#1 [00:35] * sneezing_panda_ [~panda@2605:a000:c705:3800:4d30:c59e:9af4:cb73] has quit. (Read error: Connection reset by peer)
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#4 [02:24] * WhatAWolf [webchat@76.164.228.69] has joined #minecrafthelp
#5 [02:27] <WhatAWolf> Hello, i'm WhatAWolf , i'm trying to install another mod that's a same version that's same version but when i launch the game and it show to open the mod folder how do i put the other mod in *Btw i already forge*
#6 [02:27] <GreyVulpine> Sorry, we don't provide support for mods here.
#7 [02:27] <WhatAWolf> ok :(
#8 [02:40] * yair [webchat@bzq-109-67-87-104.red.bezeqint.net] has joined #minecrafthelp
#9 [02:41] <yair> hi. i use minecraft launcher and it crashes with Error: java.lang.OutOfMemoryError: Java heap space
#10 [02:43] <Andrio> ??> yair launcher/log
#11 [02:43] <Absol> yair: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#12 [02:50] <yair> https://paste.ubuntu.com/26390632/
#13 [02:51] <yair> I don't see any error messages in this log
#14 [02:52] <Andrio> Have you tried this:
#15 [02:52] <Andrio> ??> yair launcher/more-RAM
#16 [02:52] <Absol> yair: A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/tutorials-and-faqs/1871637-tutorial-allocate-more-memory-for-minecraft
#17 [02:59] <yair> it is working! thanks!!
#18 [03:01] <Andrio> Oh
#19 [03:09] * krw [webchat@121.158.195.129] has joined #minecrafthelp
#20 [03:10] <krw> download stopped at netty-all-4.1.9.Final.jar
#21 [03:11] <krw> I don't have ByteFence or other incompatible software
#22 [03:19] * DanishCklam [webchat@103.242.121.148] has joined #minecrafthelp
#23 [03:19] <DanishCklam> Failed to download file. el_gr.lang Name: el_gr.lang URL: http://resources.download.minecraft.net/4e/4e39e4c7b25147b1d1e798dfb4b28e50786daf64 Error details: Request error -101: ERR_CONNECTION_RESET Filename on disk: 3730-6143-da2b-f75c Path: C:\Users\Mohammed\AppData\Local\Temp\3730-6143-da2b-f75c Exists: file
#24 [03:19] <DanishCklam> help me
#25 [03:24] * leviejoy0009 [webchat@175.158.193.44] has joined #minecrafthelp
#26 [03:26] * spencer [webchat@ip68-3-162-130.ph.ph.cox.net] has joined #minecrafthelp
#27 [03:26] <Anna> DanishCklam: do you have bytefence?
#28 [03:26] * spencer [webchat@ip68-3-162-130.ph.ph.cox.net] has quit. (Client Quit)
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#31 [03:33] * DarkNoddy [~mordi@ti0020a400-1713.bb.online.no] has quit. ()
#32 [04:02] <DanishCklam> nope
#33 [04:03] * DanishCklam [webchat@103.242.121.148] has joined #minecrafthelp
#34 [04:03] <DanishCklam> Failed to download file. el_gr.lang Name: el_gr.lang URL: http://resources.download.minecraft.net/4e/4e39e4c7b25147b1d1e798dfb4b28e50786daf64 Error details: Request error -101: ERR_CONNECTION_RESET Filename on disk: 3730-6143-da2b-f75c Path: C:\Users\Mohammed\AppData\Local\Temp\3730-6143-da2b-f75c Exists: file
#35 [04:03] <DanishCklam> Help me
#36 [04:04] <DanishCklam> i dnt have bytefence
#37 [04:09] * DanishCklam [webchat@103.242.121.148] has quit. (Quit: Web client closed)
#38 [04:54] * hariscengic [webchat@h51bafc3c.selutra.dyn.perspektivbredband.net] has joined #minecrafthelp
#39 [04:55] <hariscengic> Hello, I have not been playing Minecraft for about 1 year now and I can't seem to logon and/or remember which account I used. I have 3 possible emails that could have been linked to the old minecraft account. Is it possible to get help here?
#40 [04:58] <GreyVulpine> Try requesting a password reset on all the email addresses you normally use: https://account.mojang.com/password
#41 [04:59] <hariscengic> I have requested that on all 3 but I have recieved no emails whatsoever
#42 [05:01] <hariscengic> It says, once I created a new account that my account has been migrated but I have no info what email
#43 [05:03] <GreyVulpine> hariscengic - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#44 [05:32] * kelliwho [webchat@179.164.50.60.kbu01-home.tm.net.my] has joined #minecrafthelp
#45 [05:48] * ScooterBae [webchat@193.33.149.180] has joined #minecrafthelp
#46 [05:48] <ScooterBae> Hey guys
#47 [05:48] <ScooterBae> Anybody here
#48 [05:48] <ScooterBae> theres a problem with my minecraft
#49 [06:22] * salamiss [webchat@59.22.105.184] has joined #minecrafthelp
#50 [06:22] <salamiss> download problem i have.
#51 [06:23] <salamiss> does anyone here?
#52 [06:51] * Muijf [webchat@ip9135db41.speed.planet.nl] has joined #minecrafthelp
#53 [06:51] <Muijf> Hello, I need help.
#54 [06:52] <Muijf> My account got compromised 6 days ago. And my name got changes. I would like to change it back now so I don't need to wait 24 more days...
#55 [06:53] <Muijf> Hello?
#56 [06:54] <GreyVulpine> Muijf - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#57 [06:55] <Muijf> Alright
#58 [06:55] <Muijf> Thanks
#59 [06:56] <Muijf> Ugh need to do the transaction ID thing again
#60 [06:56] <Muijf> Is that required?
#61 [06:59] <GreyVulpine> Yes
#62 [07:15] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#63 [07:20] * MrGerman2199 [webchat@dslb-084-062-086-232.084.062.pools.vodafone-ip.de] has joined #minecrafthelp
#64 [07:20] * MrGerman2199 [webchat@dslb-084-062-086-232.084.062.pools.vodafone-ip.de] has quit. (Client Quit)
#65 [07:21] * AnimePlayz [webchat@c-75-72-216-225.hsd1.mn.comcast.net] has joined #minecrafthelp
#66 [07:21] <AnimePlayz> yo
#67 [07:21] <AnimePlayz> how do i fix an error that is saying this :
#68 [07:21] <AnimePlayz> Unable to save download. en_ud.lang Name: en_ud.lang URL: http://resources.download.minecraft.net/66/66d650980b69dde6eb492b61844b6c53328a5442 Error details: Attempting to move successful download to C:/Users\olson\AppData\Roaming\.minecraft\assets\objects\66/66d650980b69dde6eb492b61844b6c53328a5442 The process cannot access the file because it is being used by another process Filename on disk: a18c-5b6d-8f57-3c37 Path: C:\User
#69 [07:21] <AnimePlayz> it gives me that error when trying to use 1.12.2
#70 [07:22] <GreyVulpine> AnimePlayz - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
#71 [07:24] <AnimePlayz> Thanks. I hate Bytefence and it seems nearly impossible to uninstall :/
#72 [07:33] * jadoo1010 [webchat@171.79.31.126] has joined #minecrafthelp
#73 [07:34] <jadoo1010> hello, i cant open my minecraft since the 1.12.2 update. if i click on PLAY the game says that its unable to save download
#74 [07:35] <jadoo1010> what to do?
#75 [07:36] * jadoo1010 [webchat@171.79.31.126] has quit. (Client Quit)
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#80 [07:55] * Voltix [webchat@179.181.232.18] has joined #minecrafthelp
#81 [07:55] <Voltix> hello
#82 [07:55] <Voltix> my account is being hacked
#83 [07:55] <Voltix> i dont know what i can do
#84 [07:57] <Voltix> @absol
#85 [07:57] * Voltix [webchat@179.181.232.18] has quit. (Client Quit)
#86 [08:02] * INeedHelpNow [webchat@124.29.237.159] has joined #minecrafthelp
#87 [08:02] <INeedHelpNow> Hello
#88 [08:03] <INeedHelpNow> So I changed my username a month ago from NebbyHatesBags to NebbyLovesSnow
#89 [08:03] <INeedHelpNow> But now when I try to change it back, it won't let me
#90 [08:03] <INeedHelpNow> It's been more than a month
#91 [08:03] <INeedHelpNow> It says "this profile name is taken"
#92 [08:03] <INeedHelpNow> So I checked NameMC
#93 [08:04] <INeedHelpNow> And it says that my name is blocked?
#94 [08:04] <INeedHelpNow> I've changed my name to a different one and back to NebbyHatesBags before
#95 [08:04] <INeedHelpNow> What's the issue now?
#96 [08:06] * BananenboyXD [webchat@HSI-KBW-37-49-126-53.hsi14.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#97 [08:07] * BananenboyXD [webchat@HSI-KBW-37-49-126-53.hsi14.kabel-badenwuerttemberg.de] has quit. (Client Quit)
#98 [08:09] <Andrio> INeedHelpNow, perhaps wait a few hours and then try again, or contact Mojang about it/
#99 [08:11] <INeedHelpNow> Okay thanks.
#100 [08:29] * hariscengic [webchat@h51bafc3c.selutra.dyn.perspektivbredband.net] has quit. (Ping timeout: 180 seconds)
#101 [08:31] * zMadMan [webchat@5.61.216.206] has joined #minecrafthelp
#102 [08:32] <zMadMan> hù
#103 [08:32] <zMadMan> minecraft 1.9 crash
#104 [08:35] * zMadMan [webchat@5.61.216.206] has quit. (Client Quit)
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#109 [09:07] * Breckinator [webchat@cpe-66-61-48-165.neo.res.rr.com] has joined #minecrafthelp
#110 [09:45] * Minecraft [webchat@cpe-66-56-158-101.sc.res.rr.com] has joined #minecrafthelp
#111 [09:45] <Minecraft> Hi, I need help.
#112 [09:45] * Minecraft is now known as Guest97114
#113 [09:46] <Guest97114> Can you help me with a problem?
#114 [09:47] <Guest97114> Everytime a press on to a server it says failed.
#115 [09:48] <Guest97114> Can someone help me? No one is answering me.
#116 [09:48] <Guest97114> Can someone help me? No one is answering me.
#117 [09:50] * Guest97114 [webchat@cpe-66-56-158-101.sc.res.rr.com] has left #minecrafthelp
#118 [10:19] * Masanori617 [webchat@202.80.215.41] has joined #minecrafthelp
#119 [10:20] * M7md35adel [webchat@37.241.62.230] has joined #minecrafthelp
#120 [10:20] <Masanori617> hello
#121 [10:20] <M7md35adel> hi
#122 [10:20] <M7md35adel> Could not connect to server.
#123 [10:20] <M7md35adel> why i cant connect
#124 [10:20] <Masanori617> Hi. I bought minecraft about 5 years ago
#125 [10:21] <M7md35adel> ok
#126 [10:21] <Masanori617> I have not migrated my account and I tried right now but it is not sending a verification code
#127 [10:21] <M7md35adel> hi
#128 [10:22] <Masanori617> hello?
#129 [10:22] <M7md35adel> hi
#130 [10:22] <Masanori617> hi
#131 [10:22] * vetris [webchat@51.92-221-133.customer.lyse.net] has joined #minecrafthelp
#132 [10:22] <M7md35adel> any one can help me
#133 [10:22] <Masanori617> I bought my minecraft account 5 years ago but I can't seem to login
#134 [10:22] <M7md35adel> Could not connect to server
#135 [10:23] <M7md35adel> why i cant connect with server
#136 [10:23] * vetris [webchat@51.92-221-133.customer.lyse.net] has quit. (Client Quit)
#137 [10:23] <M7md35adel> my friend can but im not
#138 [10:23] * Masanori617 [webchat@202.80.215.41] has quit. (Client Quit)
#139 [10:24] <M7md35adel> hi
#140 [10:24] * Masanori617 [webchat@202.80.215.41] has joined #minecrafthelp
#141 [10:24] <M7md35adel> hi
#142 [10:24] <Masanori617> hello
#143 [10:24] <Masanori617> can you please help
#144 [10:24] <M7md35adel> i have problem
#145 [10:24] <Masanori617> ?
