#1 [00:01] * Prescott [webchat@249.sub-174-197-6.myvzw.com] has quit. (Ping timeout: 180 seconds)
#2 [00:05] * Pengoins [webchat@ip98-167-35-34.lv.lv.cox.net] has joined #minecrafthelp
#3 [00:05] <Pengoins> hello
#4 [00:05] <Pengoins> ?
#5 [00:06] <Pengoins> I um get this error ---- Minecraft Crash Report ---- // Ooh. Shiny. Time: 1/13/18 10:01 PM Description: Initializing game java.lang.NullPointerException: Initializing game at bib.a(SourceFile:784) at bib.av(SourceFile:662) at bib.aq(SourceFile:456) at bib.a(SourceFile:404) at net.minecraft.client.main.Main.main(SourceFile:123) A detailed walkthrough of the error, its code path and all known details is as follows: -------------
#6 [00:07] <Pengoins> idk how to fix it
#7 [00:07] <Pengoins> Cant open the game
#8 [00:08] <Pengoins> @absol?
#9 [00:23] * jerrylccheung [webchat@n219079066195.netvigator.com] has joined #minecrafthelp
#10 [00:23] <jerrylccheung> I cannot reset my account 's security question and I cannot receive email from minecraft.
#11 [00:24] <jerrylccheung> Please help
#12 [00:43] * jerrylccheung [webchat@n219079066195.netvigator.com] has joined #minecrafthelp
#13 [00:44] <jerrylccheung> I cannot reset my account 's security questions and cannot receive email from minecraft. What can i do? Pls help.
#14 [00:56] * em_ [webchat@c-98-226-101-1.hsd1.in.comcast.net] has joined #minecrafthelp
#15 [00:56] <em_> hello
#16 [00:57] <em_> anyone else on here?
#17 [00:58] <em_> I just bought and downloaded the game and when I try to play it gets stuck on the white mojang screen. I have tried several things and nothing helps. What do i do?
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#19 [01:35] * krystal [webchat@cpe-65-27-114-116.new.res.rr.com] has joined #minecrafthelp
#20 [01:37] <krystal> this error code poped up i just bought the game and it keeps crashing no matter what i tried i do not have the bytefence thing i unistalled the game and it will not run as soon as i press the play button on the minecraft it crahs what should i do? i also have my error code if need be
#21 [01:37] <mattym> ??> krystal launcher/log
#22 [01:37] <Absol> krystal: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#23 [01:45] <krystal> alright i followed it now what?
#24 [01:45] <krystal> https://paste.ubuntu.com/26383230/
#25 [01:45] <krystal> thats the url it told me to send
#26 [01:47] <mattym> ??> krystal win/dxdiag
#27 [01:47] <Absol> krystal: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#28 [01:51] <krystal> this is telling me to do the same exact thing i just did
#29 [01:54] <mattym> It's not the exact same thing.
#30 [01:57] <krystal> https://paste.ubuntu.com/26383299/
#31 [01:57] <krystal> here is this one
#32 [01:58] <mattym> krystal, That computer does not meet the minimum requirements for the game.
#33 [01:59] <krystal> what do i need for the game?
#34 [02:00] <mattym> krystal, https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements
#35 [02:01] <krystal> it tells me all of the requirmnets are healthy and good
#36 [02:01] <mattym> krystal, I don't know what or where its telling you that, but it has nothing to do with the game.
#37 [02:02] <krystal> then i am very confused on this would it be the resolution at all ?
#38 [02:03] <mattym> krystal, You would need a significantly newer computer.
#39 [02:05] <krystal> alright is there anyway that i could get my money back at all seeing i cant play the game on my computer untill i get a new one??
#40 [02:05] <mattym> ??> krystal account/refund
#41 [02:05] <Absol> krystal: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#42 [02:06] <krystal> do i give u all that stuff for it?
#43 [02:07] <mattym> No, Read the instructions on that page and contact Mojang as it describes.
#44 [02:08] <krystal> alright i do apologize for the trouble but one last question if i do keep it and dont get my money back it will still be there when i get a new laptop in a month or so and i wont have to re buy it correct?
#45 [02:09] <mattym> Yes.
#46 [02:09] <krystal> alright thank you and again sorry for the hastle
#47 [02:09] <mattym> You will just sign in with the account you made on the new computer.
#48 [02:10] <mattym> NP
#49 [02:10] <krystal> thank you
#50 [02:24] * jerrylccheung [webchat@n219079066195.netvigator.com] has quit. (Quit: Web client closed)
#51 [03:13] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#52 [03:40] * sanji [webchat@116.73.154.250] has joined #minecrafthelp
#53 [03:40] <sanji> hi
#54 [03:42] <sanji> my problem is i can download the lastest version of the minecraft world every time i try to download it it says"the process cannot access the file because itis being used by another process"
#55 [03:42] <sanji> i dont lnow what it means but plese help
#56 [03:43] <sanji> know*
#57 [03:43] <Andrio> ??> sanji tools/HJT
#58 [03:43] <Absol> sanji: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#59 [03:43] <Absol> sanji: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#60 [03:44] * MegaMan76 [webchat@78-68-23-232-no246.tbcn.telia.com] has joined #minecrafthelp
#61 [03:44] <MegaMan76> help me i cant log in to minecraft
#62 [03:45] <MegaMan76> hello
#63 [03:45] <MegaMan76> anwer
#64 [03:45] <Andrio> MegaMan76, what happens when you try?
#65 [03:48] * MegaMan76 [webchat@78-68-23-232-no246.tbcn.telia.com] has quit. (Ping timeout: 180 seconds)
#66 [03:48] <sanji> <Absol> do you want me to give you the link here?
#67 [03:48] <Andrio> sanji, yes.
#68 [03:49] <sanji> https://paste.ubuntu.com/26383696/
#69 [03:49] <Andrio> ??> sanji AV/ByteFence
#70 [03:49] <Absol> sanji: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#71 [03:57] <sanji> <Absol> thank you its working again
#72 [03:58] <Andrio> no problem.
#73 [03:58] <sanji> can you tell me what happed so in the future it wont happen again?
#74 [04:01] <Andrio> 'ByteFence is known to cause issues with Minecraft's installing and updating process.'
#75 [04:03] * Suesudio [webchat@cpc78183-warw17-2-0-cust447.3-2.cable.virginm.net] has joined #minecrafthelp
#76 [04:04] <Suesudio> I've started having problems with my inventory. For some reason I can't move items out of it to craft or store. I've tried other mice, other servers, single player
#77 [04:04] <Suesudio> Any suggestions? Oh, and I've tried re-assigning keys and mouse buttons etc
#78 [04:06] <Andrio> Suesudio, is touchscreen mode on?
#79 [04:09] <Suesudio> wow, not something I've checked, hang on
#80 [04:09] <Suesudio> you are my hero! thanks you SO much!
#81 [04:10] <Suesudio> My son's been running a server for 4 years and even HE didn't think of that.
#82 [04:10] <Suesudio> many thanks
#83 [04:19] * Rene [webchat@ip-37-201-7-28.hsi13.unitymediagroup.de] has joined #minecrafthelp
#84 [04:20] <Rene> hello i have an problem
#85 [04:21] <Rene> I bought minecraft and played for a while now my full version is gone from my account what should I do?
#86 [04:25] <Andrio> Rene, are you sure you used the right email address?
#87 [04:41] <Rene> yes
#88 [04:45] <Andrio> Rene, possibly your account was stolen.
#89 [04:45] <Andrio> ??> Rene account/send-email
#90 [04:45] <Absol> Rene: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#91 [04:45] <Absol> Rene: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#92 [04:48] * kilian9993 [webchat@166.53.76.83.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
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#94 [05:31] * nodrog [webchat@CPE-101-181-114-192.lnse5.cha.bigpond.net.au] has joined #minecrafthelp
#95 [05:32] <nodrog> Unable to get Minecraft to run on Ubuntu 16.04 with Oracle version 9 of Java
#96 [05:32] <nodrog> Am getting Game ended with bad state (exit code 1)
#97 [05:32] <Andrio> Does it work with Java 8?
