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#4 [00:04] <mynamejeff1> It didn't work
#5 [00:05] <mattym> mynamejeff1, What version of OSX/macOS are you on?
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#8 [00:05] <mynamejeff1> 10.13.2
#9 [00:06] <mynamejeff1> just realized I would update software again
#10 [00:06] <mattym> mynamejeff1, In the applications folder, right click the Minecraft app and select Open
#11 [00:07] <mynamejeff1> ok
#12 [00:07] <mynamejeff1> opened up
#13 [00:08] <mattym> mynamejeff1, Working normally?
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#15 [00:16] * zzv [webchat@pool-108-31-219-133.washdc.fios.verizon.net] has joined #minecrafthelp
#16 [00:16] <zzv> Hi I'm running into a seemingly common bug where my minecraft freezes and simply doesn't work, I have the stacktrace but have no ideas into how to fix it.
#17 [00:17] <mattym> ??> zzv paste
#18 [00:17] <Absol> zzv: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#19 [00:17] <mattym> zzv, For the stacktrace log ^
#20 [00:17] <zzv> https://paste.ubuntu.com/26409002/
#21 [00:17] <zzv> there's my entire log
#22 [00:18] <zzv> I've tried reinstalling Java and MC with no luck
#23 [00:18] <mattym> ??> zzv launcher/crash-log
#24 [00:18] <Absol> zzv: We need to see your crash log, which is created after a crash.
#25 [00:18] <Absol> zzv: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#26 [00:19] <zzv> https://paste.ubuntu.com/26409011/
#27 [00:19] <zzv> here's the launcher log
#28 [00:19] <zzv> also, there was no crash, it's not crashing
#29 [00:21] <zzv> https://paste.ubuntu.com/26409013/ here's the other launcher.log text
#30 [00:22] <mattym> zzv, Hmm, thats not showing anything with a known cause.
#31 [00:22] <mattym> ??> zzv win/dxdiag
#32 [00:22] <Absol> zzv: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#33 [00:22] <zzv> I know the problem, there's a stacktrace for it 0.o
#34 [00:23] <zzv> hence the "[01:14:14] [Thread-3/ERROR]: Unable to initialize OpenAL. Probable cause: OpenAL not supported."
#35 [00:23] <mattym> zzv, That wont actually stop the game from starting
#36 [00:24] <zzv> No, it's starting perfectly
#37 [00:24] <zzv> https://gyazo.com/f5d5d105194a89fe4d0cb8c992d5bab1
#38 [00:25] <zzv> that's the issue
#39 [00:25] <mattym> zzv, Did you run with the log open till it actually froze?
#40 [00:26] <zzv> I always run with the log open
#41 [00:26] * mynamejeff1 [webchat@ip72-194-88-203.oc.oc.cox.net] has joined #minecrafthelp
#42 [00:26] <zzv> The weird part is, it runs then 5 seconds in it just freezes, however it doesn't post a crash log or any stacktrace in result.
#43 [00:27] <mattym> zzv, Will it freeze on the main menu after a time, or only once in a world?
#44 [00:27] <zzv> it freezes on the main menu after a time
#45 [00:28] <mynamejeff1> Hey, I'm back after applying the update but it still is stuck on hit3.ogg. Any other ideas?
#46 [00:28] <mattym> mynamejeff1, Nothing changed when opening it from the right click menu?
#47 [00:28] <mattym> ??> zzv tools/hjt
#48 [00:28] <Absol> zzv: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#49 [00:28] <Absol> zzv: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#50 [00:30] <zzv> https://paste.ubuntu.com/26409035/
#51 [00:30] <mattym> zzv, Is your VPN software running at all?
#52 [00:30] <zzv> I don't use or have a VPN
#53 [00:31] <mattym> zzv, You may not use it, but you have one installed.
#54 [00:31] <zzv> oh Cyberghost, never fully uninstalled then, no it never runs, I actually uninstalled it I'm not sure why it's still in my system.
#55 [00:31] <mattym> zzv, Or did, and its left some info behind
#56 [00:31] <zzv> ^
#57 [00:31] <mattym> zzv, Ok try the following
#58 [00:32] <mattym> ??> zzv av/adwcleaner
#59 [00:32] <Absol> zzv: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#60 [00:32] <Absol> zzv: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#61 [00:32] <mattym> zzv, After the restart, try running the game again.
#62 [00:33] <zzv> gotcha, I'll let you know what happens
#63 [00:35] <mynamejeff1> mattym, didn't work
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#65 [00:37] <mattym> mynamejeff1, Ok, you will need to try using the legacy launcher, before doing so, do you know if you have a current version of Java 8 installed?
#66 [00:39] <mynamejeff1> Yes I do and I've verified it
#67 [00:40] <mattym> mynamejeff1, Remove the current Minecraft app from the Applications folder again. Download the legacy Mac version from minecraft.net/download/alternative
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#69 [00:44] <zzv> mattym: seems to have fixed it, ty
#70 [00:44] <mattym> zzv, Np
#71 [00:45] <mattym> zzv, FYI, the other error in the output is related to sound. Do you have audio when playing the game?
#72 [00:45] <zzv> I don't have an audio device, I just use minecraft to test plugins I don't really play it.
#73 [00:46] <mattym> zzv, Ok, yeah that would cause that error. But like I said, shouldn't actually effect the way it runs
#74 [00:47] <zzv> Okay perfect, guess it was just some malicious software I downloaded for wever reason. Probably some weird autoinstall for some software.
#75 [00:47] <zzv> I'll go change my bank account and vital passwords in a couple minutes.
#76 [00:49] <mattym> zzv, ADWCleaner would have given you a list of what it was actually removing.
#77 [00:50] <mattym> zzv, Sometimes its just adware, rarely truly malicious stuff
#78 [00:50] <zzv> I saw what it was removing but who knows what it was tracking, better safe than sorry.
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#80 [00:55] <mynamejeff1> Lets try again with the normal minecraft
#81 [00:55] <mattym> mynamejeff1, Did the other work?
#82 [00:55] <mynamejeff1> It didn't
#83 [00:56] <mattym> mynamejeff1, What issue did it run into?
#84 [00:58] <mynamejeff1> This was the line of error "FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced"
#85 [00:59] <mattym> mynamejeff1, On the legacy launcher, hit the Edit Profile button, and copy what is in the box next to Java Executable to the chat.
#86 [01:02] <mynamejeff1> I couldn't even get far enough into the download to have the option to hit Edit Profile
#87 [01:02] <mattym> mynamejeff1, On the launcher itself, cause the error line you got looked like one the launcher outputs
#88 [01:05] <mynamejeff1> where would i find the Edit Profile then
#89 [01:06] <mattym> mynamejeff1, It doesnt open anyting that looks like this https://i.stack.imgur.com/gcjoz.png
#90 [01:08] <mynamejeff1> No I never got to that screen.
#91 [01:09] <mattym> mynamejeff1, Are you sure you turned off the default Mac firewall? And what Antivirus programs did you previously have if any.
#92 [01:10] <mynamejeff1> Right as I first opened the legacy one it opened up terminal and had a lot of what I believe to be code with the FATAL ERROR being the last big line
#93 [01:10] <mynamejeff1> And yes I am sure but I will double check
#94 [01:12] <mynamejeff1> I can figure this out another time. Thank you so much for helping!
#95 [01:17] * AustinTheGray [webchat@47.149.137.244] has joined #minecrafthelp
#96 [01:19] <AustinTheGray> Hello im having a problem with my minecraft, this appears to be affecting all versions and what is happening is that as soon as i load up the game, it wont respond to my mouse clicks. the console logs say nothing about there being an error either
#97 [01:20] <mattym> ??> AustinTheGray win/reinst
#98 [01:20] <Absol> AustinTheGray: You may need to reinstall the locally installed files that Minecraft puts into place.
#99 [01:20] <Absol> AustinTheGray: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#100 [01:21] <AustinTheGray> yeah i have done that already
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#102 [01:22] <AustinTheGray> still didnt work..
#103 [01:22] <mattym> ??> AustinTheGray tools/hjt
#104 [01:22] <Absol> AustinTheGray: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#105 [01:22] <Absol> AustinTheGray: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#107 [01:24] <AustinTheGray> do i paste here?
#108 [01:26] <AustinTheGray> oh nvm XD i see
#109 [01:27] <AustinTheGray> https://paste.ubuntu.com/26409180/
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#111 [01:28] <mattym> AustinTheGray, Check that you dont have Akamai Netsession installed, if you do remove it.
