#1 [00:18] * Num [webchat@ip72-218-79-190.hr.hr.cox.net] has joined #minecrafthelp
#2 [00:19] <Num> Hello, Ive downloaded the game and it keeps saying that the pixel format isnt accelerated, Any help?
#3 [00:22] <thgilfodrol> ??> Num win/dxdiag
#4 [00:22] <Absol> Num: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#7 [00:39] <raymond_ross13> I have been getting this error when attempting to start minecraft
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#9 [01:03] <Num> I tried that and my video cards are fully updated
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#17 [01:52] <Guest40214> Hi, I'm having a lot of trouble getting my legacy account migrated to a Mojang account and I was wondering if anyone could help me figure this out. I don't have the email that I used to make the original account (it's from like 2010 or something), and thus don't have my transaction number. I'd really rather not have to spend 30 dollars just to be a
#18 [01:52] <Guest40214> ble to play Minecraft Realms with my friends
#19 [01:52] * Num [webchat@ip72-218-79-190.hr.hr.cox.net] has quit. (Quit: webchat.esper.net)
#20 [01:54] <Guest40214> So I have just my original account username and password, that's it.
#21 [01:54] <Andrio> ??> Guest40214 account/trans-ID
#22 [01:54] <Absol> Guest40214: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#23 [01:56] <Guest40214> This does not help me because like I said before, I don't have the original email that I used to make the account. I can't remember it. No email, no transaction ID
#24 [01:57] <Andrio> Guest40214, there are other tips on that page. If they don't help, you can contact Mojang with whatever information you have and ask them for help.
#25 [02:14] * JavaFX [webchat@125-237-108-28-fibre.bb.spark.co.nz] has joined #minecrafthelp
#26 [02:17] <JavaFX> I'm on Ubuntu 17.10.1, and my frame-rate is always 2-4. Also whenever I try to look around the cursor moves out of the windows(even in full screen). I can't switch items with mouse wheel as I have to use numbers otherwise it doesn't work.
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#29 [02:27] <JavaFX> -
#30 [02:29] * Zatengo [webchat@178.162.197.91] has joined #minecrafthelp
#31 [02:30] <JavaFX> anyone else on?
#32 [02:30] <Zatengo> Hey there. Weird problem here, I'm unable to log into my mojang account, but im able to change the password. With that new password im then unable to log in
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#39 [03:49] * seeeeker [webchat@121.169.226.201] has joined #minecrafthelp
#40 [03:49] <seeeeker> Unable to download https://libraries.minecraft.net/com/mojang/realms/1.10.19/realms-1.10.19.jar to C:/Users\master\AppData\Roaming\.minecraft\libraries\com/mojang/realms/1.10.19/realms-1.10.19.jar
#41 [03:49] <seeeeker> help me i can't download this
#42 [03:50] <thgilfodrol> seeeeker: what's the full, exact error?
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#44 [03:53] <seeeeker> https://paste.ubuntu.com/p/tYtggr44sv/
#45 [03:53] <thgilfodrol> ??> seeeeker tools/hjt
#46 [03:53] <Absol> seeeeker: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#47 [03:53] <Absol> seeeeker: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#49 [06:17] * IAmJae-ADORABLE-AF [webchat@101.191.101.179] has joined #minecrafthelp
#50 [06:17] <IAmJae-ADORABLE-AF> Hello
#51 [06:18] <IAmJae-ADORABLE-AF> Minecraft is not downloading properly
#52 [06:18] <IAmJae-ADORABLE-AF> And it stops halfway through the process and I am not sure why??
#53 [06:22] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has joined #minecrafthelp
#54 [06:32] <IAmJae-ADORABLE-AF> OK
#55 [06:32] <IAmJae-ADORABLE-AF> JEFA
#56 [06:32] <IAmJae-ADORABLE-AF> EWGDSV
#57 [06:32] <IAmJae-ADORABLE-AF> MU NAME IS BOBO
#58 [06:32] <IAmJae-ADORABLE-AF> I AM BBOBO
#59 [06:32] <IAmJae-ADORABLE-AF> BOBO
#60 [06:32] <IAmJae-ADORABLE-AF> BOBO
#61 [06:32] <IAmJae-ADORABLE-AF> BOBOB
#62 [06:32] <IAmJae-ADORABLE-AF> BOBO
#63 [06:32] <IAmJae-ADORABLE-AF> BOBO
#64 [06:32] <IAmJae-ADORABLE-AF> BOBO
#65 [06:32] <GreyVulpine> !k IAmJae-ADORABLE-AF
#66 [06:32] <GreyVulpine> Right, off you go
#67 [06:32] <IAmJae-ADORABLE-AF> HELLO
#68 [06:32] * GreyVulpine kicked IAmJae-ADORABLE-AF from #minecrafthelp (Reason: AmJae-ADORABLE-AF :Thank you for flying Lamer Airways!)
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#71 [06:34] <LOL> HELLO
#72 [06:34] <LOL> UUMMM
#73 [06:34] <LOL> MY NAME IS
#74 [06:34] <GreyVulpine> !kb lol
#75 [06:34] * GreyBot kicked LOL from #minecrafthelp (Reason: OL :<Kicks:1568>)
#76 [06:51] * _Pyriel [webchat@i15-les02-ix2-176-181-40-35.sfr.lns.abo.bbox.fr] has joined #minecrafthelp
#77 [06:53] <_Pyriel> Where can I tell a request to the Minecraft developers ? I want to ask sth
#78 [06:54] <Andrio> What is it?
#79 [06:54] <_Pyriel> Something (don't worry, nothing bad lol)
#80 [06:54] <GreyVulpine> https://www.reddit.com/r/minecraftsuggestions/
#81 [06:55] <_Pyriel> Oh thanks
#82 [06:57] <_Pyriel> Well, I've never used Reddit before (yeah, I'm late, have a problem with it ? lol)
#83 [06:57] <_Pyriel> So, where's the right place ? x'DDDD
#84 [07:00] <Andrio> _Pyriel, the one you were just given
#85 [07:00] <Andrio> ?
