#1 [17:24] * AuBot [AuBot@notlogged] has joined #minecrafthelp
#2 [17:25] <mattym> Lutro, Use the contents of launcher_log
#3 [17:27] <Lutro> https://paste.ubuntu.com/26328695/
#4 [17:28] <mattym> ??> Lutro win/dxdiag
#5 [17:28] <Absol> Lutro: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#6 [17:28] <Lutro> the site is not available
#7 [17:28] <mattym> right sorry
#8 [17:28] <mattym> ??> Lutro win/dxdiag/manual
#9 [17:28] <Absol> Lutro: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#10 [17:28] <Absol> Lutro: Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#11 [17:31] <Lutro> https://paste.ubuntu.com/26328711/
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#13 [17:31] <Simbuh> it says unable to download when im in the minecraft launcher
#14 [17:31] <mattym> Simbuh, Whats the full error?
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#18 [17:33] <Zeroo> hey i cant login
#19 [17:34] <mattym> Zeroo, What happens when you try?
#20 [17:34] <Simbuh> Unable to save download. br_fr.lang
#21 [17:34] <mattym> Simbuh, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#22 [17:34] <Simbuh> i dont have bytefence
#23 [17:34] <Zeroo> it says that an error prevented processing
#24 [17:34] <mattym> ??> Simbuh tools/hjt
#25 [17:34] <Absol> Simbuh: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#26 [17:34] <Absol> Simbuh: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#27 [17:34] <mattym> Zeroo, Do the same instructions sent to Simbuh
#28 [17:34] <Zeroo> An error prevented your request from being processed. Please try again.
#29 [17:35] <Zeroo> this happens
#30 [17:35] <Zeroo> ok
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#32 [17:37] <mattym> Lutro, Download and Install the file from this page https://www.geforce.com/drivers/results/128425
#33 [17:37] <Zeroo> https://paste.ubuntu.com/26328740/
#34 [17:37] <Zeroo> but it happens when i try to log in the site
#35 [17:37] <mattym> ??> Zeroo info/mcleaks
#36 [17:37] <Absol> Zeroo: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#37 [17:37] <Absol> Zeroo: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#38 [17:38] <Zeroo> oh
#39 [17:38] <Zeroo> so i need to remove mcleaks
#40 [17:38] <mattym> Zeroo, Yes, as well as the rest of the instructions
#41 [17:39] <Zeroo> thanks
#42 [17:39] <Zeroo> let me see if it will work
#43 [17:39] <Zeroo> sorry for trying i was hoping to find my stolen account there
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#45 [17:39] <Zeroo> i will buy minecraft again tho
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#85 [18:05] <Fallen_Hero_Dude> hello
#86 [18:06] <Fallen_Hero_Dude> is anybody here
#87 [18:06] * Zeroo [Zeroo@notlogged] has joined #minecrafthelp
#88 [18:06] <Zeroo> is irc back now?
#89 [18:06] <mattym> Zeroo, Yes
#90 [18:06] <Fallen_Hero_Dude> i need help with my game
#91 [18:06] <Zeroo> oh
#92 [18:07] <mattym> Fallen_Hero_Dude, explain the issue you are having
#93 [18:07] <Zeroo> so how can i remove every mojang host archive to make my online account work
#94 [18:07] <Fallen_Hero_Dude> when i join a server it says cannot find sign
#95 [18:07] <mattym> ??> Zeroo win/hosts/edit
#96 [18:07] <Absol> Zeroo: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#97 [18:07] <Absol> Zeroo: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#98 [18:07] <mattym> Fallen_Hero_Dude, Is that on a specific server or any server?
#99 [18:07] * Saint0806 [Saint0806@notlogged] has joined #minecrafthelp
#100 [18:08] <Fallen_Hero_Dude> hypixel and every other ive tried
#101 [18:08] <Zeroo> i remove everything related to mojang and i can login again in minecraft.net?
#102 [18:08] <mattym> Zeroo, Open the file as Absol instructed, delete any lines containing mojang. Save the file, and then try logging in again
#103 [18:09] <mattym> Fallen_Hero_Dude, Try to connect to the following server in minecraft: mctest.ae97.net
#104 [18:09] <mattym> Fallen_Hero_Dude, See if you get that error
#105 [18:09] <Fallen_Hero_Dude> ok
#106 [18:10] <Saint0806> I cant go into minecraft now since I have failed to save downloads
#107 [18:10] <Fallen_Hero_Dude> and also the problem is on 1.8.1
#108 [18:11] <mattym> Fallen_Hero_Dude, We dont support old versions here.