#112 [01:29] <AustinTheGray> mkay~ i uninstalled it
#113 [01:30] <mattym> AustinTheGray, Restart the PC then try the game again.
#114 [01:31] * Mtchell [webchat@CPE-60-227-165-68.nsw.bigpond.net.au] has joined #minecrafthelp
#115 [01:32] <AustinTheGray> lol its working now and i didnt have to restart~ i'll restart it tomorrow since i have to sleep now though. Thank you~!!
#116 [01:32] <Mtchell> Hey my account was lost when migrating to mojang
#117 [01:32] <mattym> ??> Mtchell account/send-email
#118 [01:32] <Absol> Mtchell: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#119 [01:32] <Absol> Mtchell: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#120 [01:33] <Mtchell> Cant always marks me as spam
#121 [01:33] <mattym> Mtchell, It cant mark a support ticket as spam.
#122 [01:34] <Mtchell> Is there another way to contact
#123 [01:34] <Mtchell> Well i contact them through email
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#125 [01:34] <mattym> Mtchell, They dont have a direct email. Use the link provided
#126 [01:34] <Mtchell> I dont have a Id for when i puchased it and i completely forgot my email to the account
#127 [01:36] <Mtchell> The system thinks this is spam. Fill out the captcha below and try again.
#128 [01:36] <Mtchell> Thats the message that appears when i try send them an email
#129 [01:37] <mattym> Mtchell, Then you didn't enter the captcha
#130 [01:37] <Mtchell> There is no Captcha either
#131 [01:37] <mattym> Mtchell, What browser are you using?
#132 [01:37] <Mtchell> No Captcha pops up
#133 [01:37] <Mtchell> modzilla
#134 [01:37] <Mtchell> try chrome?
#135 [01:37] <mattym> Mtchell, Any adblockers?
#136 [01:37] <Mtchell> Yeah
#137 [01:38] <Mtchell> ill try chrome
#138 [01:38] <mattym> Mtchell, Try with them off
#139 [01:41] <Mtchell> Thanks man that worked! Ive been trying forever to send that but ive been going in circles haha
#140 [01:41] <Mtchell> Thanks for your help :(
#141 [01:41] <Mtchell> :)&
#142 [01:41] <Mtchell> :)*
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#169 [03:38] <joe_> when i click play and error message pops up. It says Failed to download file. af_za.lang
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#172 [03:43] <MrNasse> hello
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#174 [04:13] * Olejowa_ryba [webchat@av125.internetdsl.tpnet.pl] has joined #minecrafthelp
#175 [04:14] <Olejowa_ryba> Hello i can only play minecraft demo but i have purchased minecraft some years ago.
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#177 [04:41] * tomer [webchat@bzq-109-67-107-200.red.bezeqint.net] has joined #minecrafthelp
#178 [04:42] <tomer> i can log in from my phone but i cant log in from my pc what do i need to do?
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#183 [05:33] * nebth3master [webchat@c122-106-219-87.belrs4.nsw.optusnet.com.au] has joined #minecrafthelp
#184 [05:35] <nebth3master> i dont know what email my mc account is associated with. even if i knew, i wouldn't know the password, so i dont know how to migrate my account
#185 [05:37] <nebth3master> help plz
#186 [05:38] <Andrio> ??> nebth3master account/send-email
#187 [05:38] <Absol> nebth3master: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#188 [05:38] <Absol> nebth3master: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#189 [05:40] <nebth3master> how do i get my transaction id?
#190 [05:41] <nebth3master> nvm
#191 [05:41] <nebth3master> bye
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#206 [08:27] <Salanto> Hello, does anybody have an idea why Minecraft stops recognizing any input after a few seconds? I tried multiple different versions and they all stop responding, yet the music keeps playing.
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#208 [08:27] * Absol kicked Motherfucker from #minecrafthelp (Reason: otherfucker :Keep it civilized, you are just a human being)
#209 [08:29] * GiulLP [webchat@x590c6a4f.dyn.telefonica.de] has joined #minecrafthelp
#210 [08:29] <GiulLP> Hrllo
#211 [08:29] <GiulLP> My Name ist jeff
#212 [08:30] <GiulLP> Mainkraft Font woark halp me pls m8
#213 [08:30] <GiulLP> Dont
#214 [08:30] <GiulLP> You sucks
#215 [08:31] <GiulLP> Halle me pls
#216 [08:31] <GiulLP> Eyyyy
#217 [08:31] <GiulLP> I shit
#218 [08:31] <Absol> GiulLP: Please keep it civil
#219 [08:32] <GiulLP> Maincwaft dont Work hallo mein nub
#220 [08:32] <GiulLP> Halo me
#221 [08:33] <GiulLP> @Absol HALP ME NOOB
#222 [08:33] <GiulLP> I like to kill nubs
#223 [08:34] <GiulLP> Nur ich Cant play maincwaft
#224 [08:34] <GiulLP> Fuck you
#225 [08:34] * Absol kicked GiulLP from #minecrafthelp (Reason: iulLP :Keep it civilized, you are just a human being)
#226 [08:42] * Nicoly11 [webchat@201.17.18.77] has joined #minecrafthelp
#227 [08:42] <Nicoly11> Hello!
#228 [08:43] <Nicoly11> Guys?
#229 [08:46] <Nicoly11> ;-;
#230 [08:46] <Nicoly11> I have a problem with minecraft for two months, when I press the game the following message appears: an unexpected problem in the game and in the game has stopped working. we apologize for the inconvenience
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#233 [08:52] * Sanaa [webchat@ip-81-11-229-35.dsl.scarlet.be] has joined #minecrafthelp
#234 [08:52] <Sanaa> Hello?
#235 [08:53] <Sanaa> can sommeon help me pls?
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#240 [09:17] * zoom_0_7 [webchat@51.36.240.207] has joined #minecrafthelp
#241 [09:17] <zoom_0_7> hi
#242 [09:17] <zoom_0_7> heloo
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#245 [09:34] * Flover [webchat@177-105-142-64.life.com.br] has joined #minecrafthelp
#246 [09:35] <Nicoly11> Hellllllllllllllllllloooooooo
#247 [09:35] <Nicoly11> I have a problem with minecraft for two months, when I press the game the following message appears: an unexpected problem in the game and in the game has stopped working. we apologize for the inconvenience
#248 [09:36] <Sarah99> I can't remember my password and if i click on reset password and fill in my email they say that there should be send an email but i never received one. i tried a couple times now
#249 [09:36] <Flover> my minecraft doesnt starts, everytime i click in play it loads like 2 sec than it shows that one download couldnt be saved, what should i dow
#250 [09:43] <Nicoly11> Hello
#251 [09:43] * Sarah99 [webchat@host-6n4hdb.osb2.zeelandnet.nl] has quit. (Ping timeout: 180 seconds)
#252 [09:46] <Flover> come on, minecraft is a hudge big game, how much time am i going to wait to have support?
#253 [09:47] * Testing [webchat@p57A3CCD7.dip0.t-ipconnect.de] has joined #minecrafthelp
#254 [09:55] * Testing [webchat@p57A3CCD7.dip0.t-ipconnect.de] has quit. (Quit: Web client closed)
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#256 [10:40] * Jon [webchat@bell-207-193-160-253.pool.bdhs.org] has joined #minecrafthelp
#257 [10:41] <Jon> Failed to download file. af_za.lang Name: af_za.lang URL: http://resources.download.minecraft.net/86/869624743d7f2551a5c4487fdb7b11b3d46a7a2b Error details: HTTP 403: Forbidden Filename on disk: 9685-90fb-79fb-8e2b Path: C:\Users\jonna\AppData\Local\Temp\9685-90fb-79fb-8e2b Exists: file
#258 [10:45] * bb [webchat@ip9135bf9f.speed.planet.nl] has joined #minecrafthelp
#259 [10:45] <bb> Naam: 1.12.json URL: https://launchermeta.mojang.com/mc/assets/1.12/98c430c16a705f18a58a281b27caabf3ef09d40d/1.12.json Foutgegevens: Attempting to move successful download to C:/Users\huibert\AppData\Roaming\.minecraft\assets\indexes/1.12.json Het proces heeft geen toegang tot het bestand omdat het door een ander proces wordt gebruikt Bestandsnaam op schijf: 05e6-dfdb-af63-3e50 Pad: C:\Users\huibert\AppData\Local\Temp\05e6-dfdb-af63-3e50 Besta
#260 [10:45] <bb> ??
