#1 [00:03] * fuinith [webchat@174-134-31-151.res.bhn.net] has joined #minecrafthelp
#2 [00:04] <fuinith> hey, im having a problem with changing my email, since when i try to answer the secuity questions, it says it couldnt load
#3 [00:04] <fuinith> thats because i havent set security questions, but since im locked out, im not sure what to do
#4 [00:07] <GreyVulpine> fuinith - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#5 [01:51] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
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#9 [05:48] * mon03 [webchat@202.87.9.195] has joined #minecrafthelp
#10 [05:50] <mon03> What to do when you forget the email you used to sign in?
#11 [05:51] <Andrio> ??> mon03 account/forgot-email
#12 [05:51] <Absol> mon03: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#13 [05:52] <mon03> I have but everytime it goes through, it puts me to play demo
#14 [05:53] <Andrio> mon03, none of them were the right email address then, or your account was stolen.
#15 [05:57] <mon03> If it is stolen, what do I do?
#16 [06:04] <Andrio> ??> mon03 account/send-emil
#17 [06:04] <Andrio> ??> mon03 account/send-email
#18 [06:04] <Absol> mon03: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#19 [06:04] <Absol> mon03: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#20 [06:04] * dragon485 [webchat@ppp-94-64-107-126.home.otenet.gr] has joined #minecrafthelp
#21 [06:05] <dragon485> em..
#22 [06:05] <dragon485> I have problem
#23 [06:05] <dragon485> i cant connect at me minecraft acount
#24 [06:15] * mon03 [webchat@202.87.9.195] has quit. (Quit: webchat.esper.net)
#25 [06:39] * thelounge39 [webchat@90-231-90-136-no145.tbcn.telia.com] has joined #minecrafthelp
#26 [06:40] <thelounge39> when i try to start minecraft it says cant find java runtime
#27 [06:41] <Andrio> thelounge39, try reinstalling the Minecraft launcher through the Settings app
#28 [06:41] <thelounge39> ok
#29 [06:43] <thelounge39> still dont work
#30 [06:43] <Andrio> thelounge39, do you have Java installed?
#31 [06:44] <thelounge39> yes
#32 [06:45] <thelounge39> ill try re instaling it
#33 [06:45] <Andrio> ok
#34 [06:45] <Andrio> thelounge39, do you know where it is installed to?
#35 [06:45] <thelounge39> yes
#36 [06:46] <thelounge39> still does not work
#37 [06:47] <Andrio> thelounge39, go to the launcher menu, select 'Launch options', select the profile you're using, enable the 'Java Execuatable' option and enter the full path to javaw.exe in the box
#38 [06:48] <Andrio> thelounge39, it should be similar to C:\Program Files\Java\jre1.8.0_161\bin\javaw.exe
#39 [06:55] <thelounge39> it does not work
#40 [06:56] <Andrio> thelounge39, what happened?
#41 [06:56] <thelounge39> it says the same thing
#42 [06:59] <thelounge39> ill try extracting it from my other pc with an usb stick
#43 [06:59] <Andrio> thelounge39, if you enter the same path into the Run box (Win+R), what happens?
#44 [07:02] * SoldatoMartin [webchat@146-241-198-249.dyn.eolo.it] has joined #minecrafthelp
#45 [07:05] <SoldatoMartin> hello when I try to access it does not allow me to access it and tells me: An error has prevented you from processing your request. Try again.
#46 [07:06] <Andrio> ??> SoldatoMartin tools/HJT
#47 [07:06] <Absol> SoldatoMartin: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#48 [07:06] <Absol> SoldatoMartin: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#49 [07:08] <SoldatoMartin> you can give me only a few minutes that I am Italian and I have to translate
#50 [07:13] <SoldatoMartin> Is it right what I did?
#51 [07:15] <Andrio> SoldatoMartin, show me the link to your post
#52 [07:16] <SoldatoMartin> sorry but I do not know what post
#53 [07:17] <Andrio> oh
#54 [07:17] <Andrio> ??> SoldatoMartin paste
#55 [07:17] <Absol> SoldatoMartin: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#56 [07:18] <SoldatoMartin> I can not log in
#57 [07:19] * GipsyBoy [webchat@189-112-158-105.static.ctbctelecom.com.br] has joined #minecrafthelp
#58 [07:20] <GipsyBoy> eu queria que meu minecraft para de ficar saindo toda hora #minecrafthelp
#59 [07:22] <GipsyBoy> eu queria que meu minecraft para de ficar saindo toda hora #minecrafthelp
#60 [07:23] <Andrio> ??> GipsyBoy lang/ES
#61 [07:23] <Absol> GipsyBoy: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#62 [07:23] * thelounge39 [webchat@90-231-90-136-no145.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#63 [07:23] * Flavia618 [webchat@modemcable188.215-163-184.mc.videotron.ca] has joined #minecrafthelp
#64 [07:24] <GipsyBoy> I wanted my minecraft to stop coming out all the time #minecrafthelp
#65 [07:24] <Flavia618> Hi,
#66 [07:24] * SoldatoMartin [webchat@146-241-198-249.dyn.eolo.it] has quit. (Quit: webchat.esper.net)
#67 [07:24] <Flavia618> I can only play offline does someone know why?
