#1 [00:16] * Bruzong [webchat@S0106b4750e651408.cg.shawcable.net] has quit. (Ping timeout: 180 seconds)
#2 [00:27] * aQuawK [webchat@203.221.116.185] has joined #minecrafthelp
#3 [00:28] <aQuawK> Hey guys, having a problem with my minecraft launcher carshing straight after I click play. Was wondering if anyone was able to give some help?
#4 [00:29] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has joined #minecrafthelp
#5 [00:29] <mattym> ??> aQuawK launcher/log
#6 [00:29] <Absol> aQuawK: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#7 [00:31] <aQuawK> https://paste.ubuntu.com/26370424/
#8 [00:34] <mattym> aQuawK, Where you here the other day?
#9 [00:34] <aQuawK> yeah lol
#10 [00:34] <aQuawK> DontDoubtJake
#11 [00:35] <mattym> aQuawK, Did you ever get around to checking the Java options in the Java settings through Control Panel?
#12 [00:36] <aQuawK> oh i didnt see that last time aha, what did I need to do in there?
#13 [00:37] <mattym> aQuawK, Open up control panel, then open the Java settings there, let me know when you have it open
#14 [00:38] <aQuawK> im in apps and features? and there are 3 java programs 'Java 8 update 101' 'Java 9.0.1 (64-bit)' and 'Java(TM) SE Development Kit 9.0.1 (64-bit)'
#15 [00:38] <aQuawK> is that where you wanted me to go? which one should i click on
#16 [00:38] <mattym> aQuawK, No, open up the windows search function and look for Control Panel
#17 [00:39] <mattym> aQuawK, Once there, you should see something just called Java
#18 [00:39] <aQuawK> okay found it, I'm in java now
#19 [00:39] <aQuawK> java control panel
#20 [00:39] <mattym> aQuawK, At the top open up the tab called Java, then hit the view button
#21 [00:40] <mattym> aQuawK, In the window that opened, do you see anything written in the Runtime Parameters boxes for any of the java versions listed there?
#22 [00:41] <aQuawK> I see 'General' 'Update' 'Desktop Settings' 'Web Settings' 'Security' 'Advanced' as my available tabs
#23 [00:42] <mattym> aQuawK, Ok, I see what may be the problem.
#24 [00:42] <mattym> aQuawK, Go back to Apps and Features, uninstall anything with Java 9
#25 [00:42] <mattym> ??> aQuawK java/1.8
#26 [00:42] <Absol> aQuawK: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#27 [00:43] <mattym> aQuawK, Then go to the link Absol posted and download and install the latest Windows 64-Bit version listed there
#28 [00:43] <aQuawK> okay so the only Java related program i have left is Java 8 update 101, keep that?
#29 [00:44] <mattym> aQuawK, Yeah, the update will remove that one for you
#30 [00:44] <aQuawK> no problem I'll download now
#31 [00:45] <mattym> aQuawK, Should be the Windows 64 Offline .exe listed for update 152
#32 [00:45] <aQuawK> awesome, Downloading that one now
#33 [00:45] <mattym> aQuawK, Once its installed let me know.
#34 [00:50] <aQuawK> successfully installed
#35 [00:50] <mattym> aQuawK, Ok, open the launcher and go to the Launch Options tab
#36 [00:51] <mattym> aQuawK, Select the profile you use, and go to the Java Executable box, if its enabled, copy the text in the box to here
#37 [00:54] <aQuawK> do i get to the launcher through control panel? because I've done that but I'm only seeing tabs 'general' 'update' 'java' 'security' 'advanced'
#38 [00:55] <aQuawK> I currently have java control panel open
#39 [00:55] <mattym> aQuawK, No, just the regular minecraft launcher
#40 [00:55] <aQuawK> gotcah
#41 [00:56] <aQuawK> java executable is currently disabled, would you like me to enable it and paste?
#42 [00:56] <mattym> aQuawK, Yes
#43 [00:56] <aQuawK> C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
#44 [00:56] <mattym> aQuawK, Ok, with that it should work as is
#45 [00:57] <aQuawK> It works :) Thank you so much for your help buddy!
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#48 [01:06] * barteks2x [barteks2x@it.is.your.corrupt.we.claim.panicbnc.org] has quit. (Ping timeout: 383 seconds)
#49 [01:08] <GG> know if I can play premium minecraft with my friend we alone, not realms (without paying) we just want to play together and ready (can not be LAN either)
#50 [01:09] <mattym> GG, You need to set up a server.
