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#7 [00:43] <Max_> I am only getting 30 fps with a nvidia 1050
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#12 [01:10] <Sylveona> It's been a problem for a few days
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#19 [02:52] <Adrian> need help recovering my minecraft accounts from school
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#22 [03:15] <apple_> hello???
#23 [03:15] <apple_> there????
#24 [03:16] <apple_> minecraft not installed...
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#38 [07:08] <Spyx> Hey evryone, me and a friend have made a Minecraft Realm. It was set to Peaceful automatically. however, when we want to edit the settings in "World Options" and change the mode to Normal and Survival, turn on all the monster spawns etc, all of these changes are REVERTED upon entering the realm.
#39 [07:08] <Spyx> same when we make a new world, all of the changes we make in the options don't apply.
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#41 [07:19] <Cassio> https://paste.ubuntu.com/26494930/
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#51 [08:03] * joinitHD [webchat@HSI-KBW-5-56-237-225.hsi17.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#52 [08:04] <joinitHD> hello
#53 [08:04] <joinitHD> i have a problem whit my launcher i cant start any 1.8 versions
#54 [08:05] <urielsalis> joinitHD, we only help with the latest versions here
#55 [08:05] <joinitHD> okay sorry
#56 [08:05] <joinitHD> what should i do now?
#57 [08:06] <urielsalis> joinitHD, does it work with 1.12.2?
#58 [08:06] <joinitHD> yes
#59 [08:06] <joinitHD> no no id doesnt i tried it
#60 [08:29] * Kolibriegg [webchat@ti0050a400-1754.bb.online.no] has joined #minecrafthelp
#61 [08:30] <Kolibriegg> Ok so I have this problem with my world on Minecraft Realms
#62 [08:31] <Kolibriegg> I went into options on my server and I don't know what I did wrong, suddenly all the mobs was erased from my realm.
#63 [08:33] <Kolibriegg> I tried to restore my realm 1h back to see if the server settings, Peaceful would become Survival again, but it didn't..
#64 [08:33] <urielsalis> Kolibriegg, mobs spawn now?
#65 [08:33] <Kolibriegg> Nope
#66 [08:35] <Kolibriegg> Okey so, server restore doesn't apply to the settings for peaceful back to survival
#67 [08:35] <urielsalis> Kolibriegg, and you can change it manually?
#68 [08:35] <Kolibriegg> Its Realms, there is an option for it yes
#69 [08:36] <urielsalis> Kolibriegg, and you changed it to survival but mobs still dont spawn?
#70 [08:36] <Kolibriegg> The server will restore, but the setting for animals spawning or not will go back to peaceful for some reason even if I choose it to be survival
#71 [08:37] <urielsalis> Kolibriegg, that seems weird
#72 [08:37] <Kolibriegg> Really annoying, I wish there was an option to restore, but it seems I just have to restart and nmake a new realm :(
#73 [08:37] <urielsalis> Kolibriegg, I would report it in the realms bugtracker
#74 [08:37] <Kolibriegg> Ok
#75 [08:38] <urielsalis> Kolibriegg, bugs.mojang.com realms project
#76 [08:38] <Kolibriegg> Ok, to start it from the beginning.
#77 [08:38] <Kolibriegg> Yeah sure m8 :P
#78 [08:45] <Kolibriegg> I played yesterday with my friend in survival, and all was well, went to bed. When i logged on today another one of my friends had logged on, I tp'd him to me to show off my base, and wanted him to show me hes base, tried to op him but didn't work (just to make the trip back easier), so I typed /gamemode 1 (friends name) and it worked. We flew back to hes base and he told me about this tree that he could not chop. I told him my setti
#79 [08:46] <urielsalis> thats sounds like you are in adventure mode
#80 [08:46] <Kolibriegg> So I went on to try and chop it myself, since I am Admin I could do that even with spawn protection on.
#81 [08:47] <Kolibriegg> I went into settings, something I activated by fault I dont know, so when I logged on again all my friends animals and my prised stallion Diamond was deleted, and all the animals and mobs in the game were erased.
#82 [08:48] <urielsalis> Kolibriegg, we are not Mojang here
#83 [08:48] <Kolibriegg> I know
#84 [08:48] <Kolibriegg> Just hoped you'd perhaps know :)
#85 [08:49] * Ricardo_Gamer [webchat@179.7.169.166] has joined #minecrafthelp
#86 [08:52] <Kolibriegg> Ok, thanks for the response anyway :)
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#89 [09:08] * jula505 [webchat@lcl01-2-78-200-142-18.fbx.proxad.net] has joined #minecrafthelp
#90 [09:12] <jula505> Hi, a long time ago I was playing this game, my cousin had bought it for my birthday I would like to conect me but I know that my username and password I do not know what is the mail and how to download to the game. Thanks for help me
#91 [09:13] <urielsalis> jula505, Download the game: Minecraft.net/download
#92 [09:13] <urielsalis> jula505, as for email:
#93 [09:13] <urielsalis> ??> jula505 account/forgot-email
#94 [09:13] <Absol> jula505: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#95 [09:13] <urielsalis> jula505, what is your username?
#96 [09:14] <jula505> in the game my username is jula505
#97 [09:15] <urielsalis> jula505, I see the account hasnt been migrated, meaning you login with your username :)
#98 [09:16] <urielsalis> jula505, I recommend that you migrate it as soon as possible in account.mojang.com/migrate though, as you cant even reset your password without migrating now
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#100 [09:17] <jula505> ok thanks
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#111 [09:41] * romin [webchat@mon75-h07-89-87-125-185.dsl.sta.abo.bbox.fr] has joined #minecrafthelp
#112 [09:41] <romin> yèiyuhiugyttèrytrfy
#113 [09:41] <romin> ijuoij;oik
#114 [09:41] <lucas> bonjour
#115 [09:41] <romin> o;ôp$ok*
#116 [09:41] <urielsalis> !remove romin
#117 [09:41] * Absol kicked romin from #minecrafthelp (Reason: omin :You have been removed from this channel)
#118 [09:42] <lucas> ta race
#119 [09:42] <lucas> lol
#120 [09:42] <urielsalis> lucas, english please
#121 [09:43] * Rolo2010 [webchat@dyn216-8-142-47.ADSL.mnsi.net] has joined #minecrafthelp
#122 [09:44] <Rolo2010> i cant login dont remeber the email i used i bought this game years ago someone help!!
#123 [09:44] <urielsalis> ??> Rolo2010 account/forgot-email
#124 [09:44] <Absol> Rolo2010: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#125 [09:45] * Paule111 [webchat@ip5f5aeeb1.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#126 [09:46] <Paule111> my account seems to be gone on my new pc...
#127 [09:53] <Paule111> i can only play the demo and not the full game on my new pc.
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#134 [10:02] <Paule111> i've looked at this https://help.mojang.com/customer/en/portal/articles/1218766-can-only-play-minecraft-demo but could not find the answer to my problem so please help me
#135 [10:03] * Snowman [~Snowman@85.146.18.119] has joined #minecrafthelp
#136 [10:08] <Rolo2010> soooooooo
#137 [10:08] <Paule111> yes?
#138 [10:09] <Rolo2010> i dont remember the email and some ones i think are the right ones i dont have access too anymore\
#139 [10:12] * leojusus123 [webchat@177.69.188.169] has joined #minecrafthelp
#140 [10:12] <leojusus123> ~
#141 [10:12] <Paule111> well in my case i know my password and email but it only shows me that i can play the demo
#142 [10:13] <leojusus123> paste.ubuntu.com/26495862/
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#146 [10:36] * DauerLutscher [webchat@ip5f5be609.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#147 [10:36] <DauerLutscher> Hey
#148 [10:36] <DauerLutscher> is this german?
#149 [10:37] * Paule111 [webchat@ip5f5aeeb1.dynamic.kabel-deutschland.de] has quit. (Quit: Web client closed)
#150 [10:37] * DauerLutscher [webchat@ip5f5be609.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#151 [10:37] * DauerLutscher [webchat@ip5f5be609.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#152 [10:37] <DauerLutscher> Hello
#153 [10:38] <DauerLutscher> I forget my password and dont have acess to my email
#154 [10:38] <DauerLutscher> what can i do?
#155 [10:38] <DauerLutscher> Fuck you fucking support
#156 [10:38] <Absol> DauerLutscher: Please keep it civil
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#164 [11:28] * Loly434 [webchat@199.209.115.89.rev.vodafone.pt] has joined #minecrafthelp
#165 [11:28] <Loly434> ola
#166 [11:29] <Loly434> Tenho o Louncher todo preto, ecrâ preto,
#167 [11:29] <Loly434> ficou assim quando lançaram este novo louncher
#168 [11:30] <Loly434> como posso resolver, passo cursor e ele deteta os botoes
#169 [11:36] <Loly434> não consigo jogar, pq o louncher está preto, clico ao calhas e abre paginas.
