#MinecraftHelp > 2018-04-09
#1 [00:17] * carmmom [webchat@S010694103e9019a4.vf.shawcable.net] has joined #minecrafthelp
#2 [00:21] <carmmom> why are the coins missing...we just spent $20 on them & they are all gone?? please help
#3 [00:21] <carmmom> (happened after the "update"...)
#4 [02:27] * DiamondHunter2K5 [webchat@117.241.142.39] has joined #minecrafthelp
#5 [02:28] <DiamondHunter2K5> My minecraft is not working
#6 [02:29] <DiamondHunter2K5> Its not allowing me to click anythig in my inventry
#7 [02:29] <DiamondHunter2K5> *inventory
#8 [04:04] * HELPMEPLEASE [webchat@107.static.118-96-161.astinet.telkom.net.id] has joined #minecrafthelp
#9 [04:04] <HELPMEPLEASE> Help me.
#10 [04:04] <HELPMEPLEASE> It can't download this thing called
#11 [04:05] <HELPMEPLEASE> fy_nl.lang
#12 [04:59] * naufalammar1120 [webchat@36.80.222.49] has joined #minecrafthelp
#13 [05:00] <naufalammar1120> kenapa saya tidak bisa mendownload minecraft
#14 [05:00] <naufalammar1120> why can not i download minecraft
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#16 [05:12] * justAmcPlayer [webchat@p5DE315FE.dip0.t-ipconnect.de] has joined #minecrafthelp
#17 [05:13] <justAmcPlayer> Can somebody tell me how i use commands like game mode in the new snapshots, if i try to /gamemode i get a unknown command error, what am i doing wrong :S
#18 [05:47] <justAmcPlayer> nvm im just a retard
#19 [05:49] * thelounge52 [webchat@36.79.131.40] has joined #minecrafthelp
#20 [05:49] <thelounge52> andhika
#21 [05:49] <thelounge52> fire hot
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#23 [05:58] * jimbobcress [webchat@95.145.8.134] has joined #minecrafthelp
#24 [05:58] <jimbobcress> hello i keep getting the error
#25 [05:58] <jimbobcress> Error: org.lwjgl.LWJGLException: Pixel format not accelerated https://paste.ubuntu.com/p/TPpvQRjWwF/
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#29 [06:27] * Raymont [webchat@cpe-172-249-251-40.socal.res.rr.com] has joined #minecrafthelp
#30 [06:28] <Raymont> hi i cant play minecraft cause it says minecraft is already running
#31 [06:29] <Raymont> hello
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#33 [06:39] * tranfi [webchat@202.38.183.178] has joined #minecrafthelp
#34 [06:40] <tranfi> My MC is reporting the wrong GPU while playing
#35 [06:41] <tranfi> Can I send screenshots here?
#36 [06:42] <GreyVulpine> Absolutely.
#37 [06:44] <tranfi> https://gyazo.com/7686451c4fd698b31997a06581d49271 This is the graphics card that I currently have
#38 [06:45] <GreyVulpine> You've got a laptop, minecraft's reporting your integrated video chipset instead of the dedicated radeon one.
#39 [06:45] <tranfi> https://gyazo.com/40a331087a32bb09b30a1f19631d28e8 However when I use MC this is the card it shows. It is giving me frame drops and making it hard to play
#40 [06:45] <tranfi> yes^
#41 [06:45] <tranfi> exactly that
#42 [06:45] <tranfi> wait no I dont have R5 M445
#43 [06:46] <GreyVulpine> Oh, it's the same thing, 440 series.
#44 [06:47] <tranfi> But my card is R7 M440 and the one its showing is R5 M445 series
#45 [06:47] <tranfi> I used to play at 70-80FPS + but now I can't even cross 45FPS
#46 [06:48] <GreyVulpine> Try downloading updated video drivers: https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#47 [06:49] <tranfi> I have updated
#48 [06:49] <tranfi> I even tried reinstalling MC
#49 [06:49] <GreyVulpine> That's just what minecraft's reporting what your system's telling it.
#50 [06:50] <GreyVulpine> There's nothing to really fix on minecraft's end.
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#53 [06:53] <tranfi> SOrry I had a powercut
#54 [06:56] <tranfi> Hello
#55 [06:56] <tranfi> My Minecraft is basically reporting a graphics card that I don't have
#56 [06:57] <GreyVulpine> That's your system telling minecraft what it has, there's nothing to fix on Minecraft's end.
#57 [06:57] <tranfi> But is there anything you can do to help me?
#58 [06:57] <tranfi> Would resetting my laptop help?
#59 [07:00] <GreyVulpine> Do a fresh reinstall of your video drivers
#60 [07:00] <tranfi> ive done that
#61 [07:00] <tranfi> Im just gonna try and reset my laptop
#62 [07:00] <tranfi> I'll come back here if it doesnt work thanks :D
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#64 [07:42] * laura [webchat@136.0.99.228] has joined #minecrafthelp
#65 [07:43] <laura> unable to log into minecraft on pc or mojang account but i can via android, have already changed password and still coming up with password/username error
#66 [07:46] <laura> #minecrafthelp unable to log into minecraft or mojang account via pc but can on my android phone have changed password and still getting same username\password error @absol @Andrio @GreyBot
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#70 [08:15] <Morphius> Curious as to how be able to alt-tab out of MC and still have the client running (right-click fishing for example) on a MacBook Pro. This works on Windows/Linux just fine, but stops the minute I alt-tab out of the client. I did F3-P to disable Pause on Lost Focus, but it still happens.
