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#4 [00:28] <Aj> I'm using the old minecraft launcher but my skin or any one else's won't load
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#9 [01:04] * Dewlite [webchat@bb119-74-102-189.singnet.com.sg] has joined #minecrafthelp
#10 [01:06] <Dewlite> On namemc it says the name is available but when I want to change it, it says its taken.
#11 [01:21] <Dewlite> please help!
#12 [01:23] <thgilfodrol> Dewlite: what's the name?
#13 [01:40] <Dewlite> bys
#14 [01:42] <thgilfodrol> Dewlite: eh, I wouldn't know exactly why- probably something to do with the name history of the previous owner of that name
#15 [01:43] <thgilfodrol> Dewlite: it's probably been blacklisted for some reason; we wouldn't know here
#16 [01:43] <Andrio> Dewlite, perhaps wait an hour and then try again
#17 [01:43] <Dewlite> on namemc it says its available
#18 [01:43] <Dewlite> if its blacklisted then it would show up...
#19 [01:43] <Andrio> Are you using a VPN?
#20 [01:44] <Dewlite> no
#21 [01:44] <Shay> any advice on a world recovery
#22 [01:44] <Andrio> Shay, on what version of Minecraft?
#23 [01:44] <Shay> Snapshot
#24 [01:48] <Andrio> Shay, do you have backups?
#25 [01:48] <Shay> I backed it up a couple days before, if i go to the saves file then its empty, been on prev versions and nothing either
#26 [02:16] * MLGLois [webchat@124.176.248.118] has joined #minecrafthelp
#27 [02:17] <MLGLois> Hi, I recently Redeemed my windows 10 token to join a server and i get an error message when i try to connect saying (Token can't be used yet!)
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#37 [03:19] <lkev> i can't interact with my menu
#38 [03:19] <lkev> ive increased ram and changed my vbos and vsync
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#45 [05:24] * Darilol [webchat@5.107.194.220] has joined #minecrafthelp
#46 [05:24] <Darilol> i cant log into my minecraft acc
#47 [05:25] <Darilol> it says wrong pas or username
#48 [05:25] <Darilol> how to find the host in your pc
#49 [05:29] <Andrio> Darilol, can you log in at https://account.mojang.com/ ?
#50 [05:29] <Andrio> Darilol, your PC is the host.
#51 [05:30] <Darilol> let me check
#52 [05:31] <Darilol> i cant
#53 [05:31] <Andrio> ??> Darilol login/throttle
#54 [05:31] <Absol> Darilol: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#55 [05:31] <Absol> Darilol: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#56 [05:32] <Darilol> ok
#57 [05:59] * e_l1997 [~quassel@2.71.86.224.mobile.tre.se] has joined #minecrafthelp
#58 [06:21] * Davidmc [webchat@catv-80-99-163-130.catv.broadband.hu] has joined #minecrafthelp
#59 [06:23] <Davidmc> Hello my problem is: I start the launcher and I click start and the Minecraft is not started
#60 [06:26] <Davidmc> I haven't ByteFence
#61 [06:41] * xBlackSider [webchat@5.206.243.118] has joined #minecrafthelp
#62 [06:45] <xBlackSider> usunąłem konto mojang. Czy moge kupić jeszcze raz by mieć ten sam nick w minecrafcie? chce je odzyskać dlatego że ważne są dla mnie statystyki i osiągniecia na serverach 169/5000 I deleted my mojang account. Can I buy again to have the same nickname in the minecraft? I want to get them back because statistics and achievements on the servers are important for me
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#64 [06:46] * xBlackSider [webchat@5.206.243.118] has joined #minecrafthelp
#65 [06:46] <xBlackSider> I deleted my mojang account. Can I buy again to have the same nickname in the minecraft? I want to get them back because statistics and achievements on the servers are important for me
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#73 [09:29] * FluffyEternity [webchat@68-115-35-170.dhcp.mdsn.wi.charter.com] has joined #minecrafthelp
#74 [09:29] <FluffyEternity> So I deleted my email account that I used to sign up with, and I did the change email account thing, but it won't open the security challenge.
#75 [09:30] <FluffyEternity> Anyone have an idea as to what to do?
#76 [09:30] <FluffyEternity> Is anyone here?
