#1 [00:06] * pintormen17 [webchat@201.185.13.67] has joined #minecrafthelp
#2 [00:07] <pintormen17> i forgot my username what i can do!!!!
#3 [00:07] <mattym> pintormen17, Did you ever migrate your account?
#4 [00:08] <pintormen17> no
#5 [00:08] <pintormen17> i cant
#6 [00:08] <mattym> ??> pintormen17 account/send-email
#7 [00:08] <Absol> pintormen17: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#8 [00:08] <Absol> pintormen17: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#9 [00:09] <pintormen17> i dont have the Transaction ID
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#19 [00:56] * irRussell [webchat@c-73-78-148-250.hsd1.co.comcast.net] has joined #minecrafthelp
#20 [00:56] <irRussell> hey yall, idk where to go or who to talk to, havent played minecraft in like a year and it wont let me change my secret questions :/
#21 [00:56] <irRussell> says "unable to change questions"
#22 [00:57] <mattym> ??> irRussell account/send-email
#23 [00:57] <Absol> irRussell: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#24 [00:57] <Absol> irRussell: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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#26 [01:00] <irRussell> What if i dont have transaction id and/or gift code, because i bought the game back in inf dev before mojang was incharge of all this...
#27 [01:01] <mattym> irRussell, Mojang was always in charge.
#28 [01:01] <irRussell> true it was notch's game after all, but i mean i used to log in with my account name and had to convert to a mojang account.
#29 [01:03] <mattym> irRussell, You will need to find a way to find/recover the ID. There is info linked to from the form.
#30 [01:06] <irRussell> welp time to just buy minecraft again, because who can be bothered to find something from YEARS ago.
#31 [01:06] <irRussell> thanks for the help!
#32 [01:15] * Tmdragon5 [webchat@169-1-195-43.ip.afrihost.co.za] has joined #minecrafthelp
#33 [01:17] <Tmdragon5> my minecraft skins are not working they appear as Alex and Steve
#34 [01:17] <mattym> ??> Tmdragon5 tools/hjt
#35 [01:17] <Absol> Tmdragon5: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#36 [01:17] <Absol> Tmdragon5: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#51 [03:21] * Moo_Loo [webchat@n49-198-169-86.mrk1.qld.optusnet.com.au] has joined #minecrafthelp
#52 [03:22] <Moo_Loo> Hello, I'm trying to recover an account purchased before Nov 2012
#53 [03:22] <thgilfodrol> Moo_Loo: do you remember how you paid?
#54 [03:23] <Moo_Loo> I think Paypal
#55 [03:23] <thgilfodrol> ??> Moo_Loo account/send-email
#56 [03:23] <Absol> Moo_Loo: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#57 [03:23] <Absol> Moo_Loo: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#58 [03:24] <thgilfodrol> Moo_Loo: you should be able to retrieve your transaction id from the paypal order history
#59 [03:24] <Moo_Loo> I have the original email and it has a tx id in it is that the correct one?
#60 [03:25] <thgilfodrol> Moo_Loo: if you have the original email with the transaction id (don't post it here), that's perfect
#61 [03:25] <Moo_Loo> awesome stuff thanks a lot everyone :D
#62 [03:25] <thgilfodrol> Moo_Loo: make sure to include the transaction id in the email form and you should be good to go
#63 [03:25] <thgilfodrol> Moo_Loo: no problem, good luck
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#65 [03:54] * poppy [webchat@23-115-194-53.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#66 [03:55] <poppy> Better together update doesn't show up in games & apps on xbox one
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#68 [04:26] * asnelin [webchat@12.205.97.53] has joined #minecrafthelp
#69 [04:27] <asnelin> my problem is that i trying to loggin my account and i cant i have like 2-3 weeks that i cant log in and i try everythin
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#71 [04:42] * Len [webchat@wlan-230111.nbw.tue.nl] has joined #minecrafthelp
#72 [04:42] <yeet> hello
#73 [04:42] <Len> hello?
#74 [04:42] <Len> im having some issues login in
#75 [04:43] <yeet> I switched hotmail since i couldnt remember the password to my old one which i also had an old number on. Do you guys recon if i can switch the mail that the account is on to my current one?
#76 [04:43] <Len> there isnt anyine who can help right?
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#78 [04:48] <yeet> I dont know but i found a way to maybe reset the password from my current mail
#79 [04:48] <asnelin> my problem is that i trying to loggin my account and i cant i have like 2-3 weeks that i cant log in and i try everything
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#85 [04:52] <krl3234> https://paste.ubuntu.com/26345979/ Can't get demo to open for my son, pixel format or something
#86 [04:52] * Odalisque [sid140076@id-140076.hathersage.irccloud.com] has joined #minecrafthelp
#87 [04:52] <krl3234> Any help will be much appreciated. Last day of school holidays, going grey!
#88 [05:02] * NickPl4ysMC [webchat@93-143-101-177.adsl.net.t-com.hr] has joined #minecrafthelp
#89 [05:04] <NickPl4ysMC> Hey,I own Minecraft Titan Launcher,And a Premium Account "NickPl4ysMC" When I attempt to hit "play" it comes with an OpenGL error message,and it's like that over and over again,I tried to reinstall java or minecraft,but It didn't work.My DxDiag report: https://paste.ubuntu.com/26346006/
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#97 [06:05] <GalaxyMiner> javanullpointer when i open the serverr
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#100 [06:39] * norring [webchat@h85-8-4-32.cust.se.alltele.net] has joined #minecrafthelp
#101 [06:40] <norring> Could not save download. be_by.lang
#102 [06:40] <urielsalis> norring, what antivirus you have?
#103 [06:40] <norring> waht is this Could not save download. be_by.lang
#104 [06:41] <urielsalis> norring, read my message
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#109 [06:57] <Lenny> Help, cant download 1.12.2
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#118 [07:51] <mlady> i have never been able to keep a single player creative world in peaceful mode. it almost immediately switches back to normal
#119 [07:51] <mlady> has anyone else ever seen this?
