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#3 [01:49] <Minecraftdude322> Hey, Can anyone help me login to my minecraft account? It keeps telling me invalid email/password
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#8 [03:16] * tia2904 [webchat@host104-113-dynamic.5-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#9 [03:17] <tia2904> I have a problem with the downloading native launcher
#10 [03:20] * tia2904 [webchat@host104-113-dynamic.5-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#11 [03:21] <tia2904> I have a problem to start minecraft
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#16 [03:34] * H is now known as aosuydaiusyd
#17 [03:38] * aosuydaiusyd is now known as Herbrin
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#23 [04:06] <Morpheus1010> I am having a bad time logging into minecraft.
#24 [04:08] <Morpheus1010> I used what I thought was my password and it said, 'Cannot Connect to Server'. I tried several other passwords that I used in the past but they too did not work.
#25 [04:09] <Morpheus1010> I reset several times and it acknowledged that the password was successfully changed but that too did not work. I did this at least 5 or 6 times.
#26 [04:10] <Morpheus1010> I created a new account with another email address and that did not work.
#27 [04:10] <Lutzee> ??> Morpheus1010 login/throttle
#28 [04:11] <Lutzee> o
#29 [04:11] <Morpheus1010> Hello
#30 [04:11] <Morpheus1010> Can you help me?
#31 [04:13] <Lutzee> Morpheus1010: Mojangs systems have a login throttle if you get your password wrong 3 times in a row, you'll be blocked from login in for the next hour. Do not attempt to log in during this period as the timer will be reset back to an hour each time you try
#32 [04:14] <Morpheus1010> I've reset my password several times now and I can't remember what my last password was.
#33 [04:15] <Morpheus1010> I waited more than an hour and it still did not work.
#34 [04:15] <Morpheus1010> Can you unblock my account?
#35 [04:16] <Morpheus1010> This is extremely frustrating.
#36 [04:18] <Morpheus1010> I purchased my copy of minecraft in 2014. I have a receipt, a transaction ID, a username, but I don't have a password to play the game.
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#40 [04:53] * dicd [webchat@c110-22-73-148.chirn3.vic.optusnet.com.au] has joined #minecrafthelp
#41 [04:55] <dicd> Hi my character is walking half the speed of what was normal. i tried updting and then re insatlling but he is still slow.
#42 [04:57] <dicd> i tried clicking all buttons on my keyboard but nothing seems to change
#43 [05:01] * Srfujiro [webchat@177-9-82-122.dsl.telesp.net.br] has joined #minecrafthelp
#44 [05:02] <Srfujiro> I need help, my verification code is not arriving in my email because?
#45 [05:07] <Herbrin> Srfujiro check 'junk mail'folders
#46 [05:08] <Srfujiro> I already checked that there is nothing in my email.
#47 [05:08] <Herbrin> Srfujiro are you sure that is the email addy u used when u registered it?
#48 [05:08] <Srfujiro> yes
#49 [05:09] <Herbrin> Srfujiro then contact mojang. They will answer you; might take a day or two, but they will.Nobody else can fix it. If possible, show the code that you got when you bought it.
#50 [05:09] <Herbrin> https://help.mojang.com/customer/portal/emails/new
#51 [05:09] <Herbrin> you will have a code on your bank statement
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#53 [05:14] <Srfujiro> Okay, but I just want to know why the verification email is not enough for me
#54 [05:15] <Herbrin> Srfujiro can't help, I don't work for Mojang and cannot see your account. The only people who can fix it is that address
#55 [05:17] <Srfujiro> Is it difficult, asks the verification code to validate the account only when I go in my email there is nothing I already checked everything and I'm already angry
#56 [05:17] <Andrio> Srfujiro, it doesn't seem like enough proof that you own the account. It's not necessarily hard to get someone's old email address.
#57 [05:18] <Herbrin> Srfujiro email them; there are ways you can prove you bought it
#58 [05:18] <Herbrin> Andrio (sorry, I think you know what I mean)
#59 [05:19] <Andrio> mm
#60 [05:19] <Herbrin> mmk ;)
#61 [05:20] <Herbrin> BTW, totally off-topic, NASA TV is grabbing the spaceX, live stream. right now
#62 [05:20] <Srfujiro> If you want I'll shoot a print screen send an email and ask for everything to be in Portuguese
#63 [05:20] <Andrio> Srfujiro, what would you be sending a screenshot of ?
#64 [05:20] <Herbrin> Srfujiro the only people that can help you are mojang, so, talk to them
#65 [05:21] <Srfujiro> Hi, I've tried everything I've just bought from a person who just activated minecraft in my email address so when I go to validate the account the validation code does not arrive in the email and it's this problem I'm having and nothing else
#66 [05:22] <Andrio> Srfujiro, how did you buy Minecraft ?
#67 [05:23] <Herbrin> who did you 'buy' it from?
#68 [05:23] <Herbrin> and I use the inverted comma, 'coz..did you buy it?
#69 [05:24] <Herbrin> if you didn't buy it from Mojang or Microsoft, then... well, it's a random person saying 'hey, I'll sell you it', which...well.
#70 [05:24] <Andrio> 4π©
#71 [05:25] <Srfujiro> I bought it with a colleague who just asked for an email address (this one I'm having validation problem with) and he got the game in it but I do not know how, he's super reliable so I'm only having this problem of not getting anything in my email and I already saw if I was not stolen more this is alright
#72 [05:25] <Herbrin> ok, so, that's bullshit
#73 [05:25] <Herbrin> buy it from Mojang
#74 [05:25] <Herbrin> sorry
#75 [05:25] <Andrio> Srfujiro, can you ask him for help?
#76 [05:26] <Herbrin> you buy it for yourself. not others. A person buys it
#77 [05:26] <Srfujiro> I already asked for his help, I'm just waiting for the answer.
#78 [05:26] <Herbrin> you cannot transfer it
#79 [05:26] <Andrio> ok
#80 [05:26] <Andrio> Herbrin, I'm farily sure you can still buy gift codes.
#81 [05:26] <Andrio> Or you can buy a prepaid card and give it to someone
#82 [05:27] <Herbrin> sure, gift codes, but still the PERSON buys it
#83 [05:27] <Andrio> mm
#84 [05:27] <Herbrin> the PERSON owns it,forever. and free upgrades, forever
#85 [05:27] <Herbrin> you cannot transfer that
#86 [05:28] <Herbrin> there are over 9000 websites that say they sell MC accounts. they all lie
#87 [05:28] <Andrio> (except minecraft.net)
#88 [05:28] <Andrio> (and Amazon)
#89 [05:29] * Flo_BT [webchat@p5DCF811A.dip0.t-ipconnect.de] has joined #minecrafthelp
#90 [05:29] <Herbrin> "The one major rule is that you must not distribute anything we've made"
#91 [05:29] <Herbrin> https://account.mojang.com/documents/minecraft_eula
#92 [05:29] <Flo_BT> can someone help me
#93 [05:29] <Herbrin> Flo_BT please state the nature of your minecraft emergency
#94 [05:29] <Flo_BT> my minecraft dont find the java
#95 [05:30] <Herbrin> ok, what's the error?
#96 [05:30] <Andrio> Herbrin, I think that refers to pirating the game itself
#97 [05:30] <Andrio> There is something about not giving people your password, though.
#98 [05:30] <Herbrin> Andrio it kinda refers to giving it to others, that's why all the hassle with cracked clients etc
#99 [05:31] <Flo_BT> minecraft cant find the java and then i cant start my minecraft
#100 [05:31] <Srfujiro> Look then just help me in this code to accept the registration of my account on the official website is not coming in my email just need to know why
#101 [05:31] <Herbrin> Flo_BT windows?
#102 [05:31] <Flo_BT> yes
#103 [05:31] <Herbrin> Flo_BT uninstall and reinstall?
#104 [05:31] <Flo_BT> what?
#105 [05:31] <Andrio> Srfujiro, do you have a profile name yet?
#106 [05:32] <Flo_BT> yes
#107 [05:32] <Herbrin> Flo_BT start,programs, installed programs, uninstall, minecraft
#108 [05:32] <Flo_BT> ok
#109 [05:32] <Flo_BT> thx
#110 [05:33] <Srfujiro> Andrio as well?
#111 [05:33] <Srfujiro> Site Profile? or email
#112 [05:34] <Flo_BT> no i cant start minecraft
#113 [05:37] <Srfujiro> Andrio I have the minecraft profile name and the email address
#114 [05:41] <Andrio> Srfujiro, I'd recommend staying away from Hotmail; it's been known to drop email from Mojang
#115 [05:42] <Andrio> that could be the problem.
#116 [05:42] <Srfujiro> ,
#117 [05:42] <Srfujiro> and now? What will I do?
#118 [05:43] <Herbrin> I use hotmail,have for 20 years
#119 [05:44] <Herbrin> er
#120 [05:44] <Herbrin> can you log in on minecraft.net ?
#121 [05:45] <Srfujiro> so I'm trying because the verification code is not in my hotmail
#122 [05:45] <Herbrin> guess not, if you don't have username and password. so again... all you can do is ask Moj
#123 [05:45] <Srfujiro> Friend I have everything here so I'm with the problem with this verification code that does not reach me
#124 [05:46] <Herbrin> chances are, you registered it with a different address (or someone else did)
#125 [05:46] <Andrio> Srfujiro, do you have the receipt?
#126 [05:46] <Andrio> or does your friend have it?
#127 [05:47] <Herbrin> the person who paid Mojang for the right to play the game owns that permission, and it is not transferrable
#128 [05:47] <Srfujiro> He should have the receipt
#129 [05:47] <Herbrin> if that person contacts moj, and proves they paid for it, then moj will sort it out
#130 [05:48] <Herbrin> if you are not the person who paid moj, then you're SOL
#131 [05:48] <Andrio> mm
#132 [05:48] <Herbrin> `a *person* buys MC, and it's great, because they can play it for life, on any computer, all updates free
#133 [05:49] <Herbrin> but their brother, friend, cannot
#134 [05:49] <Herbrin> a *person*
#135 [05:49] <Herbrin> the person can download and play it on 1000 computers, no worries,
#136 [05:49] <Srfujiro> I'll talk to him then about this and the receipt, I'll see if he helps me then because I've been trying it for about 3 hours ago
#137 [05:49] <Herbrin> but others cannot play their copy of the game
#138 [05:50] <Herbrin> sounds to me like, you never bought the game, so, sorry
#139 [05:50] <Herbrin> if he bought it, great, he can play it. (on any computer, forever, etc.)