#98 [05:33] <nodrog> Not sure do you think I should download and install 8 as well or insteaad ?
#99 [05:33] <Andrio> I'd just keep both.
#100 [05:34] <nodrog> Or is OpenJDK preferred on Linux ?
#101 [05:37] * nodrog [webchat@CPE-101-181-114-192.lnse5.cha.bigpond.net.au] has quit. (Quit: Web client closed)
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#106 [06:37] <yasin> The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#107 [06:37] <yasin> i got that error
#108 [06:37] <yasin> please advise what to do
#109 [06:38] <yasin> already checked screen card driver and updated
#110 [06:38] <yasin> but still same error
#111 [06:42] * jjs999jjs [~jjs999jjs@2a02:c7d:662b:300:9850:9393:446:efd4] has joined #minecrafthelp
#112 [06:42] * Espercorn kicked jjs999jjs from #minecrafthelp (Reason: js999jjs :User is banned from this channel)
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#115 [06:56] * M4MD [webchat@d5152AE3F.access.telenet.be] has joined #minecrafthelp
#116 [06:57] <M4MD> hello can someone help my account got hacked i sended a mail with my transaction id to support but i am allready waiting more than 4 weeks for a response
#117 [07:13] <barteks2x> Does the java launcher for Minecraft delete snapshots I manually add to versions? I had 2 snapshots there yesterday and they are gone now
#118 [07:14] <barteks2x> (old 1.8 snapshots)
#119 [07:15] <thgilfodrol> barteks2x: it shouldn't have, as far as I know
#120 [07:17] <barteks2x> well I had to redownload the snapshots because somehow they have been deleted
#121 [08:29] * mcox600 [webchat@gkiller01.plus.com] has joined #minecrafthelp
#122 [08:30] <mcox600> hi need help i dont know if i have been hacked because i cant login to my minecraft account and password reset is not working
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#124 [08:50] * AndyAnders [webchat@165.92-220-104.customer.lyse.net] has joined #minecrafthelp
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#126 [09:03] * Outlove [webchat@cpc125456-croy27-2-0-cust12.19-2.cable.virginm.net] has joined #minecrafthelp
#127 [09:06] <Outlove> Um hello? basically i've just got a new pc loaded up with windows 10 pro everything etc i download minecraft it worked fine i downloaded forge and some mods but for some reason the next day it was not working the mods didn't load at all so i deleted the mods and re downloaded still didnt work i ended up deleting all of minecraft and downloading it again but when i loaded up 1.12.2 or 1.8.9 i tried singleplayer it
#128 [09:06] <Outlove> me into the server
#129 [09:07] <Outlove> @Absol um hello?
#130 [09:07] <Outlove> am i meant to message you
#131 [09:08] * Outlove [webchat@cpc125456-croy27-2-0-cust12.19-2.cable.virginm.net] has quit. (Client Quit)
#132 [09:25] * Pedro_pr0 [webchat@187-78-183-239.user.veloxzone.com.br] has joined #minecrafthelp
#133 [09:26] <Pedro_pr0> I can not get into my account, and when I ask to change my password, mojang's email does not arrive
#134 [09:31] * iCubehhhoso_ [webchat@94-38-133-102.adsl-ull.clienti.tiscali.it] has joined #minecrafthelp
#135 [09:41] * colin [webchat@cpc115394-dumb6-2-0-cust305.20-3.cable.virginm.net] has joined #minecrafthelp
#136 [09:42] <colin> my minecraft frezes on the mojang screen
#137 [09:43] <colin> ive re instaled java, gave mincraft more memory its still frezeing
#138 [09:56] * iCubehhhoso_ [webchat@94-38-133-102.adsl-ull.clienti.tiscali.it] has quit. (Ping timeout: 180 seconds)
#139 [09:56] * Beardan_ [webchat@host-176-37-80-74.la.net.ua] has joined #minecrafthelp
#140 [09:57] * Beardan_ [webchat@host-176-37-80-74.la.net.ua] has quit. (Client Quit)
#141 [09:59] * Torrez [webchat@189.243.218.152] has joined #minecrafthelp
#142 [09:59] <Torrez> I can not recover my account
#143 [10:00] <Torrez> I try to send a e-mail but y haven´t anything
#144 [10:11] * axelcreative [webchat@c-68-37-151-101.hsd1.mi.comcast.net] has joined #minecrafthelp
#145 [10:12] * axelcreative [webchat@c-68-37-151-101.hsd1.mi.comcast.net] has quit. (Client Quit)
#146 [10:27] * r_ [webchat@90-225-126-46-no180.tbcn.telia.com] has joined #minecrafthelp
#147 [10:27] <r_> r
#148 [10:28] <r_> hi
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#150 [10:45] * KJBuilds [webchat@dsl-74-83-197-98.fuse.net] has joined #minecrafthelp
#151 [10:46] * conceredboi123 [webchat@68.68.96.12] has joined #minecrafthelp
#152 [10:47] <conceredboi123> The message, could not connect to server always pops up even when i log in all of my account information correctly. what is wrong
#153 [10:47] * Pengoins [webchat@ip98-167-35-34.lv.lv.cox.net] has joined #minecrafthelp
#154 [10:47] * saphy [webchat@c-67-160-41-141.hsd1.wa.comcast.net] has joined #minecrafthelp
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#158 [11:13] * Mendari [webchat@216.145.95.111] has joined #minecrafthelp
#159 [11:13] <Mendari> Hello, i need help urgently
#160 [11:15] <Mendari> Hello, i need help urgently
#161 [11:18] * Mendari [webchat@216.145.95.111] has quit. (Ping timeout: 180 seconds)
#162 [11:20] * Artem925 [webchat@37.204.229.228] has joined #minecrafthelp
#163 [11:20] <Torrez> Me too, bro
#164 [11:20] <Artem925> Help me
#165 [11:21] <Torrez> I lost my account :(
#166 [11:22] <Artem925> And I go to my account I can not email correctly and the password and can not enter
#167 [11:22] <Artem925> Help me pls!
#168 [11:24] * Artem925 [webchat@37.204.229.228] has quit. (Client Quit)
#169 [11:33] * code_dave [webchat@port-53103.pppoe.wtnet.de] has joined #minecrafthelp
#170 [11:34] <code_dave> Dear Minecraft support colleagues,
#171 [11:34] <code_dave> I have a problem to reset my minecraft password
#172 [11:35] <code_dave> this is the first problem, the second is that, I cannot access the email I have registered the account on
#173 [11:35] <code_dave> what would be the correct way to recover the account?
#174 [11:35] * colin [webchat@cpc115394-dumb6-2-0-cust305.20-3.cable.virginm.net] has quit. (Quit: Web client closed)
#175 [11:53] * Pedro_pr0 [webchat@187-78-183-239.user.veloxzone.com.br] has quit. (Ping timeout: 180 seconds)
#176 [11:56] * Mason [webchat@67.225.46.80] has joined #minecrafthelp
#177 [11:58] <Mason> I've been having some problem's with my Keyboard when I try to type in chat and if I put a symbol like this one "_" it will delay me and I can't press any keys until that delay is done. My keyboard works on my desktop, It's only Minecraft, Is there a way to fix this keyboard problem?
#178 [12:03] * Badbrother160 [webchat@host198-150-dynamic.45-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#179 [12:04] <tyteen4a03> Mason: using any mods?
#180 [12:05] * Badbrother160 [webchat@host198-150-dynamic.45-79-r.retail.telecomitalia.it] has quit. (Client Quit)
#181 [12:09] * lukaslu [webchat@p4FEB673C.dip0.t-ipconnect.de] has joined #minecrafthelp
#182 [12:13] * Badbrother160 [webchat@host198-150-dynamic.45-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#183 [12:16] <Badbrother160> hey, there is someone?