#51 [01:09] <mattym> ??> GG mp/server-setup
#52 [01:09] <Absol> GG: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#53 [01:11] <GG> the problem of the server is that, the one that is the host is doing well, and the other is doing badly and viseversa. To the point of not being able to do PVE, we both have good internet and we are only 2
#54 [01:12] * grandrolf [~grandrolf@ts.palcraft.com] has joined #minecrafthelp
#55 [01:14] <mattym> GG, Then neither of your computers can probably support running the server and game at the same time. You will need to find a public server where you can both play.
#56 [01:15] <GG> they have 1070, i7 and 16 of ram both, haha but good thanks
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#64 [03:40] <aQuawK> here again with a different problem, I cannot connect to a lan server between my game and another pc on my network, any fixes for this or are chat forums my best bet
#65 [04:23] * Tsn [webchat@171.76.109.120] has joined #minecrafthelp
#66 [04:24] <Tsn> I an not able to play on online servers it says my account is set up in a way that I can't play on online servers
#67 [04:44] * Red_M [~potato@aperturescience.red-m.net] has quit. (Quit: |)
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#69 [04:56] * fff [webchat@net-37-119-72-149.cust.vodafonedsl.it] has joined #minecrafthelp
#70 [04:58] <fff> quando creo un nuovo mondo non posso piu da quando ho comprato un mondo dal negozio
#71 [04:58] * fff [webchat@net-37-119-72-149.cust.vodafonedsl.it] has quit. (Client Quit)
#72 [05:15] * Araraura [webchat@89-138-230-151.bb.netvision.net.il] has joined #minecrafthelp
#73 [05:16] <Araraura> Why when I try to log into the game from the launcher I get "An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience."?
#74 [05:34] * dj [webchat@14-203-8-29.static.tpgi.com.au] has joined #minecrafthelp
#75 [05:37] * dj [webchat@14-203-8-29.static.tpgi.com.au] has quit. (Ping timeout: 180 seconds)
#76 [06:06] <thgilfodrol> ??> Araraura launcher/log
#77 [06:06] <Absol> Araraura: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#78 [06:24] * K_N [webchat@mcn-c1d67149.miyazaki-catv.ne.jp] has joined #minecrafthelp
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#82 [06:42] * mapr011 [webchat@89.203.142.158] has joined #minecrafthelp
#83 [06:42] <mapr011> hi
#84 [06:47] * larry [webchat@dslb-188-109-084-021.188.109.pools.vodafone-ip.de] has joined #minecrafthelp
#85 [06:49] <larry> If I want to install the 1.8.8 version it is not
#86 [06:49] <larry> Just like the other versions
#87 [06:49] * Adelle [webchat@221.121.132.113] has joined #minecrafthelp
#88 [06:50] * larry [webchat@dslb-188-109-084-021.188.109.pools.vodafone-ip.de] has quit. (Client Quit)
#89 [06:52] <Adelle> When ever I open Minecraft Launcher and enter my account details it says 'could not connect to server'. I have tried restarting my router and my computer and have repaired minecraft through the installer but nothing has worked. How do I fix this?
#90 [06:54] <GreyVulpine> ??> Adelle tools/hjt
#91 [06:54] <Absol> Adelle: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#92 [06:54] <Absol> Adelle: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#93 [07:04] * K_N [webchat@mcn-c1d67149.miyazaki-catv.ne.jp] has quit. (Quit: Web client closed)
#94 [07:47] * Mohab_Craft [webchat@196.147.226.22] has joined #minecrafthelp
#95 [07:48] <Mohab_Craft> authurication error happen when i try to join premium servers HELP
#96 [07:49] * clarjon1 [~clarjon1@76-10-135-129.dsl.teksavvy.com] has joined #minecrafthelp
#97 [07:49] <Mohab_Craft> hello?
#98 [07:49] <Mohab_Craft> authurication error happen when i try to join premium servers
#99 [07:50] <Mohab_Craft> how to fix it
#100 [07:50] <urielsalis> ??> Mohab_Craft launcher/relog
#101 [07:50] <Absol> Mohab_Craft: Click your Minecraft username in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#102 [07:51] <Mohab_Craft> i allready tried it still doesnt work
#103 [07:52] * TuxZoTu22 [webchat@177.130.73.201] has joined #minecrafthelp
#104 [07:52] <Mohab_Craft> what do u mean lancher/relog
#105 [07:52] <urielsalis> Mohab_Craft, what is your username?
#106 [07:52] <Mohab_Craft> my nick is my ign
#107 [07:53] <TuxZoTu22> socorr
#108 [07:53] <TuxZoTu22> algm q br?
