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#4 [00:24] <Sen> Hi. I've been having trouble logging into my account for a few days now. It keeps saying my password is wrong. So I changed my password several times now and it still won't let me log in. I've successfully migrated but the launcher won't let me log in. I even reinstalled the launcher and no help
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#7 [00:38] <Rikuplayer> how do I pay for realms on the windows 10 minecraft from living in canada?
#8 [00:39] <dylan> hi i made an account about 6 years ago and i want to log back on but have forgotten my password can someone help?
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#10 [00:39] <Andrio> Sen, can you log in at https://account.mojang.com/ ?
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#20 [03:17] <Jonathan> I am having trouble with redeeming my gift card
#21 [03:18] <Jonathan> I have redeemed my gift carf but when it asked me to choose a username, it comes with error "Could not create profile" although the username is available
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#26 [05:40] * Neymar [webchat@ASCO-177-039-012-058.conecta.psi.br] has joined #minecrafthelp
#27 [05:41] <Neymar> Ubuntu Pastebin Paste from Neymar at Tue, 13 Mar 2018 10:39:28 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87
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#29 [05:49] * darksoul_ [webchat@151.72.148.147] has joined #minecrafthelp
#30 [05:49] <darksoul_> I can't launch minecraft
#31 [05:50] <darksoul_> I can't launch minecraft
#32 [05:51] <darksoul_> How time i have to waiting for a answer
#33 [05:57] * darksoul_ [webchat@151.72.148.147] has quit. (Ping timeout: 180 seconds)
#34 [06:03] * zynqx [webchat@1-160-3-139.dynamic-ip.hinet.net] has joined #minecrafthelp
#35 [06:07] <zynqx> is there a solution about An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience?
#36 [06:08] <zynqx> :thinking:
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#38 [06:50] * X_DeadBushN0b_X [webchat@31.10.138.104] has quit. (Ping timeout: 180 seconds)
#39 [06:51] <Andrio> zynqx, click Show details and show me what that gives you.
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#42 [07:23] <mintybasket> My friend has his on server that we join with hamachi He says we can use any chest we want but we cant change the time cause hes counting how many minecraft days we spent and if we change the time the counter will reset back to 0 so i was in the server alone and decided to use the bed does that reset the counter? like the server logs tell my friend how many minecraft day we at then if we set time to day the counter will revert to 0. was wondering i
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#48 [08:05] * Cat [webchat@h155.76.140.67.dynamic.ip.windstream.net] has joined #minecrafthelp
#49 [08:05] <Cat> hello
#50 [08:06] <Cat> I cannot start up my Minecraft server, it goes to the launcher and then the window freezes.
#51 [08:06] <Cat> Unable to locate the Java runtime. Error details: The system cannot find the path specified Filename on disk: javaw.exe Path: C:/Program Files\Java\jre1.8.0_51\bin\javaw.exe Exists: false
#52 [08:07] <Cat> This is what occured after I updated Java, although the same issue was happening prior to the update today. (I had hoped an update would do the trick)
#53 [08:08] <Andrio> Cat, in the launcher, click the menu (≡) button if necessary, then Launch options, then select the profile you're using, and make sure the Java Executable switch is disabled
#54 [08:10] <Cat> I'm assuming you mean under Launch Options, to turn off Advanced Settings? No change in issue :(
#55 [08:11] <Andrio> Cat, you'll need to have that on
#56 [08:15] <Cat> Oh!
#57 [08:16] <Cat> Oh, I see what you meant now..
#58 [08:16] <Cat> I changed Java Executable to disabled, and ran it.
#59 [08:16] <Cat> Still no change :/
#60 [08:17] * denis [webchat@79.113.179.116] has joined #minecrafthelp
#61 [08:17] <Andrio> Cat, do you know where you installed Java to?
#62 [08:20] <Cat> I can check.
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#64 [08:21] <Cat> The Java folder is in Programs.
#65 [08:23] <Andrio> ok
#66 [08:23] <Andrio> Cat, you can specify the correct path in the launch options
#67 [08:23] <Andrio> (It must be the path to javaw.exe)
#68 [08:26] <Cat> I'm not sure how to do that. Searching javaw.exe did not allow me to open the file location, so I don't know where to route the path to.
#69 [08:27] <Andrio> Cat, you should be able to if you right click on it..
#70 [08:28] <Andrio> Most likely it is C:\Program Files\Java\jre1.8.0_161\bin\javaw.exe
#71 [08:28] * Reddblue [webchat@123-243-2-160.static.tpgi.com.au] has joined #minecrafthelp
#72 [08:29] <Reddblue> Hello, I'm having an issue where I have a black screen when I open my minecraft launcher.
#73 [08:29] <Reddblue> Any ideas I can fix this?