#86 [07:01] <_Pyriel> Oh ok x'D
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#88 [10:05] * MelanieVideos [webchat@4.45.6.84.rev.sfr.net] has joined #minecrafthelp
#89 [10:07] <MelanieVideos> I bought my account not very long ago on your site but now he told me that I do not have a minecraft account and that I have to buy it while it's not even 1 help me cordially , MelanieVideos
#90 [10:39] * bys1 [webchat@sub225.ddfr.nl] has joined #minecrafthelp
#91 [10:39] <bys1> hi
#92 [10:39] <bys1> any fix for this? https://bugs.mojang.com/browse/MC-126508
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#96 [11:00] <MelanieVideos> I bought my account not very long ago on your site but now he told me that I do not have a minecraft account and that I have to buy it while it's not even 1 help me cordially , MelanieVideos
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#100 [12:48] <ITsfun> Is it possible to change where MineCraft tries to save the .json file in Mac. Currently it tries to save it to a location that has it's permissions restricted (we are a large high school with student issued laptops). I would like to change the location to a place that isn't restricted
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#104 [12:55] <ITsfun> this is the error message I receive
#105 [12:55] <ITsfun> access denied to /var/folders/sj/
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#112 [14:52] <brian> I bought windows 10 vesion and I wanted the regular verson anything I can do? so I don't have to pay again
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#114 [14:54] <thgilfodrol> brian: you might be able to request a refund via the microsoft store online, then buy the java edition separately
#115 [14:55] <thgilfodrol> brian: the java edition may still have free windows 10 edition keys you can claim
#116 [15:08] * awesome [webchat@mobile-107-77-236-9.mobile.att.net] has joined #minecrafthelp
#117 [15:08] <awesome> hello
#118 [15:08] <awesome> can anybody help with this bad problem
#119 [15:11] <awesome> https://pastebin.com/Ve79S3PT
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#170 [15:53] <Daig> Im currently stuck on version 10.2 and can't get to the latest version 12.2
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#183 [16:08] <Bunny> Hi! I'm having trouble downloading minecraft's latest release. If anyone knows a quick fix to this, it would be helpful
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#186 [16:12] <Boonk> hello
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#194 [16:39] <Xx_JWHITE_xX> when I try to launch a mod it does says that The version you are trying to play inherits properties from an unknown source
#195 [16:42] <thgilfod1ol> Xx_JWHITE_xX: unfortunately, mods are not supported here
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#198 [16:42] <thgilfod1ol> Xx_JWHITE_xX: to avoid the issue, however, you can try running the modded version in a separate .minecraft folder
#199 [16:43] <Xx_JWHITE_xX> how do I do that?
#200 [16:43] <thgilfod1ol> Xx_JWHITE_xX: launch options -> game directory
#201 [16:44] <thgilfod1ol> Xx_JWHITE_xX: launch options is the right-most tab in the launcher
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#203 [16:45] <Xx_JWHITE_xX> do I turn it off, it was already off
#204 [16:46] <thgilfod1ol> Xx_JWHITE_xX: no, you need to make a separate folder and change the path there to the new folder
#205 [16:50] * RedFire6711 [webchat@cpe-69-133-102-54.cinci.res.rr.com] has joined #minecrafthelp
#206 [16:51] <Xx_JWHITE_xX> how
#207 [16:51] <RedFire6711> When i try to download 18w16a it sad it could not downlaod
#208 [16:56] <thgilfod1ol> RedFire6711: what's the full, exact error?
#209 [16:57] <RedFire6711> 1 minit
#210 [16:57] <thgilfod1ol> Xx_JWHITE_xX: create a new folder however you normally would in file explorer (or use the browse function to the right of the game directory field), then set the directory to the one you just made
#211 [16:58] <RedFire6711> it sais "Failed to download file. af_za.json"
#212 [17:00] * Frisk [~piotrex43@2a01:113f:41e1:7800:2733:59d9:ce87:ea84] has quit. (Quit: What's this big red button?)
#213 [17:00] <thgilfod1ol> RedFire6711: is there a view details button?
#214 [17:00] <RedFire6711> yes
#215 [17:01] <thgilfod1ol> RedFire6711: can you click on it, copy the full text, and paste it here?
#216 [17:01] <RedFire6711> ok
#217 [17:02] <RedFire6711> Name: af_za.json
#218 [17:02] <RedFire6711> it will not let me copy it all
#219 [17:02] <thgilfod1ol> RedFire6711: in the box, hit ctrl + a, and paste it here
#220 [17:04] * Auto [webchat@99-121-15-192.lightspeed.nworla.sbcglobal.net] has joined #minecrafthelp
#221 [17:04] <Auto> kk
#222 [17:04] <Auto> hello
#223 [17:04] <thgilfod1ol> hello Auto
#224 [17:04] <Auto> screen is flickering and idk why
#225 [17:04] <RedFire6711> it sais use a pastben servies in the talking
#226 [17:05] <thgilfod1ol> ??> RedFire6711 paste
#227 [17:05] <Absol> RedFire6711: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#228 [17:05] <thgilfod1ol> ??> Auto launcher/log
#229 [17:05] <Absol> Auto: Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
#230 [17:06] <Auto> k brb
#231 [17:08] <RedFire6711> https://paste.ubuntu.com/p/2VVKGpPm2M/
#232 [17:08] <thgilfod1ol> ??> RedFire6711 tools/hjt
#233 [17:08] <Absol> RedFire6711: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#234 [17:08] <Absol> RedFire6711: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#235 [17:08] <Xx_JWHITE_xX> I'm still confused
#236 [17:10] <RedFire6711> what do you mean
#237 [17:10] <thgilfod1ol> RedFire6711: please refer to Absol's instructions
#238 [17:10] <thgilfod1ol> Xx_JWHITE_xX: what are you confused about?
