#1 [01:32] * Pyrus [~pyrus@coffee-break.at] has quit. (Quit: ZNC - http://znc.in)
#2 [01:34] * Pyrus [~pyrus@coffee-break.at] has joined #minecrafthelp
#3 [01:40] * Hununu02 [webchat@c-73-220-231-92.hsd1.ca.comcast.net] has joined #minecrafthelp
#4 [01:45] * Hununu02 [webchat@c-73-220-231-92.hsd1.ca.comcast.net] has quit. (Client Quit)
#5 [01:46] * Absol [~Absol@hound.of.the.devilincarnate.net] has joined #minecrafthelp
#6 [01:46] * Hununu02 [webchat@c-73-220-231-92.hsd1.ca.comcast.net] has joined #minecrafthelp
#7 [01:47] <Hununu02> heyi need help with my acc
#8 [01:48] <Hununu02> i can't log into my minecraft acc i couldn't log into it for days
#9 [01:48] <Hununu02> its getting pretty annoying
#10 [01:48] <Andrio> Hununu02, can you reset your password?
#11 [01:48] <Hununu02> no i cant
#12 [01:49] <Andrio> ??> Hununu02 account/send-email
#13 [01:49] <Absol> Hununu02: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#14 [01:49] <Absol> Hununu02: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#15 [01:49] <Hununu02> my email it says i need a email, i wrote my email in and it said it was invalid
#16 [01:54] * Hununu02 [webchat@c-73-220-231-92.hsd1.ca.comcast.net] has quit. (Quit: Web client closed)
#17 [01:55] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#18 [02:21] * Axel [webchat@LFbn-1-2161-131.w90-76.abo.wanadoo.fr] has joined #minecrafthelp
#19 [02:38] * lolitsteve [webchat@1.232.143.248] has joined #minecrafthelp
#20 [02:39] * lolitsteve [webchat@1.232.143.248] has quit. (Client Quit)
#21 [03:21] * won_0 [webchat@118.37.239.220] has joined #minecrafthelp
#22 [03:21] * won_0 [webchat@118.37.239.220] has quit. (Client Quit)
#23 [04:16] * lol768 [lol768@catastrophe.esper.net] has quit. (Ping timeout: 207 seconds)
#24 [04:16] * lol768 [lol768@galaxy.liefland.net] has joined #minecrafthelp
#25 [04:31] * webrosc [~webrosc@cpc138564-newt42-2-0-cust218.19-3.cable.virginm.net] has quit. (Ping timeout: 207 seconds)
#26 [04:31] * webrosc [~webrosc@cpc138564-newt42-2-0-cust218.19-3.cable.virginm.net] has joined #minecrafthelp
#27 [04:32] * gurs_ [webchat@105.154.198.120] has joined #minecrafthelp
#28 [04:32] <gurs_> hello
#29 [04:33] <gurs_> I have my minecraft account and the windows 10 key says on the left that it's redeemed i haven't redeemed anything '-' i still have the key and my account but when i try to redeem it it won't let me it says that it's already redeemed
#30 [04:43] * gurs_ [webchat@105.154.198.120] has quit. (Ping timeout: 180 seconds)
#31 [04:53] * Mumbear [webchat@101.184.144.39] has joined #minecrafthelp
#32 [04:53] * Mumbear [webchat@101.184.144.39] has quit. (Client Quit)
#33 [04:53] * Henrique [webchat@mtrlpq3401w-lp140-02-70-27-245-102.dsl.bell.ca] has joined #minecrafthelp
#34 [04:54] <Henrique> I keep getting pixel format not accelerated Errors
#35 [04:55] * Symsy [webchat@101.184.144.39] has joined #minecrafthelp
#36 [04:55] <Henrique> And sadly I've been trying to manually set one but sadly nothing.
#37 [04:55] <Symsy> My mindcraft is playing up - the screen contents are smaller and harder to read
#38 [04:56] * ToupeiraEspacial [webchat@186.221.91.147] has quit. (Ping timeout: 180 seconds)
#39 [04:56] <Henrique> its your resolution
#40 [04:56] <Henrique> try increasing it
#41 [04:58] <Symsy> how do i do that
#42 [05:00] * Henrique [webchat@mtrlpq3401w-lp140-02-70-27-245-102.dsl.bell.ca] has quit. (Ping timeout: 180 seconds)
#43 [05:00] <Symsy> the text is so small that i cant read it. ps how do I increase resolution
#44 [05:01] <Andrio> Symsy, go to the video options and increase the GUI scale.
#45 [05:01] <Andrio> or if you delete your options file, the default setting should be big enough.
#46 [05:03] <Symsy> I cant even see the writing on the buttons. Whats the best resolution
#47 [05:04] <Symsy> for mincraft
#48 [05:05] <Andrio> Not to dig straight down?
#49 [05:05] <Andrio> I'm not sure, really
#50 [05:05] <Andrio> anything above 1080p and you might not notice a difference.
#51 [05:07] <Symsy> its still not working
#52 [05:07] <Andrio> ??> Symsy options/delete
#53 [05:07] <Absol> Symsy: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the file called options.txt.
#54 [05:10] <Symsy> yeah iv tried that and i even completely uninstalled it still wont work.
#55 [05:13] <Symsy> how do i access the GUI scale again
#56 [05:19] * kimbumwoo [webchat@59.12.74.18] has joined #minecrafthelp
#57 [05:19] <kimbumwoo> hello
#58 [05:21] <kimbumwoo> i have a problem
#59 [05:21] <kimbumwoo> can u help me?
#60 [05:21] <kimbumwoo> 61a4-6aa5-fbc4-0e9e 경로: C:\Users\User\AppData\Local\Temp\61a4-6aa5-fbc4-0e9e 위치: file
#61 [05:21] <kimbumwoo> Request error -101: ERR_CONNECTION_RESET
#62 [05:23] * kimbumwoo [webchat@59.12.74.18] has quit. (Client Quit)
#63 [05:44] * stevie [webchat@31.25.137.33] has joined #minecrafthelp
#64 [05:45] <stevie> im having trouble opening minecraft because it says unable to download java runtime
#65 [05:45] <stevie> unable to locate java runtime
#66 [05:58] * Gohan [webchat@059149077080.ctinets.com] has joined #minecrafthelp
#67 [05:59] <Gohan> Hello?
#68 [05:59] <Gohan> Anyone here?
#69 [06:00] <Gohan> My account got hacked
#70 [06:00] <Gohan> How do I get it back?
#71 [06:01] <Andrio> ??> Gohan account/hacked
#72 [06:01] <Absol> Gohan: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#73 [06:01] <Absol> Gohan: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#74 [06:01] <Gohan> Yes I have read those
#75 [06:02] <Gohan> my situation is like the "17 year old russian hacker hacked my account"
#76 [06:03] * stevie [webchat@31.25.137.33] has quit. (Ping timeout: 180 seconds)
#77 [06:03] <Gohan> https://rustyshelf.org/2015/08/13/how-a-17-year-old-russian-kid-stole-my-minecraft-account/
#78 [06:03] <Andrio> Did you contact Mojang?
#79 [06:04] <Gohan> I searched mojang support and found this chat
#80 [06:05] * lipinho_brr [webchat@201.6.232.90] has joined #minecrafthelp
#81 [06:05] <Andrio> There's a 'Contact' link on that page.
#82 [06:05] * lipinho_brr [webchat@201.6.232.90] has quit. (Client Quit)
#83 [06:19] * nuclear [webchat@ip184-180-234-249.mc.at.cox.net] has joined #minecrafthelp
#84 [06:20] * nuclear [webchat@ip184-180-234-249.mc.at.cox.net] has quit. (Client Quit)
#85 [06:37] * blaze [webchat@162.252.226.67] has joined #minecrafthelp
#86 [06:38] <blaze> hello my minecraft keeps crashing on lauch when im on my laptop i ahve tried redownloading it repairing it everything but it keeps crashing
#87 [06:40] <blaze> hello my minecraft keeps crashing on lauch when im on my laptop i ahve tried redownloading it repairing it everything but it keeps crashing
#88 [06:40] <GreyVulpine> What does the error say?
#89 [06:41] <blaze> GAME CRASH an unexpected issue occurred and the game has crashed.
#90 [06:42] * MDRGON [webchat@90-229-181-173-no90.tbcn.telia.com] has joined #minecrafthelp
#91 [06:44] <GreyVulpine> Is there an option to "Show more information"?
#92 [06:44] <blaze> nope
#93 [06:44] <MDRGON> Hello I cant play minecraft, my problem is exactly like the one with bytefence and I have uninstalled every other incompatible software
#94 [06:44] <GreyVulpine> blaze - What else does it say?
#95 [06:45] <GreyVulpine> ??> MDRGON tools/hjt
#96 [06:45] <Absol> MDRGON: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#97 [06:45] <Absol> MDRGON: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#98 [06:45] <blaze> GreyVulpine i will pm you if i am allowed
#99 [06:45] <MDRGON> 13:45:08 launcher Unable to download http://resources.download.minecraft.net/7c/7c7d7bf29ea726cd547bff1e168e6417d62a0bbe to C:/Users\ne\AppData\Roaming\.minecraft\assets\objects\7c/7c7d7bf29ea726cd547bff1e168e6417d62a0bbe
#100 [06:45] <blaze> thats was is
#101 [06:46] <blaze> it didnt give a crash report or anything just said the game has crashed
#102 [06:46] <MDRGON> Ye exactly
#103 [06:46] <GreyVulpine> MDRGON - Please follow Absol's instructions
#104 [06:47] <GreyVulpine> blaze - So, when does it crash?
#105 [06:47] <blaze> when i try to lauch the game
#106 [06:48] <GreyVulpine> Before the launcher? After hitting Play on the launcher?
#107 [06:48] <blaze> after hitting play it just stops responding then crashes
#108 [06:49] <GreyVulpine> ??> blaze launcher/log
#109 [06:49] <Absol> blaze: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#110 [06:49] <blaze> my launcher doesnt say anything about a log
#111 [06:50] <GreyVulpine> Please follow the instructions above to get one
#112 [06:50] <blaze> ive had that on but nothing happens
#113 [06:51] <GreyVulpine> "nothing happens"?
