#1 [00:00] <rata-blanca> wait a few hours to try to verify my email, and do not send me the code.
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#9 [00:56] <SteliosGr> Did you know how can i buy minecraft with paysafe? I bought a 25.00$ paysafe but paysafe didnt allow me to buy it. Also i try to buy a minecraft redeem code but paysafe said that i cant do it from greece.
#10 [00:57] <mattym> SteliosGr, What happened when you tried to purchase it?
#11 [00:58] <SteliosGr> It said that it couldnt buy it with that 25.00$ i had.
#12 [00:59] <Andrio> 25 of what currency?
#13 [01:00] <SteliosGr> euro
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#15 [01:01] <Andrio> You sure?
#16 [01:01] <Andrio> You used the '$' symbol before
#17 [01:02] <SteliosGr> my keyboard has not euro symbol
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#19 [01:03] <Andrio> mm
#20 [01:05] <SteliosGr> when minecraft was almost 20 euros and skrill had allowed i cousin of mine to purchase it.
#21 [01:06] <SteliosGr> a cousin
#22 [01:07] <mattym> SteliosGr, It costs more now, if there are fees associated with using a Paysafe card, you may need more than you put on the card.
#23 [01:07] <Andrio> From what I can find it's €24
#24 [01:08] <Andrio> unless some other currency was mentioned.
#25 [01:09] <SteliosGr> because i am in school now if you have any advice could you contact my with my gmail?
#26 [01:11] <SteliosGr> i have to go see you later
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#29 [01:15] <PatheticMonkey> hello?
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#33 [01:56] <qsyobradah> Hello?
#34 [02:01] <qsyobradah> I have a problem, I spent a whole day trying to buy this game, I got the verification code but after that it does not let me put the nickname I want or anything, if I leave the account send me a step back (to the code of verification) when I give him to forward verification code he says "The verification code was sent to your account (name of the account)" but when I see my email (Including spam and unwanted station
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#38 [02:15] * TheMakne [webchat@60-241-13-16.static.tpgi.com.au] has joined #minecrafthelp
#39 [02:15] <TheMakne> it wont let me change my plugin
#40 [02:16] <TheMakne> from 1.10.2 to 1.12.2
#41 [02:18] <TheMakne> Please help..
#42 [02:18] <Andrio> plugin for what?
#43 [02:18] <TheMakne> The launcher thing
#44 [02:18] <TheMakne> wont let me change it to 1.12.2
#45 [02:19] <TheMakne> i dont know y
#46 [02:20] <Andrio> ??> TheMakne launcher/change-version
#47 [02:20] <Absol> TheMakne: To change your game to a different version, start the launcher. Select Launch options -> Add New. In the "Version" dropdown menu, select the game version you want, and click Save. Finally, in the News tab, select the profile you just created using the arrow next to the Play button, then click Play.
#48 [02:20] <TheMakne> But it says error occured
#49 [02:21] <Andrio> What error?
#50 [02:21] <TheMakne> i dont know..
#51 [02:21] <TheMakne> ERROR :( Unable to save download. ca_es.lang Show more details Get further assistance CLOSE
#52 [02:22] <TheMakne> thats what it comes up with
#53 [02:23] <Andrio> TheMakne, do you have ByteFence installed?
#54 [02:23] <TheMakne> lemme check
#55 [02:23] <TheMakne> wait, how do i check again?
#56 [02:25] <TheMakne> got rid of it
#57 [02:25] <Andrio> ok
#58 [02:25] <TheMakne> its working, thank you!!!!
#59 [02:25] <Andrio> No problem.
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#61 [02:55] <HeyThereItsCoCo> Hello
#62 [02:55] <HeyThereItsCoCo> My friend didnt get his verification code
#63 [02:55] <Anna> read the message you got when joining this
#64 [02:56] <Anna> wait a few hours and try again
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#68 [04:18] <Satirity> Failed to download file. netty-all-4.1.9.Final.jar Name: netty-all-4.1.9.Final.jar URL: https://libraries.minecraft.net/io/netty/netty-all/4.1.9.Final/netty-all-4.1.9.Final.jar Error details: Request error -101: ERR_CONNECTION_RESET Filename on disk: 311a-621b-d923-dfc9 Path: C:\Users\ORDER\AppData\Local\Temp\311a-621b-d923-dfc9 Exists: file
#69 [04:18] <Satirity> it says that..
#70 [04:18] <Satirity> @absol
#71 [04:19] <Satirity> can somebody answer my questiion
#72 [04:19] <Satirity> ..
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#78 [04:42] <Baffledmum> Hello. My son plays Minecraft on Windows. We recently upgraded our computer to Windows 10 and Minecraft stopped working. I downloaded Windows 10 edition but apparently you can't see existing worlds from the PC edition so he wants to carry on using the existing one. However it crashes when it tries to open. From the error message it looked like a video driver (?) problem but I ran the Intel download helper and there isn't an u
#79 [04:42] <Baffledmum> And here is the error messageL The game crashed whilst initializing game The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
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#85 [06:01] <veydpz> Hi, I'm trying to play demo and the launcher keeps stopping at "Failed to download file. icu4j-core-mojang-51.2.jar". Is there any workaround?