#71 [08:16] * super89 [webchat@dsl.49.145.124.158.pldt.net] has joined #minecrafthelp
#72 [08:16] <super89> Uhh, hi
#73 [08:16] <super89> I cant download minecraft
#74 [08:16] <super89> it says Unable to save download. sl_SI.lang
#75 [08:16] <super89> Can you guys help me?
#76 [08:17] <super89> Please?
#77 [08:17] <super89> Hi?
#78 [08:19] * super89 [webchat@dsl.49.145.124.158.pldt.net] has quit. (Client Quit)
#79 [08:20] * super89 [webchat@dsl.49.145.124.158.pldt.net] has joined #minecrafthelp
#80 [08:20] <super89> HII HELP ME PLS I CANT DOWNLOAD MINECRAFT IT SAYS Unable to save download. sl_SI.lang
#81 [08:22] <Morphius> Just curious, are you downloading MC Client or MC Server?
#82 [08:23] <super89> Mc client
#83 [08:24] <super89> It says Unable to save download. sl_SI.lang and i opened d8 in assets > objects > d8 and it says "The file or directory is corrupted and unreadable."
#84 [08:25] <Morphius> I would re-download the client. Maybe use a different browser and temp.disable virus protection if you have it running.
#85 [08:26] <Morphius> could also be your machine is hitting a bad-spot on the disk, but I don't think this is the case
#86 [08:26] <super89> But how to fix this
#87 [08:27] <Morphius> re-download the client
#88 [08:27] <Morphius> do you have a different browser you can try?
#89 [08:27] * jakobi04 [webchat@x1-6-6c-b0-ce-b3-5b-fe.cpe.webspeed.dk] has joined #minecrafthelp
#90 [08:28] <super89> I use google
#91 [08:29] <Morphius> ok, re-download the client and re-install the app. It sounds to me that you actually went through the installation ok, but looking into the files in the .jar is where you are getting into the problem, yes?
#92 [08:29] <jakobi04> Yesterday someone said to me as I had 2 accounts for one mail, I should migrate the other on, another mail. I have tried many times, but I don't understand where I should type the new mail. Should I type it on 'Details for your new Mojang account' or at Minecraft account credentials? Or what should I?
#93 [08:29] <super89> I re download the minecraft but it still says Unable to save download sl_SI.lang and
#94 [08:30] <Morphius> super89 That IS strange. Not sure what is happening here if it states that in the middle of downloading
#95 [08:31] <super89> Im stuck in "Minecraft launcher"
#96 [08:31] <Morphius> super89, can you try something else like Firefox to download the client?
#97 [08:31] <Morphius> Oh......
#98 [08:31] <super89> I really cant download
#99 [08:32] <super89> sl_SI.lang how to change that
#100 [08:32] <Morphius> wait - the launcher installed, but it is failing when you are launching Minecraft
#101 [08:32] <super89> ye
#102 [08:32] <Morphius> ah, ok - gotcha. What version are you trying to play? Latest?
#103 [08:32] <super89> 1.8.9
#104 [08:33] <Morphius> That might be the problem - not sure. Do a test - try to install a different version, say 1.12.2 (latest) and see if you still have the same issue
#105 [08:33] <Andrio> jakobi04, yes
#106 [08:33] <jakobi04> Okay I will try, thanks for responding.
#107 [08:33] <Andrio> jakobi04, under 'Details for your new Mojang account' enter the new email address
#108 [08:34] <jakobi04> Okay super! :)
#109 [08:34] <Morphius> Does anyone know if PauseOnLostFocus works on a Macbook pro?
#110 [08:34] <super89> Morphius its still says unable to save download, but its not sl_SI.lang its hr_hr.lang
#111 [08:35] <Morphius> super89, do you have an anti-virus product running on your machine?
#112 [08:36] <super89> I dunno how to check it?
#113 [08:36] <super89> maybe its a no
#114 [08:36] <Morphius> super89, Also, just for grins - I would uninstall the launcher, and re-install the launcher from a fresh download of the client from Minecraft.net. Then try it again - could be the launcher is the problem.
#115 [08:37] <super89> I'll try
#116 [08:39] <super89> NOP
#117 [08:39] <super89> Its still says
#118 [08:39] <super89> unable to save download
#119 [08:39] <super89> ;((((
#120 [08:41] <Morphius> That seemed pretty fast to uninstall the launcher and re-download and then re-install the launcher...
#121 [08:41] <super89> ..
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#123 [08:45] <jakobi04> Andrio When I do it, it says an occurred error happen.
#124 [08:45] * Bas [webchat@91-150-45-58.customer.karistelefon.fi] has joined #minecrafthelp
#125 [08:46] <Bas> hey! everytime I try to start minecraft it freezes on startup. I got a link to the logg
#126 [08:46] <Bas> https://paste.ubuntu.com/p/j2DQ7PsHrG/
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#128 [09:05] * Mr_Blackbear [webchat@97.pool85-59-130.dynamic.orange.es] has joined #minecrafthelp
#129 [09:07] <Mr_Blackbear> What can I do when my minecraft launcher says Unable to save download.ms_MY.lang
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#133 [09:35] <Kszy> can someone help me?
