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#8 [02:27] <Jamboy> Bell?
#9 [02:27] <Jamboy> Hello?
#10 [03:18] * rutorcu [webchat@eq020.i3m.upv.es] has joined #minecrafthelp
#11 [03:19] <rutorcu> Hi! I'm having some troubles executing minecraft in Linux
#12 [03:19] <rutorcu> when I launch the jar file I get:
#13 [03:20] <rutorcu> Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma Exception: javax.net.ssl.SSLException: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
#14 [03:20] <rutorcu> the system info is
#15 [03:20] <rutorcu> Bootstrap (v5) Current time is Mar 7, 2018 2:51:10 PM System.getProperty('os.name') == 'Linux' System.getProperty('os.version') == '4.14.0-deepin2-amd64' System.getProperty('os.arch') == 'amd64' System.getProperty('java.version') == '1.8.0_141' System.getProperty('java.vendor') == 'Oracle Corporation' System.getProperty('sun.arch.data.model') == '64'
#16 [03:26] * kylelekyle [webchat@cpc105432-brad21-2-0-cust899.17-1.cable.virginm.net] has joined #minecrafthelp
#17 [03:26] <kylelekyle> are the realms down?
#18 [03:26] <kylelekyle> more specifically, the purchasing of one
#19 [03:57] * Kolson [webchat@69.65.240.36] has joined #minecrafthelp
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#21 [04:15] * Crashed [webchat@dslb-178-000-147-225.178.000.pools.vodafone-ip.de] has joined #minecrafthelp
#22 [04:15] <Crashed> Hello my minecraft crashes everytime i try to load a world. Also creating new worlds makes it crash.
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#25 [04:58] * dylan [webchat@host86-156-222-138.range86-156.btcentralplus.com] has joined #minecrafthelp
#26 [04:59] <dylan> I want to buy minecraft but I only have a one for all gift card, I have seen that whsmith sell gift cards for minecraft but how can I know for sure? I live in norwich
#27 [05:02] * dylan [webchat@host86-156-222-138.range86-156.btcentralplus.com] has joined #minecrafthelp
#28 [05:02] <dylan> hello
#29 [05:02] <Andrio> dylan, I don't see it on their website.
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#31 [05:23] * ChrisHiss [webchat@176.187.112.115] has joined #minecrafthelp
#32 [05:25] <ChrisHiss> Hi! Please watch the report MC-126858 on the Mojang issue tracker. It has been marked as "resolved" but it's not, as they couldn't reproduce the bug. I didn't clarify how to reproduce it at first, but you can see in the comments that I explained how to do it.
#33 [05:26] <ChrisHiss> btw the project is Minecraft Java Edition
#34 [05:26] * e_l1997 [~quassel@2.64.237.186.mobile.tre.se] has joined #minecrafthelp
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#39 [06:15] * Payton [webchat@pool-68-129-124-175.nycmny.fios.verizon.net] has joined #minecrafthelp
#40 [06:18] <Payton> Hi I recently Deleted minecraft off my computer because Nomatter what I did It wouldnt install, I also delted the .minecraft folder, now when I got to reinstall minecraft The installer wont work. It looks like a computer and doesnt even open up... I have no clue what I'm doing at this point because Ive reinstalled the installer multible times and nothing seems to work
#41 [06:22] * bildramer [~bildramer@p200300ED83CE1400D13A642232517450.dip0.t-ipconnect.de] has joined #minecrafthelp
#42 [06:28] <Payton> hi bildramer are you here to help?
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#46 [06:46] <Miniarniu> hey, i have a problem, i just have installed minecraft java edition and when i launch it, it turns all black and i can't do anything, any help?
#47 [06:48] <Miniarniu> i have a problem, when i launch minecraft it turns blakc and i can't do anything, any help?
#48 [06:48] * ChrisHiss [webchat@176.187.112.115] has joined #minecrafthelp
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#51 [06:56] * harry [webchat@120.144.137.218] has joined #minecrafthelp
#52 [06:57] <harry> i have forgoten my email to my account and need to chnage it i have my username
#53 [06:57] <GreyVulpine> harry - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#54 [07:01] * kaio_ [webchat@189.83.21.255] has joined #minecrafthelp
#55 [07:02] <kaio_> my minecraft does not open is a white screen and nothing else appears. Can someone help?