#109 [18:11] <mattym> Saint0806, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#110 [18:11] <Saint0806> I dont have Bytefence
#111 [18:11] <mattym> ??> Saint0806 tools/hjt
#112 [18:11] <Absol> Saint0806: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#113 [18:11] <Absol> Saint0806: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#114 [18:11] <Fallen_Hero_Dude> one sec witle i connect
#115 [18:12] * rangerry [rangerry@notlogged] has joined #minecrafthelp
#116 [18:13] <rangerry> unable to log into mojang.com or minecraft.net
#117 [18:14] <mattym> rangerry, What happens when you try?
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#120 [18:14] <Fallen_Hero_Dude> ur server is not on latest verion y man
#121 [18:14] <Zeroo> hey it looks like my pc wont let me remove mojang from hosts
#122 [18:14] <Fallen_Hero_Dude> the problem is not happenig on your server
#123 [18:15] <Fallen_Hero_Dude> mattym
#124 [18:15] * Ky [Ky@notlogged] has joined #minecrafthelp
#125 [18:16] <mattym> Zeroo, What do you mean?
#126 [18:16] <Ky> Can someone help me please?
#127 [18:16] <mattym> Fallen_Hero_Dude, Then its a problem specific to the other servers, you need to contact them.
#128 [18:17] <Ky> "Error details: Missing key 'artifact' on libraries[*].downloads (should be object, required as there's no classifier)" What does this mean?
#129 [18:17] <Ky> I tried to use the version 1.7.2 of Minecraft
#130 [18:17] <Zeroo> oh mattym ive learned how to edit it
#131 [18:18] <mattym> Ky, We dont support old versions here.
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#134 [18:21] <Zeroo> so thanks it worked
#135 [18:21] <Zeroo> bye
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#161 [18:28] <mattym> Yey net splits
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#166 [18:43] <Link> hello?
#167 [18:43] <payonel> Link: o/
#168 [18:43] <Link> are you someone who can help me?
#169 [18:44] <CubeTheThird> Link, what do you need?
#170 [18:44] * Minecraft [webchat@cpe-66-56-158-101.sc.res.rr.com] has joined #minecrafthelp
#171 [18:44] <Link> alright i'm having trouble with minecraft
#172 [18:44] <CubeTheThird> Link, what trouble?
#173 [18:44] * Minecraft is now known as Guest42845
#174 [18:45] <Link> So I got a new pc
#175 [18:45] <Link> and I need the launcher but I still have the account
#176 [18:45] <Link> what do I do
#177 [18:45] <Guest42845> Hi, i can't go on to 1.12
#178 [18:45] <CubeTheThird> Link, just download it from https://minecraft.net/download
#179 [18:45] <CubeTheThird> Guest42845, what happens when you try?
#180 [18:45] <Guest42845> Or 1.12.1 or 1.12.2
#181 [18:45] * Joebobfra [webchat@c-73-126-83-95.hsd1.ma.comcast.net] has joined #minecrafthelp
#182 [18:45] <Link> but it brings my to the buy minecraft screen even when I'm logged in
#183 [18:45] <Link> thats the problem
#184 [18:45] <Link> and I had already bought the game
#185 [18:46] <CubeTheThird> Link, umm.. that URL should take you directly to the download page
#186 [18:46] <Link> oh shit waut
#187 [18:46] <Absol> Link: Please keep it civil
#188 [18:46] <Link> wait
#189 [18:46] <Joebobfra> I am not able to access my previous account of which i had when i was like 11
#190 [18:46] <CubeTheThird> Joebobfra, what is preventing you from accessing it?
#191 [18:46] <Joebobfra> i do not kno
#192 [18:46] <Link> oof
#193 [18:46] <Link> sorry
#194 [18:46] * Link [webchat@pool-108-51-237-110.washdc.fios.verizon.net] has quit. (Client Quit)
#195 [18:46] <CubeTheThird> Joebobfra, then.. how do you know you can't access it?
#196 [18:47] <Joebobfra> because when i try it tells me i only have the demo but i very much bought the game when i was a kid and now its not available
#197 [18:47] <CubeTheThird> Joebobfra, what is the username you registered for your account?