#77 [09:31] * FluffyEternity [webchat@68-115-35-170.dhcp.mdsn.wi.charter.com] has quit. (Client Quit)
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#79 [09:51] * Absol kicked toxikoree from #minecrafthelp (Reason: oxikoree :Please use our official client: http://minecraftirc.net/minecrafthelp/landing/ (#1000))
#80 [09:54] * ToXiKoRee [webchat@176.88.26.79] has joined #minecrafthelp
#81 [09:59] <ToXiKoRee> Hello! ı'm trying to join my friens server, but unfortunately every time i try to connect, "generating terrain" text stays for a while and then the connection losts... (1.12.2) what do you think?
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#90 [10:31] <Mark> When i am in-game and wanna minimize/change program for example go to chrome browser too search something, the picture freezes but i can still push the buttons and walk around it just doesnt show it on the screen, really annoying
#91 [10:33] * Mark_ [webchat@212.130.126.224] has joined #minecrafthelp
#92 [10:33] <Mark_> When i am in-game and wanna minimize/change program for example go to chrome browser too search something, the picture freezes but i can still push the buttons and walk around it just doesnt show it on the screen, really annoying
#93 [10:34] <Mark_> any answers for this?
#94 [10:35] <Mark_> ø
#95 [10:42] * grumpy [webchat@100.202.108.93.rev.vodafone.pt] has joined #minecrafthelp
#96 [10:43] <grumpy> I can't login to my account. Username(email) and password are correct and I have been able to login to mc from the same computer before
#97 [10:44] <grumpy> I've resetted my password and it's still not recognised by either the client or the mojang website
#98 [10:50] * MineCrafter [webchat@92-249-249-95.pool.digikabel.hu] has joined #minecrafthelp
#99 [10:51] <MineCrafter> Hello, I was directed here for tech support.
#100 [10:51] <MineCrafter> I reported a bug and started asking questions.
#101 [10:52] <MineCrafter> They said it's the wrong place to ask and I should come here instead.
#102 [10:52] <MineCrafter> So, here I am.
#103 [10:52] <Mark_> Hello MineCrafter
#104 [10:52] <Mark_> my problem is When i am in-game and wanna minimize/change program for example go to chrome browser too search something, the picture freezes but i can still push the buttons and walk around it just doesnt show it on the screen, really annoying
#105 [10:52] <MineCrafter> Purchased MineCraft two days ago and all it does is crash.
#106 [10:53] <MineCrafter> I posted the error logs and I was toldmy problem is caused by antivirus or firewall.
#107 [10:53] <MineCrafter> As far as I know, MineCraft is Java based, so there should not be such problems - I have a few other Java apps/games and neither one of them has this problem.
#108 [10:54] <MineCrafter> That said, the problem must be in MineCraft.
#109 [10:54] <MineCrafter> I for one am not going to disable a firewall on a PC exposed to the internet. No way.
#110 [10:54] <MineCrafter> So, I would like to understand what the problem really is.
#111 [10:55] <MineCrafter> Is it general unwillingness to fix it, or noone really bothered tracking down the issue (noone knows what the issue is).
#112 [10:55] <MineCrafter> You can read the whole story here:
#113 [10:55] <MineCrafter> https://bugs.mojang.com/projects/MC/issues/MC-127732
#114 [10:56] <MineCrafter> All I wanted is surprised my kid and so far, it's been, well, not going well.
#115 [10:57] <grumpy> I still can't login to my account after resetting the password multiple times
#116 [10:57] <MineCrafter> I would like a confirmation that this issue has been actually investigated, I am not just being sent on a wild goose chase.
#117 [10:58] <MineCrafter> In the meantime, I would also like to know what is the latest version of MineCraft that actually works (I am tired of trying each build).
#118 [10:58] <MineCrafter> I paid for it, I expect full support - yet noone seems to want to take responsibility.\
#119 [10:58] <MineCrafter> Please advise. Thanks
#120 [10:59] <grumpy> This is Mojang's/Microsoft's idea for online chat support? really?
#121 [11:01] * Mark_ [webchat@212.130.126.224] has quit. (Ping timeout: 180 seconds)
#122 [11:04] <Lord_Ralex> ??> MineCrafter tools/hjt
#123 [11:04] <Absol> MineCrafter: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#124 [11:04] <Absol> MineCrafter: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#125 [11:04] <Lord_Ralex> ??> grumpy mojang/email
#126 [11:04] <Absol> grumpy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#127 [11:04] <Absol> grumpy: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#128 [11:05] <MineCrafter> Absol, on it
#129 [11:08] <MineCrafter> Absol, here you go: https://paste.ubuntu.com/p/4SVXJ7P2d4/
#130 [11:10] <Lord_Ralex> MineCrafter, in short, Agnitum is denying Minecraft from creating a local port so that it can run the game
#131 [11:10] <Lord_Ralex> So, it's not Minecraft's issue, it is Agnitum being too strict.