#114 [06:52] <blaze> it doesnt bring up a log or anything
#115 [06:54] <MDRGON> https://paste.ubuntu.com/26483528/
#116 [06:55] <GreyVulpine> MDRGON - And what was the error in minecraft?
#117 [06:56] <MDRGON> The launcher doesnt start the game
#118 [06:56] <GreyVulpine> MDRGON - There are two things in that log that pop out at me.
#119 [06:56] <GreyVulpine> [Akamai NetSession Interface] "C:\Users\ne\AppData\Local\Akamai\netsession_win.exe"
#120 [06:56] <GreyVulpine> and C:\Program Files\Killer Networking\Network Manager\NetworkManager.exe
#121 [06:56] <GreyVulpine> Both have been known to cause problems with minecraft, and its connection
#122 [06:57] <MDRGON> Okey, thanks
#123 [06:58] <GreyVulpine> The latter, if uninstalled, does drop network access, so if you ever plan on doing that, download the latest installer for it before doing so
#124 [06:59] <blaze> i just tried to relong the game and a log thing came up "Minecraft game ouput"
#125 [06:59] <GreyVulpine> blaze - That's what I'm looking for.
#126 [07:00] <blaze> ok what do i do after that because the game crashed again
#127 [07:00] <GreyVulpine> Copy the contents of it to https://paste.ubuntu.com and submit it, then give us the URL
#128 [07:01] <blaze> like a Ctrl+c Ctrl+v copy
#129 [07:02] <GreyVulpine> Yes
#130 [07:02] <blaze> ok
#131 [07:03] <blaze> https://paste.ubuntu.com/26483565/ here you go
#132 [07:04] <GreyVulpine> ??> blaze av/adwcleaner
#133 [07:04] <Absol> blaze: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#134 [07:04] <Absol> blaze: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#135 [07:04] <GreyVulpine> blaze - Try Absol's instructions
#136 [07:04] <blaze> i have an anti virus that grandpas paying for
#137 [07:05] <blaze> but ill download that and scan
#138 [07:07] * Henrique [webchat@mtrlpq3401w-lp140-02-70-27-245-102.dsl.bell.ca] has joined #minecrafthelp
#139 [07:07] <Henrique> Who do i ask for help?
#140 [07:07] <blaze> Henrique just ask your question
#141 [07:07] <Henrique> https://paste.ubuntu.com/26483585/ Need help please.
#142 [07:08] <Henrique> It Pixel format not accelerated
#143 [07:08] <Henrique> I cant figure it out man.
#144 [07:08] <GreyVulpine> Henrique - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#145 [07:09] <blaze> im not a helper youll have to wait for oneof then i was just helping you ask for help
#146 [07:09] <blaze> so GreyVulpine have you looked over my log
#147 [07:10] * Henrique_ [webchat@mtrlpq3401w-lp140-02-70-27-245-102.dsl.bell.ca] has joined #minecrafthelp
#148 [07:10] <Henrique_> Nope just send me back here....
#149 [07:10] * Henrique [webchat@mtrlpq3401w-lp140-02-70-27-245-102.dsl.bell.ca] has quit. (Client Quit)
#150 [07:10] <GreyVulpine> Henrique - If you follow those instructions, you'll have a link to give us
#151 [07:10] <Henrique_> the paste bin correct?
#152 [07:10] <Henrique_> https://paste.ubuntu.com/26483585/
#153 [07:10] <Henrique_> This is what I currently got
#154 [07:11] <blaze> GreyVulpine the scan says No malicious anywhere
#155 [07:12] <GreyVulpine> Henrique_ - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#156 [07:14] * blaze [webchat@162.252.226.67] has quit. (Ping timeout: 180 seconds)
#157 [07:15] <Henrique_> I got the dxdiag file in a ubuntu pastebin
#158 [07:15] <Henrique_> Do you want me to send it as well?
#159 [07:16] <Henrique_> https://paste.ubuntu.com/26483611/
#160 [07:17] * bildramer [~bildramer@p200300ED83CE1400B46FB6A9E4D944AD.dip0.t-ipconnect.de] has joined #minecrafthelp
#161 [07:19] * blaze [webchat@162.252.226.67] has joined #minecrafthelp
#162 [07:23] <blaze> i ran the scan and clean and it still crashes
#163 [07:25] <blaze> hello?
#164 [07:28] <Henrique_> I think he fall alseep
#165 [07:28] <Henrique_> or some shit
#166 [07:28] <Absol> Henrique_: Please keep it civil
#167 [07:29] <Henrique_> Oh mb
#168 [07:29] <Henrique_> Well this hasnt really help me, Have A good day to you
#169 [07:29] <blaze> Absol is it okay if i PM you
#170 [07:33] * Henrique_ [webchat@mtrlpq3401w-lp140-02-70-27-245-102.dsl.bell.ca] has quit. (Ping timeout: 180 seconds)
#171 [07:34] * Gohan [webchat@059149077080.ctinets.com] has quit. (Ping timeout: 180 seconds)
#172 [07:35] <blaze> is ther eanyone that can help me
#173 [07:38] * Bloobbby [webchat@p4FECC165.dip0.t-ipconnect.de] has joined #minecrafthelp
#174 [07:39] <Bloobbby> how can I private chat with any admin
#175 [07:39] <Bloobbby> would prefer german
#176 [07:39] <blaze> bloobbby i dont think your suposed to but anyone with @ or + is admin
#177 [07:42] <Bloobbby> looks like no ones online
#178 [07:42] <Andrio> blaze, can you try using the older launcher from https://minecraft.net/download/alternative ?
#179 [07:42] <Bloobbby> can any admin who is there, answer me
#180 [07:42] <Andrio> ??> Bloobbby ask
#181 [07:42] <Absol> Bloobbby: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#182 [07:42] <Absol> Bloobbby: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#183 [07:43] <blaze> Andrio ill try if it doesnt work ill be back
#184 [07:43] <Bloobbby> I cant log in to my account since some days. I dont know why, I aint done anything but there is always an ERROR that says your passwort aint right
#185 [07:43] <Bloobbby> Ive never changed that
#186 [07:44] <Andrio> ??> Bloobbby login/throttle
#187 [07:44] <Absol> Bloobbby: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#188 [07:44] <Absol> Bloobbby: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#189 [07:44] <blaze> Andrio there are multiple download links for windows which should i do
#190 [07:44] <Bloobbby> well.. there is a problem
#191 [07:44] <Andrio> blaze, the older version of the launcher.
#192 [07:44] <Bloobbby> dont even know my password from my email anymore
#193 [07:44] <Andrio> mm..
#194 [07:45] <blaze> ok thanks if it doesnt work ill send a message
#195 [07:45] <Bloobbby> but can proof its my account
#196 [07:45] <Bloobbby> I dont know why
#197 [07:45] <Andrio> Bloobbby, do you have any way to try to recover that?
#198 [07:45] <Bloobbby> how*
#199 [07:45] <Bloobbby> no microsoft want very much information I dont have
#200 [07:45] <Bloobbby> like who mailed me
#201 [07:45] <Bloobbby> what kinda mails I have received and so on
#202 [07:45] <Andrio> mm
#203 [07:46] <Bloobbby> I was always online with this account
#204 [07:46] <Bloobbby> with this IP
#205 [07:46] <Bloobbby> cant u check that
#206 [07:46] <Andrio> ??> Bloobbby account/send-email
#207 [07:46] <Absol> Bloobbby: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#208 [07:47] <Absol> Bloobbby: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#209 [07:48] <blaze> it says "could not find the mail class: net.minecraft.client.main.Main program will exit."
#210 [07:49] <Andrio> ??> blaze launcher/legacy/log
#211 [07:49] <Absol> blaze: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#212 [07:49] <Absol> blaze: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#213 [07:49] <blaze> ok
#214 [07:50] <blaze> https://paste.ubuntu.com/26483780/
#215 [07:50] <blaze> there you go
#216 [07:51] <Andrio> ??> blaze win/reinst
#217 [07:51] <Absol> blaze: You may need to reinstall the locally installed files that Minecraft puts into place.
#218 [07:51] <Absol> blaze: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#219 [07:52] <blaze> i did that twice already
#220 [07:52] <Andrio> hm
#221 [07:53] <blaze> i have even tried completely resetting my computer
#222 [07:53] <Andrio> blaze, may be worth trying to reinstall again, then we can see what the log shows after that.
#223 [07:54] <blaze> ok ill do that for yall
#224 [07:55] <Andrio> blaze, what did you install on the PC after resetting it?
#225 [07:56] <blaze> ok all i have lesft is "saves" and 2 wouldnt delete those 2 are "launcher" and "launcher_log"
#226 [07:56] <blaze> right after it started and i got internet going i downloaded my antivirus
#227 [07:57] <Andrio> blaze, which antivirus?
#228 [07:57] <blaze> im not sure it was my grandpa that downloaded it
#229 [07:58] <Andrio> hm
#230 [07:58] <blaze> all i know is that he pays monthly for it
#231 [08:00] <blaze> text document "launcher_log" has allot of stuff in it if you want to see that ill send a link, you can understand it better then i can
#232 [08:02] <Andrio> Probably not what I was looking for.
#233 [08:03] <blaze> ok it looks like mainly numbers
#234 [08:04] <Andrio> Reinstalled the game yet?
#235 [08:05] <blaze> its about 45% done
#236 [08:05] * cmateo [webchat@137.195.29.82] has joined #minecrafthelp
#237 [08:06] <cmateo> good afternoon, is it possible to get the contact details of someone in charge of Outreach and Education within minecraft
#238 [08:06] <cmateo> or marketing?
#239 [08:06] <blaze> Andrio is it okay if i PM you or like skype or something so i can show you what it does
#240 [08:07] * hello [webchat@5.107.146.94] has joined #minecrafthelp
#241 [08:08] <Andrio> cmateo, are you looking for https://education.minecraft.net/ ?
#242 [08:08] <Andrio> ??> blaze Imgur
#243 [08:08] <Absol> blaze: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#244 [08:08] <blaze> it says "could not find the mail class: net.minecraft.client.main.Main program will exit." again would you like me to send a link again
#245 [08:08] <Andrio> hm
#246 [08:09] <Andrio> blaze, yes thanks.
