#1 [00:23] * sydsquido [webchat@ip68-7-19-85.sd.sd.cox.net] has joined #minecrafthelp
#2 [00:26] <sydsquido> Started a LAN world in the same room as my friend, same wifi, and we can't get him to connect. My world isn't showing up on his computer, I've never been able to get LAN to work, and I'm not sure where to go from here. Ideas?
#3 [00:31] <Andrio> sydsquido, make sure Java is allowed through firewalls on both computers.
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#20 [03:23] * fakintosh [webchat@212.3.198.83] has joined #minecrafthelp
#21 [03:25] <fakintosh> Hi! I have an issue with loging to Minecraft Account. When I type in my e-mail and password it keeps saying "invalid algorithm parameter exception the trustanchors parameter must be non-empty"
#22 [03:29] <fakintosh> Tried to launch several mod packs in Twitch, but can't go further login.
#23 [03:50] * EricGames [webchat@189-13-110-174.user.veloxzone.com.br] has joined #minecrafthelp
#24 [03:51] <EricGames> Estou tendo problema para conectar-me a minha conta, da falha no login senha ou username errado sendo que estão corretos
#25 [03:52] <EricGames> I'm having trouble connecting to my account, failed password login or wrong username being correct
#26 [04:00] * aaron [webchat@178-116-111-13.access.telenet.be] has joined #minecrafthelp
#27 [04:00] <aaron> When i try to login i see a green page with an error message
#28 [04:01] <aaron> Pls help
#29 [04:07] * Doan [webchat@HSI-KBW-091-089-119-157.hsi2.kabelbw.de] has joined #minecrafthelp
#30 [04:07] <Doan> Hello need help!
#31 [04:07] <Doan> Hello need help!
#32 [04:11] * Doan [webchat@HSI-KBW-091-089-119-157.hsi2.kabelbw.de] has quit. (Ping timeout: 180 seconds)
#33 [04:18] <EricGames> need help
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#39 [05:15] * Katze [webchat@host-254-55.icu.de] has joined #minecrafthelp
#40 [05:16] <Katze> Hello. My account was Hacked. Can someone help me ?
#41 [05:16] <GreyVulpine> Katze - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#42 [05:22] * Exporteert [webchat@212.182.128.126] has joined #minecrafthelp
#43 [05:29] <Exporteert> dd
#44 [05:29] <Exporteert> Sorry, it was a test.'r
#45 [05:29] <Exporteert> Hello, I am from the Netherlands, so I write this via a translate. My problem is .... That I have not been able to log in to my Minecraft account for 3 days ... I need the Minecraft account for a few things I was doing on a server, but that is not possible now .. is very frustrating .. Because I keep logging in with the correct login details, but I do not want it. I changed my password a few times that does not help either .... can you help me?
#46 [05:29] <GreyVulpine> Exporteert - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#47 [05:30] <Exporteert> I have al ready do it..... But its now 2 days ago.
#48 [05:30] <Exporteert> And i need my account...'r
#49 [05:31] <GreyVulpine> They're the only ones who can help you with this.
#50 [05:32] <Exporteert> Ow... but she ignores me....
#51 [05:32] <Exporteert> I'm sorry ... I pay 24 euros for a game and then it does not work for 3 days .... While I need it ..
#52 [05:33] <GreyVulpine> They will reply to you when they get to your ticket.
#53 [05:34] <Exporteert> Aha... but that will take days.
#54 [05:34] <Exporteert> And i need it now...
#55 [05:34] <GreyVulpine> And nobody here can help you with that, unfortunately.
#56 [05:34] <GreyVulpine> Please patiently wait for a reply back from Mojang Support.
#57 [05:37] <Exporteert> I know now ... always those problems with Mojang / Minecraft ... I have paid to play a good game .. now I probably have to wait 1 week ...
#58 [05:37] <Exporteert> I gonna leave, Bye
#59 [05:37] <Exporteert> Thx for the tip btw.
#60 [05:42] * zRainboww [webchat@cpc136274-pool17-2-0-cust225.15-1.cable.virginm.net] has joined #minecrafthelp
#61 [05:43] <zRainboww> Hello, My game keeps crashing and it says: The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#62 [05:44] * zRainboww [webchat@cpc136274-pool17-2-0-cust225.15-1.cable.virginm.net] has quit. (Client Quit)
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#65 [06:18] * _Miku07_ [webchat@83.216.184.157] has joined #minecrafthelp
#66 [06:18] <_Miku07_> hey
#67 [06:18] <_Miku07_> i need help
#68 [06:19] * Wither [webchat@220-129-158-191.dynamic-ip.hinet.net] has joined #minecrafthelp
#69 [06:19] <_Miku07_> i have installed java runtime 2 times! 2 times and the launcher of minecraft says me cannot find the JRE
#70 [06:20] <_Miku07_> why?
#71 [06:20] <_Miku07_>
#72 [06:20] <_Miku07_> hey
#73 [06:20] <_Miku07_> is someone there?
#74 [06:20] <_Miku07_> ._.
#75 [06:22] <_Miku07_> :C
#76 [06:45] * eliasbylund [webchat@c80-217-36-25.bredband.comhem.se] has joined #minecrafthelp
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#78 [06:50] * CJ [webchat@195.147.114.226] has joined #minecrafthelp
#79 [06:52] <CJ> hi, ive tried logging into my minecraft account and it says something like: email or password not found. The email my account is on no longer exists therefore i cannot reset my password.
#80 [07:04] * CJ [webchat@195.147.114.226] has joined #minecrafthelp
#81 [07:08] <CJ> cant log in to my minecraft account, it says email or password cannot be found. Cant reset password because the email that my account is linked to no longer exists. pls helperino me
#82 [07:09] * Gordo_EscrotoBR [webchat@189.36.230.199] has joined #minecrafthelp
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#84 [07:10] <Andrio> ??> CJ account/send-email
#85 [07:10] <Absol> CJ: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#86 [07:10] <Absol> CJ: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#87 [07:14] * samukaqhinha [webchat@187-54-232-247.mganm703.dsl.brasiltelecom.net.br] has joined #minecrafthelp
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#90 [07:16] * KK [webchat@220-129-158-191.dynamic-ip.hinet.net] has joined #minecrafthelp
#91 [07:17] <KK> Hi, I've tried log into Minecraft many times and wait 24 hours, but still can not log in, so I wait another 24 hours, change my password and wait 24 hours again, but I still can not log in.
#92 [07:19] * Lolaminescraft [webchat@187.56.140.32] has joined #minecrafthelp
#93 [07:21] <Lolaminescraft> I kind of tried to open a snapshot because I wanted to se the turtles and then it simply lagged and didn't open, so I decided to stop loading. But now I can't close it and its enabling me to open my normal minecraft.
#94 [07:22] * pedroBR [webchat@189.6.112.192] has joined #minecrafthelp
#95 [07:22] <pedroBR> hi
#96 [07:22] <pedroBR> oi
#97 [07:22] <pedroBR> o
#98 [07:22] <pedroBR> i
#99 [07:22] <pedroBR> oiio
#100 [07:22] * Lolaminescraft [webchat@187.56.140.32] has quit. (Client Quit)
#101 [07:23] <pedroBR> oi
#102 [07:24] * pedroBR [webchat@189.6.112.192] has quit. (Client Quit)
#103 [07:25] * pedro [webchat@189.6.112.192] has joined #minecrafthelp
#104 [07:25] <pedro> oi
#105 [07:25] <pedro> hi
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#107 [07:39] * tjb [webchat@209.32.112.197] has joined #minecrafthelp
#108 [07:40] <tjb> I have just downloaded minecraft and it tells me that it is unable to locate java runtime
#109 [07:41] * KaydenR10 [webchat@HSI-KBW-37-209-69-104.hsi15.kabel-badenwuerttemberg.de] has joined #minecrafthelp
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#115 [08:12] * Firmiish [webchat@pool-108-7-216-4.bstnma.fios.verizon.net] has joined #minecrafthelp
#116 [08:13] <Firmiish> Hello people who maybe can help me. The problem I am having today is when I join a server my minecraft freezes everytime
#117 [08:13] <Firmiish> Hello people who maybe can help me. The problem I am having today is when I join a server my minecraft freezes everytime
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#123 [09:14] * Nickname [webchat@220-129-158-191.dynamic-ip.hinet.net] has joined #minecrafthelp
#124 [09:15] <Nickname> Hey, I've tried log into Minecraft many times and wait 24 hours, but still can not log in, so I wait another 24 hours, change my password and wait 24 hours again, but I still cannot log in.
