#MinecraftHelp > 2018-01-21
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#3 [01:19] * Printer [webchat@cpe-24-74-164-123.carolina.res.rr.com] has joined #minecrafthelp
#4 [01:20] <Printer> My account was stolen, it had a visa card on it, I know the birthdate that I signed up with it, original minecraft username and the TID(I think I wrote it down and idk if I wrote it down right)
#5 [01:24] <GreyVulpine> Printer - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#8 [01:31] <salomi0002> hello
#9 [01:31] <salomi0002> i need help please
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#17 [02:38] * jieler0918 [webchat@c-67-181-207-37.hsd1.ca.comcast.net] has joined #minecrafthelp
#18 [02:38] <jieler0918> i try to launch minecraft but it wont launch
#19 [02:39] <jieler0918> plz help?
#20 [02:41] * UncleWendy [webchat@KosoveIota-nat-220.resnet.usf.edu] has joined #minecrafthelp
#21 [02:43] <UncleWendy> Hey, all. Just downloaded Java 64-bit on a fresh copy of Windows, followed by Minecraft via the main download link. Install is smooth, and the launcher works, but as soon as I get into the game itself, it becomes unresponsive.
#22 [02:43] <UncleWendy> Not frozen, because the music still plays and icons flash and move, etc etc...
#23 [02:44] <UncleWendy> But it becomes completely unresponsive to clicking.
#24 [02:44] <UncleWendy> Any idea on what might be causing this?
#25 [03:05] * lillelykke [~lillelykk@60.151.202.35.bc.googleusercontent.com] has joined #minecrafthelp
#26 [03:12] * Vincekeuhh [webchat@109.129.129.14] has joined #minecrafthelp
#27 [03:13] <Vincekeuhh> i have an error : Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated , how can i fix this
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#29 [03:16] <Anna> ??> Vincekeuhh scold/pm
#30 [03:16] <Absol> Vincekeuhh: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#31 [03:16] <Anna> ??> Vincekeuhh win/dxdiag
#32 [03:16] <Absol> Vincekeuhh: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#33 [03:18] <Vincekeuhh> i did already
#34 [03:19] <Vincekeuhh> but my brother is IT'er and he says that everything works and DxDiag also!
#35 [03:19] <Vincekeuhh> So its minecraft, not the pc.
#36 [03:19] <Vincekeuhh> and i searched hours but i can't find the correction.
#37 [03:20] <lillelykke> If you want help, do what the instructions says, so we can have a look.
#38 [03:21] <Vincekeuhh> ok
#39 [03:21] <Vincekeuhh> but why roblox and fortnite works and minecraft not??
#40 [03:24] <Andrio> Because they're different from Minecraft
#41 [03:24] <Vincekeuhh> ow ok
#42 [03:25] <Vincekeuhh> but i did that web link from -Absol- but it don'tw
#43 [03:25] <Vincekeuhh> don't works
#44 [03:25] <lillelykke> Link it here.
#45 [03:25] <Vincekeuhh> what get i link there?
#46 [03:26] <Vincekeuhh> https://paste.ubuntu.com/26429033/
#47 [03:26] <Vincekeuhh> This?
#48 [03:30] <Andrio> Yes
#49 [03:30] <Andrio> What was the problem?
#50 [03:31] * tentago [webchat@176.33.251.71] has joined #minecrafthelp
#51 [03:31] <tentago> hi everyone, I can' loing to my minecraft account anymore after I recieve an email from mojang about suspicious activity on my account
#52 [03:32] <tentago> I tried changing password, which didn't help
#53 [03:32] <Andrio> tentago, are you using a proxy or VPN?
#54 [03:32] <tentago> no, I'v never used one
#55 [03:33] <Andrio> mm
#56 [03:33] <tentago> I logged in from 2 computers in 30min or so yesterday
#57 [03:33] <tentago> both my pcs
#58 [03:34] <tentago> did that made something ?
#59 [03:35] <Andrio> tentago, what happens when you try to log in?
#60 [03:36] <tentago> it says email or password is wrong
#61 [03:36] <tentago> which, are not
#62 [03:38] <Andrio> mm
#63 [03:38] <Andrio> ??> tentago login/throttle
#64 [03:38] <Absol> tentago: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#65 [03:38] <Absol> tentago: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
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#69 [04:00] <Superpig> Still not heard from anyone regarding what I asked yesterday (since update can’t get into my worlds)
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#73 [05:12] <tentago> hi everyone
#74 [05:13] <tentago> if someone remember me, I have now logged in account and seems like my account was hacked
#75 [05:13] * Snowman [~Snowman@85.146.18.119] has joined #minecrafthelp
#76 [05:13] <Andrio> So change your password
#77 [05:14] <tentago> I did, any chances how he did that ?
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#79 [05:16] <Andrio> How do you know your account was hacked?
#80 [05:18] <tentago> He logged in my friends realm
#81 [05:18] <tentago> TNT'ed some stuff
#82 [05:18] <Andrio> ah.
#83 [05:18] <tentago> not so much damage, but I had TNT's in my hand
#84 [05:19] <Andrio> Well, they probably stole either your password, email inbox or access token.
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#88 [05:20] * ItzShadowz [webchat@88-104-23-5.dynamic.dsl.as9105.com] has joined #minecrafthelp
#89 [05:20] <ItzShadowz> Hi are you a bot?
#90 [05:20] <ItzShadowz> My minecraft skins are broken
#91 [05:20] <ItzShadowz> aubot
#92 [05:20] <ItzShadowz> .-.
#93 [05:21] <tentago> google didn't notice me about email login, so no need to worry about it
#94 [05:21] <tentago> thanks for the help anyway!
#95 [05:22] <ItzShadowz> ummmm
#96 [05:22] <ItzShadowz> help?
#97 [05:22] <ItzShadowz> anyone?
#98 [05:22] <ItzShadowz> ;-;
#99 [05:22] <ItzShadowz> im confused
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#101 [05:23] <ItzShadowz> Help?
#102 [05:23] <ItzShadowz> is anyone even on?
#103 [05:23] <ItzShadowz> .....
