged] has quit. (Quit: Web client closed)
#2098 [07:40] <amc> guys is forge obsolete with this version????
#2099 [07:40] <Nollybob> RUN WHAT PROGRAM PLZ TELL ME WHAT PROGRAM OR AM I JUST STUPID OR WHAT!?
#2100 [07:40] <Galaxy_2Alex> amc, No.
#2101 [07:40] <Galaxy_2Alex> Nollybob, Read what Absol told you.
#2102 [07:40] <Galaxy_2Alex> Nollybob, There are two lines to the instructions.
#2103 [07:40] * Avarice [Avarice@notlogged] has quit. (Ping timeout: 180 seconds)
#2104 [07:40] * lara [lara@notlogged] has quit. (Ping timeout: 180 seconds)
#2105 [07:40] <amc> Is there a new version
#2106 [07:40] <Galaxy_2Alex> Nollybob, Also, please don't shout.
#2107 [07:40] * coolbeans2017 [coolbeans2017@notlogged] has joined #minecrafthelp
#2108 [07:40] <Galaxy_2Alex> amc, There should be, however, we cannot help with Forge here.
#2109 [07:40] <amc> Np
#2110 [07:40] * reealyhappy [reealyhappy@notlogged] has quit. (Quit: Web client closed)
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#2112 [07:41] <Nollybob> but Galaxy_2Alex he didnt say what program im supose to run!
#2113 [07:41] * coolbeans2017 [coolbeans2017@notlogged] has quit. (Client Quit)
#2114 [07:41] <skippieNL> How to get more FPS
#2115 [07:41] * Tealas [Tealas@notlogged] has joined #minecrafthelp
#2116 [07:41] <ale2005kk> my account mojang don't log
#2117 [07:42] <ale2005kk> i'm desperate
#2118 [07:42] <Galaxy_2Alex> Nollybob, It did. " Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download"
#2119 [07:42] <Galaxy_2Alex> ale2005kk, What does it say when you try?
#2120 [07:42] <Nollybob> I DONT HAVE THAT
#2121 [07:42] <Galaxy_2Alex> Nollybob, You will need to download it.
#2122 [07:42] <Galaxy_2Alex> skippieNL, Lower your video settings.
#2123 [07:42] <Nollybob> ,..............................
#2124 [07:43] * fichtytv [fichtytv@notlogged] has quit. (Quit: Web client closed)
#2125 [07:43] <Galaxy_2Alex> Nollybob, There is a link right there in the instructions for the download.
#2126 [07:43] <ale2005kk> Error! Unknown e-mail address or password.
#2127 [07:43] <ale2005kk> this
#2128 [07:43] <ale2005kk> my credential are true
#2129 [07:43] <Galaxy_2Alex> ale2005kk, Have you tried resetting your password?
#2130 [07:43] * skippieNL [skippieNL@notlogged] has quit. (Quit: Web client closed)
#2131 [07:43] <Tealas> Hello Helpchat. I just noticed that there is a new Launcher (haven't played for a week or so) now I get the following error: The game directory is invalid or inaccessible. I have the Directory Linked to another drive, so that it doens't take up space on the C-drive
#2132 [07:43] <ale2005kk> yes, don' arrive nothing
#2133 [07:44] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#2134 [07:44] * anthony2anthony [anthony2anthony@notlogged] has joined #minecrafthelp
#2135 [07:44] <Galaxy_2Alex> Tealas, Please check out this bug report to see if aynthing on there fixes your issue: https://bugs.mojang.com/browse/MCL-5568
#2136 [07:44] * bob [bob@notlogged] has joined #minecrafthelp
#2137 [07:44] <Galaxy_2Alex> ale2005kk, How long have you been waiting for the email?
#2138 [07:45] * anthony2anthony [anthony2anthony@notlogged] has quit. (Client Quit)
#2139 [07:45] <Tealas> Oke, Galaxy_2Alex, I will, thank you
#2140 [07:45] * Craftiron [Craftiron@notlogged] has joined #minecrafthelp
#2141 [07:45] <ale2005kk> 4 doays ago
#2142 [07:45] <Galaxy_2Alex> ale2005kk, Checked all folders for it?
#2143 [07:45] <ale2005kk> yes
#2144 [07:45] <Galaxy_2Alex> ale2005kk, You will need to contact Mojang with your transaction ID:
#2145 [07:45] * bob [bob@notlogged] has quit. (Client Quit)
#2146 [07:45] <Galaxy_2Alex> ??> ale2005kk account/trans-id
#2147 [07:45] <Absol> ale2005kk: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2148 [07:45] * bob [bob@notlogged] has joined #minecrafthelp
#2149 [07:45] <Galaxy_2Alex> ??> ale2005kk account/send-email
#2150 [07:46] <Absol> ale2005kk: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2151 [07:46] <Absol> ale2005kk: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2152 [07:46] <bob> i need help
#2153 [07:46] <Galaxy_2Alex> bob, What do you need help with?
#2154 [07:46] <bob> mncrft 11.2 wont update
#2155 [07:46] <Galaxy_2Alex> (if I forgot anyone, just say something)
#2156 [07:46] <ale2005kk> where i search my trascaction id
#2157 [07:46] <Galaxy_2Alex> bob, Does it give you any error messages?
#2158 [07:46] <bob> yah
#2159 [07:46] <Galaxy_2Alex> ale2005kk, Check out the link Absol gave you, it explains how to find it.
#2160 [07:46] <bob> it says cant save download
#2161 [07:47] <Galaxy_2Alex> bob, What is the detailed error log?
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#2163 [07:47] * Qreaz [Qreaz@notlogged] has joined #minecrafthelp
#2164 [07:47] <bob> because it is being used by another process
#2165 [07:47] * drag_ [drag_@notlogged] has joined #minecrafthelp
#2166 [07:47] <ale2005kk> ok thanks
#2167 [07:47] <Galaxy_2Alex> bob, Does it mention any file name?
#2168 [07:47] <bob> yah
#2169 [07:47] <drag_> i changed my name and it says authentication to minecraft.net failed
#2170 [07:47] <bob> but i dont remember it
#2171 [07:47] <drag_> when i try to join a server
#2172 [07:47] <Galaxy_2Alex> ??> drag_ launcher/relog
#2173 [07:47] <Absol> drag_: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2174 [07:48] <Galaxy_2Alex> bob, I will need the file name, so please try to run the game again.
#2175 [07:48] <bob> i searched all my files and nothing was under thet name
#2176 [07:48] <drag_> kk thnx
#2177 [07:48] * Chikasy [Chikasy@notlogged] has joined #minecrafthelp
#2178 [07:49] <bob> es_ar.lang
#2179 [07:49] * Charmander [Charmander@notlogged] has joined #minecrafthelp
#2180 [07:49] <Galaxy_2Alex> ??> bob av/bytefence
#2181 [07:49] * ale2005kk [ale2005kk@notlogged] has quit. (Quit: Web client closed)
#2182 [07:49] <Absol> bob: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2183 [07:49] <Chikasy> Hello I have a problem with the new minecraft launcher when I start minecraft with the new launcher it crashs directly..
#2184 [07:49] * Myminecraftwontwork [Myminecraftwontwork@notlogged] has joined #minecrafthelp
#2185 [07:49] <Galaxy_2Alex> Chikasy, Does it give you any error message?
#2186 [07:50] <Chikasy> no message
#2187 [07:50] <Galaxy_2Alex> Chikasy, Do you have an Nvidia graphics card?
#2188 [07:50] <Chikasy> yes
#2189 [07:50] <Galaxy_2Alex> Chikasy, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#2190 [07:50] <Craftiron> Die heruntergeladene Datei konnte nicht gespeichert werden. realms-1.10.13.jar Name: realms-1.10.13.jar URL: https://libraries.minecraft.net/com/mojang/realms/1.10.13/realms-1.10.13.jar Fehler-Details: Attempting to move successful download to C:/Users\Iron-Eagle\AppData\Roaming\.minecraft\libraries\com/mojang/realms/1.10.13/realms-1.10.13.jar Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verw
#2191 [07:50] <Galaxy_2Alex> ??> Craftiron tools/hjt
#2192 [07:50] <Absol> Craftiron: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2193 [07:50] <Chikasy> ok
#2194 [07:50] <Absol> Craftiron: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2195 [07:51] * drag_ [drag_@notlogged] has quit. (Ping timeout: 180 seconds)
#2196 [07:51] <Craftiron> ok, thx
#2197 [07:51] * Myminecraftwontwork [Myminecraftwontwork@notlogged] has quit. (Client Quit)
#2198 [07:51] * Myminecraftwontwork [Myminecraftwontwork@notlogged] has quit. (Client Quit)
#2199 [07:52] * Tealas [Tealas@notlogged] has left #minecrafthelp
#2200 [07:54] * ale2005kk [ale2005kk@notlogged] has joined #minecrafthelp
#2201 [07:54] <ale2005kk> hellp
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#2203 [07:54] * bob [bob@notlogged] has quit. (Ping timeout: 180 seconds)
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#2205 [07:55] * amc [amc@notlogged] has quit. (Quit: Web client closed)
#2206 [07:56] <ale2005kk> i controlled my email and i found two emails of mojang and i understand of being hacked
#2207 [07:56] <Galaxy_2Alex> ??> ale2005kk account/hacked
#2208 [07:56] <ale2005kk> the email say: 1.Hello, The email address associated with your Mojang account has been changed to minecraft1@alexanderklemt.com. If you were not the one to request this change, your account may have been compromised. To dispute the change follow this link https://account.mojang.com/dispute/emailchange/1b25543873f1491e98cbda5e284d5762 Take care, Mojang.
#2209 [07:56] <Absol> ale2005kk: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2210 [07:56] <Absol> ale2005kk: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2211 [07:56] * Sidn [Sidn@notlogged] has joined #minecrafthelp
#2212 [07:57] <ale2005kk> 2.Hello! Your Mojang account password has been changed. If you were the one who performed the change you can safely ignore this email, if not, your account may have been compromised. To set a new password for your account follow the link below (or paste it into your browser if that doesn't work). https://account.mojang.com/resetpassword/1edfb195578349e4886a70f752b5fcc3 Please note that the link above only is valid for 24 hours
#2213 [07:57] <GreyVulpine> ale2005kk - Please file a support ticket with Mojang's Customer support using the linik Absol provided above
#2214 [07:58] * jayblue1220 [jayblue1220@notlogged] has joined #minecrafthelp
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#2218 [07:58] <jayblue1220> my mojang account wont let me log on on computer buy i can on phone
#2219 [07:58] <jayblue1220> my mojang account wont let me log on on computer but i can on phone
#2220 [07:58] * NBJE [NBJE@notlogged] has quit. (Client Quit)
#2221 [07:59] <Sidn> I'm really confused. I tried to open my minecraft launcher, it opened up what seemed to be a white box?? it was in a different shape than the launcher usually is.
#2222 [07:59] * Mario_Fan_ [Mario_Fan_@notlogged] has joined #minecrafthelp
#2223 [07:59] <ale2005kk> ok
#2224 [07:59] * ale2005kk [ale2005kk@notlogged] has quit. (Quit: Web client closed)
#2225 [07:59] <jayblue1220> my mojang account wont let me log on on computer but i can on phone
#2226 [07:59] <Mario_Fan_> same
#2227 [08:00] * Nollybob [Nollybob@notlogged] has quit. (Ping timeout: 180 seconds)
#2228 [08:00] <GreyVulpine> jayblue1220 - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 1 hour. Wait 1 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2229 [08:00] * Zyunne [Zyunne@notlogged] has joined #minecrafthelp
#2230 [08:00] * jayblue1220 [jayblue1220@notlogged] has quit. (Client Quit)
#2231 [08:00] <Mario_Fan_> when i press play it says error cant download
#2232 [08:00] <Zyunne> why i cant start the game
#2233 [08:00] * Chocolate_Pi [Chocolate_Pi@notlogged] has joined #minecrafthelp
#2234 [08:00] <GreyVulpine> Mario_Fan_ - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2235 [08:00] <Zyunne> the game say: Die heruntergeladene Datei konnte nicht gespeichert werden. 1.11.2.jar Name: 1.11.2.jar URL: https://launcher.mojang.com/mc/game/1.11.2/client/db5aa600f0b0bf508aaf579509b345c4e34087be/client.jar Fehler-Details: Attempting to move successful download to C:/Users\jean\AppData\Roaming\.minecraft\versions\1.11.2/1.11.2.jar Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird Dateinam
#2236 [08:00] <Galaxy_2Alex> ??> Sidn win/dxdiag
#2237 [08:00] <Absol> Sidn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2238 [08:00] <GreyVulpine> ??> Zyferus av/bytefence
#2239 [08:00] <Absol> Zyferus: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2240 [08:01] <Galaxy_2Alex> ??> Zyunne av/bytefence
#2241 [08:01] <Absol> Zyunne: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2242 [08:01] * PoopDeePoop [PoopDeePoop@notlogged] has joined #minecrafthelp
#2243 [08:01] <Zyunne> where i can use the old launcher?
#2244 [08:02] <Galaxy_2Alex> Zyunne, Please simply follow the instructions so you can use the new one.
#2245 [08:02] * Andrio [Andrio@notlogged] has joined #minecrafthelp
#2246 [08:02] <Zyunne> ok
#2247 [08:02] <PoopDeePoop> when i go to launch my 1.11 update it always says error downloading what do i do?
#2248 [08:02] * DrCat [DrCat@notlogged] has joined #minecrafthelp
#2249 [08:03] <Galaxy_2Alex> PoopDeePoop, What is the exact error message?
#2250 [08:03] * Zyunne [Zyunne@notlogged] has quit. (Client Quit)
#2251 [08:03] <PoopDeePoop> i can look hold on
#2252 [08:03] <DrCat> My minecraft doesen't work!!!
#2253 [08:03] <Mario_Fan_> http://paste.ubuntu.com/23973941/
#2254 [08:03] <Galaxy_2Alex> DrCat, Any error message?
#2255 [08:03] <Mario_Fan_> my error link
#2256 [08:03] <PoopDeePoop> Unable to save download. ast_es.lang
#2257 [08:03] <Galaxy_2Alex> ??> Mario_Fan_ av/bytefence
#2258 [08:03] <Absol> Mario_Fan_: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2259 [08:03] * asda [asda@notlogged] has joined #minecrafthelp
#2260 [08:03] <PoopDeePoop> thats the message
#2261 [08:03] <Galaxy_2Alex> ??> PoopDeePoop av/bytefence
#2262 [08:03] <Absol> PoopDeePoop: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2263 [08:03] <Chocolate_Pi> My game keeps trying to download the new launcher but gets stuck at .67 every time. And then after an hour or so it says it was unable to download.
#2264 [08:03] <asda> hi
#2265 [08:03] <Chocolate_Pi> HELP
#2266 [08:04] <Galaxy_2Alex> Chocolate_Pi, What is the exact error message?
#2267 [08:04] <Galaxy_2Alex> asda, Hello.
#2268 [08:04] <DrCat> Yes; can't save the Data...
#2269 [08:04] <Sidn> I'm really confused. I tried to open my minecraft launcher, it opened up what seemed to be a white box?? it was in a different shape than the launcher usually is.
#2270 [08:04] <DrCat> Die heruntergeladene Datei konnte nicht gespeichert werden. twitch-external-platform-4.5-natives-windows-32.jar Mehr Details anzeigen
#2271 [08:04] <Galaxy_2Alex> ??> DrCat tools/hjt
#2272 [08:04] <Absol> DrCat: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2273 [08:04] <Absol> DrCat: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2274 [08:04] <Galaxy_2Alex> ??> Sidn win/dxdiag
#2275 [08:04] <Absol> Sidn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2276 [08:04] <Chocolate_Pi> It just says Minecraft native launcher was unable to download.
#2277 [08:04] <DrCat> yes
#2278 [08:05] <Galaxy_2Alex> Chocolate_Pi, Is that the full error message?
#2279 [08:05] <Chocolate_Pi> yes
#2280 [08:05] <Galaxy_2Alex> DrCat, Please follow the instructions Absol gave you.
#2281 [08:05] <Galaxy_2Alex> Chocolate_Pi, Any error code or similar?
#2282 [08:05] <Sidn> link isnt working
#2283 [08:05] <DrCat> 15:04] <Galaxy_2Alex> ??> DrCat tools/hjt ?
#2284 [08:05] * Qreaz [Qreaz@notlogged] has quit. (Quit: Web client closed)
#2285 [08:05] <DrCat> this
#2286 [08:05] <asda> Hey guys I need help pls this error code (Game Crash, An unexpected issue or and game has crash we sorry for the inconvenience
#2287 [08:05] <asda> pls help
#2288 [08:05] <Galaxy_2Alex> ??> Sidn win/dxdiag/manual
#2289 [08:05] <Absol> Sidn: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#2290 [08:05] <Absol> Sidn: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#2291 [08:05] <Galaxy_2Alex> DrCat, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#2292 [08:05] <Galaxy_2Alex> asda, Do you have a Nvidia graphics card?
#2293 [08:06] <asda> Yes I have
#2294 [08:06] <Galaxy_2Alex> asda, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#2295 [08:06] <DrCat> Do you have also a German Support?...
#2296 [08:06] <asda> thanks dude I love you much <3
#2297 [08:06] <Galaxy_2Alex> DrCat, No, English only. Use a translator if you have difficulties.
#2298 [08:06] <asda> I love you Galaxy pls marry me
#2299 [08:06] <asda> <3
#2300 [08:06] * threejay3 [threejay3@notlogged] has joined #minecrafthelp
#2301 [08:06] <Chocolate_Pi> I cant remember, should I let it try to download then copy the error message and come back?
#2302 [08:06] <threejay3> just need quick help
#2303 [08:06] * luizgamer [luizgamer@notlogged] has joined #minecrafthelp
#2304 [08:07] <threejay3> whats the link for the old launcher
#2305 [08:07] * Pandooo [Pandooo@notlogged] has joined #minecrafthelp
#2306 [08:07] <GreyVulpine> threejay3 - Is there a problem with the new launcher?
#2307 [08:07] <Galaxy_2Alex> asda, Err no thanks, I'm already taken. Have a nice day.
#2308 [08:07] <threejay3> yep
#2309 [08:07] <GreyVulpine> threejay3 - What problem would that be?
#2310 [08:07] <threejay3> its just my computer
#2311 [08:07] <asda> thank you have a nice day
#2312 [08:07] <threejay3> iv gone through it with other people
#2313 [08:07] <Galaxy_2Alex> Chocolate_Pi, Yes please.
#2314 [08:07] <GreyVulpine> threejay3 - Perhaps we can help you get the new launcher working.
#2315 [08:07] <DrCat> wich instructions?
#2316 [08:07] * Pandooo [Pandooo@notlogged] has quit. (Client Quit)
#2317 [08:07] <Chocolate_Pi> ok
#2318 [08:07] <threejay3> may i just have the old link for my friend
#2319 [08:08] <Galaxy_2Alex> ??> DrCat tools/hjt
#2320 [08:08] <Absol> DrCat: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2321 [08:08] <Absol> DrCat: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2322 [08:08] <Galaxy_2Alex> asda, You too.
#2323 [08:08] * xrechtgamer [xrechtgamer@notlogged] has joined #minecrafthelp
#2324 [08:08] * Nollybob [Nollybob@notlogged] has joined #minecrafthelp
#2325 [08:08] <Nollybob> ,..............................
#2326 [08:08] <Galaxy_2Alex> threejay3, Just tell us your error, maybe we can help you.
#2327 [08:08] <DrCat> What tools/hjt?? This message comes: The downloaded file could not be saved. Twitch-external-platform-4.5-natives-windows-32.jar Show more details
#2328 [08:08] <Galaxy_2Alex> DrCat, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#2329 [08:08] <threejay3> its ailingflyer's problem ask him, he's on now
#2330 [08:08] <PoopDeePoop> Unable to save download. ast_es.lang
#2331 [08:08] * AilingFlyer [AilingFlyer@notlogged] has joined #minecrafthelp
#2332 [08:09] <Nollybob> Galaxy_2Alex i have some probs with downloading trend micro
#2333 [08:09] <Galaxy_2Alex> ??> PoopDeePoop av/bytefence
#2334 [08:09] <Absol> PoopDeePoop: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2335 [08:09] * xrechtgamer [xrechtgamer@notlogged] has quit. (Client Quit)
#2336 [08:09] <Galaxy_2Alex> Nollybob, What porblems?
#2337 [08:09] <AilingFlyer> i can't download Labymod is it maybe the launcher
#2338 [08:09] <AilingFlyer> or is it just my computer
#2339 [08:09] <GreyVulpine> AilingFlyer - You'll need to wait for Labymod's creators to update their mod
#2340 [08:09] <Galaxy_2Alex> AilingFlyer, We don't support issues with mods, try the regular launcher.
#2341 [08:09] <DrCat> wich instructions below?
#2342 [08:09] <PoopDeePoop> Galaxy i dont have byte fence on my computer so now what
#2343 [08:09] * luizgamer [luizgamer@notlogged] has quit. (Client Quit)
#2344 [08:09] <Galaxy_2Alex> DrCat, The instructions from Absol starting with your username.
#2345 [08:09] <threejay3> galaxy thats why we came here
#2346 [08:10] <GreyVulpine> PoopDeePoop - You do, follow the instructions
#2347 [08:10] <asda> Galaxy are you moderator ?
#2348 [08:10] <Galaxy_2Alex> ??> PoopDeePoop tools/hjt
#2349 [08:10] <Absol> PoopDeePoop: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2350 [08:10] <threejay3> for the regular old launcher
#2351 [08:10] <Absol> PoopDeePoop: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2352 [08:10] <AilingFlyer> how do we get onto the old launcher
#2353 [08:10] <threejay3> before the new one
#2354 [08:10] <GreyVulpine> AilingFlyer - What problem do you have with the new launcher?
#2355 [08:10] <Sidn> regarding my issue - http://paste.ubuntu.com/23974027/
#2356 [08:10] <AilingFlyer> nothing
#2357 [08:10] <PoopDeePoop> Galaxy wha instructions where?
#2358 [08:10] <Galaxy_2Alex> asda, Yes I am.
#2359 [08:10] <Nollybob> doesnt really install or like it takes SOOOOOOOOOOOOOOOOOOO LOOOOOOOOOOOOOOOOOOOOOOOONG time to load and now i just need to wait for it to delete the mcavsta thingy or whatever its called thingy....
#2360 [08:10] <asda> thank u
#2361 [08:10] <threejay3> THERES NOTHING WRONG WITH IT
#2362 [08:10] <threejay3> we just need the old one
#2363 [08:10] <Galaxy_2Alex> PoopDeePoop, The instructions from Absol. adressed to you.
#2364 [08:10] <DrCat> i can't find messages from adsul
#2365 [08:10] <PoopDeePoop> me neither
#2366 [08:10] <Galaxy_2Alex> ??> DrCat tools/hjt
#2367 [08:10] <AilingFlyer> Please send me to a website to get the old launcher back
#2368 [08:10] <Absol> DrCat: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2369 [08:10] <Absol> DrCat: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2370 [08:10] <GreyVulpine> We provide help for the new launcher here, should you have issues with it, we can help you here
#2371 [08:10] <Galaxy_2Alex> ??> PoopDeePoop tools/hjt
#2372 [08:11] <Absol> PoopDeePoop: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2373 [08:11] <Absol> PoopDeePoop: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2374 [08:11] * DaMan14 [DaMan14@notlogged] has joined #minecrafthelp
#2375 [08:11] * Noah [Noah@notlogged] has joined #minecrafthelp
#2376 [08:11] <PoopDeePoop> okY
#2377 [08:11] <Galaxy_2Alex> AilingFlyer, minecraft.net
#2378 [08:11] <Noah> Do you speak german?
#2379 [08:11] <GreyVulpine> AilingFlyer - We provide help for the new launcher here, should you have issues with it, we can help you here.
#2380 [08:11] <Galaxy_2Alex> Noah, We only operate in English.
#2381 [08:11] <AilingFlyer> i've been on there it dosen't work#
#2382 [08:11] <GreyVulpine> AilingFlyer - What doesn't work?
#2383 [08:11] <DaMan14> The new launcher wont let me play the latest version
#2384 [08:11] <Noah> ok i can't login with my email account and password
#2385 [08:11] <Galaxy_2Alex> AilingFlyer, Use the new launcher if you have issues with the old one.
#2386 [08:11] <DrCat> i have download the file.... what now?
#2387 [08:11] <Galaxy_2Alex> DaMan14, What happens when you try?
#2388 [08:11] * mikevandijk10 [mikevandijk10@notlogged] has joined #minecrafthelp
#2389 [08:11] <AilingFlyer> Thank you for your help hiope you have a good day!
#2390 [08:12] <threejay3> YOU'RE RUBBISH AT HELPING INNOCENT STARVING PEOPLE
#2391 [08:12] <Galaxy_2Alex> DrCat, Absol told you what to do.
#2392 [08:12] <GreyVulpine> !k threejay3
#2393 [08:12] * GreyBot kicked threejay3 from #minecrafthelp (Reason: hreejay3 :<Kicks:1529>)
#2394 [08:12] <Galaxy_2Alex> Noah, What does it say when you try?
#2395 [08:12] * bumboy [bumboy@notlogged] has joined #minecrafthelp
#2396 [08:12] <bumboy> HEHEHEEHEHEHEHEHEHEHE
#2397 [08:12] <Nollybob> WHY IS IT TAKING SO LONG TIME TO DELETE 1 LITTLE POGRAM!????????!???????!!!!!!!!!!!!!!!
#2398 [08:12] * MARCY03 [MARCY03@notlogged] has joined #minecrafthelp
#2399 [08:12] <Noah> wrong password
#2400 [08:12] <GreyVulpine> !kb bumboy
#2401 [08:12] * GreyBot kicked bumboy from #minecrafthelp (Reason: umboy :<Kicks:1530>)
#2402 [08:12] * mikevandijk10 [mikevandijk10@notlogged] has quit. (Client Quit)
#2403 [08:12] <Galaxy_2Alex> Noah, Have you tried to reset your password?
#2404 [08:12] <DrCat> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 15:12:29, on 11.02.2017 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.14393.0000) FIREFOX: 51.0.1 (x86 de) Boot mode: Normal Running processes: C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe C:\Program Files\ByteFence\rtop\bin\rtop_bg.exe C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe C:\Program Files (x86)\NVIDIA
#2405 [08:12] <GreyVulpine> DrCat - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2406 [08:12] <DrCat> what next
#2407 [08:12] <AilingFlyer> Thank u have a great day!
#2408 [08:12] <Galaxy_2Alex> AilingFlyer, You too.
#2409 [08:13] <GreyVulpine> AilingFlyer - Have a good day.
#2410 [08:13] <DaMan14> Since the launcher updated, i haven't been able to download my game friom the new launcher HELP
#2411 [08:13] <Noah> yes 10 times
#2412 [08:13] <AilingFlyer> I like potaoes
#2413 [08:13] <Galaxy_2Alex> DaMan14, Does it come up with any error messages?
#2414 [08:13] * Knxckbaxk [Knxckbaxk@notlogged] has joined #minecrafthelp
#2415 [08:13] <Galaxy_2Alex> AilingFlyer, Good for you.
#2416 [08:13] <DaMan14> YES
#2417 [08:13] <Knxckbaxk> My mc is BUGGy
#2418 [08:13] <Knxckbaxk> HELP
#2419 [08:13] <AilingFlyer> that's rude
#2420 [08:13] <Galaxy_2Alex> DaMan14, What error messages?
#2421 [08:13] <GreyVulpine> Knxckbaxk - Define: buggy
#2422 [08:13] <Knxckbaxk> i have that Message:java.lang.nullpointerexception
#2423 [08:13] <DaMan14> It says unable to save download
#2424 [08:13] <Galaxy_2Alex> ??> Knxckbaxk launcher/relog
#2425 [08:13] <Absol> Knxckbaxk: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2426 [08:13] <DrCat> where i find the error log?
#2427 [08:13] <Galaxy_2Alex> DaMan14, Does it show you any file name?
#2428 [08:13] <DaMan14> yes
#2429 [08:14] <GreyVulpine> DrCat - The large log you just tried to give us, it was cut off
#2430 [08:14] <PoopDeePoop> thanks alex really helped!! now i can play ysome Minecraft!
#2431 [08:14] <GreyVulpine> DrCat - Please give it to us via http://paste.ubuntu.com
#2432 [08:14] <Galaxy_2Alex> DaMan14, What file name would that be?
#2433 [08:14] <Galaxy_2Alex> PoopDeePoop, You're welcome, have a nice day.
#2434 [08:14] <PoopDeePoop> you too
#2435 [08:14] <DaMan14> el_gr,lang
#2436 [08:14] <Galaxy_2Alex> ??> DaMan14 av/bytefence
#2437 [08:14] <DaMan14> .lang sorry
#2438 [08:14] <Absol> DaMan14: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2439 [08:15] * asda [asda@notlogged] has quit. (Quit: Web client closed)
#2440 [08:15] <DaMan14> Thanks
#2441 [08:15] <Nollybob> IM NEVER GONNA BE ABLE TO PLAY MINECRAFT AGAIN THE APP IS DELETING ANOTHER APP AND NTHATS TAKING TIME AND MY COMPUTER IS GOING CRAZY OF ALL THATS HAPPENING
#2442 [08:15] <Sidn> http://paste.ubuntu.com/23974027/
#2443 [08:15] <Nollybob> [14:13] <Knxckbaxk> HELP [14:13] <AilingFlyer> that's rude [14:13] <Galaxy_2Alex> DaMan14, What error messages? [14:13] <GreyVulpine> Knxckbaxk - Define: buggy [14:13] <Knxckbaxk> i have that Message:java.lang.nullpointerexception [14:13] <DaMan14> It says unable to save download [14:13] <Galaxy_2Alex> ??> Knxckbaxk launcher/relog [14:13] <Absol> Knxckbaxk: You may need to refresh your login session. To do this, click "Switch Users" in
#2444 [08:15] <Galaxy_2Alex> Nollybob, Stop spamming
#2445 [08:16] <Galaxy_2Alex> Nollybob, The HJT should not delete anything, it will simply create a log.
#2446 [08:16] * xrechtgamer [xrechtgamer@notlogged] has joined #minecrafthelp
#2447 [08:17] <Knxckbaxk> https://pl.vc/hj45y
#2448 [08:17] * AilingFlyer [AilingFlyer@notlogged] has quit. (Quit: Web client closed)
#2449 [08:17] * callum [callum@notlogged] has joined #minecrafthelp
#2450 [08:17] <callum> i cant get into my account
#2451 [08:17] <DrCat> Do i have to create an account
#2452 [08:18] <GreyVulpine> DrCat - No
#2453 [08:18] <Galaxy_2Alex> ??> Knxckbaxk launcher/relog
#2454 [08:18] <Absol> Knxckbaxk: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2455 [08:18] * callum [callum@notlogged] has quit. (Client Quit)
#2456 [08:18] * AndyvdHeuvel [AndyvdHeuvel@notlogged] has joined #minecrafthelp
#2457 [08:18] <DrCat> i don't understand.. the website told me i have t registrtate...
#2458 [08:18] <GreyVulpine> DrCat - Just simply post the text from the log into the big text box, put your name into the Poster box, click submit. Copy the address from the browser's address bar and give us the link to it
#2459 [08:18] * callum [callum@notlogged] has joined #minecrafthelp
#2460 [08:18] * callum [callum@notlogged] has quit. (Client Quit)
#2461 [08:18] <Galaxy_2Alex> callum, what does it say when you try to get in?
#2462 [08:18] <Galaxy_2Alex> Sidn, One moment.
#2463 [08:19] * abcmato [abcmato@notlogged] has joined #minecrafthelp
#2464 [08:19] <DaMan14> Its Working thank you so much
#2465 [08:19] * abcmato [abcmato@notlogged] has quit. (Client Quit)
#2466 [08:19] <AndyvdHeuvel> i have a problem i can not login
#2467 [08:19] <Noah> it works thank you
#2468 [08:19] <Galaxy_2Alex> AndyvdHeuvel, What happens when you try?
#2469 [08:19] * Noah [Noah@notlogged] has quit. (Quit: Web client closed)
#2470 [08:19] <Galaxy_2Alex> DaMan14, You're welcome, have a nice day.
#2471 [08:20] <AndyvdHeuvel> am from the nederlands
#2472 [08:20] * PoopDeePoop [PoopDeePoop@notlogged] has quit. (Quit: Web client closed)
#2473 [08:20] <DrCat> http://paste.ubuntu.com/23974071/
#2474 [08:20] <Galaxy_2Alex> ??> DrCat av/bytefence
#2475 [08:20] <Absol> DrCat: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2476 [08:20] * xrechtgamer [xrechtgamer@notlogged] has quit. (Client Quit)
#2477 [08:20] <DaMan14> Wait now its saying unable to download br_fr.lang
#2478 [08:21] * Nollybob [Nollybob@notlogged] has quit. (Ping timeout: 180 seconds)
#2479 [08:21] <Galaxy_2Alex> DaMan14, Did you uninstall Bytefence?
#2480 [08:21] <DaMan14> I didnt have it in the first place
#2481 [08:21] <AndyvdHeuvel> i have a problem i can not login
#2482 [08:21] <Galaxy_2Alex> ??> DaMan14 tools/hjt
#2483 [08:21] <Absol> DaMan14: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2484 [08:21] <Absol> DaMan14: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2485 [08:21] <Galaxy_2Alex> AndyvdHeuvel, What does it say when you try?
#2486 [08:21] <AndyvdHeuvel> java
#2487 [08:22] <Galaxy_2Alex> AndyvdHeuvel, What is the exact error message?
#2488 [08:22] * DaMan14 [DaMan14@notlogged] has quit. (Quit: Web client closed)
#2489 [08:22] <AndyvdHeuvel> wait
#2490 [08:23] <Galaxy_2Alex> Sidn, Download and Install this driver: https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81498
#2491 [08:23] <DrCat> It woks! Thanks
#2492 [08:23] <Galaxy_2Alex> DrCat, You're welcome, have a nice day.
#2493 [08:23] * shadow3_invader [shadow3_invader@notlogged] has joined #minecrafthelp
#2494 [08:23] <DrCat> you to
#2495 [08:24] * DrCat [DrCat@notlogged] has quit. (Quit: Web client closed)
#2496 [08:24] * mikevandijk10 [mikevandijk10@notlogged] has joined #minecrafthelp
#2497 [08:24] * mikevandijk10 [mikevandijk10@notlogged] has quit. (Client Quit)
#2498 [08:24] * NEBELT0AST [NEBELT0AST@notlogged] has joined #minecrafthelp
#2499 [08:24] <AndyvdHeuvel> java.lang.nullpointerexception
#2500 [08:24] <Knxckbaxk> i leave be
#2501 [08:25] <Knxckbaxk> bye
#2502 [08:25] <Galaxy_2Alex> ??> AndyvdHeuvel launcher/relog
#2503 [08:25] <Absol> AndyvdHeuvel: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2504 [08:25] <shadow3_invader> hi my MC launcher dont work when i want to open it it says that The file could not be saved. how so?
#2505 [08:25] <Galaxy_2Alex> Knxckbaxk, Okay, bye.
#2506 [08:25] <Galaxy_2Alex> shadow3_invader, What is the exact error message?
#2507 [08:25] <shadow3_invader> sorry the data could not be saved
#2508 [08:26] <Galaxy_2Alex> shadow3_invader, Does it mention any file name?
#2509 [08:26] <AndyvdHeuvel> i did but it stil dont work
#2510 [08:26] <Galaxy_2Alex> AndyvdHeuvel, Is there anything else to that error log?
#2511 [08:26] <shadow3_invader> twitch-platform-6,5-natives-windows-32.jar
#2512 [08:27] <AndyvdHeuvel> i dont now
#2513 [08:27] <shadow3_invader> it is named
#2514 [08:27] <Galaxy_2Alex> ??> shadow3_invader av/bytefence
#2515 [08:27] <Absol> shadow3_invader: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2516 [08:27] * Nollybob [Nollybob@notlogged] has joined #minecrafthelp
#2517 [08:27] * shadow3_invader [shadow3_invader@notlogged] has quit. (Client Quit)
#2518 [08:28] * Knxckbaxk [Knxckbaxk@notlogged] has quit. (Ping timeout: 180 seconds)
#2519 [08:28] <Nollybob> how can i go through so much trouble only for minecraft....
#2520 [08:28] <AndyvdHeuvel> it dont work
#2521 [08:28] <Galaxy_2Alex> AndyvdHeuvel, What is the full error message you receive?
#2522 [08:28] <AndyvdHeuvel> java.lang.nullpointerexception
#2523 [08:28] <Galaxy_2Alex> AndyvdHeuvel, That's it?
#2524 [08:28] <AndyvdHeuvel> yes
#2525 [08:28] <Galaxy_2Alex> AndyvdHeuvel, And you have tried completely loggin out on the launcher and logging back in?
#2526 [08:29] <AndyvdHeuvel> yes
#2527 [08:29] <Galaxy_2Alex> ??> AndyvdHeuvel win/reinst
#2528 [08:29] <Absol> AndyvdHeuvel: You may need to reinstall the locally installed files that Minecraft puts into place.
#2529 [08:29] <Absol> AndyvdHeuvel: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2530 [08:30] * bjoern [bjoern@notlogged] has joined #minecrafthelp
#2531 [08:30] <bjoern> hallo
#2532 [08:30] <Galaxy_2Alex> bjoern, Hello.
#2533 [08:32] <AndyvdHeuvel> can jou spiek nederlands
#2534 [08:32] <AndyvdHeuvel> you
#2535 [08:32] <Galaxy_2Alex> AndyvdHeuvel, We only offer support in English.
#2536 [08:32] * SpikeyHunter [SpikeyHunter@notlogged] has joined #minecrafthelp
#2537 [08:32] <AndyvdHeuvel> oo
#2538 [08:32] * carlitos313 [carlitos313@notlogged] has joined #minecrafthelp
#2539 [08:32] <SpikeyHunter> Hey i can't connect to my account and reset my passwortd
#2540 [08:32] <bjoern> mijn minecraft kan niet open want er is een eiland in de naam van de map, wat moet ik doen
#2541 [08:32] <Galaxy_2Alex> ??> SpikeyHunter login/throttle
#2542 [08:32] <Absol> SpikeyHunter: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2543 [08:32] <Absol> SpikeyHunter: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2544 [08:32] <Galaxy_2Alex> ??> bjoern lang/nl
#2545 [08:32] <Absol> bjoern: Wij spreken hier alleen Engels. U kunt echter, indien u dat wenst, het proberen met behulp van een vertaler, zoals https://translate.google.com/#nl/en
#2546 [08:33] <AndyvdHeuvel> bjoern kan je mij helpen
#2547 [08:33] <Galaxy_2Alex> AndyvdHeuvel, English only please.
#2548 [08:34] * bjoern [bjoern@notlogged] has quit. (Client Quit)
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#2550 [08:34] * Avin8 [Avin8@notlogged] has joined #minecrafthelp
#2551 [08:35] * matti042 [matti042@notlogged] has quit. (Client Quit)
#2552 [08:35] <Avin8> I sIm having promblems with my secruity questions
#2553 [08:35] * MrFr3eZe [MrFr3eZe@notlogged] has joined #minecrafthelp
#2554 [08:35] <Galaxy_2Alex> Avin8, What problems?
#2555 [08:35] * carlitos313 [carlitos313@notlogged] has quit. (Ping timeout: 180 seconds)
#2556 [08:35] * JF15CA [JF15CA@notlogged] has joined #minecrafthelp
#2557 [08:36] * SpikeyHunter [SpikeyHunter@notlogged] has quit. (Ping timeout: 180 seconds)
#2558 [08:36] <Avin8> is it normal that they are yellow? the anwsers
#2559 [08:36] <Craftiron> I deinstalled "ByteFence", and now the new Launcher works fine, thx all for help
#2560 [08:36] * AwesomeNicks [AwesomeNicks@notlogged] has joined #minecrafthelp
#2561 [08:36] <AndyvdHeuvel> What should I do
#2562 [08:36] <Galaxy_2Alex> Craftiron, You're welcome, have a nice day.
#2563 [08:36] <MrFr3eZe> Hello I have a problem with my email, he is not active anymore
#2564 [08:36] <Galaxy_2Alex> ??> AndyvdHeuvel win/reinst
#2565 [08:36] <Absol> AndyvdHeuvel: You may need to reinstall the locally installed files that Minecraft puts into place.
#2566 [08:36] <Absol> AndyvdHeuvel: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2567 [08:36] <Galaxy_2Alex> Avin8, On the launcher or the website?
#2568 [08:37] <AwesomeNicks> I try entering minecraft latest version but it does not work
#2569 [08:37] <Avin8> both
#2570 [08:37] <Galaxy_2Alex> MrFr3eZe, Are you logging in with your email adress or your username?
#2571 [08:37] <AndyvdHeuvel> what is that
#2572 [08:37] * JF15CA [JF15CA@notlogged] has quit. (Client Quit)
#2573 [08:37] <Galaxy_2Alex> Avin8, Should be fine then
#2574 [08:37] <AwesomeNicks> email
#2575 [08:37] <Galaxy_2Alex> AndyvdHeuvel, Follow the instructions Absol gave you.
#2576 [08:37] <Galaxy_2Alex> AwesomeNicks, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#2577 [08:37] <MrFr3eZe> Im loging with email
#2578 [08:37] * GreekCarrot [GreekCarrot@notlogged] has joined #minecrafthelp
#2579 [08:37] <Avin8> but it wont let me get in my account, it Says: Atleast One Is Incorrect
#2580 [08:37] <Galaxy_2Alex> AwesomeNicks, What happens when you try to enter?
#2581 [08:37] <AwesomeNicks> it says Name: af_za.lang URL: http://resources.download.minecraft.net/e7/e788d75e9e7b1cc1f4a429c3e300ef463b610746 Error details: Attempting to move successful download to C:/Users\Nicholas\AppData\Roaming\.minecraft\assets\objects\e7/e788d75e9e7b1cc1f4a429c3e300ef463b610746 The process cannot access the file because it is being used by another process Filename on disk: 5ad7-bff3-f999-3366 Path: C:\Users\Nicholas\Ap
#2582 [08:38] <GreyVulpine> ??> AwesomeNicks av/bytefence
#2583 [08:38] <Absol> AwesomeNicks: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2584 [08:38] <Galaxy_2Alex> MrFr3eZe, https://account.mojang.com/changeemail/request
#2585 [08:38] <Galaxy_2Alex> Avin8, That usually means that one of them is not correct.
#2586 [08:38] <AndyvdHeuvel> I must type
#2587 [08:38] * Craftiron [Craftiron@notlogged] has quit. (Quit: Web client closed)
#2588 [08:38] <Avin8> i have another question, what does it mean when they are yellow
#2589 [08:38] * Nollybob [Nollybob@notlogged] has joined #minecrafthelp
#2590 [08:38] <AndyvdHeuvel> but ware
#2591 [08:39] <Galaxy_2Alex> ??> AndyvdHeuvel win/reinst
#2592 [08:39] <Absol> AndyvdHeuvel: You may need to reinstall the locally installed files that Minecraft puts into place.
#2593 [08:39] <Absol> AndyvdHeuvel: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2594 [08:39] <MrFr3eZe> Yes i no but i don't remember my questions and i need acces to email
#2595 [08:39] <Galaxy_2Alex> Avin8, Please check this website: https://help.mojang.com/customer/en/portal/articles/797301-account-security-questions?b_id=5408
#2596 [08:39] <AndyvdHeuvel> ware do i type
#2597 [08:39] * condog777 [condog777@notlogged] has joined #minecrafthelp
#2598 [08:39] * gehstock [gehstock@notlogged] has joined #minecrafthelp
#2599 [08:39] <Avin8> okay, thanks
#2600 [08:39] <Galaxy_2Alex> MrFr3eZe, You will have to contact Mojang with your transaction ID then:
#2601 [08:39] <GreekCarrot> Hello guys i ve downloaded the new minecraft launcher after a format on pc.When i press play there is a message in the screen that says game crash.I ve downloaded the newest java and drivers omf my pc but the problem is ansolved.Caun u help me maybe?Thank you
#2602 [08:39] <Galaxy_2Alex> ??> MrFr3eZe accoutn/trans-id
#2603 [08:39] <Galaxy_2Alex> ??> MrFr3eZe account/trans-id
#2604 [08:39] <Absol> MrFr3eZe: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2605 [08:39] * Astrocraftr26 [Astrocraftr26@notlogged] has joined #minecrafthelp
#2606 [08:39] <Galaxy_2Alex> ??> MrFr3eZe account/send-email
#2607 [08:39] <Absol> MrFr3eZe: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2608 [08:39] <Absol> MrFr3eZe: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2609 [08:39] <gehstock> i cant play on a nother version
#2610 [08:39] <Galaxy_2Alex> GreekCarrot, Do you have a Nvidia graphics card?
#2611 [08:40] <GreekCarrot> yes
#2612 [08:40] <Galaxy_2Alex> gehstock, What happens when you try?
#2613 [08:40] <Galaxy_2Alex> GreekCarrot, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#2614 [08:40] <gehstock> spricht jemad deutsch
#2615 [08:40] * Astrocraftr26 [Astrocraftr26@notlogged] has quit. (Client Quit)
#2616 [08:40] <Galaxy_2Alex> gehstock, We only offer support in German
#2617 [08:40] <GreekCarrot> Oh thank u i will try it and i will inform u for the results
#2618 [08:40] <Nollybob> [14:13] <Knxckbaxk> HELP [14:13] <AilingFlyer> that's rude [14:13] <Galaxy_2Alex> DaMan14, What error messages? [14:13] <GreyVulpine> Knxckbaxk - Define: buggy [14:13] <Knxckbaxk> i have that Message:java.lang.nullpointerexception [14:13] <DaMan14> It says unable to save download [14:13] <Galaxy_2Alex> ??> Knxckbaxk launcher/relog [14:13] <Absol> Knxckbaxk: You may need to refresh your login session. To do this, click "Switch Users" in
#2619 [08:40] <gehstock> what?
#2620 [08:40] <Galaxy_2Alex> ??> Nollybob tools/hjt
#2621 [08:40] <Absol> Nollybob: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2622 [08:40] <Absol> Nollybob: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2623 [08:40] <Galaxy_2Alex> gehstock, Ehh, English, sorry
#2624 [08:41] <AndyvdHeuvel> i did and
#2625 [08:41] <Galaxy_2Alex> AndyvdHeuvel, Did it help?
#2626 [08:41] <Avin8> um... that didnt help tbh
#2627 [08:41] <AndyvdHeuvel> i type it google crome
#2628 [08:41] <Nollybob> HOW LONG MUST IT TAKE TO DOWNLOAD 1 SINGLE LITTLE PROGRAM!?!?!?! and why is absol saying that?
#2629 [08:41] * tk31 [tk31@notlogged] has joined #minecrafthelp
#2630 [08:41] <AwesomeNicks> thanks it worked
#2631 [08:41] <Galaxy_2Alex> Nollybob, I need the log to troubleshoot your issue.
#2632 [08:41] <Galaxy_2Alex> ??> AndyvdHeuvel win/reinst
#2633 [08:41] <Absol> AndyvdHeuvel: You may need to reinstall the locally installed files that Minecraft puts into place.
#2634 [08:41] <Absol> AndyvdHeuvel: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2635 [08:42] <Galaxy_2Alex> AndyvdHeuvel, Follow the instructions Absol just gave you.
#2636 [08:42] <Nollybob> huh?
#2637 [08:42] <AndyvdHeuvel> ware do i type it
#2638 [08:42] <Galaxy_2Alex> Nollybob, Follow the instructions Absol gave you.
#2639 [08:42] <MrFr3eZe> I would like you send this code but me cannot because I are not any more access to my e-mail address
#2640 [08:42] <Nollybob> oh but it hasnt downloaded yet
#2641 [08:42] <Galaxy_2Alex> AndyvdHeuvel, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#2642 [08:42] <gehstock> ok i cant play on any version just on 8.8
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#2644 [08:42] <Galaxy_2Alex> gehstock, What error message do you get?
#2645 [08:42] <AndyvdHeuvel> win/reinst
#2646 [08:42] <MrFr3eZe> Can you help me ??
#2647 [08:42] <Galaxy_2Alex> Avin8, I don't know what the yellow means, may be something in your browser.
#2648 [08:42] <Galaxy_2Alex> AndyvdHeuvel, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
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#2650 [08:42] <condog777> everytime i try playing a singleplayer game on the latest version i always crash.
#2651 [08:42] <gehstock> sry you cant dowload this ....
#2652 [08:43] <tk31> So I've got an APPCRASH in my launcher parallel to a BEX64 in javaw.exe. Does someone know what to do with that?
#2653 [08:43] <Nollybob> FINALLY ITS INSTALLING GOOD LORD
#2654 [08:43] <Galaxy_2Alex> Avin8, If you forgot your security questions, there should be a link on that page on how to reset them.
#2655 [08:43] <Galaxy_2Alex> condog777, What is the crash?
#2656 [08:43] <AndyvdHeuvel> but i dont now ware to type it
#2657 [08:43] <Galaxy_2Alex> gehstock, What is the exact detailed error log?
#2658 [08:43] <Galaxy_2Alex> ??> AndyvdHeuvel win/reinst
#2659 [08:43] <Absol> AndyvdHeuvel: You may need to reinstall the locally installed files that Minecraft puts into place.
#2660 [08:43] <gehstock> wait
#2661 [08:43] <Absol> AndyvdHeuvel: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2662 [08:43] <Galaxy_2Alex> AndyvdHeuvel, Read ^
#2663 [08:44] <Galaxy_2Alex> tk31, Reinstall your launcher using the .msi file you get from downloading the game on minecraft.net.
#2664 [08:44] <MrFr3eZe> Galaxy
#2665 [08:44] <MrFr3eZe> I would like you send this code but me cannot because I are not any more access to my e-mail address
#2666 [08:44] <Chocolate_Pi> Ok i have the exact error message, Unable to update the Minecraft native lancher......... thats it
#2667 [08:44] <Galaxy_2Alex> MrFr3eZe, So you do not have the transaction ID?
#2668 [08:44] <Galaxy_2Alex> ??> MrFr3eZe account/trans-id
#2669 [08:44] <Absol> MrFr3eZe: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2670 [08:44] <Galaxy_2Alex> MrFr3eZe, Check this page for how to recover it.
#2671 [08:44] * Avin8_ [Avin8_@notlogged] has joined #minecrafthelp
#2672 [08:44] <Galaxy_2Alex> ??> Chocolate_Pi win/reinst
#2673 [08:44] <Absol> Chocolate_Pi: You may need to reinstall the locally installed files that Minecraft puts into place.
#2674 [08:44] <Absol> Chocolate_Pi: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2675 [08:45] <tk31> Thank you, Galaxy_2Alex, I will try that
#2676 [08:45] <gehstock> the downloaded file dont stord
#2677 [08:45] <Avin8_> Hello i would like to change my email.Becauze i lost my old one
#2678 [08:45] <GreyVulpine> Avin8 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2679 [08:45] <Galaxy_2Alex> gehstock, Does it mention any file names?
#2680 [08:46] <gehstock> what?
#2681 [08:46] <Chocolate_Pi> Ok thanks guys!
#2682 [08:46] <Galaxy_2Alex> gehstock, Check the detailed error log and look for any file names
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#2684 [08:46] * Nollybob [Nollybob@notlogged] has quit. (Ping timeout: 180 seconds)
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#2686 [08:46] <gehstock> ast_es.lang this?
#2687 [08:47] * MajGenRelativity [MajGenRelativity@notlogged] has joined #minecrafthelp
#2688 [08:47] <Galaxy_2Alex> ??> gehstock av/bytefence
#2689 [08:47] <Absol> gehstock: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2690 [08:47] <MajGenRelativity> Is Minecraft 1.10 Multithreaded?
#2691 [08:47] <gehstock> no
#2692 [08:47] <Galaxy_2Alex> MajGenRelativity, Some parts are I think.
#2693 [08:48] <gehstock> that wht i scrib stand there
#2694 [08:48] <MajGenRelativity> do you happen to know which parts?
#2695 [08:48] <condog777> i think this was a problem?
#2696 [08:48] <condog777> Can't keep up! Did the system time change, or is the server overloaded? Running 11623ms behind, skipping 232 tick(s)
#2697 [08:48] <Galaxy_2Alex> gehstock, Remove Bytefence.
#2698 [08:48] <condog777> that is what is happening alot
#2699 [08:48] <Galaxy_2Alex> condog777, Lower your video settings.
#2700 [08:48] <condog777> ok thank you
#2701 [08:48] <condog777> where at?
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#2703 [08:48] * AndyvdHeuvel [AndyvdHeuvel@notlogged] has quit. (Ping timeout: 180 seconds)
#2704 [08:48] <Galaxy_2Alex> condog777, In the game
#2705 [08:48] <condog777> oh ok
#2706 [08:48] <MrFr3eZe> In 2012 my friend offered me this account and I know that he paid by PayPal
#2707 [08:48] <Galaxy_2Alex> MajGenRelativity, I'd have to look it up.
#2708 [08:48] <MajGenRelativity> Galaxy_2Alex, take your time
#2709 [08:49] <MajGenRelativity> I'm not in a rush
#2710 [08:49] <Galaxy_2Alex> MrFr3eZe, So it is his account?
#2711 [08:49] <gehstock> bytefence what it mean
#2712 [08:49] <Galaxy_2Alex> MajGenRelativity, I also don't have time to look it up right now, since people need technical support here.
#2713 [08:49] <Galaxy_2Alex> gehstock, It's a program on your PC.
#2714 [08:49] <MajGenRelativity> yeah
#2715 [08:49] <MajGenRelativity> like I said, I'm not in a rush :)
#2716 [08:49] <gehstock> what?
#2717 [08:49] * Curankle [Curankle@notlogged] has joined #minecrafthelp
#2718 [08:49] <MrFr3eZe> No that mine
#2719 [08:49] <Curankle> Hey
#2720 [08:49] <gehstock> scribe a link
#2721 [08:49] <Galaxy_2Alex> gehstock, Steps to uninstall can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2722 [08:50] <Galaxy_2Alex> MrFr3eZe, Account gifting is not allowed.
#2723 [08:50] <Galaxy_2Alex> MrFr3eZe, It's in the EULA.
#2724 [08:50] <Galaxy_2Alex> Curankle, Hello.
#2725 [08:50] <Curankle> How to fix this error please? Twitch-external-platform-4.5-native-windows-32.jar
#2726 [08:50] <Galaxy_2Alex> ??> Curankle av/bytefence
#2727 [08:50] <Absol> Curankle: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
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#2730 [08:51] <Galaxy_2Alex> MajGenRelativity, "Just chat, chunk loading and some other very little things are done in another thread."
#2731 [08:51] <MrFr3eZe> Ho sorry we don't no this
#2732 [08:51] <MajGenRelativity> shucks
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#2735 [08:51] <MajGenRelativity> Guess I'm going to have to OC my 6850K 2DMAXX
#2736 [08:52] * gehstock [gehstock@notlogged] has quit. (Quit: Web client closed)
#2737 [08:52] <Galaxy_2Alex> MrFr3eZe, Anyway, you will need the transaction ID for account support, so you will need to ask him for it.
#2738 [08:52] <MrFr3eZe> Ok
#2739 [08:52] <tk31> Galaxy_2Alex, reinstalling it didn't fix it
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#2741 [08:52] <Curankle> Like what the commu mc is really the best one quéstion the answer directly given OMG I kiff thank you for your help: D
#2742 [08:52] <Galaxy_2Alex> MajGenRelativity, ...what do you want to do with the game? Render distance of 128?
#2743 [08:53] * CrazyBUBBLE5368 [CrazyBUBBLE5368@notlogged] has joined #minecrafthelp
#2744 [08:53] <Galaxy_2Alex> tk31, I'm sorry, it's a bit busy right now, what was your issue again?
#2745 [08:53] * PvPMast3rO_o [PvPMast3rO_o@notlogged] has quit. (Client Quit)
#2746 [08:53] <MajGenRelativity> Galaxy_2Alex, well I wanted to have a big modpack, and I was just was wondering if MC was multithreaded or not
#2747 [08:53] <Galaxy_2Alex> Curankle, You're welcome, have a nice day.
#2748 [08:53] <MajGenRelativity> it would help make better utilization of my 6 cores
#2749 [08:53] <tk31> Galaxy_2Alex, a simultaneous APPCRASH of the launcher and BEX of javaw.exe
#2750 [08:53] <Galaxy_2Alex> MajGenRelativity, It should be fine without overclocking, especially on a 6850K
#2751 [08:53] <MajGenRelativity> oh, sorry, I should have elaborated
#2752 [08:53] <MajGenRelativity> I wanted to run a server on that 6850K for a bunch of people
#2753 [08:54] <Curankle> Thank's Galaxy_2Alex
#2754 [08:54] <Galaxy_2Alex> tk31, Ah, right. Have you tried reinstalling the launcher?
#2755 [08:54] <Galaxy_2Alex> MajGenRelativity, Ah. Good luck then
#2756 [08:54] * CrazyBUBBLE5368 [CrazyBUBBLE5368@notlogged] has quit. (Client Quit)
#2757 [08:54] <tk31> Galaxy_2Alex, yes. I also tried to cut off UAC, given the BEX, but that didn't quite do anything
#2758 [08:55] <Galaxy_2Alex> tk31, Let's try something farfetched then.
#2759 [08:55] * PvPMast3rO_o [PvPMast3rO_o@notlogged] has joined #minecrafthelp
#2760 [08:55] <Galaxy_2Alex> ??> tk31 win/dxdiag
#2761 [08:55] <Absol> tk31: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2765 [08:55] <MajGenRelativity> Galaxy_2Alex, yeah, also, who would buy a 6850K and NOT OC it? XD
#2766 [08:55] <Galaxy_2Alex> MajGenRelativity, Fair point.
#2767 [08:56] <MajGenRelativity> if my 960 Evo had not decided to self-destruct after 1 day of use, I would be hitting 4.6 GHz on air, and be making good progress towards moving my 1.7.10 server onto my computer
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#2772 [08:59] * Absol kicked ToxicTitan7 from #minecrafthelp (Reason: oxicTitan7 :You are banned (#856))
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#2776 [09:01] <MajGenRelativity> anyways, thanks for your help Galaxy_2Alex
#2777 [09:01] <Galaxy_2Alex> MajGenRelativity, You're welcome, have a nice day
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#2779 [09:01] <MajGenRelativity> how good my day will be depends on whether or not I can finish debugging GERTi XD
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#2785 [09:02] <Irmela> When I click onto the PLAY button the game starts to download the newest version, but it can't. It says: Error, and something about "unable to safe the data"...
#2786 [09:03] <Galaxy_2Alex> Irmela, What is the detailed error log?
#2787 [09:03] <Max> same here
#2788 [09:03] <Galaxy_2Alex> Max, What is the detailed error log?
#2789 [09:03] <Irmela> en_nz.lang
#2790 [09:03] * Nollybob [Nollybob@notlogged] has joined #minecrafthelp
#2791 [09:03] <Max> Unable to save download. cy_gb.lang Name: cy_gb.lang URL: http://resources.download.minecraft.net/6d/6d88765b5555218a800213fd38dac03111afd27a Error details: Attempting to move successful download to C:/Users\maxsp\AppData\Roaming\.minecraft\assets\objects\6d/6d88765b5555218a800213fd38dac03111afd27a The process cannot access the file because it is being used by another process Filename on disk: bc44-2815-fffc-bfdd Path: C:\Users\maxsp
#2792 [09:03] <Galaxy_2Alex> ??> Irmela av/bytefence
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#2794 [09:03] <Absol> Irmela: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2795 [09:03] <Galaxy_2Alex> ??> Max av/bytefence
#2796 [09:04] <Absol> Max: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2797 [09:04] <Nollybob> is Galaxy_2Alex still here?
#2798 [09:04] <Galaxy_2Alex> Nollybob, Yes.
#2799 [09:04] <Irmela> The process can't access the data because another process uses it.
#2800 [09:04] <Nollybob> ok
#2801 [09:04] <Galaxy_2Alex> Irmela, Read what Absol told you.
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#2803 [09:04] <Irmela> Okay, thanks :)
#2804 [09:04] <Nollybob> ITS DOWNLOADING M8!
#2805 [09:04] <Galaxy_2Alex> Nollybob, No need to shout.
#2806 [09:04] <Nollybob> ok
#2807 [09:05] <Nollybob> 62% and why is chat so silent?
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#2809 [09:06] <Max> it worked thank you
#2810 [09:06] <Galaxy_2Alex> Max, You're welcome, have a nice day.
#2811 [09:06] <Max> thanks you to
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#2815 [09:08] <MajGenRelativity> huh
#2816 [09:08] <MajGenRelativity> never heard of bytefence before
#2817 [09:09] <Trinitarian> So is there a problem with Windows 7?
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#2825 [09:12] * _iDolphin [_iDolphin@notlogged] has joined #minecrafthelp
#2826 [09:12] <_iDolphin> Hey
#2827 [09:12] <_iDolphin> O_O
#2828 [09:12] <_iDolphin> Anyone online?
#2829 [09:12] <_iDolphin> Guess not, lmfao cya
#2830 [09:12] * _iDolphin [_iDolphin@notlogged] has quit. (Client Quit)
#2831 [09:12] <SaryIsHere> i need help for the new minecraft launcher, there is a strange message : Nome: client-1.7.xml URL: https://launchermeta.mojang.com/mc/log_configs/client-1.7.xml/6605d632a2399010c0085d3e4da58974d62ccdfe/client-1.7.xml Dettagli dell'errore: Attempting to move successful download to C:/Users\Pasqua\AppData\Roaming\.minecraft\assets\log_configs\client-1.7.xml Impossibile accedere al file. Il file � utilizzato da un altro proces
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#2839 [09:13] <Galaxy_2Alex> Trinitarian, What is the error message?
#2840 [09:13] <_iDolphin> hello
#2841 [09:13] <_iDolphin> ;D
#2842 [09:13] * tavi [tavi@notlogged] has joined #minecrafthelp
#2843 [09:13] * THEDEADLYBOO999 [THEDEADLYBOO999@notlogged] has joined #minecrafthelp
#2844 [09:13] <Galaxy_2Alex> _iDolphin, Hello, sorry, I was afk earlier.
#2845 [09:13] <Galaxy_2Alex> _iDolphin, How can I help you?
#2846 [09:13] <_iDolphin> oh
#2847 [09:13] <_iDolphin> uhh
#2848 [09:13] <jebla> hi my 1.10,2 wont work i cant download it'
#2849 [09:14] * DarkLion [DarkLion@notlogged] has joined #minecrafthelp
#2850 [09:14] <Galaxy_2Alex> jebla, What is the error message?
#2851 [09:14] * DarkLion [DarkLion@notlogged] has quit. (Client Quit)
#2852 [09:14] <_iDolphin> well its my account, but i just read the top ._.
#2853 [09:14] <Trinitarian> It's no error but every time I get past the server it comes into the Mojang bit and then just freezes and doesn't work
#2854 [09:14] <Galaxy_2Alex> _iDolphin, What's the issue, maybe I can point you in the right direction.
#2855 [09:14] <GreekCarrot> Galaxy_2Alex,I tried to download this but the installation process stoped and message pops up that says the program isntallation nvidia failed
#2856 [09:14] <Galaxy_2Alex> Trinitarian, When exactly does it freeze?
#2857 [09:14] * tavi [tavi@notlogged] has quit. (Client Quit)
#2858 [09:14] <_iDolphin> o-o
#2859 [09:14] <Galaxy_2Alex> GreekCarrot, Are you sure you downloaded the correct one for your Windows?
#2860 [09:14] <_iDolphin> uhh
#2861 [09:14] <_iDolphin> well i lost my email
#2862 [09:15] <GreekCarrot> yeah i have 64 bit windows 10
#2863 [09:15] <_iDolphin> For my other account 'Darkgunny' ._.
#2864 [09:15] <_iDolphin> ;-;;
#2865 [09:15] <Galaxy_2Alex> _iDolphin, Do you still know what the email adress was?
#2866 [09:15] <_iDolphin> Nope.
#2867 [09:15] <_iDolphin> Guess i cant get it back xD
#2868 [09:15] * THEDEADLYBOO999 [THEDEADLYBOO999@notlogged] has quit. (Client Quit)
#2869 [09:15] <Galaxy_2Alex> _iDolphin, You will have to contact Mojang with the transaction ID.
#2870 [09:16] <Galaxy_2Alex> ??> _iDolphin account/trans-id
#2871 [09:16] <Absol> _iDolphin: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2872 [09:16] * jebla [jebla@notlogged] has quit. (Client Quit)
#2873 [09:16] <Galaxy_2Alex> ??> _iDolphin account/send-email
#2874 [09:16] <Absol> _iDolphin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2875 [09:16] <Absol> _iDolphin: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2876 [09:16] <Galaxy_2Alex> ??> GreekCarrot win/dxdiag
#2877 [09:16] <Absol> GreekCarrot: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2878 [09:16] <_iDolphin> oml o-o
#2879 [09:16] <_iDolphin> uhh okay
#2880 [09:16] <_iDolphin> but
#2881 [09:16] <Trinitarian> Sorry I'm poor at explaining but after the launcher has gone and it finally loads the minecraft part it stops responding and then my computer tries to find a solution but it just oant able to go I have to keep closing the program down
#2882 [09:16] <_iDolphin> how do i find a trans id?
#2883 [09:16] * ZedNedZed [ZedNedZed@notlogged] has joined #minecrafthelp
#2884 [09:16] <_iDolphin> Like i have too much
#2885 [09:16] * ricardo [ricardo@notlogged] has joined #minecrafthelp
#2886 [09:16] <Trinitarian> *isnt
#2887 [09:16] <Trinitarian> *isnt
#2888 [09:16] * ZedNedZed [ZedNedZed@notlogged] has left #minecrafthelp
#2889 [09:16] <Galaxy_2Alex> Trinitarian, Do you have a Nvidia graphics card?
#2890 [09:17] <Galaxy_2Alex> ??> _iDolphin account/trans-id
#2891 [09:17] <Absol> _iDolphin: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2892 [09:17] <Galaxy_2Alex> _iDolphin, Check what Absol sent you.
#2893 [09:17] <Trinitarian> To be honest I have no idea what that is and how to find out of I do
#2894 [09:17] <_iDolphin> got it
#2895 [09:17] <Galaxy_2Alex> ??> Trinitarian win/dxdiag
#2896 [09:17] <Absol> Trinitarian: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2897 [09:17] <GreekCarrot> should i uninstall all my previous drivers and install the new one?
#2898 [09:17] <Galaxy_2Alex> ??> GreekCarrot win/dxdiag
#2899 [09:17] <Absol> GreekCarrot: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2900 [09:17] * ricardo [ricardo@notlogged] has quit. (Client Quit)
#2901 [09:17] <Galaxy_2Alex> GreekCarrot, Follow the instructions Absol just gave you.
#2902 [09:18] <GreekCarrot> Ok thanks
#2903 [09:19] <Trinitarian> I'm trying to follow the instuction but nothing is happening..
#2904 [09:19] <Galaxy_2Alex> Trinitarian, Please give us the link to the paste you created using the instructions from the website Absol gave you.
#2905 [09:20] * Wow23 [Wow23@notlogged] has joined #minecrafthelp
#2906 [09:20] <Wow23> Help, I can't connect to any servers using version 1.10+
#2907 [09:21] <Galaxy_2Alex> Wow23, What error message does it give you?
#2908 [09:21] <Trinitarian> My Windows key doesn't work. I don't think I can follow the instructions of that doesn't work
#2909 [09:21] <Wow23> For some it sends java exception
#2910 [09:21] <Wow23> And for others it just stucks at void
#2911 [09:21] * deRJHtggMW2tF53l [deRJHtggMW2tF53l@notlogged] has quit. (Ping timeout: 180 seconds)
#2912 [09:21] <Galaxy_2Alex> Trinitarian, You will have to do it on your PC.
#2913 [09:21] <Galaxy_2Alex> ??> Wow23 launcher/relog
#2914 [09:21] <Absol> Wow23: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2915 [09:21] <GreekCarrot> Galaxy_2Alex, i ve done it
#2916 [09:22] <Galaxy_2Alex> GreekCarrot, Please give us the link to the paste
#2917 [09:22] <Wow23> I will try
#2918 [09:22] * philip [philip@notlogged] has joined #minecrafthelp
#2919 [09:22] <philip> hey
#2920 [09:22] <Galaxy_2Alex> philip, Hello
#2921 [09:22] <Wow23> Galaxy2Alex take in consideration I can still play any server with 1.9 and less
#2922 [09:22] * _iDolphin [_iDolphin@notlogged] has quit. (Ping timeout: 180 seconds)
#2923 [09:22] <philip> ich brauche hilfe
#2924 [09:22] <Galaxy_2Alex> ??> philip lang/de
#2925 [09:22] <Absol> philip: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#2926 [09:23] <philip> wait
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#2928 [09:23] * Vinc_YT [Vinc_YT@notlogged] has joined #minecrafthelp
#2929 [09:23] <Wow23> Galaxy_2Alex it still doesn,t work
#2930 [09:24] <Galaxy_2Alex> Wow23, What is the exact error message you receive?
#2931 [09:24] <GreekCarrot> It do not seems safe
#2932 [09:24] <philip> If I have my mc strte is because it is already open is what is not so, and jz I can not start it, can you help me?
#2933 [09:24] <GreekCarrot> does*
#2934 [09:24] <Galaxy_2Alex> GreekCarrot, The paste does not contain any personal information.
#2935 [09:24] <Vinc_YT> It doesn't work
#2936 [09:24] * Obieraczkowykoxyzpodziemiciepl [Obieraczkowykoxyzpodziemiciepl@notlogged] has joined #minecrafthelp
#2937 [09:24] * Absol kicked Obieraczkowykoxyzpodziemiciepl from #minecrafthelp (Reason: bieraczkowykoxyzpodziemiciepl :You are banned from this channel (#771))
#2938 [09:24] <Galaxy_2Alex> philip, Restart your PC, then try again.
#2939 [09:24] <Wow23> For potterworldmc I get "Internal Exception: java.io.IOException. And for other servers it just stays in void with lag
#2940 [09:24] <Galaxy_2Alex> Vinc_YT, What doesn't work?
#2941 [09:24] * minhdao2003 [minhdao2003@notlogged] has joined #minecrafthelp
#2942 [09:25] <Vinc_YT> Minecraft
#2943 [09:25] <Galaxy_2Alex> Wow23, Could you please try mctest.ae97.net on 1.11.2?
#2944 [09:25] <Wow23> Ok
#2945 [09:25] <Galaxy_2Alex> Vinc_YT, Please be a bit more specific.
#2946 [09:25] <minhdao2003> i cant open minecraft
#2947 [09:25] <minhdao2003> can you help me
#2948 [09:25] <Galaxy_2Alex> minhdao2003, What happens when you try?
#2949 [09:25] <philip> I already have I reinstalled it but it does not go
#2950 [09:25] <Galaxy_2Alex> philip, What is the exact error message=
#2951 [09:25] <Galaxy_2Alex> ?
#2952 [09:25] <minhdao2003> i press play and it said error
#2953 [09:26] * NEBELT0AST [NEBELT0AST@notlogged] has quit. (Quit: Web client closed)
#2954 [09:26] * retrominers47 [retrominers47@notlogged] has quit. (Ping timeout: 180 seconds)
#2955 [09:26] <Vinc_YT> Minecraft dosen't want to start
#2956 [09:26] * gamestreetboy16 [gamestreetboy16@notlogged] has joined #minecrafthelp
#2957 [09:26] <Galaxy_2Alex> minhdao2003, What is the exact error message?
#2958 [09:26] <philip> Galaxy_2Alex: I already have I reinstalled it but it does not go
#2959 [09:26] <Wow23> Galaxy_2Alex I can connect to the server
#2960 [09:26] <Trinitarian> I can't bring up a run dialogue
#2961 [09:26] <Galaxy_2Alex> Vinc_YT, Any error message?
#2962 [09:26] <Galaxy_2Alex> Vinc_YT, Any error message?
#2963 [09:26] * gamestreetboy16 [gamestreetboy16@notlogged] has left #minecrafthelp
#2964 [09:26] <Galaxy_2Alex> Wow23, It's an issue with the server you are trying to connect to then, they are heavily modified.
#2965 [09:26] <GreekCarrot> any other solution maybe?
#2966 [09:26] <minhdao2003> unable to save download
#2967 [09:26] <Vinc_YT> Yes
#2968 [09:26] <Galaxy_2Alex> Trinitarian, Are you on Windows?
#2969 [09:26] <minhdao2003> yes
#2970 [09:26] <philip> Galaxy_2Alex: A file could not be accessed.
#2971 [09:26] <Wow23> Galaxy_2Alex and why can I connect with 1.8 and down?
#2972 [09:26] <Galaxy_2Alex> GreekCarrot, No, I cannot help you if you don't want to provide the information.
#2973 [09:27] <Galaxy_2Alex> minhdao2003, Does it mention any file name?
#2974 [09:27] * Slenderbrine2000 [Slenderbrine2000@notlogged] has joined #minecrafthelp
#2975 [09:27] <minhdao2003> yes
#2976 [09:27] <Galaxy_2Alex> philip, Does it mention a file name?
#2977 [09:27] <Trinitarian> Are you sure it's not the new launcher or something like that, because before then I didn't have a problem with accessing it. Oh but yes im on a Windows 7 computer
#2978 [09:27] <Galaxy_2Alex> Wow23, Different servers.