#184 [12:17] <Badbrother160> i tried to play pixelmon but when i change the game obtions to play it say immpossible todownload
#185 [12:18] <Badbrother160> like when you want to change the vertion
#186 [12:18] * lukaslu [webchat@p4FEB673C.dip0.t-ipconnect.de] has joined #minecrafthelp
#187 [12:18] <Badbrother160> verscion
#188 [12:18] <lukaslu> Hallo
#189 [12:18] <Badbrother160> i tried to play pixelmon but when i change the game obtions to play it say immpossible todownload
#190 [12:18] <Badbrother160> hi
#191 [12:18] <lukaslu> German
#192 [12:18] <Badbrother160> italian
#193 [12:18] <lukaslu> english?
#194 [12:18] <Badbrother160> yes
#195 [12:19] <lukaslu> okay. I hope someone can help me.
#196 [12:19] <Badbrother160> me too
#197 [12:19] <Badbrother160> lol
#198 [12:19] <lukaslu> :D
#199 [12:19] <lukaslu> no one else here?
#200 [12:19] <Badbrother160> what is your problem?
#201 [12:19] <Badbrother160> my problem is for a mod
#202 [12:19] <lukaslu> Account hacked
#203 [12:20] <Badbrother160> oh, i think i can't help you
#204 [12:20] <Badbrother160> by
#205 [12:20] * Badbrother160 [webchat@host198-150-dynamic.45-79-r.retail.telecomitalia.it] has quit. (Quit: Web client closed)
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#207 [12:40] * Delaxarnyazer [~Delaxarny@2a02:a44e:91ce:1:50a3:ad04:9869:2e0f] has quit. (Read error: Connection reset by peer)
#208 [12:40] <Mason> Let me check.
#209 [12:41] <Mason> I deleted my mods, now let me check if it worked.
#210 [12:42] <Mason> I deleted my mods, but it didn't work. Still have that delay.
#211 [12:43] * Delaxarnyazer [~Delaxarny@2a02:a44e:91ce:1:50a3:ad04:9869:2e0f] has joined #minecrafthelp
#212 [12:47] * emery [webchat@d14-69-55-244.try.wideopenwest.com] has joined #minecrafthelp
#213 [12:47] <emery> i downloaded crazy craft from void wrath and now i cant log into my account, reset my password and it still doesnt work
#214 [12:48] * e_l1997_ [~quassel@194.14.94.16] has joined #minecrafthelp
#215 [12:48] <Anna> ??> emery mods
#216 [12:48] <Absol> emery: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#217 [12:48] <emery> no, minecraft itself wont let me log on
#218 [12:49] * e_l1997__ [~quassel@2a02:aa1:1009:8a1d:acd7:7a04:5b7b:dd6b] has joined #minecrafthelp
#219 [12:49] <Anna> are you using the normal launcher?
#220 [12:49] <emery> yes
#221 [12:49] <Anna> what does it say when you try?
#222 [12:49] <emery> even on the mojang website
#223 [12:49] <Anna> how many times did you try?
#224 [12:50] <emery> invalid password/email
#225 [12:50] <Anna> ??> emery login/throttle
#226 [12:50] <Absol> emery: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#227 [12:50] <Absol> emery: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#228 [12:51] <emery> thank you so much
#229 [12:51] * e_l1997 [~quassel@194.14.94.16] has quit. (Ping timeout: 207 seconds)
#230 [12:52] * e_l1997_ [~quassel@194.14.94.16] has quit. (Ping timeout: 207 seconds)
#231 [12:53] * Tre [webchat@c-71-60-14-173.hsd1.pa.comcast.net] has joined #minecrafthelp
#232 [12:53] <Tre> Unable to save download. gl_es.lang
#233 [12:53] <Tre> id apreciate assistance
#234 [12:54] * emery [webchat@d14-69-55-244.try.wideopenwest.com] has quit. (Ping timeout: 180 seconds)
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#238 [13:01] * e_l1997 [~quassel@194.14.94.16] has joined #minecrafthelp
#239 [13:02] <Mason> Okay, so I deleted my mods but the delay is STILL there...
#240 [13:08] * max_med [webchat@37.171.93.241] has joined #minecrafthelp
#241 [13:09] <max_med> "unable to download the file patchy-1.1.jar "
#242 [13:09] * max_med [webchat@37.171.93.241] has quit. (Client Quit)
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#246 [13:21] * Tre [webchat@c-71-60-14-173.hsd1.pa.comcast.net] has joined #minecrafthelp
#247 [13:21] <Tre> Unable to save download. gl_es.lang
#248 [13:21] <tyteen4a03>  ??> Tre tools/hjt
#249 [13:21] <Tre> ?
#250 [13:21] <Tre> what do you mean by that?
#251 [13:21] * tyteen4a03 slaps Absol
#251 [13:21] <tyteen4a03> Tre: a sec
#252 [13:21] <tyteen4a03> ??< tools/hjt
#253 [13:22] <tyteen4a03> ??> Tre tools/hjt
#254 [13:22] <Absol> Tre: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#255 [13:22] <Absol> Tre: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#256 [13:22] <tyteen4a03> Tre: ^
#257 [13:22] <Tre> tools/hjt
#258 [13:22] <Tre> i dont know whta you mean by tools/hjt
#259 [13:22] <tyteen4a03> Tre: can you see the message from Absol?
#260 [13:23] <Tre> oh ok
#261 [13:23] <Tre> i thought hat was a console thing, sorry, yes i see it
#262 [13:24] <Tre> im doing it now
#263 [13:25] <Tre> it isnt bringing up any windows
#264 [13:27] <Tre> hello?
#265 [13:27] <Tre> where did you guys go?
#266 [13:31] * BlackMemeChef [webchat@c-75-65-194-218.hsd1.ms.comcast.net] has joined #minecrafthelp
#267 [13:31] * BlackMemeChef [webchat@c-75-65-194-218.hsd1.ms.comcast.net] has quit. (Client Quit)
#268 [13:35] <Mason> When I try to put a key like this _ it would delay after I pressed it and I can't press any keys after the delay, I deleted my mods but it didn't work. Is there other ways to fix this?
#269 [13:36] * jellegauke [webchat@dhcp-077-248-073-007.chello.nl] has joined #minecrafthelp
#270 [13:39] * Guilh3rm315 [webchat@179.232.38.88] has joined #minecrafthelp
#271 [13:39] <Guilh3rm315> I cant make login in my account
#272 [13:39] * jellegauke [webchat@dhcp-077-248-073-007.chello.nl] has quit. (Ping timeout: 180 seconds)
#273 [13:40] * sneezing_panda [~panda@2605:a000:c705:3800:4d30:c59e:9af4:cb73] has joined #minecrafthelp
#274 [13:40] <Guilh3rm315> hello
#275 [13:40] * Mason [webchat@67.225.46.80] has quit. (Quit: Web client closed)
#276 [13:41] * SabrzZ [webchat@67.225.46.80] has joined #minecrafthelp
#277 [13:41] <Guilh3rm315> hello
#278 [13:43] <SabrzZ> I've been having problems when I try to press a button like _ or something like that, it will delay. I tried to delete my mods if that worked but it didn't. Any help?
#279 [13:44] * Lunado [webchat@46-129-59-37.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#280 [13:45] <Lunado> hi there. I was trying to recover my stolen account, but then I realized I bought minecraft a lot, for friends, in that overal period. Is there any way for me to pin down the exact time at which I bought a specific account?
#281 [13:49] * Tre [webchat@c-71-60-14-173.hsd1.pa.comcast.net] has joined #minecrafthelp
#282 [13:50] <Tre> Unable to save download. gl_es.lang someone please help, i've found people who tired to help, but then left randomly...
#283 [13:52] * dustinm is now known as ivan
#284 [13:52] <Tre> hello?
#285 [13:56] * conmeo [webchat@ool-44c4649d.dyn.optonline.net] has joined #minecrafthelp
#286 [13:56] <conmeo> #minecrafthelp
#287 [13:57] <conmeo> help
#288 [13:57] <conmeo> my minecraft won't work because I have like no storage
#289 [13:57] * conmeo [webchat@ool-44c4649d.dyn.optonline.net] has quit. (Client Quit)
#290 [14:01] * Stimfgamer [webchat@ppp-94-68-233-49.home.otenet.gr] has joined #minecrafthelp
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#293 [14:16] * CosmicZeus [webchat@162-204-108-220.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#294 [14:17] <CosmicZeus> My minecraft freezes when ever I try and launch the game.