#134 [09:36] <Kszy> i have an error
#135 [09:36] <Kszy> Exit Code: code-1073740777
#136 [09:41] <Kszy> CAN SOMEONE HELP ME PLS?
#137 [10:04] <WhereIsMySpoon> ?mods
#138 [10:04] <WhereIsMySpoon> ?mod
#139 [10:04] <WhereIsMySpoon> Gah, is there a mod help channel?
#140 [10:05] <Lord_Ralex> Directly, no
#141 [10:05] <Lord_Ralex> But if it relates to FTB, #FTB
#142 [10:05] <Lord_Ralex> *maybe* can ask generic help with mods there too if it's a "how can i use X mod"
#143 [10:07] <WhereIsMySpoon> Cheers, and no its a question about an item in a mod :) i asked in ftb
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#149 [12:05] * Cloud [webchat@c-68-44-132-163.hsd1.in.comcast.net] has joined #minecrafthelp
#150 [12:08] <Cloud> Hello. I am having issues with getting minecraft to download correctly and launch the launcher. I've removed the incompatible programs and i have java version 8 update 161. Running on Windows 10.
#151 [12:19] * masterspike52 [webchat@162-199-159-101.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#152 [12:58] <lol768> What sort of issues, Cloud?
#153 [13:24] * Gorex_ [webchat@109.128.118.179] has joined #minecrafthelp
#154 [13:24] <Gorex_> can i get some help
#155 [13:24] <Gorex_> evrytime i start the game it stops working after 2 seconds
#156 [13:25] <Gorex_> it freezes and doesn't respond to anything
#157 [13:27] <Gorex_> Evrytime I start the game it stops working in 2 seconds. it freezes and doesn't respond anymore can you pleas help me?
#158 [13:32] * Gauthier [webchat@96-127-229-212.qc.cable.ebox.net] has joined #minecrafthelp
#159 [13:33] <Gauthier> hi, i had my account back in 2010 now i need the username and the email, i have the email but not the user name, i tried looking for old mojang email but there arent here anymore
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#164 [13:47] <masterspike52> hello?
#165 [13:56] * abixgael [webchat@159.203.56.33] has joined #minecrafthelp
#166 [13:56] <abixgael> hello
#167 [13:56] <abixgael> i need help
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#170 [14:24] <Cloud> Sorry been afk. @lol768 The issue is that it won't launch the minecraft launcher. I have re-downloaded repaired, removed, checked my java version and updated it to 8 update 164 or newest java 8. The only thing it does is show a window but it doesn't have it show anything other than its there.
#171 [14:24] <lol768> you able to launch it from command prompt?
#172 [14:25] * Cloud [webchat@c-68-44-132-163.hsd1.in.comcast.net] has quit. (Quit: webchat.esper.net)
#173 [14:25] <lol768> http://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar then "java -jar Minecraft.jar"
#174 [14:28] * ghwman [webchat@50-82-164-49.client.mchsi.com] has joined #minecrafthelp
#175 [14:28] <ghwman> hello i need some help if anyone is willing?
#176 [14:38] * TheWinchesters67 [webchat@c-73-211-84-3.hsd1.il.comcast.net] has joined #minecrafthelp
#177 [14:40] <TheWinchesters67> I come up with this box that says the game directory is invalid or inaccessible
#178 [14:40] <TheWinchesters67> what do I do
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#184 [14:56] <WarriorNefth> For Some Reason When I start Up the Latest Release or the snapshots And Try To Download It Just Says Unable To Save Download File.Whatever But One Good Thing Is I Can Still Play On my 1.12 Optfine version But I Cant Go On any other Versions
#185 [14:57] <WarriorNefth> well any new versions
#186 [15:02] <Webchat_85050> #minecrafthelp
#187 [15:07] <Webchat_85050> hello my minecraft java edition is not working it gives a non-accelerated pixel format error
#188 [15:07] <thgilfodrol> ??> lucas win/dxdiag
#189 [15:07] <Absol> lucas: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#190 [15:08] <thgilfodrol> ??> WarriorNefth av/bytefence
#191 [15:08] <Absol> WarriorNefth: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#192 [15:09] <lucas> unfortunately I've tried bad was not
#193 [15:10] <thgilfodrol> lucas: please link the paste here- it is not meant as a solution, but as a diagnostic
#194 [15:11] <lucas> https://paste.ubuntu.com/p/HHnJ7GGJpP/
#195 [15:11] <lucas> I'am from to Brazil.
#196 [15:11] <thgilfodrol> lucas: unfortunately, your graphics card is no longer supported on Windows 10
#197 [15:13] <thgilfodrol> lucas: since the gpu no longer meets the requirements, you'll need to play on a PC that meets the requirements; e.g. upgrading the graphics card or the entire computer
#198 [15:15] * BOWCRISTIANO [webchat@186.221.67.114] has joined #minecrafthelp
#199 [15:15] <BOWCRISTIANO> ola
#200 [15:15] <BOWCRISTIANO> alguem w
#201 [15:15] <BOWCRISTIANO> ?]
#202 [15:15] <thgilfodrol> ??> BOWCRISTIANO lang/pt
#203 [15:15] <Absol> BOWCRISTIANO: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#204 [15:16] <lucas> So for my minecraft to work not Windows 10 I'm going to need to buy a new graphics card that has compatibility with windowns 10?