#140 [05:51] <Srfujiro> I already have 1 original account, so I share it with some friends. I just bought it for myself, and now it's happening these mistakes, but forget I'll see the person
#141 [05:51] <Herbrin> sounds like you never bought it though. You cannot buy this game from your friend. You can only buy it from Mojang
#142 [05:51] <Herbrin> ah, 'share with friends' - so, no. you're just making illegal copies
#143 [05:51] <Herbrin> like pirating a video. sorry. can't help
#144 [05:52] <Srfujiro> As? You're coming out of grace on my account if I was charging yes you could accuse me of this
#145 [05:52] <Herbrin> If you wanna play MC, buy it
#146 [05:53] <Herbrin> " share it with some friends" - no, you cannot do that
#147 [05:54] <Herbrin> that's breaking the law
#148 [05:54] <Andrio> That isn't making illegal copies.
#149 [05:54] <Herbrin> it doesn't matter if you copy it or not. The licence is per PERSON
#150 [05:55] <Herbrin> the PERSON can play it anywhere. Can make 1000 copies, on any PC
#151 [05:55] <Herbrin> but only that PERSON
#152 [05:55] <Herbrin> "share it with some friends" is against the terms
#153 [05:55] <Srfujiro> So if my account of the right to leave my friends play, am I wrong?
#154 [05:55] <Herbrin> yes
#155 [05:56] <Herbrin> every person who plays needs to buy it
#156 [05:56] <Srfujiro> I'm not charging I'm not selling I'm just letting them play on my account for free, I do not know why you think this is illegal
#157 [05:56] <Herbrin> that is illegal
#158 [05:56] <Herbrin> it is not transferrable
#159 [05:57] <Herbrin> YOU have a licence to play it. On any computer,forever, with all updates
#160 [05:57] <Srfujiro> Already realized you just talk that people have to buy ... if you knew the state of these people maybe would change your head or the state of the country that we live so we will not enter this subject please
#161 [05:57] <Herbrin> just YOU
#162 [05:57] <Herbrin> what?
#163 [05:58] <Herbrin> hey, I'm just some random person trying to help
#164 [05:58] <Herbrin> but that's how Minecraft works
#165 [05:58] <Herbrin> a person buys it, they can play it forever, all updates, etc;
#166 [05:58] <Herbrin> but you can't just give copies to all your friends. No, that's not fair
#167 [05:58] <Herbrin> If they're too poor to buy it, them that's sad, but hey;
#168 [05:59] <Srfujiro> For me it's trying to get a fight, and I do not have much patience for people like you, so I'm going to try to sort this out by myself
#169 [05:59] <Herbrin> asshat
#170 [06:12] * Finbin24 [webchat@cpc82060-leic19-2-0-cust92.8-1.cable.virginm.net] has joined #minecrafthelp
#171 [06:13] <Finbin24> i am getting an error saying it is unable to download gd_gb.lang
#172 [06:15] <Andrio> Finbin24, do you have ByteFence installed?
#173 [06:16] <Finbin24> yes I do
#174 [06:16] <Herbrin> ;)
#175 [06:16] <Herbrin> it's probably the worst piece of software ever written
#176 [06:16] <Finbin24> ok
#177 [06:17] <Herbrin> *apart from MS Vista
#178 [06:17] <Finbin24> thid doesn't help herbrin
#179 [06:17] <Herbrin> uninstall ByteFence, and have a happy life
#180 [06:17] <Herbrin> that helps
#181 [06:17] <Andrio> Even including Internet Expoder?
#182 [06:18] <Herbrin> exploder
#183 [06:18] <Andrio> Basically, yes, get rid of ByteFence.
#184 [06:18] <Andrio> Consider Avast instead.
#185 [06:18] <Herbrin> well, for an app, yeah; exploder might have the edge
#186 [06:18] <Andrio> mm
#187 [06:18] <Herbrin> AVAST, ye devils!
#188 [06:18] <Andrio> ^^
#189 [06:18] <Herbrin> anywho
#190 [06:18] <Finbin24> can I have some real help
#191 [06:19] <Andrio> Finbin24, uninstall ByteFence: https://bugs.mojang.com/browse/MCL-5546
#192 [06:19] <Herbrin> Finbin24 uninstall bytefence, and try again
#193 [06:19] <Herbrin> btw, Andrio https://minecraftirc.net/support-articles/known-incompatible-software/
#194 [06:19] <Finbin24> k
#195 [06:20] <Herbrin> maybe u already have that bookmark, IDK
#196 [06:20] <Herbrin> but it's handy
#197 [06:20] <Andrio> mm
#198 [06:20] <Andrio> I've seen that, yes; thanks anyway.
#199 [06:21] * e_l1997 [~quassel@2.67.62.206.mobile.tre.se] has joined #minecrafthelp
#200 [06:21] <Herbrin> Finbin24 sorry if we sounded facetious; bytefence is well-known to break MC (and many other things) - uninstall it, and you'll be fine
#201 [06:21] <Finbin24> ok tanks
#202 [06:21] <Finbin24> thanks*
#203 [06:22] <Herbrin> I like tanks
#204 [06:22] <Finbin24> ok
#205 [06:22] <Finbin24> tanks then
#206 [06:23] <Finbin24> Gucci gang
#207 [06:25] <Herbrin> kewl
#208 [06:25] <Finbin24> and its uninstalled
#209 [06:25] <Herbrin> tried MC? go for it
#210 [06:27] <Finbin24> will do
#211 [06:27] <Herbrin> it's... like... about 10% of problems with MC are Bytefence. And it's a piece of shit software anyway, so no loss
#212 [06:27] <Herbrin> and that error totally looks like bytefence, or similar
#213 [06:28] <Herbrin> the anti-virus things like to grab every file you get, to check them. which can cause problems
#214 [06:29] <Finbin24> okay
#215 [06:29] <Herbrin> 'coz the application looks for it, and it ain't there (while they're checking it)
#216 [06:29] <Finbin24> it seems to be working so far
#217 [06:29] <Herbrin> yeah, you should be fine now
#218 [06:29] <Finbin24> tank you very much
#219 [06:31] <Herbrin> βββββββββββββ ]ββββββββββββββββ ]βββββββββ
#220 [06:31] <Herbrin> βββ
ββββββββββ
βββ
#221 [06:31] <Herbrin> Iβββββββββββββββββββ].
#222 [06:31] <Herbrin> β₯ββ²ββ²ββ²ββ²ββ²ββ²ββ€...
#223 [06:31] <GreyVulpine> Please don't do that here
#224 [06:31] <Herbrin> aww, it was so apposite
#225 [06:32] <Finbin24> <o/ \o> dad
#226 [06:32] <Herbrin> heh
#227 [06:32] <Finbin24> dab*
#228 [06:32] <Herbrin> sorry, dab
#229 [06:32] <Herbrin> :p
#230 [06:32] <Finbin24> :D
#231 [06:33] <Herbrin> I knew a dude at Dritish Aerospace, who signed his cheques and stuff with a little tank
#232 [06:33] <Herbrin> dick evans
#233 [06:33] <Herbrin> or, er, "Sir Richard"
#234 [06:33] <Finbin24> my brother just said 'whats the capital of Ireland, Bangkok' and then hit me in my dick
#235 [06:34] <Herbrin> depends which ireland
#236 [06:34] <Herbrin> ask him for the full name of Bangkok
#237 [06:34] <Finbin24> ireland
#238 [06:34] <Herbrin> it's quite fun
#239 [06:35] <Herbrin> what, PROPER ireland? :p
#240 [06:36] <Finbin24> yes
#241 [06:36] <Herbrin> wb
#242 [06:37] <Herbrin> full name of BK is sorta, translated, "City of angels, great city of immortals, magnificent city of the nine gems, seat of the king, city of royal palaces, home of gods incarnate, erected by Vishvakarman at Indra's behest."
#243 [06:37] <Finbin24> my nans a toaster
#244 [06:37] <Herbrin> congrats
#245 [06:37] <Finbin24> ik
#246 [06:37] <Finbin24> it took her 5 years to transform
#247 [06:37] <Herbrin> but kinda nice that Bangkok is like, LA,'city of angels'
#248 [06:38] <Herbrin> also most people know that weird long full name, 'coz there was a pop-song of it
#249 [06:38] <Finbin24> βοΈ»Μ·ΜΏβ»ΜΏββδΈ( Ν‘Β° ΝΚ Ν‘Β°)ΰΌΌ γ€ β_β ΰΌ½γ€
#250 [06:38] <Herbrin> shush, GreyVulpine doesn't like the unicode spam
#251 [06:39] <Herbrin> anyway
#252 [06:39] <Herbrin> does MC work?
#253 [06:47] <Finbin24> yes but all the data is gone
#254 [06:48] <Finbin24> same with all the pc data
#255 [06:48] <Finbin24> know how to fix that?
#256 [06:48] <Finbin24> it happened after an update
#257 [06:50] <Herbrin> so, it's probably gone
#258 [06:51] <Herbrin> restore from your backup.
#259 [06:51] <Finbin24> (ΰ²₯οΉΰ²₯)
#260 [06:51] <Herbrin> You don't have a backup? Oh well, sorrt. Learn to make backups. Good lesson
#261 [06:51] <Herbrin> *sorry
#262 [06:52] <Herbrin> backing up your stuff is a good idea. But I guess, now, you know that
#263 [06:53] <Andrio> I'd check the saves directory to see whether anything is there
#264 [06:53] <Finbin24> what!? there must be some way to fix it!?!?!?!?
#265 [06:53] <Herbrin> gosh
#266 [06:53] <Andrio> ??> Finbin24 win/.minecraft
#267 [06:54] <Finbin24> where is that Andrio
#268 [06:54] <Andrio> Finbin24, press Win+R to open the Run box, and enter %appdata%\.minecraft
#269 [06:54] <Herbrin> if I cared, I'd recommend user removed the drive right now
#270 [06:54] <Herbrin> fortunately, I do not care
#271 [06:55] <Finbin24> I hate you herbrin
#272 [06:55] <Herbrin> I refer u to my previous
#273 [06:55] <Herbrin> fortunately, I do not care
#274 [06:55] <Andrio> and if they actually had a recovery tool that isn't also on that drive.
#275 [06:56] <Finbin24> what do I do after going on appdata andrio
#276 [06:57] <Andrio> Finbin24, find .minecraft, then saves and see if anything is there
#277 [06:57] <Finbin24> theres not
#278 [06:57] <Herbrin> SOL then
#279 [06:58] <Andrio> :/
#280 [06:58] <Herbrin> sorry, that isn't helpful.I will be quiet
#281 [06:58] <Finbin24> :((((((((((((
#282 [06:58] <Andrio> Unfortunately not much can be done. As Herbrin mentioned there are ways to recover deleted files, but they aren't very reliable unless you search immediately
#283 [06:59] <Finbin24> but herbrin is a dick
#284 [06:59] <Herbrin> true
#285 [06:59] <Herbrin> but hey, if you lose you million dollars spreadsheet, and I can getit back...
