#1 [00:11] * pp [webchat@cpe-75-85-18-25.hawaii.res.rr.com] has joined #minecrafthelp
#2 [00:12] <pp> this keeps happening when try to launch minecraft : Unable to save download. ar_sa.lang
#3 [00:15] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has quit. (Ping timeout: 383 seconds)
#4 [00:17] * pp [webchat@cpe-75-85-18-25.hawaii.res.rr.com] has quit. (Ping timeout: 180 seconds)
#5 [00:38] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has quit. (Ping timeout: 207 seconds)
#6 [00:49] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#7 [00:52] * Fidare [webchat@ip68-7-75-156.sd.sd.cox.net] has joined #minecrafthelp
#8 [00:53] <Fidare> Hi, I was wondering why my skin in 1.5.2 or 1.7.10 is showing.
#9 [00:53] <Fidare> *isn't
#10 [01:02] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has joined #minecrafthelp
#11 [01:07] * miranda [webchat@cpe-72-129-236-65.kc.res.rr.com] has quit. (Ping timeout: 180 seconds)
#12 [01:16] * uyiyu [webchat@87-243-100-173.ip.btc-net.bg] has joined #minecrafthelp
#13 [01:17] * uyiyu [webchat@87-243-100-173.ip.btc-net.bg] has quit. (Client Quit)
#14 [01:21] * artinblue [webchat@61.6.85.60] has joined #minecrafthelp
#15 [01:25] * artinblue [webchat@61.6.85.60] has quit. (Ping timeout: 180 seconds)
#16 [01:34] * Fidare [webchat@ip68-7-75-156.sd.sd.cox.net] has quit. (Ping timeout: 180 seconds)
#17 [01:45] * Barney [webchat@223.19.238.72] has joined #minecrafthelp
#18 [01:47] * DonTDM [webchat@112.205.80.90] has joined #minecrafthelp
#19 [01:52] <Barney> When I open the minecraft 1.12.2 and I joined a sever but it sudden game crash. How can I play minecraft?
#20 [02:01] * Barney_ [webchat@223.19.238.72] has joined #minecrafthelp
#21 [02:03] * Barney [webchat@223.19.238.72] has quit. (Ping timeout: 180 seconds)
#22 [03:20] * TwentyMB [webchat@182.253.163.9] has joined #minecrafthelp
#23 [03:24] * TwentyMB [webchat@182.253.163.9] has quit. (Ping timeout: 180 seconds)
#24 [03:38] * Mr_Noob212 [webchat@213-67-29-201-no164.tbcn.telia.com] has joined #minecrafthelp
#25 [03:39] * Mr_Noob212 [webchat@213-67-29-201-no164.tbcn.telia.com] has quit. (Client Quit)
#26 [03:42] * dad [webchat@14-200-153-139.static.tpgi.com.au] has joined #minecrafthelp
#27 [03:42] <dad> hello
#28 [03:42] <dad> failed to download file icon_16x16.png on macos
#29 [03:42] <dad> can someone help
#30 [03:43] <dad> I refresh installed macOS just now and the only software installed in minecraft
#31 [03:43] * darkarrow0907 [webchat@93-82-95-160.adsl.highway.telekom.at] has joined #minecrafthelp
#32 [03:44] <darkarrow0907> my minecraft graphics whent down really bad and i dont now why
#33 [03:44] <darkarrow0907> and how to fix it
#34 [03:45] <darkarrow0907> how can i fix it
#35 [03:45] <darkarrow0907> ?
#36 [03:45] <darkarrow0907> does anyone now
#37 [03:46] * dad [webchat@14-200-153-139.static.tpgi.com.au] has quit. (Client Quit)
#38 [04:12] * same [webchat@78-58-3-51.static.zebra.lt] has joined #minecrafthelp
#39 [04:12] * same [webchat@78-58-3-51.static.zebra.lt] has quit. (Client Quit)
#40 [04:47] * Jonathan [webchat@159.203.226.55] has joined #minecrafthelp
#41 [04:50] <Jonathan> Good evening, I can't seem to work out why my minecraft keeps crashing upon trying to enter worlds. I've tried updating graphic drivers (complete uninstall and re-install) I've tried deleting minecraft and re-installing. I've tried creating a new world and an old world. Any help would be great thanks! (I don't know how to find my crash logs oterwise I would have supplied that here)
#42 [05:17] * Yqllow [webchat@cpc142132-farn10-2-0-cust6.6-2.cable.virginm.net] has joined #minecrafthelp
#43 [05:38] * rexi1999 [webchat@p5B3D234F.dip0.t-ipconnect.de] has joined #minecrafthelp
#44 [05:39] * rexi1999 [webchat@p5B3D234F.dip0.t-ipconnect.de] has quit. (Client Quit)
#45 [05:55] * rafay [webchat@42.201.188.79] has joined #minecrafthelp
#46 [05:55] * rafay [webchat@42.201.188.79] has joined #minecrafthelp
#47 [05:55] * rafay [webchat@42.201.188.79] has left #minecrafthelp
#48 [06:10] * Respire [webchat@c-107-5-246-170.hsd1.mi.comcast.net] has joined #minecrafthelp
#49 [06:13] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#50 [06:15] * Respire [webchat@c-107-5-246-170.hsd1.mi.comcast.net] has quit. (Client Quit)
#51 [06:54] * Shoky1 [webchat@cm-84.215.192.11.getinternet.no] has joined #minecrafthelp
#52 [06:54] <Shoky1> hello
#53 [06:54] <Shoky1> i need help
#54 [06:55] <urielsalis> ??> Shoky1 tools/hjt
#55 [06:55] <Absol> Shoky1: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#56 [06:55] <Absol> Shoky1: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#57 [06:56] <Shoky1> what is tools hjt
#58 [06:56] <Shoky1> what i need to do
#59 [06:56] <Shoky1> i cant login
#60 [06:57] <Shoky1> utrielsalis
#61 [06:57] <Shoky1> can you help
#62 [06:57] <GreyVulpine> Follow Absol's instructions
#63 [07:00] <Shoky1> https://paste.ubuntu.com/p/F4QFqtj8x4/
#64 [07:00] <Shoky1> someone help
#65 [07:02] <urielsalis> Shoky1, one moment
#66 [07:02] <Shoky1> ok
#67 [07:02] <urielsalis> Shoky1, uninstall VPN Unlimited
#68 [07:02] <Shoky1> ok
#69 [07:02] <urielsalis> Shoky1, and Hide.me VPN
#70 [07:02] <urielsalis> ??> Shoky1 win/mcleaks
#71 [07:02] <urielsalis> ??> Shoky1 info/mcleaks
#72 [07:02] <Absol> Shoky1: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#73 [07:02] <Absol> Shoky1: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#74 [07:02] <urielsalis> ??> Shoky1 win/hosts/edit
#75 [07:02] <Absol> Shoky1: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#76 [07:02] <Absol> Shoky1: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#77 [07:03] <urielsalis> ??> Shoky1 av/mcafee
#78 [07:03] <Absol> Shoky1: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#79 [07:03] <Absol> Shoky1: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#80 [07:03] <urielsalis> ??> Shoky1 av/mcafee/uninstall
#81 [07:03] <Absol> Shoky1: To completely uninstall McAfee products, download and run the MCPR tool found here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#82 [07:04] <urielsalis> Shoky1, and...
#83 [07:04] <urielsalis> ??> Shoky1 av/malwarebytes
#84 [07:04] <Absol> Shoky1: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#85 [07:04] <urielsalis> Shoky1, run a scan with that
#86 [07:04] <Absol> Shoky1: Download it here: http://www.malwarebytes.org/
#87 [07:05] <urielsalis> Shoky1, and uninstall PremierOpinion
#88 [07:05] <urielsalis> Shoky1, I havent seen so many detections in a long time...
#89 [07:06] <Shoky1> what i dont have premier pinion
#90 [07:06] <urielsalis> Shoky1, https://paste.ubuntu.com/p/F4QFqtj8x4/ line 89
#91 [07:07] <Shoky1> ok
#92 [07:10] <Shoky1> ok so i need to uninstall premieropinoin
#93 [07:10] <urielsalis> Shoky1, you need to do all the actions that I told you
#94 [07:11] <urielsalis> Shoky1, looks like there are 7
#95 [07:11] <Shoky1> ok but where i find the files
#96 [07:11] <urielsalis> Shoky1, running malwarebytes will uninstall it
#97 [07:11] <Shoky1> oh ok
#98 [07:12] <Shoky1> ok i have malware now
#99 [07:12] <Shoky1> i scan the pc now
#100 [07:13] <Shoky1> what i do when i open malware
#101 [07:13] <Shoky1> help
#102 [07:16] <Shoky1> hello
#103 [07:24] * jjs999jjs [~jjs999jjs@2a02:c7d:662b:300:9c27:df74:1b7b:3e52] has joined #minecrafthelp
#104 [07:24] * Espercorn kicked jjs999jjs from #minecrafthelp (Reason: js999jjs :User is banned from this channel)
#105 [07:35] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Quit: What's this big red button?)
#106 [07:40] * Shoky1 [webchat@cm-84.215.192.11.getinternet.no] has joined #minecrafthelp
#107 [07:40] <Shoky1> hello
#108 [07:40] <Shoky1> its me again
#109 [07:41] <Shoky1> 'it dont work
#110 [07:42] * mgil123 [webchat@77.126.169.187] has joined #minecrafthelp
#111 [07:42] <mgil123> #minecrafthelp!
#112 [07:43] <mgil123> #The game crashed whilst initializing game Error: java.lang.OutOfMemoryError: Java heap space
#113 [07:54] * Shoky1 [webchat@cm-84.215.192.11.getinternet.no] has quit. (Ping timeout: 180 seconds)
#114 [08:11] * Vio [webchat@node-0020.srv.de.phantom.avira-vpn.net] has joined #minecrafthelp
#115 [08:13] * Vio [webchat@node-0020.srv.de.phantom.avira-vpn.net] has quit. (Client Quit)
#116 [08:21] * MrJoaoKillers [webchat@177.98.239.158] has joined #minecrafthelp
#117 [08:26] * MrJoaoKillers [webchat@177.98.239.158] has quit. (Client Quit)
#118 [08:33] * violine1101 [webchat@002-060-210-188.ip-addr.inexio.net] has joined #minecrafthelp
#119 [08:33] * violine1101 [webchat@002-060-210-188.ip-addr.inexio.net] has joined #minecrafthelp
#120 [08:40] * violine1101 [webchat@002-060-210-188.ip-addr.inexio.net] has left #minecrafthelp
#121 [08:44] * violine1101 [webchat@002-060-210-188.ip-addr.inexio.net] has joined #minecrafthelp
#122 [09:04] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#123 [09:25] * soup [webchat@p4FDE6F5E.dip0.t-ipconnect.de] has joined #minecrafthelp
#124 [09:25] <soup> hello
#125 [09:25] <soup> i got abig problme
#126 [09:25] <soup> my mc account is not working
#127 [09:27] <soup> hello
#128 [09:27] <soup> hello
#129 [09:27] * soup [webchat@p4FDE6F5E.dip0.t-ipconnect.de] has left #minecrafthelp
#130 [09:30] * rhys [webchat@94.13.101.188] has joined #minecrafthelp
#131 [09:30] <rhys> hello?