#132 [11:11] <MineCrafter> Can I create a rule for that?
#133 [11:12] <Lord_Ralex> You can try.
#134 [11:12] <Lord_Ralex> Not myself have used it, and the only times we've had it go through it's been an uninstall.
#135 [11:12] <Lord_Ralex> We have seen some firewalls and AVs say rules allow, but still interfere.
#136 [11:12] <Lord_Ralex> Can try the rules, the port changes, so you'd have to let the process both create and connect to local sockets.
#137 [11:14] <MineCrafter> Problem is, I am not sure what it is that I should allow - there is nothing 'blocked' in the firewall logs. Let me give it full access, see what happens.
#138 [11:15] <Lord_Ralex> All we can really say is what Minecraft does. It starts the local server on a local port, then the client connects to it. Minecraft tries, and is told "you can't"
#139 [11:16] <Lord_Ralex> So full access might do it, but point is: Minecraft isn't at fault in this scenario.
#140 [11:16] <Lord_Ralex> Looks like you're using a VM i guess, i'm partly surprised the game is running myself, OpenGL has issues at times during that.
#141 [11:18] <MineCrafter> No VM. That's my old PC with my leftover on it ;-)
#142 [11:18] <Lord_Ralex> Okay, had to make sure, seeing vmware stuff makes concerns rise.
#143 [11:19] <Lord_Ralex> Our notes have it as "uninstall" btw, so I'm hoping you can create the rule and it work.
#144 [11:19] <Lord_Ralex> Generally means we've tried, but when it's less technical people, who knows.
#145 [11:22] <MineCrafter> It works, yei!
#146 [11:22] <Lord_Ralex> Never assume just because it's java, that it's okay ;)
#147 [11:22] * xSohoo [webchat@5249DC71.cm-4-2d.dynamic.ziggo.nl] has joined #minecrafthelp
#148 [11:23] <MineCrafter> So, the trick is not to use any rules, rather, set a blanket rule that says "Allow all activities". Thay bypasses everything.
#149 [11:23] <MineCrafter> All right, I can't wait to see what my son does next time he gets PC time ;-)
#150 [11:24] <MineCrafter> Thanks for the quick fix, have a Happy Easter! Bye
#151 [11:26] <xSohoo> Hello i need help
#152 [11:26] <xSohoo> Can someone help me?
#153 [11:26] * legofan07 [webchat@108-70-7-210.lightspeed.milwwi.sbcglobal.net] has joined #minecrafthelp
#154 [11:26] <xSohoo> Owh hai
#155 [11:30] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Quit: What's this big red button?)
#156 [11:30] <xSohoo> HELLO
#157 [11:30] <xSohoo> IS THERE SOMEONE?
#158 [11:36] <xSohoo> PLEASEE
#159 [11:41] * Volkssssss [webchat@rop17-1-88-124-71-181.fbx.proxad.net] has joined #minecrafthelp
#160 [11:41] <Volkssssss> Hello
#161 [11:42] <Volkssssss> I have a problem : when I want go on a server, there is : java.lang.NullPointerExeption: group. Help me
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#164 [12:40] * snip3rhero [webchat@88-106-248-60.dynamic.dsl.as9105.com] has joined #minecrafthelp
#165 [12:41] <snip3rhero> Hey, i can't remember my email but i know my accounts password and username i recently tried to migrate it however the account is 12+ years old and i no longer have a transaction id any help?