#68 [07:25] <Andrio> ??> Flavia618 tools/HJT
#69 [07:25] <Absol> Flavia618: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#70 [07:25] <Absol> Flavia618: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#71 [07:25] <Flavia618> windows 7
#72 [07:25] <NiKunHax> I am getting this error: When i play with 1.7/1.8 i can play online but when i try with 1.9+ (1.10,1.11.....) the game don't connect to any server, in list or not. I tryed to open logs when starting game and it only say Connecting to dfghggcghbvvc.stopgrief.eu., 25565
#73 [07:25] <NiKunHax> and nothing else so what i have to do??? When a server is saved in list i get "Can't connect to server" error in motd space.
#74 [07:25] <NiKunHax> Please help
#75 [07:26] <GipsyBoy> I need help
#76 [07:26] <Andrio> NiKunHax, is there an error message when you try to join?
#77 [07:27] <GipsyBoy> my minecraft closes when I open
#78 [07:27] <Andrio> ??> GipsyBoy launcher/crash-log
#79 [07:27] <Absol> GipsyBoy: We need to see your crash log, which is created after a crash.
#80 [07:27] <Absol> GipsyBoy: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the crash-reports folder, then open the most recently dated text file and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#81 [07:28] <GipsyBoy> No more type my mine nor open nor appears the button to play
#82 [07:29] * NickG365 [~NickG365@pipeline.starlabs.theflash.rocks] has quit. (Ping timeout: 182 seconds)
#83 [07:29] <GipsyBoy> For you, I know, I'm Brazilian.
#84 [07:30] <NiKunHax> yes Andrio+
#85 [07:30] <Flavia618> does i have to make downoad as text?
#86 [07:30] <Andrio> NiKunHax, what does it say?
#87 [07:30] <NiKunHax> wait a second i copy it
#88 [07:30] <Andrio> Flavia618, no, show me the link.
#89 [07:30] <Flavia618> okk
#90 [07:30] <Flavia618> https://paste.ubuntu.com/p/VFY2fFFhmZ/
#91 [07:31] * NickG365 [~NickG365@pipeline.starlabs.theflash.rocks] has joined #minecrafthelp
#92 [07:31] <GipsyBoy> Do you have any discord?
#93 [07:31] <Andrio> GipsyBoy, no.
#94 [07:32] <Andrio> Flavia618, remove ByteFence and Intel Security TrueKey
#95 [07:32] <GipsyBoy> I'm Brazilian
#96 [07:32] <Flavia618> okk thx
#97 [07:33] <GipsyBoy> I wanted to have someone to talk to at discord
#98 [07:34] <GipsyBoy> I wanted to be hypixel's staff.
#99 [07:34] <Andrio> hm
#100 [07:34] <Andrio> GipsyBoy, they might have a Discord guild.
#101 [07:34] * Flavia618 [webchat@modemcable188.215-163-184.mc.videotron.ca] has quit. (Quit: webchat.esper.net)
#102 [07:35] <GipsyBoy> as well?
#103 [07:37] <GipsyBoy> My minecraft has not returned so far.
#104 [07:39] <GipsyBoy> who knows a staff of hypixel
#105 [07:40] * GipsyBoy [webchat@189-112-158-105.static.ctbctelecom.com.br] has quit. (Quit: webchat.esper.net)
#106 [07:41] * GipsyBoy [webchat@BHE103218.ENL.cemigtelecom.com] has joined #minecrafthelp
#107 [07:42] <GipsyBoy> someone gives me the site that you said
#108 [07:42] * GipsyBoy [webchat@BHE103218.ENL.cemigtelecom.com] has quit. (Client Quit)
#109 [07:48] * Flavia618 [webchat@modemcable188.215-163-184.mc.videotron.ca] has joined #minecrafthelp
#110 [07:49] <Flavia618> sorry i left because i have to restart my computer for desinstallate tru kay like the other guys told me to do...but minecraft still told me play offline only ...
#111 [07:50] <Flavia618> help it make 1 month that minecraft luncher is like that....
#112 [07:54] <Flavia618> hello somebodyY
#113 [07:54] <Flavia618> ?*
#114 [08:00] * mikkel [webchat@mail.dybboelefterskole.dk] has joined #minecrafthelp
#115 [08:00] <mikkel> need help
#116 [08:02] <mikkel> i can,t prees anything on minecraft when i have to click on multiplayer
#117 [08:03] <mikkel> ?
#118 [08:03] <mikkel> ?
#119 [08:05] * mikkel [webchat@mail.dybboelefterskole.dk] has quit. (Quit: webchat.esper.net)
#120 [08:18] * iodev [webchat@ioanvps.iodev.science] has joined #minecrafthelp
#121 [08:19] <iodev> okay, I have got a big problem using Minecraft
#122 [08:19] <iodev> I can't login into it unless I turn off my VPN
#123 [08:19] <iodev> that is a huge security risk to me
#124 [08:19] <iodev> and it's getting on my nerves! (it's very inconvenient to do)
#125 [08:20] <Andrio> iodev, I'm afraid we can't do much about that. VPNs are blocked because of abuse.