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#127 [08:28] <krl3234> can anyone work out hy my son cant play please... https://paste.ubuntu.com/26345979/ thanks
#128 [08:30] <urielsalis> krl3234, there are no drivers for your graphics card for Windows 10. Downgrade to Windows 7, get a new gpu(if its a desktop pc) or play in another PC
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#132 [08:40] * Thomaskemps [webchat@d54c1721e.access.telenet.be] has joined #minecrafthelp
#133 [08:41] <Thomaskemps> I can't access my account
#134 [08:41] * Thomaskemps [webchat@d54c1721e.access.telenet.be] has quit. (Client Quit)
#135 [08:43] <_vormix_> Hello! I would like to know why on the minecrafta site when downloading that minecraft contains versions on windows 10 and I do not know why on my laptop I write that I have to buy a minecraft on windows 10. (I am Polish and I use translator so some words may not be correct)
#136 [08:44] <urielsalis> _vormix_, there are two "editions" of Minecraft, java edition(the normal one with the latest updates and mods) and the Windows 10 edition(only supported in Windows 10 and its Minecraft PE basically)
#137 [08:44] <urielsalis> _vormix_, Java edition works in all OSs that run java, including Windows 10
#138 [08:45] <_vormix_> but I have windows 10
#139 [08:46] <urielsalis> _vormix_, what is your username?
#140 [08:47] <_vormix_> my username is _Vormix_ (in minecraft)
#141 [08:47] <urielsalis> _vormix_, you have a Java edition account, so you download that one
#142 [08:50] <_vormix_> that is, if I have purchased an original minecraft for PLN 100, then minecraft on windows 10 and I would like to buy it?
#143 [08:51] <urielsalis> _vormix_, Java edition, the version you have, works just fine in Windows 10
#144 [08:51] <urielsalis> _vormix_, the Windows 10 edition is other game, that is based on the mobile version
#145 [08:51] * Misha_Odessa [webchat@78.26.151.228] has joined #minecrafthelp
#146 [08:52] <Misha_Odessa> I have Xbox one version of Minecraft. I have a problem when I try to connect to online server InPvP and others with second gamepad. I connect to the server with first gempad without problems. When I try to connect the second one I get the inscription "landscape generation" - then nothing happens.
#147 [08:52] <urielsalis> Misha_Odessa, hi, this chat is usually just for the java edition, you can try in the forums
#148 [08:52] <Misha_Odessa> ok
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#151 [08:56] <EliotHDragon> unable to download af_ZA.lang
#152 [08:56] <urielsalis> EliotHDragon, what antivirus you have?
#153 [08:57] <mlady> when i create a single player world in creative mode, and i switch the difficulty to peaceful, it always, eventually (and sometimes quickly), switches back to normal -- i've always seen this problem, for years
#154 [08:57] <_vormix_> urielsalis , ok thanks!
#155 [08:57] <mlady> is this known?
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#157 [08:57] <EliotHDragon> don't have AV. I'm on Mac OSX
#158 [08:57] <urielsalis> EliotHDragon, adblockers?
#159 [08:57] <urielsalis> mlady, have you tried to lock it?
#160 [08:57] <mlady> how can i lock it?
#161 [08:58] <urielsalis> mlady, lock icon next to the difficult
#162 [08:58] <EliotHDragon> No adBlocker
#163 [08:58] <mlady> interesting - is that when creating the world? or from the in-game menu?
#164 [08:58] <urielsalis> EliotHDragon, not even in chrome?
#165 [08:59] <urielsalis> mlady, nope, escape key, options
#166 [08:59] <urielsalis> mlady, once you entered the world
#167 [08:59] <Lexi> My command won't work. It usually works on pc but it won't work on xbox. It keeps telling me: Line one, column two: missing '}' or object member name.
#168 [08:59] <mlady> urielsalis: ok. didn't know that existed. why is it ever not locked? what is the purpose of an unlocked difficulty?
#169 [09:00] <mlady> and what are the conditions that are expected to switch it back?
#170 [09:00] <EliotHDragon> No extension in chrome
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#173 [09:02] <urielsalis> mlady, it shouldnt change from what you created in the world, but dont know if creative does something different with that(or a commandblock running /difficulty is changing it)
#174 [09:02] <urielsalis> EliotHDragon, one moment
#175 [09:03] <mlady> urielsalis: definitely no command block. I often (and have for years) created creative flatworlds for quick testing of single crafts or setups. one of the first things i always do when i enter the new world is `/difficulty 0`
#176 [09:03] <mlady> it has been my experience for these years that this does not "stick"
#177 [09:03] <mlady> and inevitably there will be slimes bouncing around soon
#178 [09:03] <urielsalis> mlady, when you do it with a command(/difficulty), its not saved to the world
#179 [09:04] <urielsalis> mlady, you have to change it from the options menu of the world for it to stick
#180 [09:04] <mlady> but it will reset even without exiting the world. is that expected too?
#181 [09:04] <mlady> and then what is the purpose of the command?
#182 [09:04] <urielsalis> mlady, it applies to current chunks, not new ones
#183 [09:05] <urielsalis> EliotHDragon, parental control software? Adblocker in the hosts file?, Adblock master?
#184 [09:05] <urielsalis> EliotHDragon, firewall?
#185 [09:06] <mlady> huh ... well i'm not sure whether to feel foolish or consider this a misdesign :) is there a command to lock it in equivalently to the ui option?
#186 [09:07] <EliotHDragon> Already have this problem in the past.
#187 [09:07] <EliotHDragon> Nom : af_ZA.lang Lien : http://resources.download.minecraft.net/e6/e69156665061fcd400392fdb8ff417ec80b800c4 Détails de l'erreur : Request error -7: ERR_TIMED_OUT
#188 [09:07] <urielsalis> mlady, you could search and report it if it doesnt exists in bugs.mojang.com
#189 [09:07] <urielsalis> EliotHDragon, oh, timed out. Can you run a speedtest in speedtest.net?
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#191 [09:08] <mlady> urielsalis: well i apprecaite your time, thanks
#192 [09:08] <EliotHDragon> No problem with speed
#193 [09:08] * mlady [webchat@ELEMENTAL-T.bar1.Portland1.Level3.net] has quit. ()
#194 [09:08] <urielsalis> EliotHDragon, well, the error you posted says it timed out, meaning it took longer than 5 seconds for the server to respond
#195 [09:10] <EliotHDragon> Ping 14ms down 75 Mbps Up 20 Mbps
#196 [09:10] <urielsalis> EliotHDragon, and if you try opening http://resources.download.minecraft.net/e6/e69156665061fcd400392fdb8ff417ec80b800c4 in your browser?
