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#8 [01:45] * DerkatorGames [webchat@181.165.213.139] has joined #minecrafthelp
#9 [01:46] <DerkatorGames> hi i cant entry to my minecraft account because i dont remember my password, i didnt use my account since 2015/16, please help me i want to play
#10 [01:47] <Extreme> DerkatorGames: Did you try to reset your password?
#11 [01:47] <DerkatorGames> yeah but i didnt receive the email to change it, im thinking that i lose my email too
#12 [01:47] <Extreme> DerkatorGames: What payment method did you use when you bought the game?
#13 [01:48] <DerkatorGames> credit card
#14 [01:48] <DerkatorGames> i think
#15 [01:49] <Extreme> DerkatorGames: Did you use PayPal or did you go through minecraft.net?
#16 [01:49] <DerkatorGames> minecraft.net my account was called DerkatorGames
#17 [01:50] <Extreme> DerkatorGames: You need to find your transaction ID and send an email to Mojang and they will be able to help you recover your account
#18 [01:50] <Extreme> ??> DerkatorGames account/trans-id
#19 [01:50] <Absol> DerkatorGames: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#20 [01:50] <Extreme> ??> DerkatorGames account/send-email
#21 [01:50] <Absol> DerkatorGames: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#22 [01:51] <Absol> DerkatorGames: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#23 [01:51] <Extreme> DerkatorGames: If you're not able to find your transaction ID, that's fine, let them know and they'll help you find it.
#24 [01:52] <DerkatorGames> i have a problem, i bought it on megacuentas i dont know why
#25 [01:54] <Extreme> DerkatorGames: Unfortunately, it's possible that they have refunded the purchase then. You can still ask Mojang for help if you wish, but you might be SOL here.
#26 [01:54] <Extreme> In the future, don't buy from non-official sites
#27 [02:19] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
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#29 [02:46] * REDGOBLINDB [webchat@69.161.62.243] has joined #minecrafthelp
#30 [02:48] <REDGOBLINDB> My minecraft crashes on the starter page and wont load/start up
#31 [03:07] * Mrtimemaster2 [webchat@n106-70-106-163.rdl1.qld.optusnet.com.au] has joined #minecrafthelp
#32 [03:08] <Mrtimemaster2> Can i get some help from support
#33 [03:09] * PotionsYT [webchat@CPE-60-225-80-69.hhui2.ken.bigpond.net.au] has joined #minecrafthelp
#34 [03:09] <PotionsYT> Hello
#35 [03:10] * PotionsYT [webchat@CPE-60-225-80-69.hhui2.ken.bigpond.net.au] has quit. (Client Quit)
#36 [03:13] <Mrtimemaster2> any helper available
#37 [03:33] * Dweinz [webchat@c-89-4.eduroam.liu.se] has joined #minecrafthelp
#38 [03:34] * Dweinz [webchat@c-89-4.eduroam.liu.se] has joined #minecrafthelp
#39 [03:35] <Dweinz> Hi i would like to get help with my minecraft realm
#40 [03:35] <Dweinz> I cant use admin commands even tho im admin of the realm
#41 [03:39] * Dweinz [webchat@c-89-4.eduroam.liu.se] has quit. (Ping timeout: 180 seconds)
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#44 [04:08] * Trixient [webchat@144.136.15.176] has joined #minecrafthelp
#45 [04:08] <Trixient> aaaa
#46 [04:08] <Trixient> k
#47 [04:08] <Trixient> so
#48 [04:08] <Trixient> right
#49 [04:08] <Trixient> um
#50 [04:08] <Trixient> i had an account
#51 [04:08] <Trixient> registered with my only email
#52 [04:08] <Trixient> at the time
#53 [04:08] <Trixient> and
#54 [04:08] <Trixient> now
#55 [04:08] <Trixient> it wont send a password reset to my account
#56 [04:09] <Trixient> should i send the password reset to the email used to create my account or the new one i set before i quit
#57 [04:09] * Trixient [webchat@144.136.15.176] has quit. (Client Quit)
#58 [04:15] * Ben_Gunn [webchat@p54A67949.dip0.t-ipconnect.de] has joined #minecrafthelp
#59 [04:16] * gongchooneem [webchat@49.164.41.64] has joined #minecrafthelp
#60 [04:16] <gongchooneem> my realms tells me that I don't have permissions to use the admin commands. how can i fix this?
#61 [04:17] <Ben_Gunn> Hey guys :-) I´m playing on a Realms server with my family, on which we all are moderators. Up until now commands worked, now the realms tells us all, that we don´t have permission to use the commands
#62 [04:17] <Ben_Gunn> Seems we have the same problem.
#63 [04:17] <gongchooneem> ok, so its not just me then
#64 [04:18] <Ben_Gunn> But there wasn´t an update or anything, right?
#65 [04:18] <gongchooneem> i wonder if mojang is ready to release the new update
#66 [04:18] <gongchooneem> no update yet
#67 [04:19] <Ben_Gunn> hm.. It worked fine yesterday
#68 [04:19] <gongchooneem> yeah for me too
#69 [04:19] <gongchooneem> even up until maybe 4 hours ago or so it was working fine
#70 [04:20] <Ben_Gunn> If it´s a problem for all players, they´ll probably fix it soon
#71 [04:20] <gongchooneem> i hope so
#72 [04:20] <gongchooneem> well, thanks for chatting haha, imma go grab a bite to eat and check in like an hour or so
#73 [04:21] <Ben_Gunn> Yup, good luck and enjoy your meal :-)
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#75 [04:33] * rellig [~quassel@minad.de] has joined #minecrafthelp
#76 [04:34] <Ben_Gunn> Hey guys :-) I´m playing on a Realms server with my family, on which we all are moderators. Up until now commands worked, now the realms tells us all, that we don´t have permission to use the commands
#77 [04:36] * Mrtimemaster2 [webchat@n106-70-106-163.rdl1.qld.optusnet.com.au] has quit. (Ping timeout: 180 seconds)
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#82 [05:27] <MyName> When i want to play a server for example 1.9 then it loads and then it says something like game crash and something else.What should i do?
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#88 [06:37] <Dingo> hey guys, i have a realms server and i was playing on it yesterday with admin commands perfectly fine, ive logged on today and its telling me i dont have permissions even though its still owned by me (obviously)
#89 [06:37] <Dingo> any idea what might be happening?
#90 [06:37] * darius_ [webchat@218.212.80.57] has joined #minecrafthelp
#91 [06:38] <darius_> hello. i can't start my minecraft and this error pops up: Unable to locate the Java runtime. Error details: The system cannot find the path specified Filename on disk: javaw.exe Path: C:/Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: false
#92 [06:41] <Dingo> hey darius, it means you've moved your files somewhere where it cant find it
#93 [06:42] <darius_> but i hadn't touched any files at all. how should i resolve this?