#170 [11:37] * ReiDassgalinhas [webchat@177-1-250-105.dosce700.dsl.brasiltelecom.net.br] has joined #minecrafthelp
#171 [11:37] <ReiDassgalinhas> you speaking portuguese?
#172 [11:38] <ReiDassgalinhas> #minecrafthelp you speaking portuguese|?
#173 [11:38] <Loly434> hello
#174 [11:39] <Loly434> loucher black
#175 [11:39] <Loly434> yes portuguese
#176 [11:39] <Loly434> new loucher, the game dont work
#177 [11:39] <Loly434> stay black
#178 [11:40] * lambor009 [webchat@128.172.205.113] has joined #minecrafthelp
#179 [11:41] <lambor009> is there any life mojang chat where i can talk to someone to help get into my account
#180 [11:42] * ReiDassgalinhas [webchat@177-1-250-105.dosce700.dsl.brasiltelecom.net.br] has quit. (Quit: Web client closed)
#181 [11:44] <GreyVulpine> lambor009 - Nope
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#184 [11:59] * otermin [webchat@233.62-99-7.dynamic.clientes.euskaltel.es] has joined #minecrafthelp
#185 [12:01] <otermin> hace dos años que compre una cuenta de minecraft, descargue el juego y perfecto, pero despues, cuando cambie de ordenador, no me deja instalar el juego, me dice que tengo que comprarlo de nuevo, ayuda por favor, se que es la cuenta con la hice el pago
#186 [12:03] * ReiDassgalinhas [webchat@177-1-250-105.dosce700.dsl.brasiltelecom.net.br] has joined #minecrafthelp
#187 [12:03] <ReiDassgalinhas> #minecrafthelp know how to solve the error how to solve the error java.lang.nullpointerexception: group already tried all the tutorials and I could not solve it I'm trying to solve a lot of time I deactivated the firewall I have access to the internet too
#188 [12:03] <ReiDassgalinhas> #minecrafthelp! know how to solve the error how to solve the error java.lang.nullpointerexception: group already tried all the tutorials and I could not solve it I'm trying to solve a lot of time I deactivated the firewall I have access to the internet too
#189 [12:05] * Like_a_girl [webchat@p4FC70B7C.dip0.t-ipconnect.de] has joined #minecrafthelp
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#193 [12:14] <Erragar> Hey, was here the other day about the browser closing the page I was using my gift code on during purchase, and now it says it's redeemed but I don't have a g ame
#194 [12:16] * Skyleyton01 [webchat@72.36.9.51.dyn.plus.net] has quit. (Ping timeout: 180 seconds)
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#196 [12:25] <finncrack> giughhyu
#197 [12:26] * finncrack [webchat@181.130.207.29] has quit. (Client Quit)
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#199 [12:32] * AbelGamerCF [webchat@fixed-187-188-63-170.totalplay.net] has joined #minecrafthelp
#200 [12:32] <AbelGamerCF> How to download old version of minecraft windows 10 edition?
#201 [12:33] * AbelGamerCF [webchat@fixed-187-188-63-170.totalplay.net] has quit. (Client Quit)
#202 [12:41] <ReiDassgalinhas> #minecrafthelp
#203 [12:41] <ReiDassgalinhas> #minecrafthelp know how to solve the error how to solve the error java.lang.nullpointerexception: group already tried all the tutorials and I could not solve it I'm trying to solve a lot of time I deactivated the firewall I have access to the internet too
#204 [12:42] * e_l1997 [~quassel@2.67.113.192.mobile.tre.se] has joined #minecrafthelp
#205 [12:48] * D3NZ3L [webchat@152.171.124.251] has joined #minecrafthelp
#206 [12:48] <D3NZ3L> Hi
#207 [12:49] <D3NZ3L> There is some STUFF connected? or anyone?
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#211 [13:26] * jimmy [webchat@cpe-67-253-6-59.maine.res.rr.com] has joined #minecrafthelp
#212 [13:27] <jimmy> my minecraft realm will not let me change its difficulty. it always resets back to peaceful. any idea how to fix this?
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#216 [14:10] * SavAgeDano [webchat@546B4A0A.cm-12-4b.dynamic.ziggo.nl] has joined #minecrafthelp
#217 [14:11] <SavAgeDano> hello, since a few days i cant login in minecraft. i sent a password reset, but didnt receive the mail. i waited 24 hours and tried again, without succes. Help?
#218 [14:16] * Gabriel [webchat@176.164.111.20] has joined #minecrafthelp
#219 [14:16] <Gabriel> Hello ! I have an issue with Minecraft Realms, anyone for help ? :)
#220 [14:17] <Gabriel> Whatever I put in the world settings, it keeps reseting to Easy without any mob spawning
#221 [14:17] <Gabriel> Anyone has the same problem or know the solution ?
#222 [14:19] <Gabriel> I tried stopping/starting the realm again but it does not change anything.
#223 [14:19] <Gabriel> And perhaps it is linked, yesterday while I was trying to set the game mode from Creative to Survival, I had errors 500
#224 [14:21] <SavAgeDano> When I try to login, it always says that it is incorrect. When I send a password reset request, I don't receive the mail. I waited multiple times, half an hour, 1 hour and then 24 hours, but without succes.
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#227 [14:39] * DeanG4M3R [webchat@181.223.203.54] has joined #minecrafthelp
#228 [14:39] <DeanG4M3R> Não foi possível iniciar o Java. Detalhes do erro: A opera��o solicitada requer eleva��o Nome do arquivo em disco: javaw.exe Localização: C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Existe: file
#229 [14:46] <DeanG4M3R> Could not start Java. Error Details: The requested operation requires elevation Name of the file to disk: javaw.exe Location: C: \ Program Files (x86) \ Minecraft \ runtime \ jre-x64 \ 1.8.0_25 \ bin \ javaw.exe Exists: file
#230 [15:05] * Prior [webchat@cpe-67-246-115-198.twcny.res.rr.com] has joined #minecrafthelp
#231 [15:05] <Prior> I have an account but cannot verify my email
#232 [15:09] * Prior [webchat@cpe-67-246-115-198.twcny.res.rr.com] has quit. (Ping timeout: 180 seconds)
#233 [15:15] * DozeqYT [webchat@176.221.122.64] has joined #minecrafthelp
#234 [15:17] * Jack [webchat@90.219.74.233] has joined #minecrafthelp
#235 [15:17] <DozeqYT> Hi dears
#236 [15:17] <DozeqYT> i have a problem with log in to server
#237 [15:17] * Jack is now known as Guest59105
#238 [15:17] * Maxiboy [webchat@cust-91-193-110-94.dyn.as47377.net] has joined #minecrafthelp
#239 [15:17] <Guest59105> um
#240 [15:18] <Guest59105> can anyone help me? my launchers launches the game but nothing happens
#241 [15:18] <DozeqYT> i have an error "can not save a downloading file be_by.lang
#242 [15:18] * asdf [webchat@c-73-188-65-83.hsd1.pa.comcast.net] has joined #minecrafthelp
#243 [15:18] <Guest59105> I have no clue about that lol]
#244 [15:18] * asdf [webchat@c-73-188-65-83.hsd1.pa.comcast.net] has quit. (Client Quit)
#245 [15:19] <Maxiboy> I last played Minecraft a few years ago & just wanted to play it again. But I do not have control of my email I used back in the day to login. So I can't change the password. Am I able to switch emails for my account?
#246 [15:20] <Guest59105> Unless you have the TID then no
#247 [15:20] <Maxiboy> What is the TID?
#248 [15:20] <Guest59105> Transaction ID
#249 [15:21] <Maxiboy> Oh shit, that's been atleast 6 years ago I think haha
#250 [15:21] <Absol> Maxiboy: Please keep it civil
#251 [15:21] <Guest59105> Absol
#252 [15:21] <Guest59105> you like a bot or something lol
#253 [15:21] <Maxiboy> I'll try sending an email I guess?