#2979 [09:27] <minhdao2003> it said more deitail
#2980 [09:27] <Wow23> There is 120 people connected to the 1.11 server only
#2981 [09:27] <Wow23> Why wouldn't it work for me?
#2982 [09:27] <philip> Galaxy_2Alex: no
#2983 [09:27] <Galaxy_2Alex> Trinitarian, Are you following the instructions on that Windows 7 PC?
#2984 [09:27] <Wow23> It was working fine days ago until I updated to the new launcher
#2985 [09:27] <Galaxy_2Alex> minhdao2003, Yes, open that.
#2986 [09:27] <Slenderbrine2000> Can somebody here help me im tired of emailing people and not getting real help?
#2987 [09:27] <minhdao2003> ok
#2988 [09:28] <Galaxy_2Alex> Wow23, Contact the server staff in question, it's an issue on their side.
#2989 [09:28] <Trinitarian> I'm trying to follow the instuctions to the link I was given
#2990 [09:28] <Vinc_YT> Galaxy_2Alex It stans : The downloaded file could not be saved. 1.8.json
#2991 [09:28] <minhdao2003> it said copy to clipbroad
#2992 [09:28] <Galaxy_2Alex> Slenderbrine2000, What's your issue, and who have you been trying to email?
#2993 [09:28] <Galaxy_2Alex> ??> Vinc_YT av/bytefence
#2994 [09:28] <Absol> Vinc_YT: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#2995 [09:28] <Wow23> Galaxy it works for other people and not for me in 1.11
#2996 [09:28] <philip> Galaxy_2Alex: A file could not be accessed.
#2997 [09:28] * HSxd [HSxd@notlogged] has joined #minecrafthelp
#2998 [09:28] <Galaxy_2Alex> minhdao2003, Does it mention any file names?
#2999 [09:28] <Wow23> Seems like an internal error I need help to resolve
#3000 [09:28] <philip> Galaxy_2Alex: pls help me
#3001 [09:28] <Galaxy_2Alex> Wow23, Still an issue on the server side if you can connect to the server I provided.
#3002 [09:29] <HSxd> I need help
#3003 [09:29] <Vinc_YT> What Galaxy ?
#3004 [09:29] <Slenderbrine2000> Ive been emailing mojang about my email as i dont have my email thats linked to my minecraft account and i dont know the old password as it has been several years
#3005 [09:29] <Wow23> @Galaxy_2Alex I can't connect anymore
#3006 [09:29] <Galaxy_2Alex> philip, What is the full detailed error word by word?
#3007 [09:29] <minhdao2003> yes it name lol_lang
#3008 [09:29] <Wow23> @Galaxy_2Alex Internal exception to the server you provided me
#3009 [09:29] <Galaxy_2Alex> Vinc_YT, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#3010 [09:29] <GreekCarrot> i which way this will help u to solve my problem?
#3011 [09:29] <Galaxy_2Alex> Slenderbrine2000, You will have to wait for them to answer.
#3012 [09:29] <GreekCarrot> in*
#3013 [09:29] <HSxd> Everytime I select a version I want to play on it dosent launch it
#3014 [09:29] <Galaxy_2Alex> ??> minhdao2003 av/bytefence
#3015 [09:29] <HSxd> it says error
#3016 [09:29] <Absol> minhdao2003: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3017 [09:29] <Trinitarian> Now the launcher won't even load
#3018 [09:29] <Galaxy_2Alex> GreekCarrot, I will find a proper driver for you.
#3019 [09:29] <Galaxy_2Alex> HSxd, What is the exact error message?
#3020 [09:29] <minhdao2003> should i download minecraft again
#3021 [09:29] <philip> Galaxy_2Alex:
#3022 [09:30] <Galaxy_2Alex> minhdao2003, Read what Absol told you.
#3023 [09:30] <Wow23> I can't connect to the server you provided Galaxy. Same error
#3024 [09:30] <Slenderbrine2000> ive tried that and they all tell me look in my OLD EMAIL for my proof of purchase email AND I CANT DO THAT
#3025 [09:30] <philip> Galaxy_2Alex: that: A file could not be accessed.
#3026 [09:30] <Galaxy_2Alex> ??> Wow23 toold/hjt
#3027 [09:30] <Galaxy_2Alex> ??> Wow23 tools/hjt
#3028 [09:30] <Absol> Wow23: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3029 [09:30] <Absol> Wow23: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3030 [09:30] <HSxd> I am unable to launch my minecraft version
#3031 [09:30] <Galaxy_2Alex> Slenderbrine2000, You need the transaction ID for account support.
#3032 [09:30] <philip> Galaxy_2Alex: A file could not be accessed. that
#3033 [09:30] <minhdao2003> oh wait
#3034 [09:30] <minhdao2003> it open now
#3035 [09:30] <minhdao2003> XD
#3036 [09:30] <Vinc_YT> Galaxy i don't can start minecraft because its stands : The downloaded file could not be saved. Twitch-external-platform-4.5-natives-windows-32.jar
#3037 [09:31] <Slenderbrine2000> i cant access that so what am i supposed to do here
#3038 [09:31] <Galaxy_2Alex> Slenderbrine2000, Without it, you will not recieve account support since it's the only acceptable proof of purchase.
#3039 [09:31] <Galaxy_2Alex> Vinc_YT, Remove Bytefence.
#3040 [09:31] <minhdao2003> thanks for your help
#3041 [09:31] <philip> Galaxy_2Alex: pls ;(
#3042 [09:31] <Galaxy_2Alex> ??> Slenderbrine2000 account/trans-id
#3043 [09:31] <Absol> Slenderbrine2000: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3044 [09:31] <Wow23> Galaxy_2Alex http://paste.ubuntu.com/23974447/
#3045 [09:31] <Galaxy_2Alex> Slenderbrine2000, Check for the alternative methods to recover it.
#3046 [09:31] <Vinc_YT> Galaxy what is bytefence ??
#3047 [09:31] * minhdao2003 [minhdao2003@notlogged] has quit. (Quit: Web client closed)
#3048 [09:31] <HSxd> @Galaxy_2Alex Everytime I try to play on a minecraft configuration it says error
#3049 [09:31] <Galaxy_2Alex> Vinc_YT, It's a program on your PC.
#3050 [09:31] <Slenderbrine2000> can you please give me a link to that i just want my account back
#3051 [09:31] <Galaxy_2Alex> HSxd, What error?
#3052 [09:32] <Trinitarian> Should I just uninstall and then re install minecraft?
#3053 [09:32] <philip> Galaxy_2Alex: pls help me pls
#3054 [09:32] <Galaxy_2Alex> Slenderbrine2000, Absol gave you a link.
#3055 [09:32] <Galaxy_2Alex> philip, One moment please.
#3056 [09:32] <HSxd> can I pm you?
#3057 [09:32] <Galaxy_2Alex> HSxd, No.
#3058 [09:32] <Wow23> Galaxy http://paste.ubuntu.com/23974447/
#3059 [09:32] * adanalimusti [adanalimusti@notlogged] has joined #minecrafthelp
#3060 [09:32] <HSxd> Unable to save download. 1.11.json thats what it says
#3061 [09:32] <philip> Galaxy_2Alex: kay
#3062 [09:32] <Galaxy_2Alex> ??> Wow23 av/adwcleaner
#3063 [09:32] <Absol> Wow23: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#3064 [09:32] <Absol> Wow23: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#3065 [09:32] <Galaxy_2Alex> ??> HSxd av/bytefence
#3066 [09:32] <Absol> HSxd: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3067 [09:33] <Wow23> Galaxy_2Alex I don't have any malware, I already have "MalwareBytes anti malware" Did a scan and found nothing
#3068 [09:33] <philip> Galaxy_2Alex: can you help me?
#3069 [09:33] <GreekCarrot> u understand that this is a little dangerous right?
#3070 [09:33] <Vinc_YT> Thank you Galaxy_2Alex it works ty <3
#3071 [09:33] <Galaxy_2Alex> GreekCarrot, It is not.
#3072 [09:33] * adanalimusti [adanalimusti@notlogged] has quit. (Client Quit)
#3073 [09:34] <philip> Galaxy_2Alex: !!!! pls help me
#3074 [09:34] <Galaxy_2Alex> philip, Hold on.
#3075 [09:34] * CaBOOM123 [CaBOOM123@notlogged] has joined #minecrafthelp
#3076 [09:34] * Vinc_YT [Vinc_YT@notlogged] has quit. (Quit: Web client closed)
#3077 [09:34] <Galaxy_2Alex> ??> philip win/reinst
#3078 [09:34] <Absol> philip: You may need to reinstall the locally installed files that Minecraft puts into place.
#3079 [09:34] <Absol> philip: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3080 [09:34] <GreekCarrot> By the time a give all of my computer's information to a stranger such as BIOS infos and more its a llitle bit dangerous
#3081 [09:34] * Pandacorn907 [Pandacorn907@notlogged] has joined #minecrafthelp
#3082 [09:35] <philip> Galaxy_2Alex: waht?
#3083 [09:35] <Galaxy_2Alex> philip, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#3084 [09:35] <Galaxy_2Alex> GreekCarrot, Like I said: There is no personal information in it. If you don't give it to me, I will not be able to help you.
#3085 [09:35] <philip> Galaxy_2Alex: ok
#3086 [09:35] <Galaxy_2Alex> Trinitarian, The Windows key is on your keyboard.
#3087 [09:35] * reynecr7 [reynecr7@notlogged] has joined #minecrafthelp
#3088 [09:36] <GreekCarrot> i know
#3089 [09:36] <Galaxy_2Alex> Trinitarian, The one with the Windows Logo on it.
#3090 [09:36] * Phonia [Phonia@notlogged] has joined #minecrafthelp
#3091 [09:36] <philip> Galaxy_2Alex: pls
#3092 [09:36] <Galaxy_2Alex> philip, Did you follow Absol's instructions?
#3093 [09:36] <reynecr7> i cant update the new thing
#3094 [09:36] <Trinitarian> I know it is, but I'm using a wireless keyboard and recently I've been having problems with it and the key doesn't seem to be working
#3095 [09:36] <Galaxy_2Alex> reynecr7, Does it give you any error message?
#3096 [09:36] * __Gizolek__ [__Gizolek__@notlogged] has joined #minecrafthelp
#3097 [09:36] <reynecr7> yes
#3098 [09:36] <philip> Galaxy_2Alex: no?
#3099 [09:36] <Pandacorn907> How do i delete a realm?
#3100 [09:36] <__Gizolek__> hello
#3101 [09:36] * mortalbeast [mortalbeast@notlogged] has joined #minecrafthelp
#3102 [09:37] <Galaxy_2Alex> ??> Trinitarian win/dxdiag/bat
#3103 [09:37] <CaBOOM123> I cant play 1.11.2 . It keeps saying unable to save download
#3104 [09:37] <reynecr7> yes it give me an error
#3105 [09:37] <Galaxy_2Alex> reynecr7, What error message?
#3106 [09:37] <Pandacorn907> mw too
#3107 [09:37] <reynecr7> me too
#3108 [09:37] <Galaxy_2Alex> Pandacorn907, You should be able to do that from the game.
#3109 [09:37] <Phonia> Why am I prompted with the messages "cannot download" when I try and open minecraft in 1.8.9?
#3110 [09:37] <Galaxy_2Alex> __Gizolek__, Hello.
#3111 [09:37] <philip> Galaxy_2Alex: woht?
#3112 [09:37] <philip> Galaxy_2Alex: waht
#3113 [09:37] <Galaxy_2Alex> CaBOOM123, Does it mention any file name?
#3114 [09:37] <Galaxy_2Alex> ??> philip win/reinst
#3115 [09:37] <Absol> philip: You may need to reinstall the locally installed files that Minecraft puts into place.
#3116 [09:37] <Absol> philip: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3117 [09:37] <Absol> philip: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3118 [09:37] * mortalbeast [mortalbeast@notlogged] has left #minecrafthelp
#3119 [09:37] <Galaxy_2Alex> philip, Follow the instructions Absol just gave you for the third time.
#3120 [09:37] <reynecr7> i cant dowload the new update cause it gives me an error
#3121 [09:37] <CaBOOM123> ro_ro.lang thius comes up
#3122 [09:38] <Pandacorn907> i cant join the game bc it says unable to download realms
#3123 [09:38] <Galaxy_2Alex> reynecr7, What exact error?
#3124 [09:38] <Galaxy_2Alex> ??> CaBOOM123 av/bytefence
#3125 [09:38] <Absol> CaBOOM123: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3126 [09:38] <Galaxy_2Alex> ??> Pandacorn907 av/bytefence
#3127 [09:38] <Absol> Pandacorn907: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3128 [09:38] <CaBOOM123> ok thanks
#3129 [09:38] <reynecr7> unable to save download
#3130 [09:38] * Wow23 [Wow23@notlogged] has quit. (Ping timeout: 180 seconds)
#3131 [09:38] <__Gizolek__> Hello changed the password, but they had not changed and the old password does not work what to do
#3132 [09:38] <philip> Galaxy_2Alex: I do not know where they are
#3133 [09:38] <Galaxy_2Alex> reynecr7, Does it mention any file names?
#3134 [09:38] <Trinitarian> What is that supposed to mean Galaxy?
#3135 [09:38] <reynecr7> yes
#3136 [09:38] <Galaxy_2Alex> ??> __Gizolek__ login/throttle
#3137 [09:38] * Wow23 [Wow23@notlogged] has joined #minecrafthelp
#3138 [09:38] <Absol> __Gizolek__: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3139 [09:39] <Absol> __Gizolek__: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#3140 [09:39] <Galaxy_2Alex> Trinitarian, One moment please.
#3141 [09:39] <philip> Galaxy_2Alex: I do not know where they are
#3142 [09:39] <Wow23> @Galaxy_2Alex I cleaned my pc with AdwCleaner, what now?
#3143 [09:39] <Galaxy_2Alex> philip, Absol explained you what to do.
#3144 [09:39] <Phonia> Why am I prompted with the messages "cannot download" when I try and open minecraft in 1.8.9?
#3145 [09:39] <Galaxy_2Alex> Wow23, Restart, then check if it works or not.
#3146 [09:39] <Wow23> Ok
#3147 [09:39] * __Gizolek__ [__Gizolek__@notlogged] has quit. (Client Quit)
#3148 [09:39] * han823 [han823@notlogged] has joined #minecrafthelp
#3149 [09:39] <Galaxy_2Alex> Phonia, What is the exact detailed error log?
#3150 [09:39] <reynecr7> it gives me a file name
#3151 [09:40] <Galaxy_2Alex> reynecr7, ...what file name?...
#3152 [09:40] * __Gizolek__ [__Gizolek__@notlogged] has joined #minecrafthelp
#3153 [09:40] * Saturna02 [Saturna02@notlogged] has joined #minecrafthelp
#3154 [09:40] <han823> every time i play minecraft it crashes and says "an unexpected issue has occured..." but no crashlog?
#3155 [09:40] <Phonia> ERROR :( Unable to save download. 1.8.9.jar Name: 1.8.9.jar URL: https://launcher.mojang.com/mc/game/1.8.9/client/3870888a6c3d349d3771a3e9d16c9bf5e076b908/client.jar Error details: Attempting to move successful download to C:/Users\Mr.minetime\AppData\Roaming\.minecraft\versions\1.8.9/1.8.9.jar The process cannot access the file because it is being used by another process Filename on disk: 0bd6-994c-7e15-7f8c Path: C:\Users\MRFF76~
#3156 [09:40] <Galaxy_2Alex> han823, Do you have a Nvidia graphics card?
#3157 [09:40] <philip> Galaxy_2Alex: I him
#3158 [09:40] <Galaxy_2Alex> ??> Phonia tools/hjt
#3159 [09:40] <Absol> Phonia: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3160 [09:40] <Absol> Phonia: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3161 [09:40] <han823> no
#3162 [09:40] <philip> Galaxy_2Alex: I him?
#3163 [09:40] <__Gizolek__> witam zmieniłem hasło ale one się nie zmieniło a stare hasło nie działą czekam 5 godzin co mma zrobić
#3164 [09:41] <Galaxy_2Alex> philip, Did you follow the instructions yet?
#3165 [09:41] <__Gizolek__> hello changed my password, but they had not changed and the old password does not work wait five hours to do what mma
#3166 [09:41] <Galaxy_2Alex> ??> han823 launcher/new/log
#3167 [09:41] <Absol> han823: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#3168 [09:41] <Galaxy_2Alex> ??> __Gizolek__ login/throttle
#3169 [09:41] <Absol> __Gizolek__: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3170 [09:41] <Wow23> @Galaxy_2Alex It's working now, Thanks so much!!!!!!!
#3171 [09:41] <Absol> __Gizolek__: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#3172 [09:41] <reynecr7> the file name is gd_gb.lang
#3173 [09:41] <Galaxy_2Alex> ??> reynecr7 av/bytefence
#3174 [09:41] <Absol> reynecr7: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3175 [09:41] <Saturna02> I cannot log into my profile. I also cannot send a mail to make new password. Nothing works.
#3176 [09:41] <__Gizolek__> Galaxy link ?
#3177 [09:41] <han823> it is only since the new launcher
#3178 [09:41] <philip> Galaxy_2Alex: No, I do not know what there are so many in the chat
#3179 [09:41] * NoteLeBoss [NoteLeBoss@notlogged] has joined #minecrafthelp
#3180 [09:41] <Galaxy_2Alex> Saturna02, How long have you been waiting for the email?
#3181 [09:42] <Galaxy_2Alex> __Gizolek__, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#3182 [09:42] * DorOp [DorOp@notlogged] has joined #minecrafthelp
#3183 [09:42] * Trinitarian_ [Trinitarian_@notlogged] has joined #minecrafthelp
#3184 [09:42] <Saturna02> Galaxy - 24 hours
#3185 [09:42] <philip> Galaxy_2Alex: No, I do not know what there are so many in the chat
#3186 [09:42] <Galaxy_2Alex> han823, Follow the instructions Absol gave you.
#3187 [09:42] * DorOp [DorOp@notlogged] has quit. (Client Quit)
#3188 [09:42] <philip> Galaxy_2Alex: No, I do not know what there are so many in the chat
#3189 [09:42] <Trinitarian_> Sorry i disappeared
#3190 [09:42] <han823> ok
#3191 [09:42] <Galaxy_2Alex> philip, The ones starting with your username.
#3192 [09:42] * Phonia [Phonia@notlogged] has quit. (Quit: Web client closed)
#3193 [09:42] <Galaxy_2Alex> Trinitarian_, Just type into the search bar in your start menu "Run".
#3194 [09:42] * Chriptus13 [Chriptus13@notlogged] has joined #minecrafthelp
#3195 [09:42] * NoteLeBoss [NoteLeBoss@notlogged] has quit. (Client Quit)
#3196 [09:42] <Galaxy_2Alex> ??> philip win/reinst
#3197 [09:42] <philip> Galaxy_2Alex: ok
#3198 [09:42] <Absol> philip: You may need to reinstall the locally installed files that Minecraft puts into place.
#3199 [09:42] <Absol> philip: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3200 [09:42] <Galaxy_2Alex> Saturna02, Checked all folders?
#3201 [09:42] <Chriptus13> hey @galaxy_2alex
#3202 [09:43] * Pandacorn907 [Pandacorn907@notlogged] has quit. (Ping timeout: 180 seconds)
#3203 [09:43] <__Gizolek__> galaxy what I do
#3204 [09:43] <Galaxy_2Alex> ??> __Gizolek__ login/throttle
#3205 [09:43] <reynecr7> where do i see that progam bytefence
#3206 [09:43] <Absol> __Gizolek__: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3207 [09:43] <Absol> __Gizolek__: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#3208 [09:43] <Galaxy_2Alex> __Gizolek__, You read ^
#3209 [09:43] <Chriptus13> i've already found the transaction id and i sent an email yesterday with it, and they don't respond me yet what should i do? just wait?
#3210 [09:43] <Trinitarian_> Oh it's just come up with a program
#3211 [09:43] <Saturna02> Galaxy - yep...
#3212 [09:43] <Galaxy_2Alex> reynecr7, Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3213 [09:43] * aaz [aaz@notlogged] has joined #minecrafthelp
#3214 [09:44] <Galaxy_2Alex> Chriptus13, https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-?b_id=5408
#3215 [09:44] * Trinitarian [Trinitarian@notlogged] has quit. (Ping timeout: 180 seconds)
#3216 [09:44] * aaz [aaz@notlogged] has quit. (Client Quit)
#3217 [09:44] <Galaxy_2Alex> Trinitarian_, What program?
#3218 [09:44] <Trinitarian_> I'm still here
#3219 [09:44] * __Gizolek__ [__Gizolek__@notlogged] has quit. (Client Quit)
#3220 [09:44] <Trinitarian_> Oh it's just called Run
#3221 [09:44] * Wow23 [Wow23@notlogged] has quit. (Ping timeout: 180 seconds)
#3222 [09:44] <Galaxy_2Alex> Saturna02, You will need to contact Mojang with your transaction ID.
#3223 [09:44] <Chriptus13> Ya but shouldn't some message ith the transaction id be prioritize?
#3224 [09:44] <Galaxy_2Alex> ??> Saturna02 account/trans-id
#3225 [09:44] <Absol> Saturna02: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#3226 [09:44] <Galaxy_2Alex> ??> Saturna02 account/send-email
#3227 [09:44] <Absol> Saturna02: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#3228 [09:44] <Absol> Saturna02: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3229 [09:44] <Galaxy_2Alex> Chriptus13, No.
#3230 [09:45] <philip> Galaxy_2Alex: I made it still does not work
#3231 [09:45] * heleenduren [heleenduren@notlogged] has joined #minecrafthelp
#3232 [09:45] <Chriptus13> why?
#3233 [09:45] * heleenduren [heleenduren@notlogged] has quit. (Client Quit)
#3234 [09:45] <Galaxy_2Alex> ??> philip win/dxdiag
#3235 [09:45] <Absol> philip: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3236 [09:45] <Trinitarian_> It's like a blue symbol program
#3237 [09:45] <Galaxy_2Alex> Chriptus13, Because they only do account support, and there's no prioritization in that.
#3238 [09:45] <Galaxy_2Alex> Trinitarian_, Start it, and follow the instructions I gave you earlier from there.
#3239 [09:45] * han823 [han823@notlogged] has quit. (Quit: Web client closed)
#3240 [09:45] <GreekCarrot> galaxy can i get hacked by providing such informations?
#3241 [09:45] <Galaxy_2Alex> GreekCarrot, No, you cannot.
#3242 [09:46] <Chriptus13> so about how long will it take in extreme case?
#3243 [09:46] <Galaxy_2Alex> Chriptus13, Should be within one week.
#3244 [09:46] <Trinitarian_> Which was? Sorry i accidently closed this and everything get removed so I can't see what you earlier sent
#3245 [09:46] <Chriptus13> ok
#3246 [09:46] <Galaxy_2Alex> Chriptus13, Like I said, check this page: https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-?b_id=5408
#3247 [09:46] <Galaxy_2Alex> ??> Trinitarian_ win/dxdiag
#3248 [09:46] <Chriptus13> i saw it already
#3249 [09:46] <Absol> Trinitarian_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3250 [09:47] <Chriptus13> anyways btw do u know why minecraft is having issues with the latest nvidia update?
#3251 [09:47] <Galaxy_2Alex> Chriptus13, Because Nvidia doesn't test their drivers prior to releasing them
#3252 [09:47] * joshua [joshua@notlogged] has joined #minecrafthelp
#3253 [09:47] <Chriptus13> ya cuz i updated my driver and then when i launched minecraft it didn't work xD
#3254 [09:47] <Chriptus13> so i downgraded xD
#3255 [09:48] * joshua is now known as Guest78114
#3256 [09:48] <Galaxy_2Alex> Chriptus13, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#3257 [09:48] * CaBOOM123 [CaBOOM123@notlogged] has quit. (Quit: Web client closed)
#3258 [09:48] <Galaxy_2Alex> Chriptus13, Ignore the text, it's a template I have.
#3259 [09:48] * Guest78114 [Guest78114@notlogged] has quit. (Client Quit)
#3260 [09:48] <Chriptus13> ya i don't need XD
#3261 [09:48] <Chriptus13> so why u guys have this chat to help ppl if u ain't from mojang?
#3262 [09:49] * Saturna02 [Saturna02@notlogged] has quit. (Ping timeout: 180 seconds)
#3263 [09:49] * ThGREAT_Mia [ThGREAT_Mia@notlogged] has joined #minecrafthelp
#3264 [09:49] <Chriptus13> do u get paid to do this?
#3265 [09:49] <Galaxy_2Alex> Chriptus13, Because Mojang itself doesn't provide tech support, only via this chat.
#3266 [09:49] * LUCI12 [LUCI12@notlogged] has joined #minecrafthelp
#3267 [09:49] <Galaxy_2Alex> Chriptus13, No, we are all volunteers.
#3268 [09:49] <Trinitarian_> It's up with the DirectX diagnostic Tool
#3269 [09:49] <Chriptus13> oh thats actually cool
#3270 [09:49] * LUCI12 [LUCI12@notlogged] has quit. (Client Quit)
#3271 [09:49] <GreekCarrot> where can i sent it to y
#3272 [09:49] <Chriptus13> btw sry for my language yesterday i was pissed off cuz i didn't have access to my account :(
#3273 [09:49] * Absol kicked Chriptus13 from #minecrafthelp (Reason: hriptus13 :Keep it civilized, you are just a human being)
#3274 [09:50] * ThGREAT_Mia [ThGREAT_Mia@notlogged] has quit. (Client Quit)
#3275 [09:50] * Chriptus13 [Chriptus13@notlogged] has joined #minecrafthelp
#3276 [09:50] <Galaxy_2Alex> GreekCarrot, Please post the link into this chatroom. If you don't feel safe doing it, you can also sent it in a PM.
#3277 [09:50] <Chriptus13> lol xD
#3278 [09:50] <Galaxy_2Alex> Chriptus13, Interesting, didn't know that word was a trigger
#3279 [09:50] * reynecr7 [reynecr7@notlogged] has quit. (Ping timeout: 180 seconds)
#3280 [09:50] <Chriptus13> ohh btw is there any problem that i sent 2 emails to the support? cuz the first one didn't have the transaction id
#3281 [09:51] <Galaxy_2Alex> Chriptus13, Should be fine.
#3282 [09:51] <Chriptus13> ok
#3283 [09:51] <Chriptus13> at least i have another account to play xD
#3284 [09:51] <Chriptus13>
#3285 [09:51] <philip> Galaxy_2Alex: ?
#3286 [09:51] <philip> Galaxy_2Alex: waht is th poster?
#3287 [09:51] * Thorsten [Thorsten@notlogged] has joined #minecrafthelp
#3288 [09:52] <Galaxy_2Alex> philip, Put your Minecraft Username.
#3289 [09:52] <Trinitarian_> Um Galaxy, what do I do next? I'm kind of worried I'll click something I'll regret. I've never seen this DirectX tool
#3290 [09:52] <philip> Galaxy_2Alex: Yes I know there is nothing with me poster
#3291 [09:52] <Galaxy_2Alex> Trinitarian_, Check the instructions, they tell you exactly what to do.
#3292 [09:52] <GreekCarrot> ok how can i PM you
#3293 [09:52] <Galaxy_2Alex> philip, If you sent it, please give us the link to the paste.
#3294 [09:53] <Thorsten> hello, i got some trouble with log in to Mojang. i changed the Password but i can not log in with the new password.
#3295 [09:53] <Trinitarian_> Do I follow all of them or up to a certain point?
#3296 [09:53] <Galaxy_2Alex> GreekCarrot, /msg Galaxy_2Alex ~link~
#3297 [09:53] * Keddyshibax [Keddyshibax@notlogged] has joined #minecrafthelp
#3298 [09:53] <Galaxy_2Alex> Trinitarian_, All of them
#3299 [09:53] <Galaxy_2Alex> ??> Thorsten login/throttle
#3300 [09:53] <Absol> Thorsten: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3301 [09:53] <Absol> Thorsten: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#3302 [09:54] <Keddyshibax> I cant start my minecraft because client-1.7.xml
#3303 [09:54] * Chriptus13 [Chriptus13@notlogged] has quit. (Client Quit)
#3304 [09:54] <Galaxy_2Alex> ??> Keddyshibax av/bytefence
#3305 [09:54] <Absol> Keddyshibax: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3306 [09:54] <Thorsten> ok, will do. thank you @ Absol
#3307 [09:54] * Mastar4279 [Mastar4279@notlogged] has joined #minecrafthelp
#3308 [09:54] * arcon [arcon@notlogged] has joined #minecrafthelp
#3309 [09:54] * Mastar4279 [Mastar4279@notlogged] has quit. (Client Quit)
#3310 [09:55] <philip> Galaxy_2Alex: ------------------
#3311 [09:55] <philip> Galaxy_2Alex: help me
#3312 [09:55] <Galaxy_2Alex> philip, The link to the paste please.
#3313 [09:55] <philip> Galaxy_2Alex: Where is the link?
#3314 [09:56] <Galaxy_2Alex> philip, It's the URL on the top of your browser.
#3315 [09:56] * HDPVPLP [HDPVPLP@notlogged] has joined #minecrafthelp
#3316 [09:57] <philip> Galaxy_2Alex: Yes but there is a file with, DxDiag
#3317 [09:57] * hhh [hhh@notlogged] has joined #minecrafthelp
#3318 [09:57] <HDPVPLP> my minecraft doesn`t start
#3319 [09:57] * wachi [wachi@notlogged] has joined #minecrafthelp
#3320 [09:57] <Galaxy_2Alex> philip, Please put the link (URL) into this chatroom.
#3321 [09:57] * Keddyshibax [Keddyshibax@notlogged] has quit. (Client Quit)
#3322 [09:57] <Galaxy_2Alex> HDPVPLP, Does it give you any error message?
#3323 [09:57] * hhh [hhh@notlogged] has quit. (Client Quit)
#3324 [09:58] <HDPVPLP> just : Error
#3325 [09:58] <wachi> hallo ich kann die neue version von minecraft nicht installieren kann mir jemand helfen
#3326 [09:58] <philip> Galaxy_2Alex: Yes but where is the link for it ?!
#3327 [09:58] <Galaxy_2Alex> ??> wachi lang/de
#3328 [09:58] <Absol> wachi: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#3329 [09:58] <Galaxy_2Alex> HDPVPLP, Any other error message?
#3330 [09:58] <Galaxy_2Alex> philip, It in your browser adress bar.
#3331 [09:58] <philip> Galaxy_2Alex: Yes but where is the link for it ?!
#3332 [09:58] * Smg52001 [Smg52001@notlogged] has joined #minecrafthelp
#3333 [09:58] * Leetsch [Leetsch@notlogged] has joined #minecrafthelp
#3334 [09:59] <wachi> Can not install the new version of minecraft
#3335 [09:59] * AnimeJoeyGames [AnimeJoeyGames@notlogged] has joined #minecrafthelp
#3336 [09:59] <Leetsch> hi
#3337 [09:59] <wachi> some one can help me
#3338 [09:59] <AnimeJoeyGames> Hello?
#3339 [09:59] <philip> Galaxy_2Alex: no
#3340 [09:59] <Galaxy_2Alex> wachi, Does it give you an error message?
#3341 [09:59] <Galaxy_2Alex> Leetsch, Hello.
#3342 [09:59] <Galaxy_2Alex> AnimeJoeyGames, Hello.
#3343 [09:59] <wachi> moment pls
#3344 [09:59] <Leetsch> hello
#3345 [09:59] <philip> Galaxy_2Alex: ;(
#3346 [09:59] <Galaxy_2Alex> philip, What "no"?
#3347 [09:59] <Smg52001> With the new launcher update, I can't download any versions
#3348 [09:59] <Galaxy_2Alex> ??> philip win/dxdiag
#3349 [09:59] <Absol> philip: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3350 [09:59] <Galaxy_2Alex> philip, Follow the instructions please.
#3351 [09:59] * KilloVad [KilloVad@notlogged] has joined #minecrafthelp
#3352 [09:59] <Galaxy_2Alex> Smg52001, Does it give you any error log?
#3353 [09:59] <AnimeJoeyGames> Can someone help me? Im having trouble w/ the launcher
#3354 [10:00] * KilloVad [KilloVad@notlogged] has quit. (Client Quit)
#3355 [10:00] <Galaxy_2Alex> AnimeJoeyGames, What trouble?
#3356 [10:00] <wachi> this is the error massage :The downloaded file could not be saved. Es_ve.lang
#3357 [10:00] <Galaxy_2Alex> ??> wachi av/bytefence
#3358 [10:00] <Absol> wachi: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3359 [10:00] <Smg52001> Yes Galaxy
#3360 [10:00] <philip> Galaxy_2Alex: I have this page already on
#3361 [10:00] <Galaxy_2Alex> Smg52001, What error log?
#3362 [10:00] <Leetsch> i've got a problem: my mnecraft does not start, i've updated everything, i reinstalled the game 15 times, and i don't know how to fix it. the game doesn't start, because it crashes instant
#3363 [10:00] <HDPVPLP> wait
#3364 [10:00] <Galaxy_2Alex> philip, The instructions tell you e-x-a-c-t-l-y what to do.
#3365 [10:00] <AnimeJoeyGames> When I try to start 1.11.2, certain languages cant be found
#3366 [10:00] <Galaxy_2Alex> Leetsch, Does it give you any error message?
#3367 [10:00] <Galaxy_2Alex> ??> AnimeJoeyGames av/bytefence
#3368 [10:00] <HDPVPLP> folder could not created
#3369 [10:00] <Absol> AnimeJoeyGames: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3370 [10:01] * jp [jp@notlogged] has joined #minecrafthelp
#3371 [10:01] <Leetsch> Completely ignored arguments: [--nativeLauncherVersion, 1206] [17:30:37] [Client thread/INFO]: Setting user: Leetsch2002 [17:30:39] [Client thread/WARN]: Skipping bad option: streamPreferredServer: [17:30:39] [Client thread/INFO]: LWJGL Version: 2.9.4 this in game output
#3372 [10:01] <Galaxy_2Alex> HDPVPLP, What is the exact full error message? If it's long, please put it onto paste.ubuntu.com
#3373 [10:01] <AnimeJoeyGames> Okay, than you!
#3374 [10:01] <Galaxy_2Alex> Leetsch, Do you have a Nvidia graphics card?
#3375 [10:01] * leadec [leadec@notlogged] has joined #minecrafthelp
#3376 [10:01] <AnimeJoeyGames> thank*
#3377 [10:01] <philip> Galaxy_2Alex: I go jz I can not stop playing but thank you
#3378 [10:01] * AnimeJoeyGames [AnimeJoeyGames@notlogged] has quit. (Client Quit)
#3379 [10:01] <Leetsch> yes,
#3380 [10:01] <Galaxy_2Alex> Leetsch, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#3381 [10:01] * thekid [thekid@notlogged] has joined #minecrafthelp
#3382 [10:01] <Trinitarian_> Where it says poster and about the username, do I but my email instead considering I log in with that rather then my username?
#3383 [10:01] <philip> Galaxy_2Alex: bye ;(
#3384 [10:02] <Leetsch> thanks
#3385 [10:02] <leadec> hi i cant download Unable to save download. open3.ogg
#3386 [10:02] <Galaxy_2Alex> Trinitarian_, Just put anything, I will need the link to it anyway.
#3387 [10:02] <Galaxy_2Alex> ??> leadec av/bytefence
#3388 [10:02] <thekid> i need help with this error Unable to save download. af_za.lang
#3389 [10:02] <Absol> leadec: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3390 [10:02] <jp> Does somebody know how i can stop that the luncher downloads evry time i start it?
#3391 [10:02] <Galaxy_2Alex> ??> thekid av/bytefence
#3392 [10:02] <philip> Galaxy_2Alex: I go jz I can not stop playing but thank you, bye
#3393 [10:02] * lol [lol@notlogged] has joined #minecrafthelp
#3394 [10:02] <Absol> thekid: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3395 [10:02] <lol> hi
#3396 [10:02] <Galaxy_2Alex> jp, It's currently a known bug, sorry.
#3397 [10:02] * lol [lol@notlogged] has quit. (Client Quit)
#3398 [10:02] * philip [philip@notlogged] has quit. (Quit: Web client closed)
#3399 [10:02] <jp> is there no way?
#3400 [10:02] <leadec> Unable to save download. close1.ogg
#3401 [10:03] <Galaxy_2Alex> philip, Bye then. I tried my best.
#3402 [10:03] <thekid> whats bytefeance
#3403 [10:03] <Galaxy_2Alex> jp, I don't think so,
#3404 [10:03] <HDPVPLP> folder could not be created and Game crash: sorry that an unpleasant mistake
#3405 [10:03] <Galaxy_2Alex> thekid, Something you installed.
#3406 [10:03] <Galaxy_2Alex> ??> thekid av/bytefence
#3407 [10:03] <Absol> thekid: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3408 [10:03] <Galaxy_2Alex> HDPVPLP, Could you please screenshot it?
#3409 [10:03] <Galaxy_2Alex> ??> HDPVPLP imgur
#3410 [10:03] * Smg52001 [Smg52001@notlogged] has quit. (Client Quit)
#3411 [10:03] <Absol> HDPVPLP: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#3412 [10:04] * ShawnG [ShawnG@notlogged] has joined #minecrafthelp
#3413 [10:04] <Trinitarian_> Where do you want me to send it, do I have to send it on this??
#3414 [10:04] * Leetsch [Leetsch@notlogged] has quit. (Quit: Web client closed)
#3415 [10:04] <Galaxy_2Alex> Trinitarian_, Please paste the link into this chatroom.
#3416 [10:04] <GreekCarrot> galaxy i can not send u the link
#3417 [10:04] <Galaxy_2Alex> ??> GreekCarrot win/update
#3418 [10:04] <Absol> GreekCarrot: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#3419 [10:04] <Galaxy_2Alex> GreekCarrot, It worked.
#3420 [10:05] <GreekCarrot> oh did u recieved it?
#3421 [10:05] <Galaxy_2Alex> GreekCarrot, Yes. Follow the instructions Absol just gave you.
#3422 [10:05] * HDPVPLP [HDPVPLP@notlogged] has quit. (Quit: Web client closed)
#3423 [10:06] * darkiceninja [darkiceninja@notlogged] has joined #minecrafthelp
#3424 [10:06] <thekid> ok i think its fixing
#3425 [10:06] * Alex6135 [Alex6135@notlogged] has joined #minecrafthelp
#3426 [10:06] * jp [jp@notlogged] has quit. (Ping timeout: 180 seconds)
#3427 [10:06] <leadec> thanks
#3428 [10:06] <ShawnG> Whenever I try downloading any version, specifically 1.8.9 Im get and error "unable to save download client-1.7.xml
#3429 [10:06] <Alex6135> cant access minecraft now?
#3430 [10:06] <Galaxy_2Alex> ??> ShawnG av/bytefence
#3431 [10:06] <Absol> ShawnG: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3432 [10:06] <Galaxy_2Alex> Alex6135, Does it give you an error message?
#3433 [10:06] * admorozow [admorozow@notlogged] has joined #minecrafthelp
#3434 [10:06] * admorozow [admorozow@notlogged] has quit. (Client Quit)
#3435 [10:06] * leadec [leadec@notlogged] has quit. (Quit: Web client closed)
#3436 [10:07] <darkiceninja> http://paste.ubuntu.com/23974636/ Galaxy, heres that link you needed and yes its the person with the bad keyboard
#3437 [10:07] <thekid> it worked bye
#3438 [10:07] <Alex6135> no, just empty screen when i click on app
#3439 [10:07] * thekid [thekid@notlogged] has quit. (Quit: Web client closed)
#3440 [10:07] * echo87 [echo87@notlogged] has joined #minecrafthelp
#3441 [10:07] <Galaxy_2Alex> ??> Alex6135 win/dxdiag
#3442 [10:07] <echo87> help
#3443 [10:07] <Absol> Alex6135: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3444 [10:07] <echo87> t
#3445 [10:07] <echo87> i can open anything
#3446 [10:08] <echo87> omg
#3447 [10:08] <Galaxy_2Alex> echo87, What happens when you try?
#3448 [10:08] * ollieee_ [ollieee_@notlogged] has quit. (Ping timeout: 180 seconds)
#3449 [10:08] <echo87> ok i opend it
#3450 [10:08] * alootyb8 [alootyb8@notlogged] has joined #minecrafthelp
#3451 [10:08] <Galaxy_2Alex> echo87, Opened what?
#3452 [10:08] <GreekCarrot> im doing the appropriate installation i will inform u after i have finished
#3453 [10:09] <darkiceninja> did you get the link galaxy?
#3454 [10:09] <echo87> thansk
#3455 [10:09] * alootyb8 [alootyb8@notlogged] has quit. (Client Quit)
#3456 [10:09] <Galaxy_2Alex> darkiceninja, Yes, one moment.
#3457 [10:09] * ThatRexi [ThatRexi@notlogged] has joined #minecrafthelp
#3458 [10:09] <Galaxy_2Alex> darkiceninja, Download and Install the Catalyst Software Suite: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#3459 [10:10] <ThatRexi> Die heruntergeladene Datei konnte nicht gespeichert werden. creative5.ogg Name: creative5.ogg URL: http://resources.download.minecraft.net/45/45cb6cbbff2d7fc1daefbd85b031fd9dcfc70e7b Fehler-Details: Attempting to move successful download to C:/Users\Agando\AppData\Roaming\.minecraft\assets\objects\45/45cb6cbbff2d7fc1daefbd85b031fd9dcfc70e7b Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet w
#3460 [10:10] <Galaxy_2Alex> ??> ThatRexi av/bytefence
#3461 [10:10] <Absol> ThatRexi: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3462 [10:10] <darkiceninja> question, what dos it do?
#3463 [10:10] <Galaxy_2Alex> darkiceninja, It's a graphics card driver.
#3464 [10:10] <echo87> are there virisus on there
#3465 [10:10] <darkiceninja> oh
#3466 [10:11] <ThatRexi> Thanks
#3467 [10:11] <Galaxy_2Alex> echo87, On where? I didn't give you any instructions yet.
#3468 [10:11] <Galaxy_2Alex> echo87, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#3469 [10:11] <Galaxy_2Alex> echo87, What is the issue you are having?
#3470 [10:11] <echo87> whene i try to open minplex is tells me i have java.lang.nullpointerexeption
#3471 [10:11] <Galaxy_2Alex> ??> echo87 launcher/relog
#3472 [10:11] <Absol> echo87: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3473 [10:12] <echo87> alright thanks
#3474 [10:12] <echo87> ill try it
#3475 [10:12] <darkiceninja> its downloading now, what vdo i do afterwards?
#3476 [10:12] <Galaxy_2Alex> darkiceninja, Start it, it's an installer.
#3477 [10:12] <echo87> someone on here had me do some weird ass hell stuf
#3478 [10:12] <Galaxy_2Alex> echo87, What was the name of that someone?
#3479 [10:13] * imz [imz@notlogged] has joined #minecrafthelp
#3480 [10:13] * JaredCraig7 [JaredCraig7@notlogged] has joined #minecrafthelp
#3481 [10:13] <echo87> dont remeber it was a couple days ago
#3482 [10:13] <JaredCraig7> http://paste.ubuntu.com/23974709/
#3483 [10:13] <imz> Hi
#3484 [10:14] * hikinaround [hikinaround@notlogged] has joined #minecrafthelp
#3485 [10:14] <imz> I'm need a hand please
#3486 [10:14] <JaredCraig7> I open the new launcher and the actual minecraft game will not open
#3487 [10:14] <imz> my minecraft launcher just updated
#3488 [10:14] * LittleRookie_ [LittleRookie_@notlogged] has joined #minecrafthelp
#3489 [10:14] <Galaxy_2Alex> imz, What is the issue?
#3490 [10:14] <echo87> it didnt work
#3491 [10:14] * FHG [FHG@notlogged] has joined #minecrafthelp
#3492 [10:14] <Galaxy_2Alex> JaredCraig7, Download and Install this driver:
#3493 [10:14] <echo87> i tried what you said
#3494 [10:14] <Galaxy_2Alex> JaredCraig7, https://downloadcenter.intel.com/download/25188
#3495 [10:14] <echo87> and it said the same thing
#3496 [10:14] * leSintox [leSintox@notlogged] has joined #minecrafthelp
#3497 [10:14] <LittleRookie_> Hello, my mistake is that when I open minecraft the launcher goes blank, I do not know that doing this happens to me from the new launcher, before that I did not pass it on, help me please
#3498 [10:14] <Galaxy_2Alex> echo87, Please try to log into this server: mctest.ae97.net
#3499 [10:14] <imz> but won't launch the game, says game directory is invalid?
#3500 [10:14] * Pablito [Pablito@notlogged] has joined #minecrafthelp
#3501 [10:14] <Galaxy_2Alex> imz, What is the exact error message?
#3502 [10:14] * leSintox [leSintox@notlogged] has quit. (Client Quit)
#3503 [10:14] <FHG> I cant play 1.11.2, how come?
#3504 [10:15] <hikinaround> Unable to create folder. place1.ogg
#3505 [10:15] <Galaxy_2Alex> LittleRookie_, Do you have a Nvidia graphics card?
#3506 [10:15] <Pablito> Hello i have a problem
#3507 [10:15] <Galaxy_2Alex> FHG, What does it say when you try?
#3508 [10:15] <Galaxy_2Alex> ??> hikinaround av/bytefence
#3509 [10:15] <Absol> hikinaround: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3510 [10:15] <imz> he system cannot find the file specified Filename on disk: .minecraft
#3511 [10:15] <echo87> it says it cant go to that link
#3512 [10:15] <Galaxy_2Alex> Pablito, What problem?
#3513 [10:15] <Pablito> If i wan't to start my minecraft it crashes
#3514 [10:15] <Galaxy_2Alex> imz, Is that the full detailed error log?
#3515 [10:15] <Pablito> it gives an error
#3516 [10:15] <FHG> Wait let me reload it quickly
#3517 [10:15] <Galaxy_2Alex> echo87, It's a server IP.
#3518 [10:15] <Galaxy_2Alex> Pablito, What error?
#3519 [10:15] <imz> on the next line it shows the path
#3520 [10:16] <FHG> Okay it says "ERROR :( Unable to save download. lol_us.lang"
#3521 [10:16] <Pablito> well i had a screenshot of it but i don't know where i can see it on the new launcher
#3522 [10:16] <JaredCraig7> wait so i just install this driver and i should be set?
#3523 [10:16] <Galaxy_2Alex> imz, Copy the full error log onto paste.ubuntu.com and give us the link to it.
#3524 [10:16] <imz> I've double checked an the path is valid
#3525 [10:16] <Galaxy_2Alex> ??> FHG av/bytefence
#3526 [10:16] <Absol> FHG: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3527 [10:16] * howitser [howitser@notlogged] has joined #minecrafthelp
#3528 [10:16] <howitser> i cant start the game
#3529 [10:16] <Galaxy_2Alex> Pablito, How do you know there is an error then?
#3530 [10:16] <Alex6135> i did what you asked , now what?
#3531 [10:16] <FHG> Galaxy_2Alex what do I do?
#3532 [10:16] <imz> http://paste.ubuntu.com/23974735/
#3533 [10:16] <Galaxy_2Alex> JaredCraig7, You should be, yes.
#3534 [10:16] <Galaxy_2Alex> howitser, What happens when you try?
#3535 [10:17] <Pablito> can i put pictures in this?
#3536 [10:17] <Galaxy_2Alex> Alex6135, Please give us the link to the paste.
#3537 [10:17] <Pablito> i have screenshot
#3538 [10:17] <Pablito> 1 sec
#3539 [10:17] <Galaxy_2Alex> ??> Pablito imgur
#3540 [10:17] <Absol> Pablito: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#3541 [10:17] <echo87> dude it wont work
#3542 [10:17] <echo87> dude it wont work
#3543 [10:17] * howitser [howitser@notlogged] has left #minecrafthelp
#3544 [10:17] <Galaxy_2Alex> FHG, Follow the instructions Absol gave you.
#3545 [10:17] <imz> http://paste.ubuntu.com/23974735/
#3546 [10:17] <Galaxy_2Alex> echo87, Did you try to connect to the server and it gave you the same error message?
#3547 [10:17] * Najk139 [Najk139@notlogged] has joined #minecrafthelp
#3548 [10:17] <Alex6135> http://paste.ubuntu.com/23974723/
#3549 [10:17] <Galaxy_2Alex> ??> imz win/reinst
#3550 [10:17] <Absol> imz: You may need to reinstall the locally installed files that Minecraft puts into place.
#3551 [10:17] <Absol> imz: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3552 [10:17] * cindy [cindy@notlogged] has joined #minecrafthelp
#3553 [10:18] * LittleRookie_ [LittleRookie_@notlogged] has quit. (Ping timeout: 180 seconds)
#3554 [10:18] <echo87> yea same msg
#3555 [10:18] * sigh [sigh@notlogged] has joined #minecrafthelp
#3556 [10:18] * JaredCraig7 [JaredCraig7@notlogged] has quit. (Client Quit)
#3557 [10:18] <Alex6135> let me know if i did it right
#3558 [10:18] <Galaxy_2Alex> Alex6135, Download and Install the Catalyst Software Suite: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#3559 [10:18] <Galaxy_2Alex> ??> echo87 tools/hjt
#3560 [10:18] <Absol> echo87: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3561 [10:18] <Najk139> I can't play minecraft 17w06a shapshot
#3562 [10:18] <Absol> echo87: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3563 [10:18] <imz> ok thanks, Absol, I'll try that and let you know
#3564 [10:18] * notch [notch@notlogged] has joined #minecrafthelp
#3565 [10:18] * Absol kicked notch from #minecrafthelp (Reason: otch :You are not Notch (#562))
#3566 [10:18] <Galaxy_2Alex> Najk139, We only support the latest stable version, which is 1.11.2, please try it with that.
#3567 [10:19] * JMC2016 [JMC2016@notlogged] has joined #minecrafthelp
#3568 [10:19] <echo87> im dowloading it now
#3569 [10:19] <Pablito> It says "Game ended with a bad state (exit code -1073740791
#3570 [10:19] <Galaxy_2Alex> Pablito, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#3571 [10:19] <FHG> This is no use at all. This "help" isnt much help at all. I am very upset with the efforts that have been made
#3572 [10:19] <Galaxy_2Alex> ??> FHG av/bytefence
#3573 [10:19] <Absol> FHG: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3574 [10:19] <Galaxy_2Alex> FHG, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#3575 [10:19] * sigh [sigh@notlogged] has quit. (Client Quit)
#3576 [10:19] * JMC2016 [JMC2016@notlogged] has quit. (Client Quit)
#3577 [10:20] <echo87> will unistalling mcafree help? thats what someone said
#3578 [10:20] <FHG> I followed the insturctions, and nothing fucking happened. This help is 100% not helpful
#3579 [10:20] <Absol> FHG: Please keep it civil
#3580 [10:20] <Galaxy_2Alex> echo87, Yes, since McAfee is not a Antivirus program.
#3581 [10:20] <Galaxy_2Alex> FHG, Did you uninstall Bytefence?
#3582 [10:20] <FHG> No I didnt
#3583 [10:21] <echo87> so i wont be in danger of getting a virus even if i delete Mcafree
#3584 [10:21] <echo87> right
#3585 [10:21] <echo87> ?
#3586 [10:21] <Galaxy_2Alex> FHG, Please do so then.
#3587 [10:21] * cindy [cindy@notlogged] has quit. (Client Quit)
#3588 [10:21] * Mark [Mark@notlogged] has joined #minecrafthelp
#3589 [10:21] <Galaxy_2Alex> echo87, It is a virus in itself.
#3590 [10:21] <FHG> Why? how will it help me?
#3591 [10:21] <echo87> ok
#3592 [10:21] <Galaxy_2Alex> FHG, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3593 [10:21] <echo87> thanks for your help you have been awesome!
#3594 [10:21] * Mark is now known as Guest75533
#3595 [10:21] <Galaxy_2Alex> echo87, We recommend Avast as a free alternative.
#3596 [10:22] <FHG> I dont even have Bytefence, I never have
#3597 [10:22] <MajGenRelativity> I've used Bitdefender Free
#3598 [10:22] <MajGenRelativity> it's worked pretty well for me
#3599 [10:22] <Galaxy_2Alex> ??> FHG tools/hjt
#3600 [10:22] <Absol> FHG: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3601 [10:22] <Absol> FHG: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3602 [10:22] <Guest75533> i cant open the minecr
#3603 [10:22] <hikinaround> Unable to create folder. place1.ogg
#3604 [10:22] <Galaxy_2Alex> Guest75533, What happens when you try?
#3605 [10:22] <Najk139> this means that the snapshot is not available?
#3606 [10:22] <Galaxy_2Alex> ??> hikinaround av/bytefence
#3607 [10:22] <Absol> hikinaround: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3608 [10:22] <GreekCarrot> guys i ve done all the updates but still minecraft crashes
#3609 [10:23] <Galaxy_2Alex> Najk139, Like I said: we do not assist with anything regarding Snapshots, sorry.
#3610 [10:23] * Wow23 [Wow23@notlogged] has joined #minecrafthelp
#3611 [10:23] <Guest75533> i cant open the minecraft launcher can someone help me
#3612 [10:23] <Galaxy_2Alex> GreekCarrot, I'm sorry, it is quite busy right now. What was your issue again?
#3613 [10:23] <Wow23> It's not working again @Galaxy_2Alex
#3614 [10:23] <Galaxy_2Alex> Guest75533, What happens when you try?
#3615 [10:23] * Miguelop [Miguelop@notlogged] has joined #minecrafthelp
#3616 [10:23] <Galaxy_2Alex> Wow23, What's your issue again?
#3617 [10:23] <Wow23> Can;t connect to servers with 1.11
#3618 [10:23] <echo87> i have avg now
#3619 [10:23] * MClauva123HD [MClauva123HD@notlogged] has joined #minecrafthelp
#3620 [10:23] <echo87> instead of mcafree
#3621 [10:24] <Galaxy_2Alex> echo87, You may also run into problems with AVG.
#3622 [10:24] <GreekCarrot> minecraft crashes whenever i press play.I ve done some nvidia graphic card updates via windows and still my problem is not solved
#3623 [10:24] <FHG> Nope, it wont download. And I have plenty of storage, so its not like that is an isse. Yet again, this "help" isnt helpful. Please improve your services
#3624 [10:24] <Galaxy_2Alex> Wow23, What error message?
#3625 [10:24] <Galaxy_2Alex> ??> GreekCarrot launcher/new/log
#3626 [10:24] <Absol> GreekCarrot: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#3627 [10:24] <Wow23> Java_excpetion
#3628 [10:24] <Wow23> Et
#3629 [10:24] <Wow23> Etc
#3630 [10:24] <Galaxy_2Alex> GreekCarrot, Please copy the log after your game crashes.
#3631 [10:24] <Galaxy_2Alex> Wow23, Exact error log please.
#3632 [10:24] * hikinaround [hikinaround@notlogged] has quit. (Quit: Web client closed)
#3633 [10:25] <FHG> Nope, it wont download. And I have plenty of storage, so its not like that is an isse. Yet again, this "help" isnt helpful. Please improve your services
#3634 [10:25] <Guest75533> what should i do if i cant open the launcher
#3635 [10:25] <Galaxy_2Alex> FHG, Repeating yourself won't help.
#3636 [10:25] * Chaoscaot444 [Chaoscaot444@notlogged] has joined #minecrafthelp
#3637 [10:25] <Wow23> Internal exception: java.IOException
#3638 [10:25] * Najk139 [Najk139@notlogged] has quit. (Quit: Web client closed)
#3639 [10:25] <darkiceninja> its come up with a express or custom option do i need express?
#3640 [10:25] <Galaxy_2Alex> FHG, What won't download, the HJT program?
#3641 [10:25] <Galaxy_2Alex> darkiceninja, Yes.
#3642 [10:25] * Chaoscaot444 [Chaoscaot444@notlogged] has quit. (Client Quit)
#3643 [10:25] <Galaxy_2Alex> Wow23, Nothing after that?
#3644 [10:25] <FHG> Well this "help" of yours isnt helping me get closer to playing 1.11.2
#3645 [10:25] <MajGenRelativity> FHG, Galaxy is pretty busy
#3646 [10:25] <MajGenRelativity> It's going to take a little time
#3647 [10:26] <FHG> I dont know, it just says "ERROR"
#3648 [10:26] <Galaxy_2Alex> FHG, As you may be able to notice, you are not the only person here, so please have a bit of patience, thanks.
#3649 [10:26] <Wow23> @Galaxy_2Alex this error http://i.imgur.com/J8ImGbV.png
#3650 [10:26] <Galaxy_2Alex> Guest75533, Please tell me what error message comes up.
#3651 [10:26] <GreyVulpine> FHG - Give us a screenshot of the error, Post it to http://imgur.com and give us a link to it
#3652 [10:27] * echo87 [echo87@notlogged] has quit. (Ping timeout: 180 seconds)
#3653 [10:27] <Miguelop> Hi ! I have a problem with minecraft download ( error: Unable to download http://resources.download.minecraft.net/7b/7b83d604c0794d9b5581d6c0e758a9479369b511 to C:/Users\Cash\AppData\Roaming\.minecraft\assets\objects\7b/7b83d604c0794d9b5581d6c0e758a9479369b511 )
#3654 [10:27] <Galaxy_2Alex> Miguelop, Does it mention any file names?
#3655 [10:27] <FHG> I am being patience. However all the "help" you are giving me is no use as it wont work. So therefore I ask for more help, and now you are telling me off.
#3656 [10:27] <Wow23> Galaxy_2Alex this error: http://i.imgur.com/J8ImGbV.png
#3657 [10:27] <Galaxy_2Alex> ??> Wow23 tools/hjt
#3658 [10:27] <Absol> Wow23: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3659 [10:27] <Absol> Wow23: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3660 [10:28] * Guest75533 [Guest75533@notlogged] has quit. (Quit: Web client closed)
#3661 [10:28] <Wow23> @Galaxy_2Alex you already told me to do that and then told me to download the malwarebytes adw cleaner, after that it worked but now it;s not working again
#3662 [10:28] <Wow23> ...
#3663 [10:28] <Galaxy_2Alex> Wow23, Please do a new one.
#3664 [10:28] <Miguelop> Galaxy_2alex, It's en_gb.lang
#3665 [10:28] <Wow23> Alrigjt
#3666 [10:28] <GreekCarrot> Ok guys for some reason the minecraft now opens perfeclty.My problem is solver.I thank you very very musch.I hope you have a great day you are doing really good job here helping all these people.
#3667 [10:28] <Galaxy_2Alex> ??> Miguelop av/bytefence
#3668 [10:28] <Absol> Miguelop: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3669 [10:29] <Galaxy_2Alex> GreekCarrot, You're welcome, and thanks for your kind words. Have a nice day too.
#3670 [10:29] * echo87 [echo87@notlogged] has joined #minecrafthelp
#3671 [10:29] <echo87> it didnt work
#3672 [10:29] <Wow23> @Galaxy_2Alex https://paste.ubuntu.com/23974816/
#3673 [10:29] <echo87> help me
#3674 [10:29] <Miguelop> I have uninstall 3 time =S
#3675 [10:29] * Trinitarian_ [Trinitarian_@notlogged] has quit. (Ping timeout: 180 seconds)
#3676 [10:29] <echo87> nothings working
#3677 [10:29] * Need_Help [Need_Help@notlogged] has joined #minecrafthelp
#3678 [10:29] <GreekCarrot> if i encounter any other problem where can i find u?
#3679 [10:29] * imz [imz@notlogged] has quit. (Quit: Web client closed)
#3680 [10:29] <echo87> cmon nothigns working
#3681 [10:30] <darkiceninja> how long do you think it will take to install?
#3682 [10:30] <Galaxy_2Alex> GreekCarrot, Exact same place.
#3683 [10:30] <echo87> this is pissing me off
#3684 [10:30] <Absol> echo87: Please keep it civil
#3685 [10:30] <Need_Help> I need help pls
#3686 [10:30] <Galaxy_2Alex> darkiceninja, Depends on your system.
#3687 [10:30] <GreekCarrot> Ok thanks a lot
#3688 [10:30] <Galaxy_2Alex> echo87, Remove AVG and use Avast instead.
#3689 [10:30] * Mrspleakes [Mrspleakes@notlogged] has joined #minecrafthelp
#3690 [10:30] <Galaxy_2Alex> ??> Miguelop tools/hjt
#3691 [10:30] <Absol> Miguelop: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3692 [10:30] <Mrspleakes> hello?
#3693 [10:30] <Absol> Miguelop: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3694 [10:30] * JamesTheGamer [JamesTheGamer@notlogged] has joined #minecrafthelp
#3695 [10:30] * Quau [Quau@notlogged] has joined #minecrafthelp
#3696 [10:30] <Galaxy_2Alex> Need_Help, What do you need help with?
#3697 [10:30] <Galaxy_2Alex> Mrspleakes, Hello.
#3698 [10:30] <Wow23> https://paste.ubuntu.com/23974816/ galaxy
#3699 [10:30] <Galaxy_2Alex> Wow23, ESET may be causing the issues.
#3700 [10:30] <Mrspleakes> i neede you help
#3701 [10:30] <echo87> seriosly i gotta remove avg
#3702 [10:30] <Need_Help> unable to save download twitch-external-platform-4.5-natives-windows-32.jar what to do
#3703 [10:30] <darkiceninja> ugh this is going to be a while... but afterwar it has, anything i got to do?
#3704 [10:30] <Galaxy_2Alex> Mrspleakes, What do you need help with?
#3705 [10:30] <echo87> this is bs
#3706 [10:30] <Need_Help> Kan ikke gemme download. twitch-platform-6.5-natives-windows-32.jar Navn: twitch-platform-6.5-natives-windows-32.jar URL-Adresse: https://libraries.minecraft.net/tv/twitch/twitch-platform/6.5/twitch-platform-6.5-natives-windows-32.jar Fejldetaljer: Attempting to move successful download to C:/Users\Frederik\AppData\Roaming\.minecraft\libraries\tv/twitch/twitch-platform/6.5/twitch-platform-6.5-natives-windows-32.jar Processen
#3707 [10:30] <Galaxy_2Alex> ??> Need_Help av/bytefence
#3708 [10:31] <Absol> Need_Help: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3709 [10:31] * GreekCarrot [GreekCarrot@notlogged] has quit. (Quit: Web client closed)
#3710 [10:31] <Need_Help> t
#3711 [10:31] <FHG> I am never coming back to this "help" service again, I would rather not play at all then have you people tell me off for asking for help if the first set of help didnt work. This service is really poor, and being told to have some patience is quite rude as I had waited for a while for the help. Yet when I did get the help it was no use so I had to ask for more. Also at this moment in time I am getting a virs detection due to the website you told me to upl
#3712 [10:31] <echo87> nothing ever works
#3713 [10:31] <Need_Help> Kan ikke gemme download. twitch-platform-6.5-natives-windows-32.jar Navn: twitch-platform-6.5-natives-windows-32.jar URL-Adresse: https://libraries.minecraft.net/tv/twitch/twitch-platform/6.5/twitch-platform-6.5-natives-windows-32.jar Fejldetaljer: Attempting to move successful download to C:/Users\Frederik\AppData\Roaming\.minecraft\libraries\tv/twitch/twitch-platform/6.5/twitch-platform-6.5-natives-windows-32.jar Processen
#3714 [10:31] <Mrspleakes> My game does not open.
#3715 [10:31] <Miguelop> I try ! Thanks
#3716 [10:31] <Need_Help> Need help pls
#3717 [10:31] <Quau> my games does not open either
#3718 [10:31] <echo87> fuck this
#3719 [10:31] * Absol kicked echo87 from #minecrafthelp (Reason: cho87 :Keep it civilized, you are just a human being)
#3720 [10:31] <Need_Help> some one wanna help
#3721 [10:31] <Need_Help> i cant start my minecraft
#3722 [10:31] <Quau> same
#3723 [10:31] <Galaxy_2Alex> FHG, just so you know, this help chat is run by volunteers who use their free time for this.
#3724 [10:31] <Need_Help> help pls
#3725 [10:31] <Mrspleakes> My game does not open.
#3726 [10:31] * echo87 [echo87@notlogged] has joined #minecrafthelp
#3727 [10:32] <Galaxy_2Alex> ??> Need_Help av/bytefence
#3728 [10:32] <Absol> Need_Help: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3729 [10:32] <Mrspleakes> i cant start my minecraft
#3730 [10:32] <echo87> hey sorry bout me getting angry
#3731 [10:32] <Galaxy_2Alex> Mrspleakes, Does it give you any error message?
#3732 [10:32] <echo87> i just need some help
#3733 [10:32] <Galaxy_2Alex> Quau, Does it give you any error message?
#3734 [10:32] * Kmc1104 [Kmc1104@notlogged] has joined #minecrafthelp
#3735 [10:32] * adrian [adrian@notlogged] has joined #minecrafthelp
#3736 [10:32] * TacklessTrout53 [TacklessTrout53@notlogged] has joined #minecrafthelp
#3737 [10:32] * LawroBossGuy [LawroBossGuy@notlogged] has joined #minecrafthelp
#3738 [10:32] * adrian [adrian@notlogged] has quit. (Client Quit)
#3739 [10:32] <Galaxy_2Alex> echo87, Have you removed AVG?
#3740 [10:32] <Need_Help> Galaxy Kan ikke gemme download. twitch-platform-6.5-natives-windows-32.jar Navn: twitch-platform-6.5-natives-windows-32.jar URL-Adresse: https://libraries.minecraft.net/tv/twitch/twitch-platform/6.5/twitch-platform-6.5-natives-windows-32.jar Fejldetaljer: Attempting to move successful download to C:/Users\Frederik\AppData\Roaming\.minecraft\libraries\tv/twitch/twitch-platform/6.5/twitch-platform-6.5-natives-windows-32.jar
#3741 [10:32] <FHG> Yet their information they are given to help us players isnt very much useful
#3742 [10:32] <JamesTheGamer> For some reason my Minecraft crashes every time I open a single or multiplayer server on EVERY VERSION and when I check why it says "Unexpected error" NOTHING ELSE. Please help me!
#3743 [10:32] <Galaxy_2Alex> ??> Need_Help av/bytefence
#3744 [10:32] <Absol> Need_Help: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3745 [10:32] <Quau> yes
#3746 [10:32] * TacklessTrout53 [TacklessTrout53@notlogged] has quit. (Client Quit)
#3747 [10:32] <Need_Help> help pls
#3748 [10:32] <Quau> says sometihng about twitch
#3749 [10:32] <Galaxy_2Alex> FHG, The majority of people asking for help are very happy with out services.
#3750 [10:32] <Need_Help> Galaxy Kan ikke gemme download. twitch-platform-6.5-natives-windows-32.jar Navn: twitch-platform-6.5-natives-windows-32.jar URL-Adresse: https://libraries.minecraft.net/tv/twitch/twitch-platform/6.5/twitch-platform-6.5-natives-windows-32.jar Fejldetaljer: Attempting to move successful download to C:/Users\Frederik\AppData\Roaming\.minecraft\libraries\tv/twitch/twitch-platform/6.5/twitch-platform-6.5-natives-windows-32.jar
#3751 [10:33] <Galaxy_2Alex> JamesTheGamer, Does it give you any error messages?
#3752 [10:33] <Mrspleakes> Diz que nao salva o jogo
#3753 [10:33] <darkiceninja> ugh this is going to be a while... but after it has, anything i got to do?
#3754 [10:33] <Galaxy_2Alex> Need_Help, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#3755 [10:33] <Galaxy_2Alex> ??> Quau av/bytefence
#3756 [10:33] <Mrspleakes> Say you do not save the game
#3757 [10:33] <Absol> Quau: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3758 [10:33] <Quau> Unable to save download. twitch-external-platform-4.5-natives-windows-32.jar says this message
#3759 [10:33] <Galaxy_2Alex> Mrspleakes, What is the exact error message?
#3760 [10:33] <JamesTheGamer> It gives no error messages
#3761 [10:33] <Quau> av
#3762 [10:33] <echo87> what should i get instead of avg?
#3763 [10:33] <Galaxy_2Alex> ??> Quau av/bytefence
#3764 [10:33] <Absol> Quau: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3765 [10:33] <Need_Help> i think it works
#3766 [10:33] <Quau> av
#3767 [10:33] <Quau> av
#3768 [10:33] <Galaxy_2Alex> echo87, Avast
#3769 [10:33] <MajGenRelativity> echo87, Bitdefender Free works well for me
#3770 [10:33] * Kmc1104 [Kmc1104@notlogged] has quit. (Client Quit)
#3771 [10:33] <FHG> Well the services you have given me are extreamly poor. I shall now leave as I am still not getting useful help. Please improve your information
#3772 [10:33] <MClauva123HD> hi
#3773 [10:33] <Galaxy_2Alex> JamesTheGamer, Do you have a Nvidia graphics card.
#3774 [10:33] <Quau> thanks
#3775 [10:33] <JamesTheGamer> no
#3776 [10:34] * Quau [Quau@notlogged] has quit. (Client Quit)
#3777 [10:34] * Wow23 [Wow23@notlogged] has quit. (Ping timeout: 180 seconds)
#3778 [10:34] <Galaxy_2Alex> FHG, Have a nice day anyway.
#3779 [10:34] <Mrspleakes> gv_im.lang
#3780 [10:34] <Galaxy_2Alex> ??> Mrspleakes av/bytefence
#3781 [10:34] <Absol> Mrspleakes: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3782 [10:34] <Galaxy_2Alex> MClauva123HD, Hello.
#3783 [10:34] * GamerAslam [GamerAslam@notlogged] has joined #minecrafthelp
#3784 [10:34] * FHG [FHG@notlogged] has quit. (Quit: Web client closed)
#3785 [10:34] <Mrspleakes> thanks
#3786 [10:34] <Galaxy_2Alex> *breathes*
#3787 [10:34] <Mrspleakes> thanks thanks
#3788 [10:34] * faku123 [faku123@notlogged] has joined #minecrafthelp
#3789 [10:35] * faku123 [faku123@notlogged] has quit. (Client Quit)
#3790 [10:35] <GamerAslam> i cant play demo because it is aying error
#3791 [10:35] <Galaxy_2Alex> JamesTheGamer, What is the exact message you get word for word?
#3792 [10:35] <Galaxy_2Alex> GamerAslam, What is the error?
#3793 [10:35] <GamerAslam> it says
#3794 [10:35] <GamerAslam> Unable to save download. client-1.7.xml
#3795 [10:36] <Galaxy_2Alex> ??> GamerAslam av/bytefence
#3796 [10:36] <Absol> GamerAslam: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3797 [10:36] * hikinaround [hikinaround@notlogged] has joined #minecrafthelp
#3798 [10:36] * StevieGallows [StevieGallows@notlogged] has joined #minecrafthelp
#3799 [10:36] <JamesTheGamer> java.lang.NullPointerException: Unexpected error
#3800 [10:36] <Galaxy_2Alex> Okay, if I forgot someone, please speak up.
#3801 [10:36] <Galaxy_2Alex> ??> JamesTheGamer launcher/relog
#3802 [10:36] <Absol> JamesTheGamer: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3803 [10:36] <hikinaround> Unable to create folder. place1.ogg
#3804 [10:36] <StevieGallows> I need help with a bug, Can someone help me? I cant seem to find it anywhere else
#3805 [10:36] <GamerAslam> Thanks
#3806 [10:36] <Galaxy_2Alex> ??> hikinaround av/bytefence
#3807 [10:36] <Absol> hikinaround: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3808 [10:36] * __MLGPRO__ [__MLGPRO__@notlogged] has joined #minecrafthelp
#3809 [10:37] <Galaxy_2Alex> StevieGallows, What is your issue?
#3810 [10:37] * Mrspleakes [Mrspleakes@notlogged] has quit. (Quit: Web client closed)
#3811 [10:37] <StevieGallows> Well, there seems to be a "sticky keys" issue
#3812 [10:37] <GamerAslam> error
#3813 [10:37] <Galaxy_2Alex> StevieGallows, Any issues regarding sticky keys are an issue with whatever keyboard you are using.
#3814 [10:38] <StevieGallows> Its a common phenomenon that happens when i click move keys. like a,s,d,w, its like its kept held down
#3815 [10:38] * __MLGPRO__ [__MLGPRO__@notlogged] has quit. (Client Quit)
#3816 [10:38] <Galaxy_2Alex> GamerAslam, What error?
#3817 [10:38] <StevieGallows> and it automatically moves me towards a certain direction
#3818 [10:38] * tk31 [tk31@notlogged] has quit. (Quit: Web client closed)
#3819 [10:38] * adrian [adrian@notlogged] has joined #minecrafthelp
#3820 [10:38] * adrian [adrian@notlogged] has quit. (Client Quit)
#3821 [10:38] * PIKSPIKE [PIKSPIKE@notlogged] has joined #minecrafthelp
#3822 [10:38] <StevieGallows> And i cant fix it please help
#3823 [10:38] <PIKSPIKE> hallo
#3824 [10:38] <Galaxy_2Alex> StevieGallows, What Keyboard are you using?
#3825 [10:38] <Galaxy_2Alex> PIKSPIKE, Hello.
#3826 [10:38] <StevieGallows> Galaxy_2Alex: An acer
#3827 [10:39] <StevieGallows> This started to happen recently. never happened before
#3828 [10:39] <Galaxy_2Alex> StevieGallows, It may be an issue with the keyboard then. Do you have another keyboard you can try?