#125 [09:29] * Charlotte [webchat@host-92-24-57-113.ppp.as43234.net] has joined #minecrafthelp
#126 [09:30] <Charlotte> Hello, I need help because I brought the minecraft on my laptop ad it turns on normal but as soon as I join the game it keep saying "game crashed" or something like that
#127 [09:33] * uyiyu [webchat@87-243-100-173.ip.btc-net.bg] has joined #minecrafthelp
#128 [09:34] * uyiyu [webchat@87-243-100-173.ip.btc-net.bg] has joined #minecrafthelp
#129 [09:34] <Charlotte> helpppp
#130 [09:36] <Charlotte> Hello, I need help because I brought the minecraft on my laptop ad it turns on normal but as soon as I join the game it keep saying "game crashed" or something like that
#131 [09:37] * uyiyu [webchat@87-243-100-173.ip.btc-net.bg] has quit. (Client Quit)
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#133 [09:39] * uyiyu [webchat@87-243-100-173.ip.btc-net.bg] has quit. (Client Quit)
#134 [09:39] <Charlotte> can i please have help with minecraft
#135 [09:40] <Charlotte> i go onto it normally and then try join a game but crashes on me how can i get onto it without it crashing
#136 [09:41] <Charlotte> hello?
#137 [09:41] <Charlotte> Answer me pls
#138 [09:42] * doggygirl [webchat@pool-173-54-138-135.nwrknj.fios.verizon.net] has joined #minecrafthelp
#139 [09:42] <doggygirl> Ok, so I want to download the latest version of Minecraft, but it won't let me
#140 [09:43] <Charlotte> no its my turn
#141 [09:43] <Charlotte> they wont answer me
#142 [09:43] * doggygirl [webchat@pool-173-54-138-135.nwrknj.fios.verizon.net] has quit. (Client Quit)
#143 [09:47] * Beast [webchat@host-89-243-58-64.as13285.net] has joined #minecrafthelp
#144 [09:48] <Beast> cant login to acc and when i try and reset my pass it never sends me an email
#145 [09:48] <Charlotte> no its my turn
#146 [09:48] <Beast> no mine
#147 [09:49] <Charlotte> IV BEEN ON HERE FOR 10 MINS
#148 [09:49] <Charlotte> AND THEY HAVNT ANSWERED
#149 [09:49] <Charlotte> ME
#150 [09:49] <Charlotte> all i want to do is make minecraft stop crashing on me
#151 [09:50] <Charlotte> whever i want to join a server
#152 [09:50] <Charlotte> *whenever*
#153 [09:52] <Charlotte> thx
#154 [10:00] * mongomann18 [webchat@109.203.1.24] has joined #minecrafthelp
#155 [10:01] <mongomann18> i just purchaced minecraft and when i press "Play" it comes up "Errpr, the verson manifest was corrupt". what do i do now?
#156 [10:03] * nikedaboss [webchat@CPEa84e3ff1b483-CMa84e3ff1b480.cpe.net.fido.ca] has joined #minecrafthelp
#157 [10:05] * Snowman [~Snowman@85.146.18.119] has joined #minecrafthelp
#158 [10:09] <Charlotte> thta was what happened to me
#159 [10:15] <Charlotte> !
#160 [10:15] <Charlotte> This is terrible im giving you a bad yelp review -_-!!!!!!!!!!!!!
#161 [10:17] <Charlotte> -_-
#162 [10:18] <Charlotte> BAI BATCHES
#163 [10:18] <Charlotte> im joking
#164 [10:18] <Charlotte> that wsant nice
#165 [10:18] * Charlotte [webchat@host-92-24-57-113.ppp.as43234.net] has quit. (Quit: Web client closed)
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#180 [11:07] * Roleplaying [webchat@75-6-213-247.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#181 [11:07] <Roleplaying> I need help
#182 [11:08] <Roleplaying> it wont let me log in and when i click send email to reset password it does not send
#183 [11:09] * nikedaboss [webchat@CPEa84e3ff1b483-CMa84e3ff1b480.cpe.net.fido.ca] has quit. (Ping timeout: 180 seconds)
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#185 [11:23] * Proximyst [~Proximyst@98.79-160-23.customer.lyse.net] has left #minecrafthelp
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#191 [11:34] <venus> my game closes itself after opening a world or when i get in to a server
#192 [11:34] <venus> i tried it multiple times
#193 [11:34] <venus> anyone?
#194 [11:46] * hristo99 [webchat@178-169-198-120.hrm.ddns.bulsat.com] has joined #minecrafthelp
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#196 [11:48] * sammy_ [webchat@119.95.90.54] has joined #minecrafthelp
#197 [11:48] <sammy_> anyone not bot here to help?
#198 [11:48] <sammy_> or is there anyone online here
#199 [11:49] <sammy_> i need help
#200 [11:50] <Roleplaying> I ALSO NEED HELP
#201 [11:51] * SEQC0 [webchat@178-223-116-58.dynamic.isp.telekom.rs] has joined #minecrafthelp
#202 [11:52] <sammy_> ,.............
#203 [11:52] <sammy_> Anyone here
#204 [11:52] * joye14876 [webchat@174-16-217-106.hlrn.qwest.net] has joined #minecrafthelp
#205 [11:52] <sammy_> I pruchased the account but i dont owned it i got charged
#206 [11:52] <sammy_> i have receipt on my mail omg someone knows what to do here?
#207 [11:53] * SEQC0 [webchat@178-223-116-58.dynamic.isp.telekom.rs] has quit. (Client Quit)
#208 [11:53] <joye14876> when i try to upbate to 1.12.2 it says ar_sa.lang
#209 [11:53] * mongomann18 [webchat@109.203.1.24] has quit. (Ping timeout: 180 seconds)
#210 [11:53] <sammy_> .............
#211 [11:53] <joye14876> unable to download ar_sa.lang
#212 [11:53] <sammy_> so i just throwed 25$ for nothing?
#213 [11:54] <joye14876> when i try to update to the latest it says Unable to save download. ar_sa.lang
#214 [11:54] <sammy_> so no help here
#215 [11:55] <sammy_> wont even respond to my email
#216 [11:56] * joye14876 [webchat@174-16-217-106.hlrn.qwest.net] has quit. (Client Quit)
#217 [11:59] * orrstar [webchat@cpc86571-seve25-2-0-cust33.13-3.cable.virginm.net] has joined #minecrafthelp
#218 [12:00] <orrstar> hello
#219 [12:00] <orrstar> ??
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#226 [12:11] <JeremyyCZ> hi , old graphic driver, help me. its a geforce gts 250. Its already upgraded and I couldnt do it more times but minecraft still give error.
#227 [12:31] * Joker [webchat@n148-022.bly-g.resnet.strath.ac.uk] has joined #minecrafthelp
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#229 [12:34] <jacobf> hello, this is kind of a dumb question but i had a mc account a very long time ago but i dont rember the password and the email doesnt actually exist anymore.
#230 [12:34] <jacobf> so is there anything i can do or do i just need to buy it again
#231 [12:34] * Joker [webchat@n148-022.bly-g.resnet.strath.ac.uk] has quit. (Ping timeout: 180 seconds)
#232 [12:43] * cYbRbEaR [webchat@cpe-24-24-173-188.socal.res.rr.com] has joined #minecrafthelp
#233 [12:43] <cYbRbEaR> Hi
#234 [12:44] * HelpAMom [webchat@pool-100-1-236-68.nwrknj.fios.verizon.net] has joined #minecrafthelp
#235 [12:44] <cYbRbEaR> Everytime i try to play minecraft on any version, it crashes and says grass2.ogg
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#242 [13:07] <gigi> Hello I am having trouble with the loading screen it never opens
#243 [13:07] <gigi> the game
#244 [13:07] <SevenDuckz> Hello
#245 [13:08] <SevenDuckz> i have the following problem
#246 [13:08] <SevenDuckz> Can not save the download. realms-1.10.19.jar
#247 [13:09] * will [webchat@cpc126976-macc4-2-0-cust45.1-3.cable.virginm.net] has joined #minecrafthelp
#248 [13:09] <SevenDuckz> what can i do_
#249 [13:09] <SevenDuckz> ?*
#250 [13:09] * JaeBoi [webchat@CPE9050ca254943-CM9050ca254940.cpe.net.cable.rogers.com] has joined #minecrafthelp
#251 [13:09] * will is now known as Guest82985
#252 [13:10] <JaeBoi> hello
#253 [13:10] <Guest82985> i can't get into my email to change password but can't rm
#254 [13:10] <JaeBoi> i can download my minecraft but can't run the game
#255 [13:11] <JaeBoi> It's says i need to download the latest update but keeps saying unable to save download
#256 [13:11] <SevenDuckz> I have exactly the same problem
#257 [13:11] * gigi [webchat@c-73-140-193-201.hsd1.wa.comcast.net] has quit. (Quit: Web client closed)
#258 [13:12] <SevenDuckz> Thats a problem from 1.12 you need to start 1.10 and play with thqt version
#259 [13:12] <SevenDuckz> its the only way out
#260 [13:12] <JaeBoi> ok il try that
#261 [13:12] <SevenDuckz> And can u play?
#262 [13:13] <JaeBoi> it won't let me switch versions
#263 [13:13] <SevenDuckz> Hm...
