#MinecraftHelp > 2018-04-18
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#6 [01:16] <KYLIEPOPS> Hi My game keeps crashing!
#7 [01:18] <KYLIEPOPS> hello?
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#10 [01:36] <Tumh> Anyone know why password reset email isnt being sent
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#13 [02:16] * thelounge35 [webchat@c-73-66-14-20.hsd1.ca.comcast.net] has joined #minecrafthelp
#14 [02:18] <thelounge35> So im trying to boot up java edition of minecraft. But on either thing like the release, or the snapshots to test out the update aquatic features, It tries to launch, but soon says something along the lines of "Java Platform SE binary has stopped working." How can I fix this?
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#17 [05:20] <Intruder> Hi, my account was stolen, but i change password, i have problem becouse my acc have different nickname, sorry for my eng
#18 [05:21] <Andrio> ??> Intruder account/send-email
#19 [05:21] <Absol> Intruder: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#20 [05:21] <Absol> Intruder: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#21 [05:32] * TakeAway_1 [webchat@n106-71-234-105.rdl2.qld.optusnet.com.au] has joined #minecrafthelp
#22 [05:32] <TakeAway_1> I cant seem to reset my password any help?
#23 [05:35] <TakeAway_1> I cant reset my password it normally works i am afraid i have been hacked
#24 [06:00] * Boosie [webchat@cpe-121-214-117-36.bpjl-r-034.lon.vic.bigpond.net.au] has joined #minecrafthelp
#25 [06:00] <Boosie> HI, i logged into my MC account and what to reset my security questions but im not getting any emails from jonag
#26 [06:00] <Boosie> mojang*
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#30 [08:04] * Webchat_46713 [webchat@62.183.127.89] has joined #minecrafthelp
#31 [08:06] <Webchat_46713> What to do when you go to a licensed mainframe you are not shown java? What is the need for Java?
#32 [08:06] <tyteen4a03> Webchat_46713: not sure what you mean
#33 [08:08] <Webchat_46713> When zahazhu under the launcher is highlighted, it was not possible to detect java, how to fix it?
#34 [08:09] <Webchat_46713> When I go under the launcher, I can not find java, how to fix it?
#35 [08:09] <tyteen4a03> Webchat_46713: are you running Minecraft from minecraft.net/download?
#36 [08:10] <Webchat_46713> yes
#37 [08:10] <tyteen4a03> Webchat_46713: have you tried uninstalling Minecraft, redownloading it from minecraft.net/download, and install it again?
#38 [08:11] <Webchat_46713> yes
#39 [08:11] <Webchat_46713> what is needed for this java?
#40 [08:12] <tyteen4a03> ??> Webchat_46713 win/reinst
#41 [08:12] <Absol> Webchat_46713: You may need to reinstall the locally installed files that Minecraft puts into place.
#42 [08:12] <Absol> Webchat_46713: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#43 [08:12] <Webchat_46713> ok
#44 [08:16] <Webchat_46713> what should I delete in that file?
#45 [08:16] <tyteen4a03> Webchat_46713: everything except the saves folder
#46 [08:17] <Webchat_46713> What is the name of the save folder?
#47 [08:18] <tyteen4a03> Webchat_46713: "saves"
#48 [08:19] <Webchat_46713> all but delete it?
#49 [08:19] <Webchat_46713> Yes
#50 [08:19] <tyteen4a03> Webchat_46713: yes
#51 [08:20] <Webchat_46713> and then go into the lanes?
#52 [08:20] <tyteen4a03> Webchat_46713: sorry?
#53 [08:21] <Webchat_46713> and then go into minecraft?
#54 [08:22] <Webchat_46713> Yes
#55 [08:25] <Webchat_46713> What to do if it lights up-Could not save the downloaded file. Platform-3.4.0.jar
#56 [08:26] <Webchat_46713> help
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#62 [10:33] * Warschau [webchat@ip5b405405.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#63 [10:35] <Warschau> Hey, I made a Minecraft Account a few years ago. The problem now is, I dont remember wether my e-mail or my password I just know my name and probably the awnsers on my security questions. Is there a way to get my account back?
#64 [10:37] <GreyVulpine> Warschau - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#65 [10:38] <Warschau> Ok, thanks
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#68 [10:49] * Damien is now known as Guest22069
#69 [10:49] <Guest22069> Account was hacked. what i do to recover it.?