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#87 [06:09] <xArchie> i uninstalled minecraft because it wasn't working (all of the servers were down for maintenance for several days idk why) installed it again and logged in "Unable to connect to server" ...Yeah. I tried waiting more than 24 hours, and it didnt work. I'm 100% sure i know my login details, as i have them written down too.
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#98 [06:59] <Strawberryfiber> Hi i
#99 [06:59] <Strawberryfiber> i got a problem with minecraft severs !
#100 [06:59] <urielsalis> Strawberryfiber, what problem?
#101 [07:00] <Strawberryfiber> java.lang.nullpointerexception: group
#102 [07:00] <urielsalis> ??> Strawberryfiber tools/hjt
#103 [07:00] <Absol> Strawberryfiber: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#104 [07:00] <Absol> Strawberryfiber: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#105 [07:00] <Strawberryfiber> okay
#106 [07:02] <Strawberryfiber> What i supose to copy ??
#107 [07:02] <urielsalis> Strawberryfiber, the entire thing
#108 [07:03] <Strawberryfiber> I have poste it !
#109 [07:03] <urielsalis> Strawberryfiber, in paste.ubuntu.com
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#111 [07:04] <Strawberryfiber> https://paste.ubuntu.com/26444211/
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#113 [07:05] <urielsalis> ??> Strawberryfiber av/mcafee/uninstall
#114 [07:05] <Absol> Strawberryfiber: To completely uninstall McAfee products, follow the instructions here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#115 [07:05] <urielsalis> Strawberryfiber, dont use hamachi either
#116 [07:05] <urielsalis> Strawberryfiber, and make sure that ZenVPN is off when trying to play
#117 [07:05] <Strawberryfiber> okay
#118 [07:06] <urielsalis> Strawberryfiber, And.. uninstall Lavasoft Web Companion
#119 [07:06] <Strawberryfiber> kk
#120 [07:07] <Strawberryfiber> Thx
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#125 [07:27] <SahilPlays> i am having trouble accessing my game because i cannot remember my security question answers and cannot access my email address connected to the account
#126 [07:28] <urielsalis> ??> SahilPlays account/send-email
#127 [07:28] <Absol> SahilPlays: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#128 [07:28] <urielsalis> ??> SahilPlays account/trans-id
#129 [07:28] <Absol> SahilPlays: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#130 [07:28] <Absol> SahilPlays: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#140 [08:26] * sticky [webchat@4dae86bd.ftth.telfortglasvezel.nl] has joined #minecrafthelp
#141 [08:26] <sticky> HELP
#142 [08:27] <sticky> can't download cs_cz.lang
#143 [08:27] <urielsalis> sticky, uninstall bytefence
#144 [08:27] <sticky> dont have it
#145 [08:27] <urielsalis> ??> sticky tools/hjt
#146 [08:27] <Absol> sticky: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#147 [08:27] <Absol> sticky: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#148 [08:31] <sticky> https://paste.ubuntu.com/26444585/
#149 [08:33] <urielsalis> sticky, Uninstall Akamai NetSession
#150 [08:34] <sticky> why
#151 [08:34] <urielsalis> sticky, because its conflicting with Minecraft download process
#152 [08:37] <sticky> that didnt fix the problem
#153 [08:38] <urielsalis> sticky, you have to restart your PC after uninstalling it
#154 [08:42] * sticky_ [webchat@4dae86bd.ftth.telfortglasvezel.nl] has joined #minecrafthelp
#155 [08:42] <sticky_> didnt fix it
#156 [08:43] <urielsalis> ??> sticky_ tools/hjt
#157 [08:43] <Absol> sticky_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#158 [08:43] <Absol> sticky_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#159 [08:44] * SrMayky [webchat@95.142.87.132] has joined #minecrafthelp
#160 [08:44] <sticky_> i already did that
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#162 [08:48] <urielsalis> sticky_, do a new one
#163 [08:50] * raz [webchat@141.226.251.104] has joined #minecrafthelp
#164 [08:50] <raz> hello
#165 [08:50] <raz> ?
#166 [08:50] <urielsalis> hi raz
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#168 [08:56] * RyuGames [webchat@200-181-252-212.fozit701.dsl.brasiltelecom.net.br] has joined #minecrafthelp
#169 [08:56] <RyuGames> The community Minecraft support channel | If Java 9 breaks your Minecraft, revert to Java 8. | Ask here, DO NOT SEND A PRIVATE MESSAGE | FAQ: http://bit.ly/MCv112-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.12.2; Launcher: 2.0.934; Pocket Edition: 1.2 | We only support non-modded current releases.] [12:56] == RyuGames [webchat@200-181-252-212.fozit701.dsl.brasilteleco
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#180 [10:06] <helpme> hi
#181 [10:07] <helpme> can someone help me
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#194 [10:59] <jurgen22> hallo
#195 [10:59] * PhantsDaPhantom [webchat@70-138-208-253.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#196 [10:59] <PhantsDaPhantom> https://paste.ubuntu.com/26445208/
#197 [11:00] <PhantsDaPhantom> My Minecraft will not let me launch it
#198 [11:00] <jurgen22> Kan de download niet opslaan. ar_sa.lang Naam: ar_sa.lang URL: http://resources.download.minecraft.net/97/972a063c50918716a37ecb7ec08108f5f56b4976 Foutgegevens: Attempting to move successful download to C:/Users\Jurgen Schepers\AppData\Roaming\.minecraft\assets\objects\97/972a063c50918716a37ecb7ec08108f5f56b4976 Het proces heeft geen toegang tot het bestand omdat het door een ander proces wordt gebruikt Bestandsnaam op schijf: 96fa
#199 [11:01] <PhantsDaPhantom> Do I go to that link?