#146 [10:25] <M7md35adel> i cant connect with server
#147 [10:25] <M7md35adel> Could not connect to server.
#148 [10:25] * ZXD [webchat@host86-134-143-223.range86-134.btcentralplus.com] has joined #minecrafthelp
#149 [10:25] <M7md35adel> hi
#150 [10:25] <M7md35adel> Could not connect to server.
#151 [10:25] * Masanori617 [webchat@202.80.215.41] has quit. (Client Quit)
#152 [10:25] * M7md35adel [webchat@37.241.62.230] has quit. (Quit: Web client closed)
#153 [10:26] <ZXD> mine says unable to save dowloed when i try do go on minecraft, pls help
#154 [10:26] * M7md35adel [webchat@37.241.62.230] has joined #minecrafthelp
#155 [10:27] <M7md35adel> hu
#156 [10:27] <M7md35adel> hi
#157 [10:27] <ZXD> hi
#158 [10:27] <M7md35adel> i have problem
#159 [10:27] <ZXD> same, whats yours?
#160 [10:27] <M7md35adel> Could not connect to server.
#161 [10:28] <M7md35adel> i cant login
#162 [10:28] <ZXD> oh wow
#163 [10:28] <M7md35adel> what?
#164 [10:28] <ZXD> on a server?
#165 [10:28] <M7md35adel> no
#166 [10:28] <M7md35adel> to play i cant login
#167 [10:29] <ZXD> oh, well for me it says its unable to dowload.
#168 [10:29] <M7md35adel> my friend can with my account but im not
#169 [10:29] <ZXD> idk
#170 [10:30] <urielsalis> hi M7md35adel what is your issue?
#171 [10:30] <urielsalis> hi ZXD what is your issue?
#172 [10:30] <M7md35adel> Could not connect to server.
#173 [10:30] <urielsalis> M7md35adel, what antivirus you have?
#174 [10:30] <M7md35adel> i cant login
#175 [10:31] <M7md35adel> windows defender
#176 [10:31] <urielsalis> ??> M7md35adel tools/hjt
#177 [10:31] <Absol> M7md35adel: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#178 [10:31] <Absol> M7md35adel: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#179 [10:32] <M7md35adel> i dont understand you
#180 [10:32] <M7md35adel> what you mean
#181 [10:32] <urielsalis> M7md35adel, follow Absol instructions
#182 [10:32] <M7md35adel> i accept
#183 [10:33] * Matt_ [webchat@c-73-210-36-53.hsd1.il.comcast.net] has joined #minecrafthelp
#184 [10:34] * vetris [webchat@51.92-221-133.customer.lyse.net] has joined #minecrafthelp
#185 [10:35] * Matt_ [webchat@c-73-210-36-53.hsd1.il.comcast.net] has quit. (Client Quit)
#186 [10:38] <M7md35adel> hi
#187 [10:38] <M7md35adel> https://paste.ubuntu.com/26392602/
#188 [10:38] <M7md35adel> this is
#189 [10:38] <M7md35adel> i do what absol say
#190 [10:39] <M7md35adel> are anyone there??
#191 [10:39] <M7md35adel> i follow Absol instructions
#192 [10:40] <M7md35adel> are you there urielsalis
#193 [10:40] <M7md35adel> anyone here????????????
#194 [10:42] <urielsalis> M7md35adel, sorry, had to leave for a sec
#195 [10:42] <urielsalis> M7md35adel, one moment
#196 [10:42] <urielsalis> M7md35adel, you used pirating or "alt" software?
#197 [10:42] <M7md35adel> ok take your time
#198 [10:43] <M7md35adel> no
#199 [10:43] <M7md35adel> i have windows 10
#200 [10:43] <urielsalis> M7md35adel, weird... I see you used mcleaks
#201 [10:43] <M7md35adel> what is that
#202 [10:43] <urielsalis> ??> M7md35adel info/mcleaks
#203 [10:43] <Absol> M7md35adel: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#204 [10:43] <Absol> M7md35adel: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#205 [10:43] <urielsalis> ??> M7md35adel win/hosts/edit
#206 [10:43] <Absol> M7md35adel: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#207 [10:43] <Absol> M7md35adel: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#208 [10:45] * AVa [webchat@cpc112695-nmal22-2-0-cust1625.19-2.cable.virginm.net] has joined #minecrafthelp
#209 [10:46] * AVa is now known as Guest7539
#210 [10:46] <M7md35adel> how i can open notepad it open thing alse
#211 [10:47] <urielsalis> M7md35adel, the instructions are pretty clear
#212 [10:48] <M7md35adel> ok i will read it again
#213 [10:49] * Guest7539 [webchat@cpc112695-nmal22-2-0-cust1625.19-2.cable.virginm.net] has quit. (Ping timeout: 180 seconds)
#214 [10:52] <M7md35adel> i do
#215 [10:53] <M7md35adel> 137.74.166.76 authserver.mojang.com 137.74.166.76 sessionserver.mojang.com
#216 [10:53] <urielsalis> M7md35adel, delete those lines
#217 [10:53] <M7md35adel> i delete it
#218 [10:54] <M7md35adel> and?
#219 [10:54] <urielsalis> M7md35adel, save
#220 [10:55] <M7md35adel> i do
#221 [10:55] <urielsalis> M7md35adel, now, dont ever use stolen account agains
#222 [10:55] <M7md35adel> what??
#223 [10:55] <M7md35adel> today i buy it
#224 [10:56] * SuperCapricorn [webchat@109.73.25.203] has joined #minecrafthelp
#225 [10:56] <M7md35adel> oh thanks
#226 [10:56] <M7md35adel> its work
#227 [10:56] <M7md35adel> thank you
#228 [10:56] <M7md35adel> thanks
#229 [10:56] <SuperCapricorn> My Minecraft dont start
#230 [10:56] <urielsalis> SuperCapricorn, what happens when you trY?
#231 [10:56] <M7md35adel> bye i love you
#232 [10:57] <SuperCapricorn> no respond
#233 [10:58] <SuperCapricorn> but in 1.9 it starts
#234 [11:02] * Kingbuhu05 [webchat@cm56-173-129.liwest.at] has joined #minecrafthelp
#235 [11:02] * pjh89 [webchat@p2E5AF598.dip0.t-ipconnect.de] has joined #minecrafthelp
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#238 [11:27] * xx_witherking_xx [webchat@76.241.11.251] has joined #minecrafthelp
#239 [11:27] <xx_witherking_xx> any mojang staff here i need help
#240 [11:28] <xx_witherking_xx> My Minecraf 1.12 wont work and i dont know how to fix it
#241 [11:28] * slopyslapusilly [webchat@cpc92828-seac26-2-0-cust169.7-2.cable.virginm.net] has joined #minecrafthelp
#242 [11:28] <xx_witherking_xx> my 1.8 works perfectly fine
#243 [11:28] <slopyslapusilly> hello
#244 [11:28] <slopyslapusilly> i have issues with
#245 [11:28] <slopyslapusilly> account migration
#246 [11:28] <xx_witherking_xx> so do i
#247 [11:28] <slopyslapusilly> i bought this account a long time ago
#248 [11:29] * Maxim_ [webchat@host-46-254-164-244.itnet33.ru] has joined #minecrafthelp
#249 [11:29] <slopyslapusilly> thing i got it for
#250 [11:29] <xx_witherking_xx> i have an issue with my minecraft 1.12
#251 [11:29] * kauangames10 [webchat@189-107-61-2.user.veloxzone.com.br] has joined #minecrafthelp
#252 [11:29] <slopyslapusilly> a christmas presnt
#253 [11:29] <xx_witherking_xx> no one helps here slops
#254 [11:29] * xx_witherking_xx [webchat@76.241.11.251] has quit. (Client Quit)
#255 [11:29] <slopyslapusilly> the fuck is here nigga
#256 [11:29] <Absol> slopyslapusilly: Please keep it civil
#257 [11:30] <Maxim_> hello?
#258 [11:30] <kauangames10> Oi
#259 [11:30] <kauangames10> Língua Portuguesa
#260 [11:30] * Scrappo [webchat@ip-122-240-239-173.midwest.us.northamericancoax.com] has joined #minecrafthelp
#261 [11:31] * Maxim_ [webchat@host-46-254-164-244.itnet33.ru] has quit. (Client Quit)
#262 [11:31] <Scrappo> So I lost the email associated with my account a while back and I can't recover it. Is there a resource I could use to try and get it back?
#263 [11:31] <Scrappo> The account I mean
#264 [11:31] <kauangames10> Comprei o jogo há bastante tempo, mas não consigo jogar
#265 [11:32] <kauangames10> o que devo fazer?
#266 [11:34] * Bob [webchat@pool-100-1-148-200.nwrknj.fios.verizon.net] has joined #minecrafthelp
#267 [11:35] <Bob> when I lift my mouse up my head turns and loks up and down
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#274 [11:54] * gabriel772466 [webchat@177.45.120.65] has joined #minecrafthelp
#275 [11:54] <gabriel772466> hi
#276 [11:54] * vivi0802 [webchat@187.183.215.163] has joined #minecrafthelp
#277 [11:55] <gabriel772466> ERRO :( Não foi possível salvar o download. es_ar.lang Nome: es_ar.lang URL: http://resources.download.minecraft.net/9a/9a8411b2f4f4357575eb62169fe8db2ed88e929f Detalhes do erro: Attempting to move successful download to C:/Users\Gabriel\AppData\Roaming\.minecraft\assets\objects\9a/9a8411b2f4f4357575eb62169fe8db2ed88e929f O arquivo j� est� sendo usado por outro processo Nome do arquivo em disco: 1ea7-62e9-ca0f-d46e Localização: C:\User
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#282 [12:01] * yeet [webchat@166.137.10.108] has joined #minecrafthelp
#283 [12:01] <yeet> hello
#284 [12:02] * Rey3287 [webchat@c-73-46-5-168.hsd1.fl.comcast.net] has joined #minecrafthelp
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#286 [12:07] * Bomberplac [webchat@host51-7-dynamic.171-212-r.retail.telecomitalia.it] has joined #minecrafthelp
#287 [12:08] <Bomberplac> hello
#288 [12:08] * yeet [webchat@166.137.10.108] has quit. (Quit: Web client closed)
#289 [12:09] <Bomberplac> I'm trying to join minecraft java edition on my pc with windows 10 but the game don't start and it tell me "Abnormal crash of the game. There was an unexpected problem and the game crashed abnormally. We apologize for the inconvenience."
#290 [12:12] * DarkNoddy [DarkNoddy@ti0020a400-1713.bb.online.no] has joined #minecrafthelp
#291 [12:13] <Bomberplac> hello
#292 [12:13] <Bomberplac> I'm trying to join minecraft java edition on my pc with windows 10 but the game don't start and it tell me "Abnormal crash of the game. There was an unexpected problem and the game crashed abnormally. We apologize for the inconvenience."
#293 [12:17] * MaheshTDP [webchat@99.97.30.111] has joined #minecrafthelp
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#295 [12:20] * fireboltdude [webchat@162.238.117.109] has joined #minecrafthelp
#296 [12:20] <fireboltdude> Hi
#297 [12:21] <fireboltdude> I'm having some serious issues with logging in, any help? It's only my account
#298 [12:21] <fireboltdude> I can log into any other account, just not mine
#299 [12:31] * andres25 [webchat@190.79.217.78] has joined #minecrafthelp
#300 [12:31] <andres25> yo
#301 [12:31] <andres25> I was told to get this
#302 [12:31] <andres25> https://paste.ubuntu.com/26393244/
#303 [12:32] <andres25> What should i do next?