#56 [07:02] <kaio_> hi
#57 [07:06] <kaio_> hi
#58 [07:07] <kaio_> Can someone help? My son is crying because of this game.
#59 [07:09] <kaio_> the game was running well and from time to time it to
#60 [07:13] * kat [webchat@host79.186-108-74.telecom.net.ar] has joined #minecrafthelp
#61 [07:13] <kaio_> What should I do?
#62 [07:14] <kat> https://paste.ubuntu.com/p/XN5d5JSspK/ please help, i have problems with "Pixel Format Not Accelerated"
#63 [07:14] <Andrio> kaio_, right click the launcher or a shortcut, select Properties -> Compatibility, and make sure none of the options there are turned on
#64 [07:14] <Andrio> kat, I'm afraid your video card is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#65 [07:15] <kat> oh, so, i can't play in this computer?
#66 [07:17] <Andrio> kat, not unless you can install Windows 7 or a Linux distribution
#67 [07:17] <kaio_> but it was okay, then this white screen problem started
#68 [07:18] <kat> okay, thanks
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#70 [07:21] * ChrisHiss [webchat@176.187.112.115] has joined #minecrafthelp
#71 [07:21] <kaio_> I did what you said right clicked and etc, now it opens up to the main menu and when I click to play it does not open
#72 [07:24] * Cheesecake [webchat@207-119-52-186.dyn.centurytel.net] has joined #minecrafthelp
#73 [07:25] <ChrisHiss> Hello, I didn't know if you checked out the bug report MC-126858 on Minecraft Java edition project, I disconnected of the chat.
#74 [07:25] * Cheesecake [webchat@207-119-52-186.dyn.centurytel.net] has quit. (Client Quit)
#75 [07:26] <ChrisHiss> The thread was marked as solved by a Moderator because he couldn't reproduce the bug, but few hours ago, someone could. Can you check it out?
#76 [07:30] <Andrio> ??> kaio_ launcher/log
#77 [07:31] <Absol> kaio_: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#78 [07:32] <kaio_> ok
#79 [07:40] * helplease [webchat@bzq-79-182-99-114.red.bezeqint.net] has joined #minecrafthelp
#80 [07:40] <helplease> hey mattym do you remember me from yesterday?
#81 [07:40] <helplease> I reset my internet (and apparently that gave me issues, dns server didnt respond but this morning it got fixed)
#82 [07:40] <helplease> I tried what you told me, to reset internet and turn off firewall
#83 [07:40] <helplease> still no use.
#84 [07:41] <helplease> but a note that might help you very well, on my sis pc if I start a world lan it doesnt show for her, but on my pc it does show her world if lan
#85 [07:51] * kaio_ [webchat@189.83.21.255] has quit. (Ping timeout: 180 seconds)
#86 [07:57] * MaxApps [webchat@ip5f5bf452.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#87 [07:59] <MaxApps> my minecraft Starting not [et_ee.lang] Fiald download
#88 [07:59] <MaxApps> *Faild
#89 [08:00] * helplease [webchat@bzq-79-182-99-114.red.bezeqint.net] has quit. (Ping timeout: 180 seconds)
#90 [08:00] <ChrisHiss> Thank you! Have a nice day! :)
#91 [08:01] * ChrisHiss [webchat@176.187.112.115] has quit. (Quit: Web client closed)
#92 [08:48] * TruWolf [webchat@46.226.163.197] has joined #minecrafthelp
#93 [08:48] <TruWolf> Basically when I try to connect to my account it tells me "could not connect to server" on my launcher
#94 [08:49] <TruWolf> Do I have to wait it out?
#95 [08:51] <TruWolf> okay what the fuck
#96 [08:51] <Absol> TruWolf: Please keep it civil
#97 [08:52] <TruWolf> is is that hard
#98 [08:52] <TruWolf> to answer?
#99 [08:52] <TruWolf> fucking no help at all
#100 [08:52] * Absol kicked TruWolf from #minecrafthelp (Reason: ruWolf :Keep it civilized, you are just a human being)
#101 [09:08] * desertmen [webchat@212.11.105.251] has joined #minecrafthelp
#102 [09:10] <desertmen> hello my minceract rapidly lost fps since version 1.9 (1.8.9 was 60fps and 1.9 + 1 - 2 fps)
#103 [09:13] * KarwszPL [webchat@aly22.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
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#108 [09:37] <WebWorm> hey
#109 [09:37] * SkilltyGaming [webchat@ip-88-152-225-211.hsi03.unitymediagroup.de] has joined #minecrafthelp
#110 [09:37] <WebWorm> is anyone here?