#74 [08:29] <Reddblue> hello?
#75 [08:32] <Andrio> Reddblue, right click the launcher or a shortcut, select Properties -> Compatibility and make sure none of the options on that page are selected
#76 [08:32] <Cat> It's starting up...
#77 [08:32] <Cat> Ah! Thank you so much, Andrio! It worked!
#78 [08:32] <Cat> Back to Minecraft it is! YAY!
#79 [08:33] <Andrio> No problem
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#82 [08:34] <Cat> Crap.
#83 [08:34] <Cat> It froze in-game, once I loaded up the server :/
#84 [08:34] <Cat> Back to square one.
#85 [08:35] <Andrio> hm
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#88 [08:39] <Reddblue> Wait
#89 [08:40] <Reddblue> My launcher has been fixed, and now I can't run my minecraft
#90 [08:40] <Reddblue> Bruhh
#91 [08:41] <Andrio> Reddblue, what happened?
#92 [08:42] <Reddblue> I don't know
#93 [08:42] <Reddblue> I ticked "Run with windows 8" or something
#94 [08:42] <Reddblue> That fixed the launcher, but now I can't run minecraft
#95 [08:42] <Reddblue> D:
#96 [08:42] * antoine [webchat@AStDenis-651-1-344-87.w80-8.abo.wanadoo.fr] has joined #minecrafthelp
#97 [08:42] <Lord_Ralex> You were told to "NOT" check them
#98 [08:43] <Reddblue> If I unchecked it, the launcher doesn't work
#99 [08:43] <Lord_Ralex> You should not have any of them chekced.
#100 [08:43] <Reddblue> Oh, and just saying, it is unchecked.
#101 [08:44] <Cat> Any advice here, Andrio?
#102 [08:44] <Reddblue> I tried the troubleshoot thing
#103 [08:44] <Reddblue> And now whenever I launch minecraft, it says unexpected error, sorry for your inconvinience
#104 [08:44] <antoine> Hello, my email adress is down and i lost my security question ( I know just 1 on 3 ) so i can't connect to my minecraft account
#105 [08:44] <Reddblue> Here's my paste ubuntu thing if you know how to fix this: https://paste.ubuntu.com/p/PksB7VrxYH/
#106 [08:45] <antoine> Hello, my email adress is down and i lost my security question ( I know just 1 on 3 ) so i can't connect to my minecraft account. So how i do to connect to my account
#107 [08:45] <Andrio> ??> Cat tools/HJT
#108 [08:45] <Absol> Cat: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#109 [08:45] <Absol> Cat: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#110 [08:45] <Andrio> ??> antoine account/send-email
#111 [08:45] <Absol> antoine: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#112 [08:45] <Reddblue> Andrio, any way to fix this?
#113 [08:45] <Absol> antoine: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#114 [08:46] <antoine> I can't go to my email adress it's delete
#115 [08:46] <Reddblue> I CANT RUN MINECRAFT AAAAAAAAAAAAA
#116 [08:47] <antoine> My ID transaction was on my email and it's old more than 10 year i think and my email is delete
#117 [08:47] <Reddblue> I can run minecraft 1.12.2
#118 [08:47] <Reddblue> but i can't run my modded 1.8.9
#119 [08:47] <Lord_Ralex> We don't support old, modded versions.
#120 [08:48] <Andrio> Reddblue, install the Radeon software from https://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064
#121 [08:49] <antoine> So how i do ? My email is not working (delete) i know just 1 on the 3 security question, i would acces to my minecraft account ( i know the password + username) and i created my account since 5/10 years
#122 [08:50] <Andrio> ??> antoine account/trans-ID
#123 [08:50] <Absol> antoine: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#124 [08:51] <antoine> Ok i try to search but if i loose my transaction ID ? How i do ?
#125 [08:52] <Reddblue> Andrio, what do I do after that?
#126 [08:52] <Andrio> Reddblue, restart the computer
#127 [08:52] <Reddblue> antoine you should be able to find your transaction ID
#128 [08:52] <Reddblue> Ok
#129 [08:53] <Reddblue> Andrio, I downloaded the software, what now?
#130 [08:53] <antoine> But the transaction ID was on email ?
#131 [08:53] <Andrio> ok
#132 [08:53] <Andrio> Reddblue, open it
#133 [08:53] <Reddblue> antoine, change your email directory
#134 [08:53] <antoine> How ?
#135 [08:53] <Reddblue> ok wait
#136 [08:53] <Reddblue> antoine, in the mojang website. I can't remember the exact link though.
#137 [08:53] <antoine> But i can't go to my account
#138 [08:54] <Reddblue> Or just contact mojang and hope for the best.
#139 [08:54] <Andrio> mm
#140 [08:54] <antoine> It ask me my security question
#141 [08:54] <Reddblue> Andrio, what do I do when i open the software?