#247 [08:09] <blaze> https://paste.ubuntu.com/26483853/ here you go
#248 [08:11] <Andrio> blaze, do you know whether your antivirus is any of these? https://minecraftirc.net/support-articles/known-incompatible-software/
#249 [08:12] <blaze> ESET Antivirus is the same one ihave on my desktop and laptop but minecraft works perfectly on my desktop
#250 [08:13] * hello [webchat@5.107.146.94] has quit. (Ping timeout: 180 seconds)
#251 [08:13] <Andrio> mm
#252 [08:13] <Andrio> Not sure why that is happening, though.
#253 [08:14] <blaze> ive been up all night trying to get it to work so i can play when i go over to my brothers
#254 [08:15] <blaze> and if you dont mine me asking what is the "WHOIS" thing
#255 [08:15] <Andrio> It's an IRC command that gives information about a user.
#256 [08:16] <blaze> oh i see
#257 [08:20] <blaze> have you been reading the log? if so what do you thing
#258 [08:21] <Andrio> Actually, maybe there is a problem with your Java installation.
#259 [08:21] <blaze> is there a way to check then fix it
#260 [08:22] <Andrio> well, if you still have Java 6, that's a problem.
#261 [08:22] <Andrio> ??> blaze win/Java/reinst
#262 [08:22] <Absol> blaze: You need to reinstall Java.
#263 [08:22] <Absol> blaze: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#264 [08:23] <blaze> yall lead me to the problem it says "Java(TM) ^ Update 23"
#265 [08:24] <Andrio> blaze, well, try replacing it with Java 8 or 9
#266 [08:24] <blaze> ok i will
#267 [08:25] <blaze> its preparing to remove but its taking its time
#268 [08:25] <Andrio> mm
#269 [08:25] * tristen [webchat@023-147-158-163.dynamic.caiway.nl] has joined #minecrafthelp
#270 [08:25] <tristen> ehm hi when i try to login to my account i get this error: Due to an error your request has not been processed. Try again.
#271 [08:26] <Andrio> ??> tristen tools/HJT
#272 [08:26] <Absol> tristen: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#273 [08:26] <Absol> tristen: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#274 [08:27] * Bloobbby [webchat@p4FECC165.dip0.t-ipconnect.de] has quit. (Ping timeout: 180 seconds)
#275 [08:28] <tristen> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 15:27:37, on 29-1-2018 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.18525) Boot mode: Normal Running processes: C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe C:\Users\Moi\AppData\Roaming\uTorrent\uTorrent.exe C:\Program Files (x86)\BlueS
#276 [08:29] <Andrio> ??> tristen paste
#277 [08:29] <Absol> tristen: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#278 [08:29] <blaze> "Java(TM) SE Runtime Environment 6 Update 23 is requesting Your permission" do i click yes or no
#279 [08:29] <Andrio> blaze, yes
#280 [08:30] <blaze> ok
#281 [08:30] <blaze> can you send the link for java
#282 [08:31] <Andrio> blaze: http://java.com/en/download/manual.jsp
#283 [08:33] <blaze> thank you
#284 [08:34] <blaze> how do i know which one to download
#285 [08:34] <Andrio> blaze, you have 64-bit Windows, so the one for that
#286 [08:35] <blaze> 64 bit operating system
#287 [08:39] <blaze> ill let you know what minecraft does after installing java
#288 [08:39] <Andrio> ok
#289 [08:44] * Floripandi [webchat@194.179.48.14] has joined #minecrafthelp
#290 [08:47] <blaze> it still crashed after downloading java 8
#291 [08:47] <Andrio> Same error?
#292 [08:48] <blaze> same crash message as before
#293 [08:48] <Andrio> :/
#294 [08:48] <blaze> im gonna try the older launcher then send the log
#295 [08:50] * MisterX99 [webchat@cable-24-135-72-30.dynamic.sbb.rs] has joined #minecrafthelp
#296 [08:50] <blaze> Andrio https://paste.ubuntu.com/26484011/ thats the log
#297 [08:51] <MisterX99> Hi there, I've been here before. I have lagging issue with my game. When I strat playing everything is fine in first 5-10 minutes but then lagging starts. It lags so much that i can't even move in game.
#298 [08:51] <Andrio> Same error?
#299 [08:51] <MisterX99> And for some reason whenever i try to add more GB to game it won't start.
#300 [08:52] <blaze> Andrio may i PM you
#301 [08:52] <Andrio> blaze, I'd rather you didn't
#302 [08:53] <MisterX99> Can anyone help me?
#303 [08:53] <blaze> okay
#304 [08:54] <blaze> do you think there is anything else i can do to try to fix it
#305 [08:56] <Andrio> I'm not sure any more; sorry... someone else might be able to help.
#306 [08:56] <blaze> its alright not everyone can fix everything
#307 [08:58] * MisterX99 [webchat@cable-24-135-72-30.dynamic.sbb.rs] has quit. (Quit: Web client closed)
#308 [09:02] * Christian_v1 [webchat@213.247.84.157] has joined #minecrafthelp
#309 [09:02] <Christian_v1> Can somebody help me? My skins are not working
#310 [09:06] * blaze [webchat@162.252.226.67] has quit. (Ping timeout: 180 seconds)
#311 [09:13] <Christian_v1> Can somebody help me? My skins are not working
#312 [09:13] * EchoPlayz_MC [webchat@cpe-76-178-144-192.natnow.res.rr.com] has joined #minecrafthelp
#313 [09:13] * EchoPlayz_MC [webchat@cpe-76-178-144-192.natnow.res.rr.com] has joined #minecrafthelp
#314 [09:14] * EchoPlayz_MC [webchat@cpe-76-178-144-192.natnow.res.rr.com] has left #minecrafthelp
#315 [09:15] * EchoPlayz_MC [webchat@cpe-76-178-144-192.natnow.res.rr.com] has joined #minecrafthelp
#316 [09:15] <EchoPlayz_MC> Hey
#317 [09:15] <EchoPlayz_MC> Whenever I join a server everyone has the default skin and my game freezes in 5 seconds. Please help me, I miss playing minecraft.
#318 [09:16] <EchoPlayz_MC> I have tried downloading minecraft about 5 times now trying to fix it
#319 [09:16] <Christian_v1> same prob with that skins tho
#320 [09:16] <Christian_v1> you can install the old launcher to play
#321 [09:16] <EchoPlayz_MC> Ok how?
#322 [09:16] <Christian_v1> my game crashes with that new one when i join a server
#323 [09:17] <urielsalis> EchoPlayz_MC, dont give bad advice please
#324 [09:17] <Christian_v1> hm
#325 [09:17] <urielsalis> Christian_v1, dont give bad advice please *
#326 [09:17] <EchoPlayz_MC> Bad advice?
#327 [09:17] <Christian_v1> bad advice?
#328 [09:17] <urielsalis> EchoPlayz_MC, meant Christian_v1
#329 [09:17] <EchoPlayz_MC> XD
#330 [09:17] <Christian_v1> Fix that new launcher then cause the old is working
#331 [09:17] <urielsalis> Christian_v1, <Christian_v1> you can install the old launcher to play
#332 [09:17] <Christian_v1> Thats not bad advice
#333 [09:17] <Christian_v1> caus thats working for me
#334 [09:17] <urielsalis> ??> Christian_v1 tools/hjt
#335 [09:17] <Absol> Christian_v1: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#336 [09:17] <Absol> Christian_v1: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#337 [09:17] <urielsalis> ??> EchoPlayz_MC tools/hjt
#338 [09:17] <Absol> EchoPlayz_MC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#339 [09:17] <Absol> EchoPlayz_MC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#340 [09:18] <Christian_v1> Wtf
#341 [09:18] <urielsalis> Christian_v1, Recommending using the old deprecated launcher is bad advice
#342 [09:18] <EchoPlayz_MC> Thats a virus
#343 [09:18] <urielsalis> Christian_v1, dont use profanity
#344 [09:18] <EchoPlayz_MC> boi
#345 [09:18] <EchoPlayz_MC> Absol thanks for the virus but no thanks
#346 [09:18] <urielsalis> EchoPlayz_MC, you can search it in Wikipedia if you are not sure
#347 [09:18] <Christian_v1> I downloaded that on minecraft
#348 [09:18] <urielsalis> ??> EchoPlayz_MC bot
#349 [09:18] <Absol> EchoPlayz_MC: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#350 [09:18] <urielsalis> EchoPlayz_MC, https://en.wikipedia.org/wiki/HijackThis, its made by TrendMicro(Antivirus company)
#351 [09:19] <EchoPlayz_MC> Ok
#352 [09:19] <Christian_v1> You guys are bots so you guys arent helping us?
#353 [09:19] <EchoPlayz_MC> Ill go look at it
#354 [09:19] <urielsalis> Christian_v1, Absol is the bot
#355 [09:19] <Christian_v1> I have a problem skin
#356 [09:19] <urielsalis> Christian_v1, follow the instructions Absol gave you
#357 [09:20] <EchoPlayz_MC> Why isint your name red anymore?
#358 [09:20] <Christian_v1> oh
#359 [09:20] <urielsalis> EchoPlayz_MC, My name is displayed as red when I use your name
#360 [09:20] <Christian_v1> Is this a virus?
#361 [09:20] <urielsalis> Christian_v1, no
#362 [09:20] <EchoPlayz_MC> I wouldn't be suprised
#363 [09:20] * urielsalis facepalms
#363 [09:21] <Christian_v1> So whats my problem in normal language
#364 [09:21] <Christian_v1> not with that bot
#365 [09:22] <EchoPlayz_MC> Ya what do i do
#366 [09:22] <urielsalis> Christian_v1, the instructions the bot gave you were so we can collect more info to see what the problem is
#367 [09:22] <EchoPlayz_MC> the wekipidia page doesn't say anything
#368 [09:22] <urielsalis> EchoPlayz_MC, follow Absol instructions
#369 [09:22] <Christian_v1> ok
#370 [09:22] <EchoPlayz_MC> I don't want a friken virus like i said
#371 [09:22] <Christian_v1> do i need to do a system scan?