#200 [11:01] <jurgen22> no
#201 [11:01] <PhantsDaPhantom> Oh ok sorry
#202 [11:01] <urielsalis> jurgen22, what is your issue?
#203 [11:01] <urielsalis> PhantsDaPhantom, what is your issue?
#204 [11:01] <urielsalis> jurgen22, dont give bad advice
#205 [11:01] <jurgen22> my minecraft will not launch in 1.12
#206 [11:01] <PhantsDaPhantom> My MC wont let me launch it it crashes every timw
#207 [11:02] <PhantsDaPhantom> time*
#208 [11:02] <urielsalis> PhantsDaPhantom, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7, get a new gpu(if its a desktop pc) or play in another pc
#209 [11:02] <urielsalis> jurgen22, uninstall bytefence
#210 [11:02] <jurgen22> Thats te error by my ar_sa.lang
#211 [11:02] <PhantsDaPhantom> Ok thank you!
#212 [11:02] * urielsalis tips hat
#212 [11:03] <PhantsDaPhantom> :3
#213 [11:03] <PhantsDaPhantom> Im going to go try that Ill come back if it doesnt work
#214 [11:03] <PhantsDaPhantom> Thanks again!
#215 [11:04] <jurgen22> I most Unstall ByteFence?
#216 [11:04] <urielsalis> jurgen22, yes
#217 [11:04] <jurgen22> Ah ok thx i try this
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#219 [11:06] <jurgen22> Ow thx its working~!
#220 [11:06] * urielsalis tips hat
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#225 [12:40] <Adam07> Hello?
#226 [12:41] * Poseidone1 [webchat@93-38-64-205.ip69.fastwebnet.it] has joined #minecrafthelp
#227 [12:41] <Adam07> I have problems to connect to any 1.6.4 minecraft servers
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#231 [12:44] <bubba> hi
#232 [12:44] <Adam07> hi
#233 [12:44] <bubba> my minecraft won't open
#234 [12:44] <Adam07> aha, what happends?
#235 [12:45] <bubba> it says unable to locate server
#236 [12:45] <bubba> anyone know how i fix it
#237 [12:46] <KPopOG> When trying to boot my game, I get the normal "The game has crashed unexpectedly error". Reinstalled recently, but still getting the error... Here are logs. No errors under info, so here's the debug stuff. Forget what you guys normally ask for. Thanks! https://paste.ubuntu.com/26445846/
#238 [12:48] <KPopOG> Bubba, you should start by getting your logs ready. Your game doesn't start at all?
#239 [12:48] <bubba> nope
#240 [12:50] <KPopOG> They have like fancy stuff setup to help you... Idk how to use, but worth a try
#241 [12:50] <KPopOG> There's like a !logs thing
#242 [12:50] <KPopOG> !logs
#243 [12:50] <KPopOG> Probably needs mod perms
#244 [12:50] <urielsalis> hi KPopOG what is your issue?
#245 [12:50] <urielsalis> (and there is no logs command)
#246 [12:50] <bubba> what r logs
#247 [12:51] <urielsalis> Adam07, we only help with the latest version here
#248 [12:51] <urielsalis> ??> bubba tools/hjt
#249 [12:51] <Absol> bubba: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#250 [12:51] <Absol> bubba: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#251 [12:51] <KPopOG> So fancy ;P
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#253 [12:52] <KPopOG> urielsalis my game just doesn't boot. Was having issues before when replacing my newly installed .minecraft with a backup, but now won't boot with normal .minecraft
#254 [12:52] <urielsalis> KPopOG, delete the contents of the .minecraft folder except for saves
#255 [12:52] <bubba> this is no help cya
#256 [12:53] <KPopOG> Done. Rebooting the launcher right now, and testing
#257 [12:53] <KPopOG> Same thing
#258 [12:55] <KPopOG> Probably unrelated, but when trying to install I get an error saying that Minecraft needs to be installed on a local hard drive. You can override that by reloading the launcher using a specific command in command prompt.
#259 [12:55] <KPopOG> Been doing that, but hasn't ever made a difference before/
#260 [12:55] <urielsalis> KPopOG, what command are you using?
#261 [12:55] <KPopOG> In command prompt? msiexec /i "(minecraft installer location"
#262 [12:55] <urielsalis> KPopOG, where did you read that?