#142 [08:55] <Reddblue> 700MB wew
#143 [08:56] <antoine> Thanks for the answer i give up i don't find how to do
#144 [08:56] <Andrio> Follow the instructions?
#145 [08:56] <Andrio> antoine, you can try to contact Mojang with whatever information you do have and ask about it
#146 [08:57] <antoine> Ok how ? i contact mojang
#147 [08:57] <antoine> On twitter ? i can try ?
#148 [08:57] <antoine> Mojang Support on Twitter ?
#149 [08:57] <Andrio> ??> antoine Mojang/email
#150 [08:57] <Absol> antoine: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#151 [08:58] <Absol> antoine: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#152 [08:58] <antoine> Ok thanks for our help i would try
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#154 [08:59] <Reddblue> I did express installation, is that ok?
#155 [08:59] <Reddblue> I don't have much time left
#156 [09:01] <Andrio> Reddblue, yes
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#159 [09:12] <Reddblue> Hello
#160 [09:12] <Reddblue> I restarted my computer and it still doesn't work Andrio
#161 [09:14] <Andrio> hm
#162 [09:15] <Reddblue> the latest release works i think
#163 [09:15] <Reddblue> no it doesn't
#164 [09:15] <Reddblue> none version works
#165 [09:15] <Andrio> Reddblue, does the launcher work?
#166 [09:15] <Reddblue> Yes.
#167 [09:15] <Reddblue> The game? No.
#168 [09:16] <Reddblue> And yes, I have unticked all boxes from compatibilty modes, and I did a troubleshoot
#169 [09:16] <Andrio> ??> Reddblue launcher/crash-log
#170 [09:16] <Absol> Reddblue: We need to see your crash log, which is created after a crash.
#171 [09:16] <Absol> Reddblue: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recently dated text file and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#172 [09:18] <Reddblue> https://paste.ubuntu.com/p/JN9pmp9f9y/
#173 [09:18] <Reddblue> Hope something works out.
#174 [09:19] <Reddblue> :(
#175 [09:20] <Reddblue> Why is this happening to me.. This never happened to me before.
#176 [09:20] * rats [webchat@68.132.44.72] has joined #minecrafthelp
#177 [09:21] <rats> howdy! the newest snapshot totally broke all my double chests, did anyone else have that issue?
#178 [09:21] <Andrio> ??> Reddblue win/DXDiag
#179 [09:21] <Absol> Reddblue: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#181 [09:22] <Reddblue> And then?
#182 [09:23] <Reddblue> Where do i post the link? Here?
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#184 [09:23] <Reddblue> ]Here's the link: https://paste.ubuntu.com/p/KxVkbppWcf/
#185 [09:23] <Andrio> Reddblue, yes
#186 [09:23] <Reddblue> https://paste.ubuntu.com/p/KxVkbppWcf/
#187 [09:24] <Reddblue> Hope this works
#188 [09:25] <Reddblue> Figured anything out?
#189 [09:26] <Andrio> Reddblue, did the Radeon Software installer appear to run successfully?
#190 [09:28] <Reddblue> Yes.
#191 [09:30] <Andrio> Reddblue, try installing this one: http://www.dell.com/support/home/au/en/aubsd1/drivers/driversdetails?driverId=5G5P3
#192 [09:30] <Reddblue> Geez, how much do I have eto install
#193 [09:31] <Andrio> hm
#194 [09:31] <Andrio> Reddblue, your PC has switchable graphics?
#195 [09:31] <Reddblue> What does that mean?
#196 [09:31] * DarcoDiddo [webchat@host3-243-dynamic.45-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#197 [09:31] <Reddblue> I have a laptop.
#198 [09:31] <DarcoDiddo> can some one help me?
#199 [09:32] <DarcoDiddo> can someone help me?
#200 [09:32] <Andrio> Reddblue, the report shows your laptop has a dedicated video card and an integrated GPU; there may be a way to force Java to use the dedicated video card, I don't know what it is though
#201 [09:33] <Reddblue> I have the R7 graphics card and the AMD RX460 graphics card
#202 [09:33] <Reddblue> or are they the same thing?
#203 [09:33] <Andrio> mm
#204 [09:33] <Andrio> Reddblue, they're different
#205 [09:34] <Reddblue> Oh, so what do I do?
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#207 [09:34] <Andrio> Reddblue, perhaps look for an AMD control center
#208 [09:34] <Reddblue> In device manager, it says that my GPU consists of the R7 graphics card and the RX560, but in reality I have the RX460
#209 [09:34] <Reddblue> Then what about the things that you told me to download?
#210 [09:35] <Andrio> Reddblue, you might not need that
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#212 [09:35] <Reddblue> I just installed it..