#264 [13:13] <SevenDuckz> Make a new one
#265 [13:13] <SevenDuckz> A 1.10 one
#266 [13:14] <JaeBoi> i can't
#267 [13:14] <SevenDuckz> Than i cant help im afraid
#268 [13:14] <Guest82985> hello
#269 [13:14] <SevenDuckz> Contact mojang
#270 [13:15] * Guest82985 [webchat@cpc126976-macc4-2-0-cust45.1-3.cable.virginm.net] has quit. (Quit: Web client closed)
#271 [13:15] <SevenDuckz> Got to go Good luck!
#272 [13:15] <SevenDuckz> Got to go Good luck!
#273 [13:15] * SevenDuckz [webchat@50723254.cm-15.dynamic.ziggo.nl] has left #minecrafthelp
#274 [13:16] <JaeBoi> k everyone who has this problem go to minecraft right click on it then go to "restore previous versions" then at the top of the tab go to compatitibilty and find what your software plat form eg. windows 8
#275 [13:22] * clarjon1 [~clarjon1@23-248-49-211.tpia.execulink.com] has joined #minecrafthelp
#276 [13:35] * haiho [webchat@ti0071a400-2856.bb.online.no] has joined #minecrafthelp
#277 [13:40] <haiho> I forgot my password and don't know how to recover it. Got MC around 2010 but changed my account to the new mojang account thing in 2015 or 2016 or smt, but kept on using my username to login and always had remember password stuff on, but now it has forgotten my account. When I use the email I think I changed to and reset password and login it says that I don't have MC and I can only play demo. Does anyone know how I can recover the accou
#278 [13:41] <GreyVulpine> haiho - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#279 [13:41] <haiho> Okay thx
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#281 [13:44] <simba> Hi, fresh install in Win10 and it says it can't find the java runtime, but the javaw.exe exists in the directory that it's looking
#282 [13:45] <simba> pointing to my system's java seems to have fixed it
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#293 [14:12] <pantheragaming> if 1 join mc version 1.12 it crasht en said java problem
#294 [14:13] <pantheragaming> what can i do
#295 [14:13] <pantheragaming> to fix it
#296 [14:14] * JaeBoi [webchat@CPE9050ca254943-CM9050ca254940.cpe.net.cable.rogers.com] has quit. (Ping timeout: 180 seconds)
#297 [14:16] <pantheragaming> ?
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#303 [14:32] <Rowin> I keep getting the fatal error crash, I've tried like everything to fix it: reinstalling Minecraft, updading my graphics card driver, resetting all my options and more.
#304 [14:32] <Rowin> It happens randomly in game.
#305 [14:33] <Rowin> "A fatal error has been detected by the Java Runtime Environment"
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#311 [14:55] <Tenrain> hey, im having problems logging into servers, I keep getting the error "failed to login, the authentication servers are currently down for maintenence, its been a few days and i cant login to any servers
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#316 [15:04] <ShadowKill187> how i can have a cape in minecraft?
#317 [15:05] <ShadowKill187> wie bekomme ich ein cape (=umhang) in minecraft
#318 [15:06] <ShadowKill187> can 1 help me?
#319 [15:06] <ShadowKill187> okay by
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#321 [15:21] * ologicrae [webchat@97e6b88e.skybroadband.com] has joined #minecrafthelp
#322 [15:23] <ologicrae> okay so i just re-downloaded mc and i logged into my account on the launcher, clicked play but it now says 'error, unable to locate java runtime'
#323 [15:23] <ologicrae> i have a copy of what it says
#324 [15:23] <ologicrae> Unable to locate the Java runtime. Error details: The system cannot find the path specified Filename on disk: javaw.exe Path: C:/Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: false
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#326 [15:28] * archims [webchat@sso69-1-88-163-193-55.fbx.proxad.net] has joined #minecrafthelp
#327 [15:28] <archims> hi
#328 [15:29] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has quit. (Ping timeout: 186 seconds)
#329 [15:29] <archims> i need some help to play with my friend on a local network. i m currently on ipad thx for ur help
#330 [15:36] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has joined #minecrafthelp
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#333 [15:41] * Loime [webchat@c-73-244-108-12.hsd1.fl.comcast.net] has joined #minecrafthelp
#334 [15:43] <Loime> When i try to open the minecraft launcher, it says that the apllication was unable to start correctly (0xc0000005). Click OK to close the application. Here is my dxdiago system information https://paste.ubuntu.com/p/n5Ms2bjRHC/
#335 [15:43] <mattym> ??> Loime launcher/log-txt
#336 [15:43] <Absol> Loime: We need to see your full launcher log, which is created in the game directory.
#337 [15:43] <Absol> Loime: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#338 [15:44] * CzekoladowY [webchat@user-94-254-141-141.play-internet.pl] has quit. (Client Quit)
#339 [15:44] <Loime> It doesnt let me open the launcher though. Thats my problem
#340 [15:44] * Chromaryu [Hakurei@ns3523249.ip-37-187-94.eu] has quit. (Ping timeout: 186 seconds)
#341 [15:45] <mattym> Loime, Check if the log is there
#342 [15:45] <Loime> nativelog.txt???
#343 [15:45] <mattym> Loime, Check for the launcher_log in the .minecraft folder
#344 [15:45] <Loime> OH
#345 [15:46] <Loime> Ok. I opened it
#346 [15:46] <Loime> Now what?
#347 [15:46] <mattym> Loime, Do the rest of the instructions
#348 [15:46] <Loime> Can you repeat the instructions for me please>
#349 [15:47] <mattym> Loime, It should still be on your chat
#350 [15:48] <Loime> https://paste.ubuntu.com/p/ksBy9CFYx5/
#351 [15:49] <mattym> Loime, Try the following
#352 [15:49] <Loime> Ok.
#353 [15:49] <mattym> Loime, Download and Install the Catalyst Software Suite from this page https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#354 [15:49] <Loime> Are you sure its safe?
#355 [15:49] <mattym> Loime, Yes
#356 [15:49] * Chromaryu [Hakurei@ns3523249.ip-37-187-94.eu] has joined #minecrafthelp
#357 [15:50] <Loime> What do i do when it installs?
#358 [15:50] <mattym> Loime, Run the file, follow the instructions it gives you.
#359 [15:50] <Loime> Ok give me a minute
#360 [15:50] <Loime> My moms on the internet so its taking a bit lol
#361 [15:51] <Loime> How long have you been doing this?
#362 [15:51] <Loime> Helping people out?
#363 [15:52] <Loime> Does me having a WIndows7 Home laptop affect it?
#364 [15:53] <mattym> Loime, Shouldn't thats the version the file linked is for
#365 [15:55] <Loime> I'll let you know when it downloads.
#366 [15:56] <Loime> WHAT JUST HAPPENED TO MY SCREEN
#367 [15:56] <mattym> Loime, It may go black or resize during the install
#368 [15:56] <Loime> OOOh ok thanks
#369 [15:57] <Loime> About half way there.
#370 [15:58] <Loime> It said when i installed the installer for AMD-Catalyst that it could hurt my device. Is that possible?
#371 [15:58] * charlie [webchat@79-69-240-54.dynamic.dsl.as9105.com] has joined #minecrafthelp
#372 [15:58] <charlie> i have a problem
#373 [15:58] <charlie> Unable to save download
#374 [15:59] <Loime> Hai charlie :D
#375 [15:59] <charlie> hello
#376 [15:59] <mattym> Loime, No, its literally made for your hardware.
#377 [15:59] <Loime> Ok
#378 [15:59] <mattym> charlie, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#379 [16:00] <charlie> i dont have bytefence installed but i still cannot download minecraft
#380 [16:00] <Loime> Its taking a while to download :/
#381 [16:00] <charlie> i have checekd all the programes and i have none installed
#382 [16:00] <Loime> charlie do you play hypixel?
#383 [16:00] <charlie> no
#384 [16:00] <Loime> What server?
#385 [16:01] <charlie> me?
#386 [16:01] <Loime> What server do you like to play on?
#387 [16:01] <Loime> Yeah
#388 [16:01] <charlie> any server or solo
#389 [16:01] <charlie> but i cannot downlaod
#390 [16:01] <Loime> Oh
#391 [16:01] <charlie> its frustrating
#392 [16:02] <Loime> I can download but it says it cant open
#393 [16:02] <Loime> im also salty xD
#394 [16:02] <charlie> haha
#395 [16:02] <charlie> :(
#396 [16:02] <Loime> It was working fine this morning
#397 [16:02] <Loime> But i restrted my pc
#398 [16:02] <Loime> and it doesnt work
#399 [16:02] <Loime> i reinstalled
#400 [16:02] <Loime> and it still doesnt work
#401 [16:02] <Loime> ://///////
#402 [16:02] <charlie> i might try and re instal
#403 [16:02] <Loime> Yeah
#404 [16:03] <Loime> When something like that happens to me
#405 [16:03] <Loime> I always reinstalll
#406 [16:03] <Loime> and then if it doesnt worj
#407 [16:03] <Loime> work*
#408 [16:03] <Loime> search it up
#409 [16:03] <Loime> Ok mattytm it installed
#410 [16:03] <mattym> ??> charlie tools/hjt
#411 [16:03] <Absol> charlie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#412 [16:03] <Absol> charlie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#413 [16:04] <mattym> Loime, Did it say it was complete or finished?