#132 [09:31] <rhys> can anyone help me please
#133 [09:31] <rhys> ?
#134 [09:32] * omdathetkan1112 [webchat@77.173.156.7] has joined #minecrafthelp
#135 [09:33] <rhys> hello?
#136 [09:33] <rhys> can you help me bro?
#137 [09:36] * mgil123 [webchat@77.126.169.187] has joined #minecrafthelp
#138 [09:37] <omdathetkan1112> i can,t play minecraft, if i start minecraft then I get this in my screen The game crashed whilst initializing game
#139 [09:38] <rhys> well my game is no longer purchases
#140 [09:38] <rhys> like it saying I have to buy it again
#141 [09:38] <rhys> can someone help
#142 [09:39] * Hef [webchat@94.9.254.200] has joined #minecrafthelp
#143 [09:39] <omdathetkan1112> i can,t play minecraft, if i start minecraft then I get this in my screen The game crashed whilst initializing game
#144 [09:41] * Hef [webchat@94.9.254.200] has quit. (Client Quit)
#145 [09:50] * rhys [webchat@94.13.101.188] has quit. (Ping timeout: 180 seconds)
#146 [09:59] * diogo [webchat@191.183.101.1] has joined #minecrafthelp
#147 [10:01] <diogo> my mine not
#148 [10:02] <diogo> i dont know play my mine
#149 [10:05] * e_l1997 [~quassel@2.67.214.174.mobile.tre.se] has joined #minecrafthelp
#150 [10:06] * ally503 [webchat@net-188-153-5-171.cust.vodafonedsl.it] has joined #minecrafthelp
#151 [10:08] <mgil123> me too omdathekan
#152 [10:09] <mgil123> when i start minecraft it says The game crashed whilst initializing game Error: java.lang.OutOfMemoryError: Java heap space
#153 [10:09] <mgil123> and i dont have any mods or resouse packs
#154 [10:13] * ally503 [webchat@net-188-153-5-171.cust.vodafonedsl.it] has quit. (Quit: Web client closed)
#155 [10:14] * CicouGameuse19 [webchat@93.158.55.40] has joined #minecrafthelp
#156 [10:15] <CicouGameuse19> hello my minecraft do not get started and it marks me: text2speech-1.10.3-natives-windows.jar
#157 [10:17] * Meergolf109 [webchat@node-0011.srv.de.phantom.avira-vpn.net] has joined #minecrafthelp
#158 [10:17] <mgil123> guys nobody is ever going to help us
#159 [10:17] * Meergolf109 [webchat@node-0011.srv.de.phantom.avira-vpn.net] has quit. (Client Quit)
#160 [10:18] <mgil123> i just want to play minecraft :(
#161 [10:18] <mgil123> and my problem is The game crashed whilst initializing game Error: java.lang.OutOfMemoryError: Java heap space
#162 [10:19] <CicouGameuse19> help me please
#163 [10:20] <mgil123> i am here for 2 hours
#164 [10:33] * omdathetkan1112 [webchat@77.173.156.7] has quit. (Ping timeout: 180 seconds)
#165 [10:43] * Hardboned [webchat@pool-98-114-129-193.phlapa.fios.verizon.net] has joined #minecrafthelp
#166 [10:43] <Hardboned> Hello I'm having a problem downloading the latest snapshot
#167 [10:43] <Hardboned> Name: client-1.12.xml URL: https://launchermeta.mojang.com/mc/log_configs/client-1.12.xml/ef4f57b922df243d0cef096efe808c72db042149/client-1.12.xml Error details: Attempting to move successful download to C:/Users\Brad\AppData\Roaming\.minecraft\assets\log_configs\client-1.12.xml The process cannot access the file because it is being used by another process Filename on disk: 30d8-d4de-f11b-5935 Path: C:\Users\Brad\AppDat
#168 [10:43] <Hardboned> This is what it says
#169 [10:46] * Snowman [~Snowman@85.146.18.119] has joined #minecrafthelp
#170 [10:47] * Hardboned [webchat@pool-98-114-129-193.phlapa.fios.verizon.net] has quit. (Client Quit)
#171 [10:52] * moon55 [webchat@p4FC7C8C3.dip0.t-ipconnect.de] has joined #minecrafthelp
#172 [10:53] * moon55 [webchat@p4FC7C8C3.dip0.t-ipconnect.de] has quit. (Client Quit)
#173 [11:11] * F4rrk [webchat@187.109.253.44] has joined #minecrafthelp
#174 [11:12] <F4rrk> I can't login in my account
#175 [11:12] <F4rrk> I already reseted the password and my account email is the one that i'm current using
#176 [11:18] * ManuPlayer [webchat@213.16.41.128] has joined #minecrafthelp
#177 [11:21] * ManuPlayer [webchat@213.16.41.128] has quit. (Client Quit)
#178 [11:24] * mgil123 [webchat@77.126.169.187] has quit. (Ping timeout: 180 seconds)
#179 [11:31] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#180 [11:33] * parasite [~parasite@mar75-4-82-230-46-11.fbx.proxad.net] has quit. (Read error: Connection reset by peer)
#181 [11:33] * parasite [~parasite@mar75-4-82-230-46-11.fbx.proxad.net] has quit. (Read error: Connection reset by peer)
#182 [11:34] * violine1101 [webchat@002-060-210-188.ip-addr.inexio.net] has left #minecrafthelp
#183 [11:38] * niftyzebra [webchat@host86-150-66-235.range86-150.btcentralplus.com] has joined #minecrafthelp
#184 [11:39] * niftyzebra [webchat@host86-150-66-235.range86-150.btcentralplus.com] has quit. (Client Quit)
#185 [11:40] * niftyzebra [webchat@host86-150-66-235.range86-150.btcentralplus.com] has joined #minecrafthelp
#186 [11:40] * niftyzebra [webchat@host86-150-66-235.range86-150.btcentralplus.com] has joined #minecrafthelp
#187 [11:44] * niftyzebra [webchat@host86-150-66-235.range86-150.btcentralplus.com] has left #minecrafthelp
#188 [12:06] * MarcusGas12 [webchat@191.249.57.87] has joined #minecrafthelp
#189 [12:08] * Leo [webchat@host34.181-14-239.telecom.net.ar] has joined #minecrafthelp
#190 [12:08] <Leo> Hi?
#191 [12:09] * Leo is now known as Guest49827
#192 [12:09] * MarcusGas12 [webchat@191.249.57.87] has quit. (Client Quit)
#193 [12:10] * Guest49827 [webchat@host34.181-14-239.telecom.net.ar] has quit. (Client Quit)
#194 [12:11] * Leo [webchat@host34.181-14-239.telecom.net.ar] has joined #minecrafthelp
#195 [12:12] <Leo> I bought a mc account, I lost the money but I didnt get the mc account
#196 [12:12] <Leo> HELP
#197 [12:12] * Leo is now known as Guest31640
#198 [12:13] <Guest31640> HELP
#199 [12:14] <mattym> Guest31640, Where did you make the purchase?
#200 [12:14] <Guest31640> MINECRAFT.NET
#201 [12:14] <mattym> Guest31640, Did you complete the account setup, you should have gotten emails to verify.
#202 [12:17] <Guest31640> I didn't get anything
#203 [12:17] <Guest31640> Like I bought it via Paypal
#204 [12:17] <Guest31640> I lost the money on paypal but I didn't get the mc account
#205 [12:17] <mattym> Guest31640, Did you complete the Mojang account creation?
#206 [12:20] <Guest31640> I did
#207 [12:20] <mattym> Guest31640, Log in at account.mojang.com/me and see if you have steps you need to complete for setting it up.
#208 [12:25] <Guest31640> I don't have anything
#209 [12:26] <mattym> Guest31640, What does it show you when you log into that page?
#210 [12:27] <Guest31640> Just My Gift Codes
#211 [12:27] <Guest31640> Redeem gift code and etc
#212 [12:30] <mattym> ??> Guest31640 account/send-email
#213 [12:30] <Absol> Guest31640: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#214 [12:30] <Absol> Guest31640: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#215 [12:30] * Aolsen96 [webchat@5.45.158.67] has joined #minecrafthelp
#216 [12:30] <Aolsen96> My minecraft accont was hack and thay changed my username, could you cange it back pleas?
#217 [12:31] <mattym> Aolsen96, No
#218 [12:31] <Guest31640> Absol I didn't get the entire account, I have no TID I have nothing
#219 [12:31] <Guest31640> I have proofs that I made the transaction but I don't have the account
#220 [12:31] <Guest31640> Anything
#221 [12:31] * Pablo [webchat@dsl-tkubng22-58c1f5-5.dhcp.inet.fi] has joined #minecrafthelp
#222 [12:31] * Pablo [webchat@dsl-tkubng22-58c1f5-5.dhcp.inet.fi] has joined #minecrafthelp
#223 [12:32] * Pablo [webchat@dsl-tkubng22-58c1f5-5.dhcp.inet.fi] has left #minecrafthelp
#224 [12:32] * Pablo [webchat@dsl-tkubng22-58c1f5-5.dhcp.inet.fi] has joined #minecrafthelp
#225 [12:32] <Aolsen96> the persone got acses to my accont(dont know how) change my username, and now i cant access any of the servers i play on, why can you not help?
#226 [12:33] <Pablo> hi
#227 [12:34] <mattym> Aolsen96, We are not mojang.
