#1 [00:04] <Gauns> here https://paste.ubuntu.com/26456472/
#2 [00:05] <Andrio> Gauns, there seem to be traces of an MCLeaks/AltDispenser installation there; you'll need to get rid of that.
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#5 [01:36] * redboyjon [webchat@host86-128-133-103.range86-128.btcentralplus.com] has joined #minecrafthelp
#6 [01:37] <redboyjon> I have forgotton the email I used to create my minecraft account how do I migrate it to a mojang account
#7 [01:38] <Andrio> ??> redboyjon account/send-email
#8 [01:38] <Absol> redboyjon: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#9 [01:38] <Absol> redboyjon: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#10 [01:39] <redboyjon> thank you
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#12 [01:39] <vw> There was no problem until a while ago, but there was a problem suddenly downloading the library file(realms-1.10.18.jar). I tried all that exists in MCL-5546.
#13 [01:39] <vw> Someone please tell me the solution.
#14 [01:43] <vw> Here is launcher log https://paste.ubuntu.com/26456687/
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#18 [04:01] <kiritokinte> whenever i press play on minecraft it gives me a crash error, so i reported to mojang and they said it's a common video card issue where you eed
#19 [04:02] <kiritokinte> sorry havn't finished yet
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#22 [04:04] <kiritokinte> where you have outdated drivers so i followed instructions to auto detect intel and there were no problems
#23 [04:04] * hypernator [webchat@p5DC7B2BD.dip0.t-ipconnect.de] has joined #minecrafthelp
#24 [04:05] <kiritokinte> then support said to pastes it to ubuntu pastebin and then send the link
#25 [04:05] <kiritokinte> to you so should i send it here
#26 [04:06] <kiritokinte> https://paste.ubuntu.com/26457307/
#27 [04:08] <kiritokinte> am i supposed to wait here for hours?
#28 [04:09] <kiritokinte> right this is a waste of time, im leaving
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#30 [04:11] <hypernator> hello, can anybody speak german here?
#31 [04:13] <hypernator> I can no longer access my account, change password is synonymous
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#36 [04:57] <Nicolas> https://paste.ubuntu.com/26457587/
#37 [04:58] <Nicolas> Somebody /
#38 [04:58] <Nicolas> ?
#39 [05:02] * hypernator [webchat@p5DC7B2BD.dip0.t-ipconnect.de] has quit. (Ping timeout: 180 seconds)
#40 [05:03] <Nicolas> https://paste.ubuntu.com/26457587/
#41 [06:32] * Lane [webchat@p579119D2.dip0.t-ipconnect.de] has joined #minecrafthelp
#42 [06:35] <Lane> I recently installed Minecraft for the first time. I clicked on play to try it out, but it crashed shortly afterwards with a report called: The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#43 [06:36] <Lane> I watched YouTube Videos and tried to fix it on my own, but nothing helped so far.
#44 [06:38] <GreyVulpine> Lane - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#45 [06:38] <Lane> I already did that
#46 [06:38] <GreyVulpine> Give us the link to your report
#47 [06:39] <Lane> https://paste.ubuntu.com/26458103/
#48 [06:40] <Lane> Thank you for helping me out
#49 [06:40] <GreyVulpine> Try downloading and installing the catalyst software suite from: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#50 [06:42] <Lane> I already did that too and it said all contents are already there
#51 [06:42] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#52 [06:42] <GreyVulpine> Well, as it is, those drivers are either out of date, or your video card is too old for minecraft.
#53 [06:43] <Lane> But I can play League of Legends?
#54 [06:44] <GreyVulpine> Not all games are programmed the same way. Minecraft uses OpenGL. League of Legends does not
#55 [06:45] <Lane> So you suggest me to install a new video card in my computer?
#56 [06:45] <GreyVulpine> Try that driver again, if it still doesn't work, then yes; your only recourse is to get a newer video card
#57 [06:46] <Lane> Thanks! That helped me a lot, have a nice day! :) ♥
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#59 [07:25] * grrrrrrrrrrr [webchat@43.249.37.46] has joined #minecrafthelp
#60 [07:25] <grrrrrrrrrrr> hi, anyone knows why i cannot register an account on minecraft.net?
#61 [07:25] <grrrrrrrrrrr> any known issues right now? all services seem to be healthy
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#64 [08:31] * Janner [webchat@138.68.162.208] has joined #minecrafthelp
#65 [08:35] <Janner> I'm trying to log into my account after migrating it to a mojang account, but it keeps saying "Error! Unknown e-mail address or password." even though I've entered all my new info in correctly.
#66 [08:36] <Andrio> ??> Janner login/throttle
#67 [08:36] <Absol> Janner: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#68 [08:36] <Absol> Janner: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
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#72 [08:56] * XXXHabibXXX [webchat@bba524122.alshamil.net.ae] has joined #minecrafthelp
#73 [08:57] <XXXHabibXXX> Hello?
#74 [08:57] <XXXHabibXXX> I am having issues
#75 [08:57] <XXXHabibXXX> with minecraft
#76 [08:57] <XXXHabibXXX> I can't login
#77 [08:57] <XXXHabibXXX> everything is fine i've resetted my password
#78 [08:57] <urielsalis> XXXHabibXXX, you received your new password?
