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#6 [00:23] <Andrio> ??> carljohnson12 win/hosts/edit
#7 [00:23] <Absol> carljohnson12: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#8 [00:23] <Absol> carljohnson12: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#9 [00:23] <Andrio> carljohnson12, remove all lines containing mojang from that file.
#10 [00:24] <carljohnson12> including the numbers at the start of each?
#11 [00:24] <Andrio> The entire lines, yes
#12 [00:25] <carljohnson12> done
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#14 [00:27] <carljohnson12> should i try to log in again
#15 [00:27] <Andrio> Yes.
#16 [00:29] <carljohnson12> thank you so much!! i couldn't log in for months!
#17 [00:29] <carljohnson12> or weeks
#18 [00:30] <carljohnson12> but yeah, thanks!
#19 [00:30] <Andrio> No problem.
#20 [00:30] <Andrio> No problem.
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#23 [00:31] <EduJC> hello
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#25 [00:57] * PatientNeutral [webchat@c-24-10-172-129.hsd1.ut.comcast.net] has joined #minecrafthelp
#26 [00:59] <PatientNeutral> My minecraft keeps crashing at the launcher before the game loads up
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#31 [01:06] * oddone [webchat@c-24-10-172-129.hsd1.ut.comcast.net] has joined #minecrafthelp
#32 [01:07] <oddone> My minecraft doesnt load
#33 [02:31] * Ran_ [webchat@76-215-47-251.lightspeed.mckntx.sbcglobal.net] has joined #minecrafthelp
#34 [02:31] <Ran_> Hi, I have a question about purchase
#35 [02:33] <Ran_> @absol
#36 [02:33] <Ran_> Hi, I have a question about purchase
#37 [02:38] * Ran_ [webchat@76-215-47-251.lightspeed.mckntx.sbcglobal.net] has joined #minecrafthelp
#38 [02:38] <Ran_> menu Status #minecrafthelpX [The community Minecraft support channel | If Java 9 breaks your Minecraft, revert to Java 8. | Ask here, DO NOT SEND A PRIVATE MESSAGE | FAQ: http://bit.ly/MCv112-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.12.2; Launcher: 2.0.934; Pocket Edition: 1.2 | We only support non-modded current releases.] [02:38] == Ran_ [webchat@76-215-47-251.lightspeed
#39 [02:38] <Ran_> menu Status #minecrafthelpX [The community Minecraft support channel | If Java 9 breaks your Minecraft, revert to Java 8. | Ask here, DO NOT SEND A PRIVATE MESSAGE | FAQ: http://bit.ly/MCv112-FAQ | Account issue? http://is.gd/mc_acct | Rules: http://j.mp/mch-rules | Client/Server: 1.12.2; Launcher: 2.0.934; Pocket Edition: 1.2 | We only support non-modded current releases.] [02:38] == Ran_ [webchat@76-215-47-251.lightspeed
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#41 [04:15] * SW94 [webchat@94.12.111.151] has joined #minecrafthelp
#42 [04:15] <SW94> hi
#43 [04:16] <SW94> can i play in a minecraft server from my PC together with someone on Xbox?
#44 [05:17] * Hunter_MS [webchat@adsl-dyn-107.95-102-100.t-com.sk] has joined #minecrafthelp
#45 [05:17] <Hunter_MS> HI, I have a problem with pixel not accelerated :/ :( :( https://paste.ubuntu.com/p/6FH7yKNF2z/
#46 [05:20] <Andrio> Hunter_MS, that isn't the complete report.
#47 [05:23] <Hunter_MS> https://paste.ubuntu.com/p/bmvYBH2kDn/ Im so sorry.... this one
#48 [05:23] <Andrio> Hunter_MS, I'm afraid your video card is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#49 [05:25] * SW94 [webchat@94.12.111.151] has quit. (Ping timeout: 180 seconds)
#50 [05:26] <Hunter_MS> ok, thak you very much
#51 [05:54] * mgil123 [webchat@77.126.169.187] has joined #minecrafthelp
#52 [05:55] <mgil123> hi i have a problem everytime i strat the game it crashes and says this to me The game crashed whilst initializing game Error: java.lang.OutOfMemoryError: Java heap space
#53 [06:02] <Andrio> ??> mgil123 launcher/crash-log
#54 [06:02] <Absol> mgil123: We need to see your crash log, which is created after a crash.
#55 [06:02] <Absol> mgil123: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recently dated text file and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#56 [06:14] <mgil123> ok
#57 [06:16] <mgil123> https://paste.ubuntu.com/p/bnKXkH3r4S/
#58 [06:16] <mgil123> here
#59 [06:16] <mgil123> andrio
#60 [06:16] <mgil123> are you here
#61 [06:20] <mgil123> hi i have a problem everytime i strat the game it crashes and says this to me The game crashed whilst initializing game Error: java.lang.OutOfMemoryError: Java heap space
#62 [06:20] <Andrio> ??> mgil123 win/reinst
#63 [06:20] <Absol> mgil123: You may need to reinstall the locally installed files that Minecraft puts into place.