#304 [12:32] * _X4nd3r [webchat@213.155.236.103] has joined #minecrafthelp
#305 [12:33] <_X4nd3r> ok
#306 [12:34] <_X4nd3r> i don´t have ByteFence
#307 [12:34] * jimbo [webchat@cpe-23-242-94-45.socal.res.rr.com] has joined #minecrafthelp
#308 [12:35] * _X4nd3r [webchat@213.155.236.103] has quit. (Client Quit)
#309 [12:35] <jimbo> Im having trouble getting my game to start
#310 [12:36] <jimbo> Hello?
#311 [12:36] <jimbo> Hello?
#312 [12:36] * jimbo [webchat@cpe-23-242-94-45.socal.res.rr.com] has left #minecrafthelp
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#323 [13:03] * Beardan_ [webchat@host-176-37-80-74.la.net.ua] has joined #minecrafthelp
#324 [13:03] <Beardan_> Hellow
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#327 [13:06] * DummieGuy [webchat@pool-100-8-97-21.nwrknj.fios.verizon.net] has joined #minecrafthelp
#328 [13:06] <Duude> i need to recover and account i bought and have the username to
#329 [13:06] * DummieGuy [webchat@pool-100-8-97-21.nwrknj.fios.verizon.net] has quit. (Client Quit)
#330 [13:07] <Duude> i need to recover an account and cant seem to figure out the email addres associate with it, but its my account that i bought
#331 [13:08] <Beardan_> Now I need a help with invalid username or password, when I played minecraft (3 days ago), I decided to restart into the launcher, since I had a lot of lagging, after this reset, when I entered the game launcher, I was surprised that I could not log into my account even when the support worked fine, I waited more than 2 days for response , but the letters never came, I ask you to help me, I spent my soul to buy the full version of the g
#332 [13:09] <Beardan_> ry expensive
#333 [13:09] <Beardan_> It happens when I bought a cape from OptiFine
#334 [13:10] <Beardan_> Error! Unknown e-mail address or password.
#335 [13:11] <Beardan_> HELP ME SOMEONE!
#336 [13:11] <Beardan_> PLSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
#337 [13:15] * Aspen [webchat@c-73-237-17-138.hsd1.ga.comcast.net] has joined #minecrafthelp
#338 [13:16] * ItzBubblzMC [webchat@host86-138-189-162.range86-138.btcentralplus.com] has joined #minecrafthelp
#339 [13:16] <ItzBubblzMC> Please help the connection servers are down
#340 [13:19] * Aspen [webchat@c-73-237-17-138.hsd1.ga.comcast.net] has quit. (Ping timeout: 180 seconds)
#341 [13:24] * PlzHelpMe [webchat@2.219.233.194] has joined #minecrafthelp
#342 [13:27] <PlzHelpMe> Hi ! My minecraft is saying unable to download ar_sa.lang Plz help IDK What to do!!
#343 [13:29] * Beardan_ [webchat@host-176-37-80-74.la.net.ua] has quit. (Quit: Web client closed)
#344 [13:31] * CosmicZeus [webchat@162.204.108.220] has joined #minecrafthelp
#345 [13:31] <CosmicZeus> My minecraft freezes when ever I try and launch the game.
#346 [13:39] * Zolita_ [webchat@181.55.118.79] has joined #minecrafthelp
#347 [13:40] <Zolita_> Good afternoon everyone, I need help to log in to my account, they will not let me in and I try to reset the password and nothing comes to the email, could you help me?
#348 [13:40] <PlzHelpMe> Hi!
#349 [13:40] <CosmicZeus> helo
#350 [13:41] <PlzHelpMe> the issue your experincing is a commom one#
#351 [13:41] <PlzHelpMe> youve been hackeed
#352 [13:41] <PlzHelpMe> and som`ebody has changed the email
#353 [13:42] <ItzBubblzMC> My minecraft is saying the connection servers aer down
#354 [13:43] <PlzHelpMe> `/turn the internet off then wait 5 mins and turn it back on then try hoper it works"!
#355 [13:44] <CosmicZeus> My minecraft freezes when ever I try and launch the game.
#356 [13:44] <ItzBubblzMC> ok
#357 [13:45] <PlzHelpMe> read from the top i said something for u a while ago!!!!!
#358 [13:45] <ItzBubblzMC> but i was on it like 5 mins before, i crash bcuz life and now it ded
#359 [13:45] <ItzBubblzMC> dunno what that is, surry \O/
#360 [13:46] * PlzHelpMe [webchat@2.219.233.194] has quit. (Quit: Web client closed)
#361 [13:47] * CosmicZeus [webchat@162.204.108.220] has quit. (Quit: Web client closed)
#362 [13:52] <barteks2x> WTF Minecrat launcher? My custom downloaded snspshots are gone every time I restart my computer
#363 [13:53] * ItzBubblzMC [webchat@host86-138-189-162.range86-138.btcentralplus.com] has quit. (Ping timeout: 180 seconds)
#364 [13:54] * HelpPLZ [webchat@ool-18bdfb1a.dyn.optonline.net] has joined #minecrafthelp
#365 [13:54] <HelpPLZ> hi
#366 [13:54] <HelpPLZ> um
#367 [13:55] * HelpPLZ [webchat@ool-18bdfb1a.dyn.optonline.net] has quit. (Client Quit)
#368 [13:58] * Snowman [~Snowman@85.146.18.119] has joined #minecrafthelp
#369 [14:00] * derekamare [webchat@ool-457b1ab0.dyn.optonline.net] has joined #minecrafthelp
#370 [14:00] <derekamare> I need help
#371 [14:00] <derekamare> ?
#372 [14:00] <derekamare> hello?
#373 [14:01] <derekamare> Hello
#374 [14:01] <derekamare> Is there anyone here
#375 [14:02] <derekamare> IS THERE ANYONE HERE
#376 [14:02] * derekamare [webchat@ool-457b1ab0.dyn.optonline.net] has quit. (Client Quit)
#377 [14:03] * derekamare [webchat@ool-457b1ab0.dyn.optonline.net] has joined #minecrafthelp
#378 [14:03] <derekamare> Hello
#379 [14:04] <barteks2x> any way to set player rotation using commands in 1.7.10?
#380 [14:04] <derekamare> I need help0
#381 [14:04] <barteks2x> then why don't you ask a question?
#382 [14:04] <derekamare> When i tryed to Start up my minecraft its sayed this
#383 [14:05] <derekamare> Unable to save download. es_mx.lang
#384 [14:05] <barteks2x> are you sure you have enough space on disk?
#385 [14:05] <derekamare> ill see
#386 [14:05] * yaboibdy [webchat@108.78.155.39] has joined #minecrafthelp
#387 [14:06] <yaboibdy> Cant start Minecraft it says unable to save download
#388 [14:07] <yaboibdy> ar_sa.lang
#389 [14:09] * SassyMuffin [webchat@90.198.118.185] has joined #minecrafthelp
#390 [14:09] <derekamare> its works now Thanks
#391 [14:12] * chaz [webchat@172.3.254.38] has joined #minecrafthelp
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#397 [14:24] * cute_carrot [webchat@97e5ed2f.skybroadband.com] has joined #minecrafthelp
#398 [14:25] <cute_carrot> hi i lost my account a while back but still have my redemmed card, which i used for my old account. i entered it and it said the code was being used for another account, but i forgot what it was!
#399 [14:26] * deb0gnar [webchat@CPE00fc8d7da963-CM00fc8d7da960.cpe.net.cable.rogers.com] has joined #minecrafthelp
#400 [14:26] <mattym> ??> cute_carrot account/send-email
#401 [14:26] <Absol> cute_carrot: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#402 [14:26] <deb0gnar> is love blind?
#403 [14:26] <Absol> cute_carrot: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#404 [14:27] * Rokey [webchat@50-83-33-145.client.mchsi.com] has joined #minecrafthelp
#405 [14:28] * jhoshua [webchat@190.235.31.11] has joined #minecrafthelp
#406 [14:28] <Rokey> I am having an issue with minecraft immediately crashing on world load. Any suggestions?
#407 [14:28] * pie [webchat@142.sub-174-226-36.myvzw.com] has joined #minecrafthelp
#408 [14:28] <mattym> ??> Rokey launcher/log
#409 [14:28] <Absol> Rokey: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#410 [14:29] * Cake [webchat@173-80-135-143.stabcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
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#415 [14:37] * Someone [webchat@82.112.157.63] has joined #minecrafthelp
#416 [14:37] <Someone> Hello
#417 [14:37] <Someone> I am having a problem with minecraft where it says:
#418 [14:37] <Someone> If on Windows, make sure to provide all of the necessary dll's as specified in the twitchsdk README. Also, make sure to set the PATH environment variable to point to the directory containing the dll's. <log4j:Event logger="ave" timestamp="1516048258861" level="ERROR" thread="Client thread"> <log4j:Message><![CDATA[Couldn't initialize twitch stream]]></log4j:Message> </log4j:Event>
#419 [14:37] <Someone> and
#420 [14:38] <Someone> expected <
#421 [14:38] <Someone> can anyone help me?
#422 [14:38] <mattym> ??> Someone win/reinst
#423 [14:38] <Absol> Someone: You may need to reinstall the locally installed files that Minecraft puts into place.
#424 [14:38] <Absol> Someone: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#425 [14:38] <Someone> I've done this twice now, the first time was to try and fix a different issue and the second time was to fix the issue I stated before
#426 [14:39] * Decxxxx [webchat@pool-70-104-128-164.nycmny.fios.verizon.net] has joined #minecrafthelp
#427 [14:39] <Someone> The original issue is that from minecraft 1.7+, it crashes onload
#428 [14:39] <Decxxxx> heeeeeelp
#429 [14:39] <Someone> thus I tried to reinstall the game, however it has become.... well like this
#430 [14:39] <mattym> Someone, Can you get a crash report from the current version.
#431 [14:39] <Decxxxx> my minecraft keeps crashing upon launch
#432 [14:39] <Decxxxx> i have no clue what to do
#433 [14:39] <mattym> ??> Decxxxx launcher/log
#434 [14:39] <Absol> Decxxxx: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#435 [14:40] <Decxxxx> i did
#436 [14:40] <Someone> Should I just copy and paste it here, mattym?
#437 [14:40] <Decxxxx> https://paste.ubuntu.com/26393801/
#438 [14:40] <mattym> ??> Someone paste
#439 [14:40] <Absol> Someone: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#440 [14:40] <mattym> ??> Decxxxx launcher/crash-log
#441 [14:40] <Absol> Decxxxx: We need to see your crash log, which is created after a crash.
#442 [14:41] <Absol> Decxxxx: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#443 [14:41] <yaboibdy> 14:40:52 launcher Preparing to launch minecraft client for 1.12.1 14:40:52 launcher Checking installations. 14:40:52 launcher Minecraft client 1.12.1 requires 1007875 bytes to download. 14:40:52 launcher Starting! 14:40:52 launcher Unable to download http://resources.download.minecraft.net/ad/ad5f4d21e0a43a5d39dc91f9ec73ed68461ef75a to /Users/victorandresesc/Library/Application Support/minecraft/assets/objects/ad/ad5f4d21e0a43a5d39dc91f9ec73ed68461e
#444 [14:42] * jhoshua [webchat@190.235.31.11] has quit. (Quit: Web client closed)
#445 [14:42] <mattym> yaboibdy, Do you have any Antivirus, Firewall, VPN, Ad Blocking or Parental Control software installed?
#446 [14:43] <Someone> https://paste.ubuntu.com/26393879/
#447 [14:43] <mattym> Someone, I said get a crash from the current version.
#448 [14:43] <Decxxxx> https://paste.ubuntu.com/26393880/
#449 [14:44] <mattym> ??> Decxxxx win/reinst
#450 [14:44] <Absol> Decxxxx: You may need to reinstall the locally installed files that Minecraft puts into place.
