#1 [00:01] <sgreen> andrio, https://paste.ubuntu.com/p/cMcP9QrG5v/
#2 [00:04] <DoubleMain> Do you need more information about this error?
#3 [00:12] <Andrio> sgreen, install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#4 [00:19] <sgreen> I have to restart after the download. I'll come back if I have more questions. Thanks for all the help so far!
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#7 [00:25] <sgreen> andrio, i'm back. still getting the same unable to download message
#8 [00:25] <sgreen> andrio, i'm back. still getting the same unable to download message
#9 [00:39] * sgreen [webchat@ip68-108-132-61.lv.lv.cox.net] has left #minecrafthelp
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#11 [00:41] <sgreen> I am getting the following message from Minecraft Launcher: "Unable to download Minecraft. Please try again later." I updated my drivers and I do not have any of the incompatible software. Please advise.
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#15 [01:00] * Nova_ [webchat@108-71-222-10.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#16 [01:01] <Nova_> I can't start 1.12.2. I can only run the latest snapshot. I was told to update my drivers on bugs.mojang.com, and it didn't help, I still can't run it
#17 [01:02] * DoubleMain [webchat@118.45.163.219] has joined #minecrafthelp
#18 [01:05] <DoubleMain> If I press the start button in Minecraft launcher, the message pop up 'Failed to download file. realms-1.10.19.jar'
#19 [01:07] <Nova_> The ouput log info I get when the game crashes is: 02:02:27 launcher Preparing to launch minecraft client for 1.12.2 02:02:27 launcher Checking installations. 02:02:27 launcher Minecraft client 1.12.2 is ready to start. 02:02:27 launcher Starting! 02:02:27 launcher Using default game log configuration client-1.12.xml (outputs XML) 02:02:28 bib Setting user: Nova1124 02:02:30 bid Skipping bad option: lastServer: 02:02:30 b
#20 [01:11] <DoubleMain> .
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#26 [01:33] <stan1331> My friend can't log into my lan server
#27 [01:36] <stan1331> we checked the wifi, the server port, etc.
#28 [01:37] <stan1331> but my friend still can't log in my world and it's lasting for about 2 months
#29 [02:37] * T1M [~T1M@2001-4dd5-2f21-0-8d1f-dc94-c00f-4829.ipv6dyn.netcologne.de] has joined #minecrafthelp
#30 [02:59] * Lutzee [~Lutzee@iss.lutzee.net] has joined #minecrafthelp
#31 [03:12] * KaikaLi [webchat@178.57.116.12] has joined #minecrafthelp
#32 [03:17] <KaikaLi> When you restore the computer, all the games flew off as well as accounts. Tried to sign in but says that the purchase wasn't made, although I bought the game for 1900 rubles from the card.
#33 [03:19] <Andrio> KaikaLi, are you sure you're using the right email address?
#34 [03:24] <KaikaLi> yes, at that moment there was only this e-mail
#35 [03:28] * Hi [webchat@pD9EAB57B.dip0.t-ipconnect.de] has joined #minecrafthelp
#36 [03:29] * e_l1997 [~quassel@31.209.29.147] has joined #minecrafthelp
#37 [03:29] <Andrio> ??> KaikaLi account/send-email
#38 [03:29] <Absol> KaikaLi: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#39 [03:29] <Absol> KaikaLi: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#40 [03:30] <Hi> so when i open minecraft the text is so small and not in the right order that i can read something und my inventory and the hotbar are small to
#41 [03:30] <Hi> can someone help me please??
#42 [03:31] <Hi> ??
#43 [03:32] <Andrio> ??> Hi options/delete
#44 [03:32] <Absol> Hi: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the file called options.txt.
#45 [03:32] * el97 [~quassel@31.209.29.147] has quit. (Ping timeout: 383 seconds)
#46 [03:32] <Hi> absol thx
#47 [03:33] <Andrio> Hi, or you can find the guiScale setting in that file and change it to 2 or higher
#48 [03:34] <stan1331> when will you answer me???
#49 [03:34] <Andrio> stan1331, what happens when they try to log in to your server?
#50 [03:35] <stan1331> their computer says about time out or something
#51 [03:35] <Hi> absol where i can reset the settings??
#52 [03:35] <Andrio> ??> Hi win/.minecraft
#53 [03:35] <Absol> Hi: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#54 [03:36] <Andrio> stan1331, can you check whether Java is allowed through firewalls on both computers?
#55 [03:36] <stan1331> how can i do that?
#56 [03:36] <Andrio> stan1331, are you both running Windows?
#57 [03:36] <stan1331> yes
#58 [03:36] <Andrio> stan1331, search with Cortana for 'allow an app through Windows Firewall'
#59 [03:37] <stan1331> what is a cortana?