#213 [09:36] <Andrio> oh
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#215 [09:38] <Reddblue> What is the amd control center?
#216 [09:38] <Reddblue> I installed it so many times lol
#217 [09:39] <Andrio> I remember it may be one of the things that you can get to by right-clicking the desktop
#218 [09:40] <Reddblue> You just made me uninstalled it.
#219 [09:40] <Reddblue> Now I'm just wasting cosmetic space
#220 [09:40] <Andrio> o
#221 [09:40] <Reddblue> What do I do in the amd control panel?
#222 [09:43] <Andrio> Reddblue, I'm not familiar with it, so I can't help there myself; sorry
#223 [09:48] <Reddblue> So? What now?
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#225 [09:48] * INeedAssistance [webchat@pool-173-48-207-20.bstnma.fios.verizon.net] has joined #minecrafthelp
#226 [09:48] <INeedAssistance> I can't log into my account or change the password
#227 [09:48] * Wesker13 [webchat@177.9.145.52] has joined #minecrafthelp
#228 [09:48] <INeedAssistance> It says that the email isnt registered
#229 [09:49] <INeedAssistance> but I have the pin code and everything
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#231 [09:49] <Wesker13> Por favor, preciso de ajuda
#232 [09:51] <Andrio> Reddblue, perhaps see whether someone else can help, or try to find a way to use your dedicated video card for Java
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#234 [09:51] * roaminmatt [webchat@23.226.133.173] has joined #minecrafthelp
#235 [09:52] <roaminmatt> hello. I am unable to log in i do a password reset and the new password wont let me log in i waited 24 hr then i could log in and now it happend again and I can't log in. I don't want this to happen every 2 days
#236 [09:53] * Reddblue [webchat@123-243-2-160.static.tpgi.com.au] has quit. (Ping timeout: 180 seconds)
#237 [09:56] <roaminmatt> anyone
#238 [09:57] * techno156 [~techno156@185.57.5.138] has quit. (Quit: Leaving)
#239 [09:58] <roaminmatt> ofcourse microsoft has normal people running their help. Im glad they didn't get my money for minecraft and the creatore of mc did
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#247 [10:59] <Chad> Having problems with DLC for the Xbox one edition console downloading the dlc is not working 1 of the 4 dlc is working and says code has already been redeemed. They are Villians Redstone specialists Biome 1 & 2 only Biome 1 is working
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#258 [11:27] <HyperGamer11> me da un error al intentar iniciar el juego
#259 [11:29] * iTzKick [webchat@ip54541e86.speed.planet.nl] has joined #minecrafthelp
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#261 [11:41] * Dawars [webchat@bro67-h05-176-170-228-36.dsl.sta.abo.bbox.fr] has joined #minecrafthelp
#262 [11:41] <Dawars> hi
#263 [11:41] <Dawars> il t'il des français ?
#264 [11:41] <Dawars> j'ai un message erreur
#265 [11:41] <Dawars> Détails de l'erreur : L�op�ration demand�e n�cessite une �l�vation Nom du fichier sur le disque : javaw.exe Chemin d'accès : C:\Program Files (x86)\Minecraft\Install\runtime\jre-x64\1.8.0_25\bin\javaw.exe Existe : file
#266 [11:44] <Dawars> Je le lance via l'application twitch
#267 [11:49] * delaney [webchat@pool-173-68-1-85.nycmny.fios.verizon.net] has quit. (Quit: Web client closed)
#268 [12:05] <thgilfodrol> Dawars: you need to run the launch as administrator- on your desktop, right click the launcher and select "Run as administrator"
#269 [12:13] <Dawars> Hi it does not work
#270 [12:25] <thgilfodrol> ??> Dawars launcher/win/reinst
#271 [12:25] <Absol> Dawars: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#272 [12:25] <Absol> Dawars: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download/ .
#273 [12:29] <Dawars> the minecraft market with the basic version but with twitch no
#274 [12:33] <thgilfodrol> Dawars: I'm not sure what you mean by that
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#280 [12:49] <Stormy2010> I need help with the minecraft launcher each time i start up the game it game crashes this was because of 'pixel format not accelerated' i looked this up and followed a guide to update my video/graphics card when this didnt work i was told by the site to come here with the DxDiag report please help here is the link to the report https://paste.ubuntu.com/p/M3znvZJXcH/
#281 [12:52] <GreyVulpine> Yeah, that computer doesn't meet minecraft's minimum requirements
#282 [12:53] <Stormy2010> thank you
#283 [12:53] <Stormy2010> thank you
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#285 [13:02] * Callum [webchat@cpc128844-harb10-2-0-cust571.know.cable.virginm.net] has joined #minecrafthelp
#286 [13:02] <Callum> Hello.