#239 [17:10] <Auto> https://paste.ubuntu.com/p/mtTS6ZmnQ6/
#240 [17:12] <thgilfod1ol> ??> Auto win/dxdiag
#241 [17:12] <Absol> Auto: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#242 [17:12] <Auto> @Absol I did, here https://paste.ubuntu.com/p/mtTS6ZmnQ6/
#243 [17:13] <Xx_JWHITE_xX> when i try to launch a mod it says that the version you are trying to play inherits properties from an unknown source
#244 [17:13] <thgilfod1ol> Auto: these instructions are different
#245 [17:13] <thgilfod1ol> Xx_JWHITE_xX: as mentioned earlier, you will need to try to launch it from a different folder
#246 [17:14] <Auto> thgilfod1ol k
#247 [17:15] * RedFire6711 [webchat@cpe-69-133-102-54.cinci.res.rr.com] has quit. (Quit: webchat.esper.net)
#248 [17:18] <Xx_JWHITE_xX> in launch options it says add new
#249 [17:19] <Auto> https://paste.ubuntu.com/p/g4m2XDwVc7/
#250 [17:20] <thgilfod1ol> Auto: when does the flickering happen?
#251 [17:21] <Auto> pretty much when I dont have render distance to 2 and all of the graphics on the lowest possible
#252 [17:22] <thgilfod1ol> ??> Auto oem/hp/product-number
#253 [17:22] <Absol> Auto: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#254 [17:22] <Absol> Auto: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#255 [17:23] <Xx_JWHITE_xX> what do i do now
#256 [17:24] <thgilfod1ol> Xx_JWHITE_xX: make a new folder anywhere you want (e.g. in the same directory as your .minecraft is), and set your modded profile's game directory to it
#257 [17:27] <Auto> Absol trying to find their official site, brb
#258 [17:31] <Auto> nvm
#259 [17:32] <thgilfod1ol> Auto: long story short, I suspect your issue is MC-58760, caused by buggy/broken intel graphics drivers
#260 [17:32] <Auto> oof
#261 [17:32] <Auto> really just *roblox death noise* tbh
#262 [17:32] <thgilfod1ol> Auto: it matches your OS (Win 8.1) and intel graphics processor (intel hd 4600)
#263 [17:32] <thgilfod1ol> Auto: https://bugs.mojang.com/browse/MC-58760
#264 [17:33] <thgilfod1ol> Auto: the only known solution is to downgrade to older drivers, but HP insists on their customers installing drivers they verify themselves
#265 [17:33] <Xx_JWHITE_xX> I'm sorry but i don't know what your talking about. I'm not big on minecraft I'm doing this for my little brother
#266 [17:34] <thgilfod1ol> Auto: ...and they like to do that something like once every 2 years per product, unfortunately- this means you might be pushed back anywhere from a couple months to a couple years in terms of driver releases
#267 [17:34] <Auto> can i curse here?
#268 [17:34] <thgilfod1ol> Xx_JWHITE_xX: to clarify, this is nothing specific to the game itself- all you need to do is make a new folder, as in, within Windows
#269 [17:34] <thgilfod1ol> Auto: I don't mind, but the bot (Absol) might kick you for it
#270 [17:34] <Auto> Fucc
#271 [17:35] <Auto> thought that was a bot lmao
#272 [17:35] <thgilfod1ol> Auto: we need the hp product number to look for the drivers from HP; you could alternatively do it yourself if you're comfortable with it
#273 [17:35] <Xx_JWHITE_xX> oooooh okay lol
#274 [17:36] <Auto> F3E94AA#ABA
#275 [17:37] <thgilfod1ol> Auto: https://support.hp.com/ca-en/drivers/selfservice/swdetails/hp-envy-23-o000-all-in-one-desktop-pc-series/6879108/model/6888179/swItemId/ob-196169-1?sku=F3E94AA
#276 [17:37] <Auto> thgilfod1ol thanks
#277 [17:37] <thgilfod1ol> Auto: no problem, good luck
#278 [17:37] <Auto> thanks
#279 [17:42] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#280 [17:46] <Auto> heck
#281 [17:47] <Auto> I need to update to windows 10 to do it
#282 [17:47] <thgilfod1ol> Auto: ah shoot, one moment
#283 [17:48] <thgilfod1ol> Auto: https://support.hp.com/ca-en/drivers/selfservice/swdetails/hp-envy-23-o000-all-in-one-desktop-pc-series/6879108/model/6888179/swItemId/cp-135238-1?sku=F3E94AA
#284 [17:49] <thgilfod1ol> Auto: unfortunately, the only one HP has made available is a driver from almost 4 years ago
#285 [17:49] <Auto> lmao
#286 [17:49] <Auto> fair enough
#287 [17:49] <Xx_JWHITE_xX> okay so i have a new window on my explore so what do i do now
#288 [17:50] <thgilfod1ol> Xx_JWHITE_xX: did you make a new folder?
#289 [17:50] <Xx_JWHITE_xX> like a new window on google?
#290 [17:50] <thgilfod1ol> Xx_JWHITE_xX: no, a new folder in the file explorer
#291 [17:54] * e_l1997 [~quassel@2.68.53.8.mobile.tre.se] has quit. (Read error: Connection reset by peer)
#292 [17:55] <thgilfod1ol> Xx_JWHITE_xX: you can create a folder by right clicking in a folder in file explorer: http://thgil.ganks.me/WR7ffKij.png
#293 [17:56] <Xx_JWHITE_xX> okay i have a new folder
#294 [17:57] <thgilfod1ol> Xx_JWHITE_xX: good, name it something recognizable, and put the path to it in the game directory field in the profile's launch options menu
#295 [17:59] <Xx_JWHITE_xX> ...
#296 [18:09] <Xx_JWHITE_xX> how
#297 [18:09] * MiniMush623 [webchat@ool-1892d212.dyn.optonline.net] has joined #minecrafthelp
#298 [18:11] <MiniMush623> when i try to play, i get the "Pixel Format Not Accelerated" error. I tried downloading an auto driver thing, but it didnt detect any outdated drivers either.
#299 [18:11] <tyteen4a03> ??> MiniMush623 win/dxdiag
#300 [18:11] <Absol> MiniMush623: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#301 [18:12] <MiniMush623> i already did that but it didnt work so i came here
#302 [18:12] <MiniMush623> https://paste.ubuntu.com/p/sbvK9S9XhB/
#303 [18:12] <tyteen4a03> MiniMush623: your GPU is too old for Minecraft
#304 [18:13] <MiniMush623> is there any way to update it?