#205 [15:16] <BOWCRISTIANO> hello I need help because my minecraft is not opening so it gets error
#206 [15:16] <thgilfodrol> BOWCRISTIANO: what's the error that comes up when you try?
#207 [15:16] <thgilfodrol> lucas: yes, that meets the minimum requirements for the game
#208 [15:17] <thgilfodrol> lucas: if you're not familiar with computer hardware, I recommend going to a computer service store and asking about it
#209 [15:17] <thgilfodrol> ??> lucas requirements
#210 [15:17] <Absol> lucas: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#211 [15:18] <thgilfodrol> ??> BOWCRISTIANO scold/pm
#212 [15:18] <Absol> BOWCRISTIANO: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#213 [15:18] <lucas> would you have an idea of ​​some graphics card that has compatibility with windows 10?
#214 [15:18] <thgilfodrol> BOWCRISTIANO: does it display the full error?
#215 [15:19] <thgilfodrol> lucas: it would depend on the prices in your area, as well as if your computer has the required slots and power for it
#216 [15:19] <BOWCRISTIANO> I'll tell you what to do better
#217 [15:21] <BOWCRISTIANO> Error details: The system can not find the path specified
#218 [15:21] <BOWCRISTIANO> Name of the file to disk: javaw.exe
#219 [15:21] <thgilfodrol> ??> BOWCRISTIANO launcher/win/reinst
#220 [15:21] <Absol> BOWCRISTIANO: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#221 [15:21] <Absol> BOWCRISTIANO: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download/ .
#222 [15:21] <lucas> thanks you for your help! I'm going to find a technician to help me.
#223 [15:22] <thgilfodrol> lucas: no problem, good luck!
#224 [15:23] <lucas> I'll really need some luck here in Brazil the graphics cards are very expensive.
#225 [15:23] <BOWCRISTIANO> I'll try to do this, I'll come back here, thank you very much
#226 [15:23] <thgilfodrol> lucas: yeah, that's true
#227 [15:24] <lucas> bye
#228 [15:24] <thgilfodrol> lucas: you might be able to get a budget card to work; just make sure it meets the requirements linked above
#229 [15:24] <thgilfodrol> BOWCRISTIANO: no problem, good luck
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#233 [15:40] <Webchat_95330> mikecrack
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#237 [15:44] <zFulminius> i have a problem with my launcher. when i try to log in there is this error "Sorry, but we couldn't connect to our servers... No subject alternative DNS name matching authserver... found"
#238 [15:44] <zFulminius> How can i fix it?
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#240 [15:46] <BOWCRISTIANO> oi
#241 [15:46] <BOWCRISTIANO> alguem
#242 [15:46] <BOWCRISTIANO> ?
#243 [15:47] <BOWCRISTIANO> hello
#244 [15:48] <BOWCRISTIANO> helloooo
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#246 [15:48] <BOWCRISTIANO> I'm having a problem because every time I open my mine to play it appears it could not find the Java runtime.
#247 [15:50] <BOWCRISTIANO> hello
#248 [15:54] * masterspike52 [webchat@162-199-159-101.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#249 [15:55] <masterspike52> hello?
#250 [15:55] * BOWCRISTIANO [webchat@186.221.67.114] has joined #minecrafthelp
#251 [15:55] <BOWCRISTIANO> hello
#252 [15:55] <BOWCRISTIANO> ??
#253 [15:56] <BOWCRISTIANO> hello
#254 [15:56] <BOWCRISTIANO> helpp
#255 [15:57] <BOWCRISTIANO> helppp
#256 [15:58] <BOWCRISTIANO> I'm having a problem because every time I open my mine to play it appears it could not find the Java runtime.
#257 [16:03] <BOWCRISTIANO> help
#258 [16:06] * masterspike52 [webchat@162-199-159-101.lightspeed.okcbok.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#259 [16:11] * unforgettably [webchat@d108-181-226-18.abhsia.telus.net] has joined #minecrafthelp
#260 [16:11] <BOWCRISTIANO> help
#261 [16:12] * Webchat_73751 [webchat@h186.102.155.207.dynamic.ip.windstream.net] has joined #minecrafthelp
#262 [16:12] * Webchat_73751 [webchat@h186.102.155.207.dynamic.ip.windstream.net] has quit. (Client Quit)
#263 [16:12] <unforgettably> Hello, my game wont let me login even though i'm sure its the correct email and password, i can login on other computers but not my own.
#264 [16:19] * Onion7 [webchat@c-73-211-51-30.hsd1.il.comcast.net] has joined #minecrafthelp
#265 [16:19] <Onion7> Hi
#266 [16:20] <Onion7> So everytime i try to play minecraft it says not responding
#267 [16:20] <Onion7> what should i do?