#287 [13:02] <Callum> I am in need of support.
#288 [13:02] <Callum> Don't suppose anyone can help me?
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#292 [13:16] * Dangaras [webchat@8.36.250.142] has joined #minecrafthelp
#293 [13:16] <Dangaras> Why a i getting this error?Unable to save download. ar_sa.lang Name: ar_sa.lang URL: http://resources.download.minecraft.net/97/972a063c50918716a37ecb7ec08108f5f56b4976 Error details: Attempting to move successful download to C:/Users\purpl\AppData\Roaming\.minecraft\assets\objects\97/972a063c50918716a37ecb7ec08108f5f56b4976 The process cannot access the file because it is being used by another process Filename on disk: b549-8a76-5afb-1481 Path: C:\Us
#294 [13:17] <GreyVulpine> Dangaras - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
#295 [13:18] <Dangaras> ty
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#297 [13:35] * nord [webchat@24-107-82-204.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#298 [13:36] <nord> I need help fixing this error: failed to download file. ast_es.lang
#299 [13:36] <GreyVulpine> nord - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
#300 [13:36] <nord> I do not have ByteFence installed
#301 [13:37] <GreyVulpine> What operating system are you on?
#302 [13:50] <nord> windows 10
#303 [13:50] * nord [webchat@24-107-82-204.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#304 [13:50] <nord> I need help fixing this error: failed to download file. ast_es.lang
#305 [13:51] <nord> I do not have ByteFence Installed
#306 [13:56] * ticiano [webchat@host199.200-43-89.telecom.net.ar] has joined #minecrafthelp
#307 [14:00] <GreyVulpine> ??> nord tools/hjt
#308 [14:00] <Absol> nord: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#309 [14:00] <Absol> nord: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#311 [14:09] * nord [webchat@24-107-82-204.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#312 [14:09] <nord> My launcher fails to download certain .lang files
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#314 [14:11] <GreyVulpine> ??> nord tools/hjt
#315 [14:11] <Absol> nord: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#316 [14:11] <Absol> nord: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#318 [14:12] * Michael [webchat@cpe-72-190-176-149.satx.res.rr.com] has joined #minecrafthelp
#319 [14:13] <Michael> Hello?
#320 [14:13] <nord> https://paste.ubuntu.com/p/zVRHMKmSFs/
#321 [14:13] <nord> this is the link
#322 [14:14] <GreyVulpine> nord - "Intel Security" is blocking minecraft from working
#323 [14:15] <Michael> I'm having issues accessing my account, did I come to the wrong place?
#324 [14:15] <nord> thank you, can tell it to shut off or should i uninstall
#325 [14:15] <GreyVulpine> Michael - What kind of account issues exactly?
#326 [14:15] <GreyVulpine> nord - We usually recommend trying the former, then the latter if it doesn't work
#327 [14:16] <nord> thanks muchly
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#330 [14:29] <nord> I had a problem earlier with files not being able to be downloaded, I uninstalled Intell that was stopping me from downloading it and I still have the same issue
#331 [14:32] * Jadon [webchat@24-107-82-204.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#332 [14:33] <Jadon> My launcher cannot download file. ar_sa.lang
#333 [14:33] <Jadon> I do not have ByteFence
#334 [14:42] * Dawars [webchat@bro67-h05-176-170-228-36.dsl.sta.abo.bbox.fr] has quit. (Ping timeout: 180 seconds)
#335 [14:46] <Jadon> My launcher cannot download file. ar_sa.lang
#336 [15:10] <Jadon> Unable to download http://resources.download.minecraft.net/97/972a063c50918716a37ecb7ec08108f5f56b4976 to C:/Users\Jadon\AppData\Roaming\.minecraft\assets\objects\97/972a063c50918716a37ecb7ec08108f5f56b4976
#337 [15:10] <Jadon> this is the file it cant download
#338 [15:11] * jabby [webchat@47-34-122-29.dhcp.blvl.il.charter.com] has joined #minecrafthelp
#339 [15:11] <jabby> Hello. My minecraft only ever has less than 10 fps please help
#340 [15:14] * Supercrepeo [webchat@mtrlpq3704w-lp130-02-50-100-153-213.dsl.bell.ca] has joined #minecrafthelp
#341 [15:15] <Supercrepeo> my minecraft launcher is working but wen i want to start the minecraft latest release i does not work help me please
#342 [15:15] <Supercrepeo> hello ?