#126 [08:20] <iodev> Andrio let me explain first
#127 [08:20] <iodev> mine is a personal one
#128 [08:20] <iodev> I myself only use, it's not shared
#129 [08:21] <iodev> it's practically just like my home IP, dedicated
#130 [08:21] <Andrio> ah
#131 [08:21] <iodev> Andrio it's incapable of any abuse, even now I've got a RDNS to iodev.science (my VPN)
#132 [08:21] <Andrio> iodev, perhaps wait a few hours and then try again.
#133 [08:21] <iodev> and it shows up as my hostmask
#134 [08:22] <iodev> Andrio this been going on for days
#135 [08:22] <iodev> I've got my VPN at DigitalOcean
#136 [08:22] <Andrio> iodev, perhaps they have a range of Digital Ocean droplets banned; they wouldn't be the first to do that
#137 [08:22] * Andrio looks at Rizon
#137 [08:23] <Andrio> You can try contacting Mojang, but I'm still not sure much can be done about that
#138 [08:23] <iodev> I've tried that, I explained, I'm not sure how long it'll take before they respond
#139 [08:24] <Andrio> iodev, see sorry; non-passing lane?
#140 [08:24] <Andrio> iodev, see https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-?b_id=5408
#141 [08:25] <iodev> Andrio I guess the system is automated
#142 [08:25] <Andrio> iodev, at least partly, it is.
#143 [08:25] <iodev> maybe in a year or so, of seeing no abuse it'll stop blocking
#144 [08:26] <iodev> unless they blocked ranges, in which case, I'm done for
#145 [08:29] <iodev> Andrio I think I'm just gonna find a way for minecraft to run besides the VPN
#146 [08:31] <iodev> But that's just really complicated to implement
#147 [08:32] * Sean [webchat@36.203.189.46.rev.vodafone.pt] has joined #minecrafthelp
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#149 [08:46] <iodev> I'm in!
#150 [08:46] <iodev> it works, if I bypass VPN for authserver.mojang.com
#151 [08:46] <Andrio> Oh, good
#152 [08:47] <iodev> sudo route add -host authserver.mojang.com gw MYROUTER mydev
#153 [08:47] <iodev> now I gotta figure a way to run this at startup, hmm
#154 [08:48] <Andrio> iodev, you may or may not have to do the same for sessionserver.mojang.com
#155 [08:48] <iodev> okay, right
#156 [08:48] <iodev> I didn't know about that one
#157 [08:51] <iodev> sessionserver has same ip
#158 [08:51] * yussef [webchat@host-156.205.41.29-static.tedata.net] has joined #minecrafthelp
#159 [08:51] <iodev> route add rejects it
#160 [08:52] <Andrio> mm
#161 [08:53] <iodev> so all I need is a script in NetworkManager and it'll work properly
#162 [08:59] * NiKunHax [webchat@host220-163-dynamic.44-79-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#163 [09:12] * AKre [webchat@ADSL-176.67.124.248.mada.ps] has joined #minecrafthelp
#164 [09:15] * Webchat_95694 [webchat@200.122.142.20] has joined #minecrafthelp
#165 [09:16] * soda02 [webchat@xplr-104-249-226-34.xplornet.com] has joined #minecrafthelp
#166 [09:16] <soda02> Hey...none of my coins are showing. and says wifi issues but there are no wifi issues
#167 [09:16] <Webchat_95694> Hi. Im getting an erros related to the download of the icon_16x16.png
#168 [09:17] <Webchat_95694> Everything I have read says I need to uninstall my antivirus (McAfee). What is I don´t want to?
#169 [09:18] <GreyVulpine> We haven't found a different solution. Mcafee products tend to prevent minecraft from working correctly.
#170 [09:18] <soda02> I tried uninstalling, restarting..and none of my purchases or coins are available... says wifi issues... im using an iPad mini.
#171 [09:19] <soda02> said it detected a crash..global resources reset and then i try to purchase new coins and says unable to do so and wont let me cancel out of it
#172 [09:20] <Webchat_95694> Is there a way to download that icon from somewhere else?
#173 [09:21] * NLGameWolf [webchat@ip5657c08f.direct-adsl.nl] has joined #minecrafthelp
#174 [09:22] * Webchat_95694 [webchat@200.122.142.20] has quit. (Quit: webchat.esper.net)
#175 [09:22] <NLGameWolf> i need a new app for to play minecraft on pc but how can i get that?
#176 [09:23] * soda02 [webchat@xplr-104-249-226-34.xplornet.com] has quit. (Quit: webchat.esper.net)
#177 [09:23] <GreyVulpine> https://www.minecraft.net/download
#178 [09:24] <NLGameWolf> i downloaded minecraft yesterday to check out if it works and it still dont works
#179 [09:25] <NLGameWolf> can i make a screenshot to show you?
