#1 [00:35] * Bashy [webchat@mobile-107-77-211-114.mobile.att.net] has joined #minecrafthelp
#2 [00:35] <Bashy> Hello, I am having trouble converting my minecraft account to a mojang account
#3 [00:36] <Andrio> Bashy, what trouble?
#4 [00:37] <Bashy> I am trying to migrate my account but it says too many failed attempts
#5 [00:37] <Bashy> ive put my username and pass many times
#6 [00:37] <Andrio> Bashy, so wait a few hours and then try again.
#7 [00:37] <Bashy> it is the right one
#8 [00:37] <Bashy> i have to wait
#9 [00:37] <Andrio> Bashy, you can also try to reset your password, just in case
#10 [00:37] <Bashy> ?
#11 [00:37] <Andrio> yes.
#12 [00:37] <Bashy> aww
#13 [00:37] <Bashy> that sucks
#14 [00:37] <Bashy> thank you
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#17 [01:13] * ZENvenom [webchat@222.164.49.77] has joined #minecrafthelp
#18 [01:13] <ZENvenom> when i try to play a game, minecrft crashes
#19 [01:14] <ZENvenom> i have tried redownloading and repairing it just crashes when i try to enter a game
#20 [01:15] <ZENvenom> can anyone help or is my minecrft dead ?
#21 [01:15] <ZENvenom> can anyone help or is my minecrft dead ?
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#25 [02:33] * Munchakun [webchat@189.251.117.151] has joined #minecrafthelp
#26 [02:33] <Munchakun> Hello
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#28 [02:52] * kae [webchat@211.224.73.209] has joined #minecrafthelp
#29 [02:52] <kae> hello
#30 [02:53] <kae> i can't play mincraft realm
#31 [02:53] <kae> i had played realm 10days
#32 [02:54] <kae> and, suddenly i can't connect this
#33 [02:55] <kae> an error occured, please try agin later
#34 [03:06] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#35 [03:54] * penguinBoy [webchat@cpc80031-stkp11-2-0-cust222.10-2.cable.virginm.net] has joined #minecrafthelp
#36 [03:55] <penguinBoy> i have minecraft installed but when i go to play it says 'Unable to locate the Java runtime. Error details: The system cannot find the path specified Filename on disk: javaw.exe Path: C:/Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: false'. why does it do this
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#46 [05:04] * DanPaul [webchat@193.171.26.18] has joined #minecrafthelp
#47 [05:07] <DanPaul> Hello. I have a trouble . I can't login from my computer neither on the web-site nor in the game directly. But from another computer I can!
#48 [05:23] * g4m3rytsd [webchat@a109-48-29-145.cpe.netcabo.pt] has joined #minecrafthelp
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#50 [05:29] * mastino95 [webchat@94-38-253-97.adsl-ull.clienti.tiscali.it] has joined #minecrafthelp
#51 [05:37] <mastino95> I tried to download the 1.12.2 launcher on my Mac but the following massage comes up: Failed to download file. ar_sa.lang. I found the problem with bytefence and other antivirus programs but that does not work in my case. Does anybody know how to deal with this?
#52 [05:51] * ILike2Client [webchat@ip-213-127-143-77.ip.prioritytelecom.net] has joined #minecrafthelp
#53 [05:51] <ILike2Client> I have been trying to login to minecraft for the past 13 hours but it keeps on saying cant connect to the server/s
#54 [05:56] * ILike2Client [webchat@ip-213-127-143-77.ip.prioritytelecom.net] has quit. (Ping timeout: 180 seconds)
#55 [06:21] * mastino95 [webchat@94-38-253-97.adsl-ull.clienti.tiscali.it] has joined #minecrafthelp
#56 [06:21] <mastino95> I tried downloading 1.12.2 but the following massage shows up: Failed to download file. ar_sa.lang Im on mac so ByteFence etc. is not the problem can anybody help?
#57 [07:10] * mastino95 [webchat@94-38-253-97.adsl-ull.clienti.tiscali.it] has joined #minecrafthelp
#58 [07:11] <mastino95> I tried downloading 1.12.2 but the following massage shows up: Failed to download file. ar_sa.lang Im on mac so ByteFence etc. is not the problem can anybody help?
#59 [07:28] * BluXC [webchat@ool-4a599a5d.dyn.optonline.net] has joined #minecrafthelp
#60 [07:29] <BluXC> I would like to get a refund for an account that I will not use anymore. I purchased a new account because I couldn't get back into my old account. Just recently I was able to get back into that old account and no longer need the second account.
#61 [07:30] <Andrio> mastino95, click 'Show details' and show me what that gives you.
#62 [07:30] <Andrio> ??> BluXC account/refund
#63 [07:30] <Absol> BluXC: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#64 [07:30] <BluXC> Thank you!
#65 [07:32] * e_l1997 [~quassel@2.70.70.94.mobile.tre.se] has joined #minecrafthelp
#66 [07:35] <mastino95> Name: ar_sa.lang URL: http://resources.download.minecraft.net/ad/ad5f4d21e0a43a5d39dc91f9ec73ed68461ef75a Error details: UNKNOWN/-130 Filename on disk: ad5f4d21e0a43a5d39dc91f9ec73ed68461ef75a Path: /Users/mastino95/Library/Application Support/minecraft/assets/objects/ad/ad5f4d21e0a43a5d39dc91f9ec73ed68461ef75a Exists: false Copy to clipboard Get further assistance CLOSE
#67 [07:36] <mastino95> This are my details
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#69 [08:40] * yoeri_ [webchat@ip4da2a407.direct-adsl.nl] has joined #minecrafthelp
#70 [08:41] <yoeri_> i have a problem with minecraft crash
#71 [08:41] <yoeri_> all the time its crashing
#72 [08:42] <yoeri_> can someone help me plz
#73 [08:46] * Daniel_ [webchat@dslb-092-073-108-042.092.073.pools.vodafone-ip.de] has joined #minecrafthelp
#74 [08:46] <Daniel_> Hello, my minecraft for win10 doesn't start
#75 [08:46] <Daniel_> It shows the MOJANG page, then it ends
#76 [08:47] <Daniel_> Is there somebody who can help me?
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#82 [09:23] * DLELIS [webchat@187.114.115.94] has joined #minecrafthelp
#83 [09:24] <DLELIS> DRTDTRDTRDTRDTRDTRDTRDFSDGASF
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#88 [09:42] * Shay [webchat@host217-46-78-224.range217-46.btcentralplus.com] has joined #minecrafthelp
#89 [09:43] <Shay> Hello, my minecraft crashes on the dirt loading screen no matter every version, solo or multiplayer worlds don't work either. I've tried uninstalling and reinstalling it to see if that would fix it but sadly not.