#70 [10:50] <GreyVulpine> - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#72 [10:52] * MyNameIsLynch [webchat@BC243C05.catv.pool.telekom.hu] has joined #minecrafthelp
#73 [10:52] <MyNameIsLynch> hello
#74 [10:53] <MyNameIsLynch> My game says My files download was failed af_za.lang what can i do?
#75 [10:53] <GreyVulpine> MyNameIsLynch - Bytefence is known to cause issues with Minecraft. Please see: https://bugs.mojang.com/browse/MCL-5546 -- For instructions on how to uninstall it.
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#78 [11:41] * John_ace [webchat@host-233-154-66-217.spbmts.ru] has joined #minecrafthelp
#79 [11:43] <John_ace> I cant download client-1.12.xml
#80 [11:45] * DarkNoddy [~mordi@ti0020a400-0069.bb.online.no] has joined #minecrafthelp
#81 [11:45] <John_ace> I don't have ByteFence
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#84 [11:54] <ZiLkY_bLoX> how can i fix this problem? ive been searching for it alot, så im trying to use my schematica on a server, and i know somboddy else on the server has used it, but when ever i try this crash thing happens: The Game Crashed whilst updating screen events The game crashed whilist updating screen eventsError: java.lang.OutOfMemoryError: Updating screen
#85 [11:54] <ZiLkY_bLoX> events
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#88 [12:02] * John_ace [webchat@host-233-154-66-217.spbmts.ru] has joined #minecrafthelp
#89 [12:04] <John_ace> I cant download client-1.12.xlm and i havent ByteFence or other incompatible software
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#91 [12:17] * John_ace [webchat@host-233-154-66-217.spbmts.ru] has joined #minecrafthelp
#92 [12:19] <John_ace> I cant download client-1.12.xml and i dont have ByteFence or other programs
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#95 [12:31] <Jan> My kids bought 850 coins to get a world, now 24 hrs later they are asked to buy again.
#96 [12:32] <Jan> Buying coins to get into a world does it mean they have access to that world from this point on or do I have to purchase coins every time they want to get into world
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#98 [12:37] <Jan> Is this the wrong channel for my question????
#99 [12:39] <oriramikad> My friend attempted to back up her Realms world, but the save she got doesn't have any player modifications in it -- it's just the blank seed. Does anyone know what could cause this?
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#101 [13:22] <A4T> Hi
#102 [13:22] <A4T> Theres something weird witch happened on a sever
#103 [13:23] <A4T> So My friend owns a sever and we were building a plot and we built a train station witch had tons of redstone and while we were building the sever was restarting and when we came back everything from the plot was gone except from the Npcs and when we looked in the logs an NPC done it and we met with the person and it wasn't the NPC so do you know
#104 [13:23] <A4T> who it was?
#105 [13:24] * guilherme [webchat@103.51.181.168.dynamic.copel.net] has joined #minecrafthelp
#106 [13:24] <guilherme> helo
#107 [13:24] <guilherme> i cant logon
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#109 [13:39] <bemaxified> java.lang.IllegalStateException: failed to create a child event loop
#110 [13:40] <bemaxified> crashing when creating world
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#112 [14:10] * bemaxified [webchat@abts-kk-dynamic-068.233.167.122.airtelbroadband.in] has joined #minecrafthelp
#113 [14:11] <bemaxified> Caused by: java.lang.IllegalStateException: failed to create a child event loop
#114 [14:11] <bemaxified> Caused by: io.netty.channel.ChannelException: failed to open a new selector
#115 [14:11] <bemaxified> Caused by: java.io.IOException: Unable to establish loopback connection
#116 [14:12] <bemaxified> Caused by: java.net.BindException: Cannot assign requested address: connect
#117 [14:12] <bemaxified> HELP!
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#119 [14:23] <John_ace> I cant download client-1.12.xml and i dont have ByteFence or other programs
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#126 [15:26] * Corujaz [webchat@131-0-248-34.lagosnetminas.com.br] has joined #minecrafthelp
#127 [15:27] <Corujaz> ola
#128 [15:27] <Corujaz> ola
#129 [15:27] * BananaMan03 [webchat@c-73-221-214-101.hsd1.wa.comcast.net] has left #minecrafthelp
#130 [15:27] <Corujaz> exclui minha conta do minecraft e queria recuperar como faço
#131 [15:28] <Corujaz> não consigo criar com minha conta de e-mail mais
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#133 [15:37] * Gabby [webchat@97-96-237-61.res.bhn.net] has joined #minecrafthelp
#134 [15:38] <Gabby> I can't connect with Xbox on Minecraft pe
#135 [15:39] <Gabby> Hello?