#104 [05:24] <Broul> "check back in a few hours." it's written ^^
#105 [05:24] <ItzShadowz> i litteraly just read it
#106 [05:24] <ItzShadowz> thanks anyway
#107 [05:31] * XOLunaPlayerXO [webchat@78-134-189.adsl.cyta.gr] has joined #minecrafthelp
#108 [05:32] <XOLunaPlayerXO> I have a problem with dxdiag and i cant load minecraft
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#112 [06:09] <JustinMC_YT> hi, somebody pls help me out of this
#113 [06:10] <JustinMC_YT> i bought an account and play with it for 1 month.
#114 [06:10] <JustinMC_YT> but from yesterday, my account didn't have payment anymore with no premium
#115 [06:11] <GreyVulpine> Where did you purchase the account from?
#116 [06:11] <JustinMC_YT> certainly i bought it from a classmate
#117 [06:12] <GreyVulpine> And why didn't you purchase it directly from Mojang?
#118 [06:13] <JustinMC_YT> 'cause i don't have PayPal or anything like that, 'cause i'm Vietnamese
#119 [06:13] <GreyVulpine> Well, sorry to say, but you probably were scammed. There's nothing we, nor Mojang, can do to help you recover your account, as you are not the original owner.
#120 [06:14] <JustinMC_YT> ...... that's sad (T_T)
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#123 [06:15] <demondeye> hello people. on my destop i have a issue with the skyfactory 3 minecraft game mode where i take exra steps when i walk for 1 second
#124 [06:16] <GreyVulpine> Sorry, we don't assist with mod issues here.
#125 [06:16] <demondeye> where do i go for ftb mod help
#126 [06:16] <GreyVulpine> Try their website: https://www.feed-the-beast.com/
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#128 [06:24] * Uftilani [webchat@p5DF50FB2.dip0.t-ipconnect.de] has joined #minecrafthelp
#129 [06:24] <Uftilani> Hello there
#130 [06:25] <lillelykke> http://www.nohello.com
#131 [06:26] <Uftilani> However, i´ve some problems to login my minecraft account and need some help. Who´ll be so freindly to help me?
#132 [06:26] <lillelykke> Uftilani: If you have a question, please just ask it. Don't look for staff or topic experts. Don't ask to ask or ask if people are awake or available. Just ask the question to the channel straight out, and wait patiently for a reply.
#133 [06:29] <Uftilani> Hmmh, sorry, i thought, this would be a support chat from Mojang/Minecraft. I didnt know that it would be a public chat. Bye
#134 [06:30] <lillelykke> Geeez..
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#142 [07:07] * Lyehx [webchat@77.172.105.158] has joined #minecrafthelp
#143 [07:07] <Lyehx> Hey. I've had a few issues which is a bit complicated. I hope someone is able to help me.
#144 [07:08] <Lyehx> I've buyed a MC acc long time ago. But I didn't play for a bit.
#145 [07:08] <Lyehx> So I wanted to play again but I couldn't migrate my acc.
#146 [07:08] <Lyehx> I checked my UUID. On a checker and it said that it was migrated.
#147 [07:08] * Aleks_69 [webchat@net-130-25-36-7.cust.vodafonedsl.it] has joined #minecrafthelp
#148 [07:09] <Lyehx> So I tried to login to my acc but then it said that the password wasn't correct.
#149 [07:09] <Lyehx> So I asked for a password reset but I don't receive any mails. On my 4 possible email's
#150 [07:10] <Lyehx> I hope somebody could help me! :D
#151 [07:10] <GreyVulpine> Lyehx - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#152 [07:10] <Lyehx> Alright. Thx
#153 [07:11] <Lyehx> Futher there's nothing to do anymore?
#154 [07:12] <GreyVulpine> No.
#155 [07:13] <Lyehx> Okay thx for helping :)
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#158 [07:33] <Nayaa> hello ! anybody speak french ? I can't play because the game crash about 10-15 sec !
#159 [07:34] <Nayaa> It's write : Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#160 [07:34] <Nayaa> I don't know how i must make
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#164 [07:41] * LOCOPROGAMER17 [webchat@cpc93786-hari17-2-0-cust856.20-2.cable.virginm.net] has joined #minecrafthelp
#165 [07:41] <LOCOPROGAMER17> Hi
#166 [07:41] <lillelykke> http://www.nohello.com
#167 [07:42] <tyteen4a03> ??> LOCOPROGAMER17 ask
#168 [07:42] <Absol> LOCOPROGAMER17: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#169 [07:42] <Absol> LOCOPROGAMER17: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#170 [07:42] * LOCOPROGAMER17 [webchat@cpc93786-hari17-2-0-cust856.20-2.cable.virginm.net] has quit. (Client Quit)
#171 [07:43] <lillelykke> ^5 tyteen4a03
#172 [07:43] <tyteen4a03> lillelykke: just say hi - we don't expect people to know IRC etiquette
#173 [07:43] <lillelykke> ok
#174 [07:43] <tyteen4a03> lillelykke: this is closer to your average customer support chat than IRC
#175 [07:44] * LOCOPROGAMER17 [webchat@cpc93786-hari17-2-0-cust856.20-2.cable.virginm.net] has joined #minecrafthelp
#176 [07:44] <LOCOPROGAMER17> Hi
#177 [07:44] <tyteen4a03> hi LOCOPROGAMER17
#178 [07:44] <LOCOPROGAMER17> I need the help with this The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#179 [07:44] <tyteen4a03> ??> LOCOPROGAMER17 win/dxdiag
#180 [07:44] <Absol> LOCOPROGAMER17: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#181 [07:50] * Takaischii [webchat@p5B040DBA.dip0.t-ipconnect.de] has joined #minecrafthelp
#182 [07:51] <Takaischii> hi
#183 [07:51] <Takaischii> ich habe ein problem
#184 [07:51] <tyteen4a03> ??> Takaischii lang/de
#185 [07:51] <Absol> Takaischii: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#186 [07:51] <Takaischii> tyteen4a03: ?
#187 [07:51] <tyteen4a03> Takaischii: read what Absol said
#188 [07:52] <Takaischii> I have a problem with me when I want to start the game
#189 [07:52] <tyteen4a03> Takaischii: what is the problem?