#305 [18:13] <tyteen4a03> MiniMush623: no
#306 [18:13] <tyteen4a03> MiniMush623: the only way is to buy a new computer
#307 [18:14] <MiniMush623> alright, thank you
#308 [18:14] * MiniMush623 [webchat@ool-1892d212.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#309 [18:15] <Xx_JWHITE_xX> i want to play mods on Minecraft but when i try to launch them it says The version you are trying to play inherits properties from an unknown version.
#310 [18:20] * OcelotGamer_YT [webchat@173-18-66-135.client.mchsi.com] has joined #minecrafthelp
#311 [18:20] <OcelotGamer_YT> Hello
#312 [18:21] <OcelotGamer_YT> I am having a problem when I try to launch minecraft
#313 [18:21] <OcelotGamer_YT> The game crashed whilst initializing game
#314 [18:21] <OcelotGamer_YT> Error: java.lang.OutOfMemoryError: Java heap space
#315 [18:22] <thgilfod1ol> Xx_JWHITE_xX: copy the path to the folder you made, and put it in the "Game directory" text box in the Launch Options menu
#316 [18:26] <Xx_JWHITE_xX> what is a path
#317 [18:27] * Magic54 [webchat@pool-108-15-16-121.bltmmd.fios.verizon.net] has joined #minecrafthelp
#318 [18:27] <Magic54> hello - i might have to revert to java 8 as minecraft just stated crashing
#319 [18:29] * Magic54 [webchat@pool-108-15-16-121.bltmmd.fios.verizon.net] has quit. (Client Quit)
#320 [18:29] <Xx_JWHITE_xX> what is a path and where do i see it
#321 [18:30] <Xx_JWHITE_xX> okay i did that and it still says the same thing
#322 [18:30] <OcelotGamer_YT> Xx_JWHITE_xX If you go to the launcher and go to Laucher Options you will see Game Directory
#323 [18:30] <OcelotGamer_YT> Thats the path I am pretty sure
#324 [18:31] <Xx_JWHITE_xX> okay
#325 [18:32] <Xx_JWHITE_xX> i don't think i can launch minecraft from twitch
#326 [18:32] <Xx_JWHITE_xX> it keeps saying he version you are trying to play inherits properties from an unknown version.
#327 [18:35] * thelounge88 [webchat@76-200-123-21.lightspeed.tulsok.sbcglobal.net] has joined #minecrafthelp
#328 [18:35] * thelounge88 is now known as normie
#329 [18:36] <normie> i need some help
#330 [18:36] <Xx_JWHITE_xX> it keeps saying he version you are trying to play inherits properties from an unknown version.
#331 [18:39] <normie> https://paste.ubuntu.com/p/RQPKFWr8gZ/
#332 [18:41] <thgilfod1ol> ??> normie tools/hjt
#333 [18:41] <Absol> normie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#334 [18:41] <Absol> normie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#335 [18:43] <thgilfod1ol> ??> Xx_JWHITE_xX launcher/log-txt
#336 [18:43] <Absol> Xx_JWHITE_xX: We need to see your full launcher log, which is created in the game directory.
#337 [18:43] <Absol> Xx_JWHITE_xX: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to http://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#338 [18:45] <normie> https://paste.ubuntu.com/p/8gNdj5zSvy/
#339 [18:45] <Xx_JWHITE_xX> "C:\Users\twrkx\OneDrive\MINECRAFT"
#340 [18:46] <Xx_JWHITE_xX> i cant it says Could not open the game directory. Please make sure the folder path is valid: "C:\Users\twrkx\OneDrive\MINECRAFT"
#341 [18:48] <thgilfod1ol> Xx_JWHITE_xX: did you make a folder named MINECRAFT in C:\Users\twrkx\OneDrive\ ?
#342 [18:48] <thgilfod1ol> ??> normie av/bytefence
#343 [18:48] <Absol> normie: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall Bytefence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#344 [18:49] <normie> ive not had bytefence in 3 years
#345 [18:50] <thgilfod1ol> normie: it's still installed, and running
#346 [18:51] <normie> my mind: ohmigur
#347 [18:54] <Xx_JWHITE_xX> yes i did
#348 [18:56] <thgilfod1ol> Xx_JWHITE_xX: is it also fully capitalized?
#349 [18:56] <Xx_JWHITE_xX> yes
#350 [18:56] <thgilfod1ol> Xx_JWHITE_xX: can you try putting it in a folder other than OneDrive?
#351 [18:56] <Xx_JWHITE_xX> pk
#352 [18:56] <Xx_JWHITE_xX> ok
#353 [18:57] <normie> im a little scared dudes
#354 [18:57] <normie> when ever i deleted something it fixed itself
#355 [18:57] <normie> but i did fix it eventually
#356 [18:58] <thgilfod1ol> normie: did you uninstall bytefence?
#357 [18:59] <normie> yea but i had to disable it in task manager so it wouldn't regrow itself
#358 [18:59] <Xx_JWHITE_xX> "C:\Users\twrkx\OneDrive\Desktop\minecraft" it still isn't working
#359 [18:59] <normie> i guess when i deleted it originally it fixed itself
#360 [19:00] <thgilfod1ol> Xx_JWHITE_xX: that is still within the OneDrive folder
#361 [19:01] <Xx_JWHITE_xX> nope
#362 [19:21] <Xx_JWHITE_xX> i need help
#363 [19:22] <Xx_JWHITE_xX> i cant launch anything from my twitch
#364 [19:22] <Xx_JWHITE_xX> i just wanna play minecraft for gods sake
#365 [19:25] <thgilfod1ol> Xx_JWHITE_xX: if you're not using the official client, and are launching it through the curse/twitch client, the help channel(s) at https://www.minecraftforum.net/meta/chat may be better for this issue
#366 [19:40] * Xx_JWHITE_xX [webchat@cpe-174-101-222-71.cinci.res.rr.com] has quit. (Quit: webchat.esper.net)
#367 [20:00] * Red_M_Potato [~potato@aperturescience.red-m.net] has quit. (Quit: |)
#368 [20:06] * Red_M [~potato@aperturescience.red-m.net] has joined #minecrafthelp
#369 [20:16] * normie [webchat@76-200-123-21.lightspeed.tulsok.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#370 [20:21] * Yincred [webchat@168.197.80.16] has joined #minecrafthelp
#371 [20:21] <Yincred> Hi
#372 [20:22] <Yincred> @tyteen4a03 I sent the account recovery form to mojang
#373 [20:24] <Yincred> It's not being possible to recover my mojang account, I need help
#374 [20:26] * Kotcka [webchat@168.197.80.16] has joined #minecrafthelp
#375 [20:26] * Kotcka [webchat@168.197.80.16] has quit. (Client Quit)
#376 [20:26] * thelounge5 [webchat@168.197.80.16] has joined #minecrafthelp
#377 [20:26] * thelounge5 [webchat@168.197.80.16] has quit. (Client Quit)
#378 [20:27] * Kotcka [webchat@168.197.80.16] has joined #minecrafthelp
#379 [20:27] <Kotcka> It's not being possible to recover my mojang account, I need help
#380 [20:45] * Webchat_79571 [webchat@mta-98-29-133-11.columbus.rr.com] has joined #minecrafthelp
#381 [20:48] <Webchat_79571> I just got a Minecraft account and when I tried to play it said my video driver would not work. I tried to update it but the Intel site said I had the latest driver. Is there anything I can do now? Here is the DxDiag report: https://paste.ubuntu.com/p/xfyMyWRHvb/. thanks for any help.