#79 [08:57] <XXXHabibXXX> but It says I can't login
#80 [08:57] <XXXHabibXXX> Yes I did
#81 [08:57] <XXXHabibXXX> BUt still it dosen't work
#82 [08:58] <urielsalis> ??> XXXHabibXXX login/throttle
#83 [08:58] <Absol> XXXHabibXXX: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#84 [08:58] <Absol> XXXHabibXXX: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#85 [08:58] <XXXHabibXXX> But I've been trying to login for
#86 [08:58] <XXXHabibXXX> the past
#87 [08:59] <XXXHabibXXX> couple months
#88 [08:59] <XXXHabibXXX> could this be a ban or something maybe?
#89 [09:01] <urielsalis> ??> XXXHabibXXX tools/hjt
#90 [09:01] <Absol> XXXHabibXXX: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#91 [09:01] <Absol> XXXHabibXXX: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#92 [09:01] <Absol> XXXHabibXXX: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#93 [09:02] * XXXHabibXXX [webchat@bba524122.alshamil.net.ae] has left #minecrafthelp
#94 [09:37] <Paulo> Hi, my son is playing minecraft on a notebook with windows 10. So far so good, everything works perfekt, also the multiplayer mode. The problem starts with a new repeater from devolo, which is now installed. When the notebook ist connected to the repeater, all server in the multiplayer mode are not available. When i switch off the repeater everything is fine again. What is the problem with the repeater? Thank's
#95 [09:39] <urielsalis> Paulo, maybe it has some sort of firewall that is blocking the connections
#96 [09:46] <Paulo> I thought so too, I deactivated the firewall in the notebook, but no result. When the notebook is connected direkt to the rooter, everything is fine, also with activated firewall ...
#97 [09:47] <urielsalis> Paulo, the repeater might have a firewall
#98 [09:47] <Paulo> May be a problem with the firewall in the rooter?
#99 [09:47] <urielsalis> Paulo, yes
#100 [09:47] <Paulo> No, there is no firewall
#101 [09:47] <Paulo> in the repeater
#102 [09:50] <Paulo> is which ports perhaps must to be forwarded to the router?
#103 [09:50] <urielsalis> Paulo, port forwarding is other thing
#104 [09:51] <Paulo> O.k., how do I solve this problem in the firewall of the rooter?
#105 [09:52] * e_l1997 [~quassel@2.69.156.160.mobile.tre.se] has joined #minecrafthelp
#106 [09:56] <urielsalis> Paulo, if the issue is with the router, its something external to Minecraft that we cant help you with here
#107 [10:00] <Paulo> It's difficulte, I don't know if it is a problem with the rooter, because with the direct connection from notebook to the router everything it's fine :-( ...
#108 [10:00] <urielsalis> Paulo, the repeater is external too
#109 [10:01] <urielsalis> Paulo, and if it works without it, then its the repeater
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#112 [10:03] <Paulo> I understand, three different parties and no one is able to help me. Nevertheless many thanks ...
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#115 [10:07] * ItaStyle [webchat@ip-213-127-39-34.ip.prioritytelecom.net] has joined #minecrafthelp
#116 [10:08] <ItaStyle> Hello,
#117 [10:09] <ItaStyle> i have a problem with the newest snapshots after the full release of 1.12.2
#118 [10:10] <ItaStyle> When I try to open or create a world within snapshot 18W03B for instance my game crashes..
#119 [10:11] <ItaStyle> i am on a macbook pro 2015 model with the latest software of High Sierra
#120 [10:12] <ItaStyle> is there anyone who might help me with this issue ?
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#124 [10:29] * RedstoneFares [webchat@185.193.177.99] has joined #minecrafthelp
#125 [10:29] <RedstoneFares> hi
#126 [10:30] * Paulo [webchat@p4FDD85A0.dip0.t-ipconnect.de] has quit. (Ping timeout: 180 seconds)
#127 [10:30] <RedstoneFares> each time i click play on the launcher, it gives me an error screen
#128 [10:30] <RedstoneFares> im playing on latest release
#129 [10:30] <RedstoneFares> im playing on latest release
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#131 [10:33] * Lev [webchat@5.29.143.134] has joined #minecrafthelp
#132 [10:34] <Lev> Hi, I'd made very stupid thing
#133 [10:35] <Lev> I'd ordered minecraft for windows 10 instead of ordering full version and get windows version for free
#134 [10:35] <Lev> is there any way to fix it or I should pay again?
#135 [10:36] <urielsalis> ??> Lev account/refund
#136 [10:36] <Absol> Lev: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#137 [10:42] <Lev> thanks
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#139 [11:03] * zack [webchat@2.31.33.135] has joined #minecrafthelp
#140 [11:04] <zack> hello
#141 [11:04] <zack> can anyone help me?
#142 [11:06] <EMEBE_MC> Hello, a couple of weeks ago I have a problem with the game audio. Every time I start the game, I do not hear the audio and I have to enter the language or texture pack to "recharge" the minecraft, and there if it is heard. I do it most times !! help me please
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#145 [11:24] * chris is now known as Guest79818
#146 [11:25] <Guest79818> ive been getting the java platform SE has stopped working error and cannot start my game. I switched to an older launcher version and still get the same message
#147 [11:27] * Nicolas [webchat@5-12-186-15.residential.rdsnet.ro] has joined #minecrafthelp
#148 [11:27] <Nicolas> Anybody ?
#149 [11:28] <Nicolas> https://paste.ubuntu.com/26459569/
#150 [11:29] <Nicolas> This chat is dead
#151 [11:29] <Nicolas> So nobody is here right ?