#197 [09:12] <EliotHDragon> Link work well in browser
#198 [09:12] <urielsalis> EliotHDragon, then you have a firewall or other software blocking Minecraft connection to it
#199 [09:13] <EliotHDragon> I will try with firewall off. Thank you for now. I must leave.
#200 [09:13] <EliotHDragon> Bye
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#207 [09:36] * GommCon [webchat@p5B2CA663.dip0.t-ipconnect.de] has joined #minecrafthelp
#208 [09:38] <GommCon> Hello i have a problem. i changed my username but have a Typing error can anyone help me?
#209 [09:38] <urielsalis> GommCon, you will have to wait 30 days or contact Mojang
#210 [09:39] <GommCon> how can i contact mojang?
#211 [09:39] <urielsalis> ??> GommCon account/send-email
#212 [09:39] <Absol> GommCon: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#213 [09:39] <Absol> GommCon: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#214 [09:39] <GommCon> okay tank you :)
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#219 [09:55] <GrumpyKittenMC> I can't download the newest version
#220 [09:57] * MAx_ [webchat@h198.206.141.40.ip.windstream.net] has joined #minecrafthelp
#221 [09:57] * GrumpyKittenMC [webchat@212-238-211-27.ip.xs4all.nl] has quit. (Client Quit)
#222 [09:57] <MAx_> Hi, Im having an issue where i cant play minecraft bc of an error that I will paste bellow
#223 [09:57] <MAx_> URL: https://launchermeta.mojang.com/mc/assets/1.12/3b666765bafa02e84e24b371d9efd7a4d1b6e188/1.12.json Error details: Permission denied Filename on disk: 1.12.json Path: /Users/maxaschinberg22/Library/Application Support/minecraft/assets/indexes/1.12.json Exists: false
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#225 [10:00] * Red_M [~potato@aperturescience.red-m.net] has joined #minecrafthelp
#226 [10:01] <MAx_> Why is no one helpung me?
#227 [10:03] * Red_M [~potato@aperturescience.red-m.net] has quit. (Client Quit)
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#234 [10:29] <Pure_Reaper03> My Minecraft keeps crashing as soon as I enter the game, I've tried redownloading it, deleted it and downloaded it again... how can you help me?
#235 [10:34] * miikey8 [webchat@207-255-210-170-dhcp.cbe.md.atlanticbb.net] has joined #minecrafthelp
#236 [10:35] <miikey8> Hello, Minecraft is not working on my computer and I received the error: "Pixel Format Not Accelerated"
#237 [10:36] <miikey8> Are there any ways I can fix this?
#238 [10:40] <urielsalis> ??> miikey8 win/dxdiag
#239 [10:40] <Absol> miikey8: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#240 [10:42] <miikey8> do you want me to post the link now?
#241 [10:44] <urielsalis> miikey8, yes please
#242 [10:44] <miikey8> https://paste.ubuntu.com/26347534/
#243 [10:45] <urielsalis> miikey8, there are no drivers for your graphics card for Windows 10. Downgrade to Windows 7, get a new gpu(if its a desktop pc) or play in another PC
#244 [10:45] <miikey8> Ok, thank you
#245 [10:57] * stif123 [webchat@apn-31-1-194-117.dynamic.gprs.plus.pl] has joined #minecrafthelp
#246 [10:57] <stif123> hi, can you help me with my problem ??? https://paste.ubuntu.com/26347590/
#247 [10:58] <urielsalis> stif123, download and install https://downloadcenter.intel.com/download/27267/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=86210
#248 [11:00] <stif123> thank you, i will do it :)
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#250 [11:23] * Syl [webchat@ip4da4a934.direct-adsl.nl] has joined #minecrafthelp
#251 [11:24] <Syl> Stat
#252 [11:24] <Syl> help
#253 [11:26] * stif123 [webchat@apn-31-1-194-117.dynamic.gprs.plus.pl] has joined #minecrafthelp
#254 [11:26] * markboston26 [~markbosto@73.142.14.255] has joined #minecrafthelp
#255 [11:27] <markboston26> Hi i have a question about minecraft server and port forwarding
#256 [11:27] <markboston26> i just want to make sure that no one can get into my network through the server is there some other step i need to do besides opening the port
#257 [11:28] <urielsalis> markboston26, opening your ports you always open yourself for that risk
#258 [11:29] <urielsalis> markboston26, exploting it means finding a vulnerability in your system, so keep up with updates and you should be fine
#259 [11:32] <stif123> Hi i reinstall intel graphic drivers, but i have still problem with my minecraft https://paste.ubuntu.com/26347952/
#260 [11:35] <markboston26> urielsalis i think im save shieldsup is still reporting it as a "steath" port
#261 [11:35] <markboston26> but constant vililance!
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#263 [11:43] * Luc [webchat@178-84-208-230.dynamic.upc.nl] has joined #minecrafthelp
#264 [11:44] <Luc> hello?
#265 [11:48] <Luc> my minecraft crashes by the mojang logo
#266 [11:48] <Luc> everytime
#267 [11:59] <Luc> ?
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#273 [12:09] <Paddy> Hello, earlier today i could acess my Minecraft account i logged into Minecraft but i can't login now, i don't have any access anymore to my e-mail i used, i am only logged into to Mojang but dont know the password, is there a way how i can play Minecraft again? Kind regards Paddy
#274 [12:16] * markboston26 [~markbosto@73.142.14.255] has joined #minecrafthelp
#275 [12:21] <markboston26> Luc have you tried uninstalling and reinstall?
#276 [12:22] <Paddy> Yes, i have done that also.. really weird that i am in Mojang but not can access Minecraft.net..
#277 [12:25] <markboston26> mojang.com?
#278 [12:26] <Paddy> Yes, mojang.com. First i thought i got hacked i'm not really sure...