#228 [12:34] <Aolsen96> :( email it is then :(
#229 [12:34] * Aolsen96 [webchat@5.45.158.67] has quit. (Client Quit)
#230 [12:34] <mattym> Guest31640, If the money way removed from your paypal, you will have the ID
#231 [12:36] * meep_ [webchat@c-24-8-61-1.hsd1.co.comcast.net] has joined #minecrafthelp
#232 [12:36] <meep_> is the skin server down or what.
#233 [12:37] <Guest31640> Matty I didn't get an email with TID
#234 [12:37] <mattym> meep_, No, support page shows it working https://help.mojang.com/
#235 [12:37] <mattym> Guest31640, it will be in the paypal history
#236 [12:37] * TheRegeditz [webchat@a94-132-104-169.cpe.netcabo.pt] has joined #minecrafthelp
#237 [12:37] <meep_> for me skins are not working. :(
#238 [12:38] <mattym> meep_, In what way?
#239 [12:39] <Guest31640> What should I do with it then Matty?
#240 [12:39] <meep_> I look like i have an Alex skin and my friend has a Steve skin.
#241 [12:39] <mattym> Guest31640, Fill out the form you were link.
#242 [12:39] <meep_> we have custom skins.
#243 [12:39] <mattym> meep_, Is it in LAN?
#244 [12:39] <Guest31640> So, I should try to change the tid as a gift code?
#245 [12:40] <mattym> Guest31640, No, fill out the support for that was linked by Absol
#246 [12:40] <meep_> No on online server.
#247 [12:40] * TheRegeditz [webchat@a94-132-104-169.cpe.netcabo.pt] has quit. (Client Quit)
#248 [12:40] <mattym> ??> meep_ tools/hjt
#249 [12:40] <Absol> meep_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#250 [12:40] <Absol> meep_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#251 [12:41] <meep_> ok
#252 [12:44] * Xogium [~Xogium@Xogium-2-pt.tunnel.tserv1.mci3.ipv6.he.net] has quit. (Ping timeout: 182 seconds)
#253 [12:44] * Jacob [webchat@ip70-179-161-69.fv.ks.cox.net] has joined #minecrafthelp
#254 [12:44] * Jacob [webchat@ip70-179-161-69.fv.ks.cox.net] has quit. (Client Quit)
#255 [12:45] <meep_> https://paste.ubuntu.com/p/qGGkRFDWND/
#256 [12:45] * Xogium [~Xogium@Xogium-2-pt.tunnel.tserv1.mci3.ipv6.he.net] has joined #minecrafthelp
#257 [12:46] <mattym> ??> meep_ av/adwcleaner
#258 [12:46] <Absol> meep_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#259 [12:46] <Absol> meep_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#260 [12:46] <mattym> meep_, After you do the instructions from Absol and have restarted, check the skins on servers again.
#261 [12:47] * Guest31640 [webchat@host34.181-14-239.telecom.net.ar] has quit. (Ping timeout: 180 seconds)
#262 [12:47] <meep_> i allredy have Trend Micro Maximum Security
#263 [12:47] <meep_> will that work
#264 [12:47] <mattym> meep_, Dont know, but ADWCleaner is fast and will remove the problems that were found
#265 [12:48] <meep_> ok, runing it
#266 [12:51] <meep_> on all the skin viewers on the Internet seem to no be able to see the skins like me, is that a problem?
#267 [12:52] <mattym> meep_, The old API for skins was removed so those sites need to be updated, but ingame you shouldn't have an issue
#268 [12:53] <urielsalis> (that change was fun)
#269 [12:54] * yariqu [webchat@i5DB52BAC.pool.tripleplugandplay.com] has joined #minecrafthelp
#270 [12:54] <yariqu> Hello
#271 [12:54] <meep_> and when was that change?
#272 [12:54] * hacknslash [webchat@217.46.123.11] has joined #minecrafthelp
#273 [12:54] <urielsalis> meep_, I think a week or two ago
#274 [12:54] <yariqu> Is someone german here?
#275 [12:54] <mattym> meep_, The old one was retired a week or so ago, but the newer version has been around a while
#276 [12:55] <yariqu> Hello
#277 [12:55] <yariqu> Is someone german here?
#278 [12:55] <mattym> yariqu, No
#279 [12:56] <yariqu> Oh okay
#280 [12:56] <meep_> but my friend said that he had the same problem two
#281 [12:56] <yariqu> So i cant log in in my mojang/minecraft acc?
#282 [12:56] <hacknslash> my daughter forgot her username/password so sent for an email password reset. but now she has inputted too many failed attempts at resetting password. what can we do?
#283 [12:56] <mattym> meep_, The malware you have is very common.
#284 [12:56] <yariqu> But with my sec acc can i logged in
#285 [12:56] <yariqu> Can somebody hel me?
#286 [12:56] <yariqu> help
#287 [12:56] <mattym> ??> hacknslash login/throttle
#288 [12:56] <Absol> hacknslash: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#289 [12:56] <Absol> hacknslash: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#290 [12:57] <mattym> yariqu, What happens when you try?
#291 [12:57] <yariqu> Error! Unknown e-mail address or password.
#292 [12:57] <yariqu> This
#293 [12:57] <hacknslash> thankyou very much
#294 [12:57] <yariqu> But with an other acc it works
#295 [12:57] <hacknslash> will wait an hour
#296 [12:57] <mattym> yariqu, Have you tried to set a new password?
#297 [12:57] <yariqu> Yes three times
#298 [12:58] <mattym> yariqu, Did you get the email to change it?
#299 [12:58] <yariqu> Yes
#300 [12:58] <yariqu> Or no
#301 [12:58] <mattym> yariqu, Well, yes or no?
#302 [12:58] <yariqu> So i get the Email not but when i do an other email than it works
#303 [12:58] <yariqu> My English Bruh
#304 [12:59] <mattym> ??> yariqu account/send-email
#305 [12:59] <Absol> yariqu: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#306 [12:59] <Absol> yariqu: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#307 [12:59] <yariqu> mattym: so with my main email i get the email not
#308 [13:00] * hacknslash [webchat@217.46.123.11] has quit. (Quit: Web client closed)
#309 [13:00] <yariqu> But when i do my sec email than it wokrs
#310 [13:00] <yariqu> I get the email
#311 [13:00] <meep_> is it posible for the skin change to have affected my skin?
#312 [13:00] <mattym> yariqu, Then you need to do the instructions Absol wrote with the main account.
#313 [13:01] <yariqu> Wait i must use google transleate
#314 [13:01] <yariqu> xd
#315 [13:01] <mattym> meep_, No, shouldn't have, the game has been using the new one, the only change was to the API which is only used by external sites.
#316 [13:01] <yariqu> What means "Absol"?
#317 [13:01] <mattym> yariqu, The user that wrote the message
#318 [13:02] <yariqu> User? Wich User?
#319 [13:02] <mattym> yariqu, Absol
#320 [13:02] <yariqu> Who is that?
#321 [13:02] <mattym> yariqu, Look at the chat
#322 [13:02] <yariqu> I dont understand it
#323 [13:02] <meep_> when the servers where having the auth problem, do you think it may have changed our skins?
#324 [13:03] <yariqu> Is Abso1 an user?
#325 [13:03] <urielsalis> yariqu, he is a bot
#326 [13:03] <yariqu> ohhhh
#327 [13:03] <yariqu> Wait xd
#328 [13:03] <mattym> meep_, No
#329 [13:03] * kmanmvp [webchat@c-73-184-255-13.hsd1.ga.comcast.net] has joined #minecrafthelp
#330 [13:03] <urielsalis> yariqu, spanish?
#331 [13:04] <yariqu> No im German
#332 [13:04] <yariqu> Can i wirte the email at Mojang in german?
#333 [13:04] <urielsalis> yariqu, no
#334 [13:04] <yariqu> oh
#335 [13:04] <yariqu> Uff
#336 [13:05] <yariqu> So i must explain mojang the situation?
#337 [13:05] <yariqu> And then they will help me
#338 [13:06] <meep_> it so far has not found anything
#339 [13:06] * kmanmvp [webchat@c-73-184-255-13.hsd1.ga.comcast.net] has quit. (Ping timeout: 180 seconds)
#340 [13:07] <urielsalis> yariqu, yes
#341 [13:07] <yariqu> Okay thank you!
#342 [13:13] * meep_ [webchat@c-24-8-61-1.hsd1.co.comcast.net] has quit. (Quit: Web client closed)
#343 [13:13] * Hendrik_8 [webchat@187.110.225.2] has joined #minecrafthelp
#344 [13:13] * Hendrik_8 [webchat@187.110.225.2] has quit. (Client Quit)
#345 [13:14] * Hendrik_8 [webchat@187.110.225.2] has joined #minecrafthelp
#346 [13:14] <Hendrik_8> oi
#347 [13:14] <Hendrik_8> hello
#348 [13:14] <Hendrik_8> mojang?
#349 [13:15] <Hendrik_8> eu estou tendo problemas ao colocar uma textura no minecraft qualquer textura
#350 [13:16] * Hendrik_8 [webchat@187.110.225.2] has quit. (Client Quit)
#351 [13:17] <yariqu> Byee thanks for your support
#352 [13:19] * starbucksava [webchat@cpc111803-lutn14-2-0-cust191.9-3.cable.virginm.net] has joined #minecrafthelp
#353 [13:19] <starbucksava> Minecraft keeps on crashing
#354 [13:20] <mattym> ??> starbucksava launcher/log-txt
#355 [13:20] <Absol> starbucksava: We need to see your full launcher log, which is created in the game directory.
#356 [13:20] <Absol> starbucksava: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#357 [13:20] <starbucksava> okay
#358 [13:22] <starbucksava> [0215/192034:INFO:LauncherAppBrowser.cpp(24)] Work dir is C:\Users\Laura\AppData\Roaming\.minecraft [0215/192034:INFO:ClientHandler.cpp(182)] Creating launcher window. [0215/192035:INFO:LauncherAppRenderer.cpp(110)] Javascript bridge extended. [0215/192037:INFO:ClientHandler.cpp(859)] Preferences / startup: Read preferences [0215/192037:INFO:ClientHandler.cpp(859)] Preferences: Wrote preferences [0215/192
#359 [13:22] <starbucksava> oops
#360 [13:22] <mattym> starbucksava, Follow all the directions
#361 [13:24] * baba [webchat@c-73-52-226-139.hsd1.pa.comcast.net] has joined #minecrafthelp
#362 [13:24] <starbucksava> i still dont get it
#363 [13:25] <starbucksava> and my inecraft version is 1.8 if that helps
#364 [13:25] * starbucksava [webchat@cpc111803-lutn14-2-0-cust191.9-3.cable.virginm.net] has quit. (Quit: Web client closed)
#365 [13:30] * vitor [webchat@177.125.214.114] has joined #minecrafthelp
#366 [13:51] * Snowman [~Snowman@85.146.18.119] has quit. (Quit: Leaving)
#367 [13:52] * dymsolaw [webchat@5.172.232.73] has joined #minecrafthelp
#368 [13:52] <dymsolaw> i cant login into my minecraft account
#369 [13:52] <dymsolaw> also mojang too
#370 [13:52] * Snowman [~Snowman@85.146.18.119] has joined #minecrafthelp
#371 [13:52] <mattym> dymsolaw, What happens when you try?