#261 [10:46] <bb> i dont knwo what to do
#262 [10:51] * Heidi [webchat@209.135.220.131] has joined #minecrafthelp
#263 [10:51] <Heidi> hello
#264 [10:52] <Heidi> i'm playing on a public server and someone has set home in my base
#265 [10:52] <Heidi> is it possible to disable tp there or something?
#266 [10:54] <Lord_Ralex> We don't support mods/plugins
#267 [10:54] <Heidi> I don't want to move so what can i do>
#268 [10:54] <Heidi> ?
#269 [10:54] <Heidi> they are basically trap there
#270 [10:55] <Lord_Ralex> Ask whoever made those plugins what to do
#271 [11:03] * osuka [~osuka@2604:a880:0:1010::20:1] has quit. (Quit: ZNC 1.6.1+deb1 - http://znc.in)
#272 [11:03] * osuka [~osuka@2604:a880:0:1010::20:1] has joined #minecrafthelp
#273 [11:07] * osuka [~osuka@2604:a880:0:1010::20:1] has quit. (Client Quit)
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#275 [11:12] * osuka [~osuka@2604:a880:0:1010::20:1] has joined #minecrafthelp
#276 [11:13] * yoonkook [webchat@c-68-52-55-44.hsd1.tn.comcast.net] has joined #minecrafthelp
#277 [11:15] <yoonkook> hello! my friend recently got a Minecraft server from mc pro hosting. but every time I try to join it, it says can connect to server. I've tried getting rid of optifine, restarting my network, and reinstalling Minecraft. what doesn't make sense is that, the server works for all of my other friends when they try to join, but it doesn't work for me. also my Minecraft is not cracked or modded so I don't know the issue.
#278 [11:17] <yoonkook> Can you please help?
#279 [11:18] <yoonkook> ?
#280 [11:19] <yoonkook> hello! my friend recently got a Minecraft server from mc pro hosting. but every time I try to join it, it says can connect to server. I've tried getting rid of optifine, restarting my network, and reinstalling Minecraft. what doesn't make sense is that, the server works for all of my other friends when they try to join, but it doesn't work for me. also my Minecraft is not cracked or modded so I don't know the issue.
#281 [11:20] * Sqiddi [webchat@178-190-160-152.adsl.highway.telekom.at] has joined #minecrafthelp
#282 [11:20] <yoonkook> hello?
#283 [11:21] <yoonkook> hello???
#284 [11:21] <Sqiddi> i changed my name
#285 [11:21] <yoonkook> oh
#286 [11:21] <yoonkook> my bad sorry
#287 [11:21] <Sqiddi> and then i dont come into a server
#288 [11:21] <Sqiddi> can you help me
#289 [11:22] <yoonkook> can someone help me?
#290 [11:22] * yoonkook [webchat@c-68-52-55-44.hsd1.tn.comcast.net] has quit. (Quit: Web client closed)
#291 [11:23] * Sqiddi [webchat@178-190-160-152.adsl.highway.telekom.at] has quit. (Client Quit)
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#293 [11:28] * Bobby_ [webchat@97e076fa.skybroadband.com] has joined #minecrafthelp
#294 [11:29] <Bobby_> Hi, I'm getting "unable to extract native files". What do I have to do?
#295 [11:41] * heyyitzcharlize [webchat@209.213.29.243] has joined #minecrafthelp
#296 [11:41] * bb [webchat@ip9135bf9f.speed.planet.nl] has quit. (Ping timeout: 180 seconds)
#297 [11:42] <heyyitzcharlize> i am trying to load in 1.12.2(latest relsise) and it is saying "Unable to save"
#298 [11:43] * jjm2015 [webchat@i59F5285A.versanet.de] has joined #minecrafthelp
#299 [11:44] <heyyitzcharlize> what could i do to fix my problem?
#300 [11:44] <heyyitzcharlize> OK THANKS FOR THE HELP MINECRATHEELP
#301 [11:45] * Brooke_OMQ_1 [webchat@HSI-KBW-046-005-016-042.hsi8.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#302 [11:45] <jjm2015> Hi my minecraft launcher doesn't start completely
#303 [11:46] * Bobby_ [webchat@97e076fa.skybroadband.com] has quit. (Ping timeout: 180 seconds)
#304 [11:50] * iDeino [webchat@25.79-161-129.customer.lyse.net] has joined #minecrafthelp
#305 [11:52] <iDeino> Hey. I've had a big issue concerning my game. When I press download og play within the launcher, it stops and gives me the error 2203. as well as the unablily to create directory "librarylwjglopenal-20100824.jar" Any help or tips would be appreciated
#306 [12:01] * Brooke_OMQ_1 [webchat@HSI-KBW-046-005-016-042.hsi8.kabel-badenwuerttemberg.de] has quit. (Quit: Web client closed)
#307 [12:04] * kerys [webchat@31.83.208.46.dyn.plus.net] has joined #minecrafthelp
#308 [12:05] <kerys> It says the asset index is corrupt??
#309 [12:05] <kerys> ;-;
#310 [12:06] * kerys [webchat@31.83.208.46.dyn.plus.net] has quit. (Client Quit)
#311 [12:07] * Dark [webchat@net-2-35-249-212.cust.vodafonedsl.it] has joined #minecrafthelp
#312 [12:07] <Dark> help
#313 [12:08] <Dark> @andrio
#314 [12:13] * cristiancurea11 [webchat@home21003.cluj.astral.ro] has joined #minecrafthelp
#315 [12:15] * cristiancurea11 [webchat@home21003.cluj.astral.ro] has quit. (Client Quit)
#316 [12:16] * Felix_ [webchat@104.236.144.248] has joined #minecrafthelp
#317 [12:16] <Felix_> Hello, I've tried reseting my password but once I go in it will not let me log in
#318 [12:17] <jjm2015> Hi my minecraft launcher doesn't start completely
#319 [12:19] * Felix_ [webchat@104.236.144.248] has quit. (Client Quit)
#320 [12:40] * XavierAndriesse [webchat@ip5453fa24.speed.planet.nl] has joined #minecrafthelp
#321 [12:40] <XavierAndriesse> i cant start up my minecraft
#322 [12:42] <XavierAndriesse> fuck all you biches
#323 [12:42] <Absol> XavierAndriesse: Please keep it civil
#324 [12:42] <XavierAndriesse> it dont work
#325 [12:42] <XavierAndriesse> work
#326 [12:42] <XavierAndriesse> work
#327 [12:42] <XavierAndriesse> work
#328 [12:42] <XavierAndriesse> work´
#329 [12:42] <XavierAndriesse> nigga´
#330 [12:42] * Absol kicked XavierAndriesse from #minecrafthelp (Reason: avierAndriesse :Keep it civilized, you are just a human being)
#331 [12:43] <AndrewPH> double nice
#332 [12:43] <mattym> Lovely to wake up to
#333 [12:43] <AndrewPH> literally just connected on my laptop and that's the first thing I saw :)
#334 [12:53] * ky [webchat@c-98-251-179-45.hsd1.tn.comcast.net] has joined #minecrafthelp
#335 [12:54] * ky [webchat@c-98-251-179-45.hsd1.tn.comcast.net] has quit. (Client Quit)
#336 [12:56] * WhytRabyt [webchat@cpe-75-178-64-109.ec.res.rr.com] has joined #minecrafthelp
#337 [12:56] <WhytRabyt> Hello
#338 [12:57] <WhytRabyt> Is anyone around could answer a question for me about adding mods to your game
#339 [12:57] <mattym> ??> WhytRabyt mods
#340 [12:57] <Absol> WhytRabyt: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#341 [12:57] <WhytRabyt> Not about the mod itself
#342 [12:58] * star23 [webchat@192.161.210.237] has quit. (Ping timeout: 180 seconds)
#343 [12:58] * AskeloDT [webchat@89.214.broadband18.iol.cz] has joined #minecrafthelp
#344 [12:59] <AskeloDT> Hello, my Minecraft account was hacked again!
#345 [12:59] <mattym> ??> AskeloDT account/send-email
#346 [12:59] <Absol> AskeloDT: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#347 [12:59] <Absol> AskeloDT: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#348 [12:59] <WhytRabyt> I have a world I have already been playing in and I like to add a resource mod to it. I wondered will the be added to the world I already have or do I need to start a new World for them to be spawned in
#349 [13:00] <mattym> AskeloDT, If you have been hacked multiple times. Make sure you are not using the same passwords on your email, or any other accounts.
