#1 [00:00] * hollow3 [webchat@101.177.131.222] has joined #minecrafthelp
#2 [00:01] <hollow3> can i please have some assistance please with my minecraft. My game starts up fine and everything but as soon as i reach the menu it just keeps crashing it's really starting to annoy me
#3 [00:02] <mattym> hollow3, What is the last thing you press before a crash happens?
#4 [00:02] <hollow3> i don't click on anything i just click on minecraft in general and it crashes i have an alienware so there shouldn't be any problem
#5 [00:03] <mattym> ??> hollow3 launcher/log-txt
#6 [00:03] <Absol> hollow3: We need to see your full launcher log, which is created in the game directory.
#7 [00:03] <Absol> hollow3: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#8 [00:03] <hailiejoy> it seems to be working now, sorry for wasting your time!
#9 [00:06] <hollow3> so paste all the text?
#10 [00:06] * Clammychimera6 [webchat@162-199-242-41.lightspeed.frokca.sbcglobal.net] has joined #minecrafthelp
#11 [00:06] <hollow3> cause there's a lot of text
#12 [00:06] <mattym> hollow3, On the site listed, then provide the link to it, yes all of it
#13 [00:07] * hailiejoy [webchat@cpe-172-91-228-83.socal.res.rr.com] has quit. (Ping timeout: 180 seconds)
#14 [00:07] <hollow3> so Launcher_log.txt?
#15 [00:07] <mattym> hollow3, Yes
#16 [00:07] <hollow3> ok sorry having a brain fart
#17 [00:07] <Clammychimera6> so im trying to log in but whenever i do it keeps saying 'could not connect to server' no clue why its doing this now. ive been using the account for a while now with no issues before
#18 [00:08] <mattym> ??> Clammychimera6 tools/hjt
#19 [00:08] <Absol> Clammychimera6: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#20 [00:08] <Absol> Clammychimera6: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#21 [00:09] <hollow3> ok just sent
#22 [00:09] <mattym> hollow3, We need the link/url of the page it created
#23 [00:09] <hollow3> i don't get what you mean what are you talking about
#24 [00:10] <hollow3> \it's a notepad format
#25 [00:10] <Clammychimera6> https://paste.ubuntu.com/26517135/
#26 [00:10] <mattym> ??> Clammychimera6 info/mcleaks
#27 [00:10] <Absol> Clammychimera6: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#28 [00:10] <Absol> Clammychimera6: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#29 [00:11] <mattym> hollow3, The link/address of the page you created on the pastebin site
#30 [00:12] <hollow3> can you dumb it down for me man sorry i don't get what you're talking about
#31 [00:12] <Clammychimera6> there was a 2nd link after the first one.
#32 [00:12] <mattym> hollow3, Are you still on the page you got to after hitting the Paste! button?
#33 [00:13] <hollow3> there's a download as text seriously man i don't know what you're talking about no need to get shitty at me ffs
#34 [00:13] <Absol> hollow3: Please keep it civil
#35 [00:14] <mattym> hollow3, On that page, you need to copy the URL/Address/Link from the address bar of the browser and provide it here.
#36 [00:15] <hollow3> https://paste.ubuntu.com/26517135/
#37 [00:15] <hollow3> oh ok sorry now i know what you're talking aboutg
#38 [00:15] <mattym> hollow3, Thats someone elses, you need yours
#39 [00:16] <hollow3> send the link so i can do it again i closed it
#40 [00:16] <mattym> ??> hollow3 launcher/log-txt
#41 [00:16] <Absol> hollow3: We need to see your full launcher log, which is created in the game directory.
#42 [00:16] <Absol> hollow3: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#43 [00:17] <Clammychimera6> thank you for the assistance. its working
#44 [00:18] <hollow3> what do i put for the poster my name?
#45 [00:18] <mattym> hollow3, Anything its not important, just has to have something there
#46 [00:21] <hollow3> syntax just normal text or how do you guys want it
#47 [00:21] <mattym> hollow3, Leave it normal, or whatever it was
#48 [00:21] <hollow3> there finally
#49 [00:22] <hollow3> you got it
#50 [00:23] <mattym> hollow3, Now once again, on that page, grab the address
#51 [00:23] <hollow3> https://paste.ubuntu.com/26517161/
#52 [00:23] <mattym> hollow3, Ok
#53 [00:25] <mattym> hollow3, Ok, try this. Right click the launcher icon/shortcut and select the Run As Administrator option. See if it works normally that way
#54 [00:26] <hollow3> no i've done that multiple times and it still doesn't work
#55 [00:26] <mattym> ??> hollow3 tools/hjt
#56 [00:26] <Absol> hollow3: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#57 [00:26] <Absol> hollow3: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#58 [00:28] <hollow3> ok sent
#59 [00:29] <mattym> hollow3, Same as before, we need the link
#60 [00:29] <hollow3> sorry
#61 [00:29] <hollow3> https://paste.ubuntu.com/26517174/
#62 [00:30] <mattym> hollow3, Ok one moment.
#63 [00:32] <mattym> ??> hollow3 av/mcafee/uninstall
#64 [00:32] <Absol> hollow3: To completely uninstall McAfee products, follow the instructions here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#65 [00:35] <hollow3> it's not showing on my apps in systems
#66 [00:35] <mattym> hollow3, Sorry, look on that page for the MCPR tool, download and run that. You have one of the renamed McAfee programs
#67 [00:38] <hollow3> do you know exactly what i'm looking for cause right now i don't know what i'm looking for\
#68 [00:38] <mattym> hollow3, On the page that Absol linked, download the MCPR tool thats listed there, then run it. It will find and remove whats needed for you.
#69 [00:40] <hollow3> what's it called can't find it
#70 [00:41] <mattym> hollow3, Its written on that page, MCPR tool
#71 [00:43] <hollow3> i can't fucking find it that's my point where should i look on the page is what i'm getting at i can't find it
#72 [00:43] * Absol kicked hollow3 from #minecrafthelp (Reason: ollow3 :Keep it civilized, you are just a human being)
#73 [00:43] * James [webchat@172-9-236-209.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
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#76 [01:00] * ItsMeBlu [webchat@c-75-74-233-243.hsd1.fl.comcast.net] has joined #minecrafthelp
#77 [01:00] <ItsMeBlu> HELP!!!