#295 [14:18] * l [webchat@76-232-216-209.lightspeed.milwwi.sbcglobal.net] has joined #minecrafthelp
#296 [14:19] * l [webchat@76-232-216-209.lightspeed.milwwi.sbcglobal.net] has quit. (Client Quit)
#297 [14:21] * iPixLz [webchat@88.98.211.53] has joined #minecrafthelp
#298 [14:22] <iPixLz> Hi need help with migration of account
#299 [14:22] <iPixLz> Hi need help with migration of account
#300 [14:22] * iPixLz [webchat@88.98.211.53] has left #minecrafthelp
#301 [14:53] * e_l1997 [~quassel@194.14.94.16] has quit. (Read error: Connection reset by peer)
#302 [14:54] * ozguryilmaz [webchat@31.200.44.90] has joined #minecrafthelp
#303 [14:55] <ozguryilmaz> se_no.lang ıve got this error how can ı fix that
#304 [14:59] * Abdel [webchat@cpe-174-108-92-230.carolina.res.rr.com] has joined #minecrafthelp
#305 [14:59] <tyteen4a03> ??> ozguryilmaz tools/hjt
#306 [14:59] <Absol> ozguryilmaz: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#307 [14:59] <Absol> ozguryilmaz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#308 [14:59] * Abdel [webchat@cpe-174-108-92-230.carolina.res.rr.com] has quit. (Client Quit)
#309 [14:59] * Abdel [webchat@cpe-174-108-92-230.carolina.res.rr.com] has joined #minecrafthelp
#310 [14:59] <Abdel> hello i can't run my minecraft
#311 [14:59] <Abdel> it keeps crashing every time i try to open it
#312 [15:00] <Abdel> it gives me this error everytime
#313 [15:00] <Abdel> The game crashed whilst unexpected error The game crashed whilst unexpected error Error: java.lang.RuntimeException: No OpenGL context found in the current thread.
#314 [15:00] <Abdel> do you know anyfix i can do
#315 [15:00] <ozguryilmaz> nope ı dont
#316 [15:01] * Abdel [webchat@cpe-174-108-92-230.carolina.res.rr.com] has quit. (Client Quit)
#317 [15:02] <Torrez> I'm trying to recover my account but the e-mail don't come in
#318 [15:04] <tyteen4a03> ??> Torrez account/send-email
#319 [15:04] <Absol> Torrez: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#320 [15:04] <Absol> Torrez: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#321 [15:05] <Torrez> thanks
#322 [15:13] * cam142 [webchat@host86-131-255-226.range86-131.btcentralplus.com] has joined #minecrafthelp
#323 [15:13] <cam142> hi
#324 [15:13] <cam142> i need help
#325 [15:14] <cam142> anyone here?
#326 [15:14] <cam142> guess not
#327 [15:14] * cam142 [webchat@host86-131-255-226.range86-131.btcentralplus.com] has quit. (Client Quit)
#328 [15:19] * daite [webchat@37.228.234.213] has joined #minecrafthelp
#329 [15:20] <daite> hello?
#330 [15:20] <daite> Anyone in this chat?
#331 [15:21] <tyteen4a03> hi daite
#332 [15:21] <daite> i have an account named daite and i cant access it because i've forgotten the password and i recently deleted said email for personal concerns
#333 [15:21] <daite> Is there anything i could do
#334 [15:21] <daite> I didn't have security questions
#335 [15:21] <tyteen4a03> ??> daite account/send-email
#336 [15:21] <Absol> daite: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#337 [15:21] <Absol> daite: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#338 [15:22] <daite> what
#339 [15:22] * Bricks [webchat@cpe-66-66-132-148.rochester.res.rr.com] has joined #minecrafthelp
#340 [15:23] <tyteen4a03> daite: read the instructions sent to you by Absol
#341 [15:24] <daite> tyteen4a03 i dont have access to the email to access the TID
#342 [15:24] <tyteen4a03> daite: when did you purchase Minecraft?
#343 [15:25] * mateo5988 [webchat@200.115.250.132] has joined #minecrafthelp
#344 [15:25] <Bricks> Is there any compatibility to play editions of Minecraft Switch/Xbox with Java using a private hosted server?
#345 [15:25] <tyteen4a03> ??> Bricks sku
#346 [15:25] <Absol> Bricks: Minecraft for personal computers, Minecraft Windows 10 Edition, Minecraft for Xbox One, Minecraft for Xbox, Minecraft for PlayStation 3, Minecraft for PlayStation 4, Minecraft for Wii U, Minecraft for Nintendo Switch, Minecraft PE for Android (Kindle App Store or Google Play) and Minecraft PE for iOS, are all different products which must each be purchased separately.
#347 [15:25] <tyteen4a03> hm, not the right one
#348 [15:25] <tyteen4a03> Bricks: in a nutshell, no
#349 [15:25] <daite> tyteen a very long time ago
#350 [15:26] <tyteen4a03> daite: do you remember the year?
#351 [15:26] <tyteen4a03> Bricks: Java edition is not compatible with other MC edition
#352 [15:26] <tyteen4a03> s
#353 [15:26] <daite> no tyteen
#354 [15:26] <daite> maybe 2012
#355 [15:26] <tyteen4a03> daite: send them an email anyway, stating that you forgot your transaction ID
#356 [15:26] <Bricks> tyteen4a03: Trying to figure out if we buy more accounts or not, based on the clients we have to play.
#357 [15:27] * Vin [webchat@c-68-46-245-186.hsd1.tn.comcast.net] has joined #minecrafthelp
#358 [15:27] <Vin> hello
#359 [15:27] <Vin> i have a gaming laptop and i connected a monitor to it
#360 [15:27] <tyteen4a03> Bricks: generally, you will need one account for each person
#361 [15:27] <Vin> so i close my laptop and my screen gets smaller on my monitor and it goes to normal size
#362 [15:27] <Vin> but when i go to minecraf
#363 [15:27] <tyteen4a03> Bricks: Java edition and PlayStation editions are incompatible with everything else
#364 [15:28] <Vin> i go to fullscreen
#365 [15:28] <Vin> and it only shows a portion of my screen
#366 [15:28] <Vin> like minecraft is in fullscreen in the top right hand corner of my monitor
#367 [15:28] <Vin> and i dont know how to fix it
#368 [15:28] <Bricks> tyteen4a03: are the accounts behind them at all portable?
#369 [15:28] <tyteen4a03> Vin: do you have any mods installed?
#370 [15:28] <tyteen4a03> Bricks: no
#371 [15:28] <Vin> yes only optifine
#372 [15:28] <tyteen4a03> ??> Vin win/reinst
#373 [15:28] <Vin> ?
#374 [15:28] <Absol> Vin: You may need to reinstall the locally installed files that Minecraft puts into place.
#375 [15:28] <Absol> Vin: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#376 [15:29] <Bricks> tyteen4a03: Guess I'm crossing my fingers for a MacOS "Everything is Better Together" update then.
#377 [15:29] <Vin> okay
#378 [15:29] <tyteen4a03> Bricks: unfortunately Java edition will most likely remain its separate thing
#379 [15:29] <tyteen4a03> Bricks: best advice is to pick either Java or Console editions
#380 [15:31] * daite [webchat@37.228.234.213] has quit. (Ping timeout: 180 seconds)
#381 [15:31] <Bricks> tyteen4a03: that was my gut feeling, but wanted to confirm with others. guess it's time to buy another tv/console or laptop lol
#382 [15:33] * Patrick [webchat@97-91-220-123.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#383 [15:33] <Patrick> Hello. I can't seem to log into my minecraft account anymore.
#384 [15:33] <tyteen4a03> Patrick: what happens when you try?
