#MinecraftHelp > 2018-04-03
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#5 [01:26] * iCelium [webchat@188.49.77.242] has joined #minecrafthelp
#6 [01:26] <iCelium> hey !
#7 [01:26] <iCelium> when i open my minecraft launcher nothing appears
#8 [01:29] <iCelium> pls help me
#9 [01:37] <Andrio> iCelium, does it appear on your taskbar?
#10 [01:37] <iCelium> yes
#11 [01:39] <iCelium> will u be able to help me ?
#12 [01:40] <iCelium> Andrio pls?
#13 [01:54] * Febs [webchat@90.148.238.97.dynamic.saudi.net.sa] has joined #minecrafthelp
#14 [01:55] <Febs> Hi! I've been having problems with minecraft.. I open my minecraft launcher, the grass block appears in the task bar, but the window wont show?
#15 [02:02] <Andrio> iCelium, are you on Windows?
#16 [02:02] <Andrio> Febs, are you on Windows?
#17 [02:06] <Febs> Yes
#18 [02:06] <iCelium> yes , Windows it is
#19 [02:09] <Andrio> iCelium and Febs, move the mouse over the taskbar icon, right click the window preview, select Move, then press an arrow key
#20 [02:09] <Febs> Select move?
#21 [02:10] <Andrio> Select Move?
#22 [02:10] <Febs> Move as in what?
#23 [02:10] <iCelium> when i right clikc it shows me , Minecraft , Pin to taskbar & CLose Window
#24 [02:10] <Febs> the preview Icelium
#25 [02:10] <Febs> like
#26 [02:10] <Andrio> iCelium, that's not the window preview.
#27 [02:10] <Febs> I gotcha
#28 [02:10] <iCelium> wait
#29 [02:11] <iCelium> i got it
#30 [02:11] <iCelium> omg
#31 [02:11] <iCelium> THANKS A BUNCH !!
#32 [02:11] <iCelium> LOVE YA
#33 [02:11] <Febs> Omg! Thanks A buch!
#34 [02:11] <Febs> Bunch*
#35 [02:11] <Andrio> no problem?
#36 [02:11] <iCelium> Andrio
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#42 [04:31] * _UniqueGamer_ [webchat@cpc88007-haye25-2-0-cust215.17-4.cable.virginm.net] has joined #minecrafthelp
#43 [04:32] <_UniqueGamer_> so basiclly whenever I load my minecraft launcher It comes up with the mojang screen then after a few seconds it crashes
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#48 [05:00] <thelounge83> Hi
#49 [05:00] <thelounge83> I'm new here
#50 [05:01] <thelounge83> I have an issue with the launcher of Minecraft
#51 [05:01] <thelounge83> It keeps crashing once it reaches there
#52 [05:14] <Andrio> thelounge83, looks like your resource pack is broken.
#53 [05:26] * Kyle [webchat@host-78-144-70-114.as13285.net] has joined #minecrafthelp
#54 [05:26] <Kyle> Hi
#55 [05:27] <Kyle> I need help my minecraft wont download 1.12.2 but i dont even have bytefence
#56 [05:27] <Kyle> jonathanbloom___
#57 [05:27] <Kyle> Absol
#58 [05:27] <Kyle> Qball
#59 [05:34] * Gontuzic [webchat@225.63.9.51.dyn.plus.net] has joined #minecrafthelp
#60 [05:35] <Gontuzic> Hey, Im having issues with the "Demo Only" minecraft stuff. I migrated my account several months ago and have played since, But now my account is stuck in Demo Mode
#61 [05:37] <Kyle> FUCK U
#62 [05:37] <Absol> Kyle: Please keep it civil
#63 [05:37] <Kyle> ok
#64 [05:37] <Kyle> FFS
#65 [05:37] <Kyle> I SOLBED IT MYSELF
#66 [05:37] <Kyle> BITCHES
#67 [05:37] * Absol kicked Kyle from #minecrafthelp (Reason: yle :Keep it civilized, you are just a human being)
#68 [05:38] * VeliYT [webchat@host-93.179.250.67.static.3s.pl] has joined #minecrafthelp
#69 [05:40] <VeliYT> I have a problem logging on to my computer. when logging in, he says, "Due to an error, your request could not be processed. Please try again." on other devices you can log in. ~ translated in google translator
#70 [05:41] <VeliYT> please help me!
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#72 [05:42] <Andrio> VeliYT, is that computer running Windows?
#73 [05:42] <VeliYT> Yes,
#74 [05:43] <VeliYT> only on the computer does not work login and on the website and on the lauche, on the phone and tablet everything works
#75 [05:43] <VeliYT> ~google translator
#76 [05:44] <Andrio> ??> VeliYT tools/HJT
#77 [05:44] <Absol> VeliYT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#78 [05:44] <Absol> VeliYT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#79 [05:45] <VeliYT> ok
#80 [05:47] <VeliYT> https://paste.ubuntu.com/p/87gR6mVdRz/
#81 [05:50] <VeliYT> I come from Poland
#82 [05:51] <Andrio> VeliYT, remove MCLeaks/Altdispenser
#83 [05:51] <VeliYT> where?