#109 [07:53] <TuxZoTu22> eu preciso de ajuda
#110 [07:53] <urielsalis> ??> Mohab_Craft tools/hjt
#111 [07:53] <Absol> Mohab_Craft: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#112 [07:53] <Absol> Mohab_Craft: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#113 [07:54] <Mohab_Craft> tools/hjt?? wym
#114 [07:54] <TuxZoTu22> I'm having trouble initializing the forge, can anyone help me?
#115 [07:54] <urielsalis> Mohab_Craft, read Absol messages after the commands
#116 [07:54] <urielsalis> ??> TuxZoTu22 mods
#117 [07:54] <Absol> TuxZoTu22: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#118 [07:55] <Mohab_Craft> WHAT ever you did it worked Thank you
#119 [07:55] <TuxZoTu22> But it's a modpack I downloaded from the twitch
#120 [07:55] <urielsalis> TuxZoTu22,  We only support non-modded current releases.
#121 [07:55] <urielsalis> TuxZoTu22, There is a Minecraft forums server in twitch
#122 [07:57] <TuxZoTu22> I'm from Brazil and I do not understand English
#123 [07:59] <TuxZoTu22> Thank you for helping me, I've solved the problem, thank you, bye.
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#129 [08:20] * Araraura [webchat@89-138-230-151.bb.netvision.net.il] has joined #minecrafthelp
#130 [08:20] <Araraura> Why when I try to log into the game from the launcher I get "An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience."?
#131 [08:20] <urielsalis> ??> Araraura launcher/log
#132 [08:20] <Absol> Araraura: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#133 [08:21] <Araraura> I'm just getting "Waiting for log output..."
#134 [08:27] * TuxZoTu22 [webchat@177.130.73.201] has quit. (Quit: Web client closed)
#135 [08:27] * GV [~ident@c-98-209-31-12.hsd1.mi.comcast.net] has joined #minecrafthelp
#136 [08:27] * GV is now known as GreyVulpine
#137 [08:43] * Maksimaus_555 [webchat@213.24.134.249] has joined #minecrafthelp
#138 [08:44] <Maksimaus_555> Was bought on this account, now it is not
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#142 [08:54] * Necrogoroth [webchat@dslb-188-103-024-051.188.103.pools.vodafone-ip.de] has joined #minecrafthelp
#143 [08:56] <Necrogoroth> Hello, i have the following problem: I can't Log in to my Mojang Account with the Data saved in Firefox, and the Password Reset failed. Now i recovered the Transaction ID, where do i have to submit it to recover my Mojang account?
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#149 [09:46] * Nathan_ [webchat@122-57-169-108.jetstream.xtra.co.nz] has joined #minecrafthelp
#150 [09:47] <Nathan_> hello?
#151 [09:48] <Nathan_> I seem to be having trouble connecting to my account
#152 [09:49] <Nathan_> please help me <3
#153 [09:49] * Nathan_ [webchat@122-57-169-108.jetstream.xtra.co.nz] has quit. (Client Quit)
#154 [09:52] * Nathan_ [webchat@122-57-169-108.jetstream.xtra.co.nz] has joined #minecrafthelp
#155 [09:52] <Nathan_> Hello is anyone here
#156 [10:07] * MyrAxon [webchat@5249DC71.cm-4-2d.dynamic.ziggo.nl] has joined #minecrafthelp
#157 [10:07] <MyrAxon> Hello
#158 [10:08] <MyrAxon> Kan de download niet opslaan. 1.10.2.jar Naam: 1.10.2.jar URL: https://launcher.mojang.com/mc/game/1.10.2/client/dc8e75ac7274ff6af462b0dcec43c307de668e40/client.jar Foutgegevens: Attempting to move successful download to C:/Users\gebruiker\AppData\Roaming\.minecraft\versions\1.10.2/1.10.2.jar Toegang geweigerd Bestandsnaam op schijf: 2883-ee41-c91b-3de3 Pad: C:\Users\GEBRUI~1\AppData\Local\Temp\2883-ee41-c91b-3de3 Bestaat: file
#159 [10:08] <MyrAxon> How can i fix this?
#160 [10:09] <MyrAxon> ?