#90 [10:03] * Texer24 [webchat@98.7.55.124] has joined #minecrafthelp
#91 [10:04] <Texer24> I need to reset my security questions but I cant because both devices I am using are being logged onto for the first time. Help?
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#93 [10:46] * Nuonn [webchat@c-73-29-231-241.hsd1.nj.comcast.net] has joined #minecrafthelp
#94 [10:47] <Nuonn> Hello, I bought minecraft back in 2012 but when I tried to hit forgot password it didn't send an email and then I was able to create a new account using my same old email (which should have been attached to my previous account). How do I properly activate this account?
#95 [10:57] * Info-chan [webchat@71.137.149.186] has joined #minecrafthelp
#96 [10:58] <Info-chan> hello, I am having a crashing issue
#97 [10:58] * thgilfodrol [~thgilfodr@thgil.ganks.me] has joined #minecrafthelp
#98 [10:58] <Info-chan> When I play the minecraft bedrock edition, it works. But then it'll suddenly crash
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#100 [11:01] * gal [webchat@host86-166-187-43.range86-166.btcentralplus.com] has joined #minecrafthelp
#101 [11:02] <gal> hello
#102 [11:02] <gal> i need help
#103 [11:02] * gal [webchat@host86-166-187-43.range86-166.btcentralplus.com] has quit. (Client Quit)
#104 [11:12] * DylanDC14 [webchat@78-20-1-146.access.telenet.be] has joined #minecrafthelp
#105 [11:13] <DylanDC14> My minecraft controls keep resetting everytime i restart minecraft.
#106 [11:21] * fenix1100 [webchat@dynamic-109-81-208-39.ipv4.broadband.iol.cz] has joined #minecrafthelp
#107 [11:23] <fenix1100> Hello i forgot my email that i've got my minecraft on please could you help me?
#108 [11:29] * kshea [webchat@pool-71-126-174-20.washdc.fios.verizon.net] has joined #minecrafthelp
#109 [11:30] <kshea> New to Java version of Minecraft. Not very familiar with Java...getting Fatalbootstraperror when I launch the app. Suggestions for fixing it?
#110 [11:31] <kshea> OSX 10.13.1 running Java 8
#111 [11:39] * T1M_ [~T1M@xdsl-85-197-56-74.netcologne.de] has joined #minecrafthelp
#112 [11:41] <kshea> HI
#113 [11:43] * maro [~maro@2a02:8070:da2:1f00:a032:7663:f1f5:c79d] has joined #minecrafthelp
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#115 [11:46] <kshea> Anybody?
#116 [11:47] * _Say_ [webchat@524B1897.cm-4-4a.dynamic.ziggo.nl] has joined #minecrafthelp
#117 [11:48] <_Say_> hey is there a way u guys can check what email is connected to a certain minecraft account? i forgot wich one is linked to mine
#118 [11:48] * _Say_ [webchat@524B1897.cm-4-4a.dynamic.ziggo.nl] has quit. (Client Quit)
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#120 [11:52] * kshea [webchat@pool-71-126-174-20.washdc.fios.verizon.net] has quit. (Quit: Web client closed)
#121 [11:57] * TheHintofMagic [webchat@173.237.103.137] has joined #minecrafthelp
#122 [11:57] <TheHintofMagic> Hello?
#123 [11:57] <TheHintofMagic> I need help
#124 [11:58] <TheHintofMagic> Why can't I create directory, I don't have any Bytefence or any other Anti-Malware things on my cpu
#125 [11:58] * DylanDC14 [webchat@78-20-1-146.access.telenet.be] has quit. (Ping timeout: 180 seconds)
#126 [11:59] <TheHintofMagic> Oh my gosh, no one is answering, yet this is THE mc support channel
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#135 [12:38] * trim [webchat@cpe-23-242-59-25.socal.res.rr.com] has joined #minecrafthelp
#136 [12:38] <trim> my launcher will not work
#137 [12:41] * trim [webchat@cpe-23-242-59-25.socal.res.rr.com] has quit. (Ping timeout: 180 seconds)
#138 [12:58] * MKGaming [webchat@95.86.4.254] has joined #minecrafthelp
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#140 [13:10] * ilbabo2218 [webchat@cpe-184-56-115-150.neo.res.rr.com] has joined #minecrafthelp
#141 [13:10] <ilbabo2218> I noticed my password was changed about 10 hours ago while I was asleep and my username/skin were both changed. Is there any way to change my username back without waiting the 30 days?
#142 [13:12] <thgilfodrol> ilbabo2218: if it was due to an attempt of account stealing, you can try contacting mojang support to see if they can revert it
#143 [13:12] <thgilfodrol> ??> ilbabo2218 account/send-email
#144 [13:12] <Absol> ilbabo2218: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#145 [13:12] <Absol> ilbabo2218: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#146 [13:13] <ilbabo2218> ilbabo2218@yahoo.com is email, account name WAS ilbabo2218 but changed to HITOIsAHacker
#147 [13:14] <thgilfodrol> ilbabo2218: unfortunately this is a volunteer run support channel, and as such we can't change anything for you here
#148 [13:14] <ilbabo2218> Ah, sorry.
#149 [13:15] <ilbabo2218> I couldn't find an email to contact but found this.
#150 [13:15] <thgilfodrol> ilbabo2218: all good- the contact form for mojang support is in the second link Absol posted
#151 [13:15] <thgilfodrol> ilbabo2218: err, sorry; the first link Absol posted
#152 [13:16] <ilbabo2218> Thanks, this looks like what I was looking for
#153 [13:28] * MattMatt9099 [webchat@c-68-82-119-52.hsd1.de.comcast.net] has joined #minecrafthelp
#154 [13:29] <MattMatt9099> hi
#155 [13:29] <MattMatt9099> I have a question
#156 [13:31] <MattMatt9099> Ive gotten a gift card to buy minecraft before and so i made and account and i downloaded minecraft but that was like 2 years ago
#157 [13:31] <MattMatt9099> and
#158 [13:31] <MattMatt9099> now i can only play the demo with my account
#159 [13:31] <MattMatt9099> now i can only play the demo with my account
#160 [13:32] * MattMatt9099 [webchat@c-68-82-119-52.hsd1.de.comcast.net] has left #minecrafthelp
#161 [13:32] * Sam [webchat@ip98-177-144-106.ph.ph.cox.net] has joined #minecrafthelp
#162 [13:33] <Sam> Hello I try to start up my minecraft but it will just keep crashing
#163 [13:35] * HydraPOX [webchat@pool-96-244-241-56.bltmmd.fios.verizon.net] has joined #minecrafthelp
#164 [13:35] <HydraPOX> I cannot log into minecraft i have been able to before but i cannot anymore
#165 [13:36] <HydraPOX> ive tried logging in to a different account but i cant log into that one either
#166 [13:37] * HydraPOX [webchat@pool-96-244-241-56.bltmmd.fios.verizon.net] has quit. (Client Quit)
#167 [13:43] * Rain [webchat@75-134-23-107.dhcp.mdsn.wi.charter.com] has joined #minecrafthelp
#168 [13:43] <Rain> hello?