#84 [05:52] <Andrio> VeliYT: https://mcleaks.net/faq
#85 [05:52] <VeliYT> this error also occurs on the site minecraft.net
#86 [05:57] <VeliYT> I can not find MCLeaks
#87 [05:58] <Andrio> ok
#88 [05:58] <Andrio> ??> VeliYT win/hosts/edit
#89 [05:58] <Absol> VeliYT: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#90 [05:58] <Absol> VeliYT: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#92 [06:11] <VeliYT> I do not understand because the translator distorts words
#93 [06:12] <VeliYT> should I write it in a notebook? What next?
#94 [06:13] * Throwawayname [webchat@39.134.213.112.sta.dodo.net.au] has joined #minecrafthelp
#95 [06:14] <Andrio> VeliYT, did you open the file?
#96 [06:15] <VeliYT> should I use a notepad and save the file? and give him a name?
#97 [06:16] <Throwawayname> Is there anything currently up with Aus servers? I'm getting unable to update errors whenever I try to install, and downloading the Minecraft.exe file directly from the site is getting speeds of around 6KB/sec, despite everything else downloading at pretty normal speeds
#98 [06:16] <Andrio> VeliYT, remove all lines containing "mojang" from that file, then save it.
#99 [06:17] <Andrio> Throwawayname, does this one work? https://launcher.mojang.com/download/MinecraftInstaller.msi
#100 [06:18] <Throwawayname> Yep, that's pretty much instant for me
#101 [06:18] <Andrio> Throwawayname, is there still a problem?
#102 [06:18] <VeliYT> I know why I misunderstand. Which file to open?
#103 [06:19] <Andrio> VeliYT: 'Press File, then Open. Enter "%SystemRoot%\System32\drivers\etc\hosts" as the "File name" and press "Open"'
#104 [06:19] <Throwawayname> Yep, I've got the download for the minecraft.exe running at around 50KB/sec and dropping at the moment, just restarted it too
#105 [06:20] <Andrio> Throwawayname, you can use the .msi instead of that
#106 [06:21] <VeliYT> I can not find a "file". what is his name and where to look?
#107 [06:21] <Andrio> VeliYT, near the top of the Notepad window
#108 [06:21] <Throwawayname> I've had the same issues through the launcher, sorry I should have said that first
#109 [06:21] <Andrio> VeliYT, or press Ctrl+O
#110 [06:21] <Andrio> mm
#111 [06:21] <Andrio> Throwawayname, are you on Windows
#112 [06:21] <Andrio> ?
#113 [06:21] <Throwawayname> Yep, Windows 10
#114 [06:21] <Andrio> ??> Throwawayname tools/HJT
#115 [06:21] <Absol> Throwawayname: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#116 [06:21] <Absol> Throwawayname: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#117 [06:22] <Throwawayname> Launcher keeps restarting the download at random points and crashing eventually
#118 [06:22] <Throwawayname> I'll do that
#119 [06:24] <VeliYT> Oh my God, the translator has translated badly and I did not understand ...
#120 [06:25] <Andrio> hm
#121 [06:26] <VeliYT> Thanks a lot! I adore you! If I could speak English fluently, I would talk to you. I am sorry that I was a difficult customer. Good bye!
#122 [06:29] <Throwawayname> Does this seem right? https://paste.ubuntu.com/p/vCw5wMmGJ3/
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#124 [06:34] * LosGeretos [webchat@93.122.251.204] has joined #minecrafthelp
#125 [06:34] <LosGeretos> Hey
#126 [06:34] <LosGeretos> I have a question
#127 [06:34] <LosGeretos> Who can help me?
#128 [06:35] <LosGeretos> I can not hear, but i will just type my question
#129 [06:36] <LosGeretos> So, If u know LabyMod, if i want to start the version, it says: Failed to download file. LabyMod-3-1.8.9.jar
#130 [06:36] <Andrio> Throwawayname, I don't see anything wrong there
#131 [06:37] <Andrio> LosGeretos, that means it's not installed correcty.
#132 [06:37] <LosGeretos> Okay
#133 [06:37] <LosGeretos> Thank you so much, i will try it
#134 [06:38] <Throwawayname> Any idea what would be a good next step to take?
#135 [06:38] <LosGeretos> So, i will try it
#136 [06:39] * Demon [webchat@188-163-53-54.broadband.kyivstar.net] has joined #minecrafthelp
#137 [06:39] <Demon> I forgot the password from e-mail and transaction ID, can I snap a new email to my account?
#138 [06:40] <LosGeretos> I think it's working :D
#139 [06:40] <LosGeretos> Omg! Thank u so mich Andrio
#140 [06:40] <LosGeretos> much*
#141 [06:40] <Andrio> Demon, contact Mojang with whatever information you do have
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#143 [06:41] <Andrio> ??> Demon account/send-email
#144 [06:41] <Absol> Demon: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#145 [06:41] <Absol> Demon: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#146 [06:43] <Demon> Thank you
#147 [06:48] * com_mand [webchat@59.13.121.61] has joined #minecrafthelp
#148 [06:49] <com_mand> Why minecraft downloading forever?