#78 [01:00] <ItsMeBlu> anyone here
#79 [01:00] <ItsMeBlu> @a HELP!!!
#80 [01:01] <GreyVulpine> It would help if you said what your issue was, instead of just "Help!"
#81 [01:01] <ItsMeBlu> fine
#82 [01:01] <ItsMeBlu> im on 1.12.2
#83 [01:01] <ItsMeBlu> and it wont stop crashing
#84 [01:01] <GreyVulpine> Do you get a crash report?
#85 [01:01] <ItsMeBlu> i have reinstalled it and everthing
#86 [01:01] <ItsMeBlu> no
#87 [01:02] <GreyVulpine> So, how do you know it crashes?
#88 [01:02] <ItsMeBlu> give me a sec
#89 [01:03] <ItsMeBlu> it says, "Game Crash An unexpeted issue has occured and the game has crashed
#90 [01:03] <ItsMeBlu> do you kno wwat to do?
#91 [01:04] <GreyVulpine> When does it do this? Does it do it after you hit Play? When you load up minecraft? When you load up a world
#92 [01:04] <ItsMeBlu> after i hit play
#93 [01:05] <GreyVulpine> ItsMeBlu - Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#94 [01:05] <ItsMeBlu> im using optifine
#95 [01:06] <ItsMeBlu> k
#96 [01:06] <ItsMeBlu> brb
#97 [01:07] * webrosc [~webrosc@cpc138564-newt42-2-0-cust218.19-3.cable.virginm.net] has quit. (Ping timeout: 383 seconds)
#98 [01:07] <ItsMeBlu> it said
#99 [01:07] <ItsMeBlu> 4005 debugs115 infos2 warnings2 errors 02:06:30 launcher Preparing to launch minecraft client for 1.12.2-OptiFine_HD_U_C8 02:06:30 launcher Couldn't get hash for optifine/OptiFine/1.12.2_HD_U_C8/OptiFine-1.12.2_HD_U_C8.jar from https://libraries.minecraft.net/optifine/OptiFine/1.12.2_HD_U_C8/OptiFine-1.12.2_HD_U_C8.jar.sha1: HTTP 404: Not Found 02:06:30 launcher Have local file C:/Users\cpale\AppData\Roaming\.minecraft\libraries
#100 [01:07] * webrosc [~webrosc@cpc138564-newt42-2-0-cust218.19-3.cable.virginm.net] has joined #minecrafthelp
#101 [01:07] <GreyVulpine> Right, reinstall without optifine
#102 [01:08] <ItsMeBlu> wat do you mean
#103 [01:08] <GreyVulpine> Go into your .minecraft folder, delete everything but the saves folder, then rerun minecraft
#104 [01:08] <ItsMeBlu> without optifine
#105 [01:08] <ItsMeBlu> kk
#106 [01:08] <ItsMeBlu> brb
#107 [01:12] <ItsMeBlu> almost done
#108 [01:14] <ItsMeBlu> oh no
#109 [01:14] <ItsMeBlu> i cant log in
#110 [01:14] <ItsMeBlu> it wont let me
#111 [01:14] <ItsMeBlu> i know im entering in the right creditantials but it says im not
#112 [01:15] <ItsMeBlu> @grayvulpline you still there
#113 [01:17] <ItsMeBlu> HELP!!!
#114 [01:18] <GreyVulpine> Wait an hour without logging in at all, request a password reset from https://account.mojang.com/password -- then try logging in again
#115 [01:18] <ItsMeBlu> k
#116 [01:22] <ItsMeBlu> i tried other accounts of mine and they also didnt work
#117 [01:22] <ItsMeBlu> i know its something with minecraft
#118 [01:23] <mattym> ??> ItsMeBlu login/throttle
#119 [01:23] <Absol> ItsMeBlu: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#120 [01:23] <Absol> ItsMeBlu: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#121 [01:26] <ItsMeBlu> i failed more than 5 times and still loged in
#122 [01:26] <ItsMeBlu> hehe
#123 [01:27] <ItsMeBlu> huh
#124 [01:27] <ItsMeBlu> i got the same message
#125 [01:28] <ItsMeBlu> anyone know wats goin on???
#126 [01:28] <mattym> ItsMeBlu, Read what Absol wrote.
#127 [01:29] <ItsMeBlu> i did
#128 [01:29] <ItsMeBlu> i didnt get locked out
#129 [01:29] <mattym> ItsMeBlu, You did
#130 [01:29] <ItsMeBlu> minecraft keeps crashing
#131 [01:30] <GreyVulpine> ItsMeBlu - Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#132 [01:32] <ItsMeBlu> here is the link
#133 [01:32] <ItsMeBlu> https://paste.ubuntu.com/26517344/
#134 [01:33] <GreyVulpine> Still with Optifine, I see.
#135 [01:34] <ItsMeBlu> i can change it if you want
#136 [01:34] <ItsMeBlu> ima youtuber
#137 [01:36] <ItsMeBlu> any ideas
#138 [01:36] <ItsMeBlu> ???
#139 [01:37] <ItsMeBlu> HELP!!!!!!!!!!!
#140 [01:37] <GreyVulpine> Reinstall without optifine or any mods
#141 [01:38] <ItsMeBlu> k
#142 [01:38] <ItsMeBlu> brb
#143 [01:44] <ItsMeBlu> https://paste.ubuntu.com/26517383/
#144 [01:44] <ItsMeBlu> k
#145 [01:44] <ItsMeBlu> there is regular minecraft
#146 [01:45] <GreyVulpine> Looks like everything downloaded correctly this time, no errors.
#147 [01:46] <ItsMeBlu> but it crashed
#148 [01:46] <ItsMeBlu> how is that not an error
#149 [01:46] <GreyVulpine> It doesn't show the crash
#150 [01:46] <ItsMeBlu> huh
#151 [01:46] <ItsMeBlu> want me to screenshot it
#152 [01:46] <ItsMeBlu> ???
#153 [01:47] <GreyVulpine> Go ahead
#154 [01:48] <ItsMeBlu> k
#155 [01:49] <ItsMeBlu> um...
#156 [01:49] <ItsMeBlu> how do i show u it
#157 [01:49] <ItsMeBlu> ???
#158 [01:51] <ItsMeBlu> PLZ HELP!!!