#169 [13:43] <Rain> Can someone help me?
#170 [13:43] <Rain> No one?
#171 [13:43] <Rain> Please
#172 [13:43] <Rain> ugh
#173 [13:43] * Rain [webchat@75-134-23-107.dhcp.mdsn.wi.charter.com] has quit. (Client Quit)
#174 [13:46] <Sam> My minecraft won't boot up and it keeps saying that there is an exception in the thread or something
#175 [13:46] <Sam> I looked it up and can't find a problem similar to what mine is saying
#176 [13:46] <thgilfodrol> ??> Sam launcher/log
#177 [13:47] <Absol> Sam: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#178 [13:47] <Sam> I do not have that version on mc on my computer
#179 [13:48] <Sam> because it won't let me download the other kind
#180 [13:48] <Sam> how do I copy and paste stuff on a mac
#181 [13:48] <thgilfodrol> Sam: are you on the old launcher?
#182 [13:48] <Sam> yes
#183 [13:49] <thgilfodrol> ??> Sam launcher/old/crash-log
#184 [13:49] <thgilfodrol> Sam: one moment
#185 [13:49] <thgilfodrol> ??> Sam launcher/legacy/crash-log
#186 [13:49] <Absol> Sam: We need to see your crash log, which appears after a crash.
#187 [13:49] <Sam> how do I copy and paste it
#188 [13:50] <thgilfodrol> Sam: right click on any empty space in the crash log box, and click on select all (or "copy all text")
#189 [13:53] <Sam> Im on ubuntu paste how do I send it to you
#190 [13:53] <Sam> I clicked paste
#191 [13:53] <Sam> what do I do
#192 [13:54] <thgilfodrol> Sam: copy the link in the address bar, and paste it here
#193 [13:55] <Sam> https://paste.ubuntu.com/p/SqRDzmXQ6z/
#194 [13:57] <thgilfodrol> ??> Sam mac/.minecraft
#195 [13:57] <Absol> Sam: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#196 [13:58] <thgilfodrol> Sam: can you open the .minecraft folder via the instructions above?
#197 [14:01] <Sam> whats the finder
#198 [14:01] <Sam> nvm I found it
#199 [14:02] <thgilfodrol> Sam: once you're there, can you look for the crash-reports folder?
#200 [14:05] <Sam> I got into the find but where is the go to folder
#201 [14:06] <thgilfodrol> Sam: it is in the "Go" dropdown menu
#202 [14:06] <Sam> I don't see where that it
#203 [14:07] <thgilfodrol> Sam: it should be at the top of the window
#204 [14:07] <thgilfodrol> or rather, the top of the screen
#205 [14:08] <Sam> the microscope icon with the search box
#206 [14:08] * xkingalex [webchat@67.9.142.49] has joined #minecrafthelp
#207 [14:09] <Nuonn> Hello, I bought minecraft back in 2012 but when I tried to hit forgot password it didn't send an email and then I was able to create a new account using my same old email (which should have been attached to my previous account). How do I properly activate this account?
#208 [14:10] <thgilfodrol> Nuonn: what is your username?
#209 [14:10] <Nuonn> Nuonn
#210 [14:10] * xkingalex [webchat@67.9.142.49] has quit. (Client Quit)
#211 [14:11] <thgilfodrol> Nuonn: the name was changed to Predragg on 30/07/2015- if it was not you who did it, then the account is likely stolen
#212 [14:11] <thgilfodrol> ??> Nuonn account/send-email
#213 [14:11] <Absol> Nuonn: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#214 [14:11] <Absol> Nuonn: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#215 [14:11] <thgilfodrol> Nuonn: you will have to contact mojang support for account recovery assistance
#216 [14:11] <Nuonn> Thank you
#217 [14:12] <thgilfodrol> Nuonn: no problem, good luck!
#218 [14:13] <Sam> I cant find the way to get to the minecraft folder
#219 [14:15] <thgilfodrol> Sam: unfortunately, I'm not a mac user, so I'm not quite sure what you'd need to do to get there if you can't find the appropriate menu
#220 [14:15] <Sam> I am at applications in the finder and I see the minecraft.app
#221 [14:16] <Sam> I can give the minecraft game output>
#222 [14:17] <thgilfodrol> Sam: you need to get to the game directory, which is located at ~/Library/Application Support/minecraft
#223 [14:17] * Nuonn [webchat@c-73-29-231-241.hsd1.nj.comcast.net] has quit. (Quit: Web client closed)
#224 [14:18] <thgilfodrol> Sam: you can also try getting there via the instructions below
#225 [14:18] <thgilfodrol> ??> Sam launcher/.minecraft
#226 [14:18] <Absol> Sam: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#227 [14:21] <Sam> Absol I have the old version of minecraft launcher though
#228 [14:22] <thgilfodrol> Sam: those instructions are for the legacy launcher
#229 [14:23] <Sam> oh okay I'm there!
#230 [14:23] <thgilfodrol> Sam: can you look for the crash-reports folder?
#231 [14:24] <Sam> where would that be at
#232 [14:25] <thgilfodrol> Sam: it should be inside the .minecraft folder
#233 [14:26] <Sam> there is no crash reports folder
#234 [14:26] <thgilfodrol> Sam: do you see a launcher-log file?
#235 [14:26] <thgilfodrol> that is, launcher_log
#236 [14:27] <Sam> no
#237 [14:28] <Sam> I see launcher.jar
#238 [14:28] <thgilfodrol> Sam: inside the folder you're in, do you see the folders assets, libraries, logs, etc?
#239 [14:29] * goodly [webchat@ip-2-205-177-253.web.vodafone.de] has joined #minecrafthelp
#240 [14:30] * goodly [webchat@ip-2-205-177-253.web.vodafone.de] has quit. (Client Quit)
#241 [14:31] <Sam> yes I see libraries and assets
#242 [14:32] <thgilfodrol> Sam: is there any particular reason you're not using the new launcher?
#243 [14:33] <Sam> I have an old max
#244 [14:33] <Sam> mac*
#245 [14:35] * Gamestar_03 [webchat@x4e30fe17.dyn.telefonica.de] has joined #minecrafthelp
#246 [14:35] <Gamestar_03> I need help i cant log in in my Minecraft account anymore.