#94 [06:43] <Dingo> try reinstalling it, best thing to do i think
#95 [06:45] * Dingo [webchat@host109-145-204-243.range109-145.btcentralplus.com] has quit. (Quit: Web client closed)
#96 [06:46] * Dingo [webchat@host109-145-204-243.range109-145.btcentralplus.com] has joined #minecrafthelp
#97 [06:47] <Dingo> im having an issue with my realm where its not giving my my admin commands in game. While i was using it yesterday it was all working fine and i was setting time and worldspawn for example
#98 [06:47] <Dingo> but when i try to use it today (nothing has changed and there are no other admins) it is saying i dont have permission even though i pay for the realm
#99 [06:58] * Jazz [webchat@122-59-122-10.jetstream.xtra.co.nz] has joined #minecrafthelp
#100 [06:59] <Jazz> Hi there, I bought Minecraft on the Windows 10 store, and thought I'd get both editions like in from the website, is this possible?
#101 [07:03] <GreyVulpine> Nope
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#104 [07:08] <Dingo> anyone? :(
#105 [07:10] <Dingo> no one has any idea? D:
#106 [07:13] <GreyVulpine> Log out, then back into the launcher using the dropdown in the upper right?
#107 [07:13] * Xogium [~Xogium@Xogium-2-pt.tunnel.tserv1.mci3.ipv6.he.net] has quit. (Read error: Connection reset by peer)
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#111 [07:15] <becke97> When i am in my very own realm i cant use commands like /gamemode or /give, it only gives me the message: you dont have permision to do that
#112 [07:15] <Dingo> becke im having the exact same issue right now
#113 [07:16] <Dingo> im tearing my hair out lmfao
#114 [07:16] <becke97> Me to, must be mojang servers
#115 [07:17] <Dingo> maybe they cant verify the server owners
#116 [07:17] <Dingo> have you tested if other admins can still use commands?
#117 [07:22] <becke97> Nope, none of my friends are online
#118 [07:23] * pamela [webchat@86.123.106.200] has joined #minecrafthelp
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#120 [07:27] <Dingo> just tested it
#121 [07:27] <Dingo> admins can still use commands
#122 [07:27] <Dingo> weird
#123 [07:32] * Carrot_ [webchat@209.118.68.2] has joined #minecrafthelp
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#125 [07:34] <Carrot_> Hello
#126 [07:34] <Carrot_> MY IP seems to be like blacklisted it doesn't log me in
#127 [07:37] <Carrot_> can I get help?
#128 [07:43] * Pilletje [webchat@546A9A2C.cm-12-3c.dynamic.ziggo.nl] has joined #minecrafthelp
#129 [07:43] <Pilletje> Hey is there someone here I have a question
#130 [07:43] <Pilletje> I really need help
#131 [07:44] <Pilletje> I just bought a minecraft server and I want to play that with a friend but I can't do anything! It don't let me I tried everything.. but it said: ''You dont have permission to use this command''.
#132 [07:45] <Pilletje> Please help me
#133 [07:45] <becke97> every owner seems to have that problem right now
#134 [07:46] * arthur [webchat@177.44.126.36] has joined #minecrafthelp
#135 [07:47] <Pilletje> So what can I do about it now?
#136 [07:47] <Pilletje> Will it be fixed soon?
#137 [07:47] <Pilletje> I can't do anything on my own server ... thats ridicilouss
#138 [07:47] <Pilletje> What can I do about this now
#139 [07:49] * Carrot_ [webchat@209.118.68.2] has quit. (Ping timeout: 180 seconds)
#140 [07:51] <Pilletje> ?????
#141 [07:52] * OutCry13 [webchat@156.155.11.20] has joined #minecrafthelp
#142 [07:53] <OutCry13> Hi, on my minecraft realm, i sent out alot of invites, but people are saying they recieve a message saying that they are not whitelisted. what does that mean?
#143 [07:54] <Pilletje> I just bought a minecraft server and I want to play that with a friend but I can't do anything! It don't let me I tried everything.. but it said: ''You dont have permission to use this command''.
#144 [07:56] * NewbieAT40yrsold [webchat@mail.jaraguadosul.sc.leg.br] has joined #minecrafthelp
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#146 [07:59] <NewbieAT40yrsold> Hello folks! I'm new in this game. But I play a lot in PS4. I've installed in my Android (Galaxy S7 Edge). But even reviewing the configurations all the animals and monsters that I've killed don't drop nothing. Blocks do, but animals and monsters don't. I've already try to create new game, reinstalled the game in my android, review configurations inside the game, etc. Anyone could have this issue or have any tip? Thanks a lot!
#147 [08:06] * lagerchee [webchat@151-205-23-217-gr.cable.dyn.broadband.blic.net] has joined #minecrafthelp
#148 [08:06] <lagerchee> hello
#149 [08:07] <lagerchee> can someone help me about mc crash report?
#150 [08:08] <lagerchee> anyone?
#151 [08:10] * yoshi [webchat@216-24-101-18.access.naxs.com] has joined #minecrafthelp
#152 [08:10] <lagerchee> hey yoshi
#153 [08:19] * hzuof [webchat@p5B03E19F.dip0.t-ipconnect.de] has joined #minecrafthelp
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#156 [08:26] * KrystinMyrieXo [webchat@24.222.137.38] has joined #minecrafthelp
#157 [08:27] <KrystinMyrieXo> Hi, I own a Realm, and whenever I try to use a command it tells me i do not have permission. Such as the /op
#158 [08:27] <KrystinMyrieXo> Ive never had that issues with my other realm
#159 [08:28] <KrystinMyrieXo> Also when i invite a player to the Realm - they get a message they are not whitelisted, and i also can not access that as it says i do not have permission
#160 [08:35] * seig [webchat@90.148.141.222] has joined #minecrafthelp
#161 [08:38] <seig> hey, I've been trying to log into minecraft on this old PC that has just been factory reset at the company, I log into minecraft and I go into the Hive (server) I walk around with no problem, then I get on some platform ingame that made me jump really high, like those jump boost things that help you get to minigames quicker, after that I was mid-air and my computer screen went black. Next time I got the same error, the time after that my game just would
#162 [08:38] * Pilletje [webchat@546A9A2C.cm-12-3c.dynamic.ziggo.nl] has quit. (Quit: Web client closed)
#163 [08:39] <seig> anyone?
#164 [08:46] * Max_ [webchat@ip-89-239-24-170.mameradirychlost.cz] has joined #minecrafthelp
#165 [08:47] <Max_> Hey.