#152 [11:29] <Nicolas> https://paste.ubuntu.com/26459569/
#153 [11:29] <Nicolas> https://paste.ubuntu.com/26459569/
#154 [11:29] <Nicolas> https://paste.ubuntu.com/26459569/
#155 [11:29] * Absol kicked Nicolas from #minecrafthelp (Reason: icolas :Stop spamming)
#156 [11:31] * Nicolas12 [webchat@5-12-186-15.residential.rdsnet.ro] has joined #minecrafthelp
#157 [11:31] <Nicolas12> kk , I am sorry
#158 [11:31] <Nicolas12> https://paste.ubuntu.com/26459569/
#159 [11:31] <Nicolas12> Pls help me !
#160 [11:31] <Nicolas12> Can u guys help me ?
#161 [11:31] <Nicolas12> Yes or no ?
#162 [11:32] <Nicolas12> Yep , dead server..
#163 [11:32] <Nicolas12> https://paste.ubuntu.com/26459569/https://paste.ubuntu.com/26459569/https://paste.ubuntu.com/26459569/https://paste.ubuntu.com/26459569/https://paste.ubuntu.com/26459569/https://paste.ubuntu.com/26459569/https://paste.ubuntu.com/26459569/https://paste.ubuntu.com/26459569/https://paste.ubuntu.com/26459569/https://paste.ubuntu.com/26459569/https://paste.ubuntu.com/26459569/https://paste.ubuntu.com/26459569/https://paste.ubuntu.com/
#164 [11:32] <Nicolas12> https://paste.ubuntu.com/26459569/
#165 [11:32] <Nicolas12> https://paste.ubuntu.com/26459569/
#166 [11:32] <Nicolas12> https://paste.ubuntu.com/26459569/
#167 [11:32] * Absol kicked Nicolas12 from #minecrafthelp (Reason: icolas12 :Stop spamming)
#168 [11:33] * Mr_voloda13 [webchat@158-233-134-95.pool.ukrtel.net] has joined #minecrafthelp
#169 [11:33] <Guest79818> ive been getting the java platform SE has stopped working error and cannot start my game. I switched to an older launcher version and still get the same message
#170 [11:33] * Mr_voloda13 [webchat@158-233-134-95.pool.ukrtel.net] has quit. (Client Quit)
#171 [11:35] <Janner> I waited an hour for the account lockout thing to pass, but it still won't let me log in with my correct information even after I reset my password.
#172 [11:38] <Guest79818> ive been getting the java platform SE has stopped working error and cannot start my game. I switched to an older launcher version and still get the same message
#173 [11:45] <EMEBE_MC> Hello, a couple of weeks ago I have a problem with the game audio. Every time I start the game, I do not hear the audio and I have to enter the language or texture pack to "recharge" the minecraft, and there if it is heard. I do it most times !! help me please
#174 [11:54] * mauri [webchat@CPE84948cd703f1-CM84948cd703f0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#175 [11:54] <mauri> hello
#176 [11:54] <mauri> i have a question
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#181 [12:10] * ItaStyle [webchat@ip-213-127-39-34.ip.prioritytelecom.net] has quit. (Quit: Web client closed)
#182 [12:12] <Nic> im having trouble loging in to my mojang account because i dont remember what my answers for my security question are. Ive tried to reset them but keep telling me the link has expired\
#183 [12:13] <Nic> My username is Itz D YoungGun
#184 [12:16] * Nic [webchat@d24-204-213-199.home4.cgocable.net] has quit. (Quit: Web client closed)
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#186 [12:39] * choptil [webchat@190-82-28-80.adsl.tie.cl] has joined #minecrafthelp
#187 [12:40] <choptil> i tried to load minecraft but it says " Unable to save download. es_uy.lang "
#188 [12:41] <choptil> is there a way to fix this?
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#192 [13:00] <Seven9> Hello, who will help me with connection fail to premium servers?
#193 [13:01] <Seven9> MP Error: Invalid session - Like warez MC.
#194 [13:01] * charlie_ [webchat@104-159-220-123.dhcp.eucl.wi.charter.com] has joined #minecrafthelp
#195 [13:01] <charlie_> hi
#196 [13:01] <charlie_> i need some help
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#204 [13:43] * heybich [webchat@89-15-144-85.ftth.glasoperator.nl] has joined #minecrafthelp
#205 [13:43] <heybich> hi
#206 [13:44] <heybich> hi???
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#208 [14:03] * Ciro1 [webchat@190.192.5.99] has joined #minecrafthelp
#209 [14:04] <Ciro1> hi i'm Ciro1 and i have a problem with a crash report in minecraft
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#212 [14:18] * kman166 [webchat@163.willowbrook.wintek.com] has joined #minecrafthelp
#213 [14:20] <kman166> So i have just purchased the newest edition of the game off the minecraft website and it gives me the link to download it. When i click on it it gives me the "disk" file however i cant seem to get the file to open
#214 [14:24] <kman166> Im currently using a mac for the game but i cant even get the game to open or download
#215 [14:25] * nunez [webchat@cpe-76-183-44-74.tx.res.rr.com] has joined #minecrafthelp
#216 [14:28] <nunez> I have windows 10 and am trying to launch Minecraft Java Edition. I receive the error "Application has been blocked from accessing Graphic Hardware".