#161 [10:10] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#162 [10:13] <MyrAxon> Kan de download niet opslaan. 1.10.2.jar Naam: 1.10.2.jar URL: https://launcher.mojang.com/mc/game/1.10.2/client/dc8e75ac7274ff6af462b0dcec43c307de668e40/client.jar Foutgegevens: Attempting to move successful download to C:/Users\gebruiker\AppData\Roaming\.minecraft\versions\1.10.2/1.10.2.jar Toegang geweigerd Bestandsnaam op schijf: 2883-ee41-c91b-3de3 Pad: C:\Users\GEBRUI~1\AppData\Local\Temp\2883-ee41-c91b-3de3 Bestaat: file
#163 [10:13] <MyrAxon> How can i fix this?
#164 [10:14] * maxus329 [webchat@46.219.210.240] has joined #minecrafthelp
#165 [10:14] <MyrAxon> Heyy
#166 [10:14] <MyrAxon> Do you already know my problem?
#167 [10:15] <maxus329> Could not connect to server when logging into minecraft, what should i do?
#168 [10:17] <MyrAxon> Lm
#169 [10:17] <MyrAxon> its already working
#170 [10:17] <MyrAxon> i restart my PC
#171 [10:17] <MyrAxon> thx for help
#172 [10:17] <MyrAxon> thx for help
#173 [10:17] * MyrAxon [webchat@5249DC71.cm-4-2d.dynamic.ziggo.nl] has left #minecrafthelp
#174 [10:18] * windows10minecraft [webchat@170.250.228.92] has joined #minecrafthelp
#175 [10:19] <windows10minecraft> Hello. I am getting this application error, "The application was unable to start correclty (0xc000005). Click okay to close the application.
#176 [10:19] <windows10minecraft> Has anyone seen this issue? I reinstalled the game, Java, rolled back windows updates...
#177 [10:19] <windows10minecraft> Any thoughts?
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#181 [11:30] * DarkNoddy [~mordi@ti0020a400-1713.bb.online.no] has joined #minecrafthelp
#182 [11:48] * minecraft [webchat@HSI-KBW-109-192-045-078.hsi6.kabel-badenwuerttemberg.de] has joined #minecrafthelp
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#184 [12:09] * dragonfoy [webchat@2580D41C.rev.sefiber.dk] has joined #minecrafthelp
#185 [12:09] <dragonfoy> Lan party blacklist IP HELP ?
#186 [12:09] <dragonfoy> Lan party blacklist IP HELP ?
#187 [12:10] * dragonfoy [webchat@2580D41C.rev.sefiber.dk] has left #minecrafthelp
#188 [12:10] * dragonfoy [webchat@2580D41C.rev.sefiber.dk] has joined #minecrafthelp
#189 [12:10] <dragonfoy> Blacklist IP at lan part?
#190 [12:14] * Alien700 [webchat@89-75-166-103.dynamic.chello.pl] has joined #minecrafthelp
#191 [12:15] <Alien700> I don't remember which e-mail I used to create my account. I created my account long ago and simply don't remember it.
#192 [12:15] * KL-E-0 [notavailab@alpha.elitebnc.org] has quit. (Quit: leaving)
#193 [12:16] <dragonfoy> Hello?
#194 [12:17] * KL-E-0 [notavailab@alpha.elitebnc.org] has joined #minecrafthelp
#195 [12:22] * Alien700 [webchat@89-75-166-103.dynamic.chello.pl] has quit. (Ping timeout: 180 seconds)
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#201 [13:07] * eze [webchat@190.107.105.201] has joined #minecrafthelp
#202 [13:08] <eze> hello?
#203 [13:09] <eze> in 2011 i payed for minecraft, and today i want to enter but my account was hacked
#204 [13:10] <eze> how can i do? i dont want to pay again for the game
#205 [13:16] * MattmanMLG [webchat@5ec174ed.skybroadband.com] has joined #minecrafthelp
#206 [13:17] <MattmanMLG> My game does not open fully as it stops responding upon opening, any one know why?
#207 [13:23] * masterkoster [webchat@145.129.97.185] has joined #minecrafthelp
#208 [13:23] <masterkoster> I have an old accout which I would love to use again but I forgot trhe securityu questions
#209 [13:23] <masterkoster> And I can't seem to get a email to my mail as well..
#210 [13:23] <masterkoster> What now?
#211 [13:27] * MattmanMLG [webchat@5ec174ed.skybroadband.com] has quit. (Ping timeout: 180 seconds)
#212 [13:27] * Zainyzach [webchat@CPE788df7eaa301-CM788df7eaa300.cpe.net.cable.rogers.com] has quit. (Ping timeout: 180 seconds)
#213 [13:27] <masterkoster> .-.