#159 [01:54] <ItsMeBlu> it says
#160 [01:54] <ItsMeBlu> 02:54:04 launcher main info Preparing to launch minecraft client for 1.12.2 02:54:04 launcher main info Checking installations. 02:54:04 launcher main info Minecraft client 1.12.2 is ready to start. 02:54:04 launcher main info Starting! 02:54:05 launcher main info Using default game log configuration client-1.12.xml (outputs XML) 02:54:06 bib Client thread info Setting user: ItsMeBlu 02:54:08 bib Client thread info LWJGL Versio
#161 [01:55] <ItsMeBlu> @GreyVulpine HELP
#162 [02:00] * ItsMeBlu [webchat@c-75-74-233-243.hsd1.fl.comcast.net] has quit. (Ping timeout: 180 seconds)
#163 [02:25] * S_ [webchat@76-14-130-182.rk.wavecable.com] has joined #minecrafthelp
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#165 [02:26] * S_ [webchat@76-14-130-182.rk.wavecable.com] has quit. (Client Quit)
#166 [02:26] <ItsMeBlu> HELP!!!
#167 [02:27] <ItsMeBlu> @grayvulpine you still here
#168 [02:27] <ItsMeBlu> @absol help me plz
#169 [02:35] * Booooooowman [webchat@40.89.45.31.customer.cdi.no] has joined #minecrafthelp
#170 [02:36] <Booooooowman> I've been having problems with multiplayer after changing my name, can someone help me?
#171 [02:37] <Booooooowman> I can't join realms or any multiplayer server, i've even bought ranks!
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#174 [03:10] * ItsMeBlu [webchat@c-75-74-233-243.hsd1.fl.comcast.net] has joined #minecrafthelp
#175 [03:10] <ItsMeBlu> hi guys
#176 [03:10] <ItsMeBlu> i figured it out
#177 [03:10] <ItsMeBlu> i need your help
#178 [03:12] <ItsMeBlu> its here
#179 [03:12] <ItsMeBlu> https://paste.ubuntu.com/26517663/
#180 [03:22] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#181 [03:22] <ItsMeBlu> hi
#182 [03:23] <thgilfodrol> ??> ItsMeBlu win/dxdiag
#183 [03:23] <Absol> ItsMeBlu: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#184 [03:33] <ItsMeBlu> here ya go
#185 [03:33] <ItsMeBlu> https://paste.ubuntu.com/26517720/
#186 [03:35] <thgilfodrol> ItsMeBlu: try downloading and installing the .exe from https://downloadcenter.intel.com/download/27412/?product=95443 , restarting the computer, then trying the game again
#187 [03:36] <ItsMeBlu> k
#188 [03:36] <ItsMeBlu> thx
#189 [03:36] <ItsMeBlu> ill come back when im done
#190 [03:40] <ItsMeBlu> it says that this driver isnt compatible with my pc
#191 [03:40] <ItsMeBlu> i use a intel 620
#192 [03:40] * e_l1997 [~quassel@2.67.113.192.mobile.tre.se] has joined #minecrafthelp
#193 [03:41] <thgilfodrol> one moment
#194 [03:41] <thgilfodrol> damn lenovo
#195 [03:42] <ItsMeBlu> eh
#196 [03:42] <ItsMeBlu> ...
#197 [03:43] <thgilfodrol> ItsMeBlu: try the intel vga driver at https://pcsupport.lenovo.com/ca/en/products/LAPTOPS-AND-NETBOOKS/YOGA-SERIES/YOGA-720-13IKB-TYPE-80X6/downloads/DS120590
#198 [03:43] <ItsMeBlu> k
#199 [03:44] <ItsMeBlu> thanks you so much
#200 [03:44] <thgilfodrol> ItsMeBlu: did you install it?
#201 [03:45] <ItsMeBlu> not yet
#202 [03:45] <ItsMeBlu> almost
#203 [03:45] <thgilfodrol> ItsMeBlu: let me know how it goes
#204 [03:45] <ItsMeBlu> k
#205 [03:47] <ItsMeBlu> alright done
#206 [03:47] <thgilfodrol> ItsMeBlu: try restarting the pc, then try the game afterward
#207 [03:47] <ItsMeBlu> k
#208 [03:48] <ItsMeBlu> ill let you know
#209 [03:48] <ItsMeBlu> thx so much
#210 [03:48] * ItsMeBlu [webchat@c-75-74-233-243.hsd1.fl.comcast.net] has quit. (Quit: Web client closed)
#211 [03:51] * ItsMeBlu [webchat@c-75-74-233-243.hsd1.fl.comcast.net] has joined #minecrafthelp
#212 [03:51] <ItsMeBlu> im back
#213 [03:52] <thgilfodrol> ItsMeBlu: try the game now
#214 [03:52] <ItsMeBlu> i did
#215 [03:52] <ItsMeBlu> its not the driver
#216 [03:52] <ItsMeBlu> its java
#217 [03:53] <thgilfodrol> ItsMeBlu: java appears to be crashing because of a graphics driver issue
#218 [03:53] <ItsMeBlu> oh
#219 [03:53] <thgilfodrol> ItsMeBlu: can you generate a new dxdiag?
#220 [03:53] <thgilfodrol> ??> ItsMeBlu win/dxdiag
#221 [03:53] <ItsMeBlu> k
#222 [03:53] <Absol> ItsMeBlu: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#223 [03:54] <ItsMeBlu> https://paste.ubuntu.com/26517802/
#224 [03:54] <ItsMeBlu> here
#225 [03:55] <ItsMeBlu> got anything
#226 [03:55] <thgilfodrol> ItsMeBlu: it appears that you are still on the same driver from before
#227 [03:55] <ItsMeBlu> oh
#228 [03:55] <ItsMeBlu> lemme check
#229 [03:56] <ItsMeBlu> i installed it though
#230 [03:56] <ItsMeBlu> weird
#231 [03:56] <ItsMeBlu> lemme do it again
#232 [03:56] <ItsMeBlu> i have all the links
#233 [03:56] <ItsMeBlu> dont worry
#234 [03:56] <thgilfodrol> sure
#235 [03:57] <ItsMeBlu> it says its already installed
#236 [03:57] <ItsMeBlu> weird
#237 [03:58] <ItsMeBlu> get anything
#238 [03:58] <ItsMeBlu> ???
#239 [03:59] <thgilfodrol> ItsMeBlu: that's odd, can you run a system file check?