#190 [07:52] <Takaischii> Fehler-Details: Die Datei oder das Verzeichnis ist besch�digt und nicht lesbar Dateiname: OpenAL32.dll Pfad: C:\Users\Ole\AppData\Local\Temp\e749-9ad0-46c7-c6bb\OpenAL32.dll Existiert: false
#191 [07:53] <tyteen4a03> ??> Takaischii launcher/log
#192 [07:53] <Absol> Takaischii: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#193 [07:53] <Takaischii> there is error details: The file or directory is corrupted and unreadable Filename: OpenAL32.dll Path: C: \ Users \ Ole \ AppData \ Local \ Temp \ e749-9ad0-46c7-c6bb \ OpenAL32.dll Exists: false
#194 [07:54] <Takaischii> i have open launcher/log
#195 [07:54] <Takaischii> what than?
#196 [07:54] <tyteen4a03> Takaischii: follow the instructions here: http://hopper.minecraft.net/help/guides/minecraft-logs/
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#198 [07:59] * Dark_Furious [webchat@126.100.18.109.rev.sfr.net] has joined #minecrafthelp
#199 [08:00] <Dark_Furious> Hi, I purchased the Minecraft application the download finished. I then try to launch Minecraft by clicking on the shortcut icon from the desktop and I got an error message
#200 [08:00] <Takaischii> thanks
#201 [08:01] <Takaischii> i can play now
#202 [08:01] <Takaischii> by
#203 [08:01] <tyteen4a03> Dark_Furious: what is the error message?
#204 [08:01] <Dark_Furious> The error message stated unable to update the native launcher
#205 [08:01] <tyteen4a03> Dark_Furious: is that it?
#206 [08:02] <Dark_Furious> yes
#207 [08:02] <Dark_Furious> nothing else
#208 [08:02] <tyteen4a03> Dark_Furious: give this one a try: https://launcher.mojang.com/download/Minecraft.exe
#209 [08:11] <Dark_Furious> it launched it now but it only lets me play to the DEMO while I purchased the application from this laptop
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#211 [08:16] <Abbey> Is this minecraft employee based?
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#214 [08:18] <avozzo> yo, i have an error where i cannot add new servers, and whenever i try joining one it says this following error "minecraft io.netty.channel$AnnotatedConnectException"
#215 [08:19] <Dark_Furious> I logged out and log in
#216 [08:20] <Dark_Furious> but now I got an error message in regards to Java - Error opening registry key 'Software\JavaSoft\Java Runtime Environment'
#217 [08:21] <Dark_Furious> Other error message after clicking on the first one Could not find Java.dll
#218 [08:22] <Dark_Furious> Then Could not find Java SE Runtime Environment
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#220 [08:25] <pico> Heya, whats the lates sota mc setup? sponge/spigot/whatever?
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#225 [08:34] <Minami> I think my ID was hacked Because I can't login minecraft and someone change my password
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#228 [08:35] <caleb> everytime i go to start mc it gets stuck on building terrain, i already deleted everything and reinstalled
#229 [08:38] <Minami> i do anything but isn't work
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#232 [08:40] <Leonid25> Hey guys, I have a problem with my launcher : nable to save download. he_il.lang Name: he_il.lang URL: http://resources.download.minecraft.net/bc/bc1095eb658e0c30d69268c6b7ada36467a260c4 Error details: Attempting to move successful download to C:/Users\Asus\AppData\Roaming\.minecraft\assets\objects\bc/bc1095eb658e0c30d69268c6b7ada36467a260c4 Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet
#233 [08:41] <Leonid25> what should I do ?
#234 [08:42] <caleb> im stuck on building terrain
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#239 [08:43] <SuperStef2512> The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#240 [08:44] <SuperStef2512> What can I do?
#241 [08:44] <asvassili> hi, I'm having issues connecting to my old Mojang account, can't seem to remember my username and it seems like I need that to get through
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#248 [08:51] <connorsniper123> Hi, Could i have help with a minecarft issue i am having
#249 [08:51] <connorsniper123> ??
#250 [08:52] <Andrio> What's the issue?
#251 [08:52] <connorsniper123> i launch minecarft like on any computer
#252 [08:52] <connorsniper123> and click on play
#253 [08:53] <connorsniper123> then it fail's to launch minecraft!??
#254 [08:53] <asvassili> hi, I'm having issues connecting to my old Mojang account, can't seem to remember my username and it seems like I need that to get through
#255 [08:53] <Andrio> ??> connorsniper123 launcher/log
#256 [08:53] <Absol> connorsniper123: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#257 [08:54] <asvassili> any pointers ?
#258 [08:54] * mindkeep [~mindkeep@c-73-95-170-101.hsd1.co.comcast.net] has joined #minecrafthelp
#259 [08:54] <Andrio> asvassili, you tried logging in at https://account.mojang.com/me ?
#260 [08:56] <asvassili> sure did, reste the password through there, received the email and changed the pw but when I try to connect it sais invalid password or something like that
#261 [08:56] <Andrio> ??> asvassili login/throttle
#262 [08:56] <Absol> asvassili: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#263 [08:56] <Absol> asvassili: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#264 [08:56] <Andrio> asvassili, also if you can do that, then no, you don't need to remember your profile name.
#265 [08:57] <Andrio> asvassili, it is possible that it's the wrong account, though.
#266 [08:57] <asvassili> ok, cheers, I'll give that a try
#267 [08:57] <Andrio> asvassili, I hear that a fair bit
#268 [08:57] <asvassili> only ever had the one account though
#269 [08:58] <connorsniper123> heres my paste bin infohttps://paste.ubuntu.com/26430725/
#270 [08:58] <connorsniper123> sorry about the nospace between info and url
#271 [09:00] <connorsniper123> Andrio
#272 [09:00] <connorsniper123> https://paste.ubuntu.com/26430725/
#273 [09:00] <Andrio> gm
#274 [09:00] <Andrio> hm*
#275 [09:00] <Andrio> ??> connorsniper123 launcher/crash-log
#276 [09:00] <Absol> connorsniper123: We need to see your crash log, which is created after a crash.