#166 [08:47] <Max_> I need help with a problem I have. I am the owner of minecraft realms and when I go to one of my worlds, it says that I dont have the perimission to use commands
#167 [08:49] <KrystinMyrieXo> I have the same issue about no permission and I own the Realm
#168 [08:50] <KrystinMyrieXo> Ive never had that issue on the last Realm I had opened
#169 [08:54] * IamCarlonga7 [webchat@pc-44-43-45-190.cm.vtr.net] has joined #minecrafthelp
#170 [08:58] <seig> bro this place is useless
#171 [08:58] * IamCarlonga7 [webchat@pc-44-43-45-190.cm.vtr.net] has quit. (Ping timeout: 180 seconds)
#172 [08:58] <seig> nobody helps
#173 [08:58] <seig> nobody helps
#174 [08:58] * seig [webchat@90.148.141.222] has left #minecrafthelp
#175 [09:00] * Zer00Cool [~zencool@LMontsouris-657-1-225-19.w80-11.abo.wanadoo.fr] has joined #minecrafthelp
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#177 [09:08] * EchoDqSqvqge [webchat@ool-1826f4ec.dyn.optonline.net] has joined #minecrafthelp
#178 [09:09] * Hans [webchat@ip4da3c6a3.direct-adsl.nl] has joined #minecrafthelp
#179 [09:09] <EchoDqSqvqge> When I log in my realm and try to type in a command like /weather clear it says i don't have permission to use the command. What should i do?
#180 [09:11] <urielsalis> EchoDqSqvqge, lots of people reporting the same thing, we have no info yet of why, but should be fixed in some hours
#181 [09:11] <EchoDqSqvqge> Oh, ok thank you for letting me know
#182 [09:13] <Hans> Hello, I can't login into the Minecraft launcher. It keeps saying Incorrect username/email or password
#183 [09:13] <Hans> It also doesn't work with friend accounts
#184 [09:14] <urielsalis> ??> Hans tools/hjt
#185 [09:14] <Absol> Hans: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#186 [09:14] <Absol> Hans: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#187 [09:15] * EchoDqSqvqge [webchat@ool-1826f4ec.dyn.optonline.net] has quit. (Ping timeout: 180 seconds)
#188 [09:20] <Hans> https://paste.ubuntu.com/p/prGZqDBjM9/
#189 [09:20] <urielsalis> Hans, uninstall Webcompanion
#190 [09:21] <Hans> what does webcompanion do?
#191 [09:21] <urielsalis> Hans, and make sure Cyberghost is disabled when trying to log in
#192 [09:21] <Hans> cyberghost disabled
#193 [09:21] <Hans> But what does the webcompanion do?
#194 [09:22] <urielsalis> Hans, considering googling it just shows how to remove it and one post about it installing itself
#195 [09:25] <Hans> web companion uninstalled but still doesn't work
#196 [09:25] <urielsalis> Hans, you have to restart your pc after uninstalling it
#197 [09:28] * ali [webchat@206.167.230.3] has joined #minecrafthelp
#198 [09:29] <Hans> done
#199 [09:29] <Hans> but still doesn't work
#200 [09:29] * ali [webchat@206.167.230.3] has quit. (Client Quit)
#201 [09:29] <Hans> Can I be blocked by mojang for logging in to the minecraft launcher with too many wrong passwords?
#202 [09:32] <urielsalis> ??> Hans login/throttle
#203 [09:32] <Absol> Hans: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#204 [09:32] <Absol> Hans: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#205 [09:32] <OutCry13> Hi, on my minecraft realm, i sent out alot of invites, but people are saying they recieve a message saying that they are not whitelisted. what does that mean?
#206 [09:44] <Hans> ./whitelist off
#207 [09:45] * yoshi [webchat@216-24-101-18.access.naxs.com] has quit. (Ping timeout: 180 seconds)
#208 [09:55] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#209 [09:59] * e_l1997 [~quassel@79.138.201.253.bredband.tre.se] has joined #minecrafthelp
#210 [10:13] * Snowman [~Snowman@85.146.18.119] has joined #minecrafthelp
#211 [10:14] * MilleHjort [webchat@90-230-42-250-no122.tbcn.telia.com] has joined #minecrafthelp
#212 [10:16] <MilleHjort> Im getting an error message whenever i try to open minecraft (The application was unable to start correctly (0xc0000005) Anyone that can help?
#213 [10:20] * bshar71 [webchat@79-70-85-3.dynamic.dsl.as9105.com] has joined #minecrafthelp
#214 [10:22] <bshar71> hello i have purchased minecraft a long time ago on my xbox. i now have the minecraft better together edition on my xbox, is it right that i can get it for free on my gaming pc by using my microsoft account?
#215 [10:27] <MilleHjort> I dont think so although i might be wrong i haven't heard anything about it.
#216 [10:28] <bshar71> i think you can
#217 [10:29] <MilleHjort> Have you tried searching it up on goolge
#218 [10:42] * MilleHjort [webchat@90-230-42-250-no122.tbcn.telia.com] has quit. (Ping timeout: 180 seconds)
#219 [10:46] * Rafacark [webchat@7.red-95-122-15.staticip.rima-tde.net] has joined #minecrafthelp
#220 [10:48] <Rafacark> how do I solve this error? The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#221 [10:55] <Rafacark> https://paste.ubuntu.com/p/kNsZp46Zv2/
#222 [11:04] * Pilletje [webchat@546A9A2C.cm-12-3c.dynamic.ziggo.nl] has joined #minecrafthelp
#223 [11:04] <Pilletje> I just bought a minecraft server and I want to play that with a friend but I can't do anything! It don't let me I tried everything.. but it said: ''You dont have permission to use this command''.
#224 [11:04] <Pilletje> HELP ME PLEASE
#225 [11:05] <Pilletje> This is a rip off I have payed for this but I can't do anything?!?!??!?!?!? ''You dont have permission to use this command'' does it said when I try to do something like gamemode1
#226 [11:05] <Pilletje> Help me???
#227 [11:06] <Pilletje> pleasee
#228 [11:06] <Lord_Ralex> It is a known issue.
#229 [11:08] <Pilletje> So what can I do about it now?
#230 [11:08] <Lord_Ralex> Nothing, you just have to wait for Mojang to push out the fixes.
#231 [11:08] <Lord_Ralex> They know about it and are working on it.
#232 [11:13] * Pilletje [webchat@546A9A2C.cm-12-3c.dynamic.ziggo.nl] has quit. (Quit: Web client closed)
#233 [11:15] * AyeItsMarcy [webchat@host198-188-dynamic.15-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#234 [11:17] <AyeItsMarcy> hi! when i start snapshot 18w08a when i click start in a split second its like it start but then launcher reopens and says error: anomal of the game
#235 [11:18] * Jobber [webchat@64.251.48.218] has joined #minecrafthelp
#236 [11:18] <Jobber> Hello
#237 [11:18] * AyeItsMarcy [webchat@host198-188-dynamic.15-87-r.retail.telecomitalia.it] has quit. (Client Quit)
#238 [11:35] * RoyCFW [webchat@D979C722.cm-3-2d.dynamic.ziggo.nl] has joined #minecrafthelp
#239 [11:36] <RoyCFW> I have a pretty decent computer but when I start my Minecraft it gives me an error that says this: The game crashed whilst initializing game The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#240 [11:37] <urielsalis> ??> RoyCFW win/dxidag
#241 [11:37] <urielsalis> ??> RoyCFW win/dxdiag
#242 [11:37] <Absol> RoyCFW: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#243 [11:37] <RoyCFW> Already tried that one
#244 [11:37] <urielsalis> RoyCFW, give us the link
#245 [11:37] <RoyCFW> The link from what?