#166 [12:44] * sfergasn [webchat@93.51.0.132] has joined #minecrafthelp
#167 [12:44] <sfergasn> hi i don't speak english very well
#168 [12:44] <sfergasn> so this is the problem Impossibile salvare il download: ast_es.lang Nome: ast_es.lang URL: http://resources.download.minecraft.net/16/1601ec0f2ebd902007ca805aeb4cf9f0551eaf38 Dettagli dell'errore: Attempting to move successful download to C:/Users\fabio\AppData\Roaming\.minecraft\assets\objects\16/1601ec0f2ebd902007ca805aeb4cf9f0551eaf38 Impossibile accedere al file. Il file � utilizzato da un altro processo Nome file su disco: 5a34-d6cb-9154-cf07 Pe
#169 [12:45] <xSohoo> HELP ME
#170 [12:45] * snip3rhero [webchat@88-106-248-60.dynamic.dsl.as9105.com] has quit. (Client Quit)
#171 [12:52] * BergEnte [webchat@060-137-067-156.ip-addr.inexio.net] has joined #minecrafthelp
#172 [12:52] <BergEnte> hello
#173 [12:54] <BergEnte> I would like to play Minecraft Win 10 Edition on my pc and when i try to join the realm of my friend (created on xbox which shouldnt actually be a problem) it says i can´t join because of my xbox settings. so i went to my xbox settings and gave the entire permissions a "Allowed" and it still does not work. PLS HELP
#174 [13:24] * CakeMaker656 [webchat@cpe-71-79-50-204.cinci.res.rr.com] has joined #minecrafthelp
#175 [13:24] <CakeMaker656> Hi, so like.. I tried to change my skin and it said Forbidden. How do I fix this?
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#177 [13:38] * legofan07 [webchat@108-70-7-210.lightspeed.milwwi.sbcglobal.net] has quit. (Quit: Web client closed)
#178 [13:48] * CavemanDT [webchat@ip68-99-132-89.ph.ph.cox.net] has joined #minecrafthelp
#179 [13:50] <CavemanDT> My minecraft account isn't letting me type in my password, even though it is one of two or three possible passwords. Also, the minecraft change your password emails are not sending.
#180 [13:54] * MonsterGirlGamer [webchat@pool-71-254-119-36.hrbgpa.east.verizon.net] has joined #minecrafthelp
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#183 [14:08] * FearTheFire360 [webchat@desert-sun-swt.desert.twcbc.com] has joined #minecrafthelp
#184 [14:09] <FearTheFire360> My Game download is saying that its unable to save certain things. How do i fix that?
#185 [14:12] * minecraft [webchat@177.13.176.83] has joined #minecrafthelp
#186 [14:12] * FearTheFire360 [webchat@desert-sun-swt.desert.twcbc.com] has quit. (Client Quit)
#187 [14:12] * minecraft is now known as Guest4
#188 [14:13] * Guest4 [webchat@177.13.176.83] has quit. (Client Quit)
#189 [14:13] * hyped8o8 [webchat@ip174-68-173-88.lv.lv.cox.net] has joined #minecrafthelp
#190 [14:15] <hyped8o8> im having issues login in my majong and minecrafts..i been changing the password for the pass three days and no luck.
#191 [14:17] <hyped8o8> tried them all from too much failed attempt to changing the passwords even with the successfull reset. to migrating the accounts.
#192 [14:18] <hyped8o8> i cant log in to my user or my email address
#193 [14:37] * gibson2359 [webchat@d54C44359.access.telenet.be] has joined #minecrafthelp
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#195 [15:03] * kitkat [webchat@cpe-70-121-0-97.tx.res.rr.com] has joined #minecrafthelp
#196 [15:03] <kitkat> I can't download Minercraft
#197 [15:04] <kitkat> I keeps saying "unable to save download"
#198 [15:05] <kitkat> I already bought it, and downloaded it on my last laptop, but on this one, my new one, it won't download
#199 [15:05] * Ioella [webchat@97.100.94.163] has joined #minecrafthelp
#200 [15:06] <Ioella> I have a question, is there a way I could change emails even tho the backup email is not in my control anymore?
#201 [15:07] <Anna> kitkat: remove bytefence
#202 [15:08] <kitkat> I did, and restarted my computer. It's still not working
#203 [15:08] <Anna> Ioella: you'd have to contact mojang about that
#204 [15:08] <Ioella> like personally on outlook?
#205 [15:08] <Anna> ??> kitkat tools/hjt
#206 [15:08] <Absol> kitkat: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#207 [15:08] <Absol> kitkat: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#208 [15:08] <Anna> ??> Ioella mojang/email
#209 [15:08] <Absol> Ioella: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#210 [15:08] <Absol> Ioella: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#211 [15:09] <Ioella> Okay thanks
#212 [15:09] <Anna> however it would be easier if you were able to gain control of the previous email
#213 [15:09] <Ioella> I can't this account is probably 5 or 6 years old o;
#214 [15:09] <Ioella> and so is that email
#215 [15:10] <Anna> age of email doesn't make it unusable
#216 [15:10] <kitkat> https://paste.ubuntu.com/
#217 [15:10] <Ioella> I don't have the backup email to that backup email and I don't have the same number
#218 [15:10] <Ioella> and I don't remember all the info
#219 [15:11] <Anna> kitkat: did you click paste?