#277 [09:00] <Absol> connorsniper123: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recently dated text file and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#278 [09:02] * mindkeep [~mindkeep@c-73-95-170-101.hsd1.co.comcast.net] has joined #minecrafthelp
#279 [09:03] <connorsniper123> https://paste.ubuntu.com/26430746/
#280 [09:03] <Andrio> Video driver issue, perhaps?
#281 [09:03] <Andrio> ??> connorsniper123 win/DXDiag
#282 [09:03] <Absol> connorsniper123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#284 [09:07] <connorsniper123> https://paste.ubuntu.com/26430777/
#285 [09:07] <connorsniper123> andrio
#286 [09:08] <connorsniper123> absol
#287 [09:11] <Andrio> That seems strange
#288 [09:12] <connorsniper123> why
#289 [09:13] <connorsniper123> i have tried uninstalling and reinstalling minecraft aswell
#290 [09:13] <connorsniper123> but that does not work at all!?
#291 [09:13] <Andrio> Crash in AMD video driver, as far as I can tell, when your PC has Intel graphics.
#292 [09:15] <Andrio> connorsniper123, see if installing this driver works: https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81503
#293 [09:16] <connorsniper123> thanks, its downloading from internet now!
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#297 [09:27] <connorsniper123> the graphics software is installing
#298 [09:28] <connorsniper123> it then said it was not for windows 7
#299 [09:30] <connorsniper123> andrio
#300 [09:32] <Andrio> ??> connorsniper123 OEM/Toshiba/model-number
#301 [09:32] <Absol> connorsniper123: Get your model-part number here: http://support.toshiba.com/images/support/frontend/pc_unit_label_2011.png
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#303 [09:34] <connorsniper123> ok
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#309 [09:59] <Alexis> I have tried for hours to be able to see minecraft skins. It hasnt been working and I dont know how to fix it. I cant see my own skin and i cant see anyone elses skins. Please help.
#310 [10:03] * Trekzalf [webchat@ip4da5c377.direct-adsl.nl] has joined #minecrafthelp
#311 [10:05] <Trekzalf> Greetings. I have a problem with minecraft crashes with 1.12.2 on start up on the mojang screen.
#312 [10:06] <Trekzalf> Is there a fix for this. Yesterday it worked fine. Now it keeps crashing i tried reinstalling java and minecraft didnt fixed the problem.
#313 [10:07] * Lobix [webchat@p5796A1CF.dip0.t-ipconnect.de] has joined #minecrafthelp
#314 [10:07] <Lobix> Hey i have a problem
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#319 [10:09] <andrew_> hi my minecraft freezes when i change the tab, i still hear sounds and stuff and i can press esc for example and i'd see my mouse meaning it would be in the options menu however on the screen is what was before i tabbed out of it and it never changes
#320 [10:09] <andrew_> how can i fix it so it will never happen ever again
#321 [10:09] <andrew_> closing the game then reentering is pretty frustrating
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#325 [10:24] <Trekzalf> Greetings. I have a problem with minecraft crashes with 1.12.2 on start up on the mojang screen. [17:06] <Trekzalf> Is there a fix for this. Yesterday it worked fine. Now it keeps crashing i tried reinstalling java and minecraft didnt fixed the problem.
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#328 [10:30] * crafteryannick [webchat@modemcable070.14-56-74.mc.videotron.ca] has joined #minecrafthelp
#329 [10:31] <crafteryannick> Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) at
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#339 [10:59] <cold4sfire> Hi, i cannot run my minecraft. it always breaks down when i try to start. this problem shows: https://paste.ubuntu.com/26431404/
#340 [11:01] <GreyVulpine> cold4sfire - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#341 [11:03] <cold4sfire> no other chance to run it?
#342 [11:08] * BStroll [webchat@190.236.235.3] has joined #minecrafthelp
#343 [11:08] <ColinCrew1964> Hi.I need help. When I go on Minecraft I press play and then it open up the download and it keeps saying not responding for a while.I try restarting it and all the stuff still won't work.
#344 [11:09] <ColinCrew1964> What do I do?
#345 [11:09] <ColinCrew1964> How do i fix the problem.
#346 [11:11] * BStroll [webchat@190.236.235.3] has quit. (Ping timeout: 180 seconds)
#347 [11:11] <ColinCrew1964> Hello?
#348 [11:12] * ColinCrew1964 [webchat@bcdfb0e7.skybroadband.com] has quit. (Quit: Web client closed)
#349 [11:16] * Martin_Builder [webchat@ip51cc719f.speed.planet.nl] has joined #minecrafthelp
#350 [11:16] <Martin_Builder> Reported exception thrown! f: Updating screen events at bib.t(SourceFile:1635) at bib.az(SourceFile:1000) at bib.a(SourceFile:419) at net.minecraft.client.main.Main.main(SourceFile:123) Caused by: java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:88) at io.netty.util.concurrent.MultithreadEventExecutorGroup.<
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#352 [11:22] * TJF2255 [webchat@50.111.104.39] has joined #minecrafthelp
#353 [11:22] <TJF2255> Is there a way to get a cape?
#354 [11:22] <TJF2255> Is there a way to get a cape?
#355 [11:24] * lillelykke [~lillelykk@60.151.202.35.bc.googleusercontent.com] has left #minecrafthelp
#356 [11:24] * SmashandDash21 [webchat@173-17-51-230.client.mchsi.com] has joined #minecrafthelp
#357 [11:25] <SmashandDash21> I cannot remember my password
#358 [11:26] * SmashandDash21 [webchat@173-17-51-230.client.mchsi.com] has quit. (Client Quit)
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#360 [11:39] <rge> Help.
#361 [11:39] <rge> Help.
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#363 [11:40] * GERMXNY [webchat@174.27.86.176] has joined #minecrafthelp
#364 [11:40] <GERMXNY> Can someone help me?
#365 [11:41] <GERMXNY> How can I fix this glitch?
#366 [11:41] <GERMXNY> Halp.
#367 [11:42] <GERMXNY> Help.
#368 [11:42] * wilhelm [webchat@h-66-92.A183.priv.bahnhof.se] has joined #minecrafthelp
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#370 [11:43] <GERMXNY> Help plz.