#111 [09:37] <SkilltyGaming> Hi
#112 [09:37] <WebWorm> hi
#113 [09:37] <SkilltyGaming> My accont is down
#114 [09:38] <SkilltyGaming> help me
#115 [09:38] <WebWorm> I can't
#116 [09:38] <SkilltyGaming> Please
#117 [09:38] <SkilltyGaming> Have you got any ideas
#118 [09:38] <WebWorm> no
#119 [09:38] <WebWorm> no
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#128 [09:49] * Iustin666 [webchat@79.112.86.69] has joined #minecrafthelp
#129 [09:52] <Iustin666> ok so i havent played minecraft in like 6 months and yesterday i tried to play it and it loaded the update (shown the little image with loading like 40 mb ) after that it closed and my mouse showed the loading arrow and it i waited 1 hour and it didint open
#130 [09:52] <Iustin666> i tried reintalling and it didnt work either
#131 [09:52] <Iustin666> i reinstalled 3 times
#132 [09:53] <Iustin666> m minecraft launcher just wont open
#133 [09:53] * latoya2412 [webchat@cpc118824-dudl13-2-0-cust94.16-1.cable.virginm.net] has joined #minecrafthelp
#134 [09:54] <Iustin666> and i dont know if this is a download error cause it practicaly downloaded
#135 [09:54] <Iustin666> and then failed to open
#136 [09:54] <Iustin666> but nothing showed up
#137 [09:56] * latoya2412 [webchat@cpc118824-dudl13-2-0-cust94.16-1.cable.virginm.net] has quit. (Ping timeout: 180 seconds)
#138 [10:00] * Shag [~Shag@173.239.199.107] has quit. ()
#139 [10:05] * Nick [webchat@5.62.39.225] has joined #minecrafthelp
#140 [10:06] * Nick is now known as Guest56204
#141 [10:07] <Guest56204> hey fellas, trying to open the 18w10b but all I get is the logs folder and nothing else
#142 [10:12] * CHIBS [webchat@pool-173-54-206-96.nwrknj.fios.verizon.net] has joined #minecrafthelp
#143 [10:12] <Guest56204> y'all
#144 [10:13] <CHIBS> it keeps saying Unable to save download and only for 1.7.10
#145 [10:13] <CHIBS> Name: fil_PH.lang URL: http://resources.download.minecraft.net/d8/d8fc393426b1c67fcc0a867233874670b5755687 Error details: Attempting to move successful download to C:/Users\potat\AppData\Roaming\.minecraft\assets\objects\d8/d8fc393426b1c67fcc0a867233874670b5755687 The process cannot access the file because it is being used by another process Filename on disk: 5fb7-93d0-a5ca-c915 Path: C:\Users\potat\AppData\Local\Temp\5fb7-9
#146 [10:13] <CHIBS> also it gives me this
#147 [10:13] <CHIBS> also it gives me this
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#152 [10:29] * Stalker_offical [webchat@edi120.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#153 [10:30] <Stalker_offical> I can not log in to the minecraft launcher, please visit
#154 [10:31] <Stalker_offical> pls help me
#155 [10:31] <Stalker_offical> :d
#156 [10:33] <Stalker_offical> !
#157 [10:33] <Stalker_offical> @absol help me
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#159 [10:37] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#160 [10:39] <eshimas> game doesn't start. click play and nothing happens
#161 [10:40] <eshimas> after the last upgrade of the laucher
#162 [10:47] <eshimas> the problem has been reported in the bugs forum. MCL-9024. many users reporting the same error.
#163 [11:00] * eshimas [webchat@177.19.15.39] has quit. (Quit: Web client closed)
#164 [11:05] * Twilight [webchat@host86-146-87-194.range86-146.btcentralplus.com] has joined #minecrafthelp
#165 [11:06] <Twilight> How do I stop my minecraft crashing?