#350 [13:00] <AskeloDT> My account email is kusnirondra@gmail.com
#351 [13:00] <mattym> AskeloDT, Dont give it to us, fill out the form
#352 [13:00] <mattym> WhytRabyt, That would depend on the mod, which is why you need to check their support resources for answers.
#353 [13:01] <WhytRabyt> thanks
#354 [13:04] <AskeloDT> Okay I sent it.
#355 [13:05] * stas [webchat@apn-37-249-71-215.dynamic.gprs.plus.pl] has joined #minecrafthelp
#356 [13:05] <AskeloDT> But I am really scared now its the second time this happened
#357 [13:05] <AskeloDT> Once they changed my name to ThatsVeryHot
#358 [13:06] <AskeloDT> Can you do something with it?
#359 [13:06] * mangle [webchat@179.62.240.229] has joined #minecrafthelp
#360 [13:06] <mattym> AskeloDT, You need to wait on their reply.
#361 [13:06] * mangle [webchat@179.62.240.229] has quit. (Client Quit)
#362 [13:07] <AskeloDT> Okay, I hope that they are not going to hack me again..
#363 [13:10] * stas [webchat@apn-37-249-71-215.dynamic.gprs.plus.pl] has quit. (Ping timeout: 180 seconds)
#364 [13:16] * bri [webchat@ool-44c64e7b.dyn.optonline.net] has joined #minecrafthelp
#365 [13:17] <bri> My minecraft is still not working
#366 [13:17] <bri> and its a new day
#367 [13:17] <bri> hello?
#368 [13:17] <bri> mattym?
#369 [13:18] <bri> phroa
#370 [13:18] * bri [webchat@ool-44c64e7b.dyn.optonline.net] has quit. (Client Quit)
#371 [13:20] * Dutchsoccer [webchat@64.196.182.106] has joined #minecrafthelp
#372 [13:21] <Dutchsoccer> has anyone ever experienced issues purchasing Minecoins and getting an error that says "Try that again, Something happened on our end. Waiting a bit might help. The error code is 0x80070490, in case you need it"
#373 [13:23] * isaiahtheg03 [webchat@75-166-220-83.hlrn.qwest.net] has joined #minecrafthelp
#374 [13:23] <isaiahtheg03> it says this when i try to download the new version Unable to save download. twitch-platform-5.16-natives-windows-32.jar
#375 [13:23] <isaiahtheg03> it says this when i try to download the new version Unable to save download. twitch-platform-5.16-natives-windows-32.jar
#376 [13:25] * isaiahtheg03 [webchat@75-166-220-83.hlrn.qwest.net] has left #minecrafthelp
#377 [13:26] * Anton [webchat@80.85.125.78] has joined #minecrafthelp
#378 [13:27] * jw [webchat@94.11.31.139] has joined #minecrafthelp
#379 [13:27] <Anton> Hello, My name is Anton And today when i logged into My Mnecraft account my profile name got changed. And i haven't changed it. My Profile name was Anton_356 a few days ago and now it has changed to DroN1503. Help please...
#380 [13:28] <mattym> ??> Anton account/send-email
#381 [13:28] <Absol> Anton: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#382 [13:28] <Absol> Anton: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#383 [13:28] * vebuee [webchat@94.163.3.252] has joined #minecrafthelp
#384 [13:28] * vebuee [webchat@94.163.3.252] has joined #minecrafthelp
#385 [13:28] * vebuee [webchat@94.163.3.252] has left #minecrafthelp
#386 [13:29] <Anton> But i can't get the Giftcode for mu Mc account fro some reason...
#387 [13:29] <Anton> for*
#388 [13:29] * Helpasap [webchat@176.227.90.26] has joined #minecrafthelp
#389 [13:29] * vefbuee [webchat@94.163.3.252] has joined #minecrafthelp
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#391 [13:30] * vefbuee [webchat@94.163.3.252] has quit. (Client Quit)
#392 [13:30] <mattym> Anton, If you cant get the info, then just wait till you can rename it. Make sure you have changed the password for your account, and the email its connected to.
#393 [13:30] <Anton> ok, thank you
#394 [13:31] <Helpasap> Hello everybody I need help with some problames
#395 [13:33] <Helpasap> I changed my ipad but now I haber to buy minecraft again to play
#396 [13:33] <Helpasap> But I havle already bought it
#397 [13:33] <Helpasap> Ana help
#398 [13:33] <mattym> Helpasap, you need to make sure you are logged into the same App Store account you made the original purchase on.
#399 [13:33] <Helpasap> I am süre
#400 [13:34] <Helpasap> I duble chaked
#401 [13:34] <mattym> Helpasap, Then contact the Apple App Store support.
#402 [13:34] <Helpasap> You think it is AppStore problem
#403 [13:35] <mattym> Helpasap, Yes.
#404 [13:35] <Helpasap> Thanks
#405 [13:36] <Dutchsoccer> So has anyone see the error i posted after purchasing Minecoin?
#406 [13:36] <mattym> Dutchsoccer, For any Minecoin related errors, you need to contact the support section for whatever platform you are on.
#407 [13:37] * Helpasap [webchat@176.227.90.26] has quit. (Quit: Web client closed)
#408 [13:38] * DarkNoddy [~mordi@ti0020a400-1713.bb.online.no] has joined #minecrafthelp
#409 [13:38] <mattym> Dutchsoccer, Or, check to see that you weren't already charged, then try it again. If it continues, contact the support for whatever store platform you are on.
#410 [13:39] * rob_ [webchat@host81-154-240-7.range81-154.btcentralplus.com] has joined #minecrafthelp
#411 [13:40] <Dutchsoccer> ok, thank you mattym
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#413 [14:05] * narutoussumaki [webchat@cable201-233-247-200.epm.net.co] has joined #minecrafthelp
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#415 [14:17] * Dan [webchat@ool-2f12c7f2.dyn.optonline.net] has joined #minecrafthelp
#416 [14:17] * BlasetVT [webchat@99.red-79-147-157.dynamicip.rima-tde.net] has joined #minecrafthelp
#417 [14:18] <BlasetVT> Hi! I get the Pixel not accelerated error, What should I do to uninstall unavailable drivers and install new one? I recently installed windows 10... : https://paste.ubuntu.com/26412635/
#418 [14:19] <mattym> BlasetVT, One moment.
#419 [14:20] <Dan> I can only click on Single player or multiplayer then i can't interact with the in game menu at all. (i can still maximize and minimize)
#420 [14:21] <mattym> ??> Dan win/reinst
#421 [14:21] <Absol> Dan: You may need to reinstall the locally installed files that Minecraft puts into place.
#422 [14:21] <Absol> Dan: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#423 [14:21] <mattym> BlasetVT, Try unplugging the USB display adapter then seeing if it works.
#424 [14:23] * josue1214 [webchat@186.213.35.153] has joined #minecrafthelp
#425 [14:24] <josue1214> eu queria comprar uma conta de minecraft original mais nao esta dando certo
#426 [14:24] <mattym> ??> josue1214 lang/pt
#427 [14:24] <Absol> josue1214: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#428 [14:25] <josue1214> ok
#429 [14:25] <josue1214> I wanted to buy an original minecraft account but it's not working
#430 [14:26] <mattym> josue1214, What happens when you try?
#431 [14:27] <josue1214> I put the data of the card and there it appears that the information of the card is wrong
#432 [14:28] <mattym> josue1214, Are you using a regular credit card, a debit card, or something else?
#433 [14:28] <Dan> do i deleted everything except for saves and ran minecraft now i can't even click on single or multiplayer
#434 [14:28] <mattym> ??> Dan tools/hjt
#435 [14:28] <Absol> Dan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#436 [14:28] <Absol> Dan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#437 [14:28] <josue1214> yes
#438 [14:29] <mattym> josue1214, Its not a yes or no questions.
#439 [14:31] <josue1214> I use credit cards.
#440 [14:31] <Dan> https://paste.ubuntu.com/26412698/
#441 [14:31] <mattym> josue1214, Call the card provider, and make sure its set to allow international transactions.
#442 [14:31] * tommycraftlive [webchat@152-155-245-190.fibertel.com.ar] has joined #minecrafthelp
#443 [14:31] <mattym> ??> Dan av/adwcleaner
#444 [14:31] <Absol> Dan: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#445 [14:31] <Absol> Dan: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#446 [14:32] <mattym> Dan, After doing the instructions Absol wrote, check the game again.