#263 [12:55] <KPopOG> Online
#264 [12:56] <KPopOG> Been using it for like a year, never any issues
#265 [12:56] <urielsalis> KPopOG, but there was a new launcher released less than a year ago, that doesnt support that
#266 [12:56] <KPopOG> Oh, that's good to know. Any other way to get that working?
#267 [12:57] <urielsalis> KPopOG, there was a bug report with one, cant remember which one though
#268 [12:57] <KPopOG> I'll go try and find it.
#269 [12:57] <urielsalis> KPopOG, you can search in bugs.mojang.com
#270 [12:57] <KPopOG> Mk cool.
#271 [12:57] <KPopOG> I've already checked driver updates too.
#272 [12:58] <KPopOG> Before you ask :P
#273 [13:02] <KPopOG> Can't find it on bug tracker.
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#275 [13:09] <KPopOG> Any other ideas urielsalis?
#276 [13:12] * SJJDS43 [webchat@90.253.201.141] has joined #minecrafthelp
#277 [13:14] <Majzlik1125> Hello I would like to ask why I cant update my skin. It always tells me that I dont have permission or that I should try it later. Can you help me with this?
#278 [13:14] <urielsalis> Majzlik1125, log out and log back in
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#281 [13:16] <Majzlik1125> It did not help
#282 [13:17] <urielsalis> Majzlik1125, you have just tried or you tried yesterday?
#283 [13:17] <Majzlik1125> Yes
#284 [13:18] * matilolxd121 [webchat@178235181015.unknown.vectranet.pl] has joined #minecrafthelp
#285 [13:18] <KPopOG> I think I just figured it out actually
#286 [13:20] <matilolxd121> I have a weird issue. I wanted to play some minecraft but it seems as my account is gone
#287 [13:20] <urielsalis> matilolxd121, what is your username?
#288 [13:21] <matilolxd121> well, my username of the character was matilolxd121
#289 [13:22] * nico [webchat@181.135.224.92] has joined #minecrafthelp
#290 [13:22] <urielsalis> matilolxd121, you login with your username or your email?
#291 [13:22] <matilolxd121> e-mail
#292 [13:22] <matilolxd121> i cant with the username
#293 [13:23] <urielsalis> matilolxd121, what message you are getting?
#294 [13:23] <matilolxd121> Well, i can log into my e-mail but my minecraft game is not accesible
#295 [13:24] <matilolxd121> when i tried migrating that character it said that it has already been migrated
#296 [13:24] <urielsalis> matilolxd121, so did you or did you not migrate your account?
#297 [13:25] <matilolxd121> i migrated it to my email, i can type it here if it's needed
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#299 [13:25] <matilolxd121> it was actually a while ago
#300 [13:28] * Xande [webchat@195.26.59.246] has joined #minecrafthelp
#301 [13:29] <Xande> Failed to download file. icon_16x16.png
#302 [13:30] <Xande> Any idea of what to do?
#303 [13:32] <Xande> ?
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#307 [13:37] <KPopOG> Urielsalis, any other ideas on how to install Minecraft without the "installation directory must be on a local hard drive" error? When using legacy launcher, I have no issues whatsoever.
#308 [13:37] <KPopOG> Sucks that the command prompt thing doesn't work ;-;
#309 [14:05] <KPopOG> Urielsalis, I made a bug report for it. Votes/suggestions appreciated :) https://bugs.mojang.com/browse/MCL-8866
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#312 [14:13] * Mr_Redemption7 [webchat@cpc97170-walt22-2-0-cust202.13-2.cable.virginm.net] has joined #minecrafthelp
#313 [14:13] <Mr_Redemption7> Hi!
#314 [14:14] <Mr_Redemption7> I just brought Minecraft:Java addition today and it gives me the option to download Windows 10 addition.
#315 [14:14] <Mr_Redemption7> The window's ten addition keeps saying Error everytime I try to download it.
#316 [14:15] <Mr_Redemption7> How do I play the Mojang, Normal Minecraft that I payed for?!
#317 [14:15] <Anna> what is the error?
#318 [14:16] <Mr_Redemption7> Error to download.
#319 [14:16] <Anna> do you have bytefence?
#320 [14:16] <Mr_Redemption7> Uh, Not sure, I think I do.
#321 [14:17] <Mr_Redemption7> Is there a way I can play the Java addition without downloading the Windows 10 addition?
#322 [14:17] <Anna> they are two different games
#323 [14:17] <Anna> remove bytefence
#324 [14:18] <Mr_Redemption7> Oh.
#325 [14:18] <Mr_Redemption7> But the Windows 10 addition is now downloading aswell.
#326 [14:18] <Mr_Redemption7> I can't get into Minecraft without downloading the windows 10 addition.
#327 [14:19] <Mr_Redemption7> Nevermind, done downloading, Thanks for the help Anna!
#328 [14:25] * catluvr2 [webchat@cpe-184-153-139-181.maine.res.rr.com] has joined #minecrafthelp
#329 [14:26] <catluvr2> I've been having a lot of issues with the latest Snapshot crashing.