#60 [03:38] <Hi> absol and then there doesnt stand directory
#61 [03:39] <Andrio> stan1331, you can also type into the start menu
#62 [03:39] <Hi> ??
#63 [03:40] <Andrio> Hi, .minecraft is missing?
#64 [03:40] <Hi> no .minecraft is thre but in .minecraft directory folder does not exist
#65 [03:40] <Andrio> Hi, look for options.txt
#66 [03:41] <Hi> in which folder in .minecraft??
#67 [03:41] <Andrio> Hi, in .minecraft
#68 [03:41] <Hi> ok
#69 [03:42] <Hi> options.txt does not exist
#70 [03:43] <Andrio> Hi, it might appear as options
#71 [03:44] <Hi> no there is no folder which name is options
#72 [03:44] <Andrio> Hi, it isn't a folder
#73 [03:45] <Hi> is it an editor file??
#74 [03:45] <Andrio> It's a text file.
#75 [03:46] <stan1331> I found 'allow app through Windows Firewall', but taking time to open it.
#76 [03:48] <Andrio> ok
#77 [03:50] <Hi> what should i do when i open the option file??
#78 [03:50] <stan1331> I opened it what shall i do?
#79 [03:51] <Andrio> stan1331, look for guiScale and change the value to 2
#80 [03:51] <Andrio> or just delete the file.
#81 [03:51] <Andrio> sorry
#82 [03:51] <Andrio> Hi, look for guiScale and change the value to 2, or just delete the file
#83 [03:51] <Andrio> stan1331, make sure all the entries for Java are ticked
#84 [03:52] <stan1331> i can find guiScale
#85 [03:52] <stan1331> i mean can't
#86 [03:53] <Hi> andrio thx thx thx
#87 [03:54] * bettertogether [webchat@101.164.211.52] has joined #minecrafthelp
#88 [03:55] <bettertogether> Hey
#89 [03:55] <bettertogether> I've got a question
#90 [03:55] <bettertogether> Does anyone know if the cross platform update includes macs?
#91 [03:58] <stan1331> nope
#92 [03:58] * Nick [webchat@103.248.146.2] has joined #minecrafthelp
#93 [03:58] <stan1331> Andrio? I can't find guiscale
#94 [03:59] <Nick> I couldn't download, the download always fails
#95 [03:59] * Nick is now known as Guest92422
#96 [03:59] <Guest92422> im stuck on 122MB left
#97 [03:59] <Guest92422> could anyone please help
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#99 [04:00] * King [webchat@c-67-164-223-148.hsd1.ca.comcast.net] has joined #minecrafthelp
#100 [04:01] <Andrio> stan1331, make sure all the entries for Java are ticked
#101 [04:01] <stan1331> i did
#102 [04:01] <King> The email I used to sign up for Minecraft was deleted and I don't know my security questions, what can I do?
#103 [04:05] <stan1331> Andrio, if i ticked all the Java stuff, am i done?
#104 [04:13] * jMarton [webchat@d83-183-66-181.cust.tele2.se] has joined #minecrafthelp
#105 [04:16] <jMarton> Hello. My Xbox One edition is in Swedish. We've been playing the game in English for many years and find it kinda hard to learn all the names for all the items in a new language. I have been trying to find a translation table, so that we could compare the familiar English names for let's say all the Enchantments and Potions, and see what they are called in Swedish. Is there anywhere I could find this (or preferably be able to change the
#106 [04:28] * Guest92422 [webchat@103.248.146.2] has quit. (Quit: Web client closed)
#107 [04:31] <Andrio> stan1331, on both computers?
#108 [04:33] <stan1331> yes
#109 [04:33] <Andrio> stan1331, can they join your server now?
#110 [04:33] <stan1331> i don't know
#111 [04:33] <stan1331> now i can't open minecraft
#112 [04:33] <Andrio> stan1331, what happened?
#113 [04:34] <stan1331> my comuter is crazy now
#114 [04:35] * el97 [~quassel@31.209.29.147] has joined #minecrafthelp
#115 [04:35] <stan1331> the screen keeps turning all black
#116 [04:36] <stan1331> and the minecraft screen is all white
#117 [04:36] <Andrio> hm
#118 [04:36] <Andrio> ??> stan1331 win/DXDiag
#119 [04:36] <Absol> stan1331: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#120 [04:40] * e_l1997 [~quassel@31.209.29.147] has quit. (Ping timeout: 383 seconds)
#121 [04:43] <stan1331> i followed the instructions until 'Copy the URL as seen in the image below and read on.'
#122 [04:43] <stan1331> then what do i do?