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#373 [11:46] <GERMXNY> Can someone welp me/
#374 [11:47] <GERMXNY> Help*
#375 [11:47] <wyzen> hello, my minecraft is unable to download and i do not have bytefence
#376 [11:47] <GERMXNY> My minecraft is unable to download too
#377 [11:47] <wyzen> did you uninstall yours? thats what i did
#378 [11:47] <GERMXNY> I think my brother did
#379 [11:48] <GERMXNY> It was Pixel format not accelerated
#380 [11:48] <wyzen> oh
#381 [11:48] <GERMXNY> says*
#382 [11:48] <wyzen> why is no one here
#383 [11:48] <wyzen> there used to be loads
#384 [11:48] <GERMXNY> idk
#385 [11:48] <GERMXNY> Im new.
#386 [11:49] * Trekzalf [webchat@ip4da5c377.direct-adsl.nl] has joined #minecrafthelp
#387 [11:49] <GERMXNY> something happened to my computer
#388 [11:49] <GERMXNY> now I cant play anything rlly
#389 [11:49] <wyzen> what
#390 [11:49] <GERMXNY> that has downloads
#391 [11:49] <wyzen> oh
#392 [11:49] <wyzen> sad
#393 [11:49] <wyzen> i unistalled mine and now i cant reinstall it
#394 [11:49] <Trekzalf> My minecraft keeps crashing on the mojang loading screen...
#395 [11:50] <GERMXNY> when I launch mine it crashes
#396 [11:50] <wyzen> ive tried to install mine and it wont even get to the loading screen, it justt says unable to download, please try again later
#397 [11:51] <Trekzalf> This also with the 1.12.2 launcher?
#398 [11:51] <wyzen> ?
#399 [11:51] <wyzen> are you a helper
#400 [11:52] <Trekzalf> No just waiting for a answer for the past 2 hours
#401 [11:52] <wyzen> oh
#402 [11:52] <wyzen> there used to be loads of people here
#403 [11:52] <wyzen> idk what happened
#404 [11:54] <Trekzalf> Me neither looks like they give up on it
#405 [11:54] <Trekzalf> xD
#406 [11:54] <wyzen> probably
#407 [11:54] <GERMXNY> That suxs
#408 [11:55] <Trekzalf> I keeps crashing on mojang than gives me a error on the java tm binary
#409 [11:55] <Trekzalf> I reinstalled minecraft
#410 [11:56] <Trekzalf> Reinstalled java
#411 [11:58] <wyzen> do u have to have java for mc
#412 [11:59] <Trekzalf> I have the java that is included in mc
#413 [11:59] <Trekzalf> Also tried the other version of java that reinstalled
#414 [12:00] <Trekzalf> The newest version still gives me crashes
#415 [12:00] <wyzen> oh
#416 [12:02] <wyzen> im gonna go now have a nice day, this was useless lol but c ya
#417 [12:07] * GamerLady82 [webchat@109-63-232.connect.netcom.no] has joined #minecrafthelp
#418 [12:08] <GERMXNY> Can anyone halp
#419 [12:10] <GamerLady82> i am trying to download minecraft on windows. but the launcher will not download it. i dont know what to do. this is what it says when after a while when i try download it. URL: https://launcher.mojang.com/mc/game/1.12.1/client/83385d346cf7f97d1e447b888750fb88e9928b93/client.jar Feildetaljer: Request error -101: ERR_CONNECTION_RESET Filnavn på disk: 2e7b-6b7a-3275-1a07 Bane: C:\Users\Vivian\AppData\Local\Temp\2e7b-6b7a-3275-1a07
#420 [12:10] <GamerLady82> what does it meen?
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#422 [12:16] <GamerLady82> i am trying to download minecraft on windows. but the launcher will not download it. i dont know what to do. this is what it says when after a while when i try download it. URL: https://launcher.mojang.com/mc/game/1.12.1/client/83385d346cf7f97d1e447b888750fb88e9928b93/client.jar Feildetaljer: Request error -101: ERR_CONNECTION_RESET Filnavn på disk: 2e7b-6b7a-3275-1a07 Bane: C:\Users\Vivian\AppData\Local\Temp\2e7b-6b7a-3275-1a07. c
#423 [12:18] <GamerLady82> hope anyone can help me? becouse i have paid for the minecraft.
#424 [12:21] * HEARTBREAKDEMON [webchat@78.190.134.176] has joined #minecrafthelp
#425 [12:21] <HEARTBREAKDEMON> Hİ
#426 [12:21] <GamerLady82> hi
#427 [12:21] <GamerLady82> can u help me?
#428 [12:21] <HEARTBREAKDEMON> Mr.Mojang ım having a problem with minecraft when ı login it crashes can you help me about it
#429 [12:22] <GamerLady82> noone answer me.
#430 [12:22] <GamerLady82> hmm
#431 [12:24] <HEARTBREAKDEMON> oky
#432 [12:25] <HEARTBREAKDEMON> I want help from me
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#434 [12:30] * cupAsoup [webchat@162-193-194-248.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#435 [12:30] <HEARTBREAKDEMON> hi
#436 [12:31] <cupAsoup> Hello, I have question regarding playing across platforms. I have two people playing pocket edition on an Ipad and a Kindle. I was thinking of buying minecraft for my windows 7 laptop to play with them. Can we all play together?
#437 [12:31] <cupAsoup> Sorry if this has been asked and answered 100 times, a lot of online answers are years old and i'm not sure if they're still applicable.
#438 [12:33] <HEARTBREAKDEMON> Mr.Mojang ım having a problem with minecraft when ı login it crashes can you help me about it
#439 [12:35] <HEARTBREAKDEMON> Error : Crash report
#440 [12:35] <GERMXNY> Can someone help me?
#441 [12:40] <Anna> cupAsoup: likely only with windows 10 edition, not java edition
#442 [12:40] <Anna> the PC java edition is not cross platform
#443 [12:43] * stellina007 [webchat@net-188-217-117-59.cust.vodafonedsl.it] has joined #minecrafthelp
#444 [12:44] <stellina007> i buy version minecraft mojang but not open
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#446 [12:45] <cupAsoup> Thanks @Anna, additional stupid follow up question, can I play the windows 10 version on windows 7?