#382 [20:51] * awesome [webchat@mobile-107-77-236-9.mobile.att.net] has joined #minecrafthelp
#383 [20:53] <Kotcka> hi
#384 [20:53] <Webchat_79571> hello.
#385 [20:54] <awesome> hello
#386 [20:54] <awesome> ?
#387 [20:54] <awesome> anybody wanna help me
#388 [20:57] * Kotcka [webchat@168.197.80.16] has quit. (Quit: webchat.esper.net)
#389 [21:00] * Webchat_79571 [webchat@mta-98-29-133-11.columbus.rr.com] has quit. (Quit: webchat.esper.net)
#390 [22:07] * NurseLightning [webchat@c-73-239-144-5.hsd1.wa.comcast.net] has joined #minecrafthelp
#391 [22:33] * thelounge49 [webchat@201.234.113.2] has joined #minecrafthelp
#392 [22:33] <thelounge49> https://paste.ubuntu.com/p/jK9w9BqrY8/ amigos pq me pasa ese problema siempre cuando kiero iniciar minecraft
#393 [22:34] * StoryOfTomorrow [webchat@c-73-181-190-129.hsd1.wa.comcast.net] has joined #minecrafthelp
#394 [22:35] <StoryOfTomorrow> My friend got griefed on a server called hipixel. we tried everything but since the grief was outside her plot, it stays there. I don't know how to call an admin for help, so I turned to the web page for Minecraft. any Ideas?
#395 [22:36] * thelounge49 is now known as ShinAlexander
#396 [22:36] <ShinAlexander> https://paste.ubuntu.com/p/jK9w9BqrY8/ amigos pq me pasa ese problema siempre cuando kiero iniciar minecraft
#397 [22:36] * ShinAlexander [webchat@201.234.113.2] has quit. (Client Quit)
#398 [22:37] <StoryOfTomorrow> I don't speak Spanish....
#399 [22:37] <StoryOfTomorrow> no Idea what you are saying..
#400 [22:46] <thgilfod1ol> StoryOfTomorrow: this is minecraft tech support- unfortunately, we can't help you with that here
#401 [22:47] <thgilfod1ol> StoryOfTomorrow: try their forums? https://hypixel.net/forums/
#402 [22:47] * Asmodeus__ [webchat@207.89.23.86] has joined #minecrafthelp
#403 [22:47] <Asmodeus__> Hello there, Is anyone else having the "Could not connect to server." Error?
#404 [22:47] <thgilfod1ol> ??> Asmodeus__ tools/hjt
#405 [22:47] <Absol> Asmodeus__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#406 [22:47] <Absol> Asmodeus__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#407 [22:48] <Asmodeus__> ok, I will do that now.
#408 [22:52] <Asmodeus__> Absol: https://paste.ubuntu.com/p/tVt5gY3FYZ/
#409 [22:52] <thgilfod1ol> Asmodeus__: when did the issue start?
#410 [22:53] <Asmodeus__> thgilfod1ol: Not Sure, just had some freetime today, was able to access MC 4 days ago.
#411 [22:53] <thgilfod1ol> Asmodeus__: is your vpn running?
#412 [22:53] <Asmodeus__> thgilfod1ol: No. Its off.
#413 [22:54] <thgilfod1ol> Asmodeus__: are you getting the error in the client?
#414 [22:55] <Asmodeus__> thgilfod1ol: Yes, and on the webpage
#415 [22:55] <thgilfod1ol> Asmodeus__: can you open cmd?
#416 [22:55] <thgilfod1ol> ??> Asmodeus__ win/cmd
#417 [22:55] <Absol> Asmodeus__: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#418 [22:55] <Asmodeus__> thgilfod1ol: Yes. Done. Administrator as-well.
#419 [22:56] <thgilfod1ol> Asmodeus__: type "ping auth.mojang.com", hit enter, and post the output as per the instructions below
#420 [22:56] <thgilfod1ol> ??> Asmodeus__ paste
#421 [22:56] <Absol> Asmodeus__: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#422 [22:57] <Asmodeus__> thgilfod1ol: https://paste.ubuntu.com/p/rQxX2nt4ch/
#423 [22:58] <thgilfod1ol> Asmodeus__: can you do the same with sessionserver.mojang.com ?
#424 [22:59] <Asmodeus__> thgilfod1ol: https://paste.ubuntu.com/p/t9wFw77k3y/
#425 [23:00] <thgilfod1ol> Asmodeus__: hmm, everything looks normal there
#426 [23:00] <thgilfod1ol> Asmodeus__: are you on a home network, or a work/school/public network connection?
#427 [23:01] <Asmodeus__> thgilfod1ol: Home network.
#428 [23:02] <thgilfod1ol> Asmodeus__: do you have another computer you can try using to log into the site?
#429 [23:02] <thgilfod1ol> Asmodeus__: a phone, tablet, laptop, even a wii would probably work
#430 [23:02] <thgilfod1ol> (anything that has a browser)
#431 [23:03] <Asmodeus__> thgilfod1ol: knowing me, Id probably use the Wii, but hold on, ill pull it up on my phone.