#286 [06:59] <Herbrin> but yeah
#287 [07:00] <Finbin24> uuuuuuuuuuuuuuuuuuuuhhhhhhhhhhhhhhhh!!!!!!!!!!!!!!!!!!!!!!!!
#288 [07:00] <Herbrin> getting your mc back is like, possible, but, cost ya too much
#289 [07:00] <Herbrin> the importance of backups
#290 [07:00] <Finbin24> how much?
#291 [07:01] <Herbrin> from a fragged disk? $10K_
#292 [07:01] <Herbrin> +
#293 [07:01] <Finbin24> Write to #minecrafthelp
#294 [07:01] <Finbin24> fuck
#295 [07:01] <Herbrin> btw, I am not offering
#296 [07:01] <Herbrin> just estimating
#297 [07:02] <Herbrin> and there's still no guarantee
#298 [07:02] <Herbrin> so what I mean is, you can't get it back. Just, can't say tat, because it IS possible. Just, costs a shitload
#299 [07:03] <Finbin24> there must be another way
#300 [07:03] <Herbrin> er
#301 [07:03] <Herbrin> srsly, no backups?
#302 [07:03] <Finbin24> idk
#303 [07:04] <Finbin24> how do I check
#304 [07:04] <Herbrin> why the fuck don't people make a backup of their PC?
#305 [07:04] <Finbin24> i might have one
#306 [07:05] <Finbin24> how do i check
#307 [07:05] <Andrio> Don't know how? Don't have any medium to put the backup onto
#308 [07:05] <Andrio> ?
#309 [07:05] <Finbin24> what I'm a noob when it comes to pcs
#310 [07:06] <Herbrin> search your disk for ".dat"
#311 [07:06] <Herbrin> and/or .mca
#312 [07:07] <Herbrin> but realistically 0 chance
#313 [07:07] <Finbin24> np
#314 [07:09] <Herbrin> well, ok gg
#315 [07:09] <Finbin24> im fucked, right
#316 [07:09] <Finbin24> im so sad
#317 [07:10] <Finbin24> !!!!!!!!!!!!!!!!!!!!!!!!
#318 [07:11] <Andrio> Sorry, Finbin24
#319 [07:11] <Finbin24> nnnnnnnnnnnooooooo
#320 [07:11] <Herbrin> hey, you learned the importance of making backups
#321 [07:11] <Finbin24> there moost be another way
#322 [07:12] <GreyVulpine> There's not.
#323 [07:12] <GreyVulpine> Wishing it to be doesn't make it happen. Next time, make backups.
#324 [07:12] <Herbrin> what's those 6 stages?
#325 [07:12] <Herbrin> denial, acceptence, bargaining...
#326 [07:13] <Finbin24> there is always another way
#327 [07:13] <Herbrin> doesn't really matter, it's MC
#328 [07:13] <Herbrin> go punch a tree
#329 [07:14] <Herbrin> first days are the best days anywayy
#330 [07:14] <Finbin24> fuck u, u bitch
#331 [07:14] <GreyVulpine> !K Finbin24
#332 [07:14] * GreyBot kicked Finbin24 from #minecrafthelp (Reason: inbin24 :<Kicks:1567>)
#333 [07:14] <Herbrin> hey hey, can't be like that, c'mon
#334 [07:14] <GreyVulpine> And off you go
#335 [07:14] <Herbrin> aww
#336 [07:14] <Herbrin> it was understandable
#337 [07:14] <Herbrin> did you ban or just kick?
#338 [07:15] <GreyVulpine> Just a kick
#339 [07:15] <Herbrin> fair enough
#340 [07:15] <Herbrin> but that muppet probably has ni about kicks and joins#
#341 [07:16] <Herbrin> but, such is life
#342 [07:16] <Herbrin> anyway
#343 [07:16] <Herbrin> how's your Easter, GreyVulpine
#344 [07:16] <GreyVulpine> Worked.
#345 [07:17] <Herbrin> IT?
#346 [07:19] <Herbrin> I mostly watched replays of spaceX, and told users to ignore all the 'flat earth' bs
#347 [07:20] <Herbrin> but hey,I told a couple of 'em about how rockets work. so all good
#348 [07:24] <Herbrin> GreyVulpine there? I have a q. - about how u get ops here
#349 [07:29] <Andrio> Herbrin, from what I understand, by helping, and proving over time that you can be trusted with it
#350 [07:31] <Herbrin> Andrio sure;who decides?
#351 [07:32] <Andrio> Herbrin, GreyVulpine does, and possibly others; I don't remember specifically
#352 [07:38] <Herbrin> Andrio kthx will check back on that but gotta go, busy now here at spacex, cya
#353 [07:38] <Andrio> ππ»
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#355 [08:12] * ej [webchat@b0fc523c.bb.sky.com] has joined #minecrafthelp
#356 [08:13] <ej> Too many password attempts wrongly input. Now I cannot reset passwords sent to me. Please help
#357 [08:19] <Andrio> ej, wait an hour and then try to reset your password again.
#358 [08:25] * jasonpanda [webchat@061238219139.ctinets.com] has joined #minecrafthelp
#359 [08:29] <jasonpanda> My Minecraft was crashed, when I am playing mincraft my computer was over hot then it closed, and it crashed
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#362 [08:52] * GV is now known as GreyVulpine
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#366 [09:08] * Absol [~Absol@hound.of.the.devilincarnate.net] has joined #minecrafthelp
#367 [09:19] <Greatone123> How good is mojang about recovering stolen accounts?
#368 [09:22] <Andrio> Greatone123, pretty good from what I hear
#369 [09:22] <Andrio> It likely depends on whether or not you have the receipt, gift code or prepaid PIN.
#370 [09:23] * GhostStrafinq [webchat@87.214.37.99] has joined #minecrafthelp
#371 [09:23] <Greatone123> That's good, I have the transaction ID, took me a while to dig it out from paypal.
#372 [09:23] <Andrio> ok
#373 [09:24] <GhostStrafinq> There is a server that has just baited me and has my ip and abused me could u guys please shut it down?
#374 [09:24] <GhostStrafinq> please
#375 [09:24] <Andrio> GhostStrafinq, neither we nor Mojang have that power.
#376 [09:24] <Andrio> at best, they can be blacklisted if they break Mojang's EULA
#377 [09:24] <Andrio> But that's more targeted at those trying to make money from it.
#378 [09:24] <GhostStrafinq> what is mojangs email?
#379 [09:25] <GhostStrafinq> i would like to contact because they just abused it and got my ip
#380 [09:25] <GhostStrafinq> please ?
#381 [09:25] <Andrio> GhostStrafinq, any server you join has your IP address
#382 [09:25] <Andrio> is that all they did?
#383 [09:25] <Andrio> Including this one
#384 [09:25] <GhostStrafinq> they are ddosing me
#385 [09:25] <GhostStrafinq> but they stopped
#386 [09:25] <GhostStrafinq> i only play hypixel thats all
#387 [09:25] <Lord_Ralex> DDoS needs to be reported to your ISP, as they handle that
#388 [09:26] <Lord_Ralex> Mojang does not deal with that.
#389 [09:26] <GhostStrafinq> doesnt that break the rules tho?
#390 [09:26] <GhostStrafinq> of the Mojang EULA
#391 [09:26] <Andrio> That'd be illegal in ways unrelated to Mojang
#392 [09:26] <Lord_Ralex> DDoSing is not covered by anything Mojang has control over.
#393 [09:26] <Andrio> mm
#394 [09:26] <Lord_Ralex> That is a legal issue for your ISP to resolve
#395 [09:30] <GhostStrafinq> ughh
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#404 [10:02] * thelounge [webchat@unassigned.quadranet.com] has joined #minecrafthelp
#405 [10:02] <thelounge> Hey
#406 [10:02] * thelounge is now known as DarkMage
#407 [10:03] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has joined #minecrafthelp
#408 [10:03] <DarkMage> I cant log in into Minecraft
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#410 [10:15] * loscrafteosdavid [webchat@215.red-79-155-186.dynamicip.rima-tde.net] has joined #minecrafthelp
#411 [10:17] <loscrafteosdavid> hola
#412 [10:18] <loscrafteosdavid> necesito ayuda con mi cuenta mde minecraft
#413 [10:37] * Delein [webchat@p5B152077.dip0.t-ipconnect.de] has joined #minecrafthelp
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#417 [10:52] * Winuh [webchat@h-10-218-83.A328.priv.bahnhof.se] has joined #minecrafthelp
#418 [10:52] <Winuh> Hey, so i have an issue
#419 [10:54] <Winuh> i can't remember my password to my minecraft account and i did not remember what mail i used to acces it so i thought i could log in to the new mail system tht camed with the new minecraft and when i did tht it was not connected to my now regular mail wich is william00nuhma@hotmail.com
#420 [10:55] <Winuh> is someone here?
#421 [11:32] * GrqyDye [webchat@cpe-108-185-56-247.socal.res.rr.com] has joined #minecrafthelp
#422 [11:35] <GrqyDye> Hello. I have a problem with my minecraft launcher. It happened 2 days ago at around 3 PM PST, my minecraft crashed. I opened up the launcher again and pressed "PLAY." Then nothing happened. The launcher closed and it said it was loading, but the application did not start. When I did get it to start yesterday, it stayed at the Mojang logo. I kept i
#423 [11:35] <GrqyDye> t on all night, and it's still on the mojang logo.
#424 [11:35] <GrqyDye> I was running optifine 1.12.2 at the time. But when I try this on any version, the same thing happens
#425 [11:39] * GrqyDye [webchat@cpe-108-185-56-247.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#426 [11:40] * GrqyDye [webchat@cpe-108-185-56-247.socal.res.rr.com] has joined #minecrafthelp
#427 [11:41] * Regal [webchat@cpe-24-198-221-160.maine.res.rr.com] has joined #minecrafthelp
#428 [11:42] <Regal> So I have a question, for the life of me I cannot remember what email I used for Mojang. Is there a way I can find what email account is tied to a Minecraft username?
#429 [11:45] <Regal> I thought having tied Minecraft to Twitch I wouldn't have to deal with this anymore, but I just tried to login, and when I land on the Minecraft launcher it tells me to put my password and stuff in, and nothing works.