#64 [06:20] <Absol> mgil123: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#65 [06:20] <mgil123> this is my rash log https://paste.ubuntu.com/p/bnKXkH3r4S/
#66 [06:22] <mgil123> i all ready tried this but when i tried this i deleted everything
#67 [06:22] <mgil123> what is saves directory
#68 [06:22] * ssundee42 [webchat@cpe-74-78-136-54.maine.res.rr.com] has joined #minecrafthelp
#69 [06:23] <ssundee42> has anyonje else had to buy minecraft again?
#70 [06:23] <ssundee42> *anyone
#71 [06:23] <mgil123> Absol what is saves directory
#72 [06:23] <mgil123> nope
#73 [06:24] <Andrio> A directory named 'saves'.
#74 [06:24] <ssundee42> during the early days of minecraft i purchased it
#75 [06:24] <mgil123> ok
#76 [06:24] <mgil123> i am trying it now
#77 [06:24] <ssundee42> well to be more fair it was a free download
#78 [06:25] <ssundee42> but then i purchased it as my demo timer ran out
#79 [06:26] <ssundee42> and now my launcher has suddenly changed into a demo
#80 [06:26] <mgil123> if it will work i will be so happy
#81 [06:26] <mgil123> it is now just dowloading
#82 [06:27] <ssundee42> they are saying i need to purchase minecraft after i allready did!(which i am really hangry about)any ideas
#83 [06:28] <mgil123> dude did you login to the wesite
#84 [06:28] <ssundee42> i dont see why they would revoke my membership just because ive been away for a whaile and yes i went to the website
#85 [06:28] <mgil123> because when you log in you can dowload it free
#86 [06:28] <mgil123> oh idk why
#87 [06:29] <ssundee42> i am logged in
#88 [06:29] <GreyVulpine> They don't revoke membership for inactivity.
#89 [06:29] <GreyVulpine> I've purchased minecraft back in Alpha, still have it.
#90 [06:30] <mgil123> omg thank you so much arnold and andrio now i have minceaft after i did not play it for 2 years
#91 [06:30] <mgil123> thank you so much
#92 [06:30] * ssundee42 [webchat@cpe-74-78-136-54.maine.res.rr.com] has quit. (Quit: Web client closed)
#93 [06:30] <Andrio> What even is bid.a?
#94 [06:31] * parasite [~parasite@mar75-4-82-230-46-11.fbx.proxad.net] has joined #minecrafthelp
#95 [06:31] <GreyVulpine> ?
#96 [06:34] <Andrio> As far as I can tell it's net.minecraft.util.ScreenShotHelper
#97 [06:34] <Andrio> I can't find any reference to IOUtils there though
#98 [06:55] * Teslabird [webchat@89.239.211.124] has joined #minecrafthelp
#99 [06:56] <Teslabird> Hello. I have been playing minecraft for a few years. I am 31, male, and have allways been looking for a server that fits my needs.
#100 [06:57] <GreyVulpine> This is a community-run minecraft technical support channel. We don't do server recommendations here. Try the forums?
#101 [06:57] <Teslabird> Oups.. Here is my question... I am looking for a server with faction like rules. Claiming, fighting griefing and so on. But it should be simple - no shop, no equipment from the start and so on. Anyone know of a server like this?
#102 [06:59] <Teslabird> oh, thanks GreyVulpine. Ill try that
#103 [07:00] <GreyVulpine> https://www.minecraftforum.net/forums/minecraft/multiplayer
#104 [07:00] <Teslabird> thanks
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#107 [07:08] <Ares> Hello there. I was trying to extend my sons minecraft realms account, but whenever Im trying to pay for the monthly fee the system is saying that there was a problem with my payment (error) please try again. I tried already couple of times and I have no idea what to do...
#108 [07:11] <Ares> My card is available to pay for international payments so if there is different way to pay for the realms please let me know.
#109 [07:37] <urielsalis> Ares, you are trying to use a prepaid card?
#110 [07:38] <urielsalis> Ares, also, have you called your bank to authorize the purchase? Mine requires that for international payments even when its a international card :P
#111 [07:46] <Ares> Ow thats a good idea. Thanks
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#119 [09:17] <g12> i can't play minecraft java edition
#120 [09:17] <g12> shows: The game crashed whilst initializing game The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#121 [09:18] <TheWolfTamer> the launcher is launched but i cant see it
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#124 [09:35] * iddoxi [webchat@bzq-79-178-44-127.red.bezeqint.net] has joined #minecrafthelp
#125 [09:35] <iddoxi> everytime i try to play minecraft its crush
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#128 [10:05] * Gudebamsen [webchat@xd4ed87e4.cust.hiper.dk] has joined #minecrafthelp
#129 [10:06] <Gudebamsen> i cant run my minecraft game, whenever im trying to run it, it says something about cant create a map....
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#138 [10:54] * MMMpepsi [webchat@99-19-97-170.lightspeed.milwwi.sbcglobal.net] has joined #minecrafthelp
#139 [10:54] <MMMpepsi> HEy
#140 [10:54] <MMMpepsi> My ip is banned from mojangs auth servers and its been like this for over 10 hours i think
#141 [11:34] * federico2726 [webchat@btm178.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#142 [11:34] * LBK333 [webchat@x590c6187.dyn.telefonica.de] has joined #minecrafthelp
#143 [11:34] <LBK333> Hi
#144 [11:37] <LBK333> Me and my friends have a problem while connecting to a minecraft realm. We are all connected via ethernet cable to the same router. The first person can join the realm. When further people want to join, we get the following error: java.io.IOException: Connection reset by peer. Is there any chance to play minecraft realms via LAN? We don't want to use the local multiplayer option and prefer our realm world.