#166 [11:07] * Twilight [webchat@host86-146-87-194.range86-146.btcentralplus.com] has quit. (Client Quit)
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#169 [11:36] * itsTom [webchat@bcde8c0a.skybroadband.com] has joined #minecrafthelp
#170 [11:42] <itsTom> ive just installed farming vally (the mincraft mod)from twitch and when i try to run it, it just says. unable to save download.icns
#171 [11:43] <GreyVulpine> Sorry, we don't support mods here
#172 [11:43] <itsTom> i know but do you know anything about this
#173 [11:44] <GreyVulpine> Nope
#174 [11:45] <itsTom> do you know where i could fined out
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#176 [12:08] * Sir_Salsa [webchat@cpe-71-66-237-125.columbus.res.rr.com] has joined #minecrafthelp
#177 [12:08] <Sir_Salsa> Yo i need help again
#178 [12:18] * HomerTNachoCheese [webchat@c-174-54-49-176.hsd1.pa.comcast.net] has joined #minecrafthelp
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#183 [12:21] <HomerTNachoCheese> Minecraft on Xbox One S: Had beta installed, but wanted out of beta. Microsoft said I would not lose game saves if I uninstall/reinstall. But, I lost 90% of my game saves, and only have game saves from 2017. Any suggestions or are those games permanently gone now?
#184 [12:25] * Guest27835 [webchat@204.101.16.213] has quit. (Ping timeout: 180 seconds)
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#186 [12:45] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#187 [12:54] * YamsoNN_ [webchat@host-89-230-198-37.dynamic.mm.pl] has joined #minecrafthelp
#188 [12:54] <YamsoNN_> Hello I can not log in to my account
#189 [12:56] * YamsoNN_ [webchat@host-89-230-198-37.dynamic.mm.pl] has quit. (Client Quit)
#190 [13:13] * GMA [webchat@31.200.133.217.threembb.ie] has joined #minecrafthelp
#191 [13:13] <GMA> Can i have help
#192 [13:13] <GMA> Can u fix
#193 [13:13] <GMA> Error details: The requested operation requires elevation Filename on disk: javaw.exe Path: C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: file
#194 [13:13] <GMA> hello
#195 [13:18] <HomerTNachoCheese> GMA - It may take some time for a response. I have been waiting for about 50 minutes. Keep this chat open and you could see a response eventually.
#196 [13:18] <HomerTNachoCheese> Could be that the volunteers are at their day job right now.
#197 [13:37] * lukee_steel_ [webchat@99-190-242-228.lightspeed.nsvltn.sbcglobal.net] has joined #minecrafthelp
#198 [13:39] <lukee_steel_> my verifacation code to my email is not working and i have already paid for mnecraft so can i get another code to me
#199 [13:42] * Jim [webchat@cpc106551-shef14-2-0-cust463.17-1.cable.virginm.net] has joined #minecrafthelp
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#201 [13:43] * Czekoladek123 [webchat@093105120212.goleniow.vectranet.pl] has joined #minecrafthelp
#202 [13:43] <lukee_steel_> is there anyone there to help me
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#204 [14:05] <Sir_Salsa> I need help
#205 [14:12] * Bingbong [webchat@ool-45725806.dyn.optonline.net] has joined #minecrafthelp
#206 [14:13] <Bingbong> My game crashes when I launch the latest snapshot
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#208 [14:30] * Sir_Salsa [webchat@cpe-71-66-237-125.columbus.res.rr.com] has quit. (Ping timeout: 180 seconds)
#209 [14:30] <ALF> Well I tried setting up a new account because I haven't played in years and thought I'd lost my old account. But when I went to create the account it said that the email was already in use, ok so I then tried to log in but couldn't remember the password, ok so I tried a password reset but the email wont apear in my inbox. I've tried the spam folder, doing it mulitple times but it is starting to annoy me because I cant log in or create a new ac
#210 [14:31] * ALF [webchat@0540fcc0.skybroadband.com] has joined #minecrafthelp
#211 [14:32] <ALF> Well I tried setting up a new account because I haven't played in years and thought I'd lost my old account. But when I went to create the account it said that the email was already in use, ok so I then tried to log in but couldn't remember the password, ok so I tried a password reset but the email wont apear in my inbox. I've tried the spam folder, doing it mulitple times but it is starting to annoy me because I cant log in or create a new ac
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#216 [14:45] * _CaptainTomato_ [webchat@77-46-222-157.dynamic.isp.telekom.rs] has joined #minecrafthelp
#217 [14:45] <_CaptainTomato_> I have a problem
#218 [14:45] <_CaptainTomato_> I cant connect to any server
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#220 [14:47] <_CaptainTomato_> I cant go to any server , but my minecraft opens normally.So could anyone give me a sugestion of what the problem is?