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#150 [07:05] * tomsik [webchat@ip-176-111-16-126.himax.com.pl] has joined #minecrafthelp
#151 [07:07] <tomsik> Hello, I bought a minecraft a long time ago and now I saw that Your recent change is an associate of the Mojang account with lcvmcu237@mail.ru. Control of the account has been returned to insanemustaine@gmail.com. help my pls
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#154 [07:10] <pikagirl> it looks like the upgrade to 1.12.2 doesn't work... different language files wont download and the play button won't work.
#155 [07:11] <pikagirl> already looked at the incompatible software list
#156 [07:11] <pikagirl> failed to download file. it_it.lang
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#163 [08:41] <Jewgaboo> Error details: Attempting to move successful download to C:/Users\Razer\AppData\Roaming\.minecraft\assets\objects\16/1601ec0f2ebd902007ca805aeb4cf9f0551eaf38
#164 [08:41] <Jewgaboo> The process cannot access the file because it is being used by another processPath: C:\Users\Razer\AppData\Local\Temp\a60c-0e98-9277-98f6
#165 [08:41] <Jewgaboo> anyone know what this means :p
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#170 [08:43] <ThatGirlInPurple> why does whenever I try to sign in I put in the correct Username and Pass code yet the message still says "Could not connect to server"!
#171 [08:45] * CrumpetKid [webchat@cpc81832-swin19-2-0-cust176.3-1.cable.virginm.net] has joined #minecrafthelp
#172 [08:45] <CrumpetKid> my minecraft launcher shows up in my task bar but nothing happens when i click on it
#173 [08:46] <CrumpetKid> Im not really sure how this chat works either
#174 [08:52] <ThatGirlInPurple> what does "Could not connect to server" even mean?
#175 [09:06] <clienthax> Owwww my brain
#176 [09:06] <clienthax> It means you need to go back to school basically
#177 [09:07] <Andrio> ThatGirlInPurple, are you on Windows?
#178 [09:09] * zAstraPvP [webchat@host-187-73-252-109.consoftmg.com.br] has joined #minecrafthelp
#179 [09:09] <zAstraPvP> Hey, my account is hackead
#180 [09:11] <clienthax> zAstraPvP: recover it via the Minecraft website
#181 [09:11] <clienthax> And change your email password
#182 [09:11] <zAstraPvP> i have email
#183 [09:11] <clienthax> Who doesn't ;)
#184 [09:12] <zAstraPvP> my email does not receive emails from mojang
#185 [09:17] <Andrio> zAstraPvP, did you check your spam folder?
#186 [09:21] <zAstraPvP> help me pls
#187 [09:22] <zAstraPvP> yes , i check
#188 [09:23] <zAstraPvP> I'm Brazilian, a lot of people are also suffering from this.
#189 [09:23] <Andrio> zAstraPvP, which email provider are you using?
#190 [09:25] <Andrio> hm
#191 [09:25] <Andrio> I think that one is OK
#192 [09:25] <Andrio> ??> zAstraPvP account/send-email
#193 [09:25] <Absol> zAstraPvP: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#194 [09:25] <Absol> zAstraPvP: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#195 [09:27] <zAstraPvP> i don't have Transaction ID
#196 [09:27] <zAstraPvP> i buy in card
#197 [09:29] <Andrio> zAstraPvP, do you still have the card?
#198 [09:44] <zAstraPvP> yes. i have
#199 [09:46] * Rocker3892 [webchat@98-125-97-42.dyn.centurytel.net] has joined #minecrafthelp
#200 [09:47] <Rocker3892> im on 1.12.2 everytime it starts to open the page says not responding then never opens
#201 [09:51] * gamerdamiang [webchat@24-231-250-212.dhcp.aldl.mi.charter.com] has joined #minecrafthelp
#202 [09:52] <Andrio> ??> zAstraPvP account/send-email
#203 [09:52] <Absol> zAstraPvP: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#204 [09:52] <Absol> zAstraPvP: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#205 [09:52] <Andrio> Rocker3892, are you on Windows?
#206 [09:52] <gamerdamiang> Minecraft crashes everytime I try to start it. I even deleted all files from my computer and downloaded it again.
#207 [09:52] <Andrio> ??> gamerdamiang launcher/crash-log
#208 [09:52] <Absol> gamerdamiang: We need to see your crash log, which is created after a crash.
#209 [09:52] <Absol> gamerdamiang: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recently dated text file and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#210 [09:52] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#211 [09:57] <gamerdamiang> maybe i pasted too much. I didn't get a link. my report is very long
#212 [09:58] <gamerdamiang> https://paste.ubuntu.com/p/6KxzvjtWcd/
#213 [09:59] <Andrio> ??> gamerdamiang win/DXDiag
#214 [09:59] <Absol> gamerdamiang: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#216 [10:00] <Rocker3892> on my log there is no folder for crash reports
#217 [10:01] <Andrio> Rocker3892, are you on Windows?
#218 [10:02] <Rocker3892> yes
#219 [10:02] * Rachel [webchat@62-64-204-53.dynamic.dial.as9105.com] has joined #minecrafthelp
#220 [10:02] <Andrio> ??> Rocker3892 tools/HJT
#221 [10:02] <Absol> Rocker3892: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#222 [10:02] <Absol> Rocker3892: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#223 [10:02] <Rachel> How do I connect and play minecraft on a nintendo switch with mobile minecraft
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#225 [10:03] * Nick [webchat@62-64-204-53.dynamic.dial.as9105.com] has joined #minecrafthelp
#226 [10:04] * Nick is now known as Guest26762
#227 [10:04] <Guest26762> Hello, I am just wondering how I should go about playing minecraft on a nintendo switch with minecraft mobile.