#123 [04:44] <Andrio> read on?
#124 [04:45] <stan1331> that's the end of that page.
#125 [04:45] <Andrio> No it isn't
#126 [04:45] <stan1331> ???
#127 [04:45] <Andrio> There should be another section below that.
#128 [04:45] <stan1331> the green button?
#129 [04:45] <Andrio> That is in it, yeah
#130 [04:45] <Andrio> Basically, show us the link
#131 [04:46] * stan1331_ [webchat@175.125.212.25] has joined #minecrafthelp
#132 [04:47] <stan1331_> ???
#133 [04:47] <stan1331_> anyone?
#134 [04:47] <Andrio> stan1331, do you have the link?
#135 [04:48] * jMarton [webchat@d83-183-66-181.cust.tele2.se] has quit. (Ping timeout: 180 seconds)
#136 [04:48] <stan1331_> yes
#137 [04:48] <Andrio> May I see it?
#138 [04:48] <stan1331_> https://paste.ubuntu.com/p/wf5BfstvMf/
#139 [04:49] * stan1331 [webchat@175.125.212.25] has quit. (Ping timeout: 180 seconds)
#140 [04:49] <stan1331_> ???
#141 [04:49] * KaikaLi [webchat@178.57.116.12] has quit. (Ping timeout: 180 seconds)
#142 [04:50] <Andrio> stan1331_, install this driver: http://www.nvidia.co.kr/download/driverResults.aspx/132029/kr
#143 [04:51] <stan1331_> i can't install it
#144 [04:52] <Andrio> why?
#145 [04:52] <stan1331_> it says i don't have enough space
#146 [04:53] <Andrio> That doesn't seem accurate.
#147 [04:53] <Andrio> Did you try to install it to one of your hard disk drives?
#148 [04:54] <stan1331_> no
#149 [04:55] <Andrio> You'll need to
#150 [04:55] <stan1331_> ok
#151 [05:03] <stan1331_> it failed to install
#152 [05:09] * yong_kai [webchat@bb42-60-108-10.singnet.com.sg] has joined #minecrafthelp
#153 [05:09] <yong_kai> https://paste.ubuntu.com/p/FfDbN94q9h/
#154 [05:10] <yong_kai> my error is that my pixel format is not accelarated
#155 [05:10] <yong_kai> pls halp me
#156 [05:13] * yong_kai [webchat@bb42-60-108-10.singnet.com.sg] has quit. (Ping timeout: 180 seconds)
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#158 [05:43] <yong_kai> https://paste.ubuntu.com/p/FfDbN94q9h/
#159 [05:43] <yong_kai> my error is that my pixel format is not accelarated
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#169 [07:10] * fastnik08 [webchat@176.32.31.67] has joined #minecrafthelp
#170 [07:10] <MOMO7> Hello, I am Momo7. I do not have access to my account through my email and password. Firstly my account with ending ...edu.vn is impossible to type in. My other account with ending..... cc is not supported. what can I do? thx
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#176 [07:22] * MilchAufDerA15 [webchat@p5DDB011F.dip0.t-ipconnect.de] has joined #minecrafthelp
#177 [07:22] <MilchAufDerA15> I can't buy Minecraft realms
#178 [07:25] * MilchAufDerA15 [webchat@p5DDB011F.dip0.t-ipconnect.de] has quit. (Client Quit)
#179 [07:26] * ExtraCredits [webchat@174-17-57-63.phnx.qwest.net] has quit. (Ping timeout: 180 seconds)
#180 [07:50] * HowToGet [webchat@nat-73.starnet.cz] has joined #minecrafthelp
#181 [07:50] <HowToGet> Sup
#182 [07:50] <HowToGet> Guys what i need to do when mojang delete my account ?
#183 [07:51] * Graytemplar [webchat@c-69-250-180-81.hsd1.md.comcast.net] has joined #minecrafthelp
#184 [07:52] <Graytemplar> Heyo, I was once a premium user about a decade ago playing on the family desktop, I am trying to recover my old account and get back into minecraft
#185 [07:53] <Andrio> HowToGet, start up another one, because the only time they did that was for unpaid legacy accounts
#186 [07:53] <Andrio> Graytemplar, do you know the profile name?
#187 [07:55] <Graytemplar> I think that I know what the username was, and I definitely know the e-mail because I have been trying to login. Apparently premium minecraft accounts were transferred to mojang accounts automatically?
#188 [07:56] <Graytemplar> I've done the whole, change password link>get e-mail>etc. But when I try to login with the updated password, I get: "Error! Unknown e-mail address or password."
#189 [07:56] <Andrio> Graytemplar, can you log in at https://account.mojang.com/ ?