#180 [09:25] * AKre [webchat@ADSL-176.67.124.248.mada.ps] has quit. (Quit: webchat.esper.net)
#181 [09:31] * squidmcnugget [webchat@strongroom.1776coalitionnews.com] has joined #minecrafthelp
#182 [09:33] <NLGameWolf> i also have a black screen by mc startup
#183 [09:33] <squidmcnugget> when I try to log in to my minecraft launcher I get the error message: "Could not connect to server." Plz help.
#184 [09:44] * Burak [webchat@5.176.86.129] has joined #minecrafthelp
#185 [09:44] * NLGameWolf [webchat@ip5657c08f.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#186 [09:44] * yussef [webchat@host-156.205.41.29-static.tedata.net] has quit. (Quit: webchat.esper.net)
#187 [09:45] <Burak> hi my friend was leaving minecraft i bought her minecraft. I played comfortably for 2 years or so, then the account was reset, and it was back to its original name.
#188 [09:46] <Burak> I told him that he changed my e-mail or something so I do not know the first e-mail
#189 [09:50] <Burak> can you handle the e-mail and the cipher you used before?
#190 [09:50] <Burak> pls help me
#191 [09:51] <GreyVulpine> This is a volunteer-run support channel. None of us here work for Mojang. For account issues, file a support ticket to Mojang's Customer Support
#192 [09:51] <GreyVulpine> Burak - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#193 [09:53] <Burak> ok
#194 [09:53] <Burak> thank you
#195 [09:56] <Burak> hello again i wonder where i have to go for these problems
#196 [09:56] <GreyVulpine> Follow the link above to file a support ticket
#197 [09:56] * stijnqf [webchat@5265CF7C.cm-8.dynamic.ziggo.nl] has joined #minecrafthelp
#198 [09:57] <stijnqf> my launcher says cannot connect to the server
#199 [09:57] <Burak> I'm asking which part I will print out on the link input
#200 [09:58] <GreyVulpine> I don't understand the question, Burak
#201 [09:59] <Burak> which partition I need to enter when I enter the link
#202 [09:59] <GreyVulpine> Simply fill out the form towards the bottom of the page at: https://help.mojang.com/customer/portal/emails/new
#203 [10:00] <stijnqf> my launcher says cannot connect to the server
#204 [10:03] <Burak> I've filled out the form, what will I do now?
#205 [10:04] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#206 [10:07] <GreyVulpine> Burak - https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#207 [10:08] <Burak> thank you
#208 [10:08] <Andrio> ??> stijnqf tools/HJT
#209 [10:08] <Absol> stijnqf: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#210 [10:08] <Absol> stijnqf: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#211 [10:11] * Acounthelp [webchat@ip4d16f935.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#212 [10:12] * Burak [webchat@5.176.86.129] has quit. (Quit: webchat.esper.net)
#213 [10:15] <Acounthelp> Hello i have played minecraft for a long time now, but one time my brother was playing on my computer and deleted minecraft! I got it back, and tried to login but i would work i tried to change passwords, but that didn't work I waited 24 hours still didn't work so here i am now so can you please help?
#214 [10:23] * oliviaa17 [webchat@91-152-12-35.elisa-laajakaista.fi] has joined #minecrafthelp
#215 [10:24] * oliviaa17 [webchat@91-152-12-35.elisa-laajakaista.fi] has quit. (Client Quit)
#216 [10:28] * lukulu [webchat@x4db62146.dyn.telefonica.de] has joined #minecrafthelp
#217 [10:29] <lukulu> Hi! I've been trying to migrate my account but I've entered the wrong password multiple times, now it says that I have to wait a while before trying. But I've resetted my password in the meantime and am now able to migrate my old premium account without any issues. except it still says "Error! Too many failed attempts. Please try again later."
#218 [10:29] <lukulu> How long does the system block for entering the wrong password multiple times?
#219 [10:35] * Webchat_40475 [webchat@51.39.31.255] has joined #minecrafthelp
#220 [10:43] * lukulu [webchat@x4db62146.dyn.telefonica.de] has quit. (Quit: webchat.esper.net)
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#222 [11:06] * thelounge3 [webchat@cpc128148-harb10-2-0-cust77.know.cable.virginm.net] has joined #minecrafthelp
#223 [11:07] * thelounge3 [webchat@cpc128148-harb10-2-0-cust77.know.cable.virginm.net] has quit. (Client Quit)
#224 [11:09] * sedrick555 [webchat@cpc80053-stkp11-2-0-cust251.10-2.cable.virginm.net] has joined #minecrafthelp
#225 [11:09] * Aeden [webchat@c-68-36-215-209.hsd1.mi.comcast.net] has joined #minecrafthelp
#226 [11:09] <sedrick555> Im having trouble migrating as I forgot my password and email
#227 [11:10] <Aeden> Anyone run into the error: Installation package couldn't be open when downloading Minecraft onto a PC?