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#217 [13:58] * Espercorn kicked jjs999jjs from #minecrafthelp (Reason: js999jjs :User is banned from this channel)
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#219 [14:30] * TOBIAS [webchat@186.129.180.105] has joined #minecrafthelp
#220 [14:30] <Truemmerfee> Hey i got a problem. I forgot my password and tried to reset it. But the Mail never arrived. The email adress is the right one and there is no Mail in the Spam folder. I tried it three times by now. How long does this usually take?
#221 [14:30] <TOBIAS> NO ME CARGA EL MARCADOR
#222 [14:30] <tyteen4a03> ??> Truemmerfee account/send-email
#223 [14:30] <Absol> Truemmerfee: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#224 [14:30] <Absol> Truemmerfee: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#225 [14:31] <Truemmerfee> Thanks for the quick respond! Will do that
#226 [14:44] * thunderylight [webchat@pD9EEDBE3.dip0.t-ipconnect.de] has joined #minecrafthelp
#227 [14:45] <thunderylight> Hello support team, I created my Mojang account for Minecraft a few years ago. I also bought Minecraft back then Two years ago I did not use this account anymore. Now I want to use this account again, but I can not log in. "Unknown e-mail address or password." Resetting the password did not lead to success. However, I received the e-mail for resetting the password. Could you please check once, what the registration fails and acti
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#229 [14:48] * Myndi4464 [webchat@66-231-130-104.apt.gru.net] has joined #minecrafthelp
#230 [14:49] <Myndi4464> I was wondering if it's at all possible to transfer a realm from one account to another? I'd like to take up payment for the realm but I can't do that if it's still attached to my cousin's account.
#231 [14:51] * lilynh18 [webchat@174-083-016-037.dhcp.chtrptr.net] has joined #minecrafthelp
#232 [14:54] <lilynh18> Okay, I was trying to make my minecraft less laggy and was playing with javaw.exe, now minecraft can't connect or start java. The error says that requested operation requires elevation. Can anyone help me?
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#242 [15:29] * Sir_Salsa [webchat@cpe-71-66-237-125.columbus.res.rr.com] has joined #minecrafthelp
#243 [15:29] <Sir_Salsa> uh
#244 [15:30] <Sir_Salsa> This probably fits somewhere else but my game plain wont load
#245 [15:32] <Sir_Salsa> hello?
#246 [15:34] <lilynh18> I was trying to make my minecraft less lagging because that all it does so I was playing around with the javaw.exe with the program and did something that affected minecraft and now it can't connect to java and I've tried unistalling both java and minecraft, finding the javaw.exe in the java folders to see if I could fix it but no success. Can anyone help?
#247 [15:35] <Sir_Salsa> When mine gets to the white loading screen it just freezes there
#248 [15:37] <Sir_Salsa> Guess i'm not getting help?
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#253 [16:17] * Erik12 [webchat@nat-88-212-40-18.antik.sk] has joined #minecrafthelp
#254 [16:18] <Markb> s
#255 [16:18] <Erik12> hi
#256 [16:18] <Markb> hi
#257 [16:18] <Erik12> can you help me?
#258 [16:18] <Erik12> https://paste.ubuntu.com/26374240/
#259 [16:18] <Erik12> https://paste.ubuntu.com/26374240/
#260 [16:19] * Markb [webchat@ool-2f1061c4.dyn.optonline.net] has left #minecrafthelp
#261 [16:19] * Markb [webchat@ool-2f1061c4.dyn.optonline.net] has joined #minecrafthelp
#262 [16:19] <Markb> hello
#263 [16:20] <Erik12> hi
#264 [16:20] <Erik12> can you help me? I have loggin problem
#265 [16:23] * Markb [webchat@ool-2f1061c4.dyn.optonline.net] has quit. (Ping timeout: 180 seconds)
#266 [16:39] * harry [webchat@host86-169-115-137.range86-169.btcentralplus.com] has joined #minecrafthelp
#267 [16:40] <harry> when i open my minecraft launcher all i get is a white screen
#268 [16:47] * geykid [webchat@c-73-23-39-253.hsd1.fl.comcast.net] has joined #minecrafthelp
#269 [16:47] <geykid> yo
#270 [16:47] <geykid> so
#271 [16:48] <geykid> basically i can't login to my mc account and im not getting any emails to reset my pass and i dont have my transaction id
#272 [16:48] <geykid> wtf do i do
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#276 [16:53] <Zyptor> I have a problem involving my minecraft game crashing...
#277 [17:02] <Sir_Salsa> When i load up my game it gets to the white Mojang loading screen then freezes...