#221 [14:48] <_CaptainTomato_> Anyone?
#222 [14:48] <_CaptainTomato_> Anyone?
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#224 [15:00] * tom [webchat@host-92-0-105-190.as43234.net] has joined #minecrafthelp
#225 [15:00] <tom> hello?
#226 [15:00] <tom> hello?
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#231 [15:18] * pineapplehef99 [webchat@107.191.1.185.static.utbb.net] has joined #minecrafthelp
#232 [15:18] <pineapplehef99> I'm having trouble with modding
#233 [15:21] * pineapplehef99 [webchat@107.191.1.185.static.utbb.net] has quit. (Ping timeout: 180 seconds)
#234 [15:23] * Kina [webchat@pool-100-11-5-113.phlapa.fios.verizon.net] has joined #minecrafthelp
#235 [15:23] <Kina> I am being asked to pay for the game after I have already paid for it
#236 [15:23] <Kina> How do I get it back?
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#238 [15:33] * lvl99crafter [webchat@0541084b.skybroadband.com] has joined #minecrafthelp
#239 [15:34] <lvl99crafter> Ive tried to reset my password on mojang but keeps telling me that I have the invalid username or password??
#240 [15:39] <mattym> lvl99crafter, Did it say you successfully set the new password?
#241 [15:45] <lvl99crafter> Yes, It did but yet can't log into my account
#242 [15:46] <lvl99crafter> I have tried to send another email for password reset but it won't come through.
#243 [15:47] * Naranj0HDPvP [webchat@190.93.56.180] has joined #minecrafthelp
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#245 [15:50] <lvl99crafter> How would I change my password now that it won't come through to my email??
#246 [15:50] * Ineedhalp [webchat@c-76-100-58-7.hsd1.md.comcast.net] has joined #minecrafthelp
#247 [15:51] <Ineedhalp> Hi i need to contact mojang support is there a phone number I can call my problem is rather complecated
#248 [15:52] <mattym> ??> lvl99crafter account/send-email
#249 [15:52] <Absol> lvl99crafter: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#250 [15:52] <mattym> Ineedhalp, No
#251 [15:52] <Absol> lvl99crafter: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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#253 [15:53] <Ineedhalp> well thats stupid. they should really spend the money for a real support team
#254 [15:53] <Lord_Ralex> They do have a real support team.
#255 [15:53] <Lord_Ralex> But not a call center.
#256 [15:54] <Ineedhalp> I feel like they need a call center
#257 [15:54] <Lord_Ralex> They don't
#258 [15:54] <Ineedhalp> they do
#259 [15:54] * Lord_Ralex kicked Ineedhalp from #minecrafthelp (Reason: needhalp :No, they don't.)
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#261 [15:55] * skididdly [webchat@host86-132-225-141.range86-132.btcentralplus.com] has quit. (Client Quit)
#262 [15:55] <Ineedhalp> honestly whats wrong with the community now days when I started in beta 1.7.3 things were diferent
#263 [15:56] * Lord_Ralex kicked Ineedhalp from #minecrafthelp (Reason: needhalp :People like you who feel entitled and demand things)
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#267 [16:04] <EdmundWill> I am unable to purchase minecraft, and I've checked my credit card info, is the website just not responding?
#268 [16:05] <mattym> EdmundWill, What does it say when you try to?
#269 [16:05] <EdmundWill> It says, "An error occurred while placing order, please verify credit card info and try again"
#270 [16:06] <mattym> EdmundWill, Are you using a regular credit card, not a pre-paid/pay as you go card?
#271 [16:06] <EdmundWill> I've tried other cards too, i'm just using regular debit and credit cards
#272 [16:07] <mattym> EdmundWill, Call the card provider and make sure international transactions are allowed and not blocked
#273 [16:07] <EdmundWill> Thanks, I'll try that
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#278 [16:21] * Meeple [webchat@host86-168-226-63.range86-168.btcentralplus.com] has joined #minecrafthelp
#279 [16:22] <Meeple> hi, is this where we ask mcp-bot for !gf?
#280 [16:22] <mattym> Meeple, No
#281 [16:23] <Meeple> oki, more googling then, thanks
#282 [16:23] <Meeple> oki, more googling then, thanks
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#287 [16:36] * Mo [webchat@155.198-232-109-net.sccoast.net] has joined #minecrafthelp
#288 [16:36] <Mo> Whenever i go to join a multiplayer server my minecraft account crashes, how do i fix this?