#220 [15:11] <kitkat> yes
#221 [15:11] <Anna> kitkat: the link should have numbers after it
#222 [15:11] <kitkat> my bad, here it is
#223 [15:11] <kitkat> https://paste.ubuntu.com/p/52S3rvQVHr/
#224 [15:11] <Anna> Ioella: in future you should manage emails better, but to solve this issue you would have to contact mojang about it
#225 [15:12] <Anna> kitkat: you still have bytefence
#226 [15:12] <Anna> ??> kitkat av/bytefence
#227 [15:12] <Absol> kitkat: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#228 [15:12] <kitkat> I thought I deleted it, though
#229 [15:13] <Anna> follow the instructions in that link
#230 [15:14] <kitkat> Okay now it's uninstalling, thank you
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#232 [15:26] * Emilusia [webchat@86.85.72.113] has joined #minecrafthelp
#233 [15:29] <Emilusia> hi, i have problem with minecraft. my launcher is loading and it is never loadded. i just bought minecraft. i have no error, nothing.
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#250 [16:45] * lol [webchat@74.45.209.168] has joined #minecrafthelp
#251 [16:45] <lol> hey
#252 [16:46] <lol> right after i changed my cape a couple times
#253 [16:46] <lol> i cant login anymore
#254 [16:47] * lol [webchat@74.45.209.168] has quit. (Client Quit)
#255 [17:07] * strandedshade [webchat@toroon4834w-lp140-03-69-156-98-244.dsl.bell.ca] has joined #minecrafthelp
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#257 [17:19] * strandedshade [webchat@toroon4834w-lp140-03-69-156-98-244.dsl.bell.ca] has joined #minecrafthelp
#258 [17:20] <strandedshade> i keep crashing occasionally I get tp'd somewhere new. crash log: https://pastebin.com/sDb3gZh0
#259 [17:20] <strandedshade> what could I do to fix it?
#260 [17:20] <GreyVulpine> Reinstall your nvidia video drivers
#261 [17:42] * arturxddx [webchat@188.146.42.209.nat.umts.dynamic.t-mobile.pl] has joined #minecrafthelp
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#266 [18:02] * That1Under [webchat@ool-18bc787b.dyn.optonline.net] has joined #minecrafthelp
#267 [18:02] <That1Under> Hellp
#268 [18:02] <That1Under> hello
#269 [18:02] <That1Under> Can somone help me
#270 [18:02] <That1Under> someone
#271 [18:04] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#272 [18:11] * fatima [webchat@c-73-111-116-233.hsd1.il.comcast.net] has joined #minecrafthelp
#273 [18:12] <fatima> so i have a problem. a few years ago when i got minecraft i made it with my sister's email because i was too young to have one at the time and now she doesn't wanna open up her email so i could reset my security questions and be able to change my name etc
#274 [18:13] <fatima> is there any other way i can reset my security questions without an email?
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#276 [18:18] * kay [webchat@99-162-212-98.lightspeed.jcvlfl.sbcglobal.net] has joined #minecrafthelp
#277 [18:19] <kay> my minecraft when i press play says unable to save download
#278 [18:19] <kay> anyone know why
#279 [18:19] * kay [webchat@99-162-212-98.lightspeed.jcvlfl.sbcglobal.net] has quit. (Client Quit)
#280 [18:21] * decmoto [webchat@host81-158-215-148.range81-158.btcentralplus.com] has joined #minecrafthelp
#281 [18:21] <decmoto> i try and play minecraft in snapshot but it says unable to save download. lwjgl-3.1.2-natives-windows.jar
#282 [18:43] * dt [webchat@pool-108-4-97-66.rcmdva.fios.verizon.net] has joined #minecrafthelp
#283 [18:44] <dt> minecraft launcher fails on MacOS
#284 [18:44] <dt> Version 10.8.5. Processed download and installed program but program wont open
#285 [18:48] * Thomaszenkox [webchat@89-64-6-44.dynamic.chello.pl] has joined #minecrafthelp
#286 [18:49] <Thomaszenkox> Hello, I don't have sounds with Minecraft 1.5.2 version
#287 [18:53] * Thomaszenkox [webchat@89-64-6-44.dynamic.chello.pl] has quit. (Client Quit)
#288 [18:53] * Thomaszenkox [webchat@89-64-6-44.dynamic.chello.pl] has joined #minecrafthelp
#289 [18:54] <Thomaszenkox> I don't have sounds in minecraft 1.5.2 version
#290 [18:55] * lancir [webchat@142.118.117.128] has joined #minecrafthelp
#291 [18:57] <Thomaszenkox> Hello? Could you help me?