#268 [16:41] * _ILoveAnimals_ [webchat@cpe-58-166-89-207.bpbn-r-035.cht.nsw.bigpond.net.au] has joined #minecrafthelp
#269 [16:42] <_ILoveAnimals_> minecraft launcher says failed to download file hal1.ogg
#270 [16:42] * _ILoveAnimals_ [webchat@cpe-58-166-89-207.bpbn-r-035.cht.nsw.bigpond.net.au] has quit. (Client Quit)
#271 [16:50] * murley30 [webchat@CPE00fc8d4ad993-CM00fc8d4ad990.cpe.net.cable.rogers.com] has joined #minecrafthelp
#272 [16:53] <murley30> hi my game was running perfectly until i switched from the latest version to 1.8.9 and then back to the latest and now my game crashes. {this happen to me before but it fixed its self and is now happening again}
#273 [17:03] <murley30> can anyone help?
#274 [17:17] * mib_6ofaze [Mibbit@i577BC5B0.versanet.de] has joined #minecrafthelp
#275 [17:17] * Absol kicked mib_6ofaze from #minecrafthelp (Reason: ib_6ofaze :Please use our official client: http://minecraftirc.net/minecrafthelp/landing/ (#1000))
#276 [17:19] <murley30> hi
#277 [17:19] <murley30> hi my game was running perfectly until i switched from the latest version to 1.8.9 and then back to the latest and now my game crashes. {this happen to me before but it fixed its self and is now happening again}
#278 [17:23] * helpmepls [webchat@c-73-9-172-241.hsd1.il.comcast.net] has joined #minecrafthelp
#279 [17:23] <helpmepls> Anyone able to help with something?
#280 [17:24] <murley30> same!
#281 [17:24] <helpmepls> .-.
#282 [17:26] <helpmepls> Take that as a no.
#283 [17:27] * helpmepls [webchat@c-73-9-172-241.hsd1.il.comcast.net] has quit. (Client Quit)
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#285 [17:31] * helpmepls [webchat@c-73-9-172-241.hsd1.il.comcast.net] has joined #minecrafthelp
#286 [17:31] <b0bbytables> I'm having trouble creating new level 4 maps for new regions - they always seem to center on me, rather than on the top right of the region. As such I can't stitch them together with item frames. Any ideas?
#287 [17:31] <b0bbytables> I'm using Bedrock minecraft 1.2.13.
#288 [17:32] <helpmepls> I'm having trouble getting into minecraft. When i launch it it does its thing and lada da and never opens for days, upon days. So i open it again and it saus its already open. Yet when i go to task manager its not there.
#289 [17:33] <helpmepls> Any Ideas?
#290 [17:33] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Remote host closed the connection)
#291 [17:34] <murley30> hi my game was running perfectly until i switched from the latest version to 1.8.9 and then back to the latest and now my game crashes. {this happen to me before but it fixed its self and is now happening again}
#292 [17:34] <helpmepls> Seems they dont help..
#293 [17:37] * britaliope [~bmateu-qu@163.172.47.190] has quit. (Remote host closed the connection)
#294 [17:38] <murley30> hi my game was running perfectly until i switched from the latest version to 1.8.9 and then back to the latest and now my game crashes. {this happen to me before but it fixed its self and is now happening again}
#295 [17:46] * b0bbytables [~benhelps@101.191.119.145] has quit. (Remote host closed the connection)
#296 [17:47] * Ronnie [webchat@157.89.85.115] has joined #minecrafthelp
#297 [17:48] <Ronnie> Mojang logic - In order to change email because you lost access to original email: please log into that email and confirm that you would like to change to a new email..
#298 [17:48] <Ronnie> legendary company.
#299 [17:50] * Razorish [webchat@pool-100-14-255-126.phlapa.fios.verizon.net] has joined #minecrafthelp
#300 [17:50] <Razorish> Hello?
#301 [17:51] <Razorish> Anybody?
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#303 [18:02] * e_l1997 [~quassel@2.64.164.80.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#304 [18:02] * Neptunoo [webchat@bl20-29-121.dsl.telepac.pt] has joined #minecrafthelp
#305 [18:02] <Neptunoo> Hi
#306 [18:04] <Neptunoo> I did forget one of my security questions and i can´t change skin now
#307 [18:08] <Neptunoo> Can someone help me? i did forgot one of my security questions, so now i can´t change skins and the main problem is that when i did buy the minecraft i did create a email for it but now i cant remember the password that i did put.
#308 [18:09] <Razorish> Hello casn someone help m,e
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#316 [18:33] * Webchat_60048 [webchat@cpe-74-133-49-203.kya.res.rr.com] has joined #minecrafthelp
#317 [18:33] <Webchat_60048> I can login to Mojang website but not the minecraft game
#318 [18:33] <Webchat_60048> using changed PW I get "Unable to connect to server"
#319 [18:34] <Webchat_60048> Any idea why?
#320 [18:36] <murley30> hi my game was running perfectly until i switched from the latest version to 1.8.9 and then back to the latest and now my game crashes. {this happen to me before but it fixed its self and is now happening again}
#321 [18:57] * max9 [webchat@ip-12-39-52-196.chicago.us.northamericancoax.com] has joined #minecrafthelp
#322 [18:58] <max9> i cannot log in when i enter my password it docent say password invalid and does nothing but delete the inputed password
#323 [19:03] * max9 [webchat@ip-12-39-52-196.chicago.us.northamericancoax.com] has quit. (Quit: webchat.esper.net)
#324 [19:05] <murley30> hi my game was running perfectly until i switched from the latest version to 1.8.9 and then back to the latest and now my game crashes. {this happen to me before but it fixed its self and is now happening again}
#325 [19:06] <unforgettably> Hello, my game wont let me login even though i'm sure its the correct email and password, i can login on other computers but not my own.