#278 [17:19] * Delaxarnyazer [~Delaxarny@2a02:a44e:91ce:1:50a3:ad04:9869:2e0f] has joined #minecrafthelp
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#284 [17:44] <Shane> jesus christ its so hard to get some help
#285 [17:45] <Shane> all i want is to speak to some technical support person from mojang
#286 [17:45] <Shane> but lets try this again.
#287 [17:46] <Shane> Logged into my minecraft today and had a totally different name, i havent changed it and no one has access to my acc and now i cant change it back for 30 days so i cant log into my sever.
#288 [17:46] <Shane> can anyone assist?
#289 [17:49] <Shane> dank advice
#290 [17:49] <Shane> fk this chat
#291 [17:49] * Shane [webchat@131.100.162.129] has quit. (Quit: Web client closed)
#292 [17:56] * Sir_Salsa [webchat@cpe-71-66-237-125.columbus.res.rr.com] has quit. (Ping timeout: 180 seconds)
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#299 [19:09] * MrPerfect [webchat@157-119-61-250.dynamic.unlimitedinternet.co.nz] has joined #minecrafthelp
#300 [19:10] <Ohlson> hey, can anyone help me? Im trying to migrate my minecraft acc to a mojang acc but i dont know my username. any ideas on what to do? I checked their forums for help and they have nothing for "forgot username"
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#303 [19:26] * Rage_Force [webchat@63-153-237-163.desm.qwest.net] has joined #minecrafthelp
#304 [19:28] <Rage_Force> Hi i had a old minecraft account back in 2013. And i know my username and password but to migrate account i need the old email i had for that account and i don't remember it. Is there a way around this?
#305 [19:37] * Rage_Force [webchat@63-153-237-163.desm.qwest.net] has quit. (Quit: Web client closed)
#306 [19:44] * Mexzel [webchat@66.86.40.200] has joined #minecrafthelp
#307 [19:46] <Mexzel> I need help pls help me
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#310 [20:01] * Proactivealex [webchat@51-171-97-7-dynamic.agg2.sla.mvw-sla.eircom.net] has joined #minecrafthelp
#311 [20:03] <Proactivealex> using windows 10 My Minecraft java edition version 1.12.2 keeps crashing on the launcher, it just says ''an unexpected error has occuredand the game crashed'' anyone know how to fix it?
#312 [20:06] * sneezing_panda [~panda@2605:a000:c720:3900:edb0:fd21:64f6:ff54] has joined #minecrafthelp
#313 [20:08] <Proactivealex> is anyone there
#314 [20:09] * Proactivealex [webchat@51-171-97-7-dynamic.agg2.sla.mvw-sla.eircom.net] has quit. (Quit: Web client closed)
#315 [20:10] * MrPerfect [webchat@157-119-61-250.dynamic.unlimitedinternet.co.nz] has quit. (Ping timeout: 180 seconds)
#316 [20:16] * collinfrags [webchat@c-68-47-31-83.hsd1.mn.comcast.net] has joined #minecrafthelp
#317 [20:17] <collinfrags> hello?
#318 [20:18] <collinfrags> i have a gtx 1060 and a core i7 7700q and i am getting really slow fps i should be getting 100 fps in shaders and i get 14 and like 1000 without and i get 100fps
#319 [20:18] <Lord_Ralex> laptop or desktop?
#320 [20:19] <Lord_Ralex> because also a) we don't help with shaders, and b) sounds like your cpu's onboard graphics is handling the game instead of mc
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#323 [20:30] * Snowman [~Snowman@85.146.18.119] has quit. (Quit: Leaving)
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#326 [20:36] <Rasta_J> I'm trying to buy for my daughter, but after creating profile, unable to log in. I'm gettting an "Oops! An error prevented your request from being processed. Please try again."
#327 [20:38] <Rasta_J> How to proceed?
#328 [20:38] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#329 [20:49] * minerdan [webchat@c-73-231-2-93.hsd1.ca.comcast.net] has joined #minecrafthelp
#330 [20:50] <minerdan> Client on mac times out on download
#331 [20:50] <minerdan> Any idea how to address this other than downloading the files manually?