#228 [11:11] <Aeden> Purchased Minecraft for Windows and the installation package won't open. Thoughts on how I can fix the error?
#229 [11:12] * sedrick555 [webchat@cpc80053-stkp11-2-0-cust251.10-2.cable.virginm.net] has quit. (Client Quit)
#230 [11:14] <Aeden> #minecrafthelp Purchased Minecraft for Windows and the installation package won't open. Thoughts on how I can fix the error?
#231 [11:16] * Acounthelp [webchat@77.22.249.53] has joined #minecrafthelp
#232 [11:16] * Acounthelp [webchat@77.22.249.53] has quit. (Client Quit)
#233 [11:34] * Mundschutz [webchat@91-115-186-2.adsl.highway.telekom.at] has joined #minecrafthelp
#234 [11:34] <Mundschutz> I cant login to my Account anymore
#235 [11:35] <Mundschutz> My Email is prvlilgaws@gmail.com and my Name is Mundschutz. I need to get help. I couldnt reset my Password & made a new one. Now it dont have Minecraft anymore. Please help me!
#236 [11:36] * Fox9 [webchat@cpe-76-180-97-2.buffalo.res.rr.com] has joined #minecrafthelp
#237 [11:36] <Fox9> hi it won't let me go on to the gane
#238 [11:37] <Fox9> game*
#239 [11:37] <Fox9> when I press play it says, "error unable to create temporary directory"
#240 [11:37] <Fox9> it's been like this for a while
#241 [11:39] <Fox9> I think I figured it out
#242 [11:39] * Fox9 [webchat@cpe-76-180-97-2.buffalo.res.rr.com] has quit. (Client Quit)
#243 [11:40] <Mundschutz> I cant login to my Account. My Email is prvlilgaws@gmail.com and my Name is Mundschutz. I need to get help. I couldnt reset my Password & made a new one. Now it dont have Minecraft anymore. Please help me!
#244 [11:40] <GreyVulpine> Mundschutz - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#245 [11:41] <Mundschutz> Okay. Thank u for the fast Support
#246 [11:48] * hsp60 [webchat@cpe-108-183-41-171.stny.res.rr.com] has joined #minecrafthelp
#247 [11:48] <hsp60> I can't connect to my friends realms, but he and my brother can. I created my own and can join that too, along with a regular multiplayer
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#249 [11:51] * shhh [webchat@d75-156-145-179.abhsia.telus.net] has joined #minecrafthelp
#250 [11:51] <shhh> hello
#251 [11:51] <shhh> i need help
#252 [11:52] <shhh> Absol
#253 [11:53] <shhh> HELP
#254 [11:55] * OcelotGamer_YT [webchat@50-83-136-161.client.mchsi.com] has joined #minecrafthelp
#255 [11:56] <OcelotGamer_YT> I am having a problem when I try to launch minecraft 1.12.2 a notice/warning comes up saying "The game crashed whilst initializing game
#256 [11:56] <OcelotGamer_YT> Error: java.lang.OutOfMemoryError: Java heap space" I do not know how to fix it
#257 [11:58] <OcelotGamer_YT> I Have tried everything I can think of and this is my last option
#258 [12:00] <GreyVulpine> Did you modify the jvm arguments?
#259 [12:00] * Mundschutz [webchat@91-115-186-2.adsl.highway.telekom.at] has quit. (Quit: webchat.esper.net)
#260 [12:01] <hsp60> I can't connect to my friends realms, but he and my brother can. I created my own and can join that too, along with a regular multiplayer
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#262 [12:11] * atisch [webchat@c-73-181-194-82.hsd1.wa.comcast.net] has joined #minecrafthelp
#263 [12:12] <atisch> Hello! When I try to launch Minecraft normally, it works fine. When I try to launch using a different launch profile pointing to a different directory, it gives me the error: Cannot create a file when that file already exists
#264 [12:12] <atisch> And without a crash report
#265 [12:17] * hsp60 [webchat@cpe-108-183-41-171.stny.res.rr.com] has quit. (Quit: webchat.esper.net)
#266 [12:17] <OcelotGamer_YT> GreyVulpine I did once I looked up a youtube video to see what I could do and it still didnt work
#267 [12:22] * zWizardBlack_ [webchat@net132-ip175.suvorovo.org] has joined #minecrafthelp
#268 [12:22] <atisch> ok...
#269 [12:24] * zWizardBlack_ [webchat@net132-ip175.suvorovo.org] has quit. (Client Quit)
#270 [12:58] * ckestler [webchat@pool-71-115-218-223.syrcny.fios.verizon.net] has joined #minecrafthelp
#271 [12:59] <ckestler> my account was taken and i want to know how to get it back i have my transaction ID and everything
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#273 [13:06] * Tonksdude [webchat@c-73-255-199-239.hsd1.fl.comcast.net] has joined #minecrafthelp
#274 [13:06] <Tonksdude> Hello there
#275 [13:06] <Tonksdude> So
#276 [13:06] * CzlowieQ [webchat@87-99-46-223.internetia.net.pl] has joined #minecrafthelp
#277 [13:07] <CzlowieQ> Hi, I can't login to Minecraft app even if I am logged in through browser
#278 [13:07] <CzlowieQ> both mail and login don't work
#279 [13:08] <Tonksdude> For some reason, when I attempt to launch Minecraft, it says my OpenGL/Graphics drivers are out of date, but when I go to the Intel Website to update them, it says they're all good.