#372 [13:52] <dymsolaw> says wrong pass or email
#373 [13:53] <dymsolaw> if i try "forgot password" and send into my mail theres no mail
#374 [13:53] <mattym> ??> dymsolaw account/send-email
#375 [13:53] <Absol> dymsolaw: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#376 [13:53] <Absol> dymsolaw: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#377 [13:53] <dymsolaw> is it possible my accout was hacked ?
#378 [13:54] <mattym> dymsolaw, If you are not getting the email, yes, so you will need to contact Mojang as instructed.
#379 [13:54] <dymsolaw> i contacted 3 days ago
#380 [13:54] <dymsolaw> still nothing
#381 [13:54] <mattym> dymsolaw, It will take a little longer than that.
#382 [13:55] <dymsolaw> can you tell +/- much ?
#383 [13:55] <mattym> dymsolaw, See the second link from Absol
#384 [13:55] <dymsolaw> ok
#385 [13:58] <dymsolaw> soo that means i need to wait more ?
#386 [13:58] * unwantedbagel [webchat@142.196.236.232] has joined #minecrafthelp
#387 [13:58] <mattym> dymsolaw, Yes
#388 [13:59] <dymsolaw> thank you for informating me
#389 [13:59] <dymsolaw> thank you for informating me
#390 [13:59] * dymsolaw [webchat@5.172.232.73] has left #minecrafthelp
#391 [13:59] * david [webchat@184.88.9.53] has joined #minecrafthelp
#392 [13:59] <unwantedbagel> I have an error downloading the 1.12 jar file?
#393 [13:59] <mattym> unwantedbagel, What is the full error you get?
#394 [14:00] <unwantedbagel> i think it just fixed itself hold on
#395 [14:01] <unwantedbagel> it decided to fix itself sorry for wasting your guys" time have agood day
#396 [14:01] * unwantedbagel [webchat@142.196.236.232] has quit. (Client Quit)
#397 [14:15] * luifer [webchat@186-90-221-192.genericrev.cantv.net] has joined #minecrafthelp
#398 [14:16] * luifer [webchat@186-90-221-192.genericrev.cantv.net] has quit. (Client Quit)
#399 [14:24] * superclara123 [webchat@191.184.34.1] has joined #minecrafthelp
#400 [14:26] <superclara123> Hello, whenever I try to login to the Minecraft site, the error "An error has prevented the processing, please try again.". This is preventing me from playing on online maps, appearing only the offline option. And yes, the password is correct.
#401 [14:27] <superclara123> What should I do?
#402 [14:27] * happy123 [webchat@2.29.157.245] has joined #minecrafthelp
#403 [14:28] <happy123> im on a laptop and it wont update please help
#404 [14:29] * esper738 [webchat@184.91.230.253] has joined #minecrafthelp
#405 [14:29] <esper738> Does the bot that does .dx still work?
#406 [14:32] * happy123 [webchat@2.29.157.245] has quit. (Ping timeout: 180 seconds)
#407 [14:32] * Kuguco [webchat@ip-78-102-124-224.net.upcbroadband.cz] has joined #minecrafthelp
#408 [14:33] <Kuguco> can I ask when I start my game my Laucher is black and i dont know what to do i try reinstallit but its not working ?
#409 [14:33] * deded [webchat@152.170.54.221] has joined #minecrafthelp
#410 [14:33] <deded> hola
#411 [14:33] * peanutgallery [webchat@pool-98-110-124-243.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#412 [14:33] <esper738> .dx https://paste.ubuntu.com/p/8NMG2RNn8K/
#413 [14:34] * keduss [webchat@190.193.100.46] has joined #minecrafthelp
#414 [14:34] * superclara123 [webchat@191.184.34.1] has quit. (Ping timeout: 180 seconds)
#415 [14:34] * peanutgallery [webchat@pool-98-110-124-243.cmdnnj.fios.verizon.net] has quit. (Client Quit)
#416 [14:35] <Kuguco> can I ask when I start my game my Laucher is black and i dont know what to do i try reinstallit but its not working ?
#417 [14:35] <esper738> ??>
#418 [14:35] <keduss> hi! I am having trouble with the new verion, I tried to update it but it is not working
#419 [14:35] * peanutgallery [webchat@pool-98-110-124-243.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#420 [14:35] <esper738> ??> help
#421 [14:35] <esper738> ?> help
#422 [14:35] <esper738> ??> commands
#423 [14:35] <esper738> ??> factoid
#424 [14:35] <esper738> ??> factoids
#425 [14:36] <esper738> ffs I give up ..
#426 [14:36] <peanutgallery> we've downloaded minecraft for the first time and when it runs, it's only a black screen. have tried unistalling and reinstalling and repairing - nothing working so far
#427 [14:36] <esper738> ??> esper738 factoid
#428 [14:36] <esper738> ??> esper738 factoids
#429 [14:37] <esper738> ??> esper738 help
#430 [14:37] <Anna> esper738: don't spam here please
#431 [14:37] <esper738> Can you tell how to get the list of Absol's factoids?
#432 [14:37] <Anna> ??> peanutgallery tools/hjt
#433 [14:37] <Absol> peanutgallery: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#434 [14:37] <Absol> peanutgallery: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#435 [14:37] <Anna> ??> esper738 index
#436 [14:37] <Absol> esper738: See https://cp.ae97.net/factoid for the Absol Database System
#437 [14:38] <esper738> Thank you
#438 [14:38] <Anna> yw
#439 [14:38] <esper738> Sorry for the spam .. :/
#440 [14:38] * deded [webchat@152.170.54.221] has quit. (Client Quit)
#441 [14:38] <Anna> keduss: what does it say when you try?
#442 [14:43] * peanutgallery [webchat@pool-98-110-124-243.cmdnnj.fios.verizon.net] has quit. (Quit: Web client closed)
#443 [14:44] * keduss [webchat@190.193.100.46] has quit. (Ping timeout: 180 seconds)
#444 [15:05] * A_Lemming [webchat@mobile-107-77-224-201.mobile.att.net] has joined #minecrafthelp
#445 [15:07] <A_Lemming> hello guys I used to play minecraft several years ago in an account called uboat1000, but then my email provider shut down and then mojang migrated the account. I need help updating my email and migrating my account over to the new system.
#446 [15:07] * Catches [webchat@108.175.206.78] has joined #minecrafthelp
#447 [15:07] <Catches> hello
#448 [15:08] <mattym> A_Lemming, That account has not been migrated at all yet.
#449 [15:08] <Catches> My minecraft account wont login on Minecraft Launcher.
#450 [15:08] <mattym> Catches, What happens when you try?
#451 [15:08] <Catches> Incorrect password
#452 [15:09] <Catches> I have optifine
#453 [15:09] <Catches> I go to the change cape tab
#454 [15:09] <Catches> it logs in fine
#455 [15:09] <mattym> Catches, Don't login to sites that are not Mojang with your mojang account info.
#456 [15:09] <mattym> ??> Catches account/send-email
#457 [15:09] <Absol> Catches: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#458 [15:09] <Absol> Catches: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#459 [15:09] <A_Lemming> sorry i mattym i mean that it is not migrated and my email has shut down
#460 [15:09] <A_Lemming> my account is uboat1000
#461 [15:10] <A_Lemming> i can provide purchase details or something
#462 [15:10] <Lord_Ralex> We are not Mojang
#463 [15:10] * Catches [webchat@108.175.206.78] has quit. (Client Quit)
#464 [15:10] <mattym> A_Lemming, If you no longer have access to the email, you will need to the the same instructions Absol just wrote to the other user.
#465 [15:10] <A_Lemming> okay thanks!
#466 [15:11] * A_Lemming [webchat@mobile-107-77-224-201.mobile.att.net] has quit. (Quit: Web client closed)
#467 [15:26] * HitandRun1960 [webchat@7.sub-174-218-145.myvzw.com] has joined #minecrafthelp
#468 [15:27] * HitandRun1960 [webchat@7.sub-174-218-145.myvzw.com] has quit. (Client Quit)
#469 [15:27] * HitandRun1960 [webchat@7.sub-174-218-145.myvzw.com] has quit. (Client Quit)
#470 [15:31] * esper738 [webchat@184.91.230.253] has left #minecrafthelp
#471 [15:36] * skippyb0y [webchat@ssvlon3939w-lp130-06-67-70-21-171.dsl.bell.ca] has joined #minecrafthelp
#472 [15:36] * skippyb0y [webchat@ssvlon3939w-lp130-06-67-70-21-171.dsl.bell.ca] has quit. (Client Quit)
#473 [16:07] * endergirl`8`0 [webchat@c-98-254-12-109.hsd1.fl.comcast.net] has joined #minecrafthelp
#474 [16:07] * endergirl`8`0 [webchat@c-98-254-12-109.hsd1.fl.comcast.net] has quit. (Client Quit)
#475 [16:10] * James [webchat@c-98-220-38-101.hsd1.in.comcast.net] has joined #minecrafthelp
#476 [16:12] * VICKYDUDA12 [webchat@179.99.191.35] has joined #minecrafthelp
#477 [16:12] * VICKYDUDA12 [webchat@179.99.191.35] has quit. (Client Quit)
#478 [16:13] <James> whenever I load up the game it stops respoondin for a few second then goes normal and I'm presented with the menu and select a world to play in, my computer stays on the "Loading" screen then Minecraft stops responding and after a few moments it plays normal, then the screen freezes and I'm told that the program has stopped responding and it automatically closes my game and says that it crashed. I have tried deleting and re-downloa
#479 [16:14] * Yampi23 [webchat@186.47.40.194] has joined #minecrafthelp
#480 [16:15] * Yampi23 [webchat@186.47.40.194] has quit. (Client Quit)
#481 [16:15] * Mellss [webchat@189.221.34.40.cable.dyn.cableonline.com.mx] has joined #minecrafthelp
#482 [16:18] <Mellss> Hello! Recently I was changing the password of my Minecraft account, due to that, I can not enter anymore, and when I perform the password recovery process, it does not arrive in my email. Do I have to wait a long time? 3, 4 or 5 days? Have they blocked my account?