#372 [09:23] <urielsalis> Christian_v1, yes
#373 [09:23] <urielsalis> EchoPlayz_MC, its not a virus
#374 [09:23] <urielsalis> ??> EchoPlayz_MC scold/directions
#375 [09:23] <Absol> EchoPlayz_MC: The instructions you are given by the volunteers here are intended to find the shortest route between your problem and its solution. We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
#376 [09:23] <EchoPlayz_MC> Absol told to not scan it which makes it extremely convincing its a virus
#377 [09:23] <urielsalis> EchoPlayz_MC, what?
#378 [09:24] * Dimitrije [webchat@188.255.223.73] has joined #minecrafthelp
#379 [09:24] <EchoPlayz_MC> Ya my antivirus just went off
#380 [09:24] <Christian_v1> Did it
#381 [09:25] <EchoPlayz_MC> when i downloaded it
#382 [09:25] <Christian_v1> What now?
#383 [09:25] <Dimitrije> When i clik boton to pley minecraft is tape:ERROR :( Unable to locate the Java runtime
#384 [09:25] <EchoPlayz_MC> Nothing i guess
#385 [09:25] <urielsalis> EchoPlayz_MC, what antivirus?
#386 [09:25] <urielsalis> ??> Dimitrije win/java/reinst
#387 [09:25] <EchoPlayz_MC> Avast
#388 [09:25] <Absol> Dimitrije: You need to reinstall Java.
#389 [09:25] <Absol> Dimitrije: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#390 [09:25] <EchoPlayz_MC> and antimalaware
#391 [09:25] <Christian_v1> urielsalis, what now?
#392 [09:25] <urielsalis> EchoPlayz_MC, Avast doesnt throw warnings when using HJT
#393 [09:25] <urielsalis> Christian_v1, give me the log in paste.ubuntu.com
#394 [09:25] <EchoPlayz_MC> i said both of them
#395 [09:26] <Dimitrije> thanks
#396 [09:26] <Christian_v1> how can i give you it?
#397 [09:26] <urielsalis> ??> Christian_v1 paste
#398 [09:26] <Absol> Christian_v1: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#399 [09:26] <Christian_v1> i pasted
#400 [09:26] <EchoPlayz_MC> antimalaware and avast both just went off
#401 [09:26] <urielsalis> EchoPlayz_MC, what antimalware?
#402 [09:26] <Dimitrije> but i download that java
#403 [09:26] <Christian_v1> https://paste.ubuntu.com/26484167/
#404 [09:26] <EchoPlayz_MC> Its just called malawarebytes
#405 [09:27] <Christian_v1> Is that good Urielsalis?
#406 [09:27] <Christian_v1> I placed it in this chat
#407 [09:27] <urielsalis> Christian_v1, uninstall PremierOpinion and make sure Tunngle is disabled
#408 [09:27] <Christian_v1> Ok how can i disable Tunngle?
#409 [09:27] <urielsalis> Christian_v1, uninstalling it or closing it
#410 [09:28] <Christian_v1> I deleted Tunngle 2 days ago
#411 [09:28] <urielsalis> Christian_v1, Also looks like you have "Svchost.exe.vbs" on startup, I would get that checked
#412 [09:28] <Christian_v1> Ok
#413 [09:28] <Christian_v1> First that PRemierOpinion
#414 [09:28] <Christian_v1> NEver heard about that
#415 [09:28] <urielsalis> Christian_v1, its usually bundled with other programs, malware
#416 [09:29] <Christian_v1> So i need to delete Premier Opinion, and install it when i deleted it?
#417 [09:29] <urielsalis> Christian_v1, uninstall Premier opinion, dont reinstall it
#418 [09:29] <Christian_v1> ok
#419 [09:29] <EchoPlayz_MC> https://paste.ubuntu.com/26484187/
#420 [09:29] <EchoPlayz_MC> idk if that worked
#421 [09:30] <Christian_v1> PRemierOpinion is deleted from my system
#422 [09:30] <urielsalis> EchoPlayz_MC, uninstall RelevantKnowledge, Knctr(malwarebytes can help you with that)
#423 [09:30] <Christian_v1> What now?
#424 [09:30] <urielsalis> ??> EchoPlayz_MC av/malwarebytes
#425 [09:30] <Absol> EchoPlayz_MC: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#426 [09:30] <Absol> EchoPlayz_MC: Download it here: http://www.malwarebytes.org/
#427 [09:30] <urielsalis> Christian_v1, restart your PC
#428 [09:30] <Christian_v1> Ok, i will thank you for your help, i will be back in 2 minutes ;)
#429 [09:31] <urielsalis> EchoPlayz_MC, You also seem to have a proxy installed in your own machine, disable that
#430 [09:31] <EchoPlayz_MC> How?
#431 [09:32] <urielsalis> EchoPlayz_MC, same way you installed it
#432 [09:32] * Christian_v1_ [webchat@213.247.84.157] has joined #minecrafthelp
#433 [09:32] <Lord_Ralex> So, you said you have Avast and Malwarebytes
#434 [09:32] <EchoPlayz_MC> I didn't install it
#435 [09:32] <Christian_v1_> Im back
#436 [09:32] <Lord_Ralex> Not only does those not show up, your machine is full of adware and other junk
#437 [09:32] <urielsalis> Christian_v1_, Try Minecraft again
#438 [09:32] <Christian_v1_> Ok
#439 [09:33] <Dimitrije> give me link to instal newn java plz
#440 [09:33] <urielsalis> ??> Dimitrije win/java/reinst
#441 [09:33] <Absol> Dimitrije: You need to reinstall Java.
#442 [09:33] <Absol> Dimitrije: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#443 [09:33] <urielsalis> Dimitrije, Make sure you install Java 8, Java 9 is not yet supported fully
#444 [09:33] <Dimitrije> ok
#445 [09:34] * Christian_v1 [webchat@213.247.84.157] has quit. (Ping timeout: 180 seconds)
#446 [09:34] <Christian_v1_> WOW VERY MUCH THANKS URIEL
#447 [09:34] * urielsalis tips hat
#447 [09:35] * EchoPlayz_MC [webchat@cpe-76-178-144-192.natnow.res.rr.com] has quit. (Ping timeout: 180 seconds)
#448 [09:36] * EchoPlayz_MC [webchat@cpe-76-178-144-192.natnow.res.rr.com] has joined #minecrafthelp
#449 [09:36] <EchoPlayz_MC> k im back
#450 [09:37] <EchoPlayz_MC> Malware wanted me to restart my c
#451 [09:37] <EchoPlayz_MC> pc
#452 [09:37] <urielsalis> ??> EchoPlayz_MC tools/hjt
#453 [09:37] <Absol> EchoPlayz_MC: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#454 [09:37] <urielsalis> EchoPlayz_MC, do a new report
#455 [09:37] <Absol> EchoPlayz_MC: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#456 [09:38] <EchoPlayz_MC> k 1 sec
#457 [09:38] <EchoPlayz_MC> i need to delete that file u told me
#458 [09:39] <EchoPlayz_MC> Malware is acting crazy right now
#459 [09:39] <EchoPlayz_MC> Im deleting that thing u told me too
#460 [09:40] <EchoPlayz_MC> BRB
#461 [09:41] * RowenConfirmed [webchat@ip5454f741.speed.planet.nl] has joined #minecrafthelp
#462 [09:42] <RowenConfirmed> hi, when i was 8 (im older now) my parents bought me a minecraft account on their email, that email doesnt exist anymore so i cant change anything is there still a way? or am i stuk?
#463 [09:42] <RowenConfirmed> i would love it if i could change my skin but i cant now
#464 [09:43] <RowenConfirmed> @everyone
#465 [09:43] <RowenConfirmed> [16:42] <RowenConfirmed> hi, when i was 8 (im older now) my parents bought me a minecraft account on their email, that email doesnt exist anymore so i cant change anything is there still a way? or am i stuk?
#466 [09:43] * tristen [webchat@023-147-158-163.dynamic.caiway.nl] has quit. (Ping timeout: 180 seconds)
#467 [09:43] * RowenConfirmed [webchat@ip5454f741.speed.planet.nl] has quit. (Client Quit)
#468 [09:44] * EchoPlayz_MC [webchat@cpe-76-178-144-192.natnow.res.rr.com] has quit. (Ping timeout: 180 seconds)
#469 [09:46] * EchoPlayz_MC [webchat@cpe-76-178-144-192.natnow.res.rr.com] has joined #minecrafthelp
#470 [09:46] <EchoPlayz_MC> k
#471 [09:46] <EchoPlayz_MC> Im back
#472 [09:46] * e_l1997 [~quassel@37.250.77.212.bredband.tre.se] has joined #minecrafthelp
#473 [09:46] * Bossman1871 [webchat@c-174-48-208-172.hsd1.fl.comcast.net] has joined #minecrafthelp
#474 [09:47] <EchoPlayz_MC> can you send that website again?
#475 [09:48] * kusanagi [~kusanagi@pool-96-224-91-156.nycmny.fios.verizon.net] has joined #minecrafthelp
#476 [09:48] <EchoPlayz_MC> ok what mod or communnity manager is on now?
#477 [09:48] <EchoPlayz_MC> say hi
#478 [09:50] * EchoPlayz_MC_ [webchat@cpe-76-178-144-192.natnow.res.rr.com] has joined #minecrafthelp
#479 [09:50] <EchoPlayz_MC_> Hi
#480 [09:50] <EchoPlayz_MC_> When I join a server everyone is a deafault skin and my game freezes in 5 seconds
#481 [09:51] * EchoPlayz_MC_ [webchat@cpe-76-178-144-192.natnow.res.rr.com] has quit. (Client Quit)
#482 [09:51] * EchoPlayz_MC_ [webchat@cpe-76-178-144-192.natnow.res.rr.com] has joined #minecrafthelp
#483 [09:51] * CuzImKnuth [webchat@212-197-173-70.adsl.highway.telekom.at] has joined #minecrafthelp
#484 [09:51] * CuzImKnuth [webchat@212-197-173-70.adsl.highway.telekom.at] has quit. (Client Quit)
#485 [09:52] <Bossman1871> i get a message sayin "Unable to locate the Java runtime." everytime i try to start the game up
#486 [09:57] * EchoPlayz_MC_ [webchat@cpe-76-178-144-192.natnow.res.rr.com] has quit. (Ping timeout: 180 seconds)
#487 [09:57] * Bossman1871 [webchat@c-174-48-208-172.hsd1.fl.comcast.net] has quit. (Quit: Web client closed)
#488 [10:01] * Snowman [~Snowman@85.146.18.119] has joined #minecrafthelp
#489 [10:03] * RobbieGamesNLYT [webchat@ip4da694d8.direct-adsl.nl] has joined #minecrafthelp
#490 [10:04] * Marius2007Li [webchat@92.80.160.93] has joined #minecrafthelp
#491 [10:04] * Marius2007Li [webchat@92.80.160.93] has quit. (Client Quit)
#492 [10:05] <RobbieGamesNLYT> hi.