#451 [14:44] <Absol> Decxxxx: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#452 [14:44] <Decxxxx> i can't open it up using windows+r
#453 [14:45] <Someone> I can't find a crash report folder in the C:\Users\MyName\AppData\Roaming\.minecraft part
#454 [14:47] <Cake> hello
#455 [14:47] <yaboibdy> yeah I think I have an ad blocker do I need to uninstall it?
#456 [14:48] * Cake [webchat@173-80-135-143.stabcmtk01.res.dyn.suddenlink.net] has quit. (Quit: Web client closed)
#457 [14:48] <mattym> yaboibdy, Yes, then try reinstalling the game.
#458 [14:48] * Someone [webchat@82.112.157.63] has quit. (Quit: Web client closed)
#459 [14:50] <Decxxxx> Absol it still doesn't work
#460 [14:50] * Drarry [webchat@82.112.157.63] has joined #minecrafthelp
#461 [14:50] <Drarry> Hey
#462 [14:50] * haydms28 [webchat@c-68-46-189-147.hsd1.mi.comcast.net] has joined #minecrafthelp
#463 [14:50] <mattym> Decxxxx, Is it showing the same info in the log?
#464 [14:50] <Drarry> Where can I find my crash report?
#465 [14:51] <Decxxxx> Where's the log again?
#466 [14:51] <Drarry> Hello, please may someone help me?
#467 [14:51] <Drarry> I am having an issue with where minecraft 1.7+ is crashing on me
#468 [14:51] <Drarry> It crashes on launch
#469 [14:51] <mattym> ??> Decxxxx launcher/log
#470 [14:52] <Absol> Decxxxx: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#471 [14:52] <mattym> Drarry, Get the log from the current version like you were asked.
#472 [14:52] <haydms28> its unable to download the save for my update
#473 [14:53] <Drarry> And I soon replied with, "how can I get the log from the current version" :)
#474 [14:53] <mattym> Drarry, Play the current version
#475 [14:53] <mattym> Drarry, Follow the same instructions from the previous ones
#476 [14:54] <Drarry> So far all I can find it the game output
#477 [14:54] <Decxxxx> https://paste.ubuntu.com/26393934/
#478 [14:54] <mattym> ??> Decxxxx tools/hjt
#479 [14:54] <Absol> Decxxxx: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#480 [14:54] <Absol> Decxxxx: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#481 [14:55] * yaboibdy [webchat@108.78.155.39] has quit. (Ping timeout: 180 seconds)
#482 [14:55] <Drarry> *sigh*
#483 [14:56] <Decxxxx> https://paste.ubuntu.com/26393942/
#484 [14:56] <mattym> Drarry, You were given the instructions, and haven't followed them.
#485 [14:56] <Drarry> Might I ask for the instructions I was given?
#486 [14:57] <Drarry> I mean, I have not seen them atm
#487 [14:57] * yaboibdy [webchat@108.78.155.39] has joined #minecrafthelp
#488 [14:57] <mattym> ??> Drarry launcher/log
#489 [14:57] <Absol> Drarry: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#490 [14:57] <mattym> Decxxxx, Was it working at any point on the computer?
#491 [14:57] <Drarry> Thanks for the help, Absol! :D
#492 [14:57] <Decxxxx> yes it was
#493 [14:57] <mattym> ??> Decxxxx win/dxdiag
#494 [14:57] <Absol> Decxxxx: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#495 [14:58] <yaboibdy> the website crashed for me, but I uninstalled ad blocker, so now I install Minecraft again?
#496 [14:58] <Drarry> I've put this in twice (and this is what the website of that hopper minecraft ting wants) https://paste.ubuntu.com/26393879/
#497 [14:58] <mattym> yaboibdy, Yes, try a clean install of the launcher, remove the App from the Applications folder, and use a new download from minecraft.net
#498 [14:58] <mattym> Drarry, And again, thats not the current version.
#499 [14:59] <Drarry> How is that not the current version?
#500 [14:59] <Drarry> You mean 1.12?
#501 [14:59] <mattym> Drarry, Yes
#502 [14:59] * Matt_ [webchat@81.92.202.8] has joined #minecrafthelp
#503 [14:59] <Matt_> Good day
#504 [14:59] <Drarry> ah, sorry I mis-read of what that was on about
#505 [14:59] <Matt_> Basically I am having great difficulties logging in
#506 [14:59] <Drarry> Fine fine, I will get the current version for you! :)
#507 [14:59] <Drarry> Same here, Matt_
#508 [15:00] <Matt_> I try to login but it says password error and when i try to reset my password I don't receive the mojang reset emails
#509 [15:00] <mattym> Matt_, Did you check any spam/junk folder for that email address?
#510 [15:00] <Matt_> What can I do? I've contacted them but they STIll haven't replyed
#511 [15:00] <Matt_> All the spamm and junk has been deleted...
#512 [15:00] <Decxxxx> https://paste.ubuntu.com/26393956/
#513 [15:01] <Matt_> but even so... it should be a new email and thus it should pop up
#514 [15:01] <Matt_> what's that link for?
#515 [15:01] <Drarry> https://paste.ubuntu.com/26393959/
#516 [15:01] <mattym> Decxxxx, Download and Install the file from this page https://www.geforce.com/drivers/results/129085
#517 [15:01] <Matt_> Oh it isn't for me
#518 [15:02] <Matt_> xD
#519 [15:02] <Matt_> so Mattym what am I supposed to do?
#520 [15:02] <mattym> Matt_, If you have already filled out the form at https://help.mojang.com/customer/portal/emails/new you will need to wait for the reply from them.
#521 [15:02] <Matt_> Damnit! Okay, thank you mattym
#522 [15:02] <Matt_> Hope they reply asap!
#523 [15:02] <mattym> ??> Drarry tools/hjt
#524 [15:02] <Absol> Drarry: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#525 [15:02] <Absol> Drarry: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#526 [15:05] <Drarry> Ah its fine. I will just ask my work colleagues to help me out with this. But thank you for the help guys! I mean, even I, a computing teacher, have no clue about what the problem could be, and I would prefer to get one of my colleagues to get information from my computer instead of downloading more files (as I have currently updated over 30 drivers within the past day)
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#528 [15:06] <mattym> Drarry, There is something on the computer causing a conflict, that program will show us what.
#529 [15:06] <Drarry> It is probably windows defender, tbh
#530 [15:06] <mattym> Nope, WD has never caused that issue.
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#532 [15:07] <yaboibdy> Thanks so much for the help, I really appreciate it as I have been looking for a solution for the past few hours.
#533 [15:08] <Drarry> But it seems that ever since moving from McAfee (which came free with my Alienware 17 r4 laptop (annoyingly)) to windows defender, the problem has occured
#534 [15:08] <mattym> Drarry, Did yo uninstall McAfee, cause that is a known issue.
#535 [15:09] <Drarry> :o
#536 [15:09] <Drarry> well I just deactivated it
#537 [15:09] <Decxxxx> ok i did that
#538 [15:09] <mattym> ??> Drarry av/mcafee/uninstall
#539 [15:09] <Absol> Drarry: To completely uninstall McAfee products, follow the instructions here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#540 [15:09] <mattym> Drarry, The tool Absol linked is the only way to completely remove it.
#541 [15:09] <mattym> Decxxxx, Once its been installed, try running the game again.
#542 [15:09] <Decxxxx> ok
#543 [15:09] <Yuming9> I tried to login to minecraft but it told me "Login failed. Invalid username or password." i know that this login worked because it had worked before also i had it on remember me before. Also i tried to login to mojang but it also told me "Error! Unknown e-mail address or password." but i also had this on to remember my user and password. I tried to get a password reset email but i didn't recieve it even after w
#544 [15:10] <mattym> ??> Yuming9 account/send-email
#545 [15:10] <Absol> Yuming9: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#546 [15:10] <Absol> Yuming9: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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#549 [15:11] <Decxxxx> it still didn't work
#550 [15:11] <mattym> Decxxxx, Restart the PC and check it again.
#551 [15:12] <brentman3> Hi i need help with my minecraft for java
#552 [15:12] <mattym> brentman3, Explain the problem you are having.
#553 [15:12] <brentman3> minecraft java edition
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#563 [15:19] <Drarry-Someone> Guys, I would like to thank you for all your help!
#564 [15:19] <Drarry-Someone> I have now deleted McAfee and my minecraft runs perfectly!
#565 [15:19] <mattym> Excellent, enjoy!
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#571 [15:53] <jsavage11> hey
#572 [15:53] <jsavage11> why wont my game let me log in all it says is unable to save download
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#584 [16:41] <Boihelp> I need help
#585 [16:42] <Boihelp> k bye
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#587 [16:52] * antcorner [webchat@91.107.189.80.dyn.plus.net] has joined #minecrafthelp
#588 [16:53] <antcorner> everytime i click play on the launch screen a screen pops up but wont load minecraft. i havent recieved any error or crash messages
#589 [17:00] * DrMayB [webchat@host-184-166-192-8.chy-wy.client.bresnan.net] has joined #minecrafthelp
#590 [17:00] <DrMayB> can't login
#591 [17:01] <DrMayB> i dont remember my username or i used a different email. I'm not positive which email i purchased the game with
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#593 [17:07] * supertigers [webchat@202-78-149-171.cable.telstraclear.net] has joined #minecrafthelp
#594 [17:08] <supertigers> I am trying to login to my minecraft but i can't remeber my password. I cannot res-set my password because when i signed up i put a '.
#595 [17:09] <supertigers> *'.' in my email rather than an '_'
#596 [17:09] * Thomas_ [webchat@198.57.5.180] has joined #minecrafthelp
#597 [17:09] <Thomas_> um
#598 [17:09] <tyteen4a03> ??> supertigers account/send-email
#599 [17:09] <Absol> supertigers: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#600 [17:09] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Read error: Connection reset by peer)
#601 [17:09] <Absol> supertigers: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#602 [17:09] <Thomas_> my minecraft launcher says "The process cannot access the file because it is being used by another process"
#603 [17:09] <Thomas_> I was trying to download minecraft 12.2
#604 [17:09] <tyteen4a03> Thomas_: tried restarting?
#605 [17:09] <Thomas_> yes
#606 [17:10] <Thomas_> dang it
#607 [17:10] * supertigers [webchat@202-78-149-171.cable.telstraclear.net] has quit. (Client Quit)
#608 [17:10] <Thomas_> failed again
#609 [17:10] <tyteen4a03> ??> Thomas_ launcher/log
#610 [17:10] <Absol> Thomas_: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#611 [17:12] <Thomas_> "uncher Unable to download http://resources.download.minecraft.net/92/92348549f66637b107eb4e116dc99eb2cbde4c74 to C:/Users\Thomas Barnhart\AppData\Roaming\.minecraft\assets\objects\92/92348549f66637b107eb4e116dc99eb2cbde4c74"
#612 [17:12] <tyteen4a03> Thomas_: please follow the directions on the page
#613 [17:13] <Thomas_> boi
#614 [17:13] <Thomas_> it says it downloaded most of the things but
#615 [17:13] * srvfan [webchat@104.3.219.153] has joined #minecrafthelp
#616 [17:13] <tyteen4a03> Thomas_: we need the full log, on Ubuntu Paste
#617 [17:14] <Thomas_> where is Ubuntu Paste
#618 [17:14] <srvfan> don't know security answers...don't think i ever set those up
#619 [17:14] <tyteen4a03> Thomas_: in the instructions given to you
#620 [17:14] <tyteen4a03> Thomas_: read the full page, in its entirety
#621 [17:14] <Thomas_> Oh
#622 [17:15] <srvfan> how do i get back in?