#247 [14:36] <thgilfodrol> Gamestar_03: what happens when you try?
#248 [14:37] <Gamestar_03> It says wrong E-Mail or wrong Passwort but i am 100% sure its right.
#249 [14:38] <Gamestar_03> I tried to reset my Passwort on my E-Mail but i dont get E-Mail from Mojang.
#250 [14:38] <thgilfodrol> Gamestar_03: how long have you waited for the email?
#251 [14:39] * MoskowMatos [webchat@201.12.117.106] has joined #minecrafthelp
#252 [14:39] <Gamestar_03> A long time, i tried it more times but i havent got anything.
#253 [14:39] <thgilfodrol> Gamestar_03: have you checked the spam or junk folders, for all of your emails?
#254 [14:39] <MoskowMatos> Meu minecraft ta dando erro
#255 [14:39] <Gamestar_03> yeah there is nothing to find.
#256 [14:40] <thgilfodrol> ??> MoskowMatos lang/pt
#257 [14:40] <Absol> MoskowMatos: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#258 [14:40] <thgilfodrol> Gamestar_03: what is your username?
#259 [14:40] <MoskowMatos> my real name?
#260 [14:40] <Gamestar_03> My newest is Gamestar_03
#261 [14:41] <thgilfodrol> ??> MoskowMatos irc/multitasking
#262 [14:41] <Absol> MoskowMatos: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#263 [14:41] <MoskowMatos> my newest is moskowmatos
#264 [14:42] <thgilfodrol> Gamestar_03: how long have you had this issue for?
#265 [14:42] <thgilfodrol> MoskowMatos: what's the error that comes up when you try?
#266 [14:43] <MoskowMatos> there's a message saying "an unexpected issue ocurred and the game has crashed"
#267 [14:43] <Gamestar_03> I have this i dont know... 2 months.
#268 [14:44] <thgilfodrol> ??> MoskowMatos launcher/crash-log
#269 [14:44] <Absol> MoskowMatos: We need to see your crash log, which is created after a crash.
#270 [14:44] <Absol> MoskowMatos: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recently dated text file and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#271 [14:44] <thgilfodrol> ??> Gamestar_03 account/send-email
#272 [14:44] <Absol> Gamestar_03: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#273 [14:44] <Absol> Gamestar_03: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#274 [14:48] <Gamestar_03> The Problem is i got Minecraft from a friend for 5 years and its no pretty impossible to ge the Transaction ID. I Dont know if there is an other way to get them back.
#275 [14:48] * wedfrgf [webchat@97e6bf3c.skybroadband.com] has joined #minecrafthelp
#276 [14:48] <MoskowMatos> it's a file named "launch_log"?
#277 [14:49] <thgilfodrol> MoskowMatos: that might be helpful, but that's not the one we're looking for
#278 [14:49] <thgilfodrol> MoskowMatos: it doesn't hurt if you post it though, can you try that?
#279 [14:50] <MoskowMatos> okay, I copy the content in the file an I wnt in the link that tou shared with me
#280 [14:50] <MoskowMatos> Whay i write in "Poster"
#281 [14:51] <thgilfodrol> MoskowMatos: yes, copy the file contents and post it in the linked site, and share it here
#282 [14:51] <thgilfodrol> MoskowMatos: just put your username here
#283 [14:51] <MoskowMatos> okay, its loading
#284 [14:52] <Gamestar_03> Is there a chance to look which E-Mail is currently used for my Account?
#285 [14:52] <MoskowMatos> okay, now i'm seeing a lot of numbers
#286 [14:53] * wedfrgf [webchat@97e6bf3c.skybroadband.com] has quit. (Ping timeout: 180 seconds)
#287 [14:53] <thgilfodrol> Gamestar_03: unfortunately not, this is a volunteer run channel and we don't have access to account data here
#288 [14:54] <Gamestar_03> Ok thats sad but i will try everything, Thanks.
#289 [14:54] <thgilfodrol> Gamestar_03: no problem, good luck
#290 [14:55] <MoskowMatos> what i do now?
#291 [14:55] <thgilfodrol> MoskowMatos: can you link your paste here?
#292 [14:56] <MoskowMatos> https://paste.ubuntu.com/p/cKnYqhHGFs/ this?
#293 [14:56] <thgilfodrol> MoskowMatos: yes
#294 [14:56] <thgilfodrol> ??> MoskowMatos mods
#295 [14:56] <Absol> MoskowMatos: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#296 [14:56] <thgilfodrol> MoskowMatos: can you try launching 1.12.2 and see if it crashes?
#297 [14:57] * Gamestar_03 [webchat@x4e30fe17.dyn.telefonica.de] has quit. (Ping timeout: 180 seconds)
#298 [14:58] <MoskowMatos> yes :(
#299 [14:59] <thgilfodrol> MoskowMatos: can you post the newest log file from the crash-reports folder after crashing on 1.12.2?
#300 [14:59] * Dave [webchat@p4FEE37AE.dip0.t-ipconnect.de] has joined #minecrafthelp
#301 [14:59] <MoskowMatos> do you wanna saying that the problem can be with my mods?
#302 [14:59] <Dave> No
#303 [14:59] * Dave is now known as Guest18210
#304 [15:00] <Guest18210> I want to start minecraft and then that "Die heruntergeladene Datei konnte nicht gespeichert werden. step2.ogg"
#305 [15:00] <MoskowMatos> i'm gonna try
#306 [15:01] <thgilfodrol> MoskowMatos: it is a possibility, and since it is difficult to tell if it's the game's problem or the mod's, we err on the side of caution and suggest people try the official, unmodded vanilla version
#307 [15:01] <thgilfodrol> Guest18210: is there a view details button?
#308 [15:01] <MoskowMatos> all my versions are crashing
#309 [15:02] <thgilfodrol> MoskowMatos: can you post the newest log file from the crash-reports folder after crashing on 1.12.2?
#310 [15:02] <Guest18210> Yes
#311 [15:02] <thgilfodrol> Guest18210: can you click that button and paste what it says here?