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#296 [17:24] <ctmsm> I'm using the new launcher, and when I go to the skins tab, it lets me know of connection issues and does not allow me to update my skin.
#297 [17:24] <ctmsm> Despite the status saying skins are online.
#298 [17:25] <mattym> ctmsm, What is the exact message you are getting?
#299 [17:25] <ctmsm> Give me a second...
#300 [17:26] <ctmsm> CONNECTION ISSUES Could not connect to server. Please try changing your skin at a later time, or go to our website: Minecraft Skins website
#301 [17:26] <ctmsm> I would simply wait, but as I said, the status says it's online.
#302 [17:27] <mattym> ctmsm, Have you tried doing it though the website?
#303 [17:27] <ctmsm> I haven't, yet.
#304 [17:29] <Thiago> Problem in launcher when clicking on game appears the following msg: "An unexpected problem occurred and the game stopped working. We apologize for the inconvenience."
#305 [17:29] <mattym> ??> Thiago launcher/log-txt
#306 [17:29] <Absol> Thiago: We need to see your full launcher log, which is created in the game directory.
#307 [17:29] <Absol> Thiago: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#308 [17:32] <Thiago> ok, https://paste.ubuntu.com/p/XJjdZcDw9S/
#309 [17:33] * taco [webchat@75-41-121-75.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#310 [17:34] <mattym> ??> Thiago win/reinst
#311 [17:34] <Absol> Thiago: You may need to reinstall the locally installed files that Minecraft puts into place.
#312 [17:34] <Absol> Thiago: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#313 [17:38] <Thiago> Unfortunately I already did this, my problem started on the 4th of February, 20/2018, I reinstalled java (I configured the launcher to use external java) and reinstalled video driver and reinstalled minecraft (before I deleted the .minecraft folder ), but it did not work, running minecraft on the old laucher it normally opens (I used linux laucher), it also works if I configure minecraft to run using "java.exe" instead of "javaw.exe" bit slow on my co
#314 [17:44] <mattym> ??> Thiago tools/hjt
#315 [17:44] <Absol> Thiago: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#316 [17:44] <Absol> Thiago: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#317 [17:48] <Thiago> ok, https://paste.ubuntu.com/p/bNXtnhCGnz/
#318 [17:50] <mattym> ??> Thiago av/adwcleaner
#319 [17:50] <Absol> Thiago: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#320 [17:50] <Absol> Thiago: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#321 [17:51] * xm21 [webchat@187.122.76.165] has joined #minecrafthelp
#322 [17:52] <xm21> my minecraft dont't open
#323 [17:52] <xm21> i click in play and notihing happen
#324 [17:52] <xm21> how do i fix this ?
#325 [17:53] <Thiago> Okay, so far, thank you ... as soon as it's over if it does not work I'll come back here ...
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#328 [18:06] <ImCheddar_> Hello, I'd like to first let you know that I'm using google translate so I do not know if the translation will be good
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#334 [18:30] * troalys [webchat@172-10-95-1.lightspeed.iplsin.sbcglobal.net] has joined #minecrafthelp
#335 [18:34] <troalys> I just bought Minecraft and can not get it to load. I get an error "Error: org.lwjgl.LWJGLException: Pixel format not accelerated" I have been googling this issue for a few hours now. Everywhere says to update my graphics driver. When I go to Intel website, it says there are no updates needed for my computer. I m wondering what I should do next? Thanks. https://paste.ubuntu.com/p/B26vkS4f9h/
#336 [18:39] <mattym> troalys, Unfortunately your graphics hardware is not fully supported on Windows 10, you will either need to reinstall Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#337 [18:39] * sneezing_panda_ [~panda@2605:a000:c705:3800:3140:950e:69f3:a05f] has joined #minecrafthelp
#338 [18:41] <HomerTNachoCheese> Minecraft on Xbox One S: Had beta installed, but wanted out of beta. Microsoft said I would not lose game saves if I uninstall/reinstall. But, I lost 90% of my game saves, and only have game saves from 2017. Any suggestions or are those games permanently gone now?
#339 [18:42] <HomerTNachoCheese> Xbox support pointed me here as they could not help...