#246 [11:38] <urielsalis> RoyCFW, the dxdiag
#247 [11:38] <RoyCFW> It says there are no problems
#248 [11:39] <urielsalis> RoyCFW, follow the instructions Absol gave you
#249 [11:39] <RoyCFW> Okay, thanks
#250 [11:40] <RoyCFW> Got it
#251 [11:40] <RoyCFW> https://pastebin.com/54yyAHdW
#252 [11:42] <urielsalis> RoyCFW, download and install https://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#253 [11:43] <RoyCFW> I already tried that, that did not work sadly enough
#254 [11:45] <RoyCFW> What to do now?
#255 [11:48] <RoyCFW> Just installed it again still not working :'(
#256 [11:53] * Rugbyninja [webchat@host81-156-176-11.range81-156.btcentralplus.com] has joined #minecrafthelp
#257 [12:02] <Rugbyninja> When I open the Minecraft launcher it always says 'Failed to download file. af_za.lang' What do I do??
#258 [12:04] <urielsalis> ??> Rugbyninja av/bytefence
#259 [12:04] <Absol> Rugbyninja: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#260 [12:06] * treehugger0123 [webchat@107.161.81.66] has joined #minecrafthelp
#261 [12:07] <treehugger0123> I've changed my password thrice, once after waiting an hour as instructed, and have tried both my email and username. Yet I'm still getting "Login failed. Invalid username or password. "
#262 [12:18] * treehugger0123 [webchat@107.161.81.66] has quit. (Ping timeout: 180 seconds)
#263 [12:44] * olxhawk [webchat@host86-173-86-164.range86-173.btcentralplus.com] has joined #minecrafthelp
#264 [12:45] <olxhawk> my minecraft has difficulties looging in and whenever i type my email and password it says could not connect to the server
#265 [12:45] <olxhawk> is there anything i can do?
#266 [12:45] * cooperonthego [webchat@104.153.30.147] has joined #minecrafthelp
#267 [12:46] * Rugbyninja [webchat@host81-156-176-11.range81-156.btcentralplus.com] has joined #minecrafthelp
#268 [12:47] <olxhawk> my minecraft has difficulties looging in and whenever i type my email and password it says could not connect to the server is there anything i can do?
#269 [12:47] <cooperonthego> Hi, I am having trouble launching Minecraft through the launcher. I continually get an error "Name: it_it.lang URL: http://resources.download.minecraft.net/a2/a2949d15e97dc317daa7cc03f1f39af6ce7fe4f5 Error details: Request error -101: ERR_CONNECTION_RESET Filename on disk: 879b-0cfe-c415-658e Path: C:\Users\Ben\AppData\Local\Temp\879b-0cfe-c415-658e Exists: file"
#270 [12:47] <olxhawk> [18:47] <olxhawk> my minecraft has difficulties looging in and whenever i type my email and password it says could not connect to the server is there anything i can do?
#271 [12:48] <cooperonthego> I don't think it is an account problem
#272 [12:48] <cooperonthego> I can click the close button on the error message
#273 [12:48] <cooperonthego> then click play
#274 [12:48] <cooperonthego> and repeat that process until I get in
#275 [12:48] <cooperonthego> but I am wondering how I can get this process to just work the first time?
#276 [12:49] <cooperonthego> I have read through https://bugs.mojang.com/browse/MCL-5546 and that doesn't seem to be the problem
#277 [12:49] <cooperonthego> I am using Avast
#278 [12:49] <cooperonthego> on Windows 10
#279 [12:50] * ILechuga [webchat@108-251-18-168.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#280 [12:50] <cooperonthego> Just trying to find another resouce or something different to look at
#281 [12:51] * olxhawk [webchat@host86-173-86-164.range86-173.btcentralplus.com] has quit. (Ping timeout: 180 seconds)
#282 [12:51] <ILechuga> I'm trying to change my username on the mojang website but whenever I put in my information and click change name, it will keep loading and never give me the new username. The name isn't taken.
#283 [12:53] * CathrynD [webchat@99-120-112-123.lightspeed.nsvltn.sbcglobal.net] has joined #minecrafthelp
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#285 [12:56] <CathrynD> Minecraft keeps clsing down before it ever starts and we get the "pixel format not accelerated". We tried updating the graphic driver at Intel, but it still happens. I have a dxdiag at Ubuntu
#286 [13:03] * Red_M [~potato@aperturescience.red-m.net] has quit. (Ping timeout: 186 seconds)
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#288 [13:11] * fantasies [webchat@50-108-110-129.adr01.mskg.mi.frontiernet.net] has joined #minecrafthelp
#289 [13:11] <fantasies> hi
#290 [13:11] <fantasies> dvm i see what i need bye
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#297 [13:49] * Atanar [webchat@77-90-0-157.ktk-ip.de] has joined #minecrafthelp
#298 [13:49] <Atanar> hello, I have the issue that I run a vanilla minecraft server and my nephews can't join at the same time
#299 [13:50] <Atanar> they are on the same wifi, is that an issue? If one joined the other can't join and get's a ping timeout arror
#300 [13:50] <Atanar> *error
#301 [13:51] <Atanar> If someone could quickly join to confirm that the server runs fine it would be great
#302 [13:52] <urielsalis> Atanar, we can ping the IP from here
#303 [13:52] <urielsalis> Atanar, give us the URL
#304 [13:54] <Atanar> the ip is 77.90.0.157
#305 [13:54] * Hans [webchat@ip4da3c6a3.direct-adsl.nl] has quit. (Quit: Web client closed)
#306 [13:58] <urielsalis> Atanar, The server is running 1.12.2, has 0 players, replied in 235.402 ms
#307 [14:00] * Paczino [webchat@77-45-86-210.sta.asta-net.com.pl] has joined #minecrafthelp
#308 [14:02] <Atanar> is that a good or bad response time? I don't know how to evaluate that
#309 [14:02] <Paczino> Hello. I have a problem - everytine I try to play minecraft via official or unofficial launchers (even modpacks) it crashes. I've tried to reinstall java several times, I have installed Java 32 and 64 bit... still nothing
#310 [14:03] <Paczino> It just says: "Error: Could not create the Java Virtual Machine."
#311 [14:06] <mattym> Atanar, Its not great, but it is pingable so its unlikely something is wrong with the server itself.
#312 [14:06] <mattym> Paczino, When does that appear?
#313 [14:06] <Paczino> Everytime I press the "Play" button
#314 [14:06] <mattym> ??> Paczino launcher/win/reinst
#315 [14:06] <Absol> Paczino: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#316 [14:06] <Absol> Paczino: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download/ .