#330 [14:27] <Anna> we only really support current releases here, though what is your issue?
#331 [14:27] <catluvr2> I haven't even been able to see the title screen before Minecraft says that it needed to close.
#332 [14:28] <Anna> does it happen with the latest release version? not snapshots
#333 [14:28] <catluvr2> It doesn't happen with the latest stable release, although I've had my screen flicker a lot when I'm in fullscreen mode.
#334 [14:29] <Anna> hm
#335 [14:29] <catluvr2> I'm fairly sure it isn't a Java 9 issue either, as it was happening before I updated my Java.
#336 [14:31] * rata-blanca [webchat@177.240.204.144] has joined #minecrafthelp
#337 [14:32] <rata-blanca> hello, my order is already being processed but I have 3 hours that says that, what can it be?
#338 [14:32] <catluvr2> The crash reports folder doesn't even have files for the snapshots I'm having issues with, since the latest version that's mentioned in a file is 18w01a
#339 [14:35] <catluvr2> rata-blanca: That sounds like a typical message that gets posted after you get done shopping, I think you're okay, but I'm not an expert.
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#344 [15:19] <Joshua> hello?
#345 [15:19] <Joshua> Is anyone there?
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#365 [16:17] <RTC2001> Hey i cant link my microsoft account to mojang to create a realm to play with my friends on mac
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#369 [16:41] <HellaRadTad> Trying to do first time install on this computer. I keep getting an error with the .oog files when installing 1.12.2. What do?
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#371 [17:02] * Mason [webchat@c-73-130-175-221.hsd1.pa.comcast.net] has joined #minecrafthelp
#372 [17:03] <Mason> Hi. I cant migrate my account because I do not know my previous email. I am pretty sure I used a fake email. Is there anyway to migrate my account still
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#378 [17:32] * Sir_Salsa [webchat@cpe-71-66-237-125.columbus.res.rr.com] has joined #minecrafthelp
#379 [17:32] <Sir_Salsa> yo
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#381 [17:43] * FaObI [webchat@83-172-113-10.lidnet.net] has joined #minecrafthelp
#382 [17:44] <greggo> evening everyone
#383 [17:44] <FaObI> Need some help please :)
#384 [17:45] <greggo> does anyone have any experience with crash issues :-)
#385 [17:47] * Pizza [webchat@75.58.10.189] has joined #minecrafthelp
#386 [17:47] <Pizza> hi
#387 [17:48] <Pizza> can someone help me
#388 [17:49] * NerdAlert [webchat@cpe-74-130-57-49.kya.res.rr.com] has joined #minecrafthelp
#389 [17:49] <NerdAlert> The game crashed whilst initializing game The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#390 [17:50] <Pizza> hi
#391 [17:50] <Pizza> I also need help
#392 [17:50] <NerdAlert> I checked my drivers and they are all updated
#393 [17:50] <FaObI> i cant download a specific file on when i update minecraft. Its called "ar.sa_lang"
#394 [17:50] <greggo> when i launch minecraft i get an unexpected issue has occured and the game has crashed. we are sorry for the inconvenience
#395 [17:50] <Pizza> I can't downloadrealms-1.10.18.jar
#396 [17:50] <Pizza> I can't downloadrealms-1.10.18.jar
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#408 [18:33] * catsettos [webchat@47.149.113.15] has joined #minecrafthelp
#409 [18:35] <Guest26635> Every single time i download minecraft and try to open it i end up with a blank white or black screen. Can somebody help me?
#410 [18:35] <catsettos> When I try to run Minecraft on my new computer, it says the icon 16x16 is missing. I put it in the folder, then it does it again with a different file. This goes on and on, and I just want to play Minecraft. Note that all the files are in assets.
#411 [18:35] * zink [webchat@172.58.4.63] has joined #minecrafthelp
#412 [18:36] <catsettos> When I try to run Minecraft on my new computer, it says the icon 16x16 is missing. I put it in the folder, then it does it again with a different file. This goes on and on, and I just want to play Minecraft. Note that all the files are in assets.
#413 [18:37] <zink> Hi, I just got here and I have an issue that seems to be unique. I can't find anything like it when searching it up. Basically, I have purchased Minecraft a long while ago and have tried to migrate my account, and have done so successfully. However when I check my mojang account, it says that I don't even own Minecraft.
#414 [18:44] * capcap [webchat@h50.128.20.98.dynamic.ip.windstream.net] has joined #minecrafthelp
#415 [18:44] <capcap> i cant talk in mcpe without tags in multiplayer
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#421 [18:53] * Kill3r_B0i [webchat@67-2-196-80.slkc.qwest.net] has joined #minecrafthelp
#422 [18:53] <Kill3r_B0i> Hey
#423 [18:53] <Kill3r_B0i> Can someone help me with an issue I'm having with my launhcer when trying to start my game
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#426 [18:54] <Aiglos> hello
#427 [18:55] * Johnny is now known as Guest19184
#428 [18:55] <Aiglos> I am having an issue changing my skin. Whenever I try uploading the file it says "Forbidden"
#429 [18:55] <Aiglos> I have tried multiple skins and it says the same thing
#430 [18:55] * Rebekah [webchat@75-172-134-76.phnx.qwest.net] has joined #minecrafthelp
#431 [18:56] <Rebekah> Hello, I would like a refund
#432 [18:56] <Kill3r_B0i> Whenever I click play in the browser, it loads the game, the launcher disappears for about 3 seconds, and then comes back up and says GAME CRASH An unexpected issue occurred and the game has crashed. We are sorry for the inconvenience.