#332 [21:11] * Giaciano [webchat@c-73-1-254-219.hsd1.fl.comcast.net] has joined #minecrafthelp
#333 [21:12] <Giaciano> I need help
#334 [21:13] * RainbowNErd [webchat@c-73-244-181-112.hsd1.fl.comcast.net] has joined #minecrafthelp
#335 [21:14] <Giaciano> My minecraft launcher is broken
#336 [21:16] * RainbowNErd [webchat@c-73-244-181-112.hsd1.fl.comcast.net] has quit. (Ping timeout: 180 seconds)
#337 [21:22] * nikkiserbs [webchat@c-73-75-204-190.hsd1.il.comcast.net] has joined #minecrafthelp
#338 [21:22] <nikkiserbs> Name: twitch-platform-6.5-natives-windows-32.jar URL: https://libraries.minecraft.net/tv/twitch/twitch-platform/6.5/twitch-platform-6.5-natives-windows-32.jar Error details: Attempting to move successful download to C:/Users\nikki\AppData\Roaming\.minecraft\libraries\tv/twitch/twitch-platform/6.5/twitch-platform-6.5-natives-windows-32.jar The process cannot access the file because it is being used by another process Filename o
#339 [21:23] <Giaciano> uh
#340 [21:23] <Giaciano> help
#341 [21:24] * nikkiserbs [webchat@c-73-75-204-190.hsd1.il.comcast.net] has quit. (Client Quit)
#342 [21:26] * Nintendo1474 [webchat@99-127-84-50.lightspeed.dybhfl.sbcglobal.net] has joined #minecrafthelp
#343 [21:26] <Nintendo1474> I just found the forum post where my account was sold after it was hacked
#344 [21:26] * asher [webchat@118.210.81.65] has joined #minecrafthelp
#345 [21:27] <Nintendo1474> Do you think that will help me get it back?
#346 [21:27] * asher [webchat@118.210.81.65] has quit. (Client Quit)
#347 [21:27] <payonel> Nintendo1474: hello
#348 [21:27] <Nintendo1474> Hello
#349 [21:27] <payonel> when did you purchase the game?
#350 [21:27] <Nintendo1474> 2011
#351 [21:27] <payonel> did you purchase it from minecraft.net?
#352 [21:27] <Nintendo1474> Yeah
#353 [21:28] <payonel> do you know the real name and bank of the card holder of the purchase?
#354 [21:28] <Nintendo1474> Yup, my mother
#355 [21:28] <payonel> i assume you no longer have the transaction id?
#356 [21:28] <Nintendo1474> No, it was stolen from my email
#357 [21:28] <payonel> how do you know the transaction id was stolen?
#358 [21:29] <payonel> and, do you have a copy of the transaction id?
#359 [21:29] <Nintendo1474> Because I no longer have it in my email account, and the forum post says he has the transaction ID
#360 [21:29] <Nintendo1474> And no I do not
#361 [21:30] <Nintendo1474> I do have an email with the IP address and general location of the person who hacked my email address
#362 [21:30] <Nintendo1474> I also have the email account back under my control, which still seems to be registered to the account
#363 [21:30] <payonel> those things are not proof. i recommend you contact the transaction proxy and give the card holder info to them. they may send you the transaction id
#364 [21:30] <Nintendo1474> Although password reset emails have been rerouted
#365 [21:31] <Nintendo1474> I have the lanyard I got at minecon with my username on it
#366 [21:31] <payonel> those things are not proof
#367 [21:31] <Nintendo1474> To a human they would be
#368 [21:31] <payonel> and you can fix your email issues with the service for your email
#369 [21:31] <Nintendo1474> I also own the same username on multiple other games
#370 [21:31] <payonel> also not proof
#371 [21:31] <Nintendo1474> To a human it would be
#372 [21:31] <payonel> i would review this page: https://help.mojang.com/customer/en/portal/articles/361380-what-is-a-transaction-id-
#373 [21:32] <payonel> find the date section for when you bought the game
#374 [21:32] <Nintendo1474> The transaction ID is the only thing I don't have
#375 [21:32] <payonel> that is what i'm helping you with
#376 [21:32] <payonel> give the transaction company the card holder's name, even the card number perhaps
#377 [21:32] <payonel> the date you bought the game (exact date)
#378 [21:32] <Nintendo1474> Does it matter if I get the transaction id back? they obviously have it too
#379 [21:32] <payonel> they may honor the request, and send you the id
#380 [21:32] <Nintendo1474> Can I have the ID changed?
#381 [21:32] <payonel> you dont have proof they do
#382 [21:33] <Nintendo1474> They have only the id
#383 [21:33] <Nintendo1474> I have everything else
#384 [21:33] <payonel> i understand. but there is not proof they do
#385 [21:33] <payonel> after you obtain the id, you are free to inquire more info about future options with mojang support
#386 [21:34] <Nintendo1474> But what if they do have it? What if they simply use it to get the account again?