#414 [16:04] <Loime> YEah
#415 [16:04] <mattym> Loime, Restart the PC then try loading the game again.
#416 [16:04] <Loime> I pressed finish
#417 [16:04] <Loime> Ok
#418 [16:04] <Loime> Thanks for your help
#419 [16:04] <Loime> Charlie what is your IGN?
#420 [16:04] <Loime> Nevermine
#421 [16:04] <Loime> I'll restart
#422 [16:05] <Loime> Thanks!
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#424 [16:06] <charlie> sorry was tyryingf to reintasl
#425 [16:06] <charlie> instal#
#426 [16:07] <mattym> charlie, Read the instructions Absol wrote to you.
#427 [16:07] <charlie> ok
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#435 [16:34] <Loime> Hey. I need help
#436 [16:35] <Loime> My launcher doesnt open.
#437 [16:35] <Loime> ------------------ System Information ------------------ Time of this report: 2/17/2018, 17:12:17 Machine name: REMY-HP Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.180112-0600) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion g7 Notebook PC BIOS: Default System BIOS
#438 [16:35] <Loime> OOPS
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#442 [16:41] * Absol kicked mib_c32ft8 from #minecrafthelp (Reason: ib_c32ft8 :Please use our official client: http://minecraftirc.net/minecrafthelp/landing/ (#1000))
#443 [16:41] <pieguy> i bought the java minecraft game, but every time i click download it sends me to repair wizard, i fix the problem, but it still says its not downloaded
#444 [16:41] <pieguy> what should i do
#445 [16:51] * David [webchat@136.56.2.123] has joined #minecrafthelp
#446 [16:51] <David> i'm trying to recover an account with an old gmail address that is no longer active
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#448 [16:58] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has quit. (Quit: Linux and Windows server are updating. Reconnecting in a few. それでは、また。)
#449 [17:06] * WanderingAlpha [webchat@cpe-45-50-158-107.socal.res.rr.com] has joined #minecrafthelp
#450 [17:07] <WanderingAlpha> Hello. I'm trying to run Minecraft on ubuntu (on my chromebook through crouton) and I got this message. Any help or suggestions are greatly appreciated.
#451 [17:08] * jjs999jjs [~jjs999jjs@2a02:c7d:662b:300:fd5c:dce4:7b29:4973] has joined #minecrafthelp
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#453 [17:08] <WanderingAlpha> Time: 2/16/18 4:59 PM Description: Initializing game java.lang.ExceptionInInitializerError at bib.av(SourceFile:661) at bib.aq(SourceFile:456) at bib.a(SourceFile:404) at net.minecraft.client.main.Main.main(SourceFile:123) Caused by: java.lang.ArrayIndexOutOfBoundsException: 0 at org.lwjgl.opengl.XRandR.findPrimary(XRandR.java:326) at org.lwjgl.opengl.XRandR.ScreentoDisplayMode(XRandR.java:315) at org.lwjgl.opengl.LinuxDis
#454 [17:09] <WanderingAlpha> .java:746) at org.lwjgl.opengl.LinuxDisplay$3.run(LinuxDisplay.java:743) at java.security.AccessController.doPrivileged(Native Method) at org.lwjgl.opengl.LinuxDisplay.init(LinuxDisplay.java:743) at org.lwjgl.opengl.Display.(Display.java:138) … 4 more A detailed walkthrough of the error, its code path and all known details is as follows: ————————————————————————————
#455 [17:10] <WanderingAlpha> at bib.av(SourceFile:661) at bib.aq(SourceFile:456) — Initialization — Details: Stacktrace: at bib.a(SourceFile:404) at net.minecraft.client.main.Main.main(SourceFile:123) — System Details — Details: Minecraft Version: 1.12.2 Operating System: Linux (amd64) version 3.18.0-16288-g64d05cf80004 Java Version: 1.8.0_141, Oracle Corporation Java VM Version: OpenJDK 64-Bit Server VM (mixed mode), Oracle Corporation Memor
#456 [17:11] <WanderingAlpha> I'm sorry. I'll give you a link to a txt file.
#457 [17:13] <WanderingAlpha> https://www.evernote.com/shard/s327/sh/b7673d04-9fbb-4958-a4e9-134275e4e407/e3bdbe8c935428c0844a90cae19c1ce7
#458 [17:16] <WanderingAlpha> Hello. I'm trying to run Minecraft on ubuntu (on my chromebook through crouton) and I got this message. Any help or suggestions are greatly appreciated.
#459 [17:17] * Deivid963 [webchat@170.78.21.129] has joined #minecrafthelp
#460 [17:22] <Deivid963> ENTÃO ESTOU COM PROBLEMAS NA CONTA OU SERÁ ERRO TECNICO ?? EU ESTOU TENTANDO ENTRAR NA MOJANG E SE LOGAR PARA MUDAR O NICKNAME DO MINECRAFT MAIS NAO TODA VEZ QUE TENTO APARECE : Erro! E-mail ou senha desconhecido. AI EU TENTEI MIGRAR MINHA CONTA PARA VER SE ERA ESSE O PROBLEMA AI APARECEU A SEGUINTE MENSAGEM ESSA CONTA JA ESTÁ MIGRADA OU E LOGADA NA MOJANG ENTRE E SE LOGE EU FUI TENTAR OUTRA VEZ NÃO FUNCIONOU DE NOVO OUTRA VEZ :Erro! E-mail ou s
#461 [17:24] <Deivid963> ME AJUDEM, ESTOU QUERENDO MUDAR MEU NICK E NÃO CONSIGO LOGAR DE JEITO NENHUM SEMPRE APARECE: Erro! E-mail ou senha desconhecido. ESPEREI 24 HORAS DO JEITO QUE ESTAVA DIZENDO NO AJUDA FUI TENTAR DE NOVO E NADA OUTRA VEZ SEMPRE: Erro! E-mail ou senha desconhecido. ISSO E MUITO CHATO
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#466 [17:33] <guywhoneedshelp> I don't believe I am having that issue, it is with the most recent snapshot of the game.
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#469 [17:34] <funkygrl> My kids are trying to play minecraft together but keep getting error message io.netty.channel.abstractchannel$annotatedconnectexception lan
#470 [17:34] <guywhoneedshelp> The game, which I have been able to play seemlessly in the past, will not open the snapshot without crashing
#471 [17:34] <sammy> need help
#472 [17:34] <sammy> anybody here? i got charged twice
#473 [17:34] <funkygrl> does anyone have a suggestion?
#474 [17:34] <sammy> 50$ for nothing....... what to do?
#475 [17:36] * t6359272 [webchat@37.228.231.250] has quit. (Ping timeout: 180 seconds)
#476 [17:37] <sammy> zzzzzzzzzzzzzzz
#477 [17:37] <funkygrl> any suggestions
#478 [17:39] * guywhoneedshelp [webchat@c-76-23-64-30.hsd1.tn.comcast.net] has quit. (Ping timeout: 180 seconds)
#479 [17:54] * LagBug [webchat@ip-13-32-52-196.it.amsterdamresidential.com] has joined #minecrafthelp
#480 [17:54] <LagBug> Could someone please help me?
#481 [17:54] * Naamah [webchat@pool-173-48-28-200.bstnma.fios.verizon.net] has joined #minecrafthelp
#482 [17:55] <Naamah> I cannot get the 18w07c snapshot server to run. It creates the Logs folder and then hangs in the background. I have restarted my computer and reinstalled Java.