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#140 [16:12] <bluebilly> My minecraft let's me go into my multiplayer server on one wifi network, but it won't let me get on with another wifi network. The other people on this server do not have this issue.
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#146 [16:56] <bluebilly> I need help about connecting to multiplayer servers. I am able to connect on one wifi but not another wifi and no one else on the server has this issue
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#152 [17:34] * warphoenix74 [webchat@158.52.13.53] has joined #minecrafthelp
#153 [17:34] <warphoenix74> Im having some weird issues if anyone could help
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#155 [17:40] * thelounge99 [webchat@dynamic-ip-1861454068.cable.net.co] has joined #minecrafthelp
#156 [17:42] <thelounge99> yesid
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#160 [18:03] <RanderBR> hey
#161 [18:03] <RanderBR> i need help
#162 [18:04] <RanderBR> My friend was trying to buy a realms, but everytime this error message appears: Error! Sorry, we're unable to process your purchase at this time. Please try again later.
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#165 [18:11] <Gabi07_Pi> ,
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#167 [18:15] * Amypops [webchat@c-73-53-236-233.hsd1.fl.comcast.net] has joined #minecrafthelp
#168 [18:16] <Amypops> I need help with the "Pixel format not accelerated" error
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#172 [18:22] <Amypops> Can anyone help me?
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#174 [19:38] * thelounge37 [webchat@76-200-123-21.lightspeed.tulsok.sbcglobal.net] has joined #minecrafthelp
#175 [19:38] <thelounge37> hello
#176 [19:38] <thelounge37> does this place help with modding?
#177 [19:38] * thelounge37 is now known as yougonesuker
#178 [19:38] * thelounge37 is now known as yougonesuker
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#180 [19:41] * amadperson [webchat@76-200-123-21.lightspeed.tulsok.sbcglobal.net] has joined #minecrafthelp
#181 [19:42] <amadperson> i need help with modding
#182 [19:42] <amadperson> ive been trying to mod for 4 years to no avail
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#184 [20:20] * SteelBeck [webchat@bband-dyn44.178-41-153.t-com.sk] has joined #minecrafthelp
#185 [20:21] <SteelBeck> Hello. Few years ago I purchased an minecraft account. Now I am not able to log into it. I do not remember my e-mail adress and password. What am I supposed to do please?
#186 [20:23] <thgilfodrol> ??> SteelBeck account/send-email
#187 [20:23] <Absol> SteelBeck: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#188 [20:23] <Absol> SteelBeck: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#189 [20:25] <SteelBeck> i bought minecraft like 5-6 years ago and im not sure if i can find transaction id
#190 [20:27] * xFreezeBlade [webchat@d53-64-11-188.nap.wideopenwest.com] has joined #minecrafthelp
#191 [20:29] <xFreezeBlade> Hello I have changed my Minecraft username from xFreezeBladeYT to ItzFreezeBlade and everytime I tried joining into a server it says Not Authenticated with minecraft.net
#192 [20:32] <xFreezeBlade> Nevermind I have resolved the issue thank you
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#194 [21:42] * andrew9 [webchat@c-73-155-184-251.hsd1.tx.comcast.net] has joined #minecrafthelp
#195 [21:42] <andrew9> i need help logging into my account
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#200 [22:53] * Gage [webchat@dynamic-68-64-116-247.tvscable.com] has joined #minecrafthelp
#201 [22:53] <Gage> Help https://paste.ubuntu.com/p/VcY8WMrv9D/
#202 [22:54] * CDSWolf [webchat@cpe-172-112-237-79.socal.res.rr.com] has joined #minecrafthelp
#203 [22:54] <CDSWolf> cant login to minecraft
#204 [22:55] <Gage> Help??
#205 [22:55] <Gage> Absol?
#206 [23:01] <CDSWolf> help I changed pass
#207 [23:01] <CDSWolf> still doesn't work
#208 [23:01] <CDSWolf> says its wrong
#209 [23:02] <Gage> Wait 24 Hrs and try Again That worked for me
#210 [23:02] <CDSWolf> it didn't work yesterday either
#211 [23:03] <Andrio> Gage, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade or use a newer PC.
#212 [23:03] <Andrio> CDSWolf, can you log in at https://account.mojang.com/ ?