#217 [14:28] <nunez> This is a new computer, my previous computer (with windows 7) crashed
#218 [14:32] * Timman2004 [webchat@p5B37CBFD.dip0.t-ipconnect.de] has quit. (Ping timeout: 180 seconds)
#219 [14:36] <kman166> So i have just purchased the newest edition of the game off the minecraft website and it gives me the link to download it. When i click on it it gives me the "disk" file however i cant seem to get the file to open
#220 [14:47] * Terra [webchat@91.100.80.39.generic-hostname.arrownet.dk] has joined #minecrafthelp
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#223 [14:49] <Guest23861> Why won't it let me use forge on minecraft anyone know y
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#227 [14:51] <Terra> Hey can anyone help? My friend is getting this error "io.netty.channel.abstractchannel$annotatedconnectexception: Connection timed out:no further information" whenever he's trying to connect to my server. I can connect using my Public ip. But when my friend tries he simply gets that error.
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#231 [15:03] * Ciro1 [webchat@190.192.5.99] has joined #minecrafthelp
#232 [15:03] <Ciro1> hey hello i'm ciro1 an i have a problem with a crash in minecraft
#233 [15:15] * steelbreeyt [webchat@090-229-024-217.ip-addr.vsenet.de] has joined #minecrafthelp
#234 [15:15] * steelbreeyt [webchat@090-229-024-217.ip-addr.vsenet.de] has quit. (Client Quit)
#235 [15:25] * Koala [webchat@80.111.118.47] has joined #minecrafthelp
#236 [15:26] <Koala> what is up my dudes
#237 [15:26] * Koala [webchat@80.111.118.47] has quit. (Client Quit)
#238 [15:37] * oreo [webchat@static24-89-82-165.r.rev.accesscomm.ca] has joined #minecrafthelp
#239 [15:37] <oreo> k so i try to play minecraft and it says unable to save download
#240 [15:37] <oreo> what do i do to fix it?
#241 [15:39] <oreo> when i click play on minecraft it says unable to save download
#242 [15:40] * oreo [webchat@static24-89-82-165.r.rev.accesscomm.ca] has quit. (Client Quit)
#243 [15:40] * Harizon [webchat@c83-254-55-250.bredband.comhem.se] has joined #minecrafthelp
#244 [15:42] <Harizon> Hello, I just learned how to setup a server for me and my friends. Now I want to start the server with a couple of commands i.e. /gamerule DoDaylightCycle false, to always have gay in my server. How do I do it without have to write it every time I start the server?
#245 [15:43] <Harizon> day* not gay sorry
#246 [15:48] <mattym> Harizon, It should remain set that way unless you make a new world
#247 [15:51] * peters [webchat@host109-151-80-177.range109-151.btcentralplus.com] has joined #minecrafthelp
#248 [15:51] <peters> i remember my minecraft username i think but nothing else
#249 [15:52] <peters> it was created in like from 2009 to 2011
#250 [15:52] <Harizon> But everytime i stop it and start it with .bat file again it resets and will no longer be set
#251 [15:53] <Harizon> Thanks for replying
#252 [15:54] <peters> is there a way i can get my account
#253 [15:54] <mattym> ??> peters account/send-email
#254 [15:54] <Absol> peters: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#255 [15:54] <Absol> peters: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#256 [15:55] <peters> how am i supposed to know the transaction id i made the account maybe upto 9 years ago and i dont know the email
#257 [15:55] <mattym> peters, Try without it, see what they say.
#258 [15:55] <peters> okay cheers
#259 [15:56] <mattym> Harizon, Cant think of any way to have it run each time that would be easier than just typing the command each time.
#260 [15:57] <mattym> Harizon, Easiest way may be to just make a command block with a button in the world set to change that rule. This way if it gets restarted anyone who needs can fix the setting.
#261 [16:02] <Harizon> Yea okey, thanks for the help! Cheers
#262 [16:07] * Parker [webchat@71.51.163.132] has joined #minecrafthelp
#263 [16:09] * Harizon [webchat@c83-254-55-250.bredband.comhem.se] has quit. (Quit: Web client closed)
#264 [16:09] <Parker> Hey I'm having trouble changing my profile name, I entered my new username and password but its stuck on 'Checking profile name and password'
#265 [16:10] <mattym> Parker, Where is it showing that?
#266 [16:12] <Parker> Im on the Rename Profile page on the Account.Mojang site, its showing a little loading icon I guess at the bottom of the page next to the 'Checking profile name and password'
#267 [16:13] <mattym> Parker, What web browser are you using, and do you have any ad-blocking programs installed?
#268 [16:13] * jpower9000 [webchat@c-76-121-14-130.hsd1.wa.comcast.net] has joined #minecrafthelp
#269 [16:14] <jpower9000> I have a question
#270 [16:14] <thgilfodrol> jpower9000: what is the question?
#271 [16:14] <jpower9000> Every time I try to join a server it just says not authenticated with minecraft.net, but hypixel just says failed to authenticate your connection. So can you please help me? BTW my wi-fi works fine.
#272 [16:14] <thgilfodrol> ??> jpower9000 launcher/relog
#273 [16:14] <Absol> jpower9000: Click your Minecraft username in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#274 [16:15] <jpower9000> ill try that
#275 [16:15] <Parker> Im on Google chrome, and I just tried to change my profile name with my adblocker off, same problem is happening so far.
#276 [16:15] * randomperson [webchat@222-155-111-15.jetstream.xtra.co.nz] has joined #minecrafthelp
#277 [16:16] <mattym> Parker, See if you get the same issue with a different web browser
#278 [16:16] <randomperson> as soon as minecraft starts it crashes
#279 [16:16] <thgilfodrol> ??> randomperson launcher/log
#280 [16:16] <Absol> randomperson: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#281 [16:17] <randomperson> https://paste.ubuntu.com/26460791/
#282 [16:19] <jpower9000> OMFG THANK YOU SO MUCH!!!! I HAVE HAD NO SERVERS FOR MONTHS!!!!!! NOW I HAVE SERVERS BACK THANK YOU SO MUCH!!!!!