#198 [18:47] <Joebobfra> joebobfra
#199 [18:48] <CubeTheThird> Joebobfra, ah there's the problem. You have a legacy (old) minecraft account, and it has not been migrated to a Mojang.com account. You can currently log in to the game itself using your usermame instead of your emaiol
#200 [18:49] <CubeTheThird> Joebobfra, however it is recommended you migrate the account
#201 [18:49] <CubeTheThird> ??> Joebobfra account/migrate
#202 [18:49] <Joebobfra> how would i do that
#203 [18:49] <Absol> Joebobfra: To migrate your old Minecraft.net account (i.e. you used your username to log in) to a Mojang account, use this page: https://account.mojang.com/migrate
#204 [18:49] <CubeTheThird> Joebobfra, just follow those instructions ^^
#205 [18:49] <Joebobfra> okay thanks everyone i love you
#206 [18:49] <Guest42845> it didnt work
#207 [18:49] <CubeTheThird> no problem :3
#208 [18:49] * Doof [webchat@pool-108-51-237-110.washdc.fios.verizon.net] has joined #minecrafthelp
#209 [18:49] <CubeTheThird> Guest42845, I didn't give you any instructions...
#210 [18:49] <Doof> hi can I have some help I got an issue
#211 [18:50] <CubeTheThird> Doof, were you able to download the game successfully?
#212 [18:50] <Doof> soyes
#213 [18:50] * Sniping [webchat@37.228.230.237] has joined #minecrafthelp
#214 [18:50] <CubeTheThird> Doof, ok what's up?
#215 [18:50] <Doof> but it says its the demo?
#216 [18:50] <Doof> I bought the game
#217 [18:50] <Doof> in the bast
#218 [18:50] <CubeTheThird> Doof, when did you purchase the game?
#219 [18:50] <Doof> probs like 2013?
#220 [18:50] <Doof> I don't exactly remember
#221 [18:50] <CubeTheThird> Doof, hmmm what is your minecraft username?
#222 [18:50] <Doof> but I knew I had to migrate my account
#223 [18:51] <Doof> my account name is linkhasnochips
#224 [18:51] <Guest42845> I still can not get on to 1.12
#225 [18:51] <Doof> u need my email.com/
#226 [18:51] <Doof> ?
#227 [18:51] <CubeTheThird> Doof, ok ya I can confirm it's been migrated. When you login to account.mojang.com/me do you see that name on the page?
#228 [18:51] <CubeTheThird> Guest42845, you ned to explain what happens when you try
#229 [18:51] <CubeTheThird> *need
#230 [18:51] <Guest42845> It said it will make changes but it didnt.
#231 [18:51] <Doof> hold up
#232 [18:52] <CubeTheThird> Guest42845, "it"? what did?
#233 [18:52] <Guest42845> When i click on 1.12 it says Error.
#234 [18:52] <CubeTheThird> Guest42845, ok. Does it give you an error log or crash report?
#235 [18:53] <Guest42845> Never mind it randomly started working but thanks for you help anyways.
#236 [18:53] <Doof> so I see my games import old minecraft accoun and my gift codes with redeem gift code or prpaid card
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#238 [18:54] <CubeTheThird> Doof, ok. It sounds like you've logged in with the wrong email
#239 [18:54] <Doof> I swear on my other computer it works
#240 [18:54] <Doof> but I can't share screens
#241 [18:54] * Guest42845 [webchat@cpe-66-56-158-101.sc.res.rr.com] has quit. (Quit: Web client closed)
#242 [18:54] <Doof> so I don't know how to show you
#243 [18:54] <CubeTheThird> Doof, I don't doubt that it works, and I can confirm your username is registered and migrated. I'm just saying you're using the wrong email to login
#244 [18:55] <Doof> just a sec let me try to log in again
#245 [18:55] * Some_RandomDude [webchat@174-081-001-024.dhcp.chtrptr.net] has joined #minecrafthelp
#246 [18:55] <CubeTheThird> Doof, sure thing. No rush
#247 [18:55] <Doof> on my old pc
#248 [18:55] <Some_RandomDude> i need halp
#249 [18:55] <CubeTheThird> Some_RandomDude, what's up
#250 [18:56] * kingdah97 [webchat@158.80.216.51] has joined #minecrafthelp
#251 [18:56] <Some_RandomDude> ik i entered my username & password correctly but it keeps saying "could not connect to the server" when i press login
#252 [18:56] <CubeTheThird> Some_RandomDude, what anti-virus and firewall software do you have?
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#254 [18:57] <Some_RandomDude> i use avast :P
#255 [18:57] <CubeTheThird> Some_RandomDude, the free version?