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#148 [12:21] * DOMINIK2007 [webchat@89-64-38-104.dynamic.chello.pl] has joined #minecrafthelp
#149 [12:26] * TheGracefulFox [webchat@cpe-76-177-119-106.natcky.res.rr.com] has joined #minecrafthelp
#150 [12:27] <TheGracefulFox> got an email for a request to reset my email but didnt request it?
#151 [12:34] <TheGracefulFox> dont understand why the minecraft security is fucking shit
#152 [12:34] <Absol> TheGracefulFox: Please keep it civil
#153 [12:35] <TheGracefulFox> seems like anytime you dont play for aleast an hour a week they release the login information
#154 [12:35] * rrooyy1 [webchat@5ec0e93f.skybroadband.com] has joined #minecrafthelp
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#156 [12:35] <rrooyy1> Hey, could anyone help me out?
#157 [12:36] <rrooyy1> I am trying to connect to a server and I keep getting "java.net.SocketException:Network is unreachable", however I know this is not the server, as my friend is playing now. It hasn't started doing this until today.
#158 [12:37] * DOMINIK2007 [webchat@89-64-38-104.dynamic.chello.pl] has quit. (Quit: Web client closed)
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#160 [12:42] * rrooyy1 [webchat@5ec0e93f.skybroadband.com] has joined #minecrafthelp
#161 [12:43] <rrooyy1> Really need some help, if anyone can give me some.
#162 [12:44] * rrooyy1_ [webchat@5ec0e93f.skybroadband.com] has joined #minecrafthelp
#163 [12:44] * rrooyy1_ [webchat@5ec0e93f.skybroadband.com] has quit. (Client Quit)
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#165 [12:52] * NAKA_K [webchat@90.151.89.154] has joined #minecrafthelp
#166 [12:53] <NAKA_K> when you try to start the game, the games Folder tab appears unavailable or does not exist.
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#180 [13:39] * savannah [webchat@cpe-108-185-56-17.socal.res.rr.com] has joined #minecrafthelp
#181 [13:40] <savannah> hey
#182 [13:41] <savannah> Why is the name Sav blocked?
#183 [13:41] <savannah> i wanted the name sav, as its my nickname my brother used to call me before he passed.
#184 [13:41] * savannah [webchat@cpe-108-185-56-17.socal.res.rr.com] has quit. (Client Quit)
#185 [13:47] * zniv [webchat@62-251-77-196.ip.xs4all.nl] has joined #minecrafthelp
#186 [13:49] <zniv> I can't acces my 2nd account (zniv2) i forgot the email and i don't know the security questions (i didn't make the account) but i do know the username and the password!
#187 [13:50] * Afootpluto [Afootpluto@2600:3c01:e001:3960::6] has joined #minecrafthelp
#188 [14:09] * Batman_ [webchat@79-66-90-243.dynamic.dsl.as9105.com] has joined #minecrafthelp
#189 [14:09] * ManlyManOfManliness [webchat@131.125.11.1] has joined #minecrafthelp
#190 [14:11] <ManlyManOfManliness> I can't log in because it says incorrect password or e-mail or username. So I reset my password and afterwards I try to log in and it says the same thing. I used the correct e-mail and I put in the new password. So why can't I log in?
#191 [14:11] <mattym> ??> ManlyManOfManliness login/throttle
#192 [14:11] <Absol> ManlyManOfManliness: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#193 [14:11] <Absol> ManlyManOfManliness: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#194 [14:11] <ManlyManOfManliness> Okay thank you
#195 [14:12] * ManlyManOfManliness [webchat@131.125.11.1] has quit. (Client Quit)
#196 [14:13] <Batman_> hi im getting an error when trying to launch minecraft ........Unable to start Java. Error details: The requested operation requires elevation Filename on disk: javaw.exe Path: C:\Users\admin\Documents\Curse\Minecraft\Install\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: file
#197 [14:14] <mattym> ??> Batman_ mods
#198 [14:14] <Absol> Batman_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#199 [14:15] * nana [webchat@181.137.102.89] has joined #minecrafthelp
#200 [14:15] <Batman_> ok, wasn't aware it was anything to do with mods
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#203 [14:21] * madc [webchat@cpc79929-stkp12-2-0-cust229.10-2.cable.virginm.net] has joined #minecrafthelp
#204 [14:22] <madc> When I try to log into the launcher it says "could not connect to servers"
#205 [14:22] <mattym> ??> madc tools/hjt
#206 [14:22] <Absol> madc: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#207 [14:22] <Absol> madc: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#208 [14:23] <madc> ok
#209 [14:24] <madc> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 20:23:56, on 23/02/2018 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.16299.0015) Boot mode: Normal Running processes: C:\Program Files\ByteFence\rtop\bin\rtop_bg.exe C:\Program Files (x86)\TeamViewer\TeamViewer.exe C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe C:\Program Files (x86)\CyberLink\YouCam\YouCam
#210 [14:24] <mattym> madc, Follow all the directions please.