#493 [10:06] * RobbieGamesNLYT [webchat@ip4da694d8.direct-adsl.nl] has quit. (Client Quit)
#494 [10:15] * Justin [webchat@pool-108-29-10-242.nycmny.fios.verizon.net] has joined #minecrafthelp
#495 [10:16] <Justin> Hi, my minecraft is stuck at 0 fps and 0 chunk updates every time i load up a world....
#496 [10:16] <Justin> Any help??
#497 [10:16] <Justin> I went as far as to reset my pc, but nothing worked
#498 [10:38] * _Adrian123_ [webchat@user-94-254-169-43.play-internet.pl] has joined #minecrafthelp
#499 [10:42] * _Adrian123_ [webchat@user-94-254-169-43.play-internet.pl] has quit. (Client Quit)
#500 [10:45] * zac [webchat@2.31.245.248] has joined #minecrafthelp
#501 [10:46] <zac> I changed my optifine cape, it logged me out of minecraft, I went to log in, it said invalid login, I requested a password reset and I havent recieved, any ideas?
#502 [10:46] <zac> I havent recieved an email*
#503 [10:55] * Cartoonz [webchat@72.173.49.249] has joined #minecrafthelp
#504 [10:55] <Cartoonz> My minecraft wont load version 1.12
#505 [10:57] <zac> I dont recieve any mojang password reset emails, help!
#506 [10:57] <zac> I dont recieve any mojang password reset emails, help!
#507 [10:57] * Cartoonz [webchat@72.173.49.249] has left #minecrafthelp
#508 [10:57] * Guest44342 is now known as payonel
#509 [10:58] * dai [webchat@host86-182-164-141.range86-182.btcentralplus.com] has joined #minecrafthelp
#510 [10:59] * dai [webchat@host86-182-164-141.range86-182.btcentralplus.com] has quit. (Client Quit)
#511 [11:03] * francisco [webchat@host67.190-136-46.telecom.net.ar] has joined #minecrafthelp
#512 [11:03] * francisco [webchat@host67.190-136-46.telecom.net.ar] has quit. (Client Quit)
#513 [11:10] * e_l1997 [~quassel@37.250.77.212.bredband.tre.se] has quit. (Ping timeout: 186 seconds)
#514 [11:10] * e_l1997 [~quassel@95.209.17.234.bredband.tre.se] has joined #minecrafthelp
#515 [11:12] * MightyEnderman [webchat@5ec08a54.skybroadband.com] has joined #minecrafthelp
#516 [11:13] <MightyEnderman> i open minecraft and wait for it to load and it never loada it just saying (not responding)
#517 [11:21] * KUBA71 [webchat@91.219.105.67] has joined #minecrafthelp
#518 [11:21] * KUBA71 [webchat@91.219.105.67] has joined #minecrafthelp
#519 [11:25] * KUBA71 [webchat@91.219.105.67] has left #minecrafthelp
#520 [11:29] * Christian_v1_ [webchat@213.247.84.157] has quit. (Ping timeout: 180 seconds)
#521 [11:33] * CuzImDaNxco [webchat@x2f21910.dyn.telefonica.de] has joined #minecrafthelp
#522 [11:33] <CuzImDaNxco> Hi
#523 [11:34] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#524 [11:34] <CuzImDaNxco> Help
#525 [11:35] <CuzImDaNxco> i cant conect to my account
#526 [11:35] <CuzImDaNxco> i cant conect to my account
#527 [11:47] * CuzImDaNxco [webchat@x2f21910.dyn.telefonica.de] has left #minecrafthelp
#528 [12:15] * ERE [webchat@bba490967.alshamil.net.ae] has joined #minecrafthelp
#529 [12:17] * Sincerity [webchat@cpc92176-nrte31-2-0-cust465.8-4.cable.virginm.net] has joined #minecrafthelp
#530 [12:18] <Sincerity> So I am trying to download and play a mod pack (SkyExchange) and it gives me this error:
#531 [12:18] <Sincerity> Name: pop.ogg URL: http://resources.download.minecraft.net/8f/8f45b5faf6dfae2065846d26612f7552b73640dd Error details: Attempting to move successful download to C:/Users\Askingg\Documents\Curse\Minecraft\Install\assets\objects\8f/8f45b5faf6dfae2065846d26612f7552b73640dd The process cannot access the file because it is being used by another process Filename on disk: 6a4a-f76c-dd29-6e49 Path: C:\Users\Askingg\AppData
#532 [12:18] * SamViz [webchat@75-27-246-228.lightspeed.plcnca.sbcglobal.net] has joined #minecrafthelp
#533 [12:18] <Sincerity> Hello
#534 [12:19] * alanhawk [webchat@cpc121670-lewi24-2-0-cust212.2-4.cable.virginm.net] has joined #minecrafthelp
#535 [12:19] <SamViz> im trying to startup and i get this error
#536 [12:19] <SamViz> Unable to save download. credits.ogg Name: credits.ogg URL: http://resources.download.minecraft.net/27/27fcacc68bb77f01b23ea9c9d36d9018f8509cdf Error details: Attempting to move successful download to C:/Users\sambi\AppData\Roaming\.minecraft\assets\objects\27/27fcacc68bb77f01b23ea9c9d36d9018f8509cdf The process cannot access the file because it is being used by another process Filename on disk: 54ad-a439-9d9d-16d7 Path:
#537 [12:19] <Sincerity> Yea I have this
#538 [12:19] <Sincerity> Unable to save download. pop.ogg Name: pop.ogg URL: http://resources.download.minecraft.net/8f/8f45b5faf6dfae2065846d26612f7552b73640dd Error details: Attempting to move successful download to C:/Users\Askingg\Documents\Curse\Minecraft\Install\assets\objects\8f/8f45b5faf6dfae2065846d26612f7552b73640dd The process cannot access the file because it is being used by another process Filename on disk: 6a4a-f76c-dd29-6e
#539 [12:19] <alanhawk> i can't login into my old account, anybody can help me?
#540 [12:19] <Sincerity> I am trying to download a mod
#541 [12:20] <Sincerity> And that's what I get
#542 [12:20] <SamViz> i was just trying to download the game and launch it and thats what i get
#543 [12:20] <SamViz> me and you have the same startup problem Sincerity
#544 [12:21] <Sincerity> Are you trying to install mods or anything, or just generally load the game?
#545 [12:22] <SamViz> just load the game
#546 [12:22] <Sincerity> Regular minecraft works fine for me it is just the modded minecraft that doesn't work
#547 [12:23] <SamViz> yeah for whatever reason i cant even startup and play cause i get that
#548 [12:23] <SamViz> it is my first time downloading and playing on this pc tho
#549 [12:25] * alanhawk [webchat@cpc121670-lewi24-2-0-cust212.2-4.cable.virginm.net] has quit. (Ping timeout: 180 seconds)
#550 [12:25] * SamViz [webchat@75-27-246-228.lightspeed.plcnca.sbcglobal.net] has quit. (Quit: Web client closed)
#551 [12:25] * Sincerity [webchat@cpc92176-nrte31-2-0-cust465.8-4.cable.virginm.net] has quit. (Quit: Web client closed)
#552 [12:50] * Kevvexool [webchat@92-244-2-69.customers.ownit.se] has joined #minecrafthelp
#553 [12:50] <Kevvexool> hello?
#554 [12:54] * joni12qwe [webchat@190.233.24.139] has joined #minecrafthelp
#555 [12:55] * joni12qwe [webchat@190.233.24.139] has quit. (Client Quit)
#556 [12:56] * Kevvexool [webchat@92-244-2-69.customers.ownit.se] has quit. (Ping timeout: 180 seconds)
#557 [13:05] * Nikoszarv [webchat@ppp079166096016.access.hol.gr] has joined #minecrafthelp
#558 [13:07] <Nikoszarv> Hello.I forgot my securoty Questions and on my email i cant see the mails for one reason and i want to change the mail.I can send my phone or the key if i find it on my kinguin account
#559 [13:08] * blaze [webchat@162.252.226.67] has joined #minecrafthelp
#560 [13:09] <Nikoszarv> Hello.I forgot my securoty Questions and on my email i cant see the mails for one reason and i want to change the mail.I can send my phone or the key if i find it on my kinguin account
#561 [13:09] <Nikoszarv> Thats not a live chat with mods ops xD
#562 [13:09] * Nikoszarv [webchat@ppp079166096016.access.hol.gr] has quit. (Client Quit)
#563 [13:09] <blaze> could any one try to figure out why my minecraft crashes when i hit play
#564 [13:10] <mattym> ??> blaze launcher/log-text
#565 [13:10] <mattym> ??> blaze launcher/log-txt
#566 [13:10] <Absol> blaze: We need to see your full launcher log, which is created in the game directory.
#567 [13:10] <Absol> blaze: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#568 [13:14] <blaze> https://paste.ubuntu.com/26485215/
#569 [13:15] <mattym> blaze, Is that all it wrote, did you let it get to the crash before copying it?
#570 [13:16] <blaze> thats all it wrote i let it go till it closes itself
#571 [13:17] <mattym> ??> blaze launcher/log
#572 [13:17] <Absol> blaze: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#573 [13:20] * Jeenss [webchat@215.111.45.31.customer.cdi.no] has joined #minecrafthelp
#574 [13:20] <Jeenss> I'm experiencing lag (ping) spikes.