#430 [11:46] <GrqyDye> Try going to Minecraft.net. If you saved it, it should autofill your login
#431 [11:46] <Regal> See that's the problem, is I land on that page trying to login with a username. And it's not letting me.
#432 [11:47] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has quit. (Ping timeout: 190 seconds)
#433 [11:47] <Regal> I feel like I've had this issue before, and I settle it, then it lets me login with the username, and then I can no longer log in with the username 6 months later.
#434 [11:49] <GrqyDye> The best option is probably to fill in the emails you have and know of into the launcher.
#435 [11:50] <GrqyDye> Try one, if it doesn't work, go to the next one, & so on.
#436 [11:50] <Regal> Yeah, I tried, the problem is I can't get a recover password thing cause I don't know which e-mail is actually tied to the account. Is there a customer service number or anything you can call?
#437 [11:51] <GrqyDye> Sorry. But I'm not an operator. Do you know your password?
#438 [11:51] <Regal> That's the problem, I don't know what email it's asking me for, and I've tried every combination I can think of. It used to let me just login with the damn username, which is what happens when I land on minecraft.net it has my username and password filled in, but demands I put in an email account.
#439 [11:51] * cyphase [~cyphase@c-76-21-36-133.hsd1.ca.comcast.net] has joined #minecrafthelp
#440 [11:52] <Regal> And I just tried to "register" an account with my email address and so I can't do whatever migrate thing it's asking me to do, cause it shows I have an account with that email that just doens't have the game purchased or something?
#441 [11:52] <GrqyDye> Do you know of all the emails you have?
#442 [11:53] <Regal> Evidently not! I use 3 emails for literally everything, and none of them are apparently tied to the username.
#443 [11:53] <Regal> It's beyond frustrating, I bought the damn game years ago and I haven't played it in years either.
#444 [11:54] <Regal> I'd rather not have to re-buy the game because of some odd thing of not letting you use the username and password you made when you bought the game.
#445 [11:54] <GrqyDye> The best option is to probably get in contact with someone from Mojang. They could probably track the email by telling them your username.
#446 [11:54] <Regal> Any advice on the best way of doing that?
#447 [11:55] <GrqyDye> Get in contact with an operator here. They're probably doing stuff right now, so maybe wait a little bit.
#448 [11:59] <Regal> Ok, I'll keep this up on the side and wait I guess. Thanks.
#449 [12:02] * loscrafteosdavid [webchat@215.red-79-155-186.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#450 [12:05] <Regal> So I've tried getting forgotten password things sent to every email I have to no luck, so I'm at a loss. I am gonna have to wait for someone from Mojang I guess. This is just silly.
#451 [12:12] * CubicalSoup1 [webchat@h5.144.18.98.dynamic.ip.windstream.net] has joined #minecrafthelp
#452 [12:12] <CubicalSoup1> i cant connect to my friend's server
#453 [12:13] <Regal> CubicalSoup1 What error message are you getting?
#454 [12:13] <CubicalSoup1> io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information:
#455 [12:14] <Regal> So, to clarify a few things initially, are you both using the same version of Minecraft, and if so are you both using the same mod setup (Or vanilla if no mods.) ?
#456 [12:14] <CubicalSoup1> vanilla and yes same version
#457 [12:15] <Regal> Ok, then the issue is that your friend has a firewall issue, that is stopping you from connecting.
#458 [12:15] <CubicalSoup1> ok so i tried that before i had him turn it off and it still wouldnt let me join
#459 [12:15] <Regal> Tell your friend to open up their windows Firewall. And allow ports on 25565, if they are also on a Router/Modem that has a firewall they will also have to port forward their router.
#460 [12:16] <Regal> It's possible he has a router/modem that also has a firewall then.
#461 [12:16] <Regal> You can use 192.168.0.1 in your web browser to login to most default modems/routers.
#462 [12:16] <Regal> Tell your friend to open their start menu, and type cmd and press enter.
#463 [12:17] <Regal> When that black box opens up type ipconfig /all
#464 [12:17] <Regal> Then look for something called IPv4 and it should be like 192.168.0.3(preferred) or something. The important part is that last number (the 3 in my example.)
#465 [12:18] <Regal> This is the location of his machine according to the router/modem, he can then add an exception on his router/modem for his computer for port 25565.
#466 [12:19] <CubicalSoup1> see it blocks me and not anyone else to the server
#467 [12:20] <CubicalSoup1> idk why and a couple weeks ago i joined but now it wont let me
#468 [12:21] <Regal> I'm not familliar with IRC I apologize, if there is a way to PM me, PM me server details and I can try to connect to see more?
#469 [12:22] <Regal> Or not I guess.
#470 [12:22] * GrqyDye [webchat@cpe-108-185-56-247.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#471 [12:32] * creepynessgamer [webchat@2.24.146.56] has joined #minecrafthelp
#472 [12:35] <creepynessgamer> my game not loading.showin message game crashed.what i missing there?
#473 [12:43] <Regal> Anyone know how often the operators actually check in here?
#474 [12:43] * AkAwesomeness [webchat@gw.wlcn.org] has joined #minecrafthelp
#475 [12:44] <AkAwesomeness> I just downloaded Minecraft and it won't launch because there was a file that failed to download. how to fix?
#476 [12:45] <Regal> You can try to re-download it?
#477 [12:46] <AkAwesomeness> so I should just uninstall it then re install??
#478 [12:48] <Regal> That'd be my guess yes.
#479 [12:51] * jnicholas846 [webchat@167.160.172.106.static.quadranet.com] has joined #minecrafthelp
#480 [12:51] <jnicholas846> Anyone know why i cannot login i keep changing my password?
#481 [12:52] <jnicholas846> anyone here?
#482 [12:55] <jnicholas846> hello?
#483 [12:57] <Regal> Most of us are waiting for an Operator to get here
#484 [12:57] <Regal> I have more or less the same question
#485 [12:59] <jnicholas846> how long does it usually take
#486 [13:00] <jnicholas846> Regal, what problem are you having?
#487 [13:09] <jnicholas846> ok well this is fucking stupid
#488 [13:09] <Absol> jnicholas846: Please keep it civil
#489 [13:09] <jnicholas846> fuck you
#490 [13:09] * Absol kicked jnicholas846 from #minecrafthelp (Reason: nicholas846 :Keep it civilized, you are just a human being)
#491 [13:10] * thelounge31 [webchat@167.160.172.106.static.quadranet.com] has joined #minecrafthelp
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#494 [13:10] <Eli> minecraft will not launch
#495 [13:10] * Eli is now known as Guest53644
#496 [13:11] <Guest53644> can someone help me
#497 [13:11] * Cooldude854 [webchat@71-95-4-81.static.rvsd.ca.charter.com] has joined #minecrafthelp
#498 [13:12] <Regal> Absol Any chance you know of a way to contact Mojang customer support?
#499 [13:13] <Guest53644> no
#500 [13:13] <Guest53644> it gets stuck on the mojang screen when it launches
#501 [13:13] <Guest53644> i've uninstalled it numerous times and it still won't work
#502 [13:15] <Cooldude854> Hi I'm trying to play the game, but when I press start, the message "Unable to locate the Java runtime."
#503 [13:16] <Regal> At a glance I'd say you probably need to install/update java Cooldude854
#504 [13:17] <Cooldude854> Ill check thanks!
#505 [13:17] * Cooldude854 [webchat@71-95-4-81.static.rvsd.ca.charter.com] has quit. (Quit: webchat.esper.net)
#506 [13:17] <Guest53644> i've used the old launcher and it works its the new launcher i get stuck on the mojang screen
#507 [13:21] <Regal> Ok so 2 hours and not a soul able to help. Excellent
#508 [13:22] <Guest53644> sorry
#509 [13:23] <Guest53644> can you hear me?
#510 [13:24] * Majoroofmaster [webchat@h96-61-19-240.kgldga.dsl.dynamic.tds.net] has joined #minecrafthelp
#511 [13:24] <Majoroofmaster> Hello, i need help
#512 [13:25] <Regal> What's the issue?
#513 [13:25] <Majoroofmaster> whenever minecraft launches it gets stuck on the mojang screen
#514 [13:26] <Regal> Modded, or unmodded?
#515 [13:26] <Majoroofmaster> unmodded
#516 [13:26] <Majoroofmaster> the old minecraft works but the new one does not
#517 [13:27] <Majoroofmaster> should i just use the old one?
#518 [13:27] <Regal> Ok so there is a way to maybe fix it.
#519 [13:27] <Regal> Do you know how to navigate to your control panel on your computer?
#520 [13:27] <Majoroofmaster> yes
#521 [13:28] <Majoroofmaster> im there now
#522 [13:28] <Regal> Navigate to the Add/Remove programs feature/function of it, try to find Minecraft, and there should be a repair option.
#523 [13:28] <Regal> Attempt that, make sure all forms of Minecraft are closed before hand. (Check task manager if need be.)
#524 [13:28] <Majoroofmaster> ok
#525 [13:28] <Majoroofmaster> ill try that
#526 [13:29] <Regal> If that doesn't work you can try running a malware finder. Otherwise completely uninstall, then reinstall Minecraft and all of it's components, and make sure Java is up to date.
#527 [13:29] <Majoroofmaster> ok
#528 [13:29] <Majoroofmaster> its downloading now
#529 [13:29] <Majoroofmaster> the updater
#530 [13:30] * Cxld [webchat@cpc90478-gill20-2-0-cust859.20-1.cable.virginm.net] has joined #minecrafthelp
#531 [13:31] <Cxld> is there a way to change the save date format from us to uk format
#532 [13:32] <Majoroofmaster> where should minecraft be installed
#533 [13:32] <Majoroofmaster> in appdata or in your C: drive?
#534 [13:32] <Regal> Default is fine Majoroofmaster
#535 [13:33] <Regal> Cxld I honestly have no idea at all mate, I've never been asked that before sorry.
#536 [13:33] <Cxld> ok
#537 [13:35] <Majoroofmaster> are you the only person online? i feel bad for you
#538 [13:35] <Regal> Dude I'm not even technically a helper.
#539 [13:35] <Majoroofmaster> haha
#540 [13:35] <Regal> I've been waiting for over 2 hours for a response from an OP for an account question
#541 [13:35] <Regal> I'm just helping people while I wait since apparently none of the people who "volunteer" for it are actively around.
#542 [13:35] <Majoroofmaster> ok now it says unable to locate java runtime
#543 [13:36] <Regal> Make sure you have the proper java for your computer installed/updated.