#190 [08:00] * HowToGet [webchat@nat-73.starnet.cz] has quit. (Quit: Web client closed)
#191 [08:03] <Graytemplar> I cannot, I get the same error code, Error! Unknown e-mail address or password.
#192 [08:04] <Andrio> ??> Graytemplar login/throttle
#193 [08:04] <Absol> Graytemplar: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#194 [08:04] <Absol> Graytemplar: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#195 [08:05] <Graytemplar> OK, thankyou
#196 [08:11] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
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#200 [08:31] * Johnnypringo [webchat@cpe-74-136-181-44.kya.res.rr.com] has joined #minecrafthelp
#201 [08:32] <Johnnypringo> So, I have 3 versions of MC installed, (1.12.2,1.8.9, 1.7) And im trying to install another version however it won't let me
#202 [08:33] <Johnnypringo> it gives me the error, "unable to save download"
#203 [08:33] <Johnnypringo> Does anyone know anything about it?
#204 [08:36] <Andrio> Johnnypringo, click 'Show details' and show me what that gives you.
#205 [08:39] <Johnnypringo> it's working now i think
#206 [08:39] <Johnnypringo> im not sure what the problem was
#207 [08:40] <Johnnypringo> nevermind it isn't working again
#208 [08:40] <Johnnypringo> Unable to save download. da_dk.lang Name: da_dk.lang URL: http://resources.download.minecraft.net/b5/b548e4217fe4b9d66c58bf9469df3450571f7604 Error details: Attempting to move successful download to C:/Users\Matthew Kimmel\AppData\Roaming\.minecraft\assets\objects\b5/b548e4217fe4b9d66c58bf9469df3450571f7604 The process cannot access the file because it is being used by another process Filename on disk: e9c9-ae0c-f4a6-4b71 Path:
#209 [08:40] <Johnnypringo> that's what it said
#210 [08:42] <Andrio> Johnnypringo, do you have ByteFence installed?
#211 [08:43] <Johnnypringo> Yes
#212 [08:43] <Andrio> ??> Johnnypringo AV/ByteFence
#213 [08:43] <Absol> Johnnypringo: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#214 [08:44] <Johnnypringo> Huh.
#215 [08:49] <Johnnypringo> I uninstalled ByteFence im going to see if it works nw
#216 [08:49] <Johnnypringo> now*
#217 [08:50] <Johnnypringo> It seems to be working now, thank you.
#218 [08:51] <Andrio> no problem.
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#224 [10:05] <Julian_> Can you understand german?
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#229 [10:14] <bgsteiner> ein bisschen
#230 [10:14] <Gigit> Someone stole my account but I don’t have the code to say I bought it because I bought the game while it was still in alpha what do I do?
#231 [10:15] <bgsteiner> How did you pay?
#232 [10:16] <Gigit> By credit card
#233 [10:18] <bgsteiner> If you still have the account contact your credit card company for the transaction number. You will need to know when you purchased it. Without the number there isnt anything you can do to recover it. Mojang requires atleast that.
#234 [10:20] <Gigit> DI bought this game when it was first coming out I’d have to go back like 10 years of transactions but okay....
#235 [10:21] <bgsteiner> Its all you can do
#236 [10:21] <bgsteiner> Besides getting a new account.
#237 [10:40] * hannex05 [webchat@ua-85-225-85-120.cust.bredbandsbolaget.se] has joined #minecrafthelp
#238 [10:41] <hannex05> my minecraft keeps crashing all time. i have tryed to restart my computer but nothing works pls help
#239 [10:44] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
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#241 [10:48] * PandaGRL1 [webchat@h240.13.214.67.dynamic.ip.windstream.net] has joined #minecrafthelp
#242 [10:48] <PandaGRL1> how do i get to the "server" for minecraft mini games such as build battle?
#243 [10:49] <hannex05> my minecraft kepps crashing when i launching it help
#244 [10:49] <PandaGRL1> like, uh if u watch popularmmos on youtube.....they play build battle. how do i get to that server?
#245 [10:51] <hannex05> no ide to ask they are not gonna help you
#246 [10:52] <PandaGRL1> oh:(
#247 [10:52] <PandaGRL1> arent they supposed to help?????
#248 [10:53] <hannex05> yes they are but i they just dont do it
#249 [10:53] <PandaGRL1> that sucks.
#250 [10:53] <PandaGRL1> well see ya
#251 [10:54] <hannex05> yea
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#261 [11:17] <MrCabbageMan> i cant run the 1.13 snapshot, what is happening?