#447 [14:33] <tommycraftlive> tengo un problema cuando quiero iniciar el minecraft se me crasea y me dise que ahy un problema de aceleracion de pixeles
#448 [14:33] <mattym> ??> tommycraftlive lang/es
#449 [14:33] <Absol> tommycraftlive: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#450 [14:33] <josue1214> if I buy by paypal first I have to put money takes how many days to get the money by paypal ??
#451 [14:34] <mattym> josue1214, No idea.
#452 [14:34] <tommycraftlive> I have a problem when I want to start the minecraft I cracked and I designed that ahy problem pixel acceleration
#453 [14:34] <josue1214> Is it safe by paypal ??
#454 [14:34] <mattym> ??> tommycraftlive win/dxdiag
#455 [14:34] <Absol> tommycraftlive: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#456 [14:34] <mattym> josue1214, Yes
#457 [14:35] * Sonicwave [~Sonicwave@dhcp-v039-091.mobile.uci.edu] has joined #minecrafthelp
#458 [14:36] * tommycraftlive [webchat@152-155-245-190.fibertel.com.ar] has quit. (Client Quit)
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#460 [14:36] <josue1214> Ok, I thought the site was under maintenance
#461 [14:37] <josue1214> because I tried two cards and it did not work
#462 [14:40] <josue1214> Thanks for the help I'm going to try to buy by paypal if it does not work I'll come bye here
#463 [14:40] <mattym> josue1214, We cant help any further with purchase issues.
#464 [14:42] * Dan [webchat@ool-2f12c7f2.dyn.optonline.net] has joined #minecrafthelp
#465 [14:42] <Dan> thanks everything works now!
#466 [14:50] * bossie100 [webchat@ip-217-103-17-3.ip.prioritytelecom.net] has joined #minecrafthelp
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#472 [14:57] <Rin> Is it possible for an account to be deleted? And if so what would be the reasons of doing so?
#473 [14:58] <Lord_Ralex> Possible? Yes: https://help.mojang.com/customer/en/portal/articles/1110103-deleting-an-account
#474 [15:01] * Rin [webchat@cpc121814-wals13-2-0-cust900.16-1.cable.virginm.net] has quit. (Ping timeout: 180 seconds)
#475 [15:04] * kirktobridge [webchat@cpe-75-181-129-133.carolina.res.rr.com] has joined #minecrafthelp
#476 [15:04] <kirktobridge> Hi, I have an NVIDIA 960M gpu but my game is running at ~15fps. How do I fix this?
#477 [15:05] <mattym> kirktobridge, Do you have Geforce Experience installed?
#478 [15:05] <kirktobridge> I do
#479 [15:05] <mattym> kirktobridge, Open, it go to the settings part (gear icon), then into the game tab, either turn off or set Battery boost all the way to the right.
#480 [15:05] <kirktobridge> I have geforce exp and the nvidia control panel installed
#481 [15:06] <mattym> kirktobridge, See if that changes anything.
#482 [15:06] <kirktobridge> Alrighty
#483 [15:07] <kirktobridge> Might take a second- needs to update. I'll keep you posted
#484 [15:08] * jacob [webchat@5ec0d2ea.skybroadband.com] has joined #minecrafthelp
#485 [15:08] <jacob> hi
#486 [15:09] * jacob [webchat@5ec0d2ea.skybroadband.com] has quit. (Client Quit)
#487 [15:09] <kirktobridge> Okay, I've turned off battery boost, about to launch my game
#488 [15:10] <kirktobridge> Perfect!! I'm running ~235fps now.
#489 [15:10] <kirktobridge> Thank you so much mattym
#490 [15:11] <kirktobridge> appreciate it
#491 [15:11] <kirktobridge> have a good day friend!
#492 [15:11] <mattym> NP
#493 [15:14] * carljohnson12 [webchat@172.77.249.186] has joined #minecrafthelp
#494 [15:15] <carljohnson12> Hi
#495 [15:15] <carljohnson12> Im having issues logging in. I tried to wait an hour and reset my password but that didnt work
#496 [15:15] * josue1214 [webchat@186.213.35.153] has quit. (Quit: Web client closed)
#497 [15:15] <mattym> carljohnson12, What happens when you try to log in?
#498 [15:16] <carljohnson12> it says invalid username or password
#499 [15:16] <mattym> carljohnson12, Are you able to complete the new password setup?
#500 [15:16] <carljohnson12> yes
#501 [15:16] <mattym> carljohnson12, Are you using a VPN of any sort?
#502 [15:16] <carljohnson12> no
#503 [15:16] <mattym> carljohnson12, On a public or shared network?
#504 [15:17] <carljohnson12> no
#505 [15:18] <mattym> carljohnson12, Make sure you wait a full hour with no log in attempts or password changes. After its been a full hour. Set a new password and try again.
#506 [15:18] <carljohnson12> Alright
#507 [15:18] <carljohnson12> i'll try waiting again and see if it works
#508 [15:18] <carljohnson12> i'll try waiting again and see if it works
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#510 [15:22] * Goldsparks [webchat@41.136.239.64] has joined #minecrafthelp
#511 [15:22] <Goldsparks> I cant login
#512 [15:22] <Goldsparks> To Minecraft launcher or website
#513 [15:22] <Goldsparks> its the right login details for sure
#514 [15:23] * Sm11ley [webchat@104.221.96.194] has joined #minecrafthelp
#515 [15:23] <mattym> Goldsparks, What happens when you try?
#516 [15:23] <Goldsparks> OOPS! × An error prevented your request from being processed. Please try again.
#517 [15:23] <Goldsparks> thats on minecraft.net
#518 [15:23] <Goldsparks> Login failed. Invalid username or password. (Forgot your password?)
#519 [15:23] <mattym> ??> Goldsparks tools/hjt
#520 [15:23] <Absol> Goldsparks: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#521 [15:23] <Absol> Goldsparks: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#522 [15:23] <Goldsparks> Thats on minecraft launcher
#523 [15:23] <Sm11ley> Hello, i cant login to mojang but i can login on minecraft launcher
#524 [15:24] * Sm11ley [webchat@104.221.96.194] has quit. (Client Quit)
#525 [15:25] <Goldsparks> https://paste.ubuntu.com/26412892/
#526 [15:25] <Goldsparks> There
#527 [15:25] <mattym> ??> Goldsparks info/mcleaks
#528 [15:25] <Absol> Goldsparks: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#529 [15:25] <Absol> Goldsparks: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#530 [15:25] <Goldsparks> How do I do this
#531 [15:26] <mattym> ??> Goldsparks win/hosts/edit
#532 [15:26] <Absol> Goldsparks: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#533 [15:26] <Absol> Goldsparks: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#534 [15:27] <Goldsparks> yes now what
#535 [15:27] <Goldsparks> 94.23.155.247 authserver.mojang.com 94.23.155.247 sessionserver.mojang.com
#536 [15:27] <mattym> Goldsparks, Read the instructions you were already given
#537 [15:28] <Goldsparks> ty it is fixed
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#550 [15:48] <SheriffOfSpace> ok, so i left minecraft running for a bit and when i came back i couldnt click anything on the menu, i restarted my game a few times in different versions but nothoing changed, but the background scrolls and and the splash text pulses
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#559 [16:10] <BlasetVT> it didn't work @mattym ...
#560 [16:10] <mattym> BlasetVT, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#561 [16:11] * chaosluce [webchat@68.200.208.90] has joined #minecrafthelp
#562 [16:12] <chaosluce> I think my minecraft account was hacked, I can't get into it and it's like someone else keeps changing the password
#563 [16:12] <mattym> chaosluce, What happens when you try to log in?
#564 [16:14] <BlasetVT> @mattym what to do after downgrading to windows 7?
#565 [16:14] <mattym> BlasetVT, Reinstall the proper drivers and it should work.
#566 [16:15] <chaosluce> Invalid credentials. Invalid username or password, no matter what I do I can't seem to fix it
#567 [16:15] <mattym> chaosluce, Are you able to go through the process of setting a new password?
#568 [16:16] <chaosluce> Yes, but after I change it, It gets changed when I didn't change it
#569 [16:16] <mattym> ??> chaosluce login/throttle
#570 [16:16] <Absol> chaosluce: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#571 [16:16] <Absol> chaosluce: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#572 [16:17] <BlasetVT> mattym, in windows 10 or downgraded?
#573 [16:17] <mattym> BlasetVT, In Windows 7
#574 [16:18] <BlasetVT> and how do I know what drivers I have to install?
#575 [16:18] <mattym> BlasetVT, You will need to install Windows 7 first.