#3829 [10:39] * LawroBossGuy [LawroBossGuy@notlogged] has quit. (Ping timeout: 180 seconds)
#3830 [10:39] <JamesTheGamer> An unexpected issue occured and the game has crashed. same message. I relogged to.
#3831 [10:39] <StevieGallows> No, i dont. But i searched online and some people have had the same issue.
#3832 [10:39] * agnes79r [agnes79r@notlogged] has joined #minecrafthelp
#3833 [10:39] <PIKSPIKE> my minecraft when i will start it he says you cant save dis can where help me please ????
#3834 [10:39] <Galaxy_2Alex> ??> JamesTheGamer launcher/new/log
#3835 [10:39] <Absol> JamesTheGamer: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#3836 [10:40] <Galaxy_2Alex> JamesTheGamer, Copy the log after the game crashed.
#3837 [10:40] <MajGenRelativity> StevieGallows, unfortunately, it's probably your keyboard
#3838 [10:40] <MajGenRelativity> how long have you had it?
#3839 [10:40] <StevieGallows> But this never happened before
#3840 [10:40] <Galaxy_2Alex> PIKSPIKE, What is the exact error message?
#3841 [10:40] <MajGenRelativity> your keyboard probably wasn't breaking before :)
#3842 [10:40] <PIKSPIKE> ist hier jemand deutsch
#3843 [10:40] <PIKSPIKE> ?
#3844 [10:40] <Galaxy_2Alex> ??> PIKSPIKE lang/de
#3845 [10:40] <Absol> PIKSPIKE: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#3846 [10:40] * Quau [Quau@notlogged] has joined #minecrafthelp
#3847 [10:40] * Miyazur17 [Miyazur17@notlogged] has joined #minecrafthelp
#3848 [10:40] <StevieGallows> I swear this isnt my keyboard. Its a software issue... Anything else i can try?
#3849 [10:40] * opi [opi@notlogged] has joined #minecrafthelp
#3850 [10:41] <Quau> it pops up with/ Unable to locate java runtime
#3851 [10:41] <Quau> it pops up with/ Unable to locate java runtime
#3852 [10:41] * Miyazur17 [Miyazur17@notlogged] has left #minecrafthelp
#3853 [10:41] <MajGenRelativity> have you tested those keys with other software?
#3854 [10:41] <Quau> it pops up with/ Unable to locate java runtime
#3855 [10:41] <StevieGallows> Yeah. It works fine.
#3856 [10:41] <Quau> it pops up with/ Unable to locate java runtime
#3857 [10:41] <JamesTheGamer> Can't keep up! Did the system time change, or is the server overloaded? Running 4237ms behind, skipping 84 tick(s)
#3858 [10:41] * jimaras1299 [jimaras1299@notlogged] has joined #minecrafthelp
#3859 [10:41] <Galaxy_2Alex> Quau, Launcher Options > Advanced Settings: On > Any Instance turn off this: http://i.imgur.com/XV4hUkw.png
#3860 [10:41] <agnes79r> There comes mail to restarting questions
#3861 [10:41] * GamerAslam [GamerAslam@notlogged] has quit. (Quit: Web client closed)
#3862 [10:41] <Pablito> Hey agalaxy2alex ty for your help , it works now!!
#3863 [10:41] * Jari20 [Jari20@notlogged] has joined #minecrafthelp
#3864 [10:42] * hikinaround [hikinaround@notlogged] has quit. (Ping timeout: 180 seconds)
#3865 [10:42] <Galaxy_2Alex> JamesTheGamer, The FULL log please, follow the instruction from the page Absol gave you.
#3866 [10:42] <Galaxy_2Alex> agnes79r, Sorry?
#3867 [10:42] <JamesTheGamer> 11:40:23 launcher Preparing to launch minecraft client for 1.11.2 11:40:24 launcher Checking installations. 11:40:24 launcher Minecraft client 1.11.2 is ready to start. 11:40:24 launcher Starting! 11:40:24 launcher Using default game log configuration client-1.7.xml (outputs XML) 11:40:27 bes Setting user: Jameshall 11:40:30 beu Skipping bad option: lastServer: 11:40:30 bes LWJGL Version: 2.9.4 11:40:30 cae Reloading ResourceM
#3868 [10:42] <Galaxy_2Alex> Pablito, You're welcome, have a nice day.
#3869 [10:42] <StevieGallows> Whatever ill figure it out myself. Thanks anyways.
#3870 [10:42] <Pablito> you 2
#3871 [10:42] <Galaxy_2Alex> JamesTheGamer, Follow the instructions.
#3872 [10:42] * StevieGallows [StevieGallows@notlogged] has quit. (Quit: Web client closed)
#3873 [10:42] * ToriBeAkwatd [ToriBeAkwatd@notlogged] has joined #minecrafthelp
#3874 [10:42] <PIKSPIKE> So I have a server running over 1.11.2 and when I want to start minecraft stands there The downloaded file could not be saved. Cs_cz.lang can you help me what can I do
#3875 [10:43] <Galaxy_2Alex> ??> PIKSPIKE av/bytefence
#3876 [10:43] <Absol> PIKSPIKE: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3877 [10:43] <agnes79r> What can I do to restart the challenge questions to login.
#3878 [10:43] <Jari20> Hello, I hope someone can help me. (I'm from the Netherlands, so excuse my faults). We have donloaded Minecraft and when we press play, it load for one hour and even then it won't start. Does anyone know what I can do to fix this.
#3879 [10:43] * Quau [Quau@notlogged] has quit. (Client Quit)
#3880 [10:43] <JamesTheGamer> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 11:40:23 launcher Preparing to launch minecraft client for 1.11.2 11:40:24 launcher Checking installations. 11:40:24 launcher Minecraft client 1.11.2 is ready to start. 11:40:24 launcher Starting! 11:40:24 launcher Using default game log configuration client-1.7.xml (outputs XML) 11:40:27 bes Setting use
#3881 [10:43] <ToriBeAkwatd> When i try to open the new 1.11.2 launcher It says "Error this file could not be reached"
#3882 [10:43] <Galaxy_2Alex> JamesTheGamer, No. Please give us the link to the paste!
#3883 [10:44] <Galaxy_2Alex> agnes79r, Check this page: https://help.mojang.com/customer/en/portal/articles/797301-account-security-questions
#3884 [10:44] <Galaxy_2Alex> JamesTheGamer, Does it give you any error message?
#3885 [10:44] <JamesTheGamer> http://paste.ubuntu.com/23974919/
#3886 [10:44] <PIKSPIKE> Galaxy Two Alex i have windows 7
#3887 [10:44] <Galaxy_2Alex> ToriBeAkwatd, What is the exact error message?
#3888 [10:44] <Galaxy_2Alex> JamesTheGamer, Does it give you any error message?
#3889 [10:44] <Galaxy_2Alex> whoops
#3890 [10:44] <Galaxy_2Alex> sorrs
#3891 [10:44] <Galaxy_2Alex> Jari20, Does it give you any error message?
#3892 [10:44] <ToriBeAkwatd> Error Unable to svae br_Fr.lang
#3893 [10:44] <Galaxy_2Alex> JamesTheGamer, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#3894 [10:44] <Galaxy_2Alex> ??> ToriBeAkwatd av/bytefence
#3895 [10:44] <Absol> ToriBeAkwatd: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3896 [10:45] * theman [theman@notlogged] has joined #minecrafthelp
#3897 [10:45] <MajGenRelativity> Nvidia drivers are breaking MC again?
#3898 [10:45] * opi [opi@notlogged] has quit. (Client Quit)
#3899 [10:45] * theman [theman@notlogged] has quit. (Client Quit)
#3900 [10:45] <PIKSPIKE> i have windows 7
#3901 [10:45] * Quau [Quau@notlogged] has joined #minecrafthelp
#3902 [10:45] * MajGenRelativity remembers the epic Nvidia moments of Mianite
#3902 [10:45] <Jari20> @Galaxy No it's only prepairing. Nothing further. It says nothing..
#3903 [10:45] * iTerminatorZ [iTerminatorZ@notlogged] has joined #minecrafthelp
#3904 [10:45] * jimaras1299 [jimaras1299@notlogged] has quit. (Ping timeout: 180 seconds)
#3905 [10:45] <Galaxy_2Alex> ??> PIKSPIKE av/bytefence
#3906 [10:45] <iTerminatorZ> HELP
#3907 [10:45] <Absol> PIKSPIKE: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3908 [10:45] <Galaxy_2Alex> PIKSPIKE, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#3909 [10:45] * elv [elv@notlogged] has joined #minecrafthelp
#3910 [10:45] <iTerminatorZ> cAN SOME 1 HELP ME?
#3911 [10:45] <Quau> Unable to save download. twitch-platform-5.16-natives-windows-32.jar / / it pops up wit this now
#3912 [10:46] * Pablito [Pablito@notlogged] has quit. (Ping timeout: 180 seconds)
#3913 [10:46] <Galaxy_2Alex> iTerminatorZ, If you stop screaming.
#3914 [10:46] <Galaxy_2Alex> ??> Quau av/bytefence
#3915 [10:46] <Absol> Quau: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3916 [10:46] <iTerminatorZ> Ok but
#3917 [10:46] <Quau> nope
#3918 [10:46] <MajGenRelativity> iTerminatorZ, what are you having trouble with?
#3919 [10:46] * agnes79r [agnes79r@notlogged] has quit. (Quit: Web client closed)
#3920 [10:46] <iTerminatorZ> In the morning was nice guy
#3921 [10:46] <iTerminatorZ> O buy
#3922 [10:46] * Miguelop [Miguelop@notlogged] has quit. (Ping timeout: 180 seconds)
#3923 [10:46] <iTerminatorZ> A
#3924 [10:46] <elv> My account isn't working
#3925 [10:46] <iTerminatorZ> Wait
#3926 [10:46] <Galaxy_2Alex> elv, In what way?
#3927 [10:46] <iTerminatorZ> I cant start my minecraft
#3928 [10:46] * Need_Help [Need_Help@notlogged] has quit. (Quit: Web client closed)
#3929 [10:46] <iTerminatorZ> It opens
#3930 [10:46] <ToriBeAkwatd> I just cheked my folder i dont have that downloaded
#3931 [10:46] <iTerminatorZ> But not launches
#3932 [10:46] * PIKSPIKE [PIKSPIKE@notlogged] has quit. (Quit: Web client closed)
#3933 [10:46] <elv> me neither
#3934 [10:46] <iTerminatorZ> Sort crash
#3935 [10:47] <Galaxy_2Alex> iTerminatorZ, Does it give you any error message?
#3936 [10:47] <iTerminatorZ> I tried java reinstall
#3937 [10:47] <iTerminatorZ> .mincraft remove
#3938 [10:47] <iTerminatorZ> Yes
#3939 [10:47] <iTerminatorZ> NO
#3940 [10:47] <Galaxy_2Alex> ??> ToriBeAkwatd tools/hjt
#3941 [10:47] <Absol> ToriBeAkwatd: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#3942 [10:47] <Absol> ToriBeAkwatd: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3943 [10:47] <Galaxy_2Alex> ??> iTerminatorZ scold/\n
#3944 [10:47] <Absol> iTerminatorZ: The Enter key is not a comma. Please don't flood the channel with many lines of just two or three words each. Learn how to use complete sentences and commas.
#3945 [10:47] <iTerminatorZ> bUT THe loggs mabye help
#3946 [10:47] * NickCactus123 [NickCactus123@notlogged] has joined #minecrafthelp
#3947 [10:47] <Galaxy_2Alex> iTerminatorZ, Yes, please give us the log.
#3948 [10:47] <elv> just my login doesn't work
#3949 [10:47] <Quau> Unable to save download. twitch-platform-5.16-natives-windows-32.jar / / it pops up wit this now
#3950 [10:47] <iTerminatorZ> Ok
#3951 [10:47] <Galaxy_2Alex> elv, What does it say when you try to log in.
#3952 [10:47] <iTerminatorZ> And i did my pc to fabricated settings
#3953 [10:47] <Galaxy_2Alex> ??> Quau av/bytefence
#3954 [10:47] <Absol> Quau: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#3955 [10:47] <iTerminatorZ> It worked just for 1 time
#3956 [10:47] <Galaxy_2Alex> Quau, Please actually read the instructions
#3957 [10:47] <iTerminatorZ> And it stupid
#3958 [10:47] <iTerminatorZ> So that didnt work either
#3959 [10:48] <elv> that it's a wrong password but i haven't changed it
#3960 [10:48] <iTerminatorZ> I will send loggs
#3961 [10:48] <Quau> i DONT
#3962 [10:48] <iTerminatorZ> Galaxy
#3963 [10:48] <iTerminatorZ> I got a problem
#3964 [10:48] <iTerminatorZ> The loggs
#3965 [10:48] <Quau> nvm
#3966 [10:48] <Quau> sorry
#3967 [10:48] <Galaxy_2Alex> iTerminatorZ, The Enter key is not a comma. Please don't flood the channel with many lines of just two or three words each. Learn how to use complete sentences and commas.
#3968 [10:48] <Quau> i do
#3969 [10:48] <Quau> i got it from here
#3970 [10:48] <Quau> thx
#3971 [10:48] <ToriBeAkwatd> Thanks ! I got my game working
#3972 [10:48] * Quau [Quau@notlogged] has quit. (Client Quit)
#3973 [10:48] <Galaxy_2Alex> ??> elv login/throttle
#3974 [10:48] <Absol> elv: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3975 [10:48] <Absol> elv: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#3976 [10:49] * lorenzo [lorenzo@notlogged] has joined #minecrafthelp
#3977 [10:49] <Galaxy_2Alex> ??> Jari20 scold/pm
#3978 [10:49] <iTerminatorZ> Galaxy i can im 16 but hmmmmmm i got so many loggs i cant send i not enough space
#3979 [10:49] <Absol> Jari20: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#3980 [10:49] <elv> okay
#3981 [10:49] <Galaxy_2Alex> ??> iTerminatorZ paste
#3982 [10:49] <Absol> iTerminatorZ: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#3983 [10:49] * elv [elv@notlogged] has quit. (Client Quit)
#3984 [10:49] * Alex6135 [Alex6135@notlogged] has quit. (Ping timeout: 180 seconds)
#3985 [10:49] <iTerminatorZ> Paste it al? it wont have all the loggs
#3986 [10:49] <Galaxy_2Alex> Jari20, Known issue, please provide informations about it here: https://bugs.mojang.com/browse/MCL-5646
#3987 [10:49] <iTerminatorZ> ok
#3988 [10:50] <Galaxy_2Alex> iTerminatorZ, Yes, all of it please.
#3989 [10:50] * GabryDark [GabryDark@notlogged] has joined #minecrafthelp
#3990 [10:51] * Hamtoast [Hamtoast@notlogged] has joined #minecrafthelp
#3991 [10:51] <Jari20> @galaxy sory for the pm. Thank you
#3992 [10:51] * GabryDark [GabryDark@notlogged] has quit. (Client Quit)
#3993 [10:51] <iTerminatorZ> http://paste.ubuntu.com/23974966/
#3994 [10:51] <iTerminatorZ> Look
#3995 [10:51] <iTerminatorZ> This loggs
#3996 [10:51] <Galaxy_2Alex> iTerminatorZ, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#3997 [10:51] <iTerminatorZ> I got
#3998 [10:52] * Jamuil [Jamuil@notlogged] has joined #minecrafthelp
#3999 [10:52] <iTerminatorZ> I alreaddy got
#4000 [10:52] <iTerminatorZ> OxD
#4001 [10:52] <iTerminatorZ> Sorry xD
#4002 [10:52] <Galaxy_2Alex> iTerminatorZ, You don't have the Hotfix.
#4003 [10:52] * theman [theman@notlogged] has joined #minecrafthelp
#4004 [10:52] <Jamuil> my computer says that it failed to download my realms file
#4005 [10:52] * echo87 [echo87@notlogged] has quit. (Ping timeout: 180 seconds)
#4006 [10:52] * NRiley200 [NRiley200@notlogged] has joined #minecrafthelp
#4007 [10:52] <theman> my mincraft 1.11.2 can't download
#4008 [10:52] <Galaxy_2Alex> ??> Jamuil av/bytefence
#4009 [10:52] <Jamuil> plz help
#4010 [10:52] * mero [mero@notlogged] has joined #minecrafthelp
#4011 [10:52] <Absol> Jamuil: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#4012 [10:52] <Jamuil> ok
#4013 [10:52] <Galaxy_2Alex> theman, Does it give you any error message?
#4014 [10:52] <Jamuil> thank you SO much!!!!
#4015 [10:52] <theman> yea
#4016 [10:53] * itzz_stef [itzz_stef@notlogged] has joined #minecrafthelp
#4017 [10:53] <iTerminatorZ> Need to dienstall
#4018 [10:53] * mustafa [mustafa@notlogged] has joined #minecrafthelp
#4019 [10:53] * Jamuil [Jamuil@notlogged] has quit. (Client Quit)
#4020 [10:53] <Galaxy_2Alex> theman, What error message?
#4021 [10:53] * mero [mero@notlogged] has quit. (Client Quit)
#4022 [10:53] * mero [mero@notlogged] has quit. (Client Quit)
#4023 [10:53] * itzz_stef [itzz_stef@notlogged] has left #minecrafthelp
#4024 [10:53] <NRiley200> i can not open minecraft its "unable to create directory" this is the details. "Unable to create directory. Error details: The system cannot find the path specified Filename on disk: userinit.exe Loaded upgrade id: 1802696293 Using old launcher as we're not in the rollout. Launcher jar is up to date with hash d0603470df7a677540642656d065788d8d64bed2 Check Path: C:/Program Files (x86)\Minecraft Native Launcher Version: 1234 Operati
#4025 [10:54] <Galaxy_2Alex> NRiley200, Please put the full log onto:
#4026 [10:54] <Galaxy_2Alex> ??> NRiley200 paste
#4027 [10:54] <Absol> NRiley200: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#4028 [10:54] * zachyzach [zachyzach@notlogged] has joined #minecrafthelp
#4029 [10:54] * _Neext [_Neext@notlogged] has joined #minecrafthelp
#4030 [10:54] <_Neext> Algum ajudante?
#4031 [10:54] <_Neext> Estou bugado
#4032 [10:54] <theman> "unable to save download fil_ph.lang"
#4033 [10:54] * lorenzo [lorenzo@notlogged] has quit. (Quit: Web client closed)
#4034 [10:54] <_Neext> Não consigo entrar no mine.
#4035 [10:55] <Galaxy_2Alex> _Neext, English please.
#4036 [10:55] <Galaxy_2Alex> ??> theman av/bytefence
#4037 [10:55] <Absol> theman: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#4038 [10:55] <_Neext> Ok, one moment
#4039 [10:55] <_Neext> I will open google translate
#4040 [10:55] <theman> what is that
#4041 [10:55] * Jari20 [Jari20@notlogged] has quit. (Quit: Web client closed)
#4042 [10:55] * Jari20 [Jari20@notlogged] has quit. (Quit: Web client closed)
#4043 [10:55] * mustafa [mustafa@notlogged] has left #minecrafthelp
#4044 [10:55] <_Neext> My english don't good
#4045 [10:55] <Galaxy_2Alex> theman, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#4046 [10:55] <NRiley200> i dont understand how to paste the whole thing
#4047 [10:55] <iTerminatorZ> galaxy and absol
#4048 [10:55] <Galaxy_2Alex> _Neext, Use a translator then.
#4049 [10:55] <iTerminatorZ> Thnx
#4050 [10:55] <iTerminatorZ> <3
#4051 [10:55] <Galaxy_2Alex> ??> NRiley200 win/edit
#4052 [10:55] <Absol> NRiley200: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#4053 [10:56] * mustafa [mustafa@notlogged] has joined #minecrafthelp
#4054 [10:56] <NRiley200> Error details: The system cannot find the path specified Filename on disk: userinit.exe Loaded upgrade id: 1802696293 Using old launcher as we're not in the rollout. Launcher jar is up to date with hash d0603470df7a677540642656d065788d8d64bed2 Check Path: C:/Program Files (x86)\Minecraft Native Launcher Version: 1234 Operating System: Windows 10 Home Application Hash: 7dbb83a4ffb116a3c37230ec727e30298990c365 Application Data direc
#4055 [10:56] <mustafa> i need help
#4056 [10:56] <iTerminatorZ> I gonna buy for honor later :D
#4057 [10:56] <Galaxy_2Alex> ??> paste
#4058 [10:56] <mustafa> i am struggling to make an account
#4059 [10:56] <Galaxy_2Alex> ??> NRiley200 paste
#4060 [10:56] <Absol> NRiley200: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#4061 [10:56] <_Neext> When I start the minecraft launcher it stops the respondent and closes alone
#4062 [10:56] <NRiley200> i can only paste so much
#4063 [10:56] <Galaxy_2Alex> NRiley200, Please read what Absol told you!
#4064 [10:56] <iTerminatorZ> I like to support minecraft i bought 4 accs
#4065 [10:56] <Galaxy_2Alex> mustafa, What does it say when you try?
#4066 [10:56] * aleksandar [aleksandar@notlogged] has joined #minecrafthelp
#4067 [10:56] <_Neext> When I start the minecraft launcher it stops the respondent and closes alone
#4068 [10:57] <_Neext> When I start the minecraft launcher it stops the respondent and closes alone
#4069 [10:57] <mustafa> so i live in UK and the zip code dont work
#4070 [10:57] <NRiley200> http://paste.ubuntu.com/23975018/
#4071 [10:57] <Galaxy_2Alex> ??> _Neext scold/spam
#4072 [10:57] <Galaxy_2Alex> ??> _Neext scold/repeat
#4073 [10:57] <Absol> _Neext: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#4074 [10:57] <Absol> _Neext: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#4075 [10:57] <mustafa> i tried post code didnt work either
#4076 [10:57] <Galaxy_2Alex> mustafa, Just don't enter it at all
#4077 [10:57] * aleksandar [aleksandar@notlogged] has quit. (Client Quit)
#4078 [10:57] <Galaxy_2Alex> mustafa, I don't think it is a required field.
#4079 [10:57] * ahmed [ahmed@notlogged] has joined #minecrafthelp
#4080 [10:57] <mustafa> ??? what do you mean
#4081 [10:57] <mustafa> ??? what do you mean
#4082 [10:57] * ahmed [ahmed@notlogged] has left #minecrafthelp
#4083 [10:58] <iTerminatorZ> Galaxy?
#4084 [10:58] <Galaxy_2Alex> ??> NRiley200 win/reinst
#4085 [10:58] <Absol> NRiley200: You may need to reinstall the locally installed files that Minecraft puts into place.
#4086 [10:58] <iTerminatorZ> Do i need to deinstall
#4087 [10:58] <Absol> NRiley200: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4088 [10:58] <_Neext> Can someone help me please?
#4089 [10:58] <iTerminatorZ> The old program
#4090 [10:58] <Galaxy_2Alex> mustafa, What part of the account creation is it you are sutck on?
#4091 [10:58] * MClauva123HD [MClauva123HD@notlogged] has quit. (Quit: Web client closed)
#4092 [10:58] <NRiley200> i have reinstall windows?
#4093 [10:58] <Galaxy_2Alex> iTerminatorZ, No.
#4094 [10:58] <Galaxy_2Alex> NRiley200, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#4095 [10:58] <mustafa> billing
#4096 [10:58] * PinkSnapple [PinkSnapple@notlogged] has joined #minecrafthelp
#4097 [10:58] <iTerminatorZ> I did
#4098 [10:58] <iTerminatorZ> wHOOPS
#4099 [10:58] * zachyzach_ [zachyzach_@notlogged] has joined #minecrafthelp
#4100 [10:58] * Plexaro [Plexaro@notlogged] has joined #minecrafthelp
#4101 [10:58] <NRiley200> ok thank you
#4102 [10:58] <iTerminatorZ> And i fuckt up?
#4103 [10:58] <Absol> iTerminatorZ: Please keep it civil
#4104 [10:58] <Galaxy_2Alex> mustafa, Have you tried different post code formats?
#4105 [10:58] <zachyzach_> Can I please have help?
#4106 [10:58] <mustafa> i have tried 3 cards it says error
#4107 [10:58] <Galaxy_2Alex> zachyzach_, What is it you need help with?
#4108 [10:58] <mustafa> yes
#4109 [10:59] <Plexaro> hello?
#4110 [10:59] <_Neext> Can someone help me please?
#4111 [10:59] <zachyzach_> I want to downlode
#4112 [10:59] <PinkSnapple> ik both my password and email is correct but its still saying one is incorrect i even tried to change password multiple times still the say reply
#4113 [10:59] * MClauva123HD [MClauva123HD@notlogged] has joined #minecrafthelp
#4114 [10:59] * jake__ [jake__@notlogged] has joined #minecrafthelp
#4115 [10:59] <zachyzach_> forge
#4116 [10:59] <zachyzach_> but
#4117 [10:59] <Galaxy_2Alex> mustafa, Does it specifically say error because the post code is wrongly formatted or what error does it give you?
#4118 [10:59] <Plexaro> Who won is a supporter?
#4119 [10:59] <_Neext> Can someone help me please?
#4120 [10:59] <Galaxy_2Alex> zachyzach_, We do not help with mods.
#4121 [10:59] <zachyzach_> the new laucher is efecting it
#4122 [10:59] <Galaxy_2Alex> Plexaro, What can we help you with?
#4123 [10:59] <Galaxy_2Alex> ??> PinkSnapple login/throttle
#4124 [10:59] <zachyzach_> how about with forge?
#4125 [10:59] <Absol> PinkSnapple: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4126 [10:59] <Absol> PinkSnapple: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#4127 [10:59] * iTerminatorZ [iTerminatorZ@notlogged] has quit. (Quit: Web client closed)
#4128 [10:59] <Plexaro> I need help
#4129 [10:59] <Galaxy_2Alex> zachyzach_, Forge is a mod.
#4130 [10:59] * chancexfire [chancexfire@notlogged] has joined #minecrafthelp
#4131 [10:59] <Galaxy_2Alex> Plexaro, What with?
#4132 [10:59] <mustafa> RROR PLACING ORDER An error occurred while placing order, please verify credit card info and try again
#4133 [10:59] <chancexfire> helo
#4134 [10:59] <Galaxy_2Alex> _Neext, Reinstall the launcher.
#4135 [10:59] <Plexaro> my new mc launcher dont get started
#4136 [10:59] <zachyzach_> are you able to figer it out please
#4137 [11:00] <mustafa> thats what it show
#4138 [11:00] * Hamtoast [Hamtoast@notlogged] has quit. (Ping timeout: 180 seconds)
#4139 [11:00] <Galaxy_2Alex> mustafa, You will need to check with your bank if you card allows international transactions.
#4140 [11:00] <chancexfire> um...
#4141 [11:00] <Galaxy_2Alex> chancexfire, Hello.
#4142 [11:00] <Galaxy_2Alex> Plexaro, Does it give you an error message?
#4143 [11:00] <zachyzach_> Please help
#4144 [11:00] <chancexfire> my minecraft wornt work
#4145 [11:00] <MajGenRelativity> zachyzach_, forge has its own IRC channel
#4146 [11:00] <Galaxy_2Alex> zachyzach_, No, we cannot help with issues with mods.
#4147 [11:00] <theman> how do you renstal the loncher
#4148 [11:00] <mustafa> it does i have recently made another one and it used to work
#4149 [11:00] <MajGenRelativity> I believe it is #minecraftforge
#4150 [11:00] * laaal27 [laaal27@notlogged] has joined #minecrafthelp
#4151 [11:00] <Plexaro> my new mc launcher dont get started
#4152 [11:00] <Galaxy_2Alex> chancexfire, What happens when you try to runit?
#4153 [11:00] <chancexfire> it says that its an error unable to save download ast_es.lang
#4154 [11:00] <zachyzach_> Is it chat
#4155 [11:00] <Galaxy_2Alex> Plexaro, Any error message?
#4156 [11:00] <Plexaro> jeay
#4157 [11:00] <zachyzach_> chat*
#4158 [11:00] <Plexaro> jeah
#4159 [11:00] <chancexfire> it says that its an error unable to save download ast_es.lang
#4160 [11:00] * BMaster [BMaster@notlogged] has joined #minecrafthelp
#4161 [11:00] <Galaxy_2Alex> ??> chancexfire av/bytefence
#4162 [11:00] <MajGenRelativity> zachyzach_, yes
#4163 [11:00] <Absol> chancexfire: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#4164 [11:01] <zachyzach_> ok can you send me the link?
#4165 [11:01] <Plexaro> Fehler-Details: Das System kann den angegebenen Pfad nicht finden Dateiname: javaw.exe Pfad: C:/Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Existiert: false
#4166 [11:01] <chancexfire> okay thank u i will try to see if it will work
#4167 [11:01] * Wow23 [Wow23@notlogged] has joined #minecrafthelp
#4168 [11:01] <laaal27> laaal27 1.11.2 wont install
#4169 [11:01] <zachyzach_> can you send me the link?
#4170 [11:01] <theman> same
#4171 [11:01] <Wow23> @Galaxy_2Alex I have uninstalled ESET but it's still not working
#4172 [11:01] <Galaxy_2Alex> Plexaro, With advanced settings on, make sure this is turned off: http://i.imgur.com/IjaRdg4.png
#4173 [11:01] <mustafa> i have made another account that works now i want to make for my bro it doesnt work
#4174 [11:01] * PinkSnapple [PinkSnapple@notlogged] has quit. (Client Quit)
#4175 [11:02] <Galaxy_2Alex> mustafa, Make sure the data is exactly the same.
#4176 [11:02] <MajGenRelativity> zachyzach_, it's the #minecraftforge channel
#4177 [11:02] <Galaxy_2Alex> laaal27, What happens when you try?
#4178 [11:02] <MajGenRelativity> you have to join that from your IRC client
#4179 [11:02] <zachyzach> can somone send me the forge chat?
#4180 [11:02] <Galaxy_2Alex> theman, What happens when you try?
#4181 [11:02] <Wow23> I have uninstalled Eset but it's still not working Galaxy
#4182 [11:02] * jake__ [jake__@notlogged] has quit. (Ping timeout: 180 seconds)
#4183 [11:02] <mustafa> i have checked every single number but i think there is a postal code problem
#4184 [11:02] <MajGenRelativity> zachyzach, in your client, type /join #minecraftforge
#4185 [11:02] <MajGenRelativity> your IRC client
#4186 [11:02] <Galaxy_2Alex> ??> Wow23 av/malwarebytes
#4187 [11:02] <BMaster> when i try to join s server any server it says java.lang.NullPointerExcepton what do i do?
#4188 [11:02] <Absol> Wow23: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#4189 [11:02] <Absol> Wow23: Download it here: http://www.malwarebytes.org/
#4190 [11:02] <mustafa> i am from UK maybe thats why??
#4191 [11:02] <Wow23> @Galaxy_2Alex I already did that
#4192 [11:02] <Galaxy_2Alex> mustafa, The issue is that your card is not being accepted.
#4193 [11:02] <zachyzach> #minecraftforge
#4194 [11:02] <JamesTheGamer> Galaxy_2Alex both of the graphics drivers say that they are incompatible with my windows 7.
#4195 [11:03] <Wow23> Did it 2 times galaxy
#4196 [11:03] <zachyzach> #minecraftforge
#4197 [11:03] <MajGenRelativity> zachyzach, you gotta do the /join first
#4198 [11:03] <Galaxy_2Alex> JamesTheGamer, Did you download the ones for Windows 7?
#4199 [11:03] <BMaster> when i try to join s server any server it says java.lang.NullPointerExcepton what do i do?
#4200 [11:03] <MajGenRelativity> zachyzach, /join #minecraftforge
#4201 [11:03] <JamesTheGamer> yes
#4202 [11:03] <Galaxy_2Alex> Wow23, New HJT log please.
#4203 [11:03] <Wow23> Coming
#4204 [11:03] <Galaxy_2Alex> ??> JamesTheGamer win/dxdiag
#4205 [11:03] <Absol> JamesTheGamer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4206 [11:03] <BMaster> when i try to join s server any server it says java.lang.NullPointerExcepton what do i do?
#4207 [11:03] <Plexaro> Galaxy_2Alex: it is off
#4208 [11:03] * Cortana1310 [Cortana1310@notlogged] has joined #minecrafthelp
#4209 [11:04] <Galaxy_2Alex> ??> BMaster launcher/relog
#4210 [11:04] <Absol> BMaster: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#4211 [11:04] <Plexaro> http://prntscr.com/e7fcyy
#4212 [11:04] <theman> it sais error unabl to downloadfr_ca.lang
#4213 [11:04] <laaal27> dont know what do to cos 1.11.2 wont install and it wont tell me why
#4214 [11:04] <Galaxy_2Alex> ??> Plexaro win/reinst
#4215 [11:04] <Absol> Plexaro: You may need to reinstall the locally installed files that Minecraft puts into place.
#4216 [11:04] <Absol> Plexaro: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4217 [11:04] <Galaxy_2Alex> ??> theman av/bytefence
#4218 [11:04] <Absol> theman: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#4219 [11:04] <Wow23> Galaxy_2Alex https://paste.ubuntu.com/23975054/
#4220 [11:04] * echo87 [echo87@notlogged] has joined #minecrafthelp
#4221 [11:04] <Wow23> that
#4222 [11:04] <BMaster> thankyou
#4223 [11:04] <Galaxy_2Alex> laaal27, Does it give you an error message?
#4224 [11:04] * zachyzach [zachyzach@notlogged] has quit. (Quit: Web client closed)
#4225 [11:04] * cascais15 [cascais15@notlogged] has joined #minecrafthelp
#4226 [11:04] * echo87 [echo87@notlogged] has quit. (Client Quit)
#4227 [11:04] <Plexaro> i have reinstall it 10 times
#4228 [11:04] <_Neext> Can someone help me please?
#4229 [11:04] <cascais15> Game crashed
#4230 [11:05] <Wow23> https://paste.ubuntu.com/23975054/ galaxy
#4231 [11:05] <Galaxy_2Alex> Plexaro, Reinstall the launcher using the installation file from minecraft.net
#4232 [11:05] <Galaxy_2Alex> _Neext, Have you reinstalled your game?
#4233 [11:05] <Plexaro> jas
#4234 [11:05] <Galaxy_2Alex> cascais15, What is the crash report?
#4235 [11:05] <Plexaro> 2 times
#4236 [11:05] <theman> agen what is av/bytefence, also your name is red when you talk to me
#4237 [11:05] <Cortana1310> it doesnt save the new files from the new launcher how to fix that ?
#4238 [11:05] <Galaxy_2Alex> Plexaro, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#4239 [11:05] <Galaxy_2Alex> theman, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#4240 [11:05] <Galaxy_2Alex> Cortana1310, What is the exact error message?
#4241 [11:06] <BMaster> OMG thankyou it worked
#4242 [11:06] <JamesTheGamer> Absol http://paste.ubuntu.com/23975064/
#4243 [11:06] <Cortana1310> the downloaded file can not be saved
#4244 [11:06] <_Neext> Galaxy_2Alex, yes.
#4245 [11:06] <Wow23> https://paste.ubuntu.com/23975054/ galaxy...
#4246 [11:06] <Plexaro> Galaxy_2Alex, Thx but what to do now?
#4247 [11:06] <Galaxy_2Alex> JamesTheGamer, One moment.
#4248 [11:06] <Galaxy_2Alex> Cortana1310, Does it mention any file names?
#4249 [11:06] * cinnasnow [cinnasnow@notlogged] has joined #minecrafthelp
#4250 [11:07] <Galaxy_2Alex> _Neext, What is your exact issue?
#4251 [11:07] * JannottiX [JannottiX@notlogged] has joined #minecrafthelp
#4252 [11:07] <_Neext> I have reinstalled the game but always keeps on responding and closes alone, I do not know what this problem is.
#4253 [11:07] <cascais15> Did not work
#4254 [11:07] <Galaxy_2Alex> Plexaro, Reinstall the launcher.
#4255 [11:07] <Cortana1310> yes en_gb.lang
#4256 [11:07] <Galaxy_2Alex> ??> Cortana1310 av/bytefence
#4257 [11:07] <Absol> Cortana1310: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#4258 [11:07] <_Neext> Galaxy_2Alex, I have reinstalled the game but always keeps on responding and closes alone, I do not know what this problem is.
#4259 [11:07] * httpjnn [httpjnn@notlogged] has joined #minecrafthelp
#4260 [11:07] <theman> Absol my mincraft will not downlaowd and is sais unable to save download fr_fr.lang
#4261 [11:07] <Cortana1310> thanks
#4262 [11:07] <httpjnn> help me
#4263 [11:07] <Galaxy_2Alex> cascais15, What is your crash report?
#4264 [11:08] * ToriBeAkwatd [ToriBeAkwatd@notlogged] has quit. (Ping timeout: 180 seconds)
#4265 [11:08] <Galaxy_2Alex> ??> theman av/bytefence
#4266 [11:08] <Absol> theman: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#4267 [11:08] <Wow23> Galaxy_2Alex here is my ubuntu file... https://paste.ubuntu.com/23975054/
#4268 [11:08] <Galaxy_2Alex> httpjnn, What is your issue.
#4269 [11:08] <httpjnn> f*ck the new launcher.
#4270 [11:08] <cascais15> Is already and still does not work
#4271 [11:08] <Galaxy_2Alex> Wow23, What is your issue again? Sorry.
#4272 [11:08] <cinnasnow> i recently got a windows 10 laptop and wehn i try to reinstall the new update it says "cannot download (insert certain item)." i tried reinstalling it and it still doesn't work.
#4273 [11:08] <Galaxy_2Alex> cascais15, I don't see it, you need to post it in here.
#4274 [11:08] <Galaxy_2Alex> cinnasnow, Does it mention any file name?
#4275 [11:08] <Wow23> You told me to do a HijackThis scan
#4276 [11:08] <httpjnn> German ? xD
#4277 [11:08] <Galaxy_2Alex> httpjnn, English only.
#4278 [11:08] <httpjnn> Ok :c
#4279 [11:09] * httpjnn [httpjnn@notlogged] has quit. (Client Quit)
#4280 [11:09] * Kaiftw [Kaiftw@notlogged] has joined #minecrafthelp
#4281 [11:09] <cinnasnow> it normally starts with hit, so i press okay and ut goes onto another part so like cannot download death cannot download wood etc.
#4282 [11:09] <Plexaro> Galaxy_2Alex: the new launcher is crap.so many people have problems with the new one
#4283 [11:09] <Plexaro> I installed the old one
#4284 [11:09] * Silent [Silent@notlogged] has joined #minecrafthelp
#4285 [11:10] <cascais15> Please help me get minecraft to work
#4286 [11:10] <Wow23> The new launcher messed up my internet appareantly
#4287 [11:10] <cinnasnow> i don't know how to install the new one tho lmao.
#4288 [11:10] <JannottiX> I have a problem
#4289 [11:10] * tenif [tenif@notlogged] has joined #minecrafthelp
#4290 [11:10] <JannottiX> My minecrat is crashing
#4291 [11:10] <Galaxy_2Alex> cinnasnow, What is the exact error message?
#4292 [11:10] * Kaiftw [Kaiftw@notlogged] has quit. (Client Quit)
#4293 [11:10] <theman> what would hapen if I wated 1 month and minecraft stil will not download
#4294 [11:10] <Galaxy_2Alex> cascais15, Where is your crash log?
#4295 [11:10] <_Neext> Galaxy_2Alex, I have reinstalled the game but always keeps on responding and closes alone, I do not know what this problem is.
#4296 [11:10] <Wow23> Galaxy still waiting...
#4297 [11:10] * byzeros [byzeros@notlogged] has joined #minecrafthelp
#4298 [11:10] * Plexaro [Plexaro@notlogged] has quit. (Quit: Web client closed)
#4299 [11:10] <Galaxy_2Alex> Wow23, Your issue requires more attention than I can currently give, sorry.
#4300 [11:10] <Wow23> So then what do I do?
#4301 [11:11] <cinnasnow> at the moment it says "unable to save download. hit2.ogg"
#4302 [11:11] <Galaxy_2Alex> JannottiX, What is the error log?
#4303 [11:11] <Galaxy_2Alex> ??> cinnasnow av/bytefence
#4304 [11:11] <Absol> cinnasnow: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#4305 [11:11] <JannottiX> http://paste.ubuntu.com/23975216/
#4306 [11:11] <cascais15> It's not when I start the game.
#4307 [11:11] <zachyzach_> Hello?
#4308 [11:11] * byzeros [byzeros@notlogged] has quit. (Client Quit)
#4309 [11:11] <Galaxy_2Alex> JannottiX, AVG is currently causing issues.
#4310 [11:11] <Silent> Hi how do i fix this?Unable to save download. lv_lv.lang Name: lv_lv.lang URL: http://resources.download.minecraft.net/11/114710d77ce8635218e5616cdc065f78e38f6e61 Error details: Attempting to move successful download to C:/Users\Joshua\AppData\Roaming\.minecraft\assets\objects\11/114710d77ce8635218e5616cdc065f78e38f6e61 The process cannot access the file because it is being used by another process Filename on disk: 562a-fc45-4611-8
#4311 [11:11] <zachyzach_> I need helo again
#4312 [11:11] <Galaxy_2Alex> cascais15, What does it say when it crashes?
#4313 [11:11] <Galaxy_2Alex> zachyzach_, What do you need help with?
#4314 [11:11] <Galaxy_2Alex> ??> Silent av/bytefence
#4315 [11:11] <Absol> Silent: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#4316 [11:11] <cascais15> yes
#4317 [11:11] <zachyzach_> I want to go to the forge chat
#4318 [11:12] <zachyzach_> but it wont let me talk
#4319 [11:12] <Galaxy_2Alex> cascais15, My question was not a yes/no answer.
#4320 [11:12] <JannottiX> My avg isnt on my pc anymore
#4321 [11:12] <JannottiX> I unistalled it
#4322 [11:12] <tenif> when i load or create a world minecraft crashes
#4323 [11:12] <Galaxy_2Alex> JannottiX, It is. Use the removal tool to remove it fully.
#4324 [11:12] <_Neext> Galaxy_2Alex, I have reinstalled the game but always keeps on responding and closes alone, I do not know what this problem is.
#4325 [11:12] * ERICMED [ERICMED@notlogged] has joined #minecrafthelp
#4326 [11:12] <zachyzach_> Hello>
#4327 [11:12] <Galaxy_2Alex> tenif, Disable VBOs in the video settings.
#4328 [11:12] <cascais15> yes no answer
#4329 [11:12] <JannottiX> where I find the removal ???
#4330 [11:12] <zachyzach_> Somone
#4331 [11:12] <Galaxy_2Alex> zachyzach_, Sorry, I cannot help you with that.
#4332 [11:12] * Cortana1310 [Cortana1310@notlogged] has quit. (Quit: Web client closed)
#4333 [11:13] <Galaxy_2Alex> _Neext, Try reinstalling the launcher.
#4334 [11:13] <Galaxy_2Alex> JannottiX, Google it.
#4335 [11:13] * BB_ [BB_@notlogged] has joined #minecrafthelp
#4336 [11:13] <BB_> hello
#4337 [11:13] <Galaxy_2Alex> BB_, Hello.
#4338 [11:13] <_Neext> I already reinstalled, but the problem
#4339 [11:13] * Wow23_ [Wow23_@notlogged] has joined #minecrafthelp
#4340 [11:13] <_Neext> continue
#4341 [11:13] * MClauva123HD [MClauva123HD@notlogged] has quit. (Quit: Web client closed)
#4342 [11:13] <ERICMED> i doawnloaded the simple xray mod and it doesnt wana work with forge
#4343 [11:13] <BB_> my game keeps crashing whenever i try to open the game
#4344 [11:13] <Wow23_> @Galaxy_2Alex I've been waiting here for 15 minutes now
#4345 [11:13] <ERICMED> same
#4346 [11:13] * theman [theman@notlogged] has quit. (Quit: Web client closed)
#4347 [11:13] <Galaxy_2Alex> ??> ERICMED mods
#4348 [11:13] <_Neext> I have reinstalled, but the problem continues
#4349 [11:13] * peanut_ [peanut_@notlogged] has joined #minecrafthelp
#4350 [11:13] <Absol> ERICMED: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4351 [11:14] * Wow23 [Wow23@notlogged] has quit. (Ping timeout: 180 seconds)
#4352 [11:14] <Galaxy_2Alex> BB_, What does it say as a crash?
#4353 [11:14] <ERICMED> yeah and optifine keeps crashing the game
#4354 [11:14] <Silent> Thank you!
#4355 [11:14] * peanut_ [peanut_@notlogged] has quit. (Client Quit)
#4356 [11:14] <tenif> same problem
#4357 [11:14] <ERICMED> i doawnloaded the simple xray mod and it doesnt wana work with forge
#4358 [11:14] * Silent [Silent@notlogged] has quit. (Client Quit)
#4359 [11:14] <Galaxy_2Alex> ERICMED, Please r-e-a-d the messages adressed to you.
#4360 [11:14] <cascais15> my game keeps crashing whenever i try to open the game
#4361 [11:14] <Galaxy_2Alex> ??> ERICMED mods/!
#4362 [11:14] <Absol> ERICMED: We do not support mods. Try using a search engine.
#4363 [11:14] * Devin__ [Devin__@notlogged] has joined #minecrafthelp
#4364 [11:14] <Galaxy_2Alex> cascais15, Do you have a nvidia graphics card?
#4365 [11:14] <ERICMED> ok den
#4366 [11:14] * ERICMED [ERICMED@notlogged] has quit. (Client Quit)
#4367 [11:14] <cascais15> yes
#4368 [11:15] <Galaxy_2Alex> tenif, What is the error message?
#4369 [11:15] <Galaxy_2Alex> cascais15, The latest Nvidia drivers for Windows have an issue that prevents Minecraft from working. You will need to download and install the hotfix found here: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#4370 [11:15] <Wow23_> Galaxy_2Alex! What do I do now! I unninstalled ESET can't still play on multiplayer servers with 1.11
#4371 [11:15] * giftedkids123 [giftedkids123@notlogged] has joined #minecrafthelp
#4372 [11:15] <Devin__> Hello. I'm having some troubles connecting to the minecraft servers and I'm not sure why. Any help would be appreciated.
#4373 [11:15] <Galaxy_2Alex> Wow23_, Run Adwcleaner again.
#4374 [11:15] <Galaxy_2Alex> ??> Devin__ launcher/relog
#4375 [11:15] <Absol> Devin__: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#4376 [11:15] * giftedkids123 [giftedkids123@notlogged] has quit. (Client Quit)
#4377 [11:15] <Wow23_> @Galaxy_2Alex I DID!
#4378 [11:15] <Galaxy_2Alex> Wow23_, Restart your router.
#4379 [11:15] <cinnasnow> thank you!! it's now working. i'll make sure to come back for any future issues!
#4380 [11:15] <Wow23_> I did
#4381 [11:15] <tenif> The game crashed whilst updating screen events Error: java.lang.IllegalStateException: failed to create a child event loop
#4382 [11:16] <darkiceninja> Its FINALLY downloaded. now what?
#4383 [11:16] * JannottiX [JannottiX@notlogged] has quit. (Ping timeout: 180 seconds)
#4384 [11:16] <Galaxy_2Alex> Wow23_, Restart your PC.
#4385 [11:16] <Galaxy_2Alex> darkiceninja, Start it.
#4386 [11:16] <Wow23_> AdwCleaner automatically did!
#4387 [11:16] <Galaxy_2Alex> tenif, What Antivirus program do you have?
#4388 [11:16] <Wow23_> You told me to do another scan of HijackThis and here it is!
#4389 [11:16] <Wow23_> https://paste.ubuntu.com/23975255/
#4390 [11:16] * Ruby_ [Ruby_@notlogged] has joined #minecrafthelp
#4391 [11:16] <Wow23_> I removed eset!
#4392 [11:16] <tenif> avast, already uninstalled and installed
#4393 [11:16] <Galaxy_2Alex> ??> tenif tools/hjt
#4394 [11:16] <Absol> tenif: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#4395 [11:16] <Absol> tenif: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4396 [11:17] * JizzyB [JizzyB@notlogged] has joined #minecrafthelp
#4397 [11:17] * Absol kicked JizzyB from #minecrafthelp (Reason: izzyB :Keep it civilized, you are just a human being)
#4398 [11:17] * Ruby_ [Ruby_@notlogged] has quit. (Client Quit)
#4399 [11:17] <Devin__> Well I'm not sure if it's just the launcher, when I try to login to minecraft.net it also does not allow to login, saying "An error prevented your request from being processed. Please try again."
#4400 [11:17] <Galaxy_2Alex> Wow23_, Could you please try to connect to this Minecraft Server?: mctest.ae97.net
#4401 [11:17] <Galaxy_2Alex> ??> Devin__ tools/hjt
#4402 [11:17] <Absol> Devin__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#4403 [11:17] <Devin__> But I did try it. But it does not work either. Quite the pickle.
#4404 [11:17] <Absol> Devin__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4405 [11:17] <Wow23_> @Galaxy_2Alex can't connect!
#4406 [11:17] * zachyzach [zachyzach@notlogged] has joined #minecrafthelp
#4407 [11:17] * Nystrata [Nystrata@notlogged] has joined #minecrafthelp
#4408 [11:17] <Devin__> Alright
#4409 [11:17] <Galaxy_2Alex> Wow23_, With what error message?
#4410 [11:18] <Wow23_> http://files.enjin.com.s3.amazonaws.com/141893/modules/forum/attachments/Error+Message_1390284261.png
#4411 [11:18] <zachyzach> Can I speak to minecraft forge
#4412 [11:18] <tenif> hijackthis?
#4413 [11:18] <zachyzach> Hello?
#4414 [11:18] <Wow23_> Sorry not that
#4415 [11:18] <Galaxy_2Alex> zachyzach, Please try to use Google for your problem.
#4416 [11:18] <zachyzach> Wheres minecraft forge
#4417 [11:18] <Wow23_> This https://www.google.com/search?q=internal+exception+java.io.ioexception&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjG3cWkxojSAhVL4iYKHbyPBHAQ_AUICSgC&biw=1366&bih=638#imgrc=s27egVCs0IjsyM:
#4418 [11:18] <zachyzach> I did
#4419 [11:18] <zachyzach> where is minecraft forge
#4420 [11:18] <Galaxy_2Alex> zachyzach, minecraftforge.org
#4421 [11:19] <zachyzach> I mean like the chat
#4422 [11:19] <Galaxy_2Alex> tenif, Yes.
#4423 [11:19] * cinnasnow [cinnasnow@notlogged] has quit. (Ping timeout: 180 seconds)
#4424 [11:19] * cinnasnow [cinnasnow@notlogged] has quit. (Ping timeout: 180 seconds)
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#4427 [11:19] <Galaxy_2Alex> zachyzach, I'm sorry, but I'm too busy to explain the basics of IRC to you.
#4428 [11:19] <zachyzach> where is the char
#4429 [11:19] <Wow23_> This is the error I get when trying to connect to the test server
#4430 [11:19] <Wow23_> http://media-minecraftforum.cursecdn.com/attachments/219/412/636066686833611218.jpg
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#4433 [11:19] <Galaxy_2Alex> Wow23_, Are you using 1.11.2 without any mods?
#4434 [11:19] * SchokoSteak8 [SchokoSteak8@notlogged] has joined #minecrafthelp
#4435 [11:19] <Wow23_> Yes!
#4436 [11:20] <Wow23_> Correct
#4437 [11:20] * cascais15 [cascais15@notlogged] has joined #minecrafthelp
#4438 [11:20] <darkiceninja> this looks le a recorder??
#4439 [11:20] <darkiceninja> is it meant to be?
#4440 [11:20] <tenif> i've done a scan and saved a .txt file
#4441 [11:20] <Galaxy_2Alex> darkiceninja, Yes.
#4442 [11:20] <Galaxy_2Alex> tenif, Please continue to follow the instructions Absol gave you.
#4443 [11:21] <darkiceninja> so what exactly do you want me to do with it?
#4444 [11:21] <Wow23_> This is my HijackThis report
#4445 [11:21] <Wow23_> https://paste.ubuntu.com/23975255/
#4446 [11:21] <JamesTheGamer> my minecraft crashes every time I open a world. i cannot download GeForce graphics drivers.The only message that pops up is that minecraft crashed for an unexpected reason. PLEASE HELP ME.
#4447 [11:21] <Devin__> http://paste.ubuntu.com/23975286/
#4448 [11:21] <Devin__> Here it is
#4449 [11:21] <Wow23_> JamesTheGamer turn off anti aliasing in main menu
#4450 [11:21] <Galaxy_2Alex> ??> Devin__ info/mcleaks
#4451 [11:22] <Absol> Devin__: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#4452 [11:22] <Absol> Devin__: To correct these, remove the tool, and remove all entries containing mojang in your system's hosts file.
#4453 [11:22] <tenif> http://paste.ubuntu.com/23975291/
#4454 [11:22] <Galaxy_2Alex> ??> Devin__ win/hosts/edit
#4455 [11:22] <Absol> Devin__: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#4456 [11:22] <Absol> Devin__: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#4458 [11:22] <JamesTheGamer> Wow23 What main menu?
#4459 [11:22] <zachyzach_> hi
#4460 [11:22] <Galaxy_2Alex> Devin__, After you opened the file, please remove any lines containing "mojang".
#4461 [11:22] <darkiceninja> What do you exactly want me to do with it?
#4462 [11:22] <Alex6135> downloaded the AMD as requested. now what?
#4463 [11:22] <Wow23_> Galaxy_2Alex if you can't help me, can you at least tell me who can?
#4464 [11:22] <Wow23_> 30 minutes here
#4465 [11:23] <Galaxy_2Alex> darkiceninja, it's an application
#4466 [11:23] * _Neext [_Neext@notlogged] has quit. (Quit: Web client closed)
#4467 [11:23] <Devin__> What is MCleaks exactly? If it is illegal then I might need to turn on saftey mode for my son.
#4468 [11:23] * zachyzach_ [zachyzach_@notlogged] has quit. (Quit: Web client closed)
#4469 [11:23] * chancexfire [chancexfire@notlogged] has quit. (Quit: Web client closed)
#4470 [11:23] <Wow23_> Devin_ Mcleaks gives free minecraft accounts
#4471 [11:23] <Wow23_> But it causes minecraft issues and doesn't work
#4472 [11:23] <Galaxy_2Alex> Wow23_, If I can't nobody can. Some software is blocking your connection to any servers, but it's not showing up in the HJT log.
#4473 [11:23] <Galaxy_2Alex> It actually doesn't give free MC account
#4474 [11:23] <Galaxy_2Alex> it's just a scam
#4475 [11:24] <Wow23_> Galaxy_2Alex if it's a software why is it working normally in 1.8?
#4476 [11:24] <Wow23_> Without any problems
#4477 [11:24] <GreyVulpine> They give out compromised account information, we don't like MCleaks around here.
#4478 [11:24] * gavinsf [gavinsf@notlogged] has joined #minecrafthelp
#4479 [11:24] <Devin__> Thank you.
#4480 [11:24] <Galaxy_2Alex> Wow23_, Because connection requirements are different for newer versions.
#4481 [11:24] <darkiceninja> ive started the application but what do i do with it? I'm really confused on how this is supposed to help me with minecraft :/
#4482 [11:24] * gavinsf [gavinsf@notlogged] has quit. (Client Quit)
#4483 [11:24] <Galaxy_2Alex> Wow23_, It may also be that your ISP is blocking the connections
#4484 [11:25] <Galaxy_2Alex> darkiceninja, Just do what it says.
#4485 [11:25] <Wow23_> Galaxy_2Alex my isp have been working normally
#4486 [11:25] <Wow23_> All started after the new launcher update (which sucks)
#4487 [11:25] * gavinsf [gavinsf@notlogged] has joined #minecrafthelp
#4488 [11:25] <Alex6135> i downloaded the AMD Catalyst Software Suite, as your said. Now what do I do?
#4489 [11:25] <Galaxy_2Alex> Alex6135, It's an installer, run it.
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#4494 [11:26] <GeorgeP05> I cant load up my 1.7.10 forge version it just says "Unable to save download. val_ES.lang"
#4495 [11:27] <Galaxy_2Alex> ??> GeorgeP05 av/bytefence
#4496 [11:27] <Absol> GeorgeP05: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#4497 [11:27] <GeorgeP05> ok
#4498 [11:27] <gavinsf> gavinsf- when I click play on my minecraft launcher it says"unable to save downlad"
#4499 [11:27] <Galaxy_2Alex> ??> gavinsf av/bytefence
#4500 [11:27] <Absol> gavinsf: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
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#4503 [11:27] <Alex6135> ok, doing it now
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#4506 [11:28] <Galaxy_2Alex> Wow23_, I wish there is something I could tell you, but there isn't anything, sorry. Maybe another helper has an idea, but so far, noone seems to have an idea either.
#4507 [11:28] <darkiceninja> its telling m to do nothing..
#4508 [11:28] * joe_jonny72 [joe_jonny72@notlogged] has joined #minecrafthelp
#4509 [11:29] <cascais15> My game does not work stopped out of nowhere and said the second message your game crashed, and now what can i do
#4510 [11:29] <darkiceninja> anything it wanted to do ive done it, but now nothings happening
#4511 [11:29] * philip [philip@notlogged] has joined #minecrafthelp
#4512 [11:29] <philip> hey
#4513 [11:29] <tenif> ?
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#4515 [11:29] * joe_jonny72 [joe_jonny72@notlogged] has quit. (Client Quit)
#4516 [11:29] <philip> i need help
#4517 [11:29] * skillzkillz419 [skillzkillz419@notlogged] has joined #minecrafthelp
#4518 [11:29] <Galaxy_2Alex> Sorry, but I don't have time anymore.
#4519 [11:29] <skillzkillz419> my account was hacked how do i get it back?
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#4521 [11:30] <Devin__> Thank you guys so much. I appreciate it deeply.
#4522 [11:30] <SoldierIke> I got a problem
#4523 [11:30] <philip> hey can you help me?
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#4525 [11:30] <cascais15> My game does not work stopped out of nowhere and said the second message your game crashed, and now what can i do
#4526 [11:30] <SoldierIke> I trying to download forge for minecraft
#4527 [11:30] <SoldierIke> t
#4528 [11:30] <philip> Galaxy_2Alex:
#4529 [11:31] <darkiceninja> all i have is plays tv and amd gaming evolved now downloaded on here.
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#4531 [11:31] <philip> Galaxy_2Alex:
#4532 [11:31] <philip> i need help pls
#4533 [11:31] <Galaxy_2Alex> philip, Please don't ping me.
#4534 [11:31] <cascais15> My game does not work stopped out of nowhere and said the second message your game crashed, and now what can i do
#4535 [11:32] * xd_ [xd_@notlogged] has joined #minecrafthelp
#4536 [11:32] <cascais15> hallo
#4537 [11:32] <philip> Galaxy_2Alex: I need help i know jz where the URL is
#4538 [11:32] <cascais15> My game does not work stopped out of nowhere and said the second message your game crashed, and now what can i do
#4539 [11:32] * gavinsf [gavinsf@notlogged] has quit. (Ping timeout: 180 seconds)
#4540 [11:32] <cascais15> My game does not work stopped out of nowhere and said the second message your game crashed, and now what can i do
#4541 [11:32] <cascais15> My game does not work stopped out of nowhere and said the second message your game crashed, and now what can i do
#4542 [11:32] <cascais15> My game does not work stopped out of nowhere and said the second message your game crashed, and now what can i do
#4543 [11:32] <philip> pls
#4544 [11:32] <xd_> can some1 help us?
#4545 [11:32] <cascais15> My game does not work stopped out of nowhere and said the second message your game crashed, and now what can i do
#4546 [11:32] <philip> Galaxy_2Alex:
#4547 [11:32] <Galaxy_2Alex> I don't have time anymore to help, sorry.
#4548 [11:33] <darkiceninja> can i get help some someone please??????
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#4551 [11:33] <cascais15> My game does not work stopped out of nowhere and said the second message your game crashed
#4552 [11:33] <xd_> i cant purchase mc w/ paypal ._.
#4553 [11:33] <philip> Galaxy_2Alex: URL: http://resources.download.minecraft.net/7b/7b243164dfca23d30a01763a9f26ab1863932ac2
#4554 [11:33] * agspeed [agspeed@notlogged] has joined #minecrafthelp
#4555 [11:33] <philip> is the URl
#4556 [11:33] <xd_> "trouble with orderin"
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#4559 [11:34] * cascais15 [cascais15@notlogged] has quit. (Quit: Web client closed)
#4560 [11:34] <philip> Galaxy_2Alex: pls pls pls :((((
#4561 [11:34] <MARAYAM> I have been playing Minecraft for a long time, for some reason, today, I tried to play but it says unable to save download.
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#4563 [11:35] * Cortaa1310 [Cortaa1310@notlogged] has joined #minecrafthelp
#4564 [11:35] <philip> Can someone help me here please?Can someone help me here please?
#4565 [11:35] <philip> Can someone help me here please?
#4566 [11:35] <darkiceninja> ive been here for 3 hours and all i have are 2 things installed which have nothing to do with minecraft. AM I BEING SET UP????
#4567 [11:35] <MARAYAM> I cant play any version of Minecraft.
#4568 [11:35] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#4572 [11:36] <Cortaa1310> my game crashs if i start it what now ?
#4573 [11:36] <philip> I can not play but I was already here and now I want to stop
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#4576 [11:36] <philip> I can not play but I was already here and now I want to stop
#4577 [11:36] <philip> I can not play but I was already here and now I want to stop
#4578 [11:36] <philip> I can not play but I was already here and now I want to stop
#4579 [11:36] <philip> I can not play but I was already here and now I want to stop
#4580 [11:36] * Absol kicked philip from #minecrafthelp (Reason: hilip :Stop spamming)
#4581 [11:37] * philip [philip@notlogged] has joined #minecrafthelp
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#4583 [11:37] <darkiceninja> why ct oelp me?
#4584 [11:37] <MARAYAM> :(
#4585 [11:37] <Cortaa1310> my game is crashing all the time any help ?
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#4589 [11:40] <Cortaa1310> my game is crashing every time i start it any help ?
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#4593 [11:41] <Storm> When I try to upate my minecraft native launcher it stops at the very end with a popup saying UNABLE TO UPDATE THE MINECRAFT NATIVE LAUNCHER
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#4598 [11:43] <Storm> How do I fix this I dont want to reinstall minecraft because I have modpack profiles set up
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#4602 [11:45] <Alex6135> ok, done. what now?
#4603 [11:45] <Cortaa1310> my game is crashing all the time any help ?
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#4605 [11:46] <darkiceninja> looks like the only help person is gone. youve wasted your time.
#4606 [11:46] <NRiley200> hello i was on here earlier but i deleted my .minecraft file and reinstalled minecraft but now when i go to launch my minecraft it says "game crash, sorry for the inconvienve" i was just wondering i f could get some help
#4607 [11:46] * Jack is now known as Guest66852
#4608 [11:46] <Storm> I will come back later I guess
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#4612 [11:47] <Guest66852> In 2011 I bought a Mincraft account, but a while ago i could not log in since! I tryed my password and email but it said i had no account, what can i do to fix it who can i talk to?
#4613 [11:47] <Alex6135> now what?
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#4615 [11:47] <NRiley200> hello i was on here earlier but i deleted my .minecraft file and reinstalled minecraft but now when i go to launch my minecraft it says "game crash, sorry for the inconvienve" i was just wondering i f could get some help
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#4618 [11:48] * Sursodsovs [Sursodsovs@notlogged] has quit. (Client Quit)
#4619 [11:48] <Alex6135> now what? Minecraft still doesnt open
#4620 [11:48] <NRiley200> Process closed with exit code -1073740791
#4621 [11:49] <darkiceninja> no ones here
#4622 [11:49] <darkiceninja> all the people are gone
#4623 [11:50] <NRiley200> oh ok
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#4625 [11:51] * Alex6135 [Alex6135@notlogged] has quit. (Ping timeout: 180 seconds)
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#4627 [11:52] * Alex6135 [Alex6135@notlogged] has joined #minecrafthelp
#4628 [11:53] <Alex6135> what do I do now?
#4629 [11:53] <Dragonicus> so, i cant load forge 1.11
#4630 [11:53] <darkiceninja> dont think theyre coming back
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#4632 [11:53] * daytalker [daytalker@notlogged] has quit. (Client Quit)
#4633 [11:54] <Dragonicus> it just says 'Unable to save download. he_il.lang'
#4634 [11:54] * finnmotzer [finnmotzer@notlogged] has joined #minecrafthelp
#4635 [11:54] <Cortaa1310> what is wrong if there is written java tm se binary doesnt react ?
#4636 [11:54] * Ezytrix123 [Ezytrix123@notlogged] has joined #minecrafthelp
#4637 [11:54] <darkiceninja> im just gonna uninstall minecraft and forget about ti. 3 hours ive wasted here and now im stuck with 2 installations that have nothing to do with minecraft
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#4640 [11:55] <Ezytrix123> whenever i play minecraft multiplayer it says java lang nullexeptionpinter
#4641 [11:55] <Cortaa1310> what is wrong if there is written java tm se binary doesnt react ?
#4642 [11:55] <Ezytrix123> and i cant connect to the servers
#4643 [11:55] * skillzkillz419 [skillzkillz419@notlogged] has quit. (Quit: Web client closed)
#4644 [11:55] <Ezytrix123> that makes no sense
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#4646 [11:56] * Cyri2002_ [Cyri2002_@notlogged] has quit. (Ping timeout: 180 seconds)
#4647 [11:56] * Dragonicus [Dragonicus@notlogged] has quit. (Client Quit)
#4648 [11:56] <Ezytrix123> thanks for nothing
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#4650 [11:57] <Alex6135> I downloded and installed the AMD Catalyst Software Suite. Also rebooted. Now what? what do I do?
#4651 [11:57] * Pikaczu08 [Pikaczu08@notlogged] has joined #minecrafthelp
#4652 [11:57] * ItzADerpyPotato [ItzADerpyPotato@notlogged] has joined #minecrafthelp
#4653 [11:57] <GreyVulpine> Alex6135 - Try minecraft now
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#4655 [11:57] * Pikaczu08 [Pikaczu08@notlogged] has quit. (Client Quit)
#4656 [11:58] <Alex6135> I did, I click on app, it comes up, then blank dialogue box. nothing happens. I dont get it. Worked last night
#4657 [11:58] <ItzADerpyPotato> hey
#4658 [11:58] <ItzADerpyPotato> My minecraft doesn't work
#4659 [11:59] <GreyVulpine> Alex6135 - You sure you're using the latest launcher from minecraft? Uninstall and reinstall with http://www.minecraft.net/download
#4660 [11:59] <GreyVulpine> ItzADerpyPotato - And how doesn't it work?
#4661 [11:59] <ItzADerpyPotato> It says: Game ended with bad state (exit code -1073740791)
#4662 [11:59] <Alex6135> let em try that. will be back
#4663 [11:59] * Pyrus [Pyrus@notlogged] has joined #minecrafthelp
#4664 [12:00] <Cortaa1310> my minecraft is always crashing what now ?
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#4667 [12:00] <GreyVulpine> ItzADerpyPotato - Download and install the nvidia hotfix from: http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#4668 [12:01] <GreyVulpine> Cortaa1310 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#4671 [12:01] * Bjornenthelegnes [Bjornenthelegnes@notlogged] has joined #minecrafthelp
#4672 [12:02] <Bjornenthelegnes> The game crashed whilst unexpected error Error: java.lang.RuntimeException: No OpenGL context found in the current thread.
#4673 [12:03] <GreyVulpine> Bjornenthelegnes - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4674 [12:03] * ced [ced@notlogged] has joined #minecrafthelp
#4675 [12:03] <ItzADerpyPotato> GreyVulpine its downloading now
#4676 [12:04] <Cortaa1310> its something with java se binary ...
#4677 [12:05] * Feras [Feras@notlogged] has joined #minecrafthelp
#4678 [12:05] <Feras> hello?
#4679 [12:05] <tavogameplays> hi
#4680 [12:05] <Feras> support ?
#4681 [12:05] * juelz [juelz@notlogged] has joined #minecrafthelp
#4682 [12:06] <tavogameplays> i need play minecraft 1.11.2 but i dont enter
#4683 [12:06] <tavogameplays> :v
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#4685 [12:06] <darkiceninja> i aliterallhelrighhtow..
#4686 [12:07] <tavogameplays> i dont save the dowload minecraft 1.11.2 :/
#4687 [12:07] <ItzADerpyPotato> GreyVulpine do I have to restart my laptop after i installed it?
#4688 [12:07] <darkiceninja> help? anyone?
#4689 [12:07] <Alex6135> unistalled and reinstalled. Nothing. This is frustrating. Now what?
#4690 [12:07] <ced> Hello, I buy minecraft legally on the official website. I followed all the steps and when I want to connect to my account it says "Can not connect to the server" can I help?
#4691 [12:08] <darkiceninja> i cant even get onto the game now
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#4694 [12:09] <Feras> hello?
#4695 [12:09] * ced [ced@notlogged] has quit. (Quit: Web client closed)
#4696 [12:09] <tavogameplays> alguien que me ayude hablo espanol ;-;?
#4697 [12:09] <Feras> i need help
#4698 [12:09] * lisandreiad [lisandreiad@notlogged] has joined #minecrafthelp
#4699 [12:09] <Alex6135> Now what? unistalled and reinstalled Minecraft.  Still Nothing.
#4700 [12:10] * MCSupport22 [MCSupport22@notlogged] has joined #minecrafthelp
#4701 [12:10] <MCSupport22> How can we help you Feras?
#4702 [12:10] * lisandreiad [lisandreiad@notlogged] has quit. (Client Quit)
#4703 [12:10] <Feras> well , i am having trouble with my minecraft account , basically my account cannot be migrated to Mojang because the email i used is unknown
#4704 [12:11] * tavogameplays [tavogameplays@notlogged] has quit. (Quit: Web client closed)
#4705 [12:11] <MCSupport22> Alright. Can you please tell us the email associated with the account?
#4706 [12:11] <Feras> i need someone to help me find this email that i used for this account that i am playing on
#4707 [12:11] <Alex6135> ?
#4708 [12:12] <Feras> i believe its ferashab@hotmail.com
#4709 [12:12] <Alex6135> who was heliping me?
#4710 [12:12] <MCSupport22> Alex6135. Please wait your turn.
#4711 [12:12] <Alex6135> oh , sorry
#4712 [12:13] <MCSupport22> Feras. Unfortunately it doesn't look like any account is associated with that email.
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#4715 [12:13] <Feras> currently i am trying to figure why isnt my current email associating with my minecraft for the migration
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#4719 [12:14] <Feras> can i give you my minecraft username and some how find my the email that it is on
#4720 [12:14] <MCSupport22> When migrating your account, did you locate the python script that would execute the account transfer?
#4721 [12:14] * maxjca [maxjca@notlogged] has joined #minecrafthelp
#4722 [12:14] <Feras> they need my email for my minecraft account , i am not getting anywhere if u dont know my email that i am using for my minecraft account
#4723 [12:14] <MCSupport22> Hmm. Alright.
#4724 [12:15] <MCSupport22> How about you give us your user name and we try to figure it out?
#4725 [12:15] <Feras> ferasnesh
#4726 [12:15] * yFlameBR [yFlameBR@notlogged] has joined #minecrafthelp
#4727 [12:15] <yFlameBR> After the Launcher has updated I can not download but forges I download and install but it does not appear in the versions menu
#4728 [12:15] <maxjca> Hello! I am trying to migrate my minecraft premium account with importing it, and I seem to have forgotten my email. Any help?
#4729 [12:15] <MCSupport22> Alright. Looks like the email here is bonesaw2498@hotmail.com?
#4730 [12:15] * Lord_kwesmo [Lord_kwesmo@notlogged] has joined #minecrafthelp
#4731 [12:15] <Feras> ok ok
#4732 [12:15] <Feras> ill try
#4733 [12:15] <Feras> that
#4734 [12:15] <yFlameBR> I need help After the Launcher has updated I can not download but forges I download and install but it does not appear in the versions menu
#4735 [12:16] <MCSupport22> Was that it?
#4736 [12:16] <Lord_kwesmo> quick question, i have the new launcher, haven't played for ages and wanted to change my skin, but it asks me 3 security questions which i placed when i was 13... is there any way around it?
#4737 [12:17] <maxjca> MCSuopprt22: Do you have any way to migrate my account? I forgot my email :(
#4738 [12:17] <yFlameBR> After the Launcher has updated I can not download but forges I download and install but it does not appear in the versions menu
#4739 [12:17] <MCSupport22> Feras. This is khalid you idiot.
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#4741 [12:17] <Alex6135> Let me know when its my turn
#4742 [12:18] <yFlameBR> After the Launcher has updated I can not download but forges I download and install but it does not appear in the versions menu
#4743 [12:18] <yFlameBR> HELP ME!!!!!!
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#4747 [12:19] <maxjca> Can anyone help me please? I am trying to import my premium account but I forgot my email.
#4748 [12:19] <GreyVulpine> maxjca - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#4751 [12:19] <yFlameBR> After the Launcher has updated I can not download but forges I download and install but it does not appear in the versions menu
#4752 [12:19] <yFlameBR> HELP ME!