#432 [23:05] <thgilfod1ol> heh, I probably would too
#433 [23:06] <Asmodeus__> thgilfod1ol: Pulled it up on my phone, It worked. Was able to sign in.
#434 [23:06] <thgilfod1ol> Asmodeus__: hmm, that would indicate an issue specific to your computer
#435 [23:07] <Asmodeus__> thgilfod1ol: Great...
#436 [23:07] <Asmodeus__> thgilfod1ol: No Firewall, No Antivirus, No VPN.... What could be causing it...
#437 [23:08] <thgilfod1ol> Asmodeus__: when you ran the HJT program, did it mention anything about a hosts file?
#438 [23:09] <Asmodeus__> thgilfod1ol: Ah yes, couldn't access it or something around there, But there's nothing in there, because i'm not a young'n who needs alt accounts.
#439 [23:10] <thgilfod1ol> Asmodeus__: hmm, all right
#440 [23:10] <thgilfod1ol> Asmodeus__: best bet I'd say would be to boot into safe mode (with networking) and see if you can log into the website from there, to rule out any sort of program interference
#441 [23:11] <Asmodeus__> thgilfod1ol: honestly, It feels like this new windows update...
#442 [23:11] <thgilfod1ol> Asmodeus__: you could also try signing in with the launcher in safe mode, but you might not be able to actually launch it (as the graphics driver may not load in safe mode)
#443 [23:12] <thgilfod1ol> Asmodeus__: that's worth a shot too, if you're up for going back to a restore point
#444 [23:12] * StoryOfTomorrow [webchat@c-73-181-190-129.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#445 [23:14] <Asmodeus__> thgilfod1ol: there shouldn't be any programs causing conflictions... I have not been on here in a few day, nor does anyone else have access to it.
#446 [23:15] <Asmodeus__> thgilfod1ol: and to the restore point thing, I dont want to watch my computer be on acid again.
#447 [23:15] <thgilfod1ol> Asmodeus__: ah, are others having the same issue in the household?
#448 [23:16] <Asmodeus__> thgilfod1ol: not that I know of, Im the only one who plays it.
#449 [23:16] * TrainBuilder3735 [webchat@pppoe-173-239-86-099-haines.cascadeaccess.com] has joined #minecrafthelp
#450 [23:16] <thgilfod1ol> Asmodeus__: what do you mean by "nor does anyone else have access to it"?
#451 [23:17] <TrainBuilder3735> In my minecraft flat world why is there a certain amount of distance for me to play in?
#452 [23:17] <Asmodeus__> thgilfod1ol: Password protected, Startup key, no other accounts, ect.
#453 [23:17] <Asmodeus__> TrainBuilder3735: What do you mean?
#454 [23:18] <TrainBuilder3735> Are you real?
#455 [23:18] <thgilfod1ol> Asmodeus__: oh, I see what you mean
#456 [23:18] <thgilfod1ol> TrainBuilder3735: most of us are
#457 [23:18] <thgilfod1ol> ??> TrainBuilder3735 bot
#458 [23:18] <Absol> TrainBuilder3735: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#459 [23:18] <Asmodeus__> TrainBuilder3735: Yes, most of us are.
#460 [23:18] <thgilfod1ol> TrainBuilder3735: what do you mean by a certain amount of distance?
#461 [23:18] * RyanKnack [RyanKnack@calamity.esper.net] has quit. (*.net *.split)
#462 [23:19] * RyanKnack [RyanKnack@calamity.esper.net] has joined #minecrafthelp
#463 [23:19] <TrainBuilder3735> Chunks are disappearing in my flat minecraft pe world.
#464 [23:19] <thgilfod1ol> TrainBuilder3735: are they only disappearing visually, or are they permanently being lost?
#465 [23:20] <Asmodeus__> thgilfod1ol: I've just realized.....
#466 [23:20] <TrainBuilder3735> Both I can go through them. And see them
#467 [23:20] <thgilfod1ol> TrainBuilder3735: what happens if you walk into one?
#468 [23:20] <TrainBuilder3735> I fall.
#469 [23:20] <Asmodeus__> thgilfod1ol: I didnt do the main "tech support" steps...
#470 [23:21] <thgilfod1ol> TrainBuilder3735: are random chunks disappearing, or is it all chunks past a certain point?
#471 [23:21] <thgilfod1ol> Asmodeus__: what do you mean?
#472 [23:21] <TrainBuilder3735> Random
#473 [23:21] <thgilfod1ol> TrainBuilder3735: hmm, that sounds like your device is running out of storage
#474 [23:22] <TrainBuilder3735> I have 4 gigabytes
#475 [23:22] <Asmodeus__> thgilfod1ol: 1. check the router (unplug, replug) 2. check the modem (unplug, relplug) 3. check the device (Off, on)
#476 [23:22] <TrainBuilder3735> For me?
#477 [23:22] <Asmodeus__> TrainBuilder3735: Wait, 4gb of.... RAM or storage...?
#478 [23:22] <thgilfod1ol> TrainBuilder3735: can you check it again and see how much free space you have?
#479 [23:23] <TrainBuilder3735> Ok brb
#480 [23:23] <thgilfod1ol> TrainBuilder3735: I'd open settings and (depending on your device) check the "about device" menu and see how much it tells you (memory is RAM, storage is ROM)
#481 [23:23] <TrainBuilder3735> I have 1.75 gigabytes
#482 [23:24] <Asmodeus__> uh
#483 [23:24] <Asmodeus__> o.O
#484 [23:24] <Asmodeus__> ok
#485 [23:24] <Asmodeus__> Ill brb thgilfod1ol
#486 [23:24] <thgilfod1ol> TrainBuilder3735: if you create a new world, does the same problem occur?
#487 [23:24] <thgilfod1ol> Asmodeus__: all right
#488 [23:24] <TrainBuilder3735> No but I have lots of trains and I don’t want to loose them.
#489 [23:25] <thgilfod1ol> TrainBuilder3735: my best guess is that one day the app crashed or the device shut down unexpectedly, corrupting the world save(s)
#490 [23:26] <TrainBuilder3735> Do you have any solutions to the problem?