#544 [13:37] <Majoroofmaster> the pathway in my launcher was wrong
#545 [13:37] <Majoroofmaster> it was under my appdata
#546 [13:37] <Majoroofmaster> i installed under my c drive
#547 [13:37] <Regal> Ahhh I see, all fixed now then?
#548 [13:37] <Majoroofmaster> almost
#549 [13:39] <Majoroofmaster> im updating my java like you said
#550 [13:39] <Majoroofmaster> just in case
#551 [13:40] <Regal> Just to re-state it in case an OP is looking, I'm waiting for someone to help me recover an account.
#552 [13:40] <Regal> Sounds good mate, I hope it works for you.
#553 [13:40] <Majoroofmaster> what do you mean recover an account
#554 [13:40] <Majoroofmaster> you lost the email or something?
#555 [13:40] <Regal> So, the game used to let me login with my user name. RegalKain, even Minecraft.net has that saved.
#556 [13:41] <Majoroofmaster> ok
#557 [13:41] <Regal> Apparently that's no longer the case, I have to do something else to it and I have no idea what, I've tried the 3 email addresses I own and none of them are working.
#558 [13:41] <Regal> So I honestly have no idea what to do, cause RegalKain is apparently already tied to an email account, I just don't know what account it's tied to.
#559 [13:41] <Majoroofmaster> are you sure they are the correct password
#560 [13:41] <Majoroofmaster> it wont tell you if the password or the email is wrong
#561 [13:41] <Regal> Yeah I've tried every password I've used between now and when I first bought it.
#562 [13:42] <Majoroofmaster> it just says one of them is wrong
#563 [13:42] <Majoroofmaster> oh
#564 [13:42] <Regal> At this point I can only assume the account was hacked or something, and they changed what email was used? I guess?
#565 [13:42] <Regal> Cause I used to be able to login just fine about a year ago.
#566 [13:42] <Regal> Now suddenly I cannot.
#567 [13:44] <Majoroofmaster> try to login into https://account.mojang.com/login
#568 [13:44] <Majoroofmaster> your account info may be saved in there
#569 [13:45] <Regal> Naw it's not. Tried already, thank you though.
#570 [13:45] <Regal> Like I said I'm mostly just screwed waiting for someone to respond
#571 [13:45] <Regal> At this rate it probably won't happen so I probably just own't bother with Minecraft anymore.
#572 [13:46] <Regal> Not gonna re-buy the game.
#573 [13:46] <Majoroofmaster> do you at least know the email
#574 [13:47] <Majoroofmaster> that you used to sign up with
#575 [13:47] <Regal> Right see that's the issue. I bought Minecraft literally when it first came out and hit market.
#576 [13:47] <Majoroofmaster> i might have found something idk though
#577 [13:47] <Majoroofmaster> https://account.mojang.com/migrate
#578 [13:47] <Regal> I've never had an issue until today using my login and stuff.
#579 [13:48] <Majoroofmaster> whens the last time you've played minecraft
#580 [13:48] <Regal> About a year ago.
#581 [13:49] <Regal> I actually have emails from 2016 when I did all of the migrating and stuff last time.
#582 [13:49] <Regal> But suddenly they say that email address has no minecraft account tied to it.
#583 [13:49] <Regal> Hence my issue.
#584 [13:50] <Majoroofmaster> go to https://help.mojang.com/customer/en/portal/articles/329530-changing-your-email-address-legacy-minecraft-accounts- and scroll down to the part that says let us do it for you
#585 [13:52] <Regal> The issue with all of that is, all of it is done via e-mail and a super long waiting time
#586 [13:52] <Regal> Since Minecraft's customer support is legendarily horrible at responding in a reasonable amount of time.
#587 [13:53] <Majoroofmaster> i know
#588 [13:53] <Regal> Honestly at this rate I'll probably just call Minecraft a wash and say oh well and never play it again.
#589 [13:53] <Majoroofmaster> well you payed money for it
#590 [13:53] <Regal> Which is unfortunate cause I get the itch every year or two, but, it's just not worth going through this shit every single time.
#591 [13:53] <Absol> Regal: Please keep it civil
#592 [13:53] <Majoroofmaster> call customer support
#593 [13:53] <Regal> Huh? wait seriously, you'll respond when I use a "bad word" but you completely ignore me when I'm actively asking for help.
#594 [13:54] <Regal> I am trying to find the customer support number mate.
#595 [13:54] <Regal> I don't know what it is, the 3 I found online are all obsolete.
#596 [13:55] <Majoroofmaster> you have twitter?
#597 [13:55] <Majoroofmaster> you might be able to tweet to them
#598 [13:57] <Majoroofmaster> do you have money to buy it again?
#599 [13:57] <Majoroofmaster> i mean if you dont play it that much it might not be worth it
#600 [13:58] <Majoroofmaster> but if you do just buy it again
#601 [13:58] <Majoroofmaster> you said youve had it since launch it might be worth it
#602 [13:58] <Regal> I guess for me it's more a principle thing.
#603 [13:58] <Regal> I've bought the game about a dozen times over the years for friends and family members, and had a ton of people get it on my recommendation.
#604 [13:59] <Regal> The fact the email I used to use for it. (That I have emails from Mojang on) suddently isn't a registered email for them and I have no access to my account
#605 [13:59] <Regal> Just makes me think if I can't recover it, I won't trust them to not rip me off on another account.
#606 [14:01] <Regal> Did you ever get it working BTW Majoroofmaster
#607 [14:01] <Majoroofmaster> no
#608 [14:01] <Regal> What's it doing now?
#609 [14:01] <Majoroofmaster> same thing
#610 [14:01] <Regal> So with the new client, it hangs up on the mojang screen?
#611 [14:01] <Majoroofmaster> yes
#612 [14:01] <Majoroofmaster> but it works on the old one
#613 [14:01] <Majoroofmaster> you know what
#614 [14:02] <Majoroofmaster> the only reason i wont play the old one is because i cant change my skin
#615 [14:02] <Majoroofmaster> do you know how to change skins on the old one
#616 [14:02] <Regal> You used to change your skin on the website.
#617 [14:03] <Majoroofmaster> ok
#618 [14:03] <Regal> But that was back in like... I dunno 2015 maybe 2014
#619 [14:03] <Majoroofmaster> and it works on my other computer
#620 [14:03] <Majoroofmaster> its just this computer
#621 [14:04] * Dkfill [webchat@a85-138-78-203.cpe.netcabo.pt] has joined #minecrafthelp
#622 [14:04] <Majoroofmaster> hey
#623 [14:05] <Dkfill> Hello?
#624 [14:05] <Dkfill> I'm having trouble starting the game
#625 [14:05] <Regal> How goes it DKfill
#626 [14:06] <Regal> New launcher?
#627 [14:06] <Dkfill> yes
#628 [14:06] <Regal> A rough fix is to use the old launcher.
#629 [14:06] <Dkfill> I tried it but it doesn't work either
#630 [14:06] <Majoroofmaster> Dkfill hold on im trying something
#631 [14:06] <Majoroofmaster> do you have windows 10
#632 [14:06] <Dkfill> the game loads up normally but as soon as I click in the game it stops responding and crashes
#633 [14:06] <Regal> What error does it give you Dkfill?
#634 [14:06] <Dkfill> yes
#635 [14:07] <Majoroofmaster> ok
#636 [14:07] <Majoroofmaster> did you download minecraft or windows 10 minecraft
#637 [14:07] <Majoroofmaster> they're different
#638 [14:07] <Dkfill> I think it's the normal minecraft
#639 [14:07] <Majoroofmaster> https://account.mojang.com/me
#640 [14:08] <Majoroofmaster> there should be bold text that says
#641 [14:08] <Majoroofmaster> minecraft for windows 10
#642 [14:08] <Majoroofmaster> click claim your free copy
#643 [14:08] <Dkfill> is it different from the normal minecraft
#644 [14:09] <Majoroofmaster> did it work?
#645 [14:09] <Majoroofmaster> yes
#646 [14:09] <Majoroofmaster> the normal minecraft doesn't work on windows 10
#647 [14:09] <Regal> To clarify what Major is saying, the game itself plays the same and is the same game, the launcher has different coding to work with Windows 10
#648 [14:11] <Regal> Sorry I can't help more Major, I haven't run into the issue myself. Best of luck to you in getting it fixed. I've been sitting here for around 2 and a half hours though, so I'm just gonna email them and pray I guess.
#649 [14:11] <Majoroofmaster> im actaully downloadng windows 10 rn to see if it works
#650 [14:11] <Majoroofmaster> well best of luck to you have a great day!
#651 [14:11] <Regal> Likewise, cheers mate.
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#653 [14:11] <Majoroofmaster> did it work eh?
#654 [14:12] <Majoroofmaster> dkfill did it work mate?
#655 [14:12] <Dkfill> what are the differences between minecraft and minecraft for windows 10?
#656 [14:12] <Majoroofmaster> nothing
#657 [14:12] <Majoroofmaster> its just it has different coding
#658 [14:12] <Dkfill> like am I able to add texture packs, add optifine and those type of things?
#659 [14:12] <Majoroofmaster> yes
#660 [14:13] <Majoroofmaster> same exact thing
#661 [14:13] <Dkfill> oh ok
#662 [14:13] <Majoroofmaster> just different scripting because windows 10 has different programing in it ye?
#663 [14:13] <Dkfill> alright
#664 [14:14] <Dkfill> but just a few days ago it was working though
#665 [14:15] <Majoroofmaster> ah that i dont know just try it and it might fix it if not ill help you ok
#666 [14:15] <Majoroofmaster> same thing happened to me
#667 [14:15] <Majoroofmaster> i was playing it one day
#668 [14:15] <Majoroofmaster> and it broke the next
#669 [14:15] * chaotic [webchat@178.156.130.127] has joined #minecrafthelp
#670 [14:16] <Majoroofmaster> hello mate, you need help?
#671 [14:16] <chaotic> hey guys, I have trouble migrating my account
#672 [14:16] <Majoroofmaster> all the mods are offline
#673 [14:16] <chaotic> I cannot exactly remember the email or the name, any way to check what name I had on my MC acc
#674 [14:17] <chaotic> because then I could keep trying until I figure it out
#675 [14:17] <Majoroofmaster> ok well have you been to https://account.mojang.com/migrate
#676 [14:17] <chaotic> yes
#677 [14:17] <Majoroofmaster> do you remeber what email you used?