#4753 [12:20] <Alex6135> can anyone help me please? still cannot open minecraft
#4754 [12:20] * dragon43 [dragon43@notlogged] has joined #minecrafthelp
#4755 [12:20] * Milan [Milan@notlogged] has joined #minecrafthelp
#4756 [12:20] <dragon43> ciao
#4757 [12:20] <Milan> Hello
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#4759 [12:20] * Joci [Joci@notlogged] has quit. (Client Quit)
#4760 [12:20] <yFlameBR> After the Launcher has updated I can not download but forges I download and install but it does not appear in the versions menu
#4761 [12:20] <dragon43> potete aiutarmi?
#4762 [12:20] * SplittinqRaidz [SplittinqRaidz@notlogged] has joined #minecrafthelp
#4763 [12:21] <Milan> I have 4 minecraft accounts. And i cant login with one of them -.-
#4764 [12:21] <SplittinqRaidz> Can someone help me?
#4765 [12:21] <SplittinqRaidz> Can someone help me?
#4766 [12:21] * dragon43 [dragon43@notlogged] has left #minecrafthelp
#4767 [12:21] <yFlameBR> After the Launcher has updated I can not download but forges I download and install but it does not appear in the versions menu
#4768 [12:21] <yFlameBR> After the Launcher has updated I can not download but forges I download and install but it does not appear in the versions menu
#4769 [12:21] <yFlameBR> After the Launcher has updated I can not download but forges I download and install but it does not appear in the versions menu
#4770 [12:21] <yFlameBR> After the Launcher has updated I can not download but forges I download and install but it does not appear in the versions menu
#4771 [12:21] * Absol kicked yFlameBR from #minecrafthelp (Reason: FlameBR :Stop spamming)
#4772 [12:21] <GreyVulpine> !k yFlameBR
#4773 [12:21] <Milan> I have 4 minecraft accounts. And i cant login with one of them -.-
#4774 [12:21] <Milan> I have 4 minecraft accounts. And i cant login with one of them -.-I have 4 minecraft accounts. And i cant login with one of them -.-
#4775 [12:21] <Milan> I have 4 minecraft accounts. And i cant login with one of them -.-I have 4 minecraft accounts. And i cant login with one of them -.-I have 4 minecraft accounts. And i cant login with one of them -.-I have 4 minecraft accounts. And i cant login with one of them -.-I have 4 minecraft accounts. And i cant login with one of them -.-I have 4 minecraft accounts. And i cant login with one of them -.-I have 4 minecraft accounts. And i cant login wi
#4776 [12:21] <GreyVulpine> Don't spam
#4777 [12:21] <SplittinqRaidz> Is there anyone who can help me with my mc launcher?
#4778 [12:21] <GreyVulpine> SplittinqRaidz - What problem?
#4779 [12:22] <GreyVulpine> Milan - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 1 hour. Wait 1 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4780 [12:22] <Alex6135> Is there anyone who can help me with my mc launcher?
#4781 [12:22] * Finn [Finn@notlogged] has joined #minecrafthelp
#4782 [12:22] <SplittinqRaidz> If i Click on a link in a server, or start recording with my screenrecorder, my minecraft launcher crashes
#4783 [12:22] <GreyVulpine> SplittinqRaidz - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#4784 [12:22] <SplittinqRaidz> ok
#4785 [12:22] <Milan> GreyVulpine So i cant reset my password while its locked? I changed it 3 times now...
#4786 [12:23] <GreyVulpine> Milan - Right
#4787 [12:23] <SplittinqRaidz> What do i need to select at the Syntax part?
#4788 [12:23] * Finn [Finn@notlogged] has quit. (Client Quit)
#4789 [12:23] <Milan> Okay lol. How would all my 4 accounts be locked at the same time?
#4790 [12:23] <GreyVulpine> SplittinqRaidz - Leave it as default
#4791 [12:23] <SplittinqRaidz> ok
#4792 [12:23] <GreyVulpine> Milan - IP based timout
#4793 [12:23] <maxjca> GreyVulpine - Is there a way to get the game without migrating? I was able to do it in January.
#4794 [12:23] <Milan> Okay
#4795 [12:24] <Milan> That sucks. I wanted to release my server today ;/
#4796 [12:24] <GreyVulpine> maxjca - When did you purchase the game
#4797 [12:24] * Sandro741 [Sandro741@notlogged] has quit. (Client Quit)
#4798 [12:24] <GreyVulpine> maxjca - More than 5 years ago?
#4799 [12:24] <maxjca> GreyVulpine - Oh, um... Maybe 2010 is maybe 2011?
#4800 [12:24] * silas1714 [silas1714@notlogged] has joined #minecrafthelp
#4801 [12:24] <GreyVulpine> maxjca - And you've always used your ingame name to log in since then?
#4802 [12:24] <Chris> maxjca: Hey again! Still having issues with the migration?
#4803 [12:24] * silas1714 [silas1714@notlogged] has quit. (Client Quit)
#4804 [12:25] <maxjca> Chris: Yes xD I forgot my email -_-
#4805 [12:25] <GreyVulpine> maxjca - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#4806 [12:25] <SplittinqRaidz> ok got it
#4807 [12:25] <Chris> maxjca: Ahahah, that's a bit of an issue. I assume Vulpine has everything handled though :)
#4808 [12:25] <SplittinqRaidz> http://paste.ubuntu.com/23975717/
#4809 [12:25] * Bjornenthelegnes [Bjornenthelegnes@notlogged] has quit. (Ping timeout: 180 seconds)
#4810 [12:25] <Chris> ??> SplittinqRaidz launcher/crash-log
#4811 [12:25] <Absol> SplittinqRaidz: We need to see your crash log, which appears after a crash.
#4812 [12:25] <Absol> SplittinqRaidz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4813 [12:26] <Chris> GreyVulpine: The new launcher is a PITA for troubleshooting, ain't it?
#4814 [12:26] <maxjca> GreyVulpine - Yes, always.
#4815 [12:26] <SplittinqRaidz> What do i need to do?
#4816 [12:26] <GreyVulpine> Chris - It's... challenging.
#4817 [12:26] <Chris> SplittinqRaidz: Are you using the new launcher?
#4818 [12:27] <SplittinqRaidz> Yes
#4819 [12:27] <GreyVulpine> SplittinqRaidz - When minecraft crashes, it'll pop up with a window with a crash report. Copy the contents of that window's error report, paste it to http://paste.ubuntu.com and submit it, then give us the URL
#4820 [12:27] <GreyVulpine> maxjca - File a support ticket with Mojang's Customer Support, they'll need to help you
#4821 [12:27] <SplittinqRaidz> ok
#4822 [12:28] <maxjca> GreyVulpine - How do I do that exactly xD
#4823 [12:28] <GreyVulpine> maxjca - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#4826 [12:32] <SplittinqRaidz> http://paste.ubuntu.com/23975752/
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#4828 [12:33] * deadlost14 [deadlost14@notlogged] has joined #minecrafthelp
#4829 [12:33] <Chris> SplittinqRaidz: Is that the whole crash log?
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#4831 [12:33] <deadlost14> I need help
#4832 [12:33] <SplittinqRaidz> uhm
#4833 [12:33] <SplittinqRaidz> i will send a screenshot
#4834 [12:33] <Uni> Any staff on?
#4835 [12:33] <deadlost14> I can't start my game
#4836 [12:34] <Chris> deadlost14: What's your issue?
#4837 [12:34] <vijay> with the new log screen i csnt go on minrcraft why is that does anyone know
#4838 [12:34] <Chris> Uni: What's your issue?
#4839 [12:34] <Chris> vijay: What do you mean?
#4840 [12:34] * Pear [Pear@notlogged] has joined #minecrafthelp
#4841 [12:34] <SplittinqRaidz> Chris I get this
#4842 [12:34] <SplittinqRaidz> https://gyazo.com/20adccee78a880e5a7936ad0942417f3
#4843 [12:34] <Uni> I cant start my game, it will do the download thing wth the bar at the bottom, and then it will have an error
#4844 [12:34] <Chris> Uni: What's the error?
#4845 [12:34] <vijay> same it d
#4846 [12:34] <Chris> SplittinqRaidz: One second
#4847 [12:34] <SplittinqRaidz> ok
#4848 [12:35] <Uni> um, hold on lemmie check
#4849 [12:35] <Uni> its unable to save download
#4850 [12:35] <vijay> same
#4851 [12:35] <Chris> SplittinqRaidz: Click on "Settings," then make sure "Open output log when the game starts" is on, then reproduce the crash.
#4852 [12:35] <Chris> ??> Uni av/bytefence
#4853 [12:35] <SplittinqRaidz> ok
#4854 [12:35] <Absol> Uni: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#4855 [12:35] <Chris> vijay: ^
#4856 [12:36] * deadlost14 [deadlost14@notlogged] has quit. (Client Quit)
#4857 [12:36] <SplittinqRaidz> i get a really big message now
#4858 [12:36] <Chris> SplittinqRaidz: Yeah, that's the output of the entire game log.
#4859 [12:37] <Chris> SplittinqRaidz: When it crashes, click on the output, press control-A, then control-C, and paste it like you did before
#4860 [12:37] <SplittinqRaidz> http://paste.ubuntu.com/23975796/
#4861 [12:37] * yoxd [yoxd@notlogged] has joined #minecrafthelp
#4862 [12:37] * cake123 [cake123@notlogged] has joined #minecrafthelp
#4863 [12:37] <yoxd> hola
#4864 [12:37] * kinggoesgaming [kinggoesgaming@notlogged] has joined #minecrafthelp
#4865 [12:37] <yoxd> hey
#4866 [12:37] <Chris> Hi, yoxd
#4867 [12:38] <cake123> hi why won't the launcher download 1.11.2??
#4868 [12:38] <Chris> ??> SplittinqRaidz mods
#4869 [12:38] <Absol> SplittinqRaidz: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#4870 [12:38] <Chris> cake123: Do you get an error message?
#4871 [12:38] <yoxd> speak spanish?
#4872 [12:38] <Chris> SplittinqRaidz: We can't help you if you're using mods, sorry.
#4873 [12:38] <SplittinqRaidz> How do u mean?
#4874 [12:38] <Chris> ??> yoxd lang/es
#4875 [12:38] <Absol> yoxd: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#4876 [12:38] <SplittinqRaidz> I dont use mods
#4877 [12:38] <Chris> SplittinqRaidz: You have Optifine
#4878 [12:38] <Chris> ??> SplittinqRaidz mods/
#4879 [12:38] <Chris> Oops
#4880 [12:38] <Chris> ??> SplittinqRaidz mods/optifine
#4881 [12:38] <Absol> SplittinqRaidz: OptiFine is not written by Mojang, hence it is a mod. We do not support mods.
#4882 [12:38] <SplittinqRaidz> do i need to turn it off?
#4883 [12:38] <cake123> yeah I do get the error message
#4884 [12:39] * lurys19 [lurys19@notlogged] has joined #minecrafthelp
#4885 [12:39] <Chris> cake123: Copy the error message and paste it at paste.ubuntu.com
#4886 [12:39] <yoxd> do you speak Spanish?
#4887 [12:39] * robochil [robochil@notlogged] has joined #minecrafthelp
#4888 [12:39] <Chris> yoxd: Use a translator. https://translate.google.com/#es/en
#4889 [12:39] <cake123> unable to save download I think it says
#4890 [12:39] <SplittinqRaidz> Chris do i need to get on 1.11 without optifine?
#4891 [12:39] <Chris> ??> cake123 scold/error
#4892 [12:39] <Absol> cake123: It's not helpful to just say "Some error" or "Some message". We need to know exactly what error(s) you are getting in order to tell you what it means.
#4893 [12:39] <Chris> SplittinqRaidz: Yes.
#4894 [12:39] <SplittinqRaidz> Ok a sec
#4895 [12:39] * ParaHighDef [ParaHighDef@notlogged] has joined #minecrafthelp
#4896 [12:39] <vijay> it still dont work
#4897 [12:39] <Chris> SplittinqRaidz: Do you need help with that?
#4898 [12:40] <vijay> yh
#4899 [12:40] <ParaHighDef> Hi
#4900 [12:40] <cake123> Unable to save download. en_ud.lang
#4901 [12:40] <ParaHighDef> Can someone help me please?
#4902 [12:40] <Chris> ??> cake123 av/bytefence
#4903 [12:40] <yoxd> I have a problem, I get crashed in minecraft when I start the game
#4904 [12:40] <Absol> cake123: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#4905 [12:40] <Chris> ParaHighDef: What's your issue?
#4906 [12:40] <ParaHighDef> yoxd me too!
#4907 [12:40] <ParaHighDef> i crash everytime i enter a server
#4908 [12:40] <vijay> it still dont work
#4909 [12:40] <Chris> yoxd, ParaHighDef: Is there an error message that shows after the crash?
#4910 [12:40] * seb1028 [seb1028@notlogged] has joined #minecrafthelp
#4911 [12:40] <Chris> vijay: One moment
#4912 [12:40] <ParaHighDef> its the java platform se binary is not responding
#4913 [12:40] <ParaHighDef> thats the message.
#4914 [12:41] <Chris> ??> ParaHighDef win/java/reinst
#4915 [12:41] <Absol> ParaHighDef: You need to reinstall Java.
#4916 [12:41] * vijay [vijay@notlogged] has quit. (Quit: Web client closed)
#4917 [12:41] <Absol> ParaHighDef: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#4918 [12:41] <SplittinqRaidz> http://paste.ubuntu.com/23975823/
#4919 [12:41] <SplittinqRaidz> There
#4920 [12:41] <ParaHighDef> ok
#4921 [12:41] <ParaHighDef> I will go reinstall and update
#4922 [12:41] * Milan [Milan@notlogged] has quit. (Ping timeout: 180 seconds)
#4923 [12:41] <ParaHighDef> thanks for the great service here :D
#4924 [12:41] * cake123 [cake123@notlogged] has quit. (Client Quit)
#4925 [12:41] <Chris> ??> SplittinqRaidz errcode/-1073740791
#4926 [12:41] <Absol> SplittinqRaidz: You need to downgrade your Nvidia GeForce driver.
#4927 [12:41] <Absol> SplittinqRaidz: Go to http://nvidia.custhelp.com/app/answers/detail/a_id/4378/ and download the file that suits your OS.
#4928 [12:41] <lurys19> lurys19
#4929 [12:42] <SplittinqRaidz> ok
#4930 [12:42] * JORDAN_ [JORDAN_@notlogged] has joined #minecrafthelp
#4931 [12:42] * MrNL12 [MrNL12@notlogged] has joined #minecrafthelp
#4932 [12:42] <SplittinqRaidz> Will try that
#4933 [12:42] * Uni [Uni@notlogged] has quit. (Quit: Web client closed)
#4934 [12:43] * larissa [larissa@notlogged] has joined #minecrafthelp
#4935 [12:43] <yoxd> thanks
#4936 [12:43] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#4937 [12:43] <MrNL12> hello i got a problem
#4938 [12:43] <MrNL12> java.lang.NullPointerException
#4939 [12:43] * Alex6135 [Alex6135@notlogged] has quit. (Ping timeout: 180 seconds)
#4940 [12:43] <MrNL12> how can i fix this
#4941 [12:43] <Chris> MrNL12: When you join a server, right?
#4942 [12:43] * yoxd [yoxd@notlogged] has quit. (Quit: Web client closed)
#4943 [12:43] <ParaHighDef> i used to have that
#4944 [12:43] <ParaHighDef> but i somehow fixed it
#4945 [12:43] * TerranceJamesx12 [TerranceJamesx12@notlogged] has joined #minecrafthelp
#4946 [12:44] <Chris> ParaHighDef: Did you reinstall Java?
#4947 [12:44] <MrNL12> yes
#4948 [12:44] <ParaHighDef> doing it right now
#4949 [12:44] <ParaHighDef> its uninstalling
#4950 [12:44] <Chris> MrNL12: Log out of your account in the launcher and log back in.
#4951 [12:44] <MrNL12> did it has to be 64bit
#4952 [12:45] <Chris> MrNL12: Does what have to be 64 bit?
#4953 [12:45] <robochil> do not install versions as I do
#4954 [12:45] <MrNL12> i meen java
#4955 [12:45] <seb1028> when i try to open minecraft, it says: ERROR :( Unable to save download. ko_kr.lang
#4956 [12:45] <robochil> yes
#4957 [12:45] <Chris> MrNL12: You don't need to reinstall java, just log out of your account and log back in
#4958 [12:45] * nikki2403 [nikki2403@notlogged] has joined #minecrafthelp
#4959 [12:45] <GreyVulpine> ??> seb1028 av/bytefence
#4960 [12:45] <Absol> seb1028: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#4961 [12:45] <MrNL12> that dont work
#4962 [12:46] * tobias_ [tobias_@notlogged] has joined #minecrafthelp
#4963 [12:46] <Chris> MrNL12: You still get the issue after logging back in?
#4964 [12:46] <MrNL12> i try it a kuple of times#
#4965 [12:46] * LukasPvP [LukasPvP@notlogged] has joined #minecrafthelp
#4966 [12:46] <MrNL12> yes
#4967 [12:46] * tobias_ [tobias_@notlogged] has quit. (Client Quit)
#4968 [12:46] <JORDAN_> JORDAN can you help me with migrating my account
#4969 [12:46] <Chris> MrNL12: And by that you mean you had to re-enter your credentials (email/pass), right?
#4970 [12:46] <Chris> ??> JORDAN_ account/migrate
#4971 [12:46] <Absol> JORDAN_: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#4972 [12:46] <JORDAN_> yes
#4973 [12:46] <Chris> JORDAN_: Follow Absol's instructions
#4974 [12:46] <nikki2403> there is an error in the minecraft launcer?
#4975 [12:46] <SplittinqRaidz> It is downloading
#4976 [12:47] <Chris> nikki2403: What's the error message?
#4977 [12:47] <robochil> non mi installa le versioni come faccio?
#4978 [12:47] <MrNL12> was not going that fare
#4979 [12:47] <MrNL12> but i can try it
#4980 [12:47] <Chris> MrNL12: In the launcher, click your name in the top-right corner and click "Log Out"
#4981 [12:47] <Chris> Then log back in
#4982 [12:47] <ParaHighDef> ok its reinstalling right now
#4983 [12:48] <JORDAN_> i already did this i dont know my password
#4984 [12:48] <robochil> do not install versions as I do
#4985 [12:48] <JORDAN_> or username
#4986 [12:48] * lurys19 [lurys19@notlogged] has quit. (Quit: Web client closed)
#4987 [12:48] <ParaHighDef> chris?
#4988 [12:48] <robochil> do not install versions as I do?
#4989 [12:48] <Chris> ParaHighDef: Did it reinstall?
#4990 [12:48] <nikki2403> it doesn't work
#4991 [12:48] <ParaHighDef> it didnt complete 0_0
#4992 [12:48] <Chris> ??> JORDAN_ account/forgot-login
#4993 [12:48] <MrNL12> ok
#4994 [12:48] <Absol> JORDAN_: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#4995 [12:48] <Absol> JORDAN_: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#4996 [12:49] <Chris> ParaHighDef: Did it give you an error?
#4997 [12:49] * seb1028 [seb1028@notlogged] has quit. (Quit: Web client closed)
#4998 [12:49] <Chris> nikki2403: What doesn't work?
#4999 [12:49] <ParaHighDef> ye
#5000 [12:49] <Chris> ParaHighDef: What is it?
#5001 [12:49] <ParaHighDef> it just said Java didnt complete installing
#5002 [12:49] <Chris> ParaHighDef: Nothing else?
#5003 [12:49] * TerranceJamesx12 [TerranceJamesx12@notlogged] has quit. (Quit: Web client closed)
#5004 [12:49] <nikki2403> i have the same problem when i logout and login
#5005 [12:49] <JORDAN_> how do i contact them
#5006 [12:49] <ParaHighDef> no :(
#5007 [12:49] <Chris> nikki2403: What problem is that?
#5008 [12:49] <GreyVulpine> JORDAN_ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#5009 [12:49] <ParaHighDef> one sec, im going to try to find more java related things and delete
#5010 [12:50] <nikki2403> i've got an error
#5011 [12:50] <Chris> ??> JORDAN_ mojang/email
#5012 [12:50] <Absol> JORDAN_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#5013 [12:50] <Absol> JORDAN_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#5014 [12:50] <Chris> JORDAN_: Click on Absol's link
#5015 [12:50] <Chris> nikki2403: What's the error?
#5016 [12:50] <ParaHighDef> its working chris!
#5017 [12:50] <ParaHighDef> i forgot to uninstall one thing
#5018 [12:50] <Chris> ParaHighDef: Great!
#5019 [12:51] <SplittinqRaidz> My Mineccraft Works!!!! Thanks alot guys! This helped me soooo Much!!!
#5020 [12:51] <Chris> SplittinqRaidz: Great!
#5021 [12:51] <nikki2403> it's working
#5022 [12:51] <SplittinqRaidz> See you!
#5023 [12:51] <nikki2403> bye
#5024 [12:51] <Cortaa1310> my java se binary doesn work what now ?
#5025 [12:51] <robochil> Unable to save the download. ast_ES.lang me how to resolve this error?
#5026 [12:51] <Chris> ??> Cortaa1310 win/java/reinst
#5027 [12:51] <Absol> Cortaa1310: You need to reinstall Java.
#5028 [12:51] <Absol> Cortaa1310: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#5029 [12:51] <Chris> ??> robochil av/bytefence
#5030 [12:51] <Absol> robochil: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5031 [12:51] * nikki2403 [nikki2403@notlogged] has quit. (Quit: Web client closed)
#5032 [12:52] * skyharris [skyharris@notlogged] has joined #minecrafthelp
#5033 [12:52] <robochil> thanks
#5034 [12:53] <skyharris> Thanks to the new launcher i lost my minecraft 1.8.9 optifine and its not allowing me to play any other verison
#5035 [12:53] * ashynooro [ashynooro@notlogged] has joined #minecrafthelp
#5036 [12:53] * LarryCev [LarryCev@notlogged] has joined #minecrafthelp
#5037 [12:53] <ParaHighDef> so the java is working but the installer is stuck on the last little bit
#5038 [12:53] <LarryCev> pls help me
#5039 [12:53] <Chris> skyharris: The new launcher currently doesn't support mods.
#5040 [12:54] <ashynooro> i don't know how to get my old account back
#5041 [12:54] <Chris> LarryCev: What's your issue?
#5042 [12:54] <LarryCev> minecraft 1.8 not download
#5043 [12:54] <Chris> ashynooro: What do you mean?
#5044 [12:54] <ParaHighDef> jkjk
#5045 [12:54] <ParaHighDef> i got it!
#5046 [12:54] <Chris> ParaHighDef: Great!
#5047 [12:54] <ashynooro> I'm trying to download minecraft again and this whole mojan thing is confusing me
#5048 [12:54] <ParaHighDef> so, should i launch the launcher again?
#5049 [12:54] <LarryCev> jest ktoś z polski ?
#5050 [12:54] <ashynooro> i already paid for the full game a while ago and i don't want to buy it again
#5051 [12:54] <Chris> ashynooro: What's your Minecraft username?
#5052 [12:54] * SplittinqRaidz [SplittinqRaidz@notlogged] has quit. (Ping timeout: 180 seconds)
#5053 [12:54] <ParaHighDef> and see if it works?
#5054 [12:54] <LarryCev> LarryCev
#5055 [12:54] <ashynooro> i think it was 4shy or ashynooro
#5056 [12:54] <ashynooro> i know whenever id play it would show 4shy
#5057 [12:55] <Chris> ??> LarryCev lang/pl
#5058 [12:55] <Absol> LarryCev: Na tym kanale mowimy tylko w jezyku angielskim. Prosze uzyc Google Translate: https://translate.google.com/#pl/en
#5059 [12:55] <LarryCev> I can not turn minecraft
#5060 [12:55] <Chris> ashynooro: Neither of those usernames exist on Minecraft
#5061 [12:55] * GamerGames [GamerGames@notlogged] has joined #minecrafthelp
#5062 [12:55] <Chris> ParaHighDef: Yes, sorry
#5063 [12:56] <Chris> ParaHighDef: If it doesn't work, try restarting and try again
#5064 [12:56] <Chris> LarryCev: WHat's your issue?
#5065 [12:56] <Chris> s/H/h/
#5066 [12:56] <ExtremeBot> Chris meant to say: LarryCev: What's your issue?
#5067 [12:56] <LarryCev> will you help me ?
#5068 [12:56] <GamerGames> help my minecraft keeps crashing :(
#5069 [12:56] <ashynooro> ugh this is so frustrating
#5070 [12:56] <GamerGames> i know
#5071 [12:56] <Chris> LarryCev: Yes, what is your issue?
#5072 [12:56] <LarryCev> I can not turn minecraft version 1.8
#5073 [12:56] <Chris> GamerGames: Do you have a crash report?
#5074 [12:57] <ParaHighDef> Chris, It worked! THANKS SO MUCH!
#5075 [12:57] * szyszka12 [szyszka12@notlogged] has joined #minecrafthelp
#5076 [12:57] * Cortaa1310 [Cortaa1310@notlogged] has quit. (Ping timeout: 180 seconds)
#5077 [12:57] <Chris> ParaHighDef: No problem
#5078 [12:57] <GamerGames> yes
#5079 [12:57] <ParaHighDef> bye everyone!
#5080 [12:57] <Chris> GamerGames: Copy it and paste at paste.ubuntu.com
#5081 [12:57] <Chris> ParaHighDef: o/
#5082 [12:57] <ashynooro> chris is there any other way i can get ahold of my account
#5083 [12:57] <Chris> ashynooro: One second
#5084 [12:57] <Chris> LarryCev: You want to play Minecraft 1.8?
#5085 [12:57] * szyszka12 [szyszka12@notlogged] has quit. (Client Quit)
#5086 [12:57] <Chris> ??> ashynooro account/forgot-login
#5087 [12:57] <Absol> ashynooro: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#5088 [12:57] <Absol> ashynooro: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#5089 [12:58] <LarryCev> pisze błąd przy pobieraniu 1.8 john son
#5090 [12:58] * arcon [arcon@notlogged] has quit. (Ping timeout: 180 seconds)
#5091 [12:58] <LarryCev> writes an error when downloading 1.8 john son
#5092 [12:58] * GiraffeCraft [GiraffeCraft@notlogged] has joined #minecrafthelp
#5093 [12:58] <GiraffeCraft> Hi
#5094 [12:58] <Chris> ??> LarryCev av/bytefence
#5095 [12:58] <Absol> LarryCev: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5096 [12:58] <Chris> GiraffeCraft: Hiya
#5097 [12:58] <GiraffeCraft> I need help!
#5098 [12:58] <skyharris> why doesnt it support optifine
#5099 [12:58] <Chris> LarryCev: Please follow Absol's instructions
#5100 [12:58] <skyharris> that bothers me
#5101 [12:58] * TERENCEJR [TERENCEJR@notlogged] has joined #minecrafthelp
#5102 [12:58] <ashynooro> that's the thing, when i log in with the account i used to sign up and buy the game it says its already been migrated to mojan
#5103 [12:58] <Chris> ??> skyharris mods/optifine
#5104 [12:58] <LarryCev> is written error when downloading 1.8 johnson chris
#5105 [12:58] <GiraffeCraft> Can someone please help me?
#5106 [12:58] <Absol> skyharris: OptiFine is not written by Mojang, hence it is a mod. We do not support mods.
#5107 [12:58] <Chris> skyharris: That's why.
#5108 [12:58] <skyharris> im mad
#5109 [12:59] <Chris> ??> LarryCev av/bytefence
#5110 [12:59] <Absol> LarryCev: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5111 [12:59] <Chris> GiraffeCraft: Yes, what's your issue?
#5112 [12:59] <ashynooro> but when i try and log in it won't work so i tried reset password but i got no email from mojan to that email account
#5113 [12:59] <LarryCev> chris what ?
#5114 [12:59] <Chris> LarryCev: Follow Absol's instructions
#5115 [12:59] * TERENCEJR [TERENCEJR@notlogged] has quit. (Client Quit)
#5116 [12:59] <skyharris> i like using optifine it helped me while i played on 1.8.9
#5117 [12:59] <GiraffeCraft> Chris, everytime I join a minecraft server... after 5 minutes of playing. My game will crash! Why?! D:
#5118 [12:59] <Chris> GiraffeCraft: Do you have a crash report?
#5119 [12:59] * TERENCEJR [TERENCEJR@notlogged] has joined #minecrafthelp
#5120 [12:59] <GiraffeCraft> Yes.
#5121 [13:00] <LarryCev> where are the instructions? chris
#5122 [13:00] <Chris> GiraffeCraft: Great! Please copy it and paste it at paste.ubuntu.com, then give me the link.
#5123 [13:00] <GiraffeCraft> Havent gotten a reply back.
#5124 [13:00] <skyharris> wait did the texture packs get taken away or no
#5125 [13:00] <Chris> LarryCev: https://bugs.mojang.com/browse/MCL-5546 Read the mod notice
#5126 [13:00] * Mitchel [Mitchel@notlogged] has joined #minecrafthelp
#5127 [13:00] <GiraffeCraft> Okay 1 second Chris!
#5128 [13:00] <GamerGames> help my minecraft keeps crashing :( but it doesnt work
#5129 [13:00] <Chris> skyharris: They're now called resource packs.
#5130 [13:00] * ParaHighDef [ParaHighDef@notlogged] has quit. (Ping timeout: 180 seconds)
#5131 [13:00] <skyharris> well whatever did they
#5132 [13:00] <skyharris> i havent checked
#5133 [13:00] <Chris> GamerGames: Please copy your crash report and paste it at paste.ubuntu.com, then give me the link.
#5134 [13:01] <Mitchel> Can anyone help me? My Minecraft says by 1.11.2 that the download did'nt finish.
#5135 [13:01] <LarryCev> Great thanks chris
#5136 [13:01] <GamerGames> http://paste.ubuntu.com/23975941/
#5137 [13:01] <Chris> skyharris: They didn't get rid of texture packs. They just renamed them to resource packs
#5138 [13:01] <Chris> GamerGames: One moment
#5139 [13:01] <Chris> ??> Mitchel av/bytefence
#5140 [13:01] <TERENCEJR> hello i heva a problerm Name: ja_jp.lang URL: http://resources.download.minecraft.net/30/30e5ef60324b48e49a2423bdb9220177d58b48b5 Error details: Attempting to move successful download to C: / Users \ User \ AppData \ Roaming \ .minecraft \ assets \ objects \ 30 / 30e5ef60324b48e49a2423bdb9220177d58b48b5 The process can not access the file because it is being used by another process File on disk: 3eb5-50dd-2426-7750 Path: C: \ Users \ Usage
#5141 [13:01] <Absol> Mitchel: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5142 [13:01] <skyharris> ok good so how long till mods like optifine get supported
#5143 [13:01] * sstreetEditionn [sstreetEditionn@notlogged] has joined #minecrafthelp
#5144 [13:01] * LukasPvP [LukasPvP@notlogged] has quit. (Ping timeout: 180 seconds)
#5145 [13:01] <GiraffeCraft> Chris?
#5146 [13:01] <sstreetEditionn> hhello
#5147 [13:01] <Chris> skyharris: We don't know. We don't support them
#5148 [13:01] <GiraffeCraft> Chris here, http://paste.ubuntu.com/23975951/
#5149 [13:01] <Chris> GiraffeCraft: One moment
#5150 [13:01] <skyharris> ugh well thx anyways
#5151 [13:01] <skyharris> bye
#5152 [13:01] <Chris> ??> GiraffeCraft av/bytefence
#5153 [13:02] <Absol> GiraffeCraft: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5154 [13:02] <Chris> GiraffeCraft: Please follow Absol's instructions
#5155 [13:02] <TERENCEJR> hello can you help me Name: ja_jp.lang URL: http://resources.download.minecraft.net/30/30e5ef60324b48e49a2423bdb9220177d58b48b5 Error details: Attempting to move successful download to C: / Users \ User \ AppData \ Roaming \ .minecraft \ assets \ objects \ 30 / 30e5ef60324b48e49a2423bdb9220177d58b48b5 The process can not access the file because it is being used by another process File on disk: 3eb5-50dd-2426-7750 Path: C: \ Users \ Usage ~
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#5158 [13:02] <Chris> ??> TERENCEJR av/byteguard
#5159 [13:02] <Chris> Oops
#5160 [13:02] <Chris> ??> TERENCEJR av/bytefence
#5161 [13:02] <Absol> TERENCEJR: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5162 [13:02] * ashynooro [ashynooro@notlogged] has quit. (Quit: Web client closed)
#5163 [13:02] <Chris> TERENCEJR: Please follow Absol's instructions
#5164 [13:02] <GiraffeCraft> I have uninstalled and reinstalled my minecraft so many times! Nothing has worked
#5165 [13:02] <sstreetEditionn> hi can i get some assistance i tryed loading my minecraft version 1.8 with optifine and it crashed
#5166 [13:02] * Mitchel [Mitchel@notlogged] has quit. (Client Quit)
#5167 [13:02] <GamerGames> i tryed uninstalling it didnt fix it
#5168 [13:02] <Chris> GiraffeCraft: Please follow Absol's instructions
#5169 [13:02] <sstreetEditionn> ?
#5170 [13:03] <GiraffeCraft> I cant understand, so many people are saying something
#5171 [13:03] <Chris> GamerGames: Please go to Settings > Open output log when the game starts and reproduce the crash, then copy the log and paste at paste.ubuntu.com
#5172 [13:03] <Chris> GiraffeCraft: Only pay attention to messages prefixed with your name
#5173 [13:03] <Chris> sstreetEditionn: We don't support Optifine
#5174 [13:03] <LarryCev> I see a lot of persons have this problem as me :)
#5175 [13:03] * Bossfaraj990 [Bossfaraj990@notlogged] has joined #minecrafthelp
#5176 [13:03] <Storm> Every time I try to install the updated mc launcher it stops near the end and I get the message in a popup "Unable to install minecraft native launcher"
#5177 [13:04] <Chris> LarryCev: Yeah, the new launcher is a bit buggy, so lots of people are having similar issues
#5178 [13:04] <GamerGames> wait where is that?
#5179 [13:04] <Bossfaraj990> Help me
#5180 [13:04] <Chris> Storm: Is that the whole error message?
#5181 [13:04] <GiraffeCraft> Okay I need help with my probelm.... Im not undersanding.
#5182 [13:04] <Storm> Yes I cant find any other anywhere
#5183 [13:04] <Bossfaraj990> My world in mine craft randomly disappeared help me I need it back
#5184 [13:04] <GamerGames> HHHHHHHHHHHHelp me
#5185 [13:04] <Chris> Bossfaraj990: What version of Minecraft are you using?
#5186 [13:04] * polo [polo@notlogged] has joined #minecrafthelp
#5187 [13:04] <Chris> GamerGames: In your laucnher
#5188 [13:05] <Chris> s/nh/hn/
#5189 [13:05] <ExtremeBot> Chris meant to say: GamerGames: In your lauchner
#5190 [13:05] <GamerGames> OOOOOOOOOOOOOOOOHHHHHHHHHHHHH
#5191 [13:05] <Chris> Storm: One moment
#5192 [13:05] <Bossfaraj990> Um let me go see one sec
#5193 [13:06] <Chris> Storm: Okay, does this happen when you click Play?
#5194 [13:06] <polo> i can not download the new version. may i kindly to ask you to help. thank you in advance
#5195 [13:06] * robochil [robochil@notlogged] has quit. (Quit: Web client closed)
#5196 [13:06] <GamerGames> nothings showing up
#5197 [13:06] <Chris> polo: Sure! What does it say before it says it can't download?
#5198 [13:06] <Chris> GamerGames: What version of Minecraft are you using?
#5199 [13:06] <TERENCEJR> thx for the supporyt peaple
#5200 [13:06] <polo> Die heruntergeladene Datei konnte nicht gespeichert werden. es_uy.lang
#5201 [13:06] <GiraffeCraft> Okay! I uninstalled ByteFence. Now what??
#5202 [13:06] <Chris> TERENCEJR: No problem
#5203 [13:07] <Chris> GiraffeCraft: Now restart the Minecraft launcher
#5204 [13:07] <GamerGames> forge 1.10
#5205 [13:07] <TERENCEJR> its working now
#5206 [13:07] * Rikairchy [Rikairchy@notlogged] has joined #minecrafthelp
#5207 [13:07] <Chris> ??> polo lang/de
#5208 [13:07] <Storm> I can use an older version of the laucher one that says update to the lastest version at the very top but when I try using the one that came when I repaired mc it does that
#5209 [13:07] <Absol> polo: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#5210 [13:07] <TERENCEJR> :]
#5211 [13:07] <Chris> Storm: Please don't use an older version of the launcher. We only support the newest release of the launcher.
#5212 [13:07] <polo> what does it mean with lang/de...........ß
#5213 [13:07] <Chris> polo: Please read Absol's instructions
#5214 [13:07] <Storm> I cant update to the new launcher that is the issue
#5215 [13:07] <GamerGames> forge 1.10
#5216 [13:07] <Chris> Storm: Why not?
#5217 [13:07] <Chris> ??> GamerGames mods
#5218 [13:08] <Absol> GamerGames: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#5219 [13:08] <Storm> its wont let me
#5220 [13:08] <Chris> Storm: What do you mean? You can't download it? Can't run it?
#5221 [13:08] <GiraffeCraft> Chris, do I uninstall minecraft, then install it again after unstalling ByteFence?
#5222 [13:08] * Bossfaraj990 [Bossfaraj990@notlogged] has quit. (Ping timeout: 180 seconds)
#5223 [13:08] <Storm> the green bar stops at the end and a pop up shows up saying unable to download minecraft native launcher
#5224 [13:08] * Rikairchy [Rikairchy@notlogged] has quit. (Client Quit)
#5225 [13:08] <GamerGames> okay got rid of forge
#5226 [13:08] <Chris> GiraffeCraft: No, just run Minecraft
#5227 [13:08] * Rikairchy [Rikairchy@notlogged] has joined #minecrafthelp
#5228 [13:08] <Chris> GamerGames: Now try running Minecraft again
#5229 [13:08] * HockeyDudeYT [HockeyDudeYT@notlogged] has joined #minecrafthelp
#5230 [13:09] <HockeyDudeYT> hello
#5231 [13:09] <GamerGames> still broke
#5232 [13:09] <LarryCev> very thanks chris !!!
#5233 [13:09] <GiraffeCraft> Okay, its taking forever for my Minecraft to load but Ill wate.
#5234 [13:09] <Chris> Storm: Go to http://minecraft.net/download, click "Alternative downloads" and click on the first link.
#5235 [13:09] * sstreetEditionn [sstreetEditionn@notlogged] has quit. (Quit: Web client closed)
#5236 [13:09] <Chris> GamerGames: Is it the same error?
#5237 [13:09] <GamerGames> yes
#5238 [13:09] <Chris> ??> GamerGames win/reinst
#5239 [13:09] <Absol> GamerGames: You may need to reinstall the locally installed files that Minecraft puts into place.
#5240 [13:10] <Absol> GamerGames: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#5241 [13:10] <Chris> GamerGames: Make sure the launcher is closed beforehand
#5242 [13:10] <GamerGames> okay
#5243 [13:10] <Chris> HockeyDudeYT: Hi there. Do you have an issue with Minecraft>
#5244 [13:10] <Chris> ?*
#5245 [13:10] * HockeyDudeYT [HockeyDudeYT@notlogged] has quit. (Client Quit)
#5246 [13:10] <Chris> Guess not.
#5247 [13:10] * bubblepop [bubblepop@notlogged] has joined #minecrafthelp
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#5251 [13:11] <Storm> Yay it worked thankyou
#5252 [13:11] <Chris> Storm: Glad to hear it
#5253 [13:11] <bubblepop> minecrafts new launcher wont let minecraft load up anymore
#5254 [13:12] <Chris> bubblepop: Do you get an error message?
#5255 [13:12] <theoregoinankid> since i updated minecraft all ive been getting is unexpected error even after complete uninstall and reinstall how do i fix
#5256 [13:12] <bubblepop> um i think
#5257 [13:12] <Storm> Now i just need to figure out where the new one got installed and make a short cut
#5258 [13:12] <GamerGames> its taking a while but might work thanks :)
#5259 [13:13] <bubblepop> it gave me game crashed
#5260 [13:13] * Cal [Cal@notlogged] has joined #minecrafthelp
#5261 [13:13] <Chris> bubblepop: Do you have a crash report?
#5262 [13:13] <bubblepop> yes
#5263 [13:13] <Chris> bubblepop: Great! Copy it and paste at paste.ubuntu.com, then give me the link.
#5264 [13:13] <GamerGames> so just delete everything?
#5265 [13:13] <Chris> Storm: It's usually in your Downloads folder
#5266 [13:13] <Chris> GamerGames: Everything except the saves folder.
#5267 [13:14] <Chris> Unless you want to remove your worlds too :)
#5268 [13:14] * theoregoinankid [theoregoinankid@notlogged] has quit. (Client Quit)
#5269 [13:14] <Storm> Yep that was where it was and my modpacks still are there sweet
#5270 [13:14] <Storm> Thank you so much
#5271 [13:14] <Chris> Storm: No problem
#5272 [13:14] * Storm [Storm@notlogged] has quit. (Quit: Web client closed)
#5273 [13:14] <bubblepop> i cant
#5274 [13:14] * ililmani [ililmani@notlogged] has joined #minecrafthelp
#5275 [13:14] <Chris> bubblepop: Why not?
#5276 [13:14] * Finnfish [Finnfish@notlogged] has joined #minecrafthelp
#5277 [13:14] <Lizqrd> When I Try to start minecraft in the Launcher it starts downloading and get an error message Can anybody help me?
#5278 [13:14] <Chris> Lizqrd: What's the error message?
#5279 [13:15] * Cal [Cal@notlogged] has joined #minecrafthelp
#5280 [13:15] * Bossgamer990 [Bossgamer990@notlogged] has joined #minecrafthelp
#5281 [13:15] <Lizqrd> Do you speak german?
#5282 [13:15] <Lizqrd> Chris?
#5283 [13:15] <Bossgamer990> Helpp me guys plzz
#5284 [13:15] <bubblepop> when i try its just like there i double click no blue
#5285 [13:15] * ililmani [ililmani@notlogged] has quit. (Client Quit)
#5286 [13:15] * augu499 [augu499@notlogged] has joined #minecrafthelp
#5287 [13:15] <Chris> Lizqrd: No, but you can use a translator. https://translate.google.com/#de/en
#5288 [13:15] * Finnfish [Finnfish@notlogged] has quit. (Client Quit)
#5289 [13:15] * Cal is now known as Guest78219
#5290 [13:15] <Bossgamer990> My world in minecraft randomly disappeared and i need it back
#5291 [13:15] <Lizqrd> okay
#5292 [13:15] * augu499 [augu499@notlogged] has quit. (Client Quit)
#5293 [13:15] <Chris> Bossgamer990: One moment
#5294 [13:15] <Chris> bubblepop: Then can you type it?
#5295 [13:16] <Guest78219> Hello, I need help with what to do when this shows up "Unable to save download. ast_ES.lang"
#5296 [13:16] <bubblepop> i can
#5297 [13:16] <Bossgamer990> Ok plz get me it back
#5298 [13:16] <bubblepop> oh were though
#5299 [13:16] <GreyVulpine> ??> Guest78219 av/bytefence
#5300 [13:16] <Absol> Guest78219: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5301 [13:16] <Chris> bubblepop: http://paste.ubuntu.com/
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#5303 [13:16] * BowSeddy [BowSeddy@notlogged] has joined #minecrafthelp
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#5306 [13:16] <Chris> GreyVulpine: AFAIK we can't really restore deleted worlds, can we?
#5307 [13:17] <Bossgamer990> I have the normal minecraft playstation 3 edition
#5308 [13:17] <Lizqrd> The downloaded file could not be saved. Realms-1.10.13.jar Name: realms-1.10.13.jar URL: https://libraries.minecraft.net/com/mojang/realms/1.10.13/realms-1.10.13.jar Error details: Attempting to move successful download to C: / Users \ Users \ AppData \ Roaming \ .minecraft \ libraries \ com / mojang / realms / 1.10.13 / realms-1.10.13.jar The process can not access the file because it is being used by another process File name: 4588-3d
#5309 [13:17] <Gubi> Can someone help me?
#5310 [13:17] <Chris> Yeah especially on console, you're out of luck, Bossgamer990 :(
#5311 [13:17] <GreyVulpine> Chris - short answer, no. Long answer, depends on how they deleted it.
#5312 [13:17] <Guest78219> Ok Thank you!
#5313 [13:17] <Chris> Bossgamer990: Your only saving grace would be if it's saved to the cloud
#5314 [13:17] <GreyVulpine> Chris - On consoles, yeah, no chance.
#5315 [13:17] <Chris> ??> Lizqrd paste
#5316 [13:17] <Absol> Lizqrd: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#5317 [13:17] * asd_ [asd_@notlogged] has joined #minecrafthelp
#5318 [13:17] <Gubi> When I try to get on 1.11.2 on PC it says "Unable to save download. ar_sa.lang Show more details Get further assistance"
#5319 [13:17] <Bossgamer990> Uh man
#5320 [13:17] <GamerGames> cross my fingers
#5321 [13:17] <Chris> ??> Gubi av/bytefence
#5322 [13:17] <Absol> Gubi: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5323 [13:17] <Chris> Bossgamer990: Sorry :(
#5324 [13:17] <GamerGames> cross yours to
#5325 [13:17] <Bossgamer990> Ive been working on ir for a year
#5326 [13:18] <Gubi> Thanks~
#5327 [13:18] * Gubi [Gubi@notlogged] has quit. (Client Quit)
#5328 [13:18] <Lizqrd> http://paste.ubuntu.com/23976039/
#5329 [13:19] <Chris> ??> Lizqrd av/bytefence
#5330 [13:19] <Absol> Lizqrd: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5331 [13:19] <bubblepop> ok now what i clicked past
#5332 [13:19] <Lizqrd> Yes i have bytefence
#5333 [13:19] <Chris> bubblepop: Now give us the link please
#5334 [13:19] <Chris> Lizqrd: Please uninstall it. It conflicts with the new launcher
#5335 [13:19] <Lizqrd> Okay
#5336 [13:19] <GiraffeCraft> YAY! My minecraft is working fine! Thanks so much Chris! :D saved my day
#5337 [13:19] <Lizqrd> Thank you Chris
#5338 [13:19] * discosquid58 [discosquid58@notlogged] has joined #minecrafthelp
#5339 [13:19] <bubblepop> http://paste.ubuntu.com/23976040/
#5340 [13:19] <Chris> GiraffeCraft, Lizqrd: No problem!
#5341 [13:19] <bubblepop> there
#5342 [13:20] <Chris> ??> bubblepop win/reinst
#5343 [13:20] <Absol> bubblepop: You may need to reinstall the locally installed files that Minecraft puts into place.
#5344 [13:20] <Absol> bubblepop: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#5345 [13:20] <discosquid58> The new launcher keep crashing my computer, is there an alternate somewhere?
#5346 [13:20] <GreyVulpine> discosquid58 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#5347 [13:20] * GiraffeCraft [GiraffeCraft@notlogged] has quit. (Quit: Web client closed)
#5348 [13:20] <discosquid58> Where can I get that log
#5349 [13:20] * Lizqrd [Lizqrd@notlogged] has quit. (Quit: Web client closed)
#5350 [13:20] <GreyVulpine> discosquid58 - You should see it when minecraft crashes
#5351 [13:20] <Chris> GreyVulpine: If only Mojang could be more vague with their crash reports. "An unexpected issue has occurred," yeah, what issue?!
#5352 [13:20] <discosquid58> No, like, I get a blue screen
#5353 [13:21] * Bossgamer990 [Bossgamer990@notlogged] has quit. (Ping timeout: 180 seconds)
#5354 [13:21] <Chris> discosquid58: Your whole system crashes when you run the launcher?
#5355 [13:21] <discosquid58> Yeah
#5356 [13:21] <GreyVulpine> discosquid58 - Does that blue screen say anything?
#5357 [13:21] * Rammm12 [Rammm12@notlogged] has joined #minecrafthelp
#5358 [13:21] <Chris> discosquid58: If possible, can you take a picture of it and upload it so we can look at it?
#5359 [13:21] <bubblepop> give me a minute
#5360 [13:21] <Rammm12> The new minecraft launcher will not let me log in
#5361 [13:21] <Chris> Rammm12: What do you mean?
#5362 [13:21] * asd_ [asd_@notlogged] has quit. (Client Quit)
#5363 [13:21] <discosquid58> One second, let me find the error message
#5364 [13:22] <GamerGames> i think its going to work
#5365 [13:22] <Rammm12> on 1.11.2
#5366 [13:22] * LarryCev [LarryCev@notlogged] has quit. (Quit: Web client closed)
#5367 [13:22] <Chris> Rammm12: You need to be more specific. Does it give you an error message?
#5368 [13:22] <Rammm12> it says unable to save download when i try and log on with 1.11.2
#5369 [13:23] <discosquid58> DPC_WATCHDOG_VIOLATION
#5370 [13:23] <Chris> ??> Rammm12 av/bytefence
#5371 [13:23] <Absol> Rammm12: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5372 [13:23] <Chris> discosquid58: One second, that's with your graphics drivers
#5373 [13:23] * needshelp [needshelp@notlogged] has joined #minecrafthelp
#5374 [13:23] <Rammm12> ok
#5375 [13:23] <discosquid58> Yeah I've been having issues with them but the old launcher at least worked
#5376 [13:23] <bubblepop> java(TM) platform SE binary is not responding thats what it tells me
#5377 [13:24] <bubblepop> is that good info
#5378 [13:24] <needshelp> my client is unable to save and download
#5379 [13:24] <Chris> discosquid58: Try following this article: http://www.tomshardware.com/faq/id-3128566/fix-windows-error-dpc-watchdog-violation.html
#5380 [13:24] <Chris> ??> bubblepop win/java/reinst
#5381 [13:24] <Absol> bubblepop: You need to reinstall Java.
#5382 [13:24] <Absol> bubblepop: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#5383 [13:24] <Chris> bubblepop: Please follow Absol's instructions
#5384 [13:25] <GamerGames> it didnt work
#5385 [13:25] <Chris> GamerGames: Apologies, what did I have you do? Delete everything in the .minecraft folder, right?
#5386 [13:26] <Chris> needshelp: What's the error message that appears?
#5387 [13:26] <GamerGames> except for saves
#5388 [13:26] <bubblepop> were in settings or in files
#5389 [13:26] <Chris> GamerGames: Right. And the same error occurs?
#5390 [13:26] <GamerGames> also same message
#5391 [13:26] <Chris> bubblepop: Did you follow Absol's instructions?
#5392 [13:26] <GamerGames> yes
#5393 [13:26] <Chris> GamerGames: Right. And what was that again?
#5394 [13:27] <discosquid58> Chris: Yeah I tried that earlier, no help
#5395 [13:27] <bubblepop> um............. i have no idea
#5396 [13:27] <GamerGames> to delete everything except for saves then reinstall
#5397 [13:27] <Chris> discosquid58: :( Have you tried to see if your drivers are up to date through Windows Update?
#5398 [13:27] <Chris> GamerGames: No, the error message
#5399 [13:27] <Chris> bubblepop: Did you read what Absol told you to do?
#5400 [13:28] <discosquid58> Chris: I'll confirm now
#5401 [13:28] * Erok_TR [Erok_TR@notlogged] has joined #minecrafthelp
#5402 [13:28] <mattym> ??> bubblepop launcher/new/log
#5403 [13:28] <Absol> bubblepop: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#5404 [13:28] <Erok_TR> hello
#5405 [13:28] <Chris> Hiya, Erok_TR
#5406 [13:28] <GamerGames> iv got the latest
#5407 [13:29] * Critantor [Critantor@notlogged] has joined #minecrafthelp
#5408 [13:29] <Chris> GamerGames: Please only read messages with your name in front.
#5409 [13:29] <Critantor> I can't download new laucher of minecraft
#5410 [13:29] <Chris> GamerGames: What was the error message that shows?
#5411 [13:29] <Critantor> It send me this message
#5412 [13:29] <Critantor> Impossible d’enregistrer le téléchargement. nl_nl.lang Nom : nl_nl.lang Lien : http://resources.download.minecraft.net/f4/f49ae23fbdc2a3991b40f8384ea295d0f85374df Détails de l’erreur : Attempting to move successful download to C:/Users\Alexandre\AppData\Roaming\.minecraft\assets\objects\f4/f49ae23fbdc2a3991b40f8384ea295d0f85374df Le processus ne peut pas acc�der au fichier car ce fichier est utilis� par un autr
#5413 [13:29] <Chris> ??> Cranium av/bytefence
#5414 [13:29] <Absol> Cranium: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5415 [13:30] <GamerGames> same An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience.
#5416 [13:31] <Chris> Oops
#5417 [13:31] <mattym> ??> GamerGames launcher/new/log
#5418 [13:31] <Absol> GamerGames: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#5419 [13:31] <Chris> Critantor: Please read Absol's instructions
#5420 [13:31] * kyakent [kyakent@notlogged] has joined #minecrafthelp
#5421 [13:31] * Ejk19 [Ejk19@notlogged] has joined #minecrafthelp
#5422 [13:31] <Erok_TR> hello
#5423 [13:31] * discosquid58 [discosquid58@notlogged] has quit. (Ping timeout: 180 seconds)
#5424 [13:31] * kyakent [kyakent@notlogged] has quit. (Client Quit)
#5425 [13:31] <GamerGames> wait what
#5426 [13:31] * Drooklyn [Drooklyn@notlogged] has joined #minecrafthelp
#5427 [13:31] <Erok_TR> are someone there?
#5428 [13:31] * spencer [spencer@notlogged] has joined #minecrafthelp
#5429 [13:31] <Chris> Hi, Erok_TR.
#5430 [13:32] <Erok_TR> hi
#5431 [13:32] <Chris> GamerGames: Please follow Absol's instructions
#5432 [13:32] <Chris> Erok_TR: Do you need help wit hsomething?
#5433 [13:32] <Erok_TR> are you one from mojang?
#5434 [13:32] <Chris> Erok_TR: No, we're all volunteers.
#5435 [13:32] * bubblepop [bubblepop@notlogged] has quit. (Ping timeout: 180 seconds)
#5436 [13:32] * boygamer46 [boygamer46@notlogged] has joined #minecrafthelp
#5437 [13:32] <Erok_TR> what does that meen?
#5438 [13:32] * Tkdman315 [Tkdman315@notlogged] has joined #minecrafthelp
#5439 [13:32] <Drooklyn> Can someone help me, whenever I try to start Minecraft with the new launcher it keps saying "Can't save the download. 1.11.2"
#5440 [13:33] * Critantor [Critantor@notlogged] has quit. (Ping timeout: 180 seconds)
#5441 [13:33] * bubblepop [bubblepop@notlogged] has joined #minecrafthelp
#5442 [13:33] <GamerGames> 11:32:23 launcher Preparing to launch minecraft client for 1.10.2 11:32:23 launcher Checking installations. 11:32:23 launcher Minecraft client 1.10.2 is ready to start. 11:32:23 launcher Starting! 11:32:23 launcher Using default game log configuration client-1.7.xml (outputs XML) 11:32:24 bcx Setting user: goldeneyegames 11:32:25 bcx LWJGL Version: 2.9.4 11:32:26 launcher Process closed with exit code -1073740791 11:32:26 laun
#5443 [13:33] <bubblepop> 2357 debugs5 infos 14:30:02 launcher Preparing to launch minecraft client for 1.8.9 14:30:03 launcher Checking installations. 14:30:03 launcher Minecraft client 1.8.9 is ready to start. 14:30:03 launcher Starting! 14:30:04 launcher Using default game log configuration client-1.7.xml (outputs XML thats what i said befor it crashed
#5444 [13:33] <Chris> ??> Erok_TR info/volunteer
#5445 [13:33] <GreyVulpine> Nobody here works for Mojang. We are all ordinary people, like yourself. We volunteer our time to help out our fellow minecraft players
#5446 [13:33] <Absol> Erok_TR: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#5447 [13:33] <Chris> ??> GamerGames paste
#5448 [13:33] <Absol> GamerGames: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#5449 [13:33] <Chris> ??> bubblepop paste
#5450 [13:33] <Absol> bubblepop: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#5451 [13:33] <GamerGames> I did
#5452 [13:33] <Drooklyn> Can someone help me with this.
#5453 [13:33] <GamerGames> 11:32:23 launcher Preparing to launch minecraft client for 1.10.2 11:32:23 launcher Checking installations. 11:32:23 launcher Minecraft client 1.10.2 is ready to start. 11:32:23 launcher Starting! 11:32:23 launcher Using default game log configuration client-1.7.xml (outputs XML) 11:32:24 bcx Setting user: goldeneyegames 11:32:25 bcx LWJGL Version: 2.9.4 11:32:26 launcher Process closed with exit code -1073740791 11:32:26 laun
#5454 [13:33] <mattym> GamerGames, Follow all the instructions
#5455 [13:33] * Guest78219 [Guest78219@notlogged] has quit. (Quit: Web client closed)
#5456 [13:33] <mattym> bubblepop, Follow all the instructions
#5457 [13:33] <Erok_TR> do you working on minecraft?
#5458 [13:33] * Ejk19 [Ejk19@notlogged] has quit. (Client Quit)
#5459 [13:33] * HakaidaMC [HakaidaMC@notlogged] has joined #minecrafthelp
#5460 [13:33] <Chris> Erok_TR: No, we are all community voluneteers. We have no affiliation with Mojang.
#5461 [13:34] <Erok_TR> ok well i cant enter minecraft
#5462 [13:34] <Chris> Ah crap it's 2:30, I need to go.
#5463 [13:34] <Chris> mattym: Do you mind taking over pls?
#5464 [13:34] <mattym> Erok_TR, What happens when you try?
#5465 [13:34] <Tkdman315> I bought the windows ten version and my desktop doesn't support it and I would like to cancel the purchase
#5466 [13:34] <bubblepop> http://paste.ubuntu.com/23976131/ there
#5467 [13:34] <HakaidaMC> I cant login ether
#5468 [13:34] <mattym> Tkdman315, You need to do that through the Windows Store
#5469 [13:34] <Drooklyn> I can't enter Minecraft eitheer
#5470 [13:34] <bubblepop> so can you help me
#5471 [13:34] <Drooklyn> It keeps saying this: https://gyazo.com/2c2c88472c7bf753644ff3cd2801810c
#5472 [13:35] <boygamer46> the new launcher wont let me play it says unable to save download ar_sa.lang
#5473 [13:35] <mattym> bubblepop, What happens if you try to run it on the latest version
#5474 [13:35] * JORDAN_ [JORDAN_@notlogged] has quit. (Ping timeout: 180 seconds)
#5475 [13:35] <Erok_TR> well its says couldnt save download. minecrat.incs
#5476 [13:35] * jeff_ [jeff_@notlogged] has joined #minecrafthelp
#5477 [13:35] <GamerGames> okay http://paste.ubuntu.com/23976140/
#5478 [13:35] <mattym> ??> Drooklyn av/bytefence
#5479 [13:35] <Drooklyn> SAME FOR ME
#5480 [13:35] <Absol> Drooklyn: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5481 [13:35] <mattym> GamerGames, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#5482 [13:35] <Drooklyn> Absol wow thank you.
#5483 [13:35] <jeff_> hey i cant play with my minecraft launcher please help me
#5484 [13:35] <mattym> ??> boygamer46 av/bytefence
#5485 [13:35] <Absol> boygamer46: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5486 [13:35] <mattym> jeff_, Explain what happens when you try
#5487 [13:36] <bubblepop> it takes forever
#5488 [13:36] <jeff_> Unable to save download.
#5489 [13:36] <mattym> jeff_, The full error.
#5490 [13:36] <bubblepop> it worked on my desktop
#5491 [13:36] <mattym> bubblepop, Get me the report for when you load the latest version.
#5492 [13:36] <jeff_> Name: oc_fr.lang URL: http://resources.download.minecraft.net/5e/5eedec67dea47dd7136fdc6a05e6ce5d88c28bb0 Error details: Attempting to move successful download to C:/Users\Ricky Lucio\AppData\Roaming\.minecraft\assets\objects\5e/5eedec67dea47dd7136fdc6a05e6ce5d88c28bb0 The process cannot access the file because it is being used by another process Filename on disk: 0331-c927-40e7-afef Path: C:\Users\JEFF~1\AppData\Local\Temp\0331-c
#5493 [13:36] <mattym> ??> jeff_ av/bytefence
#5494 [13:36] <Absol> jeff_: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5495 [13:37] * DrippySpaff [DrippySpaff@notlogged] has joined #minecrafthelp
#5496 [13:37] <DrippySpaff> yoyoyoyyoyoyoyoyoo
#5497 [13:37] <Erok_TR> crish are you there or someone else can you tell me how to fix it?
#5498 [13:37] <bubblepop> well um............ this is goin to be a while then
#5499 [13:37] * jeff_ [jeff_@notlogged] has quit. (Client Quit)
#5500 [13:37] <bubblepop> 2mb to go
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#5502 [13:37] * Tkdman315 [Tkdman315@notlogged] has quit. (Ping timeout: 180 seconds)
#5503 [13:37] <DrippySpaff> Absol, can you help?
#5504 [13:37] * Gabe [Gabe@notlogged] has quit. (Client Quit)
#5505 [13:38] * DrippySpaff [DrippySpaff@notlogged] has quit. (Client Quit)
#5506 [13:38] <Erok_TR> I need help becuse im loving minecraft
#5507 [13:38] * xImHackzZ [xImHackzZ@notlogged] has joined #minecrafthelp
#5508 [13:38] <mattym> Erok_TR, Explain the exact problem you get
#5509 [13:38] * Sssssssssnake [Sssssssssnake@notlogged] has joined #minecrafthelp
#5510 [13:38] * boygamer46 [boygamer46@notlogged] has quit. (Quit: Web client closed)
#5511 [13:39] <Erok_TR> when i try to join minecraft it wont let me in
#5512 [13:39] <bubblepop> its going to be long
#5513 [13:39] <mattym> Erok_TR, What happens when you try?
#5514 [13:39] <bubblepop> 3168 debugs280 infos 14:36:53 launcher Successfully downloaded http://resources.download.minecraft.net/eb/ebce815ea3ee1bf06e0817453d1c9988cfb99a92 to C:/Users\donovan\AppData\Roaming\.minecraft\assets\objects\eb/ebce815ea3ee1bf06e0817453d1c9988cfb99a92 14:36:53 launcher Successfully downloaded http://resources.download.minecraft.net/71/713be8d0f6b8373cc2294f76cb80bb84abad05f6 to C:/Users\donovan\AppData\Roaming\.min
#5515 [13:39] <bubblepop> there
#5516 [13:39] <mattym> bubblepop, I need it via the paste site
#5517 [13:40] <bubblepop> oh
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#5521 [13:40] <Erok_TR> I cant get in when i try a window comes up and it says unable to save download. minecraft.icns
#5522 [13:40] <henery> i cant log in to play minecraft
#5523 [13:40] <bubblepop> http://paste.ubuntu.com/23976181/
#5524 [13:40] <mattym> ??> Erok_TR tools/hjt
#5525 [13:40] <Absol> Erok_TR: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#5526 [13:40] <Absol> Erok_TR: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#5527 [13:40] <mattym> henery, Did you do what you were already told?
#5528 [13:41] <Sssssssssnake> It wont let me join in minecraft
#5529 [13:41] <Drooklyn> EVERYONE THANK YOU A LOT FOR HELPING ME!
#5530 [13:41] <henery> i tried but it didnt work
#5531 [13:41] * IchBinDerTost [IchBinDerTost@notlogged] has joined #minecrafthelp
#5532 [13:41] <Erok_TR> uu wat
#5533 [13:41] * Drooklyn [Drooklyn@notlogged] has quit. (Quit: Web client closed)
#5534 [13:41] <mattym> henery, What do you mean it didnt work?
#5535 [13:41] * steve_ [steve_@notlogged] has quit. (Client Quit)
#5536 [13:41] <mattym> Erok_TR, Do the instructions Absol wrote to you.
#5537 [13:41] <IchBinDerTost> i dont can download minecraft on 1.8.8
#5538 [13:41] <henery> i already have the new launcher downloaded but it oesnt let me join the actuall game
#5539 [13:41] <bubblepop> how long till its fixed
#5540 [13:42] <mattym> henery, Did you remove the program Absol's instructions told you to?
#5541 [13:42] <Sssssssssnake> Name: br_fr.lang URL: http://resources.download.minecraft.net/8d/8dfff044644adf4de0a1b8fe334a47eaed0a65ff Error details: Attempting to move successful download to C:/Users\shawn\AppData\Roaming\.minecraft\assets\objects\8d/8dfff044644adf4de0a1b8fe334a47eaed0a65ff The process cannot access the file because it is being used by another process Filename on disk: 97c5-ad38-915c-2b72 Path: C:\Users\shawn\AppData\Local\Temp\97c5-
#5542 [13:42] * IchBinDerTost [IchBinDerTost@notlogged] has quit. (Client Quit)
#5543 [13:42] <henery> no
#5544 [13:42] <mattym> ??> Sssssssssnake av/bytefence
#5545 [13:42] <Absol> Sssssssssnake: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5546 [13:42] <mattym> henery, Then do so
#5547 [13:42] <henery> how
#5548 [13:42] * IchBinDerTost [IchBinDerTost@notlogged] has joined #minecrafthelp
#5549 [13:42] <Sssssssssnake> thx
#5550 [13:42] <Erok_TR> yes i now but when i gonna run the program it doesnt work
#5551 [13:43] * IchBinDerTost [IchBinDerTost@notlogged] has quit. (Client Quit)
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#5553 [13:43] * IchBinDerTost [IchBinDerTost@notlogged] has joined #minecrafthelp
#5554 [13:43] * MrNL12 [MrNL12@notlogged] has quit. (Quit: Web client closed)
#5555 [13:43] <IchBinDerTost> how to fix the error download
#5556 [13:43] * Sssssssssnake [Sssssssssnake@notlogged] has quit. (Client Quit)
#5557 [13:43] <bubblepop> so no fixing
#5558 [13:43] <mattym> bubblepop, Be patient
#5559 [13:43] <mattym> IchBinDerTost, What is the exact error you get?
#5560 [13:44] * xImHackzZ [xImHackzZ@notlogged] has quit. (Ping timeout: 180 seconds)
#5561 [13:44] <bubblepop> i am
#5562 [13:44] <mattym> ??> bubblepop win/reinst
#5563 [13:44] <Absol> bubblepop: You may need to reinstall the locally installed files that Minecraft puts into place.
#5564 [13:44] <Absol> bubblepop: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#5565 [13:44] <IchBinDerTost> wait
#5566 [13:44] <mattym> bubblepop, Are you sure you tried the instructions Absol just wrote?
#5567 [13:44] <IchBinDerTost> Die heruntergeladene Datei konnte nicht gespeichert werden. zh_TW.lang
#5568 [13:44] <IchBinDerTost> this error Die heruntergeladene Datei konnte nicht gespeichert werden. zh_TW.lang
#5569 [13:44] * Grisen3000 [Grisen3000@notlogged] has joined #minecrafthelp
#5570 [13:44] <IchBinDerTost> its german
#5571 [13:44] <IchBinDerTost> :D
#5572 [13:44] <mattym> ??> IchBinDerTost av/bytefence
#5573 [13:44] <Absol> IchBinDerTost: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5574 [13:45] <bubblepop> im going to eat dinner so i dont want to miss anything thats why im asking
#5575 [13:45] * Grisen3000 [Grisen3000@notlogged] has quit. (Client Quit)
#5576 [13:45] * gFyAfxr81mwUrQDp [gFyAfxr81mwUrQDp@notlogged] has joined #minecrafthelp
#5577 [13:45] <Erok_TR> Absol: or some one what do i gonna run and what do i gonna accept?
#5578 [13:46] <mattym> Erok_TR, Read all the info that was given
#5579 [13:46] <Erok_TR> give me it aigan
#5580 [13:46] <Erok_TR> plz
#5581 [13:46] <mattym> ??> Erok_TR tools/hjt
#5582 [13:46] <Absol> Erok_TR: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#5583 [13:46] <Absol> Erok_TR: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#5584 [13:47] * henery [henery@notlogged] has quit. (Quit: Web client closed)
#5585 [13:47] <Erok_TR> what do i gonna run and accept?
#5586 [13:47] <mattym> Erok_TR, Read ALL of what Absol said
#5587 [13:47] * C2mc4ever [C2mc4ever@notlogged] has joined #minecrafthelp
#5588 [13:47] <Erok_TR> do i gonna run minecraft?
#5589 [13:47] <mattym> Erok_TR, No
#5590 [13:47] <mattym> Erok_TR, Read more than just the last line on your screen
#5591 [13:47] <mattym> read all of what Absol said
#5592 [13:48] <C2mc4ever> So heres my problem I jsut bought minecraft and it says I can only play the demo how do I fix it. I bought the whole game.
#5593 [13:48] <Erok_TR> i did
#5594 [13:48] <mattym> C2mc4ever, Make sure you are logging in with the account (email) you used to purchase the game with.
#5595 [13:48] <Erok_TR> he said Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on
#5596 [13:48] <C2mc4ever> ok
#5597 [13:48] <mattym> Erok_TR, There is more before that that you are skipping
#5598 [13:48] * zachyzach [zachyzach@notlogged] has quit. (Quit: Web client closed)
#5599 [13:49] <C2mc4ever> do I log outa nd enter it back in again?
#5600 [13:49] <C2mc4ever> will that work?
#5601 [13:49] <mattym> C2mc4ever, Dont enter the same info, because if you are only seeing the demo, you are using the wrong account.
#5602 [13:49] <C2mc4ever> ok but I dont know another account
#5603 [13:50] * manuel [manuel@notlogged] has joined #minecrafthelp
#5604 [13:50] <mattym> C2mc4ever, If you log in at account.mojang.com/me what do you see listed under "My Games"
#5605 [13:50] * Erok_TR [Erok_TR@notlogged] has quit. (Quit: Web client closed)
#5606 [13:50] <C2mc4ever> ok hold on lemme check
#5607 [13:51] <bubblepop> ok well it wont work
#5608 [13:51] <mattym> bubblepop, Are you still getting the same error, or anyting different?
#5609 [13:51] <bubblepop> im trying it
#5610 [13:52] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#5611 [13:52] <bubblepop> its trying
#5612 [13:53] * MadRedHead [MadRedHead@notlogged] has joined #minecrafthelp
#5613 [13:53] <MadRedHead> i have a problem with java!!
#5614 [13:53] * manuel [manuel@notlogged] has quit. (Ping timeout: 180 seconds)
#5615 [13:53] <bubblepop> might be an hour
#5616 [13:53] <mattym> MadRedHead, What do you mean?
#5617 [13:53] <mattym> bubblepop, Thats fine
#5618 [13:54] * miguel [miguel@notlogged] has joined #minecrafthelp
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#5620 [13:54] * miguel [miguel@notlogged] has left #minecrafthelp
#5621 [13:54] <bubblepop> i deleted everything
#5622 [13:54] <MadRedHead> my java always crashes, after a couple of minutes of playing
#5623 [13:54] <mattym> MadRedHead, Whats the message you get?
#5624 [13:54] <bubblepop> so its downloading it agin
#5625 [13:54] <mattym> bubblepop, Yes, let me know what happens when its done.
#5626 [13:55] <MadRedHead> "java se binary doesnt work anymore" sorry for the bad translation
#5627 [13:56] * Alle [Alle@notlogged] has joined #minecrafthelp
#5628 [13:56] <mattym> MadRedHead, If you go into the Options from the main menu ingame, and go to Video Settings, let me know what the Use VBO setting is set to.
#5629 [13:57] <bubblepop> thank you i would have never found this if properties wasent a thing
#5630 [13:57] <MadRedHead> do u mean view bobbing? with VBO
#5631 [13:57] <mattym> MadRedHead, No, scroll down its close to the bottom
#5632 [13:58] <bubblepop> almost done
#5633 [13:58] <MadRedHead> Use VBOs: ON
#5634 [13:58] <bubblepop> done
#5635 [13:58] * Benedaz [Benedaz@notlogged] has joined #minecrafthelp
#5636 [13:58] <mattym> MadRedHead, Set it to Off, then see if the game works without issue.
#5637 [13:58] <bubblepop> oh no no responding
#5638 [13:58] <Benedaz> I have asked for a password reset for the email im 100 percent sure I used
#5639 [13:59] <Benedaz> But im not getting any reset email ;-;
#5640 [13:59] * mike_ [mike_@notlogged] has joined #minecrafthelp
#5641 [13:59] <C2mc4ever> ok sry for late response but I searched the account.mojang.com/me thing but it says the site cant be reached. can i just search minecraft.net and find my games there?
#5642 [13:59] * Alle [Alle@notlogged] has quit. (Ping timeout: 180 seconds)
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#5644 [13:59] <MadRedHead> it crashes again, with the same error message
#5645 [14:00] <mattym> ??> MadRedHead win/dxdiag
#5646 [14:00] <Absol> MadRedHead: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5647 [14:00] <mattym> C2mc4ever, No
#5648 [14:00] <MadRedHead> Absol, does it work man
#5649 [14:00] * AutismCat [AutismCat@notlogged] has joined #minecrafthelp
#5650 [14:00] <mattym> C2mc4ever, If you get the demo message, it means the account you are using doesnt have the game on it.
#5651 [14:00] <bubblepop> so not working
#5652 [14:01] * spencer [spencer@notlogged] has quit. (Ping timeout: 180 seconds)
#5653 [14:01] <mattym> C2mc4ever, If there isnt another account, then you will need to have MOjang recover yours.