#483 [16:19] <James> have you checked to see if the email doesn't accidentally wind up in Spam or something else?
#484 [16:20] <James> It's happened to me before so maybe you're going through the same thing
#485 [16:22] * ViniciusVampiro [webchat@131.72.69.170] has joined #minecrafthelp
#486 [16:23] <ViniciusVampiro> oi
#487 [16:23] <ViniciusVampiro> hi
#488 [16:23] <Mellss> I changed the password to my account a lot during the course of the day, because I was afraid that optifine would steal my account.
#489 [16:24] * Washimu [webchat@d23-17-208-69.abhsia.telus.net] has joined #minecrafthelp
#490 [16:24] <Washimu> how do i go to system
#491 [16:25] <Mellss> I repeated this many times, the last time I changed the password, I did not receive the notification in my mail. then I thought, if I really mojang blocked my account.
#492 [16:25] <James> anyone deal with the game crashing within seconds of it starting up? I already deleted it and downloaded it about 6 times
#493 [16:25] <Mellss> forgive me for my English, I try to use a translator so they can understand me.
#494 [16:26] <ViniciusVampiro> My error could not be saved. hr_hr.json
#495 [16:26] <Washimu> me to
#496 [16:26] <Washimu> it say loding terrain then crashes
#497 [16:26] <James> same with me
#498 [16:26] <Washimu> thats my problem
#499 [16:26] <James> when it does work it's only for about 4 seconds
#500 [16:27] <Washimu> yea
#501 [16:27] <James> it's been doing this for about 5 months
#502 [16:27] <James> I've tried so many things
#503 [16:28] <Mellss> my game hiva perfectly, the only detail that now that I give to recover password, does not reach me in my mail. So I'm analyzing if Mojang really blocked my minecraft account or something else. :(
#504 [16:28] * James [webchat@c-98-220-38-101.hsd1.in.comcast.net] has quit. (Quit: Web client closed)
#505 [16:29] * ViniciusVampiro [webchat@131.72.69.170] has quit. (Ping timeout: 180 seconds)
#506 [16:30] <Mellss> Hello!!!!
#507 [16:30] <Mellss> ...
#508 [16:31] <Mellss> I do not get any password recovery mail. I change my password many times and now I do not know if Mojang blocked my account. Did my account block me? How long do I have to wait for my account to be reset?
#509 [16:33] <Mellss> I need an explanation :(
#510 [16:33] <Mellss> help!
#511 [16:34] <Mellss> I do not get any password recovery mail. I change my password many times and now I do not know if Mojang blocked my account. Did my account block me? How long do I have to wait for my account to be reset?
#512 [16:35] <Washimu> i any volounteer online
#513 [16:35] <Washimu> goooooooooooooooooooooooood
#514 [16:38] <Mellss> :(
#515 [16:38] <Mellss> no help?
#516 [16:38] <Mellss> :(
#517 [16:38] <Mellss> :( i am sad
#518 [16:38] <Mellss> I do not get any password recovery mail. I change my password many times and now I do not know if Mojang blocked my account. Did my account block me? How long do I have to wait for my account to be reset?
#519 [16:48] * Me_ [webchat@99-195-17-244.dyn.centurytel.net] has joined #minecrafthelp
#520 [16:49] <Me_> I need help with an account issue.
#521 [16:49] * Zacho [webchat@118-92-197-97.dsl.dyn.ihug.co.nz] has joined #minecrafthelp
#522 [16:50] <Zacho> hi guys I can't get past launcher because "realms failed to download" any ideas?
#523 [16:50] <Zacho> Name: realms-1.10.19.jar URL: https://libraries.minecraft.net/com/mojang/realms/1.10.19/realms-1.10.19.jar Error details: Request error -101: ERR_CONNECTION_RESET Filename on disk: 941e-21e1-3ef4-31f1 Path: /var/folders/b9/44c2hrx52j9d4g3m021qkgz80000gq/T/941e-21e1-3ef4-31f1 Exists: file
#524 [16:51] * GustavoPortugal [webchat@191.23.108.58] has joined #minecrafthelp
#525 [16:51] <Me_> I tried to purchase an account with the Username BossMomma. I was able to log in but only on demo. The purchase button wouldn't activate but I have no idea if i actually made the purchase. I try to do it again and it tells me the Username is already used so I cant use it again.
#526 [16:53] <Zacho> Hola amigo
#527 [16:53] <Zacho> como estas?
#528 [16:54] * Zacho [webchat@118-92-197-97.dsl.dyn.ihug.co.nz] has quit. (Quit: Web client closed)
#529 [16:55] <GustavoPortugal> Boa Noite! Comprei o Minecraft original a 1 mês, chegaram os e-mails necessários, mas não tive opções de criar a conta ou colocar perguntas de segurança. Não consigo alterar minhas skins, nick, etc, pois o launcher pede as perguntas de segurança! Como disse, não coloquei nenhuma configuração, e não tenho acesso a isso. Podem me dar dicas para resolver isso?
#530 [16:56] <Mellss> Demoram muito tempo para resolver questões.
#531 [16:56] <Mellss> Eu ainda preciso de ajuda :(
#532 [16:57] * Me_ [webchat@99-195-17-244.dyn.centurytel.net] has quit. (Ping timeout: 180 seconds)
#533 [16:58] <GustavoPortugal> Eu também, preciso! Já enviei várias e várias mensagens para a Mojang, mas não obtive respostas
#534 [16:58] * itzslower_games [webchat@190.235.214.115] has joined #minecrafthelp
#535 [16:58] <itzslower_games> https://paste.ubuntu.com/p/sxtmpWnvgh/
#536 [16:59] <Mellss> :O
#537 [17:00] <itzslower_games> help plese
#538 [17:00] <Mellss> Quando você pediu ajuda?
#539 [17:00] <Mellss> gustavo?
#540 [17:00] <Mellss> --
#541 [17:01] <GustavoPortugal> Eu comprei a conta em Janeiro desse Ano, desde então manda mensagens
#542 [17:01] <GustavoPortugal> Mas não sou respondido
#543 [17:01] <itzslower_games> alguien habla español?
#544 [17:01] * Owen [~Owen@120.153.146.161] has quit. (Ping timeout: 182 seconds)
#545 [17:02] <Mellss> itzslower
#546 [17:02] <Mellss> yo!
#547 [17:02] <Mellss> amigo igual ando pidiendo ayuda :(
#548 [17:02] <itzslower_games> sip
#549 [17:02] <itzslower_games> minecraft no funciona
#550 [17:02] <Mellss> que te aparece amigo?
#551 [17:02] <Mellss> dime
#552 [17:03] <itzslower_games> antes me funcionaba pero desde que la formatiaron ya no puedo usar el minecraft
#553 [17:03] <Mellss> te aparece algun error?
#554 [17:03] <Mellss> cual?
#555 [17:03] <itzslower_games> este
#556 [17:03] <itzslower_games> Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) at org.lwjgl.opengl.Dis
#557 [17:04] * franco [webchat@190.103.249.199] has joined #minecrafthelp
#558 [17:04] <GustavoPortugal> Acho que a Mojang está, bugada ultimamente! Muitas pessoas estão reclamando de erros
#559 [17:04] <Mellss> trata de ver si tienes JAVA instalado... u si tu ram acepta tu launcher
#560 [17:04] <Mellss> esos problemas.... los puedes buscar en google :) o en YT :..... mi problema es el siguiente
#561 [17:05] <Mellss> el martes.... entre a mi minecraft normal
#562 [17:05] <Mellss> entonces
#563 [17:05] <itzslower_games> descarge el java
#564 [17:05] <itzslower_games> el actual y el 7
#565 [17:06] <Mellss> :O pero tienes el java dependiendo de tus BITS DE LA PC?
#566 [17:06] * franco [webchat@190.103.249.199] has quit. (Client Quit)
#567 [17:06] <Mellss> puedo decirte mi problema para ver si te ha pasado?
#568 [17:06] <Mellss> porfis
#569 [17:06] <Mellss> necesito ayuda igual :(
#570 [17:06] <itzslower_games> ok :v
#571 [17:07] <Mellss> quize cambiar mi capa! :( pero como yo he visto publicaciones que dicen que optifine te roba tu cuenta pues ME PUSE A CAMBIAR LA CONTRASEÑA luego analice que la capa que puse no era... luego volvi a entrar y de nuevo cambie la contraseña
#572 [17:07] <Mellss> y la cambie tantas veces que la ultima NO ME LLEGO EL CORREO
#573 [17:07] <Mellss> a mi hotmail
#574 [17:07] <Mellss> :(
#575 [17:07] <Mellss> y estuve viendo en mojang sooporte tecnico que tengo que esperar 24 horas
#576 [17:07] <Mellss> ya espera mucho
#577 [17:07] <Mellss> y hasta dicen que son 4 dias
#578 [17:07] <Mellss> pero no creo
#579 [17:07] <Mellss> tengo miedo
#580 [17:07] <Mellss> piendo que me han hackeado
#581 [17:08] <Mellss> pero veo que mi cuenta no ha tenido ninguna actividad sospechosa
#582 [17:08] <Mellss> :(
#583 [17:08] <itzslower_games> resumen : no te llego tu verificacion sobre el cambio cierto?
#584 [17:08] <itzslower_games> o es que la capa no es la correcta?
#585 [17:08] <Mellss> no
#586 [17:08] <Mellss> el del cambio de contraseña
#587 [17:08] <Mellss> :(
#588 [17:08] <Mellss> de mine
#589 [17:08] <Mellss> craft
#590 [17:08] * Owen [~Owen@101.179.219.66] has joined #minecrafthelp
#591 [17:09] <Mellss> :/
#592 [17:09] <itzslower_games> esque a lo mejor es por que la cambiastes muchas veces el minecraft te da cierto limite a cada usuario
#593 [17:10] <itzslower_games> esque a lo mejor es por que la cambiastes muchas veces el minecraft le da cierto limite a cada usuario
#594 [17:10] <Mellss> :( entonces .. si me lo bloquearon?