#228 [10:05] <Rocker3892> https://paste.ubuntu.com/p/zNzj7rSs3B/
#229 [10:05] <gamerdamiang> Andrio https://paste.ubuntu.com/p/DSpd5fy5mm/
#230 [10:05] <Andrio> Rocker3892, get rid of PremierOpinion:
#231 [10:05] <Andrio> ??> Rocker3892 AV/ADWCleaner
#232 [10:05] <Absol> Rocker3892: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#233 [10:05] <Absol> Rocker3892: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#234 [10:05] <gamerdamiang> Absol https://paste.ubuntu.com/p/DSpd5fy5mm/
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#236 [10:07] <Andrio> gamerdamiang, try installing this driver: https://downloads.dell.com/FOLDER03138598M/1/Video_Driver_2D1DC_WN32_15.200.1040.0_A01.EXE
#237 [10:08] <gamerdamiang> Andrio ok
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#242 [10:12] <Rocker3892> im back
#243 [10:13] * Zumochi [~Zumochi@ns397618.ip-151-80-40.eu] has joined #minecrafthelp
#244 [10:13] <gamerdamiang> @andrio did not work
#245 [10:14] <Rocker3892> im opening right no. It oppened finaly.
#246 [10:14] <Rocker3892> Is that a common thing?
#247 [10:15] <Andrio> gamerdamiang, restart the computer.
#248 [10:15] <Andrio> Rocker3892, yes.
#249 [10:15] <Rocker3892> i restarted already. Is that a free malware program then?
#250 [10:16] <Andrio> Rocker3892, malware is generally free, yeah.
#251 [10:16] <gamerdamiang> ok
#252 [10:16] <Rocker3892> i mean anti malware
#253 [10:16] * gamerdamiang [webchat@24-231-250-212.dhcp.aldl.mi.charter.com] has quit. (Quit: webchat.esper.net)
#254 [10:16] <Andrio> mm
#255 [10:17] <Rocker3892> Thanks for the help
#256 [10:17] <Andrio> Rocker3892, sort of. It's a tool that cleans up malware and such like, but as far as I'm aware doesn't keep watch for it like other antimalware does
#257 [10:18] <Andrio> For that, consider Avast
#258 [10:18] <Rocker3892> i should probably buy Mcaffe, but for now i just have windows defender
#259 [10:18] <Andrio> Don't buy McAfee.
#260 [10:19] <Andrio> ??> Rocker3892 AV/McAfee
#261 [10:19] <Absol> Rocker3892: McAfee anti-virus is a terrible virus protection solution, and was even abandoned by its creator John McAfee.
#262 [10:19] <Absol> Rocker3892: It is known to cause all sorts of connection problems, and is recommended to be removed and replaced with another solution such as Avast! anti-virus.
#263 [10:19] <Rocker3892> oh ok. is avast good then?
#264 [10:19] <Andrio> We believe so
#265 [10:19] <Rocker3892> ill downloadit now then
#266 [10:20] <Andrio> mm
#267 [10:24] * Croakzz [webchat@88-106-82-39.dynamic.dsl.as9105.com] has joined #minecrafthelp
#268 [10:24] <Croakzz> hey
#269 [10:24] <Croakzz> I can't open mc
#270 [10:24] <Croakzz> when i open it from launcher nothing pops up
#271 [10:25] <Andrio> Croakzz, what happens when you click Play?
#272 [10:25] * Croakzz [webchat@88-106-82-39.dynamic.dsl.as9105.com] has quit. (Client Quit)
#273 [10:28] * Croakzz [webchat@88-106-82-39.dynamic.dsl.as9105.com] has joined #minecrafthelp
#274 [10:28] <Croakzz> hiii
#275 [10:29] <Croakzz> I need help because my minecraft wont open
#276 [10:29] <Croakzz> when i press play on the launcher
#277 [10:29] <Croakzz> nothing opens
#278 [10:30] <Andrio> ??> Croakzz launcher/log
#279 [10:30] <Absol> Croakzz: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#280 [10:30] <Croakzz> Thanks!
#281 [10:31] <Croakzz> Uhh
#282 [10:31] <Croakzz> I don't think you get what I mean
#283 [10:31] <Andrio> Croakzz, still nothing?
#284 [10:32] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#285 [10:33] <Croakzz> Nope
#286 [10:34] <Croakzz> Still nothing
#287 [10:34] <Croakzz> Dosen't work
#288 [10:34] <Croakzz> Dose'nt
#289 [10:34] <Andrio> Croakzz, are you on Windows?
#290 [10:34] <Croakzz> Yup.
#291 [10:34] <Croakzz> Windows 10
#292 [10:35] <Andrio> ??> Croakzz win/reinst
#293 [10:35] <Absol> Croakzz: You may need to reinstall the locally installed files that Minecraft puts into place.