#254 [15:21] <Guest59105> idk
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#262 [15:27] * george [webchat@201.6.230.154] has joined #minecrafthelp
#263 [15:27] <george> hi
#264 [15:28] <george> im having some problems when trying to download minecraft on my laptop
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#267 [15:30] <douglas> douglas
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#272 [15:52] * Master_Hedgehog [webchat@198.7.245.98] has joined #minecrafthelp
#273 [15:53] <Master_Hedgehog> hello I am unable to download Minecraft I am getting this error message Name: ar_sa.lang URL: http://resources.download.minecraft.net/ad/ad5f4d21e0a43a5d39dc91f9ec73ed68461ef75a Error details: UNKNOWN/-130 Filename on disk: ad5f4d21e0a43a5d39dc91f9ec73ed68461ef75a Path: /Users/michael/Library/Application Support/minecraft/assets/objects/ad/ad5f4d21e0a43a5d39dc91f9ec73ed68461ef75a Exists: false
#274 [15:54] <Master_Hedgehog> I am on Mac OS and my antivirus is already turned off
#275 [15:54] <golden> hi so i just bought a premium account and cant connect to any servers for some reason, keep getting the same message of "failed to login, the authentication servers are currently down for maintinence"
#276 [15:55] * Master_Hedgehog [webchat@198.7.245.98] has quit. (Client Quit)
#277 [15:55] <mattym> ??> golden launcher/relog
#278 [15:55] <Absol> golden: Click your Minecraft username in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#279 [15:55] <golden> okay one second
#280 [16:03] <golden> im still getting the error, is there any chance this has to do with me needing a java update? or something in my anti virus settings?
#281 [16:03] <mattym> golden, Were you logged in with a Mojang account before purchasing the game?
#282 [16:05] <golden> i beleive so why ?
#283 [16:06] <mattym> golden, Did you make sure to log out of that, and log in with the details of the account you used for the purchase?
#284 [16:06] * Opie [webchat@172-124-240-65.lightspeed.iplsin.sbcglobal.net] has joined #minecrafthelp
#285 [16:08] * RissaRoo [webchat@c-68-35-67-198.hsd1.al.comcast.net] has joined #minecrafthelp
#286 [16:08] <Opie> I currently have a realm that I play with my friends and today when I logged on I noticed that all the animals on my island had despawned. I went into settings to check why and I found out it switched my game to peaceful and made it so nothing could spawn. I switched it back and logged back into the realm and looked at the options to find that the game was again in peaceful with nothing being able to spawn. Any ideas on h
#287 [16:08] <golden> i actually created the mojang account just prior to purchasing the account and just relogged back into it now
#288 [16:08] <mattym> golden, Is it giving the same error?
#289 [16:09] <mattym> Opie, Seen a few people with that issue, try checking it again tomorrow.
#290 [16:09] <RissaRoo> Hi! I've been trying to run minecraft with forge and it keeps saying error
#291 [16:09] <mattym> ??> RissaRoo mods
#292 [16:09] <Absol> RissaRoo: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
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#295 [16:10] <Opie> Sorry I DC'd. Was anyone able to answer?
#296 [16:10] <mattym> Opie, Seen a few people with that issue, try checking it again tomorrow.
#297 [16:10] <golden> im opening up my launcher again to check as i just closed it one second
#298 [16:10] <Opie> Okay thanks
#299 [16:11] * RissaRoo [webchat@c-68-35-67-198.hsd1.al.comcast.net] has quit. (Client Quit)
#300 [16:12] <golden> could my java being out of date be the issue here? as i just checked it and theres an update available for it
#301 [16:12] <mattym> golden, No, the game installs a version that works
#302 [16:12] <mattym> ??> golden tools/hjt
#303 [16:12] <Absol> golden: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#304 [16:12] <Absol> golden: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#305 [16:13] * jjs999jjs [~jjs999jjs@2a02:c7d:662b:300:f0e0:6d8a:91ac:a9f6] has joined #minecrafthelp
#306 [16:13] * Espercorn kicked jjs999jjs from #minecrafthelp (Reason: js999jjs :User is banned from this channel)
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#308 [16:18] <golden> before downloading this is there a reason i can log onto a "cracked account" server but not a premium server as i tried and am able too
#309 [16:18] <Lord_Ralex> Because piracy breaks your stuff
#310 [16:19] <golden> sorry just a little uneasy with downloading something with "hijack this" in the name
#311 [16:19] <mattym> golden, But you were fine with installing piracy software?
#312 [16:19] <Lord_Ralex> TrendMicro created it, the point is to see what is "hijacking" stuff
#313 [16:20] <golden> how in any way shape or form is purchasing a minecraft account and and downloading it off the website piracy?
#314 [16:21] <mattym> golden, You would only be able to log into a cracked server if you were pirating the game.
#315 [16:21] <golden> im litteraly logged onto my mojang account with the purchase receipt in my email for the account
#316 [16:22] <Lord_Ralex> In any event, those cracked servers skip authentication entirely
#317 [16:22] <Lord_Ralex> So, because someone on your machine is causing issues with authenticating to Mojang, good servers can't allow you in right
#318 [16:22] <Lord_Ralex> Since those cracked servers skip that, it works.
#319 [16:23] <Lord_Ralex> So, we use HijackThis to see what your machine has installed and running to see what could be causing such issues.
#320 [16:23] <Lord_Ralex> Sometimes, it's a crap AV
#321 [16:23] <Lord_Ralex> Sometimes, crap software.
#322 [16:24] <Lord_Ralex> More often than not, it's hidden malware/adware that's not apparent to you.
#323 [16:25] * savTaixTV [webchat@85.218.176.206] has joined #minecrafthelp
#324 [16:28] <savTaixTV> Okay, so the deal is. I've just bourght a minecraft realm on my computer, and im trying to change the world settings. I "turn off" the realm and edit the setting (change it from peacefull to normal, pvp on, monsters on, npc on, and ect... But everytime i start the realm again and join the world the settings go back to "stock"
#325 [16:28] <mattym> savTaixTV, Seen a few people with that issue, try checking it again tomorrow.
#326 [16:29] <savTaixTV> Just pretty annoying when I've just spend money on it, Is there no one that can fix this problem?
#327 [16:30] <mattym> savTaixTV, No, you will need to wait for whatever is causing it to be fixed.
#328 [16:30] * savTaixTV [webchat@85.218.176.206] has quit. (Quit: Web client closed)
#329 [16:31] * Snowman [~Snowman@85.146.18.119] has quit. (Quit: Leaving)
#330 [16:32] <golden> so im still confused, iv now redownloaded the minecraft: java edition twice and the technic pack twice as well, both official not cracked as i feel like thats whats being assumed now, so what might be the issue restricting me from joining official servers?
#331 [16:33] <mattym> ??> golden tools/hjt
#332 [16:33] <Absol> golden: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#333 [16:33] <Absol> golden: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#334 [16:35] <golden> do i need to use this one as i already have anti malware software on my computer?
#335 [16:35] <mattym> golden, Its not antivirus software
#336 [16:37] <golden> it says strait on the website though that its a "A free utility that finds malware and other threats"
#337 [16:38] <mattym> golden, Right, it finds them, lists them, and does nothing more. As well as listing programs that while not a virus, can cause problems
#338 [16:40] * Katie [webchat@c-67-164-62-4.hsd1.ca.comcast.net] has joined #minecrafthelp
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#344 [16:43] * npw91 [webchat@c-68-41-250-171.hsd1.mi.comcast.net] has joined #minecrafthelp
#345 [16:43] <npw91> hello? o.o
#346 [16:43] <npw91> how many people are here i had a question
#347 [16:43] * npw91 [webchat@c-68-41-250-171.hsd1.mi.comcast.net] has quit. (Client Quit)
#348 [16:46] <golden> okay so i just downloaded it and have a stupid amount of files on my computer that shouldnt even be there anymore, im gonna go clearout all of these files then come back onto the chat as im pretty sure they're the reason my computers running like a brick so thank you guys for your time and ill be back shortly :)
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#350 [16:56] * Tom [webchat@185.86.199.77.rev.sfr.net] has joined #minecrafthelp
#351 [16:58] <Tom> Hello, I don't remember my password and my email associated to this account has been deleted, how can I migrate the account to my new email?
#352 [17:14] * PhiliciaDae [webchat@c-71-197-85-179.hsd1.ca.comcast.net] has joined #minecrafthelp
#353 [17:16] <PhiliciaDae> So my minecraft lancher seems to work but after ten + mins it wont actully open the game it shows the bar with the buttons but no actual window
#354 [17:18] <PhiliciaDae> With a little extra on what ive done ive looked to unintstalling and reinstalling dodnt seem to help i wiped everything to do with minecraft from my computer and reinstalling ans still nothing I ran out of ideas then.