#447 [12:45] <stellina007> 10
#448 [12:45] * riverkritzar [webchat@cpe-65-24-77-54.columbus.res.rr.com] has joined #minecrafthelp
#449 [12:45] <riverkritzar> can you download mods on Xbox one
#450 [12:45] <riverkritzar> h
#451 [12:45] <riverkritzar> hi
#452 [12:45] <riverkritzar> help
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#454 [12:47] <stellina007> http://resources.download.minecraft.net/92/92348549f66637b107eb4e116dc99eb2cbde4c74 this is the error
#455 [12:47] <stellina007> minecraft mojang
#456 [12:48] <Anna> cupAsoup: don't think so
#457 [12:49] <cupAsoup> ok thanks
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#465 [13:17] <Trekzalf> Almost 4 hours still no reply.. ?
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#470 [13:39] <SchoolsBad> When i try to download a version it says ERROR
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#476 [14:02] <xErenPvP_YT> i can't enter to servers
#477 [14:04] <xErenPvP_YT> it says java.lang.nullpointerexception: group
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#482 [14:30] <jieler0918> plz can you help me
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#486 [14:40] * Cerelliux [webchat@68.68.96.161] has joined #minecrafthelp
#487 [14:41] <Cerelliux> I cannot log in to minecraft launcher or minecraft.net.
#488 [14:41] <Cerelliux> It comes up as Could not connect to server
#489 [14:41] <Cerelliux> on the launcher
#490 [14:41] <Cerelliux> and on minecraft.net it says an error prevented your request to from being processed
#491 [14:42] <mattym> ??> Cerelliux tools/hjjt
#492 [14:42] <mattym> ??> Cerelliux tools/hjt
#493 [14:42] <Absol> Cerelliux: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#494 [14:42] <Absol> Cerelliux: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#495 [14:43] <Cerelliux> https://paste.ubuntu.com/26433093/
#496 [14:43] * illumaQ [webchat@208-70-40-13.bb.hrtc.net] has joined #minecrafthelp
#497 [14:44] <mattym> Cerelliux, Disable your VPN software
#498 [14:44] <illumaQ> is there any way i can see previous minecraft servers i have played on?
#499 [14:44] <Cerelliux> holy crap
#500 [14:44] <Cerelliux> thanks
#501 [14:45] <Cerelliux> i didn't even know it was on
#502 [14:45] <Cerelliux> it was x'd out aha
#503 [14:45] <mattym> illumaQ, No
#504 [14:45] <Cerelliux> bookmarking this page bc you guys are angels
#505 [14:45] <illumaQ> ok thanks anyway
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#509 [14:47] <felelu> https://paste.ubuntu.com/26433091/
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#512 [14:48] <mattym> felelu, You need to copy your full dxdiag report and get a new link
#513 [14:48] <felelu> Please help me with the problem org.lwjgl.LWJGLException: Pixel format not accelerated
#514 [14:49] <leonml> What do i do if my Minecraft servers page reset, and all of my servers are gone.
#515 [14:49] <mattym> leonml, You will need to re-add them.
#516 [14:49] <leonml> Thats the problem, i dont remeber on of there names
#517 [14:49] <leonml> one
#518 [14:50] <mattym> leonml, Nothing can be done about that.
#519 [14:50] <leonml> ok
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#521 [14:50] <felelu> Sorry I am the first time here.
#522 [14:50] <felelu> https://paste.ubuntu.com/26433119/
#523 [14:51] <felelu> Tried it again. Is it now okay?
#524 [14:51] <mattym> felelu, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#525 [14:52] <felelu> Okay. Thanks for the information. What kind of hardware do I need to purchase? Sorry for asking so silly. It is for my son. He wants to play minecraft as he always did. But since the new launcher it doesnt work anymore
#526 [14:52] * SantiH2017 [webchat@190.84.16.227] has joined #minecrafthelp
#527 [14:54] <felelu> I mean what kind of graphic hardware.
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#532 [14:54] <mattym> felelu, You would need to find a store that sells them, because you will need someone to make sure your computer can support it.
#533 [14:55] <felelu> Okay. Thanks. But can you tell me the name of the graphic card?
#534 [14:55] <mattym> felelu, No, because I have no idea what will work for you.
#535 [14:56] <felelu> I understand. But is there something I have to tell them in the store? What kind of graphic card is required to play minecraft? Regarding that I have to decide wether to buy an new pc or a card...
#536 [14:57] <mattym> felelu, You just need to ask for something thats supported on Windows 10
#537 [14:58] <felelu> But is there no special information about pixel numbers required?
#538 [14:58] <mattym> felelu, No
#539 [14:58] <felelu> Okay. We will try. Thanks so much, mattym!
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#549 [15:47] <Tony> Hello. I am hoping someone can explain how to update Minecraft 1.2.5 to 1.2.9 in Windows 10. Thx
#550 [15:47] <mattym> Tony, It should be automatic
#551 [15:48] <Tony> So, when I launch it should update?
#552 [15:48] <Tony> What if it doesn't?
#553 [15:48] <mattym> Tony, Make sure you are logged into the Windows store with the correct account.
#554 [15:49] <Tony> I see a problem there. Thanks - will correct and try again.
#555 [15:51] * Blackbrdjay [webchat@c-71-63-162-20.hsd1.or.comcast.net] has joined #minecrafthelp
#556 [15:51] <Blackbrdjay> hi
#557 [15:51] <Blackbrdjay> Um
#558 [15:52] <Blackbrdjay> When i start minecraft, the Mojang screen will run for about 10 seconds, then the game crashes and im sent back to the launcher.
#559 [15:52] <Blackbrdjay> ive trie uninstalling and reinstalling
#560 [15:52] <Blackbrdjay> what do i do?
#561 [15:52] <mattym> ??> Blackbrdjay launcher/log
#562 [15:52] <Absol> Blackbrdjay: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#563 [15:54] <Blackbrdjay> https://paste.ubuntu.com/26433456/
#564 [15:55] <mattym> ??> Blackbrdjay tools/hjt
#565 [15:55] <Absol> Blackbrdjay: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#566 [15:55] <Absol> Blackbrdjay: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#567 [15:57] <Blackbrdjay> https://paste.ubuntu.com/26433484/
#568 [15:58] <mattym> ??> Blackbrdjay av/adwcleaner
#569 [15:58] <Absol> Blackbrdjay: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#570 [15:58] <Absol> Blackbrdjay: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#573 [16:02] <Blackbrdjay> it said none were found
#574 [16:02] <mattym> ??> Blackbrdjay win/reinst
#575 [16:02] <Absol> Blackbrdjay: You may need to reinstall the locally installed files that Minecraft puts into place.