#312 [15:02] <Guest18210> Name: step2.ogg URL: http://resources.download.minecraft.net/bf/bf7fadaf64945f6b31c803d086ac6a652aabef9b Fehler-Details: Attempting to move successful download to C:/Users\Dave\AppData\Roaming\.minecraft\assets\objects\bf/bf7fadaf64945f6b31c803d086ac6a652aabef9b Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird Dateiname: ebf7-c010-92e8-2549 Pfad: C:\Users\Dave\AppData\Local\Temp\ebf7-c0
#313 [15:02] <MoskowMatos> i'm gonna try
#314 [15:03] <thgilfodrol> ??> Guest18210 tools/hjt
#315 [15:03] <Absol> Guest18210: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#316 [15:03] <Absol> Guest18210: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#317 [15:05] <Guest18210> http://prntscr.com/ipg9f9
#318 [15:05] <thgilfodrol> Guest18210: that's fine, you can ignore that popup
#319 [15:06] <Guest18210> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 22:06:09, on 10.03.2018 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.16299.0015) Boot mode: Normal Running processes: C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe C:\Program Files\ByteFence\rtop\bin\rtop_bg.exe C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe C:\Program Files (x86)\NVIDIA Corpor
#320 [15:06] <thgilfodrol> ??> Guest18210 paste
#321 [15:06] <Absol> Guest18210: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#322 [15:06] <thgilfodrol> Guest18210: actually, don't
#323 [15:06] <thgilfodrol> Guest18210: the issue is cause by Bytefence
#324 [15:06] <thgilfodrol> ??> Guest18210 av/bytefence
#325 [15:06] <Absol> Guest18210: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
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#327 [15:07] * Ruski [webchat@5.28.155.189] has joined #minecrafthelp
#328 [15:07] <Ruski> hi
#329 [15:07] <thgilfodrol> hello Ruski
#330 [15:07] <Ruski> i cant log into my account
#331 [15:07] <thgilfodrol> Ruski: what happens when you try?
#332 [15:08] <Ruski> i have changed my password and it still says invalid password or username
#333 [15:08] <thgilfodrol> ??> Ruski login/throttle
#334 [15:08] * Goku01 [webchat@190.238.103.87] has quit. (Client Quit)
#335 [15:08] <Absol> Ruski: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#336 [15:08] <Absol> Ruski: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#337 [15:08] <Ruski> i have waited more then one hour
#338 [15:09] <Ruski> still didnt work
#339 [15:09] <thgilfodrol> ??> Ruski tools/hjt
#340 [15:09] <Absol> Ruski: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#341 [15:09] <Absol> Ruski: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#342 [15:10] <Ruski> its not connected to my pc
#343 [15:10] <Ruski> i cant even log into the website
#344 [15:10] <thgilfodrol> Ruski: please refer to Absol's instructions
#345 [15:10] <Guest18210> Thank u for the help
#346 [15:10] <thgilfodrol> Guest18210: no problem, have fun
#347 [15:10] <thgilfodrol> Guest18210: no problem, have fun
#348 [15:10] * Guest18210 [webchat@p4FEE37AE.dip0.t-ipconnect.de] has left #minecrafthelp
#349 [15:11] <Ruski> https://paste.ubuntu.com/p/pypwNGCjgd/
#350 [15:11] <Ruski> there
#351 [15:12] <Ruski> hello?
#352 [15:13] <thgilfodrol> Ruski: there doesn't seem to be any software interfering with it
#353 [15:13] <Ruski> yes i know
#354 [15:13] <thgilfodrol> Ruski: are you logging on from a home network, or public network?
#355 [15:14] <Ruski> home wifi
#356 [15:14] <thgilfodrol> Ruski: best bet is that if you still can't get in after an hour, try logging in from another network (e.g. your phone's mobile data)
#357 [15:14] <Ruski> what else should i do?
#358 [15:14] <thgilfodrol> Ruski: failing that, try contacting mojang support and mention that you've tried waiting for the login throttle to pass
#359 [15:15] <thgilfodrol> Ruski: (to rule out an issue on their end)
#360 [15:15] <Ruski> what?
#361 [15:16] <thgilfodrol> ??> Ruski account/send-email
#362 [15:16] <Absol> Ruski: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#363 [15:16] <Absol> Ruski: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#364 [15:16] * xXJaviGamesXx [webchat@190.39.108.215] has joined #minecrafthelp
#365 [15:16] <Ruski> i dont have a transaction id
#366 [15:16] <Ruski> i bought this years ago
#367 [15:18] <thgilfodrol> Ruski: try putting a placeholder there, and mention that you don't have access to it
#368 [15:22] * Milkywayg [webchat@66-169-133-249.dhcp.ftwo.tx.charter.com] has joined #minecrafthelp
#369 [15:23] <Milkywayg> I have Minecraft on Nintendo switch, Windows 10 and The Java Edition. How would i use cross-play between th Switch and Windows 10, or Switch and Java Edition?
#370 [15:24] * maro [~maro@2a02:8070:da2:1f00:a032:7663:f1f5:c79d] has quit. (Quit: Kein Bock mehr)
#371 [15:24] <thgilfodrol> Milkywayg: there is unfortunately no cross play between the Java Edition and anything other than other Java Edition clients
#372 [15:25] <thgilfodrol> Milkywayg: however, all other editions (Bedrock edition) clients should have crossplay via realms
#373 [15:25] <Milkywayg> How do i access realms on switch?
#374 [15:26] * STEVE [webchat@cpe-107-15-19-48.nc.res.rr.com] has joined #minecrafthelp
#375 [15:27] * aLUKASa [webchat@178.19.179.237] has joined #minecrafthelp
#376 [15:27] <aLUKASa> haha
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#378 [15:28] <thgilfodrol> Milkywayg: ah, my bad- it seems that the Better Together update for the Nintendo Switch hasn't been released yet
#379 [15:28] <thgilfodrol> Milkywayg: once that update comes out, you should be able to play with all other Bedrock platform clients (i.e. non-Java editions)
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#385 [15:42] <Celery> My game gets stuck on 'Loading Terrain' while trying to join my friends server.
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#393 [16:17] * Rob20 [webchat@109-230-33-148.dynamic.orange.sk] has joined #minecrafthelp
#394 [16:18] <Rob20> i do not remember my ID or email or password :( what should i do please ?
#395 [16:19] <Rob20> I believe that it should be on email geni01@azet.sk
#396 [16:20] <Rob20> bcs i found on this email message from mojang from 6/Feb/2013
#397 [16:20] <GreyVulpine> Rob20 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#398 [16:20] * simpleauthority [~simple@i.am.an.algorithmjunkie.com] has joined #minecrafthelp
#399 [16:20] <Rob20> will try
#400 [16:23] <Rob20> and in case if i do not have transaction ID ?
#401 [16:24] <GreyVulpine> https://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#402 [16:24] <Rob20> i know what is that and where i can find it i read it but still did not find it
#403 [16:25] <Shay> Hello, my minecraft crashes on the dirt loading screen no matter every version, solo or multiplayer worlds don't work either. I've tried uninstalling and reinstalling it to see if that would fix it but sadly not.