#343 [15:16] <Supercrepeo> Fuck it
#344 [15:16] <Absol> Supercrepeo: Please keep it civil
#345 [15:16] <Supercrepeo> YAY
#346 [15:16] <Supercrepeo> sorry 4 swering
#347 [15:16] <Supercrepeo> now i need help
#348 [15:16] <Supercrepeo> minecraft is not starting
#349 [15:17] <Supercrepeo> i tried everything like restarting my launcher and my hole laptop but still i idi not work
#350 [15:17] <Supercrepeo> did*
#351 [15:17] <Supercrepeo> PLS HELP MEEEEEEEEEEEEEEEEE
#352 [15:19] <Jadon> I cannot download resource files even though im not aware of any antivirus programs that would be preventing it
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#361 [15:31] <Link> hoi. is there anyone that can read a crash report?
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#364 [15:33] <Link> because i keep getting the same error; same reason same how. modded or not
#365 [15:33] <Link> this:
#366 [15:34] <Link> https://pastebin.com/ntE3MHuE
#367 [15:34] * Jadon [webchat@24-107-82-204.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#368 [15:35] <Jadon> When I click the green play button the game begins to load and then stops midway through with an error message telling me that it is unable to download resource files. I do not habe byteFence or any programs that should be messing with the download
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#372 [15:47] * BleachRoyalty [webchat@ool-44c0c37b.dyn.optonline.net] has joined #minecrafthelp
#373 [15:48] <BleachRoyalty> I can't login to my account
#374 [15:49] <BleachRoyalty> HELP
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#376 [16:07] * Keij0_ [webchat@axx64.internetdsl.tpnet.pl] has joined #minecrafthelp
#377 [16:08] <Keij0_> Hello, got problem with Minecraft on Linux. I'm running nouveau and using the vanilla launcher, alphas launch, but latest version just throws ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread and dies happily, couldn't find any fix on the internet.
#378 [16:16] <Link> me no perfssional... but i can probably say this with good context: OpenGL seems to be making the problem..
#379 [16:16] <Link> more so the lack there of
#380 [16:22] <Keij0_> Fixed with installing xrandr
#381 [16:22] <Keij0_> Dunno why it needed that but it worked
#382 [16:23] * Nickname_Not_Found [webchat@host86-129-15-46.range86-129.btcentralplus.com] has joined #minecrafthelp
#383 [16:23] <Nickname_Not_Found> Anyone know if the minecraft name change servers are down? its been "checking to see availabilty" for 7 minutes now
#384 [16:23] <Nickname_Not_Found> Anyone know if the minecraft name change servers are down? its been "checking to see availabilty" for 7 minutes now
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#397 [18:18] * jaggerishere [webchat@c-73-182-29-237.hsd1.ga.comcast.net] has joined #minecrafthelp
#398 [18:18] <jaggerishere> I am trying to migrate my account but I forgot my username
#399 [18:23] <thgilfodrol> ??> jaggerishere account/send-email
#400 [18:23] <Absol> jaggerishere: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#401 [18:23] <Absol> jaggerishere: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
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#405 [18:31] <Jadon> My .lang files are having trouble downloading and everytime i try and lauch only a few of them will load, if i continue to click play if will eventually work however this takes a huge amount of time and i dont know why the files are having trouble loading
#406 [18:35] * brennen146 [webchat@cpe-24-31-251-122.kc.res.rr.com] has joined #minecrafthelp
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#408 [18:35] <brennen146> pls help im getting this errorCouldn't connect to server io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information: 192.168.0.17/192.168.0.17:57050 at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method) at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:716) at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:352) at io.nett
#409 [18:39] <brennen146> any who can help me?
#410 [18:39] <brennen146> Couldn't connect to server io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information: 192.168.0.17/192.168.0.17:57050 at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method) at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:716) at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:352) at io.netty.channel.nio.AbstractNioChann
#411 [18:42] * Gracietaylor [webchat@ip70-178-181-78.ks.ks.cox.net] has joined #minecrafthelp
#412 [18:43] <Gracietaylor> Hey anyone know what "Unable to save download. 18w11a.jar" Is?
#413 [18:44] * Gracietaylor [webchat@ip70-178-181-78.ks.ks.cox.net] has quit. (Client Quit)
#414 [18:56] * Captain_Sharts [webchat@c-24-7-28-73.hsd1.ca.comcast.net] has joined #minecrafthelp
#415 [18:56] <Jadon> My .lang files are having trouble downloading and everytime i try and lauch only a few of them will load, if i continue to click play if will eventually work however this takes a huge amount of time and i dont know why the files are having trouble loading
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#418 [19:02] <Captain_Sharts> hi
#419 [19:04] <Jadon> hey
#420 [19:06] * brennen146 [webchat@cpe-24-31-251-122.kc.res.rr.com] has quit. (Ping timeout: 180 seconds)
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#422 [19:20] * brennen146 [webchat@cpe-24-31-251-122.kc.res.rr.com] has joined #minecrafthelp
#423 [19:20] <brennen146> can i please get some help?