#595 [17:10] <Mellss> ahors que quiero entrar no puedo.. y cuando le pongo la contraseña nueva... me dice error - CREDENCIALES ERRONEOS
#596 [17:10] <Mellss> :(
#597 [17:10] <Mellss> sabes?
#598 [17:11] <Mellss> en un canal de youtuber .. dice que le bloquearon su cuenta por 4 dias y medio
#599 [17:11] <Mellss> pues mañana me dara el 4to DIA
#600 [17:11] <Mellss> y quiero seguir esperando :( y si no pues nimodos :(
#601 [17:11] * GustavoPortugal [webchat@191.23.108.58] has quit. (Ping timeout: 180 seconds)
#602 [17:11] <itzslower_games> a lo mejor no la escribistes correctamente la contraseña
#603 [17:11] <itzslower_games> tuvistes que poner una mayuscula o algo mal
#604 [17:11] <Mellss> pero ya paso 2 dias y cuando doy a restablecer conraseña no me llega a mi correo
#605 [17:11] <Mellss> :(
#606 [17:12] <Mellss> conoces hypixel?
#607 [17:12] <itzslower_games> sip
#608 [17:12] <itzslower_games> lo jugaba ; n ;
#609 [17:12] <Mellss> pues entre en hypixel account y me dice que no he tenido ninguna actividad---
#610 [17:12] <Mellss> eso significa que mi cuenta no han entrado a mi cuenta
#611 [17:12] <Mellss> :)
#612 [17:12] <itzslower_games> significa que no has entrado
#613 [17:12] <Mellss> perooo
#614 [17:12] <Mellss> igual
#615 [17:12] <Mellss> veo que en MCNAME mi cuenta sigue vien :)
#616 [17:12] <Mellss> bien
#617 [17:12] <Mellss> **
#618 [17:13] <Mellss> pero no entiendo :(
#619 [17:13] <itzslower_games> que?
#620 [17:13] <Mellss> en hypixel tengo 118 de nivel..... en hypixel :(((((((((((((((((((((((((((((((
#621 [17:13] <Mellss> para que ahora me diga que no puedo entrar
#622 [17:13] <Mellss> esooo es mas triste
#623 [17:13] <Mellss> :(
#624 [17:13] <itzslower_games> ._.
#625 [17:13] <Mellss> que hallas dado casi 4 años en un juego para alcanzar algo cool y luego te suceda esto
#626 [17:13] <Mellss> :(
#627 [17:14] <Mellss> lo bueno que tengo la ID de transferencia de compra de mi mvp+ :)
#628 [17:14] <itzslower_games> eres el primer lugar de minecraft?
#629 [17:14] <Mellss> asi probablemente me pasen mi rango a una nueva cuenta :)
#630 [17:14] <Mellss> nooo
#631 [17:14] <Mellss> hay mejores
#632 [17:14] <itzslower_games> eres el mejor en el pvp?
#633 [17:14] <Mellss> nooo
#634 [17:14] <Mellss> :(
#635 [17:14] <Mellss> juego mas tnt TAG
#636 [17:14] <itzslower_games> pierdes algo?
#637 [17:15] <itzslower_games> que un titulo es lo unico
#638 [17:15] <Mellss> siii mi tiempo :( mucho tiempo estuve jugando ahi
#639 [17:15] <Mellss> :(
#640 [17:15] <Mellss> gaste mucho dinero ahi
#641 [17:15] <Mellss> hasta me habia comprado mvp++
#642 [17:15] <Mellss> :((((((((((((((((((
#643 [17:15] <itzslower_games> ; n ; eso si es sad
#644 [17:16] <Mellss> lo se amigo :(
#645 [17:16] <Mellss> por esoo TRATARE DE HACER TODO LO POSIBLE
#646 [17:16] <Mellss> amigo
#647 [17:16] <itzslower_games> bueno intenta con me olvide mi contraseña en mojang
#648 [17:16] <Mellss> :(
#649 [17:16] <Mellss> mmmm lo mas triste es que
#650 [17:16] <Mellss> mande msg el martes a mojang
#651 [17:16] <Mellss> y no me responden
#652 [17:17] <Mellss> segun tarda hasta 4 dias
#653 [17:17] <itzslower_games> ; n ; eso no espera
#654 [17:17] <Mellss> :(
#655 [17:17] <itzslower_games> https://account.mojang.com/password
#656 [17:17] <itzslower_games> intenta con esto
#657 [17:18] <Mellss> AMIGO es a lo que me refiero :(((((((
#658 [17:18] <Mellss> no me llegan los correos :(
#659 [17:19] <itzslower_games> en serio . _ .
#660 [17:19] <itzslower_games> mmmmmmmmmmmmmm........................
#661 [17:19] <itzslower_games> supongo que solo te queda esperar :v
#662 [17:19] * e_l1997 [~quassel@2.67.214.174.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#663 [17:19] <itzslower_games> porlomenos a ti te funciona el minecraft
#664 [17:20] <Mellss> siii :( bueno vi un video donde si me explica que dura hasta 4 dias en funcionar el minecraft
#665 [17:20] <Mellss> pero ese es el detalle :(
#666 [17:20] <Mellss> ya me aburri
#667 [17:20] <Mellss> hasta mande
#668 [17:20] <Mellss> en hypixel soporte
#669 [17:21] <Mellss> si es probable que me pasen mi rank en una nueva junto con mi nivel de hypixel y mis cosas..
#670 [17:21] <Mellss> pero esa si dice que me responderan en 48 horas -.-
#671 [17:21] <Mellss> :((((
#672 [17:22] <itzslower_games> ok pues adios seguire investigando mi problema
#673 [17:22] <itzslower_games> es que ya perdi muchas solicitudes
#674 [17:22] <Mellss> sii espero si lo soluciones
#675 [17:23] <Mellss> suerte amigo!!!!!!!!!!!!!!
#676 [17:23] <Mellss> tu puedes!
#677 [17:23] <Mellss> espera
#678 [17:23] <Mellss> sabes
#679 [17:23] <Mellss> pasame tu nick
#680 [17:23] <Mellss> que tal y si puedo yo y tu igual
#681 [17:23] <Mellss> :)
#682 [17:23] <Mellss> y asi te agregaria en hypixel
#683 [17:23] <Mellss> :)
#684 [17:26] * itzslower_games [webchat@190.235.214.115] has quit. (Ping timeout: 180 seconds)
#685 [17:26] <Mellss> I do not get any password recovery mail. I change my password many times and now I do not know if Mojang blocked my account. Did my account block me? How long do I have to wait for my account to be reset?
#686 [17:26] <Mellss> I do not get any password recovery mail. I change my password many times and now I do not know if Mojang blocked my account. Did my account block me? How long do I have to wait for my account to be reset?
#687 [17:26] <Mellss> I do not get any password recovery mail. I change my password many times and now I do not know if Mojang blocked my account. Did my account block me? How long do I have to wait for my account to be reset?
#688 [17:26] <Mellss> I do not get any password recovery mail. I change my password many times and now I do not know if Mojang blocked my account. Did my account block me? How long do I have to wait for my account to be reset?
#689 [17:26] <Mellss> I do not get any password recovery mail. I change my password many times and now I do not know if Mojang blocked my account. Did my account block me? How long do I have to wait for my account to be reset?
#690 [17:26] * Absol kicked Mellss from #minecrafthelp (Reason: ellss :Stop spamming)
#691 [17:28] * Mellss [webchat@189.221.34.40.cable.dyn.cableonline.com.mx] has joined #minecrafthelp
#692 [17:28] <Mellss> I do not get any password recovery mail. I change my password many times and now I do not know if Mojang blocked my account. Did my account block me? How long do I have to wait for my account to be reset?
#693 [17:41] * Zoulou [webchat@56.77.59.108.express.oricom.ca] has joined #minecrafthelp
#694 [17:47] * Cullen [webchat@h96-60-139-253.mntimn.dsl.dynamic.tds.net] has joined #minecrafthelp
#695 [17:47] <Cullen> hello?
#696 [17:51] * Mellss [webchat@189.221.34.40.cable.dyn.cableonline.com.mx] has quit. (Ping timeout: 180 seconds)
#697 [17:52] * AlphaCookie_ [webchat@p5DECFAC0.dip0.t-ipconnect.de] has joined #minecrafthelp
#698 [17:52] <Cullen> Well my question is, I bought minecraft on my account a while ago back when it was only like 3-4 years old and I deleted it and now i want to get it back, but i went to log into my account and i logged in but it said i need to purchase it again. So now im mad and want it back.
#699 [17:53] <mattym> Cullen, If it doesn't show ownership of the game, you are using a Mojang account that isn't the one you purchased the game with or migrated to.
#700 [17:54] <Cullen> No the account i logged into I purchased a while back and now its saying i didnt!
#701 [17:54] <mattym> Cullen, Again, thats not the right account if its not showing access to the game.
#702 [17:54] <Cullen> OH TRUST ME ITS THE RIGHT ACCOUNT AND IM PISSED
#703 [17:54] <Absol> Cullen: Please keep it civil
#704 [17:56] <Cullen> Hello?
#705 [17:57] * AlphaCookie_ [webchat@p5DECFAC0.dip0.t-ipconnect.de] has quit. (Ping timeout: 180 seconds)
#706 [17:57] <Cullen> im going to sue you
#707 [17:58] <Cullen> you stole my money
#708 [18:00] * Owen [~Owen@101.179.219.66] has quit. (Ping timeout: 383 seconds)
#709 [18:02] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has quit. (Ping timeout: 186 seconds)
#710 [18:03] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#711 [18:03] * mistic_craft [webchat@179.183.243.94] has joined #minecrafthelp
#712 [18:03] * Owen [~Owen@121.214.197.160] has joined #minecrafthelp
#713 [18:04] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#714 [18:04] <mistic_craft> somebody speak portuguese?
#715 [18:05] * Sologhost [webchat@pool-108-20-172-122.bstnma.fios.verizon.net] has joined #minecrafthelp
#716 [18:05] <mistic_craft> Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#717 [18:05] <Sologhost> hi, i cant seem to get my account password reset email in any of my emails.. even though i know they are associated with the account i have owned for a while
#718 [18:06] <mattym> ??> mistic_craft win/dxdiag
#719 [18:06] <Absol> mistic_craft: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#720 [18:06] <mattym> Sologhost, Did you check the spam/junk folders?