#279 [12:27] <urielsalis> ??> Paddy login/throttle
#280 [12:27] <Absol> Paddy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#281 [12:27] <Absol> Paddy: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#282 [12:29] <Paddy> Okay i will do that, but i don't have any access to my old e-mail what i used on my mojang (minecraft) account.. maybe i still have the ideal payment.
#283 [12:29] <Paddy> And i need my old e-mail to change my password, and the questions i don't know also they re atleast 4 years old when i created those questions..
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#285 [12:37] * Zeltlink_HD [webchat@ip-2-25.travedsl.de] has joined #minecrafthelp
#286 [12:37] * Cameran [webchat@69.250.142.241] has quit. (Client Quit)
#287 [12:38] * Cameran [webchat@69.250.142.241] has joined #minecrafthelp
#288 [12:38] <Cameran> hello?
#289 [12:39] <Paddy> Hello
#290 [12:39] <Zeltlink_HD> Hello
#291 [12:39] <Paddy> Hello
#292 [12:39] <Cameran> Im not able to play the full version
#293 [12:39] <urielsalis> Cameran, it says demo?
#294 [12:39] <Cameran> yes
#295 [12:39] <urielsalis> ??> Cameran launcher/relog
#296 [12:39] <Absol> Cameran: Click your Minecraft username in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#297 [12:40] <Zeltlink_HD> Hi,
#298 [12:40] <Cameran> ok but i redeemed a code
#299 [12:40] * Marcelly01 [webchat@177.98.56.254] has joined #minecrafthelp
#300 [12:40] * Paddy [webchat@ip4da2ae06.direct-adsl.nl] has quit. (Quit: Web client closed)
#301 [12:40] <Zeltlink_HD> My minecraft crasches when i start to play
#302 [12:41] <Zeltlink_HD> Hello?
#303 [12:41] <urielsalis> ??> Cameran account/payment/gift-codes
#304 [12:41] <Absol> Cameran: Gift Codes purchases are currently disabled in the US. There is no ETA when this feature will become available again.
#305 [12:41] <Absol> Cameran: To purchase a gift code, buy a physical Minecraft gift card at a store near you: http://minecraft.net/prepaid
#306 [12:41] <Absol> Cameran: To purchase a gift code, buy a physical Minecraft gift card at a store near you: http://minecraft.net/prepaid
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#311 [12:49] <ReconPon3> How can i get my minecraft to work, after I press play and the game pops up, it just stays on the mojang screen and says it stopped responding
#312 [12:51] <ReconPon3> how do I fix this?
#313 [12:52] * Mauiprincess03 [webchat@c-24-4-79-107.hsd1.ca.comcast.net] has joined #minecrafthelp
#314 [12:53] <Mauiprincess03> Hi, I am wondering if after the 30 day realm trial if the credit cartd will be automatically charged or if it will ask if it can charge the credit card
#315 [12:53] <Mauiprincess03> Is anybody onm
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#318 [13:21] <markboston26> nobody onm but us chickens
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#329 [14:06] <kymblc_1337> Hello! When i'm trying to start minecraft on macOS i have this error "Error details: No such file or directory Filename on disk: jinput-platform-2.0.5-natives-osx.jar Path: /Users/Nick/Library/Application Support/minecraft/libraries/net/java/jinput/jinput-platform/2.0.5/jinput-platform-2.0.5-natives-osx.jar Exists: false"
#330 [14:06] * minicraft [webchat@177.68.22.85] has quit. (Client Quit)
#331 [14:06] <kymblc_1337> I have installed latest java version
#332 [14:07] * jjs999jjs [~jjs999jjs@2a02:c7d:662b:300:5083:fb59:d0:7e67] has joined #minecrafthelp
#333 [14:07] * Espercorn kicked jjs999jjs from #minecrafthelp (Reason: js999jjs :User is banned from this channel)
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#335 [14:09] * Trollzor57 [webchat@c-174-59-5-187.hsd1.pa.comcast.net] has joined #minecrafthelp
#336 [14:10] <Trollzor57> Yeah my minecraft keeps crasheing everytime i start it up
#337 [14:10] <Trollzor57> I don tk now what happened i was playing yesterday downloaded optifine it was all good had a few shaders got off fo r a hour and no wi cant get back on
#338 [14:11] <urielsalis> ??> Trollzor57 win/reinst
#339 [14:11] <Absol> Trollzor57: You may need to reinstall the locally installed files that Minecraft puts into place.
#340 [14:11] <Absol> Trollzor57: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#341 [14:11] * kusanagi [~kusanagi@pool-96-224-91-156.nycmny.fios.verizon.net] has quit. (Ping timeout: 194 seconds)
#342 [14:13] <Trollzor57> Delete everything in the .minecraft folder?
#343 [14:13] <urielsalis> Trollzor57, except saves
#344 [14:13] <Trollzor57> Alright so just not the save folder then re run minecraft
#345 [14:17] <Trollzor57> I didnt work
#346 [14:18] <Trollzor57> This time i didnt crash but nothing opened
#347 [14:18] <Trollzor57> It says its running but its not
#348 [14:18] <urielsalis> Trollzor57, wait for it
#349 [14:22] <Trollzor57> Its jus tback to crashing again
#350 [14:24] <Trollzor57> Im going to try adn delete them in the .minecraft again and let it sit this time
#351 [14:24] <Trollzor57> How long does it usally take because its not my pc i can run other games Like gta and such but not minecraft
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#358 [14:49] * thorkul [webchat@cpe-174-101-96-65.columbus.res.rr.com] has joined #minecrafthelp
#359 [14:49] <thorkul> hello?
#360 [14:50] <thorkul> i was here asking about maybe reciving a refund for a version of minecraft that i accidently got
#361 [14:55] <thorkul> #channel1
#362 [15:15] * sydney [webchat@ip-93-48-244-173.california.us.northamericancoax.com] has joined #minecrafthelp
#363 [15:16] <sydney> Hello. I have minecraft on both PC and xbox. I have a pretty substantial world in xbox but would like to play it with the same account on my PC. I am also the owner of a Realm and would like to be able to access this from PC if it is possible.
#364 [15:17] <mattym> sydney, You can only do so with the Windows 10 Edition.