#385 [15:34] <Patrick> Invalid username or password. When I try to reset I do not get any email.
#386 [15:34] <tyteen4a03> Patrick: are you logging into the Minecraft launcher or account.mojang.com?
#387 [15:35] <Patrick> Both do not work.
#388 [15:36] <tyteen4a03> ??> Patrick login/throttle
#389 [15:36] <Absol> Patrick: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#390 [15:36] <Absol> Patrick: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#391 [15:36] <Vin> yeah
#392 [15:36] <tyteen4a03> Patrick: if that does not work:
#393 [15:36] <tyteen4a03> ??> Patrick account/send-email
#394 [15:36] <Vin> it still doesnt work
#395 [15:36] <Absol> Patrick: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#396 [15:36] <Absol> Patrick: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#397 [15:36] <tyteen4a03> ??> Vin win/dxdiag
#398 [15:36] <Absol> Vin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#399 [15:36] <Vin> like it only shows a portion of my screen
#400 [15:39] <Patrick> Does the lockout prevent the password reset emails from being sent?
#401 [15:40] <tyteen4a03> Patrick: it should not
#402 [15:40] <tyteen4a03> Patrick: but wait an hour just in case
#403 [15:40] <Vin> wait
#404 [15:40] <Vin> what do i do after i copy the pastebin
#405 [15:40] <tyteen4a03> Vin: give us the url to your Ubuntu Paste entry
#406 [15:40] <Vin> https://paste.ubuntu.com/26387842/
#407 [15:41] * mateo5988 [webchat@200.115.250.132] has quit. (Quit: Web client closed)
#408 [15:41] <tyteen4a03> ??> Vin gpu/nvidia/optimus
#409 [15:41] <Absol> Vin: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#410 [15:44] * KolPlayMarin [webchat@170.231.215.137] has joined #minecrafthelp
#411 [15:45] <Vin> im using my gtx 1050
#412 [15:45] <Vin> i can tell because when i go to shaders options it says its using the gtx 1050
#413 [15:46] <tyteen4a03> Vin: give this a spin: http://www.nvidia.com/download/driverResults.aspx/129081/en-us
#414 [15:46] * KolPlayMarin [webchat@170.231.215.137] has quit. (Client Quit)
#415 [15:50] <Vin> i think i downloaded that from the GeForce experience app
#416 [15:50] * Abulph [webchat@184.18.31.3] has joined #minecrafthelp
#417 [15:51] <tyteen4a03> Vin: download it manually
#418 [15:52] <tyteen4a03> Vin: GeForce Experience is a terrible application for driver updates
#419 [15:52] <Abulph> Hello everyone! I don't know if any one can really help me but here it goes: A while back I redeemed the Windows 10 Edition but I have no idea what microsoft account I added it to. All I remember is my gamer id was something like jxrr33. Is there any way to find out or am I just screwed?
#420 [15:53] <tyteen4a03> Abulph: find the code on account.mojang.com/me, then:
#421 [15:53] <tyteen4a03> ??> Abulph account/support/microsoft
#422 [15:53] <Absol> Abulph: To contact Xbox support, click here: https://support.xbox.com
#423 [15:57] * person [webchat@d27-96-123-187.evv.wideopenwest.com] has joined #minecrafthelp
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#427 [16:06] * Vin [webchat@c-68-46-245-186.hsd1.tn.comcast.net] has joined #minecrafthelp
#428 [16:06] <Vin> im back
#429 [16:06] <Vin> but when i was reinstalling forge
#430 [16:06] <Vin> some giant search bar is at the top of my computer
#431 [16:07] <Vin> its supposedly called chromium
#432 [16:07] <Vin> i deleted it
#433 [16:07] <Vin> but its still there
#434 [16:07] <Vin> i uninstalled the actual file in programs in features
#435 [16:07] <Vin> do u guys have any idea on how to fix this?
#436 [16:07] <tyteen4a03> Vin: Chromium is a browser
#437 [16:08] <Vin> But it's at the top of my screen
#438 [16:08] <Vin> and it was supposedly downloaded
#439 [16:08] <tyteen4a03> Vin: we normally don't do support beyond Minecraft, but:
#440 [16:08] <tyteen4a03> ??> Vin tools/hjt
#441 [16:08] <Absol> Vin: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#442 [16:08] <Absol> Vin: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#443 [16:09] <Vin> i downloaded it and nothing happened when i opened it
#444 [16:09] <Vin> i pressed "I accept" and it closed out
#445 [16:10] <tyteen4a03> Vin: you need to run the file as admin
#446 [16:10] <Vin> k
#447 [16:10] <Vin> Now it says it's already running then it closes out of itself
#448 [16:11] <tyteen4a03> Vin: it should open up in the background
#449 [16:12] <Vin> it didn't do anything
#450 [16:12] <Vin> :/
#451 [16:12] <Vin> http://prntscr.com/i0g972
#452 [16:12] <Vin> thats what i get when i try and open it
#453 [16:12] <tyteen4a03> Vin: you sure nothing's on the task bar?
#454 [16:12] <Vin> i'll send you a pic
#455 [16:12] <tyteen4a03> Vin: while you're at it, could you take a screenshot of the chromium thing
#456 [16:13] <Vin> ok
#457 [16:13] <Vin> well now that thing opens ok
#458 [16:13] <Vin> http://prntscr.com/i0g9sn
#459 [16:13] <Vin> thats the picture of my whole screen
#460 [16:14] <tyteen4a03> no idea why it's there
#461 [16:15] <tyteen4a03> Vin: but from the looks of it, Game Center may be why MC is bugged
#462 [16:15] <Vin> https://paste.ubuntu.com/26388018/
#463 [16:15] <Vin> Game Center?
#464 [16:15] <tyteen4a03> Vin: yes
#465 [16:15] <Vin> What is that
#466 [16:15] <Vin> Sounds familiar
#467 [16:15] <tyteen4a03> Vin: a program you have installed on your computer
#468 [16:15] <Vin> Oh
#469 [16:16] <Vin> I should uninstall it then
#470 [16:16] <Vin> But i sent the link to that pastebin
#471 [16:16] <tyteen4a03> Vin: okay, try uninstalling Game Center and Razer Synapse
#472 [16:16] <Vin> Razer Synapse?
#473 [16:16] <Vin> Does that affect it?
#474 [16:16] <tyteen4a03> Vin: yes
#475 [16:16] <tyteen4a03> Vin: could be
#476 [16:16] <Vin> Because I use razer synapse a lot to configure my keyboard :v
#477 [16:16] <tyteen4a03> Vin: ah
#478 [16:17] <tyteen4a03> Vin: tell you what, try uninstalling Game Center and GeForce experience first
#479 [16:17] <tyteen4a03> Vin: Synapse is known to crash Minecraft by limiting the memory it can use
#480 [16:17] <Vin> Oh by game center do you mean Wargaming.net Game Center?