#433 [18:56] <Rebekah> Is there a way to get a refund?
#434 [18:57] <Kill3r_B0i> hello fellow issue havers
#435 [18:57] <Rebekah> Hey
#436 [18:57] <Kill3r_B0i> Rebekah r u wanting a refund for ur minecraft account?
#437 [18:57] <Rebekah> Yep
#438 [18:57] <Kill3r_B0i> huh
#439 [18:57] * Aiglos_ [webchat@c-71-202-200-53.hsd1.ca.comcast.net] has joined #minecrafthelp
#440 [18:57] <Guest19184> Hello everytime I set up Minecraft on my computer and open I only get a blank white or black screen
#441 [18:58] <Kill3r_B0i> i think u could just sell it to someone
#442 [18:58] <Rebekah> It's on PC
#443 [18:58] <Kill3r_B0i> i dont think microsoft offers MC refunds
#444 [18:58] <Kill3r_B0i> yah even better
#445 [18:58] <Rebekah> Ugh
#446 [18:58] <Rebekah> MC sucks
#447 [18:58] <Aiglos_> Has anyone had trouble changing their skin?
#448 [18:58] <Kill3r_B0i> just give someone the username and password for 27$
#449 [18:59] <Aiglos_> It says "Forbidden" when I upload the skin file
#450 [18:59] <Rebekah> Good idea
#451 [18:59] <Rebekah> That's annoying
#452 [18:59] <Kill3r_B0i> i dont think theres any staff on...
#453 [18:59] <Rebekah> I had that happen when I first had minecraft
#454 [18:59] <Rebekah> I agree
#455 [18:59] <Guest19184> I can't even make it to the game -_-
#456 [19:00] <Rebekah> Stupid staff and their shitty fucking minecraft
#457 [19:00] <Absol> Rebekah: Please keep it civil
#458 [19:00] <Rebekah> sorry
#459 [19:00] <Kill3r_B0i> Absol: Please help us out
#460 [19:00] * Aiglos [webchat@c-71-202-200-53.hsd1.ca.comcast.net] has quit. (Ping timeout: 180 seconds)
#461 [19:00] <Kill3r_B0i> absol u a bot?
#462 [19:00] <Aiglos_> l
#463 [19:00] <Rebekah> I'm out
#464 [19:00] <Kill3r_B0i> bye
#465 [19:00] * Rebekah [webchat@75-172-134-76.phnx.qwest.net] has quit. (Client Quit)
#466 [19:00] <Kill3r_B0i> this help chat sucks
#467 [19:01] <Kill3r_B0i> im out
#468 [19:01] <Kill3r_B0i> peace
#469 [19:01] * Aiglos [webchat@c-71-202-200-53.hsd1.ca.comcast.net] has joined #minecrafthelp
#470 [19:01] <Aiglos> Is absol a bot?
#471 [19:01] <Guest19184> Can someone help me get this minecraft thing started please
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#475 [19:06] <Anna> ??> Aiglos bot
#476 [19:07] <Absol> Aiglos: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
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#481 [19:19] <rata-blanca> How long does the order process take?
#482 [19:27] * ivan [~dustinm@68.ip-149-56-14.net] has quit. (Quit: Leaving)
#483 [19:29] * ivan [~ivan@68.ip-149-56-14.net] has joined #minecrafthelp
#484 [19:30] * Meowky [webchat@107.145.128.10] has joined #minecrafthelp
#485 [19:32] * Kill3r_B0i [webchat@67-2-204-216.slkc.qwest.net] has joined #minecrafthelp
#486 [19:32] <Kill3r_B0i> this chat is actually so bad and not helpful
#487 [19:32] <Kill3r_B0i> Absol where is ur owner
#488 [19:32] <Kill3r_B0i> u know aht
#489 [19:32] <Kill3r_B0i> tnvrmind
#490 [19:32] <Kill3r_B0i> im out
#491 [19:32] * Kill3r_B0i [webchat@67-2-204-216.slkc.qwest.net] has quit. (Client Quit)
#492 [19:32] <Andrio> Lord_Ralex is away: Auto away at Tue Jan 23 16:05:41 2018
#493 [19:32] <Meowky> i tried logging in to minecraft and it wouldnt work so i went onto the website and tried to change the password but never got the email. so i was gonna change the email but i think someone stole it and changed it please help
#494 [19:33] * Andrio pokes Meowky with a door.