#256 [18:57] <Some_RandomDude> ye
#257 [18:57] <Doof> figured out the email
#258 [18:57] <Some_RandomDude> why
#259 [18:58] <Doof> thx
#260 [18:58] <CubeTheThird> Some_RandomDude, ok. Let's start by doing a malware scan then
#261 [18:58] <Doof> it works
#262 [18:58] <CubeTheThird> ??> Some_RandomDude av/adwcleaner
#263 [18:58] * Ky [webchat@c-24-4-225-163.hsd1.ca.comcast.net] has joined #minecrafthelp
#264 [18:58] <CubeTheThird> Doof, awesome!
#265 [18:58] <Absol> Some_RandomDude: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#266 [18:58] <Absol> Some_RandomDude: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#267 [18:58] <Some_RandomDude> kk
#268 [18:58] <Some_RandomDude> thx so far
#269 [18:58] <CubeTheThird> no problem :3
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#271 [18:59] <Some_RandomDude> oof i realised i accidentally deleted avast
#272 [18:59] <Some_RandomDude> imma redownload
#273 [18:59] <Ky> I'm trying to add Forge to my Minecraft, but it keeps crashing every time I try to test run it. I don't have any mods yet. I had mods before but I deleted them to use a newer version of minecraft for them. I also deleted my previous Forge.
#274 [19:00] * Doof [webchat@pool-108-51-237-110.washdc.fios.verizon.net] has quit. (Quit: Web client closed)
#275 [19:00] <Ky> What can I do it help this?
#276 [19:03] <CubeTheThird> Ky, sorry we don't assist with mods here. I recommend you look on the minecraft forums
#277 [19:04] <Ky> :(
#278 [19:04] * Ky [webchat@c-24-4-225-163.hsd1.ca.comcast.net] has quit. (Quit: Web client closed)
#279 [19:04] * Guest3681 is now known as Red_M
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#282 [19:19] <Some_RandomDude> alright
#283 [19:19] <Some_RandomDude> i did the software scan and nothins bad with my computer
#284 [19:19] * Zainyzach [webchat@CPE788df7eaa301-CM788df7eaa300.cpe.net.cable.rogers.com] has joined #minecrafthelp
#285 [19:19] <Some_RandomDude> so idk whats happening
#286 [19:19] <Zainyzach> I am a helper
#287 [19:19] <Zainyzach> anyone need help?
#288 [19:19] <Some_RandomDude> yea i need help
#289 [19:19] <Zainyzach> ?? ask
#290 [19:19] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#291 [19:20] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#292 [19:20] <CubeTheThird> Some_RandomDude, you scanned with adwcleaner?
#293 [19:20] <Some_RandomDude> adwcleaner?
#294 [19:20] <Some_RandomDude> what is that
#295 [19:20] <CubeTheThird> ??> Some_RandomDude av/adwcleaner
#296 [19:20] <Absol> Some_RandomDude: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#297 [19:20] <Absol> Some_RandomDude: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#298 [19:21] <Some_RandomDude> k
#299 [19:21] <Zainyzach> WHo needs help
#300 [19:21] * Zainyzach [webchat@CPE788df7eaa301-CM788df7eaa300.cpe.net.cable.rogers.com] has quit. (Client Quit)
#301 [19:21] * ZainyzachHelper [webchat@CPE788df7eaa301-CM788df7eaa300.cpe.net.cable.rogers.com] has joined #minecrafthelp
#302 [19:21] <ZainyzachHelper> I am able to hel[p
#303 [19:21] <ZainyzachHelper> help*
#304 [19:21] <ZainyzachHelper> Who needs help
#305 [19:21] <CubeTheThird> please don't a) repeatedly ask if people need help (they will say if they do), and b) put helper in your username
#306 [19:22] <Some_RandomDude> i dont think i have a virus or am hacked or junk
#307 [19:22] <ZainyzachHelper> I like having helper in my name it makes me feel spectal
#308 [19:22] <ZainyzachHelper> My minecraft wont work anymore so I help here now
#309 [19:23] <CubeTheThird> Some_RandomDude, usually something will be blocking the game, which causes your issue. A malware scan is our typical first thing to try for that (besides checking anti-virus )
#310 [19:23] <CubeTheThird> ZainyzachHelper, please remove it from your name, or you will be kicked
#311 [19:23] * ZainyzachHelper [webchat@CPE788df7eaa301-CM788df7eaa300.cpe.net.cable.rogers.com] has joined #minecrafthelp
#312 [19:23] <CubeTheThird> ZainyzachHelper, btw you can use the /nick command to change it without logging out
#313 [19:24] <ZainyzachHelper> kk
#314 [19:24] <mattym> That
#315 [19:24] <ZainyzachHelper> My minecraft wont work anymore sadly, I now work here.