#424 [19:21] <thgilfodrol> ??> brennen146 ask
#425 [19:21] * e_l1997 [~quassel@2.70.70.94.mobile.tre.se] has quit. (Ping timeout: 186 seconds)
#426 [19:21] <Absol> brennen146: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#427 [19:21] <Absol> brennen146: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#428 [19:22] <thgilfodrol> ??> Jadon av/bytefence
#429 [19:22] <Absol> Jadon: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#430 [19:22] <brennen146> ok i am running into a problem and would like some assistance
#431 [19:22] <brennen146> Couldn't connect to server io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information: 192.168.0.17/192.168.0.17:57312 at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method) at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:716) at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:352) at io.netty.channel.nio.AbstractNioChann
#432 [19:22] <thgilfodrol> brennen146: can you try connecting to thgil.ganks.me in vanilla 1.12.2?
#433 [19:23] <brennen146> im connecting
#434 [19:23] <brennen146> im in game
#435 [19:24] <thgilfodrol> brennen146: what is the address of the server you're trying to connect to?
#436 [19:24] <brennen146> it is a LAN
#437 [19:25] <thgilfodrol> brennen146: are other computers able to connect to it?
#438 [19:26] <brennen146> im not the host and the host is connecting fine
#439 [19:26] <brennen146> and i dont have another computer to try it with
#440 [19:26] <thgilfodrol> brennen146: if it is a LAN server, it sounds like there is probably some sort of firewall interference
#441 [19:27] <thgilfodrol> brennen146: I would try disabling any firewalls, and allowing the game to communicate through windows firewall, on the host computer
#442 [19:27] <brennen146> i have removed all the recomended firewalls to remove
#443 [19:28] <thgilfodrol> brennen146: it's likely that there is something else interfering with it, but it's impossible to tell without access to that computer here
#444 [19:29] <brennen146> also when i host a server no one can connect
#445 [19:30] <thgilfodrol> brennen146: via LAN?
#446 [19:31] <brennen146> yes
#447 [19:32] <thgilfodrol> brennen146: best bet would be to close all antivirus/firewall programs and disable windows firewall (while not connected to the internet), then try again
#448 [19:33] <brennen146> ok
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#451 [20:08] * Rogue1998 [webchat@92.41.33.107.threembb.co.uk] has joined #minecrafthelp
#452 [20:09] <Rogue1998> My friend can't login in to his account, he sent request tp set a new password he didn't recieve it
#453 [20:10] <thgilfodrol> Rogue1998: have you checked the spam or junk folders, for all of your emails?
#454 [20:10] <Rogue1998> Yes my friend has and there nothing
#455 [20:10] <thgilfodrol> Rogue1998: how long has it been?
#456 [20:11] <Rogue1998> couple hours now
#457 [20:11] <thgilfodrol> Rogue1998: what is his username?
#458 [20:11] <Rogue1998> around about 3-4 hours
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#461 [21:11] <Thylon> hi, ive been trying to access my old minecraft account for a while now. When i try to merge my account using the registered email it tells me its already merged, when i try to have it send a reset password email, it does not send, and i know the email is registered due to it being "merged" already and if i try to make a new account it says "email already registered". I juat cant seem to find my old password or get a new one either. Now what
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#463 [21:25] <Jojra> Hello
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#465 [21:25] <Jojra> I have both the Java version and Windows 10 version of minecraft. I have noticed that the Java version freezes(not responding) a lot where as when I was playing the windows 10 version I did not have this issue. Is there anything I can do to make it a smooth play on the Java version?
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#473 [21:42] <Jojra> I have both the Java version and Windows 10 version of minecraft. I have noticed that the Java version freezes(not responding) a lot where as when I was playing the windows 10 version I did not have this issue. Is there anything I can do to make it a smooth play on the Java version?
#474 [21:48] * CubeTheThird [~cubetheth@dhcp-108-168-126-198.cable.user.start.ca] has joined #minecrafthelp
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#476 [21:52] <Log_> I am having trouble logging into my account
#477 [21:52] <CubeTheThird> Log_, what trouble?
#478 [21:53] <Jojra> Hello
#479 [21:53] <Jojra> I have both the Java version and Windows 10 version of minecraft. I have noticed that the Java version freezes(not responding) a lot where as when I was playing the windows 10 version I did not have this issue. Is there anything I can do to make it a smooth play on the Java version?
#480 [21:53] <Log_> I cannot remember the password to the account, and I cannot remember the password to the e-mail account associated with the account.
#481 [21:54] <CubeTheThird> Jojra, sure. Let's start by checking your graphics drivers
#482 [21:54] <Log_> It gave me the option to switch e-mail accounts to Mojang, so when I tried to that, it said there was an error.