#678 [14:18] <chaotic> there's 2 or 3 potential ones
#679 [14:18] <Majoroofmaster> ok thats good
#680 [14:18] <Majoroofmaster> dont tell me them
#681 [14:18] <chaotic> but I tried all possible combinations and never received a mail
#682 [14:18] <Majoroofmaster> its against rules
#683 [14:18] <Majoroofmaster> ok
#684 [14:18] <chaotic> I'm not gonna tell login details ofc
#685 [14:18] <Majoroofmaster> go to all your emails
#686 [14:18] <chaotic> I'm pretty sure I did but I will retry
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#688 [14:20] <Majoroofmaster> look for a transaction id
#689 [14:20] <Majoroofmaster> you can search for mojang or minecraft
#690 [14:21] <Majoroofmaster> when you buy it, it sends you an email and it should have the transaction id in there
#691 [14:21] <chaotic> there might be a chance that mail was deleted, lemme see
#692 [14:23] <Majoroofmaster> ok i might have another way to do it
#693 [14:23] <chaotic> 2 out of 3 mails ended up with no results and I'm pretty sure the other one is not it
#694 [14:23] <chaotic> tell me
#695 [14:23] <Majoroofmaster> make a new mojang account
#696 [14:24] <Majoroofmaster> go to mojang.com
#697 [14:24] <Majoroofmaster> account in top right
#698 [14:24] <Majoroofmaster> click login
#699 [14:24] <Majoroofmaster> and make a new account
#700 [14:25] <Majoroofmaster> tell me when you finshed that
#701 [14:25] <chaotic> made an account, now lemme
#702 [14:26] <Majoroofmaster> ok now
#703 [14:26] <Majoroofmaster> go to\
#704 [14:26] <chaotic> wait
#705 [14:26] <Majoroofmaster> o hok
#706 [14:26] <chaotic> is there any difference if I log in on minecraft.net or mojang.com
#707 [14:27] <Majoroofmaster> yes go to mojang
#708 [14:27] <Majoroofmaster> ok so heres what you need to do
#709 [14:27] <chaotic> ok logged on there, asked because I mistyped something and didn't login fisrst try
#710 [14:27] <Majoroofmaster> go to https://account.mojang.com/migrate
#711 [14:27] <chaotic> alright so what do I need to do
#712 [14:28] <chaotic> and fill it out?
#713 [14:28] <Majoroofmaster> try the email you think you used to buy minecraft
#714 [14:28] <Majoroofmaster> put in your minecraft username
#715 [14:28] <Majoroofmaster> and put in paassword
#716 [14:29] <Majoroofmaster> then your new account you just made
#717 [14:29] <Majoroofmaster> the email you used for the new account you just made put it in the bottom two
#718 [14:29] <chaotic> hey is there any way to check what your username was, because there might be a chance it might show up if I do a username skin search on a skin website, but dunno if that works
#719 [14:30] <chaotic> I only need to import btw so no need for new acc details
#720 [14:30] <Majoroofmaster> yes look
#721 [14:30] <Majoroofmaster> when you put in your old stuff it transfers it to a new account so you can play it on mojang
#722 [14:31] <Majoroofmaster> wait
#723 [14:31] <Majoroofmaster> oh shoot
#724 [14:31] <chaotic> what
#725 [14:31] <Majoroofmaster> what did you need help with again
#726 [14:31] <Majoroofmaster> in the begginging
#727 [14:31] <chaotic> I'm not completly sure about the old acc details
#728 [14:31] <Majoroofmaster> begining*
#729 [14:31] <Majoroofmaster> oh my goodness
#730 [14:31] <Majoroofmaster> my bad mate
#731 [14:32] <Majoroofmaster> i was helping someone else and i was telling you what to do to help them not you
#732 [14:32] <chaotic> oh
#733 [14:32] <chaotic> no problem
#734 [14:32] <Majoroofmaster> you get it?
#735 [14:32] <chaotic> yeah
#736 [14:32] <Majoroofmaster> so you forgot your password or email
#737 [14:32] <Majoroofmaster> which one did you forget
#738 [14:32] <Majoroofmaster> or both?
#739 [14:33] <chaotic> I'm pretty sure I remember all the possible pass and email possibilities, it's just that I dunno which combination it was
#740 [14:33] <chaotic> so my best bet is to keep trying
#741 [14:33] <chaotic> unless there is another way
#742 [14:33] <Majoroofmaster> i would try that
#743 [14:33] <Majoroofmaster> and if you can't
#744 [14:34] <Majoroofmaster> go to https://account.mojang.com/password and type in your email and it will send it to your email
#745 [14:34] <chaotic> thanks
#746 [14:34] <Majoroofmaster> if you lost you password
#747 [14:34] <Majoroofmaster> my bad mate im sorry
#748 [14:34] <chaotic> it's fine
#749 [14:34] <chaotic> also I assume I need to put in the new email right
#750 [14:34] <chaotic> and not the old acc email
#751 [14:34] <Majoroofmaster> no no
#752 [14:35] <chaotic> oh the old acc email
#753 [14:35] <chaotic> ok
#754 [14:35] <Majoroofmaster> whatever email you bought minecraft with
#755 [14:35] <chaotic> oh
#756 [14:35] <chaotic> ok that seriously might help
#757 [14:35] * Midwestmaiden84 [webchat@216.26.99.23] has joined #minecrafthelp
#758 [14:35] <Majoroofmaster> put in the password at https://account.mojang.com/password and go to that email and it will let you reset your password
#759 [14:36] <Majoroofmaster> hello mate you need help with something
#760 [14:36] <chaotic> how long does it take for the pass reset thing to come
#761 [14:36] <Majoroofmaster> it should send right away
#762 [14:36] <Midwestmaiden84> I cant use my inventory
#763 [14:36] <Majoroofmaster> you can't use your inv?
#764 [14:37] <chaotic> hm it didn't send on one email so it might be on another one
#765 [14:37] <Majoroofmaster> you pressed e and it wont work
#766 [14:37] <Majoroofmaster> yes exaclty
#767 [14:37] <Majoroofmaster> yes chaotic
#768 [14:37] * Zslash123 [webchat@191.223.36.244] has joined #minecrafthelp
#769 [14:37] <Majoroofmaster> hello zslash123 what do you need
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#771 [14:37] <Midwestmaiden84> No whatever is in my bottom bar is onky thing i can use. Cant switch out any blocks. Also cant go to store and some other glitches in world like paintings gone missing
#772 [14:37] <chaotic> OMG it was on the newest one I always thought it was on one of the older ones
#773 [14:38] <Majoroofmaster> alright so midwestmaiden84
#774 [14:38] <Majoroofmaster> you know how to go to control panel
#775 [14:38] <tyteen4a03> ??> chaotic account/send-email
#776 [14:38] <Absol> chaotic: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#777 [14:38] <Midwestmaiden84> Im on mobile device
#778 [14:38] <Absol> chaotic: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#779 [14:38] <chaotic> it asks me to put in a pass to reset the pass 10/10
#780 [14:38] <chaotic> I need to put the mojang acc pass and not the old mc account pass right, because it doesn't make much sense otherwise
#781 [14:38] <Majoroofmaster> oh your on mobile
#782 [14:39] <chaotic> WAIT im dumb
#783 [14:39] <Majoroofmaster> i have no clue mate im not even a helper im just waiting for something i dont know how to fix mobile my bad mate
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#785 [14:39] <Midwestmaiden84> My daughters phone and bf and my other phone as well as amazon kindle wont work
#786 [14:40] <Majoroofmaster> hello testtttt how can i help
#787 [14:40] <Majoroofmaster> midwestmaiden84 i woudl google it
#788 [14:40] <Midwestmaiden84> Been trying to
#789 [14:40] <chaotic> huh so when I put in the new password for it to be reset it said I cannot use a pass I used before
#790 [14:40] <chaotic> so that means the only thing I'm getting wrong is the username
#791 [14:40] <Midwestmaiden84> I think its a bug in update
#792 [14:40] <tyteen4a03> ??> chaotic account/send-email
#793 [14:40] <Absol> chaotic: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#794 [14:40] <Absol> chaotic: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#795 [14:41] <Majoroofmaster> i would delete the game and reinstall it
#796 [14:41] <Majoroofmaster> see if that helps
#797 [14:41] <chaotic> too many failed attempts, oh no
#798 [14:41] <Midwestmaiden84> But its doing it on multiple different devices
#799 [14:41] <Midwestmaiden84> I dont want to lose my worlds
#800 [14:41] <Majoroofmaster> are they all the same brand like apple
#801 [14:42] <Majoroofmaster> oh you wont lose your worlds ]
#802 [14:42] <Midwestmaiden84> No im android they r iphone
#803 [14:42] <Majoroofmaster> so what you want is to delete the game off the device and reinstall
#804 [14:42] <Majoroofmaster> on apple you hold down on the app and press the X on it
#805 [14:42] <Majoroofmaster> and then go to the appstore and resintall
#806 [14:43] <Majoroofmaster> reinstall*
#807 [14:43] <Midwestmaiden84> I dobt think so. That will lose my worlds. Also of its happening on multiple devices then its not the device thats the probkem
#808 [14:44] <Midwestmaiden84> Its the update. It was fi ne last night wake up to new update now nothing works
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#810 [14:44] <Majoroofmaster> ok so i just googled it'
#811 [14:44] <Majoroofmaster> ok then
#812 [14:45] <Majoroofmaster> U didnt lose them. They are invisible. Go to options. Press the 3 icon on the left. You well see hide gui. Just disable it and your done.
#813 [14:45] <Majoroofmaster> ok
#814 [14:45] <Majoroofmaster> who is still here
#815 [14:45] <Majoroofmaster> chaotic are you still here
#816 [14:45] <chaotic> yes
#817 [14:45] <Majoroofmaster> ok did they help you
#818 [14:46] <chaotic> It told me I had too many tries and that I need to try again later
#819 [14:46] <Majoroofmaster> alright well good luck ill be back
#820 [14:46] <chaotic> if it told me I cannot use an old pass I assume it was the old acc pass
#821 [14:46] <Majoroofmaster> if you leave good luck im going to download windows 10
#822 [14:46] <chaotic> anyways you helped me alot
#823 [14:46] <chaotic> windows 10 is cool
#824 [14:46] <chaotic> I have it and it's pretty nice imo
#825 [14:47] <Majoroofmaster> yeah i know i dont have it and my game broke so im going to upgrade it and see if it works
#826 [14:47] <Majoroofmaster> its almost downloaded so if i leave just know ill be back alright?