#365 [15:18] <sydney> I Thank you, I'm looking to see what edition I have
#366 [15:21] <sydney> looks like I have this also had java installed. Thank you I will try when it is done installing
#367 [16:13] * rcmaehl [~null@2607:fcc8:bf1b:7700:d466:bc42:d065:1211] has joined #minecrafthelp
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#369 [16:27] * Dat1Bryan [webchat@S0106bc4dfb2334e3.cg.shawcable.net] has joined #minecrafthelp
#370 [16:28] <Dat1Bryan> The game crashed whilst initializing game The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#371 [16:28] <mattym> ??> Dat1Bryan win/dxdiag
#372 [16:28] <Absol> Dat1Bryan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#373 [16:28] <Dat1Bryan> ty
#374 [16:34] * markboston26 [~markbosto@73.142.14.255] has quit. ()
#375 [16:44] * Logan [webchat@75.190.48.161] has joined #minecrafthelp
#376 [16:45] <Logan> My minecraft crashes after I added a resource pack, what should I do?
#377 [16:46] <mattym> Logan, Remove the resource pack
#378 [16:47] <Logan> I removed it but it just kept crashing
#379 [16:47] <mattym> ??> Logan launcher/log
#380 [16:47] <Absol> Logan: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#381 [16:50] <Dat1Bryan> https://paste.ubuntu.com/26349478/
#382 [16:50] <Dat1Bryan> its still not working :/
#383 [16:51] * Csnano [webchat@0120000511.0.fullrate.ninja] has joined #minecrafthelp
#384 [16:51] <Csnano> Can anyone help me?
#385 [16:51] <Dat1Bryan> ya just wait
#386 [16:51] <Logan> https://paste.ubuntu.com/26349579/
#387 [16:52] <Logan> Mattym,this is the thing I got
#388 [16:53] <mattym> ??> Logan win/reinst
#389 [16:53] <Absol> Logan: You may need to reinstall the locally installed files that Minecraft puts into place.
#390 [16:53] <Absol> Logan: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#391 [16:53] <mattym> Dat1Bryan, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 8, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#392 [16:54] <Dat1Bryan> mattym actually
#393 [16:54] <Dat1Bryan> i can go back to previous version of windows 10 since that one worked
#394 [16:54] <Csnano> I have changed my phone number. and have lost my access to my hotmail. I have tried to contact Mojang. but they're not helping at all... :( They want paypal transaction, which was in 2010 or something... I have lost access to the paypal aswell.... And made a new one years ago..
#395 [16:54] <Dat1Bryan> ty
#396 [16:54] <Logan> Do u mean GTX1060 is not good for Minecraft???
#397 [16:54] <mattym> Logan, That message was not to you
#398 [16:55] <Dat1Bryan> if it works ill come back and tell u
#399 [16:55] <Dat1Bryan> im pretty sure it will
#400 [16:55] <mattym> Csnano, Then you are out of luck.
#401 [16:55] <Logan> Never mind sorry bout that
#402 [16:55] <Csnano> I have had the account for so many years. And the thing is... The account is not in use... And they know that!
#403 [16:56] <Csnano> Any direct online message link to mojang ?
#404 [16:56] <mattym> Csnano, No, if their support already told you that you need the ID and you can't get it, then there is nothing else to do
#405 [16:57] <Csnano> That was through e-mail
#406 [16:57] <mattym> Csnano, Doesn't change anything
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#409 [17:09] * Vintermyst [webchat@c-75-70-211-105.hsd1.co.comcast.net] has joined #minecrafthelp
#410 [17:09] <Vintermyst> on Hey there, Whenever I open up the program, the minecraft launcher works fine. However when it loads the game, the display shows up completely white. When I make it full screen it shows up entirely black.
#411 [17:09] <Vintermyst> I've uninstalled, removed the built-in windows 10 demo version of minecraft, and restarted my machine. So far nothing has worked, and in addition, it doesn't seem to matter what version I use (1.12, 1.11, etc.).
#412 [17:10] <Vintermyst> My concern is that my security program (Malwarebytes) removed a component connected to the graphics. I removed that too, but so far nothing has worked.
#413 [17:10] <Vintermyst> The audio works just fine, and I can hear the buttons when I click on the screen, but I just can't see anything. Can anyone please help? Thanks!
#414 [17:16] * kat_ [webchat@50.51.100.33] has joined #minecrafthelp
#415 [17:16] <kat_> it says Java wont work
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#417 [17:21] * joe_ [webchat@cpc119016-dudl14-2-0-cust48.16-1.cable.virginm.net] has joined #minecrafthelp
#418 [17:22] <joe_> https://pastebin.com/2e8pffHz
#419 [17:23] <joe_> whenever i try load up mc i get this error
#420 [17:23] <joe_> anyone know a fix?
#421 [17:28] <Vintermyst> Did you look up "minecraft EXCEPTION_ACCESS_VIOLATION" ?
#422 [17:29] <joe_> I haven't, should i?
#423 [17:30] <Vintermyst> Yes. If a crash report gives you information regarding what kind of problem it is, there are other people who have dealt with it before.
#424 [17:30] <Vintermyst> I'm not tech support though. Just look around on Google and you may find some answers.
#425 [17:30] <joe_> Thanks sorry if it seems simple, no good with this kind of stuff
#426 [17:31] <Vintermyst> https://www.spigotmc.org/threads/minecraft-64bit-java-error-exception_access_violation-0xc0000005.32934/
#427 [17:31] <Vintermyst> Check this link if you haven't already
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#435 [18:09] <Vintermyst> Hey there, Whenever I open up the program, the minecraft launcher works fine. However when it loads the game, the display shows up completely white. When I make it full screen it shows up entirely black. I've uninstalled, removed the built-in windows 10 demo version of minecraft, and restarted my machine. So far nothing has worked, and in addition, it doesn't seem to matter what version I use (1.12, 1.11, etc.). My concern
#436 [18:10] <Vintermyst> aphics. I removed that too, but so far nothing has worked. The audio works just fine, and I can hear the buttons when I click on the screen, but I just can't see anything. Can anyone please help? Thanks!