#404 [16:26] <GreyVulpine> Rob20 - Then leave the field blank
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#406 [16:29] <Rob20> thanks a lot
#407 [16:29] <Rob20> btw i put there N/A in fields which i was unable to fill
#408 [16:30] <Rob20> thanks :) bye
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#410 [16:39] * nico [webchat@rrcs-172-87-136-82.sw.biz.rr.com] has joined #minecrafthelp
#411 [16:40] <nico> ello, ive been having a problem with minecraft immediately freezing at the title screen, ive tried to uninstall minecraft and reinstall it but it still doesnt want to cooperate
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#414 [16:50] * misty8812 [webchat@125-239-100-221-vdsl.bb.spark.co.nz] has joined #minecrafthelp
#415 [16:57] <misty8812> problem with minecraft, error on startup saying no pixel acceleration, here the dxdiag, could someone help?
#416 [16:57] <misty8812> please :)
#417 [17:05] * TheLegend [webchat@p508C4AE7.dip0.t-ipconnect.de] has joined #minecrafthelp
#418 [17:07] <TheLegend> Hello , i cant and couldnt login on my old Minecraft account (PC). i even changed my password but the same result was that couldnt log in
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#422 [17:13] <sabo> So I have a question about console minecraft. Specifically about different textures. Why is it that a 64x64 bit texture pack has that same resolution on blocks but with items like tools and food have a 16 bit texture when the icon is also clearly a 64 bit texture?
#423 [17:18] <sabo> actually, allow me to restate my question. why do only 2 dimensional hand held items have a 16 bit texture but have a 64 bit texture in the inventory?
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#426 [17:23] <sabo> @absol
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#430 [17:31] * lukeoftheaura [webchat@213.152.161.234] has joined #minecrafthelp
#431 [17:31] <lukeoftheaura> In minecraft 1.12.2, I get different music tracks playing over each other in the game
#432 [17:31] <lukeoftheaura> also I get sometimes music playing when I have music volume set to 0
#433 [17:31] <lukeoftheaura> is there any fix for this?
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#438 [17:47] * misty8812 [webchat@125-239-100-221-vdsl.bb.spark.co.nz] has joined #minecrafthelp
#439 [17:49] <misty8812> we have issues regarding pixel acceleration (error on startup) here is the dxdiag, could someone help please? thanks https://paste.ubuntu.com/p/sNh5GWYK4P/
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#448 [18:08] <misty8812_> i keep having to log in again and my question disappears from the chat...
#449 [18:10] <misty8812_> problem with pixel acceleration error, here the dxdiag, please help. https://paste.ubuntu.com/p/SHMG7vsxRW/
#450 [18:23] * Blession [webchat@12.sub-174-206-0.myvzw.com] has joined #minecrafthelp
#451 [18:24] <Blession> what is meant by unable to connect to world
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#455 [18:29] * Lenzi [webchat@c-73-38-196-98.hsd1.ma.comcast.net] has joined #minecrafthelp
#456 [18:31] <Lenzi> I am typing my password in but it is saying that it is incorrect. To resolve this issue, I tried to reset it. Though when I went to reset it, it told me that the password I had been typing in is currently my password.
#457 [18:32] <Lenzi> I just purchased the game by the way.
#458 [18:32] <thgilfodrol> Lenzi: what if you try changing it to a different password?
#459 [18:32] <Lenzi> I just figured it out, I logged in with my email instead of my username and it worked.
#460 [18:33] <Lenzi> Thanks anyways! :)
#461 [18:33] <thgilfodrol> Lenzi: no problem, have fun!
#462 [18:33] * Emerald25 [webchat@cpe-104-174-112-153.socal.res.rr.com] has joined #minecrafthelp
#463 [18:35] <Emerald25> I am unable to launch Minecraft as it says there is a problem with Java
#464 [18:35] <thgilfodrol> Emerald25: what's the full, exact error?
#465 [18:35] <Emerald25> Error details: Couldn't posix_spawn: error 8 Filename on disk: java Path: /Applications/Minecraft.app/Contents/runtime/jre-x64/1.8.0_74/bin/java Exists: file
#466 [18:36] <thgilfodrol> ??> Emerald25 launcher/log
#467 [18:36] <Absol> Emerald25: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#468 [18:37] <Emerald25> Thank you!
#469 [18:38] * e_l1997 [~quassel@2.70.70.94.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#470 [18:39] <thgilfodrol> Emerald25: to clarify, those instructions will let us see the full error, and will not fix anything yet
#471 [18:41] <Emerald25> Hi, nothing is happening except for this message: Waiting for log output...
#472 [18:41] <thgilfodrol> Emerald25: how long has this issue been happening?
#473 [18:42] <Emerald25> about three weeks
#474 [18:42] <Emerald25> my son was messing with Java - deleting things from his MacBook Air
#475 [18:42] <Emerald25> Is there a way to restore or reinstall Minecraft?
#476 [18:43] <thgilfodrol> Emerald25: ah, that might have done something to it- it's not an error you'd normally see
#477 [18:43] <Emerald25> Still saying Waiting for log output... When we press PLAY
#478 [18:43] <thgilfodrol> Emerald25: sure, a reinstall would probably fix it in that case
#479 [18:44] <Emerald25> Can we restore or reinstall?
#480 [18:44] <thgilfodrol> ??> Emerald25 mac/reinst/rename
#481 [18:44] <Absol> Emerald25: You may need to try running Minecraft with a blank slate. To do this, you first need to open a Terminal window.
#482 [18:44] <Absol> Emerald25: Once you have done that, run the following command: mv ~/Library/Application\ Support/minecraft ~/Library/Application\ Support/oldminecraft
#483 [18:44] <Emerald25> Sorry, I am his mother and not familiar with a Terminal Window. Can you please help me?
#484 [18:45] <thgilfodrol> Emerald25: what are you having trouble with?
#485 [18:45] <Emerald25> Can't play. Not laughing.
#486 [18:45] <Emerald25> launching
#487 [18:45] <Emerald25> Sorry...
#488 [18:46] <Emerald25> Can I simply remove Minecraft and then install it again?
#489 [18:46] <thgilfodrol> Emerald25: can you try the instructions from Absol? they're the fastest way to reinstall, or rather, simulate a reinstall
#490 [18:46] <Emerald25> How do I get them?
#491 [18:47] <thgilfodrol> Emerald25: you can remove it and install it again that way, but you may accidentally remove some game progress that he might've wanted to keep
#492 [18:47] <thgilfodrol> ??> Emerald25 mac/reinst/rename
#493 [18:47] <Absol> Emerald25: You may need to try running Minecraft with a blank slate. To do this, you first need to open a Terminal window.