#575 [13:24] * Jeenss [webchat@215.111.45.31.customer.cdi.no] has quit. (Client Quit)
#576 [13:25] * sdaasfd [webchat@151.26.19.179] has joined #minecrafthelp
#577 [13:25] <sdaasfd> cacca
#578 [13:26] <sdaasfd> weeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
#579 [13:26] <sdaasfd> wwweeeeeeeeewe
#580 [13:26] <sdaasfd> wdadafafaf
#581 [13:26] <sdaasfd> af
#582 [13:26] <sdaasfd> a
#583 [13:26] <sdaasfd> fa
#584 [13:26] * Absol kicked sdaasfd from #minecrafthelp (Reason: daasfd :Stop spamming)
#585 [13:30] * FlyingPo [webchat@065-059-210-188.ip-addr.inexio.net] has joined #minecrafthelp
#586 [13:30] <FlyingPo> Hello ?
#587 [13:30] <FlyingPo> I need help
#588 [13:31] <FlyingPo> when i install a version then i have an error ! DIe Datei Konnte nicht gespeichert werden [german] pls help
#589 [13:31] <FlyingPo> Hi
#590 [13:33] * Zititus [webchat@171.250.71.145] has joined #minecrafthelp
#591 [13:33] <Zititus> hello
#592 [13:33] <Zititus> my game keeps freezing
#593 [13:33] <Zititus> after the mojang screen
#594 [13:34] <Zititus> apparently java(TM) Platform SE Binary is not responding
#595 [13:34] <Zititus> everevery time
#596 [13:35] <mattym> Zititus, What happens right before it gives you that message? What was the last thing you tried to do?
#597 [13:42] * el97 [~quassel@2.64.35.137.mobile.tre.se] has joined #minecrafthelp
#598 [13:43] * e_l1997 [~quassel@95.209.17.234.bredband.tre.se] has quit. (Ping timeout: 198 seconds)
#599 [13:45] * el97 [~quassel@2.64.35.137.mobile.tre.se] has quit. (Client Quit)
#600 [13:45] * e_l1997 [~quassel@2.64.35.137.mobile.tre.se] has joined #minecrafthelp
#601 [13:46] <Zititus> nothing
#602 [13:46] <Zititus> i was just launching normally
#603 [13:46] <Zititus> after the mojang screens it goes to the menu
#604 [13:46] <Zititus> but it stops working there
#605 [13:47] <mattym> Zititus, Can you click anything on the menu before it crashes?
#606 [13:48] <Zititus> if im fast enough
#607 [13:48] <Zititus> then yeah but it will crash eventually
#608 [13:49] <mattym> ??> Zititus tools/hjt
#609 [13:49] <Absol> Zititus: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#610 [13:49] <Absol> Zititus: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#611 [13:52] * Jeenss [webchat@215.111.45.31.customer.cdi.no] has joined #minecrafthelp
#612 [13:52] <Jeenss> I'm experiencing lag (ping) spikes.
#613 [13:53] <Zititus> I fixed it using this https://www.java.com/en/download/help/java_crash_video_driver.xml
#614 [13:53] <Zititus> Thanks
#615 [13:53] * Zititus [webchat@171.250.71.145] has quit. (Quit: Web client closed)
#616 [14:16] * jeff [webchat@201-104-201-31.ftth.glasoperator.nl] has joined #minecrafthelp
#617 [14:16] * opti16361 [webchat@c-24-35-13-225.customer.broadstripe.net] has joined #minecrafthelp
#618 [14:16] * jeff [webchat@201-104-201-31.ftth.glasoperator.nl] has quit. (Client Quit)
#619 [14:17] <opti16361> i played minecraft alot last year but got a new computer and now when i logged in and went to redownload it said i had to buy the game why is this
#620 [14:17] <mattym> opti16361, You are using the wrong account.
#621 [14:18] <opti16361> i only ever had 1
#622 [14:19] <mattym> ??> opti16361 account/send-email
#623 [14:19] <Absol> opti16361: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#624 [14:19] <Absol> opti16361: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#625 [14:32] * bobfred [webchat@142.134.38.154] has joined #minecrafthelp
#626 [14:32] * Owen [~Owen@CPE-60-227-113-87.nsw.bigpond.net.au] has quit. (Ping timeout: 186 seconds)
#627 [14:34] * bobfred [webchat@142.134.38.154] has quit. (Client Quit)
#628 [14:39] * Basilis [webchat@p4FDDD704.dip0.t-ipconnect.de] has joined #minecrafthelp
#629 [14:40] <Basilis> Hello, i played Minecraft around 4 years ago. I got the Email but i forgot my Username and Password. So i changed my password and tried to log in but it would not let me even though i´m 100% sure it is right. I can´t migrate my acount either because i don´t know the username.
#630 [14:42] <Basilis> also i tried to login on three different days and it stills says that either my username (email) or my password is incorrect even tho it isn´t
#631 [14:47] * tom [webchat@5-198-69-50.static.kc.net.uk] has joined #minecrafthelp
#632 [14:48] <tom> my game wont load and when i try again to load it it says that it is running when task manager says nothing, what should i do?
#633 [14:49] * Owen [~Owen@120.153.146.161] has joined #minecrafthelp
#634 [14:49] * Owen [~Owen@120.153.146.161] has joined #minecrafthelp
#635 [14:53] * tom [webchat@5-198-69-50.static.kc.net.uk] has left #minecrafthelp
#636 [14:58] <Basilis> i guess no one answers here feelsbadman
#637 [15:03] * jamxxee [webchat@cpc1-nmal23-2-0-cust931.19-2.cable.virginm.net] has joined #minecrafthelp
#638 [15:03] <jamxxee> hello
#639 [15:04] <jamxxee> i need help
#640 [15:04] <jamxxee> hellllloo
#641 [15:04] <jamxxee> i think i unsubscribed to mojang emails
#642 [15:05] <jamxxee> so i am not receiving any emails from mojang
#643 [15:09] * Basilis [webchat@p4FDDD704.dip0.t-ipconnect.de] has quit. (Ping timeout: 180 seconds)
#644 [15:21] * Owen [~Owen@120.153.146.161] has quit. (Ping timeout: 207 seconds)
#645 [15:34] * Owen [~Owen@120.153.146.161] has joined #minecrafthelp
#646 [15:37] * Jaren [webchat@67-2-235-212.slkc.qwest.net] has joined #minecrafthelp
#647 [15:38] <Jaren> Hey guys, when i try to run mc it gives me a pixel error. I tried looking for updates on my graphics/video card but it was up to date. I need help
#648 [15:40] * Dimitrije [webchat@188.255.223.73] has joined #minecrafthelp
#649 [15:41] <Dimitrije> What i need to dow when i clik play i tape:Unable to locate the Java runtime.
#650 [15:42] <Dimitrije> What i need to do when i clivk play and is tape eror:Unable to locate the Java runtime.
#651 [15:46] * Dimitrije [webchat@188.255.223.73] has quit. (Ping timeout: 180 seconds)
#652 [15:50] * TheShrink [webchat@c-76-114-141-150.hsd1.md.comcast.net] has joined #minecrafthelp
#653 [15:50] <TheShrink> hello
#654 [15:53] <TheShrink> I cant get minecraft 1.12.2 windows to run on my computer. at first it would just freeze while creating a world but now it crashes before i can even boot it up and it says "java(TM) SE binary not responding"
#655 [15:53] * jjs999jjs [~jjs999jjs@2a02:c7d:662b:300:b854:d10c:7b4f:6894] has joined #minecrafthelp
#656 [15:53] * Espercorn kicked jjs999jjs from #minecrafthelp (Reason: js999jjs :User is banned from this channel)
#657 [15:55] <TheShrink> any help would be appreciated
#658 [15:58] * TheShrink [webchat@c-76-114-141-150.hsd1.md.comcast.net] has quit. (Ping timeout: 180 seconds)
#659 [16:00] * Alsivis [webchat@mobile-107-77-165-7.mobile.att.net] has joined #minecrafthelp
#660 [16:03] <Alsivis> Hello. First off, I realize I have windows 10. I also realize that your link had a disclaimer saying you dont offer support in this. However, I don't really have anywhere else to turn. the only place for minecraft windows 10 support is an extremely unhelpful forum at minecraftforum.net.
#661 [16:04] <Alsivis> Having stated that, I am having issues. all I want to do is play minecraft. i can enter worlds and such, but with so much lag it's retarded and unplayable.
#662 [16:05] <Alsivis> I bought the game a few years ago. just got the redeem code for windows 10 from minecraft.net
#663 [16:05] <Alsivis> Thjat's as far as I can seem to get.
#664 [16:05] <mattym> Alsivis, On the Windows 10 version of the game, that can only be due to a slow computer.
#665 [16:06] <Alsivis> Ah, Like as in RAM?
#666 [16:06] <mattym> Alsivis, No, more like as in everything.
#667 [16:06] <Alsivis> I just bought the l;aptop maybe 6 months ago.
#668 [16:06] <mattym> ??> Alsivis win/dxdiag
#669 [16:06] <Absol> Alsivis: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#670 [16:07] <Alsivis> ok, thank you very much.
#671 [16:11] * sneezing_panda [~panda@2605:a000:c705:3800:454a:62cc:bbdf:838b] has joined #minecrafthelp
#672 [16:12] * sneezing_panda [~panda@2605:a000:c705:3800:454a:62cc:bbdf:838b] has quit. (Client Quit)
#673 [16:18] <Alsivis> ok mattym, i did the dxdiag instructions and it sent me back here. should I be posting the link for ubuntu paste here?
#674 [16:18] <mattym> yes
#675 [16:19] <Alsivis> https://paste.ubuntu.com/26486003/
#676 [16:23] * JEFF [webchat@arg62-3-88-186-207-11.fbx.proxad.net] has joined #minecrafthelp
#677 [16:26] * west [webchat@p54810495.dip0.t-ipconnect.de] has joined #minecrafthelp
#678 [16:26] <west> Hello
#679 [16:28] <west> I already bought Minecraft in 2016 and can not activate it anymore
#680 [16:29] <JEFF> Hello, I need help as has hacked me my account
#681 [16:31] <JEFF> I can't log in, need help
#682 [16:34] * Meow-J [sid69628@id-69628.highgate.irccloud.com] has quit. (Ping timeout: 383 seconds)
#683 [16:37] * Meow-J [sid69628@id-69628.highgate.irccloud.com] has joined #minecrafthelp
#684 [16:40] * JEFF [webchat@arg62-3-88-186-207-11.fbx.proxad.net] has quit. (Quit: Web client closed)
#685 [16:41] <mattym> Alsivis, Yeah, thats not a very powerful pc, regardless of how 'new' it is to you
#686 [16:41] <mattym> Alsivis, Yeah, thats not a very powerful pc, regardless of how 'new' it is to you
#687 [16:41] * oldtopman [~oldtopman@2601:281:c801:412c:863a:4bff:fe5f:d0a8] has left #minecrafthelp
#688 [16:43] <Alsivis> Ok, any recommendations on what I DO need performance-wise?