#317 [14:07] <mattym> Atanar, Do each of your nephews have their own account for the game?
#318 [14:07] <Atanar> yes, they do.
#319 [14:08] <mattym> Atanar, You said they are on the same network, are you/the server also on that network or on your own?
#320 [14:09] <Paczino> I tried to reinstall minecraft too before, it did nothing
#321 [14:09] <mattym> Paczino, Try right clicking the icon/shortcut for minecraft and selecting Run As Administrator
#322 [14:10] <Paczino> Still the same problem
#323 [14:11] <Atanar> I am on my own network
#324 [14:11] <Paczino> "Could not create the JVM"
#325 [14:12] <mattym> Paczino, Open up the launcher click the tab that says Launch Options, once on that page make sure Advanced Setting is on, then select the launch profile you use from the list below that
#326 [14:12] <mattym> Atanar, It could be an issue with how either your network or theirs is set up
#327 [14:12] <mattym> Atanar, Have you been able to confirm that both of them can connect even if not at the same time
#328 [14:12] <Paczino> Okay, done
#329 [14:13] <Atanar> I forwarded the port
#330 [14:13] <mattym> Paczino, Enable the Java Executable option, then tell me what it has listed
#331 [14:13] <urielsalis> Atanar, yes, else it would not be pingable
#332 [14:14] <urielsalis> Atanar, what we are saying its maybe its their connection the one that cant see your server
#333 [14:14] <Atanar> they both see the server and are able to see the world for a second before kicked
#334 [14:15] <mattym> Atanar, Close the server and open up the server.properties files
#335 [14:15] <mattym> file*
#336 [14:15] <Paczino> C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
#337 [14:15] <Atanar> okay
#338 [14:15] <Atanar> it's open, what am I looking for?
#339 [14:16] <mattym> Atanar, One moment
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#341 [14:16] <mattym> Atanar, Find max-tick-time and set it to equal -1
#342 [14:17] <mattym> Atanar, Save the file, then have them try to connect again
#343 [14:17] * Lildirt [~Lildirt@mail.lildirt.com] has joined #minecrafthelp
#344 [14:18] <Atanar> okay, thanks very much, let's hope this works
#345 [14:18] <mattym> Paczino, Do you know which version of Java you installed?
#346 [14:18] * Lildirt [~Lildirt@mail.lildirt.com] has quit. (Client Quit)
#347 [14:19] <Paczino> Java 8 update 161
#348 [14:19] <mattym> Paczino, Change the Java Executable to the following
#349 [14:19] <mattym> C:\Program Files\Java\jre1.8.0_161\bin\javaw.exe
#350 [14:19] <mattym> Paczino, Then save that profile and use it to try and start the game
#351 [14:21] * yrr [webchat@187.227.200.167] has joined #minecrafthelp
#352 [14:21] <Paczino> still nothing
#353 [14:21] <mattym> Paczino, Same error?
#354 [14:21] <Paczino> yes
#355 [14:21] <mattym> ??> Paczino tools/hjt
#356 [14:21] <Absol> Paczino: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#357 [14:21] <Absol> Paczino: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#360 [14:24] <Paczino> https://paste.ubuntu.com/p/QnPYyp2QpC/
#361 [14:25] <mattym> ??> Paczino av/mcafee/uninstall
#362 [14:25] <Absol> Paczino: To completely uninstall McAfee products, download and run the MCPR tool found here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#363 [14:25] <mattym> Paczino, McAfee is known to cause issues with the game, use the tool linked by Absol to remove it, then try reinstalling the game again
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#368 [14:35] * Fletcher224 [webchat@c-98-244-233-121.hsd1.fl.comcast.net] has joined #minecrafthelp
#369 [14:37] <Fletcher224> changed hard drive - O/S reinstall paid for game 7 years ago, can only play demo
#370 [14:38] <mattym> Fletcher224, Make sure you are logging in with the correct account info. If it was migrated, make sure you are using the account/email it was migrated to.
#371 [14:38] <Fletcher224> no migration yet
#372 [14:39] <mattym> Fletcher224, If you have not migrated it, then make sure you are still logging in with the username instead of the email
#373 [14:39] <Fletcher224> ok will try that
#374 [14:41] <Fletcher224> just typing in user name does not work
#375 [14:41] <mattym> Fletcher224, On the launcher click your username or email, whichever it shows, then make sure to hit the log out option
#376 [14:42] <mattym> Fletcher224, Then re-enter the username and password when prompted, if you have not migrated do not enter the email
#377 [14:42] <mattym> Atanar, Any luck?
#378 [14:44] <Fletcher224> will try migration first attempt at only user name did not work
#379 [14:44] <mattym> Fletcher224, What is the username?
#380 [14:44] <Fletcher224> this name here
#381 [14:44] * Artoru [webchat@wsip-68-107-181-155.ph.ph.cox.net] has joined #minecrafthelp
#382 [14:44] <Fletcher224> Fletcher224
#383 [14:45] <mattym> Fletcher224, Not sure that it matters, but that username shows up with a lowercase f.
#384 [14:45] <Artoru> I can't play minecraft because of an error
#385 [14:45] <Fletcher224> will try that
#386 [14:45] <mattym> Fletcher224, Still shows as unmigrated, so it should just be a matter of logging in with the username and pass.
#387 [14:45] <Artoru> Failed to download file. icon_16x16.png
#388 [14:45] <mattym> Artoru, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#389 [14:45] <Fletcher224> login still fails at lower case
#390 [14:46] <mattym> Fletcher224, So the login itself is failing?
#391 [14:46] <Artoru> Its not on my pc, niether is any of the other incompatible software
#392 [14:46] <Fletcher224> yes
#393 [14:46] <mattym> ??> Artoru tools/hjt
#394 [14:46] <Absol> Artoru: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#395 [14:46] <Absol> Artoru: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#396 [14:46] <mattym> Fletcher224, Yeah, to even begin to resolve that, you will need to migrate it.
#397 [14:46] <Fletcher224> ok
#398 [14:47] <mattym> Fletcher224, If it does not accept the password during migration, you will need to contact Mojang support.
#399 [14:47] <Artoru> ok
#400 [14:48] <Fletcher224> searching again where the migration link is.. hang on
#401 [14:48] <mattym> Fletcher224, You will need to first create a Mojang account.
#402 [14:49] <mattym> Fletcher224, Then i think they changed the account page, so you will now have to go to account.mojang.com/migrate
#403 [14:49] <Artoru> ok i pasted the log on the site
#404 [14:50] <mattym> Artoru, We need the link to the post you made
#405 [14:50] <Artoru> https://paste.ubuntu.com/p/4vyNqkz6G9/
#406 [14:51] <mattym> Artoru, Try the following
#407 [14:51] * Paczino [webchat@77-45-86-210.sta.asta-net.com.pl] has joined #minecrafthelp
#408 [14:51] <Paczino> It's me again. It still doesn't work
#409 [14:51] <mattym> ??> Artoru av/adwcleaner
#410 [14:51] <Absol> Artoru: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#411 [14:51] <Absol> Artoru: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#412 [14:51] <mattym> Artoru, After doing those instructions, try the game again
#413 [14:51] <Atanar> mattym, sorry, can't test it today, it's bedtime already, bye
#414 [14:52] <mattym> Paczino, Same error or anything new?