#483 [17:55] <LagBug> Whenever I try to log-in in Minecraft, it says: Could not connect to server
#484 [17:56] <LagBug> Help me please! :P
#485 [18:00] <LagBug> Rip da help :(
#486 [18:08] * chainmail365 [webchat@207.228.78.169] has joined #minecrafthelp
#487 [18:09] * LagBug [webchat@ip-13-32-52-196.it.amsterdamresidential.com] has quit. (Ping timeout: 180 seconds)
#488 [18:12] <chainmail365> ok i did somthing not good in my mc files and i have no idea what i did but now it says i have to redownload 1.12.2 and anyother version and when i start it it stops and say unable to download
#489 [18:12] <chainmail365> any idea how to fix it/
#490 [18:16] * Delaxarnyazer [~Delaxarny@ip56572345.direct-adsl.nl] has joined #minecrafthelp
#491 [18:22] * Chimi [webchat@h102.171.138.40.static.ip.windstream.net] has joined #minecrafthelp
#492 [18:23] <Chimi> Minecraft crashes while loading the game. what do I do
#493 [18:38] * TheTrustMelon [webchat@69.88.191.16] has joined #minecrafthelp
#494 [18:40] <TheTrustMelon> I'm having issues connecting to any multiplayer servers online and get the error message java.lang.NullPointerException: group
#495 [18:41] * stollaz [webchat@cpc85484-aztw29-2-0-cust183.18-1.cable.virginm.net] has joined #minecrafthelp
#496 [18:42] <stollaz> hi, im on the latest snapshot (18w07c) tryng to join a server on the same version, but i keep crashing every time i join. my gf also crashed first try, but now can get in immediately after, yet i cant after 5 tries
#497 [18:42] <stollaz> this is my error message: Unreported exception thrown! java.lang.NullPointerException at vn$a.a(SourceFile:77) at vn$a.a(SourceFile:63) at axq.a(SourceFile:210) at bfs.a(SourceFile:263) at abd.a(SourceFile:1105) at ckd.b(SourceFile:1183) at ckd.a(SourceFile:1083) at ckd.a(SourceFile:944) at bxe.b(SourceFile:820) at bxe.a(SourceFile:381) at net.minecraft.client.main.Main.main(SourceFile:141)
#498 [18:42] <TheTrustMelon> Error code in log: Couldn't connect to server java.lang.NullPointerException: group at io.netty.bootstrap.AbstractBootstrap.group(AbstractBootstrap.java:84) at gw.a(SourceFile:276) at bkr$1.run(SourceFile:58)
#499 [18:43] <TheTrustMelon> Oh wow, small world
#500 [18:43] <stollaz> haha, similar messages it seems
#501 [18:43] <TheTrustMelon> java.lang.NullPointerException: group is great
#502 [18:43] <stollaz> my fav
#503 [18:44] <TheTrustMelon> Reinstalling Minecraft, deleting Java and redownloading, logging in/out, disabling antivirus/firewall, and restarting system does nothing
#504 [18:47] <stollaz> fresh installing to try and fix woop
#505 [18:47] <TheTrustMelon> Didn't work for me
#506 [18:47] <TheTrustMelon> Good luck
#507 [18:47] <stollaz> thanks, lets hope
#508 [18:49] <stollaz> nope didnt work :(
#509 [18:59] * hi [webchat@c-73-251-210-169.hsd1.va.comcast.net] has joined #minecrafthelp
#510 [19:02] <hi> my world got deleted in minecraft for no reason no update or anything
#511 [19:02] * chainmail365 [webchat@207.228.78.169] has quit. (Ping timeout: 180 seconds)
#512 [19:02] <hi> is there a way i can get it back
#513 [19:03] <hi> i spent so long on it
#514 [19:03] <hi> it is xbox360 edition
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#518 [19:07] * wormee [webchat@c-71-63-191-207.hsd1.or.comcast.net] has joined #minecrafthelp
#519 [19:08] <hi> my world got delete for no reason
#520 [19:08] <hi> no update
#521 [19:08] <hi> or anything
#522 [19:08] <hi> do you know how to get it back
#523 [19:08] <hi> i spent so lng on it
#524 [19:09] <hi> it is xbox360
#525 [19:09] * Naamah [webchat@pool-173-48-28-200.bstnma.fios.verizon.net] has quit. (Ping timeout: 180 seconds)
#526 [19:11] <wormee> My game crashes after the Mojang screen due to an unexpected error. My crash log is https://paste.ubuntu.com/p/PNvy4V6y3b/
#527 [19:12] * stollaz [webchat@cpc85484-aztw29-2-0-cust183.18-1.cable.virginm.net] has quit. (Ping timeout: 180 seconds)
#528 [19:13] <hi> do you know how to help me
#529 [19:14] <wormee> are you talking to me?
#530 [19:16] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#531 [19:17] <hi> yes
#532 [19:20] <wormee> I don't, I haven't played in months
#533 [19:20] <hi> ok
#534 [19:21] <hi> do you know anyone who might
#535 [19:21] <hi> know
#536 [19:21] <hi> about how to get deleted worldes back
#537 [19:21] <hi> on xbox360
#538 [19:29] * hi [webchat@c-73-251-210-169.hsd1.va.comcast.net] has quit. (Ping timeout: 180 seconds)
#539 [19:30] * Snowman [~Snowman@85.146.18.119] has quit. (Quit: Leaving)
#540 [19:33] * rcmaehl [~null@2607:fcc8:bf1b:7700:38ea:68fd:3698:73e4] has joined #minecrafthelp
#541 [19:36] * Rob [webchat@187.213.77.252] has joined #minecrafthelp
#542 [19:36] * sophie520 [webchat@124.218.6.70] has joined #minecrafthelp
#543 [19:36] * Rob is now known as Guest83623
#544 [19:36] <Guest83623> hi?
#545 [19:36] <Guest83623> hi :v?
#546 [19:38] <Guest83623> I speak Spanish, so I will be communicating with an online translator, my question is
#547 [19:39] <Guest83623> when I try to install mc this message appears when I try to save it in the required folder "installation directory must be on a local hard drive"
#548 [19:39] * sophie520 [webchat@124.218.6.70] has quit. (Ping timeout: 180 seconds)
#549 [19:40] <Guest83623> hi?
#550 [19:41] * Rob [webchat@187.213.77.252] has joined #minecrafthelp
#551 [19:41] * Rob is now known as Guest15501
#552 [19:42] <Guest15501> when I try to install mc this message appears when I try to save it in the required folder "installation directory must be on a local hard drive"
#553 [19:43] <Guest15501> hi?
#554 [19:44] * Guest83623 [webchat@187.213.77.252] has quit. (Ping timeout: 180 seconds)
#555 [19:50] <Guest15501> when I try to install mc this message appears when I try to save it in the required folder "installation directory must be on a local hard drive"
#556 [19:52] * raptor [webchat@49.174.5.80] has joined #minecrafthelp
#557 [19:53] <Guest15501> when I try to install mc this message appears when I try to save it in the required folder "installation directory must be on a local hard drive"
#558 [19:53] <raptor> while downloading minecraft 1.12.2, it says "Failed to download file. cs_cz.lang"
#559 [19:54] <Guest15501> no, when I install the mc says that
#560 [19:55] <Guest15501> "installation directory must be on a local hard drive"
#561 [19:56] <Guest15501> https://gyazo.com/84d3b4bf227e0813785692fb9fd00664 screen
#562 [19:57] <Andrio> Guest15501, did you get it from https://minecraft.net/download ?
#563 [19:57] <Andrio> raptor, click 'Show details' and show me what that gives you
#564 [19:58] * raptor [webchat@49.174.5.80] has quit. (Ping timeout: 180 seconds)
#565 [19:59] <Guest15501> yes Andrio
#566 [20:00] * coakin [webchat@190.236.75.198] has joined #minecrafthelp
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#568 [20:01] * adc [webchat@49.174.5.80] has joined #minecrafthelp
#569 [20:02] <Guest15501> someone help?
#570 [20:06] * Guest15501 [webchat@187.213.77.252] has quit. (Quit: Web client closed)
#571 [20:06] <Andrio> I guess not
#572 [20:07] * Nickname [webchat@36-227-137-214.dynamic-ip.hinet.net] has joined #minecrafthelp
#573 [20:07] <Nickname> Hi, I've tried log into Minecraft many times and wait 24 hours, but still can not log in, so I wait another 24 hours, change my password and wait 24 hours again, but I still can not log in!
#574 [20:07] <Nickname> I already send a Email, but it say "I've checked the account again, and everything's in order with it on our end. I have tested the account, and I am able to login on first attempt."
#575 [20:08] <Andrio> Nickname, can you log in at https://account.mojang.com/ ?
#576 [20:08] <Nickname> yes
#577 [20:12] * AngelaHope1919 [webchat@h173.14.117.75.dynamic.ip.windstream.net] has joined #minecrafthelp
#578 [20:12] <AngelaHope1919> Hello
#579 [20:13] * AngelaHope1919 [webchat@h173.14.117.75.dynamic.ip.windstream.net] has quit. (Client Quit)
#580 [20:15] * CauCuc [webchat@cpe-104-229-210-173.twcny.res.rr.com] has joined #minecrafthelp
#581 [20:15] <CauCuc> Hello, I'm having a lot of difficulty with logining into my Minecraft account
#582 [20:16] <CauCuc> My old minecraft account username: CauCuc
#583 [20:16] <CauCuc> The email i used for this account was caucucson@yahoo.com, however, since I never activated the email, the email was erased
#584 [20:17] <CauCuc> I made the email a long time ago when the game first came oue
#585 [20:17] <CauCuc> out"
#586 [20:21] <Andrio> ??> Nickname tools/HJT
#587 [20:21] <Absol> Nickname: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#588 [20:21] <Absol> Nickname: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#589 [20:27] * Chromaryu [Hakurei@ns3523249.ip-37-187-94.eu] has quit. (Ping timeout: 182 seconds)
#590 [20:31] * WiseAlexander6 [webchat@162-195-69-181.lightspeed.renonv.sbcglobal.net] has joined #minecrafthelp
#591 [20:32] <WiseAlexander6> Hello? having account problems?
#592 [20:32] * xXGamerGirl04Xx [webchat@cpe-71-72-151-11.cinci.res.rr.com] has joined #minecrafthelp
#593 [20:32] <WiseAlexander6> i have an account problem need help
#594 [20:33] <xXGamerGirl04Xx> i just bought minecraft today and made an account but its not letting me log into the luancher
#595 [20:33] <xXGamerGirl04Xx> i tried both my email and gamertag
#596 [20:33] <mattym> xXGamerGirl04Xx, Where did you buy it?