#481 [16:18] <Vin> I use that to launch world of tanks and world of warships ;v
#482 [16:18] <tyteen4a03> Vin: oh ok; leave that alone then
#483 [16:18] <tyteen4a03> Vin: most suspicious now is GeForce experience
#484 [16:18] <Vin> mk ill go to geforce
#485 [16:18] <Vin> ok it's uninstalling
#486 [16:18] <Vin> slowly
#487 [16:19] <Vin> There it's removed
#488 [16:19] <tyteen4a03> Vin: you may need to restart
#489 [16:19] <Vin> alright
#490 [16:19] <Vin> i'll come back when im done
#491 [16:21] * Vin_ [webchat@c-68-46-245-186.hsd1.tn.comcast.net] has joined #minecrafthelp
#492 [16:21] <Vin_> t
#493 [16:21] <Vin_> ok i'm back
#494 [16:22] <Vin_> and i fixed the chromium thing, it was called WebBar
#495 [16:22] <Vin_> and it was a spinoff of chromium
#496 [16:23] <tyteen4a03> Vin_: try Unchecky to prevent accidentally installing malware
#497 [16:24] * _vin [webchat@c-68-46-245-186.hsd1.tn.comcast.net] has joined #minecrafthelp
#498 [16:24] <_vin> okay
#499 [16:25] <_vin> so
#500 [16:25] <_vin> i reset my computer and chromium went away
#501 [16:25] * Vin_ [webchat@c-68-46-245-186.hsd1.tn.comcast.net] has quit. (Ping timeout: 180 seconds)
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#505 [16:26] * _vin [webchat@c-68-46-245-186.hsd1.tn.comcast.net] has joined #minecrafthelp
#506 [16:26] <_vin> okay
#507 [16:26] <_vin> chromium is gone
#508 [16:26] <_vin> now i have to log onto minecraft
#509 [16:27] * Jamie_ [webchat@c-73-20-159-184.hsd1.ga.comcast.net] has joined #minecrafthelp
#510 [16:28] <_vin> well
#511 [16:28] <Jamie_> Hello, I received an email at 9:11 AM this mourning about changing my account password. I did not request this and when I went to change it back and login it said "76ih8p89d" was logged into my account
#512 [16:28] <_vin> i logged back onto minecraft and its doing the same thing with the fullscreen not working
#513 [16:28] <tyteen4a03> ??> Jamie_ account/hacked
#514 [16:29] <Absol> Jamie_: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#515 [16:29] <Absol> Jamie_: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#516 [16:29] <tyteen4a03> _vin: could you check the optimus settings:
#517 [16:29] <tyteen4a03> ??> _vin gpu/nvidia/optimus
#518 [16:29] <Absol> _vin: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#519 [16:29] <_vin> http://prntscr.com/i0ggo8
#520 [16:30] <_vin> shows im using gtx 1050 :v
#521 [16:30] <tyteen4a03> _vin: no, from the optimus panel
#522 [16:30] <_vin> i have it set on the nvidia settings to use my gtx 1050 and not anything else
#523 [16:30] <Jamie_> Could you just log whoever is in my account out
#524 [16:30] <Jamie_> I changed the pw and want to log back in
#525 [16:31] <tyteen4a03> Jamie_: 1) We are not Mojang; 2) We can't tell whether you are the true account owner or not
#526 [16:31] <tyteen4a03> ??> Jamie_ login/throttle
#527 [16:31] <Absol> Jamie_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#528 [16:31] <Absol> Jamie_: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#529 [16:31] <Jamie_> it said "76ih8p89d" was in my account
#530 [16:31] <Jamie_> okay well ty
#531 [16:31] <Jamie_> ill try again
#532 [16:32] <Jamie_> okay I logged in ty
#533 [16:32] <Jamie_> I dont know who got into my account because I haven't given it to anyone but ty again for the support
#534 [16:33] <_vin> yeah i have it set to my 1050
#535 [16:33] <_vin> and it's still not working with fullscreen
#536 [16:34] <tyteen4a03> _vin: okay, what is Global settings set to?
#537 [16:34] * Jamie_ [webchat@c-73-20-159-184.hsd1.ga.comcast.net] has quit. (Quit: Web client closed)
#538 [16:36] <_vin> global settings?
#539 [16:37] <tyteen4a03> _vin: should be right next to the Program Settings tab
#540 [16:38] * ljmehl [webchat@c-71-194-0-129.hsd1.in.comcast.net] has joined #minecrafthelp
#541 [16:38] <ljmehl> Hey
#542 [16:38] <ljmehl> I have a question
#543 [16:39] <tyteen4a03> _vin: got to go, but the idea is to try to restore Nvidia optimus's settings back to default, select the nvidia GPU again and try MC
#544 [16:39] <ljmehl> Can I get Minecraft on PS4 for free
#545 [16:39] <tyteen4a03> ljmehl: no
#546 [16:39] <ljmehl> Please
#547 [16:39] <_vin> ok my global settings
#548 [16:39] <ljmehl> Send me code
#549 [16:39] <ljmehl> To free PS4 Minecraft
#550 [16:39] <tyteen4a03> _vin: if not, stick around and somebody else should be able to help
#551 [16:39] * tyteen4a03 kicked ljmehl from #minecrafthelp (Reason: jmehl :A no is a no.)
#552 [16:40] <_vin> http://prntscr.com/i0gkug
#553 [16:40] <_vin> http://prntscr.com/i0gl0o
#554 [16:42] <_vin> thats my global settings
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#557 [16:43] * Orangeleopard [webchat@c-24-14-42-109.hsd1.il.comcast.net] has joined #minecrafthelp
#558 [16:44] <Orangeleopard> hey, my game is crashing on startup on Windows 10. It crashes on the white screen that says mojang. I'm running a gtx 1050ti and an intel i5.
#559 [16:47] * wsdsocks [webchat@CPE00fc8dcb1773-CM00fc8dcb1770.cpe.net.cable.rogers.com] has joined #minecrafthelp
#560 [16:48] <wsdsocks> hello
#561 [16:49] <wsdsocks> my minecraft works perfectly on 1.8 and lower but 1.9 and above completely breaks it, any solutiions?
#562 [16:51] <Orangeleopard> yea, I'm having the same problem. just tried 1.0, started fine. 1.12 crashes on startup though
#563 [16:52] <Orangeleopard> hey, this might help you: I got 1.12 to work after setting my resolution on startup to my monitor resolution, 1600 by 900
#564 [16:52] <Orangeleopard> in launch options
#565 [16:53] <wsdsocks> thank you ill try that
#566 [16:58] <wsdsocks> didnt work rip
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#571 [17:18] <Hailtothechi> A cousin of mine gave me his account a while ago before going on a trip, I would like to change the email and nickname, but I can't because there is data that only he knows and nobody has managed to talk to him, what can I do?
#572 [17:22] * Abulph [webchat@184.18.31.3] has joined #minecrafthelp
#573 [17:33] * _vin [webchat@c-68-46-245-186.hsd1.tn.comcast.net] has quit. (Ping timeout: 180 seconds)
#574 [17:45] <tyteen4a03> Hailtothechi: you'll need to contact him
#575 [17:46] <tyteen4a03> Hailtothechi: as a reminder, transferring or sharing accounts is forbidden under the Minecraft EULA
#576 [17:48] * ryan_ [webchat@cpe-74-140-193-79.cinci.res.rr.com] has joined #minecrafthelp
#577 [17:48] <ryan_> hello
#578 [17:48] <tyteen4a03> hi ryan_
#579 [17:48] <ryan_> can someone help me with my install problems :)
#580 [17:48] <tyteen4a03> ryan_: ask away
#581 [17:49] <ryan_> so i have a new install and i have a Unable to save download. 1.12.2.jar error
#582 [17:49] <tyteen4a03> ??> ryan_ launcher/log
#583 [17:49] <Absol> ryan_: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#584 [17:50] <ryan_> this seems like a lot to get a new install to work lol
#585 [17:51] <tyteen4a03> ryan_: it is necessary to see what programs are blocking Minecraft from working correctly
#586 [17:51] * Orangeleopard [webchat@c-24-14-42-109.hsd1.il.comcast.net] has quit. (Ping timeout: 180 seconds)
#587 [17:53] <Hailtothechi> Well, I did not know that, but he was not going to play anymore and he thought it would be a waste to leave the account abandoned
#588 [17:53] <ryan_> https://paste.ubuntu.com/26388592/
#589 [17:53] <ryan_> there you go
#590 [17:53] <tyteen4a03> ??> ryan_ tools/hjt
#591 [17:53] <Absol> ryan_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#592 [17:53] <Absol> ryan_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#593 [17:55] <ryan_> this seems wierd
#594 [17:55] <ryan_> iv never had to to this before
#595 [17:55] <ryan_> seems fisht
#596 [17:55] <ryan_> fishy
#597 [17:56] <tyteen4a03> ryan_: this program gives us an idea what is running on your computer; programs such as antiviruses and malware can stop Minecraft from downloading
#598 [17:59] <ryan_> there shouldnt be antthing, my pc was reformatted today
#599 [18:00] <ryan_> i run mcafee and iv never had a problem wioth it
#600 [18:01] <tyteen4a03> ryan_: McAfee could block it, but it's important we get a full picture
#601 [18:01] <ryan_> if mcafee blocked it how would i allow it
#602 [18:01] <tyteen4a03> ryan_: by uninstalling it
#603 [18:01] <tyteen4a03> ??> ryan_ av/mcafee
#604 [18:01] <Absol> ryan_: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#605 [18:01] <Absol> ryan_: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#606 [18:01] <tyteen4a03> ??> ryan_ av/mcafee/uninstall
#607 [18:01] <Absol> ryan_: To completely uninstall McAfee products, follow the instructions here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#608 [18:02] <ryan_> no im keeping it
#609 [18:02] <ryan_> sorry i just cant bring my self to download something called hijacker lol
#610 [18:02] <ryan_> its like going to a website called virus r us lol
#611 [18:03] <tyteen4a03> ryan_: if virusmakers really want you to download a virus, they wouldn't name it after something off-putting
#612 [18:03] <tyteen4a03> ryan_: you can have a google around HijackThis and see what others think of it
#613 [18:04] <ryan_> i know but htey really should have named it something else
#614 [18:04] <ryan_> actually i think i fixed it
#615 [18:04] <ryan_> i did have a 2nd anti virus program on my pc
#616 [18:04] <ryan_> it must have installed while installing other things
#617 [18:05] <ryan_> but it looked like its going to work now
#618 [18:05] <tyteen4a03> ryan_: that's why we require a hijackthis report, even if the computer's clean
#619 [18:05] * Abulph [webchat@184.18.31.3] has quit. (Ping timeout: 180 seconds)
#620 [18:05] <ryan_> its fixed now :)
#621 [18:05] <SabrzZ> Excuse me, I been trying to chat and every time i put a symbol like this "_" it will delay for several seconds before I can type again. I deleted my mods aswell, Any help?