#494 [19:33] <Andrio> ??> Meowky account/send-email
#495 [19:33] <Absol> Meowky: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#496 [19:33] <Absol> Meowky: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#497 [19:33] <Meowky> see my account is from 2012
#498 [19:34] <Meowky> so i dont have any of the transaction information
#499 [19:34] <Meowky> ive been searching everywhere for over 30 mins
#500 [19:34] <Meowky> and i couldnt find it
#501 [19:34] <Andrio> Meowky, there's a link on that form that may help there.
#502 [19:35] <Meowky> "If you have registered for a Mojang account using the incorrect email, and have not made a purchase, you can just re-register under the correct address."
#503 [19:35] <Meowky> is that the one?
#504 [19:36] <Andrio> Did you make a purchase?
#505 [19:37] <Meowky> no i used a card
#506 [19:37] <Meowky> i think
#507 [19:37] <Andrio> What kind of card?
#508 [19:38] <Meowky> one of the old ones you buy
#509 [19:38] <Meowky> its like an account card
#510 [19:38] <Meowky> basically you enter in the code and u get an account
#511 [19:38] <Andrio> Mm
#512 [19:38] <Meowky> but its been 6 years
#513 [19:38] <Andrio> Well, you bought that, so you did make a purchase.
#514 [19:38] <Meowky> so i dont have the card anymore
#515 [19:38] <Meowky> i didnt
#516 [19:38] <Meowky> i got it for christmas
#517 [19:38] <Andrio> ah.
#518 [19:38] <Andrio> Well, someone bought it.
#519 [19:38] <Meowky> i dont even know who bought it >.<
#520 [19:39] <Meowky> when i try to change the email
#521 [19:39] <Meowky> i dont know what to put in the first box
#522 [19:39] <Andrio> hm
#523 [19:39] <Meowky> because it says like "enter in the current email"
#524 [19:39] <Meowky> but i dont know what that one is
#525 [19:39] <Meowky> cause someone changed itr
#526 [19:39] <Meowky> i havent gave my account to anyone either
#527 [19:41] <Meowky> so do i just have to buy a new account?
#528 [19:42] <Meowky> is there a way to find out the email its connected to?
#529 [19:49] * fishingrcp [webchat@68.132.53.213] has joined #minecrafthelp
#530 [19:49] * fishingrcp [webchat@68.132.53.213] has quit. (Client Quit)
#531 [19:50] * IronTM [webchat@i59F571B8.versanet.de] has joined #minecrafthelp
#532 [19:50] <IronTM> hello
#533 [19:51] <IronTM> help me
#534 [19:54] * IronTM [webchat@i59F571B8.versanet.de] has quit. (Ping timeout: 180 seconds)
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#536 [20:09] <Sir_Salsa> Yo
#537 [20:10] <Sir_Salsa> can I get help?
#538 [20:17] <Andrio> ??> Sir_Salsa ask
#539 [20:17] <Absol> Sir_Salsa: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#540 [20:17] <Absol> Sir_Salsa: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#541 [20:20] <Sir_Salsa> I've asked Mojang and did everything they told me and my game still won't work. It get to the white Mojang loading screen and freezes
#542 [20:20] <Sir_Salsa> ive re-installed it, updated all my things, looked for help..
#543 [20:20] <Sir_Salsa> It worked before and all of a sudden it just freezes there, no error message at all
#544 [20:22] <Andrio> hm
#545 [20:25] <Sir_Salsa> I have no idea what to do now .-.
#546 [20:25] <mattym> ??> Sir_Salsa av/adwcleaner
#547 [20:25] <Absol> Sir_Salsa: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#548 [20:25] <Absol> Sir_Salsa: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#549 [20:27] * SierraTi [webchat@59.19.66.24] has joined #minecrafthelp
#550 [20:27] * AWESOMERADIOGUS [webchat@ip174-64-7-37.br.br.cox.net] has joined #minecrafthelp
#551 [20:28] <AWESOMERADIOGUS> my thing says that its unable to extract native files
#552 [20:28] <AWESOMERADIOGUS> wat do
#553 [20:29] <SierraTi> I'm unable to download realms-1.10.18.jar file download progress stops in 10~25% everytime and makes failed message
#554 [20:30] <Sir_Salsa> My computer is brand new it shouldn't have any viruses or anything
#555 [20:30] <SierraTi> I tryed to download in web browser and the same problem
#556 [20:31] <SierraTi> is there any way to download it from other site and paste it in my minecraft?