#355 [17:18] * Tom [webchat@185.86.199.77.rev.sfr.net] has quit. (Quit: Web client closed)
#356 [17:18] <mattym> PhiliciaDae, What exactly is it that you see after clicking the Play button
#357 [17:19] <PhiliciaDae> that part of the problem there isnt a play button it dodnt show anything just shows a blank box on my task bar which shows only the X botton and the other two expand and minamize buttons
#358 [17:20] <mattym> ??> PhiliciaDae tools/hjt
#359 [17:20] <Absol> PhiliciaDae: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#360 [17:20] <Absol> PhiliciaDae: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#361 [17:23] * Spyx [webchat@a83-160-85-217.adsl.xs4all.nl] has quit. (Ping timeout: 180 seconds)
#362 [17:24] * Peliconious [webchat@24-207-164-37.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#363 [17:25] <PhiliciaDae> So i followed your help and as it went to scan it poped up something like your sytem has denid write access to hosts
#364 [17:25] <Peliconious> Hey there, so I have an issue with minecraft realms. When I change the world options from Peaceful to Normal difficulty and turn on mob/animal/npc spawns then load up the map, it doesn't apply those changes.
#365 [17:25] <mattym> PhiliciaDae, Hit Ok then it will continue
#366 [17:25] <mattym> Peliconious, Seen a few people with that issue, try checking it again tomorrow.
#367 [17:26] <PhiliciaDae> https://paste.ubuntu.com/26497782/
#368 [17:26] <PhiliciaDae> I think it worked
#369 [17:26] <Peliconious> It's been happening since last night, There's no console/debug command I could use to force spawn the mobs, is there?
#370 [17:27] <mattym> Peliconious, Not sure that would work with how Realms are controlled.
#371 [17:27] <mattym> ??> PhiliciaDae av/adwcleaner
#372 [17:27] <Absol> PhiliciaDae: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#373 [17:27] <Absol> PhiliciaDae: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#374 [17:27] <mattym> PhiliciaDae, After doing the instructions Absol wrote and restarting, try launching the game again.
#375 [17:27] <Peliconious> Alright, well, thank you Mattym.
#376 [17:28] <PhiliciaDae> Alright Ill be back if nothing happens Thank you for the help
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#379 [17:31] <Butterlord24> https://paste.ubuntu.com/26497794/
#380 [17:39] * PhiliciaDae [webchat@c-71-197-85-179.hsd1.ca.comcast.net] has joined #minecrafthelp
#381 [17:39] <PhiliciaDae> So the cleaner scan didnt findanything and i restarted Im still having the issuse @Absol
#382 [17:40] <mattym> ??> PhiliciaDae win/dxdiag
#383 [17:40] <Absol> PhiliciaDae: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#384 [17:42] * TheInfernoFrenzy [webchat@c-24-30-107-117.hsd1.ga.comcast.net] has joined #minecrafthelp
#385 [17:42] <TheInfernoFrenzy> i can hear any sound on my minecraft and ctrl + s or ctrl + t is not working
#386 [17:42] <mattym> ??> TheInfernoFrenzy win/reinst
#387 [17:43] <Absol> TheInfernoFrenzy: You may need to reinstall the locally installed files that Minecraft puts into place.
#388 [17:43] <Absol> TheInfernoFrenzy: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#389 [17:43] <TheInfernoFrenzy> i tried that but then it just keeps happening again
#390 [17:44] <TheInfernoFrenzy> hello
#391 [17:44] <TheInfernoFrenzy> nothings working
#392 [17:44] <PhiliciaDae> https://paste.ubuntu.com/26497865/
#393 [17:44] <TheInfernoFrenzy> what is that a link of
#394 [17:45] <PhiliciaDae> that link is for @absol to help me
#395 [17:45] <PhiliciaDae> he requested it
#396 [17:47] <TheInfernoFrenzy> oh but i cant hear any sound on my minecraft and the thing he said works but only once and after i close minecraft and start it up again then it just goes back to being soundless
#397 [17:47] <TheInfernoFrenzy> i think absol is a robot
#398 [17:47] <PhiliciaDae> He isnt
#399 [17:47] <TheInfernoFrenzy> u sure
#400 [17:48] <TheInfernoFrenzy> cause he like said the same exact thing like last time i came on here
#401 [17:48] <PhiliciaDae> yes no one on here is there is a bot but these are all live people
#402 [17:48] <TheInfernoFrenzy> oh
#403 [17:48] <TheInfernoFrenzy> lolllllll
#404 [17:48] <TheInfernoFrenzy> nvm then
#405 [17:49] <TheInfernoFrenzy> but i need help for my sound
#406 [17:49] <TheInfernoFrenzy> in minecraft
#407 [17:50] <PhiliciaDae> its takes time they are normal peoplewith lives as well have patience freind
#408 [17:50] <TheInfernoFrenzy> lolllllllll sorry
#409 [17:51] <TheInfernoFrenzy> what do u need help with
#410 [17:51] <mattym> PhiliciaDae, Download and Install the 2nd file on the left side of this page https://downloadcenter.intel.com/download/27267/Intel-Graphics-Driver-for-Windows-15-40-?product=81497
#411 [17:51] <mattym> PhiliciaDae, After its installed, re-open the launcher and see if its changed.
#412 [17:51] <PhiliciaDae> they have been looking into my computers details
#413 [17:51] <PhiliciaDae> will do than you
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#417 [17:55] * Mano013104 [webchat@dynamic-190-27-99-197.dynamic.etb.net.co] has joined #minecrafthelp
#418 [17:57] <Mano013104> sorry my old computer where I had minecraft had been damage and I want to know if I can pass minecraft to my new computer
#419 [17:59] <TheInfernoFrenzy> u can just download it on your new computer sign in to your mojang account and redownload minecraft
#420 [17:59] <TheInfernoFrenzy> unless you want your saves back
#421 [18:04] <PhiliciaDae> @Absol so i had going to install and when it got to the end it gave me rror: The driver being installed is not validated for this computer. Obtain the appropriate driver from the computer's manufacturer. Setup will exit. That as a message
#422 [18:05] <PhiliciaDae> and i used the sec link you gave me
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#424 [18:08] * EeT [webchat@cpe-24-211-152-195.nc.res.rr.com] has joined #minecrafthelp
#425 [18:09] <EeT> Unable to create directory. meow3.ogg Name: meow3.ogg URL: http://resources.download.minecraft.net/38/381f9e97a8a986ecab3e86431d6be6df5ff79c31 Error details: Cannot create a file when that file already exists Filename on disk: 6fb6-7f72-b0ea-295b Path: C:\Users\EeT-MeeL\AppData\Local\Temp\6fb6-7f72-b0ea-295b Exists: file
#426 [18:11] <PhiliciaDae> @mattym as well the installfor the program didnt work that message in listed before poped up again
#427 [18:11] * TheInfernoFrenzy [webchat@c-24-30-107-117.hsd1.ga.comcast.net] has quit. (Quit: Web client closed)
#428 [18:12] <EeT> The file it references changes every time
#429 [18:14] <mattym> PhiliciaDae, Are you sure you got the 2nd one listed on the left? That should be the one specific to your hardware, and Asus does not have a driver of their own listed.
#430 [18:15] <mattym> EeT, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#431 [18:16] <PhiliciaDae> im sure but ill try again
#432 [18:18] <EeT> It is not ByteFence
#433 [18:18] <mattym> ??> EeT tools/hjt
#434 [18:18] <Absol> EeT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#435 [18:18] <Absol> EeT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#436 [18:24] * TheInfernoFrenzy [webchat@c-24-30-107-117.hsd1.ga.comcast.net] has joined #minecrafthelp
#437 [18:24] <TheInfernoFrenzy> can someone help me i cant hear any sound on my minecraft
#438 [18:24] * LilDudy [webchat@c-73-213-130-215.hsd1.md.comcast.net] has joined #minecrafthelp
#439 [18:25] <mattym> TheInfernoFrenzy, If it doing as you say, and working after a reinstall and not after, then its something you are doing in the game.
#440 [18:25] <TheInfernoFrenzy> what do u think it could be
#441 [18:25] <TheInfernoFrenzy> and btw
#442 [18:26] <TheInfernoFrenzy> i cant see any sound files in the .minecraft assets
#443 [18:26] <LilDudy> I need help. I have an issue where my fps drops dramatically when I break/place blocks and grass. I have installed fresh copies of minecraft and resulted the same. Unofficial mods like optifine have improved my fps however still has the same problem. I typically get around 250 fps. I need help in fixing this issue
#444 [18:27] <mattym> TheInfernoFrenzy, Reinstall it again, and while its started the first time, see if they are there.
#445 [18:27] * PhiliciaDae [webchat@c-71-197-85-179.hsd1.ca.comcast.net] has quit. (Quit: Web client closed)
#446 [18:27] <mattym> LilDudy, What does it drop to?