#576 [16:02] <Absol> Blackbrdjay: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#577 [16:03] <Blackbrdjay> okay, thanks!
#578 [16:03] <Blackbrdjay> <333
#579 [16:03] <Blackbrdjay> Byee!
#580 [16:03] <Blackbrdjay> Byee!
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#593 [17:31] * jhcon [webchat@pool-100-15-183-150.washdc.fios.verizon.net] has joined #minecrafthelp
#594 [17:32] <jhcon> Hi when I try to launch MC I get "The game crashed whilst initializing game The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated"
#595 [17:32] <jhcon> Anyone know what thats about?
#596 [17:32] <mattym> ??> jhcon win/dxdiag
#597 [17:32] <Absol> jhcon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#598 [17:33] <jhcon> Alright, thanks.
#599 [17:34] * austin [webchat@toroon3511w-lp140-01-76-66-147-202.dsl.bell.ca] has joined #minecrafthelp
#600 [17:35] <austin> i forget what email i have linked to my accound
#601 [17:35] <austin> account
#602 [17:35] <mattym> austin, Have you migrated the account?
#603 [17:35] <austin> yes
#604 [17:36] <mattym> austin, Enter all the emails it may be on the forgot password form. Only the correct account will get an email that includes the other info from the account.
#605 [17:36] <jhcon> Ok want the Ubuntu page?
#606 [17:36] <mattym> jhcon, Yes
#607 [17:37] <jhcon> Should I send it privatly?
#608 [17:37] <mattym> No
#609 [17:37] <jhcon> Alright
#610 [17:37] <jhcon> https://paste.ubuntu.com/26434063/
#611 [17:37] <austin> i tried all the emails that i know but i do have a email that got hacked into that i can't access
#612 [17:37] * anama201 [webchat@186.81.154.60] has joined #minecrafthelp
#613 [17:38] <mattym> ??> austin account/send-email
#614 [17:38] <Absol> austin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#615 [17:38] <Absol> austin: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#616 [17:38] <mattym> jhcon, Download and Install the file from this page https://www.geforce.com/drivers/results/129081
#617 [17:38] <austin> ok
#618 [17:38] <jhcon> So its a driver issue?
#619 [17:38] <mattym> jhcon, Yes
#620 [17:39] <jhcon> Alright after I download that I should be good?
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#622 [17:39] <jhcon> Thanks so much for your help by the way.
#623 [17:40] <mattym> jhcon, Download, install then follow the directions that program gives.
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#625 [17:43] * _Wyless [webchat@181-162-37-96.baf.movistar.cl] has joined #minecrafthelp
#626 [17:44] <_Wyless> Hi?
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#637 [18:11] <Pasin> when i log onto minecraft, to play. it says "Unable to save download. az_az.lang"
#638 [18:12] <Pasin> and i have reinstalled it lots of times
#639 [18:12] <Pasin> when i log onto minecraft, to play. it says "Unable to save download. az_az.lang"
#640 [18:18] * IShrekDaily [webchat@72.239.113.205] has joined #minecrafthelp
#641 [18:18] <IShrekDaily> Helo?>
#642 [18:18] <IShrekDaily> anyone?
#643 [18:18] <IShrekDaily> someone help me plz!
#644 [18:19] <IShrekDaily> anyone here?
#645 [18:19] <IShrekDaily> awd
#646 [18:19] <IShrekDaily> awd
#647 [18:19] <IShrekDaily> d
#648 [18:19] <IShrekDaily> d
#649 [18:19] <IShrekDaily> d
#650 [18:19] <IShrekDaily> d
#651 [18:19] <IShrekDaily> d
#652 [18:19] <IShrekDaily> d
#653 [18:19] * Absol kicked IShrekDaily from #minecrafthelp (Reason: ShrekDaily :Stop spamming)
#654 [18:22] * FastMinerYT [webchat@pool-100-33-1-195.nycmny.fios.verizon.net] has joined #minecrafthelp
#655 [18:23] <FastMinerYT> I was playing at suddenly nothing was working. I tried re-downloading minecraft and now i cant acess anything. I cannot click on anything. Can You help?
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#657 [18:30] * Fire [webchat@97-90-157-29.static.mtpk.ca.charter.com] has joined #minecrafthelp
#658 [18:31] <Fire> Why is everyone steve and aleks?
#659 [18:37] * joseph745 [webchat@66-214-120-167.dhcp.hspr.ca.charter.com] has joined #minecrafthelp
#660 [18:38] <Fire> Why is everyone steve/aleks
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#666 [18:53] <pewo> im having trouble migrating because i cant remember my user name.
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#670 [19:08] * Trainerwsm [webchat@cpe-70-112-29-227.austin.res.rr.com] has joined #minecrafthelp
#671 [19:09] <Trainerwsm> Minecraft wont respond to anything, like i'm moving my mouse and clicking but it doesnt even act like its there
#672 [19:10] <Trainerwsm> So I need help with that
#673 [19:29] * VanguardGreen [webchat@adsl-75-0-199-222.dsl.chi2ca.sbcglobal.net] has joined #minecrafthelp
#674 [19:30] <VanguardGreen> When i go to the launch options and allocate 4GB ram to my minecraft i log in and press f3 it says only 256mb ram is allocated. How do i fix this? I have Java 64 bit newest version. I have i7 6700k 16gb ram
#675 [19:43] <mattym> VanguardGreen, Follow the instructions related to Razer software found here https://minecraftirc.net/support-articles/known-incompatible-software/
#676 [19:51] * about32midgets [webchat@cpe-72-177-201-148.satx.res.rr.com] has joined #minecrafthelp
#677 [19:53] <VanguardGreen> thanks so much mattym
#678 [19:53] <VanguardGreen> i love you
#679 [19:54] <AndrewPH> another success story for the books :')
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#683 [19:55] <IShrekDaily> Is anyone here?