#211 [14:24] <madc> ok
#212 [14:24] * Tilly [webchat@96-2-34-81-dynamic.midco.net] has joined #minecrafthelp
#213 [14:25] <Tilly> Hi, I am trying to connect my minecraft account with the twitch app but I don't see the option to do that am I missing a step?
#214 [14:25] <madc> https://paste.ubuntu.com/p/zNvst6CF6X/
#215 [14:25] <mattym> Tilly, That is no longer an option.
#216 [14:25] <mattym> ??> madc info/mcleaks
#217 [14:25] <Absol> madc: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#218 [14:25] <Absol> madc: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#219 [14:25] <Absol> madc: After removing it, CHANGE YOUR PASSWORD
#220 [14:26] <madc> how do I remove it
#221 [14:26] <Tilly> ok. My end goal was trying to play Ozone 2 and I thought that is how I got there
#222 [14:26] <mattym> ??> madc win/hosts/edit
#223 [14:26] <Absol> madc: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#224 [14:26] <Absol> madc: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#225 [14:27] <Tilly> Anyone know how to get the Ozone 2 mod pack working or downloaded?
#226 [14:27] <mattym> Tilly, There is no longer an integration option, if you are using the Twitch launcher, all you should need to do is log in the normal way
#227 [14:28] <madc> i dont have hosts
#228 [14:28] <Tilly> I have never played it before and the only place I find the modpack told me to do it through the Twitch launcher
#229 [14:28] <mattym> madc, You can't not.
#230 [14:28] <Tilly> humm I will have to look more
#231 [14:29] <mattym> Tilly, As far as getting a modpack, I am not sure how thats done with the Twitch launcher, once you have it installed tho, all you need to do is log in like you normally would on the game once its started.
#232 [14:31] * CrazyLevi [webchat@85.255.43.123] has joined #minecrafthelp
#233 [14:32] <madc> i cant find hosts
#234 [14:32] <madc> its just not there
#235 [14:32] <CrazyLevi> If the EULA states that you can't sell things that makes things unfair dont then hypixel for example break EULA?
#236 [14:33] <Tilly> I figured it out ! thanks
#237 [14:33] * Tilly [webchat@96-2-34-81-dynamic.midco.net] has quit. (Quit: Web client closed)
#238 [14:34] <CrazyLevi> Because the EULA says that the only thing that could be sold is cosmetic items
#239 [14:34] <CrazyLevi> Like pets and hats
#240 [14:34] <CrazyLevi> not ranks or anything like that
#241 [14:35] <madc> CrazyLevi: can you help me??
#242 [14:35] <CrazyLevi> with what?
#243 [14:35] <madc> https://paste.ubuntu.com/p/zNvst6CF6X/
#244 [14:36] <CrazyLevi> I'm not the best at java or whatever that is. I just can some html coding. nothing else
#245 [14:36] <CrazyLevi> so no
#246 [14:37] <madc> :(
#247 [14:37] <CrazyLevi> I'm sorry
#248 [14:37] <CrazyLevi> But can you help me?
#249 [14:38] <madc> wth?
#250 [14:38] <CrazyLevi> EULA
#251 [14:39] <CrazyLevi> Can anybody help me please?
#252 [14:40] <mattym> madc, There is always a hosts file, follow the instructions you were given.
#253 [14:41] <mattym> CrazyLevi, They can seel ranks as long as they don't contain stuff other than cosmetic perks.
#254 [14:44] * karl [webchat@c-66-176-233-18.hsd1.fl.comcast.net] has joined #minecrafthelp
#255 [14:45] <karl> i dont know how access my account and i dont know what email i used and i dont know my password but i do know my username
#256 [14:45] <mattym> ??> karl account/send-email
#257 [14:45] <Absol> karl: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#258 [14:45] <Absol> karl: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#259 [14:47] * madc [webchat@cpc79929-stkp12-2-0-cust229.10-2.cable.virginm.net] has quit. (Ping timeout: 180 seconds)
#260 [14:50] <karl> why dont u guys have a number i can call by the time i get an email back im not gonna want to play this game anymore
#261 [14:54] * Lukeyboyyy [webchat@96.142.90.146.dyn.plus.net] has joined #minecrafthelp
#262 [14:55] <Lukeyboyyy> Hi my minecraft wont doenload
#263 [14:56] <Lukeyboyyy> Unable to save download. nether1.ogg Name: nether1.ogg URL: http://resources.download.minecraft.net/71/71cc853556f7ca5784c9e9fc8e0bd6778d13027b Error details: Attempting to move successful download to C:/Users\luke\AppData\Roaming\.minecraft\assets\objects\71/71cc853556f7ca5784c9e9fc8e0bd6778d13027b The process cannot access the file because it is being used by another process Filename on disk: 1c24-4bc6-144d-a602 Path: C:\Users\luke\A
#264 [14:56] <mattym> Lukeyboyyy, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#265 [14:59] * goagem [webchat@c80-216-139-130.bredband.comhem.se] has joined #minecrafthelp
#266 [14:59] <Lukeyboyyy> Okay thank you then what re install the game
#267 [15:00] <mattym> Lukeyboyyy, You shouldn't need to reinstall, it should just be able to get the files next time you start it
#268 [15:00] <CrazyLevi> mattym then how does saicopvp it?