#262 [11:18] <MrCabbageMan> it says unable to save download
#263 [11:18] * AROA [webchat@89.148.30.116] has joined #minecrafthelp
#264 [11:18] <AROA> hello
#265 [11:18] <AROA> would you help me
#266 [11:19] <AROA> i am trying to open the game but i have this error
#267 [11:19] <AROA> Unable to save download. 1.12.json
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#272 [11:22] <Thorgin> I am recieving this error when I attempt to run minecraft from the launcher: Failed to download file. en_pt.lang I have already checked and uninstalled all listed known compatibility issue apps and restarted, still not working.
#273 [11:23] <Thorgin> No mods, straight vanilla
#274 [11:25] <MrCabbageMan> whenever i try to run the 1.13 snapshot it says this: Unable to save download. da_dk.json
#275 [11:25] <MrCabbageMan> what is wrong
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#278 [11:35] <michaelshow> where is the best place to report snapshot crashes, the drowned entity is giving a reproducible NullPointerException
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#280 [11:37] <urielsalis> michaelshow, bugs.mojang.com
#281 [11:37] <michaelshow> thank you
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#288 [11:48] * very_irrate [webchat@host86-178-10-116.range86-178.btcentralplus.com] has joined #minecrafthelp
#289 [11:50] <very_irrate> Right, so i keep trying to download the new update to play and it keeps failing on random files, this time it failed on "hurt2.ogg" and previous attempts have failed on both similar and totaly unrelated files, can someone please help here?
#290 [11:51] <urielsalis> ??> very_irrate av/bytefence
#291 [11:51] <Absol> very_irrate: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#292 [11:51] <very_irrate> i do not have bytefence
#293 [11:51] <very_irrate> i have tried that already
#294 [11:51] <urielsalis> ??> very_irrate tools/hjt
#295 [11:51] <Absol> very_irrate: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#296 [11:51] <Absol> very_irrate: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#297 [11:52] * very_irrate [webchat@host86-178-10-116.range86-178.btcentralplus.com] has quit. (Client Quit)
#298 [11:52] <urielsalis> That also works
#299 [12:02] <MrCabbageMan> i cant open the 1.13 snapshot and it always says this: Unable to save download. da_dk.json
#300 [12:02] <MrCabbageMan> what is wrong?
#301 [12:03] <MrCabbageMan> please help me
#302 [12:04] <urielsalis> ??> MrCabbageMan tools/hjt
#303 [12:04] <Absol> MrCabbageMan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#304 [12:04] <Absol> MrCabbageMan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#307 [12:24] <Tum> when i try to download the latest release, it gives me a error, saying its unable to save, what do i do?
#308 [12:26] <Tum> or... not.
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#318 [13:17] <xxtommyboy214xx> how do i fix the missing 1.12.2jar file
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#320 [13:18] <xxtommyboy214xx> why did my client just quit
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#322 [13:27] <lolmanxd1> anyone know what can cause "Error! Sorry, we're unable to process your purchase at this time. Please try again later." when trying to pay for a realms sub?
#323 [13:34] * GalacticLion7 [webchat@94.207.138.156] has joined #minecrafthelp
#324 [13:35] <GalacticLion7> Hi guys
#325 [13:35] <GalacticLion7> Anyone here?
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#347 [14:57] <SLendyTheAdmiral> when i try to join in a premium server, the server respond me "not autenticated with minecraft.net"
#348 [14:57] <GreyVulpine> Yeah, stop pirating minecraft
#349 [14:57] <SLendyTheAdmiral> no, my account is premium
#350 [14:58] <SLendyTheAdmiral> i have changed name
#351 [14:58] <SLendyTheAdmiral> 2 days ago
#352 [14:58] <GreyVulpine> Then stop using the pirated launcher
#353 [14:58] <SLendyTheAdmiral> em downoload from official siteXD
#354 [14:59] <GreyVulpine> ??> SLendyTheAdmiral tools/hjt
#355 [14:59] <Absol> SLendyTheAdmiral: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#356 [14:59] <Absol> SLendyTheAdmiral: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#362 [15:22] <AceDonkey> Hello?
#363 [15:22] <AceDonkey> When are you there?
#364 [15:23] <AceDonkey> hello
#365 [15:23] <AceDonkey> vhello
#366 [15:23] <AceDonkey> thello
#367 [15:23] <AceDonkey> hello
#368 [15:23] <AceDonkey> hello
#369 [15:23] <AceDonkey> hello
#370 [15:23] <AceDonkey> hello
#371 [15:23] * Absol kicked AceDonkey from #minecrafthelp (Reason: ceDonkey :Stop spamming)
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#376 [15:36] <tobi> I forgot my e-mail adress but I know my username and password
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#378 [15:45] * templar [webchat@169.53.164.113] has joined #minecrafthelp
#379 [15:46] <templar> i can't log in to my minecraft account
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#384 [15:51] <Nobody> Hello! This time my Minecraft won't load 1.12.