#557 [20:31] <AWESOMERADIOGUS> i dont think so sierra
#558 [20:31] * JohnPeterBros [webchat@c-68-36-79-188.hsd1.mi.comcast.net] has joined #minecrafthelp
#559 [20:32] * rata-blanca [webchat@177.240.204.144] has quit. (Ping timeout: 180 seconds)
#560 [20:32] <JohnPeterBros> Hello, minecraft crashes for me failry much as soon as I open a world or get onto a server
#561 [20:34] * JohnPeterBros [webchat@c-68-36-79-188.hsd1.mi.comcast.net] has quit. (Client Quit)
#562 [20:40] * Sulltran [webchat@50.226.222.35] has joined #minecrafthelp
#563 [20:40] <Sulltran> hello
#564 [20:41] <Sulltran> having an issue with downloading minecraft on my MAc
#565 [20:41] <Sir_Salsa> Closing this for ADWcleaner I guess
#566 [20:41] * Sir_Salsa [webchat@cpe-71-66-237-125.columbus.res.rr.com] has quit. (Quit: Web client closed)
#567 [20:41] <Sulltran> getting this Failed to download file. icon_16x16.png
#568 [20:46] * AWESOMERADIOGUS [webchat@ip174-64-7-37.br.br.cox.net] has quit. (Ping timeout: 180 seconds)
#569 [20:48] * SierraTi [webchat@59.19.66.24] has quit. (Ping timeout: 180 seconds)
#570 [20:59] * Sir_Salsa [webchat@cpe-71-66-237-125.columbus.res.rr.com] has joined #minecrafthelp
#571 [21:00] <Sir_Salsa> iT FoCkInG wOrKeD
#572 [21:00] <Sir_Salsa> oF aLl ThInGs
#573 [21:03] * Sir_Salsa [webchat@cpe-71-66-237-125.columbus.res.rr.com] has quit. (Ping timeout: 180 seconds)
#574 [21:16] * emeraldstyle12 [webchat@198-91-134-170.cpe.distributel.net] has joined #minecrafthelp
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#576 [21:24] * e_l1997 [~quassel@2.69.156.160.mobile.tre.se] has quit. (Read error: Connection reset by peer)
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#578 [22:12] * Santos [webchat@73.37.253.108] has joined #minecrafthelp
#579 [22:13] <Santos> I cant log into my minecraft account..
#580 [22:14] <Santos> I got my email hacked ages ago and can only remember 2/3 security questions
#581 [22:33] * Shirqo [webchat@60-240-2-75.tpgi.com.au] has joined #minecrafthelp
#582 [22:36] * Shirqo [webchat@60-240-2-75.tpgi.com.au] has quit. (Ping timeout: 180 seconds)
#583 [22:50] * Dandan [webchat@S0106f0f249667933.cg.shawcable.net] has joined #minecrafthelp
#584 [22:51] <Dandan> my account was hacked and the username was changed to something inappropriate for my kids is there a way to change it without waiting the full 30 days???
#585 [22:51] <mattym> ??> Dandan account/send-email
#586 [22:51] <Absol> Dandan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#587 [22:51] <Absol> Dandan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#588 [23:04] * Ethan [webchat@elau-laptop.dyn.ucr.edu] has joined #minecrafthelp
#589 [23:04] <Ethan> The game freezes at the main page
#590 [23:07] <mattym> Ethan, Do you mean on the screen with the Mojang logo?
#591 [23:08] <Ethan> https://gyazo.com/3de30e3beb8e875817222f9bb1bb9df7
#592 [23:08] <Ethan> The screenshot of it
#593 [23:09] <mattym> Ethan, Do you mean on the screen with the Mojang logo?
#594 [23:11] <Ethan> no
#595 [23:12] <mattym> Ethan, Describe exactly what happens.
#596 [23:15] <Ethan> WHen get into the page where it says singleplayer or multiplayer, the game freezes
#597 [23:16] <mattym> ??> Ethan tools/hjt
#598 [23:16] <Absol> Ethan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#599 [23:16] <Absol> Ethan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#600 [23:18] * Garland_ [webchat@c-174-54-87-108.hsd1.pa.comcast.net] has joined #minecrafthelp
#601 [23:18] <Garland_> HEY
#602 [23:19] <Garland_> HEY
#603 [23:19] * Garland_ [webchat@c-174-54-87-108.hsd1.pa.comcast.net] has quit. (Client Quit)
#604 [23:21] * Garland12 [webchat@c-174-54-87-108.hsd1.pa.comcast.net] has joined #minecrafthelp
#605 [23:22] <Garland12> Is there anyone here that can help me?
#606 [23:24] <Anna> explain what you need help with
#607 [23:47] * emay [webchat@220.90.170.24] has joined #minecrafthelp
#608 [23:49] <emay> hi the latest update is downloading super slowly, any tips? I don't have any known incompatible software, my internet speed is 11MBs down on average
#609 [23:50] <emay> update size is 46MB total, so far it has progressed just 8MB over a period of several minutes
#610 [23:51] <mattym> emay, Seems about right for your connection speed
#611 [23:52] <emay> well yesterday I downloaded a 2GB game in under 15 minutes so I don't see your logic there
#612 [23:53] <mattym> emay, Its going to take however long it takes.
#613 [23:53] <emay> 2MB per minute on an 11MB per second connection is not great, honestly
#614 [23:53] <emay> yeah, but like is there a known issue with the servers or something? I just don't get why it's so bad
#615 [23:55] <emay> i'm just worried that if the update is like this, is the game going to be playable once I get to it
#616 [23:57] <emay> no known issues, then?
#617 [23:57] <mattym> emay, Nope
#618 [23:57] <emay> ok, well thanks for clarifying
#619 [23:57] <emay> sorry if my attitude was kinda shitty, just frustrated I guess
#620 [23:57] <Absol> emay: Please keep it civil
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