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#438 [18:12] * jane_ [webchat@CPEf0f249053bd3-CMf0f249053bd0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#439 [18:13] <jane_> I am Not getting E mails to Change my password for my Account
#440 [18:13] <CubeTheThird> jane_, I trust you've checked your spam folder?
#441 [18:13] <jane_> Yes, Ive Checked everything.
#442 [18:13] <CubeTheThird> jane_, how long have you been waiting?
#443 [18:14] <jane_> I have been waiting for about 2 Weeks now
#444 [18:14] <Vintermyst> Do you have any alternate emails?
#445 [18:14] <CubeTheThird> jane_, oh wow. You'll want to email Mojang about this then
#446 [18:14] <CubeTheThird> ??> jane_ mojang/email
#447 [18:14] <Absol> jane_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#448 [18:14] <Absol> jane_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#449 [18:15] <jane_> Okay. Thank you.
#450 [18:15] <Vintermyst> Make sure you are using the correct email. Changing your password should be an automated thing.
#451 [18:16] <Vintermyst> Also, I'm having trouble on startup, the launcher works fine, but it opens to a white screen. The audio works, and I can hear buttons when I click the screen, but I can't see anything.
#452 [18:16] <Vintermyst> I've uninstalled, removed the built-in windows 10 demo version of minecraft, and restarted my machine. So far nothing has worked, and in addition, it doesn't seem to matter what version I use (1.12, 1.11, etc.).
#453 [18:16] <Vintermyst> Help?
#454 [18:17] <CubeTheThird> ??> Vintermyst win/dxdiag
#455 [18:17] <Absol> Vintermyst: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#456 [18:18] * jane_ [webchat@CPEf0f249053bd3-CMf0f249053bd0.cpe.net.cable.rogers.com] has quit. (Quit: Web client closed)
#457 [18:20] <Vintermyst> thx
#458 [18:23] * Vintermyst_ [webchat@c-75-70-211-105.hsd1.co.comcast.net] has joined #minecrafthelp
#459 [18:24] <Vintermyst_> Hey all,
#460 [18:24] <Vintermyst_> Whenever I open up the program, the minecraft launcher works fine. However when it loads the game, the display shows up completely white. When I make it full screen it shows up entirely black. The audio works just fine, and I can hear the buttons when I click on the screen, but I just can't see anything. Can anyone please help? Thanks!
#461 [18:24] <Vintermyst_> https://paste.ubuntu.com/26350147/
#462 [18:24] <CubeTheThird> Vintermyst_, one moment
#463 [18:25] <CubeTheThird> Vintermyst_, hmm your graphics drivers look up-to-date, though I notice you have both integrated Intel graphics as well as discrete Nvidia graphics. I'm betting the game is trying to launch with the wrong one
#464 [18:26] <Vintermyst_> It's a brand new machine, and was working a few nights ago. I'm just not sure if my security removed a graphics component
#465 [18:27] <Vintermyst_> Which is Malwarebytes btw
#466 [18:27] <CubeTheThird> Vintermyst_, there's no way security software would remove something like that
#467 [18:27] <CubeTheThird> Vintermyst_, is your computer currently plugged into power, or running on battery?
#468 [18:27] * und_rscorez [webchat@97.73.240.11] has joined #minecrafthelp
#469 [18:28] <Vintermyst_> Plugged into power
#470 [18:28] <Vintermyst_> should i unplug it?
#471 [18:28] <CubeTheThird> Vintermyst_, ok good. Keep it plugged
#472 [18:28] <CubeTheThird> Vintermyst_, I'm betting you'll have to configure the nvidia graphics manually to make the game run on it. Can you open the nvidia control panel?
#473 [18:29] <Vintermyst_> I get GeForce Experience, is that it?
#474 [18:30] * PocketKittens [webchat@c-75-73-153-169.hsd1.mn.comcast.net] has joined #minecrafthelp
#475 [18:30] <Vintermyst_> It seems to look like it
#476 [18:30] <und_rscorez> can you download windows edition on to a mac? i am going to put it on a usb for windows computers for my friend
#477 [18:30] <PocketKittens> having problems logging in
#478 [18:30] <CubeTheThird> Vintermyst_, no. It should be called the nvidia control panel
#479 [18:31] <CubeTheThird> und_rscorez, you can't download an installer for it. It has to be through the windows store
#480 [18:31] <CubeTheThird> PocketKittens, what problems?
#481 [18:31] <PocketKittens> Can't seem to log in for some reason, been a while since I've logged in
#482 [18:32] <PocketKittens> got an email couple days ago saying my account was migrated to mojang account
#483 [18:32] <PocketKittens> I didn't do it though
#484 [18:32] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Read error: Connection reset by peer)
#485 [18:32] <PocketKittens> so, was I hacked or something?
#486 [18:32] * Goose [webchat@cpe-107-9-34-35.cinci.res.rr.com] has joined #minecrafthelp
#487 [18:32] <und_rscorez> but i can or can not buy windows edition and download it on mac
#488 [18:32] * zPaatrick [webchat@189-18-207-253.dsl.telesp.net.br] has joined #minecrafthelp
#489 [18:32] <CubeTheThird> PocketKittens, ya.. if you didn't migrate it yourself then its very likely your account was compromised. You'll have to contact Mojang to resolve that
#490 [18:32] <CubeTheThird> ??> PocketKittens mojang/email
#491 [18:32] <Absol> PocketKittens: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#492 [18:32] <Absol> PocketKittens: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#493 [18:33] <PocketKittens> bummer, thank you very much for the help though!
#494 [18:33] <CubeTheThird> und_rscorez, by windows edition, do you mean the Windows 10/Pocket edition, or the Java Edition?
#495 [18:33] <und_rscorez> java
#496 [18:34] * Goose [webchat@cpe-107-9-34-35.cinci.res.rr.com] has quit. (Client Quit)
#497 [18:34] <Vintermyst_> Okay I'm on the control panel
#498 [18:34] <CubeTheThird> und_rscorez, oh. That's entirely different. Ya you can run that one on windows/mac/linux because it's java
#499 [18:35] <und_rscorez> thank you cubethethird!