#294 [10:35] <Absol> Croakzz: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#295 [10:36] <Croakzz> Wait
#296 [10:36] <Croakzz> https://gyazo.com/e69014b33ece0bda9d6f71a5fbf4d039
#297 [10:36] <Croakzz> What do I delete
#298 [10:38] <Andrio> Croakzz, are you using the official launcher?
#299 [10:38] <Croakzz> Yes..
#300 [10:38] <Croakzz> WHy do you think I cant afford minecraft
#301 [10:38] <Croakzz> Why*
#302 [10:39] <Andrio> I don't.
#303 [10:39] <Andrio> Anyway
#304 [10:39] <Croakzz> Okay.
#305 [10:39] <Andrio> Croakzz, try removing launcher_profiles.json, assets and versions
#306 [10:39] <Lord_Ralex> Why do you have so many different versions of the launcher used
#307 [10:39] <Lord_Ralex> Some of which are hacked versions, which probably will break stuff?
#308 [10:40] <Croakzz> I'm deleting everything apart from saves
#309 [10:40] <Croakzz> Lord
#310 [10:40] <Croakzz> That was meant to be deleted XD
#311 [10:40] <Croakzz> I use real mc
#312 [10:40] <Croakzz> Bought
#313 [10:41] <Andrio> ok
#314 [10:41] <Croakzz> Ok Im removiong what you said
#315 [10:41] <Croakzz> Just started
#316 [10:43] <Croakzz> Taking a while here.
#317 [10:44] <Croakzz> I'm a retard, YAY!
#318 [10:45] <Andrio> what happened?
#319 [10:45] <Croakzz> Uh
#320 [10:45] <Croakzz> Isnt working
#321 [10:45] <Croakzz> taking WAY too long
#322 [10:45] <Croakzz> any other solutions
#323 [10:45] * Purple [webchat@host-78-148-40-93.as13285.net] has joined #minecrafthelp
#324 [10:45] <Croakzz> Like, this is really annoyingh
#325 [10:46] <Croakzz> You know what, damn this I'll use MultiMC
#326 [10:46] <Andrio> To bin some folders?
#327 [10:47] <Purple> Nigrans
#328 [10:50] <Croakzz> Yeah xD
#329 [10:59] * Croakzz [webchat@88-106-82-39.dynamic.dsl.as9105.com] has quit. (Quit: webchat.esper.net)
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#331 [11:24] * murilo0 [webchat@179.127.143.11.rev.mhnet.com.br] has joined #minecrafthelp
#332 [11:25] <murilo0> ok
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#334 [12:06] * kelkafa [webchat@95.10.235.218.dynamic.ttnet.com.tr] has joined #minecrafthelp
#335 [12:08] <kelkafa> you will be helping the trial version not being downloaded for a long time
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#337 [12:21] * Rosemp [webchat@pool-173-71-90-26.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#338 [12:22] <Rosemp> Unable to save download. 1.12.json, this is showing up when I try to log on to minecraft. How do I fix this?
#339 [12:28] * Rosemp [webchat@pool-173-71-90-26.cmdnnj.fios.verizon.net] has quit. (Quit: webchat.esper.net)
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#342 [12:42] * Atolty [webchat@95.186.16.99] has joined #minecrafthelp
#343 [12:44] <Atolty> how can I play with mod optifine in minecraft with windows 10
#344 [12:44] <Lord_Ralex> We do not help with mods
#345 [12:45] <Atolty> my java don't work in minecraft why ?
#346 [12:45] <Lord_Ralex> You can explain that better/
#347 [12:46] <Atolty> well this website don't for help
#348 [12:47] * Lord_Ralex kicked Atolty from #minecrafthelp (Reason: tolty :We don't help with mods, because Mojang don't make them)
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#350 [12:56] * thelounge72 [webchat@0x3ec636dd.aal.customer.dk.telia.net] has joined #minecrafthelp
#351 [12:57] <Sem> Hi! When i start my minecraft server its day, When i do /time set night only the sky is black not the world. Sort of nightvision. Can you help me?
#352 [12:58] <thelounge72> I cant go in MC realms tab, because it requires account migration. But Mojangs page is not allowing me to either login or migrate.
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#355 [13:00] * RadiiX [webchat@discount.dlppm.com] has joined #minecrafthelp
#356 [13:01] <chi> i can't use lan
#357 [13:06] <RadiiX> Hello, everytime I try to login in minecraft and also mojang i get an error that my username or password is wrong. I'm 100% sure I use the correct combination as I've tried to change my password. (I used the correct e-mail to change my password, I clicked on the link I got in my e-mail, inserted a new password, but still with that new password and
#358 [13:06] <RadiiX> my e-mail i'm not able to login. It gives the same error.) Does anyone have a know what to do?
#359 [13:08] * Sem [webchat@k22081.upc-k.chello.nl] has quit. (Quit: webchat.esper.net)
#360 [13:11] * Senri [webchat@pool-100-7-87-169.rcmdva.fios.verizon.net] has joined #minecrafthelp
#361 [13:12] <Senri> It's asking me to redeem my account but I threw away the card I payed with!