#269 [15:02] <CrazyLevi> they sell more then cosmetic items
#270 [15:02] <Lukeyboyyy> okay thanks for the help!
#271 [15:02] <Lord_Ralex> They are not allowed to
#272 [15:03] * goagem [webchat@c80-216-139-130.bredband.comhem.se] has quit. (Ping timeout: 180 seconds)
#273 [15:03] <Lord_Ralex> And are violating terms by doing so
#274 [15:03] <mattym> CrazyLevi, If you believe they break the EULA report it https://help.mojang.com/customer/en/portal/articles/1647288-servers-that-violate-commercial-use-guidelines
#275 [15:04] * comeslive [webchat@188.236.253.71] has joined #minecrafthelp
#276 [15:04] <Lukeyboyyy> The game crashed whilst initializing game The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#277 [15:04] <Lukeyboyyy> Im getting this now
#278 [15:05] <comeslive> I forgot my password and I don't see my account sending anything
#279 [15:05] * mine13 [webchat@90.215.24.67] has joined #minecrafthelp
#280 [15:05] <comeslive> I forgot my password and I don't see my account sending anything
#281 [15:05] <mattym> ??> comeslive account/send-email
#282 [15:05] <Absol> comeslive: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#283 [15:05] <Absol> comeslive: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#284 [15:05] <mattym> ??> Lukeyboyyy win/dxdiag
#285 [15:05] <Absol> Lukeyboyyy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#286 [15:06] * mine13 [webchat@90.215.24.67] has quit. (Client Quit)
#287 [15:06] * mine13 [webchat@90.215.24.67] has joined #minecrafthelp
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#290 [15:08] <comeslive> my account is empty is nothing to send I don't see anything I reset my password I put reset password I don't see any messages
#291 [15:08] <mattym> comeslive, Follow the instructions Absol sent you
#292 [15:09] <comeslive> send me nothing I need the something my account is empty what is the damn it suctions I need to send me my email
#293 [15:10] <mattym> comeslive, No one here can help you, you need to do the instructions Absol wrote in order to contact Mojang.
#294 [15:11] <comeslive> why can you not send it right now
#295 [15:13] * Lukeyboyyy [webchat@96.142.90.146.dyn.plus.net] has quit. (Ping timeout: 180 seconds)
#296 [15:30] * randomperson [webchat@125-237-105-250.jetstream.xtra.co.nz] has joined #minecrafthelp
#297 [15:31] <randomperson> Hey, so I am entering regarding a previous conversation
#298 [15:34] * randomperson [webchat@125-237-105-250.jetstream.xtra.co.nz] has joined #minecrafthelp
#299 [15:35] <randomperson> If I have a solution to a problem am i able to share it?
#300 [15:39] * randomperson [webchat@125-237-105-250.jetstream.xtra.co.nz] has quit. (Ping timeout: 180 seconds)
#301 [15:45] * Crafter [webchat@c-65-96-139-207.hsd1.ma.comcast.net] has joined #minecrafthelp
#302 [15:47] <Crafter> when i try to play the demo it says failed to download something.ogg, what do i do to fix it
#303 [15:49] * Crafter [webchat@c-65-96-139-207.hsd1.ma.comcast.net] has quit. (Client Quit)
#304 [15:50] * HapeyReach [webchat@248-124-204-138.icabo.tv.br] has joined #minecrafthelp
#305 [15:50] <HapeyReach> hello
#306 [15:50] * Crafter [webchat@c-65-96-139-207.hsd1.ma.comcast.net] has joined #minecrafthelp
#307 [15:51] <Crafter> hi, it wont lwt me play the demo, what do i do
#308 [15:51] * HapeyReach [webchat@248-124-204-138.icabo.tv.br] has quit. (Client Quit)
#309 [15:52] * HapeyReach [webchat@248-124-204-138.icabo.tv.br] has joined #minecrafthelp
#310 [15:52] <HapeyReach> #minecrafthelp
#311 [15:52] <HapeyReach> help, when I press on start in minecraft, crash report appears Pixel format not accelerated, any suggestions to help me?
#312 [15:53] <Crafter> i got no idea buddie, im just trying to get to play the demo without anything failing to download
#313 [15:54] <HapeyReach> i got no idea buddie, im just trying to get to play the demo without anything failing to download
#314 [15:54] <Crafter> ???
#315 [15:54] <HapeyReach> oi
#316 [15:54] <Crafter> what
#317 [15:54] <HapeyReach> brazil
#318 [15:55] <Crafter> oh
#319 [15:55] <HapeyReach> oi=hello
#320 [15:55] <Crafter> i know
#321 [15:55] * alegamer09 [webchat@5.102.18.146] has joined #minecrafthelp
#322 [15:55] <Crafter> im massachussetes
#323 [15:57] <Crafter> so uh... how r u today
#324 [15:58] * HapeyReach [webchat@248-124-204-138.icabo.tv.br] has quit. (Ping timeout: 180 seconds)
#325 [15:59] <Crafter> im never gonna play minecraft on pc
#326 [15:59] * evilalien21 [webchat@99-38-100-76.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#327 [15:59] <Crafter> welcome
#328 [16:00] <evilalien21> hello?