#280 [13:08] <Tonksdude> DxDiag:: https://paste.ubuntu.com/p/QDFqvS8352/
#281 [13:12] * CzlowieQ [webchat@87-99-46-223.internetia.net.pl] has quit. (Quit: webchat.esper.net)
#282 [13:15] <Tonksdude> Crash Log: https://paste.ubuntu.com/p/8MXwFXPZkR/
#283 [13:17] <Tonksdude> I'm on Windows 10, but not Minecraft Windows 10
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#286 [13:39] * CzlowieQ [webchat@87-99-46-223.internetia.net.pl] has joined #minecrafthelp
#287 [13:40] <CzlowieQ> I'm getting a white screen when I open MC
#288 [13:40] <CzlowieQ> on Win 10
#289 [13:41] * CzlowieQ [webchat@87-99-46-223.internetia.net.pl] has quit. (Client Quit)
#290 [13:46] * Mike3 [webchat@99-157-100-98.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#291 [13:47] <Mike3> Hey, I purchased Minecraft in 2016. Attempting to reinstall after i installed a new motherboard for my pc and it says only demo available
#292 [13:47] <Mike3> any ideas?
#293 [13:50] * Mike3 [webchat@99-157-100-98.lightspeed.tukrga.sbcglobal.net] has quit. (Client Quit)
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#295 [13:53] * mats4 [webchat@85.253.69.67.cable.starman.ee] has joined #minecrafthelp
#296 [13:54] <thelounge10> https://paste.ubuntu.com/p/HGKQhxRJFn/
#297 [13:56] <mats4> The MCL-5546 bug is still a bug. Howcome You can't fix this. I don't have the bytefence and still get the download error.
#298 [13:57] <mats4> disabled AV too to try. Still did not work. But disabling AV is not a valid solution anyway.
#299 [13:59] <tyteen4a03> ??> mats4 tools/hjt
#300 [13:59] <Absol> mats4: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#301 [13:59] <Absol> mats4: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#302 [14:00] <tyteen4a03> mats4: in 2018, antiviriuses are usually doing more harm than good; an occasionally Malwarebytes scan should be all you need
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#306 [14:27] <LoadingTerrainStuck> I'm stuck on Loading terrain when trying to join a Hamachi server. When I hover over the peers it shows me "relayed tunnel" instead of direct tunnel.
#307 [14:27] <LoadingTerrainStuck> Does anyone know a fix?
#308 [14:31] * Namelya [webchat@LFbn-BAY-1-302-161.w90-54.abo.wanadoo.fr] has joined #minecrafthelp
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#310 [14:32] <Namelya> Hi, i have a little problem, my Minecraft say "Unable to locate the Java runtime environment."
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#313 [15:17] * jibuuuu [webchat@189.120.173.116] has joined #minecrafthelp
#314 [15:18] <jibuuuu> I NEED HELP !!!!
#315 [15:20] * jovizeravrau [webchat@216-53-235-210.noc.mpinet.com] has joined #minecrafthelp
#316 [15:21] <jovizeravrau> eae caralho cade a ajuda
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#320 [15:30] * rymefe is now known as rymate
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#324 [15:31] * rymate is now known as rymate1234
#325 [15:32] <Infinitelyaware> Hi there, i just purchased and downloaded minecraft, but every time i try to run it, all i see is a black box. i've tried uninstalling and redownloading but same issue.
#326 [15:33] * Lildirt [~Lildirt@mail.lildirt.com] has quit. (Ping timeout: 198 seconds)
#327 [15:47] * oster35 [webchat@71-89-81-178.dhcp.eucl.wi.charter.com] has joined #minecrafthelp
#328 [15:48] <oster35> Hello
#329 [15:50] <oster35> Is there anyone that can help me with my account issue? i just recently migrated my old account last week was able to use it and today i sign in and it tells me i only have the demo version
#330 [15:53] * Mrender3 [webchat@mobile-107-77-201-194.mobile.att.net] has joined #minecrafthelp
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#334 [16:02] * extraspicypeppr [webchat@c-24-16-153-6.hsd1.wa.comcast.net] has joined #minecrafthelp
#335 [16:03] <extraspicypeppr> so i cant join servers can u help me
#336 [16:03] <extraspicypeppr> please help me
#337 [16:30] * Lildirt [~Lildirt@mail.lildirt.com] has joined #minecrafthelp
#338 [16:55] * thelounge19 [webchat@host-72-27-237-192.ercbroadband.org] has joined #minecrafthelp
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#340 [17:00] * GonzaloPvP [webchat@host23.181-91-76.telecom.net.ar] has joined #minecrafthelp
#341 [17:00] <GonzaloPvP> hola tengo un problema con mi contraseña de minecraft y necesito ayuda
#342 [17:01] <GonzaloPvP> hola necesito ayuda si hay un admin
#343 [17:04] * GonzaloPvP [webchat@host23.181-91-76.telecom.net.ar] has quit. (Quit: webchat.esper.net)
#344 [17:35] * chuck26 [webchat@ip174-64-3-232.br.br.cox.net] has joined #minecrafthelp
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#348 [18:13] * Jpandurz [webchat@d96-43-245-97.allwest.net] has joined #minecrafthelp
#349 [18:14] <yee> Unable to find Java runtime even though its downloaded
#350 [18:14] <Jpandurz> Reinstall Java
#351 [18:14] <yee> how can i fix this?