#387 [21:34] <payonel> then get it back, again. you can offer this concern to mojang account support when you supply them the id
#388 [21:34] <payonel> they may choose to take further action
#389 [21:35] <Nintendo1474> Once my email to them is answered, will I get a dedicated case worker, or will I just get whoever has free time over there?
#390 [21:36] <payonel> no idea. probably not a "case worker" :) they'll probably just let you reset your password
#391 [21:36] <payonel> good luck
#392 [21:36] * payonel is afk
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#393 [21:41] * Zyphorus [webchat@c-71-233-189-115.hsd1.ct.comcast.net] has joined #minecrafthelp
#394 [21:45] <Zyphorus> So, I have recently came back to Minecraft after a fairly long period and have lost all info/ownership of my currently used email for my account and am unable to access anything on my account without the info from the email used. My security question are from years ago so I have no clue what they are and can't reset them either because of my email issue nor can I switch my email. Unsure on how to acquirethe assistance of changi
#395 [21:49] * itslannas [webchat@186.206.242.210] has joined #minecrafthelp
#396 [21:49] <itslannas> Hi! I would like to know if someone could help me with a pixel format not accelerated crash
#397 [21:51] * MilitaryIsAnerd [webchat@67.255.85.22] has joined #minecrafthelp
#398 [21:51] <itslannas> I have uploaded my dxdiag report here: https://paste.ubuntu.com/26375809/
#399 [21:52] <MilitaryIsAnerd> I cant get on any Minecraft servers. I need help
#400 [21:52] <MilitaryIsAnerd> Please help
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#403 [22:01] * jackmackluck [webchat@172.56.31.36] has joined #minecrafthelp
#404 [22:01] <jackmackluck> can download other viersons of minecraft
#405 [22:01] <jackmackluck> cant*
#406 [22:09] * jackmackluck [webchat@172.56.31.36] has quit. (Ping timeout: 180 seconds)
#407 [22:11] <Zyphorus> So, I have recently came back to Minecraft after a fairly long period and have lost all info/ownership of my currently used email for my account and am unable to access anything on my account without the info from the email used. My security question are from years ago so I have no clue what they are and can't reset them either because of my email issue nor can I switch my email. Unsure on how to acquirethe assistance of changi
#408 [22:11] <GreyVulpine> Zyphorus - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#409 [22:24] * starwind [webchat@122.32.13.248] has joined #minecrafthelp
#410 [22:25] <starwind> i cant download minecraft
#411 [22:25] * sneezing_panda [~panda@2605:a000:c720:3900:edb0:fd21:64f6:ff54] has quit. (Read error: Connection reset by peer)
#412 [22:25] <starwind> just end at 111MB
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#419 [22:54] * starwind [webchat@122.32.13.248] has joined #minecrafthelp
#420 [22:54] <starwind> hi
#421 [22:54] <starwind> i cant download minecraft
#422 [22:55] <starwind> because of nether2 ogg
#423 [22:55] <starwind> file
#424 [22:55] <starwind> 이름: nether2.ogg URL: http://resources.download.minecraft.net/5a/5a7ce2181203dd558cbd55d02081b9e95a07f16f 오류 상세정보: Request error -101: ERR_CONNECTION_RESET 디스크 상의 파일 이름: d640-b7ce-50b3-ffdb 경로: C:\Users\ADMINI~1\AppData\Local\Temp\d640-b7ce-50b3-ffdb 위치: file
#425 [23:00] * Retriibution [webchat@c-73-202-188-134.hsd1.ca.comcast.net] has joined #minecrafthelp
#426 [23:01] <Retriibution> When i try to launch minecraft i get this error message
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#430 [23:27] * ccs46 [webchat@23.27.250.174] has quit. (Network ban)
#431 [23:28] * goodbanterboy [webchat@203-173-148-12.dsl.dyn.ihug.co.nz] has joined #minecrafthelp
#432 [23:29] <goodbanterboy> Hello when i play minecraft a join any server then after about 10 minutes its random and varies the game lags then freezes and crashes. any ideas?
#433 [23:30] * Vice131 [webchat@216.116.14.49] has joined #minecrafthelp
#434 [23:31] <Vice131> so, anyone know why my game failed to update? it just says "Failed to download file. af_za.lang"
#435 [23:51] <thgilfodrol> ??> Vice131 av/bytefence
#436 [23:51] <Absol> Vice131: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#437 [23:57] <Retriibution> when i try to load minecraft i get this message
#438 [23:57] <Retriibution> Unable to locate the Java runtime. Error details: No such file or directory Filename on disk: java Path: /Applications/Minecraft.app/Contents/runtime/jre-x64/1.8.0_74/bin/java Exists: false