#415 [14:52] <Fletcher224> ok
#416 [14:52] <Artoru> ok
#417 [14:52] <Paczino> Same error, but only it crashes, no more "Could not create JVM" or anything like that
#418 [14:52] <mattym> ??> Paczino launcher/log
#419 [14:52] <Absol> Paczino: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#420 [14:53] <Fletcher224> states a wrong user/pw
#421 [14:53] <mattym> ??> Fletcher224 account/send-email
#422 [14:53] <Absol> Fletcher224: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#423 [14:53] <Absol> Fletcher224: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#424 [14:53] <Paczino> 21:53:19 launcher Preparing to launch minecraft client for 1.12.2 21:53:20 launcher Checking installations. 21:53:20 launcher Minecraft client 1.12.2 is ready to start. 21:53:20 launcher Starting! 21:53:20 launcher Using default game log configuration client-1.12.xml (outputs XML) 21:53:21 bib Setting user: 9pltomaszpl9 21:53:23 bib LWJGL Version: 2.9.4
#425 [14:54] <Artoru> Im getting an error that says ***Caught unhandled unkown exception; terminating
#426 [14:54] <mattym> Paczino, In the paste site please
#427 [14:54] <mattym> Artoru, Whats giving that error?
#428 [14:55] * Atanar [webchat@77-90-0-157.ktk-ip.de] has quit. (Ping timeout: 180 seconds)
#429 [14:55] <Paczino> oh, yes, sorry
#430 [14:55] <Fletcher224> I may have to wait on that... I am using a surrogate computer until my new Motherboard arrives
#431 [14:55] <Artoru> The ADWCleaner
#432 [14:55] <Fletcher224> but now I understand the proceedure
#433 [14:55] <mattym> Artoru, Hmm, thats different.
#434 [14:56] <Paczino> https://paste.ubuntu.com/p/3BNVsrVdqP/
#435 [14:56] <mattym> Fletcher224, Yeah basically, for un-migrated accounts, there is no longer a way to reset the PW, so you will need to contact them. They do have a backlog, so if you have all the info you need, get it started now, as it will likely take a week before you hear from them
#436 [14:57] <mattym> Paczino, Ok, that had no useful info, try the following instead
#437 [14:57] <mattym> ??> Paczino launcher/log-txt
#438 [14:57] <Absol> Paczino: We need to see your full launcher log, which is created in the game directory.
#439 [14:57] <Absol> Paczino: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#440 [14:57] <mattym> Paczino, When doing so, make sure you open and copy the log file after the crash has occurecx
#441 [14:57] <Fletcher224> I have the existing email from 7 years ago confirming my paid game ... all else fails I will buy another copy
#442 [14:57] <mattym> occured*
#443 [14:59] <Fletcher224> I will suffer with demo mode until then... no worries
#444 [15:00] <Fletcher224> thanks again for your help....Matt
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#448 [15:01] <Paczino> https://paste.ubuntu.com/p/7GGrJ4Srsb/
#449 [15:03] <mattym> Paczino, Ok
#450 [15:03] <mattym> ??> Paczino win/dxdiag
#451 [15:03] <Absol> Paczino: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#452 [15:05] <Paczino> https://paste.ubuntu.com/p/SQYv9MkGGs/
#453 [15:05] <mattym> Paczino, Download and Install the file from this page https://www.geforce.com/drivers/results/130637
#454 [15:06] <mattym> Paczino, Once thats installed, the game should work
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#457 [15:27] <Paczino> Thank you very much! It works now :D
#458 [15:28] <mattym> Paczino, Excellent, enjoy!
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#465 [16:11] <mattPalkowski> I got an email stating my account was migrated today. I did not take this action.
#466 [16:11] <mattym> ??> mattPalkowski account/send-email
#467 [16:11] <Absol> mattPalkowski: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#468 [16:11] <Absol> mattPalkowski: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#469 [16:12] <mattym> mattPalkowski, Probably also a good idea to change your email password.
#470 [16:12] <mattPalkowski> thank you everyone
#471 [16:12] <ash> Hi, i've been launching the minecraft shortcut and i can log in and whatever fine, but when i press play it always says "an unknown error has occurred that caused the game to crash. Sorry for your inconvenience". I've checked my Java version, reinstalled that, reinstalled minecraft, tried the notepad shortcut method, tried changing the target in properties, but nothing has worked
#472 [16:13] <mattym> ??> ash launcher/log-txt
#473 [16:13] <Absol> ash: We need to see your full launcher log, which is created in the game directory.
#474 [16:13] <Absol> ash: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#475 [16:13] <ash> ok
#476 [16:15] <ash> uh where would i find 'launch options'? I have no clue where it is
#477 [16:15] <mattym> ash, On the launcher, if you dont see it try hitting the button that is 3 lines
#478 [16:18] <ash> https://paste.ubuntu.com/p/6dGcKMKDjp/
#479 [16:18] <mattym> ash, Make sure to open and copy the file after the crash has occured
#480 [16:23] <ash> oh okay ill try again
#481 [16:25] <ash> https://paste.ubuntu.com/p/VyhvsmC83S/
#482 [16:26] <mattym> ??> ash win/dxdiag
#483 [16:26] <Absol> ash: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#485 [16:38] * Lorenzo [webchat@cpe-104-34-19-130.socal.res.rr.com] has joined #minecrafthelp
#486 [16:39] <Lorenzo> Hello. I've been trying to go on minecraft since my download of the Cosmic Client and there are a bunch of missing files. Does anyone know how to fix? Thanks
#487 [16:46] * DeniAD [webchat@99-63-219-235.lightspeed.frokca.sbcglobal.net] has joined #minecrafthelp
#488 [16:46] <DeniAD> how do i use a snapshot
#489 [16:47] * DeniAD [webchat@99-63-219-235.lightspeed.frokca.sbcglobal.net] has quit. (Client Quit)
#490 [17:03] * jtonlive [webchat@ip24-254-15-174.rn.hr.cox.net] has joined #minecrafthelp
#491 [17:03] <jtonlive> snapshots are not able to launch the server
#492 [17:03] <jtonlive> current build is fine
#493 [17:04] <jtonlive> 18w07a, b, c and 18w08a create a log file only.
#494 [17:08] <mattym> jtonlive, Dont use the snapshots then, they are buggy and experimental
#495 [17:09] <jtonlive> I'm aware that they are experimental. I was more curious as to why I've run them for the last two years and all the sudden they dont work anymore.
#496 [17:09] <mattym> jtonlive, New versions, new bugs
#497 [17:11] <jtonlive> so instead of wasting my time getting generic responses I'll seek assistance elsewhere...