#491 [23:26] <thgilfod1ol> TrainBuilder3735: it may be recoverable using a third party tool
#492 [23:26] <thgilfod1ol> TrainBuilder3735: what device is it?
#493 [23:26] <Asmodeus__> thgilfod1ol: Its PE, I think he said.
#494 [23:27] <TrainBuilder3735> iPad 6th generation
#495 [23:27] <thgilfod1ol> Asmodeus__: true, though I was after the OS
#496 [23:27] <TrainBuilder3735> I use MCPE
#497 [23:27] <thgilfod1ol> TrainBuilder3735: as far as I know, the only way you might be able to get the world off the device is through an iTunes sync
#498 [23:27] <Asmodeus__> thgilfod1ol: Aw yeah, lol sorry
#499 [23:28] <TrainBuilder3735> WHAT? Won’t that erase my iPad??!
#500 [23:28] <thgilfod1ol> TrainBuilder3735: my terminology may be a bit off here- it's been a few years since I owned an apple device
#501 [23:29] <TrainBuilder3735> Ok
#502 [23:29] <TrainBuilder3735> Bye
#503 [23:29] <thgilfod1ol> TrainBuilder3735: the idea is to back the game up to a computer, and see if you can use a third party tool to fix the world save
#504 [23:29] <thgilfod1ol> TrainBuilder3735: I'm not sure if there's a tool that exists that can interface with itunes backups of the game though, you can try asking on the forums
#505 [23:29] <thgilfod1ol> TrainBuilder3735: either planetminecraft.com or minecraftforums.net will work- they would have PE sections that would know more than me
#506 [23:30] <Asmodeus__> thgilfod1ol: So. Ive tried to access my routers main page... theres an issue.
#507 [23:30] <thgilfod1ol> Asmodeus__: what's up?
#508 [23:30] * TrainBuilder3735 [webchat@pppoe-173-239-86-099-haines.cascadeaccess.com] has quit. (Quit: webchat.esper.net)
#509 [23:30] <Asmodeus__> thgilfod1ol: Its korean.
#510 [23:30] <thgilfod1ol> Asmodeus__: I'm guessing you aren't korean
#511 [23:30] * Bob [webchat@S0106a84e3ffc9443.vc.shawcable.net] has joined #minecrafthelp
#512 [23:30] <Asmodeus__> thgilfod1ol: Pass has been changed aswell.
#513 [23:30] <thgilfod1ol> Asmodeus__: ah, that's odd
#514 [23:31] <Bob> I can't seem to log onto minecraft.net
#515 [23:31] <Bob> is it just me??
#516 [23:31] <thgilfod1ol> Asmodeus__: when you connected to the site with your phone, did you use wifi or mobile data?
#517 [23:31] <thgilfod1ol> Bob: what's the full, exact error?
#518 [23:31] <Asmodeus__> thgilfod1ol: Imma go fix that with a little tech magic.
#519 [23:31] <Asmodeus__> thgilfod1ol Wifi.
#520 [23:31] <Bob> its like, i enter both passcode and email right
#521 [23:32] <Bob> and a pop up comes up and says "Opps, An error prevented..."
#522 [23:32] <Asmodeus__> Bob: Let me guess... "An error prevented your request from being processed. Please try again."
#523 [23:32] <Bob> yea
#524 [23:32] <thgilfod1ol> ??> Bob tools/hjt
#525 [23:32] <Absol> Bob: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#526 [23:32] <Absol> Bob: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#527 [23:32] <Asmodeus__> thgilfod1ol: What is going on... Is everyone having this problem?
#528 [23:33] <Bob> ok, im gonna try it right now
#529 [23:33] <thgilfod1ol> Asmodeus__: I think it might be a coincidence; I'm not experiencing any issues and mojang's server status page reports no issues
#530 [23:33] * Speshal [webchat@47-32-142-120.dhcp.snlo.ca.charter.com] has joined #minecrafthelp
#531 [23:33] <Speshal> I am not receiving the emails to reset my password.
#532 [23:33] <Asmodeus__> Also, thgilfod1ol: https://i.imgur.com/7xbXiYO.jpg
#533 [23:33] <thgilfod1ol> Speshal: have you checked the spam or junk folders, for all of your emails?
#534 [23:34] <Speshal> Yes
#535 [23:34] <thgilfod1ol> Speshal: how long have you waited for?
#536 [23:34] <Speshal> 2 days now
#537 [23:34] <thgilfod1ol> Speshal: what is your username?
#538 [23:34] <Speshal> ive tried more than once, crazyjasonf22
#539 [23:35] <thgilfod1ol> Speshal: have you tried using the form with a different browser?
#540 [23:35] <Speshal> ill try that now, ill get back to you in a minute
#541 [23:35] <thgilfod1ol> Asmodeus__: yeah, I'm not sure what's up with that
#542 [23:36] <thgilfod1ol> Asmodeus__: could try a router factory reset to be safe
#543 [23:36] <Asmodeus__> thgilfod1ol: Yeah, about to do that now, kinda worried.
#544 [23:36] <Asmodeus__> thgilfod1ol: Good thing I keep the settings on backup.
#545 [23:37] <Speshal> thgilfod1ol tried it on internet explorer no sign of life
#546 [23:37] <thgilfod1ol> Asmodeus__: more people should do that imo, along with updating router firmware (something I need to do too)
#547 [23:38] <thgilfod1ol> Speshal: I'd try contacting mojang support, and see if they can manually reset it to your email or something
#548 [23:38] <Asmodeus__> thgilfod1ol: I have the app for the router, It forces me to update the firmware.
#549 [23:38] <thgilfod1ol> ??> Speshal account/send-email
#550 [23:38] <Absol> Speshal: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#551 [23:38] <Absol> Speshal: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies.
#552 [23:39] <Speshal> ok
#553 [23:39] <thgilfod1ol> Asmodeus__: that sounds good then; I set the router admin password to something crazy complicated (which has done a good job of locking me out so far)
#554 [23:39] <Asmodeus__> thgilfod1ol: Rocking 128 chars here.
#555 [23:40] <thgilfod1ol> Asmodeus__: damn, how do you keep track of that?