#827 [14:48] <chaotic> It's late for me so I gtg, do you have discord
#828 [14:48] <Majoroofmaster> no mate but it was very nice meetin gyuo
#829 [14:48] <Majoroofmaster> meeting you
#830 [14:48] <chaotic> thanks, nice meeting you too
#831 [14:48] <Majoroofmaster> bye
#832 [14:49] <chaotic> is there any chance I might see you here again
#833 [14:49] <chaotic> just if this issue doesn't get solved
#834 [14:49] <Majoroofmaster> i might
#835 [14:49] <Majoroofmaster> ill get on tommorow same time
#836 [14:49] <Majoroofmaster> wait
#837 [14:49] <Majoroofmaster> i do have discord
#838 [14:50] <Majoroofmaster> whats your name?
#839 [14:50] <Majoroofmaster> chaotic what is your discord
#840 [14:51] <chaotic> wait
#841 [14:51] <Majoroofmaster> what is your discord
#842 [14:51] <chaotic> ChaotiC
#843 [14:51] <chaotic> #8940
#844 [14:51] <Majoroofmaster> thats all i need i dont get on that much?
#845 [14:51] <Majoroofmaster> i think i need the words too
#846 [14:51] <chaotic> you can just send a friend req
#847 [14:51] <Majoroofmaster> its words then that
#848 [14:51] <Majoroofmaster> i need the words
#849 [14:51] <chaotic> yes
#850 [14:52] <chaotic> that's the word
#851 [14:52] <chaotic> ChaotiC#8940
#852 [14:52] <Majoroofmaster> oh ok thanks
#853 [14:52] <Majoroofmaster> ill see you tommorow i guess?
#854 [14:52] <Majoroofmaster> goodnight haha
#855 [14:52] <chaotic> bye
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#860 [15:12] <rachel> hi
#861 [15:12] <rachel> ok
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#866 [15:52] <Blacksheep__> Hi, anyone else got a problem with downloading Af_za.lang ?
#867 [15:57] <mattym> Blacksheep__, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#868 [16:02] <Blacksheep__> I do not have bytefence installed
#869 [16:06] * GutoMiendes [webchat@ip-179.106.62-158-cable.terabyteinternet.com.br] has joined #minecrafthelp
#870 [16:07] <GutoMiendes> My error minecraft when downloading the version
#871 [16:08] <GutoMiendes> Waths this
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#877 [17:01] * Karma [webchat@c-68-44-44-186.hsd1.in.comcast.net] has joined #minecrafthelp
#878 [17:01] <Karma> My minecraft keeps on freezing then crashing
#879 [17:15] * ianc [webchat@c-73-254-189-66.hsd1.wa.comcast.net] has joined #minecrafthelp
#880 [17:16] <ianc> Im having trouble downloading the new content but the link only applies to windows
#881 [17:24] * FoxierFox [webchat@C-210-10-175-124.syd.connect.net.au] has joined #minecrafthelp
#882 [17:25] <FoxierFox> Hello?
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#887 [17:41] * ianc [webchat@c-73-254-189-66.hsd1.wa.comcast.net] has joined #minecrafthelp
#888 [17:43] <ianc> I am running Mac OS and the error I get is this
#889 [17:43] <ianc> Name: af_za.lang
#890 [17:43] <ianc> URL: http://resources.download.minecraft.net/9b/9bfd7f84af1b17f0285868ff5f8dac374639465
#891 [17:43] <ianc> Error details: HTTP 407: Proxy Authentication Required
#892 [17:44] <ianc> Filename on disk: 5d38-1c91-70ed-f5dc
#893 [17:44] <ianc> Path: /var/folders/jb/g6z77drs7nv7yvk_wnnj_k9m0000gn/T/5d38-1c91-70ed-f5dc
#894 [17:44] <ianc> Exists: file
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#896 [17:51] * Hallards [webchat@pool-100-1-195-198.nwrknj.fios.verizon.net] has joined #minecrafthelp
#897 [17:51] <Hallards> hello
#898 [17:52] * ana24k [webchat@169.39.40.189.isp.timbrasil.com.br] has joined #minecrafthelp
#899 [17:52] <Hallards> When I go to load minecraft it comes to screen saying that it can't save download
#900 [17:52] <ana24k> oi
#901 [17:52] <ana24k> oi
#902 [17:53] * ana24k [webchat@169.39.40.189.isp.timbrasil.com.br] has left #minecrafthelp
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#906 [17:55] * cufflink [webchat@95-44-40-60-dynamic.agg2.tlh.cld-dbn.eircom.net] has joined #minecrafthelp
#907 [17:56] <cufflink> my game crashed
#908 [17:56] * deathonator123 [webchat@99-172-118-119.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#909 [17:56] <cufflink> and i cant fix it
#910 [17:57] <ianc> I have an error with the download. It says "Failed to download file.af_za.lang" what do I do next? how do I get this file to download on MacOS
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#912 [17:57] * cufflink [webchat@95-44-40-60-dynamic.agg2.tlh.cld-dbn.eircom.net] has quit. (Client Quit)
#913 [17:58] <ianc> I have an error with the download. It says "Failed to download file.af_za.lang" what do I do next? how do I get this file to download on MacOS
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#915 [18:01] * Painify [webchat@cpe-104-174-235-106.socal.res.rr.com] has joined #minecrafthelp
#916 [18:02] <Painify> Does anyone know why i don't recieve password reset emails?
#917 [18:03] <mattym> ??> Painify account/send-email
#918 [18:03] <Absol> Painify: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#919 [18:03] <Absol> Painify: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#920 [18:04] <Painify> Absol i know the amazing mojang is helping me with an alternative way
#921 [18:04] <Painify> because i dont have my ID
#922 [18:04] <Painify> Its really complicated
#923 [18:04] <mattym> Painify, Thats your only option.
#924 [18:04] <Painify> No
#925 [18:05] * ianc [webchat@c-73-254-189-66.hsd1.wa.comcast.net] has joined #minecrafthelp
#926 [18:05] <ianc> I have an error with the download. It says "Failed to download file.af_za.lang" what do I do next? how do I get this file to download on MacOS
#927 [18:05] <Painify> They will ask you to answer questions about your account as an alternative way to regain account access.
#928 [18:06] <ianc> where
#929 [18:06] * tyteen4a03 [~tyteen4a0@2a03:b0c0:1:d0::61:b001] has joined #minecrafthelp
#930 [18:06] <Painify> This wonderful Mojang employee helped me through the process
#931 [18:06] <mattym> Painify, Then you need to follow through with the process.
#932 [18:06] <mattym> ianc, ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#933 [18:06] <Painify> I did
#934 [18:06] <Painify> They are looking into it, I've answered all of them
#935 [18:06] <Painify> He said try again because i made a mistake on an answer
#936 [18:07] <Painify> So im waiting XD
#937 [18:07] <ianc> ByteFence is for MacOs too?
#938 [18:07] <mattym> ianc, https://bugs.mojang.com/browse/MCL-6742
#939 [18:08] <Painify> mattym that is another way that mojang allows you to do without the ID, but the questions have to be answered specifically and correctly.
#940 [18:08] <mattym> Painify, All you can do is wait on their reply. Nothing else can be done about your issue.
#941 [18:09] * tyteen4a03 is now known as tyteen4a04
#942 [18:10] * tyteen4a04 is now known as tyteen4a03
#943 [18:10] * tyteen4a03 is now known as tyteen4a04
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#946 [18:11] <Painify> mattym yeah true
#947 [18:11] <Painify> thx bro
#948 [18:11] <Painify> thx bro
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#951 [18:12] * tyteen4a04 is now known as tyteen4a03
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#956 [18:19] <ollehsong> This game should not run on my laptop.
#957 [18:19] <ollehsong> The newbutton launcher was suspended from the download.
#958 [18:19] <ollehsong> The old version launcher is downloaded but can not be played.
#959 [18:19] <ollehsong> My laptop does not have a separate graphics card installed.
#960 [18:19] <ollehsong> I could not update the device on my graphics card.
#961 [18:19] <ollehsong> My laptop's OS is Windows 10 and I attached a separate picture.
#962 [18:20] <ollehsong> Tell me how to do it
#963 [18:20] <tyteen4a03> ollehsong: are you saying you can't download Minecraft from the launcher?
#964 [18:21] <ollehsong> yes
#965 [18:21] <tyteen4a03> ollehsong: do you get an error message?
#966 [18:21] <ollehsong> yes
#967 [18:22] <ollehsong> 28mb stop
#968 [18:22] <tyteen4a03> ollehsong: what is the message?
#969 [18:22] <tyteen4a03> ??> ollehsong launcher/log
#970 [18:22] <Absol> ollehsong: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#971 [18:25] <ollehsong> ok.. wait
#972 [18:28] * testt [webchat@102.216.112.87.dyn.plus.net] has joined #minecrafthelp
#973 [18:28] <tyteen4a03> testt: test
#974 [18:29] <tyteen4a03> test
#975 [18:29] * testt [webchat@102.216.112.87.dyn.plus.net] has quit. (Client Quit)
#976 [18:29] <ollehsong> Downloading
#977 [18:29] <ollehsong> You will have to wait a bit longer for the error message to appear.
#978 [18:30] * NickG365 [~NickG365@pipeline.starlabs.theflash.rocks] has quit. (Ping timeout: 190 seconds)
#979 [18:32] <ollehsong> https://paste.ubuntu.com/p/Pq73pywsrj/
#980 [18:32] <ollehsong> Please check.
#981 [18:33] <tyteen4a03> ??> win/av/detect
#982 [18:33] <tyteen4a03> ??> ollehsong win/av/detect
#983 [18:33] <Absol> ollehsong: Go to the Control Panel, Programs and Features, and tell us all entries that has the word "Antivirus", "Firewall", or "Security" in it.
#984 [18:33] <ollehsong> win
#985 [18:33] <ollehsong> 10
#986 [18:33] <ollehsong> chrome
#987 [18:34] <tyteen4a03> ollehsong: do you have any antiviruses installed?
#988 [18:34] <ollehsong> no
#989 [18:34] <ollehsong> all delete
#990 [18:34] <tyteen4a03> ??> ollehsong tools/hjt
#991 [18:34] <Absol> ollehsong: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#992 [18:34] <Absol> ollehsong: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#993 [18:37] <ollehsong> https://paste.ubuntu.com/p/RC6nfTKZYc/
#994 [18:38] <tyteen4a03> ollehsong: uninstall: Naver Toolbar, ALToolBar
#995 [18:38] <tyteen4a03> ollehsong: then:
#996 [18:39] <tyteen4a03> ??> ollehsong av/adwcleaner
#997 [18:39] <Absol> ollehsong: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#998 [18:39] <Absol> ollehsong: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#999 [18:42] * NickG365 [~NickG365@pipeline.starlabs.theflash.rocks] has joined #minecrafthelp
#1000 [18:51] * Seb [webchat@host-181-192-62-61.telered.com.ar] has joined #minecrafthelp
#1001 [18:51] <Seb> Hi
#1002 [18:52] * Seb [webchat@host-181-192-62-61.telered.com.ar] has quit. (Client Quit)
#1003 [18:53] * Seb [webchat@host-181-192-62-61.telered.com.ar] has joined #minecrafthelp
#1004 [18:54] * ollehsong [webchat@119.207.33.222] has joined #minecrafthelp
#1005 [18:54] <ollehsong> hey
#1006 [18:54] <ollehsong> Doing so will not load it down.