#576 [16:18] * Nick [webchat@host-64-234-21-41.nctv.com] has joined #minecrafthelp
#577 [16:19] * Nick is now known as Guest23126
#578 [16:19] <BlasetVT> will I lose everything?
#579 [16:19] <mattym> BlasetVT, If you dont back it up, yes.
#580 [16:19] <BlasetVT> oh god
#581 [16:20] <BlasetVT> the other way is purchasing another graphic hardware... how to?
#582 [16:21] <Guest23126> I have a mojang account (not-migrated) that was bought for me by an internet friend. This account was bought during the beta, so almost a decade ago. I don't know the email used to make this account, or have any of the payment info. Any automated processes i've tried have denied me. Is there anything I can do to get this back? Should I be calling Mojang?
#583 [16:21] <mattym> BlasetVT, You would need to ask at a store that sells them, to make sure it will work with your system.
#584 [16:22] <mattym> ??> Guest23126 account/send-email
#585 [16:22] <Absol> Guest23126: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#586 [16:22] <Absol> Guest23126: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#587 [16:24] <BlasetVT> thank you so much mattym, even though i'll fuck up and won't play minecraft hahahah
#588 [16:24] <Absol> BlasetVT: Please keep it civil
#589 [16:25] <Guest23126> I dont have the transaction id, and I had no part of the transaction. Would it still allow me to find the id?
#590 [16:25] <mattym> Guest23126, No, as far as Mojang would be concerned, the person that bought it is the owner, and the only person they will work with.
#591 [16:26] * OralndoM3 [webchat@c-174-56-117-226.hsd1.nm.comcast.net] has joined #minecrafthelp
#592 [16:26] <BlasetVT> what do you mean with keeping i tcivil?
#593 [16:26] <BlasetVT> what do you mean with keeping i tcivil?
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#595 [16:27] * MongeKaren [webchat@104-5-32-141.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#596 [16:27] <MongeKaren> I can log into the website, but my application on the computer won't let me login
#597 [16:28] <MongeKaren> with any account...
#598 [16:28] <mattym> MongeKaren, What happens when you try.
#599 [16:28] <MongeKaren> Login failed. Invalid username or password.
#600 [16:28] <MongeKaren> but the mojang website login works fine
#601 [16:28] <MongeKaren> I have tried with both my email addrss and my user name
#602 [16:28] <mattym> MongeKaren, With the same information, from the same computer?
#603 [16:29] <MongeKaren> yes
#604 [16:29] <mattym> ??> MongeKaren tools/hjt
#605 [16:29] <Absol> MongeKaren: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#606 [16:29] <Absol> MongeKaren: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#607 [16:30] <MongeKaren> not comfortable downloading
#608 [16:30] <MongeKaren> how do I completely uninstall the application
#609 [16:30] <MongeKaren> then I will reinstall and start over
#610 [16:30] <mattym> MongeKaren, That wont help
#611 [16:33] * Rebel-Cat [webchat@CPE-60-224-49-239.wzlh1.lon.bigpond.net.au] has joined #minecrafthelp
#612 [16:34] <Rebel-Cat> Minecraft account is gone
#613 [16:34] * Rebel-Cat [webchat@CPE-60-224-49-239.wzlh1.lon.bigpond.net.au] has quit. (Client Quit)
#614 [16:35] * Dan [webchat@ool-2f12c7f2.dyn.optonline.net] has quit. (Quit: Web client closed)
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#616 [16:42] * RickCoyote [webchat@186.77.198.212] has joined #minecrafthelp
#617 [16:42] <RickCoyote> español?
#618 [16:42] <RickCoyote> porfavor
#619 [16:42] <RickCoyote> mire tengo un problema
#620 [16:43] <RickCoyote> hi
#621 [16:44] <RickCoyote> mire hijo de puta conteste sin le parto el puto culo de mierda
#622 [16:44] <RickCoyote> mire hijo de perra!
#623 [16:44] <RickCoyote> puta madreeeeeeeeeeeeeeeeeeee
#624 [16:44] <RickCoyote> contesteeeeeeeeeeeeeee
#625 [16:44] <RickCoyote> la concha de la lora ntch de mierda
#626 [16:44] <RickCoyote> putas ratas sarnosas
#627 [16:44] * Lord_Ralex kicked RickCoyote from #minecrafthelp (Reason: ickCoyote :Here is the lovely door)
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#634 [17:38] * nick is now known as Guest35276
#635 [17:40] <Guest35276> Whenever I launch minecraft 1.12.2 it opens up and says (Not Responding) to the right of 1.12.2
#636 [17:41] <Guest35276> help
#637 [17:41] <Guest35276> someone
#638 [17:41] <Guest35276> please
#639 [17:41] <Guest35276> help
#640 [17:42] <Guest35276> hello
#641 [17:43] <Guest35276> anyone
#642 [17:43] <Guest35276> please help
#643 [17:43] * Jack [webchat@99-26-140-43.lightspeed.milwwi.sbcglobal.net] has joined #minecrafthelp
#644 [17:43] <Guest35276> help me
#645 [17:43] * Jack is now known as Guest64029
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#647 [17:44] * Guest64029 [webchat@99-26-140-43.lightspeed.milwwi.sbcglobal.net] has left #minecrafthelp
#648 [17:44] <Guest35276> HELP
#649 [17:44] <Guest35276> GELP
#650 [17:44] <Guest35276> w
#651 [17:44] <Guest35276> ad
#652 [17:44] <Guest35276> aw
#653 [17:44] * Absol kicked Guest35276 from #minecrafthelp (Reason: uest35276 :Stop spamming)
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#656 [17:56] <Chuck> I have bought coins for a mash up world but the coins are not loaded for me to use. The payment has gone through, i have a receipt but no coins. Pls help.
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#658 [18:15] * jack [webchat@c-71-224-152-30.hsd1.pa.comcast.net] has joined #minecrafthelp
#659 [18:15] <jack> hi
#660 [18:15] <jack> so minecraft is super laggy on my laptop
#661 [18:16] <jack> to the point where it's unplayable
#662 [18:16] * jack is now known as Guest4455
#663 [18:16] <Guest4455> why did it just change my name
#664 [18:16] <Guest4455> wtf
#665 [18:16] <Guest4455> wtf
#666 [18:16] * Guest4455 [webchat@c-71-224-152-30.hsd1.pa.comcast.net] has left #minecrafthelp
#667 [18:17] * jack [webchat@c-71-224-152-30.hsd1.pa.comcast.net] has joined #minecrafthelp
#668 [18:17] <jack> i'm jack
#669 [18:17] <jack> jack
#670 [18:17] <jack> is this going to let me keep my nickname now
#671 [18:17] <jack> let's hope
#672 [18:17] * jack is now known as Guest50628
#673 [18:17] <Guest50628> what the actual fuck
#674 [18:17] <Absol> Guest50628: Please keep it civil
#675 [18:18] <Guest50628> okay whatever
#676 [18:18] <Guest50628> i still need help
#677 [18:18] <Guest50628> my computer is too laggy to run minecraft and i'm not sure why
#678 [18:18] <Guest50628> i have my system information
#679 [18:19] <Guest50628> anyone?
#680 [18:19] <Guest50628> ok cool
#681 [18:19] <Guest50628> bye
#682 [18:21] <AndrewPH> gg waiting a total of 3 minutes for a response from volunteers
#683 [18:21] * e_l1997 [~quassel@37.250.59.194.bredband.tre.se] has quit. (Remote host closed the connection)
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#685 [18:25] * Spiracle [webchat@2.220.136.126] has joined #minecrafthelp
#686 [18:25] <Spiracle> Help please!
#687 [18:26] <Spiracle> I want to change my name but the name now available says its taken/unavailable on NameMC
#688 [18:26] <Spiracle> ?
#689 [18:33] * seegrim [webchat@cpe-76-184-70-171.tx.res.rr.com] has joined #minecrafthelp
#690 [18:33] <Spiracle> Anyone here???
#691 [18:35] * sneezing_panda [~panda@2605:a000:c705:3800:1cd4:d2db:2c12:e5b3] has joined #minecrafthelp
#692 [18:35] <seegrim> hey im having trouble updating to the latest version of mc keep getting this error Unable to save download. af_za.lang I do not have any of the programs installed that are mentioned in delf help
#693 [18:40] <Spiracle> I'm trying to change my IGN on Mojang.net and i can't because the clearly not offensive/abusive whatso ever name is blocked?