#5654 [14:01] <mattym> ??> C2mc4ever account/send-email
#5655 [14:01] <Absol> C2mc4ever: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#5656 [14:01] <Absol> C2mc4ever: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#5657 [14:01] <AutismCat> hey there - I updated minecraft and If I want to start it, it crashes
#5658 [14:01] <mattym> MadRedHead, Do the instructions that were linked.
#5659 [14:01] * ajlee1924 [ajlee1924@notlogged] has joined #minecrafthelp
#5660 [14:01] * Xx2brosxX [Xx2brosxX@notlogged] has joined #minecrafthelp
#5661 [14:01] <C2mc4ever> I cant reach the account mojang site and so now what do i do?
#5662 [14:01] * Carmen [Carmen@notlogged] has joined #minecrafthelp
#5663 [14:01] <C2mc4ever> i don't wanna be scammed by u guys
#5664 [14:01] <Carmen> I need a number to call
#5665 [14:01] <mattym> bubblepop, Redownload a copy of the installer from minecraft.net/download
#5666 [14:02] <mattym> bubblepop, Run it, and choose to repair or install, whichever it lets you choose
#5667 [14:02] <mattym> Carmen, there is not one, what is the problem you are having?>
#5668 [14:02] <Carmen> I need a support help to call
#5669 [14:02] <Xx2brosxX> Hi i cant go into game servers it comes up java.lang.nullpointerexception does anyone know how to fix this please
#5670 [14:02] <Carmen> Issue with my acct
#5671 [14:02] <mattym> C2mc4ever, Fill out the support request that Absol linked.
#5672 [14:02] <mattym> Carmen, What type of issue?
#5673 [14:02] <ajlee1924> how come my minecraft launcher said unable to access save fle
#5674 [14:02] <bubblepop> ok don e
#5675 [14:03] <Carmen> It's i can't log in and it's asking to redownload micrecraft
#5676 [14:03] <mattym> Xx2brosxX, Hit the Log Out button on the launcher, close it, then reopen and re-enter your login details, then try the servers again.
#5677 [14:03] <mattym> ajlee1924, Whats the exact message.
#5678 [14:03] <mattym> Carmen, What does it say when you try to log in?
#5679 [14:03] <Carmen> It doesn't recognize my acct
#5680 [14:03] <Carmen> I need someone to look it up
#5681 [14:03] * Muffin [Muffin@notlogged] has joined #minecrafthelp
#5682 [14:04] <C2mc4ever> where is the link the absol has given
#5683 [14:04] <ajlee1924> My miecraft said it can not access my save files to play
#5684 [14:04] <Carmen> I don't want to repay for it
#5685 [14:04] <mattym> C2mc4ever, Read back in the chat
#5686 [14:04] <mattym> ajlee1924, What is the exact message it gives you
#5687 [14:04] <AutismCat> may some1 help me - I updated the launcher and it always says "game crash - an unexpected issue occured and the game has crashed. We're sorry for the inconvenience"
#5688 [14:04] <ajlee1924> miecraft is not working
#5689 [14:04] <Muffin> Unable to save download. 1.7.10.json poped up i dont know what it means
#5690 [14:04] <mattym> Carmen, Answer my question, what is the message it says when you try to log in?
#5691 [14:04] <mattym> ??> Muffin av/bytefence
#5692 [14:04] <Absol> Muffin: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5693 [14:05] <bubblepop> it works on atlauncher
#5694 [14:05] <mattym> ajlee1924, That is not the exact message it says, tell me what it tells you , exactly
#5695 [14:05] <MadRedHead> mattym, what should i do
#5696 [14:05] <mattym> bubblepop, Then you need to reinstall/repair like I said.
#5697 [14:05] * jack [jack@notlogged] has joined #minecrafthelp
#5698 [14:05] <ajlee1924> Unable to save download. client-1.7.xml
#5699 [14:05] <mattym> MadRedHead, Did you get the link the instructions had you make?
#5700 [14:05] <bubblepop> i did not work
#5701 [14:05] <Carmen> Okay do I had to reimagine my laptop soni lost the game when I went to sign on to redownload it didn't recognize my login and password
#5702 [14:05] * panwbk [panwbk@notlogged] has joined #minecrafthelp
#5703 [14:05] * jack is now known as Guest53510
#5704 [14:05] <mattym> ??> ajlee1924 av/bytefence
#5705 [14:05] <Absol> ajlee1924: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#5706 [14:06] <bubblepop> so can i not play it on laptop
#5707 [14:06] <bubblepop> so can i not play it on laptop
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#5712 [14:06] <mattym> Carmen, For the last time, if you dont simply answer this question i wont be able to help, what is the exact error you get when you try to log in.
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#5714 [14:06] * MadRedHead_ [MadRedHead_@notlogged] has joined #minecrafthelp
#5715 [14:06] <MadRedHead_> mattym?
#5716 [14:06] <mattym> ??> MadRedHead_ win/dxdiag
#5717 [14:06] <Absol> MadRedHead_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5718 [14:07] <mattym> MadRedHead_, Do the instructions in the link from Absol
#5719 [14:07] <mattym> MadRedHead_, Get me the URL they have you create
#5720 [14:07] <magicbunny> everytime i try to login i get a corrupt file error and it is a file hash mismatch
#5721 [14:07] * zasa78S [zasa78S@notlogged] has joined #minecrafthelp
#5722 [14:07] <bubblepop> so desktop only
#5723 [14:07] <mattym> magicbunny, Can you tell us the exact message it gives you.
#5724 [14:07] * zasa78S [zasa78S@notlogged] has quit. (Client Quit)
#5725 [14:07] <magicbunny> Error details: File hash should be 6a02f9fd473a2429dddb52c7a550ca3cf309611f but was e52593135fa69d921c954ce907b54e5d3c180410 Access is denied
#5726 [14:07] * ajlee1924 [ajlee1924@notlogged] has quit. (Quit: Web client closed)
#5727 [14:07] <mattym> magicbunny, Do you know what your launcher version is?
#5728 [14:07] * Greenie [Greenie@notlogged] has joined #minecrafthelp
#5729 [14:07] * Pieter [Pieter@notlogged] has joined #minecrafthelp
#5730 [14:08] <magicbunny> 2.0.806
#5731 [14:08] <mattym> ??> magicbunny launcher/log/new
#5732 [14:08] <mattym> ??> magicbunny launcher/new/log
#5733 [14:08] <Absol> magicbunny: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#5734 [14:09] <Xx2brosxX> matty m thank you it works
#5735 [14:09] <MadRedHead_> mattym i did it, im finished with this ubuntu thing, what next?
#5736 [14:09] <mattym> Xx2brosxX, Enjoy
#5737 [14:09] * Xx2brosxX [Xx2brosxX@notlogged] has quit. (Quit: Web client closed)
#5738 [14:09] <mattym> MadRedHead_, I need the link/url to the page you made
#5739 [14:09] <mattym> MadRedHead_, I need the link/url to the page you made
#5740 [14:09] * Guest53510 [Guest53510@notlogged] has left #minecrafthelp
#5741 [14:09] <Pieter> hi can someone help me with minecraft launcher the new one when ever is start it up and klick play it crashes
#5742 [14:09] <AutismCat> same here @Pieter
#5743 [14:10] <bubblepop> mattym plz help
#5744 [14:10] <mattym> Pieter, Does it give you a detailed message?
#5745 [14:10] <bubblepop> mattym plz help
#5746 [14:10] <Greenie> I'm having the trouble that right click doesn't work on mobs (like Villagers and some moded mobs) plz help.
#5747 [14:10] <Pieter> no it doenst give me a message
#5748 [14:10] <mattym> bubblepop, Stop
#5749 [14:10] <AutismCat> game crash - an unexpected issue occured and the game has crashed. We're sorry for the inconvenience
#5750 [14:10] <bubblepop> hello
#5751 [14:10] <MadRedHead_> i wrote u in pm matt
#5752 [14:10] <mattym> ??> Greenie mods
#5753 [14:10] <Absol> Greenie: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#5754 [14:10] <bubblepop> my laptop froze
#5755 [14:10] <Greenie> um well there 54
#5756 [14:10] <mattym> MadRedHead_, Put it here, I dont check pms
#5757 [14:10] <Pieter> i have the same one as autismcat
#5758 [14:10] <Greenie> hold on
#5759 [14:10] <mattym> Greenie, READ what Absol wrote
#5760 [14:10] <MadRedHead_> http://paste.ubuntu.com/23976324/
#5761 [14:10] <mattym> ??> AutismCat launcher/new/log
#5762 [14:10] <Absol> AutismCat: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#5763 [14:11] <mattym> Pieter, Do the same thing Absol linked AutismCat
#5764 [14:11] <Greenie> well can u help at least with the villagers
#5765 [14:11] <MadRedHead_> matt http://paste.ubuntu.com/23976324/
#5766 [14:11] <mattym> MadRedHead_, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#5767 [14:11] <Pieter> and with the old launcher i get a client/thread?
#5768 [14:11] <mattym> Pieter, Do the instructions here on the new launcher https://imgur.com/a/N7sQD
#5769 [14:11] <Pieter> ok
#5770 [14:11] <MadRedHead_> im downloading it matt
#5771 [14:12] * magicbunny [magicbunny@notlogged] has quit. (Ping timeout: 180 seconds)
#5772 [14:12] <bubblepop> laptop stop freezing
#5773 [14:12] <Greenie> is there a control to true off and on villager trading
#5774 [14:12] * Diego1206 [Diego1206@notlogged] has joined #minecrafthelp
#5775 [14:12] <AutismCat> http://pastebin.com/fgjZwiE0
#5776 [14:13] * MEES_YT [MEES_YT@notlogged] has joined #minecrafthelp
#5777 [14:13] <mattym> Greenie, We dont assist with modded, if you have mods, we cannot tell the cause of the issue you are having.
#5778 [14:13] <mattym> AutismCat, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#5779 [14:13] <MEES_YT> Hello
#5780 [14:13] * Greenie [Greenie@notlogged] has quit. (Quit: Web client closed)
#5781 [14:13] <mattym> bubblepop, Are you in the chat on the computer with the problem?
#5782 [14:13] <bubblepop> why did my laptop freez after it repaired
#5783 [14:13] * C2mc4ever [C2mc4ever@notlogged] has quit. (Ping timeout: 180 seconds)
#5784 [14:13] <AutismCat> aight mattym ima try it
#5785 [14:13] <GamerGames> thanks
#5786 [14:13] <MEES_YT> I have a question
#5787 [14:14] * Muffin [Muffin@notlogged] has quit. (Ping timeout: 180 seconds)
#5788 [14:14] <mattym> MEES_YT, Just ask
#5789 [14:14] <bubblepop> use and like 1 fps
#5790 [14:14] <bubblepop> yes
#5791 [14:14] <MEES_YT> Naam: 1.11.2.jar URL: https://launcher.mojang.com/mc/game/1.11.2/client/db5aa600f0b0bf508aaf579509b345c4e34087be/client.jar Foutgegevens: Attempting to move successful download to C:/Users\TEMP.MEES\AppData\Roaming\.minecraft\versions\1.11.2/1.11.2.jar Het proces heeft geen toegang tot het bestand omdat het door een ander proces wordt gebruikt Bestandsnaam op schijf: 8479-833c-210d-63a0 Pad: C:\Users\TEMP~1.MEE\AppData\Local\Temp\8
#5792 [14:14] <mattym> ??> MEES_YT tools/hjt
#5793 [14:14] <Absol> MEES_YT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#5794 [14:14] <Absol> MEES_YT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#5795 [14:14] <mattym> ??> bubblepop win/dxdiag
#5796 [14:14] <Absol> bubblepop: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#5799 [14:15] <Pieter> how long does it have to load the log output?
#5800 [14:15] * magicbunny [magicbunny@notlogged] has joined #minecrafthelp
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#5803 [14:15] <mattym> Pieter, Did you try to run the game?
#5804 [14:16] <magicbunny> i keep getting a corrup file hash error
#5805 [14:16] <Pieter> yes
#5806 [14:16] <mattym> Pieter, Is the log open?
#5807 [14:16] * jamy [jamy@notlogged] has joined #minecrafthelp
#5808 [14:16] * jamy [jamy@notlogged] has quit. (Client Quit)
#5809 [14:16] <mattym> magicbunny, I need the link to the log I asked for
#5810 [14:16] <Pieter> yes
#5811 [14:16] * sudonimh [sudonimh@notlogged] has joined #minecrafthelp
#5812 [14:16] <magicbunny> i tried to follow the log instructions on imigr however no log is created once I push play
#5813 [14:16] <mattym> Pieter, Did the game stop working yet?
#5814 [14:16] <Pieter> yes
#5815 [14:16] <mattym> magicbunny, Nothing at all?
#5816 [14:17] <mattym> Pieter, Then copy what you currently have and follow the rest of the isntructions
#5817 [14:17] <magicbunny> nothing at all. I can open the text file from the for the launcher log
#5818 [14:17] * phamtom [phamtom@notlogged] has joined #minecrafthelp
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#5820 [14:18] * phamtom [phamtom@notlogged] has quit. (Client Quit)
#5821 [14:18] <mattym> magicbunny, Have you tried using a new download from minecraft.net/download and running it again from the start?
#5822 [14:18] <Pieter> ummm it says i have to wait for the log output
#5823 [14:18] <magicbunny> delete and re-install or update?
#5824 [14:19] * Playthegamesnl [Playthegamesnl@notlogged] has joined #minecrafthelp
#5825 [14:19] * bphaena [bphaena@notlogged] has joined #minecrafthelp
#5826 [14:19] <mattym> magicbunny, Download it, run it, and there should be an option to Install or Repair
#5827 [14:19] <mattym> magicbunny, Choose whichever it lets you
#5828 [14:19] * Bene [Bene@notlogged] has joined #minecrafthelp
#5829 [14:19] <mattym> Pieter, There is nothing in the log?
#5830 [14:19] * Bene [Bene@notlogged] has quit. (Client Quit)
#5831 [14:19] <bphaena> hey i'm having launcher trouble any one can help me?
#5832 [14:20] <magicbunny> ctcp version?
#5833 [14:20] <mattym> bphaena, Explain the problem, or list the error it gives you
#5834 [14:20] * MattKraft_Gaming [MattKraft_Gaming@notlogged] has joined #minecrafthelp
#5835 [14:20] <mattym> magicbunny, Was just checking if you were mac/windows
#5836 [14:20] <magicbunny> oh windows 8.1
#5837 [14:20] * iMineSim8YT [iMineSim8YT@notlogged] has joined #minecrafthelp
#5838 [14:20] <mattym> magicbunny, Yeah it told me that, do the other instructions i said
#5839 [14:20] <Pieter> no there is nothing
#5840 [14:20] <bubblepop> ok did what it said
#5841 [14:21] <magicbunny> oh ok i will try it
#5842 [14:21] <mattym> Pieter, And what is the exact error the game said?
#5843 [14:21] <bubblepop> want to see the link
#5844 [14:21] <bphaena> i hit play the launcher closes then it reopens saying an unexpected error has occored and the game has crashed we are sorry for the incovince
#5845 [14:21] <mattym> bubblepop, I need the link.
#5846 [14:21] * CadenAcky [CadenAcky@notlogged] has joined #minecrafthelp
#5847 [14:21] <bubblepop> http://paste.ubuntu.com/23976470/
#5848 [14:21] <bphaena> it in the newest version
#5849 [14:21] <mattym> ??> bphaena launcher/new/log
#5850 [14:21] <bubblepop> there
#5851 [14:21] <Absol> bphaena: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#5852 [14:21] * CadenAcky [CadenAcky@notlogged] has quit. (Client Quit)
#5853 [14:22] <mattym> bubblepop, I need the full report. Copy the whole thing, and get the new link to it.
#5854 [14:22] <bphaena> ok
#5855 [14:22] <bubblepop> that is it
#5856 [14:22] <Pieter> an unexpected issue occured and the game has crashed were sorry inconvenvience srry for bad english
#5857 [14:22] * Playthegamesnl [Playthegamesnl@notlogged] has quit. (Ping timeout: 180 seconds)
#5858 [14:22] <bubblepop> nvm
#5859 [14:23] * ALEELCRACK [ALEELCRACK@notlogged] has joined #minecrafthelp
#5860 [14:23] <mattym> Pieter, And you enabled the log, and hit play, got the error, but there was nothing in the log text?
#5861 [14:23] <Pieter> yes
#5862 [14:23] <ALEELCRACK> I cant enter to de version 1.11.2
#5863 [14:23] * ParaHighDef [ParaHighDef@notlogged] has joined #minecrafthelp
#5864 [14:23] <ParaHighDef> Chris?
#5865 [14:24] * ALEELCRACK [ALEELCRACK@notlogged] has quit. (Client Quit)
#5866 [14:24] <bphaena> 12:22:42 launcher Preparing to launch minecraft client for 1.11.2 12:22:43 launcher Checking installations. 12:22:43 launcher Minecraft client 1.11.2 is ready to start. 12:22:43 launcher Starting! 12:22:43 launcher Using default game log configuration client-1.7.xml (outputs XML) 12:22:44 bes Setting user: Backpack2004 12:22:45 bes LWJGL Version: 2.9.4 12:22:46 launcher Process closed with exit code -1073740791 12:22:4
#5867 [14:24] <ParaHighDef> there is a problem
#5868 [14:24] * iMineSim8YT [iMineSim8YT@notlogged] has quit. (Ping timeout: 180 seconds)
#5869 [14:24] <ParaHighDef> again
#5870 [14:24] * Jgar07 [Jgar07@notlogged] has joined #minecrafthelp
#5871 [14:24] <mattym> bphaena, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#5872 [14:24] * Jgar07 [Jgar07@notlogged] has quit. (Client Quit)
#5873 [14:24] <bphaena> there is that what u needed?
#5874 [14:24] <mattym> ParaHighDef, Explain the problem.
#5875 [14:24] <mattym> bphaena, Yeah see what i wrote
#5876 [14:24] <bubblepop> http://paste.ubuntu.com/23976495/ there sory for taking so long
#5877 [14:24] <ParaHighDef> My minecraft keeps crashing when i launch a server
#5878 [14:24] * jojo_ [jojo_@notlogged] has joined #minecrafthelp
#5879 [14:24] <ParaHighDef> I have already reinstalled java due to Chris's help
#5880 [14:24] <bphaena> ok thank u
#5881 [14:24] <mattym> bubblepop, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
#5882 [14:25] * star6uster [star6uster@notlogged] has joined #minecrafthelp
#5883 [14:25] <mattym> ParaHighDef, What error do you get?
#5884 [14:25] <ParaHighDef> I can't play minecraft right now because of it
#5885 [14:25] <Pieter> mattym i have nvida 950m can that be the problem?
#5886 [14:25] <ParaHighDef> Java SE binary thingy
#5887 [14:25] <jojo_> how do you even get on minecraft. It is not working for me.
#5888 [14:25] <sudonimh> Hello. I hope I don't interrupt, but on my PC, after launching Minecraft, it crashes while trying to load or generate a world. After looking at the traceback on a modded version (the vanilla launcher won't let me view the crash log, I don't know why), I decided it must be https://bugs.mojang.com/browse/MC-34749 but I have tried every solution, including wiping every trace of McAfee and Avast from my disk, to no avail.
#5889 [14:25] <mattym> Pieter, Yes, if you are on a specific driver set
#5890 [14:25] <mattym> ??> Pieter win/dxdiag
#5891 [14:25] <Absol> Pieter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5892 [14:25] <mattym> Pieter, Do the new info Absol posted to you
#5893 [14:25] <ParaHighDef> mattym, i get the java se binary
#5894 [14:25] <ParaHighDef> error
#5895 [14:26] <mattym> ??> sudonimh tools/hjt
#5896 [14:26] * dou [dou@notlogged] has joined #minecrafthelp
#5897 [14:26] <Absol> sudonimh: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#5898 [14:26] <Absol> sudonimh: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#5899 [14:26] <mattym> ParaHighDef, Only when you load into a world or server? The main menu opens?
#5900 [14:26] <mattym> jojo_, Explain the error you get?
#5901 [14:26] <sudonimh> Ok.
#5902 [14:26] <ParaHighDef> mattym, yes, I crash everytime when i open a server but the menu is alright
#5903 [14:26] <dou> I am getting invalid session
#5904 [14:26] <mattym> ParaHighDef, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#5905 [14:27] <dou> I quit the game and go back in but it still says invalid session
#5906 [14:27] <ParaHighDef> ok, let me get back on
#5907 [14:27] <mattym> dou, Have you tried hitting the Log Out button, and then re-entering the info?
#5908 [14:27] <dou> Yes
#5909 [14:27] * Noah131313 [Noah131313@notlogged] has joined #minecrafthelp
#5910 [14:27] <mattym> dou, Whats the exact and full message it gives?
#5911 [14:27] <dou> Ill check
#5912 [14:27] <bubblepop> ok finished dowloadin now what
#5913 [14:27] * AutismCat [AutismCat@notlogged] has quit. (Quit: Web client closed)
#5914 [14:27] <mattym> bubblepop, Install it, follow the directions it gives you.
#5915 [14:27] <dou> I also deleted the whole thing and redownloaded
#5916 [14:28] <bubblepop> ok thanks
#5917 [14:28] * alan_ [alan_@notlogged] has joined #minecrafthelp
#5918 [14:28] <Noah131313> my minecraft is not working it say nullpinter what should i do
#5919 [14:28] <Noah131313> help pls
#5920 [14:28] <mattym> Noah131313, Whats the exact message it gives you?
#5921 [14:28] <MadRedHead_> matt, now i downloaded it, what now? start Minecraft?
#5922 [14:28] <Noah131313> wait
#5923 [14:28] <dou> It says "failed to login: Invalid session (try restarting your game)
#5924 [14:28] * SrCookie_ [SrCookie_@notlogged] has joined #minecrafthelp
#5925 [14:29] <Noah131313> java.lang.NullPointerException: group
#5926 [14:29] * d1a1v1i1d1 [d1a1v1i1d1@notlogged] has joined #minecrafthelp
#5927 [14:29] <mattym> MadRedHead_, Did you install it?
#5928 [14:29] <Noah131313> this
#5929 [14:29] <dou> I have done this so many times
#5930 [14:29] <SrCookie_> me ajude
#5931 [14:29] <d1a1v1i1d1> hello
#5932 [14:29] <SrCookie_> help
#5933 [14:29] <MadRedHead_> yes matt
#5934 [14:29] <mattym> ??> Noah131313 tools/hjt
#5935 [14:29] <bubblepop> custom install or other
#5936 [14:29] <Absol> Noah131313: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#5937 [14:29] <Absol> Noah131313: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#5938 [14:29] <Noah131313> java.lang.NullPointerException: group
#5939 [14:29] <mattym> MadRedHead_, Then yes try the game
#5940 [14:29] <ParaHighDef> mattym, I can now open the server
#5941 [14:29] * SrCookie_ [SrCookie_@notlogged] has quit. (Client Quit)
#5942 [14:29] <mattym> bubblepop, Express is fine
#5943 [14:29] <Noah131313> java.lang.NullPointerException: group
#5944 [14:29] <ParaHighDef> mattym, but it crashed when i go into a gamew
#5945 [14:29] <mattym> Noah131313, Stop
#5946 [14:29] <Noah131313> this
#5947 [14:29] <Noah131313> ok
#5948 [14:29] <mattym> Noah131313, Read the info Absol wrote to you
#5949 [14:29] <sudonimh> "For some reason your system denied write access to the hosts file. If any hijacked domains are in this file, HijackThis may NOT be able to fix this."
#5950 [14:29] * ali [ali@notlogged] has joined #minecrafthelp
#5951 [14:29] * Chocolate_Pi [Chocolate_Pi@notlogged] has joined #minecrafthelp
#5952 [14:29] <mattym> sudonimh, Hit ok and it will continue
#5953 [14:29] <ParaHighDef> mattm, the error code is Java(TM Platform SE binary has stopped working
#5954 [14:29] <ali> açıl
#5955 [14:30] * ali [ali@notlogged] has quit. (Client Quit)
#5956 [14:30] <ParaHighDef> Please help me
#5957 [14:30] <mattym> ParaHighDef, WHat version are you running?
#5958 [14:30] <ParaHighDef> 1.8.8
#5959 [14:30] * jojo__ [jojo__@notlogged] has joined #minecrafthelp
#5960 [14:30] <bubblepop> how long
#5961 [14:30] * jojo__ [jojo__@notlogged] has quit. (Client Quit)
#5962 [14:30] <mattym> bubblepop, It will take how long it needs to
#5963 [14:30] <MadRedHead_> matt i works!!!
#5964 [14:30] <sudonimh> Here: http://paste.ubuntu.com/23976546/
#5965 [14:30] <MadRedHead_> it
#5966 [14:30] <ParaHighDef> im running 1.8.8
#5967 [14:30] <mattym> ParaHighDef, Are you sure you still have the VBO set to Off
#5968 [14:30] <ParaHighDef> yes
#5969 [14:30] * jojo_ [jojo_@notlogged] has quit. (Quit: Web client closed)
#5970 [14:30] <Pieter> mattym i have the link so what i have to do now because there are no more images
#5971 [14:30] <magicbunny> ok now it is "repaired" it will only let me use launcher 1.6.73j
#5972 [14:30] <ParaHighDef> im very sure
#5973 [14:31] <magicbunny> and nothing happens when you u push play
#5974 [14:31] * bvffdfgggfffff [bvffdfgggfffff@notlogged] has joined #minecrafthelp
#5975 [14:31] <mattym> ??> sudonimh win/covenant-eyes
#5976 [14:31] <Absol> sudonimh: If you are using the Covenant Eyes software. Log into your Covenant Eyes account here: https://covenanteyes.com/myaccount/login/ and go to the Downloads section, make sure you download and use version 7.2.22 or newer.
#5977 [14:31] <MadRedHead_> thanks matt, so much man, i didnt work for DAYS
#5978 [14:31] <Absol> sudonimh: If you have a much older version of Covenant Eyes(4.5.3 or older), uninstall Covenant Eyes and then install it again with the most recent version.
#5979 [14:31] <mattym> ??> magicbunny tools/hjt
#5980 [14:31] <Absol> magicbunny: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#5981 [14:31] <Absol> magicbunny: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#5982 [14:31] <mattym> Pieter, I need the link
#5983 [14:32] <Pieter> can is send it here?
#5984 [14:32] <sudonimh> Ah, I had a feeling it might be that. I'll try that.
#5985 [14:32] <Pieter> https://paste.ubuntu.com/23976539/
#5986 [14:32] <ParaHighDef> I was playing fine until the launcher updated
#5987 [14:32] <mattym> Pieter, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#5988 [14:32] * cyclops987654321 [cyclops987654321@notlogged] has joined #minecrafthelp
#5989 [14:32] * d1a1v1i1d1 [d1a1v1i1d1@notlogged] has quit. (Ping timeout: 180 seconds)
#5990 [14:32] <MadRedHead_> pieter, yes it worked for me now!!
#5991 [14:32] <MadRedHead_> i had the same problem pieter, it works now
#5992 [14:32] <cyclops987654321> minecraft will not work for mw
#5993 [14:33] <mattym> ParaHighDef, That error is due to that setting, you may have to swap the setting on and off depending on the game version you use.
#5994 [14:33] <mattym> cyclops987654321, What happens when you try?
#5995 [14:33] <ParaHighDef> ok
#5996 [14:33] <bubblepop> ok custom support or log
#5997 [14:33] <dou> my servers on multiplayer wont work ( i get invalid session)
#5998 [14:33] <ParaHighDef> im using version 1.8.8
#5999 [14:33] <mattym> bubblepop, What?
#6000 [14:33] * MattKraft_Gaming [MattKraft_Gaming@notlogged] has quit. (Ping timeout: 180 seconds)
#6001 [14:33] <ParaHighDef> so should i switch it on or of
#6002 [14:33] <cyclops987654321> it is not letting me run the game when ever i thry it just says there is an error
#6003 [14:33] <mattym> ParaHighDef, No sure, you will need to experiment with it and find out.
#6004 [14:34] * anthonie [anthonie@notlogged] has joined #minecrafthelp
#6005 [14:34] <dou> I found out they can work but only on one network, on any other network i get the error when trying to join a server
#6006 [14:34] <mattym> cyclops987654321, Whats the error say?
#6007 [14:34] <cyclops987654321> it says unable to download
#6008 [14:34] <ParaHighDef> ok
#6009 [14:34] <magicbunny> where is tools?
#6010 [14:34] <mattym> ??> dou login/throttle
#6011 [14:34] <Absol> dou: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#6012 [14:34] <Absol> dou: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#6013 [14:34] <mattym> magicbunny, Read all of what Absol said after i wrote that
#6014 [14:34] <mattym> cyclops987654321, The exact message it gives.
#6015 [14:34] <cyclops987654321> it says unable to download kw_gb.lang
#6016 [14:35] <Chocolate_Pi> Ok so I've been dealing with this bug where every time I try to download the new Minecraft launcher it loads for half an hour and then says this ( Unable to update the Minecraft native launcher ). I uninstalled the game and reinstalled it but it still gives me this error message, HELP!
#6017 [14:35] <mattym> ??> cyclops987654321 av/bytefence
#6018 [14:35] <Absol> cyclops987654321: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6019 [14:35] <Noah131313> hello
#6020 [14:35] <mattym> ??> Chocolate_Pi tools/hjt
#6021 [14:35] <cyclops987654321> thx
#6022 [14:35] <Absol> Chocolate_Pi: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#6023 [14:35] <Absol> Chocolate_Pi: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#6024 [14:35] <Noah131313> absol
#6025 [14:35] <Noah131313> i did it
#6026 [14:35] * twilight843 [twilight843@notlogged] has joined #minecrafthelp
#6027 [14:35] <mattym> Noah131313, Then get me the link
#6028 [14:35] <dou> Ok I will try that
#6029 [14:35] <Noah131313> from
#6030 [14:35] <mattym> Noah131313, The instructions you were given
#6031 [14:35] <bubblepop> custom support or view
#6032 [14:35] * EmInZ_ [EmInZ_@notlogged] has joined #minecrafthelp
#6033 [14:36] * star6uster [star6uster@notlogged] has quit. (Ping timeout: 180 seconds)
#6034 [14:36] <bubblepop> log
#6035 [14:36] <Chocolate_Pi> ok
#6036 [14:36] <Noah131313> where can i send u that
#6037 [14:36] <mattym> bubblepop, Thats not an option you should be seein
#6038 [14:36] <anthonie> jjjjkkkkkkkkkkgh
#6039 [14:36] * noisygrind2 [noisygrind2@notlogged] has joined #minecrafthelp
#6040 [14:36] <mattym> bubblepop, Did the installer say its finished?
#6041 [14:36] <twilight843> can i send a crash log and someone help me with it?
#6042 [14:36] <ParaHighDef> it still doesnt work
#6043 [14:36] <bubblepop> so bad
#6044 [14:36] <noisygrind2> hola tengo un problema
#6045 [14:36] <mattym> ??> twilight843 paste
#6046 [14:36] <Absol> twilight843: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#6047 [14:36] <anthonie> pppppppppppppputo
#6048 [14:36] <dou> Do i have to reset my password from that link
#6049 [14:36] <mattym> ??> noisygrind2 lang/es
#6050 [14:36] <Absol> noisygrind2: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#6051 [14:36] * EmInZ_ [EmInZ_@notlogged] has quit. (Client Quit)
#6052 [14:36] <bphaena> thank's y'all very much
#6053 [14:36] <cyclops987654321> where is start menue
#6054 [14:37] <anthonie> oh shit
#6055 [14:37] <Absol> anthonie: Please keep it civil
#6056 [14:37] <twilight843> http://paste.ubuntu.com/23976584/
#6057 [14:37] <mattym> dou, On the network you are locked out of, you need to wait 1 hour, then try again, dont reset the PW
#6058 [14:37] <cyclops987654321> menu
#6059 [14:37] <mattym> cyclops987654321, Windows Menu
#6060 [14:37] * anthonie [anthonie@notlogged] has quit. (Client Quit)
#6061 [14:37] <cyclops987654321> ok
#6062 [14:37] <mattym> ??> twilight843 av/bytefence
#6063 [14:37] <Absol> twilight843: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6064 [14:37] <Pieter> mattym do wich option i have to do custom so it will do a clean installition or just update it and keep my settings?
#6065 [14:37] <mattym> ??> Noah131313 scold/pm
#6066 [14:37] <Absol> Noah131313: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#6067 [14:37] <noisygrind2> Hi, I have a problem, I want to install the 1.9 on the new launcher and it says I could not download the en_CA.lang
#6068 [14:38] <mattym> Pieter, It should just be an update
#6069 [14:38] <mattym> ??> noisygrind2 av/bytefence
#6070 [14:38] <Absol> noisygrind2: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6071 [14:38] <Pieter> ok
#6072 [14:38] <bubblepop> 16.12.2 driver has been partially installed
#6073 [14:38] <Noah131313> oki have downloded that what u send me
#6074 [14:38] <bubblepop> hats what it said
#6075 [14:38] <mattym> bubblepop, Restart your computer, then try running the install again.
#6076 [14:38] <Noah131313> and then got the link
#6077 [14:38] * Clueless [Clueless@notlogged] has joined #minecrafthelp
#6078 [14:38] * Chargekid [Chargekid@notlogged] has joined #minecrafthelp
#6079 [14:38] <mattym> Noah131313, Then give me the link here.
#6080 [14:39] * DarkLord_ [DarkLord_@notlogged] has joined #minecrafthelp
#6081 [14:39] <bubblepop> any other way
#6082 [14:39] <cyclops987654321> where is display all contents
#6083 [14:39] * dou_ [dou_@notlogged] has joined #minecrafthelp
#6084 [14:39] <mattym> Boreeas, No
#6085 [14:39] <Noah131313> where hier and which link
#6086 [14:39] <mattym> cyclops987654321, I dont know, follow the instructions
#6087 [14:39] <mattym> ??> Noah131313 tools/hjt
#6088 [14:39] * bvffdfgggfffff [bvffdfgggfffff@notlogged] has quit. (Ping timeout: 180 seconds)
#6089 [14:39] <Absol> Noah131313: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#6090 [14:39] <Absol> Noah131313: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#6091 [14:39] <Clueless> k so im trying to play but it says Unable to save Download. netty-1.6 jar ??
#6092 [14:39] <mattym> Noah131313, Do all of what Absol said
#6093 [14:39] <bubblepop> any other way mattym
#6094 [14:39] <mattym> bubblepop, NO
#6095 [14:40] <twilight843> is it safe to uninstall it?
#6096 [14:40] <bubblepop> it takes so long
#6097 [14:40] * dou [dou@notlogged] has quit. (Ping timeout: 180 seconds)
#6098 [14:40] * MadRedHead_ [MadRedHead_@notlogged] has quit. (Ping timeout: 180 seconds)
#6099 [14:40] <mattym> Clueless, If you close and restart the launcher, does it say the same file each time?
#6100 [14:40] <Chargekid> it says Unable to save download. be_by.lang. how does one fix this?
#6101 [14:40] <dou_> Can someone tell me what I have to do again?
#6102 [14:40] <Clueless> yeah
#6103 [14:40] <mattym> twilight843, Yes, its malware
#6104 [14:40] <Noah131313> myttym
#6105 [14:40] <Noah131313> where is the link
#6106 [14:40] <mattym> dou_, On the network you get the login error, just dont log in for 1 full hour
#6107 [14:40] <twilight843> oh so its bad?
#6108 [14:40] <mattym> twilight843, Yes
#6109 [14:40] <twilight843> oh :P
#6110 [14:40] <noisygrind2> Hi, I have a problem, I want to install the 1.9 on the new launcher and it says I could not download the en_CA.lang
#6111 [14:40] <dou_> Wait 1 hour then reset password?
#6112 [14:41] <mattym> ??> Clueless tools/hjt
#6113 [14:41] * Noob [Noob@notlogged] has joined #minecrafthelp
#6114 [14:41] <Absol> Clueless: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#6115 [14:41] <Noob> yo
#6116 [14:41] <Absol> Clueless: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#6117 [14:41] <mattym> dou_, You can log in on the other network right?
#6118 [14:41] <Noah131313> where is the link
#6119 [14:41] <Noob> it says Unable to save download. 1.8.json
#6120 [14:41] <Noob> for me
#6121 [14:41] <mattym> Noah131313, You need to make it, follow the instructions you were given
#6122 [14:41] <Noob> i cant load in
#6123 [14:41] <sudonimh> I can't remember my login credentials, so I'll have to come back in a few hours for further instruction or to thank you.
#6124 [14:41] <mattym> ??> Noob av/bytefence
#6125 [14:41] * noisygrind2 [noisygrind2@notlogged] has quit. (Quit: Web client closed)
#6126 [14:41] <Absol> Noob: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6127 [14:41] <Chocolate_Pi> Ok here is the link http://paste.ubuntu.com/23976614/
#6128 [14:41] * sudonimh [sudonimh@notlogged] has quit. (Quit: Web client closed)
#6129 [14:42] <Clueless> ok what. like im trying to download 1.11.2 but when i click play it just says unable to download
#6130 [14:42] <Chargekid> it says"Unable to save download. be_by.lang" when i try to lanch minecraft what do i do?
#6131 [14:42] <dou_> Every network except for one doesnt work
#6132 [14:42] * Jae [Jae@notlogged] has joined #minecrafthelp
#6133 [14:42] <dou_> Ok so this is what happens
#6134 [14:42] <mattym> Chocolate_Pi, Remove Akamain Netsession from your computer, then restart it, and try the game again.
#6135 [14:42] * DarkLord_ [DarkLord_@notlogged] has quit. (Ping timeout: 180 seconds)
#6136 [14:42] <Noob> thanks!
#6137 [14:42] <Chocolate_Pi> ok
#6138 [14:42] <Noob> you made my day
#6139 [14:42] * Jae is now known as Guest93452
#6140 [14:42] <Chargekid> it says"Unable to save download. be_by.lang" when i try to lanch minecraft what do i do?
#6141 [14:42] * Sophia_br_Game [Sophia_br_Game@notlogged] has joined #minecrafthelp
#6142 [14:43] <dou_> I have a slower network and a faster one so obviously I would like to use the faster one but for some reason i get invalid session when i try to usre it
#6143 [14:43] * bubblepop [bubblepop@notlogged] has quit. (Ping timeout: 180 seconds)
#6144 [14:43] <mattym> dou_, If the network doesnt work, its locked out. THat means you need to wait an hour before trying to log into it again.
#6145 [14:43] <mattym> ??> Chargekid av/bytefence
#6146 [14:43] <dou_> Only the one works
#6147 [14:43] <Absol> Chargekid: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6148 [14:43] <Clueless> ok so now it says Unable to Download. oshi-core-1.1.jar
#6149 [14:43] <Pieter> mattym thank you so much it works again
#6150 [14:43] <dou_> So i should i just leave my game alone for a full hour
#6151 [14:43] <mattym> ??> Clueless av/bytefence
#6152 [14:43] <Absol> Clueless: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6153 [14:44] * Chargekid [Chargekid@notlogged] has quit. (Quit: Web client closed)
#6154 [14:44] <mattym> dou_, Yes
#6155 [14:44] <mattym> dou_, Yes
#6156 [14:44] * Guest93452 [Guest93452@notlogged] has left #minecrafthelp
#6157 [14:44] <mattym> dou_, Do not attempt to log in, or change anything
#6158 [14:44] <Clueless> ok i will try that
#6159 [14:44] <dou_> Someone else said to reset the passord
#6160 [14:44] <mattym> dou_, after the time has passed, try to log in again
#6161 [14:44] <dou_> is that necessary?
#6162 [14:44] * Jae3709 [Jae3709@notlogged] has joined #minecrafthelp
#6163 [14:44] <mattym> dou_, If its still working on one network with the current password then no
#6164 [14:44] <mattym> dou_, Just need to wait
#6165 [14:44] <dou_> ok
#6166 [14:44] <Pieter> i have a other question i want to migrate my account but i dont know my email
#6167 [14:44] <dou_> Thanks so much :)
#6168 [14:45] <mattym> ??> Pieter account/send-email
#6169 [14:45] * GamerGames [GamerGames@notlogged] has quit. (Ping timeout: 180 seconds)
#6170 [14:45] <Absol> Pieter: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#6171 [14:45] <Absol> Pieter: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#6172 [14:45] <Noah131313> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 21:33:11, on 11.02.2017 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v8.00 (8.00.7601.17514) Boot mode: Normal Running processes: C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE C:\Program Files\Realtek\Audio\HDA\RtkN
#6173 [14:45] <mattym> Pieter, Only Mojang can help with that, read the info Absol wrote to contact them.
#6174 [14:45] <mattym> ??> Noah131313 paste
#6175 [14:45] <Absol> Noah131313: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#6176 [14:45] <Noah131313> what
#6177 [14:45] <mattym> Noah131313, Use the instructions Absol wrote to get me the link to the full log
#6178 [14:45] <mattym> Noah131313, Not what you just pasted
#6179 [14:45] <dou_> Also I got another error before when i tried using 1.10 instead of 1.11 with the new launcher
#6180 [14:45] <Noah131313> can u send it again
#6181 [14:45] * Chocolate_Pi [Chocolate_Pi@notlogged] has quit. (Quit: Web client closed)
#6182 [14:45] <Pieter> but i think its on a old email from our old provider so i cant acces that
#6183 [14:45] <Noah131313> pls
#6184 [14:45] <mattym> dou_, Can you currently get what the full error says?
#6185 [14:46] <dou_> It said something could not be found in directory i think
#6186 [14:46] * Noob [Noob@notlogged] has quit. (Ping timeout: 180 seconds)
#6187 [14:46] <mattym> Pieter, Nothing we can do for that here, sorry.
#6188 [14:46] * amanda [amanda@notlogged] has joined #minecrafthelp
#6189 [14:46] <Noah131313> can u send it again pls
#6190 [14:46] <mattym> ??> Noah131313 paste
#6191 [14:46] <Absol> Noah131313: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#6192 [14:46] <Pieter> ok thnx my game works so that you fix for me
#6193 [14:46] * twilight843 [twilight843@notlogged] has quit. (Quit: Web client closed)
#6194 [14:47] <mattym> dou_, I would need the exact message
#6195 [14:47] <mattym> dou_, If you cant get to it now, come back when you can
#6196 [14:47] <amanda> How can I secure my Minecraft.net account? I click the button, the email gets sent and I click the link, but it's still not "secured"
#6197 [14:47] <dou_> Okay
#6198 [14:47] * Robocraft1 [Robocraft1@notlogged] has joined #minecrafthelp
#6199 [14:47] <Jae3709> I am playing Minecraft Windows 10 Edition. I have no sound when I play. I have checked Volume-no mute, Updated audio Drivers, updated windows, uninstalled and reinstalled audio drivers. uninstalled and reinstalled minecraft. This is the only game / application in which sound is not working. Looking for any ideas on what else I can do to troubleshoot this issue
#6200 [14:47] <mattym> amanda, What are you talking about?
#6201 [14:47] <dou_> Its an error in the launcher
#6202 [14:47] * Robocraft1 [Robocraft1@notlogged] has quit. (Client Quit)
#6203 [14:48] <dou_> Launcher error
#6204 [14:48] <mattym> Jae3709, We are not too familiar with that edition here, check on the forums or maybe the Bug Tracker to see if someone had a similar issue.
#6205 [14:48] * bubblepop [bubblepop@notlogged] has joined #minecrafthelp
#6206 [14:48] <Jae3709> thanks
#6207 [14:48] <mattym> dou_, Like I said, you will need to come back when you can tell me the exact error.
#6208 [14:48] <amanda> I am talking about account.mojang.com
#6209 [14:48] <bubblepop> im back
#6210 [14:49] <mattym> amanda, are you able to log into your account there?
#6211 [14:49] <bubblepop> mattym im back
#6212 [14:49] <mattym> bubblepop, Try installing the driver again.
#6213 [14:49] * dou [dou@notlogged] has joined #minecrafthelp
#6214 [14:49] <bubblepop> i am
#6215 [14:49] * Sewaa [Sewaa@notlogged] has joined #minecrafthelp
#6216 [14:49] * Pieter [Pieter@notlogged] has quit. (Ping timeout: 180 seconds)
#6217 [14:49] <Sewaa> Wadup
#6218 [14:49] <dou> It says error :( unable to find directory
#6219 [14:49] <Sewaa> I need some Help
#6220 [14:49] * CullenOmalley [CullenOmalley@notlogged] has joined #minecrafthelp
#6221 [14:49] <dou> unable to create directory***
#6222 [14:49] <Sewaa> me too
#6223 [14:50] * Clueless [Clueless@notlogged] has quit. (Quit: Web client closed)
#6224 [14:50] <mattym> dou, the exact message
#6225 [14:50] * CullenOmalley [CullenOmalley@notlogged] has quit. (Client Quit)
#6226 [14:50] <dou> when i try using 1.10 instead of latest
#6227 [14:50] <dou> Error :( unable to create directory
#6228 [14:50] <mattym> dou, That is not the full error.
#6229 [14:50] <Sewaa> downloadet file could not be safe. Sry im german mabe its not correct translated
#6230 [14:50] <dou> Error details: no such file or directory
#6231 [14:51] <mattym> ??> Sewaa av/bytefence
#6232 [14:51] <Absol> Sewaa: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6233 [14:51] <Noah131313> i have the link
#6234 [14:51] <mattym> ??> dou win/reinst
#6235 [14:51] <Absol> dou: You may need to reinstall the locally installed files that Minecraft puts into place.
#6236 [14:51] <Absol> dou: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#6237 [14:51] <ParaHighDef> Are you with the minecraft.net
#6238 [14:51] <Noah131313> http://paste.ubuntu.com/23976679/
#6239 [14:51] <Noah131313> this is the link
#6240 [14:51] <dou> i am using a macbook
#6241 [14:51] <amanda> yes, I am able to login.
#6242 [14:51] <Noah131313> is it right
#6243 [14:51] * dou_ [dou_@notlogged] has quit. (Ping timeout: 180 seconds)
#6244 [14:51] * alan_ [alan_@notlogged] has quit. (Quit: Web client closed)
#6245 [14:51] <Noah131313> ?
#6246 [14:51] <Noah131313> http://paste.ubuntu.com/23976679/
#6247 [14:51] <mattym> Noah131313, Yes one moment
#6248 [14:51] <Noah131313> ok
#6249 [14:51] <dou> Im using a macbook how do i do it on there
#6250 [14:51] * GammozGames [GammozGames@notlogged] has joined #minecrafthelp
#6251 [14:51] <mattym> ??> dou mac/reinst
#6252 [14:51] <Absol> dou: You may need to reinstall the locally installed files that Minecraft puts into place.
#6253 [14:51] <Absol> dou: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#6254 [14:52] <GammozGames> this scare me
#6255 [14:52] <mattym> amanda, Then when does the error show up?
#6256 [14:52] <Sewaa> downloadet file could not be safe. Sry im german mabe its not correct translated
#6257 [14:52] <Noah131313> can u help me now
#6258 [14:52] <mattym> ??> Sewaa av/bytefence
#6259 [14:52] <Absol> Sewaa: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6260 [14:52] <mattym> Sewaa, Read the info Absol wrote to you.
#6261 [14:52] <dou> mac/reinst??
#6262 [14:52] <mattym> Noah131313, Be patient
#6263 [14:52] <dou> I have to use terminal?
#6264 [14:52] <mattym> dou, Read what Absol said under that, yes
#6265 [14:52] <Noah131313> what
#6266 [14:53] <Noah131313> ?
#6267 [14:53] <mattym> Noah131313, Wait
#6268 [14:53] <Noah131313> ok
#6269 [14:53] <dou> kk
#6270 [14:53] <dou> I entered it
#6271 [14:53] * Sewaa [Sewaa@notlogged] has quit. (Client Quit)
#6272 [14:54] <dou> now what
#6273 [14:54] <Noah131313> ok
#6274 [14:54] <mattym> Noah131313, Try disabling ESET, then try the server again.
#6275 [14:54] <Noah131313> ok
#6276 [14:54] <mattym> dou, Read the rest of the instructions Absol wrote.
#6277 [14:54] <dou> ok
#6278 [14:54] * ParaHighDef [ParaHighDef@notlogged] has quit. (Ping timeout: 180 seconds)
#6279 [14:54] * GammozGames [GammozGames@notlogged] has quit. (Client Quit)
#6280 [14:54] <mattym> ??> Noah131313 av/eset
#6281 [14:54] <dou> I entered the command into terminal
#6282 [14:54] <Absol> Noah131313: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix it, follow these instructions, and set the mode to Interactive: http://support.eset.com/kb3190/
#6283 [14:54] <Absol> Noah131313: Then, open the launcher and try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#6284 [14:54] <mattym> Noah131313, Also try the instructions Absol linked
#6285 [14:54] * bielgame [bielgame@notlogged] has joined #minecrafthelp
#6286 [14:55] <amanda> There is no error. It's about the impossibility to secure my Mojang account. It says "Your account has not been secured. Securing your account will help protect your account. In order to change your email you will first need to secure your account. " Then I click the link, the email gets sent, and when I click the link in the email the account is still not secured.
#6287 [14:55] <bielgame> gamemode1
#6288 [14:55] * AdventureMonkey [AdventureMonkey@notlogged] has joined #minecrafthelp
#6289 [14:56] <mattym> amanda, The link in the email should be telling you to create security questions most likely, clicking it wont simply make the account secure, there should be more steps
#6290 [14:56] * bbal0829 [bbal0829@notlogged] has joined #minecrafthelp
#6291 [14:56] <bbal0829> so.. hi ?
#6292 [14:56] * AdventureMonkey [AdventureMonkey@notlogged] has quit. (Client Quit)
#6293 [14:56] <dou> matty the terminal thing didnt do anything
#6294 [14:56] <dou> curl -L git.io/rmc | sh
#6295 [14:57] <bbal0829> so, i got an account but my e-mail now need to register for use it but i can't pay that so now i can't change my account settings
#6296 [14:57] <mattym> dou, Did it give any output after you ran it?
#6297 [14:57] <bbal0829> nop
#6298 [14:57] <dou> yes it did
#6299 [14:57] <mattym> dou, Try the game again
#6300 [14:57] <Noah131313> mattym i disable it for 10 min now what schould i do
#6301 [14:57] <Noah131313> ?
#6302 [14:57] <dou> ok
#6303 [14:57] <mattym> Noah131313, Try a server again
#6304 [14:57] <bbal0829> dude
#6305 [14:57] <Noah131313> ok m
#6306 [14:57] <mattym> bbal0829, We cant help with account issues
#6307 [14:58] <dou> same thing
#6308 [14:58] <bbal0829> wtf
#6309 [14:58] <mattym> ??> bbal0829 account/send-email
#6310 [14:58] <bbal0829> ok
#6311 [14:58] <Absol> bbal0829: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#6312 [14:58] <Absol> bbal0829: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#6313 [14:58] <mattym> bbal0829, Do the instructions from Absol
#6314 [14:58] <dou> Error details: No such file or directory Filename on disk: server-resource-packs Path: /Users/student/Library/Applications support/minecraft/server-resource-packs Exists: false
#6315 [14:58] * bbal0829 [bbal0829@notlogged] has quit. (Client Quit)
#6316 [14:58] <dou> it still says what it said before
#6317 [14:58] <amanda> There are no more steps, I click the link, the web browser opens mojang.com and I need to log in. After I logged in there are no further steps except the same message (your account is not secured click here blahblah)
#6318 [14:58] <mattym> dou, Try a clean copy of the game from minecraft.net/download
#6319 [14:58] * Grethethreezly [Grethethreezly@notlogged] has joined #minecrafthelp
#6320 [14:59] <dou> ok
#6321 [14:59] <mattym> amanda, See if there is a place for you to set the security questions.
#6322 [14:59] <dou> to completely delete it i just delete and empty trash cna right?
#6323 [14:59] <Grethethreezly> The new launcher is the worst shit i've ever seen!!!!!!!!!!!!!!!!!!!!
#6324 [14:59] <Absol> Grethethreezly: Please keep it civil
#6325 [14:59] <dou> can*
#6326 [14:59] <mattym> dou, Just the launcher (the icon you use the start the game)
#6327 [14:59] <mattym> dou, Then download the new one
#6328 [15:00] <mattym> Grethethreezly, Instead of complaining, explain the issue and we can help you fix it.
#6329 [15:00] <dou> ok
#6330 [15:00] <amanda> Now I did that again and it says "Error! Your link to change security questions is no longer valid" although the email with the link just got sent
#6331 [15:00] * Sophia_br_Game [Sophia_br_Game@notlogged] has quit. (Quit: Web client closed)
#6332 [15:00] <mattym> amanda, What web browser are you using?
#6333 [15:00] * connor564 [connor564@notlogged] has joined #minecrafthelp
#6334 [15:00] * eer [eer@notlogged] has joined #minecrafthelp
#6335 [15:00] <Grethethreezly> Why did they made a new launcher? It does'nt work. I don't understand it why they did, bc the old one was damn pretty better!!
#6336 [15:00] <dou> absol can you mega evolve?
#6337 [15:00] <dou> ^
#6338 [15:00] <mattym> Grethethreezly, Read my previous message
#6339 [15:01] <urielsalis> Grethethreezly, when the new launcher doesnt work, most of the times is caused by the user, not the launcher
#6340 [15:01] <connor564> Why does my launcher keep uninstalling?
#6341 [15:01] <mattym> connor564, Do you mean it keeps reinstalling?
#6342 [15:01] <Grethethreezly> I tried every single tip!
#6343 [15:01] * Endron [Endron@notlogged] has joined #minecrafthelp
#6344 [15:01] <connor564> mattym, yes
#6345 [15:01] * Jae3709 [Jae3709@notlogged] has quit. (Ping timeout: 180 seconds)
#6346 [15:01] <mattym> connor564, Thats it getting updates, that will probably happen a lot over the next few weeks
#6347 [15:01] <amanda> The default browser on my samsung tablet.
#6348 [15:01] <urielsalis> Grethethreezly, you havent tried the one we gave to you, explain your issue
#6349 [15:01] <mattym> Grethethreezly, As you were told, explain the actually issue you are having
#6350 [15:01] <connor564> Oh, alright, thanks
#6351 [15:01] <Noah131313> I LOVE U GUYS THANKS FOR THE HELP
#6352 [15:01] <Endron> Guys
#6353 [15:01] <urielsalis> hi Endron
#6354 [15:01] <mattym> amanda, Try on a computer.
#6355 [15:01] <Noah131313> THANKS
#6356 [15:02] <mattym> ??> Noah131313 av/eset
#6357 [15:02] <Absol> Noah131313: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix it, follow these instructions, and set the mode to Interactive: http://support.eset.com/kb3190/
#6358 [15:02] <Noah131313> MATTYM
#6359 [15:02] <Endron> do you get an error while trying to play minecaft?
#6360 [15:02] <Absol> Noah131313: Then, open the launcher and try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#6361 [15:02] <Noah131313> i can pla
#6362 [15:02] <mattym> Noah131313, See the instructions ^ from Absol to set it up properly
#6363 [15:02] <Endron> I tried downloading the new version and i get errors all othe time
#6364 [15:02] <urielsalis> Endron, what error?
#6365 [15:02] <Endron> Nie można zapisać pobieranego pliku. sv_se.lang Nazwa: sv_se.lang URL: http://resources.download.minecraft.net/83/8355be7ff19e9d8d4a31e0ce77ec49d82bd888ed Szczegóły błędu: Attempting to move successful download to C:/Users\Julita\AppData\Roaming\.minecraft\assets\objects\83/8355be7ff19e9d8d4a31e0ce77ec49d82bd888ed Proces nie mo�e uzyska� dost�pu do pliku, poniewa� jest on u�ywany przez inny proces Nazwa pliku na dysku: 5976-addb-b5aa-a2
#6366 [15:02] <urielsalis> ??> Endron av/bytefence
#6367 [15:02] <Absol> Endron: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6368 [15:02] <Endron> sorry its in Polish some of it
#6369 [15:03] <dou> ok
#6370 [15:03] <Grethethreezly> Every time when i've tried to download the new minecraft version 1.11.2 it does'nt work and stops to download. I also tried to deactivate the firewall etc...
#6371 [15:03] <Endron> bytefence?
#6372 [15:03] <urielsalis> Grethethreezly, post the launcher log
#6373 [15:03] <Endron> what is this exactly
#6374 [15:03] <mattym> Grethethreezly, What is the exact error you get?
#6375 [15:03] <urielsalis> ??> Grethethreezly launcher/new/log
#6376 [15:03] <Absol> Grethethreezly: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#6377 [15:03] <urielsalis> Endron, malware that disguises itself as a antivirus and bundles with other downloads
#6378 [15:03] <Endron> I see
#6379 [15:03] <Endron> Thanks a lot !
#6380 [15:04] * eer [eer@notlogged] has quit. (Ping timeout: 180 seconds)
#6381 [15:04] <Endron> Apreciate it :)
#6382 [15:04] * raptorgaming [raptorgaming@notlogged] has joined #minecrafthelp
#6383 [15:04] <Endron> brb
#6384 [15:04] * urielsalis tips hat
#6384 [15:04] * urielsalis tips hat
#6384 [15:04] * raptorgaming [raptorgaming@notlogged] has left #minecrafthelp
#6385 [15:04] * gFyAfxr81mwUrQDp [gFyAfxr81mwUrQDp@notlogged] has quit. (Ping timeout: 180 seconds)
#6386 [15:04] <bubblepop> mattym um what now
#6387 [15:05] * connor564 [connor564@notlogged] has quit. (Ping timeout: 180 seconds)
#6388 [15:05] * Martin [Martin@notlogged] has joined #minecrafthelp
#6389 [15:05] * Martin [Martin@notlogged] has quit. (Client Quit)
#6390 [15:05] * Noah131313 [Noah131313@notlogged] has quit. (Ping timeout: 180 seconds)
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#6392 [15:05] <bubblepop> help
#6393 [15:05] <bubblepop> please
#6394 [15:05] <Endron> sorry I would also like to know, what does bytefence actually do ? What does it function as? My sister did have it and its uninstalled now, but how did she get it in first place?
#6395 [15:06] * dou [dou@notlogged] has quit. (Ping timeout: 180 seconds)
#6396 [15:06] * jackbuilder10 [jackbuilder10@notlogged] has quit. (Client Quit)
#6397 [15:06] <Grethethreezly> Ok i will, and pls excuse my words... i did'nt know it would post it lol
#6398 [15:06] <bubblepop> plz help
#6399 [15:07] <urielsalis> Endron, it bundles itself in other downloads
#6400 [15:07] <bubblepop> i had someone before now wha
#6401 [15:07] <Endron> is it some kind of malware ?
#6402 [15:07] <urielsalis> Endron, looks like from the first 10 search results
#6403 [15:07] <Endron> I googled it and it said no
#6404 [15:08] <urielsalis> Endron, I googled it and all it shows is "how to remove" guides
#6405 [15:08] * masterlol1238 [masterlol1238@notlogged] has joined #minecrafthelp
#6406 [15:08] <urielsalis> Endron, https://i.imgur.com/Q3pny4V.png
#6407 [15:08] <Endron> it also says
#6408 [15:09] <Endron> that its not a virus
#6409 [15:09] <Endron> but thats the top 3 results
#6410 [15:09] <urielsalis> Endron, it says that on their page? Because I wouldnt believe malware in their page saying they are not malware
#6411 [15:09] <bubblepop> anyone goin to help me plz i need it
#6412 [15:09] <Endron> no it was some other websites
#6413 [15:10] <Endron> hm doesnt matter
#6414 [15:10] <urielsalis> Endron, here is the bleepingcomputer report https://www.bleepingcomputer.com/forums/t/614397/bytefence-antimalware/
#6415 [15:10] <Endron> thanks for help man
#6416 [15:10] <urielsalis> Endron, it includes a virustotal scan
#6417 [15:10] * __Gizolek__ [__Gizolek__@notlogged] has joined #minecrafthelp
#6418 [15:10] <__Gizolek__> hello forgot questions auxiliary account what do i do
#6419 [15:10] <Endron> grand, thanks !
#6420 [15:10] <Endron> cya :)
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#6423 [15:11] * Chocolate_Pi [Chocolate_Pi@notlogged] has joined #minecrafthelp
#6424 [15:11] <__Gizolek__> hello forgot questions auxiliary account what do i do ??
#6425 [15:11] * axelone21 [axelone21@notlogged] has joined #minecrafthelp
#6426 [15:11] <Sandy> i need help i will refund my purachese
#6427 [15:11] <bubblepop> urielsalis
#6428 [15:11] * masterlol1238 [masterlol1238@notlogged] has quit. (Client Quit)
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#6431 [15:12] <bubblepop> can you help me
#6432 [15:12] <axelone21> je narive pas a telecharger la version 1.11 de minecraft
#6433 [15:12] <urielsalis> ??> Sandy account/refund
#6434 [15:12] <Absol> Sandy: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#6435 [15:12] <urielsalis> axelone21, english please
#6436 [15:12] <urielsalis> bubblepop, with?
#6437 [15:12] <Sandy> yes
#6438 [15:12] * okoko [okoko@notlogged] has joined #minecrafthelp
#6439 [15:12] <okoko> hello?
#6440 [15:13] <urielsalis> hi okoko
#6441 [15:13] <bubblepop> this adm thing that mattym told me to download
#6442 [15:13] <okoko> need help
#6443 [15:13] * OxwigSurYoutube [OxwigSurYoutube@notlogged] has joined #minecrafthelp
#6444 [15:13] <urielsalis> bubblepop, what thing?
#6445 [15:13] <axelone21> I can not download the version 1.11 of minecraft
#6446 [15:13] <urielsalis> okoko, just ask
#6447 [15:13] <urielsalis> axelone21, what happens when you try?
#6448 [15:13] <Sandy> also what
#6449 [15:13] <bubblepop> ADM software
#6450 [15:13] * OxwigSurYoutube [OxwigSurYoutube@notlogged] has quit. (Client Quit)
#6451 [15:14] <axelone21> It sends me an error message
#6452 [15:14] <bubblepop> so can you help me
#6453 [15:14] * GOR3_WOLF [GOR3_WOLF@notlogged] has joined #minecrafthelp
#6454 [15:14] <okoko> when i download minecraft i get this error pl_pl.lang
#6455 [15:14] <urielsalis> ??> okoko av/bytefence
#6456 [15:14] <Absol> okoko: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6457 [15:14] <urielsalis> bubblepop, let me read the logs
#6458 [15:14] <bubblepop> ok
#6459 [15:14] <axelone21> ..,????
#6460 [15:15] <urielsalis> axelone21, what error message?
#6461 [15:15] * needshelp [needshelp@notlogged] has quit. (Ping timeout: 180 seconds)
#6462 [15:15] <bubblepop> [15:48] <mattym> bubblepop, Try installing the driver again ther it is
#6463 [15:15] <axelone21> R :( Could not save download. Gl_es.lang
#6464 [15:16] <urielsalis> ??> axelone21 av/bytefence
#6465 [15:16] * VeatchCraftGamings [VeatchCraftGamings@notlogged] has joined #minecrafthelp
#6466 [15:16] <Absol> axelone21: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6467 [15:16] <urielsalis> bubblepop, you installed it
#6468 [15:16] <urielsalis> ?*
#6469 [15:16] <VeatchCraftGamings> i got Unable to save download. codecwav-20101023.jar Name: codecwav-20101023.jar URL: https://libraries.minecraft.net/com/paulscode/codecwav/20101023/codecwav-20101023.jar Error details: Attempting to move successful download to C:/Users\Jonat\AppData\Roaming\.minecraft\libraries\com/paulscode/codecwav/20101023/codecwav-20101023.jar The process cannot access the file because it is being used by another process Filename on disk: adf4-2de9-5b
#6470 [15:16] * xXpantherXx [xXpantherXx@notlogged] has joined #minecrafthelp
#6471 [15:16] * KofiLoki [KofiLoki@notlogged] has joined #minecrafthelp
#6472 [15:16] <xXpantherXx> yo like warguan
#6473 [15:17] <bubblepop> well i am now :( but its taking forever
#6474 [15:17] <xXpantherXx> Unable to save download. mk_mk.lang Name: mk_mk.lang URL: http://resources.download.minecraft.net/c8/c88e389c03b70daf76fe86e3ffb5b3d5537e433c Error details: Attempting to move successful download to C:/Users\Luke\AppData\Roaming\.minecraft\assets\objects\c8/c88e389c03b70daf76fe86e3ffb5b3d5537e433c The process cannot access the file because it is being used by another process Filename on disk: 4d61-b77d-6b49-8403 Path: C:\Users\Luke\AppData\Local\T
#6475 [15:17] <VeatchCraftGamings> Unable to save download. codecwav-20101023.jar Name: codecwav-20101023.jar URL: https://libraries.minecraft.net/com/paulscode/codecwav/20101023/codecwav-20101023.jar Error details: Attempting to move successful download to C:/Users\Jonat\AppData\Roaming\.minecraft\libraries\com/paulscode/codecwav/20101023/codecwav-20101023.jar The process cannot access the file because it is being used by another process Filename on disk: adf4-2de9-5be3-dc2
#6476 [15:17] <xXpantherXx> what is this
#6477 [15:17] <okoko> thank you very much
#6478 [15:17] <urielsalis> ??> VeatchCraftGamings tools/hjt
#6479 [15:17] <Absol> VeatchCraftGamings: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#6480 [15:17] <Absol> VeatchCraftGamings: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#6481 [15:17] <xXpantherXx> sane
#6482 [15:17] <urielsalis> ??> xXpantherXx av/bytefence
#6483 [15:17] <Absol> xXpantherXx: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
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#6488 [15:18] <okoko> <urielsalis> thanks man
#6489 [15:18] * urielsalis tips hat
#6489 [15:18] <KofiLoki> Hey I am having some trouble with my MineCraft I keep getting a error screen and was wondering if anyone can help me ( The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated )
#6490 [15:18] * Glister [Glister@notlogged] has quit. (Client Quit)
#6491 [15:18] <urielsalis> KofiLoki, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#6492 [15:18] * pearoverlord [pearoverlord@notlogged] has joined #minecrafthelp
#6493 [15:19] <pearoverlord> it wont let me update game plz help
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#6496 [15:20] * Morseus [Morseus@notlogged] has joined #minecrafthelp
#6497 [15:20] <Morseus> Saludos
#6498 [15:20] <Morseus> alquien que pueda brindarme ayuda en españo?
#6499 [15:20] <Morseus> l
#6500 [15:20] * axelone21 [axelone21@notlogged] has quit. (Quit: Web client closed)
#6501 [15:20] * VeatchCraftGamings [VeatchCraftGamings@notlogged] has quit. (Ping timeout: 180 seconds)
#6502 [15:20] <urielsalis> Morseus, english only
#6503 [15:20] <Morseus> ok
#6504 [15:20] <Morseus> mi english is bad
#6505 [15:20] <urielsalis> Morseus, cual es el problema?
#6506 [15:21] <Morseus> :D
#6507 [15:21] <Morseus> :D
#6508 [15:21] * Sandy [Sandy@notlogged] has left #minecrafthelp
#6509 [15:21] <Morseus> quisiera cambiar el email al que esta aderido mi minecraft, hay alguna manera de hacerlo?
#6510 [15:21] * Question [Question@notlogged] has joined #minecrafthelp
#6511 [15:21] <urielsalis> Morseus, tenes que mandar un email a mojang
#6512 [15:21] <urielsalis> Morseus, Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/http://Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#6513 [15:21] <urielsalis> Morseus, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#6515 [15:22] <Morseus> :D ok ok
#6516 [15:23] * zenox1999 [zenox1999@notlogged] has joined #minecrafthelp
#6517 [15:23] <Morseus> you very helpful
#6518 [15:23] <zenox1999> hello
#6519 [15:23] * urielsalis tips hat
#6519 [15:23] <Morseus> ty
#6520 [15:23] <urielsalis> hi zenox1999
#6521 [15:23] <zenox1999> i have open minecraft, and will download it, but it can not
#6522 [15:23] <KofiLoki> Okay done thant want me to paste it here?
#6523 [15:23] <urielsalis> zenox1999, what happens when you try?
#6524 [15:23] <urielsalis> KofiLoki, in paste.ubuntu.com and give us the link
#6525 [15:23] * RX_Zifox [RX_Zifox@notlogged] has joined #minecrafthelp
#6526 [15:23] <zenox1999> its said fail
#6527 [15:23] <KofiLoki> http://paste.ubuntu.com/23976904/
#6528 [15:24] <zenox1999> what it is
#6529 [15:24] <urielsalis> zenox1999, what is the full error?
#6530 [15:24] <urielsalis> KofiLoki: Unfortunately, your graphics card isnt supported on Windows 10 as Intel has not released drivers for your graphics card as its too old. You will need to either downgrade to Windows 7, get a new graphics card(If you have a desktop PC) or play in another PC
#6531 [15:24] <zenox1999> Navn: en_ca.lang URL-Adresse: http://resources.download.minecraft.net/b2/b26d552251cf714c84d228b70ffea1069ed1e30f Fejldetaljer: Attempting to move successful download to C:/Users\william\AppData\Roaming\.minecraft\assets\objects\b2/b26d552251cf714c84d228b70ffea1069ed1e30f Processen kan ikke f� adgang til filen, da den bruges af en anden proces Filnavn på disk: 6e3b-bfe3-e53d-e98b Sti: C:\Users\william\AppData\Local\Temp\6e3b-bfe3-e53d-e98b Findes: f
#6532 [15:24] <urielsalis> ??> zenox1999 av/bytefence
#6533 [15:24] <Absol> zenox1999: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6534 [15:24] * felipe [felipe@notlogged] has joined #minecrafthelp
#6535 [15:24] <felipe> }
#6536 [15:24] * cyclops987654321 [cyclops987654321@notlogged] has quit. (Quit: Web client closed)
#6537 [15:25] <KofiLoki> Okay thank you
#6538 [15:25] * KofiLoki [KofiLoki@notlogged] has quit. (Quit: Web client closed)
#6539 [15:25] * urielsalis tips hat
#6539 [15:25] <zenox1999> what
#6540 [15:25] <urielsalis> zenox1999, follow Absol instructions
#6541 [15:25] <zenox1999> i am not so good to english
#6542 [15:25] <urielsalis> zenox1999, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#6543 [15:25] <zenox1999> okay thx
#6544 [15:25] <zenox1999> can you send a link to the download
#6545 [15:26] <urielsalis> zenox1999, you dont have to download anything
#6546 [15:26] <urielsalis> ??> zenox1999 av/bytefence
#6547 [15:26] <Absol> zenox1999: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
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#6551 [15:27] <Question> i´ve an question too i have install minecraft and started it but then after nothing happes and i´ve closed minecraft i got an message which said that my minecraft has crashed pls help thx :D
#6552 [15:28] * RX_Zifox [RX_Zifox@notlogged] has quit. (Ping timeout: 180 seconds)
#6553 [15:28] <urielsalis> ??> Question launcher/log
#6554 [15:28] <Absol> Question: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#6555 [15:28] <Absol> Question: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#6556 [15:28] <Question> launcher log ?
#6557 [15:28] <Diamond2026> the latest version is not installing for me, any reason why that's happening???
#6558 [15:29] <Question> in minecraft my name is swagggeMItte#
#6559 [15:29] * bubblepop_ [bubblepop_@notlogged] has joined #minecrafthelp
#6560 [15:29] <bubblepop_> hello
#6561 [15:29] <Question> i could give my dates to you
#6562 [15:30] * bubblepop [bubblepop@notlogged] has quit. (Ping timeout: 180 seconds)
#6563 [15:30] <bubblepop_> hello
#6564 [15:30] * Trevin [Trevin@notlogged] has joined #minecrafthelp
#6565 [15:30] <bubblepop_> anyone
#6566 [15:30] * mhache [mhache@notlogged] has joined #minecrafthelp
#6567 [15:30] * Niels_Bel1 [Niels_Bel1@notlogged] has joined #minecrafthelp
#6568 [15:30] <bubblepop_> anyone help me
#6569 [15:30] <urielsalis> ??> Question launcher/new/log
#6570 [15:30] <Absol> Question: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#6571 [15:30] <urielsalis> Diamond2026, what happens when you try?
#6572 [15:30] <urielsalis> bubblepop_, did you install the driver mattym gave you
#6573 [15:31] * NicoloSuper [NicoloSuper@notlogged] has joined #minecrafthelp
#6574 [15:31] <bubblepop_> yes
#6575 [15:31] <Niels_Bel1> hey guys i have a problem i can login on the site but not on minecraft
#6576 [15:31] <bubblepop_> now what i restarted me laptop
#6577 [15:31] <urielsalis> bubblepop_, try minecraft
#6578 [15:31] <Question> ok i try it
#6579 [15:31] <urielsalis> Niels_Bel1, what is the full error?
#6580 [15:32] <Niels_Bel1> its say that mine password or username incorrect is but on the site i can login
#6581 [15:32] <Diamond2026> it says that a specific file isn't able to download
#6582 [15:32] <Diamond2026> eu_es.lang, it's this 1
#6583 [15:33] <urielsalis> ??> Niels_Bel1 tools/hjt
#6584 [15:33] <Absol> Niels_Bel1: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#6585 [15:33] <Absol> Niels_Bel1: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#6586 [15:33] <urielsalis> ??> Diamond2026 av/bytefence
#6587 [15:33] <Absol> Diamond2026: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
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#6589 [15:33] * NicoloSuper [NicoloSuper@notlogged] has quit. (Client Quit)
#6590 [15:33] <bubblepop_> uhg no work
#6591 [15:33] * Dylan [Dylan@notlogged] has joined #minecrafthelp
#6592 [15:33] <Dylan> hello]
#6593 [15:33] <urielsalis> urielsalis, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#6594 [15:33] <urielsalis> hi Dylan
#6595 [15:33] <bubblepop_> no respond
#6596 [15:33] <Diamond2026> so i uninstall it, then follow what's said in the link?