#240 [03:59] <thgilfodrol> ??> ItsMeBlu win/sfc
#241 [03:59] <Absol> ItsMeBlu: In the start menu/screen, search for "cmd" (without quotes). Right-click on the result listed as "cmd.exe", and choose Run as Administrator.
#242 [03:59] <Absol> ItsMeBlu: In the command window, enter "sfc /scannow", and press Enter. Keep this window open until it is finished.
#243 [04:01] <ItsMeBlu> alright
#244 [04:01] <ItsMeBlu> doing it now
#245 [04:02] * Nini [webchat@pal34-1-88-182-18-184.fbx.proxad.net] has joined #minecrafthelp
#246 [04:03] <ItsMeBlu> 25%
#247 [04:05] <Nini> I can not login to my account and I do not understand it says "An error is preventing the processing of your request, please try again later." Please help me this is at least the 5th time I try.
#248 [04:06] <ItsMeBlu> 50%
#249 [04:07] <ItsMeBlu> oh come on
#250 [04:12] <thgilfodrol> ??> Nini tools/hjt
#251 [04:12] <Absol> Nini: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#252 [04:12] <Absol> Nini: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#253 [04:12] <ItsMeBlu> wow
#254 [04:12] <ItsMeBlu> im done
#255 [04:13] <ItsMeBlu> and it says
#256 [04:13] <ItsMeBlu> Windows Resource Protection did not find any integrity violations.
#257 [04:14] <thgilfodrol> ItsMeBlu: can you describe what the game does when you launch it?
#258 [04:14] <thgilfodrol> ItsMeBlu: does it crash immediately after you click play?
#259 [04:14] <ItsMeBlu> okay
#260 [04:15] <ItsMeBlu> so when i click play it loads on the bottom(that green bar) it goes all the way, opens minecraft 1.12.2 for a sec then goes back to the launcher saying it crashed
#261 [04:15] <thgilfodrol> ItsMeBlu: can you try getting the following log file?
#262 [04:15] <thgilfodrol> ??> ItsMeBlu launcher/log-txt
#263 [04:15] <Absol> ItsMeBlu: We need to see your full launcher log, which is created in the game directory.
#264 [04:15] <Absol> ItsMeBlu: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#265 [04:16] <ItsMeBlu> k
#266 [04:16] <ItsMeBlu> gimme a sec
#267 [04:17] <ItsMeBlu> you know you couldve went to .minecraft but okayyyy
#268 [04:18] <thgilfodrol> ItsMeBlu: that's true
#269 [04:18] <ItsMeBlu> here ya go
#270 [04:18] <ItsMeBlu> https://paste.ubuntu.com/26517877/
#271 [04:19] <Nini> its good
#272 [04:20] <ItsMeBlu> wats good
#273 [04:20] <ItsMeBlu> ???
#274 [04:20] <Nini> I sent it
#275 [04:20] <thgilfodrol> Nini: can you link it here?
#276 [04:21] <thgilfodrol> ItsMeBlu: yeah, it's still pointing to a graphics driver issue- can you try uninstalling your current intel graphics driver, and install the one I linked you earlier?
#277 [04:21] <Nini> https://paste.ubuntu.com/26517879/
#278 [04:21] <ItsMeBlu> k
#279 [04:21] <thgilfodrol> ItsMeBlu: (it may be best to create a system restore point in case something goes wrong)
#280 [04:21] <ItsMeBlu> but first
#281 [04:21] <ItsMeBlu> check this out
#282 [04:21] <ItsMeBlu> im gonna paste something
#283 [04:21] <ItsMeBlu> i found
#284 [04:21] <thgilfodrol> ??> Nini info/mcleaks
#285 [04:21] <Absol> Nini: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#286 [04:21] <Absol> Nini: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#287 [04:21] <thgilfodrol> ??> Nini win/hosts/edit
#288 [04:21] <Absol> Nini: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#289 [04:22] <Absol> Nini: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#290 [04:22] <thgilfodrol> Nini: also, it's best to only have 1 antivirus program installed- I'd recommend sticking with Avast and uninstalling Total
#291 [04:23] <ItsMeBlu> got it
#292 [04:23] <ItsMeBlu> here
#293 [04:23] <ItsMeBlu> https://paste.ubuntu.com/26517897/
#294 [04:23] <ItsMeBlu> check that
#295 [04:24] <thgilfodrol> ItsMeBlu: yeah, I've seen that one
#296 [04:24] <ItsMeBlu> oh
#297 [04:24] <ItsMeBlu> opps
#298 [04:24] <ItsMeBlu> can i have the link
#299 [04:25] <thgilfodrol> ItsMeBlu: https://pcsupport.lenovo.com/ca/en/products/LAPTOPS-AND-NETBOOKS/YOGA-SERIES/YOGA-720-13IKB-TYPE-80X6/downloads/DS120590
#300 [04:25] <ItsMeBlu> thx
#301 [04:28] * ItsMeBlu_ [webchat@c-75-74-233-243.hsd1.fl.comcast.net] has joined #minecrafthelp
#302 [04:28] <ItsMeBlu_> hey
#303 [04:28] <ItsMeBlu_> guys???
#304 [04:28] * ItsMeBlu [webchat@c-75-74-233-243.hsd1.fl.comcast.net] has quit. (Ping timeout: 180 seconds)
#305 [04:29] <ItsMeBlu_> GUYS???
#306 [04:30] <ItsMeBlu_> Absol> u hear
#307 [04:30] <ItsMeBlu_> ???
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#309 [04:32] * ItsMeBlu [webchat@c-75-74-233-243.hsd1.fl.comcast.net] has joined #minecrafthelp
#310 [04:32] <ItsMeBlu> hallo
#311 [04:32] <ItsMeBlu> absol?
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#314 [04:33] <ItsMeBlu> ABSOL?
#315 [04:34] <Nini> My pc does not find the file
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#318 [04:36] * ItsMeBlu [webchat@c-75-74-233-243.hsd1.fl.comcast.net] has joined #minecrafthelp
#319 [04:36] <ItsMeBlu> hey guys
#320 [04:36] <ItsMeBlu> i need help
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#326 [05:23] * Bram [webchat@78-21-161-248.access.telenet.be] has joined #minecrafthelp
#327 [05:24] <Bram> hello, i got a new computer and everytime i try to download minecraft, it says: the game has crashed
#328 [05:24] <Bram> the crash occurs in the launcher
#329 [05:25] * Yolo [webchat@ANantes-657-1-85-52.w81-50.abo.wanadoo.fr] has joined #minecrafthelp
#330 [05:26] <Bram> hey
#331 [05:26] <Yolo> Hello Someone speak french?