#329 [16:00] <Crafter> hi
#330 [16:00] <Crafter> im not a vulenteer
#331 [16:01] <Crafter> but what proble are you having
#332 [16:02] <evilalien21> Well, the email associated with my mc account was terminated a few months ago and now I cant log in to minecraft.
#333 [16:03] <Crafter> damn, that sucks
#334 [16:03] <Crafter> i cant even download the demo
#335 [16:03] * alegamer09 [webchat@5.102.18.146] has quit. (Quit: Web client closed)
#336 [16:05] <Crafter> was your version 1.12.2
#337 [16:07] <evilalien21> Yes
#338 [16:07] <Crafter> tell me, is the texture realer than the texture in 1.66 (ps3 version)
#339 [16:08] <evilalien21> sure?
#340 [16:09] <Crafter> i mean does the water look like water, are there shadows, do the trees move in the wind, does everything look real
#341 [16:09] <Crafter> or is that a texture pack
#342 [16:11] <evilalien21> I mean for things to realistic, you'd need shaders. Different shades have different characteristics
#343 [16:12] * Qball [Elite17280@chi.elitebnc.org] has quit. (Ping timeout: 182 seconds)
#344 [16:12] <Crafter> thaaaats how he did it
#345 [16:13] <Crafter> i watched the video of what would happen if the enchantments were at the max level allowed and everything looked real.
#346 [16:13] <Crafter> mustve been a realistic texture pack he downloade
#347 [16:15] * FilleC [webchat@77.106.142.21] has joined #minecrafthelp
#348 [16:18] <FilleC> i don't know how to update to 1.12.2 cause i got the 1.11 version can someone please help me
#349 [16:19] * Kargen [webchat@47-32-235-212.dhcp.ftwo.tx.charter.com] has joined #minecrafthelp
#350 [16:19] <Crafter> i think you have to go to where you bought/ downloaded minecraft and download the update file data and it'l update
#351 [16:19] * Qball [Elite17280@chi.elitebnc.org] has joined #minecrafthelp
#352 [16:20] <FilleC> thanks i will try that
#353 [16:20] <Crafter> your welcome
#354 [16:20] <Crafter> now, can anyone help me understand why i cant download the demo version
#355 [16:22] <Crafter> i need to talk to jeb or notch right now
#356 [16:23] <Crafter> cuz im losing my mind
#357 [16:25] <Crafter> im gonna wait then
#358 [16:25] * DaveKakino23 [webchat@90.255.190.67] has joined #minecrafthelp
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#361 [16:42] * ejhayes [webchat@ool-4579f9f1.dyn.optonline.net] has joined #minecrafthelp
#362 [16:43] * oscar [webchat@181.67.33.31] has joined #minecrafthelp
#363 [16:43] <ejhayes> I wanted my friend to join in my singleplayer but then I remembered, it's singleplayer, so I was wondering if there was anyway besides making, port fowarding, coding, etc, a multiplayer game
#364 [16:44] <ejhayes> If that makes any sense
#365 [16:45] <mattym> ejhayes, you can open your world to LAN if you are both on the same network
#366 [16:46] <ejhayes> We are not on the same network, although I wish we were.
#367 [16:47] <ejhayes> ...
#368 [16:48] <mattym> ejhayes, Then all you can do is set up a server.
#369 [16:51] * zniv [webchat@62-251-77-196.ip.xs4all.nl] has quit. (Ping timeout: 180 seconds)
#370 [16:52] * Kargen [webchat@47-32-235-212.dhcp.ftwo.tx.charter.com] has quit. (Quit: Web client closed)
#371 [16:55] <evilalien21> @ejhayes maybe play on LAN mode?
#372 [16:55] * evilalien21 [webchat@99-38-100-76.lightspeed.cicril.sbcglobal.net] has quit. (Quit: Web client closed)
#373 [17:00] <ejhayes> Dang, alright, can anyone "teach"
#374 [17:00] <ejhayes> me on how to make a server, cause i've never done it before*
#375 [17:53] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has quit. (Ping timeout: 182 seconds)
#376 [18:03] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#377 [18:08] * dunadan1 [webchat@173-228-5-253.dsl.static.fusionbroadband.com] has joined #minecrafthelp
#378 [18:08] <dunadan1> hrello
#379 [18:09] <dunadan1> hello
#380 [18:09] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has joined #minecrafthelp
#381 [18:09] <dunadan1> my minecraft keeps crashing when i get to home screen
#382 [18:10] * dunadan1 [webchat@173-228-5-253.dsl.static.fusionbroadband.com] has quit. (Client Quit)
#383 [18:12] * ARW2005 [webchat@47.185.189.29] has joined #minecrafthelp
#384 [18:12] <ARW2005> My minecraft latest snapshot will not open
#385 [18:13] <ARW2005> It says "Unable to save download."