#292 [18:59] * lancir [webchat@142.118.117.128] has quit. (Ping timeout: 180 seconds)
#293 [18:59] <Thomaszenkox> mf :(
#294 [19:00] <Thomaszenkox> Hello everyone, I have a problem. I don't have sounds in Minecraft 1.5.2 version on Windows 10 Home x64.
#295 [19:01] <GreyVulpine> We don't support old versions of minecraft here
#296 [19:02] <Thomaszenkox> So bad :(
#297 [19:02] <Thomaszenkox> bye
#298 [19:05] * kusanagi [~kusanagi@pool-108-6-134-180.nycmny.fios.verizon.net] has joined #minecrafthelp
#299 [19:10] * herb [webchat@cpc101296-bagu16-2-0-cust477.1-3.cable.virginm.net] has joined #minecrafthelp
#300 [19:11] <herb> what is the % chance of a village having a blacksmith?
#301 [19:19] * dt [webchat@pool-108-4-97-66.rcmdva.fios.verizon.net] has quit. (Ping timeout: 180 seconds)
#302 [19:25] * Seekinglevel [webchat@66.44.189.35] has joined #minecrafthelp
#303 [19:26] <Seekinglevel> I can't download da_dk.lang
#304 [19:26] <Seekinglevel> Unable to create directory. da_dk.lang Name: da_dk.lang URL: http://resources.download.minecraft.net/b5/b548e4217fe4b9d66c58bf9469df3450571f7604 Error details: Cannot create a file when that file already exists Filename on disk: 71fe-ebee-8f1f-8391 Path: C:\Users\Reiss\AppData\Local\Temp\71fe-ebee-8f1f-8391 Exists: file
#305 [19:29] <GreyVulpine> Seekinglevel - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
#306 [19:30] <Seekinglevel> I already checked that out, I dont have it?
#307 [19:31] <GreyVulpine> ??> Seekinglevel tools/hjt
#308 [19:31] <Absol> Seekinglevel: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#309 [19:31] <Absol> Seekinglevel: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#310 [19:34] <Seekinglevel> https://paste.ubuntu.com/p/z7yv3f29VM/
#311 [19:36] <GreyVulpine> ??> Seekinglevel av/adwcleaner
#312 [19:36] <Absol> Seekinglevel: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#313 [19:36] <Absol> Seekinglevel: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#314 [19:36] * ayeityaboi [webchat@24.18.105.154] has joined #minecrafthelp
#315 [19:42] <ayeityaboi> So i'll open my Launcher and then ill try and open my game and it will jus be stuck on the Mojang screen.So when I try to exit of it says Java(TM) Platform SE binary is not responding
#316 [19:45] <herb> ayeityaboi: what version,what OS?
#317 [19:47] <herb> ayeityaboi: nm,java, ok; in the launcher,settings, 'keep launcher open', report back
#318 [19:55] * u2rockboy [webchat@c-67-189-42-200.hsd1.or.comcast.net] has joined #minecrafthelp
#319 [19:55] <u2rockboy> need help here....
#320 [19:56] * u2rockboy [webchat@c-67-189-42-200.hsd1.or.comcast.net] has quit. (Client Quit)
#321 [20:50] * e_l1997 [~quassel@2.71.86.224.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#322 [21:28] * wlmwlc [webchat@c-24-60-130-89.hsd1.nh.comcast.net] has joined #minecrafthelp
#323 [21:29] * dar [webchat@ool-4570b8b4.dyn.optonline.net] has joined #minecrafthelp
#324 [21:29] <dar> hello
#325 [21:29] <dar> im trying to start up minecraft
#326 [21:29] <dar> and this pops up
#327 [21:29] <wlmwlc> so i already have a minecraft account and i want to reinstall it can i re download it without paying for it again?