#498 [17:12] * Lildirt [~Lildirt@mail.lildirt.com] has joined #minecrafthelp
#499 [17:13] * Convola [webchat@75-11-36-84.lightspeed.kscyks.sbcglobal.net] has joined #minecrafthelp
#500 [17:14] <Convola> my minecraft account email was hacked
#501 [17:35] * Snowman [~Snowman@85.146.18.119] has quit. (Quit: Leaving)
#502 [17:39] * sugarrush33 [webchat@static-50-53-139-86.bvtn.or.frontiernet.net] has joined #minecrafthelp
#503 [17:40] <sugarrush33> Hello
#504 [17:42] <sugarrush33> when I try and log on to play minecraft the login screen says something like "invalid parameter algorithim" or "make sure that you are online." I am using a macintosh mini. please help
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#506 [17:58] * Jackson413 [~Jackson41@75.188.70.45] has joined #minecrafthelp
#507 [17:58] <Jackson413> join #github
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#511 [18:18] <thatoneowl> Help, i randomly get wierd white flickers like this https://imgur.com/a/vUXsW they happen even if not moving or looking around and it really bugs me.
#512 [18:18] <mattym> ??> thatoneowl mods
#513 [18:18] <Absol> thatoneowl: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#514 [18:19] <thatoneowl> ah
#515 [18:19] <thatoneowl> is there anywhere i may get help for that?
#516 [18:20] <mattym> thatoneowl, General modding forums, or see if its a known issue with the mods you use by checking their sites/wikis
#517 [18:21] <thatoneowl> mhm
#518 [18:21] <thatoneowl> thank you
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#526 [18:36] * Falidow [webchat@248-124-204-138.icabo.tv.br] has joined #minecrafthelp
#527 [18:37] <Falidow> people, how do I restore my account, like, she ...
#528 [18:37] <Falidow> help
#529 [18:38] <Falidow> people, how do I restore my account, like, she ...
#530 [18:38] <Falidow> people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...
#531 [18:38] * GeneralProdigy [webchat@ip72-198-17-186.ok.ok.cox.net] has joined #minecrafthelp
#532 [18:38] <Falidow> people, how do I restore my account, like, she ...
#533 [18:38] <Falidow> people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...
#534 [18:39] <Falidow> people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...
#535 [18:39] <Falidow> people, how do I restore my account, like, she ...
#536 [18:39] <Falidow> people, how do I restore my account, like, she ...
#537 [18:39] <Falidow> :(
#538 [18:39] <Falidow> people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...
#539 [18:39] <Falidow> people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like, she ...people, how do I restore my account, like
#540 [18:40] <GeneralProdigy> I forgot my email for an account I created in 2012. I'm trying to change the username but I can't log in
#541 [18:41] <Falidow> I forgot my email for an account I created in 2012. I'm trying to change the username but I can't log inI forgot my email for an account I created in 2012. I'm trying to change the username but I can't log inI forgot my email for an account I created in 2012. I'm trying to change the username but I can't log invI forgot my email for an account I created in 2012. I'm trying to change the username but I can't log inI forgot my email for an
#542 [18:41] <Falidow> I forgot my email for an account I created in 2012. I'm trying to change the username but I can't log inI forgot my email for an account I created in 2012. I'm trying to change the username but I can't log inI forgot my email for an account I created in 2012. I'm trying to change the username but I can't log inI forgot my email for an account I created in 2012. I'm trying to change the username but I can't log inI forgot my email for an
#543 [18:41] <Falidow> I forgot my email for an account I created in 2012. I'm trying to change the username but I can't log inI forgot my email for an account I created in 2012. I'm trying to change the username but I can't log inI forgot my email for an account I created in 2012. I'm trying to change the username but I can't log inI forgot my email for an account I created in 2012. I'm trying to change the username but I can't log inI forgot my email for an
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#548 [18:49] <EpicCritz> Anyone here know stuff about Minecraft Servers?
#549 [18:49] <EpicCritz> I had a problem with mine :P
#550 [18:49] <JC> Im having difficulties logging in into my account.
#551 [18:49] <EpicCritz> (i'm just gonna explain it)
#552 [18:50] <EpicCritz> So basically, I was just running my server, and a plugin or something might've caused something to go wrong, because from then on out, when I try to join my server, it says "logging in" even though I have no console open, and when I try to run the server again, it just says "Perhaps a server is already running on this port?"
#553 [18:51] <EpicCritz> I'm running the server from my computer and not from online hosting if that helps
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#557 [19:01] <bootsy> I'm typing the correct username and password, and it's telling me that my username and password are incorrect. This has happened 3 times now, and resetting my password has been the only way to fix it.
#558 [19:01] <bootsy> The issue is I'm running out of passwords. Please help.
#559 [19:09] * OaklandRoads [webchat@cpe-172-116-198-197.socal.res.rr.com] has joined #minecrafthelp
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#561 [19:13] * Scout [webchat@c-73-30-24-8.hsd1.pa.comcast.net] has joined #minecrafthelp
#562 [19:13] <bootsy> I tried to reset it again but I ran out of reset attempts despite already being at the "change your password" screen because I tried to use all my old passwords to see if any of them worked again.
#563 [19:14] <Scout> I have tried to start minecraft many times (like 30 now( and it keeps crasjing
#564 [19:14] <Scout> plz help
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#568 [19:25] * Red_Lila [webchat@cpe-97-99-10-44.tx.res.rr.com] has joined #minecrafthelp
#569 [19:26] <Red_Lila> Hi everyone! Has anyone ever seen where you can login to your mojang account from your local PC but when you try to login from a cloud PC like LiquidSky it claims your username and password are wrong? I was able to in the past so this is recent.
#570 [19:27] <GreyVulpine> Yup, VPNs are no-go
#571 [19:28] <Red_Lila> Hmm ok, that's unfortunate, did they make that change recently?
#572 [19:29] <Red_Lila> It's also not actually a VPN, the connection between LS and my PC is the same kind of relationship as streaming netflix. There's not a reroute of network traffic
#573 [19:30] <GreyVulpine> Hmm, not completely sure what Liquidsky qualifies then
#574 [19:30] <GreyVulpine> But in our experience, Mojang's servers have been steadily blocking shared IP stuff, like VPNs.
#575 [19:31] <Red_Lila> Yeah its running via IBM Cloud so they may have blocked the IP group, that sucks
#576 [19:32] <Red_Lila> It's my primary way of gaming so it being blocked pretty much means no minecraft for me =/ Oh well, at least i have an answer
#577 [19:33] <bootsy> Oh, that's my problem then. I'm on a VPN ;w;
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#583 [19:50] <Joe_> when i start up my game it says Unable to save download. fil_ph.lang
#584 [19:51] <Joe_> and i have no idea what to do
#585 [19:55] <Joe_> nvm i figured it out
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#587 [20:19] * mandy [webchat@24-159-4-87.dhcp.smrt.tn.charter.com] has joined #minecrafthelp
#588 [20:21] <mandy> every time i try to launch a game from my 1.12.2 verison it tells me that the game crashed how do i fix this or whats the problem
#589 [20:43] * cameronmendez [webchat@23-121-53-222.lightspeed.lsvlky.sbcglobal.net] has joined #minecrafthelp
#590 [20:44] <cameronmendez> I can't login to my account and i changed my password, yet it still did not work.