#622 [18:05] <ryan_> thanks for giving me the idea that there could be a anti virus blocking it
#623 [18:06] <tyteen4a03> SabrzZ: do you have Razer Synapse or GeForce experience installed?
#624 [18:06] <ryan_> razer yup
#625 [18:06] <SabrzZ> Never heard of it.
#626 [18:06] <tyteen4a03> SabrzZ: check your Programs list
#627 [18:06] <tyteen4a03> SabrzZ: or:
#628 [18:06] <tyteen4a03> ??> SabrzZ tools/hjt
#629 [18:06] <Absol> SabrzZ: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#630 [18:06] <Absol> SabrzZ: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#631 [18:06] <ryan_> later all, thanks for the imput and advice :)
#632 [18:08] <SabrzZ> I downloaded it and do you want me to copy all of it? Its on a notepad..
#633 [18:08] <tyteen4a03> SabrzZ: yep, onto Ubuntu Paste
#634 [18:08] <tyteen4a03> ??> SabrzZ paste
#635 [18:08] <Absol> SabrzZ: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#636 [18:09] <SabrzZ> Okay, It has my information on my computer though. Is that okay?
#637 [18:09] <tyteen4a03> SabrzZ: yes, nothing personally identifiable
#638 [18:10] <SabrzZ> Just to let you know, it has steam, valve, system 32 etc.
#639 [18:10] <SabrzZ> Imma paste it now onto the site
#640 [18:11] <SabrzZ> What should the "poster" be?
#641 [18:11] <SabrzZ> oh wait nvm
#642 [18:12] <SabrzZ> Okay, I pasted it and its now on a download thing
#643 [18:12] <SabrzZ> What should I do?
#644 [18:12] <tyteen4a03> SabrzZ: copy the url
#645 [18:12] <SabrzZ> ok
#646 [18:12] <SabrzZ> Want me to pm it to you?
#647 [18:13] <SabrzZ> Or on the public chat?
#648 [18:13] <tyteen4a03> here
#649 [18:13] <SabrzZ> Okay,
#650 [18:13] <SabrzZ> https://paste.ubuntu.com/26388681/
#651 [18:14] <tyteen4a03> SabrzZ: nothing seems to be blocking, maybe except McAfee
#652 [18:15] <tyteen4a03> SabrzZ: Overwolf sounds like the problem
#653 [18:15] <SabrzZ> Okay,
#654 [18:15] <SabrzZ> Should I uninstall Overwolf then?
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#658 [18:19] <SabrzZ> thank you so much
#659 [18:19] <SabrzZ> it works
#660 [18:20] <SabrzZ> now i can play minecraft :D
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#663 [18:53] * Nick [webchat@cpe-72-230-149-107.rochester.res.rr.com] has joined #minecrafthelp
#664 [18:54] * Nick is now known as Guest14294
#665 [18:54] <Guest14294> Hey! IDK how this works... but Ive been trying to create an account and log in to buy but it keeps saying username and password invalid
#666 [18:54] <Guest14294> I change my password via email reset and it still doesn't work
#667 [18:54] <Guest14294> i'm lost here
#668 [18:55] <mattym> ??> Guest14294 login/throttle
#669 [18:55] <Absol> Guest14294: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#670 [18:55] <Absol> Guest14294: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#671 [18:55] <Guest14294> ugh !
#672 [18:55] <Guest14294> ok
#673 [18:55] <Guest14294> thanks
#674 [18:56] <Guest14294> that sucks
#675 [19:10] * inspirement [webchat@CPE-121-219-27-168.lnse1.lon.bigpond.net.au] has joined #minecrafthelp
#676 [19:10] <inspirement> I
#677 [19:12] <inspirement> so i changed my name and went into optifine to get my cape back but the website wouldn't load at all it'll just load i'm not sure if i need to re download optifine or has anyone else had a problem like this or is it just me?
#678 [19:45] * blakesr17 [webchat@108-240-197-226.lightspeed.dybhfl.sbcglobal.net] has joined #minecrafthelp
#679 [19:50] <blakesr17> Hello. I'm getting a white screen when I start mc. I can hear music and click buttons, but the game is just white. I'm runnings Windows 10, 64-bit.
#680 [19:50] <blakesr17> (I'm not using the windows 10 minecraft edition, just the java version)
#681 [20:00] * Guest46646 [~bildramer@p200300ED83C4FC00AC9BCCA14258DFA9.dip0.t-ipconnect.de] has joined #minecrafthelp
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#686 [20:19] <wesleyxv> problemas pra iniciar
#687 [20:19] <wesleyxv> tyou
#688 [20:20] <wesleyxv> hi
#689 [20:20] * Niki [webchat@76-219-79-21.lightspeed.irvnca.sbcglobal.net] has quit. (Client Quit)
#690 [20:20] <wesleyxv> portugues
#691 [20:24] <wesleyxv> you portugues?
#692 [20:26] <wesleyxv> help
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#696 [20:53] * Jack [webchat@c-73-101-94-9.hsd1.pa.comcast.net] has joined #minecrafthelp
#697 [20:53] <Jack> I don't know what my minecraft username was
#698 [20:53] * Jack is now known as Guest34887
#699 [20:54] <Guest34887> ok
#700 [20:54] <Guest34887> Well
#701 [20:54] <Guest34887> I don't know what my minecraft username is
#702 [20:57] * bananaking212 [webchat@107-130-196-33.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#703 [20:58] <bananaking212> I forgot both my email and my password for my minecraft account, the only thing I remember is my username. What do I do?
#704 [21:00] <Andrio> ??> bananaking212 account/send-email
#705 [21:00] <Absol> bananaking212: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#706 [21:00] <Absol> bananaking212: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#707 [21:00] <Andrio> Guest34887, can you log in with your email address and password?
#708 [21:00] * GV [~ident@c-98-209-31-12.hsd1.mi.comcast.net] has joined #minecrafthelp
#709 [21:00] * GV is now known as GreyVulpine
#710 [21:01] <Guest34887> Andrio, i have logged in with my email and password and am trying to migrate my account
#711 [21:01] <Guest34887> but I don't know what my username was
#712 [21:02] <Guest34887> It was along the lines of jacko15132
#713 [21:02] <Guest34887> but that's not it
#714 [21:03] <Andrio> Guest34887, https://account.mojang.com/me should show your username.