#385 [15:52] <Nobody> Could you do something? Please?
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#392 [16:09] <zacowboi> hi
#393 [16:09] <zacowboi> help
#394 [16:10] <zacowboi> when i try to go to minecraft and use the launcher all of my lang files have been deleted
#395 [16:10] <zacowboi> i did everything
#396 [16:10] <zacowboi> even delete my antivirus
#397 [16:10] * gh8stree [webchat@cpe-76-181-194-232.columbus.res.rr.com] has joined #minecrafthelp
#398 [16:11] <zDaarkGOD> alguem me ajuda
#399 [16:11] <zacowboi> plus deleted my antiviruse still no
#400 [16:11] <zacowboi> help pls\
#401 [16:11] <zDaarkGOD> help
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#404 [16:26] <mathig> When launching the game, sound does not work. When I open resource packs, the default resource pack has red text "Missing pack.mcmeta :c" I've uninstalled the client and reinstalled it, along with deleting the .minecraft folder and reinstalling. I've tried updating java. I've tried updating my graphics and sound card. I'm using Windows 10, and Minecraft 1.7.2, although this issue is still present for other versions, such as the latest on
#405 [16:27] <mathig> Suggestions?
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#411 [16:36] <fwadzy> hi, i have a minecraft account which i have not used in a while. I am looking to get back on it but im not sure of the email, however, i know the username. I dont know how to merge the accounts or whatever
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#415 [16:43] <Quilipayun> I downloaded 1.12.2 c9 optifine yesterday, and was running minecraft fine. This morning I wasn't able to join any of the servers I frequent, so I uninstalled optifine. No dice. Re-installed minecraft after wiping my .minecraft folder, no dice. I'm currently unable to join any world, single or multiplayer
#416 [16:44] <Quilipayun> I get stuck on "Loading Terrain" On servers, and "Building Terrain" attempting to create/ join single player worlds
#417 [16:45] <Quilipayun> I've updated my graphics drivers as well, but that didn't help either. Nothing gets spit out in my log when the game tries to load but fails
#418 [16:56] * xXTheProBoyXx [webchat@151.pool85-50-67.dynamic.orange.es] has joined #minecrafthelp
#419 [16:56] <xXTheProBoyXx> Hi?
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#421 [16:57] <xXTheProBoyXx> emm.. hello
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#434 [17:37] <CalmLeaf> I am unable to log in to minecraft specifically, I can log in to Mojang, even after a password reset. It is consistently saying a "Login Fail: Invalid username or password", including after waiting an hour to make another log in attempt.
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#437 [17:38] <Massimo> hello i need help
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#443 [17:59] <CalmLeaf_> I am unable to log in to minecraft specifically, I can log in to Mojang, even after a password reset. It is consistently saying a "Login Fail: Invalid username or password", including after waiting an hour to make another log in attempt.
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#446 [18:20] <Jxmes> So what's wrong with my minecraft, i installed it and everything, but it freezes on the "Mojang" loading screen every time
#447 [18:20] <Jxmes> it also says "Minecraft (Not Responding)
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#453 [18:52] <vortex> Unable to save download. 1.12.json Name: 1.12.json URL: https://launchermeta.mojang.com/mc/assets/1.12/e75e9535754c6f2158b0b18b35660f45c4495d78/1.12.json Error details: Attempting to move successful download to C:/Users\Cristian\AppData\Roaming\.minecraft\assets\indexes/1.12.json The process cannot access the file because it is being used by another process Filename on disk: dce0-d07f-3048-ad94 Path: C:\Users\Cristian\AppD
#454 [18:53] <vortex> can someone help
#455 [18:53] <vortex> can someone help
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#457 [19:00] <CalmLeaf_> Problem resolved, just changed password again, tried to log in and it didn't work, but waited an hour and tried again and it worked. BYE
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#460 [19:11] <Vaderman91> Hey, my problem is that everytime I try to start Minecraft it keeps crashing even though I've updated all my drivers and such and Intel's auto thing claims I'm fully updated. I have my dxdiag included, thanks! https://paste.ubuntu.com/p/GQvnkBFQXb/
#461 [19:21] <GreyVulpine> Vaderman91 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#462 [19:22] <Vaderman91> Alright thanks dude
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#464 [19:38] <Mack> Hey, my minecraft has been SUPER odd lately. Everytime i try to type in chat after i type a message, it says in red "Message cannot be sent" its really anooying me. Also evertime i try to move something in my inventory it doesnt work, including chests, hoppers, furnaces, crafting tables, etc. It's really BUG-ing me i need help.