#494 [18:47] <Absol> Emerald25: Once you have done that, run the following command: mv ~/Library/Application\ Support/minecraft ~/Library/Application\ Support/oldminecraft
#495 [18:47] <Emerald25> OK. Thank you. we are Ok with starting fresh.
#496 [18:47] <Emerald25> I appreciate your time.
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#499 [19:13] * JENN [webchat@47.145.133.89] has joined #minecrafthelp
#500 [19:14] <JENN> hi i cant migrate my old account over
#501 [19:14] <thgilfodrol> JENN: what happens when you try?
#502 [19:14] <JENN> it says that i need to go to support because it just wont transfer over idk it gives me an error screen
#503 [19:15] <thgilfodrol> JENN: ah, in that case you'd need to send an email via the form below- this is volunteer tech support
#504 [19:15] <thgilfodrol> ??> JENN account/send-email
#505 [19:16] <Absol> JENN: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#506 [19:16] <Absol> JENN: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#507 [19:16] <JENN> oh ok well thank you
#508 [19:16] <thgilfodrol> JENN: no problem, good luck
#509 [19:17] <Shay> absol are you still here and active?
#510 [19:18] <thgilfodrol> ??> Shay launcher/log
#511 [19:18] <Absol> Shay: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#512 [19:22] <Shay> https://paste.ubuntu.com/p/ZkcX2YV8VR/
#513 [19:23] <thgilfodrol> ??> Shay launcher/crash-log
#514 [19:23] <Absol> Shay: We need to see your crash log, which is created after a crash.
#515 [19:23] <Absol> Shay: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recently dated text file and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#516 [19:23] * Blession [webchat@12.sub-174-206-0.myvzw.com] has quit. (Ping timeout: 180 seconds)
#517 [19:26] <Shay> I dont seem to have a crash log in my file structure in .minecraft, even after following your steps
#518 [19:26] <thgilfodrol> Shay: hmm, can you post the launcher_log file in your .minecraft?
#519 [19:28] <Shay> with pastebin again?
#520 [19:28] <thgilfodrol> Shay: yes, with the ubuntu paste
#521 [19:28] <Shay> https://paste.ubuntu.com/p/BrZTmrQcCW/
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#523 [19:30] <thgilfodrol> Shay: can you make sure you have enough system ram to run the game? you should leave around 2gb free
#524 [19:32] <Shay> I have 464GB free on SSD and 3.63TB on HD, I also have it set it high priority
#525 [19:34] <thgilfodrol> Shay: ah, to clarify- ram refers to random access memory, and is the system's working short term memory (as opposed to long term storage)
#526 [19:34] <thgilfodrol> Shay: you can view your ram usage in task manager, by right clicking the task bar and clicking "Task Manager"
#527 [19:36] <Shay> yeah I have loads of room with the ram
#528 [19:38] <thgilfodrol> Shay: can you try 1.12.2, and if it crashes, can you post the new launcher_log?
#529 [19:42] <Shay> it doesnt crash the same as the snapshot does but it gets stuck on the same screen and won't load, I've waited upto a hour or so just creating a solo world
#530 [19:43] <Shay> https://paste.ubuntu.com/p/T3338TKcXV/
#531 [19:43] <thgilfodrol> ??> Shay tools/hjt
#532 [19:43] <Absol> Shay: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#533 [19:43] <Absol> Shay: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#534 [19:46] * Fran04 [webchat@200.115.250.196] has joined #minecrafthelp
#535 [19:47] <Fran04> hi
#536 [19:47] <thgilfodrol> hello Fran04
#537 [19:48] <Fran04> I have a problem with minecraft .. I miss error crash report
#538 [19:48] <thgilfodrol> Fran04: what do you mean ?
#539 [19:48] * mrred1441 [webchat@ool-18bd7ccb.dyn.optonline.net] has joined #minecrafthelp
#540 [19:49] <mrred1441> I have lost access to my email address and would like to change it. How can I go about doing so?
#541 [19:49] <thgilfodrol> ??> mrred1441 account/send-email
#542 [19:49] <Absol> mrred1441: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#543 [19:49] <Absol> mrred1441: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#544 [19:50] <Fran04> xdthis is not for help in minecraft?
#545 [19:50] <Shay> https://paste.ubuntu.com/p/sQz5nM6gd9/
#546 [19:51] <thgilfodrol> Shay: ah, your issue is caused by the PremierOpinion malware- running adwcleaner will remove it and fix the issue
#547 [19:51] <thgilfodrol> ??> Shay av/adwcleaner
#548 [19:51] <Absol> Shay: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#549 [19:51] <Absol> Shay: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#550 [19:51] * Romans116 [webchat@114-198-237-24.gci.net] has joined #minecrafthelp
#551 [19:51] <thgilfodrol> Fran04: can you be more specific about what the error is?
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#556 [19:55] <Shay_> I'm back
#557 [19:55] <thgilfodrol> Shay: welcome back
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#559 [19:57] <Romans116> Hi I just got a new computer and I am having trouble transferring my worlds from my old computer to my new one. I found what I thought were the right files on my old computer, but the worlds wouldn't show up on my new one
#560 [19:57] <Andrio> Romans116, what version of Minecraft do you have on each computer?
#561 [19:58] <Shay_> Romans116 I think all you need to do is go to .minecraft folder and its the "saves" file that you want to move over. I'm not a helper so their advice will be better
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#564 [20:06] <Shay_> Thank you guys for all your help, all up and running now!
#565 [20:06] <thgilfodrol> Shay_: no problem, have fun - glad it's working now
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#567 [20:08] * bob0448 [webchat@47.sub-174-229-15.myvzw.com] has joined #minecrafthelp
#568 [20:09] <xxxPxrfexction> Esketiiiiit
#569 [20:09] <bob0448> trying to play the latest snapshot
#570 [20:10] <bob0448> said failed to download file de_alg.json
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#572 [20:37] * Jeff [webchat@cpe-66-27-209-1.hawaii.res.rr.com] has joined #minecrafthelp
#573 [20:37] <Jeff> hi
#574 [20:38] <Jeff> My Minecraft is giving me a problem error saying that I cannot download a file.
#575 [20:39] <Jeff> ANSWER ME BITCH
#576 [20:39] * Absol kicked Jeff from #minecrafthelp (Reason: eff :Keep it civilized, you are just a human being)
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#579 [20:59] <Liadan> Hello! I am having issues making obsidian. I make a one block pit, pour a bucket of lava in it, but when I pour water over it, the water just replaces the lava...
#580 [21:00] <Andrio> Liadan, on what version of Minecraft?