#597 [20:35] <WiseAlexander6> ive had the same assword all my life and today when i tried to login it keeps saying failed username/password
#598 [20:35] <WiseAlexander6> i try to "forget password" and it didnt send the email
#599 [20:35] <mattym> WiseAlexander6, Have you tried to reset it?
#600 [20:36] <mattym> ??> WiseAlexander6 account/send-email
#601 [20:36] <Absol> WiseAlexander6: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#602 [20:36] <Absol> WiseAlexander6: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#603 [20:43] * tumbleweed [~bildramer@p2E514D92.dip0.t-ipconnect.de] has joined #minecrafthelp
#604 [20:44] <wormee> My game crashes after the mojang screen due to an unexpected error. My crash log is https://paste.ubuntu.com/p/PNvy4V6y3b/
#605 [20:44] * raggy [webchat@104-190-254-7.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#606 [20:44] * bildramer [~bildramer@p200300ED83CE1400AC9BCCA14258DFA9.dip0.t-ipconnect.de] has quit. (Ping timeout: 207 seconds)
#607 [20:44] <raggy> minecraft keeps crashing and i dont know what to do?
#608 [20:44] <mattym> ??> wormee win/reinst
#609 [20:44] <Absol> wormee: You may need to reinstall the locally installed files that Minecraft puts into place.
#610 [20:45] <Absol> wormee: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#611 [20:45] * tricakill [webchat@191.13.42.148] has joined #minecrafthelp
#612 [20:46] <tricakill> i cant open my game
#613 [20:46] <mattym> tricakill, What happens when you try?
#614 [20:46] <wormee> thank u absol
#615 [20:48] <raggy> deleting everything in the directory does not work
#616 [20:48] <raggy> i mean i kept the save file
#617 [20:49] <raggy> but it didnt work
#618 [20:49] <tricakill> i can open my launcher
#619 [20:49] <tricakill> but
#620 [20:49] <mattym> raggy, That information was not sent to you
#621 [20:49] <tricakill> when i wait to open the game
#622 [20:49] <raggy> OOP
#623 [20:49] <mattym> ??> raggy launcher/log-txt
#624 [20:49] <Absol> raggy: We need to see your full launcher log, which is created in the game directory.
#625 [20:49] <Absol> raggy: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#626 [20:49] <tricakill> it shows an error
#627 [20:49] <mattym> tricakill, What is the error
#628 [20:50] * wormee [webchat@c-71-63-191-207.hsd1.or.comcast.net] has quit. (Ping timeout: 180 seconds)
#629 [20:50] <tricakill> an unexpected problem has occurred and the game has stopped working. We apologize for the inconvenience.
#630 [20:50] <mattym> ??> tricakill launcher/log-txt
#631 [20:50] <Absol> tricakill: We need to see your full launcher log, which is created in the game directory.
#632 [20:50] <Absol> tricakill: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#633 [20:50] * HersheyGuy [webchat@ool-44c709c3.dyn.optonline.net] has joined #minecrafthelp
#634 [20:51] * Sienna [webchat@101.180.88.23] has joined #minecrafthelp
#635 [20:51] <HersheyGuy> I'm trying to log in to my account but its not working
#636 [20:52] <tricakill> https://paste.ubuntu.com/p/yVYvn9SFtx/
#637 [20:53] <mattym> HersheyGuy, What happens when you try?
#638 [20:53] <mattym> tricakill, Was that copied after the error happened?
#639 [20:53] <tricakill> yes
#640 [20:53] <raggy> https://paste.ubuntu.com/p/N4FS964qSK/
#641 [20:53] <HersheyGuy> It says Error! Unknown E-mail or password
#642 [20:53] <mattym> tricakill, Are you sure, it should be significantly longer.
#643 [20:54] <mattym> HersheyGuy, Have you tried a password reset?
#644 [20:54] <raggy> im not sure if i did it right?
#645 [20:54] <tricakill> i dont know, its just that
#646 [20:54] <mattym> ??> raggy win/dxdiag
#647 [20:54] <tricakill> no one was able to help me... i bought the game today
#648 [20:54] <Absol> raggy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#649 [20:54] * Sienna [webchat@101.180.88.23] has quit. (Ping timeout: 180 seconds)
#650 [20:54] <HersheyGuy> I tried it but the email for the account was deactivated because i never used it
#651 [20:54] <mattym> ??> HersheyGuy account/send-email
#652 [20:54] <Nickname> I've done, link is https://paste.ubuntu.com/p/MbGTwyJ3bF/
#653 [20:54] <Absol> HersheyGuy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#654 [20:54] <Absol> HersheyGuy: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#655 [20:55] <mattym> tricakill, Make sure you run the game till you get the error, then copy the log
#656 [20:55] <tricakill> i got it now
#657 [20:55] <mattym> ??> Nickname info/mcleaks
#658 [20:55] <Absol> Nickname: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#659 [20:55] <Absol> Nickname: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#660 [20:55] <tricakill> https://paste.ubuntu.com/p/qXv4CsYfCC/
#661 [20:55] <tricakill> there
#662 [20:55] <HersheyGuy> I dont think i have that anymore
#663 [20:56] <HersheyGuy> It's been a while
#664 [20:56] <HersheyGuy> About a year ago did Mojang make simple passwords unable to log in?
#665 [20:57] <mattym> HersheyGuy, Read the linked form, it has information on other ways to find it.
#666 [20:57] <tricakill> my log is bigger now :T
#667 [20:57] <HersheyGuy> I used the same password but I think the problem was that my password was simple idk
#668 [20:58] <mattym> HersheyGuy, Thats probably not the issue, but if you cant get emails for the account, you need to contact Mojang to have the issue fixed.
#669 [20:58] <mattym> tricakill, One moment.
#670 [20:59] <HersheyGuy> Alright
#671 [20:59] <tricakill> okay
#672 [20:59] <HersheyGuy> I don't think you they can help me because i bought this from another person
#673 [20:59] <HersheyGuy> but thanks anyways
#674 [21:00] * raggy_ [webchat@104-190-254-7.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#675 [21:00] <mattym> ??> tricakill win/dxdiag
#676 [21:00] <Absol> tricakill: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#677 [21:00] <raggy> so i did what i was told https://paste.ubuntu.com/p/j8BSpj6HGs/
#678 [21:01] * HersheyGuy [webchat@ool-44c709c3.dyn.optonline.net] has quit. (Quit: Web client closed)
#679 [21:01] <mattym> raggy, Ok one moment.
#680 [21:01] * raggy_ [webchat@104-190-254-7.lightspeed.snantx.sbcglobal.net] has quit. (Client Quit)
#681 [21:01] <raggy> okay
#682 [21:01] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has quit. ()
#683 [21:01] * sonu [webchat@43.225.21.54] has joined #minecrafthelp
#684 [21:02] <mattym> raggy, Download and Install the 2nd file listed on the left of this page https://downloadcenter.intel.com/download/27267/Intel-Graphics-Driver-for-Windows-15-40-?product=81498
#685 [21:03] <mattym> raggy, But its important to note, you computer is not at all made for gaming, and you have almost not free drive space.
#686 [21:03] <raggy> i know but i have been able to play minecraft on it before
#687 [21:03] <raggy> theres no other computer i can use either
#688 [21:04] <raggy> storage runs out pretty quickly.
#689 [21:04] <tricakill> https://paste.ubuntu.com/p/DyQ99tKpNr/
#690 [21:04] <tricakill> here
#691 [21:04] <tricakill> the dxdiag
#692 [21:05] <tricakill> my computer was made for gaming ;-;
#693 [21:05] * HersheyGuy [webchat@ool-44c709c3.dyn.optonline.net] has joined #minecrafthelp
#694 [21:05] <Nickname> I think I remove all entries containing mojang in my system's Host file. But I can't check.
#695 [21:05] * HEYHELPPLS [webchat@107-216-136-25.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#696 [21:06] <HersheyGuy> mattym
#697 [21:06] <HEYHELPPLS> hello
#698 [21:06] <mattym> Nickname, Try the game again, if it still doesn't work then you havent.
#699 [21:06] <HersheyGuy> theres one more thing
#700 [21:06] <HEYHELPPLS> SOMEONE HELPPP
#701 [21:06] <HEYHELPPLS> IDK HOW TO CHAN
#702 [21:06] <HEYHELPPLS> IDK HOW TO CHANGE MY MC USERNASME
#703 [21:06] <mattym> tricakill, Yeah everything in the report seems fine. You have an error code I have only seen like once before. So one moment
#704 [21:06] <mattym> HEYHELPPLS, Stop with the caps
#705 [21:06] <HersheyGuy> i try to change the email to a different email but it says couldnt load security questions
#706 [21:07] <mattym> HersheyGuy, You wouldn't be able to change the email unless you could log into the account.