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#317 [19:25] * CubeTheThird kicked ZainyzachHelper from #minecrafthelp (Reason: ainyzachHelper :Change your name)
#318 [19:25] * Zainyzach [webchat@CPE788df7eaa301-CM788df7eaa300.cpe.net.cable.rogers.com] has joined #minecrafthelp
#319 [19:26] <CubeTheThird> Zainyzach, better. Did you want help getting the game working?
#320 [19:26] <Zainyzach> That would be lovely
#321 [19:26] <CubeTheThird> Zainyzach, ok so what's the issue?
#322 [19:27] <Zainyzach> I know it but I need help, I work here so this kinda feel weird
#323 [19:27] <Zainyzach> but
#324 [19:27] <Zainyzach> I have the crash report
#325 [19:27] <CubeTheThird> Zainyzach, copy the report onto http://paste.ubuntu.com and give the URL here.
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#328 [19:28] <zainyzach_> Sorry hoped on my diffrent computer can you re send the link?
#329 [19:28] <CubeTheThird> zainyzach_, http://paste.ubuntu.com
#330 [19:29] <zainyzach_> https://paste.ubuntu.com/26329193/
#331 [19:29] <zainyzach_> I know the problem
#332 [19:29] <CubeTheThird> zainyzach_, well I would assume "No space left on disk" is pretty evident yes
#333 [19:30] <Zainyzach> Is that why it keep skicking me off my account to?
#334 [19:30] <Zainyzach> kicking*
#335 [19:30] * Some_RandomDude [webchat@174-081-001-024.dhcp.chtrptr.net] has joined #minecrafthelp
#336 [19:30] <Some_RandomDude> im back
#337 [19:30] <Zainyzach> Hello
#338 [19:30] <Some_RandomDude> and my stuff is safe
#339 [19:30] <CubeTheThird> Some_RandomDude, welcome back. Any luck?
#340 [19:30] <Some_RandomDude> i guess ill try loggin on now
#341 [19:30] <CubeTheThird> Zainyzach, what do you mean by kicking off? though honestly running out of disk space can cause a lot of problems
#342 [19:31] <Zainyzach> Like when I play the game it kicked me out of the minecraft launcher then when I go back in I have to relog in
#343 [19:31] <Some_RandomDude> it still didnt work :(
#344 [19:31] <Zainyzach> Some_RandomDude, what is the problem?
#345 [19:32] <CubeTheThird> Zainyzach, very likely yes. I strongly recommend you delete stuff to clear up disk space
#346 [19:32] <Some_RandomDude> it keeps saying "could not connect to the server" when i do my password and junk and everything
#347 [19:32] <Some_RandomDude> my internet is gud bc im talkin to you rn
#348 [19:32] <CubeTheThird> Some_RandomDude, hmm. Is that the full message?
#349 [19:32] <Some_RandomDude> yes
#350 [19:32] <Some_RandomDude> Could not connect to server.
#351 [19:32] <Some_RandomDude> is the message exactly
#352 [19:32] <CubeTheThird> Some_RandomDude, ok. Let's run a scan to see if you have anything else that might be blocking it
#353 [19:32] <CubeTheThird> ??> Some_RandomDude tools/hjt
#354 [19:32] <Absol> Some_RandomDude: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#355 [19:32] <Absol> Some_RandomDude: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#356 [19:32] <Zainyzach> Should I take things off my keychain>?
#357 [19:32] <Some_RandomDude> whats that
#358 [19:33] <CubeTheThird> Some_RandomDude, do what Absol said
#359 [19:33] <CubeTheThird> Zainyzach, your.. keychain? what?