#326 [19:10] * murley30 [webchat@CPE00fc8d4ad993-CM00fc8d4ad990.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#327 [19:10] * Mercury [webchat@modemcable105.64-131-66.mc.videotron.ca] has joined #minecrafthelp
#328 [19:11] <Mercury> Hey, I try to connect to my account but it says "An error prevented your request from being processed. Please try again.". I created another account and it said the same thing. Both the accounts are verified
#329 [19:17] <Mercury> What can I do ?
#330 [19:18] * haunt2 [webchat@99-119-9-222.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#331 [19:19] * haunt2 [webchat@99-119-9-222.lightspeed.sntcca.sbcglobal.net] has quit. (Client Quit)
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#333 [19:36] * parth [webchat@cpe-68-203-132-39.tx.res.rr.com] has joined #minecrafthelp
#334 [19:37] <parth> hi. I am getting some EXCEPTION_ACCESS_VIOLATION issues. can someone please help?
#335 [19:38] <unforgettably> i could try, whats the ocasion?
#336 [19:38] <parth> for some reason i get a problematic frame error
#337 [19:38] <parth> Problematic frame:
#338 [19:38] <parth> # C [nvoglv64.dll+0xbf2e2f]
#339 [19:39] <parth> I have tried: updating nvidia drivers ( clean uninstall and reinstall), updating java, disabling fboEnable in options.txt
#340 [19:39] <unforgettably> when you do what?
#341 [19:39] <parth> Just when I launch the game
#342 [19:40] <unforgettably> have you tried alternative luanchers?
#343 [19:40] * e_l1997 [~quassel@2.64.164.80.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#344 [19:40] <parth> yeah. I tried multimc, twitch, the older jar launcher
#345 [19:42] <parth> I'm fairly certain it's not my graphics drivers because I have the same issue on my laptop with it saying ig9ic64.dll+0x55f289 after the C
#346 [19:43] <parth> ive done similar fixes of updating drivers, updating java, i have also tried setting javaw to force the nvidia gpu.
#347 [19:44] <parth> I tried looking online for other fixes. Most sites say to update java or graphics drivers.
#348 [19:45] <parth> sorry to unload so much info. been trying to fix this for a few hours now
#349 [19:45] <unforgettably> is it the acc or the device?
#350 [19:45] <unforgettably> have u tried diff accs?
#351 [19:46] <parth> no i havent. lemme try that
#352 [19:46] <unforgettably> ok
#353 [19:46] * masterspike52 [webchat@162-199-159-101.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#354 [19:46] <unforgettably> i have a banned alt you can try
#355 [19:46] <unforgettably> banned from like evry server
#356 [19:46] <masterspike52> hello
#357 [19:46] <unforgettably> hi
#358 [19:46] <unforgettably> do you need any help?
#359 [19:46] <parth> yes
#360 [19:46] <parth> I have a second one
#361 [19:46] <parth> that im trying
#362 [19:46] <unforgettably> ok
#363 [19:47] <unforgettably> so its the device?
#364 [19:47] <masterspike52> i need help with my server, for some reason it only allows 2 sometimes 3 people to join it even knowing the max is 20 and the ports are forwarded
#365 [19:47] <parth> its 2 devices
#366 [19:47] <parth> same issue
#367 [19:47] <unforgettably> ok
#368 [19:47] <unforgettably> masterspike
#369 [19:47] <unforgettably> send me the version and ip
#370 [19:47] <unforgettably> and the plugins/mods
#371 [19:48] <masterspike52> lemme set it back up
#372 [19:48] <unforgettably> parth u there?
#373 [19:48] <unforgettably> ok
#374 [19:48] <masterspike52> there are no plugins or mods
#375 [19:48] <unforgettably> ok
#376 [19:48] <masterspike52> its version 1.12.2
#377 [19:48] <parth> yea
#378 [19:48] <unforgettably> what program are you useing to run your server
#379 [19:48] <parth> its not a server
#380 [19:49] <unforgettably> for master
#381 [19:49] <unforgettably> parth
#382 [19:49] <unforgettably> try..
#383 [19:49] <unforgettably> umm..
#384 [19:49] <masterspike52> im using the server.exe provided by mojang
#385 [19:49] <unforgettably> lemme think,
#386 [19:49] <unforgettably> master spike check the ram
#387 [19:49] <unforgettably> i could be limiting it
#388 [19:49] <unforgettably> im not sure parth
#389 [19:50] <parth> alright
#390 [19:50] <unforgettably> masterspike52 how much dedicated ram do you have
#391 [19:50] <unforgettably> brb
#392 [19:51] <masterspike52> unforgettably should be using exactly 1 gigabyte
#393 [19:51] <masterspike52> which is default
#394 [19:51] <masterspike52> i can make it do a max of 20 at least
#395 [19:51] <masterspike52> (i have 27)
#396 [19:54] <parth> masterspike52 what's the server log look like when a new person tries to join
#397 [19:54] <masterspike52> the usual, it says they joined
#398 [19:55] <masterspike52> if 2 people are there it says they joined then after a couple seconds itll say they timed out
#399 [19:55] <masterspike52> parth
#400 [19:55] <parth> does it say server cant keep up?