#694 [18:49] * seegrim [webchat@cpe-76-184-70-171.tx.res.rr.com] has quit. (Ping timeout: 180 seconds)
#695 [18:49] <Spiracle> I'm trying to change my IGN on Mojang.net and i can't because the clearly not offensive/abusive whatso ever name is blocked?
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#701 [19:07] <doctor_tiger> IF someone hacked my account, changed the name (not the password) and I recovered it is there anyway to have it switched back
#702 [19:17] * Guest23126 [webchat@host-64-234-21-41.nctv.com] has quit. (Quit: Web client closed)
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#704 [19:28] <FLokenz> Hello, my Minecraft Launcher keeps crashing the moment I open it. Im on Mac OSX Version 10.8.5 Mountain Lion. I get the pop up of "Minecraft Launcher quit unexpectedly" I have tried re-installing multiple times
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#708 [19:39] <Xman2403> does anyone know how to fix a frozen minecraft as soon as you hit single player
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#713 [19:42] <staticbite> I'm getting an openGL error when trying to start minecraft. game crashes
#714 [19:43] <staticbite> why is my game crashing?
#715 [19:45] * sydneymoose [webchat@ool-457a0027.dyn.optonline.net] has joined #minecrafthelp
#716 [19:46] <sydneymoose> everytime I try to run Minecraft it says native launcher unable to update please help
#717 [19:46] * GV [~ident@c-98-209-31-12.hsd1.mi.comcast.net] has joined #minecrafthelp
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#719 [19:46] <sydneymoose> unable to update native launcher???????
#720 [19:47] <staticbite> hello?
#721 [19:48] <staticbite> is anyone here?
#722 [19:50] <sydneymoose> yes
#723 [19:51] <sydneymoose> please
#724 [19:51] <sydneymoose> I need help
#725 [19:51] <sydneymoose> someone
#726 [19:51] <sydneymoose> help me
#727 [19:52] <sydneymoose> u guys r fake as fuck help me what the fuck
#728 [19:52] <Absol> sydneymoose: Please keep it civil
#729 [19:54] <sydneymoose> how am I supposed to be civil
#730 [19:55] <sydneymoose> my Minecraft is broken
#731 [19:55] <sydneymoose> help
#732 [19:55] <sydneymoose> help meeee
#733 [19:55] <sydneymoose> help
#734 [20:03] <AndrewPH> All of the helpers here are volunteers
#735 [20:03] <AndrewPH> Being rude won't expedite anything but your removal
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#740 [20:35] * xReliable [webchat@CPEf0f249053bd3-CMf0f249053bd0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#741 [20:36] <xReliable> I'm Not getting the Emails to Change my account Password.
#742 [20:36] * MinePandaYT [webchat@rrcs-98-100-112-210.central.biz.rr.com] has joined #minecrafthelp
#743 [20:36] <xReliable> Hello!
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#745 [20:37] <MinePandaYT> so my minecraft wont go online and i dont have bytefence
#746 [20:37] <xReliable> :
#747 [20:37] <MinePandaYT> so?
#748 [20:37] <xReliable> I'm not the administrater here :P
#749 [20:38] <MinePandaYT> lel
#750 [20:38] <xReliable> lmfao
#751 [20:38] <MinePandaYT> whers anyone who can fix dis?
#752 [20:38] <xReliable> Idk whats up with them
#753 [20:38] <MinePandaYT> okek
#754 [20:38] * friendlyBum [webchat@146.135.38.144] has joined #minecrafthelp
#755 [20:38] <xReliable> Another friend :P
#756 [20:39] <friendlyBum> my minecraft keeps saying not responding
#757 [20:39] <MinePandaYT> i try playing without mods and its still ofline
#758 [20:39] <xReliable> memes
#759 [20:39] <friendlyBum> any help
#760 [20:40] <MinePandaYT> non of us is admin
#761 [20:40] <xReliable> I'm not even an administrater lol
#762 [20:40] <MinePandaYT> i, not lel
#763 [20:40] <xReliable> we've been chilling here and No help Came
#764 [20:40] <MinePandaYT> yup
#765 [20:40] <MinePandaYT> do anyone play sky factory 3?
#766 [20:41] <xReliable> On Minecraft?
#767 [20:41] <xReliable> I mean i could
#768 [20:41] <Andrio> MinePandaYT, what happens when you try?
#769 [20:41] <xReliable> IF I ACTUALLY WAS ABLE TO GET MY ACCOUNT BACK LOL
#770 [20:41] <Andrio> xReliable, did you check your spam folder?
#771 [20:41] <xReliable> oh
#772 [20:41] <xReliable> sorry for yelling :P
#773 [20:41] <xReliable> Yes i have
#774 [20:41] <MinePandaYT> andrio i open it and it say "play offline"
#775 [20:42] <MinePandaYT> i even unistalled and reinstalled it
#776 [20:42] <Andrio> ??> xReliable account/email-missing
#777 [20:42] <Absol> xReliable: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#778 [20:42] <Absol> xReliable: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#779 [20:42] <Andrio> ??> MinePandaYT tools/HJT
#780 [20:42] <Absol> MinePandaYT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#781 [20:42] <Absol> MinePandaYT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#782 [20:42] <MinePandaYT> sourceforge is nice
#783 [20:44] <Andrio> Is it?
#784 [20:44] * xReliable [webchat@CPEf0f249053bd3-CMf0f249053bd0.cpe.net.cable.rogers.com] has quit. (Quit: Web client closed)
#785 [20:44] <MinePandaYT> there u go Andrio https://paste.ubuntu.com/26414232/
#786 [20:45] <MinePandaYT> yes it is
#787 [20:45] <MinePandaYT> i like sourceforge cause it easier to download stoff
#788 [20:46] <Andrio> MinePandaYT, there are traces of adware there that might be interfering with your Internet connection.
#789 [20:46] <Andrio> ??> MinePandaYT AV/MalwareBytes
#790 [20:46] <Absol> MinePandaYT: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#791 [20:46] <Absol> MinePandaYT: Download it here: http://www.malwarebytes.org/
#792 [20:46] <MinePandaYT> kek?
#793 [20:46] <Andrio> kek?
#794 [20:46] <MinePandaYT> so i just get it?
#795 [20:47] <Andrio> MinePandaYT, on your PC there are traces of adware.
#796 [20:47] <MinePandaYT> o yea\
#797 [20:47] <MinePandaYT> them adds r killing me
#798 [20:47] <Andrio> mm...
#799 [20:47] <MinePandaYT> im gud with pc and stoff
#800 [20:48] <MinePandaYT> im gud with file stoff
#801 [20:48] <MinePandaYT> i might have to go to the modded one to
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#806 [21:01] <ParentWithAngryKid> Son wanted to play Minecraft. He's using the spare computer with Windows 10. He played the trial. For Christmas, paid the money and activated Minecraft. He bought a book on Minecraft. He talks about it with his friends. They talk about mods and he can't do that. Investigate. It seems like they use the PC Java version. The book has screenshots and information from that version. Windows 10 version is offered for free when you buy the JAVA
#807 [21:02] <ParentWithAngryKid> Windows 10 version is free with JAVA version purchase. Is customer support going to give me a link to the JAVA version. (It looks like I made a big mistake by buying the Windows 10 version first...
#808 [21:04] * gyro_ [webchat@c-73-190-112-85.hsd1.or.comcast.net] has joined #minecrafthelp
#809 [21:05] <gyro_> hello, My minecraft launcher is glitched so that whenever i launch it the mojang window pops up but then immediatly crashes
#810 [21:06] <Andrio> ParentWithAngryKid, can either of you buy the Java Edition?
#811 [21:06] <Andrio> ??> gyro_ launcher/crash-log
#812 [21:06] <Absol> gyro_: We need to see your crash log, which is created after a crash.
#813 [21:07] <Absol> gyro_: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recently dated text file and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#814 [21:08] <ParentWithAngryKid> Andrio, already paid for Windows 10 version. Do I have to pay again for JAVA version? That makes no sense.
#815 [21:09] <ParentWithAngryKid> I now know it's offered for free if you buy the JAVA version first.
#816 [21:09] <ParentWithAngryKid> Originally had problems paying with credit card because of the country I'm in, from some weird reason.
#817 [21:10] <ParentWithAngryKid> Trying here for information because Mojang support is backed up 11 days.
#818 [21:11] <Andrio> ParentWithAngryKid, you can call your bank about credit card issues.
#819 [21:11] <Andrio> ParentWithAngryKid, you will have to buy the Java edition separately. You might be able to get help from Xbox support at https://support.xbox.com/en-AU/contact-us
#820 [21:12] <ParentWithAngryKid> Mojang won't be able to help me?