#360 [19:33] <Zainyzach> Oh its somthing on macs
#361 [19:33] <Zainyzach> its every single password ever saved
#362 [19:34] <CubeTheThird> Zainyzach, I doubt that would take up much space
#363 [19:34] <Zainyzach> same
#364 [19:34] <Zainyzach> minecraft
#365 [19:34] <Zainyzach> wait
#366 [19:34] <Zainyzach> dont deleate that
#367 [19:34] <Zainyzach> lolk
#368 [19:34] <Zainyzach> Lol*
#369 [19:34] <Some_RandomDude> hmm
#370 [19:34] <Some_RandomDude> from my adwcleaner scan this is what i got
#371 [19:34] <Some_RandomDude> https://paste.ubuntu.com/26329218/
#372 [19:34] <Some_RandomDude> omg avast is spamming me like crazy
#373 [19:34] <Zainyzach> let me check the link I am good at reading lin ks
#374 [19:34] <Zainyzach> and code
#375 [19:35] <CubeTheThird> Some_RandomDude, hmm I it looks like it successfully removed some stuff, but there must be something else blocking the connection. Please use the trend micro tools Absol linked above
#376 [19:36] <Zainyzach> It seems it deleated yahoo
#377 [19:36] <Some_RandomDude> and this is hijak
#378 [19:36] <Some_RandomDude> https://paste.ubuntu.com/26329229/
#379 [19:37] <CubeTheThird> ??> Some_RandomDude info/mcleaks
#380 [19:37] <Absol> Some_RandomDude: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#381 [19:37] <Absol> Some_RandomDude: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#382 [19:37] <Zainyzach> `Many of the files are missing in Deleted: Yahoo! Powered micel
#383 [19:37] <Zainyzach> https://paste.ubuntu.com/26329229/*
#384 [19:37] <Zainyzach> https://paste.ubuntu.com/26329229/ I meant
#385 [19:37] <Some_RandomDude> how do i do what absol said
#386 [19:37] <CubeTheThird> ??> Some_RandomDude win/hosts/edit
#387 [19:37] <Absol> Some_RandomDude: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#388 [19:38] <Absol> Some_RandomDude: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#389 [19:38] <Zainyzach> Some_RandomDude my minecraft is working
#390 [19:38] <Zainyzach> CubeTheThird my minecraft is working
#391 [19:38] <CubeTheThird> Zainyzach, ah good
#392 [19:38] <Zainyzach> But I can still help here right?
#393 [19:39] <Some_RandomDude> ermm
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#395 [19:39] <Some_RandomDude> i mighta screwed up but idk
#396 [19:39] <Some_RandomDude> so i entered the link absol said
#397 [19:39] <CubeTheThird> Zainyzach, if you follow the channel rules, and actually be helpful
#398 [19:40] <Some_RandomDude> i opened it with notepad
#399 [19:40] <Some_RandomDude> oh wait
#400 [19:40] <CubeTheThird> ??>> Zainyzach rules
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#402 [19:40] <Some_RandomDude> in the notepad it says 94.23.155.247 authserver.mojang.com 94.23.155.247 sessionserver.mojang.com
#403 [19:40] <Some_RandomDude> ...
#404 [19:40] <Some_RandomDude> wot
#405 [19:40] <CubeTheThird> Some_RandomDude, remove those lines
#406 [19:41] <Some_RandomDude> ok
#407 [19:41] <Some_RandomDude> i removed them
#408 [19:41] <Some_RandomDude> should i save the notepad
#409 [19:41] <Some_RandomDude> and exit it
#410 [19:42] <Some_RandomDude> cube?
#411 [19:42] <CubeTheThird> Some_RandomDude, yup do that
#412 [19:44] <CubeTheThird> .bak
#413 [19:44] <CubeTheThird> oops wrong window lol
#414 [19:44] <Some_RandomDude> erm
#415 [19:44] <Some_RandomDude> cube
#416 [19:44] <CubeTheThird> Some_RandomDude, sup?
#417 [19:45] <Some_RandomDude> it seems i can only run as administrator in one tab and run the link in another
#418 [19:45] <Some_RandomDude> if i delete the stuff i dont delete it permanantly bc its not saved in the host file
#419 [19:45] <Some_RandomDude> soooo
#420 [19:45] <CubeTheThird> Some_RandomDude, did you run notepad as administrator?
#421 [19:45] <Some_RandomDude> yep
#422 [19:45] <CubeTheThird> Some_RandomDude, and you did file -> open with the link Absol gave?
#423 [19:45] <Some_RandomDude> %SystemRoot%\System32\drivers\etc\hosts
#424 [19:46] <CubeTheThird> Some_RandomDude, and that opened it as a non administrator?
#425 [19:46] <Some_RandomDude> yep
#426 [19:46] * Zainyzach [webchat@CPE788df7eaa301-CM788df7eaa300.cpe.net.cable.rogers.com] has joined #minecrafthelp
#427 [19:46] <CubeTheThird> Some_RandomDude, huh never heard of that happening before. Here's a workaround: save the file somewhere else, then copy it to the correct location
#428 [19:46] <Some_RandomDude> ok
#429 [19:49] <Some_RandomDude> wait
#430 [19:49] <Some_RandomDude> how do i find the file "host"
#431 [19:49] <Some_RandomDude> theres so many files with the name host in it...