#721 [18:06] <Sologhost> yup
#722 [18:06] <Sologhost> every single one
#723 [18:06] <Sologhost> its the same name as my name shown here
#724 [18:06] <mattym> ??> Sologhost account/send-email
#725 [18:06] <Absol> Sologhost: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#726 [18:06] <Absol> Sologhost: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#727 [18:07] <mistic_craft> ready and now?
#728 [18:07] <mattym> mistic_craft, we need the link
#729 [18:07] <mistic_craft> ok
#730 [18:07] <Sologhost> i cant even find the minecraft folders in my emails i bought it like 6 years ago maybe longer
#731 [18:07] <Sologhost> i barely even remember migrating my account but i know i did it
#732 [18:07] * Snowman [~Snowman@85.146.18.119] has quit. (Quit: Leaving)
#733 [18:08] <Sologhost> the emails that have that stuff
#734 [18:08] <Sologhost> are probably long gone
#735 [18:09] <mattym> Sologhost, You will need to find it.
#736 [18:09] <Sologhost> so should i just send my account name and email to them?
#737 [18:09] <Sologhost> okay, so if it is deleted from my email you're telling me i wasted my money buying minecraft
#738 [18:09] <Sologhost> because ill just have to buy it again
#739 [18:10] <mistic_craft> https://paste.ubuntu.com/p/JyXmPhXhry/
#740 [18:10] <Sologhost> you're telling me nobody online can help me find my account the email its associated with now?
#741 [18:10] <Sologhost> couldve even been hacked..
#742 [18:11] <Sologhost> i need to have the transaction code from like 7 years ago
#743 [18:11] <mattym> mistic_craft, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-and-Windows-Vista-exe-?product=81507
#744 [18:12] <mistic_craft> ok
#745 [18:12] <Sologhost> who
#746 [18:14] <Sologhost> some support mattym
#747 [18:14] <mattym> Sologhost, You already have all the info you need.
#748 [18:14] <Sologhost> thanks for the waste of minecraft i guess *screenshot*
#749 [18:14] <Sologhost> thanks for the waste of minecraft i guess *screenshot*
#750 [18:14] * Sologhost [webchat@pool-108-20-172-122.bstnma.fios.verizon.net] has left #minecrafthelp
#751 [18:15] <mistic_craft> thank you!!! minecraft working again \o/
#752 [18:21] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#753 [18:21] * nohelpfrommojang [webchat@pool-108-20-172-122.bstnma.fios.verizon.net] has joined #minecrafthelp
#754 [18:22] <nohelpfrommojang> how can one call mojang for customer support?
#755 [18:22] <mattym> nohelpfrommojang, By filling out the form you were already given.
#756 [18:22] <nohelpfrommojang> nobody gave me a form
#757 [18:23] <mattym> ??> nohelpfrommojang account/send-email
#758 [18:23] <Absol> nohelpfrommojang: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#759 [18:23] <Absol> nohelpfrommojang: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#760 [18:23] <nohelpfrommojang> thanks bud
#761 [18:24] * Zoulou [webchat@56.77.59.108.express.oricom.ca] has quit. (Ping timeout: 180 seconds)
#762 [18:25] <nohelpfrommojang> okay
#763 [18:25] <nohelpfrommojang> so still
#764 [18:25] <nohelpfrommojang> this is of no help to me
#765 [18:25] <mattym> nohelpfrommojang, Its the only option you have.
#766 [18:26] <nohelpfrommojang> you are pulling me through circles
#767 [18:26] <nohelpfrommojang> its like reading the shirt that says how to entertain an idiot\
#768 [18:26] <nohelpfrommojang> read the other side
#769 [18:26] <nohelpfrommojang> and it says the same thing
#770 [18:26] <nohelpfrommojang> i "LOST" the transaction ID
#771 [18:27] <nohelpfrommojang> under the help page it says, i can contact custom support about that
#772 [18:27] * xXImpalesXx [webchat@h196.21.31.71.dynamic.ip.windstream.net] has joined #minecrafthelp
#773 [18:27] <nohelpfrommojang> but then it brings me right back to the entering in my transaction id page
#774 [18:27] <nohelpfrommojang> so in reality
#775 [18:27] <nohelpfrommojang> im sorry
#776 [18:27] <nohelpfrommojang> but you are pulling people through loops, making everyone feel silly im sure.
#777 [18:27] <nohelpfrommojang> NOT a good form of help
#778 [18:27] <xXImpalesXx> hi i need help
#779 [18:28] <mattym> nohelpfrommojang, Then you need to fill out the support form to get the ID back, once you have it fill out a new request.
#780 [18:28] <mattym> xXImpalesXx, Explain the problem you are having.
#781 [18:28] <nohelpfrommojang> the support form
#782 [18:28] <nohelpfrommojang> asks for the ID
#783 [18:28] <nohelpfrommojang> >.> like really
#784 [18:29] <xXImpalesXx> i am getting the "Pixel format not accelerated" window. i have all my drivers up to date and i cannot find out why this will not work
#785 [18:29] <mattym> nohelpfrommojang, Then skip it and say you need help recovering it. But keep in mind, they will only help you find it if the purchase was made through the DIBS system
#786 [18:29] <mattym> ??> xXImpalesXx win/dxdiag
#787 [18:29] <Absol> xXImpalesXx: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#788 [18:29] <xXImpalesXx> https://paste.ubuntu.com/p/KMDZH4s6vX/
#789 [18:29] <xXImpalesXx> dxdiag*
#790 [18:30] <mattym> xXImpalesXx, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#791 [18:30] * nohelpfrommojang [webchat@pool-108-20-172-122.bstnma.fios.verizon.net] has quit. (Quit: Web client closed)
#792 [18:30] <xXImpalesXx> where can i download win7 i do not like win10
#793 [18:30] <xXImpalesXx> and if i install will i still have all my stuff
#794 [18:31] <mattym> xXImpalesXx, If you have your Windows 7 Product key, you can get the files and instructions from the Microsoft/Windows site.
#795 [18:31] <mattym> xXImpalesXx, If you reinstall, you will need to backup your files.
#796 [18:31] <xXImpalesXx> this is an old pc i got from a friend so i do not know my key, is there a way to get it?
#797 [18:32] <mattym> xXImpalesXx, It may be on a sticker/label on the computer, if not, then no, or see if your friend still has it.
#798 [18:32] <xXImpalesXx> ok let me check
#799 [18:32] <xXImpalesXx> is it the product key?
#800 [18:33] <mattym> xXImpalesXx, Yes
#801 [18:33] <xXImpalesXx> ok then i believe i have found it
#802 [18:33] <xXImpalesXx> let me write it down
#803 [18:33] <mattym> xXImpalesXx, Check it here, and if its correct the page will provide the files and instructions for what to do. https://www.microsoft.com/en-us/software-download/windows7
#804 [18:36] <xXImpalesXx> it is verifying
#805 [18:36] <xXImpalesXx> im not gonna bother backing anything up i dont have much anyway lol
#806 [18:45] <xXImpalesXx> the key does not work, can i retrieve a key from one of my other devices?
#807 [18:45] <mattym> xXImpalesXx, No, thats not how it works
#808 [18:46] <xXImpalesXx> The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options.
#809 [18:46] <xXImpalesXx> that is what it is saying
#810 [18:46] <mattym> xXImpalesXx, Then you would have to see how Dell handles that.
#811 [18:48] <xXImpalesXx> ok
#812 [18:57] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#813 [19:01] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has quit. (Ping timeout: 182 seconds)
#814 [19:11] * me_ [webchat@23-123-99-194.lightspeed.moblal.sbcglobal.net] has joined #minecrafthelp
#815 [19:11] <me_> error message java platform SE Binary has stopped working
#816 [19:12] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#817 [19:14] <me_> error message java platform SE Binary has stopped working
#818 [19:23] * BINARYFlash [webchat@209.58.147.239] has joined #minecrafthelp
#819 [19:24] <BINARYFlash> Hello, I can't log into Minecraft.
#820 [19:24] <BINARYFlash> My client simply says "Invalib username or password" but I have a feeling that's not the root of the problem.
#821 [19:24] <BINARYFlash> Invalid*
#822 [19:29] * idk [webchat@84.51.142.75] has joined #minecrafthelp
#823 [19:33] * idk [webchat@84.51.142.75] has quit. (Ping timeout: 180 seconds)
#824 [19:37] * me_ [webchat@23-123-99-194.lightspeed.moblal.sbcglobal.net] has quit. (Quit: Web client closed)
#825 [19:40] * Paul [webchat@c-73-237-47-157.hsd1.ga.comcast.net] has joined #minecrafthelp
#826 [19:41] <Paul> When I try to sign in to Minecraft on my iPad it says sorry something went wrong try on Xbox.com
#827 [19:46] * Paul [webchat@c-73-237-47-157.hsd1.ga.comcast.net] has quit. (Quit: Web client closed)
#828 [19:46] * Paul [webchat@c-73-237-47-157.hsd1.ga.comcast.net] has joined #minecrafthelp
#829 [19:47] <Paul> I am having trouble signing into Xbox live on Minecraft for some reason and it says sorry something went wrong try on Xbox.com
#830 [19:48] <Paul> Hello any agent there?
#831 [19:53] * mistic_craft [webchat@179.183.243.94] has quit. (Ping timeout: 180 seconds)
#832 [19:53] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#833 [19:56] * DanielHarrisonTownsend [webchat@cpe-72-230-146-44.rochester.res.rr.com] has joined #minecrafthelp
#834 [19:57] <DanielHarrisonTownsend> Hello, I am having a bit of trouble with my Minecraft. There is an error message reading, "ERROR :( Unable to extract native files. Error details: There is not enough space on the disk"
#835 [19:57] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has quit. (Ping timeout: 182 seconds)
#836 [19:57] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has quit. (Ping timeout: 182 seconds)
#837 [19:58] * DanielHarrisonTownsend [webchat@cpe-72-230-146-44.rochester.res.rr.com] has left #minecrafthelp
#838 [20:01] * felipegamepvp [webchat@189.91.228.255] has joined #minecrafthelp
#839 [20:06] * maddlyhtevdp [webchat@184.105.35.37] has joined #minecrafthelp
#840 [20:08] <maddlyhtevdp> hi my minecraft game wont let me mine blocks ive tried reseting the game going increative mode dying i need help
#841 [20:08] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#842 [20:13] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has quit. (Ping timeout: 182 seconds)
#843 [20:16] * Chromaryu [Hakurei@ns3523249.ip-37-187-94.eu] has quit. (Ping timeout: 383 seconds)
#844 [20:33] * leonnan [webchat@201.82.40.168] has joined #minecrafthelp
#845 [20:33] <leonnan> minecraft
#846 [20:34] <Andrio> maddlyhtevdp, check your control settings; what is 'attack' bound to?