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#593 [21:14] * DankDillon [webchat@63.131.179.75.dsl.dynamic.nccray.com] has joined #minecrafthelp
#594 [21:15] <DankDillon> So, Bytefence is on my PC but i have uninstalled every trace of it.. i simply cannot find where the last trace of it is!! :( its not in my Uninstall menu and in my Programs and features)
#595 [21:15] <DankDillon> (Or my Apps and features)
#596 [21:16] <Andrio> DankDillon, how do you know that there's a last trace?
#597 [21:16] <Andrio> cameronmendez, can you log in at https://account.mojang.com/ ?
#598 [21:16] <DankDillon> It pops up whenever i try to download forge or something..
#599 [21:16] <DankDillon> I can log in..
#600 [21:16] <Andrio> ??> DankDillon tools/HJT
#601 [21:16] <Absol> DankDillon: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#602 [21:17] <Absol> DankDillon: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#605 [21:19] <mandy> every time i try to launch a game from my 1.12.2 verison it tells me that the game crashed how do i fix this or whats the problem
#606 [21:19] <DankDillon> https://paste.ubuntu.com/p/h6hwjFnfzF/
#607 [21:20] <DankDillon> ^^ Absol
#608 [21:20] <Andrio> DankDillon, I'd try to delete C:\Program Files\ByteFence\
#609 [21:21] <Andrio> DankDillon, you might need to be in safe mode
#610 [21:21] <Andrio> ??> mandy launcher/log
#611 [21:21] <Absol> mandy: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#612 [21:21] <DankDillon> Safe... Mode?
#613 [21:22] <Andrio> DankDillon, safe mode? https://support.microsoft.com/en-au/help/12376/windows-10-start-your-pc-in-safe-mode
#614 [21:23] <DankDillon> https://paste.ubuntu.com/p/gPrDMCnh9y/
#615 [21:25] <Andrio> DankDillon, is that the entire log?
#616 [21:26] <DankDillon> YEboii
#617 [21:26] <DankDillon> i did Ctrl+A like it asked
#618 [21:27] <Andrio> DankDillon, you weren't asked about the launcher log though
#619 [21:28] <mandy> my launcher log just keeps saying waiting for log output
#620 [21:28] <DankDillon> [21:21] <Absol> mandy: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#621 [21:28] <DankDillon> OOF
#622 [21:28] <DankDillon> THATS NOT ME XDDD
#623 [21:28] <DankDillon> I was mistaken
#624 [21:28] <DankDillon> Sorry :P
#625 [21:29] <Andrio> hm
#626 [21:29] <DankDillon> https://gyazo.com/f23cb471a0979f4c93afbd91f26409d4 The Journey.
#627 [21:32] * CantLogIn2018 [webchat@cpe-65-31-166-187.wi.res.rr.com] has joined #minecrafthelp
#628 [21:32] <DankDillon> OK
#629 [21:32] <DankDillon> Andrio
#630 [21:32] <CantLogIn2018> I purchased minecraft probably 5 years ago
#631 [21:32] <DankDillon> So. I deleted it but it is still in the file.
#632 [21:32] <mandy> my launcher log just keeps saying waiting for log output
#633 [21:33] <CantLogIn2018> and i forgot my username and my apssword and my email
#634 [21:34] <CantLogIn2018> hrlppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp
#635 [21:34] <mandy> can i delete the app and then reinstall it without having to buy it again
#636 [21:34] <CantLogIn2018> this caht fucking sucks im out
#637 [21:34] <Absol> CantLogIn2018: Please keep it civil
#638 [21:35] <CantLogIn2018> help me pleaseeeeeeeeeeeeee
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#640 [21:36] <Andrio> mandy, yes.
#641 [21:37] <Andrio> DankDillon, perhaps restart the PC now
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#644 [21:40] <DankDillon> Immm backkk and i think in safe mode!!
#645 [21:41] <Andrio> Safe mode normally doesn't load networking drivers...
#646 [21:41] <Andrio> unless you choose 'safe mode with networking'.
#647 [21:43] <DankDillon> i pressed f5
#648 [21:43] <DankDillon> (Which is that)
#649 [21:46] <DankDillon> https://gyazo.com/6616ce30cb4e942ee6743b4b66726158 WHAT DO I DO?!
#650 [21:48] <Andrio> You sure you're in safe mode?
#651 [21:49] <Andrio> DankDillon, you sure you're in safe mode?
#652 [21:49] <Andrio> mm
#653 [21:49] <DankDillon> Pretty sure...
#654 [21:49] <DankDillon> One sec, i just went into Task managerr and found traces oif that MAF
#655 [21:50] <DankDillon> IM FINNA BUS
#656 [21:50] <DankDillon> I THINK ITS GONE
#657 [21:50] <DankDillon> TIS WORK
#658 [21:51] <DankDillon> HALEHLUAH (Totally spelled correctly)
#659 [21:51] <Andrio> o
#660 [21:51] <DankDillon> Thank you! have a wonderful night!!
#661 [21:51] <Andrio> No problem...
#662 [21:52] <mandy> its still doing it and it wont load my launch log
#663 [21:53] <Andrio> mandy, try using the older launcher from https://minecraft.net/download/alternative
#664 [21:57] <mandy> that worked thank you so how do i make a shortcut for this one
#665 [21:59] <Andrio> mandy, right click -> Send to -> Desktop
#666 [21:59] <mandy> im so sorry im such a noob right click what
#667 [22:00] <Andrio> mandy, whatever you want to make a shortcut to.
#668 [22:00] <Andrio> (A file)
#669 [22:01] <mandy> ummmmm
#670 [22:07] <mandy> awsome i got it thank u for helping me i know that should have been fixable on my own but like i said im a total noob to the pc addition
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#675 [23:12] * Alex_ [webchat@234.180.216.139.sta.dodo.net.au] has joined #minecrafthelp
#676 [23:13] <Alex_> My minecraft game won't start as it can't locate Java Runtime
#677 [23:13] <Alex_> I'm playing on Mac
#678 [23:13] <Alex_> what do i do?
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#683 [23:24] <Thrail> Hello, mates.
#684 [23:25] <Thrail> Had a bunch of friends of mine start up MC again, haven't been on for years so I forgot the gmail associated with the account. Is it possible for me to change the email without knowing it? I have my username and password down.
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#688 [23:45] <huangwohao> How to change the name of the game？
#689 [23:45] <huangwohao> How to change the name of the game？
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