#623 [17:15] <tyteen4a03> ??> srvfan account/send-email
#624 [17:15] <Absol> srvfan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#625 [17:15] <Absol> srvfan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#626 [17:15] <Thomas_> did it
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#628 [17:17] <Thomas_> so how does pasting it help :\
#629 [17:17] <tyteen4a03> Thomas_: you give us the link to the Ubuntu Paste entry
#630 [17:18] <Thomas_> https://paste.ubuntu.com/26394664/
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#632 [17:18] <tyteen4a03> ??> Thomas_ tools/hjt
#633 [17:18] <Absol> Thomas_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#634 [17:18] <Absol> Thomas_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#635 [17:19] <Squee_Z> My Snapshot version of the game will keep on crashing, even if I have more RAM Dedicated to it
#636 [17:19] <tyteen4a03> Squee_Z: we do not support snapshot versions
#637 [17:19] <Squee_Z> :(
#638 [17:19] <tyteen4a03> Squee_Z: snapshots can crash because they are not stable releases
#639 [17:19] <Squee_Z> why?
#640 [17:20] <Squee_Z> ok
#641 [17:20] <Squee_Z> that sucks
#642 [17:20] * GreatEAJ3 [webchat@c-24-14-221-19.hsd1.il.comcast.net] has joined #minecrafthelp
#643 [17:20] <tyteen4a03> Squee_Z: you were told this when you asked the launcher to show you snapshots, which are UNSUPPORTED
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#646 [17:24] <Thomas_> https://paste.ubuntu.com/26394710/
#647 [17:25] <tyteen4a03> ??> Thomas_ av/bytefence
#648 [17:25] <Absol> Thomas_: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#649 [17:25] <Thomas_> man antivirus companies have it out for minecraft lol
#650 [17:26] <tyteen4a03> Thomas_: they are usually coded terribly
#651 [17:26] <tyteen4a03> Thomas_: the best antivirus is Common Sense™
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#654 [17:29] <Thomas_> ugh I think acer preinstalled it onto my computer actually before I bought it
#655 [17:32] <Thomas_> aight attempting install of 1.12.1 again
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#658 [17:34] <Thomas_> It worked!
#659 [17:34] <Thomas_> thanks guys
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#667 [17:51] <Evi3> i have a old account but i don't remember the gmail for that account
#668 [17:51] * hi [webchat@108-228-148-20.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#669 [17:51] <hi> hi
#670 [17:51] <Evi3> hi
#671 [17:52] <tyteen4a03> ??> Evi3 account/send-email
#672 [17:52] <Absol> Evi3: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#673 [17:52] <Absol> Evi3: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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#676 [17:54] <hi> how do i get to play 7.2
#677 [17:55] <tyteen4a03> ??> hi launcher/change-version
#678 [17:55] <Absol> hi: To change your game to a different version, start the launcher. Select Launch options -> Add New. In the "Version" dropdown menu, select the game version you want, and click Save. Finally, in the News tab, select the profile you just created using the arrow next to the Play button, then click Play.
#679 [17:55] <hi> it says Name: ar_SA.lang URL: http://resources.download.minecraft.net/ab/ab4b24fb41b13f1c83ee45879e0c0db3f86d7fa4 Error details: Attempting to move successful download to C:/Users\brack\AppData\Roaming\.minecraft\assets\objects\ab/ab4b24fb41b13f1c83ee45879e0c0db3f86d7fa4 The process cannot access the file because it is being used by another process Filename on disk: bfb5-511d-4abf-2427 Path: C:\Users\brack\AppData\Local\Tem
#680 [17:56] <tyteen4a03> ??> hi av/bytefence
#681 [17:56] <Absol> hi: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
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#684 [18:06] <Joshua> Hi! I Lost access to my account, i'm not getting emails to change the password and i Can't change the Email too.
#685 [18:07] * HeyIAmBack [webchat@5.35.164.93] has joined #minecrafthelp
#686 [18:07] <HeyIAmBack> Hello
#687 [18:07] <HeyIAmBack> I am back again with the same glitch
#688 [18:07] <tyteen4a03> ??> Joshua account/send-email
#689 [18:07] <Absol> Joshua: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#690 [18:07] <Absol> Joshua: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#691 [18:08] <HeyIAmBack> Now basically this time when loading up 1.8 minecraft, it displays something about not having "twitchsdk README.", of which was a text document which was previously on my old PC, but not on this one as it hasn't downloaded
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#693 [18:10] <HeyIAmBack> Basically I am having a huge problem with minecraft, as no matter what version I load (after 1.5), it crashes onload
#694 [18:10] <tyteen4a03> ??> HeyIAmBack launcher/log
#695 [18:10] <Absol> HeyIAmBack: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#696 [18:12] <HeyIAmBack> https://paste.ubuntu.com/26394879/
#697 [18:12] <tyteen4a03> HeyIAmBack: and it crashes immediately afterwards?
#698 [18:12] <HeyIAmBack> Yup
#699 [18:13] <tyteen4a03> HeyIAmBack: does it have an error message? any crash logs?
#700 [18:13] <HeyIAmBack> Immediately afterwards, its rather annoying
#701 [18:13] <tyteen4a03> ??> HeyIAmBack launcher/crash-log
#702 [18:13] <Absol> HeyIAmBack: We need to see your crash log, which is created after a crash.
#703 [18:13] * Nicoly11 [webchat@201.17.18.77] has joined #minecrafthelp
#704 [18:13] <Absol> HeyIAmBack: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#705 [18:13] <HeyIAmBack> No error messages unless I use 1.8 and below
#706 [18:13] <Nicoly11> Hello
#707 [18:13] <tyteen4a03> hi Nicoly11
#708 [18:13] <Nicoly11> Can anyone help? MY MINECRAFT IS GIVING ERROR
#709 [18:14] <tyteen4a03> Nicoly11: what error?
#710 [18:14] <Nicoly11> When I click on play, I get the message: An unexpected problem has occurred and the game has stopped working. We apologize for the inconvenience
#711 [18:14] <tyteen4a03> ??> Nicoly11 launcher/crash-log
#712 [18:14] <Absol> Nicoly11: We need to see your crash log, which is created after a crash.
#713 [18:14] <Absol> Nicoly11: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#714 [18:14] <HeyIAmBack> https://paste.ubuntu.com/26394884/
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#716 [18:14] <Nicoly11> I already tried to reinstall the java, but not of certain!
#717 [18:15] <tyteen4a03> ??> HeyIAmBack win/dxdiag
#718 [18:15] <Absol> HeyIAmBack: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#719 [18:16] <Nicoly11> What launcher? Do windows?
#720 [18:16] * Kirahvar_ [webchat@host-67-217-15-164.beyondbb.com] has joined #minecrafthelp
#721 [18:16] <tyteen4a03> Nicoly11: Minecraft launcher
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#723 [18:17] <Kirahvar_> Hello
#724 [18:17] <tyteen4a03> hi Kirahvar_
#725 [18:17] <HeyIAmBack> https://paste.ubuntu.com/26394900/
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#727 [18:18] <tyteen4a03> ??> HeyIAmBack gpu/nvidia/optimus
#728 [18:18] <Absol> HeyIAmBack: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#729 [18:18] <CosmicGamer19> ya hey my minecraft wont work and it keeps saying unable to download af_za.lang file
#730 [18:18] <Kirahvar_> I am having a problem wherein I can no trecover my minecraft password, because the Email I used to access my account is so old I can no longer access it OR the backup email for it.
#731 [18:18] <tyteen4a03> ??> CosmicGamer19 launcher/log
#732 [18:18] <Absol> CosmicGamer19: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#733 [18:18] <tyteen4a03> ??> Kirahvar_ account/send-email
#734 [18:18] <Absol> Kirahvar_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#735 [18:18] <Absol> Kirahvar_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#736 [18:19] <HeyIAmBack> Can't access the NVIDIA Control Panel
#737 [18:19] * cheesecheetah [webchat@cpe-75-82-234-94.socal.res.rr.com] has joined #minecrafthelp
#738 [18:19] * CubeTheThird [~cubetheth@dhcp-108-168-126-198.cable.user.start.ca] has joined #minecrafthelp
#739 [18:19] <tyteen4a03> HeyIAmBack: install this driver: https://www.geforce.co.uk/drivers/results/129081
#740 [18:20] <Kirahvar_> Thank you. I had problems using the minecraft help ssystem. I will try this as well.
#741 [18:20] * CosmicGamer19 [webchat@107.190.120.10] has quit. (Client Quit)
#742 [18:21] * cheesecheetah [webchat@cpe-75-82-234-94.socal.res.rr.com] has quit. (Client Quit)
#743 [18:21] <HeyIAmBack> So how is everyone's day going today? :)
#744 [18:21] <CubeTheThird> 👍
#745 [18:22] * bella_ [webchat@50.108.175.198] has joined #minecrafthelp
#746 [18:22] <Nicoly11> Pessoal, desculpe a demora para responder, é porque eu sou do brasil, e falo portugues, então demoro para entender!!! Estou com um porblema no minecraft o que posso fazer?
#747 [18:22] <Nicoly11> Guys, I'm sorry for the delay to answer, it's because I'm from Brazil, and I speak Portuguese, so I'm late to understand !!! I have a problem with minecraft what can I do?
#748 [18:22] <tyteen4a03> ??> Nicoly11 lang/pt
#749 [18:22] <Absol> Nicoly11: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#750 [18:22] <Kirahvar_> Is there some secret wayt to access my transaction code? I purchased the game several years ago and I can not access the account I used to buy the game, nor do I have access to the credit card I used to buy the game.
#751 [18:23] <tyteen4a03> ??> Nicoly11 launcher/crash-log
#752 [18:23] <Absol> Nicoly11: We need to see your crash log, which is created after a crash.
#753 [18:23] <Absol> Nicoly11: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#754 [18:23] <tyteen4a03> Kirahvar_: in which year did you buy the game?
#755 [18:23] <Nicoly11> appdata?
#756 [18:23] <Kirahvar_> 2012? 2013? One of those.
#757 [18:23] <tyteen4a03> Nicoly11: yes - follow the instructions
#758 [18:23] * bella_ [webchat@50.108.175.198] has quit. (Client Quit)
#759 [18:23] <CubeTheThird> Kirahvar_, what method of payment did you use?
#760 [18:23] <tyteen4a03> ??> Kirahvar_ account/trans-id/skrill
#761 [18:23] <Absol> Kirahvar_: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through December 2013, and is used for gift code purchases only currently.
#762 [18:23] <Absol> Kirahvar_: To recover this transaction ID, get in touch with a Skrill representative by emailing them at help@skrill.com. When contacting them, use the email address from your purchase, put "Minecraft" in the subject field, and ask for the Merchant Transaction ID from your purchase of Minecraft.
#763 [18:24] <Kirahvar_> Credit card.
#764 [18:24] <CubeTheThird> Kirahvar_, ya then follow what Absol said
#765 [18:24] * bella_ [webchat@50.108.175.198] has joined #minecrafthelp
#766 [18:25] <bella_> i am having problems with downloading the new release
#767 [18:25] <Nicoly11> [0115/220831:INFO:LauncherAppBrowser.cpp(24)] Work dir is C:\Users\Familia\AppData\Roaming\.minecraft [0115/220831:INFO:ClientHandler.cpp(182)] Creating launcher window. [0115/220833:INFO:LauncherAppRenderer.cpp(110)] Javascript bridge extended. [0115/220837:INFO:ClientHandler.cpp(859)] Preferences / startup: Read preferences [0115/220837:INFO:ClientHandler.cpp(859)] Preferences: Wrote preferences [0115/220837:INFO:ClientHandler.cpp(859)] Config
#768 [18:25] <bella_> what is the answer to this
#769 [18:25] <CubeTheThird> bella_, what problems?
#770 [18:26] <Nicoly11> This is it?