#447 [18:27] <LilDudy> Around 40 or 30
#448 [18:27] <TheInfernoFrenzy> ok
#449 [18:28] <mattym> ??> LilDudy win/dxdiag
#450 [18:28] <Absol> LilDudy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#451 [18:29] <LilDudy> Doing so right now
#452 [18:29] <LilDudy> Okay now what?
#453 [18:29] <mattym> LilDudy, Get the link you were instructed to.
#454 [18:31] <LilDudy> https://paste.ubuntu.com/26498013/
#455 [18:32] <mattym> LilDudy, Do you have Geforce Experience installed?
#456 [18:32] <LilDudy> Yes I do
#457 [18:32] <LilDudy> I have also installed the latest drivers
#458 [18:33] <mattym> LilDudy, Open it up, make sure the ingame overlay is disabled, and the shadowplay if its an option is dissabled
#459 [18:33] <LilDudy> already done
#460 [18:33] * vanttu [webchat@p549A9832.dip0.t-ipconnect.de] has joined #minecrafthelp
#461 [18:34] <mattym> ??> LilDudy win/reinst
#462 [18:34] <Absol> LilDudy: You may need to reinstall the locally installed files that Minecraft puts into place.
#463 [18:34] <Absol> LilDudy: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#464 [18:34] <TheInfernoFrenzy> @mattym no the files dont show up
#465 [18:34] <mattym> LilDudy, Do the instructions from Absol to get a clean install, and see if it happens with no changes made or mods added
#466 [18:34] <LilDudy> alright on it
#467 [18:34] <mattym> TheInfernoFrenzy, Any chance the PC is out of space?
#468 [18:35] <LilDudy> wait
#469 [18:35] <LilDudy> I have done that numerous times before
#470 [18:35] <LilDudy> I have already tried that
#471 [18:35] <TheInfernoFrenzy> @mattym no the sound files dont show up only few files show up
#472 [18:35] * Nikki [webchat@c-76-106-97-157.hsd1.md.comcast.net] has joined #minecrafthelp
#473 [18:35] <TheInfernoFrenzy> umm no the pc is not out space
#474 [18:36] <mattym> LilDudy, Do it again to make sure there is its completely clean install
#475 [18:36] <mattym> ??> TheInfernoFrenzy tools/hjt
#476 [18:36] <Absol> TheInfernoFrenzy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#477 [18:36] <Absol> TheInfernoFrenzy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#478 [18:36] <LilDudy> Sure thing then
#479 [18:37] <Nikki> Hello, umm...I'm having a problem with connecting to servers and worlds on my game
#480 [18:37] <mattym> LilDudy, Once its reinstalled, start a world and enter the F3 menu.
#481 [18:37] <mattym> Nikki, What happend when you try?
#482 [18:37] <LilDudy> I am on it
#483 [18:39] <TheInfernoFrenzy> https://paste.ubuntu.com/26498042/
#484 [18:39] <Nikki> I open the game then it goes to the home screen like normal, but when I try to connect to a single player world or server it tells me that "Java SE binary isn't responding"
#485 [18:39] <mattym> Nikki, From the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#486 [18:40] <mattym> TheInfernoFrenzy, Remove Hamachi, then reinstall the game again.
#487 [18:40] * e_l1997 [~quassel@2.67.113.192.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#488 [18:41] <Nikki> I've tried that but I still have the same issue
#489 [18:41] <TheInfernoFrenzy> reinstall like do the same thing delete everything exept for saves?
#490 [18:41] <LilDudy> I am in the world
#491 [18:41] <LilDudy> pressed f3
#492 [18:42] <mattym> TheInfernoFrenzy, Yes, after uninstalling Hamachi
#493 [18:42] <TheInfernoFrenzy> ok
#494 [18:42] <mattym> LilDudy, On the right, is the last part of the Mem: line 1024MB
#495 [18:43] <LilDudy> it says 2048
#496 [18:43] <LilDudy> I have allocated 2gb
#497 [18:43] <LilDudy> when I don't I usually run into problems
#498 [18:43] <mattym> LilDudy, I told you not to make any changes, clean install
#499 [18:43] <LilDudy> oh
#500 [18:44] <LilDudy> I will give it one more attempt
#501 [18:45] <Nikki> Mattym, I've also tried reinstalling it and checking my java version but the issue is still there
#502 [18:46] <LilDudy> I have reinstalled it again. I made sure there was no changes
#503 [18:46] <LilDudy> I am on the f3 menu
#504 [18:47] <LilDudy> This time it does say 1024mb
#505 [18:47] * matt_ [webchat@108-92-77-39.lightspeed.toldoh.sbcglobal.net] has joined #minecrafthelp
#506 [18:48] <mattym> Nikki, Did you adjust the VBO setting to off?
#507 [18:48] <Nikki> Yes
#508 [18:48] <mattym> LilDudy, Further below that, is it listing your Nvidia hardware as the graphics/display option?
#509 [18:48] <LilDudy> Yes
#510 [18:48] <mattym> Nikki, Same issue still?
#511 [18:48] <LilDudy> Gtx 1040
#512 [18:48] <LilDudy> excuse me
#513 [18:48] <LilDudy> 1050
#514 [18:49] <mattym> LilDudy, Have you tried lowering some of the ingame graphics settings to see if it becomes more stable?
#515 [18:49] <Nikki> Unfortunately, yeah
#516 [18:49] <matt_> i tried launching minecraft on the newest release but it kept saying az_az.lang is missing
#517 [18:49] <LilDudy> I will give it a try
#518 [18:49] <mattym> ??> Nikki launcher/log-txt
#519 [18:49] <Absol> Nikki: We need to see your full launcher log, which is created in the game directory.
#520 [18:49] <Absol> Nikki: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#521 [18:49] <mattym> matt_, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#522 [18:50] <TheInfernoFrenzy> @mattym its not working but i see when i download the minecraft files after uninstalling i see it downloading ogg files
#523 [18:52] <mattym> TheInfernoFrenzy, Ok lets see if a malware scan finds anything
#524 [18:52] <mattym> ??> TheInfernoFrenzy av/adwcleaner
#525 [18:52] <Absol> TheInfernoFrenzy: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#526 [18:52] <Absol> TheInfernoFrenzy: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#527 [18:52] <LilDudy> so far so good. The grass issue is not there anymore however my chunks load slower
#528 [18:52] <LilDudy> or so I think
#529 [18:52] <TheInfernoFrenzy> how do i do that
#530 [18:53] <TheInfernoFrenzy> ok nvm
#531 [18:53] * HELPME [webchat@98.194.201.238] has joined #minecrafthelp
#532 [18:53] * matt_ [webchat@108-92-77-39.lightspeed.toldoh.sbcglobal.net] has quit. (Quit: Web client closed)
#533 [18:53] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#534 [18:54] <HELPME> i can only play minecraft and have bought it already
#535 [18:55] <Nikki> https://paste.ubuntu.com/26498098/
#536 [18:55] <LilDudy> I think it was solved
#537 [18:55] <LilDudy> My framerate is more stable while breaking blocks
#538 [18:55] <LilDudy> Thanks
#539 [18:56] * HELPME [webchat@98.194.201.238] has quit. (Client Quit)
#540 [18:56] <mattym> Nikki, Thats a log from after it crashed?
#541 [18:57] * LilDudy [webchat@c-73-213-130-215.hsd1.md.comcast.net] has quit. (Quit: Web client closed)
#542 [18:57] <Nikki> Umm...
#543 [18:57] <Nikki> No, here, sorry let me do that again
#544 [19:01] * Rope [webchat@107.170.201.246] has joined #minecrafthelp
#545 [19:01] <Rope> Hello
#546 [19:02] * TheInfernoFrenzy [webchat@c-24-30-107-117.hsd1.ga.comcast.net] has quit. (Ping timeout: 180 seconds)
#547 [19:02] * Conano [webchat@213.186.172.183] has joined #minecrafthelp
#548 [19:03] <Conano> help i cant see skins in most of the servers that i play on theyre all steve alex
#549 [19:03] <Rope> atleast you can log in to your account :P
#550 [19:04] <Conano> is there any soloutions?
#551 [19:04] <mattym> ??> Conano tools/hjt
#552 [19:04] <Absol> Conano: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#553 [19:04] <Absol> Conano: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#554 [19:04] * TheInfernoFrenzy [webchat@c-24-30-107-117.hsd1.ga.comcast.net] has joined #minecrafthelp
#555 [19:04] <Rope> any tips about loging issues ? Oftenly I just click "play" and enter the game , this time it required my log in data from me
#556 [19:05] <Rope> and everything I try it says invalid pw
#557 [19:05] <Rope> or username
#558 [19:05] <mattym> Rope, Have you tried to reset the password?