#328 [21:30] <dar> The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#329 [21:31] <Andrio> wlmwlc, yes.
#330 [21:31] <dar> https://paste.ubuntu.com/p/xCdVkjQY9F/
#331 [21:31] <wlmwlc> tank you
#332 [21:31] <wlmwlc> thank
#333 [21:33] <dar> could anyone help me with this issue of my game crashing while starting it up?
#334 [21:33] <dar> https://paste.ubuntu.com/p/xCdVkjQY9F/
#335 [21:34] * moses [webchat@47.156.222.144] has joined #minecrafthelp
#336 [21:34] <Andrio> dar, you can try installing the AMD chipset driver from https://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064
#337 [21:34] <Andrio> dar, though I'm not sure Minecraft can run on that.
#338 [21:34] <Andrio> dar, you should perhaps get a video card.
#339 [21:34] <moses> added mine craft redem code only able to play demo
#340 [21:35] <dar> ok thank you
#341 [21:35] * wlmwlc [webchat@c-24-60-130-89.hsd1.nh.comcast.net] has quit. (Ping timeout: 180 seconds)
#342 [21:35] <moses> is there a customer service number i can talk to someone
#343 [21:35] <Andrio> moses, did you choose a profile name?
#344 [21:36] <moses> yes
#345 [21:36] <Andrio> moses, what is it?
#346 [21:36] * mystal [webchat@cpe-98-24-93-228.carolina.res.rr.com] has joined #minecrafthelp
#347 [21:36] <dar> k
#348 [21:36] <moses> IreneRocks
#349 [21:37] <mystal> I cannot log on to minecraft now - and when I try to use the forgot password feature it will not email anything to my email - my brother says I may have been hacked
#350 [21:37] <moses> what i did wrong i did i added redem code to an existing account thinking i can have multi log in names
#351 [21:38] <moses> IreneRocks
#352 [21:39] <moses> hello
#353 [21:39] <Andrio> moses, what version of Minecraft was that for?
#354 [21:39] <Andrio> mystal, did you check your spam folder?
#355 [21:39] <moses> windows 10
#356 [21:39] <mystal> yes
#357 [21:39] <mystal> it's like someone hacked my account and changed my email - can that happen?
#358 [21:39] <Andrio> moses, if you're looking for the Windows 10 Edition, you can download it from the Windows store
#359 [21:40] <Andrio> mystal, yes
#360 [21:40] <Andrio> ??> mystal account/send-email
#361 [21:40] <Absol> mystal: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#362 [21:40] <Absol> mystal: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#363 [21:40] <mystal> thx
#364 [21:41] <moses> i have it download it already the problem is have two daughters one wanted to use her laptop and play while the other uses desktop and play so i bought second redem code to be able to use two diffrent log in names
#365 [21:41] <Andrio> moses, where'd you buy the code from?
#366 [21:41] * mystal [webchat@cpe-98-24-93-228.carolina.res.rr.com] has quit. (Quit: Web client closed)
#367 [21:41] <moses> online
#368 [21:43] <Andrio> moses, can you be more specific?
#369 [21:43] <moses> amazon
#370 [21:44] <moses> but i added to an existing account
#371 [21:44] <moses> thinking i could create new user name
#372 [21:44] <moses> but it didnt it only shows me my original user name
#373 [21:45] <GreyVulpine> If you want two seperate usernames, you'll need two seperate mojang accounts, each with their own seperate email addresses
#374 [21:45] <moses> yes i know that now
#375 [21:45] * gabriel [webchat@190.239.191.250] has joined #minecrafthelp
#376 [21:46] <GreyVulpine> So, what's the issue now?