#771 [18:26] <tyteen4a03> ??> Nicoly11 paste
#772 [18:26] <Absol> Nicoly11: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#773 [18:26] <tyteen4a03> Nicoly11: paste that onto Ubuntu Paste, and give us the link to it
#774 [18:26] <Nicoly11> Ok
#775 [18:27] <HeyIAmBack> The driver ting you sent me is updating, tyteen4a03
#776 [18:27] * Kirahvar_ [webchat@host-67-217-15-164.beyondbb.com] has quit. (Ping timeout: 180 seconds)
#777 [18:27] <Nicoly11> https://paste.ubuntu.com/26394928/
#778 [18:28] <Nicoly11> This is it?
#779 [18:28] * Yomomma8 [webchat@107.50.186.233] has joined #minecrafthelp
#780 [18:28] <tyteen4a03> ??> Nicoly11 win/reinst
#781 [18:28] <Absol> Nicoly11: You may need to reinstall the locally installed files that Minecraft puts into place.
#782 [18:28] <Absol> Nicoly11: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#783 [18:28] <HeyIAmBack> Now it says this https://paste.ubuntu.com/26394930/
#784 [18:28] <tyteen4a03> HeyIAmBack: you need to restart the PC after you're done
#785 [18:29] <Yomomma8> i have a problem with unable to save/download and ive double and triple checked that i have none of the incompatible programs ?
#786 [18:29] <tyteen4a03> ??> Yomomma8 launcher/log
#787 [18:29] <Absol> Yomomma8: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#788 [18:29] <Nicoly11> the save directory is the initiator log?
#789 [18:30] <tyteen4a03> Nicoly11: don't delete the saves folder, delete everything else
#790 [18:30] * TOPCER [webchat@179.26.251.85] has joined #minecrafthelp
#791 [18:31] <Nicoly11> What is the name of the folder that I should not delete?
#792 [18:31] * TOPCER [webchat@179.26.251.85] has quit. (Client Quit)
#793 [18:31] <tyteen4a03> Nicoly11: saves
#794 [18:32] * HeyIAmBack [webchat@5.35.164.93] has quit. (Ping timeout: 180 seconds)
#795 [18:32] * DarkSofer [webchat@ip70-178-105-55.ks.ks.cox.net] has joined #minecrafthelp
#796 [18:32] * HelloIAmBack [webchat@5.35.164.93] has joined #minecrafthelp
#797 [18:32] <DarkSofer> Hello
#798 [18:32] <HelloIAmBack> Hey I am back
#799 [18:32] <HelloIAmBack> I've restarted my PC
#800 [18:32] <tyteen4a03> ??> HelloIAmBack gpu/nvidia/optimus
#801 [18:32] <Yomomma8> are yuou guys readty for my paste url?
#802 [18:32] <Absol> HelloIAmBack: Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#803 [18:32] <HelloIAmBack> Nvidia
#804 [18:33] <tyteen4a03> Yomomma8: sure
#805 [18:33] <tyteen4a03> hi DarkSofer
#806 [18:33] <Yomomma8> https://paste.ubuntu.com/26394940/
#807 [18:33] <DarkSofer> I got a Crash Problem
#808 [18:33] <tyteen4a03> ??> Yomomma8 win/dxdiag
#809 [18:33] <Absol> Yomomma8: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#810 [18:33] <tyteen4a03> ??> DarkSofer launcher/crash-log
#811 [18:33] <Absol> DarkSofer: We need to see your crash log, which is created after a crash.
#812 [18:33] <Absol> DarkSofer: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#813 [18:33] <tyteen4a03> Yomomma8: sorry, wrong thing
#814 [18:33] <tyteen4a03> ??> Yomomma8 tools/hjt
#815 [18:33] <Absol> Yomomma8: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#816 [18:33] <Absol> Yomomma8: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#817 [18:33] <tyteen4a03> Yomomma8: this ^
#818 [18:34] <Nicoly11> https://paste.ubuntu.com/26394944/
#819 [18:34] <DarkSofer> NO its a crash in the game that happens every time when I join a server or if I play by my self
#820 [18:34] <tyteen4a03> DarkSofer: what's the error message?
#821 [18:35] <HelloIAmBack> Absol: I can only open GeForce Experience
#822 [18:35] <CubeTheThird> HelloIAmBack, you should also be able to open the nvidia control panel, usually by right-clicking on your desktop
#823 [18:36] <DarkSofer> when I join a server then when I am in game it says Minecraft not Responding
#824 [18:36] <Yomomma8> https://paste.ubuntu.com/26394956/
#825 [18:36] <tyteen4a03> Yomomma8: sorry, wrong instructions
#826 [18:36] <tyteen4a03> ??> Yomomma8 tools/hjt
#827 [18:36] <Absol> Yomomma8: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#828 [18:36] <Absol> Yomomma8: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#829 [18:36] <tyteen4a03> Yomomma8: please do this instead ^
#830 [18:36] <Nicoly11> Well, in my minecraft folder I did not have the save folder, so I delete everything, and then I passed the errors to that site, I sent the URL to you and what is it use to do now?
#831 [18:37] <DarkSofer> @tyteen4a03 when I join a server then when I am in game it says Minecraft not Responding
#832 [18:37] <Nicoly11> ???
#833 [18:38] <HelloIAmBack> Yeah, the website that Absol sent doesn't seem to be helping, I have got to the NVIDIA Control Panel though
#834 [18:38] <tyteen4a03> Nicoly11: is it still giving you the error?
#835 [18:38] <Nicoly11> I'll check
#836 [18:38] <tyteen4a03> HelloIAmBack: usually under 3D options it should let you select what card you want to run a certain program on
#837 [18:39] <tyteen4a03> DarkSofer: does the server require mods?
#838 [18:39] <HelloIAmBack> ah yes, found it
#839 [18:39] <HelloIAmBack> I've done what the website has done, now what?
#840 [18:39] <tyteen4a03> HelloIAmBack: try MC again
#841 [18:39] <DarkSofer> tyteen4a03 no it does not the who game just crashes
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#843 [18:40] <tyteen4a03> DarkSofer: can you try connecting to mctest.ae97.net
#844 [18:40] <DarkSofer> Sure
#845 [18:40] <Yomomma8_> https://paste.ubuntu.com/26394971/
#846 [18:40] <HelloIAmBack> Still crashes onload
#847 [18:41] <DarkSofer> tyteen4a03 it says outdated
#848 [18:41] * Yomomma8 [webchat@107.50.186.233] has quit. (Ping timeout: 180 seconds)
#849 [18:41] <HelloIAmBack> https://paste.ubuntu.com/26394974/
#850 [18:41] <Yomomma8_> thjeres my hijackthis diag
#851 [18:41] <tyteen4a03> DarkSofer: okay; what's the IP of the server you are having problems with
#852 [18:42] <tyteen4a03> ??> Yomomma8_ av/adwcleaner
#853 [18:42] <Absol> Yomomma8_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#854 [18:42] <Absol> Yomomma8_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#855 [18:42] <tyteen4a03> ??> HelloIAmBack launcher/crash-log
#856 [18:42] <Absol> HelloIAmBack: We need to see your crash log, which is created after a crash.
#857 [18:42] <Absol> HelloIAmBack: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#858 [18:42] <HelloIAmBack> https://paste.ubuntu.com/26394974/ is this not it?
#859 [18:42] <HelloIAmBack> oh ok
#860 [18:43] <DarkSofer> mc.hypixel.net and more
#861 [18:43] <HelloIAmBack> https://paste.ubuntu.com/26394978/
#862 [18:43] <tyteen4a03> DarkSofer: they usually require modpacks to function properly
#863 [18:44] <tyteen4a03> HelloIAmBack: http://hopper.minecraft.net/help/exit-code/code-805306369/?preview=1
#864 [18:44] <tyteen4a03> HelloIAmBack: try the first link
#865 [18:45] <DarkSofer> No its the game thats the problem I lodded in there all right then 10 secs later it says Minecraft not responding
#866 [18:45] <tyteen4a03> ??> DarkSofer win/dxdiag
#867 [18:45] <Absol> DarkSofer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#868 [18:45] * yungman [webchat@173-80-197-1.krmtcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#869 [18:46] <yungman> why wont my mc update?
#870 [18:46] <DarkSofer> wtf is win/dxiag
#871 [18:46] <tyteen4a03> DarkSofer: read the message sent to you by Absol
#872 [18:46] <tyteen4a03> yungman: what do you mean?
#873 [18:47] <DarkSofer> it says theres problems with this website
#874 [18:47] <tyteen4a03> DarkSofer: this? http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#875 [18:47] <DarkSofer> ok its working the website
#876 [18:48] <HelloIAmBack> I've done what it said to do on the website, what next?
#877 [18:48] <tyteen4a03> HelloIAmBack: try MC again
#878 [18:49] <HelloIAmBack> still crashes
#879 [18:49] * yungman [webchat@173-80-197-1.krmtcmtk01.res.dyn.suddenlink.net] has quit. (Ping timeout: 180 seconds)
#880 [18:50] <tyteen4a03> HelloIAmBack: how much RAM are you giving Minecraft?
#881 [18:50] <HelloIAmBack> 1gb
#882 [18:50] <tyteen4a03> HelloIAmBack: give it 4
#883 [18:50] <HelloIAmBack> Should I try 4gb?
#884 [18:51] <tyteen4a03> HelloIAmBack: minimum is 2
#885 [18:51] <HelloIAmBack> https://paste.ubuntu.com/26395003/
#886 [18:51] * DarkSofer [webchat@ip70-178-105-55.ks.ks.cox.net] has quit. (Quit: Web client closed)
#887 [18:51] <HelloIAmBack> That is what it outputted when I gave it 5
#888 [18:51] <HelloIAmBack> 4*
#889 [18:51] <tyteen4a03> ??> HelloIAmBack launcher/crash-log
#890 [18:51] <Absol> HelloIAmBack: We need to see your crash log, which is created after a crash.
#891 [18:51] <Absol> HelloIAmBack: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#892 [18:52] <HelloIAmBack> https://paste.ubuntu.com/26395007/
#893 [18:53] <tyteen4a03> ??> HelloIAmBack tools/hjt
#894 [18:53] <Absol> HelloIAmBack: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#895 [18:53] <Absol> HelloIAmBack: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#896 [18:54] <HelloIAmBack> https://paste.ubuntu.com/26395010/
#897 [18:55] <tyteen4a03> HelloIAmBack: uninstall: McAfee, Overwolf
#898 [18:56] <HelloIAmBack> I've uninstalled the main McAfee, do I do the same with the webadviser?
#899 [18:56] <tyteen4a03> HelloIAmBack: yes
#900 [18:57] * Squee_Z [webchat@24.99.83.195] has quit. (Ping timeout: 180 seconds)
#901 [18:58] * HelloIAmBack_ [webchat@5.35.164.93] has joined #minecrafthelp
#902 [18:58] <HelloIAmBack_> ok
#903 [18:58] <HelloIAmBack_> deleted it
#904 [18:58] <tyteen4a03> HelloIAmBack_: next you need to uninstall Overwolf, then restart the PC
#905 [18:59] <HelloIAmBack_> I don't have Overwolf
#906 [18:59] <HelloIAmBack_> tyteen?
#907 [18:59] * MatrixEh [webchat@glphon2233w-lp130-01-70-53-69-214.dsl.bell.ca] has joined #minecrafthelp
#908 [19:00] <HelloIAmBack_> I don't/haven't ever had Overwolf installed
#909 [19:00] <HelloIAmBack_> oh nvm
#910 [19:00] <tyteen4a03> HelloIAmBack_: you do
#911 [19:00] <MatrixEh> How do I report VeltPvP for breaching EULA contract terms
#912 [19:00] <tyteen4a03> MatrixEh: https://help.mojang.com/customer/en/portal/articles/1647288-servers-that-violate-commercial-use-guidelines
#913 [19:01] <MatrixEh> tysm
#914 [19:01] <HelloIAmBack_> Does Overwolf have any affect to minecraft? As in does it 100% need to be deleted?