#821 [21:12] <Andrio> Or https://support.xbox.com/ja-JP/contact-us
#822 [21:12] <Andrio> You didn't buy it from Mojang, so they won't
#823 [21:13] <ParentWithAngryKid> Confusing. Too confusing. Kid wants Minecraft, I activate. Then I find out there a different version. Purchase JAVA version, get Windows 10 version for free, but NOT the other way around?
#824 [21:13] <AndrewPH> right
#825 [21:14] <ParentWithAngryKid> Sucks. Sucks. Sucks. Thanks.\
#826 [21:14] <Andrio> ParentWithAngryKid, contact Xbox support
#827 [21:14] <Andrio> see if they can help.
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#831 [21:22] <MinePandaYT> im installing malwarebytes now
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#833 [21:28] * SomeGuy [webchat@c-107-4-171-161.hsd1.mn.comcast.net] has joined #minecrafthelp
#834 [21:28] <SomeGuy> Does anyone know if I can play Minecraft on 2 screens with 2 people?
#835 [21:29] <Andrio> SomeGuy, if you have two computers, sure.
#836 [21:29] <Andrio> If you have one computer, I believe there are mods for that.
#837 [21:30] <SomeGuy> Can you tell me the name of one of said mods?
#838 [21:30] <SomeGuy> Because a second PC is not in my budget RN
#839 [21:30] <Andrio> http://www.minecraftforum.net/forums/mapping-and-modding-java-edition/minecraft-mods/1283271-joypad-mod-usb-controller-split-screen-over-350k
#840 [21:34] <SomeGuy> Wow, where was that 2 years ago?
#841 [21:34] <SomeGuy> Thanks
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#843 [21:35] <Andrio> It was there 2 years ago.
#844 [21:35] <Andrio> May 8, 2012
#845 [21:35] <AndrewPH> may 7th on the west coast, according to the forum post time
#846 [21:36] <Andrio> May 7, 2012 ± 1 day
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#850 [21:41] <MinePandaYT> im bak
#851 [21:41] <MinePandaYT> @Andrio its still offline
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#853 [21:45] <MinePandaYT> my minecraft is offline ;(
#854 [21:46] * AxelTime259 [webchat@cpe-173-172-18-190.tx.res.rr.com] has joined #minecrafthelp
#855 [21:47] <AxelTime259> For some reason when I try to enter into minecraft it's telling me that i'm unable to save download
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#857 [22:19] * billytop7 [webchat@pool-108-4-104-153.rcmdva.fios.verizon.net] has joined #minecrafthelp
#858 [22:19] <billytop7> cant access to my account anymore
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#860 [22:23] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has quit. (Quit: cyphase.com)
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#862 [22:37] * caidendills [webchat@nc-71-52-231-92.dhcp.embarqhsd.net] has joined #minecrafthelp
#863 [22:38] <caidendills> Pixel format not accelerated
#864 [22:39] <caidendills> but all drivers are up to date
#865 [22:39] <mattym> ??> caidendills win/dxdiag
#866 [22:39] <Absol> caidendills: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#867 [22:39] <caidendills> already
#868 [22:40] <caidendills> it says all drivers are up to date
#869 [22:40] <mattym> caidendills, It doesn't say anything like that. Get the report.
#870 [22:41] <caidendills> got it
#871 [22:43] <caidendills> Time of this report: 1/18/2018, 23:26:35 Machine name: DESKTOP-78VU39J Machine Id: {C1DC9B8F-6496-4475-B6CF-FEFB9409DA05} Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 780 B
#872 [22:43] <mattym> caidendills, Follow all the instructions
#873 [22:44] * Ethanlife_Gaming [webchat@63-155-69-32.chyn.qwest.net] has joined #minecrafthelp
#874 [22:44] <caidendills> DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer. Input Tab: No problems found.
#875 [22:44] <mattym> caidendills, Do all the instructions, actually read them all.
#876 [22:45] <Ethanlife_Gaming> Im launching 1.7.10 and it boots up to the main menu but then i can not click anything
#877 [22:45] <mattym> Ethanlife_Gaming, What happens in the current version of the game?
#878 [22:45] <Ethanlife_Gaming> same thing
#879 [22:45] <mattym> ??> Ethanlife_Gaming av/adwcleaner
#880 [22:45] <Absol> Ethanlife_Gaming: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#881 [22:45] <Absol> Ethanlife_Gaming: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#882 [22:45] <caidendills> i got the report but its not showing anything
#883 [22:46] <mattym> Ethanlife_Gaming, After doing the instructions Absol wrote, try running it again.
#884 [22:46] <mattym> caidendills, Thats cause you are not following half of the instructions.
#885 [22:47] <Ethanlife_Gaming> can i use a diffrent thing for that like Trend Micro
#886 [22:47] <mattym> Ethanlife_Gaming, ADWCleaner is better at removing the things we know to cause issues.
#887 [22:47] <Ethanlife_Gaming> ok thanks ima do that
#888 [22:49] <caidendills> https://paste.ubuntu.com/26414603/
#889 [22:49] <mattym> caidendills, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#890 [22:50] <caidendills> it worked fine on my windows 10 hp laptop
#891 [22:50] <caidendills> but i just got i desk top
#892 [22:50] <caidendills> a desk top
#893 [22:50] <mattym> caidendills, That has nothing to do with it. This computer doesn't work with Windows 10
#894 [22:51] <caidendills> is there anything i can install to fix it
#895 [22:51] <mattym> caidendills, Windows 7, or a compatible graphics card.
#896 [22:54] <caidendills> my son just got this computer for christmas and minecraft is about the only game he likes to play if you have any ideas i would be greatfull
#897 [22:54] <mattym> caidendills, Again, install Windows 7, or a compatible graphics card.
#898 [22:55] * Ethanlife_Gaming [webchat@63-155-69-32.chyn.qwest.net] has quit. (Ping timeout: 180 seconds)
#899 [22:55] <caidendills> the cord that runs from the tower to the montor
#900 [22:56] <mattym> caidendills, It would be additional hardware. You would need to make sure your computer can physically support it.
#901 [22:58] * Ethanlife_Gaming [webchat@63-155-69-32.chyn.qwest.net] has joined #minecrafthelp
#902 [22:58] <Ethanlife_Gaming> thanks so much :D it works
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#904 [23:02] <Ethanlife_Gaming> erm now i cant join server here is my output log=https://pastebin.com/C07qQRZR
#905 [23:03] * Megapup10 [webchat@d23-16-232-182.bchsia.telus.net] has joined #minecrafthelp
#906 [23:03] <mattym> ??> Ethanlife_Gaming win/reinst
#907 [23:03] <Absol> Ethanlife_Gaming: You may need to reinstall the locally installed files that Minecraft puts into place.
#908 [23:03] <Absol> Ethanlife_Gaming: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#909 [23:06] * Jeff [webchat@cpe-76-171-202-250.socal.res.rr.com] has joined #minecrafthelp
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#911 [23:08] <Jeff> I need help. I reset my laptop beacuse it kept on freezing and now i can't play Minecraft anymore but i was able to play before.
#912 [23:08] <mattym> Jeff, What happens when you try?
#913 [23:09] <Jeff> it crashes right away when i click the "start" button
#914 [23:09] <mattym> ??> Jeff launcher/log
#915 [23:09] <Absol> Jeff: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#916 [23:09] <Jeff> https://paste.ubuntu.com/26414642/
#917 [23:10] <mattym> Jeff, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#918 [23:11] <Jeff> so if i reinstall Windows 7 it would work?
#919 [23:11] <mattym> Jeff, Yes
#920 [23:11] <Jeff> Then how do i do that?
#921 [23:12] <mattym> Jeff, You would need your Windows 7 product key, and the appropriate files and instructions from the Microsoft/Windows site.
#922 [23:12] <Jeff> shit
#923 [23:12] <Absol> Jeff: Please keep it civil
#924 [23:13] <Jeff> ufftym but how come i was able to play before with windows 10 with the same st
#925 [23:13] <Jeff> stuff*
#926 [23:14] <mattym> Jeff, You had stuff installed before the Windows 10 update
#927 [23:15] <Jeff> yes
#928 [23:16] <mattym> Jeff, The point is, you cannot reinstall while on Windows 10. You need to go back to Windows 7
#929 [23:18] <Jeff> alright Thank You for the help :)
#930 [23:21] <Jeff> adios
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