#689 [16:44] <Alsivis> or just simply better than I have now?
#690 [16:45] <mattym> Alsivis, Much better, or newer
#691 [16:46] <Alsivis> lol
#692 [16:46] <Alsivis> ok, well thanks for all your help.
#693 [16:46] <Alsivis> Have a good day.
#694 [16:46] * Alsivis [webchat@mobile-107-77-165-7.mobile.att.net] has quit. (Quit: Web client closed)
#695 [16:52] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#696 [16:54] * webrosc [~webrosc@cpc138564-newt42-2-0-cust218.19-3.cable.virginm.net] has quit. (Ping timeout: 207 seconds)
#697 [16:55] * webrosc [~webrosc@cpc138564-newt42-2-0-cust218.19-3.cable.virginm.net] has joined #minecrafthelp
#698 [16:57] * Maceoci1 [webchat@99-191-109-132.lightspeed.austtx.sbcglobal.net] has joined #minecrafthelp
#699 [16:58] <Maceoci1> Hi, I've been trying to start Minecraft on my laptop and I keep getting an error message that says "Failed to accelerate pixels"
#700 [16:58] <mattym> Maceoci1, Do you have the link to your dxdiag report? If so please post the link in this chat.
#701 [16:58] <Maceoci1> https://paste.ubuntu.com/26486163/
#702 [16:59] <mattym> Maceoci1, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#703 [17:02] * viente1234554321 [webchat@181.72.33.99] has joined #minecrafthelp
#704 [17:06] * elsaaa [webchat@ip-217-63-172-4.ip.prioritytelecom.net] has joined #minecrafthelp
#705 [17:11] * elsaaa [webchat@ip-217-63-172-4.ip.prioritytelecom.net] has quit. (Ping timeout: 180 seconds)
#706 [17:12] * Snowman [~Snowman@85.146.18.119] has quit. (Quit: Leaving)
#707 [17:14] * viente1234554321 [webchat@181.72.33.99] has quit. (Quit: Web client closed)
#708 [17:17] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#709 [17:55] * lenzoo [webchat@cpe-107-10-6-58.neo.res.rr.com] has joined #minecrafthelp
#710 [17:56] <lenzoo> Hey i have an old minecraft account that i'm trying to import to a Mojang account and it says it has already been imported to an account?
#711 [18:07] * ghost_ [webchat@181.49.81.167] has joined #minecrafthelp
#712 [18:08] * bZx [~bZx@sal63-2-88-176-46-51.fbx.proxad.net] has joined #minecrafthelp
#713 [18:08] * ghost_ [webchat@181.49.81.167] has quit. (Client Quit)
#714 [18:13] <bZx> glass_pane is not centered on an armorstand head: it's on the armorstand "face", not on the center of its head. Do someone know a workaround ?
#715 [18:55] * Matt_ [webchat@47.144.151.63] has joined #minecrafthelp
#716 [18:55] <Matt_> what do I do if my minecraft launcher says unable to create temporary directory?
#717 [18:56] <thgilfodrol> bZx: this is mostly a tech support channel; you might have better luck asking in #minecraft on freenode, or any of the forums out there
#718 [18:56] * ceezons [webchat@76.164.252.116] has joined #minecrafthelp
#719 [18:56] <Matt_> ok, thanks
#720 [18:56] * Matt_ [webchat@47.144.151.63] has quit. (Client Quit)
#721 [18:56] <ceezons> minecraft account was hacked, no longer have access to the email account eiter
#722 [18:56] <ceezons> either*
#723 [18:57] <thgilfodrol> ceezons: what is your username?
#724 [18:57] <ceezons> _Skullkidmajora_
#725 [18:57] <ceezons> old acc.
#726 [18:57] <thgilfodrol> ??> ceezons account/send-email
#727 [18:57] <Absol> ceezons: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#728 [18:57] <Absol> ceezons: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#729 [18:58] <thgilfodrol> ceezons: if you can find your transaction id , you should be able to recover the account
#730 [18:58] <thgilfodrol> ceezons: if not, they may still be able to assist with providing alternate means of authentication
#731 [18:58] * gabe [webchat@24-179-118-14.dhcp.oxfr.ma.charter.com] has joined #minecrafthelp
#732 [18:58] <gabe> hello?
#733 [18:58] <thgilfodrol> hello gabe
#734 [18:59] <gabe> after changing the email of my Mojang account when I log onto Minecraft.net it says I don't own the game
#735 [18:59] <thgilfodrol> gabe: what is your username?
#736 [19:00] <gabe> my Minecraft username?
#737 [19:00] <thgilfodrol> gabe: yes
#738 [19:00] <gabe> 3000THEGIANT
#739 [19:01] <thgilfodrol> gabe: make sure you're logging in with the new email address
#740 [19:01] <gabe> I am
#741 [19:01] <thgilfodrol> gabe: have you tried logging in with your old one?
#742 [19:02] <gabe> yes
#743 [19:06] <gabe> hello?
#744 [19:59] * haarol [webchat@201.230.237.2] has joined #minecrafthelp
#745 [20:00] * haarol [webchat@201.230.237.2] has quit. (Client Quit)
#746 [20:00] * MOds [webchat@host81-146-17-45.range81-146.btcentralplus.com] has joined #minecrafthelp
#747 [20:01] <MOds> Minecraft says failed to save .json 1.12 when trying to launch game
#748 [20:02] <MOds> OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
#749 [20:03] <MOds> oooooooooooooooooooooooooooooooooooo
#750 [20:03] <MOds> ooooooooooooooooooooooooooooooooooooooooooooooooo
#751 [20:03] <MOds> oooooooooooooooooooooooooooooooooooooooooooooooooooooo
#752 [20:03] <MOds> ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
#753 [20:03] <MOds> oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
#754 [20:03] <MOds> oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
#755 [20:03] <MOds> ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
#756 [20:03] <MOds> o
#757 [20:03] <MOds> o
#758 [20:03] <MOds> o
#759 [20:03] * Absol kicked MOds from #minecrafthelp (Reason: Ods :Stop spamming)
#760 [20:03] * Jt [webchat@dnat12.resnetwifi.hub.utoledo.edu] has joined #minecrafthelp
#761 [20:04] <Jt> Hello
#762 [20:05] * HackerBitches [webchat@host81-146-17-45.range81-146.btcentralplus.com] has joined #minecrafthelp
#763 [20:05] * Absol kicked HackerBitches from #minecrafthelp (Reason: ackerBitches :Keep it civilized, you are just a human being)
#764 [20:05] <Jt> So I havent played MC in a while so i used the reset password thing to figure out which email i used and i got the reset password email sent to one of my emails so I reset my password with my email successfully but then after that i go to log in and it says unknown email or password
#765 [20:06] * WHOAREYOU [webchat@host81-146-17-45.range81-146.btcentralplus.com] has joined #minecrafthelp
#766 [20:06] <WHOAREYOU> ABSOL IS GAY
#767 [20:06] <WHOAREYOU> XDXD
#768 [20:06] <WHOAREYOU> I<3YOU
#769 [20:06] <WHOAREYOU> DICKFACE
#770 [20:06] <Absol> WHOAREYOU: Please keep it civil
#771 [20:06] <Jt> I havent played MC in a while so i used the reset password thing to figure out which email i used and i got the reset password email sent to one of my emails so I reset my password with my email successfully but then after that i go to log in and it says unknown email or password
#772 [20:07] * Andrio kicked WHOAREYOU from #minecrafthelp (Reason: HOAREYOU :Do you want your possessions identified? (ynq) [n])
#773 [20:07] * Shadow [webchat@c-67-181-110-218.hsd1.ca.comcast.net] has joined #minecrafthelp
#774 [20:07] <Andrio> ??> Jt login/throttle
#775 [20:07] <Absol> Jt: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#776 [20:07] <Absol> Jt: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#777 [20:07] * Shadow is now known as Guest7852
#778 [20:07] <Jt> thanks
#779 [20:08] * Jt [webchat@dnat12.resnetwifi.hub.utoledo.edu] has quit. (Client Quit)
#780 [20:09] <Guest7852> hi my name is Chase , a long time ago , around 3-4 years probably , i had minecraft . i had a pretty bad computer so i didnt play it much , but i did as much as my computer could, and then my computer broke and i had to wait a long time to get nother one . instead i got consols such as ps4 and i now have a computer that is good. i wanted to log into my minecraft accoutn so i can download the game because i had already bought
#781 [20:10] <Guest7852> i have been trying to get the lost info through the emails but i have been unsuccessfull . im legitemently upset because i do nto want to have to buy the game again , although it is cheap , i still have bought it already and shouldnt have to buy again. but thats not the point. i just cannot get my information to work i have been trying off and on for weeks.
#782 [20:11] <Guest7852> can anyone possibly help me :/ :(
#783 [20:12] <Andrio> ??> Guest7852 account/trans-ID
#784 [20:12] <Absol> Guest7852: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#785 [20:12] <Andrio> Guest7852, you tried to reset your password?
#786 [20:13] <Guest7852> iv tried many times.
#787 [20:13] <Andrio> mm
#788 [20:13] <Guest7852> i figured it was the email , so i tried changing my email but was unsuccesfull in that attempt as well
#789 [20:13] <Andrio> ??> Guest7852 account/send-email
#790 [20:13] <Absol> Guest7852: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#791 [20:13] <Absol> Guest7852: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#792 [20:13] <Guest7852> if i cannot figure this out today with the help of you guys . then im just going to quit and re-buy the game /
#793 [20:15] <Guest7852> so, there should be an email sent to me that has a transaction id ? from long ago right when i bought the game ?