#915 [19:02] <tyteen4a03> HelloIAmBack_: it is known to crash MC
#916 [19:02] <HelloIAmBack_> ok
#917 [19:03] <HelloIAmBack_> Reset PC now, yeah?
#918 [19:03] <tyteen4a03> HelloIAmBack_: yes
#919 [19:03] <HelloIAmBack_> Cool my dude, see you in around 2 mins whilst it resets
#920 [19:04] * MatrixEh [webchat@glphon2233w-lp130-01-70-53-69-214.dsl.bell.ca] has quit. (Client Quit)
#921 [19:04] * HelloIAmBack [webchat@5.35.164.93] has joined #minecrafthelp
#922 [19:04] <HelloIAmBack> ok
#923 [19:05] <HelloIAmBack> try minecraft again?
#924 [19:05] <tyteen4a03> HelloIAmBack: sure
#925 [19:05] <HelloIAmBack> Crashed again
#926 [19:06] <HelloIAmBack> https://paste.ubuntu.com/26395051/
#927 [19:06] <tyteen4a03> HelloIAmBack: have you ever had Razer Synapse / Cortex installed?
#928 [19:06] <HelloIAmBack> Its a new laptop
#929 [19:06] <HelloIAmBack> so I doubt so
#930 [19:06] <tyteen4a03> HelloIAmBack: okay, follow step 1 - 3 on https://www.java.com/en/download/help/path.xml
#931 [19:07] * HelloIAmBack_ [webchat@5.35.164.93] has quit. (Ping timeout: 180 seconds)
#932 [19:07] <tyteen4a03> HelloIAmBack: in the Environment Variables list, do you see something called _JAVA_OPTIONS?
#933 [19:09] <HelloIAmBack> Nope
#934 [19:10] <tyteen4a03> ??> HelloIAmBack launcher/crash-log
#935 [19:10] <Absol> HelloIAmBack: We need to see your crash log, which is created after a crash.
#936 [19:10] <Absol> HelloIAmBack: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#937 [19:10] * tyteen4a03 pokes CubeTheThird
#937 [19:10] <HelloIAmBack> is absol a bot or something?
#938 [19:10] <Anna> ?? bot
#939 [19:10] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#940 [19:10] <tyteen4a03> ??> HelloIAmBack bot
#941 [19:10] <HelloIAmBack> ah
#942 [19:10] <Absol> HelloIAmBack: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#943 [19:11] <HelloIAmBack> https://paste.ubuntu.com/26395062/
#944 [19:12] <tyteen4a03> ??> HelloIAmBack win/reinst
#945 [19:12] <tyteen4a03> HelloIAmBack: did you do this? ^
#946 [19:12] <Absol> HelloIAmBack: You may need to reinstall the locally installed files that Minecraft puts into place.
#947 [19:12] <Absol> HelloIAmBack: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#948 [19:14] * The_N30N_Creeper [webchat@074-050-156-165.plateautel.net] has joined #minecrafthelp
#949 [19:15] * The_N30N_Creeper [webchat@074-050-156-165.plateautel.net] has quit. (Client Quit)
#950 [19:15] * PsychFi [webchat@177.33.238.155] has joined #minecrafthelp
#951 [19:16] <HelloIAmBack> crashed
#952 [19:16] <PsychFi> hi
#953 [19:16] <HelloIAmBack> https://paste.ubuntu.com/26395076/
#954 [19:17] <tyteen4a03> HelloIAmBack: in that case, I don't know what's wrong with your system
#955 [19:17] * tyteen4a03 pokes CubeTheThird again
#955 [19:17] <HelloIAmBack> Hmmm
#956 [19:17] <HelloIAmBack> Odd
#957 [19:17] <HelloIAmBack> Has this happened to many people before myself?
#958 [19:17] <tyteen4a03> HelloIAmBack: I've seen a few
#959 [19:18] <HelloIAmBack> Its ever since this new launcher installed
#960 [19:18] <HelloIAmBack> as in
#961 [19:18] <HelloIAmBack> the newest update for the new launcher
#962 [19:18] <CubeTheThird> hmm lemme see
#963 [19:19] <CubeTheThird> umm.. what's the error? I'm not seeing anything
#964 [19:20] <HelloIAmBack> Well, whenever I load minecraft 1.12, it comes up with that error
#965 [19:20] <PsychFi> Can someone help me? I purchased a version of minecraft back in 2015 for $10 at the windows store and been playing it since then with my windows/xbox username. Today I realized I never logged in a Mojang account. They tell me to buy Minecraft again, why is that considering I have the game installed?
#966 [19:20] <tyteen4a03> ??> PsychFi account/migrate
#967 [19:20] <tyteen4a03> PsychFi: oh actually sorry
#968 [19:20] <Absol> PsychFi: To migrate your old Minecraft.net account (i.e. you used your username to log in) to a Mojang account, use this page: https://account.mojang.com/migrate
#969 [19:20] <tyteen4a03> ??> PsychFi sku
#970 [19:20] <Absol> PsychFi: Minecraft for personal computers, Minecraft Windows 10 Edition, Minecraft for Xbox One, Minecraft for Xbox, Minecraft for PlayStation 3, Minecraft for PlayStation 4, Minecraft for Wii U, Minecraft for Nintendo Switch, Minecraft PE for Android (Kindle App Store or Google Play) and Minecraft PE for iOS, are all different products which must each be purchased separately.
#971 [19:21] <tyteen4a03> PsychFi: basically, you purchased the Windows 10 Edition, which does not cover the Java edition which requires a Mojang Account
#972 [19:21] <CubeTheThird> HelloIAmBack, you mean that log? I'm not seeing any crashes or errors....
#973 [19:22] <HelloIAmBack> Whenever I load from 1.7 - 1.11, it says about me not having "Twitchsdk"
#974 [19:22] <HelloIAmBack> Shall I send you both 1.8 and 1.12 minecraft game outputs?
#975 [19:22] <CubeTheThird> HelloIAmBack, yes pleas
#976 [19:22] <CubeTheThird> *please
#977 [19:23] <HelloIAmBack> https://paste.ubuntu.com/26395090/ 1.8 error
#978 [19:23] <PsychFi> oh I see...Thank you lots then =)
#979 [19:24] <HelloIAmBack> https://paste.ubuntu.com/26395092/ 1.12 "error"
#980 [19:25] <HelloIAmBack> Client to Client protocol version?
#981 [19:25] <HelloIAmBack> How does one find that?
#982 [19:25] <CubeTheThird> HelloIAmBack, just checking your system version
#983 [19:25] <HelloIAmBack> oh, ok lol
#984 [19:25] <CubeTheThird> HelloIAmBack, hmm can you send me your dxdiag and htj reports?
#985 [19:25] <HelloIAmBack> sure thing man
#986 [19:25] <tyteen4a03> HelloIAmBack: do a fresh one
#987 [19:25] <tyteen4a03> ??> HelloIAmBack win/dxdiag
#988 [19:25] <Absol> HelloIAmBack: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#989 [19:26] <tyteen4a03> ??> HelloIAmBack tools/hjt
#990 [19:26] <Absol> HelloIAmBack: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#991 [19:26] <Absol> HelloIAmBack: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#992 [19:26] <tyteen4a03> hopefully updated drivers and no overwolf
#993 [19:26] <HelloIAmBack> https://paste.ubuntu.com/26395095/ dxdiag
#994 [19:26] <HelloIAmBack> oh
#995 [19:26] <HelloIAmBack> a fresh one
#996 [19:26] <HelloIAmBack> ok
#997 [19:27] <Nicoly11> Hi, my error has not been resolved
#998 [19:27] <HelloIAmBack> https://paste.ubuntu.com/26395100/
#999 [19:27] <HelloIAmBack> ^ new dxdiag
#1000 [19:29] <CubeTheThird> HelloIAmBack, hmm ok. And a trend micro report?
#1001 [19:29] <HelloIAmBack> Trying to get hijackThis to run
#1002 [19:29] <Nicoly11> Tomorrow I will try to solve it! Good night people!
#1003 [19:31] <HelloIAmBack> Let me restart my PC, for some reason it isn't letting me run hiJackThis
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#1005 [19:32] <HelloIAmBack_> how do I use hijackThis again?
#1006 [19:32] <CubeTheThird> ??> HelloIAmBack_ tools/hjt
#1007 [19:32] <Absol> HelloIAmBack_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1008 [19:32] <Absol> HelloIAmBack_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1010 [19:34] <HelloIAmBack_> https://paste.ubuntu.com/26395114/
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#1012 [19:34] <HelloIAmBack_> .
#1013 [19:35] <HelloIAmBack_> I feel like I've made it so far, lol
#1014 [19:35] <CubeTheThird> HelloIAmBack_, one moment
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#1016 [19:38] <CubeTheThird> HelloIAmBack_, hmm I'm not seeing anything still... though it doesn't help I don't see any specific error messages. Can you open the .minecraft folder?
#1017 [19:39] <HelloIAmBack_> yup
#1018 [19:39] <CubeTheThird> HelloIAmBack_, is there a crash reports folder?
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#1020 [19:39] <HelloIAmBack_> nope
#1021 [19:40] <CubeTheThird> HelloIAmBack_, hmm. And did you manage to add minecraft to the list of apps in the nvidia control panel?
#1022 [19:41] <HelloIAmBack_> Mind if you could send me how just so I could fully make sure?
#1023 [19:44] <HelloIAmBack_> I mean, I've done something in the nvidia control panel, but I am not too sure if what I did was correct
#1024 [19:45] <CubeTheThird> HelloIAmBack_, can you open the control panel back up
#1025 [19:45] <HelloIAmBack_> Yup
#1026 [19:45] <HelloIAmBack_> Went into Managed 3D settings
#1027 [19:46] <HelloIAmBack_> Within that is something named "Global settings" and "Program settings"
#1028 [19:46] <CubeTheThird> HelloIAmBack_, ok. That should allow you to choose apps
#1029 [19:46] <HelloIAmBack_> Within "Program settings"?
#1030 [19:46] <CubeTheThird> HelloIAmBack_, I believe so
#1031 [19:48] <HelloIAmBack_> done
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#1033 [19:49] <HelloIAmBack_> Minecraft still crashes
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#1036 [19:50] <CubeTheThird> HelloIAmBack_, hmmm. did you close and re-open the game/launcher?
#1037 [19:51] <HelloIAmBack_> I'll do that again
#1038 [19:51] <HelloIAmBack_> Still crashes
#1039 [19:51] <HelloIAmBack_> it gets to the main menu, works, then freezes a second later
#1040 [19:53] <CubeTheThird> HelloIAmBack_, hmm. in the .minecraft folder is there a file called launcher_log or latest.log ?
#1041 [19:53] <HelloIAmBack_> yes, want me to send that again?
#1042 [19:53] <CubeTheThird> HelloIAmBack_, yes please
#1043 [19:54] <HelloIAmBack_> https://paste.ubuntu.com/26395199/
#1044 [19:56] <starbright126> Hello, I am having trouble actually being able to play minecraft, it keeps saying that it is unresponsive every time I try to play, and when I go back to the minecraft game launcher it says it crashed, does anyone know what is going on, and if you know how to help can you please help me with this?
#1045 [19:57] <HelloIAmBack_> Hey starbright126, I am having the same (probably) problem as you! :)
#1046 [19:57] <CubeTheThird> HelloIAmBack_, hmm I'm wondering if you need to explicitly add the java version that the game uses to the list. Can you add a custom application to the nvidia program list?
#1047 [19:57] <CubeTheThird> ??> starbright126 win/dxdiag
#1048 [19:57] <Absol> starbright126: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1049 [19:58] <HelloIAmBack_> nope
#1050 [19:58] <starbright126> Ok :)
#1051 [19:58] <HelloIAmBack_> I think my computer might be telling me to quit minecraft, lol
#1052 [19:59] <CubeTheThird> HelloIAmBack_, really? You should be able to add another application....