#581 [21:00] <Liadan> Windows 10
#582 [21:00] <thgilfodrol> Liadan: the water has to flow over the lava- can you try placing the water on a block beside the lava?
#583 [21:00] <Liadan> Ah! okay
#584 [21:01] <Liadan> Ill give that a shot, unfortunately I need to go find more lava before I can try
#585 [21:02] <Liadan> Ive only been playing the game a few weeks so this is the first time Ive attempted making obsidian. Makes sense now and explains when I had a 2x1 pool of lava the water only converted one source block but replaced the one I poured on
#586 [21:03] <thgilfodrol> Liadan: yeah, that'd do it
#587 [21:03] * ibtonyu2_YT [webchat@172-2-253-47.lightspeed.milwwi.sbcglobal.net] has joined #minecrafthelp
#588 [21:03] <thgilfodrol> Liadan: basically, flowing water/source water + flowing lava = cobblestone, flowing water/source water + still lava = obsidian
#589 [21:04] <ibtonyu2_YT> hi anyone know how i can fix the forge 1.7.2 [PvZ Mod] legacy.json could not be saved start up bug?
#590 [21:05] <Liadan> Yea I knew I need the lava to be still. and when I had a 2x1 I dont -think- either block was flowing (added 2 buckets of lava to the pit) but I nubbins
#591 [21:05] <thgilfodrol> Liadan: actually, if I recall correctly, flowing lava + source water is smooth stone, so flowing water + flowing lava would be cobble
#592 [21:05] <thgilfodrol> ??> ibtonyu2_YT mods
#593 [21:05] <Absol> ibtonyu2_YT: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#594 [21:05] <thgilfodrol> ibtonyu2_YT: unfortunately, mods are unsupported here- try the forums
#595 [21:05] <ibtonyu2_YT> ok sorry
#596 [21:05] <ibtonyu2_YT> bye
#597 [21:05] <thgilfodrol> ibtonyu2_YT: good luck
#598 [21:06] <ibtonyu2_YT> also subscribe to ibtonyu2 on youtube
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#600 [21:06] <Andrio> You have to drop lava straight down on water to generate stone.
#601 [21:07] <Liadan> I'll play around with it some later and if I have more issues/questions Ill find my way back ^^ but right now Im being beckoned to watch Doctor Who lol
#602 [21:07] <Andrio> mm~
#603 [21:07] <Liadan> Thanks again, appreciate the quick help!
#604 [21:07] <Liadan> Thanks again, appreciate the quick help!
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#616 [21:27] <CMM> Can anyone help me with something?
#617 [21:27] <CMM> I cant change my name.
#618 [21:27] <thgilfodrol> CMM: what happens when you try?
#619 [21:28] <CMM> It says it's taken. Anything I type in it saysbots taken
#620 [21:28] <CMM> Says its*
#621 [21:28] <thgilfodrol> CMM: what browser are you using?
#622 [21:28] <CMM> Chrome
#623 [21:28] <thgilfodrol> CMM: what names have you tried?
#624 [21:28] <CMM> I've used random gibberish.
#625 [21:29] <thgilfodrol> CMM: what other browsers do you have installed?
#626 [21:29] <CMM> Firefox
#627 [21:29] <thgilfodrol> CMM: can you try with firefox?
#628 [21:29] <CMM> I'll try. Give me a second
#629 [21:31] <CMM> Same problem on Firefox.
#630 [21:32] <thgilfodrol> CMM: hmm, do you have a phone or other device you can test it on?
#631 [21:32] <CMM> I'm on a phone right now
#632 [21:33] <CMM> I could try getting access to a computer.
#633 [21:33] <thgilfodrol> CMM: if you could, that might work
#634 [21:36] <CMM> Same problem on computer
#635 [21:37] <CMM> I used 2 different browsers
#636 [21:38] <thgilfodrol> CMM: how long have you had this issue for?
#637 [21:38] <CMM> 3 hours. Worked fine last time I changed my name
#638 [21:39] <thgilfodrol> CMM: that's weird, I can't say I've really seen this issue in this context
#639 [21:39] <thgilfodrol> CMM: I'd try it on another network if you have access to one, e.g. your phone's mobile data connection
#640 [21:40] <CMM> Off wifi?
#641 [21:40] <thgilfodrol> CMM: yeah
#642 [21:40] <CMM> Ok give me a second
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#645 [21:43] <CMM_> I got it to work. Thank you
#646 [21:43] <thgilfodrol> CMM_: to confirm, you got it to work on another network?
#647 [21:43] <CMM_> Just went off wifi
#648 [21:44] <thgilfodrol> CMM_: ah, I see- thanks for the info
#649 [21:44] <CMM_> No problem!
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#657 [22:30] <mcklaybc> I get an error when trying to open newest minecraft im getting lots of errors like error downloading drown4.ogg
#658 [22:32] <mcklaybc> Unable to save download. hit3.ogg Name: hit3.ogg URL: http://resources.download.minecraft.net/b0/b0720899be6f974ad8385ac159bfb165cd732fb2 Error details: Attempting to move successful download to C:/Users\l0wsh0t\AppData\Roaming\.minecraft\assets\objects\b0/b0720899be6f974ad8385ac159bfb165cd732fb2 The process cannot access the file because it is being used by another process Filename on disk: f624-ff11-a87d-e03d Path: C:\Users\l0ws
#659 [22:57] * Rambler [webchat@172-1-86-76.lightspeed.moblal.sbcglobal.net] has joined #minecrafthelp
#660 [23:02] <Rambler> Well, here's my situation. I don't remember migrating my account to a mojang account, and I bought the game in alpha for like 5 bucks. 2 out of the 3 email addresses I may have used for the purchase are completely gone so I have no way of getting a transaction ID. All I have is my known username and the name of those 3 email accounts. So I cannot log in, download the game, or play it because I have no idea what my account
#661 [23:02] <thgilfodrol> Rambler: what is your username?
#662 [23:02] <Rambler> RogueSpear58
#663 [23:03] <Rambler> It's been so long since I have played that I remember logging in using my username and not my email.
#664 [23:04] <thgilfodrol> Rambler: the name was changed to JuanPa_Kun on 04/03/2018- so if that wasn't you, I'd recommend you send an email to mojang support for account recovery assistance
#665 [23:04] <thgilfodrol> ??> Rambler account/send-email
#666 [23:04] <Absol> Rambler: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#667 [23:04] <Absol> Rambler: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#668 [23:05] <Rambler> Well...looks like someone got into my account...dang. Okay well I'm off to send an email. Thanks for the help.
#669 [23:05] <thgilfodrol> Rambler: no problem, good luck
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