#401 [19:55] <masterspike52> nope
#402 [19:56] <masterspike52> ex: [13:44:38] [Server thread/INFO]: NyxTheShield joined the game
#403 [19:56] <masterspike52> [13:45:01] [Server thread/INFO]: NyxTheShield lost connection: Timed out
#404 [19:56] <masterspike52> [13:45:01] [Server thread/INFO]: NyxTheShield left the game
#405 [19:57] <masterspike52> but it only happens if theres two people in there
#406 [19:57] <parth> hmm okay. do you have bukkit or spigot plugins?
#407 [19:57] <masterspike52> nope
#408 [19:57] <masterspike52> just straight vanilla
#409 [19:57] <parth> k
#410 [19:57] <parth> lemme look around 1 sec
#411 [20:00] <parth> do you happen to have a resource pack link in your server properties?
#412 [20:02] <parth> masterspike52 you there?
#413 [20:02] * johanarryave [webchat@hfc-181-138-43-249.une.net.co] has joined #minecrafthelp
#414 [20:02] <johanarryave> Buenos Dias
#415 [20:02] <masterspike52> im here
#416 [20:02] * DefectJordanz [webchat@71-10-243-35.dhcp.oxfr.ma.charter.com] has joined #minecrafthelp
#417 [20:02] <masterspike52> a resource pack link? parth
#418 [20:03] <parth> try deleting your server properties file and restarting the server
#419 [20:04] <parth> johanarryave hey do you happen to know how to fix EXCEPTION_ACCESS_VIOLATION error would you?
#420 [20:04] <parth> My client on my tower and laptop both have the issue
#421 [20:05] <johanarryave> is that I have hacked my minecraft account
#422 [20:05] <DefectJordanz> Sorry to interrupt but..does anyone know how to help me with something real quick...?
#423 [20:06] <parth> No I have two legit accounts
#424 [20:06] <johanarryave> I'VE BEEN CLEARED IN MOJANG
#425 [20:06] <parth> DefectJordanz what's up
#426 [20:07] <DefectJordanz> So idk if its just my account or its mojang screwing up but...Im trying to rename my profile on mojang and It loads forever, literally hours. So I tried using a different name but the wrong password and it does the same thing. Its not my wifi...Idk if its mojang being slow or its my account
#427 [20:08] * masterspike52 [webchat@162-199-159-101.lightspeed.okcbok.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#428 [20:08] <parth> are you using the minecraft client from minecraft.net?
#429 [20:09] <DefectJordanz> I think so. All I did was open a tab to mojang and it happened. I closed my mc before I did it
#430 [20:10] <parth> try using https://multimc.org/
#431 [20:10] <DefectJordanz> alright
#432 [20:10] * johanarryave [webchat@hfc-181-138-43-249.une.net.co] has quit. (Quit: webchat.esper.net)
#433 [20:12] <DefectJordanz> idk tho, I dont think its my Mc launcher, thing (idrk about most of this tbh) I just think its my account
#434 [20:12] <parth> worth a try
#435 [20:12] <parth> this way its easier to narrow down whats causing it
#436 [20:13] <DefectJordanz> thx so much ;D
#437 [20:13] <parth> did it work?
#438 [20:15] * masterspike52 [webchat@162-199-159-101.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#439 [20:17] <parth> masterspike52 any luck?
#440 [20:17] <masterspike52> well
#441 [20:17] <masterspike52> idk
#442 [20:17] <masterspike52> i dont have people to just join
#443 [20:17] <masterspike52> thats the issue
#444 [20:18] <parth> gotcha
#445 [20:18] <masterspike52> so if i can get
#446 [20:18] <masterspike52> 3 people
#447 [20:18] <masterspike52> excluding me
#448 [20:19] <masterspike52> i can figure out if restarting it and changing how much ram i have allocated worked
#449 [20:20] <parth> yeah
#450 [20:20] <masterspike52> you wanna?
#451 [20:20] * parthos [webchat@cpe-68-203-132-39.tx.res.rr.com] has joined #minecrafthelp
#452 [20:20] <parthos> sure
#453 [20:20] <parthos> had to switch laptops
#454 [20:20] <parthos> well actually i remembered I cant
#455 [20:21] <parthos> my minecraft is broken too haha
#456 [20:21] <masterspike52> rip
#457 [20:21] * parth [webchat@cpe-68-203-132-39.tx.res.rr.com] has quit. (Quit: webchat.esper.net)
#458 [20:21] <parthos> yea
#459 [20:24] * masterspike52 [webchat@162-199-159-101.lightspeed.okcbok.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#460 [20:27] * parthos4 [webchat@cpe-68-203-132-39.tx.res.rr.com] has joined #minecrafthelp
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#465 [20:29] * parthos [webchat@cpe-68-203-132-39.tx.res.rr.com] has joined #minecrafthelp
#466 [20:30] <parthos> I’m still stuck with my issue is anyone is available
#467 [20:31] * parthos [webchat@cpe-68-203-132-39.tx.res.rr.com] has quit. (Client Quit)
#468 [20:34] * parthos [webchat@cpe-68-203-132-39.tx.res.rr.com] has joined #minecrafthelp
#469 [20:35] <parthos> does anyone know how to fix EXCEPTION_ACCESS_VIOLATION?