#794 [20:15] <Andrio> Yes.
#795 [20:15] * PlsHelp [webchat@c-98-252-237-85.hsd1.ga.comcast.net] has joined #minecrafthelp
#796 [20:16] <PlsHelp> It says I'm unable to download shoot4.ogg and run minecraft. I already uninstalled all the incompatible software and restarted my computer, but the same problem keeps occurring. What do I do?
#797 [20:17] <Andrio> ??> PlsHelp tools/HJT
#798 [20:17] <Absol> PlsHelp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#799 [20:17] <Absol> PlsHelp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#800 [20:17] <Guest7852> i think i bought the game 2010-+ and apparently sense then they have handled transactions differently. i would have to contact other emails jsut to get my information. ugh. i give up . just going to re-buy the darn game i guess .
#801 [20:18] <Guest7852> thanks for tryin to help me
#802 [20:18] <Andrio> o
#803 [20:18] <Andrio> o
#804 [20:18] * Guest7852 [webchat@c-67-181-110-218.hsd1.ca.comcast.net] has left #minecrafthelp
#805 [20:19] <PlsHelp> I just downloaded it and clicked run, but it said my system denied access to the "write file".
#806 [20:19] <Andrio> the write file?
#807 [20:19] <PlsHelp> Oh wait, after I closed the error, it worked. Hold on a second.
#808 [20:19] * taplab [webchat@122-60-103-248.jetstream.xtra.co.nz] has joined #minecrafthelp
#809 [20:20] <PlsHelp> This is really long: Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 9:18:46 PM, on 1/29/2018 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.16299.0015) Boot mode: Normal Running processes: C:\Users\xufei\AppData\Local\Microsoft\OneDrive\OneDrive.exe C:\Users\xufei\AppData\Roaming\Spotify\SpotifyWebHelper.exe C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe C:\Program Files (x86)\
#810 [20:20] <taplab> mic check
#811 [20:20] <taplab> hi peeps
#812 [20:20] <Andrio> ??> PlsHelp paste
#813 [20:20] <Absol> PlsHelp: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#814 [20:20] <Andrio> 👋🏻
#815 [20:20] <taplab> still fresh to the scene, so have a few noob q's, please
#816 [20:21] <taplab> I'm setting up MC & server for a community centre, all using the Java version to acommodate same stack for windows, mac & linux users
#817 [20:21] <PlsHelp> https://paste.ubuntu.com/26486886/
#818 [20:21] <taplab> q for today: can I load addons on the java edition?
#819 [20:22] <taplab> doesn't look like I can add cheats or resource pack or use connect command
#820 [20:23] <taplab> from what it looks like, dev on java has been completely abandoned, limiting prospects for POSIX down the line quite severely
#821 [20:23] <taplab> can someone please point me in right direction?
#822 [20:23] <Andrio> taplab, um, no it hasn't.
#823 [20:24] <Andrio> PlsHelp, you have GlobalProtect installed?
#824 [20:24] <PlsHelp> I believe so.
#825 [20:24] <PlsHelp> Do I need to delete it?
#826 [20:25] <Andrio> taplab, to my understanding, you can't use add-ons on the Java Edition, but they are similar to mods and resource packs in that edition
#827 [20:26] * DT39 [~DT39@host86-144-205-107.range86-144.btcentralplus.com] has joined #minecrafthelp
#828 [20:26] <Andrio> PlsHelp, possibly; I don't know much about that one.
#829 [20:27] * DT39 [~DT39@host86-144-205-107.range86-144.btcentralplus.com] has quit. (Client Quit)
#830 [20:28] * THERetroGamerNY [~THERetroG@pool-72-75-247-31.bflony.fios.verizon.net] has joined #minecrafthelp
#831 [20:28] <taplab> thanks Andrio - as mentioned, my knowledge is quite limited; still new
#832 [20:28] <Andrio> It's OK.
#833 [20:29] <taplab> one thing I'd like to do is help kids with learning programming via the likes of Tynker & MakeCode, but the Java edition seems incompatible
#834 [20:30] <PlsHelp> I just deleted GlobalProtect, but my minecraft still won't download shoot4.ogg :(
#835 [20:32] <Andrio> taplab, can you show me what Tynker offers that isn't compatible with the Java Edition?
#836 [20:33] <PlsHelp> I just rechecked all of my apps, and I believe there's nothing left that was said to be incompatible with minecraft on the mojang website. Is my minecraft just screwed over?
#837 [20:33] <Andrio> PlsHelp, is that the compete error message? Are there any more details?
#838 [20:34] <PlsHelp> The complete error message is: Unable to save download. shoot4.ogg
#839 [20:34] <taplab> Andrio: tried making a mob via https://www.tynker.com/minecraft/editor/mob/chicken
#840 [20:35] <taplab> then download the mod as a "chicken.mcaddon"
#841 [20:36] <Andrio> ah
#842 [20:36] <taplab> following insructions, I need to start a new game, enable cheats (which I have) & resource packs
#843 [20:37] <Andrio> taplab, they seem to have courses related to Java Edition mods too
#844 [20:37] <Andrio> I wonder how well it works
#845 [20:38] <taplab> what I've been getting a bit into is around the education space
#846 [20:38] <taplab> MS have done some cool stuff, but the love have not been spread evenly, if you know what I mean
#847 [20:39] <Andrio> PlsHelp, it should give more details.
#848 [20:39] <taplab> there's education edition & the classroom stuff, but that's windows & mac only - NO linux-love
#849 [20:41] <taplab> the stuff done with MakeCode is very nice too & seems a good introduction to JS for kids, using a blockly-derived interface to program mobs & mods, same with Tynker & a few other cool bits from Code.org & HourOfCode
#850 [20:43] <PlsHelp> The error screen only shows "Error :( Unable to save download. shoot4.ogg. Show more details/Get further assistance" and then a close button.
#851 [20:45] <Andrio> PlsHelp, can you show me the more detailed information then?
#852 [20:46] <Andrio> PlsHelp, click 'Show more detauls'
#853 [20:46] <Andrio> details*
#854 [20:46] <PlsHelp> Ohhhh lol, I see. How do I hopy and paste a large chunk of data again? What was the link?
#855 [20:46] <Andrio> ??> PlsHelp paste
#856 [20:46] <Absol> PlsHelp: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#857 [20:48] * PlsHelp [webchat@c-98-252-237-85.hsd1.ga.comcast.net] has quit. (Quit: Web client closed)
#858 [20:49] * PlsHelp [webchat@c-98-252-237-85.hsd1.ga.comcast.net] has joined #minecrafthelp
#859 [20:49] <PlsHelp> Sorry, it just logged me out
#860 [20:49] <PlsHelp> https://paste.ubuntu.com/26486976/
#861 [20:49] <PlsHelp> This is my full error message
#862 [20:49] <Andrio> hm
#863 [20:53] <Andrio> ??> PlsHelp win/cmd
#864 [20:53] <Absol> PlsHelp: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#865 [20:53] <PlsHelp> Ok, I am on the command bar now
#866 [20:55] <Andrio> PlsHelp, enter chkdsk /F C:
#867 [20:56] <PlsHelp> It says access denied, as you do not have sufficient privileges.
#868 [20:58] <Andrio> mm
#869 [20:58] <Andrio> ??> PlsHelp win/cmd/admin
#870 [20:58] <Absol> PlsHelp: In the start menu/screen, search for "cmd" (without quotes). Right-click on the result listed as "cmd.exe", and choose Run as Administrator.
#871 [21:00] * PlsHelp_ [webchat@c-98-252-237-85.hsd1.ga.comcast.net] has joined #minecrafthelp
#872 [21:00] <PlsHelp_> This is what the command showed me: https://paste.ubuntu.com/26487009/
#873 [21:00] <PlsHelp_> after pasting chkdsk /F C:
#874 [21:01] <Andrio> PlsHelp_, you will need to reboot to run it on C: , yes
#875 [21:01] <Andrio> also, it might take a while.
#876 [21:01] <PlsHelp_> How do I reboot it to run on C:?
#877 [21:01] <Andrio> select 'y', and then restart the computer?
#878 [21:02] * PlsHelp [webchat@c-98-252-237-85.hsd1.ga.comcast.net] has quit. (Ping timeout: 180 seconds)
#879 [21:02] <PlsHelp_> Ok, will do
#880 [22:14] * Erragar [webchat@c-71-234-110-215.hsd1.ct.comcast.net] has joined #minecrafthelp
#881 [22:15] <Erragar> I was given a gift code from a friend. The site was loading after I put the code in for over 20 minutes and all of a sudden, the page closed.... When I logged back in, the code said it had been redeemed, but I don't have my main game, I only have the demo.
#882 [23:21] <Andrio> Erragar, what site?
#883 [23:27] <Erragar> minecraft.net for the Java version
#884 [23:28] <Andrio> Erragar, are you sure you're logging in with the correct email address?
#885 [23:34] * Jonathan [webchat@120.152.179.158] has joined #minecrafthelp
#886 [23:35] <Andrio> Also, did you get an email about it?
#887 [23:36] <Jonathan> Does this help with the VIVE installer for Minecraft?
#888 [23:36] <Andrio> Jonathan, I'm afraid not.
#889 [23:36] <Andrio> ??> Jonathan mods
#890 [23:36] <Absol> Jonathan: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#891 [23:37] <Jonathan> Ah my bad, wasn't sure how it was classifed, (as it looked like it was all steamed into one group) cheers
#892 [23:38] * kahrum [webchat@184-217-195-240.pools.spcsdns.net] has joined #minecrafthelp
#893 [23:38] * Jonathan [webchat@120.152.179.158] has quit. (Client Quit)
#894 [23:40] <kahrum> Hi! handmedown laptop here, pixel format not accelerated, ran intel's auto graphics driver dohickey, says everything is fine. dxDiag for your viewing pleasure: https://pastebin.com/845K3vv3
#895 [23:42] <kahrum> also tried grabbing win64_15.60.2.4901 and it wouldnt install
#896 [23:52] <Erragar> I received an email to validate my account and used it before entering the code with said addess
#897 [23:52] <Erragar> That was @Andrio