#332 [05:26] <Bram> oui, je parle un peu francais
#333 [05:26] <Yolo> ok thx
#334 [05:27] <Yolo> sorry if my english is not perfect
#335 [05:29] <Yolo> so I can't access my e-mail adress
#336 [05:29] <Yolo> and I don't remember the answers of my personal questions
#337 [05:29] <thgilfodrol> ??> Yolo account/send-email
#338 [05:29] * Bram [webchat@78-21-161-248.access.telenet.be] has quit. (Ping timeout: 180 seconds)
#339 [05:30] <Absol> Yolo: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#340 [05:30] <Absol> Yolo: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#341 [05:32] <Yolo> Thank you
#342 [05:35] * HMIMH [webchat@85.137.234.91.dyn.user.ono.com] has joined #minecrafthelp
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#345 [05:36] <HMIMH> Hello, i'm having a crash on minecraft 1.3 with no mods (other versions work just fine)
#346 [05:36] <thgilfodrol> HMIMH: unfortunately, legacy versions are not supported
#347 [05:38] <HMIMH> Until which version are they considered "legacy"?
#348 [05:38] <thgilfodrol> HMIMH: anything before 1.12.2
#349 [05:39] <HMIMH> Okay thanks
#350 [05:39] <thgilfodrol> HMIMH: no problem, good luck
#351 [05:39] <HMIMH> have a good day
#352 [05:39] <thgilfodrol> HMIMH: you too!
#353 [05:40] <thgilfodrol> HMIMH: feel free to ask here if you run into issues on the current version
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#357 [05:55] <pokefather> hi im having problems logging into my account on mojang
#358 [05:56] <pokefather> i reset the password via email link but now saying Error! Unknown e-mail address or password.
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#362 [06:38] * Bram [webchat@78-21-161-248.access.telenet.be] has joined #minecrafthelp
#363 [06:38] <Bram> hello, anyone can help me fix a launcher crash?
#364 [07:08] * LoudShot [webchat@145.130.170.116] has joined #minecrafthelp
#365 [07:09] <LoudShot> Hello, I've owned minecraft for quite a few years now, however i dont remember the security questions and the email address used is at this moment non existent. How could I solve this?
#366 [07:10] <LoudShot> (It asks for my security questions when logging in on the website)
#367 [07:11] <GreyVulpine> LoudShot - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#368 [07:11] <LoudShot> Thank you, had trouble finding a page for that!
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#370 [07:43] * lasselj [webchat@180.242.81.196] has joined #minecrafthelp
#371 [07:43] <lasselj> hy
#372 [07:43] <lasselj> can someone help me
#373 [07:45] <lasselj> im forget my identity question
#374 [07:45] <lasselj> can someone reset for it?
#375 [07:45] <GreyVulpine> https://help.mojang.com/customer/portal/articles/2598286-resetting-security-questions
#376 [07:46] <lasselj> im forget my email to?
#377 [07:46] <lasselj> what im gonna do?
#378 [07:46] <GreyVulpine> lasselj - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#379 [07:47] * InfiniteGoldNY [webchat@191.5.247.61] has joined #minecrafthelp
#380 [07:47] <InfiniteGoldNY> meu minecraft nao conclui o download dos arquivos
#381 [07:48] <InfiniteGoldNY> e dá essa mensagem
#382 [07:48] <InfiniteGoldNY> Não foi possível salvar o download. menu3.ogg Nome: menu3.ogg URL: http://resources.download.minecraft.net/87/87722a59c8d488370f3d430cd4c97a3161081785 Detalhes do erro: Attempting to move successful download to C:/Users\User\AppData\Roaming\.minecraft\assets\objects\87/87722a59c8d488370f3d430cd4c97a3161081785 O arquivo j� est� sendo usado por outro processo Nome do arquivo em disco: 0b73-8c34-208d-e075 Localização: C:\Users\User\AppData\
#383 [07:48] <InfiniteGoldNY> o que faço ?
#384 [07:49] * InfiniteGoldNY [webchat@191.5.247.61] has quit. (Client Quit)
#385 [07:51] <lasselj> THANKS
#386 [07:59] * Wellow [webchat@aftr-109-91-35-41.unity-media.net] has joined #minecrafthelp
#387 [08:01] <Wellow> Hey, I have a question: I bought Minecraft a few years ago and havn`t touched it since then. Now i wanted to play and saw, that i have to migrate my account, but when I tried to do that, it told me, that my account is already registered. So I logged in and saw, that I have to buy the game again :o What am I supposed to do? I just remember my old Username and password, and maybe I used another E-Mail, but I`m not sure :(
#388 [08:04] <GreyVulpine> Try requesting a password reset on all emails you use: https://account.mojang.com/password
#389 [08:04] <Wellow> okay, I will try it, thank you :)
#390 [08:08] <Wellow> Is there any way to log in with just my old username and password? I really don`t know which other email i could have used :/
#391 [08:08] <GreyVulpine> Nope
#392 [08:23] <Wellow> but shouldn`t I be able to log in with my old account if I just download the lancher itself?
#393 [08:24] * APRossu [webchat@031011131126.dynamic-zab-06.vectranet.pl] has joined #minecrafthelp
#394 [08:24] <Wellow> okay never mind guys, it worked :D
#395 [08:24] <Wellow> thanks for the help anyways
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#397 [08:39] * mike_ [webchat@212-149-252-187.bb.dnainternet.fi] has joined #minecrafthelp
#398 [08:40] <mike_> i cant dab on minecraft
#399 [08:40] <mike_> help
#400 [08:41] <GreyVulpine> Dabbing is not a function in minecraft
#401 [08:41] * Gusington707 [webchat@host109-146-222-10.range109-146.btcentralplus.com] has joined #minecrafthelp
#402 [08:41] <Gusington707> Hi, My daughters iPad was replaced under warrantee and we can't remember the email used to sign her into minecraft. We think it was either my email address or my husbands (he's beside me) his email is twintrip@mac.com but when we use that Me it comes up with a different username. The username we cannot get the email for is Gusington707. Can you help?