#283 [16:19] <jpower9000> THANK YOU!!!
#284 [16:20] <Parker> I was able to change my name on internet explorer, thanks for the help
#285 [16:20] * rodrigosotelt [webchat@190.232.242.166] has joined #minecrafthelp
#286 [16:20] <rodrigosotelt> server
#287 [16:20] <rodrigosotelt> ists focking
#288 [16:20] * rodrigosotelt [webchat@190.232.242.166] has quit. (Client Quit)
#289 [16:21] <randomperson> why does it show your ip on here?
#290 [16:21] <thgilfodrol> ??> randomperson launcher/crash-log
#291 [16:21] <Absol> randomperson: We need to see your crash log, which is created after a crash.
#292 [16:21] <Absol> randomperson: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recently dated text file and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#293 [16:21] <thgilfodrol> randomperson: for easier identification of users
#294 [16:22] <randomperson> https://paste.ubuntu.com/26460791/
#295 [16:22] <randomperson> I did, twice
#296 [16:23] <thgilfodrol> randomperson: to clarify, the new instructions asks for a different log
#297 [16:23] <randomperson> ok
#298 [16:23] * Parker [webchat@71.51.163.132] has quit. (Ping timeout: 180 seconds)
#299 [16:25] <thgilfodrol> randomperson: sorry, can you get the launcher log file requested below instead?
#300 [16:25] <thgilfodrol> ??> randomperson launcher/log-txt
#301 [16:25] <Absol> randomperson: We need to see your full launcher log, which is created in the game directory.
#302 [16:25] <Absol> randomperson: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#303 [16:25] <randomperson> Im doing it right now
#304 [16:26] <randomperson> but it comes up as .gz
#305 [16:27] <randomperson> https://paste.ubuntu.com/26460837/
#306 [16:28] <thgilfodrol> ??> randomperson win/dxdiag
#307 [16:28] <Absol> randomperson: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#308 [16:28] * billiter [webchat@dynamic-acs-24-154-220-191.zoominternet.net] has joined #minecrafthelp
#309 [16:28] <billiter> hello
#310 [16:29] * Kenzie [webchat@142.167.156.183] has joined #minecrafthelp
#311 [16:29] <billiter> I cannot sign in due to an "Error" help!
#312 [16:29] * Lily [webchat@cpe-76-180-97-2.buffalo.res.rr.com] has joined #minecrafthelp
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#314 [16:29] <randomperson> https://paste.ubuntu.com/26460849/
#315 [16:29] <thgilfodrol> billiter: what's the full, exact error?
#316 [16:30] * AnimalCrackers011 [webchat@cpe-76-180-97-2.buffalo.res.rr.com] has joined #minecrafthelp
#317 [16:30] <thgilfodrol> randomperson: can you generate a dxdiag log?
#318 [16:30] <billiter> So when i try to buy the game it says error there is an issue signing in and it will not sign in and ive tried restting and verifying.
#319 [16:31] <Kenzie> https://paste.ubuntu.com/26460833/ Hey I got minecraft to download but it wont start, says pixel format not accelerated.. Have tried everything
#320 [16:31] <AnimalCrackers011> what do I do if it says error when I click on it
#321 [16:31] <AnimalCrackers011> I tried everything
#322 [16:31] <randomperson> nvm i fixed it
#323 [16:31] * Nico_Di_Angelo [webchat@65-130-17-80.slkc.qwest.net] has joined #minecrafthelp
#324 [16:32] <thgilfodrol> randomperson: ah, what was the issue?
#325 [16:32] <thgilfodrol> AnimalCrackers011: when you click on what?
#326 [16:32] <billiter> We could not authenticate you against our servers. Please try to log out and then log back in again. An error prevented your request from being processed. Please try again.
#327 [16:32] <randomperson> FAQ lwji
#328 [16:32] <thgilfodrol> ??> Kenzie win/dxdiag
#329 [16:32] <Absol> Kenzie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#330 [16:32] * ronilsom [webchat@177.126.129.88] has joined #minecrafthelp
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#332 [16:33] <AnimalCrackers011> what do I do if it says, error unable to create temporary directory
#333 [16:33] <thgilfodrol> AnimalCrackers011: what's the full, exact error?
#334 [16:33] <AnimalCrackers011> so I click on play and it won't let me
#335 [16:33] <Nico_Di_Angelo> whenever i try to start minecraft it opens an error message saying there was an error with rendering the graphics of the game
#336 [16:33] <billiter> same
#337 [16:33] <AnimalCrackers011> same
#338 [16:33] <Kenzie> I did follow those instructions. I have my link https://paste.ubuntu.com/26460833/
#339 [16:33] <Nico_Di_Angelo> as do i
#340 [16:33] <AnimalCrackers011> nothing is working for me
#341 [16:34] <thgilfodrol> Nico_Di_Angelo: can you post your log?
#342 [16:34] <mattym> Kenzie, Download and Install the file from this page https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81503
#343 [16:34] * persaiscat [webchat@c-71-227-88-84.hsd1.mi.comcast.net] has joined #minecrafthelp
#344 [16:34] <Nico_Di_Angelo> this? https://paste.ubuntu.com/26460854/
#345 [16:34] <Kenzie> What does this do, matt?
#346 [16:34] <AnimalCrackers011> that does nothing
#347 [16:34] <AnimalCrackers011> please help
#348 [16:34] <mattym> Kenzie, Updates something your missing.