#352 [18:14] <Jpandurz> You may have multiple Installed
#353 [18:15] <Jpandurz> I am having an issue where my game keeps Freezing when i load a server or when i make a world
#354 [18:18] <Jpandurz> Did this fix your issue?
#355 [18:23] <yee> No
#356 [18:23] * TyPierr [webchat@ip98-165-193-168.ph.ph.cox.net] has joined #minecrafthelp
#357 [18:25] * Jpandurz [webchat@d96-43-245-97.allwest.net] has joined #minecrafthelp
#358 [18:25] <TyPierr> I am trying to lauch Minecraft version 1.4.7, but everytime it passes the Mojang logo, the game crashes
#359 [18:25] <TyPierr> launch*
#360 [18:26] <Jpandurz> Thats strange, I just got into it..
#361 [18:27] <Jpandurz> wait...
#362 [18:27] <TyPierr> hmm?
#363 [18:27] <Jpandurz> What is your computer running on?
#364 [18:27] <Jpandurz> IE: Windows, mac, ect...
#365 [18:27] <TyPierr> Windows 10
#366 [18:27] * victor1256 [webchat@177.38.235.2] has joined #minecrafthelp
#367 [18:28] <Jpandurz> That's very strange I use windows 10 and it works okay with me
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#369 [18:30] * britaliope [~bmateu-qu@163.172.47.190] has quit. (Remote host closed the connection)
#370 [18:30] <yee> I am just going to uninstall mc and redownload it
#371 [18:30] <TyPierr> i have tried using the old launcher and the new laucher but it does the same thing
#372 [18:30] <TyPierr> i might just try reinstalling
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#377 [18:37] * iloveanime25 is now known as Iloveanime25
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#379 [18:38] <oster35> meow
#380 [18:40] <Iloveanime25> It says Unable to locate Java runtime, I don't know what that means
#381 [18:41] <TyPierr> YES IT WORKS
#382 [18:41] <TyPierr> ok full reinstall of game fixed 1.4.7 crashing
#383 [18:41] * TyPierr [webchat@ip98-165-193-168.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#384 [18:41] * Zinkky [webchat@68-202-27-249.res.bhn.net] has joined #minecrafthelp
#385 [18:42] <Iloveanime25> I'm confused
#386 [18:43] <Zinkky> When playing Minecraft bedrock cake wars duo. I have the gold armour and iron sword unlocked. Yet I don't ever spawn in with it. But I see other player with it. Couldn't find my answer anywhere. Please help
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#389 [18:48] * tumbleweed [~bildramer@p200300ED83CE14003518F4428A9F1AD7.dip0.t-ipconnect.de] has joined #minecrafthelp
#390 [18:48] <Moralez69> hola, quier hacer una pregunta
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#394 [19:08] <oster35> I migrated my game since i had account before 2012 and was able to play on it last week after updating my account but now i sign in and it says i only can play the demo
#395 [19:10] <tyteen4a03> ??> oster35 account/bug/demo
#396 [19:10] <Absol> oster35: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#397 [19:23] * Tonksdude [webchat@c-73-255-199-239.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#398 [19:39] * Nick [webchat@pool-173-68-66-97.nycmny.fios.verizon.net] has joined #minecrafthelp
#399 [19:40] * Nick is now known as Guest67332
#400 [19:40] <Guest67332> WHEN I try launching minecraft on my iMac, it says:
#401 [19:40] <Guest67332> unable to locate java runtime
#402 [19:42] <Guest67332> Anyone thera?