#707 [21:07] <mattym> ??> tricakill tools/hjt
#708 [21:07] <Absol> tricakill: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#709 [21:07] <Absol> tricakill: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#710 [21:07] <HersheyGuy> i see
#711 [21:07] <HersheyGuy> ok thanks
#712 [21:08] * LilNuggs [webchat@71.45.119.120] has joined #minecrafthelp
#713 [21:08] <LilNuggs> I have tried 3 different credit cards and keep getting a cannot process payment error
#714 [21:09] <HEYHELPPLS> ugh
#715 [21:09] <mattym> LilNuggs, Contact your bank or card provider and have then enable International Transactions.
#716 [21:09] * raggy [webchat@104-190-254-7.lightspeed.snantx.sbcglobal.net] has quit. (Ping timeout: 180 seconds)
#717 [21:09] <LilNuggs> I'm in the US
#718 [21:09] <mattym> LilNuggs, And Mojang isn't
#719 [21:09] <LilNuggs> Oh I thought they were Microsoft now?
#720 [21:10] <tricakill> https://paste.ubuntu.com/p/2cWyqf9k4d/
#721 [21:10] <tricakill> here
#722 [21:10] <mattym> LilNuggs, Only owned by MS, Mojang still operates out of Sweden
#723 [21:10] * HersheyGuy [webchat@ool-44c709c3.dyn.optonline.net] has quit. (Client Quit)
#724 [21:10] <LilNuggs> Ooo ok gracias
#725 [21:11] <mattym> tricakill, Uninstall Akamai NetSession, Warsaw, and Hamachi then restart the computer. After that return here.
#726 [21:11] <tricakill> why these programs?
#727 [21:12] * HEYHELPPLS [webchat@107-216-136-25.lightspeed.irvnca.sbcglobal.net] has quit. (Ping timeout: 180 seconds)
#728 [21:12] <mattym> tricakill, Two are browser/network malware and the other causes network problems
#729 [21:12] <tricakill> okey, uninstalling
#730 [21:12] <tricakill> i need to restart the pc?
#731 [21:13] <mattym> tricakill, Yes in order to complete the removals, so uninstall all 3 then restart and return to the chat
#732 [21:13] <tricakill> okey
#733 [21:13] <tricakill> one minute
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#735 [21:16] * tricakill_ [webchat@191.13.42.148] has joined #minecrafthelp
#736 [21:16] <tricakill_> i am back
#737 [21:16] <mattym> ??> tricakill_ win/reinst
#738 [21:16] <Absol> tricakill_: You may need to reinstall the locally installed files that Minecraft puts into place.
#739 [21:16] <Absol> tricakill_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#740 [21:16] * tricakill [webchat@191.13.42.148] has quit. (Ping timeout: 180 seconds)
#741 [21:16] <mattym> tricakill_, Do the instructions Absol wrote, then see if you still get the error
#742 [21:18] <tricakill_> what are the ''saves directory''?
#743 [21:18] <mattym> tricakill_, Do you have a saves folder inside .minecraft?
#744 [21:18] <tricakill_> no
#745 [21:18] <tricakill_> never played
#746 [21:19] <mattym> tricakill_, Then delete everything in .minecraft
#747 [21:19] <tricakill_> deleted
#748 [21:19] <mattym> tricakill_, Try running the game again
#749 [21:20] <tricakill_> thanks
#750 [21:20] <tricakill_> but i think
#751 [21:20] <tricakill_> it will not work
#752 [21:20] <tricakill_> :v
#753 [21:20] <tricakill_> now it says my password is wrong
#754 [21:21] <mattym> tricakill_, You will need to re-enter it
#755 [21:21] <tricakill_> i click play
#756 [21:21] <mattym> tricakill_, On the launcher, click your username, and Log Out, then re-enter the info
#757 [21:22] <tricakill_> its downloading something
#758 [21:22] <tricakill_> i already entered my login and password succefusly
#759 [21:23] <mattym> tricakill_, Ok let it finish reinstalling the game files, then see if you still get the error
#760 [21:23] <tricakill_> if i still get the error
#761 [21:23] <tricakill_> what should i do?
#762 [21:23] <mattym> tricakill_, We ill see.
#763 [21:24] * raggy [webchat@104-190-254-7.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#764 [21:25] <raggy> i forgot the last thing i was told to do as i had to make some room in my storage i restarted my computer
#765 [21:25] <mattym> raggy, Download and Install the 2nd file listed on the left of this page https://downloadcenter.intel.com/download/27267/Intel-Graphics-Driver-for-Windows-15-40-?product=81498
#766 [21:25] <raggy> okay thank you
#767 [21:26] * seabass197810 [webchat@c-71-195-215-70.hsd1.ut.comcast.net] has joined #minecrafthelp
#768 [21:27] <mattym> tricakill_, Is it still downloading the game files?
#769 [21:27] <tricakill_> it downloaded
#770 [21:27] <tricakill_> the same error occur
#771 [21:27] <tricakill_> i cant play
#772 [21:27] <mattym> tricakill_, Can you get a new HJT report
#773 [21:27] <tricakill_> hjt?
#774 [21:28] <tricakill_> can you pass me how to do again?
#775 [21:28] <mattym> ??> tricakill_ tools/hjt
#776 [21:28] <Absol> tricakill_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#777 [21:28] <Absol> tricakill_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#778 [21:28] <tricakill_> https://paste.ubuntu.com/p/qKfvPd7df9/
#779 [21:28] <tricakill_> there
#780 [21:28] <tricakill_> ;c
#781 [21:31] <raggy> im giving up but thank you for your help!
#782 [21:31] <mattym> ??> tricakill_ av/adwcleaner
#783 [21:31] <Absol> tricakill_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#784 [21:31] <Absol> tricakill_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#785 [21:31] <tricakill_> i dont have malwares :T
#786 [21:31] <mattym> tricakill_, After doing those instructions, try running the game again.
#787 [21:31] <tricakill_> why
#788 [21:31] <tricakill_> i will try
#789 [21:31] <tricakill_> then
#790 [21:31] <mattym> tricakill_, Because the log still shows problems
#791 [21:31] * raggy [webchat@104-190-254-7.lightspeed.snantx.sbcglobal.net] has quit. (Quit: Web client closed)
#792 [21:31] <tricakill_> okay
#793 [21:38] * marsamera [webchat@c-73-186-220-202.hsd1.nh.comcast.net] has joined #minecrafthelp
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#796 [21:39] * sam [webchat@c-73-186-220-202.hsd1.nh.comcast.net] has joined #minecrafthelp
#797 [21:41] <sam> whenever I open my mc launcher and its says its unable to download, ive never had this problem until this week. I tried removing it from my computer but it's still causing issues for me
#798 [21:41] <TheTrustMelon> I'm having difficulties connecting to Multiplayer Servers online
#799 [21:42] <sam> Are you on the same release as the server
#800 [21:43] * tricakill [webchat@191.13.42.148] has joined #minecrafthelp
#801 [21:43] <tricakill> i am back
#802 [21:43] * sam [webchat@c-73-186-220-202.hsd1.nh.comcast.net] has quit. (Client Quit)
#803 [21:44] <TheTrustMelon> Yes, I am on the same release as the server
#804 [21:44] <TheTrustMelon> I get java.lang.NullException: group error back
#805 [21:46] <tricakill> I restarted my pc
#806 [21:46] <tricakill> :T
#807 [21:49] * Chromaryu [Hakurei@ns3523249.ip-37-187-94.eu] has joined #minecrafthelp
#808 [21:51] <tricakill> mattym?
#809 [21:58] <tricakill> i think he went to sleep :c
#810 [22:02] * TheTrustMelon [webchat@69.88.191.16] has quit. (Quit: Web client closed)
#811 [22:03] <mattym> tricakill, Did you try running the game again?
#812 [22:06] * WiseAlexander6 [webchat@162-195-69-181.lightspeed.renonv.sbcglobal.net] has quit. (Quit: Web client closed)
#813 [22:10] <tricakill> i was waiting for you to give instructions
#814 [22:10] <tricakill> should i try to play again noww
#815 [22:10] <tricakill> ?
#816 [22:10] <mattym> tricakill, Yes
#817 [22:10] <tricakill> okay
#818 [22:11] <tricakill> the same error
#819 [22:11] <tricakill> :c
#820 [22:11] <tricakill> i am getting upset
#821 [22:12] <mattym> tricakill, In the Nvidia Geforce Experience program, make sure the in-game overlay, is off as well as shadowplay
#822 [22:13] <tricakill> shadowplay?
#823 [22:14] <mattym> tricakill, If you don't see that option then dont worry about it.
#824 [22:15] <tricakill> it just show the configuration
#825 [22:15] <tricakill> graphic elements
#826 [22:15] <tricakill> soft lightning
#827 [22:15] <mattym> tricakill, Make sure you are in the settings page, click the gear icon
#828 [22:15] <tricakill> and stuff
#829 [22:15] <tricakill> okay
#830 [22:15] <tricakill> there
#831 [22:16] * huevito [webchat@190.214.73.69] has joined #minecrafthelp
#832 [22:17] <tricakill> what should i do noww
#833 [22:17] <tricakill> ?