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#469 [19:44] <Mack> Hey, my minecraft has been SUPER odd lately. Everytime i try to type in chat after i type a message, it says in red "Message cannot be sent" its really anooying me. Also evertime i try to move something in my inventory it doesnt work, including chests, hoppers, furnaces, crafting tables, etc. It's really BUG-ing me i need help.
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#476 [20:22] <truebakaboy28> i need help when i try to launch the latest version it hits me with this. Unable to save download. be_by.lang
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#478 [20:23] <Unicorn> I can only load minecraft if it Is in a version of optifine. I'm playing on a windows 10 laptop. Is this problem something to do with my PC?
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#480 [20:39] * ImaAngel [webchat@189-11-149-106.bnut3703.dsl.brasiltelecom.net.br] has joined #minecrafthelp
#481 [20:40] <ImaAngel> Nome de usuario ou senha invalidos
#482 [20:40] <ImaAngel> e não recebo email de redefinição de senha
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#493 [21:23] <Aquazoe> Hello
#494 [21:24] <Aquazoe> I'm currently trying to get my minecraft account back. It was hack and I have no idea what the email is for it.
#495 [21:24] <Aquazoe> Is there anything I can do?
#496 [21:24] <Anna> ??> Aquazoe account/hacked
#497 [21:24] <Absol> Aquazoe: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#498 [21:24] <Absol> Aquazoe: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#499 [21:25] <Anna> this channel is more related to technical issues, you'd need to contact mojang for account issues
#500 [21:27] <Aquazoe> I may be back, but thank you for the help anyways.
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#504 [21:32] <cpav> Hi there - my previous email (which I used for my minecraft account) no longer exists, and I can't find my transaction ID - I want to change my minecraft account email over to my new, current emaill
#505 [21:32] <cpav> any advice would be appreciated!
#506 [21:33] * liv [webchat@ip70-160-159-149.hr.hr.cox.net] has joined #minecrafthelp
#507 [21:33] <liv> penis
#508 [21:33] <Absol> liv: Please keep it civil
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#510 [21:33] <Waterdust> from experience with other games an accounts of my own, if you lose access to the email tied to it, and the receipt, thats a bad day
#511 [21:33] <liv> in confused
#512 [21:34] <cpav> yeah... it was back in 2012 or 2013 I think when I purchased the game
#513 [21:34] <Anna> cpav: likely you'd have to contact mojang about that, this channel is more for technical help but can still give advice
#514 [21:34] <liv> it wont let me update
#515 [21:34] <cpav> ah ok, the thing is, on the mojang site, to get help, you need to have a transaction ID... which I can't find
#516 [21:34] <Anna> liv: unable to save download?
#517 [21:34] <cpav> lol
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#519 [21:34] <cpav> okay, nevermind :) thanks anyway!
#520 [21:34] <Waterdust> losing the email access an the receipt usually means start over, id contact them an see if you can go about means like matching debit cards or paypal info
#521 [21:35] <liv> yes anna
#522 [21:35] <DeafieGamer> urielsalis: you around?
#523 [21:35] <Anna> liv: remove bytefence
#524 [21:35] <helpmeplease> i migrated my account from an old miecraft original account and now when i try to sign in it says invalid email address or password and will give me a captcha
#525 [21:35] <liv> idk how to do that
#526 [21:35] <liv> ima noob
#527 [21:35] <Anna> helpmeplease: sign in with your email instead of your username
#528 [21:35] <helpmeplease> i am
#529 [21:35] <Anna> ??> liv av/bytefence
#530 [21:35] <Absol> liv: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#531 [21:35] <DeafieGamer> do you need teamviewer help, liv?
#532 [21:36] <liv> ty
#533 [21:36] <Waterdust> anyways, my own issue.. cannot find coords of a town i made, PE map converted to PC, an even mcedit coords do not work
#534 [21:36] <Anna> helpmeplease: did you do that the first 3 times?
#535 [21:36] <Anna> Waterdust: never heard of any reliable PE map converter
#536 [21:36] <DeafieGamer> PE and PC is different
#537 [21:37] <helpmeplease> pls help even though i migrated my account it say that the email address or password is incorrect
#538 [21:37] <Anna> didn't think that was allowed afaik
#539 [21:37] <liv> it says to click windows menu
#540 [21:37] <Waterdust> my understanding is that win 10 worlds are PE saves
#541 [21:37] <liv> idk if i have windows
#542 [21:37] <DeafieGamer> Thing would not work so it's out of our power here
#543 [21:37] <Anna> helpmeplease: try waiting an hour, resetting your password, then logging in
#544 [21:38] <Anna> liv: yes you have windows
#545 [21:38] <helpmeplease> Okay ive also tried resetting it already but i will try waiting
#546 [21:38] <liv> ok um
#547 [21:38] <Waterdust> helpmeplease - your issue is likely because mojang an minecraft oddly have 2 login areas, i made the same mistake an spent a hour trying to reset my pw
#548 [21:38] <liv> how do i get to the windows menu
#549 [21:38] <liv> is it like the lock screen?