#403 [08:42] <mike_> i cant deal with bullies unless i can dab
#404 [08:42] <GreyVulpine> Unfortunately, we cannot. Contact Mojang Support.
#405 [08:42] <GreyVulpine> Gusington707 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#406 [08:42] <GreyVulpine> mike_ - That's great. Dabbing is not a function currently available in minecraft
#407 [08:42] <Gusington707> Cool many thanks GreyVulpine
#408 [08:42] <mike_> how should i deal with bullies them
#409 [08:42] <mike_> then
#410 [08:42] <GreyVulpine> Use your other social skills, mike_.
#411 [08:43] <mike_> i have none
#412 [08:43] * Gusington707 [webchat@host109-146-222-10.range109-146.btcentralplus.com] has quit. (Client Quit)
#413 [08:43] <GreyVulpine> Then I'd advise you to contact your parents, or people in authority to help you with that.
#414 [08:43] <GreyVulpine> Good luck.
#415 [08:43] <mike_> yall just haters LOGANG FOR LIFE *DABS*
#416 [08:43] <GreyVulpine> !k mike_
#417 [08:43] * GreyBot kicked mike_ from #minecrafthelp (Reason: ike_ :<Kicks:1564>)
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#423 [09:30] <Gigly> Hello. Today I'm having trouble running my game. Everytime I click play, it says that it crashed even though I hadn;t even started playing. Please help.
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#428 [10:03] <MystingShadow> I try downloading a minecraft version but for somereason it doesnt work, and idk what to do since I dont have bytefence
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#430 [10:18] * Foxymark [webchat@cpe-184-152-83-148.hvc.res.rr.com] has joined #minecrafthelp
#431 [10:19] <Foxymark> I cant get the migration to work. i know the email i used but went to reset the password and it let me . i went to log into minecraft and it wont let me. i bought this game WAY WAY ago so i havent played for a while. i need help gettign my acctound back in working order.
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#436 [10:51] <SmittenKitten05> i keep on getting errors when trying to update to 1.12.2
#437 [10:52] <SmittenKitten05> can anyone help me
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#443 [11:03] * landiz [webchat@c83-251-181-207.bredband.comhem.se] has joined #minecrafthelp
#444 [11:04] <landiz> I am having trouble with my account. I have reset my password several times but everytime I try to log in with the new password and old/same email adress it fails. I tried to make a new account and migrate my old minecraft account but ofc it said that I already had and that the email I tried to register with was already used (the account I tried to log in to). So now I can't log in to my account and changing password doesn't help.
#445 [11:10] <landiz> Shomewhow it worked eventually.. weird..
#446 [11:13] * landiz [webchat@c83-251-181-207.bredband.comhem.se] has quit. (Ping timeout: 180 seconds)
#447 [11:18] <justinb39_> i can not login
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#449 [11:30] * HUGOCOMPIELATIES [webchat@145.129.244.32] has joined #minecrafthelp
#450 [11:34] <HUGOCOMPIELATIES> I need help with the download of minecraft. I get as answer. cannot save the download metal2.ogg
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#463 [12:01] <DarkAbySs> Hola,Yo me compre una cuenta de minecraft pero no en la pagina oficial la cosa es que iba todo bien hasta que no me dejaba ingresar y tenia cambiada la skin,intento recuperar la contrtaseña pero no me deja ya que el gmail es de el vendedor nesecito ayuda pls
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#471 [12:35] <bireBear> I have an issue with my Minecraft loading
#472 [12:35] <bireBear> its giving me the following crash report.
#473 [12:36] <bireBear> Reported exception thrown! f: Updating screen events at bib.t(SourceFile:1635) at bib.az(SourceFile:1000) at bib.a(SourceFile:419) at net.minecraft.client.main.Main.main(SourceFile:123) Caused by: java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:88) at io.netty.util.concurrent.Multithr
#474 [12:39] * Alfie_Angry [webchat@c-76-127-230-89.hsd1.ma.comcast.net] has joined #minecrafthelp
#475 [12:39] <Alfie_Angry> When launching 1.7.10, the launcher crashes.
#476 [12:40] * the_magikarps [webchat@ip174-66-206-55.cl.ri.cox.net] has joined #minecrafthelp
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#479 [12:42] <the_magikarps> Hey guys, purchased minecraft many years ago and I created a new email for the account. However, I cant remember the email address used, only the user name. How can I find out the email address I used?
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#483 [12:58] <miwk> hi, i've had an ongoing issue with my mine craft (been going on for around a week now), minecraft opens the launcher and tries to start the game up, but automatically crashes and shuts down which formats the ''an unexpected issue occurred and the game has crahs.ed we're sorry for the inconvenience''
#484 [12:58] <miwk> i have the crash log but cant remember the website to upload it onto
#485 [13:01] <miwk> would really appreciate any help - its been an ongoing issue for a week now.
#486 [13:04] * _insaneRanchel_ [webchat@cpe-72-178-214-246.austin.res.rr.com] has joined #minecrafthelp
#487 [13:05] <_insaneRanchel_> anyone on that might help me?
#488 [13:06] * CaloricCord8820 [webchat@78.161.169.40] has joined #minecrafthelp
#489 [13:07] <CaloricCord8820> Gizlilik ayarları
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#491 [13:09] * santa1221 [webchat@181.169.236.136] has joined #minecrafthelp
#492 [13:09] <santa1221> hi
#493 [13:09] * NinjaBeard12345 [webchat@72.0.171.63] has joined #minecrafthelp
#494 [13:09] <santa1221> hi
#495 [13:09] <santa1221> i have a problem
#496 [13:10] <santa1221> that said this
#497 [13:10] <santa1221> The download could not be saved. ar_sa.lang
#498 [13:11] * santa1221 [webchat@181.169.236.136] has quit. (Client Quit)
#499 [13:11] <NinjaBeard12345> The Problem i`m having is it said Login failed. Invalid username or password
#500 [13:14] <NinjaBeard12345> The Problem i`m having is it said Login failed. Invalid username or password i don`t know how to fix it
#501 [13:18] <NinjaBeard12345> The Problem i`m having is it said Login failed. Invalid username or password
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#506 [13:31] <kimberly> just downloaded minecraft but it says system crashing pixel format not accelerated. i have my dxdiag. i downloaded what it said to butstill no go.