#500 [18:35] <CubeTheThird> Vintermyst_, I'm not 100% sure what the menu looks like anymore, but see if you can find settings for hybrid graphics, or optimus (might be under 3D settings)
#501 [18:35] * Goose [webchat@cpe-107-9-34-35.cinci.res.rr.com] has joined #minecrafthelp
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#504 [18:38] <Vintermyst_> I found the preferences graphics processor tab, and switched only to nvidia
#505 [18:38] * PocketKittens [webchat@c-75-73-153-169.hsd1.mn.comcast.net] has quit. (Ping timeout: 180 seconds)
#506 [18:38] <Vintermyst_> Or should I stick to the integrated graphics>
#507 [18:38] <Vintermyst_> ?
#508 [18:39] <CubeTheThird> Vintermyst_, well I wouldn't generally recommend using just nvidia (requires more power) but you can do that if you really want. Normally we just add Minecraft to the list of apps to run on it
#509 [18:40] <Vintermyst_> I guess I can experiment with both, and see which one works better. But anyway, thanks for your help!
#510 [18:40] <Goose> how can i make my graphic card update i can't do it
#511 [18:41] <Goose> https://paste.ubuntu.com/26350179/
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#513 [18:43] <CubeTheThird> Goose, one moment
#514 [18:44] <Goose> ok
#515 [18:44] * Pampero [webchat@dslb-088-068-141-104.088.068.pools.vodafone-ip.de] has joined #minecrafthelp
#516 [18:44] <CubeTheThird> Goose, you didn't paste the full report onto the website (only the first part is there)
#517 [18:44] <Goose> so you want me to do the entire thing?
#518 [18:44] <Goose> so you want me to do the entire thing?
#519 [18:44] * Pampero [webchat@dslb-088-068-141-104.088.068.pools.vodafone-ip.de] has left #minecrafthelp
#520 [18:45] <CubeTheThird> Goose, yes please
#521 [18:46] <Goose> https://paste.ubuntu.com/26350257/
#522 [18:46] <Goose> there you go
#523 [18:46] <CubeTheThird> Goose, ok lets see
#524 [18:47] <CubeTheThird> Goose, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#525 [18:47] * Lildirt [~Lildirt@mail.lildirt.com] has joined #minecrafthelp
#526 [18:48] <Goose> would you know anyway to downgrade
#527 [18:49] <CubeTheThird> Goose, you would either need to use a backup if you made one, or a windows install disk
#528 [18:50] * Jane_ [webchat@CPEf0f249053bd3-CMf0f249053bd0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#529 [18:51] <Jane_> I am not Getting the E Mail to change my password.
#530 [18:51] <Jane_> ..
#531 [18:51] * Jane_ [webchat@CPEf0f249053bd3-CMf0f249053bd0.cpe.net.cable.rogers.com] has quit. (Client Quit)
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#533 [18:52] <Jane_> The E-mail i am supposed to get to change the password of my Account i am Not getting.
#534 [18:53] <CubeTheThird> uhg stop leaving so fast...
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#538 [18:59] <nubence> it says that my graphic drivers are mot updated and i dont know how to update them
#539 [19:00] <CubeTheThird> nubence, do you have a dxdiag report?
#540 [19:00] <nubence> yes
#541 [19:00] <CubeTheThird> nubence, give the URL to it here
#542 [19:02] <nubence> https://paste.ubuntu.com/26350184/
#543 [19:02] <CubeTheThird> nubence, one moment
#544 [19:02] <CubeTheThird> nubence, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#545 [19:03] <nubence> how do i downgrade to windows seven if i bought the computer on windows ten?
#546 [19:05] <CubeTheThird> nubence, if you bought it with windows 10 you were ripped off. Unless you have a license for windows 7, you'll have to get yourself an installation disk for it
#547 [19:08] <nubence> where can i get an installation disk?
#548 [19:08] <CubeTheThird> nubence, from the windows store, or a computer software store, for example
#549 [19:09] <nubence> ok thank you
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#553 [19:53] * Glxy [webchat@c-69-136-137-130.hsd1.mi.comcast.net] has joined #minecrafthelp
#554 [19:54] <Glxy> it wont let me play minecraft
#555 [19:54] * Stellalune [webchat@24-52-237-253.cable.teksavvy.com] has joined #minecrafthelp
#556 [19:55] <Glxy> it says error unable to save download
#557 [19:56] <CubeTheThird> ??> Glxy av/bytefence
#558 [19:56] <Absol> Glxy: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#559 [20:02] <Stellalune> Hello, I am playing on a single player unmodded version of Minecraft that is open to LAN that my fiance is playing on my server. But, he cannot see my skin, even though it functions just fine on my end. If we reverse it, I join one of his single player games, I can't see his skin even though I can see my own. Does anyone have any idea what is causing this bug or how to fix it? Thank you.
#560 [20:03] <CubeTheThird> Stellalune, it is a known bug
#561 [20:04] <Stellalune> That's what I found. The first post of it on the forums I found was from back in 2014. Is there any patch in the most updated version?
#562 [20:06] <Stellalune> If not, no worries really. Just figured I'd ask. Thanks for your help anyhow though.
#563 [20:06] * Rebecca [webchat@209.141.213.158] has joined #minecrafthelp
#564 [20:06] <CubeTheThird> Stellalune, there is not. Last I saw the bug report on the tracker was still open
#565 [20:08] <Rebecca> So when i press play on minecraft it pulls up the mojang loading screen but it never loads and ends up crashing.
#566 [20:08] <CubeTheThird> Rebecca, do you get a crash report?
#567 [20:09] <Rebecca> I believe so
#568 [20:10] <CubeTheThird> Rebecca, copy it onto http://paste.ubuntu.com and give the URL here.
#569 [20:12] <Rebecca> Here is the link https://paste.ubuntu.com/26350606/
#570 [20:12] <CubeTheThird> Rebecca, one moment
#571 [20:12] <CubeTheThird> Rebecca, sorry we don't assist with mods here
#572 [20:13] <Rebecca> I was not aware there were mods 0_0
#573 [20:13] <CubeTheThird> Rebecca, well I'm seeing forge, at the very least
#574 [20:13] <Rebecca> Like my mods folder is empty last time i checked
#575 [20:14] <CubeTheThird> Rebecca, forge is a mod
#576 [20:14] <Rebecca> OH
#577 [20:14] <Rebecca> xD
#578 [20:14] <CubeTheThird> lol
#579 [20:14] <Rebecca> But like still i'm not using that launcher
#580 [20:15] <Rebecca> I was using the original launcher like the latest release.