#556 [23:40] <Asmodeus__> thgilfod1ol: VERY carefully, Its alot of things combined that only I know.
#557 [23:41] <thgilfod1ol> Asmodeus__: sounds good, I did that once for my domain registrar account before I got tired of entering 100+ chars to change a single record
#558 [23:41] <Asmodeus__> thgilfod1ol: Looking around at solutions for my router is very unpromising at the moment, seems asus routers had a breach recently.
#559 [23:42] <Asmodeus__> thgilfod1ol: looking at logs.
#560 [23:42] <thgilfod1ol> Asmodeus__: all right
#561 [23:42] <Asmodeus__> thgilfod1ol: httpd login lock: Detect abnormal logins at 5 times. The newest one was from 14.47.235.248 in login.
#562 [23:43] <Asmodeus__> thgilfod1ol Spammed everywhere
#563 [23:43] <Asmodeus__> thgilfod1ol: different IPs
#564 [23:43] <Asmodeus__> thgilfod1ol: im glad I dont save much.
#565 [23:43] <thgilfod1ol> Asmodeus__: shoot, that sucks
#566 [23:44] <Asmodeus__> thgilfod1ol: seems ive been breached...
#567 [23:44] <Asmodeus__> thgilfod1ol: time for a FR
#568 [23:45] <Asmodeus__> thgilfod1ol: Oh my, Its 12:45 AM
#569 [23:45] <thgilfod1ol> Asmodeus__: yeah
#570 [23:46] <Asmodeus__> thgilfod1ol I gotta get to bed, School soon.
#571 [23:46] <Asmodeus__> this place seems like a chill place, Ill pop back in tomorrow when im not korean infested.
#572 [23:46] <thgilfod1ol> Asmodeus__: sure thing, good luck
#573 [23:47] <Asmodeus__> thgilfod1ol thanks friend.
#574 [23:47] <thgilfod1ol> Asmodeus__: there'll be others around at different times
#575 [23:48] * Asmodeus__ [webchat@207.89.23.86] has quit. (Quit: webchat.esper.net)
#576 [23:48] <Bob> https://paste.ubuntu.com/p/q7WbGXGVqZ/ is this it?
#577 [23:48] <thgilfod1ol> Bob: yes
#578 [23:48] <thgilfod1ol> ??> Bob info/mcleaks
#579 [23:48] <Absol> Bob: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#580 [23:48] <Absol> Bob: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#581 [23:48] <thgilfod1ol> ??> Bob win/hosts/edit
#582 [23:48] <Absol> Bob: After removing it, CHANGE YOUR PASSWORD
#583 [23:48] <Absol> Bob: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#584 [23:48] <Absol> Bob: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#585 [23:49] <Bob> what do you mean change my password?
#586 [23:50] <thgilfod1ol> Bob: change your minecraft password
#587 [23:50] <thgilfod1ol> Bob: mcleaks has to be getting their accounts from somewhere- it's not improbable that they're taking yours when you install it
#588 [23:50] <Bob> oo
#589 [23:51] <thgilfod1ol> Bob: that being said, it also violates the EULA and is likely illegal- we recommend you remove it and follow the instructions above to fix your install
#590 [23:53] * StoreksFeed [webchat@pool-77-222-98-239.is74.ru] has joined #minecrafthelp
#591 [23:53] <StoreksFeed> Hi. I have got a problem with launcher
#592 [23:54] <thgilfod1ol> StoreksFeed: what is the problem?
#593 [23:54] <StoreksFeed> In about 90% of time launcher dont connect to the internet
#594 [23:54] <StoreksFeed> And it stays in offline mode
#595 [23:55] <thgilfod1ol> StoreksFeed: what's the full, exact error when it fails?
#596 [23:55] <StoreksFeed> It dont fails
#597 [23:55] <StoreksFeed> When I launch minecraft
#598 [23:55] <Bob> i cant seem to find %SystemRoot%\System32\drivers\etc\hosts
#599 [23:55] <StoreksFeed> Minecraft Launcher dont see my internet connection
#600 [23:56] <StoreksFeed> of course
#601 [23:56] <thgilfod1ol> StoreksFeed: if it is unable to connect to the mojang servers, it should give you an error
#602 [23:56] <thgilfod1ol> StoreksFeed: unless you mean it launches you in offline mode?
#603 [23:56] <thgilfod1ol> Bob: you need to type it in notepad
#604 [23:56] <StoreksFeed> yes
#605 [23:56] <thgilfod1ol> ??> StoreksFeed tools/hjt
#606 [23:56] <Absol> StoreksFeed: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#607 [23:56] <Absol> StoreksFeed: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#608 [23:57] <Bob> so i opened the note pad, i do
#609 [23:57] <thgilfod1ol> Bob: refer to Absol's instructions
#610 [23:57] <thgilfod1ol> ??> Bob info/mcleaks
#611 [23:57] <Bob> i did, my system is a X64 tho
#612 [23:57] <Absol> Bob: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#613 [23:57] <Absol> Bob: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file.
#614 [23:57] <Absol> Bob: After removing it, CHANGE YOUR PASSWORD
#615 [23:57] <thgilfod1ol> Bob: it doesn't matter if it's 32 or 64 bit
#616 [23:58] <Bob> ooo
#617 [23:58] <Bob> its just when i try finding the location %SystemRoot%\System32\drivers\etc\hosts in the notepad
#618 [23:58] <StoreksFeed> How can I sent txt?
#619 [23:58] <Bob> it brings me to something else
#620 [23:58] <thgilfod1ol> ??> StoreksFeed paste
#621 [23:58] <Absol> StoreksFeed: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#622 [23:58] <thgilfod1ol> Bob: what do you mean by brings you to something else?
#623 [23:58] * TASHI [webchat@dsl-119-2-107-247.thimphu.druknet.bt] has joined #minecrafthelp
#624 [23:59] <Bob> i opens a popup, `what program would you like to use to open, within the notepad
#625 [23:59] <StoreksFeed> https://paste.ubuntu.com/p/HbWB9BM7k4/
#626 [23:59] <thgilfod1ol> Bob: select notepad
#627 [23:59] <Bob> ok opened