#684 [19:55] <IShrekDaily> i really need help
#685 [19:55] <IShrekDaily> plz
#686 [19:56] * sneezing_panda__ [~panda@cpe-174-101-219-204.cinci.res.rr.com] has quit. (Ping timeout: 182 seconds)
#687 [19:56] <IShrekDaily> hello?
#688 [19:56] * sneezing_panda_ [~panda@2605:a000:c705:3800:d07a:ed35:bd3:dd9f] has joined #minecrafthelp
#689 [19:57] <IShrekDaily> someone plz
#690 [19:57] <IShrekDaily> help me
#691 [19:57] <IShrekDaily> anyone??
#692 [19:57] * Neon_panda5 [webchat@c-73-109-225-35.hsd1.wa.comcast.net] has quit. (Client Quit)
#693 [19:58] <IShrekDaily> SOMEONE PLZ
#694 [19:58] <IShrekDaily> HELP
#695 [19:58] <AndrewPH> patience is a virtue friend
#696 [19:58] <IShrekDaily> i need hep
#697 [19:58] <IShrekDaily> help*
#698 [19:58] <IShrekDaily> Andrew could u help?
#699 [19:59] <IShrekDaily> OMFG U GUYS ARE ALL FUCKING USELESS U FUCKING CUNTS I NEED FUCKING HELP AND THERE IS NOBODY HERE
#700 [19:59] <Absol> IShrekDaily: Please keep it civil
#701 [19:59] <Absol> IShrekDaily: Please keep it civil
#702 [19:59] * IShrekDaily [webchat@72.239.113.205] has left #minecrafthelp
#703 [19:59] <AndrewPH> strongly doubting the validity of a person with shrek in their name needing immediate help with minecraft
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#710 [20:36] * HeroByFate [webchat@184.17.239.49] has joined #minecrafthelp
#711 [20:36] <HeroByFate> hey
#712 [20:36] <HeroByFate> How do I get my account back if somebody migrated it
#713 [20:37] <HeroByFate> somebody migrated it 5 days ago
#714 [20:38] <HeroByFate> theres like 50 people here. somebody help.
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#719 [20:43] <DaveRye> My account is being throttled, I've waited 24 hours and requested a password reset but Mojang hasn't emailed me back yet. I've checked with a new account to see if they weren't sending them out but I got a reset email immediately. Is my account like, turbo-throttled?
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#724 [20:45] <Andrio> DaveRye, are both email addresses with the same provider?
#725 [20:47] <DaveRye> No, the paid account is on my student email and the new, as yet unpaid, test account is a gmail.
#726 [20:48] <Andrio> DaveRye, did you check your spam folder?
#727 [20:50] <DaveRye> Oh..... wow
#728 [20:50] <DaveRye> thank you so much
#729 [20:50] <DaveRye> I feel like such a dummy
#730 [20:51] <DaveRye> Great Thanks to you, sir or madam! You are a hero
#731 [20:52] * Pokegod147 [webchat@c-73-64-191-179.hsd1.pa.comcast.net] has joined #minecrafthelp
#732 [20:52] <Andrio> no problem..
#733 [20:52] <Pokegod147> I'm unable to install certain files and have no conflicting applications. Why?
#734 [20:54] <Andrio> Pokegod147, what happens when you try?
#735 [20:54] <Pokegod147> try what?
#736 [20:54] <Andrio> To install those files
#737 [20:55] <Pokegod147> Error: unable to install download. fil_ph.lang
#738 [20:55] <Pokegod147> and the file changes
#739 [20:55] <Andrio> Is that it?
#740 [20:55] <Pokegod147> yes
#741 [20:56] <Andrio> ??> Pokegod147 tools/HJT
#742 [20:56] <Absol> Pokegod147: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#743 [20:56] <Absol> Pokegod147: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#744 [20:58] <Pokegod147> https://paste.ubuntu.com/26434846/
#745 [20:59] <Andrio> Pokegod147, you have ByteFence and Hamachi installed.
#746 [21:00] <Andrio> See https://minecraftirc.net/support-articles/known-incompatible-software/
#747 [21:00] <Pokegod147> hamachi
#748 [21:01] <Andrio> Hamachi
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#750 [21:03] <AndrewPH> hamachi you say
#751 [21:04] * CosmicZeus [webchat@162-200-2-108.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#752 [21:05] <CosmicZeus> My Minecraft says "not responding" whenever I try and launch the game.
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#756 [21:06] <CosmicZeus> My Minecraft says "not responding" whenever I try and launch the game.
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#760 [21:07] <CosmicZeus> My Minecraft says "not responding" whenever I try and launch the game.
#761 [21:08] <Princess_Chevy> My Minecraft says, Pixel Format Not Accelerated and it crashes right when I get on it. How do I play on the game and not have that pop up. I am on windows ten.
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#767 [21:15] <Pokegod147> i uninstalled all potential programs but my issue still persists
#768 [21:15] <Pokegod147> i uninstalled all potential programs but my issue still persists
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#771 [21:22] <Pokegod147> The process cannot access the file because it is being used by another process
#772 [21:22] <Pokegod147> any fix for this?
#773 [21:23] * mckenzie666 [webchat@88-105-63-97.dynamic.dsl.as9105.com] has joined #minecrafthelp
#774 [21:24] <mckenzie666> my friend has the minecraft java edition and was given a code for the free upgrade to windows 10, however it does not work as it says its been redeemed already
#775 [21:27] <Andrio> ??> Pokegod147 tools/HJT
#776 [21:27] <Absol> Pokegod147: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#777 [21:27] <Absol> Pokegod147: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#778 [21:27] <Andrio> mckenzie666, did he redeem it?
#779 [21:42] * BanerBangBang [webchat@71-212-249-126.hlrn.qwest.net] has joined #minecrafthelp
#780 [21:43] <BanerBangBang> hello my minecraft wont load the latest version 1.12.2
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#787 [22:11] <yzeerF> Anyone having trouble downloading the new update?
#788 [22:15] * Nickname [webchat@71-15-148-150.dhcp.jcsn.tn.charter.com] has joined #minecrafthelp
#789 [22:15] <Nickname> how do you install OptiFine
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