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#364 [13:14] * Destroyer42005 [webchat@internet102242.hky.com] has joined #minecrafthelp
#365 [13:14] <Destroyer42005> Ok I need help with somthing
#366 [13:14] <Destroyer42005> Ok I need help with somthing
#367 [13:15] * Destroyer42005 [webchat@internet102242.hky.com] has left #minecrafthelp
#368 [13:14] <Destroyer42005> Ok I need help with somthing
#369 [13:15] * Destroyer42005 [webchat@internet102242.hky.com] has left #minecrafthelp
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#371 [13:15] * Destroyer42005 [webchat@internet102242.hky.com] has joined #minecrafthelp
#372 [13:15] <Destroyer42005> ok can some one help me
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#379 [13:35] * Diiobix [webchat@S010684948ccbe813.wp.shawcable.net] has joined #minecrafthelp
#380 [13:36] <Diiobix> Hey I'm having a problem joining servers. It keeps saying AESKeygenerator not available
#381 [13:37] * Diiobix [webchat@S010684948ccbe813.wp.shawcable.net] has quit. (Client Quit)
#382 [13:45] * Senri [webchat@pool-100-7-87-169.rcmdva.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#383 [14:00] * Onuzim [webchat@c-76-26-79-87.hsd1.wv.comcast.net] has joined #minecrafthelp
#384 [14:01] <Onuzim> i'm having trouble downloading 1.12.2 its saying "Unable to save download. val_es.lang"
#385 [14:12] * Bartotchi [webchat@238.18.136.77.rev.sfr.net] has joined #minecrafthelp
#386 [14:14] <Bartotchi> Hello, I have an issue and I couldn't find any topics that were uselful... When I launch the game, and it goes on the title screen, it suddenly freezes saying ''Java Platform(TM) SE Binary is not responding''. I've tried updating Java but it didn't work
#387 [14:14] <Bartotchi> could you help me ?
#388 [14:16] * Bartotchi [webchat@238.18.136.77.rev.sfr.net] has quit. (Client Quit)
#389 [14:17] * Bartotchi [webchat@238.18.136.77.rev.sfr.net] has joined #minecrafthelp
#390 [14:17] <Bartotchi> I'm sorry I got disconnected and I can't go back to the previous messages
#391 [14:26] * Andyang [webchat@5.2.196.17] has joined #minecrafthelp
#392 [14:28] <Andyang> minecraft can't locate my java runtime
#393 [14:29] <Andyang> and it doesn't open anymore
#394 [14:29] <Andyang> i need your help guys
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#396 [14:50] * LU [webchat@50.86.1.14] has joined #minecrafthelp
#397 [14:50] * LU is now known as Guest16416
#398 [14:51] <Guest16416> My MAC has the 10.7.5 software and that's the latest one it can get. I just bought Minecraft and it says I can use it. What can I do?
#399 [14:58] * Tim [webchat@8.10.150.33] has joined #minecrafthelp
#400 [14:58] <Tim> anyone on that can help me?
#401 [15:02] * UniqueGamer [webchat@cpc88007-haye25-2-0-cust215.17-4.cable.virginm.net] has joined #minecrafthelp
#402 [15:02] <UniqueGamer> Hi
#403 [15:03] <UniqueGamer> My launcher keeps crashing
#404 [15:03] <UniqueGamer> I got a report log
#405 [15:08] * UniqueGamer [webchat@cpc88007-haye25-2-0-cust215.17-4.cable.virginm.net] has quit. (Quit: webchat.esper.net)
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#409 [15:23] * thelounge [webchat@203.135.125.91.dyn.plus.net] has joined #minecrafthelp
#410 [15:23] <thelounge> HELlo
#411 [15:26] <thelounge> I have a problem with my account, you see I don't know what email is associated with my username and the email i think is associated with it, when i log into Mojang and then minecraft it says i have not bought it and i have definitely bought it
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#416 [15:55] <BlackEnvy> Hello
#417 [15:55] <BlackEnvy> I am having this error http://prntscr.com/j0g4bo
#418 [15:56] <BlackEnvy> Can anyone help ?
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#427 [17:42] * Schoone14 [webchat@rrcs-147-0-16-102.central.biz.rr.com] has joined #minecrafthelp
#428 [17:43] <Schoone14> I just paid for minecraft java, it says I already own it, but I cant find it, it just keeps taking me to the demo?
#429 [17:45] * Arcadebeatle [webchat@cpe-172-119-131-52.socal.res.rr.com] has joined #minecrafthelp
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#431 [17:49] * anthony [webchat@ip98-160-113-221.ok.ok.cox.net] has joined #minecrafthelp
#432 [17:50] <anthony> so i have an old account i lost the email too but i have the username and password and i cant make it a mojang account please help
#433 [17:54] * anthony [webchat@ip98-160-113-221.ok.ok.cox.net] has quit. (Client Quit)
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#435 [18:09] * Unrull [webchat@40-160-252-87.filibe.net] has joined #minecrafthelp
#436 [18:09] <Unrull> I have a problem with my account
#437 [18:10] <Unrull> May I talk to someone whos not a bot?