#847 [20:34] * maddlyhtevdp [webchat@184.105.35.37] has quit. (Ping timeout: 180 seconds)
#848 [20:48] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#849 [20:53] * PressMe [webchat@87.117.201.179] has joined #minecrafthelp
#850 [20:54] <PressMe> hi I wanting to claim a name but It doesnt allow me but no has it at the moment.
#851 [20:55] <Andrio> PressMe, can you PM me the name?
#852 [20:55] <PressMe> how do i pm?
#853 [20:56] * albe [webchat@24.102.245.84.res-cmts.lcp.ptd.net] has joined #minecrafthelp
#854 [20:56] * vit_fgd [webchat@201-23-132-154.sercomtel.com.br] has joined #minecrafthelp
#855 [20:56] * albe [webchat@24.102.245.84.res-cmts.lcp.ptd.net] has quit. (Client Quit)
#856 [20:56] * ExttyOG [webchat@cpc76434-belc8-2-0-cust1095.2-1.cable.virginm.net] has joined #minecrafthelp
#857 [20:57] <vit_fgd> nao entra e aparece isso https://paste.ubuntu.com/p/k9GqTYZ3GF/
#858 [20:58] <ExttyOG> Hey, Im trying to get an IGN, Nobody has this ign and many others have names similar, but yet I cant get it
#859 [20:58] <Andrio> PressMe, what happens when you try to change your name?
#860 [20:58] <PressMe> it says you need 3 letters
#861 [20:59] <PressMe> but its more than 3
#862 [20:59] <vit_fgd> nao
#863 [21:00] <Andrio> hm
#864 [21:00] <Andrio> vit_fgd, try installing this driver: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81519
#865 [21:01] <Andrio> PressMe and ExttyOG, that might be something you'll just need to wait for Mojang to fix
#866 [21:01] <PressMe> well do we contact them?
#867 [21:03] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#868 [21:04] * vit_fgd [webchat@201-23-132-154.sercomtel.com.br] has quit. (Quit: Web client closed)
#869 [21:13] * ExttyOG [webchat@cpc76434-belc8-2-0-cust1095.2-1.cable.virginm.net] has quit. (Ping timeout: 180 seconds)
#870 [21:13] * xXjavierXx1190 [webchat@186.20.153.55] has joined #minecrafthelp
#871 [21:14] <xXjavierXx1190> spanish
#872 [21:14] * PressMe [webchat@87.117.201.179] has quit. (Ping timeout: 180 seconds)
#873 [21:15] <xXjavierXx1190> I have a problem to start minecraft
#874 [21:16] * xXjavierXx1190 [webchat@186.20.153.55] has quit. (Client Quit)
#875 [21:17] * xXjavierXx1190 [webchat@186.20.153.55] has joined #minecrafthelp
#876 [21:17] <xXjavierXx1190> I have a problem when starting Minecraft
#877 [21:18] <xXjavierXx1190> help me please
#878 [21:20] * bullasassin [webchat@ool-4575fb23.dyn.optonline.net] has joined #minecrafthelp
#879 [21:20] * bullasassin [webchat@ool-4575fb23.dyn.optonline.net] has quit. (Client Quit)
#880 [21:27] * Chromaryu [Hakurei@ns3523249.ip-37-187-94.eu] has joined #minecrafthelp
#881 [21:30] * gage [webchat@76.8.161.173.IMCTV.dynamic.mis.net] has joined #minecrafthelp
#882 [21:30] <gage> Help https://paste.ubuntu.com/p/8S4gzdV3Hn/
#883 [21:32] <gage> https://paste.ubuntu.com/p/8S4gzdV3Hn/
#884 [21:35] <gage> Hello??
#885 [21:35] <gage> plz help!
#886 [21:39] * Cris [webchat@ool-ae2c9490.dyn.optonline.net] has joined #minecrafthelp
#887 [21:40] <Cris> I bought Minecraft about 5 or 6 years ago. I haven't played it since about 1 and a half year ago. Now I try to log back in, but every time I click on Download latest release, an Error pops up. What can I do to fix it?
#888 [21:48] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#889 [21:50] * Cris [webchat@ool-ae2c9490.dyn.optonline.net] has quit. (Ping timeout: 180 seconds)
#890 [21:53] * RainbowGamer [webchat@105.224.18.0] has joined #minecrafthelp
#891 [21:55] <RainbowGamer> im stuck in the luancher as i keep getting a message saying: "Unable to save download. realms-1.10.19.jar" what do i do?
#892 [22:00] * RainbowGamer [webchat@105.224.18.0] has quit. (Quit: Web client closed)
#893 [22:02] * gabriel [webchat@190-207-95-116.dyn.dsl.cantv.net] has joined #minecrafthelp
#894 [22:02] * gabriel [webchat@190-207-95-116.dyn.dsl.cantv.net] has quit. (Client Quit)
#895 [22:03] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#896 [22:10] * Chromaryu [Hakurei@ns3523249.ip-37-187-94.eu] has quit. (Ping timeout: 186 seconds)
#897 [22:16] * H [webchat@c-24-17-156-107.hsd1.wa.comcast.net] has joined #minecrafthelp
#898 [22:16] * H is now known as Guest13040
#899 [22:17] <Guest13040> Im trying o install 1.12 and it wont istall
#900 [22:17] <Guest13040> install*
#901 [22:17] <Guest13040> what do i do
#902 [22:17] * Guest13040 [webchat@c-24-17-156-107.hsd1.wa.comcast.net] has quit. (Client Quit)
#903 [22:52] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#904 [22:56] * iwantmyaccountback [webchat@8.37.48.98] has joined #minecrafthelp
#905 [22:57] <iwantmyaccountback> I bought the game like six years ago and the last time i played wasn't even a year ago and now i can only play the demo version
#906 [22:57] <iwantmyaccountback> i migrated my account too
#907 [22:59] <thgilfodrol> iwantmyaccountback: what is your username?
#908 [22:59] <iwantmyaccountback> haleypandashon
#909 [23:00] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has quit. (Ping timeout: 383 seconds)
#910 [23:00] <thgilfodrol> iwantmyaccountback: can you make sure you're logging in with the right email?
#911 [23:00] <iwantmyaccountback> yes i did
#912 [23:00] <iwantmyaccountback> i updated to my new email about a year ago when i miragted
#913 [23:01] <iwantmyaccountback> i also tried looking for an email saying that i was refunded
#914 [23:01] <thgilfodrol> ??> iwantmyaccountback account/send-email
#915 [23:01] <Absol> iwantmyaccountback: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#916 [23:01] <Absol> iwantmyaccountback: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#917 [23:01] * Chromaryu [Hakurei@ns3523249.ip-37-187-94.eu] has joined #minecrafthelp
#918 [23:01] <iwantmyaccountback> will i be able to recover my acccount?
#919 [23:01] <iwantmyaccountback> i already sent an email
#920 [23:01] <thgilfodrol> iwantmyaccountback: in that case, you'll just have to wait for their response
#921 [23:02] <thgilfodrol> iwantmyaccountback: they're the only ones who can help with account recovery
#922 [23:02] <iwantmyaccountback> okay
#923 [23:02] <iwantmyaccountback> thanks
#924 [23:02] <thgilfodrol> iwantmyaccountback: no problem, good luck
#925 [23:02] * iwantmyaccountback [webchat@8.37.48.98] has quit. (Quit: Web client closed)
#926 [23:24] * ivan [~ivan@68.ip-149-56-14.net] has quit. (Ping timeout: 198 seconds)
#927 [23:29] * ivan [~ivan@68.ip-149-56-14.net] has joined #minecrafthelp
#928 [23:43] * icewall [webchat@c-71-228-143-105.hsd1.ga.comcast.net] has joined #minecrafthelp
#929 [23:44] <icewall> Hello, does anyone know how to transfer my minecraft game to be under another xbox account?
#930 [23:46] <mattym> icewall, I don't believe that is possible.
#931 [23:48] * sadelack [webchat@ip98-176-86-217.sd.sd.cox.net] has joined #minecrafthelp
#932 [23:50] <icewall> well I've lost ability to access the one it is under because the microsoft account was deactivated. Surely if I contact Mojang they may have a solution? Customer support CEO of microsoft sent me here.
#933 [23:51] <sadelack> i cannot log in--corrupted file unable to be deleted? there is an error code: Unable to delete a corrupt file. URL: https://launchermeta.mojang.com/mc/assets/1.12/98c430c16a705f18a58a281b27caabf3ef09d40d/1.12.json Error details: File hash should be 98c430c16a705f18a58a281b27caabf3ef09d40d but was c2ba0c4da30cce204c70db2ebc32a942cea8c7dd Access is denied Filename on disk: 1.12.json Path: C:/Users\Chris Sadelack\AppData\Roaming\.minecr
#934 [23:51] <mattym> icewall, No one here has an control over accounts. If anyone Microsoft account would need to move it, if they have already sent you somewhere else, as I already said, its not possible.
#935 [23:51] <mattym> sadelack, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#936 [23:52] * Foxgamer201 [webchat@71-222-20-69.lsv2.qwest.net] has joined #minecrafthelp
#937 [23:54] * sadelack [webchat@ip98-176-86-217.sd.sd.cox.net] has quit. (Quit: Web client closed)
#938 [23:56] <icewall> Okay. I'll call microsoft again. Thanks for confirming
#939 [23:56] * Desi [webchat@96.38.181.103] has joined #minecrafthelp
#940 [23:56] <Desi> I need help
#941 [23:57] <Desi> I changed my password, and then when I try to login into Minecraft I get an error saying invalid username or password when i just changed it.
#942 [23:57] <Desi> Andrio , since you helped me last time, can you help me with this?
#943 [23:57] <Andrio> Desi, can you log in at https://account.mojang.com/ ?
#944 [23:58] <Desi> Nope Andrio .
#945 [23:58] <Andrio> ??> Desi account/login-throttle
#946 [23:58] <Desi> Huh
#947 [23:59] <Desi> Wat Andrio
#948 [23:59] <Andrio> ??> Desi login/throttle
#949 [23:59] <Absol> Desi: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#950 [23:59] <Absol> Desi: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#951 [23:59] <Andrio> Trying to remember what the ID for that was.