#581 [20:15] <CubeTheThird> Rebecca, well the version of the game you're trying to launch is modded. If you want we can help you clear all that out
#582 [20:15] <Rebecca> Yes please xD
#583 [20:15] <CubeTheThird> ??> Rebecca win/reinst
#584 [20:15] <Absol> Rebecca: You may need to reinstall the locally installed files that Minecraft puts into place.
#585 [20:15] <Absol> Rebecca: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#586 [20:17] <Rebecca> So wait like all EVERYTHING except the saves file?
#587 [20:17] <CubeTheThird> Rebecca, ya, unless there's other stuff you want to keep?
#588 [20:18] <Rebecca> Ok i just didn't want to delete something i wasent supposed to
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#590 [20:19] <CubeTheThird> Rebecca, well I mean, you could technically delete everything, but then you'd lose any singleplayer worlds
#591 [20:20] <Rebecca> Oh well i usually either play on multiplayer or delete my single player and create a new one.
#592 [20:21] <Rebecca> So im just going to delete everything xD
#593 [20:22] <Rebecca> And ok everything is deleted
#594 [20:24] <Rebecca> So am i good to start playing?
#595 [20:26] <CubeTheThird> Rebecca, ya re-open the launcher and try again
#596 [20:37] <Rebecca> It Still crashed :T
#597 [20:38] <CubeTheThird> Rebecca, oh? can you send a new crash report?
#598 [20:40] <Rebecca> Wait i went to go to the crash report and it isnt there
#599 [20:40] <CubeTheThird> ??> Rebecca launcher/log
#600 [20:40] <Absol> Rebecca: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#601 [20:46] <Rebecca> https://paste.ubuntu.com/26350735/ so like when i was looking at when the report went through it didnt show anyhting but it was liek not responding and then liek the wait or close screen
#602 [20:46] <Rebecca> Like*
#603 [20:53] <Rebecca> Though it does say that i have 3995 debugs if that means anything
#604 [20:54] * mebob33 [webchat@66-188-82-13.dhcp.mdsn.wi.charter.com] has joined #minecrafthelp
#605 [20:55] <mebob33> Im trying to launched minecraft but it keeps crashing. I tried googling it to no luck but i do have the game output log.
#606 [21:12] <Rebecca> Idk if anyones on but like when i press play it will pull up the mojang loading screen but it dosnet respond and pulls up the Close or wait and MC takes it as a crash.
#607 [21:13] * xXAnatomyXx [webchat@c-73-217-95-232.hsd1.co.comcast.net] has joined #minecrafthelp
#608 [21:13] <xXAnatomyXx> um hello
#609 [21:13] <Rebecca> I i dont think any of the help people are on :T at least not that i know of
#610 [21:14] <Rebecca> Hi*
#611 [21:14] * UlisesGaymer-yt [webchat@201.190.222.16] has joined #minecrafthelp
#612 [21:14] <xXAnatomyXx> So im running minecraft.exe the old luancher and for 1.12.2 all multiplayer skins show up as either steve or alex the only exeptions being very generic ones
#613 [21:15] <xXAnatomyXx> welp
#614 [21:15] <xXAnatomyXx> rip me
#615 [21:15] <Rebecca> Same
#616 [21:16] <Rebecca> This person was in the middle of helping me and he just left
#617 [21:16] <xXAnatomyXx> whats wrong with your minecraft?
#618 [21:16] <Rebecca> Welp i would press play and it would pull up the loading screen or whatever but then it wouldent respond and i like waited for a while and it still didnt work :T
#619 [21:17] <xXAnatomyXx> oh yeah that happened to me and i downloaded and old luancher
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#624 [21:34] <Demonly> Anyone familiar with sending requests to Yggdrasil ?
#625 [21:40] * Mike_ [webchat@mobile-access-5d6a52-192.dhcp.inet.fi] has joined #minecrafthelp
#626 [21:41] <Mike_> Heya
#627 [21:42] <Mike_> I've bought this game like 2012 And i'm unable to get it back
#628 [21:42] <Mike_> i've issues with "Migrate your old Premium Minecraft Account " I don't remember my username.
#629 [21:57] * trollzor57 [webchat@104-56-149-194.lightspeed.chtnsc.sbcglobal.net] has joined #minecrafthelp
#630 [21:57] <trollzor57> my freind lauches minecraft and it dosent open it crashes everytime
#631 [21:58] <trollzor57> and he talked to someone l\ealier and they told him to delete something and try again
#632 [21:58] <trollzor57> then it wouldnt open at all
#633 [21:58] <trollzor57> they told him to wait but it never opened
#634 [22:23] * nlee123 [webchat@120.149.66.69] has joined #minecrafthelp
#635 [22:23] <nlee123> hi how do i enter an old minecraft account if i do not have access to the sign up email i used before?
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#639 [22:40] <Somebody> im trying to login to my account from the minecraft launcher but when i click login i see a message that says could not connect to servers
#640 [22:40] <Somebody> what do ido?
#641 [22:40] <Somebody> what do ido?
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#649 [23:14] * ten [webchat@172-220-080-145.dhcp.chtrptr.net] has joined #minecrafthelp
#650 [23:18] <ten> ten #minecrafthelp I am trying to update my graphic drvier, but when go to website to check it says everything is up to date. Here is my DxDiag report: https://paste.ubuntu.com/26351328/
#651 [23:19] <mattym> ten, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#652 [23:21] <ten> ok
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#657 [23:55] * enflict [webchat@c-69-246-77-45.hsd1.la.comcast.net] has joined #minecrafthelp
#658 [23:56] <enflict> Hi there, I don't remember my security question answers to my account, and I no longer have access linked to the account.
#659 [23:56] <enflict> access to the email*
#660 [23:56] <mattym> ??> enflict account/send-email
#661 [23:56] <Absol> enflict: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#662 [23:56] <Absol> enflict: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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