#213 [23:04] <CDSWolf> no
#214 [23:04] <CDSWolf> wait yes
#215 [23:04] <CDSWolf> was minecraft.net
#216 [23:04] <CDSWolf> I cant login at
#217 [23:04] <CDSWolf> or launcher
#218 [23:05] <Andrio> ??> CDSWolf tools/HJT
#219 [23:05] <Absol> CDSWolf: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#220 [23:05] <Absol> CDSWolf: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#221 [23:05] <CDSWolf> don't use windows 10 I use java
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#223 [23:06] <Andrio> CDSWolf, what version of Windows do you have then?
#224 [23:07] <CDSWolf> 9
#225 [23:07] <Andrio> CDSWolf, do you mean Java 9?
#226 [23:07] <CDSWolf> windows dev site
#227 [23:08] <CDSWolf> like trebeuchet
#228 [23:08] <Andrio> CDSWolf, do you mean Java 9?
#229 [23:09] <CDSWolf> no windows 9 as in the one they stopped development on
#230 [23:09] <CDSWolf> because of windows 98 using the same name
#231 [23:10] <CDSWolf> its kinda half 10 and half 8
#232 [23:11] <Andrio> CDSWolf, do you mean Windows 8.1?
#233 [23:12] * Corvus [webchat@c114-76-59-154.eburwd4.vic.optusnet.com.au] has joined #minecrafthelp
#234 [23:12] <CDSWolf> yeah they changed the name
#235 [23:12] * Corvus is now known as Guest75503
#236 [23:12] <CDSWolf> just read about it
#237 [23:13] <CDSWolf> but i have my specs on hand
#238 [23:13] <Andrio> CDSWolf, is it a counterfeit version of Windows?
#239 [23:13] <CDSWolf> for the vm or not
#240 [23:13] <CDSWolf> no
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#242 [23:13] <Andrio> hm
#243 [23:13] <CDSWolf> its a trial
#244 [23:14] <CDSWolf> that's my copy of 7
#245 [23:14] <Andrio> CDSWolf, how come you aren't using a full release version?
#246 [23:14] <CDSWolf> because i don't have the time or space to torrent
#247 [23:14] <Andrio> CDSWolf, HijackThis should still run on that anyway.
#248 [23:15] <Andrio> CDSWolf, I don't think they distribute it via torrent anyway.
#249 [23:15] <CDSWolf> oh i actually have the specs and virus scan info on hand
#250 [23:15] <Andrio> ok
#251 [23:15] <Andrio> ??> CDSWolf paste
#252 [23:15] <Absol> CDSWolf: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#253 [23:15] <CDSWolf> no a torrent for indows
#254 [23:16] <CDSWolf> ill give the specs for the pc or vm
#255 [23:16] <Andrio> CDSWolf, show me your HijackThis report if you have that already.
#256 [23:35] <CDSWolf> about every process running shows my adress
#257 [23:37] <CDSWolf> nvm this is j drive
#258 [23:37] <CDSWolf> the drive i screw with
#259 [23:38] <CDSWolf> see what i can delete before it stops working
#260 [23:38] <Andrio> CDSWolf, how do they show your address?
#261 [23:38] <CDSWolf> i was saddened that i couldn't delete fonts
#262 [23:38] <CDSWolf> serials
#263 [23:38] <CDSWolf> ips
#264 [23:39] <CDSWolf> cause I'm running folder from other hung drives
#265 [23:40] <CDSWolf> thsts named my ip and i put most of the important stuff in there
#266 [23:40] <CDSWolf> and just a few things show a serial
#267 [23:40] <Andrio> CDSWolf, how come you have things named after your IP address?
#268 [23:41] <CDSWolf> i have multiple pcs on my network
#269 [23:42] <CDSWolf> and its where i log addresses and and such
#270 [23:42] <CDSWolf> mainly for just fing with people
#271 [23:42] <Andrio> CDSWolf, and you have programs running from there?
#272 [23:42] <CDSWolf> and doxing them
#273 [23:43] <CDSWolf> yes its where i keep the note file
#274 [23:43] <Andrio> CDSWolf, you mean a text editor?
#275 [23:43] <CDSWolf> yes
#276 [23:44] <Andrio> CDSWolf, that seems odd
#277 [23:44] <CDSWolf> i use it so people know whats theres because of network sharing
#278 [23:54] * sttapey [webchat@cpe-110-147-232-192.vb06.vic.asp.telstra.net] has joined #minecrafthelp
#279 [23:54] <sttapey> my minecraft wont luanch
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