#470 [21:10] * bildramer [~bildramer@p200300ED83CE1400AC9BCCA14258DFA9.dip0.t-ipconnect.de] has quit. (Read error: Connection reset by peer)
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#472 [21:43] * Val [webchat@ool-18bec35d.dyn.optonline.net] has joined #minecrafthelp
#473 [21:43] * spiritfox [webchat@ip70-179-50-216.sd.sd.cox.net] has joined #minecrafthelp
#474 [21:43] * Val is now known as Guest35727
#475 [21:43] <Guest35727> Hi. I've downloaded a mod from twitch but when i try to install it it says that it is unable to save the download
#476 [21:44] <spiritfox> hello
#477 [21:44] <spiritfox> i need help
#478 [21:45] <Guest35727> it's not even letting me download the latest release
#479 [21:45] <spiritfox> when ever i go on a server or world from 1.7 to 1.12 it loads a couple chunks the crashes
#480 [21:50] * Guest35727 [webchat@ool-18bec35d.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
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#483 [22:38] * Ryan6 [webchat@47.136.230.170] has joined #minecrafthelp
#484 [22:39] <Ryan6> when i go to minecraft.net it won't let me log on i even change my passoword couple of times and waited a couple of days still can't log on
#485 [22:40] <mattym> Ryan6, Are you using any type of VPN or Proxy software?
#486 [22:40] <Ryan6> no
#487 [22:42] <mattym> ??> Ryan6 tools/hjt
#488 [22:42] <Absol> Ryan6: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#489 [22:43] <Absol> Ryan6: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#490 [22:45] * Ryan6 [webchat@47.136.230.170] has quit. (Quit: webchat.esper.net)
#491 [22:46] * Webchat_75114 [webchat@c-73-106-138-220.hsd1.ga.comcast.net] has joined #minecrafthelp
#492 [22:48] <Webchat_75114> Running an unmodded 1.12.2 server. Tonight started getting "failed to connect to the server. Authentication servers are down please try again later, sorry!" message
#493 [22:48] <Webchat_75114> I can log into someone elses server, just not moine
#494 [22:48] <Webchat_75114> mine
#495 [22:49] <mattym> Webchat_75114, Are you playing on the same machine as hosting the server?
#496 [22:49] <Webchat_75114> No.
#497 [22:49] <Webchat_75114> Server is in my basement. I'm on a windows desktop
#498 [22:50] <mattym> Webchat_75114, Are you using your external IP or the machines internal/local IP
#499 [22:50] <Webchat_75114> External. Let me try the internal address
#500 [22:51] <Webchat_75114> Nope. same error internal or external
#501 [22:51] <mattym> Webchat_75114, Are you able to connect to this test server: mctest.ae97.net
#502 [22:52] <Webchat_75114> yes. I can log into that one
#503 [22:53] <mattym> Webchat_75114, Did you make any changes to your servers properties file?
#504 [22:53] <Webchat_75114> let me check
#505 [22:54] <Webchat_75114> enable-command-block=true
#506 [22:54] <Webchat_75114> but I've played sucessfully since I made that change
#507 [22:54] <mattym> Webchat_75114, And thats the only change?
#508 [22:54] <Webchat_75114> Only one I can see
#509 [22:55] <mattym> Webchat_75114, Try the following instructions from Absol
#510 [22:55] <mattym> ??> Webchat_75114 launcher/relog
#511 [22:55] <Absol> Webchat_75114: Click your Minecraft username in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#512 [22:55] <Webchat_75114> ok.
#513 [22:56] <Webchat_75114> Still getting the same error.
#514 [22:57] <mattym> Webchat_75114, Can you test the status of your server here https://dinnerbone.com/minecraft/tools/status/
#515 [22:59] <Webchat_75114> It shows as up
#516 [22:59] <Webchat_75114> i.e all status boxes are green
#517 [23:01] <mattym> Webchat_75114, Any antivirus, firewall or similar software on the host machine?
#518 [23:02] <Webchat_75114> I disabled the firewall and put selinux in permissive
#519 [23:03] <mattym> Webchat_75114, Are you running it in a virtual environment?
#520 [23:03] <Webchat_75114> yes.
#521 [23:04] <mattym> Webchat_75114, Hmm, I forget the exact issue, but I know there is something that needs to be done in that situation
#522 [23:05] <Webchat_75114> It worked fine prior to tonight.
#523 [23:05] <Webchat_75114> Thank you for your time. It's very late for me and I'll be better able to troubleshoot tomrrow
#524 [23:06] <Webchat_75114> Thaks
#525 [23:39] * Webchat_83929 [webchat@74-194-101-107.lkchcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#526 [23:42] <Webchat_83929> Hello all. I have a Minecraft realms account and I want my 10 daughter to join. I set her up with a Microsoft account and went through everything for approving parental consent but I keep running into an error that she can't join because of a regional thing. What should I do?
#527 [23:43] <mattym> Webchat_83929, What is the exact error you get?
#528 [23:45] <Webchat_83929> Can't tell you the exact error, but it was something akin to "cannot join because the parent and child does not have the same regional settings"
#529 [23:46] <mattym> Webchat_83929, Double check you have done all the instructions written here https://paste.ubuntu.com/p/rQhndt8NBd/
#530 [23:48] <Webchat_83929> I believe this may solve the problem. Let me try it and see if there is a resolve. Thank you!