#507 [13:31] <kimberly> https://paste.ubuntu.com/26520603/
#508 [13:31] * miwk [webchat@host81-159-200-6.range81-159.btcentralplus.com] has joined #minecrafthelp
#509 [13:32] <miwk> https://paste.ubuntu.com/26520614/
#510 [13:32] <miwk> my minecraft keeps crashing whenever i launch the launcher
#511 [13:34] <miwk> trying to do the intel driver & support assistant and its saying there is no updates available... even though i uninstalled the graphics driver
#512 [13:34] <mattym> kimberly, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#513 [13:34] <mattym> miwk, Your computer does not meet the minimum requirements for the game.
#514 [13:35] <miwk> i mean, it was working fine and has been working fine for months and then suddenly just stopped working?
#515 [13:36] <miwk> i purchased this laptop with windows 10 installed on it, how do i downgrade to windows 7?
#516 [13:37] <mattym> miwk, That message was not to you.
#517 [13:38] <kimberly> Im sorry, I am not tech savvy at all. How, or where do I go topurchase new graphics hardware?
#518 [13:38] <miwk> oh
#519 [13:38] <NinjaBeard12345> The Problem i`m having is it said Login failed. Invalid username or password
#520 [13:39] <mattym> kimberly, Based on the model of your PC, thats not an option.
#521 [13:39] <mattym> NinjaBeard12345, Then enter the correct information.
#522 [13:39] <NinjaBeard12345> i have XD
#523 [13:39] <miwk> mattym - so even though it had been working completely fine for a while, even if i downgrade to windows 7 - or anything - it wont work?
#524 [13:40] * cubanThunder [webchat@ool-18e4dd01.dyn.optonline.net] has joined #minecrafthelp
#525 [13:40] <mattym> miwk, Its essentially a netbook, not made for games at all.
#526 [13:40] <cubanThunder> hello?
#527 [13:40] <cubanThunder> can someone help me
#528 [13:40] <NinjaBeard12345> Copied it typed it in had everyone in my family try it dosent work
#529 [13:40] <mattym> ??> NinjaBeard12345 login/throttle
#530 [13:40] <cubanThunder> whenever i join a realm i get an internal error
#531 [13:40] <Absol> NinjaBeard12345: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#532 [13:40] <miwk> i understand. howcomes it had been working fine before?
#533 [13:40] <Absol> NinjaBeard12345: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#534 [13:40] <mattym> miwk, Luck.
#535 [13:40] <kimberly> oh no! ok. I just purchased this computer.I was told it was good....maybe thats not the case. How do I download windows 7?
#536 [13:40] <cubanThunder> how do i fix this
#537 [13:40] <miwk> i see
#538 [13:40] <miwk> okay, thanks for your help
#539 [13:41] <mattym> cubanThunder, Whats the full error message?
#540 [13:41] <cubanThunder> java.io.ioexception
#541 [13:41] <NinjaBeard12345> thanks absol
#542 [13:41] <cubanThunder> or something
#543 [13:41] <cubanThunder> forcibly removed by host
#544 [13:41] <mattym> kimberly, If you purchased it with Win10 on it, you will need to buy a copy of Windows 7 to install it.
#545 [13:41] <mattym> cubanThunder, Are you invited to the realm?
#546 [13:42] <cubanThunder> yes
#547 [13:42] <cubanThunder> the full error message is
#548 [13:43] <cubanThunder> internal exception: java.io.ioexception: an existing connection was forcibly closed by the remote host
#549 [13:43] <kimberly> buy at the store or on the computer?
#550 [13:43] <mattym> kimberly, Wherever you can.
#551 [13:43] <cubanThunder> it only started happening when i came back from the nether on the realm
#552 [13:44] <kimberly> ok lol. Thank you so much. Sorry for the dumb questions.
#553 [13:44] <mattym> cubanThunder, You will need to ask the realm owner then, about maybe restarting it, or clearing and deleting your character data(not sure if that is an option on realms or not)
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#555 [13:47] <cubanThunder> okay, i will try to
#556 [13:47] <cubanThunder> have him turn the realm off and back on
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#558 [13:50] <cubanThunder> didn't fix it
#559 [13:51] * Jrazor654 [webchat@47.149.157.163] has joined #minecrafthelp
#560 [13:52] <mattym> cubanThunder, Yeah, its an issue on the Realm side, nothing you can do. Not sure if a realm can reset or remove the user data, but look into that.
#561 [13:52] <Jrazor654> Minecraft won't open
#562 [13:54] <cubanThunder> okay
#563 [13:54] <cubanThunder> so
#564 [13:55] <cubanThunder> if i tried joining the realm with a modded client because I forgot to switch
#565 [13:55] <cubanThunder> could it have caused these inconsistencies
#566 [13:55] <mattym> cubanThunder, Probably
#567 [13:56] <cubanThunder> is there any way to undo tat?
#568 [13:56] <cubanThunder> that*
#569 [13:56] <mattym> cubanThunder, Not sure when it comes to Realms
#570 [13:56] <cubanThunder> or is that all on the realm side
#571 [13:56] <cubanThunder> h*ck
#572 [13:59] * Dom [webchat@80.234.176.51] has joined #minecrafthelp
#573 [13:59] <Dom> Hi, I'm having trouble with connecting to and staying connected to the server I play on
#574 [14:07] * mason [webchat@cpe-65-185-94-11.neo.res.rr.com] has joined #minecrafthelp
#575 [14:07] <mason> i cat login
#576 [14:07] <mason> i cant login
#577 [14:07] <mattym> mason, What happens when you try?
#578 [14:08] <mason> it says somethings wrong with username or password
#579 [14:08] <mattym> mason, Have you tried to reset the password?
#580 [14:08] <mason> yes
#581 [14:09] <mattym> mason, Did you receive the email, were you able to set a new one?
#582 [14:09] <mason> yes
#583 [14:09] <mason> it still wouldnt let me login
#584 [14:09] <mattym> ??> mason login/throttle
#585 [14:09] <Absol> mason: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#586 [14:09] <Absol> mason: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#587 [14:10] <mason> ok and tshould i try to reset my password to or just try to log in after waiting the hour
#588 [14:11] <mattym> mason, Wait the hour, then reset it once more before trying to log in.