#432 [19:50] <CubeTheThird> Some_RandomDude, its in C:/System32/drivers/etc
#433 [19:50] <Zainyzach> CubeTheThird your wanted
#434 [19:50] <Some_RandomDude> nvm i found the file
#435 [19:50] <CubeTheThird> ah good
#436 [19:52] <Some_RandomDude> idk how to find the file location im lookin for so my solution is to open up the same location as the original link/notepad... errrm the place i needed administrator perms to put in
#437 [19:53] <CubeTheThird> Some_RandomDude, wait are you not administrator on your PC?
#438 [19:53] <Some_RandomDude> i am
#439 [19:54] <Some_RandomDude> xD
#440 [19:54] <CubeTheThird> Some_RandomDude, hmm do you know how to open the C drive in the file explorer?
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#442 [19:55] <Some_RandomDude> nooooo
#443 [19:55] <Some_RandomDude> :(
#444 [19:55] <Some_RandomDude> still doesnt work
#445 [19:55] <Some_RandomDude> ill retry
#446 [19:55] <CubeTheThird> Some_RandomDude, open a folder, to go This PC -> C drive
#447 [19:56] <Some_RandomDude> yes?
#448 [19:56] <Some_RandomDude> k
#449 [19:57] <Some_RandomDude> cube?
#450 [19:58] <CubeTheThird> Some_RandomDude, yes..? go to System32 -> drivers
#451 [19:58] <Some_RandomDude> k
#452 [19:58] <Some_RandomDude> oh
#453 [19:59] <Some_RandomDude> i found the folder
#454 [19:59] <CubeTheThird> Some_RandomDude, in the etc folder you should find the hosts file
#455 [19:59] <Some_RandomDude> oh yeah found it and deleted it
#456 [19:59] <Some_RandomDude> i replaced it with a notepad file
#457 [19:59] <Some_RandomDude> idk if i shoulda done that but who cares
#458 [20:00] <CubeTheThird> Some_RandomDude, well if there wasn't anything else in it it's not a big deal, but it's not really a good idea to delete the file instead of replacing/editing it
#459 [20:00] <Some_RandomDude> it didnt replace itself with nothing so i deleted it
#460 [20:00] <Some_RandomDude> :P
#461 [20:00] <Some_RandomDude> is that it?
#462 [20:00] <Some_RandomDude> does mc work now?
#463 [20:01] <CubeTheThird> Some_RandomDude, should ya
#464 [20:01] <Some_RandomDude> alright ill try
#465 [20:01] <Some_RandomDude> it worked!
#466 [20:01] <Some_RandomDude> thank you so much cube
#467 [20:01] <Some_RandomDude> omg
#468 [20:01] <CubeTheThird> awesome! glad it works!
#469 [20:01] <Some_RandomDude> ive been stuck on this chewing my thumb for about 5 months
#470 [20:01] <Some_RandomDude> finally
#471 [20:01] <Some_RandomDude> im glad i resorted to this
#472 [20:02] <Some_RandomDude> thx cube
#473 [20:02] <Zainyzach> This site is really helpful
#474 [20:02] <Some_RandomDude> yes it is
#475 [20:02] <Some_RandomDude> holy frik i am gonna come here with my mc problems
#476 [20:02] <Zainyzach> You might work herew ti
#477 [20:02] <Zainyzach> to
#478 [20:02] <Zainyzach> work*
#479 [20:03] <CubeTheThird> Some_RandomDude, glad to help! have fun~
#480 [20:03] <Some_RandomDude> yay
#481 [20:03] <Zainyzach> Some_RandomDude, you might valentere one day?
#482 [20:04] <Zainyzach> volunteer*
#483 [20:05] <Some_RandomDude> yep
#484 [20:05] <Zainyzach> Want to know how?
#485 [20:06] <CubeTheThird> Zainyzach, I would be amazed if you could answer that question
#486 [20:07] <Zainyzach> Sassy cuby
#487 [20:08] <Zainyzach> Some_RandomDude wanna know how to start?
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#491 [20:33] <ShadowX> Why i can´t open de chest in minecraft survival
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#494 [21:04] <wj> hello
#495 [21:05] <wj> I have problem in play of latest version (download ver. 1.12.2)
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#497 [21:06] <wj> I cannot download it... during downloading time, the status bar is very slow and stop
#498 [21:06] <wj> how to solve the problem ???
#499 [21:10] <wj> in last time the download status bar stopped in downloading of the file "realms-1.10.17.jar"
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#501 [21:13] <morton1337> any0ne here???