#438 [18:12] <Unrull> Guess not
#439 [18:12] * Unrull [webchat@40-160-252-87.filibe.net] has quit. (Client Quit)
#440 [18:17] * thelounge24 [webchat@47.204.230.168] has joined #minecrafthelp
#441 [18:17] <thelounge24> i need help
#442 [18:18] <thelounge24> please
#443 [18:18] <thelounge24> any1
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#446 [18:55] * Senn [webchat@CPEbc4dfb3f8be3-CMbc4dfb3f8be0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#447 [18:55] <Senn> hi
#448 [18:55] <Senn> So I have an old premium account but I cant remember the email used for it
#449 [18:55] <tyteen4a03> Senn: do you still have the email receipt available?
#450 [18:56] <Senn> i don't think so, the account is quite a few years old
#451 [18:56] <Senn> I'm sure if it asked me like the security questions I could answer them
#452 [18:56] <Senn> But idk how to change the email
#453 [18:56] <Senn> or find out what it was
#454 [18:58] <tyteen4a03> Senn: when did you purchase the account?
#455 [18:59] <Senn> I'd have to guess 2010
#456 [19:03] <tyteen4a03> Senn: have you migrated the account to a Mojang account?
#457 [19:03] <Senn> No, isn't minecraft mojang already?
#458 [19:03] <Senn> How can I migrate it if I don't have the email
#459 [19:04] * knife [b3nk@killin.us] has joined #minecrafthelp
#460 [19:04] <tyteen4a03> Senn: do you remember if you used your username or email to log in?
#461 [19:04] <Senn> i always sued my username
#462 [19:05] <tyteen4a03> Senn: you have an old Minecraft.net account then
#463 [19:05] <Senn> used*
#464 [19:05] <tyteen4a03> ??> Senn account/send-email
#465 [19:05] * Soul8 [webchat@c-71-195-13-140.hsd1.mn.comcast.net] has joined #minecrafthelp
#466 [19:05] <tyteen4a03> Senn: how did you pay for Minecraft?
#467 [19:05] <Soul8> me?
#468 [19:05] <Senn> it was a prepaid visa card
#469 [19:05] <tyteen4a03> ??> Soul8 irc/multitasking/!
#470 [19:05] <Soul8> im confused
#471 [19:05] * tyteen4a03 slaps Absol
#471 [19:06] <tyteen4a03> Soul8: if a message is for you, it will have your name before it
#472 [19:06] <Soul8> alright im sorry
#473 [19:06] <tyteen4a03> Senn: send an email to Mojang: https://help.mojang.com/customer/portal/emails/new
#474 [19:06] <tyteen4a03> Soul8: how can I help?
#475 [19:07] <Soul8> my game is crashing before menu screen
#476 [19:07] <Soul8> it saiys crashed while initializing game
#477 [19:07] <tyteen4a03> Soul8: do you have any mods installed?
#478 [19:07] <Soul8> no
#479 [19:08] <tyteen4a03> ??> Soul8 launcher/crash-log
#480 [19:08] <Soul8> do u want the crashlog?
#481 [19:08] <tyteen4a03> ... right
#482 [19:08] <tyteen4a03> Soul8: yes please
#483 [19:08] <tyteen4a03> Soul8: could you paste it onto Ubuntu Paste: https://paste.ubuntu.com
#484 [19:08] <Soul8> how do i do that
#485 [19:09] <Soul8> I click view crash report and it does nothing
#486 [19:10] <tyteen4a03> Soul8: see this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#487 [19:10] <Soul8> ive got the report
#488 [19:11] <tyteen4a03> Soul8: great, could you paste it onto Ubuntu Paste: https://paste.ubuntu.com
#489 [19:11] <Soul8> i will hold on
#490 [19:12] <Soul8> i pasted
#491 [19:13] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#492 [19:14] <tyteen4a03> Soul8: great, give us the link
#493 [19:14] <Soul8> https://paste.ubuntu.com/p/Wf4SfTKdD6/
#494 [19:15] <tyteen4a03> Soul8: hm, doesn't say much
#495 [19:15] <Soul8> ik
#496 [19:15] <tyteen4a03> Soul8: are you on Windows?
#497 [19:15] <Soul8> yes
#498 [19:16] <tyteen4a03> ??> Soul8 win/.minecraft
#499 [19:16] <tyteen4a03> ergh
#500 [19:16] <tyteen4a03> Soul8: Press Win+R, then type %appdata%\.minecraft, then press Ok
#501 [19:16] <tyteen4a03> Soul8: do you see a folder called crash/logs/crash_logs
#502 [19:16] <Soul8> i see crash reports
#503 [19:17] <tyteen4a03> Soul8: click into that
#504 [19:17] <tyteen4a03> Soul8: find the latest report and paste the contents into Ubuntu Paste
#505 [19:18] * BMWSurfer [webchat@ip68-4-211-86.oc.oc.cox.net] has joined #minecrafthelp
#506 [19:18] <Soul8> https://paste.ubuntu.com/p/wNTBKX38xk/
#507 [19:18] <Soul8> there u go
#508 [19:19] <tyteen4a03> Soul8: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#509 [19:19] <tyteen4a03> Soul8: follow the directions over there
#510 [19:19] <Soul8> alright ill come back here if it doesnt work
#511 [19:19] <tyteen4a03> Soul8: you need to stay here and give us the dxdiag report
#512 [19:20] <BMWSurfer> Hey im having a small but annoying issue in-game. When I put something into an item frame and then try to take it out, the item disappears and never drops. Same thing when i try to destroy the item frame itself. Ive never experienced this problem before, any pointers would be helpful. Thanks!