#483 [21:54] <CubeTheThird> ??> Jojra win/dxdiag
#484 [21:54] <Absol> Jojra: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#485 [21:54] <CubeTheThird> Log_, ah. In that case you'll have to contact Mojang support about the issue
#486 [21:54] <CubeTheThird> ??> Log_ mojang/email
#487 [21:54] <Absol> Log_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#488 [21:54] <Absol> Log_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#489 [21:55] <Log_> Okay, thank-you
#490 [21:56] <Jojra> CubeTheThird: ?
#491 [21:56] <CubeTheThird> Jojra, please follow the instructions Absol gave you
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#494 [22:09] <Jojra> here irt https://pastebin.com/xw7Et5ik
#495 [22:10] <CubeTheThird> Jojra, ok one sec
#496 [22:14] <CubeTheThird> Jojra, hm well it looks like your drivers are out of date, but I'm having trouble figuring out which one you need. I'll need your computer's model number to look it up
#497 [22:14] <CubeTheThird> ??> Jojra oem/hp/product-number
#498 [22:14] <Absol> Jojra: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#499 [22:14] <Absol> Jojra: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#500 [22:14] <Jojra> Why do you need my HP number
#501 [22:15] <CubeTheThird> Jojra, so I can find your PC on the HP website, which will have the correct drivers for your model
#502 [22:24] <Jojra> I have the updated drivers I have checked
#503 [22:25] <Lord_Ralex> No, you don't
#504 [22:25] <CubeTheThird> Jojra, how did you check? most of the "driver update utilities" such as ones from intel are terrible, and are not very accurate
#505 [22:26] <Jojra> HP Compaq Desktop Computer 6300
#506 [22:26] <Lord_Ralex> That is not a product number.
#507 [22:26] <Jojra> went to website downloaded them and istalled them
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#509 [22:41] <Jojra> That is all I have
#510 [22:41] <Lord_Ralex> The directions indicate how to do it.
#511 [22:42] <Me1111111111> So I got this error but i have java . . .Error details: The system cannot find the path specified Filename on disk: javaw.exe Path: C:/Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe Exists: false
#512 [22:42] <Jojra> that is what I found saorry I am too stupid to get it righty
#513 [22:43] <Lord_Ralex> https://support.hp.com/us-en/document/bph07555
#514 [22:43] <Me1111111111> any ideas?
#515 [22:50] <Jojra> I have both the Java version and Windows 10 version of minecraft. I have noticed that the Java version freezes(not responding) a lot where as when I was playing the windows 10 version I did not have this issue. Is there anything I can do to make it a smooth play on the Java version?
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#518 [23:12] <Jojra> I have both the Java version and Windows 10 version of minecraft. I have noticed that the Java version freezes(not responding) a lot where as when I was playing the windows 10 version I did not have this issue. Is there anything I can do to make it a smooth play on the Java version?
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#520 [23:19] <Jojra> I have both the Java version and Windows 10 version of minecraft. I have noticed that the Java version freezes(not responding) a lot where as when I was playing the windows 10 version I did not have this issue. Is there anything I can do to make it a smooth play on the Java version?
#521 [23:20] <BadPiriPiri> I have a server, and i play snapshots with friends, but i created the map before corals started to spawn naturally, when i update the server to a new snapshot does it get updated aswell?
#522 [23:21] <BadPiriPiri> does the map get updated*?
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#524 [23:27] <Mango> Everytime I try open a world in minecraft, it crashes and then I receive a Java(TM) error
#525 [23:29] <Mango> I have already updated Java as well
#526 [23:29] <Jojra> I have both the Java version and Windows 10 version of minecraft. I have noticed that the Java version freezes(not responding) a lot where as when I was playing the windows 10 version I did not have this issue. Is there anything I can do to make it a smooth play on the Java version?
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#528 [23:37] <Jojra> I have both the Java version and Windows 10 version of minecraft. I have noticed that the Java version freezes(not responding) a lot where as when I was playing the windows 10 version I did not have this issue. Is there anything I can do to make it a smooth play on the Java version?
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#530 [23:48] <Jojra> hello
#531 [23:52] * summer [webchat@dyn-49-127-111-227.its.monash.edu.au] has joined #minecrafthelp
#532 [23:52] <summer> i have a problem w logging in
#533 [23:53] <summer> it says incorrect password or username all the time
#534 [23:54] <Jojra> I have both the Java version and Windows 10 version of minecraft. I have noticed that the Java version freezes(not responding) a lot where as when I was playing the windows 10 version I did not have this issue. Is there anything I can do to make it a smooth play on the Java version?
#535 [23:57] <summer> Does anyone know how to log back in after you change your username on minecraft? I tried a couple of times but it always says incorrect password or username, i tried to change my password multiple times as well. I tried contacting costumer support. They didn't answer.
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