#589 [14:11] <mason> ok is that all
#590 [14:12] <mattym> mason, Should be
#591 [14:12] <mason> thanks
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#594 [14:17] <ClearVision> Does anyone know why on any version higher than 1.8.9, skins won't work? I can't see any skins unless I previously downloaded them from a 1.8 version of minecraft
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#598 [14:23] <Gustav52> If I forgot my email and cant log in, what do i do then?
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#601 [14:34] <NinjaBeard12345> Absol i tried it and didn't work PLEASE HELP
#602 [14:34] <NinjaBeard12345> it says this Login failed. Invalid username or password i need help someone
#603 [14:37] <NinjaBeard12345> Absol i tried it and didn't work PLEASE HELP it says this Login failed. Invalid username or password i need help someone
#604 [14:43] <Gustav52> I know the password and can log in, i just want to change my usernae
#605 [14:45] <NinjaBeard12345> i think its something with my ip
#606 [14:45] <NinjaBeard12345> mojang staff need to fix my issue
#607 [14:46] * Moozaman [webchat@pool-71-188-84-9.cmdnnj.east.verizon.net] has joined #minecrafthelp
#608 [14:47] <Moozaman> My game crashes every time I join single or multi player
#609 [14:47] <NinjaBeard12345> Absol i tried it and didn't work PLEASE HELP it says this Login failed. Invalid username or password i need help someone
#610 [14:48] <Moozaman> What should I do
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#615 [15:04] <ICantHackImOnly8> .
#616 [15:05] <ICantHackImOnly8> So when I open Minecraft it seems to get stuck on the Mojang screen and crash, I have tried several time to reinstall Minecraft but that did not work. This has been happening for the past 2 days now.
#617 [15:09] <Moozaman> I have had basiclly the same thing as Icanthack but I get into the server then it fresses
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#623 [15:36] <AleFiorucci> Hi, while playing I noticed that all the lines are flickering and jagged. Nothing of what I tried worked. Does anyone know how to fix it?
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#640 [17:21] * MagsPie [webchat@cpe-65-25-79-59.neo.res.rr.com] has joined #minecrafthelp
#641 [17:22] <MagsPie> i cant get minecraft to start up
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#643 [17:27] * James [webchat@184.88.204.105] has joined #minecrafthelp
#644 [17:28] <James> Hello, I have a minecraft account from a couple years ago and I do not remember the Email or Password, and was wondering if there was a way to access it
#645 [17:34] * ddsgsgs [webchat@c-73-215-26-51.hsd1.nj.comcast.net] has joined #minecrafthelp
#646 [17:34] <ddsgsgs> hello
#647 [17:35] <ddsgsgs> Unable to save download. 1.11.2.jar Name: 1.11.2.jar URL: https://launcher.mojang.com/mc/game/1.11.2/client/db5aa600f0b0bf508aaf579509b345c4e34087be/client.jar Error details: Attempting to move successful download to C:/Users\miran\AppData\Roaming\.minecraft\versions\1.11.2/1.11.2.jar The process cannot access the file because it is being used by another process Filename on disk: 7708-addc-7820-836e Path: C:\Users\miran\AppData\Lo
#648 [17:35] <ddsgsgs> this is what happened
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#651 [17:37] * Snowman [~Snowman@85.146.18.119] has quit. (Quit: Leaving)
#652 [17:41] <James> Hello?
#653 [18:11] * e_l1997 [~quassel@2.67.113.192.mobile.tre.se] has quit. (Read error: Connection reset by peer)
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#659 [18:39] <iamsad> hello, my minecraft launcher (when i attempt to launch the game) displays this message: Unable to create directory. text2speech-1.10.3.jar. I tried reinstalling, yet, it doesn't work. please help me
#660 [18:41] * poppingcorn [webchat@ip98-176-99-200.sd.sd.cox.net] has joined #minecrafthelp
#661 [18:42] <poppingcorn> hi, i can't see anybody's skins, not even my own. not in realms or singleplayer or multiplayer. please help?
#662 [18:54] * meme [webchat@cpe-74-70-153-222.nycap.res.rr.com] has joined #minecrafthelp
#663 [18:54] <meme> hello! when i try to play the following error shows up. can anyone help me?
#664 [18:55] <meme> Unable to locate the Java runtime. Error details: Incorrect function Filename on disk: javaw.exe Path: C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: false
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#666 [19:05] * TinyPiney1 [webchat@174-17-213-122.phnx.qwest.net] has joined #minecrafthelp
#667 [19:05] <TinyPiney1> Hello
#668 [19:05] * alexander [webchat@70.15.203.134.res-cmts.sm.ptd.net] has joined #minecrafthelp
#669 [19:05] <TinyPiney1> My minecraft launcher keeps crashing
#670 [19:06] <alexander> my minecraft keeps crashing and idk how to fix it at all
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#673 [19:19] <Tarisant> I've lost my account credentials and cannot seem to find them anywhere. Is there a livechat I can do with Mojang to get my account back?
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#677 [19:31] <TinyPiney1> Hello?
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#682 [20:35] <SK> Minecraft gift card has been redeemed. How could I check the redemption info of the card?
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#687 [21:05] * Qrocks [webchat@c-98-219-131-75.hsd1.pa.comcast.net] has joined #minecrafthelp
#688 [21:06] <Qrocks> A long time ago I used to play Minecraft under the account name of Qrocks which was to my knowledge on my hotmail account, attempting to reset my password I get to email from mojang to reset it
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#690 [21:07] * Dani [webchat@cpe-74-137-17-70.kya.res.rr.com] has quit. (Client Quit)
#691 [21:08] <Qrocks> no email*
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#700 [22:29] <snaggle> i cant log in
#701 [22:29] <snaggle> it shows i have a invalid email or password when i do not
#702 [22:35] * NinjaBeard12345 [webchat@72.0.171.63] has joined #minecrafthelp
#703 [22:36] <NinjaBeard12345> i have waited an hour reset my password then waited an hour and typed it in and didn't work please someone help me.
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#705 [23:01] <FastClicks> Unable to save download. 1.12.json Name: 1.12.json URL: https://launchermeta.mojang.com/mc/assets/1.12/98c430c16a705f18a58a281b27caabf3ef09d40d/1.12.json Error details: Attempting to move successful download to C:/Users\john_\AppData\Roaming\.minecraft\assets\indexes/1.12.json The process cannot access the file because it is being used by another process Filename on disk: a93a-3c22-111c-38dd Path: C:\Users\john_\AppData\Local\Temp\a93a-3c22-111c-38dd
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