#550 [21:39] <Anna> the four squares icon in bottom left usually?
#551 [21:39] <DeafieGamer> it's button next to alt button
#552 [21:39] <liv> ohhh
#553 [21:39] <helpmeplease> so what should i do to get back into my account
#554 [21:39] <liv> nvm i didnt see it before
#555 [21:39] <liv> ty
#556 [21:39] <DeafieGamer> helpmeplease: wait a hour first
#557 [21:39] <Waterdust> helpmeplease - you just need to be at the right login url, one is a white page sorta, an the other is a colored screen of sorts for the game, an i do not mean the game install login menu stuff either
#558 [21:40] <Waterdust> helpmeplease - theres this url which is the white one i was saying -- https://account.mojang.com/login
#559 [21:41] <Waterdust> helpmeplease - and then theres this colored page here -- https://minecraft.net/en-us/login/
#560 [21:41] <DeafieGamer> ??> helpmeplease login/throttle
#561 [21:41] <DeafieGamer> ?? helpmeplease login/throttle
#562 [21:41] <Waterdust> helpmeplease - make sure your trying to login to the right page/reset the pw on the right page
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#564 [21:42] <Waterdust> i made the same mistake, spent a hour+ trying to login to the wrong url
#565 [21:42] <liv> thank you guys so much!
#566 [21:42] <DeafieGamer> ??> helpmeplease login/throttle
#567 [21:42] <liv> have a nice easter!!!
#568 [21:42] <Absol> helpmeplease: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#569 [21:42] <Absol> helpmeplease: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#570 [21:42] <Waterdust> hope it helps you
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#572 [21:43] <Waterdust> I don't think it was a too many attempts issue, as i read it his login was reset but the entry was no good, bad url login
#573 [21:43] <Waterdust> i mean it can become that.. but like.. the url matters too
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#575 [21:43] <helpmeplease> ive tried resetting it on both but neither will let me sign in
#576 [21:44] <Waterdust> then ya gotta wait if you tried too many times, like he said
#577 [21:44] <DeafieGamer> Then your best bet is to wait one hour without trying
#578 [21:44] <Waterdust> if you try too much, who knows.. account could get frozen maaaaybe?
#579 [21:44] <helpmeplease> okay i will try that
#580 [21:44] <Waterdust> but thats alot of tries
#581 [21:45] <Waterdust> anyhow.. so like i was sayin.. win 10 world saves are PE no?
#582 [21:45] <Waterdust> because of their cross platform play ability or w/e
#583 [21:45] <helpmeplease> thanks for the help people i will try waiting
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#585 [21:45] <Waterdust> thats how i know them to be, an as a result i got mine converted
#586 [21:46] <Waterdust> now normally i'd say sure, nothing works, but i can see my town in mcedit after the conversion in mcchest or w/e i used
#587 [21:46] <Waterdust> but the coords are no good
#588 [21:47] <Waterdust> ctrl G = bad coords, when used in server play = middle of nowhere
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#590 [21:47] <Waterdust> i tried using the region file to narrow down the coords.. but flying around for a hour yeilds nothing
#591 [21:48] <Waterdust> an most other channels want nothing to do with anything but their own topics.. so i'm forced here
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#593 [21:52] <Waterdust> no masters of coords in here then? well sigh.. i guess i will wait, can't do anything until this is solved
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#596 [22:15] <Waterdust> well while i wait on that answer to surface.. what about dynmap, any working versions of that?
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#598 [22:40] <santyxEorrr> Hi, I can't figure out how to link my old minecraft account with my new mojang account. I am able to log into both accounts, and can play the Java version just fine with my old account, but I need to get it set up properly with the new mojang account and I just need to know where to go. Everytime I get to the migrate page it tells me that the email address associated with my account already has a mojang account,
#599 [22:40] <santyxEorrr> to do that from. Thanks.
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#602 [23:03] <Waterdust> don't forget - https://account.mojang.com/login / https://minecraft.net/en-us/login/ are not the same logins ya'll
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#604 [23:04] <sebbe> Where can i refund minecraft?
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#607 [23:11] <Waterdust> no one is a master of mc coordinates eh?
#608 [23:11] <Waterdust> map conversions? nothing?