#349 [16:34] <persaiscat> i need help finding out how to disable mcaffe
#350 [16:35] <Kenzie> Alright
#351 [16:35] <AnimalCrackers011> should I trust it
#352 [16:35] <mattym> AnimalCrackers011, You have been asked several times for the exact full error you get.
#353 [16:35] <mattym> ??> persaiscat av/mcafee/uninstall
#354 [16:35] <Absol> persaiscat: To completely uninstall McAfee products, follow the instructions here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#355 [16:36] * randomperson [webchat@222-155-111-15.jetstream.xtra.co.nz] has quit. (Ping timeout: 180 seconds)
#356 [16:36] <AnimalCrackers011> I tried to explain
#357 [16:36] <persaiscat> THANKS
#358 [16:36] <thgilfodrol> Kenzie: can you download the driver from https://esupport.sony.com/CA/p/swu-download.pl?mdl=VPCEB12FD&upd_id=8501&os_group_id=6 , and install it?
#359 [16:36] <AnimalCrackers011> so basically I just click play, and then it says ERROR
#360 [16:36] <mattym> AnimalCrackers011, You have been asked several times for the exact full error you get.
#361 [16:37] <AnimalCrackers011> it's working now sorry I can't really explain but thanks for trying sorry
#362 [16:37] <AnimalCrackers011> if it doesn't work next time ill try and explain better
#363 [16:37] <persaiscat> THAT IS THE EXAT FULL ANSER SHE GETS
#364 [16:37] <billiter> Someone wanna helpme
#365 [16:37] <Lord_Ralex> persaiscat, stop with the caps
#366 [16:37] <mattym> Nico_Di_Angelo, Your computer does not meet the minimum requirements for the game.
#367 [16:38] * luiz [webchat@189.91.181.133] has joined #minecrafthelp
#368 [16:38] <AnimalCrackers011> thanks
#369 [16:38] <AnimalCrackers011> bye!
#370 [16:38] <Nico_Di_Angelo> is there anything i can do to fix that without getting a different computer?
#371 [16:38] <Kenzie> thgilfodrol I'm downloading what mattym has told me to download, if that doesn't work I'll try yours
#372 [16:38] <persaiscat> i cant spell today
#373 [16:38] <mattym> ??> billiter tools/hjt
#374 [16:38] <Absol> billiter: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#375 [16:38] <Absol> billiter: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#376 [16:38] <mattym> Nico_Di_Angelo, No
#377 [16:38] <Nico_Di_Angelo> okay thanks anyways
#378 [16:38] * Nico_Di_Angelo [webchat@65-130-17-80.slkc.qwest.net] has quit. (Quit: Web client closed)
#379 [16:39] <persaiscat> how do i acsses that link you sent me
#380 [16:39] <thgilfodrol> Kenzie: sure, both should be similar (mattym's might have better performance, though the one I linked may be more compatible)
#381 [16:39] <persaiscat> HeLlO
#382 [16:39] <mattym> persaiscat, You press on the link Absol wrote.
#383 [16:39] <Kenzie> I see, well, mattym's has finished downloading and has told me to restart the computer. If that doesnt work I'll be back
#384 [16:40] <Kenzie> Thank you so much
#385 [16:40] <mattym> persaiscat, Grab the tool from the page and follow the instructions it gives you.
#386 [16:40] <thgilfodrol> Kenzie: no problem, good luck
#387 [16:41] * luiz [webchat@189.91.181.133] has quit. (Client Quit)
#388 [16:42] <billiter> https://paste.ubuntu.com/26460907/
#389 [16:42] <mattym> ??> billiter info/mcleaks
#390 [16:42] <Absol> billiter: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#391 [16:42] <Absol> billiter: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#392 [16:43] * Kenzie [webchat@142.167.156.183] has quit. (Ping timeout: 180 seconds)
#393 [16:43] <persaiscat> It DOnt WoRk
#394 [16:44] * Lord_Ralex kicked persaiscat from #minecrafthelp (Reason: ersaiscat :Stop with the moronic typing)
#395 [16:45] * sparks [webchat@c-71-227-88-84.hsd1.mi.comcast.net] has joined #minecrafthelp
#396 [16:46] <sparks> i need help uninstalling Mcafee
#397 [16:46] <mattym> sparks, Follow the directions you were already given.
#398 [16:46] <sparks> i tried
#399 [16:47] <sparks> but my computer is a peice o junk and i cant get a new one
#400 [16:49] <sparks> umm are you still there
#401 [16:50] <sparks> hello
#402 [16:50] <mattym> sparks, If that tools doesn't work, there is nothing further we can do.
#403 [16:51] <sparks> well i dont know how to explain it
#404 [16:51] <sparks> but i juust cant find the Mcafee file
#405 [16:51] <Lord_Ralex> Then go talk with Mcafee support
#406 [16:51] <Lord_Ralex> We're not Mcafee and can't give personalized help to remove their software.
#407 [16:51] <sparks> i kind of cant
#408 [16:52] <sparks> im home alone
#409 [16:52] <Lord_Ralex> And that's going to stop you forever....? That does not change what I have said.
#410 [16:52] <Lord_Ralex> We can't help more than their own tool. If their tool isn't working, you need to contact Mcafee.
#411 [16:53] <sparks> you know i am a kid right
#412 [16:53] <Lord_Ralex> So? You got an adult who can do that.
#413 [16:53] <sparks> ?