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#6598 [15:34] * xX__hoi__Xx [xX__hoi__Xx@notlogged] has joined #minecrafthelp
#6599 [15:34] * ParaHighDef [ParaHighDef@notlogged] has joined #minecrafthelp
#6600 [15:34] <Dylan> hey the new 11.2 update dosent let me play mc
#6601 [15:34] * Chocolate_Pi [Chocolate_Pi@notlogged] has quit. (Ping timeout: 180 seconds)
#6602 [15:34] <urielsalis> Dylan, what happens when you try?
#6603 [15:34] <urielsalis> Diamond2026, in the link there are the instructions to uninstall it
#6604 [15:35] <ParaHighDef> Hey i get a crash error playing 1.8.7
#6605 [15:35] <xX__hoi__Xx> dose some one have a fix for this "Unable to save download. el_gr.lang"
#6606 [15:35] <bubblepop_> urielsalis it didnt work
#6607 [15:35] <Dylan> it says unable to save download be_by.lang
#6608 [15:35] <Diamond2026> oh, ok
#6609 [15:35] <Diamond2026> thx
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#6611 [15:35] <urielsalis> ??> Dylan av/bytefence
#6612 [15:35] <Absol> Dylan: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6613 [15:36] <xX__hoi__Xx> Unable to save download. el_gr.lang do you have a fix for this
#6614 [15:36] <Dylan> i did that
#6615 [15:36] <urielsalis> ??> xX__hoi__Xx av/bytefence
#6616 [15:36] <Absol> xX__hoi__Xx: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6617 [15:36] * reds [reds@notlogged] has joined #minecrafthelp
#6618 [15:36] <urielsalis> Dylan, using the instructiosn in the bug report
#6619 [15:36] <bubblepop_> plz
#6620 [15:36] <urielsalis> ??> ParaHighDef launcher/crash-log
#6621 [15:36] <Absol> ParaHighDef: We need to see your crash log, which appears after a crash.
#6622 [15:36] <Dylan> ya
#6623 [15:36] <Absol> ParaHighDef: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#6624 [15:36] <xX__hoi__Xx> ok thank you
#6625 [15:36] * pay [pay@notlogged] has joined #minecrafthelp
#6626 [15:36] <Niels_Bel1> http://paste.ubuntu.com/23977018/
#6627 [15:37] <Dylan> i uninstall an reinstall mincraft
#6628 [15:37] <pay> my minecraft wont download after the new big update?
#6629 [15:37] * july31 [july31@notlogged] has joined #minecrafthelp
#6630 [15:37] * jr [jr@notlogged] has joined #minecrafthelp
#6631 [15:38] <urielsalis> Dylan, thats not what the instructions say
#6632 [15:38] <urielsalis> pay, what is the full error?
#6633 [15:38] <Question> i´ve made it
#6634 [15:38] <Dylan> but theres no instructions
#6635 [15:38] <urielsalis> ??< Niels_Bel1 av/mcafee/uninstall
#6636 [15:38] <urielsalis> Question, give us the link
#6637 [15:38] <urielsalis> ??> Niels_Bel1 av/mcafee/uninstall
#6638 [15:38] <Question> to what ?
#6639 [15:38] <urielsalis> ??> Niels_Bel1 av/mcafee/uninstall
#6640 [15:38] <Absol> Niels_Bel1: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#6641 [15:38] <urielsalis> Question, to the paste
#6642 [15:38] <urielsalis> Dylan, there is
#6643 [15:38] <urielsalis> ??> Dylan av/bytefence
#6644 [15:38] <Absol> Dylan: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6645 [15:39] <Dylan> whers that
#6646 [15:39] <july31> The game crashes when trying to play, outdated drivers but I can't update them. the game won't work on this computer
#6647 [15:39] <Question> i`ve pushed paste on the site
#6648 [15:39] <pay> what do you mean? like that long paragraph thing it gives you
#6649 [15:39] <ParaHighDef> Ok
#6650 [15:39] <bubblepop_> help
#6651 [15:39] <Dylan> this is what i have on my screen
#6652 [15:39] <Dylan> Name: be_by.lang URL: http://resources.download.minecraft.net/ea/ea11a2a16e8b52afd92723c2b04aee42f6e68a94 Error details: Attempting to move successful download to C:/Users\dylan\AppData\Roaming\.minecraft\assets\objects\ea/ea11a2a16e8b52afd92723c2b04aee42f6e68a94 The process cannot access the file because it is being used by another process Filename on disk: f7cf-69dc-c77e-ea8d Path: C:\Users\dylan\AppData\Local\Temp\f7cf-69dc-c77e-ea8d E
#6653 [15:39] <urielsalis> ??> Dylan av/bytefence
#6654 [15:39] <Absol> Dylan: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6655 [15:39] * tomtrain [tomtrain@notlogged] has joined #minecrafthelp
#6656 [15:39] <urielsalis> july31, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#6657 [15:40] <Question> 22:33:22 launcher Preparing to launch minecraft client for 1.8.9 22:33:22 launcher Checking installations. 22:33:22 launcher Minecraft client 1.8.9 is ready to start. 22:33:22 launcher Starting! 22:33:23 launcher Using default game log configuration client-1.7.xml (outputs XML)
#6658 [15:40] <urielsalis> pay, yes
#6659 [15:40] <urielsalis> Question, give us the link
#6660 [15:40] <Question> this is in my minecraft
#6661 [15:40] <pay> Name: el_gr.lang URL: http://resources.download.minecraft.net/5c/5ce42a67c7f0f23766f45d890c8dac699cdef9bd Error details: Attempting to move successful download to C:/Users\Payten\AppData\Roaming\.minecraft\assets\objects\5c/5ce42a67c7f0f23766f45d890c8dac699cdef9bd The process cannot access the file because it is being used by another process Filename on disk: 16ec-fa50-3d5b-9f6a Path: C:\Users\Payten\AppData\Local\Temp\16
#6662 [15:41] <tomtrain> When i start the launcher it downloads everything but the stops at the .lang files and says "Unable to save download. fil_ph.lang" or something
#6663 [15:41] <Question> sorry but i dont´t know which link you mean
#6664 [15:41] <bubblepop_> i do
#6665 [15:41] <reds> everytime i go to put info in and try to login it says "Could not connect to server." cant find anything about it online.
#6666 [15:41] <urielsalis> ??> pay av/bytefence
#6667 [15:41] <Absol> pay: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6668 [15:41] <urielsalis> Question, to your paste
#6669 [15:41] <urielsalis> ??> tomtrain av/bytefence
#6670 [15:41] <Absol> tomtrain: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
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#6673 [15:42] <Question> where is the link ?
#6674 [15:43] <kidlitebrite> Unable to save download. sand2.ogg
#6675 [15:43] <urielsalis> ??> kidlitebrite av/bytefence
#6676 [15:43] <july31> Here is the link http://paste.ubuntu.com/23977055/
#6677 [15:43] <Absol> kidlitebrite: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6678 [15:43] <urielsalis> Question, you just created it
#6679 [15:43] <urielsalis> july31: Unfortunately, your graphics card isnt supported on Windows 10 as Intel has not released drivers for your graphics card as its too old. You will need to either downgrade to Windows 7, get a new graphics card(If you have a desktop PC) or play in another PC
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#6681 [15:44] <Question> do you have skype ? i could make a screeen transmission
#6682 [15:44] <pay> thank you!
#6683 [15:44] <kidlitebrite> thanks
#6684 [15:44] <july31> can I return it please?
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#6687 [15:44] <urielsalis> Question, we dont help with skype
#6688 [15:44] <urielsalis> ??> july31 account/refund
#6689 [15:44] <Absol> july31: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#6690 [15:45] <Question> ok but i don´t check which link you mean
#6691 [15:45] <urielsalis> Question, the one you created with your paste
#6692 [15:45] <Question> Paste from swagggeMItte at Sat, 11 Feb 2017 21:37:35 +0000
#6693 [15:45] <bubblepop_> so can i not play it on laptop
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#6695 [15:46] <Question> that is the only thing what is written by my account
#6696 [15:46] <urielsalis> Question, give us the link
#6697 [15:46] <Dylan> hey i cant get optifine
#6698 [15:46] <urielsalis> ??> Dylan mods
#6699 [15:46] <Absol> Dylan: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
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#6701 [15:46] <Dylan> oh ok
#6702 [15:47] <Question> i need a picture or something like that
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#6705 [15:47] <urielsalis> ??> Question paste
#6706 [15:47] <Absol> Question: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#6707 [15:47] <Question> i don´t know which link youz mean
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#6712 [15:48] <Question> is the link on the side off paste ?
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#6714 [15:48] <urielsalis> Question, yes
#6715 [15:49] <GappleDoch> Hello, can you Germany?
#6716 [15:49] <urielsalis> GappleDoch, english only
#6717 [15:49] <bubblepop_> ill wait
#6718 [15:49] <urielsalis> bubblepop_, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#6719 [15:50] <bubblepop_> i did that
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#6721 [15:50] * xX__hoi__Xx [xX__hoi__Xx@notlogged] has quit. (Quit: Web client closed)
#6722 [15:50] <urielsalis> bubblepop_, make a newo ne
#6723 [15:50] <bubblepop_> ?
#6724 [15:51] <urielsalis> make a new on
#6725 [15:51] <urielsalis> one
#6726 [15:51] <GappleDoch> Okey, I have mall ne ask I can not mine in my minecraft acc lied also not on the webide but on the mojang side, I can sign up wist hir what I can make?
#6727 [15:51] <bubblepop_> ??????????????????????????????????
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#6732 [15:52] <kidlitebrite> Unable to save download. sand2.ogg
#6733 [15:52] <Question> is the link there when i´ve pushed paste ?
#6734 [15:53] <kidlitebrite> Unable to save download. sand2.ogg
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#6736 [15:53] <Leancer> I have a problem with starting a game from newest launcher
#6737 [15:53] <GappleDoch> have you labyMod?
#6738 [15:53] * Luis22777Gamer [Luis22777Gamer@notlogged] has joined #minecrafthelp
#6739 [15:53] <Fdiamond> when i go to download the launcher is shows up "Be_by.Lang"
#6740 [15:53] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#6741 [15:54] <urielsalis> ??> kidlitebrite av/bytefence
#6742 [15:54] <Absol> kidlitebrite: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6743 [15:54] <urielsalis> Leancer, what problem?
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#6745 [15:54] * wesleyy_ [wesleyy_@notlogged] has quit. (Client Quit)
#6746 [15:54] <urielsalis> ??> Fdiamond av/bytefence
#6747 [15:54] <Absol> Fdiamond: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6748 [15:54] <urielsalis> GappleDoch, we dont help with mods here
#6749 [15:54] * gabriel is now known as Guest87290
#6750 [15:55] <Luis22777Gamer> My minecraft is giving error of unable to download try again later
#6751 [15:56] <urielsalis> Luis22777Gamer, what is the full error?
#6752 [15:56] <Leancer> Urielsalis... When I want to "download" new version of mc it shows me that Launcher cannot save downloaded folder "fr_fr.lang"
#6753 [15:56] * porkchop07 [porkchop07@notlogged] has joined #minecrafthelp
#6754 [15:56] <Luis22777Gamer> unable to download try again later
#6755 [15:56] <urielsalis> ??> Leancer av/bytefence
#6756 [15:56] <Absol> Leancer: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6757 [15:56] <urielsalis> Luis22777Gamer, whats the full error?
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#6761 [15:57] <Luis22777Gamer> unable to download minecraft Please try again later.
#6762 [15:57] <Doctorwho11_5> I get the same error
#6763 [15:57] <Doctorwho11_5> when trying the new snapshot
#6764 [15:57] <ZEMENTTAA> hi i need help.. cant join the game.... 1.11.json cant be saved
#6765 [15:57] <Luis22777Gamer> Really?
#6766 [15:58] <Doctorwho11_5> Yeah I do
#6767 [15:58] <Doctorwho11_5> some things say they cant be saved
#6768 [15:58] <Luis22777Gamer> me too
#6769 [15:58] <Doctorwho11_5> Unable to save download
#6770 [15:58] <ZEMENTTAA> but why ? its after the new update
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#6772 [15:59] <Doctorwho11_5> idk
#6773 [15:59] <ZEMENTTAA> siiick
#6774 [15:59] <ZEMENTTAA> xD
#6775 [15:59] <Doctorwho11_5> It just wont let me play the snapshot
#6776 [15:59] <urielsalis> Doctorwho11_5, what is the full error?
#6777 [15:59] <urielsalis> ??> ZEMENTTAA av/bytefence
#6778 [15:59] <Absol> ZEMENTTAA: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6779 [15:59] <Luis22777Gamer> Por favor tente novamente mais tarde, me ajude por favor
#6780 [15:59] <Doctorwho11_5> ok so I go into the laucnher
#6781 [15:59] <Luis22777Gamer> -;
#6782 [15:59] <Luis22777Gamer> unable to download minecraft Please try again later, help me please
#6783 [15:59] <Doctorwho11_5> and I change the version to the newest snapshot
#6784 [16:00] <Doctorwho11_5> I hit play
#6785 [16:00] <Doctorwho11_5> and it starts downloading
#6786 [16:00] <ZEMENTTAA> miau ok thanks
#6787 [16:00] <urielsalis> ??> Luis22777Gamer launcher/new/log
#6788 [16:00] <Doctorwho11_5> then it just stops and says that it cant save a download
#6789 [16:00] <Absol> Luis22777Gamer: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#6790 [16:00] <Doctorwho11_5> it's a random download each time
#6791 [16:00] <urielsalis> ??> Doctorwho11_5 av/bytefence
#6792 [16:00] <Absol> Doctorwho11_5: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
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#6795 [16:00] <Doctorwho11_5> I don't have bytefence
#6796 [16:00] <Luis22777Gamer> ok thx
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#6798 [16:01] <Doctorwho11_5> so um
#6799 [16:01] <Doctorwho11_5> any suggestions
#6800 [16:01] <porkchop07> Hello?
#6801 [16:01] <urielsalis> Doctorwho11_5, follow the steps there
#6802 [16:01] <porkchop07> Every time I try to run minecraft I get the error: Unable to save download. es_uy.lang
#6803 [16:01] <Leancer> Oh... It works!! Thank you so much!
#6804 [16:01] <urielsalis> Doctorwho11_5, you most likely have it
#6805 [16:01] <urielsalis> ??> porkchop07 av/bytefence
#6806 [16:01] <Absol> porkchop07: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6807 [16:01] * urielsalis tips aht
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#6808 [16:01] <Doctorwho11_5> what link?
#6809 [16:02] <Doctorwho11_5> oh i see
#6810 [16:02] <porkchop07> Urielsalis, what do you mean?
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#6813 [16:02] <porkchop07> Every time I try to run minecraft I get the error: Unable to save download. es_uy.lang, how do I fix this?
#6814 [16:02] <urielsalis> ??> porkchop07 av/bytefence
#6815 [16:02] <Absol> porkchop07: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6816 [16:02] <urielsalis> porkchop07, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#6817 [16:03] <Doctorwho11_5> urielsalis I dont have bytefence
#6818 [16:03] <Doctorwho11_5> so the problem doesnt pertain to me
#6819 [16:03] <urielsalis> ??> Doctorwho11_5 tools/hjt
#6820 [16:03] <Absol> Doctorwho11_5: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#6821 [16:03] <Absol> Doctorwho11_5: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#6822 [16:03] <Doctorwho11_5> what is tools/hjt
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#6825 [16:03] <Doctorwho11_5> ok
#6826 [16:03] <urielsalis> Doctorwho11_5, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#6827 [16:03] <GappleDoch> Where can I download Minecraf
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#6835 [16:04] <GappleDoch> Where can I download Minecraf
#6836 [16:04] <GappleDoch> Where can I download Minecraf
#6837 [16:04] <GappleDoch> Where can I download Minecraf
#6838 [16:04] <Doctorwho11_5> ...
#6839 [16:04] <urielsalis> GappleDoch, dont spam
#6840 [16:04] <urielsalis> DarkNoddy, minecraft.net/download
#6841 [16:05] * fizzywigg88 [fizzywigg88@notlogged] has joined #minecrafthelp
#6842 [16:05] <bob> I have this error message java.lang.NullPointerException
#6843 [16:05] <GappleDoch> thx
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#6846 [16:05] <Doctorwho11_5> it says it was denied acces to the hosts file or something
#6847 [16:05] <Doctorwho11_5> what does that mean
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#6849 [16:05] <Doctorwho11_5> I bought this laptop by the way so Im the adminsitrator
#6850 [16:06] <urielsalis> Doctorwho11_5, press ok and continue
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#6852 [16:06] <Doctorwho11_5> ok it gave me a notepad log, I went to the ubuntu psatebin and posted it
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#6854 [16:06] * mib_7zu4m8 [mib_7zu4m8@notlogged] has joined #minecrafthelp
#6855 [16:06] <urielsalis> Doctorwho11_5, give us the lik
#6856 [16:06] * Absol kicked mib_7zu4m8 from #minecrafthelp (Reason: ib_7zu4m8 :Nothing good comes from Mibbit users (#417))
#6857 [16:06] <xDomPvP> hello
#6858 [16:06] * Helpme [Helpme@notlogged] has joined #minecrafthelp
#6859 [16:07] <xDomPvP> i need help
#6860 [16:07] <Helpme> hello
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#6862 [16:07] <urielsalis> xDomPvP, with?
#6863 [16:07] <urielsalis> hi Helpme
#6864 [16:07] <Doctorwho11_5> http://paste.ubuntu.com/23977199/
#6865 [16:07] <Cooper> It says failed to play by Flang
#6866 [16:07] * Darki [Darki@notlogged] has joined #minecrafthelp
#6867 [16:07] <urielsalis> Cooper, what is the full message?
#6868 [16:07] <Question> Paste from swagggeMItte at Sat, 11 Feb 2017 22:05:40 +0000 Download as text 1 2 3 4 5 6 22:33:22 launcher Preparing to launch minecraft client for 1.8.9 22:33:22 launcher Checking installations. 22:33:22 launcher Minecraft client 1.8.9 is ready to start. 22:33:22 launcher Starting! 22:33:23 launcher Using default game log configuration client-1.7.xml (outputs XML) 23:03:39 launcher Process closed with exit code -805306369 D
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#6870 [16:07] <xDomPvP> it says unable to save download when i try to launch 1.8
#6871 [16:07] <Helpme> it cant save the downloads it said
#6872 [16:07] <urielsalis> ??> Doctorwho11_5 av/mcafee/uninstall
#6873 [16:07] <Absol> Doctorwho11_5: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#6874 [16:07] <Absol> Doctorwho11_5: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
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#6876 [16:07] <urielsalis> Helpme, what is the full message?
#6877 [16:07] <Cooper> Unable to save download. ca_es.lang Show more details Get further assistance
#6878 [16:07] <Question> exactlý this is standling there
#6879 [16:07] <bob> I need help on "java.lang.NullPointerException"
#6880 [16:08] <urielsalis> Question, http://hopper.minecraft.net/help/exit-code/code-805306369/
#6881 [16:08] <Cooper> Unable to save download. ca_es.lang Show more details Get further assistance
#6882 [16:08] <Helpme> what u mean?
#6883 [16:08] <urielsalis> ??> Cooper av/bytefence
#6884 [16:08] <Absol> Cooper: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6885 [16:08] <fizzywigg88> since the latest update i can't get onto any of my servers. it keeps saying - failed to connect to the server internal exception: java.lang.NullPointerException
#6886 [16:08] <Doctorwho11_5> Thank you so much! I never liked mcaffee
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#6888 [16:08] * MCSayNotSaving4 [MCSayNotSaving4@notlogged] has joined #minecrafthelp
#6889 [16:08] <Doctorwho11_5> Hope this works for downloading snapshot..
#6890 [16:08] * urielsalis tips hat
#6890 [16:09] <xDomPvP> can anyone help me
#6891 [16:09] <Question> uril where must i put this ?
#6892 [16:09] <urielsalis> fizzywigg88, click your name, click logout and then log back in
#6893 [16:09] <urielsalis> Question, its instructions for you to follow
#6894 [16:09] <urielsalis> xDomPvP, what the full error
#6895 [16:09] <MCSayNotSaving4> can anyone help me
#6896 [16:09] <urielsalis> MCSayNotSaving4, with?
#6897 [16:09] <urielsalis> MCSayNotSaving4, with?
#6898 [16:09] * nickgame [nickgame@notlogged] has left #minecrafthelp
#6899 [16:09] <xDomPvP> Unable to save download. vecmath-1.5.2.jar
#6900 [16:09] <Darki> Question : Is it possible to disable ocean monuments from a map that i'v made with worldpainter in 1.7 ? They spawn randomly on plain or other biomes. :3 Thank
#6901 [16:10] <MCSayNotSaving4> when i try to start mc it says Unable to save download. pt_pt.lang
#6902 [16:10] <urielsalis> ??> xDomPvP tools/hjt
#6903 [16:10] <Absol> xDomPvP: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#6904 [16:10] <Absol> xDomPvP: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#6905 [16:10] <urielsalis> ??> MCSayNotSaving4 av/bytefence
#6906 [16:10] <Absol> MCSayNotSaving4: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6907 [16:10] <xDomPvP> how do i go tothat urielsalis
#6908 [16:10] <urielsalis> xDomPvP, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#6909 [16:10] <MCSayNotSaving4> thankyou
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#6911 [16:10] * T4 [T4@notlogged] has joined #minecrafthelp
#6912 [16:10] <fizzywigg88> thank you! it worked!
#6913 [16:10] <urielsalis> Darki, you can disable all structures
#6914 [16:10] * urielsalis tips hat
#6914 [16:11] <hu> i can not start up 1.11/2
#6915 [16:11] <hu> .2
#6916 [16:11] <Darki> urielsalis> how did you do that, i run with forge, and on serveur but the "generate-structure=false" doesn't work ;-;
#6917 [16:12] * T4 [T4@notlogged] has quit. (Client Quit)
#6918 [16:12] <Doctorwho11_5> Absol or Urielsalis, what can I use as a firewall then?
#6919 [16:12] <Darki> (my map was already generate so)
#6920 [16:12] <Doctorwho11_5> I do need to protect my laptop
#6921 [16:12] <mattym> Doctorwho11_5, You also still need to remove Bytefence which you do have.
#6922 [16:12] <Question> omg i am german and i just dont´t check anything ):
#6923 [16:12] <mattym> Doctorwho11_5, And your default firewall should be enough
#6924 [16:12] <Question> sorry for my stupid
#6925 [16:12] <Doctorwho11_5> I just removed bytefence
#6926 [16:13] <Doctorwho11_5> just now
#6927 [16:13] <mattym> ??> Darki mods
#6928 [16:13] <Absol> Darki: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#6929 [16:13] <mattym> Doctorwho11_5, Then try starting the game
#6930 [16:13] <mattym> hu, What does it say when you try to start it?
#6931 [16:13] <Doctorwho11_5> hey thank mattym
#6932 [16:13] <Doctorwho11_5> it works now
#6933 [16:13] * tovis [tovis@notlogged] has joined #minecrafthelp
#6934 [16:13] <Doctorwho11_5> but my default firewall was mcafee
#6935 [16:13] <Doctorwho11_5> thats be uninstalled now
#6936 [16:13] <Doctorwho11_5> so what can I use
#6937 [16:13] <mattym> Doctorwho11_5, Windows has a default one
#6938 [16:14] * Darki [Darki@notlogged] has quit. (Quit: http://www.mibbit.com ajax IRC Client)
#6939 [16:14] <Doctorwho11_5> it does?
#6940 [16:14] * fizzywigg88 [fizzywigg88@notlogged] has quit. (Ping timeout: 180 seconds)
#6941 [16:14] <mattym> Yes
#6942 [16:14] <Doctorwho11_5> ok thank you
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#6946 [16:15] <MCSayNotSaving4> this would all be much easier if they wouldnt hace changed the load up page
#6947 [16:15] * TAYTAY [TAYTAY@notlogged] has joined #minecrafthelp
#6948 [16:15] * Cooper [Cooper@notlogged] has quit. (Quit: Web client closed)
#6949 [16:15] <mattym> MCSayNotSaving4, It would have been fine if you took better care of the computer.
#6950 [16:16] <TAYTAY> everytime i try downloading the new update it gives me an error saying 'The process cannot access the file because it is being used by another process
#6951 [16:16] <CupcakeFace> Hello, I have had this problem for the past couple days now and I cannot seem to join minecraft with the new updated minecraft launcher. When I click the play button it says "Error unable to save download. th_th.lang
#6952 [16:16] <pie_flavor> ??> CupcakeFace av/bytefence
#6953 [16:16] <Absol> CupcakeFace: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6954 [16:16] <mattym> TAYTAY, Have you tried again after a restart of the computer?
#6955 [16:16] <TAYTAY> nope
#6956 [16:16] * MaxyBoi [MaxyBoi@notlogged] has joined #minecrafthelp
#6957 [16:17] <TAYTAY> ill try that
#6958 [16:17] * bob [bob@notlogged] has quit. (Ping timeout: 180 seconds)
#6959 [16:17] <TAYTAY> thnx
#6960 [16:17] <MaxyBoi> Unable to save download??
#6961 [16:17] <mattym> MaxyBoi, Whats the exact error you are getting?
#6962 [16:17] * july31 [july31@notlogged] has quit. (Ping timeout: 180 seconds)
#6963 [16:17] * mjthecat10 [mjthecat10@notlogged] has joined #minecrafthelp
#6964 [16:17] <MaxyBoi> client-1.7
#6965 [16:18] * nicolasmcpe [nicolasmcpe@notlogged] has quit. (Ping timeout: 180 seconds)
#6966 [16:18] <mattym> ??> MaxyBoi av/bytefence
#6967 [16:18] <Absol> MaxyBoi: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6968 [16:18] * mjthecat10 [mjthecat10@notlogged] has quit. (Client Quit)
#6969 [16:18] <MaxyBoi> Thanks
#6970 [16:19] * joao120 [joao120@notlogged] has joined #minecrafthelp
#6971 [16:19] * MCSayNotSaving4 [MCSayNotSaving4@notlogged] has quit. (Quit: Web client closed)
#6972 [16:19] <Doctorwho11_5> Thanks for the help guys
#6973 [16:19] * HelpMe_ [HelpMe_@notlogged] has joined #minecrafthelp
#6974 [16:19] * Doctorwho11_5 [Doctorwho11_5@notlogged] has quit. (Quit: Web client closed)
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#6976 [16:19] <HelpMe_> I uninstalled bytefence and it still says Unable to save download. ro_ro.lang
#6977 [16:20] <HeavenlyStrike> i cant download my lang. downloads
#6978 [16:20] <mattym> HelpMe_, Make sure you followed the exact instructions on the page given, make sure the program is gone.
#6979 [16:20] <HelpMe_> i did
#6980 [16:20] * TAYTAY [TAYTAY@notlogged] has quit. (Ping timeout: 180 seconds)
#6981 [16:20] <mattym> ??> HeavenlyStrike av/bytefence
#6982 [16:20] <Absol> HeavenlyStrike: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#6983 [16:20] <mattym> ??> HelpMe_ tools/hjt
#6984 [16:20] <Absol> HelpMe_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#6985 [16:20] <Absol> HelpMe_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#6986 [16:20] * xDomPvP [xDomPvP@notlogged] has quit. (Quit: Web client closed)
#6987 [16:20] <HeavenlyStrike> i dont have bytefence
#6988 [16:20] <mattym> HeavenlyStrike, Check
#6989 [16:20] * TAYTAY [TAYTAY@notlogged] has joined #minecrafthelp
#6990 [16:21] <TAYTAY> thank you so much. i love you!
#6991 [16:21] <HelpMe_> what does it mean display all content? it dont see that
#6992 [16:21] * Question_ [Question_@notlogged] has joined #minecrafthelp
#6993 [16:21] * xboxgamer357 [xboxgamer357@notlogged] has joined #minecrafthelp
#6994 [16:21] <Question_> i need halp
#6995 [16:22] <TAYTAY> who told me how to fix my problen with restarting my mp?
#6996 [16:22] <xboxgamer357> my game keeps crashing
#6997 [16:22] <mattym> HelpMe_, Read the new info Absol gave you.
#6998 [16:22] <mattym> TAYTAY, Did it work?
#6999 [16:22] <mattym> xboxgamer357, What does it say when it does?
#7000 [16:22] <TAYTAY> yess, thank you so fucking much bro. i love you
#7001 [16:22] <Absol> TAYTAY: Please keep it civil
#7002 [16:22] <xboxgamer357> se binery
#7003 [16:22] <HelpMe_> i did read it but i dont see anythign that says display all content
#7004 [16:22] * hu [hu@notlogged] has quit. (Ping timeout: 180 seconds)
#7005 [16:22] * justinv56 [justinv56@notlogged] has joined #minecrafthelp
#7006 [16:22] <Question_> i´vw this code -805306369
#7007 [16:22] <mattym> ??> xboxgamer357 launcher/new/log
#7008 [16:22] <Absol> xboxgamer357: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#7009 [16:22] <justinv56> hello
#7010 [16:22] <justinv56> i need help
#7011 [16:22] <mattym> Question_, Did you read the page you were given?
#7012 [16:23] <justinv56> guys and girls
#7013 [16:23] <Question_> yes
#7014 [16:23] * CupcakeFace [CupcakeFace@notlogged] has quit. (Quit: Web client closed)
#7015 [16:23] <mattym> ??> Question_ win/reinst
#7016 [16:23] <Absol> Question_: You may need to reinstall the locally installed files that Minecraft puts into place.
#7017 [16:23] <Absol> Question_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7018 [16:23] <mattym> Question_, Try the instructions Absol wrote, let me know if you get the same error.
#7019 [16:23] <TAYTAY> thank you @mattym
#7020 [16:23] * CallMeSeal [CallMeSeal@notlogged] has joined #minecrafthelp
#7021 [16:23] <TAYTAY> i love u also
#7022 [16:23] <xboxgamer357> i have done that all ready i have been doing this since yesturday
#7023 [16:23] * MaxyBoi [MaxyBoi@notlogged] has quit. (Quit: Web client closed)
#7024 [16:23] <mattym> xboxgamer357, Get me the log the instructions I gave you asked for
#7025 [16:24] <xboxgamer357> how
#7026 [16:24] * MinecraftDontLoad [MinecraftDontLoad@notlogged] has joined #minecrafthelp
#7027 [16:24] <Question_> i am german and i am not so goood in english i just complained nothing
#7028 [16:24] <HeavenlyStrike> i just pasted my error what now
#7029 [16:24] <TAYTAY> BYE, IM GONNA GO SUCK SOME GIANT COCK NOW!!! LOVE U MATTYM!!!!
#7030 [16:24] * Absol kicked TAYTAY from #minecrafthelp (Reason: AYTAY :Keep it civilized, you are just a human being)
#7031 [16:24] <mattym> xboxgamer357, Please follow the instructions on this page: https://imgur.com/a/N7sQD
#7032 [16:24] <MinecraftDontLoad> can anyone here help me
#7033 [16:24] <Question_> on this side
#7034 [16:24] * Fireball [Fireball@notlogged] has joined #minecrafthelp
#7035 [16:24] <mattym> Question_, You need to read the instructions Absol gave you.
#7036 [16:24] * WJ [WJ@notlogged] has joined #minecrafthelp
#7037 [16:25] <mattym> MinecraftDontLoad, Do the instructions you were already given
#7038 [16:25] * TAYTAY2 [TAYTAY2@notlogged] has joined #minecrafthelp
#7039 [16:25] <TAYTAY2> FUCKING SUCK MY COCK ABSOL
#7040 [16:25] * Absol kicked TAYTAY2 from #minecrafthelp (Reason: AYTAY2 :Keep it civilized, you are just a human being)
#7041 [16:25] <Question_> i try it
#7042 [16:25] <MinecraftDontLoad> what were they
#7043 [16:25] <mattym> ??> MinecraftDontLoad tools/hjt
#7044 [16:25] <Absol> MinecraftDontLoad: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7045 [16:25] <Absol> MinecraftDontLoad: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7046 [16:25] <MinecraftDontLoad> how do i do that
#7047 [16:25] <WJ> I need som ehelp
#7048 [16:25] * TAYTAY [TAYTAY@notlogged] has joined #minecrafthelp
#7049 [16:25] <MinecraftDontLoad> imnoob
#7050 [16:25] <mattym> MinecraftDontLoad, Read the info that way just written to you.
#7051 [16:25] <TAYTAY> suck my giant pipi ABSOL
#7052 [16:26] * dretta [dretta@notlogged] has joined #minecrafthelp
#7053 [16:26] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#7054 [16:26] * joshue [joshue@notlogged] has joined #minecrafthelp
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#7063 [16:27] <HelpMe_> THERES NO APPS AND FEATURED SETTING
#7064 [16:27] <HelpMe_> oops caps
#7065 [16:27] <HelpMe_> wha
#7066 [16:27] <mattym> HelpMe_, Make sure you are following the directions for Windows 10
#7067 [16:28] <HelpMe_> i am
#7068 [16:28] <HelpMe_> i put it to display everything
#7069 [16:28] <CallMeSeal> if anyone has experience with Test Pack Please Ignore or mods troubleshooting in general, please take a look at this post: http://www.minecraftforum.net/forums/support/modded-client-support/2794622-halp-test-pack-please-ignore-is-unplayable (thanks for those who do)
#7070 [16:28] <Mikrus> Hi can someone help me with lunching problem? i just downloaded minicraft and update it and it crash when i want to play it :( HELP
#7071 [16:28] * GappleDoch [GappleDoch@notlogged] has quit. (Ping timeout: 180 seconds)
#7072 [16:28] * dretta [dretta@notlogged] has quit. (Client Quit)
#7073 [16:29] * TAYTAY [TAYTAY@notlogged] has quit. (Ping timeout: 180 seconds)
#7074 [16:29] <mattym> HelpMe_, Are you in the System section?
#7075 [16:29] * SahDude22 [SahDude22@notlogged] has joined #minecrafthelp
#7076 [16:29] <HelpMe_> now it says Unable to save download. 1.11.json
#7077 [16:29] <mattym> Mikrus, What does the crash say
#7078 [16:29] <mattym> HelpMe_, Thats cause you havent removed the program yet
#7079 [16:29] * joshue [joshue@notlogged] has quit. (Ping timeout: 180 seconds)
#7080 [16:29] * Helpme [Helpme@notlogged] has quit. (Ping timeout: 180 seconds)
#7081 [16:29] <HelpMe_> ya but i cant find what it says
#7082 [16:29] <mattym> ??> CallMeSeal mods
#7083 [16:29] <Absol> CallMeSeal: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#7084 [16:29] * jay91 [jay91@notlogged] has joined #minecrafthelp
#7085 [16:29] <mattym> HelpMe_, Then read it again, you need to complete the steps
#7086 [16:30] <Mikrus> @mattym it only say opps there is a problem with lunching game, thats all :<
#7087 [16:30] <CallMeSeal> thanks absol
#7088 [16:30] <jay91> unable to save download.1.11.json
#7089 [16:30] <mattym> HelpMe_, Hit the Start/Windows icon, go to settings, then System, and you should see the Apps and Features on the left
#7090 [16:30] <mattym> ??> jay91 av/bytefence
#7091 [16:30] <Absol> jay91: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#7092 [16:30] <HelpMe_> ok ill try
#7093 [16:30] <xboxgamer357> done that
#7094 [16:31] <mattym> ??> Mikrus launcher/new/log
#7095 [16:31] <mattym> ??> Mikrus launcher/new/log
#7096 [16:31] * SahDude22 [SahDude22@notlogged] has left #minecrafthelp
#7097 [16:31] <Absol> Mikrus: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#7098 [16:31] <mattym> xboxgamer357, I need the link
#7099 [16:31] * jay91 [jay91@notlogged] has quit. (Client Quit)
#7100 [16:31] * nGsMayhem [nGsMayhem@notlogged] has joined #minecrafthelp
#7101 [16:31] <xboxgamer357> http://paste.ubuntu.com/23977360/
#7102 [16:31] <HelpMe_> OOH YAYA i found ti :)
#7103 [16:31] <nGsMayhem> can someone help me with this
#7104 [16:31] <nGsMayhem> 3724 debugs9 infos 13:08:29 launcher Preparing to launch minecraft client for 1.11.2 13:08:29 launcher Checking installations. 13:08:29 launcher Minecraft client 1.11.2 is ready to start. 13:08:29 launcher Starting! 13:08:29 launcher Using default game log configuration client-1.7.xml (outputs XML) 13:08:30 bes Setting user: nGsMayhem 13:08:31 bes LWJGL Version: 2.9.4 13:08:33 launcher Process closed with exit code -1073740791 1
#7105 [16:32] * netfisherman [netfisherman@notlogged] has joined #minecrafthelp
#7106 [16:32] <mattym> nGsMayhem, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#7107 [16:32] <CallMeSeal> I would like to say though that the post mentions my Vanilla MC is affected with the same issue
#7108 [16:32] <mattym> xboxgamer357, One moment
#7109 [16:32] <xboxgamer357> k
#7110 [16:32] <nGsMayhem> oh ok thanks!
#7111 [16:32] <mattym> CallMeSeal, Then get rid of 32bit java
#7112 [16:32] <mattym> xboxgamer357, Ok A few issues here
#7113 [16:33] <mattym> xboxgamer357, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#7114 [16:33] <netfisherman> My launcher starts up fine but when I click the play button the screen with mojang pops up and never opens up the game
#7115 [16:33] <mattym> xboxgamer357, After you do that, there is one more thing that still needs to be fixed.
#7116 [16:33] * magicbunny [magicbunny@notlogged] has quit. (Quit: Web client closed)
#7117 [16:33] <xboxgamer357> how do u do it again
#7118 [16:33] <mattym> ??> netfisherman launcher/new/log
#7119 [16:33] <Absol> netfisherman: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#7120 [16:33] <HelpMe_> bytefence isnt in the list after i go to apps and features
#7121 [16:33] <mattym> xboxgamer357, Read back to what i wrote
#7122 [16:33] <xboxgamer357> o
#7123 [16:33] <mattym> xboxgamer357, let me know when you do that
#7124 [16:33] <xboxgamer357> tok
#7125 [16:34] <HelpMe_> bytefence isnt in the list when i open up apps and features
#7126 [16:34] <mattym> HelpMe_, Look at it again, make sure
#7127 [16:34] <HelpMe_> ok
#7128 [16:34] <xboxgamer357> done
#7129 [16:34] <HelpMe_> its not there
#7130 [16:34] <xboxgamer357> mattym
#7131 [16:34] <mattym> xboxgamer357, Ok, at some point did you follow a video that told you to add some Java setting?
#7132 [16:34] <mattym> ??> HelpMe_ tools/hjt
#7133 [16:34] <Absol> HelpMe_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7134 [16:34] <Absol> HelpMe_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7135 [16:34] <xboxgamer357> no
#7136 [16:35] <HelpMe_> wha
#7137 [16:35] <mattym> HelpMe_, Do the info Absol wrote to you
#7138 [16:35] <netfisherman> Im trying
#7139 [16:35] <xboxgamer357> mattym
#7140 [16:35] <mattym> xboxgamer357, Hit the Windows/Start button on your desktop, then start typing environment
#7141 [16:36] <Mikrus> Mattym know i have to paste it here or what?
#7142 [16:36] <Mikrus> http://paste.ubuntu.com/23977384/
#7143 [16:36] * bphaena [bphaena@notlogged] has quit. (Ping timeout: 180 seconds)
#7144 [16:36] <HelpMe_> i did buy bytefence isnt in the list
#7145 [16:36] * mhache [mhache@notlogged] has joined #minecrafthelp
#7146 [16:36] * Lisajolin [Lisajolin@notlogged] has joined #minecrafthelp
#7147 [16:36] <HelpMe_> but*
#7148 [16:36] <netfisherman> the probem is the thing doesnt show a problem
#7149 [16:36] <netfisherman> It just wont load
#7150 [16:36] <mattym> netfisherman, Do the instructions
#7151 [16:36] * Killer223 [Killer223@notlogged] has joined #minecrafthelp
#7152 [16:36] <mattym> Mikrus, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#7153 [16:36] <xboxgamer357> environment what
#7154 [16:36] * Killer223 [Killer223@notlogged] has quit. (Client Quit)
#7155 [16:36] * Herobrina_Gamer [Herobrina_Gamer@notlogged] has joined #minecrafthelp
#7156 [16:36] <mattym> xboxgamer357, It should have showed an option in the list to Change the Environment Variables
#7157 [16:37] * Lisajolin [Lisajolin@notlogged] has quit. (Client Quit)
#7158 [16:37] <Mikrus> Thank You very much for help :)
#7159 [16:37] <mattym> xboxgamer357, Click on that.
#7160 [16:37] <xboxgamer357> yes then what
#7161 [16:37] <netfisherman> I have the log copied
#7162 [16:37] <mattym> xboxgamer357, In the windows that opens, you should see another button for Environment Variables
#7163 [16:37] * Pandacorn907 [Pandacorn907@notlogged] has joined #minecrafthelp
#7164 [16:37] <netfisherman> Now what
#7165 [16:38] <mattym> netfisherman, Do the rest of the instructions to get us a link to it
#7166 [16:38] <xboxgamer357> yes
#7167 [16:38] <mattym> xboxgamer357, In the window that opens, look through both lists for something set to Xmx256m
#7168 [16:38] <Pandacorn907> omg ive been trying to delete a mod on minecraft, but its not letting me
#7169 [16:38] <xboxgamer357> yes
#7170 [16:38] <mattym> xboxgamer357, Did you find something with that setting?
#7171 [16:38] * Killer223 [Killer223@notlogged] has joined #minecrafthelp
#7172 [16:38] <mattym> Pandacorn907, Mac or Windows?
#7173 [16:39] <Pandacorn907> window
#7174 [16:39] <xboxgamer357> yes
#7175 [16:39] <mattym> ??> Pandacorn907 win/reinst
#7176 [16:39] <Absol> Pandacorn907: You may need to reinstall the locally installed files that Minecraft puts into place.
#7177 [16:39] <Absol> Pandacorn907: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7178 [16:39] <mattym> xboxgamer357, Select that setting, then delete it.
#7179 [16:39] <HelpMe_> IT STILL WILL NOT OPEN! i uninstalled bytefence i followed the rules, and it still will not load Unable to save download. 1.11.2.jar
#7180 [16:39] <mattym> xboxgamer357, then hit ok, close the windows and try the game again.
#7181 [16:39] <xboxgamer357> yes then
#7182 [16:39] <Pandacorn907> absol, ive been doing that
#7183 [16:39] * Killer223 [Killer223@notlogged] has quit. (Client Quit)
#7184 [16:39] <netfisherman> I have the url for the pastebin thing
#7185 [16:39] <mattym> HelpMe_, There are you instructions you were told to follow, Absol is about to repeat them to you
#7186 [16:40] <mattym> ??> HelpMe_ tools/hjt
#7187 [16:40] <Absol> HelpMe_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7188 [16:40] <Absol> HelpMe_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7189 [16:40] <mattym> netfisherman, Get me the link
#7190 [16:40] <netfisherman> Do I just post it in this chat?
#7191 [16:40] <mattym> Pandacorn907, If you have done those exact instructions, nothing but the vanilla game should be left
#7192 [16:40] <mattym> netfisherman, Yes
#7193 [16:40] <netfisherman> http://paste.ubuntu.com/23977409/
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#7199 [16:42] <mattym> ??> netfisherman win/reinst
#7200 [16:42] * Juliangamer10 [Juliangamer10@notlogged] has quit. (Client Quit)
#7201 [16:42] <Absol> netfisherman: You may need to reinstall the locally installed files that Minecraft puts into place.
#7202 [16:42] <Absol> netfisherman: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7203 [16:42] <mattym> netfisherman, Try the info Absol wrote, and start the game again
#7204 [16:42] <mattym> netfisherman, Let me know if anything changes.
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#7211 [16:43] <PyroZen_> Hello, when i launch my minecraft launcher it says that i can't download the fil hit3.ogg please help
#7212 [16:43] <PyroZen_> Hello, when i launch my minecraft launcher it says that i can't download the fil hit3.ogg please help
#7213 [16:43] * deadlol [deadlol@notlogged] has left #minecrafthelp
#7214 [16:43] <netfisherman> can I keep my resource packs?
#7215 [16:43] <mattym> ??> PyroZen_ tools/hjt
#7216 [16:43] <Absol> PyroZen_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7217 [16:43] <Absol> PyroZen_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7218 [16:43] * adrian [adrian@notlogged] has joined #minecrafthelp
#7219 [16:44] <mattym> netfisherman, Keep them, but move the folder out of .minecraft for now
#7220 [16:44] <PyroZen_> ty
#7221 [16:45] * Mikrus [Mikrus@notlogged] has quit. (Ping timeout: 180 seconds)
#7222 [16:46] <netfisherman> It will not let me delete the libraries, logs, or versions
#7223 [16:46] <pie_flavor> netfisherman: Close Minecraft first
#7224 [16:46] * PyroZen_ [PyroZen_@notlogged] has quit. (Client Quit)
#7225 [16:46] * Starsprinkled [Starsprinkled@notlogged] has joined #minecrafthelp
#7226 [16:46] <Starsprinkled> hello?
#7227 [16:46] <urielsalis> hi Starsprinkled
#7228 [16:46] * mhache_ [mhache_@notlogged] has joined #minecrafthelp
#7229 [16:47] <CallMeSeal> I went ahead and redownloaded Minecraft and the launcher looks different than it did a couple of days ago. When I click play it says unable to locate Java runtime. I uninstalled 32-bit Java. This is my error message: Error details: The system cannot find the path specified Filename on disk: javaw.exe Path: C:/Program Files (x86)\Java\jre1.8.0_73\bin\javaw.exe Exists: false
#7230 [16:47] <netfisherman> The one thing I cant delete now is a luauncher log
#7231 [16:47] <Starsprinkled> i'm trying to get the latest snapshot but it won't work.
#7232 [16:47] <netfisherman> launcher*
#7233 [16:47] <mattym> CallMeSeal, Run the downloaded installer again, choose the repair option.
#7234 [16:48] <urielsalis> Starsprinkled, what happens when you try?
#7235 [16:48] <mattym> netfisherman, That should be fine. Try starting the game again
#7236 [16:48] <Starsprinkled> it says snapshot fail to load.
#7237 [16:48] * Question_ [Question_@notlogged] has quit. (Ping timeout: 180 seconds)
#7238 [16:49] <mattym> Starsprinkled, Is that the exact message it gives you?
#7239 [16:49] <Starsprinkled> let me try then i'll tell you what it says.
#7240 [16:50] * Question [Question@notlogged] has quit. (Ping timeout: 180 seconds)
#7241 [16:50] <Starsprinkled> It says ERROR :( Unable to save download. 17w06.jar
#7242 [16:51] * Frederik120505 [Frederik120505@notlogged] has joined #minecrafthelp
#7243 [16:51] <mattym> ??> Starsprinkled tools/hjt
#7244 [16:51] <Absol> Starsprinkled: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7245 [16:51] <Absol> Starsprinkled: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7246 [16:51] * Frederik120505 [Frederik120505@notlogged] has quit. (Client Quit)
#7247 [16:51] * AboutToDeleteMC [AboutToDeleteMC@notlogged] has joined #minecrafthelp
#7248 [16:51] <AboutToDeleteMC> Unable to save download. icu4j-core-mojang-51.2.jar
#7249 [16:52] <urielsalis> ??> AboutToDeleteMC tools/hjt
#7250 [16:52] <Absol> AboutToDeleteMC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7251 [16:52] <Absol> AboutToDeleteMC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7252 [16:52] <AboutToDeleteMC> ok
#7253 [16:52] <AboutToDeleteMC> what program? mc
#7254 [16:52] <urielsalis> AboutToDeleteMC, hjt
#7255 [16:52] <CallMeSeal> mattym, When I repair it tells me that the account already exists and that the repair has ended prematurely do to an error
#7256 [16:52] <xboxgamer357> working thx
#7257 [16:53] <urielsalis> AboutToDeleteMC, and have you uninstalled bytefence as we told you?
#7258 [16:53] <xboxgamer357> mattym
#7259 [16:53] <urielsalis> CallMeSeal, mattym had to leave, what is your issue?
#7260 [16:53] <AboutToDeleteMC> yes i have
#7261 [16:53] <urielsalis> xboxgamer357, mattym had to leave, I will forward that to him :)
#7262 [16:54] <CallMeSeal> urielsalis, I went ahead and redownloaded Minecraft and the launcher looks different than it did a couple of days ago. When I click play it says unable to locate Java runtime. I uninstalled 32-bit Java. This is my error message: Error details: The system cannot find the path specified Filename on disk: javaw.exe Path: C:/Program Files (x86)\Java\jre1.8.0_73\bin\javaw.exe Exists: false. I was told to repair via download launcher
#7263 [16:54] <CallMeSeal> to clarify i do have 64-bit Java
#7264 [16:54] <urielsalis> CallMeSeal, uninstall all versions of java and install 64 bit java again
#7265 [16:55] <urielsalis> CallMeSeal, then go to .minecraft and delete everything except for saves
#7266 [16:56] <AboutToDeleteMC> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 5:55:30 PM, on 2/11/2017 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.14393.0000) FIREFOX: 51.0.1 (x86 en-US) Boot mode: Normal Running processes: C:\Program Files (x86)\ASUS\Splendid\ACMON.exe C:\Program Files\ByteFence\rtop\bin\rtop_bg.exe C:\Users\Elyssa's laptop\AppData\Local\Microsoft\OneDrive\OneDrive.exe C:\Program Files (x86)\Origin\Origin.exe
#7267 [16:56] <urielsalis> AboutToDeleteMC, in paste.ubuntu.com
#7268 [16:56] <urielsalis> ??> AboutToDeleteMC av/bytefence
#7269 [16:56] <Absol> AboutToDeleteMC: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#7270 [16:56] <AboutToDeleteMC> ah
#7271 [16:57] <netfisherman> It's still not loading
#7272 [16:57] <urielsalis> hi netfisherman what is your issue?
#7273 [16:57] <AboutToDeleteMC> http://paste.ubuntu.com/23977489/
#7274 [16:57] <netfisherman> I was just talking to other support people
#7275 [16:57] <urielsalis> ??> AboutToDeleteMC av/bytefence
#7276 [16:57] <Absol> AboutToDeleteMC: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#7277 [16:57] <urielsalis> netfisherman, mattym had to leave
#7278 [16:58] <netfisherman> My minecraft wont load
#7279 [16:58] <AboutToDeleteMC> what uri
#7280 [16:58] * Starsprinkled [Starsprinkled@notlogged] has quit. (Quit: Web client closed)
#7281 [16:58] <urielsalis> Absol, also, if you already have avast, why you also hava avg and comodo?
#7282 [16:58] <netfisherman> I did the pastebin thing
#7283 [16:58] <urielsalis> AboutToDeleteMC, also, if you already have avast, why you also hava avg and comodo?
#7284 [16:58] <urielsalis> AboutToDeleteMC, uninstall both
#7285 [16:58] <bubblepop_> well no minecraft i laptop right??
#7286 [16:58] <urielsalis> netfisherman, give me the link
#7287 [16:58] * NetEcho [NetEcho@notlogged] has joined #minecrafthelp
#7288 [16:58] <urielsalis> AboutToDeleteMC, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#7289 [16:58] <netfisherman> I then deleted stuff out of my folde he said that might work
#7290 [16:58] <bubblepop_> on
#7291 [16:58] <netfisherman> http://paste.ubuntu.com/23977409/
#7292 [16:59] <urielsalis> netfisherman, what happens on 1.11.2?
#7293 [16:59] * drake__ [drake__@notlogged] has joined #minecrafthelp
#7294 [16:59] <AboutToDeleteMC> uninstall both what
#7295 [16:59] <urielsalis> AboutToDeleteMC, AVG, Comodo and Bytefence
#7296 [16:59] * fg [fg@notlogged] has joined #minecrafthelp
#7297 [16:59] <netfisherman> I dont play on 1.11.2
#7298 [16:59] <fg> its not working
#7299 [16:59] <AboutToDeleteMC> i have to keep AVG
#7300 [16:59] <fg> its just sayer eror
#7301 [16:59] <netfisherman> I play factions so I use 1.8.9
#7302 [16:59] <urielsalis> AboutToDeleteMC, you already have avast
#7303 [16:59] <NetEcho> Has anything changed since 1.8 that affects making a netherhub?
#7304 [17:00] <AboutToDeleteMC> so keep avast then?
#7305 [17:00] <urielsalis> NetEcho, dont think so
#7306 [17:00] <urielsalis> AboutToDeleteMC, yes, remove the other 3
#7307 [17:00] <AboutToDeleteMC> ok
#7308 [17:00] <NetEcho> AboutToDeleteMC: Avast works as long as you're not using the firewall stuff it adds as extra. I run Avast free without issues
#7309 [17:00] <drake__> my minecraft wont run with the new launcher and i looked at why it crashed and it said pixel format not accelerated and my video card drivers do not need to be updated
#7310 [17:00] <drake__> what do i do
#7311 [17:00] <urielsalis> fg, what error?
#7312 [17:00] <urielsalis> fg, what error?
#7313 [17:01] <netfisherman> so whats gonna help me?
#7314 [17:01] <urielsalis> drake__, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#7315 [17:01] <bubblepop_> well no minecraft on latop right??
#7316 [17:01] <CallMeSeal> urielsalis, what do you mean by .minecraft, im not super computer savy
#7317 [17:01] <drake__> i did and i have my dxdiag report
#7318 [17:01] <urielsalis> ??> CallMeSeal win/.minecraft
#7319 [17:01] <Absol> CallMeSeal: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#7320 [17:01] <urielsalis> drake__, give us the link
#7321 [17:01] <drake__> http://paste.ubuntu.com/23977496/
#7322 [17:01] <urielsalis> netfisherman, just to try
#7323 [17:01] <netfisherman> ?
#7324 [17:02] <netfisherman> try what
#7325 [17:02] <NetEcho> AboutToDeleteMC: you should also not run more than one antivirus it actually cancels the other AV's out causing issues
#7326 [17:02] <AboutToDeleteMC> ok minecraft loaded thank god
#7327 [17:02] <urielsalis> NetEcho, 1.11.2
#7328 [17:02] * AboutToDeleteMC [AboutToDeleteMC@notlogged] has quit. (Quit: Web client closed)
#7329 [17:02] <urielsalis> drake__, download the hotfix from https://bugs.mojang.com/browse/MC-112780
#7330 [17:03] <drake__> what does that do
#7331 [17:03] <CallMeSeal> urielsalis, so the only thing that should be in this file is the saves folder?
#7332 [17:03] <urielsalis> CallMeSeal, yes
#7333 [17:04] <netfisherman> Try what urielsalis...
#7334 [17:05] <urielsalis> netfisherman, 1.11.2
#7335 [17:06] * Joaby [Joaby@notlogged] has joined #minecrafthelp
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#7338 [17:08] <Joaby> Please help me I can not play minecraft in a version I want.
#7339 [17:09] <Joaby> Please help me I can not play minecraft in a version I want.
#7340 [17:09] <netfisherman> still not loadin
#7341 [17:09] <Joaby> I play tight, but this one is giving error.
#7342 [17:10] <urielsalis> netfisherman, can you give me a new log?
#7343 [17:10] * baby [baby@notlogged] has joined #minecrafthelp
#7344 [17:11] * BoyleafBuilds10 [BoyleafBuilds10@notlogged] has joined #minecrafthelp
#7345 [17:11] <urielsalis> baby, hi again bob
#7346 [17:11] * Joaby [Joaby@notlogged] has quit. (Client Quit)
#7347 [17:11] * jow [jow@notlogged] has joined #minecrafthelp
#7348 [17:11] <jow> pls help
#7349 [17:11] <urielsalis> jow, with?
#7350 [17:11] <urielsalis> jow, hi again joaby bywe
#7351 [17:11] <BoyleafBuilds10> my launcher wont let me play minecraft
#7352 [17:11] <urielsalis> btw*
#7353 [17:11] <urielsalis> BoyleafBuilds10, what happens when you try?
#7354 [17:11] <baby> it's the Internat Exception Java.lang.nullpointer exception
#7355 [17:12] <baby> i can't play
#7356 [17:12] <baby> severs
#7357 [17:12] * Vins8412 [Vins8412@notlogged] has joined #minecrafthelp
#7358 [17:12] <BoyleafBuilds10> it says "unable to save download en_au.lang"
#7359 [17:12] <urielsalis> ??> BoyleafBuilds10 av/bytefence
#7360 [17:12] <Absol> BoyleafBuilds10: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#7361 [17:12] * ronangel [ronangel@notlogged] has joined #minecrafthelp
#7362 [17:12] <jow> Hello, I have formatted my pc, please installed java and everything, but I installed a version but I can not play, launcher is giving error
#7363 [17:12] <urielsalis> baby, click your name, then logout and log back in
#7364 [17:12] * NickyPants [NickyPants@notlogged] has joined #minecrafthelp
#7365 [17:12] <urielsalis> jow, what error?
#7366 [17:12] * NickyPants [NickyPants@notlogged] has quit. (Client Quit)
#7367 [17:12] <ronangel> f}
#7368 [17:13] <jow> Just a moment
#7369 [17:13] * Ronzox [Ronzox@notlogged] has joined #minecrafthelp
#7370 [17:13] <jow> pls
#7371 [17:13] <ronangel> nesecito poner minecraf
#7372 [17:13] <baby> i can't join any sever
#7373 [17:13] * vanessa_13_18 [vanessa_13_18@notlogged] has joined #minecrafthelp
#7374 [17:13] <urielsalis> ??> ronangel lang/es
#7375 [17:14] <ronangel> hablas español
#7376 [17:14] <Absol> ronangel: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#7377 [17:14] * redko [redko@notlogged] has joined #minecrafthelp
#7378 [17:14] <urielsalis> baby, do what I just said
#7379 [17:14] <vanessa_13_18> hi
#7380 [17:14] <urielsalis> hi av
#7381 [17:14] <urielsalis> hi vanessa_13_18
#7382 [17:14] <baby> thx
#7383 [17:14] <Vins8412> Hello all, possible 1 information frensh for one girl friend?
#7384 [17:14] * baby [baby@notlogged] has quit. (Client Quit)
#7385 [17:14] <jow> Urielsalis http://prntscr.com/e7ka18
#7386 [17:15] <urielsalis> ??> jow mods
#7387 [17:15] <Absol> jow: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#7388 [17:15] * vanessa_13_18 [vanessa_13_18@notlogged] has quit. (Client Quit)
#7389 [17:15] <CallMeSeal> That worked, thanks all
#7390 [17:16] <jow> OptiFine 1.8.8 HD U G7 Resourcepack24Mod
#7391 [17:16] * kaled10 [kaled10@notlogged] has joined #minecrafthelp
#7392 [17:16] <urielsalis> jow, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#7393 [17:16] * kaled10 [kaled10@notlogged] has quit. (Client Quit)
#7394 [17:16] <Vins8412> please? possible helper me for one girls friend whit probleme whit version?
#7395 [17:16] * AbbiGrace [AbbiGrace@notlogged] has joined #minecrafthelp
#7396 [17:16] * CallMeSeal [CallMeSeal@notlogged] has quit. (Quit: Web client closed)
#7397 [17:17] <urielsalis> Vins8412, what problem?
#7398 [17:17] <Vins8412> you speaks little frensh?
#7399 [17:17] * pay [pay@notlogged] has quit. (Ping timeout: 180 seconds)
#7400 [17:17] <ronangel> Hello sir it can help me in how you can unload minecraf well because and install it but the same not let me in would help me
#7401 [17:17] * Ronzox [Ronzox@notlogged] has quit. (Client Quit)
#7402 [17:17] <urielsalis> ronangel, I didnt understood that
#7403 [17:18] * drake__ [drake__@notlogged] has quit. (Ping timeout: 180 seconds)
#7404 [17:18] * porkchop07 [porkchop07@notlogged] has quit. (Ping timeout: 180 seconds)
#7405 [17:18] <Vins8412> i am frensh and i have difficult for speaks inglish urielsalis, possible speaks frensh whit me?
#7406 [17:18] <jow> Okay, sorry, Ignorant.
#7407 [17:18] <ronangel> abso?¿
#7408 [17:18] * AbbiGrace [AbbiGrace@notlogged] has quit. (Client Quit)
#7409 [17:19] <urielsalis> Vins8412, I dont know french, use a translator
#7410 [17:19] <urielsalis> ??> Vins8412 lang/fr
#7411 [17:19] <Absol> Vins8412: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#7412 [17:19] * jow [jow@notlogged] has quit. (Quit: Web client closed)
#7413 [17:20] <ronangel> Someone can help me outrrrrrr
#7414 [17:20] <Vins8412> yes i fr? my problem is the probleme to my girl friend, the version is recent and the launsher is different
#7415 [17:20] <urielsalis> ronangel, with?
#7416 [17:21] <urielsalis> Vins8412, tell her to come here, we dont help by proxy
#7417 [17:21] * Dil8 [Dil8@notlogged] has joined #minecrafthelp
#7418 [17:22] <Vins8412> She cannot because she has to sleep
#7419 [17:22] <Vins8412> i have reverso for traduct
#7420 [17:22] * Dil8 [Dil8@notlogged] has quit. (Client Quit)
#7421 [17:22] <urielsalis> Vins8412, then tell her to come back tomorrow
#7422 [17:23] * jordiftcelo [jordiftcelo@notlogged] has joined #minecrafthelp
#7423 [17:23] <ronangel> And how do I play?
#7424 [17:23] * BoyleafBuilds10 [BoyleafBuilds10@notlogged] has quit. (Ping timeout: 180 seconds)
#7425 [17:24] <ronangel> vins8412?¿?¿'¿
#7426 [17:25] <Vins8412> Well roughly she(it) want to return on a thrower 1.6.11 but one finds nothing except dead link or bad link of pub(ad,advertising) for something else, and she cannot come because it not in step to walk(work) earlier, thus we really look for thrower's version of 1.6.11
#7427 [17:25] <ronangel> Help please sii
#7428 [17:26] <urielsalis> Vins8412, have you bought Minecraft?
#7429 [17:26] * jordiftcelo [jordiftcelo@notlogged] has quit. (Client Quit)
#7430 [17:26] <urielsalis> ronangel, with?
#7431 [17:26] <urielsalis> ronangel, with?
#7432 [17:26] * urielsalis [urielsalis@notlogged] has left #minecrafthelp
#7433 [17:26] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#7434 [17:26] * netfisherman [netfisherman@notlogged] has quit. (Ping timeout: 180 seconds)
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#7436 [17:27] <Vins8412> Yes I he is even bought to me but we cannot have that the last version and not the former(old)
#7437 [17:27] <ronangel> Please, help me, something.
#7438 [17:28] <urielsalis> ronangel, with what?
#7439 [17:28] <urielsalis> Vins8412, then why you are looking for 1.6.11?
#7440 [17:28] * AtjeKratje [AtjeKratje@notlogged] has joined #minecrafthelp
#7441 [17:29] * ENder [ENder@notlogged] has joined #minecrafthelp
#7442 [17:29] <AtjeKratje> it says No OpenGL context found in the current thread can someone help me?
#7443 [17:29] <urielsalis> AtjeKratje, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#7444 [17:29] <bubblepop_> i had some help now none
#7445 [17:29] <AtjeKratje> i did
#7446 [17:30] <AtjeKratje> and now?
#7447 [17:30] * bee [bee@notlogged] has joined #minecrafthelp
#7448 [17:30] <Vins8412> Because the last version is not of the whole simple to understand(include) for my friend, one in had to put 30 minutes so that she can play little 1.7.10 there vanilla, she(it) is not made of the whole there
#7449 [17:30] <ronangel> Help me I have a minecraf but when I get in I do not get into the game I am that somebody can help merrrrrrrrr
#7450 [17:30] <urielsalis> AtjeKratje, give us the link
#7451 [17:31] <AtjeKratje> http://paste.ubuntu.com/23977746
#7452 [17:31] <urielsalis> Vins8412, latest is 1.11.2
#7453 [17:31] <urielsalis> AtjeKratje, download the hotfix from thrower's
#7454 [17:31] <bee> I tried opening minecraft but it wont donload and i already bought it
#7455 [17:31] <urielsalis> AtjeKratje, download the hotfix from https://bugs.mojang.com/browse/MC-112780
#7456 [17:31] <bee> help?
#7457 [17:31] <urielsalis> bee, what happens when you try?
#7458 [17:31] * hoot47 [hoot47@notlogged] has joined #minecrafthelp
#7459 [17:31] <ronangel> vins8412 respondeeeeeeeeeeeeeeeeeeeeeeeeeeee
#7460 [17:32] <AtjeKratje> @urielsalis its downloading
#7461 [17:32] <bee> it just says error
#7462 [17:32] <Vins8412> The problem is the interface which she(it) does not understand(include) of the whole and even I which is tried to help him(it), I I even found myself disoriented, and yes 1.11.2
#7463 [17:33] * KirbyKid276 [KirbyKid276@notlogged] has joined #minecrafthelp
#7464 [17:33] <Vins8412> sorry y reponse fast via reverso.net
#7465 [17:33] <bee> Unable to save download. codecwav-20101023.jar Name: codecwav-20101023.jar URL: https://libraries.minecraft.net/com/paulscode/codecwav/20101023/codecwav-20101023.jar Error details: Attempting to move successful download to C:/Users\jamaa\AppData\Roaming\.minecraft\libraries\com/paulscode/codecwav/20101023/codecwav-20101023.jar The process cannot access the file because it is being used by another process Filename on disk: a5e1-18b8-a7
#7466 [17:33] <urielsalis> ??> bee tools/hjt
#7467 [17:33] <Absol> bee: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7468 [17:33] <Absol> bee: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7469 [17:34] * KirbyKid276 [KirbyKid276@notlogged] has quit. (Client Quit)
#7470 [17:35] * hoot47 [hoot47@notlogged] has quit. (Ping timeout: 180 seconds)
#7471 [17:35] * Fitpaotao [Fitpaotao@notlogged] has joined #minecrafthelp
#7472 [17:35] * AtjeKratje [AtjeKratje@notlogged] has quit. (Quit: Web client closed)
#7473 [17:35] * Fitpaotao [Fitpaotao@notlogged] has quit. (Client Quit)
#7474 [17:36] <Vins8412> Urielsalis, Ronange? your have not solution? :X :/
#7475 [17:37] <mattym> Vins8412, Does the new one work, or is there a problem with it?
#7476 [17:37] * AtjeKratje [AtjeKratje@notlogged] has joined #minecrafthelp
#7477 [17:37] <AtjeKratje> urielsalis it didnt work :/
#7478 [17:37] <mattym> AtjeKratje, ARe you sure you installed the hotfix?
#7479 [17:38] * ronangel [ronangel@notlogged] has quit. (Quit: Web client closed)
#7480 [17:38] <AtjeKratje> Yep 100%
#7481 [17:38] <AtjeKratje> where can i check it tho to be sure
#7482 [17:38] <mattym> AtjeKratje, Can you get a new dxdiag report, do you need the instructions again?
#7483 [17:38] <AtjeKratje> no ill do it
#7484 [17:38] <Vins8412> The interface of front was good and my friend is a lot there to accustom, she would want again this version for simplified because she(it) do not know the used and even I am a little lost
#7485 [17:39] <mattym> Vins8412, Its not possible sorry.
#7486 [17:39] <AtjeKratje> http://paste.ubuntu.com/23977812/ here is the link
#7487 [17:39] <mattym> ??> AtjeKratje win/reinst
#7488 [17:39] <Absol> AtjeKratje: You may need to reinstall the locally installed files that Minecraft puts into place.
#7489 [17:39] <Absol> AtjeKratje: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7490 [17:39] <mattym> AtjeKratje, Try the instructions from Absol
#7491 [17:40] <urielsalis> AtjeKratje, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#7492 [17:41] <Vins8412> According to you anybody shall not have an installeur 1.6.11 for her to tidy up somewhere? We are the worse than in end and it is my first time on this site, if ever you have I can given a link for the upload by restoring me the link after I can he given.. :/
#7493 [17:42] <mattym> Vins8412, No
#7494 [17:42] <Vins8412> For those who want to help me I and my friend in good time from me want you my e-mail address?
#7495 [17:43] * hoot47 [hoot47@notlogged] has joined #minecrafthelp
#7496 [17:44] <hoot47> it wont let me download it because of an error
#7497 [17:44] <mattym> hoot47, What is the exact error it shows you?
#7498 [17:45] * TINY3x [TINY3x@notlogged] has joined #minecrafthelp
#7499 [17:45] <TINY3x> Unable to locate the Java runtime
#7500 [17:45] <AtjeKratje> Absol
#7501 [17:45] <mattym> TINY3x, Can you tell use the full error you are getting.
#7502 [17:46] <mattym> AtjeKratje, What do you need?
#7503 [17:46] <AtjeKratje> Absol ur a legend
#7504 [17:46] <AtjeKratje> it worked
#7505 [17:46] <hoot47> the process cannot access the file because it is being used by another process
#7506 [17:46] <TINY3x> Error details: No such file or directory Filename on disk: java Path: /Users/kitchen2/Desktop/Minecraft.app/Contents/runtime/jre-x64/1.8.0_74/bin/java Exists: false
#7507 [17:46] <AtjeKratje> alright thx guys!
#7508 [17:46] <mattym> hoot47, Restart the PC then try starting the game again.
#7509 [17:46] <AtjeKratje> Cya
#7510 [17:46] <AtjeKratje> Cya
#7511 [17:46] * AtjeKratje [AtjeKratje@notlogged] has left #minecrafthelp
#7512 [17:46] <hoot47> we did
#7513 [17:46] * TINY3x [TINY3x@notlogged] has quit. (Client Quit)
#7514 [17:46] <Vins8412> Good and well seen that I find no help coming from the community I leaves(restarts) on another track(runway) in search of help(assistant), sorry to tell it to you I expected at least a track(runway) to know or look, goodbye and all the best.
#7515 [17:47] <hoot47> we did
#7516 [17:47] <mattym> hoot47, Are you sure?
#7517 [17:47] <hoot47> yes
#7518 [17:47] <mattym> hoot47, Download a new copy of the installer on minecraft.net/download
#7519 [17:48] <mattym> hoot47, Run it, and choose Install or Repair, whichever one it lets you
#7520 [17:48] <hoot47> ok
#7521 [17:49] * delmonico10 [delmonico10@notlogged] has joined #minecrafthelp
#7522 [17:49] * bubblepop_ [bubblepop_@notlogged] has quit. (Ping timeout: 180 seconds)
#7523 [17:49] * mhache [mhache@notlogged] has quit. (Quit: mhache)
#7524 [17:49] <hoot47> ok thank you, its working now
#7525 [17:50] * mhache_ [mhache_@notlogged] has quit. (Quit: Leaving)
#7526 [17:50] * Vins8412 [Vins8412@notlogged] has quit. (Ping timeout: 180 seconds)
#7527 [17:50] <delmonico10> meu mine esta baixado a versão mais recente e pede para baixar
#7528 [17:50] <mattym> ??> delmonico10 lang/pt
#7529 [17:50] <Absol> delmonico10: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#7533 [17:53] <pjl> my game wont let me use the latest snapshot what do i do
#7534 [17:54] <mattym> pjl, What happens when you try?
#7535 [17:54] <pjl> it says it couldnt dowlad some file
#7536 [17:54] <mattym> pjl, What is the file its currently saying?
#7537 [17:55] <pjl> it says cs_cz.lang
#7538 [17:55] <mattym> ??> pjl av/bytefence
#7539 [17:55] <Absol> pjl: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#7540 [17:56] <pjl> oh ok thanks
#7541 [17:56] * pjl [pjl@notlogged] has quit. (Client Quit)
#7542 [17:58] * pjl [pjl@notlogged] has joined #minecrafthelp
#7543 [18:01] * BrickREGTA [BrickREGTA@notlogged] has joined #minecrafthelp
#7544 [18:01] <pjl> i cant uninstall bytefence can you help me
#7545 [18:01] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#7546 [18:01] * Evan [Evan@notlogged] has joined #minecrafthelp
#7547 [18:02] <mattym> pjl, What do you mean cant?
#7548 [18:02] <Evan> Can someone help me with the new launcher?
#7549 [18:02] <pjl> it wont let me it says its not found
#7550 [18:02] <mattym> Evan, What problem are you having.
#7551 [18:02] * jsmith [jsmith@notlogged] has joined #minecrafthelp
#7552 [18:02] <mattym> pjl, Did you do the instructions that were in the link?>
#7553 [18:02] * mhache [mhache@notlogged] has quit. (Quit: Leaving)
#7554 [18:02] <pjl> yes
#7555 [18:02] <BrickREGTA> no
#7556 [18:03] * mhache_ [mhache_@notlogged] has joined #minecrafthelp
#7557 [18:03] <Evan> I need to change my Minecraft version, but I can't find the setting.