#559 [19:05] <Rope> changed pw , now I cant even log into minecraft.net website
#560 [19:05] <Rope> yep 3-4 times
#561 [19:05] <mattym> Rope, Did you receive the reset email?
#562 [19:05] <TheInfernoFrenzy> ok @mattym ive rebooted my laptop what should i do now
#563 [19:06] <Rope> yes I did matt
#564 [19:06] <mattym> TheInfernoFrenzy, Check the game again, see if it try to grab the audio files again, if not reinstall it once more and check
#565 [19:06] <mattym> ??> Rope login/throttle
#566 [19:06] <Absol> Rope: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#567 [19:06] <Absol> Rope: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#568 [19:06] <Rope> well I have this problem last 48 hours
#569 [19:07] <Rope> so I think I waited for too long , that's the reason I found you guys here :)
#570 [19:07] <mattym> Rope, Are you using any type of VPN software?
#571 [19:07] <Rope> Nope
#572 [19:07] * llamaspecial [webchat@187.207.141.30] has joined #minecrafthelp
#573 [19:07] <mattym> Rope, are you on a public/shared network?
#574 [19:07] <llamaspecial> how do i put mods?
#575 [19:08] <mattym> ??> llamaspecial mods
#576 [19:08] <Rope> nope my connection is only for my pc
#577 [19:08] <Absol> llamaspecial: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#578 [19:08] <Nikki> Okay, so I'm sorry that took so long but https://paste.ubuntu.com/26498144/
#579 [19:08] <Rope> never used mods or stuff like that , I also felt to old for playing "blocks" but actually I really liked it
#580 [19:08] <llamaspecial> ok thanks
#581 [19:08] <Rope> and I wanna continue and would appreciate it if you help me fixing this
#582 [19:08] * llamaspecial [webchat@187.207.141.30] has quit. (Client Quit)
#583 [19:08] <TheInfernoFrenzy> @mattym my sound is back thank you ill come back if the problem continues
#584 [19:09] <Conano> mattym it said that access have been denied for the hosts files
#585 [19:09] <mattym> Rope, Are you sure you aren't using any type of VPN, Tunneling, Proxy?
#586 [19:09] <mattym> Conano, Hit the OK button and it will continue
#587 [19:10] <Rope> Yes completly sure Matt
#588 [19:10] <Rope> and I am using same connection always for my gaming
#589 [19:10] <mattym> Nikki, Ok, I see something that could be it, one moment.
#590 [19:11] <Nikki> Okay, thank you
#591 [19:11] <Rope> yep , checked my IP again , it's the same one .. so no proxy included :)
#592 [19:11] <Conano> https://paste.ubuntu.com/26498157/
#593 [19:12] * TheInfernoFrenzy [webchat@c-24-30-107-117.hsd1.ga.comcast.net] has quit. (Ping timeout: 180 seconds)
#594 [19:12] <mattym> Nikki, Download the alternative launcher from minecraft.net/download/alternative and see if you get the same problem
#595 [19:12] <Conano> this is what i copied from the text that came out from hijackthis
#596 [19:12] <Conano> mattym
#597 [19:12] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#598 [19:12] <Nikki> Okay, will do, thank you
#599 [19:12] <mattym> ??> Conano av/adwcleaner
#600 [19:13] <Absol> Conano: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#601 [19:13] <Absol> Conano: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#602 [19:13] <Rope> OK thanks for trying to help me
#603 [19:13] <Rope> I go now to buy a new account
#604 [19:13] <Rope> if this stuff happen again
#605 [19:13] <mattym> Rope, You would still get that same issue
#606 [19:13] <Rope> omg
#607 [19:14] <Rope> so actually I am not allowed to play it for unknown reason ?
#608 [19:14] <mattym> Rope, You do know that when you join here, it shows the IP, and yours is resolving to a cloud computing provider, so again, make sure you are not using VPN, or proxy services
#609 [19:14] <Rope> r.i.p. 100 hours of gameplay
#610 [19:15] <Rope> ok I will recheck it , but I never installed any VPN-s , thanks
#611 [19:16] * Rope [webchat@109.175.100.157] has joined #minecrafthelp
#612 [19:17] <Rope> rechecked it on "what is my ip"
#613 [19:17] <Rope> still my ip , my city , my provider .. no vpn-s..
#614 [19:18] <mattym> Rope, You just logged in with a different IP
#615 [19:18] <mattym> Rope, So you either are now, or were using one
#616 [19:18] <Rope> omg :O
#617 [19:18] <Rope> my ip changed everytime I reconnect to router
#618 [19:18] <Rope> its dynamic ip
#619 [19:18] <Rope> not static , is that a problem maybe ?
#620 [19:18] <mattym> Rope, No, your IP wouldn't change to one owned by another provider
#621 [19:19] <Nikki> Okay so it says "Launch4j The registry refers to a nonexistent Java Runtime Environment installation or the runtime is corrupted The system cannot find the path specified"
#622 [19:19] <Rope> I am so confused
#623 [19:19] * Conano [webchat@213.186.172.183] has quit. (Ping timeout: 180 seconds)
#624 [19:19] <Rope> I will reconnect here again , check if my ip will change please .. ok ?
#625 [19:19] <Nikki> When I try to install the other launcher
#626 [19:20] <mattym> Nikki, Ok that may point to something
#627 [19:20] <mattym> ??> Nikki tools/hjt
#628 [19:20] <Absol> Nikki: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#629 [19:20] <Absol> Nikki: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#630 [19:20] * Rope [webchat@107.170.201.246] has joined #minecrafthelp
#631 [19:20] <Rope> is it the same like last time ?
#632 [19:21] <mattym> Rope, Back to the first.
#633 [19:21] <Rope> you see , I just reconnected on same connection
#634 [19:21] <Rope> :S
#635 [19:22] <mattym> Rope, Either way, if you are using a VPN or similar service, as those are shared connections, its not likely that they will ever be not locked out
#636 [19:22] <Nikki> https://paste.ubuntu.com/26498192/ There it is
#637 [19:22] <mattym> Rope, You need to log in from your own network, after not attempting any logins for a full hour.
#638 [19:22] <Rope> as I said , never used VPN "tool" on my pc
#639 [19:23] <Rope> when I wanna VPN something I use online proxies for website
#640 [19:23] <mattym> Nikki, Ok, I see the problem now.
#641 [19:23] <mattym> ??> Nikki av/adwcleaner
#642 [19:23] <Absol> Nikki: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#643 [19:23] <Absol> Nikki: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#644 [19:23] <mattym> Nikki, After you do the instructions from Absol, the regular launcher should work fine with the game
#645 [19:23] * Conano [webchat@213.186.172.183] has joined #minecrafthelp
#646 [19:23] <Nikki> Yes Sir
#647 [19:23] <Nikki> Thank you so much
#648 [19:24] * lukaasd [webchat@191.183.101.55] has joined #minecrafthelp
#649 [19:24] <Rope> I am the only guy on MY network, nothing there changed last month and still this problem is happening .. will again in few hours
#650 [19:24] <Rope> thanks for your patience and help , bye
#651 [19:24] <mattym> Rope, The problem has been explained to you, the fix has been explained. You can continue to play dumb, just do it elsewhere.
#652 [19:24] <mattym> !terminate Rope
#653 [19:24] * Absol kicked Rope from #minecrafthelp (Reason: ope :You have been removed from this channel)
#654 [19:26] <Conano> mattym ok i did the adwcleaner scan
#655 [19:26] <Conano> and i restarted my computer
#656 [19:26] <mattym> Conano, Start the game and see if the issue is still happening
#657 [19:27] * LeVi [webchat@c-24-18-174-182.hsd1.wa.comcast.net] has joined #minecrafthelp
#658 [19:27] <LeVi> hey
#659 [19:28] <Conano> yes its still happening
#660 [19:29] <LeVi> what is
#661 [19:29] <Conano> am talking with mattym
#662 [19:29] <LeVi> oh
#663 [19:29] <LeVi> i can't login
#664 [19:30] <mattym> What happens when you try?
#665 [19:30] * Nikki_ [webchat@c-76-106-97-157.hsd1.md.comcast.net] has joined #minecrafthelp
#666 [19:30] <mattym> Conano, do they work on any servers?