#414 [16:53] <sparks> IDLY
#415 [16:53] * Lord_Ralex kicked sparks from #minecrafthelp (Reason: parks :You don't have sparks flying it seems)
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#418 [17:07] * Rainbow_Cat_7788 [webchat@c211-28-46-85.sunsh2.vic.optusnet.com.au] has joined #minecrafthelp
#419 [17:08] <Rainbow_Cat_7788> Hello. There seems to be a problem with my Minecraft. Whenever I try to open it, it comes up with a grey question mark over the top and does not open.
#420 [17:08] <Rainbow_Cat_7788> How can I fix this?
#421 [17:14] * Rainbow_Cat_7788 [webchat@c211-28-46-85.sunsh2.vic.optusnet.com.au] has quit. (Quit: Web client closed)
#422 [17:15] * Rainbow_Cat_7788 [webchat@c211-28-46-85.sunsh2.vic.optusnet.com.au] has joined #minecrafthelp
#423 [17:15] <Rainbow_Cat_7788> Hello. there seems to be a problem with my Minecraft. Whenever I try to open it, it comes up with a grey question mark over the top and does not open. How can I fix this?
#424 [17:39] * Griffin [webchat@c-76-20-146-117.hsd1.mi.comcast.net] has joined #minecrafthelp
#425 [17:40] <Griffin> I am getting constant 45-50 fps and it doesn't matter what settings that I have on it stays on 45-50. Please Help.
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#430 [18:06] <beefboi_> when i trie to play itsays i cant
#431 [18:06] <Bobby_> Hello I purchased Minecraft Windows 10 Edition and redeemed my code online. Then when I try to download it from the Windows store it says Sorry, there's a problem getting this info. Refresh the page, and we'll try again..
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#438 [18:54] * lanhelppls [webchat@toroon4423w-lp130-01-64-231-152-226.dsl.bell.ca] has joined #minecrafthelp
#439 [18:55] <lanhelppls> hi, I am having trouble connecting lan worlds
#440 [18:56] * Vinicius [webchat@pool-108-53-11-116.nwrknj.fios.verizon.net] has joined #minecrafthelp
#441 [18:56] <Vinicius> can't login, any way
#442 [18:56] <Vinicius> I'm using the right password
#443 [18:56] <Vinicius> tried to reset it
#444 [18:56] <Vinicius> created a new account
#445 [18:56] <Vinicius> nothing works
#446 [18:56] <lanhelppls> try logging in with only email, not username
#447 [18:56] <Vinicius> I'm using email
#448 [18:57] <Vinicius> keeps saying invalid username/password
#449 [18:57] <lanhelppls> maybe caps lock was on?
#450 [18:57] <Vinicius> even for a brand new account
#451 [18:57] <Vinicius> no
#452 [18:57] <lanhelppls> idk then
#453 [18:57] <lanhelppls> do youknow anything about lan worls
#454 [18:57] <lanhelppls> worlds*
#455 [18:58] * Guilherme [webchat@177.97.131.222] has joined #minecrafthelp
#456 [18:58] <Vinicius> I'm trying to login on the website
#457 [18:58] <lanhelppls> does it work in the app then?
#458 [18:59] <Guilherme> I migrated my account to another account mojang but I do not work, what do I do?
#459 [18:59] <lanhelppls> i don't know about that
#460 [19:00] * Guilherme [webchat@177.97.131.222] has quit. (Client Quit)
#461 [19:03] * lanhelppls [webchat@toroon4423w-lp130-01-64-231-152-226.dsl.bell.ca] has quit. (Ping timeout: 180 seconds)
#462 [19:03] <Vinicius> not working on the app either
#463 [19:03] <Vinicius> it's weird, if I reset the password I get the email
#464 [19:03] <Vinicius> I can reset it
#465 [19:03] <Vinicius> but it never works
#466 [19:04] <Vinicius> not in the app or in the website, keep saying invalid username/password
#467 [19:04] <Vinicius> most bizarre
#468 [19:07] * alyzars [webchat@ip68-97-105-147.ok.ok.cox.net] has joined #minecrafthelp
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#470 [19:18] * lil [webchat@cpe-69-207-211-37.stny.res.rr.com] has joined #minecrafthelp
#471 [19:20] <lil> Every time I try to launch minecraft it crashes and says this: The game crashed whilst initializing game The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#472 [19:20] <lil> I have tried to fix it but nothing seems to work... any idea what to do??
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#476 [19:30] * jmm [webchat@pool-71-121-215-251.bltmmd.fios.verizon.net] has joined #minecrafthelp
#477 [19:31] <jmm> i am having trouble playing as a multiplayer with connecting two different computers onto LAN. i am connected by an ethernet cord and have tried via wifi as well. the message that keeps popping up is connection timed out.
#478 [19:34] <jmm> hello?
#479 [19:46] * danie [webchat@107-135-108-69.lightspeed.lsvlky.sbcglobal.net] has joined #minecrafthelp
#480 [19:46] <danie> not letting me play
#481 [19:47] <danie> so
#482 [19:47] <danie> help
#483 [19:47] <danie> bro
#484 [19:47] <danie> lol
#485 [19:47] <danie> lol
#486 [19:47] <danie> ;p;
#487 [19:47] <danie> ;pl;
#488 [19:47] <danie> ;p
#489 [19:47] <danie> lol
#490 [19:48] <danie> lol
#491 [19:48] <danie> lol
#492 [19:48] <danie> lol
#493 [19:48] * Absol kicked danie from #minecrafthelp (Reason: anie :Stop spamming)
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#496 [19:51] <Andrew_> I have a pixel format not accelerated problem
#497 [19:52] <mattym> Andrew_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#498 [19:53] <Andrew_> https://paste.ubuntu.com/26461677/
#499 [19:58] * Francisco_164 [webchat@host75-32-231-152.movistar.com.ni] has joined #minecrafthelp
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#501 [20:04] <Francisco_164> I have a problem with minecraft whenever I give play to the launcher I get Crash report and the error says: No OpenGL context found in the current thread and another error that says: NullPinterException: null, I would like very much to help me solve the problems thanks
#502 [20:05] <mattym> ??> Francisco_164 win/reinst
#503 [20:05] <Absol> Francisco_164: You may need to reinstall the locally installed files that Minecraft puts into place.