#7558 [18:03] * sSuperVenomZz [sSuperVenomZz@notlogged] has joined #minecrafthelp
#7559 [18:03] <jsmith> i forgot the email i used for my account
#7560 [18:03] <BrickREGTA> my minecraft is problem
#7561 [18:03] <sSuperVenomZz> Hi I need help
#7562 [18:03] <mattym> Evan, There should be a Launch Options, if you dont see it, hit the button to the right of the Minecraft logo
#7563 [18:03] <sSuperVenomZz> Hi I need help
#7564 [18:03] <mattym> pjl, Then you shouldnt be searching, you need to find and remove the program.
#7565 [18:03] <mattym> sSuperVenomZz, explain the problem.
#7566 [18:03] <BrickREGTA> i need help man
#7567 [18:04] <jsmith> I need help. why isnt this 1 on 1 help
#7568 [18:04] <mattym> jsmith, Do you know what emails it could have been?
#7569 [18:04] <Evan> i
#7570 [18:04] <Evan> whoops
#7571 [18:04] <Evan> I clicked on Launch Options, but it isn't there! I'm bad at finding things, though. :P
#7572 [18:04] <sSuperVenomZz> When I Buy Minecraft for the pc I put my credit card details and it Doesn't Work...
#7573 [18:04] <BrickREGTA> java.net.Connectexeption:timed out what is this ?
#7574 [18:05] <mattym> Evan, In launcher options, you need to make a new profile and set it to the version you want.
#7575 [18:05] <jsmith> something like jordanlsmith99@yahoo.com or jordanlsmith@yahoo.com or jojodoolar@gmail.com
#7576 [18:05] <mattym> ??> jsmith account/forgot-email
#7577 [18:05] <Absol> jsmith: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#7578 [18:05] <Evan> BrickREGTA: It means that it can't connect to the server 4 some reason.
#7579 [18:05] <sSuperVenomZz> When I Buy Minecraft for the pc I put my credit card details and it Doesn't Work...
#7580 [18:05] <mattym> jsmith, Use the page Absol linked, try all the emails, then look in the emails to see which gets a reply
#7581 [18:05] <Evan> Likely the server is offline
#7582 [18:05] <mattym> sSuperVenomZz, What error do you get?
#7583 [18:05] * jsmith [jsmith@notlogged] has quit. (Client Quit)
#7584 [18:06] <BrickREGTA> how to fix java.net.Connectexeption:timed out what is this ?
#7585 [18:06] <sSuperVenomZz> it says try Verify your credit card and come back
#7586 [18:06] <Evan> BrickREGTA: It means that it can't connect to the server 4 some reason.
#7587 [18:06] <Evan> Likely the server is offline
#7588 [18:06] * pjl [pjl@notlogged] has joined #minecrafthelp
#7589 [18:06] <Evan> I'm not a senior or anything, though.
#7590 [18:06] * Dwij [Dwij@notlogged] has joined #minecrafthelp
#7591 [18:06] <mattym> sSuperVenomZz, Are you using a regular credit card, or a pre-paid/gift card?
#7592 [18:06] <sSuperVenomZz> Regular Card
#7593 [18:06] <mattym> sSuperVenomZz, Was it issued in the country you are currently living in?
#7594 [18:06] <mattym> sSuperVenomZz, Was it issued in the country you are currently living in?
#7595 [18:07] * Dwij [Dwij@notlogged] has left #minecrafthelp
#7596 [18:07] <hoot47> I'm having the same problem it was working and now its not working anymore
#7597 [18:07] <Evan> So......................
#7598 [18:07] <BrickREGTA> NO, BECAUSE ALL ENTRY in gk Server can
#7599 [18:07] <sSuperVenomZz> no i tried to credit cards
#7600 [18:07] <Evan> Will someone keep helping me change my minecraft version in the NEW launcher?
#7601 [18:07] <mattym> sSuperVenomZz, Call the card providers and make sure they are not automatically blocking the transactions.
#7602 [18:07] <BrickREGTA> yes,evan
#7603 [18:07] <mattym> Evan, Do what i said
#7604 [18:07] * jeremy [jeremy@notlogged] has joined #minecrafthelp
#7605 [18:07] <Evan> you said to go to launch options and I did.
#7606 [18:07] <mattym> BrickREGTA, If you get that error, it means you are not able to make a connection to that server.
#7607 [18:07] <sSuperVenomZz> It works with every thing else
#7608 [18:08] <mattym> Evan, Yes, and in there make a new profile, where you can select the version you want.
#7609 [18:08] * jeremy [jeremy@notlogged] has quit. (Client Quit)
#7610 [18:08] <Evan> oh.
#7611 [18:08] <mattym> sSuperVenomZz, You need to call the provider to check if thats the error you are getting.
#7612 [18:08] * BrickREGTA [BrickREGTA@notlogged] has quit. (Quit: Web client closed)
#7613 [18:08] <sSuperVenomZz> ok
#7614 [18:08] <pjl> my computer says i already uninstalled bytefence but i didnt
#7615 [18:08] <sSuperVenomZz> ill try tomorrow and see if it works
#7616 [18:08] <mattym> hoot47, Whats the error currently saying
#7617 [18:08] <mattym> ??> pjl tools/hjt
#7618 [18:09] <Absol> pjl: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7619 [18:09] <Absol> pjl: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7620 [18:09] <hoot47> Its saying the same thing
#7621 [18:09] <Evan> Thanks.
#7622 [18:09] <mattym> hoot47, Like I said before, try restarting the computer. Its the best way to clear that error
#7623 [18:09] <pjl> ok
#7624 [18:09] <hoot47> ok i will try
#7625 [18:09] * Evan [Evan@notlogged] has quit. (Quit: Web client closed)
#7626 [18:09] * ecoSpy [ecoSpy@notlogged] has joined #minecrafthelp
#7627 [18:10] * Bradnno [Bradnno@notlogged] has joined #minecrafthelp
#7628 [18:10] * Evan [Evan@notlogged] has joined #minecrafthelp
#7629 [18:10] <ecoSpy> Unable to access file. URL: https://launcher.mojang.com/mc/game/1.11.2/client/db5aa600f0b0bf508aaf579509b345c4e34087be/client.jar Filename on disk: 1.11.2.jar Path: /Users/jiggyjames/Library/Application Support/minecraft/versions/1.11.2/1.11.2.jar Exists: directory
#7630 [18:10] <Evan> mattym: I'm back. Mods don't launch even though i'm on the forge profile.
#7631 [18:11] <mattym> ??> Evan mods
#7632 [18:11] <Absol> Evan: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#7633 [18:11] <Evan> Evan Mods What?????
#7634 [18:11] * ecoSpy [ecoSpy@notlogged] has quit. (Client Quit)
#7635 [18:11] <pjl> http://paste.ubuntu.com/23977981/
#7636 [18:11] <mattym> Evan, Read what Absol wrote
#7637 [18:11] <mattym> pjl, It still shows bytefecne installed
#7638 [18:11] <mattym> ??> pjl av/bytefence
#7639 [18:11] * Alex_ [Alex_@notlogged] has joined #minecrafthelp
#7640 [18:11] <Absol> pjl: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#7641 [18:11] * Evan [Evan@notlogged] has quit. (Client Quit)
#7642 [18:11] <Alex_> a
#7643 [18:12] * sSuperVenomZz [sSuperVenomZz@notlogged] has quit. (Ping timeout: 180 seconds)
#7644 [18:12] <mattym> pjl, Make sure you follow the directions in the link Absol wrote to you
#7645 [18:13] * hoot47 [hoot47@notlogged] has quit. (Ping timeout: 180 seconds)
#7646 [18:13] <pjl> its not there anymore
#7647 [18:13] * Zombu [Zombu@notlogged] has joined #minecrafthelp
#7648 [18:13] * CheshireCat620 [CheshireCat620@notlogged] has joined #minecrafthelp
#7649 [18:13] <CheshireCat620> hello
#7650 [18:13] <Zombu> hi
#7651 [18:13] <mattym> pjl, Restart the PC, then check it again. The report shows its still active.
#7652 [18:13] * bee [bee@notlogged] has quit. (Quit: Web client closed)
#7653 [18:13] <CheshireCat620> can someone help me with my minecraft launching?
#7654 [18:13] <Bradnno> My game keeps crashing and giving me the error code of Unable to instantiate org.fusesource.jansi.WindowsAnsiOutputStream
#7655 [18:13] <mattym> CheshireCat620, Whats the problem?
#7656 [18:14] <mattym> Bradnno, Is that all it says?
#7657 [18:14] <Zombu> it does the SAME FOR ME
#7658 [18:14] <Zombu> sorry caps
#7659 [18:14] <CheshireCat620> when i go to load minecraft 10.2 it crashes with no explanatipn how can I fix this?
#7660 [18:14] <Bradnno> I have a whole list
#7661 [18:14] <Zombu> idk
#7662 [18:14] <mattym> ??> CheshireCat620 launcher/new/log
#7663 [18:14] <Absol> CheshireCat620: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#7664 [18:14] <mattym> ??> Bradnno paste
#7665 [18:14] <Absol> Bradnno: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#7666 [18:14] <CheshireCat620> okay brb
#7667 [18:14] <mattym> Bradnno, Copy it to the site Absol gave
#7668 [18:14] <Zombu> evrry time i try to launch 1.11.2 it says there is an error
#7669 [18:14] <mattym> Zombu, What is the exact error message?
#7670 [18:15] * salteetiger101 [salteetiger101@notlogged] has joined #minecrafthelp
#7671 [18:15] * lolito789 [lolito789@notlogged] has joined #minecrafthelp
#7672 [18:15] <Zombu> unable to save download realms-1.11.2 jag
#7673 [18:15] <mattym> ??> Zombu tools/hjt
#7674 [18:15] <Absol> Zombu: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7675 [18:15] <Absol> Zombu: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7676 [18:15] * lolito789 [lolito789@notlogged] has quit. (Client Quit)
#7677 [18:15] <Zombu> what?
#7678 [18:16] <Bradnno> Here you go http://paste.ubuntu.com/23978010/
#7679 [18:16] <mattym> Zombu, Read the instructions Absol wrote to you
#7680 [18:16] <mattym> ??> Bradnno mods
#7681 [18:16] <Absol> Bradnno: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#7682 [18:16] * pjl [pjl@notlogged] has quit. (Ping timeout: 180 seconds)
#7683 [18:16] <Zombu> i dont understand any of that
#7684 [18:16] <mattym> Zombu, Read it again
#7685 [18:16] <Bradnno> So that means you don't do mods?
#7686 [18:17] * pjl [pjl@notlogged] has joined #minecrafthelp
#7687 [18:17] <Zombu> i cant even get in the program so how can i run it
#7688 [18:17] <mattym> Bradnno, Right
#7689 [18:17] <Bradnno> Ight then
#7690 [18:17] <mattym> Zombu, Read the rest of what Absol wrote, its not talking about minecrarft
#7691 [18:17] <Bradnno> can you help with my vanilla not running?
#7692 [18:17] * Ryan [Ryan@notlogged] has joined #minecrafthelp
#7693 [18:17] * hoot47 [hoot47@notlogged] has joined #minecrafthelp
#7694 [18:17] <mattym> Bradnno, Can you get a vanilla log?
#7695 [18:17] <Bradnno> Let me see
#7696 [18:18] <Zombu> ok ill try
#7697 [18:18] * Ryan is now known as Guest3091
#7698 [18:18] <Alex_> anyone know why whenever i try to use pandora b8 it crashes on the mojang screen?
#7699 [18:18] <mattym> Alex_, What?
#7700 [18:18] <Alex_> read it
#7701 [18:19] <mattym> Alex_, Use the real launcher, we dont support hacked clients.
#7702 [18:19] <CheshireCat620> http://paste.ubuntu.com/23978034/plain/
#7703 [18:19] <Alex_> i am using the real launcher
#7704 [18:19] <CheshireCat620> these are my logs
#7705 [18:19] <mattym> Alex_, You just said you werent
#7706 [18:19] <Alex_> pandora b8 is a version
#7707 [18:19] <mattym> CheshireCat620, It only happens when you enter the server?
#7708 [18:19] <hoot47> I restarted my computer and its still not working
#7709 [18:19] <Bradnno> Alright this is all i got http://paste.ubuntu.com/23978042/
#7710 [18:19] <CheshireCat620> yeah
#7711 [18:20] <mattym> Alex_, Not one we support, and not official
#7712 [18:20] <mattym> CheshireCat620, Can you get me the same log if you try to enter a single player world
#7713 [18:20] <CheshireCat620> yeah brb
#7714 [18:20] <mattym> hoot47, It still says the process it being used?
#7715 [18:20] * pjl [pjl@notlogged] has quit. (Ping timeout: 180 seconds)
#7716 [18:20] <mattym> ??> Bradnno launcher/log
#7717 [18:20] <Absol> Bradnno: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#7718 [18:20] <Absol> Bradnno: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#7719 [18:20] <hoot47> yes
#7720 [18:20] <mattym> hoot47, Yeah, it shouldnt do that after a restart.
#7721 [18:21] * Guest3091 [Guest3091@notlogged] has quit. (Ping timeout: 180 seconds)
#7722 [18:21] * connorXmadsYT [connorXmadsYT@notlogged] has joined #minecrafthelp
#7723 [18:21] * Alex_ [Alex_@notlogged] has quit. (Quit: Web client closed)
#7724 [18:21] <mattym> hoot47, Are you sure its still saying the exact same error?
#7725 [18:21] <hoot47> yea ived checked every time
#7726 [18:21] <connorXmadsYT> HEY
#7727 [18:21] * Krunchy03 [Krunchy03@notlogged] has joined #minecrafthelp
#7728 [18:22] * Krunchy03 [Krunchy03@notlogged] has quit. (Client Quit)
#7729 [18:22] * lolito789 [lolito789@notlogged] has joined #minecrafthelp
#7730 [18:22] * mhache_ [mhache_@notlogged] has quit. (Quit: Leaving)
#7731 [18:22] <connorXmadsYT> can anyone help with badly compressed pocket
#7732 [18:22] <Bradnno> Will this do? http://paste.ubuntu.com/23978055/
#7733 [18:22] * mhache_ [mhache_@notlogged] has joined #minecrafthelp
#7734 [18:22] <mattym> connorXmadsYT, Whats the exact error you get?
#7735 [18:22] <mattym> Bradnno, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#7736 [18:22] <Bradnno> Okay thankyou
#7737 [18:23] <connorXmadsYT> mattym can i pm u
#7738 [18:23] <connorXmadsYT> mattym can i pm u
#7739 [18:23] * salteetiger101 [salteetiger101@notlogged] has left #minecrafthelp
#7740 [18:23] <mattym> connorXmadsYT, No
#7741 [18:23] <CheshireCat620> http://paste.ubuntu.com/23978064/plain/
#7742 [18:23] <Zombu> well it didnt work it kept crashing
#7743 [18:23] <CheshireCat620> my new log for single worl
#7744 [18:23] <mattym> Zombu, What do you mean?
#7745 [18:23] <connorXmadsYT> how could i paste this
#7746 [18:23] <mattym> CheshireCat620, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#7747 [18:24] <Zombu> the program kept crashing
#7748 [18:24] <mattym> connorXmadsYT, Is the error only on one server?
#7749 [18:24] * IamDanPvP [IamDanPvP@notlogged] has joined #minecrafthelp
#7750 [18:24] <mattym> Zombu, What did it say?
#7751 [18:24] <connorXmadsYT> no all and it cmes up with all diffrent errors
#7752 [18:24] * samuel [samuel@notlogged] has joined #minecrafthelp
#7753 [18:24] <Zombu> it didnt say anything it just crashed
#7754 [18:25] <mattym> connorXmadsYT, What does it say if you try to connect to this server in minecraft: mctest.ae97.net
#7755 [18:25] * samuel [samuel@notlogged] has quit. (Client Quit)
#7756 [18:25] <mattym> Zombu, Well can you download it again and try again.
#7757 [18:25] <connorXmadsYT> ok hold on
#7758 [18:25] <CheshireCat620> i turned vbo off now what?
#7759 [18:26] <mattym> CheshireCat620, Try loading a world or server again
#7760 [18:26] * IamDanPvP [IamDanPvP@notlogged] has quit. (Client Quit)
#7761 [18:26] <Zombu> i cant get to the menu, it wont let me launch minecraft at all
#7762 [18:26] * Smiite [Smiite@notlogged] has joined #minecrafthelp
#7763 [18:27] <mattym> Zombu, For the second time now, the instructions are not to be done in minecraft, read ALL of what Absol is about to write to you
#7764 [18:27] <mattym> ??> Zombu tools/hjt
#7765 [18:27] <Absol> Zombu: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7766 [18:27] <Absol> Zombu: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7767 [18:27] <CheshireCat620> IT WORKED! Thanks so much will mesage back if something happens!
#7768 [18:27] * OrangeFish11 [OrangeFish11@notlogged] has joined #minecrafthelp
#7769 [18:27] <OrangeFish11> hello
#7770 [18:27] <OrangeFish11> When i press play on the minecraft launcher it says, Unable to save download. es_es.lang
#7771 [18:28] <mattym> ??> OrangeFish11 av/bytefence
#7772 [18:28] <Absol> OrangeFish11: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#7773 [18:28] <Zombu> i dont under stand what that means, i dont see an i accept on my screen
#7774 [18:28] * connorXmadsYT [connorXmadsYT@notlogged] has quit. (Ping timeout: 180 seconds)
#7775 [18:28] <mattym> Zombu, Read the first part of the instructions that you are skipping
#7776 [18:29] <Zombu> im not skipping anything
#7777 [18:29] * connorXmadsYT [connorXmadsYT@notlogged] has joined #minecrafthelp
#7778 [18:29] <connorXmadsYT> hey am back whats the ip
#7779 [18:29] <mattym> Zombu, You need to download the program that was linked, in the part you are skipping
#7780 [18:29] * Smiite [Smiite@notlogged] has quit. (Client Quit)
#7781 [18:29] * lolito789 [lolito789@notlogged] has quit. (Ping timeout: 180 seconds)
#7782 [18:29] <mattym> connorXmadsYT, What does it say if you try to connect to this server in minecraft: mctest.ae97.net
#7783 [18:29] <OrangeFish11> It keeps saying Unable to save download. es_es.lang
#7784 [18:29] <mattym> ??> OrangeFish11 av/bytefence
#7785 [18:29] <Absol> OrangeFish11: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#7786 [18:30] <OrangeFish11> Where do i uninstall it
#7787 [18:30] * jafeth18 [jafeth18@notlogged] has joined #minecrafthelp
#7788 [18:30] <mattym> OrangeFish11, Read the info in the link
#7789 [18:30] * jafeth18 [jafeth18@notlogged] has quit. (Client Quit)
#7790 [18:30] <connorXmadsYT> i am on 1.8.9
#7791 [18:31] <hoot47> b];
#7792 [18:31] <mattym> connorXmadsYT, Then try with the correct version
#7793 [18:31] <connorXmadsYT> i play on 1.8.9 and when i try to download the latest version it told me to come here
#7794 [18:31] * Pandacorn907 [Pandacorn907@notlogged] has joined #minecrafthelp
#7795 [18:32] <Zombu> ok i think i fixed it
#7796 [18:32] * Bradnno [Bradnno@notlogged] has quit. (Ping timeout: 180 seconds)
#7797 [18:32] <Zombu> nvm
#7798 [18:32] <Pandacorn907> it says i am missing a modified thing for minecraft :( i cant play
#7799 [18:33] <connorXmadsYT> mattym
#7800 [18:33] <mattym> Pandacorn907, What does it say exactly?
#7801 [18:33] <connorXmadsYT> i play on 1.8.9 and when i try to download the latest version it told me to come here
#7802 [18:33] <mattym> connorXmadsYT, What happens when you try to use it?
#7803 [18:33] <Pandacorn907> its not a modified version of minecraft
#7804 [18:34] <mattym> Pandacorn907, What error are you getting, and where?
#7805 [18:34] <connorXmadsYT> minecraft stops working
#7806 [18:34] <Pandacorn907> org.lwjgl.LWJGLException: Pixel format not accelerated
#7807 [18:34] <mattym> connorXmadsYT, What exactly happens, what info does it give you
#7808 [18:34] <Pandacorn907> it dosent say where
#7809 [18:35] <mattym> ??> Pandacorn907 win/dxdiag
#7810 [18:35] * netfisherman [netfisherman@notlogged] has joined #minecrafthelp
#7811 [18:35] <Absol> Pandacorn907: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#7812 [18:35] <netfisherman> Can someone help me from before?
#7813 [18:35] <connorXmadsYT> its says minecraft launcher has stopped working when i try to download it
#7814 [18:35] <netfisherman> can someone help me?
#7815 [18:36] <mattym> netfisherman, Get the log from 1.11.2 like you were asked
#7816 [18:36] * Mousie183 [Mousie183@notlogged] has joined #minecrafthelp
#7817 [18:36] <netfisherman> ok
#7818 [18:36] <Zombu> bye
#7819 [18:36] * Zombu [Zombu@notlogged] has quit. (Quit: Web client closed)
#7820 [18:36] <Mousie183> what happens when it wont let you update to the newest update?
#7821 [18:37] <mattym> connorXmadsYT, Well the error you are getting is generally a server sided issue, so can you try a server you have never used before to see what it says?
#7822 [18:37] <mattym> Mousie183, What happens when you try?
#7823 [18:37] <netfisherman> http://paste.ubuntu.com/23978139/
#7824 [18:37] <connorXmadsYT> ok
#7825 [18:37] <Mousie183> it just says login fail
#7826 [18:37] * Meg10903 [Meg10903@notlogged] has joined #minecrafthelp
#7827 [18:37] <mattym> netfisherman, And thats the log it shows after you hit play right?
#7828 [18:37] <mattym> Mousie183, Whats the exact message?
#7829 [18:37] * Bubbles777 [Bubbles777@notlogged] has joined #minecrafthelp
#7830 [18:38] <netfisherman> I clicked the play button and the mojang thing popped up then the log thing
#7831 [18:38] * afde [afde@notlogged] has joined #minecrafthelp
#7832 [18:38] <Meg10903> Hey, so I bought some add ones for my PS4 minecraft, they show as bought but won't unlock.
#7833 [18:38] * hoot47 [hoot47@notlogged] has quit. (Ping timeout: 180 seconds)
#7834 [18:38] * afde [afde@notlogged] has quit. (Client Quit)
#7835 [18:38] <Mousie183> yeah and its unable to save download
#7836 [18:38] <mattym> netfisherman, Make sure you close the game window and launcher, then follow the directions below from Absol exactly
#7837 [18:38] <connorXmadsYT> still says the same
#7838 [18:38] <mattym> ??> netfisherman win/reinst
#7839 [18:38] <Absol> netfisherman: You may need to reinstall the locally installed files that Minecraft puts into place.
#7840 [18:38] <Absol> netfisherman: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7841 [18:39] <mattym> ??> Mousie183 av/bytefence
#7842 [18:39] <Absol> Mousie183: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#7843 [18:39] <Meg10903> They keep showing as trail
#7844 [18:39] * Goenji [Goenji@notlogged] has joined #minecrafthelp
#7845 [18:39] <Mousie183> kk thx
#7846 [18:39] * Mousie183 [Mousie183@notlogged] has quit. (Client Quit)
#7847 [18:39] <mattym> ??> connorXmadsYT tools/hjt
#7848 [18:39] * Bubbles777 [Bubbles777@notlogged] has quit. (Client Quit)
#7849 [18:39] <Absol> connorXmadsYT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7850 [18:39] <Absol> connorXmadsYT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7851 [18:40] <Meg10903> Can anyone help me. I can't call PlayStation until Monday
#7852 [18:40] <mattym> Meg10903, We cant help with the console edition stuff here, you would need to contact PSN support about that.
#7853 [18:40] <connorXmadsYT> how?
#7854 [18:40] <Meg10903> I can't until Monday, any suggestions
#7855 [18:40] <mattym> Meg10903, No, if its a purchase issue only they can deal with it
#7856 [18:41] <netfisherman> I deleted everything except th saves
#7857 [18:41] <netfisherman> now what
#7858 [18:41] <mattym> connorXmadsYT, Read ALL of what Absol said, there is more than one line
#7859 [18:41] <mattym> netfisherman, Try starting the game again
#7860 [18:41] <mattym> netfisherman, If it still does the same thing, change the settings again and get me a new log
#7861 [18:41] <Meg10903> Is it a purchase issue. Every thing shows it's bought, it just won't unlock
#7862 [18:42] <mattym> Meg10903, Yes, regardless ive already said, we cant help with that.
#7863 [18:42] <Meg10903> Ok
#7864 [18:42] * Meg10903 [Meg10903@notlogged] has quit. (Client Quit)
#7865 [18:42] * Goenji [Goenji@notlogged] has quit. (Ping timeout: 180 seconds)
#7866 [18:42] * Pandacorn907 [Pandacorn907@notlogged] has quit. (Quit: Web client closed)
#7867 [18:44] * Pandacorn907 [Pandacorn907@notlogged] has joined #minecrafthelp
#7868 [18:45] <Pandacorn907> i went to the website..... it still doesnt work
#7869 [18:45] <connorXmadsYT> how do i send thius to u
#7870 [18:45] <mattym> Pandacorn907, Wasnt supposed to make it, if you read the instructions it has you make a link/url you need to give us.
#7871 [18:45] <mattym> connorXmadsYT, Do all the instructions, get the link/url to the page it has you make
#7872 [18:46] <connorXmadsYT> link?
#7873 [18:46] <Pandacorn907> ohhhh
#7874 [18:46] <mattym> connorXmadsYT, Read all the instructions and you will know
#7875 [18:47] <connorXmadsYT> can u send again]
#7876 [18:47] <mattym> ??> connorXmadsYT tools/hjt
#7877 [18:47] <Absol> connorXmadsYT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7878 [18:47] <Absol> connorXmadsYT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7879 [18:47] <Pandacorn907> http://paste.ubuntu.com/23978184/ heres the link
#7880 [18:48] <mattym> Pandacorn907, You need to copy the full report and get a new link to it.
#7881 [18:48] * ryan [ryan@notlogged] has joined #minecrafthelp
#7882 [18:48] <ryan> i need help
#7883 [18:49] * ryan [ryan@notlogged] has quit. (Client Quit)
#7884 [18:49] <connorXmadsYT> http://paste.ubuntu.com/23978188/
#7885 [18:50] * XxNaserxX [XxNaserxX@notlogged] has joined #minecrafthelp
#7886 [18:50] <Pandacorn907> oh sorry here http://paste.ubuntu.com/23978191/
#7887 [18:50] <mattym> ??> connorXmadsYT av/bytefence
#7888 [18:50] <Absol> connorXmadsYT: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#7889 [18:50] * Braedan [Braedan@notlogged] has joined #minecrafthelp
#7890 [18:50] <mattym> Pandacorn907, Ok one moment
#7891 [18:50] <Pandacorn907> ok
#7892 [18:51] * nayme_YT [nayme_YT@notlogged] has joined #minecrafthelp
#7893 [18:51] * jtdark [jtdark@notlogged] has joined #minecrafthelp
#7894 [18:51] <Braedan> My game immediately crashes upon hitting the play button
#7895 [18:51] <Braedan> My game immediately crashes upon hitting the play button
#7896 [18:51] * nayme_YT [nayme_YT@notlogged] has left #minecrafthelp
#7897 [18:51] <Braedan> I have tried re-downloading both Minecraft and Java
#7898 [18:51] <mattym> Pandacorn907, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/26229
#7899 [18:51] <mattym> Braedan, Do you know your current launcher version?
#7900 [18:52] <Braedan> I do not4
#7901 [18:52] <Braedan> wait, it is 2.0.806
#7902 [18:52] <connorXmadsYT> there deleted it
#7903 [18:52] <mattym> ??> Braedan launcher/new/log
#7904 [18:52] <Pandacorn907> thank you soooo much
#7905 [18:52] <Absol> Braedan: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#7906 [18:53] <mattym> connorXmadsYT, Try the game again, try updating again as well
#7907 [18:53] * XxNaserxX [XxNaserxX@notlogged] has quit. (Ping timeout: 180 seconds)
#7908 [18:53] <connorXmadsYT> no says this
#7909 [18:54] * Alec [Alec@notlogged] has joined #minecrafthelp
#7910 [18:54] <jtdark> i got the Java(TM) Platform SE binary problem also i tried few time watching the youtube but the result is the same
#7911 [18:54] <Braedan> I followed the instructions in the imgur link
#7912 [18:55] <mattym> Braedan, Get me the link/url it has you make
#7913 [18:55] <mattym> jtdark, When does that error show up?
#7914 [18:55] * Alec [Alec@notlogged] has quit. (Client Quit)
#7915 [18:55] <Braedan> http://paste.ubuntu.com/23978209/
#7916 [18:55] * Alec [Alec@notlogged] has joined #minecrafthelp
#7917 [18:55] <mattym> Braedan, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#7918 [18:56] <jtdark> there only show ( Java(TM) Platform SE binary has stopped working) that's all
#7919 [18:56] <Braedan> Thanks so much. I would've never figured that out on my own
#7920 [18:56] * partyrocker02789 [partyrocker02789@notlogged] has joined #minecrafthelp
#7921 [18:56] <Braedan> trying it now
#7922 [18:56] <mattym> jtdark, When does it happen, what did you do right before that showed up
#7923 [18:56] <connorXmadsYT> http://paste.ubuntu.com/23978220/
#7924 [18:57] <partyrocker02789> my 1.11.2 wont work
#7925 [18:57] * Rimgelair [Rimgelair@notlogged] has joined #minecrafthelp
#7926 [18:57] <mattym> partyrocker02789, What happens when you try?
#7927 [18:57] * jef [jef@notlogged] has joined #minecrafthelp
#7928 [18:57] <mattym> connorXmadsYT, Did you remove the program?
#7929 [18:57] <partyrocker02789> it says error
#7930 [18:57] <mattym> partyrocker02789, What error?
#7931 [18:57] <connorXmadsYT> yes
#7932 [18:57] <mattym> ??> connorXmadsYT win/reinst
#7933 [18:57] <Absol> connorXmadsYT: You may need to reinstall the locally installed files that Minecraft puts into place.
#7934 [18:57] <Absol> connorXmadsYT: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#7935 [18:57] <partyrocker02789> i dont know it just says error :(
#7936 [18:57] <jef> unable to save 1.8jav anyone ?
#7937 [18:58] <mattym> ??> jef tools/hjt
#7938 [18:58] * Pandacorn907 [Pandacorn907@notlogged] has quit. (Ping timeout: 180 seconds)
#7939 [18:58] <Absol> jef: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#7940 [18:58] <Absol> jef: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#7941 [18:58] * surfinbird522 [surfinbird522@notlogged] has joined #minecrafthelp
#7942 [18:58] <jef> unable to save 1.8jav anyone
#7943 [18:59] <mattym> jef, Read the info that was just told to you by Absol
#7944 [18:59] * UndyingGoat [UndyingGoat@notlogged] has joined #minecrafthelp
#7945 [18:59] <partyrocker02789> it says Unable to save download. fr_ca.lang
#7946 [18:59] <mattym> ??> partyrocker02789 av/bytefence
#7947 [18:59] <Absol> partyrocker02789: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#7948 [18:59] <jtdark> After i bought the game i downloaded the game and finish the version updated then crash the game before get in.
#7949 [19:00] * Pat5765TV [Pat5765TV@notlogged] has joined #minecrafthelp
#7950 [19:00] <mattym> ??> jtdark launcher/new/log
#7951 [19:00] <Pat5765TV> hi
#7952 [19:00] <Absol> jtdark: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#7953 [19:00] <Pat5765TV> i need help with my pass
#7954 [19:00] * CorndogCrusader [CorndogCrusader@notlogged] has joined #minecrafthelp
#7955 [19:00] <mattym> Pat5765TV, Whats the problem?
#7956 [19:00] <Pat5765TV> i reset it
#7957 [19:00] * surfinbird522 [surfinbird522@notlogged] has quit. (Client Quit)
#7958 [19:00] <CorndogCrusader> I got an error for MC...
#7959 [19:00] <UndyingGoat> It says this wharn i try to open the launch to game "Unable to save download. af_za.lang" how do i fix this
#7960 [19:00] <Pat5765TV> and it wont enter as right
#7961 [19:00] <netfisherman> Hey
#7962 [19:00] <netfisherman> im back
#7963 [19:00] <CorndogCrusader> It says "Unable to save download. es_es.lang"
#7964 [19:00] <Pat5765TV> why
#7965 [19:00] <netfisherman> mattym you still here?
#7966 [19:00] <UndyingGoat> yes
#7967 [19:01] <mattym> ??> Pat5765TV login/throttle
#7968 [19:01] <Absol> Pat5765TV: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#7969 [19:01] <Absol> Pat5765TV: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#7970 [19:01] <Pat5765TV> ?
#7971 [19:01] <mattym> ??> CorndogCrusader av/bytefence
#7972 [19:01] <Absol> CorndogCrusader: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#7973 [19:01] <CorndogCrusader> ?
#7974 [19:01] <mattym> UndyingGoat, Do the same ^
#7975 [19:01] * jef [jef@notlogged] has quit. (Client Quit)
#7976 [19:01] <netfisherman> Mattym I have that link for the 1.11.2
#7977 [19:01] <mattym> CorndogCrusader, Read what Absol said and see the link
#7978 [19:01] <Pat5765TV> absol no offense but it make no sence
#7979 [19:01] * Retrogade_Moon [Retrogade_Moon@notlogged] has joined #minecrafthelp
#7980 [19:01] <mattym> netfisherman, Post it here
#7981 [19:01] <netfisherman> http://paste.ubuntu.com/23978139/
#7982 [19:01] <CorndogCrusader> I'm trying to use mods.
#7983 [19:02] <mattym> Pat5765TV, Your locked out read the instructions and what to do.
#7984 [19:02] * hampro613 [hampro613@notlogged] has joined #minecrafthelp
#7985 [19:02] <mattym> CorndogCrusader, We dont help with mods
#7986 [19:02] * trump [trump@notlogged] has joined #minecrafthelp
#7987 [19:02] <trump> Unable to save download. client-1.7.xml
#7988 [19:02] <Pat5765TV> what instructions
#7989 [19:02] <mattym> ??> CorndogCrusader win/dxdiag
#7990 [19:02] <Absol> CorndogCrusader: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#7991 [19:02] <mattym> trump, Do the instructions you were told twice
#7992 [19:02] <jtdark> here http://paste.ubuntu.com/23978235/
#7993 [19:02] <mattym> jtdark, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#7994 [19:02] <CorndogCrusader> I am.
#7995 [19:02] <hampro613> unable to save download. pl_PL.Lang
#7996 [19:02] <Pat5765TV> plz instructions
#7997 [19:02] <mattym> oops
#7998 [19:02] <trump> Unable to save download. client-1.7.xml
#7999 [19:03] <trump> Unable to save download. client-1.7.xml
#8000 [19:03] <trump> Unable to save download. client-1.7.xml
#8001 [19:03] <trump> Unable to save download. client-1.7.xml
#8002 [19:03] * Absol kicked trump from #minecrafthelp (Reason: rump :Stop spamming)
#8003 [19:03] <mattym> ??> netfisherman win/dxdiag
#8004 [19:03] <Absol> netfisherman: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#8005 [19:03] <Pat5765TV> absol can i get instructions?
#8006 [19:03] <mattym> CorndogCrusader, We dont help with mods, if you get the error you said you got, do what Absol told you to do
#8007 [19:03] <CorndogCrusader> I know, I'm doing that now.
#8008 [19:03] <mattym> ??> Pat5765TV login/throttle
#8009 [19:03] <Absol> Pat5765TV: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#8010 [19:03] <Absol> Pat5765TV: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#8011 [19:03] <Retrogade_Moon> So I have been trying to play mine craft but when I start the launcher it goes to white screen with nothing on it
#8012 [19:03] * fuckinghelp [fuckinghelp@notlogged] has joined #minecrafthelp
#8013 [19:03] * Absol kicked fuckinghelp from #minecrafthelp (Reason: uckinghelp :Keep it civilized, you are just a human being)
#8014 [19:03] <Pat5765TV> what does login/throttle mean?
#8015 [19:04] <mattym> Retrogade_Moon, Download a clean copy of the installer from minecraft.net/download
#8016 [19:04] <mattym> Pat5765TV, Read what Absol said under it
#8017 [19:04] <Retrogade_Moon> I have multiple times
#8018 [19:04] <jtdark> i'm doing it right now i will report when i finish
#8019 [19:04] <mattym> Retrogade_Moon, Run it and choose to Install or Repair, whichever it lets you choose
#8020 [19:04] * CorndogCrusader [CorndogCrusader@notlogged] has quit. (Client Quit)
#8021 [19:04] <connorXmadsYT> i dont have anything called directory
#8022 [19:04] <Pat5765TV> is there any faster way?
#8023 [19:04] * Bae_Tiger [Bae_Tiger@notlogged] has joined #minecrafthelp
#8024 [19:04] <mattym> connorXmadsYT, Directory means folder
#8025 [19:04] <Retrogade_Moon> I have done that as well but when it opens it goes back to white screen
#8026 [19:04] <mattym> Pat5765TV, No
#8027 [19:04] <Pat5765TV> im getting raided apperantly
#8028 [19:05] <hampro613> ------------------
#8029 [19:05] * jack [jack@notlogged] has joined #minecrafthelp
#8030 [19:05] <connorXmadsYT> so elete everything apart from foldrs
#8031 [19:05] <connorXmadsYT> folders
#8032 [19:05] <jack> Unable to save download. client-1.7.xml
#8033 [19:05] <Pat5765TV> Ok thanks for the help
#8034 [19:05] * Bae_Tiger [Bae_Tiger@notlogged] has quit. (Client Quit)
#8035 [19:05] <urielsalis> jack, hi trump
#8036 [19:05] * jack is now known as Guest60291
#8037 [19:05] <Pat5765TV> much better than last time
#8038 [19:05] <mattym> ??> hampro613 av/bytefence
#8039 [19:05] <Absol> hampro613: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8040 [19:05] <mattym> Guest60291, Do what Absol just said
#8041 [19:05] <Pat5765TV> u guys are epic bye
#8042 [19:05] <mattym> Guest60291, That is the fix you need.
#8043 [19:05] <Retrogade_Moon> mattym it went back to white screen
#8044 [19:06] <mattym> ??> Retrogade_Moon win/reinst
#8045 [19:06] <Absol> Retrogade_Moon: You may need to reinstall the locally installed files that Minecraft puts into place.
#8046 [19:06] <Absol> Retrogade_Moon: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#8047 [19:06] <mattym> connorXmadsYT, Delete everything except the saves folder
#8048 [19:07] * Guest60291 [Guest60291@notlogged] has quit. (Client Quit)
#8049 [19:07] * urielsalis_ [urielsalis_@notlogged] has joined #minecrafthelp
#8050 [19:07] <urielsalis_> hello
#8051 [19:07] <netfisherman> Ok I got the link
#8052 [19:07] * urielsalis_ [urielsalis_@notlogged] has quit. (Client Quit)
#8053 [19:08] <mattym> netfisherman, Provide it
#8054 [19:08] <partyrocker02789> ok thanks for helping 1.11.2 works now =)
#8055 [19:08] <Retrogade_Moon> Absol done and it went back to white screen
#8056 [19:08] <netfisherman> http://paste.ubuntu.com/23978252/
#8057 [19:08] <mattym> ??> Retrogade_Moon tools/hjt
#8058 [19:08] <Absol> Retrogade_Moon: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#8059 [19:08] <Absol> Retrogade_Moon: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#8060 [19:09] * Pat5765TV [Pat5765TV@notlogged] has quit. (Ping timeout: 180 seconds)
#8061 [19:09] <mattym> netfisherman, one moment
#8062 [19:09] * cashmeoutside [cashmeoutside@notlogged] has joined #minecrafthelp
#8063 [19:09] <cashmeoutside> Unable to save download. 1.8.json
#8064 [19:10] <connorXmadsYT> it wont download latest version
#8065 [19:10] * hampro613 [hampro613@notlogged] has quit. (Quit: Web client closed)
#8066 [19:10] * Rimgelair [Rimgelair@notlogged] has quit. (Quit: Web client closed)
#8067 [19:10] <cashmeoutside> Unable to save download. 1.8.json
#8068 [19:11] <mattym> netfisherman, Download and Install the 3rd file listed on the left of this page https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81501
#8069 [19:11] <mattym> ??> cashmeoutside av/bytefence
#8070 [19:11] <Absol> cashmeoutside: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8071 [19:11] <mattym> connorXmadsYT, What does it say
#8072 [19:11] * partyrocker02789 [partyrocker02789@notlogged] has quit. (Ping timeout: 180 seconds)
#8073 [19:11] * jtdark [jtdark@notlogged] has quit. (Ping timeout: 180 seconds)
#8074 [19:11] <Retrogade_Moon> Absol my ssystem denied the write access to the Hosts file
#8075 [19:11] <mattym> Retrogade_Moon, Hit ok and it will continue
#8076 [19:13] * PFCUSMC [PFCUSMC@notlogged] has joined #minecrafthelp
#8077 [19:14] * Braedan [Braedan@notlogged] has quit. (Ping timeout: 180 seconds)
#8078 [19:14] <Retrogade_Moon> paste.ubuntu.com/23978287/
#8079 [19:14] * DarkNoddy [DarkNoddy@notlogged] has quit. ()
#8080 [19:15] <connorXmadsYT> http://paste.ubuntu.com/23978295/
#8081 [19:15] * cashmeoutside [cashmeoutside@notlogged] has quit. (Quit: Web client closed)
#8082 [19:15] <mattym> Retrogade_Moon, Remove the preogram called RelevantKnowledge from your computer then try reinstalling the game again.
#8083 [19:16] <mattym> connorXmadsYT, I asked what happens when you try to download the latest version.
#8084 [19:16] * Retrogade_Moon_ [Retrogade_Moon_@notlogged] has joined #minecrafthelp
#8085 [19:17] * UndyingGoat [UndyingGoat@notlogged] has quit. (Quit: Web client closed)
#8086 [19:17] <Retrogade_Moon_> Absol paste.ubuntu.com/23978287/
#8087 [19:17] * Retrogade_Moon [Retrogade_Moon@notlogged] has quit. (Ping timeout: 180 seconds)
#8088 [19:17] <mattym> Retrogade_Moon, Remove the preogram called RelevantKnowledge from your computer then try reinstalling the game again.
#8089 [19:18] * phillip5911 [phillip5911@notlogged] has joined #minecrafthelp
#8090 [19:19] <connorXmadsYT> http://paste.ubuntu.com/23978323/
#8091 [19:19] * jtdark [jtdark@notlogged] has joined #minecrafthelp
#8092 [19:19] <phillip5911> i have an issue with downloading 1.11.2
#8093 [19:19] * twentyonetyler [twentyonetyler@notlogged] has joined #minecrafthelp
#8094 [19:19] <jtdark> fixed the problem thank you
#8095 [19:19] <phillip5911> i get this error :(
#8096 [19:19] <phillip5911> ERROR :( Unable to save download. lb_lu.lang
#8097 [19:20] <mattym> ??> phillip5911 av/bytefence
#8098 [19:20] <Absol> phillip5911: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8099 [19:20] <mattym> connorXmadsYT, Can you make me a new HJT report.
#8100 [19:21] <connorXmadsYT> http://paste.ubuntu.com/23978335/
#8101 [19:21] <mattym> ??> connorXmadsYT av/avg
#8102 [19:21] <Absol> connorXmadsYT: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#8103 [19:21] <Absol> connorXmadsYT: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#8104 [19:21] <mattym> connorXmadsYT, Try the adjustments to AVG Absol wrote.
#8105 [19:22] * Zoroth [Zoroth@notlogged] has joined #minecrafthelp
#8106 [19:22] <mattym> connorXmadsYT, If you cant find those settings, uninstall AVG and restart the PC then try MC again
#8107 [19:22] <mattym> connorXmadsYT, If you cant find those settings, uninstall AVG and restart the PC then try MC again
#8108 [19:22] * Zoroth [Zoroth@notlogged] has left #minecrafthelp
#8109 [19:23] * jtdark [jtdark@notlogged] has quit. (Ping timeout: 180 seconds)
#8110 [19:23] <phillip5911> it worked! great thanks mattym and absol
#8111 [19:23] <phillip5911> it worked! great thanks mattym and absol
#8112 [19:23] * mhache_ [mhache_@notlogged] has left #minecrafthelp
#8113 [19:23] <phillip5911> it worked! great thanks mattym and absol
#8114 [19:23] * mhache_ [mhache_@notlogged] has left #minecrafthelp
#8115 [19:23] * phillip5911 [phillip5911@notlogged] has left #minecrafthelp
#8116 [19:23] * vegetto_plays [vegetto_plays@notlogged] has joined #minecrafthelp
#8117 [19:24] <vegetto_plays> my minecraft no play
#8118 [19:25] <Retrogade_Moon_> mattym I cannot find "RelevantKnowledge" anywhere. Have an Ideal where I could find it so I can delete?
#8119 [19:25] <vegetto_plays> in no speak english
#8120 [19:25] <vegetto_plays> in speak portugues
#8121 [19:25] <mattym> Retrogade_Moon_, Try the info here https://www.bleepingcomputer.com/uninstall/1054/RelevantKnowledge.html
#8122 [19:25] <Chris> ??> vegetto_plays lang/pt
#8123 [19:25] <Absol> vegetto_plays: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#8124 [19:25] <mattym> Retrogade_Moon_, If that doesnt help, seach for other removal methods
#8125 [19:26] <vegetto_plays> meu minecraft da um erro na hora que eu vou abrir e uma versao oq eu faço
#8126 [19:26] <Chris> vegetto_plays: https://translate.google.com/#pt/en
#8127 [19:26] * miguel [miguel@notlogged] has joined #minecrafthelp
#8128 [19:27] * sliverworrior [sliverworrior@notlogged] has joined #minecrafthelp
#8129 [19:27] <connorXmadsYT> there i just deleted it
#8130 [19:27] <vegetto_plays> My minecraft gives a mistake when I'm going to open a version of what I do
#8131 [19:27] <mattym> connorXmadsYT, Restart the PC then try the game again
#8132 [19:28] <mattym> vegetto_plays, What is the exact message the game gives you?
#8133 [19:28] <sliverworrior> my minecraft says having problems lauching it
#8134 [19:28] <sliverworrior> on my launcher
#8135 [19:28] <twentyonetyler> I have windows 10 and minecraft crashes every time i launch. I'm pretty sure it's because my drivers aren't updated but I don't know how to do that
#8136 [19:29] <vegetto_plays> Could not save download. Gl_ES.lang
#8137 [19:29] <mattym> ??> twentyonetyler win/dxdiag
#8138 [19:29] <Absol> twentyonetyler: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#8139 [19:29] <mattym> ??> vegetto_plays av/bytefence
#8140 [19:29] <Absol> vegetto_plays: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8141 [19:29] <mattym> sliverworrior, Whats the exact error?
#8142 [19:29] <twentyonetyler> I've done this
#8143 [19:29] <twentyonetyler> I have the link
#8144 [19:29] <twentyonetyler> Should I paste it?
#8145 [19:29] <vegetto_plays> av/bytefence
#8146 [19:29] <mattym> vegetto_plays, Do the instructions Absol linked you
#8147 [19:29] <mattym> twentyonetyler, yes
#8148 [19:29] <twentyonetyler> http://paste.ubuntu.com/23978320/
#8149 [19:30] * miguel [miguel@notlogged] has quit. (Ping timeout: 180 seconds)
#8150 [19:30] <mattym> twentyonetyler, One moment
#8151 [19:30] <sliverworrior> the message is unable to delate cruupot file
#8152 [19:30] <mattym> ??> sliverworrior win/reinst
#8153 [19:30] <Absol> sliverworrior: You may need to reinstall the locally installed files that Minecraft puts into place.
#8154 [19:30] <Absol> sliverworrior: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#8155 [19:30] * connorXmadsYT [connorXmadsYT@notlogged] has quit. (Ping timeout: 180 seconds)
#8156 [19:30] <Retrogade_Moon_> mattym it gave me the command %WinDir%\rlvjnlg.exe-bootremove-uninst:RelevantKnowledge where would I put this to use?
#8157 [19:30] <vegetto_plays> Without any report, none
#8158 [19:31] <sliverworrior> ill try to restart my pc
#8159 [19:31] <sliverworrior> or do i re install it
#8160 [19:31] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#8161 [19:31] * Nativecrafter [Nativecrafter@notlogged] has joined #minecrafthelp
#8162 [19:31] <mattym> twentyonetyler, From what im reading, you need to try using Windows Update to have it do the driver update.
#8163 [19:32] <mattym> sliverworrior, Read the instructions Absol wrote
#8164 [19:32] <mattym> ??> vegetto_plays av/bytefence
#8165 [19:32] <Absol> vegetto_plays: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8166 [19:32] * vegetto_plays [vegetto_plays@notlogged] has quit. (Quit: Web client closed)
#8167 [19:32] * vegetto_plays [vegetto_plays@notlogged] has joined #minecrafthelp
#8168 [19:32] <vegetto_plays> Without any report, none
#8169 [19:32] <mattym> Retrogade_Moon_, I would guess the CMD
#8170 [19:32] <mattym> ??> vegetto_plays av/bytefence
#8171 [19:32] <Absol> vegetto_plays: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8172 [19:32] <twentyonetyler> So I need to update Windows again?
#8173 [19:32] <mattym> vegetto_plays, Do what Absol just said
#8174 [19:32] <vegetto_plays> Without any report, none
#8175 [19:32] <mattym> twentyonetyler, No, run through any updates WIndows Update has
#8176 [19:32] <vegetto_plays> my mine no open version
#8177 [19:33] <twentyonetyler> How do i find windows update
#8178 [19:33] * netfisherman [netfisherman@notlogged] has quit. (Ping timeout: 180 seconds)
#8179 [19:33] <mattym> twentyonetyler, If it doesnt find anything, you will need to re-install your previous version of Windows as your graphics hardware manufacturer is no longer providing driver updates for it on Windows 10
#8180 [19:34] * connorXmadsYT [connorXmadsYT@notlogged] has joined #minecrafthelp
#8181 [19:34] <vegetto_plays> help
#8182 [19:34] * CheshireCat620 [CheshireCat620@notlogged] has quit. (Ping timeout: 180 seconds)
#8183 [19:34] <connorXmadsYT> bro itt still not working
#8184 [19:34] <vegetto_plays> my minecraft no lay
#8185 [19:34] <Retrogade_Moon_> mattym I put it in the cmd and the result was " 'C:\Windows\rlnknlg.exe' is not recognized as an internal or external command, operable program or batch file."
#8186 [19:34] <vegetto_plays> error
#8187 [19:34] <mattym> vegetto_plays, Read the info you are given
#8188 [19:35] <mattym> ??> vegetto_plays av/bytefence
#8189 [19:35] <Absol> vegetto_plays: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8190 [19:35] <mattym> vegetto_plays, Do what Absol just said
#8191 [19:35] <mattym> Retrogade_Moon_, Then look for other methods of removing it
#8192 [19:35] <vegetto_plays> what av/bytenfence ????
#8193 [19:35] <vegetto_plays> what av/bytenfence ????
#8194 [19:35] <mattym> vegetto_plays, What Absol said
#8195 [19:35] <twentyonetyler> All it found was a windows defender update
#8196 [19:35] <vegetto_plays> Without any report, none
#8197 [19:35] <mattym> twentyonetyler, then read what i said
#8198 [19:36] <twentyonetyler> Is there anything I can do without downgrading back?
#8199 [19:36] <mattym> vegetto_plays, You arent reading what your told to
#8200 [19:36] <mattym> twentyonetyler, No
#8201 [19:36] <connorXmadsYT> its still not working
#8202 [19:36] <mattym> twentyonetyler, Your hardware is no longer supported for newer versions of Windows
#8203 [19:36] * Fishtail [Fishtail@notlogged] has joined #minecrafthelp
#8204 [19:36] <mattym> connorXmadsYT, Are you still getting the same error if you try to update?
#8205 [19:36] <vegetto_plays> no
#8206 [19:37] <Fishtail> My Minecraft launger crashes after I press play, please help.
#8207 [19:37] <sliverworrior> will this erase everthing
#8208 [19:37] <mattym> vegetto_plays, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8209 [19:37] <Fishtail> I have re-installed everything.
#8210 [19:37] <mattym> sliverworrior, Everything but it will keep your saves
#8211 [19:37] <connorXmadsYT> the updte works but 1.8.9 dosent
#8212 [19:37] <mattym> Fishtail, What does it say?
#8213 [19:37] <mattym> connorXmadsYT, What does it say now?
#8214 [19:37] <twentyonetyler> Well that sucks
#8215 [19:38] <sliverworrior> like all the stuff on the laptop
#8216 [19:38] <mattym> sliverworrior, No
#8217 [19:38] <sliverworrior> okay
#8218 [19:38] <Fishtail> It says an unexpexed issue occured and the game has crashed.
#8219 [19:38] <mattym> sliverworrior, It will reset minecrafts files, without you loosing saves, as long as you followed the instructions
#8220 [19:38] <mattym> ??> Fishtail launcher/new/log
#8221 [19:38] <Absol> Fishtail: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#8222 [19:38] <vegetto_plays> thanks
#8223 [19:38] <vegetto_plays> Thanks I'll try
#8224 [19:38] <connorXmadsYT> whats the pastebin link
#8225 [19:38] <twentyonetyler> Is it possible that it will be supported later on?
#8226 [19:38] <mattym> connorXmadsYT, paste.ubuntu.com
#8227 [19:39] <Fishtail> The output log is blank
#8228 [19:39] <mattym> twentyonetyler, No
#8229 [19:39] <Fishtail> it doesn't say anything
#8230 [19:39] <mattym> Fishtail, WHere it says the game crashes, is there a more info button?
#8231 [19:39] <Fishtail> Process closed with exit code -1073740791
#8232 [19:39] <mattym> Fishtail, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#8233 [19:39] <Fishtail> mattym, no there isn't
#8234 [19:39] * Worthlezz [Worthlezz@notlogged] has joined #minecrafthelp
#8235 [19:40] <Fishtail> https://gyazo.com/83831be4addd9ce48fd8c1612a3ea33c
#8236 [19:40] * Pear [Pear@notlogged] has joined #minecrafthelp
#8237 [19:40] <mattym> Fishtail, Read what i said
#8238 [19:40] * Thatawesomedude [Thatawesomedude@notlogged] has joined #minecrafthelp
#8239 [19:40] * cool [cool@notlogged] has joined #minecrafthelp
#8240 [19:40] * Nativecrafter [Nativecrafter@notlogged] has quit. (Quit: Web client closed)
#8241 [19:41] * cool [cool@notlogged] has quit. (Client Quit)
#8242 [19:41] * Thatawesomedude [Thatawesomedude@notlogged] has quit. (Client Quit)
#8243 [19:41] <connorXmadsYT> http://paste.ubuntu.com/23978463/
#8244 [19:41] <Fishtail> I updated Java, I updated my Nvidia drivers and everything, this doesn't make sense
#8245 [19:42] * NotGuest2 [NotGuest2@notlogged] has joined #minecrafthelp
#8246 [19:42] <NotGuest2> Hi
#8247 [19:42] <mattym> connorXmadsYT, If the current version is working now, try the test server again: mctest.ae97.net
#8248 [19:42] <mattym> Fishtail, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#8249 [19:43] * Worthlezz [Worthlezz@notlogged] has quit. (Ping timeout: 180 seconds)
#8250 [19:43] <NotGuest2> I was here... last week or so? having problems with MC not launching offline... while I wait for a response to the bug report I decided to see if I could get the new launcher going
#8251 [19:43] <NotGuest2> however it's not seeing all my installed versions... just the latest
#8252 [19:43] <NotGuest2> anyway to make it refresh the list with out having to redownload 20+ versions?
#8253 [19:43] <mattym> NotGuest2, You would need to add new profiles from the Launch Options
#8254 [19:44] <mattym> NotGuest2, If it doesnt see what you had before, you will need to reinstall them
#8255 [19:44] <NotGuest2> ugh.... then off hand this launcher is kinda crappy >:-D
#8256 [19:44] <connorXmadsYT> am in the server
#8257 [19:45] <mattym> connorXmadsYT, Then the issues you were having on the other servers are a problem on the servers end.
#8258 [19:45] <connorXmadsYT> so?
#8259 [19:45] <mattym> connorXmadsYT, So its an issue you would need to talk to the server about
#8260 [19:45] <connorXmadsYT> so opcraft?
#8261 [19:46] <mattym> connorXmadsYT, Whatever server you got the error on, you need to talk to them
#8262 [19:46] <connorXmadsYT> but my 1.8.9 still dosent worjk
#8263 [19:47] <mattym> connorXmadsYT, Try making a new profile for it
#8264 [19:47] <twentyonetyler> thank you for your time, I'll go back to an earlier version. I don't like windows 10 anyway
#8265 [19:47] * wookie [wookie@notlogged] has joined #minecrafthelp
#8266 [19:48] <wookie> hello i cant run minecraft since i got win 10 and i dont know why
#8267 [19:48] <mattym> wookie, What happens when you try?
#8268 [19:49] * Fishtail [Fishtail@notlogged] has quit. (Ping timeout: 180 seconds)
#8269 [19:49] <wookie> the launcher starts normaly , but than i only got the little box where MC should be but its black and nothing happens , no sound no picture
#8270 [19:49] <wookie> so that happens when i press play
#8271 [19:49] * sliverworrior [sliverworrior@notlogged] has quit. (Quit: Web client closed)
#8272 [19:49] * CraftyMinerD03 [CraftyMinerD03@notlogged] has joined #minecrafthelp
#8273 [19:50] <mattym> wookie, Do you know what your current launcher version is?
#8274 [19:50] * CraftyMinerD03 [CraftyMinerD03@notlogged] has quit. (Client Quit)
#8275 [19:50] <wookie> 1.11.2
#8276 [19:50] <mattym> wookie, Launcher verison not gam
#8277 [19:50] * Red_M [Red_M@notlogged] has quit. (Remote host closed the connection)
#8278 [19:50] <wookie> ah ok sec
#8279 [19:50] * milktman [milktman@notlogged] has joined #minecrafthelp
#8280 [19:51] <NotGuest2> is there anyway to disable news?
#8281 [19:51] <mattym> NotGuest2, No
#8282 [19:51] <NotGuest2> don't really care about maintaining a cache for M$
#8283 [19:51] * Red_M [Red_M@notlogged] has joined #minecrafthelp
#8284 [19:51] <milktman> my game all of a sudden wont launch and doesnt give me a report
#8285 [19:51] <mattym> milktman, Does it say anything at all?
#8286 [19:51] <milktman> Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#8287 [19:52] <milktman> thats all i can get
#8288 [19:52] <mattym> ??> milktman win/dxdiag
#8289 [19:52] <Absol> milktman: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#8290 [19:52] * Robozone6879 [Robozone6879@notlogged] has joined #minecrafthelp
#8291 [19:52] <wookie> the launcher is 2.0806
#8292 [19:52] * twentyonetyler [twentyonetyler@notlogged] has quit. (Quit: Web client closed)
#8293 [19:53] <mattym> ??> wookie launcher/new/log
#8294 [19:53] <Absol> wookie: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#8295 [19:53] <wookie> yea
#8296 [19:53] <NotGuest2> well... I hope they fix the offline mode in the "old" launcher soon then... don't like this new one at all & the no offline mode in "old" launcher is starting to feel like M$ DRM -.-;;
#8297 [19:53] <wookie> it looks totally different
#8298 [19:53] * connorXmadsYT [connorXmadsYT@notlogged] has quit. (Ping timeout: 180 seconds)
#8299 [19:54] * vegetto_plays [vegetto_plays@notlogged] has quit. (Ping timeout: 180 seconds)
#8300 [19:54] <mattym> NotGuest2, Its nothing to do with Microsoft, and yes its DRM and justifiably so
#8301 [19:54] * halpplz [halpplz@notlogged] has joined #minecrafthelp
#8302 [19:54] <mattym> wookie, Do the instructions on the page Absol linked you
#8303 [19:54] <milktman> this is what I got http://paste.ubuntu.com/23978523/
#8304 [19:55] <mattym> milktman, One moment
#8305 [19:55] <halpplz> when ever I try to press the play button for the new launcher it says unable to save download. ka_ge.lang
#8306 [19:56] <wookie> it says gl error
#8307 [19:56] * SourSealife [SourSealife@notlogged] has joined #minecrafthelp
#8308 [19:56] <mattym> wookie, Copy the log as the instructions say
#8309 [19:56] * fwe [fwe@notlogged] has joined #minecrafthelp
#8310 [19:56] <mattym> ??> halpplz av/bytefence
#8311 [19:56] <Absol> halpplz: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8312 [19:56] <mattym> milktman, Ok two things need to be done.
#8313 [19:56] <fwe> hi
#8314 [19:56] <fwe> i got a error
#8315 [19:56] <halpplz> ok thanks i will try
#8316 [19:56] <NotGuest2> uh-huh
#8317 [19:56] <fwe> that my pixel for mat is not
#8318 [19:56] <NotGuest2> sure
#8319 [19:56] <NotGuest2> ta
#8320 [19:56] <mattym> milktman, First Download and Install the file from this page http://www.geforce.com/drivers/results/114351
#8321 [19:56] <fwe> my pixel format is not accerlated
#8322 [19:57] <fwe> what do i need to do
#8323 [19:57] <mattym> milktman, Once that is done you will need to restart the PC, after that come back, cause there is another update you need to do
#8324 [19:57] <mattym> ??> fwe win/dxdiag
#8325 [19:57] <Absol> fwe: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#8326 [19:57] <fwe> i have my
#8327 [19:57] <fwe> dxdiag
#8328 [19:57] <fwe> do i need to paste my url?
#8329 [19:57] <mattym> fwe, Yes
#8330 [19:57] <fwe> http://paste.ubuntu.com/23978524/
#8331 [19:57] <fwe> thats my dxdiag
#8332 [19:57] * connorXmadsYT [connorXmadsYT@notlogged] has joined #minecrafthelp
#8333 [19:57] <mattym> fwe, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#8334 [19:58] * globalaughyt [globalaughyt@notlogged] has joined #minecrafthelp
#8335 [19:58] <halpplz> what if I dont have windows 10 can I still do it
#8336 [19:58] <mattym> halpplz, It has instructions for the others
#8337 [19:58] <fwe> how do i reinstall windows 8
#8338 [19:58] <fwe> 9
#8339 [19:58] <connorXmadsYT> i really want to play opcraft how can i fix
#8340 [19:58] <fwe> 7
#8341 [19:58] <halpplz> ok thank you
#8342 [19:58] * wookie [wookie@notlogged] has quit. (Quit: Web client closed)
#8343 [19:58] <mattym> connorXmadsYT, Contact that server, as you were already told, its an issue for them to deal with
#8344 [19:58] <fwe> mattym
#8345 [19:58] <fwe> how can i reinstall windows 7
#8346 [19:59] <mattym> fwe, You can look the instructions on online, if you dont think you can do them, have a computer store do it for you.
#8347 [19:59] <fwe> i think i can do it
#8348 [19:59] <fwe> haha
#8349 [19:59] <fwe> thnx bro
#8350 [19:59] * fwe [fwe@notlogged] has quit. (Client Quit)
#8351 [20:00] * jhon [jhon@notlogged] has joined #minecrafthelp
#8352 [20:01] * rhys [rhys@notlogged] has joined #minecrafthelp
#8353 [20:01] * SourSealife [SourSealife@notlogged] has quit. (Ping timeout: 180 seconds)
#8354 [20:02] <rhys> Couldn't set pixel format/pixel format not accelerated why wont it launch
#8355 [20:02] <rhys> help please
#8356 [20:03] <rhys> intel g 41express is gpu
#8357 [20:03] <mattym> ??> rhys win/dxdiag
#8358 [20:03] <rhys> yeah i know its crap but it should be able to handle it
#8359 [20:03] <Absol> rhys: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#8360 [20:03] * ohmza555 [ohmza555@notlogged] has joined #minecrafthelp
#8361 [20:04] * ohmza555 [ohmza555@notlogged] has quit. (Client Quit)
#8362 [20:04] <connorXmadsYT> what type of issue would it be
#8363 [20:04] <mattym> connorXmadsYT, No idea
#8364 [20:05] <rhys> ------------------ System Information ------------------ Time of this report: 2/11/2017, 18:03:48 Machine name: DESKTOP-3PISH6F Machine Id: {8467EE78-9CEF-442B-9FF9-D5552E108F98} Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.161220-1747) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Vo
#8365 [20:05] * Razer [Razer@notlogged] has quit. (Ping timeout: 206 seconds)
#8366 [20:06] <mattym> rhys, All the instructions please
#8367 [20:06] <halpplz> thanks so much i think I fixed
#8368 [20:06] * Lol [Lol@notlogged] has joined #minecrafthelp
#8369 [20:06] <rhys> --------------- Display Devices --------------- Card name: Intel(R) G41 Express Chipset (Microsoft Corporation - WDDM 1.1) Manufacturer: Intel Corporation Chip type: Intel(R) 4 Series Express Chipset Family DAC type: Internal Device Type: Full Device Device Key: Enum\PCI\VEN_8086&DEV_2E32&SUBSYS_043E1028&REV_03 Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN
#8370 [20:06] <halpplz> YAY IT WORKED
#8371 [20:06] <mattym> rhys, Try actually reading all the instructions before doing the same thing again
#8372 [20:06] <halpplz> thanks byee
#8373 [20:06] * Godzilla [Godzilla@notlogged] has joined #minecrafthelp
#8374 [20:06] * halpplz [halpplz@notlogged] has quit. (Quit: Web client closed)
#8375 [20:06] <Lol> Hey my game when I launch my version always crashes on the new launcher
#8376 [20:07] <mattym> Lol, What does the crash message say>?
#8377 [20:07] <milktman> i downloaded it and now its asking me to log in
#8378 [20:08] <Godzilla> Can someone help me, I want to play relms but I can't migrate my account, I can log into my mc account and mojang account but I cant migrate...help
#8379 [20:08] <Lol> An unexpected error has occured and the game has crashed. We are sorry for this inconvience.
#8380 [20:08] <Lol> :P
#8381 [20:08] <Godzilla> Please help
#8382 [20:09] * jmanp29 [jmanp29@notlogged] has joined #minecrafthelp
#8383 [20:09] * jhon [jhon@notlogged] has quit. (Quit: Web client closed)
#8384 [20:09] <mattym> milktman, You should be able to skip that part and just deal with installing the driver, skip the Geforce Experience parts for now
#8385 [20:09] * Cole [Cole@notlogged] has joined #minecrafthelp
#8386 [20:09] <mattym> ??> Lol launcher/new/log
#8387 [20:09] <Absol> Lol: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#8388 [20:09] * smuffer [smuffer@notlogged] has joined #minecrafthelp
#8389 [20:10] <mattym> Godzilla, Why cant you migrate?
#8390 [20:10] * Calico [Calico@notlogged] has joined #minecrafthelp
#8391 [20:10] * jmanp29 [jmanp29@notlogged] has quit. (Client Quit)
#8392 [20:10] * kdog360 [kdog360@notlogged] has joined #minecrafthelp
#8393 [20:10] <Cole> every time i press play it says cannot download en.es.lang
#8394 [20:11] <Calico> Same
#8395 [20:11] <milktman> i dont see a way
#8396 [20:11] * kdog360 [kdog360@notlogged] has quit. (Client Quit)
#8397 [20:11] <mattym> ??> Cole av/bytefence
#8398 [20:11] <Absol> Cole: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8399 [20:11] <mattym> milktman, Then you will need to go through the process of creating the login for it.
#8400 [20:11] <rhys> http://paste.ubuntu.com/23978649/
#8401 [20:12] <mattym> rhys, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#8402 [20:12] <Calico> Oh! THat really annoying software Now I have an excuse to delete it! Thx
#8403 [20:12] <Lol> mattym here Skipping bad option: streamPreferredServer:
#8404 [20:12] <rhys> fuck
#8405 [20:12] <Absol> rhys: Please keep it civil
#8406 [20:12] <mattym> Lol, Copy the whole thing the way the instructions say and get me the link the instructions tell you to make
#8407 [20:12] <Cole> what is bytefence
#8408 [20:12] * Golden [Golden@notlogged] has joined #minecrafthelp
#8409 [20:13] <Golden> wtf
#8410 [20:13] * OrangeFish11 [OrangeFish11@notlogged] has quit. (Ping timeout: 180 seconds)
#8411 [20:13] <mattym> Cole, Fake antivirus software that gives you extra ads.
#8412 [20:13] <Calico> tYSM
#8413 [20:13] <Golden> my minecraft is broken
#8414 [20:13] <rhys> thanks guys son will be heart broken till i get a new gpu but hes got legos so oh welll
#8415 [20:13] <Golden> when i join it says Unable to sabe a download
#8416 [20:13] <mattym> Golden, Explain what happens when you try to run it.
#8417 [20:13] <mattym> Golden, Whats the exact message?
#8418 [20:13] * WaterDragonPro [WaterDragonPro@notlogged] has joined #minecrafthelp
#8419 [20:14] <Golden> Error unable to save a download
#8420 [20:14] <Lol> mattym http://paste.ubuntu.com/23978656/
#8421 [20:14] <WaterDragonPro> my minecraft launcher wont let me log in 1.11.2
#8422 [20:14] <mattym> Golden, The full error
#8423 [20:14] <mattym> Lol, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#8424 [20:14] <mattym> WaterDragonPro, What happens when you try to?
#8425 [20:14] <Cole> how do i make it download the thing
#8426 [20:15] <Golden> Error :( ERROR :( Unable to save download. is_is.lang Show more details Get further assistance
#8427 [20:15] <WaterDragonPro> it gives me an error ill type it out hold on
#8428 [20:15] <mattym> Cole, Do the instructions Absol wrote about bytefence
#8429 [20:15] <Lol> mattym it scares me how fast you found that
#8430 [20:15] <milktman> what do i do after i make the account
#8431 [20:15] <mattym> ??> Golden av/bytefence
#8432 [20:15] <Absol> Golden: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8433 [20:15] <mattym> Lol, Its been a common issue
#8434 [20:15] <Golden> whats that?
#8435 [20:15] <mattym> Golden, Read the info Absol wrote and the link posted
#8436 [20:15] <mattym> milktman, Finish installing the driver.
#8437 [20:15] <Cole> tell absol to write it again
#8438 [20:16] <Lol> mattym oh
#8439 [20:16] * smuffer [smuffer@notlogged] has quit. (Ping timeout: 180 seconds)
#8440 [20:16] <mattym> Cole, Its on the screen several times
#8441 [20:16] <Calico> I was deleting bytefence and in the program thingummy it says: "Executing ByteFence" >:D DIEEEE
#8442 [20:16] <mattym> Cole, Read back
#8443 [20:16] <milktman> where
#8444 [20:16] * Calico [Calico@notlogged] has quit. (Quit: Web client closed)
#8445 [20:16] <mattym> milktman, Did you finish running the file you were told to download.
#8446 [20:16] <WaterDragonPro> ok it says this
#8447 [20:16] * xxXBabyBonnieXxx [xxXBabyBonnieXxx@notlogged] has joined #minecrafthelp
#8448 [20:16] <WaterDragonPro> Unable to save download. ca_es.lang
#8449 [20:16] <milktman> yes
#8450 [20:16] * ElHistrico85 [ElHistrico85@notlogged] has joined #minecrafthelp
#8451 [20:17] <xxXBabyBonnieXxx> Hey
#8452 [20:17] <WaterDragonPro> that is what is says
#8453 [20:17] <mattym> ??> WaterDragonPro av/bytefence
#8454 [20:17] <Absol> WaterDragonPro: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8455 [20:17] <Cole> i just pressed play and it said cant download en_uy.lang
#8456 [20:17] <xxXBabyBonnieXxx> There is a java.lang.NullPointerException
#8457 [20:17] <mattym> milktman, OK, restart the PC then check back here if the game gives you the same or a different error, like I said you may need oen mroe step
#8458 [20:17] <xxXBabyBonnieXxx> Can you guys help me?
#8459 [20:17] <mattym> xxXBabyBonnieXxx, Hit the log out button on the launcher, then re-enter your info and try the server again
#8460 [20:17] * Cole [Cole@notlogged] has quit. (Quit: Web client closed)
#8461 [20:18] <xxXBabyBonnieXxx> Thanks guys!
#8462 [20:18] <ElHistrico85> ¿pero que mierda es esta?
#8463 [20:18] <ElHistrico85> Que cojones
#8464 [20:18] <ElHistrico85> ayuda por favor
#8465 [20:18] <mattym> ??> ElHistrico85 lang/es
#8466 [20:18] <Absol> ElHistrico85: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#8467 [20:18] <urielsalis> ElHistrico85, no insultes
#8468 [20:18] <urielsalis> ElHistrico85, no insultes
#8469 [20:18] * Lol [Lol@notlogged] has left #minecrafthelp
#8470 [20:18] <WaterDragonPro> ok im uninstalling the program
#8471 [20:18] <ElHistrico85> No estaba insultando a nadie xD
#8472 [20:18] <WaterDragonPro> it will reboot my pc
#8473 [20:19] <ElHistrico85> solo que no se que es esto
#8474 [20:19] <Golden> i did what you siad
#8475 [20:19] <mattym> ElHistrico85, English only.
#8476 [20:19] <Golden> its still not working
#8477 [20:19] <urielsalis> ElHistrico85, este canal es solo ingles
#8478 [20:19] * Chewiebaccas [Chewiebaccas@notlogged] has joined #minecrafthelp
#8479 [20:19] <ElHistrico85> Help, I do not know what this is.