#386 [18:13] <ARW2005> 1.13.json
#387 [18:13] <ARW2005> 1.13.json
#388 [18:13] * ARW2005 [webchat@47.185.189.29] has left #minecrafthelp
#389 [18:15] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has quit. (Ping timeout: 186 seconds)
#390 [18:25] * GreyVulpine [~ident@c-98-209-31-12.hsd1.mi.comcast.net] has joined #minecrafthelp
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#392 [18:26] * Boon [webchat@67.143.160.93] has joined #minecrafthelp
#393 [18:30] <Boon> Hey everyone, so my friend has a MC but everytime he logs on to it, it sends him out of the world, with mobs being the only visible thing on the screen. Does anyone know why it happens, or even how to fix it? We uninstalled it a bunch of times, and reinstalled it, but it did not work ever.
#394 [18:40] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has joined #minecrafthelp
#395 [18:43] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has quit. (Ping timeout: 182 seconds)
#396 [18:44] * Pitudo70 [webchat@187.232.31.152] has joined #minecrafthelp
#397 [18:46] * michaelstl2000 [webchat@24-107-22-68.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#398 [18:46] <michaelstl2000> It wont let me connect to any servers after changing account name
#399 [18:48] * JDT [webchat@c-73-153-10-166.hsd1.co.comcast.net] has joined #minecrafthelp
#400 [18:48] * BTA [webchat@c-73-153-10-166.hsd1.co.comcast.net] has joined #minecrafthelp
#401 [18:49] <JDT> I having problems with my account. I cannot remember my user name or password or the initial email i used to set it up
#402 [18:49] * jjs999jjs [~jjs999jjs@2a02:c7d:662b:300:212e:381f:c67f:5ae0] has quit. (Quit: Leaving)
#403 [18:50] * michaelstl2000 [webchat@24-107-22-68.dhcp.stls.mo.charter.com] has quit. (Ping timeout: 180 seconds)
#404 [18:50] <JDT> Does anyone have any suggestions on where or who I can talk to or go to reset? The standard reset help is not working
#405 [18:51] <GreyVulpine> JDT - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#409 [19:03] * Mason [webchat@pool-108-6-26-56.nycmny.fios.verizon.net] has joined #minecrafthelp
#410 [19:05] <Mason> when i go to sign in it always says invalid username or email and i send a new pass code but it still does not work
#411 [19:21] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#412 [19:30] * bullshitmigration [webchat@c-1628225c.015-458-6f72651.cust.bredbandsbolaget.se] has joined #minecrafthelp
#413 [19:30] * Absol kicked bullshitmigration from #minecrafthelp (Reason: ullshitmigration :Keep it civilized, you are just a human being)
#414 [19:30] * flowersandcakes [webchat@c-1628225c.015-458-6f72651.cust.bredbandsbolaget.se] has joined #minecrafthelp
#415 [19:31] <flowersandcakes> Yo ma migration ain't working I press the button nothing ain't happening just a refresh of the page tried changing password 3 times now
#416 [19:32] <flowersandcakes> No one alive?
#417 [19:44] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has joined #minecrafthelp
#418 [19:46] <GreyVulpine> flowersandcakes - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#419 [19:53] * flowersandcakes [webchat@c-1628225c.015-458-6f72651.cust.bredbandsbolaget.se] has quit. (Quit: Web client closed)
#420 [19:59] * Hunter [webchat@c-67-177-63-122.hsd1.ut.comcast.net] has joined #minecrafthelp
#421 [20:00] <Hunter> When I try to get into minecraft it says "cannot locate java runtime" any clue?
#422 [20:03] * Hunter [webchat@c-67-177-63-122.hsd1.ut.comcast.net] has quit. (Client Quit)
#423 [20:10] * confused [webchat@d72-38-216-97.commercial1.cgocable.net] has joined #minecrafthelp
#424 [20:12] <confused> im trying to migrate my account but it keeps saying my password, username or email is wrong and now theyre asking for my redemption code but I bought the game when it was still only moths old and don't know what to do now :(
#425 [20:12] <confused> months*
#426 [20:13] * JUCATRU [webchat@181.49.86.81] has joined #minecrafthelp
#427 [20:15] <GreyVulpine> flowersandcakes - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#428 [20:15] <JUCATRU> i have a problem with launching the minecraft. it apperas: unable to save the download realms-1.10.19.jar
#429 [20:18] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
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#432 [20:29] * Kalinox [webchat@gtnupq1404w-lp130-06-76-67-152-174.dsl.bell.ca] has joined #minecrafthelp
#433 [20:29] <Kalinox> Hello, is anyone familliar with plugins?
#434 [20:33] * Kalinox [webchat@gtnupq1404w-lp130-06-76-67-152-174.dsl.bell.ca] has quit. (Client Quit)
#435 [20:43] * myrin [webchat@74-37-64-82.dsl1.ekgv.ca.frontiernet.net] has joined #minecrafthelp
#436 [20:44] <myrin> minecraft wont load worlds or sometimes wont load in general, what do?