#513 [19:21] <Soul8> https://paste.ubuntu.com/p/qPFN5BwQnx/
#514 [19:22] <Soul8> there u go
#515 [19:24] <tyteen4a03> Soul8: sec
#516 [19:27] <tyteen4a03> Soul8: try the Radeon Software from here: https://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
#517 [19:27] <Soul8> do i have to get it last time i downloaded a software it shut down my computer
#518 [19:27] <Soul8> like it killed the video driver and graphic driver
#519 [19:28] <tyteen4a03> Soul8: you shouldn't be downloading random software off the internet; this one comes from AMD, the manufacturer of your CPU/GPU
#520 [19:28] <Soul8> its wasnt random software
#521 [19:28] <Soul8> and it was from the amd website
#522 [19:29] <tyteen4a03> Soul8: what did you download?
#523 [19:29] <Soul8> like the amd 17.2 something driver update so i could play cod
#524 [19:31] <tyteen4a03> Soul8: if it is not from amd.com, it's probably just random software
#525 [19:31] <Soul8> oh ok
#526 [19:31] <Soul8> i will try it
#527 [19:32] <Soul8> i hope it doesnt f*ck up my computer
#528 [19:35] <Soul8> im installing it
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#531 [19:41] <Soul8> im back i restarted my computer
#532 [19:42] <Soul8> its still crashing
#533 [19:43] <tyteen4a03> Soul8: a new crash report please?
#534 [19:43] <Soul8> will do\
#535 [19:43] <Soul8> whats the website to paste it
#536 [19:44] <tyteen4a03> Soul8: paste.ubuntu.com
#537 [19:44] <Soul8> https://paste.ubuntu.com/p/VBND5kqH2r/
#538 [19:45] <tyteen4a03> Soul8: when you install the AMD drivers, did it tell you it installed successfully?
#539 [19:45] <Soul8> yes
#540 [19:45] <Soul8> it told me to restart to complete it
#541 [19:45] <tyteen4a03> Soul8: hm, it should have let you in
#542 [19:46] <tyteen4a03> Soul8: another dxdiag report please: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#543 [19:48] <Soul8> https://paste.ubuntu.com/p/5gyjppZGWr/
#544 [19:52] <Soul8> there u go
#545 [19:53] <tyteen4a03> Soul8: it looks like everything's installed correctly
#546 [19:54] <Soul8> yeah...
#547 [19:55] <tyteen4a03> Soul8: try this driver instead https://support.amd.com/en-us/download/apu?os=Windows+10+-+64
#548 [19:55] <Soul8> the adrenaline edition ?
#549 [19:55] <Soul8> top one?
#550 [19:55] <tyteen4a03> Soul8: yes
#551 [19:56] <tyteen4a03> Soul8: forgot you had an A{U
#552 [19:56] <tyteen4a03> APU*
#553 [19:56] <Soul8> ok
#554 [19:58] <Soul8> i cannot go into my radeon settings
#555 [20:00] <tyteen4a03> Soul8: are you in the installer/
#556 [20:00] <Soul8> i downloaded the adrenialine 13.3.1
#557 [20:00] <Soul8> 18.3.4*
#558 [20:01] <Soul8> that was the first one
#559 [20:01] <Soul8> that i downloaded
#560 [20:02] <tyteen4a03> Soul8: yea, should be the one you need
#561 [20:02] <Soul8> thats what i have downloaded
#562 [20:02] <tyteen4a03> Soul8: have you started installing it?
#563 [20:03] <tyteen4a03> Soul8: if it won't install you'll need to uninstall the other one first, from Control Panel
#564 [20:03] <Soul8> how do i do that
#565 [20:04] <tyteen4a03> Soul8: Settings -> Apps -> find Radeon Software -> Uninstall
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#567 [20:04] <tyteen4a03> Soul8: after restarting your computer may enter 800x600 mode, just go back to https://support.amd.com/en-us/download/apu?os=Windows+10+-+64, install that one (18.2.1), restart, and all should be fine again
#568 [20:06] <Soul8> ok
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#570 [20:21] <Soul8> its still crashing...
#571 [20:23] <Soul8> https://paste.ubuntu.com/p/wvcpjD9y2v/
#572 [20:29] <tyteen4a03> Soul8: then I'm not sure - sorry
#573 [20:29] <tyteen4a03> Soul8: if you have more than one monitor, try to temporarily unplug one to see if it helps; alternatively somebody else should be around to help
#574 [20:30] <Soul8> alright thank you
#575 [20:30] <Soul8> like its confusing cause my laptop can play it but my gaming pc cant...
#576 [20:40] <Soul8> i think i fixed it
#577 [20:40] <Soul8> i just bassically deleted it and intalled it onto my other folder
#578 [20:40] <Soul8> thanks for trying to help
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#587 [23:48] <Guest47577> Hello, so im experiencing some problems with installing the latest update, and I cant seem to download all of it, because then it says 'ERROR :( unable to download. eat3.ogg' or something similar
#588 [23:49] <Guest20227> Hello, so im experiencing some problems with installing the latest update, and I cant seem to download all of it, because then it says 'ERROR :( unable to download. eat3.ogg' or something similar
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