#1007 [18:55] <ollehsong> adwcleaner run
#1008 [18:56] <Seb> Hello, I have problems to run minecraft and connect to servers pls help
#1009 [18:56] <tyteen4a03> ollehsong: does ADWCleaner not want to run?
#1010 [18:56] <tyteen4a03> Seb: do you get an error message?
#1011 [18:57] <ollehsong> I deleted it, ran it after rebooting.
#1012 [18:58] <Seb> JUST HAVE JUST RUN ...
#1013 [18:58] <Seb> I'm sorry but I've been trying for about half an hour
#1014 [18:58] <ollehsong> I ADW run it, delete it after rebooting.
#1015 [18:59] * Seb [webchat@host-181-192-62-61.telered.com.ar] has quit. (Quit: webchat.esper.net)
#1016 [18:59] <ollehsong> error message yet
#1017 [18:59] <ollehsong> same
#1018 [19:00] <ollehsong> https://paste.ubuntu.com/p/h2ptSs6WRm/
#1019 [19:03] <ollehsong> http://bbom.org/tools/tmpend/0405090241465206.jpg
#1020 [19:03] <ollehsong> I'm Korean. my laptop is samsung
#1021 [19:03] <ollehsong> windows10
#1022 [19:03] <ollehsong> 64bit
#1023 [19:05] * timka3 [webchat@pool-71-127-46-52.washdc.fios.verizon.net] has joined #minecrafthelp
#1024 [19:05] <ollehsong> Are you in check?
#1025 [19:05] * timka3 [webchat@pool-71-127-46-52.washdc.fios.verizon.net] has quit. (Client Quit)
#1026 [19:07] <tyteen4a03> ollehsong: a second
#1027 [19:08] <ollehsong> yes plz
#1028 [19:08] <tyteen4a03> ??> ollehsong av/malwarebytes
#1029 [19:08] <Absol> ollehsong: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1030 [19:08] <Absol> ollehsong: Download it here: http://www.malwarebytes.org/
#1031 [19:08] <tyteen4a03> ollehsong: run a Threat Scan, Quarantine anything it finds, restart the computer and try again
#1032 [19:11] <ollehsong> ok
#1033 [19:23] * ollehsong [webchat@119.207.33.222] has joined #minecrafthelp
#1034 [19:25] <ollehsong> I run malware, quarantine and reboot, but still do not download Minecraft
#1035 [19:25] <ollehsong> tyteen4a03 why not..TT
#1036 [19:25] <tyteen4a03> ollehsong: can you try creating a Windows user with only English in the username, and try running MC from there
#1037 [19:26] * mj [webchat@c-73-232-65-10.hsd1.tx.comcast.net] has joined #minecrafthelp
#1038 [19:27] <mj> hi, im having trouble loggin in. i waited 1 hour and reset my password. it still wont let me in
#1039 [19:27] <tyteen4a03> ??> mj account/send-email
#1040 [19:27] <Absol> mj: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1041 [19:27] <Absol> mj: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#1042 [19:27] <ollehsong> I'll try.
#1043 [19:27] <mj> whats a transaction ID
#1044 [19:28] <tyteen4a03> mj: do you still have the email receipt when you purchased Minecraft?
#1045 [19:28] <mj> my brother got the account right when minecraft came out and we have no idea where the recept is
#1046 [19:28] <tyteen4a03> mj: when would that be?
#1047 [19:29] <mj> i have no idea maybe 6 years
#1048 [19:29] <tyteen4a03> ??> mj account/trans-id/dibs
#1049 [19:29] <mj> he is 21 now and bought it so long ago
#1050 [19:29] <Absol> mj: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#1051 [19:29] <Absol> mj: Contact Mojang directly stating that you paid via the DIBS system; they will provide further instructions.
#1052 [19:30] * ollehsong [webchat@119.207.33.222] has quit. (Quit: webchat.esper.net)
#1053 [19:30] <mj> how do i contact them directly
#1054 [19:30] <tyteen4a03> ??> mj account/send-email
#1055 [19:30] <Absol> mj: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1056 [19:30] <Absol> mj: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#1057 [19:31] <mj> thanks so much!
#1058 [19:37] <mj> do u hve any idea what could of happend
#1059 [19:39] <mj> Absol do u know what could of happend?
#1060 [19:39] * ollehsong [webchat@119.207.33.222] has joined #minecrafthelp
#1061 [19:40] <ollehsong> tyteen4a03 I can not download it anyway
#1062 [19:40] <ollehsong> TT
#1063 [19:40] <mj> anyone?
#1064 [19:40] <ollehsong> username ENG chang
#1065 [19:40] <ollehsong> I can not download it anyway
#1066 [19:40] <ollehsong> change
#1067 [19:41] <ollehsong> error. file not download. guava-21.0.jar
#1068 [19:41] <ollehsong> 28MB stop
#1069 [19:45] * meseeks [webchat@c-68-51-51-177.hsd1.in.comcast.net] has joined #minecrafthelp
#1070 [19:45] <meseeks> I had a minecraft account a couple years back. Ive tried to send the forgot password to all of the emails that Ive had and its not popping up in any of the inboxes.
#1071 [19:46] <meseeks> Is there any way to "forgot email"
#1072 [19:47] * NickG365 [~NickG365@pipeline.starlabs.theflash.rocks] has quit. (Quit: At least it didn't explode.)
#1073 [19:49] <ollehsong> Are you checking?
#1074 [19:54] <meseeks> I might have an older account that has a username instead
#1075 [19:54] * Enderskillz [webchat@pool-108-16-231-27.phlapa.fios.verizon.net] has joined #minecrafthelp
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#1078 [19:56] <Endsterskillz> I keep getting this message: The game crashed whilst initializing game
#1079 [19:56] <Endsterskillz> Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#1080 [19:57] <Endsterskillz> this is the dxdiag link: https://paste.ubuntu.com/p/T4pjr4d9dw/
#1081 [19:58] * NickG365 [~NickG365@pipeline.starlabs.theflash.rocks] has joined #minecrafthelp
#1082 [20:32] * MCCharity [webchat@24-231-229-77.dhcp.aldl.mi.charter.com] has joined #minecrafthelp
#1083 [20:32] <MCCharity> Hello. Does anyone here have experience selling custom maps? Commissions or pre-built?
#1084 [20:36] <GreyVulpine> https://account.mojang.com/documents/minecraft_eula
#1085 [20:40] <ollehsong> @tyteen4a03 hey~
#1086 [20:42] <MCCharity> EULA refers to nothing on map making besides Mojang having the write to post and adapt produced content. Mostly was asking if anyone had tips on selling.
#1087 [20:42] * Coatesy [webchat@azteca-comunicaciones.com] has joined #minecrafthelp
#1088 [20:43] <GreyVulpine> Nope.
#1089 [20:46] <Coatesy> Hello! My problem is that when I give it to play the minecraft launcher it gives me an error of Pixel Format Not Accelerated (https://paste.ubuntu.com/p/yGZXkmcNpF/)
#1090 [20:47] <GreyVulpine> Coatesy - Computer's video chipset doesn't meet minecraft's minimum requirements
#1091 [20:48] <Coatesy> But I've already played minecraft on this computer and all this happened when I restored my PC
#1092 [20:51] <Coatesy> Hello! My problem is that when I give it to the minecraft launcher it gives me an error of Pixel Format Not Accelerated (https://paste.ubuntu.com/p/yGZXkmcNpF/) But I have already played minecraft on this computer and everything This happened when I restored my PC
#1093 [20:51] <Coatesy> Hoola
#1094 [20:51] <GreyVulpine> There's nothing we can do about it. There are no windows 10 video drivers for that chipset
#1095 [20:52] <Coatesy> There's nothing we can do about it. There are no windows 10 video drivers for that chipset
#1096 [20:52] <Coatesy> I got to see YT
#1097 [20:55] * TonyOakFields [webchat@201.21.223.186] has joined #minecrafthelp
#1098 [20:58] <TonyOakFields> I can't load any world in MC Java 1.12.2, either an old one I had since 1.3.1 and worked fine in 1.12.1 nor newly created ones. The game launches but when I try to load any world it crashes!
#1099 [21:08] * thelounge55 [webchat@dynamic-ip-1868624247.cable.net.co] has joined #minecrafthelp
#1100 [21:08] <thelounge55> open minecraft
#1101 [21:12] * thelounge27 [webchat@dynamic-ip-1868624247.cable.net.co] has joined #minecrafthelp
#1102 [21:12] <thelounge27> help
#1103 [21:12] <thelounge27> help
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#1109 [22:41] * dave is now known as Guest37281
#1110 [22:43] <Guest37281> So I login every day into minecraft on mac and today it doesn't work, after searching I find the username is an old email I don't use, so the launcher didn't recognise my details and then I created a new account thinking I would be able to recover my copy of the game. basically I paid for it and didn't change my email, now I'm locked out. any ideas
#1111 [22:44] * LagClear [webchat@cpe-76-174-153-118.socal.res.rr.com] has joined #minecrafthelp
#1112 [22:45] <LagClear> can someone help me I have obs opened and it crashes my mc after 2 mins if running my start up log for mc https://pastebin.com/Uma1Bbdj
#1113 [22:46] <Guest37281> Minecraft should help more
#1114 [22:46] <LagClear> ?
#1115 [22:46] <Guest37281> no email support
#1116 [22:47] <LagClear> oh
#1117 [22:47] <Guest37281> no help here?
#1118 [22:48] * Guest37281 [webchat@203.111.93.100] has quit. (Quit: webchat.esper.net)
#1119 [22:50] <LagClear> Hello can someone help me
#1120 [22:53] * thelounge53 [webchat@200.24.153.46] has joined #minecrafthelp
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#1123 [23:51] * zitotaxi [webchat@pc-195-176-160-190.cm.vtr.net] has joined #minecrafthelp
#1124 [23:53] <zitotaxi> alguien habla espaΓ±ol tengo un problema con mi cuenta me dice que tengo que protegerla pero se me olvido la contraseΓ±a del correo que hago ayuda
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#MinecraftHelp > 2018-04-04