#403 [19:44] * Guest67332 [webchat@pool-173-68-66-97.nycmny.fios.verizon.net] has quit. (Client Quit)
#404 [19:47] * thelounge10 [webchat@pool-173-68-66-97.nycmny.fios.verizon.net] has joined #minecrafthelp
#405 [19:47] <thelounge10> I tried launching minecraft but it says: unable to locate java runtime with a bunch of other details
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#407 [20:03] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#408 [20:08] * Mrbobman6 [webchat@95.146.179.32] has joined #minecrafthelp
#409 [20:09] <Mrbobman6> Im trying to migrate my account but cant remember my username for minecraft, i know the email and password
#410 [20:20] <thelounge10> ///////
#411 [20:23] * thelounge10 [webchat@pool-173-68-66-97.nycmny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#412 [20:31] * nobo100 [webchat@c-68-58-184-119.hsd1.mi.comcast.net] has joined #minecrafthelp
#413 [20:31] <nobo100> how do i get help with the game inhareting unknow properties
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#415 [20:50] * kenz [webchat@ip70-176-23-189.ph.ph.cox.net] has joined #minecrafthelp
#416 [20:51] <kenz> every time i try to open 1.12, i get the error message "unable to create directory"
#417 [20:52] <oster35> Absol Yeah i seen that article. I really dont understand how this happened. I logged into my original account thats from pre 2012 and migrated my account so now i log in and use the email ive been using for years which would of been used for when i purchased minecraft back in like 2011. So theres only one email for me to log in with. Like i migrate
#418 [20:52] <oster35> d my account on april 3rd and its been a week since i last played but its just odd how i sign in today and i only have the demo version
#419 [20:53] <kenz> every time i try to open 1.12, i get the error message "unable to create directory" and idk how to fix it. i tried deleting and redownloading minecraft only to get the same message.
#420 [21:41] * dave [webchat@r-135.27.55.169.consumer-pool.prcdn.net] has joined #minecrafthelp
#421 [21:42] * dave is now known as Guest99868
#422 [21:42] <Guest99868> i can"t login even with correct login cerds
#423 [21:47] * Guest99868 [webchat@r-135.27.55.169.consumer-pool.prcdn.net] has quit. (Quit: webchat.esper.net)
#424 [21:47] * oster35 [webchat@71-89-81-178.dhcp.eucl.wi.charter.com] has quit. (Quit: webchat.esper.net)
#425 [21:52] * admirallove [webchat@cpe-172-118-204-87.socal.res.rr.com] has joined #minecrafthelp
#426 [21:53] <admirallove> Looking for help pertaining to this error message: Failed to download file. hit3.ogg
#427 [21:54] * TcSbriggs [webchat@24-158-144-183.dhcp.kgpt.tn.charter.com] has joined #minecrafthelp
#428 [21:54] <admirallove> Running MC on MACOS and have uninstalled MC multiple times but keep getting the same message
#429 [21:54] <TcSbriggs> Je
#430 [21:54] <TcSbriggs> Hey guy
#431 [21:54] <TcSbriggs> What are yall doing
#432 [21:54] <TcSbriggs> I'm a pedophile
#433 [21:55] <TcSbriggs> JK
#434 [21:55] <TcSbriggs> I just came for da PUSSY
#435 [21:55] <Absol> TcSbriggs: Please keep it civil
#436 [21:55] <TcSbriggs> Lol ok
#437 [21:55] <TcSbriggs> TcSbriggs
#438 [21:56] <TcSbriggs> How do I open my minecraft
#439 [21:56] <TcSbriggs> What do I do?
#440 [21:56] * TcSbriggs [webchat@24-158-144-183.dhcp.kgpt.tn.charter.com] has quit. (Client Quit)
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#442 [22:03] * CHIKEN [webchat@S0106a84e3ffc9443.vc.shawcable.net] has joined #minecrafthelp
#443 [22:03] <CHIKEN> I cant seem to log into the minecraft launcher, it keeps on saying "cannot connect to server"
#444 [22:04] <CHIKEN> anyone know a solution to this?
#445 [22:06] <CHIKEN> does anyone know how to log into the launcher as it wont let me, indicating that it "could not connect to server"
#446 [22:06] <CHIKEN> does anyone know how to log into the launcher as it wont let me, indicating that it "could not connect to server"
#447 [22:07] * CHIKEN [webchat@S0106a84e3ffc9443.vc.shawcable.net] has left #minecrafthelp
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#449 [22:30] * dauntless [webchat@118-92-242-172.dsl.dyn.ihug.co.nz] has joined #minecrafthelp
#450 [22:30] <dauntless> hello
#451 [22:30] <dauntless> anyone can help me
#452 [22:32] <dauntless> i cant log into minecraft because it says "Unable to locate the Java runtime." which i dont understand, i tried logging onto my pc and laptop and it still says Unable to locate the Java runtime. please help me
#453 [22:33] * livy [webchat@104.156.210.130] has joined #minecrafthelp
#454 [22:33] <livy> Hello
#455 [22:33] <dauntless> who here can help me
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#459 [22:45] * Lmass [webchat@c-73-147-222-223.hsd1.va.comcast.net] has joined #minecrafthelp
#460 [22:46] <Lmass> Im trying to get on after a while i know my username but not my password and my email seems not to be working. Can someone help me navigate to my account?
#461 [23:06] * ayeeee1222 [webchat@c-24-130-157-133.hsd1.ca.comcast.net] has joined #minecrafthelp
#462 [23:07] <ayeeee1222> guys i bought a minecraft account off a friend a while back, he recently moved. im starting to play minecraft again, but im trying to change the skin but its not letting me, how do i fix this?
#463 [23:23] * Con1847 [webchat@108-236-147-26.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#464 [23:24] <Con1847> i installed my java runtime environment and it still says it can't locate the java runtime when i press play
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