#1053 [20:00] <HelloIAmBack_> What application is needed to be added (btw I just tried MC 1.8 and some how that works, but I bet it will break within a moment or two)
#1054 [20:01] <CubeTheThird> HelloIAmBack_, can you open C:/Program Files (x86)/Minecraft/runtime ?
#1055 [20:01] <HelloIAmBack_> yup
#1056 [20:02] <CubeTheThird> HelloIAmBack_, what's the folder in there? something like java/bin ?
#1057 [20:02] <HelloIAmBack_> "jre-x64"
#1058 [20:02] <HelloIAmBack_> and within that folder is "1.8.0_25"
#1059 [20:03] <HelloIAmBack_> (minecraft 1.8 no longer works)
#1060 [20:03] <CubeTheThird> HelloIAmBack_, ok, so then the app you have to add is C:/Program Files (x86)/Minecraft/runtime/jre-x64/1.8.0_25/bin/javaw.exe
#1061 [20:04] <HelloIAmBack_> already have that! :)
#1062 [20:04] <CubeTheThird> HelloIAmBack_, in the nvidia control panel list?
#1063 [20:04] <HelloIAmBack_> oh ok
#1064 [20:05] <HelloIAmBack_> added it to the control panel list
#1065 [20:05] <CubeTheThird> HelloIAmBack_, ok now try running the game again
#1066 [20:05] <CubeTheThird> HelloIAmBack_, make sure it's set to run on the nvidia graphics card btw
#1067 [20:06] <HelloIAmBack_> crashed again
#1068 [20:06] <CubeTheThird> HelloIAmBack_, hmmm.. can you add the same thing, but java.exe instead of javaw.exe?
#1069 [20:07] <HelloIAmBack_> done :)
#1070 [20:07] <HelloIAmBack_> Retry minecraft again?
#1071 [20:07] <CubeTheThird> yup
#1072 [20:07] <HelloIAmBack_> still crashing
#1073 [20:08] <CubeTheThird> HelloIAmBack_, hmm. Only a couple other things I can think of trying (kinda "random" stuff). Can you open cmd as administrator?
#1074 [20:08] <HelloIAmBack_> sure
#1075 [20:09] <CubeTheThird> HelloIAmBack_, there, run this command: sfc /scannow
#1076 [20:10] <HelloIAmBack_> I'll tell you when its done scanning
#1077 [20:10] <CubeTheThird> sure thing
#1078 [20:11] <CubeTheThird> they sure do
#1079 [20:19] <HelloIAmBack_> Done
#1080 [20:19] <HelloIAmBack_> it said "Windows Resource Protection did not find any integrity violations."
#1081 [20:19] <starbright126> Ok I followed the steps and here is my url: paste.ubuntu.com/26395244/ ; this is my question Hello, I am having trouble actually being able to play minecraft, it keeps saying that it is unresponsive every time I try to play, and when I go back to the minecraft game launcher it says it crashed, does anyone know what is going on, and if you know how to help can you please help me with this?
#1082 [20:20] <CubeTheThird> HelloIAmBack_, uhg..... well I'm running out of ideas...
#1083 [20:20] <CubeTheThird> starbright126, ij ibe ninebt
#1084 [20:20] <CubeTheThird> waaa
#1085 [20:20] <CubeTheThird> starbright126, one moment
#1086 [20:20] <starbright126> Ok :)
#1087 [20:22] <CubeTheThird> starbright126, try download and install the 2nd download: https://downloadcenter.intel.com/download/27267/Intel-Graphics-Driver-for-Windows-15-40-?product=81497
#1088 [20:22] <HelloIAmBack_> Reckon this glitch/bug will be fixed within the next few updates?
#1089 [20:23] <CubeTheThird> HelloIAmBack_, hard to say, considering I don't even really know what the issue is, seeing as there are no errors in the logs
#1090 [20:23] <CubeTheThird> HelloIAmBack_, you could try a newer snapshot
#1091 [20:23] <HelloIAmBack_> hmm odd..
#1092 [20:23] <HelloIAmBack_> I have tried
#1093 [20:23] <HelloIAmBack_> I will send you the logs for that
#1094 [20:23] <CubeTheThird> HelloIAmBack_, I assume this used to work until recently?
#1095 [20:24] <HelloIAmBack_> It worked until around the new minecraft launcher update (2.0.1003)
#1096 [20:24] <starbright126> Just to be sure it is the one with the MD5: a6e497f736ca0825c2450f9cc00b07dd correct? Sorry if I interupted
#1097 [20:24] <CubeTheThird> HelloIAmBack_, did anything else change? new programs installed or updates? changed themes on your PC?
#1098 [20:24] <CubeTheThird> starbright126, yes that's right
#1099 [20:24] <HelloIAmBack_> Nothing has actually changed within my PC
#1100 [20:24] <starbright126> ok thank you
#1101 [20:24] <HelloIAmBack_> Its just become rather... odd...
#1102 [20:25] <HelloIAmBack_> I also find it humourous of how my old computer can run minecraft fine (even with old, outdated drivers (except graphics driver))
#1103 [20:26] <CubeTheThird> HelloIAmBack_, ya yours should run the game without issue really. I don't know why it's crashing
#1104 [20:26] <HelloIAmBack_> https://paste.ubuntu.com/26395323/
#1105 [20:26] <HelloIAmBack_> ^That is with the newest snapshot
#1106 [20:27] <CubeTheThird> HelloIAmBack_, hmm... interesting...
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#1108 [20:27] <CubeTheThird> HelloIAmBack_, I'm noticing an error with your audio
#1109 [20:27] <CubeTheThird> AL lib: (EE) SetChannelMap: Failed to match front-center channel (2) in channel map
#1110 [20:27] <CubeTheThird> HelloIAmBack_, did you change your audio setup?
#1111 [20:28] <HelloIAmBack_> not that I could recall, I did update a driver (but that was after this "crashing" problem occured)
#1112 [20:28] <HelloIAmBack_> Originally I thought it had something to do with my BIOS
#1113 [20:28] <HelloIAmBack_> but idk
#1114 [20:28] <CubeTheThird> HelloIAmBack_, one sec
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#1116 [20:30] <CubeTheThird> HelloIAmBack_, try this audio driver: http://www.dell.com/support/home/ca/en/cabsdt1/drivers/driversdetails?driverId=0V67W
#1117 [20:34] <HelloIAmBack_> I believe this might take some time
#1118 [20:34] <CubeTheThird> no worries
#1119 [20:38] <HelloIAmBack_> Either the uninstallation of InstallShield Wizard is taking forever or it has froze
#1120 [20:38] <CubeTheThird> HelloIAmBack_, hmm might just need to wait a bit
#1121 [20:39] <HelloIAmBack_> Would it be easier for you if I came on tomorrow and try doing this again?
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#1123 [20:40] <CubeTheThird> HelloIAmBack_, if you want. I can't guarantee I'll be here (someone else should be if not me)
#1124 [20:40] <HelloIAmBack_> Very well!
#1125 [20:40] <HelloIAmBack_> Well have a nice day!
#1126 [20:40] <CubeTheThird> you too~
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#1133 [21:05] <cmichelle> on xbox one i had minecraft xbox one edition with different add on packs the game updated to now just minecraft and my add ons are gone and the other app minecraft xbox one editon is gone
#1134 [21:07] <cmichelle> hello?
#1135 [21:07] <CubeTheThird> cmichelle, you might want to contact Microsoft support about that one
#1136 [21:08] <cmichelle> i did they said to come here
#1137 [21:09] <CubeTheThird> cmichelle, sorry I'm not sure then. We don't usually help with the console editions here. You might want to check on the minecraft forums then
#1138 [21:09] <cmichelle> ok
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#1147 [21:58] <XxMiGueloxX> Hello. I was looking for minecraft servers in my account, and when i wanted to join to another server it said that i have to reset the client, i reseted but when i wanted to login it' keep saying that my password or email was wrong, even in the mojang page and the minecraft page, but i can keep reseting my password and change all my details. ¿'What is going on?=( Help pls
#1148 [21:58] <Andrio> ??> XxMiGueloxX login/throttle
#1149 [21:58] <Absol> XxMiGueloxX: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1150 [21:58] <Absol> XxMiGueloxX: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#1151 [21:59] * snypebox [webchat@cpe-142-129-190-28.socal.res.rr.com] has joined #minecrafthelp
#1152 [21:59] <juless> My minecraft client does not load the game screen
#1153 [21:59] <juless> its vanilla
#1154 [21:59] <XxMiGueloxX> I just waited 1 hour and i changed the password but i can't keep login in. And how it would be 3 incorrect attempts? i was playing when this happend =/
#1155 [22:00] <XxMiGueloxX> But i will try again in 1 hour
#1156 [22:00] <XxMiGueloxX> But if u guys have another answer pls help me im so desesperete
#1157 [22:00] <juless> My minecraft client does not load the game screen I reinstalled a fresh client on another OS and I am getting the same issue I am using Linux mint Java 8 151
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#1159 [22:01] <snypebox> I've never had this problem with Minecraft before until today. I'm using the newest launcher and when I click play it loads as usual but after it is finished loading nothing happens :c
#1160 [22:01] <juless> same
#1161 [22:01] <juless> has Java updated
#1162 [22:02] <Haden> hi i have a problem i just bought minecraft and when i login and hit play it says there is an error when it is downloading i have had minecraft before in the past
#1163 [22:02] <snypebox> I've tried deleting/reinstalling Minecraft, rebooting my laptop, rebooting my internet connection, and logging out/logging back into my Minecraft account
#1164 [22:02] <juless> I was playing It yesterday fine today will not load
#1165 [22:02] <snypebox> same
#1166 [22:03] <snypebox> I played it earlier today as well
#1167 [22:03] <snypebox> but It randomly stopped working when I got back on
#1168 [22:04] <juless> where to go for information ??
#1169 [22:04] <snypebox> Not sure
#1170 [22:04] <snypebox> I came here as a last resort :c
#1171 [22:05] <juless> where else did you go for info and are you using Java 9 or 8
#1172 [22:06] <snypebox> Not sure what you mean by Java 9 and 8 but I just typed in my problem on Google and clicked on multiple links trying to find a solution
#1173 [22:07] <snypebox> I want to email Mojang but can't find an email
#1174 [22:07] <juless> oh well I have to manually install Java I am wondering if a java update is the problem I think Ill try 9 and see what happens
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#1176 [22:07] <snypebox> Hi
#1177 [22:07] <juless> hi Zyrakia whats up
#1178 [22:08] <Zyrakia> When I try to install Minecraft 1.12.2 it says "Failed to download af_zang.la"
#1179 [22:08] <snypebox> Are you able to help me with my problem, I'm using the latest Minecraft launcher and when I click play it loads as usual but after it is done loading nothing happens
#1180 [22:08] <juless> Im not able to get the game to play past launcher sadly
#1181 [22:09] <snypebox> same
#1182 [22:09] <snypebox> juless and I have the same problem
#1183 [22:09] <snypebox> I also forgot to mention but I've also tried deleting and recreating the profile that I mainly use on the launcher
#1184 [22:10] <Zyrakia> Any version I try to use it just says "Failed to download file. af_za.lang"
#1185 [22:11] <snypebox> Do any of you guys know any other place/places I can seek help
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#1188 [22:22] <juless> any news
#1189 [22:24] <juless> java.io.IOExceptio :Stream Closed Game ended with a bad state (exit code 1)
#1190 [22:24] <juless> that the error in the launcher any Idea what I need to do to fix
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#1194 [22:36] <Notloc> i can't access the email i used to make my account and i forgot my password
#1195 [22:37] * juless [webchat@14-202-56-162.tpgi.com.au] has joined #minecrafthelp
#1196 [22:37] <juless> hello did the java change that you need to run MC
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