#834 [22:17] <tricakill> in the configs
#835 [22:17] <mattym> tricakill, Make sure the settings I mentioned are set to off
#836 [22:17] * huevito [webchat@190.214.73.69] has quit. (Client Quit)
#837 [22:18] <tricakill> i put off the ingame overlay
#838 [22:18] <tricakill> but i dont know waht is shadowplay
#839 [22:18] <mattym> tricakill, Is anything else turned on there?
#840 [22:18] <tricakill> notification in desktop area
#841 [22:18] <tricakill> only
#842 [22:19] <mattym> tricakill, Ok, close the Geforce Experience and try to load the game
#843 [22:20] <tricakill> same error
#844 [22:20] <tricakill> ;c
#845 [22:22] <mattym> tricakill, Download and Install the file from this page https://www.geforce.com/drivers
#846 [22:23] <tricakill> i have the latest driver..
#847 [22:23] <mattym> tricakill, When you run it, choose the Custom Install option, on the next part it shows you click the box that says to do a Clean Install
#848 [22:23] * ggssxr [webchat@host237.181-10-163.telecom.net.ar] has joined #minecrafthelp
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#850 [22:25] <tricakill> it did not show install option
#851 [22:25] <tricakill> it just installed
#852 [22:26] <mattym> tricakill, One of the first things it will show you will let you choose between a normal or custom install
#853 [22:26] <mattym> tricakill, Make sure you read everything on the installer before hitting Ok or Next
#854 [22:26] <tricakill> should i install the geforce experience]
#855 [22:26] <tricakill> then install againw
#856 [22:26] <tricakill> ?
#857 [22:27] <mattym> One moment, the link got cut off
#858 [22:28] <mattym> Use the file from here https://www.geforce.com/drivers/results/130631
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#860 [22:32] <tricakill> i am doing clean instalation
#861 [22:36] <tricakill> its preparing installation for a while
#862 [22:43] <tricakill> mattym
#863 [22:43] <tricakill> i installed it
#864 [22:43] <mattym> Check the game
#865 [22:46] <tricakill> same error
#866 [22:46] <tricakill> :c
#867 [22:46] <tricakill> i am giving up...
#868 [22:46] <tricakill> nothing fixes it
#869 [22:47] * TEpic [webchat@cpe-98-155-36-231.hawaii.res.rr.com] has joined #minecrafthelp
#870 [22:50] <TEpic> When i load minecraft and go into a world it lags and then says its not respond which then a popup shows up, and then takes me back to my desktop, My Computer is on Windows 8.1 and I have tried Deleting and Reinstalling it and it still does not work
#871 [22:54] <TEpic> it says "Java(TM) Platform SE binary has stopped working
#872 [22:56] * graham15 [webchat@176.249.36.158] has joined #minecrafthelp
#873 [22:58] <tricakill> theres nothing more i can do...w
#874 [22:58] <tricakill> ?
#875 [23:00] <graham15> Hello, Iv'e been trying to play vanilla MC on PC non windows 10 edition version 1.12.2 and when i try and join any server i get a java.lang.NullPointerException. I have tried a reinstall a program that purges applications from registrys too and reinstalling Java. here is a pastebin of my MC log. Note this log is the one from the minecraft output log under the MC settings if you require any other logs please ask
#876 [23:00] <graham15> https://pastebin.com/FKVnVe3D
#877 [23:16] <mattym> tricakill, Unfortunately I cant think of anything else to try for your issue.
#878 [23:16] <mattym> graham15, See the information here https://minecraftirc.net/support-articles/known-incompatible-software/
#879 [23:19] * Chromaryu [Hakurei@ns3523249.ip-37-187-94.eu] has joined #minecrafthelp
#880 [23:20] <tricakill> can i get a refund?
#881 [23:20] <tricakill> because i paid for a game that dont work :T
#882 [23:20] <mattym> ??> tricakill account/refund
#883 [23:20] <Absol> tricakill: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#884 [23:20] <tricakill> thanks for your help
#885 [23:20] <tricakill> but
#886 [23:21] <tricakill> i am sad with mojang
#887 [23:21] <TEpic> trickall do you have any other computers in your house?
#888 [23:22] <TEpic> you can try to download it on those and see if they work
#889 [23:24] <tricakill> i want to play on my computer...
#890 [23:24] <tricakill> what i should expect about a company that sells something that do not wokr
#891 [23:24] <tricakill> work
#892 [23:25] <mattym> tricakill, It works, there is just something wrong on your computer.
#893 [23:26] <TEpic> minecraft surprising doesnt work on a lot of strong computers (mostly laptops)
#894 [23:26] <tricakill> mine is desktop
#895 [23:26] <tricakill> its a good pc
#896 [23:26] <tricakill> for gaming
#897 [23:27] <TEpic> it tends to do that on some good computers
#898 [23:27] <tricakill> so i will never be able to play?
#899 [23:27] <TEpic> the best thing i can think of is putting all the settings in the game on the lowest setting
#900 [23:28] <mattym> tricakill, You would need to consider a reformat of the PC, as there is something wrong that is not showing up in any of the diagnostics we can run.
#901 [23:28] <tricakill> i cant enter the game to switch to low settings...
#902 [23:29] <TEpic> have you looked for help on youtube or google as well?
#903 [23:29] <tricakill> yep
#904 [23:29] <tricakill> a lot
#905 [23:29] <tricakill> before coming here
#906 [23:30] <mattym> tricakill, Can you get a new dxdiag
#907 [23:30] <mattym> ??> tricakill win/dxdiag
#908 [23:30] <Absol> tricakill: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#909 [23:32] <tricakill> https://paste.ubuntu.com/p/wzKBV3dVrr/
#910 [23:32] <tricakill> i just wanted to play,,
#911 [23:32] <tricakill> not to reformat..
#912 [23:34] <mattym> tricakill, Hmm, well the system is not showing any drivers installed, while also showing the graphics driver installed. Quickest way to see if thats the issue would be to see if Windows Update needs to find anything. Otherwise a reformat would be needed.
#913 [23:34] <tricakill> theres a new software
#914 [23:35] <tricakill> my windows will still be the windows 7 if i update, right?
#915 [23:36] <mattym> tricakill, Should be, but 1 new update isn't going to fix it. There would need to be several updates/programs, as there are a lot missing
#916 [23:37] <tricakill> a lot missing?
#917 [23:38] <mattym> tricakill, The dxdiag is showing nothing installed for all the system hardware
#918 [23:38] <tricakill> ...
#919 [23:38] <tricakill> like what
#920 [23:39] <mattym> tricakill, Its showing no system drivers at all
#921 [23:39] <tricakill> but i have stuff
#922 [23:39] <tricakill> :T
#923 [23:40] <mattym> tricakill, And its showing nothing, which means something is wrong.
#924 [23:41] <mattym> tricakill, The computer has had new hardware installed, right?
#925 [23:42] <tricakill> yep..
#926 [23:42] <mattym> tricakill, Do you have a link or list of the original parts, or original system and whats been changed?
#927 [23:42] <tricakill> i had a gtx760
#928 [23:42] <tricakill> i changed to a 1060
#929 [23:42] <tricakill> i have a i7 4770k
#930 [23:42] <mattym> tricakill, And the rest of the original parts?
#931 [23:43] <tricakill> source is 800 watts
#932 [23:43] <tricakill> a water cooler :T
#933 [23:43] <mattym> tricakill, Do you have a model number for the power supply?
#934 [23:44] <tricakill> memory ram is 16gb
#935 [23:44] <tricakill> i dont know which number is this :T
#936 [23:44] <tricakill> 64 bits system
#937 [23:45] <mattym> tricakill, Can you look at the power supply for the brand name or model name?
#938 [23:46] <tricakill> i think it is
#939 [23:46] <tricakill> ax 660
#940 [23:46] <tricakill> corsair
#941 [23:47] <mattym> tricakill, You sure about the number?
#942 [23:47] * rcmaehl [~null@2607:fcc8:bf1b:7700:38ea:68fd:3698:73e4] has quit. (Ping timeout: 186 seconds)
#943 [23:47] <tricakill> yep
#944 [23:47] <tricakill> no
#945 [23:47] <tricakill> sorry
#946 [23:47] <tricakill> 860
#947 [23:47] <tricakill> *
#948 [23:48] <mattym> tricakill, Yeah no problem there.
#949 [23:50] <tricakill> i want to kill myself
#950 [23:51] <mattym> tricakill, Lets see if the chipset driver fixes some of the missing stuff.
#951 [23:51] <mattym> tricakill, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/23061/Intel-Chipset-Device-Software-for-Intel-Desktop-Boards?product=72195
#952 [23:52] <tricakill> i am still downloading some windows update stuff
#953 [23:52] <tricakill> there are 180 updates...
#954 [23:52] <tricakill> 174*
#955 [23:52] <mattym> tricakill, Oh
#956 [23:52] <mattym> tricakill, In that case, wait for those, see what happens after doing them
#957 [23:53] <tricakill> I thought it would update by himself..