#8480 [20:19] <WaterDragonPro> my bytefence is being uninstalled
#8481 [20:19] <mattym> Golden, Then you didnt properly remove the program you were told to
#8482 [20:19] <urielsalis> ElHistrico85, this is a help channel
#8483 [20:19] <urielsalis> ElHistrico85, you have a issue?
#8484 [20:19] <Golden> how?
#8485 [20:20] * Chewiebaccas [Chewiebaccas@notlogged] has quit. (Client Quit)
#8486 [20:20] * milktman [milktman@notlogged] has quit. (Ping timeout: 180 seconds)
#8487 [20:20] <mattym> ??> Golden av/bytefence
#8488 [20:20] <Absol> Golden: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8489 [20:20] <mattym> Golden, Read what Absol just wrote to you, do the instructions
#8490 [20:20] <Golden> whats av/bytefence
#8491 [20:20] * Razer [Razer@notlogged] has joined #minecrafthelp
#8492 [20:20] <mattym> Golden, Pay attention to what i said
#8493 [20:20] <ElHistrico85> I try to open minecraft, but crashes
#8494 [20:20] <Golden> ok
#8495 [20:21] * Intel_i7 [Intel_i7@notlogged] has joined #minecrafthelp
#8496 [20:21] * Intel_i7 [Intel_i7@notlogged] has quit. (Client Quit)
#8497 [20:21] <ElHistrico85> Will they help me?
#8498 [20:21] <Golden> what do i do?
#8499 [20:21] * milktman [milktman@notlogged] has joined #minecrafthelp
#8500 [20:21] <mattym> Golden, Read what Absol wrote to you, follow the instructions in the link that was given
#8501 [20:22] <milktman> thank you it works now ill come back if some happens again
#8502 [20:22] * ElHistrico85 [ElHistrico85@notlogged] has quit. (Quit: Web client closed)
#8503 [20:22] <Golden> how do i start my meum
#8504 [20:22] <Golden> menu?
#8505 [20:22] <mattym> Golden, The windows button
#8506 [20:22] <Golden> ok
#8507 [20:23] <Golden> then?
#8508 [20:23] * xTwee [xTwee@notlogged] has joined #minecrafthelp
#8509 [20:23] * milktman [milktman@notlogged] has quit. (Client Quit)
#8510 [20:23] <mattym> Golden, Make sure you uninstall the program it tells you to
#8511 [20:23] <xTwee> Hello?
#8512 [20:23] <Golden> were does it say
#8513 [20:24] <mattym> Golden, In the link, it has all the instructions you need
#8514 [20:24] <xTwee> When i launch the game this code pulls up Unable to save download. 1.11.json Name: 1.11.json URL: https://launchermeta.mojang.com/mc/assets/1.11/ea7f56173691250e9805db5e3dda2d65b951ede3/1.11.json Error details: Attempting to move successful download to C:/Users\jacob\AppData\Roaming\.minecraft\assets\indexes/1.11.json The process cannot access the file because it is being used by another process Filename on disk: 1129-7b1f-114c-375e Path
#8515 [20:24] <mattym> ??> xTwee av/bytefence
#8516 [20:24] <Absol> xTwee: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8517 [20:24] * connorXmadsYT [connorXmadsYT@notlogged] has quit. (Quit: Web client closed)
#8518 [20:25] <xTwee> ok
#8519 [20:25] <xTwee> thank you
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#8524 [20:27] <Lou555> Minecraft for me is crashiing
#8525 [20:27] <Golden> mattym i uninstalled it
#8526 [20:27] * _Pear_ [_Pear_@notlogged] has quit. (Client Quit)
#8527 [20:27] * Pear [Pear@notlogged] has joined #minecrafthelp
#8528 [20:28] <mattym> Golden, Then try the game again
#8529 [20:28] <mattym> Lou555, Does the crash have any info?
#8530 [20:28] <Lou555> Should I try uninstalling it
#8531 [20:28] <Golden> ok
#8532 [20:28] <Lou555> and reintall
#8533 [20:28] <mattym> Lou555, No
#8534 [20:29] <mattym> Lou555, Does the crash give you any details?
#8535 [20:29] * HoboHamster [HoboHamster@notlogged] has joined #minecrafthelp
#8536 [20:29] <Lou555> I'll look fast
#8537 [20:29] * mikkel172 [mikkel172@notlogged] has joined #minecrafthelp
#8538 [20:29] <Golden> it worked
#8539 [20:29] <Lou555> Process closed with exit code -1073740791
#8540 [20:29] <mattym> Lou555, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#8541 [20:30] * Retrogade_Moon_ [Retrogade_Moon_@notlogged] has quit. (Ping timeout: 180 seconds)
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#8543 [20:30] <HoboHamster> Hello, I have a clean version of Java installed and Mincraft is downloading fine but won't launch? http://pastebin.com/65Npsjg5
#8544 [20:30] <Golden> matty
#8545 [20:31] <mattym> HoboHamster, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#8546 [20:31] <Golden> how do i change my version
#8547 [20:31] <mattym> Golden, You need to add a new profile in the Launch Options menu
#8548 [20:32] <khrono> Came here for same issue as HoboHamster. Thanks for the link mattym. Downloading hotfix now.
#8549 [20:32] <HoboHamster> Thanks!
#8550 [20:32] * HoboHamster [HoboHamster@notlogged] has quit. (Client Quit)
#8551 [20:33] <Golden> wait how?
#8552 [20:33] <mattym> Golden, In the launcher do you see the Launch Options menu?
#8553 [20:34] * rhys [rhys@notlogged] has quit. (Quit: Web client closed)
#8554 [20:34] <Golden> it does not show
#8555 [20:34] <mattym> Golden, Hit the button to the right of the Minecraft logo
#8556 [20:34] * hi [hi@notlogged] has joined #minecrafthelp
#8557 [20:34] <Golden> next to play
#8558 [20:35] <mattym> Golden, No
#8559 [20:35] * Alec [Alec@notlogged] has quit. (Ping timeout: 180 seconds)
#8560 [20:35] <mattym> Golden, To the right of where it says Minecraft
#8561 [20:35] <Golden> ok
#8562 [20:36] * hi [hi@notlogged] has quit. (Client Quit)
#8563 [20:36] <Golden> matty ilysm
#8564 [20:36] <Golden> ty
#8565 [20:37] <Golden> ty bro
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#8572 [20:43] <heleleleleeelo> hey my minecraft launcher it has a problem
#8573 [20:43] <mattym> heleleleleeelo, Explain what the problem is
#8574 [20:43] <heleleleleeelo> whenever I try to load my game it gets stuck at preparing
#8575 [20:43] <heleleleleeelo> for all versions
#8576 [20:43] * soccerguy0906 [soccerguy0906@notlogged] has quit. (Client Quit)
#8577 [20:43] <heleleleleeelo> forge,optifine,vannila
#8578 [20:43] <heleleleleeelo> or however you spell vanilla
#8579 [20:43] <heleleleleeelo> there we go
#8580 [20:44] <mattym> heleleleleeelo, We dont help with modded, you will need to do the instructoins from Absol
#8581 [20:44] <mattym> ??> heleleleleeelo win/reinst
#8582 [20:44] <Absol> heleleleleeelo: You may need to reinstall the locally installed files that Minecraft puts into place.
#8583 [20:44] <Absol> heleleleleeelo: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#8584 [20:44] <urielsalis> heleleleleeelo, try in vanilla 1.11.2, that issue is caused by mods
#8585 [20:44] * saathu [saathu@notlogged] has quit. (Ping timeout: 180 seconds)
#8586 [20:44] <heleleleleeelo> no
#8587 [20:44] <heleleleleeelo> in normal vanilla it happens
#8588 [20:44] <heleleleleeelo> too
#8589 [20:44] <mattym> heleleleleeelo, Do the instructions Absol gave you.
#8590 [20:46] * Drago33 [Drago33@notlogged] has joined #minecrafthelp
#8591 [20:46] <Drago33> hoi
#8592 [20:46] * Adoodle [Adoodle@notlogged] has joined #minecrafthelp
#8593 [20:47] <Drago33> any 1 know how to fix dis thing on my MC Launcher?
#8594 [20:47] <heleleleleeelo> no luck still stuck
#8595 [20:47] <Drago33> Says ERROR unable to locate java run time
#8596 [20:47] <Drago33> XC
#8597 [20:48] <Adoodle> I am attempting to run Minecraft on a 2008 model Mac running OS 10.10.5 (Yosemite). It used to work fine, but lately I get the message 'Downloading Runtime' over and over.
#8598 [20:48] <Drago33> XC
#8599 [20:48] <Adoodle> 'Downloading runtime' eventually fails (sooner or later) and I am back where I started
#8600 [20:48] * MegaUCOder [MegaUCOder@notlogged] has joined #minecrafthelp
#8601 [20:48] <MegaUCOder> yo
#8602 [20:48] <Adoodle> Hi MegaUCOder
#8603 [20:48] <MegaUCOder> Unable to save download. 1.7.10.json what do i do
#8604 [20:48] <khrono> that did it mattym. TY!
#8605 [20:48] <heleleleleeelo> i'm trying with 1.11.2 vanilla and still not loading it's still stuck at preparing
#8606 [20:49] <MegaUCOder> nvm its working now
#8607 [20:49] * Drago33 [Drago33@notlogged] has quit. (Client Quit)
#8608 [20:49] * leo [leo@notlogged] has joined #minecrafthelp
#8609 [20:49] <mattym> heleleleleeelo, Did you do the exact instructions Absol wrote
#8610 [20:49] * khrono [khrono@notlogged] has quit. (Quit: Web client closed)
#8611 [20:49] <heleleleleeelo> yup
#8612 [20:49] <heleleleleeelo> everything gone but saves
#8613 [20:49] <heleleleleeelo> and then
#8614 [20:49] * leo [leo@notlogged] has quit. (Client Quit)
#8615 [20:49] <heleleleleeelo> logged in
#8616 [20:49] <heleleleleeelo> then
#8617 [20:49] <heleleleleeelo> play
#8618 [20:49] <mattym> Adoodle, Are you running any antivirus/firewall, or parental control software?
#8619 [20:49] <heleleleleeelo> no luck
#8620 [20:49] <heleleleleeelo> AVAST
#8621 [20:50] <heleleleleeelo> let me disable it
#8622 [20:50] <mattym> heleleleleeelo, Redownloaad the launcher from minecraft.net/download and run it, choose the Install or Repair option whichever it lets you
#8623 [20:50] <Adoodle> parental control, no definitely not. antivirus/firewall - not sure
#8624 [20:50] <mattym> heleleleleeelo, And only read the instructions with your name in them
#8625 [20:50] <mattym> Adoodle, Can you check
#8626 [20:51] <Adoodle> System Preferences -> Privacy & Security -> Firewall says it's off.
#8627 [20:51] <Adoodle> If I had antivirus, I would know, I guess?! Not sure how to check
#8628 [20:52] * MegaUCOder [MegaUCOder@notlogged] has quit. (Ping timeout: 180 seconds)
#8629 [20:52] <heleleleleeelo> ok it's unpaking launcher
#8630 [20:52] <mattym> Adoodle, If the runtime download fails, its usually do to something blocking it
#8631 [20:52] <mattym> Adoodle, Or something else preventing your computer from reaching the download.
#8632 [20:52] * Derpyduck [Derpyduck@notlogged] has joined #minecrafthelp
#8633 [20:52] * Derpyduck [Derpyduck@notlogged] has quit. (Client Quit)
#8634 [20:53] <heleleleleeelo> nope still no luck
#8635 [20:53] <heleleleleeelo> it's still stuck at preparing
#8636 [20:53] * rogercat [rogercat@notlogged] has joined #minecrafthelp
#8637 [20:53] <rogercat> Disconnected: Internal network exception: io.netty.handler.codec.EncoderException: java.lang.IllegalArgumentException: Unregistered outgoing packet class: org.spacehq.mc.protocol.packet.ingame.client.ClientKeepAlivePacket
#8638 [20:53] <mattym> heleleleleeelo, Then you havent done some of the instructions.
#8639 [20:53] <Adoodle> OK, I am pretty confident I don't have antivirus software installed. Nothing in my Application folder
#8640 [20:54] <heleleleleeelo> no I did all of them
#8641 [20:54] <heleleleleeelo> excatly like that
#8642 [20:54] <rogercat> Disconnected: Internal network exception: io.netty.handler.codec.EncoderException: java.lang.IllegalArgumentException: Unregistered outgoing packet class: org.spacehq.mc.protocol.packet.ingame.client.ClientKeepAlivePacket
#8643 [20:54] <mattym> Adoodle, Are you currently on a public internet connection.
#8644 [20:54] <Adoodle> Nope
#8645 [20:54] <mattym> rogercat, Where do you get that error?
#8646 [20:54] <rogercat> While connected to a server mattym
#8647 [20:54] <rogercat> connecting*
#8648 [20:54] <mattym> Adoodle, Make sure you have a fresh version of the launcher package from minecraft.net/download
#8649 [20:54] <mattym> rogercat, What about on other servers?
#8650 [20:54] * wolfex12 [wolfex12@notlogged] has joined #minecrafthelp
#8651 [20:55] <thgilfodrol> rogercat: are you using any mods?
#8652 [20:55] <Adoodle> OK, mattym
#8653 [20:55] * buggywalk [buggywalk@notlogged] has joined #minecrafthelp
#8654 [20:55] <Adoodle> Do I uninstall minecraft and re-install?
#8655 [20:55] <rogercat> Let me check
#8656 [20:55] <buggywalk> hello i need help
#8657 [20:55] <heleleleleeelo> ya I followed all the instructions
#8658 [20:55] <mattym> Adoodle, Just delete the icon/app you use to start it, and replace it with the new one
#8659 [20:55] <heleleleleeelo> it still didn't work
#8660 [20:55] <rogercat> It doesnt say it on other servers, but i wanna play this one
#8661 [20:56] <mattym> rogercat, Then you need to contact that server, but its likely cause you are using some type of client mod they dont allow.
#8662 [20:56] <buggywalk> since the last like 6 updates to the game. all mobs are invisible, myself and monsters how can i fix this?
#8663 [20:56] <mattym> heleleleleeelo, Try restarting the PC and then reinstall (repair) the game agian.
#8664 [20:57] <wolfex12> go to programs in setting if your using windows and then to add or remove programs and or apps find minecraft left click uninstall
#8665 [20:57] <Adoodle> Thanks, mattym, I thought I've tried that a few times, will do it again
#8666 [20:57] <heleleleleeelo> ok
#8667 [20:57] <rogercat> mattym im trying to use my alt bot spammer to get all my alts on at once but my program is giving me that
#8668 [20:57] <mattym> ??> buggywalk win/reinst
#8669 [20:57] <Absol> buggywalk: You may need to reinstall the locally installed files that Minecraft puts into place.
#8670 [20:57] <Absol> buggywalk: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#8671 [20:57] <mattym> buggywalk, Try the instructions from Absol, see if it still happens.
#8672 [20:57] * DeadEye [DeadEye@notlogged] has joined #minecrafthelp
#8673 [20:57] <mattym> rogercat, Yeah we dont help with that.
#8674 [20:57] <thgilfodrol> ??> rogercat mods
#8675 [20:57] <Absol> rogercat: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#8676 [20:57] * wolfex12 [wolfex12@notlogged] has quit. (Client Quit)
#8677 [20:57] <heleleleleeelo> it works when I restart my pc but after that it doesn't work
#8678 [20:57] <rogercat> mattym why not me dood
#8679 [20:58] <DeadEye> ummm I cant log in to my account for some reason can anyone help?
#8680 [20:58] <DeadEye> I was able to like 5 min ago
#8681 [20:58] <mattym> heleleleleeelo, Restart and try it again.
#8682 [20:58] <mattym> DeadEye, What happens when you try to?
#8683 [20:58] <DeadEye> but its not working now ive reset my password like 10 times
#8684 [20:58] <mattym> ??> DeadEye login/throttle
#8685 [20:58] <Absol> DeadEye: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#8686 [20:58] <Absol> DeadEye: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#8687 [20:58] <DeadEye> I try logging in and it says wrong username or password
#8688 [20:58] <DeadEye> bruh
#8689 [20:58] <DeadEye> an hour
#8690 [20:58] <DeadEye> ok well ima go jump off a bridge
#8691 [20:59] <Adoodle> lol don't do that
#8692 [20:59] <Adoodle> Deadeye, watch 2 episodes of Phineas and Ferb
#8693 [21:00] <mattym> Adoodle, Any change?
#8694 [21:00] <Adoodle> Thanks for asking -- I'm waiting for the new dmg to download
#8695 [21:01] * rogercat [rogercat@notlogged] has quit. (Ping timeout: 180 seconds)
#8696 [21:01] <Adoodle> Slow connection. 27 minutes left
#8697 [21:01] * rwfgsaref [rwfgsaref@notlogged] has joined #minecrafthelp
#8698 [21:01] * rwfgsaref [rwfgsaref@notlogged] has quit. (Client Quit)
#8699 [21:01] <mattym> Adoodle, That could be an issue actually, if the connection is slow enough it may cause the files the launcher downloads to fail.
#8700 [21:01] <Adoodle> I will log back in if I have more problems, mattym -- or do you prefer I idle
#8701 [21:01] <Adoodle> Aha
#8702 [21:01] <mattym> Adoodle, Your free to idle and see
#8703 [21:02] <Adoodle> It's not always this slow
#8704 [21:02] <Adoodle> But again, the computer's like 9 years old (older than Adoodle -- my son)
#8705 [21:03] <mattym> Adoodle, But it does have the OSX 10.10.# you mentioned?
#8706 [21:03] <Adoodle> Yup
#8707 [21:03] <mattym> Yeah then the launcher should work. Lets see what happens.
#8708 [21:03] <mattym> The connection could be an issue, could be one more thing to check if this doesn't change anything.
#8709 [21:04] <Adoodle> OK, Imma hang out for now
#8710 [21:07] * Golden [Golden@notlogged] has quit. (Quit: Web client closed)
#8711 [21:08] * sloth_ [sloth_@notlogged] has joined #minecrafthelp
#8712 [21:08] <sloth_> help
#8713 [21:09] <sloth_> the new minecraft launcher
#8714 [21:09] <mattym> sloth_, Explain the problem you are having
#8715 [21:10] <sloth_> it says when i click play Unable to save download. pl_pl.lang
#8716 [21:10] <mattym> ??> sloth_ av/bytefence
#8717 [21:10] <Absol> sloth_: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8718 [21:10] * LILLBLUIDTIGER [LILLBLUIDTIGER@notlogged] has joined #minecrafthelp
#8719 [21:11] <LILLBLUIDTIGER> Hello i just wanted yall to know that the way to fix the error for downloading 1.11.2 is you need to run the reapair tool in the minecraft installer a bunch of times.
#8720 [21:12] * LILLBLUIDTIGER [LILLBLUIDTIGER@notlogged] has quit. (Client Quit)
#8721 [21:13] <sloth_> HOW?!?!??!
#8722 [21:13] * j_ [j_@notlogged] has joined #minecrafthelp
#8723 [21:13] <sloth_> i so confused
#8724 [21:14] <mattym> sloth_, Read the info Absol wrote to you.
#8725 [21:14] * j_ [j_@notlogged] has quit. (Client Quit)
#8726 [21:14] * KYLEtheKILLER90 [KYLEtheKILLER90@notlogged] has joined #minecrafthelp
#8727 [21:14] <sloth_> i dont know how to uninstall it
#8728 [21:14] * rensmay [rensmay@notlogged] has joined #minecrafthelp
#8729 [21:15] <mattym> sloth_, There are instructions in the link
#8730 [21:15] <rensmay> i cant get in minecraft
#8731 [21:15] <mattym> rensmay, What happens when you try?
#8732 [21:15] <buggywalk> so i dwnld game and start it but it just opens white window that doesnt change at all
#8733 [21:16] <mattym> buggywalk, The launcher windows is white, or the game window?
#8734 [21:16] <KYLEtheKILLER90> hey how do i fix my mcpe crashing on startup im running game version 0.14.1 it started when i was trying ti restore skins
#8735 [21:16] <sloth_> nvm thx for help
#8736 [21:16] <mattym> KYLEtheKILLER90, With PE the only thing you can try is reinstalling the app.
#8737 [21:16] <KYLEtheKILLER90> but i already tryed
#8738 [21:17] <KYLEtheKILLER90> how u do color?
#8739 [21:17] * trump [trump@notlogged] has joined #minecrafthelp
#8740 [21:17] <buggywalk> i double click the game, a new window comes up with the minecraft symbol in the upper left corner but the window is all white
#8741 [21:17] <rensmay> when i get in the launcher and press start it goes to error and no matter how many times i restart the launcher still doesnt work
#8742 [21:17] <mattym> KYLEtheKILLER90, Well then why arent you on the latest version?
#8743 [21:17] <mattym> rensmay, Whats the error say?
#8744 [21:17] <KYLEtheKILLER90> my tablet is ios and runs on 5.5.1
#8745 [21:18] <trump> it says unable to save download when I lunch
#8746 [21:18] <rensmay> unable to save download. jbo_en.lang
#8747 [21:18] <KYLEtheKILLER90> mattym how are u using color?
#8748 [21:18] <mattym> KYLEtheKILLER90, Yeah then the game really isnt supported on it anymore. We dont deal with PE enough to suggest anything other than reinstall it
#8749 [21:18] <mattym> KYLEtheKILLER90, It happens when your name gets mentioned
#8750 [21:18] <mattym> ??> trump av/bytefence
#8751 [21:18] <Absol> trump: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8752 [21:18] <KYLEtheKILLER90> o ok
#8753 [21:18] * Luis_jf [Luis_jf@notlogged] has joined #minecrafthelp
#8754 [21:18] <buggywalk> any ideas?
#8755 [21:18] * ulisesGaimer [ulisesGaimer@notlogged] has joined #minecrafthelp
#8756 [21:19] <Luis_jf> hi?
#8757 [21:19] <trump> thank you
#8758 [21:19] <Luis_jf> oi
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#8761 [21:19] <buggywalk> i double click the game, a new window comes up with the minecraft symbol in the upper left corner but the window is all white
#8762 [21:19] <mattym> buggywalk, Did you see the question I asked you?
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#8764 [21:19] <KYLEtheKILLER90> mattym are u a staff or worker of any kind
#8765 [21:20] <mattym> KYLEtheKILLER90, This is a volunteer run chat.
#8766 [21:20] <KYLEtheKILLER90> ok
#8767 [21:20] <buggywalk> yes i saw the question
#8768 [21:20] * rensmay [rensmay@notlogged] has quit. (Quit: Web client closed)
#8769 [21:20] <buggywalk> i double click the game, a new window comes up with the minecraft symbol in the upper left corner but the window is all white
#8770 [21:20] * rensmay [rensmay@notlogged] has joined #minecrafthelp
#8771 [21:21] <rensmay> should i restart my computure
#8772 [21:21] <mattym> buggywalk, Download the installer from minecraft.net/download and run it, choose Repair.
#8773 [21:21] <buggywalk> yes i did that part
#8774 [21:22] <mattym> ??> rensmay av/bytefence
#8775 [21:22] <Absol> rensmay: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8776 [21:22] <mattym> rensmay, Did you do the info in the link form Absol
#8777 [21:22] <mattym> buggywalk, No you reinstalled the game files, the downloaded installer does something else
#8778 [21:22] <KYLEtheKILLER90> <b> hi
#8779 [21:22] <KYLEtheKILLER90> <b> hi
#8780 [21:22] * KYLEtheKILLER90 [KYLEtheKILLER90@notlogged] has left #minecrafthelp
#8781 [21:23] <buggywalk> the second installer thing had the repair button i hit it
#8782 [21:24] <sloth_> hi
#8783 [21:24] * LunQr [LunQr@notlogged] has joined #minecrafthelp
#8784 [21:24] <mattym> buggywalk, Did it change anything?
#8785 [21:25] <LunQr> somebody pls help me i cant download and play 1.11.2
#8786 [21:25] <sloth_> bye
#8787 [21:25] <mattym> LunQr, What does it say when you try?
#8788 [21:25] * sloth_ [sloth_@notlogged] has quit. (Quit: Web client closed)
#8789 [21:26] <buggywalk> i dwnld with dif launcher that seems to work, now to see if mobs still invisible
#8790 [21:26] <LunQr> when i say it it says Unable to save download. swg_de.lang
#8791 [21:26] <mattym> ??> LunQr av/bytefence
#8792 [21:26] <Absol> LunQr: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8793 [21:27] <LunQr> how to uninstall byte fence
#8794 [21:27] <mattym> LunQr, Read the info in the link
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#8796 [21:28] <Amanda> hi
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#8798 [21:30] <LunQr> thank you very much i love u guys
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#8810 [21:39] <KingMoltenMagic> Ok so when i tried launching my mc after downloading it siad Unable to locate the Java runtime. Error details: The system cannot find the path specified Filename on disk: javaw.exe Path: C:/Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: false
#8811 [21:39] * xxXBabyBonnieXxx [xxXBabyBonnieXxx@notlogged] has quit. (Ping timeout: 180 seconds)
#8812 [21:39] <KingMoltenMagic> Ok so when i tried launching my mc after downloading it siad Unable to locate the Java runtime. Error details: The system cannot find the path specified Filename on disk: javaw.exe Path: C:/Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: false
#8813 [21:39] <mattym> KingMoltenMagic, Redownload the nstaller from minecraft.net/download
#8814 [21:39] <mattym> KingMoltenMagic, Run it and choose repair.
#8815 [21:40] <KingMoltenMagic> kk
#8816 [21:41] * Kakay_BukakayxD [Kakay_BukakayxD@notlogged] has joined #minecrafthelp
#8817 [21:41] <Kakay_BukakayxD> Minecraft won't launch.
#8818 [21:41] <Kakay_BukakayxD> please help me
#8819 [21:41] <mattym> Kakay_BukakayxD, What happens when you try?
#8820 [21:42] <KingMoltenMagic> ok so my minecraft is sooo laggy even in menu and ive tried reair
#8821 [21:42] <Kakay_BukakayxD> when i click the play button.. it always say that i need to fix the problem where its actually called "lack of updated drivers"
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#8823 [21:43] <mattym> Kakay_BukakayxD, Do you have the link to your dxdiag report? If so please post the link in this chat.
#8824 [21:43] <mattym> KingMoltenMagic, But its opening now?
#8825 [21:43] <Kakay_BukakayxD> yes sir
#8826 [21:43] <Kakay_BukakayxD> http://paste.ubuntu.com/23978995/
#8827 [21:43] <Kakay_BukakayxD> there.
#8828 [21:44] <Kakay_BukakayxD> sir?
#8829 [21:44] * niobeasha [niobeasha@notlogged] has joined #minecrafthelp
#8830 [21:44] * littleredcape [littleredcape@notlogged] has joined #minecrafthelp
#8831 [21:44] <mattym> Kakay_BukakayxD, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2032
#8832 [21:45] <Kakay_BukakayxD> Okay? So which one shoul i download??
#8833 [21:45] <niobeasha> Hello! I haven't played in several weeks and am suddenly having launcher issues.
#8834 [21:45] <littleredcape> I know this is not support for login issues. Just wondering if anyone else is having a repeating problem with password reset not working.
#8835 [21:45] <mattym> Kakay_BukakayxD, Read what i wrote
#8836 [21:45] <mattym> niobeasha, Describe the issue.
#8837 [21:45] <Kakay_BukakayxD> oh sorry
#8838 [21:45] <Kakay_BukakayxD> wait brb
#8839 [21:45] <mattym> littleredcape, How does it not work?
#8840 [21:45] * KingMoltenMagic [KingMoltenMagic@notlogged] has quit. (Quit: Web client closed)
#8841 [21:45] <niobeasha> Everytime I click "Play", it crashes
#8842 [21:45] <mattym> niobeasha, What info does the crash say?
#8843 [21:46] * KingMoltenMagic [KingMoltenMagic@notlogged] has joined #minecrafthelp
#8844 [21:46] <buggywalk> hey mattym
#8845 [21:46] <niobeasha> Minecraft launcher has stopped working. Windows can check online for a solution to the problem. etc etc
#8846 [21:46] <littleredcape> I got an email from Mojang or Minecraft or whatever telling me to reset my password. Appeared to work but will not login, despite multiple resets of password.
#8847 [21:46] <KingMoltenMagic> my mc is so laggy even in menu :/any fix?
#8848 [21:47] <littleredcape> Looks like other people are complaining about it on DownDetector as well.
#8849 [21:47] <buggywalk> so i did the %appdata% delete everything except saves.. ive reinstalled 3 times.. still no mobs only their shadows
#8850 [21:47] <mattym> niobeasha, Try downloading the installer from minecraft.net/download run it choose Repair or Install, whichever it lets you.
#8851 [21:47] * mynecraft [mynecraft@notlogged] has quit. (Quit: Web client closed)
#8852 [21:47] <niobeasha> Ok, I'll try that
#8853 [21:47] <mattym> buggywalk, Can you create a new world and see if it happens there.
#8854 [21:47] <mattym> ??> littleredcape login/throttle
#8855 [21:47] <Absol> littleredcape: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#8856 [21:47] <Absol> littleredcape: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#8857 [21:48] * Adoodle [Adoodle@notlogged] has quit. (Ping timeout: 180 seconds)
#8858 [21:48] <buggywalk> yea i just started one everything works and runs smooth just cant see myself when i hit e and no mobs i can hear them
#8859 [21:48] <KingMoltenMagic> my mc is so laggy even in menu :/any fix?
#8860 [21:48] <buggywalk> jus tcant see them
#8861 [21:48] <mattym> buggywalk, Ok first close the game.
#8862 [21:48] <buggywalk> closed
#8863 [21:48] * Adoodle [Adoodle@notlogged] has joined #minecrafthelp
#8864 [21:48] <mattym> ??> buggywalk launcher/new/log
#8865 [21:48] <Absol> buggywalk: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#8866 [21:48] * DesmendRick [DesmendRick@notlogged] has joined #minecrafthelp
#8867 [21:48] <DesmendRick> Disconnected: Internal network exception: io.netty.handler.codec.DecoderException: java.lang.ArrayIndexOutOfBoundsException: 5
#8868 [21:48] <mattym> buggywalk, Do the instructions on the page Absol linked
#8869 [21:49] <mattym> buggywalk, But with one change
#8870 [21:49] <DesmendRick> Please help while connecting to servers it says Disconnected: Internal network exception: io.netty.handler.codec.DecoderException: java.lang.ArrayIndexOutOfBoundsException: 5
#8871 [21:49] <littleredcape> Alright. First password reset was logged as successful hours ago, so it should have taken that, but whatever.
#8872 [21:49] <mattym> buggywalk, Wait for the game to completely load the world
#8873 [21:49] <mattym> buggywalk, Then get the log
#8874 [21:49] <littleredcape> I am thankful, not trying to sound like a jerk. :)
#8875 [21:49] * Jingerly [Jingerly@notlogged] has joined #minecrafthelp
#8876 [21:49] <mattym> littleredcape, Each attempt resets it
#8877 [21:49] <mattym> DesmendRick, Does it happen on all servers?
#8878 [21:49] <DesmendRick> Yes
#8879 [21:50] <Adoodle> Hi mattym
#8880 [21:50] <mattym> DesmendRick, Try to connect to this server in minecraft and let us know what it says: mctest.ae97.net
#8881 [21:50] <buggywalk> get what log?
#8882 [21:50] <mattym> Adoodle, Any changes?
#8883 [21:50] <Adoodle> I have reinstalled the app
#8884 [21:50] <mattym> buggywalk, The one it talks about in the link Absol gave you with the instructoins
#8885 [21:50] <DesmendRick> Outdated client
#8886 [21:50] <niobeasha> Ok, downloaded and ran repair and it still crashed, mattym
#8887 [21:50] <mattym> DesmendRick, Use the latest version of the game.
#8888 [21:50] <Adoodle> looks like it's running! Will let you know if anything changes
#8889 [21:51] <DesmendRick> I do not want to play on a server with the latest version of the game
#8890 [21:51] <buggywalk> ok i got the log
#8891 [21:51] <mattym> niobeasha, And its the launcher itself crashing, before you can even hit he Play button?
#8892 [21:51] <mattym> DesmendRick, We need you to check the test server with the current version.
#8893 [21:51] <mattym> buggywalk, Do the rest of the instructions to get me the link to it
#8894 [21:51] <DesmendRick> I cannot do that
#8895 [21:51] <Kakay_BukakayxD> 5 moree minutesssss...
#8896 [21:51] <KingMoltenMagic> my mc is so laggy even in menu :/any fix?
#8897 [21:51] <NEEDHELPMAN> i cant play theres an error
#8898 [21:52] <mattym> KingMoltenMagic, Are you running any other programs?
#8899 [21:52] <niobeasha> No, it crashes after I click Play
#8900 [21:52] <mattym> NEEDHELPMAN, What does the error say?
#8901 [21:52] <mattym> ??> niobeasha launcher/new/log
#8902 [21:52] <Absol> niobeasha: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#8903 [21:52] <KingMoltenMagic> web and mc launcher
#8904 [21:52] <buggywalk> should i copy paste the log?
#8905 [21:52] <buggywalk> oh ok
#8906 [21:52] <mattym> KingMoltenMagic, Try lowering the ingame settings
#8907 [21:52] <Kakay_BukakayxD> 3 minutes........
#8908 [21:52] <DesmendRick> nigger
#8909 [21:52] <Absol> DesmendRick: Please keep it civil
#8910 [21:52] <KingMoltenMagic> ill try
#8911 [21:52] <mattym> Kakay_BukakayxD, We dont need to know.
#8912 [21:53] <DesmendRick> NIGGER
#8913 [21:53] * Absol kicked DesmendRick from #minecrafthelp (Reason: esmendRick :Keep it civilized, you are just a human being)
#8914 [21:53] <Kakay_BukakayxD> yeah i know... im kinda bored.. that's whyyy
#8915 [21:53] * DesmendRick [DesmendRick@notlogged] has joined #minecrafthelp
#8916 [21:53] <NEEDHELPMAN> it says Unable to save download. es_ar.lang
#8917 [21:53] <DesmendRick> N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R '
#8918 [21:53] <DesmendRick> N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R
#8919 [21:53] <mattym> ??> NEEDHELPMAN av/bytefence
#8920 [21:53] <DesmendRick> N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R N ! G G E R
#8921 [21:53] <Absol> NEEDHELPMAN: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8922 [21:53] * Lord_Ralex kicked DesmendRick from #minecrafthelp (Reason: esmendRick :Here is the door)
#8923 [21:54] <buggywalk> ok i can only use the old launcher because repairing new one 6 times didnt work can i just copy paste logs?
#8924 [21:54] <NEEDHELPMAN> wait unstinstall it?
#8925 [21:54] <mattym> buggywalk, Use the site to get the log
#8926 [21:54] <Kakay_BukakayxD> when its finished, what should i do next?
#8927 [21:54] <mattym> NEEDHELPMAN, Yes
#8928 [21:54] <mattym> Kakay_BukakayxD, Install it
#8929 [21:54] <NEEDHELPMAN> ok
#8930 [21:54] <Kakay_BukakayxD> okay.
#8931 [21:55] <niobeasha> you're a saint to dish out all of this help so patiently
#8932 [21:55] * TIMMYNEON [TIMMYNEON@notlogged] has joined #minecrafthelp
#8933 [21:55] <TIMMYNEON> I need help with something
#8934 [21:55] <TIMMYNEON> I know my password is right and i have changed it several times
#8935 [21:55] <thgilfodrol> TIMMYNEON: what is the problem?
#8936 [21:55] <TIMMYNEON> It still doesnt let me in
#8937 [21:55] <thgilfodrol> ??> TIMMYNEON login/throttlew
#8938 [21:55] <thgilfodrol> ??> TIMMYNEON login/throttle
#8939 [21:55] <buggywalk> i clicked on the link from absol but it says i need to open launcher and i cant use the new launcher i have to use old launcher
#8940 [21:55] <Absol> TIMMYNEON: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#8941 [21:55] <Absol> TIMMYNEON: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#8942 [21:56] <mattym> buggywalk, I still need the log via the same paste site
#8943 [21:56] * Adoodle [Adoodle@notlogged] has quit. (Ping timeout: 180 seconds)
#8944 [21:56] <TIMMYNEON> I never typed in my password wrong once though
#8945 [21:56] <TIMMYNEON> I just logged out and tried to re log in
#8946 [21:57] <mattym> TIMMYNEON, If you can complete the password change but still cant log in, it means you are locked out.
#8947 [21:57] <TIMMYNEON> Ok then
#8948 [21:57] <niobeasha> Ok, I enabled the log, but can't get anything out of it because it's blank when the launcher crashes and disappears after I click close this program
#8949 [21:57] * Pear [Pear@notlogged] has quit. (Quit: The Pear has left.)
#8950 [21:57] <mattym> niobeasha, There is nothing in it at all? And when it crashes there is no more info button?
#8951 [21:58] <buggywalk> ok i got it on the ubuntu pastebin
#8952 [21:58] <niobeasha> Correct
#8953 [21:58] <mattym> buggywalk, Get me the link to it
#8954 [21:58] <mattym> ??> niobeasha win/dxdiag
#8955 [21:58] <Absol> niobeasha: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#8956 [21:59] <buggywalk> ok how do i msg u personally on here?
#8957 [21:59] <mattym> buggywalk, You dont
#8958 [21:59] <buggywalk> http://paste.ubuntu.com/23979075/ here it is then
#8959 [21:59] <TIMMYNEON> Also, sometimes it randomly says i cannot connect, even though i can watch videos etc
#8960 [21:59] <mattym> buggywalk, Can you also get the launcher log tabs output
#8961 [21:59] * syd [syd@notlogged] has joined #minecrafthelp
#8962 [22:00] <mattym> TIMMYNEON, Sounds like you have a connection issue then
#8963 [22:00] <niobeasha> done! http://paste.ubuntu.com/23979078/
#8964 [22:00] <TIMMYNEON> If your wifi has like search restrictions from OpenDNS for example can that effect it anyway?
#8965 [22:01] <NEEDHELPMAN> i cant unstillel
#8966 [22:01] * syd [syd@notlogged] has quit. (Client Quit)
#8967 [22:01] * bobsee12345678 [bobsee12345678@notlogged] has joined #minecrafthelp
#8968 [22:01] <bobsee12345678> hey guys
#8969 [22:01] <mattym> NEEDHELPMAN, Why not?
#8970 [22:01] <buggywalk> http://paste.ubuntu.com/23979081/ here are launcher logs
#8971 [22:01] <bobsee12345678> can someone help m
#8972 [22:01] <bobsee12345678> me
#8973 [22:01] <NEEDHELPMAN> i dont know how
#8974 [22:02] <mattym> niobeasha, Can you try Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22167
#8975 [22:02] <bobsee12345678> it says
#8976 [22:02] <bobsee12345678> Unable to save download. eo_uy.lang
#8977 [22:02] <mattym> NEEDHELPMAN, The link Absol gave you has the instructions
#8978 [22:02] <mattym> ??> bobsee12345678 av/bytefence
#8979 [22:02] <Absol> bobsee12345678: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#8980 [22:02] <bobsee12345678> so i need to unistall minecraft?
#8981 [22:03] <mattym> buggywalk, If you did any of the uninstall or reinstall things i suggested there is now way your game would still be trying to use a very old version of Java
#8982 [22:03] <mattym> bobsee12345678, Read what Absol wrote
#8983 [22:03] <buggywalk> should i delete saves too?
#8984 [22:03] <mattym> buggywalk, No
#8985 [22:04] <mattym> buggywalk, Are you sure you downloaded the file from minecraft.net/download and used it to Install ?
#8986 [22:04] <buggywalk> yes im certain, is java the problem?
#8987 [22:04] <mattym> buggywalk, Your game is trying to use a very old version
#8988 [22:04] <TIMMYNEON> If your wifi has restrictions from OpenDNS on certain sites indexed in games for example can that have effect with connecting to MC?
#8989 [22:05] <mattym> buggywalk, The installer should have installed the correct one and told the game to use it.
#8990 [22:05] <Jingerly> can someone help me with my minecraft (exit code --1073740791)?
#8991 [22:05] <mattym> TIMMYNEON, Possibly.
#8992 [22:05] <mattym> Jingerly, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#8993 [22:05] <bobsee12345678> thank you guys
#8994 [22:05] <TIMMYNEON> Ok, i should probably switch to my other network that doesn't have restrictions
#8995 [22:05] <buggywalk> the new launcher still doesnt work i have to go through website and run game through old aluncher every time
#8996 [22:05] <buggywalk> launcher*
#8997 [22:06] <mattym> ??> buggywalk java/1.8
#8998 [22:06] <Absol> buggywalk: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#8999 [22:06] <mattym> buggywalk, From the site Absol linked, get the Windows 64 bit version of that Java
#9000 [22:06] <mattym> buggywalk, Install it, and when it asks, allow it to remove any old versions of Java
#9001 [22:06] * Magicrafter13 [Magicrafter13@notlogged] has joined #minecrafthelp
#9002 [22:07] <mattym> buggywalk, After its done, restart your computer, then try running the installer again.
#9003 [22:07] <Magicrafter13> Need some help: http://paste.ubuntu.com/23979094/
#9004 [22:07] <mattym> Magicrafter13, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#9005 [22:07] <Magicrafter13> damn
#9006 [22:07] <Magicrafter13> thanks
#9007 [22:07] * bobsee12345678 [bobsee12345678@notlogged] has quit. (Quit: Web client closed)
#9008 [22:08] * niobeasha [niobeasha@notlogged] has quit. (Ping timeout: 180 seconds)
#9009 [22:08] <Magicrafter13> this laptop is crap anyways... I have a nice desktop, i was just hoping for some portable minecraft action
#9010 [22:08] * Magicrafter13 [Magicrafter13@notlogged] has quit. (Client Quit)
#9011 [22:10] <buggywalk> windows cannot open this file needs to know what file created it.. omfg this is sooo frustrating..
#9012 [22:10] <Kakay_BukakayxD> "Try re-installing the program" -_-
#9013 [22:10] <mattym> buggywalk, What?
#9014 [22:10] <mattym> buggywalk, Which file did you download?
#9015 [22:10] <buggywalk> windows x64
#9016 [22:11] <mattym> buggywalk, Which one?
#9017 [22:11] <Kakay_BukakayxD> "Try re-installing your program to fix the problem".
#9018 [22:11] <mattym> Kakay_BukakayxD, What?
#9019 [22:12] <buggywalk> java se runtime enviroment windows x64
#9020 [22:12] <mattym> buggywalk, There are two of those on the site, which file name did you download
#9021 [22:12] <buggywalk> theres windows x64 and windows x64 offline.. i tried the windows x64
#9022 [22:13] <mattym> buggywalk, You need the .exe one
#9023 [22:13] * summer [summer@notlogged] has joined #minecrafthelp
#9024 [22:13] * Hoggie [Hoggie@notlogged] has joined #minecrafthelp
#9025 [22:13] <buggywalk> ok
#9026 [22:13] <summer> hi I'm having trouble connecting to hypixel sever
#9027 [22:13] <Hoggie> Galaxy_2Alex: busy?
#9028 [22:13] * OMGitsM3RC [OMGitsM3RC@notlogged] has joined #minecrafthelp
#9029 [22:14] <mattym> Hoggie, Dont think changing your name makes a difference, and dont ping people you havent seen talking
#9030 [22:14] * Kakay_BukakayxD [Kakay_BukakayxD@notlogged] has quit. (Ping timeout: 180 seconds)
#9031 [22:14] <Hoggie> yeah you're full of yourself
#9032 [22:14] <Hoggie> /ignore mattym
#9033 [22:14] <summer> can someone help me joining Multiplayer severs?
#9034 [22:15] <mattym> summer, What errors do you get?
#9035 [22:15] <OMGitsM3RC> So I'm having a problem with launching Minecraft. I'm not sure what it is but it keeps popping up with an error message
#9036 [22:15] <mattym> OMGitsM3RC, Whats the error you get?
#9037 [22:15] <OMGitsM3RC> Unable to create directory. equip_generic4.ogg
#9038 [22:15] <buggywalk> ok new java installed gonna restart comp and see how it goes wish me luck hopefully i wont see you again if i dont thanks
#9039 [22:15] <summer> i get java.langnullpintersever
#9040 [22:15] <OMGitsM3RC> ^^
#9041 [22:15] <mattym> ??> OMGitsM3RC tools/hjt
#9042 [22:15] <Absol> OMGitsM3RC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#9043 [22:15] <Absol> OMGitsM3RC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#9044 [22:16] <mattym> summer, In the launcher hit the log out button, then re-enter your info and try to connect again.
#9045 [22:16] <summer> ok
#9046 [22:17] <OMGitsM3RC> What do I do, mattym? Sorry
#9047 [22:17] <mattym> OMGitsM3RC, All the info Absol wrote.
#9048 [22:18] <summer> thank you mattym it worked!
#9049 [22:18] * summer [summer@notlogged] has quit. (Quit: Web client closed)
#9050 [22:18] * niobeasha [niobeasha@notlogged] has joined #minecrafthelp
#9051 [22:19] <niobeasha> Ok, I installed the graphics driver and the launcher didn't crash this time
#9052 [22:19] * buggywalk [buggywalk@notlogged] has quit. (Ping timeout: 180 seconds)
#9053 [22:19] <niobeasha> however, it also didn't actually start the game
#9054 [22:19] <niobeasha> oooo wait! There it goes!
#9055 [22:19] <mattym> niobeasha, Any new info?
#9056 [22:19] <NEEDHELPMAN> done i unstilled it now what
#9057 [22:19] <mattym> NEEDHELPMAN, Try the game again
#9058 [22:20] <NEEDHELPMAN> i dowloded it again
#9059 [22:20] <OMGitsM3RC> http://paste.ubuntu.com/23979145/
#9060 [22:20] <mattym> NEEDHELPMAN, What?
#9061 [22:20] <mattym> ??> OMGitsM3RC av/bytefence
#9062 [22:20] <Absol> OMGitsM3RC: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#9063 [22:21] <NEEDHELPMAN> download minecraft again?
#9064 [22:21] <niobeasha> Ok, it worked this time! Thank you mattym!!!!!
#9065 [22:21] <OMGitsM3RC> Uninstall ByteFence is that what you're saying?
#9066 [22:21] <mattym> NEEDHELPMAN, Yes run it again.
#9067 [22:21] <urielsalis> OMGitsM3RC, yes
#9068 [22:21] <mattym> OMGitsM3RC, Yes, there are instructions in the link.
#9069 [22:21] * Lyna [Lyna@notlogged] has joined #minecrafthelp
#9070 [22:21] <KingMoltenMagic> my mc is so laggy even in menu :/any fix? ive tried lowering al settings..
#9071 [22:22] <mattym> ??> KingMoltenMagic win/dxdiag
#9072 [22:22] <Absol> KingMoltenMagic: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#9073 [22:22] <NEEDHELPMAN> RAGE QUIT*
#9074 [22:22] <Lyna> Why does my minecraft say unable to create directory?
#9075 [22:22] <KingMoltenMagic> ill try absoll and whats win/dxdiag?
#9076 [22:22] <mattym> Lyna, Whats the full error?
#9077 [22:22] <mattym> KingMoltenMagic, It means do the stuff Absol wrote
#9078 [22:22] * NEEDHELPMAN [NEEDHELPMAN@notlogged] has quit. (Quit: Web client closed)
#9079 [22:23] <KingMoltenMagic> kk
#9080 [22:23] <Lyna> Cannot create a file when that file already exists
#9081 [22:23] <Lyna> i dont understand what that means
#9082 [22:23] <mattym> Lyna, Is that the full error message?
#9083 [22:23] <Lyna> yes
#9084 [22:24] * niobeasha [niobeasha@notlogged] has quit. (Ping timeout: 180 seconds)
#9085 [22:24] <mattym> Lyna, Try downloading the installer from minecraft.net/download, run it and choose to repair.
#9086 [22:25] <OMGitsM3RC> Okay. ByteFence is uninstalled. Now what?
#9087 [22:25] <Lyna> gotcha, hold up
#9088 [22:25] <mattym> OMGitsM3RC, Try the game again.
#9089 [22:26] <OMGitsM3RC> Still coming up with the same erroe message
#9090 [22:26] <mattym> OMGitsM3RC, Are you sure you successfully removed the program?
#9091 [22:26] <OMGitsM3RC> Error*
#9092 [22:26] <OMGitsM3RC> Yes
#9093 [22:26] <OMGitsM3RC> It is not in my apps and features at all
#9094 [22:26] <mattym> OMGitsM3RC, Try restarting the PC, then check MC again.
#9095 [22:27] <OMGitsM3RC> Okay, Thank you
#9096 [22:28] * NickCactus123 [NickCactus123@notlogged] has quit. (Ping timeout: 180 seconds)
#9097 [22:28] * NEEDHELPMAN [NEEDHELPMAN@notlogged] has joined #minecrafthelp
#9098 [22:29] * Blacksyth [Blacksyth@notlogged] has joined #minecrafthelp
#9099 [22:29] <Lyna> still says the same thing :/
#9100 [22:29] <mattym> ??> Lyna tools/hjt
#9101 [22:29] <Absol> Lyna: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#9102 [22:29] <Absol> Lyna: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#9103 [22:29] * buggywalk [buggywalk@notlogged] has joined #minecrafthelp
#9104 [22:29] <Blacksyth> I just got the game and when I tried to launch it said unable to locate java runtime
#9105 [22:29] <buggywalk> hi im back
#9106 [22:30] <buggywalk> lol
#9107 [22:30] <mattym> buggywalk, Try launching or using the repair again
#9108 [22:30] <Blacksyth> what should I do?
#9109 [22:30] <Blacksyth> oh thx
#9110 [22:30] * OMGitsM3RC [OMGitsM3RC@notlogged] has quit. (Ping timeout: 180 seconds)
#9111 [22:30] <mattym> Blacksyth, Have you tried restarting the PC before trying the game?
#9112 [22:30] <buggywalk> so the new launcher will only work when i run game through win vista then when i hit play it crashes
#9113 [22:31] <NEEDHELPMAN> <mattym> how do i run it i unstilled minecraft
#9114 [22:31] <mattym> buggywalk, Is there a crash log, or more info on the crash?
#9115 [22:31] <mattym> NEEDHELPMAN, You need to read the instructions you were actaully given, read what absol says below
#9116 [22:31] <mattym> ??> NEEDHELPMAN av/bytefence
#9117 [22:31] <Absol> NEEDHELPMAN: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#9118 [22:31] <NEEDHELPMAN> nvm
#9119 [22:31] <mattym> NEEDHELPMAN, After you have done that, reinstall minecraft
#9120 [22:32] <NEEDHELPMAN> ok
#9121 [22:32] <buggywalk> http://paste.ubuntu.com/23979195/ here
#9122 [22:32] <Lyna> will downloading that do anything to my laptop?
#9123 [22:32] <mattym> Lyna, No
#9124 [22:33] <mattym> buggywalk, In the launcher, you are choosing the default "Latest Version" option right?
#9125 [22:34] <buggywalk> yes and it crashes every time. if i try to run win xp it just does the white screen and nothing shows up
#9126 [22:34] <mattym> buggywalk, Dont change any of its settings.
#9127 [22:35] <mattym> buggywalk, Run it normally, if there is an issue, explain the issue
#9128 [22:35] <mattym> ??> buggywalk win/reinst
#9129 [22:35] <Absol> buggywalk: You may need to reinstall the locally installed files that Minecraft puts into place.
#9130 [22:35] <Absol> buggywalk: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#9131 [22:35] <mattym> buggywalk, Do another clean install of the game
#9132 [22:35] * CKT_Wolf [CKT_Wolf@notlogged] has joined #minecrafthelp
#9133 [22:35] * Duckk [Duckk@notlogged] has joined #minecrafthelp
#9134 [22:35] <Duckk> hello
#9135 [22:36] <CKT_Wolf> hi
#9136 [22:36] <urielsalis> hi Duckk
#9137 [22:36] <urielsalis> hi CKT_Wolf
#9138 [22:36] <Duckk> I am gettign this error on minecraft, saying "Unable to save download. el_gr.lang"
#9139 [22:36] * CKT_Wolf [CKT_Wolf@notlogged] has quit. (Client Quit)
#9140 [22:37] * Duckk [Duckk@notlogged] has quit. (Client Quit)
#9141 [22:37] * KingMoltenMagic [KingMoltenMagic@notlogged] has quit. (Quit: Web client closed)
#9142 [22:37] <buggywalk> installing
#9143 [22:38] <Lyna> heres the link
#9144 [22:38] <Lyna> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 10:36:02 PM, on 2/11/2017 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.9600.18123) Boot mode: Normal Running processes: C:\Program Files\ByteFence\rtop\bin\rtop_bg.exe C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe C:\Program Files (x86)\Common Files\Java\Jav
#9145 [22:38] <mattym> ??> Lyna av/bytefence
#9146 [22:38] <Absol> Lyna: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#9147 [22:39] <buggywalk> "minecraft launcher has stopped working"
#9148 [22:39] * __Arctic_Fox__ [__Arctic_Fox__@notlogged] has joined #minecrafthelp
#9149 [22:40] * OMGitsM3RC [OMGitsM3RC@notlogged] has joined #minecrafthelp
#9150 [22:40] <OMGitsM3RC> mattym, It didn't work
#9151 [22:40] <Lyna> i have windows 8 and theres no stps for windows 8
#9152 [22:40] <mattym> ??> OMGitsM3RC tools/hjt
#9153 [22:40] <Absol> OMGitsM3RC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#9154 [22:40] <mattym> Lyna, There should be
#9155 [22:40] <Lyna> steps*
#9156 [22:40] <Absol> OMGitsM3RC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#9157 [22:42] <__Arctic_Fox__> So, for the last month or so, i have been having an issue where the game freezes whenever i type in caps. this only happens when holding shift however, not while using caps lock. i have already reinstalled the game, and java. even went back to java 7 :/ any ideas?
#9158 [22:42] <OMGitsM3RC> http://paste.ubuntu.com/23979232/
#9159 [22:42] * ram [ram@notlogged] has joined #minecrafthelp
#9160 [22:42] <mattym> __Arctic_Fox__, Sounds like your triggering sticky keys
#9161 [22:42] <__Arctic_Fox__> i have disabled it
#9162 [22:44] <buggywalk> maybe one day.. when i get new computer it'll work lol dont know what happend so long ago to make game be like this but..
#9163 [22:44] <buggywalk> someone mentioned it could be my drivers
#9164 [22:44] <mattym> ??> buggywalk win/dxdiag
#9165 [22:44] <Absol> buggywalk: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#9166 [22:45] <mattym> OMGitsM3RC, Try disabling Comodo. then try the game again, you may also need to look online for instructions to remove the program RelevantKnowledge from your computer.
#9167 [22:45] <OMGitsM3RC> Anything for me, mattym?
#9168 [22:45] <OMGitsM3RC> Thank you
#9169 [22:47] <Lyna> still says the same thing :/
#9170 [22:47] <mattym> Lyna, Are you sure you removed the program?
#9171 [22:48] <Lyna> yes, its not in my installed programs anymore
#9172 [22:48] <buggywalk> thats alot of stuff theres no personel info on there is there?
#9173 [22:48] <mattym> Lyna, Can you go back and make sure to actually get me the full HJT log, no here, but at the instructoins said, through the paste site
#9174 [22:48] <mattym> buggywalk, None
#9175 [22:48] <mattym> buggywalk, Unless your computers name is yours
#9176 [22:48] <buggywalk> here u go http://paste.ubuntu.com/23979271/
#9177 [22:48] <OMGitsM3RC> How do I disable Comodo?
#9178 [22:49] <Lyna> this?
#9179 [22:49] <Lyna> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 10:36:02 PM, on 2/11/2017 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.9600.18123) Boot mode: Normal Running processes: C:\Program Files\ByteFence\rtop\bin\rtop_bg.exe C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe C:\Program Files (x86)\Common Files\Java\Jav
#9180 [22:49] <urielsalis> Lyna, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#9181 [22:49] <urielsalis> OMGitsM3RC, uninstall it
#9182 [22:49] <mattym> buggywalk, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#9183 [22:50] <buggywalk> ok
#9184 [22:52] <Lyna> http://paste.ubuntu.com/23979280/
#9185 [22:52] <OMGitsM3RC> Still nothing. Same message pops up: Unable to create directory. equip_generic4.ogg
#9186 [22:52] <mattym> Lyna, It still shows bytefence, try restarting the PC
#9187 [22:52] <mattym> OMGitsM3RC, Did you remove the other thing
#9188 [22:53] <Lyna> ok brb
#9189 [22:53] <mattym> Lyna, See if the program whos up again.
#9190 [22:53] <OMGitsM3RC> I removed RelevantKnowledge and Comodo
#9191 [22:53] <Lyna> wat do u mean?
#9192 [22:53] <mattym> Lyna, After you restart, check to see if you can remove Bytefence again, otherwise try the game again
#9193 [22:53] <Lyna> okay
#9194 [22:54] <mattym> ??> OMGitsM3RC win/reinst
#9195 [22:54] <Absol> OMGitsM3RC: You may need to reinstall the locally installed files that Minecraft puts into place.
#9196 [22:54] <Absol> OMGitsM3RC: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#9197 [22:54] <mattym> OMGitsM3RC, Try the info Absol wrote, then see if the game will launch.
#9198 [22:54] * connorXmadsYT [connorXmadsYT@notlogged] has joined #minecrafthelp
#9199 [22:55] <connorXmadsYT> can someone please help me!
#9200 [22:55] <buggywalk> radeon installing
#9201 [22:55] <connorXmadsYT> ?
#9202 [22:56] <mattym> connorXmadsYT, You've been told your issue is one you need to have dealt with by the server you have the problem on.
#9203 [22:56] <connorXmadsYT> yes and nothing has changed
#9204 [22:57] * Lyna [Lyna@notlogged] has quit. (Ping timeout: 180 seconds)
#9205 [22:57] <mattym> connorXmadsYT, That doesnt change the fact its not something we can help with.
#9206 [22:58] <connorXmadsYT> ur mojang tho
#9207 [22:58] <__Arctic_Fox__> Any ideas on what might be causing my issue other than stickeykeys?
#9208 [22:58] <mattym> connorXmadsYT, We are not
#9209 [22:58] <mattym> connorXmadsYT, And even if we were, they are not responsible for fixing a servers issues.
#9210 [22:58] * buggywalk [buggywalk@notlogged] has quit. (Ping timeout: 180 seconds)
#9211 [22:58] <connorXmadsYT> whats the point of getting this an it dosent evan work
#9212 [22:59] <mattym> __Arctic_Fox__, Well it would help to not use an older version of java like you are.
#9213 [22:59] * buggywalk [buggywalk@notlogged] has joined #minecrafthelp
#9214 [22:59] <buggywalk> mattym
#9215 [22:59] <mattym> yes
#9216 [22:59] <buggywalk> it worked
#9217 [22:59] <connorXmadsYT> badly compressed packet
#9218 [22:59] <buggywalk> i can see mobs
#9219 [22:59] * Lyna [Lyna@notlogged] has joined #minecrafthelp
#9220 [22:59] <buggywalk> thank you and absol so much for all your help
#9221 [22:59] <Lyna> im back and it still says the same thing even though btyefence is uninstalled
#9222 [23:00] <mattym> connorXmadsYT, We have already established that it works for you. If you have a problem on one server, that is for you to deal with them on.
#9223 [23:00] <mattym> ??> Lyna av/adwcleaner
#9224 [23:00] <Absol> Lyna: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#9225 [23:00] <Absol> Lyna: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#9226 [23:00] <mattym> Lyna, Try the program and the instructions Absol linked.
#9227 [23:00] <__Arctic_Fox__> mattym: i was originally using the most recent version of java 8, and i went back to java 7. i can go back to java 8 if you need.
#9228 [23:00] <OMGitsM3RC> Still same message. I deleted everything in the .minecraft files except .saves file
#9229 [23:01] <mattym> __Arctic_Fox__, Yeah, also how did you reinstall the game, what steps did you take to do so?
#9230 [23:01] <mattym> OMGitsM3RC, After removing the other two programs, did you ever restart it?
#9231 [23:01] * j_ [j_@notlogged] has joined #minecrafthelp
#9232 [23:02] * K_Kidd [K_Kidd@notlogged] has joined #minecrafthelp
#9233 [23:02] <__Arctic_Fox__> mattym: i deleted my entire .minecraft folder except for my resourcepacks folder. i have not put the resourcepacks back in yet.
#9234 [23:02] <OMGitsM3RC> I'll restart my PC real quick
#9235 [23:02] <mattym> __Arctic_Fox__, Yeah, that should honestly rule the game itself out.
#9236 [23:02] <__Arctic_Fox__> ok
#9237 [23:03] * buggywalk [buggywalk@notlogged] has quit. (Ping timeout: 180 seconds)
#9238 [23:03] <K_Kidd> My friend isn't recieving an email to reset his login information. And yes he is using the correct email
#9239 [23:03] <mattym> __Arctic_Fox__, Other than that it may be something on the computer itself, Ive not seen that specific issue so would nopt know what ot check
#9240 [23:04] <mattym> K_Kidd, They would need to contact Mojang with this form https://help.mojang.com/customer/portal/emails/new?ref=footer
#9241 [23:05] * j_ [j_@notlogged] has quit. (Ping timeout: 180 seconds)
#9242 [23:05] <__Arctic_Fox__> mattym: Well thank you anyway :) you guys have been a great help before when i couldn't use versions older than 1.6 have a nice night guys
#9243 [23:05] * JonathanXGaming [JonathanXGaming@notlogged] has joined #minecrafthelp
#9244 [23:05] <JonathanXGaming> Hey
#9245 [23:06] * OMGitsM3RC [OMGitsM3RC@notlogged] has quit. (Ping timeout: 180 seconds)
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#9249 [23:09] * JonathanXGaming [JonathanXGaming@notlogged] has quit. (Ping timeout: 180 seconds)
#9250 [23:09] <OMGitsM3RC> Still nothing worked, nattym
#9251 [23:09] <OMGitsM3RC> I restarted my PC and everything
#9252 [23:09] <OMGitsM3RC> mattym* sorry
#9253 [23:09] <mattym> OMGitsM3RC, Can you generate a new HJT report?
#9254 [23:10] <OMGitsM3RC> If you can give me the link
#9255 [23:10] <mattym> ??> OMGitsM3RC tools/hjt
#9256 [23:10] <Absol> OMGitsM3RC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#9257 [23:10] <Absol> OMGitsM3RC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#9258 [23:10] * connorXmadsYT [connorXmadsYT@notlogged] has quit. (Ping timeout: 180 seconds)
#9259 [23:10] <__Arctic_Fox__> is absol a bot?
#9260 [23:10] * ddmlpfan [ddmlpfan@notlogged] has joined #minecrafthelp
#9261 [23:10] <mattym> YEs
#9262 [23:11] <__Arctic_Fox__> oh lol
#9263 [23:11] <ddmlpfan> i need help with downloading
#9264 [23:11] <ddmlpfan> it wont download the newest one
#9265 [23:11] * Jingerly [Jingerly@notlogged] has quit. (Quit: Web client closed)
#9266 [23:11] <ddmlpfan> it just says error
#9267 [23:11] <ddmlpfan> any solutions?
#9268 [23:11] <mattym> ddmlpfan, Whats the exact error it says?
#9269 [23:11] <ddmlpfan> hang on let me see
#9270 [23:12] <OMGitsM3RC> http://paste.ubuntu.com/23979488/
#9271 [23:12] <mattym> OMGitsM3RC, Comodo is still showing up.
#9272 [23:12] <ddmlpfan> ok heres what it says "Error :( unable to save download"
#9273 [23:13] <mattym> ??> ddmlpfan av/bytefence
#9274 [23:13] <Absol> ddmlpfan: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#9275 [23:14] <OMGitsM3RC> I search up Comodo in my PC and nothing pops up
#9276 [23:14] <ddmlpfan> oh i do have bytefence and i don't use it so okay
#9277 [23:15] <mattym> OMGitsM3RC, The report is still detecting it
#9278 [23:15] * Lyna [Lyna@notlogged] has joined #minecrafthelp
#9279 [23:15] <Lyna> im back, wat do i do now?
#9280 [23:16] <mattym> Lyna, Try the game again
#9281 [23:16] <OMGitsM3RC> That's really weird cause I can't find Comodo anywhere
#9282 [23:17] * AntiDarknessHD [AntiDarknessHD@notlogged] has joined #minecrafthelp
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#9285 [23:17] * minderaser [minderaser@notlogged] has joined #minecrafthelp
#9286 [23:18] <minderaser> can anybody help me?
#9287 [23:18] * AntiDarknessHD [AntiDarknessHD@notlogged] has joined #minecrafthelp
#9288 [23:18] <urielsalis> minderaser, with?
#9289 [23:18] <AntiDarknessHD> HELP
#9290 [23:18] <AntiDarknessHD> PLZ
#9291 [23:18] <urielsalis> AntiDarknessHD, with?
#9292 [23:18] <AntiDarknessHD> when i click play on minecraft it comes up with a error
#9293 [23:19] * Lyna [Lyna@notlogged] has quit. (Ping timeout: 180 seconds)
#9294 [23:19] <minderaser> when I click play on the mc launcher, it gives me an error
#9295 [23:19] <urielsalis> AntiDarknessHD, what eror?
#9296 [23:19] <urielsalis> minderaser, what error?
#9297 [23:19] <AntiDarknessHD> it says unable to save download af_za.lang
#9298 [23:19] <minderaser> unable to save download
#9299 [23:19] <AntiDarknessHD> yea
#9300 [23:19] <AntiDarknessHD> same
#9301 [23:19] <minderaser> Unable to save download. lwjgl_util-2.9.1.jar Name: lwjgl_util-2.9.1.jar URL: https://libraries.minecraft.net/org/lwjgl/lwjgl/lwjgl_util/2.9.1/lwjgl_util-2.9.1.jar Error details: Attempting to move successful download to C:/Users\cthac\AppData\Roaming\.minecraft\libraries\org/lwjgl/lwjgl/lwjgl_util/2.9.1/lwjgl_util-2.9.1.jar The process cannot access the file because it is being used by another process Filename on disk: 8374-da3c-e3
#9302 [23:20] <AntiDarknessHD> yea
#9303 [23:20] <AntiDarknessHD> Unable to save download. af_za.lang Name: af_za.lang URL: http://resources.download.minecraft.net/e7/e788d75e9e7b1cc1f4a429c3e300ef463b610746 Error details: Attempting to move successful download to C:/Users\otto\AppData\Roaming\.minecraft\assets\objects\e7/e788d75e9e7b1cc1f4a429c3e300ef463b610746 The process cannot access the file because it is being used by another process Filename on disk: 9000-15f9-87be-cc5c Pat
#9304 [23:20] <urielsalis> ??> AntiDarknessHD av/bytefence
#9305 [23:20] <Absol> AntiDarknessHD: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#9306 [23:20] <urielsalis> ??> minderaser tools/hjt
#9307 [23:20] <Absol> minderaser: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#9308 [23:20] <Absol> minderaser: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#9309 [23:20] <OMGitsM3RC> Anything else I can do, mattym?
#9310 [23:20] <minderaser> urielsalis: what does that mean?
#9311 [23:20] <urielsalis> minderaser, Please ignore any messages starting with ??> as they are only internal commands. Instead, follow the instructions from Absol below them starting with your Username.
#9312 [23:21] <mattym> OMGitsM3RC, Not sure what else to check
#9313 [23:21] <AntiDarknessHD> i did uninstall and reinstall again but it didnt work
#9314 [23:21] <mattym> OMGitsM3RC, You may want to see if Comodo offers a removal tool to complete the uninstall.
#9315 [23:21] * con8888 [con8888@notlogged] has joined #minecrafthelp
#9316 [23:21] <minderaser> so how do i fix this?
#9317 [23:21] <mattym> AntiDarknessHD, Read the instructions Absol wrote, its not talking about the game
#9318 [23:22] <mattym> minderaser, Do the instructions you were given.
#9319 [23:22] <OMGitsM3RC> Okay. I'll just wait until Mojang can fix it cause they said they're aware of an issue with the launcher but I don't know if it's the same one
#9320 [23:22] <minderaser> i did uninstall and reinstall
#9321 [23:22] <minderaser> it still says that
#9322 [23:22] <mattym> minderaser, Not What you were told to do
#9323 [23:22] <mattym> ??> minderaser tools/hjt
#9324 [23:22] <Absol> minderaser: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#9325 [23:22] <Absol> minderaser: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#9326 [23:23] <con8888> Hey so ive been reciving the same issue since i got my new PC its on windows 10 but ive been unable to start the game from the launcher. i keep getting the same issue "Skipping bad option: lastServer:"
#9327 [23:23] <AntiDarknessHD> thanks
#9328 [23:23] <AntiDarknessHD> it works now that i removed bytefence
#9329 [23:23] <mattym> con8888, Is that all it says
#9330 [23:24] <con8888> this is the whole log from startup Preparing to launch minecraft client for 1.11.2 00:20:26 launcher Checking installations. 00:20:26 launcher Minecraft client 1.11.2 is ready to start. 00:20:26 launcher Starting! 00:20:26 launcher Using default game log configuration client-1.7.xml (outputs XML) 00:20:28 bes Setting user: con8888 00:20:30 beu Skipping bad option: lastServer: 00:20:30 bes LWJGL Version: 2.9.4 00:20:32 launcher Proces
#9331 [23:24] <mattym> con8888, When you see that, do you see a Launcher Log tab somewhere?
#9332 [23:25] <con8888> like what do you mean
#9333 [23:25] <mattym> con8888, Do you know what your current launcher version is?
#9334 [23:25] <minderaser> i dont know where the I accept is
#9335 [23:25] <con8888> its the newest one
#9336 [23:25] <con8888> i think
#9337 [23:26] <mattym> con8888, It should say the number somewhere
#9338 [23:26] <minderaser> i just re downloaded it
#9339 [23:26] <mattym> minderaser, Its in the program the first part of the instructions told you to get.
#9340 [23:26] <con8888> 2.0.806
#9341 [23:26] <minderaser> what program?
#9342 [23:26] <con8888> is that the Number?
#9343 [23:26] <mattym> ??> con8888 launcher/new/log
#9344 [23:26] <Absol> con8888: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#9345 [23:26] <mattym> minderaser, The one the instructions told you to get, read the instructions again
#9346 [23:27] * AntiDarknessHD [AntiDarknessHD@notlogged] has quit. (Ping timeout: 180 seconds)
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#9350 [23:27] <buggywalk> hello im back i have a new problem
#9351 [23:28] <mattym> buggywalk, Yeah?
#9352 [23:28] <buggywalk> when i get onto the game,i start clicking and the game minimizes and then is not responding i cant get back to it not even task manager helps
#9353 [23:28] <minderaser> http://paste.ubuntu.com/23979542/
#9354 [23:29] * Lyna [Lyna@notlogged] has joined #minecrafthelp
#9355 [23:29] <mattym> minderaser, Those are not the instructions given to you
#9356 [23:29] <minderaser> ?????????????
#9357 [23:29] <mattym> ??> minderaser tools/hjt
#9358 [23:29] <Absol> minderaser: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#9359 [23:29] <Absol> minderaser: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#9360 [23:30] <mattym> buggywalk, Try the clean install instructions again now that the driver issue it fixed. Also if you can make sure you are using the newer java that was installed
#9361 [23:30] * steve_ [steve_@notlogged] has joined #minecrafthelp
#9362 [23:30] <con8888> http://paste.ubuntu.com/23979548/ i think this is what you need
#9363 [23:30] <mattym> con8888, The latest nvidia drivers for windows have an issue that prevents Minecraft from working. You will need to install the hotfix found here http://nvidia.custhelp.com/app/answers/detail/a_id/4378/
#9364 [23:30] <bocajbee2> Hey guys. Anybody else having black-screen issues with launching the game after the update?
#9365 [23:30] * buggywalk [buggywalk@notlogged] has quit. (Client Quit)
#9366 [23:30] <mattym> ??> bocajbee2 launcher/new/log
#9367 [23:30] <Absol> bocajbee2: We need to see your launchers output logs. Please follow the instructions on this page: https://imgur.com/a/N7sQD
#9368 [23:31] <bocajbee2> launcher/new/log
#9369 [23:31] <mattym> bocajbee2, Do the instructions Absol wrote
#9370 [23:31] <minderaser> http://paste.ubuntu.com/23979562/
#9371 [23:32] <mattym> ??> minderaser av/bytefence
#9372 [23:32] <Absol> minderaser: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#9373 [23:32] <bocajbee2> Alright give me a couple minutes.
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#9378 [23:37] <minderaser> thanks guys
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#9381 [23:39] * minderaser [minderaser@notlogged] has quit. (Quit: Web client closed)
#9382 [23:39] <nexusrevive> my account wont let me log on even though i am using the right log in stuff
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#9386 [23:41] <con8888> Thanks Mattym its fixed
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#9392 [23:48] <Lyna> my minecraft is working now, thank u so much!!!
#9393 [23:49] <Lyna> my laptop was acting up so it took me awhile to reply
#9394 [23:51] * Clay [Clay@notlogged] has joined #minecrafthelp
#9395 [23:52] <Clay> I am getting the error: Unable to save download. eu_es.lang while trying to login to the version 1.11.2
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#9400 [23:55] <Clay> I am getting the error: Unable to save download. eu_es.lang while trying to login to the version 1.11.2
#9401 [23:56] <urielsalis> ??> Clay av/bytefence
#9402 [23:56] <Absol> Clay: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall it. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
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