#437 [20:44] * JUCATRU [webchat@181.49.86.81] has quit. (Ping timeout: 180 seconds)
#438 [20:45] * myrin [webchat@74-37-64-82.dsl1.ekgv.ca.frontiernet.net] has quit. (Client Quit)
#439 [20:55] * JoshuaBowler [webchat@84-45-139-248.static.enta.net] has joined #minecrafthelp
#440 [20:56] <JoshuaBowler> just reset my password, but its still saying that I'm putting in the wrong username/password
#441 [20:58] * Magic__ [webchat@204.174.106.80] has joined #minecrafthelp
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#443 [21:03] * Magic__ [webchat@204.174.106.80] has joined #minecrafthelp
#444 [21:04] <Magic__> I was about to purchase minecraft I tried creating an account but it said my email was already in use. what do i do?
#445 [21:08] <GreyVulpine> Request a password reset? https://account.mojang.com/password
#446 [21:14] * JoshuaBowler [webchat@84-45-139-248.static.enta.net] has quit. (Quit: Web client closed)
#447 [21:28] * Owen [~Owen@121.214.197.160] has quit. (Quit: ZNC 1.6.5+deb2build2 - http://znc.in)
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#449 [21:33] * squiff [webchat@c-76-112-198-143.hsd1.mi.comcast.net] has quit. (Client Quit)
#450 [21:40] * Silent_Jay [webchat@181.49.92.110] has joined #minecrafthelp
#451 [21:41] <Silent_Jay> hey all
#452 [21:41] <Silent_Jay> I bought minecraft back in alpha in 2010
#453 [21:41] <Silent_Jay> I've got the confirmation email
#454 [21:41] <Silent_Jay> how can I use that to download the game again?
#455 [21:42] <Silent_Jay> I definitely remember reading: "purchase minecraft now and you can play it for life" during the alpha
#456 [21:42] <Silent_Jay> Not trying to be a dick or anything, but is that still valid? who should I contact?
#457 [21:42] <Absol> Silent_Jay: Please keep it civil
#458 [21:42] <Silent_Jay> of course, sorry if i sound hostile
#459 [21:42] <Silent_Jay> im more curious than anything
#460 [21:44] <Silent_Jay> I've got a username and I can probably guess my old password, but the current minecraft website is requiring an email address to login and I never attached one to my account
#461 [21:44] <Silent_Jay> any advice?
#462 [21:45] <Andrio> ??> Silent_Jay account/send-email
#463 [21:45] <Absol> Silent_Jay: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#464 [21:45] <Absol> Silent_Jay: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#465 [21:47] <Silent_Jay> awesome, thanks guys
#466 [21:47] <Silent_Jay> err, guy
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#471 [23:15] * MAALMARI [webchat@c-66-177-75-173.hsd1.fl.comcast.net] has joined #minecrafthelp
#472 [23:15] <MAALMARI> https://paste.ubuntu.com/p/V4cb2WhHSy/ I don`t know whats going on
#473 [23:15] <MAALMARI> https://paste.ubuntu.com/p/V4cb2WhHSy/
#474 [23:15] <mattym> MAALMARI, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#475 [23:17] * Martin_Clemente [webchat@189.103.12.239] has quit. (Quit: Web client closed)
#476 [23:20] <MAALMARI> aww man
#477 [23:21] <MAALMARI> that sucks
#478 [23:24] * qt [webchat@31.215.242.40] has joined #minecrafthelp
#479 [23:25] <qt> a
#480 [23:25] <qt> a
#481 [23:25] <qt> a
#482 [23:25] <qt> aa
#483 [23:25] <qt> a
#484 [23:25] * Absol kicked qt from #minecrafthelp (Reason: t :Stop spamming)
#485 [23:26] <Andrio> Stop summoning bees.
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#487 [23:43] * MeanwhileAxel [webchat@c-73-67-250-128.hsd1.or.comcast.net] has joined #minecrafthelp
#488 [23:43] * mine_Game [webchat@85.97.32.112] has joined #minecrafthelp
#489 [23:44] <MeanwhileAxel> Hello
#490 [23:44] <mine_Game> hi
#491 [23:44] <MeanwhileAxel> whenever i try signing into the minecraft website, it gives me an error message
#492 [23:45] <mine_Game> I did server and could not enter
#493 [23:46] <mine_Game> ip nizarpro123123.aternos.me
#494 [23:47] <mine_Game> and could not enter
#495 [23:47] <Andrio> MeanwhileAxel, what error message?
#496 [23:47] <mine_Game> nothing
#497 [23:48] * MeanwhileAxel [webchat@c-73-67-250-128.hsd1.or.comcast.net] has quit. (Ping timeout: 180 seconds)
#498 [23:48] <mine_Game> Just wanna log in to server
#499 [23:48] <Andrio> mine_Game, the MotD says it's offline
#500 [23:48] <mine_Game> wiat
#501 [23:51] <Andrio> mine_Game, that server is down.
#502 [23:53] <mine_Game> now
#503 [23:53] <mine_Game> my server show
#504 [23:53] <mine_Game> ?
#505 [23:53] <Andrio> ?
#506 [23:54] <mine_Game> what
#507 [23:55] <mine_Game> ip nizarpro123123.aternos.me
#508 [23:56] <mine_Game> Please I want to login to server