#715 [21:04] <Guest34887> it doesnt though
#716 [21:04] <bananaking212> What if I don't know my transaction ID or gift code?
#717 [21:04] <Guest34887> it just says secure account
#718 [21:04] <Andrio> ??> bananaking212 account/trans-ID
#719 [21:04] <Absol> bananaking212: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#720 [21:05] <Andrio> ??> Guest34887 account/send-email
#721 [21:05] <bananaking212> No, I would have to access my email in order to get my transaction ID, which I cannot do
#722 [21:05] <Absol> Guest34887: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#723 [21:05] <Absol> Guest34887: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#724 [21:06] <bananaking212> Okay, but how exactly do I email them?
#725 [21:06] <Andrio> bananaking212: 'through this form: https://help.mojang.com/customer/portal/emails/new '
#726 [21:06] <Guest34887> there is no account/send-email thing??
#727 [21:07] * TeamHarris [webchat@c-67-187-167-67.hsd1.ca.comcast.net] has joined #minecrafthelp
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#729 [21:09] <TeamHarris> Hey so i have a question, When i Re installed minecraft and clicked play, it said "Failed to download file. cs_cz.lang" any ideas to fix this problem?
#730 [21:09] <GreyVulpine> TeamHarris - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
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#733 [21:12] <TeamHarris> I dont have bytefence
#734 [21:12] <Guest34887> like I logged into the account
#735 [21:12] <Guest34887> and am trying to migrate
#736 [21:12] <Guest34887> but I can't
#737 [21:12] <TeamHarris> I look in what the instructions said and in programs and features
#738 [21:12] <Guest34887> I remember a majority of the username
#739 [21:12] <GreyVulpine> ??> TeamHarris tools/hjt
#740 [21:12] <Absol> TeamHarris: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#741 [21:13] <Absol> TeamHarris: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#742 [21:13] <GreyVulpine> Guest34887 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#743 [21:14] <Guest34887> at this point it's a lost cause
#744 [21:14] <Guest34887> I haven't played in 2 years
#745 [21:14] <Guest34887> I don't know the credit card used to purchase as my mother who bought it for me has gotten 4 in the past 3 years or so
#746 [21:14] <Guest34887> it's a lost cause
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#751 [21:20] <Mockingbird> So I have an issue, I purchased minecraft years and years ago when I was far younger, and as such used my grandfather's email and card to purchase it, I no longer have access to the email as the company that we had the email for has closed down and deleted all old emails, because I don't have the email I can't change any of my info on my mojang account, what can I do to regain full access to my account?
#752 [21:21] <GreyVulpine> Mockingbird - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#753 [21:22] <Mockingbird> Thank you.
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#756 [21:29] * tm [webchat@pool-71-120-222-188.nrflva.fios.verizon.net] has joined #minecrafthelp
#757 [21:30] <tm> why won't minecraft java edition open on my mac?
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#760 [21:32] * TeamHarris [webchat@c-67-187-167-67.hsd1.ca.comcast.net] has joined #minecrafthelp
#761 [21:32] <tm> Why won't minecraft run on my mac?
#762 [21:33] <TeamHarris> Hey Im back So Minecraft still wont run. i checked everything and updated my PC.
#763 [21:35] <TeamHarris> Tm: i used to use minecraft on a mac
#764 [21:35] <GreyVulpine> TeamHarris - Need your HJT report link
#765 [21:35] <tm> well the mac i have is kinda old
#766 [21:42] * Guest46646 is now known as bildramer
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#768 [21:45] <TeamHarris> wait if i have no byte fence or any anti malware programs and it still say Failed to download file. cs_cz.lang what should i do?
#769 [21:48] <GreyVulpine> TeamHarris - Need your HJT report link
#770 [21:49] * tm [webchat@pool-71-120-222-188.nrflva.fios.verizon.net] has quit. (Ping timeout: 180 seconds)
#771 [21:49] <TeamHarris> Whats that? sorry im just new to this
#772 [21:49] <GreyVulpine> ??> TeamHarris tools/hjt
#773 [21:49] <Absol> TeamHarris: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#774 [21:49] <Absol> TeamHarris: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#777 [21:51] <TeamHarris_> sorry my page reloaded. so i got the hijackthis do i do a systemscan and savea a logfile?
#778 [21:51] <GreyVulpine> Yes
#779 [21:52] <TeamHarris_> it opend a notepad
#780 [21:52] <GreyVulpine> Follow the rest of the instructions
#781 [21:52] * TeamHarris [webchat@c-67-187-167-67.hsd1.ca.comcast.net] has quit. (Ping timeout: 180 seconds)
#782 [21:52] <TeamHarris_> i mean the chat refreashed when i refreashed
#783 [21:52] <GreyVulpine> ??> TeamHarris tools/hjt
#784 [21:52] <Absol> TeamHarris: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#785 [21:53] <Absol> TeamHarris: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#786 [21:53] <zsektor92> Hi, im having issues with my minecraft launcher, it can't keep the account open when i close it and restart it... Also when i join in a non cracked server, its tell me the typical message "invalid session try restarting your game"... Any help plz?? i already used the flush dns
#787 [21:53] <zsektor92> PD: im bough my premium account long time ago
#788 [21:53] <zsektor92> i bougth*
#789 [21:54] <TeamHarris_> https://paste.ubuntu.com/26389639/
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#791 [21:56] <TeamHarris_> thats my logs
#792 [21:58] <GreyVulpine> TeamHarris_ - Hmm, try closing any unncessary programs and keep trying minecraft.
#793 [21:58] <TeamHarris_> what do you mean keep tryiong minecraft?
#794 [21:58] <TeamHarris_> trying*
#795 [21:59] <GreyVulpine> Simply rerun minecraft
#796 [22:00] <TeamHarris_> you mean still comes up as the same thing
#797 [22:00] <TeamHarris_> sorry didnt mean to put you mean
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#799 [22:09] <TeamHarris_> any other ideas to try to fix my problem?
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#806 [22:16] <TeamHarris> still comes up as the same thing
#807 [22:16] <TeamHarris> when i close all other programs
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#813 [22:44] <rodrigosotely15> a
#814 [22:44] <rodrigosotely15> s
#815 [22:44] <rodrigosotely15> w
#816 [22:44] <rodrigosotely15> s
#817 [22:44] * Absol kicked rodrigosotely15 from #minecrafthelp (Reason: odrigosotely15 :Stop spamming)
#818 [22:46] * joseph_ [webchat@66.156.179.58.sta.dodo.net.au] has joined #minecrafthelp
#819 [22:47] <joseph_> Hello im joseph and i have a problem with my account and my email and password will not work anymore
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#824 [23:32] <zainemurad59> When I had made my Minecraft account I was using a school email, not thinking when i left that school they deleted the email so everything i made with that email was destroyed. I also lost my steam account with over $100 worth of games on it. So im trying to recover my account, I believe my account name was Pupdog543
#825 [23:32] <zainemurad59> So can i get my account back?
#826 [23:33] <Lunado> hi there. I was trying to recover my stolen account, but then I realized I bought minecraft a lot, for friends, in that overal period. Is there any way for me to pin down the exact time at which I bought a specific account?
#827 [23:34] <zainemurad59> I dont think anyone is helping in here
#828 [23:34] <zainemurad59> Darn
#829 [23:36] <zainemurad59> How can there be so many people in here but no one to help
#830 [23:37] <zainemurad59> Why do no major companies like this have a reliable way of contacting someone
#831 [23:37] <zainemurad59> This sucks
#832 [23:38] <zainemurad59> Well if i really cant find help in here im out
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#834 [23:41] <Wolfgang1892> Hey
#835 [23:41] <Wolfgang1892> I need help
#836 [23:41] <Wolfgang1892> pls
#837 [23:42] <Wolfgang1892> My minecraft keeps crashing each time I load it up
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