#340 [18:44] <mattym> HomerTNachoCheese, This is not the right place for console support.
#341 [18:46] <HomerTNachoCheese> Thanks, kind of did not think so. Support not so good with them today. I hit up Mojang with email support, so that should be good. Thanks mattym.
#342 [18:47] <mattym> HomerTNachoCheese, Mojang also does not support that. Or do technical support in general.
#343 [18:47] <mattym> HomerTNachoCheese, If it happened on Xbox, you need to talk to Xbox Support.
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#345 [19:05] * AstroCat [webchat@static-50-53-129-27.bvtn.or.frontiernet.net] has joined #minecrafthelp
#346 [19:06] <AstroCat> I have a corrupt version of minecraft (1.7.2) and I don't know how to fix it
#347 [19:06] <AstroCat> nevermind
#348 [19:07] * AstroCat [webchat@static-50-53-129-27.bvtn.or.frontiernet.net] has quit. (Client Quit)
#349 [19:27] * INeedHelpNow [webchat@cpe-172-115-41-220.socal.res.rr.com] has joined #minecrafthelp
#350 [19:27] <INeedHelpNow> Hello?
#351 [19:27] <INeedHelpNow> Anyone?
#352 [19:48] * RjSkitchie [webchat@cpe-24-161-124-86.hvc.res.rr.com] has joined #minecrafthelp
#353 [19:49] <RjSkitchie> How do you change creative to survival
#354 [19:49] <RjSkitchie> On pe
#355 [19:51] <RjSkitchie> Help
#356 [19:51] <RjSkitchie> Pls
#357 [19:52] <RjSkitchie> I can not find my build on pe
#358 [19:55] <INeedHelpNow> https://pastebin.com/PWJ7e1BS
#359 [19:55] <INeedHelpNow> dsssssssss
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#361 [20:02] * Emen [webchat@15.sub-174-227-10.myvzw.com] has joined #minecrafthelp
#362 [20:03] <Emen> I have a account called Emen and I can not log into it and I cant change my password It wont send me a email.
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#367 [20:30] <Alienbaby> Got a problem with Minecraft launcher on Mac. Fresh install doesn't resolve.. latest java. Launcher creates blank window and freezes for about 20 minutes.
#368 [20:30] <Alienbaby> Anyway to turn on debug to get a more detailed log?
#369 [20:34] <Alienbaby> Hello ello llo lo o ???
#370 [20:34] <Alienbaby> Hello ello llo lo o ???
#371 [20:34] <Alienbaby> Hello ello llo lo o ???
#372 [20:34] <Alienbaby> Hello ello llo lo o ???
#373 [20:49] <INeedHelpNow> ok
#374 [20:52] * INeedHelpNow [webchat@cpe-172-115-41-220.socal.res.rr.com] has quit. (Ping timeout: 180 seconds)
#375 [21:20] <Alienbaby> Has minecraft/mojang started doing Certificate Pinning?
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#378 [21:46] <Jess> my minecraft keeps crashing
#379 [21:46] <Jess> I dont know why
#380 [21:47] <Jess> as soon as i press"play" it crashes
#381 [21:48] <Haldo> Hi, the game starts only offline, but the site says that all the services work well. Tell me how to fix this?
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#383 [22:24] * Alienbaby [webchat@96-83-23-165-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#384 [22:25] <Alienbaby> Minecraft Launcher requires youtube
#385 [22:25] <Alienbaby> Minecraft Launcher requires youtube
#386 [22:25] <Alienbaby> Minecraft Launcher requires youtube
#387 [22:25] <Alienbaby> Minecraft Launcher requires youtube
#388 [22:25] * Absol kicked Alienbaby from #minecrafthelp (Reason: lienbaby :Stop spamming)
#389 [22:26] * Alienbaby [webchat@96-83-23-165-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#390 [22:26] <Alienbaby> Minecraft Launcher requires youtube
#391 [22:26] <Alienbaby> Can anyone fix that ?
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#394 [22:38] * missinminecraft [webchat@107-221-36-208.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#395 [22:40] <missinminecraft> Hi, so I have been having troubles receiving emails from mojang, which sucks because I need to reset my password. I have checked my spam. Any advice?
#396 [22:52] * XxAndres26xX [webchat@cable201-233-237-67.epm.net.co] has joined #minecrafthelp
#397 [22:52] <XxAndres26xX> Hello
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