#504 [20:05] <Absol> Francisco_164: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#505 [20:05] <mattym> Andrew_, Your computer does not meet the minimum requirements for the game.
#506 [20:06] <Andrew_> oh ok
#507 [20:06] <Andrew_> i thought that might be I have a lenovo x60
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#509 [20:08] <Francisco_164> tranks
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#518 [20:39] <A-Z> hi umm when I try to enter 1.6.4 it crash's instantly
#519 [20:39] <A-Z> hello?
#520 [20:40] <A-Z> >:I
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#523 [20:41] <Chibi> .
#524 [20:42] * Chibi is now known as Guest2678
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#527 [21:18] <jmm> i am having trouble playing as a multiplayer with connecting two different computers onto LAN. i am connected by an ethernet cord and have tried via wifi as well. the message that keeps popping up is connection timed out.
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#529 [21:24] * ferruicio [webchat@c-73-109-68-96.hsd1.wa.comcast.net] has joined #minecrafthelp
#530 [21:24] <ferruicio> client is always stuck at not responding after pressing play
#531 [21:25] <ferruicio> i tried reinstalling minecraft but it still stayed the same
#532 [21:25] <mattym> ??> ferruicio av/adwcleaner
#533 [21:25] <Absol> ferruicio: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#534 [21:25] <Absol> ferruicio: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#535 [21:27] <ferruicio> it just suddenly did this though, I opened the client normally this afternoon and now it doesn't work anymore
#536 [21:27] <ferruicio> i haven't installed anything so far today
#537 [21:27] <mattym> ferruicio, Run the tool Absol linked
#538 [21:29] * Emptypromise [webchat@201.143.244.102.dsl.dyn.telnor.net] has joined #minecrafthelp
#539 [21:30] <Emptypromise> hi, im having trouble with a download error
#540 [21:31] <Emptypromise> the bug report says it has something to do with firewalls, but i havent any
#541 [21:31] <Emptypromise> im on mac
#542 [21:32] <Emptypromise> there is something else that i should try?
#543 [21:32] <mattym> Emptypromise, Do you have any Antivirus, Firewall, VPN, Ad Blocking or Parental Control software installed?
#544 [21:32] <Emptypromise> none of these, an im on mac admin account
#545 [21:33] * ferruicio [webchat@c-73-109-68-96.hsd1.wa.comcast.net] has quit. (Ping timeout: 180 seconds)
#546 [21:33] <mattym> Emptypromise, Double check, on a Mac its usually one of those mentioned things
#547 [21:33] <Emptypromise> the error says: Failed to download file. ar_sa.lang, a week ago it was ca_es.lang
#548 [21:35] <Emptypromise> thanks for the help, im going to try again
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#550 [22:03] <vee> i can't sign in
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#553 [22:09] <phantasticalvin> Hi there! I keep getting the following error message when trying to run minecraft: The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#554 [22:09] <phantasticalvin> I've checked all of my drivers and they're all up to date
#555 [22:10] <phantasticalvin> I am currently running Windows 10 on an HP laptop and I have the device display data copied to a file sharing site
#556 [22:10] <phantasticalvin> I've also updated Java just in case that was the issue
#557 [22:11] <phantasticalvin> (currently running on Java 8, should I perhaps try switching to Java 9?)
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#561 [22:28] <percy> i am unable to download the newest version of minecraft and dont know why
#562 [22:29] <orah> I cant log into my account and i am not receiving the password reset emails from mojang
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#566 [22:34] <CrimsonLegion94> Hello, I'm having issues pinging a server
#567 [22:36] <CrimsonLegion94> I've done everything in my power to solve this issue, going as far as calling my internet provider
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#575 [23:11] <hhhhhhh> FUCKDca
#576 [23:11] <Absol> hhhhhhh: Please keep it civil
#577 [23:12] <hhhhhhh> u suck
#578 [23:12] <hhhhhhh> aaaaaaaaaaaaaaaaaaa
#579 [23:12] <hhhhhhh> asdasdawsdsadasdadasdasdasdasdasd
#580 [23:12] <hhhhhhh> asdas
#581 [23:12] <hhhhhhh> da
#582 [23:12] <hhhhhhh> sd
#583 [23:12] * Absol kicked hhhhhhh from #minecrafthelp (Reason: hhhhhh :Stop spamming)
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#586 [23:27] <A_> when I try ro use 1.6.4 the game crashes can you please help?
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#590 [23:31] <A-Z> I have tried to launch 1.64 but it always crashes can someone plz help?
#591 [23:35] <A-Z> ?
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#594 [23:49] <ShogunTahiri> Hi um i launch the client for the 1st time and its not letting me log in?
#595 [23:50] <ShogunTahiri> I used my mojang acc username and pw and it tells me incorrect username and password
#596 [23:50] <ShogunTahiri> but i tested it on the site and it worked?
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