#377 [21:46] <Andrio> moses, you can't have more than one copy of Minecraft on one account
#378 [21:46] <moses> because im thinking thats the reason it wont accept my code again because i put it on an account that i already had minecraft purchas
#379 [21:46] <GreyVulpine> That's correct
#380 [21:47] <moses> but one account cant use two redem codes so how can i get it back and place it to the second email i created
#381 [21:47] <GreyVulpine> Simply create a new mojang account and redeem it again
#382 [21:47] <moses> i did
#383 [21:48] <moses> but when i log into it only lets me play demo version
#384 [21:48] <GreyVulpine> Log out, log back into your Mojang account, check to see if Minecraft shows up under My Games, along with your date of purchase
#385 [21:50] <moses> jan 7 2017 date of purchase
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#387 [21:51] * angelo [webchat@190.239.191.250] has quit. (Client Quit)
#388 [21:54] <moses> i try to input code but now it says code has been redem
#389 [21:59] * moses [webchat@47.156.222.144] has quit. (Quit: Web client closed)
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#392 [22:09] * Griff [webchat@74-195-235-244.stwtcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#393 [22:09] <Densfog> hello, i cannot play the game, i had installed it to D drive and it says unable to download
#394 [22:10] <Griff> I believe my account was stolen, it has already been migrated to mojang (which wasn't me), I reset the password and cannot redeem a minecraft code because it was stolen
#395 [22:10] <Griff> i guess someone else took it
#396 [22:10] <Griff> so now, I am only seeing the demo mode and none of the troubleshoot applies to me
#397 [22:12] <Branyluk> Hi, I need help. I'm creating an adventure map and I want to use the title command, but when I put it in, I get json not valid: malformed json at line 1 colum 1path $. I would like to know how to solve it thanks
#398 [22:12] <Branyluk> Hi, I need help. I'm creating an adventure map and I want to use the title command, but when I put it in, I get json not valid: malformed json at line 1 colum 1path $. I would like to know how to solve it thanks
#399 [22:12] * Griff [webchat@74-195-235-244.stwtcmtk01.res.dyn.suddenlink.net] has left #minecrafthelp
#400 [22:15] <Andrio> Densfog, click Show details and show me what that gives you.
#401 [22:15] <Andrio> Branyluk, what did you enter?
#402 [22:34] * gabriel [webchat@190.239.191.250] has quit. (Ping timeout: 180 seconds)
#403 [22:49] <Branyluk> enter in version 1.12.2
#404 [22:51] <Andrio> Branyluk, what command did you enter?
#405 [22:52] <Branyluk> i enter /title
#406 [22:53] <Andrio> Branyluk, well, it needs to have text.
#407 [22:55] <Andrio> Branyluk, try http://minecraft.tools/en/title.php
#408 [22:56] <Branyluk> thanks
#409 [23:12] * XBuelDeeSPeedX [webchat@ppp-115-87-65-140.revip4.asianet.co.th] has joined #minecrafthelp
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#411 [23:29] * LlamasBeTrippin [webchat@153.sub-174-231-7.myvzw.com] has joined #minecrafthelp
#412 [23:29] <LlamasBeTrippin> Hello
#413 [23:29] <LlamasBeTrippin> I am having issues connecting to a server in 1.12.2
#414 [23:30] <LlamasBeTrippin> on Windows 10
#415 [23:30] <LlamasBeTrippin> I get this -> java.net.SocketException: network is unreachable
#416 [23:31] <Andrio> LlamasBeTrippin, what server are you trying to join?
#417 [23:31] <LlamasBeTrippin> https://paste.ubuntu.com/p/d23sBCcm88/
#418 [23:31] * THINGAMAJIGGLY [webchat@c-71-197-110-157.hsd1.ca.comcast.net] has joined #minecrafthelp
#419 [23:31] <LlamasBeTrippin> The server is play.keralis.net
#420 [23:32] <THINGAMAJIGGLY> Was wondering if anyone might be able to assist me, my game keeps crashing. This started after I tried to toggle the settings in the game to fullscreen. Now I cant even get in the game
#421 [23:32] <Andrio> ??> THINGAMAJIGGLY options/delete
#422 [23:32] <Absol> THINGAMAJIGGLY: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the file called options.txt.
#423 [23:34] <LlamasBeTrippin> What can I do?
#424 [23:34] <Andrio> LlamasBeTrippin, keralis.net has been blacklisted by Mojang
#425 [23:34] <LlamasBeTrippin> What do I do then?
#426 [23:35] <Andrio> LlamasBeTrippin, find another server?
#427 [23:35] <LlamasBeTrippin> oof
#428 [23:35] <LlamasBeTrippin> so there is no way of getting on there?
#429 [23:36] <LlamasBeTrippin> Wait, wow
#430 [23:36] <LlamasBeTrippin> its dead
#431 [23:37] <Andrio> Not with vanilla Minecraft.
#432 [23:41] * LlamasBeTrippin [webchat@153.sub-174-231-7.myvzw.com] has quit. (Ping timeout: 180 seconds)
#433 [23:42] <THINGAMAJIGGLY> Absol, thank you very much for your assistance, that worked