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#504 [21:19] <wj> my trouble in downloading has been just solved ! thanks
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#506 [21:26] <Mendari> Hello
#507 [21:27] <Mendari> My screen keeps randomly frezzing on the hypixel server and it wont stop, it never use to do this how do i fix this problem
#508 [21:28] <Mendari> can someone please help me
#509 [21:29] <Mendari> Hello, Soemone
#510 [21:31] <Mendari> Hello, can someone help me please
#511 [21:31] <Mendari> Hello, can someone help me please
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#556 [22:56] <jordan_> hi, i created an account a few years ago, and i can't log on anymore, i reset my password for the account, but still won't let me log in
#557 [22:57] <mattym> jordan_, What happens when you try?
#558 [22:57] <jordan_> says incorrect password or email
#559 [22:57] <mattym> jordan_, And you were able to get through the password reset process?
#560 [22:58] <jordan_> yeah, iv reset my password a few times now, reset all fine. but when go on website to log in says its wrong
#561 [22:58] <mattym> ??> jordan_ login/throttle
#562 [22:58] <Absol> jordan_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#563 [22:58] <Absol> jordan_: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#564 [22:59] <jordan_> yeah i did it other day reset all password and said was wrong, so today i tried again and same thing
#565 [23:00] <mattym> jordan_, Are you using any type of VPN or similar software?
#566 [23:00] <jordan_> I'm from uk and thats where created my account, and I'm currently in newzealand at the minute, will that affect out?
#567 [23:01] <mattym> jordan_, No that shouldn't effect anything
#568 [23:01] <jordan_> ah yeah, I'm on my macbook and just go on internet like normal to the website
#569 [23:02] <jordan_> cause iv bought the game on pc a few years ago, and now i want to download it on my macbook
#570 [23:03] <mattym> jordan_, You sure the Mac isnt running a VPN or tunneling setting?
#571 [23:04] <jordan_> not that i know off, how do i check
#572 [23:04] <mattym> jordan_, You would know if it was something you had installed
#573 [23:04] <mattym> jordan_, Are you on a shared/public network?
#574 [23:05] <jordan_> what does that mean
#575 [23:05] <jordan_> the wifi?
#576 [23:05] * Gianno [webchat@ip-45-3-13-66.user.start.ca] has joined #minecrafthelp
#577 [23:06] <mattym> jordan_, Yes wifi/internet/network
#578 [23:06] <Gianno> Hi I need help w/ something
#579 [23:06] <jordan_> private wifi, but even on my phone it won't let me log on
#580 [23:07] <mattym> jordan_, Can you try with the phone while the wifi is off on it.
#581 [23:07] <Gianno> Can someone pls help me out
#582 [23:07] <jordan_> yeah won't work on my phone either when not on wifi
#583 [23:08] <mattym> jordan_, Are your phone/computer updated to the local time where you currently are?
#584 [23:08] <jordan_> yes
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#586 [23:09] <Gianno> @mattym could u please help me out w/ somethign
#587 [23:09] <mattym> Gianno, Just explain what you need help with
#588 [23:10] <Gianno> So I open up my minecraft and 1 second after it opens up it goes into do not respond and never comes out of it why is this?
#589 [23:10] <mattym> ??> Gianno tools/hjt
#590 [23:10] <Absol> Gianno: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#591 [23:10] <Absol> Gianno: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#593 [23:11] <netherportal02> when i try to open the newest snapshot the game freezes after 2 seconds and the error is that the realm module is missing
#594 [23:12] <mattym> netherportal02, We dont support the snapshots here
#595 [23:12] <mattym> netherportal02, We dont support the snapshots here
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#597 [23:13] <Gianno> @mattym Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 9:11:56 PM, on 2018-01-05 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.15063.0850) Boot mode: Normal Running processes: C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe C:\Users\ggoly\AppData\Local\Microsoft\OneDrive\OneDrive.exe C:\Program Files (x86)\BlueStacks\HD-Agent.exe C:\Program Files (x86)\Clownfish\Clownfish
#598 [23:13] <Gianno> https://paste.ubuntu.com/26330276/
#599 [23:13] <mattym> Gianno, Please follow al the instructions
#600 [23:13] <Gianno> **
#601 [23:14] <mattym> ??> Gianno av/adwcleaner
#602 [23:14] <Absol> Gianno: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#603 [23:14] <Absol> Gianno: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#604 [23:15] <mattym> Gianno, Try the instructions Absol wrote, after you have restarted try running it again
#605 [23:15] <Gianno> Ok thanks
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