#667 [19:30] <Conano> nope not really
#668 [19:31] * Nikki [webchat@c-76-106-97-157.hsd1.md.comcast.net] has quit. (Ping timeout: 180 seconds)
#669 [19:31] * llamaspecial [webchat@187.207.141.30] has joined #minecrafthelp
#670 [19:31] <LeVi> says invalid username or password i know its right i reset it like 4 times
#671 [19:31] <llamaspecial> how do i download vanilla minecraft?
#672 [19:31] <mattym> ??> LeVi login/throttle
#673 [19:31] <Absol> LeVi: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#674 [19:31] <Absol> LeVi: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#675 [19:32] <LeVi> nah not it
#676 [19:32] <LeVi> when i login it flashes
#677 [19:32] <LeVi> like wrong password but its not
#678 [19:32] <llamaspecial> how do i dowmload vanilla minecraft
#679 [19:32] <llamaspecial> ?
#680 [19:32] <LeVi> did u buy it?
#681 [19:33] <llamaspecial> no
#682 [19:33] <LeVi> u gotta buy minecraft
#683 [19:33] <llamaspecial> but where
#684 [19:33] <LeVi> minecraft.net
#685 [19:33] <llamaspecial> i have java edition
#686 [19:33] <LeVi> matty can i pm you?
#687 [19:34] <llamaspecial> but i want mods and i cant put them on java edition
#688 [19:34] <LeVi> its waste of time downloading mods i use modpacks
#689 [19:35] <llamaspecial> what is that
#690 [19:35] <Conano> mattym , can you help plz
#691 [19:35] <llamaspecial> the ones you buy in the minecraft website
#692 [19:35] <LeVi> no
#693 [19:36] <llamaspecial> what are they
#694 [19:36] <LeVi> you donwload like technic launcher
#695 [19:36] <LeVi> and then you login and they give you modpacks a lot of mods in one
#696 [19:36] <llamaspecial> how do i do that
#697 [19:36] <LeVi> search technic launcher
#698 [19:36] <mattym> !remove LeVi
#699 [19:36] * Absol kicked LeVi from #minecrafthelp (Reason: eVi :You have been removed from this channel)
#700 [19:37] <mattym> !remove llamaspecial
#701 [19:37] * Absol kicked llamaspecial from #minecrafthelp (Reason: lamaspecial :You have been removed from this channel)
#702 [19:37] * LeVi [webchat@c-24-18-174-182.hsd1.wa.comcast.net] has joined #minecrafthelp
#703 [19:37] <LeVi> why was i kicked?
#704 [19:37] <mattym> LeVi, For not following the rules
#705 [19:37] <LeVi> sru
#706 [19:38] * Conano [webchat@213.186.172.183] has quit. (Quit: Web client closed)
#707 [19:38] * Conano [webchat@p602208-ipngn13401marunouchi.tokyo.ocn.ne.jp] has joined #minecrafthelp
#708 [19:38] <LeVi> nothing on rules
#709 [19:38] <Conano> mattym any suggestions?
#710 [19:39] <mattym> Conano, When you ran ADWCleaner did it remove anything?
#711 [19:39] <LeVi> Matty
#712 [19:40] <Conano> yes it did
#713 [19:41] <Conano> it removed some files in '%appdata%'
#714 [19:41] <Conano> aka roaming
#715 [19:41] <LeVi> rip
#716 [19:41] <LeVi> nvm
#717 [19:41] <LeVi> would a vpn bypass the throtling
#718 [19:42] <mattym> LeVi, Most VPN's are perpetually locked out.
#719 [19:42] <mattym> Conano, Check to see if its still an issue tomorrow, it may be a network issue.
#720 [19:42] * omegafire [webchat@c-73-65-141-119.hsd1.ut.comcast.net] has joined #minecrafthelp
#721 [19:42] <LeVi> ok
#722 [19:43] <omegafire> hi, i was wondering if anyone could help me with my download problems
#723 [19:43] <LeVi> whats wrong with Conano
#724 [19:44] <mattym> omegafire, What is the exact message
#725 [19:44] <omegafire> when i try to download it stops and says,The process cannot access the file because it is being used by another process
#726 [19:44] <mattym> omegafire, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#727 [19:44] <LeVi> mattym can i get this one?
#728 [19:45] <mattym> No need
#729 [19:45] <LeVi> aww
#730 [19:45] <omegafire> i dont have bytefence but i do have avira
#731 [19:45] <LeVi> omega press ctrl alt delete and go to task manager
#732 [19:45] <mattym> omegafire, The info should have a link to other causes
#733 [19:46] * Conano_ [webchat@p602208-ipngn13401marunouchi.tokyo.ocn.ne.jp] has joined #minecrafthelp
#734 [19:46] <Conano_> network cut
#735 [19:46] <Conano_> anyways
#736 [19:46] <LeVi> go to your proccesses do u see anything with a java icon?
#737 [19:46] <Conano_> mattym
#738 [19:46] <LeVi> conano just curious whats ur problem?
#739 [19:46] <mattym> !terminate LeVi
#740 [19:46] * Absol kicked LeVi from #minecrafthelp (Reason: eVi :You have been removed from this channel)
#741 [19:46] <mattym> Conano, Check to see if its still an issue tomorrow, it may be a network issue.
#742 [19:46] <Conano_> okay
#743 [19:47] <mattym> Conano_, It could just be a problem connecting to the skins server
#744 [19:47] * Conano [webchat@p602208-ipngn13401marunouchi.tokyo.ocn.ne.jp] has quit. (Ping timeout: 180 seconds)
#745 [19:47] <omegafire> i allso was wondering if the cause was do to the fact that it is my friends old account
#746 [19:47] <mattym> omegafire, Wouldn't be that
#747 [19:47] <omegafire> ok ill try the link
#748 [19:49] * llamaspecial [webchat@187.207.141.30] has joined #minecrafthelp
#749 [19:50] <llamaspecial> can someone tell me how do i buy vanilla minecraft
#750 [19:50] <mattym> llamaspecial, minecraft.net
#751 [19:50] <llamaspecial> but where
#752 [19:50] <mattym> llamaspecial, The big BUY button
#753 [19:51] * will [webchat@pool-173-48-242-112.bstnma.fios.verizon.net] has joined #minecrafthelp
#754 [19:51] <llamaspecial> it only apears java edition
#755 [19:51] * will [webchat@pool-173-48-242-112.bstnma.fios.verizon.net] has quit. (Client Quit)
#756 [19:51] <mattym> llamaspecial, What version are you looking for?
#757 [19:52] <llamaspecial> vanilla not java
#758 [19:52] <mattym> vanilla just mean unmodified
#759 [19:52] <llamaspecial> oh
#760 [19:52] <llamaspecial> how do i put mods in java edition
#761 [19:52] <lukaasd> hey , i'm having a problem with my minecraft realms, cant change the server options like difficulty, mob/npc spawn.. etc, mojang says the servers are fine
#762 [19:53] <mattym> llamaspecial, You have already been told, we do not support that here.
#763 [19:53] <llamaspecial> oh ok thanks
#764 [19:53] <mattym> lukaasd, Its been a known issue, you will need to try again at another time.
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#768 [19:54] <lukaasd> ok, ty
#769 [19:54] * lukaasd [webchat@191.183.101.55] has quit. (Quit: Web client closed)
#770 [19:54] * vanttu [webchat@p549A9832.dip0.t-ipconnect.de] has quit. (Quit: Web client closed)
#771 [20:01] * VerySadMan [webchat@c-73-146-118-38.hsd1.in.comcast.net] has joined #minecrafthelp
#772 [20:02] <VerySadMan> The settings I choose for my realms world aren't saving. Whenever I try to set the difficulty to normal and have animals, monsters, and NPCs spawn, it never works. These were the original settings and I never changed them in the first place. How can I fix this?
#773 [20:02] <mattym> VerySadMan, Its been a known issue, you will need to try again at another time.
#774 [20:03] <VerySadMan> Ok thank you!
#775 [20:06] * Katie [webchat@c-73-222-2-124.hsd1.ca.comcast.net] has joined #minecrafthelp
#776 [20:06] <Katie> I have a question
#777 [20:06] <mattym> Just ask.
#778 [20:06] * Katie is now known as Guest29994
#779 [20:06] <Guest29994> so basicly, i just changed my user name a few days ago and i can only play demo mode
#780 [20:07] <mattym> ??> Guest29994 launcher/relog
#781 [20:07] <Absol> Guest29994: Click your Minecraft username in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#782 [20:08] <Guest29994> okie ty <3
#783 [20:08] <Guest29994> lemme try brb
#784 [20:09] <Guest29994> still can only play demo :(
#785 [20:10] <Guest29994> rip
#786 [20:10] <mattym> Guest29994, Are you sure you are using the account/email where you purchased the game. The one you would have logged in with when changing the name on the mojang site?
#787 [20:11] <Guest29994> im not using the same email
#788 [20:11] <mattym> Guest29994, Why not?
#789 [20:12] <Guest29994> because i forgot the password so i don't have access
#790 [20:13] <mattym> Guest29994, But to change the name, you would have had to log into the Mojang site with the account, of which the username is an email
#791 [20:13] <mattym> Guest29994, Are you logging into the game with that same email
#792 [20:13] <Guest29994> no
#793 [20:13] <Guest29994> no
#794 [20:14] * Andrio [Andrio@sigma.elitebnc.org] has left #minecrafthelp
#795 [20:14] * Andrio [Andrio@sigma.elitebnc.org] has joined #minecrafthelp
#796 [20:14] <mattym> Guest29994, Making a new mojang account, doesn't put minecraft on that account. You need to use the account where your purchase is
#797 [20:15] * Scali_e [webchat@pc-56-189-47-190.cm.vtr.net] has joined #minecrafthelp
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#799 [20:15] <Scali_e> Hola necesito ayuda
#800 [20:15] <Scali_e> Hi I need help
#801 [20:15] <Guest29994> so log in with the email i created it with?
#802 [20:15] <mattym> Guest29994, Log in with the email you have on the Mojang account that was used to purchase the game
#803 [20:16] <Guest29994> okie lemme try
#804 [20:16] <Scali_e> I dont acces to email
#805 [20:16] <Scali_e> necesito cambiar de email
#806 [20:16] <Scali_e> I need chabge my email
#807 [20:17] <mattym> Scali_e, Please explain the complete problem you are having.
#808 [20:17] <Scali_e> necesito cambiar de email
#809 [20:17] <Scali_e> I need change the mmail
#810 [20:17] <mattym> ??> Scali_e account/send-email
#811 [20:17] <Absol> Scali_e: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#812 [20:17] <Absol> Scali_e: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#813 [20:17] <Guest29994> still only the demo
#814 [20:18] <Guest29994> then when i click on the demo it says error
#815 [20:18] <Guest29994> i can't even play the demo
#816 [20:18] <mattym> Guest29994, What is your ingame username?
#817 [20:18] <Scali_e> antoniosalvatores@gmail.com this is my email
#818 [20:18] <Scali_e> actuality
#819 [20:18] <Guest29994> peachy_mae
#820 [20:18] <mattym> Scali_e, Use the form Absol linked
#821 [20:19] <Guest29994> it might be under katie_ducky_22 tho causee thats my old user
#822 [20:19] <mattym> Guest29994, You need to make sure that you click your username/email on the launcher and select Log Out
#823 [20:19] <mattym> Guest29994, Then enter the email you used on the Mojang site when changing the username
#824 [20:19] * SebbY [webchat@32.213.87.12] has joined #minecrafthelp
#825 [20:20] <Scali_e> pls repet
#826 [20:20] <mattym> Scali_e, Read back in the chat
#827 [20:20] <SebbY> Game is crashing when I try to open it.
#828 [20:20] <SebbY> Ubuntu Pastebin Paste from SEBBYJB at Thu, 1 Feb 2018 02:14:54 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74
#829 [20:20] <mattym> SebbY, Copy the link/url of the pastebin page, not the contents
#830 [20:21] <SebbY> https://paste.ubuntu.com/26498369/
#831 [20:21] <mattym> SebbY, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to reinstall your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#832 [20:21] <Guest29994> IT WORKED!
#833 [20:21] <Guest29994> OMG TYYY
#834 [20:21] <Guest29994> Wait :/
#835 [20:22] <Guest29994> it says error when i try the launch
#836 [20:22] <mattym> Guest29994, What is the full error
#837 [20:22] * Scali_e [webchat@pc-56-189-47-190.cm.vtr.net] has quit. (Quit: Web client closed)
#838 [20:22] <SebbY> Which graphics hardware is compatible with system?
#839 [20:22] <Guest29994> unable to locate java time
#840 [20:22] <mattym> SebbY, As its a laptop, it doesnt matter
#841 [20:23] <mattym> SebbY, Either reinstall an older version of Windows, or use a better computer.
#842 [20:23] <mattym> Guest29994, Hit the show all/more info button and it should give you a detailed error
#843 [20:24] <Guest29994> Error details: No such file or directory Filename on disk: java Path: /System/Library/Java/JavaVirtualMachines/1.12.jdk/Contents/Home/bin/java Exists: false
#844 [20:24] <Guest29994> thats the error
#845 [20:25] <mattym> Guest29994, Did you change a Launch Option on the launcher?
#846 [20:25] <Guest29994> lemme check
#847 [20:25] <Guest29994> i got it to work :)
#848 [20:25] <SebbY> Thanks, Mattym
#849 [20:25] <Guest29994> ty so much Mattym <3
#850 [20:26] * Guest29994 [webchat@c-73-222-2-124.hsd1.ca.comcast.net] has quit. (Quit: Web client closed)
#851 [20:29] * pifase [webchat@pool-108-45-125-60.washdc.fios.verizon.net] has joined #minecrafthelp
#852 [20:29] <pifase> hi, Whenever I try to play on the latest Snapshot, the game just crashes when it gets to the Title Screen can someone please help?
#853 [20:30] * CubeTheThird [~cubetheth@dhcp-108-168-126-198.cable.user.start.ca] has joined #minecrafthelp
#854 [20:34] <mattym> pifase, We dont support the snapshots here, as they are generally unstable.
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#858 [21:18] * CHris [webchat@c-71-58-18-134.hsd1.pa.comcast.net] has joined #minecrafthelp
#859 [21:19] * CHris is now known as Guest44549
#860 [21:20] <Guest44549> Hi, I have logged into my miencraft account, but it says Unable to save download. 1.8.json, and I am not sure why it's saying this.
#861 [21:21] <Guest44549> this happens when I click the (play botten)
#862 [21:22] <CubeTheThird> ??> Guest44549 av/bytefence
#863 [21:22] <Absol> Guest44549: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#864 [21:24] <Guest44549> Thanks
#865 [21:24] * Guest44549 [webchat@c-71-58-18-134.hsd1.pa.comcast.net] has quit. (Quit: Web client closed)
#866 [21:34] * insanejailbreakz [webchat@c-174-49-161-22.hsd1.pa.comcast.net] has joined #minecrafthelp
#867 [21:34] <insanejailbreakz> hello
#868 [21:34] <CubeTheThird> hello insanejailbreakz
#869 [21:35] <insanejailbreakz> im trying to get renew realms and i get this "Error! Sorry, we're unable to process your purchase at this time. Please try again later."
#870 [21:35] <insanejailbreakz> is this temporary
#871 [21:36] <CubeTheThird> insanejailbreakz, I would assume so. You may want to send an email to support just in case though
#872 [21:36] <CubeTheThird> ??> insanejailbreakz mojang/email
#873 [21:36] <Absol> insanejailbreakz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#874 [21:36] <Absol> insanejailbreakz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#875 [21:37] * fredzfrog_will [webchat@149.167.30.55] has joined #minecrafthelp
#876 [21:37] <fredzfrog_will> hello?
#877 [21:37] <CubeTheThird> hello fredzfrog_will
#878 [21:38] * insanejailbreakz [webchat@c-174-49-161-22.hsd1.pa.comcast.net] has quit. (Client Quit)
#879 [21:38] <fredzfrog_will> i havnt played in a year or 2 and forgot my loggin details
#880 [21:38] <fredzfrog_will> i dont have my email or old phone anymore
#881 [21:38] <fredzfrog_will> how do i update my account to my new email
#882 [21:38] <fredzfrog_will> if i cant login and change it
#883 [21:39] <CubeTheThird> fredzfrog_will, without access to the original email, you'll have to contact Mojang support so they can handle that for you
#884 [21:39] <CubeTheThird> ??> fredzfrog_will mojang/email
#885 [21:39] <Absol> fredzfrog_will: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#886 [21:39] <Absol> fredzfrog_will: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#890 [23:15] * StussBanjiYT [webchat@121.208.51.167] has joined #minecrafthelp
#891 [23:15] <StussBanjiYT> hello?
#892 [23:15] <StussBanjiYT> hello?
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#894 [23:41] * ERRT [webchat@ip70-171-208-17.tc.ph.cox.net] has joined #minecrafthelp
#895 [23:42] <ERRT> i just downloaded minecraft and it keeps crashing
#896 [23:44] <ERRT> help please
#897 [23:45] <ERRT> i just wanna play minecraft
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